Cargal12345

28 de oct. de 2016

Shawnee Mission Kia is the best place to buy a new or used car and Matt Schmidt were amazing and helpful the entire process. I would recommend them to everyone.

William B LIVINGSTON

22 de oct. de 2016

Shawnee Mission Kia was our first choice for a vehicle and my wife and I both know why....Matt Schmidt and the Finance Team got it done!!!! If you're looking for a New or even used Vehicle, let Shawnee Mission Kia be the *Spot*!!!!

Nancy brooks

21 de oct. de 2016

Very nice salesman very helpful was willing to work with me and get me into a car

21bwins

21 de oct. de 2016

I was upside down on the car I traded in and they did everything they could to help me be not so upside down on it and ended up going home in a brand new 2016 kia rio! I love it. Very thankful for all of their help and support to get me in my new car. I'd recommend them 100%. Great people and love the car! Can't wait to upgrade it (:

Just De

14 de oct. de 2016

I worked with Earl Stephens last week and bought a 2017 Kia Sportage. Earl was very friendly and genuine to deal with. He made the process very smooth and relaxed. I would highly recommend going to Shawnee Mission Kia if you're interested in buying a new Kia.

IBARAKI7

12 de oct. de 2016

Vegas was my salesmen and he was amazing in helping me find the perfect car! He answered any questions or concerns I had, and was very professional. He is very nice and made this experience a great one! Ask for Vegas if you want a salesman who truly cares! :-)

Gilmore

7 de oct. de 2016

My daughter and i bought a car from them a few months ago. The sales guy Jose sold us a car that we wanted and told us a price. After the paperwork was done we noticed things didnt add up. They sold us another car. To make everything right they offered 2 years free oil changes and fuel every time we brought the car back. Well needless to say they lied about it all and they even know the sales guy has done this before but yet does nothing about it. They allow the sales guys to lie to customers just to get the sale. My daughter is in college and couldnt afford the extra 2000 but she did it because of the other perks gained just to watch them lie. Then to top it off they claim the car was certified but after we left the first day we picked it up the car was shaking to the point it felt like we had 4 flat tires. Took it to the shop and it had several problems and they had to go back and fix everything. They put my daughter and others in danger just to make a sale. That is so sad. Never will we ever think about buying from them. They are frauds and LIERS.

Abbieg

7 de oct. de 2016

I worked with Goni Lamthi at Shawnee Mission Kia! He was such a joy to work with! He's very fast & friendly! I have bought 2 cars from him & I've been very Satisfied with both! I would recommend Shawnee mission kia & goni lamthi to anyone I know!! Thank you so much Goni!

Brandon Forbes

6 de oct. de 2016

I want to thank my sales representative Vegas for his outstanding service and professional approach. No pressure what so ever, showed me all my options and was straight forward the whole time! Highly recommend this dealership to anyone looking for a vehicle. I love my 2016 Kia Optima EX!!!

Myshia Robertson

2 de oct. de 2016

Matt was awesome. He found me the perfect car. I was very pleased with how fast he worked on everything. I would recommend him everyone I know.

Jacquelyn Johnson

25 de sep. de 2016

Matt was the best he knew what I wanted and didn't want and found me the perfect car never have I bought a new car and it been so painless. Thanks Matt and Justin for the best car buying experience ever, I would highly recommend this dealership and MATT he's the best.

Ty2015

7 de sep. de 2016

We had a great salesman named Kenny . He helped us find and get our Kia . He was very friendly. Lots of help to us.thank again!!!

Loanna & Allen Halcomb

6 de sep. de 2016

We were very satified with our experience at Shawnee Mission Kia.

Denise Cordell

1 de sep. de 2016

From the second Josh held the door open for me I could tell it was going to be a great experience. He listened to what I wanted and what I DID NOT want . He was not there to put me into a car I did not love. I appreciate the honest experience I had from the everyone I was put in touch with at Shawnee Mission KIA.

John & Martha C.

24 de ago. de 2016

It's been 15 years since we were in the market for a car and a large part of that is due to the intimidating market place. We stopped in at Shawness Mission KIA by pure impulse, not expecting to find anything on our first stop much less buy. We were very cordially greeted by Ron Johnson. After a brief discussion of our needs and budget Ron directed us immediately to the car we purchased. Although a used car we received top notich care and consideration every step of the way to include unlimited access to Ron by phone. Upon pick up of our 2013 Sportage we were delighted to see that no detail was missed in it's preparation - right down to new wiper blades and a full tank of gas! I wouldn't hesitate to recommend Shawnee Mission KIA to anyone in the market for a new or used vehilce. Our thanks to Ron Johnson and the crew at Shawnee Mission Kia for a wonderful experience and the perfect care for our needs and budget!

Stefanie S

16 de ago. de 2016

I went in to purchase a used car this past Sunday and had a awful experience. I fell in love with a Kia Soul in brown which is what I was not expecting at all. . I did love this car, however, there was a crack in the windshield (I don't know how it made it on the lot in the first place without being fixed) and dents and scratches all over it. We asked to lower the price due to the damage and was told no. That's not even the reason I am upset. Now I don't have very good credit and I had a co-signer but we were in the dealership from noon to 3:45 and walked out being told "we will call you tomorrow morning when we talk to a rep at the bank" Long story short I did not receive a call In the morning so I touched base with my sales rep and he said he would keep me updated. My boyfriend also called around noon and they said they would call me back in a about an hour. I waited all day for them to call me and but give me an update but they never did.. I have decided to take my business elsewhere because no one could give me an answer if I was approved or not and they couldn't even bother to call to let me know what was going on. I felt like I was left in the dark.

ZDH

12 de ago. de 2016

I purchased a 2016 Kia Sorento and I experienced the best customer service from sales representative Gazi Boshnjaku. He was very patient, polite, loyal, and honest about the whole deal. I appreciate Gazi B. helping me out in my time of need and helping me get exactly what I wanted. Most dealers try to talk you into getting a vehicle that you don't want, but Gazi was able to get me exactly what I wanted and worked hard to complete this process. I appreciate my whole experience and I am enjoying my new Sorento! Thank you Gazi for being awesome and all of your hard work!

Allen Halcomb

8 de ago. de 2016

Tony was great, my wife and I went in on a Sunday to purchase a new vehicle. Tony is knowledgeable, professional and clear on helping choosing the vehicle.

M

4 de ago. de 2016

Kenzel and Frankie really listened when I explained the car and price I needed. Kenzel kept me posted and when it came in I bought it at at a fair price. That's how it be.

CarHunter

1 de ago. de 2016

I was looking for a pre-owned car with very low mileage and nailed it with Peaches Prilliman! From the test drive through the quick negotiation, we had a smooth experience with Shawnee Mission Kia. They do a good job of communicating car offerings online; we identified exactly what we wanted before we got there. And Peaches was great entertainment while we waited!

Alyssa

30 de jul. de 2016

I recently purchased my 2014 Forte at the end of my lease. I really like my car & I greatly appreciate the exceptional customer service guaranteed at Shawnee Mission Kia!!! Buying a car can be a stressful & tedious endeavor, but it was actually enjoyable with Frankie! Similar to my leasing experience with Frankie, he made buying my leased car a timely, effortless & dare I say, fun process! Frankie is wonderful... he is knowledgeable, honest, hard working & extremely focused with a delightful charm, kind heart & a good sense of humor! Frankie guaranteed an absolutely fabulous buying experience! My experiences with Jimmy in the Service Center have been equally as positive! Jimmy always goes above & beyond to provide outstanding service with a smile! He is friendly, thorough, honest, hardworking, reliable, caring & a lot of fun! I look forward to seeing him at the Service Center because I know it will be a wonderful experience! Finally, a big thanks to Frankie & Jimmy for being so awesome & being a pleasure with whom to do business, as well as Shawnee Miision Kia for hiring & retaining them for the long-term... it's genuine people like Frankie & Jimmy who keep customers coming back again & again! That's why I continue to recommend Shawnee Mission Kia to family & friends!!!

CMBos

7 de jul. de 2016

Just purchased a new 2016 Soul from Earl Stephens at Shawnee Mission Kia...first let me say I hate dealing with car dealers and salespeople, but Earl changed that in a hurry. We drove 3 hours from Springfield to be treated right and fair...what a pleasure to work with Earl and all the staff at Shawnee Mission Kia. No pressure, they let me drive the transaction and provided me exactly what I asked for at the price I required. Excellent trade value on my trade in and they could not have been nicer...hands down the best experience I have ever had buying a new car. I highly recommend Earl Stephens to anyone, so much so I am driving the 6 hours round trip again on Saturday to take my parents up to deal with Earl for a second time and getting them set up with a new car as well...Way to go Earl and SM Kia, you have a customer for life in me!

Kelly Tomczuk

5 de jul. de 2016

Bad experience with the financing part - the actual salesperson was fine - the finance person Mr. Miller was rude - we ended up being late to pay our taxes because the title was late - when we called to ask when it would be there he called back the next day saying he never got our call and was initiating the process. He was short with us and didn't really go out of his way to help us get the process finished. I called to talk with the manager - Thompson I believe his name was who never called back - will not be buying from them again, nor will my three car aged buying children.

Kh17

28 de jun. de 2016

They were very excellent!!!!! First time buyer and earl did not let me leave without a car. So blessed and happy. I'm glad I didn't go anywhere else

BigAl13

17 de jun. de 2016

I want to start out by saying we drove from 2hrs away with a two year old. I called before hand and talked with Kenzel. He made that drive worth it. He really worked hard to get us a vehicle that fit our criteria. My wife can be a tough negotiator. Kenzel and his manager took her beating like champs, and in the end we ended up with a good deal. They was professional and was able to hold their composure without breaking a sweat.I say good deal because your never going to get a great deal at any dealership especially if your financing. This applies to all dealerships. They sale vehicles at market value. They are in the business to make money, your wanting to save money. You want a vehicle, they have vehicles. Salesmen want to make a good commission, you just want to save as much as possible and get the best deal you can. You see the conflict here? The best you can hope for in the end is a fair to good deal on a vehicle that fits you with little emotional and physical trauma in my opinion lol.That is exactly what Kenzel did, he made a often grueling, negative experience into a good one. He catered to our needs, was prompt with phone and text communications. Kenzel and the staff at Shawnee Mission Kia really went the extra mile to make the total experience enjoyable. If you walk in with realistic expectations and some patience you will walk out of this dealership with a good deal, especially if you get Kenzel.

Karina Addari

16 de jun. de 2016

We have visited few dealers before we ended up at Earl Stephens desk at Shawnee Mission KIA. It was already 6:00pm, and we were not sure we were going to be able to find a car for our daughter. Earl took the time to work with us, discuss all the alternatives, really understood what we were looking for and how we needed to stay within the budgeted number for her car. We ended up closing the deal late that night and Earl waited for us to complete all the paperwork. His patience and service attitude is an asset for any organization. We were really pleased with his service and the overall experience with KIA.

Sherri M.

15 de jun. de 2016

From the moment my family and I stepped on the lot I knew we were in the right place. I saw my dream car and just knew I wanted it. I was a little nervous about the car buying process although I had been through it before at another lot, this lot was a lot different. The sales man, Antonio was wonderful. He was honest and worked very hard at getting me the car of my dreams. He took very good care of me and my family and I would definitely recommend him to anyone. I am so glad I made the choice of visiting the lot that day and got the KIA SOUL! Thank you Antonio!

Mike Forbes

13 de jun. de 2016

They do a good job. Michael takes good care of you.They keep you informed on how things are going. They were running a little behind but they got us out in good time.

Andrea Saxion

1 de jun. de 2016

Ron Johnson was our Salesperson. He helped us find exactly what we were looking for in the price range we could afford without the typical pressure from sales people. He identified the things we really wanted and directed us to look at different vehicles that had the things we were looking for. He helped us get a great trade-in price as well. We will send everyone looking for a Kia to Ron.

Marci

31 de may. de 2016

My attorney referred me to Shawnee Missing Kia so I decided to give them a try. I spoke with Kenzel on the phone and set an appointment. He was very professional and friendly. I was promptly greeted when I arrived. Kenzel was busy so Chad immediately helped me. He was very helpful and patient. He answered all of my questions and concerns. The application and approval process went very fast. I recommend Shawnee Mission Kia to anyone. They really work with you!

KIA OWNER

18 de may. de 2016

I am always treated with respect. I do not wait very long. They always do a great job!!! I will always bring my Kia to Shawnee Mission Kia.

Happy customer

15 de may. de 2016

I would absolutely recommend Robert & the dealership to both friends & family.

Gary

1 de may. de 2016

Tony our sales representative was very helpful and we weren't treated just like another number. He really worked hard to give us what we wanted.

Jparrish2

28 de abr. de 2016

I cant even put into words the horrible experience I have had over the last 6 months dealing with Shawnee Mission Kia. Over charged by thousands, Lost my title, Lost my old cars tags, under valued my old car, Couldn't figure out how not to charge me sales tax even with a trade in, new certified pre owned vehicle has never been certified and gone through the inspection. My sales person is no longer with the company and when I decided that this was not the deal for me they said too late your car is being purchased from one of the guys on our lot. So did you give me a crappy trade in value and over charge me so he could get a deal? I called Kia customer care and so far no one from the dealership even cared to call me back. Stay away from these guys they will take your money and Run. I went from a paid off 2011 Camaro to being upside down in my 2013 KIA that has more miles on it than my Camaro.

imfrmwi

26 de abr. de 2016

I needed an oil change and when I inquired with Michael about how long and how much as oil change will take and he replied about an hour. I agreed. TWO hours later my car was finally finished. Upon swiping my credit card we discovered that the credit card terminal was not accepting my card. Normally when a card is declined it is because there is not any money in the account, which is an embarrassing situation in itself, but that was not the case. However, the service staff lacked any sort of professionalism and every customer in or around the service area knew my card was declined. Next, after I got a hold of my bank, the customer service rep was trying to explain to Michael that my card was in good standing, he tried to re-boot the credit card terminal with no luck.I asked Michael where the nearest ATM machine was and I told him that I would run up there and bring back cash to pay for the oil change. He called over a porter to escort me to the ATM machine like I am some idiot criminal looking for a free oil change and not come back with money. Needless to say, they let customers drive off the lot with $50,000 cars all the time for test drives. That to me was so degrading and so belittling to me. Really? Is this how you treat your customers? So here I am having to be driven by a porter to an ATM machine to pull out money. Yes using the same card I got your money so that I could get my car back and prevent you from calling the police to track me down. The other problem is that I was not able to go to the bank of my choice thus having to pay an additional ATM use fee, which, by the way, I NEVER DO. Making this oil change a lot more expensive.So lets recap todays events:1)about an hour turned into 2 and a half hours2)Everyone in the service area knew my card declined3)Had to be escorted to an ATM machine4)Had to pay an ATM fee of 5 dollarsTheir service department caused me a great disservice.

Sam

26 de abr. de 2016

Silas was incredibly helpful to my parents and I as we shopped for a used car to replace my older Pontiac. He was very courteous and knowledgeable about the make, models, and features that I was interested in pursuing. He was also very friendly to us throughout the whole process and gave us a fair price. The second we drove onto the lot, he was there to introduce himself and ask what I was looking for. Overall, he was friendly, knowledgeable, and he made this process run as smoothly as possible. Now I'm driving a 2013 Hyundai Sonata and couldn't be happier. I highly recommend this dealership and Silas in particular to anyone that is in the market for a new car.

AJ

26 de abr. de 2016

I am a first time buyer and had an amazing experience. Silas was very helpful and made sure I was comfortable with ALL information before moving ahead. He was energetic, knowledgeable, kind, and reassuring. I highly recommend Shawnee Mission Kia to anyone looking for a new vehicle, and I also recommend having Silas help you find the car you're looking for!

A Ngo

19 de abr. de 2016

Kenzel went above and beyond and made it a great experience!

Bodde23

15 de abr. de 2016

Totally the best guy there ! He's easy going funny and a great sales rep! He got me the better deal to help suit me and my car payment budget!! Definitely a must go see if you want to get yourself a Kia!!!!!

Susan

14 de abr. de 2016

Very good decided to do a lease vehicle. Everything was was explained very good and my questions were all answered to my satisfaction.

Lois

11 de abr. de 2016

Sales representative seemed low key and comfortable with me and as always I got the car I came in for and more!

Leslie E

6 de abr. de 2016

Process was easy and smooth. Made financing and paper work very easy and was a very pleasant day and I left with a new car that I'm very happy with. Thanks KIA and team. Leslie E. I had a very friendly and great salesman I appreciate ur time and effort Robert. Thanks

Grandma Mary

6 de abr. de 2016

I had a wonderful experience at Shawnee Mission Kia after much research and visits and test-drives at 2 other dealerships.When I arrived at the preowned car lot Robert Fells assisted me and my daughter in checking out the Sorento and taking a test-ride. He was very knowledgeable and low key in a way that made us feel very comfortable with him. He pointed out safety and convenience features that made the car very desireable. He was very thorough and was helpful in negotiating a purchase price. He delivered the car to me all shiny clean and helped program the blue tooth and garage door transmitter. I was ready to adopt him! I highly recommend working with Robert. He made a stressful process very manageable and enjoyable. Working with Robert Fells in sales, Mike the used car manager, and Justin in finance was a positive experience for this grandma who had'nt bought a car in 15 years. I love my Sorento!

Nishi83

5 de abr. de 2016

As soon as I pulled up to Shawnee Mission Kia... I was greeted by Robert who was soft spoken and very helpful. He made sure I didn't leave the company without a car.. Which I'm grateful to him for taking of my needs. Sending a special thanks to Robert... I'll be sending some customers your way. Excellent customer service!!!

Johnathon

5 de abr. de 2016

Salesman, "Vegas" did an awesome job with helping me have a wonderful experience. During the overall time spent with the waiting process. Definitely will return for my next vehicle.

Evelyn J Thompson

5 de abr. de 2016

I was well pleased with the timing of the service, Thanks to Jimmy Moore for the excellent care today and for the sharing of the coupon. Thank you again.

Ruth and Ron

4 de abr. de 2016

We came in on a mid Sunday afternoon. Received excellent service from Earl our salesman. Then excellent service for the entire process to compete the sale! Highly recommend!

janbradyis

29 de mar. de 2016

Arvaughn was fantastic and helped me find exactly what I was looking for. He even answered all my stupid questions, lol! Because of Arvaughn and his rockin' customer service, I'll definitely be coming back to Shawnee Mission Kia and telling all of my friends.

kameron1

29 de mar. de 2016

I walked in and Arvaughn met me at the door he was friendly and very professonal, he got me the car I wanted at a price I could afford, he was awesome from start to finish. He was joy to work with, he made my car buying experience an exceptional one...Thanks Arvaughn you are truly appreciated!!!

Richard

26 de mar. de 2016

I walk in and with in 1 minute Tony introduce himself . I didn't know alot about the cars kia had. Tony ask me what I like to see came back with the car and color I wanted. we test drove the car and Tony answered all my questions. Tony made it very easy to by from kia.I like it so much my son is coming up to see Tony.

Thomas

20 de mar. de 2016

I've bought from Tony before, and as always he treated me like a friend, not just a customer. He did everything he could to make the deal what "I" wanted. The rest of the team did a nice job of getting the deal made.

Reporting

12 de mar. de 2016

Ask for Robert. He's fiendly, professional and a straight shooter. Any questions I had he went and found the answers if he didn't know. Very happy with my experience here and Robert made my purchase simple and easy.

Odetta

12 de mar. de 2016

Quinn was patient and showed great empathy for my situation. Quinn took time to explain about the optima car. He actually raised the hood of the car to show me basics I needed to know. He didn't treat me like a Moran but showed respect by not just talking about how good I look in the car. Excellent customer service. Quinn deserves a raise. Semper fi, always faithful.

Sam

1 de mar. de 2016

Goni Lamthi made my car buying experience awesome. He made me feel comfortable and trusted me with solo test drives without any hesitation (like a friend I met 10 years ago) and allowed me to take the car home to show my wife. He promptly answer my questions and provided me helpful information throughout my whole experience. He also guenuinely emphasized if I had any questions after the sale to call him. Shawnee Mission Kia will continue to exceed all expectations with "cream of the crop" sales reps like Goni!

Theresa

29 de feb. de 2016

The best thing about my car buying experience was my salesman, Benny! Kia also has the best, high quality products.They don't and never have used Takata airbags!

Mary

28 de feb. de 2016

Tony was very friendly and helpful. He built a good relationship with his cust. He wasn't just trying to make a sale he was really in to the person and not just about getting commission

ronna

15 de feb. de 2016

I really love my 2015 forte and the service that was provided by these two professionals was awesome . I'm glad that I decided to purchase my 2015 forte and even more satisfied with the great customer service

Jamie Coleman

14 de feb. de 2016

Arvaughn Baker is the Man! I didn't have the best credit, okay let's just be honest my credit sucked, and this young man went over and beyond to get me in a vehicle that I would be happy in, and to help me reestablish my credit, he worked overtime to make sure all I's were dotted and T's were crossed, they even got my first insurance payment waved, I highly recommend going to pay Mr. Baker a visit if you are in need of a vehicle, trust me he'll put his blood, sweat and tears into getting you into a car and you'll walk away just as happy as I did:)

Bob101

13 de feb. de 2016

I bought a 2016 Sorento today. This is my third Kia I have purchased from Shawnee Mission Kia and Tony Koehler. I am a no BS type of person when it comes to major purchases. I hate smoke and mirrors sales tactics and do not tolerate people that talk fast and want you to sign here. I do my research, I compare prices, and have a number I am looking for when I walk in to look at cars. If the first proposal is not close, I counter, and if we cannot get close I walk. Tony is 3 for 3 getting me a deal on a new car I consider both fair for the dealership and a good value for me the customer.I have always taken my Kia cars back to the dealership for service. The service department has taken good care of my cars, excellent service, fair prices, and offered some exceptional deals on tires and accessories.I have owned cars and trucks built by Ford, Chevy, Buick, Pontiac, GMC, Dodge, Plymouth, Honda and Volkswagen over the years. With these vehicles there were some very good cars purchased as well as a few very bad experiences. One bad experience is all I need from a brand or dealership and its time to move on. I am very impressed with the Kia brand, the quality of the cars, and value for the money. When I need a car my first brand to look at is Kia, and the last dealership I visit is Shawnee Mission. Good deals and service keeps me coming back.

victoria016

11 de feb. de 2016

Truly friendly and warm service from the moment I walked in. He was knowledgeable and easy going without making me feel pushed into buying anything. He was attentive and called me back whenever he said he would to follow-up on information I needed. He just knew what was the right car for me for work and school. He helped me pick what would fit into my budget and lifestyle. The easiest car purchase ever. Highly recommended!!!

Lvaia0904

10 de feb. de 2016

Jose is an awesome salesman!!! He really made me feel comfortable and at ease and he listened to what I wanted! What a great experience.

JRamos84

10 de feb. de 2016

This was such a great experience for me. Im a few months out from purchasing but like to see what I am going to get. I hate going to dealerships because they push the why not today and hard sales tactics you get everywhere else. Not here and not with Jose he was such a nice guy and just gave me all the information I was searching for without making me feel like I needed to purchase that very second. Made me feel so relaxed I could actually concentrate on the car and not the selling of it! Income tax is around the corner and Jose and this dealership is whom I'm going to see

javierreynosa53

10 de feb. de 2016

I went in looking at a Optima and was blown away by the customer service I had gotten from Jose Reyna. That guy sure is nice to talk to and makes the car buying process a breeze!! A+++ dealership

eliza

7 de feb. de 2016

Jose Reyna was great in helping me decide on what vehicle to purchase at a price that I knew I could afford. He was very knowledgeable about the vehicles he was selling which made it easy to get answers to my questions, he also did not pressure me at all and he simply heard what I was looking for and found the vehicle which fit my needs. Before I left, Jose Reyna made sure I was aware of all the dealer benefits available to people who purchase vehicles from them. I would highly recommend Jose Reyna to all my friends and family.

James H.

6 de feb. de 2016

Bought a 2013 Rio. Chad was very helpful in getting me into the car I wanted at a great price. The process was smooth and painless, 100% better then other dealers that I have worked with. Will be letting all my friends that if they need a car to come here and see Chad first. Thank you so much..

CoryM

5 de feb. de 2016

Had a great time yesterday with buying my kia soul. Enjoyed the entire experience, Max helped out and was great! All the staff was ready to answer any question and buying my car was easiest time I have had! Will recommend to anyone!

Delia

4 de feb. de 2016

I did not come in until about 830 pm and Noone said anything about coming in that late. Even more they were so patience with me.

STL123

3 de feb. de 2016

First I am a real customer. Not a fake profile. Had to say this because people just assume that such a great review would only come from a fake profile. OK so I have terrible and I mean terrible credit, but you wouldn't know that by the way they treated me and the time they spent helping get me into something reliable. My credit is in the low 400's but they treated me like I had an 850! (If that score is possible). Anyway, Dennis, Keelen, Frankie and John were great. I have to give Scott his credit too. So I live in STL and these were the only people who would help without screwing me over (Again). So there were a few mechanical issues with the car I bought that they could NOT have known about because they didn't show themselves until after I drove it home. I called on Sunday to tell them. Dennis offered to meet me in Columbia (half way) with a loaner and a gas card for the gas and take my car back and have it repaired! Do you believe this? Well I went ahead and just drove it back to them. I expected a crappy loaner car because of my credit. NOPE. They put me in a 2014 Soul as a loaner! I have never been so happy with a dealer and the service. My credit is my own fault from poor decisions. No one to blame and yet they treated me the same as they would any other customer. The only thing they didn't give me is the front little license plate placard on the car so I can advertise that I got my car from them! Seriously, give these folks a chance. Seriously.

v3ronicahanna

2 de feb. de 2016

I contacted Kia and talked to Thomson Omboga. He made my car buying experience easy, fast and in the price range I was looking for. I would never buy a car anywhere else and will recommend him to everyone.

ArmyFamily2011

2 de feb. de 2016

Absolutely love a dealership that doesnt waste your time. I was in and out the door in my brand new Kia Optima in about 2 hours. They took care of my family and I, like we were all family. The gentleman that helped us was Thomson Omboga. He didnt get annoyed that we had our 2 kids with us or anything. He's amazing! I will drive the 2 hours again to have this kind of treatment. Thank you Shawnee Mission Kia.

Patricia

28 de ene. de 2016

Very friendly staff. Made me feel comfortable. Helped with all my needs. Explained everything with the car and paperwork. Very thorough.

Esha

18 de ene. de 2016

Need a car go talk to Daniel Ortiz he did a great job finding me a car in the price range I was expecting

Melissa

7 de ene. de 2016

Everyone was very friendly and helpful. We did not feel pressured into buying something that we would not be happy with. Great service.

Corry

7 de ene. de 2016

Sales person "G" was extremely friendly, helpful, and went out of his way to find the answers to any of our questions, if he didn't know it.

Mary

7 de ene. de 2016

The salesman Dennis, hunted down the cars that I was looking for. If the one I wanted wasn't available then he looked for one with the options that I wanted. This is the 2nd car that I purchased from him. He's an awesome salesman.

jsled123

7 de ene. de 2016

We had to buy a car fast and had a limited budget. Our salesman Quinn Morse listened to our needs and presented three really clean cars with low miles that fit our description. At no time were we pressured to buy anything we weren't comfortable with. He made what could have been a stressful experience rather enjoyable. He was very knowledgeable about each car and how they compared to each other. Great buying experience. Would recommend to anyone interested in buying a car.

Fredy Lopez

27 de dic. de 2015

Excellent customer attention, especially from Daniel Ortiz and his manager Frankie Elyasi. Really made me feel like I was appreciated. It was an amazing experience. I will most definitely come back for my next vehicle. Thanks for making a Christmas present a reality.

Linda

24 de dic. de 2015

Max and Tab in Sales, and Brandon in the Service Department were very knowledgeable and great to work with. The facility was clean and the coffee was very good.

Steve W

18 de dic. de 2015

My wife and I researched new Kia Optimas and were ready to purchase one. Shawnee Mission Kia had the lowest prices listed on their website. They listed a new Kia Optima for $16,977 that indicated the options on the car included a cargo net and carpeted floor mats. During the conversation with the salesman, he said we may want to buy a used car so that we don't have to pay the additional $1,895 for the required "Care" package on a new car. We asked if the Care package was required, and he said it was on every car. We asked if it was included in the price advertised on the website. He said he would check but that their intranet was down. We spent 30 minutes waiting with no answer. No test drive was offered. No clarification was given.We decided to leave, and as I told our salesman that we were leaving (he was in the office next door talking to co-workers while we waited), he jumped up and said that their intranet was just coming up.We declined and left. The next day he sent me an email stating that we acted in an "unprofessional" manner when we left him. I emailed the internet manager the next day and asked if the price of the car on the website was accurate. He responded "The price of the model you are interested in is $16,977 and all of our vehicles are equipped with the Kia care package...". I replied and asked if the "care package" was included in the $16,977 and then he finally confirmed that it is an additional $1,895, and that the car could not be purchased as advertised.He also sent me a price quote for the $16,997 advertised Optima that totaled $19,491.50!Read that again! They advertised the car for $16,977, but then said it costs $19,491.50!!! This is what they do on every vehicle. No other dealership in Kansas City does it.The next day, my wife and spent 90 minutes at Bob Sight Kia and purchased a new car for the discounted price that their website stated...no hidden fees at all, except for a $199 admin fee. It was a great experience, compared to the horrible experience at Shawnee Mission Kia.

Cory

17 de dic. de 2015

Great experience. Benny is a great salesperson to work with. No games happening here (worked with another dealership in Olathe (Kia) and basically got jerked around with one fee after another). Walked out went to Shawnee Mission Kia, couldn't have been easier to work out a deal.

