carolinavelez3542

11 de oct. de 2016

My name is Carolina Velez And Roberto help me in My lenguaje spanish. with the information And the time was very important in My buy of My new car.thanks.blessings

NALEXAB

10 de oct. de 2016

I stop by last Saturday to take a look , I end leaving with my first New vehicle, a 2016 Nissan Rogue, my sales person was amazing, his name Sean At , he called me after I left just to make sure how I was doing because I was with my kids and they're exhausted, after a rush decision of purchasing a new Vehicle, great experience , as a sales person I know I'm not a easy target , but I got the right person to talk me into my new car, not really a pushing person which I liked it.

Khristopher Edwards

6 de oct. de 2016

Fully satisfied with my purchase here at suthlerin, thanks to blake, jared and arlie, great guys! Also and this is my second nissan, you gained a customer for life! Khris Edwards.

Millertime6813

5 de oct. de 2016

I bought 2 vehicles from Robert Leininger, and will return this winter for another. He is awesome, not pushy, takes care of business and can be trusted.

Christelle

5 de oct. de 2016

We bought our second car here and as before, it was a great experience for us. We worked with Armstrong who remembered us from a few years ago when we bought our first car. There are great people here and they are so understanding. We left feeling great about our choice and I can't wait to come back again in the future. Thank you so much Armstrong for working so hard to get us a great deal! We really appreciate you and Sutherlin Nissan!

Panget1

5 de oct. de 2016

Dealership delivered excellent customer service and over time I'm sure we will be taken care of even after the purchase. A deal was presented that I was unable to pass up so they know how to be creative and work with you.

Brenden Maag

5 de oct. de 2016

John Flanagan was very accomodating of looking for the right car for me. Prior to coming in, I had talked breifly on the phone to him and he had a few cars in my price range ready for when I arrived. He helped me find the best deal on a used 2012 Nissan Sentra and I am grateful for his commitment!

mpadgham

3 de oct. de 2016

I had a great experience today at Sutherlin Nissan. My salesman Rob Leininger was great. He made the buying process quick and easy. He gave me a great price on my new Sentra. I also found the finance department to be the nicest I have ever worked with. I highly recommend!!

Phaseman343

3 de oct. de 2016

I would never buy a car at this dealership. I had been shopping around for a Pathfinder for about a month and I called this dealership to enquire about pricing and availability since I live about 2 and a half hours from the dealership. I was told by Amber Robinson and Eric Knowlston that they would better any price by $800.00 if I had the buyers agreement from another dealership. I took the drive, 2 and a half hours with the buyers agreement from another dealership. When I got to Sutherlin the sales rep, Larry Melia, was waiting for me and was very friendly until I told him that I was there to buy the Pathfinder and I has spoke to Amber about the price. He said he could not do that price and that the sales rep was him not Amber. I was with my 10 year old daughter and the sales rep had the nerve to ask if I wanted to argue in front of my daughter. I just walked out of the dealership. Complete disappointment. Cannot believe that a Nissan dealership would use lies and deception to attract buyers.

Jesse Garcia

3 de oct. de 2016

Amazing work done for me and my family. This staff has helped me out immensly and was able to get me in a car with he limited budget that i have.

Kinki65

2 de oct. de 2016

This young lady Raine is very friendly & personable. She made my experience delightful. Also is informative regarding the vehicles & services of the dealership. Thank you.

Seane

1 de oct. de 2016

Rob made our transition so easy and got us the best deal possible as we search all over . We will definetly be returning for another car soon

jglick327

1 de oct. de 2016

Back in 2000 I bought a used car from Sutherlin Nissan and it was the worst experience of my life...they knowingly sold me a car which I found out later was involved in a major vehicular crash, and had been pieced back together before they sold it to me...within a month it started falling apart on me, and I ended up having to buy a new car which I ended "upside down", as a result of still owing on the "lemon" that Sutherlin sold me...I swore I would never EVER do business with them again. Fast forward to 2015...I just stopped by looking at Pathfinders, when a salesman (Phil Cohen) came out and assisted me. I told him about my horrible experience in 2000 with his dealership, and he assured me that it was completely under "new" management. I took a chance, and ended up buying a brand new Nissan Pathfinder SL (loaded). The negotiations went well...and they ended up agreeing to my offer. Since then I have been VERY impressed with the customer service I have received. I've had a couple of "recall" issues, and every time they compensate me for my inconvenience with either a free car wash, or oil change. The people are very friendly, and VERY customer service oriented. I'm glad I gave them a second chance. Hopefully this high level of customer service continues, if it does, it is highly likely that I will continue to do business with them in the future.

Carbons

1 de oct. de 2016

We worked with Robert L as our salesperson and Carlo as our finanace manager. They were both fantastic to work with! They were knowledgeable, patient, and considerate! We enjoyed our first experience in dealing with them so much that we decided 3 days later to buy another one. I would definitely recommend these guys to work with!

Anna

26 de sep. de 2016

This was my first time buying a car without having someone with me. Armstrong made me feel comfortable. He had a lot of knowledge about the cars he showed me and I didn't feel like he was just trying to sell me a car. I would highly recommend him.

John Ferich

26 de sep. de 2016

Ask for Phil Cohen. Easy to work with and he takes the time to answer questions in a kind and professional manner Be sure to ask for Phil when you search for your next vehicle...

6011

25 de sep. de 2016

I had an ironed out agreement to purchase a truck. I was told everything was approved. Checked and double checked that everything was OK because I had a long drive to the dealer. The salesmen was possibly the laziest human ever. I asked for days to get just a couple pics of the truck and the window sticker, but never got them. I spend a half of a day to get to the dealer only to find out that the approved price was ok'ed and then taken away. They wanted $8500 more than what was agreed to. I wouldnt be so mad had they been honest so I didnt spend a whole day and a lot of gas money to find out I was lied to.

Chelo1974

25 de sep. de 2016

Roberto took very good care of me during the purchase of my new car, he went above and beyond to get me what I really needed. Great people, positive upbeat attitude with all customers in the dealership.

Altima1

24 de sep. de 2016

Meakin Hoffer helped me find the perfect car. I love my new Altima. Car buying is usually so stressful for me but he made the experience amazingly comfortable and explained everything to me.

stpftm

24 de sep. de 2016

I've had a wonderful experience with Arlie, who helped me get the vehicle I needed. My old car broke down on a Friday, and I had only a weekend to find another means of transportation, so I don't miss work. As a first time buyer, I was a bit nervous and wasn't quite sure how all this will work out, but Arlie approached my situation with calm spirit and understood my predicament. He put a lot of effort in working out the details of the deal and was never pushy or asking intrusive questions. In my humble opinion, when you are looking for a new vehicle, you should ask for him! He will do his bet to take care of you! Thank you Arlie!

Dswick77

24 de sep. de 2016

Usually buying a car is an incredible hassle! However, I came in to Sutherlin Nissan in Ft Myers on an internet price promotion and Larry did his best to get me an increadable deal. I would highly recommend him and that dealership!

Peter B.

23 de sep. de 2016

In all my years of buying cars from dealers (over 40 years) I have never had a sales person quite like Arlie. He truly cares more about the customer and getting them the right car than his own financial gain. He is honest, sincere and a straight shooter. My future car purchases will be with Arlie Won. This is my first Nissan and I couldn't be happier, everything he told me about this car is true, came thru with all his promises and even followed up after the sale to make sure I didn't have any questions. Do yourself a favor, if you need a car go to Arlie Won.

Bnorman

23 de sep. de 2016

He's was first class with customer service and I have recommended him to over 5 other people. Great job Frankie Gee thanks for everything

Barbara Rhau

21 de sep. de 2016

The staff was extremely helpful and friendly. Denise was the best! She got me an amazing deal and even helped us with another purchase and with getting a new insurance for the car. Will definitely be referring Sutherlin to everyone!

Ventura Lopez

15 de sep. de 2016

The staff was very friendly and welcoming. The salesman and the rest of the team treated me with dignity and respect. I would highly recommend Nissan Dealership to a friend. This truly was a great experience.

Susan Thompson

12 de sep. de 2016

Phillip Cohen of Suttherlin Nissan was very pleasant and knowledgable. I don't like salesman due to applying high pressure sales tactics. There was none of that today which made for a pleasant experience.

Michael Abiva

7 de sep. de 2016

Sean AT is awesome, I had the best car purchase experience. If there would be 10 stars I would give him 10 STARS not 5... I'm very happy and thank you Sean AT for professianalism...

The Gauthiers

5 de sep. de 2016

Phillip was a delite working with, he was honest which is rare at most dealerships, and very quick processing the paperwork for our new car. Thanks again phillip c.

Damien P

26 de ago. de 2016

Armstrong was the best and i will come back to only him. He made it easy to get into a car and out of my old lease.

Dana Plummer

22 de ago. de 2016

Sean AT is the best! He got me into a car I love even with not so great credit. I would recommend him to anyone looking to buy a new car!

Lalo29702

21 de ago. de 2016

Well, nice staff, they did great, i woul like to have it in spanish, but any way they are friendly, honest and straigth.. that's what i like most...They went the extra mile with the services and with some personal advices... thank you guys

Nathan Chandler

17 de ago. de 2016

Phil was very professional and helped us find the right vehicle for our life style the staff at sutherlin was great we will recommend the dealership to or friends and family we love our new car with a lifetime warranty on the powertrain.

Jamie Urban

16 de ago. de 2016

We are loyal Nissan customers and thank the staff at Sutherlin for their professionalism and amazing service. We had a specific price in mind and the sales team met our needs and then some.

Unhappy Buyer

10 de ago. de 2016

We were shown and test drove a vehicle, liked it and decided to buy one. We were offered a few color options and decided on one. The vehicle was prepped, we had to obtain financing as a condition of the price (we were told we could pay it off without penalty at any time) but had wanted to pay cash.The vehicle we test drove had an economy mode option and satellite radio. We were given a brochure and told we had 6 months free satellite radio and then we'd have to purchase a subscription. We we got the vehicle home and tried to transfer our satellite service from our trade in to the new car we couldn't figure it out. We took the car back to the dealer where two people tried to get the satellite feature going, only to discover our vehicle wasn't equipped with a satellite radio. We then discovered the "economy mode" was another feature we thought we had purchased was not installed on our vehicle.Our salesman, after failing to get the radio programmed and realizing it was not equipped as we had thought, told us "well, that's how we were able to get you the price you wanted". Why were we given a brochure and told we had to buy service after 6 months if it wasn't even equipped?I filed a complaint with the State of Florida, but when you accept the vehicle and drive off you've signed a paper saying you accept it. Be sure to read the fine print and make sure the vehicle you test drive is equipped like the one you end up with.This was an expensive lesson, but I learned not to buy from Sutherlin Nissan again.

Warren Forehand

8 de ago. de 2016

The service here second to none. Arlie my saleman could not have done a better job. He was really working hard for me to get the best deal. Everybody in the salesale department worked very hard on my behalf to put this deal together. Thanks from a happy buyer!

Carol Coleman

3 de ago. de 2016

My experience here has been exceptional! The best customer service Ive ever experienced at a car dealership! Arlie Won has been AMAZING! He helped me so much and because of him I get to drive home in my dream car! He went above and beyond and I not just view him as a car salesman but a new friend!

Liz Forsyth

28 de jul. de 2016

We enjoyed the attention and service we got at Sutherlin Nissen in Ft. Myers. Phil Cohen was helpful in making the buying of a new car easy and painless. Very pleasant person and there was no pressure. Thank you, Phil. Roger and Liz Forsyth.

Michael LiVigni

22 de jul. de 2016

John Leone went above and beyond trying to get a deal to work for us and he was fantastic! I must mention Slavek also because without his help along with John's tireless effort I doubt we could have reached an agreement ! I will certainly recommend your dealership and outstanding staff to all.

Very Dissappointed

16 de jul. de 2016

the actual price for the Pathfinder was $7,000 more than your published internet VIP pricing Had to deal with 4 different sales people Will never buy a car from your dealership, plan to go to Naples Nissan, I buy a new car every 2 years.

John J Mylenek

16 de jul. de 2016

Our salesperson, Phil Cohen, made the car buying experiene easy to navigate. He was professional, courteous and respectful to our needs. I would highly recommend him for future purchases.

Kristina Hole

15 de jul. de 2016

We had bought 2 cars at Sutherlin Nissan along with the car care service plans. The service department used to be convenient by allowing walk ins, which were done in a timely manner. Over the last 6 months it's difficult to make an appointment and there are no walk ins permitted. Even with an appointment I waited over 2 hours for an oil change.

Kary1186

14 de jul. de 2016

Armstrong was great! He helped us get exactly what we wanted and worked for us. Great customer service. When you go Id make sure to get him to help you!

Keith J Larson

13 de jul. de 2016

Everyone has been wonderful to deal with for our new car lease today. Tino greeted us with warmth and obvoisly enjoys his position here. Phil was patient and knowledgeable and allowed us ample time to make our decision. Managment was flexible in assisting us with the right payment. Thanks much!

Bigin67

12 de jul. de 2016

I brought my car in for a recall. I had set a 7:30am appointment because I was told it would be the first car in at that time. After my car had sat in the same spot for an hour and fifteen minutes for what I was told would only take 45 minutes. I tried ask what was going on and just got pawned off to different employees with no answer. These service department employees are nice at first but when they do something wrong and you call them on it they become rude and unfriendly.

Susan Arnt

11 de jul. de 2016

Phil was our salesperson and I will say he was pleasant and patient with my husband and me as we really worked long on a deal. He answered questions and was very knowledgable on the car we were interested in.

BillJan 3450

4 de jul. de 2016

Awesome people. Patrick is the best. Blake was fantastic and he went over and above for us.Friendly and pleasant atmosphere..theses people went above and beyond expectations..

Sara Holmes

23 de jun. de 2016

We weren't sure what we were going to be able to afford. Thanks to Sutherlin Nissan with 2 beautiful cars! The service was excellent and made the car shopping process simple and easy.

SutherlinSucksxxxx

22 de jun. de 2016

The Sutherlin Nissan dealership! A dealership where you go to get cars that are over priced, with horrible customer service, and managers who are non existent or hiding behind curtains. Don't expect an honest deal from these professional scam artist, Naples Nissan restores my faith is buying a Nissan.

Jeff Skala

15 de jun. de 2016

The staff was very professional and worked hard to get us at a price we cpuld afford. This is the second vehicle we have purchased here and I would recomend for anyone to come here for a great deal. Frankie G. Is the best!

MSJAMAICA

3 de jun. de 2016

Mr Jimmyy Epps is very friendly and always smiling. Knows his area of expertise. I have been coming here since I bought my car here from of course the best Mitra Ramersad. If Mitra cannot get you into a car, NO ONE CAN. Big Kudos to Sutherlin Nissan Of Fort Myers.

NISSAN2015

23 de may. de 2016

Awesome TeamDalia ,Harry ,Mitre made my buying experience memorable and positive. From Internet Sales to Test Drive to Finance Negotiations.- Thank You!SUTHERLIN NISSAN Team

Greg

10 de may. de 2016

Phil is a straight shooter, tells you like it is , BUT still work his tail off to get you into the vehicle you want at the price you want. He got me into a Rogue SL and was always professional and friendly, Everyone I met at Sutherlin Nissan is friendly and speak (say hi ask how you are etc) as they pass you even if they are not working with you on your deal!

Jennifer Snow

10 de may. de 2016

Dalia worked diligently with my family prior to our having time to visit the dealership. This allowed us to walk in and feel we got the best deal we coukd. She was amazing. She took the time to explain the cool details of our new Pathfinder. Great experience.

