classyware

11 de nov. de 2016

A big part of the experience of owning a vehicle is the purchasing process. I am very glad I had a positive one at the dealership and it lends to me feeling right every time I get in my Elantra. So thank you for your professionalism and easy price negotiation.

meganmerino95

10 de nov. de 2016

Everything was simply amazing fast and friendly service and amazing staff! They helped us out in a very quick and timely manner and made sure everything was understood. We will definitely be returning soon for another car from them.

zeliath49

10 de nov. de 2016

The manager and salesman were very helpful and professional. I was very impressed by their attitudes and helpful manners. I definitely will visit here again and wanna buy another car next time

puneet03410

10 de nov. de 2016

Excellent Experience at Stevens Creek Hyundai. Will definitely recommend the dealership to all my friends. The salesperson was very friendly and discussed all my needs with patience.

cassi.priscaro

9 de nov. de 2016

I didn't know what I wanted when I came in. I'm was 8 months pregnant with a list of future unknowns. Bobbie answered all of my questions without pressure and followed up with us. We came back and connected with Manny who was fantastic too. No judgement and just wanted to help. Again answered our questions and helped us get the car and price we needed. Even went above and beyond to work with some unknown credit issues.

khanhvtruong

8 de nov. de 2016

Linh Mong made this transaction very personable and straight forward. I gave him a number and he tried his absolute best to meet it without any delays. I will certainly recommend anyone looking to buy a car to visit Linh Mong personally.

saundersching

4 de nov. de 2016

I really appreciate the professionalism that was provided by the entire Stevens Creek Hyundai staff. This experience was by far the most satisfying one I had at any dealership. I would recommend this dealership to anyone in the market for a new car.

cindyjosephs

4 de nov. de 2016

David Gil is very knowledgeable, his no nonsense approach is very refreshing. We drive over 3 hours to purchase vehicles from Stevens Creek - We have purchased 4 vehicles from David Gil.

jbuck62277

3 de nov. de 2016

Lin was extremely helpful! I love my new car and appreciate all Lin's help to make sure I got it. I know he had to work hard to get the one I wanted! Thanks Lin!!!

esar01

29 de oct. de 2016

Excellent work. Was very happy with the services. The staff was very friendly. I will alway recommend all my friends to do their business with this dealer ship even if they do not live in the area and have to die hundred miles to come to this place. As far I am concerned I plan to bring my car here for my routine maintenance and service. When I buy my next car I will come to this dealership first

nora94086

29 de oct. de 2016

This 2017 Hyundai Santa Fe Sport 2.0T is the 3rd new Hyundai my wife and I have purchased from Stevens Creek Hyundai. We are very pleased with both the cars and the dealership.

phdinh

28 de oct. de 2016

Linh was great and very friendly. Highly recommend him to anyone buying a new hyundai. Very easy to work with. He is not pushy and made everything was done correctly

jconneally

14 de oct. de 2016

Bill Stevens is a great sales person. I purchased a car for my mother from him four years ago and returned to the dealership where he works because of my first experience. I do not live in the Silicon Valley but purchased there because I was treated so well on the previous purchase.

info32

13 de oct. de 2016

Easy to work with. Low pressure sales, personable and friendly. The price was even better than what we were expecting and the process was even faster than we'd expected.

Gary C

13 de oct. de 2016

From the word go, David was exceptional in handling our needs. His humble and easy going approach won us over. The only reason we went back to Stevenscreek Hyundai was because of him. The warranty guy was a bit aggressive, but we didn't fall for his pitch. Just be careful when dealing with anyone else other than David here.

Prasenjit Das

12 de oct. de 2016

I needed 30k service for my Hyundai Sonata 2013. I was browsing for best deal in the bay area Hyundai Dealer. After couple of searches i found Stevens Creek Hyundai is asking for 99.85 for 30k mile Factory Required maintenance service. I was surprised with the quote, so i called the dealer to confirm. The lady told me usually it is 400$. I mentioned that i see online 99.85. She called someone to confirm (i dont remember exact name but it could be Eric). That person asked me how did i navigate to the website. After getting all the details. He told they will respect the the price. The lady taken has given me appointment after two weeks and put a note there for 99.85. After two weeks, i drove from Foster City to San Jose and reached by 7 for 7:30 appointment. After providing the car for service, the Service Director (Mike) says it was an error and they cant provide service at that rate. The internet price is removed after that and asked for 229. I asked i should have been informed after the offer removal. Later he provided $50 discount but this is an awful experience. They should have respected their internet pricing. Unnecessarily i waited for two weeks and drove to San Jose in the early morning skipping office to save nothing. Very disappointing. Never again to this place.

kerrplunk1

6 de oct. de 2016

Nice friendly staff. Waiting on my 2nd key/remote. No windshield fluid. Great price. Poor follow up from sales staff. Overall I'd recommend this dealership but get everything before you leave.

mixtapesandcremepies

5 de oct. de 2016

Bill made the whole experience enjoyable and fun. He listened to what I wanted and didn't try and push me into things I didn't. I was nervous buying my very first car, but Bill made everything easy and stress free! He was easy to get a hold of and didn't reach out to me so many times that it felt like he was pestering me. I recommend Bill for all of your Hyundai needs!

chetmoy

4 de oct. de 2016

The overall experience is above average, So far, I do enjoy driving my Elantra taking me from Point A to Point B. However, the car has not completed the long driving distance yet which I believed it should be functioning well.

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2 de oct. de 2016

I had a great experience with this dealership. I am satisfied with my new ca r and test drive experience. Overall, the initial experience is good. Linh Mong is very professional and knowledgebe about about their products and process. They we able to give resonable discount and warranty. I am still getting use to my new car, this is just the initial review. I will provide more deeper review later once I have full experience about my car and the after sale service from the dealership.

christgao

30 de sep. de 2016

David Nghiem was very honest and incredibly easy to negotiate with. I left the dealership very satisfied and content with my purchase. It felt like there were no tricky salesman tactics and the entire experience felt straight forward and concise.

magm0186

29 de sep. de 2016

Great service and the gentleman was very polite. Great price on the car. I have been enjoying the car a lot thanks Lots of space in the car great for transporting

v.devanathan

29 de sep. de 2016

The sales person was extremely professional and made me feel so comfortable during the purchase process and had an excellent knowledge about the car, financing and insurance.

joearistizabal

29 de sep. de 2016

Sales person helps a lot, he found the right color I was looking for. I'll recommend this dealer to my friends. Thank you Stevens Creek Hyundai for all the help.

liz9

28 de sep. de 2016

I love my new car, I love Stevens Creek Hyundai. What more do you want me to say? I'll come back in 10 years to get a new one if I live that long.

jericawettach

27 de sep. de 2016

All of my car needs were met and fulfilled. Appreciated the help received. Staff was very nice to me. Manny was excellent. Great place to buy a car! Thank you

mikko6533

26 de sep. de 2016

Definitely will recommend said dealership to my computer workers and relatives, Manny help me in deciding the applicable car I need for my family and work. Completely satisfied with the dealership and Manny, showing us and helping us around and treating us the best possible way..

skinkymo

25 de sep. de 2016

Everyone we have come in contact with has been nothing but helpful to us; easy to work with and go out of their way to make you feel comfortable.

jack_kelly

23 de sep. de 2016

We were looking for a vehicle that seats 6 for our Daughter and her family. After looking at several vehicles at other dealerships we looked at the Hyundai Santa Fe Limited at Stevens Creek Hyundai. This vehicle had everything we needed and more and we decided to lease it right away. The Dealership was excellent, no high pressure and our sales person Dave Everly was great. He knew what we were looking for and matched us with the right vehicle. We have been very happy with the vehicle.

jessicaqi222

22 de sep. de 2016

I just bought the new 2016 Hyundai Veloster, really nice customer service! Big thanks to my sales manager, Emmanuel, he is such a nice guy, make the whole process smooth and easy.

abonin06

22 de sep. de 2016

I am very happy with my new car. Manny was helpful throughout the process. It did take longer than I was expecting to get the car.

randall.got

21 de sep. de 2016

thanks to Stevens Creek Hyundai and the staff. Im very happy with my new car, best customer services, they had what I wanted and offered me the best deal

ardalan.esm

20 de sep. de 2016

The service was excellent! Sean Motalebi was very helpful and professional. He is friendly and knowledgeable about the car. I definitely will recommend to my friends to buy the car from Stevens Creek Hyundai. I'm very happy with my new Sonata 2017. Thank you for your Service!

larson.chuck

17 de sep. de 2016

It was a pleasant buying experience. Very pleased with the car as well as the dealership. Was surprised that buying a car could be enjoyable. Kudos to the folks at Stevens Creek Hyundai.

millennium_haunter

16 de sep. de 2016

My last SUV was a 4RUNNER, so I'm biased towards Toyota SUVs. I have to say I'm pleased looking into the Hyundai SANTA FE. The SUV looks great, drives well and now I look forward to having it for many years.

jennytrinhvu

16 de sep. de 2016

Staff was excellent and very professional. They worked with me to help me get a car that Stevens Creek Hyundai couldn't. I am definitely going to recommend Capitol Hyundai to my friends and family who are in the market for a vehicle. I am super glad I didn't give up after I got rejected by Stevens Creek and that I came to Capitol Hyundai. Staff was friendly and super helpful.