Nick L

8 de dic. de 2015

drove all the way from saint louis to use this dealership. great all around process. got me in, found the car i wanted, (excellent condition) then got me back on the road. Couldn't of asked for an easier and more professional experience.

Thomasbasler

7 de dic. de 2015

This review goes out to Stefan!! When buying a car from a Dealership that you have never been to can be intimidating and scary. Actually, when a salesman comes out to confront you, you just don't know what your going to get. It's like a box of chocolates. You could get the "fruity" type, the "nut" type, the "mysterious" type or just a "plain" with no personality type of a salesman. We lucked out with the "mysterious" type of a salesman. Stefan has a personality to meet anyone's needs. He's a fountain of fun, playfulness, goofy, seriousness and an absolutely awesome listener. He listens to your needs and wants and will go to the ends of the spectrum to find the perfect fit for you and your family. I very picky, I am so picky that I bought one vehicle from him and in one month I just didn't like it anymore. I wanted something more. I called up Stefan and told him my situation. With no hesitation from him at all, he said with confidence to come on in and he will get me something I really really like. Four weeks later, I show up and we have three different vehicles nailed down for a potential replacement. Later that evening we find a perfect fit!! Not only did he hook me up with an awesome vehicle, he made dang sure that I was in the payment I needed to be in. I left the dealership with a salesman that I will recommend to all of my colleagues and friends, not only that but I also gained a really good friend too. If you want a thrilling and stress free car buying experience. PLEASE go see my salesman and friend STEFAN at Shawnee Mission Kia. Respectfully,Thomas Basler

Tony Lee

26 de nov. de 2015

Needed dependable transportation back and forth too Dr.s appts ,and physical therapy sessions and officer of printing company I was in a explosion and it broke me down , and my salesperson Al Lezini, and Frankie helped build me up, it was crazy for a minute,but they went up and beyond too make sure I was taken care of, Big Al was awesome he put me in a dependable car within my range , an 09 Sonata with everything I needed and I'm satisfied, I have already refered 3 friends too go too Shawnee Mission Kia , In fact the whole crew at SMK, made you feel appreciated , KEEP UP THE GOOD WORK SMK,will continue too spread the word

Xavieru

27 de oct. de 2015

I had been in an accident a week before I bought my 2013 Hyundai Elantra. I needed a car fast and that's what I got. I love it, service was great, and they got me a great deal even though I had no credit built up. Kenneth Torrain was amazing and has help my family buy 2 cars so far. Thank you SMKIA we will be back I'm sure!

jamester55

26 de oct. de 2015

I love the customer service of this dealership. Some of the nicest people. I will always buy my cars from them. This is my second purchase and they go above and beyond in service. Scott Virden is great, and on top of that funny. Lots of fun to work with. I will always come back to him and this team.Love you guys!!

rwilson

24 de oct. de 2015

I don't usually write reviews but felt I should because I was so pleased with my experience. Buying a car for my fiance, and bounced around a few types. Lots of a research, and dealing with other dealers, Shawnee kia treated us the best and fairest. Chris and Dennis worked with us to get us a great deal. Couldn't be happier with the purchase and the experience! And can't forget Joey Francis who was helping us also.

fireguy804

24 de oct. de 2015

I don't usually write reviews but felt I should because I was so pleased with my experience. Buying a car for my fiance, and bounced around a few types. Lots of a research, and dealing with other dealers, Shawnee kia treated us the best and fairest. Chris and Dennis worked with us to get us a great deal. Couldn't be happier with the purchase and the experience!

XDX

15 de oct. de 2015

I had a major service (replacement of engine) and the service manger, Curt Ellerman, is trying to avoid paying for the loaner car he provided during my repair by not pacing the bill to Enterprise Rental and then asking them to collect on the customer directly. I paid over $7,500 for the service there and they still tried to push the loaner car bill on me. Do not take at face value anything you are told by the service department and deal with the GM directly because the service people will deceive you.

nsgjones

1 de oct. de 2015

I called about an Optima around 9:00am and by late afternoon I was signing the deal!I called around 9am to inquire about a used 2015 Optima SXL that was listed for an amazing price and was assisted by Kenzel Simmons. Honestly, given our credit history, I really thought it was a no go. When I went down there to look at the car I was told by Bobby Harris, that I had already gotten a pre-approval based on the online credit app that I had filled out and Justin York in the finance department got me a far better rate than I would have anticipated, given our credit issues.Kenzel took very good care of us , answered all of our questions and even got approval for some nice extras that we didn't expect and at my request, he delivered the car to my house the next day.Kenzel was very upfront, professional and friendly, qualities that seem to be somewhat rare overall, let alone in this industry. The overall process was unbelievably easy and amazingly enough there were no "hoops" that we had to jump through.. Thanks to SM Kia, I got the car that I wanted, for a far better price than I would have imagined.

tleo8869

27 de ago. de 2015

Joey was fantastic. I had internet & email contact with Lauren as well & found her to be most helpful. Her follow through was great! I have purchased other cars from other dealers, but this was bar none, the easiest & smoothest transaction by far! Well done & keep up the great work. You've hired great employees!Traci #1 Satisfied customer!

theonenkc

10 de ago. de 2015

Frankie was great and helped me find what I was looking for. He put me in a car and helped find one that was in my price range.

Marti&Ken

21 de jul. de 2015

We were very impressed with Frankie. I had totaled my car the night before so was a little overwhelmed with the whole process. Frankie took his time, answered our questions and was very informative. I know we asked some questions multiple times, but he never gave us the impression that we were bothering him. Thank you, Frankie! We will definitely keep your business card handy. I have already told a couple people about him.

Dray

30 de jun. de 2015

That's awesome you advertise 3 months on us AFTER we bought our vehicle from you. Just like you advertised an extended warranty to me right after I bought the car, letting me to assume it's a piece of xxxx. This is the final straw, you are getting a 1 review from me on every single site I can find to review you on. Tired of your xxxxxxxx, worst dealer I've ever been to. Oh and if you fall for the free oil change, beware, thats not free either! They will shake their heads and say "Who told you this" making you throw your salesman under the bus, then they will act like they are doing you a favor and give you it for free while scolding the salesman, all the while they have a sales man trying to sell you ANOTHER Kia while u wait.. This is a scam dealer, don't bother with them, I'll never go to them again, they had the chance to make a lifelong customer but they blew it.

Jayfaye78

4 de jun. de 2015

I was over $8,000 upside down in my Fusion which I hated! I had been turned down by 2 other dealers due to negative equity. Somehow Rob pulled off not only getting me in a 2015 Sorento, but also kept my payment where I wanted and got my interest rate lowered from where it was. He was very professional. He didn't make me feel like I was stupid for having such negative equity like the other dealerships did. Plus he's not a Kentucky fan so he's awesome in my book!! I also worked with Kenzel Simmons who was equally awesome. His picture isn't listed on here yet, but I would recommend going to him for sales! He kept me in the loop and really went above and beyond to get me what I wanted.

cainl78

31 de may. de 2015

Tony Koehler is by far the BEST salesman I have ever encountered!! He sold me my first car last year and I went back to visit him this year to purchase a second new car!! He is extremely nice and he makes you feel like family as soon as you walk out on that lot!! He promised me he would get me a lower rate this year and he did just that!!!! I am love my new 2016 Kia and I will definitely recommend him to my family member, friends, or co-workers!!

misha1964

30 de may. de 2015

Great guy easy to get along with was fun had an nice time.was there an long time but it was ok.good time nice

Glinda

30 de may. de 2015

Nice guy,very professional. Tony made sure he did everything within his means, to make my car purchase fit my monthly budget. I truly appreciate his effort and ability to answer all of my questions regarding my purchase. Job well done!

StacyB

27 de may. de 2015

I am a commuter, and spend 2 hours in my car every day. I actually came across Shawnee Mission Kia through an online ad. I was looking for a used Kia Soul. Joey Francis responded to my email right away. He answered ever question I had, through multiple emails, always responding to me quickly. I looked at a used car that afternoon, but just wasn't blown away by it. I wanted an exceptional used car. I went home to think about it and decided against the used car. Joey said he understood and thanked me. About 10 minutes later, he emailed me and asked me if I had considered a new Kia Soul. I responded that I didn't think that was possible on my budget. He ran the numbers and explained that I could get into a new Soul for just a little more than what I wanted to pay each month for a used one. I got to the dealership that afternoon and after a few hours, I left with my 2015 Kia Soul. It had been 27 years since I had purchased a new car, and I absolutely love it. It is such a pleasure to drive. I can't thank Joey enough for going that extra mile for me. I never thought I could afford a new car. I had this car one week and someone dented it. I made an appointment and took it back to Shawnee Mission Kia for an estimate. I dropped it off, they took me to work, did not overcharge me and I was back in business in one day. You can't even tell that it ever happened. I was so happy with that. I can't say enough good things about this dealership.

Vicki

16 de may. de 2015

Very happy with my new 2015 vehicle. My experience was very great with excellent service.Joey took the time out to make sure I left with a big oh smile on my face...

Parawalker

13 de may. de 2015

I would like others to know about Shawnee Mission Kia's sales employee Dennis Hitt. From the start he maintained a professional approach. Great communication skill via phone, email and in person. No pressure tactics and answered all my questions while also keeping me informed along the way while waiting for delivery of my new car. I recommend him to anyone looking to make a purchase so please give him a call at the dealership asking for him by name. Great job Dennis and thank you again for everything.

Tomee

10 de may. de 2015

Kenny Simmons is there to help you i went in looking for a car on a very tight budget Kenzel was able to help me with that and provided the best service possible if your looking to buy a car please please go see him first and you wont be disappointed

Shaun.Arnold

5 de may. de 2015

I have some credit issues . I will be the first to admit that. I made mistakes and I am working HARD to fix my mistakes. I decided to try to buy a more reliable car and saw SMK ads on TV. I make well over 250.00 per wk. I went on Saturday and talked to Scott in the used car dealership. As expected, my score was not good at all and I did not qualify for a traditional loan. I was told that the subprime/high risk lender they deal with (People's Choice) was not available on a Saturday after 3PM, but that Scott would call me Monday and that I would be approved since I made well over the 250.00/wk. Monday, no call. Tuesday afternoon, I call several times, I am transferred to the used car dealter and SEVERAL times, no one answers. FINALLY, I talk to Frankie who says that he would call me back in two hours with an answer. 3.5 hours, no call. I call back. Again, it takes me redialing 3 times to get an answer and I speak to another salesperson who says that they still do not have an answer, but he will call me back in 20 min. when he calls the lender to find out the status. 2 hours. No answer. Finally reached another salesperson who said they had not yet heard from the lender. Bottom line: Bad Credit =2nd Class Customer at Shawnee Mission Kia. I am NOT AT ALL upset that I might not be approved. I am upset that this dealer refuses to return call or keep customers updated on their status. I made my bed with my own credit. I accept that, but Please don't treat me like I am less of a person because I don't have an 865 FICO score. In reading any of these reviews that are NOT satisfactory, has anyone else noticed that this dealer ONLY responds to reviews that are favorable and not to those suggesting that maybe things could be done differently?

isamuse

1 de may. de 2015

I had a pleasant experience, and they were all friendly and out to help, and I really appreciate Bobby for getting me a good deal, and Frankie for pushing for it. Ove. All I'm happy with my experience with Shawnee mission Kia.

Marshnutz

18 de abr. de 2015

My wife and I went in to the dealership with full intentions of buying a car, as she had already sold her car earlier that day. We had a specific car in mind and had talked with the unorganized staff more than five times about the specific car. We were given verbal commitments of deals that could be worked out in order to get our business. We traveled over 2 hours with an infant just to find out the vehicle had been sold the night prior. I understand this happens, but there is no reason not to mention it when we spoke on the phone the day of driving up and even had an appointment scheduled. However this still is not the most frustrating part of our experience. That came in when our salesman tried to convince of going with another car, more miles, and higher price than the vehicle we went up for, and used the fact that it had "nitrogen tires" as if it was the greatest feature since Bluetooth. I don't like to have my time wasted, but most of all I despise being treated as an embasil. Nitrogen can be put in any tire and is not expensive at all to do. In conclusion, I would not recommend this dealership to anyone. It is unorganized and operates in a shady manner.

CaroSanti

9 de abr. de 2015

Kenny did a great job looking a car for us. He was not pushy and really showed interest and dedication to satisfy our needs. He is not a typical sales person, which is nice also to offer that diversity in the sales force. The car so far is working great and we are very happy with our decision.

GoodMan

7 de abr. de 2015

When when visited Shawnee Mission Kia, we already knew the car and price we were willing to pay. This was after we had visited several other dealerships around the KC metro. We were very impressed by the type courtesy and professionalism provided by Earl Issac. He gave us time to test drive all the vehicles we wanted before deciding. Earl is a very understanding man and has a lot humor and stories to share.

amoe1208

28 de mar. de 2015

I went into Shawnee Mission Kia not exactly expecting to purchase a car that day I was greeted outside by Frankie Elyasi and he did a wonderful job answering all my questions and putting me in car I truly loved. Excellent assest to your sales team!

Betty

12 de mar. de 2015

Although I did have a bad experience with my first time car buying with SMKIA I would like to say thank you to General Manager S. Valdez for reaching out to me per email and call as promised and working with me to obtain my 2015 Kia Forte back. You went above and beyond for me and I really never thought in a million years that the GM of any company will go beyond the call of duties for their customers but you changed that perception . I wish u many many blessings and prosperity in the days ahead. Also, I would like to say thank you and many blessings to Thomas O and Tony Koehler (although he's longer there) thank you again for everything you guys did to assist me with on my new purchase.

They know who I am!

11 de mar. de 2015

In a nut shell - they told me one thing (most likely to close the deal) yet did what was in their best interest financially after the fact. I returned a leased car, was told there would be no damage charges. Then, they decided to charge me $650 for damages, which I did not find out about until 6 weeks later. At the time I turned the car back in, which at the same time, I leased another KIA from them, I asked the salesman if we needed to inspect the returned leased car together for damages. He said no, that due to the loyalty program, damages, if there were any, are waived. BTW, the car was returned with less than normal wear and tear. Then, without me being present to inspect the car with them, they came up with $650 of damages. To add insult to injury, the dealership never notified me. I only found this out through KIA Finance, when I contacted them with questions about my new lease. I have called or emailed SM KIA 6 times in the past two weeks, and they still have not told me why they did what they did. Great car, dealership - find another one!

Rio fan

8 de mar. de 2015

We recently bought a used Kia - our first family Kia. We worked with Earl I. who was wonderful - He kept in touch with us but no pressure. Our only complaint was the delay to finalize the deal while waiting for the finance folks- but that might just be the way of the world. Thanks Earl - and thanks Kia - for a great sales experience.

Jcshaiff

3 de mar. de 2015

My wife & I traveled to this dealership based on this advertisement. We were up front with the sales person Joey Francis & sales director Bryan Dahms about our second year in chapter 13. We informed them we would need a proposal to give to our trustee for approval. We informed them of the vehicle our family was looking for. We went through the hassle of filling out the credit process and talking deals. They informed us they had a lender who works with chapter 13 and sent the proposal to our lawyer. Our lawyer showed us the proposal they had sent and was flabbergasted. They quoted a vehicle we did not agree upon and was not near the price range of monthly payment we had discussed in person. Joey assured us before we left the dealership that they would work to get the vechicle we discussed within our range and work with the trustee. Clearly that was not the case. Once we saw the proposal, my wife and I decided to go down to a cheaper model and asked them to submit a new one. They did not. They didn't return our calls or email, after this request. Then we got a letter 4 days later from a lender stating they rejected our application? Why the sudden change? Because we requested a cheaper vehicle. Why give us hope and turn about face? Because they lie. They only care about quotas and bottom dollar. Well happy to say my wife and I found another dealership (toyota) that really does have lenders to work with chapter 13 and I have a second vehicle to get to work and make our ch 13 payments!

The Sampel's

28 de feb. de 2015

Kenzel the sales rep was very good to us even though we did give him a hard time but he was patient and a great help. We bought a 2011 Kia Sorento in very good shape. If you need a a good vehicle go see Kenzel at the Kia Dealership. Only thing we ran in to problems was the online process the photos where stock photos and not of the vehicle we where actually looking at plus the communications from the online personal to the salesmen was not there. If you need to know go to dealership to see what is there and talk to Kenzel he a good guy.

neotron

28 de feb. de 2015

Kenzel the sales rep was very good to us even though we did give him a hard time but he was patient and a great help. We bought a 2011 Kia Sorento in very good shape. If you need a a good vehicle go see Kenzel at the Kia Dealership. Only thing we ran in to problems was the online process the photos where stock photos and not of the vehicle we where actually looking at plus the communications from the online personal to the salesmen was not there. If you need to know go to dealership to see what is there and talk to Kenzel he a good guy.

Betty

25 de feb. de 2015

I am very very disappointed with this dealership. Mr.Bryan Dahms and Mr. Pope how they went about handling business and failing to communicate any issues that may had arise with the bank or loan processor. They failed to return calls after I have reached out to sales rep (Tony Koehler) and Mr. Dahms whom I left a voice message in return to his call about any concerns...never mailed any notifications about anything being wrong...they just came to my house of residence on 02-25-15 to repo the car without any warning about what's going on...I had no clue of what was going on until the day they came and got the car....this is very bad business practice on their behalf and looking into finding a lawyer to sue them for their negligence. Also, for the embarrassment I'm feeling as if I've done something wrong, and for the pain & suffering I have to endure for having my transportation forfeited because of their own failures

Pepe

31 de ene. de 2015

1/31/15We were greeted right a way by Earl Isaac. Sat us down, talked to us about what kind of car we were looking for. We already had a few cars picked out to look at from the website, but, the two vehicles we wanted to look at were sold. Earl showed us a newer Kia Optima and we liked it instantly. Earl filled out the paperwork, financial officer got us where we needed to be payment wise. Took a test drive, filled out the rest of the paperwork, Earl showed us the features of the car and away we went! Very good buying experience and Earl was not pushy or aggressive. Kieth and Paula PS: Earl where's your picture?

JohnKJR

28 de ene. de 2015

Our salesperson, Dennis Hitt was very courteous, knowledgeable and low pressure. A very welcome help in the process of purchasing a quality low mileage used car. He even shared his Papa Johns pizza lunch with our seven year old daughter who was bored with the whole car shopping process. Thanks, for all the help and the great deal you helped make possible.

JohnKJR

27 de ene. de 2015

Our salesperson, Dennis Hitt was very courteous, knowledgeable and low pressure. A very welcome help in the process of purchasing a quality low mileage used car. He even shared his Papa Johns pizza lunch with our seven year old daughter who was bored with the whole car shopping process. Thanks, for all the help and the great deal you helped make possible.

Valhalla

17 de ene. de 2015

Car-buying has been daunting for my husband and me in the past. We've had some difficult times that affected our credit; because of this, most dealerships have made us feel that we weren't even worthy of buying an older, high-mileage car. We heard about Shawnee Mission Kia and their Guaranteed Credit Approval Program, so we went to check it out. Earl Isaac approached us and offered to help. He had a kind, easy-going demeanor, and we appreciated that he wasn't forceful or pushy. We looked at a Certified Kia Soul with low miles, an impressive warranty, and a really good price. Despite obstacles and our credit history, Earl didn't bat an eye or look down on us in any way. Even with the challenges, they were able to find a lender that would work with us. We were so impressed with how diligently Earl and the rest of the team at Shawnee Mission Kia worked to ensure we were able to have a reliable vehicle with monthly payments we can afford. We LOVE our Kia Soul, and we will definitely be back the next time we need a car. Thank you, Earl, from the bottom of our hearts!

Valhalla

17 de ene. de 2015

Car-buying has been daunting for my husband and me in the past. We've had some difficult times that affected our credit; because of this, most dealerships have made us feel that we weren't even worthy of buying an older, high-mileage car. We heard about Shawnee Mission Kia and their Guaranteed Credit Approval Program, so we went to check it out. Earl Isaac approached us and offered to help. He had a kind, easy-going demeanor, and we appreciated that he wasn't forceful or pushy. We looked at a Certified Kia Soul with low miles, an impressive warranty, and a really good price.Despite obstacles and our credit history, Earl didn't bat an eye or look down on us in any way. Even with the challenges, they were able to find a lender that would work with us. We were so impressed with how diligently Earl and the rest of the team at Shawnee Mission Kia worked to ensure we were able to have a reliable vehicle with monthly payments we can afford. We LOVE our Kia Soul, and we will definitely be back the next time we need a car. Thank you, Earl, from the bottom of our hearts!

lillies

16 de ene. de 2015

John Munz did an excellent job of helping me find a car that would be suitable for my needs as a college student. Taking in consideration the student loans I have to pay and the tuition my mother is already paying, he helped us find a Kia Sportage that was perfect for me! Not only did he help us find a suitable car, but informed on tips to help us maintain good credit and other things that would help us in the future--not just with cars. His demeanor remained positive and humorous throughout the entire experience, making my first car purchase smooth and efficient.

slimbobway

3 de ene. de 2015

On December 31st, 2014 we went car shopping with no intention of buying. We arrived at the KIA lot about 4pm. We were passed around from associate to associate, since they all had other customers that they were attending to. Which was a positive in our book; We don't buy cars from cherry pickers. We finally were placed with Earl Issac, who handled our situation with grace. It was nearing closing time of 6pm on New Years Eve, and he was about to head home to his wife, who was waiting. You want to know how I knew? He excused himself to call her, and say he would be a little late. Another positive! It says something about a man's character not to keep people, esspecially family waiting. Earl took us through the paperwork process to qualify us, then on a test drive. He talked to his business manager and proposed a great deal, all in a matter of minutes. Rarely, do we feel comfortable jumping into a large purchase. Typically, we would take a few days to consider any purchase. WE BOUGHT A KIA SORENTO! I tried counter offer, but the offer they made was fair and an offer we could not pass up....GO SEE EARL ISSAC, at Shawnee misson KIA ! Hey, and special Thanks to the detail crew and Mrs. Issac. Happy New Year!!

maintenok

2 de ene. de 2015

Very professional and friendly experience from initial contact with the dealership until purchase. Frankie worked diligently throughout the process and is 5?in all aspects. I have never come back to a dealership after initially being unable to settle on a deal, but the Customer Service at Shawnee Mission from Sales to Finance is unrivaled. All associates were engaged and customer focused.

rejcx

30 de dic. de 2014

Frankie was really friendly and answered all the questions my mom & I had about the car. It was overall a very pleasant experience.I don't remember who worked with us for financing, but he was also very friendly and helped explain what we needed to know as well.Thanks!

lmicha1

1 de dic. de 2014

I am very very very angry at Kia's used car dealer ship. The first time I called to inquire about a car I was told yes they still have the car, then come to find out it WAS already sold, ok. I decided to go in on a Sunday and look at 3 other cars that I was interested in and decided to buy the one of my choice, and did all of the paper work, Monday morning I contacted my bank, contacted the dealership to fax the information to the bank. Then late that Monday afternoon the Kia calls to tell me the car had already been sold on Friday. This car was on the site SUNDAY, nothing about it being sold. I work, live over 60 miles away, I lost a day of work for a car that was already sold. I asked why their system didnt indicate it being sold when I was there in the process of purchasing it on a Sunday if had been already sold Friday, I was told it wasnt processed correctly, very very very poor management I'd say. The young, new guy helped me when I was there, he was great. The sales manager that I talked to on the phone prior to going and looking at the cars nor the the general manager didnt have the guts to call me and tell me it was sold they had the new guy do it and wasnt his sell.

Nora G

27 de nov. de 2014

I saw a 2012 Subaru Outback on Cars.com and drove out to Shawnee Mission Kia to see it. From the time I walked in the door and Franki Elyasi greeted me to the moment I drove the Subaru off the lot, everyone was very friendly and helpful without any pressure sales tactics. Frankie worked with me on the price and Dane (the Finance guy I met with) was great at explaining options, warranties, etc again without any pressure. I have a follow up visit scheduled for some after market items and expect it will go as well as the buying process. Excellent overall car buying experience and I would definitely recommend Shawnee Mission Kia and the Pre-owned Cars sales team.

harmonie272

27 de nov. de 2014

I saw a 2012 Subaru Outback on Cars.com and drove out to Shawnee Mission Kia to see it. From the time I walked in the door and Franki Elyasi greeted me to the moment I drove the Subaru off the lot, everyone was very friendly and helpful without any pressure sales tactics. Frankie worked with me on the price and Dane (the Finance guy I met with) was great at explaining options, warranties, etc again without any pressure. I have a follow up visit scheduled for some after market items and expect it will go as well as the buying process. Excellent overall car buying experience and I would definitely recommend Shawnee Mission Kia and the Pre-owned Cars sales team.

shanellts

6 de nov. de 2014

I've had the opportunity to go through the buying process with several friends and family members. I must say none of those experiences compare to the treatment I received at Shawnee Mission Kia. They not only made sure to get me approved for financing, they did so in a low-pressure environment. My salesperson Rodney made sure I not only got the best deal possible, but a vehicle I could love and was in great condition. I would recommend this dealership to anyone in the market for a new car.

Jonathan Barton

2 de nov. de 2014

Working with John at Shawnee Mission KIA used cars was like being welcomed to a new family. He made us feel respected and that our business was appreciated. He even bought us a soda from Quick Trip. We got a great car at a really great deal. We had been going through some financial hurdles but that didn't stop them from finding something that would work for us. Thanks again SMK.

Jonibart

1 de nov. de 2014

Working with John at Shawnee Mission KIA used cars was like being welcomed to a new family. He made us feel respected and that our business was appreciated. He even bought us a soda from Quick Trip. We got a great car at a really great deal. We had been going through some financial hurdles but that didn't stop them from finding something that would work for us. Thanks again SMK.

melawyer2be

31 de oct. de 2014

I purchased a 2013 KIA Optima yesterday. My salesman was Frankie Elyasi. He was GREAT and he did an amazing job! He took the time to really listen to what I was looking for. He didn't rush the process. He answered all my questions and he was very honest with what I could purchase. My entire experience with this dealership was amazing!! I will definitely share my experience with family and friends. I LOVE my car! Thanks again!!

midniterokker77

31 de oct. de 2014

I bought a 2013 Dodge Avenger yesterday, great car, Earl Isaac was the salesman, we got everything done in time for me to still get by the grocery store and get to work on time for my afternoon job to start so everything worked out great - Calvin C

melawyer2be

31 de oct. de 2014

I purchased a 2013 KIA Optima yesterday. My salesman was Frankie Elyasi. He was GREAT and he did an amazing job! Thank you so much!

David Alexander

25 de oct. de 2014

Nothing to say other then that they were awesome. Earl Isaac worked hard to get what we needed. We paid under Kelly Blue Book for the 2014 Kia Soul. We strongly recommend this dealer.

CRDubs

17 de oct. de 2014

Frankie Elyasi was wonderful to work with. He made the whole buying process as smooth as possible. The whole team was courteous and professional. Frankie, even followed up with us after the purchase to see if there was anything else he could do for us. Overall, great experience!

Mark Murray "Urban Cowboy"

8 de oct. de 2014

Went in yesterday morning after the salesman returned a call. Yes it does happen here. Made an appointment with Frankie in the used car division. He was very personable and the nicest guy you would ever meet. The whole experience was smooth and stress free. They make it that way. They listen and actually want to sell you a vehicle. The entire staff was amazing! I will return again and have referred friends. Don't go anywhere else! What ever your used or new car needs maybe, not just Kia. And if your credit has some life bumps don't hesitate. They treat you with the upmost respect. See Frankie or the staff. I'm one happy new car owner. And trust me I have been to almost every dealership on this search. Service at Shawnee Mission Kia. Used car division is second to none!

Ashley miller

19 de ago. de 2014

Very nice and personable, just came in to look hoping to get approved and he got me approved and in a beautiful Kia Optima. Would defiantly recommend this dealership to friends or family. Thanks Frankie

Olathe Shari

8 de ago. de 2014

From the time I stepped on the lot, Frankie was there to help me. I had an idea of what I wanted. Frankie listened to my concerns and showed me several options. I've been to several dealerships looking for cars and have never been treated as well as I was treated at Shawnee Mission Kia. Not just from Frankie, every worker I came in contact with was polite and wanted to make sure I was taken care of. The buying process was quick and they delivered the car to my house in Olathe. Wonderful experience and will buy from them again.

nayle

6 de ago. de 2014

Frankie Elyasi was awesome to work with fair,friendly He didn't waste my time he got me in and out as fast as he could. Thanks frankie for all you did for me. Highly recommend

fstptchgrl1

25 de jul. de 2014

Very happy with my new sorento. It's very spacious and nice and the service was great and welcoming and really took care of us

Brooke Burns

21 de jul. de 2014

I had a great experience at Shawnee Mission Kia. All staff members were very professional and got me in and out as quickly as possible.

Kswadley

4 de jul. de 2014

I had visited several other dealerships and had decided to just give up and go home until I heard the Shawnee Mission Kia commercial. I stopped in and was greeted right away. Very friendly, and professional. They got me into a Rio with excellent gas mileage and I couldn't be happier!

Kristal C.

27 de jun. de 2014

Making a purchase such as a brand new or used vehicle is never fun. It is a painstaking process for most however, this has been my first used car purchase with Shawnee Mission KIA and has proven to be a much better experience than all others before. I had sent a request through the website as to what I was looking for and the next day I received a response from one of salesmen, Frankie. On that same day, I went in, test drove 2 Sorentos and ended up bringing one home. It was a late night going through the process, all my doing as I am so particular, and Frankie and all others involved maintained a pleasant and cheerful disposition the whole time. Really impressive. I highly recommend Shawnee Mission KIA to all looking for a great experience!

jennifer.smoharris

24 de jun. de 2014

This is one of the best dealerships I have ever been to! I did not feel pressured into buying more than I wanted or needed! The entire process was short an sweet. Frankie was the best! I suggest that you make Shawnee Mission Kia the first and last stop in your car buying quest!

