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Used Cars for Sale at Taylor Chrysler Jeep Dodge in Bourbonnais, IL

259 miles away from you!

Taylor Chrysler Jeep Dodge of Bourbonnais offers you the opportunity to find used cars by Taylor Chrysler Jeep Dodge. Taylor Chrysler Jeep Dodge is a trusted dealership serving clients throughout Bourbonnais, in search of certified used cars. Also, Taylor Chrysler Jeep Dodge is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Taylor Chrysler Jeep Dodge to get the affordable car that is right for you.

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Taylor Chrysler Jeep Dodge

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60914, Bourbannais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbonnais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbannais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbannais IL

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Taylor Chrysler Jeep Dodge

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Taylor Chrysler Jeep Dodge

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60914, Bourbannais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbannais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbonnais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbonnais IL

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60914, Bourbonnais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbonnais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbonnais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbonnais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbonnais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbonnais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbonnais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbonnais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbannais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbannais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbannais IL

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Taylor Chrysler Jeep Dodge

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60914, Bourbannais IL

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27 km 6.7L

Taylor Chrysler Jeep Dodge

Authorized EpicVIN dealer

60914, Bourbannais IL

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What’s more, Taylor Chrysler Jeep Dodge of Bourbonnais has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Taylor Chrysler Jeep Dodge. Check out the listings today to find the right car for yourself. Taylor Chrysler Jeep Dodge is definitely the best place to buy used cars online.

4.9
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Based on 2177 Reviews

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Troy Mc16

Nov 30, 2016

Star icon

Randy goes the extra mile to help his customers find the right car. He is very patient and not the typical "pushy" salesman. He puts his customer's pocket before his on trying to make a sale. Randy is very understanding and works well with his customers. I will be getting all future cars through Randy.

A

Adambisping88

Nov 30, 2016

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I've been to other dealerships were you could tell all the sales people cared about was getting your money. Randy at Taylor Dodge actually cares more about getting you the best deal possible and finding what vehicle works best for you and your budget. I bought a 2016 Dodge ram 1500 on 11-25-16 And I couldn't be happier. Randy even informed us that because of my wife's work we received a great discount on the truck. Couldn't be happier with the service from top to bottom.

M

mnort12

Nov 29, 2016

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We came in looking for a vehicle that would help lower our payment. Kevin helped us tremendously in locating that vehichl. Best thing was we did not lose any of the features we had on our previous vehicle (ex: DVD player, storgage room, etc..). I would not hesitate to do business at Taylor Chrysler Dodge again. Will more than likely go through Kevin every time.

D

donna46

Nov 28, 2016

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This is the third car we have purchased from this dealership. We have always been able to come home with exactly the right car for us. We would recommend Taylor Chrysler to all our friends.

F

Fletcher5

Nov 28, 2016

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Randy Ayers was very helpful at finding me a new truck at a good price. The detail staff was very fast at switching all the stuff over to my new truck.

CI

Chief Illiniwek

Nov 28, 2016

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I am completely satisfied and I'm not easy to please. Shawn Platz did an outstanding job...hard working with a personal touch. I would buy from him again.

B

Bpanizzi

Nov 27, 2016

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My husband and I purchased a car here and were extremely pleased. There was no pressure to buy, and the mark-up on their vehicles is very low. People there are honest people that will take the time to work with you and find you the right vehicle at a great price.

K

Knowah

Nov 26, 2016

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Good salesman, Ray Marco . Got me a good deal, a nice car, and a lasting warranty. I would shop here and go to Ray again. Friendly service with a smile. He made the whole experience fun, when I thought it may be painful.

M

Maish's

Nov 26, 2016

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We are. Dry happy with Sergio and our Jeep Liberty. Sergio was an excellNt salesman and he took time with us explaining every question we had about our purchase. We would highly recommend this dealership because of Sergio.

R

RSCD1723

Nov 26, 2016

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We love our new Black 2016 Jeep Cherokee Limited purchased from RAY MARKO at TAYLOR in Bourbonnais IL. Our salesman Ray went out of his way to make us happy and to get the car we wanted . The Taylor dealership and Ray located the car we wanted out of state and went the EXTRA mile to bring it to us.... Everyone at the TAYLOR dealership was friendly and courteous,, the dealership was clean, and very inviting. Our family members have now purchased 14 cars from RAY MARKO !!!I My family and I say THANK YOU to Ray Marko and ALL the Taylor teem.....

CM

Car man1333

Nov 25, 2016

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Very good salesman was knowledgable and friendly and worked hard to get me a great deal would work with him again for sure. Very good experience

S

SaraHardesty

Nov 25, 2016

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I have only ever purchased vehicles from Taylor Dodge and will continue to only purchase from here! The customer service from this dealership cannot be beat! Ray Marko treats you like family and always goes above and beyond for all of his customers. He makes the car buying experience simple and quick so you can get back on the road and start enjoying your new set of wheels! My family and I only recommend Taylor Dodge to everyone we know and we always send them to see Ray.

J

Jakepiper14

Nov 24, 2016

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I bought m first car by myself from Ray my second overall car from Ray and the experience at Taylor is incredible there all so nice and help you get out the door with the best deal! Highly recommend Ray and the Taylor team to everyone!

J2

jeep 2016

Nov 24, 2016

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Looking for a new jeep and Shawn Platz got me the price I wanted and I didn't give up on anything I wanted or needed. Great Job.

J

Jeep65

Nov 23, 2016

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This dealership treats you like a family member in every department. Sales, finance, service departments are all the best! I have been a customer in every department as this is my 4th Taylor vehicle. I will not even consider service anywhere else.

J

johnnyreb

Nov 23, 2016

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I liked the fact that they understood that I was sticking to a certain budget and did not pressure me to go over it. I also really loved how they went over and beyond to make sure to accommodate changes in deciding on color and options. really great experience.

J

Julie

Nov 20, 2016

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From the first phone call to the last transaction, it was a pleasure doing business here! ...Wonderful people...Great service with genuine kindness!!! I had a difficult situation and they worked it out!! I am very grateful for the kindness and patience I was shown, and the great deal I got! They made it so I could understand everything! I truly have never felt so good about a car buying experience...Usually I am so stressed out! I love to spread the word about the wonderful service I received and I will definitely be a repeat customer for all of our family's vehicle needs!!

R

rudeone

Nov 17, 2016

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My mother Sarah Jane Holley purchased a new vehicle yesterday. Her salesman was Ray Marco. We give him the highest rating of being an excellent salesman. Keep up the great work Ray.

A

amangrum1

Nov 16, 2016

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I'd like to first thank our sales rep Joe Clark. He provided us with a great car buying experience. I've never seen someone go so above and beyond to make my wife and I happy. From the first moment we walked through the door until the last moment when we drove away with our two brand new cars everyone seemed to be helpful and curteous. Joe not only sold me my brand new Dodge Challenger at a price we agreed on but also went the extra mile to get the car my wife wanted from a different dealer( who we had a bad experience with ) at a price we were happy with. The service center people seemed to be pleasant as well and the finance people also were very easy to work with. This by far was our best car buying experience to date.

D

Dulek777

Nov 15, 2016

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Overall one best dealers ever ray and Kevin were so nice to do business with I would recommend Taylor to anyone who is in search of a vehicle employees are super friendly and look out for their buyers

J

JDD6568

Nov 11, 2016

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Was happy that Joe took my concerns on the trade-in of my vehicle towards the new one and that they were able to make a deal.

K

Kaleb

Nov 11, 2016

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Fast good service for the third time. All the staff is friendly and do not hound you to make a purchase. There is no other place to buy a vehicle.

A

AssistantExtraodinaire

Nov 10, 2016

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I can't say enough about Ray and the whole dealership! Everything from getting the car I wanted to the last paper I had to sign was amazing! Ray and the team at Taylor go above and beyond to make you happy. Thanks so much Ray!

H

hawkcrew2000

Nov 10, 2016

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Very positive experience. Kevin Emling was great to deal with and kept in contact with me through the entire process. I would recommend Taylor to everyone!

S

Shanda0525

Nov 10, 2016

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I previously owned a Chysler 300 that I purchased from Taylor Jeep And Dodge so when it was time to upgrade I knew exactly where to go. I went back to taylor and consulted with my favorite salesman Ray Marko. I told him what i was looking for and the price range i wanted to stay in. He worked really hard and gave me more than what i was asking for. I drove off the lot with a used 2015 Optima that was basically brand new with a payment im comfortable in and very satified with. I couldnt ask for more i am absolutely in love. Thank you so much Ray I knew i could come to you and you would follow through. By far the BEST salesmen I ever came acrossed. Patient, honest, hardworking what more can you ask for. And very friendly high spirited and might i add funny. I give you a 5 star Ray. Thanks for everything that you do.

M&

Monty & Sandy Smith

Nov 10, 2016

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Everyone is very friendly and helpful what ever department you are visiting. Salesman Kevin Emling answered every question we had and explained all the working parts of the vehicle. He also helped us with our decision on which vehicles would be right for us. Thank you, Kevin:) Ray Marco has been our sales person for 6 years and has been very helpful..Thank you, Ray:) Thank you to all who helped us move all the items in the jeep over to the new vehicles. God Bless All!!!Monty & Sandy Smith

D

Dwagner07

Nov 9, 2016

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I had a wonderful experience from start to finish in ordering my new Jeep. Joe Clark went above and beyond to get me exactly what I wanted.

R

Richards1982

Nov 4, 2016

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I have bought two vehicles from Noah at Taylor's. The staff has always been friendly and easy to work with. I highly recommend this dealership and my salesman Noah.

RN

R Nunley

Nov 4, 2016

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Sergio and Jamie were both great to work with. Everyone at the dealership was friendly and helpful. The vehicle was ready when promised. Sergio went through and explained all the controls even setting up my cell phone for me.

JB

Jeep Buyer

Nov 3, 2016

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Sergio Garcia II, was a great salesman ,very knowledgeable .He explained everything in details .This is the very first Jeep I ever owned ant its the best.I have bought over 20 new Vehicles in my life.

HK

Howard, Kelly

Nov 3, 2016

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Mr Garcia was very professional and informative in selling us our new (to us) truck ... We are looking forward to doing business again someday.... We highly recommend Taylor Dodge

B

Brittany

Nov 3, 2016

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Reason for my rating is everyone here is very friendly, will work with you on anything and get you the best deal possible. Excellent dealership and will be back for my next purchase (:

H

Hellbeast1500

Nov 3, 2016

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Going into the Taylor dealership knowing what I wanted and being able to be helped the way I was is amazing. Sergio was able to help me buy the truck i wanted especially being on my own. This dealership is a wonderful group of people todo business with and has great customer care.

E

Elvag88

Nov 3, 2016

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Bought my first car from here and I absolutely love it! It's exactly what I wanted and the salesman Sergio was very helpful and made sure I was comfortable with everything. I would def recommend this place.

V

VenegasFam

Nov 2, 2016

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Very Friendly Staff. They do not pressure you at all to buy. Very patient with us.Sergio, ED, and Jaime were great to us. We are now enjoying our RAM3500. Thanks Guys!I can say i will recommend this dealership to family and friends. Thanks Taylor Chrysler for working with us.

S

stangfangs2000

Nov 1, 2016

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I've had some very bad experiences buying cars at dealerships and it's probably one of my least favorite things to do. I hate being pressured and being pushed to do something I'm not sure I want to do. I've never bought a vehicle from Taylor so I wasn't sure what to expect. From the minute I walked through the door I could tell this experience was going to be different. Joe Clark and the sales manager Scott Clausing took great care of me and gave me a great price for my trade in. I'm very happy and I will definitely do business with them again.

PI

Pam Irvin

Oct 31, 2016

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Everyone at the dealership was very friendly. I was apprehensive because this was my first new car purchase. Sergio was very personable and was able to get me into a 2016 elantra. I had a pleasant car-buying experience and would recommend taylor to those looking for a new or used car.

T

TIrvin

Oct 31, 2016

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Been buying cars and trucks from Taylor for 16 years, the experience gets better each and every time. Bryan, Ray, Jaimie and Tony always a pleasure to see.

B

brdgt22

Oct 30, 2016

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We were treated with the upmost respect. Sergio made our visit comfortable and treated us like we were friends and not just a sale. All the associates that weren't even helping were respectful and walked around with smiles on their faces.

J

JeepGuy

Oct 28, 2016

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Aaron and the staff at Taylor were easy to work with, knowledgeable and presented manufactures purchasing program options which made the decision easier to decide what to purchase (new or used) and where to make this purchase.

G

Goldelock29

Oct 27, 2016

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We've been coming here for years! Great customer service- Ray made the process so painless. We told him what we wanted and price range and from there Ray and Bryan were able to get us what we wanted! Thanks

VJ

Vicki jessie

Oct 24, 2016

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Sergio Garcia great sales person not pushy, very friendly, good sense of humor. Jamie Sykes very inviting in the financing office we where in out of there in no time well organize.

C

Carlovers

Oct 24, 2016

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We have bought many vehicles over the years from Taylor. They are great to work with and sell good quality vehicles. We recommend Taylor Chrysler to anyone!

A

Aczako

Oct 24, 2016

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Taylor Chrysler did an incredible job - AGAIN for my family! Ray Marko went above and beyond what he should have done to get this deal done! He was courteous, friendly and took his time with us to make sure we were important to him. The staff at Taylor is very nice and welcoming!

K

KellieSchoon

Oct 24, 2016

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Taylor Dodge completely made my bad week amazing. Ray Marko bent over backwards to help me get my car and I had it within two days. I am a fan for life and will recommend all my friends and family to go see Ray and Taylor Dodge.

W

willard200C

Oct 23, 2016

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hands down the best salesmen I know he did a great job helping me out thanks again ray and finance Jamie was great and got me a great deal as well the whole taylor dealership was amazing experience for my first time buying thank you all

AR

Awesome Renegade

Oct 22, 2016

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Ray Marko has been and continues to be not only a salesperson to us, but has become like family. Our purchases through him have alway been such an awesome experience. Our new purchase of a 2016 Jeep Renegade is the beginning of great new adventures in our lives. Our 2 children and their wives have been dedicated Jeep drivers, now we join the Jeep family. Our purchases makes 8 Jeeps total in our family and extended family.

TG

Texas girl

Oct 21, 2016

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Its always a great experience with Big John Crawford! This time was no exception. Highly recommend him to find the right car and make it fit into your budget. Thanks again John!

T

Tokeefe13

Oct 21, 2016

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Walking into the dealership I was greeted by the dealer I spoke with on the phone. (Chad). He made my Jeep Wrangler buying experience one to remember. Chad was easy to talk to with no hasseling and he was also straight forward with pricing. Chad also made sure I got the best deal for the car I was interested in. He explained the new car buying process step by step so nothing was a surprise at the end of the deal. Chad made my experience so fantastic I drove 2 hours back 4 days later to buy my fiance a new jeep renagad from him as well. Same experience. Not only would I recommend the dealership to any friends or family. I would recommend using Chad Milliron the internet sales manager from Taylor Chrysler Jeep Dodge.

BA

Ben Anderson

Oct 20, 2016

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Tony our salesman worked with us and helped us get the vehicle that we liked for what we wanted to pay with the payment that fit within our budget . everyone that we dealt with there were great ' a friend that works there told us to go and talk with them .I haven't heard if he got any recognition for this recommendation! that's why my rating wasn't higher.

M

MikeM

Oct 17, 2016

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Joe was great, friendly, and definitely had our best interests in mind. He made the process very easy for us and we walked away with a wonderful car! He is by far the best car salesman I have ever encountered. We will definitely come back to see Joe when my wife is ready for a new jeep.

DS

Dan Sue

Oct 14, 2016

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Ray Marko was able to locate and deliver the exact 2016 Summit we were looking for! He kept us up to date during the entire process. He is very knowledgable on the Jeep product and shared a wealth of information when we picked up our vehicle.

B

brwheeler

Oct 12, 2016

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My shop is in Joliet, Illinois, Taylor is an hour's drive South. I have done business with dealerships in the Joliet area but did not receive the same customer service and respect that I received from Taylor. They make the drive worthwhile and the purchase almost seamless.My indecisiveness in which vehicle to choose, Sergio always manages to come through with the right vehicle at the right price.

S

Summit43

Oct 12, 2016

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My Jeep Grand Cherokee Summit sold itself! Aaron was extremely knowledgeable about the vehicle & easy to do business with! Picking up the vehicle was a breeze!

C

carnocker

Oct 11, 2016

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I picked a car that caught my eye, chad made the purchase easy. he didn't try to sell me something that the dealer was trying to get rid of.

C

CandySly5

Oct 11, 2016

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If you're in need of an honest car salesman(yes the DO exist!) whose number one priority is his customer, than THIS is the dealer for you! Chad Milliron at Taylor in Bourbonnais has been our salesman for MANY years and we can't say enough great things about him! We would, and have, recommend Chad and the Bourbonnais Taylor Dodge to now SIX family members. Customer satisfaction is definitely top priority and always keeps up coming back! Chad always finds us exactly what we are looking for at a price that fits our budget.

M

Mech87

Oct 11, 2016

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Recently were in market for new vehicle do to age of old vehicle. Wife and I agreed on looking at keeps and Taylor is closest dealership to our house so stopped in and looked around. Didn't find exactly what we wanted that's when Sergio introduced himself and we went inside to locate the exact vehicle we wanted. Color options everything. After locating it went over the price a lil bit which was fairly priced after researching it online briefly. He then scheduled delivery of vehicle from another dealership and once it arrived met him back at dealer and went over the paperwork and service packages available. Easily one of the easiest car purchases I've had in my life. Staff was all very friendly, wasn't pushy, and answered all our questions. Will definitely return for another vehicle in which future.

D

Dave/Lisa

Oct 11, 2016

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Jim Crosswell went the extra mile to make us happy and found the car we were looking for. Also Randy Ayers helped with a stress free transaction helping us take delivery of our vehicle. The dealership team and this includes our phone calls to the admin/finance staff gave us outstanding customer service and it made us feel we were part of their dealership family. A+ rating and thanks so very much for making our auto purchase a pleasurable experience.Our best,Dave & Lisa

JD

Justin Dethrow

Oct 7, 2016

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I gave Taylor a rater of the starts because they found me exactly what I was looking for, for a great price. Even when my first choice of car was gone they searched to find me a car and put me in it by the time frame they had stated. Shawn Platz was a really helpful salesman and made sure I found exactly what I wanted and made sure to check up on me and the car. I will for sure be going back to Taylor when I look to upgrade in the future.

S

squirt0398

Sep 30, 2016

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Ray Marko (sales), Noah Posthumus (sales), Jamie Sykes (finance) & Jim Crosswell (General Manager) were the most friendliest, kindest, and helpful associates I have ever met dealing with dealerships. They all made sure all my questions and concerns were answered. Ray & Noah were more concerned that I was making the right choice for what I wanted and was looking for than just trying to sell a car. Negotiations were simple with ease. Jim Crosswell made sure to do whatever was necessary to be at the price I wanted and made sure I was happy with it. I felt no pressure to buy a car if I had any doubts. Jamie made the finance and paper extremely calm and knowledgable. Jamie made sure to explain every number and document I was signing. Jamie explained the extended warranties and gave numerous examples as to why it would be a smart purchase for a few extra dollars a month. My new car was spotless when I was finished with the paper work. Ray and Noah went over every feature in the car. They explained and helped me set up my blootooth phone and explained the 1 year trial of Sirius XM radio. After everything was done Ray and Noah stood with me next to my new Jeep Cherokee for a picture to remember my amazing experience buying my new car. Thank you very much for the best experience buying a new car!!!!

F

FormerMustangNowSS

Sep 30, 2016

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I told Ray what i was looking for, and he made it happen. With my given situation it was hard, but he himself helped me in every way he could to fulfill my needs.

S

SquirtIL

Sep 30, 2016

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Ray Marko (sales), Noah Posthumus (sales), Jamie Sykes (finance) & Jim Crosswell (General Manager) were the most friendliest, kindest, and helpful associates I have ever met dealing with dealerships. They all made sure all my questions and concerns were answered. Ray & Noah were more concerned that I was making the right choice for what I wanted and was looking for than just trying to sell a car. Negotiations were simple with ease. Jim Crosswell made sure to do whatever was necessary to be at the price I wanted and made sure I was happy with it. I felt no pressure to buy a car if I had any doubts. Jamie made the finance and paper extremely calm and knowledgable. Jamie made sure to explain every number and document I was signing. Jamie explained the extended warranties and gave numerous examples as to why it would be a smart purchase for a few extra dollars a month. My new car was spotless when I was finished with the paper work. Ray and Noah went over every feature in the car. They explained and helped me set up my blootooth phone and explained the 1 year trial of Sirius XM radio. After everything was done Ray and Noah stood with me next to my new Jeep Cherokee for a picture to remember my amazing experience buying my new car. Thank you very much for the best experience buying a new car!!!!

N

Nycs320

Sep 29, 2016

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Ray Marko and the entire team at Taylor are the best to work with, always going the extra mile, and incredibly helpful on every deal. I hate buying cars and they make it pain-free!!!

S

sc4018

Sep 27, 2016

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We recently purchased a 2017 Chrysler 200 and couldn't be happier with the vehicle and our shopping experience! Ray Marko was patient, understanding, and very helpful with the whole process.

D

dmsolski

Sep 27, 2016

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I was working with Bettenhausen in TInley Park on a deal (what would have been my 4th car from there since 2011). The deal I had lined up fell through as they would not give me the same amount for my trade they had offered me 2 weeks earlier, about 1.8K less. After looking to see if anyone in the area had the Pacifica I wanted I was led to Taylor, which is about 30 minutes from me in Frankfort. I called and was put in touch with Joe Clark. I told him what happened with Bettenhausen and exactly where I needed to be OTD, with new plates. Sent me an email back an hour later saying they would be able to get me to within $300 dollars of original deal. I took it. Once I got there he had the vehicle ready and we started the paperwork immediately. He was even able to knock off the extra $300 because I was a teacher, so they got me to exactly where I wanted to be. Joe was awesome. I can't say enough about how easy the process was. If you have an offer somewhere else, call Taylor (ask for Joe). I bet they can beat it!

M

Marko2222

Sep 27, 2016

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I bought my first car from Taylor Dodge, over 20 years ago, I recommend Taylor Dodge to anyone looking for a new or used vehicle, the whole staff is very professional.

LC

Louie c Baron

Sep 27, 2016

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Excellent service as always we always use Ray Marko bought a few vehicles from ray now great person really couldn't see my family buying vehicles from any other dealer or salesman highly recommend Ray and Taylor Dodge to anyone looking to buy a new or used vehicle. My brother and his family also use Ray.

S

SgtGoose

Sep 26, 2016

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Taylor Chrysler Dodge Jeep Ram has an outstanding sales force and financial dept, they know there stuff. The sales team is outstanding, give you several options and choices, The Finance folks get you the best ddeal they can do. I'll go back to them for another car or truck.

TS

Truck shopper

Sep 26, 2016

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Kevin was our primary salesperson, and handled the transaction in a professional, courteous and competent manner. He researched and facilitated equipment on the vehic)e to accommodate special driver needs. He also made arrangements with Joe to complete the transaction when he was unavailable and ensure prompt delivery to us. Typically I dread shopiping for vehicles, but this was a positive experience! Thank you to both.

CR

carguy, ray m

Sep 26, 2016

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This is the third vehicle we have purchased through Ray Marko at Taylor Chrysler Dodge Jeep Ram and Ray has always done an outstanding job. He knows the vehicles, gives us a good value for our trade-in, and makes us feel comfortable throughout the entire experience. He was especially patient and concerned with us during this purchase process while we were dealing with health problems. A big Thank You again to Ray.

AR

Alejandra Rodriguez

Sep 25, 2016

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A big Thank you to Big John Crawford and Jamie Sykes for helping us with our new car purchase. Because of their steadfast professionalism, our sales experience was outstanding!

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rduby

Sep 23, 2016

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We came in to look at jeep renegades and found one that had everything we wanted and more. Aaron Hendershot sold us a ram truck last year. We came back this year to upgrade our jeep and knew Aaron would help us out again. He is very knowledgeable and makes the buying process easy and comfortable. Great service and quality inventory.

CC

Carl Carlson

Sep 23, 2016

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The salesman Ray was absolutely great. He worked hard to get the exact vehicle my wife wanted. The car was ready to go when promised, and financing was a fairly painless experience as well. My entire family drives Taylor cars and has for several years. Great sales practices, and after sale support.

KB

Kathy Boudreau

Sep 23, 2016

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I went to Taylor Chrysler Dodge and had a wonderful experience. Joe Clark was very informative and I never felt pressured. For once my car buying experience was fun and with very little stress. I would definitely recommend going to see Joe for your next vehicle!

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BFJF60

Sep 23, 2016

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We have purchased three vehicles from Taylor Chrysler Dodge Jeep Ram through Ray Marko and continue to be very happy with the experience so always ask for Ray. He knows the vehicles inside and out, gives us a good trade-in value and makes us feel very comfortable through out the process. We especially appreciated his patience during this last deal while we were dealing with health issues and had to drag out the purchase. Thank You again to Ray.

MG

Mitchell Goodknecht

Sep 22, 2016

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My family were used car salesmen, namely my Uncle, Grandmother and Grandfather. They conducted business that was straight forward and genuine while making connections with their customers that sometimes lasted a lifetime. I've witnessed this trait with Chad and his colleagues many times before, and once again when I purchased my Xterra from them recently. We had went to other places prior to look at younger models, however, the experience made me feel uncomfortable, almost as if I had to speak in Morse code or haggle to receive the best deal. Some of my other family members have bought from Taylor, so we looked at the inventory and found an older model than previously projected yet it is was in spectacular condition! Chad had helped my other family members and speaking with him and his colleagues felt familiar and comfortable, almost like speaking with old friends. I Will be sure to recommend their service to anyone who is interested!

PB

Paula Birr

Sep 20, 2016

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I purchased a vehicle from John 2 1/2 years ago, so when we were in the market for another vehicle we knew where to go! John found us exactly what we needed. He is a very fair & honest. We won't go anywhere else for vehicles & we recommend John to everyone!

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Familyvehicle1

Sep 19, 2016

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Sergio and Taylor Dodge did an amazing job making us feel at home while purchasing our used minivan! Not only was the service fast, respectful and convientent, but they also worked with us to get the best deal!

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bigpig102

Sep 18, 2016

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I called to talk to Mr. Crawford. Got an appointment for the date and time I requested. He had a couple of cars waiting to test drive when we arrived. He went over the vehicles pointing out the various features, and answered any questions we had. We picked out a car, he explained the the deals we qualified for and we sat down to do the paperwork. We were offered refreshments as we went thru the piles of papers to be signed. Very smooth transaction. Great dealership and great salesman. I highly recommend both.

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Wrangled

Sep 17, 2016

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I was in the market for a Jeep Wrangler. I bought a used Wrangler off of their lot. I was told it was a clean retail purchase. In less than 7 days I needed to replace the brake pads and fix a leaking rear tire. I couldn't do either of those until I purchased a new key to unlock the tires. Due to being in a bankruptcy I needed clearance from my trustee to purchase the vehicle. The dealership told me that they went ahead and got that clearance because my attorney was taking too long. Shame on me for taking legal advice from a car dealer, but the approval to purchase was never given. After purchasing the Jeep I shopped around to see if I could get a lower interest rate on the loan. I was told by the banks that I had paid $6,000 more than the vehicle was worth and they couldn't finance the amount of the loan.

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ronc

Sep 15, 2016

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Really glad I stopped in at Taylor Dodge and met Joe Clark. I wasn't planning on purchasing, just browsing. Joe was helpful, courteous, and more important, not typical "salesman pushy." I decided if I was going to purchase, I'd like to make the purchase with them.

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capellpk

Sep 15, 2016

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Joe Clark was our salesman and he was great was able to answer all of our questions and put our mind at ease. He did not blow steam about any vehicle, he listened to our wants and needs and did a great job getting us into the mini van we wanted.

BG

biker gal

Sep 14, 2016

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The dealership people are very friendly and helpful. They spend the time to learn about you and what you need for your life. When you decide on a vehicle that you like, they will help you find the best way to pay for it. They then help you understand all about the technology needed to operate this vehicle.I really appreciate the car wash as a token of appreciation that can be used whenever you need a car wash, just as long as the business is open for business.

GT

Goodbye Town&Countries

Sep 14, 2016

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After a bad experience at a previous Chrysler dealership Joe Clark from Taylor provided a successful experience. Joe Clark was patient and understanding. He even came in on his day off to help us with this unique situation.

PB

patricia bennett

Sep 14, 2016

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Thank you so much for such professional service Randy Ayers! We are so happy with our new vehicle! You were so patient with me, as I had tough decisions to make!

KT

Katelyn Thomas

Sep 13, 2016

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I drove a hour and a half to go look at a Chevy Avalanche, with slim chances I was going home with, but soon as I got their I was greeted and well taken care of by Joe Clark he worked with us and was extremely nice about my first car experience! Bottom line I recommend Taylor dealership and joe! no matter how far it is, well worth it! Thank you so much Joe I love it and can't be more happier with it!?

CM

Carol Morris

Sep 11, 2016

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we were treated exceptional by Ray Marko and all of the staff. We have never had such a great experience with a dealership! Ed Maisonneuve was very helpful explaining the warranty that they offered (which we did purchase. We will tell everyone we know about our experience at Taylor!

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jgrimes652

Sep 11, 2016

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The salesman and staff we worked with were knowledgeable and efficient. The salesman (Kevin Emling) knew the features of the vehicle and took all the time we needed to explain everything until we also understood.

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Retired 2014

Sep 10, 2016

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Worked with Tony Hendershot and enjoyed the whole experience. Tony is a great example of what a sales consultant should be, easy to talk with, listens to wants and needs and is responsive. Taylor did not have the exact truck on their lot but they were able to locate it. They had other trucks on their lot that I was able to look at and determine what features I wanted. They immediately told me what the selling price of the located truck would be and then appraised my trade. Although we did not agree on the initial value of my trade they were willing to listen to what I thought it was worth and where we had to be to strike a deal. I feel I was treated fairly well and was satisfied with the final figure. Dealers are in business to make money but when business is conducted the way Taylor Dodge, and Tony Hendershot conduct business it helps you realize there are some honorable dealerships and sales consultants. Finally I must explain that I drove more than 60 miles one way to purchase my truck on a recommendation from my son after the local dealerships were unresponsive to my requests and I was passed from sales person to sales person.

BS

Brian S Stephens

Sep 7, 2016

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This I visited Taylor 2 times to purchase vehicles. Both times I dealt with Joe Clark. In may my wife and decided it was time she got a new vehicle(for mother's day). Joe sold us a 2016 Jeep Compass. Got a great deal. Then in August I wanted a new vehicle so we went back to Taylor and requested to work with Joe again. He set me up with 2016 Ram. Both times Joe recommend vehicles that had great rebates and skips the haggling. He tells you the best price and does his best to meet your financial goals. I would highly recommend buying from Taylor and working with Joe. Great guy with a great attitude.

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cgdavis0919

Sep 7, 2016

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I came in to this dealership needing to trade in my 2011 Charger and needed a 6 passenger option for my extended family after marriage. Joe Clark was extremely funny and accomodating. We didnt purchase the original day but went back yesterday after Labor Day. i called Joe back, told him what I wanted and he made it happen!!!! When I got there he had it washed and waiting for me when I pulled up. I knew from there it was a good sign and I would be driving WHAT i wanted vs what they wanted to sell me. I want to Thank Joe and would recommend him and the dealership for fclose friends and family. This is my fourth car purchased from this dealership!! Thank you!!!Sincerely The Davis-Long Family!!!

S1

Southernman 14

Sep 5, 2016

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He was down to earth on my level and we got down to business he tried to make it happen we couldn't agree until a few days later. Joe made it happen and if it wasn't for Joe I wouldn't have brought the truck he's a has a super personality a great asset for working there at Taylor's. Thank You Joe Clark!!

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CM123

Sep 5, 2016

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I WAS VERY IN DEALING WITH JOE ,HE WAS FAIR AND I FELT NO PRESSURE IN DEALING WITH HIM AND I VERY MUCH LIKE THAT CHUCK MILLER

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micellijeep

Sep 5, 2016

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Aaron Hendershot was very knowledgeable of the vehicles, and help to make the purchase of a 2016 Jeep Grand Cherokee Overland very easy. It is the most quiet and comfortable SUV I have ever had. Jamie Sykes also made the financing process easy, and explained everything clearly. That's the second Jeep that I have purchased from Taylor.

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davis.j123412

Sep 2, 2016

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I purchased a brand new 2016 Dodge Charger SE from Sergio Garcia II, and he did excellent with numbers and making sure my needs were met. The service department on the other hand, needs a bit of work. I had a car that was inoperable and had to pull teeth and get the managers Craig, and service manager Sharon involved to get me taken care of. I wasn't looking to purchase a new car, however Sergio Garcia II did an excellent job for me. I'm now enjoying a brand new 2016 Dodge Charger. Thanks Sergio, Craig, and Sharon for keeping me as a customer and getting me taken care of. Go see my guy Sergio Garcia II over at Taylor Dodge in Bourbonnais if you're looking for an awesome deal on a vehicle!! He will get you taken care of!!

RS

Rebecca Stover

Sep 1, 2016

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Everything was great! From the time we pulled up and were greeted with a smile from Sergio our salesperson to the time we drove away in our brand new Wrangler!! We drove 45 minutes to this dealership because they had the inventory we were looking for and they were willing and ready to get us into the Jeep we wanted. The staff here was so friendly and the GM took great care of us too. We will definitely be back when we are ready for our next purchase. It's worth the drive for us to work with great people!

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meganr

Aug 31, 2016

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Ray is the best person to deal with when buying a car. Just in the family I would say we have bought almost 10 cars from Taylor and tell anyone we know to go see Ray at Taylor! Ray I have to say your a big part in us coming to Taylor! Keep up the good work.

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mdcustm2

Aug 30, 2016

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When our truck was stolen and we got it back damaged Taylor Dodge and Ben in service finished the repairs in 3 days so we could go on a planned vacation. They were very helpful and courteous.

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smfurtek1

Aug 30, 2016

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There is much more to say about these guys other than you will get treated better than anywhere else, hands down. Randy is a great guy and the upper management truly cares about you as a customer and if you will return or not. These guys (Randy, Jimmy, Scott and Jamie) will always go out of their way to take care of your needs and make you feel like a valued customer. Thanks again guys, see you again soon.

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Neen

Aug 30, 2016

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Joe and crew did an outstanding job helping me find the perfect Jeep!! The entire transaction was seamless because all personnel involved were knowledgeable, professional and accommodating. Thank you Joe and Taylor Dodge.

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KatieD

Aug 29, 2016

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Thank goodness for Taylor Dodge and Ray Marko!!! I was looking for a reliable used car and was worried about buying a lemon. A friend recommended Ray, and I'm so glad she did! Ray listened to what I said I wanted and steered me in the right direction. With his help I found the perfect car at the right price! He was patient, knowledgeable, and efficient. I'm a client for life!

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Higgins

Aug 29, 2016

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Ray Marco had alot of patience with me! Great buying experience! Everyone was fantastic from the moment I walked in! Can't thank everyone at Taylor Chrysler Dodge Jeep Ram enough for everything! We truly appreciate staying late to finish our purchase! A big Thank you to Ray and Jamie's families for their understanding when they have to work late. These guys went above and beyond for us and we are truly grateful!! Thanks so much again!!

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Dsollers47

Aug 28, 2016

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I worked with both Ray an Joe. I looked at jeeps wranglers for a month. They went above and beyond to find me one. They both worked with me to find what I wanted in my price range.

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danwstevens

Aug 28, 2016

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I worked with Joe Carter. I told him what I wanted and he made it happen. It doesn't get much better than that. I now have a really nice car that is perfect for me.

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Fish1880

Aug 27, 2016

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The sales person was very knowledgeable, down to earth and not pushy. We purchased a jeep grand Cherokee. We never felt hurries or pressured by the sales person or the finance person. This is obviously a group that works to earn your trust and next car purchase. After the purchase, the sales person took time with is to go through the car systems in a very understandable way.

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Kevhead

Aug 27, 2016

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I have been buying cars from Ray Marco and Taylor for over 20 years. Life changes had me considering transitioning from a motorcycle to a convertible and I shared this with Ray. They got a sweet low mileage convertible in and Ray worked a deal that left us very happy.

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JOANN

Aug 26, 2016

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2nd car purchsed from Sergio and can not ask for a nicer person or more up to date on cars purchsed from him. A very nice man, sense of humor and goes out of his way to make you comfortable. Will buy frpom Sergio again when we are ready to trade. Also Scott Clausing working with Sergio makes car buying fun

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Jan25

Aug 25, 2016

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We recently purchased a Dodge Durango from Taylor Dodge and had a very positive experience from start to finish. Our sales associate, Ray Marko, was very knowledgeable and professional. He was helpful without being pushy and has a genuine, kind personality. Jamie Sykes handled our financing and he was excellent as well. All of the staff we encountered were very personable and the dealership was clean and comfortable. This was a big contrast from a previous experience at another dealership where we left without buying the car we wanted. We are very happy that we waited and found our Durango at Taylor! We have been telling our friends about our great experience here and will continue to do so. We will be back next time we are shopping for a Chrysler vehicle!

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joelle05

Aug 25, 2016

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They always do their best to find what we need. We have bought our last five vehicles with them and recommended all of our family and children to go to Ray and Brian. They take that extra step to help you get what your looking for.

JH

Jack H,

Aug 24, 2016

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This is the third vehicle I've purchased from Taylor. I research carefully through internet sites (KBB and others) for best prices. I found fairest prices and the best service from them.

HM

Heather M Day

Aug 22, 2016

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When our transmission went out unexpectedly on our 2004 minivan, we knew it was time to replace it -- and fast. We were on a very tight budget, but we needed something that could be reliable and safe for our family. And we hoped it would be at least slightly good looking, but we figured we'd have slim pickings in our price bracket.John was so helpful and understanding of our situation. He bent over backwards to help us, making what was a stressful situation more bearable. He didn't try to push us into anything beyond what we knew we could afford, and in the end, he helped us find a reliable car we can be proud of. This is the second time we've worked with John, and we plan on buying any future cars from him. We know we can trust him.

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Meyr

Aug 21, 2016

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My husband and I had an amazing experience with Taylor Chrysler Dodge Jeep. We went into this not knowing exactly what we wanted in a Jeep. However, we quickly met Aaron Hendershot. He walked around with us until we found what we wanted, but not the color we wanted. Aaron showed great patience with us as we had a lot of questions for him. The dealership had to search for the exact color we wanted, and they did just that until they found the perfect one. We were also working with Bryan Davis and they both went above and beyond to get the deal done. While we were waiting for the jeep to be delivered to Taylor, Aaron and Bryan answered every question we had. They helped us figure out the best tires and rims, as well as a soft top. I really can't say enough good things about Aaron. He, specifically, was a really great guy. He laughed with us and was very easy-going. He never pressured us to buy from him. Ed, in finance, was great as well. Craig helped us with a decision we needed to make while Aaron and Bryan were out. He, too, went above and beyond for us. I would definitely recommend these two guys! We will be back to this dealership when we are in need of another vehicle. We couldn't be happier with our purchase!

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cubs1967

Aug 21, 2016

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Excellent customer service. Great prices; both on new purchase car and on trade in. Great staff. Very fast turnarouond time. Very knowledgeable on new car info; electronics, tech, etc. Overall very satisfied.

AL

Aggie Lewis

Aug 21, 2016

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I had thought about getting another vehicle and when the Saturday event came up, I decided that it was time to look. My past experiences with Big John and Tony were great so I knew they were the salesmen that could help me find the perfect vehicle. I was trading in my 2015 Challenger that was sublime green and I just loved it. But, I really felt I needed a 4wd vehicle because of the winters here. Both Big John and Tony started helping me look and when I saw the 2016 Jeep Wrangler Sahara in Hyper Green, my heart stopped. Big John, Tony, me and my husband all went for a test drive. I fell in love with the car. Now for the dealing. It was such a great experience. We went back and forth a bit, but when all was said and done, I couldn't pass up the deal they were giving me. I went home with my dream car because of Big John's and Tony's understanding of what I was looking for. I can't believe that the car I purchased was almost the same color as my Challenger. I am so happy. I can't wait to load it up and take off with my husband and our 2 dogs. Please visit them and find Big John or Tony. You will go home with your dream car. :)

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wolf1959

Aug 18, 2016

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just a great experience from the sales consultant big john and the staff at taylor dodge they help find the right vehicle for your family Thanks

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Kris118

Aug 18, 2016

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A few years back I needed a Handicapped Van and called the people at Taylor to see if they could help me find a reasonably priced van with a ramp. They went above and beyond and found a used luxury Town and Country van with everything I needed at a very good price. After it was no longer needed I traded it in for a 2014 Dodge Durango and was very pleased with the vehicle until I realized that it was much more car than I needed, so in 2016 I returned and downsized into a Jeep Cherokee Sport, which suits my needs perfectly. Thank you David Taylor and Kevin Emling!

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marisha

Aug 18, 2016

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I went into the dealership to just look at what they had to offer me and I came out with a brand new car!!! Ray and the team made me feel unbelievable and got me the best deal for my money. I knew what my budget was and Ray was not only able to put me in a reasonable car but also something that fits my lifestyle and family. I was a bit nervous about the initial purchase however I was reassured and given the opportunity to pause, pray and then proceed. I am so happy because this is my first major purchase and I got a 2016 Chrysler 200 limited. Not bad at all. Not only was it in my price range but the finance team was able t get me a reasonable percentage rate and a great down payment.!!! I am not only happy but also blessed to have them. I hope that these guys will be around when it comes time for me to purchase my next car. Thanks and God bless

BT

Bill Tortorelli

Aug 18, 2016

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I knew i was going to buy a 2015 or 2016 Chrysler Town and Country, if it was going to be used or new depended on price. They did not have a used one available that i wanted, but i was able to get a good enough price on a new one, so i bought the new one. Beautiful car. The sales representative was very friendly, helpful, and was not pushy at all. It was a pleasure dealing with Joe Clark.

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marisha

Aug 18, 2016

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I went into the dealership to just look at what they had to offer me and I came out with a brand new car!!! Ray and the team made me feel unbelievable and got me the best deal for my money. I knew what my budget was and Ray was not only able to put me in a reasonable car but also something that fits my lifestyle and family. I was a bit nervous about the initial purchase however I was reassured and given the opportunity to pause, pray and then proceed. I am so happy because this is my first major purchase and I got a 2016 Chrysler 200 limited. Not bad at all. Not only was it in my price range but the finance team was able t get me a reasonable percentage rate and a great down payment.!!! I am not only happy but also blessed to have them. I hope that these guys will be around when it comes time for me to purchase my next car. Thanks and God bless

GM

Go Mango Freak

Aug 16, 2016

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I recently bought a new Dodge Challenger at Taylor Dodge. I looked at there online website and found a car that I was looking for. I responded to them with a email and was contacted by them very shortly. Chad Milliron was the sales person I deal with. All the people there seemed like great people and treated me great! This is a great place to do business! Chad was great and a pleasure to work with. Thanks Talyor Dodge! David

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AppraisalSlayer

Aug 15, 2016

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If you want a stress free experience, Ray Marko is the man for the job. Called me early (I get up early), and called me later in the evening just to make sure there wasn't anything more he could do. Ridiculous!! Rarely do you receive that sort of attention from a salesperson. Jaime Sykes made sure my financing was quick and painless. As a local business owner myself, I appreciated their attention to to detail and quick responses to my concerns.

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Rob.Thomas1990

Aug 15, 2016

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This was the first new vehicle i have ever purchased, that being said i was nervous about options color etc. however the salesmen at Taylor were very helpful in helping me get exactly what i wanted and made the nerves calm some as the process went on and it felt more personal and that they really wanted me to get the truck i wanted. Even with the updates on what stage of the build my truck was in and getting it to me quickly easily, even the help with the finance and making sure i understood what was going into the purchase with additional warranties, and the possibility of disability insurance and explaining what each of these things meant. I would recommend anyone looking for a new or used dodge vehicle to this dealership. I am overly satisfied with the complete process and the vehicle I now own thanks to them.

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Robert Thomas

Aug 15, 2016

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This was the first new vehicle i have ever purchased, that being said i was nervous about options color etc. however the salesmen at Taylor were very helpful in helping me get exactly what i wanted and made the nerves calm some as the process went on and it felt more personal and that they really wanted me to get the truck i wanted. Even with the updates on what stage of the build my truck was in and getting it to me quickly easily, even the help with the finance and making sure i understood what was going into the purchase with additional warranties, and the possibility of disability insurance and explaining what each of these things meant. I would recommend anyone looking for a new or used dodge vehicle to this dealership. I am overly satisfied with the complete process and the vehicle I now own thanks to them.

D&

David & Mary

Aug 14, 2016

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Big John was a pleasure to work with. He never pressured us - which is rare when it comes to car salesmen! The finance department worked very hard to get us a loan within our budget - thank you finance team :-)We will not hesitate to purchase another vehicle through Taylor and will recommend to all.

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ClindaJ55

Aug 13, 2016

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Because they consider my financial budget they were understanding friendly. - I would definitely pass on the five stars service in which I received I've already told family and friends great job

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Tugger4

Aug 12, 2016

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Big John Crawford was very friendly and a great salesman and understood our needs for a new vehicle.He was very knowledgeable about the van that we purchased.I would recommend him to any of my friends looking for a vehicle.

JS

John Skoryi

Aug 12, 2016

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I travel 40 miles, passing another similar dealership, to Taylor. Ray Marko is the only person I will ever buy a Chrysler from. I have purchased 5 vehicles from Ray. He has always cared for me. Yes, you've heard that before, but Ray really does care for me. He has done numerous things for me AFTER the sale to assure I am happy. He has earned my loyalty. You should talk to him too and you will understand. Don't get me wrong. I'm 67 years old and have purchased many different cars from many dealerships. All Salesmen are nice, when they want the sale. but you rarely get their attention after the sale. Not Ray. As I mentioned above. Ray is the real deal. Taylor gave me a fair price without any stress. Taylor has also been my dealership for maintenance.. Again, I travel 40 miles, passing dealerships and numerous repair shops because I trust Taylor service department.

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Jwinkel

Aug 11, 2016

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Over the past few years we have purchased a few vehicles in a few different states, being a former military family. This was our second purchase from Taylor Dodge and the best experience ever. Randy understood our needs and just made it happen. There were no games, we told him exactly where we wanted to be and he did it. He was awesome. Thanks Randy!

N0

Nails 001

Aug 11, 2016

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Great service. Ray Marko was the nicest salesman and went out of his way to help me. I got what i was looking for. Everyone who worked there and i interacted with where very polite . I will tell anyone i come across who is looking for a new car to go there.

JB

Jeep becky

Aug 10, 2016

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Great rapport with the customer. Like dealing with close friends and family. All our cars will be from there especially with Ray. Jeep beckyWe bought the car unseen because we had so much faith in Ray and his associate.

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Enjoyable

Aug 9, 2016

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This was truly an enjoyable experience from the first moment we stepped inside the friendly, inviting dealership. We were helped immediately by our salesman, Joe Clark. He showed us the brand of car we were looking for which the dealership had plenty of. He never pressured us into buying. His personality was a match for ours. We were real specific in which car we wanted and he found it for us! HIs knowledge of all the features on the car we bought was truly amazing. He did not just sell us a vehicle but he took his time in training us on how to use it. We truly feel that he is the best car salesman we have ever experienced and we have had many over the years. I know if a problem develops and there is anything he can do, he will be there for us. When we again get ready for another new car, Joe Clark will be the one we go looking for. Jamie Sykes in finance also did a great job in completing the sale without us feeling pressured into buying more. We drove away very satisfied.

JT

Jojo Tejero

Aug 8, 2016

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We had a smooth car buying experience in this dealership. We are looking for a specific Chrysler Pacifica and Randy has been patient finding the car we wanted. Although it took a while before we got the unit, but Randy provided a loaner that we needed going to six flags. Overall, we are very satisfied because we got the car the we love. Definitely we are going to recommend Randy and this dealer to friends and family.

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phdStrange

Aug 7, 2016

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I walked into the dealership just looking around at possibly buying a new car. Joe walked up and introduced himself asked what I was looking for. He pointed me in the direction of the cars I was looking for and went and grabbed keys from inside to show the interiors. At no point did he ever force a dealer spiel on me or try to get me to commit to anything. Needless to say I decided to make a purchase that day because I found the car I love and because the sales team really know how to treat their customers.

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Shawn123

Aug 5, 2016

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Great service. Kevin Emling and Ed Maisonneuve made purchasing my new vehicle quick and easy experience. I would definitely recommend Kevin and Taylor Chrysler to friends and family.

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Jeepgirl1228

Aug 5, 2016

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Ray Marko was extremely helpful in helping my daughter find just the right car, and she received a fair price for her trade in. Ray is friendly, personable, and made the experience of buying a car enjoyable.

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HeatherGomez86

Aug 4, 2016

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Kevin Emling and Joe Clark were very helpful, super friendly, went over everything in full detail. I love the fact that they did not make me feel obligated to buy.

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djr

Aug 3, 2016

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Our new Jeep Wrangler purchase was a great experience. Ray is a great guy and went above and beyond to get us the vehicle we wanted. I'm still pinching myself that this deal real.

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Csesson13

Aug 3, 2016

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I went just to browse around after totaling my car. Then this amazing salesman by the name of Noah approached me and was determined to get me in a new car that day. He was not pushy at all and was very understanding and willing to compromise with my needs. End of story, I left that day in a brand new 2016 Chrysler 200. I would recommend the Taylor Dealership and Noah to anyone and everyone!

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Yorellyy

Aug 2, 2016

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My service was beyond excellent in helping me. Helped me in every way possible to get the vehicle I wanted to purchase including answering all the questions I had .

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anthdl

Aug 2, 2016

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Last night I purchased my third vehicle from Taylor CDJR and Ray Marko and his assistant Luke. Another fine experience in car buying, no hassle, no issues and just a great place to buy. I'll do it again one of these months. Highly recommended!

JC

james crosswhite

Jul 30, 2016

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I have purchased 3 vehicles from salesman Aaron Hendershot at this dealership. Everyone there is very helpful and it is a great place to go to.

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jnshaul

Jul 30, 2016

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Really great dealership to work with, they really go the extra mile to help get you the best deal & vehicle for your needs. I have purchased my last 6 cars from Taylor and have dealt with Ray Marko with all of them. He is a great salesman and friend. On my recent purchase today, Ray worked very hard along with Jim Croswell, Bryan Davis and Scott Clausing to make this deal happen which was a total shocker and surprise that it all came to together and worked out the way it did. I will continue to support this dealership in future years and vehicles to come!

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christopher crisp

Jul 28, 2016

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after a long and very frustrating day with several dealerships I had gave up on trying to get a vehicle.I had applied online and several dealerships called and i was lied to just to get me there and didn't get anything. so as i was going home i said i'm going to try Taylor dodge. when i walked in i was greeted by Sergio Garcia,I explained to him my ordeal and what i had been threw and also my situation which wasn't that great. his response was i cant promise anything but ill try my hardest to help you!!!for the first time that day i was treated like a human being with the first sentence to the last sentence from Sergio.. he understood my situation and didn't frown upon as other car salesmen did earlier that day..I truly felt like he was trying to help me and he was. after going back and forth with bank after bank because my credit is not good and never really had anything in my name they found a bank and a truck for me..i was very happy and its was a emotional time for me finally got something in my name...and i owe it all to Sergio Garcia and the Taylor Dodge Family as long as i live here in Kankakee they will always get my business will never go anywhere else... Sergio Garcia is the best he was so friendly and polite and i couldn't ask for a better salesman he made me feel like i knew him for 20 yrs.... and with that being said i thank you guys again!!!!!!

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amy drury

Jul 27, 2016

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Randy was very helpful in providing me the options I was looking for in a vehicle. He was very reassuring. He explained to me and my husband the difference between purchasing and leasing a vehicle. He worked with me tirelessly and patiently in lowering my monthly payment. He dealt with me and my family in a professional manner and he was overall, a very caring person. Jamie is very professional. He knows his stuff and very helpful as well in providing us the financial aspects of our lease and did not keep us too long in his office which is great! :)

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Brad140

Jul 27, 2016

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I had a great buying experience. Buying the vehicle from over an hour away communication was critical. Ray and Jamie were great to deal with. When I arrived at the dealership the vehicle and paperwork was ready to sign and I was on my way. Brad 140

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t&k

Jul 27, 2016

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Noah and Jamie made our experience of buying a vehicle very easy. They found the vehicle we were looking for and had it the next day. The whole process was great.

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Brad

Jul 27, 2016

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I had a great buying experience. Buying the vehicle from over an hour away communication was critical. Ray and Jamie were great to deal with. When I arrived at the dealership the vehicle and paperwork was ready to sign and I was on my way.

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Suzanne Nighswander

Jul 26, 2016

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Ray, Luke and Jimmy jumped through hoops to meet our every need and did so with such professionalism, speed and with a genuine smile. We had some high demands and they came through with every single one. I can't say enough great things about our experience from start to finish. I HIGHLY recommend buying a car from these guys. You won't be disappointed!

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Mudflinger

Jul 26, 2016

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The quality of service is great. The people are easy going and each step through the process at this dealership is way smoother than others in the area. Big John Crawford is by far their best salesman. Should get salesman of the year this year.

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janh

Jul 25, 2016

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I am not fond of the process of purchasing a new car, but Randy Ayers made it a simple procedure. The dealership did not have the exact cars that I wanted. Randy found the perfect cars and had them available when he said he would. The whole team at Taylor were polite, efficient an professional. I will shop with them again.

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Marve8432

Jul 24, 2016

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I worked with Sergio. He was so attentive to all my needs when I was choosing the vehicle that would best suit my needs. He went above and beyond to cover even the extras I requested. I thoroughly enjoy my new Pacifica! Thanks for making my experience enjoyable Sergio!!

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fjcruiserfred24

Jul 21, 2016

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I found a specific low mileage pre- owned vehicle that i researched online.Taylor had the perfect one i was hoping for.Sergio Garcia negotiated with me and i got a great truck exactly what i wanted . i was surprised how easy and successful it went for me . from Sergio's work to the manager Scott and and an excellent and friendly service department its the most positive experience i ever had, rather purchasing new or pre- owned.Best of all i got a great trade in value and great deal on my purchase. go here if you want good customer service

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Mlohman

Jul 21, 2016

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We had a fabulous car buying experience at Taylor. After having poor car shopping experiences in the past, we ended up at Taylor which is an hour away from our home. Joe was our salesman and we loved him. He was very knowledgeable, helpful, and was willing to negotiate to make sure we left there happy. Ed was our finance manager and he was also great to work with. Every person we met there was great! Such a good environment at Taylor with no sleazy or aggressive people . We would highly recommend!

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rkimmel121265

Jul 20, 2016

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The experience at Taylor is one of a kind. From the minute you get out of your vehicle you are greeted by an employee asked what brings you in today and then they assist you in finding your sales person or start dealing with you directly. You are treated as if you are their top priority at all times while in the Dealership. As a customer you are offered refreshments and you are never left wondering where you are at in the buying process. I also had a very positive interaction with Jim Croswell in Management and Jamie Sykes made the financing a positive and very understandable experience. I always recommend Taylor to all my friends. I will not deal anywhere else.

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car buyer

Jul 20, 2016

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I have been a customer for several years of Taylor and have been very satisfied with all of the business I have done over the years there. The entire staff is all very friendly and helpful with anything you might need. The place is so clean and neat that it just makes you feel good being there. I have now bought a few cars from Ray Marko and he is makes you feel like a friend not only a customer. I will be back when I need another vehicle.

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Sean serena

Jul 20, 2016

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Ray marko the number one reason for best saleman in the world and me and my family bought 16 cars from ray he is the best in the business

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Grands7

Jul 19, 2016

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We had a pleasant car buying experience ....Our salesman ... John Crawford worked with us on details, his communication with us was outstanding and he was quick in any follow ups we had.We were impressed with everyone we worked with at the dealership...all made us feel comfortable and informed.

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Jamie Ackman

Jul 18, 2016

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I had so many things you g against me. My credit. My new camaro I just bought 7 months ago. A two wheel drive, two door car with a baby on the way.. I knew I would be upside down on my car with an outragouse interest rate of i wanted to get a 4 door, 4 wheel drive vehicle so I didn't even bother to look for anything else. I thought I would have to be stuck with this car with a brand new baby. My boyfriend called up Ray and told him our situation. Ray said I can help! Ray bent over backwards and did the unthinkable. I now have a brand new 2016 Jeep Cheeroke 4x4! I couldn't be happier with the expirence I had buying this vehicle! All the guys at the Taylor dealership were all very helpful to make this sale go through! He has earned my business for life! I'll see ya in about 6 years from now to get a new one Ray! Thanks a lot!

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Mr.T

Jul 17, 2016

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About time for me after 20 years to get a new ride. Staff was friendly, courteous and knowledgeable and dealership was cool,clean and comfortable. Staff made us laugh and feel at home while working on the best deal to satisfy my needs. From internet to sales to closing the deal, I felt at ease and at home . Maybe I won't wait so long and see you in 5-7 years. Thanks!

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Skippypup

Jul 17, 2016

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Sergio Garcia worked very hard to get us the deal we asked for I would recommend seeking him out at this dealership. He helped eliminate much of the hassle associated with traditional car sales. We told him what price we were willing to pay and he worked very hard to help close the deal.

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medegir5

Jul 17, 2016

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The team at Taylor got me a deal that I never imagined could have been possible. Noah made me feel more comfortable about a deal that i thought was impossible than I can describe. The team at Taylor were a pleasure to work with, and they WILL have repeat business from me for sure. Taylor is now a one stop shop for my family and I.Absolutely fantastic experience!

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JANE E SERENA 33

Jul 16, 2016

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Ray has been a great salesman for the past 20 years in that time my family has purchased 16 vehicles from Ray 5 have been new purchases the rest have been pre owned I would recommend Ray to anyone looking for auto purchase

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JakeM

Jul 16, 2016

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Ray Marko was very helpful and fantastic to work with on our new 2016 town and country. Thank you to the whole staff that helped out.

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fireaters

Jul 16, 2016

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I've been dealing with Ray Marko for 20+ years and every time it is an excellent experience! When Ray was not present, Brian Burghorn stepped in and also treated me very well. Keep up the good work!

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Will16

Jul 14, 2016

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We were very happy with this dealership. We were able to walk around and look at vehicles without being constantly bothered. When we wanted help, someone was there. We had excellent and genuinely friendly service.

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Tosh0124

Jul 10, 2016

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We went to Taylor to just look at a car, we were still at the "window shopping" stage of buying a car. We had intentionally went near closing time, hoping to avoid a pushy car sales person. I am so glad their hours were later than what we thought they were! Kevin Emling was the most helpful car sales person we have ever worked with! He answered all my questions without any pressure to purchase a car. We walked out that night with a brand new chrysler 200 and they gave us an exceptional deal with all the rebates that were allowed. I could not have been more pleased with our experience there. From the time we arrived to the time we left (after closing) it was within 2 1/2 hours. Between Kevin's no-pressure car selling approach and Jaimie Sykes' financing finesse, our experience with Taylor Chrysler Dodge exceeded any expectations I could have had. Thank you to Kevin and Jaimie.

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Deborah Para

Jul 10, 2016

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We wouldn't go any where else,everyone treats us as family and it's not a long drawn own process like most other places

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Murphy

Jul 8, 2016

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Had never owned a dodge b/4 purchased first one 4 years ago and just purchased my second Dodge Caravan due to prior experience the dealer has always been great would recommend to anyone.

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LaurieJ

Jul 8, 2016

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'Car shopping' is not an everyday thing in my house & and we don't take it lightly. My husband works a ton and is taking care of his mother, sick with cancer. so, it landed solely on me to find something. The feeling of intimidation lasted all of a few minutes after walking into this dealership. The very first thing I noticed was the familiar christian radio station playing in the background & It set my heart at ease. I knew I was in the right place. Joe Clark and Bryan Davis 'backed it up' so to speak with their kindness & friendliness... & they found me the perfect van! A big thank you to Joe Clark for making this process easy, comfortable & for treating me like a long lost friend... I could not be happier with my whole experience at Taylor....my sincerest thanks! LOVE my new 'ride' :)

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queen7775

Jul 6, 2016

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I have went into other car dealers and spent a great amount of time there just to walk back out their door with the words No, BUT NOT AT TAYLOR, from the moment I stepped in I felt welcome. My salesman Joe Clark was amazing and he made me smile with assurance that he was on my side. Joe did not make me feel like this was just another deal but like he cared about me getting a better vehicle for my children and I. I appreciate that very much. This dealership is great and I would recommend it in a heart beat. Thank you Joe Clark... I am loving my Chevy HHR

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AndJenGad2012

Jul 6, 2016

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I went to the dealership for the second time in 6 months to purchase my second new car because of the relaxed, layed back atmosphere. Joe Clark is probably the best salesman I have ever had the pleasure of dealing with! It was a no brainier to me when we decided to purchase another car, we immediately went to Joe. I walked in not too sure what make/model I wanted. He made recommendations based on my needs and wants and not what they have the most of or what they are trying to clear out! The whole team at Taylor goes above and beyond for there customers, making you feel comfortable and at ease with no pressure.

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bobbdog1

Jul 6, 2016

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Just purchased a used truck ford f150 from Taylor so for I am very happy with it they worked with me on what I could afford and be happy with in very professional manner.

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Ericamathews

Jul 6, 2016

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Joe and Noah were the best! They worked hard for a week to find me the perfect jeep, and I couldn't love it more!

NJ

New Jeep

Jul 4, 2016

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The salesman Noah was very helpful in helping us make our decision on which model of Jeep to purchase ,he even parked two different models front to back so we could so we could get a better look at both models at the same time .He was very kind and had a great sense of humor too.

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Nick.F

Jul 2, 2016

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My experience with Taylor Dodge was awesome. I let the Internet Sales team know I needed to come in and they set me up with Joe Clark. He was straightforward and honest and worked with me to help me stay in my budget so I knew I didn't have to worry about being taken advantage of. I now love my new 2016 Chrysler 200 and I would definitely recommend this dealership to my friends and family.

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Kaleb

Jul 1, 2016

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This is my second car with Taylor and I wouldn't buy a new car anywhere else. They work with you and don't hassle you like other dealerships. You tell them what you want and they make it happen.

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BrittanySueAnn

Jun 28, 2016

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My experience at Taylor Dodge was amazing! This is the 3rd vehicle that we purchased from Sergio. He is a awesome salesman. Knows what we want and gets the job done. I am in love with my car

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Camberlynn

Jun 27, 2016

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Thanks to Sergio I was in and out of the deal ship in about 2-3hrs! Very pleasant and friend experience!!

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Nicholas Goodrich

Jun 27, 2016

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There's certainly a reason why Ray Marko is the name often asked for when buying a car at Taylor. Your best interest is his priority and he will do everything he can to make sure you leave happy. His smile and friendly nature is all you need to see to know how great buying a car can be. This was the first time I had ever purchased by own vehicle, and Ray did everything he could to help me purchase a car. But if it was not for Joe Clark, I wouldn't have found the car I had purchased in the end. So I thank both of these guys for helping me in my first time buying a car!

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jean6769

Jun 27, 2016

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Sergio was very professional and personal. He listened to what we wanted and what we would and wouldn't do. He was also the FIRST salesperson to approach us, while others wee sitting outside looking at us and we even had one salesperson walk by us with acknowledging us. Sergio made our experience where we would want to come back. Need more sales persons like him. I would also like to say Jamie Sykes made closing the deal a great experience also. They will be the reason why we will come back when we are looking for another truck or car.

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MrsMcLearenJones

Jun 27, 2016

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I bought a new Chrysler 200 at the end of May with Joe Clark he made the experience as quick as car buying can be and easy!!! Will definitely see him again in the future !!!

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MrsSlater

Jun 26, 2016

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Randy Ayers was incredibly helpful. Took real good care of us and was very professional. Made the whole experience easy and smooth, he was great. I would definitely tell all my friends.

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julieannw1972

Jun 24, 2016

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Taylor Chrysler Dodge in Bourbonais should be privileged to have Ray Marko on their team he goes above and beyond and beyond for all of his customers I've been there several times and he has like 1 million things going on at once with all different people one word describes Ray Marko AMAZINGif you want or need to buy a car Taylor Chrysler dodge in bourbonnais is the place to go !!!

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Free willy

Jun 24, 2016

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I was in an accident recently and it was a total loss! Came to Taylor Dodge and Jeep and I received my beautiful new vehicle on the spot from a great sales person!!

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tlc

Jun 23, 2016

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Walked into the dealership and it was very busy. Even though all the salespeople were busy, people would stop to let me know on their progress and offered me something to drink. Kevin Emling came over when he finished with a customer. Told him what I wanted, very specific. I knew they would not have one on the lot. We took out one that was similar so I could see how it drove and Kevin covered all of the features. He then searched and found a car out of state. He kept me posted by phone on the progress to get the car here. The car arrived in a couple of days. Kevin again went through all of the features of the car. The paperwork went quick. No pressure sales pitches. I am very happy with the process and with my purchase.

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Jaydenjeep

Jun 22, 2016

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Our experience at Taylor Chrysler was the best experience in buying a car that we have ever had. The process was quick, reassuring, and overall amazing. Dealing with Ray and Bryan was an amazing experience and they were very friendly and helped us on everything. If we buy another car in the near future we will for sure be back the because of the amazing experience and recommend to everyone.

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Rgile

Jun 22, 2016

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Overall great experience from the time i walked into the door to signing the paperwork. Ray was able to get what i valued the Corvette as a great deal. Thanks again RAY!

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RGile

Jun 22, 2016

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Overall great experience from the time i walked into the door to signing the paperwork. Ray was able to get what i valued the Corvette as a great deal. Thanks again RAY!

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Rob Zimbelman

Jun 21, 2016

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My wife and I just purchased our 4th vehicle from Ray Marko. We are very pleased with our Jeep Grand Cherokee. As always, Ray's assistance was both extremely friendly and professional. This was also our first time working with Jamie Sykes and he took the time to explain things to us very thoroughly. Overall, another GREAT car-buying experience at Taylor!

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Rob Zimbelman

Jun 21, 2016

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My wife and I just purchased our 4th vehicle from Ray Marko. We are very pleased with our Jeep Grand Cherokee. As always, Ray's assistance was both extremely friendly and professional. This was also our first time working with Jamie Sykes and he took the time to explain things to us very thoroughly. Overall, another GREAT car-buying experience at Taylor!

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Neman

Jun 20, 2016

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I highly recommend Taylor Jeep. I bought a Wrangler from them and I couldn't be happier with the professional service that I received. Sergio went above and beyond to make the transaction as smooth as possible. Also, Bryan Davis did a great job too. Thanks guys!Sincerely,Nils

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JKF81

Jun 15, 2016

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We werent really in a hurry to buy a new 2016 Chrysler Town and Country but thought we would just look at what was available. We also wanted to look at the Pacifica to see if that would be a right fit for us. Our sales associate was Kevin Emling. He was very knowledgeable about the vehicles and after listening to what we wanted found us the perfect 2016 Town and Country. We felt that Kevin was very professional and honest. We were able to finalize a deal that was fair for both parties. I would highly recommend Kevin Emling to anyone who is in interested in buying a vehicle.

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Nickee1994

Jun 13, 2016

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This was the quickest experience I've ever had purchasing a car and I still walked out with and amazing deal, could not be happier!!!

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Missy23

Jun 12, 2016

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My fiance and I had never purchased a new car, and thus were a bit nervous. That nervousness was quickly eased by the welcoming staff, great atmosphere and overall customer care! I would recommend this dealership to anyone-and especially recommend that you ask John Crawford! Fantastic experience!

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KSW671

Jun 11, 2016

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My wife and I were looking for a new 2016 Dodge Challenger and we heard good things about this dealership and its salespeople. We stopped in the showroom on a Saturday in late April just to see what they had available. After finding that they didn't have a car in stock meeting our spec's, our salesman, Kevin Emling, worked hard to locate a car at another dealer in the region that would match up with our needs. When he had no luck, we decided to special order a Challenger built exactly as we wanted it. We experienced no sales pressure at all throughout the whole process with Kevin and General Manager Bryan Davis working together with us to provide us with a car we wanted at truly the lowest price possible. Not only were Kevin and Bryan great folks, everyone else there at the dealership was friendly and went out of their way to make us comfortable too. Once our car arrived Kevin Emling spent a great deal of time familiarizing us with the features of our new Challenger and Ed Maisonneuve in the Taylor Finance Dept. took expert care of the financial aspects of our deal. In conclusion, we would not hesitate to recommend this dealership to anyone for their new or used vehicle needs. The low key approach shown by dealership sales people was quite refreshing and something we've rarely have experienced in the past at other dealerships. Honesty and integrity are also obviously both important values held by the employees of this dealership!

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raysguy2015

Jun 10, 2016

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We were very happy with the servise we got from Ray Marko.He went out of his way to take care of our needs We would recommend Ray And Taylors to anyone.

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BrianU

Jun 9, 2016

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We had our 3-year lease coming to an end and wanted to look at commercial vehicle due the demand on our vehicle use. Kevin Emling did an outstanding job of walking us through the end of lease and signing a new commercial lease. The Ram ProMaster City is a great vehicle and fits our needs perfectly.

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6pointer

Jun 9, 2016

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My experience at Taylor dodge was great. Was able to buy a new truck for a remarkable price. Made everything so easy. Was able to sign papers and take truck very quick. Ray showed us how everything worked in the truck. Was able to learn Tht my phone can now start my truck. This was a great experience and definitely would recommend this dealership to everyone.

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thgarcia

Jun 9, 2016

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We return to Taylor time and time again for the purchase of our vehicles. Jim and Kevin always go above and beyond to take care of us!

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lovinit

Jun 8, 2016

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Originally went to Taylor Chrysler just to "look" at the 2016 Town & Country's...actually had my eye on another brand but had some time to shop. Little did I know I would walk out of there that night with a new Town & Country- and at a great price. Brian Burghorn was easy to work with and my sister and I had some great laughs with him. She had sold trucks before so really put Brian to the test. He responded very professionally and all turned out to be a most enjoyable experience. Would highly recommend him. Ed Maisonneuve made the paperwork quick and easy which I really appreciated.

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Sublimelife24

Jun 8, 2016

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Joe Clark was amazing and everyone did a great job getting me into my dream car. Upfront, honest and friendly, I will not hesitate to return and bring my friends with me! Thanks guys!

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2016hypergreen

Jun 7, 2016

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My husband and I went into the dealership looking for a very specific Jeep Wrangler. They helped us with everything, located one (which was very difficult) and brought it to the dealer for us. They made sure to keep us updated at all times. I highly recommend going to see Ray Marko or Aaron Hendershot for your next vehicle! Amazing experience!!

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ikemikecandy

Jun 6, 2016

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After going to a couple other dealers and not finding a deal I could live with, a friend recommended Ray Marko at Taylor dodge she had bought a jeep patriot a week before and was so happy about the deal and the jeep. Ray listened to what I wanted he understood the price range and showed me to patriots one that was and is exactly what I was looking for, I test drove it and within 2 hrs. at Taylor the deal was done and I even got black hubs for my 2014 Jeep Patriot at no charge. Sure would recommend Ray Marko and Taylor Dodge to everyone I know very Happy

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MPD220

Jun 6, 2016

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This is the second vehicle I have purchased from Taylor and the process couldn't be any easier. The sales team is extremely helpful, knowledgeable and courteous to their customers. If you want a fantastic car buying experience, go to Taylor for your next vehicle. I would ask for Brian Burghorn or Kevin Emling, but I am sure based on my experiences anyone would do you right.

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Brian Gibson

Jun 5, 2016

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I've bought many vehicles in my lifetime and never once have I been to a dealership like this. I'll continue to purchase every possible time from Taylor. They break that mold of and evil system of car buying. They greet you at the door and give you all the freedom you could ask for. They don't pressure you into a deal or a vehicle that doesn't fit your budget. They treat you the same way they treat their own families, excellent! If you want a great deal on a car or truck and know that you are getting the best possible deal this is your next stop. I've been a Taylor customer and friend for nearly 20 years now and I've never regretted a single purchase. Thank you Taylor service and sales!!!

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Upside down 4 Eva

Jun 5, 2016

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Ray helped us upgrade from a basic Journey with high miles to a loaded Chrysler 300 of the same year with under 10k miles. Considering the minimal amount down, the vehicle condition, and financing this car was a "steal!!!"

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kevin54

Jun 4, 2016

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We were treated with courtesy and respect all steps of the transaction, Joe Clark was friendly and informative, we felt that we mattered more than just "buying a car"! Jamie Sykes was also friendly and really was interested that we understood all the financial part of the purchase.

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Blaked21

Jun 4, 2016

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The whole staff at taylor is great and extremely friendly. They didn't pressure or push anything on me during my visit and were able to get me a great deal.

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samlady,sandy456

Jun 4, 2016

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I was very pleased with the service I got. John was very informative and very patient with me while I was trying to make a decision to buy my Jeep. It was like you were one of the family. I would recommend John to my friends if they were shopping for a car.I was also very happy with Jamie Sykes. He was very friendly and didn't rush me out of there. He answered all of my questions.

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Bobtam

Jun 2, 2016

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We returned to Taylor once again to do business with our friend Ray. He has assisted us with the purchase of several vehicles and this is our 2nd jeep. This experience got a little rocky in a few spots ias we journeyed on this expedition but Ray did as always his best to smooth things over. He went above the normal protocol to make sure we were happy. We appreciate his efforts and hope he feels the same about our experience with him. He is more than just a car dealer he is a friend who takes pride in his work to make sure his customers are happy even when the deal is sealed and times get a little tough. That is what friends do in the end. Thank you Ray once again for coming through for us!

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Nat21

Jun 2, 2016

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Went in and walked out with exactly what I needed. The whole team worked together to find me a great vehicle. This is my second time purchasing a vehicle from Taylor and it wont be the last.

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2000jeepTJ

May 31, 2016

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My wife and I went into Taylor knowing exactly what jeep we wanted to purchase. Aaron and Ray helped us thru everything, even taking time to text us during the day with info, or to get more information. This was the best experience I've ever had at a dealership, and we hope to deal with Ray in the future. Thank you Taylor for your awesome service!

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sleddin1

May 28, 2016

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Great job! Always works with me on finding the right vehicle, and accomplishing the best deal, with either financing or lease! Ray has sold me over 12 vehicles over 14 years. Thanks

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mtfurrow

May 28, 2016

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This is the third vehicle I have purchased from Taylor. Their staff is always friendly and helpful and listens to what we want and need in a vehicle

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brady, frank 123

May 28, 2016

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At least the salesman didn't get on his knees and begged me to trade. Overall, it was a great experience.The people was friendly and knowledgeable. Atmosphere was great.

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Bob

May 27, 2016

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No Pressure, large selection, knowledgeable salesperson. Joe treated my son, my sons friend s well as myself with the highest respect. One reason I purchased my Dodge Challenger HellCat was because Joe let us test drive the vehicle. Joe is a top notch salesman.

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Jay829

May 27, 2016

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Buying my new Dodge Ram was so easy and hassle free from the time we walked in the door the dealership was so nice and clean our sales guy Sergio was great very informative and super nice even got to meet his little boy told him what we had to spend and he made it happen thank you Sergio and Taylor Dodge for such a great car buying experience

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Bigg Artt

May 25, 2016

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Sergio is the best. My wife and were treated like we were the only ones buying a car . We came in looking for a use car and my wife drove home with a brand new Dodge Dart. The car is fast i put it through the test, all i could say was damn, lol. Sergio we haven't forgotten you sorry it took so long for this review, but you are the man, and to the, Taylor Chrysler Dodge Jeep Ram team you are the best my wife and thank you , YOU HAVE US FOR LIFE WE SHALL RETURN,Sergio you get five stars in my book

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jcooper996

May 24, 2016

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This was my 3rd car I've bought from here and I've never had any problems with them. They have always worked with me and had me in a new car to go home in.

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firsttimecustomer

May 23, 2016

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I have family members that bought from Taylor and so I went today to just look! bumped into Brian Burghorn while in the lot, just looking! Brian was very helpful and found a couple of cars in my price range--took a couple of test drives and loved the Renegade. didn't think I could afford it but after Brian spoke with Scott --I could not refuse! thanks guys for a great day at Taylor!

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Family First

May 23, 2016

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Me and my husband have purchased two Suv's from here and they do an amazing job. They are friendly and willing to deal on the price which is a must have quality when purchasing a vehicle. I would highly recommend this dealership and Chad Milliton as a good guy to get a car from.

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Jeff

May 21, 2016

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The minute I walked in it was the best. No high pressure...very friendly folks all around, but the best of all was my salesman, Noah...he was, and still is the most understanding, considerate salesman I have ever dealt with. It was a very pleasant experience from the start to the done deal. This dealership went out of their way for me...and we came to a deal. I am very satisfied and would recommend Taylor, and Noah, to anyone looking for a new vehicle. Great folks....very happy !!

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Laurie Wilson

May 20, 2016

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Randy was absolutely amazing! I had just been in an accident and my car had been totaled so I was in desperate need of a new car as soon as possible. I did not have a specific vehicle in mind and had no idea what I wanted. Randy spent the "entire" afternoon with me and took the time to show me several different vehicles. He was very patient with me as well as kind, considerate and sincere. His only concern was with me being happy with my choice. He even called me the next day to make sure everything was ok with my new car! He is the true definition of amazing customer service! If I ever find myself in need of another vehicle, I will definitely go back and see Randy! Thank you Randy for everything and I love my new car!!

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Wancho, Amy

May 19, 2016

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Way to go, Chad Milliton!!! You are SO good at your job and taking care of your customers. Thank you very much!!! Jamie Sykes was just the guy to walk us through the paperwork. Again, very comfortable and taken care of.

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TBaron

May 19, 2016

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I came in looking for a Scat Pack Charger not knowing they were so difficult to get. Ray worked for over a week to get me what I wanted and kept me up to date daily making sure I was in the loop. Love the car, and would definitely buy through and recommend Ray to anyone.

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hideebee

May 18, 2016

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I found I car I was interested in online. We drove to check it out and Taylor Jeep was awesome. I found the perfect vehicle for me. Joe Clark was my salesman and he was great. He got us exactly what we asked for. Thanks Joe!! :)

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NELS 576

May 16, 2016

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This is my third Dodge/Ram pickup, Family and friends have purchased at least a dozen other pickups and vans from Ray Marko at Taylor, Great to work with, not to mention the good deals. A Class Salesman at a Class DealershipClarence

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taylor dodge

May 16, 2016

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After going online I contacted Chad and explained what I was looking for and the price rangeHe called me back with great news that he had the vehicle I was looking for at the price I wanted I went in to do the paper work and was in and out quickly with the help of ED in finance

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TylerWA93

May 16, 2016

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Taylor is an exceptional dealership. I made my first car purchase here and the process could not have gone any easier. My salesman, Ray Marko, was awesome to work with. Everyone else that I had contact with at Taylor had great personalities and the atmosphere of the dealership was extremely welcoming and relaxed as well. Taylor has not been been awarded all of it's accolades for nothing. I would recommend this dealership to anyone looking to purchase a vehicle at the best price possible.

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TA1993

May 14, 2016

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Taylor is an exceptional dealership. I made my first car purchase here and the process could not have gone any easier. My salesman, Ray Marko, was awesome to work with. Everyone else that I had contact with at Taylor had great personalities and the atmosphere of the dealership was extremely welcoming and relaxed as well. Taylor has not been been awarded all of it's accolades for nothing. I would recommend this dealership to anyone looking to purchase a vehicle at the best price possible.

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Pete7

May 14, 2016

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After looking at EVERY 2014 Audi A-7 on the internet, we contacted Chad Milliron of Taylor. He put together a deal that was good enough to get us to fly 1250 miles from Santa Fe, New Mexico just to look at the car.We drove it home.Great folks to deal with and a very positive experience.C. M. KittredgeSanta Fe, NM

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Michael & Tina Hall

May 13, 2016

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If your looking for a vehicle with four wheels and drives, you can go anywhere. If your looking for a vehicle you can be proud to own, and an experience that offers trust which eliminates buyer remorse. Taylor dodge is your place. I've bought 8 new vehicles since 2005 from this same dealership, and I've been so proud of them and my experience that I've taken family and friends in to get the same great service. In my experience with them, I've found they are not just in it for today's deal. They are in it for future deals as well. I go back again and again for the same sales team, Jim Crosswell and Chad Milliron. They weren't the one's I started with, but they are the ones I trust and keep me coming back. They learned the way I like to shop. And they have accommodated me at every experience. Special thanks goes to Sergio Garcia in being involved in our most recent experience as well. 5 stars on any business is not based on the name on the front of the building. It's based on the people inside that building. Doing what they do. So get it out of your mind that salesmen are bad... because we're all salesman at some point in our lives. You could spend hours/days of your life shopping for a great deal. Or just Go to Taylor to shop. Get your great deal, and start your life long friendship with a dealership that you can trust time and time again...

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Jflex24

May 11, 2016

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Let me begin by just saying The dealership was worth the drive! And that's coming from people that live in Chicago. Sergio is an excellent salesman that comes off very professional swift and easy. You can tell he loves what he does. And I'm glad I was able to meet him and make business happen. I will definetly recommend him to all my friends. My sister is already considering meeting with him and going to this dealership in particular. The dealer hosts a vast variety of car models and will do whatever it takes to make you satisfied and have you at your means. You won't leave dissapointed that's Forsure. 5 out of 5 stars.

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jonathanc2016

May 10, 2016

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This was our first purchase from Tony at Taylor and it won't be our last. Everything about the car buying process was easy and friendly. Never felt pressured to buy anything. Tony was really good about working with us to get most of what we wanted for our Jeep. Felt like a quality dealership that didn't cut any corners and gave you a confident feeling we made a positive purchase. Thanks, Tony! We will definitely be back to get another vehicle with you when it's time.Jonathan and Sabrina

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MOPAR Club

May 10, 2016

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My wife and I have been looking for a new vehicle for her to replace her 1993 Plymouth Voyager. Now granted, the Voyager is in nearly new condition with just over 69,000 miles on it. The van was purchased new by her brother and was used to transport his band equipment. It is truly amazing how much cargo that Plymouth could hold. The van was always parked in the brothers climate controlled garage when not in use and was professionally detailed twice annually. So this part of the story is merely a backdrop to what brought us to Taylor. That and the fact that we were a repeat customer and have been treated quite well and fairly in the past by Taylor. Taylor has been in the Kankakee area for a long time and I often have to correct myself from saying Taylor Chrysler Plymouth since Plymouth is no more. The van we were looking to replace is in good enough shape that it would be at home on a new car dealer's floor. We merely wanted newer and more modern safety equippment in a van for my wife as she often has several of our 9 grandchilderen with her. We had been looking at mini vans on line and at other dealer brands without finding one to drive home. Based on my online search and our past experience with Taylor, Taylor seemed to be a logical choice for a new 7 passenger vehicle for her. I am a car collector and a member of the Florida MOPAR Association and Citrus MOPAR Car Club. I have been anticipating the release by Dodge of the 2017 Challenger convertible and have done a lot of "Googling" on this anticipated release. Recently I asked my MOPAR service rep in Florida if he had any knowledge of a release date for the Challenger convertible. His response was that as a Service Rep he would be one of the first to know as he would require training on any new vehicle offerings by Dodge and he had no knowledge that a Challenger convertible would be produced. So now we get to the part about the guy walking into a dealership to buy a mini van. We were greeted by Ian Nemeth soon after we entered the building. We discussed with Ian what we were looking for and our vehicle requirements. Ian talked about the vehicle options offered by his dealership. There was no pressure, more like chatting. Ian showed us some vehicle options, had us take a drive in my wife's choice and explained the benefits of leasing versus buying in order to keep abreast of the latest in safety equipment. Throughout this experience Ian was continually a complete professional. When I expressed an interest in the Dodge Challenger convertible sitting on the floor he answered our many questions accurately and professionally. The entire staff presented itself in a warm friendly manner reminiscent of a neighborhood store of days gone by. My experience of purchasing a car at Taylor was friendly and warm. Ian was helpful and more of a guide to my purchase than a "car sales man".

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Craig Dodge Ram

May 9, 2016

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Bought two vehicles from Taylor in two weeks and got the best service anyone could ask for.

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ram 4x4 Craig

May 9, 2016

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We have bought two new vehicles from Tayler Dodge and Randy and got the best service and help that anyone could ask for. Thank-you for the great help and service.

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Papa D

May 9, 2016

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We talked to Big John. He knew and found exactly what we were looking for. It was a wonderful experience. Would recommend them for your needs .

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Ms Kate

May 8, 2016

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This was my second new car purchase from Taylor Chrysler and I won't hesitate to return in the future.In addition to being polite, knowledgeable, and extremely patient as I made my choice between two different model vehicles, Joe was persistent (and successful) in negotiating a payment with Jamie that I would be willing to accept.Thank you Joe, for everything.

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Sabrina Hawk

May 5, 2016

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I can honestly say I made the right decision by coming to Taylor Chrysler for my new car. With the help from Sergio and the amazing crew, I was able to purchase my new Jeep Patriot!! The customer service was beyond amazing here at Taylor Chrysler.

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JmP69

May 4, 2016

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Chad was curious and worked hard to get me the vehicle I was looking for at a price I could work with. Great personality. Seems he really likes his job.

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meganr

May 4, 2016

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I would give Taylor Dodge 5 stars because it has been the only place we have went o for the last 7 cars we have bought in the family. People are amazing and very helpful and welcoming.

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Shaniquanash

May 3, 2016

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The guys at Taylor Dodge were so helpful. Brian went above and beyond to assure that I'd be waking out same day with keys in hand and a car note at an affordable price! Good job guys!!

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Patrick9389

May 3, 2016

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Brian was very helpful and diligent in helping me find my new car. Very patient and knoledhe leaders I would recommend Brian and Taylor dodge to everyone I know

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MeghanK1988

May 1, 2016

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Ray and Aaron made my entire experience wonderful. Everyone at Taylor Dodge makes you feel that your business is important to them, and make the car buying process easier and less overwhelming. I won't go anywhere else to buy a car! - M

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Louis Angellotti

May 1, 2016

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Just back from another visit to Taylor CDJR where I purchased my third Charger in eight years. Every experience I (or my family and friends) as had at Taylor has been amazingly superb and today was no exception. Special kudos to Ray Marko, an amazing salesman, and a gentleman who made the buying experience most pleasurable, indeed! Do yourself a favor and head to Taylor when you're in the market for a new vehicle!

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Brian Rock

May 1, 2016

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Customer service with the upmost respect for doing their job to the best of their ability to make the customer feel important. Ray went above and beyond to help assist in making my deal come to light.

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Tarrantstephanie

Apr 30, 2016

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Made buying a new car a great experience will be back when it's time to purchase a new car. Would highly recommend thank you

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Jim Peters

Apr 30, 2016

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Was a great pleasure dealing with Kevin Emling. First time at this dealership and will go back again when looking for another vehicle. Will recommend others to go here. Kevin was very helpful and answered all questions we had.

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bzasada

Apr 28, 2016

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When I bought my truck, it came with some unforseen serious issues that needed immediate attention. This dealership went above and beyond the call of duty to rectify this problem. One area of concern however is communication with the owner by the service department. This needs to be addressed! However, in the end, this dealership bent over backwards to fix the problem. I sincerely appreciate their hard work!

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Stephen Gerdez

Apr 28, 2016

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Thank you "Big John" (John Crawford) for getting me the price I wanted to pay and for making my truck buying experience short and painless and for going above and beyond with finalizing this deal. Big John even went out of his way to drop off the spare set of keys to my house, because I was working to late to pick them up and my wife had her hands full with the munchin! Now that's great customer Service!!! I also want to give a shout out to Kevin Emling for warrantying a couple miner parts and to make the finalizing of the deal worth my while. I will definitely be purchasing my next Dodge service truck from these two again!!

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Michelle F

Apr 27, 2016

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I cannot remember the last time I smiled as much as did, especially buying a new vehicle. The people who helped me do not know that I suffer severe anxiety, so for me to experience that is truly incredible to even myself. I am grateful to them for making this smoothe and stress free. The best part is that I am not second guessing my decision and I am still smiling today.

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mmfeast

Apr 27, 2016

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I cannot remember the last time I smiled as much as did, especially buying a new vehicle. The people who helped me do not know that I suffer severe anxiety, so for me to experience that is truly incredible to even myself. I am grateful to them for making this smoothe and stress free. The best part is that I am not second guessing my decision and I am still smiling today.

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Saiyanvegito

Apr 26, 2016

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My expierience was the best I received timely service and excellent all round experienced dealings at Taylor. I'd recommend this dealership to anyone they're the best. ??

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angel2985

Apr 25, 2016

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randy was great very professionali will recoment this dealer and specially randy ayers to anybody that's goin to purchase a car very nice experience

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Mack

Apr 24, 2016

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I went in for a diagnosis of a brake problem another mechanic had failed to find and fix, and they were pleasant about the lack of loyalty and STILL spent time explaining to me what problems I had and what the solutions might be. Then they spent extra time during the "Spring Cleanup Oil Change" special doing things that might have cost at least double and maybe more than that almost anywhere else. PLUS, I bet a Dodge dealer sees more Durangos with issues than any other shop, so I think they were able to give me the best advice fastest, and in this case, cheapest. Impressed with all 4 service writers I dealt with as well as the mechanic Pat.....................................

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Z Big Inc

Apr 23, 2016

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I purchased my truck there , my son is well . We do service. Always I have excellent experience withe the professional crew . My number one is James Taylor- Service Advisor - outstanding person .

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Kelly

Apr 21, 2016

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Words can't describe how extremely incredible this dealership was. Sergio along with all the other employees did anything and everything for me. By far the greatest car buying experience yet, I'll never go anywhere else. Extremely friendly, reasonable, helpful- etc. I highly highly recommend Taylor jeep Chrysler & dodge to everybody!!!!!

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Kellydugan

Apr 21, 2016

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Words can't describe how extremely incredible this dealership was. Sergio along with all the other employees did anything and everything for me. By far the greatest car buying experience yet, I'll never go anywhere else. Extremely friendly, reasonable, helpful- etc. I highly highly recommend Taylor jeep Chrysler & dodge to everybody!!!!!

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CharlieG.

Apr 20, 2016

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I started looking at our wrangler on the internet because I didn't want to be pressured by salesmen! Ben Seyden was great to deal with via email and convinced me to come in. Ben met me at the door and introduced me to Brian Burghorn who became our salesman. He was great very knowledgable and no pressure what so ever he and Scott worked hard to earn our business and made us a great deal! We were very happy with our experience at Taylor Dodge and with everyone we came in contact with there! Thanks also to Julia, Ed, and Bryan Davis

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Babydonna

Apr 20, 2016

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I haven't bought a car in years and was nervous about being pressured into something, well that didn't happen here, I told Ray what I was looking for and he took his time with me, and made sure I was happy with what I got, and working with Jamie in Finance was a breeze too, they both made this van buying experience much more pleasant then I thought it was going to be! Thanks again Ray and Jamie!,

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JTSTEVENSON

Apr 20, 2016

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VERY HELPFUL STAFF, LAID BACK, GREAT EXPIRIENCE, WILL BUY OUR NEXT VEHICLE HERE AND WE LIVE OVER 100 MILES AWAY WORTH THE TRIP! EXTREMELY HAPPY

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Sue Riffel

Apr 19, 2016

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I told Ray Marko that I wanted the mini Cooper and he made it happen, even though I have a current car loan for a 2015 Dodge Ram. Great experience.

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Skullyz

Apr 19, 2016

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This its Joe and I first rodeo . Lol Thanks again Joe . If anyone needs a new or used ride go catch Joe Clark very good guy and if you do give him a hard time he deserves it from time to time lol Thanks Brother

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andreina

Apr 18, 2016

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The experience was fun and easy. Ray was very knowledgeable and went the extra mile to find us exactly what we wanted in a vehicle. We didn't even consider the jeep laredo until he showed it to us. It is perfect! Love it! :)

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Chaz1073

Apr 18, 2016

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Ray from taylor jeep dodge ram was great. Always a great person to deal with and never looked at my clock to see how long i have been there. Bought many cars from him and will go back.

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jbennett0479

Apr 17, 2016

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everyone here was so nice to us helped us out all night friday and we finition up saturday moring was a great place to be ......

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leadman

Apr 17, 2016

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Mr Joe Clark was an amazing salesperson. I would refer anyone to him, I cannot say enough nice things about him He Is Truly A Professional.And Also I Have To Mention Mr Jim Crosswell was great in Taking Care Of Me Also I Never Meet A General Manager Like Him He Truly Makes You Feel Special. I Would Also Like To Thank Mr Jamie Sykes Finance Director For Taking Care Of Me.I Will Definitely Buy From Taylor Chrysler Dodge Sincerely,Mrs. Sue Ann Bilotto HEY GUYS I REALLY LOVE MY 2016 DODGE RAM 1500!!!

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Richard Kemp

Apr 14, 2016

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Friendly group of men who takes servicing your car very seriously and do a good job

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Calling1

Apr 14, 2016

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I've purchased 6 vehicles from this dealership and have always been treated like family. Always treated fairly. Their service department is second to none. Whether I've been there for an oil change or some other type of service, I'm always treated as if I'm the only customer there. Excellent individualized service. Paul Jones and his staff can be trusted with your vehicle investment.

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ram 4x4 Craig

Apr 13, 2016

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We have gone to Taylor Dodge Chrysler for a long time. We just today picked up the latest purchase, Randy Ayers is I think one of the best salesman you have. We trust he knowledge and he will go out of his way to make you happy, if at all possible.

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pnut70

Apr 13, 2016

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I was referred to Ray Marko when my son needed a new vehicle. I was very impressed with his knowledge and friendliness when we met. He answered all of our questions and took time to explain everything we needed to know. He also listened to our concerns and put my son in a dependable vehicle that he could afford without any of the pressure that I have experienced before with other salesman.Thank you Ray Marko!!!!

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gmckayat253

Apr 11, 2016

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We saw the Cadillac we purchased on the Internet. We made a trip over from Indiana and found that the price was right and the vehicle was great. Chad Milliron took care of us and did the whole deal in a matter of a few hours. We are very pleased with the deal and would shop at Taylor again when we look for another vehicle. Chad should be commended for his knowledge and his help for a customer he had not met before. Great job Taylor Chrysler Dodge!!

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Ron/Jackie

Apr 10, 2016

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Ian is awesome help us find the best vehicle for my husband. and he even makes sure when i come back in that we get what we need done. Love Taylor, never have had a bad experience with this dealer ship we are on our 3rd truck from them they certainly ROCK!!!!