Juan

2 de may. de 2016

Neil was awesome in providing me all the information needed in the purchase of my new 2016 Maxima. Neil demonstrated his professionalism and knowledge of the industry, which made me feel comfortable. Everyone at Sutherlin makes it a friendly environment.

lizm051999

29 de abr. de 2016

Awful! Incompetent! Liars! And above all no respect for their customers or their time. I was made an offer and when I tried to take up on it the very next day they pulled off without even caring that I had already made arrangements... No regards for their customers! Would never recommend or buy from! Just plain disrespectful and the manager didn't even care when I called to complain about the sales guy... He just said "sorry we cant do anything about that" What?? R u kidding me! No respect! So disappointed!

mii3kids3

26 de abr. de 2016

I enjoyed the time I spent at the dealership. It was my first time buying a new car and I was nervous. I did't have good credit, so I didn't want them to get over on me. I first dealt with Tino and expressed my concerns. He took extra time to explain the whole process to me. I also worked with Denise and she was wonderful and simple. She told me where my credit was, and then we walked the lot. I didn't like the vehicles she picked out. I really wanted a newer Nissan Altima. I picked one out and she got me into it. That simple. I was out of there in two hours. I had an issue with the window tint place they use and Adam (Service Manager) was able to send a mobile tint specialist to my job. Also, after I bought the car, I noticed there was no back speakers. I was not aware of that. I spoke to Adam and he took care of the installation of wiring and speakers. I am so happy with my new car and the service. And then after I bought the car, Carlos from financing called me and gave me a complimentary 2 year maintenance plan for my vehicle. That really saved me alot of money. Yey.......... Carlos is the best financing advisor there. Since my credit is low, he gave me suggestions on how to improve my score, so I can refinance later and not pay so much for interest. This is all new to me and they spent so much time with me explaining and did not get frustrated at all with my repeat questions. LOL....... I think I was getting frustrated with myself. There team is awesome. They took care of me all the way around. They really went above and beyond. I am sending everyone I know over there. Down side is, I wish I would of got a cover for my keys. :( Naples Nissan is very horrible, especially with customer service!!!!!!!!! Always go to Sutherlin Nissan.....................

T Jan Throgmartin

26 de abr. de 2016

HAVING BEEN IN MANAGEMENT AS WELL AS FLOOR SALES, I WILL NEVER, EVER DEAL WITH ANOTHER SALESMAN. HE IS OUTSTANDING. I SOLD HUNDRED THOUSAND DIAMONDS, AND I THINK ARLIE COUD OUTSELL ME. CLONE HIM. JAN WAGNER THROGMARTIN.

hossler

21 de abr. de 2016

We bought a Nissan at Sutherlin in September 2015. We were treated nicely by our salesperson, although we felt very pressured to purchase. They were all over us to buy and that was the END of Sutherlin caring for us as a customer. It became apparent We were ONLY a number, just another car sold!! Never were we told that we will be paying $799 for dealership fee on our cash sale; this is when we should have gotten up and left this pushy dealership. Then 6 weeks went by and I never received my car title. I continued to call month after month, week after week to obtain a title I paid CASH for!! I was promised it was coming, and told you should get it soon...finally after 5 months, in February 2016, I went into the dealership for the second time demanding my title! I was told "I fell through the cracks"!! Then, I personally took all the paperwork and received my title on my own!! I spoke with the General Manager, Mike twice demanding the $799 dealership fee back, which I felt was a joke, especially since I did the work to obtain a title for my own car. He has refused to return my request, and never did he apologize or recognize his dealership did anything wrong to me after 5-6 months without a title!! I will never return to Sutherlin Nissan of Fort Myers and warning you to think twice before you do!!

Pepper123

20 de abr. de 2016

We were lied to by several employees.from the sales person to the finance guy. I now feel I can't trust them. Therefore I would not buy a car from them again, nor will I get my car serviced there.sorry according to other reviews I guess we are one of the few who had a bad experience ,

doubleb

20 de abr. de 2016

David David did a great job in helping me transition from a 2014 Pathfinder to a 2015. He made the process easy and quick (with 2 kids that's important!) I look forward to working again with him in the future.

nissan Pathfinder

31 de mar. de 2016

Chris did an outstanding job on getting us a beautiful car that we love. 100 percent was given by Chris. He's caring, honest and a very hard worker.Patty & Larry Hoelzer

Paula Mycoff

24 de mar. de 2016

Excellent sales person. Everyone went above and beyond to see that I was in a vehicle I felt comfortable in. Great dealership and ALL staff interact with customers in a positive and upbeat attitude.

Mareille Rolon

22 de mar. de 2016

Armstrong is a kind and honest gentleman. I came in to look around and get imformation about leasing and buying a new car. Armstrong and the general manager spent time to show me around and help me find the perfect car for me. He was extremely helpful and I am leaving with a new car today.

Disgusted buyer

16 de mar. de 2016

Agreed on a price. Contract said 1000.00 more than agreed on. Small repairs and 2 keys were promised - half repairs done just one key received. Never was shown actual contract - only signature pad. Was told I couldn't get my copies until the next business day when I picked up car. My mistake that I didn't insist - lesson learned!

Monica Farias

11 de mar. de 2016

MR. ARMSTRONG WAS VERY HELPFUL AND FOUGHT IN MY BEHALF FOR THE VEHICLE PRICE I WANTED. I RECOMMEND HIM AND WHEN I NEED ANOTHER VEHICLE HE IS THE PERSON I WILL DEAL WITH. IT WAS PLEASURABLE.

Marsha J Needleman

8 de mar. de 2016

l think my sales man is the bomb ! He was a no pressure go to bat for me. I am at a lost for words and for me that is unusual. He has a great personality, very professional and is a great soul!! I not only am so very greatful for the superb deal I received but will be a great source of referral.

Marsha Needleman

5 de mar. de 2016

My sales man went to bat for me, no pressure, professional, a great personality and caring soul! He worked hard to make my deal happen and for that I am so very grateful. I will be a gr8 referral source for the dealorship and my fantastic sales man.

Michael

1 de mar. de 2016

Great sales department, very friendly will keep doing business with them made the experience fun and exciting , great team from start to finish understanding and professional

JADWIEBER

1 de mar. de 2016

Its not every day you buy 2 cars at once. Mike did a great job with us working on a deal for us. I must say that the dealership was very nice and friendly. I really must say I think you have many associates that enjoy what they are doing and it shows. Thank you to Mike Collier and Anthony Vincent Costa for a great day. There was only one negative for the day and it was to long of a process 6 Hrs. But I did win $50 on the wheel & a GPS system. Thanks again I will be back......

dmorey

1 de mar. de 2016

Wayne Kass was my sales rep. He worked with me and gave me what I asked for in a new car. He was very patient with me, ran around the lot several times to get me what Iwanted. Iam very satisified with his service. Thanks, Wayne.

JHallman

28 de feb. de 2016

Yesterday, I purchased my second vehicle this year from Sutherland Nissan. My sales Rep was Eric Goldman both times. My experience was awesome on both transactions. He listened to my needs and found a vehicle that fit those needs and my budget. He was able to negotiate a deal that allowed me to easily accommodate my restricted budget with interest rates that are extremely low! I purchased one new Nissan and a used Toyota.

Lorraine

24 de feb. de 2016

Took an hour but was entertained while waiting. Friendly, efficient employees. Both my Florida and my New Jersey dealers are great, thank you. Love my Pathfinder Lorraine pobanz

Dave & Sharon

22 de feb. de 2016

Chris was great to work with. Even came in on his day off to accommodate us to finalize deal. Hope Sutherlin knows what a great employee they have working for them.

Got Screwed

21 de feb. de 2016

I didn't like that they didn't shop the loan around and there were some things I felt misled about. I have had better buying experiences elsewhere and do not think I will be back.

rgritten01

19 de feb. de 2016

At Sutherland Nissan I always have the best experience the minute I walk through the door... I am always greeted with a smile and a very warm welcome... I have purchased 4 cars from Sutherland Nissan and get such great service I refuse to go anywhere else .. The experience from the minute I walk through the door to purchase the car to the service I receive when getting my oil changed is simply the most amazing experience I have ever had. ....

wjbaron

16 de feb. de 2016

We purchased a 2015 Nissan NV3500HD from Sutherlin in August 2015. This vehicle was known by both parties as having disabled/missing safety equipment. Specifically, most of the rear head restraints were missing. We agreed to purchase the vehicle with the condition that Sutherlin would provide the missing head restraints. This was agreed upon by both parties. It has now been over six months, and Sutherlin has failed to provide the missing safety equipment. For the last six months, we've been getting the runaround from sales with the pitch that "we're trying to locate some headrests". Sutherlin could very easily provide new head restraints, but is refusing to live up to their end of the agreement.Updated 2/24/2016: Was contacted by new internet sales director Slavek after original review was posted. He offered to resolve the issue immediately and just purchase the missing head restraints that were owed us. One week later, the head restraints were in and available for pickup.Still rather upset that it took half a year to get this resolved, but they did finally come around.

itsashleync

12 de feb. de 2016

I purchased my 2013 Altima in April 2015 used and love my car. I recently had to bring it in because I was having some transmission issues. Jerome and Jimmy helped me out so much and were so patient with me. They took the time to drive in the car with me and provided such great customer service. Now my car is running like brand new and I feel safe again. thanks for taking care of me and my family. The transmission replacement only took two days! Great service and in a timely fashion. Thanks Jerome and Jimmy and any others that were involved. I appreciate it so much!

Sailors

12 de feb. de 2016

No pressure, sincere, great demeanor, always willing to help, not too much back and forth with his manager. Wait times were minimum, handle interruptions quickly,

Larry D.

11 de feb. de 2016

This is the first time I have had the pleasure of working with Jimmy in the service department at Sutherlin Nissan. What a wonderful guy! Patient and courteous with a calmness during those hectic time at his desk, during the many calls and interruptions he experiences. Over the past years we have owned many autos and have had work done at other service departments. Yours, with Jimmy, is a five star operation. Thanks for the nice job!! Larry and Audrey Dotte

Erika A.

10 de feb. de 2016

Quick and easy trade in! Got great value for my old Nissan Sentra, leaving with the Nissan Rogue! Great sales and finance team! Happy returning customer!

dez071971

5 de feb. de 2016

Nissan actual care about their customer's complaints. Thank you Nissan for the STAR turnaround results. Thank you dealerrater.com for having the site for consumers like us.Kind regards, Desiree Price

Jennifer kw

4 de feb. de 2016

Went in there today thinking that my chances of getting out of there with a great deal & great car were slim to none... How wrong I was !! Wayne Kass was a Godsend , walked me thru every step of the process with patience and witt. Many thanks to the friendly employees and the great deal !!! Wont go anywhere else ! Customer For Life !!!!

Thoover813

1 de feb. de 2016

Never bought a car from Sutherlin before, and my college daughter needed to lease a car as she also just got a part-time job. A 2015 Sentra S for $1500 down and $99 a month?!!? This was crazy good, and she is thrilled. The process was a little long, that may have been due to the torrid rain outside backing everyone up.

Derick1984

1 de feb. de 2016

The people there were extremely helpful and informative. My sales person woked with me even though my credit was less than perfect and treated me no different than someone with excellent credit. Thanks to him and everyone at Sutherlin Nissan I now have a new truck.

mik616

31 de ene. de 2016

I dreaded buying a new truck and going through all the hassles of negotiating a fair price.. I have buying cars for 30 years and always had a negative feeling about my past transactions in my dealings with sales people and especially the main guy that decides on a final price. To my complete surprise, I met Patrick a 20 year veteran in the car sales business. Patrick is a complete professional . I consider myself very demanding in getting all the information I need before making a large priced purchase. Patrick showed patience and respect to all my needs. If I have defined you to be the same person as me. I would strongly recommend you talk to Patrick. Thanks Patrick and Good Luck!

seniorNissanowner

29 de ene. de 2016

Once again, Jimmy supervised the service of our 2008 Nissan Altima, and no matter how busy he is, he always manages to make us feel that we have his full attention and we trust his advice. We also appreciate the new seats in the waiting room, along with the clean facility.

Maria

28 de ene. de 2016

I would have never imagined a young 20 year-old, part-time worker, and full-time college student could get a auto loan . My old car wasn't reliable and I really needed a car to drive the long distance to school, to the hospital where I volunteer, and to work. I tried getting an auto loan from my banks but they both rejected me. I felt depressed because no one wanted to give me a chance. Then a friend recommended I come to Sutherlin Nissan to talk to Neil. Neil was truly phenomenal. He was direct and honest with me all the time. I went there hopping that I could get approved for a loan. Not only did Neil help me get approved but he was able to get me car that same day for an affordable price. I don't believe Neil knew how I truly appreciated his help. I never imagined anyone one would give me a chance after being shot down so many times just because of my youth. However, Neil was able to. He truly is an angel. Thank you so much for your help.

LoveMuranos

28 de ene. de 2016

Took our Murano in for an oil change as well as a few other maintenance issues. Jimmy kept us informed of what the tech found as well as costs involved. We are sorry we do not know the tech's name, but Jimmy always provides us with outstanding service.

Davetoronto

27 de ene. de 2016

We were under time restraints because we had to get back to Toronto . However my drivers window would not function . This meant that sometimes it would not close. Not good for a long trip! Our consultant, Jimmy, said just get here early and they would fix me up. Sure enough , the master board was the problem and replaced the same day. He was very professional and polite. We come here every year so now I feel confident that my Altima will be well looked after!

Bernardo

25 de ene. de 2016

I really regret the first day I went to that thieves dealer. THEY ARE PURE THIEVES. THEY DON'T CARE ABOUT THEIR CUSTOMERS. THEY ONLY RIP OFF ALL CUSTOMER,AND I REALLY HOPE THEY USE MY MONEY TO PAY THEIR HOSPITAL BILLS AND NOT TO GO ON VACATION. I WILL NEVER PUT A FOOT IN THAT DEALER AGAIN. I ARRIVED AT 8 AM TO DRAIN MY TRANSMISSION FLUID AND LEFT AT 4 AND I WAS CHARGE 1600 DOLLARS FOR THINGS THEY SAID THEY FOUND DURING THE SERVICE. REAL THIEVES.

Xraynmama

24 de ene. de 2016

The salesman was polite and thoughtful, not pushy. He answered all of my questions and made me feel comfortable. He did not rush me or push me into a decision. Thank you for helping me with my new car purchase! I am very satisfied!

dwilliams0911

22 de ene. de 2016

Our sales person Susan Babb went above and beyond to get our deal done. Could not have asked for more! Everyone was very helpful. We ended up with a beautiful Altima.

oliver

18 de ene. de 2016

we went in to lease a sentra and our sales person was brand new but was not affraid to tell us and he did an awsome job! Best Wishes to the new the "jay leno" thanks for doing a great job and best of luck in your new career.

Bill

16 de ene. de 2016

Larry was very professional and not pushy or pressuring us in any way. I knew the vehicle I was interested in and Larry showed us all the particular vehicles in stock that I was interested in buying new.Other than spending actually too much time at the dealership everything went well and we were quite happy and satisfied with the purchase of our new Nissan JUKE. The long time at the dealership was the only small issue we encountered.

bblank

14 de ene. de 2016

Slavek was absolutely terrific Very professional and a wonderful young manThe business part of the sale was honest and straight forward and my wife and I were very impressed with Adriano. I have dealt with Jimmy in service for years and when he saw me it was like seeing a friend I would highly recommend Sutherlin for your next car purchaseDr. Barry BlankGo buckeyes

Rick H.

11 de ene. de 2016

Thanks to Mr Jimmy Epps.~ I have known Jimmy for many years and he is the best service Adviser I have ever encountered.anywhere. He was very courteous and knowledgeable....kept me informed of what to expect..He showed me the customer lounge, and made me feel comfortable at Sutherlin Nissan.I will ask for Jimmy whenever I take my vehicle to Sutherlin Nissan for service..Rick HendricksFort MyersJanuary 11,2016

Kari_Ann3

11 de ene. de 2016

My caregiver was Jimmy, and he made my experience easy & made me feel important, and like he would do anything for me! It was wonderful!