Patrick Johnson

17 de jun. de 2014

See my review with all the detail at google + but never ever take your car to for service unless you would like to have a bad moment and leave unhappy.

Snopixy

2 de jun. de 2014

I went into the dealership to test drive a Kia Soul, and was wanting to test drive other makes at other dealerships too, but never went anywhere else. Will showed me several cars, and went on the test drive,he was very nice, not pushy like I expected. He helped me make up my mind that I wanted this car. When I came in to discuss what I needed to do Will wasn't on the lot and asked Frankie to help me out. Frankie made sure that I understood every piece of paper that he showed me about the financing. Showed me the car fax on the new Soul and on my old car. No pressure like I expected from a car salesperson. I left the dealership with a clean and shinny Kia Soul. Ask for Will or Frankie, and you will get good treatment.

msgunnells

27 de may. de 2014

Frankie was friendly, charasmatic, open and honest. I was open and Frankie presented me with many options and I drove away in my new car!

Roberto Camargo

22 de may. de 2014

I'did. Visit three diferents dealership and the experience was not the best some dealers the sale guys don't even go outside when u pull in the place and start looking at the cars. When me and my wife pull in the shawnee mission Kia Frankie walked out right away and offered to help us, he was really patient and waited until we where ready to make a decision. So thank u very much Frankie

cskten

14 de may. de 2014

Exterior of building needs a LOT of TLC. I wanted to test-drive a Kia Sportage. The first guy I came in contact with wanted all my personal information and when I asked why he needed all that up front, I didn't get a straight answer. After being made to sit for 20 minutes, another salesperson came and asked if we'd been helped. I told him we'd been sitting for 20 minutes after another salesman had taken my driver's license and info, that I had other places to go and all I wanted to do was test-drive. I finally did my test drive. Not impressed with the car, or the dealership. Won't go back or recommend to anyone.

colvinsuzanne

8 de may. de 2014

I purchased a 2015 kia sorento on a sunday. i came into the dealership 45 minutes before close. honestly i had been at another dealer for the most of the day and decided this was the car for me. however, the sales associate was lifeless. Even though I was happy with the vehicle, he did not have me engaged enough to take that next step. we left and went to Shawnee Mission Kia- I really did not think that we would leave with a car, but we did. Bryan and his team were friendly, enthusiastic and informative. I love this! During our visit, i received a phone call that my son had been in a roll over accident. as you can imagine, i was in a panic, especially since i live an hour and 15 minutes from the dealership. knowing that i needed to go, Bryan was able to get us out and on the road asap. my son ended up being fine (thank god for seatbelts).. other than the family emergency, it was a good experience and i appreciate their time late on a sunday...

minimuffin

29 de abr. de 2014

Scott, Justin & Pope you all were so sweet, kind & patient with me last night when I purchased my used Mini Cooper. Not only were you professional but so much fun to work with you all made me laugh and put my mind at ease. Besides being overjoyed with my purchase I feel like I have made some new friends. Scott another BIG THANKS to you for all your help and understanding, you are a true gentleman.

Mini Owner

29 de abr. de 2014

Shawnee Mission Kia ROCKS!!!! Scott, Justin & Pope you all were so sweet, kind & patient with me last night when I purchased my used Mini Cooper. Not only were you professional but so much fun to work with you all made me laugh and put my mind at ease. Besides being overjoyed with my purchase I feel like I have made some new friends. Scott another BIG THANKS to you for all your help and understanding, you are a true gentleman.

tarabeth

7 de abr. de 2014

My review is much different than those who yelped before me. Im not sure of anything EXCEPT my experience, which was nothing less than delightfully painless! Id like to call to attention specifically John Munz-Sales, Pope-Management, and Dane-Finance. The entire staff was great, but these three gentlemen need special recognition for going above and far beyond ANY dealer expectations I may have had! My car buying adventure started at another Shawnee Mission dealership that shall go unnamed. (Car brand sounds eerily similar to Honda) After more than a week of being given incorrect answers, given cars to look at that didnt meet ANY of my criteria, and being pushed into something I wasnt entirely comfortable with, I finally settled on a car close to my wish. I took the car overnight in order to take it for an independent review at my auto clinic. On my way to the shop, while driving the soon to be mine car, I passed the Kia store. While at the auto clinic, I made mention that I may swing by the Kia lot on my way to sign the paperwork for the car I was driving. My trusted mechanic recommended a person VERY HIGHLY and made the call to have John meet me at the lot. I should probably mention that I was test-driving a Kia Sorento, so I already knew the features and what I wanted. When I met John, I advised of the previous weeks efforts with the other company. I told him what I wanted, how much I wanted to spend, and that if he didnt have itthen I was headed to sign on the car I was driving. He actually LISTENED!!!! He consulted with Pope and together, they opted to show me two Sorento models on the lot. Within 15 minutes, I was looking at the car that I ultimately purchased. John and I headed back into the office where Pope presented me with a lower number that the previous dealer (and even more reasons to buy straight from Kia). {Warning-Pope will bribe you to make him cookies-hes a bit sneaky with the sweets!?}Within the hour, I was headed to my auto shop to have it looked over. By the time I got back, the papers had been started and I was quickly taken care of by Dane in the finance department. While we waited on the ducks to get into a row, John treated me to lunch. As we ate, he advised me on a couple of things, asked about my world, and told me a little about his own life.While in negotiations with the previous lot, I felt pressured and almost like I couldnt get out of buying from them once I looked there. NEVER ONCE did any of the Kia team make me feel this way! In fact, they went out of their way to encourage me to check around if I had any hesitation (I didnt!) and never made me feel like I was wasting their time with my endless questions (Sorry, John!)While I was super excited to hop in my new car, John was almost more excited than me! He is proud of his office, his company, and most of all, of the cars he sells. While I hope that Im not in the market for a new car for quite some time, I can 100% guarantee that my one and only call will be to John. I would entrust him to find the car I wanted, with no question at all. The Kia store is full of other great peoplebut John helped this experience turn into something very pleasant, rather than the dreaded event it was becoming at the hands of the other dealership. While Im certain that all Kia purchasers here their Salesman say call me, Im not sure that all people understand just how true that is! I feel confident that John would help, no matter when I called. Im proud to be part of the Shawnee Mission Kia extended family!

DavinaTheDiva

27 de feb. de 2014

I enjoyed the service i received from Frankie, he was very nice attentive and explained everything thoroughly. The only thing i was not satisfied with was the 3hrs it took to finalize everything. But again this is my first time purchasing from a major dealership, so that may be the standard time.

joewohlers

27 de feb. de 2014

For a salesman that considers your needs first, go to Shawnee Mission Kia and deal with Tony Koehler. He will go the distance for you.

CJMontenguise

23 de feb. de 2014

Just purchased our third vehicle from SMK last night! Have one ourselves, now both sons. Stone Atagi was great, start to finish and our younger son left the same night with his new Forte, just like the older one did last year in his new Optima. We'll be back next year to upgrade our Soul Exclaim (if we can part with it we love it so much!). Never thought we'd buy a foreign car, but much more car for the money and not a bit of trouble with it! Thank you Mr. Atagi!

Ajahmarie5

19 de feb. de 2014

I gave Stone an A+ he was organized, friendly and had my red Optima ready when I arrived at dealership, He went over all of the features the LX offered. He was great!

joeyz

9 de feb. de 2014

I bought a used car on December 20th 2013. It is February 10 and I have not received a title.I keep getting a different story why I havent received it.They told me to drive sensible. I am giving the car back and goin somewhere else. I will be doing everything necessary to get the money and trade in back plus payments. I will never go back or recommend this place to anybody.

Gidy25

28 de ene. de 2014

Kia Shawnee mission is very friendly, fair prices and clean environment. If you call to get an appointment, and they have their hands full, they will tell you. So no extra long waiting time in the waiting room.

Robopgmr

26 de ene. de 2014

I recently had a situation where I had two lease autos and only need one auto for my family. While in the service department of Shawnee Mission Kia I walked to the new car sales area and asked what I needed to do to turn in my 2013 Kia Soul. Chris Winans herd me ask and took me to his desk. I explained my situation and he said he would take care of me. Take care of me he did. Chris did an outstanding job of working with the bank and took my two autos, a 2012 Hyundia and 2013 Kia Soul, in for trade and financing a 2014 Kia Soul. To say I was pleasantly surprised is an understatement. My new payment is almost $100.00 less than the two lease payments and my insurance was reduced by almost $150.00. The time I spent with Chris and the employees at Shawnee Mission Kia was well worth it. Chris was constantly working on the trade and financing that was to my satisfaction. You would do yourself a favor the next time you buy or lease a new auto to see Chris. You won't be disappointed. A very satisfied customer.

robopgmr2

19 de ene. de 2014

When your Kia requires service or repair Shawnee Mission Kia is the dealership is an excellent choice. I have taken my Soul to them for the past three years. Their prices are reasonable and the customer service is outstanding. The dealership is very clean and the employees are very friendly and willing to help with any questions.

DonC

14 de ene. de 2014

This is the third KIA that I've bought from Shawnee Mission KIA. My salesman,Chris Winan, was VERY helpful. He listened to my needs and found just the car that I was looking for at a price that was within my budget. He made sure that I understood all of the features and advantages of the car and made sure that I was happy with my purchase. Really outstanding!

willcade

13 de ene. de 2014

Recently purchased a 2013 Kia Rio from Shawnee Mission Kia, and couldn't have asked for a better experience. The service was amazing and the price even better! This was my first car buying experience and I can honestly say it was amazing. I let Dennis Hitt know what kind of car I was looking for and he provided me with just at an amazing price - with a smile. Both he and Frankie Elyasi provided me with the Highest Quality service, above and beyond what I could've expected. If anyone is looking for quality car dealership service visit Shawnee Mission Kia and ask for Frankie Elyasi or Dennis Hitt.

kristynwing

11 de ene. de 2014

Chris Winans made sure I had everything I needed before driving my new KIA off the lot. He was an unbelievable car salesman loved him!

bll

7 de ene. de 2014

I made an appointment for a service recall. After waiting a while I was informed that they "just ran out of the parts". I had taken the day off work to get this looked at. No further help was offered, so I asked if the parts could be received...waited and no was the answer then I asked if another dealership could do the repair. No one went out of their way - as if my time wasn't valuable. After my asking, the manager did call over to Olathe Kia, who said they could help. I got there and they got me right in. No "parts" were needed as the corrosion wasn't bad enough, the wax was applied and it was a done deal (I did go ahead and get the transmission serviced while I was there, and that was quick as well). Once again I am disappointed with SMKIA. I don't think anyone even looked at my van to see if the control arm needed to be replaced in the first place.....I have bought two cars from this place...Also, I heard about this recall coming up a while back....I asked about it when I was in about 6 weeks ago and no one knew what I was talking about. Then a few weeks later I get the notice in the mail. How does the news know about it, but not the dealership? It could have saved me a trip as it is a bit of a drive for me.

TimS58

7 de ene. de 2014

Walked in New Years Eve needing a car because my old one was ready to fall apart. They put me with Stone. He was very helpful. I had some pretty specific criteria for what i would need and he was able to put me in a Soul. So far so good. Looking forward to a pleasant ownership experience.

dawna1969

19 de dic. de 2013

I had an excellent experience at the Shawnee mission Kia dealership. When no other dealership would help me they did. My salesman was wonderful and very helpful.I will recommend this dealership to everyone I know. I was in and out of there within 3 hours. The shortest time I ever spent in a car dealership. Thank u very much to Jim Schwarz. I appreciate all ur help.

Ccburns

15 de dic. de 2013

I serviced my 2011 Optima here with only 30,000 miles on it. They made several repairs to the engine under warranty, the last one being a cylinder head replacement. 3 weeks later the engine light came back on and I had to tow it back. They told me the engine had oil contamination and was ultimately ruined. They refused to pay for a new engine under warranty and told me to file a claim with my insurance. They never took responsibility for ruining my engine. I traded that vehicle in for a different 2011 Optima, the first time I needed an oil change I found out they had over tightened the oil drain plug. This dealer continues to offer terrible customer service and careless service. Do not use this dealer for sales or service!

HeatherBurgardt

23 de nov. de 2013

My wife and i were referred by her father to go to Kia because we had a horrible experience at Cable Dalhmer on State line, just to see what we could do to try to get my wife in a car. When we went we met with William Washington. He had said that he was new. Being a same sex family, we got treated so well by him, Rob, and the other employees there. We had such a great experience not only with William but with all the staff. We went in and had told William what we had and what we could work with and he put in us a car that was absolutly perfectfor my wife, and our family. We were so pleased with the out come and how everyone treated us and was willing to work with us that we would recommend anyone to go there.

amiee78

18 de nov. de 2013

I was in the market for a new car, and Frankie went above & beyond. He was patient, funny, and wanting to make sure I was completely satisfied with what I was wanting. I bought a 2014 Kia Forte, and I absolutely LOVE IT!!!! Frankie is a wonderful salesman, and I will be referring him & Shawnee Mission Kia to my friends & family. This is my 3rd car with Shawnee Mission, and the entire was wanting to keep me as a customer...and they did!!!Thank you so much Franke...you did an AWESOME JOB!!!!

nancyjohnsonemail

16 de nov. de 2013

I bought a car from Antonio today! Not only did I get the car I've been looking at for what seems like forever, but I got a very fair deal too. I couldn't be happier. If you're looking for a car, Shawnee Mission Kia is the place to go. Good people, great prices. Antonio was a great salesman. I highly suggest asking for him when you call or go by. I would also like to give a shout out to John & Pope for all of their hard work. Thanks guys! I will be referring you to my friends & family for all their car needs.

Libbydog

9 de nov. de 2013

My husband and I had a very fine experience buying a car from Shawnee Mission Ford. The group of people who work there are all very friendly and fun loving. No high pressure sales pitch. John listened and I had done my research, so I pretty much knew what I wanted. He was knowledgeable of the product. Thank you Kia and John Munz Arnette Fischer

aburgin

22 de oct. de 2013

The salesman frankie was very nice and patient with me and worked very hard to get me approved and yes I would recommend shawnee mission kia to friends family to anyone in need of a vehicle :)

Withers2013

9 de oct. de 2013

They did a great job and I would send my friends and family there. Everyone was very professional made the whole experience great.I'm very happy with my car!!!!

pbbuggie66

9 de ago. de 2013

After test driving a Kia Soul with Mr. Lamthi and proceeding to the financial part of purchasing a vehicle, I was very specific about financial term I wanted. I was offered a very low amount for my trade in(Kia). I was told I would get a military discount and Kia owner Loyalty discount, neither was on the paper work offered. Mr. Lamthi also would not disclose the interest rate when I asked him 3 times. His attitude was awful, when I refused the terms, he got rather obnoxious, telling me he wasn't doing the work if I would not sign a paper promising to "make the deal". We left the dealership without purchasing the vehicle. Feeling very insulted and angry. That same day we went to Frank Fletcher Kia in Jefferson City where we were treated wonderfully and bought a new Kia Soul with the exact terms I wanted with the discounts I was told. I had told Mr. Lamthi that we were also talking with Frank Fletcher Kia and he out an out lied telling me Shawnee Mission Kia sells 350 cars a month and Frank Fletcher Kia only sells 80 cars a month. I find that Mr. Lamthi would do well to take a class on treating people with respect. Absolutely the most disappointing car buying experience I have ever had.

Tonna Crotty

1 de ago. de 2013

My Kia dealership and my salesman, Stone Atagi, are the BEST. I just purchased my second Kia Soul and I love each of them.. Stone and SM Kia are my dealers for life. Tonna Crotty Overland Park, Kansas

phoenixphire

30 de jul. de 2013

I had been looking for a car and deciding between two different types. The extensive help, attention, and most of all the way that I was listened to and what I said was taken into consideration in the recommendations that were made to me were refreshing and some of the main reasons that I went with a Kia. I felt like I could truly trust what I was being told, like i was buying a car that I could trust, and like I could depend on everyone at the dealership to treat me with respect-- that's not something you get many places anymore.

Kylemyers68

29 de jul. de 2013

I typically don't write a lot of reviews, but my recent experience at Shawnee Mission Kia deserved one. I walked in, not expecting to find the car I wanted, but more just look around. Bryan Dahms greeted me at the door and "listened" to what I was looking for. I wasnt 100% sure what the differences were between all the modles, so i asked him to explain it to me, which he did, and we narrowed down the style of car I was wanting. Bryan was able to get me the color and style I was wanting, with out any back and forth with me, trying to get me interested in another modle or style car. Not only would I reccomend Bryan and Shawnee Mission Kia to my friends, but I already have. This was my first experience with this dealership, and I can say it was far above my expectations of buying a car. Job well done Bryan, and thanks for the great experience.

pr1689

22 de jul. de 2013

Jim was fantastic in helping my wife and I purchase our new Sportage. He came in on Sunday, his day off, after I called him on Saturday to assist us with purchasing a vehicle. He helped my son purchase his first new car on this past Thursday, 7/18/2013, and he made my son's first new car purchase a wonderful one.I personally feel Jim has gone above and beyond with helping my family purchase vehicles and his professionalism is only outdone by his personal interaction with us. He made us feel quite at ease and his patience is amazing! I recommend anyone wanting to purchase a KIA to see Jim Schwarz and have an enjoyable experience while purchasing a fantastic car from a fantastic dealership!

achapma

21 de jul. de 2013

Initially, when I went in to speak with Rocco my experience was good. He was helpful and seemed like he was trying to get me the best deal when he thought I was buying the car. When I returned the next day and saw the car he had for what my budget allowed and decided it was not the option for me, he was extremely rude and pushy. When I told him I wanted to speak with my dad before making a purchase he said "Oh so you have a 3rd base hitter now. We hate that". When I told him that I was not going to purchase the car he kept asking me "Why"? He even had some other guy sit down and try to talk me into a deal who was also very pushy and tried to get me to come and look at a car that he said was not even running, but was getting "work done" in the shop and I could come in in 2 days to see it. I had to ask 3 times before my keys were located and I could get out of there fast. I have a bad taste in my mouth from Shawnee Mission Kia and will tell everyone I know to take their business elsewhere. Rocco is rude and pushy and not a good salesman at all.

Franmayer

17 de jul. de 2013

We enjoyed our experience with the dealership and our sales rep, Stone Atagi. Additionally, all of the people have been very helpful with followup questions. And we really like the Sedona so far. My wife has been in several times to get help with the communications gadgets, and Stone has been very gracious and patient.

GabeArmstrong

16 de jul. de 2013

Being on a budget and tight schedule, my time at Kia and working with Gazi was more than I expected. Once I decided on the vehicle I was going to purchase things moved forward at a nice pace and with very little waiting time. Once I sat down in finance what used to be over and hour was done and I was out the door in 20 minutes.Thank You Shawnee Mission Kia

tlwoods

15 de jul. de 2013

I have been getting my previous car serviced at this site for a couple years so it was my first choice when I decided to purchase a new car. My sales rep, Stone Atagi, was knowledgeable, professional & friendly. My experience with "sales" was as positive as my previous experiences with "service". I will definitely recommend this shop to others and continue to come back. Thanks!

alyssalynnmoody

12 de jul. de 2013

To: Frankie Elyasi, Sales at Shawnee Mission KiaThanks again to you and your staff for all of your time and assistance. We really appreciate it!It was a pleasure doing business with you! You were friendly, professional, informative, and delightful!My new car is awesome - it is a completely different commute to work and you were right about the Sirius radio, totally amazing!I will definitely recommend Frankie Elyasi and Shawnee Mission Kia to my family and friends!Thanks again!Alyssa Moody and The Moody-Whetstone Family

sam7

28 de jun. de 2013

I took my car in for service and the assiant service manager, Mr. Michael Toll was very helpful and went out of his way to fix the issue on my car. And I strongly recommend anybody that needs car service to ask for Mr. Toll.

postpichal

24 de jun. de 2013

We were welcomed to Shawnee Mission Kia soon after we parked by Bryan. He showed us a place to sit down, asked us a couple inquiring questions and was on it! He soon had the car with color we requested and passed us to Stone. Stone took us for a test drive in our Optima. He familiarized us with the vehicle, answered our questions and was very courteous. Stone walked us through the buying process and wasn't the "typical" car salesman looking to make a deal. We felt his genuineness, honesty, and interest in our needs. Stone then passed us to Mark Pritchard. Mark is a professional at his duties there at Kia. I believe it takes a special kind of man to repeatedly walk buyers through the paperwork. He explained the warranty, and different options concerning gap insurance, interior and exterior coverage etc. He too was very polite, and treated us with dignity and respect. Sunday, when we dropped off our trade-in, Tony was there to meet us. He also met us with a smile, and even though he didn't sell us the car, sure was kind and genuine. My wife and I will definitely return for future purchases. Thank you especially to Bryan, Mark, and Stone for their care and attention.

jsjuarez

4 de jun. de 2013

Working with Thomson to purchase our new Kia was the best experience I have had with any salesman at a dealership. TO went above and beyond to make sure that we found the car that we were happy with and at a price that we wanted. He was extremely patient and very professional. I would definitely buy another car from Shawnee Mission Kia due to the great experience we had with TO. I will also be recommending the dealership and TO to our friends. Thank you TO!

highnoon

24 de abr. de 2013

The buying experience, thorughness and overall professionalism was extraordinary. David filled all of my needs and some. I was recommended to the dealership by another customer who had had a good experience. Eventhough I had been recommended I still had preconceived ideas of dealing with a used car concern. Those reservations were quickly put to rest after meeting and dealing with David. He was courteous, friendly and understanding of my needs and goals. He listened. I left there completely satisfied with the vehicle, price, terms and overall buying experience.I would gladly recommend David and Shawnee Mission KIA to anyone who was in the market for a reliable vehicle with outstanding service.

midwest32004

13 de abr. de 2013

he was a great salesman. He wasRight to the point. Very Friendly. He was Detailed on everything from how the process works to how to open the gas tank.

cspeer

10 de abr. de 2013

Tyrone is the friendliest and most genuine sales person I have ever met! His customer service exceeds any sales person I have ever encountered. I have purchased 3 vehicles from Tyrone and will not buy a car from anyone else!

becciv05

4 de abr. de 2013

I wanted to say a heartful thank you to David for making our visit to Shawnee Kia such a nice experience. When we went there we had no intention in purchasing a vehicle. We were there just to look and see what was out there. My husband and I have experienced some finacial setbacks and our credit was not the best. We new that we might have some issues when it came to credit. David was very understanding and said he was going to do his best to help us get into a new and dependable car. And that he did. I just want to say David is a very nice person and very helpful. I will definetly recommend him to my friends and family. Thank you David for our wonderful service and friendship. We are definetly enjoying our new car.Sincerly Rob and Rebecca Valenzuela

andrewflournoy

25 de mar. de 2013

Sales person was very friendly without being pushy. Able to get add-on packages and keep the price low. After the sale, the area was hit by several snow storms and the AWD did a great job. Would purchase another Kia.

CKinShawnee

20 de feb. de 2013

The wife and I have purchased many new vehicles in the past and our experience with Stone Atagi and Shawnee Mission Kia was probably the best so far. They were very patient with us. Let us test drive a car overnight, take it home and really get to look at it to evaluate if it was for us, or not. It was. And we returned on a Sunday to negotiate the deal. It didn't take long (maybe 10 minutes) agree on a sales price. We countered with what we thought was fair, Shawnee Mission Kia countered with an offer that was so close to what we wanted that it wasn't worth "haggling" further. Stone got to work immediately with the car prep as we went into Finance to do the paperwork. We were at the dealership for about 2 hours (not bad based on previous experiences). The new car we bought had some very minor exterior blemishes and Shawnee Mission Kia and Baron Collision Center bent over backward to accommodate getting the paint finish perfect. We love our new Optima and we're glad we purchased it from Shawnee Mission Kia.

trentkarla12

18 de feb. de 2013

Or sales rep was David Morando. He made the entire experience, from the collection of information, to the submitting of the application and even the selection of a vehicle very pleasant. He was very helpful and answered all question. We are struggling in trying to rebuild our credit and David was very understanding and sensitive to this fact. His attitude was one that did not appear condescending or judgmental of our situation. We will definitely refer friends and family to Shawnee Mission Kia and particularly tell them to ask for David Morando.

voodootrance

11 de feb. de 2013

I had done business with Shawnee Mission Kia in the past when I owned a Kia a few years ago and the service a professionalism is what brought me back here to purchase my new vehicle.. I knew what I wanted and didnt want when I got to the dealership and was greated immediatly by T.O... Although the computers were down the first time I came in T.O was able to get the process started and even came in on his day off to make sure I would be able to get the car and financing I wanted and needed!. T.O. went above and beyond to make sure I left the lot a satisfied customer.. By far the most enjoyable and pain free car buying experience I have ever encountered!. M IZ.....

crashperks

4 de feb. de 2013

Tony was a great salesman! We had been in about a month before and test drove a Sorento with Tony. He never pressured us to buy at that point and understood we wanted to do some research. We came back yesterday because we felt like the Sorento was the vehicle we wanted and we were lucky enough to get Tony again. After getting in another Sorento to test drive, Tony easily remembered us because of our great taste in music. :) I thought that it was impressive that he remembered our conversations from a month ago when we were only there for about 15 minutes. After test driving again, we knew we wanted the vehicle, but had to get the price we wanted. We never felt pressured to buy, and got a number that we were comfortable with. Everyone else we came in contact with was very friendly and we never felt taken advantage of. We walked out feeling great about our new SUV, and even better about our experience. I highly recommend Shawnee Mission Kia and Tony as a salesman!

aurich

28 de ene. de 2013

We just got our car so no repairs have been needed yet. I just want to say I am impressed with the staff that worked with us and love the car that we got!!!!

amy urich

27 de ene. de 2013

Everyone we came into contact with was friendly and worked hard to make a deal for us. It was an extremely pleasant experience. Thank you so much!Our salesman was great!

heidi.adams.771

27 de ene. de 2013

Went to just look at the vehicles with no actual intention to purchase, but was graciously met by Rocco Morando who was able make me a deal that I could not refuse. Thank you Rocco and Shawnee Mission KIA!!

julie94859

7 de ene. de 2013

My experience with Shawnee Mission Kia and Rocco Morando was awesome! I've never walked into a car dealership and had to wait for a salesman to help me-usually they're coming out of the woodwork! But I quickly decided that it must be an okay place to buy a car if so many other people were shopping there too! I only had to wait 5 minutes or so and am so glad I did--Rocco was assigned to me and he was absolutely great to work with! Very professional, knowledgeable, easy to talk to, and has a killer smile! Everyone at the dealership were very friendly and helpful. I'll definitely return to Shawnee Mission Kia for future car-buying.

kholt1313

3 de ene. de 2013

I was able to find he car that I wanted on the lot and dealing with the team was easy and straight forward. Thank you!

Amoriepix

25 de dic. de 2012

Bought my New Kia Rio a year ago, OMG am I happy! One they got me out of a piece of junk I bought at Jack Miller Kia, and into a new car for about $100 less per month, and about 6% less interest than Jack Miller. I recommend these people 100% I will be trading with them in the future. If you want a new KIA this is the place you want to buy oneBrian Lawliss - Overland Park, KS

mshofer

12 de dic. de 2012

Rocco Morando was incredibly helpful and friendly. He worked with us in advance of our coming in to make the process quick and easy. We love the car and we will definitely be repeat customers.

mary schowengerdt

5 de dic. de 2012

We were ready to buy a car from another dealership, but had to have some work done on our Kia - and when we were picking it up, Michael, in service talked us into coming back to Kia to try to let them convince us to buy a car. We have so enjoyed the service at Kia with our Optima - with Michael - we decided to wait on the purchase and give SM Kia a try. He hooked us up with T.O. and we were "hooked" and bought the Sorento 2013 that night! T.O. was NOT pushy. He's fun, engaging and worked with us. We also worked with Rob Childers who they call "Pope". Nice guy and worked with us. It was a great experience. They gave us all the info we needed and all the time we needed. We love our new car!! And can't wait to work with Michael again in service. He's the initial reason we returned! I'm baking brownies for them because it was such a good experience.

lindsey.n.cara

4 de dic. de 2012

I love this place! they make the car buying expericne so much less painful then it is! They were very paitent and nice with me and worked with me on every level. I TELL EVERYONE i know looking for a new car to go to Shawnee mission Kia because its the BEST place to buy a car!

bruce p

3 de dic. de 2012

Got great deal on 2013 Sorrento only took a few hours

Shawn ferguson

29 de nov. de 2012

The best car buying experience I ever had. JC did a great job in helping us get into a great car. They made this the easiest and best car buying experience we have ever had.

J.Morales

27 de nov. de 2012

I've purchased many new/used cars over the past 4 decades and I have to say, this was by far the most positive experience at a dealership I've ever had. Friendly and knowledgeable staff, they went out of their way to qualify me and to determine exactly the right car for my needs. John Coyner was my primary sales consultant, and Rebecca Gabriel my financial advisor. Both were terrific! I felt no pressure to make a decision. They gave me the options with a clear explanation of the pro's

SethGelencher

16 de nov. de 2012

I had visited several dealerships before this one trying to get financed within my budget. Though they were able to get me where I needed vehicle wise, it was the Salesmen himself who stood out.Out of every dealership I had visited, he was the only one who truly told me about the car I was looking at - features, car stats, etc. He knew the vehicle he was selling, which is what I would expect from everyone, but got only at this location.I will definitely recommend this location to my friends should they be in need of a new vehicle.

lewisorlando

15 de nov. de 2012

I had an incredibly positive experience with David. I was very happy that he was able to find such a great car for my family, and I will definitely recommend this dealership to friends and family!