CM

Christine Morrical

Apr 10, 2016

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I hate buying new cars because of the sales people and the finance guy, but my experience at Taylor Dodge with John Crawford and Jamie Sykes was awesome, I couldn't have asked for a better experience.

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bmw_mom

Apr 10, 2016

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Due to unfortunate accident, we had to replace Challenger so we decided to use Big John again for new replacement. He was extremely polite and totally respectable especially dealing with mom being local and son being out of state. He kept us up to date with manufacturing updates and delivery status. Again, he came through and rushed delivery of vehicle due to strict time constraints. My son couldnt be happier with his new set of wheels! I would highly recommend "Big John" at Taylor Chrysler Dodge Jeep Ram!

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Kaitlyn.exline94

Apr 10, 2016

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My husband and I just started our credit lines and Chad looked for three hours constantly trying to find someone that excepts our credit. He didnt try pushing us to buy a certain car. He wasn't hovering over us like Hawks! He brought one car out and we loved it. He took the time to get to know us and know what we like

RJ

Ronald J Unger

Apr 10, 2016

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Ian Nemeth was awesome we came in looking for a good dependable vehicle that was going to get great gas mileage and he found it.

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Mountdew201

Apr 9, 2016

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I hate buying new cars because of the sales people and the finance guy, but my experience at Taylor Dodge with John Crawford and Jamie Sykes was awesome, I couldn't have asked for a better experience.

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klhfiddler

Apr 9, 2016

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I came to taylor with my daughter to look for a new car.. My daughter, just bought a new jeep from here recently within the last 2 months. She said she liked the place and the deal she got. Ray Marko was the sales person. I was looking to lease a car. But it ended up me buying one. The 2016 chrysler 200. . car looks great . I traded my older Toyota in drove out in a new car. Everyone there was really nice friendly and helpful. I will recommend this place. This was the first time I was ever there I would not of gone there if it wasn't for my daughter. Thanks Ray. I think it will be a great car. kent,

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willisw

Apr 9, 2016

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This is an excellent dealership with very helpful, knowledgeable staff. Kevin Emling has been such a help to us over the years and this time he made sure we were able to get out of a lease vehicle from Florida, that was not working out for us. We would recommend him and this dealership to anyone looking for a new or used car and want a caring, helpful sales associate.

BA

Brenden A Spangler

Apr 9, 2016

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Last week was the first time I had ever visited Taylor Dodge, an event where I never intended on purchasing a vehicle but to assist a family member. I briefly spoke with Ray Marko about what I currently was driving and my desire to trade up but it was certainly something out of my reach I imagined. From that first day, Ray's patience, knowledge, willingness to help, and most importantly his non-aggressive manner persuaded me to revisit the possibility. I returned at least a half a dozen times over the next week, each time receiving the same high-level assistance from Ray with each visit. When I finally landed on a vehicle I wanted to explore late in the evening, Ray stayed to nearly midnight, hours after the dealership had closed and everyone else had left, to help explore every viable financial option concerning my trade in, payment, interest rates, and negotiable pricing on the new vehicle. At a few minutes to midnight, we sealed the deal and I went home that night with my new car, and no feeling of resentment or emotion of having been pressured into the sale. I wanted the vehicle I wasn't sure if I could have, he made it possible. I returned that next morning at open, expecting to find Ray having a late start after our business finished only several hours earlier, but there he was, back at it helping as many people as he could. He is a testament to what car dealerships should seek out in their salesman. If I am ever looking for another vehicle, or someone I know is, I will be sending them directly to Ray Marko at Taylor Dodge full well knowing, they will be in good hands.

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littleclown

Apr 9, 2016

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Over the last 3 years I have the opportunity to visit this service department for both of my Chrysler products. Jim in service shows the greatest concern over every problem you would address to him and gives the feeling that he really cares about your vehicle. He shows the expertise of many years on the job with a way of explaining to you everything you need to know to make a informed decision about the remedy of what ails your vehicle..

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AJspangler

Apr 8, 2016

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From the first time we stepped on the lot EVERYBODY Was Awesome. We won the United Way drawing for any car up to $30.000,i felt like a kid in a candy store! Dave Taylor and his team walked us through every detail of car buying process and we couldn't be happier. Ray Marco took care of us like we where family and answered all of our questions. They stayed late into the night to finalize our deal. Our Son Brenden was with us the whole time and he got excited and he ended up buying a car also, YOU HAVE A CUSTOMER FOR LIFE!!!

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Brittany

Apr 8, 2016

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Kevin and the team at Taylor treated us amazingly! They spent hours helping us become first time car buyers (: I would definitely recommend them...and already have!!

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drewsonfire1

Apr 8, 2016

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Noah will work hard to earn your business. He went out of his way to find me exactly what I was looking for. He was sensitive to my needs and desires.

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jeepster847

Apr 4, 2016

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Dealership squeezed me in without an appointment on a Saturday morning while I was visiting the area. They were able to quickly diagnose the problem but did not have the part. They provided me all the detailed information so I could work with my home dealership to get the parts ordered for the warranty work. I was previously at my home Jeep dealer 2 weeks earlier and the same issue was noted as "no problem or issue". The Taylor tech was able to diagnose the steering stabilizer bar issue in less than 30 minutes. While waiting I was walking the lot and actually ended up trading off my 2014 for a new 2016 wrangler unlimited. Great deal, no hassles.Definitely would recommend!!!

DD

dodge dart

Apr 4, 2016

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Everytime, I go to this dealership it is always a laid back and wonderful time. Kevin Emling is such a awesome salesman and it always nice to do business through him.

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myoung

Apr 3, 2016

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We had a good experience. We had an appointment with Ray Marko however he was with another customer and introduced us to Joe Clark. We connected with Joe right away when we found out he was a fellow Buckeye from Ohio. We were able to work with him easily, telling him what we wanted with our payments and type of vehicle. We saw an advertisement on TV for 0% financing, so we quickly acted on the referral we were given. The truck we wanted was not on the lot, so he worked eagerly to get us the one we wanted from another dealership.

LC

Loyal Customer

Apr 2, 2016

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I have purchased my last 5 cars from Taylor Chrysler Jeep Ram and have been extremely pleased each and every time. I feel, Chad, my salesman is more than a salesman, he's a friend. I know that I will be well taken care of each and every time I look to buy a car or need help with my current vehicles. Thanks so much.

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CatyPerakis

Apr 1, 2016

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Today I purchased my first car ever & I couldnt have done it without Sergio! He found me an awesome car that was an even better price & really took his time to work with me. Not to mention he was super personable! I will definitely be back & will be reccommending him to everyone!

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tberg14

Mar 31, 2016

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Aaron Hendershot was our salesman. He was confident from the beginning that he could find the vehicle we were looking for, and at a price we could afford. We were greeted warmly as we entered the dealership. It was a positive experience.

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Daniel K. Christ

Mar 31, 2016

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The service dept has always been excellent at Taylor Dodge. They have been efficient and they stand behind their word and work. If you are not satisfied, go back and they will make it right!

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RickyTackett

Mar 31, 2016

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They took care of us in a timely fashion and got us an awesome deal on a new car. The financing they got us was second to none truly the best experience buying a car in the 20 years I have been driving thank you so much Taylor for living up to your reputation.

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lightningrod

Mar 31, 2016

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Kevin was the most helpful , knowledgeable person in helping me pick a commercial truck the purchase went very easy with his help. This my first Dodge and wont be my last with guidance I got from Taylor !

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Mugsy5

Mar 31, 2016

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I was very pleased with the experience. The dealers were knowledgeable about the cars, about my trade-in value, and the overall process. They were willing to answer my questions in person, on the phone, and via emails, and didn't rush me to buy.

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Jessica Heldt

Mar 31, 2016

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I am always happy when I come to Taylor Dodge for an oil change. I get right in and have very little wait time. They always take care of their customers.

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Bad92620

Mar 31, 2016

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One of the few dealerships that I would recommend much less HIGHLY recommend. I came in several times doing my research amongst all of the dealers/truck manufacturers and Aaron spent as much time as needed (hours usually) every time I came in and helped answer all of my questions. When it came time to purchase my new 2016 Ram 1500 Rebel Craig and Aaron found the exact vehicle that I wanted and worked with me to get a great deal on the truck. The paperwork was easy to do and they worked great with me when I was trading in my 2012 Rubicon. They have worked great getting the additional accessory added to my truck and look forward to future business and the free car washes that come with the new truck.

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jeep2008

Mar 31, 2016

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Would highly recommend. had the great pleasure of working with Brian Burghorn , Jim Crosswell and Ed Maisonneuve from the start to the end it was a pleasure to buy my 2016 Jeep from Taylor Chrysler Dodge

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Bad92620

Mar 31, 2016

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One of the few dealerships that I would recommend much less HIGHLY recommend. I came in several times doing my research amongst all of the dealers/truck manufacturers and Aaron spent as much time as needed (hours usually) every time I came in and helped answer all of my questions. When it came time to purchase my new 2016 Ram 1500 Rebel Craig and Aaron found the exact vehicle that I wanted and worked with me to get a great deal on the truck. The paperwork was easy to do and they worked great with me when I was trading in my 2012 Rubicon. They have worked great getting the additional accessory added to my truck and look forward to future business and the free car washes that come with the new truck.

C

CatyPerakis

Mar 31, 2016

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Today I purchased my first car ever & I couldnt have done it without Sergio! He found me an awesome car that was an even better price & really took his time to work with me. Not to mention he was super personable! I will definitely be back & will be reccommending him to everyone

SG

Sandra Gray

Mar 31, 2016

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Randy Ayers was Phenomenal and amazing! We have bought our last 3 Cars from him including this brand new Jeep Renegade! Our service has always been amazing with Taylor, my husband and I use the service department and enjoy working with Jim Metzger, we have worked with Jayme Sykes in the past he was fantastic, this time Ed was great and Bryan was wonderful! Keep up the great work and I am sure we will be back-RANDY DON'T RETIRE ANYTIME SOON :)!

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Rainicornfeet

Mar 31, 2016

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Kevin E. Was our sales representative and was very helpful and friendly. He made sure to find us the right deal we wanted. Very highly recommend.

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isabelle1027

Mar 31, 2016

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No pressure sale, everything went smoothly. I felt comfortable with all of them. I enjoyed the afternoon and they answered all of my questions that I had . I would recommend Taylor's too all my friends.

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mjm49

Mar 30, 2016

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Taylor Chrysler Dodge has an amazing service department. They go above and beyond to make sure the customer gets the service they deserve. They take the time to explain everything to the customer. I feel like everyone in the service department is a friend that services our vehicles the way they would want theirs taken care of. I have complete confidence in the service department!Mike & Kathy M.

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Morris5

Mar 30, 2016

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As always we are extremely happy with Taylor Dodge and their team. Randy Ayers took care of us and he couldn't have been nicer while helping us get a great deal on a caravan. We are life long customers of Taylor Dodge and will continue to be. Thank you Randy and all of the Taylor Dodge family for helping our little family!Sincere Regards, The Morris Family

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Rubicon2016

Mar 29, 2016

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After going to 3 dealerships who could give me this great explanation on how their policy is no hassle sales and salespeople don't get paid commission, I finally met Chad who is passionate and knowledgeable about JEEPS. Just FYI, I didn't go out looking for a jeep to be told about your policy's. I went out looking for a new jeep to buy.Chad was able to go through the jeep they had in stock with great knowledge. He showed me how the front 2 pieces of the 3 piece hardtop came off. I was even able to assist and verify that this is something I could do on my own. He explained the different capabilities of the rubicon and let me be hands on with the buttons and removal of items within the jeep. At the end, I could definitely appreciate the price tag because I understood the quality of the jeep. My only criticism..... Sorry but I gave you the VIN number and information on the jeep that I liked. You got it for me which was great. But, lesson to myself as well, I wish you could have looked up the features of the jeep with the VIN number and compared it to the jeep you showed me. Then..informed me how my jeep was different then the one you showed me that night. I did explain to you my frustration with the lack of knowledge from the other dealership. ??So I was not clear on my jeeps internal features prior to you getting it.I know you said "well this is the jeep you wanted" , yes true and still is but felt a little side swiped that when the jeep came some of the features you talked about were not on my jeep. That feeling could have easily been avoided had you just looked at the features of the jeep I requested and informed me how not all rubicons have certain features. I would have still purchased it. And I did purchase it! Sorry to criticize a little. But I know you saw hesitation on my purchase day. Still you were more knowledgeable and passionate than any other person I talked to. Thanks for that!

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Danny Christian

Mar 29, 2016

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Amazing customer service. Very knowledgeable of the RAM recall program after an unpleasant experience at another local RAM dealer. Chad did a great job to get where I needed in order to purchase the truck financially also.

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rudy pravdik

Mar 29, 2016

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After visiting our third Dodge dealship the people at Taylor were very professional and knew there product. Chads knowledge about the Durango was very helpful to my wife and I. Car and SUVs have many options that you may or may not need and Chad helped us walk through all options that we were interested in. We received a good deal for our trade in and a great price on our new Durango. We also traveled over an hour to buy a car from this dealership. It was worth it.

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3Jeepsinthedriveway

Mar 28, 2016

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We had a great experience with Ray and at Taylor. He got us what we were looking for and as always made us feel more like family than just another customers. We purchased a Jeep Compass this time. A little over a month ago we got a Jeep Wrangler. We have been pleased with the service that we receive from everyone at Taylor. We have sent our kids over to Ray as well, in total we have purchased 7 vehicles, 3 of those are Jeeps to add to the one Jeep we have at home already. We will continue to go to Ray for all of our car buying needs. It is nice to go to a relaxed friendly setting, especially because it is not a quick process. Thank you all for another great experience!

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mrsaffell

Mar 28, 2016

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I have extreme car dealership phobia and am nearly paralyzed in the shopping experience. But my internet sales person and then Joe Clark really worked hard to make me feel comfortable and work within the unique parameters I had. They were committed to helping me change my understanding of how the car experience can be. They did amazing. From the way they priced the car, rated my trade in, and did the final paperwork, it was a fantastic experience.

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Farmboy

Mar 28, 2016

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Excellent sales department. Was not pushy at all when trying to decide on a vehicle. Very friendly and very professional. Would recommend to anyone who is looking for a different vehicle.

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markiecebreeding

Mar 28, 2016

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This is my 3rd vehicle I've purchased from this dealership. Normally I work with Chad or Jim and the both of them are phenomenal in terms of their customer-centric approach. This vehicle I purchased from Chad who was awesome as always and got me in and out and record time. I wouldn't to any other dealership, even for my service, unless I have to; However, that has never happened.

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jdkelly0603

Mar 28, 2016

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I can't thank the team at Taylor Dodge enough! From start to finish it was an amazing experience! Ray, Bryan, and Ed made this a truly painless and fun trip! I have now purchased 3 vehicles here and each time is better than the last. Very family friendly, my 9yr old daughter got to be a part of the new car buying experience with me and she loved it! Once again thank you all for everything that you do and for staying late for us. We appreciate you greatly!!!

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3JeepFam

Mar 28, 2016

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We have worked with Taylor for several years. We have bought 4 vehicles from them and our kids have bought several as well. We will continue to go to Taylor because they have excellent service and truly make us feel welcome when we are there. We have bought all of our vehicles through Ray Marko at Taylor, he is always running around and usually juggling several customers at a time, but has a way of making you feel like you are the most important. We have had our cars serviced there as well and the service people were great to work with as well. We will continue to go to Taylor for our vehicle needs.

RM

Ray Marko, Bryan Davis, Ed

Mar 28, 2016

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I can't thank the team at Taylor Dodge enough! From start to finish it was an amazing experience! Ray, Bryan, and Ed made this a truly painless and fun trip! I have now purchased 3 vehicles here and each time is better than the last. Very family friendly, my 9yr old daughter got to be a part of the new car buying experience with me and she loved it! Once again thank you all for everything that you do and for staying late for us. We appreciate you greatly!!!

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Jthorn

Mar 27, 2016

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From the minute I walked in the door, Brian took care of me. I came in looking at minivans, and I wasn't sure if I was ready to buy. Brian answered all my questions and never once pressured me into buying. When we found a vehicle we loved, they allowed us an extended test drive (overnight) to make sure the vehicle was right for us. When we verbally committed to the town and country, Brian told us to keep the van until we could come in at the end of the week to sign papers. They were very accommodating every step of the way. I would definitely go back for my next vehicle.

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Sceri130

Mar 26, 2016

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This is our 5th car purchased from Taylor, and our 4th from Kevin Emling. We have known Kevin for quite a few years now. He is always honest and up front about what he can do for us. We are grateful to know him and will continue to come back to Taylor to purchase any future cars from him!

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Mara11

Mar 26, 2016

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Every time I am at the dealership everyone in the service department is so nice to my family and I. Paul the Service Manager leads an excellent team of people. He always gives my son a high five and talks to him about Jeeps. Above and beyond best treatment at any dealership ever even when they are extremely busy!!!

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Jacen.james13

Mar 25, 2016

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Great people, who care about their customers! Went in to have work done, a situation arose and they exceeded my expectations. I would recommend them to any of my family or friends.

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Bgarcia

Mar 25, 2016

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Joe Clark was a very down to earth, easygoing guy. He made me feel comfortable with an important financial decision, and Taylor Dodge made the deal work on my terms. Very wonderful, easygoing environment, along with a very kind and knowledgeable staff! I went in Knowing exactly what vehicle I wanted, and Joe made it happen for me! All other staff I interacted with seemed very kind and not at all pushy! They made me feel comfortable and not at all apprehensive about needing to make a decision that day, I would 100% recommend coming here for your purchase!

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BGarcia

Mar 25, 2016

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Joe Clark was a very down to earth, easygoing guy. He made me feel comfortable with an important financial decision, and Taylor Dodge made the deal work on my terms. Very wonderful, easygoing environment, along with a very kind and knowledgeable staff! I went in Knowing exactly what vehicle I wanted, and Joe made it happen for me! All other staff I interacted with seemed very kind and not at all pushy! They made me feel comfortable and not at all apprehensive about needing to make a decision that day, I would 100% recommend coming here for your purchase!

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stevestroud42atgmail.com

Mar 24, 2016

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Had a very good dealing with the dealership wasn`the pushy at all. The sales people was very friendly and upbeat thank you so much.

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beth

Mar 24, 2016

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Ray Marko and Jamie Sykes were both great to deal with. I've been leasing cars through Taylor for several years now and will continue to do so because of the awesome sales staff.

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clc1982

Mar 24, 2016

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We recently had the great pleasure of doing business with Joe Clark at Taylor Chrysler Dodge in Bourbonnais. We stopped to inquire about a specific used vehicle that was advertised. From the beginning to the end, Joe was great. At no time did we feel pressured by Joe. We told him our situation and he understood. We stuck to our decision and felt that Joe respected that. We did buy the vehicle of our choice that day, and Joe made it work to our favor. He did not give up on the dealership or us during the visit, making it possible for us to stay in our price range. We were greatly satisfied with our purchase and especially Joe Clark!!!!!!

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beth

Mar 24, 2016

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Ray Marko and Jamie Sykes were both great to deal with. I've been leasing cars through Taylor for several years now and will continue to do so because of the awesome sales staff.

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Smith "Clan"

Mar 23, 2016

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Outstanding service, from the moment we stepped into the showroom till the moment we left in our new "used" car. Would highly recommend. We'll be back!

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311thewiser

Mar 23, 2016

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11 Valparaiso Indiana so that in itself presented many challenges. But the team at Taylor did a great job and making my trip worthwhile. very polite courteous and attentive to my needs they made the deal easy to do.

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Jeff

Mar 23, 2016

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I live in Valparaiso Indiana so that in itself presented many challenges. But the team at Taylor did a great job and making my trip worthwhile. very polite courteous and attentive to my needs they made the deal easy to do

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Jeff Hammes

Mar 22, 2016

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Just bought my 3rd car from Taylor Chrysler. And 3rd car from salesman Ray Marko. What a great experience. Everyone at Taylors is helpful and friendly. From top to bottom Taylor Chrysler is first class..

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Tim C.

Mar 21, 2016

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Purchased my second vehicle 14 monthes from Taylor. Randy was my salesman both times. Randy is very easy to work with, and works hard to make it quick. Bryan is a pleasure also. Very smooth painless transaction, great help with financing.

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pp

Mar 21, 2016

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My salesman was very nice and great to buy a car from. It was fast easy and got acgreat deal. He was very thorogh and great about explaining everything. I would recomend him to everyone who is buying a car.

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Happy Customer

Mar 21, 2016

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My wife and I always get treated with the best of care at Taylor. Everyone is so kind as you walk into the door. We have bought 7 cars from Taylor and Brian Burghorn is an outstanding salesperson. If fact the entire sales team is top-notch. No pressure selling and they give you the time to find the right car for you and your family. Jim Crosswell is the best GM I've seen in any business entity, but he really excels at taking care of their customers. I would recommend them to any one of my friends or family. In fact I have many times!

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Keep Truckin

Mar 20, 2016

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Joe Clark sold me a new RAM last week. He took his time with me, was not at all pushy and I felt like I could trust him most importantly. It felt like I was buying a new truck from an old friend. Everyone at Taylor Dodge was professional and helpful. They actually drove a truck up from Champaigne Illinois because it fit my budget, they did this without any commitment from me to purchase it. That is going above and beyond, Go buy a truck from Joe Clark at Taylor Dodge, then go home and crack open a cold one, life is good!

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Eric

Mar 19, 2016

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My wife and I entered the dealership unsure of what Jeep if any we were interested in purchasing. We met with John Crawford who was more than willing to help us find the Jeep that fit our needs. John explained the options available to us and was able to help us get an amazing value on our trade in and new Jeep. Jim the GM and Dave Taylor (owner) also ensured that we walked away very satisfied. Everyone was incredibly friendly and earned a 10 out of 10 in our book. I highly recommend John and this dealership for your next Jeep product.

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mrchevy54

Mar 19, 2016

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Noah and Randy did their best too get me my 4-wd vehicle i wanted i appreciate all the help to get me the best deal without the hassles

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Aschroer

Mar 19, 2016

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Everyone at the dealership was so friendly from the moment I walked in. Joe Clark my salesman, did not try to "sell" me on anything other than what I asked for, he also was very realistic with me on what I could afford with my budget. Best experience ever!

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tara

Mar 19, 2016

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Randy was so helpful for me and the whole staff is amazing and really works for you. They really care about your needs and make sure they ate met, no matter what. Amazing experience

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wollnzn

Mar 18, 2016

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great person to deal with.would recommend him.If he worked somwhere else i would follow to buy another truck from him.But the service department is horrible not organized at all.if joe is not there i will prob not return.

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taralee12

Mar 18, 2016

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Randy was so helpful for me and the whole staff is amazing and really works for you. They really care about your needs and make sure they ate met, no matter what. Amazing experience

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jr

Mar 18, 2016

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Ecellant t service. Really committed to getting us a car we could afford.

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Thompsonm2189

Mar 17, 2016

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Recently my wife and I had the BEST car buying experience from Taylor Chrysler Dodge in Bradley, IL, all thanks to our salesman Noah Posthumus and the supporting staff. This is our second purchase from Taylor with Noah's help and expertise. They were very friendly and nonintimadating in their sales approach, unlike car buying ventures I've had in the past. Very impressive overall service. We will be back in the future!

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jrodriguez

Mar 17, 2016

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Very helpful getting us a car we could afford. No pressure sales and made sure we were happy with our car. Very knowledgable and friendly.

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Aljones1

Mar 16, 2016

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My experience at Taylor was like no other I have ever encountered. This dealerships attitude is down to earth and top notch my sales Representative Joe Clark was more of a understanding friend rather then a dealer or salesman overall great A+++ to Taylor Dodge in Bradley thank you

DB

Dave Berg

Mar 16, 2016

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I had an exceptionally good expierence at Taylor when I purchased my new Jeep! The salesman was very knowledgable and polite as everyone I've dealt with over the last 6 years there! I purchased a 2010 Jeep there and the service department is the best! I was also very impressed with my trade-in value of my 2010 vehicle!

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TMSochocki30715

Mar 16, 2016

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I purchased a 1997 Ford Mustang Convertible on Jan 4th 2016. I didn't pay a lot of money but I paid good money. The vehicle had some problems as you would expect with a car almost 20 years old. But nothing that I couldn't live with and eventually correct. The car was reliable and had less than 100K on it. I mean I drove it from Illinois to Florida. But then when I decided it was time to upgrade because I was finally in a position to do so I took it to 3 different dealerships to trade in. That's when I found out it had a salvage title out of Michigan and had been title scrubbed in Indiana. I was very upset and felt extreme deceived. However as soon as I brought it to their attention they immediately called me to try and make it right. I spoke with the general manager and his first statement was I'm so sorry this happened what can I do to make it right and earn your trust. To me trust is a big thing and admitting when you are wrong is a quality that's hard to find and he did both!! They are straight shooters who made a honest mistake. I will definitely be back to purchase another vehicle from them! Brian is an amazing salesman so if you are looking for a fair deal with honest people go see my Brian at Taylor and believe me you will be glad you did. You won't find a more honest dealership willing to take care of you anywhere else in Kankakee County or all of Illinois for that matter!!!

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ColeBewsey

Mar 16, 2016

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Go see the guys at Taylor, they'll work with what you have and you'll always leave a happy customer! No matter what the circumstances are!

JT

Jordan Tiffany and Atticus

Mar 15, 2016

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Phenomenal visit. The whole place took such good care of my wife and I. They even gave us a great deal on our trade in. Couldn't have asked for a better experience. Ray Marko is the man, and he had some weird vibe thing going, he was guessING our years of employment and freaking us out! Sharp as a needle that guy!

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Zombien8ion

Mar 14, 2016

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Phenomenal visit. The whole place took such good care of my wife and I. They even gave us a great deal on our trade in. Couldn't have asked for a better experience.

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Presleywhite1018

Mar 14, 2016

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I had a great experience at Taylor dodge. They made buying my first car easy and headache free. Everyone's friendly, including the customers, and they provided a excellent environment. Ray Marko provided me with "pick up service" and attentive care from the beginning until I pulled off the lot!

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Moudyl

Mar 14, 2016

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I came to this dealership to start looking at vehicles to prepare for buying in the near future. At that time I met my sales person. Who would keep me informed of any specials going on. In March it was time. Because she kept contact with me I was able to get the best deal. Everyone here was excellent to deal with. They were never pushy. They wanted to make sure I was happy and got what I wanted. I'm extremely satisfied with my purchase and the service I received here. Everyone was friendly and helpful it was a very pleasant experience.

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BobbyC

Mar 14, 2016

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I would like to thank Ray and Luke and also everyone at Taylor who assisted and helped me during my recent purchase of my new 2016 Jeep Grand Cherokee. Ray and Luke did everything possible to get me my deal to put me in my new Jeep and I appreciate all of their efforts and expertise. I love my new Jeep!

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mark0662

Mar 9, 2016

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This was the 2nd car we bought from here. Excellent service and very nice people to deal with! Will definitely go back again and will refer them to anyone I know looking.

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DustinsDart

Mar 7, 2016

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My son Dustin, bought his first new car at the Taylor Dodge dealership in Bourbonnais IL. His salesman was Ray Marko. Ray treated Dustin with respect and patients. Ray gave Dustin options to consider and explained the good and bad of each option. His honesty was greatly appreciated.

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kirk23

Mar 7, 2016

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Joe clark was very helpful in helping me feel comfortable in my truck buying experience. The Taylor team was very nice and respectable and I will definitely be back to deal with Mr. Joe Clark. Thank you again!

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Spoonfam

Mar 6, 2016

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Ray, Bryan, and Jamie are the best guys we've ever dealt with for years and have purchased multiple cars through them. Thanks again guys!

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Spoon family

Mar 6, 2016

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Ray, Bryan, and Jamie are the best. We've purchased many cars over the years exclusively through these guys and never had a complaint. You won't regret buying from them. Thanks again guys!

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DonnieMissy

Mar 3, 2016

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We dealt with Scott, Ray, Luke, and Ed and they all couldn't have been nicer or have made the process any easier for us. I wouldn't hesitate to recommend Taylor to anyone. The amount of time it took for the entire process was much less than we imagined and the price was even lower than we expected. I don't know what more could you ask for.

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DENTKATHY46

Mar 2, 2016

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Our salesperson was Polite and very Knowledgeble about the car we were interested in. Kevin made our experience a very good one and made sure he got it right.

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peaches824

Mar 2, 2016

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It was very nice working with this dealership. Especially "Big John" Crawford. Made it very easy to purchase my new vehicle. Highly recommend him to anyone. Great experience!!

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kltokarz

Mar 2, 2016

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John Yiakos was very nice and helpful. However the financial part was not too together. We had to make many phone calls and then a trip back to your location to get the title. We signed all our paperwork however the financial part left several unsigned papers. Had to make 2 trip to license branch because we didn't have the proper paperwork. After 2 hours at the license branch the second time going back and forth with faxes to your location we were able to get the plates. I was ready to return the Jeep. Never had so much hassle. Right now I don't think I would recommend your location.

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TripleE13

Mar 2, 2016

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All I can say is WOW. I worked with Chad and he was absolutely incredible. He was the Saint of the dealerships which no person EVER says about a sales person at a car dealership. When he spoke with me originally he had everything answered that I would even ask. If I asked him to check on anything he would and call me back instantly. Chad worked on his day off just to keep me satisfied and happy. When I showed up at the location he was pleasant and the customer he was helping just gushed at how it was their 4th car bought from him and they are an hour away and would only go to him ever again and I was lucky to have him. They couldn't be more right! He was patient, all smiles, dedicated to his job and did absolutely everything quickly and efficiently. He is incredible he literally worked miracles to help me out in one of the most stressful moments. There aren't even words to justify how perfect he was. I won't go anywhere ever again for my car needs. I will drive the hour and a half to get there bc that is how beyond happy I was with him.

AJ

A Jeep lover

Mar 1, 2016

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Ray Marko at Taylor's in Bourbonnais is one of the best! He makes buying a car a very personal experience by listening to our our wishes and going above and beyond to make sure the buying process is smooth all the way through.

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ONUcc

Feb 29, 2016

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By far the easiest and most pleasurable car buying experience. All the individuals I worked with understood what my needs were and made sure to meet them.

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Eliza1987

Feb 29, 2016

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My father had got his car from here and told me about and told me I should get my car from here because they would take care of me. That's exactly what he did my salesperson Sergio he definitely looked out for me and got me in a car that I wanted.

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Marylu

Feb 28, 2016

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We spent all day at Taylor test driving vans, trying to find the right one for our family. The salesman were patient with us, and didn't push us to spend any more money than what we told them we would spend. They kept searching, trying to get us the best deal, and we found the perfect Dodge Grand Caravan for our family. The whole experience was easy and pretty painless ;) we DEFINITELY recommend Taylor Chrysler Dodge Jeep Ram!

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Bryan

Feb 28, 2016

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I felt no pressure to buy on the spot. I was given opportunity to look at as many vehicles as I needed in order to make my decision.

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paul6844

Feb 27, 2016

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My wife and I had a very good experience purchasing a Jeep from Brian Burghorn.....a very accommodating person to deal with.....we felt more like we were dealing with a friend than from a sales person. A very good staff of people....very helpful and answered any questions we had.......the owner should be quite proud to have a staff such as this.

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Pogs66

Feb 27, 2016

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Taylor dodge isn't like most dealerships they strive for excellence! They aren't there just to sell you a car. They are there to build a friendship! Awesome and friendly staff and Ray Marko is the best salesman I have ever meant! Deff. Recommend this place!!!

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Dustin1

Feb 27, 2016

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My experience with Taylor Chrysler Dodge was great. Ray Marco was very helpful with getting payments to fit me. I purchased a 2016 Dodge Dart and could not be happier.

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Paul

Feb 27, 2016

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I found out i had an oil leak in my challenger i got from them back in 2013. I bought it new back then and when i brought it in i explained to them what was wrong and they told me to bring it around back so i did so. They found out it was an oil cooling temp sensor. They tore my intake manifold off and put it all back together in less than 2 hours. Yes it was done on a saterday, one of the more busy days of the week there. I was really happy and as i am always pleased with their service dept. I'm always in and out fast. All the parts they use are genuine oem mopar parts. The techs there know whats going on too, better than takeing your vehicle to a shotty oil lube place and have them service your car and then something messes up and they blame you for it or the typical "it was like that when you brought it to us". Overall great sales and great service.

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challenger14

Feb 26, 2016

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I found out i had an oil leak in my challenger i got from them back in 2013. I bought it new back then and when i brought it in i explained to them what was wrong and they told me to bring it around back so i did so. They found out it was an oil cooling temp sensor. They tore my intake manifold off and put it all back together in less than 2 hours. Yes it was done on a saterday, one of the more busy days of the week there. I was really happy and as i am always pleased with their service dept. I'm always in and out fast. All the parts they use are genuine oem mopar parts. The techs there know whats going on too, better than takeing your vehicle to a shotty oil lube place and have them service your car and then something messes up and they blame you for it or the typical "it was like that when you brought it to us". Overall great sales and great service.

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Leigh 5

Feb 26, 2016

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After having issues at a local Dodge Dealership, we decided to take a trip to Taylor Chrysler Dodge and just happened upon Noah Posthumus! All I can say is we were treated like family from the minute we walked in the door. Noah and the whole team took away our frustrations and put us in a Brand New 2016 Dodge Journey Crossroad Plus! Well worth the trip and the time we spent! Thank you Noah(sales person), Scott (sales manager), and Jamie (finance manager) for putting a smile back on our face!

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reed_custer12

Feb 23, 2016

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So, all of you should know one thing before I write this review. My girlfriend and i, just got a 2013 Dodge dart 4 months ago. We came back in yesterday on 2/22/2016 and I was looking for a cheap car. Like most of you, (who wants to spend a fortune, right?) However, I was wanting something with less than 188,000 miles on it (that's what my current vehicle had) and was looking at an impala with 107,000. I, however, was not satisfied with it because of the amount of miles it had. Sergio Garcia was able to get my numbers where I needed them in order to get ANOTHER 2013 DODGE DART!!! This thing is awesome and that was a job well done! Definitely satisfied. I walked away with something better than I expected, while still saving my wallet!! Head over and go see him if you are thinking about getting another vehicle, right now! Definitely worth the time! Also, great customer service over there as well! So, stop reading the review already, and go get yourself a new car!

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enosc1234

Feb 22, 2016

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I went to the dealership real nervous but John made me feel at ease from the start to the end I would highly advice anyone interested in buying a car see John no pressure and a great deal!!!

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Kleinert09

Feb 22, 2016

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I went to Taylor in hopes of finding a reasonable used vehicle for my family. I had a specific price range I was looking in. Sergio was excellent at answering all my questions and helping me get the right vehicle for my family. Sergio went over options wit me and it was more realistic to purchase a new vehicle. I wasn't sure where to start but Sergio provided me guidance and options. I have 2 small children and it wasn't realistic for us to bring them or for my wife to come along, I was able to bring the desired vehicle home and have my wife try it foe a day/night. I am very pleased with our purchase. Never did I think I would own a new car and Taylor helped me with that. I look forward to purchasing our cars in the future with Taylor.

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cazman1969

Feb 22, 2016

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I have worked with Brian for over 3 years and just purchased my 4th vehicle from him. He does a terrific job in all aspects of his profession. He is a true professional and I appreciate all that he does for us.

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StarzykFam

Feb 22, 2016

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Been looking for a new car for weeks. On Feb. 9th, referred by a friend, we went to Taylor Chrysler Dodge in Bourbonnais. From the moment we walked in the door we were greeted with smiles & shown we were important. Trust me, after getting the run around from other dealers, THIS was important. Chad took care of us period. Chad made sure we were comfy, warm, had endless patience with our young children, answered all & I mean ALL of our questions, not once tried to hurry us up, and made sure we got the BEST deal possible. Chad called to follow up, to see if we had any more quedtions, and if we are still satisfied. Are we happy? YOU BET WE ARE! We can finally fit our whole family of 5 in our Brand New 2016 Dodge Caravan & no one has to carry their suitcase on their lap. THANK YOU!!!

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brat982000

Feb 21, 2016

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Our son wrecked my husbands 05 ram, and We needed to look to replace her, Searched dealers and spoke to Ray he was helping our search too, After taking many trips, told my husband lets go see Ray, Now Ray and my husband spoke every week, came in greeted us with his smile and I am gonna help you in any way I can attitude, and found exactly what we wanted that night, Taylor proves again what they will do for their customers, may be why we always come back!!!Thanks Again for Ray to Jimmy, and Ed..You made a wife very happy no more road trips...And Alan is thrilled to be back in his Ram Truck..Awesome Job

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Allie

Feb 19, 2016

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I love the people at Taylor. I bought my new vehicle last May and at the beginning of this year I brought my father in to get his new ride. The people at Taylor were just so accommodating and especially " Big John" and Jamie Skyes were just awesome in making the process easy and very helpful toward our wants and needs. I would recommend Taylor in a heartbeat!!!!!

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rayj95

Feb 18, 2016

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Was referred here by my folks and am I glad I came to Taylor Dodge! Was greeted with awesome and friendly associates, which made me feel right at home! Joe Clark was an outstanding Sales Associate. He had found me a car that was in my budge but even better, it was a car that I could enjoy! Thank you for all your great work and time Taylor!

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Chrissy10

Feb 17, 2016

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We once again had a great experience. Our family has bought 6 vehicles with Ray, and as long as we live here we will continue to do so. He has become a great friend to our family. He is always buzzing around and gets the job done. We always feel welcome and cared for when we are there. It may take time but we always leave happy.

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Twileyp

Feb 17, 2016

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We have bought multiple cars from Taylor Chrysler. Ray Marko has gone above and beyond expectations every time we purchased a car from Taylor Chrysler.

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Chuck B.

Feb 14, 2016

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Chad Milliron has always provided me with excellent service and I will recommend him to anyone I know looking for a car. Thanks for all of you help Chad!!!

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erk108

Feb 13, 2016

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I went in to Taylor Chrysler Dodge yesterday to buy my first car. I was pretty nervous, as this was a new experience for me. I was greeted at the door by Joe, who helped me find the perfect car. My whole experience at Taylor Chrysler Dodge was excellent! Joe was very friendly and I felt like I could trust him with helping me buy my first car. The financing process with Jamie went smoothly too. He was very nice and explained things well, so I felt confident with my decision. I will definitely recommend Taylor Chrysler Doge and Joe Clark.

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Tmiles

Feb 13, 2016

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I had the best car purchase at Taylor Dodge. Working with Tony H. was amazing, he worked with me to get the best deal on my new car and the service was quick. I would recommend Taylor Dodge to everyone thats looking for an new car.

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ALBERT

Feb 11, 2016

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this the 4th vehicle I have purchased from taylor. they are very friendly and answer any questions you have they know their products very well.

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Bariross2015

Feb 11, 2016

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The people at Taylor Dodge we're truly outstanding they help me find my vehicle very quickly with no hassle and the price was very reasonable.

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Jim C.

Feb 10, 2016

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I just went through the best car purchase experience ever and I am 67 years old. Randy Ayers was my sales contact and went out of his way to get me into the right car for me. We then went to the Finance Guru, Jamie Sykes, and he found a source with 5% less interest rate and 2 years less duration. To say the least, I am happy as can be.

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pkwrangler

Feb 9, 2016

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Everything about my experience at Taylor Chrysler Dodge Jeep Ram was excellent. Aaron Hendershot was my sales person and he was knowledgeable and friendly. Aaron and the rest of the staff listened to my needs and did everything they could to match me to the right car and help me to figure out the best way for me to complete my purchase. It wasn't high pressure sales, but high quality customer service. I didn't just purchase a car, I had an excellent experience. I walked out with a 2001 Jeep Wrangler that was perfect for me and exactly what I was looking for. Aaron and the staff gave me an offer I couldn't refuse. I live two hours away from Bourbonnais and would drive out there again if I'm ever in the market for a new car.

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pkwrangler

Feb 9, 2016

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Everything about my experience at Taylor Chrysler Dodge Jeep Ram was excellent. Aaron Hendershot was my sales person and he was knowledgeable and friendly. Aaron and the rest of the staff listened to my needs and did everything they could to match me to the right car and help me to figure out the best way for me to complete my purchase. It wasn't high pressure sales, but high quality customer service. I didn't just purchase a car, I had an excellent experience. I walked out with a 2001 Jeep Wrangler that was perfect for me and exactly what I was looking for. Aaron and the staff gave me an offer I couldn't refuse. I live two hours away from Bourbonnais and would drive out there again if I'm ever in the market for a new car.

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truck

Feb 7, 2016

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Just bought my third new vehicle in 6 years all from Taylor. No other dealership can come close to the overall service provided by Taylor Dodge. Everyone is professional ,friendly, and treat you like family. Joe and Jimmy went out of their way to find me the truck I wanted and have it accessorized. Anyone looking for a new dodge vehicle or any vehicle you only need to know of one dealership Taylor Dodge. Go see Joe between Joe and Jimmy you will get the vehicle you want at the best price, leave happy, and would have made friends for life!

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Beyblade43

Feb 7, 2016

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Honestly did not think I could get a car but he pulled it off. Amazing , came with mom and dad for them to buy car and they got a car too. It was awesome job and the financing people were great also. I'm

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TracyM

Feb 3, 2016

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Randy has sold us our last 5 or 6 vehicles (all minivans). When it was time to upgrade to a non-kid mobile, I went to see him again. He is always fair and works with me on whatever I'm looking for. Really appreciate all the friendly service I get here, from sales to service.

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Bishops4

Feb 2, 2016

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We have brought cars from Taylor for 7 years and have always had a friendly and professional experience. Ray is friendly and always makes our experience wonderful. We will are always happy when we leave taylor.

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Peanut1

Feb 1, 2016

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I have never been treated with such respect as what Ray and Jamie showed me. They had to walk over coals to get me the car I had my heart on. Thank you both. I already got a dent !!!!! Now I believe it's mine for real. Ray I like your tie in the picture.

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big danny

Feb 1, 2016

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This is a great place for a great deal the employees are great. Ray Marko got us a great deal. Jamie made the deal painless it's theonly place we will buy a car!!

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Kris619152

Jan 30, 2016

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Taylor keeps me coming back. I am sure all the sales team are great however I keep coming back because of Kevin Emling . I always feel comfortable dealing with Kevin

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aunt turtle

Jan 29, 2016

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Me and my husband went to Taylor Chrysler Dodge Jeep Ram to look and see what we could afford since we haven't bought a car since 2001. We had Sergio as our sales associate. My husband told him roughly what we were looking for and he showed us a vehicle on his iPad. When we requested to see it he pulled it into the service department seeing as it was so cold. When Sergio gave us the best price he could yet it was to expensive he called over his sales manager Scott. Scott asked us what we could afford to pay and he was able to give us a great deal on an excellent car! They bought a customer for life!

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Cruising

Jan 28, 2016

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Mr. Hendershot answered my concerns in a most pleasant and professional manner. He showed me comparisons to narrow down my choices. I couldn't be happier, my Chrysler is adorable and within my budget. I'll recommend Mr. Hendershot and the whole Team at Taylor to anyone shopping for a vehicle. Thank You very much, I am pleased to make Your acquaintance. Val Hoffman

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Daybreak14

Jan 28, 2016

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Beyond thankful for the help of Ben Seyden and his Internet staff putting me in the very good hands of Joe Clark. Joe was awesome through the whole process. Easiest car buying experience of my life!! Joe was kind hearted even when I cried. Just overwhelmed with the graciousness of the entire staff. I would eagerly recommend anyone to shop at Taylor!

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Aprilw23

Jan 28, 2016

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My wife and I went to Taylor to purchase a van. It was very quick and easy. No hassle or haggling! I would highly recommend this dealership.

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Daybreak

Jan 28, 2016

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Beyond thankful for the help of Ben Seyden and his Internet staff putting me in the very good hands of Joe Clark. Joe was awesome through the whole process. Easiest car buying experience of my life!! Joe was kind hearted even when I cried. Just overwhelmed with the graciousness of the entire staff. I would eagerly recommend anyone to shop at Taylor!

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MSTEE1

Jan 27, 2016

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I,ve been looking for a car for about a year now,because my Mitsubishi Eclipsed was sitting to low for me,and it had stared hurting my back I really didn't want to get rid of it but the older you get thing start going wrong so I make up my mine it was time,we went to four different dealer ship I wanted a Camaro but they sit low too.I told my husband ,lets go to Taylor that's where he bought his truck.We came down there I ask for Amanda but she had left,I had spoke with her told I was looking for a use car she send me the picture of the Charger,anyway here come Sergio the sales men he was very helpful,He took us for a test drive so i told him I like speed in a car he told me that car had speed,but I didn't believe him so I hit the gas I think I scared him,because he did't think I could handle it,but I use to race cars, also I ride Motor Cycles After the test I told him he had a deal I also told him my last name was the same as the owner I should get some kind of gift.Sergio should get a raise.Now if he can get that Harley Davidson for me I would be grateful .Thank you. Marlene Taylor

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Tiffanie1919

Jan 26, 2016

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Joe Clark helped us out, he did a great job at getting us in our new car. We would recommend Taylor to anyone looking to buy new or used vehicles.

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firstskytrooper

Jan 26, 2016

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Sean (my son) had an appointment at Taylor Dodge to look at a 2010 Malibu when we got there Ray Marko greeted us. We looked at many cars Ray found us a 2010 Dodge avenger we took it for a test drive not a 2 minute drive I mean a test drive we came back about 15 min later and bought it. Sean and I (Art Serena) want to thank Ray Marko , Jamie Sykes, and Scott Clausing for their great customer servic and help.

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bkoskinas

Jan 26, 2016

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I went to Taylor looking to buy a brand new car. Kevin, Bryan, and Ed all stayed more than 2 hours past closing to help me find the car that I would love to take home! Not once did any of these men complain about how late they had to stay or how long it was taking me to find the car for me. I find that to be some excellent service! I would recommend anyone going to Taylor Dodge. The employees will definitely work with you to find a car that you would like in your price range.

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Kaylee

Jan 26, 2016

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I purchased a 2013 Jeep Wrangler from Taylor dodge. Ray Marko was my salesmen. He was wonderful, incredibly helpful, had a great attitude and overall a great guy! I would recommend anyone to check out Taylor dodge and to ask for Ray!!

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Big Rube

Jan 25, 2016

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My visit at Taylor went very well for to say it was saturday. My salesman Ray Marco know how to handle multiple customer at time, and knows how to satisfy them as well. It was my second satisfied buying experience with Ray and the Taylor Dodge sales team. I wouldn't think of purchasing a vehicle from any where else.

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kayster706

Jan 25, 2016

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I had a great experience at Taylor Dodge. Ray Marko was the sales man that assisted me and he was wonderful. A very helpful great attitude guy and made the experience very easy and I couldn't be more happy. I would recommend anyone to go to Taylor Dodge and to see Ray!

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Lochned

Jan 25, 2016

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Ray Marko worked hard to make sure everything was great. He works hard for all of his customers. I would send my friends to him

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kelyan_2

Jan 25, 2016

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Randy was very patient in getting the exact vehicle I wanted. He was very patient and kind when I had a million and one questions answering each one and offering further assistance if I ever need it.. It was a much better experience than I expected-I hate car buying.

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CHRY200

Jan 23, 2016

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The Taylor Chrysler Dodge Dealership is outstanding and this means the entire Staff, from Sales to the Service Department know their product - know how to treat customers, etc. The longevity of the staff with this dealership is proof that the ownership has put in place individuals who share their business plan and, in my opinion, it works.

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Skroko5

Jan 22, 2016

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Wanted to sell me a van I didn't want and said that's it then they wanted me to resign the loan. At the end of handing in the van and trying to get my money back not worth going there.

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Tino106

Jan 22, 2016

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Kevin Emling went out of his way to make my car buying experience painless. He helped my husband and step son with their care purchases and they had nothing but great things to say about him. It was just natural to look him up when I wanted to buy a sporty Dodge Charger. I went to grade school with him and it was like time stood still. You will not regret stopping by to see him for your car purchase!

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MeSaffer

Jan 21, 2016

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Such a down to earth great guy. Answered all my questions, knew so much about the car I bought. Didn't feel pressured. The best car salesman I ever had. Was very happy and would buy another car from him.

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justin1747

Jan 20, 2016

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Ray is amazing. He's a great guy. Always willing to listen and work with you. I will be going back to him again for all my future cars.

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TUpton

Jan 20, 2016

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I bought a 2015 Jeep Grand Cherokee tonight. I received excellent service and each person I dealt with took their time and and was very patient with me and my husband. I would recommend this dealership to anyone and would refer them to John - he took good care of me.

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tupton71

Jan 19, 2016

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I bought a 2015 Jeep Grand Cherokee tonight. I received excellent service and each person I dealt with took their time and and was very patient with me and my husband. I would recommend this dealership to anyone and would refer them to John - he took good care of me.

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JeepGirl22

Jan 16, 2016

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This was my first time buying a car so I was extremely nervous to say the least. As soon as I walked into the building I was greeted and helped out immediately. The sales consultant, Kevin was extremely helpful and knowledgeable. He helped me find the perfect car that best suits my needs and I am very grateful. I am in love with my new car and I am recommending this dealership to all my friends and family.

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JeepGirl22

Jan 16, 2016

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This was my first time buying a car so I was extremely nervous to say the least. As soon as I walked into the building I was greeted and helped out immediately. The sales consultant, Kevin was extremely helpful and knowledgeable. He helped me find the perfect car that best suits my needs and I am very grateful. I am in love with my new car and I am recommending this dealership to all my friends and family.

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caravan15

Jan 14, 2016

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Salesman Mr. Aaron Hendershot, Made my purchase of a new vehicle an experience of the highest quality.Also, I received a good deal on my trade in. Sincerely;Carl Davis Sr..

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tbolt415

Jan 13, 2016

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good people treated good every way questions answered and help in any way they could good friendly people to deal with would buy from them again

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AndJenGad2012

Jan 12, 2016

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I did not go in to the dealership with the intention of purchasing a vehicle as I already had pre-approved financing and a vehicle picked out at another dealership. I went in with my grandmother to get her vehicle serviced. While we waited I looked around at what they had. I found another vehicle that I became interested in. I met with Joe Clark and he made me a deal I could not refuse! He was able to get me a newer vehicle with a better warranty and stayed within my budget. Any question I had was answered, no matter how silly or obvious, with professionalism. I never felt like I was being talked down to, or that I had asked a stupid question. The vehicle I purchased was at the Champaign location, we had the vehicle the next business day. Joe even came in on his day off to make sure everything was ready and completed for us the way it should be. Joe and the rest of the Taylor Dodge team are friendly and welcoming without making you feel pressured. I will go back for my next vehicle purchase!

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CARL DAVIS SR.

Jan 11, 2016

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Salesman Mr. Aaron Hendershot, Made my purchase of a new vehicle an experience of the highest quality. Also, I received a good deal on my trade in. Sincerely; Carl Davis Sr.

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acdc

Jan 10, 2016

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Joe Clark is wonderful working with, he is a peoples person very satisfying, he satisfied our every need in buying our 2016 dodge ram. We would recommend him and his dealership anytime.

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Melissa Hart

Jan 10, 2016

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Big John and the Taylor team did a great job helping us find a car that fit our budget and our families needs. It was a comfortable day of car shopping even though we had to bring our 2 young boys with us. We never felt like we were being hassled or finagled. All around good experience!

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f150driver

Jan 9, 2016

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everyone was very helpful.I did not feel pressured into paying more than i wanted.The salesman Brain Burghorn was patient while my sons and I checked out the truck.

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kay44

Jan 8, 2016

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I felt I got a good deal and did not have to hassle around getting it. The sales personnel was very good at the jobs they performed

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Maria 123

Jan 6, 2016

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Thanks you for all the time you took to show us a number of different cars. Also for being very informative. Thanks again for all you did.

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Bafricano1

Jan 6, 2016

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It was an absolute pleasure purchasing my vehicle from Taylor Chrysler Dodge Jeep Ram. As a first time car buyer I was blown away by the level of service and professionalism given to me. The process was quick, easy, and smooth not to mention the entire staff was friendly! I recommend anyone looking to purchase a vehicle to go to Taylor Chrysler Dodge Jeep Ram.

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fireaters

Jan 5, 2016

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another great experience at Taylor Dodge thanks to Ray Marko. Always a pleasure to do business with and he met my needs as he always has in the past!

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shabba2008

Jan 5, 2016

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Overall good experience. Happy with vehicle and got a great interest rate. Was not planning to buy but ended up buying and happy with purchase. Sales department was knowledgable and helpful.

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Beth VAn

Jan 4, 2016

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Joe Clark spent so much time finding me just the right car and then Scott helped me make it work with my budget. Having Joe give me an overview of all the features before I left was a great bonus, too! I would highly recommend the customer-focused staff at Taylor for your next car purchase!

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Abby1987

Jan 3, 2016

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John was awesome and I love my new car!!! I would recommend him to anyone as he took the time with me and there was no pressure to buy, as some pushy sales people can be. This car is great for the winter and my family. Very satisfied with my new purchase!

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Terry

Dec 31, 2015

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I drove from Peoria to look at a vehicle at Taylor.They had a car that interested me after viewing a short but descriptive video of it on their fine website. After one visit, the Taylor team and I worked out the deal over the phone in less than two days. Noah was very helpful;aware that I was considering vehicles elsewhere, he worked to bring Taylor,s to the top of the list. I will begin at Taylor,s website the next time I begin a search for a car.

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Terry

Dec 30, 2015

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I drove from Peoria to look at a vehicle at Taylor.They had a car that interested me after viewing a short but descriptive video of it on their fine website. After one visit, the Taylor team and I worked out the deal over the phone in less than two days. Noah was very helpful;aware that I was considering vehicles elsewhere, he worked to bring Taylor,s to the top of the list. I will begin at Taylor,s website the next time I begin a search for a car.

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cathy

Dec 28, 2015

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every thing went smooth as always the gentlemen make you feel like they have known you their whole life. they did everything they said they would. my car runs like new. everything i wanted.

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boonia10

Dec 27, 2015

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Me and my husband purchased a van from them a few months ago, and needless to say how much we regret it. As a middle-class family of five, we work hard and struggle to make ends meet, so we need a reliable vehicle to do so. The day AFTER we drove off the lot with it, the whole inside smelt of gas, so we took it back, and sure enough it needed repair in which they tried to charge us for. Luckily they ended up paying which we were grateful for, but they warned us that it would be the only time. Now a few months later, we already had to put $300 more worth of repairs into it, and pretty sure we have to do more very soon because now more issues are popping up. Also the check engine light is out, and when we test drove it and heard the ding, the salesman assured us it was fine. What a nightmare this has been. We will NEVER go there again.

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MyJeep

Dec 23, 2015

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This dealership has a lot going for it. We keep coming back because they try their best to meet and exceed expectations. Three new vehicles purchased here from three different friendly, knowledgeable and professional sales associates. The finance dept has always got us the best rates. We have used their service dept for 11 years and never had a complaint. I recently researched their facility and found out they have been ranked #1 in Illinois Chrysler Dealerships for many years. You don't get that type of recognition without a lot of hard work!

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jk

Dec 22, 2015

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The whole team at Taylor offers excellent customer based service in a clean and comfortable setting. This is the third vehicle we have purchased from them. We have worked with three separate sales associates and each one has done an excellent job. Ray Marko sold us our new Jeep Cherokee. It was perfectly clean at time of delivery and he and Luke spent time with us to help set up phones, Uconnect, and go over the Jeep's many amenities. The service dept is friendly and always takes good care of our vehicles. The finance team has always worked to get us the best rate. They work hard to make sure your satisfied. That's why we keep coming back and that's why Taylor is rated #1 in Chrysler Dealerships in Illinois.

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brza97

Dec 22, 2015

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I can't even begin to explain the excellent service we have always gotten from Ray and the entire team at Taylor Chrysler Jeep Dodge! If you are in the market for a new car or new to you car...Stop in and give them a chance to help you find something in your price range, your needs! They listen, they care!!Merry Christmas Everyone at Taylor Chrysler Jeep Dodge!

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jworkman

Dec 22, 2015

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I was super thankful for Ben Seyden in the internet department. He did a great job of connecting with the right vehicle and right sales person. Great experience over all.

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reed_custer12

Dec 22, 2015

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The customer service was excellent! sherry even open the door for you upon arrival! I was told no by so many dealers being so young with no credit but these guys bent over backwards to make out work. Gave me an excellent deal too! They truly want a long term relationship with the customer not just the sale the same night.

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Thomas

Dec 22, 2015

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Buying a car at Taylor Dodge has been a perfect and pleasant experience. Searching for our dream car online all over the US and Canada for months no other dealer even remotely came close to this attitude of service and great customer care we found there. We bought the car and we would buy another one without hesitation!

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ProMaster2014

Dec 21, 2015

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If you are looking to buy a car from a company that truly understands customer service this is the place to go! I can tell you that from the first inquire to handing over a check for the vehicle it was low pressure and only our best interest was in mind. They wanted to make sure they were putting us in the right vehicle for us and made every effort to take care of us...which they did! Will definitely recommend this dealership to anyone and it was well worth the drive from Chicago to work with Kevin and the team at Taylor, A+!

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John & Cherie

Dec 20, 2015

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knowledgeable and friendly.. Took the time to be complete and make sure I was fully satisfied with the entire process of shopping and buying...

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godslove1

Dec 19, 2015

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My experince was efficent and on time, i was able to negotiate to my best way of getting the vehicle of my hoice with a price plan that fits my budget i will return for my upgrade with them

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Did floors

Dec 18, 2015

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Ask for Ray he gave me the best advice for the right truck that business's neess and haven me a great deal

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Ddfloors

Dec 17, 2015

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Ask for Ray. He gave me the best guidance and helped me find the best truck for my business needs. He even got me a deal that I couldn't resist .

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TobyMichael595

Dec 16, 2015

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Sergio is a great sales man he got me an awsome deal on my 99 ford ranger xlt and he got my dad a great deal on his ford ranger edge

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gmorales4288

Dec 16, 2015

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Needed to get work vehicle and decided to give our friend Sergio a call. He worked quickly to find a vehicle that was within our price range and to our liking. Everyone was very friendly throughout the dealership and even made our three kids feel welcome. We were in and out within a couple of hours.

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Denise

Dec 15, 2015

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I have bought previous vehicles from Chad Milliron. He has been very helpful. I like dealing with Chad, he is very personable..Chad engages with you to understand your needs.

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JRedmond 15

Dec 14, 2015

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My overall experience at Taylor Chrysler Dodge jeep was EXCELLENT! They were quick to greet us at the door with a warming smile and hospitality, our salesman Chad Milliron was fantastic! Chad was very knowledgeable, had the answers to all our questions! He's a Great salesman

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llhoehn

Dec 14, 2015

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This is the second time we have worked with Brian Burghorn to assist us in ordering our Jeep Wranglers. He is very knowledgeable, friendly and willingly goes above and beyond in answering questions and making sure we're happy with our Jeeps. We never hesitate to tell family and friends about Taylor Chrysler Dodge Jeep Ram and Brian!

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Fender18

Dec 14, 2015

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I knew exactly what car I wanted and what I wanted in my car and they delivered with the perfect car, with everything that I wanted!!

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Kyli M.

Dec 13, 2015

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I went in there not knowing what I wanted, but knowing what I didn't want. He was personable, fun, down to earth and very genuine. I spent most the afternoon there and enjoyed the entire staff while I was there. Joe was helpful for the short time my kids were there, keeping an eye on them while I signed my paperwork. I left loving my vehicle, happy with price, and trusting if I have any problems with my vehicle they will gladly help fix it. Thanks Joe! I will be back when it's that time again!

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MarySteve

Dec 12, 2015

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We have given this rating because, the friendliness of the staff. The overall honesties of the Sales Consultant (John Crawford) his knowingness of the truck.

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alibs

Dec 11, 2015

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My experience at Taylor Chrysler Jeep Dodge was the car-buying experience that everyone dreams of! I stopped by the dealership on a whim with the intentions of just test driving a few Jeeps on the lot, but John Yiakos was so attentive, honest and truly dedicated to getting me the very best deal, that I ended up buying a Jeep Cherokee from him that day. Along with John, everybody else that worked with me that day set an example of what perfect customer service is (or should be) when buying a car. The horror stories and stereotypes of pushy cars salesmen are the exact opposite of what you will experience at Taylor. This was my very first time buying a car all on my own, and what I expected to be intimidating and stressful, turned out to be the most simple big purchase I've ever made.

BR

Babs Ram

Dec 11, 2015

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We have been buying and servicing our vehicles with Taylor for the past 12 years. The salesmen and service department employees are always friendly and courteous. This experience with Sergio Garcia II buying a used Ram 2500 was no different. It's a pleasure knowing we will be treated with respect when we return for service.

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jeepers

Dec 11, 2015

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Our experience at Taylor Chrysler Jeep Dodge was actually enjoyable. I hate buying cars, but "Big John" Crawford was so charismatic and kind that I felt at ease and even happy about our endeavor. His honesty and helpfulness were very much appreciated. We are thrilled with our new Jeep. I would highly recommend this dealership for a great car-buying experience!! (The popcorn is good, too!!!)

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Mccivic

Dec 10, 2015

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Having known Rayy for several years, I finally broke down and bought a car From my good friend Ray. I couldnt be happier with every one from Taylor and especially Ray Marko. 24 hours a day. Yours truley, MickCivic

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nbyeoman

Dec 8, 2015

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Big John was fantastic in every aspect of the purchase. I would definitely do business with him and Taylor Chrysler Dodge Jeep Ram again. Excellent experience!

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LShinn

Dec 7, 2015

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From the minute we placed out order and throughout the purchase we received the best service you could imagine. Will definitely recommend Taylor to anyone looking for a vehicle

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smothermee

Dec 3, 2015

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Wayne Hipple I have to say my experience with them for the second time was just idiotic. I went to them wanting to purchase two cars for myself and the wife. I drove my 1978 Z28 Camaro in to get a quote for a trade. I have all documentation as it is a ONE OWNER car, garage kept since I purchased it new, and never driven in winters.This car is well maintained and a real beauty! They responded to me as if they were really willing to deal and took pictures and said they would get back to me in a few days with an offer. At this time the salesman asked if it was the original color (yes) and he wanted to know if it was a REAL Z28. (Warning signs of being screwed) As I did not here back from them after almost two weeks I called and left a message for Mr. Davis to inquire as to their offer. I left a message. A person named Randy called me and said that after they researched the vehicle he said there was no market for the car. He then told me they would offer me $5 to 6 thousand dollars for it. ( so you just want to buy to engine?) I have done my research and found in this condition the car is worth $18 to 21 thousand dollars. I feel greatly insulted that they would try to INSULT me with this type of an offer. Needless to say I will not be patronizing this dealership in the future.

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derek

Dec 3, 2015

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4th vehicle purchased from Ray, actually after purchasing my first vehicle from Ray I have not purchased a vehicle from anyone else. He works very hard for his customers. After finding the truck I wanted everyone else at taylor dodge made the purchase easy and fast.

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Jbruce83

Dec 1, 2015

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I came in and visited Ray Marko about trading in my truck for a newer vehicle for my growing family. I told Ray what I was looking for and he was prepared for me when I came in. Ray was patient and kind and answered all my questions regarding the vehicles I was looking at. He helped me narrow it down to two Dodge Journeys and was once again very patient with me as I struggled to make a choice on two amazing great deals. Ray was courteous, professional, and knowlegable about everything I asked about. I recommend everyone I know to go see Ray Marko and to purchase your next vehicle from Taylor Chrysler Dodge Jeep Ram.Thank you guys so much. Happy Customer Joe

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jbruce83

Nov 30, 2015

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I came in and visited Ray Marko about trading in my truck for a newer vehicle for my growing family. I told Ray what I was looking for and he was prepared for me when I came in. Ray was patient and kind and answered all my questions regarding the vehicles I was looking at. He helped me narrow it down to two Dodge Journeys and was once again very patient with me as I struggled to make a choice on two amazing great deals. Ray was courteous, professional, and knowlegable about everything I asked about. I recommend everyone I know to go see Ray Marko and to purchase your next vehicle from Taylor Chrysler Dodge Jeep Ram.Thank you guys so much. Happy CustomerJoe

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Jeep1023

Nov 30, 2015

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This is our 4th vehicle we bought in family from Taylor dodge Ray took care of us once again this is the only dealership I trust hands down the best! easy going no pressure.Wife loves the jeep!

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Clint&Doreen

Nov 30, 2015

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This is our 4 vehicle from Taylor dodge would recommend to go here if looking new or used will not go anywhere else thanks again.

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kendra4

Nov 29, 2015

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Working with Ray was better than I could have ever hoped for! I walked in nit sure what vehicle wanted and left extremely happy! Ray was very patient with me, we test drove several vehicles, in which he in detailed explained all the gadgets and is and outs of all the vehicles! After working with me to order a Jeep in a specific color for me,at an amazing price, he even took the time sync my phone with the Jeep for me! Extremely helpful and professional! I definitely recommend and will be seeking out Ray for my next vehicle based well!

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kendra4

Nov 29, 2015

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Working with Ray was better than I could have ever hoped for! I walked in nit sure what vehicle wanted and left extremely happy! Ray was very patient with me, we test drove several vehicles, in which he in detailed explained all the gadgets and is and outs of all the vehicles! After working with me to order a Jeep in a specific color for me,at an amazing price, he even took the time sync my phone with the Jeep for me! Extremely helpful and professional! I definitely recommend and will be seeking out Ray for my next vehicle!

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Sloan88

Nov 28, 2015

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We bought a new 2016 Ram 1500, Randy was amazing to deal with and is my 4 yr old sons new best friend. Can't wait to go back!!!!!

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Chaz777

Nov 27, 2015

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Big John is a low pressure salesman. Very helpful. This is my second car from big John. This time, the sticker was higher than the internet. They honored the internet price. To me that showed integrity. I will be back and I will tell friends.....

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Todd B

Nov 23, 2015

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Buying a Car from Taylor was an pleasant experience. Our salesperson was low pressure and listened to our needs and request. John Yiakos was great. We got a great deal and love our new Durango.

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vdubber

Nov 22, 2015

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I ended up buying a used car closer to home (Minneapolis) but they were very responsive to my internet inquiries and promptly got the information I needed to make a decision. I was impressed with their customer service. Wish I had lived closer!!

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Mark K.

Nov 22, 2015

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The overall purchase of our 2015 Challenger was very smooth, easy and exactly what you want a car purchase to be. We found the precise vehicle we had wanted on their website and began speaking with Ben Seyden to begin the purchase process. The website had all of the information, pictures and a video to facilitate our buying decision, which complimented the support from Ben. Ben was knowledgeable, professional and attentive every step of the way. Despite living long distance from the dealership, we were able to manage the sales process via phone, email and FedEx quickly and thoroughly with Ben. When we actually arrived at the dealership, it was a snap to get through the paperwork and to obtain the keys to our awesome new car. It was incredible that they had the car with every option we had wanted, but it was even more of a pleasant surprise how easily the entire exchange went.

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RDLO2015

Nov 22, 2015

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Great local place to buy a new car. Easy process and employees were all easy to work with. Meet our needs and expectations. Easiest buying process for a new vehicle so far. Will recommend to family and friends.

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Mark K

Nov 22, 2015

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The overall purchase of our 2015 Challenger was very smooth, easy and exactly what you want a car purchase to be. We found the precise vehicle we had wanted on their website and began speaking with Ben Seyden to begin the purchase process. The website had all of the information, pictures and a video to facilitate our buying decision, which complimented the support from Ben. Ben was knowledgeable, professional and attentive every step of the way. Despite living long distance from the dealership, we were able to manage the sales process via phone, email and FedEx quickly and thoroughly with Ben. When we actually arrived at the dealership, it was a snap to get through the paperwork and to obtain the keys to our awesome new car. It was incredible that they had the car with every option we had wanted, but it was even more of a pleasant surprise how easily the entire exchange went.

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Mariot7414

Nov 21, 2015

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Always a pleasure to buy a car at Taylor! This was my third purchase and by far the best yet. Kevin Emling was so helpful in making the deal happen, I recommend to go see him if you are in need of a new vehicle.

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Mariot7414

Nov 21, 2015

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Kevin Emling was perfect in helping us find the best car four our needs!

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cancunqueen

Nov 20, 2015

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Neither were pushing and were very patient. I would recommend. Julia did not give up on trying to locate a vehicle within my specs and Chad was very informative.

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Aaron N

Nov 20, 2015

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Great people to do business with. I have purchased several vehicles from Taylor's since 1999, they have always been fair and professional.

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Ksmith12

Nov 19, 2015

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Ray Marko is Amazing! This was my first time buying a car and he went above and beyond to make sure everything went smooth. Any problem that I had he made sure to get it fixed in a timely manner. I would recommend him to anyone and everyone!

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Ksmith

Nov 19, 2015

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Ray Marko is Amazing! This was my first time buying a car and he went above and beyond to make sure everything went smooth. Any problem that I had he made sure to get it fixed in a timely manner. I would recommend Taylor Chrysler Dodge to anyone and everyone!

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NUwrestler157

Nov 18, 2015

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During my time at Taylor Dodge, Aarron Hendershot was my sales consultant. Aarron was very personable, knowledgable, and motivated to get me into the vehicle I wanted. Aarron was very patient. He continually contacted me as vehicles came in that fit my needs and wants. Being extremely picky, it took me at least 2-3 months to decide on what vehicle I wanted. However, Aaron was not discouraged or unmotivated on dealing with an indecisive customer. He maintained a great level of professionalism and understanding through the entire experience. Therefore, if you are looking to buy new or used; please visit Aaron Hendershot at Taylor Dodge. I know you will find you experience with him as rewarding as mine was.

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rcatty

Nov 17, 2015

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The sales staff were plesant and knowledgable. They negotiated in a professional manner, not pushy or obnoxious. Having purchased several new cars over the years, I found their sales staff to exceed most other dealerships. My specific salesman (Joe Clark) was a great guy, and did an excellent job at his duties. In addition, the finance manager, Ed, was also exemplrary!By way of comparison, my last two car purchases, from out of state dealers paled in comparison to Taylor.I would recommend this dealership, and would not hesitate to return to do business with them in the future.

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lizandbob57

Nov 16, 2015

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We have bought 3 Chrysler Town&Country minivans from this dealership,and have nothing but good things to say about the people who work there.Everyone,from the service department,the office people,and the sales staff are all friendly and knowledgeable. Our salesman,Randy Ayers,has always been helpful whenever we have questions,and in helping us buy a van. The best thing is that he didn't push to make a sale.We would give him a 5 Star rating.

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kerri

Nov 16, 2015

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Tony was my sales associate and he was helpful and worked with my on a fair sales agreement. He was not pushy and did his best to make the experience as stress-free as possible!

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Jane Piekarczyk

Nov 15, 2015

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Ray Marko was very professional, friendly, well informed, when we were working with him on the purchase of our new Ram Truck. We also worked with his assistant Luke who was also very knowledgeable with helping us to get things set up with our new vehicle.

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Vmunoz138

Nov 14, 2015

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Very knowledgeable, curious, and understanding. Everything went smooth. Sales personal was very clear and demonstrated all the features available. No pressure when talking about sales. Everything was great.

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mopar man

Nov 14, 2015

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The salesmen I first encountered were surprisingly not pushy....been there before. Chad showed patience as he answered questions from my wife on the phone (since she could not come with me), as he had answered all my questions. Jamie made the financial part painless too.Steve

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Don G

Nov 13, 2015

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We dealt with Randy before so when the time came for a new vehicle we came back. We got the vehicle we were looking for and the entire process was painless.

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Astle

Nov 12, 2015

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Go see Kevin Emling he is a knowledgeable salesman and will find what you are looking for.

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tkastle1

Nov 11, 2015

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Our salesman Kevin Emling found me exactly what I requested, even though I may have changed my mind a few times. He was a great guy to work with and I highly recommend him!! The financer, Jamie Sykes was not pushy with his warranties and gave use many options with good information to let use make the best chose for use.

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BVH0913

Nov 11, 2015

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John and Jimmy are fantastic and helped me find exactly what I needed! Great selection and wonderful customer service! They made our car buying experience super easy. Thank you!

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wetwingn

Nov 11, 2015

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During time of need the salesman took our needs and desires into consideration and helped with all aspects of purchasing a new vehicle. He made sure we were happy with not only the vehicle but the deal. We are returning customers.

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Savvy26

Nov 11, 2015

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Sergio and the rest of the crew at Talyors did a great job! They helped me find a car that I really like and I'm very happy with it!:)

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teri

Nov 11, 2015

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From driving on the lot to just Look at a new Mini Van, to purchasing the same day was EASY! Also this dealership was very Clean and comfortable inside with Many customers giving their information to their salesmen and not feeling like you were sitting on top of each other. The guys I worked with were very kind and professional.

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Teri TLO

Nov 11, 2015

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The whole experience was great. Went just to look and walked out buying a new Town and Country! Ray Marko was my salesmen and he was a great salesmen to work with.

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Nancy Snedecor

Nov 9, 2015

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We got our 4th car/truck from Taylor. Looked on Sunday afternoon and met with Ray on Monday morning. Showed him the car we were interested in and a couple hours later we were on on way. Didn't feel safe driving our other car that we brought from Ray 10 years ago, time for a change. We'll be back. Thank you!!!!

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Momof2

Nov 9, 2015

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From driving into the lot ..to...driving out in my new vehicle ...it was a easy going no high pressure experience. I would reccomend this dealership to friends and family..

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AlanaMarie

Nov 5, 2015

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Ray Marko knew exactly what I needed, and he incorporated that into what I wanted. Overall, I am very satisfied. I definitely would urge anyone looking to purchase a car to visit Taylor. Thanks again!

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Keeesh5

Nov 5, 2015

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The way Ray handled us and a few others was awesome. He got us a great deal (among the others at Taylor) but did an amazing job juggling us and another customer.

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AlanaMarie

Nov 5, 2015

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I would recommend Taylor to any and everyone looking to purchase a vehicle. Taylor got me right very quickly. Overall, I am very satisfied. I couldn't have chose a better dealership. Thanks again!

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Keesh5

Nov 5, 2015

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The way Ray Marko handled us along with some other customers were amazing.

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Bassboy322

Nov 1, 2015

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Sergio and the rest of the entire Taylor team that we worked with did a great job. The moment we walked in the door we were greeted by Sergio. He helped us out the whole time. Sergio was very knowledgable about all the cars we were looking at. All the staff was kind and helpful getting us anything we needed from water/coffee to something to snack on while we worked on all our paper work. We had a wonderful experience and would recommend this dealership and Sergio to anyone!

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Lydia

Oct 31, 2015

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I went into Taylor Dodge on Friday to look around at their used car inventory. I was approached by Joe Clark, he has an awesome personality and treated us very well. Joe was very busy when I went back into the dealership on Saturday and I had the pleasure of working with Kevin Emling. He was also really easy and great to work with. Overall my first time buying a car went very smoothly. This dealership along with its employees are great!

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Halloween Woman

Oct 31, 2015

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Working with Ray Marko was not only a joy, but I also got personal attention I don't feel I would of gotten elsewhere. Ray was very knowledgeable about the automobiles we looked at and in helping me select the right one, Ed Maisonneuve was also a great help in getting me an extended warranty.

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DeniseDelaney

Oct 31, 2015

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I would recommend the Dealership to anyone..Next time i decide to buy another vehicle i will come back to this dealership.. thanks to Joe and John..

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BPC

Oct 31, 2015

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I have traded-in 3 vehicles and bought 2 from Taylor over the last 2 months.I have found Taylor's dealership to be much more honest in their business dealings than any other Jeep dealer I have visited or spoken to over that 2 month process.I found them to be fair, friendly and willing to work with me throughout the process.Sergio Garcia was persistent and sincere. He showed he was more than willing to put the work into finding what I was looking for and at a price I could accept. Much appreciated Sergio...I would strongly recommend giving them a chance to earn your trust and business.

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Chrysler200

Oct 31, 2015

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Went there knowing what I wanted joe and john got me what I wanted for my price! The car had a few small issues and they got that taken care of for me! Very nice people! Will go back for my next car!

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loverboy

Oct 31, 2015

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Well thanks to my friend Ray I've just purchased my 3rd vehicle from him. my wife just passed away in Sept. so a slight life change was needed, i had 2 vehicles to trade for 1 and he spent about 5 hrs helping me get the right fit for me. It only took 3 tries but he succeeded in making me feel at peace with My New Jeep Patriot!!!! "To be honest the entire staff are awesome"

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Lydia

Oct 31, 2015

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I went into Taylor Dodge on Friday to look around at their used car inventory. I was approached by Joe Clark, he has an awesome personality and treated us very well. Joe was very busy when I went back into the dealership on Saturday and I had the pleasure of working with Kevin Emiling. He was also really easy and great to work with. Overall my first time buying a car went very smoothly. This dealership along with its employees are great!

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halloween Lady

Oct 31, 2015

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I had the most enjoyable time at Taylor Chrysler Jeep Dodge in Bourbonnais, IL while buying my car, no one would ever expect that. Ray Marko had my attention and my laughter as he guided me in the process of buying a car. Ray was kind, courteous and knowledgeable not only about the cars we looked at, but it seemed as if he knew ME, and what I wanted. I am telling anyone who is in the process of purchasing a vehicle to go here to get it.

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Randy S Fowler

Oct 31, 2015

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Well i've purchased another vehicle from Ray Marco, he's a long time friend and a trustworthy salesperson. He spent the day helping me with all my buying options and he noticed i was uncomfortable with a deal without my saying a word, he walked me out to the back forty jumped in 1 vehicle drove down the line and skidded to a stop in frt of my new Jeep Patriot Altitude. The entire team at Taylor are awesome, thanks all......

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Ray-fan

Oct 30, 2015

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I couldn't imagine buying a car from anyone else anymore! Ray makes the whole process so easy! Everyone at Taylor is amazing. Thanks so much Ray and the whole team for restoring my faith in dealerships and salesmen.

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MLC83

Oct 30, 2015

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My husband needed a new vehicle. We went looking and met up with Ray Marko. After my husband found what he wanted we decided to take a night to think about it. My husband returned alone which made me nervous because I am the one who gets the good deals. Ray was able to work with my husband and get a nice deal on a used Jeep. Everyone was happy and it was a great experience.

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ChargerGuy

Oct 30, 2015

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Having bought several vehicles (both new and used) from Ray Marko at Taylor CDJR I can say that every purchase has been an outstanding car buying experience! Everything at Taylor is terrific, and Ray is the best salesman ever, taking the time to listen to your needs and wants, and doing everything that is humanly possible to "make it happen!" I have recommended Taylor and Ray Marko to family and friends, and will continue to do so!

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Ashley Moline

Oct 30, 2015

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Ray is the most honest genuine salesman. Your company needs more people like Ray!!!

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Nick

Oct 30, 2015

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Ray Marko finds what you're looking for and then does everything he can to ease the process. I won't buy a car from anyone else. Still love getting in my Ford Escape!

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Acole

Oct 30, 2015

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Chad Milliron is the best salesman out there! I am a tough cookie when it comes to salesmen. I will question them til the end. Chad Milliron is greatly knowledgeable and makes you feel so comfortable. He truly is the best!!

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dewoodruff80

Oct 29, 2015

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We have bought several vehicles from Chad Milliron over the past 7 years, and he always goes out of his way to make sure we find the exact vehicle we need at an unbeatable price. We have dealt with almost every dealership in Kankakee County, and we never received the caliber of service that we get from Chad and Taylor Dodge. We recommend them to everyone we know who is shopping for a vehicle.

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Chris

Oct 29, 2015

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In purchasing my first Wrangler, I spoke with Ray Marko and found him to be the most honest salesperson I have ever met. I would definitely purchase my next vehicle from Ray!

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BethMC

Oct 29, 2015

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Ray Marko is the best and so helpful and truly cares !:)

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LA trailhawk

Oct 29, 2015

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Ray Marko is very devoted to his customers. He listens to what your needs and wants are in a vehicle, and he finds your perfect fit! I am a very happy, satisfied Jeep Cherokee owner! Thank you Ray Marko!

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Dennis M.

Oct 29, 2015

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After I had a major vehicle asscident in 2012, I was in the need of finding transportation that would assist me and my wife in allowing me to transport with a Spinal Cord Injury. We needed something safe & reliable. Ray Marko was able to get us into a Brand New Dodge Caravan. We transport my wheelchair on attached rack, but the vehicle has worked for our family just fine. I plan on continuing my vehicle buying with Ray Marko in the future as well.

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Tess

Oct 29, 2015

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Ray Marko made buying our most recent used Camry a breeze! We spent a minimal amount of time at the dealership and were in and out of finance in no time. We wouldn't dream of buying from anyone but Ray!

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Louiewriter1

Oct 29, 2015

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I have purchased several vehicles at Taylor and must say, without doubt, that it was my finest car buying experience ever! Every aspect of the experience was top-notch, but I must especially applaud Ray Marko for his outstanding efforts in finding the correct vehicle for my (our) needs, and for making the entire purchasing experience first rate. All too often one hears about the maligned "car salesman" who is out to "fleece" customers and is only interested in grabbing the sale. That is most definitely not the case with Ray: he is incredibly patient, amazingly polite and truly concerned about the people with whom he works. I have recommended Ray Marko and Taylor to all my family and friends, and will continue to do so. From sales to service to customer support to the dealership itself, you can't beat Taylor CDJR!!!

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Megan

Oct 29, 2015

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Having purchased 3 cars from Ray now, I can honestly say I will never purchase from anyone else. He went above and beyond what was expected and became a friend by the end of the first deal. He has made my car buying experiences easy and worry free. He is genuine, honest, and just plain fun to work with! I highly recommend Ray to anyone purchasing a vehicle no matter the make or model, he can get it done!

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The Woodruffs

Oct 29, 2015

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We have purchased several vehicles through Chad Milliron over the past 7 years, and he has always gone out of his way to find us the exact vehicle we want at an unbeatable price. We have dealt with almost every dealership in Kankakee County, and we've never received close to the caliber of service that we get from Chad and Taylor Dodge. We recommend them to everyone we know who is searching for a vehicle.

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Tvilla

Oct 29, 2015

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My experience at taylor was amazing. Our salesman Chad Milliron was absolutely fantastic. No one wad pushy or in your face. I will defiantly be back.

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Sean Bruder

Oct 29, 2015

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Came in wanting to but a megacab truck and i asked a couple salesman about it and Chad millron walked up and got it done hes a class act guy i would recommend all of my family and friends to go through him to buy your next vehicle truly a awesome person!!!!!!

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LEVI S. LOCAL 597 PIPEFITTER

Oct 29, 2015

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I have bought two cars from Chad Milliron at Taylor Dodge in the past 5 years. Not only is Chad my salesman but he has become a part of our family! I highly recommend both him and Taylor Dodge everyone was kind and helpful from sales to finance and service I can't wait to buy my next car from Chad!

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Cindy

Oct 29, 2015

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Purchased a car from Chad, so helpful, he's very attentive to your needs, great guy! We will send anyone who needs a vehicle his way:)

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AdrianC

Oct 29, 2015

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All throughout my car buying experience at Taylor Chrysler, there is only one word that describes it... Excellence! Big John helped me out a ton on getting the best vehicle for my needs and I am loving my new vehicle. I was truly amazed at how much this dealership cares about their customers! I couldn't have asked for a better car buying experience. From the Showroom to the Service Department, Taylor Chrysler Dodge Jeep is truly a top of the line dealership displaying excellence throughout and taking pride in their work. I am thrilled with my car and would recommend to anyone out there that is looking to buy a vehicle to check them out. You will not be disappointed! .

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B Bouck

Oct 29, 2015

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My family has been buying cars from Ray Marko for the past 20 years...that doesn't happen by accident!! His incredible work ethic and knowledge are second to none. Ray truly cares about his customers and it shows. Thanks for taking such great care of my family Ray!!

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Kevin McGovern

Oct 29, 2015

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Over the years we have purchased several cars and mostly Ram's from the Taylor Dodge family. Ray Marco is our go to salesman and he is awesome and we can say we are a repeat customer of Ray's. When I wanted an epic Ram with ramboxes that was not on the lot, Ray located what we wanted and worked the deal. We have referred family and friends to Ray, a pleasure buying a vehicle from Ray. He listens, no pressure and works to close the deal. I take my Ram to Taylor for service and all I can say is oil changes couldn't be easier or faster.

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Teresa Spoon

Oct 29, 2015

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We have bought cars from this dealership and have always dealt with Ray Marko. He is the best hands down!! Not only is he an honest and awesome person but he doesn't make you feel pressured into anything. Anytime someone is in the market for a new car, I always tell them go see Ray!

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Elisha

Oct 29, 2015

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Ray Marko is by far the best salesman they have there. He listens to what you need, and works his but off to get you in the car you have been looking for. Sometimes a car you'd never think of until you get behind the wheel! Buying a car is stressful but not with Ray!when I'm ready I'll be back to buy from him

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Nikki

Oct 29, 2015

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Mr.Ray Marko made me feel like he really cared about me and my family. We were shopping for a suv that had 3 row seating. He found us the perfect car at a price we could afford. He is a great person and very good at what he does!!!

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Happy

Oct 28, 2015

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Ray Marko is of the nicest salesman I have delta with in a long time . He is up front and honest very very helpful when choosing the right vehicle. He is not a pushy salesman I refer him to everybody I know looking for a vehicle wether it's new or used . Every dealerships need more salesman like him I won't use no body else from here on out ...

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Tarajoy387

Oct 28, 2015

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This is a great dealership. My favorite salesman is Ray Marko he is a nice honest salesman that gives you a great deal and gets you the car you want. When you meet him you'll understand what a genuinely nice guy he is. I brought my daughter with and he even took her car seat out of my car and put it in the car I was test driving before I even got out there. I love my new car!

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Art

Oct 28, 2015

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I be bought from John in the past and if I have to send someone to a sales man he's my only choice. Always looking out for the customers need, and never concerned about himself or the dealership!

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Stephanie Whittington

Oct 28, 2015

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I have bought a few vehicles from Ray Marko at Taylor Dodge and he is the best and will always go to Ray! Thanks Stephanie Whittington

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Anne Schoolman

Oct 28, 2015

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After purchasing my jeep compass from Ray Marko, I wouldn't go to anyone else!!! Ray is not only a wonderful salesman, more importantly he's a wonderful person!!!

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Woody

Oct 28, 2015

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Amazing service and Ray couldn't of been more helpful

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Shelley

Oct 28, 2015

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We have purchased several cars from Ray. Always helpful in getting us exactly what we wanted, even getting the Dodge Journey we wanted which meant someone going to Iowa to pick it up. Ray always has a smile to share. He is an asset to Taylor.

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KSmith

Oct 28, 2015

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I have purchased 3 cars from Taylor, two new and one used. By far, Ray Marko is THE BEST. He isn't just a sales person, he's a real person, a genuine person, and someone who cares about you and your family once you drive off the lot. I would buy a car from him anywhere, but Taylor is lucky enough to have him at their dealership! The cars are great, but it's people like Ray who make the difference when you're shopping around.

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Kempmom2

Oct 28, 2015

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I have bought 2 cars with Taylor Dodge and have been very happy. My first was my first time ever buying a brand new car and the second was finding a car that fit the budget put on us by the insurance company as my husband's car was totaled after being rear ended and sandwiched between cars. Ray Marko was our sales associate both times and was outstanding. Not only did he do everything he could to help meet our needs, he was always profressional, kind, and knowledgable. He always remembers his customers as well. I recently ran into him in a hardware store and we small chatted, immediately after we talked he ran into more people and talked with them. He is a truly remarkable man who cares about his job. I am also pleased with all of my experiences with the service department over the years.

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Dan Regan

Oct 28, 2015

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I've owned over 20 cars in my lifetime. I purchased my last two vehicles from Ray Marko at Taylor, and it's been far and away the best car buying experience I've had. Ray cares about getting you the right car at the right price. There's no hassle, just straight-up, honest conversation. My oldest two kids are getting to the age where they'll be buying cars of their own, and I've told them to just go to Ray, he'll steer them right. He'll steer you right too!

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Janey Dvorak

Oct 28, 2015

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Working with Ray Marko finding a good truck for our son was great! His professionalism and genuinely kind caring attitude was awesome! We would highly recommend him to friends and family!

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todd

Oct 28, 2015

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I connected with Hilary Graham over the Internet to discuss a cheap used car, and all of my questions were answered very quickly, and by the time I walked in the door, I was ready to make a deal. Jeff Sidell was my salesman, and he was very friendly and helpful. The entire process was very quick and easy, and Jeff even had the shop change a headlight and do some general cleaning for no charge before I drove off the lot.

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92allison

Oct 28, 2015

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Big John helped me pick out my dream car. I love Chrysler 200 with my fancy rims! He was so knowledgeable about the car its self he could show me where every single amenity was and how to use it. He really listened to my wants and needs for a vechile and delivered. The entire process was easy and thats what i like. Since ive bought the car i go back for oil chamges and the entire staff in service ans in general are so noce and just make you feel cared for and like a priority. This was by far my best visit to a car dealership and i would and do recommend Taylor and Big John to my close friends and family! I wouldn't go anywhere else.

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Gayle

Oct 28, 2015

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Ray Marko is our salesman and has been for our last 7 car purchases. You cannot find a more genuine human being then Ray Marko. There is a reason that you see "salesman of the month...Ray Marko" so many times on the plaques down the hall! He's freaking awesome!!!

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Thomas Anthony

Oct 26, 2015

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This is the 3rd new Jeep Wrangler I've purchased from Taylor and Ray Marko. Highly recommend both. Excellent experience. Jamie Sykes was also helpful.

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Mgaytan

Oct 26, 2015

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Everyone was extremely friendly and helpful they did everything in their power for me to leave driving a new car that I needed really bad! I highly recommend Taylor Chrysler Dodge Jeep Ram my experience with them was extremely satisfying.

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Tarajoy387

Oct 26, 2015

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Definitely the best dealership I have ever been too. Ray is such a nice salesman that cares about you getting what you want and the best price. Ray got me the car I was searching for and got it fast.

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Kelly

Oct 26, 2015

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We have bought several cars from TAYLOR CHRYSLER DODGE JEEP RAM. and have had wonderful experience every time . Ray Marko is awesome . . We highly recommend him.

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Thomas Anthony

Oct 26, 2015

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This is the 3rd new Jeep Wrangler I've purchased from Taylor and Ray Marko. Highly recommend both. Excellent expierence. Jamie Sykes was also helpful.

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pbrealtor

Oct 25, 2015

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We always recieve excellent service from Taylor and we continue to come back any purchase new vehicles from them every time..Ray marko is a excellent salesman and really knows how to take care of his customers!!

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pbrealtor

Oct 25, 2015

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We have purchased our new vehicles from Taylor for years and we always come back because of the excellent service we recieve. Ray Marko is our salesman and he takes care of everything we ask.. We were we in and out in less than 2 hours!!!! Now that's Service!! Thanks Ray Marko, Jimmy Crosswell and Ed!!!

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Bruce collins

Oct 24, 2015

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John Crawford is a great sale person he got us a great deal....so if you go to dodge Taylor speak with him he helps you out.

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Rosalind johnson

Oct 24, 2015

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I got a good deal at Dodge Taylor n Bradley IL John Crawford my saleman was a great guy got me the best deal of the night I would recommend any one to him"

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Ros

Oct 23, 2015

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John Crawford is a great guy in help me get a great deal today for my wife I thank dodge Taylor for hiring a great sale man like him...I recommend any one to him!

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dotsbb1

Oct 22, 2015

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This is our second purchase from Taylor Dodge, Ray Marko is the reason we came back when our needs changed in vehicles, & if we need something else we will go right back to Taylor Dodge & Ray....

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BTFord

Oct 22, 2015

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The most awesome sales person Ray Marko sold us our third car purchase at Taylors!!!! Ray always works to give the best deals possible, make the process easy and comfortable. We have always left excited with our purchases. Thank You Ray!!!!

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jeep16

Oct 22, 2015

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I had a great experience from start to finish buying my new vehicle. Not only was Ray very knowledgable about the vehicles I looked at but he was very patient with my indecisiveness as well and was never pushy even when I told him I was looking at other dealerships. When I finally decided on a vehicle that we finalized the numbers on he again impressed me because he did not show any negative emotion nor try to talk me out of it when at the last minute I changed my mind on the year and color. After such a positive experience with Ray I fully expected to be pushed into all sorts of warranties when I sat down with Jamie for financing but again I was not pushed. Jamie discussed all of my warranty options but did not pressure me. I would definitely recommend Ray Marko and Taylor Dodge Jeep Ram.

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dotsbb1

Oct 22, 2015

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This is our second purchase from Ray Marko, I can honestly say I would send my best friend to him for a car or truck, He took the time to find out what we wanted & set us up with the best vehicle in our budget !!! Always a follow up to make sure we are happy...

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Dakuk4

Oct 21, 2015

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Taylor Dodge treats you like family and Ray Marko is as professional and courteous as they come. Everyone from the receptionist to the detailers treat you like family. We have purchased multiple vehicles from Ray and will continue to do so in the future because they understand and execute superior customer service at all times. Hats off to Dave Taylor and his entire staff.

BF

Bonnie Ford

Oct 21, 2015

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Ray Marko makes purchasing a car easy and comfortable you are getting the best deal possible. Ray will make sure you know about your options on the car and how to use them. You will always leave excited with your purchase.

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Dakuk4

Oct 21, 2015

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Taylor Dodge treats you like family and Ray Marko is as professional and courteous as they come. Everyone from the receptionist to the detailers treat you like family. We have purchased multiple vehicles from Ray and will continue to do so in the future because they understand and execute superior customer service at all times. Hats off to Dave Taylor and his entire staff.

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frogman

Oct 21, 2015

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It was fast and smooth among others - like a sincere persuasion to express our needs and effort to meet them. Kudos to Joe. TomLyn Salovino

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Kendra

Oct 20, 2015

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Our experience at Taylor Chrysler Dodge Jeep Ram was amazing! From customer service through the entire buying process we were definitely taken care of. Chad Milliron, our salesperson, was outstanding! Not only was he super friendly, he listened to our every need and met all of our needs during our car buying experience. We never felt rushed or that we weren't being listened to. We will definitely be back to purchase our future cars from Taylor Chrysler Dodge Jeep Ram and will highly recommend this car dealership to our friends and family.

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WITTENBORN, Rhonda

Oct 20, 2015

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Everyone was very friendly and helpful. It was the best experience I've ever had buying a car! It went very fast and smooth. I love mynew jeep??

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agbechtel

Oct 20, 2015

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I've never been more impressed with a car dealership than I was with Taylor-Dodge in Bourbonnais, Illinois. Ray Marko was a phenomenal salesman who went above and beyond in all aspects of the car buying process. It was as painless as it could have been. I'm so happy I decided to buy from here and as long as I am in the market for these types of vehicles I will continue to go to Ray.