Bob is happy

7 de ene. de 2016

Moe is fabulous. More patience than JOB. Would recommend him to anyone and everyone.Helped find the car that satisfied even my better half.Nisson would be really foolish to ever lose such a great gentlemanHelped me with a new lease.My third Nisson lease and there will be more.

nissan

4 de ene. de 2016

Slavek was great to work with. He explored all options with us, directed us to what we wanted to accomplish and then processed the whole deal in a timely fashion.

kgardiner1986

31 de dic. de 2015

I couldn't find a 3 row SUV anywhere within my price range. Sutherlin Nissan got me set up in my range! I already test drove the Pilot and Highlander. But Honda and Toyota would not work with me. The salesmen at Sutherlin not only helped me, but showed interest in my finding a car with everything I wanted, and within my price range. Great working with these people. And they give you a free gift from their "wheel of fortune" they have set up in their showroom when you buy a car! Adds a little fun to the deal. Happy with everything.

STEPHANIE

30 de dic. de 2015

I worked with Neil and he was exactly what I was looking for in a salesman. He made me aware of all of the options in my budget and I truly felt as if Neil was working to find the best vehicle for me!

YD

30 de dic. de 2015

I was very surprise by the management of this dealership. He was open and honest with us and was key in bringing our deal to a satisfactory conclusion. Good team very satisfied!! Will recomended

Tanya

29 de dic. de 2015

Great experience! Moe was a nice salesman who wasn't pushy and very supportive!:) It was fun to spin the wheel and win a service package as well!

ashleybeckos

29 de dic. de 2015

I was very happy with buying my brand-new 2016 rouge! It was a struggle to even find a car i wanted and this dealer ship and its salesman made the challenge a fun experience. Big City Bob was a great salesman and he was upfront about everything he was a great help. Thank you Sutherlin Nissan for helping me.

gregghamilton

24 de dic. de 2015

Jimmy in the Service Dept goes the extra mile to insure customer satisfaction. In difficult circumstances, Jimmy makes it all work out to benefit the customer.Thank You. I look forward to our next visit.Greggory Hamilton

JAB21284

22 de dic. de 2015

My expirance at Nissan was amazing!! I got the car I wanted at the price I wanted, my sales person was professional and attentive, he made me feel comfortable and at ease. His knowledge and patience with me while explaining the features of my new car was remarkable!!! I will definitely be sending my family and friends in to see Slavek!!!

Ipod

22 de dic. de 2015

Best rep i ever had to deal withFrom A to B, exceptional/quality salesperson and wouldn't trade my experience with him for the world

Gino SANTORIO

21 de dic. de 2015

I was in the dealership looking to purchase a new Nissan and Mr Bobbie Price helped me . He was very professional and knowledgable. When I am ready to buy the car I will definitely get it from Bobbie Price.

sreid

19 de dic. de 2015

Bob Price was the most Knowledgeable and helpful Rep I have dealt with, Great Guy, Whole experience was great doing a lot of shopping and he stood out

An650rider

19 de dic. de 2015

Bobby is a great representative of your company, friendly, knowledgeable and extremely courteous. I was just doing some window shopping to see the new Maxima and Murano, I explained I was several months away from any potential purchase. But, when the time comes I will make him and your company my first choice.

Carolina24

19 de dic. de 2015

Upon my arrival at the Nissan dealership I was met with kindness and understanding. My car salesman was excellent. He exceeded my expectations. He was able to help me find a vehicle that was not only right for my family but stylish and affordable for me. I'm very pleased with my car and I thank Big city Bob for his patience and hard work.

Kit_Qat

19 de dic. de 2015

Armstrong was great. He was knowledgable about the Rogue and very easy to work with. He made sure I understood everything and that I was satisfied with what I was purchasing.

Blitzen1

14 de dic. de 2015

Phil Cohen took great care of us and I am loving my new Altima. I got the car that I wanted with technology I need. As well, he upgraded my seats to leather at no charge.

flamingo6681

14 de dic. de 2015

this person was very friendly and helpful to me, as I know very little about cars. he seemed to be a trustworthy person, and made you feel comfortable when working with him

Sue

14 de dic. de 2015

Bob was knowledgable and took the time to provide me vehicles in the price range that I was able to afford. He was very professional and very nice.

Araceli

13 de dic. de 2015

Humberto made possible the purchase of our new 2015 Nissan Titan, He was always willing to help us resolve our concerns. Thanks Sutherlin Nissan of Fort Myers.

dlester123

13 de dic. de 2015

We just recently purchased a 2015 Nissan Rogue. We had such a knowledgeable, caring and fun salesperson, Jeff Lockhart. He was unbelievable. Thanks Jeff! We will definitely be referring our friends and coworkers to you.

2ndBB

12 de dic. de 2015

Couldn't have had a better experience. Appreciate the Knowledge and Approach of Frankie Gee...I will not only recommend your dealership but I will send friends to Frankie...

kenz123

11 de dic. de 2015

It was very easy finding the right car when Frankie was helping me, he had also made my experience fun. I recommend him to anyone!

Yolanda Molina

9 de dic. de 2015

Phil was great with us. He took his time and explained all the benefits concerning the features and services. He also got us a great price on a Sentra. We will let are friends and family know about our positive experience at Sutherlin Nissan. Thank you Phil for your help.

Ghost

8 de dic. de 2015

Both my wife and I are pleased not only with the Altima we bought, but also with the deal we received. I typically do my homework before shopping but went into this without a good knowledge base of the Altima or Nissan in general. This was our first visit to Sutherlin.The salesman, Mike Collier, gained my trust and confidence quickly with his no nonsense approach, product knowledge, and professionalism. What cinched the deal for me was the level of integrity demonstrated during my entire experience. The message I received throughout the negotiating and contract phase was consistent with no pitches of unnecessary add-ons, plans, preparations, or other fluff typical at other dealerships.Sutherlin Nissan will be my first stop when I'm ready to shop for a car in the future.

katherine Petrovitch

7 de dic. de 2015

Phil and the Sutherlin team were incredible. They assisted us throughout the purchasing process. They were very patient and listened to everything we had to say. They responded appropriately to everythin we asked for. We will recomend Sutherlin to our friends and family.

Charles Hartley

7 de dic. de 2015

Phil was a pleasure to work with. He was extremely helpful and worked hard to get us a great deal. Happy to leave with my new Nissan.

Ivi612

2 de dic. de 2015

He told me everything about the car I was interested in and I recommend my friends to him. I will be back to purchase and so will my friends

Donna McPherson

2 de dic. de 2015

It feels so great to know you can depend on Frankie and Dave to get the job done. Very appreciative of their own hard work.

Richard W Kiernan

2 de dic. de 2015

THANK YOU FOR AN AMAZING BUYING EXPERIENCE!! Slavek did not rest until he got me the vehicle and payment I needed! THANK YOU ! as well for the great deal the finance department gave me. You have a loyal customer for lfe now thanks! one last person is my great friend James Turcios for recommending your dealership and the quality of the Nissan product.

Vickie Johnston

1 de dic. de 2015

Big City Bob at Nissan was really great! He put me in a new Sentra and he fought to get the deal that I wanted!

Franklin Caceres

1 de dic. de 2015

Alex sirigos was very efficient, he gave great service and listened to us he also helped through the process for purchasing our car. Our experience buying a car at Nissan was a very pleasant one.

al

1 de dic. de 2015

I am somewhat new to Fort Myers and wanted to look into purchasing a Nissan Altima. Never been to Sutherlin Nissan nor knew much about them, I was met by Armstrong and I told him what I was looking for. He found one for us. Explained all the features. Took it for a test drive. Liked it and so began the car buying process. I am an upfront person and I like to deal with upfront people. No nonsense. I was happy to to see that Armstrong was that type of person. We worked out a deal and then off to the finance person. Julio in finance was very good to work with also. My experience was very good but the best was yet to come. You buy a car you spin the wheel for a prize...I spun and won the top prize. Now it does not get much better than that.

Maggie Charron

30 de nov. de 2015

Absolutely loved Mike. He worked with us every step of the way. The staff that we worked with was friendly and easy going. Although, we wanted to look at a variety of vehicles Mike was patient with us every step of the way. Would highly recommend Mike and the Sutherlin Dealership to anyone looking to purchase a new or used vehicle.

Erica Luft

30 de nov. de 2015

Jose Martinez is a very friendly, patient staff worker. He made us feel comfortable, and made sure we knew everything, explained everything in great details.

Gtrtek

29 de nov. de 2015

I went in to look for a new car and received a very happy experience with this dealership they wanted to sell me a car I would love not just push me into something just to sell a carvwade miracle helped with some financing difficulties I was having and made everything go amoothly

Nisaan1

29 de nov. de 2015

Wade was great. His customer service and super personality made the whole experience wonderful! We had gone to other Nissan dealers didn't find anyone as nice as Wade.

Tlitwin5050

29 de nov. de 2015

Just would like too thank ever one for the great service and my new auto. Wade the internet director was very helpful and easy to deal with

Johnsanoma941

28 de nov. de 2015

I have been dealing with 3 nissan dealers across the state. All pretty close in price but i drove 2 hours to save $600 going there to find out they lied and were $2000 more. Then i went to the other nissan and same thing. So expecting the same thing to happen I went to Sutherlin Nissan to see Jerry Ulm and Wade Miricle who not only did what they promised as far as figures but also threw in extras for free because we had a horrible experience at the other nissan dealers and appreciated me being loyal to the brand. Please don't waste your time anywhere else see jerry and ask Wade for the Miracle deal how does he do it

noah430

28 de nov. de 2015

I had purchased 10 vehicles in my life. By far my experience with Mr Wade Miracle was the best. He is awesome in all aspects. Price, selection and best terms for financing.Did I mention he gave top dollar for my trade. I strongly recommend Mr Wade and Sutherlin Nissan for your auto needs. Thanks Wade ...

Et2888

28 de nov. de 2015

I had an extremely awesome experience at the dealership and even better experience dealing with Wade Miracle! I Could not ask for anything more at all

Rogue300

28 de nov. de 2015

After all these years & Cars I've purchased Sutherlin & Especially Wade Miracle have shown me how fun & straight foward the whole thing can be.....Kudo's to All of you at Sutherlin !

Dan Tavanese

28 de nov. de 2015

Everyone was so great we decided to buy two cars today and want to give special thanks to sean and mike for making us feel so comfortable and welcome. will be back next year to buy another car for my middle son.

Christina Rodreguez

28 de nov. de 2015

Tino Molina is super, he helped my grandmom buy her first new car at 81 years old. She has always bought used vehicles and Tino got her a new one at the price of a used on! Thank you Tino.

alicia martinez zavala

27 de nov. de 2015

Sutherlin Nissan of Ft Myersthe staff was very friendly and they help me with the prosess to be easy and to get the best deal for me

louise seebold

27 de nov. de 2015

Sutherlin Nissan of Ft Myersphil was a great salesman. he took good care of me during the purchase process. i would buy another vehicle from him.

Tina Franj Tina Frankenhoff

27 de nov. de 2015

Mr. Collier was very helpful in meeting my special financial needs. He showed me options and helped me understand how I may save and explained value of different vehicle to make sure I made an informed decision. He wanted to be sure I not only picked a vehicle not just on my need but also to find one I would enjoy and proud to own. He assisted with moving my things from my old car to new which

Leimny Gonzalez

26 de nov. de 2015

Phil was an awesome sales person. he was very patient while finding the perfect car for me. I will definately recommend him to friends and family. thank you Sutherlin Nissan.

Ralph and Patsy Rampersad

26 de nov. de 2015

Armstrong is very professional and knowledgeable, made the process very easy for us. Great service, top shelf dealership. We are very pleased with every thing.

Robert A Preman

25 de nov. de 2015

The deal on the van was terrific. The transaction was near flawless and enjoyable. Frankie was a pleasure to work with. I will be converting my contracting company fleet entirely to Nissan in the near future.

Sybile Debenjamin

25 de nov. de 2015

Everything was great from the deal to the kindness. I couldnt ask for better people to manage this new car I am getting, I thank you for these people and it makes me want to come buy more.

Brian Corcoran

24 de nov. de 2015

Had a very pleasant buying process with Alex and they really worked with me to make me feel comfortable. they gained a customer for life.

meribyers

23 de nov. de 2015

Frankie Gee was awesome - not only did he get us a GREAT deal, but also made purchasing the vehicle lots of fun. I would feel very comfortable recommending this dealership to anyone, and you can feel confident that you are getting the best possible price on your car. This is my second Nissan - and I am also very happy with the service department (Jimmy is the BEST!!!)

Jessica

23 de nov. de 2015

So happy I took a chance one Sunday afternoon... I got out of my beater truck that was barely driveable and still owed money on, and was able to get into a new car. when I planned my budget I knew what I could afford monthly and thought id be driving a sentra, they told me an altima would be $10/mo more and I loved they were looking out for my happiness and not just my budget.

stan4875

22 de nov. de 2015

Salesman was very knowledgeable and helpful. Was not pushy. we feel got a good and fair deal.Financing was easy and fair. Was able to drive car home the same day.

Delectable Spirit

18 de nov. de 2015

From the second you walk in you are greeted immediately by friendly reception and very courteous upbeat sales staff. Very clean showroom and customer lounge. All staff seemed to be professional and friendly. I was a hard sale and they seemed to take it quite pleasantly and worked hard to satisfy me.

Lynn777

18 de nov. de 2015

They worked hard to get the car at the price we could afford. Phil was great to work with very pleasant and friendly. He pointed out possible deals that would suit our needs. He was very accommodating.

Grullon

16 de nov. de 2015

I have been a returning customer for the past 8 years & its cause Its has been a great experience from in & out. That is why it has always been my 1st choice of dealer on my list when it comes for me to purchase a new vehicle.

car123

16 de nov. de 2015

Great customer service! Was in and out of there with my new lease in no time! I let Jeff know that I had something planned that evening and he was able to get everything done in time.

Serioga

13 de nov. de 2015

Slavek took his time explaining everything I needed to know. Slavek is not your average salesperson. He was very helpful and really cared to find what I was looking for.

macka

13 de nov. de 2015

Slavik Kondrashov is great sale rep. He didn't push us to buy just any car. He help us to get just perfect car for our family and for our children. Which was our biggest concern. Thank you again Slavik we r definetly recommending you to our family and friends.

Komilfo86

13 de nov. de 2015

Slavek is the best sales man ever! Very professional! All my questions were answered, I didn't feel any pressure. Easy to work with, very helpful, I highly recommend him!!!

Frankie Grr

12 de nov. de 2015

I love the purchase of my used vehicle. Sales process was easy-Frankie Gee was awesome! :) Shout out to Blake & amazing finance team who got me approved immediately.

Zephyr Express

12 de nov. de 2015

Arlie Won picked up where other dealers and salesmen left off. I was needing a specific type of commercial van at a great price. Arlie Won went to work and got me just what I needed. He has treated me like a long time friend even though we never met before. I have been fortunate enough to have purchased many new vehicles over the years but this experience was by far the best!

Morrisonesque

12 de nov. de 2015

Jeff Lockhart is an exceptionally friendly and helpful sales consultant who always has the customer's best interests in mind. He makes the car-buying or -leasing process, which can be stressful at other dealerships, an efficient and enjoyable experience. I traded in my 2013 Nissan Altima for a 2015 model with more features for less money. The finance department guys are a fun bunch, and I never felt pressured in any way. I would recommend Sutherlin Nissan of Ft. Myers to everyone looking for a new car. This is my fifth time leasing an Altima from them, and everyone in my family drives a Nissan from Sutherlin.