Proud Sorento owner

31 de oct. de 2012

I have very little experience buying a car from a dealer to compare to, but this was fine. They drove the car I arrived in home for me, and even found me an owner's manual for the used car I bought -- after the sale. My salesman --Dudley Meyer -- was not high pressure, and was paitent with me -- when I came in I knew next to nothing about the mark or the models and wanted to sit in everything (I did my homework and came back). The finance guy was great. The facility is utilitarian (but quite clean and tidy) -- no excessive overhead to drive up the price of the vehicle. Convenient hours. They offered me a fair enough trade. Dudley followed up with a phone call after a couple of days, which I appreciated.

harrycarryrw56

18 de oct. de 2012

T O went above and beyond to answer any questions about the car, it's service and pricing. A very friendly and courteous professional that I will be happy to deal with again in the future.Sincerly,Richard WeneckMerriam, Kansas

Loll ok

5 de oct. de 2012

Very hard on selling high on interst don't recommend if first time buyer

Dgpeterson

5 de oct. de 2012

Hard sales driven asked for keys three times and would keep on bringing price back up. Called for price on car would not give me.

lbacon0915

25 de sep. de 2012

I absolutely LOVE the service Dept! the guys are great to work with and they take great care of my SOUL! everytime I leave there it's like I'm driving a BRAND NEW CLEAN CAR!!!! They are FABULOUS!!!

pbaptiste

18 de sep. de 2012

David Morando was great and this is the second car i've bought from him in the last year. However, his new boss was a very nasty individual. He's from the old school of Car Salesmen: rude, obnoxious, more concerned about arguing and haranguing the customer than being flexible enough to try different options to satisfy the customer. I almost did not buy the car because of how rude the manager was. I can't think of his name right now but David should know who he is. It took the owner 10 minutes for me to close the deal.

rzirbel

17 de sep. de 2012

DAVID WAS VERY KNOWLEDGABLE ABOUT THE VEHICLE AND OPTIONS AND THEIR OPERATION. HE WASFREINDLY AND PERSONABLE AND TOOK THE TIME AND EFFORT TO ANSWER MY QUESTIONS, WHICH WERE ANSWERED PROMPTLY. HE KEPT ME INFORMED DURING THE NEGOTIATIONS AND WAS VERY STRAIGHT FORWARD. HE FOLLOWED UP WITH ME AFTER THE PURCHASE SEVERAL TIMES TO MAKE SURE I WAS SATISFIED WITH THE VEHICLE. I WOULD HIGHLY RECOMEND DAVID TO ANYONE WHO IS LOOKING FOR A GOOD USED CAR!!RZ-SHAWNEE

Buyer

16 de sep. de 2012

We were looking for a used vehicle to replace one totalled in a car accident. The saleman was very friendly, and worked hard to find us something within our specifications of what we wanted. Only problem was they were so busy (it was a Saturday), the process to finalize the purchase took a long time. That's a good thing for the business being so busy selling cars..shows what a good business they have.

Destined for mediocrity no more

11 de sep. de 2012

Where do I begin.........First, our sales persons name was John Coyner and he was absolutely magnificent. My wife and I were laid off in 2007 within 4 days of each other. With the economy in the toilet let's just say that it took a while to both become employed again. Both were at a much lesser income level than previously. We lost our home, cars and almost all that we had to our name. That includes our good credit. We fell behind with everyone. We had to settle for cash purchases for vehicles for the next 5 years. With little of that available, the choices were not good. It seemed that we would never own a newer car again. Until we walked into the Kia dealership that is. Both transmissions failed on my wifes truck and my van and we were stuck. After visits to 12 dealerships and being made to feel like I was not worth their time and being pushed out of all 12 dealerships, I thought the same would happen at SM Kia. John set up an appointment, later confirmed that appointment and met us with a compassionate handshake and a reassuring tone and demeanor. He worked diligently with the Finance gentleman who seemed very interested in our needs and where we needed to be financially. I don't know how they worked their magic, but they did. We received an approval and John took his time to show us a number of vehicles. Everyone involved stayed after closing to ensure that we drove away with the right car for us on our budget. It was a very personal experience where we shared our history with each other and talked about our families. We felt as though we were all that mattered to these gentlemen. What a magnificent team. I can't wait to see my new friends again.

Backagain39

11 de sep. de 2012

My wife and I were in need of a "new" vehicle as the transmissions failed on both of our vehicles. Our credit was much less than appealing as we had both been laid off within 4 days of each other in 2007. We had lost our home, both new vehicles and almost everything else that we owned. We never thought we would be able to purchase a newer vehicle ever again. John Coyner and the pre-owned team at Shawnee Mission Kia changed that for us. John was compassionate, empathetic and reassuring in his tone and demeanor. I had spent the entire day at 12 different dealerships and was made to feel that what I needed didn't matter and that I was unimportant to them because I wasn't a "big sale" for them. I expected the same from SM Kia, but received the exact opposite. We were treated as though we were the most important people to everyone involved in the process. The Finance team worked miracles to get us financed and John showed us every vehicle that we were interested in. Each person in the process stayed far past closing to ensure that we drove away that night in a car that was right for us and was within our price range. This was a completely new concept in car sales that I had never seen before. When we drove away,we felt as though we had made new friends at SM Kia and look forward to seeing them again. Thank you is not sufficient for allowing us the opportunity to re-establish ourselves and feel respected once again. You have assembled a winning team and I will shout those words at the top of my lungs for all to hear.

shamilton7292

8 de sep. de 2012

Just wanted to let you know that my salesman David Morando went way above & beyond to help me find & purchase a new car that I really like. The engine on my previous car blew so I didn't have any transportation to shop for a new car. David actually came to my home to pick me up & take me to the dealership! He spent many hours helping me with my financing & selection. He stayed late, way beyond his regular hours, just to make sure that I got the car I wanted. He was very friendly & personable but never made me feel pressured. I would recommend Shawnee Mission Kia & David Morando to anyone who needs a new car.Sara HamiltonLenexa, KS

simmie.mcmillan

5 de sep. de 2012

We were not ideal candidates for financing, but David Morando and John Roberts worked really hard to find us financing. They were really great in explaining all the details about the financing, especially David. David and his manager were able to find just the right car for us. David put us right at ease with the test drives. Plus, they gave us a really great deal on the warrenty by extending it. I would definitely recommend Shawnee Mission Kia to anyone looking for a used vehicle.

bhandy

26 de jul. de 2012

i gave the rating above because this was my second KIA i have bought with Nick and it was even better the second time. He was able to get me a great deal on a brand new one.

nvandevelde

26 de jul. de 2012

We had a wonderful overall experience! Morgan made the whole process smooth and comfortable! We ended up purchasing a Kia Sorento 2013 and we would def come back to him for any future needs! Thanks Morgan!

Yahbah

25 de jul. de 2012

T.O. was very patient. I wanted a lot and even when he thought we might be pushing it, he never said no, he just smiled and asked anyway. In the end I got everything I wanted at the price I wanted. He may car buying less stressful. Finally one of my main request was the home link system. I made it known from the beginning. I checked right before we closed the deal and that vehicle did not have it. Again T.O. Just smiled said I'll be right back and when he returned said he had it taken care of. No cost to me. We completed the sale and he ordered the home link and the service people called me when it arrived and installed it. T.O. Also called me a few days after and made sure everything was okay an to find out if I had any questions. Customer service has been great so far. I'm glad my car buying experience was enjoyable instead of the dreaded nightmare I'm use to. Thanks for the great experience.

jerryjho

16 de jul. de 2012

I had a great experience when I went to Shawnee Mission KIA! I was not expecting to leave with a car but with T.O.'s help, I drove away in a brand new KIA Soul! What really impressed me was that this was all on T.O.'s day off! I would highly recommend Shawnee Mission KIA and especially Thomson "T.O." Omboga to anyone!

strevino

9 de jul. de 2012

From the first time I called and spoke with Rocco he was very nice and professional. I do not have good credit and it was very important to me that I was treated the same as someone with great credit as I am trying to recover mine. All I asked was for him to keep it very real with me. He was amazing. I have told everyone how great he was about making me feel like this goal was reachable. AND IM DRIVING MY NEW KIA SOUL!! THank you Rocco I know I was a handful but thank you! Stephanie

Astorms

2 de jul. de 2012

I searched for a Soul + for over a week working with another dealership. I was very discouraged until I received a call from D Morgan. Even over the phone, I could tell this guy wanted to find me the car I was looking for. I was able to meet with him, and the staff at Shawnee Mission Kia today and later that evening I drove away in my dream car! I owe it to the professionalism of this dealership! I guarantee you will walk away feeling great about your purchase! I would recommend to my family and friends!

bsmith630

25 de jun. de 2012

My husband and I purchased a white 2012 Kia Soul from Rocco back in September, and been very happy with the vehicle and the entire experience at Shawnee Mission Kia. My husband was very specific about the type of rims he wanted on our new vehicle, and even though the 2012 was very new at that point, Rocco managed to find just what we were looking for in Lincoln, Nebraska. He goes above and beyond what most dealers will do for their customers and makes the buyer/s feel very comfortable and at ease throughout the purchase. Service has also been top notch at Shawnee Mission Kia, so we plan to bring our vehicle back each time we need something, even though there is a dealership right here in Independence. Way to go Rocco and Shawnee Mission Kia!

RBEvans

21 de jun. de 2012

I was dreading shopping for a new car, but Thomson and the other people at SM Kia made it a really good experience! Thomson came in on his day off to help me, and couldn't have been nicer. There were no high-pressure sales tactics at all, and I felt the whole process was conducted in an honest and fair way. Thomson was very knowledgeable and very helpful. I wouldn't hesitate to recommend Thomson and Shawnee Mission Kia!

ngrigler

18 de jun. de 2012

This was the first dealership I called and got someone who cared about my situation. Nick even got my previous dealer to lower the the price of my old car so I could do a trade-in. Nick and his assistant , Jerra were very helpful and answered all my questions.I would recommend this dealership to anybody looking to buy a car. They helped me when nobody else would. Thanks Shawnee Mission Kia! Nikki G.

GuyWixon

18 de jun. de 2012

Sales representative was exceedingly professional and courteous. Listened to all details and responded with honesty and sincerity. I would highly seek out this professional for future care purchases as well as refer others to him.

etta brant

17 de jun. de 2012

Nick has a laid back manner,using humor,which I appreciate. This illinated stress and pressure. I pull away from high pressure sales tactics. He was prompt in answering all questions. He seemed to fully understand my personal needs.

jsm62769

15 de jun. de 2012

Great experience for a first time buyer with little credit. Nick made it simple and managed all the road blocks for me. Even called after my purchase to make sure I was still happy. Title came two weeks after I drove caroff lot. Tagged and titled same month!

amanda79

7 de jun. de 2012

My visit to Shawnee Mission Kia was great! My sales rep was Rocco and he make the whole process so easy. I went in thinking they would not be able to help me do to my credit, but they did everything than could to make me happy. They got me in the car I really wanted, with the payment I wanted...I would recommend to everyone to go see Rocco at SMK!!!

Ucograd08

1 de jun. de 2012

T.O. was extremely nice, helpful and dedicated in getting me the vehicle that I wanted. He knew exactly what I wanted and never stopped looking for that perfect, pearl White Optima, with all the options on it that I desired. He provided updates on which dealership had what we were looking for and didn't give up. He provided us with a nice loaner Optima until my vehicle was found. I couldn't ask for a better salesperson! He was never pushy and worked extremely hard.

jpitsenberger

28 de may. de 2012

Very helpful, friendly, and responsive. Recommend strongly. The process was simple because Thomas made it friendly, not like other dealerships I have dealt with, great experience.Thanks.

michill00

27 de may. de 2012

I am one car sale away from my bonus, We want to sell you this car, Make me an offer, my boss said no one is walking away this month. Were selling everyone a car. I cant remember all the lines we were told. Test drove and found the car we wanted. Walked inside, sat down and got ready to negotiate. To my astonishment, the price we were initially offered was almost $1,000 over the sticker MSRP plus the $399 paper work processing fee. All this is before we even really started talking. Only a sucker pays MSRP or sticker price, but to jack it up another $1,000 with no explanation is ridiculous. Forget about asking to see the factory invoice, they print one from the internet. Ask about all the added fees such as hold back fee, advertisement fee, and who knows what else fee, and they are done with you. Oh, not to mention the sticker price included the delivery fee which they tried to add again with their initial offer. The general sales manager came over to talk fees with me, and he sat down and showed me the internet invoice price. Then he proceeded to tell me, This MSRP plus the $399 paper work fee is what you will pay for the car or there is no deal. I said thank you, shook his hand and went to Olathe KIA and bought the same car for $2,000 less, all after hours none the less.

k fulford

16 de may. de 2012

These people don't even rate 1 star...I have had them call me 2 or 3 times to return for "guaranteed" credit. i finally agreed to go in to see them last week. I had a finance man by the name of Mike Reed tells me i only needed to come in to speak to the lender over the phone and that everything else was done. I get there, speak to a new salesman by the name of Roger NIchols, never did meet Mr Reed. Was never shown a car. I kept asking the salesman what the problem was and he kept stating that he was new and that the finance people were working on it, but wold not give ihm any info. After 2 hours of this I left. I went to another dealer last night and was given a test drive and great service. Problem is that when they ran the credit for the car, the finance people explained to me that Shawnee Mission Kia had ran my credit so many times that in the 2 hours i was there that they had DROPPED MY SCORE 70 POINTS!!!!!!!!!!!!! So of course now I don't qualify for Jack!!!!! I would not recommend this place to a dog if they were giving away free food.

mkneal

15 de may. de 2012

Prior to coming to your dealership, I knew that I wanted a KIA. I went to three other KIA dealerships during the same time period. One of them, I never did have anyone come up and ask me if I needed anything. I very much enjoyed my dealings with Thomson. My girlfriend and I both liked him enough for her to buy a car, too. Thank you for my car.

William C. Walker

14 de may. de 2012

I found myself in the unenviable position of having my car totaled by someone (not my fault) recently after making only three payments. I needed a replacement car fast and since I purchased my last vehicle at SM Kia I decided to go back there because they were willing to finance me despite my less than stellar credit report. Well, Bobby Harris went out of his way to make certain that I got another fuel efficient car at the same payment as the previous car. Overall am very pleased with the service of Bobby and also the Business Management office of Shawnee Mission Kia. I give Bobby two "thumbs up" for his service and dedication to his customers.

quadzilla71

30 de abr. de 2012

Took a long time to get paperwork in order. We were not told everything we needed before we came to sign papers. If we knew paperwork had to be in a certain format, we would have had it ready.

LLohmann8988

27 de abr. de 2012

T.O. Omboga was very helpful the minute we arrived at the dealership. We had a new Optima to try out in short order and was very helpful in explaining all the new features. His attitude was very professional with out being overbearing. It was our best experience leasing or purchasing a new vehicle. I would highly recommend T. O. to anyone wanting to purchase or lease a new vehicle. Dane Kaplan was also very professional in getting our finance package taken care of without delay. I was also very impressed with the friendliness of all the staff I had brief contact with including the service advisor Jimmy Moore. Leonard E. Lohmann

Candy Lady

25 de abr. de 2012

Your Review Text: I hadn't bought a car in many years and after procrastinating for some time my daughter gave me the push I needed. We went to Shawnee Mission Kia and Stephon came out to greet us. He made me feel at ease and really worked with me and got me a great deal within my budget. I would highly recommend Shephon to my family and friends. I really want to thank Stephon for all he did to help me find the car I really wanted.

streetsidepoet

25 de abr. de 2012

David was a pleasure to work with! He worked with me diligently despite credit issues. There was even a point in the process where it looked like he wouldn't be able to help me, and even after that he continued to take my calls and go out of his way to help me. I would and have been recommending that everyone I know come to Shawnee Mission Kia and that they work with David!I couldn't be happier with the car or the service I received!

skpage62

24 de abr. de 2012

I hadn't bought a car in many years and after procrastinating for some time my daughter gave me the push I needed. We went to Shawnee Mission Kia and Stephon came out to greet us. He made me feel at ease and really worked with me and got me a great deal within my budget. I would highly recommend Shephon to my family and friends. I really want to thank Stephon for all he did to help me find the car I really wanted.

MyForte4859

23 de abr. de 2012

I purchased a New Forte from Mr. Omboga who was very attentive! He followed up with me several times and even sent me a thank you text this morning! I will definitely be referring his award winning service to others! I especially appreciated his knowledge and honesty in the transaction! Thanks a lot Thomson!

bcsjack

21 de abr. de 2012

I purchased a vehicle in November for my son with Nick Dudaj and it was a pleasant experience so I decided to call him to see if he could help me get a minivan that I had been wanting. He was able to help me and his service was excellent. He returned my calls in a timely fashion and he had all the answers I needed to all of my questions. I will be telling everyone I know that is in the market for a vehicle to contact Nick Dudaj at Shawnee Mission Kia. I will definitely call him whenever I need.Thank you

rpyle

20 de abr. de 2012

If you choose to visit this dealership, which I highly recommend, you should immediately ask for Rocco. You will not find a salesman with more integrity. He cares about getting you the best deal and will see it through to the very end. He worked on a 2 car deal with me for over a week. My wife forgot her garage door opener in the car we traded in. Rocco tracked it down and brought it to my work. He is an asset to the dealership and I recommend that you do not work with anyone else!!!!!Ryan P

davinj

5 de abr. de 2012

David Morando was by far the most pofessional, detailed Sales person I've ever dealt with. He took the extra time to show me EVERYTHING about the car in a open honest way. He made my car buying experience memorable!! I appreciate the fact that he was so willing to go out of his way to make the process seamless.Bobby also followed up well which put my mind at ease.

Alyssa101

14 de mar. de 2012

Rocco Morando is very annoying!!! Acts like he knows all, when infact I corrected him 5 different times on what options where with the car I was looking at. I am sure Shawnee Mission Kia dealership is a great one and if I had another sale person I probably would have purchased through them.

Londyson

8 de mar. de 2012

Our salesman, David, was fantastic. We even suggested that my parents work with David when they buy a vehicle in the next year because we thought he was so great. Overall, the experience was very good. The only down side was that we were called 3 times to come back and sign documents that weren't correct. This was not our fault but rather who ever prepared the documents. We got the issues handled but it was very frustrating.

j3bass

4 de mar. de 2012

Suli did everything possible to get me a car. He knew my needs and wants and helped me find a car that made me happy. After spending 5 hours at the lot he never gave up and I drove away with a 2010 Chevy Cobalt that day and am very happy with his service.

nicolecrose

17 de feb. de 2012

David was realy great to work with, so very helpful with getting me into the new soul and showing all the features and how it worked. A big thanks to david! Croses'

GDoherty

16 de feb. de 2012

It was a very good experence. I have never had such a great time with a sale team. Like you have at Shawnee Mission Kia. Thank you all very much George Doherty.

j12m34r56

14 de feb. de 2012

Jaime was absolutely great. I would totally recommend him to a friend or acquaintance to go visit and speak with should they be interested in purchasing or leasing a KIA.

jamesmom

13 de feb. de 2012

David was a joy to work with he made me feel like I wasn't just another sale. Also made the whole process fun. Everytime I called with a question he would take time to answer it. I love my car and the price I got for it. I would recommend this dealer and David to friends and family.

Perryetta

29 de ene. de 2012

It was my first visit to a car dealership in a long time, so I was looking for the salesman to feed me lies, but Suesy made me feel like I was in control over everything. He was a very nice young man. I think he deserves a good review because it's rare to see a young educated man out doing something good nowadays. I described to him what I wanted in a car and he took me right to my dream car, it was perfect I drove out of the lot with a smile on my face and not just because i got a new car.

rshaw3481

23 de ene. de 2012

My entire experience at Shawnee Mission Kia was a great one. I was in a vehicle that was about to literally just fall apart bumper to bumper and I had to get something completed right away. I thought I was going to end up having to get yet another clunker just to get me around again for another couple of years. But my salesman Jaime worked with me start to finish to get something done for me. I told Jaime upfront that I was going to be a challenge to get approved for a brand new vehicle. He did not show me the exit, give me the cold shoulder, or treat me as an inferior person. He stuck with me and made something happen for me. During the entire process, he was courteous and freindly but it wasn't just to make a sale. I could tell there was sincereity behind his character because before he knew he'd be able to get me in something to already having made the sale, his personality never changed. Thank you Jaime!!!

puppylittlepetcare

19 de ene. de 2012

Denise was wonderful! She found us exactly what we needed for the price we needed. Absolutely amazing customer service! Thank you, Denise and the wonderful Financial Team for working so hard to help us!!!! We will be back when its time to upgrade or find a second car! I will recommend EVERYONE I know that is looking for a car to buy one through Shawnee Mission Kia. Keep up all the great work and amazing customer service!

navybri

15 de ene. de 2012

After shopping all over town for a used vehicle for my daughter we finally found one that is head and shoulders above the rest. Shawnee Mission Kia Used Cars! Our salesman, Tyrone Taylor was outstanding and the Manager Heather showed why she is in the position she is in, excellent customer service! Everything from shopping, financing, and delivery was all handled superbly by these professionals! They actually call back, a rare thing these days! Even after the sale it doesn't stop. Tyrone called my daughter to check on the vehicle and asked if everything was ok, she had a light come on that said she had a tail light out. Tyrone said, just bring it by and we'll take of it! We were in and out in less than 10 minutes! With out question, one of the best car buying experiences I've had! Thank you!

jadess1

9 de ene. de 2012

Suli was a pleasure to work with. I was there a while working on the financing and the whole time I was there, he was friendly, didn't make me feel uncomfortable and he helped the time pass. I would recommend him to anyone. He was professional and I never once felt like he was taking advantage of me or my situation. He was honest. I would definitely go back to him when I am ready for my next car purchase.

Mlaw2

5 de ene. de 2012

We have purchased 5 KIA vehicles from Shawnee Mission Kia going back to 2001. The sales people have always been great, as has management and all the folks in the Service Dept.

afmajbuck

3 de ene. de 2012

Started out as an impulse buy...turned into a great experience. Suli and the crew from Shawnee Mission Kia did a great job of earning my business! My new Optima was a Christmas present for my wife and they even made sure I got the big red bow! Great experience!

cpharris2000

3 de ene. de 2012

We had a very good experience at Shawnee Mission Kia. They sold us what we wanted and never tried to push us towards a different trim package or vehicle. The entire process was as painless as buying a car can be! Thomson was always very friendly, courteous and attentive. Since our purchase he has been very helpful.

ctb425

28 de dic. de 2011

Thomson was great to work with. He's very amiable and did a good job of explaining the vehicle's features. He even showed us how to set up the Bluetooth before we drove off the lot. In spite of Thomson's loyalty to Mizzou, my wife and I -- both loyal Jayhawks -- would recommend him and Shawnee Mission Kia to our friends.

ravens4410

20 de dic. de 2011

They were extremely helpful and nice. After getting turned down by several rude dealers in the area, Shawnee Mission Kia got us into a nice vehicle at a reasonable price. Plus free oil changes for the life of the loan. You won't find a better experience buying a car than here.

kornnut

15 de dic. de 2011

I came in not really planning to buy a car. I was just "window shopping" with a thought that if I found the right deal I would consider it. I had some very rigid criteria and had no interest in budging. I was somewhat considering buying my fiance a car for Christmas.The salesman approached me and asked if he could help. My immediate thought was "go away and let me look" but I told him some of my criteria and decided to let him try to sale me a car. He showed me a couple cars, and I just wasn't interested in them. I was working to find a way to just leave without being rude. He tried several angles and I just wasn't biting. It was very low pressure but you could tell he wanted to make something happen. He got the manager involved and they ran through a list of cars they thought would fit my criteria. They finally mentioned a 2010 Kia Optima EX. Liking Optimas I agreed to take a look at it. It was beautiful. He had sold me. I was so impressed I decided to look into trading in my 2007 Suzuki SX4 and buying a second vehicle. The first one Suli showed me was a 2011 Optima LX. It is amazing and I am very happy with it. I bought both vehicles and highly recommend going to see Suli to anyone considering buying a car.Suli won't let you leave there without at minimum feeling like you've had a positive experience. This dealership has created a life long customer based on Suli's dedication.

redshiva40

11 de dic. de 2011

As a previous Kia owner, I have dealt with their TOP NOTCH service department in the past. The friendliness, professionalism, and customer-service orientation played a major part in my reason to remain a Kia owner and purchase a new Kia. My sales person, Jim Schwarz, was nothing less than fantastic, and just as friendly, professional and customer-service oriented as the service department. Kudos to SMK!

quandt

9 de dic. de 2011

Shannon was very helpful and accommodating. This was the best experience my wife and I have had at a car dealership. I would definitely recommend Shannon and this dealership.

demoman1

5 de dic. de 2011

Wish we had met NickatSMK a long time ago! What a fantastic experience in buying a car. I will definitely recommend this dealership and Nick to anyone I know that is looking for a car! Everyone one there was friendly and nobody even slightly made us feel pushed or rushed to buy one of thier cars. My husband buys a new car every 2 years and is seriously thinking of trading in his mercedez for a new KIA with all the bells and whistles like he got me in the Kia Sportage we just purchased.

GrahamLenexaKS

2 de dic. de 2011

We were very pleased with our experience with Jim and everyone else at Shawnee Mission Kia. In the past we've bought cars from many other dealerships in the Kansas City area (Aristocrat, Baron, Jay Wolfe and Molle), and the level of service Jim personally provided plus the overall experience we had a Shawnee Mission Kia was the best we've had buying a car. No question we will refer others to Jim and SMK.

caroleed

28 de nov. de 2011

My experience was very good. I started out in the morning, applying on line and by the end of the day I had my first new car in over 10 years! Thank you Nick!

averybrown

27 de nov. de 2011

This was my first time ever buying a car. I was scared that this experience would be like how everyone was telling me, AWFUL. I went in and it turned out to be not at all that way. The Sales guy was SUPER nice and not pushy AT ALL. Also they seem to genuinely care about the customers. They even gave me the price I saw online even though the sale was 'just for the weekend'. I am so glad my first car buying experience was with Shawnee Mission Kia, they are awesome.

Amoriepix

27 de nov. de 2011

I was really impressed the the purchacing process of my new Kia, What a wonderful job Steve & Beggy did to make my experience the very best it could be.I wish all the other times I have bought a car at other dealerships would have been this great. I most likely will never buy another car from another dealer. Steve was professional and did the best job on getting me a loan.Beggy was professional yet very funny which I liked, what a great personallity she has. Keep her around you have a winner.Brian Lawliss New Kia owner

Wilddog

26 de nov. de 2011

I was very satisified with my experience with your Salesman and the Dealership.I did not receive any high pressure tactics. They need a larger location, it is a conjested area.

elixir71

25 de nov. de 2011

I just bought a new Kia Sorento from Shawnee Mission Kia. My sales representative was Jim Schwarz. He did an excellent job with me and went above and beyong in making sure I got everything I needed. He even was able to get me more on my trade in than I thought my car was worth. Additionally he continued to be helpful AFTER the sale was over. I couldnt be happier with my new car or my experience buying it!

jfpayne

23 de nov. de 2011

Before going to Shawnee Mission Kia, we had already driven the Sorento and knew pretty much exactly what we wanted so our time with sales personnel was limited. I worked with John via email/phone and Nick at the dealership. Both were very straight forward, friendly, responsive, and easy to work with. John's proposal was better than at least one other dealership that we had worked with previously. The other staff personnel that we worked with (finance, and when we picked up the car) were also very friendly and no pressure whatsoever. Great experience overall.

kabrickdave

22 de nov. de 2011

from the first contact all the way to the end was a very pleasant experience.very friendly, very confortable , no pressure. nick went out of his way to help me thru the entire process. i will defenitly be a repeat customer.and i love my kia forte thanks so much.

uswcab54

22 de nov. de 2011

Nick was very helpful and worked hard to get us a great deal on both our trade and the vehicle we purchased. He went the extra mile to make sure we were satisfied.

waltd

16 de nov. de 2011

Nick was a great guy to work with. I would recommend him to a friend.He was extremely knowledgeable about the vehicle (he answered even the most detailed question). Nick also gave a great price on the new vehicle.We spoke with Nick several times before purchasing the vehicle.The actual day of purchase - Nick was not working. The following has no reflection on Nick.I give Nick a full 5 stars.---------------------------We purchased the vehicle on a Sunday.We knew exactly which vehicle we wanted. We anticipated only spending an hour or so at the dealership.It was exactly 4.0 hours from the time entered the dealership until we left.This was not a pleasurable experience. The dealership should address this issue.Spending 4.0 hours to purchase a vehicle = 2 stars.---------------------------First contact with service dept.They were supposed to install a cargo cover and splash guards as part of purchase agreement (which the service dept needed to order).A few days after purchasing the vehicle, the service dept called me and said the cargo cover and splash guards were available to install.I set an appointment for service. Upon arrival, I found the neither the cargo cover or splash guards were available for installation. The splash guards ordered were for a Rio (not a Soul) and the cargo cover was really similar to a net.The parts personnel stated they did not carry a cargo cover for a Soul. I provided them a link to the Kia Accessory Store and showed them the cargo cover. I decided to just order the cover on my own (w/o using the service dept).1 star---------------------------I really liked Nick (sales person) and the vehicle.The above complaints should have no reflection on Nick or the vehicle.

vlweir

16 de nov. de 2011

Excellent experience. Dealership helped me lower my current payment approximately $200. I would definitely recommend Stephon and Shawnee Mission Kia / Hyundai to my friends and family.

Lisha914

15 de nov. de 2011

Vinod did everything that he could to get us the best deal possible on our trade as well on the vehicle that we were purchasing. We really appreciated the fact that everyone from sales rep to finance stayed there until the entire process was over. He even took the time to switch over our license plates and there was a full tank of gas in the car when we drove off the lot which was generous!! We were there until almost 9 or 10pm and even got a slice of pizza before leaving. I will most definitely recommend Shawnee Mission Kia and Vinod Shirley to everyone I know.