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mangotango

Oct 20, 2015

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Kevin & others at Taylor helped us find the right can for us and let us decide based on our timeline & standards. Not your typical car dealership!

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CubsFan#1

Oct 19, 2015

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Big John Crawford is a great guy that will help you find the right vehicle for you and your family.

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Allison

Oct 19, 2015

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I was very impressed with the entire car buying process here. Ray Marko went above and beyond in every step of the car buying process and found the exact vehicle that I wanted all the way in Iowa. He even had a trailer sent out there to bring it to Illinois so it wouldn't have the miles on it from the transfer. He was honest and didn't try any of the car salesman "tricks" that the other dealers I went to did. I wouldn't recommend anybody else!

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jeep16

Oct 19, 2015

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I had a great experience from start to finish buying my new vehicle. Not only was Ray very knowledgable about the vehicles I looked at but he was very patient with my indecisiveness as well and was never pushy even when I told him I was looking at other dealerships. When I finally decided on a vehicle that we finalized the numbers he again impressed me because he did not show any negative emotion nor try to talk me out of it when at the last minute I changed my mind on the year and color. After such a positive experience with Ray I fully expected to be pushed into all sorts of warranties when I sat down with Jamie for financing but again I was not pushed. Jamie discussed all of my warranty options but did not pressure me. I would definitely recommend Ray Marko and Taylor Dodge Jeep Ram.

TG

terry g

Oct 19, 2015

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I wouldn't recommend this dealership because of the service department.Even though I had an appointment,it took one and a half hours to replace a wheel stud. we have had other issues in the past and regret our decision to purchase another car from there. The cost was originally $135 but I complained and it was lowered to $125. Also I was told the work had been started when it hadn't. It shouldn't take an hour change one stud.

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bought2

Oct 18, 2015

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Hate the whole car buying process, but it was a pleasant experience

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Kurtz1472

Oct 18, 2015

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I felt our experience in buying our 2016 Jeep Wrangler was top notch. Our salesman was friendly, knowledgeable, and attentive to making sure we got what we were looking for.

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ump0429

Oct 18, 2015

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Have purchased multiple vehicles from Ray Marko. Everyone at Taylor treats us like family which is why we keep going back. Ray is the utmost professional.

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parth patel

Oct 17, 2015

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I always get treated well when I visit this dealership. Ray in particular always treats me and my family with a lot of respect and we greatly appreciate how genuine he is.

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Austin K.

Oct 17, 2015

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"Big" John Crawford is an excellent salesman. He got me exactly what I wanted in a very timely fashion.

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kberly1974

Oct 17, 2015

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We had a great experience with Taylor Chrysler Dodge. This is our 5th New car we have purchased there. We never have to wait for help and sales people always are so patient and courteous while we look and test drive. Sales floor is beautiful and you feel welcome! Only place we will buy cars!

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parthpatel

Oct 17, 2015

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I always get treated well when I visit this dealership. Ray in particular always treats me and my family with a lot of respect and we greatly appreciate how genuine he is.

TD

Tika's Dodge

Oct 16, 2015

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This was my first walking into Taylor Chrysler dodge jeep ram. The atmosphere was very welcoming. I was delighted and enthused by the friendly sales representatives. They created a bond with me, gave me detailed information and was honest about the vehicles I was interested in. They did not force you to purchase, it was more " building a professional/friendship that will last". Chad who was my personal sales Rep went above and beyond, making sure I was happy. He did magnificent work and made sure I was leaving with something.Tika Clark

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DSmith "Return Shopper"

Oct 15, 2015

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Just wanted to say what a GREAT experience it was dealing with Chad Milliron as my salesman in the process of getting a new vehicle! Chad has helped me with my 4 previous automobile purchases and that's why I keep going back to Taylor Dodge and Chad, because the process is so smooth!

BN

Bigg.T Nailon

Oct 15, 2015

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I recently brought my second car from Taylor Dodge and I will refer everyone to Chad Milliron. He is an awesome person to work with. He make you feel like family. He explains everything so you will know exactly what your getting into. I'm on my second car from him and I'm planning on a third in a few years. So go to Taylor Chrysler Dodge in Bourbonnais and ask for Chad Milliron you won't be disappointed.

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Trent

Oct 15, 2015

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Hello this is Trent I made a purchase from this dealer about a month or so ago, and what I received with this was some of the best customer service I have ever received. He was there, on time, able to walk me through any paperwork and even help me find an affordable loan. All and all i felt as if tho I did nothing to get this car taken care of. Anywhere i fell short at (which was all of them) he was there to back me up and help me out without his quick action and willingness to see this to the end with me I don't think this car would be possible. Even when trying to thank him he had the most modest attitude about it saying that it was nothing. If this is what Taylor defines as "nothing" I would love to see what something is I wish I could've sen t this is sooner, but all and all I would give him a 20 out of 10 just cause 10 isn't enough. Great people, great customer service, and great team effort I will recommend this dealer to anyone in need of a car or someone who needs a repair . You guys and your team are on it and once again thank you to Chad for all the work that you have put in to make this possible.

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Harley

Oct 15, 2015

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Noah was understanding and took the time to show me all the cars and was patient . I was fully satisfied . In all my years I never met such a honest and patient salesman .

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The Doogan's

Oct 15, 2015

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My husband and I have bought our last 5 vehicles from Taylor, and Ray Marko has been the man by our side every time. He is always will to go that extra mile and never settles for an average car buying experience. From the beginning, we knew Ray was not your typical "car salesman." Bryan Davis, deserves a shout out also, he always makes you feel like a priority and not like just another sale. Taylor Chrysler Dodge Jeep Ram + Ray + Bryan = A great experience!

DG

Dawn G

Oct 14, 2015

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I went to Taylor with my exact vehicle in mind. At first I was bummed that they didn't have the jeep I wanted in the color that I wanted. But my salesman, John Crawford, actually did the homework and found exactly what I was looking for. It even came with a few bells and whistles that I hadn't asked for! John was amazing to work with. He literally "taylor"ed to our every wish. He walked us through the buying process, the trade in process and successfully managed to have the car ready for pick up on my birthday!!! (Complete with gigantic red bow). It was a completely stress free process, and even as I was preparing to drive away, John even helped me set up my bluetooth before I left!! We will never buy another vehicle without going straight to Taylor first!

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Sports fan

Oct 14, 2015

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Excellent: Customer service, salesman (Chad), quality of repairs and convenient location. Zero complaints.

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Andyjackson62

Oct 14, 2015

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Chad Miliron, our salesperson, was friendly, professional and very helpful in completing our purchase. He quickly recognized that we knew exactly what we wanted. He then did everything he could to make the whole process a very pleasant experience.

JW

James White

Oct 14, 2015

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Well I would first like to say that I am impressed by the exceptional non-usual car buying experience it was the first and only time ive felt that eased in buying a new vehicle, and he knew everything I asked. I will be referring family, Friends, and coworkers to Chad Milliron, and Taylor Dodge Jeep and Chrysler Thank you have a nice day or night all!

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connieburgess

Oct 14, 2015

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Buying our new Chrysler Van was a great experience. Our salesman was Chad Milliron. He was very professional. I highly recommend him and will call on him again when I am in need of a vehicle.

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Ericsavarino

Oct 14, 2015

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Big John Crawford and the rest of the staff here are top notch.....bar NONE! They have a customer for life as long as Dodge keeps making quality products as they have so far. They made me feel like an asset...not a dollars signs. Would recommend to all!

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Snowcat1

Oct 14, 2015

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Sergio, did a bank up job for me with the sale of my 07 used jeep. Would use this dealership and service people again.

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Rob & Kara

Oct 13, 2015

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John Crawford and the rest of the crew at Taylor will do whatever it takes to make you happy. I will definitely buy another vehicle from Taylor and will recommend it to all my friends and family.

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kittens2

Oct 13, 2015

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Segio,was a big help with helping me get a jeep in a price range that i felt comfortable with and a percentage that i could afford, without breaking the bank.Would use him again for future buying.

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Tuccitalontsi

Oct 13, 2015

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John Crawford and the rest of the crew at Taylor will do whatever it takes to make you happy. I will definitely buy another vehicle from Taylor and will recommend it to all my friends and family.

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hlmarrs

Oct 12, 2015

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My family has been buying cars from here, specifically with Ray for many years. This is our 6th car we've bought from him. Every time we start the process the first person we call is Ray and he immediately starts working to find us options. He listens to what we say and want. He is honest with us when answering questions. We have confidence in knowing the car we buy is the best option. This is my first experience for me personally buying a car from Ray and as long as I am in this state I will continue to drive to this location when I need to buy cars. From this experience I will always come to Ray first when car shopping. His friendly and personable personality and his honesty are traits that make me want to spend my money at Taylor.

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djstreet87

Oct 12, 2015

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I have been to other dealers in the past, and this dealership is steps above the rest! I was very satisfied with everything definitely will be my choice of dealship from now on thank you!

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hlmarrs

Oct 12, 2015

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My family has been buying cars from Taylor, specifically, Ray Marko, for many years. This is our 6th car we've bought from him and my first car I've bought. Ray was honest when answering our questions. As soon as we called to start looking for a car Ray immediately started working toward finding us options by the time we arrived. Because of the experience I had I will always check with Ray first when needing to buy a new car. Coming here to get a car you won't be disappointed!

WC

white1, carrie

Oct 12, 2015

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I purchased my first car from John Crawford. I was very pleased with his service. I wanted to see him before I saw other salesmen. He worked with me and made it happen. I'm so happy!!!

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Jeep2015

Oct 11, 2015

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This was our 5th vehicle purchased from Taylor Chrysler Dodge Jeep Ram. Service has always been friendly and helpful. Kevin went over and beyond to find the exact vehicle that we wanted, our purchase was made as easy as possible by Jamie in the finance dept. everyone we came into contact with was friendly and helpful, thanks again Taylor.

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John42

Oct 10, 2015

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My Salesman Noah found a replacement 2015 Jeep Cherokee for my problem 2014 Jeep Cherokee that I was experiencing a possible second bad transmission and put me in new 2015 Jeep Cherokee with 36 month new lease . I was well taken care of and a very satisfied customer.

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anthdl

Oct 9, 2015

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Well I would have to say buying from this dealership and Ray Marko is just a very no pressure relaxed experience. Tell him what you desire and he will work with you to obtain it at a price you are happy with.

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anthdl

Oct 9, 2015

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Well I would have to say buying from this dealership and Ray Marko is just a very no pressure relaxed experience. Tell him what you desire and he will work with you to obtain it at a price you are happy with.

JD

John D

Oct 8, 2015

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My experience at Taylor was pleasure. I was told to see Ray Marko and I couldn't have been happier. He did everything he could to find me the vehicle I wanted. If your looking, do yourself a favor and see Ray over at Taylor Chrysler Dodge Jeep Ram

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dana77

Oct 8, 2015

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this is our 2nd new car this year from taylor chrysler dodge jeep the saiesman Sergio Garcia did a great job helping us great experience.

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rvpm

Oct 7, 2015

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Been buying cars from John Crawford, for years, for my self and my business. I ask John to look out for a car or truck and he will actively search it out for me. Thanks John for all you have done for me. Looking to improve my fleet of service vehicles soon and I know I will be calling you.

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Connie

Oct 7, 2015

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Big John always goes the extra mile for me! After buying my van, service has been great. I even borrowed Taylor's gum ball machine for our school play !

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Notafan of Taylor

Oct 7, 2015

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Given my experience with Taylor I would never go back there again. Long story short, waited forever to give me a response from Chrysler on if they were going to fix hinges on my Jeep, never gave me a response. Knew i was upset and didnt have a loaner car ready, gave me a faulty loaner car with bad front tires, made me wait to get the new loaner car. Painted my cars hinges poorly and got paint on door handles and dirtied inside. Made me go and complain to their 3rd party vendor that was fixing my car. Went back again to get my car after they fixed it, only to find out it still wasnt complete and still dont have my car after a week, all for just touching up the paint on the bottom part of my hinges. Long detailed story: We had purchased our brand new Jeep 6 months ago, about 3 months ago we noticed that the paint had started to chip on the hinges. We had brought back to Taylors service department and asked what they could do. They instructed us to come back the next day so that the person that handles those items would be in and he could take pictures and send it to Chrysler. We came back the next day he took the pictures and told us it would be 1-2 weeks before we would get a response form Taylor. A week later I had called back and inquired to see if they had received a response and they said they did not but that they would call me back the following Monday. About a week later my husband stopped there to inquire and they informed us that they never sent in the pictures and that they would re-do it. Another 3 weeks go by and we had still not heard anything, so I called and they had said oh yea that was approved, we must have missed calling you. So we go back and forth and set up an appointment. The day that I was to bring my car in I had spoken with a manager and told them I would be there about 4:00 to drop the car off after I had expressed some issues with him. He said he was going to make a call and make sure everything was set up for when I arrive. When we arrived nobody could find my paperwork, and the loaner car was not even ready and we had to wait 5 mins. The following day I was driving home from work in their 2011 Grand Cherokee they had given me when I noticed that the car was shaking bad. When i got home my husband looked at and noticed that the front tires belts were showing and the tire was bowed (tire could have blown at any time). I called Taylor and the service department had left for the day the receptionist had made some calls or talked to someone and asked me to bring the car back in, so I did (even though they gave me a faulty vehicle and should have brought me a new one). Also, she they knew how long it would take me to get there and I still had to wait another 30 mins to get ANOTHER car. Two days later I called to check and see if my Jeep was ready and they said it was. When I arrived looked over my car and the paint was off and didnt match, the texture wasnt even the same, the inside of my car was filthy, and there was a throwaway dental floss thing in my seat! When bringing the problem to the managers attention he asked that i go to GEBER COLLISION with him and express my issues. This was an even worse experience When I started to express my issues with the quality of work that was performed the manager argued with me. He told me that they fixed the top part of my hinges because that looked right (even though it was the bottom) and that I didnt know what I was talking about and he had pictures to prove that he fixed the top and that the bottom came the way it looked, his work was excellent! I told him to show me the pictures, i knew why i brought my car and and I knew what was wrong with it. He went into his office looked on his computer and came out and then said I must have lost them then he slowly started to man up, by telling me that he couldnt match up the paint on my car. Still do not have my car back. After it being "completed" or "fixed" twice now.

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raytaylor

Oct 7, 2015

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Dealing with Ray Marko at Taylor was a pleasure. I had a specific kind of vehicle that I wanted and Ray did everything in his power to make it happen. Thanks Ray

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Sandy B

Oct 6, 2015

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Courteous sales staff John Crawford helped to select the appropriate car for our family and especially a car to help me transport my precious grandchildren.

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Joy

Oct 6, 2015

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I have bought 3 vehicles from Big John. He is a awesome and great to work with. I will come back to Taylor and Big John when I am ready to trade.

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Matt A

Oct 6, 2015

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See Big John Crawford for your needs. I've purchased my last 5 from John, and the last 4 were from Taylor Chysler. Grea service department and overall, the best, cleanest, nicest place to purchase new or used.

JM

Julie Morgan

Oct 6, 2015

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Second new vehicle we bought from John. Definitely will purchase again from John.

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Anne

Oct 6, 2015

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I had the pleasure of working with Big John at Taylor. He did an amazing job making the car buying process go as quickly and smoothly as possible. Extremely flexible showing me only the vehicles that would work for my situation ,saving me time. I have recommended them to many of my friends and will continue to do so!!

DW

DEVON WEISS

Oct 6, 2015

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I was referred to John Crawford by his nephew Terry, which is one of my best friends. Terry had told me Big John wouldn't disappoint in helping me get the car I want. I'm now driving a sweet car thanks to him. Very good guy who just wants to help. He's not looking to milk money out of you. He just wants you to drive off in the car you want or need. I recommend him to anyone who wants to be satisfied with their experience in purchasing a car.

MG

Mark Glassford

Oct 6, 2015

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Every time myself or members of my goes into the dealership John Crawford is sure to make time to greet us and make sure everything is ok and if there is anything he can do for us. John always goes over and above all others.

AK

Alex K

Oct 6, 2015

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Excellent service from big john, he is a real nice guy and very informative. He worked with my budget and helped me get the things I need for the right price. The facility is wonderful. It is kept very clean and the employees are very polite. The offer free pop corn and supply with bottled water. I highly suggest purchasing a car from here, there prices are fair and they help work with you with what you want to pay!

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Robert B.

Oct 6, 2015

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I bought my first car from salesman John Crawford 10 years ago and today I purchased another car from him. He's trustworthy and he gets the job done. All around Taylor Dodge is a great dealership. The service department is one of the best I've dealt with. Keep up the Awesome work!

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jpmc1086

Oct 3, 2015

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Our experience with Taylor and John was wonderful. The process was easy and John didn't stop working with us while trying to find our vehicle. We are 100% satisfied with our car and our experience with Taylor. I would definitely return to John and Taylor for another vehicle.

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Jeepfan

Oct 2, 2015

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Hey Ray Marko! Thank you so much for your attention! Aline M. :)

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ConnieBD

Oct 2, 2015

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Our sales person Sergio was awesome, he answered all of our questions. The rest of the staff was amazing. I would definitely come back to buy another car/suv and would recommend friends and family to buy from the dealership.

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Schwoby

Sep 30, 2015

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I went in with a list of requirements. Ray provided me a list of matching make & models. I purchased the one he put at the top of the list. very easy and no pressure.

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HemiSRT

Sep 30, 2015

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The vehicle we purchased had some issues, but the dealership fully backed it and went the extra mile to make it right. Thank you all!!

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day2424

Sep 30, 2015

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We were looking for a used mini van at the right price, low miles, and right payment. John found that diamond in the rough for us, and was very helpful, honest, and accommodating. John Crawford is Awesome! Go Big John if you need a used car!

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hounds5

Sep 29, 2015

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Brian made the buying experience effortless for me. I would Highly recommend Taylor to every one. They so make you feel like family!! Thanks Brian!

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cjg1234

Sep 28, 2015

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My experience at Taylor was awesome my salesman was knowledgeable and deliver an awesome car that we both enjoy thanks again Tony for the head turning car!!!

CB

Connie Burgess

Sep 24, 2015

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Best vehicle buying experience ever! Never dreamed I found this dealership online and made a deal by talking to Chad Milliron on phone. No hassel and he was dealing with a woman!

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dkj

Sep 23, 2015

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I have been a customer of Taylor Dodge for many years. I usually deal with Ray Marco who is fantastic, however he was on vacation, so I got the opportunity to meet Joe Clark. Joe told me he was fairly new to the selling car business, however he himself was a avid car buyer, like myself, from Taylor. I thought he was extremely pleasant, seemed to know his vehicles, but did not hound nor pressure me to buy a vehicle that night. We ended up purchasing a car and walked away truly delighted with the whole experience.

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Music76

Sep 21, 2015

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My parents purchased a new Chrysler Town & Country van in 2008. They were very impressed with their buying experience at Taylor. So when Mom was ready to make another purchase in 2014, she returned to Taylor, where she met salesman Ray Marko. She was impressed with the follow thru of him and the various departments of the dealership. So when I decided to trade she recommended Ray and the team at Taylor. The process was seamless. Ray was often juggling multiple customers, but he kept everything on task and got the job done, with the help of John and his assistant Luke. Ray invited me back a couple days later so he could spend more time explaining the intricacies of the Jeep that I purchased. I went back at 8:30 a couple nights later (due to my schedule) and him & Luke went thru everything. Both were super knowledgeable. Thank you to Ray, John & Luke for your help. You were all amazing. You will be my recommendations for anyone in the market for a vehicle.

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Hoops

Sep 18, 2015

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I have now bought 3 cars from John Crawford. He takes care of his customers and you can trust cars you buy from Taylor Chrysler/Dodge. I also like their service team. They do quality work.

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Scubasteve

Sep 17, 2015

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After searching for a vehicle for 3 weeks on my own. I contacted ray at Taylor Dodge on a recommendation from a friend. He is a pleasure to deal with. He's a salesman who does not act like a typical salesman. After discussing my needs for a new vehicle with Ray he was quickly able to find a used vehicle within my budget and with my needs. From that point the sales transaction went smoothly and completely painless. Ray and the rest of the staff at Taylor Dodge are professional and very friendly to deal with.

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nessa

Sep 17, 2015

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they let you take you time on what you want to do, VERY PATIENCE I WAS SO UNDECIDED ON WHAT I WANTED TO BUY BUT I TOOK MY TIME AND GOT WGAT I WANTED

PG

Patricia Guiffre

Sep 16, 2015

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Our experience with the people at the Taylor Dealorship was excellent. Our Sales Associate Kevin Emling was both professional and very informative. Wecan't thank him enough, along with Jami Sykes, who handled the Financialpart of our purchase. We have already told many of our friends about ourexperience and will continue to recommend Taylor in the future.

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ChrisKiara2330

Sep 16, 2015

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I gave this rating because the help I received from the delay ship was excellent. They got me in the car I wanted without the hassle

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Dinifo

Sep 16, 2015

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We are jeep people. The agent that we got was Joe Clark and he as well is a jeep guy. It was wonderful seeing that he knew what he was talking about and not just from what he read or watched online. He was a lot of fun and made the buying experience memorable and enjoyable. The next day we had already given his card to another couple who was looking for a great place to purchase a newer to them vehicle.

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adam19

Sep 15, 2015

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I have come back to this dealership 3 times now. I have always received excellent service and will continue buying my vehicles here for that reason. I would recommend Taylor Chrysler Dodge Jeep Ram to anyone buying a vehicle and I would suggest that they work with Kevin Emling because he has always given me the best customer service I could ask for.

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leheney

Sep 15, 2015

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I recently purchased a Chrysler 200 and although I won't be in the market for another vehicle again for awhile, I know I will be making that next purchase at Taylor. This was my second vehicle purchase from Taylor, including my wife's Dodge Grand Caravan, and both experiences have alleviated many of the concerns I used to have walking into any car dealership. I have consistently received warm, friendly service. Kevin Emling was an absolute pleasure to deal with. I get honest answers and straight-forward responses to my questions and concerns. The service department is quick, professional, and just plain great to deal with. I always feel like I've come out with a fair deal on pricing. I'm really not sure what else to say. Taylor has made a very loyal customer out of me.

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MistyM

Sep 14, 2015

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Bought a 2015 Dodge Dart on Saturday and LOVE IT!! John Yiakos was my sales consultant and he was knowledgeable, efficient and very friendly. The finance director was organized, knowledgeable and not pushy. My credit is really bad and I am at the start of a divorce, but Taylor Chrysler Dodge made the ENTIRE process easy and painless. I am a customer for life and my parents (who have owned nothing but GMC all of my life) will be going in to make a purchase they were so impressed! Thanks again!!

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boby

Sep 14, 2015

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I have know Ray Marko for a long time. It was a wonderful experience to finally get to work with him in my recent Jeep Wangler purchase. Ray knew what I wanted & made it happen in a prompt & painless manner. Thanks Ray & Thanks Taylor Chrysler Dodge Jeep Ram!

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JonL

Sep 14, 2015

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Ray was extremely helpful and did a great job working with me on my purchase. I have bought 3 vehicles from Taylor and have been very happy with Ray and also with Jim in the service department. Being I was in the car business for over 20 years, I can honestly say that this place is great!

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Mrsjojobean

Sep 13, 2015

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We've never been treated with such respect from a dealership in our entire lives until now! It took us quite a while to find the vehicle that would fit all our needs and not once we're they pushy! Only helped and guided us. It was our very first purchase from a dealership and I'm very happy with the choice we made to go here. Thanks guys! Keep it up!

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screambring2015

Sep 12, 2015

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Helping my daughter make her first cat purchase, we landed at Taylor with recommendation of several friends. Our salesmen, Ray Marko and Joe Clark were absolutely fabulous. With a limited budget, my daughter shopped the used car lot and was treated like a new car buyer from beginning to end. Our experience with Taylor was far beyond expectations. Joe Clark explained every step in the process to my daughter and helped guide her every step of the way, earning her trust and my respect as a result. No hard selling, just friendly guidance.By far, the most pleasant car buying experience I have ever been a part of.

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gregory123

Sep 11, 2015

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This was my best experience at a dealership I wasn't sure what I was get but with the help from them I was able to get a car that fit my needs and I love the look iv already caught people looking at it in parking lots and I would recommend them to anyone they have a huge selection of new and used vehicles and a great sales team to back

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LoveJeep

Sep 11, 2015

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It was a pleasure working with the Taylor team! Everyone was pleasant and extremely helpful! We were very satisfied with our experience with the assistance that we received from Bryan, Joe and Jamie!

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RandyW

Sep 10, 2015

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Very pleased with sales, service and management at Taylor. This is my second purchase at Taylor. One sale makes you lucky. Two makes you good.

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Newcar

Sep 9, 2015

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This is the third new car in a row that I have bought from your dealership and the last 2 with John Crawford. He is easy to talk to and puts the pleasure back in buying . I would also like to say that I have always had a good experience with the service department.

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Royal6x6

Sep 9, 2015

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No pressure comfortable environment. Very knowledgable salesman. Deal was presented in straight forward, no back and forth haglling manner. Finance options were presented with no pressure to choose one over another. Actually enjoyed the whole process.

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Cyr

Sep 8, 2015

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Our salesman Kevin was very patient and answered all our question. He was not pushy about the sale but made sure we had all the information we needed and helped us find any savings we could get. Ed did a great job with our paperwork. He explained everything in detail and gave us the pros and cons of the warrenty, etc. We will defintely go back to Kevin and Ed for future vehicles.

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PAtiger51

Sep 7, 2015

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John did an excellent job helping me find a great car! He patiently worked with me and my specific needs and was patient in guiding me through the whole process. He went out of his way to make sure that I was well taken care of after my mustang had died and got me into a new Dart that will serve me well for years! I couldn't have done it without him! I must also give a shout out to Paul and the service department for helping me find out what was wrong with my car. I would definitely recommend this dealership to anyone! Overall, it was a great experience in every department. From sales to finance to service, Taylor Chrysler Dodge Jeep does an excellent job helping their customers to know that they matter! Love my new Dart and I am extremely satisfied!

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HMD

Sep 7, 2015

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Knowledgeable staff. Courtesy and respect describes Chad. I knew what I was willing to pay and that's where we got to very quickly even though the dealership was packed that day.

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Trrry

Sep 7, 2015

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Sergio was a real help. He was very patient while I was deciding, yet quick when I had a question. I would return to do business again with these folks

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Zimmer15

Sep 5, 2015

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Really went above and beyond to get us the exact vehicle we wanted. Went in for a Jeep we found online only to find out it had already been sold even after we were told it was available. They contacted the person who was supposed to take possession and was able to give us the one they had and fund them a different one just like it. Awesome customer service!

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journeyjulie

Sep 5, 2015

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Its a different atmosphere. They listen to me and my needs. They didn't judge my financial situation. They really care. I have a child with special needs in a wheel chair. I needed a small suv with special features. And fit my budget. They bent over backwards for me. They went above and beyond. Joe Clark was amazing. I doubted they could help me. He said we are different here. Have faith. He showed me the vehicle I need. It was above my expectations . I met Scott the manager too. They both put this amazing deal together and blessed me and my kids. Im a single Mom with two kids. I now have a brand new sm suv good on gas. And features that help my son with special needs and lots of room for him to get in and out. They really made a Miracle happen for us. I hugged them with tears of joy. Thank you so much. You guys treated me like a VIP. I went in with my head down and came out with my head held high. Thank you.

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Belinda123

Sep 5, 2015

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The rating isa 5 beause Taylor Dodge is a 5 Star place to buy a cat. Service dept is grand. This is the second car that we have purchased and will nevet go anywhete else. Purchased extended warranty so we shall be covered if something may go wrong after the warranty. Once u buy a cat here u will go back again. Thanks Ray and Taylor Dodge for always treating us great.

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Mary

Sep 2, 2015

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I highly recommend John Crawford at Taylor Chrysler Dodge Jeep. He was extremely knowledgeable and worked very hard to get me the van I wanted at an excellent price. He smiled, listened to what we needed in a new vehicle, and was honest. I feel confident knowing we made the right decision going to Taylor Chrysler Dodge Jeep. The entire team was friendly and very helpful. We love our new car and are very happy with the dealership.

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Derosmar

Sep 1, 2015

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Joe listened to what I wanted and didn't waste my time with what I didn't ask for. The selection here is by far the best in town

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katimorris

Aug 31, 2015

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Brian Burghorn at Taylor was a pleasure to work with. He found us the used car we wanted quickly and made the buying experience a breeze. We also got the best financing option - 1.5% lower than our own bank. I highly recommend Taylor. Thanks, Brian!

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Dsly123

Aug 31, 2015

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My saleman was Mark Bath, he geeted my right away but wasn't pushy. Knew everything about the vehicle I bought. Took the time to compare all the different vehicles on the lot.Very personable didn't leave me sitting alone while the numbers were being made, always made it a point to hold conversation.Great deal on my trade in

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Carlos123

Aug 30, 2015

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My sales consultant was very helpful, I told him exactly what I was looking for in a car and he made sure we found the perfect one for my wife. He was very knowledgeable about the car I purchased. He answered all my questions and showed me all the bells and whistles. The process was fast and easy. I would definitely recommend this place to family and friends.

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Tehtonym

Aug 29, 2015

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I went into the dealership after my car died. I needed a new vehicle that day. Even with my bad credit, Joe was able to find me great vehicles to take home. I got a decent deal, and drove home happy!

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garrett

Aug 29, 2015

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We have been working with Ray Marco for many years. He always gets helps us and gets what we need. I recommend everyone thinking of buying from Taylor to deal with Ray.

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jsproulls

Aug 29, 2015

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to buy and used vehicle I think I would be able to purchase one but with working Brenda and Sergio they made it so simple so I drove all the way to taylor which was over and hour drive and I drove back in a new vehicle.

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Shelby J. Townsend

Aug 28, 2015

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Great Dealership, excellent service and Big John Crawford was a great Salesman. We will be doing more business with this Deaslership and continuie getting our vehicles serviced at Taylor plus if and when we purchase another vehicle we will be contacting Big John.

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blackram12

Aug 27, 2015

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I purchased a 2015 Challenger Scat Pack from Taylor Dodge. My salesman RAY MARKO is the Michael Jordan of selling vehicles. Best car buying experience I've ever experienced, don't hesitate to go see Ray over at Taylor Dodge you will leave a happy customer.

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Dodge

Aug 27, 2015

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Ray Marko is an outstanding salesman who truly cares about his customers. I would highly recommend this dealership: Taylor Chrysler Dodge Jeep Ram! They ROCK!

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Jen-bianca

Aug 27, 2015

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I loved doing business with Ray and Joe. They both earned my business and made a deal we couldn't refuse. I will be back when the time comes for another vehicle :) Thanks,, Ray and Joe!

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Jasmine19

Aug 27, 2015

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I gave them a five star rating because not only did the sales consultant take the time to show us around and help me and my brother find a car, but he was really generous. Both John Crawford and Jamie Sykes helped us and made it all an easy process.

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Nene1201

Aug 27, 2015

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I gave Randy 5* because he was excellent from the time I walked in.. He helped work it out to get the car I wanted to get, just when I thought about settling for something I really didn't won't.. He told me he wasn't going to allow me to settle i walked in wanting an equinox i was going to walk out with just that &I did thanks Randy

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Shet

Aug 26, 2015

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Ray did a nice job. He is always very kind and curtius. A very valuable asset to Taylor! He has sold.me and my husband five vehicles so far! Anyone needing a vehicle would be in good hands with a sales guy like RaY!

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Cassiecailie

Aug 26, 2015

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Bought our second jeep from John Crawford. We were not sure if we wanted a jeep or car so we were able to test drive both before making our decision. No pressure made it easy to shop with John.

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scaccia7576

Aug 25, 2015

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John was absolutely amazing and I will only buy any future cars from him. I will be recommending all my friends and family to come see Big John.

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Chicagopurchase

Aug 25, 2015

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Taylor Dodge provided outstanding service in the recent purchase ofmy Dodge Caravan. Their pricing was upfront with no gimmicks.Bryan Davis and Ray Marko continued to follow-up after the sale. Being out of stateTaylor Dodge sent a driver to pick-up our family in Chicago and drove us to the dealershipto complete the purchase of our vehicle. Thank you for your "no pressure" sales and quality professionalism.

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canoetripper

Aug 24, 2015

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I dealt with Kevin Emling and he was extremely helpful in helping me work out my needs and budget with out making me feel pressured in the least. That was the number one reason I stayed and found the vehicle I needed. Also why I would reccomend Taylor Dodge to anyone.

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damptz30

Aug 24, 2015

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Always helpful and friendly. Easy to deal with. Good selection of vehicles. Parts and service also easy to work with. Would recommend to others for sure.

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troyal1211

Aug 24, 2015

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These guys were patient and friendly while we decided on purchasing a new vehicle. They were very helpful along the way also. We will return.

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mtomasek

Aug 23, 2015

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My experience at Taylor Dealership was exceptional. Chad Milliron and Ed Maisonneuve took great care of us, the whole process was very smooth and fast!

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mandy86

Aug 21, 2015

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I found the car of my dreams and was out of there driving it home within an hour and a half. Best car dealership experience I have ever had. Thanks guys!

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SeraWelch

Aug 20, 2015

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I purchased a 2015 Jeep Grand Cherokee a few weeks ago. I was referred to Ray Marko and I am extremely glad that I was able to work with him. Ray and Luke went above and beyond to make sure that I got exactly what I wanted and now I am in my dream Jeep. I can't say enough about how genuinely great they both are. Thanks for making purchasing my Jeep such a great experience! You guys are awesome! :)

JH

Jolene hauert

Aug 20, 2015

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I would highly recommend this dealership, especially Big John. When I wanted a new van, Big John provide several for me to choose form. There was no high pressure as I had at other dealership in the past. The whole process was very easy and friendly. I have utilized the garage in the past with a great experience and very friendly service. .

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scalisec757

Aug 18, 2015

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There knowledge. There Genuiene Personality. There Ability to make a young mans Dream Come Trueto be the Proud Owner of a New Jeep Wrangler!!

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Ashley

Aug 18, 2015

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I was referred to Taylor by my mom who had just purchased a new car. She called ahead of time and her salesman Joe came in on his day off to help me find and purchase my first new car! From the very beginning the service was friendly and informative, Joe found me exactly what I wanted and made what I thought was going to be a very overwhelming experience fun and easy! Jamie worked hard to make sure that all of the financing was in line with what I needed and did a fantastic job explaining everything to this first time buyer! I would not hesitate to send all of my family and friends to Taylor, I certainly won't be buying a car anywhere else in the future! Thanks Joe and Jamie!

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Jase

Aug 17, 2015

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I was very please w how accommodating Kevin was. Even past my purchase he has checked in and made sure everything was going ok and that I was happy w my purchase.

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dclarkrubicon

Aug 17, 2015

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I was referred from a friend to Ray Marko.Called Ray told him what I wanted.No problem was his response .It was his determination and genuine personally that made this amazing purchase take place.I feel as if I inquired a new friend. Now that I have meet Ray I will never use anyone else.With all his hard work he found Exactly what I wanted to the T.All my family and friends will know about Ray Marko at Taylor Dodge

TC

The Clays

Aug 16, 2015

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The entire staff at Taylor Dodge was just great! Hana at the reception desk always had a smile, the sales managers were easy to talk to and our salesman Kevin was perfect!! Kevin was knowledgable on all aspects of the truck we pur chased, answered all of our question, and went above and beyond to make this a great experience!!!

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carbuy

Aug 14, 2015

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Ray was very professional and honest. I have been dealing with Ray for many years and he has always been very professionalJamie Sykes was informative and professional

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jluns2413

Aug 13, 2015

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Ray marko was excellent. hassle free. easy going atmosphere and was able to get exactly what I wanted at a fair price. good value given for trade in as well

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pipski86

Aug 12, 2015

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Very satisfied with over all experience. Everyone went above and beyond to answer all questions and put my mind at ease. I quickly found out the team at Taylor is straight forward and there to help.

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dbedeker

Aug 11, 2015

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This is the 5th vehicle we have purchased from Taylor Chrysler and every time the experience has been great. Ray Marko has does an excellent job helping customers find all potential discounts/rebates that are available. We have come to think of Ray and the Taylor team as part of our family.

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Rachel

Aug 11, 2015

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This dealership did a great job accomadating what we were looking for. Finance also did a great job getting is where we needed to be.

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KenCas

Aug 11, 2015

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We give Taylor Chrysler Dodge Jeep Ram an overall rating of excellent because our experience was hands down the best experience we have had purchasing a vehicle for our family! The customer service was amazing and everyone involved in the process was extremely helpful and kind. The open lines of communication reassured us that we were being listened to and our needs were being met. We will HIGHLY recommend Taylor Chrysler Dodge Jeep Ram to our friends, family, and others in our community!KenCas

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jayallday56

Aug 10, 2015

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I had a grand experience at Taylor Dodge and would refer them to anyone. I was very satisfied with my purchase. I'm charged up and so is my Dodge Charger!!!!

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chrisjessc

Aug 10, 2015

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We had the pleasure of working with Ray Marko, who found us the truck we were looking for. We are thankful for his hard work and attention to detail to get everything to work out.

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Mrs. Phillips

Aug 9, 2015

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Big John is a breath of fresh air! His wonderful outgoing personality makes buying a car a pleasure! We have bought several cars from him and will be back again!

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daddyo501

Aug 9, 2015

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Great experience, I appreciate them working with me in purchasing the vehicle I was interested in.I would recommend the dealership and the salesmen Kevin Emling.

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angieluvscars

Aug 9, 2015

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This was our third purchase from Taylor. Chad did everything he could to make us feel comfortable and helped us secure the best deal for us. We will continue to purchase our cars from Taylor.

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Jeepgirl

Aug 8, 2015

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This is the second vehicle I have bought from Chad at Taylor. I love there is no pressure and they work very hard to get you the vehicle you want and work with you on pricing. They treat you like family. I highly recommend the Taylor Dealership to everyone. I worked with Chad, Jamie and Jim. They are great guys and the next time I buy a vehicle, it will be with Chad, Jim and Jamie again!

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Bishops4

Aug 8, 2015

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From top down, Taylor Dodge has great people working for you. From the GM on down they know how to make your car buying experience wonderful. I would highly recommend going to Taylor Dodge.

CA

Carl and Vee

Aug 8, 2015

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We have been buying cars at Taylor since 1993,Dave Taylor has always assigned us a salesman.Ray Marko and Aaron Hendershott took care of all our needs.they were polite and patient as it took me a week anda half to complete the deal,as i could not get off work to get back over there.these two men granted alot of requests and extras that met and surpassed all of our expectations.Ed helped us on our financing.Dave. Taylor happened to be there and he was gracious as always.now we look forward to our service needs which are also great experiences.

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biggt74

Aug 7, 2015

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I have given a five star rating to Taylor Dodge because they are very helpful. This is my second car I've purchased from them. They are very professional and they make you feel welcome. The people at Taylor Dodge) are very polite they will answer any question that you have if they can't answer they will find someone who can answer it. The overall experience is very comfortable and relaxed giving you a chance to ask them anything you need to know about what you want to buy. I would recommend Taylor Dodge to everyone. Don't believe me go and see for yourself and ask for Chad Milliron very nice guy. Then once your finish with Chad your directed to financial with a great guy Jamie Sykes who goes over everything with you. These guys are great. I enjoy myself every time I visit.

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LukeZie

Aug 7, 2015

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My family has done business with Taylor before and I decided to repeat business. Customer satisfaction at its absolute finest, I was helped from the moment that I set foot on the pavement. My purchase was personalized from the ground up with particular attention to detail and with a distinctively genuine atmosphere of trust. Thank you.

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robynduane

Aug 6, 2015

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We have purchased many vehicles from Taylor. As always, we are completely satisfied. They give us the best deal. Ray and Randy are great to work with. They are both very personable. Jamie in finance was wonderful too. We only recommend Taylor because they are the best!

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moore 47 happy

Aug 6, 2015

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great treatment from the whole staff it was a great experience will tell all i know to go to Taylor for the best deal around. will return for my next vehicle.

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Michaelfwallace

Aug 6, 2015

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We were treated like family! We will recommend to all our friends! Even though we had to wait until the car was driven from another lot, the entire staff made sure we were comfortable, happy and fed!

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leroy sanders

Aug 5, 2015

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I enjoyed the experience that I had with Taylor. Mr. John was very helpful with finding me a good car, and did his best for the finances to accommodate my income. I would be bring Taylor some business from Chicago as much as possible. Thank You, John and the entire staff for your expertise and, friendly atmosphere that you provide.

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mikefloersch44

Aug 4, 2015

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we recently bought a jeepwrangler and decided to get another jeep. we decided on a jeep patriot. last jeep we dealt with brian burghorn. we started dealing with randy ayers and brian sat in on the sale. i couldnt begin to tell you how satisfied we were with them both and felt comfortable the whole experience. i would not hesitate to go to taylor again and would recommend brian and randy as professional top notch salesman.

CM

chris&kim milling

Aug 4, 2015

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As usual I always visit my favorite salesman, not because I knew him personally but because our first experience the best we ever had. Not only did we drive away with a new vehicle. But we also left making a new friend.

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Apalinski

Aug 4, 2015

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They have always been so helpful and nice. We love Ray and it was amazing that Jamie found a lower interest rate for us especially since we had already signed loan papers showed they really do care about the customer first!

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Emily51416

Aug 2, 2015

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It took me two months to finally find something that worked for me. I really had no idea what I was doing but everyone I came in contact with was beyond great. Everyone here is so nice and are not just trying to be the better dealership....I mean they want to sell you a car but won't shove one down your throat to make you buy it. I went to other dealerships in town but they seemed to be the only ones that didn't give me that feeling of being forced to buy something right then and there. Definitely the place to go if you want a great...and fun!...car shopping experience! I loved working with Joe but did talk with other dealers just passing by or seeing them with other customers and they all are great.

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sully4434

Aug 1, 2015

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The over all process was made very simple thanks to Ray. He was also very energetic witch lightened the mood for me. He made buying a car fun and enjoyable which it could be. I'm glad he was the one to help me buy my first car!!

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casinoxx

Aug 1, 2015

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One thing i hate is spending all day at a dealership waitng.... not today!!! working with Ray Marko was a fantastic time! He made everthing quick,easy and affordable!! Thank you team Taylor and thank you Ray Marko!

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Nancysweyer123

Jul 31, 2015

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My sales associate Randy Ayers, is the most patient sales person. I am a really picky girl.. Cant make a decision when it comes to a big purchase. Randy was very professional and friendly when we arrived. I am not so friendly at car dealers. Its a lot of money. Anyway. He was so patient. Kept letting me drive differnt jeeps. In and out in and out. Test drives diferent models. Explained the difference between each. Treated me with respect and especially patience. I also was there with my husband. But he knew this was my car and adressed me and my concerns. Which i appreciated as most salesmen talked to him and not me. Anyway. He knew the car i liked and he was helpful in the purchase. I am now driving the vehicle that i have want for ever!Thank you randy for your patience. Hope i didnt tire you out!!lolThanks againNancysweyer

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jopa73

Jul 30, 2015

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I got into a car I didn't care for. I was able to turn things around when I met Ray Marko! Got me out of my car and into a Jeep Renegade. I love it!

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Kjabs34

Jul 30, 2015

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This is the second vehicle I have bought from Ray Marko. I now live in the Chicago suburbs, but I knew there was no other place I wanted to purchase a car from. Both times Ray was amazing to work with. He gave us a great deal and spent time going over all of our different options making sure we left extremely happy with our purchase. When we are ready for car #3, no matter the distance we will be heading back here.

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j2mhill

Jul 29, 2015

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They were great to work with. Provided great service and communicated clearly every option available. Will recommend to family and friends looking to purchase a new vehicle.

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rivercleanup gal

Jul 29, 2015

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I had an attentive salesperson in Sergio. I gave him the specific features I was looking for in a vehicle and he offered me some choices that were right on target. I visited twice and both times he made sure that my specific requests were met. The second time resulted in a purchase that met the expectations of both my husband and me. This was a great buying experience compared to past purchases at other dealerships. I will recommend Sergio and Taylor Chrylser Dodge to friends and family.

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Bigcatnebraska1523

Jul 29, 2015

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When working with Big John at Taylor Chrysler Dodge and Jeep I was unsure of going in for a new vehicle or used. John was able to show me options for my budget in both categories and provide the information on the benefits of both options. Eventually he showed me the "dream" vehicle and helped make it a reality. The finance group and management helped not meet my budget request but blow it away. I am grateful for finding and working with a dealership with character and customer service the priority not the sales number that gets the best profit. I'll be a lifelong Big John client and Taylor Chrysler Dodge and Jeep custom!

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mark

Jul 28, 2015

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seen truck online they got back to me in 10min and hit the road well worth the 2 hour drive very friendly and helpfull and i i gottruck so win win

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Dawn ryan

Jul 27, 2015

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I had excellent service from Randy Ayers and Jamie Sykes. I also want to compliment the porter ( don't know his name) on a great job he did on washing my new car to take home ! It was a pleasant experience and I will definately be back when I'm ready to purchase another vehicle. Thank you for all your help and excellent customer service.

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TwinJeeps

Jul 27, 2015

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Here is an organization that does everything right. From the moment you walk in to when you drive off in your new car, these guys have every aspect covered with professionalism, kindness and courtesy. These people are superb. I was very impressed. Buying a new car is usually an unpleasant experience as many people will attest to. It was years since I bought a new car and the last time the experience (at a different dealership) was unpleasant to say the least as was pretty much every one of my previous purchases at other dealerships. Just the thought of buying a car became something I dreaded, even hated . Now it's fun to buy a new car and I look forward to my next purchase at Taylor. In my opinion, these folks have totally redefined what buying a new card should be like. I was so happy with everything that I came back and bought a 2nd new car for my wife the following day.

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doubleb2468

Jul 24, 2015

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They were very helpful threw the whole process and getting me approved for financing there all great sales people crew everyone was very nice the manager was quick with getting the finishing touched and thw sales was quick

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Jim3493

Jul 23, 2015

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Time of sale, finance, and delivery were excellent. The price was right compared to other dealerships. We will return to this salesman again when it's time for us to buy another vehicle.

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joeljeep

Jul 23, 2015

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Ray and his assistant Luke were an awesome people to work with. Very helpful , knowledge able and cared about what they were doing. We had a price we needed to be at and he helped us get to where we were comfortable. Found a Suv (Jeep Compass) With everything we wanted . They didn't have the color we wanted at the dealer ship, but they got it for us in less than 2 days! Looked at and test drove 7 other suv's. We thought we were going to have to lease but Ray and the team at Taylor helped us get a great deal so we could buy it and we didn't have to get the stripped down model. It's beautiful and we love it! Thanks Ray and Luke. The Vaughns

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nowake642

Jul 23, 2015

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They are an excellent dealership. We got the deal done quickly and the paperwork went fast. I will buy another car here. Everybody was very friendly.

HC

happy customer

Jul 22, 2015

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I have ben purchasing from taylor Chrysler since 2011 and have had very good service. I have purchased 5 cars so far. must be ok. huh?

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Shordyjay

Jul 21, 2015

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Went in to just get an idea of prices and the type of car i would like. Noah was excellent help not only did he find me a car that i loved he was able to get me almost $2,000 off and I practically drove home the same day. It was a great experience for my first time getting a car from a dealership. Would reccomend them to all!

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carmelmilk1

Jul 21, 2015

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Sergio was the first salesmen to meet and great me with a smile. He knew how to make a customer feel very welcome and relaxed. He was able to point out what my needs were in making a decision and very fast. I have bought many cars and this was by far the quickest car sale I have ever made. Thanks Taylor Dodge for your service and very friendly staff.Jonlynn Hawkins

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ErnieG9312

Jul 18, 2015

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Sergio did a great Job finding the car I needed, everyone treated me very well. Even though he was working with a few other customers at the same time, he managed to get the job done. Great Job to everyone at Taylor.

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Astem

Jul 18, 2015

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My overall experience was amazing. The workers we're extremely patient and willing work at my pace. I highly recommend this dealership to any looking for a vehicle.

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dhennessy

Jul 16, 2015

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No stress at all! Brian new what we wanted and found it for us at the price we wanted to pay. He made sure we were happy with everything and took the time to explain the things we didn't understand. We didn't feel pressured or rushed. A great experience!

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Kan00289

Jul 14, 2015

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By far the best car buying experience I have ever had. Ray Marko is a salesman that cares about the customer not the almighty dollar. His assistant Luke was awesome also. Will recommend Taylor dealership and Ray to all interested in buying a car. P.S. Jamie was pretty good too.

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Ajawife

Jul 13, 2015

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I had a stress free time during the negotiating phase of my vehicle purchase. The dealer made me feel comfortable. The dealerships atmosphere was relaxing and the entire staff no matter where they worked in the dealership was extremely friendly.

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Mex

Jul 13, 2015

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Went to the dealer to look at a new vehicle they had listed on the Internet, meet with our sales person who was friendly. My wife and I were not sure on a vehicle and wanted to see a few different ones. After looking at a few different ones we looked at the jeep that we came to look at, the price was more than listed in the Internet. Sales person told us it was due to upgrades the dealer did and the website must not have been updated. We test drove another vehicle and narrowed it down to two vehicles, my wife and I wanted side by side numbers of both vehicles in which the dealer was hesitant to provide. Then after receiving the numbers on one of the vehicles they barely adjusted the price. I believe they came down around 750.00 dollars. After we told them that would not work they kept extending the term of the loan instead of working on the price. We pointed out to them that other dealers had the same vehicle priced lower on line and were told that those prices were just to get you to there dealerships and they would not be that low. We were unsure if the vehicle we were dealing on was the vehicle that we wanted for sure so we decided to leave and shop around. The next day we purchased the same Jeep we looked at with more upgrades for just shy of 5000.00 less without any negotiating. Overall the service was not horrible but they were unable to provide the vehicle we wanted for the lowest price.

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Jeremycamaro69

Jul 12, 2015

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My experience here was great. No hassle or run around on price. The staff is very knowledgable and friendly, and willing to jump through hoops to make your experience the best it can be.

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Branden123

Jul 11, 2015

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Ray was a great guy to work with and really made my first time car buying experience great and easy. Overall it was a fantastic experience.

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Bwilk09

Jul 9, 2015

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Brain was a great sales man, not pushy at all! Ed was very informative with financing options. Everyone was very friendly. Very happy with my purchase!! Would defiantly go back.

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newvan

Jul 9, 2015

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Noah and the people At Taylor are wonderful. I have been using the service department for years. After 12 years it was time for a new van. I told Noah what I wanted and he found it. It is perfect!

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Captain Gearless

Jul 8, 2015

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I was pleasantly surprised by the sales staff ability to listen, comprehend and successfully convey our needs. Thank you. I will happily work with this group again.

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Goranson88

Jul 7, 2015

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Super easy experience....friendly salesman willing to stay late and help. Offered a fair trade for my old van. Kevin did a great job picking the perfect car for me by asking important questions up front.

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Sjkeigher

Jul 6, 2015

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I recently went to Taylor to upgrade my wife's vehicle to a SUV. We worked with Chad and had the best experience. His car knowledge is exceptional and he is more than willing to help you find the best car for your needs. He also helped us get the best warranties possible and was more than fair with negotiations. After dealing with the other people at the dealership, I would absolutely recommend this place to anybody who is looking for a Chrysler, Dodge or Jeep. They do have a wide variety of other makes, be sure to check out their website.

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BBB123

Jul 6, 2015

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The entire staff at Taylor was friendly and courteous. They took the time to help me find a suitable car for my son. They were very patient and offered a multitude of options. Definitely the best car buying experience I've ever had!!

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tbult

Jul 4, 2015

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Very friendly and helpful. They take the time to make sure all your questions are answered and you get what you're looking for. Even while on vacation Ray worked with me and made a deal.

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Behrew

Jul 1, 2015

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Sergio was great! Super patient and understanding and he helped me and my family find a vehicle that was amazing and actually in our price range. This was our first car and we bought a 2015 Jeep Compass that surpassed our expectations and we are very pleased. Will definitely be going back to Sergio when we get our next vehicle in the future.

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TomCooke

Jun 30, 2015

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I bought my 9th vehicle recently from Taylor and will purchase more in the future. Sales people, service department, and the owner are all great people and great to work with.

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Vanadam

Jun 29, 2015

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People are friendly and really try to work with you. The sales people arent pushy either.Glad to say my family is a dodge family.

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P.Buchanan

Jun 26, 2015

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Incredible staff incredible staff, friendly service, and an amazing job. Those are the words that I would use to describe Taylor Chrysler Dodge Jeep. My overall visit to that company was incredible. My expectations were low that I would be approved for a vehicle but they worked with me and they worked with the Bank to ensure that I did. I couldn't be happier.

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Amy11

Jun 25, 2015

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Great experience in every way! Ray was very helpful and took very good care of us through the entire process! He tried his best to speed the process up but explained every detail thoroughly. The financial department was wonderful to work with as well. Overall, great new car buying experience!

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Calling1

Jun 25, 2015

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This past Saturday I purchased my 7th vehicle from this dealership. I had the pleasure of working with Kevin Emling. I've purchased my last 5 vehicles with Kevin as my salesman. he has always conducted himself in a professional and trustworthy fashion. Once you purchase a vehicle from Taylor you are automatically adopted into the Taylor family.

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Brian2015

Jun 25, 2015

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I had been working with Ray on the purchase of a new Jeep Wrangler Unlimited and when we came up with the options that I wanted, we started a search online as Taylor did not the specific options. When I went home to get the approval from the wife, she stated she wanted to hold off some so I agreed. Needless to say, her plan was to surprise me on Father's Day. AND I was surprised when we drove back from our weekend get-away and I opened the garage door and found a brand new Jeep. Thanks for the help Ray. Love the new Jeep!

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Author

Jun 24, 2015

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He was very nice and provided excellent service that was both oriented to our physical and budgetary needs. He was honest about the auto inventory and made me fee welcomed

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Happy

Jun 22, 2015

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For the first time in my life I enjoyed buying a car. Kevin was pleasant, informative, personal and caring. He listened, answered questions and had a wonderful smile. No pressure was even hinted at and we were comfortable and confident with our decision. Prices were also good. We will come back for our next car!!!

1H

1 Happy Customer

Jun 21, 2015

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My Salesman was Kevin Emling. Kevin was referred to me by my neighbor, who is also a trusted friend, so my expectations were high to begin with. Having had previously awful experiences buying cars, it was very refreshing that Kevin wanted to know what kinds of vehicles we were interested in seeing, and what our budget was. Kevin treated by wife and I like we were close friends of his even though we had just met. He made us feel very comfortable and we were able to work through our options until we narrowed the choices to one. The pricing was fair and affordable on a Chrysler Certified used car that looked great, met our needs and gave us a supportive warranty.

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kenram1500

Jun 20, 2015

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I purchased a 2015 Ram 1500 at Taylor Dodge. I worked with Ray Marko in sales. The dealership was excellent. Ray was very professional and did an outstanding job and met my needs. I will purchase my next new vehicle at Taylor Dodge.

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JEEP6132015

Jun 18, 2015

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I went to the dealership wanting to test drive a Jeep Cherokee before I decided 100% on getting the Chevy Equinox which I had test drove the week before...Ray Marko met me at the door and stayed by my side for the next few hours until I happily drove away in my new JEEP!! He was really wonderful and made the stressful/long process of buying a car a breeze. Add in that he is a funny guy and that he worked really hard with Scott to get everything where I needed it to be so that I could leave with the Jeep I wanted. I'd dare say he is the BEST! After my plates were on and all the paper work was over (which Jamie handled so quickly and efficiently) Ray stayed behind so that he could make sure that my Fiance and I knew how to work all the fun gadgets inside the car. That - and everything else he did for us - was so nice and I will forever appreciate Ray and his kindness, attention to detail, and all his hard work! Everyone was wonderful and I would recommend buying a car from Taylor to everyone! Even a salesmen from another dealership!Thanks again Ray! You rock! :)

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Newcarbuyer

Jun 16, 2015

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This dealership made buying a vehicle easy. They were accommodating and hassle free. They did not give us the run around and laid everything out honestly.

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Guertin

Jun 16, 2015

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Noah made our buying experience wonderful! This dealership has taken great care of us and continues to do so through their great service department. We are very happy we chose Taylor.

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ffwifey93

Jun 16, 2015

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I love my new Grand Cherokee! This is the second vehicle in a row my family has bought from TCD and we will keep going back. They break their backs to get you the vehicle you want, in a price range that works for you. The staff is polite, knowledgeable, and show every guest the same hospitality as an old friend. Car buying is usually stressful and lengthy, not here! The vehicles are top notch, just like the dealership. I will continue to be a customer.

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Crusaders2003

Jun 15, 2015

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Our experience buying our vehicle was excellent! From the welcoming and friendly atmosphere to a great deal on our vehicle, we were very satisfied! Our sales associate was awesome, so friendly and knowledgeable! I would recommend this dealership!

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ScottyPtheflooringguy

Jun 15, 2015

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Ray was a great salesman and catered to all my family needs and options that we where looking for . Thanks for the dedication that you had to keep searching for us we are so pleased with our purchase from Taylor dodge!!!!

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jaymundo4

Jun 15, 2015

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Came in from out town to see Ray Marko as I have purchased 4 vehicles from in the past and every time I have had a great experience, he makes me and my family feel at home when we are there. Truly the best dealership I have been too and will always be the 1st one I visit when looking to purchase a vehicle.

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cavness14

Jun 15, 2015

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I was very happy with my service got me truck I wanted at the price and pay me t I wanted...exallent service and salesmanship...would recamend this dealership to everybody..outstanding job thank you

AC

Angels compass

Jun 15, 2015

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So far I am in love with my vehicle and Chad made the process so smooth and easy. Transitioning from my 97 to a new truck was easy

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jasonfreedom1

Jun 14, 2015

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I'm glad I had Kevin as my sales person. He made my wife and I feel comfortable and made purchasing the new vehicle very easy.

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flores986

Jun 14, 2015

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Waited a little long to finish the paper work with the Finance dept. Other than that it was a good experience overall. Everybody was customer service friendly as well.

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Ceagma98

Jun 14, 2015

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We just purchased our 2015 Jeep Grand Cherokee and love it. Our salesman Randy is awesome. We purchased all of vehicles from him and he really takes of his customers and makes sure you get what you want and the best deals. Ask for Randy Ayers and you will be driving your new car in no time.

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Metoo

Jun 13, 2015

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Whenever I am in Taylor I feel like part of the family. The staff is extremely friendly and proffesional. Ray Marko has a great personality and explains every question I have and then some. Will definetly recomend these great people to anyone looking for something new in a vehicle.

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douglas olsen

Jun 12, 2015

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Chad and Ben made me relaxed that is why I came back to buy a second vehicle from you.they are very nice people to work with. I would recommend them to everyone.

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Eventine1

Jun 10, 2015

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Very friendly and knowledgeable sales staff. I ordered a car in late April and Randy kept me updated on a weekly basis. Transaction was smooth. Will deal with Taylor in the future.

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Gabby.Blanchette

Jun 10, 2015

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Every time I have gone into Taylor I have been treated with the most respect! They work with you to find you the best deal!

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M. Are Jeno

Jun 10, 2015

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I wouldn't go anywhere else. As a Mopar die hard fanatic, i choose only the best place in the area for my purchases of vehicles, and that's Taylor Chrysler/Ram/Jeep/Dodge. I have faithfully followed and have purchased 4 vehicles now from their top guy "Big" John Crawford for the last 5 years+. He is knowledgeable, courteous, and informative. No pressure at anytime, and definitely listens to my questions and concerns, and answers them with educated answers. I plan on moving in the near future, and still plan on making deals with John and Taylor Chrysler. For a no pressure buying experience, stop by, check out what they have, and ask for John. Tell him I sent ya!

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David

Jun 9, 2015

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I went in to get a new car for my daughter and I (that she approved). Noah was excellent on working with me for two nights after I got off work to help me find a new car. They are a great dealership in book. They took their time helping and figuring out the right vehicle for me. Great friendly car salesman even the guys behind the wall working on numbers. Craig was awesome as well, I know he did what he could do for me to help me leave with a new car. He even came and talked with me about the best options for my budget. I am very pleased with my new car (jeep patriot) that I love. I'm already telling my friends who are looking for a new car where to go and who to see. I will definitely be going back in the future!!! I would rate a 10 if possible.

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Durango

Jun 3, 2015

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The staff at Taylor made my new car search painless. I am very particular when it comes to quality and they were patient throughout this process answering all of my questioning. We visited the dealership on several occasions. The sales manager took the time to review all financial figures that go into a lease vs. purchase.

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HeRoseInThree

Jun 1, 2015

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Taylor has always gotten us into a vehicle that suits our needs. This time it was a better deal to buy a brand new vehicle than it was for a cheaper used one!! Ray, our salesman, was very friendly and helpful through the whole process. Ed, the finance guy, was also very helpful in explaining warranties and the paperwork for us. Taylor is the place to go! Thank you! :)

RB

Ram Buyer

May 31, 2015

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The salesman and the Internet manager were more than helpful, going over and above the call of duty.We were in a hurry and husband was getting hungry and cranky. They did all they could to satisfy us as fast as possible,including picking up something for us to eat,making us their first priority. This was the best dealership by far and we appreciate all that was done and will definitely come back for our next car or truck purchase.Thankful that there are still good people who really care about you as a customer.Job well done!!!

B&

Brian &Linda L

May 30, 2015

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Got a great deal on the truck we wanted.Salesman,Ray Marko,was helpful and stayed late on a Saturday night to complete our deal.got us the options we wanted.

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lkcurtis

May 27, 2015

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I came into Taylor Chrysler Dodge Jeep Ram knowing that I heard good things about them but not realizing how amazing the experience really was going to be. I came to see Ray Marko but he was a little busy so he teamed up with Aaron Hendershot to provide me with help in finding a vehicle. The moment that I walked through the door Ray stated ''we are going to take care of you, don't worry'' and they really did!

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pinky

May 27, 2015

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As soon as I met John Crawford I felt like we were old friends. We had a lot in common and I felt that he understood what my needs and wants were. He made a 30 year dream of mine come true.

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2015Hemi

May 26, 2015

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Recently went in to purchase a new vehicle and drove off a short time later in a brand new Dodge Ram. Brian Burghorn is a great salesman. He answered all of my questions and helped me through it all. Jaime Sykes was great also in the finance area. Great bunch of guys working there.

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funcar123

May 25, 2015

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Our experience with buying our used jeep was pleasant. Our sales consultant John Crawford did everything he could to help us to get the best deal we could. We highly recommend Taylor Chrysler Jeep Dodge dealership for anyone wanting to purchase a new or used vehicle.

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jeepguy78

May 25, 2015

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Brian was good to work with and was able to get me the car I wanted. Scott was able to answer all my questions and assist my decision.

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Mallorysue

May 22, 2015

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So happy with the work the guys, especially Chad, did to get me the car I wanted. They go above and bento make you the happiest!

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Stacy

May 22, 2015

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Right from the start when we walked in and talked with Mike Latham I felt 'listened to'. We knew what we wanted and our salesman, Kevin Emling, was outstanding. He was very helpful and really did a great job getting the car we were hoping for.

RG

Roxanne G.

May 21, 2015

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Great experience with Jim Crosswell since we consider him as family since we have dealt with him for many years now and he is the reason for us returning to Taylor to buy a vehicle after moving to TN and unsatisfied with our last purchase. I drove away with a beautiful Birthday Van :) John Crawford finished our deal and I was VERY happy with his professionalism and quick response to fix some small details. I am glad to be part of the Taylor Chrysler Family!

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TheBFamily

May 20, 2015

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Nice people & great service! Sergio was very helpful. Our family purchased 3 vehicles in a week, a new and 2 used. We were treated very well!

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Allie

May 20, 2015

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Mike was a real pleasure to work with! He understood my needs and was able to help me drive away in my new 300!!! He is awesome! !!! Thank you Mike!!!:love it!!!

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Sonshinefamilyof5

May 20, 2015

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I had to purchase a vehicle after mine had been totaled. I talked with Chad and explained the situation and gave him an amount I had to work with. Chad and Jim Croswell worked together to find me a car in my budget. They went above and beyond what I could have hoped for. My husband and I are very thankful. It was great to to do business with genuinely kind and compassionate people that didn't prey on our vulnerable situation.

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rvman9

May 20, 2015

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The experience at Taylor and especially with our salesperson Mike Latham was fantastic. From the time of my first call till the time of his response back to me with the price , payment on a car was 15 minutes. Then before I knew it we were in a new Dodge Dart for my Wife. His expertise helped us in minimal time and he was very professional and courteous. Truly a Great experience !

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rfrue

May 20, 2015

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Appreciated the time Mike Latham took to get us the car we were searching for. Great dealership!!

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barbieb91

May 20, 2015

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I was recently in a car accident and the car was totaled. I needed a new car quickly and at a price we could afford. We called Taylor Dodge and in a very short time Mike Latham called with the perfect car for just the right price. When we went in to do the paperwork Ed got us in and out extremely quickly but was able to still explain everything. An excellent experience!

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jeeplady

May 19, 2015

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This would be my second experience first was for our son. I was just there to cosign ended up in my name due to his credit. If I would have known it would have been different found out at signing. We were trying to build him credit for his future. This time I had a Chrysler so I figured I'd get a better deal. The salesman was great he listened to my needs in a auto, I was between 2 cars on the lot in my price point with the options I was looking for. I am now a owner of a 2014 Jeep Trailhawk with some great options. He made the experience a smooth one, some things like having a Chrysler product a better deal that didn't happen .The true test will be when I come in for service on my auto everything seems to change after you drive off the lot I'm hoping Taylor will provide the excellence in service as they do with sales too make them my dealership in the future.

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jhjarnagin72

May 18, 2015

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Needed a car for my dad and Ray at Taylor Dodge got it done for me. The best!!!!

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Emily

May 18, 2015

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From the moment we stepped on the parking lot til the time the keys were handed over to us as a new owner our salesman was with us every step of the way making sure our questions were answered. Randy went above and beyond at making us feel comfortable and at ease and allowed us all the time we needed to make this important decision. I would highly recommend asking for Randy as I'm sure you will be just as pleased with your experience as we were with ours.

RH

rubicon hardrock

May 18, 2015

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The reason I gave the dealership a 5 star is from the moment we walked in the doors we were treated like family and never once felt pressured. This was the BEST experience my family has ever had buying a Vehicle. Mike Latham is GREAT and made our experience enjoyable. The whole staff was very nice and always professional. We absolutely love our new 2015 Jeep Rubicon Hard Rock.

LC

Linda Curry

May 18, 2015

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Buying a car isn't something a person does everyday, so it can be a little scary to anticipate spending a lot of money on something you aren't an expert about! Noah Posthumus put me at ease right away -- he's friendly, professional, patient, and knowledgeable. He answered all my questions, and showed me features on different models in such a clear way that made it easy to decide what I wanted. He was helpful and honest. I never once felt pressured or rushed -- just the opposite -- I felt confident that he advocated for me to get the car I wanted, with the features I wanted, at the best price. Appreciated the 0% financing, too! Now that I've had my Jeep Grand Cherokee Limited for a couple of weeks, I can wholeheartedly say that I LOVE it!! I'm looking forward to many more years of enjoying driving it. Thanks, Noah, and the rest of the staff!!

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MissPiggy35

May 16, 2015

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I gave them 5 stars because they made me and my children feel like family and not just some random anybody just looking to buy some old beat up car.

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toryt

May 15, 2015

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I like there services they made people feel welcome and right at home thank u Chrysler dodge for all your good services and help me make a deal

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BPijus

May 15, 2015

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Ray Marko is such an amazing salesmen! I went in just thinking I was looking (never expecting to be able to buy my own car myself) and left with one that I am completely IN LOVE with all because of this amazing man! He worked with me with financials and I was in and out in no time! Everyone at Taylor Dodge has such great bed side manner. Sergio is also a huge sweetheart and was very welcoming to helping me also. HIGHLY RECOMMEND them!

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apowell0226

May 14, 2015

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Ray Marko is an awesome salesman! I would recommend him to anyone looking for a Jeep, Chrysler or Dodge! I bought a 2015 Jeep Patriot from Ray and I can honestly say it was a painless process! Ray did everything he could to help me save money. I will definitely buy my next car from Ray!

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michaelvelazquez1091

May 12, 2015

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Big John was awesome he did such an amazing job getting me into my first new vehicle! Will be going back there and recommending Big John to everyone looking for a vehicle!

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alih54

May 11, 2015

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All of the people we talked to at Taylor Dodge were helpful and friendly. Our sales guy, Big John Crawford was really helpful in showing us different options for vehicles and helping us select the best bang for our buck. When we were looking on the lot we never felt pressured to buy. John was willing to work at our pace. The purchasing process was quick and painless. If your looking to buy a new or used car my husband and I recommend Staring at Taylor Dodge!

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Rmayer8

May 11, 2015

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I only purchased my car because of Ray Marko's amazing customer service! I will recommend him to everyone I know. Thanks so much Ray!

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crazywitch

May 10, 2015

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I always call Ray when I need a car . He takes the anxiety out of it. He calls when he finds what I need . there is no pressure.

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JeepieMcJeeperson

May 9, 2015

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I went to Taylor for 2 reasons, I was interested in purchasing a new Jeep & my Father said he also had a great experience... I was approached very quickly, and I was pleased with how friendly everyone was. We cut right to the chase & I couldn't be more excited with my purchase. I even got a high five a few times. Ha! It was great!

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Neander98

May 8, 2015

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I have purchased over 12 cars and trucks from Ray Marko at Taylor Chysler over the last 18 years and referred many others as we'll.I am old school and believe in honesty and loyalty which is hard to find these daysAnd I can say from experience the team at Taylor has always gone above and beyond Thank you Dave Taylor for the last 18 years and I am looking for to the nextHappy customer Steve

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Matt1979

May 8, 2015

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I just purchased a 2015 Jeep Patriot from Taylor Chrysler Dodge Jeep Ram. Mike and Chad with the sales team were great and friendly and were able to help me find the vehicle that fit my budget and requirements. Jamie Sykes in the finance department was able to help me secure a loan and get my Patriot despite my less than perfect credit history. This was a pain free car buying experience and will absolutely buy from them in the future.

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TRLee

May 7, 2015

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I purchased my Chrysler 300 at Taylor Chrysler Dodge in Bourbonnais IL. I have purchased several vehicles from Taylor Chrysler , I have always been treated fairly and with respect. I also am very pleased with the Service Dept. they are thorough and quick and never do anything until they check with you. I can recommend Taylor Chrysler Dodge to my friends with confidence .

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Tlkroll

May 5, 2015

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Big john made my experience at Taylor Jeep great! It was pretty quick and harmless. I love my Jeep renegade. We only had to negotiate once and he got me to the point I needed to be at.

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Stiney9

May 4, 2015

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We looked at a few cars. Brian was very informative, he went over everything on both cars we looked at. He was so very friendly and patient. He took the time and answered ALL of our questions. Then, when it came to the deal he was not pushy in any means. He found a deal that we could work with. Jamie was great at helping us get to our budget. He was also very friendly and informative. After we got everything squared away, Brian came back to make sure we didn't have any other questions on the car. This was the best car buying experience we ever had!! Thank you!!! :)

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Wolfspirit3636

May 4, 2015

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Extremely helpful, kind, and reliable. Very trustworthy and will be back in the future. All of the staff is very helpful nice. I will without a doubt be referring family and friends to visit Taylor Dodge and speak with Ray Marko next time they are considering getting a new or used vehicle.

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schwicky1

May 4, 2015

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This is the 2nd vehicle we've purchased from Taylor and the experience has gotten better. We were treated is if we were family. You can tell that the involvement from the Taylor team is at a high. Most of the time when you bring up being at a car dealership, people get the sense that you are being taken for your money, but at Taylor, that is definitely not the case. Everything was explained to the "T" and there were no hidden "fees" or costs.

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richievette

May 1, 2015

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2nd vehicle bought from Taylor. Taylor Dodge has great taste in the automobiles they offer. Great place to find that unique car you've been looking for, or the work truck you need. No shortage of selection. Great customer service. No pushy sales gimmicks. They ask what you want to look at and get the keys, simple as that. Both times I dealt with Brian Burghorn. Brian, and was great to deal with. He is knowledgable of the cars they have, and made the car buying experience a great one. He will be the first person I see when I'm ready for another. Brian's support team works hard for you too. Scott Clausing was great in financing end of things done. Kuddos to Scott. Ed Maisonneuve got me in and out with the paper work. The whole process was very fast. Left the dealership feeling great. Like the title says....no reason to go anywhere else!!!!!!

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Lctapp

May 1, 2015

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First of all let me say, THANK YOU to Ray Marko! Ray helped me get a amazing deal on my fully loaded 2015 ram 1500 ecodiesel, not to mention he got me the most out of my trade! So if your going to buy a new or used car or truck....call Ray Marko!!!

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Brian123

Apr 29, 2015

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Our experience was extraordinary. Our sales person Sergio was knowledgable and extremely helpful. He helped us process what we actually needed verses what we came in looking for. The result was a choice we didn't expect, but one that not only met our needs but saved us money as well. I can't recommend Sergio or Taylor high enough!

SR

sallyand ray

Apr 29, 2015

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I had been reviewing town and country vans for several months. I have three cars with two drivers and was looking to trad in two of them the cars were 18 and 23 years old. I expected to get 3 to for hundred but got 1300 for both cars. whith insentives they were able to bring my new town and country to the monthly payments I had hoped for. In all the deal was to good to pass up. This is the third vehicle I have bought from Taylor and I have be most satisfied each time.

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elisabeth

Apr 29, 2015

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I was referred to Chad by my parents and he did a fantastic job of getting me into a new vehicle that met my financial limitations while providing a safe, well-appointed vehicle for the me. I drive a lot of miles so a safe, comfortable vehicle is very important to me. Chad made sure I had exactly the vehicle and options I wanted while staying on budget and providing excellent customer service. Jamie handled the transaction flawlessly.

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Frick528

Apr 28, 2015

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Great service!! Nice staff and good experience.. No funny business and easy to work with to get what I wanted for a reasonable price!! I would recommend this place to anyone looking for a car

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MIkeSwaim

Apr 23, 2015

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As everyone knows, a purchase of an automobile can be a great, or horrid experience. At Taylor CJDR, over the past 5 years for me and my family it has been wonderful. Let's talk about the DREADED service department, and the nasty service writers who just sell you everything and anything to make a commission??? Is this the case at Taylor??? DEFINITELY NOT !!!!!I have over the past 5 years and also in the past 6 months had multiple visits to Taylor service and when I arrive I am always warmly welcomed and treated with respect and kindness. I have had the occasional "misunderestanding" as to needed and recall service and what is or isn't covered. However and here is the main point of this missive, if you take the time to work with and talk to Jim Metzger, Shaun Cody, Bob Penley or the Service Manager Paul Jones, there is almost nothing they won't do and no explanation they won't legitimately cover to show and make certain you are well taken care of. This is the kind of service department that brings the customer back for more great service and another visit to the sales people. I want to compliment Paul, Jim, Cody and Bob along with the technicians that do the work. My experience at Taylor service is always an easy trip to the "painless" automobile doctor. Kudo's to GM Jimmy Crosswell, Dave Taylor and all of those who hire and keep these well trained and wonderful Taylor Chrysler "assets" in their respective positions.Mike Swaim

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kevinj676

Apr 23, 2015

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Ray Marko is a Very busy man, but he was very consoniderate and making our visit comfortabue and findind what works for me. I will be back in the near future.. Thanks again Ray...

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sherry51

Apr 22, 2015

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our sales person Chad Milliron was a wonder help in us finding what we could afford he was there with the answers and very friendly. the finance person also was a very large help to us

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astone3

Apr 22, 2015

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I've always heard good things about Taylor's staff and customer service so when we were ready to buy it was our first stop. Noah was who we talked to and he gave me a very detailed walk around and test drive of a jeep compass let me drive as much as we needed to really get a feel for it. Explained all the perks of the vehicle and how the certified pre owned plan works. Once we decided that this was the right vehicle Noah worked very hard to get us in the vehicle that day we were there until an hour after closing but we drove home with the biggest smile on our face and couldn't be happier. Anyone that needs a vehicle has my 100% reccomendation to see anyone of the salesman at Taylor their staff members are very honest and helpful. Noah went above and beyond to help us. Theirs not many dealerships like Taylor Chrysler dodge jeep ram. Noah is the most helpful salesman I've ever dealt with and our finance person Jamie made everything understandable also the porter really made the car shine and make it feel brand new and when it's time to get another vehicle theirs no questions asked where we are heading. Thank you Noah Jamie and the rest of the staff for making car buying easy for everyone.

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Ag Money

Apr 22, 2015

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the salesman was nice and prompt... Was in there no more then 3 hours for the whole process.. I wasn't even really looking to get a car that day... Thank

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patired

Apr 21, 2015

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2nd time buying a vehicle from them. Very happy with the service. Explained everything in detail..would The only dealership I would buy from.. definitely going back when time for another vehicle, and would recommend to all my friends.

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van2014

Apr 21, 2015

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I was treated the best ever at a dealership. I have been telling everyone about Chad. He's a wonderful salesnan. I will be back.

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jp831

Apr 21, 2015

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Very Classy place. They open the door for you to walk in & out. I was very satisfied with the way I was handled there. Our sales men was very laid back and not trying to force us to make a decision on a car at all. He was very pleasant and we look forward to going back there to deal with him in the future.

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abechard30

Apr 21, 2015

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First time car buying, you guys made the experience amazing. I will be purchasing all our vehicles from here. Ray Marko was an amazing sales person.

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Jenniferlynn91

Apr 21, 2015

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Such a great atmosphere. The entire team works so well together to get me exactly what I needed! Noah was personable and respectful. Allowed us to make a very important decision while being encouraging and helpful. I could not have asked for a better first car buying experience.

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bbackstr

Apr 20, 2015

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The all around service was great, the salesman worked with us within our needs and succeeded. This experience was life changing and it is very apparent why they are the number one dealership in Illinois.

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mmvan

Apr 18, 2015

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Our experience with Taylor was quick and easy. Kevin Emling quickly ascertained our needs and we were given a quick quote that included our trade in vehicle. The first offer was a great offer and their needed to be no haggling.

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Shanda0525

Apr 16, 2015

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I was referred to Ray Marco in looks of purchasing a vehicle last year from Taylor and Dodge. And he gave me such an amazing experience that when I needed to get another car for my son I knew who to go to. So i went back yesterday in looks for another car for my son. It was cold and raining out and Ray was so patient and out going about the whole process. He found me an amazing car that fits my criteria and my price range. I highly recommend if you're looking for a car go to Taylor and Dodge and ask for Ray Marco you won't be disappointed.

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Decron

Apr 15, 2015

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Very knowledgeable sales associate and very service oriented.Our sales person Ray bent over backwards to meet all our needs. Very satisfied with the whole experience.

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positive101

Apr 15, 2015

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The salesman did an excellent job in providing the information I required. The salesman made a maximum effort to see to it that I received the exact vehicle I requested. All sales efforts were good and I would recommend your dealership and your sales person to other potential buyers.

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horselovur1127

Apr 14, 2015

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This is the 6th car the immediate family has purchased from the same salesman at this dealership and we will come back again for the 7th when someone is ready for a trade in. They go above and beyond to work with you and spend the time to get a feel for what you want in a car. Then they help you be able to afford it without ever making you feel pressured to buy the car on the spot. Granted, they make it very hard to walk away because the deals are so good and they are so nice.

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Tracy

Apr 14, 2015

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Ray Marko is AMAZING!!!!! He always makes sure we get the best service every time we are there! My kids love him too because he's so friendly and entertaining!! Never once have we felt out of place while waiting to purchase a vehicle. Every one there is over the top friendly and it completely makes a difference!! Thank you Ray Marko and Taylor Chrysler for always giving us a+++++++ service!! You guys are the best!!!!! :)

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Ajaj1luv

Apr 14, 2015

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I went in just to see if I can get a vehicle. I didn't have no money.. And Big John made sure we drove off the lot.. Now I have a 2015 Chrysler 200.. With free unlimited car washes. Taylor is the best place to go u will get wat u lookin for and won't be disappointed.

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kyrouac

Apr 13, 2015

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I have always gone to Randy when it's time for that new vehicle purchase! He's always helpful, personable and ready to find the best deal!!! You go above and beyond Randy!!! No doubt about it!!! Thanks always!!!!

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matthis

Apr 11, 2015

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In my opinion you cant beat the excellent customer service. The staff is very respectful and listen to what u have to say, and are interested in exactly what u are looking for in your new/used vehicle. I would recommend this dealership and Chad Milliron/sales associate to any family or friend when purchasing vehicles of the selected makes.

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ungerr2015

Apr 11, 2015

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I am a previous Taylor customer and have always received prompt courteous service. They were willing to go out of their way to accommodate me. I will recommend Taylor to everyone I know looking for a Dodge/Chrysler/Jeep/ Ram vehicle. Any time I am in the market for a different vehicle, Taylor will get first shot.

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Angiecic

Apr 8, 2015

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Absolutely wonderful! I would recommend this dealership to anyone. The service was excellent and the staff was very knowable, courteous and willing to work with me in any situation. Highly recommended.

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jschultz

Apr 8, 2015

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I went in to the dealership to just look at possibilities. Kevin Emling greeted us and asked if we needed any help looking for a specific car. He walked us through the entire process. I was able to test drive 2 different cars. He kept in mind the budget that I had for a new car. Even though we were there pretty much all night, Kevin stayed way past closing time to make sure that I was happy with my new purchase. I have NEVER received that kind of service at a car place. I highly recommend going to see Kevin. He takes the best care of his customers and makes sure you leave satisfied! Thank you for such a great experience! I LOVE my new car!

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Tara Olsen

Apr 8, 2015

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I purchased my vehicle from Aaron. I appreciated that he wasn't pushy and he didn't hover while we were checking out different cars. I feel like I got a very fair deal and the perk of the free car wash was icing on the cake. I have already recommended this dealership to my family and coworkers.

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LukeDuke110

Apr 7, 2015

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I worked with Brian on getting my Jeep Patriot. Brian is a very straight forward salesman to deal with. He was friendly, helpful, and very appreciative throughout the entire process. I'm really happy I decided to work with Brian and the sales team over at Taylor. Thanks again.

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Timothy herring

Apr 7, 2015

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As a brutally honest man I've Never experienced the complete service I was given by Taylor dodge, please consider there location as a training ground to how to treat a ( customer ) when purchasing a vehicle.

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Elena

Apr 5, 2015

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I had a great experience when I visited this dealership. Sergio greeted me and did his best to see what type of car I wanted. He doesnt try to push you into buying something that you dont want. His personality made the process go very smoothly and is just someone anyone can get along with. He showed me a Deep Cherry Red Jeep Patriot and I fell in love! I was sure I'd walk out with a black Patriot and I'm glad I didnt because mine really stands out. Jamie did the financing and was very friendly. He answered any questions or concerns that I had. Hugeeee Thanks to Sergio, I'll do my best to send people your way!

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SammyD123

Apr 4, 2015

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It was my first time buying a car by myself. I needed something reliable to get me to work in the worst weather. When walking into Taylor, I was greater immediately. Joe, the salesman, asked what I was looking for. I was so sure I wanted a Jeep. So he answered a few questions of mine and grabbed me the keys. After driving the Jeeps, I asked to drive a Ram, just because I've always wanted a truck. To my surprise, I LOVED it. It was a little more pricey than what I was looking for, but they made it work! It took awhile to run the exact numbers I wanted, but they made it happen. It was painless. The Taylor family was very nice, supportive, and encouraging! I will definitely recommend them to my peers. Thank you, Taylor!

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cwstpeter

Apr 4, 2015

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this wasn't my first rodeo with Taylor dodge but it was my first time working with John Crawford. My experience was awesome. We managed to make a great deal on something I had previously thought was impossible. This Independence Day, I'll be the father to my first child and I needed to trade in my two seater convertible :(. Not only did John find me what I wanted which was located in Ohio, he managed to keep my payments where I needed them and my car arrived very quickly. Within a few short days I went from worrying wether or not I would have a car with a backseat to peeling out in my brand new (2013) black on black turbo mazdaspeed3. Just kidding about the peeling. I could go on about how my experience went, but to sum it up, if you're interested in buying a new or used car, here or out of state I'd give Taylor dodge and big John Crawford a try. I laughed the entire time and he offered me barbecue. What more does a guy need?! Thanks again for everything. I'll be sending everyone I can in effort to save headaches dealing with anyone else!

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hollykay07

Apr 2, 2015

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I recently bought a 2015 Jeep Wrangler from Taylor and it was by far the best experience I've ever had. Ray Marko was an excellent salesman and made the entire process wonderful and smooth. I highly recommend this dealership!!

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kimd67

Apr 2, 2015

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I had an awesome experience purchasing my first car on my own, in a very long time. Ray Marko made the whole experience run very smooth, with very few bumps in the road. I would recommend this dealership to my family and friends. Thank you Ray for making my car experience fun and personal!

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7kmod

Apr 1, 2015

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I honestly have had the best possible salesman to purchase my truck last week , Randy Ayers made me feel like what I wanted to spend and wanted to get for my trade in wasn't far off and made me believe we could work it out to make us both happy. I have bought cars in the past but never felt like I could work with a dealer before. I just want to thank Randy for his kindness and his professionalism to make me feel better about buying from a dealer again. Thank you randy for all of what you do. Even helped me clean out my old car to move into new truck. Just goes to show he is just like me and not above me. And ed the finance guy was awesome to. I just want to thank all the staff at Taylor's for a great buying night.

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mike

Apr 1, 2015

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This would be my second car I purchased and my experiance was awesome. Big john took care of me both times. You need a car go see big john Crawford.

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Kkolwelter

Mar 31, 2015

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I was unsure of the type of vehicle I wanted. Ray was very patient, thorough and honest when it came to helping with the decision-making process. I did not feel pressured or rushed into making a purchase! I am very happy with my new car and would recommend Ray and anyone at Taylor!

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smfurtek1

Mar 31, 2015

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Randy is a wonderful man and is very attentive. He listens to what you are looking for and makes recommendations based on your needs. There was an option on my van that I didn't think of but bought based on his suggestion. I would've regretted not having it. Thanks again.

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shika1

Mar 31, 2015

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Ray was great at helping us find a car. He understood us Very friendly an helpful an every way. I will always choose him to deal with when buying a car. Team ray

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carguy chad

Mar 30, 2015

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My sister and I went to buy a mini van on Thursday March 26. We have never experienced such a relaxed, friendly, comfortable atmosphere. This dealership has the best employees in sales that I have come across in a long time. Thank you for everything, from your hospitality to the amazing Chrysler Town and Country that Helen bought. You are all wonderful and I would definitely recommend your service to anyone. And a huge thank you to Chad Milliron. Not only did he take care of every detail personally, but made sure we knew exactly what was going on. Jamie sykes, you were a pleasure to meet and thank you for your help in explaining the financial portion of her purchase.

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notnop7

Mar 29, 2015

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notnop7 Ray was very helpful in putting together an order list for a new car of my choice, 2015 Dodge Challenger R/T Plus Shaker, B-5 Blue. He was also helpful in setting my settings for phone and explaining the major modes on the touch screen. I will have many years of enjoyment in my new car. Thanks Ray

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starstruck51690atgmail.com

Mar 26, 2015

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Everyone was so helpful and nice. We bought 2 cars and would recommend everyone to Taylor! Shout of to Chad, Jamie and Brenda! They were the best!

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Hawks girl

Mar 25, 2015

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Just want to say Thank you and I have never been to a dealership that had me out in less than 3 hours with a new vehicle. Mike was awesome and I truely thank you for all your help and work done!!! I will definitely recommend Taylor to family and friends

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Gabby

Mar 25, 2015

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This experience at Taylor Cars was so much more than I could ask for and far better than what I expected. At first I was dreading going through the long haggling process of buying a car. Arriving at Taylor cars everyone was extremely friendly and helpful. I highly doubt that any other dealership could even come close to comparing. Generally the process of signing so much paper work is a toothache, but the representatives at Taylor Cars made it enjoyable and fun! I pulled away from the dealership driving my brand new dream car while grinning ear to ear. I most definitely will recommend Taylor Cars to anyone looking to buy, more specifically I will/would recommend Kevin Emling. I give Mr. Emling a 6 out of 5 stars as well as all the other associates who helped.

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Carol Olroyd

Mar 24, 2015

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This is the second purchase in less than a year. A Jeep in April 2014 and a truck this month. Both times we were pleased with the service. Also, when bringing the Jeep in for regular service the people are very nice and efficient. Randy was helpful with both purchases.

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newlife50

Mar 24, 2015

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I am very happy with the deal I got at Taylor Dodge. Randy was very personable and listen to my needs. I would recommend Randy to my friends and family! He rocks!!! He found the perfect vehicle for me and my family! I have already sent people his way! I can't recommend him enough! Thank you Mr. Randy! Your the best!!!

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jdkelly0603

Mar 22, 2015

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I cannot say enough great things about everyone at Taylor! Bryan, Randy, Ray,and Ed are all amazing! I've wanted a Jeep Wrangler ever since I was a kid, and they made that dream come true for me and I'm able to share it with my children! Thank you so much for everything!!!

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Cody

Mar 22, 2015

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I had quiet the time at Taylor. Ray Marko took very good care of me and my family and was able to get me a good deal on a new dart. Very happy with the service

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Dgrubermann

Mar 21, 2015

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Brenda, Chad, Ben, and Jamie were so helpful when it came to financing and picking out the right car. We ended up leaving the dealership with 2 cars! We would recommend Taylor for anyone buying a car.

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Barney

Mar 19, 2015

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Sales person was very helpful, friendly, patient and knowledgeable ...I would highly recommend this dealership to others...finance person was thorough to get me the best financing ...enjoyed the experience!

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kellyepowell

Mar 18, 2015

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Chad was a very helpful salesman from the beginning! He took the time to get to know us, and help us figure out what we needed. He never tried to push us into anything and was extremely honest with us from the start. He did everything he could to get us in the car we wanted, and he exceeded our expectations. He has also been very helpful in the weeks since with questions and phone calls. Amanda Marcukaitis was also extremely helpful in explaining everything to us in the beginning stages. We would definitely purchase from them again! The popcorn in the lobby also gets 5 stars.

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boud2004

Mar 17, 2015

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We are very please with our overall experience again. We have dealt with this dealership in the past & have never been disappointed so we returned again. They helped us get into a new vehicle and we are completely happy. Cannot say enough for the friendliness in everyone that we dealt with. They met our needs and we walked away very satisfied again! We would highly recommend this dealership and our salesman.

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Healthgal69

Mar 17, 2015

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I was referred by a friend and went 3/14/15. This is the first time I ever enjoyed getting a car. This sell person is wonderful and I would highly recommend him to friends and family. He has a loyal customer for life. I will only buy from Ray Marko as long as he works in sells, he makes buying fun and I did not feel like he was trying to "work" me but he was honest and caring.

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ChrisandStef

Mar 16, 2015

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I have bought 5 vehicles from Taylor Dodge over the years. I wont go anywhere else. The staff at the dealership are top notch. No pressure and no hassle.

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bcalm5

Mar 15, 2015

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No problems at all with dealership or salesperson. Met our needs and expectations would highly recommend this dealership and our salesperson. Even though the Jeep we were looking for was not on the lot, they made it happen and get it on their lot in 1 day.

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Ron&BarbBrown

Mar 14, 2015

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Ray found me the rigt car for the right price! He negotiated for me to make the deal happen, he knew what I wanted and came through as he always does.

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dewey

Mar 13, 2015

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The staff was friendly and inviting. The car on the other hand has became the biggest joke ever, what was thought to be a couple easy fixes has turned in a laundry list of things that need fixed and starting to wish I hadn't bought it.

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Jason

Mar 13, 2015

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Easiest deal I've ever done an I've bought over 20 cars an chad was great to work with customer service was outstanding found a new place to buy cars

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magoo

Mar 12, 2015

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My experience with my salesmen Joe Clark and Kevin Emling was great! They were honest and truthful. They went the extra mile to make my purchase of a vechile happen! This dealership and Joe and Kevin are not like any car salesmen I have ever dealt with before in 40yrs. I highly recommend you stop in the next time you are looking for a vehicle! They are honest, experienced and proffesional. Thank you

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austinana

Mar 10, 2015

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Taylor is the best place to buy a car. They stand behind what they say. It is very clean in the showroom and even in the service area. I have never been to a service area so clean. The service department is very friendly and help you out when you come in with your car. They tell you how long that it is going to take and they get it down in that amount of time if not quicker. John went out of his way to make sure that we got the car we wanted. We told him what we wanted and he got it for us. He didn't rush us. He is just like a family member. He keeps in touch with you too. He is so helpful and knows his options on the cars. I would recommend anyone to come to Taylors. Everyone of the people who work at Taylors treat you like family.

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screen

Mar 9, 2015

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Great people to deal with. Had the info of all the cars. Went over the options with me to help me decide which ones would work for me. A nice friendly place to do business with.

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A-Ron

Mar 7, 2015

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My sister and brother-in-law recommended I see Brian and Scott at Taylor after their great vehicle purchasing experience. It was great working with Scott and Brian! It's important to trust the people you are working with and that's why I will be recommending Brian and Scott at Taylor to my friends and family! They are friendly, professional and very knowledgeable. I highly recommend them!

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Jwilken

Mar 5, 2015

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We were very satisfied with this dealership. Chad kept working around what we wanted in a van, and he made it work for us! He did not stop until he did! He kept in touch very well on e-mail, and when we met in person.

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Danette

Mar 2, 2015

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Ray was very friendly and honest with me. I told him what I was looking for, and more importantly what I needed. He went on watch and called me when the right car arrived. He made everything work out and I left the dealership feeling very comfortable with my decision. Thanks, Ray!

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jarellano

Mar 1, 2015

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I would highly recommend taylor of bourbonnais to anyone looking to buy a vehicle. The salesperson and finance officer only had our best interest in mind. Thank you to the taylor dodge staff for being so knowledgeable and helpful.

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herndon01

Feb 28, 2015

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We went in search of a new car.Our FIRST Choice was to go to somewhere that we trusted.We have gotten previous vehicles from Taylor Dodge (and so has our other family members).The employee that we went to see was Ray Marko. We have personally bought several vehicles from him.Ray first started out to us as an employee, many-many years ago then turned into more as a FRIEND and we trust him as if he was family.The experience was Great and we would and have always recommended Taylor Dodge & especially our friend Ray to ANYONE looking for an experience they can be comfortable with.

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Ed

Feb 28, 2015

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Just picked up our second town and country. Ray Marko was our salesperson. I went to Ray since he sold the first one to us. I told him exactly what I was looking for. They did not have one in stock and he said to give him a couple of days. He called and said he had found the exact color and options I was looking for. After seeing another Town and Country with a different grill I told him I wanted that grill. Ray went to parts and ordered and had it installed. When I went to pick up the van everything was done as we agreed. Ray is great to work with and will find you every incentive that you are entitled to. All of the people are friendly and know their jobs well. Sales, parts and Jim in service and Ed in finance are great as well as the whole staff.

