Carrie Senn

1 de jun. de 2021

The last time I bought a car was 12 years ago in a different state with no financing. I only planned to test drive on Sunday, but Lauren made it incredibly easy to get the exact used make and model I wanted. It was already well-priced, and I never felt pressured - only support with my car buying plans. Lauren’s take when I explained I needed to move the money to buy was “If that’s what you’re planning to do anyway, there’s no prepayment penalty so let’s just see if we can get financing so you don’t miss out on the vehicle you want.” The whole experience was one of them anticipating my questions and “let’s make this easy for you.” Elliot walked me through the paperwork and I never felt rushed if I needed to ask questions. Everyone was personable and helpful, never pushy. This is what buying a car should be: Happy and Easy! Thanks, y’all - I’m now ready for more adventures with my pups!

John Smith

22 de may. de 2021

This has been the best car buying experience I have ever had. Lauren was my sales person and she was great. Most places you go to they talk down to you, or pressure you. Never did that happen. The whole time, even come time for the paper work it all went so nice and smooth, and most of all really friendly. I thought I would never say this about buying a car, but I really enjoyed it. I highly recommend this dealership to anyone looking to be treated respectfully and fair. N.B.

Richelle Aguilar

5 de jun. de 2021

Service has been consistently excellent. Although it’s typical that they do get busy. The quality of their job never ceases to impress me. They also offer ride for those who prefer to be somewhere else while the car is getting service. Quick check in and check out. It starts with an accommodating usher who will guide you where to park your car, give you instructions to leave the key on the dashboard and head to the counter for final step. This is where you’ll decide if you will wait in the lobby or arrange for a ride to wait somewhere else. They are pretty good on estimation length of service. I had Troy M., he was really professional and friendly. I went on a Thursday after 8am and they were busy. It worked out for me cause I was able to keep my medical appointment. My car was ready before my appointment was over but they were amenable to arrange my ride back to the shop on a later time. Very convenient for me. It never felt that the wait was long cause I had the freedom to be somewhere else instead of just waiting in the lobby.

Bailey Titus

25 de jun. de 2021

I came in a few weeks ago to help a friend purchase a car. I bought my car here two years ago and still absolutely love it. It had a recall out recently and the repair process was a breeze and they gave me a rental at no cost. It was a great experience and I shared it with my friend who ended up walking out that day with a new car. We worked with Emily and Donovan and they were both fantastic. I plan on coming back in a couple years for a new vehicle and I know who to ask for! I plan on recommending this place and Donovan until my face turns blue.

Rebecca Lutynski

22 de jun. de 2021

I recently lived a block away from Subaru of Portland on Grand Ave. I would walk my dog in the area and the sales people were always so nice that I said if I ever bought a Subaru, it would be from them! Well, I just did, and it is was a great experience every step of the way. Michael, the person in sales who helped me, had answers to all of my questions. He turned a process I was dreading into a really positive and even fun experience. I especially appreciate his attention to details, down to little things like applying the temporary license with a substance that will be easy to remove later. Seriously, he thought of everything! Today, I received a follow up call to see how it’s going with my new Subaru…This is the kind of place that is a joy to be a loyal customer to. Thank you Michael, and thank you Subaru of Portland 😁!