Lisa S

11 de nov. de 2011

Rocco was Great! Best Sales man i've had in a long time. Shawnee Mission Kia should be glad to have him. Hope for more great business with them in the future. L.Smith

maura1984

17 de oct. de 2011

Thomson Ombaga went above and beyond what most sales people would be willing to do to help a new client in need. I know this becasue Thomson was not the first sales person I contacted. He will be the one I call when I need another car next fall. Due to an auto accident, my family was atempting to purchase a hard to obtain vehicle while I was out of town on business for 8 days. There was a 24 hour window of time to complete the purchase transaction and get a family member back to his last year of college. Though I was unavailable to come to the dealership anytime prior to picking up the car, Thomson made sure the vehicle was onsite and the transaction was smooth.

rebecca9127

11 de oct. de 2011

Being able to gather information via instant chat was a HUGE reason for choosing this dealership in the first place. I hate the process of buying a car and the length of time it takes to get from looking at a vehicle to actually purchasing. Nick answered most of my questions via their instant message tool on their website, so I didn't have to spend the entire day at the dealership. He was also honest with me from the beginning about what I could expect to get for what I was willing to spend. I would (and have already) reccommend this dealership and salesperson to my friends/family who are in the marked for a new vehicle. And when we are ready to buy again, my husband and I will certainly return to them if possible.

chrisveith

6 de oct. de 2011

Thompson was great to work with with. We started out by emailing and I appreciated that he responded to my e-mails promptly and with the answers I needed. I grew up in car family, my Grandpa worked for Ford for 55 years as was Time Magazine Dealer of the year several times. So I know a good salesman and Thompson is one. He was not pushy or overbearing and allowed me time to think when I needed to. I would most definently recommend Thompson to any of my friends should they be in the market for a car.

williamcary

27 de sep. de 2011

Nick had me sold during a meeting at a coffee shop. His great personality and knowledge of the autos were a major plus in my decision to buy from your dealership. On the day I went to the dealership T.O. let me know that Nick was off that day and T.O. would be taking care of me. I was impressed at the service, knowledge, and time spent with me that day. I signed the paperwork and drove off with my new Forte. Thanks again for the nice experience.Bill

dcaray

21 de sep. de 2011

Mr Omboga met us at the door, answered all our questions, was very courteous and friendly. He patiently showed us the vehicles we were interested in, let us drive them, and got us the deal we wanted. Mr Omboga was very knowledgeable and efficient, but never pushy. It was a good experience and I would recommend SM KIA

blpowers

20 de sep. de 2011

I did not get a 2nd Key when I bought car, took 2 visits, and still had to wait. poor service and follow through. Told they would bring new key on friday finally got it Tuesday. Was also told Ipod was ready to use and had to spend 41.00 on a KIA brand IPOD connection.

ash and tanya

18 de sep. de 2011

Rocco was fantastic and made the whole experience incredible. He made purchasing this car a dream. He was sweet and understanding and worked hard to get us the best deal he possibly could. We could not be happier with the services provided by rocco, chin, and rachel. The whole staff was friendly. We hope to do more purchases with rocco and shawnee mission kia.

fashionrx

18 de sep. de 2011

This is actually a testimonial: Rocco has single handly changed every negative feeling I ever had with the car buying experience. I literally look forward to my next purchase with shawnee mission kia. His kindness, generosity and patience were truly unbelievable in todays world. He went above and beyond for us and there are not enough wonderful words to describe how amazing Rocco truly is. Rocco is a "ROCKSTAR" in every sense of the word.

stownsend1

16 de sep. de 2011

Have purchased three new cars from Shawnee Mission Kia, and we have worked with Nick all three times. Very happy with him, the dealership, and our new Sorento. Honestly we checked out 3 dealerships besides Shawnee Mission Kia before buying the Sorento; no one came close to Shawnee Mission Kia on our trade allowance, or new car payments. Thank you for getting us the car we wanted for the price we wanted.

CONCORD

15 de sep. de 2011

Vinod Shirley is a new employee but you would not have known it until he told you. He will be a great asset to Kia.

Samatha

8 de sep. de 2011

My experience at Shawnee Mission Kia was great! They helped me find exactly what I needed. They were polite, respectful, and worked quickly. I was very impressed by the kindness shown to me, even after the sale. My salesperson, Rocco, has even called and emailed me to make sure that I still love my car! I recommend them to everyone. I will definitely buy another car from them!

6'7" married to 5'2"

6 de sep. de 2011

Wow! What a great experience! Great folks! Lets get real, buying a new/used car STILL SUCKS, but Jim Canto is THE best car salesman I have met yet. Searching for a car both me and my wife fit in has been a HORRIBLE experience. Jim did ABSOLUTELY NO pushing at all. What a relief from what he had been dealing with at other dealerships! Thanks again Jim! We are VERY VERY happy with our new vehicle!

mikita

3 de sep. de 2011

they were fast and friendly and put up with my kids running around! i would suggest them to anyone i know. Yay! Rocco was great!

Saints

24 de ago. de 2011

We were buyers not shoppers and were treated accordingly. Our dealer was honest, patient in showing high end vs. lower end and friendly. Since we were buyers and had researched for basically two years, we expected and wanted the process to be alot quicker. We were at the dealership for 3 1/2 hours. Granted we could have been more prepared but the process is still painful and has been on both our new Kia and new Hyundai (both purchased in last 30 days). They did offer us lunch which was the only saving grace and very appreciated!

KIA Mom

17 de ago. de 2011

My husband and I were looking to buy a newer vehicle with AWD and Shawnee Mission KIA fit the bill! We started off the process with Rocco, who was so nice to my husband and scheduled our test drive. When we got there, Nancy took over and we were so impressed! She is a sweet gal who made us feel right at home! Our girls loved her and she was so patient with all of our questions. Thanks to the wonderful way we were treated by everyone we came home with a 2012 KIA Sorento! We WILL be back!

ctbubbles08

17 de ago. de 2011

Nancy did a great job. She was very nice and listened to all of my wants and needs. I appreciated the fact that she took her time to help me with my bluetooth, help me with my things when i traded my car. Its the little things that matter to me and she did exactly that. If i were ever to refer anybody i would definatly send them to Nancy.

mcgille

17 de ago. de 2011

My husband and I were looking for a vehicle with AWD and great gas mileage. Shawnee Mission KIA fit the bill of everything we were looking for! We started the process off with Rocco and when we came in to test drive we worked with Nancy! She was such a sweetie and helped us find the perfect vehicle to fit our family and all of the softball equipment we will be hauling! We came home with a 2012 KIA Sorento! It was well worth the 2 hour drive to Shawnee Mission KIA!

bnumrich

16 de ago. de 2011

Becky and Chin (sales manager) were very pleasant and attentive throughout the process. My wife and I were provided the information which we requested to assess the trade-in offer made for our vehicle and final purchase price of 2011 Kia Sorento. We were pleased with our experience and would recommend Shawnee Mission Kia to others.

mikej3

16 de ago. de 2011

Just purchased a used 2011 Kia Forte Koup with 20K miles. Was a factory exec car and is very clean and well maintained. Rocco was great to work with. No pressure and listened to what I was looking for. Mike Reid handled the final offer and financing and was more than fair including valuing my trade. I would highly recommend Kia, this dealership and especially Rocco.

BadgerMike

15 de ago. de 2011

Just purchased slightly used Kia Forte Koup. My salesman was Rocco Morando and the finance was handled by Mike Reid. Both were excellent. Kia, the dealership and the product are excellent and the buying process was very professional.

Dwayne Eiland

12 de ago. de 2011

My wife sold cars for about 15 years. She said that first sale is always the toughest. We were glad we were able to help Rebecca get her first sale. She will continue to be an awesome sales person to many people.

Optima

11 de ago. de 2011

The best car buying experience I've ever had. Rocco was very knowledgeable and the whole experience was pretty low pressure. Definitely the best dealer I've ever dealt with.

2012 Kia Sorento

10 de ago. de 2011

We were treated wonderfully! No pressure from anyone in the dealership throughout our buying experience. Rocco was very helpful and patient with us through our buying process, he even came in on his day off to help us with purchasing our new 2012 Kia Sorento. It was one of the best car buying experiences we have ever had.

mschweitz

10 de ago. de 2011

We had an awesome car buying experience! They were so helpful and patient with us through our car buying experience. We felt no pressure from anyone in the dealership which was a nice change. Our salesman Rocco even came in on his day off to help us complete our purchase. It was the best car buying experience we have ever had!

Katie B

8 de ago. de 2011

Rocco was the best! He was very informative, helpful, and made buying our new Kia so easy. We love our new car and loved the service from Rocco at Shawnee Mission Kia! Thank you.

Katebret

8 de ago. de 2011

We had a wonderful experience at Shawnee Mission Kia. We really enjoyed working with Rocco Morando, he was more than helpful. We love driving our new Kia Soul!

pburdette7595

7 de ago. de 2011

Roco was friendly, truthfull, honest, and a fair sales consultant. I ask for added on feature that should come with this beautiful car and they where granted and added on for a responsible price, and payment. Roco make you feel like family I'm not try to sell you anything to make a profit. Roco Morando didn't rush me into the decision, a brand new car my dream. I would recommend Roco to sale me any car in the future for family, and friends. Way to go Roc you are the best:):):)The consultant team memebers are very professional also.Thanks,Pat. Burdette

a89741

7 de ago. de 2011

I AM A HOMECARE RN AND HAVE BEEN LOOKING FOR THE RIGHT VEHICLE TO TRADE MY FORD MUSTANG V8/GT ON. THIS HAS BEEN DIFFICULT, AS I REALLY LOVE THE MUSTANG, BUT IS NOT PRACTICAL FOR WINTER TIME AND NOT ENOUGH ROOM FOR MY 91# MALAMUTE "YUKON". NANCY INTRODUCED HERSELF, WITH A SINCERE SMILE AND INSTEAD OF TRYING TO SELL ME JUSY ANYTHING, AS I HAD PREVIOUSLY EXPERIENCED ON OTHER CAR LOTS. WE SAT DOWN AND DECIDED WHAT VEHICLE WOULD FIT MY NEEDS. WE TALKED LIKE WE HAD KNOWN EACH OTHER FOR MORE THAN JUST A FEW MINUTES. I WAS NOT NERVOUS OR WORRIED ABOUT GETTING STUCK IN A VEHICLE THAT I DID NOT WANT. I HAD PREVIOUSLY EXPERIENCED THE "HARD SELL" TYPE OF SALES PERSON, AT OTHER DEALERSHIPS. WE WALKED THE LOT AND I ACTUALLY WAS HAVING FUN. WE WERE LOOKING AND TALKING AND NANCY WAS VERY KNOWLEDGABLE ABOUT ALL THE VEHICLES.I FOUND THAT THE SPORTAGE WAS JUST WHAT I WAS LOOKING FOR. I GOT THE 4 CYLINDER AND THE MILEAGE IS INCREDIBLE, COMPARED TO THE V8 MUSTANG. IT WAS A BITTER SWEET MOMENT WHEN I MADE THE DECISION TO TRADE IN THE MUSTANG, BUT NOW THAT I HAVE HAD MY RED SPORTAGE, I DON'T MISS THE MUSTANG AT ALL.MY DOG LOVES THE SPORTAGE, TOO AND THE FIRST NIGHT I HAD THE SPORTAGE, YUKON AND I SPENT HOURS JUST SITTING IN OUR NEW CAR. NANCY CALLED TO SEE HOW WE WERE DOING WITH OUR NEW SPORTAGE AND AS USUAL, SHE PRESENTS HERSELF AS PROFESSIONAL, YET WARM AND SINCERE. I HAVE ALREADY RECOMMENDED SHAWNEE MISSION KIA TO FRIENDS AND NEIGHBORS. I HAVE ASKED THEM TO REQUEST NANCY, AS SHE IS THE BEST! ROCK ON SISTA! NANCY IS AN ASSET TO YOUR TEAM! MANY THANKS AND I WILL BE BRINGING MY SPORTAGE IN FOR MAINTENANCE, AS MIKE WAS VERY FRIENDLY TOO. DANE WAS MY FINANCIAL WIZARD AND I EVEN FOUND THAT PART OF PURCHASING MY SPORTAGE ENJOYABLE. THANKS TO EERYONE FOR A GREAT EXPERIENCE AND AGAIN NANCY JOHNSON GETS 100% ON MY SCALE OF SATISFACTION!!

Hyntra

4 de ago. de 2011

We applied online on a Saturday and Rocco called Saturday 2 hours later to set up an appoint for Sunday. When we arrived at the dealership, Rocco was not present at the time, but Tony helped us right away. Rocco was found and finished us out. It was a 4 hour ordeal but very enjoyable because of Rocco's personality.

CeKelly23

1 de ago. de 2011

I recently purchased a Kia Optima. I had the pleasure of working with Jim Canto and Rocco. They were both great! Jim was very personable and honest. He worked hard to get me in a great car for a great deal on price! If you are looking at Kia ask to work with Jim or Rocco.

Sportage2011

28 de jul. de 2011

I went to the dealership to be with a friend and through the process of helping my friend I ended up buying a car. Kevin was so amazing with my friend the next weekend I decided to buy a car. And now I'm driving a new Kia Sportage. The dealership had a friendly atmosphere and a family feel. I didn't need a new car, but I left with one and it was the best decision I ever made.Go to Shawnee Mission Kia!

tarains

28 de jul. de 2011

Good Experience. Good People. Was told that the engine was GDI 4 cyclinder, only to find out it was not. That would be my only complaint. Still a good vehicle however.

Brentand missy

21 de jul. de 2011

My Wife and I went to Shawnee Mission Kia yesterday and without repeating everyone elses comments I just want to say Thank you to the entire staff! AWESOME JOB! Our Sales rep was Lyndall Caldwell! Thanks for listening and putting us in the vehicle we needed! I have bought many vehicles over the years and have not had many pleasant experiences inside a dealership and usually hate even entering the building (kinda like going to ther dentist), but they changed that at Shawnee Mission. Also the finance dept and Kevin Carter did a great job! I highly recommend you check them out! We had been to other dealers before going there and not given anywhere near to service, professionalism and courtesy that we had here!

MKampert

20 de jul. de 2011

I bought a Kia Forte at Shawnee Mission Kia and was so happy at the serviceand kindliness that Thomson Ogbodo gave me and my family. He made sure I understood everything and it was the smoothest deal I have ever been through.He should be praised for his professionalism.

NONGAS GUZZLER

18 de jul. de 2011

ROCCO WAS A GREAT CONSULTANT. EVERYONE WAS VERY NICE AND HELPFUL.

JJPALMER

18 de jul. de 2011

WENT TO LOOK FOR A NEW CAR AND TO NOT NECESSARILY BUY, BUT THE STAFF WAS FRIENDLY AND NOT AT ALL PUSHY. ROCCO WAS GREAT TO TALK TO AND MADE THE WAIT FOR FINANCING COME SHORT. THEY WERE WILLING TO WORK WITH US AND GET THE CAR WE WOULD WOULD. WE ENDED UP BUYING A 2012 SORENTO AND ALREADY TRUELY ENJOY IT. GLAD WE STOPPED BY!

KCroyals_

18 de jul. de 2011

The only thing I saw was the price online for the vehicle was $17501 and the paper work showed $18501 for the list price. But, I wasn't arguing since the service was fantastic.

kellylulu

15 de jul. de 2011

I shopped for a KIA for several months and talked to several dealers, no other dealer was as friendly, and respectful of me and my time as Thompson at Shawnee Mission Kia, I told him exactly what I wanted and he got it for me. I shopped at other dealers, and no one was willing to go the extra mile to locate the exact car I wanted. Thompson did and that is why I gave him my business. Love my new Kia Soul.

garmank

15 de jul. de 2011

When I went into Kia, I came in with an open mind and mostly wanted to see what Kia had to offer. On my first day, heard several of the options, as given to me by Rocco Morando. He did an excellent job explaining what each car featured, especially the Sportage. The following day, I went to two other dealers and the service was nowhere in comparison to Kia. The MPG and service were two significant reasons why I bought the Kia Rio. Three weeks later and I am very satisfied with my choice.

mattdc36

12 de jul. de 2011

I visited Kia on a Saturday so naturally it was busy, still I was greeted by a sales member shortly after pulling in. A few things about Shawnee Mission Kia; The building and lot are small, they do what they have to do to get enough inventory in...that said it is hard to sit in a good portion of the cars to get a good feel. The building itself is small and cramped but the atmosphere was decent- a lot of action with mostly friendly people.Our salesman, Thomson Omboga, was attentive but not pushy. He quickly offered to let us drive a car and let me do most of the talking while answering questions I wanted to know. The process moved along fairly quickly, that is until we were ready to sit with financing, still Omboga generally waited around with us, offered us drinks and talked with us until we finally got into the financing office.All in all it was a fine experience. I knew what I wanted, wasn't pressured into upgrades or more expensive models. I would recommend anyone to visit Shawnee Mission Kia and give their cars and Thomson a chance to win you over too.

kiario1300

12 de jul. de 2011

I had been looking for a car for about 6-8 months. By chance I stopped by the Kia dealership. Mr. Omboga came out and showed me a couple of Kia Rios. At first, the small size of the car concerned me, but we went for a test drive. Given it was rush hour, I did not want to drive a car unfamiliar in rush hour traffic, so Mr. Omboga drove us to a residential street so I could test drive the car. I then asked to go to the used car dealership, and the scenario repeated - he drove to a residential area, I drove the car, and we went back. I then asked to drive the new Rio again. The second time, I enjoyed driving it - very fun little car! At no time did I feel any unwelcome pressure from Mr. Omboga to purchase, but he gave his honest opinion, highlighted the fact that the Rio was new, vs. the used car. He was friendly, professional, and had endless patience. He offered me bottled water, answered all my questions, and seemed genuinely concerned that I make the right choice for me. And, I feel that I did, thanks to his salesmanship and patience.I would not hesitate to recommend Mr. Omboga to any of my friends who are interested in purchasing a car from Shawnee Mission Kia.

VickeyM

11 de jul. de 2011

Dealing with Nick is a very plesant and painless experience. This is the 2nd new car purchase in the past 10 months and have come away more then happy both times. We will definetly be back in the future for more new car purchases. Thanks

llmccorkill

11 de jul. de 2011

A very friendly dealership. The online credit pre-approval really helped streamline the process. I enjoyed everyone I dealt with. I love my new Soul and I'll be back!

KevSmith

8 de jul. de 2011

Purchased a 2011 Soul w/ Bobby Harris. I am extremely pleased with the service from Bobby. Chris also promised me a lot and he delivered 100%. They gave great feed back on any questions I had, without the pressure. The tint they did in their service department is just awesome. Excellent job, guys!

62 yr old

4 de jul. de 2011

No one pushed me. Even when the finance department asked me to buy an extended warranty and I said no, that was it. Great people with which to do business.

galen.jones

4 de jul. de 2011

No one pushed me to buy. Even the finance department who asked me to buy an extended warranty, when I said no, that was the end of the discussion.

kcdwii

3 de jul. de 2011

Visited several dealerships in Kansas City area and this one was by far the nicest and the most willing to deal on a new car. Service and experience were wonderful.

roesland123

1 de jul. de 2011

Stephson sold the car at the price we want and was very professional and friendly.I will go back when my daughters need a car.

Kia Sorento Gal

30 de jun. de 2011

Today I bought a 2012 Kia Sorento. It was an awesome experience from beginning to end! I had already secured my loan through my credit union but they were able to beat their interest rate! Rocco was excellent at talking through the features of the cars and helping me make my decision. This is my third new Kia from Shawnee Mission Kia. I would highly suggest Rocco and the dealership to anyone looking for a new Kia!! Feel rest assured that if you do need to take your Kia in for any routine service, Michael Toll is an awesome service director!!

kpop38

30 de jun. de 2011

What an awesome place to buy a car! From beginning to end, a very smooth and stress free process! Rocco went out of his way to make sure I was comfortable with my choice and got a good deal. This is my third new Kia from Shawnee Mission Kia and it won't be my last! Everyone in the dealership is friendly and courteous. They have an awesome service department and a great service director, Michael Toll. If you want a stress free car buying process, check out Shawnee Mission Kia and ask for Rocco!

shale26

29 de jun. de 2011

I RECEIVED EXCELLENT SERVICE IN HE SERVICE DEPART WHEN MY VEHICLE WAS BEING SERVICED FROM MICHALE TOLL SERVICE ADVISOR. I would recommend this KIA dealership to friends and family.

paulaz

28 de jun. de 2011

We were credit challenged having not recovered from a job loss and subsequent unemployment over a tear ago. We had looked for a car in MO dealerships and could not find a car suitable for our family at a price that we could afford. The minute we walked into the Used Car Sales office Stone and the finance manager went to work to get us going. Our credit required some special terms and we were intoduced to Tyrone Taylor who worked tirelessly for 2 days to get us the best car to meet out needs and our budget. He is a very sincere and engaged professional...he works very hard to help people in our situation......we are so happy with our car. It is a perfect car for out family....Tyrone is fantastic.....if you are having issues with credit and need some special help...see Tyrone in Used Car Sales. Sales Manager Chin and all the sales and sataffa re exceptional. We will always go to Shawnee Mission Kia/Hyundai for all our cars from now on. Go See Them...the best service and the best deals!

angiehunter

26 de jun. de 2011

Customer service was great. The employees were very friendly and didn't think twice about joking around with you and making you feel welcomed, comfortable and important. I did a lot of shopping in MO and KS probably about 7 dealerships in all and hadn't had a lot of good experiences in either state. I had a lot of run around on what I wanted and the price I wanted to stay at. Nick was very upfront and made me the deal I was looking for without having to spend hours there playing lets make a deal. As a 45 year old single woman buying my first car I felt comfortable and confident I was at the right place and doing the right thing. Rachel in the finance department also knew I was buying my first new car and went out of her way to make everything comfortable, inviting and made sure I knew all that was available to me. She explained things I'm not sure she even had to just to make sure I left a happy customer. They went through the car and made sure it was very clean and had a full tank of gas before I left. Overall they were the only dealership I went to that took me serious when I said I had done all my homework and research and that I knew what I was looking for and the price I was looking for it at. I can honestly say it's the only dealership that I felt took me serious and respected me as a single woman looking for a car. I will go back to them in the future and I will suggest them to anyone I know with the confidence that they will get the same service I did. Thanks Shawee Mission Kia!!!

gphilipp

23 de jun. de 2011

It was a great experience buying a new car from this dealership. All the staff was very friendly and made us very comfortable. The sales person T.O. was just great and easy to work with. Just love my new KIA Sportage.

JoEllen

21 de jun. de 2011

My husband and I weren't ready to buy a new vehicle but after the test drive and speaking with our sales representative Rocco we went home with a new Kia Sorento...We are very happy so far with our new car and hope to enjoy many more years with it.....

Peaches

19 de jun. de 2011

My husband and I had an awesome experience with Shawnee Mission Kia! I have to say that in the beginning we were definitely a little apprehensive about the whole buying experience, but our sales person Valerie made the whole experience painless. From the time we met with her up until we drove away in our new vehicle, we were made to feel very comfortable. She not only sold us a car, but was very informative on our credit situation as well-something that we never experienced with any other car dealership. If more car dealerships had sales people like Valerie, a lot more people wouldn't dread purchasing a vehicle.

elizabeth

17 de jun. de 2011

I recently went to Shawnee Mission Kia preowned and was totally dumbfounded by what I got. Let me explain. I had just put a months paycheck in the vehicle I was driving and was at the end of my rope and missing work because of some mystery mishap that was happing to my vehicle. All week it was in and out of a shop. I could not take it anymore and the last thing I wanted was to go and listen to some high-pressure, fast-talking car salesman at a below normal car dealership just trying to make a buck... I went to Shawnee Mission Kia preowned seeing no light at the end of the tunnel. Keep in mind I was frustrated, and ready to explode. I talked to Jim Canto, which was outgoing, down to earth and empathetic about my frustrations. I looked around the lot feeling as though it was a waste of time and I was stuck with what I had. Boy was I wrong. They gave me a GREAT trade in price on a 2011 Sorrento. When I realized it really was mine I cried. RELIEF in soo many ways. NO high pressured fast talk from Jim and a 2011. Right on. I am so pleased with how Jim and Shawnee Mission Kia turned a hellish week into a BLESSING. I will always do my business at Shawnee Mission Kia and Jim Canto will always be my salesman. I get 22.5 mpg and I adore my Sorrento. Thank you Jim Canto and Shawnee Mission Kia. God bless you all. If anyone doubts what I have said then go try it and be sure to ask for Jim Canto.

ojoyispoed

14 de jun. de 2011

They were very friendly and easy to work with. Met MY needs with the car I wanted. Rocco explained all the features of my new car in very good detail, and even switched tags for me.

cbrunk

14 de jun. de 2011

The salesperson that greeted me was curtious and not at all pushy. I liked that. I knew that I would be buying a car within the week and had many cars to look at before I made my decision. He was kind and understood that you can't just buy the first one you drive. I also liked the fact that he didn't degrade the other vehicles that I was planning to see, but just let me know about the advantages the KIA had. I would buy another car from KIA Shawnee Mission and Thomson Omboga. Thank you!

esullivan1972

12 de jun. de 2011

I want to thank Jim Canto for the blessing I received when I went to Shawnee Mission Kia. I went there down on my luck and at the end of my rope and seen no light at the end of the tunnel. The last thing I wanted was to deal with a high pressure salesman but I was going to take my chances. Jim Canto was the opposite of high pressure salesman to me. He was funny, down to earth and empathetic to my disgust and frustration. I got a good price on my trade in and Jim was great with explaining things to me. Whenever Jim made a deal happen for me I cried. Jim had turned a hellish week into a blessing and he gave me the light at the end of the tunnel. I now am driving a 2011 Sorento with affordable payments and a smile on my face. Thank you Jim Canto and Shawnee Mission Kia. God Bless you all. If anyone doubts what I have written go by there and talk to Jim Canto. I will do business there from now until I die.

drinke

1 de jun. de 2011

I recently purchased a Kia Soul from Shawnee Mision Kia. From the friendly greeting at the door to driving my new car off the lot my experience was great! Thomson was friendly without being pushy, easily answered all my questions and seemed genuinely interested in helping me find the perfect deal on my perfect new car!Thanks Thomson!

cbsawatts

26 de may. de 2011

We had been looking for a car for a couple of weeks and had become very frustrated. It didn't seem that we would ever find a car that we liked that also fit our budget. Finally on a Sunday we decided that by the end of the day we were going to have the car we needed so badly. Many car dealerships are closed on Sunday, but not Shawnee Mission Kia so we decided to go there and our experience was excellent. Rocco Morando was not a pushy salesman at all and had incredible patience answering all of our questions about the different Kia models. We ended up loving the Kia Optima LX and Shawnee Mission Kia was super to work with in regard to financing and we drove off the lot with a car we love. We highly recommend working with Rocco Morando and Shawnee Mission Kia!

jharding13

25 de may. de 2011

Thomson was very helpful and met with me when Stephon was unable to meet for our appt. He made sure the car was detailed and filled with a full tank of gas before I left the lot. Rob was also very helpful with the finance side of things. Overall, everyone was very nice and helpful. I'm very pleased with my purchase. Thank You!

pamelalatshawgreen

24 de may. de 2011

The experience was altogether good. Thomson was very patient with someone who is not terribly car smart. He explained all my options and clarified points that I was unsure about without condescension. The financing portion went well and when I explained that I was not interested in some of the options, there was no pressure, just explanation. I felt my needs were met and since I had not bought a car in ten years, I was a little apprehensive when I started the procedure. I was pleasantly surprised.

GreenBeret

21 de may. de 2011

Never been to this dealer before. We walked in after stopping at another dealer we had done business with before who didn't seem to have time for us. I was not in a good mood when we arrived at SM Kia. That all changed after Rocco Morando introduced himself and treated us with respect in a very friendly manner. He answered all our questions in a professional manner. He wasn't pushy, he didn't hurry us and was geninely interested in providing us with the best customer service I have experienced in a long time. So yes, there is still an honest dealter like the old neighborhood folks who you always felt comfortable with. Rocco possess those qualities of sales manship that will make SM Kia the place to do business with.Thank you Rocco.Renee, Cathy and Damain

femkh118

15 de may. de 2011

I was in the position of needing a car due to old one passing fast. I am a credit challenge and was very unsure of qualifying for a new one. I called Shawnee Mission Kia and spoke to Shannon Ingram He made me feel comfortable and assured me that there was a solution. With the help of the credit managers, I have a new Kia Soul in my driveway and a car payment I can afford. I will be back in a few years to buy the next on.

mewboots

15 de may. de 2011

I had a very pleasant experience at Shawnee Mission Kia. The salesman who helped me was Antonio, who was very friendly, professional and knowledgeable. There was no hard-sell--he asked me my preferences and found a car for me that fit my needs. After not buying a car in more than 10 years, I was pleased to find out that it did not need to be an ordeal. My credit is not the best, but this dealership was willing to work with me to get a price and payment that I could afford. I am enjoying driving my new Kia(not new actually--a 2007 Spectra that is in great shape) and very happy to be driving a car that is not a gas-guzzler(40 mpg/highway)--I was tired of spending a huge hunk of my money at the gas station. I am happy to recommend this dearlership.

andie625

12 de may. de 2011

Stephon was very personable and fun to work with. Car shopping is not the most pleasurable experience, however this transaction was very easy going. I would highly recommend Shawnee Mission Kia and Stephon to anyone of my friends, family or colleagues.

ruthie anderson

12 de may. de 2011

We had a great buying experience at Shawnee Misssion Kia. Our sales consultant, Stephon Williamson, was friendly, professional, but not pushy. If he did not know an answer to our question, he made sure he found someone who did. We felt they were fair and willing to work with us on getting the best deal. Their inventory gave us plenty to choose from.

shellymitchell

11 de may. de 2011

We went to two other dealerships and were not satisfied at all with them. Went to Shawnee Mission Kia and they were great, friendly and willing to work with us. We knew what we wanted and they found it for us. They made it easy and did what they said they would do. Thanks guys!

mclewell

9 de may. de 2011

My credit has been hammered by economic circumstances. The guys at Shawnee Mission Kia hooked me up. We were looking at one particular car at first, but my wife discovered one she liked more. It was more expensive, but they gave me more for my trade and dropped the price to make it all work. I greatly appreciate that!

aacone13

8 de may. de 2011

I came up to Kia looking at a new Sorento. Brian worked with me to get me into something i wanted. Even though I wouldn't budge on my budget, he kept trying to help me get the new vehicle i wanted. He ended up telling me that we had used options for the sorento, and that some of them had very low milage and i could get all the bells and whistles i desired that would fit better into my budget. At first i was very reluctant, but he asked that i just come look. I'm very glad i did! I found a used 2011 that was the exact model (tons of bells and whistles!) i was wanting. It had a few thousand miles on it, but went well below my budget. It was a very hot day, but he did everything he could to satisfy my wants. I was very reluctant at first but he made the whole experience one to remember.

kaleighmcavoy

4 de may. de 2011

The experiance at Kia was very plesant. As soon as we got there we were approached by Thomson Omboga. We informed him that we wanted to make sure I could be financed and find out how much I could be financed for before I started looking at cars because I did not want to get my hopes up, because it was my first time buying a car and was unsure of what my options were. Thomson made the process very easy & narrowed our options down for us. I love my new Kia & would recommend Kia & Thomson to anyone that is looking for a new car!

mjmabk

4 de may. de 2011

Rocco and the team has been great to work with! I have had other family and friends purchase cars from this dealer and now I know why! I will definitely recommentd them to others and return for my own future car purchases. The team has taken care of every question that I could have!