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hjwalters

Feb 27, 2015

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I recently purchased a used Jeep from "Big John" at Taylor. I would like to recommend him and the dealer for your vehicle needs. In addition to having a very nice facility, the staff there were patient with us and helped us find what we needed. I have had a lot of bad car buying experiences over the years, but this is one I actually enjoyed and felt comfortable. I will be going back for years to come and go see "Big John" for your needs!! Thanks for reading!

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boogieman

Feb 27, 2015

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Had a very nice greeting .Chad was our salesman.we got what we were looking at.Jamie was very nice.nice dealership to buy from.We were happy with everyone .

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Mike

Feb 26, 2015

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Chad Milliron was our sales rep and made our purchase very easy, he accommodated our time constraints, quickly answered all of our questions, explained the very vehicle very thoroughly, we were very pleased we had Chad on our side. When we closed the deal we dealt with Jamie Sykes. Jamie had all of our paperwork in order, he explained the extended warranty very thoroughly and answered any questions we had. We would certainly recommend this dealership and these two individuals to assist us in any future purchases.Mike Butler

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rduby

Feb 23, 2015

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We came to this dealership by recommendations from others and were very pleased with our experience. We were looking for something with 4 wheel drive and really like the new Jeep Cherokees. Taylor had an awesome granite 2015 Jeep Cherokee Trailhawk that caught our attention. We weren't planning on buying that day, but with such wonderful help and cooperation, we decided to bite the bullet and purchase the Jeep. Love it so far!

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Mmevans

Feb 23, 2015

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Taylor was a great dealership to work with! Tyler was an amazing salseman! He worked out an amazing deal for me!! I would definitely recommend him to the fullest!

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leh1986

Feb 23, 2015

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We came to this dealership after being told (at a different dealership) that the price we were looking for was not going to happen anywhere. We met with Mike Latham, who was so nice and brought the asking price and monthly price down to exactly where we were looking to pay. We came away feeling happy with the service, price, and vehicle! I recommend, and will continue to use, Taylor Chrysler Dodge Jeep Ram for any of my vehicle needs!

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wakeelah

Feb 21, 2015

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I was greeted right away by Ben who got RayMarko even though they were packed. Everybody were extremely friendly and listened to what wanted. Ray didnt pressure just allowed me talk and got me a better deal for my older trade in. I also did a testimonal video and picture it was unexpected.,as well as shown how to use all features before i left car lot But shows not just a number but records of what service should be like. Others dealers like South oak dodge (Last place bought car could learn from. ) i would've spent less money but hard to put price on comfort, guess im just cheap. But i get free car washes for life.. yes.....

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Milton

Feb 21, 2015

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I sent 3 days with my sales team to find my right Ram 1500. It was easy with no pressure sales. Once I found the right Ram the price was the best I could get from any other dealership.

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latinaml83

Feb 20, 2015

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Mike Latham was an excellent sales man help us get the best deal made the sale in and out ..Ben also was awesome Bryan advice also made sure we got the best rates he also was looking at other store he had to see if they can find the car I wanted ...I would like to thank the whole taylor dodge team who helped with process and made sure we was satisfied .they have are business and we would recommend

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bsneed

Feb 19, 2015

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Sergio: he really listened to what I wanted/needed in a vehicle. I really felt like he cared about me as a person and not just out to get a sale. Scott: He took the time to go over every option, from interest rates to rebates I could get. I feel like he was really trying to give me the best deal for the vehicle I wanted and what would be better for me. Ed and Jamie: they both explained everything very well. I walked out of there knowing exactly what I was paying for. Signing all the paperwork can be stressful but they were both knowledgeable and made my experience so stress-free!!My overall experience at this dealership was by far the best I had ever had! I really felt like I was cared for as a person than a "sale". I walked out of there confident that I picked the best vehicle and got the best price.

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scottyg

Feb 19, 2015

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Chad & Travis went above and beyond in helping me with the best vehicle in my budget. When the time comes for another vehicle I will definitely do business with them again.

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Samantha Go1

Feb 19, 2015

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this is dealership is filled with awesome people! Ray Marko was just the absolute best! when it's time for my next car, definitely going to him again, love my new used car : )

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shoat

Feb 19, 2015

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We didn't know exactly what we wanted but knew it had to be AWD, Ray Marko helped us decide which one better fit our needs and budget.

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Rory

Feb 19, 2015

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I was very pleased with the opportunity to work with Craig Courtney, great experience and ever better results. Ask for Craig and you won't be dissapointed!

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jscanlon

Feb 18, 2015

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The first time I stopped in at Taylor years ago, I knew this was a different type of dealer than I had experienced in the past. Ray Marko worked with my wife and I to get us a great deal not omly on our new Town & Country van, but also on our trade in (which was also a Town & Coountry). We will highly recommend Taylor to everyone.

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Rashunna

Feb 17, 2015

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The whole experience was a good one. When I couldn't comply with the initial price, they did what they could to get me the vehicle at an affordable rate. When I came I didn't expect to get a car, let alone a brand new car, but Noah and the rest of the team did everything they could for me! I would definitely recommend Taylor Chrysler and I would come back.

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RaeKoenig

Feb 16, 2015

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Was awesome to buy such a great van from you! I had an amazing driving experience with my Dodge Dakota when I had it, so I knew I could trust John to sell me another great vehicle! I love how roomy the van is. Its big and drives similar to a truck, but still has all the room I love and need! I know my family will be safe in the Town and Country. When we get the van paid off and can afford another vehicle, Taylor is where we're comin back to!

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jenhagencrna

Feb 15, 2015

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I was in the search of a new Grand Cherokee after I had totaled my 2013 Grand Cherokee. Kevin and Jim contacted my insurance agent and managed all of the details. I was going on vacation the next day after I visited the dealership. While I was gone, they found a 2015 Grand Cherokee with all of the options I wanted. They had it all ready for me the day I got back from vacation. I came and signed the papers and it was all mine. It was the best car buying experience I have ever had. Would recommend this dealership to anyone in the need of a vehicle. Awesome service!!!!Jennifer

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Heather

Feb 14, 2015

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Brian Burghorn was very efficient & helpful. Speedy process. Very friendly customer service thank you for your help. Finance was very fast I was on a time crunch & Done within 3 1/2 hours. Test drive & financing included

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Debbie

Feb 13, 2015

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We have bought 6 vehicles with Taylor and ALWAYS ask for Ray Marko!He is the best and wouldn't buy from anyone else,THANKS RAY!

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Rick991038

Feb 12, 2015

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I visited Taylor Dodge after a horrible experience at another dealership. They were very professional and very straight forward. Chad answered all our questions and within no time we were on our way home with our new car. I have worked with other dealership before and Taylor Dodge is by far the best experience I have had.

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ThatOneMP

Feb 10, 2015

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I bought a brand new Jeep Wrangler about 6 months back with only 60 something miles on it and in a brand new color (Amp'd). Tony was really polite, professional, etc, definitely more so than the salespeople I dealt with at other dealerships. The service department has been really helpful when I call with questions about mods I've done so far and ones I plan to do. I also visited a few other dealerships and found similar Jeeps but the prices they gave me didn't match up to Taylors offer. They also offered me the most for my trade in! Highly recommended

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Josh

Feb 9, 2015

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I bought my first car from Taylor dealership in Bourbonnais. I spent months trying find a decent deal for my money. I found that at this dealership. The staff were very professional and conscientious of customers needs and desires. I spoke with Chad Millron about the car. He definitely has excellent customer services skills and treated me very well. I have been to other dealers in the past, like Autobahn in Evanston and it was god awful. He made the nerve-wrecking process of buying a car painless. I'd definitely recommend Chad and the dealership to my friends and family in the future.

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msshyca

Feb 6, 2015

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Sergio Garcia is a phenomenal salesperson! He was full of energy, remained positive and kept smiling even when I was ready to through in the towel. He didn't give up or become upset when I didn't like one of his recommendations. He didn't try to push me into something just to make a sale. He didn't stop until I was COMPLETELY satisfied, I would recommend him to anyone. That was the best car buying experience I've ever had. Great job!

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Big Jeff 88

Feb 5, 2015

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I came into Taylor Dodge like every other dealership ive ever been to and quickly realized how different it was. The salesman I got was John Crawford and he worked his hardest to get me in a car even tho at times it looked like it wouldnt happen. I have been to multiple dealers in the past and never been treated like I was at Taylor Dodge its like your family and there to help in every way they can. I just bought a 2009 Dodge Avenger and the taillights wasnst working do to the TIMP failing brought it back to Taylor Dodge and there taking care of it for me thanks again to my salesmen John Crawford Anybody looking for a car, truck, or SUV should head down to Taylor Dodge for a overall great experience instead of a big headache. I myself have took multiple of friends and family up to Taylor Dodge and all have had John Crawford as there salesman and they all loved the time and effort he puts into his customers as well as I did. Never again will i deal with anywhere else after jointing they Taylor Dodge Family.

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britf

Feb 5, 2015

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Noah has the ability to make you feel like the only person in the room. Great customer service. I would recommend this dealership to anyone.

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memmelj

Feb 5, 2015

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Ray Marco did a great job! I purchased my first new car and he made everything happen for me! Thanks Ray, you rock! J Memmel

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sadfam

Feb 4, 2015

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Everyone at Tayler was very friendly. Made sure we felt at home while purchasing our vehicle. We would definitely go back to purchase our vehicles at Tayler.

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dion

Feb 4, 2015

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I really appreciate how the dealership went all out to make sure I was satisfied. I was very particular but they met my needs. My first time every having a brand new car......and with only 17 miles on it

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nuts

Feb 2, 2015

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Ray Marco great job all the way around friendly atmosphere, my over all experience was very good would recommend a friend or coworker to them. Del Trowell

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bonnie

Feb 1, 2015

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This was our 1st time buying at Taylor and thanks to Kevin it was a great experience....he was wonderful!! It was extremely cold out and Kevin had us sit in the showroom and he found a couple cars that matched what we were looking for and had them brought into the back so we could take our time looking at them and not be freezing outside.....he was very knowledgeable and wasn't the "stereotypical" pushy car salesman that would send us running out the door!!! He was patient, understanding and went above and beyond to work with us......it was after closing by the time we were finished with the paper work but we NEVER felt rushed and he was very thorough when we took possession of the car......he set up both mine & husband's phones with the uconnect and made sure that we were comfortable with how things worked before we drove off. I would definitely send someone to buy a car from Kevin and if/when we are in the need of another new car Kevin is who we will see!!! We did our paper work with Jamie and he was efficient and went over everything and got us out as quickly as possible....Over all we couldn't have had a better buying experience!!! Jim Adams helped with gathering some of our information and was very friendly and very helpful.....Ed ( friend of our daughter) sent us to Kevin and he couldn't have made a better choice for someone for us to work with.....5* all the way!!!

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AJSmith

Jan 31, 2015

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Taylor Chrysler is AWESOMESAUCE!!! I saw the car online, sent an email, received a call,and 3hrs later..Driving my new love. #TriedOthersNoOneCompares What are you waiting on??

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JeepGirl

Jan 30, 2015

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I had an amazing experience buying my first brand new car at Taylor. Craig Courney went above and beyond my expectations and found me the car of my dreams. He was helpful, patient, and answered all of my questions. I will buy all of my future cars from Craig at the Taylor dealership, and will recommend this dealership and Craig as a salesman to anyone I know who is looking for a car. Thanks for the incredible experience and for my new Jeep Compass!

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joshupton

Jan 30, 2015

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Sergio went above and beyond my expectations. He worked so hard to find me exactly want I wanted within my budget and needs. We worked for about 2 weeks and 10 different vehicles and he found one he knew I would love and sure enough I brought it home that night.

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Gaytan08

Jan 29, 2015

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Taylor dealership went above and beyond to make a deal for me! Ray Marko was the best sales man I've ever had and whenever I buy a car I'll be sure to go to both of them!

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Bubba from Texas

Jan 29, 2015

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I first contacted Taylor Chrysler Dodge Jeep Ram in late 2014 looking a very hard to find Dodge Challenger Hellcat. These cars are very difficult to locate an the local Dallas TX dealers were not interested in working with me. Ben Seyden, the dealership's Internet Director was willing to work with me and explained the cars available and the timing. I decided to buy my car from his dealership. Ben worked with me during the entire process, keeping me updated as needed. The car was transported and received yesterday 1-28-15 in perfect condition. I was a bit concerned over ordering a car via telephone / internet, but Ben took care of all the details and mitigated all the concerns I had. Would I recommend Ben Seyden and Taylor Chrysler Dodge to my friends in Texas. You bet ! Texas dealers could learn a little something about customer service from this organization.

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TIrvin

Jan 29, 2015

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Just purchased my 1st used car from Taylor but it's my 9th purchase.in all from them. Their service especially sales is top notch. If you were there 10 - 15years ago some of the same sales staff are around Ray, Bryan and Jim some in higher positions. Speaks volumes to the dedication of Taylor CDJR.

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Jon

Jan 28, 2015

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I went to Taylor on 1-28-2015 to pick up a fleet vehicle and had expected to be just handed the keys and told to figure everything out on my own, since they (Taylor) was just a "delivery figure" for my vehicle. They didn't make a lot of money on the transaction, so why would they spend any time with me? I couldn't have been farther from the truth!!!!Brian Burghorn went over every knob, dial, and part of the vehicle with me, and made sure I understood it all. John Crawford, then walked me around the property and made sure I understood where the car wash, the maintenance door, and cashier was, so that in the future I knew where I was going. If in the future I need to purchase a vehicle, I would absolutely go to Taylor Dodge! Service is far more important to me than cost.

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nikkis_212003

Jan 27, 2015

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Mike latham was the best salesman to work with.will definitely come back and buy fom him.was very helpful and did everything he possibly could to get me my new vehicle. .

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dherzog211

Jan 27, 2015

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I bought a wrangler from them a year ago, I loved it until my work habits changed. I needed something a little more professional so I got a Grand Cherokee limited. They offered me a great trade in value and the Internet Sales manager Craig Courtney assisted in my purchase the whole way through. He was very knowledgeable and kind. I strongly recommend working with this dealer if you aren't already.

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John

Jan 25, 2015

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My sales person knew what I was looking for and found me the right car at the right price. I am very pleased with Noah and will continue to give him my business.

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Mary B.

Jan 24, 2015

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I went looking for a new van. Due to having an accident and my van was totaled. Craig was very helpful , very kind and most courteous. It was a pleasure to have Craig as my salesman.

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haybre

Jan 24, 2015

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The employees were awesome. They work with u to get the prices u want. If u want a great experience go here. Taylor dodge has lots of options and pricing is great.

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ALBERT

Jan 24, 2015

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it was a very good experience ray marko was very good salesperson he knows his product he sells. he goes out of his way to help his customer. I probably will visit your dealership the next time we are ready for another vehicle.

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Cody

Jan 21, 2015

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Most of the time people say that it isn't fun or easy getting a car. But at Taylor, it was a very pleasant environment. It made me feel comfortable buying my first car and I wasn't scared.

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Jp

Jan 20, 2015

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Employees were very helpful. It was a great experience. I am very happy with the purchase of my vehicle. Would recommend dealership and salesman to others. Thank you.

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morganneuens93

Jan 19, 2015

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Noah was the best salesman to work with! He worked with my budget, let me take the car overnight to see if I liked it and came back and bought it the very next day. He was very nice and I left a happy customer! Definitely recommend him to anyone who looks forward to purchasing a new vehicle!

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Badar

Jan 18, 2015

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We came in to price the 2015 Jeep Grand Cherokee and ended up getting offered such a great deal, we purchased it that day. Everyone at the dealership was very friendly and helpful and never hesitated to make us feel appreciated.

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d.swets

Jan 16, 2015

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Ray Marko and Aaron Hendershot were fantastic help when it came to purchasing my car! We had been searching for a while and not only did we find the perfect car, but we where also treated like family! We are looking forward to working with this dealer, and it's wonderful sales associates, in the future!

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drawyah96

Jan 14, 2015

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First off, we visited on a bitterly cold evening and the only salesman to venture outside was Aaron Hendershot. He got big points for that! The next day, we visited again this time wanting to test drive, and unfortunately, Aaron was off that day but Chad and Brian pinch-hit for him. To sum up a long story, they worked very hard to earn our business. In the end, that's one of the reasons that we chose our Chrysler 300 from Taylor.There were some after-the-purchase service issues of which Aaron wasn't made aware until we emailed him. At which time, he immediately contacted the gentleman with whom we had contact in the service department and called us directly to get things straight. He gave us his cell number and said to call him anytime if he could help with matters.Service issues were settled on the second visit with apologies and EXTRA special attention on the second time as well. Mistakes happen. Apologizing and wronging the rights go a long way with us. That was done by the service department guy so it's a settled matter. Bob Penley even stepped in to help, too.

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Guyver

Jan 13, 2015

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Sergio, Bryan, and Ed were all very helpful and patient during the buying process. Any question I had was answered and in the end I drove off with exactly what I wanted. I will definitely be recommending them in the future as well as making a return myself.

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Derek

Jan 13, 2015

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Randy was very thorough in answering all of are questions throughout the buying process. I normally have some type of buyers remorse by this point. I feel 100% confident about this purchase. I give taylor dodge a large portion of that credit.

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zachhaag1

Jan 12, 2015

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Brian worked very hard to find us a vehicle to fit our needs, both in price and amenities. I'am happy to say I have found a dealership I will be returning to in the future.

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shipitjim

Jan 12, 2015

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Chad my sales rep, was very understanding of what i wanted and took it upon himself to find exactly what i wanted. He showed some of the best customer service, and was busting his but to make all of it happen. I would recommend him to any friends or family looking to purchase dodge, chrysler, or jeep vehicles. top of the line dealership!!!! :)

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ShoeFetish

Jan 12, 2015

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Love these guys...they're THE BEST!!! Always friendly, always helpful, & always work hard to get you in the vehicle you want! The service department guys are great too. This was my 5th car purchase from Taylor! Won't buy from anywhere else!!!! If you're looking for a car...new or used...this is the place to be!!!

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bjr

Jan 11, 2015

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My husband and I worked with Chad Milliron and came home with a beautiful Town and Country Van. Loooove it!! But the best part was dealing with these people. Extremely professional and worked so hard to make it all come together. Chad is the go to guy. Jamie Sykes was one of the most professional finance people we have ever worked with. We were extremely impressed with the whole group. We have had our other cars serviced and repaired there and it has always been a great experience.

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chisox

Jan 11, 2015

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We told Randy what we were looking for and the price we were willing to spend. He found us the mini van we wanted at the amount we had to spend. He was thorough and knowledgeable. We were able to trust him and Taylor Dodge to not waste our time and deliver exactly what he promised. We are very satisfied customers and would certainly recommend Randy and Taylor!

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Gina s.

Jan 10, 2015

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Everyone that helped in the process of purchasing our new vehicle was friendly, helpful and fair. We will definitely be back in the future. Great selection of vehicles at reasonable prices.

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Josh

Jan 8, 2015

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Me and my wife started kicking around the idea of buying a car. We thought we knew what we wanted but found out we had no idea. I decided to email one of my friends, Ben Seyden. Ben works at Taylor and I told him what I was looking for and within a few minuted he emailed me back with the perfect car. We came in the next day and Ben handed us off to Brian Burghorn. Brian was awesome. It was right in the middle of a snow storm, the wind chill was -20 and the two cars we wanted were in the back of the lot. Brian did not hesitate to go get both of them for us and go on a test drive. After we decided what one we liked he made the process VERY easy and fluid.Every car I buy in the future will definitely be from Taylor!

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msCow

Jan 8, 2015

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Tony and Bryan were extremely helpful when it came time for us to upgrade our vehicle before our second child arrived. They helped us find a vehicle to fit our needs and made the trade in process very easy.

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marsme75

Jan 7, 2015

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I had bought a previous car from Taylor, Aaron Hendershot. It was time to upgrade so I bought a 2014 Dodge Journey that I love!

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Richey

Jan 6, 2015

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Aaron did an excellent job taking care of us while my wife and I went through the sales process. We told him that we were looking for something economical, yet sporty and he showed us a few different models that were exactly what we were looking for without missing a beat. Aaron had given us his card before we left the lot and told him we had one more stop to make before we made a decision so he told us to call him any time. We came back not that far from closing time and Aaron and the team stayed until everything we needed was taken care of.

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Rachlm65

Jan 6, 2015

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Ben Seyden is AWESOME!! I had a great experience working with him and the internet team at Taylor! We are Very pleased with our new Jeep!

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Cynthia

Jan 5, 2015

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Aaron Hendershot is AWESOME!!! I am so satisfied with the service he provided! I will refer Aaron and the dealership to my family and friends!

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liv1090

Jan 5, 2015

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Ray was a pleasure! He was upbeat and enthusiastic the entire buying experience! I am extremely pleased with my purchase (2015 Jeep Patriot) and am very glad I had him to help me with the decision making process! Everyone at Taylor is welcoming and professional. I would definitely recommend this dealership to anyone looking for a comfortable and pleasant buying experience.

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None

Jan 5, 2015

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Craig did what it took to make me a good deal! I got rid of a car that was leased. Other dealers had a take it or leave it attitude because of the lease had not matured yet. I would highly recommend Taylor for you next vehicle

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Lu

Jan 3, 2015

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Once again, Ray Marko & the whole Taylor Dodge team out did themselves! Their team pulls together to make your buying experience enjoyable. Thanks for going out of your way to find the car I wanted.

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coffey

Jan 3, 2015

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everyone i dealt with was professional and personal. they made the process and experience super easy and painless! i love my new jeep grand cherokee!

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2012chvan

Jan 2, 2015

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my son and husband came into look for a van. A sells man named Tony was very helpful and knew his information on the 2012 van that we bought.

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MadTopper

Dec 31, 2014

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You don't offer enough stars to rate how good this dealership is. Kevin was more than helpful and honest and was able to track down an almost impossible vehicle to find and I now happily own that vehicle. First class service and I never had to open the door for myself!

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Ian Dunki

Dec 31, 2014

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Noah helped me out big. He handled me giving him a hard time very well. I travel for work making it hard to find a vehicle. I ended up getting a one owner. I absolutely love it!

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rayfan

Dec 31, 2014

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my family just purchased our 4th car from Taylor. for buying a car you cant go wrong. Ray Marko is a great salesmen,and great guy.

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car

Dec 30, 2014

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Trouble-free experience. Tony was a knowledgeable salesperson that made the experience easy. I would buy again. He answered all of our questions and seemed to care about my wife and I.

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CM 2011

Dec 30, 2014

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WENT IN JUST FOR A OIL CHANGE, ASK ABOUT SOME PAPER WORK WE HAVE RECEIVED IN GETTING A NEWER CAR. CHANGE THE OIL AND ALSO CHANGE THE TO A 2015 DART RALLY.

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tiffanym123

Dec 30, 2014

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I came into Taylor looking for a van. Ray Marko was very good. They did everything they could to get the price where we needed it to be. Jessie was also very helpful and friendly. Overall it was a wonderful experience.

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alv93

Dec 30, 2014

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I went to Taylor to look around for my first car. Noah Posthumus helped me out. I didn't know what I wanted but within just a few minutes, he was able to find me exactly what I wanted/needed! I ended up taking home a 2013 Dodge Dart that day. I got an incredible deal for a great car. Thanks to Noah and everyone else at Taylor who made my car buying experience excellent!

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kate

Dec 30, 2014

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I Got a great car for a good price. I was very pleased with my experience I had here. I would absolutely recommend this dealership to my friends and family. I just love my Dodge Journey ??

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jjwest

Dec 29, 2014

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From the moment I drove onto the lot, and approached by a salesman, I was treated with dignity and respect. The friendliness and professionalism was very impressive. The salesman was very knowledgeable about the vehicle I eventually purchased. I commend and would recommend anyone to check-out Taylor's before going any other place to purchase a vehicle because at Taylor's you will find friendly, professional, and trustworthy service. Sincerely!!!

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b55clark

Dec 29, 2014

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John recognized our vehicle needs and matched us with a great dodge grand caravan. He was not pushy and accommodated our needs. He was interested in finding the right vehicle for us. It's clear that there are good people at Taylor with intentions of selling quality vehicles.

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SueC259

Dec 29, 2014

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Needing a new vehicle, I went to Taylors..... where I have purchased 4 vehicles over the last 10 years or more. Every time the staff are super friendly and look for the best deals and really listen to what I am looking for. Kevin Emling was Awesome to work with and really took his time to let me try many vehicles to see which one would be the best fit for me. Kevin went above and beyond to look for exactly what I wanted and got me the best rebates and best price! Thank You Kevin Emling! I would definitely send my friends to Taylors for a new or used vehicle! Ed Maisonneuve in finance was very professional and great to work with too.... and always, Jimmy Crosswell was very helpful!

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Momma

Dec 28, 2014

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Our experience with Tony Hendershot - sales consultant at Taylor Chrysler was great. We are a elderly couple and he gave us the time, attention and explanation we needed to feel good about the purchase of Nitro Dodge. We would gladly send friends and family to Tony when they are ready to purchase a new or use car. We hope that he will continue to serve others as he served us. Thank you Tony!

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hgottschall

Dec 27, 2014

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Ray Marko and his partner Randy were very dedicated in finding the right truck for our growing family. We needed a vehicle to fit the demands of our projects yet to stay in our budget. Thank you for taking the time to get us into the perfect fit and for making my husband smile!

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smllry2015

Dec 27, 2014

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While searching for a vehicle for my best friend, I was lucky enough to have found a great price on a 2015 dodge dart! Thanking my sales man, Sergio Garcia, and my finance guy, Ed M., to all the hard and amazing work they did for me and my best friend on getting us in the right car and making sure that it was affordable. This is my first time purchasing a car at this dealership and I can honestly say that I will NOT go anywhere else! You guys are wonderful, keep up the hard work!Thank you,Stefanie Mallory

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swright

Dec 26, 2014

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I worked with Brian Burghorn and was very pleased with the service he provided. He went above and beyond to make sure that I had everything I wanted. (And he came in on his day off to show us everything about the van when we picked it up.) Jim Crosswell always makes sure that we get the best price. I would highly recommend this dealership.

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L McKain

Dec 25, 2014

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We had a great experience from start to finish with Taylor Chrysler and Brian Berghorn. He went above and beyond expectations to serve our needs in an exceptional way. He followed up to ensure all of the details were taken care of. He was certainly more concerned about making sure we were fully satisfied then he was anything else. I will recommend Brian and Taylor Chrysler to everyone I know!

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bzasada

Dec 25, 2014

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These people went well above and beyond to finally put me in the vehicle I wanted and deserved. If you're interested in getting a great deal, then drive straight to Taylor Chrysler Dodge and Jeep. Ask for Jim Adams and tell him ZMAN sent you!!!

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sbuhmann

Dec 24, 2014

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I worked with Craig Courtney. I found some options on line, submitted an inquiry and his sales team contacted me later that day. I ended up driving over an hour to get to Taylor and passed dozens of dealerships on the way. I am glad I did. Everything about the experience was simple, customer friendly and affordable. I went to find my daughter a car for college and ended up trading my truck as well. We drove two excellent used cars home that night. I highly recommend their internet service and Craig specifically. Could not have been smoother and I could not be happier with the outcome.

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Patti

Dec 22, 2014

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I worked with Mike Latham who listened to ALL my wants and needs & somehow met them beyond expectations. He worked with me for 5 days, and I think it was 5 vans . . . he was so patient .... they let me take the vans home overnight to show them to my husband. Mike made sure I got a van with low miles as we keep our vehicles a long time. I was in the showroom everyday for a week and all the people there were very friendly and appear to enjoy their jobs & working with people. Thanks Mike for going to IN to get the van that I purchased!

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Beth

Dec 22, 2014

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We were thoroughly satisfied with our transaction. John answered all of our questions and worked with the finance department to negotiate a deal we were able to accept.

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mary.j.meli

Dec 21, 2014

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My experience with Ray Marko, his assistant Jesse Colon and Taylor Chrysler Dodge Jeep Ram was the most pleasant and painless experience I have ever had buying a vehicle. I would definitely be back for any future vehicle purchases as well as referring friends and family.

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magicmom

Dec 20, 2014

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This is the fourth vehicle I have purchased from Taylor and Ray Marko has been my salesman every time. He is the BEST!! He always makes sure I am getting the best deal and purchasing the correct vehicle for my needs. He never tries to pressure me or sell me things I don't need. He is the BEST and I would highly recommend him to anyone looking to purchase a vehicle!

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Wolfman

Dec 20, 2014

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I have bought my last 5 vehicles from Taylor. It always a great and friendly experience. They work real hard to get the best deal for me every time I go. I always deal with the same people which makes it that much easier.

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amy

Dec 20, 2014

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got a good deal on new dodge grand caravan and everyone was very friendly and helpful would recommend this dealership to my friends and family .

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Charliejeep

Dec 19, 2014

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The sales person was out standing so was Scott Clausing and Jamie in the Finance department I have already recommended this dealer ship to people at work and now work is trying to get a vehicle from them.

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cindy

Dec 18, 2014

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The Best!! Honest and makes you feel comfortable during the whole process of buying a car. He gave us a very good deal, and that makes us Happy!

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slemner

Dec 18, 2014

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This is the third car we have bought, and every time they are helpfull, understand our needs, and work within our price range to create a great deal. The service when needed is always straight forward and very professional.

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lester51

Dec 17, 2014

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Aaron is the best car sales consultant we have ever worked with. Trust is a tough commodity to come by in your business...we trust him.

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lucybaco

Dec 16, 2014

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I truly enjoyed working with Ray! He made my husband and I feel very important and helped us find exactly what we were looking for. The whole experience was enjoyable and we never felt pressured to purchase anything. He was amazing! Jaime was also very pleasant and did not try to "push" the extra coverages that are offered.

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BoughtADurango

Dec 12, 2014

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...a dealership worth going back to. The best car buying experience from start to finish. Craig Courtney was polite and accomodating with no aggressive tactics. He was knowledgeable of the features and options for the Jeep Grand Cherokee and Dodge Durango. During the test drive, he explained the similarities and differences between the two which helped me to decide which was the better fit for my family. Taylor just sold the vehicle I wanted and nstead of pushing me off in to a "similar" vehicle in stock, Craig went out of his way to locate the vehicle I wanted. Jamie Sykes finished off my visit with a painless process in financing. Jamie made me aware of the various coverages that I could take advantage ofwith my technology packed vehicle. My last purchase was a Jeep Grand Cherokee that lasted almost 4 hours at another dealership. Craig sealed the deal in an less than an hour - felt like 15 minutes. Keep up the good work!!!

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Lierin06

Dec 11, 2014

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This was the first time I have ever bought a car on my own. Ray made the whole experience fun and stress free. We had very strict guidelines with very little wiggle room, but he never gave up and we eventually found my perfect car! Everyone there was kind and helpful. I'm so pleased with my experience and thrilled with my purchase!

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newwranglerowners

Dec 10, 2014

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My wife and I recently purchased a 2015 Jeep Wrangler Unlimited from Taylor Chrysler Dodge Jeep Ram. We had done a fair amount of research online before deciding to come to Taylor, originally looking at used models that were 3 to 5 years old in order to keep our cost down (were both accountants so the bottom line is an important factor with us). After all, Wranglers last forever and are built to take a beating, so we figured we might as well try to save a few bucks by going with a slightly older model. But after compiling some data about what was available, we realized that the brand new models were not that much more expensive, offered significantly more favorable financing options, came with around 60,000 fewer miles (2-3 years of use, given our driving habits), and offered warranty protection that even the certified used models could not come close to matching. We searched through many online inventories to determine which dealer had the most vehicles available that met the few specifications that we definitely wanted. While many dealers in Northern Illinois had 2 to 3 models on their lots, Taylor had more than 10 available that we could go see. Being numbers people, we liked those odds. When we arrived, we snuck over to the part of the lot where they were kept, first wanting a little bit of privacy to help us narrow it down a bit before heading inside to find a salesperson to help us make our final selection. As we started to head inside, our soon-to-be-salesperson Noah literally came running out of the building to meet us halfway. Once inside, we sat down at a table and Noah jotted down a few notes about our must-have and would-like-to-have features and whether there were colors we preferred. Noah soon headed off into the back and returned with a 2015 model in the beautiful Anvil color. It surprised us because it was not one we had seen out on the lot with the others, and Noah later told us that it had just come off the truck that morning. We took it out for a test drive with 9 miles on the odometer and the original plastic wrap still covering parts of the seats, dash, and floorboards. Having rented a 2014 Wrangler Unlimited Sahara a few months ago for a day trip between Las Vegas and the Grand Canyon, we had a pretty good idea what we were in for, but we still had a few concerns, most notably the rate of acceleration. Our other vehicles are both V8 muscle cars, so the rental we had driven was quite a bit different in comparison. Of course a Jeep is a different type of vehicle with vastly different intended uses, but the acceleration still stuck out to us as something to pay attention to, so my wife punched the gas hard when pulling away from the first stoplight during our test drive and it was clear that we were not going to have the same issue that we had with the rental. We got back to the dealership in one piece, having doubled the mileage on the odometer and having convinced ourselves that this was going to be our next vehicle. It was now just a matter of hammering out the numbers. We hung out in the lobby as Noah went back and forth to the manager, each time coming back with figures that were closer to the numbers we originally had in mind. Weve purchased a few cars in the past, and Noah was easily the most likeable and genuine salesperson we have ever had. Noah was very knowledgeable, very easy to talk to about what we wanted, and we never at any point felt any pressure to make a quick decision or accept any unfavorable terms. Im sure the other salespeople at Taylor are helpful as well, but we would definitely seek out Noah if we were making another purchase. Unfortunately, given the life expectancy of the vehicle he sold us this time, hell probably have to settle for us continuing to pass out his business cards to everybody we know that is considering a new vehicle. We definitely recommend working with Noah and Taylor Chrysler Dodge Jeep Ram on your next vehicle purchase.

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Bunker1

Dec 9, 2014

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Randy was a pleasure to work with. He made car buying an easy task. Everything from test driving to taking the new car home was enjoyable.

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lauren.bertrand

Dec 6, 2014

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I can't explain in words how happy I was this time around buying a car. Craig made buying a car simple, easy and enjoyable. He was not pushy, as some sales men are, and did not force anything on me which made me want to buy the car even more. He was very educated on the vehicle and told me facts about the jeep I was not aware of. He got me a fair price on trade in and well as a fair price on the vehicle he sold me. He was friendly, easy to talk with and made me feel right at home when buying my new vehicle. He was nothing less than a 5 star employee. As for Ed who helped with paperwork, he was amazing as well. He made it fast and easy, less than 5 minutes in and out no issues. Neither of then pushed me to try to go through the dealer for as loan as I already had my bank of choice. Both of these guys deserve and award for some of the most friendly and hard working employees at Taylor !

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ab19db

Dec 3, 2014

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On 11/13 I came in to look at new 2015 Grand Caravans and Kevin Emling was the sales associate who helped me out. Kevin acted with 100% professionalism and didn't treat me like the typical "used car salesman" would. He narrowed down what was available based on my budget and then went the extra mile to make sure I was able to leave on 11/15 with a new Grand Caravan with 0% financing. I am in love with this vehicle and very happy with my experience with Kevin and will be back in the spring time to purchase a motorcycle with him. Thanks

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David Gross

Nov 30, 2014

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Big John Crawford and the Managers at Taylor, let us use a handicap wheel chair van for our churches 75th Anniversary. My daughter is quadriplegic and ventilator dependent. We do not have a wheel chair van and their kindness allowed us to attend two different events and go to Grandma's for dinner. We are so grateful. It is not always about the sale, but customer service. Big John and Taylor Chrysler Dodge put people first. We were able to do something we could not have done if they had not shown the kindness and generosity. Thanks John and Taylor team. We recommend you!

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dbuzo14

Nov 29, 2014

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After being late for our appointment, they were ready to help us and take us on a test drive as soon we walked in. Craig was very informative and had a lot of knowledge of there product. Thanks for all your help, it really helped us make the right choice.

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amber.fiterman

Nov 29, 2014

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My family was looking to upgrade to a van and we couldn't of picked a better place to purchase our new vehicle! The staff was so friendly and were able to answer any question I had no matter how crazy it was!! Great place to buy a vehicle!!

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meadows01

Nov 29, 2014

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Went to Taylor Dodge in 2012 to buy a new Ram 2500 they got me the best deal and no hassle, layed back.liked it so much I brought my mom and dad and they bought a jeep compass same was hassle free, so I took my son in there to buy a 2014 RAM 1500 and same expierance layed back Ray Marco is the man and my son is so happy, Thanks Taylor Dodge and Ray Marko.

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white sox

Nov 28, 2014

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chad is really great at his job.my wife i and could both feel his compassion for us.he made it really easy to buy are van.i tell everybody to go to taylor dodge because of there compasssion.chad was very kind,courtious. you can really tell and feel how much he cares about the customer.taylor dodge and chad are both awesome.i will go to them and ask for chad in the future!!!!

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roberthartke

Nov 27, 2014

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Aaron was great!!! Took his time and was really patient with us. I would refer him to all my friends and family looking for a vehicle! We had a great experience! Thanks aaron

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Rayburn12

Nov 26, 2014

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My family and I were in need of a car, so we decided to make our first stop here at Taylor. My fiance and I met with Jim Adams Jr. and were instantly pleased with the service and kindness that this man had shown. We test drove a couple cars and the second one was a sell. We fell in love with it and Jim made sure it was the right fit for us. I would recommend this dealership as well as the dealer to anyone!

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misshartke

Nov 26, 2014

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We really had a blast buying from aaron. He really made it fun and painless. Best car buying experience ever if your looking for a vehicle go to Taylor and ask for aaron.

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kencarlson

Nov 26, 2014

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Ray and Jamie were very friendly and caring that all questions and needs were addressed. We never felt pushed. A pleasure to deal with. Great customer service.

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LarBe

Nov 25, 2014

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Traded a 2008 Caddy SRX for a Chrysler 200c , We were "Wowed" drove it 2 months , Both realized it just wasn't what we wanted (Were 70 ) Took it back to " Big John " who we bought it from & conveyed our problem. We drove out W/ a 2015 Dodge Journey W/ most of the features as our old SRX ! Love IT !Thanks Taylor & Big John Lar & Mar Yarno

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james.shellie

Nov 25, 2014

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My family never looks anywhere else to but our cars because we know we can trust the dealers here. We always walk away with our expectations exceeded and can always count on amazing customer service

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Jonathan Kim

Nov 23, 2014

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I found the deal via ebay and decided to try it out. I live out of this city and didn't know about this dealer ship, thus didn't have much expectation and didn't think much of this shop. When I arrived this place, it was huge and I was thinking 'Dang, they wouldn't care much of individual people who doesn't buy new or expensive vehicle'. Boy~ I was wrong! Even it started with unexpected issue, Chad was willing to work it through professionally from the beginning to the end, and he did. Travis also helped in between and I'd like to thank for his service as well. This experience will surely affect my future vehicle decisions. You guys did great job and thank you!

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Momof22013

Nov 23, 2014

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First I want to say that from the moment I stepped into the doors on the first day to the second day when my husband and I walked out with my "new" vehicle....we had nothing but great, exceptional service! The front desk ladies were polite and nice, the few salesman that came up to us and asked "May I get you guy anything?", to the men that held and open the doors for us, and even offering my little boys a bag of popcorn/having the play area......definitely was a great experience. But the most important person we want to give a BIG THANK YOU to is to Craig Courtney. He was a very polite, helpful, wonderful salesman to work with. He went above and beyond to help us find the vehicle of my dreams. To the Finance person, Ed M. and the manager that came and talked to us on the day we purchased the vehicle..THANK YOU so much! :) I LOVE my new vehicle!!!

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Jon Hendrix

Nov 22, 2014

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Aaron Hendershot was an excellent sales consultant! We test drove our used Nissan Quest and my wife just adored it. We knew without a doubt this vehicle would meet our transportation needs hands down. We began looking for financing options and Scott was able to find us better financing than our own local bank could! Ed was also very thorough in the closing process. This is our sixth vehicle purchased from them. All in all, we are very pleased with the Taylor Chrysler Dodge Jeep team!

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Jrf090582

Nov 22, 2014

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This is the second vehicle I bought at Taylor and they did not disappoint. Mr. Courtney and Mr. Sykes were both very personable and helpful

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Shelly Cowell

Nov 22, 2014

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Craig and Ed were awesome to work with! They went above and beyond. I'll definitely go back to Taylor Dodge! I'm sending my daughter there for her first purchase!

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mary.j.meli

Nov 22, 2014

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This was the most wonderful experience in buying a vehicle for me at a dealership.! Thank you to Ray Marko and Jessie Colon for all of their help.

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rachelfleming86

Nov 22, 2014

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Great experience wirh service and communication. Downsides would be other car we bought was not cleaned well. Had lots of crumbs and little trash scattered throughout. Other downside would be they offered the least for our trade in out of three dealerships.This dealership had the car we were looking for and we were happy to do business with them.

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raquel.vercellono

Nov 20, 2014

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Things don't always go the way they are planned. There can be set backs, changes made, or misunderstandings. But when you are working with great people times like that don't have to be hard. We had a rough start to our day with misplaced keys. The way everyone was so helpful and attentive made this a very minor set back. At a dealership you are always trying to find a deal and they of course need to make some money. I felt that they did the best to meet me in the middle and overall gave me a great first experience with Taylor. I would gladly recommend this dealership to anyone!

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lindseyrn84

Nov 20, 2014

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I went to Taylor Dodge on a whim to look at a few used SUVs and trade in my car. I ended up with a brand new Dodge Durango (fully loaded with things I didn't even know could go in a car!) for less than the used ones I was looking at! Chad Milliron was my salesman - he was amazing! Nice, honest, knowledgeable, friendly, and up-front. He made the trade-in/buying experience a breeze! Jamie Sykes was the finance guy - also a stand-up guy! The whole team was great from the moment we walked in - everyone we saw stopped and asked us if we had been helped and if we needed coffee/water. Free wifi, coffee, water, pastries, phone chargers - unlike any other dealership I've ever been to! I'll never go anywhere else!

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tsirikos1

Nov 19, 2014

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Jessie Colon is a great friend of mine but best of all as a sales associate is just very knowledgeable about what he does. I recommend highly to all who come in there to see for themselves how Jessie can help them! :-) :-) :-)

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Martinasmith

Nov 17, 2014

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With regard to my recent purchase of a Jeep Grand Cherokee from you, I had a just fair overall experience but the sales process was far too long. While I can't say enough good things about the sales person I dealt with the whole experience "left a bad taset in my mouth". It doesn't have to take over 7 hours to buy a car and Taylor's is the only dealership I've ever dealt with that's like this, whether it be a Ford, Chevy, or other Chrysler dealers. There's just too much running back and forth with this offer and that one. I tried to buy a 2003 PT Cruiser from Taylor's and got disgusted with the time it was taking. I drove down to Watseka and bought my PT Cruiser in less than 20 minutes. I told the salesman what vehicle I was interested in, he evaluated my trade in, and he made me an offer. He ran the numbers and wrote the price on a little post it note and pushed it across the desk to me and said, "That's what I have to have to sell you that car. I have to eat, too, and it's the very best I can do for you on this car". I looked at the figure and it was $5,000 less than what Taylor's price was for almost the exact same vehicle. I jumped on that deal! Now, why can't you people at Taylor's make buying a car that easy and pleasurable? I liked the car, I liked the salesman, and I think I might have got a fair price but you people wasted my time and that really pissed me off. I almost walked and said, "To xxxx with Taylor's" The ONLY reason I bought from Taylor's is beczuse of the salesman. If it weren't for him I would have walked. There's other Jeep dealers out there and you people have a long way to go to match them when it comes to selling a car. The sales staff is wonderful but they have to work within a system they have no control over. It's the management that "sucks".

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Iammajormike

Nov 17, 2014

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I went to Taylor dodge in Bourbonnais il and bought a 2015 Chrysler town and country a week ago. Craig Courtney was the man who helped me with showing me cars and telling me about the cars. He was very nice and polite . Jamie was the finance guy who took my money in record time but was very nice also. If I had some money I would buy another car for my wife from these two guys

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Hljohandes

Nov 16, 2014

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Noah Posthumus provided awesome customer service! He made buying a car extremely easy and stress free. I also want to thank the rest of the Taylor staff for helping me find the car of my dreams and for continuing to make my car buying experience unforgettable. I will definitely recommend this dealership to my friends and family! Thank you all so much!!-Hannah Johandes

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GeeBee5

Nov 16, 2014

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This is the second time I have purchased a vehicle from Taylor Chrysler Dodge Jeep Ram. The main reason I do so is because they go above and beyond to get me the car I want. I called Kevin Emling about 3 weeks ago and told him my specifications in a specific car I wanted and my budget , he worked diligently and kept constant communication with me on his progress. Kevin not only found the car but a pretty unique one at that. When I came in to pick up the car ,I met with Jamie Sykes to go over the financing and the whole financing process was explained to me thoroughly page by page. While I was waiting for my car to be brought up front Jim Croswell came over and talked with me , thanked me for purchasing a vehicle with them and asked if I had any questions he could answer. Kevin, Jamie, and Jim did a fantastic job . They are extremely helpful, super nice, and keep the lines of communication going. I absolutely recommend this dealership!

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Deb Sthay

Nov 14, 2014

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My husband and I went into Taylor Chrysler Dodge to look at Jeep Grand Cherokees. This was to be my car, so my husband just sort of stood back and let me look. I'm not easy on sales people. I don't want to be hassled, followed around, or pestered in anyway. We walked in and Aaron asked if he could help us. I told him we were looking at Grand Cherokees and we looked at one that was on that show room floor. He told us that was a very expensive Grand Cherokee and that it had a big motor and the sports package. I told him that I did not need a big motor and I didn't need the sports package. He asked me if I wanted all of the bells and whistles and I told him of course I did. He said that he thought he had the perfect Jeep for me. He went out onto the lot and pulled up to the front door with a beautiful Grand Cherokee with all the bells and whistles. We took it for a test ride and Aaron sure read me right. He had picked the perfect Jeep for me. Aaron made the rest of the buying process very easy for us. I would highly recommend Aaron Hendershot to anyone wanting to buy a car. Aaron is very friendly, easy-going, and is not pushy in anyway. I know when we are ready for another new vehicle, Aaron will be the one that we look for to help us! Thanks so much, Aaron! Deb Sthay

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Godsent2012

Nov 13, 2014

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I just wanted to say that Brian Burghorn went above and beyond what I would normally expect from any car salesman. This is a little late in coming because I was moving at the same time I was purchasing a new car. That's just it, though: even though I was swamped, Brian assisted me in every way possible. Brian was exceptional; from budgeting, to finding me a car that I really liked, to being friendly and helpful, he made my vehicle buying experience pleasant. I would recommend this dealership, and this specific employee, to anyone.

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jason.whalum

Nov 13, 2014

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My buying experience with Taylor Dodge was excellent! They were friendly, attentive and went above and beyond in getting me the car I wanted at a price I could afford. Thanks again Sergio and Jamie! I'll be spreading the word about how great this experience was.

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Thanks-a-million

Nov 13, 2014

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We went in to get service work done on our vehicle and ended up buying a different vehicle. Brian, our salesman, made the experience very easy. I remember years ago when you spent the entire day buying a car. We were happy that he worked to get the color and options we wanted although that meant going to another dealer to get our van. Then to top it all off, the payment with gap insurance came in more than $25 BELOW what we were told!!

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tom.holmes.714

Nov 11, 2014

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We received excellent service from the staff at Taylor Chrysler. Ray Marko, my salesman, was fun to work with and got us a great deal with the help of Ed in finance. We highly recommend Ray and Taylor to anyone looking for a great deal.

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mlmom5

Nov 11, 2014

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Such a stress free experience great people sales staff was very honest gave me a great deal with both vehicles finance guy was really patient with all our questions

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jdrozda

Nov 9, 2014

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I had one of the best car buying experiences I've ever had working with Chad. He walked me through every detail and answered any question I had. He also helped me find a car that will fit my family needs and buget. Thank you Chad and the taylor team.

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little1967

Nov 6, 2014

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Noah was very helpful and courteous . I had several questions when looking at the different models . He helped me make an informed decision . I would highly recommend him .

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PLStarks

Nov 5, 2014

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My experiences at Taylor Chrysler Dodge Jeep Ram go all the way back to 2001! Ray Marko has sold me SEVERAL vehicles. I want to thank him for the honest deal that he gave me and for the way in which he worked with the Kankakee Federation of Teachers' Credit Union. I am enjoying my 2014 Dodge Journey! Thanks again Ray Marko! :-)

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agoering

Nov 5, 2014

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Best car buying experience we have ever had. Kevin made it simple. Jamie made the closing easy and fast. Great overall dealer. We would buy from Taylor again.

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lsand13

Nov 3, 2014

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From my first interaction with Amanda to the sales process with Craig, we had an excellent experience. We were able to get the car we wanted and at what we felt was an agreeable price. Craig was patient with us and answered all our questions and concerns without the pressure to buy. He seemed more concerned with our happiness of the vehicle than his own concern of selling us a car.Another great aspect is you could tell the people who worked there loved working there. That's a sign of an excellent organization. I would recommend them to my family and friends.

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William Dean

Nov 3, 2014

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Shopping for a car is one of my least favorite things to do, even below grading papers (I am a teacher). But my experience with Taylor Chrysler has been very different from my encounters with other dealers. This is the fourth van we have purchased from Taylor, and this has been the best experience yet. The staff was friendly, there was little pressure, they listened to us when we described what we wanted, and did their best to meet our needs. I will return for my next vehicle purchase, and I will recommend them to anyone who asked my about our new (to us) van.

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bennett605

Nov 2, 2014

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Saturday afternoon, we decided to "start" looking for a new car.Saturday afternoon, we bought a new car! Thank You "Ray". I love my new "Overland" Grand Cherokee. Your sales skills are above and beyond!

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jspoon25

Oct 30, 2014

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If anyone needs a car, go see stay Marko! He is a true professional in every sense of the word. He treats you like family and I'm proud to say I consider him a friend after all of the times we've dealt with him.

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Nestncountry

Oct 30, 2014

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In all of my years of buying vehicles,, I have never met a salesman that didn't upset me 1/4 of the way in the relationship,, till I met Ray Marko. I'm at the age of maturity now,, and if you upset me,, or lie to me,, I choose not to be around you. I looked forward to meeting with Ray Marko. He listened to me,,, understood what I wanted,, he heard me. Rare quality in the service industry today. I am very happy with the vehicle that Mr Marko secured for me to view. I will definitely pass my confidence in dealing with Ray Marko to all my family and friends,, heck,, I'll go make new friends just to introduce them to Ray Marko and Taylor Chrysler Dodge Jeep Ram!! God Bless,, count your blessings and give thanks,,, I did

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pewagnerful

Oct 30, 2014

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We found a car we liked online but thought it would be a terrible decision to get it since it was 8 hours away from us in Kansas City. Well...we contacted Ray at Taylor Dodge and before we knew it, it all came together easier than any other time I've bought a car. Seriously, the whole process was so easy. I got a great price, great financing. I am SO happy I came to Taylor Dodge....and now I'm excited for the drive back to KC in my new car!

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jct04

Oct 30, 2014

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My husband and I purchased a Chrysler Town & Country even after I vowed I would NEVER own a minivan. We are very happy with our purchase. We also traded in a vehicle and the process went smoothly. All of the staff will go above and beyond to meet your needs. We worked with Sergio, Ed, and Scott, all of which were highly professional and knowledgeable. Highly recommend this dealership for car buying!

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DanEileen

Oct 29, 2014

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We purchased a new Chrysler 200 from Sergio at Taylor Chrysler and were very pleased with the service we received. Bryan was also very helpful in sealing the deal. I would highly recommend Taylor Chrysler Dodge for your next automobile purchase.

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drrich316

Oct 29, 2014

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At Taylor Chrysler Jeep Dodge John Crawford has been professional, courteous and helpful even after the sales time. For me this is a different and better way to treat people. I highly recommend the Taylor experience and John Crawford!

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rlsmith58

Oct 29, 2014

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I have been dealing with Taylor for some time now and happy to continue. Aaron was with another customer, so Ruben helped us until he was available. Ruben was very helpful and friendly. Aaron then became available, so we worked with him to complete the deal, adding the purchase of a Motorcycle as well. Diane and I are both really happy with the Silverado as well as the Harley and plan to use Taylor for regular maintenance.Bob Smith

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Sfrench8686

Oct 29, 2014

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I was in this dealership looking at cars and the people were friendly, and am pleased with their service. I did not buy a car because I think their prices are just too high for me but the service was great ! If you go in though ask for Noah he's a wonderful young man ! 5 stars for him!

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dalepatchett

Oct 28, 2014

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I've been to the "other dealers". I can honestly say, there is no car buying experiience like the Taylor experience. Thanks to Ray Marko & associates,I am and will be a return customer. thanks Taylor!

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Mlw126

Oct 27, 2014

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Ray made our purchase so easy and quick. He was very informative and made us feel very comfortable. We will definitely return to Taylor for our next car purchase because of him.

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caliber_amanda

Oct 27, 2014

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I went to David Bruce first and my experience there was horrible, then I came to you guys and I had a incredible experience. Ray marko was a great salesman and I will recommend you your business to people.

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dianne.schaafsma

Oct 27, 2014

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I have purchased several cars from Taylor. They always go above and beyond to work with me to accomplish my goals. Most important to me is that they respect my time and don't make me sit around while they go back and forth with prices. Everyone is friendly!

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sally.ogle.3

Oct 26, 2014

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Have been buying cars for 48 years and this buying experience was the best by far! No pressure, no being handed off to multiple people, no bait and switch, and no encouragement to buy what you don't need. Thanks Taylor!

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benoit555

Oct 26, 2014

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What we were looking for did'nt happen to be on the lot. But Chad found a jeep for us very quickly. He got it to the dealership within a day. He also made sure the jeep had everything we wanted in it when all was said and done. Business was taken care of quickly and efficiently. Overall it was a good experience.

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Eeyore62399

Oct 25, 2014

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I have been a loyal service department customer of Taylor Chrysler Dodge Jeep Ram since I purchsed my 06 Dodge Charger-Daytona Edition from another source. While I initially had pretty great experiences with their service department, over the last 12-18 months my overall satisfication with their service department has plummeted! It has become increasingly clear that Taylor's staff don't value loyal, dedicated customers anymore and that their focus is now on how much money they can bring in and how many people they can attempt to service at one time versus focusing on the quality of their customer's experiences and ensuring loyal customers and potentially securing recommendations to new customers. Over specifically the last 7-months I have been attempting to get the rear rotors on my car replaced, which has become a nightmare! Taylor's service staff provided me with COMPLETELY WRONG information about the size and type of rotors my car takes, as well as were entirely unhelpful in locating the correct information. They also informed me that I had a tire pressure sensor that was "going bad", which when I took my car elsewhere to have it serviced I was informed that the sensor Taylor's staff told me needed replaced was actually working appropriately and that it was a different sensor that needed replaced. This leads me to believe that if I had allowed Taylor's service department to replace this allegedly malfunctioning sensor I would have ended up back in to have ANOTHER sensor replaced very quickly. The service advisors and even the service manager are entirely too busy to answer the phone to schedule appointments a lot of the time and do not return calls if you leave a message about scheduling an appointment. Additionally, when I've attempted to address my concerns with the dealership, there has been NO response! It seems that Taylor has just gotten "too big" and no longer recognizes the importance of customers who might not have purchased their vehicle there but are willing to use them for service needs. Since my business is clearly not needed and they are not interested in ways that they could potentially keep customers I have sound a new "home" for all my service needs and will be recommended any- & every-one I know to them.Just as a final note...Taylor has recommended $3,500 in "needed repairs" to my vehicle in the last 12-18 months, which luckily I was able to discover before I shelled out the money were in fact NOT needed AT ALL. BUT they were unable to take care of the ONE area that actually NEEDED repaired! Customers beware...Taylor will do their best to swindle you out of your money!

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moorebadass

Oct 25, 2014

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Had a vary good experience at Taylor. Better then the other delerships I have gone to recently, you treated me with respect and friendlyness that I didn't find at the others. I will come back.

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alexwrenchen

Oct 25, 2014

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Great place 2 buy a car. 2nd one I have bought there in 3 years. Fair, friendly and great service after you buy your car! Highly recommend Taylor Dodge

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donnakim1

Oct 24, 2014

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I knew the car I wanted and spent a couple of weeks in the Chicago area going from dealer to dealer. I was frustrated with getting "baited" with a price which was escalated by different add ons and fees. I found "dealer rater" on line and looked for the dealer with the highest customer rating- which was Taylor! I called to confirm they had the car with the options I wanted and they gave me a price on the phone which didn't change by even one cent when I drove over an hour to get there. The car was exactly as promised. Salesmen were friendly, no haggling, no pushing for extras. I could not be happier with the experience. I have 2 teens that will soon be drivers and will definitely return to Taylor for their cars!

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rsmith1083

Oct 22, 2014

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I had been to many other dealerships looking for a certain car. I had pretty much given up when I stopped in at Taylor. I'm glad I did. They had the car I was looking for and made it very easy for me to get it at the priced I needed. By far the easiest car buying experience I've had.

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kberly1974

Oct 21, 2014

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We couldn't be happier with our recent purchase. "Big" John was awesome and extremely helpful! We had excellent service and will continue to shop at Taylor for all of our future auto needs!

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jwindley

Oct 21, 2014

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I had been looking for a new safer vehicle for my family. On a whim, I stopped by Taylor Chrysler Jeep and Dodge to look around. I was pleasantly greeted by a salesman. Car buying is never fun, but I never felt pressured or uncomfortable throughout the whole experience. Craig and Mike were very friendly and helpful! Everyone worked as a team, there was no competition. I felt comfortable and trusted that I was going to be treated fairly. They exceeded my expectations! The one thing that melted my heart, was there was another couple who had a small child, it was definitely getting late. Mike offered to order the family some pizza, as the salesman could see the child was getting restless. I am very impressed with this dealership and will be going back for sure!

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KennyD69

Oct 18, 2014

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Friendliest and most courteous car sales rep have ever dealt with. The transaction was smooth and quick. The vehicle purchased, so far, as exceeded our expectations!

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stevelori

Oct 17, 2014

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Had a great experience buying a car. Went smooth!!! I would recommend Taylor Dodge to family and friends. We love our new car. When we are ready for our next car, we will go back.

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jlt2

Oct 17, 2014

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When we decided to look for a new vehicle, we chose to go to Taylor Dodge due to its location. After having now experienced the service they provide, we can say we made the right choice! From the first moment we walked in the door and met Kevin Emling to the time we left with our new vehicle, we were pleasantly surprised at how comfortable we felt. Kevin understood what we were looking for and did an excellent job in not only finding what we needed but explaining all the features. We look forward to more experiences with Taylor Dodge and Kevin Emling in the future!

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elaine.doris.9

Oct 15, 2014

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It was a great experience. Everyone at the dealership was very nice and helped me a lot. Would recommend them to my friends and family.

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jacob.cooke90

Oct 15, 2014

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An all-around great experience! Brian made everything easy, friendly, comfortable, and accommodating to what I needed. I got a great deal and love me new car.

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Chrissy10

Oct 13, 2014

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Ray is the best, we have enjoyed working with him through the years, and recommend him to anyone looking. Always a great experience!!! We trust him with getting our kids vehicles, that says it all. We are treated like family when we are there and Taylor as a whole has always stood by what they sell and gone the extra mile for us when necessary. I am sure we will continue to have great dealings for years to come with Taylor as well as Ray.

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capear125

Oct 12, 2014

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Jessie Colon was a great salesman. He went over every detail of all the vehicles we test drove, he also answered any questions we had on all the vehicles. . I would recommend Jessie to anyone.

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cms9230

Oct 11, 2014

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Friendly, helpful, to the point, got the deal done. I knew what I wanted. Aaron pulled up the perfect car. He was patient and worked with me to get the price that was best for both parties.

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dart2015

Oct 8, 2014

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Taylor Chrysler Dodge Jeep Ram is one of the best dealers as far as quality of the cars,customer service and good quotes. I had a great experience on this dealer. Our sales representative did an excellent job.

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nina.amburgeykiefer

Oct 6, 2014

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We recently purchased our Dodge Durango here and can honestly say it was a FUN experience! Our sales rep John was so wonderful. The first night we just test drove a couple and needed some time to make some decisions. Not only John but Scott the manager was completely understanding and never pressured us to sign anything. I went home wanting to purchase a car from not only the dealership but specifically John because how honest and comfortable he makes you feel during the process! I have only had my car a few days but have spread the name everywhere I can so that more people can have the experience we did! This is what car buying should be! John's dedication was unbelievable, he even came in on his day off so we could get into our car sooner and that smile never left his face! I have to mention Jamie in finance was also great, again never felt pressured and was fun to talk with! We will be back for sure and will be telling everyone to go to Taylor!

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laskew

Oct 6, 2014

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This is the best experience with both the staff and sales person .Ray Marko was the young man that helped us with the process .He was so good with all the information we could ever want. My husband and I are in are 70's, so you know this was not easy for ,but he was kind and really by the time we bought are Jeep we felt very comfortable . Ray made us feel more like a good friend that he was working with..He is a keeper.The other person was Jamie Sykes he is good at his job. The next day I called him and said I wanted to change the contract so my payments would not feel like to for me to handle ,he made sure I was ok with the payments, what a good guy.

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jessicaricci12

Oct 6, 2014

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I'm very happy with my overall experience at Taylor Chrysler. And with my sales rep. make Latham. He worked hard to make sure I was satisfied with everything, Thanks!

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lovernotafighter

Oct 6, 2014

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Great place to buy a car. Always someone there to help you and with friendly attitude. Had a great experience and would highly recommend anyone to get a car from there!

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cdyarnold

Oct 3, 2014

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My experience with Taylor dodge was to say the least outstanding! First, I was greeted from very welcoming people. I told the receptionist who I was and paged David Taylor. I was welcomed by the owner of this dealership and he then directed me to Craig Courtney who assisted me in buying my first car. Craig showed us a few cars and was very thorough in his explanations of each one. I was told and shown everything I was paying for, even got to see the car fax! Nothing was hidden from me. I would recommend this dealer and plan on servicing and purchasing more here!

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denaehartline

Oct 3, 2014

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my experience with Taylor dodge and Aaron was wonderful even though my search for a new automobile began with SUV and i ended up with the Chrysler 200. Aaron went out of his way to get me the car i wanted from another dealership and made sure it was perfect before handing over the keys. The staff their is incredibly friendly and helpful, from the managers to the car porters. they are easy to talk to and make sure they do anything to keep their customers comfortable,

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Wolfman95

Sep 30, 2014

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Went in first thing in the morning to get my van repaired. Saw a sale flyer on table in the showroom. It showed an example off how one could get a newer vehicle with a lower payment. I asked if Brian was available and was told he wouldn't be in till 3pm. Glen was "assisting" me when Chad brought me his phone and said Brian was on it. Brian recommended working with chad. Chad went to take care of paperwork and had Travis show me a couple vans. They had less options than my current van. Was told there is 0% financing on a new 2014. I asked Chad to run the numbers. Travis brought out a 30th ann. Chrysler. I took it for a test ride and loved it(had more options). Initial payment was too high. Asked about trading in my motorcycle. Now payment in reach but higher than I wanted. Couldn't get any lower. (upside down on current loan).Decided to buy. Took it home and parked it in the garage. picked up my wife w/ the motorcycle and surprised her w/ new vehicle and told her it was her last ride on the bike. Took bike to dealer and my wife singed the paperwork(I did earlier).Said goodbye to bike and old van. My wife loves her new van. I miss my bike, but LOVE MY WIFE! P.S.- So much for that lower payment!

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jdm2699

Sep 29, 2014

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Taylor is a family friendly place. Sales people are knowledgeable and friendly. Everything went smooth from the Time I got on the lot until I left with a new van. Would recommend shopping here.

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Timme Lunsford

Sep 27, 2014

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From the time I arrived at the dealership Aaron was there to greet me and walk me through a wonderfully great experience of purchasing a brand new vehicle, I will be going back to the dealership soon to purchase another vehicle. (A+ service)

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tamblyn6

Sep 27, 2014

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Wouldn't ever go anywhere else. Ray is great to work with! Friendly, patient, knowledgable, efficient and to the point. Ray was quickly able to find us the vehicle and financing that was right for us!!

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ej061804

Sep 26, 2014

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This is my second purchase from Taylor and the experience was right on par with the previous one. Great sales team, friendly management, and fantastic pricing. They went above and beyond to make sure that my needs were met.

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donnaatkins.knightbullmastiffs

Sep 26, 2014

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My husband(James Crosswhite) and I purchased our second vehicle from Aaron Hendershot. He is a great salesman to work with he is very honest and trustworthy.

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Jdpelc912

Sep 26, 2014

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Jim was very fair with my trade in . Treated me like family. Salesman answered all questions. If he didn't have answer her found someone that did.

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janwoldhuis

Sep 26, 2014

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We have bought three cars from Taylor in the past but this has been our best experience with a car salesman. Kevin Emling did everything he could to find the car we were looking for. He was very friendly and not pushy, his assistant Jim was also great.

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Swami123

Sep 26, 2014

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Being able to purchase a New Truck without pressure, knowing that the dealer and his staff are without doubt the most honest and trustworthy in the entire state is a most re-assuring feeling and the reason I just bought my 4th vehicle from Randy Ayers at Taylor Chrysler Jeep Dodge Ram. When it comes to getting the very best Purchase price, trade in value and Financing it is a given that Randy, Scott, Jaymie, Ed and Jimmy Crosswell will give you all of that in the most classy way possible. I will continue to purchase and refer everyone I can to Taylor CJDR without hesitation. Thank you Mr. Taylor for having the great sense to employ these individuals in their respective positions. Your greatest asset at your dealership in Bourbonnais are these people.Mike Swaim

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Alan Craver

Sep 25, 2014

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I had an awesome experience and at no point was I ever pressured or made to feel pressured by my Salesmen Kevin Emling & Jim Crosswell. Their focus was on me making the right decision and not regretting anything. They took their time and went out of their way to make sure I got the deal that worked for me.. I wouldn't go anywhere else to buy my next vehicle.

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shauna heatherwick

Sep 25, 2014

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I have to say that my experience with Taylor was wonderful. Aaron was very friendly and also informative. Jamie was also very friendly. I would definitely shop there again. I will send others their way too!

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mansburg

Sep 22, 2014

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Craig and everyone at Taylor were very professional and friendly. Everything moved smoothly. It was the best car buying experience I have ever had. I would definitely use Taylor again!!

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taralee12

Sep 21, 2014

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Came in for a new car and had Randy take care of me. He was very concerned about what I wanted and made sure I left happy. He was very friendly as was the whole staff. I recommend going to see randy if you are looking for the best possible experience. My favorite car dealershipsincerely tara

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jessicayale01

Sep 20, 2014

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Big john is a great salesmen. Positive and fun. He helped above and beyond he's service. I would recommend him to anyone. Thanks big john on my first car.

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GrandmaRenie

Sep 16, 2014

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We were just driving through the lot to see what used vehicles were on hand. We saw the Honda van, loved the color and the features. We took it for a test drive, came back to the dealer and drove away with it the same day. Ray worked with us on being able to purchase it.

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Robert Thurman

Sep 15, 2014

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Taylor Chrysler Dodge Jeep is the place to go, I had a great experience, thank you guys for all the hospitality ! From me and my family!

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Mutantboy

Sep 12, 2014

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Looking to buy a used Jeep Wrangler, as i found out they retain their sale value quite well. Ray M and his Assistant Jesse took me out in several used Wranglers and while i liked them somewhat were not quite what i had in mind, Ray then showed me a couple of 'New Wranglers they had on the lot and I found one i was happy with and was within what i was willing to spend so instead of getting a used one i got a brand new 2014 Jeep Wrangler Unlimited Sahara and i hope to get to enjoy it for a long time. I have previous bought several new vehicals from Taylor a2002 Full size Ram 1500 Extended Cab and a 2006 Dodge Neon. Had great exp with Taylor in the past so that was the reason i started my search there . Thanks to Ray and Jesse working with me we got the deal done. See you at the Free Car Wash . Mutant Boy

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kbbcars

Sep 11, 2014

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I had a great experience. The staff was professional and courteous. They answered all our questions. They gave us a fair and reasonable trade in for our old minivan. I was totally satisfied.

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bluejester

Sep 11, 2014

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Taylor jeep and dodge dealership was very understand and helpful to me. I would recommend shopping here to anyone in the market for a new or used car. I'll be back soon when the 2015 charger comes out.

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CamperPpl_lol

Sep 10, 2014

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Two words, Ray...Marko! As soon as my wife and I walked into the front door of Taylor Chrysler, Ray treated us like family. I traded in a travel trailer and a Dodge Dakota. I would have to say, I thought this was going to be a challenge for anyone in car sales, but Ray made it painless. I have to say I have never had so much fun and laughed so much while buying a vehicle. We appreciate you Ray and will continue to come back to Taylor Dodge. Also, Honorable Mention Award goes to Bryan Davis for his compassion about people and his work ethic. Keep up the awesome job guys! Ed, thanks for the GAP insurance, good call buddy!

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swede57

Sep 8, 2014

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Upon a recommendation from a friend, I went into Taylor's after 2 bad experiences. MAN, WHAT A DIFFERENCE !!!!! My first meeting was with Ben Seyden. He was very professional, and listened to the experiences that I had, and vowed that it wouldn't happen again. Ben, then introduced me to Kevin Emling, their truck expert. Kevin, answered all of my questions, and he worked with me, on the purchase of my new Ram 2500. Everyone that I came in contact with at the dealership, was very professional and very friendly. It was a pleasure working with Kevin. I shopped for this truck, within a 1000 mile range, and I received the best deal from Taylor's. I would highly recommend Taylor's to anyone that asked me. Again, Thank you Ben, Kevin, and Taylor's for a very pleasurable, and a great experience.Ray Cummins

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heather.wiessnerschermann

Sep 6, 2014

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I would definitely recommend Taylor to friends and family! Craig put the fun back into car buying. Everyone at the dealership was very friendly and made us feel welcome. It's been a long time since I have felt appreciated at a car dealership! Thanks Taylor!!

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kankakeekal1

Sep 5, 2014

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First of all this Craig LIED to me!...He assured me the vehicle I inquired about was IN STOCK. When came in THE VEHICLE WAS NOT THERE!. Then, I spoke to Scott, the Sales Floor leader. He was very arrogant AND condescending. He didn't come out and say it, BUT, He gave a look as if HE MAKES LOADS OF MONEY and DOESN'T NEED MY BUSINESS. JIM, the manager, wouldn't pick up the phone. I left him 3 messages. The girl on the phone told me the owner LIVED IN FLORIDA. ****I had a TERRIBLE EXPERIENCE!!!!

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Coughenour77

Sep 3, 2014

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I called Kevin about a month ago looking for a car for my daughter. He kept looking until he found a car in my price range that would work for her. He also made sure it was going to be a dependable car for her because I dont know much about vehicles. It was a great experience and I wouldnt go anywhere else for any vehicle.

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Megank14

Sep 3, 2014

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Chad really worked with me and what little budget I had. Very friendly and informative. The Chrysler 300 wasn't exactly what I wanted but she grew on me and I'm very pleased.

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jamie6399

Aug 29, 2014

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I found a truck on line that I had to have, Taylor went above and beyond to get me the truck I wanted even when the one I found was no longer available. Hats off to the no pressure finance department at Taylor. Over all great experience and I will use taylor again in the future!

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ctanner

Aug 27, 2014

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My car buying experience was a painless one. Work with Kevin Emling. Great experience, No pressure whatsoever. Next car I purchase will come from Taylor Dodge with the help of Kevin.

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mksnoreck

Aug 27, 2014

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Really enjoyed my 2007 dodge calliber that I purchased here in the past and wanted to find a similiar vehicle. Everyone I dealt with was exceptional! I have always took my vehicle for repairs at Taylor Dodge and received such great service too!

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swenzelman

Aug 27, 2014

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This is the 3rd time we have dealt with Kevin..and we would not want anyone else!! He knew exactly what I was looking for, color, price and all! Once my jeep came in, he did everything he could to make it work for me!!! I couldn't be happier with Taylor Dodge and Kevin!! Thank you..and we will bring you our business again when the need arises!!! I LOVE MY JEEP!! :-)

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Kelseywelch

Aug 24, 2014

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I one day stopped about the cost of a jeep on the lot at Taylor and was helped by Craig Courtney. He was so personable and made me feel very comfortable. He let me drive every jeep I was interested in. I didn't buy a car that day but while on the drive in one of the jeeps Craig expressed his interest in the dodge dart. I used to have a dodge neon and I loved it so after we were done test driving the jeep I left and Craig assured me he would help me find something I loved that was in my budget. I came back to the dealership about a month later to test drive a dodge dart because his great review of the car stuck with me. The second I drove the car off the lot I fell in love. It was such a smooth ride. Craig along with Jamie helped me stay in my budget and drive home in my brand new dodge dart that same night. I am very happy with how well I was treated and not once did I ever feel I was being taken advantage of like how i felt in my previous car buying experience. They went above and beyond and for that I am very greatful and I will continue recommending Craig and his Taylor Dodge family.

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SheaCobb

Aug 17, 2014

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Brian was super helpful and answered all my questions as if he was just as excited as I was! Couldn't be happier with my visit!! Everything went super smooth! I love my new Dodge!

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sherrigrinstead

Aug 14, 2014

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The entire staff at Terrys were amazing! Randy and Kevin worked there tails off finding exactly what we wanted! I will definitely recommend to everyone!

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JCT0318

Aug 13, 2014

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I was wanting a new van and Ray made my experience smooth and one of the best ever. He answered all my questions and there was no pressure. He asked what I was looking for in a van and he made it happen. This was one of the smoothest car buying experiences for me and I will be back here for all of my future purchases.

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daniel708

Aug 12, 2014

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I was looking to purchase a Jeep Patriot and Craig went out of his way to make it happen for me.Craig was a man of integrity, honest and true to his word.Jamie from finance did an excellent job finding me a loan that made my purchase affordable.This was by far the BEST car buying experience I have ever had. I would recommend these guys and this dealership to everyone !

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smfurtek1

Aug 12, 2014

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Randy was very helpful with questions and attentive to the time frame I had to work with. This was probably the most pleasant vehicle purchase I have ever made. No pressure, and plenty of information was given to help me decide on which truck would work best for me. This was the first time that I have had fun buying a car. Thanks to Randy, Jim, and Jamie for all of your help, kindness and generosity. I will definitely be sending friends to see you guys.

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AgPilot402

Aug 10, 2014

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I was looking for a new truck and Ray made it happen. I didn't know a 4x4 truck could ride this nice! The comfort and luxury of the Ram Limited is better than many high end import cars that i've driven. Everyone that has seen my truck is in awe of all the little details that Ram engineers have put together to produce another outstanding product. Thank you Taylor for making me another happy costumer.

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dsheehan79

Aug 9, 2014

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I selected five vehicles in a 200 mile radius that we were looking at purchasing, but Craig from Taylor Chrysler Dodge Jeep Ram went above and beyond anyone else. Therefore, he got my business! Craig was straight forward, kept true to his word, worked to find exactly what I wanted, but more importantly worked countless hours especially on his day off to make this purchase happen. After traveling 90 minutes North, Craig had all the paperwork ready and made the trade & purchase quick and easy!

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Dakota Doud

Aug 8, 2014

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I wish there were more rating stars. Very friendly service and a lot to choose from. These guys know what they're talking about and, more importantly, they know what your'e looking for. They were very helpful and very patient. You don't have to worry about shady car pushers here, the professional associates here take the time and care to hear you out and find the right automobile for you! Very great service! I would definitely recommend this dealership.

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NewLoyalCustomer

Aug 4, 2014

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We went to Taylor just to price vans/SUVs. While we were in the market to buy, we planned a long day of "searching" from place to place. Kevin was amazing. Came out as we looked asked us how he could help. Once we told him price range style and mileage we were looking for he left us to keep looking the lot while he looked the inventory on line. (I has already checked on line before coming out and didn't think he would find anything). Five min later he drives from the back a van that just came on the lot and hasn't made it to on line status yet. It was perfect. Priced in the right range and even more prefect than what we thought we could get. Now price negotiations... We discussed total price and what I could afford to pay. Kevin beat out payment requirement!!! Who does that??? Taylor Chrysler dodge integrity is amazing. Ed was a complete and entertaining delight to close the deal with. I will be back when I need my next car. And you should go there too.

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PJParsons

Aug 1, 2014

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I have been to many dealerships through my life, this one is #1 on my list. The customer service is so exceptional that I always check out there lot before searching anywhere else!

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dani921

Aug 1, 2014

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Fantastic place to buy a car! Love this place! I would recommend this dealer to everyone. My family had bought vars over and over again from Taylor Chrysler Dodge!

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Schargren

Jul 31, 2014

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I believe I had a good experience. Randy worked with me to get the price I wanted. This is the second vehicle that I have purchased at Taylor Chrysler Dodge.

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steveg88

Jul 31, 2014

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Had an awesome experience with chad tonight! I would recommend chad And the team at Taylor to anyone everything was really easy going and pressure free!

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mykel12

Jul 31, 2014

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Thank you Thank you Thank you Taylor Dodge!!! We are in love with our new vehicle. It is everything that we wanted at a price that could not be beat by any other dealer!!! We are so grateful for your patience, informative guidance, and responsiveness, as well as your humor throughout our purchasing process. It is always amazing how simple the process is when you have the right dealer working with you. We really enjoyed the interaction and everything was handled with the highest level of professionalism. It is always a pleasure to work with this dealership and I continue to look forward to a long relationship with Taylor!! We would, and have, enthusiastically recommend Taylor Dodge to our family, co-workers, and friends. Ray Marko is the BEST - Just Ask for Ray!!!!

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Dkwinters2

Jul 31, 2014

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My boyfriend went to Taylor to buy a new car and was very happy with his purchase and his salesman Randy. My daughter and son in law were looking for a new jeep and had a bad experience at another dealership so my boyfriend recommended Randy at Taylor. They were extremely happy with Taylor and Randy and got a great deal on a new jeep. I was ready to trade my car for something new and decided to go to Taylor also and was very happy I did. Randy understood my needs and how I needed to stay within my budget. I had certain wants and needs in the new vehicle and he found exactly what I wanted and for the right price. Thank you so much Randy and Taylor! I will be back :)

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tom.bonny.5

Jul 31, 2014

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My wife was in the market for a new car, her present car 2005 Cavalier, was due for replacement. Our salesman , Randy, was very knowledgeable and knew his product. He took the time to answer all of our questions and find us the perfect vehicle for my wife. Will recommend my friends to go see Randy at Taylor Dodge

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Brandonbirdman8

Jul 31, 2014

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Dealing with ray Marko was amazing. He is a very personal guy, and made you feel important. My family and I have bought a few cars from him in the past, and will continue to do so in future.

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lunchlady47

Jul 31, 2014

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We walked into Taylor on Monday morning after scanning the lot on Sunday and were greeted by Brian! We knew what we were looking for and Brian immediately found the perfect car for us. This was our second purchase from Taylor and we will be sure to go back and let all our friends and neighbors know how well we were treated! Thanks Brian, Jim and Jamie! We knew we made a good choice when our 20 year old son readily approved our choice!!!

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Harper1124

Jul 31, 2014

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We went in on a Wednesday night the place was super busy but Ray still found time to make sure we had the best service possible and helped us get into the perfect car for our family. The team at Taylor is leaps and bounds ahead of the competion

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Jackie1982

Jul 31, 2014

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Ray and Craig were absolutely wonder. They were extremely busy but still made me feel comfortable and part of the Taylor family. I went to another dealer early that day, South Oak Dodge were I was not treated so great and they made me very upset. I called over to Taylor where I purchased my previous car and they went out of their way to make me feel better and come see them. When I got to Taylor Ray was with other customers running around like the ninja he is but still greeted me. Ben came out to make me feel welcome and he apologized how I was treated at the other place. He asked me what I was interested in and pulled that vehicle up and then Ray asked Craig to assist me with the car. Craig was amazing. He explained everything that the Journey was equipped with and made me feel like that it would be a perfect fit. After test driving I knew that it was the car for me. I explained my financial situation and they did great working with me on this. Craig and Ray both did great making me feel at home thru out the paperwork process. Jaime did wonderful explaining all the financing paperwork and got processed out fast. Even though we finished way after when the dealership closed no one made me feel rushed. I will always come back to see my family at Taylor and will tell everyone what a great job they do there!

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coachomer

Jul 31, 2014

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Had an good experience with Ray Marko and TEAM TAYLOR. questions were answered and a stressful situtation made easy with their TEAM of friendly & helpful experts!! Will again share the experience with others (friends) and extended family!!!

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SaraHardesty

Jul 31, 2014

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My family has been going to Taylor Dodge for quite some time now. While the dealership has changed over the years and there are new faces on the sales floor, one thing that has never changed is the outstanding customer service! From the welcoming greeting to the farewell handshake, the sales team at Taylor treats you right! Ray Marko is our 'go-to' guy at Taylor. He's extremely helpful, knowledgeable, and just a great guy to work with! No matter how busy he is, he somehow always finds time for all of his customers...even on his day off. We just can't say enough good things about Taylor Dodge!

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mlee9604

Jul 31, 2014

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Iwent to the dealership knowing the vehicle that I wanted with the options that I wanted. They located the vehicle for me, had it brought to their dealership and had financing arranged all within a couple days. The overall experience is just what I wanted, in and out with the vehicle that I wanted.

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melissa8217

Jul 30, 2014

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We worked with Chad Milliron who was very friendly and honest! We bought a Jeep Patriot and ended up with an honest trade in value for our used car. We didn't feel pressure to buy that day, its a very relaxed dealership! Chad was very helpful and personable throughout the whole process! Definately would go back when we need another car!

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ump0429

Jul 30, 2014

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Have purchased four cars from Ray Marko in the past 18 years. Wouldn't think about buying from anyone else. Ray understands the importance of satisfying his customers and stops at nothing to ensure complete satisfaction. His follow up and attention to every detail is second to none.

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banzaisan

Jul 26, 2014

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I'm very happy that I purchased from Taylor Chrysler. I purchased an 1500 Laramie Longhorn Limited. Ray Marko is unique salesperson who cares about the customer. I would definitely buy from him again.

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jregnier

Jul 25, 2014

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We stopped to look at what was on the lot when deciding if we wanted to keep our current car. We met with new salesman Jessie. He was very patient and polite and located a van he thought would meet our needs. When we asked for another model a little cheaper he worked with sales manager Bryan Davis to locate a vehicle that was in our price range with the options we wanted. They were very patient with us when we said we could not come back for a couple of days to close the deal and even more patient when a medical emergency kept us away longer. In the end we were able to get a great deal with great service and no pressure. We have purchased cars from other local dealerships and this was by far the best experience yet.

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Ramblin'

Jul 24, 2014

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Ray Marko searched across the country to find the vehicle I was looking for. I traveled over 100 miles to buy from Taylor after a friend recommended a RAM along with Taylor's excellent reputation.

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ironw

Jul 23, 2014

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Our exprience at Taylor was very good. Kevin Emling was very helpful and worked very hard to find us the Jeep that we wanted. Everyone was very courteous and helpful. Kevin took time to go over all the features of the new car, and was very knowledgeable about the car.

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mjm49

Jul 22, 2014

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I called on a Saturday about the 2014 3500 Ram which they had marked down with rebate. I gave him a time I could be there. I was greeted and shown the Ram.. I was introduced to Kevin Emling as my sales person. He was very knowledgeable about the Ram and answered all my questions. I told him what I could afford. Well the new one was a little out of reach, So that would of ended our visit but I asked him about the 2013 Used 3500 Ram on the Front lot. I LOVE it, I'm the proud owner now.I feel my experience was very Customer Friendly. Thanks Kevin, and everyone at Taylor Dodge.

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Brian Wright

Jul 21, 2014

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This is the best time I have ever had at a dealership me and my finace came there At 3;30pm in the afternoon to look at a truck Kevin Emling the salesman came to us and interduced himself and I told him what I was looking for a truck and I was interested in trading in my motorcycle and told him what I could afford after looking at a few trucks I found one that I really like and the deal went on from there and he made it happen very very happy Thanks you so much and I would be back in the future if I need another vechicle .

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eric1673

Jul 19, 2014

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3rd purchase. Great service CE and friendly atmosphere. Best dealership for miles around. I would drive miles to buy from this place again if I had to. They set the bar.

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tedbev1942

Jul 18, 2014

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From the moment I was in contact with Taylor Chrysler/Dodge and salesman Brian Burghorn, I felt at ease.Brian Burghorn knew the product extremely well and was interested in my thoughts. In my opinion, he is anoutstanding salesman. When I return to Taylor Chrysler/Dodge in the future for another purchase, I am hopefulBrian will still be there. After I made my decision to purchase a Chrysler 300, I was introduced to Jamie Sykes in the Finance Department. He was very knowledgeable and professional and made me quite comfortable with the details of the transaction. I have purchased many cars in my lifetime. It is not always a pleasant experience but I applaud owner Dave Taylor for his philosophy of treating the customer with respect and dignity. He has instilled in his employees the same philosophy. Thank you so much.

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dhoevet

Jul 14, 2014

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Scott, Ray, Jamie and Jesse were superb to work with. They treated us like family. Would never give my business to anyone but Taylor Dodge.

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jtrowell

Jul 14, 2014

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This was by far the best dealership I have been to. Ray Marko, Jesse, and the finance department were very helpful and helped me get into a nice car. They worked hard and didn't just offer me anything on the lot to make a sale. First dealership I have been to where I didn't feel regret when I drove off the lot. Thank you guys so much and I can't wait to do business with you in the future!

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B ouellette

Jul 11, 2014

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Worked with chad on the purchase. I was shown exactly what I came in for. chad was great he went above and beyond my expectations. Everything from features to an affordable payment. I went in wanting to leave with a new truck and chad made sure that happened. The whole process was fast and easy. Great job to chad and everyone at Taylor dodge. I have purchased many vehicles from Taylor dodge and will continue to do so.

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Joshua.riley919

Jul 11, 2014

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Taylor Dodge was fantastic. We were treated with respect, and found the car we wanted at a great price. I will recommend Taylor to everyone I know.

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stubum

Jul 9, 2014

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We first met Ray Marko 5 years ago when we purchased a 2009 Dodge Journey. He truly cares about his customers and that is why we returned to Taylor for our next vehicle. Kevin Emling was also a Great Salesman and very knowledgeable about the 2014 Ram that we purchased. Great Job Guys!

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jleon2345

Jul 8, 2014

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It is really strange in todays business to find honest people, especially a car salesman. This just isn't so when it comes to Mr. Marko, the Italian finance guy, Ray's second hand guyand the staff at Taylor Dodge.

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cmyk

Jul 6, 2014

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Ray was extremely patient, answered all my questions and made sure I knew I was a priority without feeling pushed or rushed. Overall it was a great experience and I got the vehicle I wanted. Cheers to Ray and Taylor Dodge!

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jennifer.moorebrading

Jul 6, 2014

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Randy made my experience very enjoyable. I was in and out very quickly. Everyone was very helpful. Will definintely recommend this dealership to my friends.

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Jamisue22

Jul 3, 2014

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We had a great experience with a great and helpful staff! Very willing to accommodate our needs and help us in every way possible. Awesome!

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cookieb44

Jul 1, 2014

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I would rather have my teeth pulled than buy a vehicle! And that's how I approached most of my encounters with the auto sales market. We have over the years, been exposed to the stereotypical "used car salesman" and have walked away from our encounters feeling confused and screwed over. So I was not very excited about having to replace a vehicle that had been totaled in an accident recently. My brother Tom buys vehicles on a regular basis for personal use and for his business, and always talks positively about his experiences. So in preparation for my next "tooth extraction experience" I humbled myself and asked his advice. Without hesitation he pointed me toward TAYLOR CHRYSLER and even gave me the name of Brian Burghorn, his "ace in the hole". We drove through Taylor Chrysler lot several times, after hours of course, until working up the courage to finally follow my brother's advice. We were shocked and amazed, and very relieved to find that there was indeed a place to buy a vehicle without the stereotypical "used car salesmen". From the moment we walked in the front door and were greeted by the young lady at the welcome desk to the time we drove away in my sweet Jeep Wrangler, your staff was professional and courteous and made us feel welcome. Brian Burghorn was AWESOME, and by the time we left, I felt we had made a new friend. It's been a few days since our purchase, and I kinda miss hanging out with Brian! When we left, we took two handfuls of Brian's business cards, and will be passing them out. My wife's dad will be in soon to look for a new vehicle, and I am sure, will share in the same amazing experience! Thank You Taylor Chrysler! Thank You Brian Burghorn! Who knew buying a vehicle could be this fun!!!!

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Dbleyle1

Jul 1, 2014

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...The best. We are glad that we were able to have Craig assist us in our decision. Another successful experience at Taylor Dodge. Dart Club

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teacher19

Jun 30, 2014

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This is the third car we have bought from this dealer and sales consultant Ray Marko and if we were to buy another car in the future we would go back. Ray did an excellent job for us. Ray is always friendly and really cares about his customers needs. Way to go Ray!!!!!!!!

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grampy50

Jun 30, 2014

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Ray when out of his way to make sure the car was perfect in every way. He answered all my questions with honest answers. I would feel good about sending any family member or friend to see Ray, and the Taylor staff. This is the "no games" dealership.

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casmith1089

Jun 30, 2014

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A huge THANK YOU is owed to Ray Marko at Taylor Dodge.I went into Taylor looking for a 2014 Jeep Wrangler at the price I could afford, but didn't have my hopes very high; the reason being I had previously "shopped" around at other dealerships and they all said the same thing, "Wranglers sell themselves" we can't discount any lower and without some sort of discount that price was way out of budget for me.But then I walked into Taylor Dodge, met Ray for the first time and felt like I actually had a shot at getting the jeep I wanted for the price I needed. He was very nice and I could tell he was working hard on trying to get me into my Jeep.He then came back with the price I needed (I was amazed), now it was a matter of locating my jeep. He was back within 10-15 minutes and handed me a set of keys and said "here's your jeep". It turned out the exact jeep I wanted was just delivered that day and was sitting around back. It was NEW NEW. still wrapped up in plastic and Vin numbers attached :) It was perfect !! When he said he could locate one fast....he meant it !!!The next day, I came back it was detailed and waxed up for my pick up. I signed the papers and was on my way. Ray made sure multiple times I had everything I needed as well as showing me how the top came off and setting up wheel locks for me. Always fast service, and very genuine!Overall my experience as a first time car buyer was excellent! Ray was BEYOND great, as well as everyone at the dealership! They all congratulated me on my JEEP purchase and made me feel part of a family :) !! Hands Down Amazing 5 star rating, and would send anyone to Taylor Dodge/Ray Marko

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LRG4585

Jun 30, 2014

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Ray was so helpful. He really makes the experience enjoyable. He truly goes above and beyond to make sure customer leaves satisfied.

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Gaytan08

Jun 30, 2014

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Ray Marko is the best salesman that I have dealt with. He is always very nice and very genuine person. He likes what he does and even as busy as it gets he always does his best to take care of his customers. We bought ourLast car from Ray, and this one and will continue to see him as long as he's there. Definitely one of the best.

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elorenz

Jun 30, 2014

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Kevin was awesome. Took down all my specifications and made sure to find the car I wanted. All my next cars will be from Taylor.

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Tim6247

Jun 29, 2014

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I couldn't say enough good things about our purchase at Taylor's! When it became obvious that we would need a new car, our first in a long time, we were really dreading the whole process. Previous experience had taught us to expect salesmen who talked fast, faked their smile, and left you thinking you'd been taken to the cleaners. But the folks at Taylor couldn't have been more different. It took us a few visits to find the perfect car and everyone we met along the way was helpful, courteous, and friendly. They went above and beyond to help put us behind the wheel of the car that best fit our needs, offering their personal cell numbers and keeping in touch through email and Facebook. Salesman Craig Courtney even went out of his way to see that our Jeep had a towing hitch installed just in time to take a long road trip the day we picked it up! How's that for service?! I know it's going to sound 'hokey', but we came away with far more than just a new Jeep at Taylor, we came away with new friends.

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cmia1692

Jun 28, 2014

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Ray was excellent he made me feel very comfortable n that they wanted to help. I am very satisfied and would recommend this dealership to all first time buyers,

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kabuente

Jun 27, 2014

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Overall I had a positive experience at Taylor in getting a brand new minivan. It was truly a team effort. I cannot remember their names but anytime I approached the front door an employee would open the door and welcome me in. Tim Slattery was highly knowledgeable and detailed in showing me the van, including an under the hood look. Bryan Davis was instrumental in securing the financing that I needed and helped get me the best deal possible with the least amount of pressure. I love and appreciate it when dealers can provide honest information and allow me to make decisions when I am ready and they did that.Todd helped us with the final steps of the process and was always offering us a bottle of water or something to drink and that also made for a better experience. The popcorn was much appreciated by my kids too.My son cannot wait to get some donuts from the service department when we come for our next oil change :)Steve the finance guy was helpful as we concluded our night---he knew the answers to our questions but didn't bore us with every little detail that we can read about ourselves if we want to.

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CarrieDayswithdylan

Jun 26, 2014

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We worked with Kevin Emling and he was awesome!! So patient and knowledgable! He was great with our kids which made the process so much easier! We will be going to Taylor for all our future vehicle needs! They gained our trust which isn't easy to do! Thanks!!!

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Scott

Jun 22, 2014

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Was having my oil changed and tires rotated on jeep. As I was driving it today I was hearing a rattle from behind...upon inspection after taking cap off rim one lug nut was off and other on rim was hanging on. The had in total stripped 3 studs by improper torquing of lugs by a stupid mechanic. All in all 4 other lugs were loose! It is not going to be a fun visit to this stealer ship tomorrow!!! N

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Beckylv

Jun 22, 2014

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AMAZING!!! Everyone made this experience so fun and easy!!!! I traded my car in and the next day I sent a good friend of mine over and she ended up buying my car....FROM RAY!!!! They couldn't be happier either...I don't see myself purchasing a vehicle from any other dealer!!!

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ronferrias

Jun 22, 2014

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Wanted to give a shout out to Aaron all the employees at Taylor. Aaron was nothing but helpful and low key the whole time. I am pretty high strung when it comes to the car buying experience. Aaron took it stride by calmly delivering me the numbers and details of the deal and also by answering all my million questions about them without getting frustrated in the least, even when i decided to make changes. While I waited the rest of the staff and salesman would also stop to have friendly conversations about my trade (a g6 convertible I loved and was hard to part with) or what i was getting (a 2015 chrysler 200) also made me feel welcome. They gave me the best deal on the trade and the leaet the first time around with no b.s. and I appreciate that considering how many dealerships make you jump through hoopes to get it. Class act all around Taylor, keep up the work.

