Veronica

4 de abr. de 2016

My experience with Savage Kia was wonderful, they got the exact car I wanted, made the purchasing process very easy, and got my monthly payments in the price range i could afford. Also before I left it was detailed to perfection and the gentleman who sold me the car stayed a bit after hours to show me all the bells and whistles of the car. All in all my purchase at Savage Kia has certainly been a positive one, I will certainly be returning in the future.

jayzan25

19 de mar. de 2016

I would highly recommend Savage Kia to anyone looking to purchase a new in the near future the staff was great very friendly and knowledgeable when it came to the product.

Gingum

17 de mar. de 2016

Great to work with... Listened to my needs and made suggestions based upon that. Went over every detail of the vehicle and made sure nothing was left unanswered. Mike was very easy to talk with and very detailed. Everyone at Savage Kia was friendly and made the car buying process easy, fun, and stress free.

Andy

11 de mar. de 2016

I am in the process of signing the final paperwork on my new car. I had a great experience with the dealership. They worked with me and valued the research I had done. No pressure whatsoever. I would absolutely recommend buying a car from Savage.

Tyrone

8 de feb. de 2016

Very friendly environment and they made everything quick and hassle free. I'd definitely go there for my next car or accessories!

Jennifer E

5 de feb. de 2016

Everyone was extremely helpful, kind, and knowledgeable. Our salesman was present throughout the entire process and I never felt forgotten about. I will only purchase vehicles in the future at this dealership!

Miriam

29 de dic. de 2015

Product Specialist Jim Evans gets an A+ from me. He took his time explaining and answering my questions which made buying my 2nd new car in life very easy. He wasn't pushy to make a sale. Everyone that I dealt with was very friendly.

gdavila

8 de dic. de 2015

We returned to this dealership after having a fantastic experience 5 years ago. we bought 2 cars from here and even referred people to this place. We went back, and the manager, finance manager and salesman we dealt were all gone! They didn't give us a great deal at first, but then once I called a few days later to compare it to another deal that we got at another Savage place, they changed their tone. They gave me more for my car and made the deal happen. I went and picked up my car. 2 days later, I get a phone call from my bank telling me that the manager here called and told our bank to"let us out of it and find a solution between just them" This solution was for $500. Why would I need $500, I am doing all of my financing through my credit union. They called this "cash on delivery". It wasn't a down payment or anything. We never agreed to it, never signed the buyer's order! After my husband went to drop the car off, they wouldn't give him the keys to my old car or the bank check back. it took him about 45 minutes to get what belonged to us. The GM and the manger didn't want to release the items because they wan'ted to try to make the deal work now. It was too late though, they were being shady from the beginning and I didn't want to give them my business.

Elaine Mar

2 de dic. de 2015

it was a very positive experience. our salesman, jim evans, was very professional, knowledgable and throughout the experience there was no" haggling."

Cynthia

4 de oct. de 2015

Kelly was very kind and helpful about my gas rebate. I already had a good car mechanic. He has been my mechanic for decades so I don't want to switch.

Jessica

27 de sep. de 2015

Adam who was my sales guy did an awesome job at helping me get the best deal he had patience and was very kind to me he deserves a ten for what he does thank you very much...

Samirra

14 de sep. de 2015

I liked the patience I received even though I kept changing my mind. The customer service is excellent. My knowledge about cars is very slim, but Savage Kia always goes above and beyond!

Kristine

14 de sep. de 2015

Supported my requests (Jim Evans) while I did not have the ability to be at the dealership in person. I was able to show up, sign the paperwork, and be on my way in 30 minutes. Best experience ever! My son loves his Soul...perfect car for a college student! Lots of room....LOTS!

Kevin

14 de sep. de 2015

Fast and convenient service. Friendly staff, and TV, wifi and good coffee while I waited for service to be performed.

Jamie

12 de sep. de 2015

the waiting area is very comfortable and inviting. Oil changes should be alittle quicker then it takes everytime I'm there. One time in my lifetime of dealing with savage Kia have I really ever been disappointed.

Debra

23 de ago. de 2015

It was all great! Never had a smoother buying experience before. The salesman wasn't pushy, but somehow managed to change my view from buying an "okay I can live with it" model, to the PERFECT and yes maybe a little bit indulgent perfect car - but... I'm worth it! LOVE my CAR!!!!

