KM

24 de sep. de 2016

The wait is very long for just an oil change, up to 2 hours regardless if you are first in line or 5th in line. This is the second time I've had to seek a service advisor to check on the status of my car, only to find out its been done and sitting on the side of the building for 15+ minutes.

Frances Davis

23 de sep. de 2016

All maintenance was performed quickly and completely. We were informed of the extra work needed and costs involved so we could make a correct decision to have done. Thank You. We LOVE our FORD F-150's.

nelsont

18 de sep. de 2016

Very friendly an relaxed environment. No pressure, no gimicky sales tactics, just straight up car buying. Had an absolutely wonderful experience. Would definitely shop there again.

Matthew Willis

15 de sep. de 2016

It was an easy transaction in buying our new explorer.

Alex G

8 de sep. de 2016

I just recently purchased a 2013 Ford Escape from Summerville Ford and I highly recommend them for your next car purchase. My salesman Phil Tackett was very helpful and down to earth; I never once felt pressured or uncomfortable during the whole buying process. Phil and his manager Elvis worked with me to negotiate a price that fit my budget and I left the dealership feeling like I got a great deal. I give the overall experience a 9/10 stars and I would recommend them to anyone looking to purchase a Ford vehicle.

Margaret Meintjes

4 de sep. de 2016

Everything was just right. We are very happy. Only negative comment is that you need to replace the American flag that is flying in front of your store. It is quite tattered.

Kyle Okeefe

2 de sep. de 2016

Great help and customer service! They made the process go very smooth and will recommend this dealership to friends!

Scott Jennings

30 de ago. de 2016

The Good- customer service was great and the work on vehicle was fine.The Bad- it took three full days for transmission service. This is a routine preventive job. Was surprised to hear company only had 1 transmission specialist to do work. Recommend hiring another specialist.

Patrick H

27 de ago. de 2016

I was looking for a new F150 with a specific color combination and set of options. Summerville Ford didn't have the exact truck, but was able to search the regional area and bring the truck to me. Phil Tackett and Elvis Hayes did a spectacular job coordinating the dealer trade and working out the details. Their persistence with the other dealer made it all happen. I look forward to working with this dealership in the future because of their efforts. Highly recommended.

Heather Mclean

20 de ago. de 2016

Brian 7 M was awesome!!! I came in told him what I wanted and he did it!! I bought my car I had previously from there and I will do it again!! I LOVE MY MUSTANG it my birthday gift to me Thanks again Brian "7" M for all of your help!!!!

Patricia K

13 de ago. de 2016

Phil made the car buying experience very pleasant. I felt no high pressure, he showed us cars that we were definitely interested in, and once selection made, he answered all questions knowledgeably. I would also like to point out that Wayne Hough was also extremely helpful with advice. Everything was clean, including the bathroom, and the coffee was plentiful and delicious. Overall, I found it to be a very pleasant buying experience.

John

6 de ago. de 2016

Our a Salesman , Phil Tackett, was very nice and professional, and very accommodating . Due to circumstances beyond his control, the purchase and financing process took considerably longer than expected. Overall, I was treated well and would purchase another vehicle from Summerville Ford.

LaShe' Wilder

27 de jul. de 2016

Thanks to Manning, Phil and Elvis . I truly appreciate these guys. They gave me the BEST deal you could ever ask for!! They all worked as a team and made sure I was Satisfied and that I was. I Love My New car. I will gladly send you guys customers. Summerville Ford has the most outstanding customer service! Thanks Again !

Ron Eriksen

26 de jul. de 2016

I went to Summerville Ford to check out the dealership. Very nice place. As I was leaving the front entrance I saw this 2014 Ford Explorer. So I checked it out. It had everything I wanted and more. It had been leased. So I talked to Phil, one of the salesman about buying it. Went back The next day and bought it. Phil was a very good salesman. No pressure from him. He was able to give good answers to all my questions. He went the extra mile to make sure I was a happy customer, And I was. He was very friendly, and knew what he was talking about. Also he was very honest. he did everything within his power to meet my needs. It was a great pleasure to work with Phil, and the rest of the staff at Summerville Ford. Very good service in the service department. They detailed my car. Excellent job done. I highly recomend Summerville Ford. They will treat you right.

Aimee Belanger

20 de jul. de 2016

My husband and I stopped by the Summerville Ford dealership to look at Ford Expeditions. We told the sales rep; Dontrelle; that we are just looking for fun. Dontrelle accepted this and at no time did he push us to buy. He took a great deal of this time showing us different vehicles, taking us for a test drive and listening to our wants and concerns with vehicles. Even as we were walking away to leave, Dontrelle never pushed us or made us feel pressured to buy. He respected our decision at the time. My husband and I didn't even make it to our car before turning around and going back in to talk to Dontrelle again about a specific Expedition Limited we saw. We decided to move forward with the purchase while working with the finance dept, manager and Dontrelle to trade in my SUV and leave with payments that we felt good about. We were so impressed with the entire staff at Summerville ford from the receptionist, sales reps, financial dept and manager. I am in love with my new Ford Expedition. As a resident in North Charleston I would referral and recommend to all to consider Summerville Ford for your next vehicle. Their prices are fair, trade in values are fair and the staff is exceptional to work with! Thank you Summerville Ford for a pleasant car buying experience!

Jussemara Heath

15 de jul. de 2016

the costumer service are not that frendly but the work is done, so cant complain. Just seat and wait, and that wait would better if they offer a cup coffe...everything was empty

Richard Hysell

11 de jul. de 2016

Had Fusion serviced oil change, tire rotation and check fluid levels. Service was excellent and took about (1) hour for completion.

Timothy King

8 de jul. de 2016

We purchased a 2016 F-150. Thomas Johnson did a great job! Within minutes of making an online inquiry, he responded! With service like this, we will be customers at Summerville Ford for life!

Grace Shorter

7 de jul. de 2016

The service was excellent. We were shown cars that were available and the salesmen were extremely knowledgeable and helpful. We got the car we wanted and are looking forward to continuing with your business through the years.

Catherine Barrus

1 de jul. de 2016

Even though they were extremely busy, they still got the job done. Everyone at Summerville Ford is always pleasant.

Kimberly Malloy

21 de jun. de 2016

The only thing that was bad was the wait time I have purchased all my vehicles through Summerville ford,I am a loyal customer however a three hour wait for an oil change was a bit much.Staff was friendly so if anyone can help with the wait time that would be great.I love your dealership and know I can trust the service.

Michael Myers

20 de jun. de 2016

Brought the F150 in to the service center to have the passenger door repaired. It would not open from the outside. Called on Monday to set up and appointment I was told I didn't need one just come on in. Wednesday morning 8:15-8:30 we arrived the service area was nice clean but not well maned. When asked what I needed I told the man about the door he said we needed and appointment, when he was told that we had call to set one up and they said we didn't need it he wasn't to happy. He started working with someone else so I sept aside waiting for my turn. A lady came out the back asked who was next the other two people said I was when I told her I had spoken to the other man she said I had to wait for him he hadn't started any thing in regards to my truck, so I waited. When he got to me he said it would cost $179.00 to fix. Ok I need the truck for work go head fix it. He said it would be just a few hours. 9 hours later I had to call them, I was told I'll have to check what's going on 30 minute later they call back to say that the guys are looking in their tool boxes to see if they had the clip that will fix it but I could come on to pick it up. When I get there they are still working on it and the price would be $122 and change. Well it is fixed. You can bet that if I have to take the truck back again I will insist that I have an appointment. And that they will have help that understands first come first serve?

Robert Macpherson

18 de jun. de 2016

Made a reservation and came in for a 30000 mile check up. Service personnel met me right away and took my vehicle. In and out in 45 minutes.. Very neat job. I've had my Expedition serviced there since its purchase.

Dexter Ladson

14 de jun. de 2016

The customer service was great. My salesman Eric did a great job helping me find and purchase the vehicle I wanted.

Karen Baty

13 de jun. de 2016

Exactly what we were looking for in a truck...just felt a little awkward purchasing a Chevrolet from a Ford dealership . All the people we met at Summerville Ford are so friendly and helpfull... Thank Ya'll

Robert Macpherson

10 de jun. de 2016

Came in for scheduled maintenance. Car was taken right away. As I was waiting, it was less than an hour to have Works package down. Very friendly service personnel. Work was done well also.

Candice Carroll

8 de jun. de 2016

I RECEIVED AN OIL CHANGE ON MY 2012 FORD FOCUS AT SUMMERVILLE FORD ON 06/03/2016. THE STAFF WAS FANTASTIC AND WAS DONE IN A TIMELY MANNER. I SPOKE WITH THE CLERK ABOUT A NOTIFICATION I HAD RECEIVED REGARDING AN EXTENDED WARRANTY ON MY TRANSMISSION CONTROL MODULE. SHE ADVISED ME THAT IF ANYTHING HAPPENED I WOULD BE ABLE TO BRING IT IN AND GET IT REPLACED. TWO DAYS LATER, THE MODULE WENT OUT AND I WAS UNABLE TO DRIVE MY CAR. I CALLED TUESDAY MORNING AND EXPLAINED MY SITUATION AND THAT I WAS UNABLE TO BE THERE IN PERSON DUE TO WORK. THEY ALLOWED ME TO HAVE MY CAR TOWED IN AND CALLED ME EVERY STEP OF THE WAY TO KEEP ME UPDATED. AFTER I GOT OFF WORK, I WAS DROPPED OFF AT SUMMERVILLE FORD AND THEY EXPLAINED THAT IT WAS REPLACED FREE OF CHARGE AND THAT A COMPLIMENTARY DIAGNOSTIC AND DRIVE TEST WAS COMPLETED. IT WAS A HUGE RELIEF NOT HAVING TO CALL OUT OF WORK AND STILL BEING UPDATED SO I DID NOT HAVE TO STRESS ALL DAY. THE ENTIRE STAFF AGAIN WAS VERY FRIENDLY AND HAD MY CAR READY IN A FEW HOURS. I LOOK TO FORWARD TO CONTINUING MY BUSINESS WITH SUMMERVILLE FORD.

Stephen Dutton

6 de jun. de 2016

I HAVE NOT HAD A PROBLEM SINCE I HAVE BEEN DOING BUSY THERE. THEY ALWAYS DO WHAT THEY ARE SUPPOSE TO DO.

JoshCowling

5 de jun. de 2016

I have bought all my new trucks from Sal. I fell on hard times recently and needed to work a miracle to get out of it. Sal Rigoroso went to extremes along with their finance department and pulled off a miracle. I can't think you all enough and you have my business, and respect for life. Thank you guys.

Joshua cowling

5 de jun. de 2016

I have bought all my new trucks from Sal. I fell on hard times recently and needed to work a miracle to get out of it. Sal Rigoroso went to extremes along with their finance department and pulled off a miracle. I can't think you all enough and you have my business, and respect for life. Thank you guys.

George Steinbacher

4 de jun. de 2016

It was great quick and easy had 20,000 mile service done on a f-150 also bought this truck from Summerville ford and that process was quick and easy also. Over all a wonderful dealership to do business with.

inquisitivegeek

2 de jun. de 2016

This has got to be the worst Ford dealer in the area, i wish i could have given below a 1 star rating!! I purchased a 2011 Ford Escape from this place back in 2013 with the Extended Service Plan. The first time this vehicle came into the shop in July of 2013 with 20,000 miles the transmission was shifting very badly. It took them over 3 days to tell me they couldn't reproduce the error. I took it home about a month later i had to bring it back because it got much worst. This time they told me that the transmission needed to reprogrammed. Fast forward this went on for about a year. I eventually just gave up on them fixing it because each time i had to bring it in, i had to pay them $100 to work on the car. They provided me a rental when the car went in but I couldn't tell you how many times i kept getting charged by the rental car company for something FORD was supposed to pay for. The service department here SUCKS!!!! I eventually brought the car in for routine maintenance at 30,000 miles. I asked for them to do a run through of the car and let me know if anything was crucial. I never got a call from them for about 3 days, I had to call them only to find out they forgot to call me and my had had been finished a whole day prior. I also found out they performed work on the car I did not authorize. When I asked about this, they could not find the service agent that took my car in and just shrugged their shoulders.Each time I went in would verify the phone number they had and they said it was right. However, anytime the vehicle went in I had to call them to get a status and then found out it was ready for pick up. I also noticed when you take the vehicle to them there had a inspection form they attached to my bill talking about the tire and breaks, NONE OF THEM WERE EVER FILLED OUT!!! Whats the point of giving that to the customer if it doesn't let them know the status of their cars care. Another time I went in to pick up the car after an oil change and a service on the transmission, when I went to go check out, i was told i would have my service documentation mailed to me because they couldn't find the service agent to fill out the rest. So i basically just paid for something i had no idea what took place on the car.Fast forward to today 6/2/2016 - I traded my Escape in on a new car back in April 2016. I took all the required paperwork to the dealer to cancel my GAP and Extended Service Plan. When I got there the Receptionist Charlotte, didnt know who I was supposed to talk to. It took her almost 30 minutes to find out who I needed to talk to. When I did eventually get to talk to someone, he was a finance guy that worked in the right side of the dealership last office closest to the door, he couldn't find the cancellation forms. His desk was an absolute mess, had other people's SSN's, and personal information just out in the open for anyone that sat down could see it. He was completely disorganized. This of course made me nervous being I was about to turn in documentation to get a refund for both the GAP and ESP.I filled out the GAP cancellation form and asked him what I had to do for the ESP, he advised me just the GAP cancellation form was all I needed. I then gave him the proof that I traded the Escape in and never got that form back, be only gave me a copy of the GAP cancellation form.Here we are now June 2,2016. I called the GAP cancellation place to find out the status of it. They advised me they never received the form for my cancellation and it was still active. I then asked about the ESP, they told me, it wasn't through them but through the dealership.I called the dealership to talk to someone about why things were never done. Once again Charlotte answered the phone. Said I needed to talk to someone, I asked who and she just transfered me without giving me the name. I left a voice mail for someone by the last name of Mannie. I called back to get the name of the manager of the dealership when Charlotte said i needed to talk to someone else and BAM transfered me again without telling me who I needed to talk to.I called back AGAIN!!! this time a guy answered and oddly enough i explained the issue and i could hear Charlotte in the back ground tell him to transfer me to another extension I had to leave another voice mail on. She is completely unprofessional and doesn't know her job.If i ever provided customer service like that to someone, I would be written up!I kept asking the whole time for a number for me to call Ford corp, because I wanted to lodge a complaint against them. She never provided one.I went on line and got the number myself. I called and complained about them and then explained why my call even started this morning. I actually got help from the corporate office. They explained to me all the the things I would need to do in order to get a refund of my ESP and GAP. Something they said the dealership would have known as well. I still have to resubmit all my paperwork for all of the this stuff again just to get MONEY I AM DUE!!I work at a local college here in the area, I am posting this to all of our on line and physical boards letting people know to stay away from this place!! I know at least several people who were looking for car in the last month and they went to other places. DO NOT go here, You will not want the headaches that come with the vehicle. You will have better luck with one of the other Ford dealers in the area.

Mary T. Higdon

28 de may. de 2016

Everything went well, as it usually does, that is why I return to your dealership!

Ramiro Leal

26 de may. de 2016

Excellent service at this dealership. The Staff was helpful and with all interest to help us to find the right vehicle.

William Wilson

21 de may. de 2016

Tire rotation and replacement of tire pressure sensors in two tires. The two tires dismounted for sensor replacement were filthy and difficult to remove white residue. Suggest that you clean tires a bit after mounting.

leymeister

20 de may. de 2016

I scheduled a service appointment for my son's 2004 Honda Civic five days ago through the service phone number on your website. I gave the person who answered all my contact information as well as the information for the vehicle. They scheduled my appointment for today at 4:30pm. I called the same number earlier today to verify my appointment as well as to see if I could bring the car in early. I was informed that 4:30 was the only time slot available and they asked if I wanted to keep it to which I replied "yes." Went to drop my car off and after a couple of minutes of standing in the service office Mary greeted us and asked what she could do for us. I said I was there for a 4:30 appointment for my son's car. She asked for my name and then went on to tell us that your dealership only works on other makes and models if the car was sold from your dealership. I told her that when I made my appointment I informed them that the car was a Honda Civic (which they assured me they would look at). She said the call center that your dealership uses is out of state and you're trying to get rid of it. Mary also said that most of the technicians were about to leave anyway. I am baffled by this since your service writer should've had my name and phone number along with the make and model of my vehicle at their disposal. Why couldn't someone call to tell me this? I could've scheduled with another dealership and not wasted time and money making an unnecessary trip there. Your entire system is broken and to put blame on an out of state phone system is poor management and bad customer service.

Harold Smith

18 de may. de 2016

Ford Edge: All staff and salesman, were of the highest caliber?

Charles Verga

16 de may. de 2016

Enjoyable experience -- will shop here again--nice salesman

Mannie Tillotson

14 de may. de 2016

I live across Dorchester Road in Kings Grant and the oil change and tire rotation was accomplished before I could get my second cup of coffee. Great Job !!!!!!

Donald Davis

14 de may. de 2016

Our salesperson Sean was great to work with. Very patient, kind and did well with my three kids who were very excited to test drive multiple vehicles. Everything was handled quickly and professionally and I am overall satisfied. The only reason I don't give the highest ratings is the initial offer for a trade in was so low it was insulting. We were able to negotiate a fair price and I'm glad everything worked out the way it did.

Lester Jones

11 de may. de 2016

We purchased two vehicles...a 2016 Ford Explorer and a 2016 Taurus. From the moment we walked in the door, we were greeted as if we were family. Stanley, Manley and Thomas Boyle exceeded our expectations and showed us what true customer service is all about. They were all very professional and knowledgeable.It is without a shadow of a doubt that I recommend Summerville Ford to anyone looking for a quality vehicle!

Janet Delmas

11 de may. de 2016

I want to thank the person who synced my cell phone to my car. Sorry I don't know his name.Your team is awesome!

Kevin Ahearn

11 de may. de 2016

Purchased F 250 Super Duty . Sales staff was great.

Marcy Kanapaux

10 de may. de 2016

I have a 2013 Mustang GT and brought her in for her oil change. It was completed in the time frame that was given me as well as those of us waiting in the lounge on our vehicles, being brought breakfast biscuits. It is always a pleasure to come to Summerville Ford.

Edward Carter

9 de may. de 2016

2007 F-150 Stock Service, okay......Helpful, okay To tell you the truth, what grinds my grits is, when you meet your salesman and if he thinks you may not buy, he,then leaves you and brings back some other person to tell you why you need to buy a car/truck!!! After that salesman leaves some other salesman gets involved!! Last but not the least, a finance person come into the sales talk. The original salesman never saw me again until the purchase was finalized, 2 hours later.

Mary Ganaway

9 de may. de 2016

Our second vehicle from Summerville Ford! Everyone was professional but friendly. Glad to meet so many of the new staff members. The only downside was the time involved in the buying process but we are glad we did it all. LOVE the new FORD.

Steven Graham

7 de may. de 2016

This my second F150 I have bought from Summerville Ford. I always work Sal, He has turned into a friend out of all of this. Great guy, will do everything he can to make the deal right. This last experience was with service and Corey was the mechanic. He is a great mechanic and did a very thorough check on my truck. He fixed things I didn't even know were broken. Great experience.

James

7 de may. de 2016

TB was very helpful and friendly. I had no issues with anyone and would recommend working with your dealership to others.

Janet Jenkins

3 de may. de 2016

Friendly service. Told me about a recall that I wasn't aware of that could have caused me some serious issues down the road.

Donald Smith

3 de may. de 2016

Staff was very nice and professional....How ever the billing is ridiculous... Summ. Ford has block on their bill stating (SHOP Supplies)can equal up to 13% of the total cost of the labor and parts...An oil change should have everything included in the price, including the Shop Supplies..$14.25-Labor..$5.95-Filter..$27.65-Oil = $47.85..Why did Summ. Ford add another $16.22 for Shop Supplies?? If you went to a restaurant and paid for a meal and drink, that usually includes the use of a fork and knife, napkins, salt and pepper...No extra supply charges are added... .......The Works Rebate, I was told by Summ. Ford I had to apply for it on line...This rebate should be applied automatically to the billing when a Ford dealership uses a Ford manufacturer's advertisement coupon, The Works..This would save a lot of time, paperwork, less hassle and most of all satisfy the customer..Thank You

Allen Richburg

30 de abr. de 2016

Excellent service from very helpful, courteous, staff.

Starnell Wilkes

30 de abr. de 2016

I always go to summerville Ford for my oil changes! I like the attention they pay to my car- but the waits can be a bit extreme!

Sandra Shelley

26 de abr. de 2016

I have had nothing but top notch service, anytime I have brought my Ford Focus in for either servicing or warranty work. Staff is always helpful ands friendly. Thank you

David Stafford

23 de abr. de 2016

Your staff is always friendly and helpful and your center is always clean.

Beaann Montmarquette

17 de abr. de 2016

I was greeted quickly and with a smile by service advisor Julie. The service was quick and no hassle even though it was near closing on a Saturday. Steve the service Manager personally came and said hello and thanked me for my business. Great experience!!!

Paige Iannarino

12 de abr. de 2016

My experience was great! Thomas Johnson was very friendly, professional, helpful and made me feel comfortable with little pressure. I will definitely recommend Summerville Ford to my friends and family. I am loving my 2014 Toyota Prius. Exactly what I wanted and hoped for!

