Angel

12 de oct. de 2016

While there was pressure to buy, I felt comfortable with my final decision The team at Rodeo Ford made the deal happen for me.

West

11 de oct. de 2016

This dealership sucks and don't buy from them,listen to the reviews peoeple,they don't care about you the top manager Alexis Medina said they just sale cars if you have any problem with the vichele talk to ford who makes it. They don't care,they back up each other. They blamed you it's your fault for why the car don't run after you only had it for two months they don't take care of you. And Alex wants to comment on your review what ever his says is xxxxxxxx.... he said he was going to file a claim for me haven't heard anything yet, this dealership sucks,SCAMERS REPORT TO BBB!

Melanie

11 de oct. de 2016

The salesman we had Brody DeWeese made our experience absolutely wonderful. Brody was so genuine and honest with us, it was very refreshing, you really don't find that very often in today's world. I also really appreciated that they did not add on and charge us for a bunch of "options" that we did not want on the car. Brody also followed up with us and answered every need and question we had, even after we purchased the car. I will defiantly recommend Brody to everyone we know looking for a car, as he was a pleasure to work with.

AZBandit

9 de oct. de 2016

Bought a new 2013 Ford Edge from Rodeo. Last month, the sun roof on the vehicle went out. Had purchased the extended warranty coverage and took the vehicle in for repair. Instead of getting it done, they had the vehicle over a week saying Ford was giving them a hard time for approval of the repair. Once it was done, when we went to get the vehicle, we noticed a large gap on both sides of the head liner. When I pointed this out to my service adviser Mike Ryan, he said he'd take care of it. Called me the next day and when I went in, the liner was not repaired. Mike said there was nothing they could do short of getting a full headliner replacement which they were not willing to do saying it might not set right anyway. Service Manager Darren agreed. Called the dealership and sent email to complain with no return calls. Very surprised at the lack of concern. WIll have to find another Ford dealership to deal with this and other future issues. Looking for a Ford, go somewhere else.

James

7 de oct. de 2016

Took the Extra effort needed to get the Deal done. Friendly, motivated people that get things done! Thank god very much.

Leroy

3 de oct. de 2016

Shortness of sale time. I don't need any additional words to glorify time spent purchasing a lease vehicle at your place of business

Chris

3 de oct. de 2016

The care and consideration by our salesperson - Michael Tillman - was extraordinary! The rest of the staff was very courteous and kind to our family and made the experience very pleasant.

George

1 de oct. de 2016

Professional person who showed -me the truck that I purchased, felt very good with the price and the honesty that was showed to me .Gabino is the sales person you should ask for if buying at Rodeo Ford

Victor

29 de sep. de 2016

Easy to walk in make a deal without a bunch of haggling, very satisfied with the salesperson and my buying experience.

Jennifer

27 de sep. de 2016

Ed Hues had great customer service and answered every question we had. I would definitely come back here to see him and recommend friends and family.

Luvdcdcd

24 de sep. de 2016

If you have less than perfect credit or bad credit they don't help you. They don't return calls. They made me feel like a loser. And their so called mr. Ed financing is crap too.

Dan

18 de sep. de 2016

Gabino.Guerrero was very knowledgeable and worked exceptionally to find the right vehicle for me. Armondo and Dave (Managers) also were easy to work with and achieve a win/win for both parties. Tony in finance was also knowledgeable, concise and professional in completing the closing of the sale.

Dulce

13 de sep. de 2016

J.R. was awesome. He was very helpful, professional and very knowledgeable. He went above and beyond to help us with the purchase of our truck and making us comfortable while we waited. He was very friendly and easy to talk to from the minute he greeted us. He was very patient- specially since we had our 2 yr old son with us.

Derek

8 de sep. de 2016

Everyone was very professional, and informative and friendly and I had a great experience. Best visit and experience I've had at any dealership ever

Laura

6 de sep. de 2016

From the time me I began the internet search till I signed the papers, the whole experience was easy and timely.

Deborah

2 de sep. de 2016

The process was organized and fast. The employees were experienced and professional. We love the vehicle that we purchased and will share our experience with family and friends.

James

2 de sep. de 2016

Sales representative (Laurie) was excellent. She was informed, attentive and communicative with me that really made the sale of the car possible.

Jerry

30 de ago. de 2016

Good value.I really like the truck. Great job Ford.To many surprises at the sales ending.Door wells not clean from an AZ haboob.

Nikole

30 de ago. de 2016

Mark Kirksley our salesman was wonderful and really helped us with the process. Would definitely recommend him and Rodeo Ford again!

Pedro

30 de ago. de 2016

Sam salesman was very friendly and helpful..very professional person I would highly recommend this person to help someone else at this location

Angela

25 de ago. de 2016

Fast and easy with no pressure. Staff was friendly and knowledgeable. Worked quickly to make sure our experience wasn't an all day process.

Jo Ann

25 de ago. de 2016

You had the Truck we wanted and gave us a price that was more than fair without any funny business. Simply better than the other options we had around the valley.

Jess

19 de ago. de 2016

Great customer service. My sales person answered allquestions and found the car with all the options I wantedin my car. Excellent service. Thank You

Shary

15 de ago. de 2016

Communication prior to visit provided salesperson with insight into what we were looking for. He had gathered pricing, etc. for us and was well prepared for our visit. No time wasted by either parties since everyone was focused.

Rolando

13 de ago. de 2016

No nonsense . I called Mike Tillman and he had the car i wanted waiting for a test drive . Right car , right price. Was in and out in 1 hr Awesome service!

Angie

12 de ago. de 2016

Each associate was very helpful. They were patient and answered every question that I had. It was very hot outside and they made sure that we always had something to drink. They did their best in finding me the right car with A payment that I could manage.

Angela

7 de ago. de 2016

JR was a spot on sale's person ! The sale went quick and easy which is what we were looking for.

Thomas

7 de ago. de 2016

My new service advisor Richard was Top Notch! JV had always taken care of me in the past, so I was unsure if I was going to get the same great service. Not a worry there. Richard explained to me what services were going to be performed the moment he took the keys. He even came to find me in the waiting area periodically to give me updates, and when the service was completed, he thoroughly explained the work performed what parts they used and what I could expect. What a great experience! Even more so because I knew the service shop was very very busy at the time I had my service performed. Every person in this dealership is so friendly! Even though I know some of them aren't even involved with the service department they went out of their way to ask me if I needed anything several times. Rodeo Ford has earned my business for life!

Porfirio

6 de ago. de 2016

Aways very friendly people there at rodeo ford they great you as soon as u walk in the door . They even offered to stay have lunch on them for my hole famaly

Marvin

5 de ago. de 2016

everything from start to finish was great !!! The dealership was very clean and up to date ,employees were courtious !

Susanne

5 de ago. de 2016

Great service, Mike Ryan was excellent service adviser. We drive the extra miles to take our car there instead of a dealer who is closer.

Larah

4 de ago. de 2016

JR Rodriguez was phenomenal to work with, he made the experience painless. He was able to have all documents ready and all transactions were completed telepathically. I live 4 hours away from the dealership and he delivered the truck to me! This was the best experience I have ever had purchasing a vehicle. I had attempted contacting other dealerships including Earnhardt Ford but ultimately chose to work with Rodeo Ford due to the effort JR Rodriguez put in for me. In the future I will contact Rodeo Ford first. Thank you for your assistance, my husband and I are very pleased with our purchase.

Jose

3 de ago. de 2016

I enjoyed the transparency. I knew what to expect and my expectations were not only met but were exceeded. James Rodriguez is an outstanding individual. His professionalism, integrity, and honesty is what made me feel safe and secure closing the deal with Rodeo Ford. Dr. Seuss said, "Why fit in when you were born to stand out?" Mr. Rodriguez undeniably STANDS OUT as an automobile salesperson.

Larry

3 de ago. de 2016

I have been coming to your dealership for quite some time and have always been treated very good. The people are very professional and courteous and they don't try to sell me something that I don't need. The service is always good and fast. Most importantly the treatment an people! Thanks

Martha

3 de ago. de 2016

DEALT WITH TONY HE WAS AN ABSOLUTE PLEASURE NO HIGH PRESSURE SALES TACTICS ,WE SPENT MAYBE A TOTAL OF THREE HOURS AT THE DEALERSHIP,A PERSONAL RECORD AND EVEN FINANCE WAS A SMOOTH PROCESS.YOUR DEALERSHIP IS DEFINITELY A FIRST CLASS FACILITY

James

2 de ago. de 2016

JR was our salesperson and he was great and also the Finance Manager was awesome too. Thank you so much

Thomas

31 de jul. de 2016

Very fast. Richard got my car in and got it done quickly. Very friendly staff and ready to work with you.