Jay

18 de ago. de 2015

Everyone was super friendly and helpful. Special recognition to rob and Jim, who helped me remove my cargo rack from my old Kia and install it on my new one.

Michele

15 de ago. de 2015

our experience with mike and jeremy was nothing but fantastic. you could not ask for two nicer people. mike could not have done a better job of informing us about the vehicle and to do everything he could to satisfy us.

Anthony

15 de ago. de 2015

Especially, liked the personal customer service given us by picking up our 2012 Kia Soul for service and returning it to our home.They were on time.Proper work on our 2012 Kia Soul.Informing us of the needs of our 2012 kia Soul.The service reps have excellent communication skills and more importantly, can be reached for questions.

Sarah

11 de ago. de 2015

I was greeted warmly when I arrived and all I had to do was find a seat and wait for my car to be serviced. It was especially nice that the service man took the time to clean out the inside of my car..made me feel like the day I first took it home.

Kara

8 de ago. de 2015

Salesman James was not at all pushy but was fully attentive and responsive. I will definitely refer people to Kia and specifically James. I shopped many dealers and made Savage Kia my home!

Jennifer

6 de ago. de 2015

I came in with no appointment to have my tire checked. The staff took care of me and fixed my tire in a quick amount of time. Super job!

Dana

30 de jul. de 2015

Everyone was friendly and told me details of what I needed done before they did the work. I always get nervous with inspections, but everything was just fine!

Daniel

26 de jul. de 2015

Our sales person Steve!!!! He was the best he really took the time to make sure we were happy with our choice....

Pietro

24 de jul. de 2015

The knowledgable staff got me in and out. The real service of a dealership compared to the other quick lube places really shines through at Savage Kia. The coffee was excellent and the popcorn was hot!!! Kelly and AJ made me feel safe about my car being in their hands. I also priced some rain guards and Suzane was very helpful and informative

Hope

14 de jul. de 2015

Comfortable waiting area, friendly service. It is always easy to schedule service and during the school year I take advantage of the shuttle service.

Cheryl

5 de jul. de 2015

Very courteous and professional staff. Leasing process easy as pie. Took time to explain all the features about the car.

Darren

30 de jun. de 2015

in and out quickly. they suggested 45k service, told me it would be another 40 minutes and it wasn't even that long.love your wireless network, allows me to do work while waiting for car. service was reasonably priced

Mary

26 de jun. de 2015

Friendly people and quick service. Comfortable waiting area. Personnel always keep you updated on status of vehicle and go over any unexpected findings.

Irene

24 de jun. de 2015

I needed a new tire and they were able to get me one and put it on in the same day. Their service is wonderful. They really try hard to accommodate you.

Christopher

18 de jun. de 2015

It was very easy, hassle free and stress free experience. ... Jim Evans was great to work with and explained everything to me and then touched base with me again to see if I had any other questions. I love the car and so do alot of others.

Letitia

16 de jun. de 2015

the woman at the counter was very help ful. i had some questions and she was able and very willing to help me.

Juanita

2 de jun. de 2015

Salesman Mike was very eager to get products that woyld benefit me the customer and to a price I can manage.

Antoinette

19 de may. de 2015

Steve always takes good care of our family and friends when buying a car. the team at Savage Kia is friendly, professional and works to make your car buying and maintenance a breeze

Nicolina

9 de may. de 2015

Everything! From the moment i stepped on your lot. He and his staff did an awesome job Working with me to get the car i wanted. I would definitely refer others to your business.

Cristina

1 de may. de 2015

I liked how the employees are very attentive to their customers and do anything they can to make the customer happy.

Jose

1 de may. de 2015

The attention and all the help that i got from the lady that somd me the kia soul. She was great she explained every detail.

Krista

28 de abr. de 2015

I liked everything but the thing that stood out the most was that the staff remembered my husband and I from our first visit two years ago. They remembered the basics of what we traded in and what we bought.