rlybarrientos

16 de sep. de 2016

The salesperson who sold me the sonata limited 2.0t was very professional and helpful. The financer person that helped me with my car was the very helpful and informative. Overall good experience

doni.inman

14 de sep. de 2016

I received a response to my internet inquiry right away. They said they had the 2017 Santa Fe Sport that I was interested in, and it really was on the lot when I got there. Everyone was very friendly and knowledgeable. At no time did I feel pressured. The salesman, Linh, went over all the features of the vehicle before I drove it away; but, of course, it was a lot to absorb. He followed up with a call the next day to make sure I was happy and had no concerns or questions regarding my new Santa Fe. I did have to ask him how to open the glove box, which turned out to be very simple. I never thought I would be trading my Lexus for a Hyundai, but so far no regrets. The whole process at Stevens Creek Hyundai was smooth and painless.

liuliutung887

13 de sep. de 2016

Great experience buying my car. Would definitely refer my family and friends. Staff was very friendly and very helpful with all my questions and concerns.

jonathanly73

11 de sep. de 2016

I like how the Steven Creek sale manager David Nghiem to service the customer. He is very nice and friend , helpful. I love to come back there and recommend to my friend

Gurleen Kaur

10 de sep. de 2016

My overall experience at the dealership was great. Our salesperson was helpful and professional, and made sure we were taken care. We walked away happy and with the car of our choice.

ckbad13

8 de sep. de 2016

I used TrueCar to find a good price and Stevens Creek was one of my choice and Linh Mong was my contact. He offered a good price from the beginning and i was specific on color and he told me that he can get it for me in couple days. And he did! I was happy and there was no hassle. Excellent dealership and always great price.

silvia_safar

8 de sep. de 2016

When we got there the staff were friendly our sales man was right on the point we are happy with overall service for sure we will be back for our next car

patland

30 de ago. de 2016

The experience at the dealership was excellent. Our salesperson was excellent. Gave us a good deal on our lease. Friendly and professional. Overall, a good shopping experience.

momculloty

29 de ago. de 2016

We had a good buying experience, the staff was friendly and knowledgeable. I would recommend anyone looking to buy or test drive a car , come check it out.. They were not pushy and I liked that.. There is nothing worse than a pushy salesperson. We were able to browse the parking lot , without feeling like we were being hounded, yet there was someone nearby to answer our questions.

xwind

25 de ago. de 2016

I bought a new car recently at Stevens Creek Hyundai. it was a pleasant car buying experience. I was especially impressed with Bens professionalism and dedication. He was friendly and very helpful. He took the time to answer all my questions and accommodated all my needs. He even followed up with phone calls and e-mail to make sure that I enjoy the new car.

happyhoang

23 de ago. de 2016

I purchased a Tuson Sport 2016 and I'm very happy with the car and the staff. David was very nice to help us with the test drive and the whole process. Definitely will recommend this dealer to friends and family.

redkurgan

18 de ago. de 2016

THE SALEMEN WERE VERY HELPFUL IN GOING OVER ALL THE CAR OPTIONS IN OUR PRICE RANGE AND DID NOT TRY TO SELL US SOMETHING WE DID NOT WANT OR COULD NOT AFFORD. GREAT FINANCE DEPARTMENT - THEY WENT WAY BEYOND TO GET US THE CAR WE WANTED FOR THE PRICE AND MONTHLY PAYMENT WE DESIRED. WE WOULD DEFINITELY BUY HERE AGAIN.

payvandparvizi

16 de ago. de 2016

We were greeted very courteously. The staff were friendly and professional. Dave was very helpful and professional in helping us find the right car. He listened to us carefully and answered all of our questions. We are very happy with our purchase and the customer service.

madmistro

12 de ago. de 2016

Members of the sales floor accommodated all my needs which lead to a happy purchase. Bobby provided an affable persona which made it an overall positive experience.

tony.moy

11 de ago. de 2016

My experience was very positive and I will do business again with Stevens Creek Hyundai in a heartbeat. Dave and Jay went above and beyond to ensure my complete satisfaction and I thank them for that.

ms.tongg

11 de ago. de 2016

The staff at Stevens Creek Hyundai did an excellent job of helping me purchase my first car. I would like to praise your staff member Ernel Flores for his dedication and professionalism with me during my visit. He not only help me but he also assure me of any questions and concerns I may have. He found answers quickly and efficiently and made my visit there pleasant. Because of him I recommend Hyundai of Stevens creek to all of my friends and families. I would like to thank Hyundai for making one of the biggest purchase of my life stress free and easy.

sargizsakoo

10 de ago. de 2016

I would like appreciate Sean Motalebi one of the professional and great salesperson in Stevens Creek Hyundai. He is indeed the man I would recommend to my family and friends to go to to buy car or ask any question. He is honest, professional and good person. I went to a lot of dealers to get my car and I stop by in Stevens Creek Hyundai to try my chances, he really helped me to close the deal in the right way that completely satisfied me and I ended up getting a car with a really great deal with his advice and hard work.

rbjd95

9 de ago. de 2016

This was the fastest and easiest new car deal I've ever made. Linh Mong was terrific. A pleasure to deal with and very professional and honest. Thanks.

mikaylabamberg

8 de ago. de 2016

Great car buying experience. Super friendly staff from the front desk to financing that exceeds expectations when looking and purchasing a car. Thanks for a pleasant experience buying my first car.

samantha_cragg

6 de ago. de 2016

Dave Gil was an absolute dream to work with. He was patient, professional, and made sure I was completely happy with my new Elantra. My last experience leasing a Hyundai left a sour taste in my mouth. It was from a dealership in San Luis Obispo, CA and it was nothing like my experience at Stevens Creek Hyundai. I am so much happier with the service Dave gave me. I look forward to working with him again and I will continue to give my business to Stevens Creek Hyundai. Thank you!!

jungtaipan

4 de ago. de 2016

I only visit them twice and bought my vehicle here. First time I scheduled a test drive with salesman Linh Mong, he gave me pretty honest price. I wasn't sure about the price, so I went to Capitol Hyundai dealer checking the same vehicle, Santa Fe Ultimate. Salesman there shows very poor attitude, not serious about our inquiry about pricing. So I stayed there for only 5 minutes and leave. Second time I went to Stevens Creek Hyundai again talking to same sales person. Within 2 hours we settled the deal and drove the vehicle home.

elmer.cheung

28 de jul. de 2016

Great sales person. Explained all the features with the car. The sales person was easy to talk to and anwered all my questions. The sales person clearly explained the warranties.

arnoldey1519

25 de jul. de 2016

The agent is excellent give me a good deal and easy to talk to didn't take long time to buy the car. The only problem is the who's cleaning the car didn't do it good the engine is full of mad so we need to go back again the next day to clean it.

billjdaly

23 de jul. de 2016

I found the prices fair and I enjoyed working with Dave G. He was very knowledgeable and professional. He seemed to know exactly what I was looking for and delivered.

annagraczyk95

23 de jul. de 2016

I had such an amazing experience with Dave Gill at Stevens Creek Hyundai. Not only was he very knowledgeable but he gave me very good pricing as well and make sure I was in and out of the dealership rather quickly.

sonyaor82

23 de jul. de 2016

Had an overall great experience! Staff was extremely professional and welcoming. They took time in helping me make my selection and I never felt rushed during the process.

neah_huynh

22 de jul. de 2016

Loved the price I got on the Santa Fe. Was very responsive on email--that's what got me in the door. At the dealership, they were very professional and reasonable negotiation-wise. Thanks!

weihh

22 de jul. de 2016

Very good salesmanship and customer service at Stevens Creek Hyundai will refer friends and family members to this dealership if they wanted to buy an Hyundai vehicle

richdayton

21 de jul. de 2016

David Gill handled the purchase quickly and was very through explaining the cars features; we found this to be a big help in our buying decision since we didnt have to guess what the various features were. Before deciding on a Hyundai we considered all other manufactures SUVs (that sold for under $60,000) that could tow 5000 pounds and unlike those vehicles the basic Santa Fe Hyundai package comes with an extensive set of features that are extra on the other manufactures cars.

kevin.nice55

21 de jul. de 2016

Left feeling great about my wife's new ride. Second time buying a car here and we will be back. Did not take super long and we felt the salesman was honest and not pushy. I was treated with respect and my wife is happy!

bbraga408bm

21 de jul. de 2016

Great sales associate (Manny) get the car you wanted in a timely matter (Great Prices), and great customer service he serve us. Always keep the customer happy.

bertluistro

19 de jul. de 2016

I've provided comments about the dealership and salesperson David Nhiem. I tried going back to the one I wrote about my expereinces with Stevens Creek and the salesperson in general but to no avail. I just hope that it got saved as I've tremendous respect to David Nhiem.

kjohnson625

19 de jul. de 2016

After test driving other manufacturers and Hyundai cars, I learned of this dealership from using TrueCar.com to find the Hyundai car that I recently purchased from Stevens Creek Hyundai. You will definitely enjoy the experience of purchasing a car from this dealership. I got a great deal and each member of the Stevens Creek Hyundai Team treated my husband and I with courtesy, fairness, and friendly professionalism. I am very happy and love driving my new 2016 Hyundai Sonata! Once you get behind the wheel of one, you'll love it too!!