Happy Car Owner

11 de nov. de 2015

Big City Bob, Sutherlin Nissan of Fort Myers, is the best sales rep around. Have purchased vehicles from him in the past and never had a lemon or an issue, with the purchase, that he could not resolve. A vehicle is a vehicle; however, the person selling it to you is the icing.

happy customer

10 de nov. de 2015

We have purchased autos at Sutherlin Nissan in Fort Myers for the past 12 years. Each time their sales and service team have been courteous, fair and helpful. The cars are prepped to perfection, and demonstrated fully before you go off the lot.Michael, the general manager, is always available to assist and offers his expertise long after the sale.My new Rogue was hit in a parking lot last week while I was in a store. I contacted Michael for advice. He didn't disappoint, made a suggestion and then arrangements for how to handle the situation.I may look at other cars, but always go back "home."

LovemyTitan

10 de nov. de 2015

I went in not really knowing what I wanted but my salesman was very helpful in me picking out a Titan and I got a great deal on it. He was very knowledgeable about the vehicles that we looked at before coming to choose my truck. When the paperwork was done he showed me how to work the new features that it had to offer compared to my trade in. I really enjoyed buying from the dealership, everyone I came in contact with was pleasant.

FLFun

10 de nov. de 2015

Bought a beautiful convertible! Had a great experience with Big City Bob helping me thru the entire purchase! Really fast friendly service! Highly recommend Sutherlin Nissan!!

sirnes76

10 de nov. de 2015

I recently had an accident where my car was considered a total lost. Jeff Lockhart was my salesman and he was great! I don't have the most ideal credit situation, but he was able to get me into a new car with little to no trouble and even managed to get my monthly payment by like $30!!! It was a great experience and I highly recommend Sutherlin Nissan and most importantly ask for Jeff Lockhart!!! He's just fantastic!

Debra M.

7 de nov. de 2015

Visit Sutherlin Nissan of Ft Myers for your next new or used car. Ask for Big City Bob. Hailing from the BIG CITY OF CHICAGO and having over 30 years of experience in the business, BIG CITY BOB will help you get the best deal and the hottest ride.

Bombshell88

7 de nov. de 2015

Ive never met such an outstanding car salesman in my life. He is completely honest and will sure you get the best deal possible. Bob has a big personality lots of laughs but will go out of his way to make sure everything is perfect for you. You have to meet this guy, you will have the best experience imaginable. Caring, honest, funny this guy is all about YOU!

Megan45

4 de nov. de 2015

Hats off to my salesman and manager Blake for putting together a killer deal. The whole staff is so nice and accommodating. Thanks Blake and team... Im sending my brother to Sutherland and my girl is gonna be in also!

Awesome

4 de nov. de 2015

Plain and simple. No hassle, no bs. I've been leasing cars for 20 years and I can tell you this place is by far the most efficient and effective dealer I've ever dealt with. I'm a pilot so I travel the world frequently. Believe me when I tell you this place is above the standards when it comes to the auto business. The manager Blake was extremely knowledgeable and polite. It was a true pleasure doing business with you.

Babyrnlis

4 de nov. de 2015

I have driven the same truck for the last 13 years, this was a dream of my to have one last "sporty," car.I had explained to Blake Varnadoe what I was looking for .. It took a little time , He has taken care of my whole family and found me my car. Since Blake has moved up in the the company he had Jeff Lockhardt help me with the sale and finalizing all the details. I could not be more thrilled. Thank you guys for all you do., I would highly recommend Sutherlin Nissan to all !

Wink11

4 de nov. de 2015

Was treated with the upmost respect and professionalism I could ask for. Blake Varnadoe was very polite and patient with me and my scrutiny I have towards cars and the whole purchasing process. Will and have recommended this venue to many and will contine in the future. Look forward to purchasing my next vehicle with Blake and his team.

coltybolt45

4 de nov. de 2015

Blake Varnadoe and the team at Sutherland are extremely professional I will recommend them to all my family and friends! Thank you Blake for being so honest and making our experience as pleasurable as it was.

JerrtR

3 de nov. de 2015

Let me start by stating this is the first negative review I've ever written. I purchased a 2015 Nissan Leaf SL last night from them. We negotiated the deal on the phone and I drove 100+ miles to pick up the car. When I went to Finance I was told by Julio who was doing the deal, that the interest rate was 3.99%. I asked about the 0% APR + $5,000 Cash back that was advertised for the LEAF. He told me that Nissan NEVER offers both 0% + cash back, it's one or the other and the interest rate was 3.99% which by the way added $3,999 interest to my loan over 72 months. I tried to find where I saw the advertisement on my phone but I couldn't find it at the time. When I got home late that night I found right on the dealership's web site that I was lied to. There was a current offer for both 0% + $5k cash for a Nissan Leaf. I called the dealership this morning and was told basically, tough luck. I WAS VERY TICKED OFF AT THE ATTITUDE OF BLAKE WHO FINALLY CALLED ME BACK TODAY AND SAID IF I WANTED 0% HE WOULD CHARGE ME $2,000 more. I AM ALSO PO'd THAT JULIO WAS EITHER IGNORANT OF NISSAN PRIGRAMS OR HE BLATANTLY LIED TO ME WHEN HE TOLD ME THAT NISSAN NEVERS OFFERS 0% + CASH BACK. You would think that a finance manager would be knowledgable about the programs that the dealership advertised on their own web site.

mgromano1991

20 de oct. de 2015

Rocco met me in service after i spent little bit over$800.00 on on my 08 altima. Rocco put on new 2015 altima with a very affordable payment with life time warranty plus he refended my money i spent on my service visit. Thanks to rocco.

Juliomartinez73

19 de oct. de 2015

Rocco was really helpful and help me and my father choose the car we wanted to purchase. Rocco made the purchase very flexible for us. I highly recommend rocco to be your sale salesman at nissan sutherlin of fort myers. Thank for the great experience.

EOP2209

15 de oct. de 2015

Armstrong ChuktanAWESOME ARMSTRONGWe spent a full work day with Armstrong. Time flies when you are having fun. Parting was such sweet sorrow. Armstrong is a joy and pleasure to be around. Armstrong is not your typical, pushy, untoward salesperson. Armstrong is down to earth, laid back, informs you of all your options and allows the sale to develop naturally as you come to him with your questions and concerns. Armstrong is very forthright, honest, open, and transparent in his responses. Armstrong immediately places you at ease over the telephone and once you meet him in person, you feel like you have known him forever. Armstrongs all around and specific knowledge about everything related to the car-buying experience is phenomenal. Armstrongs sales partner said that he is the most interesting man in the world and I tend to concur with him. Our family made a BOLOF deal with Armstrong and we are all extremely satisfied with our purchase of a 2015 NISSAN ROGUE SELECT and our lease of a 2015 NISSAN SENTRA. We will highly recommend Armstrong to our family, friends, neighbors, colleagues, fellow parishioners and strangers.Thank you, Armstrong.

Victim of greed

14 de oct. de 2015

Tried to buy a car yesterday went got bank draft told them we were coming 137miles away they sold it out from under us didn't even tell us they had someone else looking at it. Thay wanted to make sure they had us on the hook in case that deal fell through . In mean time we stopped looking. This dealer ship has no integratity don't use them they don't care about you at all.

mpmiller1965

12 de oct. de 2015

I had a great experience from the time I pulled on the lot. Frank G. met with me and showed me the Altima models I was interested in.Frank is a great guy! made feel right at home. I did all the paperwork with Philip Cohen. He went over every little detail with me. Told me what changes were made to 2015 models.I enjoyed working with these two Gentleman!The icing on the cake was Michael Spinazze! He went out of his way to make the deal! I can't say enough about the sales team and the dealership!Juilo Forbes is the behind the scenes guy. He makes the finance part of the deal go very smoothly! Juilo has a great smile and personalty!

Sean H

12 de oct. de 2015

Being a women I was a little intimidated shopping for a car. I normally have my dad or my boyfriend or close male friend come with me so I don't feel like I am being taking advantage of. I wasn't sure if I would want a Nissan I had always had Honda civic in the past. After I test drove the all new Altima I fell in LOVE! I was afraid the car would not fit my budget and knew I would be so upset and sad since I had already fallen in love I didn't want to get my hopes up but working with Blake Varnadoe he made it work to fit my budget. It even was below what I was paying monthly for my Honda Civic. All three salesman helped me since I made two different stops at the store. Mike Spinazze and Ricky Rhodes helped me find the color I wanted with all the upgrades and add ons I could have asked for. I will forever be thankful for the friendly and stress free buying experience they provided for me. I now have become a loyal Sutherlin Nissan car buyer and will be making all my future purchase there!

Santana

12 de oct. de 2015

I purchased my vehicle on the 28th of August. Since then the purchase process has been a nightmare to say the least. I traded in a vehicle which 45 days later has yet to be paid off. In person, face-to-face I requested they utilize two banks of my choosing only. If these two did not accept the deal I did not want the vehicle as I have a relationship with them. Finance manager Mr. Anthony Costa then decides to unethically "Shotgun" me to over 9 banks. When these attempts yielded negative results he requested I provide a co-signer. He then "Shotgunned" my co-signer as well. Almost a month into the deal I had made several calls to the dealership, I was promised time after time on a call back or an update. No return calls were received and no update was provided. Once 30 days had passed I was contacted to sign a new contract as they finally received an approval. I did so even after being highly disappointed with their horrible customer service. It is now 15 days later and the deal is still not complete. My trade-in is STILL not paid off and I am nearing my first payment for my new purchase. Therefore, I have two car loans to pay. They have had my trade-in for over 45 days. I will NEVER recommend this dealership to ANYONE due to their unethical practices, horrible customer service and lack of attention to detail. I have NEVER dealt with such unprofessional, unorganized individuals. This is the last thing I would expect from a dealership when you are investing such a large amount of money.

Snyder, Joann

11 de oct. de 2015

I found that Dave and Frankie Gee where both wonderful and helped me in every way possible. I would highly recommend them to anyone looking to buy.

Maria1125

10 de oct. de 2015

I worked with Alex Sirigos, he listened to my needs, found me the right car, best financing terms and all in less than 2 hours! I am definitely coming back and recommend him and his team to my family and friends.

Dog lover 77

9 de oct. de 2015

I will highly recommend this particular dealership to all of my friends and family - this was a wonderful and fun experience for us . I will certainly by here again

Isabel38

7 de oct. de 2015

My experience was very different to what I expect the salesperson Frank Fernandez and the manager Jesus they was very nice of feel no proration to buy I had Intention to buy that day But I don't know how I ending to buy and was very nice

mdussan

21 de sep. de 2015

Now that I've been in this dealership I understand what all the negative reviews are for. They are all correct! I can't comment on the service on the vehicle since I was just there to buy a new car. From the very beginning in just emailing them you get the vibe they don't want to help you. I even spoke to the GM. I'm from out of town. So I email him since they other internet sales associate just stops emailing me back. I emailed him twice. I tell the GM what car, trim, and package. He says they have it within seconds of emailing him. I get there, they don't. I should've known since I also emailed Harbor Nissan and the guy took a day (on his day off by the way) to look for the car I wanted. He said no one had it. But had the package in a different trim level. Anyway, we end discussing a different trim level. I want to write everything that happened but its just way to much. They switched the car a couple times. Then tell me that they want to deal with just one car and for ME to stop switching vehicles. Then they switch sales associates on you when one feels he isn't getting anywhere. Then when you look at the paper thats on the window of all the cars theres other features they charge you for which are completely made up. Especially the market price adjustment or something like that. If you go to Harbor Nissan, they don't have anything like that on there. Sutherlin does it so they can raise the price, then drop it to make you feel you are getting a good deal. But really you end up paying the actual sticker price. They scribble all over a piece of computer paper to try and confuse you and asking you to sign it as if that means something. I work in HR and have a public notary license. That does not mean anything. Sign your name 100 times on that paper. Means nothing. Only when you get to the finance guy does it really mean something. Speaking of that, we end up at 23K for the car. The whole experience I felt they were screwing me over. But I wanted a car so I stayed, and if I got the price I wanted, then I guess I could put up with there b.s. I get to the finance guy, who was the only honest one by the way, and he tells me the monthly price. I grab a calculator and multiply it by 60 months. Turns out its $2580 higher than what we agreed with the sales guy! But the finance guy goes with what is on the computer, he doesn't negotiate the sales price. So he calls in the 2 out of 3 sales guys that "helped" me out. We end up arguing the price we agreed on. Brings in the scribbled piece of paper with a ton of numbers on it. Of course he leaves out the one with the last deal we made. He tell me we agreed on 24,500 out the door price and I say we agreed on 23K out the door price. After a heated argument, I look at the finance guy and ask him what the out the door price is on the car, he says 25,580. Then I ask what the price is before the taxes, tag, title, he says 23K. I look at the sales associate and ask him how the xxxx we could of landed on 24,500 if that is no where on the screen. He stays quiet. (the kind of look on his face like he F****** up). Pretty much they put in the computer that 23K was the price before the taxes, tag and title and not after the taxes tag and title. So the sales associate says he's gonna talk to the GM and come back. I talk to the finance guy while we wait, and he says, honestly, they won't do it because they are gonna lose to much money. Thats why I say he's the only honest guy their. Sales associate comes back and says he can't do 23K out the door, and then tries to negotiate 24,500 out the door. Saying they are still losing a lot of money and showed me on the computer how much they are losing with that price. At this point I don't care, I had enough of there crap, and I left. I go to Harbor Nissan, have the best experience ever. I left a review for them also. By the way, Harbor Nissan still beat Sutherlin's price and say they do it all the time. Just come here to get a price so Harbor can beat it or let them match it. You will have a much greater experience there. Sutherlin is devious, and will trick you any way possible. These guys are the ones that make up good reviews for themselves to mask the bad ones. My second review in my life is this one. The first one was an amazing review for Harbor Nissan. As I'm typing this review I notice the ones they put on the side from other people. One name is "thebook123" another is "jasmine123" I'm going to safely assume they made up these reviews. C'mon Suthelrin, you can do better than that. Well maybe they can't. Do not buy a car from these people.

Liz1990

18 de sep. de 2015

Looking for a new car was a hard task. No other dealorship offered me what Sean brannigan did at Sutherlin Nissan. He went above and beyond to meet my needs. I got the car I wanted and was able to stay at the monthly payments I could afford. Sean didn't try to sell me something out of my price range like other dealerships would. He payed close attention to my needs and didn't push for anything else. I will send everyone to him in the future. The service was outstanding!

Jasmine123!

10 de sep. de 2015

I recently purchased a 2015 Nissan Altima from Sutherlin Nissan. I can't express the amazing experience I had dealing with Sean Bannigan. I was very nervous about the typical used car sales man approach, but that was not the case with Sean. He listened to my needs and what my budget was, then gave me several options that would meet both. The most important thing I came away with was the education on what I was buying. All in all if you looking to buy a new car I strongly suggest taking a look at Sutherlin Nissan and asking for Sean Bannigan.

William

9 de sep. de 2015

I moved to fort myers three years ago and since then I have bought 6 cars from sutherlin nissan. The first person I got in contact with was luis corales and he has been my Go to person since.I recently took my mom to dealership to buy a new altima and luis managers Sean and Gio did the impossible to fit the car payments into her budget. Overall I always have great experience there and I'll definitley recommend my friends and family memebers to them.

thebook123

9 de sep. de 2015

Great Customer Service! Feels nice to walk into a dealership and not feel like you are being preyed on !! Sean and Jeff are both very patient and knowledgeable individuals !! This is my second Nissan purchase at Sutherlin with Sean and Jeff !! I would recommend this place to anyone that's looking for a great deal and friendly and patient customer service experience !!

drew33

9 de sep. de 2015

Just bought a nissan Altima from Sean Bannigan he was vary nice and helpful picking out my car was not hounding and gave me lots of options to pick from !!!!! over all I had a great experience there would defiantly come back and perches another vehicle from sean bannigan :)

Magnolina

9 de sep. de 2015

This team work to provide me with the facts,willing to go the extra mile and excellent customer service.Thank you all at Summerlin Nissan for what you do. Special thanks to Mr. Chutkan Armstrong.