Karen

15 de abr. de 2015

THE STAFF AND SERVICE WAS EXCELLANT, WAIT TIME IS PLEASANT OFFERING LITE REFRESHMENTS AND A TV EWITH A REMOTE IN A QUIET ATMOSPHERE

Dean

6 de abr. de 2015

Quick and fair negotiation on the purchase of my new Sorento. Sales manager also threw in a couple extras! Great product for the price.

Todd

1 de abr. de 2015

I was searching online for a vehicle and I had inquired about a Kia vehicle. Shortly after I recieved an email from Stephanie at Savage Kia who was extremely helpful and knowledgeable. After answering any questions I had Stephanie introduced my fiancee and I to Mr Freeman who was very professional and knowledgeable as well. Mr Freeman found exactly the vehicle we were looking for and we made our purchase. We would also like to add that our experience with the finance manager Mark was just as professional and helpful. We couldn't be more pleased with our experience with Savage Kia and the staff you have there. Just an outstanding place of business with excellent customer service from the internet associate to the sales associate and the manager. I have purchased new vehicles in the past and this was by far the best experience I've had doing so. Thank you for the experience we look forward to doing more business with you.

Carolyn

1 de abr. de 2015

My sales rep, Marguerite, was very knowledgeable, explained everything in detail and answered all my questions. I felt comfortable, relaxed and never felt pressured. She followed up after I purchased my car to see how I was enjoying my new car and if I had any questions. She also gave me her cell number so that I can contact her at anytime should I have any further questions. Thank you Marguerite.

Kirsten

29 de mar. de 2015

Always courteous service from employees, convenient weekend hours, decent waiting room with comfortable chairs, snacks, and tv, plus convenient, online appointment scheduling.

Kathy

29 de mar. de 2015

Neat and clean "waiting" area while I waiting for service to finish with my car. Comfy chairs and a coffee and popcorn bar to keep you satisfied while your car is being taken care of is great. Friendly and compitant upon check in and discharge.

Jack

22 de mar. de 2015

I was able to make an appointment at a time that was convenient for me, and then the service was very quick and easy.

Jon

20 de mar. de 2015

customer service went in for an oil change they checked the tires and all the fluids and topped everything off.

Barbara

20 de mar. de 2015

I always get the extra help I need. This time it was synching my new phone with the wifi. Also, my original salesman always makes a point to say hello when I come in. That is important and why I cont to go there for service.

Anthony

18 de mar. de 2015

Kelly Kochan is a most excellent Rep in the Service Department. Great place to buy and sell a car. Service and Parts Departments are also outstanding.

Barry

16 de mar. de 2015

Our salesman was so accommodating to our special circumstance. He made us feel so comfortable during the entire process. I would send anybody looking to buy a car to him. He is so knowledgable and trustworthy.

Cynthia

12 de mar. de 2015

The service girls Kelly and Michelle are very helpful and very professional. They are very efficient and helpful. Great group of girls here at Savage Kia in Reading Pennsylvania

Irene

9 de mar. de 2015

Friendly sales and service employees. Very nice facility. Like the location and promptness of service associates. Treat you in a friendly manner.

Russell

7 de mar. de 2015

Work completed on time and correct. Picked up and dropped my car off at work. I will definitely use this car dealer for any future service work.

Juan

7 de mar. de 2015

The people that work there are very friendly and helpful. I'm glad that they provide a good relationship between the dealer and customer.

Rosalie

7 de mar. de 2015

The service was very knowledgeable and explained our problem so we understood. We were given an excellent loaner car to use till our vehicle was repaired. Our vehicle is operating as it should now. We were treated courteously by everybody we came into contact with at the dealership.

Russ

1 de ago. de 2014

I was looking for a Miata and they had one on the lot. It turned it wasn't what I was looking for but the sales staff was very nice to me and would go there again.