mikelopretta

16 de jul. de 2016

Wow. What a nice place to do business at. Great staff and great environment. Thanks Stevens creek Hyundai . We will for sure be back for our 8th Hyundai in about a year for our next kids first car

maria.leles

15 de jul. de 2016

In the beginning of my experience with Steven's Creek Hyundai, I went to the dealership with my boyfriend. We spoke to Manny and we were negotiating prices. Manny was professional and helped get us an "out the door" price. The whole experience was fine, until Manny told us that he "has excellent Yelp reviews, ask anyone, and look online". Not to be mean, but I don't care what YOUR Yelp reviews are, I'm not buying you, I'm buying the car. I just felt that it was an unnecessary and conceited comment to make to a first time car buyer, as I'm more concerned with the car and the price of it, rather than your reviews. Later that holiday weekend, I came in with my parents and we sealed the deal. I walked out as a new car owner.

shab.rahmani

15 de jul. de 2016

We wanted a new car to make our trip across the country more pleasant and thanks to Emanuel we walked out with a 2017 sport Santa Fe. We have been on the road for 4 days and we are absolutely loving our new car. We couldn't be happier. We definitely made the right choice with the help of Emanuel. Thank you!!!

jenbal21

5 de jul. de 2016

Overall my experience at Stevens Creek Hyundai was very smooth until the final day when I came in to purchase my vehicle. I was very limited on time during this entire purchasing process so I handled all the negotiation over email and only came into the dealership once to test drive and once to pay/pick up my vehicle. All the staff I interacted with prior to financing discussions were beyond great, but unfortunately my experience starting from the financing talk caused my overall sentiment to sour. Essentially my sales representative began lying to me about why I could not qualify for the interest rate we had previously agreed upon because the co-signer on my financing deal had slightly worse credit than I did. I've financed many cars in the past and know for a fact that interest rates are dependent on the main signer, not the co-signer. He further lied and said that they ran my co-signer's credit report and found student loans on it which make it less appealing for creditors to give lower interest rates. I'm assuming he got that idea from the fact that my co-signer just graduated college, but he has never taken out any loans (for college or otherwise) and after I mentioned this, my salesman awkwardly paused and tried changing the topic. The finance manager continued this game of trying to convince us we wouldn't qualify for the lower interest rate previously agreed upon. But then, magically, we apparently could qualify for it if we agreed to prepay for some maintenance on the car. When I began to explain that I was seeing through his games, he rudely told me to "Stop talking as though you know everything, I'm the one that does here". At that point I was fed up and ready to walk out, at which point he conceded and gave us the exact price and interest rate we had agreed upon over email. This effectively admitted on his part that they were bluffing the whole time because he previously told me he wanted to give me the lower interest rate but Hyundai wasn't letting him. Therefore having officially wasted over 3 hours of my time, we finally ended up where we started. I was also extremely annoyed to find out after that they had run my credit report 4 separate times over the course of 24 hours, which is absolutely unheard of. Now I understand that as salespeople these employees are taught to try and get the best deal for the dealership, not the customer, so I cannot say I am totally surprised. Nevertheless, the level of blatant lying, making up of supposed reasons for not qualifying for interest rates, and overall disregard for my time was unparalleled by any of my previous vehicle purchasing experiences and made this whole process a nightmare. To that effect, I have already warned two friends who are intending on buying Hyundais to try other dealerships first.

artgay777

3 de jul. de 2016

A very pleasant car buying and shopping experience - Manny our salesperson made it so helpful on every level of helping us with our decision and purchase!

pacaneva

1 de jul. de 2016

Talked with salesman about the true car value. It was excepted and the Accent was bought. No haggling. /which was nice. Thank you for showing and explaining the different models.

johnnamkung

30 de jun. de 2016

Great and short time in Stevenscreek Hyunday store. Sales person is very helpful and appropriate recommendation. They explain power and selection with price with other car options.

mahrokhgholam

26 de jun. de 2016

I had a painless and easy purchase experience at Stevens creek Hyundai. my sales person, Sean was very informative. we had a smooth transaction. I highly recommend this place for purchasing Hyundai.

diego965c7

22 de jun. de 2016

Can't be any happier with my new car. The way they help me, the extra effort they put on to find the perfect car for me was amazing. Bill and David are an outstanding team that would get the car you are looking for. Second experience buying a new car and it has been my favorite one by far. They took care of me. Finding the car with the specifications I requested. I consider myself not an easy customer but they way they helped me was so natural and you can tell they are there to help you finding the perfect car for you. Thanks again to Bill and David and I'm defenetely coming back next year to buy my girlfriends new car with you guys.

willowangel4

20 de jun. de 2016

David neighm was a pleasure to work with. He made the lease smooth an seamless. He made things clear and easy to understand. I didn't feel any kind of pressure. Our finance associate was also very patient with our questions and made things easy to understand.

SupplyChainer

19 de jun. de 2016

I was shopping for a Genesis. I was dealing with Linh Mong. Linh is a true professional. He worked with me through out the process, showed me the car several times ( for my family). Unfortunately, he didn't have the color I was looking for. He did the best to get me the car I wanted. Unfortunately, he wasn't successful in the time frame I wanted it. I still appreciate his honesty and diligence through out the process.

luv2ld

16 de jun. de 2016

Excellent all around experience! David Nghiem was a pleasure to work with and was very knowledgeable about the vehicle we were interested in purchasing. I was offered a fair amount for my trade in, and the financing part was easy. No pressure whatsoever in purchasing the car, or in trying to get me to lease instead of buying.

tin.ho

15 de jun. de 2016

Everything was good, easy and hassle free. Very polite and knowledgeable about the cars inside and out. No pressure whatsoever at anytime during the process. Will recommend my friends n family to Linh!

swmireboss

15 de jun. de 2016

Great car purchase with David.. Help with everything needed from beginning to end . I will tell my family and friends to come buy form him Thank you so much!

mj.adina

7 de jun. de 2016

Dave Gil was outstanding. Extremely professional, gave us a fair price right off the bat with professional follow up communication. I can't say enough about how fun he made the buying experience for my father and I. One of the things I appreciated the most was how knowledgable he was about the vehicle and its parts. I don't think I've ever been a part of a car buying experience that was so fun and enjoyable. I really hope Dave's honesty and charisma influences the industry. Hyundai has got something really special.

pattse

4 de jun. de 2016

I had a good experience while recently purchasing my new 2016 Hyundai Tuscon. David Ngheim (salesperson) was professional, competent and straight-forward. I felt like I got a good deal and the experience was fairly efficient. David made sure that the vehicle was ready for me to drive home that day and personally went to the gas station to fill the tank before I left the lot. That was a nice touch. The financing and extra-warranty discussion was a bit painful but ultimately they understood that no means no. I do understand that they have to do their jobs and in comparison to other cars I have bought, they are more aggressive. I would definitely recommend the dealership to others and particularly David Ngheim.

macwest2

2 de jun. de 2016

You are asking for too many reviews. I am very satisfied with my purchase experience and the dealership, but your survey seems excessive to the point of annoyance.

sushante

1 de jun. de 2016

I had an overall excellent experience at Steven's Creek Hyundai. Linh was extremely easy to work with starting with initial emails to the dealership to the first time I met him. He was willing to listen to me and patient with me as I mulled other dealerships and cars. He did not try to hard sell or anything which was nice to see for a change - he made me feel relaxed about choosing the car that I wanted.

amandagalledari

28 de may. de 2016

I was very happy with my exeperince and purchase. The staff were friendly and so informative and I love my new Tuscon. The car is everything Im looking for , and I'm so impressed with how the staff took their time to really listen to what my needs were and explain everything to me and help me make the best choice.

preetam04

26 de may. de 2016

It was really a great experience of getting my favourite car on lease and the sales staff was really friendly and were able to answer all the queries related to car, finance etc

ohanna19

25 de may. de 2016

The experience overall was a very good one. Thank you Manny! You made our experience wonderful....Such a great service! Thanks for making it all happen for us.