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ddeluca1922

Jun 20, 2014

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My experience at Taylor was a great one. I bought a new mini van from Todd Zummallen. Todd was nothing short of great. Todd (Sales) and Steve Roti (Finance) were not pushy and answered all my questions honestly and were very upfront with me. I appreciate their attention to detail.

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matuskajr

Jun 16, 2014

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They really went above and beyond to help me feel comfortable and and confident through the entire buying process. I would buy another vehicle from them.

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JanColeman

Jun 13, 2014

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This has been the best car experience we have had in our 53 years of buying cars. Someone is always at the door greeting you and opening the door and offering you something to drink. Kevin went out of his way to get everything we wanted on the car. We were there several times before purchasing the car and there was always 4 or more people purchasing cars. Other dealerships had no one in their showroom. When we finalized the deal we had an appointment to get to and Steve Roti went out of his way to get the financial process done quickly. It was a great experience.

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jpinson1

Jun 9, 2014

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Best car buying experience BY FAR! My wife and I couldnt be any happier with the whole experience. We got exactly what we wanted for an excellent deal

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Fram

Jun 6, 2014

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I bought a new Jeep today. It was the most pleasant new car buying experience I've ever had. They really showed respect for the value of my trade-in and did not employ the familiar pressure tactics like volleying incremental offers from "the manager" against my own. The salesman, Randy Ayers and the finance manager, Jamie Sykes are both very friendly and customer-oriented. Honestly, I have never felt so good after a new car purchase.

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stevegengler

Jun 5, 2014

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I was getting tired of getting the run around at previous dealerships and thought it was going to be the same at Taylor dodge. To my complete amazement I was wrong about Taylor Dodge. I spent 7hrs with a very patient Todd Zummallen who showed me several cars and went on several test drives. He helped me get not only the car i wanted but the one that would suit my families life style. Ashley also helped out by assisting my daughter (3 yrs old) while i was dealing with todd. Now thats going above and beyond (thank you Ashley again)! Steve Roti one of the best financial representitives i have ever dealt with. Hes quick and very thorough at his job. Taylor Dodge dealership has the best people to do business with. I will be sending everyone I can to Taylor to see Todd. Applause to all I came in contact with. God Bless.

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MARISROSE27

Jun 2, 2014

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I love Taylor Chrysler Dodge. My family goes there and we have never had a problem with our cars. Ray Marko has helped us out alot. He is an amazing salesman!!

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madrglas

Jun 2, 2014

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john did a fantastic job making sure we didn't have to wait to long for price, financing or delivery. answered all questions very knowlwdgeable about product. very courteous.

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rebafet17

Jun 2, 2014

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This is the second time we have purchased from Taylor Dodge and both times we dealt with Brian Burghorn. All the sales people, repair department, fiance people were beyond excellent! We have checked out other dealers and really noticed how superior Taylor Dodge is. They know their cars and how to treat people well. Treating people well is a big concern and shows professionalism. We appreciate the no pressure approach. One thing that is kind of a policy with us, is that we like to sleep on our big decisions. If we have a good nights sleep, we feel that it is right. If we toss and turn and the purchase keeps us up all night, then it is not a good move. This policy has worked for us in buying cars, real estate and other larger purchases. We have been married over 50 years and it works for us. Thanks Brian Burghorn for your professionalism.Don and Linda Fette

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damptz30

Jun 1, 2014

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Great customer service and follow up. Chad is our go-to sales guy, and we have come to expect a certain level of customer service from him. Definitely made the car buying experience a good one.

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JPRam14

May 31, 2014

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I am happy to say that I have recently purchased my second vehicle from Taylor Chrysler Dodge Jeep Ram and once again had a great car buying experience. Without a question I gave them a 5 star rating in all 5 categories and will definitely recommend them to family and friends. Kevin Emling was my salesman in both purchases and I can say with honesty that he is the friendliest and most trustworthy and knowledgeable salesman I have ever dealt with. Thanks again, Joe

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cacosta

May 31, 2014

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This was my first car buying experience with Taylor. Brian was very helpful and understanding of what I was looking for. I didn't feel pressured when dealing with Scott and making the deal. The final signing of paperwork with Steve was a breeze. I am very happy with my new Journey and love, love, love the free car wash!!!

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debra38us

May 31, 2014

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Love my jeep. The salesmen were super and great. They explain everything in the vehicle and if I have a problem all I have to do is call or go in and they r there in a heartbeat thanks guys u r super.

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Bernadette328

May 31, 2014

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This is the 2nd Jeep that I have purchased from Taylor in Bourbonnais. I returned because of the excellent customer service I received from Chad Milliron two years ago. When I made my most recent purchase this week, the level of service that I received from the sales department (Chad Milliron and Bryan Burghorn) was exceptional. They listened to what I was looking for and helped me to identify precisely what I wanted. They were very knowledgeable, professional and willing to go the extra mile to make sure that I was completely satisfied. The finance Manager, Jamie Sykes was EXTREMELY helpful and courteous. It was a great experience to work with such a professional team that CARES. I will definitely recommend this dealership to my friends and family.

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Roofrsndluv2

May 31, 2014

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Great dealership and best sales guy around. I will always use Taylor and Chad Milliron for vehicle purchases because I know what to expect, honesty and no games.

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bzitnik1

May 30, 2014

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Me and my mother went to the dealership to "just look" about a month ago. We met with Randy and told him we were interested in a jeep. We went over and looked at the vehicles and the 2014 Jeep Patriot caught my eye. Randy was very helpful and got the keys so we could take a test drive. After our test drive, we went inside and worked out a great deal! This is my first new vehicle and i love it. I didn't expect such a easy-going and helpful dealer. He was awesome! A month later(a few days ago) my mom went BACK to Randy because he was so awesome to buy herself a jeep! She came home with a 2013 Jeep Compass. We are very pleased with our purchases and would recommend him and this dealership to anyone! Thank you Randy and thank you to the dealership :)

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candydykes

May 30, 2014

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I had a big problem and they were very nice about helping me fix it. It was nothing they did but they still helped.They did what they said they would do.They told me to come back.

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jarmel

May 30, 2014

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Great sales man wonderful experience!!Taylor is the only dodge dealer that I want to deal with! They have a great staff all the way around!

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JKNOVIC

May 29, 2014

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I had a terrific experience at Taylor Chrysler Dodge. The process started when I saw a Jeep I liked online and when I called we scheduled an appointment time to come and test drive the Jeeps. They set me up with Kevin Emling as the sales person. Kevin is a great guy and made the whole process very comfortable and made sure that I was 100 percent satisfied with everything. He took a great deal of time to ensure that once the sale was made to go over the many options on my new Jeep. Would highly recommend Kevin and Taylor Chrysler Dodge to my friends.I was going to choose another Jeep dealership that had many more Jeeps for sale but I have an old friend at Taylor in Paul Jones and I figured I would give the dealership a shot. It was definitely the right move and I know when I come in for service that Paul Jones and the guys in service will take care of me.

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Warrior1232

May 29, 2014

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Kevin did a great job in getting me into a car I love at a price I could afford. When my first choice was " over my head", he came back with a "slightly older but with all the bells and whistles" that I wanted and was in my budget. He showed me what I wanted when I didn't even know myself what I wanted. I will be back. Nicole at the front desk was also great, very friendly and helpful.

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taraq

May 29, 2014

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My husband and I had an amazing experience at Taylor. They worked within our budget and found us exactly what we needed and wanted. I highly recommend working with Craig. He is a good listener, knowledgeable, honest, and beyond helpful. The whole experience was great! Who says that about buying a car?! We wouldn't go anywhere else to buy a car again!

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kimetully

May 29, 2014

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When you come into Taylor Chrysler it feels like you are coming home. Everyone is very friendly and caring. Craig Courtney is one heck of a salesman. When dealing with him you feel as though he really cares for the long run, and is not just in it for the paycheck. He made the car buying experience relaxing and fun. I would definitely recommend him to others. We had a couple of things we needed fixed on the vehicle we purchased and he and Bryan the sales manager made sure they would be taken care of. Jim Crosswell is a straight shooter and did everything he could to make the deal and keep us within our budget. Which was not easy since we were carrying over debt from our trade. I would recommend Taylor Chrysler to everyone many times over.

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Harold H. Welch

May 28, 2014

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We felt very fortunate to have met Kevin Emling at Taylor Dodge last Monday. He is and excellent salesman. Very personale and informative. After finding out what we were looking for he showed us different models and their differances. After purchasing our new van Kevin made sure that we knew how to operate all the new controls [ radio, wipers, head lights, ets ] before we drove away. We feel that if we have any questions regarding our van we can call Kevin and he will be able to help us. We give Kevin a 10 plus rating.

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Dayle jeep

May 25, 2014

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I needed a new car so I stopped at Taylor dodge to look at jeeps. Ray came out to help and he was actually the nicest person. I didn't buy my jeep that day but went back a few weeks later and of coarse I asked for Ray. He worked hard getting me into my new jeep. I am very happy...Scott and Jamie were just as great too. I will go back and I will recommend these guys to any one that is looking for a deal and great service!!!!!!!!!

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dutchman2112

May 24, 2014

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I have always viewed car shopping as a major chore. I didn't relish the thought of doing it again. I had a friend who knew I was looking ask if it would be alright if he gave my number to Ray Marko. I didn't object, but remained somewhat skeptical, expecting a typical "car salesman". He called and we set up a time when Laura and I could come and look at a vehicle that I had seen on the website. When we arrived that evening we were warmly greeted by Ray. He had the van ready to test drive, so we did. During the course of the 20 minute drive we realized this vehicle would meet our needs exactly. We discussed with Ray why we needed to purchase a van, exactly what and the terms we could afford. He made no promises, but asked if we could wait while he tried to meet our requests. He and the whole team at Taylor worked hard to get us into what would become our van! Yes, the whole team, especially Ray, has changed my view of buying a vehicle! THANKS RAY! THANKS TAYLOR CHRYSLER DODGE JEEP RAM! If you need a vehicle, don't go anywhere else! Go see Ray Marko!

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bethanne2

May 23, 2014

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I returned to this dealership to look for an 8 passenger vehicle and asked for Randy because I had bought a Dodge van from him in 2010, and liked working with him. I felt he was very friendly and honest and I trusted him to help me pick out a used van with 8 seats. Dodge does not make such a car but Randy found me a used Honda Pilot that had been traded in. I was happy that I could buy it from your dealership as I like dealing with you. That is why I rated you with all 5s. Jodie Sawka

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Mkkinney

May 22, 2014

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We are very pleased with Ray Marko. He truly works to give his customers both the best vehicle and value. He's our sales consultant for life!

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GirlsJeep

May 21, 2014

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Outstanding customer service!! Ray Marko- great salesman. He didnt give up until he found the perfect Jeep for us. Jesse, Jaime, Tim and Craig were also very patient and attentive throughout the process. All of them so efficient and enthusiastic about their jobs!! Buying our Jeep was so easy. Definitely would recommend these guys and the dealership!

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alejandra82

May 21, 2014

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Totally friendly. Great service. Awesome customer service. Easy explanation. The test driving was great. We will definitely recommend this dealer to our family and friends.

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llorenc

May 20, 2014

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The dealership was very clean. The customer service was outstanding. They had staff standing by the door to open it when you came in or out. They offered complimentary snacks and drinks. The salesman I was dealing with (Ray Marko) is an outstanding person. If you need a car, this is the person to go and see. He will treat you right!

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julieannw1972

May 20, 2014

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I was referred to Ray Marko by a friend. He is such a great salesman that everything was about what I wanted!! He went above & beyond and the guys(Chad, Scott, Jessie & Jamie) that helped along the way were great!!! My expectations were HUGE but it came out even better than I imagined!! I would highly recommend this dealership & especially RAY MARKO!!! Best sales guy I have ever dealt with!!!!!!THANKS RAY!!!! I LOVE MY JEEP!!!!!!!

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raycon48

May 13, 2014

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We went to get our jeep commander repaired and met Craig and Brian while waiting. They made us a deal we couldn't refuse. This was the best experience buying a car we have had. Steve finished up the paper work/warranty and made for a happy day.

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JacobHelton94

May 13, 2014

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I recently just purchased a Dodge Dart & i ABSOLUTELY love it! Noah helped me out a lot. He is a very friendly person & he provided me with a lot of information that was much needed. I will always recommend him & this dealership to anyone who is looking to purchase a new car. This dealership is the best one in town. Thank you for all the help & a BIG thank you to Noah for all his help!

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TINNER02

May 12, 2014

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I am not Big fan of dealerships, but my experience with Taylor was excellent. Sales Rep Kevin Emling was very helpful and knowledgeable on any questions I had. What I loved most was I did not feel pressured like I normally do. Not only that , Scott Clausing (Finance Manager) came to the table and fully explained everything and answered all my questions before I made a decision. Steve Rito (Finance Rep) also gave me the same great service....If your looking for a a car, I recommend you give them a try....Well worth my visit!!!

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tpress123

May 2, 2014

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Have worked with Craig previously and enjoyed the time and professionalism. Will refer friends and family to Craig. Jamie assisted in the deal and we are happy customers.

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cat97628

Apr 30, 2014

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This is my second vehicle I have bought from Taylor. Both times I worked with Brian Burghorn and would recommend him to anyone looking to buy a new or used car. Brian is very easy to work with and does not apply pressure to make a sale. The first time I was looking for a very specific Dodge Durango for my wife and the guys at Taylor were able to locate one very quickly and get it shipped to the dealership. The second time I was looking for another specific Jeep Cherokee that no dealer had on any lots. Taylor had a very close match to what I was looking for but was only missing heated seats. None of the other dealers ever mentioned that heated seats could be and after the sale. We were able to strike a deal that I was very happy with and avoided the long tedious wait for a Cherokee to be ordered.The Sales department is very low key, they will ask if you need help but do not hover over you while you look around. Service is also great. They have a huge service center that I have never had an issue getting into when I have needed something looked at. I highly recommend Taylor Chrysler Dodge Jeep Ram

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Lucindadoogan

Apr 30, 2014

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Ray is Great!!! We couldn't ask for a more caring salesmen. Ray doesn't give up till he knows you are in the vehicle you want, even if that means he has to search all over the state to find it. My husband and I have bought our last 5 vehicles from Taylor and in our mind there's no other dealership that comes close to Taylor.

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pmalcom

Apr 30, 2014

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I am pleased with the service and the willingness to help if your vehicle needs service We established a relationship with Bryan Davis and have bought 3 vehicles from Taylor. Kevin was a great help and we will continue to do business with Taylor.

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cjbrading

Apr 30, 2014

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love love love the service at this dealership!! Randy and Scott are always sure that I am taken care of and happy when I leave. Definitely will recommend this dealership!

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Andejo12

Apr 30, 2014

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I've dealt with Kevin for two years. He takes his time to answer all questions and let's me think things over so I'm comfortable before sliding a contract in front of me. The service department is exceptional. They do what they say they are going to do and they are on time. I've death with several service departments and these guys are polite and professional. Best in Kankakee county.

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Steve Granzow

Apr 30, 2014

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Kevin sold my wife and I our first car and was so pleasant to work with we had to give him a call for our second. Even though Kevin was swamped he made sure we got to see someone before we left and had recommendations for potential cars. Brian was fantastic! He was so responsive to my wife and daughter that we were able to strike a deal that night. The consistency of service across the board was beyond expectations. The Magnum is in the right drive way, and this family couldn't be more satisfied with thier purchase. Thanks guys.

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JessieBetty12

Apr 30, 2014

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I had the best experience working with Ray Marko, him and Scott Clausing literally did whatever it took to get us the best price on our trade and into our new vehicle! We loved working with him and l will definitely be back again.

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chappyd123

Apr 30, 2014

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This was my first experience with Taylor. I asked for Kevin Emling on the recommendation of a friend. I have to say it was the best car purchase experience I have had. He was super easy to work with, made a very fair offer for my trade-in as well as for the car I wanted to purchase. I highly recommend visiting Taylor if you are looking for a car!

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Brenda2626

Apr 30, 2014

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Keivin E. was the best salesman I have met in years. He took his time to make sure every need was met. very friendly I feel he went or and beyond. we are happy. would tell others to come and ask for him.even the insurance lady and the other lady that worked with Kevin E.

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Juliekennedy_4

Apr 30, 2014

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Craig was very courteous and pleasant to work with! I feel comfortable to always ask for him by name if ever having to ask questions or getting service or in sales!! Thank You Craig! Job well done!

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alberts6

Apr 29, 2014

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we were looking for a 3/4 ton truck to pull our new camper. Taylors had a great selection and great prices. We love working with Ray, That's why it was our 3rd vehicle purchased from Taylors!

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Im4everGold

Apr 28, 2014

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This is the 4th vehicle I have purchased from Taylor Chrysler over the past 20 years and have always gone back to the great customer service provided to me. Ray Marko is a great person to deal with and I consider him a friend, not just a salesman. Over the years, I have recommended many friends and family members to him and the Taylor Chrysler group, because I know that they will be well taken care of when they visit.

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mash1209

Apr 26, 2014

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Very easy sales experience.Haven'nt had service yet,hoping it is as good.Planning on a lift kit so there will be a chance to see the quality of service there.

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steveweidemier

Apr 24, 2014

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SUPER GUY - HE IS VERY HONEST , GREAT LISTENER, OVERALL THE BEST NEW CAR PURCHASE EVER. WOULD RECOMMEND HIM TO FRIENDS AND FAMILY. WE'RE SO GLAD HE WAS RECOMMENDED TO US.STEVE & LAURIE WEIDEMIER

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jeno0459

Apr 23, 2014

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I have faithfully followed Mr John Crawford since first purchasing a 2006 Chrysler 300 from his previous dealership, and then 2 more purchases including a 2009 Ram last year, and most recently a week ago purchasing my first new truck, a 2014 Ram. I highly recommend John, as he is knowledgeable and trustworthy that he will get you a price you will be happy with. Taylor Chrysler is one of the most clean and modern dealerships in the area, with a great service dept. I love my new truck and know it will be taken care of if any issues arise by the areas leader in Mopar service. If a Ram, Chrysler, Jeep is what your looking for, or a great used vehicle, check out "Big John" Crawford for your needs, and tell him I sent you.

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SIGN22

Apr 22, 2014

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Ray Marko was a pleasure to work with!! I would recommend his service and this dealership to anyone!! He went out of his way to make sure everything was perfect!!! Thank you!!!

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RobinPeterson123

Apr 21, 2014

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In general our family's experience of buying a car at Taylor's was positive. Probably your best asset that day for this occasion was your sales person, John Crawford. John responded to our phone call efficiently and professionally. We traveled a bit from Indiana and he made sure that the vehicle we were interested in was available and ready to go on a test drive. Although, John was not able to initially go on this drive with us, he provided a polite young man, Travis, to accompany us. Although Travis was not able to answer some of our questions/concerns, he was helpful and polite. Truly, the overall experience turned out as positive as it did, mostly because of John. If you are interested in constructive feedback, here are some suggestions:1. The length of time that we waited from the time our appt. was established (1:15 p.m.) to the time that we began the process of financing was about 3 hrs. John was busy and we understand that, but it was lenghty. The whole process ended at about 6:00 p.m.2. We had filled out our information for financing on the site prior to coming in, however, this did not aid at all in the ability to move a little faster, or it seemed as a waste of time and information over the internet as indicated by the sales person.3. When we engaged in the financial dialogue, it seemed like 'pulling teeth' just to get a concrete answer as to what our interest rate would end up being. Normally, people should not purchase/ or sign on a dotted line for something they are not completely informed, and affirmed on writing. This creates a sense of distrust and a bit of anxiety to the buyer. Some buyers actually have done their homework. It was John's ability to maintain a calm and pleasant atmosphere that simply made us stay. We almost walked out after four hours due to this lack of communication between the financial office, sales person and the buyer.4. Mr. Stephen, the closing officer of the loan, was obvioiusly a man that knows what he is doing, but still a stranger to us. He seemed preturbed at our questions and our inquiring to see things printed first before we agreed. He made it seem as if people are awkard because they have never had car payments in their lives, or would want to ask many questions, and it felt very tense in that office. After all, $9,000 is a lot of money, at least to us. In the end, he was cordial. However, John was extremely helpful following up the next morning with a message and a text regarding some issues that remained a concern. (such as the second set of keys, and a new starter that was agreed to be fixed on the vehicle) . I would refer a friend to Taylor's if they can arrange to see John.Sincerely,The Petersons

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Lisaljj2

Apr 18, 2014

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I would recommend this dealership and Ray Marko to anyone I know. I knew what I wanted but was nervous about buying a new car. He made it happen!! What a great asset he is to have. It was a wonderful experience!! I love my new car.

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Wesley1980

Apr 17, 2014

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Love this Dealership, Had awesome overall buying experience!! Bought a brand new 2014 Dodge Avenger with bad credit, little money down, and payments I can still handle. Have and will recommend this dealer to friends and family Great sales staff and financial advisor!!

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gregpanther

Apr 16, 2014

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We have purchased another vehicle at this dealership and they are fantastic to deal with. It is like being with family. Their loyalty to the customer is one of the reasons we keep coming back. They also have great service. I guess what makes this dealership worth coming back to are the people. There are many dealers to go to but this one will always get our business.

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"Brenda Cox"

Apr 16, 2014

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Great place to go while looking for a car. Excellent staff n facility. They work with you to get a car and will pick out high quality verticals around your money range

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Mgurley

Apr 15, 2014

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Big thanks to Craig Courtney our salesman Steve Roti in finance on purchasing our dodge charger they represent Taylor Dodge well what a great experience

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Glancey

Apr 14, 2014

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A friend recommended that I try Taylor Chrysler to find a used minivan. He even recommended that I talk to Ray Marko. As soon as I walked into the door I was greeted by a friendly employee and they found Ray right away. I told him what I was looking for and he found a van that was in my price range. I never felt pressured to buy and got a fair deal. I would recommend this dealership to anyone looking to buy new or used.

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Kemichel

Apr 13, 2014

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Hello! My experience at this dealership was excellent. Everyone is very friendly and accommodating. Ray Marco and his assistant Jessie Colon made everything very simple. It was a fun, non stressful experience, buying my first car with this duo! Great deals and great people! Very happy with my buy. Thanks again!!!

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kpanizzi

Apr 13, 2014

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Brian B was friendly and engaging, it was nice that he didn't apply the sales pitch and pressure tactics I've encountered at other dealerships. Bryan D was very helpful finding the best financing deal possible.

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tgundo2003

Apr 12, 2014

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I came in looking at a particular used vehicle that was in the price range I wanted to be in. There was another similar used vehice that was newer and less miles but more than I wanted to spend, but Craig Courtney worked very hard at finding a way to get me in the newer better vehicle at a price I could still manage. The vehicle is excellent and the service is second to none! Everyone there was great to deal with and the kids area was great fr giving my young ones something to do for the duration of my visit. Highly recommend!!

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PastorBrenda

Apr 10, 2014

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I enjoyed my visit at Taylor Chrysler. It's the first time at this location. I've bought 10 new Chryslers over the years and have always bought at the same dealer until this van. The guys were very polite answered all my questions. They took a lot of time with me showing how all the button, seats, etc. worked. I've given 2 people Craigs name because they are looking for a car.

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rls208

Apr 8, 2014

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Brian Burghorn is a very kind, and patient sales person. He took his time, worked with me and answered all of my questions and concerns. In the end I was able to purchase a car that I never dreamed I would be able to own. I feel very comfortable and most importantly safe in my new car. Thank you, Brian!

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lovesdolphins88

Apr 8, 2014

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It was a long couple of days to try and get me a car due to my work schedule and everything but they were very helpful with everything! Ray did everything he could to find me a car in my budget and one with good gas mileage considering how much I drive.

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Anczer

Apr 8, 2014

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Taylor Chrysler/Dodge was having a promotion. Since I was very happy with my 2012 Dodge Challenger performance, I thought I would just stop by and get some of the promotional items. I was met at the front door by Kevin Emling, who without being pushy asked if I was looking for a new or used vehicle. I told him that if I were looking for a new vehicle it would have to be just like my 2012. Since they didn't have one in stock Kevin got on the computer and found a 2014 Challenger with every thing I wanted except a sun roof and different wheels. Kevin, Scott Clausing, and a gentleman, from Chrysler, sat down with me, and before long the 2014 price was to good to pass up. The price also included a sun roof, the wheels I wanted, and an extended warranty. I feel that I was really given a great deal, and I never felt that I was pushed into buying a new car. I will always praise the way I was treated by the Taylor employees.

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bigjp

Apr 4, 2014

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i have always had a pleasant time at dealership.... chad is a great person and great friend always there for me and when ever I have questions he answers them... I will go back all the time when I get more money... every time I go there everyone has a smile on there face and soo nice... Jamie is great to work with 2 he has great personality and always friendly... would recommend to everyone to go to this dealership...

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Jessicaphotography

Apr 3, 2014

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My husband and I were looking to purchase a 2014 Jeep Wrangler and were not having much luck with other dealerships. Never with any other vehicle I've purchased have I felt at ease in a dealership. walking in we were greeted by a friendly face. Randy was amazing, gave us real answers and no hype. He was really trying his best to find something that worked for our budget. Never once did we feel obligated, stressed, or take advantage of. The purchase we made that day was a breeze. He exceeded my expectations and got us the exact payment we needed to fit our budget. I would and will be recommending anyone to this dealership, and to see Randy!

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Jhjkwakey13

Apr 3, 2014

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We found exactly what we were looking for when trading our vehicle in and everyone was very nice and helpful and we love our new vehicle!

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jgingeri

Apr 3, 2014

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Ray made me feel welcome from the start. He listened to exactly what I said and shortly called back with a used car that was exactly like what I was looking for. He went out of his way to make sure the experience was easy, fast, and enjoyable. Will be returning to Taylor Dodge for my next vehicle purchase.

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Rdcharger13

Apr 3, 2014

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Craig was very patient with us while being very informative. Taking the time to make sure we loved the car we picked out. Scott made sure we got the deal we wanted. Steve took great care of us while going over all our finance options. It was an awesome experience and would recommend Taylor.

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loisalanoa

Apr 1, 2014

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I had spoken to Tony when I was just glancing a long time ago. He was so helpful then that when I figured it was time to get a vehicle he was the first person I thought of to help. I looked at the inventory at Taylor and gave him a call. We found that he had the vehicle for me. A 2010 Jeep wrangler low miles. It was the best experience I have had with purchasing a vehicle ever!

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kfshabazz62

Apr 1, 2014

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AARON MADE MY FIRST CAR PURCHASE SO EASY . HE WAS FRIENDLY PATIENT AND VERY KNOWLEDGEABLE HE EXPLAINED EVERYTHING AND WAS FLEXIBLE AS I CHANGED MY MIND I CAME IN THE DEALERSHIP TO LOOK AT CARS AND HE WON ME OVER ON THE CAR I CHOSE. I WILL RECOMMEND HIM AND THE DEALERSHIP TO ANYONE LOOKING FOR A VEHICLE . JAIME SYKES IS ALSO AWESOME . HE EXPLAINED EVERYTHING AND WAS VERY PATIENT LOVED THE EXPERIENCE

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crv472002

Mar 31, 2014

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Ray is amazing! We've purchased a lot of cars from Ray because we he always works so hard to make sure we get exactly what we want. Thanks for everything Ray! See you next time :)

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bouck954

Mar 31, 2014

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AMAZING as always! This is the 9th car we've purchased from Ray and we couldn't imagine buying from anyone else. Ray has always made car buying an exiting experience and we couldn't be happier with our experience!

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petruzalekk

Mar 31, 2014

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Ray was very patient and listened to our needs and did not rush us at all. I will continue doing business with Taylor Chrysler and will recommend him to our friends and neighbors.

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snuggy123

Mar 31, 2014

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Enjoyed talking with Kevin! He really listens to what you are saying. This was the shortest time it ever took to buy a car and that is how it should be!

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Olson1

Mar 31, 2014

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We buy many cars from Ray and we will buy many more. He is top quality sales personal. He is very trustable, has a nice personality, and is very professional. Even my son wishes to do business with Ray when he can buy his own car.

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cndiclre

Mar 31, 2014

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Words can not describe how greatful I am to Taylor and my salesmen Brian Burghorn. In February I was at my darkest moment when my husband passed away. Brian and the staff at Taylor had become very good friends of my husband and myself. Brian was so compassionate and understanding of my situation and I will be forever grateful to him. I needed a car that would be economical and affordable. Brian was able to locate a 2009 Caliber for me. Thank you Brian for your continued prayers.Sincerely,Candis M. Bollinger

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awicker

Mar 31, 2014

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ray marko is the best sales men my parents only buy cars from him in the last 15 year wherever he works is were we will go to buy our cars.

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JDD6568

Mar 31, 2014

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The sales person was very helpful and knowledgeable of vehicles i was looking at and the finance guy was able to answer my questions and get me on the road with new vehicle.

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William Greenlee

Mar 29, 2014

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Took great care of me, here's to a new business relationship. Thanks Tim, Craig, Steve and Jaime. I will be back again to do business.

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Smoke44

Mar 29, 2014

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Chad was very polite and was able to answer all of our questions. We had no intentions of buying a vehicle on the day we went in but with all the information that Chad gave us, it was not a hard decision to see if we could strike a deal. I am not one to be pushed to buy and I do let the sales person know that. If I feel pressure I do just walk away. But Chad has a way of not being pushy yet giving you all the information you need to make the decision of buying or not. I never felt pressure at all. Chad worked with us so I could have the extras I wanted yet keep my payment in my range. I have to say that everyone at Taylor Chrysler were so friendly and helpful. I love my new Dodge Durango and will tell everyone to go to get great service. THANK YOU TAYLOR CHRYSLER FOR BEING SO FRIENDLY AND KNOWLEDGEABLE.

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barrick97

Mar 29, 2014

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I am very pleased to say that I went in today thinking that i was going to be turned away because of my credit. Eddie took the time to show me more than one option that fir my needs. He was very personable and thorough. I went in thinking I could maybe get an older used car with lots of miles and ended up leaving with a brand new car that fit my budget! I am telling everyone that Eddie is the BEST! I couldn't be more pleased with my experience at Taylor. Thanks again Eddie!B.A. Charbonneau

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JeepLover48

Mar 29, 2014

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After a horrible winter we decided it was time for 4-wheel drive! We returned to Taylor and met up with our LONG TIME salesman Ray Marco. From start to finish he was there working with us to make sure we got the vehicle we wanted for the price we could afford. This visit was the quickest sale to date! We drove off with our brand new Jeep in record time! We love Ray and the new finance man was also excellent! We have purchased over 13 vehicles from Taylor/Ray Marco and would never think to buy elsewhere. We have referred many family and friends to Taylor Chrysler and all have been highly satisfied. Please check them out. You won't be sorry!

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lemor

Mar 28, 2014

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I had asked my father to find a reliable car within my budget. He got in contact with his friend Ray and not even 2 hrs later he found me my dream car. I got the car that I wanted the make model and year that I was looking for within the price range that I set for myself. Ray is a excellent sales man and Taylor made my first car buying experience a breeze. Ray was not only attentive but went above and beyond the call of duty. Rays personality and kindness was very warming and honest. I would recommend this place to any one who will listen. I am above satisfied with my purchase and will def. be coming back when I purchase my next car.

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marypeeken

Mar 28, 2014

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This is our fifth purchase from Ray Marko and the Taylor dealership. Ray is always very professional and courtesy and is very accommodating of our schedule and does his best not to leave us waiting around all day at the dealership.We also love the service department and it is one of the reasons we continue to buy Dodge products.

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kcrich53

Mar 28, 2014

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IT very nice knowing that the team at tayor chryler jeep dodge will do everything they can to make your car shopping a great experice .No hassle. friendly team members are there to help. this is the 2nd car I have purchased from taylor AND I will go back

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erickanicole

Mar 28, 2014

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Kevin Emling and Rueben Minton are awesome!!!Best sales experiece I have ever had. Jamie Sykes did an awesome job explaining the Gap insurance. Great team of people.

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Slsoleau

Mar 28, 2014

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Thank you for all of your help, very good experience!! I will shop here again, you have a very nice selection of vehicles. Thanks again!

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Twileyp

Mar 27, 2014

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Sales staff (Ray Marko) very professional,courteous,committed to serving the customer.Ray found the exact jeep we were looking for.Tim was very professional got us in and out in know time.

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51DMalone

Mar 26, 2014

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Everyone was very friendly. Busy day at dealership though. I waited around longer for service than I would have liked plus I though they were a little pushy about doing this review and asking for 5s. Was a little disappointed when I did my loan and pulled the book value and found I could have gotten a better deal. I feel I overpaid by about 300 dollars.

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anugent

Mar 25, 2014

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Great experience, good job. They were able to get me the truck I wanted. Ray and crew worked very hard and were able to put together a deal that was fair and appreciated my business.

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brigitte0077

Mar 24, 2014

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It had been 9 years since I'd last been to a dealership to purchase a vehicle. I was very apprehensive about going but I must say that my overall experience was a great one. I had a coworker refer me to Taylor Dodge and I'm glad I decided to go. Randy, my sale consultant went over and beyond to ensure that I was completely satisfied with my purchase. In addition, the finance director Jamie provided great customer service.

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mikeandjen1976

Mar 24, 2014

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I was very pleased with my experience! Ray and Tim were very patient and very helpful with my wife and I as we were not quite sure exactly what vehicle we wanted. They took note of what we looked for in a vehicle and we ended up with an awesome GMC Envoy that we both fell in love with! They were very attentive and friendly during our waiting period for finances, not to mention the awesome pricing and deal we got with our trade in, and Jamie made everything so easy for us with the paperwork! We always had a smile on our face throughout our time at the dealership! That is because of the wonderful people at Taylor's! We will definitely be back in the future!

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bev39

Mar 24, 2014

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Both Brian and John were excelent in helping to explain the features and setting in the vehicle purchased and there were are a LOT of features to be explained

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tpirc

Mar 23, 2014

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Ray went above and beyond to locate the specific vehicle that we wanted to purchase. The looked spanned over several states, but with persistence we have a vehicle with the all of the options that we requested.

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jenvieni

Mar 23, 2014

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Last night was the first time I left any car dealership extremely satisfied with my overall experience. Kevin and Jamie gave us the best customer service and helped us get the vehicle we need and worked with us to get it down to a price/payment we can afford. They never once made us feel pressured to buy like most dealerships do. I would highly recommend anyone looking for a vehicle to stop at Taylor and see them. I wont go to any other dealer ever again. If I could rate the all 10's, I would!!

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wirebox

Mar 22, 2014

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Brian was incredibly helpful in helping us select a vehicle that fit our needs for our family. Jamie helped us make the right financial decisions when it came to protecting our investment and doing what made the most sense. The entire Taylor team made us feel very welcome and we are thankful for that. Great dealership and great staff!

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broth90667

Mar 22, 2014

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Ray was excellent, his explanation of the operation of the vehicle was Great!!!! He took his time and answered my question he went over all the electronics which was intimidating at first and he made it simple. My vehicle was prepared as per my wishes and paper work was prepared ahead of time in order to save me time. We exchanged phone numbers and he requested if I have difficulties to call him or stop by the dealership, which I feel comfortable doing. I received a phone call from him the day after the sale and he was hoping I was taking the call from the vehicle and had any other questions. He made the process comfortable and hassle free. It is nice to have a dealership in my area that is willing to care for its customers.

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avaloskn

Mar 20, 2014

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Overall was an amazing experience to do business with Taylor Dodge! First time doing a purchase at this dealership and I can proudly say the salespeople all involved where very knowledgeable and answered all my questions I had. I was not pressured to buy a car like some salespeople will do at other car dealerships. Buying my first brand new car was an overall an amazing experience with the help of great salespeople. I highly recommend my friends, family and colleagues to shop at Taylor Dodge in Bourbonnais for their extraordinary friendliness, comfortable atmosphere, attention to detail, great prices and incentives, and willing to listen to my interests to buying that first car. I am truly happy with my purchase and look forward to doing business again in the future!

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pinkRN_24

Mar 20, 2014

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This is the 2nd time we have purchased a car from this dealer. The 1st was 2yrs ago, we got a Jeep Patriot. Each time the customer service was beyond excellent. Aaron Hendershot is the best sales person I have dealt with. He was friendly and made sure we got exactly what we came for. He answered all our questions, and got us out in a jiffy. He also followed up with us, which made it even better. I usually hate car buying but since coming to Taylor, I have great experiences and will continue to come back for future purchases, as well as recommend others.

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N8Led

Mar 18, 2014

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Dear Brian, Reggie, and Dave:Thank you for the amazing service you provide over and again. We're truly grateful for our Dodge Caravan, and we highly recommend Taylor!!!With Gratitude,Nate Ledbetter

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ritanacey0403

Mar 18, 2014

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Great customer service. Would recommend this dealer. John Crawford explained all of our options very well. He made sure we understood everything. If I am in the market in the future for another car I would return to this dealer.

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medusa

Mar 17, 2014

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I have bought three vehicles at taylor dodge in the last four years and have always used Randy Ayers. If possible i will only go to taylor and work with randy. I am very picky when it comes to my vehicles not easy to find what i want but randy always does. Everyone at the dealership has always been very nice and helpful. I have also sent my mom there to buy a new jeep a couple years ago and she loves it. I also like the express lane in the service dept for oil change and tire rotation great idea.

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cftaylor1985

Mar 17, 2014

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They were greattttttt!! I would recommend anyone whom is on search of a vechical to purchase at this location. The consultants I worked with were excellent and took their time to make sure I was a satisfied customer. I really appreciate their services.

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olivia320

Mar 17, 2014

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I had an excellent experience at this dealer. Ray and Randy were extremely helpful and knowledgeable. I left with the perfect car for me at a great price!

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amandaVyborny

Mar 17, 2014

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Taylor ChrysleBrian Burghorn. Taylor is hands down the best Car dealership I have ever been to. This was the first BRAND new car I have ever purchased and I recieved amazing service. Tim in sales recommended I work with Brian Burghorn. Brian assisted my 3 year old and my 9 year old in and out of every car we test drove and even helped with the car seat. He made sure my family was comfortable the entire time. While signing paperwork Tim reviewed every detail and even provided a movie for the girls so they were entertained. They were busy but not to busy for my family. We love our new Jeep and will use the service dept. for years to come. Thank You Tim and Brian !!

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ngigl

Mar 16, 2014

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These guys stayed past hours to make sure we got the best deal. I love my new 2014 Chrysler 200! I would give them all ratings of 10/10 if that were possible. We would definitely buy from Taylor Chrysler again. Highly recommend John Crawford!

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rsmeskis

Mar 15, 2014

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Kevin was very accommodating. He was very attentive while I was there, and appreciative of my , "time sacrifice," while buying a new vehicle. He went over every detail of the vehicle before I left the lot.Kevin's professionalism and experience were apparent throughout the entire purchasing experience and I will recommend Taylor Chrysler Dodge to friends and associates. The one recommendation I have for, Taylor, and all dealerships, would be to stop the "hard sell" of extended warranties by the finance managers. Fear mongering is distasteful and off putting. I have been buying cars for 30 years, and have seen steady improvements in every aspect of the buying experience except this.

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bshear

Mar 14, 2014

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Awesome experience. We worked with Ray Marko who is above and beyond the BEST salesman we've ever worked with. No hassle or pressure. He literally jumps through hoops to get his customers whatever they need. I wish I had a 10th of his energy! AWESOME TEAM!!!!

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Afmyers

Mar 12, 2014

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I was searching for a good car for my daughter, yet something she could afford to pay for, since this was going to be her first car payment. I met Tony who was very polite, courteous, and kind when I walked in the door. Then Hercules came over with the same disposition. They both had pleasant smiles on their faces, which made them very approachable. Hercules was very great to work with! He never pressured me or got frustrated with me because I wanted to keep dealing. He stressed how great Taylor was with two years of being the best dealership because you all treat your customers with respect, and he was so right! I received the greatest respect from him and every other salesmen in the building. I didn't get a chance to meet the manager, and I would like to extend a great thank you to him for allowing my daughter to establish credit for herself.In addition, I cannot leave out Quincey, the mechanic who serviced the car we purchased. He was kind, friendly, and thorough in his explanation of my question about the car. He also explained what he did and replaced, which I really appreciated.I also appreciated the freedom of being able to accompany the sales person to see the car after it was being detailed because my daughter had not seen the car I chose for her. She was elated! Now it is my turn to purchase a new car for myself, and I cannot see going anywhere else except to Taylor. I hope I will be able to find a car of my choice, a Honda which I can afford to buy.Thank you so much for having great people to service your customers. I look forward to working with Hercules again and referring my family and friends.

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MRJChannahon

Mar 12, 2014

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The people we dealt with at Taylor Jeep are fantastic! Tim Slattery worked with us essentially day and night, in person, on the phone & by e-mail at various times over a week. When Tim had other customers to work with, Reuben filled-in & was very helpful too.In the end, they had to go clear up to Wisconsin to get the EXACT Jeep Grand Cherokee Limited my wife wanted and gave us an overall great deal (new vehicle price & amount allowed for our trade-in). When we got to the dealership today to actually do the deal, the car was literally sitting inside in the showroom where we could look it over from stem to stern & top to bottom. Tim had gone through the electronics the night before and had most of the new stuff set up for us or ready to input our information or preferences.Jamie, in finance worked hard to see that everything was right financially and even helped find better financing than was expected.Before retiring, I worked "on the road" for nearly 40 years, so have gone through the process of getting a new car pretty often and this was truly an exemplary demonstration of how the people at a car dealership should treat customers and seems to be an exceptionally well-run operation.

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swepy

Mar 11, 2014

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while looking at new trucks, we were given friendly service and Chad worked with us to get a deal that we could live with. He helped work around any issues that came up. this is our third vehicle from Chad.

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practicalbrandon

Mar 9, 2014

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Very friendly service and willing to work with you, Kevin did not try to haggle at all. Great place to buy a vehicle. I will buy my next vehicle from taylor.

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bgernon78

Mar 7, 2014

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Ray is absolutely incredible! He came in on his day off to get me into my car. I'm over 100% pleased with Ray. He went above & beyond for me. Jamie was very down to earth & an absolute pleasure to deal with. Both Ray & Jamie answered any questions that I had.

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dejaaaa

Mar 6, 2014

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These guys were some of the most personable car dealers that I have work with by far to date. There was never any perceived pressure throughout the entire process. Time waiting was kept to a minimum. Great job! Will be back to purchase next vehicle.

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manderson2379

Mar 4, 2014

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Brian was really friendly and worked with me all day to get me the car I wanted. He provided excellent customer service. I would buy a car from him again.

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Toddgereaux

Mar 3, 2014

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Ray Marko and the staff at Taylor's put the buyer in the drivers seat.They know their products well, explain equipment thoroughly and make you feel comfortable with car the buying experience.

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newman227

Mar 3, 2014

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I went to Taylor beacuse I was sold they where a great dealer. When I got there I was met by Rueben Minton who was the online rep I was dealing with for awhile. I met Kevin Emllng and he helped me find a car that meet all my needs. Low milage, Payment, and Price on and Car. It went very smoothly. My Finance was done by Bryan Davis. I was very happy I came up to Taylor. They took care of me very well. I know the next time I need to get another car I will give Kevin and they guys at Taylor a call first.

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hmcken73

Mar 2, 2014

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Randy was great to deal with! I would tell many people to go to Taylor. Im very happy with the service that was provided at Taylor.

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willisw

Mar 1, 2014

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Taylor Chrysler is a great place to shop or get repairs etc. Kevin is a great sales person and he took great care of us as he always has. We now own 2013 and 2014 Journeys. Bill and Linda

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Coachchris316

Feb 28, 2014

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Jamie, Chad and Tim were really great to deal with. I appreciate the effort they made to get me the correct car and a great deal. I'll definitely go back. Thanks guys!

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ylewis3

Feb 28, 2014

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Kevin and his co-workers did an excellent job at getting me and my family into a van... a 2010!!!! I didn't think that was possible for me!I am still overjoyed, I don't have to take the bus around anymore to get to and from work, me an my family can go where and when we want to without having to ask anybody. I believe the staff and the friendly service was excellent and would recommend this dealership to all my friends and family!!!

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firefightersjeep

Feb 28, 2014

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I was very pleased with the overall experience of the purchase of my new jeep. Ed was very patient and accommodating with my schedule and made it easy to drive and negotiate a deal. I have purchased vehicles in the past and alway wondered if I recieved the best deal possible...this time there was no doubt. Tim in finance was outstanding. Will recommend to all my jeep curious friends.

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AudreaandDon

Feb 28, 2014

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Overall experience was great,John did an excellent job on helping us find the right vehicle and fixing any problem or issue we had,I will be letting friends and family know, if they ever need a car to call John Crawford.

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TomCooke

Feb 28, 2014

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Brian is always great to work with...very knowledgeable and patient with us while making decisions. And what can you say about "Big Dave"...he's the BEST! This is the 6th vehicle I've purchased from Taylor in the last two years (2 personal and 4 for my business) and I will be back for more as the needs arise.

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Mduby

Feb 28, 2014

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Overall great experience! Chad was awesome to deal with and love the way he presented our used car surprise to our 16 yr old daughter. Kudos to him and thanks for being cooperative in our used car search! He took time to text me pics of the car since I was not able to visit the first time. And arranging for Travis to video our surprise. Truly outstanding at what he does! Thanks so much

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Baddboybill

Feb 28, 2014

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Very friendly and curious staff. I first purchased a 2013 Dodge Challenger RT Classic that was used with 1300 miles but went back week later and traded for the brand new 2014 Challenger SRT8. I absolutely love it and am glad I shopped at Taylor Dodge!!!! Bill Kanehl

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trwilson17

Feb 28, 2014

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I had a great experience! Tim and Kevin were excellent in keeping us informed, and helping us with our needs in a vehicle. Would recommend to others.

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haroldiv

Feb 27, 2014

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Went there two years ago and couldn't get anything done then and this time they went down every road and found the right path

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heidiiwen

Feb 27, 2014

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I gave them these ratings because they gave very good service. They was very helpful and took time out to explain things. They made it a easy and nonstressful to get a truck. Very friendly easy to talk.

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ChadBowers

Feb 27, 2014

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My experience buying a vehicle from Taylor Chrysler Dodge was Awesome! This is my second vehicle in 2 years that I have purchased from there and I will not buy from anywhere else. You can walk into their dealership knowing that you are not just some customer. They make it feel like you are part of the family and they would do whatever it takes to help a family member out. Their hospitality is first class. Brian burghorn helped me find a vehicle that was ideal for my family and at a price that was reasonable to me.

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ksc1

Feb 27, 2014

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All staff was friendly and very easy to work with. Handled in a very timely manner. Definitely recommend this dealership and salesman to my friends.

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llhoehn

Feb 27, 2014

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Brian exemplified the meaning of Customer Satisfaction. He was personable, knowledgeable and overall made our experience enjoyable. We'll continue to be return customers and spread the word to family and friends.

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Lotto1973

Feb 27, 2014

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I appreciate Kevin and the entire staff for helping me make this purchase of my new car.I would definitely tell my co workers and friends if they need a car ,go see my buddy Kevin and he will go out his way t.o make you a satisfied customer ,thanks for everything.

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jack1313

Feb 26, 2014

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Ray Marko was phenomenal. Worked a great deal for me and my family. Anyone that goes to this dealership should see Ray. The deal was worked fast and in a timely fashion. Wasn't an easy deal for him or I but he kept it very professional and light hearted. I will go back to him no matter where he works!

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genelan1

Feb 26, 2014

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Me and my wife have bought 3 vehicals from Ed and its be great fun EVERY time! He treats us very fair. I would recommend him to anyone I know.

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meljr23

Feb 26, 2014

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Had a very good experience. Excellent customer service. Aaron was the best carsales man I've ever worked with. I didn't have to wait a very long time or anything.

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bigsexxy1101

Feb 26, 2014

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Chad and the entire team treated my family and I like we were family. Everyone from the service department all the way to the greeter at the front door made this experience very welcoming. Thank you to all of Taylor's employees and especially Chad for this experience. Sincerely, Damien Scardina

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CamPow

Feb 26, 2014

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This was a geat dealership! I got my dream car and I couldn't have done it without Aaron! Price was good, and everyone there is friendly! I would give his 6 stars if I could.

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53username

Feb 26, 2014

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When I first inquired I mentioned to Ray Marko that I just wanted someone to be honest. He was above board on everything and went the extra mile to make sure he got myself the very best deal. I have had the best experience in working with Ray and will continue to spread the good word on his level of expertise.

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Bigtune31

Feb 26, 2014

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Very friendly great costumer service i was very pleased with the service and information i recieved i love my new car i would def recommend friends an family to taylor

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JessRaynOwen

Feb 26, 2014

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We gave Ray Marko at Taylor Dodge Jeep Ram dealer all fives because the service was outstanding. He was very friendly and we had a great experience. He did everything he could to get us into the car we wanted. And we are very satisfied.

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Nate1987boris

Feb 25, 2014

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They were very helpful and understanding with what I needed. Ended up having to take several business related calls during the process and they were more than ok with it. Great customer service!

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navybaby00

Feb 25, 2014

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I came across the dealership on Cars.com. I was originally looking for a Dodge Durango but wasn't happy with it once I test drove it. Tony found me a Ford Freestar and I LOVED it! The service there was amazing, everybody was incredibly friendly. They went above and beyond to get me to leave happy! I will definitely return and recommend Taylor Chrysler Dodge Jeep Ram to all my friends and family! Thanks again!!

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Jnroof20

Feb 25, 2014

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Randy is awesome and great to work with! Always has the customer in mind! He is a pleasure and we won't buy a car from anyone else- he has our business!

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booboo29

Feb 25, 2014

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Love everything about this place. I wouldn't go anywhere else. They treat you like family and they want you to walk away with the best and with a smile on your face. They rock!!!

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ronmoline

Feb 24, 2014

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My purchase of a new 2013 Chrysler 300 is driven by a need to have a more fuel efficient luxury car. I determined after seeing the autos at the Auto show that the Chrysler 300 was the way to go. Though not as fuel efficient as many cars, it was a step forward from my current auto still retaining the luxury I wanted. I identified Taylor Chrysler as the dealer I wanted to purchase from past experience with them and went to the dealership. They excelled in all of the aspects listed and I purchased the vehicle. I am happy with my decision.Ron Moline

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pfrohning

Feb 24, 2014

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Found this vehicle on Ebay, Ford Focus Titanium, and Taylor Chrysler Dodge was the seller. We won the bid. We traveled 3 hours to pick up the vehicle, (sight unseen), at Taylor Chrysler Dodge. Vehicle matched the description exactly. The salesman that we worked with, Chad Milliron and his asst. Travis were very friendly, helpful, informative, and over-all great to work with. We also decided to finance the vehicle and worked with Jamie Sykes. Jamie explained in-detail options and rates that the dealership offered. Jamie was very friendly, and clear, and made the financial transaction very uncomplicated. The dealership was also very impressive. We will definitely recommend your dealership to our friends. Thank you for an easy and great experience!

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rdowling

Feb 24, 2014

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This was our fourth return visit to Taylor Chrysler to purchase vehicles, and we have always gone away satisfied. The sales consultants were extremely pleasant and helpful, and were happy to help each other out even when the dealership was very busy. They knew our needs and were very helpful to lead us in the right direction. The finance dept. was also great to work with and expedited the final purchase once everything else was worked out. We will continue to use Taylor Chrysler for all of our vehicle needs.

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Thunderbush

Feb 23, 2014

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Very good dealer!! This is our third vehicle from them . I will always use and recommend Taylor Dodge. They have always taken good care of us.

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drophead83

Feb 23, 2014

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Best car buying experience ever! Everyone was so helpful and friendly. Hercules help out with finding the car I saw online you website is very helpful when car shopping I was able to look at the inventory online and then go in and find the car then drive away happy. All thanks to the great staff here. Thank you to all the gentlemen that help me purchase my new car that I love! I recommend this dealership to anyone looking to purchase a new car. Thanks Hercules & Jamie.

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TBD910

Feb 23, 2014

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Working in the Financial Industry myself I value customer service and that is what this dealership has. Ray Marko is someone who goes above and beyond to meet the needs of consumers. I've never had a bad experience. Thanks Ray!

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anielsen1

Feb 22, 2014

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I have worked with Taylor Chrysler/Dodge for the past seven years. My wife, three sons, and myself have purchased over 20 vehicles from them. They have treated us like royalty throughout this relationship. Ray Marko has demonstrated a continuous relationship filled with respect, concern, integrity, and honesty. Service managers have been open and honest, without trying to sell us anything we do not need. The service department makes it apparent we are important to them. I gave fives on all scores because you did not offer sixes. The vehicle I purchased and the one my wife purchased are the best in their class. If I was independently wealthy, I would still drive the vehicle I recently purchased, as would my wife; I would just pay them off!

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cpmaddog

Feb 22, 2014

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John Crawford was a Five Star Salesperson. So friendly, honest, patient. Worked with us and put us in a Jeep Grand Cherokee....awesome vehicle, we love it. Would recommend John to our friends, family. Finance manager was excellent to work with. Super dealership. Would purchase again from John and Taylor Chrysler.

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pocah723

Feb 22, 2014

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10 thumbs up for Tony Hendershot! He was committed to making sure I got the best deal possible and didn't stop until he made it happen....total dedication and perseverance!

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jleveque73

Feb 22, 2014

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My experience with Chad helping me buy my first brand new car was amazing. He is so patient and helpful. This is our second Jeep he has sold us in a year. Ed was also especially helpful when test driving with me. I was so comfortable and at ease with both of them. They are so knowledgable and helpful with the Jeep options and capabilities. Through the whole process I couldn't have asked for better salesmen!!!! Thank you for having such great people at your dealership to guide me through the whole process. From test driving, financing, trade in, to even cleaning out my old car!!! They are awesome!! Thank you!!!!! Jeanne Leveque

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BarbaraPeters5

Feb 22, 2014

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Taylor Dodge staff was very diligent in getting me in the vehicle I wanted,the price range I wanted and overall were nice and friendly to me. They understood my personal situation and strived to take care of me and my needs. Thank you so much for everything you do.

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99jamesrjones

Feb 22, 2014

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Friendly people and reasonable. Not high pressure. Worth the drive. Good price. Found it on cargurus.comGood internet customer service person, sales person, and financing agent. Beat my credit union. Thanks.sssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

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robij1031

Feb 21, 2014

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this was a very good experience everyone was polite and helpful, I asked a lot of questions and I am sure I frustrated John but he laughed and joked with us and made me feel relaxed and at ease, thanks John

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rybish

Feb 20, 2014

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I went in looking for a car on a pretty tight budget. I felt like they went above and beyond to get me in a vehicle that I could afford. I am SUPER happy with my car and with the service that was provided. I would definitely recommended them.

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dmiller125

Feb 20, 2014

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Tony was an exception salesman to work with! He was very friendly and welcomed me as soon as I walked to the door. He was very helpful in the negotiation of prices for my truck trade in and used Nitro Purchase.

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Girl1223

Feb 20, 2014

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I love my vehicle that I bought from Tony Hendershot! He has to be the friendliest salesman I have ever met! He was also very helpful and not pushy at all. Out of 5 stars, he definitely earns all five overall. I am very please with my purchase and the service!

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mv2014

Feb 20, 2014

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Was able to gain much information without feeling having to buy a vehicle of any particular make or model. Vehicle details were explained completely. At no point were negotiations confrontational. Buying process was the smoothest I have ever encountered.

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Mzchaz

Feb 20, 2014

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I had a wonderful experience purchasing a car yesterday, Everyone was so pleasant and very helpful!! From the time I walked in I was treated with top notch service, I would highly recommend Taylor Dealership to Everyone I know for the best quality service!!!! Thanks again!!

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lbretveld

Feb 19, 2014

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The salesman as well as the sales manager did everything possible to find the make and options that fit our needs and budget.Including test driving several comparable vehicles under various road conditions.

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pjdabbs

Feb 19, 2014

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John worked very hard to get us the Jeep Grand Cherokee with all the options and color we wanted. He had to work super hard to get the price to the amount that we were willing to pay. Then Big John Crawford and Tim Slattery stayed at the dealership until 10:00 PM to finish all the paperwork and get us the warranty package and protection package for our new Jeep. Then to top it all off we couldn't figure out how to change the brightness on the navigation screen so we called big John on our way home and he had us drive to his home just to help us figure it out so I would say Big John Crawford is willing to go above and beyond to help his customers I can't say enough how much we appreciate it.Thank you fromTerry & Peggy Dabbs

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timschultz1

Feb 18, 2014

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This was our first experience at Taylor and couldn't be more happy. John was very friendly and helped us find a vehicle in our price range. Best experience we have ever had at an auto dealership.

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Matthubert93

Feb 18, 2014

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I came in to the dealership not intending to get a vehicle but to just look at a few that I was interested in. I was politely greeted by Aaron as soon as I stepped into the building and I instantly felt welcomed. I never felt pressured in to looking at anything that I didn't like or never forced in to anything that didn't fit into my financial comfort zone. I ended up purchasing a 2013 dodge dart and I couldn't be happier! I'm proud to say that Taylor Chrystler Dodge will be my new vehicle purchasing home! And I would recommend Aaron Hendershot to anyone that walks through the doors! A++

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Jboz686

Feb 18, 2014

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Ray was an excellent sales man! He made our experience wonderful and very easy! Very friendly and accommodating. Jamie was great in the finance office, very friendly and helpful! Will definitely recommend them to others and we will be purchasing all of our cars here from now on!

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biggt74

Feb 17, 2014

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I like to start off with Chad Milliron is a awesome guy. I was a bit nervous at first but after talking to Chad he made me feel right at home. He answered all my questions and he even explained the things to me that i didn't understand. My overall experiences at Taylor Chrysler Dodge was great. I would recommend any and everyone to go buy their car from them.

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hughjorgan69

Feb 17, 2014

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Taylor Dodge in Bourbonnais makes car buying easy and hassle free. The customer service from the individuals that I dealt with was incredible. You feel like they care about your needs, and want you to get the best option available.

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jsheld

Feb 16, 2014

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Exceptional service from this dealership.My Son needed a used truck for $4000 or under. Tony showed us multiple trucks but we could not find one he liked.Tony was very patient and persistent in finding him a truck he would be happy with. After many hours we finally found one he liked and we purchased the truck! The office staff was also great to work with I highly recommend Taylor Chrysler if you are looking for a vehicle.

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SarahSchuetz

Feb 14, 2014

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From the time I walked in to the time a car was given for me to test drive I was very pleased. Ray Marko was very nice and helped with everything very well. He answered all questions and made sure it was clear on all details with the car and pricing. He made sure to work with us on the price and the payments that would come with it. I was very scared to have a car payment as I have never had one before and he made sure I had time to think about it overnight and that I was secure in making my decision. He assured me that a car payment is not always a bad thing. I was very pleased as I always am with there service. I was greeted with a smile and was asked many times if I was being helped and if I needed anything. I felt very welcome as I always do. Thank you again for the help and the great purchase.

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Dterrell0223

Feb 14, 2014

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Visiting Taylor, walking in to a warm welcome, to the fast customer service and the great satisfaction to my needs being meet...all 5s thank u

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Drbarney91

Feb 13, 2014

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My experience as a first time buyer here was unbelievable. Randy and Jamie were very friendly and worked non stop to make sure I was completely satisfied and happy.

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Dinuwhite

Feb 12, 2014

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I would like to thank you and your organization for all the help and support during the purchasing process. In the prior couple of days I have visited different dealers and considered something similar. What started as a bad day, weather-wise, and had to drive long distance to see a car at an unknown dealer, ended up to be the best buying experience ever. Since 1981 I have purchased 31 used cars and only one new for me and my family and never experienced anything like this anywhere. - From the moment I step in their facility until couple of hours later, they have surrounded me with lots of attention and the whole process went real smooth without pressure from the sales staff.- I didn't think I was at a car dealer! I am a machinery salesman myself and have done this for many years. I was prepared for the worst instead, I got myself a great car and a new place I will always purchase my vehicles from.Thank you guys and keep up the good work!Dinu L White.Dinu L. WhiteMidwest Branch ManagerStar CNC Machine Tool Corp.375 Bennett Road Elk Grove IL 60007tel. (847) 437-8300

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mdkmlk3

Feb 12, 2014

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We have dealt with Ray Marko and the Taylor dealership for several years and he is a pleasure to do business with. Ray is sincere, very straightforward,and knows a lot about each vehicle. He was able to show us different options in the different vehicles we took for test drives to ultimately help us make our decision. Love the Taylor service, love the Jeep brand. Very satisfied buyer and customer :-) thank you!!

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Griffons

Feb 11, 2014

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This was our 1st visit to Taylor Dodge looking for a new Jeep Grand Cherokee. Those that worked with us made it possible to find our vehicle, would like to say Thank You!! Everyone one was wonderful, no pressure,and made sure we got exactly what we were looking for at a fair price. We will in the future give Taylor Dodge our business again. Love the Jeep!!!!!

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bennnetbretveld

Feb 9, 2014

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Brian was very courtous and knowlegable. He went outof his way to find a truck to replace one we wrecked. The followup calls and questions were answered in a very professional way.

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BrianAndNikki

Feb 9, 2014

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I was surprised by the quickness and kindness shown to myself and my wife. The deal was smooth and trouble free. Ive never had a purchase as easy as this one. I got more than expected for my trade and a great deal on our new van. Thank you all at Taylor for making my car buy easy and honestly kinda fun!!!

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globrin

Feb 7, 2014

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I love it they were helpful understanding they listened to me they just didnt wont to sell me a car they made sure I had a good car for me an my family next year I will be bck thanks alot guys I love my new car

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shell025

Feb 5, 2014

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Second time buying a car from Taylor Chrysler love the staff and love how they met my needs for my new car and kept my payments in the budget I wanted. I would recommend Taylor to all my friends and family. There is no other place I would go except Taylor Chrysler.

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Dang1989

Feb 5, 2014

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Very friendly and helpful staff. Salesman Ed Maisonneuve was very friendly and helpful throughout the whole sale process. Everyone I met there was professional and courteous. I would buy from this dealership again. Anyone looking for a new vechicle, give Taylor a visit! Dan Greggain, Coal City, IL.

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Bud47

Feb 5, 2014

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They were very cooperative and helpful. They answered all of my questions. I would definitely recommend my friends and family to buy a vehicle from them.

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jillgrant

Feb 5, 2014

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If you are looking for a new vehicle, you must contact salesman Randy Ayers at Taylor Chrysler Dodge Jeep in Bourbonnais, IL. Randy is the most patient and understanding salesman I have ever had the priviledge to encounter. For over two months, he assisted me in finding the perfect vehicle according to my request list. And he accomplished the goal! I just drove off in my brand new navy blue 2014 JEEP Grand Cherokee Limited! It is EXACTLY the Jeep for which I was searching. Randy Ayers is not pushy, nor does he make promises he cannot fulfill. He made me feel quite welcome and valued as did the entire staff at the dealership. I am hopeful I will never have to buy a car from anyone else!

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jahoward111

Feb 2, 2014

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After researching the vehicle we wanted online we stopped into Taylor Dodge in hopes they had a matching vehicle on the lot. Even though they had one that was a very close match, we were determined to get the model we set out for. They were very determined to get us the vehicle we wanted that day without us having to go to another dealer. The found a match for our vehicle and had it brought to their lot the same day. Price was not an issue as I have an affiliate program that dictates price, but the eagerness of the employee to get us the vehicle we wanted was very well respected. We are now a repeat customer having purchased our previous vehicle with them also and will go back again.

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tdelabarre

Jan 31, 2014

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I was recommended to Taylor by a friend who had bought several cars from Kevin Emling. My experience was great! Kevin was able to answer my questions straight forward. He gave me the facts and didn't sugar coat anything. He was very down to earth and didn't act like he was better than me or talk over me. The rest of the sales team was very polite and courteous. Jamie Sykes was working in the finance office when I purchased my vehicle. He was very efficient and had everything prepared for me when I arrived. I will definitely return to Taylor for future purchases. I have told all my friends and family members to go there and talk to Kevin or Jamie.

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Kevhead60

Jan 31, 2014

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I love this dealership, I stopped during a blizzard when few stores were open to talk to Ray Marco about a truck my wife LOVED. Ray stuck it out when most people were bailing, they are awesome to do business with.

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Roland1

Jan 29, 2014

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Ray Marko and the rest were friendly and helpful in checking out a van for myself. My older Pacifica was ready to be traded in and I neededa good deal to be able to afford a vehicle. Ray treated me well and got me a good deal on my new Dodge Caravan. Thank you so much.

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bcreek24

Jan 28, 2014

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We have purchased several vehicles from Ray Marko at Taylor Dodge over an eleven year period (two in the last six months). We have always been treated very well and I believe we have always received a good value for our money.

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dmcdonal1

Jan 28, 2014

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They went above and beyond for us! We tried multiple vehicles and finally settled on the perfect vehicle with their help. They did their absolute best to get into our price range and make the vehicle work for us. We could not be happier with our experience! A total class act!

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jdkelly0603

Jan 28, 2014

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The absolute best experience I've ever had buying a vehicle. Ray and the team were incredible. They took the time to help me find the perfect vehicle for my family and I to enjoy! I can't thank you all enough and will happily recommend anyone to you!

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mark63

Jan 28, 2014

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Ray Marko and Tim Slattery, were helpfully and answered all my question. I didnt 't know much about the Jeep models but they both took the time to go over the Jeep with me and my daughter. Price for the jeep was good, the whole expericene from the sale to the trade went every well, I think that is what surprised me the most therefore I would highly recommend this dealship to family, friends, etc.I've only driven the Jeep (daughters jeep) a few time but I like the way it responds when you accelerate and I like over all feel of the Jeep.Thank you, Happy Customer

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JamesIbarra

Jan 28, 2014

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Ended up in Bourbonnais while making a "pit stop" on our way through on I-57. Had been looking for another vehicle when my wife spotted a Neon SRT-4 right in front by the street (one of the vehicles I was interested in). Decided to take a look and found the exterior, and what I could see of the interior, were in pretty good shape. Even though it was after 5pm on a Saturday we decided to head inside and were greeted by John Crawford. After a little discussion he brought the vehicle into the garage (it was COLD outside). John was patient as we looked it over more thoroughly and answered all of our questions. The test drive had me hooked and we had a candid discussion on price. After we came to an agreement we sat with John and Jaime Sykes and had our options explained. Our purchase was painless.We found our experience to be very satisfactory and would gladly do business with them again.

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briffel

Jan 27, 2014

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I was very happy with my visit to Taylor Dodge Ray Marko was very helpful with getting me into my 2010 dodge nitro also we were so satisfied that our family purchased two other vehicles from Taylor Dodge and the finance person worked very hard to get me a loan also the serviced dept. was very helpfully with getting me mats for my new dodge nitro. I will recommend Taylor Dodge to all my friends and family. Sincerely,Brad Riffel

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boivin117

Jan 27, 2014

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Was a little worried at first, but everything turned out great. Ray Marko stands by his word, a rare find in car salesmen. Jamie Sykes is very down to earth, makes the paperwork process easy and stress free.

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richris97

Jan 25, 2014

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Best car buying experience ever. We love working with Ray. He's friendly, honest, and has no hidden agenda. We couldn't be happier with the purchase of our new Jeep Grand Cherokee!

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ashlamarr

Jan 24, 2014

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Another great experience purchasing a car with Kevin E. And good work finishing the process with Jamie in the finance department. Will return in the future!

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trosenbrock

Jan 22, 2014

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My daughter was in need of a vehicle. She had been using one of our vehicles after graduating college and, unfortunately, it broke down, leaving her without a car. I wanted her first vehicle to be of good quality yet affordable. I contacted John Crawford at Taylor. I went to school with John and knew I could trust him to help my daughter. And that he did! He was terrific with her, going over all the details of the car. He even showed her where to check and fill the oil. He was patient and took his time with her because he knew this was her first experience buying a car. He also did what he could to help her get into the car that she had her heart set on. Once we had settled on terms, we saw Jamie Sykes. He was also very helpful, patient, and kind, explaining what she (we) were signing. I rated the customer service and friendliness as a "5 - Great" because that was the highest I could rate it but, really, it was more than that. I am very grateful to John and Jamie for helping my daughter get into her first car and for making the experience a very pleasant one! Thank you.

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mroth

Jan 21, 2014

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Kevin did a great job of demonstrating all of the features of the car I wanted. upon making the initial car i was looking for and he found exactly what i was looking for on the first try. He was knowledgeable, and it was the most comfortable car buying experience I have ever had. I will be sending future friends to Kevin guaranteed!

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Saluki1991

Jan 20, 2014

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The Taylor staff was very accommodating. I would not hesitate to recommend to a friend or family member in the future. We will definitely consider Taylor for our next Chrysler, Jeep, or Dodge purchase.

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Beck2

Jan 20, 2014

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This will be my 3rd vehicle that I have purchased from this dealership, I wouldn't go anywhere else. They have an awesome staff, I highly recommend this dealership.

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haroldjulie

Jan 19, 2014

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Went to dealership to meet with Ray Marco on a recommendation from a friend. Ray was with another customer but took the time to introduce us to Brian Burghorn and make sure we were comfortable with Brian. As it turned out Brian was an extremely great salesman that made sure every question we had was answered and any concerns we had were taken care of. Brian made us feel very comfortable and had us try different models and makes till we found the perfect vehicle for us. His attention to our needs along with his friendly demeanor made us feel very comfortable. A great salesperson he turned out to be. Meanwhile Ray checked back with us to ensure everything was going well. We found and bought the right vehicle for us and had an enjoyable experience doing it. Doing our paper work with Tim was smooth and he did a great job of explaining the process so we understood everything. Also Tim suggested some additional available options that we might be interested in. Overall a great experience at this dealership that we will recommend to our friends and family.

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beth9432

Jan 19, 2014

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We bought our van from Taylor Dec. 11, 2014. The service and atmosphere was wonderful. On Friday the 17th, I brought it back in toget the oil changed and get some questions answered regarding the technology of the van. John Crawford was very helpful and knowledgeable and I was on my way. Thanks for everything!Beth D'Andrea

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motohawks

Jan 19, 2014

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I have never been to a dealership where I felt more at home. The staff focused on exactly what I was wanting. I felt no pressure from anyone. I couldn't be happier with my experience with the Taylor staff. A+

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accounting2

Jan 18, 2014

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Randy is a very good sales man.Everything went smooth and he was very helpful! We will only buy our cars from Taylor! The dealership over all is a wonderful place.

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jackacee

Jan 18, 2014

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My experience was the most satisfying one I have had at a dealership. I was shown several vehicles all which I was able to test drive and consider without feeling pressured. I never felt overwhelmed which is very important. My husband and I were there all day but never felt like we were being a bother and in the end we drove away in a great find that was exactly what I wanted!

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patcoy1968

Jan 14, 2014

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Ray Marko is a great salesman! The lot was very busy that day. I asked for Ray. He quickly came over and asked me to please be patient and wait since he was with another customer. As soon as he was finished he came over to me and helped me with my new car needs. He got me a good price for my trade in and showed me the cars that I would be interested in. NO trying to upsell or salesman BS. I bought my last car from him, this car from him, and I will buy my next car from him. Jamie Sykes was also very helpful in finance. He didn't try to pressure me into buying added things I didn't want. He explained them all to me, but let me make my own decisions.

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judgemk

Jan 13, 2014

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My experience with Ray Marko and the staff of Taylor has always been outstanding. They are friendly, honest and knowledgeable. At every turn they were willing to take the time to answer questions and worked diligently to find the vehicle we wanted. Even more important than having a great sales team is having great customer service. I really feel that if you have an issue they will go above and beyond the call of duty to keep their customers happy!

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michaelmorocco

Jan 13, 2014

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Came in told Kevin Emling what I was looking for and he got it for me. I was very happy with how well it went thank you.

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kellib1821

Jan 9, 2014

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It was a painless and quick experience. We needed to trade for a new company van, they found it quick, and got it done with perfection!

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vkp0223

Jan 8, 2014

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Ray Marko is an excellent person to work with when buying a car! Great service and help. Thanks for helping me get a new car! I love it!

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sjohnston82

Jan 7, 2014

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My husband and I went in looking to trade in our '04 Corolla. But, we decided to do it on one of the coldest days in our area in at least 20 years (temps were -15 with wind chill into the -40s). It was something we had to do in order to make it through the rest of the winter. When we first got there, we thought they were closed and started to head back out to the car when Chad came out and informed us they were open and we told him we were serious about a used car we had seen online. Chad went out in the frigid temps, found the vehicle and got it dug out and into the garage for it to warm up. After a quick test drive, Chad took us in to talk numbers. After doing a quick inspection of our trade in vehicle, they offered us more for our trade in than what we thought. We told Chad what our highest payment amount could be and he went and talked with Bryan in Finance. He said that what we wanted shouldn't be a problem. Chad went in and started running numbers with Jayme and they got us an awesome deal that included the extended warranty, GAP insurance, and oil change plan. They also offered to fill up the gas tank since we bared the weather and came out. Jayme made the process quick and painless. When we were done with the paperwork and headed out to take our car home, Chad informed us, that because of frigid temps, they noticed a problem with the thermostat on the car and wanted to take a look at it but, that couldn't be done until the next morning since the service department was not open. Since they were doing that, they sent us home with a "loaner" car. That was unexpected, but they handled the situation very well. All of the staff was very friendly and we were greatly appreciative of everything they did for us, especially with the weather situation. Definitely would recommend them to others.

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alhend

Jan 5, 2014

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We were looking and walked out with more than we wanted at a good deal and everyone was very friendly and helpful . Taking the time to make the deal and then show us all features of the vehicle

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kstrough

Jan 3, 2014

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Gave Chad an exact car we were looking for within a certain price and he was able to locate that car within days. Only hold up was the driver delivering the vehicle didn't deliver when originally promised.

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turtleguy83

Jan 2, 2014

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We were on our way back to Lafayette, Indiana for the holidays and decided to stop by your dealership to check out the Wrangler inventory. We have been satisfied customers with the Jeep Wrangler line and were looking forward to learning about the 2014 upgrades. Tim did an excellent job introducing us to several Wrangler models he had on site. After thoroughly inspecting and driving Tim's models we fell in love with a red 2014 Wrangler Sahara. Tim gave us the chance to test drive our beauty and we were able to experience this model's new eco-friendlier engine. We are back home in Indiana at our parents' and enjoying our easy drive in these current wintery conditions. The falling snow and slippery roads don't seem to be any challenge at all for our new Jeep. We owe our satisfied purchase to Tim, Bryan, and Scott for making our New Years purchase to one another easy and smooth from the moment we called the dealership (they actually kept the store open for us after hours on New Year's Eve) to the second they handed us the keys. We will definitely continue our relationship with Taylor Jeep and continue spreading the good news of our experience dealing with Tim and his crew with our family and friends.

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Dani7128

Jan 1, 2014

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The customer service is excellent here. Car dealerships get such a bad reputation, but Taylor completely threw all of my fears out the window. My mother and I were instantly greeted by a friendly receptionist. We were then greeted by Scott, Jamie and Kevin. Each person was so friendly and helpful. I never felt pressured into a purchase, and ended up driving off the lot with an amazing car! The overall experience was exceptional. I would definitely recommend Taylor to anyone looking to purchase a new or used car.

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Brianna02

Dec 31, 2013

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Chad was a great help getting us into our 2nd new car in 2months. He got us the car, the payment, and a deal we are happy with! Couldn't ask for a better guy to work with!

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KellyJensen895

Dec 31, 2013

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Kevin was extremely helpful and professional. In fact, I walked in with my checklist of needs/wants and because of his knowledge and experience he suggested a vehicle that surpassed my requests within the budget I set. I had been working with several of the dealerships in the Bourbonnais area, and I was glad that in the end I gave him the sale. He followed up without being high pressure or annoying. The entire staff was helpful and friendly. In fact, the receptionist remembered my name after my first visit in. After shopping extensively for an American made suv within my price range Taylor was the winner.

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vlkeith

Dec 30, 2013

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Brian went above and beyond to make our buying experience good. He not only knew the vehicle he was selling but he was very courteous and friendly. It was very busy there and he knew we had to be somewhere. He worked diligently to get us in and out as soon as possible. Thank you for the experience.

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LisaSifrit

Dec 30, 2013

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First of all let me start by saying phenomenal! This is by far the best dealership I ever worked with. From the point I walked into the door until the time I drove off with my vehicle the awesome customer service never ended. I can say I never thought I would buy nor step into a Dodge/Chrysler dealership, but after everything these people did I will never step foot or buy a vehicle from another place. This dealership deserves to be made the number 1 dealership in the United States! Keep up the great work guys.

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nzacharias91

Dec 30, 2013

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I went into the Taylor dealership unsure of what i was looking for. I test drove a jeep and a jetta, and i loved both. After seeing how much i could get on a loan Kevin helped me tremendously with getting my payment where i needed it to be and what cars they had available within my budget. after that i drove a Chrysler convertible pt cruiser and loved it! i drove home with it that day after seeing Jamie who helped me with my financial needs! I will definitely be recommending Taylor to anyone i hear that is looking for a new car! Great customer service and their sense of urgency not only to get you what you want/need, but the way they help you as if they know you on a personal level and wouldn't steer you wrong!

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Jim1962

Dec 29, 2013

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I was looking at the newspaper for a used truck, and I noticed one at Taylor dealership. So I called and I was directed to Kevin. He assured me that I could stop in and he would help me. So my wife and I stopped in and we went on a road test. Kevin reassured me of the quality of this vehicle. I knew my kids would like it for its three row seating which they've wanted for a long time. I also wanted it because it has a hitch that I can pull my boat with. Everybody gave me great service, and my wife and I ended up purchasing the vehicle. Great team work. Would highly recommend this dealer to friends and family. Sincerely, James and Nancy McCann

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spoiledchild05

Dec 29, 2013

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Ray Marko has been our salesman for everal years. We have never had a problem with any of our sales/service requests. Ray takes his time to get to know you on a personal basis, not just another sale. He helped me with my first purchase of a Mitsubishi, miraculously with not the best of credit. Also, with this purchase of the Kia, which I also didn't expect to get because I thought I still owed too much on the Mitsubishi.Ray is really thorough with his work to make sure his customers get what they want. I would definitely recommend Ray Marko and the staff at Taylor Chrysler Dodge to anybody looking to buy a new/used car.

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BCort28

Dec 29, 2013

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Very friendly staff, helpful in every step of the car buying process. Accommodated, our needs and wants and made the experience much better than our last vehicle purchase

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JessB0731

Dec 28, 2013

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Ray Marko was great! New exactly what I was looking for since my family was outgrowing our previous car faster than anticipated. I got exactly what I was looking for and Ray made sure it was a perfect match for my family and I. Ray was on top of everything and made sure that we were able to keep the monthly price within my budget. I have always gone to Ray and will continue to do so. I will also continue to refer and recommend Ray and Taylor Chrysler Dodge to all my family and friends looking to buy a new car!! Keep it up Ray Marko!!

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danajayne

Dec 28, 2013

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Aaron was great to work with! Extremely helpful, very informative, and friendly! He was willing to work with me on a price and helped me feel comfortable with my purchase! I will definitely be recommending this dealership to friends! :)

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trooper2126

Dec 28, 2013

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This is the second jeep I've bought from here. Ray is cool and easy to deal with. No pressure to buy, just want to help you find the right car for you.

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Joy68

Dec 28, 2013

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We had done some internet shopping for a used van. We walked in the front door as strangers but were soon made to feel like part of the family. Chad Milliron and Jamie Sykes were very helpful through the purchase and paperwork process and we were able to drive home a new to us Grand Caravan that same evening. Thankyou for your help.

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caberykid

Dec 27, 2013

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I was able to order a new car at a great price without any hassle. This was truly an enjoyable car buying experience. Highly recommended.

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cwalker1981

Dec 27, 2013

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I am very thankful to Taylor Chrysler Jeep Dodge for helping me out! I was about 1.5 hours from home and my tire pressure light came on. I wanted to make sure I was ok to drive home and Randy Ayers was so kind to help me put air in my tires!! He helped put my mind at ease while driving home. It was such a thoughtful gesture and much appreciated! I will definitely recommend this dealership to friends and family!!

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Mason1010

Dec 26, 2013

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From the time I spoke to chad over the phone up until I entered the dealership he was polite, helpful and very caring on getting me the vehicle I wanted and needed. I will tell many people about my experience with chad at Taylor dealership.

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Moviegirl201

Dec 26, 2013

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I had a great experience, I really don't like dealing with Car Salesman but Brian and Ed were fantastic and i would use them again for a future car purchase.

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CMKohan

Dec 26, 2013

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A WONDERFUL experience. Kevin worked with us on our budget and gave us many options. He was VERY knowledgeable about the cars we looked at and drove. There was no pressure and a very friendly atmosphere. The price was great, we left with a good feeling about our purchase and a GREAT 2013 Chrysler 200! We have recommended Taylor to family and friends, and will definitely buy our next vehicle from Taylor and Kevin!

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scotttruckram

Dec 26, 2013

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this was an excellent experience. very friendly staff. I am very happy with the new truck. will diffidently buy from again. i would highly recommend this dealership. Ask to talk to Ray very nice guy.

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hjmck5

Dec 21, 2013

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my experience was pretty cool I was treated very well I was impressed with the whole process I felt very comfortable in buying my new ram pickup. I will be going back and recommending my friends and family to go to Taylor Dodge

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Fletcher5

Dec 20, 2013

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An honest salesman! Great deal on our new van! They worked with us until we were happy with our trade and the price on our new van. Everybody involved was very courteous and answered all of our questions. Although Randy is a horrible basketball player he is a great salesman!

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oconnor

Dec 19, 2013

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Ray was great to work with. He handled all aspects of the sale. This car was a surprise for my wife so it was a little tricky to get it done without her knowing about it, but Ray pulled it off.

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w157

Dec 18, 2013

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My experience at Taylor Chrysler was very helpful, the overall experience with the sales consultant was a delight. The sales consultant that worked with me was name Ray Marko, Mr. Marko was a pleasant person to deal with, I would recommend Taylor Chrysler to others. Mr. Marko helped me find what I needed at a price I could afford. I am very happy with my purchase.

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jrspivey87

Dec 17, 2013

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The Taylor team helped me make a very wise, and important choice while keeping my best interest in mind. I was given a fair price and the finance director helped tremendously. I would recommend this dealership to anyone who is unsure, or skeptical of buying from a large dealer. I will definitely be a loyal Taylor customer from here forward.

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t kelly

Dec 17, 2013

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I LOOOVE JOHN CRAWFORD HES A FUNNY SWEET DOWN TO EARTH MAN I FELT COMFORTABLE WITH HIM AND I totally TRUSTED HIM IM so happy i did!!!!

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kpierson57

Dec 17, 2013

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I was referred to Chad from a friend, and mentioned that he was very pleasant to deal with. From the moment I spoke to Chad, he was attentive, picked out a perfect Jeep for me to test drive, and was very patient throughout the process.You can tell the dealership and chad have their act together, and there was no silly car buying games along the way.Additionally, Jamie Sykes, who did my financing was also very helpful. These guys are great sales-people.

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CarsonSwalve91

Dec 16, 2013

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We were told about the great service at Taylor dodge by a friend and when we got there we were absolutely blown away with ray. He did everything in his power to get us in to a great reliable car for a great price and that's exactly what he did.

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MzShortbread

Dec 14, 2013

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Reuben and Tim gave me excellent care. They made sure I stayed within my budget, and I received a vehicle that suited my lifestyle. I will be recommending this dealership to all of my friends. And I will be using them to purchase more vehicles for my business.

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brat982000

Dec 13, 2013

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Yes new exactly what I was looking for and Where I needed to be in a price range for my budget..After looking at other vehicles Ray helped us in locating and purchasing the van I wanted. He was courtious, right on the ball.. Answered our questions and went far and beyond a sales man can do.. Thanks To Ray and Taylor Dodge I back where I wanted to be..Would refer and body I know to go see Ray and Taylor their car buying needs.. Thanks AgainB.D.

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gerriklein

Dec 11, 2013

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John was great as soon as we walked in the door. Very friendly and knew what he was taking about with every car we test drove.He made the car buying experience as painless as possible.He worked with us to get the payments where they worked for our family budget. A big thank you to John for all his help with buying our new car.Thanks,kevin & Gerri Klein

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Hldn88

Dec 10, 2013

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Why did we choose Taylor Chrysler Jeep Dodge? We were in the market for a new car; we went to the Ford dealership and was offered 0% financing. However the car we drove was a small SUV; which we liked; came with many bells and whistles. But it was not comfortable, literally. We then went to Taylor; we asked for a previous sales man who had worked there and we and bought from before; he no longer worked there. Fate gave us Brian Burghorn; we explained from the get go what we wanted up front. We had to have a certain amount for our trade; made it very clear we already had financing at our local bank; if he could not match what Ford had we would thank him for his time and leave. Brian not only rose to challenge; but went out of his way to make sure we got what we wanted. Long story short, we test drove a few SUV's and settled on a 2014 Jeep Compass: Taylor got the exact financing we said we must have; we drove home; satisfied customer.Thank you Brian; we will be back!

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BrianNXXX

Dec 8, 2013

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I went to several dealers. Taylor had the best price. All the the employees I dealt with were both friendly and even better prepared. I would purchase from Taylor again.

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kandhmosher09

Dec 7, 2013

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We were very happy with the service provided by each of the Taylor employees that we came into contact with. I have done business with the Taylor family for about 15 years, and I have always had a great experience. We love our 2013 Chrysler Town & Country. It is perfect for our family. We look forward to our on going relationship at Taylor Chrysler Dodge!

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Mvilla319

Dec 5, 2013

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This was the best experience I've EVER had at a dealership. Staff is truly genuine and sincere and treat you like family. They really go the extra mile. I would recommend them to anyone and always do business with them in the future. Thanks for everything!

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JuliePage

Dec 5, 2013

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From the moment we walked into the door there was a friendly attitude from everyone that worked there. Our salesman, Chad, was very good and didn't pressure us at all, he calmly explained everything to us. We had a hard time deciding between a van and a crossover and wanted to come back later that day to get our children's opinion. Since we already had a van, he told us to take the crossover home OVERNIGHT to let the kids see if it was roomy enough and come back with it tomarrow! We did purchase it and we love it. Our financial guy, Jamie, was also great to work with. We would definitely recommend this dealership to our friends and family.

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aaronmacgilvray

Dec 4, 2013

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I'd like to thank Ed and the entire team at Taylor Dodge for making my car buying experience as smooth as it possibly could've been. Outstanding customer service and they followed through with every promise they made!

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bulldogin82

Dec 2, 2013

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Jake was awesome, I went in looking for a safe car for my wife and had a budget, he made sure we stayed within it without having to budge at all!!! Already looking at buying myself a new truck next year!!!

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ryechard

Dec 2, 2013

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Taylor has a friendly staff, a good selection of new and used vehicles, and a comfortable showroom. The sale process was not pressured and was fully explained. It was a good experience.

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terimarie

Dec 1, 2013

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Everyone there is very friendly and experienced. This is our third vehicle purchased at Taylor. We have always had great service and a pleasant experience. I recommend going to Taylor if you are looking for a new or used vehicle.

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chiefbyrd25

Dec 1, 2013

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We went in to just test drive a new jeep because my girlfriend has always wanted one. upon the test drive she fell in love with the new patriot. When we sat and looked at numbers it was hard to say no and we walked away with a 2014 patriot.

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sfeah31

Dec 1, 2013

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Randy was friendly and knowledgeable about the Jeeps we were interested in. He was patient with us when it came down to talking money. He listened to our needs and at the end of the day, we walked out with a new Jeep Grand Cherokee at the price and payment we wanted. I would recommend Randy to anyone!

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richardcox8592

Dec 1, 2013

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We only buy from Brian and Taylor Dodge. They treats us like family. Brian is a very honest salesman. All salesman should be like him.

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Mosierlr

Dec 1, 2013

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Ed was awesome he worked tirelessly to get us an amazing deal and we will come back for future vehicles! Such a friendly and courteous staff!

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balindc

Nov 30, 2013

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Pleasant and polite staff. Clean atmosphere. They worked hard to get us the best deal in a timely manor. I would recommend them to family and friends.

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kasper6464

Nov 30, 2013

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Kevin Emling was my saleman i was looking for a truck he did a great job getting me a truck that fit my buget. It was my first time buying from Taylor Dodge but i was pleased with there sevice.

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cazman1969

Nov 30, 2013

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Great experience. Definately buy from Brian again. Taylor was so easy to work with. Service dept very accomodating and gets to the issue and soves it.

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Richbru16

Nov 30, 2013

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Ray Marko was very professional and worked with me for making my decision for buying a 2014 Ram big horn. Also, Ray made sure my vehicle arrived at his dealership safely and promptly.

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codyf24

Nov 30, 2013

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Taylor was very helpful in finding me a new vehicle. They did what it took to make sure I walked out of the dealership with a new vehicle. I would definitely recommend Taylor as a dealership for people to buy from, and Kevin Emling as a salesman.

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rls208

Nov 29, 2013

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Brian Burghorn is the only sales consultant I would buy a car from. I appreciate Mr. Burghorn's integrity and willingness to go above and beyond the call of duty to find the absolute best deal for the customer.

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sleddin1

Nov 29, 2013

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Truck is perfect. Great dealer, great people. Ray and Jim are great people to deal with and have always worked hard to achieve the best vehicle and value for me and my family.

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cole_schoolman

Nov 29, 2013

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Went to Taylor Dodge to purchase a 2013 Dodge Charger. Have dealt with Ray before when we bought my new truck. We were given excellent service. Had multiple car pulled up for us to look at and test drive when we arrived. Ray arranged for us to have our windows tinted and some decals put on the car within 2 days. Got a great price on the car, and got amazing service. Have recommended Taylor to a few of my friends and would recommend them to anybody looking for a great car at a great price. The best service I've ever had at a car dealership.

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Ashmo1

Nov 28, 2013

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I visited Taylor Chrysler Dodge and was looking for a new SUV that had good gas mileage and within my budget. Ray was very knowledgable and directed me towards a new Jeep Compass. Best decision I've ever made! Thanks Ray!

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Jonothecunning

Nov 28, 2013

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My experience with Taylor was excellently pleasant and easy. Brian and Jim were both extremely helpful and informative, helping me find a good reliable vehicle that works within my price range. Their friendly demeanor allowed for a comfortable environment which made my whole experience quite relaxing. I was also on a tight schedule that day but the staff worked quickly and efficiently to get me through the whole process in a quick fashion. I appreciated the way I was treated the whole time and because of that, Taylor is always the first dealership I suggest to friends looking to purchase a vehicle.

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AaronCorns

Nov 28, 2013

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Very down to earth guys and aren't trying To pressure you to buy something different. I went right in and knew what I wanted and they never tried to persuade me otherwise. Very great experience!

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Wolfman95

Nov 27, 2013

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Great service. Had to wait a little to complete deal but all was great in the end. Service department could be more nowledable about the small stuff.

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Abbeyr20

Nov 27, 2013

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Ray Marco is a great sales consultant. My parents and I have gotten several cars from this dealership and I would recommend it to anyone!

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GaleCys

Nov 27, 2013

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Very friendly, went above and beyond to make a good sale. Very easy to work with and made sure we were comfortable with the operation of the vehicle before we left.

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Dosequis80

Nov 27, 2013

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I dealt with Bryan Burghorn and Bryan Davis. Both of them were extremely helpful and I have never been so happy after purchasing a vehicle. They did everything possible to help me purchase my new jeep. My old Jeep was just totaled from a tornado and I've had nothing but issues with my insurance company and the rental place and it was great to have someone actually work with us to purchase this vehicle. I will be recommending this dealership to everyone

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pdaasilva

Nov 26, 2013

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Ray Marko, has been a very professional man. Very kind and polite, always putting the customer first.I would recommend Taylor Chrysler to anyone. I am very happy with the kind of service from the Taylor Chrysler Team.Ray took the time to show us a car that would fit our budget.I am very very satisfied with Ray Marko and the Taylor Chrysler Team. Job well done. CONGRATULATIONS TO ALL OF YOU.!!!!

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Sceri130

Nov 26, 2013

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This is our 3rd car that we purchased from Kevin Emling & Taylor Chrysler Dodge in Bourbonnais. He has always been up front and honest with us through every detail. We never got the run-around like you sometimes get at other car dealers. We will (and have already) recommend him to ALL of our friends and family!! We will always buy our vehicles from Kevin!!!

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buff_bill2002

Nov 26, 2013

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I am giving this rating because i know that john Crawford is an awesome sales person. And all the other sales people there made sure i was being taken care of and they were all very nice.

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mindyfenton

Nov 26, 2013

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Taylor was such a wonderful dealership to purchase from, and Chad was the best! He was helpful and hard working. We will definitely return to this dealership in the future.

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Colettemryan

Nov 26, 2013

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Chad was great to work with. I told him what I wanted and he found it the next day. This car was bought with the idea of passing it to my granddaughter for graduation. I'll be looking for a new car next year and I will buy it from Chad. He's the best!

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TraceyErickson

Nov 26, 2013

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We went into Taylor looking for a vehicle and found Brian Burghorn to be very helpful in locating a vehicle that best suited us. In addition Brian was great at guiding us through all the financial issues. It was great to be able to purchase a vehicle without the regular hassle typically associated with the purchase of a vehicle. We found Brian to be more like a facilitator and less like a "salesman". We will be a repeat customer.

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danimal321

Nov 26, 2013

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I have previously purchased a vehicle there and got good service and pricing. I returned with my Chrysler for service and was quoted a price that was less than any other dealership offered for the same services. This statement is also true of service that I have had done on both my Dodge and my Jeep in the past. Service is quick, efficient, and friendly.

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UGAFan

Nov 26, 2013

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Ed was great to work with. He was really honest with us and made us very comfortable with the whole buying experience. I would tell everyone one I know not only to go to Taylor's, but to ask specifically for Ed. I hope he is there when I need him for my next purchase.

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coneal

Nov 25, 2013

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Great to work with! We have bought two cars from Ray now. The dealership is very nice and everyone is polite. They make the process easy.

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madevore

Nov 25, 2013

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Taylor Chrysler Dodge Jeep Ram always seems to have a great selection of vehicles to choose from. Brian was very knowledgeable about the vehicles we showed interest in and was very pleasant to deal with. I feel the price was fair and we were treated well during our visit. I would highly recommend this dealership and be sure to ask for Brian Burghorn on your next visit.

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Quintisha Walsh

Nov 25, 2013

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John Crawford is the BEST!!!!! I would recommend anyone to go to him. He made sure I was comfortable and he was very nice, anything that I need to ask him, he is there. He is definitely the best salesman that you could ever have. THANK YOU "BIG JOHN".

