ljvr

27 de jul. de 2016

I have great respect for my sales person, Jonathon Gould at Ron Norris Buick-GMC. He was my contact person on a lead through my insurance company and walked me over to the Honda part of their dealership to assist me with test driving a used car on that lot. He introduced me to the owner who sat with me and answered questions and chatted while Jonathon gathered information for me and he made the credit application process super smooth. I was never pressured at this dealership but treated very courteously. Nice people making this competitive process easy.

nervous buyer

2 de abr. de 2015

I had a sales person recommended to me and even though he was assigned to their Ford outlet, he came over to the Buick sales office and found the exact car that I wanted. They actually bought it from another dealer and had it ready for me to test drive. They took extra time to link up my iPhone with the car's system and sat with me while I learned all the new things about my car. Gene Hurst was the salesman, Jack Beachamp and Scott Shuler also worked with me. I am 78 and find this kind of service so rare but so wonderful. Yes, I would recommend this dealership.

bwycliffe

8 de jul. de 2012

My Buick Enclave was towed in for repair- being out of town i had 3 small kids with me and was stranded in a strange place after closing time for most businesses including local car rental agencies. Once dropped off by towing at dealer i had no way of getting to my destination which was 64 miles away. The dealer took my car in and provided me transportation for the night. The performed the warranty service and got it checked and repaired first thing the next morning. I got a call from the service manager before mid day. They went out of their way to accomodate my family's needs and provided that small town feel of comfort, friendliness, and utmost regard for my distress and addressed my need to get my vehicle back as soon as possible. Wonderful dealer. They took the time to answer my questions and explain the car issue and repair,and the follow up needed to keep a look out for vehicle performance.