KIAfan

22 de ene. de 2014

KIA has great vehicles at great pricing, a real value. This made it so easy to make such a big purchase. Our sales agent, Mike Kunder, was knowledgeable and patient and he and the GM tracked down the vehicle I wanted and were completely accommodating to my schedule. I would certainly recommend anyone working through this dealer ship whether they are in the market for a new KIA, or even a used car. We bought both a new and a used car from them. Both experiences were great.

kiaowner

20 de ene. de 2014

I have nothing but good things to say about Savage Kia. I have gotten my last 3 cars from them and will continue to do so. My salesperson, Mike Kunder, was knowledgeable, friendly and went above and beyond to make sure I was not only happy with the car but the financing as well. I have recommended Savage Kia to several friends and they have had the same experiences I have. Top notch dealership and staff.

schroed3r

11 de jul. de 2013

This is my second car I bought from this dealership. My first car from here was a 2011 Kia Soul. I got an awesome deal on this one. Traded it in for a 2011 Kia Optima Hybrid. Got tired of the hybrid and traded that in for a 2013 Kia Optima EX with premium package. They got me an incredible deal on an incredible car. I told the GM what I wanted for payments and he got me right where I wanted to be. He even went to bat for me at Kia financing to get me a great interest rate and all the available discounts. He gave me a great price on my trade in to get my payments where I wanted it to be. A smart car buyer shops around, a genius car buyer knows where to come back to. Savage Kia has earned a lifetime customer.

lmperry4

15 de mar. de 2013

Thank You for going over and above any car dealership. I love my Kia Optima, and must say its one of the best cars I have owned over the years. This was a great choice for class, comfort, and gas mileage. Thank you ! Joey for all your help, it was a great decision for me and your honesty in helping me make a car decision is greatly appreciated.

Granny P.

8 de mar. de 2013

I went to look and couldn't resist buying a 2013 Sportage EX. Everyone that I met at the dealership was wonderful. My salesman was patient and actually listened to what I was looking for and didn't try and sell me something bigger or better. I was very impressed with the ease of filling out paperwork to getting to take my car home the same night. I would definitely recommend this dealership to my family and friends as well as anyone who is looking for a Kia product.

Dave'swife

21 de jul. de 2012

Our first look at Kia's was at Outten Motors. That experiences was the worst I ever had.We where excited about the KIA Soul, and what the salesman spoke about to us a day earlier. When we sat down and spoke to him about the or deal the stories change dermatological story. Luckily our friend with us told us about your dealership from the the moment we entered the the parking lot our experience change dermatological everyone we spoke to was so helpful and really knew their business actually the price of the car wasn't much different then the one at Outten dealer ship but the feel of the people we spoke to made us feel right at home. In the future I'll have no problem recommend your dealership.

jeffchaiko

19 de jun. de 2012

Kelly was very friendly and immediately notified me they were a little behind schedule. I was only there for an oil change, and was in no hurry, so I said that would be okay. I then had a friendly chat with the Sales Manager who sold me the vehicle, and he said he would get the work done ASAP, which he did. I thanked Kelly and was on my way.

mommyofcj

14 de jun. de 2012

Kelly is very friendly and helpful. She always makes sure a phone call is made prior to any work being performed. Kelly also gets me a car to use for the day, without any problems or hassles. Appointments are easy to obtain and always kept. I enjoy working with Kelly at Savage Kia for all my routine maintenance needs.

wlasky

12 de jun. de 2012

Whenever i forget a coupon, she always has one available for me. She is friendly and tries to make my service experience a positive one.

yeahbuddy2190

12 de jun. de 2012

I have been to Savage Kia on several occasions. The service there is excellent, i was having trouble finding a trustworthy shop. I felt as though everywhere i took it was taking every cent I had, until now. The customer service there is exceptional, kelly Cooper was a great help, she answered all my questions and kept me up to date with the process of my car. I would also like to thatnk the guys behind the scenes such as the mechanics, my car is not the best on the streets but every time I take it in it works better than the last. I will not be taking my car anywhere other than Savage Kia and i recomend others to do so quite often, the prices were easy on my pockets and the whole experience was easy on my mind. Thank You all those involved -sincerely, Loyal Customer

valoriam

12 de jun. de 2012

I have had my Kia Forte for almost 3 years. Every time I need service I have had a very pleasant experience. Kelly Cooper is always super friendly and easy to work with. We chat like we have been friends for years. I've recommended Savage Kia to family members and friends who have since bought cars from them. They do a great job!!

AngelaWill

11 de jun. de 2012

I have had my Kia Sedona Van since 2006. Savage Kia have been servicing our van since they were in Sinking Springs. I was unsure with the move to Reading how our service was going to be but Kelly Cooper makes our visits easy. If we need a loaner she always makes sure we get a spacious one that we can put my sons wheelchair in. I definitely look forward to getting my own vehicle through Savage Kia.