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Mkljonz

Nov 25, 2013

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Great service from Brian Burghorn and we found just what we wanted and needed!Great service after the sale as well! We love our van and will recommend Taylor/Dodge to anyone!

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ldburling

Nov 25, 2013

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this dealership and its staff are extremely exceptional people. I have dealt with them over several years and the owner and his staff make you feel that you are important to them. Ray Marko has always been sure you are satisfied with the vehicles he has sold me.

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nls513

Nov 25, 2013

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I am giving this a great rating because it was very easy to work with both Brian Burghorn, and Bryan Davis. Brian Burghorn took extra time to assist us with the new instruments that were on the car. He also has called to see if we have any more questions.

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clove87

Nov 25, 2013

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I came in and I told Jake everytthing I wanted and he completely delivered. Even after I bought my car, he was still very helpful.

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whitchelle28

Nov 25, 2013

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Go to Taylor Dodge....they are great!! Ed is very friendly and down to earth. I had a great experience with them and you don't get that at many dealerships.

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Jennifer Dellibac

Nov 25, 2013

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"Big" John Crawford was helpful as usual! Service with a smile. Everyone was beyond friendly. I would definitely go back. And I absolutely love my new dodge journey!!!

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rick1481

Nov 25, 2013

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Brian listens to us and hears what we need. He then gets a car that fits our family's budget. What more could you ask fot

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Katiesr_89_07

Nov 25, 2013

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Have bought 4 cars from this dealer and have always had the best experience and quality of work I've ever received at a dealership. I will not purchase a car from any other dealer. Highly recommend this establishment and the workers!

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JalynW

Nov 24, 2013

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I had a great visit with all three associate and I thank all three of those associates for the time and the help they provided. You guys are amazing :)

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pk101010

Nov 23, 2013

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Brian Burghorn was our salesman. He was very polite & friendly, He was very helpful to us and made sure we got everything we needed for our new car. He did not push anything on us we did not need. He went out of his way to make sure our experience at the dealer was a pleasent one. If you are looking for a new car and a great salesperson to deal with, Go see Brian Burghorn at Taylor Dodge. He is a great salesman, & when I need to buy a car for my daughter in 2 years, I hope that he is still there so he can help me out again. Thanks Brian for all you did for us. We love the car. We have purchased alot of new cars, but this was the best experience of buying a car. Great Job Brian!!!!!!!!!!!!!!!!

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Dominiqueledbetter

Nov 23, 2013

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John helped me out a lot. He stayed in my price range and I finally got my truck. I will be back soon to get another car.

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boudreau07

Nov 23, 2013

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I had an amazing experience at Taylor Chrysler Dodge beginning with test driving with Jake Hendershot. He was very informative about all of the vehicles and their features. When I returned later in the week I worked with Aaron Hendershot. The best personality! Test driving with him was so fun and comfortable, and he was so helpful with the purchase of my new vehicle! Jamie Sykes provided all of the financial information for us and was very thorough in going over all of the paperwork and costs and such. I have and always will purchase my vehicles from Taylor! A big thank you to these wonderful gentlemen!

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HappyCustomer3

Nov 23, 2013

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I was very impressed by the quality in service and time spent with this dealership. This was the best experience I have ever had and well worth the drive. Thank you for such fantastic customer service.

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ddb8481

Nov 23, 2013

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This was a GREAT experience!!!! I just bought a used chevrolet at a dodge dealership and they treated me like I was buying a new viper!! When I initially called to inquire about the truck, Ed (salesman) was very nice. When I told Ed that I lived over an hour away and didn't want to make the drive on a whim. He told me that if I came up, and if we couldn't make a deal, he would personally give me my gas money!!! So with nothing to lose I made the 75 mile drive and am very glad I did!! The vehicle I was interested in was just as Ed had described, definitely no disappointments!!! When we started running numbers , I was vey shocked at how close we were. VERY reasonably priced and they gave me a lot more for my trade than I expected. Ed really did his job well and got me the deal I wanted. It almost felt like he was working for me and looking out for my best interest and not the dealerships. With the haggling out of the way, it was time to take care of paperwork. Bryan Davis (finance director) was just a down to earth guy. I could tell he was just a laid back country boy like myself. He even got me a finance rate lower than my own bank would offer. I was amazed. Both Ed and Bryan went above and beyond to make me feel like a friend, not a customer!!! It really felt like i was buying from my neighbor, not a stranger. The whole experience was very, very relaxed and was not pushed at all!!! I look forward to future business!!!!! Thank you

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Dion21

Nov 22, 2013

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Totally nice and amazing people customer service is on point I could have been a mistery shopper and would of rated them the best love them

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LAHelmig

Nov 22, 2013

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I had an excellent experience purchasing my new Jeep Compass from Taylor. Salesman Ed Masisonneuve was wonderful to deal with as he listened to what I wanted out of a vehicle. Ed was very attentive and not pushy. I would definately refer my friends and family to the dealership. Thank you for making my car buying experience painless Ed!! I will definately do business there again.

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sarayn

Nov 22, 2013

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They were very friendly, did not rush me in purchasing my new car. Also received a full tank of gas by time I signed my papers.

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Edhunter120

Nov 21, 2013

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Kevin and Jamie were great. They communicated very well and made me very comfortable. They really are great at what they do. Kevin went to great lengths to find the vehicle that matched my needs.

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Gerndlouhy

Nov 21, 2013

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I searched the web for a specific vehicle and found it at Taylor...I worked with Jamie Sykes who was a No pressure sales guy which I Greatly Appreciated!! He was extremely helpful in answering questions, gathering information that I needed to be comfortable in purchasing the vehicle from out of state (Via the internet). I am very happy with the vehicle and the support I've received even after money exchanged hands. I highly recommend Jamie Sykes and Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, I had a great experience.

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meyertribe

Nov 21, 2013

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My experience at Taylor Dodge was probably the most friendless dealership i have ever been to. Ray Marko was very personable and easy to deal with. The crew that was there the night i bought my van was so friendly and fun to be around. Thanks Guys... My first time at Taylor Chrysler Dodge Jeep Ram was Grrrrrrrrrreat. Thanks Ray :) Lovin my van.

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drmcglathery

Nov 21, 2013

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Got a awesome 2012 Jeep compass. What a awesome salesman and a great place to purchase an auto.Aaron was excellent and very experienced, he made me feel very comfortable. When I'm ready for a new vehicle I will be returning here.

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robynduane

Nov 20, 2013

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I recently bought a brand new Chrysler 200 from the Taylor dealership. We you arrive at the dealership, they greet you and treat you like family. I am extremely pleased with our purchase. Ray Marko is an awesome salesman. He is very helpful and friendly. He knows my buying needs. Buying a auto at Taylor is always stress free. We have recommended Taylor and Ray to our friends and family. They also were very pleased.

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93RYAN

Nov 20, 2013

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KEVIN AND TAYLOR CDJR WERE GREAT TO DEAL WITH. DEFINATELY WILL BUY THERE AGAIN. THERE SERVICE IS GREAT ALSO.I HAVE PURCHASED SEVERAL VEHICLES FROM THEM IN THE PAST. ALSO A GREAT EXPERIENCE.

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sshmmn

Nov 20, 2013

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John is an excellent salesman. Takes the time to make sure you are satisfied. Very friendly. Informative but not pushy. Excellent customer service. Very fair pricing. Pleasant showroom Most importantly a Christian dealership. Highest rating.

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shellyntom96

Nov 20, 2013

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We had and have in the past had an AWESOME experience with Taylor Dodge, in Bourbonnais, IL. We will be returning for future vehicles. Thanks for the GREAT service! We would recommend them to anyone.

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karlialejandro

Nov 19, 2013

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I have never felt so comfortable with buying a car. You guys are great!!I would definitely buy another car at Taylor. Special thanks to Ed Maisonneuve for such a wonderful job in finding exactly what we wanted.

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dgudeman

Nov 19, 2013

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We had a great experience buying a used van at Taylor Chrysler Jeep Dodge in Bourbonnais. Our salesman, Brian Burghorn, took his time with us and did not rush us into a decision. He was great at explaining how everything worked on the used van that we bought. Bryan Davis was also great to work with as well. When we need another vehicle, we will certainly come back to Taylor Chrysler Jeep Dodge in Bourbonnais.

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strandrs53

Nov 19, 2013

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Brian worked very hard to get us a price we were comfortable with. We told him what we wanted to pay and he got us the deal.

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cherikaack

Nov 19, 2013

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The experience was wonderful. Everybody was very friendly and very helpful. Above all they worked a very good deal with us. I would highly recommend going there to all my family and friends.

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drex3

Nov 18, 2013

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I went into Taylor Dodge to look into Buying a new Dodge Ram Diesel, 4X4, Crew cab, long bed. Ray Marko worked really hard to find the truck I wanted, he searched far and wide always keeping me informed on what was going on. Ray never was pushy in anyway shape for form. He is extremely informed and made my wife and I feel comfortable with our purchase.Thanks Ray Marko and Taylor Dodge

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sarge2112

Nov 18, 2013

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brian burghorn was the main reason we chose taylor...personable friendly,knowledgeable...have already recommended brian to a prospective buyer...there was a minor bump or two with certain attention to detail regarding the financing paperwork but not enough to stop me from returning as a customer

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Codyerickson

Nov 18, 2013

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The dealership has a great selection. Brian Burghorn is easy to work with and will go above and beyond to help you find what you are looking for

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aisinc73

Nov 17, 2013

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One of the most friendliest buying experiences I've ever had. Worth buying from Taylor and shipping to Florida. I really want to ad a special thanks to Jamie Sykes.

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Prisock

Nov 16, 2013

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I was looking for a newer and smaller SUV. I seen the white dodge nitro online and called. Randy had the truck at the store that day for us to look at. I was amazed. We went in took it home for the night and I fell in love with. Randy was able to get the price and deal that I wanted which always makes me a happy camper. There is a bit of irony with all of this, in buying the nitro I was down sizing from a Cadillac Escalade, which was a big change but as life has it there was a good reason we got this nitro without even knowing that day. 5 days after my purchase my husbands biopsy results were returned as stage 3 cancer and now we will be driving around 200 miles to the center he will be receiving treatment. So not knowing I had gotten a new SUV that I love and one that is going to help with better gas milage for our journey. Thank you again for making this a wonderful experience.

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rfuss

Nov 16, 2013

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I have purchased many vehicles from Taylor in the past. The sales staff is great, very friendly and helpful. Ray Marko explained everything about the car to my satisfaction. I am not a young man any more and all this tech stuff can be difficult to grasp. Ray was great in helping understand.

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funkymunky2597

Nov 15, 2013

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My parents have bought their cars at Taylor Chrysler Dodge Jeep for years. They decided to buy my new car there as well. I was so excited that everyone there was excited for me and they were very friendly. Ray Marko was our salesman and he even took a picture with us. What a great guy! :)

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heaglz07

Nov 15, 2013

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Smiles and hand shakes from the time we walked up to the door. Ray brought us to the vehicles we had found on line, and let us take them for a test drive. He even let us have them checked out by our mechanic. The price was already reasonable and they still came down, and they allowed us to pay the difference 2 weeks later . I would absolutely recommend them to anyone looking to buy a new or used vehicle. Overall the service was great and the people were all friendly and honest.

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Spoonfam

Nov 15, 2013

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Ray Marko treats you like family and goes above and beyond to make you happy. We have bought multiple cars from him and Taylor, and couldn't ask for an easier car buying experience.

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BND2003

Nov 14, 2013

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I have purchased several new vehicles in my lifetime but this dealership made me feel "at home". Very friendly, my saleman went above and beyond to help me find the right vehicle. He gave me his cell number and offered to come in on his day off so he could work around my schedule. This dealership I feel set the standard for service and sales that other dealerships could learn from. Because of this, they have found a lifetime customer in sales and I will have my vehicles serviced here. The finance employee, Jamie Sykes explained everything in detail and was very professional. I truely believe that this dealership has done a great job in finding quality employees.

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violetb2

Nov 14, 2013

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Chad Milliron has made the purchasing of our Rav4 a pleasant experience. This is the second vehicle we purchased from Taylor and Chad. The main reason is that Chad makes you feel very comfortable through the whole experience. He also makes sure that the vehicle you have picked is going to fit your life.The service department is another reason. I am always able to make an appointment with ease and they always have my vehicle ready within a reasonable amount of time.

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HNeal

Nov 14, 2013

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Our experience overall was great. Buying a car is honestly never fun because of all the hassle let alone doing it with your 9 month old son. When we walked in the door Chad was instantly different than the typical "car salesman". We were not pressured into buying something and making a decision on the spot. All of our needs, wants, and concerns were addressed with each vehicle we looked at. If something was unclear or misunderstood Chad took the time to explain it again. The customer service throughout the dealership was fantastic. We were always made to feel comfortable and everyone we encountered in the dealership was very friendly. Car shopping with a baby is not easy and sadly today many establishments are not baby/nursing mom friendly. The dealership was very baby friendly and accommodations were made so I could nurse my son comfortably while finishing up purchasing the vehicle. I was very impressed with the attitude of the dealership and accommodations that were made for us. In today's society that speaks volumes to us as parents and I know that it would to other parents as well. I would recommend Taylor Chrysler Dodge Jeep Ram to anyone looking for a new or used car. We visited many different dealerships in the area and Taylor and its staff definitely stood out in a great way.

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jamesanddebbie

Nov 13, 2013

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I was in need of a car and had some strict guidelines, (I needed to stay within.) I called Dave Taylor and let him know what my needs were. He provided the people that were able to make it happen.

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beckydeninger1

Nov 13, 2013

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Kevin was great! He was back and forth working out the #'s for us. Always letting us know that if that was not what we wanted we could always send him in with another offer, He even was aware of time because we have a 5 yr old and had to be at practice, He walked us through everything. Thanks Kevin E. The Deninger Family.

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candswoo

Nov 11, 2013

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We have purchased two vehicles from Taylor Chrysler Dodge this year and the entire crew has been friendly and helpful. It has been a pleasure working with Kevin Emling in sales, as well as, Jamie Sykes in finance. Kevin made our experience feel as if we've known him forever. He was personable, informative, and passionate about what he does. I would recommend Kevin to all of our friends and family as the "go to guy", if they were looking for a new/used vehicle. I can not say enough about our experience. Thank you for making it fun and keeping it real. I never once felt pressured into buying something I didn't really want. We now have 2 AWESOME vehicles that we are proud to own. I am confident that we will visit Taylor Chrysler Dodge of Bourbonnais in the future. Thank you so much.

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Cindywoj1

Nov 10, 2013

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I had a wonderful experience from beginning to end working initally with Ruben to get set up to come into the dealership. He followedd up great and was very friendly. Then Brian Burghorn assisted through the full sales process and was a very pleasant, nice person. Lastly, Bryan Davis handled the financial side, and get us a great package overall. I would highly recommend this dealership to anyone!Thanks,Cindy Wolak

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Keithivyald

Nov 6, 2013

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He wouldn't let me leave without a car. And I love my new car!! I liked that they worked with my dad on a reasonable price.

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momx3gurls

Nov 6, 2013

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My daughter recently wrecked our car and we needed a replacement, we went to another dealer first who was unwilling to work in our price range. My husband and I went to this dealership and Jake and the staff provided us with options that fit within our budget. Their no pressure and helpful service is why when I am ready for my next car I will choose this dealer again.Brenda Beckwith

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Ron&BarbBrown

Nov 3, 2013

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WE FELT EVERYONE WAS VERY FRIENDLY AND RESPECTFUL OF OUR TIME. RAY WAS VERY FRIENDLY AND PROFESSIONAL THROUGH CHOOSING THE JEEP WE LOVE, TO HELPING US GET THE BEST DEAL WITHOUT ANY HASSLES. RAY SAW TO IT THAT OUR JEEP WAS DETAILED TO OUR SATISFACTION TO GET RID OF CIGARETTE ODOR. THAT IS QUALITY WORK. WE WERE EVEN GIVEN PIZZA SINCE IT WAS PASSED DINNER TIME. THE OVERALL EXPERIENCE WAS FANTASTIC, I HAVE ALREADY SENT A COWORKER TO RAY. THE PRICE WAS SURPRISINGLY AFFORDABLE, WE WERE UPSIDE DOWN ON OUR 2007 BUICK LUCERNE, BUT THEY GAVE US A FAIR PRICE AND GOT OUR PAYMENT IN THE RANGE WE COULD AFFORD. RAY SHOWED US THE PRICE OUR JEEP LISTED FOR ON THE INTERNET SO WE WERE CONFIDENT WE WERE GETTING A GOOD AND FAIR PRICE. I APPRECIATED JAMIE IN THE FINANCE DEPARTMENT, HE DIDN'T TRY TO UPSELL US MORE THAN WE COULD AFFORD. WE TOOK OUT THE BUMPER TO BUMPER AND STILL STAYED IN OUR BUDGET PAYMENT. I WORK IN A BANK AND EXTRODINARY CUSTOMER SERVICE IS CONSTANTLY IN THE FORE FRONT OF OUR DAILY INTERACTION WITH OUR CUSTOMERS. SO I SEEK OUT OTHER PEOPLE TO DO BUSINESS WITH THAT TREAT ME THE WAY I TREAT OUR CUSTOMERS!!!

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katejeep

Oct 31, 2013

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Ray made getting my first car an amazing experience! He is a great car salesman! could not be more grateful for him and my new Jeep!

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sean91

Oct 31, 2013

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I was looking for a vehicle for a month or two, and had been given the run around by many dealerships. I had lost hope and was about to resort to private sellers. I then heard of Taylor from my father-in-law and decided to give it a shot. There I met Kevin Emling, and let me say this man was a God send! Kevin was extremely patient and continuously worked with my wife and I to find a reliable vehicle that could fit in our price range. They even allowed us to take the vehicle home for a couple days to make sure the fit was right to our lifestyle. After it was settled Jamie Sykes filed our paper work and here is the kicker. Though the price was settled they reduced the price so, that with the interest, the monthly payments would still be in our price range. I must say I have bought my fair share of vehicles and NO other dealership has had the kind hearted, down to Earth people that Taylor has so proudly employed. So if you're looking for an efficient little car, a muscled V8, a "Good 'Ol Boy's" truck, or a family safe SUV, I implore to allow the fine people at Taylor to help you out. Then I challenge you to possibly find a better deal!!! Taylor is the REAL DEAL and even you.....yes you can find all of your automotive needs there. THANK YOU Kevin and Jamie for everything you've done, you'll be seeing me for my next vehicle purchase for sure!!!

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kittythugwonder

Oct 31, 2013

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The employees at Taylor Dodge were extremely friendly and not overbearing. The sales consultant, Brian Burghorn, was very knowledgeable, able to answer all of our questions and really did help us find the perfect vehicle for our needs. A great overall experience would recommend this dealership to others.

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Jacquelyn DeLahr

Oct 30, 2013

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I love the way kevin went out of his way to get me into a car. I had a wonderful experience. car shopping is frustrating and these guys try to make it as easy as possible. Thanks a lot kevin!!!!

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kayla4567890

Oct 30, 2013

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I was very impressed with Ray Marko. He took such a different approach then what I am use to and asked me what I was looking for instead of what my budget was. I liked his philosophy of trying to make what i wanted fit with my budget. I would definitely recommend Taylor and Ray to my friends and family. THANKS!!

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cszynal1

Oct 30, 2013

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The experience that I had at the Taylor dealership was very positive. The salesman were so very helpful in providing me the options that I had in terms of the type of van, the costs and the incentives that were offered by the company. I always felt that my questions and views were of importance to them. They wanted my business for a long time, not just for this one transaction. Mr. Marko is through, courteous, and works to be sure that he has done everything possible to make the purchase of a new car a glorious experience.

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Mariclek

Oct 30, 2013

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I just want to say thanks to everyone up at Taylor Dodge, especially Brian Burghorn and Rueben Minton. These guys are awesome. This is the second vehicle that I have purchased with Brian. I will continue to do business with him. He got me the most for my trade in, found me the exact vehicle I wanted and got me the lowest price possible. I just purchased a new 2013 dodge ram sport, and couldn't be happier. He worked to get me the best deal possible and found all kinds of rebates/incentives.. He is an outstanding salesman. He really cares about his customers. Overall great guy! Thanks Brian and Taylor Dodge A+++++++++++

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joann47

Oct 30, 2013

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Kevin, is an outstanding salesman. He was helpful in all aspects of this purchase. I would highly recommend using this dealership. Their staff was very friendly

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tkurt122

Oct 30, 2013

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Aaron is a great guy. Very helpful and friendly from the moment I walked in. He's never hesitated to help me when I had a question or problems. The staff makes you feel comfortable and welcomed. Aaron helped me get my car at a very low price. I have referred friends and family here and will continue to do so. They made it easy to be a life long customer.

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Amolivad

Oct 28, 2013

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I had a great buying experience here! I didn't feel pressured to buy and it was a quick process. I was very happy with both Bryan and Kevin for providing great customer service.

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NSchilling

Oct 27, 2013

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We purchased our 2013 Dodge Journey yesterday and Ray Marko and the team at Taylor's made the process so quick and easy. They got us in the exact vehicle we wanted at the right price point. All while treating us like family. They have earned some forever customers in us. Thank you so much!!

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KarenLowe

Oct 25, 2013

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I told Kevin I was looking for a good running,dependable, nice looking and yet inexpensive car for my teenage daughter. Kevin found exactly what I was looking for and within my budget. He is a honest salesman. I appreciate his effort with my daughter's car. When I am ready to replace my current vehicle I will definitely be contacting Kevin.

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stevehitz

Oct 23, 2013

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I was looking for a used SUV. The website was easy to navigate and listed prices on many of the cars, which greatly helped narrow down my search and cut down on the time I would have had to spend driving from one dealer to the next. I felt the prices were average to good, compared to other places I had checked out. The selection was great, I seen several used SUVs that fit what I was looking for and were in the price range I wanted to be in. The entire team at Taylor was very friendly and did not try to pressure me. I would recommend them to a friend.

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joelle05

Oct 22, 2013

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We were very pleased with the service we recieved from both Ed and Ray. We have never been a fan of car shopping even though we have bought over 30 cars in the last 35 years for ourselves and our children from dealerships. We were pleasently suprised with the friendliness of the salesmen. The quickness of the deal. Them knowing exactly what we wanted within minutes of being there. And the swiftness of getting us financed within the terms we wanted. Needless to say we are very pleased and will recommend them to everyone we know and will continue to be loyal customers for years to come. Thank you again,Chuck and Joelle Gagnon

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BarbSchaeffer

Oct 21, 2013

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We have been buying cars from Ray Marko since 2001. I send everyone to Ray if they are considering purchasing a car. He is the most honest salesperson I've ever dealt with.

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briteswipe

Oct 19, 2013

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After deciding on a truck, Ray and the guys went above and beyond to find one the right color with all the features we wanted. We got a fair price on our trade, and a great price on the new truck. We even got a lower interest rate than we were quoted, making it very competitive with our credit union. Very satisfied with our experience at Taylor Dodge.

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EJD

Oct 14, 2013

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This is the second car I have bought in two years, Very happy with everything so far. I also purchasedthe oil change program I like that as well. I will buy there again.

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schultcd

Oct 11, 2013

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I purchased a used Cadillac from Taylor Chrysler through an eBay auction. I submitted an offer on the auction. I received an email from Chad M. stating that my offer was accepted, but that I should come look at the car first because there was a dent in the trunk lid that did not show up on the pictures. I really appreciated their honesty. I went to look at the car and it was acceptable to me even with the small dent. Chad and the other employees were very helpful and friendly. I would recommend Taylor Chrysler to anyone looking for a new or used car.

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monicaL

Oct 11, 2013

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I recently purchased a vehicle from Taylor and was helped by Jake Herdershot. He was knowledgeable and gave 110% effort in finding me the vehicle I wanted in the price range I needed. This week I brought a friend back to Taylor Dodge so that he could purchase a vehicle as well. To our dismay Jake was in meetings; however, Aaron Hendershot stepped in for him and did an equally awesome job in helping us! Many thanks to Jamie for getting us on a payment plan we could actually afford! What a wonderful group of people at this dealership! We instantly felt at home. Thanks Jake, Aaron, and Jamie!!!

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sodboy

Oct 10, 2013

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We bought our new Dodge Durango from Taylor because our past experience was great. Ray Marco did an excellent job in getting us a great price on our new vehicle. He is the reason we keep coming back to Taylor. He's always there to answer any of our questions. He does a great job in explaining how all the new features work. Our overall experience at Taylor was Awesome. Thanks again Ray! The Schaafsma's

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jwasnea

Oct 5, 2013

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As a single mom on a limited budget, I was looking for a used, but dependabe vehicle. Brian Burghorn found an amazing vehicle for me. He helped me through the process of purchasing the car and treated me like a family member. Everyone I dealt with at the dealership was pleasant and helpful. I would definitely reccomend this dealership to others!

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raneman83

Oct 5, 2013

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John did a great job getting us into the right vehicle at the right price. He was very attentive, personable, had a couple of issue with some of the cars that we test drove he was excellent to make sure we were taken care of right away without any fuss. I would definitely recommend Taylor Chrysler Jeep Dodge to anyone looking for a new or used vehicle everyone was very friendly and willing to help.

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hemisrt

Oct 4, 2013

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I was looking for an orange Challenger SRT-8 found one online at Taylor that was in transit, emailed Tim asked when it was coming in, finding out it had just arrived he offered to have it prepped for me to come look at it, after answering all MY questions that I had we made an appoinment for me to drive down and see the car. Tim worked around my time frame since i would be driving from the Schaumburg area to their Dealership in Bourbonnais. I was pleased that in all emails that Tim and I exchanged he had not asked me the first question all salesman ask "whats it gonna take". Very professional and customer focused what a relief! Went to see car the next day TIm had it ready for me to test drive and took time to discuss car and its features with me , again no pressure to "take it home today". After explaining the need for a lease Bryan worked with me and was very committed to working with me on my request. What a GREAT experience at a dealership they will defianetly become my choice of dealer for future Dodge products and will be the Dodge dealer I would reccomend to others!!! Well worth the drive of 70+ miles to shop, Dodge needs to use them as a role model for what customer service is all about. Tim and Brian thanks for a great experience and will enjoy my SRT-8.

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meganeroberts90

Oct 3, 2013

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This was my first time purchasing a car from a dealership, and I was really surprised how smoothly it went! Everyone there was especially friendly to me, and I never felt pushed or pressured to make any decision. Everyone seemed really genuine, and I would definitely recommend it to anyone. Im so thankful I made the decision to come here.

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ljonespsa02

Sep 30, 2013

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The folks at Taylor, namely Kevin Emling, were wonderful--- Customer service was the name of the game! Bryan D., the money man, was very professional and wanted to seal the deal as painlessly as possible. BOTH were there to help! I appreciated feeling welcomed and respected as a female customer. Often, women feel like 2nd class citizens at car dealerships. Not so at Taylor, at least not so with these gentlemen!

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soccerfamily

Sep 30, 2013

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The guys at Taylor are the best. Just when I thought we wouldn't be able to make a deal, Randy and Jimmy came through. We will never buy from a different dealership.

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S Reed

Sep 29, 2013

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I came in 1 day by myself and the next day with my husband. Both days Randy was friendly, helpful and a VERY patient salesman.

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SaraHardesty

Sep 29, 2013

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My family has been using Taylor Dodge for several years now because of the great deals but more importantly because of the great staff who provide the highest quality customer service of any dealership in the area.

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GODSLOVE

Sep 29, 2013

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I was in need of refinancing a very high % rate from a prior divorce. Mr. Marko told me he would help me get a new car. He was amazing and a blessing to me and my family. I needed the numbers to work and he and Bryan Davis did just that. Ray was very professional and "A GOD LIKE MAN" . I as a Woman of God like to do business with people like me. Bryan Davis was amazing as well. He as Ray went above and beyond to make this deal work. I felt as a single woman they did not try to take advantage of me. I want to say to the owners of Taylor THESE ARE THE KIND OF HONSET AND TRUSTWORTHY MEN YOU SHOULD HAVE WORKING FOR YOU. I WANT TO SAY I KNOW BUSINESS IS JUST THAT ,BUT NOT RAY MARKO . HE GIVES THE PERSONNEL TOUCH AND I FEEL LIKE FAMILY.THANK YOU TO THE TAYLOR FAMILY. PEOPLE LIKE RAY MAKE ME WANT TO BUY A 3 CAR AGAIN SOME DAY. I KNOW I CAN TRUST RAY NOT TO TAKE THE SKIN OFF MY HIDE IN A DEAL LOL. MY CHURCH FAMILY BUYS MANY VEHICLES FROM YOU ALL AS WELL.SAYS ALOT. MR. DAVIS IN FINANCE IS AMAZING AS WELL . THANK YOU FOR NOT MAKING ME NERVOUS WHEN I WAS WITH YOU,DOING THE NUMBERS. I GAVE THE RATING I DID BECAUSE IT IS THE GODS TRUTH.THANKS AGAIN FOR TAKING CARE OF MY CAR CARE NEEDS.MS CHRISTY McCOOL

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brianna021

Sep 28, 2013

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We first met Chad a couple of years ago. At that time, we were unable to make a deal because of our credit and the down payment required. We stayed in touch with Chad and today he was able to make a great deal for us on a new Journey! He goes above and beyond in trying to make things happen. His friendly personality and positive attitude make him fun to be around and a good salesman. I'd buy another car from him in a heartbeat! Thanks so much for your time and patience, and the effort to get this deal done!Ozzie and Julie

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tamblyn6

Sep 28, 2013

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Ray was superb to work with. Fast , efficient, awesome experience! Won't go anywhere else ever!!! Makes car buying an enjoyable event. Already referred a friend!

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avo123

Sep 25, 2013

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We bought a used Harley Davidson over the phone from Chad. He described it perfectly! I drove 570 miles to get it. Was very happy with the service! The bike was ready to go, they helped load it, tie it down, and asked me to call when I returned home to make sure I got home alright. Everyone in the store was very professional and the store is an excellent facility!! Bill MontzEMAIL ADDRESS: ironhorse_68450atyahoo.com

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staceywurm

Sep 25, 2013

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I'm going to be honest. I went into the dealership with the attitude of thinking that I was going to be taken advantage of. I had gone to the dealership after seeing my 2001 Lincoln on the internet that I had purchased through Taylor. When we got there Ruben pulled the car that I had driven 2 hours for. It was cleaned nicely and as my dad and I were looking at the car John Crawford came up introduced himself and then backed up and let us take our time to inspect the car without hassling us. We took the car for a test drive and I fell in love with it. When we got back John left us alone in the car and went back into the show room so we could discuss whether or not the Lincoln was for me. Never once did I feel pressured into buying the car. John was very patient as I was making my decision and answered all of my questions. Buying a car is a big deal for me and felt very comfortable in the buying process. John helped in the excitement of buying my own car while we were waiting to sign papers and get the keys. Overall my experience at Taylor was a very good one and I felt that the 2 hours there and 2 hours back was well worth it.

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JLeftridge

Sep 25, 2013

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Ray is an outstanding salesman. During my time there he very nice and polite he made me feel right at home. Ray was also able to find the right car that suited for me. He even negociated the price down that could fit my budget. I think Ray did an amazing job and I wouldnt mind recommending him to my family and friends.

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Jenig60914

Sep 25, 2013

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Very nice overall experience, I would Definitely do business with them again!. I thank them for finding the car that we were really looking for instead of pressuring us to buy a car we really didn't want. We Thank them very much I would recommend them to friends and Family in the future and for our future needs for vehicles Thanks again! Great Service and Great staffKevin EmlingBrian Davis

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mykel12

Sep 23, 2013

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Taylor Chrysler Dodge has Honesty, Integrity, and Credibility! This is not our first purchase from Taylor Chrysler Dodge, we are repeat, repeat, repeat customers. These are a few of the many reasons we continue to return and have a relationship with Taylor Chrysler Dodge and Ray Marko. Ray always meets our needs consistently; Ray is always respectful, helpful, and patient with us especially during negotiations (my husband can be difficult); Taylor Chrysler Dodge is fair and always rises above other dealerships to maintain our business. The follow up ensuring satisfaction is fantastic; all Taylor Chrysler Dodge employees we have encountered are positive, enthusiastic, kind, and knowledgeable. The dealership is also clean, has a nice place for the kids to play, and they always have free fresh popcorn or donuts, coffee, and water. In addition, Taylor Chrysler Dodge has a great service department, they are also honest, friendly, and it is clean. They are always willing to fit you in when possible. We dont feel that we are just customers at Taylor Chrysler Dodge, we feel like we are part of the family! We appreciate this respect and kind of business. I would highly recommend Taylor Chrysler Dodge to our friends and family. Thank you Ray for another wonderful experience and getting us in yet another incredible vehicle!

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Goodwill13

Sep 21, 2013

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This is the second car I bought from Randy. I would recommend Randy and Taylor Dodge to all of my friends and family.They have a great selection of new and used cars. It was a pleasure to work with them on my car purchase.

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kksadowski

Sep 19, 2013

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We had a very good experience purchasing this vehicle. Staff was very friendly and worked with us. We liked how the salesman and the manager worked together with us too. Chad was very helpful on helping us pick the right one for us. And we felt Scott was really working with us to get a price that worked for us. We would definitely tell others about Taylor Dodge and refer them to Scott and Chad. And would come back for ourselves in the future. Thank you!

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challenger14

Sep 13, 2013

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I would rwcommend this dealer because everyone i was helped by was very professional. Kevin helped me get into a brand new 2014 dodge challenger. He was very professional and has alot of experience. He isnt like others and trys to pressure you into getting something you dont want nor what yoy want to pay, instead he lets you do the talking and makes you feel like your in control. He knows his stuff and refer everyone to see kevin for all ur needs and questions. By far the best experience ive had.

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Cheryl60914

Sep 13, 2013

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Very friendly ,not pushy .worked very hard to assist me.ansewered all my questions and worked very hard to make sure we could complete the sal to my satisfaction.kevin was very thorough explaining every thing I needed to know about my new ram truck. And bought my last three trucks at Taylor's.

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Joanna2575

Sep 13, 2013

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Kevin was very professional, extremely helpful, explained every feature in detail to me and was very honest and straight forward in helping me make my decision. He answered all my questions and more. Quick and smooth transaction. Great experience overall. I would definitely go back and work with Kevin and Bryan again. With this kind of service and approach you will be successful.

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jakwak1

Sep 13, 2013

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Aaron started us off with a no hassel,friendly approach. Upon driving two trucks we were torn which one and if a bigger truck was truely right for us.Thats when Eric stepped in and said take one, drive it for a day make sure its a fit. Awesome!!! We did and feel in love with it. We came back to buy one with more gadgets and that is when we met Kevin. He stepped in and took us for a ride demonstrating all the gadgets and making sure we knew about anything the truck had and reassured us to call if there where any questions.Kevin is :simply put a wonderful salesperson!!! Scott came in to go over the painful part;) but did a great job. Thank you everyone Jack and Lynn Pence

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pamelajbe

Sep 12, 2013

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Chad is awesome always kind friendly and a good friend helps me out on whatever I needed.. he got me into a 2014 wrangle and I love it... everyone there is so friendly open door for you and a great attitude I would send anyone there to get vehicle and I would go there over and over again

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mambam

Sep 10, 2013

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Ray Marko did over and beyond his job. He waited very patiently for me to make my decision due to me deciding exactly what vehicle I was wanting. He searched for the right vehicle for me and listened to what my needs were for me and my family. After finally making my decision and closing on the vehicle, he went through showing me all the options on the vehicle and making sure I had all my questions answered. I would highly recommend him and Taylor for all your auto dealings . The staff there was very pleasant and so helpful with all my needs. Thanks!

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njmiles1141

Sep 9, 2013

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Brian was great to do business with. We will refer everyone we hear is looking to buy a vehicle. He and everyone there was great and friendly to do business with. Impeccable service.

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justin1747

Sep 6, 2013

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My family has bought many cars from Ray. The whole experience is worthwhile and you cannot beat the price. I felt like i got a deal, not got ripped off.

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73bbchevy

Sep 6, 2013

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Chad listened to my expectations and met each and everyone of them. Would definitely buy from again , drove 2.5 hours to get here also!!

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lestil

Sep 5, 2013

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Choosing the correct vehicle for me was so easy. I explained to Chad what I wanted my vehicle to do - hold two baby seats for little grandkids, roomy enough for two older grandkids over 6' tall, haul hay, critter feed, pull trailer, roomy enough for me to camp inside the back seat, get the best gas milage available for a truck. Wanted nothing fancy. Just the basics. Chad had the exact truck for me. Within minutes, he had it pulled around front and we were sittiing in it. I loved it from the beginning. Driving it was a breeze eventho I had been driving a small honda prior to this truck. I loved it. The negotiations were great. Financial man Paul was so nice and helpful also. Made the transactions sinple and painless. Chad has been great with followup and answering questions that come up about how the truck operates. I have recommended the dealership often. Neighbors went to another dealership and got a jeep but very disapointed with service and they know they arent gonna get the follow up care that I have been getting. I will continue to recommend this dealership and Chad!!

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olivia320

Sep 4, 2013

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I had an excellent with Taylor Chrysler Dodge. Not only were they knowledgable about their products, but also very helpful. Randy and Ray made sure that I found the car that I was completely happy with. Scott polished off this experience by getting me the very best deal. They all did a fantastic job and because of that, I now have a great car that I can afford :)

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jls77

Sep 3, 2013

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We were very pleased with being greeted at the door and the courteous service we received during the entire process of purchasing our new vehicle.

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cardinals19

Sep 2, 2013

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I was satisfied with my experience with Taylor Dodge & Chysler. I was very pleased with the COMMITTMENT that Randy Ayers made with trying to make a deal on my first visit. In my opinion he understood my situation, and was sincere in trying to make a deal that benefited both me and the dealership. He was not overwhelming, but very professional. When I returned on later date Randy was off, and I dealt with Tim Slattery, and Jamie Sykes. Both were very professional, but the only thing I did not like was the payment that was quoted to me before the actual deal was made. I received a response as to why, but in today's economy a dollar here and a dollar there soon adds up. When asked what pymt I was looking for I responded, and I then signed preliminary paperwork that dictated that amount. What bothers me is the orginal pymt amount changed when I actually signed the official loan agreement. Again why I state this is because when you start adding the loan plus maintenance agreement those figures changed, and I left the dealship with a considerable higher pymt than I expected. Granted I am an adult and I make my own decisions, and by no means no one forced my hand to make the deal. But as a consumer, I should have done my homework on all the added costs that accompany purchasing a vehicle. I guess in my opinion what I would do as saleman would make aware to customers that they maybe looking for a particular pymt, but when they sign that preliminary sheet its not set in stone. Also I would make aware of the various maintenance agreements that one may choose to fit his or her needs that will change his or her pymt amount as well. Granted the amount was only $10.00 difference from the preliminary pymt amount, but when you add the extra maintenance agreement it did raise my expected monthly pymt amount. Lastly, I feel Jamie was forthcoming when he did state that he gave me the best % available due to my credit rating, and the discounts available to him on my extended maintenance agreeement. I am a Christian and also old school and when I say forthcoming - I mean he looked me in my eyes when we spoke about the following. Which as stated and being from the south is a sign to me a man is being truthful when he can look me in the eyes when making a deal. But not to keep going- I do have to say that; as stated earlier a dollar here and a dollar here does add up no matter the economic era.

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macy9

Sep 1, 2013

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Excellent service from Kevin Emling. He was very friendly, polite, courteous, helpful and knowledgeable of the car I was interested in. He was very patient and understanding of my difficult financial situation. he explained the various car purchase possibilities and tried to work with me and the sales manager, Scott Clausing. Mr. Clausing took the time to explain the contract of my car purchase in precise detail and was very friendly, pleasant and helpful to deal with. My whole experience was excellent and I highly recommend Kevin Emling and Taylor Chrysler Jeep Dodge.

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randykoehn

Sep 1, 2013

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We went to another place to try to buy a used car and weren't really having a good time. We instantly felt better after we walked in to Taylor's and talked with John. The visit was very pleasant and the quality of care was excellent. We love our new van, and if I could do it again, I would go straight to Taylor's and skip the other guys.

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kcjo84

Aug 31, 2013

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Best expirence ever. Everyone was so nice and very helpful. Brian went out of his way to make sure the car was clean and ready to go. I will reffer all my friends and family to Taylors.

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jedimonk

Aug 31, 2013

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My experience could not have been better! Brian was knowledgeable, proffessional, and helped me find the perfect vehicle to suit my needs. I would gladly reccommend Brian, and by extension, Taylor to anyone.

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pdmcquinn

Aug 31, 2013

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The people at Taylor made this buying experience very easy with as little stress as possible. This is my first new car in 30 years. Kevin was very patient and took his time, answering all my questions. He made sure I was comfortable with everything. Jamie was a great help as well presenting all my options in the business office. Everyone was very pleasant and helpful.

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pickypicky

Aug 31, 2013

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I didn't want to take the time or have the stress of looking for the vehicle I really wanted. I went to Taylor wanting very specific things on a used Ford Edge. Ray & Jim found the right one for me. Anything that wasn't exactly what I wanted, they got installed for me. I believe I have my maintenance crew lined up for a few years too. :)

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lauritatorres

Aug 31, 2013

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Brian was very friendly, and helpful.He made me feel comfortable, and He made sure that I understood the procedure and what I was getting. He took the extra time to look for the best choice for me.

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CASCAI

Aug 30, 2013

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I am a first time buyer and went in just to look around and John took a lot of time to show me all of the different options I had. He made sure I found exactly what I was looking for. He was patient even though I was very unsure about what I was looking for, he was not pushy like normal car salesmen and I greatly appreciated it. Once I found what I was looking for he made the process easier, and as did Bryan. Bryan explained all the finance issues in detail and answered all of our questions.

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newman02

Aug 29, 2013

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We went to find a 2013 Dodge Avenger and Taylor did not have one we wanted so John told us that he could find one that we did want. We were going to go further up North but he convinced us to let Taylor find one by bringing up good points with other dealerships such as tax % difference, they all don't give the full rebate, and that Taylor takes care of their customers even after someone buys a car. Taylor got the car we wanted at the price we wanted in a timely manner. It was the best service we have ever had.

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creek3

Aug 28, 2013

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This is the fourth Dodge vehicle we have purchased from Ray Marko from Taylor Chrysler Dodge Jeep Ram. As always, Ray looked out for us. I was in the market for a Dodge Charger and before I was even at the dealership, he has pulled one from the lot and made sure it had all of the bells and whistles I was looking for in a car. When I arrived he was running around catching up on everything because he had just come back from vacation but, he made sure I was taken care of. He knew I was not able to make the decision until my husband was off work so after test driving the vehicle he let me take drive it around to make sure this was the right car for me. When my husband and I were able to return to the dealership that evening he had everything ready so we wouldn't have to spend our whole evening there. My husband and I agree that as long as Ray Marko is selling cars we will be buying them from him.As far as the dealership goes, like I said we have purchased four cars from this dealership and we have always been treated with respect and kindness. The dealership is always clean and has plenty of popcorn or donuts to keep you satisfied. The service department is always honest, friendly and clean. They are always very willing to fit you in if it is at all possible. We appreciate this kind of business and highly recommend it to our friends.

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tonysun

Aug 28, 2013

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This is my best experience for buying a car ! It is so easy to get the price done,it doesn't like somewhere maybe need 1 or 2 hours to make it final price.Very good customer servive! Very good price!

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myart5599

Aug 26, 2013

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I had a very fun experience. I will recommend this dealership to all my family and friends.Ray made shopping a joy and I will be back.

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rachelyonke

Aug 26, 2013

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Aaron was very friendly. He helped me find a car in my price range and worked with me to get payments where I wanted them. I had a great experience and would come back in the future.

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kevhead

Aug 25, 2013

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I am a repeat customer, Ray rocked out a great deal, they did not have the truck I wanted on the lot, Ray searched and found exactly what I wanted. We did the haggling and worked the deal and it was awesome. I would recommend Ray if you are looking for new or pre-driven.

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puckbateman

Aug 23, 2013

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Ray is amazing, you can tell that he likes his job. He was friendly. intelligent and knowledgeable about the vehicles and the whole purchase process. I honestly cannot say enough good things about him. I had never bought a new car before and as a women I respect that he did not try to exploit me.I will definitely go to him again and would recommend him to anyone.

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lhammes

Aug 23, 2013

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Extremely pleased with the drive of my Jeep Grand Cherokee Overland. The product is fantastic and the features and benefits were explained well. Service and follow through has been outstanding. Thrilled with purchase!

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baholliday

Aug 23, 2013

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My visit was very amazing and rewarding for me. As soon I walked into the Taylor Dodge dealership I was greeted by the smiling staff. Aaron Hendershot immediately welcomed me and gave me his finest knowledge in helping me decide what kind of car I was looking for. After talking to me about my ideal price range and the qualities the car must have we drove around in a nice golf cart to be able to view different cars in a timely manner. I was appreciative of this because it was hot that day and walking in that sun would have been difficult. With his care and special attention towards me and my goals I was able to walk out with my car on the same day. I really appreciate this company and I will certainly be back in later years and tell my friends/family about their great service.

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Aczako

Aug 19, 2013

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Taylor Dodge and Ray Marko were fantastic and wonderful to work with. Ray made the entire car buying process so easy to complete with no hassles and stress. Will recommend him and Taylor Chrysler to everyone I can. By far, an enjoyable car buying experience with no pushy salesman!Thank you!

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pattieg

Aug 19, 2013

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Taylor Dodge went the extra mile to please us on our new car purchase. Agreed to include heated leather seats, stripes, and remote start at no extra charge. Gave us a very fair price on our trade in. The sales staff was very friendly and wanted to make sure we were happy the the deal. I would highly recommended this dealership.

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cokey

Aug 19, 2013

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I have been to a lot of dealerships. I was looking for trucks drove an dodge nitro. I really did not like that vehicle. Kevin suggested ,plus my looking told me an avenger would work. he really helped me out I love the car so I now have two dodge vehicle that fit my needs the dealership was clean,everybody was friendly. I will be buying my cars from Taylors thanks Kevin.

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maschert3

Aug 17, 2013

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My husband and I went to Taylor just to look around. Brian came out and was very helpful. I told him what I was looking for, I test drove a used jeep wrangler and ended up with a 2014 Jeep Wrangler. Brian and Jamie were great! Thanks guys. I love my new Jeep.

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packcov92

Aug 16, 2013

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Randomly stopped by Taylor while in the area looking at another vehicle. Walked the lot with Ray Marko. He is a great guy and extremely friendly and helpful. We fell in love with a Jeep but we were in a hurry and couldn't stay to work out a deal that night. He didn't give us a hard time and we set up a meeting the next day. We were able to work out a great deal and I was very happy with the experience. I love my new (used) Jeep and am so happy for this random stop we made. Ray was not just trying to sell me car, he went over little things I wasn't even thinking about to make sure I was comfortable. He showed me things I didn't notice and really showed me he cared. Stop in and ask for Ray!

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SRice007

Aug 13, 2013

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Kevin was amazing! He made us feel at home and at ease immediately. He knew we had a tight budget and wanted to help us find what suited our needs as a family. He never tried pushing us to a vehicle we could not afford - but only showed us the vehicles in our price range/budget. He even let us take a vehicle home for the weekend so we could decide if it was good fit for us. That helped us see all the good and negative things in the vehicle. Our 2 yr old was with us during the whole choosing and eventual signing. He was polite to her and didn't seem bothered that a child was there. The Taylor dealership in Bourbonnais is very kid friendly because it has a waiting area in the back with kid toys and a Wii for older children. We could let our child play in the back and still see her up from the front and then sometimes she wander back to us. All the while not bothering anyone. That helped make the signing /negotiating process a smooth success. When it came to signing and choosing a warranty package that suited our financial needs Bryan was right there helping us out. At first the rate was too high for us - but then Bryan was able to work his magic and got us rate that saved us more than $20 a month! That was amazing! We couldn't be more satisfied! We highly recommend Taylor's dealership!! We guarantee they will help you find what vehicle is right for you and your budget!

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lacy46

Aug 13, 2013

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I HIGHLY ADVISE AND RECCOMEND THE DEALER SHIP TO ALL MY FRIENDS AND FAMILY.. THE STAFF THERE WERE VERY FRIENDLY AND HELPFUL.. MY EXPERIENCE WAS A VERY POSTIVE.. I WILL DEFINITLY GO BACK FOR ANY FURTHER VECHICLE NEEDS... THEY MAKE YOU FEEL LIKE FAMILY

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lynnchill

Aug 12, 2013

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We were referred by my brother to Ray and apparently alot of people are because he was a very busy fellow. He was kind enough to have Eric help us and keep us satisfied while he we waited. Eric was extremely kind and definetly helped with the wonderful experience here. Upon dealing with Ray we were very satisfied and pleased with how determined he was to satisfy us and he made us feel very comfortable and welcome. I had put off buying a car for a long time due to how long the process can take, but the staff here really made that experience a piece of cake. We love our new 300!!!

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Juselock

Aug 8, 2013

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Chad was Very helpful and friendly. There was No pressure from him or the finance person, jaime. I felt like he was trying to help me out without putting me over my budget. They Made buying very easy.

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andrew_mcgill30

Aug 8, 2013

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Great service very professional meet all my needs the process was very fast and painless I told him what my budget was what I needed for my trade and where I needed to be payment wise and within in a half hour we had everything agreed on and I had a brand new car that the family and I love thank you

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kschultziii

Aug 4, 2013

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Kevin and Brian were great. The process was quick and easy. They were very nice and knowledgeable. Would recommend them to anyone of my close family or friends.

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REDS72

Aug 2, 2013

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we were so happy with our expirence at Taylor in Bourbonnais and with our dealer John Crawford we love our 300C!!!we definitly will tell all our friends and be a back again in the future!

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Ajawife

Aug 1, 2013

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My family was received very well at the door by one of the sales associates at the dealership. My sales person was very helpful and patient with my family needs in regards to choosing a vehicle that would work into our budget.

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lfrink

Aug 1, 2013

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I am very pleased with the customer service I received at Taylor Dodge. Kevin was very helpful, patient, and friendly. He helped to make sure my new car was in excellent condition and he took the time to teach me all of the different features on my car.

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veron7

Jul 31, 2013

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Mr.Marko was very positive from the day i met him up until finish , when others said no to me he keep reassuring me an that kept my spirits lifted all i can say is GOD will put great people in your life and he will put you where you are suppose to be when you are suppose to be there thank you Mr.Marko and Taylor may GOD contine to bless you all

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dbhansing

Jul 31, 2013

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John was very good as we found him to be very helpful and knowledgeable. The entire staff from the GM Jim Crosswell to Bryan Davis and John making sure we got the vehicle we wanted...it was the best car buying experience ever.

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sbishir

Jul 30, 2013

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This was the best experience that we have ever had buying a car. The salesmen,the general sales manager, and the finance director went out of their way to make us feel comfortable. They were friendly and ready to help in any way they could to make our buying experience a pleasant one. I would reccomend the Taylor dealership to anyone that was interested in buying a car or truck.

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jaymundo4

Jul 29, 2013

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Ray Marko is the best car salesman in the area and I have been a customer of Taylor Dodge for the past 5 years I have purchased 4 vehicles and have always worked with Ray he works very hard from start to finish to get you in the car you want and at a good price, bottom line is Ray is great and he is the only salesman I will work with. Thank you for always being patient and understanding of our needs and wants!

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amborggren

Jul 29, 2013

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My overall experience was great. I was able to find a car that I liked and that was in budget. All the staff members were exceptionally helpful and would recommend this dealership to anyone!

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na12

Jul 29, 2013

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John came to the rescue to my wife and I. He was very informative, friendly, and over all just a great guy. There was no pressure to make an immediate purchase at all. He answered all the questions we had and was very patient and attentive to our needs. Thanks for helping us purchase an amazing vehicle!

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Breazeale4

Jul 26, 2013

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Everyone was very friendly and patient. We were able to take our time, ask questions and test drive the cars we were interesed in. There was no pressure to make up our minds. They were also very imforative about discounts and different warranty options available

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Workmand

Jul 25, 2013

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I was just looking John came to help vert nice gentleman showed a couple of cars I wanted to see was very patient with me seeing being a women takes a little longer asked some questions and he answered them and didn't pressed me at all

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ctkcjw

Jul 24, 2013

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If you ever want to buy a new, used, or lease a vehicle this is the best place to go hands down. I have bought all my vehicles from this dealership for the last 20+ years. You couldn't ask for a better place to see hard working people. They do the best and work very hard to get you any type of deal they can. Ray Marko and Jimmy Crosswell are two of the very most dedicated people I know. They are very personable. Ray is like a pin ball machine bouncing back and forth doing whatever he can and will get done for you. The best place by far. Will not ever go anywhere else to buy a car, unless I leave the state. I still might come and buy a car from them even if I didn't live here. THEY ARE FABULOUS TO WORK WITH!!!!! GREAT JOB GENTELMAN!!!!!!

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saracleves

Jul 23, 2013

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I came to Taylor looking for a used car at an affordable price. Even though the salesmen knew I could not spend a lot of money, they treated me as if I were spending a fortune. I could tell that they appreciated my business as much as anyone else's, and I felt very valued as a customer. I have been checked in on multiple times to make sure I am still satisfied with my purchase, which is something I very much appreciate. I will definitely be back in the future for another vehicle when the need arises.

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kcalab0

Jul 23, 2013

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It was my first time buying a new car and I went to this particular dearlership because a friend of mine had reccomended it. It was also suggested that I work with Ray. I knew what I wanted but Ray showed me some similar options. By no means did he push the other vehicles on me like other salesmen I've worked with. He was very friendly and has a great personality. It was easy to see why he was reccomended. When I decided what type of vehicle I wanted Ray did some research and found that I get a discount through my employer. I was totally unaware but how awesome is that! He went out of his way to make to get me a better price. Just an overall great experience. On top of that, I arrived at the dealership around 5pm and the place was packed!!! I was immediately greeted by someone and offered a cold water while I waited for Ray to finish up with another customer.

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DShear

Jul 23, 2013

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Our salesman, Ray Marko, was outstandingly friendly, helpful, and courteous making our new car purchase an enjoyable and satisfying experience. We look forward to years of driving pleasure in our new Journey.

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debrabuck

Jul 23, 2013

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We had been contemplating getting a new vehicle and were wandering through car lots of other manufacturers but when we went through Taylor Dodge we found EXACTLY what we wanted just sitting there, a cream-colored Dodge Durango Citadel! All of our previous six or seven cars were purchased through Dodge dealerships and we knew how happy we were with Taylor Dodge in the past. We had a car full of groceries, computer equipment and other purchases. When we left home that morning we never expected to buy a car! But Brian Burghorn and Jamie Sykes worked like trojans to get us a workable deal and we left the dealership driving our new vehicle. Brian had moved all the groceries and computer equipment into the new car while Jamie worked out the details. We were so happy with the purchase of our 2012 Dodge Durango Citadel and the knowledge and experience of Brian Burghorn showing us all the details was beyond our imagination. Jamie was a brilliant financier as well. So, if you want to be treated like a king and queen, go there and say we recommended them. As always Taylor Dodge gives superlative products from knowledgeable salesmen and financial compatibility. And their service department can never be lauded enough. We speak from long, long experience with this dealership. They're the best among all the rest. Here's what we say: Go Taylor or go home! Wayne and Debra BuckMomence IL

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rkdaniel

Jul 22, 2013

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The Taylor staff was top notch!!! We got a great deal,Aaron was very helpful.We would recommend Taylor to all family and friends.We will be back.

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jacobcooke

Jul 22, 2013

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Overall my experience was excellent. Brian and Jamie really seemed to have my best interest in mind. They were excited for me, and took the time to make sure I had the best possible experience in purchasing my first truck!

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Eyecrafter41

Jul 22, 2013

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Had a pleasant experience purchasing my new Jeep from Aaron Hendershot. He was very courteous, friendly, honest and seemed to have my best interest in mind. I would recommend him as a salesman for my friends to see.

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austin123423

Jul 21, 2013

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Now I understand why Taylor Dodge is rated number 1. The Superior customer service and quality inventory made my car buying experience second to none. Thanks Taylor Dodge

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ashlee08

Jul 21, 2013

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Chad was awesome he helped us threw the process of buy our car. I would recommend anyone to go see Chad. The dealership was a great place to be to help understand the whole car buying process and walk you threw each step Thank you Taylor Dodge for job well done.

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wgpombe

Jul 20, 2013

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Kevin is the best salesman I have ever dealt with. He has knowledge of the vehicles, took the time to show me how to work everything. I will come back for my next purchase.

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opie2424

Jul 19, 2013

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My whole experience was excellent! I was at the dealership for work on my SUV. This turned into a used truck. I was received fast, treated excellent, got a great price and even now (about a week later) am still receiving phone calls to see if I need anything else.Over all, the best truck buying experience I have ever had. Randy and crew was awesome!!!Would recommend them to anyone buying a vehicle.

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firecouple1998

Jul 19, 2013

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Our experience started with looking at financing online which led to Reuben M. contacting us. Reuban was very pleasant to work with and got us headed in the right direction. He transferred us to Kevin E. who was great to work with and got us into a great car. Manager Scott C. got us a good deal even though we dont have the best numbers to work with. We then worked with Jamie S. to get the paperwork settled, even though it was late, he had a great attitude. Overall, we drove about an hour to get to Taylor, even though we have a Chrysler dealership 5 minutes from our home, and It was well worth the trip because everyone was so great to work with.

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Brittneyandkyle

Jul 17, 2013

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My husband and I were referred to Ray Marko at Taylor Chrysler Jeep Dodge Ram by a friend. My husband spoke with Ray on the phone prior to going to the dealership and gave him an idea of what we were looking for. When we arrived he had a Jeep Grand Cherokee waiting for us. It ended up not being the exact Cherokee we were looking for so Ray brought in another one for us and we came back that Saturday to look at it. It ended up being exactly what we were looking for, and they were willing to work on the price with us. We purchased our Grand Cherokee that day and are so happy with our vehicle. Ray Marko went above and beyond to make sure we were satisfied. The entire staff at Taylor was extremely friendly and we would refer Ray Marko and Taylor Chrysler Jeep Dodge Ram to anyone.

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a665542

Jul 16, 2013

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My old car was dead, I just stopped buy to look, I saw the dodge dart and talk to Randy (great sales person) and I got the rally package the best car I ever owned. need a car see Randy he is great !!!

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richardstenzinger

Jul 14, 2013

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We had purchased our prior Chrysler minivan from Taylor Chrysler 8 years ago. It was a great vehicle for our family, and Taylor's service has been excellent. Having known Kevin Emling for several years and having enjoyed our prior van, which was totaled in an accident, it was only natural for us to purchase from Taylor again. We looked at a few other dealerships, but we were drawn back to Kevin and Taylor due to a level of comfort and confidence they offered. Kevin did a great job discussing our various vehicle purchase options and helping us through the purchase process.

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DANSRUN

Jul 14, 2013

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I thought it was time to replace my 7 year old mini-van, the 3rd I had bought from Dave Taylor. I talked to Dave who, based on our conversation, recommended I go with the Dodge. He had salesman Ray Marko call me and Ray found one that fit my specifications. Ray took considerable time going over the details of my new vehicle both before and after I wrote the check. I was assured that Dave Taylor himself had looked at my deal and was making the best one he could for me. Jamie Sykes also spend considerable time with me on such things as the extended warranty plans and package deals on service plans. I bought my first van from Taylor in '97 as well as two cars for my wife. The courtesy, care, consideration and service I've received from Taylor Chrysler has continued to be the great experience I first received in 1997.

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NateChi-town

Jul 12, 2013

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Truly amazing. Excellent in every way. Dave, Brian, and the entire team provided outstanding (and personal) customer service. This is a high integrity dealership. Highly recommended Thank you!! -Nate Ledbetter

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hess2013

Jul 10, 2013

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Big john, was very helpful made the process easy and comfortable knew all the specs of the vehicle and nothing seemed forced he worked with our price range very well.

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ChadS78

Jul 8, 2013

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I saw a car online I was very interested in and after exchanging emails with Tim I set up an appointment to see the car. My wife and I went to the dealership to look around and see the cars in person. Walking on the lot I didn't feel like I had to hurry because I would be bothered by anyone, When we walked in the dealer we were immediately greeted by the receptionist and a salesman. They paged Tim, he has to be one of the nicest guys we have met. He showed us the car I saw online and after talking about my needs we decided to look at some other choices. (I had been looking at a 2008 BMW) but I travel a lot for work and rack up miles fast. My previous car was totaled in an accident and I wasn't sure how my credit was, Tim was very happy to help us and we went over some numbers with him and Brian before we decided what we wanted to look at. When Tim said he had some choices for me I never expected him to bring a brand new Chrysler 200 up to look at. He was very thorough with explaining the safety features (very important to me and my wife since the accident) and all the other features of the car. I drove it and I was sold for sure. The whole process took a lot less time than I had ever spent at any other dealer. I've never been to Taylor, but now I see that I should of been going there for my car needs. From start to finish the process only took four hours, which is about half the time Ive spent at most dealers. Brian was very helpful as well, he helped us get the financing we needed and asked about how many miles I travel for work, which is approximately 40-50K a year. He helped us extend the normal warranty for no charge. I purchased an interior and exterior protection package that had to be scheduled at a later time because of my work schedule, Tim was awesome at taking care of the scheduling for me and setting up a rental for the day. The service department is outstanding, it all runs so smoothly, its clean and I knew my new car would have the same care I would give it. I'm so glad I went to Taylor I will never go anywhere else.

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RobertSchumann

Jul 8, 2013

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We bought a car from Ed at Taylor 2 weeks ago. From start to finish everyone showed care and concern. We bought a 2002 grand Cherokee and love it. The our worst nightmare happened. We picked up our camper (which was the reason we bought a new car in the first place) and set out for the weekend with friends. 45 miles out of town our car broke down. On the side if the road with 3 kids and 4 adults hot and sweating, my wife said call the dealer. I told her no they wouldn't do anything as it was a used car. So her being mad hot and annoyed, she called them while we tried to put a bandaid on it to get us off the interstate. As we were limping along to get off, Jim Croswell called and said he would come and tow us in and send us out a loaner to pull the camper so we could enjoy the rest of our weekend. I'm here to tell you, this dealership is here to stay in my family. I have bought many cars in my life for the relationship to end when they got the money. Not at Taylor. They went far and above what I expected and to be truthful far and above of their obligation. Thank you Jim Croswell and Jim in service and let's not forget our salesperson Ed. I will be getting my next car from Taylor. God bless you all and thank you for saving our weekend. That means more to us than anything else. Finally a dealer the walks the talk.

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mmrafalski

Jul 7, 2013

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I can only say good things about my experience at Taylor Dodge. I have bought two used cars in the past from different dealerships, where both times I felt attacked as soon as I got out of the car, pressured, and uncomfortable. My experience with Taylor Chrysler Dodge was FAR from that. I emailed an inquiry about a Dodge Dart one night. I wasn't set on buying a car just yet, just shopping around. Tim Slattery emailed me right away and communication with him was great until the next day, when I could make it down to Bourbonnais, with my dad to look at the car. Tim was very helpful and patient throughout the whole entire buying experience, and even after. He genuinely seems to care, and said he is available to help with any questions or concerns I might have, whenever. With other dealerships, it seems like they just want to make a sale and then they are done with you. This is not the case with Tim. Jamie in the Finance Department was also very friendly and helpful. I am very happy with my whole experience with Taylor Dodge, the employees my Dad and I came in contact with throughout the buying process, and can only speak highly and recommend this dealership to anyone and everyone. Thank you for all your help and a pressure free, enjoyable, car buying experience!!!! PS- I love my new Dart!!!!!

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kamom449

Jul 7, 2013

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Brian was very helpful and courteous . he listened to us and made a very hard choice very simple to our family needs. we owe him big thanks it was late a night and he stayed with us till we left that was comforting he didnt sell and dash. everybody there was awsome thanks again bob& lisa

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fatina74

Jul 6, 2013

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I was very pleased with the service I received at Taylor. Everyone was professional and Aaron made shopping for a car stress free. The car lot had a great selection to chose from and reasonably priced. I would recommend this dealership to anyone looking for a new or used vehicle.

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jspringfield2

Jul 2, 2013

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I really thought that I was not going to be able to get a car but Kevin Emling work with us and he was a great help. He very friendly and willing to do what he had to do, very positive person. I really enjoyed this dealership

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serozero

Jul 1, 2013

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My sales associate Brain Burghorn was a great guy. He worked very hard to get a very fair price on my new 2013 Dodge Ram. My daughter thought he was such a great guy that she named the new Ram "Brian".

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rlcamper

Jul 1, 2013

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CALM, PLEASANT, ALWAYS BEEN GREAT EXPERIENCETHIS MAKES VEHICLE NUMBER 4 IN PAST DECADES WITH THIS DEALERSHIP IN OLD LOCATION AND NOW IN NEW LOCATIONTHANKS

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pgsmothers

Jun 30, 2013

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Kevin really listened to what kind of a vehicle we were looking for to best suit our needs. He was very knowledgeable about the inventory and that helped us make the best decision in making our purchase. He was very polite and willingly did some extra research in looking for a particular model. We were made to feel at home each time we visited prior to making our final decision. Brian, the finance manager, was also very helpful as we completed the necessary paperwork. The whole Taylor team was very professional and worked together to make the purchasing experience pleasant.

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Denisejack

Jun 29, 2013

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The absolute best part of our experience was the fact that way didn't feel pressured to buy anything! Kevin E. was attentive, yet no pressure. He let us Look by ourselves, and he was there whenever we had a question. They made us feel like first rate citizens and not bafoons!

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mrsbc

Jun 29, 2013

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Kevin was low pressure, but worked with us to find a vehicle that fit our needs and in our budget. The degree of customer service was great by everyone we met at the dealership.

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ski74d3

Jun 29, 2013

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Kevin was wonderful. He was very genuine and easy to work with. He really listened to what we were looking for. Kevin took the time to go through all the van's features and made sure we understood how everything worked. We are very happy with our purchase from Taylor Dodge and we would recommend Kevin to everyone we know!

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Daddysgirl60914

Jun 28, 2013

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I didn't have a down payment so I offered my 2 scooters. They accepted. Thank you very much. I would recommend this dealership for anyone.

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sumitro

Jun 28, 2013

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I did not plan to buy a car. The experience, service and price put me in a position that I felt REALLY good about buying!

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Christine912456

Jun 27, 2013

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Good price for a dependable car, very cooperative as far as financing goes. The car I purchased is still in great condition and has needed no major repairs. I would refer this dealership to a friend because of my great experience with Taylor Dodge Chrysler Jeep.

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Amydiaz1077

Jun 26, 2013

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Everyone was very helpful and courteous --- I will and already have recommend randy to all of my friends and family ! A big Thank you Taylor chrysler!

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dhennessy

Jun 25, 2013

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We needed to buy a first car for our daughter. We found Brian Burghorn to be a sincere and honest sales person. He listened to what we were looking for and what price range we wanted. He found us a great car. He answered all our questions and made sure the car was perfect when we picked it up. Bryan Davis had all the paper work ready, explained it to us, had us sign on the dotted line and we were out of there in no time. It was a great experience! Tomorrow, June 26th, 2013, my daughter will have a big surprise in the driveway when she gets up!

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KKLOD

Jun 24, 2013

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This was my first time buying and was it was a great experience! All staff was great and helpful especially Ray and Tim! Definitely will buy from them again and refer friends and family.

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schwartz98

Jun 24, 2013

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This is not the first time we have bought a car though Taylor. Always have a great experience with them. They are always really helpful. The salesmen knew we were short on time the day we bought our new truck and they helped us in a timely fashion. We would definitely go back to Taylor next time we need a new vehicle! They also called to check on how the vehicle was a few days after we bought it. Plus they helped out with problems we had with it a week later. Everybody that works at Taylor is really friendly and helpful. I recommend this dealership to everyone.

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KELCOA12

Jun 23, 2013

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RAY MARKO WAS VERY HELPFUL IN FINDING THE RIGHT TRUCK AND GOING OVER EVERYTHING ABOUT IT AND WORKING WITH US TO GET IT. WOULD SEND OTHER FRIENDS TO SEE HIM. BEST SALESMAN I HAVE WORKED WITH.

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beemarie

Jun 22, 2013

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Ray & Jimmy were great to work with and i would recommend them to everyone i know! i love my new 2013 chrysler 200! its a great deal and im very happy with it.

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hatchet1555

Jun 22, 2013

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Ray was fantastic to work with and highly knowledgeable about the vehicles we were looking at. He was very concerned that we got the right car while still being in our price range.

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Hamilton25

Jun 22, 2013

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John Crawford was the best salesman ever! John went well out of his way to find us the Ram truck we wanted with all the bells and whistles. He truly went above and beyond. We were extremely meticulous in what we wanted but it didn't matter to John. He got us exactly what we were looking for! Would definitely recommend this dealership to anyone!

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kelly1965

Jun 21, 2013

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My husband and I bought a 2009 dodge charger superbee from this company. We love and still have our car. I needed something small to run around in to put less miles on my charger adn to drive in the winer. John was my sales man. He was the first to help. Very nice. I did not plan on buying that day but he was so nice and had good answers for us. That we just did it. Been driving for two days now. Love the new car. I would by from John again. Not pushy at all. Great man. Kelly Hadley

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adwhite9

Jun 20, 2013

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Overall I would rate this dealership a 5 star dealership. When it came to having any question they were there to help in a very friendly matter. the people I worked with were great, the people I did not work with were also great. Every employee there asked how I was doing and made sure I was being helped. Randy Ayers was my salesman and I would recommend him to anyone. He was friendly, informative, and most importantly patient. I enjoyed taking my purchase to Taylor Chrysler, Dodge and Jeep and my overall experience was great.

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shellbirdrn

Jun 19, 2013

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We drove from Urbana, Illinois up to Bourbonnais after finding the vehicle we wanted on the internet at the best price we had seen. Taylor gave us the best deal we had seen anywhere.

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Franky 04

Jun 18, 2013

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A very pleasant experience ! Tim Slattery for employee of the month. I have been around dealerships for awhile and this is one is one of the best. Tim put a lot of time and effort to put my daughter in her first new car! Jamie Sykes in Finance was also very helpful. The book from Mr Taylor was a warm touch and much appreciated. Thanks Tim and Taylor Dodge!

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nikkiandtony

Jun 17, 2013

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Ray was awsome!!! All the staff that we talked to was very nice. We will be back for ALL our future purchases, new or used.

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charlotte27

Jun 15, 2013

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The experiecne I encountered at taylor was a great 1. due to the fact that I was not hassled to buy a car I felt that my saleman Kevin E. was very respectfull of my decision and also very helpfull towards my decision. NO PRESSURE at all and for that I am very thank full that I made the decision to buy my car from taylor.

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everynameItryisalreadyinuse

Jun 13, 2013

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This was my first experience buying a car via internet. I live in Tennessee and assumed there would be challenges trying to buy a car sight unseen from this far away. I was pleasantly surprised at the high level of customer service I received. Every detail was taken care of in a swift professional manor. The car was shipped to my driveway. There were no issues with paperwork, shipping, financing... nothing. This is one dealership that leaves me with hope there are still good corporate citizens left in this country. I would not hesitate for a moment to buy another car from them.

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markiecebreeding

Jun 12, 2013

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This is the second vehicle I have purchased a vehicle from Taylor and I have been satisfied each time with their fair pricing, upbeat attitudes and overall knowledge of the car I was looking for.

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chappell84

Jun 11, 2013

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Ray and Jimmy were extremely helpful and took great care of us! They were very knowledgable about the vehicles offered and easy to work with.

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jvine11

Jun 5, 2013

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My wife Debra and I went to Taylor Dodge to look at used Ram 1500 4x4 trucks with a used 2008 to 2010 truck in mind because we knew we would not be able to afford a new truck.. Well that all changed with the help from Tim Slattery,Scott Clausing, and i suspect Jim Crosswell. I hope that Aaron Hendershot get's an at a boy too , although Aaron was on vacation the day we came in to truck shop.I also want to thank Jim Crosswell too ,as i think he had something to do with the fact, we drove home the same evening with a brand new, less than 400 miles on it, truck. On top of all of the down to earth approuch from all of the names of the great team at Taylor Dodge i mentioned.............we go home with an un heard of Lifetime Warranty on this purchase no matter how many miles are on it when Anything goes south, it's covered. I think the act at Taylor Dodge will be a real hard act to follow.The price was very competitive with the other dealerships i visited, Service was outstanding including the detail crew and young man installing our plates and front plate mount. And as for our overall experience, it was flawless as far as i'm concerned and would commend all of these people for an outstanding job.

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BrettJenny

Jun 5, 2013

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I needed a new vehicle for a new job I am starting and went in to see Brian hoping he could help. I, along with my parents, have bought every car we have owned through Brian and will continue to do so as long as he is in the business. Brian and I sat down to discuss what I needed and wanted, as well as payment expectations. By the next visit, he had a couple of vehicles picked out that would fit the criteria, we drove them and decided on one. The best part is that the input I receive from Brian is always straight forward. He won't try to put me in a vehicle that I don't want or need just for the sake of a better sale. He takes time to make sure it fits my needs and that I'm comfortable. This has allowed me to develope an unwaivoring trust in him that I will not be "hung out to dry". I feel sorry for anyone that buys a vehicle and doesn't get this same experience.As for the finance side of things, Scott made that process incredibly easy. He was thorough and detailed, but was quick to make sure I understood everything as we went along. Overall, I could not be happier with my experience at Taylor. Not only will I direct any of my personal automobile needs to them, I will suggest them to any of my family and friends that are in search of a vehicle.

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Doug1960

Jun 4, 2013

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We had a great total experience buying a new car at Taylor Chrysler Jeep Dodge in Bourbonnais, IL. We bought a 2013 Dodge Challenger. The experience started with Ray Marko who was very friendly and dedicated in making ours a very pleasant experience. We also worked with Tim Slattery. He was very knowledgable and eager to show us all the features especially the electronics of our new car. Sales Manager Eric Hendershot brought a down home feeling explaining the buying and trading portion of car sales making it easy to understand. Director of Finance, Scott Clausing took time to leave his daughters ball game to spend extra time with us explaining all of our options and directing us to the plan that best fit our needs. Even the sales people we did not work directly with were very friendly and courteous, opening doors and directing us to who we needed to see. Special thanks to Don Duncan for sharing with us his experience at Taylor. We would have rated everyone at Taylor higher than a 5 but that was as high as it went. We drove off feeling like we had made some new friends.Yours Truly,Doug and Becky

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sls14113

May 31, 2013

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Kevin was recommended to us from a co-worker, and he was great to work with. Scott in the finance office was also great to work with. Very personable. Overall, we had a good experience and a new "soccer mom" vehicle. :)

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BGMom2

May 31, 2013

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I've had some difficulty with unemployment/underemployment that reeked havoc with my credit rating. I've finally gotten a good job, but I was in a car accident and my car was totaled. John and Scott were able to get me an affordable, decent used car despite my score. I love my Pontiac G6.

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Bta589

May 30, 2013

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The service was quick and painless randy was very polite and willing too work with us too get the right price in my budget I highly recommend taylor Chrysler dodge in Bradley Illinois

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jstoman1990

May 30, 2013

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My husband and I were pleased by how we were treated at Taylor Chrysler Jeep Dodge. Our salesperson, Brian Burghorn, was great! I had called him in the afternoon to inquire about a used vehicle listed online; I wanted to be sure it was still in stock before my husband and I made the drive to check it out. I also wanted to be sure the vehicle didn't smell like smoke and inquire about its overall condition. Brian wasn't scheduled to work that night, but he came in on his own time to meet with my husband and I about the vehicle. I was extremely pleased to find the description Brian gave me over the phone was accurate. This was our first experience purchasing a used vehicle from someone we didn't know; we were nervous. Reaching an agreement on the price of the vehicle was straight-forward...no games or pressure. Eight days after we had the vehicle, the check engine light came on. We were disappointed, to say the least. Brian asked us to bring the vehicle to their service department for inspection, and they found there was a part that needed replaced. We expected we would have to share in the cost of the repairs, but this dealership insisted on making things right and took care of the problem free of charge. They truly wanted us to be happy with our purchase. Wow! We never expected such great customer service from a car dealership. When purchasing a used vehicle, there are so many choices; I am glad we chose to buy our used vehicle from Taylor Chrysler Jeep Dodge. Everyone we have come in contact with at the dealership is very kind and respectful. They care about their customers and stand by what they sell. You can purchase from them with confidence.

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simplyjanice05

May 30, 2013

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Randy is excellent to work with. This is our family's 3rd purchase within the last couple of years and Randy is always pleasant to work with.

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Lzbldy

May 30, 2013

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Our experience in purchasing our Chrysler was very pleasant. Aaron was courteous, helpful, and sincere in working with us in finding a vehicle to fit our wants.

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Norto5

May 30, 2013

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I have purchased vehicles in the past, but never felt like the salesperson listened to what I wanted. This was not the case with Kevin at Taylor Chrysler Dodge Jeep. I told him what I wanted and didn't want in a vehicle. I also told him I was not in a hurry. I wanted to look around and rule out other vehicles. He was very knowledgeable about the vehicles he showed me and not pushy. I was very happy with the treatment I got at Taylor. In fact, it was hard going to other places to look at vehicles because they did not treat me like they did at Taylor. I knew that I wanted to purchase my vehicle at Taylor because I was treated so well by everyone. Scott even stayed late that night to close our deal. I felt bad because he and Kevin were staying late. They felt bad for my being there late. I'm glad to be a part of the Taylor experience. It was terrific!!!

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KGreen613

May 30, 2013

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Once again Chad Milliron continues to amaze me. He goes above & beyond to make his customers feel important. I had been discussing different options for a new 4 door Jeep with Chad since Saturday, 5/25/13 but by Tuesday, 5/28/13 after Chad spent countless hours with the finance guys to get the numbers where I wanted them I decided I was going to hold off on the purchase of a new Jeep. Chad was very understanding of my decision. Well, needless to say by Wednesday morning I had once again changed my mind, so I called Chad and told him of the 3 jeeps I had seen on their website that I wanted to look at. My husband and I showed up to find that Chad had all 3 Jeeps sitting up front waiting for us to test drive. Since he had already ran our numbers the day before, all we had to do is make a decision. Long story short, we bought a 2013 Jeep Wrangler. Chad & Scott, the finance guy, finished our paperwork quickly and we were on our way. Over the last few years we have bought quite a few vehicles from Chad and the Taylor people and we have NEVER had a bad experience. They are never pushy and give you the time you need to make your choice. Love these people and will definitely go back.

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ardillon1987

May 30, 2013

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I went in expecting to be turned down for a vehicle due to credit issues. I actually initially went in for a trade-in quote on a "98 chrysler town and country lxi. I was NOT looking to purchase anything today! But Ray Marko and Taylor Chrysler Dodge Jeep Ram got me in a complete affordable upgrade I wasn't prepared for. I was in tears of joy! I drove away in a 2008 Dodge Caravan. Ray had the greatest personality and humor I will never forget.

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paddyb81

May 30, 2013

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The dealership personnel are all extremely friendly and knowledgeable. John Crawford made our buying experience fun and relaxed. He worked with us to find what we wanted in a used vehicle, not what he had to sell by the end of the month. Talking with John was like sitting in a restaurant visiting with a friend. No stress, no pressure and no hype. None of that: This is the price if you buy it today only jazz! We came away happy with our decision and will be back at Taylor for Maintenance and other needed service.

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Noelwhitis

May 29, 2013

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We have purchased two vehicles from Taylor as well as multiple service visits. We have had excellent experiences that have caused us to return and consider ourselves regular customers. All persons have been professional, efficient, knowledgeable, helpful, and friendly. We have developed a level of trust and confidence in Taylor and appreciate the care, follow-up, and service they have afforded us. Thank you Ray!

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naceyr5

May 28, 2013

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John Crawford was very helpful, well informed on all the cars, answered all our questions. He was very patient with us. John made our experience very pleasant we couldn't ask for anything more. We rate him 5 on everything. Thank You JohnPaul and Rita Nacey

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Tim91211

May 28, 2013

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Jake Hendershot really pointed everything out to me and really made all of my options clear. He is really friendly and helpful. Jake is just an all around great employee and salesman. I would recommend him to anyone I know who is in search of a new or used car. The environment of the dealership was also great.

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07fordf150

May 28, 2013

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great experience in customer service, John even stayed much later after hours with me to make sure everything worked out. the day later the battery light came on so I took it in for service They gave me a vehicle to use and took care of the problem for free being I just bought the vehicle. I would definitely recommend this dealer to my friends! Thanks john

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rsouligne

May 28, 2013

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They didn't try to sell us what we didn't want. They also didn't try to get us to take a higher monthly payment than we wanted.

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DakotasJeep2

May 27, 2013

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For the 2nd time in 2 years I have purchased a Jeep from Ray Marko at Taylor Dodge....why?....Ray is a great Team player and met all my needs that were necessary. Listening to the customer's requests and then following through makes the experience that much more rewarding. At anytime Ray has been there to answer questions, even calls from Fla. regarding matters with my vehicle where my Jeep was enjoyed immensely. Walking out of Taylor Dodge with satisfaction & a smile....is a win-win situation for all.

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mkuk1968

May 26, 2013

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Just bought fourth van from Taylor. Service from Kevin E. in sales and Bryan D. in finance was very good. We have always had great service with Taylor, that is why we keep coming back!

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DougMager

May 26, 2013

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This was a GREAT place to deal with. Chad was awesome to deal with and enjoyed meeting him, the other sales people were so easy to talk to also. We drove 3 hrs and bought a car sight unseen, it was as clean and nice as they said it was. I would drive there again to purchase a car it was that good of dealership.

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BigChuck

May 23, 2013

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The service was outstanding and very friendly. We came in on a Monday and walked out with a new Jeep compass on Thursday. They were not pushy. Thank you.

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darrinreed68

May 22, 2013

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I have been buying cars from Taylors for years. And the main reason I continue to return is the customer service. You feel more like family when you walk through the doors. Every salesman I've meet there has a very welcoming attitude. You can stop by and end up chatting with several guys before you leave. The guys back in service and parts are as professional as the guys out front. Taylors has gone above and beyond to make sure the customer is happy with every aspect of the experience at the dealership. I will continue to support and buy from Taylors in the future,. Stop by and check them out, You won't regret it!

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Trizz613

May 21, 2013

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I came in to just browse and see what your dealer was like, meeting Ray and Scott and everyone else I met was a great experience. I have had my share of buying cars in the past, and honest to god, buying a truck from you guys was the best purchase experience I have ever encountered. Dealing with Ray and Scott was like dealing with 2 friends. Iam very satisfied with my purchase and will be recommending future customers as well as my self for all my car purchases.

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rvimpeny

May 20, 2013

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A recent car crash put us into the position of needed a car without time to shop around. We called Ray and told him our thoughts. Stopped in on Friday night, he had five cars to show us. Ray and Jim gave us their best price on Friday. I spent the weekend doing some research and looking at prices online for similar cars. Taylor had a great price and I knew the history of my new car. We went back Monday morning to close the deal. Very simple process, never once have I had buyers remorse dealing with these guys. This is my third new pre-owned purchase from Ray, since 2004. All very solid cars! I would recommend Ray, Jim and Taylor.

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rdeboer

May 20, 2013

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I stopped by Taylor on the way home on a whim as I was in the market for a moderately priced used vehicle. Over a 2-3 month period, I looked at dozens if not hundreds of vehicles online, through private sellers, through Mom & Pop used car lots, and at other dealerships. At Taylor, I was quickly greeted by Mr. Randy Ayers, and he thoroughly listened to my needs for a used vehicle. We walked the lot and discussed options for vehicles as well as the general vehicle market today. With Randy, I never felt pressured to purchase something that I was not comfortable with, and it seemed as though he and the rest of the Taylor staff were interested in finding the right fit for me. While other salesmen through different companies were gruff, condescending, and skirting the line of dishonesty, Randy and the rest at Taylor were incredibly honest, upfront, and fair in negotiating for my vehicle. While I did end up paying more than I had anticipated, I got the vehicle that was the right fit for me at this time, and I couldn't be happier with it so far.Aside from Randy, Mr. Scott Clausing was incredibly helpful with determining financing and extended warranty options. Like with my shopping experience, I never felt pressured to purchase something that wasn't the right fit for me. I was provided with plenty of information to make an informed decision, and I never felt oversold (i.e. there wasn't a "push" toward a particular option). The financial component of purchasing the vehicle was incredibly smooth, and I am incredibly happy with my purchase.Based on my experiences, Taylor is an incredible location to purchase a vehicle - earning 2013 Illinois Dealer of the Year speaks to their excellence. The staff is friendly, knowledgeable, honest, and truly strives to ensure the customer is satisfied with their purchase. This was my first vehicle purchase, and assuming I settle in this area in the future, I am certain that I will gladly purchase vehicles from Taylor in the future.

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bheller

May 20, 2013

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We came in wanting to buy a used van within a certain price limit. Our salesman found exactly what we were looking for and we ended up buying that same day. It was a great experience overall!

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janetwalker97

May 17, 2013

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Taylor's was recommended to us when we were in need of a used car quickly. Since I already knew Jake Hendershot that's the salesman that we went to see. Jake listened to what we were looking for and the amount of money we had to spend. He came up with several possibilities that we narrowed down to a PTCruiser and the 2006 Chevy Equinox. After driving both we decided on the Equinox. Unfortunetly things weren't that straight forward. Within the first few days we starting having issues cutting out and dying. Jake was very good when we brought this to his attention. He made sure that we had car to drive and that everything got taken care of on my car. It took some time to diagnose the problem but once they did it has great ever since. Eric and Jake were wonderful about making sure that we were taken care of whatever we needed. I felt like I was their only customer every time I came in the office. Even though we had a couple of issues with the car, I gave Taylor's all 5s because those problems were beyond their control and they went out of their way to correct the problem and make sure that I was happy. I would recommend Taylor's to anyone looking for a new or used car. Thumbs up Jake!

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callieturrellhuggins

May 13, 2013

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We had a great experience at Taylor! Brian Burghorn, our salesman, is trustworthy and makes you feel like family.He truly cares about the customer and wants you to have a successful, satisfying sale. We recommend Brian to family and friends!Bryan Davis was also very helpful when figuring out our options for a loan. We liked the way he explained our options and he was happy to answer any questions we had.Overall, it was a pleasant experience! Sincerley,Gary and Callie Huggins

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Katiesr_89_07

May 11, 2013

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Greatest service I have ever had. They try their hardest to get you into a vehicle especially the one you want. I will buy from no other dealer than Taylor Dodge

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Lundgren2013

May 9, 2013

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First time buying a new vehicle. Bought a brand new dodge ram. I love it. Its my perfect vehicle. And Jake was the best guy for the job. He was nice, listened to what I needed, and we were in and out of there so fast. Didn't have to wait forever. I definitely recommend going to him for anything you need or any questions!

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panourie

May 9, 2013

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Always a pleasant experience dealing with Ray Marko. Has to be the best sales rep I've ever worked with. He made me feel like family and always answered any questions I had. My next car purchase will happen with ray as my sales rep.

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ck210

May 9, 2013

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Very good experience overall. Ray went out of his way to make sure we got the car we wanted at a price we could afford. Purchase process was very smooth as well.

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wolfman1722

May 8, 2013

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I have purchased multiple cars from Ray Marko, He is a wonderfull sales man and always goes the extra mile to ensure that I am satified with my purchase. I am truly greatful for the care i consistantly recieve at taylor dodge the sales staff is always courtious and the showroom is clean and inviting. They make your car buying experience enjoyable and I would definatly do business with them again.

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LRG4585

May 8, 2013

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Marko was the best salesman. He went to all lengths to provide me with the features I wanted on my vehicle. Price was great as well as the service. I will recommend all my family and friends to Taylor Dodge and Marko. I've found my salesman for life.

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Peter Bilotto

May 8, 2013

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I have been buying cars from Taylor for About 3 years now. I just bought car number 4 2013 Challenger RT a few months ago. The Taylor experience has been a joy for my family and myself.I have and will continue to refer people to Taylor for one simple reason: The place is filled with Hendershot you can trust This Family!! They Always Make you feel Like You're Part Of their Family I could buy my cars anywhere, but I choose Taylor not only for the quality Chrysler/Dodge and Jeep vehicles they sell, But the people are the BEST, from Sales with Jake Hendershot to Management team of Eric Hendershot And Scott Clausing And Jim Crosswell.Thank You Jake, You Know you will Always Be Part Of the Bilotto FamilyYours truly Peter Bilotto

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tehwh1

May 7, 2013

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I had an awesome experience as a female buying a new vehicle on my own with a 3 year old with me as well. I am going to highly recommend them on my facebook page. Everyone was fantastic! Thank you and I love my new van!

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mandy1978

Apr 29, 2013

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Ray really did a great job in finding me the right van at the right price with low miles. He went out of his way to make sure I was happy and satisfied. Great salesman to deal with. I really appreciate all the time Ray and Scott spent working out all the details with my loan and warranty. I would reccomend Taylor Dodge to anyone and tell them to talk to Ray Marko.

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djjnl4

Apr 29, 2013

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We decided to see about trading in our 2 year old truck for a new one and had a great experience, Ray did a great job and we got exactly what we wanted! I love our new truck! Thanks.

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mbilladeau

Apr 29, 2013

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Aaron was great to work with, I was a first time buyer and he was very honest with me about the car I was looking at and gave me a lot of information when I went out on the test drive. He was very friendly and I never felt intimidated or felt pressured that I should buy the car. He and Eric both were great when it came to talking price of the car and what they could do for me. I never felt like they cheated me they were really trying to help me out and get it to a price that I could afford. They were wonderful when it came to the financing and finding me a great bank to finance the car that worked best for me. I have nothing but wonderful things to say about Aaron and Eric and will be sure to come back and refer anyone I can to them!

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rls76

Apr 28, 2013

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great service and easy to work with. they did what that said and said what they did. head and shoulders above their competition Thank you

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jvansw2

Apr 28, 2013

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Great guy to work with. Easy to talk to. Down to earth. Fair on pricing and trade in value. Will recommend Taylor to anyone looking to purchase a new or used vehicle. Overall a great experience and a pleasure to do business with.

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tjstough

Apr 27, 2013

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I ordered my dream car from this dealership, and Aaron was a huge help. He knew what I wanted and called me up when he had one in stock so I could test drive it. I ended up custom ordering my car that very day and I have never been happier with ANY purchase. This is a great dealership that I would highly recommend to anyone.

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keng69

Apr 26, 2013

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Aron was very helpful, not presssuring us into the sale. He stayed after the time he was suppose to leave to finish helping us set up the vehicle. Aron is a great assest to your dealership. thanks

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Stevenbull

Apr 25, 2013

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Everyone's very welcoming. I'll be going back for my next truck purchase. Getting finances is made easy and painless with multiple banks to choose from

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Andrea83

Apr 25, 2013

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We had a great Experience at Taylor Dodge!!!!!!!!!!!!! The place was wonderful clean the staff is Awesome!!!!!!!! I would Highly Recommend this Dealer to all my friends and family members!!!!!!!!!!!!!! I rated everything a 5 because the service and Quality and Staff is Awesome!!!!!!!!

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Dvisone

Apr 25, 2013

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We are dodge people, but dealerships are where we struggle to find satisfaction. We have owned 14 dodges over the span of 30 years, so we always hope to find a dealership that we can stick with. Found one years ago but when ownership changed we were treated as strangers and decided to search again. Now why we have recently bought our 2nd new dodge here at Taylor. Prices? No not really. They are fair for sure but not over the top deals in our case. We bought here because of the service. That is where we have found the best prices and deals. They seem to have a desire for our long term enjoyment of our vehicle and experience with the vehicle. ( maybe to get our future business, I don't know, doesn't matter. It works. ) example: we picked up our new vehicle on Wednesday and Thursday dinged it with a sharp metal object. Panic! To fix it we used touch up paint and rubbed compound on it and buffed it out. Now we had a ding and 8 inch swirl marks like you would not believe( suggestion: read about how to properly care for your clear coat, it's not like the older cars. ) all the websites told us that the only fix is to repaint the whole door...not happy. We called Chad and he said no worries we can fix it no need to repaint. ( yeah for how much). After they fixed it my husband asked what the bill was? $$$ no charge. The head body guy would not accept a tip even. ( forgot his name...but excellent work). This is just our latest experience with them. But experiences like this are why we will come back here. They all seem to work as a team here caring about the reputation of the other team members. Not defending them but cooperating with them if there is confusion. We recommended Chad to our friend who is deaf, she ended up buying a used car here and is so happy. I know that they will not take advantage of her and that puts my mind at ease. Bottom line: this is a dealership that cares about its long term reputation in the community and that is reflected in their dealings. I would and have recommended this dealership to others.

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sjkoster2013

Apr 24, 2013

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the dealer really worked with me and helped me find the right car.they people at taylor chrysler jeep doge worked to get my out of a horrible loan with another company. im happy with my new car and i will gladly send anyone to Larry chouinard.

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kuf1

Apr 24, 2013

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Ordered a new Ram Laramie. It took awhile to come in but it was well worth the wait. Brian was in contact with me all the while and kept me posted on the progress. Good job and great looking truck.

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EdwardBisaillon

Apr 24, 2013

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Our overall experience was GREAT!!! Ray Marko truly cares about his customers and takes the time to explain everything in detail. We have bought several vehicles from him and will continue to do so. We would highly recommend Ray to all our family and friends.

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ungers62301

Apr 23, 2013

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This is the second vehicle that we purchased from Ray. He was wonderful throughout both experiences. He truly deserves all of the great reviews he receives. If we ever find ourselves in the market for another Chrysler product, we will definitely go see him.

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fritsch1

Apr 23, 2013

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Overall a pleasant experience. Ray went out of his way to make us feel welcome and make sure we were happy with the vehicle we chose.The price was good with a RR Donnelley supplier discount.The only negative was the time it took to finalize the deal. This has been our experience with other dealers as well. We would like to see the car buying process streamlined.

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cooper303

Apr 23, 2013

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Very Good I enjoyed my experiance my dealer was very knowlegable and happy to help me I felt right at home being able to work with him

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provost6292

Apr 23, 2013

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Ray is the best. He helped me find the perfect truck for my family and I and went above and beyond providing excellent customer service.

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MARKO94

Apr 23, 2013

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Me(Blair) and my mother (Dawn) went to Taylor looking for a van that would be useable for my father who has become paralyzed due to an automobile accident. Scott is the guy who worked with Ray whom was the one who showed us the cars. Together these two great gentlemen got us a GREAT deal. My mom was expecting some piece of run down junk because we never thought we could get anything nice with having next to nothing for money. After 6 long, yet short, hours spent at the dealership we signed papers with Scott who got helped us by a BRAND NEW Dodge Caravan (2013) with only 9 miles on it when we drove out of that parking lot. We couldn't and still can't believe how everything came together!! My dad will be home within the next two weeks and we have our van!