0451hhs

22 de may. de 2016

Great Deal!! Love the Ruby wine! Very Roomy, Good power, Excellent turning Radius, love the Tires and dual heated seats and turbo, Great Factory incentives!!

thelma_molter69

21 de may. de 2016

I want to Stevens Creek Hyundai and work with the Internet department and Dave Gill I had a great experience and he was direct to the point and saved us a lot of time.

douglasjo95125

19 de may. de 2016

the experience was good and a repeat visit with dave gill. I am happy with the dealand with the dealership. I would recommend the agent and dealership tp friends.

utcscw2002

19 de may. de 2016

I brought my friend to look for a car and wound up buying one traded my 2011 Elantra for a 2017 Elantra Real happy with car, think this survey is a pain

crenteria

12 de may. de 2016

My parents and I each have a Hyundai. The reputation of the Hyundai cars being safe and comfortable is excellent, so it encourages us to stay with Hyundai cars. This is my second purchase of a Hyundai and I'm really happy with the manufacturer of Hyundai cars and Hyundai Staff. My dealer was excellent and gave lots of useful technical information for this is my first time using a navigation system and bluetooth capabilities. Abby was helpful too with ensuring I had all the right documents closed and saved. He booked my first service and made sure my forms for my first service had all the right information of what I purchased in my financial agreement.

thousander

9 de may. de 2016

This is an extraordinary dealership that is clearly putting new, sound management and sales techniques in place in a move to take themselves into the top echelon of Bay Area dealerships. While the physical plant is not slick, modern and hustle-bustle like others in the area, they more than compensate for this lack of surface flash with real substance in the feeling they generate from top to bottom immediately upon entering their lot. What's going on there is, in a word, remarkable. They are an up and coming dealership on a mission. Special recognition goes to Mannie Emmanuel our salesman. He took a complex 3-car deal and made it work smoothly and seamlessly, no small feat given that he had just transferred into this shop less than a week before we concluded the transaction. This also speaks to the dealership's eagerness to excel. They're on a great upward trend. I am proud to be associated with them and him.

piwiley

29 de abr. de 2016

It wasn't a waste of travel time to do business with Dave Gill at Stevens Creek Dealership in San Jose, CA and wouldn't mind doing business again if needing another new car.

monica_iyer

28 de abr. de 2016

Best experience ever! Dave Gill was super friendly, very knowledgable and did not beat around the bush at all. We had a satisfactory test drive, were given enough options for leasing and buying and we were able to comfortably decide on what we wanted. Will recommend this dealership and salesperson anytime!

rmslkwu

28 de abr. de 2016

All car buying experiences should be like the one I had. The entire transaction was fast, fair, and painless. I will definitely recommend Bill Ayres and Steven's Creek Hyundai to anyone interested in a Hyundai.

hdbillp

21 de abr. de 2016

David Gil was excellent. I knew what I wanted and he offered his knowledge of the vehicle I wanted. He worked the paperwork while I had lunch with my family when I returned it was ready to go. Very pleasant experience.

crystal.amarante

20 de abr. de 2016

Our Hyundai representative, David Gil, was very attentive to our needs. Found out exactly what we wanted, and provided that to us in a timely manner. We are extremely happy with the car and with the experience at this dealership.

lady_mirador

13 de abr. de 2016

I have a great experience on buying my first car with Hyundai at Stevens creek . Ask for Bill , he's knowledgeable and very professional . Not pushy .

ken.overholt

11 de abr. de 2016

If you've done your homework and know what you want, these guys will work with you to get it. Good selection of vehicles and they can get you any car you want. I felt like I get a very good price too. It's worth a drive (I came from San Francisco) to get there.

reosj

5 de abr. de 2016

Excellent service and support from the time I entered dealership showroom to driving away with my new vehicle. The attention given to me and the effort to obtain the specific model/color that I wanted was done in a professional manner

vmacina34

31 de mar. de 2016

The whole experience was great. I would recommend anyone to purchase a Hyundai from this dealership. Thanks for paying such close attention to all the details and having the car ready for me to take home once all of the papers were signed.

chrisn711

28 de mar. de 2016

I set up a meeting with Michael Vu, Internet manager, he was very polite and respectful. He wasn't pushy and seemed very knowledgeable. He explained the rebates and discounts and we were able to agree on a price rather quickly. I hate haggling but told him what I was willing to pay and didn't want to be stuck at the dealership all day. I had a great experience, I would definitely come back and see him again on my next vehicle purchase.

julierupert

24 de mar. de 2016

I had a great experience. Mush of the work was done by email before we even went to buy the car. This was helpful because we do not live close to the dealer. They found the Suv we wanted for a great price.

sephabibi

22 de mar. de 2016

Overall, I had a spectacularly wonderful experience here at Hyundai! David was very thorough and never too pushy and helped me choose the perfect vehicle. I would highly recommend everyone whom decides to get a Hyundai to go to the Stevens creek location and ask for David. Great guy!

gdg1211

21 de mar. de 2016

I rate Stevens Creek Hyundai to be a good place to buy a car. Changes should be made on the way people in the finance department present maintenance option. They should be not make the customer feel dumb if they refuse to get the option. The sale person is very professional.

snackychan25

18 de mar. de 2016

Highly would recommend Michel vu..would definitely work with mr.vu in the near future..until then.see you guys next time Stevens creek hyundai. Sincerely Steven Andrew sana

successwfg

14 de mar. de 2016

AWESOME WORK . RECOMMENDED TO FRINDS AND FAMILY. MAY LEASE ONE MORE SONATA HYBRID FOR MY HUSBAND. AMAZING PERFORMANCE., DIDNT HAVE AN IDEA THAT HYBRID CAN SAVE THAT MUCH MONEY !!!!

saiom108

14 de mar. de 2016

It was truly a smooth and relaxed all around experience for both my wife and I. Sales people outside right away directed to the sales person we need to work with. From that point on Michael Wu just handled it professionally as well as with politeness and friendliness. I normally gets stressed and upset at the end at the dealership trying to buy car. This time it was just nice an experience. Thank you all.

mendoza.bjean

14 de mar. de 2016

Every person who helped me was great and I did not feel any pressure from them. They were understanding and helped my stressful situation a better situation.

MICHELE1663

21 de feb. de 2016

straight forward experience, finance could have been a little faster, but was fine. Had to wait a little for sales person as well, but understood they were very busy. Place was clean, other members friendly as well

Ryan Hayes

5 de feb. de 2016

The people and service at this dealership was great. The car I drove performed well and overall is was a good experience.5 stars out of 5 stars ..Bobby is an excellent salesman.

Ryan Stoll

5 de feb. de 2016

I worked with Bobby and service was excellent all around. I drove the Santa Fey model and was very impressed with everything about this car 5 stars out of 5 stars.

Mr. T

5 de feb. de 2016

Came in on Saturday and Bobby C. took me on a Test Drive in a 2016 Genesis coupe. The car was great and the customer service was even better. Bobby was able to get us a Great price on the genesis coupe So when I am ready I will defiantly come back to Stevens Creek Hyundai to make my purchase.

CoolDude

4 de feb. de 2016

Very nice people to work with. Friendly environment. Pleasant experience.

JOEHYUN922

31 de ene. de 2016

David was great. David's professionalism, integrity, and salesmanship style were some of the reasons why I got my vehicle. David's a good one to go to.

Olga S

31 de ene. de 2016

Had a Great test drive with Bobby C. Will be back for a Elantra one day.

AlexisS

31 de ene. de 2016

Bobby is super awesome! He can answer any question - come to Bobby and get a car! You will be glad you did. (Ditto on Dave!)

matts

31 de ene. de 2016

Dave and Bobby C. were very helpful and knowledgeable in our test drive today.

Kelvin

31 de ene. de 2016

Came in and was greeted by Bobby C. and he did an excellent job showing us the Tucson. When I ready to make a purchase I will make sure to came back to give them my business.

joe

30 de ene. de 2016

Great service from Bobby C and the rest of personnel, also they were attentive to detail.

Yuchen Zhou

30 de ene. de 2016

Bobby C helped me test drive an Elantra today and he is super helpful! I recommend anyone to come and test drive it! It's a surprisingly nice car!

John K

29 de ene. de 2016

great experience ,highly professional,recommend to my friends . Bobby C. Drove some cars with me and it was great.

Mark R.

28 de ene. de 2016

awesome service, from bobby c Test drove the Elantra and really liked it need to do a little more research and will come back to make a purchase

Justin. C

28 de ene. de 2016

looking for a new car and Bobby C. helped me out, and i had a great time doing it, who new!

Giovanny

27 de ene. de 2016

Went on a test drive in the Elantra, and it was amazing with Ernel!

Louie

26 de ene. de 2016

Bobby gave us a good overview of the Veloster and its value without being too forward. He answered all our questions about the vehicle and its features, as well as finance options. Thank you!

Richard T.

26 de ene. de 2016

Not your typical salesman! David Nghiem was so easy to talk to not pushy at all and gave me plenty of time to think about my purchase. The negotiation went very smooth. Presented me some numbers and we came to agreement pretty quickly compared to my past experience. Thanks for making it a truly hassle free buying experience

JT Sanchez

26 de ene. de 2016

My credit was thrashed by my ex-wife and it was pretty hard for me to get approved for an auto loan when I went shopping for a car a few months ago. My current car broke down and now I had no option. I was pretty tired of the whole car buying process because seems like these salesman would treat me bad once they found out about my credit. Man David Nghiem was a breathe of fresh air. He actually seemed like he cared for my best interest and not about his pockets. He worked really hard to have his managers get me an approval on a vehicle that I could afford. Thanks for treating me like a person David I will recommend you to all of my friends and family.

Derik S.

26 de ene. de 2016

Found the perfect Sonata for me at Stevens Creek Hyundai. I am still a student so I am very tight in with money. David Nghiem found me the perfect car within my budget and was able to get me approved with my not so perfect credit. Thank You Stevens Creek Hyundai.

Raval Ghosh

26 de ene. de 2016

Bought a used Toyota Corolla from David Nghiem this weekend. He gave me very good price and nice to work with. Thank you David Nghiem

Sandeep K

26 de ene. de 2016

Thanks David Nghiem! I have been communicating with David Nghiem through emails about the Hyundai Tucson. They were the only dealership in the Bay Area that had the exact color that I wanted. David was able to give me an fantastic deal that he only gives his internet customers and I was able to bring the new 2016 Tucson home yesterday. My wife and kids love my new Tucson.