Ernie

29 de jul. de 2016

Everything went well, arrived about on time was immediately taken care of. Waiting area nice, coffee and a donuts,relaxed read a mag and pretty soon done.

Jaime

29 de jul. de 2016

Great service and always very helpful. (Mirna B. She is an excellent employee always trying to help you with any questions you have )

Terry

29 de jul. de 2016

Courteous. My service rep kept me informed about the status of my service on the car. It took almost 2 hours to get a scheduled oil change and tire rotation. It would have been longer if they had washed the car.

Ramon

28 de jul. de 2016

The fast service and excellent communication from start to finish of my vehicle I would highly recommoned rodeo to people that I know

Sylvia

28 de jul. de 2016

Courteous folks across the board, prompt service, economical work. Thorough and unhurried interface with service writer. Everyone was helpful and thoughtful.

Ricky

25 de jul. de 2016

This time our oil change was much faster than the 2 hours I waited last time. And I didn't see the awful girl that served me last time. Hopefully she is gone.

John

23 de jul. de 2016

We were offered donuts and coffee in the waiting lounge and the oil change and tire rotation were done in record time! And the car was washed!

Stuart

22 de jul. de 2016

Fast and easy. Submitted an internet inquiry, made an appointment. Chris showed me the car and I bought it. He was wonderful.

Gerald

21 de jul. de 2016

Extremely pleased with the guidance Mirna Beauchamp, my service adviser provides, keeping me informed on what maintenance is required on my vehicles and delivers the vehicles as scheduled. Also, very pleased with Jennefer, the service area greeter, friendly, pleasant and always has a warm greeting.

Adolfo

19 de jul. de 2016

Miriams expertise was one of a kind. She knew what I was there for and tried her best to get me in and out quickly.

Michael

19 de jul. de 2016

the staff work very hard at their job Customer Service is excellent we will be back for the service on our car

Douglas Curtis

19 de jul. de 2016

My sales man Mark Kirkley was absolutely amazing. Tony in finance was great. I would recommend this dealership to anyone in the market for a vehicle.

Sarah

16 de jul. de 2016

My vehicle was being serviced for a re-call. Everyone was professional, helpful, and the services provided were well done. Also, the courtesy rides home & back were greatly appreciated.

Melvin

14 de jul. de 2016

I appreciate the straight forward and honest dealings I had with Rodeo Ford and Mark Kirkley specifically. His courtesy, honesty and professionalism make him one of the best I have ever encountered.

Catherine

14 de jul. de 2016

The first salesman did not mesh well with me but after a quick request Kai came over to help us and was wonderful! He helped make the process run quick and smoothly and we were in and out of the dealership with our vehicle in approx. 2 hours.

David

10 de jul. de 2016

Staff was great to work with. Friendly and went the extra mile. Sales process was great. Oil change service was a little long.

Phil

9 de jul. de 2016

Professional, friendly, quality work. Service you can count on with easy to deal with people. Fair prices and high quality.

Robert

9 de jul. de 2016

I came into to change oil and consult about how to handle a repair due to a minor accident. I was greeted promptly and my service advisor, J-V Fantazia, provided me with the need answers. Oil change (The Works) was completed in a timely manner.

Rodney

8 de jul. de 2016

The Professionalism of service writer was remarkable , vehicle ready as promised. All scheduled services were completed with high degree of technical proficiency.

Tom

5 de jul. de 2016

respectful to me and very nice and asked the right questions, made sure things were properly taking care of, will go back.

Jennifer

4 de jul. de 2016

Ed and the rest of the sales staff were extremely helpful in getting us into our new vehicle. They took the time to evaluate our situation and assisted us in selecting the right replacement vehicle.

Waneta

4 de jul. de 2016

The service people were very polite and went above and beyond to assist me. I've had repairs before out of warranty and never once has a company submitted a claim to the manufacturer; yours did, and I couldn't be more grateful.

Benson

3 de jul. de 2016

No pressure! Relaxed environment to look at cars and the different features. Sales force was knowledgeable and listens to my needs and wants.

Mary

3 de jul. de 2016

personal service, even remembered my name and welcomed me back again. Always interested in any problems I may have and willing to work to get them fixed quickly

Martha

2 de jul. de 2016

Your professionalism and responablities on taking care of the customer cars and SUVs .you high good service writers plus Iam sorry to hear that Ron wolk passed away he was a good friend of mine and you lost the best mechanic you will ever have.

John

30 de jun. de 2016

Was very easy in, easy out drop off service. My vehicle was ready ahead of schedule, courtesy professional service rendered.

Jennifer

30 de jun. de 2016

We went into the dealership knowing what we wanted and what we were willing to pay. Our sales man was down to earth and treated us very good. He worked with us to get the deal that worked for everyone. Nice place/people.

Brenda

29 de jun. de 2016

Several people asking me if I was being taken care of and offering their help. My seevice was provided in the time they said it would.

Al Southall

27 de jun. de 2016

Taking this car to my other state where I have a second home. At least I can get it serviced there. Whenever I call, they always say they are too busy. Voice mail is crazy. No thanks.

Amelia

27 de jun. de 2016

She did more than customer service , she acknowledged my needs and concerns. She also had my Truck clean and detailed.

Heather

27 de jun. de 2016

Myrna is so thorough and so kind. She explained how important my car issues are without making me feel stressed or pressure. She is wonderful

Scott

22 de jun. de 2016

Mike was very pleasant to work with he was very prompt and concerned with the issues of our vehicle. (Twenty)

Rosalie

20 de jun. de 2016

Michael Ryan's professionalism and response to my urgent needs in a timely manner. Also, explained the problem and provided a very acceptable resolution.

Jule

19 de jun. de 2016

The Quick Lane service department delivers the same amazing quality of service each and every visit. The team is very attentive, courteous to the customer and to one another. The service advisors always relays information in a clearly and deliver on their promises. My husband and I have purchased 2 vehicles at the dealership because we value the service department.

Jonathon

18 de jun. de 2016

Everything I asked for was no issue to them. The truck runs great. Better now than before. Will be back for service down the road. Thanks guys!

Sharon

18 de jun. de 2016

Quick and easy. No dickering back and forth. Said what we wanted and how much we were comfortable with for lease payments and it was done. No pressure.

Deana

14 de jun. de 2016

I was able to get in the day after my initial request and was completed prior to my going on a roadtrip. Staff is friendly and pleasant.

Curtiss

13 de jun. de 2016

Scheduled an appointment with my service advisor, Mirna Beauchamp; to check a clicking noise coming from my ac unit. Mirna was extremely helpful in identifying the possible malfunction. She took possession of my vehicle; and assured me that everything would be taken care as soon as possible. My climate control motor was replaced; and the truck was returned to me, two days earlier than I expected. Thanks again Mirna, you always exceed my expectations.

Maria

13 de jun. de 2016

Darren Smith was very helpful took care of everything i needed to be checked on my car, also very nice lot tech Zane

Erin

13 de jun. de 2016

Prompt, extra effort to check battery. Done earlier than expected,nice wash and cool bottle of water. Moran represents your company well!

Lynne

12 de jun. de 2016

Knowledgeable staff, prompt service, explained repairs so I could understand. Richard was very nice and helpful. I always take my repairs to Jesse (service department) & am always happy with the result/work.

Donn

11 de jun. de 2016

Quick turn around. Friendly service. Great selection. Willing to work with several purchase plans. Honoring the employee family and friends AXZ - plan to purchase.

Jonathon

10 de jun. de 2016

The staff was very friendly and helpful. I was a first time buyer and it made the experience all the better.

Martha

10 de jun. de 2016

Always friendly. Shuttle rides, since I lost my husband, this helps me a lot. To and from when I can't make other arrangements.

Judith

9 de jun. de 2016

I had another appointment and Mike made sure I was out in a hurry. Always great service, and very friendly.

Thomas

9 de jun. de 2016

Very friendly staff. Took less time then they said it would. Comfortable waiting area. Nothing else to add or change

Randall

8 de jun. de 2016

Everyone that I encountered was super friendly and very helpful. There were free donuts in the morning and the service guy jv fantazia was great, he took the time to listen to my concerns and gave me his undivided attention

Alma

6 de jun. de 2016

Attention to detail and good customer service. Nice waiting area complimentary coffee and donuts while you wait. Attendants nice and polite.

Jon

5 de jun. de 2016

Coming home with a new car and offering price below msrp and no haggling and good customer service repeat customer in another 6 years

Janet

5 de jun. de 2016

Always well taken care of - immediate attention, and quick service. Clean facility, and the car comes back clean, too - inside and out.