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yo404soldier

Apr 17, 2013

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Service Was Amazing. Would Recommend This dealer To all Friends And Family! The sales Person That Helped Me Was The Best I Have dealt With. Would Def Shop There Again!

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alexalfather

Apr 17, 2013

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Everyone at the dealership was very kind and helpful. They are a dealership that respects the buyer and work to get you what you want for a reasonable price. I wouldn't purchase a vehicle from anywhere else

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mendellbt

Apr 13, 2013

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Ray was wonderful. He had all the answers to our questions. I would highly recommend him to anyone.We will look him up the next time we want to buy a car.

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ssweeney23

Apr 11, 2013

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Friendly, courteous, and no pressure sales. I generally absolutely hate car shopping because I feel like I'm in a shark tank and under pressure to buy, no matter what I tell the sales people. At Taylor, I didn't feel that overwhelming pressure to just buy the first vehicle I looked at. Plus, they were able to beat a really good price we found elsewhere, with the benefit that Taylor is closer to home. I have recommended this dealer to others, and will continue to do so.

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hunter69

Apr 10, 2013

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Ray and Jim always treat us like family. They go above and beyond to get the best deal for us. Ray continues to call us to see how things are and wish us Happy Birthday. Both Jim and Ray always ask about the kids and stay engaged in our lives.

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jsykes75

Apr 9, 2013

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Was without a doubt a quick sales process. Both Scott and Chad were pleasant and very responsive. In all the process last less than 2 hours total over the course of a two day span.

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timvic31

Apr 8, 2013

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Our experience at Taylor was awsome. Everyone there was so friendly and chad made us feel great. There was no pressure We let chad know what we wanted and what we where willing to do as far as payments he worked hard to get us this Jeep. It is greatly appreciated. We have talked about getting on for awhile and chad made it happen for us. A Big Thank You We love it.

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bterni

Apr 8, 2013

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I saw an ad on Auto trader for a 2006 Nissan 350z that they had at the dealership. I am from Janesville WI which is almost a 3 hour drive to the lot. Tim was very helpful over the phone and came up with the the information that I needed so I didn't drive all the way down there for nothing. We worked a deal over the phone, (especially when I am tading a car in as well) which is hard to do without phyically looking at both cars. When my brother and I got to the dealership and saw my soon to be vehicle, I was super impressed and looked better in person than the photos. Tim was very polite and I am very happy with the service I got from him. I drove the car back home 3 hours, after getting out of the car I smelt a burning rubber smell coming from the engine area. This is less than 24 hours of having the vehicle. The next morning I called the dealership and told them the issue I was having. So I took it to the Nissan dealership by my house, come to think of it the clutch was going on the car. After hearing the price of how much the clutch would cost I was stressing out. Called and talk to Tim and they actually covered the whole total of the clutch!!!!! The only thing I paid for was for them to check it out. If they wouldn't of done that, it would of cost me a heavy penny. Some dealerships wouldn't even offer to cover 10% of the issue, but they covered 100%. To me for a dealership to pay for the clutch without any grief, IS CUSTOMER SERVICE and made my experience of buying a car one that I will remember! Thank you for everything and I am loving the car!

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bjsquared

Apr 6, 2013

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We just purchased a 2013 Town & Country from Taylor Chrysler Dodge & Jeep and this would be our 3rd purchase from over the 5 years. They have treated us like family and gave us a fair price every time we walk in the door and that is why I have always returned so many times. I don't have a bad thing to say about the dealership sales or service. If your in the hunt for a vehicle stop in and see Kevin E. and/or Brian D.

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032762

Apr 4, 2013

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I made a great decision for buying my new Challenger RT at Taylor's!!! John Crawford was more than helpful with my purchase! He told me everything I needed to know about the car I wanted and got me in a good price range I felt comfortable with! So, had an overall satisfactory car buying experience which helps reduce the stress of the process. John is surely an asset to the sales team! I would recommend him anyday, a fine gentleman! Too bad all car salesmen can't be like Big John! Taylor Dodge rules!!!!

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granspt71

Apr 4, 2013

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Steve made feel comfortable in the purchase proce. He was freindly and knowedgeable about the Ram. I told him what I was looking for and he did not try to push me into something I did not want.

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billfan2002

Apr 4, 2013

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I drove by the dealership and saw a vehicle I liked so I stopped in and talked to tim. he was very friendly and informative.

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caaalleg

Apr 3, 2013

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This is the second purchase from Talor and I couldnt be happier. The entire staff is very professional and is one of the only dealership where you can actually look at a car without feeling pressured to buy. I 100% satisfied with my last two purchases and will be back when the time comes again. Thanks again.

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Tangew40

Apr 3, 2013

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Rueben Minton call me and made appointment with me but he was off, So Tim Slattery help me and he was able to get me off the car lot within 3 hours with a new car and he was helpful to me with reasonable payments that I can maintain with .Thanks,Tangela Wells

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TomCooke

Apr 2, 2013

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I have purchased several vehicles from Taylor over the years and will continue to do so. The attention I receive as soon as I walk through the door is refreshing and the customer service is excellent. I have come over to the Dodge product from a competitor and have not been disappointed in any way. The customer service that I now have is far superior to that of the competition in town and I always feel that I am being dealt with fairly and honestly.

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123billy

Apr 2, 2013

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Purchased a 2005 ford focus to run around in nice little used car rums and drives well. Fair priced. Paid cash for it. Was in and out in less than a hr. Chad was great.

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McGillen82

Apr 2, 2013

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I have been in need of a new car for a long time but was worried about budgeting and my credit. I went to Taylor and talked with Ray about my concerns. Not only did he make me feel comfortable but went above and beyond getting me into a brand new Jeep. He made buying a new car a great experiance and I would recommend to anyone looking for a new or used car that wants a great experiance and great pricing to go and see Ray and let him know what you are looking for.

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jjmuell

Mar 31, 2013

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I purchased a 2013 Dodge 2500. Very nice truck traded in a 2006 Dodge 1500. Very willing to work with a met goals set by me for the purchase of this truck. Chad was very good at making this sale happen. Very good dealership to work with.........................................

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pearsona

Mar 31, 2013

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On the advice of my sister after hearing I needed a vehicle she recommended I call Taylor and talk with Kevin. I called and told him my credit wasn't great and what kind - size of vehicle I was interested in and i didn't know where to start, he went to Scott and they got me approved for the perfect vehicle for my family. I would absolutely recommend the Taylor dealership, Jim, Kevin and Scott to anyone looking for an easy no hassle friendly place to get a new or used vehicle.

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Deninger

Mar 31, 2013

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Kevin was very helpful in our car search. He was extremely patient even when it was after closing time and we were still there. And we love our new car!

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Mikey22

Mar 31, 2013

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I was in the market for a jeep wrangler, my father in-law told me to go and see Ray Marko at Taylor. Ray was very outgoing,willing to go above and beyond to earn my business, and most importantly not pushy. I got a very fair price on my vehicle and am now a very proud owner of my first jeep. If you are looking to purchase a vehicle or even browse I would highly recommend asking for Ray Marko as soon as you pull in the lot.

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animal4710

Mar 31, 2013

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Our excellent experience with Taylor Dodge is ALL due to Chad!! He was not only extremely friendly & helpful during the salesprocess he also has been there for us thru any type of questions/situations since the day we purchaed our Dodge Ram.He is a definite asset to the company in all ways possible. His outgoing personality and willingness to assist when needed is first and foremost the reason we will continue to go to Taylor for all our vehicle needs...When we refer anyone to Taylor; Chad is who we send them to!!! Chad is the BEST!!!

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racer4

Mar 30, 2013

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My family and I have dealt with Taylor Chrysler Dodge for over 14 years and have bought multiple cars from them and have had nothing but a great experience with them. The crew there is always so polite and understanding of the situation that you are in and always working to get you the best deal possible. The service is excellent even beyond the sale. I cant rave enough about them they are by far the best!!

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sgsmith4

Mar 29, 2013

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Let me start out by saying that Ray Marko is a great friend and a GREAT salesman at Taylor. Ray is very passionate in finding you a vehicle that fits your needs. His goal, I feel, is to make your experience in buying a new or used vehicle at Taylor's the best that it can be. He always has time to stop and say hello, whether you're driving through for a car wash or in for a oil change. If your looking for a new or used vehicle I would highly recommend Taylor's.They will meet and beat all your vehicle buying needs. There is a reason why they are #1. Thanks again Ray for all you do. The service and support goes far beyond just buying from them. Bottom line, you won't find a better dealer with this kind of salesmanship, finance, and service team.

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loverboy

Mar 29, 2013

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This is my second vehicle purchased at TAYLOR CHRYSLER DODGE!! Never owned a dodge till my Dodge Ram 1500slt great truck might i add!!! This time around thought I'd try a car, Ray showed me several Challengers and they look sweet so guess what with the help of Bryan Davis I was able to secure this fine ride. He led me through the financial options that best fit my wallet and giving me peace of mind!!!! Jim Crosswell was intrimental in checking out my truck for repurchase and came up with a great price!! of course he knew the veh. he assisted me in the financing of it 4 years ago!! And then theirs Katlyn Rays faithful assistant, when he was helping others she was right there to answer any questions and help with any concerns!! -All in all- Everyone at the dealership are the friendliest and courteous folks around!!! If your looking for a vehicle new or used ask for Ray Marko!! Trusted friend for over 9yrs. Thanks guys and gal Randy S. Fowler

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stevewilkins42

Mar 29, 2013

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The reason I gave a 5 rating is because all of my expericances at Taylor Dodge were great. The customer service from everyone there was awesome. Everyone in there was very nice, even the employees who were not working with me. Everyone there did a great job of making it a very nice experiance for my family and I.

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bigpig102

Mar 29, 2013

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I used the internet to compare prices and vehicles in my area, deciding that Taylor had the best deal for me. On arrival at the dealership we were greeted at the door by John. He took us on a tour of the facility and gave us some background on the dealership and himself. I knew the vehicle I wanted to look at so he brought it to the door and out for a test drive we went. At this point I knew I wanted the truck so we did our negotiating and struck a deal. Throughout the whole process John was never pushy, he would present the options available and if I declined we would move on (this is VERY important to me). He was even kind enough to laugh at my goofy jokes. Would I shop here again, heck yes, but I would ask for John first!

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marytgramling

Mar 29, 2013

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Steve was a great help finding us what we wanted. Thanks to him and the friendly staff, I am now a proud owner of a new Jeep Wrangler Unlimited. My kids are pretty excited as well. THank you Steve. I give him 2 thumbs up.

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tuccis123

Mar 29, 2013

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I had a great experience buying a used car. Everyone was friendly..my salesman Randy Ayers was very helpful and honest. Very pleasurable salesman to work with. I would definitely recommend this dealership and my salesman to others.

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debbiesgirl78

Mar 28, 2013

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Steve was a great saleman. He listened to what we had to say and was not pushy. He was able to find\suggest a vehicle for us as soon as we told him what we wanted. He was able work quickly because he knew what he was doing. The overall experience was great. Everyone was friendly. The business manager even told us about getting a refund on GAP insurance and we have never been told that before. I will recommand all my friends and family to this dealership. Thank you

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jabbin

Mar 28, 2013

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RAY WAS GREAT AND FAST WITH GETTING PAPER WORK DONE...HAPPY WITH SERVICE. THE PRICE WAS ALSO SUPER GREAT FOR ME..THE DEALERSHIP WAS A WARM PLACE TO BE.

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tydi97

Mar 27, 2013

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Everyone was great to work with. We felt welcome each time we walked through the doors. We have dealt with Taylor (and specifically Brian Burghorn) in the past and we will do business with them again in the future. The overall experience was great and they found us exactly what we were looking for.

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Swambone

Mar 27, 2013

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Another GREAT experience courtesy of Ray Marko and Jim Crosswell !!! Great People, great service, great inventory mixed with great prices is the recipe for a great experience ! Thanks again guys !Sincerely,Brad Swanson

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alexrenchen

Mar 27, 2013

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Our trip to Taylor was very good for our family. First of all I thought their sales approach was awesome. It was honest, and low pressure method. I felt dealing with Kevin I was dealing with an honest person.

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917972

Mar 27, 2013

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We have been previous owners of Chrysler products and have been very happy with them. Our 99 Dodge Grand Caravan had over 230,000 miles on it and was running well but was starting to look very rusty, and our 94 Chrysler New Yorker was also past its prime. To be good consumers we visited other brand dealerships, Toyota, Ford, Honda and while their products looked good, when we got to the Chrysler dealership we were swayed by the very beautiful Town and Country and the Dodge Dart. Chad Milliron encouraged us to go with test drives and everything was great. He answered all of our questions and helped us with the financing. He even returned the sunglasses I left in the test drive van and the loose change from our trade-in, which was almost 5 dollars. We recommend the product, dealership and the salesman Chad to anyone who is serious about getting a new or used vehicle. The next time we need to purchase a vehicle we will go directly to Chad.David and Cathleen Cavender

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head176

Mar 27, 2013

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working with kevin emling was very easy and I did not feel pressured at all, he was nice to deal with. I will deficately return to taylor in the future!

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MM2013

Mar 27, 2013

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I was impressed with the level of knowledge, expertise and team-oriented customer service I experienced with Taylor Dodge. The attention to detail from the first moment I first stepped in the door to after we closed the deal was consistent on all levels. The friendly staff took time to really learn what we were looking for, answer our questions and ultimately, put me in a car that I originally thought woud be out of my price range. All in all, I could not have asked for a better experience. Thank you.

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charles raef

Mar 26, 2013

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From the moment I walked in the door a Taylor I felt like home no pressure just so friends trying to get me what I wanted for the best for me I will continue all my vechile experiences there thanks guys

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rebekkahtrnka

Mar 26, 2013

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I gave Ray Marko the rating because he was an over all great sales man. My family has bought every car we own from him and we would never think of going anywhere else for a car.

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AleitaAnderson

Mar 26, 2013

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Reuben was very timely in returning my inquiry online. He listened to what I wanted and was very informative. Once we got to the dealership everyone was polite,helpful and inviting. I immediately felt at home. Tim walked us through the sales process which was fun, and pleasant. He listened to what I wanted in a vehicle and the price I wanted to pay. We came in as potential customers we left as friends. This dealership is amazing. I will be purchasing all my vehicles here and telling everyone I know to do the same!

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sonichsen

Mar 25, 2013

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They shot me a price (I was shopping based on monthly figure) on the vehicle I chose, it was too high so they tried to move me into a different vehicle that was less money but would accomodate my budget. I told them I wanted the original one I chose, told them what I wanted to spend a month on that vehicle regardeless how they moved the numbers around and they got it done. The whole process of running the numbers start to finish with Tim probably took 30 minutes. I know of people who spend all day in dealerships fighting back and forth with salesmen and thats not what I wanted to do at all, and thats not what I had to do at all. They were more than friendly and thorough and made the whole process of buying take about 2 hours total including Tim showing my wife how everthing worked while I took care of the paperwork with Scott. Both gentlemen were very professional and friendly to deal with.

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kellysu24

Mar 25, 2013

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John Crawford is a very friendly and funny salesman. He put me and my partner at ease with the whole buying process and I really enjoyed working with him. I would recommend anyone looking for a car to go to Taylor Dodge and work with John.

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merriemj

Mar 25, 2013

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We have bought, over the years, at least five vehicles from Taylor Dodge. We have always been treated with the upmost respect and patience. Never have we been pressured into a purchase and we now consider them family. The service department always bends over backwards to accomadate our visits and even has answered questions over the phone. Jim Crosswell and Tim Slattery work hard to satisfy our every request. Steve Furteck has stepped in to answer questions on different subjects that he had experience with. Ruben Minton made us laugh and put us at ease in filling out paper work.Mike, the porter in the service department , even came out to visit. I have also noticed that they are supporitive in community activities . Taylor Chrysler Dodge is a great place to buy your next vehicle.

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Brian1974

Mar 25, 2013

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We had bought 2 brand new vehicles that day and Kevin and Scott were very helpful and stayed 5 and a half hours past closing time to get the deals done. We were even offered dinner after we had been there for a few hours working out the details on the first vehicle we were buying. But the main reason I bought a car that day was because we had been to 5 other dealerships before going over to Taylor and no one had offered me a cup of coffee or anything else to drink. That was one of the first things Kevin had done and that pretty much sealed the deal right there because it showed me that he cares about his customers and their car buying experience.

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dwhalen24

Mar 25, 2013

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Tim was very friendly and very thorough in explaining everything that had to do with the van we were thinking of purchasing. He was patient and not pushy like salesmen I've dealt with in the past. He made us feel very comfortable. Scott helped us with financing and was also very thorough and professional in the dealings of the paperwork. I would recommend working with either of them. They are great!

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Kelly827

Mar 25, 2013

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Kevin and the rest of the staff were very friendly and accomodating. They were very busy the day we were in there and stayed well beyond close to make sure we were satisfied with our purchases. They even offered to buy us dinner around hour 4 of being there (we were there from approx 3-10 pm).

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ttrust

Mar 24, 2013

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This was by far the best experience for buying a car. Kevin Emling was very informative and compassionate in helping my wife and I get our new car.

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dege7575

Mar 24, 2013

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A few years ago, we needed a new car. Our credit wasn't the best. When everyone else told us flat out NO John said let's see what we can do. We went home that day with a new car. Last year we needed a better second car the only person I would go to is John. again the same day, went home with a new car. John has always went above and beyond what alot of other sales people would do. If you have a question he answers it, if the answer is unknown he will find out for you.

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KenaAlice

Mar 24, 2013

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The reason "why" my wife and I have given the rating we did is it's the truth. Chad Milliron found us exactley what we were looking for - even though the car was not at their lot. My wife and I have been looking for quite some time for our Buick and Chad found it - even though they are a Dodge dealer. He was very easy to deal with and talk to. Anyone I know looking for a car I will send to Chad.

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jgcjr

Mar 23, 2013

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Very pleasant, no pressure experience after finding the vehicle on the Internet. Highly competent sales and finance personnel who went the extra mile to insure a satisfactory purchase.I would recommend this dealership for new or used vehicles, especially since the sales tax rate there is the lowest possible in Illinois, 40% lower than in Chicago.

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Factorman

Mar 21, 2013

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Most people think of going to a car dealership like they think of going to a dentist....they put it off until it's absolutely necessary. My experience was not like that, I originally drove through the lot browsing, curious about what might be available and for what price. After test driving one and while backing it into it's space I noticed a sharp looking gold Jeep that appeared to be just what I was looking for. After a test drive and a little unsuccessful price negotiating I went home and pondered this little gem that was just waiting for me. Later that day I called back with a counter-offer and they accepted. Last year I took a road trip to Vero Beach, Florida and that little 4cyl jeep ran like a singer sewing machine, avg 18- 23 mpg and returning us back home safely without any mechanical problems. Two weeks ago I made the exact same road trip with the jeep and again, it ran like a Singer sewing machine avg 18- 23 mpg and with no mechanical problems. It may turn out to be one of, if not the best vehicle I've ever owned. These are good people to do business with; they dispel the stereotype of car dealers and salesmen. They treated me fairly and honestly, despite my healthy skepticism and I would not hesitate to buy a car from them again, perhaps when this jeep is paid off.

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PegAshman

Mar 20, 2013

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Greeted in a timely manner. Deal went through with out haggling. Didn't feel pressured. Salesman remembered us greeted us by name from a previous sale. Finance manager worked with us to get us a good interest rate and the best deal for our budget. We felt like we got the best deal and a lot of car for the money. We felt respected and listened to.

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myperky35

Mar 18, 2013

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Let me just start by saying Ray Marko made this the very first time in all the years I've bought cars The Absolute best experienceI have ever had. He took so much time with me and explained everything in such detail.. He is So kind and Honest and I cannot even to begin to say enough positive things about him!!!!! Everyone in the dealership was more than friendly too. I am so pleased and so thankful for all that Ray did for me number one and number two everyone else who helped me as well. I will be telling all of my clients and friends about Ray;))))) And Taylor.... I love my car and will be back in the future FORESURE!:)

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vdix2

Mar 17, 2013

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From the moment I walked in the door, everyone at Taylor was friendly and made me feel welcome. This was the most pleasant car buying experience that I have ever had. The dealership was extremely busy that day and even though I had to wait while everyone was being taken care of, I never felt neglected or that I was not being helped. They even bought me dinner since I had waited so paitiently. A real good experience.

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whitlock

Mar 15, 2013

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I do not like going to dealerships and never have, but Ray actually makes it a great experience! I have gone to Ray Marko for years now and would not go to anyone or anywhere else. Ray always works hard and makes the entire process a smooth one. Thanks Ray!!!!!

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sweetkiwi95

Mar 14, 2013

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I was just looking around when I first went to dodge. ray has brought me back 6 times since. he is completely genuine and that is hard to find. I have recommended him atleast seven times, he will be my permenant salesman.

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belindataylor39

Mar 13, 2013

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I would like to start by saying I probably would have never went to Kankakee to look for a car until my son-n-law said mom when you are ready to look at a vehicle, I want to go with you and I would love for you to go see a guy I know. He works at Taylor Dodge in Kankakee. I called my son-n-law Friday and said lets go test drive some cars. My son told his friend AKA salesman for Taylor Dodge what kind of vehicles I was wanting to test drive and most important a price that was my bottom line of paying for a vehicle. I said if he can't show me some vehicles in my price range I am not dealing with them. He said his buddy will take care of u mom. So I went to meet this so called awesome salesman as my son-n-law refers to him as. Guess what now I feel the same way about him too!! His name is Ray Marko. I can say without a doubt he is the most, professional salesman I have ever dealt with, but with a very personal stake in his clients. what I mean by that is he listened to exactly what I was looking for, pulled up 3 vehicles for test driving, but while I was test driving Ray was sitting behind me, just chatting like he has known me all my life. I could very well relate to him and his funny side. But at the end of the night at 9:30 well after closing, I was on the fence with 2 vehicles. I was torn between a van and a Dodge Journey. Ray said take this Journey home drive it around and bring it back 2morrow. I will not lie, while in route to return the vehicle and test drive the van with my husband in hand, we stopped at the local Ford Dealer to test drive a few of their vehicles. I liked the car, but the salesman rubbed me the wrong way. I said lets go, I feel like they don't want to listen and would not deal with me on prices to anything on their lot. I returned my Journey, as u can see, I said "MY JOURNEY" because I was greeted by Ray and I felt like I was home. Ray made the whole vehicle experience calming, fun, and peaceful. I had my financing set but Ray talked us into applying there for financing. I didn't want to b/c our credit union is so great on interest rates, but again, he knew what he was talking about. Thank goodness I did b/c I saved myself more than 3%. That saved us several dollars on interest, so on that note we also took that savings and bought an extended warranty with that and still kept our payments under the budget that my husband and I set in the first place. Thanks to all the wonderful people at Taylor Dodge, there isn't a doubt in my mind that this was the best experience I have ever had buying a vehicle. If you want great service and a person who is so informative about the vehicles you are looking at, PLEASE go and see Ray Marko, He will make your vehicle buying experience the best!!! Then don't count out the financing man Scott Clausing he will get u the best interest rates out there. Overall...when you leave there you will leave with a smile on your face, and you will be driving away in a vehicle that you will love!!! I love my 2013 Dodge Journey and I love Taylor Dodge!!! Thanks for making me feel like part of your Taylor family!! A special THANK YOU to Ray and Scott for making my experience GREAT!!!

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libbyogle

Mar 13, 2013

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We were looking to trade in our old van for a used car, so we called and talked to John Crawford. He asked us what we were looking for in a used vehicle so he could look at the inventory that was not yet posted on the web site. He was very pleasant to talk to one the phone. When we arrived at the dealership, he was waiting at the door to greet us. We have never met before today, but it was like he knew who we were. How cool is that! He worked with us on finding the car we wanted. John was professional, without the condescending pushy salesman attitude. Very welcoming personality. Just so you know.. If or when John reads this, I hate doing surveys! He was awesome enough to write this shout out about him. Thank you!

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Ellie4111

Mar 12, 2013

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Paul Jones recommended we come in. He introduced us to John. Both were very kind. We believe they gave us a very fair deal. They were not over bearing like so many other car salesmen. Very very kind....Did not feel pressured at all. So glad Paul called us to come in and look. Will recommend this place and these employees.. First time I have ever felt like this going to a car dealership. Thank You for having such kind people working for you.

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shavis

Mar 11, 2013

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We've have talked to Ray Marko off and on for the past six months while we did our research into buying our first new car in 6 plus years. He has always been more than helpful and patient with us during this time. We looked at other competitors and always felt that Ray had the best qualities we've seen in a worldclass salesman. The last night we came in we were not looking to purchase "our" 2013 Dodge Durango at that time, but Ray was able to help us get our best deal possible. After the deal was completed we were introduced to Scott Clausing whom walked us through the finance process with ease. At the time of vehicle delivery Ray went over a few things with a promise from us to come in the next morning to go over a thorough "class" on our new Dodge. That morning we also had another question for Scott. We were very impressed and appreciated that he took the time out to go over those questions we had on the paper work we did the night before. Overall our experience with Taylor Chrysler Dodge Jeep Ram has been a positive one and we would definitely purchase from Ray again. As well as tell all of our friends to purchase their next car there!

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BMWm88

Mar 10, 2013

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Salesman was very friendly and patient. Gave good opinions and fact about the car I was interested in and made it even more tempting to buy. Everyone did well. Getting the monthly payments down to a price I could afford, and doing it quickly, because I had to work soon after my visit, was excellent. Thank you to everyone involved for making my visit informative, productive and (near the end) fast.

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danyellk83

Mar 10, 2013

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John was very helpful. He helped me with any questions/worries about the cars. He was friendly and very welcoming which made me feel comfortable since i was new to the whole process. I would defiantly refer this dealer ship and John to friends/family.

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Murrell

Mar 9, 2013

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We saw a dodge ram truck on the lot and after buying our 2011 van from Randy Ayers, we knew we wanted to talk to him. He explained and showed us everything we needed to know plus answered questions we had also. He took his time never rushing or pressuring us plus he worked with us to get a great price. The whole experience with Randy Ayers was great. We will always recommend Randy and the Taylor dealership to everyone we know who wants a great experience when looking or purchasing a vehicle. Thanks Randy for a memorable day!

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beerad13

Mar 8, 2013

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Everyone was friendly and striving to please the customer. It seems like one of those dealerships that does not fit the usual stereotype of car salesman. Right from the start it seemed like they had my best interest as their top priority. That is the second time I have bought a car from them and I have never had a negative experience. I will be coming back again and again in the years to come.

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dreib1

Mar 8, 2013

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We have worked with Chad, on two new cars, both of which we purchased at different times. He is outgoing, friendly, supportove and one of the finest, honest salseman we know. Taylor Chrysler has an outstanding showroom, an outstanding salseman in Chad, and the Service department is outstanding also. Both cars receive their servicing there. The pricing is right, the work empeccable, and the staff friendly and knowldgeable.

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cohagans

Mar 8, 2013

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When buying a new or used car, dealerships can be intimidating. However, my experience with Kevin Emling was very pleasant. He honored my time concerns and there was no back and forth haggling on the price. Kevin was very cordial, accommodating and made the entire experience, from start to finish, a pleasure. I would highly recommend him to anyone looking for a car. Thanks, Kevin, for making the purchase of a new car such a positive endeavor!

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heil

Mar 7, 2013

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It was snowing and my wiper on driverside broke, went to dealership to see if I could buy one but the mechanics went home for the night, I went inside and asked for help, John Crawford didnt turn me away, he fixed it even though he is not a mechanic. John went above and beyond with his help. BIG Thanks to you!

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daveclark37604

Mar 6, 2013

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We needed a good car in a specific price range. Brian's customer service to help us purchase a car was exceptional. Highly recommend Taylor.

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juanitan1955

Mar 5, 2013

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Taylor Chrysler was fantastic in helping me get a vehicle that both took care of my needs and I could afford. Ray Marko bent over backwards to help me and was not at all pushy like some salespeople can be. He listened and showed a lot of caring while working with me. I will recommend Taylor to all my friends.

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Stepsmerl

Mar 5, 2013

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our family has purchased many new cars from a variety of new car dealers but dealing with " Taylor Chrysler,Jeep,Dodge " is the best car buying experience we have ever had. Everyone from the sales to the financing team are very friendly and treated us like a valued customer should expect to be treated.Most dealers just want to make " THAT SALE " and dont care if you come back to buy your next car there. Not at Taylor !! word of mouth travels far and thats why our family will continue to make Taylor our family dealer.We have two Chrysler,Jeep,Dodge dealers within a 30 minute drive from our home, but an hour drive to Taylor is well worth the the extra time because we know were going to get a good deal and get treated with respect. THANK YOU TAYLOR ! The Smerling family.

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mags1223

Mar 2, 2013

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My husband and I just bought 2 used vehicles from this dealership yesterday. Though, this was not the first time we have ever purchased a vehicle here. We returned because of how impressed we both were. Needless, to say we continue to be impressed with the service here. We have been to other dealerships in the past and yet never received greater service! The staff were all very friendly, knowledgeable, and accomadating. They found us exactly what we needed without pushing us into something that we didn't need. They made sure we were comfortable with the entire process, both physically and financially. I have and will continue to recommend this dealership to my friends, family, and peers!

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Stacykoch11

Mar 2, 2013

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Absolutely one of the best car buying experiences. It was a very relaxed atmosphere no pressure from anybody. Extremely friendly staff I will definitely go back.

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theboot1

Mar 1, 2013

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Everyone was very helpful. Great service. Steve was very helpful finding my new charger and getting it to me very quickly. The car was all cleaned up and ready to go when I arrived.

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egs1949

Feb 28, 2013

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Ray was super with finding the vehicle that I was looking for and extremely helpful with the options and price. Scott was great also. THANKS

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brdgh20

Feb 28, 2013

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I recently purchased a car from Ray Marko. He is an excellent sales man and has a customer service follow up that is beyond words. He was courteous, informative, and very patient with me. I will definately recommend him to anyone. Both Ray and Scott have outstanding customer service.

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Bighous3

Feb 28, 2013

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Ray Marko was awesome I would not buy a car from another person and or dealer. They put you first and give a great deal. I have bought 3 vehicles from Ray and will be back for my next, when its time.Joe Casagrande

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408 and 2293

Feb 27, 2013

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I rate going to a car dealership right up there with going to dentist to have my teeth pulled. That all changed on Saturday February 23, 2013. We are not from the area and had been going to the same dealership in Idaho for 25 years. Although I did not like going to look at cars I would do this simply because I needed a way to get to work. Our son and daughter in law have been dealing with Taylor Chrysler Dodge for quite awhile. They have dealt with Chad Milliron through the purchase of several vehicles and recommended him. We had done quite a bit of research on the type of van that we wanted. My husband called and talked to Chad. When we arrived Chad had a van out front for us to drive. We decided that we wanted to upgrade and settled on a new Dodge Grand Caravan. We went inside and completed the paperwork, he looked at our Chevrolet TrailBlazer, talked to his boss and they presented a fair offer to us and we accepted. We went into the finance manager's office, met Scott and completed the rest of the paperwork. From the moment we were greeted by Chad to driving away with our new van, we had nothing but a pleasant experience. All this and no pain medication was needed. This young man was professional, low key when he needed to be and funny when called for. We never felt pressured to close this deal "today" or accept any offers. I have changed my opinion of car dealerships and it is beacuse of Chad, Scott and the rest of the "hidden staff". The knot I had in my stomach when I arrived dissapated and I actually had a smile. To Mr. Taylor: your staff is EXCELLENT. We would gladly recommend your dealership and Chad. This is the easiest rating I have completed and I do not rate a "high mark" unless it is earned and this was.

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ljm408

Feb 27, 2013

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I rate going to a car dealership right up there with going to dentist to have my teeth pulled. That all changed on Saturday February 23, 2013. We are not from the area and had been going to the same dealership in Idaho for 25 years. Although I did not like going to look at cars I would do this simply because I needed a way to get to work. Our son and daughter in law have been dealing with Taylor Chrysler Dodge for quite awhile. They have dealt with Chad Milliron through the purchase of several vehicles and recommended him. We had done quite a bit of research on the type of van that we wanted. My husband called and talked to Chad. When we arrived Chad had the van out front for us to drive. We decided that we wanted to upgrade and settled on a new Dodge Grand Caravan. We went inside and completed the paperwork, he looked at our Chevrolet TrailBlazer, talked to his boss and they presented a fair offer to us and we accepted. We went into the finance manager's office, met Scott and completed the rest of the paperwork.From the moment we were greeted by Chad to driving away with our new van, we had nothing but a pleasant experience. All this and no pain medication. This young man was professional, low key when he needed to be and funny when called for. We never felt pressured to close this deal "today" or accept any offers. I have changed my opinion of car dealerships and it is beacuse of Chad, Scott and the rest of the "hidden staff". The knot I had in my stomach when I arrived dissapated and I actually had a smile.To Mr. Taylor: your staff is EXCELLENT. We would gladly recommend your dealership. This is the easiest rating I have completed and I do not rate a "high mark" unless it is earned and this was.

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courtneyal87

Feb 26, 2013

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I experienced great customer service here. The guys who helped me, Aaron and Jake were very friendly and worked with me in making sure I got what I was looking for. I definitely would recommend this place to anyone looking for a vehicle.

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courtneyal87

Feb 25, 2013

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I experienced great customer service here. The guys who helped me, Aaron and Jake were very friendly and worked with me in making sure I got what I was looking for. I definitely would recommend this place to anyone looking for a vehicle.

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RCano

Feb 23, 2013

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Brian was very receptive to my aunts needs, she was purchasing a vehicle, he understood she had a budget that had to be met and a need for a specific type of car. He was very patient and treated her very well, meeting the needs and price she had to maintain. He found her a car ith very low miles and was taken care of very well. We both left the lot very pleased and not feeling pressured into the sale. He was also very good to explain the features of the car and had it detailed and looking very nice for her to take it. It was. Pleasant experience and I would definitely buy another vehicle from him. Actually I have an eye on a 300 that soon could be in my garage! Thanks to Brian for making this come together. Really appreciated!

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Corey B.

Feb 22, 2013

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Ray Marko, a salesman for over 15 years, is knowledgeable, courteous, customer oriented and above all cares about the customers needs/requirements above all else. I spent less than 5 minutes unattended looking among their well stocked assortment of used and new vehicles. Within 2 hours I was signing the paperwork for the vehicle that met, and exceeded my needs in all areas. A 2003 Dodge Durango, that was excellent in used condition. This purchase experience from a car dealership is by far the best experience I've had shopping for a vehicle. 3 years prior I purchased a Nissan Altima 2008 from a rival dealer across town, Napleton Auto Sales, Mercedes Dealer, and Taylor Chrysler Dodge Jeep Ram puts Napleton to shame in all categories; Inventory, Diversity, Quality, Customer Service, even the dealers comfortable vibe you get walking through the door. They even have a kiosk for vending, drinks, and coffee for the longer stays while you purchase a vehicle or just go in for maintenance. I'd give 6 stars in all categories if it was possible. Keep up your hard work Ray, and Katlyn Demack as well, her great attitude and customer focus made things easier as we were completing some of the prep paperwork. To all of you at Taylor Chrysler Dodge Jeep Ram, thank you all and hope I get an opportunity to come back and buy new within a few years, maybe sooner!!! -Corey B.

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annoyedbymost

Feb 22, 2013

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Ray Marko, a salesman for over 15 years, is knowledgeable, courteous, customer oriented and above all cares about the customers needs/requirements above all else. I spent less than 5 minutes unattended looking among their well stocked assortment of used and new vehicles. Within 2 hours I was signing the paperwork for the vehicle that met, and exceeded my needs in all areas. A 2003 Dodge Durango, that was excellent in used condition. This purchase experience from a car dealership is by far the best experience I've had shopping for a vehicle. 3 years prior I purchased a Nissan Altima 2008 from a rival dealer across town, Napleton Auto Sales, Mercedes Dealer, and Taylor Chrysler Dodge Jeep Ram puts Napleton to shame in all categories; Inventory, Diversity, Quality, Customer Service, even the dealers comfortable vibe you get walking through the door. They even have a kiosk for vending, drinks, and coffee for the longer stays while you purchase a vehicle or just go in for maintenance. I'd give 6 stars in all categories if it was possible. Keep up your hard work Ray, and Katlyn Demack as well, her great attitude and customer focus made things easier as we were completing some of the prep paperwork. To all of you at Taylor Chrysler Dodge Jeep Ram, thank you all and hope I get an opportunity to come back and buy new within a few years, maybe sooner!!! -Corey B.

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Sbooth6

Feb 22, 2013

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My experience at Taylor Dodge was fantastic! Randy Ayera was very helpfull and knowledgeable with the purchase of my first new car. I will recommend this dealer to everyone. Thank you Randy, I LOVE my new jeep!

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xobre82609

Feb 22, 2013

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I went in to try purchasing a car I had my eye on..I did not leave with the car I went in for but left with a newer car with a lot less miles that I LOVED! Ray was the one who sold me the car and he had showed me a few but I did not like them he did not give up until he found me the car that I absolutely loved! He got my payments in my price range I was aiming for! Overall I was very pleased with the service and I would reccomend everyone to check them out.

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dbabyyx0

Feb 21, 2013

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This was my second time purchasing a vehicle from a dealership and my husband's first. We were at the dealership from a little before 11:30 am to just after 3pm. During our time there we looked at 2 cars, one of which we didn't like at all and one that I absolutely loved. Our salesman was Ray Marko and he was great. He was running around, literally, the entire time helping multiple people. He made sure to be up front and honest with us about every aspect of the process which I really liked. He also made us feel welcomed and involved. Once we had decided on what we wanted & been approved for the loan we dealt with Scott Clausing in order to sign all of the paperwork. We were only with him for a brief amount of time due to my husband having to leave for work but in that time he explained everything pretty well and seemed very sincere. I would definitely recommend these two to others! The only real issue that I had with them is that I feel the price we are paying for our vehicle is more than it is worth but that may or may not be due to credit issues. I am uncertain.

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ben

Feb 20, 2013

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The Salespeople at taylors were awesome and ben over backwards to help me especially Ray Marko he did an awesome job and bent over backwards to get me a vehicle i would recommend Ray to anyone looking for a vehicle

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Tanner Tibbs

Feb 20, 2013

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We went in to Taylor Dodge and was immediately greeted and assisted to. It is a very friendly enviroment and they will do anything to make you happy. We went in with a budget on a used car and we were painlessly able to come to a fair price. I would definitely recommend this dealer to anybody looking for a pleasant experience buying a car.

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ThomasD

Feb 20, 2013

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Ray is a WONDERFUL salesman... So full of energy and really enjoys what he does. He made us feel as we were doing business with a friend; he talked about his wife and daughter as well as asked about our loved ones. He really went Above and Beyond during the sales process. Ray was very proactive, ensuring we were well served and receiving a really great deal. It is my belief that customer service is all in the attitude; Ray definitely displayed a positive, motivated attitude... Scott also made the finalizing of the sale a pleasure.. A marvelous Duo... This dealership is highly recommended on this end..

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benji89

Feb 20, 2013

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The service at taylor was out of this world they bent over backwards to help me find and buy the vehicle i wanted especially Ray Marko he especially did everything and beyond to get me my vehicle thanks Ray i will tell everyone to go to taylors and ask for Ray. My parents bought vehicle from ray and this is not my first and it wont be my last .

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FordRacing08

Feb 20, 2013

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We went in to Taylor Dodge and was immediately greeted and assisted to. It is a very friendly enviroment and they will do anything to make you happy. We went in with a budget on a used car and we were painlessly able to come to a fair price. I would definitely recommend this dealer to anybody looking for a pleasant experience buying a car.

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TDurham29

Feb 20, 2013

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Ray is a WONDERFUL salesman... So full of energy and really enjoys what he does. He made us feel as we were doing business with a friend; he talked about his wife and daughter as well as asked about our loved ones. He really went Above and Beyond during the sales process. Ray was very proactive, ensuring we were well served and receiving a really great deal. It is my belief that customer service is all in the attitude; Ray definitely displayed a positive, motivated attitude... Scott also made the finalizing of the sale a pleasure.. A marvelous Duo... This dealership is highly recommended on this end..

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Dawn

Feb 18, 2013

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We have bought four vehicles with them over the years and have had a great experience each time! They have a great staff, very knowledgeable and courteous. We will continue to buy cars with them! We used Randy Ayers this time and would definitely ask for him again.

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reardanz

Feb 18, 2013

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We have bought four vehicles with them through the years and have had a great experience each time! They have a great staff, very knowledgeable and courteous. We will continue to buy cars with them!

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drewsonfire1

Feb 18, 2013

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By far this was the BEST car purchase experience I have ever had! Throughout my entire purchase experience, I genuinely felt that the Taylor Chrysler Dodge Jeep team was professional, and worked hard to earn my business. After working with sales rep. Kevin Emling, I walked away with the sense that I got a GREAT deal on my 08 Town & Country.

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Cindy

Feb 17, 2013

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Aaron Hendershot was very knowledgeable about the vehicle I was looking at. He was very friendly and courteous. I purchased a Jeep from him two years ago and he was just as knowledgeable and courteous then as he was today. Definitely would recommend him as a salesman. Bryan Davis was very helpful in getting me where I wanted with payments. He too was super friendly and knowledgeable and got us the best rate possible. Scott described every aspect of the paperwork and took the time to discuss every step. I am completely happy with my purchase and would most definitely recommend this dealership!

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jaylynn3433

Feb 17, 2013

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Excellent experience from the moment you walk in the door until you leave a satisfied customer. Would recommend to anyone looking to get a vehicle.

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kittykat560

Feb 17, 2013

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Kevin Emling was a great Salesman and enjoyable to talk to. Made us feel right at home. Went out of his way to explain features of the Dodge Dart. I am widow and have never had to purchase a vehicle before on my own. He went above and beyond to help me. Sincerely, Mrs. Hebert

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CindyNichols

Feb 17, 2013

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Aaron Hendershot was very knowledgeable about the vehicle I was looking at. He was very friendly and courteous. I purchased a Jeep from him two years ago and he was just as knowledgeable and courteous then as he was today. Definitely would recommend him as a salesman. Bryan Davis was very helpful in getting me where I wanted with payments. He too was super friendly and knowledgeable and got us the best rate possible. Scott described every aspect of the paperwork and took the time to discuss every step. I am completely happy with my purchase and would most definitely recommend this dealership!

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Mcpage5

Feb 16, 2013

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Entire staff was friendly and worked as a team to complete my deal. I will recommend my friends and family yo taylor dodge. Great job taylor dodge!

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Henryzubrys

Feb 16, 2013

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Aaron was really helpful and friendly, even more imporantly not at all pushy. My kids enjoyed his personality, which is saying something. Super nice guy who made it painless buying buying a new car, job well done!

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Victor

Feb 15, 2013

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I would recommend this dealership to anyone whom is looking to purchase a vehicle. The quality and treatment that we received was superb. Brian Burghorn the salesmen who helped us was very friendly and made us feel as if we were all best friends. Brian talked to us and gave us great quality service the whole time we were there, on top of providing great customer service he also gave us great information that was not confusing and very simple to comprehend. Dale who's last name I failed to obtain, was very helpful in the Financial department, Dale worked with us and made our purchase price exactly what we were looking for. Overall they went out of their way to make us happy. From the Customer service to financing, I would say we received excellent treatment from Taylor Chrysler Jeep Dodge in IL. So thank you for the excellent treatment and quality service.

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mikcan

Feb 15, 2013

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On February 12th my husband, Mike and I visited Taylor Chrysler Dodge. We were trading in our 1998 Dodge Truck and 2008 Dodge Caliber. We were greated at the door and Brian immediately welcomed us and our "Journey" began! We were given a fair price on our trade in vehicles and spotted a 2010 Journey SXT that had just came into the showroom. We took it for a test drive and immediately fell in love with it. Brian answered all our questions and made sure that all the paper work was ready for Scott in the finance dept. to complete. We had been a customer in the service dept and was always satisfied but we now know the sales dept is a top rated group! Thank you Brian for all your help. You made what can be a stressfull experience very relaxing, Sincerely, Mike and Candis Bollinger

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VictorSilva

Feb 14, 2013

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I would recommend this dealership to anyone whom is looking to purchase a vehicle. The quality and treatment that we received was superb. Brian Burghorn the salesmen who helped us was very friendly and made us feel as if we were all best friends. Brian talked to us and gave us great quality service the whole time we were there, on top of providing great customer service he also gave us great information that was not confusing and very simple to comprehend. Dale who's last name I failed to obtain, was very helpful in the Financial department, Dale worked with us and made our purchase price exactly what we were looking for. Overall they went out of their way to make us happy. From the Customer service to financing, I would say we received excellent treatment from Taylor Chrysler Jeep Dodge in IL. So thank you for the excellent treatment and quality service.

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Lavale

Feb 13, 2013

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I have been a customer of this dealership for many years & my sales person has been Ray Marko, I have always had great customer service from him & his asst.

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maceyjosh2

Feb 11, 2013

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The service we were given at Taylor was unlike any dealership u will ever visit absoulty no pressure or hounding Kevin emling was fantastic and will definalty be.going back from now on to purchace.viechles

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janeclark3

Feb 11, 2013

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Aaron was very helpful with any and all questions that i had. And was able to work with me on the payments that i was comfortable with. He was nice to my daughter and she can be a major hand full at times. she says thank you for the gum. and i say thank you for everything

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bpsace7

Feb 11, 2013

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Our experience with auto purchases at Taylor Chrysler Jeep Dodge exceeded our expectations. After a brief review of the vehicle and a test drive, my wife and I spent some time with sales consultant John Crawford. As we discussed our thoughts regarding the trade and purchase of vehicles, John was attentive to and empathetic with our concerns. John suggested some options that my wife and I were able to discuss and use to evaluate our trade/purchase decision. Our decision was to accept one of John's suggestions and, with the help of Scott Clausing, we are now driving a newer vehicle. Overall our experience at Taylor Chrysler Jeep Dodge was pleasurable, relaxed, and fun. The fresh popcorn was a bonus!!!

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ehopuihuiofq

Feb 11, 2013

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This transaction was painless. This is exactly what we wanted. Thank you Taylor Chrysler. We will definitely do business with you again. I am spreading the word about the great service you gave us and will be recommending the quality vehicles you provide.

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Linda62

Feb 9, 2013

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Everyone we dealt with were very knowledgeable and friendly. We were dealing at 2 different dealerships and much preferred Taylor Chrysler to the Toyota dealership. We loved all of the features on the van that we bought over the Toyota. An all around good experience.

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Walter Mazurkiewicz

Feb 8, 2013

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Kevin Emling was a very friendly, informative sales person who really helped us out. He made it an easy, comfortable and enjoyable experience. We felt the dealership was fair in their price agreement for our trade in and the price for the new Journey. Scott Clausing, financial manager, helped us with the necessary paper work to complete our sale. Everything was explained fully so we could make informed decisions. We would definitely recomment both of these individuals as well as Taylor Chrysler Dodge dealership to others.

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waltermazurkiewicz

Feb 8, 2013

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Kevin Emling was a very friendly, informative sales person who really helped us out. He made it an easy, comfortable and enjoyable experience. We felt the dealership was fair in their price agreement for our trade in and the price for the new Journey.Scott Clausing, financial manager, helped us with the necessary paper work to complete our sale. Everything was explained fully so we could make informed decisions. We would definitely recomment both of these individuals as well as Taylor Chrysler Dodge dealership to others.

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dlhunt

Feb 7, 2013

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The staff was really helpful and friendly. Jake worked with us to help us find the car we were looking for in our price range. I am now the happy owner of a 2013 dodge journey.

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torianne

Feb 4, 2013

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Kevin was really helpful. I have never purchased a car before and Kevin helped me make the right decisions that were best for my situation.

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chirobwa

Feb 3, 2013

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Ray Marko is a ninja!!! Best salesman hands down!!! I would and have recommended him to my family and friends. He goes above and beyond when it comes to getting what a consumer wants. Keep up the great work.

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illinilon

Feb 3, 2013

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I purchased a new and used car at the same time. Ray did a great job finding me the cars that I wanted, and Scott did a great job in explaining the financing and warranty options that were available. Ray made me feel very comfortable throughout my dealings with him and was very diligent in following up on a couple of questions I had for him. Everyone at the dealership was great.

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Taylor Customer

Feb 3, 2013

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Chad was very knowledgeable and helpful from the beginning. I told him what I was looking for, and he showed me the several options I had available. He was patient and answered all the questions I had. He introduced me to the service department and explained the Express Oil Lane. He also explained the free car wash, which is a perk I was not aware of.I will be recommending him to all my friends and family. Thank-you Chad!

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Taylor Customer

Feb 2, 2013

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Chad was very knowledgeable and helpful from the beginning. I told him what I was looking for, and he showed me the several options I had available. He was patient and answered all the questions I had. He introduced me to the service department and explained the Express Oil Lane. He also explained the free car wash, which is a perk I was not aware of. I will be recommending him to all my friends and family. Thank-you Chad!

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lqggg5

Feb 2, 2013

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Purchased used Jeep Wrangler. Kevin met us promptly, was very courteous and knowledgeable. All the employees at the dealership were very nice, especially to our boisterous three year old. The dealership itself was very clean and elegant. The entire process was quick and easy. Overall we are very pleased with the vehicle and the service we received.

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1Sophie2

Feb 2, 2013

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Brian went above and beyond to get us what we wanted. Everyone at the dealership was friendly and willing to help us. Brian went out of his way to find us the truck we were looking for. We received more than we expected. Scott Clausing was very thorough in his explanations of the warrantees and extras we could purchase. He was very friendly and explained everything to our understanding. We will definitely send all our friends or family that are ready to purchase a vehicle to them. We met several other sales people there that we knew but did not know they worked there. We will notify all our acquaintances about this dealership.We were treated with dignity and respect and appreciate out experience.

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wes2x

Feb 1, 2013

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Can't say enough good things about Randy. Listened to my concerns and was willing worked with me to deliver the vehicle I was Looking for.

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cardriver

Jan 31, 2013

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I purchased a new and used car at the same time. Ray did a great job finding me the cars that I wanted, and Scott did a great job in explaining the financing and warranty options that were available. Ray made me feel very comfortable throughout my dealings with him and was very diligent in following up on a couple of questions I had for him. Everyone at the dealership was great.

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NJ2087

Jan 31, 2013

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The service at at Taylor Chrysler Jeep Dodge was exceptional. Steve was very attentive to what I was specifically looking for in a vehicle. He gave great personal customer service, and went the extra mile in mkaing sure I left the lot satisfied.

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Eric Dockus

Jan 29, 2013

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As always Taylor is #1. Found my Jeep and chased for it. Very happy with entire process and dealer experience. This is the 2nd Jeep that I purchased and traded my 2010 Rubicon for. Had Jeep remote start added to the Jeep and it was a hassle free friendly experience. Even gave a ride home.

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Clinton Ifland

Jan 29, 2013

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Everyone that I came into contact with at Taylor was great. Ray worked hard finding a vehicle for us, and helped us get an understanding of what options were. Jim worked out a great price that I didn't even expect him to offer. And Scott did a great job at helping us understand coverage and the finances involved. They all did a fantastic job!

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esdockus

Jan 29, 2013

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As always Taylor is #1. Found my Jeep and chased for it. Very happy with entire process and dealer experience. This is the 2nd Jeep that I purchased and traded my 2010 Rubicon for.

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akethiasuger

Jan 29, 2013

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I liked Ray Marko willingness to got the jod done and making sure i was happy and understood everything that was going on.I would tell all may people i know this is the place you need to be if you are looking for a car. thank you

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Tclatham

Jan 28, 2013

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Overall awesome experience!! Ray took care of me from the beginning to the end. Always keepin me informed and updated on his search for the perfect car for me. When he found the vehicle it was exactly that, the perfect car!!! I love it. Scott and jimmy also did a great job helping me get that payment to fit into my budget. I defiantly would recommend Taylor Chrysler jeep and dodge to anyone looking for a vehicle.

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itsma

Jan 27, 2013

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WORKING WITH STEVE OLSON IS LIKE TALKING TO A OLD FRIEND. HAS THE SAME INTERESTS AS I DO.BEEN DEALING WITH STEVE FOR ALMOST 5 YEARS,NO COMPLAINTS AT ALL.THANKS AGAIN FOR BEING THERE STEVE. RON&SUE HAIGH

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Mz Kitty

Jan 26, 2013

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I love Taylor Chrysler they make buying a car carefree. My salesman Ray Marko was awesome . He delivered quality assurance with the knowledge of the vehicle. Thank you Ray!! We love you!!!

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Alec

Jan 25, 2013

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I was most pleased with the service i recived, I have recomended my whole family to Ray Marko, all together my family has purchased 8 vehicles, if you want good quaility service and a honest person to deal with then i recomened you go see Ray Marko at Taylor Chrysler Dodge in bourbonnais, trust me you wont be disappointed.

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chrisclev72

Jan 25, 2013

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this is my second vehicle i have purchased from talor dodge in the past year and a half my first was a chyrsler 300 srt8 very nice car but overall i needed a pickup truck and traded my chyrsler back to taylor i got a very fair trade for my vehicle and kevin emling put a very good deal together for me and i am very happy with my 1500 dodge ram sport pickup truck .............. if you want great service ask for kevin................ thanks kevin!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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bilyard21

Jan 25, 2013

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I was most pleased with the service i recived, I have recomended my whole family to Ray Marko, all together my family has purchased 8 vehicles, if you want good quaility service and a honest person to deal with then i recomened you go see Ray Marko at Taylor Chrysler Dodge in bourbonnais, trust me you wont be disappointed.

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Julie and Bob Tallman

Jan 24, 2013

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In sales, we could not be more pleased with our experiences with Taylor. We have worked several times with Ray Marko, and it has always met or exceeded our expectations. Ray's assistant, Kaitlyn, was invaluable during the process of our last purchase as well. Between Ray, Kaitlyn and Jim Crosswell, we felt that they were a team trying to do everything they could to earn/keep our business. We have received this type of commitment each time we have made a purchase at Taylor. Additionally, we have always been very well taken care of in the service department. Ryan and crew do a great job in the shop. Last, we appreciate the environment of Taylor. The facility is attractive and well taken care of. It is immaculate from the front door to the back door in the shop. Kudos to them all.

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matuszewski155

Jan 24, 2013

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really enjoyed the experience with Taylor Dodge. Ray Marko worked on my credit application until he got me approved and Kevin Emling helped get me into an awesome car that I am very happy with

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Leon Malone

Jan 24, 2013

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We first met Steve, I believe, in 2007, when we were shopping for a new van. I don't particularly enjoy hasseling with dealers, shopping for a car, but Steve was really quite enjoyable to talk with and we traded for a new van. When we were ready to trade again, we looked up Steve and traded for another new van. This year, when I began getting the feel for a new van, we looked up Steve and made the deal. We would always like to end up paying a little less than we do, but we think Steve treats us fairly. He is pleasant to work with.

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Hilsenhoffs

Jan 23, 2013

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My wife purchased a van from Big John Crawford in 2005. When it came time to purchase a new vehicle, we again approached John based on the prior positive buying experience. John and Bryan worked well with us to achieve the desired price. John did a great job covering the Grand Cherokee's features. Scott was very efficient processing our paperwork.This dealership get it - no pressure - a willingness to work with the customer in a professional way.

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Welli84

Jan 23, 2013

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Everyone was helpful and friendly.We recommend working with Ray Marko he is wonderful and went out of his way to get us the best deal!!

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Hilsenhoffs

Jan 23, 2013

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My wife purchased a van from Big John Crawford back in 2005. When it became time to buy a new vehicle we contacted John again based on the prior positive buying experience. John and Bryan worked well with us to achieve the desired price and John answered all questions pertaining to the Grand Cherokee. Scott was efficient in processing the paperwork and warranty.Great people to deal with. This dealership gets it - no pressure - a willingness to go the extra mile to retain customers.

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Amy D.

Jan 22, 2013

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From the moment I spoke with Jake on the phone, I really felt comfortable with him. He was pleasant and helpful and was even more pleasant and helpful in person. I was originally looking at 2013 Dodge Journey but ended up buying a 2011 Jeep Grand Cherokee Laredo 4x4. I have no regrets doing so. A big THANKS to Jake. I love this car and will keep it for as long as I can. Keep up the good work, Jake! No, make that "great work" :)

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amy drury

Jan 21, 2013

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From the moment I spoke with Jake on the phone, I really felt comfortable with him. He was pleasant and helpful and was even more pleasant and helpful in person. I was originally looking at 2013 Dodge Journey but ended up buying a 2011 Jeep Grand Cherokee Laredo 4x4. I have no regrets doing so. A big THANKS to Jake. I love this car and will keep it for as long as I can. Keep up the good work, Jake! No, make that "great work" :)

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BB and B

Jan 20, 2013

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Everyone was very helpful and considerate. Did not have to wait for any assistance.Atmosphere was comfortable and relaxing. No one was pushy or annoying. I would invite them all over for Christmas dinner! Thanks Guys! See you in the future.I'll be back.

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barnjeb

Jan 20, 2013

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did not have pressure form sales associates, did my homework on the dart that was in stock, the presentation of the dart i was interested in was impressive, my trade in value acceptable,,,, so i purchased the 2013 dodge dart sxt/rally. with my high rating of this dealership, and the dodge purchased, i may be interested in a great deal on an inexpensive beater/work vehicle in the near future! thanks. jim barnes sales consultant, sears bradley/bourbonnais,60915

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Brianberger

Jan 20, 2013

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Everyone was very helpful and considerate. Did not have to wait for any assistance.Atmosphere was comfortable and relaxing. No one was pushy or annoying. I would invite them all over for Christmas dinner! Thanks Guys! See you in the future.I'll be back.

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jwp102

Jan 16, 2013

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Kevin is not your typical salesman. He has a conscience. He makes sure to find what you are looking for. He's not there to make a one time sale. He's wants you happy with the vehicle and the entire process. He wants to see you back in the future.

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wabsetoset

Jan 14, 2013

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Randy was very nice and so was Brian. There was no feeling of pressure, just a genuine feeling of them trying to get me what I wanted in my budget. Seemed like If I had not found what I wanted, they would still be trying to find the right car for me.

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Joanne Hilliker

Jan 13, 2013

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Brian was professional and courteous. We appreciated the time he took with us both before and after our purchase. we are confident that if we have questions in the future about our new Jeep, Brian would continue to be available to address our concerns.Tim was very expedient during the paperwork process. He clearly explined each document and also was friendly and professional.

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Wabsetoset

Jan 12, 2013

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Randy was very nice and so was Brian. There was no feeling of pressure, just a genuine feeling of them trying to get me what I wanted in my budget. Seemed like If I had not found what I wanted, they would still be trying to find the right car for me.

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ranmar10

Jan 12, 2013

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I was very happy with the dealership . Randy was very helpful and informative. he was courtious and friendly. He did what he said he would be

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palcy

Jan 9, 2013

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Kevin is a wonderful salesman!!! My husband and I enjoyed talking with him. We very much liked the fact that he was so willing to go the extra mile to find exactly what we were looking for. If I could, I would rate him a 10. Bryan was also very good at explaining the financial aspects. Everyone was super!!!! We were very pleased with our experience at Taylor Chrysler Dodge. I am confident we will return in the future. I feel we have made some new friends. :)

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Heather

Jan 8, 2013

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My family and I have gone to Taylor Chrysler Dodge for years and found them to give us the best possible deal and the best for our money. I now go to them every time I look for a car since they are very friendly and provide excellent customer service. I definitely recommend going to them, especially Ray Marko who is a wonderful salesperson and truly a good guy.

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Julieholohan

Jan 8, 2013

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Great staff! Fast and friendly service! Very accommodating and never pushy! I would recommend working with Kevin and Scott to friends and family! Our family loves our new vehicle!

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heather.coy.14

Jan 7, 2013

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My family and I have gone to Taylor Chrysler Dodge for years and found them to give us the best possible deal and the best for our money. I now go to them every time I look for a car since they are very friendly and provide excellent customer service. I definitely recommend going to them, especially Ray Marko who is a wonderful salesperson and truly a good guy.

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Nickt11

Jan 5, 2013

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Bryan was excellent to deal w very personable and knowledgeable everyone was super friendly and helpfull. I will absolutely recommend Taylor to friends and family

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bilottosueann

Jan 5, 2013

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I would highly recommend Jake Hendershot to anyone who is looking to buy a car. I was looking to buy my fist "car" and being a female, I was very skeptical about the kind of treatment I would receive. Jake Hendershot went above and beyond what I had ever expected. He was there every step of the process explaining,and really listening to what my needs and wants were. Jake was very knowledgeable and caring. He makes you feel as if you, the customer,really matter. Jake by far exceeds excellent customer service!!He wasn't the stereotypical pushy car salesman who is full of gimmicks and lines That You Hear about. He treated me like a valued customer, Like Family not just another statistic. Jake listened to my needs and was eager to help me in whatever way he could. I will definitely be Telling My family & Friends to Shop At Taylor Ask For Jake Hendershot. Thanks again For All Your Help:O)Sue

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keyhole11

Jan 5, 2013

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everybody that worked there from top even down to people who weren't even takin care of us had smiles for us.very friendly environment.great price,great customer service.what more can you ask for when you are going to make a big decision on a new car.also there was no pressure at all to buying anything.i would describe taylor dodge as a very very classy business!!!!!!

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tertl

Jan 2, 2013

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I never liked going to dealerships because of salesmen, but Taylor changed that. I've never experienced better place of business. There were no pushy salesperson or push to sell me a car. Fantastic experience. I'm referring them to everyone I know. My first time going to Taylor, Steve Olson sold me a 2009 Ram 1500, and I got and excellent deal.

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Tricia

Jan 1, 2013

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Kevin was a great and friendly salesman to work with...he answered all my questions and was very informed. He accomodated my schedule and it made for a smooth process all the way to the end, with quick yet thorough explanations of all the options available. I will continue to give this dealership my business. Jim Crosswell made it possible for me to afford a vehicle that should have been out of my reach!

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tertl

Jan 1, 2013

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I never liked going to dealerships because of salesmen, but Taylor changed that. I've never experienced better place of business. There were no pushy salesperson or push to sell me a car. Fantastic experience. I'm referring them to everyone I know. My first time going to Taylor, I purchased a 2009 Ram 1500, and got and excellent deal.

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pdmood

Jan 1, 2013

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Chad was a wonderful help with describing the vehicle and it equipment to us. He gave us coffee to warm us since is was a cold evening. When it came time to work with finance Chad kept us informed on how soon we would be able to speak with Scott Clausing. The dealership was busy and it did take a little time to wait for Scott. Scott was very informative on what charges was to be for the vehicle and the informtion he needed to complete the license transfer from my old vehicle.

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tricia.mills

Jan 1, 2013

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Great car for a great price and all with professional service! Totally exceeded my hopes for an affordable, yet reliable vehicle! Kevin and Jimmy are the BEST!

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Renee Kimmel

Dec 31, 2012

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Very friendly and consciencious environment. Kept you in the loop on where you were at in the process of purchasing vehicle during waiting times. Very informative of the products that I was interested in purchasing.

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kalemner

Dec 31, 2012

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Ray is a great salesman. My father has been buying cars from him for years. He's very kind and makes buying a car easy for the first time buyer. Great customer service.

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tombarbvoom

Dec 31, 2012

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THIS FOLKS ARE UNBLEIVEABLE GREAT TO WORK WITH BEST DEALER I HAVE EVER BOUGHT A VEHICLE FROM. I WOULD DEFFENTLY RECOMEND THIS DEALERS SHIP TO MY FRIENDS

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axmelfoley

Dec 29, 2012

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I went to Taylor in search of a used truck, I was just browsing at the time. Chad showed me the truck I wanted to see and was very knowledgeable. I didn't feel pressured at all and felt I recieved a very good deal. The overall experience was great and I would definitley recommend this dealership to my friends and family.

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Saxismyax2

Dec 29, 2012

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It is always a pleasant experience to come to Taylor's, whether it be for maintenance or the purchasing of a vehicle. Everyone is very friendly and helpful, yet not at all pushy.

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Carey H.

Dec 28, 2012

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My entire truck purchasing process went extremely smooth thanks to Chad.He was courteous and prompt in having me driving in no time! I recomended my brother see Chad for a van and Ed drove off in a nice Town and Country.Perfect for his family!

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carey.hall7

Dec 28, 2012

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My entire truck purchasing process went extremely smooth thanks to Chad.He was courteous and prompt in having me driving in no time! I recomended my brother see Chad for a van and Ed drove off in a nice Town and Country.Perfect for his family!

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Amber7

Dec 28, 2012

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Chad was the best. He was very honest with the sale. He was not your typical "salesman" trying to get a sale.I have recommended Chad to family and friends.

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steve

Dec 27, 2012

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I have purchased many cars and trucks from Ray at Taylor my first in 1998 Ray and all the people there are friendly,great service,good prices,extremely helpful. I have recommended them to many of my friends and relatives and will continue to do this in the futureIt is nice doing business with people that care about there customers and employees

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neander98

Dec 27, 2012

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I have purchased many cars and trucks from them my first in 1998 they are friendly,great service,good prices,extremely helpful. I have recommended them to many of my friends and relatives and will continue to do this in the futureIt is nice doing business with people that care about there customers and employees

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ellacobbs

Dec 27, 2012

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This is the second car that I bought from Taylor Chrysler, Ray was my salesman for both cars. He is one of the nicest, most courteous salesman that I have ever dealt with. I would recomend him to anyone in a heartbeat. Taylor Chrysler is very fortunate to have him. He has a way of calming what is sometimes a very stressful situation. He is very patient when showing you how to work the features that you may not be familiar with, that's saying a lot when you have limited knowledge of technical equipment. Never the less he gets 5 stars from me. Sincerly Ella Cobbs

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BigPun

Dec 26, 2012

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Ray is by far the greatest salesman, he is kind, curtious and very respectfull of each situtation. I would recommend anyone going into Taylor Dodge ask for Ray as he is the full package.

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BigPun

Dec 26, 2012

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Ray is by far the greatest salesman, he is kind, curtious and very respectfull of each situtation. I would recommend anyone going into Taylor Dodge ask for Ray as he is the full package.

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mlparr61

Dec 26, 2012

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Our experience was very pleasant and non pressured. Was very pleased in the ease of coming to a fair price and deal for our new vehicle. Steve Furtek was awesome!! He made us feel very comfortable from the get go. He made the experience fun instead of hassled.

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gregkel5

Dec 25, 2012

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My husband and I went there to just "look" to see what we really wanted for our next car. Kevin was very helpful and not pushy. We ended up driving away with our new vehicle that day! They were busy that day but still managed to make us feel appreciated! We will definitely recommend them to anybody looking for a car.

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kbarragan

Dec 22, 2012

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Kevin Emling was great with us. Very nice made us very comfortable respectful and worked with us in very way to make sure we got the car and the price we could work with.

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firstskytrooper

Dec 22, 2012

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I first met Ray Marko in the mid 1990's selling cars at another dealer. Since then Ray has sold me and my family numerous cars and trucks at Taylor Dodge. Last week my son totaled my jeep,so we went looking for cars. After some shopping we went back to Taylor Dodge and looked up Ray. For the life of me I don't know why I didn't start here. My son drove a Chevy ,he liked the car. I drove it and found some minor problems,I told Ray about them, he said to look at some others. We looked and drove others,but my son was sold on the little chevrolet. Ray and Taylor dodge fixed the problems and we came back 2 days later when we had to return the rental car,and picked up the Chevy my son liked. Taylor Dodge,Ray Marko,the service dept. and office staff including the receptionist were very pleasant,courtious and professional, and had the car ready(including ordering and installing parts) taking care of all paperwork and within our budget in 2 days. Dave Taylor himself greeted us and talked to us while his staff was busy helping us. Will I return to Taylor Dodge & Ray Marko again? You bet I WILL.

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dodge13

Dec 20, 2012

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Every one is so friendly from the receptionist on.Kevin was so helpful,and welcoming.He explained the vehicle very throughly. You will not find a better sales experience any where. If I could give them a 10 or higher rate I would. They have our vote for exellence.

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bob.corsaro

Dec 15, 2012

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Jake was very helpful in my purchase of my new Dodge Dart SXT. He was informative and had answers to all my questions about the car I test drove.

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Elizabeth

Dec 14, 2012

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I had Ray looking for my first car for me, I gave him what I was looking for and he made sure the second he found it to call me and I couldn't be more happy with my car! Ray made sure that whatever I needed for the car he got. I would tell everyone I know to go to him for their next car.

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Vicki Deatherage

Dec 14, 2012

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Kevin came in the first time to meet with us on his day off and stayed past his work hours on the second visit. He was very friendly, knowledgible and helpful in helping us select the best choice for our needs. He was very patient and explained things more than once so we totally understood the value of each option. He introduced us to everyone in the dealership so we would know who to contact from financing to service. He called us the day after the sale to make sure we were totally satisfied and he told us to call him with any questions. Scott helped us with financing and was very knowligible and helpful picking just the right warrenty that will help us the most. I have always dreaded buying cars, but Taylor Dodge made it a very easy to purchase a vehicle with very little stress.

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Elizabeth101

Dec 14, 2012

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I had Ray looking for my first car for me, I gave him what I was looking for and he made sure the second he found it to call me and I couldn't be more happy with my car! Ray made sure that whatever I needed for the car he got. I would tell everyone I know to go to him for their next car.

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Davalos4

Dec 14, 2012

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My vehicle purchase was the most positive experience I have ever had at ANY dealership. Our salesman Randy was awesome. He never once pushed us into buying anything. He spent extra time on our test drive to make sure that we were happy with the vehicle. He worked for us to get the price right for us. We left the dealership feeling good about our experience unlike other times at other dealerships, We will be back for other vehicles.

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chaack

Dec 13, 2012

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Everyone provided excellent service. They were patient, answered all of our questions and worked to find us the right vehicle within our budget. I can trust that they will be there beyond our initial purchase. We couldn't be happier with our choice.

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Droptopgt504

Dec 11, 2012

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Amazing, respectful, understanding, and honest service.i felt nice to have must trust restored about care car salesman after just getting a bad deal from a pervious dealership. Big thanks to big John Crawford

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cliff meyers

Dec 11, 2012

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great help, work hard to get us a good deal, very frendly and helpfull went out of his way to make me & wife comfrontable. very knowledgable.

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rrdodonnell

Dec 11, 2012

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I found this low millage 2010 Ram 3500 SLT crew cab dually on Dealer-Rater classifieds. I am in Phoenix Arizona. I called Rueben Milton and asked him for a run-down of the truck options. He was able to answer most of my questions. He later called me back with the list of every option that was listed on the factory build sheet. The truck was exactly what I wanted. We settled on a fair price and I put down a deposit. I also had several emails with Tim Slattery on arranging finance. Later in the week I flew to Chicago where Tim had a driver pick me up at the airport. When I arrived at the dealership I was met by Rueben Minton. The truck was nicer than I expected. We took a short test drive and then completed the paperwork. The paperwork went quick and easy. I was only in the dealership for a couple of hours, and then I began the 1700 mile drive back to Phoenix. Everyone at the dealership were friendly, knowledgeable and professional. The truck performed flawless on the trip back home.

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hd_mann_02

Dec 10, 2012

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I,ve worked with Kevin for years in his previous job and wanted to support him in his new career at Taylor dodge. he worked with me to get me in my new car at a price i could agree with. thanks Kevin see ya next time

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Tiffany

Dec 9, 2012

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My husband and I recently purchased a new vehicle and we could not have been more pleased with the great service we received! Brian Burghorn was so friendly and was such a big help in making sure that all of our questions were answered. He made sure that we received exactly what we were looking for! We could not have asked for a better experience! Thank you so much Brian for all of your help!

B7

bigmike 759

Dec 9, 2012

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John Crawford was very knowedgable about the dodge ram that I ended up buying.He was very friendly and was attentive to my wants and needs. He also offered to set up the truck for the phone feature and did set up the garage door opener feature. I will be recomending Taylor Dodge and John to my friends and co-workers.

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Tiffkuntz

Dec 9, 2012

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My husband and I recently purchased a new vehicle and we could have not been more pleased with the great service we received! Brian Burghorn was so friendly and was such a big help in making sure that all of our questions were answered. He made sure that we received exactly what we were looking for! We could not have asked for a better experience!

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Wealthy

Dec 8, 2012

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I have been trading up to newer vec's.withRay for 5 yrs.now.We have traded in 7 cars and bought 7 cars.We only deal with Ray Marko.

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Andrew4

Dec 8, 2012

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I just want to say that Brian Burghorn and Rueben Minton really know how to take care of customers/business. I went to Taylor Dodge with my Jeep Wrangler, looking to maybe trade it up for something a little more practical for me. They got me in a truck that I have been wanting for years and gave me well over Kelly Blue Book value for my jeep. They were awesome to work with, very friendly, and made sure I was comfortable the entire process. I will def. be doing business with these guys again and again. Awesome Service!Thanks Brian and Rueben

TK

Thomas Kelso

Dec 8, 2012

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I have been trading up to newer vec's. with Ray for 5yrs.now.We have traded in 7 cars and bought 7 cars.We only deal with Ray.

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79tabird

Dec 8, 2012

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Exellent all around. Highly recommend.great follow up by service dept.Sale associate friendly and very helpful. Best dealership I have ever dealt with.A+++

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Roneckert

Dec 7, 2012

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Dealer and sales consultant spent all the time we needed to make an informed decision about our New Dodge Charger. Aaron was very knowledgable about the Dodge products and his dealership. Made decision easy. They were a bit further away from the busy suburb dealer row and that was refreshing!!Would go back again for another Dodge from them.Thanks,Ron

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buster

Dec 6, 2012

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I have bought other cars from other salesman but Ray is the best and most honest. I trust him that he is looking out for me. I will buy my next car from Ray too. I will not consider anyone else. He is a great person to work with and I am particular.

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JaneMaupin

Dec 6, 2012

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I have bought other cars from other salesman but Ray is the best and most honest. I trust him that he is looking out for me. I will buy my next car from Ray too. I will not consider anyone else. He is a great person to work with and I am particular.

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Kapidis

Dec 6, 2012

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Randy did a great job finding the right car for us! We bought our previous car from there too back in 2007. We also service our vehicles at the dealer.

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ebysor

Dec 6, 2012

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I gave Ray Marko a huge Challenge! I was very specific on exact used vehicle I wanted, year, color, mileage, accessories, seats, price, etc. He was not pushy at all, very determined to get me the car I wanted even though it wasn't a make the dealership backed. He found the PERFECT vehicle for us. It may have taken him a few weeks but never failed to keep in touch weekly to let us know he was still working on it. Ray congratulations on your new bundle of joy. Thank you and Bryan for the best car buying experience we could ever have, can't wait to buy our next vehicle from you. From, Joe & Liz

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David

Dec 5, 2012

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The dealership was extremely helpful and not pushy at all. I told them what I wanted to do and they made it happen. I started the process with a phone call on a Wednesday and the deal was completed by the following Monday. I highly recommend Kevin Emling. He did a great job.

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refin1

Dec 5, 2012

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This is my third buying experience from this dealership and it just gets better each time. Kevin Emling the salesman I dealt with took his time and answered all my questions and made me feel comfortable with my purchase. They always make you feel like family when you are there. I will always give this dealership my business

R

refin1

Dec 5, 2012

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This is my third buying experience from this dealership and it just gets better each time. Kevin Emling the salesman I dealt with took his time and answered all my questions and made me feel comfortable with my purchase. They always make you feel like family when you are there. I will always give this dealership my business

DT

dave trent

Dec 5, 2012

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The dealership was extremely helpful and not pushy at all. I told them what I wanted to do and they made it happen. I started the process with a phone call on a Wednesday and the deal was completed by the following Monday. I highly recommend Kevin Emling. He did a great job.

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bilgaf

Dec 5, 2012

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I have purchased my last 5 or 6 auto's from this dealer ship and these 2 guys have been more then helpful. they are honest, i was in a bind after an unexpected accident of my last dodge van just after making my last payment Ray went out of his way to guide and help me select something that was good for us price wise and pleasurable. we just purchased a 2013 dodge journey. the sales experience has always been great i never feel good about spending my hard earned dollars but when i am with this dealership i feel good about it. so again thanks to the team here at Taylor, you can tell the people working here like to be there and that is because the owner makes them feel that way.from Bill GaffneySarah Gaffneyp.s. we will be backand i tell everyone i know to take the drive and go to your place

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debfreiler

Dec 5, 2012

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We found the car we had been looking for on the internet listed at Taylors. Ruben answered the phone and was very polite and helpful. We negotiated the price over the phone. Because of family matters and Taylor being closed on Sunday we couldn't make it in until Monday. Ruben wanted us to put a deposit down to hold the car,which we didn't want to do, so he put money down to hold it(so he says!)for us. When we came in on Monday the car was there waiting for us. Ruben greeted us and introduced us to Tim who took us to go through the car. We got there around noon and took the car out for a test drive. Tim told us to be back by 9pm! Which we thought was funny. My ony complain was waiting to sign the paper work which took a bit to long. I could see a salesman in Scott's office joking around, while we were waiting to see him to sign papers. Once we got in there the paper signing went fast. Tim was wonderful to work with. He answered every question we had. Kept us informed on what was going on the whole time. We had a wonderful experience at Taylors. Even though we live about 70 miles away. We would definatly travel to buy our next car there because of this. We left Taylors with the car of our dreams and Tim filled the tank because we traveled so far to get there. Thanks Tim we will be back.

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christyallen2000

Dec 4, 2012

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He did a great job in getting us into what we wanted.He kept us informed of what was going on.He was very friendly.He did not pressure us like a lot of sales men do.very polite.Thank you

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Tarynsmommy

Dec 4, 2012

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Staff was fantastic and very polite and cooperative and informative. Easy to work with and they make buying a car fun! They were willing to work a deal for me on my trade that was fair for me AND them. Very considerate.

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Okie7

Dec 2, 2012

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I did this transaction over the phone from another state because I was moving to Chicago and needed a vehicle when I got there. Tim was awesome and found the vehicle that I needed while three other dealers didn't even return my emails. I flew to Chicago to house hunt and drove to the dealership to test drive. Rueben took me on a long country drive so that I could adequately test the Jeep. Finally Bryan closed the deal in Finance and was easy (no pressure) to deal with. To top it off the dealership will store the vehicle and deliver to me when I move to Chicago in a few weeks. This dealer went above and beyond to make this an enjoyable and workable deal. If you cant be happy dealing here you wont be happy anywhere.

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Okie3007

Dec 2, 2012

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I did this transaction over the phone from another state because I was moving to Chicago and needed a vehicle when I got there. Tim was awesome and found the vehicle that I needed while three other dealers didn't even return my emails. I flew to Chicago to house hunt and drove to the dealership to test drive. Rueben took me on a long country drive so that I could adequately test the Jeep. Finally Bryan closed the deal in Finance and was easy (no pressure) to deal with. To top it off the dealership will store the vehicle and deliver to me when I move to Chicago in a few weeks. This dealer went above and beyond to make this an enjoyable and workable deal. If you cant be happy dealing here you wont be happy anywhere.

SM

sam marcotte

Dec 2, 2012

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Jake and all of the Taylor employees are so courteous and friendly. Not at all pushy or too forward. Jake answered my questions and was very informative. Fantastic buying experience!! All and all I am very happy with my purchase and will definitly send anyone looking to purchase a car to Taylor's.

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offroader

Dec 2, 2012

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I was very impressed with how Taylor Dodge treats their customers. Steve was very polite and didn't treat us differently when we told him that we were just looking. It seemed we were blown off at other dealers when we told them this. All and all this was a great car buying experience. Needless to say, we did buy because of how we were treated throughout the whole process.

J

JoelRichard

Dec 1, 2012

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Just bought a new van from here. The people at Taylor were very helpful and made the whole car buying experience very enjoyable. Aaron was our salesman he did a very good job and was very friendly.

IT

Import Tuner Enthusiast

Nov 30, 2012

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It is always challenging to buy a used car online, especially when the car has had work done to it. Fortunately for me, I had the help of both Tim Slattery and Rueben Minton. They were both extremely helpful in finding out everything they could about the car and helping me get the car inspected. In the end the car was sound and the price was fair. Thanks for a positive car buying experience. There were no secrets and I didn't feel forced into anything.

BT

Brother Turtle

Nov 30, 2012

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We have been looking for the past 2 months for a new Jeep Liberty or something comparable. After visiting numerous dealers and not finding what we wanted (or being told they were'nt available) I went to the Jeep website and built one. My wife was amazed I found one with most of the options she wanted. After contacting Taylor's via the internet, i was pleasantly surprised by the timely manner in which a response and quote were received. After receiving a call from Tim and reviewing information I was ready to make an appointment which was convieniently arranged. There was no pressure to buy, he was very knowledgeable about the vehicle, and truely made us feel welcome, and that he had our best interest in mind. When we agreed to purchase the new Jeep Liberty and met with Scott for the financing, there again was no pressure and he let us decide the way we wished to proceed. I feel these guys and really all the staff made us feel most welcome. Mike Puhr

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ldmart

Nov 30, 2012

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I've been a chevy guy for most of my life, but was impressed by the new Dodge Dart and after researching various models online decided to come in for my first visit to Taylor. They were very fair and I believe I walked away with a great vehicle. I'm looking forward to many miles of great driving pleasure!

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Bonitag

Nov 30, 2012

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Kevin was great. He heard we were looking came in on his day off. He was diligent in looking for a vehicle that met our needs, in our price, without pushing a sale. He cared about fulfilling our needs.

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Mechanicbruce

Nov 30, 2012

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Buying this car from these guys was easy they made everything as simple as possible . Our salesman Tim stayed after and made sure everything was handle right and fast. Excellent service made life long costumers.

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alexakins

Nov 30, 2012

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It is always challenging to buy a used car online, especially when the car has had work done to it. Fortunately for me, I had the help of both Tim Slattery and Rueben Minton. They were both extremely helpful in finding out everything they could about the car and helping me get the car inspected. In the end the car was sound and the price was fair. Thanks for a positive car buying experience. There were no secrets and I didn't feel forced into anything.

GK

gerald keene

Nov 30, 2012

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keven is helpfull without being pushy. knows his product. went out of his way to provide personalized service. recogonized the fact that my wife and i are repeate customers and treated us that way, as did everyone we dealt with.

M

Michaelpuhr

Nov 30, 2012

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We have been looking for the past 2 months for a new Jeep Liberty or something comparable. After visiting numerous dealers and not finding what we wanted (or being told they were'nt available) I went to the Jeep website and built one. My wife was amazed I found one with most of the options she wanted. After contacting Taylor's via the internet, i was pleasantly surprised by the timely manner in which a response and quote were received. After receiving a call from Tim and reviewing information I was ready to make an appointment which was convieniently arranged. There was no pressure to buy, he was very knowledgeable about the vehicle, and truely made us feel welcome, and that he had our best interest in mind. When we agreed to purchase the new Jeep Liberty and met with Scott for the financing, there again was no pressure and he let us decide the way we wished to proceed. I feel these guys and really all the staff made us feel most welcome. Mike Puhr

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jeepguy11

Nov 29, 2012

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We shopped around at a lot of local dealerships and were not impressed with any. In fact we were turned off by pressure and more importantly lack of knowledge on simple car buying subjects. This made us hesitant and leery. Then we went to Taylor and met Steve. Right off the start we were very impressed with his knowledge and willingness to help us. We are big Jeep fans and have owned many, but were still able to learn from Steve. He made the whole car buying experience joyful and seamless. If you are someone who has worries about car buying, we would recommend Steve Furtek at Taylor Jeep.

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caranwe

Nov 29, 2012

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We needed to update our van to newer model. Kevin talked with us to see what type of van we would like and what price range would best fit our budget. He showed us some newer models and explained the different features and asked what we liked and maybe didn't like. He let us drive the different vans so we could decide which one we liked. Also, he said if we had any questions we could always call him or come in and talk to him about anytime.

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Andy1

Nov 28, 2012

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Quick and very friendly service. Chad promised us he will pay for our gas, since we traveled from Chicago, if we would not like or buy the car we saw on the website. Besides the purchasing transaction, we all had a lot of fun too. THANKS CHAD!!!

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Jaycohauler

Nov 28, 2012

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This was hands down the best dealership I've ever dealt with. Their professionalism was top notch and will not be forgotten. They exceeded my expectations and made a customer for life.

KM

Kim McClintock

Nov 28, 2012

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I feel this dealership did everything possible to make my sale. Ray Marko was very helpful, considerate and kept us very informed. I bought a car from Ray before and this sale was just as great. This is the only place I will buy a car from now on.

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lovingthislife

Nov 27, 2012

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I would highly recommend Ray Marko to anyone who is looking to buy a car. I was introduced to Ray by my parents who had also bought a car from Ray. I was looking to buy my fist "new" car and being a female, I was very skeptical about the kind of treatment I would receive. Ray Marko went above and beyond what I had ever expected. He was there every step of the process explaining,and listening--really listening to what my needs and wants were. Ray was very knowledgeable and caring. He makes you feel as if you, the customer,really matter. Ray Marko by far exceeds excellent customer service!!He wasn't the stereotypical pushy car salesman who is full of gimmicks and lines. He treated me like a valued customer, not just another statistic. Ray listened to my needs and was eager to help me in whatever way he could. Throughout the years I have appreciated that Ray will work with you,is straightforward and honest. I recommended Ray to a good friend of mine who was tired of the Mediocre treatment she received at another local car dealership. I told her this was nonsense and I had just the man for her to see--Ray Marko. I met her immediately and hand delivered her to Ray. She had such a positive experience and received such awesome service that she now recommends Ray as well!! When I found myself in the position to buy another car in November, I didn't hesitate to call Ray Marko!! No matter what vehicle I chose, I knew without a doubt that I wouldn't use any other salesman. Ray Marko is AWESOME!!! Ray included my children as well, including them as well. Ray and his assistant,Katelyn Demack, even took the time to help us clean out our old vehicle and took a picture as well!!! Katelyn was also very helpful, and she took the time to speak to my children also, which meant a lot to me. I am extremely thrilled with the service that I receive from Ray Marko and the whole Taylor family!!! I will definitely be coming back to Taylor. Thanks again

A

AMCS

Nov 27, 2012

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Quick and very friendly service. Chad promised us he will pay for our gas, since we traveled from Chicago, if we would not like or buy the car we saw on the website. Besides the purchasing transaction, we all had a lot of fun too. THANKS CHAD!!!

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wrangleryj

Nov 27, 2012

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Kevin was great to work with. I had my 2 and a half year old son with me and he was very understanding and patient even though my son wasn't

AW

Ajay W.

Nov 26, 2012

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Tim and Rueben are to of the most FANTASTIC salesmans that I have ever worked with in my life. They were kind, generous, and understanding to my needs which is something that has always been important to me when purchasing anything. One of the best ways to sale is to understand what the customer is looking for. I felt like I was interviewing for a position everytime I visited Taylor Chrysler Jeep Dodge dealership. They asked questions to find out waht would be the use of the vehicle, the style that I was interested in, my budgeting for the car, and more. After asking questions to find out what my specific needs were, they summarized what I told them to show that THEY WERE LISTENING; that's what's important to me. These are not just salesman but are peer evaluators of customers needs to find the perfect fit for them. This is the 3rd car that I have purchased with them and Tim and Rueben has been very helpful through it all. I would recommend this dealership to anyone who does not want to feel like they are "just a number" but are being looked after for the best interest and the needs of the purchaser as well as their family. 5 stars all the way!!!

P

paulaherndon

Nov 26, 2012

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I would highly recommend Ray Marko to anyone who is looking to buy a car. I was introduced to Ray by my parents who had also bought a car from Ray. I was looking to buy my fist "new" car and being a female, I was very skeptical about the kind of treatment I would receive. Ray Marko went above and beyond what I had ever expected. He was there every step of the process explaining,and listening--really listening to what my needs and wants were. Ray was very knowledgeable and caring. He makes you feel as if you, the customer,really matter. Ray Marko by far exceeds excellent customer service!!He wasn't the stereotypical pushy car salesman who is full of gimmicks and lines. He treated me like a valued customer, not just another statistic. Ray listened to my needs and was eager to help me in whatever way he could. Throughout the years I have appreciated that Ray will work with you,is straightforward and honest. I recommended Ray to a good friend of mine who was tired of the Mediocre treatment she received at another local car dealership. I told her this was nonsense and I had just the man for her to see--Ray Marko. I met her immediately and hand delivered her to Ray. She had such a positive experience and received such awesome service that she now recommends Ray as well!! When I found myself in the position to buy another car in November, I didn't hesitate to call Ray Marko!! No matter what vehicle I chose, I knew without a doubt that I wouldn't use any other salesman. Ray Marko is AWESOME!!! Ray included my children as well, including them as well. Ray and his assistant,Katelyn Demack, even took the time to help us clean out our old vehicle and took a picture as well!!! Katelyn was also very helpful, and she took the time to speak to my children also, which meant a lot to me. I am extremely thrilled with the service that I receive from Ray Marko and the whole Taylor family!!! I will definitely be coming back to Taylor. Thanks again

R

robertarenville

Nov 26, 2012

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We have been buying our vehicles at Taylor Chrysler for twenty-five years....they are great to deal with no matter what department. I recommend everyone shop at Taylor Chrysler....Merry Christmas

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awhite3rd

Nov 26, 2012

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Tim and Rueben are to of the most FANTASTIC salesmans that I have ever worked with in my life. They were kind, generous, and understanding to my needs which is something that has always been important to me when purchasing anything. One of the best ways to sale is to understand what the customer is looking for. I felt like I was interviewing for a position everytime I visited Taylor Chrysler Jeep Dodge dealership. They asked questions to find out waht would be the use of the vehicle, the style that I was interested in, my budgeting for the car, and more. After asking questions to find out what my specific needs were, they summarized what I told them to show that THEY WERE LISTENING; that's what's important to me. These are not just salesman but are peer evaluators of customers needs to find the perfect fit for them.This is the 3rd car that I have purchased with them and Tim and Rueben has been very helpful through it all. I would recommend this dealership to anyone who does not want to feel like they are "just a number" but are being looked after for the best interest and the needs of the purchaser as well as their family. 5 stars all the way!!!

S

stmaryshospital

Nov 26, 2012

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Just went through the process of buying a vehicle for the company I work for St. Mary's Hospital. Everyone worked great at getting the vehicle we needed and getting it done in a timely manner. Ray Marko did a awesome job at helping get what we needed.

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Holohan36

Nov 26, 2012

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Treated me right and answered all my questions really knows his stuff and was very helpful in selecting a dependable used vehicle for me and my wife

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TLCM1986

Nov 26, 2012

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Ray is awesome!! We wouldn't ever think of dealing with anyone but him!! If any of my family or friends are ever looking for a vehicle, I will send them to Ray!

HC

Happy Customer

Nov 21, 2012

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We have bought 4 vehicles from this dealership and they have always gone above and beyond to make us feel welcome and to give us the best deal possible. On November 17, 2012 we were looking to purchase a vehicle for our daughter but were crunched for time, so upon arrival to Taylor dealership we found Chad Milliron, because that's who we have dealt with on our previous purchases and he is friendly and not a pushy salesman, explained to him our situation and what we were looking for. We left for an appointment and when we came back Chad had found us a vehicle that worked for us, both with our trade in and safety for our daughter. It was a 2008 Jeep Grand Cherokee. We test drove the Jeep & it was perfect. So, Chad and Eric Hendershot finalized all the numbers, gave us a great deal and had us out in less that 2 hours(awesome!!!). The finance guy was also great and explained all the warranties in detail. That evening we started the Jeep and notice it was not running smoothly then the check engine light came on. First thing Monday morning I called Eric explained to him what was going on with the Jeep and they had me bring it in first thing Tuesday morning. When I got to the dealership Eric and Chad were both there to take care of me and get me through the service dept. I couldn't wait because of work and later in the morning I had an appointment and would need a car so Eric was kind enough to give me his van for the day, which I thought was great otherwise I was going to have to borrow a car from someone. Early afternoon I received a call from the service dept telling me my Jeep was ready and explained that I had a missing firing spark plug, so they tuned up the Jeep. When I went to pick up my Jeep Eric was there to escort me back to service and made sure I was satisfied with the Jeep before I left. Everyone at Taylor are friendly and courteous. TAYLOR CHRYSLER DODGE IS THE BEST AND WE WOULD RECOMMEND THEM TO EVERYONE.

K

KGreen613

Nov 21, 2012

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We have bought 4 vehicles from this dealership and they have always gone above and beyond to make us feel welcome and to give us the best deal possible. On November 17, 2012 we were looking to purchase a vehicle for our daughter but were crunched for time, so upon arrival to Taylor dealership we found Chad Milliron, because that's who we have dealt with on our previous purchases and he is friendly and not a pushy salesman, explained to him our situation and what we were looking for. We left for an appointment and when we came back Chad had found us a vehicle that worked for us, both with our trade in and safety for our daughter. It was a 2008 Jeep Grand Cherokee. We test drove the Jeep & it was perfect. So, Chad and Eric Hendershot finalized all the numbers, gave us a great deal and had us out in less that 2 hours(awesome!!!). The finance guy was also great and explained all the warranties in detail. That evening we started the Jeep and notice it was not running smoothly then the check engine light came on. First thing Monday morning I called Eric explained to him what was going on with the Jeep and they had me bring it in first thing Tuesday morning. When I got to the dealership Eric and Chad were both there to take care of me and get me through the service dept. I couldn't wait because of work and later in the morning I had an appointment and would need a car so Eric was kind enough to give me his van for the day, which I thought was great otherwise I was going to have to borrow a car from someone. Early afternoon I received a call from the service dept telling me my Jeep was ready and explained that I had a missing firing spark plug, so they tuned up the Jeep. When I went to pick up my Jeep Eric was there to escort me back to service and made sure I was satisfied with the Jeep before I left. Everyone at Taylor are friendly and courteous. TAYLOR CHRYSLER DODGE IS THE BEST AND WE WOULD RECOMMEND THEM TO EVERYONE.

A

alsasek

Nov 20, 2012

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I had a Great fast experience at Taylor Dodge. I Would recommend this dealership to my friends and family. I Would make another purchase with Jake anytime!