George Snow

26 de ene. de 2016

Got my new black on black Sonata Sport from David Nghiem the internet manager. Thanks for great deal and getting me the exact color that I wanted!

Samantha Vee

26 de ene. de 2016

This review is for my mom and my experience at Stevens Creek Hyundai. She was looking for a small car to get to work and go grocery shopping so we stopped in a few dealerships up and down Stevens Creek Blvd. I had a pretty bad experience at a couple of the dealerships so I was very skeptical when I drove in to Hyundai. Parking was a little difficult but after we found parking David Nghiem came to assist me and my mom. He asked my mom a few questions and suggested a couple of cars that would work out for her. We test drove the Elantra and it worked great for my mom. David was great when it came to negotiating he asked my mom what her budget was and got it for us in less then 10 mins. Thanks David!

Dr. Richard Q.

26 de ene. de 2016

Drove by and saw a beautiful BMW with an attractive price on the windshield so I pulled in and was greeted by David Nghiem. Very nice gentleman and easy to deal with. Took me out for a test drive and to make a long story short. We came to an agreement on price and had me driving home in my 2013 BMW in a couple of hours. Thanks for your help David N you made my buying process easy.

Priscilla

25 de ene. de 2016

Bobby Covarrubias was very friendly, professional and informative. A pleasure working with someone like him because he understood what I was wanting and giving me options.

Abbas

25 de ene. de 2016

It was such a pleasant experience making a purchase with very professional staff , friendly , helpful and understanding . Bobby Covarrubias was our sales rep and did a great job . Thanks

Alessio

25 de ene. de 2016

I was very pleased by the service I got. The purpose of my visit was to check Hyundai for the first time and I've been serviced by Bobby C. exactly at the level I wanted.

Vikram

24 de ene. de 2016

First time car shopping and Bobby C. made it look really easy. The service was good and the people are friendly.

Khanh Pham

24 de ene. de 2016

Bobby is very sharp in assess a point of sale and have strong potential from the point of engagement to the possible closure. I am very happy with his introduction to the product and assistance. Thanks, Khanh Pham

jason&dannie

23 de ene. de 2016

Bobby made the deal process so easy. Pleasant experience with Bobby C. and Bill! We have been here for service and now the purchase of our new GT!! We would recommend Stevens Creek to all of our Family & Friends!!!!!

Lisa

23 de ene. de 2016

Bobby C. was a great salesman with no pressure. He was friendly & knowledge about the car he was selling. He knew a lot about the Tuscon.

Gordon

23 de ene. de 2016

Great test drive with Bobby C. Nice car am considering Hyundai for my next purchase.

Soojin

21 de ene. de 2016

Bobby C. was super helpful me move from a lease to purchase. Thank you!!!!!

Saam

20 de ene. de 2016

Had a fantastic test drive of the Veloster with Ernel. Was not ready to purchase yet but got a lot of useful information and was very happy with the customer service he provided.

MDAO321

18 de ene. de 2016

When we asked when we would receive the payment coupon during the financing, Abby Ferozy reassured us not to worry and that the payment coupon would come in the mail. However, if we did not call Stevens Creek Hyundai, we would have never found out that in order to receive the first payment coupon, we have to register online. This would have caused us our credit score. This is upsetting because he could have saved us a lot of time we spent looking for the payment coupon and calling them.

HANSELL1

18 de ene. de 2016

If you are in need of a car, see David Nghiem. He is friendly and knowledgeable. He treated us like family and made our car buying experience easy and fun. He took great care of us and he will take good care of you.

Bruno Lima

17 de ene. de 2016

The experience that I had there was awesome! Thanks Bobby C.

Nicole A

17 de ene. de 2016

Had a great experience at Stevens Creek Hyundai with Bobby's help. He was very informative and made sure all of my questions were answered. I would recommend this dealership to anyone looking for a great customer service experience.

jonathan k

16 de ene. de 2016

Thank you for the great service bobby c. was very knowledgeable about the car i got. i would recommend this service agent to my friends.

Allie

15 de ene. de 2016

Came in drove a few cars and was helped Bobby he was very knowledgeable and nice salesman

Ashley Mansfield

15 de ene. de 2016

I bought a Used Car at Stevens Creek Hyundai from Bobby C. I got a good deal and would recommend this deal to anyone who is looking for a new car.

Mackenzie Mitchell

15 de ene. de 2016

I had a very simple buying experience here with Bobby C. He took me out on a couple of test drives and help me find something that fit me just right. Ended up leaving in a new Hyundai.

Christian

15 de ene. de 2016

I bought a car from Stevens Creek Hyundai and im glad i chose this dealer. I purchased a Sonata from Bobby C. and I love my car. Thanks to everyone at Stevens creek Hyundai for making me a great deal.

Eric Buchanan

15 de ene. de 2016

Shopping at Stevens Creek Hyundia was a stress free experience. Bobby C made sure I knew all the options and explained them clearly. I'm very excited about my new Sonata.

ARVIND.NU

13 de ene. de 2016

It was a very awesome experience.. Thanks for making my first car a memorable experience..Would love to come back to yoi guys if i go for a 2 nd car

KRIS B.

12 de ene. de 2016

THIS IS THE TYPE OF SERVICE I WOULD EXPECT FROM A SUCCESSFUL BUSINESS! THANKS AGAIN BOBBY C. WE'LL BE BACK FOR OUR NEXT ONE.

Janet Jeon

11 de ene. de 2016

I had a wonderful buying experience here with David Nghiem. He took me out on a couple of test drives and help me find something that fit me comfortably. This was not an easy task since I am not a very tall woman. I also needed a lot of cargo space to fit my dogs so he suggested me the Elantra GT which worked out perfectly.The seats folded down flat and gave my dogs plenty of room to lay in the back. David showed me all of the incentives that were available and gave me a wonderful deal. I felt extremely happy about the purchase because of the ease of the transaction. I did not feel like David was like the typical car salesman he felt more like a friend. Thank You David!

Deepak K

11 de ene. de 2016

My colleague referred me to see David Nghiem at Hyundai because he bought the car from him also. He was very good to show me the vehicles that I wanted and worked very hard to give me the best deal. My wife and I very much enjoy the Elantra. Thank you David!

Jon T. Kim

11 de ene. de 2016

It was time to trade in my gas guzzler truck and get into something a lot more fuel efficient. My work recently transferred me over to the East Bay and gas was killing my pockets. I reached out to David Nghiem the internet fleet manager. He was very friendly and super easy to work with. He gave me a very competitive price along with excellent service on my new Sonata. I probably could have negotiated a couple hundred dollars more but he made my buying experience so easy that I wouldn't have felt right to try and do so. I used to be in sales too so I know how it feels to be on the other end. Over all it was a great experience and I know that I got a great deal from David. Thanks again!

Reddy Ram

11 de ene. de 2016

I was looking for a used vehicle for my daughter that would fit into her budget. I saw a few high mileage cars down on San Carlos but it just did not feel right. I was greeted by David Nghiem when I arrived at the dealership and it was like taking a breathe of fresh air. So much more of a relaxed no pressure experience with David. He asked me what I wanted and I let him know that I wanted something that would fit into my daughters budget and something that would not last for a few years. He walked with me and showed me his used car inventory but none of them really was what I wanted. He then suggested that I should think about leasing an Elantra for my daughter. I never really thought about leasing a car but it actually made a lot of sense to me after he explained the benefits and it was actually perfect for my situation. Thank you David for getting my daughter into a brand new car with a low monthly payment that she was comfortable with. Now I don't have to worry about the vehicle breaking down on her too. I really appreciate all of your time and help.

Charlotte Johnson

10 de ene. de 2016

Bobby is Personable. Knowledgeable on products. Would be nice to have a better layout of products on lot. Good personality and worked to understand our needs. Honest about comparable products and Hyundai products. Looking forward to working towards a purchase.

Jon Rubin

10 de ene. de 2016

Bobby is knowledgeable and personable and a very good representative for Hyundai - We are impressed with his skills and commitment to customer service Jon Rubin

Sambandha Moorthy

10 de ene. de 2016

Roberto Hatch is a very knowledgeable sales person and my buying process was efficient and quick. Great job.

Armxa

10 de ene. de 2016

Came in on Sunday Jan 10th. I asked if service was available and Bobby C. let me know that they are closed on Sunday, he let me know that they will re-open Monday at 730 am . Very lucky he was able to answer all of my questions and provide me with great service. I would recommend him to any of my friends or family. Thanks again.

cindy

10 de ene. de 2016

Received honest and helpful information from Bobby C.

Keenan

9 de ene. de 2016

As a first time car buyer, this was a very relieving experience. Ernel was extremely helpful and friendly, and found something I liked right away. Not annoyingly pushy when it comes to sales either! I walked in and walked out with exactly the kind of car I wanted, at a price I was happy with.