Jerry

4 de jun. de 2016

The professionalism and the extra effort to ensure customer satisfaction was outstanding. Definitely recommend Rodeo Ford for service and repair.

Krista

4 de jun. de 2016

I always go to Ford for the "works" service when I get my oil changed. Very thorough with the inspection and fast service given that I didn't have an appointment.

Don

3 de jun. de 2016

Fast, efficient, friendly people. Purchased my car form Rodeo Ford in 2012 and have used only them for service. Great people and great service.

Chris

3 de jun. de 2016

Fast and very friendly, always get me in and out in a short time period. And free doughnuts is a huge bonus.

Daniel

2 de jun. de 2016

Very simple and hassle free process. Clean facility and felt very welcomed by the staff. Would recommend Rodeo Ford for everyone.

Jowanna

1 de jun. de 2016

The biggest seller was the salesmen waiting on me....no pushing, listened to what I wanted. I found what I wanted and they went right to work to ensure that I got what I wanted

Michael

28 de may. de 2016

Mike Ryan was very helpful with having our brakes checked for wear. Thankfully Mike said the brakes were fine and have a considerable amount of wear left, before they need to be replaced.

Tony

27 de may. de 2016

The service was perfect thank you JV and Rodeo team will send my family and friends your way Thanks again

Robert

27 de may. de 2016

Very professional and very polite and fast. Good service and will work with you to the best. And give you the best deal possible.

Cosetta

27 de may. de 2016

No high pressure auto sales, big turn off and would have left if I would have experienced it. Sales man gave space to make decisions. Was able to quickly beat interest rate from our credit union. No one could beat their prices, Albuquerque, Tucson, El Paso. Traveled 6 hours to purchase the truck.

Barbara

25 de may. de 2016

The Personell checked my vehicle took the time showing me why my vehicle needed the repairs. I appreciate the time they took to educate me about my repairs.

Michael

25 de may. de 2016

The personal service to my vehicle. Service quality and always with a smile. The time and attention to the vehicles.

Eileen

25 de may. de 2016

We were so impressed with everyone and everything about Rodeo Ford. Staff and facility are top notch. Whether you are buying or getting your vehicle serviced, you can't beat Rodeo.

Michael

24 de may. de 2016

Easy, no pressure! Knowledgable and friendly staff. The review required 20 words. This, in my opinion, was too many words.

Wes

23 de may. de 2016

Very quick and efficient. But I don't have any thing else to put in here but what I said. so what can I say it was good.

Robert

19 de may. de 2016

I really like and appreciate my service manager, Rachel Shanahan. She took care of all of my problems and helped me in every way possible. The water pump went out on my truck so I called her. She told me to call Ford roadside assistance as I was covered. It was late in the day but they had someone there in under 30 minutes. Rachel had the service department start working on it the next morning and I was able to pick it late that afternoon. She is the best.

Lawrence

19 de may. de 2016

They were able to get me in and get everything done in a professional way. I also had some other business there, and Samantha went above and beyound in helping us.

George

18 de may. de 2016

Salesman Ron was great to deal with, went to bat for me for five dollars. Was not pushy but professional

Roger

11 de may. de 2016

Employee was very courteous, he kept me informed of the status of my vehicle. There was a nice waiting area for the customers & there area was very clean.

James

10 de may. de 2016

there was no pressure to by and the salesman looked for the right car and did not try to sell us something we did not want.

James

9 de may. de 2016

No Pressure from the sales rep, and our sales rep was extremely helpful. There were plenty of trucks to choose from on the lot which made choosing very easy.

Shelly

8 de may. de 2016

JV took charge and made my experience wonderful!! JV was very understanding about my broken latch on driver side passenger door. He worked hard to make everything work out for me. Very much appreciated.Great Job JV

Debra

7 de may. de 2016

Laurie is awesome. She is very patient and caring. I have always been taken care of like I was first priority. Mirna in Service is the Best. She always makes sure things are taken care of the right way. Thank you.

Ken

6 de may. de 2016

The very professional employees that make me feel welcome and the great value of my truck always fixed right the first time.

Paul

2 de may. de 2016

Made sure that the work preformed was what I wanted done for the custom wiring. Work was done as requested.

Dawn

2 de may. de 2016

Everyone was cordial and eager to assist. Service was quick especially since I didn't have an appointment. Got me to work on time.

Neil

1 de may. de 2016

Went with many questions, staff listened and suggested alternatives. Very satisfied with results! I love the new Escape. Especially that color.

Robert

29 de abr. de 2016

So far no problems, everything looks good. This survey has been the one downside to the whole encounter. Forcing someone to have at least 20 words.

Rick

29 de abr. de 2016

Speed and efficiency in resolving my issue. I would bring my Mustang here for any service needed any time I am in the area.

Alan

29 de abr. de 2016

Mirna is the best, she is a valuable asset to your organization. I realize I have a mass produced automobile and owning a Ford is not the same experience as owning a Mercedes but, Mira makes me forget that I own a Ford.

Ala

28 de abr. de 2016

Transparency, and customer service.Everyone I dealt with on the day I purchased the suv were very courteous and very helpful.My sales person JR was wonderful and very knowledgeable.

Spencer

28 de abr. de 2016

Hassle free sales. Straight forward financing. The sales person was very knowledgeable of the vehicles and gave honest answers to my questions.

Roger

28 de abr. de 2016

Appreciated the can do attitude and willingness to negotiate, great choice of vehicles in assorted colors with a variety of option levels

Donald

28 de abr. de 2016

Fast service and an excellent service advisor. Excellent and detailed washing of truck. I will be back in 5000 miles for my next service.

Paul

22 de abr. de 2016

taken under wing after mix up on e mail with sales rep and not service. did not have an appointment I thought I had for service and still taken care of in efficient time with superior customer service.

James

22 de abr. de 2016

You guys really take care of my vehicle. I am always sure of a sound running vehicle. I trust everyone there.

Adrienne

22 de abr. de 2016

Very courteous, everyone was interested in helping me and I was very well taken care of. Offering me water and coming back to check on me to see if i needed anything while papers were processed.

Jason

22 de abr. de 2016

JR was probably the best sales person that I have worked with in the car industry. He actually did what he said he would do. And communicated well.

Lee

22 de abr. de 2016

Prompt and took care of every last detail. I went in for a regular service maintenance and it was done on time. Then I wanted them to check out a seat cover which was coming undone and that was immediately fixed.

Gloria

21 de abr. de 2016

Scott was friendly, helpful explained and answer every question that we had. He went overboard to make sure that we understood from the difference in leading or buying to every little detail regarding the operation of our car. Definitely will use his services in our future purchase of vehicles

Jimmy

20 de abr. de 2016

The help I received from Daren Smith in your service department was outstanding. I will purchase my next vehicle from Rodeo Ford.

Lisa

20 de abr. de 2016

Scheduled quickly.... friendly prompt service.... appreciated the hours of operation, helped to not have to miss any work. I will be coming back for all my service needs.

Renee

19 de abr. de 2016

JV Fantazia's customer service is always outstanding. My loyalty to Rodeo Ford is largely contributed to JV's professionalism. Rodeo Ford has never disappointed me.

Donald

18 de abr. de 2016

We had an the best sales representative that we could have asked for(Mark Kirkley) that made an enormous effort to get us in the car that we wanted.

Marilyn

17 de abr. de 2016

The customer service is outstanding. Have always been impressed with curb service from beginning to the end. They make you feel like they care about your business that you matter and your issue are important so they listen and they repeat it back . When your service is complete they address everything that had been an issue.

Alfred

17 de abr. de 2016

Friendly Staff. Very helpful in addressing concerns and explaining the process. Also gave referrals for fixing some cosmetic and wheel dents.

Jason

15 de abr. de 2016

Fast/friendly, how ever not sure why I need to have 20 words in this box, does not serve a purpose ! Lol

Mark

12 de abr. de 2016

...it was as simple as replacing a wheel air valve stem cap of which they did! I was actually aware that it was missing but figured it wouldn't even be noticed...I was totally impressed that it was replaced!Mark RFord Fusion oil change

Howard

12 de abr. de 2016

As always the overall experience was excellent. The customer waiting area and showroom were clean and doughnuts and coffee was supplied

Roy

11 de abr. de 2016

We had a dead battery in our CMax and Richard got our vehicle in right away.it was checked and a new battery installed under warranty.

Jamie

10 de abr. de 2016

I particularly like the ease in scheduling and the willingness of the staff to accommodate the customer. JV Fantazia set up my appointment and kept me informed of what was needed to service and correct on my vehicle.

Jerry

9 de abr. de 2016

Rachel was my service writer, she is one of the best. My career with Ford, Blue Oval Etc. gave me the ability to read people, character, capacity and attitude. Rachel is one of the most valuable employee's a dealership can have.