Rcon81755

11 de abr. de 2016

Purchased a used car and was told I would revive a second set of keys. After trying to contact salesman I got no response from anyone. Had minor repair needed and waited over 3 hour on two visits with appointments. Would not recommend dealing with summerville ford.

Kaitlyn Sullivan

8 de abr. de 2016

I bought my first car, a 2016 Ford Fusion. Sal Rigoroso was our salesman and made the experience a very pleasurable one. He was very kind and helpful. We did not have to spend hours there as we discussed what would be needed months before with him. Also the finance manager (Clare) helped in getting me financed. She was also a pleasure to work with. Very informative and explained everything. I will definately recommend Summerville Ford to my friends. Thanks so much!

Shannon Gadsden

5 de abr. de 2016

It was a magical experience and everyone was perfect.

Janice Landrum

4 de abr. de 2016

BOUGHT THE MUSTANG AS A TROPHY, SORT OF, RED AND BLACK TOP CONVERTIBLE, UNIV OF GA. DECOR. WE ARE ELDERLY AND KEEP IT AS A SHOW PIECE. VERY PLEASED.

Thomas Clemons

3 de abr. de 2016

Very enjoyable with outstanding service and great customer service

Christopher Cyr

30 de mar. de 2016

Sal is awesome and got me to buy a truck even though I wasn't planning on buying one that day.

Kaye Schroeder

29 de mar. de 2016

Great, speedy service! Customer service was fantastik as well!

Jodie Riley

28 de mar. de 2016

Ford escape ..Very friendly, very fast..staff was helpful.. Except the lady up front..she was up tight.

Charles Quinn

28 de mar. de 2016

Purchased a 2015 Edge. Love it! Great service from Hank Williams and Elvis. Thank you.

Carey Baxley

25 de mar. de 2016

I have dealt with a lot of Ford dealerships in my life; having always driven a Ford. Never have I experienced a more professional service manager than Steven Bilton or a more competent service department. Summerville Ford is way better than the other Ford dealers in the area. I send all my friends to them with the utmost confidence that there automotive needs will be met.

Steven Cogley

21 de mar. de 2016

Quick service. Courteous staff. Good job! I would recommend this dealership to everyone.

Andres Ortiz

21 de mar. de 2016

Attentive, prompt, professional service/customer support!

Brenda Young

21 de mar. de 2016

I purchased a 2016 Ford Focus. Usually I've been apprehensive about salesmen, but my salesman, Brian Morton, was exceptional. I was over the top impressed with him. I also wanna give compliments to all the staff I encountered because they were wonderful. Brian was highly recommended and I can honestly see why. I have already given Praise about my experience and recommended them to those I came across since my purchase.

Morgan Buckner

21 de mar. de 2016

I purchased my 09' Toyota Corolla from Summerville Ford and came back to get the oil changed. They rotated my tires complimentary. No complaints here.

Gerald Byrnes

21 de mar. de 2016

This was a Works Package. I waited less than an hour. Not bad for an oil change plus.

John Chavis

20 de mar. de 2016

Just an oil change and service. You know my only problem is that my gap insurance from my first purchase (focus) has not been refunded as promised . It's been a year and a half and I have been in four times to see the "judge" and still the parent company, ford, has not responded. How can we resolve this?

John Foster

23 de feb. de 2016

The service was fast and complete. The service was 10,000 mile check up for my Excape

Pamela Crawford

20 de feb. de 2016

My brother and sister in law liked my Escape so much they went to Summerville Ford-where I have bought 3 cars- and bought one for themselves!

Timothy O Campbell

11 de feb. de 2016

This is the 6th car I've purchased from Summerville ford since 2011. I can't begin to explain how great and wonderful each experience has been. Stanley the general manager, Elvis a manager, and Bryan in sales are always great. They are complete professionals at all times and make buying a car a great experience. I can't recommend them enough and I wouldn't consider going anywhere else. I've recommended them to friends and family all across the country because they are so great to deal with. I firmly believe they are honest and genuine people who want to see a happy customer at the end of the day. By far the best dealership in the low country and in my opinion the best dealership in the country.

Robert Fackovec

2 de feb. de 2016

2015 ford edge. salesman was very knowledgable of car & helpful. his support staff was also very helpful.

Willie Miller

1 de feb. de 2016

Service was done in a timely efficient manner. We would use your service again if needed. Thanks

Christy Seabrook

29 de ene. de 2016

I must say that my experience with Summerville Ford was GREAT! I called Summerville Ford inquiring on a Nissan Maxima and spoke to Sal Rigoroso. I went to test drive the Nissan Maxima when I got off of work and did like the way that it drive.. I was up front with Sal, because I was in a car accident and my car was totaled so I was still working with my insurance adjuster to be able to have a down payment. His statement to me was how about if I can get you in this car without a down payment? My response was let's do it. Well he did stand behind his word I was approved with no down payment and was a quick process. I worked with finance manager Manny he was excellent and friendly as well. My overall experience was GREAT. Summerville Ford treated me like family and I would refer anyone there for great customer service and prices.

Christy Seabrook

28 de ene. de 2016

I purchased a 2013 Nissan Maxima. I called first to inquire on the vehicle as well as price, the salesman that I spoke to was Sal Rigoroso. I decided to take a visit with no intentions of purchasing a vehicle just to weigh out my options after visiting 3 dealerships. As soon as I arrived at Summerville Ford, Sal met me to the front and we test drove the Nissan. I did like the way that it drove and was up front with Sal stating that I just got my car totaled about a week ago and I'm waiting on a response from my adjuster before I'm able to place a down payment on the Nissan. His response to me was what if I can get you into this car without placing any money down. I'm like okay let's try and see. It was about 30 minutes after completing my paperwork that he worked out a deal to where I didn't have to put any money down. I was lost for words due to happiness. I wasn't really looking for a high car payment because my car that was totaled was paid for but he made it manageable..but when I was just closing with the finance gentleman Manny, he adjusted my payments to even lower than what I was offered. I must say that this visit was AMAZING and I recommend anyone to Summerville Ford. They treat you like family and the wait is not long.

Obrian Spann

27 de ene. de 2016

Thomas helped me with my new Q50. He made sure I satisfied and happy with the decision I made. Very professional and I truly would recommend anyone to Summerville Ford and Thomas.

Leonard Machajewski

27 de ene. de 2016

PROMPT AND GOOD SERVICE DONE QUICKLY,I HAVE BEEN DOING BUSINESS FOR THE PASS 30 YEARS WITH SUMERVILLE FORDAND HAVE ALWAYS BEEN SATISFIED

Crystal Henson

25 de ene. de 2016

Andy was very professional and listened to my needs in a car. He was patient while testing driving the vehicles. I bought a 2014 Chevy Traverse and love it!! The used car sales man and the finance manger had great customer service.

Russ

25 de ene. de 2016

Very helpful, friendly, and pleasant. Was a very positive experience, I had 2 sales people and both were great, both named Thomas. I got great financing too.

Scott Kurowski

23 de ene. de 2016

I recently purchased an amazing Shelby GT350 from Summerville Ford. I am an out of state buyer from Ohio, and everyone did an awesome job making it a quick and easy process. My salesman, Sal, was very responsive keeping me updated on the timing for my car's delivery so I could arrange travel. He also sent me some photos to drool over until I could get there to pick it up. The paper work process was the fastest that I have every had which was fantastic! Sal also overnighted my drivers license that I forgot in my excitement. Overall great expirience. I wish they were one of my local dealers!Scott

Jerry Mast

21 de ene. de 2016

I came in for an oil change for my 2015 Escape. It took well over an hour but that was stated up front. Good service. Great customer service.

Anthony Washington

21 de ene. de 2016

Service was fast and friendly. I arrived at the end of the day and was pleasantly surprised about how quickly my vehicle was ready.

Michelle Sparks

18 de ene. de 2016

My experience was wonderful. When I first got there I didn't know if I would be able to get a car, but my salesman Mr. Hank Williams was very professional and helped me just like he said he would. My 2016 Ford Fusion is wonderful, I love it. Thanks Ford for my new car. What a great way to start the new year. Thanks once again!!

Phil

17 de ene. de 2016

The service personel are extremely attentive to the needs of their customers.

Michelle Fields-Davis

17 de ene. de 2016

Mr. Chad at the service Dept. was very attentive and understood to my auto needs. The atmosphere was welcoming/inviting. Keep up the good work!! To God be the Glory...YAAAAAY!!!!!

Barry Abrams

15 de ene. de 2016

All staff was very helpful and took their time to get us the car we wanted. Overall it was a great experience and we would recommend the Summerville Ford dealership to our friends and family.

Denise Cerroni

14 de ene. de 2016

I purchased the 2016 Ford Escape Titianum EcoBoost. The service by Brian was awesome. Very honest and true to his word. It was a very smooth transition from my old car to driving off with my new car

Michael Riordan

14 de ene. de 2016

My 30,000 mile service was completed in less than 0ne hour.

Robert Bailey

13 de ene. de 2016

Wonderful service. We will return for future service.

Kanyetta Jefferson

13 de ene. de 2016

2015 Ford EDGE. The service was excellent as usual. This was the 3rd vehicle that I purchased from you guys within the last 7 years. Thomas Johnson was very helpful and knowledgeable. I look forward to doing business with you guys in the near future.

James Davis

12 de ene. de 2016

Summerville Ford was friendly and quick to do replacement repairs to my Truck and my wife's truck. We were comfortable and kept informed of the progress until done. We are both very happy with our service experience at Summerville Ford.

Mrs. Taylor

12 de ene. de 2016

I have been doing business with Summerville Ford for a while and the job always gets done right. Great sevice dept. and very reliable team. I wouldn't trust anyone else with the repair work for my 16 year old Grand Marquis. Keep up the good and honest work and thanks for keeping my bad boy on the road!

Cyndee Busco

12 de ene. de 2016

Quick and efficient scheduling and appointment to clean air vents. No issues, no waiting around for a long time, and so far seems to have been a good job as far as I can tell.

Richard Hudnut

10 de ene. de 2016

Very professional! Service was accomplished expertly and in a timely fashion, at a resonable cost!

Mr. Phillips

9 de ene. de 2016

The service was good. The customer service was excellent. The ladies were very kind and helpful. I will definitely come again.

Joyce Young

6 de ene. de 2016

KIA OPTIMA,ONE WORD,"PROFESSIONAL"EVERYONE WAS NICE,KIND,AND FRIENDLY.MY REPRESENTATIVES MADE ME FELT VERY SPECIAL.THEY MADE SURE I WAS COMPLETELY SATISFIED WITH MY DECISION.THEY WERE VERY PATIENT AND ATTENTIVE.VERY KNOWLEDGEABLE AND DETAIL ABOUT THE VEHICLE.YES I WOULD DEFINITELY DO BUSINESS WITH THEM AGAIN!

Rev. Dr. Robert Shackelford

6 de ene. de 2016

Sal Rigoroso and company were simply amazing! Sal put customer service ahead of his own personal needs. He made sure we were happy before we left and went the extra mile in more than one way. A true professional with a big heart! I have dealt with car salesmen for 40 plus years. Sal Rigoroso is on the TOP of my list... I recommend buying from Sal any day of the week... Blessings to Summerville Ford and company,Rev.Dr.Don Shackelford

Xavier Williams

6 de ene. de 2016

I spent countless hours in ford the staff was amazing and very helpful willing to go out of there way to help me and make me feel comfortable with my focus and even my payment

Octavia Davis

5 de ene. de 2016

The amount of time you have to wait is ridiculous. the 1st day I went with my son, I was there over 6.5 hours and the 2nd day I went with my husband, I was there over 5 hours. I know there is paperwork involved and approval has to be received but the wait time would be the one thing that would have me not refer anyone. I did receive great service but spending about the same amount of time for a working day is definitely frustrating and makes you want to leave and forget getting a car.

Carrie Dukes

5 de ene. de 2016

I was buying a new 2016 Ford Fusion. My salesman and the financial manager were both very helpful. Overall it was a positive experience.

Toni Loyal Customer

5 de ene. de 2016

I traded my 10 year old Escape for a 2015 Escape and have never been happier with my deal. Thomas Johnson did a super job in assisting me with making all the important decisions with my car purchase. Thomas was truly a professional salesman. It was a pleasure to work with him last week. I would recommend asking for Thomas Johnson. I started on the internet with him looking for cars and his prompt courteous response carried me through all the way to the final offer and deal made.

Michael England

3 de ene. de 2016

I bought an Escape. The dealership and salesman were awesome and very helpful.

JoAnn Abell

1 de ene. de 2016

bought a 2015 Expedition 4WD King Ranch. I love the vehicle and your Dealership and employees. I do want to recommend something that would make customers like myself very happy. I was a Fleet Manager for the Federal Government for over 30 years and have since retired. In our maintenance facility we had a couple of Quick Service Preventive Maintenance (PM) Oil Change/Lube bays. A preventive maintenance should not take 1 - 1 1/2 hrs to complete. I had an appt.,, arrived on time, but it still took over 1 hr.I think if you had bays just for PMs, it would improve your service and customer satisfaction would be enhanced. Thank you for asking.

Orlando Polite

30 de dic. de 2015

Great service... I will be back for my next vehicle

James Schwab

28 de dic. de 2015

Nice job, fast work, no problems. The only thing I don'the like about products is they all make a lot of frontend wheel noise after you get 30K miles on them. Is that covered under my 60K warranty?

Heather Hann

24 de dic. de 2015

From buying the car from Elvis who still sends us a Christmas Card handwritten every year & having my Ford Escape serviced with them this weekend, they always get it done right & fast. We could take our car closer to have regular maintenance or service, bc we live downtown and the dealership is in North Charleston, but it is worth the drive. If we ever have to buy another car, it will be a Ford from this dealership due to our salesman, Elvis, to the service department getting us in and out quickly! Thanks again!

Author

24 de dic. de 2015

I received a pleasant good morning from Amy Buck and told her my reason for visiting. She took me I my information and showed me to the waiting area while I waited for my truck to be serviced. She was very knowledgeable and had a pleasant personality.

John Bordewich

22 de dic. de 2015

Very good experience buying a new Ford F-150 truck.

Nancy Nicodemus

22 de dic. de 2015

I believe my 2013 Escape was serviced quickly and expertly. There just seems to be a bit of a disconnect in the service department as far as finding someone who knows what is going on with your particular car. If they can't find your service rep at the moment, no one else knows anything and doesn't seem real interested in finding out. Like it's a turf war.

William Martin

22 de dic. de 2015

My battery was defective. The representative was very professional and friendly while assisting me with the problem. They tested the system and replaced my battery, which was still under the battery warranty. The procedure was quick and painless.

Margaret Skow

21 de dic. de 2015

Service was completed quickly and I was provided a ride to a local store while the service was done.

Carey Baxley

20 de dic. de 2015

Buying my 2015 F150 was a wonderful experience and the service received by the first class service department has been unequaled. I have been dealing with Ford dealers for years and this is the best I've ever seen.

Richard Delmonte

19 de dic. de 2015

The staff was knowledgeable and courteous and knew what they were doing. No complaints.No criticism.

Ed Engel

19 de dic. de 2015

Car was serviced and the recall taken care of with it being ready on time!

Donna Gessner

18 de dic. de 2015

I will recommed Sal to all my friends. Wonderful customer service

John Foster

17 de dic. de 2015

I have a 2012 focus. Amy Buck was our service adviser. She did an excellent job and was fast since I choice to wait. The service is good.John Foster

Charles Scholwinski

16 de dic. de 2015

The service department was professional, friendly and efficient. Thank you!

Linda Haley

16 de dic. de 2015

I bought a 2016 ford escape and I love it and the staff are great people and I will tell all my family and friends about Summerville ford

Richard Ragland

16 de dic. de 2015

My truck was in the service dept. for over 15 days. This was too long and a little more communication from the staff would have been helpful. My thanks to Amy for listening to what I felt was wrong with my truck and following up on it.

James Horan

15 de dic. de 2015

staff was professional and service was excellent. Wait time was satisfactory.

Daniel Moore

15 de dic. de 2015

Awesome Thomas B Johnson was very professional and a great help.

Jeremy Adams

15 de dic. de 2015

I purchased a 2015 F-150 Lariat and could not be happier with the truck. I worked with Thomas Johnson and he was very responsive and answered all of my questions to my satisfaction. A mistake was made when the dealership sold the vehicle I had agreed to buy before the deal could be completed, however, the dealership found the truck that I wanted with slightly better options and honored the original deal. I love my new truck and am very pleased with the product Ford is offering.

Michael Brown

14 de dic. de 2015

It just took an extremely long time to get the vehicle serviced. Good, but long wait.

Marc J

14 de dic. de 2015

Received a very good price on a used 2011 Ford Fusion. The car was in terrific condition. Sales Rep Mike Oswald was very pleasant to work with and was the sales manager.

Sarah Vereen

13 de dic. de 2015

Always helpful :) love Summerville ford! Especially Andy!!

Terri Pye

11 de dic. de 2015

Staff was great. We have a 2011 Edge we purchased from you in July. We love it! I just think dealerships are more expensive with repairs than other places.

Charles Quinn

10 de dic. de 2015

Service was timely and staff was courteous. Thank you.

Harry

8 de dic. de 2015

As soon as I expressed interest in a Ford F-150 pickup by Truecar.com I received a email as well as a personal phone call. There were other dealers in the area with access to my inquiries but no one followed up. The salesman at Summerville Ford were knowledgeable and courteous but not pushy. They continue to make my experience very satisfactory and I have already recommended them to several of my friends.

William Walden

8 de dic. de 2015

I got a new f-150, 6 months later the turbo line broke.Had to leave my truck at the dealership for a month.When I got my truck back it was not running right. Lost of power lights kept coming on in the dash. Took truck back to dealership turbo line wasn't hooked up. Truck running excellent now like it should they solve the problem.

Harry C

3 de dic. de 2015

Good place to do business. Sal Rigoroso and Manny Castro made the process pretty painless. I would definitely recommend this place. Any problems were addressed with minimal friction.

Harry C

3 de dic. de 2015

Good place to do business. Sal Rigoroso and Manny Castro made the process pretty painless. I would definitely recommend this place.

Dempsey Logue

3 de dic. de 2015

4th vehicle I have purchased from Summerville ford... Don't I get a set of steak knives or something?Have a great Holiday Season!Dempsey Logue

Louis Kass

2 de dic. de 2015

Salesman was professional and accommodating. Worked out the best deal possible without the back and forth nonsense

Marilyn Brinke

2 de dic. de 2015

Took my 2013 Ford Escape in for an oil change, recall issue and a problem with my moon roof- stuck and leaking and stained interior near roof/drivers door. Waiting on a part to come in to fix the problem.Will rate quality of repairs upon completion.

Elizabeth

1 de dic. de 2015

Very polite service folks. Timing was way longer than promised but the courtesy of the staff was on point.

Robert Kaminsky

1 de dic. de 2015

Everyone in the service department were very professional. Also every time I have brought my truck in for service all my concerns have been addressed and truck has always been clean when I received it back from the mechanics.SincerelyBob Kaminsky

Kim Clay

1 de dic. de 2015

I had the Works package done and new wipers put on. Staff was nice and no problems encountered.

weesamck

30 de nov. de 2015

While shopping for a replacement vehicle I decided to go to summerville ford first and I am glad I did .mike oswald was my salesman he listened to what I was looking for and that is just what I drove home in. He didnt try to push me into a vehicle .very pleased with service I was given

Lisa M.

30 de nov. de 2015

I was shopping for a truck last week and the salesman mike oswald approached me . This young man listened to what I was looking for and showed me what was available .unlike other salespeople who just try to push a vehicle on a person. Mike is a very respectful and polite person .I did enjoy the conversation and the time I was there .I will be sending anyone who says they car shopping to him. I left summerville ford a very happy customer

David Hittinger

30 de nov. de 2015

I was in and out in no time, that was great since it was the Friday before Thanksgiving.

randy n.chas saints fan (who dat)

30 de nov. de 2015

very fast and pleasant experience, I would recommend to everyone I know, Summerville ford.

Edgar Weiss

30 de nov. de 2015

Purchase through the USAA program went well. Your charges for the oil change and safety inspection are higher than other Ford dealers. Service and speed of service was excellent.

Gary Nicholson

28 de nov. de 2015

I had my headlights replaced under warranty for a 2013 F150, speedy for warranty work and great job.

Norma Hawkins

28 de nov. de 2015

the service rep. AMY WAS VERY NICE AND HELPFUL. . I WAS IN APPROX . FIVE TIMES BEFORE THE PROBLEM WAS FOUND.

Martha Davis

27 de nov. de 2015

Service writer was friendly and the oil change was done in a timely manner.

Tona Cook

27 de nov. de 2015

Great service personnel, always very helpful. Good location but parking is very difficult.

Gerald Byrnes

27 de nov. de 2015

This was the first oil change for a new car purchased at Summerville Ford earlier. To top things off, the Works was free.The oil change/work went quickly. The staff was professional and attentive.This is why we go to Summerville Ford.Gerald L. Byrnes

William Howell

26 de nov. de 2015

OUR FIRST OIL SERVICE FOR 2016 FORD EXPLORER LTD; OUR SERVICE ADVISOR Joe Nielsen was helpful, professional,friendly which made for a very enjoyable service experience! He explained the scope of the service, helped me withvehicle features. The vehicle was returned in less than two hours, clean and ready to go! A very good service experience.This may be a repeat of my earlier excellent experience rating

Paula Pulice

26 de nov. de 2015

2012 Nissan Altima. Everyone was great! I will definitely recommend to my friends.

Herbert Stafford

26 de nov. de 2015

The service at summerville ford has always been excellent and I will continue to have my service completed there. Joe Nielsen has been my service advisor for most stops and does an excellent job.