SYDPAYNE

3 de may. de 2011

I think that Stone was honest and trustworthy. I felt very comfortable with him, in the office, on the lot and During the test drives. I think he had my best interests in mind. He was a very personable salesman. I am glad he got my initial email and I was able to work with him.

hallauer

2 de may. de 2011

GREAT overall experience! I went to another Kia dealership in Kansas City, and it was the worst experience of my life. I should have went to Shawnee Mission Kia to start with. Friendly service and they bent over backwards to get me a great deal for the car I wanted! I'd recommend them to anyone who's looking to buy a new Kia due to their honesty and eagerness to help me get into the car I wanted.

mikegp

28 de abr. de 2011

I am from Omaha, NE and talked with other KIA dealerships in this area and found that they (other dealerships) were very pushy and not very helpful. I sent an email request for quotes and received an email from Jim very quickly. I decided to drive 200 miles to look at the cars based on the customer reviews. Had a great experience with my salesman (Jim), the sales manager (Chris), and finance (Mike). I ended up buying a 2011 KIA Optima SX that day. Best of all they were not pushy and knowledgeable of the vehicle.

kingtrio9

27 de abr. de 2011

Wonderful! We enjoyed the people and the dealership. Everyone was very friendly and super helpful!! Have already told lots of people about Shawnee Mission Kia. We also are enjoying our new car and can't wait to take it on a long drive! Will definately go back.

twoplus

23 de abr. de 2011

Working with Jim Canto in the purchase of a new car was a great experience. For the first time in the purchase of a new vehicle (we are senior citizens so have purchased many new vehicles over the years) we had a sales person who listened to our needs!

ttasset

22 de abr. de 2011

Worked with Rocco to obtain a great price on our used (1 year old) Kia Sorrento. The car has loads of options and really shines in everyday usability. Rocco consistently kept in touch throughout the deal making process and kept to his word once a deal had been reached. He was also willing to stay late to complete the transaction.

C_Weismiller

22 de abr. de 2011

After going to Olathe Kia and feeling like the salesman there didn't have time for us, it was a breath of fresh air to come to Shawnee Mission Kia. The staff was friendly and helpful, and met all my standards for buying a new car. The salesman who helped us, Nick, was a very knowledgeable and helpful. The lady who finished our paperwork managed to get us gap insurance at a very affordable price and thats a peace of mind I need, but wouldn't have gotten without awesome service. I would definitely recommend Shawnee Mission Kia to anyone looking to buy a car.

pbrickhouse

21 de abr. de 2011

Quality of Service and Efficiency - Priceless. I have been to the dealership only 4 times since the purchase of my Spectra EX in Summer 07. Once, the gas cap wasn't on tightly so the sensor triggered and Service fixed it free of charge. Each visit, my vehicle was serviced timely and Michael is a joy to work with regarding scheduling.

virgilrentie-09

21 de abr. de 2011

we have been with Michael Toll as our service manager since 2006 and have never had a problem with the service we got. Thank you Shanee Mission Kia for such a wonderful person to do business with. Michael Toll has always explained all of the services to be performed on our Optima Kia and when we should return for follow ups so we do not have future problems. Thanks again for making us feel so welcome at your dealership. Thanks from our family Joseph Smith, Jr.,Virgil D. Rentie, Helen L Edwards with love for your kindness and super service.Our rating for you is:Customer Service-5. Quality of work- 5. friendliness-5.Overall Experience-5. Price-5.

bebe W

18 de abr. de 2011

I had regular maintenance performed because they sent an email to remind me to schedule an appointment. I appreciated that. The place was clean, they were friendly and informative when I had questions. I forgot my 10% off coupon but they gave me the discount anyway. Nice thing to do Kia folks!!

Dadof2DL

18 de abr. de 2011

Jimmy and staff provided quick, reasonable service on my wife's Sedona. During the time we were in there for tires and alignment Jimmy determined that there was an outstanding recall on the doors. He was able to get the parts in and have everything wrapped up by the end of the day. Everything went as well as I could have hoped -- short of it being free!

arwright123

17 de abr. de 2011

I walked into Shawnee Mission Kia because my sister had just bought a car from them and told me how wonderful the staff was. I just had a few questions to see whether my husband and I would even be approved for a car considering we have no credit. I was looking at the 2011 Sportage and he not only gave me all the information on it, he walked me outside and showed me all the features before we even went for a test drive. I loved the car but with no credit, we needed our parents to co-sign and since my mom is not a tech wiz, he let us drive the Sportage over to my parents house (with him as well) to fill out the information in paper form. This was my first sign that he was willing to go above and beyond to find us something. He did everything that he could to get us approved for that brand new 2011 (and he did) but we decided because of the price and our credit that we would go with used. We came back to the used lot later on in the week and Rocco was just as helpful. He worked with us, no matter how long it took to get us a Sportage in our price range. We decided to change which car we traded in after the deal was already drawn up and even though I know it had to be a pain, he was very understanding and patient with us. He would not stop working until he knew we were happy. We ended up going with the 2009 Kia Sportage and we LOVE it! Overall the staffs in both the new and used lots were very friendly and my experience was wonderful and Rocco was so knowledgeable and amazing. I could not have asked for anything better. He gave a newlywed couple a chance to get an awesome new car and credit history and for that we could not be more appreciative.

bjhurst

17 de abr. de 2011

I bought my Amanti from this dealership in December of 2009. I've always had good service with Shawnee Mission KIA. They are always polite and very customer focused. I've seen some negative comments on the internet, but I have not had an issue at all! I would definitely recommend them to anyone.

kbostick

15 de abr. de 2011

Our experience with Shannon was very pleasant. He was very friendly and worked on getting us the best options to fit our situation. He was not pushy at all and very patient while we decided on what we wanted. We highly recommend him to assist others who are in the market for a new or used car. We love our new Sorento and plan to visit him for any future needs. Kevin and Jackie

teresaaelliott

15 de abr. de 2011

Rocco was very knowledgeable and professional. He was very friendly and took the time to show us several different vehicles until we were happy with the options and color of our new sportage. This is the second car we have purchased at Shawnee Mission Kia. We were happy with the initial purchase and that is why we returned to buy the second car.

mizzoubearcatkc

14 de abr. de 2011

I fist walked into the dealership initially to just narrow my search for a new car down. I knew that I liked the Sportage, but really wanted to get to know more about the car and see what options I had. T.O. was very nice, prompt and had a good answer for almost all of my questions (which isn't very easy to do). He was very professional and an all around good guy. Also, seems how we are both Mizzou Alumni, we naturally got along pretty well. I never really felt pressured to buy, which is huge for me, because I'm not one to be pushed into anything. Instead T.O. explained the cars in great detail and when I started asking/talking about the downsides ,albeit few, of the cars I was looking at, he was honest and open. I respected T.O. a lot for this. I am someone who values honesty over anything. Good or bad I just want the truth, because I will respect you more in the end. That being said, I will not buy a car or make any other big investmet such as this with someone I do not trust.When the numbers came out, after I had selected the sportage I felt was right for me, I liked them, but felt like I could get a better deal on the loan if I talked with my State Farm Insurance agent. My dad and I were about ready to leave and hopefully try to finalize the deal later on in the week, I was thrown an offer I essentially couldn't refuse, because it was definitely in the ballpark (more like the infield) of the ideal figures that my dad and I had discussed. So I didn't. After selling the car to me, because we were hungry and had been there for a while, they even offered to buy my parents, girlfriend and I a meal. In the grand scheme of things, it's a minor purchase, but the gesture was much appreciated regardless.I would definitely recommend this dealer to someone else, especially T.O.

Slats325

11 de abr. de 2011

After a horrific experience buying my previous new car, I was leery and untrusting as I approached the task of purchasing a new car. However, I was pleasantly surprised by the outgoing and honest approach that my salesperson, Begi, brought to the table. She understood what I wanted and how much I could spend. Naturally I wish that I could have gotten some extra dollars off the top, I am still very satisfied with the entire buying process. The car handles well and I look forward to driving it. Begi responded to a question I had and this was on a Sunday.I will definitely tell all my friends and co-workers about the excellent buying experience I had at Shawnee Mission Kia, which is decidedly different than my purcase in 2006; after that purchase I went out of my way to tell everyone to stay away from that dealer. Begi is a great salesperson and a terriffic representative for Shawnee Mission. Thanks Begi and thanks to everyone at SHawnee Mission Kia.

madderz137

9 de abr. de 2011

Prior to going to Shawnee Mission Kia, we visited another manufacturer's dealership, and felt that we were not offered what our trade was worth. That dealer chose to not work with us in order to complete the sale; therefore, we went to Shawnee Mission Kia. As soon as we arrived at Shawnee Mission Kia we were greeted very warmly by Rocco, and felt that he was willing to work with our specific vehicle wants / needs. This allowed for us to feel more open discussing possible vehicle options, and at the end of the day, we ended up purchasing a car that we loved and felt that we got "more bang for our buck."We definitely would recommend not only our type of vehicle (2011 Kia Sorento), but we also would recommend that any of our friends / family go to Shawnee Mission Kia to purchase a vehicle.

twoquiltertwo

7 de abr. de 2011

It was an overall good experience. We bought the car on March 29, 2011,had taken care of all the paperwork on March 31, 2011, and have not heard from them since. Thought they would at least call and see how we were liking the car. I thought in one area that they would improve would be in the time it took for everything ( all the paperwork, the time it took to check on the financing).

ann michael

7 de abr. de 2011

Rocco was a very good salesmen took his time with. Made sure I knew had to work all the gadgets on my new car before I left the lot which really helped out. Also give me follow up calls before I had made my mind up on what i was going to do about buying a cars . But one of the things I really liked most was I never felt like he was not always 100% telling me the truth and that went along way with me.

carebeardruann

5 de abr. de 2011

It was a wonderful experience to work with Jim. He made it quick easy and painless.I really like how knowledgeable he was about the vehicle I purchased. I love my new Kia Forte hatchback. It has everything I wanted. This dealer always knows how to get the job done! Thank you!

rpadkisson

1 de abr. de 2011

We found the vehicle we bought online and called the dealership for more information. We live 50 miles from the dealership, and coincidentally, Bill lives in the same town we do. So, he offered to drive the car we were interested in to our home for a test drive. He did this, bringing the car over on his day off. We put gas in the car for our test drive, and he even reimbursed us for the gas. The few things that we asked about were completely answered and resolved to our total satisfaction. We could not be happier with the way we were treated and will recommend the dealership and Bill to friends.

jfmaggard

31 de mar. de 2011

We found Pres (our salesman) to be a straight forward, informed agent who made us feel he had our best interests in mind. He was confident, knew the product and did a great job brokering our deal on a new Soul. I would definitely buy another car from Pres and this dealership as we have done in the past! The finance manager was very pleasant and explained everything we needed to know about our financing package and other options. I have previously dealt with the service staff and find them to be friendly helpful and fast! Overall a great group and a great place to do business.

JLKaylor

30 de mar. de 2011

I originally went into Kia to trade in my car and get a 2011 Sorento. The day before I was suppose to trade in my car I got in a bad wreck and totalled my car. I called Thomson the morning I was to go in and informed him that my trade in was no longer a trade in. He was very understanding and first and foremost wanted to make sure I was OK. He told me not to worry, that he would get the paperwork changed. When I got there he had already changed the paperwork for me. I didn't have to sit around forever waiting which was very nice because I was still in a lot of pain from my wreck. When I was done signing the papers in finance he had the car ready for me to go, he explained the different parts of the car, and even set up my bluetooth for me, that really made me happy because I hate having to figure stuff out even something as simple as that. He was even very patient with me when I snapped at him a little, I felt so bad he was being nice and telling me about the features and I guess I just was grumpy but he handled it so professionally. When I got home my Mom wanted to see my car (it is her dream car) so she was of course very jealous. When she buys a new Sorento she will defintely be buying it from Thomson. Thank you Thomson for making my buy so smooth and hassle free.

daydreamer98

29 de mar. de 2011

My experience with Antonio Vieyra was very pleasant. He was very friendly and worked on getting me the best options to fit my situation. I would recommend his assistance to others around me in need of a car. I was pleased overall with the experience.

nicbergmann

28 de mar. de 2011

Salesman was very friendly. Provided good conversation during the waiting periods (i.e. finding financing, getting the car detailed, etc.). The other salesman were a little rowdy and distracting during the time that I was working with my salesman. I was also not a fan of the confusion between the offered deal and the final deal. Overall, a very good dealership. They offer nice cars that have some negotiable pricing and a terrific value for the money.

cschuley

28 de mar. de 2011

We had a great experience buying our new Sorento! Rocco was very friendly and helpful in finding the vehicle that had all the features we wanted. There was no haggling over price, either. John Simms gave us a fair price up front and gave us a good deal on our trade. He also found a great interest rage for our loan. Finally, the finance department was very helpful. No one was pushy at all! This is the fifth car we've bought from Shawnee Mission Kia and I know we'll buy more from them in the future. I recommend this dealership whenever I get the chance. Thanks everyone!!!

jnurse

24 de mar. de 2011

As a single woman I feel somewhat apprehensive buying a new car. Dustin made me feel like I was important and helped me throught the whole process. I can tell you this is the FIRST TIME I did not feel I was being taken advantage of! I did my research and felt I got a great trade in price for my used car. Financing was comfortable. I had a Kia previousley purchased from another dealership and the whole experience stunk! I would not shop for new car there even though they are closer to my home. I hope the servce department is as good as I hear.

Carm58

23 de mar. de 2011

I went into Shawnee Mission Kia a few weeks ago. My Dad wanted to go with me so the salespeople couldn't take advantage of my lack of car knowledge but he wasn't able to go when I could. When I went in Mr. Omboga greeted me and asked if I needed any help. We went over the different vehicles they had available and ones that were in my price range. I found a car that I really liked, but wanted to go over everything with my Dad first, Mr. Omboga was very understanding of that. When I brought the information to him that night that Mr. Omboga provided to me my father was very pleased to see the fair prices and complete information that he gave me. When I went to sign for the car my Dad came along as well. He thanked Mr. Omboga for the honest services he provided. He liked that he wasn't pushy and didn't try to pressure me into signing the first night I went in there. He gave us room to think about the decision, he wanted to make sure I was happy with the sale. Long story short, I was very hapy with the sale, I still love my car and my Dad and I were both happy with the excellent customer service we were provided with. My Dad said he was the best car salesman he had ever dealt with and that he would definitely recommend him to all of his buddies.

jonesash

23 de mar. de 2011

My husband and I recently bought a car from Shawnee Mission Kia. As always, my husband and I were apprehensive about walking into a car dealership. Fortunately that quickly changed. We were greeted by Thomson Omboga (T.O.) with a welcoming smile. He listened to all of the features we needed in a car. He actually listened. Then he took us to see that cars that would fit OUR needs. The whole time he was friendly and gave us 100% of his attention. He was also able to give us valuable information about the safety features that KIAs cars presented, which was very important for me and my husband since we have 3 young children. Even my husband was impressed by T.O.s knowledge of the cars and the ability to listen to the customer and not be pushy. We were able to get a car that fit OUR needs, not that fit his commissions needs. We were very pleased with the customer service T.O. provided and the clean facility that Shawnee Mission Kia had. We will definitely recommend to family and friends.

Ks3030

22 de mar. de 2011

We went into the dealership just to look, not buy a car. We left with a Forte and we are very happy with it. Nick was very nice and not pushy. He did a good job of telling us about the car and getting us the price we could live with and afford. We were treated the best at this dealership than any other dealership we have ever been to. We have already recommeded it to a friend. Thanks everyone.

mdev

21 de mar. de 2011

My husband and I came in to Shawnee Mission Kia at 7:30pm on a Wednesday evening in March. Nick Dudaj was very helpful and took time with us eventhough the dealership was closing in less than an hour. He and his team stayed late and let us shop as if it was the middle of the day. No one tried to rush us or get us out. We were able to take our time and make the decision to buy that night. They all stayed until the financing was done. We didn't leave the dealership until 10pm. It was a great buying experience. Monday evening Nick let me bring the car in to be detailed because the shop was closed that night. I was so pleased with his customer service I sent my friends in that weekend and they were just as happy! I will continue to recommend Shawnee Mission Kia and Nick to all my family and friends. Great dealership!

sreisz09

20 de mar. de 2011

Thomson made the process enjoyable. He worked hard to find the car that would meet my needs in the price range I was looking for. I was on a tight schedule, but he was accommodating to that and continued to work on my deal even when I had to go to work. I came back after work and the deal was ready for me. It wasn't just about getting the sale either. Thomson followed up with me a couple days later to make sure I was happy with my purchase.

racer09

17 de mar. de 2011

Rocco did a great job at getting us in and out. We came down knowing what we wanted and got the deal we wanted with very little hassle. Shawnee Mission Kia has a great selection and great customer service. Everything was a breeze. Rocco was very friendly and went to work for us to get us the deal we wanted. I would recommend Rocco and Shawnee Mission Kia to everyone looking for a great deal.

ljonusas

16 de mar. de 2011

My experience at Shawnee Mission Kia was nothing less than excellent. Before I even walked in the front door, my mother and I were greeted in the parking lot by Rocco's outgoing & friendly personality. Despite the lengthy process, Rocco was always pleasant and professional. He answered all my question thoroughly and never made me feel uncomfortable or taken advantage of. I was very happy leaving and plan on coming back for my next car!

dhenslee

16 de mar. de 2011

Nick was a very good salesman. We really liked him alot. I just wish I was shown some 2010 Kia Optima's instead of buying the 2009. Everyone at the dealership was very good to work with. I would definately buy another vehicle from Nick and the dealership.

thehel

16 de mar. de 2011

Everyone was very friendly and respectful. Willing to go the extra mile to help. I would recommend them and have to everyone wanting or looking for a new car. There was never a momment when we felt pressured or that they were just trying to apease us.

wallisha

15 de mar. de 2011

I had an overall great experience purchasing a car at Shawnee Mission Kia & would definitely go back as well as recommend them to others. Antonio worked hard to get me in a car I would be satisfied with which I appreciated greatly! He was very friendly as well as helpful & descriptive in explaining the car & it's features. I am a completely satisfied customer.

cgarrie

15 de mar. de 2011

Was very pleased with Nick. Made us feel like we counted for something. Even though we have had credit problems in the past, he took care and knew what needed to be done. We will highly recommend Shawnee Mission Kia and Nick to friends and relatives.

BigJ8503

15 de mar. de 2011

This was the second KIA dealership that I went to in order to purchase a new KIA SOUL. I knew a lot about this particular car from my own research and a previous visit to a different dealership. Rocco did an outstanding job introducing himself and getting to know me not just on a sales level, but a personal level as well. He figured out up front that I had done my research on the car and didn't try to give me any B/S, which as a consumer, I can appreciate tremendously. He worked with my figures on what I wanted to pay monthly for a new car, what I wanted for my trade in, and got me an awesome deal. I would highly recommend Rocco (I've actually given out 2 of his business cards so far) and Shawnee Mission Kia. This dealership also has a higher quantity of cars than the first KIA dealership I went to, so if you're looking for a specific make/model, color, etc..., I would recommend this dealership and Rocco.

kalli.fazio

14 de mar. de 2011

Shawnee Mission Kia and Rocco provided an excellent buying experience. Costumer service has been phenomenal. They were prompt and thorough in answering all my questions and have been helpful even weeks after buying my car. They have incredibly friendly and accommodating. Everytime there has been a question about the car, Rocco and the staff have been happy to help. The price of the car was great, and Kia was determined to find a way for me to fit the payment reasonably into my budget. The overall experience was fantastic and I have already recommended them to my friends.

crash2005

13 de mar. de 2011

overall my wife's and my experience with nick at shawnee mission kia was ok,i believe it could have been better, but due to the madness of the end of the monthand end of the year with all the people there i would have to say they did quite well. our experience there was like taking a long trip, some places are bumpy but when you reach your destination it was all worth it, as was the truck we purchased, thank you all at shawnee mission kia.

ednaskltn

13 de mar. de 2011

Pres was very good at his work he presented himself excellant enjoyed working with him,the whole staff was very friendly enjoyed the experience for my first time of buying a new car would defintely use them again and I will be sure to tell my friends how great they were

ejjones1

12 de mar. de 2011

The salesman was very friendly and knowledgeable regarding the Kia Forte that we purchased. The other employees in the finance department were also very helpful and answered all of our questions. The price was reasonable considering the car we purchased. The overall experience was terrific. I love my new car and I plan to tell all my friends and family that they won't get a better deal of better customer service anywhere else. I researched this dealership online prior to going there. It was rated very highly and that is what made me select this dealership. They made the whole process as painless as possible and I can't say enough about Shawnee Mission Kia.

shaneb83

12 de mar. de 2011

Overall experience was very good. He was very patient with us while we decided what we wanted. There were many different models and options available to look at. They were also able to work out the best possible finance options for us to choose from. Would recommend to anyone.

listingking

11 de mar. de 2011

I rated my experience with the Shawnee Mission KIA dealership and personally with DUSTIN eXCELLENT.Dustin knew exactly what I wanted and when I arrived he approached me like he was my friend. Dustin made the purchasing process of buying the car very relaxing and smoothly as he was easy to talk to and very friendly.Buying process went great as I received more from my trade-in than expected and the total price of my car I purchased was much lower than what I was expecting. If you are someone looking for a new or used car I would highly recommend Shawnee Mission KIA and ask for Dustin.My wife usually hates car buying and she said it was the first time it was a great experience.BUY FROM HERE !!!!!!!!!!

rlb1989

11 de mar. de 2011

I rated my experience with the Shawnee Mission KIA dealership and personally with Nick Dudaj all five stars mainly because it was more than I expected. From the get go Nick knew exactly what I wanted and when I arrived he approached me like he was my friend versus what a normal car salesmen would do which is basically harass the customer into buying a car. Nick Dudaj made the purchasing process of buying the car very relaxing and smoothly as he was easy to talk to and very friendly. The overall buying process went great as I received more from my trade-in than expected and the total price of my car I purchased was much lower than what I was expecting also. My family has bought 5 KIA's from Nick Dudaj in the past year and we will keep coming back as he is a very dependable and one of a kind salesmen. If you are someone looking for a new or slightly used car I would highly recommend going and taking a look at Shawnee Mission KIA and just ask for Nick Dudaj and he will take care of the rest.

Aubricl

11 de mar. de 2011

Nick Dudaj of Shawnee Mission Kia gave me a great car shopping experience. With me being a 1st time buyer, I felt appreciated and he really worked with me to get me into the car I wanted without the "dealer pressure". I would definitely recomend him.

jon bibb

10 de mar. de 2011

Nick Dudaj was friendly and efficiant. No hassle, No pressured sales. Nick was able to fit me into the proper vehicle that matched my needs along w/ matching my finances.I had a good experience and have since told many friends and family members to ask for his services when they need a vehicle. When I arrived to the dealership, Nick had my Kia Soul ready to get in and drive off. Other dealers should take note of how this dealership and staff treat people. Jack Miller are you reading this. I hope so. I phoned Nick and we discussed vehicles and price. He crushed Jack Millers price after I was told by Jack Miller that they couldnt be beaten on price. At Shawnee Mission Kia I was greeted by non-pushy sales persons. They prepared fresh coffee for customers and during the short wait to sign the dotted line I was asked numerous times if I needed anything. In summary, as a sales person Mr. Nick Dudaj did an excellent job and I would consult his knowledge when buying a vehicle.

bill.mottern

9 de mar. de 2011

I have been in the car buying process for 6 months. I had no intention of buying a Kia until I researched auto quality and safety. Kia kept coming up tops. During my shopping process I test drove Hondas and Toyotas but my test driving experience with Kia was clearly the best. Nick, made sure that the car I wanted to try was available on my schedule unlike almost every other dealer. He made the process as efficient as possible.Nick had the patience to put up with my several driving tests as I compared the Kia to similar Honda and Toyota models. I found Kia to be the best in comfort, style and price with many options included in the base price that were extra with the other brands. I am looking forward to many years of carefree driving with my new Sorento.

treypatt

9 de mar. de 2011

I moved very slowly in purchasing a car due to getting busy at work. I was dealing with another dealer and the salesman ended up being rude and very unprofessional because I didn't buy a car at the end of the month to help him meet quota. Nick at Shawnee Mission Kia was patient, worked around my schedule, and was prompt when returning calls. The price was fair and the service so far has been great. I would highly recommend him and Shawnee Mission Kia.

caleemc

8 de mar. de 2011

I was very pleased with my experience at Shawnee Mission Kia, and with Nick Dudaj, in particular. They were very easy to work with, did not pressure me, and worked to get me the very best deal on my new Kia Sorento. I have had the car for 8 months now, and I still love it. It gets great gas mileage, drives great, and has great options. I have also been very pleased with the service department when I have gone to get oil changes. They are very professional and do a great job.

rockal

7 de mar. de 2011

I was pre-shopping online Monday, February 28th and selected between 2-vehicles but wanted to speak with Nick Dudaj the next day to check on availablity and prices of each. He was so personable and helpful and when the first vehicle was no longer available, took the time to answer my questions about the 2nd one.I was not satisfied with the pricing on the used Sportage knowing the new ones were available he immediately stayed with me and we switched over to new sales. I had already test driven KIA Sorento and the Sportage, knew the 2011's had to be even better and felt I received excellent service from Nick. I knew why my brother-in-law recommended him to me when time came for me to retire my sweet 2000 KIA Spectra that had 116,000+ miles!I am recouping from surgery, not able to drive yet and the sale of my new 2011 Sportage was pain free! God bless Nick for his hard work and expediting the process as I was not able to sit around and the old proverbial "haggle" with the sale, he took care of me as if I was family. It meant the world to me and I went home with my daughter driving the new KIA and thought I was in a limo. So smooth a ride and my back was tired but well positioned in the passenger side. What a great vehicle!Nick handed me over to Mike Vannattan and he was knowledgeable on the finance side and though I had to go home due to medical problems, we set a date for me to come back in and finalize the paper work. When my ride fell through because he was in the hospital and waiting to go into surgery, I called Mike in a panic (it was his cell phone number as it was his day off) and he remained calm, his mannerisms calmed me and he assured me things would get done. I would have never expected that he would go to the KIA dealership, get my package, and come to my home so that I was kept safe, out of the rain and bitter cold. Mike went way above the call of duty and such a fine man to take my health needs into considerationwhile we conducted the final papers and I wrote out the check, purchasing my beautiful new baby!God bless Mike as well for being such a kind man and an excellent representative of Shawnee Mission KIA. Those two men need to be the focus of their next commercial, because they are truly what KIA stands for. It isn't so much about "having to meet a sale" but they go beyond and give personal service to the clients. A totally awesome experience for a 31 years practicing RN who was severely injured while working and had to have surgery! Could they have been given someone young and healthy and not so demanding who educated herself and KNEW what she wanted and how much she would pay?I am totally amazed by the whole transaction! Great men, great service and then I get to meet Mark!!! Stay with me as I tell you why the financial guru completed what needed to be done, expedited the completion and I had my tank filled, my paperwork in hand and thoroughly smiled as I drove away. That gentlemen is how KIA wants everyone to experience their vehicles.It doesn't hurt that they are gorgeous men and very articulate, they would be great on a commercial! Trust me!Thank you for the opportunity to give my testimony. It is heartfelt.Sincerely,Amelia L. Rock

calcara

7 de mar. de 2011

Kevin stayed intouch with me over a several month period, when the used car market changed he called and said he could now get me what i wanted for my trade. The day i came in he was working the auto show and arranged for us to work with Shannon. We came in got what we needed for our trade found a Sorento we wanted and left that day with it. Thanks to Kevin & Shannon we pleased we did bussiness with Shawnee Mission Kia

dmrogers

6 de mar. de 2011

This is the most friendly dealership we have ever dealt with. They work hard to meet your needs and get the car of your choice. Dustin Johnson was a great salesman and answered all questions thoroughly. There is no reason to shop at another Kia dealership. Their service department far exceeds any other we have ever dealt with. We just bought our fourth car from Shawnee Mission Kia and when the need arises again, we will return.

cawillia

2 de mar. de 2011

2006 Kia Spectra brought in to have transmission adjusted after new parts put in; they destroyed the new parts by not removing correctly (why use a pry bar on something that if removed correctly just pops out) & then proceeded to charge us 3x's the quoted amount. Parts were placed in the vehicle which then had to be detailed by your facility; we took the parts to another Kia dealership service & they confirmed we were not given quality service. This makes 2 trips to your facility where service was far below acceptable. This is why we are giving you such low marks. Our son, who is Army Reservist deployed purchased this vehicle, will not be back to your dealership to purchase his next car; nor will we. We found the service and sales departments to be severely lacking in skill, customer service skills and knowledge of products. Be assured that we will be telling everyone we know to avoid your dealership as will all the members of our extensive family. One good customer may tell of his experience to a friend or 2; a disgruntled customer will tell everyone they see.

whitelk7982

21 de feb. de 2011

I have twice had great experiences with Shawnee Mission Kia. The staff is very friendly and professional. Nick Dudaj and Rob Childers were a pleasure to work with. Rob worked hard to get me the best possible interest rate and Nick helped me find the perfect vehicle for me. I would highly recommend them to my friends.

j&j

14 de feb. de 2011

We are more than thrilled to have been paired with Begi to find our new car. She was upbeat, kind and diligent in our hunt to find a car in our price range. We test drove many vehicles and never felt pushed. We also had our young children with us. She offered them pizza since we were there for a long time and after closing out the dealership with a purchase our kids stated they had the best time! Our youngest even drew a picture of Begi when we got home. Anyone that can keep our kids happy and also attend to our needs with a vehicle with the kindness and patience she has shown is top notch in our book. We are happy with our purchase and will definitely be back for our other vehicle.

maeganlynn48

6 de feb. de 2011

I put In my application online and less than a day later I recieved a call from Antonio he was very eager and willing to help me. When I went to the dealership I was immediatly greeted and helped! Being that I was a first time car buyer, Antonio was very patient and knowledgeable about explaining the process to me. I am extremely satisfied and would reccomend Shawnee Mission Kia to EVERYONE!!!

tonimc

5 de feb. de 2011

I was extremely pleased with the courteous and helpful service. Dustin Johnson was my salesman for both the new Kia Rio 5 and the Kia Rio sedan that I finally purchased. The finance people (Mark, Chin, Robert) were extremely courteous and very willing to explain to me the paper work. I highly recommend this dealership and would have no reservations about referring people to them. Once again, thanks for a wonderful experience in buying a car!

dogtired

4 de feb. de 2011

This was the best experience ever with a car salesman. Jim Canto was friendly, fun and worked with us unbelievably.This is our second Kia from this dealership and its all positive.We bought the 2011 kia sorrento front wheel drive with panoramic view and navigation.