Susan

9 de abr. de 2016

I was told it would be a 2 hour wait but it was only an hour and a half. Comfy waiting area.

Cecil

9 de abr. de 2016

The service on my 2013 Ford Edge was professionally done! The quality of service met or exceeded my expectations. I will return for future service.

David

7 de abr. de 2016

We were greeted nicely and not pressured. Then when we did have questions about prices we were treated very nicely allowing us to feel welcome and empowered in the decision making process.

Marlene

6 de abr. de 2016

JV makes it so easy for me to get in and get the work done. He found a busted water pump & immediately ordered a replacement. I was given a rental car for overnight & was able to pick my car up the next day. In & out very fast!

Tim

6 de abr. de 2016

quick, job done right, got me in as soon as possible as i requested. lots of room to wait in

Jonathan

4 de abr. de 2016

I made a last minute appointment that was accommodated by the staff. JV, as usual, did a great job giving me the information I needed to purchase tires. All of the staff I had contact with were courteous and helpful.

Jason

2 de abr. de 2016

Michael was fantastic and got us a great deal. He stayed late and worked with our schedule. The finance department was also great. They were fast and we were in our car in no time.

Ramiro

1 de abr. de 2016

Easy to schedule service. Always well taken care of when I am there. The staff is courteous and friendly and the fees for service have been reasonable up ton this point.

David

1 de abr. de 2016

The flexibility of the Finance Manager named Armando, and selection of Ford vehicles. It was a great buying experience. I felt Rodeo Ford really cared about my being satisfied with my Ford vehicle selection.

Michael

31 de mar. de 2016

I was able to get service without a scheduled appointment promptly. My service advisor Thomas actually brought my filters that needed replaced and showed me their condition.

Gene

30 de mar. de 2016

My service advisor, J.V. Fantazia, listened and allowed me to fully explain the problem before work began. He then called me to keep me informed of the progress during the day.

Steven

28 de mar. de 2016

Mr. Wu personally made sure my bill was completed properly and escorted me to my vehicle. I found the entire experience to be very professional!

Michael

26 de mar. de 2016

Excellent salesman. Good experience. Very informed staff. I recommended a friend to Rodeo Ford and J. R. specifically as my salesman.

Helen

25 de mar. de 2016

William was very pleasant and easy to talk too. Since I had to wait as I live in Tonopah and didn't have anyone who could pick me up he said he would get the service done as quickly as possible.

Don

24 de mar. de 2016

Mirna is a good ambassador for rideo ford. She was on top of my service and treated myself and my car thoroughly. She also helped me in providing an opportunity for financial assistance with zero interest for 12 month's. Thank you Mirna, keep up the good work.

Jo

23 de mar. de 2016

JR was very knowledgeable about the products and was able to answer all of my questions. He was very friendly and personable. An all around good experience.

Brian

23 de mar. de 2016

Went for an oil change and they washed my truck as well. Nice customer waiting area. I was very happy with the courteous service I received.

Justin

22 de mar. de 2016

Mike was friendly, and knowledgeable. He got me in and out very efficiently.will definitely return in the future. Service was excellent.

Hildelicia

21 de mar. de 2016

My experience with buy my new dream truck was just sensational. The way they took care of me was just excellent.

Maran

20 de mar. de 2016

I spent a few hours with Laurie and I enjoyed working with her. She was very helpful and patient while I shopped around. I would see her again for my next car sale.

Tim

20 de mar. de 2016

No hassles and completed in a timely manner. Kept me informed and truck returned clean and ready to roll on down the hi way!

Alton

8 de mar. de 2016

super nice employees quick and excellent service will recommend to all my friends even if they don't own a ford

Jesus

4 de mar. de 2016

No "fluf." I knew what I wanted, my salesman led me to it, I liked it and my salesman helped me get it. Short and sweet!

Anna

29 de feb. de 2016

Greg our salesman was very personable and not high pressure. Chris the financial rep did a great job explaining the payments and options.

Archie

25 de feb. de 2016

William Wu did an excellent job of explaining everything and making sure that we were notified of the progress of the work.It was a pleasure to work with him.

Mary

24 de feb. de 2016

Once again, everyone from the greeter, to the service adviser were professional and friendly. Besides my normal maintenance, I had only one concern and my service adviser took care of that and explained everything that was done. Great group of people.

Gary

24 de feb. de 2016

Watched a associate work on my car. I believe his name was Curtis in the quick lane dept. He was very thorough and moved around the vehicle in a orchestrated manner. I was very impressed , good worker.

Craig

24 de feb. de 2016

My service advisor, J-V Fantazia. He is the most professional and caring service advisor I have ever had the pleasure to work with.

Ratpack

10 de dic. de 2015

We had an excellent experience at rodeo ford. Our saleman (Ron) was very accomadating to our needs and was able to guide us to the perfect vehicle.

Dejan

5 de dic. de 2015

I was recently in the market for a Focus ST. I have purchased 2 vehicles previously from Sanderson Ford, but this recent time, my best friend referred me to Rodeo Ford, specifically David Garcia, one of the Sales Managers. I decided to run to the dealership and speak with David.First of all, upon arriving at the dealership, I was promptly greeted by a salesman, Scott Griffith. Not in the typical way you expect from a typical dealer, but in a very professional, personable, and courteous manner. He found David for me, and David assured me Scott would be able to help me out, and we will talk numbers when the time comes. Scott was nothing short of amazingly courteous, prompt, and attentive. He appraised my trade in, and he showed me the car I was interested in, a black on black Focus ST. I drove the car with him, and he was very knowledgeable about the car, but once he realized I knew what I was buying and what options I wanted, he didnt try to tell me about stuff that didnt matter or that I already knew about. He was genuinely a good guy you can talk cars with, and didnt make me feel pressured at any time. After the test drive, we went back to speak with David, and between him and his General Manager Alex Medina, the excellent experience at Rodeo Ford continued. They gave me a more than fair price on my trade and an amazing deal on the new ride. There was no sales tactics to get me into something I didnt want and there was no annoying back and forth fighting over $2 in a payment. They put their best foot forward, and I can not express enough how refreshing it was to deal with a car dealership in this manner. They have the model on how every dealership should conduct themselves, both over the phone, and in person. Unfortunately, I did not end up buying the car they had on the lot due to the fact it did not have all the options I wanted, and it was a 2015 model. David and Scott informed me they could get me a different color with the options I wanted, but they knew I was partial to black and did not push the issue, and were very understanding. I implore and urge anyone that is in the market for any Ford, please go see these guys. They will not mistreat you and you will have a fresh new take on how great it can be to deal with a dealership. I may not have bought my car from them, and I would have if it had the right options, but I will drive 20 miles out of my way to buy parts from them and get my vehicle serviced there, that is how great they are. Go there, you will not regret it.

Steph

30 de oct. de 2015

I had a very great experience at rodeo Ford I love my sales person Conny Rivera she didn't awesome job got me in and out as soon as possible I will recommend this dealership to friends and family and I love my new car.

J. Rull

29 de oct. de 2015

I went into the dealership to purchase a vehicle for my wife and ended up with a 2015 Mustang for myself as well. Cameron Snyder did a great job handling our transaction, He is friendly, easy to talk to and takes his time to make sure you understand everything. Thank you, Cameron for a job well done!

L. Williams

29 de oct. de 2015

I went to Rodeo Ford and met Salesman; Cameron Synder. Cameron was very helpful, he explained the process in detail and was very patient with me. I purchased a Mazda 3 from Rodeo Ford and i am very happy with the service i recieved while i was there. Thank you.

J Rull

29 de oct. de 2015

I went to Rodeo Ford and met Salesman Cameron Snyder, he was very helpful and took the time to understand my situation; he was not pushy like other salesman i have ran into at other dealerships. I was able to purchase the vehicle i wanted and I got a great deal on it!Thank you Rodeo Ford and Cameron Snyder for helping me!

Stacy G

24 de oct. de 2015

Excellent low pressure sales experience. Sales staff was friendly, knowledgeable and efficient. Would recommend Ron to anyone looking for great deal on a Ford.

Jkeel92

23 de oct. de 2015

I went into Rodeo Ford yesterday and was helped by Tony Worm. He gave me the best service that I have ever received! He asked me very specific questions about my trade in and what kind of car I was looking for and what type of payment range I was looking to stay in. He then found me the PERFECT car and gave me great options for my financing. Working with Tony made the whole process of purchasing my car extremely easy. It felt as if I didn't have to do anything but give my approval. Could not be more satisfied with my experience at Rodeo Ford. Will absolutely be returning and referring friends and family to this location and to Tony. Thank you very much!!!