Maxima2012

23 de nov. de 2015

Excellent customer serviceI went to this dealership needing a reliable car.. Not having the best credit score with the few problems on my credit report. I talked to the sales person Thomas Boyles and he assured me that he will get me approved ! he was so confident and he made me feel very comfortable the entire time I was only there for 2 1/2 hours .. Along with igetting the Car Payment that I asked for. I've bought several cars throughout the years and never have I ever had such great customer service I thank you Thomas and the entire team at Summerville Ford thank you

Konrad Smith

23 de nov. de 2015

I was very pleased with the staff, they were all friendly and helpful. The service was very quick and efficient,

Christopher Ponton

21 de nov. de 2015

I was experiencing a warbling sound from one of my tires and the low pressure light was on. They took it in and found out it was two separate problems, a nail in one tire and a bad wheel bearing. They ordered the wheel bearing and had it done before the week was out.

Frederic Kirst

21 de nov. de 2015

I found the experience of purchasing a used car at Summerville Ford to be pleasantly non-stressful. We've had some nightmare experiences in the past, but this what great. Our salesperson, Thomas Johnson was knowledgeable, friendly, and honest. I hope I have no need to buy another car anytime soon, but when I do I will certainly think of Summerville Ford.

Sean Keaveney

21 de nov. de 2015

Service was done and we are satisfied.But it seems to cost more than expected or quoted.

Don Hooper

19 de nov. de 2015

Great job. Wonderful attitudes and wonderful service.

Bill Greene

19 de nov. de 2015

Car was accepted with grace. Work was done efficiently and timely. Shuttle service to bring wife to work and pick her up after work was done was greatly thankful for. Will be bringing car back to Summer ville Ford for future servicing.Bill Greene

Vincent Marinucci

17 de nov. de 2015

Ray is a fantastic salesman! He sold us on the 2016 Explorer and we couldn't be happier!

Douglas Lind

17 de nov. de 2015

It took almost 30 minutes for a salesman to meet us. Not really bad because I was able to look around. The salesman was great. I enjoyed working with him (ThomasB). The car could have been detailed much better. It had cobwebs in the door jam still and dust inside. THoma did try to get that taken car of but there wasn't someone available and I had to go as we were there for a few hours. He did offer to have it cleaned up when I come back to get my check once the bank deposits the payment for the ford fusion.

Samuel Lewis

17 de nov. de 2015

I had my 2011 Ford Fusion serviced Saturday. They were prompt, and did a wonderful job.I would highly recommend Summerville Ford for your sales or service needs.

Eric Hansen

17 de nov. de 2015

Brought car in for recall check. Car was checked and ready promptly.

Steven Cadmus

17 de nov. de 2015

I brought my 2011 escape for my 65000 mile check up. It was done in a timely manner and the staff was very pleasant.All in all a very pleasant experiance

William Martin

16 de nov. de 2015

My problem was warranty related. I worked with Chad in the service department to complete the repair. He was very professional and knowledgeable about the process. My repair was completed and turn over to me with a smile.

John Caracciolo

16 de nov. de 2015

service was great. staff was very helpful. did not have to wait long for service to be completed. dealership was very clean and comfortable.

Theodore Murray

15 de nov. de 2015

Ford Escape. Service was excellent. Repair was accomplished at promised time.

Gerald Wallace

15 de nov. de 2015

Always get good service and treated with curtsey each time.

Bob Armitage

13 de nov. de 2015

Staff very helpful. went out of their way to get me finished up quickly.

Eldean Hunt

13 de nov. de 2015

I was told my service would take approximately one hour, the service was completed in the time stated

William Berry

10 de nov. de 2015

being a technician for over 35 years, I've always been a loyal Ford customer, and have bought several new vehicles, guys at Summerville Ford are GREAT, I actually am friends with one of the tech's there.\Thanks

Ada Mills

9 de nov. de 2015

My salesperson, Thomas B. Johnson gave excellent customer service, and granting my request of getting a cheaper monthly payment on my new Ford Escape.The Managers worked diligently providing excellent service!Thanks for being an "Excellent Professional Team" aiming and pleasing the customer! Me!Thanks Much!

Andre Meunier

9 de nov. de 2015

Purchased 2015 Mustang. Staff has been very helpful and courteous each time vehicle was serviced.

Tara Robinson

9 de nov. de 2015

I took my vehicle for a oil change and system check. I was greeted by a very friendly staff member. He directed me to the waiting area and before I knew it my car was ready! Everyone there is very professional and friendly. And a special thank you to Brian Hayes for always looking out for us.

Charles Godfrey

9 de nov. de 2015

Manny in finance is the best. All staff did not use high pressure sales tactics. Was a great shopping experience.

Will Mathis

4 de nov. de 2015

I just want to say Thank You for your Friendly and Professional Customer Service. From beginning to end, starting with Mr.Thomas Boyles my salesman and Stanley the sales manager made it possible for me to get my wife the car she wanted, a pre-owned Audi Q7. Even the finance guy was a great, lot's of times they are the ones who make the whole "car buying thing" unpleasant. We absolutely love this vehicle. I would recommend Summerville Ford to anyone who is looking to buy a car New or Used!!! Thanks Guys!

Tiffany Smalls

4 de nov. de 2015

After visiting a total of 4 car dealerships and spending countless hours online I finally found what I was looking for at the Ford Dealership.I was greeted by a friendly and non pushy salesman who was a pleasure to work with throughout the entire process. From experience I was expecting him to be like all the other salesman who just wanted a sale but I was wrong. Thomas Boyles was more than patient because trust me I had tons of questions and I gave him several options on cars that caught my interest. His question to me was which car do you like most? He was very knowledgeable about the car I purchased and made this purchase easier than I expected.I also had the pleasure of meeting Mrs. Clarion and her words of wisdom will be something I care with me far beyond this car purchase. Thank you all for making this purchase one to remember. Job well done :)

Guillermo Mujica

3 de nov. de 2015

The Sales department did a great job in overall. Would recommend.

Wallace Family

3 de nov. de 2015

I left work late around 4:30 p.m. on Thursday night and got to my car with a dead battery. Luckily a coworker was able to jump my car for me and my husband called Summerville Ford and said I was on my way. They said if I made it by 5:20 they could change the battery for me on the spot. I was 5 minutes late but they still managed to give me a new battery and out the door a little after 6. I'm so grateful because I can't have an unreliable car driving on 526 in the dark. Thanks so much!!

Dusty Mihalovich

3 de nov. de 2015

Awesome experience. We went in not looking to buy the same day but with the experience and staff that helped us, it was a no brainier. Thanks to Sal the sales manager and Kareem in sales. We was able to get the best deal they could offer and they worked their best to get it for us.

Mihalovich97

2 de nov. de 2015

Car buying is stressful but with the team at Summerville ford, they made it super easy. Big thanks to Sal the sales manager and Kareem in sales! They made it such an easy process and was very helpful

Eugene Hodgkins

2 de nov. de 2015

The service people were very friendly and courteous. The service was quite fast and satisfactory.

Margaret Steen

2 de nov. de 2015

Your Service Dept. was awesome. They got my car in fast, diagnosed my problem quickly and had me back on the road in no time. The politeness and attentiveness of your staff is unsurpassed. Great service.

Kris Hackleman

1 de nov. de 2015

Lou did a great job selling me my 2015 Ford F-150 Lariat.

Charles Sutherlin

1 de nov. de 2015

You guys changed the oil in my Edge and did just fine. Everyone was helpful and courteous.Thanks

Wesley Cutler

30 de oct. de 2015

But repairs was good,It was o.k.A lot of new people.New ownership and etc. in time it will be better.Next visit will tell.

Raymond Wright

27 de oct. de 2015

Leased 2015 Edge. With which I am happy!!Thomas Johson was a very pleasant man to talk wirh. He was very helpful and understanding!I even was able to obtain a vehicle that I wanted but didn't think I could getThank you, Elvis!!!

Tona Cook

27 de oct. de 2015

I came in to your service department on a Monday and was told by a service representative that they were short several mechanics and they could not work on my car. I told him I would bring it back on Thursday and if I could make an appointment. He indicated that would be okay and to bring it in at 8:30 am. On Thursday I brought the car in at 8:30 and it still had not been looked at by 11:15 am. I then asked the service rep. since I had an appointment why had it still not been looked at after almost 3 hrs. He told me they did not make appointments and it was a first come first serve basis. Better communication would certainly be helpful. I did not get a ride home until after 12:00 pm. At 1:30 I was called; found out the problem and I authorized them to repair the car and replace all four tires. Your driver was unable to locate my house to pick me up so I had to wait until the next day to get my car. I was satisfied with the repairs but not how long it took to have the car looked at. Either your service department accepts appointments or not. This needs to be decided and all service reps informed. I had a water pump, serpentine belt, and four tires replaced, a wheel alignment, and the cooling system flushed. Summerville Ford is the only place my car has ever been repaired at.

Samantha Santiago

27 de oct. de 2015

Sal Rigaroso was fantastic. I bought a 2015 Ford Edge and traded in my 2009 Ford Edge. Ms Clareon was delightful as well. I would absolutely recommend Summerville Ford to friends.

Michael Frye

27 de oct. de 2015

Every person I interacted with was helpful and professional. Overall it was an excellent experience.

Douglas Raisley

27 de oct. de 2015

Came in for an oil change, was out in less than hour. No charge for the service this time. Always friendly staff. Thank you.

Gregg Griffiths

26 de oct. de 2015

Best sales experience I have ever had buying a new car. Salesman and GM were outstanding. Best Dealership around.

Jean Doscher

25 de oct. de 2015

Staff is always courteous send helpful. As a widow, I really appreciate their help with my questions and concerns.

David Hittinger

23 de oct. de 2015

The problem with the AC/Heat was fixed no questions asked!!!

J.M.

23 de oct. de 2015

The staff was friendly and helpful. After about a week from having my vehicle serviced, my tire low pressure light came on. I checked the tires to see if I had a puncture or leak. The good thing was that I didn't have a leak or puncture, but the tire pressure on the tires were very low. How can that be when my vehicle has been serviced a week prior? Isn't checking tire pressure a part of the servicing requirement?

Christian Basel

22 de oct. de 2015

I leased a new F-150. The staff was very polite and helpful. This is the first time I have leased a vehicle instead of buying and I appreciate the patience and help from the salespersons. Thank you for a nice experience.

Steven Cogley

16 de oct. de 2015

I was very pleased with everything. From the moment I got there until I left. Friendly staff! Thank you!fast and quick from start to finish. The only thing I would recommend would be not to into to big of a rush to make the sale. I would have bought a more expensive and better truck if I had seen more! Maybe next time!

Charles Lotgering

16 de oct. de 2015

I purchased 2015 C-Max, replacing a 2013 C-Max that was totaled in an accident with a Ram 3500 truck. I have had the new car a week today and it has 2,000 miles on it already. Had no problems purchasing the new car. I'm

Fred Stiles

16 de oct. de 2015

Took 2013 Fusion in for 3 safety recall notices. Left car and went home Came back later that day two recalls completed need to return later for third recall fix dealer is Summerville Ford Summerville SC

Matthew Methot

16 de oct. de 2015

I have one question for you. I keep getting bank statements from BBatT saying that I still owe them money for the Ford Edge that is paid off by Summerville Ford.

Justin Tuttle

15 de oct. de 2015

Mike was my man on this fateful day. He was kind and professional. None of the boys in that day gave me any kind of trouble, just pure business and they worked with me with ease. The whole experience was a breeze in the best way. Elvis and "The Judge" were just as helpful. I really appreciate their service. These guys really look out for you! Thanks everyone!

Joe Nielsen

15 de oct. de 2015

Service advisor was very knowledgeable and had me in and out in no time

Dominique Bivins

14 de oct. de 2015

I've only brought my car to Summerville Ford twice, but within those the experience has been exceptionally well.

Donna Casale

14 de oct. de 2015

staff was extremely helpful and service provided was great

Steve Hicks

14 de oct. de 2015

Staff were very knowledgeable and friendly. Repairs were completed in a timely manner.

Roz Mathis

14 de oct. de 2015

I came in at the near end of the day to have my car road checked for a trip I was taking the next morning. They were able to accommodate my request, replace a 3rd break light and I was out of there within a hour. Great job as always. Thanks

Phil

14 de oct. de 2015

No appointment needed and the service center accommodated my needs on the go. I will certainly do business with Summerville Ford again.

Donald Evans

13 de oct. de 2015

I purchased a 2012 Ford F-150 Stx and the staff was very helpful in making me feel very comfortable with the whole process of my purchase.

Hailey Simmons

13 de oct. de 2015

Great service all around. Made the buying experience enjoyable.

Martina Jacobs

12 de oct. de 2015

my vehicle service took less time than I thought. thanks

Dakota Pate

12 de oct. de 2015

Summerville Ford is a great place. I bought my wife a brand new car for Mother's Day it was 2014 Ford Focus. We have two little girls so we needed something bigger. We went back to Summerville ford since they took such good care of us. We talked to sal once again because he took such good care of us. Summerville ford is a great place if you want to buy a new or used car.

Dakotapate

11 de oct. de 2015

I bought my wife a brand new car for Mother's Day. We have two little girls so she needed something bigger and I had bought her a Ford Focus. We had such a great experience with them the first time so we went back and talked to sal once again. He and Summerville ford are wonderful they make sure you are taken care of 100%. I will not go any were else ever again to buy a car. Make sure you talk to sal at Summerville ford if you need a new or used vehicle. Dakota Pate

Talley

10 de oct. de 2015

Thomas Johnson and the finance managers were great!!

Mike Woods

10 de oct. de 2015

Joe Nielson in Service, and "T" were great! They understood the issue I have been having and the extreme time constraints I was under and took me right in the day after you opened back up from being closed due to the weather! I was very happy with the outcome and the speed of which both Joe and "T" worked together to make a bad situation better for me in an expedited manner! I will always request that "T" be the technician that works on any of my vehicles in the future! Hats off to both of these guys! Thanks! PS. The only negative thing I have to say about this particular visit was that the day before when my truck started skipping very badly, I limped the truck to your facility and you were closed due to the weather, so I had to limp it back to the office and then limp it back to your facility again the next day!

Frank Portillo

9 de oct. de 2015

I went in to purchase oil for my 13 F150, the total cost of the oil was $43. On my way out I chatted with Amy (Service advisor) and she mentioned for only only a few more dollars they could change my oil for me saving me the hassle. She was very helpful in setting me up and asked me to come by the next day to get it done. In addition, I just drove cross country from Seattle to SC and I mentioned to Amy white opaque smoke coming from the dash halfway into the 3000 mile road trip. She immediately recognized the problem and gave me very useful tips on fixing the issue. She was very professional, knowledgeable, kind and a great conversation as well. This is my first Ford dealership I visited since moving to Charleston, I definitely will be returning !

Rachel

8 de oct. de 2015

Just bought a 2013 Ford Fusion. I found it online and unlike other dealerships I went to, they had the exact car for me to test drive that I saw on their website. The paperwork went fast but they only had one finance officer working so I waited about 3 hours for that part even though I came in pre-approved. I worked with Kareem and he was great! He even hung around well past his shift to give me the keys. I would definitely recommend Summerville Ford, and make sure to ask for Kareem!

Irene

8 de oct. de 2015

The salesman Lou was very helpful and friendly. Thank you!

Cynthia Woodward

6 de oct. de 2015

I purchased a 2015 Ford Edge. In the first week, I noticed a gap on the driver's side of the defrost panel. I brought the vehicle in to the service department and was told the repair would be covered by the warrenty. 3 pictures were taken for submission to get approval of the warrenty work. I was informed " I will let you know when we hear back." I waited a week and went back to check on the progress--since the original person that took the pictures happened to be at lunch, I asked another rep to check on the status the repair request. She checked the computer and found "no work order submitted". She said she couldn't do anything since she did not have the pictures. She stated she or the other rep would call me with an update that after noon. No call-- I went BACK the following week-Sue was there. She checked on the work order--still nothing submitted! Sue took the pictures-at least 5 or 6 and created a request as well as submitting the pictures. I heard from Sue the next day, saying that the warrenty work was approved and the part would be ordered. She would let me know when that part comes in. Several days later, Sue called and we set up the repair appointment which was last Thuhrsday. Within ONE WEEK, Sue handled and close the warrenty work. I wish all of your staff was this effecient! She is very caring and follows up as promised. I will always, going forward, ask for Ms. Sue! I also would like to THANK Thomas and Elvis for approving a one day rental car for me while my new car was being serviced. I got the rental around 10:30 and returned it to Summerville Ford around 4:30. I put a little over 100 miles on it and replaced the gas I used (gas gauge stated at 3/4 tank and I replaced the gas back to a little over 3/4 of a tank). I say all this because of the call I received from Enterprise the next morning. Enterprise Rental called stating they had recieved and inspected the rental. It looked A-OK except they needed to add gas to the tank as it was at 1/4 of a tank. They would be charging my credit card for the fill up back to 3/4 that would be arond $20. I immediately said " oh heck no--I replaced the gas I used and put around 100 miles. I was getting 28.9 miles per gallon of gas on the car before I returned the rental to Summerville Ford." He said that he thought somethiong was odd-cause the rental had over 600 miles on it. He said he would call Summerville Ford to see what happened and would credit my card back the charge or the gas they refilled the rental with. To that end, I do not know who or how all those miles were put on the rental after I dropped it of. I do not know the procedure of keeping the rental keys in a safe place, but I would suggest they be locked in a safe place to prevent someone taking a rental in someone elses name for a 5oo mile joy ride.

Blue

5 de oct. de 2015

Couldn't have a had a better experience buying a car. My car salesman, Hank Williams was not pushy at all, laid back and very friendly. It was as if I've know him for years. The whole process was quick and easy. I found the perfect car for my wife, we are both very happy. I would defiantly recommend going to Summerville Ford for any used or new car purchases to family and friends. Thanks again guys for making my car buying experience so easy and painless. Blue Spivey

Gennaro Corvino

5 de oct. de 2015

You do a good job but it sure takes a long time just to get an oil change.

Thomas Ohalloran

5 de oct. de 2015

Excellent quick service on my 2013 Taurus 1

Blue Spivey

5 de oct. de 2015

Couldn't have a had a better experience buying a car. My car salesman, Hank Williams was not pushy at all, laid back and very friendly. It was as if I've know him for years. The whole process was quick and easy. I found the perfect car for my wife, we are both very happy. I would defiantly recommend going to Summerville Ford for any used or new car purchases to family and friends. Thanks again guys for making my car buying experience so easy and painless. Blue Spivey

Sean J.

5 de oct. de 2015

Thomas took great care of me and I thoroughly enjoyed working with the finance staff.

drummernamedpat

4 de oct. de 2015

I told my sales person what I was looking for and what my boundaries were on financing. Lynn took the time to walk the lot with me and was great to work with. I am very happy with my purchase. They have a few things to finish up on with the car, but they put it in writing and have followed up with me to get it all scheduled.

drummernamedpat

4 de oct. de 2015

I told my sales person what I was looking for and what my boundaries were on financing. Lynn took the time to walk the lot with me and was great to work with. I am very happy with my purchase. They have a few things to finish up on with the car, but they put it in writing and have followed up with me to get it all scheduled.

Stuart Friddle

1 de oct. de 2015

Thomas did a excellent job closing on a truck I did not plan on purchasing

Norman Lewis

30 de sep. de 2015

Another great visit! Staff was very courteous and informative.

Roger Ray

30 de sep. de 2015

2014 ford escape,the service was good and oil change was fast and prompt.

J. Darlene Hanna

29 de sep. de 2015

Told salesman what I was looking for. 1st car was it, he listened to what I said, and didn't try to get me to purchase more than I needed or wanted. Prices were fair and reasonable. Took very little time, all employees were nice and efficient.Glad to have my nice new Escape.

James Poe

28 de sep. de 2015

Quick and efficient.. Made appointment a week early but forgot to write it down. I remembered the appointment time (0730) about 9AM. Called and apologized for missing the appointment and they worked me in to their schedule and finished the job in less time than was originally promised.

Elizabeth Johnson

27 de sep. de 2015

Since my purchase of my Focus, I've had good regular service. Your staff has always been helpful.

Larry Barnes

24 de sep. de 2015

Easy time to deal with saleman and sales manager to purchaser the car

Clay Simmons

20 de sep. de 2015

The staff was very helpful and knowledgeable. And answered all my questions I had about service cost and quality,

Derrick Jones

18 de sep. de 2015

The staff was very patient and understanding of my needs and situation. The were committed to making sure that I was satisfied and that my car buying goal was meet. Very Professional.

Claud Wessinger

18 de sep. de 2015

My wife and I felt very comfortable with our recent truck purchase from Summerville Ford. Sal Rigoroso and the kind lady in their finance department made our experience totally awesome. I would highly recommend Summerville Ford and the same team members we dealt with to any or our friends and family members. My wife and I are people of Faith, and Sal and the beautiful lady in their finance team made our day. I wish every car buying experience was like this and when we look to purchase in the future I will searching for the same customer service. We felt that our deal was extremely fare and I walked away not only with a truck deal or purchase but created a friendship. Claud and Betty Wessinger

Claud and Betty

17 de sep. de 2015

My wife and I felt very comfortable with our recent truck purchase from Summerville Ford. Sal Rigoroso and the kind lady in their finance department made our experience totally awesome. I would highly recommend Summerville Ford and the same team members we dealt with to any or our friends and family members. My wife and I are people of Faith, and Sal and the beautiful lady in their finance team made our day. I wish every car buying experience was like this and when we look to purchase in the future I will searching for the same customer service. We felt that our deal was extremely fare and I walked away not only with a truck deal or purchase but created a friendship.Claud and Betty Wessinger

eb1981

17 de sep. de 2015

The internet sales manager was great. He was very helpful with the paperwork process. I used the USAA car buying service. Summerville Ford had just started working with USAA but you couldn't tell by the way they handled everything.