David57

9 de sep. de 2015

Just bought my third Nissan Altima from Sutherland Nissan. This is an exceptional dealership with an exceptional staff. Sean Bannigan and Jeff Lockhart are true professionals and handled my purchases from start to finish. I am a 48 year old male and have purchased a number of vehicles in my time and can honestly say Sean and Jeff have always taken care of me like I was family. Could not be a happier or more loyal customer. Three years and I will be back to buy my fourth!!!!!

Margx522

9 de sep. de 2015

I bought my car from this dealership over 10 years ago and have come in a few times thinking about getting a new car. I always ask for Sean! He is trustworthy and extremely helpful!! He continues to go out of his way to help me dispite my indecisiveness! Even if I come in just to have my car worked on he always makes sure I'm taken care of! He is the best and I highly recommend him!!!

billy edenfield

9 de sep. de 2015

sean banigan helped me pick out the perfect pathfinder! walked in expecting to get a s model and walked out with a used platinum model

louis123

8 de sep. de 2015

When we needed to purchase a car for my wife we hooked up with Armstrong. He was extremely professional, patient and curious with us. We were so satisfied with his level of service that when I needed to purchase a car, I did not hesitate to go back to see him again. We strongly recommend Armstrong to anyone looking to purchase a vehicle.

Skgrl1

6 de sep. de 2015

Our sales guy was friendly and polite. He started negotiating with us and then sales manager Sean took over. He seemed to be friendly at first but then he became rude. By the time we got to finance guy, our terms have changed. The finance guy was very rude and disrespectful. This was our only time at Sutherlin Nissan and we'll never go back again.

Missy

31 de ago. de 2015

Lazlo took good care of us! Everyone was professional! Very happy over all! They worked with us to make our payments affordable! Lazlo made sure we were taken care of!

cargirl14

28 de ago. de 2015

We dealt with Armstrong. He was especially knowledgeable about the car we wanted and provided useful general information. He also made every effort to get us the best price.We would without hesitation recommend Armstrong as the ideal salesman at Sutherlin Nissan!

Bruce15151

15 de ago. de 2015

spent over two hrs our salesperson helped other people while we waited. Sean is nasty, condescending and rude. I have bought many cars from Nissan. Will go to Kia which was much more friendlier.WELL HOLD ON..... Within the hour I first posted this I received two calls from Summerlin Nissan. Talk about having a sense of urgency...... Wayne spoke with me and I explained what happened. He was very empathetic and invited me back today and said he would make things right and I would leave a happy customer. And yes I did.... He turned a bad experience into a good one with the help of his manager. I was very happy to get the car I wanted.My apologies to Joseph. I was only upset with him because he helped another customer when we were waiting for him. But in retrospect he probably was following orders from the boss. If he does that again he should at least let the customers waiting know what's going on.The only advice I would give to future customers is if a guy named Sean shows up RUN!!!!!!

HatherannK

13 de ago. de 2015

I went to four other dealers, all they gave me was the run around for a first time buyer. I spoke with Slavek a few times. I decided to go in and see what could happen. My credit was not so great and had no money expect for a trade. Slavek and his boss Mitra worked until they found a company that accepted me and my trade. They help me accomplish a goal for me and my son that day. I left in tears of joy and a beautiful car that works for my budget. I will definitely be back and I would recommend them first, before any other dealer.

Jdgarciaateagle.fgcu.edu

11 de ago. de 2015

Our sales person Armstrong was unbelievable. He was very personable and kind. He never tried to push anything on us. He also received help from Humberto. He was also very professional and nice. We had an option to go to another dealership but because of the outstanding service we decided to purchase or vehicle here.

creativenauts

10 de ago. de 2015

Horrible experiencing dealing with this dealership. They tried selling me a base model Frontier Crew Cab SV for $29,000 out the door... which is a ridiculously high price. Ended up walking out of the dealership once I sat down with finance and seen all the extra hidden fees. Sales rep also lied and stated the truck I inquired about was sold minutes before I showed up. I looked the truck up and found out that it was actually at their Orlando dealership and not the Fort Myers dealership. While test driving the vehicle, the low fuel light came on, had to turn around because they didn't put gas in the vehicle. Also, finance told me I was only approved for financing through Nissan at 4.5% APR at 80 months, the other dealership I purchased from got me approved through Nissan at 2.5% for 60 months.I ended up purchasing a vehicle yesterday at a different dealership in Port Charlotte. I got the same truck with more options, spray in bed liner, bed extender, rear view camera, side steps, and tow package. Out the door I paid $26,400 which included tax, tag, title, etc... I was in out within 2 hours, I ended up spending over 4 hours at Sutherlin Nissan only to have a very poor experience. I'll never go back to Sutherlin Nissan and I'll also never recommend the dealership to friends and family.I hope that management and Nissan Corporate see this review so that they can help them consolidate the issues that they have internally. There's right and wrong way to treat a prospect and this dealership did everything wrong from the beginning.

MaryM

10 de ago. de 2015

After a less than stellar car shopping morning, my husband and I stopped at the Nissan dealer in Fort Myers. That's when we met Armstrong and he turned my frown upside down. What a wonderful experience from beginning to end, Armstrong listened to what I wanted in a vehicle. He shared with us his extensive knowledge of Nissan products and their services. Any of my requests were no problem! (Thank you - Michael, the general manager, Carlo- financing and Stephanie - public relations). I can't say enough great things about Armstrong and the Nissan "family" at Sutherlin. Thank you again, Armstrong for being 'you".

sholzinger7

8 de ago. de 2015

I recently purchased my vehicle from Sutherland Nissan. Armstrong C. was my sales person. He was very knowledgeable, caring, and got me the car I wanted at a great price! Armstrong and as well as everyone else I was in contact with at Sutherland was kind and helpful. I couldn't have asked for better service! I definitely recommend Sutherland to anyone looking to buy a vehicle!

dawulf79

6 de ago. de 2015

Yes, I was one that cringed at even the thought of stepping into a dealership. My fear all changed once I was approached by Mr. Armstrong Chutkan. This smooth operator made me feel like one of the family. The negations where quick and painless. More importantly, he really dug deep and helped me purchase the EXACT car I wanted with a price range I could handle and was extremely comfortable with. I have a couple co-workeds interested in new car purchases, so that means my finger points in your direction Mr. Armstrong. Thanks again Armstrong and the great people at Southerlin! Leo A.

Jripoll7

3 de ago. de 2015

I purchased my vehicle from Sutherland Nissan in Fort Myers, FL. Alex Sirigo was my Sales man. He was extremely knowledgeable and helpful through out the entire process! The Management Including Blake and Gio made what usually is a long and drawn out process, very streamlined, efficient, and professional! I would highly recommend the dealership and team!

Brianjohnson239

3 de ago. de 2015

This dealership actually made car buying easy! Went in, told them my price range, showed me. Brand new Altima and agreed on numbers! In and out in 2 hours! Managers Blake and Sean were very honest and professional! Salesman Lou Corrales gave me the assistance I needed! Thank you guys very much! Highly recommended!!!!!!

Keitho555

3 de ago. de 2015

They had great charisma and they had just what I wanted! I don't think anyone can beat their prices. I will definitely go back when I need a new car.

vonnie bryan

29 de jul. de 2015

Rating of Philip D. Cohen as a salesperson for Sutherlin NissanBy: Dr. Yvonne "Vonnie" Bryan I recently bought a 2014 Nissan-Altima from Philip Cohen at the Sutherlin Nissan Dealership in Fort Myers, Florida. The car is "perfect!" Philip Cohen is the reason I purchased my Altima at Sutherlin Nissan. He followed up and followed through with every detail and even the most minute information he promised he would. In fact, he went above his responsibility and my expectations by contacting me on his day off! He contacted me to ensure I was "highly" satisfied with the workmanship and quality of leather seats I had put in my Altima. I have never had a salesperson contact me on his day off to guarantee my satisfaction before completing my car buying experience. Again, Refreshing! Philip Cohen was completely forthright with all questions asked (which were many) and he was extremely knowledgeable about the vehicles he was selling. I found Philip Cohen's knowledge-base and ability to negotiate openly and fairly were only surpassed by his unwavering concern for his customer's wants and needs while in the process of purchasing a new car. Refreshing! If you are in need of a new or previously owned vehicle (and you choose Sutherlin Nissan), I highly recommend you request Philip Cohen as your salesperson. You will be glad you did! Again, thank you, Mr. Cohen for the exceptional quality of service you provided me and I am certain hundreds of others before me. Respectfully submitted,Dr. Vonnie BryanBonita Springs, FloridaJuly 2015

Brad Fleming

27 de jul. de 2015

I was helped by Neil and he was a great car salesman! Worked with us on getting us the best deal and really cares for his customers, I will buy my next car here!

Altima

23 de jul. de 2015

I highly recommend Sutherlin Nissan of Fort Myers! I can't say enough how happy I was with our salesman Michael Collier. He was so kind and helpful and NEVER felt that pressure of "typical" car salesmen. He did everything possible to get me the best deal and never seemed irritated that I spent two hours negotiating the best deal I could get. His patience was impeccable! Even after our long day at the dealership he took the time to show me everything about the car. I never thought I could have such a wonderful experience at a car dealership! Michael Collier is a Marine that served our country so make sure you thank him when you buy your car from Michael.

naomy

17 de jul. de 2015

My very first car I bought here they were amazing any obstacles that came up they were able to make something happen there service was awesome and my boyfriend and I walked out with a good deal thank you Larry and sutherlin Nissan team !

Sari13

16 de jul. de 2015

It was my first time purchasing a vehicle from Sutherlin Nissan my experience was phenomenal. My sales person Armstrong Chutkan made it happen. He was awesome,honest and spend unlimited time with us. He was very patient and went above and beyond in helping us purchase our new vehicle. He showed us several vehicles that met our criteria. We did a test drive and select Nissan Frontier. He worked a miracle and got us a great deal. He discussed everything in detail such as pricing, warranty and other items related to the vehicle. He made the process simple and understanding. The environment was clean and comfortable. When we pick up our vehicle he spend time and educated us how the technology works and how much we will enjoy our vehicle. The closing process was simple due to the education of my my salesman.I am highly satisfied and will recommend his services.

w8lifter

10 de jul. de 2015

My experience in purchasing our Nissan Maxima was extremely painless, thanks to my salesperson Armstrong Chutkan. The auto features and everything associated with the sale was explained clearly and with the utmost patience. I am very satisfied with the service I have received and I would not hesitate to call Armstrong should I ever have any issues with the Maxima.

salesman

3 de jul. de 2015

Not only did Armstrong get me a great deal on my new Nissan Ultima, he has gone over and beyond with helping me get the new "gagets" that go with this car by patiently showing me what and how they are to perform. His after purchase service has been top of the charts. I would recommend purchasing a car from Sutherlin and asking for Armstrong to be your salesperson.

THENSLEY

27 de may. de 2015

Great management team here. I had small issue with the dealership, and the management team contacted me as soon as they were aware of it, and rectified the situation.

Stephanie

24 de may. de 2015

I had a wonderful experience with Armstrong Chutkan, the salesman at Sutherlin Nissan. He helped me find exactly the car I wanted. He is very knowledgeable and polite. Plus, he goes out of his way to make you feel comfortable during the entire process. In the future, Armstrong is the person that I would want to purchase another car from.

rampersad008

13 de may. de 2015

WE went vehicle shopping & chose Sutherlin Nissan at Fort Myers in lieu of all other dealership.Finally, we meet Armstrong Chutkan, who spent considerable amount of time in listening to us on our requirements. He then showed us several vehicles that will meet our criteria. We did a test drive & selected the SV Rogue. We then discussed pricing, warranty and other items related to the vehicle. We made a final decision that we will purchase the vehicle. The process was simple due to the understanding of Armstrong. The office was clean & comfortable. The closing process was also simple Very professional & courteous. Hats off to him & The dealership

emily

10 de may. de 2015

When I purchase my vehicle, I had a family medical emergency,i did not told the staff.I were in and out of the delarship with my new vehicle less than 2 Hours.

nismojay

9 de may. de 2015

Customer service was phenomenal, they put me in a vehicle exactly what i wanted. Helped me through the whole process and was very friendly and reasonable. I am very satisfied with my visit and my purchase.

Mike239

1 de may. de 2015

Very good experience here at Sutherlin. The staff is attentive, the lot is clean and neatly organized. You can really tell this is a well-oiled machine. Leslie Cummings and Slavek were especially wonderful to work with, go see them! Thanks Sutherlin, you have changes the way I think about car dealerships, that's for sure!

hgaydash1

27 de abr. de 2015

Everything was amazing. Truly good service. I love my Jeep Wrangler so much. My experience there was great and the coffee was also delicious! Jarred is a great Salesman, he took care of my mom, sister & I and we are all more then happy with our vehicles.

sam3752

11 de mar. de 2015

I heard about their BOGO and went to check it out. Every car on the lot has an additional sticker.The major items added are Adjusted Market Price- $3,495.00 and Paint Package $1,995. There were others also. The salesperson told me the BOGO applies to a 2 year lease or the value therof on a Sentra. I told him I would never pay the add ons and he first said that anything is negotiable. Then he changed his story and said to get the BOGO you had to pay for the items on the second sticker. He also said it was always good to put money down on a lease which is not true. I walked out. The add ons are a joke and only serve to waste the customers time negotiating them out, or screwing the customer if they are not negotiated out. Worse experince at any car dealer ever.

malepig

28 de feb. de 2015

Upon entering the building the salespeople were in the parking lot ready to greet you immediately. I told the dealer the two types of cars I was interested in and he drove me over. I had my paperwork showing invoice pricing, rebates etc. Now what I mean by being smart is on the cars they had over $5,000 in added dealer fees. One was $1995 for paint and scotch guard, $49 for nitrogen in the tires, a dealer add on for wheel locks and the "biggie" was $3495 for adjusted market value. I told the sales person then I will not pay any of those fees. Did the test drive and while Versa is a decent car I had reservations but decided to price it out and see. Even after I stated I would not pay those fees the first offer included all of them. They did end up removing all the added fees but I did not buy the car not because of the sales people or price but using the car I was I knew I would not like it after a while. If you buy a car from them be smart on your prices and they will cave in and give you a fair price.

mikevwcc

26 de feb. de 2015

Bought a brand new Altima from this dealership. Worse experience ever. Car had issues to begin with, they had to exchange it for me the next day. Stay away from this sales person (Sean Bannigan) since is nothing but full of promises that he cannot deliver. I can even describe the whole situation since it will take pages. Never buying a car from them ever and will definitely not recommend to anyone.

oljerr

29 de ene. de 2015

I purchased a new versa in may of 2013, what a mistake. It leaked engine oil from the first day. Was in their service department five times in elevin months.I contacted nissan usa and got the run around. So I went too the bbb and filed a lemon law complaint. It took over a month along with many pages of documents to get an offer from nissan to buy their junk back. Don't waste your money on a nissan or sutherlin nissan. Buy a toyota they are much more dependable.

Jddvs18

5 de ene. de 2015

The bogo event they offer is nothing more then a ploy to get you in the door. They literally offered me 6k less then black book for my trade, the truck I was looking at for full sticker price, and they kept all the Nissan incentives. The manager Jose said we were close to a deal after haggling a little bit, call back 3 days later and back at squar one with them wanting me to finance 42k instead of the 28 k previously talked about. The place is a joke!!!!!