Sharon Gipson

3 de feb. de 2011

At this point in life I have bought lots of cars..was totally prepared for grueling hours of bickering and haggling, headaches, screaming kids and bad coffee....NOT !!!!!Stone was absolutely AWESOME!!! He respected what I said I wanted and could do, picked out the perfect car, which is perfect for my budget and it was the most incredible experience I have EVER had at a dealership!!! He is real, he personable, he is knowledgeable, and extremely patient. He totally threw the bad car experience theory out the window!!! My daughter, who is the worlds worst cynic, left saying she would buy all her cars from Stone!!Chinn and Bobby were great as well...I really appreciate this dealership and they now have all my Auto business. I will also recommend all I hear who need a car to go to Shawnee Mission Kia...lol..or wherever Stone is!!!! Thank you so much all!!

BarbShull

29 de ene. de 2011

I found Nick to be very knowledgeable and helpful. He knew details about the car I purchased (2011 Sportage) and gave me quite a tour of the car. The financing process was easy as well. My only complaint would have been the length of time between selecting the car and meeting with the finance department.

ewilliams7913

28 de ene. de 2011

From the time I entered my credit application until the time I purchased my car, Valerie did everything she could to help me. She kept in contact with me for quite some time, but she wasn't overbearing or overwhelming like a lot of those car places. Everyone at the location was friendly and did everything they could to help me get exactly what I wanted. I would definitely recommend Shawnee Mission Kia. I actually referred my friend to Valerie, too, and he ended up getting a great deal, too!

GMSJP

28 de ene. de 2011

I initially visited the dealership with my sister who was interested in buying an SUV. Unfortunately, negative equity in her car prevented her from finding something she liked that was within her price range. Stone Atagi worked with my sister until we realized that her budget constraints made a purchase at this time unrealistic. Having moved back to Missouri from Texas, I was also considering trading in my coupe for a 4-door to accommodate my sisters on our shopping and restaurant adventures and the Midwest winters. On a whim, I asked Stone to help me investigate the purchase of a sedan. He was very gracious and gave us a tour of the lot to explore some possibilities. I made my selection but decided to decline the purchase because my monthly payments would increase rather than decrease, based on the car I was interested in purchasing. So my sister and I left, disappointed but much more knowledgeable about our options. Because I was impressed with Stone and the efforts the dealership made to win our business, I decided to check for deals on the internet. I found a great deal on an internet special for an SUV and called Stone to help me pursue the purchase. That was on Wednesday, January 26th. Stone introduced me to Mike Reid in Finance who answered all my questions, worked out financing within my guidelines, and confirmed my purchase - and this was all over the phone. Stone followed up with a call to confirm my arrangements for pick up. On Thursday evening, January 27th, I went to the dealership, signed the paperwork, and drove away in my new SUV. Stone came to work on his day off and met me in the parking lot when I pulled up to make sure that everything went as scheduled. Today is Friday, January 28th, and I am an extremely happy camper!

cdurbin

25 de ene. de 2011

My experience at Shawnee Mission Kia was very good!I really didn't expect to buy a car that day, but everything fell into place! Begi was excellent and really went above and beyond to help me find the car that was right for me!I will be going back to Shawnee Mission Kia to but my next car! Thanks!!

jvic

24 de ene. de 2011

I had the easiest car buying experience ever! I had a vehicle that I paid off and still loved, however, I needed more space for my expanding family. I decided I would stop in to Shawnee Mission Kia to look into trading in my vehicle. This was completely unplanned and I had no intention of buying a car that day. I met with Valerie and explained to her what I was wanting to do. She helped me go step-by-step through the car buying process and she made it so much fun and so easy. She listened to what I was wanting to accomadate my family and found me the car of my dreams that fit my budget. Everything was perfect about the car and most importantly it fit my budget. Next thing you know I was driving off the lot in my new car and it hit me, "I just bought a car!" What I thought was going to be a stressful experience that I was dreading taking care of actually turned out to be the opposite. I would definitely recommend Shawnee Mission Kia to anyone looking for a vehicle and make sure you ask to work with Valeire.

tonyayardley

24 de ene. de 2011

My name is tonya yardley and im from trenton mo I found shawnee mission kia online when I was looking at car buying options. I seen shawnee mission kia had a gurantee approval and I knew that I had bad credit so I thought that I would try to get my car through shawnee mission kia... and I did!!! I love my car and it is so nice and comfortable size for my fiance kids and I. Antonio was our sales person and he was so awesome and friendly. We could not have asked for a better sales person. I really enjoyed the daelership and customer service and would definately recommend it to anyone, and I will tell them to ask for antonio for a sales person.

sporttruk02

23 de ene. de 2011

I was very happy with everything at this dealer. The salesman was very helpful and friendly. The one thing I might suggest is offering hot chocolate alone with the coffee. For those of us who don't drink coffee. The facility was very clean and comfortable to be in.

HappyBuyer83

23 de ene. de 2011

I came into the Kia dealership with a very clear idea of what I wanted. I had just visited a toyota dealership down the road, and they didn't really help me with my situation. I had a newer honda civic and a dying ford taurus, so I needed to even them out, I need two reliable and affordable cars. Antonio got right on board and he was very honest, he saw I had a clear goal and worked diligently with the sales manager Chin. I said I would settle for 05-07 cars if they meet my $400 a month requirement for both. THEY DID IT. Not only they got the payment just right, but I got 2 Kia Spectras 2009!!!! I liked their honesty, none of that "good cop, bad cop" routine, they were all about taking care of what I needed. They saw I was honest and they were upfront and honest with me too. I am very happy and would recommend them anytime. Also, both cars have factory warranty, so the service department has taken care of every little detail that was wrong with the cars (which was only minor cosmetic things from being used cars) without hesitation. Michael in the service department was very helpful and prompt to take care of my cars. My wife and I are very happy with our experience at Shawnee Mission Kia.

mrmuss

23 de ene. de 2011

I went to Shawnee Mission Kia with my girlfriend. She had been to another Kia dealership two months earlier and had a terrible experience. It took that much time for her to get the confidence to try again. There we meet Antonio Vieyra, we immediately got a much nicer vibe than the other place. She ended up buying a 2010 Soul. I really hadn't intended on buying a car that day. I liked a 2010 Forte there and asked just out of curiousity what kind of deal I could get. Well the bottom line is that they made me such a good deal and made it so easy that we both drove home in new cars that day.

BobRose152

19 de ene. de 2011

I grew up in small town America and You kind of levitate to the town dealership. You always feel at home because you personally know the dealer. More than likely you grew up with the guy. From the moment I walked into the Shawnee Mission used car office I felt the way I did before I move out here 8 years ago. I want to be sure to say Bill Munsell was the friendliest salesman I have ever encountered in the used car business. I have been to other so called friendly places and felt like I was a burden. I handed Bill an unrealistic request and he met it within $25.00. I not only drove away in a different vehicle, I drove away in more than I was expecting and I drove away knowing I have a new friend. I never felt rushed or pressured into something I did not want. I was even willing to change my vehicle preference but, Bill managed to find exactly what I was looking for, within the price range I could afford. So Thank You all from the Salesman (Bill Munsell) to Mark in the finance office. I will more than likely be a repeat customer. YOU are my Hometown dealer now!

braininelori

17 de ene. de 2011

I did not have a good experience at the Olathe, KS Kia in the Spring of 2010. I got my confidence up again to go car shopping in the Winter of 2010 and decided to try Shawnee Mission, KS Kia. After the great experience i had with Shawnee Mission Kia i wish that I had not of waited so long. As a matter of fact i brought a friend back with me to Shawnee Mission Kia in January 2011 and i upgraded to another car and my friend bought a car too the same day.

beccamartin

15 de ene. de 2011

Horrible experience. I will NEVER buy from this dealership and am now not even considering a KIA based on my experience with this dealership. I went in with a mission: to test drive a Kia and see if I would be interested in purchasing a Kia car. When I walked in I was "placed" with Dustin - who once he heard my budget was obviously not interested in helping me or dealing with me anymore. After not even trying to show me any cars on the new car lot he pushed me over to the used lot and dumped me off on a "newer" sales person: Shannon. Shannon was nice enough but it took FOREVER for him to find a car to even look at. Spent more time trying to fill out his stupid paperwork than trying to sell me a car. Once we FINALLY looked at a car - he didn't know the price and I spent the entire test drive trying to drag out of him why a Kia would be a good car for me. He spent more time talking about what a great dealership this was and how they beat everyone in the area on sales - who cares!? Try selling the car! Finally toward the end of the test drive he started trying to up-sell me to a new car - too little too late - would have been interested an HOUR AGO! I felt like because I was a woman in the dealership on my own they weren't interested in even trying to sell me a car. Don't WASTE your time here. They don't give a flip about trying to help you. An hour and a half to finally test drive a car - ridiculous! I can PROMISE they won't be getting my business and I'll make sure to tell everyone I know not to go here. Don't know how they sell cars with this kind of service! WASTE OF MY TIME!

treybrd

15 de ene. de 2011

I got a loan and the car, drove off very satisfied. Almost a week Later I started getting calls they need more info. Today is Saturday, my bank is closed, My employer bailed town, and they are demanding the car back. Will not refund my Money and I can access anything until Monday. Instead of working with me over the weekend, they are stating they will come get the car the hard way. Not Polite Not Professional and Certainly NOT A DEALERSHIP I would RECOMMEND. I personally feel they are smoke blowers, and DO NOT CARE ABOUT THE CUSTOMER, they are only out for their greed and they should not have told me I was approved WASTED my WHOLE DAY at dealership while they got their paperwork in line, then DISMISS ME and demand the car a month later (which LAST WEEK EVERYTHING WAS FINE AND A DONE DEAL!!!!! They are FULL OF CRAP and yet another SHADEY DEALERSHIP stealing my hard earned MONEY! GET IT THE HARD WAY and I WILL SEE YOU IN COURT! Trey Busch January 15, 2011 9:55AM

Terry2

7 de ene. de 2011

I had a wonderful day today at Shawnee Mission Kia. I had done my research at home on my computer and had narrowed my search for a new car to 3, Toyota, Kia, and Honda. The Kia was my last visit of the day and the best! The engine in my Land Rover with only 40,000 miles on it needed to be replaced as did the car! I walked into Kia and there to meet me was Shannon Ingram. His smiling face was so welcome. He sat me down and asked me what brought me to SM Kia that day. He listened to my sad story and then helped me through my choice of a new car. I was there six hours of the best customer service I have ever received anywhere. I talked to the manager, several sales associates, and the financial officer. Each person was exceptionally polite, friendly, and helpful making my decision possible. Shannon answered my every question about my new 2011 Optima. He went over the car in detail showing me every option and detail about the car. I took a test drive with my husband and feel in love with our selection. It drove like a dream, smooth, and peppy. I loved the seats, and all the standard options that come with the car. When I returned we discussed other options I might be interested in. He asked me what type of driving I do and what things are important to me in a car. We discussed leasing/buying options and which would be best for me. I decided on leasing since I drive so few miles a year. When my car was ready, Shannon went over every detail of the use of my new car. He set my radio, phone, and seat for me! I just couldn't believe the detail and kindness he showed me. Thank you Shawnee Mission Kia, you are all the very best!

jwjayhawk

3 de ene. de 2011

The overall quality of this dealer was great in their assistance and understanding of my situation, with being a college student. Mike was great to work with, very understanding and explained clearly and precisely each step to gaining the car I had been hoping for. I would definitely recommend this dealer and dealership with their friendly and dedicated involvement with customers.

connie kays

23 de dic. de 2010

My old Kia was totalled (hit and run). I needed something immediately. I like Kias. Mike answered all my questions. He was very knowledgeable. It was the smoothest transaction I ever had while buying a car. I was very impressed. I feel very comfortable in the Kia Rio that I purchased.

katiemedical

22 de dic. de 2010

We were very please with the quality of customer service we received from Mike. He was kind, friendly and honest with us. He understood the situation we were in and was able to help us. We drove away that night with a beautiful 2008 Kia Sedona. Thanks

lori4465

18 de dic. de 2010

Buying a new car was very intimidating to me. I didn't have a clue if I would be able to get into a new car or if I would have to buy used or if I would even get financed. Mr. Schwarz was very understanding and took the time to explain every step to me as we went through the process. Rather than leave me fretting alone while the finance guys were trying to make the deal...Mr. Schwarz kept coming back to me and sitting with me while we waited. He even engaged my 8-year-old daughter in conversation and made her feel important, too! Before I knew it I was in a loaner car (the one I purchased ws being brought from another lot) and on my way home...OWNING A NEW CAR! I never thought I could have a BRAND NEW car. But, the folks at Shawnee Mission Kia made it happen and I couldn't be more pleased with it!

tmharris

15 de dic. de 2010

Mr. Omboga is a wonderful sales consultant for Kia. He was very welcoming and friendly when we entered the dealership. Mr. Omboga is very knowledgeable of the Kia's products and services. Plus, he tries to match the right Kia for your families needs. I appreciate him as a person and a representative of Kia motors. I totally recommend him for anyone who is looking for kind, honest, and reliable customer service, plus reasonable cars. Thanks again.

hkjohnson73

9 de dic. de 2010

From start to finish the process was painless. Shannon was great to work with and everyone was friendly and made sure your questions were answered. No high pressure sales, which was refreshing. A fair price for my trade and new car. I would recommend this dealership to anyone!

rickward60

4 de dic. de 2010

everyone there was so friendly, helpful and courteous, I can not brag on these folks enough , they were patient with us and got us into the vehicle we really wanted and at a price we were happy with. they made us feel very comfortable and treated us very well I would highly reccomend shawnee mission kia to everyone I know and have already begun doing so . and I especially want to give recognition to dustin, he was absolutely outstanding in making sure we got the vehicle we wanted at an agreeable price

mdcook

28 de nov. de 2010

We are internet shoppers. We knew exactly what we wanted and did not want to waste any time haggleing on price or payments. Prior to us going into the dealership we spoke to Antonio and Chin. They understood what we wanted and when we arrived they had everything lined out for us. They were very patient with our grandchildren which decided to turn into monkeys while we were there. We are delighted with our 2010 Optima and will recommend Shawnee Mission Kia in to future to our friends and family. When you go in ask for "Antonio", he's AWESOME!

debrasprophets2

22 de nov. de 2010

I had been shopping for a car for weeks and was not getting the price or financing that I wanted or the quality of vehicle I needed. My daughter went to Shawnee Mission Kia and found a vehicle that she liked at the price she liked and drove away the same day, so she called and told me about her experience and that I should go there and when I went I was pleasantly surprised. They got me the price that I wanted and a better interest rate than I was offered anywhere else and a vehicle that will fit my needs. Thanks Nick!! I look forward to doing business in the very near future with you and am definitely telling all my friends and family and co-workers this is the place to come if they need a vehicle!! Thanks again! Deb S.

kkluge

21 de nov. de 2010

We had just started thinking about trading in our truck for a new vehichle. We had come in just to "look" but, Blake St. Clair was great. He worked for us and got us a beautiful car & a great deal. So we bought a 2011 Titanium Silver, Sorento and love it. Thanks alot. We will recommed Shawnee Mission Kia and Blake St. Clair.

stretch92

18 de nov. de 2010

I received great customer service from Nick when I bought my Kia Soul. Everybody I met was friendly and helpful. Nick has called me several times to make sure I am happy and asks if I have any questions. I will recommend Shawnee Mission Kia to my friends & family. Nick thank you again. Ron

glorianilson62

17 de nov. de 2010

"The communication was great with our sales person ." ... "Nick dudaj he's great to deal with." ... "I receive excellent customer service from all the staff at shawnee mission kia." ... "thank you nick I love my kia:)I would recommend shawnee mission kia to all my family and friends.gloria

erivera25

14 de nov. de 2010

I was a first time car buyer and I chose a car that after I returned home I really didn't like. Mr. Schwarz was very nice and took it back and without any hassle. I found a car I liked and they took the time to fill out all the paper work- again. I really liked the dealership and the workers and will be back for my next vehicle.

angscuba

14 de nov. de 2010

Just came in to test drive a Kia before buying a Jeep Compass. Ended up driving off in a new Kia. They gave me a good price, test drive and a trade - in. Within 2 hourse I was driving off the lot in a new Sportage. The dealership was more than willing to be flexible about the financing. Good salesmanship and great support.

kcbocey

13 de nov. de 2010

I had a great experience buying my car yesterday. My salesperson, Stone, was awesome and I would recommend anyone to search him out specifically. Everyone that we met was friendly, made us feel calm and not stressed about the whole car buying experience. When I am ready to trade my car in, I will definitely go back to this dealership and I will recommend them to anyone I know that's looking for a car. Amy W

Michelle87

12 de nov. de 2010

Blake was extremely helpful. I went on the website knew what I was kind of looking for told him and he really gave it his all to get me into what I wanted. Even though I might have paid a little bit over what I really wanted too I believe it is going to be worth it. I would recommend all of my friends to Blake. He is a very helpful and very highly motivated sales person (but still takes that extra time for the customer) which is wonderful......Go Blake! Thanks so much for all of your help!

babb32

12 de nov. de 2010

I walked in about 70% set on buying, but wasn't sure which model- had 3 in mind from my online searches (Forte, Optima, Sonata). The place was very clean, and all employees were friendly and eager to help me. My sales rep took his time to answer each question about each model clearly. He explained the whole process and was very straight-forward with me about everything. I appreciate that above all! They never pushed me to make a choice or leave even though it was close to the end of business hours. That was also very releiving! They got me in the car I wanted for the right price, then stayed late to finish my paperwork. The whole process was less stressful than I anticipated- and I'm satisfied with my car, the terms, the service, and the dealership as a whole. I'm looking forward to enjoying the white 2010 Kia Forte I chose, and to them taking care of the maintenance (bought that package & stayed in my budget)! Thanks to all involved!!~B

ttowns224

10 de nov. de 2010

The entire experience went well. This is the first time I've purchased a vehicle and didn't feel violated after I left. Thomson Omboga was absolutely great! I told him what I wanted and he did everything within his power to see that I was taken care of. The staff is very personable, from the finance manager to the service department. I have no complaints so far. Thank you so much!

dorothyw

10 de nov. de 2010

Shannon deserves 5 Stars Plus. He listened to what my needs were and came up with the perfect KIA for me. He gave instructions on how to work all the gadgets, and I went back on the second day and he went over all the workings (GPS and Bluetouth) again. I am 72 years old and it takes me a while to get with the program. Shannon introduced me to the service manager which I don't think in all my years of purchasing an auto a salesman has done that. I will use the dealership for all my services. Overall, it was a a very pleasant experience. A satisfied customer.Doroty (Genie) Williamson

teresadevans

10 de nov. de 2010

Blake was great to work with. I didn't feel that I was going to be jacked around with. He got striaght to the point and showed me what i could afford. i have already recommended Blake to several of my family members. Blake has contacted me several times to make sure that I am happy with my purchase.

cjs12333

7 de nov. de 2010

It was recommended that I contact Antonio by someone who had previously bought a car from him. I found Antonio to be very honest and easy to work with. I feel that he gave me a good price on my Hyundai Sonata. He even brought my car out to my house after they had done some work on it. I think everyone at the dealership was very helpful.

katydid23

6 de nov. de 2010

We went into SM Kia looking for a new car. We originally went to look at the Sorentos. Once we sat down with Thomson, we started talking about the price range of what we could afford each month. The Sorentos were out of that price range, so he suggested the Optima to us. He went a got an Optima for my husband to test drive. My husband fell in love with it. Thomson was very helpful and made sure that we were getting what we wanted in a car. He wasn't pushy and he worked with us to make sure that we could afford a nice car that we would enjoy. All of the salesmen were friendly and made us feel welcome in the dealership. Thomson called me 2 days later to check and see how I was liking the new car and to make sure that I knew to call if I had any questions or concerns at any point in time.

trebuchet5684

5 de nov. de 2010

TO was tremendously easy to work with. Although he really wanted us in a new car, when I stayed on track with the used vehicle we had seen on-line, he got right on board, presented the car and worked with Chin to get us the deal we were after.Initially, Chin did as expected and proposed a ridiculously high interest rate but in the end he turned out to be a stand-up guy. Not only did he make a phone call to secure an acceptable rate but then followed up the next business day (on his day off) to ensure that the financier did as promised.Mark was low-key and we appreciated the distinct lack of pressure to do things we didn't want to do. As with TO and Chin, he didn't initially offer us an advantageous price for the warrantee we purchased. However, he finally did lower it to an acceptable level that we could afforf to add to the price of the car without going broke.The dealership moved our tags from the old to the new car without our even knowing that it was going on. We really appreciated not having to worry about that. The next business day they filled the tank and detailed it throughout. And, although I had to ask, which was somewhat disappointing, the dealership did pony up for both keys and fobs without additional charge.All in all, I am very happy with Shawnee-Mission Kia and have already recommended it to several friends and family members.

corey2009kia

4 de nov. de 2010

We were in the market for a minivan. After searching the internet for a couple of weeks, we found what we were looking for. We bought a 2009 Kia Sedona with a few extra features for a really nice price. Brian Waterman, the salesman, was great to work with and made the entire process easy and smooth. Even after we got the vehicle to Tennessee, he continued to be involved in the process. Good product. Great customer service. Even though I have never bought a vehicle via the internet, I would definitely do it again. Thanks Brian & Shawnee Mission Kia!Corey Meggs

crodman

4 de nov. de 2010

My husband's car died yesterday. We had no options, he has to be able to get to and from work. We applied for a loan with our credit union, and were turned down due to low credit score and past issues. Even though I have been weary about used car dealerships, I contacted Begi on the website and chatted with her about our issues. She called me at work and assured me that everything would be fine. I explained to her that I did not want my credit to be involved, as my score is SO low and I did not want to affect my husband being able to get a nice car. Again, she assured me that she would work something out. We gathered the documents we needed and went down to see Begi. She was as sweet as could be, and kept us laughing even though she could tell we were absolutely anxiety ridden. We told her exactly which car we were interested in. She asked if we would consider any others, and we told her we kind of had our hearts set on a certain one. She made it happen!! They were able to get us the exact car we wanted...and it is in nearly perfect condition and still under manufacturers warranty! They were able to get financing that included both of us, so we could work on improving my credit score. They talked to us like we were people, not credit scores. They didn't push for a higher down payment or make us feel like we had to "sell" ourselves to them. They gave us three financing options and allowed us to pick what worked best for us. We will absolutely return the this dealership in the future, when it will be my turn to get a new car!!WE LOVE OUR 2009 DODGE CALIBER!!!

Angeljulie22

4 de nov. de 2010

Antonio Vieyra is a kind, compassionate, and caring man who wants your buying experience to be one you will not forget. He listened to what my needs were and did not try to push me into something because he wanted to make the sale, he truely wants me to be happy and I appriciate that. I love the fact that he is so personable and taks with you about your family and his, this shows what type of man he is! In we found that my oldest son and his daughter have the same name, so cool! I will be going back to Antonio when I purchase all my future cars! Thank you Antonio!Chen in the prefinancing stage was looking out for my best interest and making sure it was something I could afford. He is not like the rest of the dealership when it comes to financing, he wants to be fair and give you a good price on your vehicle and make sure the payment is what you feel comfortable with. Thank you Chen for finding me 5% less then what I was paying and helping this experience to be a positive one.Mark in financing was a big help with getting my insurace stuff faxed to and from Shelter and making the closing as painless and fast as possible. Thank you Mark!Thank you all for this experience, I should have came here in the begining instead of shopping around and getting the dealers who just wanted to make the sale and didn't care about my family. JNordgren Fontana, Kansas

sadams1974

4 de nov. de 2010

Dustin Johnson was a one of the best dealers I have worked with. He was honest and patient. He was not pushy and overbearing with me. He explained the details of the car so that is was easy for me to understand. I would recommend seeing Dustin if you are looking to buy a car.

egmoore

2 de nov. de 2010

My experience in trading in my car for a newer, used car could not have gone better.Valerie, my sales person was very helpful and knowledgeable and took into consideration everything I said. She was extremely polite and was never pushy in any way. Jin, I believe was the "pre"-finace person, was helpful in getting my approval done quickly and with ease. Bobby, the finance person, was very good to answer all my questions and take me through the paperwork portion without any problems. The one thing I must say was truly the best part of buying from the Shawnee Mission Used Cars was the office was open, everyone was very polite. I have previously, at another dealership, been stuck back in an office for hours while my sales person kept coming back and asking if there was any more I could put down or pay per month. Here, at Shawnee Mission, they listened, took the information I provided and were able to come up with a car and financing that worked for my budget.....the first time around! Thanks so much for such a perfect experience!!! I will definately, highly recommend!

jerrycheng86

2 de nov. de 2010

I had great customer service from the time i walked in the door until the time i drove away with my new car. Blake new about the cars on the lot and was able to answer all the questions i had about every car. Everyone was friendly and i feel that i got a great deal on a great Kia and i could not be happier. thanks!