Truck Girl

17 de sep. de 2015

I recently purchased a truck at this dealership. I highly recommend Hank Williams- salesman. He was great! I believe his GM was asking a little much for a preowned truck, but that is out of Hank's control. I would use them again and the staff, especially in service, was very friendly!

Elmer Avenel

15 de sep. de 2015

Purchased a 2011 Edge. Very nice, good condition, and low miles. All went well from the moment I drove in until we left. Our salesman was very courteous and attentive, Thomas Johnson was very helpful.

Carole Venittelli

13 de sep. de 2015

I brought my 2015 Ford Escape in for a recall notice. Service was very good and the time it took was very reasonable.

Francis Grubb

12 de sep. de 2015

Service fine and had 2 recalls done at once. Took a bit longer than expected.

JB Sherlock

11 de sep. de 2015

Sal listened to what I wanted in a vehicle and told me what was available on the lot for me to look at based on what I had said. I showed up and everything was ready for me to test drive. No pressure from anyone they let the product do the talking. I decided on the 2016 Ford Fusion Hybrid Titanium, and the professional Team at Summerville FORD took care of everything. Everyone there from the kind lady at the front desk that gave me a Summerville FORD keychain, Sal my original point of contact and salesman, to the Manager that looked at my trade in made the normally overwhelming task of buying a vehicle smooth, easy and FUN. No pressure no nonsense, they let their product do the selling and were there to answer questions and show me where to sign. This is the first American car I've purchased and EVERY member of the Summerville FORD Dealership had a part in making it an easy decision.

Jeriah Owens

11 de sep. de 2015

I bought a Ford Explorer. Even though the process was a little longer than I liked my experience was still excellent. The sells person was very helpful and always kept us updated on what was going on. They really worked with us to get us everything we needed and more than we expected!

Amanda Bublitz

11 de sep. de 2015

Lou was wonderful in assisting me with my first car buying experience. I would recommend him to anyone who is looking to buy a new vehicle!

George Patrick

10 de sep. de 2015

Service was timely and good. This all I have to say.

stephmaples

9 de sep. de 2015

I recently purchased my used Ford Edge from Summerville Ford from Sal. He was very patient with this new Mom who wanted to test drive a handful of vehicles. I test drove three or four SUVs before I chose this one... all of which were buried behind other cars. This was my clear choice. I love my new smooth ride and highly recommend this dealership. Easy to work with, quick financing and overall great customer service. Will suggest to family and friends in the Charleston area. A++++

Stephanie Maples

9 de sep. de 2015

I recently purchased my Ford Edge from Summerville Ford from Sal. He was very patient with this new Mom who wanted to test drive a handful of vehicles. I test drove three or four SUVs before I chose this one. I love my new smooth ride and highly recommend this dealership. Easy to work with, quick financing and overall great customer service.

Rodney Wetzstein

9 de sep. de 2015

Very helpful, friendly. Would recommend this dealership

Sharbar

7 de sep. de 2015

I found a car on the Internet and was contacted by Sal Rigoroso concerning my interest . Once I arrived at the dealership he greeted me with the utmost respect and was such a pleasure to work with. Sal Rigoroso ROCKS - Mr. Rowan is amazing too! Thanks Summerville Ford!

Juanita Barbro

7 de sep. de 2015

The service rep when I came in as very thoughtful and listened but when the work was completed my name was called to go to cashier but nothing was discussed - if they found anything or if everything looked good...

Sharon Robinson

7 de sep. de 2015

I recently purchased a Chevrolet Malibu from Summerville Ford and Sal Rigoroso was phenomenal. He was kind, patient, but most of all he was professional and knowledgable. He made my purchase an enjoyable experience. If you are looking to purchase a vehicle and would like someone who is compassionate about what he does and will have your best interest at heart ask for Sal Rigoroso; Summerville Ford's finest - He ROCKS!

Felicia Smalls

5 de sep. de 2015

The experience was excellent from start to finish.

Wayne Middaugh

3 de sep. de 2015

Stopped in for oil change and tire rotation on 2014 Explorer. Service writer welcomed me wrote me up said would be 1 hour wait. Very clean customer waiting area. Vehicle ready within hour. What more can I say.

Terrance Yocum

3 de sep. de 2015

Keep up the good work.....................................................

Robert Schutts

1 de sep. de 2015

Had the works done.. Was in and out.. Enjoyed the fresh coffee in the waiting area..

Lina Morales Elizondo

1 de sep. de 2015

Really fast and helpful service! We didn't have to make an appointment for service, however they did all the work necessary on my work van in less than 24 hours

HowellCars

31 de ago. de 2015

I use the Internet and trade magazines to compare SUV vehicles before contacting a dealer fora ePrice! Sal Rigoroso was the first to respond to my Internet inquiry; he was very professional, sensitive to my time and very knowledgeable about the Ford products. We have specific equipment,model and color choices. He found a perfectly equipped 2016 Explorer LTD 2WD; he provided anaccepted ePrice and did an excellent job with vehicle delivery. He explained and demonstrated allof the equipment many features very well and made my wife feel comfortable with there purchase.The other excellent Summerville Ford employee is the wonderful lady that explained my financing/leasing options and handled the paperwork. Thank you all!

Jon

31 de ago. de 2015

The sales staff made the truck buying process a very enjoyable experience.

William Williford

30 de ago. de 2015

I was quite pleased with the service I received and the time it took to complete it.

George Davis

29 de ago. de 2015

I bought a new 2015 Ford Focus ST. Thomas Johnson was a great help in finding that we wanted and after a good amount of talking we came to a price we were able to agree on. All of the staff were very helpful and my wife and I appreciated that the lady working in finance walked us through every line and purpose of each paper we had to sign.

Matthew Coombs

27 de ago. de 2015

2016 Ford Fusion Hybrid. Excellent service from Summerville Ford staff.

Brittany Timmons

27 de ago. de 2015

Summerville Ford has always treated my family great. A special thanks to Kareem for finding exactly what I needed and more. The experience was very enjoyable. Keep up the great work.

Diane Purdue

26 de ago. de 2015

The staff stayed late to finish the deal and was respectful to my family. I love my new 2014 mustang. Thank you to everyone at Summerville ford

Tomi Ann

26 de ago. de 2015

a lot of cars to choose from & best deals around but I will always drive a Ford.

JoshCowling

24 de ago. de 2015

Once again I showed up and was welcomed by Sal Rigoroso. I've always had such a great experience here. He showed me exactly what I was looking for and wasted no time answering all the questions I had. He got me into another vehicle that I am very happy about. This is not my first vehicle I've bought from him and definitely won't be the last. If anyone is looking for a pressure free car buying experience....Go see Sal. Thanks bud!

Josh Cowling

24 de ago. de 2015

Once again I showed up and was welcomed by Sal Rigoroso. I've always had such a great experience here. He showed me exactly what I was looking for and wasted no time answering all the questions I had. He got me into another vehicle that I am very happy about. This is not my first vehicle I've bought from him and definitely won't be the last. If anyone is looking for a pressure free car buying experience....Go see Sal. Thanks bud!

Brandy Quigley

24 de ago. de 2015

MY HUSBAND AND I PURCHASED A FORD FUSION. IT IS AMAZING WE ABSOLUTELY LOVE ESPECIALLY IT BEING A HYBRID.

David Hittinger

23 de ago. de 2015

We no longer own this FORD C-MAX, although it was a comfortable car and got great gas milage, it had lots of problems and recall after recall, which helped us to decide it was time to trade it.

Robert Harrelson

23 de ago. de 2015

The girl that took care of me did an excellent job. Can not remember her name off hand. The courtesy driver that brought me home was very nice. Thank you for always taking good care of me and my needs.

Kevin Davis

22 de ago. de 2015

Everything was handled professionally. I wasn't pressured into buying a vehicle I didn't like or want. I got the exact F-150 I wanted and the service great. The salesman was very knowledgeable about the vehicle and answered all of my questions.

mustang 12

20 de ago. de 2015

2nd car purchased from Summerville Ford , 2nd from Sal Rigoroso ,We were treated with the utmost respect and courtesy by every one at the dealer ship. I recommend Summerville Ford and Sal with no reservation.

Clifton Williams

20 de ago. de 2015

This was 2nd car we have purchased at Summerville Ford . Sal Rigoroso was our sales person for each purchase. We could not have had a more pleasant experience. We were treated with the utmost courtesy and respect. I feel that Summerville Ford really values its customers and the relationship they have with them.

Melva Bible

20 de ago. de 2015

I came into Summerville Ford to get The Works service and a front end alignment after a long vacation trip in my Mustang. The staff was very helpful in getting my car in for the service very quickly. The work was done thoroughly and professionally. I will be back the next time service is needed.

Thomas Clemons

20 de ago. de 2015

Did an outstanding service completing it in a timely manner Thank you

Charles

20 de ago. de 2015

Lynn was a great sales men and it was his efforts that set Summerville ford apart from the competition. Would recommend them to anyone interested in buying a new car Thanks for a great car buying experience.

Levon Pinckney

18 de ago. de 2015

Sal was our sales person for the 2nd time !! We bought my F150 from Summerville Ford and now we just bought our new 2016 Ford Explorer! ! Stacey the new and very hard working "GM" was friendly , hard working and very business oriented! ! Stacey and Sal a very great team! Summerville Ford has the best Gm N Manager there! !

Richard Delmonte

18 de ago. de 2015

Excellent Done quickly and on time as promised. Amy was excellent.

Douglas Bond

17 de ago. de 2015

Service coordinator was very helpful and kept me abreast of the status of my car. Am disappointed, however, that a safety recall that I was informed of in March, 2015 has yet to be repaired.

Tristan and Stephanie Maples

17 de ago. de 2015

Sal spent the day with us going over our options for a new family vehicle. He was kind enough to let me test drive three vehicles, even one that was buried among a lot of cars. We love our new Ford edge. It was a perfect fit for our family! Great customer service and everyone we dealt with was very helpful. Will certainly be recommending to family and friends.

Robert

17 de ago. de 2015

My experience at Summerville Ford was awesome. They were very helpful and will do whatever it takes to get you in the vehicle you want. I would definitely recommend them to anyone looking to purchase a new vehicle.

Gary Cartee

17 de ago. de 2015

The staff was courteous and helpful.I had a service rewards balance from having purchased a new car earlier this year. I was surprised and disappointed to learn that there is no record of the amount of the balance. I am sure it was not a great deal of money, but every bit helps. I am not very good with keeping up with that kind of thing myself, so I had assumed that the dealership's records would keep up with the amount of rewards remaining. Thanks.

Richard Hysell

17 de ago. de 2015

We purchased a 2015 Focus which we really enjoy.Service was OKStaff was very professional and respectfulThis is the second 2015 we have purchased from Summerville Ford over the last 9 months.Very pleased with Ford and their product line.I recommend Summerville Ford

Henry Pinner

17 de ago. de 2015

Service was good, service cost way to much in my opinion. $277.00 labor cost to replace a window regulator is the straw that breaks the camel's back. You won't see me for service again!

Freeland Construction

16 de ago. de 2015

As always, vehicles were ready when salesperson said they would be. I really appreciate Summerville Ford bringing them to the decaler before delivery to me.

Michael Scott

14 de ago. de 2015

We recently purchased a 2015 Ford Escape SE. We love it! The service was excellent. Thomas Boyles was wonderful. He was patient and knowledgeable in all aspects of the purchase of our car. The process took a bit longer than normal, but we understood it to be a computer problem. Thanks again for a pleasant experience!

Michael Boykin

14 de ago. de 2015

With a daughter in serious condition at Summerville Med ctr, time was important. I made an appointment for my first oil change (complimenry) on my new Fusion on the internet. Received confirmation for 10 am Tuesday, but when I arrived was told they don't accept appointments for oil changes and it will be about two and a half hours. She was fairly rude at that. I went to Wal-Mart, paid for my own oil change, and was done in 20 minutes.

Edna Harris

12 de ago. de 2015

I purchased an Explorer but wanted an Edge and I did not appreciate them talking me out of an Edge. They were lucky I didn't go somewhere else. Besides that, the service and the staff were very helpful.

Barbara Walker

12 de ago. de 2015

I purchased an Escape in April 2015. Elvis was the representative. I brought the car in for service in July for my 5000 mile check-up. Amy was the service representative. From the first day of my purchasing the vehicle, I have been met with professional workers that I would label an "Asset" to your company. Thank you for your professional service.

Mark

11 de ago. de 2015

I had the emergency brake repaired on my 2015 Ford Mustang. While it took a week to get the part in and get it fixed, the staff was great as always!

Judith Gray

10 de ago. de 2015

Sue in the service department was very helpful and informative

David Mcdougall

10 de ago. de 2015

We were treated with respect, all of you listened and responded to our needs and also suggested better options that made the experience even better. Everyone was professional and did so much to raise the bar for others to emulate when selling cars.

Virginia Dangerfield

9 de ago. de 2015

2012 Ford Fusion, service very good, staff very helpful

Adrian Cabrera

8 de ago. de 2015

I purchased a 2015 Escape Titanium The service was excellent and the staff was very helpful.

Terrelljax

7 de ago. de 2015

I saw a truck my wife had to have. Andrew Coates was my salesman and was very helpful not pushy. He got the paperwork done and I drive home in my wife's Infiniti QX56. It was a great buying experience.? I would recommend you going to see him. He has great customer service and was caring.

Christopher Ponton

7 de ago. de 2015

The staff at Summerville Ford was extremely helpful while I was looking for my first vehicle, especially Mike Patterson, and overall gave me an enjoyable experience for my first large purchase. I will definitely come back when it is time to trade my car in and get another.

William Carson

7 de ago. de 2015

My service was good communication at first was a little slow but they did a good overall job 4 out of 5 stars

Terrell J.

7 de ago. de 2015

I saw a truck my wife had to have. Andrew Coates was my salesman and was very helpful not pushy. He got the paperwork done and I drive home in my wife's QX56. It was a great buying experience. Summerville Ford is a great dealership and 1 of the best I buying experience I've ever had!!

Theresa Newman

5 de ago. de 2015

I bought a 2015 Escape, the staff was very helpful, Wes, the salesman that helped us was very patient and knowledgeable helping us to pick the right vehicle to fit our needs.

Robert Simmons

4 de ago. de 2015

We got a great deal on a 2015 Ford focus. It was my first new car and it was made easy by the sales rep to find the right one for the right price.

James D Phillips Jr

4 de ago. de 2015

Had my 2011 F-150 serviced "The Works". Service was performed very fast, less than 1/2 hour. Did not receive the multi-point inspection sheet. Spare tire was not checked. I have not received any promotions, rebates or owner advantage rewards, I was told you no longer honor these. Did not recognize any of the service people, they all quit? The reason I marked the facilities so low was: no soap in men's room, break room had no cups for water or coffee.

Karen Fitzgerald

4 de ago. de 2015

We purchased three vehiclesAnd could not be happier with the sales and finance department. Very smooth transition that could have taken a lot of time.Great team in place and greatVehicles.Very happyWith our decision to come back to ford

working man

1 de ago. de 2015

My salesperson Thomas Johnson is what made my experience great! He really cared that I was completely satisfied with my selection and when ever I hesitated at all about the car I was test driving, he went as far as looking at other lots to find the "right one"! Ended up getting one from out of state brought here to meet all my whims. And gave me an extra free oil change for the extra day of waiting.

Dennis Halter

1 de ago. de 2015

My salesperson Thomas Johnson is what made my experience great! He really cared that I was completely satisfied with my selection and when ever I hesitated at all about the car I was test driving, he went as far as looking at other lots to find the "right one"! Ended up getting one from out of state brought here to meet all my whims. And gave me an extra free oil change for the extra day of waiting.

Thomas Thompson

31 de jul. de 2015

The service department was very nice and pleasant. I will surely bring my vehicle to Summerville Ford for service in the future.

Bridget A

28 de jul. de 2015

The staff was very helpful throughout the servicing of my vehicle.

Holly H

27 de jul. de 2015

I have found after being promised in the General manager that we will get fob keys and mats as the car that we bought from them was supposed to have them, he told my husband that he doesn't recall ever talking to us about it. Also the service people to me have been a bit rude, except Sue. They will do anything to get you to sign on the dotted line but after that you are pretty much on your own. The front right running light never worked when we bought the car a week ago. They were trying to get out of repairing that too! If it wasn't for William Mathias, we would never have bought that car. He was very honest and very knowledgable and helped us in any way a sales person should be! It is very unfortunate he is no longer there. I will make sure after they fix the light we never go back there and I will NOT reccomond them to anyone! Very poor customer relations! I will also let Ford corporate know too. One used to trust people especially with their word and it meant something. Sadly, not them either!

Charles Davis

26 de jul. de 2015

The service was good. It is very stupid of this site to ask for opinions and then demand that they add more characters to there comments! FU!!

Michael

24 de jul. de 2015

I leased an F150. Great truck. Brian Morton the sales agent was great and very helpful

Sarah Vereen

24 de jul. de 2015

I wouldn't have wanted to go anywhere else to purchase my first car all on my own. This was the first dealership I ever even went to and pulled out of the dealership with my 2015 Ford Edge. I couldn't have thanked Andy enough for all the help that he gave me with everything. He was so clear with his words and made everything happen and I couldn't thank him enough!! So thank you Andy and Summerville ford for helping me purchase my new car!!

Vicki Rutherford

23 de jul. de 2015

I purchased a 2013 Nissan Rogue from Adrian Townsend at Summerville Ford And I could not be happier. This was the most pleasant experience I have ever had car shopping . It was totally hassle free . The entire crew was courteous and friendly . I would recommend you call Adrian for your next car purchase.

Merrie Ruleman

21 de jul. de 2015

I brought my car in as it would not read my key fob. Thankfully Ford found it was just a dead cell in the battery and quickly fixed the issue

Crystal Thomison

21 de jul. de 2015

My experience with Summerville Ford and our salesman, Hank Williams was excellent. He was able to help us find the type of car we wanted fairly easily. Most importantly, he spoke in terms that was easy to understand and did his best to secure us the best rate. Finance was great at making sure we had a payment that suited our finances. I'm extremely pleased with my new 2013 Hyundai Elantra.

Arleen Bennett

20 de jul. de 2015

great service they went out and beyond to get me the car I wanted

Thesia Iaccio

20 de jul. de 2015

Quick and easy process helpful and wonderful people

Jennifer Durham

18 de jul. de 2015

Great Service did not have to wait long for oil change

Joshua Kerr

17 de jul. de 2015

Staff was courteous and professional. Repairs we completed ontime and as promised. Can't complain about that.

Terry Finch

16 de jul. de 2015

Eperience was great with our salesman Adrian...we came in for an oil change and submit gap cancellation papers on our 2014 in which we are still awaiting our refund

david2468

15 de jul. de 2015

Service manger bent over backwards for us.and was fired.guess he cared to much for his customers.will never go there again.stay away(under new management)

Edward Fitzgerald

14 de jul. de 2015

No pressure, Salesmen knowledgeable about product and was concerned about our needs in a car. Worked hard to get us in a car without breaking the bank.

Catherine Barrus

11 de jul. de 2015

Purchased a 2015 mustang. Although the time it took for an oil change was very long, I did come on a busy day. Maybe making appointments for this would help instead of this service offered without an appointment. If everyone comes at once, there is no way to get it done in a timely fashion and the customer suffers. Thankfully I was able to leave my car, but that is not always the case. Everyone there was friendly, though, and I will come back. I am a longtime customer of Summerville Ford.

Jackie Stoklosa

11 de jul. de 2015

Gave me good price for repair and Joe stuck with it

Harry Holman

11 de jul. de 2015

I have an F 150 and went in for an oil change. Service was good and timing also as in the past. people were friendly. Only problem was I intended to purchase a FORD "fitted hat" and was told they were removed 3 weeks ago and was not sure if they would sale them anymore. If I had known this 4 weeks ago I would have went an bought several before they were removed.

Amy Sherman

11 de jul. de 2015

Wes was a wonderful salesman. A light came on on my dashboard and I was concerned, called Wes and he said to come in, they will take care of it, no worries. They fixed everything. I had no doubts about this dealership, they take care of their customers, that is why I only go to them

Mary Ganaway

10 de jul. de 2015

Fixed our problem with our touch screen quickly....appreciate that.

George Schmid

10 de jul. de 2015

Oil change. Good service throughout the experience. Thank you. See you in 5,000 miles. We love Elvis!

Ronald Foreman

10 de jul. de 2015

Great service and friendly personnel, even delivering my truck running with the AC RUNNING.

Valued Customer

10 de jul. de 2015

This Van was Purchased by Fruit of The Loom. We are very pleased with the van and the professionalism of the salesmen Brain Hayes. He was able to help us make a good decision on the vehicle and prepared information for us in advance to help make it a very smooth transaction. Also very impressed with his follow up after the purchase. We will absolutely return to Summerville for future company vehicle requirements.