Flex2015

23 de oct. de 2015

I had a phenomenal experience. I purchased a 2015 Flex from Rodeo Ford. Ty Crews even drove it to my residence for delivery and drove back the 'trade-in' car...priceless. I would highly recommend anyone looking to for a new or used car. please see Ty. Great experience ever buying a car!!

Bill Covey "4X4 Truckman"

14 de ago. de 2015

Went to new buy a crew cab F-150. I traded in my 13 year old Chevy. Scott Griffith had the deal set up and ready to go, but he noticed I wasn't smiling with the vehicle I chosen to save money. He simply ask me " you don't seem to be excited" I looked at him and said he was correct. Well, to make this short, I bought my first ever new Ford F-150 4X4 XLT with a four cylinder ECO BOOST engine. It is sweet--22 MPG pulling my 21 foot 225 HP boat while driving the finest riding 4X4 I have ever owned. If you are planning on buying a new Ford F-150 go see Scott Griffith at Rodeo Ford in Goodyear, it is worth the time. Mr. Griffith makes sure you get a good deal and most of all, makes sure you are smiling when you drive off with your new F-150. Tex Earnhardt is a very very fortunate owner to have Scott Griffith on his team. Scott Griffith gives the small town attention Tex did back in the 1960's in little ole Chandler, AZ. See Scott first before you buy a new Ford Truck F-150. He is concerned about your budget, needs, dreams, financing and customer satisfaction like you are one of his family members. Scott works with David Garcia to make sure you vehicle purchase is a wonderful experience. Plus, Scott will go the extra mile for you...the customer. Thank You Scott for helping me get the RIGHT new Ford F-150. The only buyer remorse I'm having is feeling better happier everyday I drive my new Ford. And this coming statement is coming from a die hard Chevrolet person. See Scott, he makes the difference the customer is looking for!!!!!

55duster

11 de ago. de 2015

Tried to make an appt for oil change on my 2014 Edge via internet. Girl (Morgan?) took info and assured me the service dept would call to set up. After waiting 4 hrs for callback I called them. Girl (not Morgan) answering phone rang service dept and no answer. She came back on and asked me for name of service person and I explained I had no one and no name. I then complained about no callback and she rudely informed me "They're really busy". I then told her "Thank you, I will go elsewhere." Never did get the call from their service dept. WSpeece, Goodyear,AZ

Steve_Kirk

12 de jun. de 2015

Great experience at Rodeo Ford when purchasing a used Pontiac Solstice, Mark Kirkley was excellent to work with and the process was painless. We completed the sale over the internet and mail fast and efficient.Thanks for a great experience

Nicolekk

12 de jun. de 2015

I just purchased a Ford Focus from Mark Kirkley at Rodeo Ford! He was honest, professional and got me in and out in no time! They took the time to explain to me how everything worked in the car and made sure I was 100% comfortable with everything before leaving. They called to follow up after the purchase and check in, which was not expected! I highly recommend Mark Kirkley and this dealership to anyone looking to purchase a vehicle.

John

31 de may. de 2015

Beware of Rodeo Ford ! I recently was in the market for a new F 150 and found the perfect vehicle at Rodeo Ford. Since they are located about 250 miles away from me I was able to do all my negotiating on the phone/ e-mail and placed my credit card deposit. During these negotiations I informed Rodeo Ford that I would be ordering a tonneau cover for my new truck so it would be ready when I picked up the truck,at no time was I informed by Rodeo Ford that the truck might not be available, even after placing my deposit. I then purchased the tonneau cover and arranged to have it installed on the truck before I arrived early the next week. To my surprise I received a call from Rodeo Ford at 8:30 that evening informing me that they had sold the truck soon after receiving my deposit. Now I had a tonneau cover and no truck. I immediately called the company to cancel the tonneau cover purchase but it had already been processed and now I had to pay a restocking fee of $124. I requested from Rodeo Ford to reimburse me the restocking fee since I would have never purchased the cover if I had known the truck purchase was not a done deal. Since taking the deposit on a truck that apparently was already sold was their mistake, I think reimbursing me the restocking fee is appropriate. I never heard from Rodeo Ford again, except for their sales people calling to see if they could sell me a vehicle . Very unprofessional dealership ! Stay away !

captron

31 de may. de 2015

Had an issue w/this dealership & was contacted by the Manager Alex who rectified the situation very admirably ! I would definitely drive the miles to purchase from Rodeo Ford.

Ford owner

30 de may. de 2015

Last summer I wanted to get my Ford fixed from It's starting issues. They had taken 1 1/2 days to diagnose the problem, and I didn't trust the diagnosed problem , so I had them only do part of it. 3 DAYS LATER , I FINALLY GOT THE CAR BACK ! 3 DAYS !!!!!I would not recommend them to anyone !!!!

Lynn McConnell

6 de may. de 2015

I have always had a pleasant experience at Rodeo Ford. We've sold, purchased, and had our cars serviced there and won't go anywhere else.

MARIA ELENA

1 de may. de 2015

I RECOMEND RODEO FORD AND MR. JAIME SANCHEZ TO ALL MY FRIENDS AND FAMILY, JAIME IS VERY PROFESSIONAL SALE PERSON HE EXPLAIN ME AND MY DAUGHTER THE BEST WAY TO LEASE HER FORD FOCUS

Frank

24 de abr. de 2015

I traveled from El Paso TX to purchase my vehicle from Rodeo Ford....their customer service is top-notch! My salesman and finance officer Mr. David Garcia was courteous, honest, and friendly. He worked tirelessly to find me the exact car I wanted. In fact, he worked a deal with another dealership to give me every option possible...he stated "I just want you to be happy with your choice". He also contacted 10 different banks in order to get me the best rate possible, saving me thousands of dollars over the life of the loan. Additionally, after I arrived back in El Paso, I had to register my vehicle, which required a document from the dealership. I contacted Mr. Garcia on his day off and he was able to contact the business manager at Rodeo in order to send the paperwork as quickly as possible. I can't say enough good things about Rodeo Ford, Mr. David Garcia and his entire sales team...my family has purchased at least 6 cars from Mr. Garcia, and I plan to buy all of my future cars from Rodeo Ford!

Alfonso P

24 de abr. de 2015

Really great experience buying a car with Ron Roy. I recommend him, no pressure, very polish and proffessional. He is the Internet manager and makes it a pleasant experince. Alfonso P.

Golf Girl

24 de abr. de 2015

I purchased an auto from Tony when he was at another auto dealership. So when I was ready to purchase again, I decided to look him up and purchase from him again as I trusted that he would not steer me wrong. Tony was knowledgeable about the product and gave me options within my price range. I got exactly what I wanted and didn't go over my budget. Very pleasant experience. All I came in contact with that day were very nice. I have since referred my boss and several of my associates to this dealership and all have purchased here as well. So kudos to Tony and this team, I would buy here again.

heleneh456

23 de abr. de 2015

I would highly recommend to buy a certified used car from this dealership. Very friendly and have good popcorn lol! Go see, Ty, he is awesome. If he can help me get a car...challenging credit issues. He can help.

Unhappy

22 de abr. de 2015

Do not trust this place They resell alarms that has already been installed on a car they took on trade in They resale alarms that has already been installed on a car they took on trade in Aldo will tell you it is 199 00 another 800 for the actual alarm to where he will not tell you that part for 199 is just for the activation of the alarm He will add gap insurance even if you do not need it and tell you the bank requires you to have it that's another $800 Then after you haggled for the price of the car he will submit paperwork for the original asking price of the car Hoping that most people will not catch this and or hoping person is desperate This place is a joke not sure about service they seem to be helpful on the phone Buyer beware you must fully look at paperwork before you sign it so you can deduct thousands of dollars they had it on It Once again they will go back to the classical well you sign the contract

Theodore Wuollet

11 de dic. de 2014

I had been looking for several months for a specific truck. I finally found it here at Rodeo Ford. It was reasonably priced and exactly what I was looking for. You will go through the typical process when buying a vehicle at any dealership. As consumers it is our responsibility to do proper research and know what we want / need. I noticed when taking delivery of the truck at the end of the evening that the drivers side window had 2 bad scratches on it. After a few phone calls on and after Thanksgiving weekend the general manager Pete said they would send me a check to cover the cost of the window replacement. I received the check within a week and had the glass replaced with Ford OEM glass. I was very satisfied with the way the issue was handled. Other than that one issue I have had no problems at all. The truck is exactly what I wanted and was looking for. 2013 F 150 STX Flame Blue color.

wendy smith

12 de jul. de 2014

I go here to get a truck. Got quoted wrong mileage.now has 58,000 miles. I bought it at 54,000 miles. I Bought a five yr old truckA month later the rotors and brakes and the matter clynder I's no good. So the two grand left on warranty on the truck ONLY covers motor and tranny. So they wanna fix it for 1,000 it'll cost me. I went n got it back. I will be contacting an attorney and cooperate office. It shuld have been fixed before they sell LEMONS to people. I will decide if I'm going to involuntary repo on it. And they can keep it. Our if I want to keep it and fix it myself. I Will NEVER GO BACK TO THEM. I'm a single mother and they wanna get rid of their trash to single moms because they don't care that in a Month after you buy a vehicle you have to start paying for things wrong with it. NOT GOOD BUSINESS AT ALL.