Talofamoe

1 de nov. de 2010

I am a disabled veteran of the United States Marine Corps and I have mobiity issues. Going to look for cars is not one of my favorited things to do. As I was getting out of my car, we were greeted by Brian Waterman. From that point to signing the necessary paperwork to complete the purchase Brian helped in making the process move quickly. He spoke in an understandable manner and simplified the entire process. In the end we got a vehicle that exceeded our expectations. Thank you, Thank you, Thank you, Shawnee Mission Kia Pre Owned Vehicles and Brian Waterman & Bobby (Finance Manager). We will use this Dealership and recommend it to all our family and friends. Tuitoga Lee Moe

spfp

27 de oct. de 2010

Went to Shawnee Mission Kia this past Monday as I was in the market for an SUV. We were considering other brands and models at the time, but the whole experience working with Kevin and the dealership in general helped move us towards buying a vehicle there. Even from the beginning, before I was ready to make a purchase on a vehicle, Kevin had kept in touch with me based on an inquiry I had made a couple months prior. At the time I was considering taking a step towards purchasing a Kia, but ended up holding off for a few months. During that time, Kevin kept in touch about dealer specials and possible opportunities and was very professional the entire time, even when I wasn't necessarily ready to make a purchase.The other employees at the dealership were great to work with as well. From the gentleman that did the financing for us and the finance manager that wrote up all the paperwork, they were all very kind and professional. After the purchase I was contacted by Kevin to make sure that everything was going well, which no other dealer representative had done before, and that really impressed me.I would definitely recommend Shawnee Mission Kia.

smith_cara

26 de oct. de 2010

Jeff was an amamzing salesman to work with! He helped me get into the perfect SUV with a monthly payment I could afford. He went above and beyond by replacing the 2 front tires for free and having it extra clean for me when I picked it up! Bobby was very helpful when explaining the paperwork and the extended warrenty information. I will definitely be recommending Jeff and Bobby to all of my friends looking to buy a newer vehicle! Thanks so much guys! :)

Linda Swanson

23 de oct. de 2010

Two weeks ago I was in a wreck and my KIA Sportage was totaled. I only found out my pay-off last Tuesday and that night after work I headed over to Shawnee Mission KIA. I was met at the door by Begi, told her what my needs were and we took it from there. By Thursday night I drove away in a beautiful 2008 Sorento 4x4. That was such quick work AND they met the monthly payments that we needed. This was a big deal to us. Another local KIA dealer told me there was no way we would get in a 4x4 SUV for the payment that we demanded. He was wrong! Thank you Begi, and the team at Shawnee Mission KIA. I am very happy!

bushcarie

22 de oct. de 2010

Antonio Vieyra is the ultimate salesman when it comes to professionalism, compassion, honesty and no hassle tactics. If you are looking for a salesman who is upfront and honest he is your man! We purchased our 2nd car from Antonio yesterday and my husband and I are almost speechless when it comes to describing how much we appreciate everything he has done for us. I was in contact with Antonio almost daily re: finding us the perfect car for our family and he was always timely with his research and responses each and every time. He always made us feel like we were his top priority even though he had several deals going on at the same time. Antonio is extremely personable and remembers little details about our family and kids form the 1st car buying experience that amazed me given the number of customers he comes into contact with. My husband and I are moving out of state and I told Antonio that even though we will be in either NE or WY, I will contact him next time we look for a vehicle because he has definitely made my husband and I loyal customers and since my family remains in the KC area, we will be back to do business with him again. I sincerely appreciate you turning what can be an exhausting and frustrating experience into a laughter filled, easy-going, enjoyable experience...who'd of thought car buying could be so much fun?!Mike Reid also made a strong positive impression on my husband and I. He was willing to work with us on finding the perfect family vehicle given my high mileage driving and concern about safety for my two children. Mike was always approachable and willing to answer any questions we had. He listened to our needs and didn't stop until he and Antonio were able to put us in a vehicle we were comfortable in. Mike has been very helpful in all aspects of our 1st and 2nd car buying experience and I look forward to working with him in the future as well. He too remembered details about our family that impressed us. They truly have a family friendly atmosphere at Shawnee Mission Kia.Sincerest thanks to all involved in our car buying process, we have never been dissapointed! - Carie & Tracy

kimmiekins

21 de oct. de 2010

We actually came to this dealership with the thought of just looking at a car, not actually purchasing it. TO came out to the car and took us over to the used car lot. He worked with us on the price that my mother was looking for. We took the car for a test drive but I wasn't settled on the car for my mom. We actually went to lunch & checked out a car at another lot that had less miles and was cheaper but that dealership wasn't as professional as TO and Shawnee Mission Kia. We purchased the car from them because of their customer service.

cfthomas

20 de oct. de 2010

I bought a Kia Forte Koup, love it. Then the following week I was hospitalized (I am in the hospital now) and Marty called to check in on me. Above and beyond for customer service very greatful for his prayers and concern. I will definately reccommend and go back to Shawnee Mission Kia and hope to work with Marty in the future. Thank you,Charles Thomas

HiHoSilver

18 de oct. de 2010

I called asking for Stone Lemana who was referred to me by a friend of mine who purchased a Kia from Stone at Shawnee Mission Kia in Dec. 2008. I liked her "ride" and was finally ready to purchase a new car for myself. I called him on a Friday so we could get the paperwork going. He told me everything I needed to bring in the following Monday, which saved me lots of time and trouble. That was my first great impression of Stone and Kia. I have had some credit issues but I was reassured that they wanted to help me and explained to me what they would do to fit my budget and get me a nice car. That was my second great impression. That took the scare away and made me feel "credit worthy".Since Stone knew what I wanted, he had the perfect car wating for me; a Kia Amanti.It's beautiful, drives as smooth as glasss, and has all the bells and whistles I wanted, plus a few more to my surprise. I was treated very respectfully by all the staff and Stone if fun to work with. He has a delightful personality and made the car buying experience easy.Of course the financing is always a little nerve racking, however Bobby C. made it as painless as possible by visiting with us about our lives and his too. So the financing part was also a good experience.Now I not only have a sharp Amanti, but peace of mind with Kia's warranty, which includes a five star saftey rating and very reasonalbe insurance rates. If I could offer a piece of advice...test drive a Kia. I'm sure Stone will be happy to help.

tziller

17 de oct. de 2010

Jeff greeted me at the door, and was friendly but not overpowering. The whole experience was great. I have not so good credit and I was treated with respect. Unlike Olathe Kia that salesperson was rude from the start and I will never recommend anyone to go to Olathe when Shawnee Mission is not that far away and you are treated so much better. The whole experience was enjoyable. Jeff is a wonderful personable young man. He answered all my questions patiently and made sure I was in control of the process, not him. I liked not being sold but treated like a valuable customer.

sram

14 de oct. de 2010

Antonio Vieyra Was great from hello! He's very easy to talk with and very helpful with all auto & credit details.I would recommend Antonio if your in the market for a car without all the dealership BS!I would like to say thanks again for all your help!!!

bll

12 de oct. de 2010

I have already submitted this post, but now it is gone?I bought a new KIA sedona there and I love, but it was a hassle. The first van we picked was wrecked when they picked it up to bring it back. We picked a different van and after 3 trip and 6-8 hours we finally got our van. A couple months later I ran over something on the highway and punctured the gas tank. I took it in for repair and turned the claim over to insurance. I read the documents submitted to insurance and the quoted price included $25 of replacement gas. I got there to pick up the van (with 2 very small children in tow) and was told insurance didn't cover the gas (yet I paid the same quoted price). I left there and was able to make it to the gas station (thank goodness). But, I felt this was poor service for such an expensive repair. I would have paid extra not to have had to worry about making it to the gas station while transporting a 2 year old an a 6 month old. I posted this once before and was told they would send a check for this "error". That was almost 2 weeks ago and nothing yet. I then called and was told they would check into. I didn't get a call back and still no check as promised. I probably won't return for future work.

mistyt813

5 de oct. de 2010

I drove to Kia to "just look" and ended up leaving with a car! Marty was awesome from the start! I was given a tour of the building and met several nice associates. Everyone seemed so willing to help or answer any question that I had. I will tell everyone how amazing the staff is here and I will definately be a customer for life!

01Optima51

5 de oct. de 2010

I went to have my 2002 Rio's Rear Wheel Bearings replaced but, soon discovered that I had a far more serious problem. In frustration, I decided it would be best that I view and consider a new vehicle. Although, I originally envisioned purchasing the 2010 Forte, my salesperson (Bo Hardy), successfully encouraged me to "think" about the purchase of a 2010 Optima. I had NEVER even consider this vehicle, but after having a chance to look it over and check out some of its rating (Motor Trend, Consumer Reports, etc...) I decided it would be a great buy. Unfortunately, I still had a negative equity in the 2002 Rio (had purchased it only 1 year earlier as a "go about" vehicle) Bo, worked out a little "magic" and helped to secure me few fantastic rebates and a fairly decent trade-in amount for the Rio. Way to Go, Bo!! The overall service was very good. I was looking at new cars at 7:30am; even Bo, wasn't expecting a "buy" that early in the morning. My experience with the Financial Manager went quick and smoothly. With the exception of his suggestion of that the 'ol "STOP GAP" Insurance, it really was a rather pleasurable experience. I can assure you, I'll tell my friends/family about my experience and to give Bo Hardy/Shawnee Mission Kia, the thumbs up if a new vehichle is needed.

12Sherry

4 de oct. de 2010

The staff was very helpful and friendly. They helped us get what we wanted. Kevin was able to point out feature that I wouldn't have used right away, because I wouldn't have know about them. He was able to explaine everything in detail, some I would have never thought to ask about, but would have wanted to know within the first week of owning the car, like how to remove the spring loaded cargo cover. While we were doing paper work the shop put in car mats, washed it, and filled the tank. We will highly recommend Shawnee Mission Kia.

jimnmerry

29 de sep. de 2010

When my wife and I walked through the door we we're greeted enthusiastically, but not in that fake kind of way that stereotypical salespeople tend to do. Our sales person, Begi, is one of the sweetest people that I have met in quite some time. She was knowledgeable, but humble enough to tell us that she didn't know the answer to what we were asking, and would find the answer. Which she did! It's not hard to tell when someone is insincere, and insincere is not a word that can describe Begi! I honestly feel like she and her manager, Mike, bent over backwards to treat us right. I know for a fact that Mike did more than he had to just to make sure we were happy. The thing I think I liked best about the dealership is, there wasn't any beating around the bush or trying to sugar-coat anything. The way they presented themselves and their vehicles is the way that they were. Simple, concise, and accurate. I am completely satisfied with my new (used) Sorrento, and will definitely recommend this dealership to anyone needing a vehicle. Shawnee Mission Kia will be my first stop, the next time I'm shopping for a car. Thank you!!!

brandycyre

23 de sep. de 2010

This dealership and Antonio were great. I never thought that I would go into a dealership and get the respect and courtesy that was received. My credit is less than perfect and they worked on my application and getting it approved for over a week. Most places would not try that hard to get someone a car. I would recommend this dealership and Antonio to anyone and everyone I know. I plan on my next purchase to come from Shawnee Mission Kia. The payments are also affordable and stayed within the price range I requested. Thank you Antonio and the rest of the team at Shawnee Mission Kia. We could not have been more satisfied with our Kia Forte purchase.

Dandreti

21 de sep. de 2010

Well the deal is done!!! I love you guys!!! This group was the pinnacle of excellence! I went in just to look and told them what i was interested in. Brian and Begi knew exactly what i needed and didn't look on the lot, but looked at inventory sheets and found my dream car. For a small lot they have a huge inventory. As soon as I saw the Jeep with everything it had I was blown away. I wanted it but being newly divorced I felt discouraged but they told me not to worry and that they would take care of everything. The finance company initially approved the car and then even with my score in the low 700's they started asking for more paperwork. This team of professionals did not stop fighting for me until there was financing in place and I was satisfied! I was even able to get 1.5% less APR on the loan than the original quote. If you are looking for a new or used car and don't go talk to this crew then they can't help you. NO OTHER dealership has ever fought as hard as this one for their customers. I drove away today completely satisfied with my new Jeep with all the bells and whistles. The only thing my car doesn't do is massage my shoulders on long drives. The heated seats will be awsome this winter. Thank you again gang!!!My friend even went over last December to get a car. She had really bad credit because she had been in school for the last 8 years and they did not stop til she drove away with her new optima! That was the second car she bought from them. Thank you sherry for sending me to this dealership. Don't sit on the couch thinking of going!!! Go get that carDan McCaughtry

biomedsgt

16 de sep. de 2010

I was super impressed with this dealership. I truely felt like i was going to be dissappointed when i walked in but the dedication that this team gave was outstanding.i ended up with a much better car than i had and cut my payment by 1/3. i would reccomend that anyone go there for their next car and their next car after that.

EMPulse

6 de sep. de 2010

When my wife and I decided it was finally time to start looking into getting a new car, we first went online to look at our options and to see what would fit both our needs and budget. We liked what Kia had to offer, and since I was ready to make the jump to a small SUV that got us decent gas mileage, the Sportage appealed to us.Since it was a Sunday and not many dealers were open, we found some cars online at Shawnee Mission Kia and decided to make the drive out there to check them out. (Not a short drive when you're coming all the way from the Liberty, Missouri area, by the way.) As soon as we got to the lot, Bo Hardy greeted us and offered to help. We told him that we were interested in the Sportage, so he showed us several that each had different features, fuel economies and price tags. When we saw one that we thought would work, he let us take it for a test drive after which we went inside the showroom to figure the monthly payments. Sad to say that even on the least expensive end, the Sportage was still out of our price range. We had to say no. Bo was understanding though and offered to help us look at cars that would be easier on our finances.Still feeling a bit disappointed though, we went back out to look at other options. Bo showed us some Optimas and Fortes, but none of them really spoke to me. I was ready to get out of a sedan and into something different than the 2002 Saturn L200 that I had been driving for the last several years. Bo politely left us to ourselves so we could discuss what our next move would be. We wandered around the lot under intense heat feeling depressed that we would probably have to leave in the same car in which we arrived. To escape the sun and talk about it some more, we climbed into a Kia Soul at the back of the lot.I had initially dismissed the Soul as being to small and boxy to be comfortable, but once I got in I was pleasantly surprised. It was spacious without being too big, it had large windows for maximum visibility and the seats were roomy enough that I didn't feel "boxed in." Fortunately for us, the price was also kinder on our bank account. Bo was also surprised that we had gravitated toward the Soul, but he offered to let us test drive it too to see if we really did like it. Like it, we did. It handled so well and was so responsive that I felt like I had already been driving it for years. And after we came back and he crunched some more numbers for us, Bo helped us get our monthly payments down to an amount that, while still a bit more that what we were wanting, was something that we could afford.As we waited for the car to get ready and while the paperwork was being put together, Bo engaged us in some friendly small talk that made me feel like he wasn't just interested in the sale, but also in our happiness and satisfaction. He also offered to get us some water to help us beat the heat outside. That helped turn our disappointment around and left us feeling happy that we made a good, but hard-fought decision.When it came time to sign on dotted line after dotted line, we went back into Mark's office to deal with all the financial and legal stuff. That went by rather quickly, but without feeling too rushed either.We then had to deal with the task of cleaning out our trade-in before we could leave in our new Soul. Bo was kind enough to get us a cardboard box to make the transferring of knick-knacks and other car doodads a lot easier. He also took the time to show me how to pair my BlackBerry to the car's unique Bluetooth phone system, which was really cool and generous of him. Finally, he thanked us for our time and patronage, and we thanked him for his patience and understanding. We were happy to drive away in our new 2011 Kia Soul, and Bo Hardy helped us have the peace of mind to do so.

doonskybarger

30 de ago. de 2010

We arrived at the new car site and the salesman whose name was Antonio greeted us as soon as we got out of our car. He asked what we were in the market for and we told him we were looking for a Kia Sorento. However, we were looking for a minivan type vehicle and he told us that the Kia Sedona was the style we should look at. After answering a few questions about the Sedona we told him that we were actually looking for a used car so he walked with us to the used car lot that was down the street a ways. He showed us several 2009 models that were nice vans but a little more than we were wanting to pay. When we told him the price range that we wanted to stay in he immediately took us to a 2005 model that was very clean, not an enormous amount of miles and was very attractive. AFter taking a test drive we were in favor of making a purchase. He told us what the list price was and then the price they would be willing to sell the vehicle for. We made a counter offer and within 10 minutes we were on our way to talking financing. We were given three options on down payment, length of term, and monthly payment. I have never in my life bought a car where I was given those choices. We picked the one that best suited our needs and the rest is history. Antonio made purchasing a vehicle a pleasant experience, more so than I have experienced in the past. I would definitely do business again with Shawnee-Mission Kia and when I do I will ask for Antonio.

jnpiland

30 de ago. de 2010

For the last 3 months I have been looking for a SUV to replace my wife's Minivan, and after filling out many contact questionnaires Bo Hardy was one of few that responed back. I checked out DealerRater.com and checked out Shawnee Mission Kia's online inventory. Bo wanted me to come to the dealship and test drive some of the Sorentos, however, I live almost 5hrs away from Overland Park and was not ready to make the trip only to not have everything in order. After some eamils and and phone calls, we finaly had everthing ready and set up an appointment with Bo. When we arrived at S.M.K. early, we were approached before we made it to the front door and asked if we could be helped. We told the gentleman that we were there to see Bo and was shown to his desk, and offered something to drink while we waited since we were early and Bo had not yet arrived. Bo went over some of the details of the SUV with us and took us out for a test drive. Following the test drive we talked about useing our minivan as a trade-in which I had told Bo would not be part of the deal in our emails. Bo ran the numbers and gave us a price that was more then what we thought we would get. In the end we got our 2011 Sorento at a great price, from a great staff at Shawnee Mission Kia. SMK will be my first choice when we are ready for another Kia.Justin P.PS Bo Mailed us the extra keys...we were so ecstatic about our Kia that we forgot them at the dealership.

sbillings

27 de ago. de 2010

I loved my experience with Shawnee Mission Kia and particularily with Begi! Not only was she super friendly and laid back in her sales communication, but she also tried so hard to get me everything I wanted in my car purchase. She found me the right color, the right milage, the right price and all the extras I wanted, even if it meant calling around to other places and lots she was associated with. I would recommend Shawnee Mission Kia to every friend and insist on you dealing with Begi!!! Ask for her! She is a great associate and a better person! Thanks Begi and everyone I worked with at Shawnee Mission Kia!S. Molchan

S. Wolfe

26 de ago. de 2010

August 23, 2010My husband and I visited Shawnee Mission Kia in response to an opportunity we recieved in the mail. In 1998 I became disabled and have been unable to work a full-time job; my husband has been the primary source of income in our household-we struggled for several years to work toward paying down our debt and improving our credit score.Although our credit score is still not where we'd like it to be-currently on the low side-Dustin Johnson- Salesman-and Mark the finacial manager, worked very hard to put us in a vehicle despite our credit score and the high balance we owed on our trade-in. Today we signed the paperwork and drove away in a 2010 KIA Optima LX. This is the first new car we have owned in more than 12 years. Our experience at Shawnee Mission Kia was definately a "10"!For any future buyers looking for a great deal, even if your credit score is 500-565, with proof of consistant employment-even SSDI benefits and an income of $1800.00 per month,go see Dustin Johnson at Shawnee Mission KIA and tell him the Wolfe's sent you!Good luck and Happy Shopping at Shawnee Mission KIA.S.WolfeLawrence, Kansas

Dale Kinsman

23 de ago. de 2010

Well the over all process with this dealer was good due the fact we had a great salesman Ben I would recommend this dealership to anyone looking for a good and reliable car and thats is great on gas. This was my first car purchase , I feel my sales rep. went above and beyond the expections of the sale rep. on getting my wife and I the best deal possible and love our new "2011 KIA SORENTO" I am pleased with my purchase from SHAWNEE MISSION KIA.

whit87russ

23 de ago. de 2010

Marty Clare at Shawnee Mission Kia is the best! He was so friendly and very personalble. He was not your typical car salesman who I would normally get aggrivated with and walk away. He paid attention to my needs and what I needed my monthly payment to be. I got into a car that day and drove away! :) Marty was a pleasure to be around while we waited for the approval. I am going to reccommend everyone I know to Marty Clare at Shawnee Mission Kia! :)Whitney Russell

Paul_n_Elisa

19 de ago. de 2010

I would like to take the time to express my gratitude and appreciation for the Shawnee Mission kia's associates listed above. They have gone above and beyond in making my experience a possitive one. They have worked with me even though I am not the easiest person to deal with. Everyone met my expectations and have continued to demonstrate why they are the number one customer rated dealership. Valerie was very knowledgeable and willing to work with me in getting into the car I wanted. Bobby, Chris, and John were of tremendous help when trying to get to the price needed in order to meet my budget. I do not know how else to express my gratitude to these individuals, but I just want them to know, I look forward working with them for my future Kia purchase.Thank you,PaulSatisfied Customer

ADHD Sportage

11 de ago. de 2010

After reading a few less than flattering reviews on another area (all about a salesman named Nick). I decided to go ahead and give SMK a chance. I pulled in and the very first person to ask if I needed assistance was the infamous "Nick". I told him I was there to see Bo Hardy, he "tried" to see if I was interested in anyone else helping me, because Bo was out on a test drive. I simply but firmly said No, but that he could go fetch a few keys so that we could start our buying purchase without salesperson interfernce. We were there to "look" at and "test drive" the 2010/2011 Sorento, and the Sportage. I had researched and looked into both vehicles, but was really interested in the Sorento over the Sportage. Before we could even get the keys a very irrate customer of Nick's drove in, gave him a little what for and then proceded to tell us that he was less than Honorable. Not relly caring about Nick, I continued my "looking" experience. Nick handed me the keys to a 2011 Sportage, and I took it out for a drive. Looking down at the gas guage, Nick had put us in a car to test drive with the gas light on! DO NOT DEAL WITH NICK, just the few minutes I dealt with him was enough to get my blood boiling slightly.Upon returning to the dealership, Bo had come back from what we later learned was a less than pleasureable test drive experience with another customer. (Probably a former Nick customer) We then test drove the Sorento, and was less impressed with this vehicle. We returned to the dealership and Bo put us back in the Sportage again and went on a test drive again, this time with gas! We ended up driving the only car on the showroom floor off! (Its very small Dealership)Through either a marketing ploy or through actual life experience Bo put my wife and I at ease. It was very easy to talk with this man and he MADE the whole experience 10 times better. The only bad thing I have to say about this dealership is that there is very little privacy when talking with your salesperson, desks are crammed in, sounds echo and you can hear a conversation from across the room as if you were standing next to them. If anyone from SMK is listening, FIRE Nick, put in some cubicles with NEW undamaged Desks, and give your sales people an alternating schedule, so that they are not all there seemingly doing nothing but watching the one salesperson WITH a customer working!

Drea1947

9 de ago. de 2010

I came to the dealership with my daughter to purchase new. Our hope was dashed and we thought we would go home empty handed but with the patience of Brian Waterman who left the used sales lot and stayed with us during the entire time, I would recommend him and the Shawnee Mission Kia dealership to everyone. My daughter left with the car of her dreams and a good car buying experience she will never forget and by the time we got to Sam with his smiling face and explanation of all the paper work my daughter was signing we were elated. Thank you Shawnee Mission Kia and I will be back soon to purchase a new vehicle from you as well.

carltonsa

26 de jul. de 2010

We bought a new 2010 KIA Sedona. We traded our 2005 Kia Sedona after a recommendation from Mike in the service department. Marty was one of the best salesman I have had the pleasure of working with. Mr. Chaunault in the finance office was very professional. I would recoomend Shawnee Mission KIA to everyone that I know. The service deptartment is the hands down best part of the dealership.

selectastart

16 de jul. de 2010

We originally went into this dealership after speaking to someone on the phone about purchasing a NEW Sedona. I was only interested in the 2010 Sedona and wasn't going to settle for less. I told them our credit rating and our trade in situation and they seemed to stumble over themselves they were so eager to help us. That night we spoke they said they had a $1000 customer incentive cash back program, plus car ownership loyalty (never heard of it) of $2500 for us owning another car (NOT a Kia) so long. The next day we get there it's a different story.. they only have 2 cars in stock and won't even let us look at them without running our credit. We sat in their VERY open waiting room while they discussed our situation loud enough for us to hear on the other side of the room for well over 2 hours.Eventually they came back and said they could offer us $400/month at 72 Months (10% interest) and would give us a gently used 2009 Sedona for $21000. This was without our trade in.. where the amount would go up because we were upside down on it.. and without any of the previously promised incentives.We ran out of there! Hopped over to Honda where we had purchased our trade in car and got a brand new Oddysey fully loaded for a steal. Plus we were able to roll in our old loan and they gave us a great deal on our trade in. The kicker though is that Kia won't stop calling. They've called five times since we purchased the other car and we keep telling them we've purchased elsewhere. They actually called once while we were signing the papers! Disgusted with the whole experience. If you like high pressure gimicky sales then Shawnee Mission Kia are the ones for you! :)

megchad007

24 de jun. de 2010

We specifically went to SM Kia because their ads state that if you make $250/week you'll have your credit approved guaranteed. Well they approved our credit, but gave us only 3 options for cars that we could purchase from them. Because we were in need of a car we chose what seemed to be the best option. Within a week the driver side window came off track and the service engine light came on. When I called they said they wouldn't fix it because it was no longer under warranty, even though it hadn't been 30 days. Later we found out that we over-paid for this vehicle by almost $4000. I will definitely NOT be going there in this lifetime nor will reccommend this place to even my worst enemy.Update:After posting this review the first time, I was contacted by the GM of SM Kia, John Sims. He seemed very willing to help and fix all the problems...But now, the problems with this vehicle won't stop coming. All of the power windows in the vehicle have stopped working at some point, the check engine still comes off and on, the rotars were cracked and then replaced (which now we've found out that they didn't even put new ones on, 2 belts for the AC had to replaced, the passenger interior door handle is coming loose, and so on and so forth. If I had to do it over again, I would have never even had made the trip out there in the first place.

lizajani

22 de jun. de 2010

My experience with Shawnee Mission Kia was very positive. Having had very bad experiences in the Past with other dealerships, Cameron was patient, knowledgeable and never tried to push me into buying more than i could afford. I cannot express enough what a great job Cameron Ross did turning a dreaded experience into one I cannot stop talking about with my friends. He has followed up not once but 3 times making sure I was happy with my purchase and emphasizing that he was a phone call away if anything changed, even though I was not the easiest customer to please. My Kia Soul is fun to drive, comfortable and gets great gas mileage, I only hope Cameron will still be there to sell me my next Kia! Thanks again, Jane

dbyrne

2 de jun. de 2010

Bonnie was great at respecting my wishes about not calling me to pressure me into buying a car. I have been burned by car sale people in the past. She was wonderful and I enjoyed spending time with her. She made my car buying experience a memorable one.Thanks Bonnie for being so patient with me and also my son when I had to bring him. You were equally as respectful to him. I appreciated that!Thanks Bonnie,Debby and Aidan

sorento4us

1 de jun. de 2010

We searched every Kia dealer in Kansas City and lucky for us we went to Shawnee Mission Kia! Our credit is not the best in the world and we knew that. Some dealers we went to treated us poorly, but Shawnee Mission Kia treated us with respect! That meant so much to us! We got a fair offer on our trade in, our financing terms were fair and our salesman, Antonio was very helpful. We had our kids with us and the other sales people gave them some toys to play with and some snacks while we waited. We have purchased several vehicles before and I have to say that Shawnee Mission Kia has been the best! Thank you, Antonio! We love our new Sorento! Its perfect!

shawngravatt

21 de may. de 2010

Bonnie was great under the circumstances that I had put myself into financialy, she was able to get me qualified for a mini van. I really thank her for still making feel human while explaining my finances and still getting me approved.(Bonnie thank you).

angelacs1

8 de may. de 2010

Shawnee mission Kia was great to work with. I had never financed a car before and they were very helpful. They even worked with me a week after I bought my first car. I had it for a week and changed my mind because it was a Toyota and I was very nervous about it having 2 kids and there being a recall. So they took the car back and got me into an '09 Kia. They worked out better payments and a better interest rate. The people were very nice and helpful. I'm happy with my car and would recommend them to others.

AmyAdrian

25 de mar. de 2010

From the moment I chatted with Dustin on line, I received nothing but excellent service. He was very kind and knew exactly what he had in stock and what he could do for me. I explained my credit situation and he was still willing to take the time to work with me. I purchased a vehicle that I love. It is the first brand new car I have ever purchased and was a little nervous. Dustin made me feel relaxed and answered all of my questions (some more than once) without hesitation. I am going to bring my friends and family to Dustin at Shawnee Mission Kia when they decide to buy a new vehicle. Dustin even scraped my parking sticker off of my old car, in the rain, and saved it for me to pick up the next day. 3 days after my purchase, he called to see if there is anything else I needed. It was a great experience. I love my KIA FORTE EX!!!!!!!!!!!

LadyChills

8 de sep. de 2009

I purchased a car from Shawnee Mission Kia and they gave me the 30 day tempt tag. Now in Kansas a person cant get there tags with out the title. So I was waiting for my title in the mail. When 30 days was almost up and I still didnt recieve my title I called the dealership and the women who answered the phone was extremely rude. To make a long story short the title I was looking for in the mail was never sent and I had to drive out to the dealership to get it. I live 45 mins away from Shawnee Mission Kia on top of that my 30 day tempt tags was expired so I had to borrow my sister car just so I would not be driving illegally. When I got there I asked the guy behind the desk was the title even sent he lied and said that he wasnt sure but clearly it was never sent because the certified sticker was still intact. When I took the salesperson outside to explain the mistake that the dealership and him had done I felt like he wasnt listening. What's even worst is that Im currently in school for a busniess degree and my class right now is on Customer Service so this is extremely hard to rub off and if I didnt already love my car and personalize it and everything I would take it back. The people I was going to tell about going there Im going to tell to go somewhere else and Im even under the process of finding another place to get my car service on because I never want to see them again.

unsatisfied_buyer

10 de jul. de 2009

Terrible experience with the used car lot.Vehicle was misrepresented on the web site and they were unwilling to negotiate price at all despite this.Didn't return calls as requested and promised, at least 5 times I had to call them when they said they were calling me...Salesmen lied to me and tried to transfer me around office to other salesman when I asked for a manager. Pathetic.I bought from these guys; trust me, stay far away from these creeps.I cannot speak for the New Kia salespersons, but the people who worked inside that portion of the business were rude, I can say that much. I had to go there to get financed and didn't have a great experience with that either. I was basically treated like a second class citizen because I didn't have a high credit score at the time.Do NOT give them your email, they are still spamming me a year later illegally after I told them remove me from all email lists. I had to pay a fine to the state it took them so long to send my paperwork, which kept me from getting registered by the deadline. My temp plates were expired before they mailed the paperwork!STAY FAR AWAY!No customer service on the most expensive thing I will ever buy aside from my home? Unacceptable.

weloverkia

10 de jun. de 2008

They sold me the car of my dreams:* Great Price* Awesome Car* No pushiness or false promises - just asked us what do we want in a car and helped us get it.* Great customer service.Didn't like the sales manager - he was kind of sleazy, but everyone else was top drawer and seemed very, very honest.

ajjrez

4 de mar. de 2008

great service, great price, got me approved when no one else could!

Aeliz

27 de ene. de 2008

We bought the car, but it only took them almost 2 months to get us our paperwork, then it was a mess trying to get the car tagged because I didnt have the paperwork. Just a lot of crap for no reason. This is the only KIA that I will ever buy and I will never go back to SM Kia!

cindyg68

27 de oct. de 2004

I would not recommend this dealership. People who have flawed credit are embarassed or think no other dealership will help them, and this dealership takes advantage of that way of thinking. They are sleazy and make you feel dirty. They lie and take advantage of every person they come accross. We were lied to several times. This rating is for the used car dealership. The new car dealership seemed ok to deal with. If you are brave enough to look into another dealer if you have bad credit, then I would say do it. You will be surprised at how many dealerships can help you. Don't let this dealership take advantage of you. JUST SAY NO TO SHAWNEE MISSION KIA.