Phil W

9 de ene. de 2016

I have been shopping around for the 2016 Hyundai Sonata and went to several dealerships. I worked with David Nghiem the Internet Guy at Stevens Creek Hyundai he was very honest and easy to work with. I did not feel pressured into buying like I did at the other dealership. I am not the type of person to purchase right away before comparing to other vehicles. Since I only buy a car once every 4-5 years I wanted to be happy with my purchase and so did David. He showed me a couple of models and found the one that best fit my needs. Thank you for your patience and for giving me a good experience.

Andrew Hayton

9 de ene. de 2016

My experience at this Hyundai was enjoyable and quick thanks to Bobby C's excellent customer care. I left feeling that I had purchased the exact car I needed and wanted. Overall I would suggest Bobby and this location here on Stevens Creek in San Jose to any interested car buyers!

LADYSEBA1998

8 de ene. de 2016

Wonderful experience. Highly recommend and definitely consider doing business with again. Very professional, friendly, helpful. Overall, one of the most pleasant buying experiences I've ever had.

Ismail

8 de ene. de 2016

Excellent customer service!!! Great to work with Bobby at Stevens Creek Hyundai! First Hyundai we buy at had a awesome experience...I would recommend this dealership to everyone who's looking to buy a car. keep it up Bobby and Stevens Creek Hyundai.

Gautham A.

8 de ene. de 2016

Thank you David Nghiem for making my buying experience hassle free. I shopped at other dealer near my house and they played too many games with me. So I contacted David N the internet manager at Stevens Creek Hyundai. He even answered my calls and emails on his day off and set up an appointment with me the next day. Had all the paper work and my Elantra ready when I got there. I would definitely recommend David N to anyone looking for a great deal on an Elantra.

Aravind Kumar

8 de ene. de 2016

David Nghiem the Internet Fleet Manager here was Awesome made my purchase easy and hassle free. Gave me great deal on the exact car that I wanted. Thank you my friend!

Project Manager 007

8 de ene. de 2016

At Stevens Creek Hyundai, Dave Everly is the sales person to see when getting your next vehicle. He helped with my next vehicle analysis and suggested the perfect vehicle for me. I am very pleased with the whole sales process experience, and especially with Dave Everly as my salesperson.

SRPRAG

5 de ene. de 2016

My salesperson David Ngihem was very friendly and responded to me in timely fashion making my purchases decision easier. He was not pushy at all and internet sales department was very good. saved my time a lots.

TINANGUYEN1709

31 de dic. de 2015

Michael Vu was super helpful and guided me the right way to get the satisfying deal for my car. He made the conversation easy and fun and always made sure I understand the deal and information that came with it.

SERG.MELIKYAN

24 de dic. de 2015

Had an awesome experience of buying Hyundai Elantra here: spent only 1.5h in dealership before getting car that I had dreamed of. Thank you Dave!

RLWIEST

23 de dic. de 2015

I was LIED to when I purchased the car, and have a negative feeling for the car when I drive. I wished that I never bought the car, a big mistake that I wish I could do over. I will never do any business with this dealership period!!

GK2VENKATUS

21 de dic. de 2015

Not a friendly place to do business with. Particularly the finance department is very difficult to work with and the guy does not listen., rude and unprofessional

ANDREA.CORTEZ

16 de dic. de 2015

If you need someone who doesnt pressure, is kind and patient, contact Dave Gil. He is awesome! You can even deal with him by email or phone.

VICGJAN

7 de dic. de 2015

With what happen to my wife and I in the purchase of this vehicle. We feel it was a purchase from H... When you purchase a vehicle for 50K we certainly expected a lot more. What we were told we would love it once its REPAIRED. Hello a new car I had driven less then 12 miles. It's failing sure does not give you a great feeling of pride in your new car. It should have met all of are expectation. In this case it does not. There will always be a feeling of whats next. So it is very hard for us to recommend the Hyundai and this dealership to are friends and family. Its sort of joke amount them now asking where the new car. At this time I will not make any comments on Quality of work because I do not know for sure if the repairs will last. The one good thing about the dealership is we feel that you have the best professional salesperson Bill Ayres and finance manager Abby Ferozy.

JIGGLYMIKE

3 de dic. de 2015

Good buying experience. I went in with intent to buy if they could impress me on price. I already knew about the car inside and out so I just needed a test drive. Getting to test drive the car was a bit of an ordeal since it sat inside, but in the end I was about to take it out of the showroom for a quick run through the gears. When price and interest rate dropped to numbers I liked, I put pen to paper. Friendly and patient service from David Nghiem. He got me in the door at a pretty good price and was able to lower the price even further.

DLAVISE

1 de dic. de 2015

Even though I paid cash, the financial guy took forever with sales pitches. Then he actually left out a document and wanted me to call him. No way. His problem. Dave brought it to my house to sign. I have health issues and was completely exhausted at the buying process. He drove me home. Never could have made it on my own. Dave presented me with a 2016 to test drive. I was fretting that I couldn't afford it. His offer was well within my budget. I am delighted to have a brand new car. Looking forward to new designs.

MR.UYGUR1996

20 de nov. de 2015

everything was really satisfying, they did a really great job on selling this vehicle and treating me in a very right way that i personally prefer.

LAUREN.BIGELOW

11 de nov. de 2015

David was really patient with my entire lengthy process of buying my first car, which took a couple of months of research and test driving. He consistently answered my emails promptly and with kind understanding.

TADCHA05101

11 de nov. de 2015

David was above and beyond, more than excellent.He listened what I need and got the exact one I need. Perfect process and I really appreciate his efforts

ANNIEWLAU

10 de nov. de 2015

The two people I worked with to purchase my new car were very informative and extremely helpful. They were very friendly and not aggressive at all.

LBVAHEDI

3 de nov. de 2015

The dealership was outstanding! I am amazed and impressed everyday with the features my Sonata has - an unbelievable value! I like it much better than my BMW!

HAMMILL111

31 de oct. de 2015

Great car and had a good experience at the Dealership. The whole process went smoothly.Dave Gill did his job well and I got a great car at a good price. Jason the Finance guy also did his job well. Dave even drove the Santa Fe to my house. Now that is what I call service.The car is amazing with lots of power and more buttons to push than you could shake a stick at.The manual is 2 inches thick covering all the options you could possible want.

DELORESSANDO

25 de oct. de 2015

I had already picked out the vehicle I wanted and went to Dealership got it done in 3 hours and very satisfied with my purchase.

CHRYSTINADALLA

21 de oct. de 2015

I did go here expecting a different vehicle that I didn't initially have my eyes on, but I am very happy with my new car and I'm glad they found the right car for me. Staff was great and so understanding. Would def recommend this dealership to my friends and family.

MARBALATICO

19 de oct. de 2015

from the beginning they are easy to communicate with me in friendly manner send a message called regarding the status of my application they explained everything what the package of the plan.

J.RICHARDGUNDRAN

19 de oct. de 2015

Straight to the point and out the door to your new vehicle. Helpful in finding out what your needs are in a car. Pricing is excellent and they do not push you into buying things you do not want. They cater to you.

SWTSKITTLESLUV

7 de oct. de 2015

Being a first time buyer, the salesperson was very helpful to have me understand how the process works. It was easy and not as stressful as I would have thought. He has given me the lowest price possible where I am able to lease my own car for the very first time.

ROD.CARTER22

7 de oct. de 2015

Everything was great other than the issue with the steering wheel paddle that took a while to repair so that I had access to all the steering wheel components.

SILVANA0

6 de oct. de 2015

Very smooth process, I have zero complaints. Would buy from Michael again. Jerry in the finance department was great to work with as well. I got the car I wanted at a reasonable price.

HN11244

29 de sep. de 2015

This dealership gave me the best price in my area, that is why I went there. The salesman was great in helping us out. The representative from the finance department that tried to sell us the extra insurance and maintenance packages was too aggressive.

PHANISUDHEER

17 de sep. de 2015

I was offered with best product that matches my budget and requirements. It was a nice and wonderful experience talking to salesperson. I was introduced to all features of the models, a comparison of features to choose the right model that fits my needs. There was no rush at anytime and I was given all the time I need to think.

CAW.PEANUT

16 de sep. de 2015

Ernel Flores Jr. listened to my needs. He cared about finding me the right car.I felt like he had my best interests at heart. He was very professional. He personally washed my car and picked me up at my home so that I could take delivery on my new car. WOW I have never had that kind of service from a dealership. I have always driven american made cars so this is a real first and I love this car.

LISABLANCHARD1505

15 de sep. de 2015

Excellent experience, Had me out by the time I needed to go. Showed me all the options of the car. Had it detailed too. Thanks!

RMISIONERA

11 de sep. de 2015

Excellent service, made us feel welcomed. It was so easy to buy this car because of a friendly service person, David Gil. We thank you

HTRONG507

21 de ago. de 2015

My experience is very memorable and exciting its fun to work with the staff they are very friendly and helpful especially mr florante espejo he is knowledgeable. Thats all i got thanks

RWAGNER26

17 de ago. de 2015

Again at first the experience was awful and then two other people came in and assisted which then went much better. They listened to what I wanted and allowed me time to think about it without putting pressure on me.

CURIALOGAN

14 de ago. de 2015

My experience at Stevens Creek Hyundai was an enjoyable one. Tony Day made the experience great by explaining everything about the car even though it was later at night. He made buying the car easy and fun and as a result, I would reccomend Stevens Creek Hyundai to some one who may be looking to purchase a Hyundai.