Bitie

11 de jun. de 2012

I have had my car with the dealer several times,for it seems the same problem. KellyCooper has always been very helpful. A few times I was very irate due to the problem and she always used her spunkiness to derail a bad situation. I thought she was the service manager, due to the fact she always took the heat. She is a very competent individual and her attention to customer service is highly commendable. The dealership is very fortunate to have such a highly motivated and dedicated employee.

mrrtaz

8 de jun. de 2012

Kelly works the service desk and is always very pleasent and helpful.we bought our kia soul ln 2011 and have always had it serviced it there. Kelly is always prompt with call backs and always has a smile. Thanks kelly and keep up the good work!

JonGin11

8 de jun. de 2012

I have a one year old Kia Sorrento. I have always dealt with Kelly Cooper when I bring it back for regular maintenance. She is always so pleasant and helpful. I always remember her name. She is the perfect person to have as a first contact to the service department. A real asset to Savage Kia!

alsgirl0403

8 de jun. de 2012

We have been Savage customers for approximately 8 years. Kelly Cooper, at the Service desk, has always been very helpful, courteous, and friendly whenever we have been out for service. The quality of work from the service department has always been exceptional. Kelly has been helpful in keeping us informed as to what warrenty work is necessary to maintain our warrenty, and in getting payment from the warrenty company, since we had purchased the extended warrenty when we got our new car. The prices for any work we were responsible for has not been exorbitant. I would recommend this dealership to any of my friends. Olwen Roeder

anthonyre

7 de jun. de 2012

Kelly Cooper provided us with great personal service and detail to our service visit. Had someone drop us off for Breakfast, while they worked on our 2012 Kia Soul. Showing us pictures of Kia products on her computer. Offering us the opportunity for future services. Overall, a great customer service experience. We are well pleased with our hood deflector. Great Job.

Cbg5454

7 de jun. de 2012

I have been a savage customer for the last 15 yrs and it is always a pleasure working with them. They get you in and out quickly and always give you reliable service. Kelly is great at the front desk. Very helpful and informative. I would recommend Savage to anyone ...

itcompany

5 de jun. de 2012

Kelly is freaking awesome. Dennis, not so friendly a person. Before my Kia I had a Mercedes and their service department treated me like gold. I spent alot of money to get treated that way. At Savage Kia, Kelly makes me feel the same way that i did if not better than the Mercedes dealership. If you want good service see Kelly......but if DEnnis answers the phone, ask for Kelly!

Rentell

4 de jun. de 2012

After buying my Kia Optima 2 years ago i have felt like the people at the Savage Kia have never forgoten about me. When I went in to by my wife a new car they took care me and my wife like valued customers. I work odd hours but Kelly Cooper does her best to fit my car work in to work scedual. Thank you Savage Kia

Hector us

3 de jun. de 2012

I just recently purchased my 2012 kia optima from Aimee Jones THE BEST sales person friendly and she dont try she do and find the car,price and better offer they looking for so if everybody want to buy car that its the lady.Thank again for you attention and I will recomend to the others and GOD BLESS.

pdoc01

31 de ene. de 2012

I got a great deal on a Sorrento lease in January 2011.I returned to Savage when my wife needed to upgrade her car in April 2011.In both cases Joe Beach was very helpful and informative.

rjhatt

31 de ene. de 2012

I bought a 2008 Kia Sportage and was well pleased not with the salesman also the service dept. I would highly recommend them to anyone. The salesman was very knowledgable about the vehicle and worked out a great deal. Very satisfied.2

kristy19711

3 de ene. de 2012

We recently purchased a Kia Sportage a few months ago and are very happy with it, we were torn between 2 other models but Aimee #3 helped me make the final decision and im glad she did... Aimee #3 was very helpful in every aspect, Aimee #3 was pleasant and friendly and had a great sense of humor something that most sales people lack....any questions i have or any help i need Aimee #3 is there ... So in all honesty we could have went to Outten Kia but Aimee #3 made us choose Savage Kia just because of her friendly nature and actually showing she cares and isnt out just for the sale......I have recommended savage kia and Aimee #3 to friends and family and will continue to do so.. Thanks Aimee#3