Benjamin Justice

9 de jul. de 2015

My experience with Summerville ford, and salesman Andy Coates especially, was excellent. I went in with a somewhat low monthly budget and a good down payment, and drove away in a 2013 ford fusion with only 17k miles. Andy is a great guy, one of the best salesman and an all around great person, he's all about helping people out and doing right by his customers above all else. I am glad I went to Summerville ford, and thankful for all the help from Andy.

Derek Anderson

8 de jul. de 2015

Overall the experience was good. Because the car needed to be ordered I had to wait which was expected but I was told several times of the expected delivery date to the dealership which were missed because of the transportation truck. The person in finance was very helpful and we worked together to ensure I got what I needed at the best rate. I was told that the car had a 6 month trial for Sirus radio but I am still unable to get that working.

Keith Herriott

8 de jul. de 2015

Always treated like family with the most respect been doing business with Summerville Ford for over 10 years have purchased 7 vehicles

Carrie

8 de jul. de 2015

This was my first car purchase and I was a bit nervous! But after meeting and speaking with Ray, I immediately felt comfortable! All my life I had a negative impression about car salesmen. But Ray and the rest of the staff at Summerville Ford were on MY side... they never pushed me around and most importantly, they spoke in terms I understand instead of that sales-y gibberish that other dealers speak with! They wanted to know exactly what I wanted which meant a lot to me and they took the time to care about me! It's safe to say that I've found my new home with Summerville Ford! I love my new 2015 Blue Escape SE!!

Billie Abbitt

7 de jul. de 2015

I always receive excellent service on my 2014 Ford Escape. The staff was very helpful and courteous. The only concern I had was the amount of time it took (one month) to get some type of AC senor for my SUV. However, the Service Manager got involved and kept me posted as to the status of this part.

Christopher Zailski

7 de jul. de 2015

Fast and friendly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Samuel Faulk

6 de jul. de 2015

I am very well pleased with my Ford Fusion and was impressed with Wes's interaction with me and my dad.

Linda Evans

4 de jul. de 2015

I leased a 2015 Edge. Kareem Graves worked with me to assure the experience went smoothly. Easiest experience I have had with acquiring a new car ever.

John Parler

3 de jul. de 2015

They were quick with the oil change. They checked other items on the vehicle unexpectedly.

Kerry Edwards

3 de jul. de 2015

2005 Ford Mustang. Staff were helpful and worked with me to put together the deal to purchase and fit my budget. Did a great Job, Thanks to Ray and Elvis.

Thomas Clemons

1 de jul. de 2015

Staff did a outstanding job and service was completed in the time frame the adviser quoted

Mark Estes

1 de jul. de 2015

Great overall experience. Definitely recommending

Kevin Vachon

30 de jun. de 2015

Purchaded a 2015 Edge. The staff was helpful in finding us the right vehicle.

Viola Alford

30 de jun. de 2015

I purchased a Ford Escape with the excellent service of your most qualified staff. I was welcomed with opened arms and felt at peace with my decision. I am thoroughly pleased with my vehicle and know where I am going for future purchases.

Donald Sundby

30 de jun. de 2015

Everything went great. I will be back in when more service is needed.

Richard Mckenzie

29 de jun. de 2015

Staff set and exceeded expectation for the time to do oil change and recall work. They were friendly, the waiting room was clean and had coffee and vending machines. They offered to drive us home and pick us up if we didn't want to wait there- we stayed. Great experience! We have a 2015 Escape.

J. West

27 de jun. de 2015

This is the second vehicle purchased at Summerville Ford.

Charles Bradford

27 de jun. de 2015

Our salesman was wonderful. He did everything to make me feel comfortable with my new edge.I felt like he went beyond what he needed to do by helping me understand some of the features of the car. The lady in the fiance office was also great.

Robert Macpherson

26 de jun. de 2015

Had to have my Ford Expedition's 15000 mile service. Setting up appointment online was simple. Response was quick. On day of service, drop off was effortless, waiting room was clean and bright, and length of time for service was maybe an hour. The service adviser escorted me to the cashier while explaining what had been done to my car. The cashier was quick too. Overall a very good experience.

Thomas Dawson

26 de jun. de 2015

Had a suspension problem with my Expedition. They found the problem and repaired. Service advisor was great and she stayed on top of the service as it was being completed.

Linda Giardini

26 de jun. de 2015

I BOUGHT A 2015 FORD ESCAPE FROM SUMMERVILLE FORD AND WAS TREATED WITH THE UPMOST RESPECT. STANLEY, MICHAEL OSWALD AND GENE HELPED ME GET THE VEHICLE I WANTED. I LOVE IT AND SUMMERVILLE FORD. WOULD NOT GO ANYWHERE ELSE. THAT DEALERSHIP IS THE TOPS AND ONLY HOPE THEIR SERVICE IS AS GREAT AS THEIR SALES AND FINANCE.

Thomas Hunt

25 de jun. de 2015

Summerville Ford is the best place for service on my 2012 F-250. The staff consistently exceeds my expectations... and I expect the best.

May Farmer

24 de jun. de 2015

My recent visit at Summerville Ford was good as always. I brought in my 2013 Ford Explorer which needed a new battery. The staff was very courteous, helpful and efficient.

Antwan Brunson

24 de jun. de 2015

2015 edge xlt . Our salesperson Ray Smith was very helpful

Federico Devera

23 de jun. de 2015

The staff was very helpful. The rep who assisted me throughout the process, Wes Gibson, was very insightful and informative. It was the most pain free vehicle purchase I have ever experienced.

Robert Obrien

22 de jun. de 2015

I had the oil changed and the tires rotated and it all went fine. My only area that could use improvement would be the length of time it took. I realize that there are people in front of me (three in this case), so I need to wait my turn. But two hours seems a bit excessive for oil changes. If you?re going to compete with the quick oil change places, I think area needs to improve.

Margaret Steen

22 de jun. de 2015

The service department performed the work quickly and treated me so politely during the waiting period. I would recommend this service department to anyont.

Antoine Washington

18 de jun. de 2015

It was great , a lot of friendly staff. My service was on point

Jim Poorbaugh

17 de jun. de 2015

Greeted very nicely. Satisfied with the whole experience.

Rob Drachler

15 de jun. de 2015

2011 Ford Flex, service was good from Percy and Elvis.

Erica Creel

12 de jun. de 2015

I had a great experience being that it was my first time getting my 2015 Ford Explorer oil changed.

Melva Bible

11 de jun. de 2015

The Service Advisor, Bentley C. checked me in promptly. The work was completed as requested with no issues. Upon check out Bentley made me aware of a potential recall for my vehicle. He said I would be getting a notice from Summerville Ford when it was time to do the work. I am very satisfied with my experience at the Summerville dealership. I plan to return to Summerville Ford when service is needed on my vehicle.

Charles Quinn

11 de jun. de 2015

Very courteous and helpful. The staff was friendly and the waiting area was clean.

Kyle Miller

10 de jun. de 2015

My salesperson was very knowledgeable and helped me get the car I wanted.

Jason Bryant

9 de jun. de 2015

So...as always I went for an oil change,and could not ask for better service.Staff was very friendly and oil Change was performed in a reasonable amount of time.

Margaret13

11 de may. de 2015

Great dealership and Thomas Johnson is a fantastic salesman. Thomas was very informative and helpful with answers to all questions. I hope he can soon get a dog.

M.Taylor

4 de may. de 2015

ASK FOR ELVIS!!!! While I think everyone can agree that car buying is never really a "fun" experience, I found my time with Summerville Ford to be FANTASTIC compared to the other dealerships I have encountered. The reason car buying isn't fun, is because there are two parties who are both looking for a deal and there has to be a compromise somewhere in-between. Most often, the buyer thinks they are going to talk a dealer down to 50% of list price ... wrong attitude to start with... Additionally, the usual car sales person wants to make it a dramatic process to confuse and disorient you. The difference is that Elvis made this experience great by being straightforward and honest through ever step of the way. He didn't use the typical tactics that other folks will try - the "gotcha" with a car that is outside your budget, the reverse psychology, and the endless back and forth with "the guy who makes the call" - none of that. Elvis took me right to the cars in my price point, asked me what I was looking for, and took me out for a spin. He was incredibly respectful and made the process transparent. He stuck around and was able to get me a GREAT deal on a car that fit what I was looking for. People tend to want what they can't have and get very upset over the price differential - I think if you're honest with yourself up front about what you can actually afford and what kind of cuts a dealership will and can actually take, you'll find it to be more enjoyable. The back of house staff were very kind, especially Eugene in Finance. People were polite and even gracious enough to let our four-legged friend join in the process for paperwork and the final test drive. I'm looking forward to coming back and updating as my relationship with Summerville Ford continues. I'm especially glad to have Elvis to go back to for help in my journey, and look forward to buying another car from him when we are ready. See you in 3,000 miles! M.Taylor

taylor.matthew

4 de may. de 2015

ASK FOR ELVIS!!!!While I think everyone can agree that car buying is never really a "fun" experience, I found my time with Summerville Ford to be FANTASTIC compared to the other dealerships I have encountered. The reason car buying isn't fun, is because there are two parties who are both looking for a deal and there has to be a compromise somewhere in-between. Most often, the buyer thinks they are going to talk a dealer down to 50% of list price ... wrong attitude to start with... Additionally, the usual car sales person wants to make it a dramatic process to confuse and disorient you.The difference is that Elvis made this experience great by being straightforward and honest through ever step of the way. He didn't use the typical tactics that other folks will try - the "gotcha" with a car that is outside your budget, the reverse psychology, and the endless back and forth with "the guy who makes the call" - none of that. Elvis took me right to the cars in my price point, asked me what I was looking for, and took me out for a spin. He was incredibly respectful and made the process transparent. He stuck around and was able to get me a GREAT deal on a car that fit what I was looking for. People tend to want what they can't have and get very upset over the price differential - I think if you're honest with yourself up front about what you can actually afford and what kind of cuts a dealership will and can actually take, you'll find it to be more enjoyable.The back of house staff were very kind, especially Eugene in Finance. People were polite and even gracious enough to let our four-legged friend join in the process for paperwork and the final test drive.I'm looking forward to coming back and updating as my relationship with Summerville Ford continues. I'm especially glad to have Elvis to go back to for help in my journey, and look forward to buying another car from him when we are ready.See you in 3,000 miles!M.Taylor

angie29461

14 de abr. de 2015

Great used car buying experience! I found a 2005 Toyota Camry online for my daughter that's going off to college. Brian Smith, the salesman, helped my husband and I with the process of showing us the car and test driving. My daughter returned the next day to test drive the car and fell in love. We bought the car day after. Brian and other staff members were very helpful in getting the price within our budget. No pressure, no pushiness, no hassles. Just an overall excellent experience. We will definitely return when it's time to upgrade or buy another vehicle for our family.

Angie C.

13 de abr. de 2015

Great used car buying experience! I found a 2005 Toyota Camry online for my daughter that's going off to college. Brian Smith, the salesman, helped my husband and I with the process of showing us the car and test driving. My daughter returned the next day to test drive the car and fell in love. We bought the car day after. Brian and other staff members were very helpful in getting the price within our budget. No pressure, no pushiness, no hassles. Just an overall excellent experience. We will definitely return when it's time to upgrade or buy another vehicle for our family.

Lindsay Bilbrey

11 de abr. de 2015

I was very stressed out when I began my car search. I wanted all the bells and whistles, but did not have the budget to accommodate that... So I thought. Thomas Boyle and his manager Dana went above their duty and found me exactly what I was looking for, down to the color! My husband & I are so pleased, that we will be returning in a few months to trade our other vehicle in to them for something else. I HIGHLY recommend this dealership!!

M. Borrelli

6 de abr. de 2015

Great experience working with Brian Smith in the Internet Sales office. He was very responsive to my initial inquiries, even before I got to the dealership. Once there, he had a car (2015 Mustang!) ready for the test drive. Everything went smoothly, including working with Clareon in the financing office. Great group there at Summerville Ford!

mtborrelli

6 de abr. de 2015

Great experience working with Brian Smith in the Internet Sales office. He was very responsive to my initial inquiries, even before I got to the dealership. Once there, he had a car (2015 Mustang!) ready for the test drive. Everything went smoothly, including working with Clareon in the financing office. Great group there at Summerville Ford!

Sal Rigoroso

21 de mar. de 2015

This is a great ford dealership where I just bought my new car and with no credit to back me up Sal Rigoroso was the man for the job he help me in every way he could and kept in touch at all time great sells man and great dealer

Geo

21 de mar. de 2015

This is a great ford dealership where I just bought my new car and with no credit to back me up Sal Rigoroso was the man for the job he help me in every way he could and kept in touch at all time great sells man and great dealer

patrick

12 de mar. de 2015

My husband is the type of person that buys a new car every 1.5 -2 yrs. With that being said we have bought ALOT of cars and dealt with a lot of dealerships/salesmen! Summerville Ford by far was the best over all sales experience we have ever had. Management was super friendly. Finance was the smoothest I have ever seen it and Sal, well he was GREAT! He took his time to work with me over the phone, sending me information and once we arrived to the dealership he showed me what they had on site and advised me they could also have something brought in (we were kinda picky). We looked at somewhat standard models and the fully loaded version. Not once did he try to push the more expensive vehicle on us. He let us decide. of course loaded was the only way to go! lol I felt as if he went above and beyond to make us comfortable (we had 2 children with us) but I got the feeling that is just who he is! That is the way he treats all of his customers. Not only would I recommend him to friends & family, he will be my go to guy in the future!!

Jan L.

27 de feb. de 2015

I had a very good experience working with Elvis. He determined what I was looking for and showed me the cars I would be interested in. I would recommend him as a salesperson to other potential buyers

Janette Hankins

20 de feb. de 2015

We recently purchased 4 2014 Ford Focus's from Sal, as you can imagine a tedious process as we were trading in 4 cars. He maintained professionalism and we felt gave us the "best deal". We had previously purchased an Expedition and returned to Sal for this big purchase. I do wish their break room offered more refreshments as we were there for hours.

Northern Southerner

7 de feb. de 2015

I worked with Brian Smith. Brian helped me at a difficult financial situation. Like many people, we owed more than our car was worth. Not only did Brian sympathize with our situation, but made sure we were leaving with a car no matter what, even though we had financial constraints. He treated me as if I was a family member. I didn't have to deal with 15 different people. They didn't just view my credit score. There is not other car dealership I will ever go to. I know we will need a second car shortly. Brian will be the first person I call. I am on thankful and blessed "Yank". Thank you Brian!!! Thank you FAMILY FORD.

Lee Blaton

7 de feb. de 2015

This is was my third car purchased from Summerville Ford and will not be my last! Sal has made the process so easy that I was in and out in no time. If you plan on purchasing a car, ask for Sal Rigorosa. You will not be disappointed!

Northern Southerner

7 de feb. de 2015

I worked with Brian Smith. Brian helped me at a difficult financial situation. Like many people, we owed more than our car was worth. Not only did Brian sympathize with our situation, but made sure we were leaving with a car no matter what, even though we had financial constraints. He treated me as if I was a family member. I didn't have to deal with 15 different people. They didn't just view my credit score. There is not other car dealership I will ever go to. I know we will need a second car shortly. Brian will be the first person I call. I am on thankful and blessed "Yank". Thank you Brian!!! Thank you FAMILY FORD.

Nita Armstrong

6 de feb. de 2015

I could not have asked for a better experience in purchasing my new car. Of course This is what I expected as this is my 3rd purchase of a new car at Summerville Ford. Sal Rigoroso, my sales representative always makes it as easy and painless as possible. I leave feeling as I have been treated with respect and have received a fair deal on both the car and financing. Sal goes that extra step to make sure you get what you want.

leeblaton

6 de feb. de 2015

This is was my third car purchased from Summerville Ford and will not be my last! Sal has made the process so easy that I was in and out in no time. If you plan on purchasing a car, ask for Sal Rigorosa. You will not be disappointed!

Kevin

29 de ene. de 2015

Hank was very friendly when we came into the dealership and offered advice and help if we needed it. He went above and beyond for me with showing us the Escape we purchased and went over all of the features with us.

Rebecca

6 de ene. de 2015

Brian smith was very knowledgeable. He mad ethical buying process quick and very easy.

Andy Meunier

26 de dic. de 2014

My visit to Summerville Ford was a "no stress" experience. I was looking for a new Mustang. My salesman, Brian Smith, could not have been more courteous and friendly in our dealings. I didn't even have to surrender my driver's license or promise my next grandchild to take this car out on a test drive by myself. This was the quickest and smoothest car buying experience I've ever had on a new car. Brian took the time to explain all the great features and new updates on this great car.

AJFrench

26 de dic. de 2014

Brian Smith, who was the salesman I dealt with when looking at the 2015 Mustang was very courteous, friendly, and knowledgeable on the new 6th generation Mustang. Brian and I got through the dealings in what I consider record time. It was a smooth and hassle free transaction which I very much appreciated. Brian should be anyone's point of sale person when dealing with Summerville Ford.

Ed Sokol

15 de dic. de 2014

Bought a 2013 Edge from PERCY in AUG. I was in need of info for my property tax bill I received and after 2 weeks of calling ... emailing.... calling and calling they didn't even RETURN MY CALLS OR REPLY TO MY EMAILS TO DANA ... THE MANAGER.I WOULD NEVER EVER BUY A CAR FROM THIS DEALERSHIP...THEY ARE NICE AS CAN BE...UNTIL...U BUY A CAR...THEN THEY DONT GIVE A DAMN ABOUT YOU.SHOP AROUND...U WILL FIND A BETTER DEAL....AND A BETTER DEALERSHIP

Shawn

8 de dic. de 2014

First purchase from Summerville Ford and had a great experience with our sales person Sal!

Shawn208

7 de dic. de 2014

Summerville Ford made it very easy to purchase a vehicle. We were in and out in no time. Great sales person, he was very knowledgeable about the Ford products.

Marc D.

2 de dic. de 2014

My wife and I purchased a Fusion from Sal Rigoroso and it was a very pleasant and painless experience from beginning to end. Sal quickly found us the perfect vehicle for our needs and was extremely friendly and helpful with every question or concern we had. The whole process was simple and we drove home happy and excited about the trip to Summerville Ford. This is our 2nd purchase from the dealer and we will be sure to come back again.

tamekajudge.jenkins

26 de nov. de 2014

I was afraid to go out and purchase a vehicle, new or used, because of aggressive salesman tactics. ...but I went to see Brian and met Stanley in the midst and the service was AWESOME! NO tactics no hassle just straight talk and I came out feeling relieved not stressed and I think I met 2 life long friends and a dealership for life! You will not be sorry you came here. AND I LOVE MY CAR!

Jay and Terry

13 de nov. de 2014

We recently moved to Summerville for a job transfer. To say that our luck has been bad would be an understatement. We found ourselves in a position where we had to purchase a car, but our credit is less than stellar. The brakes went out on our only vehicle so we decided to email a number of Internet sales associates to see who would be able and willing to deal with us and work hard to find us a decent, safe car at the best possible terms. Sal Rigorosa from Summerville Ford responded immediately and sent a few emails with complete information and listings of available vehicles. We waited a day to see who else would respond and then decided to call Sal. He sent a driver to pick us up since our only vehicle was being serviced. Within 3-4 hrs. Sal had worked out a deal on a Brand New Ford Escape (with all the safety features, most of the convenience features , and many of the upgrades we had on our "perfect car" wish list). Sal allowed us to test drive the car on our own, off the lot, while he got us 2.9% financing through Ford Motor Credit! We were in and out of financing, where everything was explained and shown to us thoroughly, and on our way home with our brand new Escape in about 4 hours. Sal went over the whole vehicle with my fiance and explained how everything worked. He syncd my phone to the radio and explained the process for getting our tags when they arrive. He was kind and professional, understanding of our situation and mostly concerned with getting us a good, safe vehicle at the best possible terms. His goal is to have customers who will choose to come back to him time after time because they were treated fairly and courteously. I wasn't sure I'd find a car salesman that I could trust to have our interests in mind, while making a fair business deal. I believe Sal did just that, and we would recommend him to anyone looking to buy a car. We had been to other dealerships, and spoken with a number of salespeople, and Sal was everything you could ask for in a salesperson. Definitely call him for your next car. We will!

terry.s.donovan

13 de nov. de 2014

We recently moved to Summerville for a job transfer. To say that our luck has been bad would be an understatement. We found ourselves in a position where we had to purchase a car, but our credit is less than stellar. The brakes went out on our only vehicle so we decided to email a number of Internet sales associates to see who would be able and willing to deal with us and work hard to find us a decent, safe car at the best possible terms. Sal Rigorosa from Summerville Ford responded immediately and sent a few emails with complete information and listings of available vehicles. We waited a day to see who else would respond and then decided to call Sal. He sent a driver to pick us up since our only vehicle was being serviced. Within 3-4 hrs. Sal had worked out a deal on a Brand New Ford Escape (with all the safety features, most of the convenience features , and many of the upgrades we had on our "perfect car" wish list). Sal allowed us to test drive the car on our own, off the lot, while he got us 2.9% financing through Ford Motor Credit! We were in and out of financing, where everything was explained and shown to us thoroughly, and on our way home with our brand new Escape in about 4 hours. Sal went over the whole vehicle with my fiance and explained how everything worked. He syncd my phone to the radio and explained the process for getting our tags when they arrive. He was kind and professional, understanding of our situation and mostly concerned with getting us a good, safe vehicle at the best possible terms. His goal is to have customers who will choose to come back to him time after time because they were treated fairly and courteously. I wasn't sure I'd find a car salesman that I could trust to have our interests in mind, while making a fair business deal. I believe Sal did just that, and we would recommend him to anyone looking to buy a car. We had been to other dealerships, and spoken with a number of salespeople, and Sal was everything you could ask for in a salesperson. Definitely call him for your next car. We will!

shannon.henning.3

5 de nov. de 2014

Thanks Sal, Jerry and I really appreciate the time, effort and premier service you provided us during our trade up from a Ford Focus to a Ford Escape!!! Being past customers we new we would enjoy a hassle free purchase of our 3rd car from Summerville Ford!! Thank you for reminding us why we purchase from Summerville Ford.