DEEPAKDESH887

9 de ago. de 2015

After a bad experience dealing with another dealership, I came here and worked with David, He was knowledgable and very honest. He was really helpful and I would recommend this dealership and David to anyone.

LSCAMACHOW

9 de ago. de 2015

I have to say I really liked everyone who assisted me in purchasing my car, especially the sales manager. Everyone is very helpful, friendly, & professional. I was actually dreading going in to buy a new car because I do not like the stereotypical pushy salesman attitude. But I was so relieved to see that they were not like that at all! They really made the car buying experience comfortable for me and they were ultimately the reason why I wanted to actually buy the car.

GENOMAN882003

24 de jul. de 2015

I really enjoyed my entire experience here. From the test driving to my questions being answered. The only fumble that occurred was during the final stages when my down payment was mishandled by finance. I specifically told the staff to not cash the check until the transfer of funds had cleared. As a resut i bounced my check because they did not follow through on my instruction. I still have yet to be reimbursed for the bank fees i was charged as I was promised by Hyundai Staff. If it were not for this i would of scored Stevens Creek Hyundai perfectly!

MAYRA_04015

22 de jul. de 2015

I came here because my husband had purchase vehicles here, and I was interested on seeing the New Santa FE SUV. As soon as I got there A.J came to us and asked us if we needed help. He was a very nice, honest sales person, no pressure at all to buy the car. I will definitely recommend A.J to my friends or anyone else.

TAYPENCER

21 de jul. de 2015

Great deal and awesome customer service got me out very quickly too and met all of my car requirements. Great job guys! Will definitely be coming back again.

RAGHANVAB415

20 de jul. de 2015

I had a good buying experience - no negative experiences, hassle free. David made me comfortable with the buying process and explained the pros / cons, features of the car. The car is also great!!

UJAMDANCER

17 de jul. de 2015

I went to this dealership just to check on pricing and ended up buying. The dealer was pretty stuck on me picking the color of the car that I test drove. It's a great color but i wasn't completely sold on it But now I love it!! The finance manager is awesome. Very helpful and Nice!! I would buy a car here again. In fact my husband may get one next.

ALAINAROMEO

10 de jul. de 2015

They will make sure that you get what you asked. Staff are also patient on processing everything which makes it more easier. Even if they're busy they make sure to give you the time that you needed. Awesome team.

jaiwhowalks

7 de may. de 2015

I ended up buying a damaged car and now am being forced to pay market price for it. These people will not listen and will NOT help. The general manager Mike Lopretta does not want to help. My credit got ruined because of their royal mess up. I'm seeking legal action now. These are only a few reasons why you should take your business elsewhere.

"Sagar"

23 de abr. de 2015

I bought my car at this dealership. Here's my experience from 4 years of service. 1. Rude salesman 2. They crashed my car when I gave it for service 3. Slow/badly organized pick up-drop off service 4. Had to pay for uber every time I needed a ride If I had a chance I'd rate it 0.5 stars. Go there at your own risk! Cheers!

Teacher63

13 de dic. de 2012

I had purchased a used Genesis Coupe from a dealership in Sacramento that I had found online. Since I work in San Jose, I brought my car in for a covered warrranty item (condensation within the taillight lense). The car had the balance of the 60,000 mile bumper-to-bumper warranty, and when I made the appointment, I was assured that the part was covered, and that they had a replacement lense unit in stock.By the time I arrived in the afternoon, the sun had evaporated the mornings condensation. Brian, the service rep, stated that the supervisor would need to speak with me. He came out, eyeballed the bumper and declared that the car had been in an accident, and that the lense was probably cracked. I told him I had a clear Carfax report, to which he replied that the car was probably repaired without a body shop, and that he could tell because the bumper had been re-painted. He told me he had "many years" as a body shop owner/manager.Bottom line: they would not investigate the problem w/o a written estimate which I would be required to sign...at that point who know what they would "find". I declinedto have my car looked at, and left.I contacted the dealership in Sacramento where I bought the car. They offered to check out the problem for free. He also stated that he had seen several taillight seals fail, and that any paint on the bumper was probably touch up paint applied by them to repair minor scratches on the bumper, to make the car cosmetically more appealing.Stevens Creek Hyundai lost a potential customer, as their location is very convenient to my work. I definely will go out of my way to find a more accomodating dealership

ferferi81

19 de nov. de 2012

I went to lease a car here and I actually leased an Elantra for 205 a month and paid 2500 upfront ... After 9 months of use I had to return a car due to moving to another state. On the day signing the lease I was told in case of cancellation I have to pay 400 dollar only and when I wanted to return the car I found that it was a huge trouble! and I ended up paying 1600 dollars. They are thieves and liars...Never trust them

JB 2012 Hybrid

15 de oct. de 2012

Very good experience from Stevens Creek Hyundai. Amir was very informative, explained the features of the car better than any other dealer I had been to. The process of negotiating was very simple, I told them what my realistic numbers were, they met them and we signed. It was definitely one of the better experiences I've ever had. Even the finance guy wasn't pushy...in fact I wish he had pushed harder on GAP because we ended up without it.The facilities were pretty old, floors had dusty bunnies on them and there was no parking for customers, had to negotiate through tight driveways to get back into the street to park there.

1Smith

28 de ago. de 2012

Let me start by writing that I recommend Mac and Stevens Creek Hyundai for your car purchase. In my experience, they focused on customer satisfaction, before, during and after the purchase of the vehicle.On July 17, 2012 we purchased a 2013 Hyundai Elantra GLS PZEV A/T from Mac at Stevens Creek Hyundai. Mac provided us with the best offer on that day for this ski blue Elantra that included the GLS preferred package, first aid kit, ipod cable, rear bumper applique, cargo net, cargo tray, mud guards, and carpeted floor mats. We only wanted the preferred package, the carpeted floor mats and the color was a must have. However, the price was right with the additional accessories.We are satisfied with the price paid and services received. It all started with needing a car for a new Job in CA. We immediately started to negotiate on line with dealerships in the Santa Clara, CA area. We had already reviewed many 2013 cars (Corolla, Civic and Elantra). We test drove locally the Corolla and the Elantra before deciding on the Elantra. All that was left to do was to buy the car in CA. The online negotiations started about a month before even setting foot in CA with three dealers. We narrow it down to two. We arrive in CA on the July 16, 2012 and during that afternoon we interfaced with the two dealerships. The next day we settled with Mac. Reluctantly because representatives of the other dealership were implying that Stevens Creek Hyundai was not a good place to buy a car. Specifically that their paper work was messy and the lack of coordination among departments. It seems all seamless to us. After settling with Mac, we went out for a meal, came back and signed the papers. Mac when over the car with us and we drove off the lot. The negotiated price included dealers discount. We also received a recent college grad discount that same day. We provided the dear with the required DD 214 for the military discount and received the check four weeks later.We made a great deal while receiving great services. Mac and Stevens Creek Hyundai we wish you many satisfied customers.

snobias

28 de ago. de 2012

We bought a car from this dealership yesterday (8/27/12). The salesman was great but the rest of the dealership totally failed on customer service. We negotiated our top price and they kept coming back with "can you help me out more on this?" responses. Finally, we walked. As we walked up the block to our car (no place to park near the dealership), we heard shouting. The salesman and the sales floor manager were running after us! They said they would accept our offer. I gave the salesman my credit card for the down payment (I wanted the points) at 5:13 PM. We did not leave the dealership until well after 8:00 PM. We finally got to talk to the finance manager around 7:30 PM (he said they were really busy that day - like we cared!) He gave me back my credit card and said they could only accept a check or cash for the down payment, which meant they kept my credit card to hold us hostage for more than 2 hours after we negotiated the deal. He want through the pricing. It turned out that they applied a $1500 "dealer incentive" that made our price fall easily within what the dealership could meet. We are happy with the car, but if you buy from this dealership, refuse to give them a check (or anything else) until you see the finance manager. It may save you from spending hours in the waiting area. Or don't obey your peace-loving spouse and make a big fuss if they rudely keep you waiting, as they did for us!

craig

2 de may. de 2012

I used cars.com to find a new hyundai and submitted list of wants to dealers. Stevens creek came in with the lowest offer by far. i showed up at dealership and contacted internet sales, they honored my offer, no hassle, no b.s. I bought the car and was pleased with my purchase but surprised when they presented me with my car which hadn't been washed and sticker tag residue still suck on windows. I needed to go back for a couple of things and Robert in parts was very helpful and got me what i needed, no charge. I would use stevens creek hyundai again. t

stephensun84

19 de feb. de 2012

I had a wonderful Experience purchasing a new vehicle with Shawn and Tim! Stevens Creek Hyundai had the only Pacific Blue Pearl base SE Sonata in the West Coast. They even honored the "Plan A" Hyundai Circle Price (Family and Friends Pricing) certificate which I had obtained from Hyundai Corporate. Shawn had taken my deposit over the phone and was willing to hold the car for me for 2 weeks. I booked up a flight from SoCal, had all my paperwork ready, and was in and out of the dealership within an hour. Tim and Shawn were VERY professional and courteous and would recommend purchasing a vehicle with them!