Pmg1784

12 de may. de 2014

My family and I needed to trade out of our vw passat, due to the fact it was a lease and we we just hit 40k/40k miles with 2 years to go on the lease. We went to Rodeo Ford to see if Ford would be an option to get out of our lease. Mike was our salesperson, he was very knowledgeable and helped us select the Focus.he and the manager Pete were easy to deal with, and we made a deal going from our lease to a purchase with our monthly payment staying around the same.they were also thorough and made sure our deal would be approved through ford before we really started to negotiate. Pete in Finance was great making sure we were protected with GAP and an extended warranty. I would definitely recommend Rodeo Ford and Mike Tillman to anyone looking for a new vehicle.

NYJenRN

27 de sep. de 2013

I'm writing to tell you my experience with your Rodeo Ford Dealership in Goodyear AZ. First off I swapped my Toyota Tacoma and after 3+ hrs of haggling and getting up to walk out, a salesperson hit a printer button in front of me giving me what I wanted. 3 hrs wasted and transparent, which I told them. Now I get a free oil change. Have the work done, first time driving my vehicle on the highway, low air pressure light. Never happened before and they rotated my tires. I called and was told, don't worry air pressure will go up with this heat. Not a good answer going down the highway at 65mph with kids in car. Told not to worry and stop back when I was in town. Pulled over and all tires with 25psi. Door says 35. I put air in and light went out. Now fast forward almost a month, 2 wks with rental on vacation. My daughter spots oil on garage floor. I lift hood and oil cap was off. Hood had not been up since "free" oil change. I hadn't noticed floor since I'm the only driver and work till night at local emergency room. I call again and said coming in. Came in waited about hour. Given print out that said routine oil maintenance. I said, no this should indicate the tech left the cap off. My engine was covered as was the felt hood cover. Ms. Kimes at Rodeo states, "well it was on when we lifted the hood." At that point my own gasket was ready to blow. How stupid was she accusing me of being. I would drive with it off spraying oil. I then asked a second time to see a maintenance manager. I met with Derrin Smith at Rodeo. He tried to placate me and said the tech was fired after my service was done. He changed the print out to reflect the reason for my visit. They washed my engine off and replaced the lost oil. I told him about the air pressure call and answer. He agreed that driving like that could have been dangerous. Thank God I had a father who taught me the basics. So I go home, not happy with outcome completely. The car felt less powerful and the fuel mileage indicator I leave up was showing 13mpg and when I stopped it dropped to 9. I called left VMM for Darrin and spoke with Rafeal. I had pulled my air filter and it looked like it was smeared with margerine, bright yellow. This was two days ago. No call back though Derrin promised to be available. I would have thought since the air intake is at the front fender where all this oil sprayed they would have checked and replaced my air filter. This was my first Ford and I'm not impressed.

adamsinclair007

9 de sep. de 2013

So this particular dealership sends me a letter saying they would be interested in buying my truck. Bare in mind I did not solicit this letter in any way. I call the number provided and after about ten minutes of transfers I finally make it to a salesperson. I inquired about the handwritten letter. The salesperson responded with asking me when I could bring it in. As I'm not a fan of wasting anyone's time I asked a couple very general questions - what they're going for, conditions, etc. I didn't expect a price quoted to me but a general idea didn't seem like much to ask. This is where the condescension began. The salesperson was belligerent saying that I contacted them to ask about selling my truck and not the other way around. I responded with the fact that THEY contacted me with a handwritten letter without ANY prior inquiry asking to buy my truck. After that I wrote an email to the sales manager who wrote the letter and included his business card. It's been weeks now and no response. Avoid this business - customer service isn't a priority. Customer service barely seems to be a notion to these people.

Frances Fuller

19 de ago. de 2013

I woulld not buy my cars or service them anyplace other than this dealership. They have given me excellent service in every department, from buying to long distance reapair. The general manager and manager of the service department are available, approachable, and dependable.

Jennie C

13 de ago. de 2013

Well I've had my new Focus for a few months. I also want you to know that I am a college educated, professional woman who was taught by her father/men in her life a thing or two about cars. I can change my oil, filters, spark plugs, and tires. So about my new Focus. It has all the problems you read in the reviews, the stuttering, the weird noises, and the jerking at start up and when turning off the engine. New problem is an ether/lighter fluid smell coming through the vents with idling or at start up. The car looks awesome and sporty, but these issues really make you concerned. I have to tell the kids to wait a second after I turn off the car before opening their doors for safety due to its lurching forward and fear it will knock them down. As far as this dealer ship, the jury is still out. My dealing with the salesman at purchase was painful. Hours of haggling and at the time of walking out, another salesperson I hadn't met hit print on his PC and gave me what I'd wanted from the beginning. I told them that they shouldn't let the customer know that it was setting there all along in the event I wasn't suckered into taking a better deal for them. It made me annoyed and I could have walked out over them playing me for a fool. I had even warned them up front I had been through that tactic before and wouldn't tolerate it, but they still tried it with me. Buyer beware always no matter what they say. I've never met a completely honest car salesman. Now my first service of an oil change resulted in my dash alerting for low air pressure, right after my visit. I called and I was told, "you know the heat and expansion, blah, blah, blah." I stopped and the tires were below where the recommendation was on the door for this vehicle. I put them back to where it should be, light went off. BUT, why did a girl have to perform what was needed? Isn't that their specialty? Silly me for requesting them to rotate my tires and check the air. Now I'm going back over the smell that makes me sick and to discuss the rough idling for the second time. I'll let you know what happens. So far I have not been amazed at their customer service....I guess time will tell.

John D.

7 de ago. de 2013

I wanted to share my experience with everyone. I bought a new car from Rodeo Ford in Goodyear, Az. I have had a few minor issues with the car and everyone at Rodeo Ford has been great!! This is where it gets even better. I got a flat tire on my vehicle and could not find the car-jack to take off my tire. I called Rodeo Ford, talked to the service manager (Darren Smith), and asked him where the car-jack was kept so I could take my tire off to get a new tire put on. Darren told me that the 2013 Ford Fusions do not have a spare tire or a car-jack, but there was a fix-it-flat kit in the trunk. Unfortunately, my tire was completely blown out and the fix-it-flat would not work on it. He told me that I would have to use the roadside service to have my car towed in to have the tire replaced. Darren then offered to have one of his employees come over to my house with a car-jack to take off my tire and bring it back to the dealership to have a new tire put on. What great service Rodeo Ford gives their customers. I have been very impressed with the service that they have provided me. Rodeo Ford has gained a lifetime customer and I strongly recommend buying and having your vehicle serviced there. From the time that I bought the car to the few times that I have had my car in the service department, everyone has been great!! Even the greeters in the service department know me by my last name. Thank You Rodeo Ford for caring about your customers and providing excellent service to me!!!

JohnDavis707

7 de ago. de 2013

I wanted to share my experience with everyone. I bought a new car from Rodeo Ford in Goodyear, Az. I have had a few minor issues with the car and everyone at Rodeo Ford has been great!! This is where it gets even better. I got a flat tire on my vehicle and could not find the car-jack to take off my tire. I called Rodeo Ford, talked to the service manager (Darren Smith), and asked him where the car-jack was kept so I could take my tire off to get a new tire put on. Darren told me that the 2013 Ford Fusions do not have a spare tire or a car-jack, but there was a fix-it-flat kit in the trunk. Unfortunately, my tire was completely blown out and the fix-it-flat would not work on it. He told me that I would have to use the roadside service to have my car towed in to have the tire replaced. Darren then offered to have one of his employees come over to my house with a car-jack to take off my tire and bring it back to the dealership to have a new tire put on. What great service Rodeo Ford gives their customers. I have been very impressed with the service that they have provided me. Rodeo Ford has gained a lifetime customer and I strongly recommend buying and having your vehicle serviced there. From the time that I bought the car to the few times that I have had my car in the service department, everyone has been great!! Even the greeters in the service department know me by my last name. Thank You Rodeo Ford for caring about your customers and providing excellent service to me!!!

jddurrant1

16 de abr. de 2013

Chris Conner worked with us in a very business-like, yet friendly and flexible manner. The deal was made and the car delivered in what has to be some kind of record, which I needed, yet with a measure of patience for my particulars. There was the usual give and take, but I did not feel pressured, rather well accommodated and helped to find the right car for my needs.

bren9004

11 de abr. de 2013

Rodeo Ford was the best car buying experiance i have ever had the earnhardt dealership was very kind and informative in chosing my car. salesman darrien was helpful syncing my phone with the car and then with follow up call to ensure i was pleased with my purchase i would say yes on buy a car from rodeo ford.

mcm68

10 de abr. de 2013

Morgan Grandy was my salesman, he took care of me and made the whole transaction relatively painless. If you're in the market for a Ford, ask for Morgan. Tell him I sent you! I have bought seven (yes, 7) vehicles from Ford over the years and I don't buy anywhere else. Morgan just made the process much, much smoother. Very professional and friendly, Morgan was very patient, answered all of my questions and did not make me feel like I was wasting his time, as I have had some prior salespeople do.