Nissan

30 de dic. de 2014

BAD!! HORRIBLE! AWFUL!! OBNOXIOUS!! NASTY SERVICE!!! More than one week after promising fix the A/C deliver my NISSAN VERSA 2012 NEW, they gave me it back but NOT WORKING!! How can it be? The day before they said they were testing the car!! OK, I leave the car there at the dealer and take a taxi home.. following day Manager TONY says that a stone went to the A/C. Car is under WARRANTY!! I have additional WARRANTY but that is also not valid!!! WHAT? Finally he suggests me call the Customer Service NISSAN who finally understood the BAD SERVICE!! Tony has the courage to say that to fix the A/C would cost me US$ 750 !!! (I purchased the car NEW, it is UNDER WARRANTY and purchased extended WARRANTY!!! RIDICULOUS!! Now the Customer Service will call me next week.. I keep on vacation without A/C but LUCKY to DO NOT LIVE in FORT MYERS as the Sutherlin Nissan of Ft Myers is making me think about selling and NEVER MORE buy a NISSAN!!! By the way, love my other car, a LEXUS!!! Maybe TOYOTA will be my 2nd car!!! Stay away from this DEALERSHIP if you can!!!

Kalytar

26 de sep. de 2014

I normally go there for my oil changes and usually never have a problem, one time an oil filter was not tight enough but usually I even get coupons and good deals from them. A few days ago I was looking to trade in my car that I owed money on still. One dealer offered $4000 but Sutherlin gave me $5000 for my nissan. Bought a Nissan Sentra from them, low mile. Got a great deal. Then I find it needed a keyless entry keyfob and had a 100 miles till needing an oil change, got both free. Now got a call saying they found an extra key, so even after the sale they still try to make things better. Last dealer I went to that I got my last car from could care less and gave me a poor car so Sutherlin has made my life 10x better. I also buy parts from them and have been given a few discounts once in a while. I always walk the lot when getting work done and always get greeted by friendly sales staff asking if I need help. Will be keeping their name on my car as a courtesy.

SSDAVIS03

8 de dic. de 2013

Finally a good experience with a sales person in a dealership John Leone he is the best and I'll tell all my friends if they need to buy a car to go look for him .

laura33allen

7 de dic. de 2013

I had the best experience buying from Sutherlin Nissan. All the staff where very helpful during and after the sale. I would definitely recommend this dealership to anyone ready to buy a car. I didn't feel rushed or intimidated like other dealerships I had visited in this area.

RayLivingston

26 de nov. de 2013

I went in to this dealership on Monday, November 25, looking for a Rogue or other SUV to accommodate my dogs. I worked with Yurkis, who, by himself, was OK: Seemingly knowledgeable about the product, energetic, eager to serve. We found a Rogue SV which was very nice looking and well appointed with leather seats and all amenities. A concern I had was that the space in the headliner taken up by the moonroof would cause the ceiling to be too low for my dogs. He said the headliner didn't really take up any extra room (red flag: it DOES indeed take up more room) and my dogs should be OK. Despite this, I decided to take the car for a drive. Let me say the Rogue does have a lot of HP under the hood, but the CVT transmission DOES NOT allow for quick pick-up off the line, or any hard maneuver 'get-up and go'. I voiced this concern and Yurkis told me that there are ways you can feather the gas pedal to get more pick-up (red flag 2: I shouldn't have to learn how to step on the gas). Every car has it's nuances, so despite this, I was still on board for pricing.The moment we stepped into the dealership, Yurkis' demeanor turned into that of a stereotypical salesman. His banter ran like this, almost verbatim: "How much do you want to pay? How about $90 more? That's close, right? How about if we knock $2,000 off the price How about $3,000? Can we close this deal right now if I can get your payment to $XXX?" (red flag 3: already dropping the price by $2k+ with offers to drop more without my prompting?) I said that I had to get back to work, which I did, and that I'd like my wife to come take a ride before I made any decisions, offering to come back with her after work. Then, 'the Manager' came over. A smarmy jock xxxxxxx with a pink tie, a bad attitude and delusions of grandeur. He came at me like Cassius Clay - "It sounds to me like you don't like this car." and "Why don't you want to make a deal?" and "Why do you have to ask your wife's permission?" (SERIOUSLY?!) and "Why did you have us run the numbers if you weren't going to buy today?" (red flag 4: treating me like a crime suspect). I indignantly endured his barrage, assuring him I would be back, and went back to work. Instead of heading back to Sutherlin immediately after work, I stopped by Sam Galloway Mazda where I promptly purchased a CX-5 for less than the cost of the Rogue, about the same trim, better gas mileage and far more power under the hood. I was treated with respect by the whole team. Yurkis called me this morning to ask why I hadn't come back yesterday and I told him: 1. The 'manager's' poor treatment which Yurkis defended as ok, because the manager is just trying to sell cars; 2. Shifty sales tactics; 3. I already bought a better car at a better price. As soon as he heard #3, he hung up on me.I hope your visit to Sutherlin Nissan is as good as mine!

leejames.nichols

12 de oct. de 2013

Took the car into the dealership to get a spare key, the belongs to my niece and she was promised a spare key and remote by G. Rosa, well after getting there and waiting for 2hrs G. Rosa backed out of his promise because he said " we have to cut a key and program it and i'm not losing $200.00 in that deal " if we wanted the key we had to pay for it. We spoke to different managers and the all treated with desrespect and looked at us like we were trying to rip them off. All in all they are a bunch of unprofessionals that don't care about what happens once the car is out the door. I will NEVER EVER recommend this dealership to anybody!!!!

jdnaples

28 de ago. de 2013

dealer sold me a car that at a price over what was suggested in consumer reports. It was supposed to come with a multi disk cd player.It was supposed to come with 9 bose speakers and a subwoofer. We went over everything it was supposed to come with and the windowsticker which I have will copy to anyone said multi cd player 9 bose speakers and subwoofer. I discovered a few days after delivery that it had a single cd player and no bose speakers. I objected and they said something about it was because I bought the luxury model. They said that my model, the very car with the sticker on it and matching vin numbers, was not available.But the sticker said it was and was part of the package I bought.All this has been forwarded to the Florida Attorney General and an investigator called me about it this afternoon. Strangely, now 5 months after the purchase, the dealer called and said they would by me an mp3 player of resolve it. I said no. They also threw in at purchase a so called $400 sealant job. A week later they called me and said I owed $400. I didn't and they had no proof so I said no there too They even called my credit union and tried to get the money on my loanWhat a fraudulent dealer. They lie and lie and lie. Don't go there. Whatever you do, go somewhere else for a car.

patd98765

20 de ago. de 2013

Spoke to John on the phone, all went well. Visited the dealership to look at a left over 2012 Frontier. First John had difficulty finding the truck in the inventory list online. Once found he retrieved the truck from the lot for us to look at. While looking at it he tried to convince us it was a 2013 not a 2012. Clearly it wasn't. We left. I followed up with an email verifying the VIN number (which includes the model year) to John and cc'd his manager. John called to follow up on the 2012 (I'm sure only because I cc'd his manager) but the price he quoted was way out of line compared to the couple of other dealers that had the same 2012 truck left over. Bottom line, John is your typical "car salesman". I certainly would not return to Sutherlin Nissan in Ft Myers. If you buy from them, you probably paid too much....

allalmercedes

11 de ago. de 2013

SUTHERLIN NISSAN OF FT MYERS BOOSTED THE COST OF TRANSACTION, Worst dealer ever IN SOUTHWEST FLORIDA. Please stay away, I have never believed in these types of reviews but I am writing so others don't go through what I have with these dealers. Full of scam artists and cheap tricks if you are trying to buy a car. The tricks are so bad that anyone can see through the LIES. I was promised out the door price & terms I wanted over & over . The most abrasive is the payment BUMP. This occurs after I have negotiated my payment with the salesman and have reached an agreement. Then, when I was signing the paperwork, I was told by the finance manager that my payment & the term of my loan were actually higher, $60.00 bump in payment & 14 more months to pay.I walked away and went to Naples Nissan who were fair and honest and got the deal I wanted. I don't know how they can getup everyday and look at themselves in the mirror. Please stay away from SUTHERLIN NISSAN OF Ft Myers. Remember if its too good to be true, it probably is.

dkonovitch

27 de jun. de 2013

I enjoyed doing business with this dealership...especially John Leone. Excellent and friendly service. Comfortable feeling. Not your usual car dealership. I would recommend them strongly.

Stevedave

9 de jun. de 2013

My wife and I went to the dealership just to look at the choice of cars on the lot not really prepared to make a purchase. We were immediately greeted by a very polite salesman. Talking to the salesmen for a while we realized we were ready and able to make the purchase that we wanted. Looking at all our choices the salesmen walk us through every step. Any questions we had were answered. By the time the deal was done my wife and I not only have a beautiful new car, but we also left the dealership with new friends. I would strongly recommend Sutherlin Nissan of Fort Myers to any one who is looking to purchase a vehicle with the the care and kindness that is hard to find these days. Sincerely, A truly satisfied customer Steve & Megan

AJSimon

9 de jun. de 2013

I have bought several cars from this dealership and currently still own three right now. I had to have some work done on my Nissan Titan. I was able to call in make an appointment show up have the work done and leave without a hassle. If it was not for Jon Hopping and Jeff Lockhart to help me through the ordeal that I had with my truck, I am not sure what I would have done. They were able to help me out on a Saturday evening when a lot of other places were closed. They took care of everything that need to be done and I did not have to worry about anything. Every aspect of getting my car picked up and dropped off after it was done was done in a professional manner, they even washed the outside and vacuumed the inside.Thanks to the guys at Sutherlin Nissan they kept me on the road.

scotty6

9 de jun. de 2013

Bought a beautiful 2009 Mercedes at Sutherlin Nissan.The price was less than the highline dealers down the street.From the time I walked in the dealership to the time I was driving my new car home was less than one hour.I could not be happier with the service.Best car buying experience ever.Thanks Sutherlin Nissan, see you next time I need a car.

troy davis

29 de may. de 2013

worst dealership in florida. I bought a used vehicle that had many problems. I bring the vehicle back and Rick rose and the manager both told me they would take care of it. they had my vehicle for over a month then gave it back to me broke, the only answer was that it was my problem and I bought it so I need to deal with it, that is what the management actually told me. please please please don't anybody ever buy a vehicle from there. I bought a 2006 Saab and now I'm stuck with a piece of junk

lierhater

8 de may. de 2013

I am writing this so that other people will not get screwed over by sutherlin nissan in fort myers fl.I do not blame this on the sales man...I blame this on the management of the dealership.If you want someone to tell you lies and give you the lowest blackbook value for your trade,"COME ON DOWN TO FORT MYERS SUTHERLIN NISSAN AND WE WILL MAKE YOU WISH YOU NEVER HEARD OF NISSAN" LIES,LIES,LIES AND THEN THEY LIE TO YOU WHEN YOU QUESTION THEM ABOUT IT!PLEASE DONT MAKE THE MISTAKE I DID AND WALK INTO THAT DEALERSHIP!WALK AWAY! GO TO NAPLES OR CHARLOTTE HARBOR JUST DONT ALLOW THESE DEALERS TO LIE TO YOU AND MAKE UNDO PROFITS.FIND SOMEONE THAT WILL GIVE YOU A DEAL THAT YOU WANT TO TELL OTHERS ABOUT THE GREAT DEAL YOU GOT.PEOPLE WHO USE VPP TO BUY NISSANS GO AWAY, AGAIN WALK AWAY!REBATES... FORGET IT THEY DONT WANT TO GIVE AWAY MONEY,THEY WILL JUST TELL YOU THAT YOUR TRADE WAS WAY UPSIDE DOWN AND YOU ARE BURIED IN IT AND THATS WHAT THEY HAD TO DO TO GET YOU APPROVED EVEN IF YOU ALREADY HAVE YOUR OWN FINANCING SETUP.THEY KEEP YOU THERE UNTIL YOU ARE TOO TIRED TO SEE THE LITTLE WORDS AND NUMBERS ON THE CONTRACT AND SAY SIGN HERE,IT IS MY FAULT THAT I GOT SUCH A BAD DEAL AT SUTHERLIN NISSAN BECAUSE I TRUSTED THEM TO TELL THE TRUTH.SO I WILL NOW PAY $5000 MORE THAN WHAT WAS AGREED TO.IT IS MY FAULT THAT I EVER WALKED INTO THAT DEALER SO I WILL CALL THAT $5000 OVER PRICED MISTAKE A "STUPID TAX"LOVE THE TRUCK HATE THE DEALER.I WILL NEVER FORGET THIS SUTHERLIN NISSAN NEVER!!!!!!

FTResident

12 de mar. de 2013

I printed out a coupon from the Sutherlin Nissan website advertising oil/filter change & tire rotation for $19.99. When they called me to the cashier's window after the work was done, I was handed an invoice with a lot junk fees, fees which the service writer hadn't mentioned, and a credit that didn't correlate to anything as far as I could tell. The bottom line ended up being ~ 50% more than their coupon implied. The next day, that particular coupon was no longer posted on their website.

cmecore

7 de mar. de 2013

I went in and they asked $26,900 for this vehicle and $9,000 for my trade in but when I told the manager I will pay $23,500 and I want $9,500 for my trade in he got so mad and turn extremely red.I have never seen someone turn so red and so mad for getting a counter offer. I will never go there again and will encourage anyone to stay away from those people.To be fair, the salesperson was very calm and seem more professional than the manager.

patpizza

5 de mar. de 2013

My name is Pat Pizza and I have been a nissan owner for the past 10 years. I purchased my last 2 cars from your dealer ship.And I must say I always was treated fairly. My experence in the sevice dept as also been great. I deal with Jeroma foster and he as always treated me with the upmost respected. And as forfilled my needs. My car as always been repaired wright the 1st time and everytime. I will tell you this jeroma is the main reason I come to for repairs.Thank you againPat Pizza

mom21747

24 de feb. de 2013

This company gave me a chance to get a car and improve my credit. a program presented by john leone at suterhlin i did this as i was toldand NOW i graduated to a brand new 2012 nissan rogue at a great rate, and benefits an at 66 with this being my last car i have no worrieswhat a good feeling thank you nissan and especially JOHN LEONE. and he doesnt stop at that i have need maintence for some lights thatwould not go out and he was there set up my appointments greeted me with open arms i felt like he was family.KEEP THIS MAN he is special and any one going to sutherlin nissan in ft meyes take my word ASK FOR JOHN LEONE you will not regret it. thank you nissan, john, and staff mary drescher

rogarcia

21 de feb. de 2013

John gave outstanding customer service. I went to other dealerships they were so judgemental because I had a high pay off amount on my old car. John was very patient he took out the time to help me and he was very straight forward when you think of salesman think of them being very annoying. But not John he was the first salesmen I like and I'm driving brand new Nissa Ultima.

laheron516

31 de ene. de 2013

I went in there HOPING they could do something for me, I am A college graduate and a student in the Police Academy and they worked MAGIC !!! I COULDN'T BE HAPPIER with my Brand NEW 2013 Nissan Sentra ! Thanks AGAIN Matt, And Mike B in the Finance Department.

Josh 223

18 de dic. de 2012

I do not know it for a fact, but I believe the service writers receive a bonus for how much they get the customer to believe the things that are needed done on their car. I went to have a whining noise looked at and was told it was the power steering hose, plus about $3000 of other items needed to be repaired. I had the power steering fixed then about four weeks the same noise came back, but now it was the oil pump. I truly believe this dealership scams the customer into thinking everything on their car needs repaired. They do not offer the items such as important/safety items, just a list form their 32 point checkup. I would never go back here again.

jjohnson2012

24 de sep. de 2012

Bought a new 2013 Altima! I love it. I had a great experience with the entire staff. They were helpful and friendly. They made the process easy and simple. A special thanks to the GM Jon, he gave me a great deal and I saved alot of money compared to other nissan stores in the area. I will be telling all my friends and family to buy from Sutherlin!!!!!

wood529

20 de ago. de 2012

Sutherlin Nissan is definitely the dealership I would recommend. The other four big named dealerships i went to, couldnt hold a candle to them. I am extremely pleased with my car buying experience at Sutherlin Nissan and will be doing all my service there as well!

