Clinton Harper

30 de ago. de 2021

Vehicle that I looked at online ended up having damage due to owner driving it. They said they would fix it but kept giving me the run around about when the truck would be fixed. Not to mention the miles listed on the truck online at 93,000 and some change. Truck had over 95,000 at the dealership. After 18 days of waiting and the truck still not finished. Took my business elsewhere. Highly doubt the damage will be reported on the vin. I used to work at a body shop, doesnt take that long to get parts and paint a hood.

pam mouser

2 de ago. de 2021

My ex husband was having overheating issues with his jeep on Monday 7/26/21, so he heads to Sternberg. They have him make an appt for Wednesday 7/28/21, to replace waterpump and service oil change. On his way to appt from Louisville Kentucky (dealing with family issues) the jeep decided it had enough and broke down between Corydon and Leavenworth exits. He calls sternberg to let them know, so they send a wrecker (little less than $300.00 for this service ). They get jeep to sternberg and now there is a warranty issue, so evidently this takes us up to Friday evening now. What irked me the most, you now call at 450PM and say it's done, when we are having supper. Oh ok we are on our way, oh no sir we are closed, you will have to pick it up Saturday, gave us no hours to pick up. Thank God we called back because they (the finance dept) closes at 11 am. I would have been fit to be tied if I arrived after hours Saturday. This is not counting the numerous times he was asked if he still wanted the oil changed and serviced. So here we are $1019.68 later. He was not offered a loaner to get around for these 3 days of no vehicle, so I was a taxi service, hard to do when I have to work myself. So I'm very disappointed in their service, lack of communication and no assistance on their end except the wrecker service, which didn't hurt them any. I will never use or refer them to anyone.

Zach H

15 de abr. de 2021

Came from out of state to buy a used vehicle. Salesman (Ben) knew I was very picky and did a great job of identifying any defects or issues with the vehicle over the phone. We were able to negotiate a fair price over the phone with the caveat of "If its not exactly as you've described, I'm walking away with all of my money". Vehicle was exactly as described. Paperwork was a breeze.

Marty Robb

29 de ago. de 2021

I traveled for hours to get a part I needed right away. They charged substantially more than my dealer had quoted. When I asked about it the parts people just giggled. The box looked like it had been through a war. Thankfully the part inside was okay and my truck is back on the road.

Ray McCollom

5 de jun. de 2021

Failure to call when the vehicle was done was my only complaint. But it's ok 5 stars on the service