Tall Sail Marine

28 de sep. de 2014

My husband and I just bought a Ford Escape and Tim and Brian were both really friendly, helpful and took care of us. Most importantly, we left the dealership feeling like we got a great deal. I love my car and would buy from them again.

Tall Sail Marine

27 de sep. de 2014

My husband and I just bought a Ford Escape and Tim and Brian were both really friendly, helpful and took care of us. Most importantly, we left the dealership feeling like we got a great deal. I love my car and would buy from them again.

t12hamilton

26 de sep. de 2014

My car purchase experience was a good one. It was worth the 2 hour drive, I was impressed with the price of the vehicle I purchased. Everyone at Summerville Ford was polite and kind. Sal provided a comfortable shopping experience. He totally exceeded in meeting my expectations and my family needs. We walked away pleased and I believe an ongoing relationship with my family and Sal at Summerville Ford has been established.

The Hamilton Family

23 de sep. de 2014

My experience with the Ford dealership was different from any other experience I had before. First of all I drove 2 hrs. because the price of the vehicle was cheaper than it was in Georgia. Sal at Summerville Ford took good care of me any my family. He met all of our needs. His service was great and the process was quick. He was approachable, patient, and kind. He guided us in every step of the entire process. I will definitely shop at Summerville Ford again and I will be making recommendations. Thanks Sal for making my car shopping experience one to remember!

Isidro

15 de sep. de 2014

My husband and I being looking for a car for weeks and we stopped at Summerville Ford and Mrs. Tegley was very attentative with us she showed almost every car in the parking lot without hesitation and with a smile on her face, this was a very hot day and she had no problem going back and forth with car keys. thank you for making a great buying experience not like other dealerships with the pushing and pressure to buy a car there. Great job Mrs. Tegley.

DebbieB

11 de sep. de 2014

Summerville Ford is an excellent dealership to work with if you are in the market for a new or used car. Their professionalism is TOP NOTCH. Brian Smith is an excellent, knowledgeable salesman! He listens to you and finds you a car which meets all your expectations and more. Stanley in finance, awesome, will work hard to get you the best financing deal out there. It was a stress free, no pressure, atmosphere. I knew I made the right decision in trusting Summerville Ford to get me back on the road again.

Yaser P.

11 de sep. de 2014

Our experience at the Summerville Ford was excellent. We are repeat customers at your dealership and always recommend Summerville Ford to our friends and family because we are so happy with our experience. This experience would not be the same without Sal Rigoroso . He is above excellent, very knowledgeable, and likeable. You should give him a raise.We will definitely go back to Sal for our future car needs... as well as refer all of our friends and family to him. Thank you,

DParks

11 de sep. de 2014

after charging my husband double price from the last oil change, these people say we can get a free oil change. REALLY? how is it free if we paid twice the price to begin with. ya'll lost a customer for sure.

riddick16

11 de sep. de 2014

The best car buying experience EVER !! Brian Smith is the best. He takes the time to listen to what you want! It's a stress free environment and Brian is very knowledgeable, helping you make an informed decision on the car that best suits your needs. He does not overwhelm you by showing you cars you are not interested in. Stanley in finance is superb at finding you the best financing deals available. Summerville Ford is the best ! This is an awesome group of people. See for yourself, you won't be disappointed !!

yaser.perez.5

11 de sep. de 2014

Our experience at the Summerville Ford was excellent. We are repeat customers at your dealership and always recommend Summerville Ford to our friends and family because we are so happy with our experience. This experience would not be the same without Sal Rigoroso . He is above excellent, very knowledgeable, and likeable. You should give him a raise.We will definitely go back to Sal for our future car needs... as well as refer all of our friends and family to him. Thank you,

jw Gamecock

9 de sep. de 2014

Purchased a F150. Truck is all I was told it would be. Sal provided what I was told when the truck was picked up. Happy with the whole experience.

Marie Warnke

9 de sep. de 2014

Summerville Ford is a great place to buy vehicles. We have only had positive experiences with this dealership.

jwkennedy

9 de sep. de 2014

Purchased my F150 and have no complaints. Sales force provided and did what they said they would. Their attitude was positive and friendly. Would recommend to anyone.

Mariegw

9 de sep. de 2014

Sal is awesome to work with. We have only had positive experiences with Summerville Ford. If I ever need another veh it will be purchased at Summerville Ford.

Regan

3 de sep. de 2014

I have just recently bought my 2nd car from Sal Rigoroso at Summerville Ford. I have nothing but good things to say! He knows what I can and can't afford and works exactly around that! He doesn't haggle and acts more as a friend than a salesman! I would not buy from any other dealership or person! Definitely recommended!

Westrt

3 de sep. de 2014

Sal was great to work with! He knew what I could afford and what I couldn't and worked just with that. He doesn't haggle and definitely isn't a typical salesman! I deff recommend him!

JOR

31 de ago. de 2014

I found the salespeople at Summerville Ford to be very helpful and accommodating regarding my available time. I did not feel pressured, just gently nudged. I received top dollar for my trade-in and left satisfied with the new (to me) car that I purchased.

Zacheus Goodwine Jr.

30 de ago. de 2014

Summerville Ford was an excellent car buying experience. Hank was very knowledgeable and went out of his way to make sure I understood the product I purchased. Zacheus Goodwine Jr.'s review.

zacheus

30 de ago. de 2014

Summerville Ford was an excellent car buying experience.Hank was very knowledgeable and went out of his way to make sure I understood the product I purchased. Zacheus Goodwine Jr.'s review.

Mike and Lisa Horan

15 de ago. de 2014

could not ask for better service - walk in car is taken and while u wait there is a kiddie room, free coffee and popcorn. then on the sales side they make you feel like family from Sal the sales man to the finance dept they are all the best

Heather

11 de ago. de 2014

I would recommend Sal Rigoroso at Summerville Ford if anyone is looking to buy a vehicle. My experience there was unlike any other dealership and I am thankful for their help.

h77erdmann

11 de ago. de 2014

I went to Summerville Ford looking at verhicles and was glad to have Sal Rigoroso help us. He was exteremly friendly and helpful. I would recommend Sal if anyone is looking to purchase a vehicle.

Randy2844

8 de ago. de 2014

I commend sales representative Hank Williams and the rest of the staff at Summerville Ford who made purchasing my Ford Fusion a pleasant experience. Everyone was friendly, courteous, and committed to excellence.

satisfiedcustomer

4 de ago. de 2014

The staff at Summerville Ford are friendly, courteous, and committed to customer satisfaction. I commend them for their service, and recommend the dealership to any potential car buyer.

Anonymous

28 de jul. de 2014

Summerville Ford buys their positive online reviews from their customers. Buyer Beware. Do not use their good reviews as a basis to do business with them.

polelady

26 de jul. de 2014

I have bought two cars from this dealership and was so very happy with the whole experience from sales, finance, parts and service. Never take my car anywhere else except when I broke down in Virginia.

Unhappy Customer

25 de jul. de 2014

Purchasing a vehicle here is fine and quick. The problem with Summerville Ford is their service department. They do not communicate safety issues to their salesmen (per Sal Rigoroso personally). So, unless you want to possibly be injured driving a recalled Ford that should have been fixed prior to putting the vehicle up for sale, do NOT buy from this dealership. There is documented proof that notice of a safety issue was sent to all dealerships from Ford directly, but they'll still sell the vehicle to you in order to make a buck.

Daniel

21 de jul. de 2014

My wife and I were recently car shopping and went to Summerville Ford to look at Escapes. To make a long story short we ran into the following things at the dealership that would cause me to never recommend them to anyone: 1. We agreed upon a vehicle that was a dealership transfer. Prior to the paperwork being completed we were told the vehicle was no longer available. 2. We agreed upon another vehicle that was a dealership transfer. Once the paperwork was completed we were told our down payment check would not be cashed until we took possession of the vehicle. The dealership did not provided copies of the signed paperwork and said they would give us copies of everything when the deal was completed. Our down payment check was cashed, the vehicle turned out to also be unavailable and we later learned that the paperwork was not available. 3. Upon requesting a refund of our down payment, we were told by the dealership owner that refunds could not be given on the weekend. With much headache we finally were given our refund and took our business elsewhere.

J.McCown '12 Explorer

17 de jul. de 2014

Great customer service. Erin is great and fully explains everything. Very easy to get scheduled. Everyone in the dealership is extremely friendly. I had multiple staff members including the service manager offer to buy me a snack or drink while I waited. I highly recommend this location for service.

RP of Summerville

16 de jul. de 2014

We purchased a 2014 Ford Explorer in July of this year. Sal Rigoroso was our sales person. I have to say we could not have asked for any better experience buying a vehicle from Sal at Summerville Ford . I would recommend them highly.

RLPP

16 de jul. de 2014

R.PerekinsWe purchased a new car in July of this year at Summerville Ford from Sal Rigoroso. I have to say we could not have asked for a better experiencs. Verry professional.

kathy Fisk

9 de jul. de 2014

I was going from a minivan to an Explorer.. Brian was very helpful and willing to help in any way that he could. he went above and beyond thanks!!! I couldnt be happier with my Explorer!!! Kathy Fisk

AndyOrtiz

9 de jul. de 2014

Very awesome and delightful project when you have to deal with folks like Brian Smith and Hank Williams who made the buying experience so comfortable and secure. Thanks for your good advise/recommendations.

CLilkendey

4 de jul. de 2014

Absoulte best car buying experience ever. We were torn between the Ford Focus and the Ford Fusion. Sal was so patient with us as we narrowed it down to the Fusion. It was a completely no hassle buying experience. Even after our purchase, Sal has remained in contact to make sure we are completely satisfied, which we are.

Cyndi Lilkendey

4 de jul. de 2014

We were torn between the Ford Focus and the Ford Fusion. Sal was completely patient as we test drove almost every car to find the package that was best for us. At no point did we feel rushed, and we couldn't be happier with our Fusion.

RP

2 de jul. de 2014

Excellent Customer service. It doesn't matter what you want from the lot; they will do their best to get you the in the car that YOU want! Military Friendly!

AllysonWC

20 de jun. de 2014

I purchased my first vehicle at Summerville Ford and i would sugest it to anyone. Sal Rigoroso was an outstanding salesman and I was very pleased to buy my vehicle there.

MaryM

18 de jun. de 2014

My past experience with auto sales has been a feeling of nervousness and dread. Nervousness because I do not like the aggressive and the hounding personalities of sales people and dread because I get sick to my stomach with the thought of even pulling into a car lot. My most recent experience at Summerville Ford brought a change of heart to those past feelings. Sal Rigoroso was the most patient, non-aggressive, and honest salesmen I have ever known. He talked to me questions and with my answers put me in not only a perfect car for my personality, was able to get me a loan for the amount I told him was all I could afford. I also wish to mention that Addie was the most professional Finance Manager that I have ever dealt with. His knowledge and the smoothness of his closing was wonderful!

mkwinfl

18 de jun. de 2014

I am not a fan of auto sales people, as they are typically aggressive. My experience at Summerville Ford was not any I have ever had before. Sal was patient and not pushy. Addie, the Financial Manager was professional and made the process go very smoothly. I was put in a car that fit my personality at payments that I could afford! Great place to buy a car, everyone there is so nice!

vbaldsharkk

16 de jun. de 2014

went online to Summerville ford web site, just looking at used cars. filled out some online forms, hit enter and forgot about it. within a few minutes I got an e-mail from Sal Rigoroso and a phone call later I had an appt. with him for Monday morning. after talking and paperwork filled out, Sal came back in and told me he would put me in a NEW car. First new car ever had. can't thank him enough. he was great. Vernon Freeman

Stephan

13 de jun. de 2014

Brian Smith did an excellent job during my purchase cycle. At the beginning,Brian knew that I am interested in a GT. He informed me when was available at his dealership, but waited patiently for me to come in (considering that I was coming from Greenville, SC). I took the car for a spin and several hours later I drove the car home. Unfortunately the car needed some paint touch ups but Brian was able to take care of them too. All together, a pleasant experience.

Stephan2525

13 de jun. de 2014

Brian Smith did an excellent job during my purchase cycle. At the beginning,Brian knew that I am interested in a GT. He informed me when was available at his dealership, but waited patiently for me to come in (considering that I was coming from Greenville, SC). I took the car for a spin and several hours later I drove the car home. Unfortunately the car needed some paint touch ups but Brian was able to take care of them too. All together, a pleasant experience.

Craig

4 de jun. de 2014

I have purchased tow vehicles from Summerville Ford. Both times I have been completely satisfied with the process. I would recommend Summerville Ford as a place to consider when vehicle shopping.

craigbishopfarms

4 de jun. de 2014

I have now purchased tow vehicles from Summerville Ford. Both times it was a low key professional sales experience. The second sale was handled by Brian Smith to my complete satisfaction. I would recommend this dealership if you are considering purchasing another vehicle.

Edward Kelley

1 de jun. de 2014

It's been 17 year since I bought a new car. They've changed a lot since then! I felt somewhat intimidated by all the technology incorporated in the new cars but Brian Smith took all the time I required to become comfortable with the electronics and operation of the new vehicle. I've always thought of car salesmen as hawks who want to clinch a deal as fast as they can and move on. Brian proved me wrong. I spent 4 hours that day with Brian. He now has all my respect and gratitude. Oh, I almost forgot, I LOVE my new 2013 Ford Escape SUV Titanium. What a real joy to drive and far more comfortable than I imagined.

charnese

1 de jun. de 2014

being a deployed and buying a car wasn't but because of Brain smith I am now a proud owner of a 2013 honda accord coupe. I thank you for everything. I would definitely recommend this place to a friend.

coinsguy

31 de may. de 2014

It's been 17 year since I bought a new car. They've changed a lot since then! I felt somewhat intimidated by all the technology incorporated in the new cars but Brian Smith took all the time I required to become comfortable with the electronics and operation of the new vehicle. I've always thought of car salesmen as hawks who want to clinch a deal as fast as they can and move on. Brian proved me wrong. I spent 4 hours that day with Brian. He now has all my respect and gratitude. Oh, I almost forgot, I LOVE my new 2013 Ford Escape SUV Titanium. What a real joy to drive and far more comfortable than I imagined.

M Meyers

28 de may. de 2014

Working with Summerville Ford and Sal was awesome. I just sent him an email and he did the rest. I got exactly what I wanted for a great price. I even got a good deal on my trade. Thanks Sal, your the best.

Mchael Meyers

28 de may. de 2014

Working with Summerville Ford and Sal Rigoroso was an awesome experience. I sent Sal an email and he did the rest. He found exactly what I wanted and made me a great deal with No pressure. Great example of how business should be done.

mjmeyers

28 de may. de 2014

Working with Summerville Ford and Sal was awesome. I just sent him an email and he did the rest. I got exactly what I wanted for a great price. I even got a good deal on my trade. Thanks Sal, your the best.

Al

25 de may. de 2014

My wife and I were looking for a 2014 Ford Explorer with specific options. Wes Gibbs greeted us upon our arrival at Summerville Ford and listened to what we wanted. Other dealers in the area were unable to provide the vehicle we wanted. Wes engaged Brian Smith in the discussion and Brian Smith went out of his way to locate the exact vehicle we wanted and had it brought to Summerville Ford in a matter of days. We got a good trade-in value for our old car and exactly what we wanted in the new car. I can recommend Summerville Ford without hesitation. Because of the experience we had, other family members are checking out Summerville Ford for a new car purchase.

ahfordjr

25 de may. de 2014

My wife and I were looking for a 2014 Ford Explorer with specific options. When we arrived at Summerville Ford we were greeted by Wes Gibson who listened carefully to what we wanted and engaged Brian Smith in the conversation. Brian Smith went out of his way to find the exact vehicle we wanted. Other dealerships in the area could not provide what we wanted. Brian had the vehicle delivered to Summerville Ford in less than a week. We got a good trade-in for our old car and an overall great deal on the new car. We really appreciated the willingness of personnel at Summerville Ford to get us the car we wanted instead of just trying to sell us something already on their lot.

WandaUSC Fan

19 de may. de 2014

Brain Smith was the Sales Rep that helped me and he was the best. I had found a car (Fusion) on Summerville Ford Website and requested a quote within minutes after sending the email Brian sent me a price. The following week he had me int he car I wanted. Brian was great to work with and he was able to get the price that I needed. Brian really was great and I was not pressured to make a deal that I could not afford. Thanks Brian and Summerville Ford. I will sure my wonderful experience with all my friends and co-workers.

Vanessa314

19 de may. de 2014

I am enjoying my New Ford Escape 2014 it is awesome with the backup camera and the ability to download my cell phone and being able to have hands free talking.

johnorourke60

8 de may. de 2014

For years our family has enjoyed the quality of vehicles purchased and routine service we received by the entire crew at Summerville Ford. Sal is the best salesman I have met, self-driven to customer satisfaction. Summerville Ford works hard to actively be part of our community, not on the side lines. Thank you.

MGB

7 de may. de 2014

Mr. Rigoroso it was a real pleasure to do business with you and I enjoyed very much meeting you. I will defiantly recommend you to my friends and family. Look forward to seeing you in the future. Thank you Michael Burditt

57MGB

7 de may. de 2014

Sal Rigoroso is a fantastic Salesman and I will recommend him to all of my Friends and Family. Great to work with. A easy and calm sales experience. He makes you feel like you are number one. I look forward to seeing him again in the future.

Annette D.

6 de may. de 2014

Had a great experience with Brian smith with the purchase of my Ford Escape!! He worked with me to get the best deal possible!!

kikimay

6 de may. de 2014

I had a very pleasant experience buying my new car from Brian smith. He was very helpful and made the process very easy. He went above and beyond!!!!

Millncsu

3 de may. de 2014

Purchasing a used vehicle from Summerville Ford via the internet on Cars.com was fantastic. Everything posted was accurate and complete. The vehicle was in excellent condition. Dealing long distance (North Augusta, SC to Summerville, SC) with Sal was very easy and pleasant. Anyone needing to purchase a vehicle needs to consider Summerville Ford. Keep up the good work Sal!

Satisfied Buyer to the MAX

2 de may. de 2014

Great Internet buying experience. Truck advertised was all claimed. Easy to work with from several hours away. Sal was fantastic. Purchased the vehicle and love it. Summerville Ford is one place everyone needs to know about if they have a vehicle they want. Great job Summerville Ford! Keep up the good work.

thehickman4

29 de abr. de 2014

Sal Rigoroso took excellent care of us. We found this car on the internet and we live 2 hrs away. Sal made sure it was held for us until we got there. The SUV was exactly as described. Will definitely do business with them again.

Moose31

24 de abr. de 2014

Salesmen were great, customer service was great. Overall great experience.

Heather Speissegger

14 de abr. de 2014

Very polite ,energetic, and helpful salesmanship .

BWilks

14 de abr. de 2014

Crystal Tegley was my saleswoman for my purchase. She was very patient with me and seemed to be more concerned about me being happy with my purchase over just making a sale. The selection of new and used cars was more than plentiful. All customers looked happy while i was there. I will be a repeat customer.

Jonathan

13 de abr. de 2014

Great experience buying a car at summerville ford. Recently purchased a 2014 ford escape from Sal Rigoroso. He was very professional and knowledgeable of the product that he was selling, Sal was able to satisfy all of my buying needs. Making the car buying an enjoyable experience. Thank you Sal and summerville ford. I would recommend shopping for a new or used vehicle there. Jonathan

Jack Gorman

12 de abr. de 2014

I feel that the service department is just looking to make money and not detail in looking at issues. Over price in my opinion - ex customer

jryan19611

12 de abr. de 2014

Great experience buying a car at summerville ford. Recently purchased a 2014 ford escape from Sal Rigoroso. He was very professional and knowledgeable of the product that he was selling, Sal was able to satisfy all of my buying needs. Making the car buying an enjoyable experience. Thank you Sal and summerville ford. I would recommend shopping for a new or used vehicle there.Jonathan

Sarah P.

10 de abr. de 2014

I was looking to buy a Ford Escape, but I was working crazy hours at work so I was having trouble finding time to make it to a dealership. A few emails with Sal, and he was able to fit me in. He had the car ready for me to test drive, and the trade in for my Mustang was easy and hassle free, with a great price too. He and the Ford finance dept were also able to get me a better rate on financing than my bank! I'll definitely be back for my next vehicle!

TylerU

8 de abr. de 2014

Summerville Ford was the first dealer i went to when buying a new truck and it was the last. Sal helped me through everything. I was in and out of the dealership in less than three hours, and my experience was great. I suggest anyone to go to Summerville Ford for their next vehicle purchase. I will definitely.

tyler843

8 de abr. de 2014

Never have I had as good as buying experience than i did with Sal and Summerville Ford. Everying thing was fast to the the point! They worked with me on everything! Awesome experience!