danie75

17 de feb. de 2012

Great Service & Accommodating. Reza was very helpful & respectful. The whole process was a pleasant experience here.I am a very happy customer and will recommend.

igopogo

1 de oct. de 2011

I went to cars.com, got a quote for a 2012 Veloster, $18,350 (that's MSRP + destination charge and the typical options at full price). I called AND emailed Mac, the internet manager to verify that this price included any markup, accessories, destination charge etc. He said AND WROTE yes, this is the final price of the car, excluding tax and doc fees....quote good for 72 hours.So I travel one hour to the dealer. Look at the EXACT car, and say "I'll take it." Mac had me fill out a credit app. Fifteen minutes later a sales manager calls me into the office and says "we can't sell you the car at that price, we're hoping you'll work with us." He told me Mac should not have quoted that price, that it was a mistake, and they meant to sell the car at $2000 markup, but if I would just "work with him" I could have it for less, but not at the quoted price. I told him I intended to buy the car for the quoted price. He said that was not possible. I asked to speak with the owner. I was told he doesn't work on weekends. I told him I'd wait in the lobby until I could speak with the owner on the phone. SUDDENLY (less than five minutes) he was magically available in a back office, where I was escorted and was told that "the market price had changed since this morning" and that he "would lose money selling the car at MSRP." What a load...any dealer would be happy to sell cars at MSRP, this dealer just realized he could make a quick buck selling it for more.

girija_deshmukh

18 de jul. de 2011

To begin with, I went to this place on Sunday afternoon to buy a car for my brother. Its his first car ever, so we were very excited. We expected it to be busy, so we were willing to wait. The Sales manager mentioned that he is short of staff and will check if anyone can be free.A sales guy, Ron came over immediately to help us out. He showed us the Elentra and the Sonata. We mentioned that we are looking at other cars too and that sort of irritated him.We first took the Elantra for a test drive. While driving around, we asked Ron some questions and were trying to get our doubts cleared. He was being very rude and arrogant.We came back to the showroom and were waiting for Ron to get the Sonata keys as we mentioned we wanted to test drive both. Since Ron did not return we went inside to check and there we were told that "Ron is frustrated with us and our questions". We asked for an explanation and the sales manager could not give us one. He was in turn very rude.I guess they sell enough cars that they really don't care about their customers. I am glad I had this experience. This is how they treat us before we buy the car, I cant imagine how they will treat us after we buy it and need it serviced.Please go to the place only if -1. You dont ask questions. If you do ask questions about the cars, they get irritated and do not entertain you.2. You dont mind being insulted by some racist sales team.

Mammoth2011

3 de jun. de 2011

First, the salesperson lied about their inventory. I was looking for new Hyundai Sonata GLS 2011 with on-board GPS. They don't have one and told me they do before I paid a visit. On site, they tried to convince me that aftermarket GPS will be as good as the original one though different. Therefore I agreed to pay the FULL price of Sonata with on-board GPS and get one with aftermarket GPS. It took two weeks before I actually get to see the GPS installed. Immediately upon installation, I found that it lacks the most important features - voice activation+traffic information+steering wheel control. These three main features are the advertised features of Sonata GPS. Not only that, the installation also disables my voice-dialing for bluetooth phone. Feeling being cheated, I immediately requested a removal and refund on GPS part. The general manager Abby came and assured me this can be fixed. He later provided me with information of Pioneer AVIC-Z130BT GPS and asked if that fits my need. After carefully inspection on the specifications of this new GPS, I further confirmed that this replacement GPS will make sure my steering wheel buttons control effective too. Satisfied by these assurance, I agreed on this replacement. However, Abby told me I'll have to wait indefinitely. I was really tired of contacting Abby everyday for two months and it gets nowhere. Finally, I gave up and requested a removal and refund a second time. This time, this dealer refused any of my phone call. This whole process took me two months and still unfinished. I kept all email evidences for this transaction.

sanjosek

6 de nov. de 2010

Firstly, when we called to see if they had a vehicle in stock before driving to the dealership RON said it was in stock. When we go there, we were greeted by someone else who showed us around. They did not have the car instock that they originally said they did. We were continuously lied to about which cars they could get, and said there were only TWO of the models that we wanted in the entire state of California. (Which after going online afterwards, we found that there are many many more than just TWO). They are disgusting sales people, who don't tell you anything close to the truth, tried to get us to pay a deposit so they could "check and see if they can get a car shipped"... absolutely horrible. Don't waste your time here, ever.... I would pay more money to go somewhere else.

chinliao

9 de jul. de 2010

I was quoted a price online, however, when I showed up at the store, the salesman completely denied it and gave me excuses about why I was not qualified. The manager was very rude and treated their customers like thieves. My worst experience to buy a car in the last 20 yeaRS.

B.Sherrin

11 de jun. de 2010

Ron Tobin will let you drive for 2 hours only to find out the car you called him about was sold the day before. The lot only holds 40 cars Ron Tobin could have got off his 300lb butt and looked and seen it wasnt there. but instead he wasted one of my only days off (4.5 hours round trip) driving there to be told that he was mistaken. Please dont drive there and waste your time and money with these morons.

koonkicker

31 de ene. de 2010

I had been looking for a used 2007 BMW 335i sedan for sometime. I happened to find what looked like a good deal at Stevens Creek Hyundai. I figured since they were a Hyundai dealership, and not just any ordinary used car dealers that it would be more legitimate.I found the advertisement on AutoTrader and called the dealership. I spoke with a guy named Carlos a couple times between Friday 1/15 to Saturday 1/16. I told him I was very interested, but since their dealership was 3.5hrs away (I live on the Central Coast), that I would like to come to some tentative firm price over the phone. He checked with the sales manager and agreed on $24.9K. I said okay, I will rent a car and drive up there on Monday 1/18, which was a holiday. Just to make sure, on Monday, I called the dealership again and Carlos was not there, but Ron was there and he confirmed the car was still there and definitely could sell it to me for $24.9K. So I rented a car and drove 3.5hrs up to Santa Clair to the dealership. When I got there, Ron said there was no way he could sell it to me for $24.9K, and denied that anyone had ever told me that! I could not believe it!But something even more unbelievable happened. Ron convinced me that we should go for a test-drive, during which another car crashed into the BMW!!! We were stopped at a traffic light and another car hit us from behind. Ron got out of the car and into the car behind us so that "they would not get away" and he told me to drive to the dealership while that car followed us. Back at the dealership, I just stayed in the car while Ron went inside with the other car driver to get their insurance information. No one ever even asked if I was okay from the accident; minor as it was, my head/neck/back did hurt somewhat. I just stayed in the car for a few minutes, but then I got out to see what had happened and inspect the damage. There was a dent the size of a golf ball in the bumper, and the window on the rear passenger (to the driver's side) would not go back up. The window was stuck or somehow malfunctioning as a result of the car being hit. We had never put the window down prior to the accident.So anyway, I was furious and just in a state of shock, and after Ron was done collecting the insurance information, he called me over to his desk. He had the nerve to tell me that he still would not barge on the price, even after the car had just been in a sketchy accident!!! I told him I would not buy a car with an accident in its history, because it would lower the resale value due to the report showing on Carfax/Autocheck. Ron assured me that they could fix it up and NOT report the damage to Autocheck/Carfax!!! I could not believe my ears!! This dealership is so unethical and immoral, they should not be in business! I have a strange feeling the whole accident thing was a setup, otherwise, you would report a real car accident. And if not, then they are a bunch of lying scam artists for everything they put me through!Not to mention, I wasted $82 on a rental car and gas to drive 3.5hrs up there, and another 3.5hrs back home. My whole day was wasted by these dishonest con artists posing as Hyundai car dealers. I would never set foot there again, and I feel like there should be some legal action taken against them.The VIN Number of car is: WBAVB73587VH21387I have also posted these details in the CarFax comments report section, but they only allow 1000 characters, so it's a bit shorter than the explanation here.Stay away from Stevens Creek Hyundai! It's very unfortunate, but this whole incident has turned me away from the Hyundai car company as a whole. I can't believe they would allow such dishonest people to run an authorized Hyundai dealership!I hope by writing this I've saved someone else some hassle/headache.

hotrod38

31 de ago. de 2009

This car dealership and the staff is so unoerfessional in dealing with there cutormers I was treated like a child Abbie is rude and very argumintive The car spelled like dogs been in it and had dog hair in it,i had a headach and i was sick by the time i left this car dealership,The dealership bounced a a check in my account,On last week i whent to this dealership asking about the money they owed me for the bounce check $33.00 they said they needed proof but i allready gave them proof,I asked about the money they owed me regarding the differance in the payoff of my trade and Shawn said we owe you money i said yes So they cut a check for me and no one was there to sign for it,Later that day i took them more proof for the bounce check and a copy of the other check i wrote to them witch cleared so i was told to call back at 5pm last week and the two checks was cut a\fter i gave them more proof but still not sign and to this day 8-31/09 im waiting for the two checks to be cut thats very unperfessional to me

kenji4861

3 de nov. de 2003

There was this one sales rep, forgot his name, but he was a young asian guy.<br><br>Gave me a test drive and took his time to explain why the car might be a better choice and he told me to go ahead and take my time and think about it. AWESOME! <br><br>I just didn't like the car.. other wise, I would've made sure the guy got commission.