Yankee4life

16 de ago. de 2012

I want to express my gratitude to Sean, Jon, Leslie, Julio & the entire Sutherlin team. I had an exceptional experience leasing my 2012 Nissan Sentra SR. They are the best!!! The care & professionalism I received from them wasremarkable. My family has bought many vehicles from Sutherlin Nissan & I can totally understand why. When I arrived to finalize my paperwork & drive my awesome new car home, they had my Nissan Sentra waiting for me in the showroom with a ginormous bow on it!!!! It took my breath away! Thank You so much to the entire Sutherlin team! You all went above & beyond.......a moment I will treasure forever! You Rock!!!

mollybagsus

11 de ago. de 2012

I bought my last two cars from Sutherlin Nissan and both time I had a great experience. Everyone is friendly and helpful!!! I wouldn't go anywhere else. Sutherlin Nissan is the place to buy!

armadagirl

11 de ago. de 2012

I just leased a brand new armada from Sutherlin Nissan.....I LOVE it!! Ive bought from Jeff Lockhart before and wouldn't dream of working with anyone else. He called and said it was time to get me into a new car. that sounded exciting...I went in and he got me set up with a fantastic lease deal!!! I couldn't be more pleased with the knowledge and friendliness of Jeff and the other managers involved. I was treated very well by all. I felt like my buying experience was the most important thing happening at that moment...especially when Jon, the GM, was interested and available! I felt my experience, from picking the right auto...through making the deal and financing...was smooth and satisfying! I have and will continue to reccomend Sutherlin Nissan!!

bbrewste

2 de ago. de 2012

Unreasonable answer given by service department on my AC. Called John and he said HE would look into. He sent Tina and she gave an answer that made no sense to my wife.She called me instead of John as promised, and told me same thing. I let her know it made no sense as well. I buy 2 cars every 2 years but will not visit them again. Stand behind your product and don't nickel and dime me. Your lose. I am selling my 8 month old Armada and buying from someone else.

james103072

8 de mar. de 2012

Horrible experience! I have had my 2010 Altima there 3 times for loss of power, terrible hesitation and the keyless system regularly does NOT recognize when the key is inserted. Of course, nothing is ever wrong with the hesitation because the machine they hook it to says so .. as far as the keyless system not recognizing the key, I was told this is "Unheard of, just rubbish!" The funny thing, the loaner car did the same thing within 24 hours regarding the key. We took a picture and they refused to even look at it .. pretty much called us a liar to out face.I understand that any brand of car may have issue's but after way this dealership handled our issue .. i will NEVER buy another nissan!

tikiltd

22 de feb. de 2012

I was in Ft Myers visiting. My 2003 Nissan Altima broke down. Sutherlin looked at it and said every major part involved needed to be replaced entirely. About $3000. I had it towed 150 miles to Tampa where I bought the car recently. Ends up NONE of what Sutherlin suggested was the case. NONE OF IT. I was fixed and on my way from my dealer for $200. Extremely lazy, awful service. I had an a/c issue and a brief overheat and instead of trying to figure out the problem Sutherlin just told me the AC and radiator needs replacing - among other things. Insane. Not to mention the extreme stress, towing expense, undo tension between myself and my dealer, etc, that Sutherlin caused. Yeah, I'd categorize these guys as criminal.

LtFirefighter

30 de ene. de 2012

my tacoma was totaled Dec 30. i thought i would test drive a Frontier after i read alot of consumer reports comparing the two. Frontier out performs tacoma. for roughly the same price you get so many more nice features and quality for the money. This dealership honors "Hero Care" membership which i inquired about. Hassle free haggling over price was nothing! As i was leaving, i mentioned " this beats having to get a rent a car" and the dealership gave me a brand new Altima to drive until my truck was delivered for free. They also honored the $2000 incentives with the pricing. im not done yet..... and im still waiting on collecting my money from my insurance company from the wreck and i told Sutherlin at the rate State Farm is going it may be a few more weeks ect.... this Dealership said no problem, just bring in the deposit when you get it, and they are allowing me to drive off the lot with the truck. Folks, That is Customer Service!!! The vehicles speak for themselves.

Sand

8 de sep. de 2011

Salesperson pulled credit without permision 2 years after I purchased car. Selesperson called me for a week up to three times a week and sent text message trying to make me purchase new car. I said over and over I had absolutely no intrest in a new car. I recently pulled credit report and dealership pulled my credit during same time frame that salesperson was calling me. I attempted to contact ft myers management for three days but no one ever called me back. my final call receptionist sent me to general manager in Orlando when I purchased my car in ft myers. Do not go to this dealership unless you dont mind random salespeople pulling your credit.

JeanChorman

27 de jun. de 2011

I have never been to a dealer where they treated me like a queen. Being a senior citizen, they really made it a very easy experience for me. US Marin was very accommodating. I have referred my other friends to US Marin.

KCStrick

12 de jun. de 2011

Jerry and Blake we very friendly and worked hard to find a car that would meet my needs in my budget. All 3 of these gentlemen were honest.

madrox0215

4 de jun. de 2011

Everyone was really friendly and got me a car that I'm proud to own. I have never smiled as much as I did at the dealership. Best car buying experience that I ever had!!!

jennhughes74

3 de jun. de 2011

My experience at Sutherlin Nissan was exceptional! I was in desperate need of a new car and was having trouble with financing. As with a lot of people in our country the economic down turn hit my family and I very hard so my credit was less than perfect to say the least. I was working with 4 dealerships including this one and when all the others said I would need a co-signer or an inconcievable amount of money down, Jerry and Mike said "we can do this" and they did. Jerry found me the model of car (Nissan Rogue) that I really wanted and also was in my payment range. I cannot thank this team of sales/finance enough. I was facing puting thousands of dollars into the car I had and not knowing if it would last me another year at that. I would suggest sending anyone to this dealership for any purchase...New or Pre-owned.

josraclee

1 de jun. de 2011

This is our fourth family auto purchase from this dealer and sales rep. Always had a low stress experience and felt that we got a fair deal. We were even given a loaner car until our vehicle arrived from another location. Only Nissan dealer we'll consider!

tinaab

26 de may. de 2011

Jeff and his parts team are great! Its always a pleasure to deal with them. There is never a question they can not answer. I work in the customer service business, so its nice to see people care for their customers. Jeff and his team are just amazing and I do recommend everyone I know who is in need of Nissan parts directly to him.

F. Orfano

25 de may. de 2011

My wife and I were treated with much respect and appreciative of our purchase. This is at least the second purchase we have made at this dealership. Part of our reason for returning was the consideration of our finances and suggestions as to lower our previous loan and at the same time decrease our negative equity. Every employee that we noted were kind and considerate of our needs. We will be back when this lease expires. Nissan is a great car and we would recommend this dealership to our friends and family.

Luisjr155

23 de may. de 2011

Victor, Sales & Leasing Consultant, he is an outstanding sales person.He is a gentleman, he introduce each co-worker from the Top to the bottom.We are fill part of the Southerlin Nissan, Ft. Myers,Thanks to Jon M, General Mgr, George Carter, Business Mgr, Christina, Service Consultant, Nick Tagle, Sale Mgr for great attention.

jlp46

22 de may. de 2011

Salesperson was attentive to my needs, friendly, and helpful. I was in a poor financial situation, having a negative balance on my trade-in. From the first encouter I felt that my need for a new automobile would be met. The salesperson was patient, listening to my situation and worked hard to complete a deal that would benefit me the most. This made the experience a happy event for the family. The best auto buying experience I've had in many years.

davechar146

17 de may. de 2011

Very friendly,he made geting a car very smooth.Jeff explained the cost and what they could do for us in simple terms.We more or less agreed on the car and the deal on the phone,when we got to the dealership the paper work and the car was ready for us.

alpha16181

17 de may. de 2011

My story is a bit different than most.It started out as a bit of a "hussle" from a salesman (who is no longer there:):)) on Labor day when i bought my "new/used" car. It had just been traded in by a lady who up dated to the 2011, from a 2002. It looked good, so much so he said there was no need for it to go through any detail & inspection by them, just sign here & gooo!!! It all went so fast though I had a young friend with me, off we went it was after getting home I realized being passed over for inspection. That is when I met Scott who ironed out, after several visit's, all the little fixes above & beyond.He truly care's & treated me as a friend, took away any embarassmet one would have as a older lady myself by myself!!And Jamie, my go between is of the same caliber. THEY REALLY CARE & make sure you are happy & give you a good deal, one they back up 100% & then some.

DETROIT57

17 de may. de 2011

THIS WAS THE NINTH CAR WE HAVE PURCHASED FROM SUTHERLIN NISSAN, THE 2ND MURANO. OUR SALESMAN TOM REALE MAKES THE CAR BUYING EXPIERENCE ALL ABOUT WHAT WE WANT. HE IS A TRUE GENTLEMAN. THE FINANCE MANAGER MIKE SPINAZZE HAS CLOSED ALL OUR CAR DEALS OVER THE LAST 10 YEARS. HE TREATS US LIKE FAMILY EVERYTIME WE VISIT FOR NEW CARS OR SERVICE. IT IS A GREAT FEELING TO DEAL WITH THE SAME HONEST PEOPLE OVER TIME AS OTHER DEALERS IN THE AREA HAVE HIGH TURNOVER WITH THEIR EMPLOYEES, THIS GROUP HAS BEEN TOGETHER FOR A LONG TIME AND YOU CAN TELL THEY ARE A TRUE TEAM!

kashari33

15 de may. de 2011

Both were very kind and worked with me on all my questions. Showed me all the different colors and styles of the car that i wanted to see and worked with me to help me get the car at a price that i could afford. I would say was the best experience i have had ever when getting a car. Theyre the best.

dallas2112

11 de may. de 2011

The best car buying experience I have ever had. We were shopping a couple different brands, the follow up our salesman had with us and the genuine interest in our purchase and what my family and I needed made all the difference. My sales man was polite, courteous, knowledgably, helpful and quite exceptional! Kevin is by far a true asset to this company! Julio made my paperwork easy. I will definitely be going back and have already told my family and friends how great a place Sutherlin Nissan was to purchase from! Thank you for a truly pleasureful experience!

rob.potter

9 de may. de 2011

This was the best leasing experience we have ever had. We were returning a leased vehicle and leasing a new one. We contacted Jeff Lockhart and scheduled an appointment for a Saturday morning. We turned in the old car, picked a new car, signed the papers and were out in less than 2 hours. There was no jerking us around and were able to get home and enjoy an afternoon in the pool. Jeff has been there for a long time and knows what he is doing. If you want a great car buying or leasing experience, contact Jeff at Sutherlin. Rob & Marti Potter (Cape Coral, Florida)

jryan05

3 de may. de 2011

I HAVE BEEN A LONG TIME CUSTOMER FOR SUTHERLIN NISSAN, APPROXIMATELY 5-6 YEARS, WE HAVE PURCHASED 3 VEHICLES (NEW) FROM THEM AND COULDN'T BE MORE PLEASED WITH THE OUTSTANDING CUSTOMER SERVICE WE HAVE RECEIVED OVER AND OVER!!! FROM THE RECEPTIONIST TO SALES TO FINANCE TO SERVICE...WHAT AN AMAZING JOB THESE GUYS DO! THAT IS THE MAIN REASON WE CONTINUE TO GO TO THEM FOR ALL OUR CAR/SERVICE NEEDS. THEY ARE EASY TO WORK WITH AND SO EXTREMELY HELPFUL. I WOULD AND DO RECOMMEND THEIR PRODUCT AS WELL AS THEIR SERVICE! MANAGEMENT IS DOING A TERRIFIC JOB AT THIS DEALERSHIP! KEEP UP THE GOOD WORK!!! YOU GET AN "A+" IN MY BOOK!!!

Joisy grl

28 de abr. de 2011

Wow, over a week for a loaner car......how crazy is that. And having to bring a vehicle in for the SAME PROBLEM over and over...... I will NEVER EVER purchase another vehicle from SUTHERLAND NISSAN AGAIN!!!!!!!!! They get you in door sell you a POS car then you have to go back 3 times to try to get the problem fixed.....this is poor customer service...

bgaber13

30 de mar. de 2011

Sutherlin Nissan is the Best at what they do. Understanding that anyone at anytime can have a problem. Afterall, they don't build the cars, They sell them and service them. What they do better than anyone else is HANDLE those issues when they come up. They offer superior service and fair pricing. I don't know about you, but I am willing to pay a little bit more if I KNOW that if something happens, they will take care of it. Their product, Nissan, is superior. Their Service and Sales Personnel, are extrordinarily knowledgeable and trustworthy. Their General Manager, U.S. (no joke, that is his name.) is involved in doing the right thing. AND their owner, Mr. Sutherlin, is a all respects a true gentleman and cares about his clients. I do not work for Sutherlin, nor am I related. But quite frankly, the truth is the truth and they are the car dealer you want to buy from.

lbbb

27 de mar. de 2011

I worked with new and used and it was the longest car buying experience I have ever had. They make you think your getting a good price when you really pay over kbb for a used car and have tiny print in their new car sale adds that say with 3,000 cash or tradeallowance. What a joke! took 7 hours from start to finish then they still didn't have the financing they told me they had carried on for 2 days.

TDC 33907

31 de ene. de 2011

Dear Dave Mckinney:I just wanted to send this notice to you (I have also sent a letter to your office "snail mail")to let you know that I have on three occasions received warranty work performed on my Nissan Frontier from your dealership. Each time that occured, I had assistance from Thomas Gaglino. In this process of having my vehicle serviced, Thomas demonstrated that he is the most attentive and diligent automotive service person I have ever met. Thomas embodies the pride and integrity of the company he works for and should be recognized as an exemplary employee. The kind of service Thomas provided me is the type I would expect from all service agents, but it is a rare quality. I hope that you can provide some sort of recognition to Thomas for his skill and job performance! I would also ask that the owner(s) of Sutherlin Nissan be notified of my request to recognize Thomas and to also reward Thomas with some type of recognition and appreciation from Sutherlin Automotive Group. Thank you, most sincerely,Terry Cress

ginsburgn

30 de ene. de 2011

We have purchased/leased 4 vehicles from this dealership and it could not have been any easier. The process was very smooth and was not stressful at all when compared to other dealerships. We always work with JEFF LOCKHART, who is very caring and professional. All our future vehicle purchases will only be with the people at Sutherlin Nissan.

Goldie123

19 de ene. de 2011

Dave Mckinney, Service Director, made sure I was in and out very quickly. The service provided was exteremely professional from the Service Direcor himself, the mechanic and Porter. A very friendly astmosphere, clean shop and waiting area. Never felt rushed or pressured. They have a great service department headed up by a great service director.

Slems2

14 de ene. de 2011

Be prepared to wait!!!! Nothing they do is fast or friendly. It will take 3 hrs for a oil change. The sales staff is rude and more interested in smoking then helping. When I was buying my truck the salesman put me in the customer lounge, and went to smoke. Horrible is all I have to say.

landre

4 de ene. de 2011

I took my Murano in for a failing battery (relieved I got it that far). Monica greeted me immediately, Christina wrote it up promptly. Then Monica gladly took me to my office in the courtesy van -- extremely personable and accommodating.Dave McKinney, your service manager, called me to check on the results of my service visit. This is a five-star level manager -- thank you!I could not be more pleased with the personal attention I received in your service department. This dealership is very convenient to my home and office and is now exceeding my expectations for service -- I am so pleased to see the upgrade in customer service! We have four vehicles in our family. I will also tell my friends and my customers that your service has vastly improved since past attempts. Thank you!

bnisbet

22 de oct. de 2010

Blake, our salse person was terrific to work with as well as the fianance person.. All invloved with the purchase of my vehicle were very professional. WE were from out of state and the sale was handled in a very efficient and easy manner. I recommeded the dealership to my friend and he flew to Fort myers and purchased the same Maxima and drove it home. He was very pelase with the professionalism of the Blake as well.

kb50243

25 de sep. de 2010

Great experience, everybody was very friendly, and professional. They are willing to work with you too get your business. Purchased a new 2010 Nissan Rogue on September 4, 2010. We enjoy driving this car, a lot! Time will tell if we made the right decision, but I have no doubt that we did.