SMITTY03

20 de feb. de 2013

i recently had purchaced a new fx4. the service all the way through my experience was top knotch. they helped me find what i was looking for, put together a great deal and made it affordable to fit my budget. not only did i get my sweet ride, i ended up getting three great friends out of the deal.thanks for all your hard work gentlemen. looking foward to buying my next truck from you guys .{ THATS NO BULL}

andreaw58

12 de feb. de 2013

Jeremiah was a pleasure to deal with. He was very friendly, down-to-earth and made us feel comfortable with no high-pressure sales pitch. He was eager to work within the price we wanted to pay and got us the best deal possible. The showroom had a relaxed atmosphere and everyone was very pleasant. The process went quickly and smoothly. We left our new vehicle, feeling extremely happy.

mashley73

9 de feb. de 2013

Very understanding to my situation and helpful in finding the that was right vehicle for me. Customer service was outstanding,made buying a new vehicle a smooth process.

DebbieA44

6 de feb. de 2013

Everyone was so friendly, and willing to explain their answers to all my questions. The salesman let me look at all the cars I was interested in until I knew exactly which car I wanted. He explained each cars features and let me drive each one until I was satisfied. Once we got into the numbers, they worked with what I had for my down payment, never making me feel pressured or rushed. It was a great experience. Thank you everyone who helped me.

Shawn and Jennifer

28 de dic. de 2012

Stopped by looking to by an SUV in the near future. Great service, sales staff was very professional, awesome facility. GM Alex Medina took the time to meet and talk with us. When we decide to by an SUV, it will be at Rodeo Ford!

jerigray

28 de dic. de 2012

This was a the best car buying experience I've ever had. Jeremiah Meadows of Rodeo Ford provided the best professional friendly service! He is a great asset at this dealership and I will recommend my friends and family to go see him there for a great car buying experience!

Steve sarkozi

1 de dic. de 2012

Thanks to Mr Meadows GREAT customer service.He made buying a car stress free and smooth. I would recommend him to all my family and friends.

daveb

19 de nov. de 2012

I must say that this dealer is very good and I am happy. My truck is in good hands with the guys at the service dept. They work really hard.

Chain

17 de oct. de 2012

Called the service dept. to find out what the towing capacity for my ford ranger. The guy said he doesn't have that kind of information but it isn't much......only like 3500 lbs. Called a different dealership and they pulled it right up on the computer with the Vin# and told me exactly what it was. Rodeo Ford service department is LAZY. Don't bother with them.

Andymindy

19 de jun. de 2012

This was by far the best car buying experience I have had. The employees there were extremely friendly and genuine. The time spent working a deal and doing the paperwork was very fast. I would recommend this store to everyone!!

GOTSTABBED

12 de jun. de 2012

Told them I wanted a bumber to bumber warranty, they said no problem you have it, car needed a part, not covered, gave me a low warranty for a high price and lied about it. Car broke within the first 9 hours of having it, they fixed with a big fit, scratched my cars hood and the strips along three of my doors came up missing. They refused to fix and I had to pay 800.00 to have them replaced. Funny how the glue was extremely sticky where they were when I went to pick up my car. The salesman got in trouble for agreeing with me that they were there. One week after i owned vehicle, front tire had a bubble in it, called them they said to bad. There went another 900.00. They are liars and cheaters. FYI, Earnhardt is a part of them. I am telling you, DONT GO HERE!!!!!!!!!!!!!!!!!!!!

ford fanatic

6 de mar. de 2012

GO SOMEWHERE ELSE FOR SERVICE REPAIRS, OK FOR SALES BUT NOT SERVICE. Brought in a ford truck with an electrical problem, service advisor Raul J. didnt really listen to the problem, got the vehicle returned to me with - flat front tire (on an explorer which are prone to roll overs), broken valve cover (from timing chain guide breaking-prob not their fault), window still completely down, grease hand prints all over white hood and still had to be towed home. I paid towing both ways. then found out that the original problem was not repaired, called Raul and he paid towing (after some hesitation). then he had repaired again and told me that it was the battery terminal and they replaced it for free (thought it was very nice of them). I asked if they would pay towing back home again for me (since i paid twice already) and after hesitating again, he agreed. waited 3 days and after no response to my 2 calls and messages i finally just paid for the towing...again. Get it home and find out that they did not replace the battery terminal, still the same old terminal, so either he lied or just didnt want to explain what the actual problem was in detail and took easy way out. Ended up fixing the timing chain myself and it runs great now (they said it needed new engine, only has 70k miles on it tho). Called the manager who intially said that they would refund my money for whole repair (which is more than generous) then after talking to his tech (and i presume Raul) sided with them and said he would not even covered the third tow bill but that since Raul "said" he'd cover the fourth back to my house (which he didnt) that to "mail" him the receipt and in a couple weeks theyd send me a check for it. He didnt care about: flat tire, window down (and unsecure for 2 days), grease all over hood, repair coming back, lied to about parts being put on that were not and the 3 days i was without it waiting for Raul to tow it which never happened. Very bad service from a large Ford dealer, use any other Ford dealership for service; Sanderson Ford is great, Tom Jones Ford is great really have never heard of such bad bad service from any other ford dealer in AZ.

ford fanatic

6 de mar. de 2012

GO SOMEWHERE ELSE FOR SERVICE REPAIRS, OK FOR SALES BUT NOT SERVICE. Brought in a ford truck with an electrical problem, service advisor Raul J. didnt really listen to the problem, got the vehicle returned to me with - flat front tire (on an explorer which are prone to roll overs), broken valve cover (from timing chain guide breaking-prob not their fault), window still completely down, grease hand prints all over white hood and still had to be towed home. I paid towing both ways. then found out that the original problem was not repaired, called Raul and he paid towing (after some hesitation). then he had repaired again and told me that it was the battery terminal and they replaced it for free (thought it was very nice of them). I asked if they would pay towing back home again for me (since i paid twice already) and after hesitating again, he agreed. waited 3 days and after no response to my 2 calls and messages i finally just paid for the towing...again. Get it home and find out that they did not replace the battery terminal, still the same old terminal, so either he lied or just didnt want to explain what the actual problem was in detail and took easy way out. Ended up fixing the timing chain myself and it runs great now (they said it needed new engine, only has 70k miles on it tho). Called the manager who intially said that they would refund my money for whole repair (which is more than generous) then after talking to his tech (and i presume Raul) sided with them and said he would not even covered the third tow bill but that since Raul "said" he'd cover the fourth back to my house (which he didnt) that to "mail" him the receipt and in a couple weeks theyd send me a check for it. He didnt care about: flat tire, window down (and unsecure for 2 days), grease all over hood, repair coming back, lied to about parts being put on that were not and the 3 days i was without it waiting for Raul to tow it which never happened. Very bad service from a large Ford dealer, use any other Ford dealership for service; Sanderson Ford is great, Tom Jones Ford is great really have never heard of such bad bad service from any other ford dealer in AZ. Show less

groovymom

14 de feb. de 2012

Rodeo Ford was the best dealership we have ever dealt with in buying a car. They have exceptional vehicles on this car lot! We will definitely buy from this dealership again! Edson Herrera was just the most humble and pleasant car dealer to work with. Overall this dealership is fantastic!