Jake Sunding

1 de abr. de 2014

Thank you Sal for the excellent customer service. Great car, ready to go, no pressure or sales tactics. Comfortable negotiation and hey, I bought the car. Thanks!

jakesunding

1 de abr. de 2014

Thank you Sal for the excellent customer service. Great car, ready to go, no pressure or sales tactics. Comfortable negotiation and hey, I bought the car. Thanks!

Casey

29 de mar. de 2014

Second vehicle I have purchased from Summerville Ford and won't be the last. Brian Smith has been great both times!!

Brent

25 de mar. de 2014

This was a fantastic buying experience . The sales staff was extremely patient and went overboard to help me in the buying process. I was demanding, but they met every need and concern and we agreed on a deal that made us both happy. This is my second Ford purchase here and will not be my last, I am sure. I will recommend Summerville ford to every one I know!

tigerman60

24 de mar. de 2014

Crystal tegley and the staff of Summerville Ford were honest, professional, and met all my needs and concerns, thus I bought my 2011 Ford Fusion from Summerville Ford. I eill recommend them to every one I know!Great job !!!!

G. Gene Corvino

18 de mar. de 2014

Brian Smith made the entire process a pleasure. No hard sell! Easiest car buying experience I ever had.

Tammy Ril

16 de mar. de 2014

I recommend if your buying a new car or truck to give the folks at Summerville Ford a call. They are very knowledgeable and friendly. Sal Rigoroso made our sales experience fast and pleasant.

tammyril

15 de mar. de 2014

I recommend if your buying a new car or truck to give the folks at Summerville Ford a call.They are very knowledgeable and friendly. Sal Rigoroso made our sales experience fast and pleasant.

BMorrison

14 de mar. de 2014

Buying a car is never a "good " experience. but this was painless. looking for a used truck and found exactly what we were looking for on the internet. went the next day and bought it. truck did have a major scratch, but was compensated for that minor issue. good people to deal with.

T.Heyn

6 de mar. de 2014

I recently leased a Ford Focus SE Hatchback. The overall experience was very good, and the actual Leasing Process excellent. Kareem Graves, the Sales Associate, provided good service and direction. Returned the next day to finalize the deal (checked other cars/brands in the meantime). Kareem was off that day but Sal Rigoroso, Internet Manager, took immediate and excellent care of me. All information and paperwork was presented and explained in the right amount of detail and time. If shopping again for a car, I certainly will consider them again.

CadyNell

26 de feb. de 2014

The search for my dream car stopped when I visited Summerville Ford. I found the car through TrueCar.com and it was ranked as a "GREAT" price and located at Summerville Ford. I requested more info on the car and Brian Smith, the internet sales manager called immediately. I went into the dealership for a test drive and knew it was the one. Since this was the first car I had purchased on my own, Brian offered to drive it to make sure everything felt normal before I signed the papers. Gene, the Director of Financing was great to work with too. He is a retired Judge so his nickname around the dealership is "The Judge". His expertise was helpful when making the financing decisions. It's been a week since I purchased my car and I love love love it! Others at the dealership who were friendly and truly cared about my experience were Kareem, Vidonne and the receptionist. Thanks Summerville Ford!

Anthony D.

24 de feb. de 2014

I recently purchased a 2014 Ford Focus ST from Thomas Boyles, and the experience could not have been any better. This was the second vehicle we have purchased from Summerville Ford and definitely not the last. Thomas was very accommodating as a salesman, finding the exact vehicle and package I was looking for and understanding my needs. I would recommend anybody that is looking to purchase a car to contact Thomas without hesitation.

AnthonyDiPaolo

24 de feb. de 2014

I recently purchased a 2014 Ford Focus ST from Thomas Boyles, and the experience could not have been any better. This was the second vehicle we have purchased from Summerville Ford and definitely not the last. Thomas was very accommodating as a salesman, finding the exact vehicle and package I was looking for and understanding my needs. I would recommend anybody that is looking to purchase a car to contact Thomas without hesitation.

Steve G.

21 de feb. de 2014

I purchased a 2012 Infinity G37 from Summerville Ford from Sal Rigoroso. I've been shopping around from other dealerships and Sal was very quick to respond to my questions. The price for the car was great! Sal made the car purchasing process painless! The service after the sale has been great too. I would most definitely purchase another car from Summerville Ford. Steve G.

James and Marianne McLeod

19 de feb. de 2014

We emailed Sal and set up an appointment to test drive the vehicle we were interested in at Summerville Ford. When we arrived at our appointment, the car was out front, ready to be test driven. Sal already had the paperwork ready. Everyone we came into contact with at the dealership was absolutely customer-driven and friendly. The whole process took maybe an hour with all of the paperwork and we felt very taken care of. Every concern we had was addressed, and then some. Thank you to everyone for making the whole car buying process easy and stress-free. We will definitely be recommending Summerville Ford to our friends and will be back to purchase again.

mcleod123

19 de feb. de 2014

The people at Summerville Ford definitely know how to make their customers have a great experience.We came in for our appointment and upon arrival, the car we were interested in was out front, ready to be test driven. When we came back, all of the paperwork was ready to be signed and any issues we had were addressed (above and beyond).Sal treated us like he's known us for years, and it made the whole process smooth and stress-free.I would highly recommend anyone looking to make a purchase to check out Summerville Ford.

Ms. Laura

14 de feb. de 2014

Brian Hayes is the best "car salesman" you could ever have. He seems to anticipate the kind of automobile that is the best fit for you. He takes the time to become familiar with you and tries to help you get the vehicle you want. We have bought five cars from him in the last two years. Summerville Ford is my go to place to buy an automobile.

Lovey

13 de feb. de 2014

Went searching for my dream car. Had been surfing the net for months. Sal sent me a note and within hours he found the Mustang convertible of my dreams. Perfect color and all the bells and whistles. They even found me fantastic financing. .. Thank you Addy! I would write more but I'm of to go for a ride!

Bill Ray

11 de feb. de 2014

I had a no-hassle experince while purchasing my 2014 Ford Escape SE from Summerville Ford. Sal Rigoroso, Internet Sales Manager, was professional and very helpful to close the deal in minimal time. I've purchased four Ford Truck/SUV over the years, but this was the best experience I've had in doing so. Sal provided excellent customer service which made purchasing my new vehilce pleasurable.

B. Abbitt

10 de feb. de 2014

I had a no-hassle experience while purchasing my 2014 Ford Escape SE from Summerville Ford. Sal Rigoroso, Internet Sales Manager, was professional and very customer-oriented to close the deal in minimal time. This was the 4th Ford Truck/SUV I've purchased over the years, but this was the best experience.

babbitt2014

10 de feb. de 2014

I had a no-hassle experience while purchasing my 2014 Ford Escape SE from Summerville Ford. Sal Rigoroso, Internet Sales Manager, was professional and helpful to close the deal in minimal time. I've purchased four Ford Truck/SUV over the years, but this was the best experience H've had in doing so. Sal provided excellent customer service which made purchasing my new vehicle pleasurable.

Phil Sutsko

5 de feb. de 2014

Great experience buying a new Explorer from Sal Rigoroso at Summerville Ford.

Honest salesman!!!

4 de feb. de 2014

Sal change my mind about car salesman at car dealerships. He was kind honest and made the process fast and easy. Everything he told me was true. NO RUNAROUND !!!! The business office and financing staff all made my experience smooth and stress free!!! I HIGHLY recommend Sal for your next purchase.

lneicen

3 de feb. de 2014

Sal was the best salesman we have experienced at Summerville Ford! We have purchased 2 cars in 5 months and referred a family member. Don't go unless you ask for Sal!

aboutjosh

31 de ene. de 2014

I went into Summerville Ford today with the intention of getting my remote start kit enabled. I asked the service department how much this would cost, as I had already installed the kit and just needed them to program the keys and enable it in the system with IDS (Ford's electronic vehicle tool). All said and done its a 15-20 minute job. She said it would be $150. I then mentioned that on the Ford accessories website they listed a $67.50 install price to put in the entire system. She said - I dont know about the website, the best I can do is $95. Not honoring the listed price is down right deceitful and disrespectful. You can be sure I wont be bringing my business here. Also - here is a link showing the advertised price for the entire install ($284.29 parts + $67.50 labor = $351.79) https://drive.google.com/file/d/0BwA4TgnjT7nxaVZCeXhTNlRoUzg/edit?usp=sharing

Josh

29 de ene. de 2014

Within a day of building the truck I wanted on the Ford Website I received an email from Sal, the internet salesman. He worked hard to get me a good trade in value on my other truck and put me in the truck of my dreams. He was very helpful and continues to be a great friend. Thanks Sal.

JoshCowling

29 de ene. de 2014

Within a day of building the truck I wanted on the Ford Website I received an email from Sal, the internet salesman. He worked hard to get me a good trade in value on my other truck and put me in the truck of my dreams. He was very helpful and continues to be a great friend. Thanks Sal.

Jimmy

26 de ene. de 2014

After researching and finding the truck we wanted at Summerville Ford, we had a good experience in making our purchase. Sal, the salesman, was very helpful and well-informed. After we drove close to 4 hours to get there, he had the truck washed, fueled and ready for a test drive and had already begun the paperwork. Upon making our decision, he was efficient in assisting us with the financing of our loan. We received a reasonable price and a great interest rate! We could not have had received any better service anywhere. Many thanks to Sal, and we greatly recommend his customer service to others.

exMichigander

25 de ene. de 2014

Very nice experience replacing two cars. Our salesman, Kareem was very accommodating and concerned that we made the right choices. We think we did and do not regret the vehicles we got. They had the ideal cars in stock and we are very satisfied. The only caveat may be that the process took a long time, but the dealership was very busy - probably a good sign.

Gena R West

24 de ene. de 2014

If you need a car go to Summerville Ford and ask for Brian Hayes (Elvis). Great customer service, he listens, is helpful and got me in and out with my new car in record time! Gena R West

genarw

24 de ene. de 2014

If you need a car go to Summerville Ford and ask for Brian Hayes (Elvis). Great to work with, very helpful and knowledgeable and got me in and out in record time with my new car. He has called and emailed several time to follow up and has been the most genuine sales person I have had the pleasure of purchasing a car from.

Patty A.

23 de ene. de 2014

Adrian Townsend was a great help in getting me the the vehicle I needed. I went to look at a Ford Edge and ended up buying the Flex. Good choice, need a lower vehicle to get in and plenty of room for traveling. Just what I needed. Finance Officer, Mr Rowan was also a great help in the Financial Dept. Thanks guys. This was our 4th vehicle purchase from Summerville Ford.

Shari Scagline

23 de ene. de 2014

For the last four years I have dealt with my superman of salesmen Dash. Always pleasant and always on the go! He is very detailed oriented and handles so much in a short period of time. Both times I have purchased a vehicle from Summerville Ford I was in no rush. They do not abuse that and take their time, they get working on it fast. They helped me so many times with issues and questions and when need be, loaned me a car until repairs were completed. Between Dana and Dash, they will always get my buisness. I wouldn't have anyone else help me purchase another vehicle. Loyal until the end!

PatriciaAmaro

23 de ene. de 2014

Had a good experience at the Ford dealership. I went in to trade off my Sport Trac for a vehicle that was easier to get in. As I am getting older, I was having trouble getting in my truck, I bought a Ford Flex and was the best choice I made and Adrian and Mr. Rowan at the dealership were very helpful.

SScagline

23 de ene. de 2014

Over four years of working with Dash at Summerville Ford and I would not go to anyone else if you asked me. The greatest people around. I bought my first car from them and just recently traded that in for another one to accomidate my growing family. Dana takes care of me if I have issues or questions, and Dash always greets me with a caring heart. They take care of you at Summerville Ford. I would not recommend going anywhere else but here for your next vehicle.

The Thorpes

19 de ene. de 2014

If you are in the market for a new car, I definitely recommend Summerville Ford and ask for Brian. We bought 2 vehicles in 6 months and both experiences were outstanding. Brian was knowledgeable and professional. Our situation was definitely a challenge and he got the job done.There was no high pressure sales and he gave us all the time we needed. He was patient and spent the time to explain all the fancy features. We were able to drive away in an F-150 and an Escape that same day. Stop in and see Brian, you definitely won't be disappointed!!!!

Very happy Ford owner

18 de ene. de 2014

For the last 4 yrs I have been driving my daughter-in-law's Ford Focus purchased at Summerville Ford. Why not check their inventory? Well, Summerville Ford had the Escape in sunset with stone interior, and it was in my price range. I emailed the online address to receive a response within an hour from Sal Rigoroso. After a couple of emails back & forth, I was on my way to Summerville to drive this vehicle. I was greeted warmly by Sal and was truly impressed with his knowledge of the product but most of all his honesty and no pressure tactics. The buying process was very easy. He sat in the vehicle with me to explain equipment, even minor details many sales people might miss or think are not important. In the 3 weeks, Sal has emailed numerous times to see if I had questions or concerns. I can't speak highly enough about Sal's interest in his clients. He's not going to tell you the dealership needs to meet their goal or any of the hokie stories you hear from most sales staff. Sal is a straight shooter. If I have the opportunity to buy another car, I will contact Sal Rigoroso first!

The Morton's

18 de ene. de 2014

My husband and I have been buying cars from Summerville Ford for 8 years and we have purchased 6 SUVs during that time. When you walk into the dealership everyone is so nice and everyone speaks to you even if they aren't assisting you. There is only one salesman we will deal with and actually followed him from his previous employer. Percy Smith is not your typical car salesman, he is the most honest caring car salesman we have ever dealt with and the reason we don't speak with anyone else. Percy has never once steered us wrong, is always up front with all details and always tries his best to get us a good deal. We have never left the dealership driving the same car. If anyone is looking for a new or used Ford or any used car/SUV/truck always go to Summerville Ford and ask for Mr. Percy Smith. There is a reason Summerville Ford is rated number one again.

Scott Stevenson

18 de ene. de 2014

I have worked with Sal Rigoroso two times on a new vehicle purchase. Each time the buying experience has been professional and comfortable. Sal is a veteran salesperson and knew the answer to almost every question we asked. We shopped around on both vehicles but bought from Summerville Ford both times I have no reservations recommending this dealership to anyone.

Jayessica

18 de ene. de 2014

My husband and I have been buying cars from Summerville Ford for 8 years and we have purchased 6 SUVs during that time. When you walk into the dealership everyone is so nice and everyone speaks to you even if they aren't assisting you. There is only one salesman we will deal with and actually followed him from his previous employer. Percy Smith is not your typical car salesman, he is the most honest caring car salesman we have ever dealt with and the reason we don't speak with anyone else. Percy has never once steered us wrong, is always up front with all details and always tries his best to get us a good deal. We have never left the dealership driving the same car. If anyone is looking for a new or used Ford or any used car/SUV/truck always go to Summerville Ford and ask for Mr. Percy Smith. There is a reason Summerville Ford is rated number one again.

scott29445

18 de ene. de 2014

We worked with Sal Rigoroso recently on a new Fusion. This was our second purchase from Summerville Ford and it has been a positive and professional experience both times. The service on the F-150 has been quite good and the vehicle quality is excellent. I would strongly recommend this dealership and Sal Rigoroso.Scott Stevenson

The Royals

15 de ene. de 2014

We have worked with Sal twice in 5 months and would do it again! He worked with us via email before we arrived to the dealership. We got a fair price for our trade and there was no high pressured sales tactics. Sal is the salesman you need!

Rafael Cortez

15 de ene. de 2014

I was searching to buy a new vehicle, a truck preferably, and I found what I was looking for immediately! I walked the lot searching for a F 150 when the sales rep simply asked if I wanted to test drive. There was no hassle he brought me back the keys and let me go on my own! I fell in love with the vehicle and spoke to my sales rep about what the best price was for me. He worked with me without pressure and I drove off the lot short after with me F 150. Go ask for Kareem Graves and I am sure he will help you out!

rcwrestler12

14 de ene. de 2014

I had the best overall experience at this dealership. The moment I walked on the lot I was never hassled or bothered about what I was doing. I looked at a few trucks before I found two that I was interested in, the variety of different vehicles was great! A sales rep approached me and asked if I wanted to test drive some vehicles. I said yes, he brought me back the keys immediately and let me go off on my own without hassle. Once I came back I knew this was the truck for me. I approached him and showed my interest in the vehicle and explained what I am comfortable with as far as a price. We worked together and in no time I was able to get the price that worked for me and drove off the lot withg my F 150 shortly after. Go look for Kareem Graves and I am sure he will be more than happy to help you!

Hugh

13 de ene. de 2014

I did a ton of research before I went to buy my used Mustang Convertible. Summerville Ford had the best price by far. When you go, ask for Sal. He was low pressure and straight forward. He'll work with you to get a fair deal. Also, they move you right through. I can usually plan on spending the day at the dealer when buying a car, but they moved me right through. I was approved for finance, test drove the car, negotiated my trade, went through financing, and was driving home in less than 3 hours.

TFriday

13 de ene. de 2014

If you're in the market for a car I highly recommend going to Summerville Ford and seeing Elvis! He got in the car I wanted at the price I needed!! Go see him!!!

HughArendall

13 de ene. de 2014

I did a ton of research before I went to buy my used Mustang Convertible. Summerville Ford had the best price by far. When you go, ask for Sal. He was low pressure and straight forward. He'll work with you to get a fair deal. Also, they move you right through. I can usually plan on spending the day at the dealer when buying a car, but they moved me right through. I was approved for finance, test drove the car, negotiated my trade, went through financing, and was driving home in less than 3 hours.

fridayt

13 de ene. de 2014

If you're in the market for a car I highly recommend going to Summerville Ford and seeing Elvis! He got in the car I wanted at the price I needed!! Go see him!!!

S. McNeill

10 de ene. de 2014

I must say that my experience with Summerville Ford was one that was excellent in everyway. This is the third vehicle that I have purchased from them. They not only met my needs but exceeded them in every way from what they gave me for my trade to the delivery process. My sell person Brian Hayes is exactly what we women buyers are looking for in a sales consultant. He takes his time and he listen to what is important to the customer. I told him what I needed and exactly what I was looking for. Between Mr. Hayes and his manager Mr. Russell they were able to put everthing together to my liking. I love my new Explorer and the way it handles. The ride is awesome !!! I would recommend any female who wants to be treated in a professional manner to check out Summerville Ford and make sure you ask for Mr. Brian Hayes , aka (Elvis). He will be there for you before the sale during the sale and afterwards as well. He is the true professional representative that we all are looking for. S.McNeill

BD113002

10 de ene. de 2014

The Sumemrville Ford Dealership and my salesman Dash were great! I was in and out with a car in two hours. No haggling, no hassle! Friendly, easy to work with, and willing to go the extra mile to suit your car-buying persoanlity and get you the best deal possible. I highly recommend them when shopping for your next new/used car!

bd113002

10 de ene. de 2014

The Sumemrville Ford Dealership and my salesman Dash were great! I was in and out with a car in two hours. No haggling, no hassle! Friendly, easy to work with, and willing to go the extra mile to suit your car-buying persoanlity and get you the best deal possible. I highly recommend them when shopping for your next new/used car!

Heather90

8 de ene. de 2014

My husband wanted to get me a car for Christmas so we came to Summerville Ford. I usually can't stand shopping for cars because normally the salesman are way to pushy. Little did we know we got approached by the most laid back NON pushy salesman that I would recommend to anyone. His name is Adrian Townsend and I look forward to doing business with him again in the future.

SMR421

8 de ene. de 2014

ask for Brian Hayes (ELVIS) when purchasing your new car or truck. YOU WILL NOT BE DISAPPOINTED

Heather90

8 de ene. de 2014

My husband and I were thrilled with the professionalism of Adrian Townsend. He is the best salesman to go with if you don't like the usual pushy salesmen. He looks out for the best interest of his customers, we would totally recommend him to anyone.

br56ad

6 de ene. de 2014

Percy Smith and his staff where very friendly, knowledgeable and professional to work with. There was no pressure to buy and they worked around my crazy schedule. I would highly recommend Summerville Ford and Percy Smith to anyone looking for a new truck or car.Thank you Percy Smith.

Brad K.

4 de ene. de 2014

In shopping for a car, I worked with Brian Smith on a used car I'd found when searching cars.com. While I was originally looking for new, a 1 year old former fleet vehicle fit the bill. Brian was extremely responsive by email (not many are), and I felt honest and upfront. Overall, the buying process was very straight forward!

Fan of Brian's at summerville ford

2 de ene. de 2014

Brian helped me find the car of my dreams. A 2014 mustang. He is very knowledgeable and answered our questions and put up with my husbands jokes. (Which isn't easy) When we want to buy again we will look for Brian at Summerville ford.