Nippy17

16 de sep. de 2010

I have purchased 3 cars from this dealership and highly recommend it.because they are friendly and courteous and I never get that high pressure car salesman pitch from them. If you do your homework and know the price you want to pay for the car, you should be able to make a deal. John Leone has sold me all three cars, he is very easy to work with. Gerry Becker went over all the functions of the car and set up the bluetooth and Ipod features and was very knowledgeable, not a question he could not answer.

jamesfox

14 de jul. de 2010

I was in search of a specific car, a 2010 Xterra Off Road. The people at Sutherlin greeted me warmly and introduced me to Jeff Lockhart. In all my years of buying cars in Michigan, Illinois, and Pennsylvania, I've never had such a great experience buying a car as I did with Jeff at Sutherlin. He was honest and up-front on every issue and question (no matter how silly or small) that I had. He accompanied me through a number of cars, never pushing or selling, and made the final purchase smooth, easy, and above all, fun and enjoyable.I spent 30 years in the advertising business, many of those on automotive clients. I also created The International Automotive Advertising Awards. The biggest problem with getting people to buy cars is the final experience that they have with a dealership. The car economy would get a huge boost if all the dealerships were as good as Sutherlin Nissan. From the top down, these people are platinum .... with extra kudos to Jeff.No matter where I live, I will come back to Sutherlin and Jeff for my next purchase.Thanks for the experience guys!!!

keller90m

13 de jul. de 2010

I am a recent customer to your dealership and felt that a letter of recognition and thanks to all who helped to make my purchase a great experience. My experience started with watching your television commercial and then was lead to check out your web site, it is very user friendly and the instant chat with your representative was quite helpful. April was great at her follow to be sure that my appointment time with Forest Jones was convenient. Great job April! Your receptionist staff is inviting and quite professional both on the phone and in person.When I first arrived to the dealership, I was instantly greeted by Slavek Kondrashov and was introduced to Forest Jones. I found that Forest is quite approachable and is very much interested in his customers needs, concerns and sensitive to their situations. Forest handed me over to Slavek who took the time to be sure that he understood my needs and only showed me the inventory that fits my lifestyle and price range. Let me take a second here to explain the obstacles that had to be overcome. My husband lost his job in October of 2008, we were struggling to put it mildly and recently lost a vehicle to repossession, which of course created a very weak credit score. This was devastating and embarrassing to my family. I was convinced that neither you, nor any other dealership, would be able to help me find a newer car. Buy here pay here type dealerships were seemingly my only option and I checked into them but I didnt want to purchase an older car with questionable reliability or work with questionable businesses. A word about Slovek, once other dealerships salesmen realized my stressed credit rating, the salesmen would lower their level of customer service with me by working with another customer at the same time. Slovek took the time, at a risk a sale might not be able to happen, to be sure my needs were met and I was placed in a vehicle that fit my lifestyle and one that the bank would approve me in. There were other customers that day that a sale would have moved smoothly, I know this because I was very observant of what was going on around me, but he dedicated his time to me and only focused on my purchase. This is quite meaningful to me and will be a repeat customer for many years to come. Please be sure that Slovek receives the accolades that are very much deserving to him. He is an asset and a gentleman; it was not hard to feel confident that the vehicle I purchased from Slovek would be exactly what I need. Trust is very important to any customer and relationship building is key to make any sale, these are qualities that Slovek possesses. He kept my nerves calm, kept me focused, and remained very reassuring that a deal could be made.This leads me to my dealings with Mike Bickel. Mike treated me with dignity and respect, regardless of my financial mis-steps or unemployment woes. Mike kept working the best finance deal available. He was quite upfront and didnt make any promises that wouldnt be able to be kept. Mike left me with the impression that he was not going to give up on me. Mike also provided much needed financial and credit advice that is solid and will be followed so that I can continue my challenge to improve my credit score. Where many Finance Managers can be intimidating and put off by the challenge, Mike really worked hard for this customer and I so appreciate it. I am in a vehicle that is reliable, stylish and, most important, affordable in my tight budget. Through Mikes hard work and dedication I feel that I have been vindicated over my circumstance and given the opportunity to prove myself and have the proper loan that will rebuild my credit score.While I do believe that every business organization must always consider the bottom line, Sutherlin Nissan does it by treating the customer with respect. I felt during my whole transaction my needs were kept in the forefront, my budget was always in consideration and never felt intimidated or least deserving because of my credit issues. Thank you for all your staff has done for me, thank you for putting me in a car that will be reliable for many years to come, thank you for the great experience I had this past weekend at Sutherlin Nissan, please continue to work under the philosophy that customer service is key.

MaresC

12 de jul. de 2010

This is my third Nissan and my second experience leasing with Sutherlin Nissan. The dealership is a friendly, beautifully run, well maintained and managed facility. It was a pleasure working with Jeff Lockhart, who made me feel so "special" during the paperwork phase. Gerry took his time showing me all the bells and whistles with the electronics of my new Altima Coupe which was exciting and fun. I have usually worked with Nichole in service and you can't find a better person to take care of you. My husband is in the lawn care business and I've worked in the legal field for over 40 years. Both of us believe that customer service is everything, no matter what business you're in, taking clients' concerns and questions seriously and treating them with respect and kindness.

buddyramsey

2 de jul. de 2010

Awesome dealership. Honest, helpful and great customer service. Our family just bought our 6th car from this dealership and would highly recommend. I had purchased an 4 door sedan in December and now it was time for my wife to get a car large enough for our son and his car seat. The Rogue was perfect. The price was right and I am thrilled with the car. The dealership was great in helping us, both with my purchase back in December and out new purchase today. Thanks U.S.!

tlmoorenc

20 de jun. de 2010

Words cannot express the professional and can do attitude shown by this dealership. If anyone wants to be treated fairly,honestly and professionally,see Leslie and Gary. Sutherlin Nissan put the dealers in the Port Charlotte area to shame. Sutherlin Nissan clearly understands honest customer service.

Nagsue

18 de jun. de 2010

Before we bought our Nissan car we obtained four "out of the door" offers. Sutherland Nissan was the best offer. When we arrived at their location, we felt the friendly welcome. The salesman was very professional and easy going. There was no haggling or additional fees. The transaction was smooth and we were very pleased.

James Smith

15 de jun. de 2010

This is the second vehicle I have obtained from Sutherlin Nissan. The first was a 2007 Pathfinder 39 month lease that Jeff Lockhart arranged. When the lease was close to ending, I sought out Jeff's help once again. I told him that I would be in the market for another vehicle and thata I would be in touch soon. He remembered me from the Pathfiner lease and greeted me with a big smile and a handshake. He was so helpful the first time that I thought I probably couldn't go wrong working with him again. When I had the final inspection of my vehicle at home, I decided to stop into Sutherlin the next day to see Jeff. I was glad that I did because his no nonsense approach and ability to meet the customer's needs made selecting another new vehicle easy. Never pushy but always available, and very friendly - he is every car buyer's dream salesman. He answered every question I had, didn't rush me into making any decisions, and obviously knew his product well. Jeff is a real pro and I will probably stick with Nissan again when I'm ready for another vehicle. Of course, I will seek out Jeff's help when I do.

pmlatu

14 de jun. de 2010

I would, and have, recommend this dealership and her staff to everyone I come in contact. They are very honest and straight forward. And they bend over backwards to work with you and your situation. It is a rarity to find a dealership and sales personnel that works the deal for the customer than one that works the customer for the deal. When dealing with Sutherlin, rest assure, you are dealing with family.

pericles

1 de jun. de 2010

Since 2007 I have leased three vehicles from them. I am always treated respectfully. I also bring my cars to them for service and I always get great service from them as well. I would recommend them to everyone they are friendly, honest, and overall a great dealership. In my opinion there is no better Nissan dealership!!

mlagaccia

31 de may. de 2010

I had a good experience with my lease at Sutherlin Nissan. Everyone was very friendly and professional. This is the first time I have leased a car and everything was explained to me in detail. There was a car on the lot that I ws happy with. I would reccomend this dealership to my friends.

texswim

20 de may. de 2010

This is about my 15th car purchase and by far has been the easiest. Everyone knows you can spend all day in the dealership...well I was there for 1 hour from beginning to end, including going through financing! Not only that, they were incredibly thorough with the vehicle details. The best part....price. I used to get employee discounts through GM and the price I got was better than I could have received as an employee. From the sales manager, to the salesman to the product specialist...A+++++

miamich

13 de may. de 2010

My family has now purchased 3 vehicles from Gary and recommended several friends. We will continue to purchase vehicles from Gary as he is helpful and very courteous and makes shopping for a vehicle and enjoyable experience.The Nissan Murano that we purchased is exactly the vehicle that I wanted.Thank you.

Christinal

7 de may. de 2010

If you are looking for a new car go to Sutherlin Nissan and ask for Scott Barker. My appreciation is at the highest level! For a while I was beginning to wonder if there was anyone else out there that still cared. Scott Barker proved to me on Sunday February 21, 2010 that there are some good caring people left. I felt like he did everything in his power to help me and anything I said didn't seem out of reason. There were so many cars that I looked at and thought I'd have to settle for less. Scott was both patient and sensitive to my needs. So not only am I extremely grateful, but 100% satisfied. So thank you my daughter and I are set for years. Do yourself a favor go to Sutherlin Nissan and ask for Scott Barker.Christina Liebergall

brad777

19 de abr. de 2010

My wife & I knew it was time to replace/upgrade our current vehicle. We narrowed it down to 5 different vehicles. We inquired via the internet & to our surprise did not get much feedback except from Sutherlin Nissan & one other car dealership. I guess the other dealerships did not take our inquiry seriously...there loss our gain! Joe Orlando, our salesman was the 1st to call us while my wife & I were still researching the different cars on the internet. All I could say was "WOW" receiving that quick of a response. His reply was "I'm going to exceed your expectations" & that he did. We scheduled a time to meet & he had our Maxima right out front of the dealership apon our arrival. We were introduced to Mr. Orlando & went for a spin. Needless to say, what an amazing ride we had. He explained the features of the Maxima that seemed to really benefit our family & that it has! While Joe prepared our lease paperwork, Mr. U.S. Marine the General Manager (Yes,that is his real name)came & congratulated us. The treatment we received was Impeccable! Mr. Mike Spinazzee in the finance dept. was as efficient as our 1st introduction to Sutherlin Nissan. My family would like to express our gratitude to Sutherlin Nissan, Thank you!!!Brad & Lisa M., Naples Fl

jknurek

19 de abr. de 2010

My experience dealing with Sutherlin Nissan's staff (U.S. Marine and Scott Barker) was the best experience I had in shopping for a new car. I visited several other dealerships in the area only to become discouraged. U.S. and Scott were extremely professional and provided great customer service. I will refer friends and family to purchase a car from them.

sunshine0730

3 de feb. de 2010

The lease on my Nissan Murana was up in January 2010. My husband and I looked at other dealerships before going to Sutherlin Nissan. My husband suggested that we go to a Nissan dealership because I went over the miles allowed on my lease. When we got to Sutherlin Nissan in Fort Myers, Scott Barker, the sales associate, showed us several vehicles. My husband and I told Scott Barker about the overage of miles and asked if we leased a Nissan, would Sutherlin waive the over miles fee. Scott Barker had to talk to his sales manager because he could not make that decision himself. Scott Barker and Chris, the sales manager, told both my husband and myself that they would waive the fee and not just once either. This was a major concern with my husband and the reason we went to a Nissan dealership. With the dealership agreeing to waive the fee, we picked out a 2010 Altima. The only reason I settled for the Altima and not the Audi convertible at Audi of Fort Myers was because Scott Barker and Chris, the sales manager said the fee was waived. In fact, while signing the paper work, I asked the finance manager "which one of these documents says we are free and clear of payments on the Murano?" At which time he pointed to the document and said "this one." A few weeks later, I receive a bill from Nissan Acceptance Motor Corp for $2800.00 for the miles over fee. I call Sutherlin Nissan and talk with Scott Barker. Scott told me to fax the document to him and they would take care of it and not to worry, he would call me when it was taken care of. Long story short, he didn't and the dealership didn't take care of the fee. In fact, the new sales manager, U. S. Marine (yes, that's his name) told my husband that it was not the dealership's policy to pay that fee. Whether it was policy or not, we were told by Scott Barker and Chris that the fee would be waived right at the desk in Chris's office. Scott Barker, Chris and the finance person told the new sales manager that there was no discussion of waiving the fee, which is a bold-faced lie. Scott Barker and Chris, the sales manager, outright Lied. The finance person was not part of the negotiation, so he did not hear our conversation with the sales manager, Chris and Scott Barker. Scott said what he needed to say to make the sale. Once the paper work was done, who cares, right? Well, now we have to pay Nissan the overage. If we don't, our credit will be ruined. I contacted Nissan Consumer Affairs, and they said that they don't get involved with sales practices of individually-owned dealerships, but opened a file and is supposed to have someone from Nissan North America USA contact me. Also, I have to contact an attorney because, number 1, I want my $2800 Sutherlin Nissan representatives promised; 2, I don't think that Sutherlin Nissan should be able to lie and cheat people to make sales; and 3, I think that Scott Barker should be held accountable for his deceptive, lying ways of selling vehicles, period! Scott Barker is a very smooth talker, he was very personable, and came across as being very honest. What's the saying? Wolf is sheep's clothing? The cautionary advice that one cannot necessarily trust someone who appears kind and friendly. Shame on Sutherlin Nissan of Fort Myers and Shame on Scott Barker, Sutherlin's car sales person.

annmarie0001

29 de nov. de 2008

We purchased two cars from Sutherlin Nissan two weeks ago and we are still not done dealing with them - we purchase new cars EVERY year and this has been the worst experience we have had purchasing a car. Today for me was the last straw. First of all we live really far away and have had to already go back once for service; now, today we receive a letter saying our tags are in we need to come pick them up - I call to see "what tags" and nobody can give me an answer - so now I have to call on Monday to see "what are they talking about" and why couldn't you just send the "tags" instead of a letter telling us we have to come pick them up like all the other dealerships do? So every time we get a letter we need to call and when we call they've already made the sale so now we are an inconvenience and they are RUDE - well let's see what happens monday if they make us DRIVE all the way there to pick up whatever it is they have - if they make us drive there it will be less expensive (since it will take two tanks of gas) and less time consuming (since it's about 2 hours each way) for us just to go to our local motor vehicle and pay $10 for the duplicates.... BUT we are at a standstill becasue when we can no one there can help us.... go figure

Cossieturbo

4 de nov. de 2008

Purchased a used BMW with cash from Sutherlin Nissan in Florida, which needed to be registered out of state. Sales associate agreed to have all Title work (blah, blah, etc...) handled by Sutherlin Nissan... guess what?!?! They were never going to do this. If I had financed the car then they said they would process the out of state Title... telling me this weeks after I took delivery. Wait... I thought paying in cash was a good thing for a car deal? Took over 2 weeks to get Title papers from dealer so Temp tag is going to run out and I have to process the Title (plus registration) through the mail. Slow!!! They will not issue another temp tag of course... So the car will have to be parked for a while. Poor show. Lesson: read the contracts thoroughly (I only skimmed through them). Dealers lie (in very rare cases it's just miscommunication) no matter how nice they may act or what you agree on!!! Assume this and you should be ok. I have helped friends and family get cars for many years and I have removed Sutherlin Nissan from my dealer list.