365751162

21 de dic. de 2011

adam was very helpful in no time we knew the bottom price in less than two hours we were out the door with new car no problems at all i wish all new car buying would be this easy thank you very much

samirraaziz

17 de sep. de 2011

Had my oil changed and an inspection. appointment when I needed it. They gave me a ride to and from work. I will difinitely go back for service.

berlyj968

3 de ago. de 2011

Buyer beware, boast of one owner used car...needless to say the one owner was a fleet service. With in six months of owning the car needed, new tires, brakes and struts. Be careful what you buy off them! They are not about selling quality cars here obviously and dont believe in fixing problems before putting it back out on the lot.

Ken Schaus

17 de jun. de 2011

Accommodated on short notice. Applied my coupons, recommended a nearby restaurant and drove me there while my car was being serviced. Also explained the 20 point inspection.

1Monica

16 de jun. de 2011

My 2010 Kia Sportage needed an oil chage. So I made an appointment. They took my car right away. I told Amy I was going to run some errands while the car was being serviced . She said she would call when it was done or if it needed any thing . She did and it did need a little something . Long shory short one hour later it was done. I went to pick it up , Amy greeted me with a smile and presented me with the bill. Wow that was a lot of service for such a small bill. I love my Savage Kia Dealer .Always fast , always curtious, and they always make me feel like they really care. Thanks Monica

rileyjayjay

26 de abr. de 2011

Was working on a deal for a demo Optima which did not work out and Joey was able to work a deal on a new Optima that came in a week later.Took delivery about a month ago - happy with the deal, sales people and car.

dwojton

3 de ene. de 2011

Sales staff was helpful in dealing with some issues. Manager Maturi is a prick and will not hesitate to screw you. The members of the sales team are knowledgable and helpful. Just make sure you do your research because the manager has zero integrity and will try to give you a bad deal.

JaronRH

4 de mar. de 2010

The sales went well - good price, good people to work with, but it's the service department that you need to look out for! Just before our warranty expired, the engine light came on with a P420 code (Catalytic Converter Inefficiency). We called it in and my wife took it in to be worked on. Instead of fixing the problem, they reset the light and sent her away! As a result, we are now stuck needing a new CC and O2 sensors - among other things - because they did not properly service it JUST to save on their warranty! We have a pending BBB case now as a result. I would NOT recommend them to anyone because of this!?

08Rio5InPa

7 de oct. de 2008

About 2 weeks after purchasing a 2008 Kia Rio5 SX, my rear passenger side seatback became unglued. It was the fabric coming unglued from the seatback foam. After waiting 2 weeks for them to get a replacement seatback in I get a call that the car is done, so I go pick it up.When I get there, Im told the car is done and they (glenn) hand me the keys. I get in the car and look over my shoulder at the new seatback and I couldnt believe it. It was the wrong color and texture. I have a rio5 sxwith sx sport cloth interior, which is red and black. The seatback that the service department installed in my car under warranty is white and black, and the headrest is a completely diffent fabric than the rest of the car. So basically I have been driving a new car with a mismatched interior for quite some time now.This was 9/22/08.After showing Glenn Keehn this he said that they would re order the CORRECT seatback this time and it should be in in about a week.Two weeks pass by and I call Savage Kia to see if my parts have arrived.I was told no by Glenn , and asked him if he could check the status of the order.Today (10/07/08) I get a voicemail from Glenn stating that he doesnt know how long it will take to get the seatback in. There arent any in the United States and it has to be imported from Korea. So I asked if he could take one off another car on the lot and them replace it when the one from korea finally came in and he said "no, we dont have another car here with that interior."I asked what about from another Kia dealer and he said "we dont do that",they cant sell a car with a missing seatback". So I asked him to expidite the shipping or possibly overnite it. He said ,he cant do that and theyre doing everything they can. So thats the reason for the awful review on Savage Kia. They are more concerned with future customers that current customers.Joey Maturi gets a negative review for lowballing me on the price of my trade in. Stating one price with a handshake one day and lowballing me for $400 the next day when papers were drawn up.