Omglexii

6 de feb. de 2012

Wow. I must say, I have never had a car buying experience quite like this one. The dealership was great, treated me like a person not just a transaction. I got the car that I needed and wanted thanks to Justin Lyons. To this day, after the sale he still answers my questions. I would confidently recommend any one looking to buy a car to go to rodeo and call Justin. You won't regret it!!!

garystroz

20 de ene. de 2012

Ever since I found them here (moved from Wisconsin) they have taken care of my wife and I with the utmost quality and friendlyness along with keeping us informed on any problems they may detect. They make sure we keep an eye on problems before it can become something major.

jwaz

29 de dic. de 2011

After a disaster at Camelback Ford, I went online and searched for my new car and ended up getting in touch with Rodeo Ford and Justin Lyons. I was treated with genuine respect, I did not feel like they were doing me a favor in buying a car from them and the deal I got was great! Easily the best car buying experience in 20+ years! If you are need of a vehicle, get a hold of Justin!

desert newbie

4 de nov. de 2011

My wife and I were forced into buying a replacement vehicle due to her vehicle being totaled. I say forced because I have had so many bad experiences at other dealerships, that I really despise the process of purchasing a vehicle. To our pleasant surprise, our experience with Rodeo Ford was actually very good. We dealt with Mark Kirkley (sales) and his manager, Shawn (?). Both gentlemen were knowledgeable, friendly and helpful with our purchase.We would highly recommend the good people at Rodeo Ford if you are looking for a dealership that is easy to work with.

fullerfrances45

3 de sep. de 2011

Not only was this whole experience wonderful, I felt I have gotten great service from them since my purchase. I went on a trip to Salt Lake City and had a tire problem, which was fixed at no cost, I recommend this Ford dealer as one of the best I have ever had experience with.

El Presidente

12 de jul. de 2011

I have rated Rodeo Ford so highly because the 1st class treatment I recieved from Justin and David. They truly try to make it fun, no pressure and straight up. From the time I showed up, to the time I left I really enjoyed the whole experience! I got a picture of my new truck and a hand written thank you note a week after I made the purchase. I would recommend them to anyone!

Carlos Subero

7 de jul. de 2011

Went to Rodeo Ford just to browse and maybe trade in our Ford Expedition 2005, and had a great staff work with us from the first day until 3 weeks later approximately, one of the biggest reason besides a good price comparing to what the market offered, and good interest rate, was the treatment given to the family in the whole process, not being pushy and in your face to make a deal, enjoyed our experience, thanks Justin and agaisn as well as the whole staff involved!!! God Bless!

amken

30 de jun. de 2011

The salesman was good in selling the car but that is unfortunately where it ends. I bought a brand new car that Rodeo Ford said they would have to trade with another dealership to get one I wanted as it was not in their stock. Instead of driving away with a new car that day, I waited almost a week. They failed to call to tell me when my car would be ready to come get. A simple phone call would have been fine each day I was promised the car would be ready to pick up. Instead, I had to call to get status updates and find out each day because there were many errors on their part that it was not ready. The salesman told me that he would personally drop off the car at my house - which he did not follow through with. I was not even able to test drive the car I was buying. I test drove a base model (which is not what I was buying). Then, when I came in to sign the final paperwork they told me their salesman made a mistake and double counted one of the the rebates so the car was going to be $500 more. I was shocked by the "extra" five hundred dollars that was a mistake I would have to pay for. Signing the final paperwork took longer than expected (over an hour) because of this error and on top of all this I drove away without a full tank of gas. Our salesman was not there to go over the final inspection of the car with us. Needless to say this whole experience left a bad taste in my mouth for Rodeo Ford. I would not recommend the dealership to anyone.

John Nettles

4 de jun. de 2011

I rated Michael so highly because of the enthusiasm and dedication he put into helping me get into the car I wanted. At no time did I have to wait or follow up with him. Next time Im in the market or know someone who is, I will recommend Michael AT Rodeo Ford.

msandersdenali

13 de may. de 2011

Mike Kemper at Rodeo Ford was great to work with, he had to do a lot of extra work like emailing additional pictures, and a lot of other stuff because we were buying from 6 hrs away and we needed a lot of info before we were willing to drive so far to check out the vehicle. Mike Kemper was professional and very helpful, and he got us into a great truck at way under Blue Book.Tks Mike!I'd recommend him and Rodeo Ford to anyone.- MSanders

BC42

9 de may. de 2011

Mike did a great job helping us find the vehicle that best fit our families needs. He was very knowledgeable and answered all of our questions. He made the car buying experience pleasant unlike some of my other purchases at other dealers. I recommend buying a car from Mike because he is down to earth and good to work with.

Jason3245

22 de abr. de 2011

I have never dealt with a more down to earth and professional salesman in such a long time! I have been buying cars for a while now and have run into many type of salesman but never one that is so nice and treated me with respect and understood my situation like Edson did. He was so helpful that it was refreshing to buy a my new F250. I am glad I dealt with him and would recommend this dealer and Edson to everyone!

TrickDen

19 de abr. de 2011

I bought my first Truck from Rodeo Ford in June of 2010, everyone at the dealership was helpful, attentive and very friendly. Since then I have never once hesitated to call or stop in to the dealership with a question or concern. There service department is also accomidating and fast with there service. Rodeo Fords service department is the only shop that works on my truck.

alainabraddy

19 de abr. de 2011

First, I would like to say that this was the best purchasing experience in 17 years of buying cars. I searched for my truck and found it on RodeoFordAZ.com website, called in and spoke to Justin. He basically worked out the numbers on my truck over the phone and when I arrived at Rodeo Ford, what we discussed on the phone is what was on paper. Justin kept his word. It took about 30 minutes or so to get all of the paperwork finished, and after that it was another 30 minutes to get trained up on all of the technology that came with the truck. Sam helped with this and now I know it like the back of my hand. Sean, who did my financing paperwork, put together a warranty plan that made sense to me and was more informative than pushy. Marty and Justin did an excellent job following up with me to make sure that every question that I had was answered. I have referred my Aunt and a co-worker to Justin and he has treated them with the same respect that he gave me. Justin even sent me a hand written "Thank You" card, thats class. AB

poolboy1

18 de abr. de 2011

We went just for a test drive and drove away with a slightly owned (8K) Fusion Hybrid! We were impressed with Justin Lyons and his up front deal with us. We found exactly the car we were looking for and felt like we were treated fairly. The deal took a bit long paperwork wise but got done that day. We have felt supported in questions we've asked and had responses quickly from all aspects of the dealership.

ddro66

18 de abr. de 2011

I was looking for a vehicle but wanted to stay within a certain budget,When I went to Rodeo Ford< I was greeted by Mr. Justin Lyons, I was treated very well and Mr. Justin Lyons provided me with excellent customer service, I left the dealership very happy with my new vehicle and Mr. Lyons was able to make my car payment right where my budget was.I was soooo very happy I mentioned my experience with Rodeo Ford and recommended she speak with Justin Lyons, She also walked away with a brand new 2011 vehicle.

Noalarm

8 de abr. de 2011

All I can say is only buy your car during banking hours-never on the weekend nor at night. Bought a new car-saleman it's yours at 14% interest. Got your payments close to what I wanted. Here sign this survey. Oh yeah going to give you all 5 fives because you told me it was mine. Should have listened to my girlfriend. She said the car is not yours until the bank says so. She even asked the salesman "Is the car his?", "Yes it's his!", "Did the bank say it was his?", "Yes it's his!". Signed the paperwork-sign here don't read but sign. Shame on me for not reading. This was Saturday. Numberous calls and four trips back for this paperwork, needing this and that clarification for the bank. Finally revised contract at 19% keeping payment close to what was agreed. Bank calls me following Thursday, "Hey you didn't know you got the extended warranty", told them I didn't want it. Back at the dealership once again. Reviewed first and final contract. Hey I told you, Hey you signed it. But hey I paid money for alarm that I push a button on the dash! No you have key pad. No I don't. Paying for an alarm system that was not even installed--waited 2 hrs. This whole ordeal sucked time out of my life that I will never get back. Rule 1 read every detail. Rule 2 it is not yours tell the bank tells you. Icing on cake was told saleman is an idiot when I told finance guy salesman told me it was mine on Saturday.

keeshu

26 de mar. de 2011

I want to "THANK" Ruben, Andrew, Edson and Peter for the EXCELLANT service I received on 3/24/11. All of them went over and beyond to help me out. They understood exactly what I wanted and continued forward to help me get it. I was worried about the "trade-in" with negative equity but Peter did a superb job in handling it. Ruben, Andrew and Edson knew my concerns about the exact vehicle I wanted and helped me find that vehicle. I was equally impressed with their concern about my worries of a "high" payment, but Ruben worked out a GREAT DEAL for me. His explanation of this helped me calm my fears and he made alot of sense. It was a GREAT PLEASURE and GREAT EXPERIENCE working with "Rodeo Ford". Everyone who works there are very-friendly and helpful and should be commended! This dealership should get a 5-star and A+ rating.THANKS AGAIN TO ALL OF YOU WHO WORK FOR "RODEO FORD".Theresa & Joe Moya