JPCleary

1 de ene. de 2014

Do yourself a favor, when you walk through the door, ask for Sal. He made my first new car buying experience a pleasure. No BS...just a fast, clean, efficient, and professional process. One of my best consumer experiences of 2013! Oh, and my wife loved waking up to find her new 2014 Ford Escape Titanium sitting in the driveway on Christmas morning! :)

JPCleary

1 de ene. de 2014

Do yourself a favor, when you walk through the door, ask for Sal. He made my first new car buying experience a pleasure. No BS...just a fast, clean, efficient, and professional process. One of my best consumer experiences of 2013! Oh, and my wife loved waking up to find her new 2014 Ford Escape Titanium sitting in the driveway on Christmas morning! :)

Kelly Parris

26 de dic. de 2013

My experience at Ford was a positive one. They went out of their way to get me exactly what I wanted. Worked VERY hard to get my payments where I could afford them. A shout out to Crystal Te.gly

JT

26 de dic. de 2013

My wife and I decided it was time to get a new car. Summerville Ford had what we wanted, a 2014 Ford Fusion Hybrid. This car is fantastic. I could not be happier! Sal, our sales person, is very friendly and a straight shooter. We made a deal with zero pressure. If you're looking for a new car I highly recommend him and Summerville Ford!

krhparris

26 de dic. de 2013

Thank you Summerville Ford for bending over backwards to help me get my new Focus. I LOVE IT!!!!! Thank you Crystal Tegley!!! I have recommended several friends to you Crystal.

hadberzJT

26 de dic. de 2013

My wife and I decided it was time to get a new car. Summerville Ford had what we wanted, a 2014 Ford Fusion Hybrid with the right options. This car is fantastic. I could not be happier! Sal, our sales person, was very friendly and a straight shooter. He explained the entire process and was very transparent. He explained how the hybrid works and all the fuel information controls. We made a deal with zero pressure. In fact, they offered a better finance deal then what my bank offered. Addie, Finance Manager, was great to work with as well. If you're looking for a new car I highly recommend Summerville Ford!

sleepy

24 de dic. de 2013

Excellent experience with the internet sales manager. No high pressure tactics to purchase a vehicle.

karen mcbride

21 de dic. de 2013

I bought my first car from Sal at Summerville Ford a year ago. I loved it but this year I lost my car do to a ancient. So the first thing I did was go back to Summerville Ford with right to Sal told him what happen and I I need a new car. Right away Sal new what I wanted he with right to the car and I said yes. He did every thing just the I asked him. I tell all my friends to please go to Sal at Summerville ford he his the best sales man I have ever met. he does not push you in something you don't what and work's with you on the price .Sal thank you so much for every thing I will always talk about him to my friends.

Shelby

20 de dic. de 2013

I recently bought a 2014 Ford Focus from Percy Smith at Summerville Ford, and I couldn't be happier with my decision. Percy took the time to listen to what I wanted, and only showed me cars that were well within my budget. Everyone at the dealership is wondeful and are genuine about wanting to find the perfect car for you. I've had the car for about a month, and I have a huge smile everytime I drive - I'm in love! Thanks to everyone at Summerville Ford for making my first experience buying a car perfect.

Charlie Robinson

20 de dic. de 2013

Elvis did a great job finding the vehicle that I outlined, working out my trade and following through until I drove off the lot. Great job and I would recommend him to everyone. It was important to me that we not deviate from what I described and he did not.

Ztsmith

20 de dic. de 2013

Just bought a 2013 Taurus from Summerville Ford. Sal was very polite and friendly, and he was able to help us out tremendously with a tricky trade-in. All in all, a pleasant experience. We would definitely do business there again.

snchiasson

20 de dic. de 2013

I recently bought a 2014 Ford Focus from Percy Smith at Summerville Ford and I couldn't be happier! This was my first car, and everyone at the dealership was amazing, especially Percy. He took the time to get to know me and my budget, and he didn't show me cars that were outside of my price range. I totally recommend Percy and the gang at Summerville!

FightOn!

19 de dic. de 2013

Buying a car at Summerville Ford was a simple and painless process. I emailed back and forth with Brian about a car all weekend, and eventually set up a time on Monday to come and see it. Once I drove it, I fell in love. In a matter of 2 hours, I was leaving with a new car! :) I would definitely buy a car from Summerville Ford again. It was a simple and painless process, and Brian was wonderful to deal with!

ztsmith99

19 de dic. de 2013

Just bought a 2013 Taurus from Summerville Ford, and we love it. Sal was extremely friendly and helpful, but we never once felt pressured to sign anything. He helped us with a tricky trade-in, and we ended up paying a great price for a great car. We will definitely do business there again.

kbish

19 de dic. de 2013

Buying a new car at Summerville Ford was a great experience. I do not like pressure that most salesmen give you. I find that the car sells me itself or not. I never felt pressured to buy a car here. I would absolutely buy a car here again. This place was AWESOME!

Christopher

14 de dic. de 2013

Outstanding customer service, no pressure atmosphere

James P

13 de dic. de 2013

Several weeks ago I visited Summerville Ford with the thinking I was just going to look at the new 2014 GT mustang. Upon arrival I was greeted by Crystal who is very friendly and knowledgeable on vehicles on the lot. There was no pressure to buy and she walked with me as I looked at all the different models available. Well I saw this great GT/CS and said I need to drive this. I drove the care and immediately fell in love with it. Unfortunately due to my negative equity in the vehicle I was driving we could not come to an agreement on the price. Then it was mentioned to me that there was a new GT still being prepared for the lot. So, I figured give it a shot and when I saw it I was set back as it had everything I was looking for without the step up price. I was able to work with Crystal and the Summerville Ford team to become a owner of a new 2013 GT Mustang. Thanks

Christopher

13 de dic. de 2013

Excellent dealership, worked lated into the evening to get the deal complete, but each time I visited, they didn't pressure me

Bigman1972

13 de dic. de 2013

When coming to this dealership, I visited several times and test drove numerous cars. The car I was in wasn't suiting my traveling needs. The salesman was very patient with me, as they were aware that I had a poor experience with my last purchase of a Corvette from another dealership. I was very unsure and non trusting of any dealership from my former experience, however when I came to Summerville Ford, they made me feel very at ease and they were persistent in my financing and purchasing decisions.

jfp05003

13 de dic. de 2013

Several weeks ago I visited Summerville Ford with the thinking I was just going to look at the new 2014 GT mustang. Upon arrival I was greeted by Crystal who is very friendly and knowledgeable on vehicles on the lot. There was no pressure to buy and she walked with me as I looked at all the different models available. Well I saw this great GT/CS and said I need to drive this. I drove the care and immediately fell in love with it. Unfortunately due to my negative equity in the vehicle I was driving we could not come to an agreement on the price. Then it was mentioned to me that there was a new GT still being prepared for the lot. So, I figured give it a shot and when I saw it I was set back as it had everything I was looking for without the step up price. I was able to work with Crystal and the Summerville Ford team to become a owner of a new 2013 GT Mustang. Thanks

SCWilson

12 de dic. de 2013

I want to thank Summerville Ford and Percy Smith for my very easy and comfortable buying experience at Summerville Ford. I asked for a simple, straight-forward hassle-free experience and Percy honored that. He gave me a fair price on the Ford Escape that I purchased and a fair price on my trade-in. Everyone I encountered and dealt with was very polite and friendly. I would definitely recommend Summerville Ford and Percy Smith to my friends. Thanks again for what I consider the best car buying experience I've had!

Dan

5 de dic. de 2013

Ask for Sal Rigoroso for a hassle free experience. I found the vehicle on the Summerville Ford website, contacted Sal on the phone, made a two hour drive to Summerville Ford, met with Sal and test drove the vehicle with zero pressure, closed the deal with Sal and drove back home in our new Ford. It's that simple.

karen mcbride

5 de dic. de 2013

I bought a car from Sal last year and he was so great with me that when I heard my daughter and friend to have crash my car. I went right to Summerville ford and went right to Sal and told him what I need. He come back to his desk and told me the rate I wanted to give him a kiss. Sal is one of the best sells men I have ever met. Oh last year before I met Sal I went to ford in Moncks Corner and the old manger they had I just walked away and never went back. I f any one ask me I will always send them to Sal in Summerville. Thanks for every thing Sal . Mrs Mcbride

rthompson

4 de dic. de 2013

We were very excited with our purchase of our 2013 F-150 from Summerville Ford , Sal Rigoroso was very professional , excellent customer service. I highly recommend Sal and Summerville Ford to all my friend.

resamae28

4 de dic. de 2013

I was searching the market for many weeks looking for a certain vehicle in a particular color. I saw there was a car listed in the paper for an amazing price. At first, I thought the price was too high because it was a 2004 model. Then I went online to take a closer look at it and it seems to be exactly what I was looking for. I didn't have a lot of money to put down and my credit was not perfect. So I took a chance and applied online anyway knowing that I would just be turned down again. But I was wrong. I received an email and a phone call from Sal Rigoroso just as I was on my way to another dealership to look at one of there vehicles. Sal told me to come look at the vehicle and test drive it. I could not believe the condition the vehicle was in. I looked as though it just arrived off the showroom floor. The vehicle was in better condition than I expected, and to top that, Sal Rigoroso told me that I was already approved and the paperwork just has to be completed and signed. Mr. Rigoroso was so kind and friendly. He made my whole car buying experience so easy and stress free. The pricing of the vehicle was better than I expected given the immaculate condition of the vehicle. Mr. Sal Rigoroso made the paperwork process quick and easy. He made sure I was comfortable with my buying process and explained everything. Mr. Rigoroso was and excellent salesman. I could not have asked for better. He made my overall car buying experience the best ever. I will recommend him to all my friends and family. If I'm ever in the market for another vehicle, Mr. Sal Rigoroso will be the one I contact. Thank you so very much Mr. Rigoroso and Summerville Ford.

Alan D

12 de nov. de 2013

I am excited with my recent purchase at Summerville Ford from Sal Rigoroso. I went in to just see a vehicle I saw advertised, and with no pressure, just "take your time and check it out" approach, the vehicle sold itself, and without haggling, got below blue book value. Each time I visited the dealership, there has always been a professional staff person to attend to my needs with no pressure. The buying process was not too long, very quick with Sal, he found me a better rate than my credit union. Summerville Ford took care of all the paperwork. Overall, very pleased. Thanks Sal and Summerville Ford.

seabeeadp

12 de nov. de 2013

I went in to Summerville Ford after seeing an Ad in Craigslist for a truck I was looking for. I emailed Sal Rigoroso regarding availablity of the truck, as the price and pictures were almost too good to be true. The truck had so much more to offer, and was like it was just coming out of the showroom with a "new car" smell still for a 3 year old vehicle. I found the vehicle I wanted. There was no pressure, Sal was more concerned with me getting what "I wanted" instead of forcing other models my way. Buying process was quick, Summerville Ford took care of all the paperwork. I would have rated overall experience at "Great" if it wasnt' for what I consider to be high (but still reasonable) "processing fees". However, these fees were explained to me in advance, and still were almost 1/2 of what other dealers were charging. This buying experience allowed me to think outside the box again and not just look at CARMAX and other "no haggling" experiences I have had in the past. Thanks Sal and Summerville Ford. I look forward to enjoying my "new" vehicle. Great vehicle, great price, and no haggling and pressure. That is TOPS for me~!

holli

24 de oct. de 2013

we where looking for about 3 weeks, we knew what we wanted and how much we could afford, we sent Sal Rigoroso an email and had a response right a way!!! 3 days later I am driving my van!!! he made it possible!!

PINCKKI

15 de oct. de 2013

I'm an online shopper and that's exactly how I purchased my husband 2010 f-150. Excellent Customer Service! I have never had a positive experience like the one I had with Sal Rigoroso at Summerville Ford. No waiting around at the dealership all day like Iam a salesperson...once the deal was sealed I was informed, and my husband was driving away with his new toy within an hour!! If your looking for a new/used car see Sal Rigoroso for the best customer service in town.

Pinckki

15 de oct. de 2013

Our experience with Sal Rigoroso at Summerville Ford was outstanding.No run around, no spending half the day at the dealership, strictly professional business! My husband loves his 2010 F-150 Lariat! Thanks again Sal!

gail

14 de oct. de 2013

I drove to Summerville Ford after looking online at a Ford Fusion. Mind you I had a Toyota Sequoia that I loved dearly but no longer trusted for long hauls. I thought I would go to the Ford Dealership just to look. Before I got there I got a text from a Sal Rigoroso. good presentation, great personality, knows the product in and out. I looked at the Ford Fusion -- beautiful car -- but I realized I was not ready for a sedan. Then I saw the Explorer -- wow! what a great looking vehicle. So I asked to drive it. I loved it. It holds the road well, has great turning radius, and rates the best in safety categories. One issue -- I take my dogs traveling and that includes a large Chesapeake Retriever. So I needed the second row to be a bench seat so that I could fold it up and have good floor space for the dogs. Sal found the perfect fit for me -- it had just arrived on the truck. He went out of his way to make sure I got the car of my dreams and gave me the best price! No hassle, no fuss, just aims to please! The rest of my visit with Ford went just as smooth. I have had many vehicles and Sal and Summrville Ford will be my go to place in the future.

Tina

19 de sep. de 2013

I moved from NJ to SC and needed a new car. I had a truck that was almost 15 years old. Sal took care of me and showed me a car that I couldn't resist. He said at the beginning of our meeting that Ford was like family, and I believe him. I am now the proud owned of a used mustang that gets tons of attention. The car was is great condition and the sales process went by very smoothly. I never write this reviews because I never feel like the company deserves it, but Summerville Ford and Sal Rigoroso definitely deserve the 5 stars. I wish I could give him 10 stars. If you are in the area and want a great sales rep that will put your needs and wants first, I recommend Sal at Summerville Ford.

TinaH

19 de sep. de 2013

I had a great experience at Summerville Ford. I was able to purchase a used Ford Mustang with ease with Sal Rigoroso. He paid attention to what I wanted and did not try to force me into to any cars that I didn't want just to make a sale. He even charged my iPhone when it died. Thanks Sal. I would only recommend Summerville Ford to purchase a vehicle new or used, and would definitely recommend that you schedule and appointment with Sal.

Richard Standring

18 de sep. de 2013

First of all, this dealership has a sufficient number of vehicles to chose from. And, the two people we dealt were very knowledgeable and helpful. It was a pleasant experience. I would definitely recommend them.

Tony King

17 de sep. de 2013

You really need to give these guys a try, We went to the dealer about 6:45pm and Sal Rigoroso found a vehicle that surpassed our expectations and was within our price range. Addie Mack, the finance manager was great to deal with also, both guys are No hassell, no games, just down to earth friendly people. Tony and Ginger

ynot2000

17 de sep. de 2013

Great experience, Sal was easy to deal with, listen to what we wanted and could afford and showed us what he had with no pressure and no games, and did not try to sell us something we did not want or couldnt afford. He found exactly what we wanted and more. Between looking at cars, test driving and the dreaded "finance" experience, we were out of there in 3 hours with a new vehicle. Between the sales manager Sal Rigoroso and Finance manager Addie Mack, it was truly an easy and simple, no pressure experience.Thanks Guys!Tony and Ginger

J Rodrigo

11 de ago. de 2013

Brian Smith made the buying experience easy and stress free.

JRodrigo

11 de ago. de 2013

Excellent overall experience. Brian Smith made the purchase easy and stress-free. He was very responsive to emails and communication but in no way pushy or aggressive. Very refreshing car buying experience.

Laheath19

3 de ago. de 2013

I've given Summerville Ford and especially my salesman, Sal Rigoroso, and excellent review because, simply put, this was the most pleasant auto purchase experience I've ever had. My husband and I have credit problems due to the economy and have since changed careers but we haven't had the opportunity to repair the damage done. I've had salesman in the past treat me as if they were doing me a favor by taking the time to work with me. They know beggars can't be choosers. However, Sal was not only friendly and honest, most of all, we were treated with respect. He completely exceeded our expectations by not only getting us financed into something that would do for now, he got us into the exact vehicle we wanted. Two hours after walking in we drove home in a 2013 F-150 with an APR of 3.9%. I was so grateful I wanted to kiss his feet! He was definitely the hero of the day, and he knew it, but he didn't want any feet kissing. That was the coolest thing, he was just happy to help by doing his job. Sal Rigoroso, Summerville Ford and Ford Motor Credit so exceeded my expectations they've earned a customer for life. Also, the finance manager, Addie Mack, was just as friendly and it was a pleasure working with him. Anyone in the market for a vehicle, Ford or otherwise, should give that team the opportunity to help because that's truly what they do. Cheers!

ToniMcDowell

18 de jul. de 2013

I was searching for a used vehicle when I found one that I was interested in at Summerville Ford. I sent a request through www.cars.com and was immediately contacted via e-mail by Sal. After receiving the information requested, I contacted Sal and we negotiated a non-hassled price. I drove down from Myrtle Beach with my family to purchase the vehicle pending the test drive. When we arrived, we were greeted by a kind staff with the paperwork completed and the vehicle parked out front for a test drive. We loved it and proceeded with the purchase. Every person within the dealership with kind and knowledgeable. They made buying a car simple and a pleasure. Sal was even kind enough to follow-up to make sure that the vehicle met our every need. It is a blessing to deal with a car dealership that you can trust.

jennapreskitt

6 de jul. de 2013

I bought my very first used car here with the help of Sal Rigoroso. He was patient, approachable, and very understanding of my needs. Even with some complications on my end, he went above and beyond to help get me into the car that was right for me!! Very down to earth and really wants YOU - the buyer- to be happy. I appreciated that after having to jump through hoops at other dealerships! Thank you Sal and Summerville Ford :)

MimiBurgin

18 de jun. de 2013

I had a great experience buying a used car at Summerville Ford. There was no pressure in the sale and we ended up with a great car at a great price. Thanks, Sal, for a pleasurable car buying experience.

dcrews95

10 de may. de 2013

This was an awesome experience ! Sal and the other people were super friendly. I highly recommend Summerville Ford and will send friends and family to them.

Steve 2004 f-150

30 de abr. de 2013

My daughter totaled my truck and I needed transportation. After searching net for weeks saw an add from Sal at Summerville Ford. I work between 60 and 70 hours a week Sal helped by texting and messaging to get deal set up. Drove down after work on a Saturday and left dealer in under an hour. Sal is the man. Truck was cleaned and parked out front ready to go with full tank of gas. I thought dealers stopped the fill up years ago. WTG Sal. Only problem is google maps sent me to wrong address. Call and get direction if comming from out of town.

case42

19 de abr. de 2013

SUMMERVILLE FORD GAVE A CHACE TO SHOW I DO PAY ON TIME .LISA WAS THE BEST SALES WOMAN .I GOT A GREAT CAR TO DRIVE AROUND THE AREA.

ladybug88

17 de abr. de 2013

I had a fantastic experience with summerville, Ford. Sal Rigosoro was extremely helpful and took into consideration what I wanted and could afford. It was my first time big purchase and I felt like a valued customer as soon as I walked in. I got the sun roof I always wanted and still feel great about my purchase and it's already been a couple of weeks. I recommen!d anyone to visit Sal at Summerville Ford, you will be happy!

cskiracin

14 de abr. de 2013

I recently purchased a used vehicle from Summerville Ford. I had reviewed the desired vehicle on the dealerships web site and knew what I was looking for prior to my arrival. The vehicle was in very good condition and matched the description I had reviewed. My trade in vehicle was not in very good shape at all. However, I received a more than fair share trade in value for it. Customer service was quite good and Quinton did a very good job in getting the required documents in order.This was easily the smoothest vehicle purchase I have made and will definitely be back when the need arises. The ONLY drawback was that I was provided with just one key for the vehicle. Quinton did reassure me that I could stop by again at any time and have a key made/programmed at cost.

Walkerstango

28 de mar. de 2013

I was looking to downsize from an suv to a sedan to get better gas milege.. My man Sal made this happen for me and my husband :-) we bought the black on black 2013 Ford Fusion SE. This isnt my first car buying experience,but I will rate it as the best there was we had no back and forth with him. He told us exactly what he could get our payment to and when we signed it was exactly what he said there was no "bs" here!!! Sal was also very fun to talk to and he knew his job and how to do it well..He wasnt tge typical pushy like mostcar salesman you know the ones you see them coming and you leave. I would recommend this dealership and Sal to anyone interested in buying a vehicle you wont be upset.

RobertKirkley

28 de mar. de 2013

I have purchased 2 vehicles from Summerville Ford within the past 2 years and I feel that I got a good deal both times.The quality of the vehicles were great and I have had no mechanical issues with either vehicle so far. Sal was courteous and knows how to work the numbers to get you where you need to be on the price. Both vehicles were at the correct range in price according to fair market value. I also received a great deal on a Ford warranty and the finance rate Beat the pants off of my local credit union. Thanks again Summerville Ford, I will be back to purchase My next vehicle.Robert Kirkley

agilityhhi

27 de mar. de 2013

I called another ford dealership. Then I called sal at Summerville ford. We bought a new expedition el last week and had a very professional experience. He was not the typical used car salesman people talk about. He was very knowledgeable and very quick to deliver. He really put together a fair deal for us. This was the first time we felt we bought right and traded right as well. I would highly recommend before you buy in South Carolina give sal a call first

4Everest

19 de mar. de 2013

I think my experience was more than reasonable. I drove down prepared to leave my info and let them search high and low for an affordable loan, and call me within the next day or so with an offer. Well imagine my surprised when it worked out for me with nothing but a car with 200,000 that s 17 years old. I stuck to what I could and wouldn't do and they worked it out. I don't know what the future will bring, but so far I have praise for Summerville Ford and Adrian Townsend, Sales Consultant. All this happend in about 2 hours or so...drive in to transferring article from one car to another to leave.

mikeriden

16 de mar. de 2013

When I was looking at used cars online a car from this dealership caught my eye. I sent and email to their online point of contact and almost immediatley the next day I was contacted by their sales rep giving me information about the car and asking when I would be available to come in for a test drive. Needless to say I was very pleased with their quick and expediant buiseness in helping me purchase my new car.

chillywilly81

13 de mar. de 2013

My experience with summerville Ford was excellent! Sal Rigoroso worked very hard to get me the truck I wanted at a great price. He also set up a demo of the Ford sync, offered a vehicle detailing, three free oil changes and even sent me off with a full tank. This was the best car buying experience I've had and wouldn't hesitate to go back again