CF

cub fan

Nov 19, 2012

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Jake and all of the Taylor employees are so courteous and friendly. Not at all pushy or too forward. Jake answered my questions and was very informative. Fantastic buying experience!! All and all I am very happy with my purchase and will definitly send anyone looking to purchase a car to Taylor's

PP

Practical Preacher

Nov 19, 2012

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My wife and I recently purchased a 2012 Chrysler Town and Country at Taylor Chrysler. It could not have been a less pressured, more reassuring experience for a vehicle purchase. Brian Burghorn did a great job answering our questions, researching options for us and finding just the right car for us at the right price. We genuinely felt he had our best interest at heart, and took extra care to make sure we were satisfied with our decision. Dave Taylor himself stopped in to visit with us before we finalized our purchase, and we appreciated the extra attention he gave to us. Scott Clausing made the contract issues clear to us and we never felt rushed, or that we couldn't ask a question when we had one. I highly recommend Taylor Chrysler and Brian Burghorn to anyone looking to avoid the high-pressure scene of some auto dealerships, and to find genuine personal interest and care given to your vehicle shopping experience and your satisfaction with your ultimate decision.

K

kmccully57

Nov 19, 2012

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This is the second vehicle that we have purchased from Taylor with Chad as our sales associate. Chad is an incredible asset to the Taylor team. We know that we are going to be very well taken care of when we do business at Taylor. Chad took the time to show us all of the features of the vehicle and gave us the space to test drive the vehicle on our own and make sure it was the perfect fit with our family. Chad respected our time constraints and helped to move the transaction along on a busy day. We are happy to recommend this dealership to our friends and family. Happy customers! Great job Chad!

B

bewilson233

Nov 19, 2012

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My wife and I recently purchased a 2012 Chrysler Town and Country at Taylor Chrysler. It could not have been a less pressured, more reassuring experience for a vehicle purchase. Brian Burghorn did a great job answering our questions, researching options for us and finding just the right car for us at the right price. We genuinely felt he had our best interest at heart, and took extra care to make sure we were satisfied with our decision. Dave Taylor himself stopped in to visit with us before we finalized our purchase, and we appreciated the extra attention he gave to us. Scott Clausing made the contract issues clear to us and we never felt rushed, or that we couldn't ask a question when we had one. I highly recommend Taylor Chrysler and Brian Burghorn to anyone looking to avoid the high-pressure scene of some auto dealerships, and to find genuine personal interest and care given to your vehicle shopping experience and your satisfaction with your ultimate decision.

P

parent

Nov 16, 2012

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The people are great to work with. They don't pressure like normal car dealerships. Love the car wash bonus! We will be recommending this dealership to others.

R

Racheal1023

Nov 16, 2012

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Jon was amazing he is and will be the reason I return and send my family and friends, he is an honest salesman and goes above and beyond

EL

Ed Lane

Nov 16, 2012

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Ray Marco made my experience a good one. He made me feel that he had my best interests at heart. He also did all he could to ensure I got the best deal.

C

Coach

Nov 15, 2012

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My wife and I had a great experience at Taylor Chrysler Jeep Dodge. The salesman, Brian Burghorn, did an excellent job answering our questions, tending to our needs, and making us feel welcome; without the pressure and games I have experienced at other dealers. Scott also did a great job with financing, explaining all our options. My wife and I felt the genuine appreciation expressed as a result of buying our truck at Taylor. A double thumbs up to Taylor and its employees; we definitely will share our experience with others and recommend them to our family and friends.

J

Jfrary

Nov 15, 2012

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My wife and I had a great experience at Taylor Chrysler Jeep Dodge. The salesman, Brian Burghorn, did an excellent job answering our questions, tending to our needs, and making us feel welcome; without the pressure and games I have experienced at other dealers. Scott also did a great job with financing, explaining all our options. My wife and I felt the genuine appreciation expressed as a result of buying our truck at Taylor. A double thumbs up to Taylor and its employees; we definitely will share our experience with others and recommend them to our family and friends.

K

kklowe

Nov 15, 2012

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The people are great to work with. They don't pressure like normal car dealerships. Love the car wash bonus! We will be recommending this dealership to others.

C

crv472002

Nov 15, 2012

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I was referred to Ray by my daughter and son-in-law because they have done businsess with him for almost 20 years and they knew he would take care of me. He went above and beyond to help me and I would recommend him to ANYONE need to purchase a vehicle. He was so kind and caring and he really made the whole experience very enojoyable. Sharon P.

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brstory2003

Nov 14, 2012

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Randy was very help full in helping me with finding and purchasing the vehicle i wanted with all the options we had wanted with this vehicle.

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wolfman597

Nov 14, 2012

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Steve Furtek was a very easy person to deal with. He made me feel very comfortable during the whole process of dealing for the price.Steve did not pressure me in any way to make the deal quickly. We took our time untill we both felt comfortable about the price and the service that I could expect in the future. The dealership during the next few days called me numerus times to ask if I was happy with my dealings with them, they did not get my money and forget about me. The touch up work that needed to be done was on time and and of very high quality. I was very impressed with Taylor Chrysler Jeep Dodge and would recomend them to anyone I know that is in the market for a new vehicle! I feel at this point that we will have a long relationship John Dobosz

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barajeanheaney

Nov 14, 2012

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Thisx dealership is AWESOME!!!!! They went above and beyond to make our purchase of a 2013 Town & Country wonderful!!! I cannot say enough about Tim. Tim is very knowledgeable about EVERYTHING on the T&C. Bryan financed our purchase quickly and with the lowest possible rate available. Rueben was very helpful in our purchase. Jim came down on the price several times to make us very happy!!! I HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE INTERESTED IN A NEW (OR USED) CAR!!! Also, their Customer Service Dept is UNBELIEVABLE!!! I never want to purchase a car anywhere else for the rest of my life!!!!

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fireater

Nov 13, 2012

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The Taylor Dodge staff always treats us with respect and is as friendly as he can possibly be towards us. It makes the car buying experience a pleasure. keep up the good work!

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pinkycamp

Nov 13, 2012

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we gave the rating we did because we thought Steve was very friendly and informative. He gave us a tour of the dealership as it was our first time there and introduced us to the staff and everyone seemed just as nice. He showed us how everything worked on the van and even called after we got home to check and see if we had any questions.

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fireaters

Nov 13, 2012

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Ray always treats us with respect and is as friendly as he can possibly be towards us. It makes the car buying experience a pleasure. keep up the good work!

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bouck954

Nov 12, 2012

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Ray Marko is the best in the business, without question! It's no coincidence that we've been buying cars from him for over 15 years. He makes the experience fun and exciting and we always leave with exactly what we wanted.

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kiesha brown

Nov 12, 2012

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He was very helpful and talked me through everything I needed know. Gave me options to but and got me approved dispute some minor past issues. He said everyone deserves a second chance.

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sarmo

Nov 11, 2012

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We were very pleased with how we were treated from the time we walked in the door until the time we left. Aaron was very helpful with any questions we had and we were not pressured by anyone to buy a vehicle. We had a strict budget and they were able to meet our needs and put us in the vehicle we were interested in that day. We would recommend the Taylor team and especially Aaron to anybody and we will definately be a repeat customer.

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sarajohandes

Nov 11, 2012

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We were very pleased with how we were treated from the time we walked in the door until the time we left. Aaron was very helpful with any questions we had and we were not pressured by anyone to buy a vehicle. We had a strict budget and they were able to meet our needs and put us in the vehicle we were interested in that day. We would recommend the Taylor team and especially Aaron to anybody and we will definately be a repeat customer.

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Carl bauer

Nov 10, 2012

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I would like to say that If you are looking to buy a car and you want professional and friendly service then you need to go to Taylor Chrysler Jeep Dodge in Bourbonnais! I Bought a car there and the salesmen there was John Crawford and he was great!! After a few days with the car the AC went out and I brought it back and John fixed me right up!! Without hesitation I would recommend that you come here and see "BIG JOHN"!

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rudeone

Nov 10, 2012

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we receivedgret service when we were at your dealership. thanks for he great service. Scott and Ray gave us great customer service!!!!!! thank you! thanks.

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mixgrind49

Nov 10, 2012

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i went into taylor to look at used car an got to drive off the lot with a brand new car. The finiance guy work really hard to get me the payment i was looking for an the saleman work really hard to help me along great people an a great please you purchase a car.

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Mitch

Nov 9, 2012

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The entire experience was positive. The sales guys, Chad and Larry, and the finance guy, Scott, were very helpful and a pleasure to work with. Thank you too to the Parts and Services guys for creating an appealing finished product. Taylor shows a great appreciation towards military veterans. Thank you all for the 2012 Jeep Wrangler.

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Arnie

Nov 9, 2012

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Bought a 2013 Town and Country and am very happy with it and the Taylor Dealership's and Steve Olson's responses to all my requests.

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Adam Mitchell

Nov 9, 2012

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The entire experience was positive. The sales guys, Chad and Larry, and the finance guy, Scott, were very helpful and a pleasure to work with. Thank you too to the Parts and Services guys for creating an appealing finished product. Taylor shows a great appreciation towards military veterans. Thank you all for the Jeep Wrangler.

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ArnieJoubert

Nov 9, 2012

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Bought a 2013 Town and Country and am very happy with it and the Taylor Dealership's and Steve Olson's responses to all my requests.

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3monkeys

Nov 7, 2012

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This is the only place I buy my vehicles from. They have great customer service. Ray Marko is always doing the best he can to get me the kind of vehicle I am looking for, without fail he comes through. Jimmy Croswell also does the best he can to help with the best deal. Scott Clausing explains everything very clear when you are in signing your loan papers. The car dealership is also very attractive looking. No one should buy their cars anywhere else. GREAT JOB TAYLOR CHRYSLER DODGE JEEP RAM, YOU ALL ARE GREAT!!!!

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Wardynski12

Nov 7, 2012

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Chad made my first car buying experience easy and fun. He was very helpful and helped me with every little thing I wanted. I was very lucky to have found the best car dealer on my first time. Chad will be handling all of my sales in the future!

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Don Palmer

Nov 7, 2012

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My husband and myself came back to Taylor Dodge to buy a new 2013 Dodge Caravan. We love this dealership. We meet Steve Olson 2 years ago when we came to buy our first van. Steve was more than just a sale consultant, he treated us like old friends. He offered us refreshments and introduced us to many of the employees. He was very informative on the van that we were buying. He worked very hard to get us just what we wanted. After my husband and myself went home that evening, I changed my mind on the color. So my husband called and asked if we could change the color. Jim Crosswell and Steve were so nice. They immediately started to look for the new color.They found the van and had it shipped right away. We are so happy with our new van and this dealership.I must also mention that the Service Department guys have also been wonderful. Larry a previous sale consultant was also a great example of the friendly service this dealership provides. We would definitely recommend this dealership. Don and Linnette Palmer

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ctkcjw

Nov 7, 2012

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This is the only place I buy my vehicles from. They have great customer service. Ray Marko is always doing the best he can to get me the kind of vehicle I am looking for, without fail he comes through. Jimmy Croswell also does the best he can to help with the best deal. Scott Clausing explains everything very clear when you are in signing your loan papers. The car dealership is also very attractive looking. No one should buy their cars anywhere else. GREAT JOB TAYLOR CHRYSLER DODGE JEEP RAM, YOU ALL ARE GREAT!!!!

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kathyyoung

Nov 5, 2012

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Chad always greets me with a smile and knows me by name. He has given us great deals and finds exactly what we are looking for. So far we have purchased 2 vehicles from him and know we will be back for another when my son goes off to college.

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jackie42

Oct 29, 2012

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Dave and I have done business in the past with Ray Marko,he is a great salesman as well as very personable. We would never have a problem recommending anyone to Taylor Dodge as far as I am conserned. They are the most honest ,professional team to deal with. And when you are making such a large purchase it is important to trust the people you are dealing with. Thank you Taylor Dodge.

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Sports Car Enthusiast

Oct 28, 2012

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I came in the dealership looking for a new car for a reasonable price, and came upon the 2013 Dodge Dart. Brian was very friendly and easy to have a conversation with and he lined up some Darts with different packages and let me have a look at them. The only one that was in my budget was I felt to plain and I wanted to get a car that I absolutely loved. So I left the dealership and assumed that the deal was done, and then Brian calls me and went the extra mile and put a racing stripe on the car and it totally changed my perspective of the car and was in my budget that I was looking for! Thanks Brian and Scott for all your help.

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Anthony Joaquin

Oct 28, 2012

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I came in the dealership looking for a new car for a reasonable price, and came upon the 2013 Dodge Dart. Brian was very friendly and easy to have a conversation with and he lined up some Darts with different packages and let me have a look at them. The only one that was in my budget was I felt to plain and I wanted to get a car that I absolutely loved. So I left the dealership and assumed that the deal was done, and then Brian calls me and went the extra mile and put a racing stripe on the car and it totally changed my perspective of the car and was in my budget that I was looking for! Thanks Brian and Scott for all your help.

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first time mini van purchaser

Oct 27, 2012

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If you are looking for a patient and honest dealership, look no further! This is the place! Very friendly and clean. The entire staff works together to make your purchase an enjoyable one. They are a team with one common goal of making sure you are satisfied with your purchase.

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holly.lopez

Oct 26, 2012

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If you are looking for a patient and honest dealership, look no further! This is the place! Very friendly and clean. The entire staff works together to make your purchase an enjoyable one. They are a team with one common goal of making sure you are satisfied with your purchase.

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Patricia Barry

Oct 25, 2012

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I was looking for a Jeep, it didnt matter used or new and I owed on the car I had, didnt know if i could afford to trade in for a jeep. They spent time with me and worked out a price that worked with our budget. The first day I visited the Chrysler Taylor Dodge Jeep Ram Dealership I went alone without my husband just to see what they had. I was very nervous, being a woman and my past experiences with sales men, but Brain Burghorn was very nice and not pushy at all. I felt comfortable with him. When we decided to purchase the jeep our Finance Manager was Scott Clausing. He was very helpful on answering questions about some different coverage plans. I felt like he was truely trying to help us, not just trying to add on extra expenses, like we usually feel like they do. We were very happy with our experience with this dealership and we will be back to buy our next vehicle here. Thank you very much, we love our jeep.Patricia and Dan Barry

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ronhovey8

Oct 23, 2012

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I was actually just passing through on my way up north to buy a used jeep from a private owner. I stopped in to just look at the inventory and Chad Milliron approached me as I was looking at one of the wrangler sports on the lot. We eventually went inside to look at the numbers. Chad and Eric were very easy to deal with and quickly arrived at a price I was impressed with. I went home looked at a few more deals and went back up the following weekend and bought the Jeep. I was very happy with the complete experience. My friend is the general manager of a Honda dealership in my hometown, so I know a little about how things work and I found Taylor Jeep to be a very down to earth dealership, unlike most I have dealt with.

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sfrink

Oct 22, 2012

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I was in the market for a new vehicle because my previous one, a Dodge Neon, was ten years old. I knew I wanted a mini-SUV and not much beyond that. I will fully admit that I know practically nothing about cars and even less about buying them (in fact, I brought my parents with me). Kevin was extremely helpful, very forthcoming with information without being pushy. I went in not knowing which questions to ask, but he made things very easy for me. This was the third dealership I visited that day, and he was by far the best salesman. I would have to say that it definitely influenced my final decision.I ended up buying a 2012 Jeep Liberty. The process was smooth, and though the dealership was fairly busy at that time (this was a late Saturday afternoon), everyone seemed organized. (Like I said, this was the third dealership I had visited that day, and my experience at the previous one was pretty much a 180 of this one.)Kevin was very kind and helpful, and because the buying process happened late in the day, he ended up staying with us after hours to show me all the features on the vehicle. Even though the dealership had closed, he took his time and didn't seem rushed at all. He answered all my questions and told me that if something came up that I didn't know how to do, I should just return to the dealership the following week and ask for him.As for the car itself, I didn't even know that I was in the market for a Jeep Liberty--I had been considering the Ford Escape or Chevy Equinox--but this car was simply my favorite to drive. Aesthetically, it was also my favorite--I like the boxy look, which also lends itself to the best visibility for the driver. I think the Liberty was also the shortest of the three from end to end, which is good for me because I live in the city and have to park on the street. (Yes, I drove down from Chicago to buy a car in my hometown.)The car has a number of features that I wasn't necessarily looking for--leather seats, 4-wheel drive, etc.--but I ended up getting a really great deal because it was 2012 inventory.Like I said, I know nothing about cars and even less about buying them, but I left very, very happy, and so far I'm very happy with my new car, too!

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badangel

Oct 19, 2012

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John and Tim and the whole staff at Taylor Chrysler were very helpfull and friendly. They helped put me in a vehicle I wanted and didnt try to push me into something I didn't want and couldn't afford. I was given excellent customer service as soon as I arrived at Taylor Chysler Doddge. They were able to get me financed even with my poor credit rating. I am more than satisfied with the vehicle I purchased and am confident that when it comes time for me to get a newer vehicle in the future, I will definately be returning to Taylor Chrysler and will be referring any of my friends and family to them as well.Sincerely,Eva Jackson

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RCRick1

Oct 19, 2012

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Very Friendly, willing to work with you, and great prices. I live over an hour away and it's worth the trip out there. They will help you anyway possible. I've bought a RAM 1500 and a Chrysler 200, both from Tim. Every selection and test drive Tim Explained everything in extreme detail, which is very helpful. He is willing to answer all questions that you will have, even after the purchase. He returns your phone calls and isn't pushy like other delearships that I've been to. Even after I bought my truck there, I had a problem with a missing item, called Tim and right away they got the part and fixed it, no hassles or problems. Scott was great with Finacing and was extremely helpful on Warranty Options and any Finacing Questions. I've had Great Service from all of the employees at Taylor and will continue to go back to them and refer them to anyone that's looking for a new car or truck.

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bbuettner2003

Oct 18, 2012

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Everybody was friendly and Steve had worked within my budget. I told him how much I could afford every month and he did his best to match it.

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cole_schoolman

Oct 15, 2012

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Ray Marko was amazing to work with. He listened to what we wanted and fought to get us the best deal. Didnt feel like i was dealing with a car salesman, but someone who actually cared. Was definetly a really nice change of pace from normal car dealers. Would recommend Ray to anyone, he will definetly treat you like family. He even played with our 8 month old son who was with us. Will buy again from Ray very soon.

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hueyduey84

Oct 15, 2012

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I was pretty well pleased with the service of the sales staff at Taylor. They were able to work within my budget and help me drive away that very day. I think that I could have gotten a better deal on the final selling price but am overall pleased with my experience.

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Dadtafour

Oct 15, 2012

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I purchased a used van, I worked with Tim Slattery and Rueben Minton I couldn't ask for any better people to help me they were even bringing me coffee when I was outside, and also spoke very highly of everybody they worked with. Very Impressed !!

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kittens2

Oct 13, 2012

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Steve had been a graet help in finding a auto that was in the correct price range for us.HE was very informative on the the ins and outs of getting what we needed in a car, at comfortable price.

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Gina54

Oct 13, 2012

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Jake was very attentive, helpful, and answered all of my concerns dealing with my vehicle. I felt very comfortable buying a car dealing with him.

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terv200

Oct 12, 2012

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Randy Ayers answered all my questions and worked with me on a price and a vehicle that I could afford. He was very personable & professional too!

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AnneSchoolman

Oct 12, 2012

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I have dealt with alot of car dealers/salesmen in the past. Can honestly say I've never been that anxious to deal with them :( Always feel like I get a HUGE run around even when you go in with something "specific" in mind. Always had to play those games where you had to wait while they "went and checked with the infamous manager", would come back and seemed you just kept playing the game. With Ray, we went in, told him what we had been given as an offer at another dealership, told him we were going to be purchasing a car and just wanted the best deal we could get for the money I was wanting to spend. Never had to play the car dealer games, I was given and offer, we did the pinkie swear and I'm now driving my new 2013 Jeep Compass. Liked Ray so much I've already recommended him to a friend this morning. Hopefully won't need a new vehicle too soon but I will definitely go BACK to Ray and I will recommend him to anyone I know that's looking for a vehicle. Honestly felt that he was being totally honest with me and when he said God Bless as I left the 1st night I knew I had come to the right person!!! Cannot say enough good things about Ray!!! Have to say this is the best experience I have ever had in buying a car.

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pjacademy

Oct 9, 2012

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Our mechanic recommended Taylor and specifically Ray after we took our other car to him and it was past the point of no return.We talked to Ray and explained the situation, not much of a trade in, no cash AND poor credit. None of it was a problem and he said he would do what he could.....we test drove only 1 car and loved it :)We have had a few issues with said car (GM issues NOT Taylor issues) and they have resolved them all, telling us they would deal with the Chevy dealer or GM if that was needed. While it was a pain in the butt.... it was nice to not have to deal with anyone other than Taylor employees.They have made life long customers from our family. I have given Ray's name to a couple of friends already too!!

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CRZYOPG

Oct 2, 2012

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I was at another dealer who was suposed to have my Jeep ready for me and that didnt happen. I recieved a Call back from Steve Olson who I had spoke with the day before saying that he had 4 on the lot to look at. I was greated by Steve at the door, He had taken his time to know what he had in my price rang before I ever got there.I looked at the Jeeps picked the one i liked and was out the door with it that day!I will be back for my next purchase!

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monica.s.lockhart

Sep 29, 2012

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Rueben, Tim and Jim are so very informative and really nice. They were extremely helpful with our purchase, we walked away very pleased. Thanks guys!!

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gregpanther

Sep 28, 2012

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Working with this dealer was a great pleasure. Everyone is very friendly and courteous. They followed through with everything we spoke about and kept me in the loop on the progress of our order. The truck came in exactly as we wanted and it is a great pleasure to drive. We had a very good experience at this dealer and would recommend it to anyone.

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iceman842004

Sep 26, 2012

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My girlfriend and I decided to stop by Taylor Dodge to look around. While we were looking around we were meet by Jake. He was very friendly and easy going. We discussed what I was looking for and he was very helpful in finding us options that would meet our criteria. We looked at a few vehicles and he was very specific on finding us the right vehicle while not being pushy like previous salesmen I've dealt with in the past. We then went inside and tried to put some numbers together. As we did that we meet his father Eric, who was also very helpful and friendly. After crunching some numbers together the previous vehicle we had chosen just wouldn't quite meet our budget the way we needed it to. It was not their fault, they did everything in their power to try and make it work. So all they asked is for the opportunity to find us something else that we would be just as happy with before we looked else well. Which we were more then happy to do, due to their overall helpfulness and treatment. No dealership that I've been to before has had that genuine relaxed friendly environment. They quickly went to work and found several other options that would meet our budget that we needed to keep. Jake was very adamant about finding us the right vehicle and not letting us settle on something that we wouldn't like. We ended up deciding on a Dodge Avenger, however we needed the night to make sure it would meet our budget and think about our decision. They were both more then happy to let us take the time we needed. We were told to contact Jake the following day with our decision even though it was his day off. He was flexible and made it work to where it would fit our schedule. We were then turned over to the finance manager Scott. He made sure to find us the best available rate. Over all I'd say this is the best car buying experience I've ever had and would highly recommend them to everyone I know.

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Carl and Sue

Sep 25, 2012

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Came in with my friend to get her a car. I've bought cars from Ray before and knew he would treat her right. She got the model she wanted and with the warranty she needed at a reasonable price. One stop shopping with all the benefits and none of the hassle, That's why My father, and I, and now my lady friend, all continue to deal with Taylor Dodge, and with Ray Marko in particular. Thanks again Ray.

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lindsay.scheperlewigsmoen

Sep 25, 2012

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I just stopped by the dealership to admire the Dodge Nitro that I bought. Brian was extremely helpful. He let me test drive it, and made me feel like buying this car was totally possible. Brian did everything in his power to make sure I got a good deal on my car I was trading, and a good deal on the car I bought. I would definately recommend this Dealership, but I would definately recommend Brian Burghorn to any of my friends to purchase a vehicle. I think I've found my car dealer for life! Thanks Brian for everything you did!

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JRP65

Sep 24, 2012

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I was well taken care of and the salesman went above and beyound to see that I got the best deal possible. They cleaned the.car and filled it with gas,they worked on a good loan rate,they just helped with anything I needed.

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dana19702000

Sep 23, 2012

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Always a pleasure to work Ray.....we have bought a couple vans in the past through him and when we decided we needed another he was the first person we thought of.

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heckj

Sep 21, 2012

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I got the truck I always wanted and they did not let the price be a problem with getting the deal done. Ray is always personable and treats us like friends!

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asglover

Sep 14, 2012

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Jake was our salesman and he was extremely helpful from the start. We discussed our needs and on top of showing us the car we came to see he recommended a few that were similar in price and feature. He was very informative and very custormer oriented, making sure that the car we chose was best for our situation. The team was very patient and helpful as we decided between a few different vehicles. Usually financing is a nightmare when buying a car, but Bryan did a great job to take care of us, making sure our payments were in our price range and even making a few extra phone calls to get us the best deal he could. We could not be more thankful to the wonderful crew at Taylor Dodge and would definitely recommend them to family and friends. Thanks for everything!

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cfletch2

Sep 13, 2012

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This is my second time working with Ray to buy a new car. Ray is knowledgeable and helpful in guiding you into the right vehicle for you. He doesn't rest until he knows you're satisfied with the cars that you are considering. I've referred several friends to Ray over the last couple years.

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marrs82

Sep 12, 2012

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Our main reason for always returning to Taylor is Ray Marko. He not only is a good salesman, but we know he is a good person that can be trusted. We always know we will get a fair deal with Taylor. Everyone at Taylor has always been very friendly.

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jennifer.tufano

Sep 12, 2012

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We love going to Taylor Dodge and working with Ray Marko! We get such friendly service and Ray really listens to what we are looking for in a vehicle when we are looking and when sometimes it may seem I am picky but he puts up with us and looks for exactly what we are looking for! Great job! Also if we run into a snag with a new vehicle they are more then willing to make us the customer happy!

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EJD

Sep 7, 2012

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My wife and I have purchsed a lot of vehicles over the years and it's not normally an experience that we enjoy but we were pleasantly surprised by at Taylor Chrysler. The salesman Steve Olson was friendly, informative, polite and very knowledgable. He gave us a tour of the dealership and introduced us to everyone even the owner. The financing went quickly and smoothly with Scott Clausing - he explained in detail and clearly all of our options with no pressure. We definately would refer anyone interested in buying a new Jeep or car to Taylor Chrysler.

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ancydave

Sep 6, 2012

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What a pleasure it was buying my 2012 ram, I bought alot of cars and that was the best experience yet. Ray is a very good and super nice salesman and I will definately tell my family and friends to go shop at Taylor Dodge when buying a new car!!!!!!

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nikkijmac

Sep 3, 2012

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we had an excellent experience buying our new/used dodge grand caravan. Tim, Rueban,Scott, and Jim were all great people to work with. Thank You all so very much

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nikkijmac

Sep 3, 2012

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We had an awesome experience buying our new/used dodge grand caravan. Everyone we worked with was very friendly and did everything to get us in the right van for our family.

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Rick OCallaghan

Sep 2, 2012

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Kevin was really helpful in finding me the car that I wanted and helped figure out what worked best for me. Some dealers try to sway you into buying something that you don't want,but not the people at Taylor. They did everything they could to make my deal work for me. I would buy from them again and I highly recommend them. I took home some of kevin's business cards to pass along to friends and family. Five star all the way

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nordmeyer

Aug 31, 2012

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This car purchase was the most enjoyable and pleasant I have ever experienced. All involved were considerate and canscientious of what I wanted in a car. The price was excellent and I plan to make future purchases with this dealership.I will also recommend them to others.

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dkrabe

Aug 30, 2012

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This was our second purchase through Taylor (first with Steve Olson and first at the new location). Everything went so smoothly and the people (ALL) of them, were so friendly. Steve gave us a tour of the facilities and we were offered drinks and sandwiches while we waited. We give this dealership a TOP NOTCH rating and plan to use them again in the future.

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carriecupcake05

Aug 28, 2012

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Great customer service! Second time purchasing a vehicle there and we will continue to buy from Taylor Dodge. Everytime, I appreciated their attentiveness, honesty, and they also respected our budget by making every transaction happen within our budget.

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i1bigbird

Aug 14, 2012

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Jake was an excellent person to deal with. He understood what I was looking for and seemed to care about myself and my wife while we were there working with him. I would definitely recommend him to friends or family looking to purchase a vehicle or even just look for ideas on vehicles. He cares about his customers.

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fawiniecki

Aug 9, 2012

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we love our salesman randy, he gave us options we wanted and has gone the extra mile to make sure we are happy and stay that way!!!! if your not happy randy will find a way to make you happy. the dealership was clean and all the finance people are honost about what they can do and you can do and they help you find exactly what you want!! we will never buy a car from any where else now!! thanks

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pattygrams

Aug 8, 2012

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Ray found us a great used car. He sold us a 2010 Ford Focus. It was a local trade in, one owner, low milage, with a great price. Scott set us up with great financing. We love our focus!

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stanf

Aug 7, 2012

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I first met John at the dealership on a Friday and bought the car Saturday afternoon. John along with his manager put a deal togther quickly and eliminated my long distance issues from the equation. I live 2 hours away. The deal caught my attention enoungh to finalize it the next day. I have dealerships in my local area and have very good relationships with them but John's selection of vehicles is much better and they are an agressive dealership which I will recommend in the future.John texted me as we(me and my son) drove away and said thanks for the business. I relpied that he is a quality indiviual and being in sales myself feel as if he worked very hard on my behalf and his dealership to make this deal work out. If John was not a quality indiviual I never would have made the 2 hr trip back to buy the car. He did what he said he would do and I appreciate that level of service!

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jmkurtz

Aug 7, 2012

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I went in originally looking for used car to get me to and from work, expecting to leave with a mediocre vehicle. I ended up going home with a Chrysler Crossfire with only 28k miles. I was very pleased with the warranties they offered.

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jmkurtz

Aug 6, 2012

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I went into Taylor Chrysler looking for a used vehicle to get me to and from work. I went to look at foreign cars, but instead took home the Chrysler Crossfire. I must say, I am very pleased with this car, the price, and warranties they offered me!

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BusMan

Aug 5, 2012

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I worked with Tim Slattery for a vehicle for my college bound daugther. My wife and I went the week before and talked with Tim on the lot. We went back the next week and met with Tim and test drove two vehicles. Tim was fantastic to work with. He wanted to make sure my daughter picked out the best vechile for her needs. Tim is very low pressure sales person and very knowledgeable about the vehicles. We decided on a 2012 Jeep Compass Altitude. It was the best car buying experience that my wife and I have ever had with an automobile dealer. You can trust Tim and what he tells you is the truth. If you are looking for a vehicle go to Taylor Chrysler Dodge Jeep Ram. You will not be disappointed!

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jkeigher

Aug 4, 2012

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I worked with Tim Slattery for a vehicle for my college bound daugther. My wife and I went the week before and talked with Tim on the lot. We went back the next week and met with Tim and test drove two vehicles. Tim was fantastic to work with. He wanted to make sure my daughter picked out the best vechile for her needs. Tim is very low pressure sales person and very knowledgeable about the vehicles. We decided on a 2012 Jeep Compass Altitude. It was the best car buying experience that my wife and I have ever had with an automobile dealer. You can trust Tim and what he tells you is the truth. If you are looking for a vehicle go to Taylor Chrysler Dodge Jeep Ram. You will not be disappointed!

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hankroso

Aug 4, 2012

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We've bought several cars from Taylor Chrysler Dodge Ram and Jeep in the last 10 years and we've never had anything less than great experiences in the Sales, Service and Parts Departments. (Thankfully, we haven't needed the Collision Repair Dept, but I am sure that it would be equally great.)Our most recent involvement was the trade in of our Journey for a new Patriot. Our salesman, Kevin Emling was very caring and careful to get the exact vehicle we needed...I could not believe the amount of work he put into our purchase. We were also appreciative of the important roles of the Finance and Sales Managers.We'll be back!

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jendraper22

Aug 3, 2012

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Our sitution was a bit difficult for personal reasons. All three of these gentlemen were great to work with. They were patient and determined to find something that was right for us and that would work with our complicated circumstances plus where we needed to be with a payment. Thank you for making this work!

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Jontiveros

Jul 29, 2012

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Steve worked continuously with us and our credit union. He followed up with calls, when the credit union employee with home ill and asked for another representative to take over. Eric and Brian worked hard to meet our needs and was very considered of our time. I will recommend Taylor and will shop there again for my next vehicle!

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Washingtonj

Jul 25, 2012

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I thought the whole experince at Taylor was very great. I must admit i was nervous about going at first but I went into Taylor and felt welcomed. I worked with Tim at first he brought his A game and looked into a vehicle that was best for me. I had a family emergency and came back at a later date, while Tim was gone Brian Burghorn assisted and put the icing on the cake. He was excellent and very friendly. Brian Davis did his best to at getting me price that I can afford. I think if you love Chryler, Dodge, or Jeep, Taylor is your place.

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haysmit4

Jul 25, 2012

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Overall this was a great experience for me. My first car was given to me so the guys made it very easy to buy a great, afordable car that i was looking for.

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Drive By

Jul 25, 2012

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I thought Taylor's service was excellent. The staff was great and I felt like they really took care of me. I'm glad i purchased my first new vehicle from this place.

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Haysmit4

Jul 25, 2012

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Thank you all very much for the time and effort you spent after close to help me find a car for me. Tim Slattery did a tremendous job finding a great car in my budget and for that, I thank you.

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PLJ

Jul 23, 2012

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Working with Ray was wonderful. He works hard to ensure his customers are satisfied with their purchase and I was very satisfied when I finally choose my new vehicle. I would recommend everyone i know to Ray. In fact, I already has started recommended new buyers to Ray. Now going into the finance office was a different experience for me. First, he tried to tell me I could not purchase the gap insurance without purchasing the extended warranty. I knew that was a lie, but i figured because I was a women they would pull something like this. However, after I called a male to finish negotiating the business deal, I left the dealership with everything I wanted.

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jennaponio

Jul 22, 2012

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Brian Burghorn made this experience extremely comfortable. I do not like working with 10 different people when purchasing a vehicle. Once Brian began to help me, he never left my side. Brian was always available and extremely down to earth during conversation. I also loved the finance guy, (I believe his name was Scott.) He was very knowledgable on what I should do to save on interest and did not pressure me into anything. I AM BOUND AND DETERMINED TO PAY THIS OFF IN 3 1/2 YEARS!!! My only complaint in this entire process was the initial deal offered to me in relation to my trade in and purchase price. I feel that if I did not do my "homework" on what my vehicle was worth and what similar cars were being listed at on dealer lots, I would have been taken complete advantage of. They quickly returned with a second offer that I felt was fair considering my poor credit.... but with poor credit hanging over my head, I knew a fair deal, instead of a great deal, was all I could hope for. All in all, Taylor Chrysler was a pleasure to work with. I just hope car dealerships in general remember to always be fair to their customers, especially young families who are just trying to make it in this harsh economy....some without the education or tools to do "homework" before purchasing. Thanks Taylor Chrysler and Bill! Instead of my kids fighting in the back seat, they are quietly engaged in whatever movie is on the DVD player inside my "New to Me" Chrysler Aspen. And that my friends is worth every penny spent.Respectfully, Jenna Ponio

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cheagle

Jul 20, 2012

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I was immediately greeted when I walked in. Aaron was very polite & helpful. He answered all of my questions. I am a happy satisfied customer.

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terilynn

Jul 19, 2012

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Kevin was very helpful and he mad the process very easy. I can be very picky when it comes down to vehicles, but I got what I wanted, and I'm loving the new car.

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nkelly1106

Jul 18, 2012

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I gave the rating I gave because my husband and I had a great experience at Taylor. The dealership was very busy, and though there was a long wait to get into the finance office, Aaron sat with us and was very friendly and personable. Scott was great in the finance office and clearly explained each and every option to us so we we able to make an intelligent decision. Overall, the experience was great and in the future we will be back.

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dailyj

Jul 18, 2012

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It's never easy to part with a family car or the money involved, but Taylor made the process easier. Entire crew made my experience at Taylor comfortable, affordable, and even a little fun.

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Lorikpacke

Jul 16, 2012

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Jake was great not too pushy. Great deal that was done fast! Financing took a bit of time due to high volume but everyone was friendly and helpful.

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mglb01

Jul 2, 2012

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Randy is an an outstanding salesman to work with. This is the second new Dodge we have purchased from Randy in less than two years. He provides excellent customer service. He doesnt smother or push you like some salesmen are known to do. We had a positive expirience from start to finish. We know our next new vehicle will be purchased from Randy too.

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Villarreal3

Jun 30, 2012

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Just bought a new Town and Country and gained a new friend! Tim Slattery is an excellent salesperson! He is attentive, knowledgeable, and willing to go above and beyond what is expected of him. I would definitely buy another vehicle from him!

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villarreal3

Jun 29, 2012

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Just bought a new Town and Country and gained a new friend! Tim Slattery is an excellent salesperson! He is attentive, knowledgeable, and willing to go above and beyond what is expected of him. I would definitely buy another vehicle from him!

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patpr

Jun 29, 2012

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I don't consider car buying a pleasurable experience. Tim Slattery made that experience less painful when purchasing a used Jeep from Taylor. It didn't take long to agree on a price and Tim was very helpful in our unique situation he had to deal with.

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Patrick

Jun 29, 2012

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I don't consider car buying a pleasurable experience. Tim made that experience less painful when purchasing a used Jeep from Taylor Dodge. It didn't long to agree on a price and Tim was very helpful in our unique situation he had to deal with.

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Jmg3644

Jun 26, 2012

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Chad was very knowledgable and helpful in our purchase of our 2012 grand Cherokee and 2008 Jeep Wrangler. Straight forward without putting on a hard sell. Felt comfortable with the purchase. Follow up service has been great. Would recommend Chad and Taylor Dodge to anyone interested in great service and price.

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Jeep Guy

Jun 26, 2012

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I just purchased a new Jeep Grand Cherokee from Taylor Jeep. The sales staff was very knowledgeable and friendly and the finance guys got us a great deal.

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wmdennis

Jun 25, 2012

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I just purchased a new Jeep Grand Cherokee Altitude. My overall experience was very good. The sales staff was helpful and knowledgeable. The only complaint I have was that it took just about 4 hours to complete the sale, which made for a long afternoon when all you want to do is go drive your new car.

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kim927

Jun 23, 2012

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I went to trade my current Jeep for a new one. My salesman was Ray Marko, and he was wonderful. Ray was very knowlegable & answered all of my questions. He made it so easy and comfortable and took all anxiety away about buying a new vehicle and made it much easier to forget about my old jeep I loved so much. I think anyone who wants a new Jeep or Chrysler should go to Taylor and definately as for Ray as your salesman.sincerly,Kim Meyer

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stilltopdawg33

Jun 22, 2012

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Everyone was exceptionally helpful and friendly! Randy went above and beyond to provide the absolute best vehicle at the best price!!! GREAT dealership with QUALITY employess!!!!!!! I would definately recommend Taylor Dodge and Randy Ayers to anyone interested in purchasing a vehicle!!!

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msrara

Jun 21, 2012

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This dealership treated me well and it was by far the best one I went to this year in search for my new vehicle Thanks.

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cdanielslp

Jun 21, 2012

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Randy made the car buying experience completely painless. Very down to earth and not too pushy. Best experience buying a car by far from start to finish.

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lilolive

Jun 19, 2012

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I was helped right off from the start. Jake was very friendly and helpful and was not pushy or try to rush me and my boyfriend into a truck. He let us test drive more than one truck until we found the one for us. We will Definitely recommed this dealership and Jake to our friends and family!!!

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Kim123

Jun 18, 2012

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Great customer service to me is "give me what I want, don't make a lot of small talk and let me get on my way." Taylor Dodge provided me exceptional customer service. I will refer family and friends to this dealership

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dkravens

Jun 16, 2012

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We were looking for a new car - liked Jeep but didn't know if it was in our budget - we are retired - had not looked for a new car in over 14 years - Steve Olson was great - he didn't push us - he rather guided us to a good fit for us - worked with us on a model, color and options that would work for us. They had what we wanted right on the lot.Scott Clausing was great to work with - he took the time to find us a financial institution for our loan - as stated before we are retired and it is a different time in our lives than when we were both working. Both Steve and Scott were great to work with. The whole dealership has been very helpful getting us select a new car and financing that works for us. We are looking forward to many, many trips with car and we have good a good support system in place for our future 2012 Jeep Compass's maintenance needs. Good people. We would recommend Taylor Chrysler Jeep Ram to anyone looking to purchase a new car.

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candys350

Jun 16, 2012

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The staff at Taylor are very helpful. Randy Ayers was extremely helpful, polite and professional as my salesman. I highly recommend him. I am VERY happy with my purchase!!

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TMGiff310

Jun 16, 2012

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our experience buying our new dodge nitro was made very pleasant and relaxing due to the curtious salesman Randy Ayers he always makes our experience fun and easy we will always deal with him on vehicle purchases and will reccomend him to all our family and friends our experience was great because of him thank you again Randy your customers for life Mike and Toni Gifford

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debbieed

Jun 16, 2012

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I would definitely recommend this dealership and Randy Ayers to anyone who is buying a new or used vehicle. I have always hated the whole experience of buying or even going to a dealership until I met Randy Ayers. I felt very comfortable and no pressure. I would recommend him and this dealership to anyone!!

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spoiledchild05

Jun 15, 2012

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Ray Marko and the Taylor Crew has provided my parents with 15+ years of EXCELLENT service. They've bought many vehicles there without hesitation/hassles. Mid last year, when I decided to purchase a car on my own, for the first time, I had no hesitation in seeking Ray. I had very poor credit, and didn't think I was going to get very far, but with Ray and the Taylor Crew, they went to extremes to see that I went home with the car that I had chosen that day. The staff and the service they provide is beyond ordinary. Everyone there is extremely friendly, and greet you upon arrival. I couldn't have asked for a better experience!

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Johnson1010

Jun 14, 2012

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We had excellent service overall from Taylor. Tim took excellent care of us and answered all of our questions. Even though we were buying a used car rather than a new car, we felt like we were just as valuable as any other customer. The respected the fact that we had a budget and were able to get us a vehicle we liked at a great price. We will refer others to Taylor and will plan on visitng them the next time we have need of another vehicle.

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darrinreed

Jun 14, 2012

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I have been buying cars from Taylor for 16 or 17 years now. I just bought car number 6 or 7 a few months ago. The Taylor experience has been a joy for my family and myself.I have and will continue to refer people to Taylor for one simple reason: The place is filled with men you can trust!I could buy my cars anywhere, but I choose Taylor not only for the quality Chrysler/Dodge and Jeep vehicles they sell, But the people are the BEST, from Sales with Ray Marko and Kevin Emling, to Management team of Jimmy, Scott, and Bryan. Than the service guys are the best! Ryan is awesome. I like it when the service manager isn't afaid to climb under the car to help out!

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Mini-Van Family

Jun 14, 2012

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We had an excellent experience buying a pre-owned mini-van at Taylor. We actually got more features than we thought we could with our budget. Tim, our salesman, was extremely informative and friendly. He worked with us to find a vehicle that fit our budget and our family needs. Aside from the great vehicle, I'd say the most positive part of the experience was their willingness to work with both my wife and me as we juggled our somewhat sick one-year old daughter. There were no gimmicks and no pressure.

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Alyssa249

Jun 11, 2012

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Absolutely nothing negative to say about this dealership! This is the one dealership I hadn't gone to, and when I walked in, I wasn't sure I'd be leaving with a car. Everyone was extremely friendly and positive that they could help me out. Tim didnt show me a car until he knew I could get it, which was nice because I didnt get my hopes up. When he knew it was possible for me to get one, he showed me a car with a rebate so I could get out from under my other car. In the end, I left with a brand new car that I absolutely am in love with!! I will never go to another dealership again :) Highly recommended!!!

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kathyjo422

Jun 11, 2012

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Tim and the other staff at Taylor are very friendly and approachable. They aren't like those other car dealerships where you feel like you are being hounded from the minute you get onto the lot. They make you feel like you are part of their family and help you to make the best decision for you. I would recommend this dealership to all my friends and family because I have a very positive experience from the first minute I was in contact with them.

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hoopestonj1

Jun 11, 2012

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Brian was on target with a package deal of great follow up, quick responses, friendly,and willing to take the extra step to do what it takes to get the job done. Very pleasent experience!

LM

Love my Liberty

Jun 11, 2012

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I was shopping for a car online and found my new car listed at Taylor. As soon as I contacted them about my questions they responded right away and encouraged me to call any time I had a question. The whole staff was very friendly and helped me through this new process. The whole dealership was very professional and they made the whole process easy for me. I would recommend this dealership to all my friends and family. It was an overall great experience.

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moniekay52

Jun 9, 2012

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I shopped online to get an idea of what I was looking for before we went to Taylors. While walking the lot Kevin approached and introduced himself and ask if he could help. Being a Very Picky person I told him the basic things I was looking for ,what I wanted to spend,and that I can be a difficult person to deal with due to the fact that I want things to go MY WAY. Kevin was Very understanding , friendly, and eager to help put me in the right vehicle, without being pushy or trying to hurry us.He was patient(we looked at 5 different vehicles) and informative about each vehicle.I would recommend stopping by to see Kevin the next time you are in the market for a new or used vehicle, he won't rush you or make you feel like you HAVE to buy it NOW,he gives you the space you need to discuss it with your partner. When you're ready to shop around, stop in and ask for Kevin, I think you will be very happy with him as your salesman. Thank You Kevin for all of your help.

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michael.kratochvil

Jun 7, 2012

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Great salesman no hassle got me exactly what I wanted for what I was expecting plus more no... I will be returning for future vehicles.

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Rod Fuss

Jun 6, 2012

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They had a large selection of the vehicle I was looking for in all the colors. The sales person was fast and friendly. Ray was very knowledgable about the Chrysler line of vehicles. I had past experiences with there service department on other vehicles and was very pleased. They worked very hard to get the price I needed.

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RAM6412

Jun 4, 2012

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A good experience in a family like atmophere. Treated respectfully. Gave me a tour of the facility so I will be comfotable when I come in for service. I had visited a different dealer out of town and could not believe the difference in attitude and respect I received at Taylor.

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Lil Harv

Jun 4, 2012

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I never felt uncomfortable during the entire experience. I felt like I was around friends. I would recommend Randy Ayers at Taylor Chrysler to anyone and everyone.When we started looking for a car we were looking for great quality at an affordable price. Randy from Taylor Dodge did this for us. Randy took his time and patience with us so my wife and I could buy 2004 FreeStar . Every person I encountered at the dealership took time to see if there was anything we needed and make us feel at home. This was a great car buying experience from the sales team to the finance people ( Maybe had something to do with paying cash on the spot for the car but don't think so) . If you want to buy a car without high pressure sales techniques and to get a deal from someone who cares about what you actually want, need and can afford, this dealership is where you want to shop!!! We will definitely return again!!!

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JLeon123

May 30, 2012

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Ray Marko is one of the most honest auto sales people I have ever had the pleasure of dealing with. This is so important to me. Had problems with the service department and Mr. Marko went above and beyond to get my problem resolved. If Detroit had this kind of people running things, Chrysler would be number one, hands down.

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gordon13

May 30, 2012

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I am from Champaign-Urbana and I came into Taylor Chrysler Dodge Jeep to trade in my dodge ram for a 2007 Charger. Since I lived a couple hours from the dealership, I worked a lot with Tim and Rueben over the phone and they did every possible thing they could for me up until actually having to come in for a few test drives. I couldn't be more pleased with the service and kindness of them. Rueben went to great extremes to get me the best deal on my trade-in Ram and for the 2007 charger. The whole experience was great and left the dealership as happy as anyone could ask for. I highly recommend this dealership if you need a great deal, kind/laidback salesmen, and a straight foward staff.

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heatherann333

May 29, 2012

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I Walked into Taylor thinking I was buying a used 04 VW. My lease was up on my 2008 VW and they had a used one I really wanted. I spoke with Seth in the internet Department and he had everything ready for us when we arrived, he is a bit newer at the dealership but made sure we were well taken care of. . Our deal was handed off to Tim the ISM. He noticed right away that I was not in love with this used vw, asked me a few questions about my needs and wants. 15 min later he pulled up a new Chrysler 200 pretty loaded up. At first I thought hmm I will not like this car, BUT it had everything I was looking for and MORE. Tim listened to what I wanted took the time to show me everything this car offered. I had an amazing experience and am now once again a proud owner of a Detroit car! This is an amazing dealer I cannot be happier!!!

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heatherann333

May 29, 2012

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I Walked into Taylor thinking I was buying a used 04 VW. My lease was up on my 2008 VW and they had a used one I really wanted. I spoke with Seth in the internet Department and he had everything ready for us when we arrived, he is a bit newer at the dealership but made sure we were well taken care of. . Our deal was handed off to Tim the ISM. He noticed right away that I was not in love with this used vw, asked me a few questions about my needs and wants. 15 min later he pulled up a new Chrysler 200 pretty loaded up. At first I thought hmm I will not like this car, BUT it had everything I was looking for and MORE. Tim listened to what I wanted took the time to show me everything this car offered. I had an amazing experience and am now once again a proud owner of a Detroit car! This is an amazing dealer I cannot be happier!!!

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Jvoneil

May 23, 2012

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Dave Taylor has been good to this community. His staff is professional and very friednly. There no high pressure sales, simply sales personnel that desire to assist in any way possible.

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ladybugqueen81

May 20, 2012

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Our last 2 car buying experiences have been awesome thanks to Ray! Everyone we encountered at Taylor was friendly and they try to make you as comfortable as possible. We know, from previous experiences, that car buying can be a long, nerve wrecking process. But not with Ray, from the moment we stepped foot on the lot, we felt at ease. We're as happy with our 2nd purchase as we were with our first car from Ray and the Taylor crew. Thanks, guys, we will be seeing you again. :)

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Pamela A Rose

May 20, 2012

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Great customer service. My sales person was Jake Hendershot. Jake went above and beyond the normal job routine to help me find the perfect vehicle to match what I was looking for in a vehicle, He had also recommend another car for me however; it was stick shift and I do not drive stick shift. What did impress me was how hard all individuals worked to make this deal happen, considering I am on a very tight budget. Thanks to Jim Crosswell who took extra time and phone calls to find someone to provide me the credit for the car loan. The extra time to make a phone call to follow to make sure everything was ok and that I was happy is something we just do not find much anymore. I will definitely refer this dealership and Jake to my friends.

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Frankie

May 20, 2012

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This is my second purchase from Taylor. I went back there a second time because I was very pleased with my first visit. Tim Slattery whom is the salesperson that I have gone too is very polite and very easy to work with. He is trustworthy and always goes the extra step to ensure a great experience. I will return to Tim again in the future for my next vehicle.

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HEMROID

May 19, 2012

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I have not been happy about my experience with my 2004 Dodge Ram. By the time it reached 100,000 miles I had put nearly $6000 into my truck. Both bedsides were rusted completely through at 60,000 miles and of course Dodge said..."We there is noting we can do...It is out of warranty." At 100,000 miles the whole rear end needed replacing! That was almost $3000 dollars! After is was said and done my last episode nearly cost $2000 for an new module that was not available any where in this county and it had to be ordered from China and It would take at least a week to get it fixed! Needless to say Mr. Hendershot did a great job as a salesman! It took some serious banter back and fourth, but the Taylor Dodge Crew give me what I feel as a great deal. And they really stepped up to the plate and backed me up on giving me a deal on my trade.

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Bwesley1980

May 19, 2012

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The group at Taylor Chrysler were all friendly and straight forward. I never felt uncomfortable during the entire experience. I felt like I was around friends. I would recommend Taylor Chrysler to anyone and everyone.

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Bwesley1980

May 18, 2012

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The group at Taylor Chrysler were all friendly and straight forward. I never felt uncomfortable during the entire experience. I felt like I was around friends. I would recommend Taylor Chrysler to anyone and everyone.

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Nursemissi

May 18, 2012

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When we started looking for a car we were looking for great quality at an affordable price. Taylor Dodge did this for us. We have bought cars from this group, using Ray Marko as our dealer before, but I feel that this was the best deal we have ever made. This company took their time with us and worked their magic to make our dreams of getting our 2012 Dodge Journey come true. Every person I encountered at the dealership took time to see if there was anything we needed and make us feel at home. This was a great car buying experience from the sales team to the finance people to the administration. If you want to buy a car without high pressure sales techniques and to get a deal from someone who cares about what you actually want, need and can afford, this dealership is where you want to shop!!! We will definitely return again!!!

JM

Jeep Man

May 17, 2012

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Steve is a excellent sales consultant. He is extremely knowledgeable about the the vehicle he was selling and very fair and courteous to us as a customer. Steve went above and beyond to locate for us the vehicle that we were looking for, and had it in the dealership the next day. We would highly recommend Steve if you are looking to buy a vehicle.

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Rhickory

May 16, 2012

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Purchasing the car was a quick enjoyable experience, and the service this far has been the same. Chad and bryan rock! I would refer to chad for any friends or family looking for a car

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Wildflower

May 16, 2012

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I have to say buying a car was a big step in this economy, but Tim made me feel very comfortable. He assured me that we would find the right vehicle for me and my family. Scott was very helpful and understanding of my budget. I stuck too my guns they helped me along we found a suitable car and Im very happy to say we love it, thanks guys.

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keener

May 14, 2012

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I must say this is possibly the best dealership to buy from. Their customer service is top of the line. My wife and I first went in to take a look at a Dodge Challenger and get some prices. Chad met us in the lot and was very friendly and helpful . We test drove the challenger and a charger and Chad was very helpful in answering all of our questions. During the week after test driving my wife and I decided that we would go ahead and buy a Challenger. Through this week I was emailing back and forth with Chad on what specifically I wanted as well as other questions and he replied that day. We ended up setting up a day to come in and price Challengers with the specs I wanted. I will be honest and say I didn't quite have the intentions to buy that day but I wanted to find out some numbers and then go home over the weekend and think about it. Instead of going home with numbers, I went home with a Dodge Challenger. Chad ended up finding the perfect deal for us. Part 1 of the deal for me was finding a vehicle that I wanted and part 2 was how much I was going to get for my trade in pontiac. Chad came out and inspected my trade in and after the inspection he offered just about what I was wanting for my vehicle. He mentioned that they look at the KBB pricing because that is what all customers go by but they also check the numbers for what the vehicle sells for at dealer auctions. Either way the price was nearly the same and still slightly above my low point so I was happy. The rest is history. I must say every person my wife and I talked to at Taylor Dodge was very friendly and helpful. It never seemed that Chad was the only one helping us but the entire team was there to sell us a car and their services. I come from a family who owns a small business and customer care has always been a top priority for me. I would even pay a little more for that said service. At Taylor Dodge, not only do you get great quality service but they are willing to work with you to get the deal of your dreams. Thanks again Taylor Dodge and Chad for all of your help!

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LaurieG

May 13, 2012

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I was truly impressed with the exceptional customer service level that was provided to me by Tim Slattery and his assistant Seth, as well as Scott Clausing. These individuals made by car buying experience great and my visit to the dealership was very pleasant. Other personnel, including the General Manager, introduced themselves to me and made sure that I was comfortable while at the dealership. I was also highly impressed that Tim Slattery showed me around the entire dealership and introduced me to all of the departments, including the service department, so that I was comfortable knowing where to bring my car in for service if needed. I especially liked that Taylor Chrysler Doodge offers free car washes to customers. I would highly recommend Taylor Chrysler Dodge to anyone looking for a new or used car and I am confident that you will experience the same quality of customer service that I received.

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MikeT

May 10, 2012

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The experience was way better than I could of ever expected. Tim knew exactly what I would be interested in and I only had to look at one car (Chrysler 200). I can't say enough great things about how smooth the process was form start to finish. Seth pointed me in the right direction with complete honesty and Tim went out of his way to make sure I was completely satisfied. I was extremely happy and even referred my wife and they helped her buy the perfect car as well.

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landryeod

May 7, 2012

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Aaron went out of his way to find the vehicle we wanted. After searching a couple days he found the exact Town n Country we were looking for. His presistance along with his knowledge of the vehicle made the sale. Thanks Aaron!

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buccaneer

May 7, 2012

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Steve Olson did an excellent job. He was knowledgeable regarding the vehicles and never hesitated to get another one for us to look at and compare. Informative but not pushy. I would recommend him to others.

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scoffe7

May 6, 2012

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Great overall service. Worked with Brian Burghorn to purchase the car. Brian was very helpful in helping us find a vechile within our price range. Great customer service. Would recommend Taylor Chrysler Dogde to anyone looking for a new or used vechile.

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grandmabev29

May 4, 2012

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We purchased a new van from Taylor Chrysler Dodge Jeep Dealer in Bourbonnais, Il. It was a great experience and pleasure working with the employees of Taylor Chrysler Dealer. Made us feel very comfortable, and Never pressured at any time, and Brian B. went out of his way with us buying a new van. Thank you to Chrysler Corp., and Brian B., Eric H., and Scott C. !!!

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dkuffel

May 3, 2012

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My husband and i found Chad to be very friendly and not pushy like some dealers can be when buying a car. He was able to answer all our questions and if he didn't know he found out the answer. He is a great salesman and you are lucky to have him on your team.Richard and Denise Kuffel

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violetb2

May 3, 2012

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Chad is the salesman that sold us our 2009 van. We have had it 3 years now and I just love it. I would be lost without it. The service department goes out of their way to make sure when I take the van in for an oil change that it is in and out. They also tell me if there any issues that should be taken care of.

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bobandemiley

May 3, 2012

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I purchased a lot of vehicles over the years and these two salesmen made me and my wife very comfortable. I would recommend them and this dealership to anyone. Great people to work with.

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Laurie G

May 3, 2012

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I was impressed with the high customer service level at Taylor Chrysler Dodge Jeep located in Bourbonnais, IL. Tim Slattery, Internet Sales Manager, and his assistant, Seth, were awsome. Tim responded to my inquiry right away and helped me find the car that I wanted and was able to get me financed so that I could have an opportuity to re-build my credit. While I visited Taylor Chrysler Dodge Jeep to puchase a car, all of the personnel at the dealership were very friendly and went out of their way to make sure that I was comfortable. After buying my car, the dealership had made several follow-up calls to me to make sure that I was happy and content with my new car. That was impressive! I would highly recommend anyone that thrives on excellent customer service to visit Taylor Chrysler Dodge Jeep to purchase a vehicle and have the same experience as I did.

TY

The Yetti

May 2, 2012

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They did everything we needed. By far the best dealer I have ever been to.

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ronniemk

Apr 30, 2012

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Buying a car has always been one of the most nerve-wrenching experiences for me. We began by looking on the internet and I typed in "Best place to buy a used car near Homewood, IL" and the first thing that popped up was "Simply the best place to buy a used car" and it was Taylor Chrysler Dodge Jeep. We decided to take a drive down and by sheer luck, got Ray Marko for our salesman. He was great!! I can't say that enough. There was no pressure and he wanted to make sure we got a car that we would love. The first day we didn't find anything and I ended up going back a couple of days later for a car we were interested in. After that, the rest of the process was painless and everyone was extremely nice and professional. We ended up spending a little more than we wanted but still within reason. Although they don't have free drinks all the time, drinks were offered so I think if you ask they will get you a drink if you want one. I will definitely be going back there when we need to purchase another car and I will also be referring family and friends there as well. Thank you Ray and thank you Taylor Chrysler Dodge Jeep!!!!!

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NSchilling

Apr 30, 2012

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We had excellent experience when we bought our vehicle today. We went in there with the wants of a certain truck, and we drove of there with that vehicle. Ray Marko was awesome! He did everything he could to make us happy and get us in the vehicle that we wanted. We would definitly recommend Ray and Taylor Chrysler Jeep Dodge, in Bourbonnais to others and will most definitly be doing buisness there in the future.

JE

Jeep enthusiast

Apr 30, 2012

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This dealership truly made the buying process as easy as it could have been. Also they did not play any game with me and gave me a great deal right off the bat.

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jmort361

Apr 29, 2012

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This dealership was honest and helpful with me from the start and made the process as painless as possible, while giving me great deal on the car.

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TRJUNGLES1948

Apr 28, 2012

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HAVING NOT BEEN IN THE NEW CAR MARKET NOW FOR SOME TIME, I WAS A LITTLE UNEASY ABOUT BUYING NEW, YET VENTURING FROM A FORD PRODUCT TO CONSIDERING A DODGE PRODUCT. I CAN HAPPILY SAY THAT TAYLOR C.J.D. MADE ME FEEL VERY COMFORTABLE AND THE ASSOCIATES (REUBEN MINTON & SCOTT CLAUSING) MADE THIS PURCHASE FEEL I WAS MAKING THE RIGHT CHOICE. I NEVER ONCE HAD THE FEELING OF BEING OVER-SOLD, OVER-PRESSURED, AND/OR INTIMATED BY THE SALE. ---------------------------------------------------------------------------------------

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aschupbach0224

Apr 26, 2012

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Earlier this year I decided that I wanted a Jeep Wrangler. When I got serious about my car shopping I decided to contact Taylor Dodge as they are a very strong supporter of the local United Way campaign. My initial contact with Taylor Dodge was through their web portal which put me in touch with Tim Slattery the Manager of the Internet Sales Department. Tim obviously read my internet inquiry because he responded only a couple hours later with Jeeps that were in my price range and that met the criteria for the options I was seeking. He didnt waste my time showing me things I didnt want or trying to up-sell me into a price range that I was not comfortable at. After test driving the model with the options that I wanted Tim went into search mode to locate the exact same vehicle in the color that I wanted. Im very pleased with my entire experience at Taylor Dodge.

NJ

New Jeep Ownser

Apr 26, 2012

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Earlier this year I decided that I wanted a Jeep Wrangler. When I got serious about my car shopping I decided to contact Taylor Dodge as they are a very strong supporter of the local United Way campaign. My initial contact with Taylor Dodge was through their web portal which put me in touch with Tim Slattery the Manager of the Internet Sales Department. Tim obviously read my internet inquiry because he responded only a couple hours later with Jeeps that were in my price range and that met the criteria for the options I was seeking. He didn waste my time showing me things I didn want or trying to up-sell me into a price range that I was not comfortable at. After test driving the model with the options that I wanted Tim went into search mode to locate the exact same vehicle in the color that I wanted. I very pleased with my entire experience at Taylor Dodge.

SC

Satisfied Customer!

Apr 25, 2012

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My husband and I were in the market for a fuel-efficient, quality car for our son to drive back and forth to college. We looked at dealerships from the Champaign to Kankakee, IL area. (My husband prefers to drive through the lots on Sundays to avoid aggressive salespeople!) On a Sunday evening we spotted a 2008 Dodge Avenger at the Taylor dealership in Bourbonnais. The car was in mint condition and only had 14,000 miles. To get more information, we went online to the dealer website. (The website was so easy to use and provided us with much more information that we expected!) We sent an email to Internet Manager, Tim Slattery, who responded quickly and encouraged us to call him. My son and I went to the dealership that evening and Tim spent close to 2 hours with us, fully explaining every feature of the car. Tim allowed us to take the car home overnight so my husband would have the opportunity to see it and drive it--he was unable to join us due to work. The following day, my husband and Tim exchanged several phone calls to negotiate a deal. The price determined was acceptable and Tim was able to throw in some perks. Delivery of the car was hassle-free. Finance manager, Scott, was very friendly and helpful. Truly can't say enough about the courtesy and professionalism shown by these gentlemen. They proved to us that buying a car can be enjoyable! (Guess we don't have to limit our future car shopping to Sundays!)

AI

angel is cool

Apr 19, 2012

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I felt zero pressure when buyiing from this dealership. All sales personel were easy to talk to and not trying to be slick like most car saleman. Also the dealership is very clean, bright, and wide open. It is a very welcoming environment. I wish they had free drinks.

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strawberryshortcake

Apr 16, 2012

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I really want to Thank Kevin Emling and Rueben Minton for the help and kindness they gave while we have been shopping around for a used jeep. We had the most relaxed time no pressure to buy anything we were not looking for. I would come back again and deal with them anytime I'm looking for a new or used vehicle. I also want to Thank Scott Clausing for all the help and deals he helped with. Thanks so much for everything what a great pleasure working with Taylor Dodge. Frank and Sharon Robinson

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BobbyT

Apr 16, 2012

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What a breath of fresh air! I just moved to this area about a year ago and finally needed a car. Happened in to Taylor Chrysler Dodge Jeep to look around. From the minute I walked in I could tell this was not your typical car dealer. Everybody was friendly, absolutely no pressure. Long story short, I bought a new car from Kevin Emling and couldn't be happier. I imagine they won't please everyone every time, buut this sure was different, and pleasant, car buying experience. I would feel very comfortable sending my Mother in alone if that tells you how I feel.

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jampowell

Apr 15, 2012

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This by far was the easiest auto purchase. Everyone was very helpful, friendly, honest and was really concerned about your satisfaction. I tried to find the vechicle I wanted and couldn't, but they did. So I got the vehicle right away. I would recommend them to anyone.

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LUCIAKNOBLAUCH

Mar 31, 2012

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I RETURNED TO THIS DEALER TO TRADE MY JEEP AND I AM TOTALLY IMPRESSED WITH ESPECIALLY THESE THREE REPS. THEY REALLY ARE VERY NICE AND AND GO THAT EXTRA MILE TO PLEASE THE CUSTOMER. I WOULD NOT GO ANYWHERE ELSE. THANK YOU SO MUCH GUYS FOR ALL THE HELP WITH BUYING MY NEW JEEP. KEEP UP THE GOOD WORK AND NEVER LOOSE YOUR FRIENDLY ATTITUDE BECAUSE THATS WHAT BRINGS A CUSTOMER BACK. THANKS AGAIN. LUCIA M. KNOBLAUCH

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Stonee77

Mar 14, 2012

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From the moment I drove onto the lot until the moment I drove away, I experienced excellence. I have returned to the dealership on several occassions (Taylor customers get free car washes at the dealership) since purchasing my truck, and each visit I am greeted with the same sincere enthusiasm that I received on my first visit. I have purchased many vehicles over the years, but have never been as satisfied with any dealership like I am with Taylor. From the general manager to the sales staff, to the receptionist(s),to the service department, to the porters, everyone there does there job well. I recommend Taylor to all my friends, family, and to my customers as well.

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Amnag87

Mar 14, 2012

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This Dealership is amazing! The Sales Consultant I worked with was outstanding. I would choose the team I had working with me anytime over other Dealerships.

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KSKCOFFMAN

Mar 5, 2012

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KEVIN EMLING was a great salesman to work with if you are looking for someone who is knowledgeable and genuine. He is in no way pushy and will only show you cars that meet your needs and price. Kevin was extremely friendly and had great patience. He knew exactly what we were looking for and found us a vehicle that completely met our needs! He stayed hours past closing just to make sure that he gave us the best service possible. He is extremely honest and reliable with any questions or concerns we had! He has also kept in touch to make sure that everything has worked out! We are very pleased with everyone at Taylor and have already recommended them to anyone we know that is interested in purchasing a vehicle! Please ask for Kevin Emling because you will not be disappointed!

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splashvallye

Mar 3, 2012

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I first went to Taylor on a Monday morning for my anual three month oil change. At that time while I was waiting, I went to go see Jimmy Croswell the store manager, because we go to the same church. At that time I asked him how much a new vehicle would cost me a month. I am on a fixed income and can only afford so much money for a car payment a month. I told Jimmy to work me out some numbers for a new car. I told him to get Kevin involved with the deal because Kevin goes to our church. He is a very well respected stand up guy. Plus he is a christian and as a fellow brother in christ we are to look out for our brothers. So if you are looking for a good christian man to sell you a car Kevin is your man. Also if you are just looking for a good guy, who wont lie to you, see Kevin. I can assure you he will take good care of you and treat you right. Needless to say I purchased that new vehicle,the one that I knew before i asked,would not work in my budget. But because GOD is so good he works everything out for his good. Jimmy made it happen I dont know how, but he did. So I wanted to take some time to sit and write a Thank You letter to Jimmy, Kevin, and the whole Taylor Dodge crew for being such a nice and friendly dealership. You really made my car buying a very nice and easy experience. Thanks again for all you do and to the Service Department who takes good care of you in your time of need. THANK YOU and GOD BLESS YOU and your Dealership.

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joditodd

Feb 17, 2012

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As soon as we walked in the door we felt like family. I have bought many cars from many car dealers and I can honestly say that this car buying experience was a pleasure. Tim Slattery met our every need and answered every question honestly and knowledgeably. No high pressure and no promises that he couldn't deliver. We arrived on a Wednesday at dinner time and were surprised just how busy they were -- now we know why. Tim wanted us to get the vehicle we wanted and at the price we wanted to pay. Then, when it was time to talk financing, Scott Clausing with his vast knowledge of lenders and resources was able to get us an unheard of rate. He explained everything thoroughly and we certainly felt like he was trying his best to get us the best financing available....which he did. We walked out happy and satisfied customers and will always go to Taylor first!

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markd984

Feb 10, 2012

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The sales and management teams handled the transaction very professionally. I will definitely deal with this dealer again in the future and recommend them to friends.

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Brian

Jan 30, 2012

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i drove 90 minutes to look at a used f150 they had. on the test drive i noticed the transmission was clearly not working properly. they claim they had no idea. unbelievable. how could you let someone test drive a broken truck? i will never be back beware if you buy from them

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midwestdeb

Jan 22, 2012

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Overall experience was great. Kevin explained the pros and cons of choosing an older car over a newer. When we made our decision he explained our options. He was honest and helpful in all aspects of the sale. We would highly recommend him to anyone.

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Stephanie

Jan 19, 2012

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Same reviewer as before, another update to share with you that this dealer has contacted us a couple of times to see how we are doing with the truck, they learned about the issues we were having and have helped us to get the issues resolved with minimal out of pocket costs to us. I give them credit for following up with their buyers and ensuring our happiness in doing business with them. They do care about their reputation and quality of service.

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Tamjowojo

Jan 18, 2012

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From the moment I walked through the doors at Taylor, I knew I was in for a different car buying experience than I was used to. I had lost my previous car to a fire and was already stressed about replacing it. I was introduced to Tim Slattery and from that moment on, I knew I had come to the right place. I never felt a "buying pressure" from him or any of his staff. They were all about helping me replace my car with something that I was truly satisfied with. Bryan Davis was very helpful with suggesting different options and letting me drive the different cars overnight to help in my decision.Once my decision was made, Tim and Scott Clausing explained everything to me about my purchase and warranty options very thouroughly. They covered any questions I had before I ever got the chance to ask them. I will definately be making more purchases from Taylor Dodge!

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outdooradvantage

Jan 13, 2012

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We have purchased several vehicles from this dealership and have always had a great experience. This particular visit to the dealership started out very stressful for me because it was because of an accident that I was going to have to get a new car. I did not have any thought other than going to see Bryan at Taylor. I ended up working with Bryan and Tim and they made it as easy for me as they possibly could. They worked with me all the way through and made sure I was getting everything that I needed. I would HIGHLY recommend to anyone to go visit them for any car needs. WE LOVE THESE GUYS!

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lkandjolene

Jan 13, 2012

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I found everyone I talked to exceptionally helpful and friendly. Brian went above and beyond the call to make sure we were satisfied. There was no pressure to purchase, he gave us every option avaialable to us and then gave us time to make our decision. We were there close to closing time but Brian was more than willing to stay in order to help us in our decision. I found both Brian and Jim more than willing to help with every question we asked.

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AHolmgren

Jan 5, 2012

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I really hate having to shop for cars. But the people at Taylor Dodge really went out of their way to make it a pleasant experience. We tried three different cars, thought about it for nearly a week, and then went back to take a second look. Rubeben was friendly and very accommodating. When it came to the business of the deal, Tim was very respectful of our desires and needs. Because of the very busy day, the process went a bit longer than we anticipated. When we said we would go get some lunch and return later to conclude the deal, Tim insisted on ordering lunch from Friday's for us. That was really nice.Scott actually made the financial part of the purchase into a very low-stress experience.And I must add that the Service Department was in large part the reason we came to Taylor Dodge looking for a car. They have done an excellent job of maintaining our Town and Country which now has over 213,000 miles. Respectful, courteous, and the get the job done right the first time.

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blackram12

Jan 3, 2012

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I recommend this dealership to anyone looking to get great customer sercive and a great price. This is by far my best purchasing experience ever. Ray Marko is the man to talk to, he really takes pride in his work and cares about his customers. If you're looking for a great deal and want to get the vehicle of your dreams go see Ray Marko.

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oscar418

Jan 3, 2012

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By far thee best customer sevice I have EVER experienced!!! Tim Slattery went above and beyond to make my internet sales expeience a good one. While Bryan Davis made me feel like I was dealing with my buddy, instead of a pushy salesman. Nothing but an excellent dealership experience anyone can have at Taylor Chrysler Dodge Jeep!!! I have purchased two vehicles from Tim & Bryan, and I will recommend this dealership to anyone who is looking for a good vehicle and great customer service!! Regards,Oscar Guevara & Family

CR

Christa Regnier

Jan 1, 2012

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We couldn't have asked for better service from Pat. He was super friendly, very knowledgeable, and found us exactly what we were looking for in very little time.

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kruzinon2002

Dec 31, 2011

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The sales and management teams handled the transaction very professionally. I will definitely deal with this dealer again in the future and recommend them to friends.

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knockout1

Dec 30, 2011

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The guys at Taylor Chyrsler Dodge are the best from the time you walk in the door. They greet you at the door and help find whomever you are there to see. I have bought 3 cars from this dealership in the last 10 years. You often see the owner on the floor and he has always come over to say hello and ask how things are. I have always been impressed with them for professionalism, cleaness of the buildings and lot, and the overall experience I have had with them.

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dnhamiltus

Dec 30, 2011

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Steve is an excellent sales person. He works very hard to be friendly and get you what you want. The only part that was a bit of an issue was the fact that it took 3 hours for them to give me the best deal possible while they had possession of my car keys and took a long time going back and forth between the unseen Dave Taylor.

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KAschilling

Dec 30, 2011

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Steve has been extremely helpful throughout the car buying process and after. I needed a copy of something and he went out of his way to make sure that I had everything I needed. Steve has also been sure to follow up to guarantee that I am satisfied with my purchase.

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Harmsdc75

Dec 28, 2011

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Tim and Bryan took the time getting to know me and assess what would work best for me at this time. Realistic expectations were set, met and exceeded when discussing the vehicle, my trade, price and financing. I constantly felt informed and know I was treated fairly in all aspects. I walked out feeling spoiled and recommend Taylor to my friends and family.

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rdkipyrpy

Dec 28, 2011

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Tim is great at taking the time to answer any and all questions you may have about your vehicle, speaks to his dedication to you as a customer and the depth of his knowledge of cars in general. He is also honest about things he doesn't know, a technical question I had he deferred answering till he checked with a tech.Tim makes the sales process as enjoyable as possible, it is a treat to deal with such a salesperson in an experience which is normally nerve-racking: buying a new car.Friendly, kind, involved, honest. I'll be buying my next vehicle from Tim and Taylor Chrysler-Dodge-Jeep.

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CoreyPasel

Dec 28, 2011

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Great place to purchase a vehicle. The staff is very friendly, they make u feel at home. They go thru all the paper work with you, and are willing to negotiate prices. I remember one time I lost the key to my vehicle and they were right on it. The salesman even drove the key to me. Very good people and I would definitely recommend them to everyone I know. When I'm inneed of a car or truck I will definitely go see the people at Taylor Dodge..

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Ttvt5frye

Dec 26, 2011

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My husband bought a new (new to us) van for us just one week ago. I said before I wrote a review I want to make sure we are really happy with our purchase. The verdict: very satisfied. My husband shopped every used Toyota sienna in about a 60 mile radius for over a month. We said a prayer for the Lord to lead us to a Sienna right in town and at a great price and low and behold we believe our prayers were answered. Also, my husband really liked Pat and spoke very highly of him. He was low pressure and a very easy going salesman. Our Sienna is absolutely beautiful and everyone thinks its brand new.. but its not, its an 04. We feel we were truly blessed to purchase this van and we hope you have a great experience like we did at Taylor Chrysler Dodge Jeep in Bourbonnais.

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jend08

Dec 23, 2011

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Great Experience! I will definitely be going back to Taylor Chrysler Dodge Jeep for future used and or new vehicles. Their parts department is also friendly and organized.

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tbult

Dec 22, 2011

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Working with Ray was a great experience. He answered every question and gave helpful information. Taylor has great service and a friendly staff. I have recommended him to friends and family and will continue.

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72hayden

Dec 22, 2011

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What could have been a horrible situation became a great experience with Pat. I would recommend him to all my friends. The continued care and concern has been outstanding!

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mlee9604

Dec 22, 2011

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Ray didn't try to force me into a vehicle that I did not want. He listened to what I was looking for in a vehicle and gave me options of what would work best for me. I didn't feel pressured at any time to get the deal done, in fact it took three visits before I finally decided on a vehicle. While my vehicle was getting the extra work done (such as the spray in bed liner) Ray kept me informed and had the vehicle ready for me as promised. Overall a very pleasant experience.

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ash8785

Dec 22, 2011

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ray was super he took care of us and didn't try to sell us something we didn't need he listened to our needs and what we wanted and when we didn't buy it he didn't throw a big fit like most other salesman would he let us take our time and that was really really impressive to us we did end up buying the car but it was 2 days later. so are overall experience was great and the price was good we are very happy and will be back

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Ben1115

Dec 22, 2011

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Ray was the best we got a GREAT DEAL they dropped over $4000 on there price. Very nice state of the art dealership. everyone was so friendly even the sales people we werent working with were nice. and Dave the owner even came out and talked to us. we havent had to have any service done on our car yet but......think that would go well to. Ray WAS SUPER he had other customers to besides us and we never felt like WE werent important. he was running all over doing awesome. WILL RECOMMEND RAY as a salesmen to ANY ONE. Never felt pressured or ignored.

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rpj56

Dec 21, 2011

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I was referred to Ray Marko by a family member and upon meeting him, I immediately understood why. He is extremely attentive to his customers and really listens to what they need. I was looking for a used vehicle but was very specific about options and my budget. They did not have a truck that matched my needs at the time but Ray promised to find one for me. He called regularly to keep in touch and let me know about vehicles which were being traded in and soon, he found a truck that was exactly what I was looking for. After that, the deal was a piece of cake. I got a very fair price for the truck I was buying and was offered more than I expected for my trade. Jimmy and Scott were also friendly and helpful while going through the purchasing process. After the deal was finished, I had some extra options added to my truck and Ray was very helpful with that process as well. Overall, I could not be happier with my experience at Taylor. Everyone goes above and beyond to make you feel like part of the family, rather than just a customer. It's very obvious that Taylor not only believes in putting the customer first, but practices it every day. I would highly recommend Taylor Chrysler Dodge, and espcially Ray Marko, to anyone looking for a car.

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cathy Foster

Dec 21, 2011

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We ended up so far, buying two .new pickups at Taylor. We were very satisfied with the value of our trade-ins. We have been die-hard Ford truck people for over 20 years. Very pleased with the Rams we bought. We will be in the market for a car in the near future and we will call Ernie.

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donnalareau

Dec 21, 2011

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When I arrived at Taylor the front door was opened for me. Once inside I met Ray Marko and he was very attentive to my needs. It was raining so they brought a white van into the building so that I could look at it without getting wet. We took it for a test drive and Ray told me about all the features of the van. He has been in this business for many years and is quite knowledgable. He made me feel like I was setting at home with one of my friends. I then decided that I would like to see the redline van. He promptly had that van brought inside also. I looked at it and it had more of the features that I wanted. Then I talked to Scott, the finance guy and he had my loan approved on the spot so that I could take the van home that night. They gave me a great price on the Van and more than I had expected for my trade in.The porter washed and dryed the van while I was filling out the paperwork. He did a very good job and was very fast. I didn't have to wait on him. Overall it was a great experience. Much better than I had at another dealer.

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Mikecoradetti

Dec 21, 2011

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Pat was very knowledgeable and personable and went the extra mile to get me the vehicle that I wanted. He helped us stay within our budget and offered the kind of courteous service that made the whole process as painless as possible. Pat has also stayed in touch with us since the purchase to make sure we were happy and satisfied. We have since recommended him to a few friends an co-workers who have been thinking about buying a new car and would do so again without hesitation.

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victav

Dec 21, 2011

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Aaron hendershott is an incredible human being!! he knows how to treat people and he is an asset to the company. Employees like aaron makes a customer feel like the company is legit and trustworthy

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mpnutting

Dec 21, 2011

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Within the last five years, I have personally purchased two cars from Taylor Dodge and they never fail in going above and beyond to make me feel confident and most importantly, comfortable. After my first purchase I got to know Ray and after the first few minutes of talking to him I knew he was unlike any other car salesman i've ever met.

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GreatScottie

Dec 21, 2011

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I have been dealing with Ernie Hampton for years and have bought atleast a dozen new Jeep Vehicles from him. During the problems that Chysler had several years ago, his dealership was closed. I was not happy. But I followed him up and went to Taylor which is very out of my way. I'm so glad I did. I got the deal I wanted, and got to work with the person I have known and trusted for years. So far I have enjoyed Taylor Chrysler Dodge Jeep. I plan to drive the extra miles even for just routine service. This is how happy I am with Ernie and the Taylor Establishment. Taylor got a gem when they put Ernie Hampton on board. So thank you Ernie and Taylor for the great service I have gotten so far.

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Ditka

Dec 21, 2011

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This was not the easiest deal to get done. Not because of the dealership or salesman, but it was a unique vehicle that was difficult to find and not readily available in this region. Once a vehicle was located many of the other dealers did not want to give them up. Finally one down state would deal for it but not in trade. Taylor Dodge had to purchase the vehicle from them and then deal with me. We were able to get this done while trading in two vehicles and using corporate pricing. Through the whole process Pat McNeely was always on top of the current situation with the vehicle location and diligently worked with his management to ensure all questions were answered and every effort was made on their part to make sure the deal was completed. In the end the vehicle was delivered the price was more than fair and we reached a win win deal on the trade in values. I love the truck (best I have owned) and even after the sale had some after market work done and was still treated great. No "Who are you?" after the sale here.

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roadrunner46

Dec 21, 2011

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I had not been to this dealership for years and decided to stop in. Patrick greeted me and we started talking. Through the course of the conversation he helped build my confidence in the dealership. He was very knowledgeable, friendly and accommadating. I really liked him and felt I could trust him. After weeks of research about the vehicle I wanted I contacted him and told him. We met several times before I actually ordered my 2011 RAM truck. Because of the earthquake in Japan it took months to get the red pigment for my truck, so many months that it became a 2012. Patrick and I stayed in touch and he was as happy as me when I finally got my new truck. Since the sale he has stayed in touch and I consider him a friend. He did exactly what I like in a salesman. He was and is there to answer questions and concerns but was not pushy and didn't try to rush me. I would definitely tell friends to ask for him. I'm very happy with my truck and with my experience at Taylor.

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maegie17

Dec 21, 2011

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Ray made the experience of buying a car unforgettable. I have bought several cars from him and will go back again when I'm ready for my next one. The price is always right and I didn't have to haggle to get what I needed for my trade. Ray was honest about the condition of each car I bought. I feel safe and trust in the quality of cars that I can find at Taylor. I would recommend Taylor, and especially Ray Marko, to anyone looking for a new or used car.

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RedRider1234

Dec 21, 2011

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From start to finish everything involved with purchasing the car went extremely smooth. Great service and great car buying experience. I would recommend buying through Ray to anyone interested in a buying a vehicle.

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jamaicamecrazy

Dec 21, 2011

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I had a very positive experience buying my new Jeep Cherokee. Kevin Emling greeted me at the door and made me feel very comfortable. He was patient and a good listener. For me, purchasing an automobile is a process of educating yourself and comparing prices. Kevin was patient while I went through this process. He was knowledgable but never pushy or condescending. He always followed up with a phone call as promised. The dealership found the exact vehicle I wanted at a competative price.

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Harold H. Welch

Dec 21, 2011

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Taylor dealership has been in the Kankakee and Bourbonnis area for a long time. We have bought two new pickup trucks and two new Jeeps and now we are back to buy a Town & Country Van. The dealership is a very friendly dealership to walk into. There service department is very knowledgeable of the repairs to be done for a customer.

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slgash

Dec 21, 2011

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I gave this rating because I believe Taylor offers great service in all of these areas and Pat did an awesome job serving me and my boyfriend when we bought are new Tahoe.

BE

Bad experience

Dec 20, 2011

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I purchase a used Mercedes-Benz SL550 from Taylor's salesman Mr.Tim Slattery. The dealership owed me the navigation disc for the purchased car. They sent me a faulty disc that crashed the whole car's navigation system, forcing me to take the vehicle to the Mercedes Benz dealership for repairs. At the MB service they had kept my car for a couple of days, fixed the navigation system and charged me $449 for the parts and labor plus sales tax of $22.65. I requested in writing Taylor Chrysler Dodge to cover this expense paid by me, as it was caused by no fault of mine, but rather by Taylor Chrysler Dodge sending me a bad disc. They did not even bother to call me back. This a very bad dealership and I would not recommend it to anyone to use.

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Larry G

Dec 19, 2011

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Aaron IS A ROCKSTAR!! My wife wanted a Dodge Nitro so I took a trip up to Taylor Dodge and Aaron greeted me at the door. He was very knowledgable and personable. It didnt take long at all and I was out the door in a beautiful 08 Dodge Nitro. My wife and I both LOVE this vehichle.....bring on the snow, we have 4wd!!!!!

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chrisclev72

Dec 19, 2011

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pat mcneely is a great sales consultant it was like he allready new what type of vehicle i was looking for when i walked in and let me say he showed me a lot of great cars but the one he showed me was my chrysler 300 srt8 thay i bought what a great car thanks pat

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mlrtme247

Dec 19, 2011

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Pat got me the vehicle and price I needed. Easy process and a great Jeep. Thanks Taylor Dodge! When I get ready for my next Dodge or Jeep I'm going to see Pat at Taylor!!!

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samrn

Dec 19, 2011

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This is the third vehicle we have purchased at Taylor and each experience has gone very smooth. Dealt with Ernie Hampton and was very satisfied on both the new car price and trade in value of our vehicle. Ernie was there to help with every step of the purchase and made this buying experience trouble free. As a consumer you were waiting for the high pressure tactics to kick in or the numbers to not to be what was promised when you get in the finance office but neither ever happened. I will highly recommend this dealer and salesman to anyone I know looking for a vehicle.

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berry2012

Dec 18, 2011

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Pat was very nice and out going. he made looking at a car pleasant for myself and my husband. Pat. explained everything about the car to us. Pat was even great and working hard to allow me to test drive it in a more comfortable setting than in the night time. Pat work with our trade in and did his best to get everything we wanted in the journey and to not be so high in price. I would definately use him again.

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medinah101

Dec 16, 2011

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Great service, Tim was outstanding to deal with, he took time to explain and view the car. He also took time explain the options available to us in buying the car. I will go there again, and will recommend this dealership to my friends.

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erik.dente

Dec 16, 2011

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Customer Service: It was outstanding, Tim was a great salesman to get to work with. I didn't feel any pressure to purchase anything. He was knowledgable about each vehicle I was interested in and gave me everything I needed to make a knowledgeable decision. Friendliness: Each employee greeted me with a smile and a hello or happy holidays. If i wasn't getting helped employees were eager to assist at all times.Price: The price I got for my 2012 Dodge Challenger could not be beat by another dealership given the additional options I got and the discounts I recieved for being a military member. Great car for a great price. My warranty that I purchased cannot be beat either.Overall: Excellent, If/When I by another Chrysler product I will definitely go to Taylor Chrysler Dodge Jeep.

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fmoore2

Dec 14, 2011

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I researched around the area and found this to be the best dealership for both friendly staff and price negotiation. Everyone else in town stuck pretty close to their sticker price and had a "take it or leave it" attitude. No other dealership called my house after the visit to see what else they could do to make a deal. Everyone at Taylor was so friendly. Our salesman, Kevin, was especially helpful. He had a "can do" attitude about everything. He answered every question we asked and worked to meet our need. He found the exact car we wanted with the options we wanted. We could not be more pleased with our experience!

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joe4thgear

Dec 14, 2011

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In the last five years I've purchased three new and two used cars from big name dealers. Every experience was awful. Each experience made me dread every time I had to go to a dealer. All the salesman I had to work with were the typical sleazy, fast talking salesman you associate with the profession. None of them wanted to work with me on price and acted like I was an idiot when it came to talking numbers. They also used a lot of pressure to push the sale. I understand that the salesman, the sales manager and the dealer need to make money, but all the experiences I had seemed over the top. In summer 2011 while purchasing a new Ford Fiesta at Currie Motors in Frankfort, IL, my wife had to leave the dealer because she was so uncomfortable with the sales tactics that were used by the manager and our salesman. Both were overly aggressive and just plain rude. I will never purchase a car from them again. Now in December 2011 I bought a used 1999 Ram from Taylor Chrysler Jeep Dodge in Bourbonnais IL. My experience was phenomenal. Brian Burghorn was my salesman and I cannot speak highly enough for him. My wife and I both felt extremely comfortable with him and he seemed like an honest, genuine, trustworthy man. While talking and negotiating with him it felt like we were discussing with a friend. Our entire experience with every person at the dealer was very pleasant and helpful even though we were only purchasing an inexpensive used truck. Taylor gave me the most trade in value out of all the dealers I was shopping around at and I also feel the price on my new purchase was very fair and according to www.kbb.com it was. I will definitely be bringing my business back to Brian Burghorn at Taylor Chrysler Jeep Dodge in Bourbonnais, IL, and also will be recommending them to friends and family.

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Bonnie Ford

Dec 11, 2011

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Our overall purchasing experience of our new Dodge Ram truck was fantastic. The friedliness of the staff made our purchase enjoyable and relaxing. This was our best buying experience ever. Ray Marko was our salesperson during our purchase and has continued to be very helpful and has gone the extra mile to complete delivery of our new truck. We will look forward to future purchases with Ray Marko at Taylor Chrysler Dodge.Thank YouTimothy and Bonnie Ford

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Cars777

Dec 8, 2011

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I would recommend a family or friend to visit Taylor Chrysler Dodge Jeep because of the excellent service I recently received when I bought a new Chrysler Town and Country. Within two days of first stepping foot into the dealership I was driving away in my new car. Ray, the dealer who helped me find the car that was right for me and my family, was very knowledgeable about the various makes and models of cars sold on the lot. More than that he listened carefully to what I needed out of a car, showed me lots of options, and went out of his way to make sure if there wasn't something on the lot that fit my needs he would search for one somewhere else that did. When it came to the sale, he wasn't pushy and didn't make me feel like I was rushed into making the purchase. After comparing the price I received at this dealership and comparing it to a price I received at another, it was an easy decision to decide where I should purchase my car. From the friendly service to the good prices and extra incentives (such as free car washes), I'm glad and happy I went to Taylor. Plus, they have been great to work with in the months since in answering questions I have about the new car.

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bigpun5970

Dec 8, 2011

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Scott is by the far the best fiance manager i ahve ever dealt with. He is up front honest and truly loves a challenge. He makes buying a car simple and easy. He is the most relaible and honest fiance manager i ahve ever dealt with. You will never leave this dealership feeling like you lost something when you wlak out of his office. Again he is by far the best i have ever dealt with.

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bought2cars

Dec 7, 2011

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Bought two vehicles, new and used in less than 30 days. Salesman, Kevin E. was genuine and not typical cheesy-type. I would recommend prospective buyers to deal with Kevin.

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jword69

Dec 7, 2011

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Kevin Emling went above and beyond. The whole sales staff was extremely helpful in every way. Highly recommended will by again. Would recommend to all my friends and family Thanks to the whole staff and especially to Kevin!

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nitro2011

Dec 7, 2011

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I simply can't say enough about the Taylor Chrysler Dodge team. We have been purchasing our automobiles from Taylor for more than 5 years and from the minute you walk through the doors you are greeted by happy enthusiastic members of the Dodge Team. Ray Marko has gone above and beyond to make our purchases at Taylor Dodge smooth and rewarding. His honesty, dedication and appreciation towards his customers makes him more than a sales consultant...it makes him family. As a customer I appreciate the time Ray makes to explain the features and performance of the autos we have purchased and there has never been a time when I called Ray with questions that he didn't have a solution. His follow up skills are wonderful!! We have sent several friends and family to see Ray and they have been treated with the same courtesy and respect. Ray is truly an asset to Taylor Dodge and I wouldn't shop anywhere else.

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patterson771

Dec 6, 2011

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On our first visit to Taylor Chrystler Dodge we were greeted imediatley by Kevin Emling. We explained that we were looking for a used Jeep Wrangler - He showed us many options that were on the lot but none were what we were looking for. Without being the least bit pushy, Kevin suggested that we drive one of the newer Wranglers - with that test drive and with Kevins knowledge and friendliness, we were sold. We bought the new Wrangler and have been very happy with it. When we return for any follow up service, Ryan Voight,the service manager has been nothing but helpful and accomodating to all of our needs.We had such a good experience, we returned 4 months later to purchase our second vehicle from Taylor with the same great custumer service and friendliness.We would like to thank Taylor Chrystler Dodge for being truly profesional and great and what they do.Jim and Jill Patterson

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jtbhinc1

Dec 5, 2011

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Taylor Chrysler is a great place to purchase a vehicle from. The staff is very friendly and we will be returning to purchase again in the future.

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naw2982

Dec 4, 2011

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My purchase in August was the third vehicle I'd bought from this dealer since 2007. I've always been more than happy with my sales experience. If the dealer didn't have what I wanted in the inventory, they found a way to get it. I've also used the service department since before I started buying cars from them. Their service/parts department was always knowledgable about my vehicle and the work to be done. Most importantly, my vehicles always left the service department without any new problems coming up.

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ruthmc

Dec 4, 2011

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Aaron was very pleasant to work with and was very professional. He found just the right car. Although he was able to reduce the price some I have found that I probably could have purchased the same car for a little less elsewhere.

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aleavitt888

Dec 4, 2011

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All of the workers were very friendly in helping me buy a car. I worked with Ray Marko, and he seemed to really care whether I could get a car that would last me through college and remain in my price range. He spent alot of his time with me and my family, and since I'm a first time buyer, made sure I was understanding what was going on. I didn't feel taken advantage of in the least.

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Connie39

Dec 4, 2011

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Aaron Hendershot sold me my first brand new car!!! He was very professional and got us a great deal on our new 2010 Dodge Challenger.It was a pleasure doing business with you.

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mommahubert

Dec 3, 2011

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Kevin is a very polite and attentive sales person.I would deal with Kevin anytime.He was very patient and calm showing us every detail of how the vehicle operated.Kevin answered all our questions and informed us on all special offers such as car wash and oil change. called several times to see if everything was ok. Thank you Kevin.

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heil

Dec 2, 2011

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buying a car was made so easy by Ray Marko and the staff that I would send everyone I know to him. He was very informative and patient,answered all of my questions and took the time to explain all the features on my new car! THANK YOU RAY!

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Michellewrye416

Dec 2, 2011

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Great service, friendly salesmen. They do what they can to help you and get you what you need. I always recommend Taylor dodge to everyone I know because I've had the best sales experience there. Thank you guys for doing what you do!

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littleclown

Dec 2, 2011

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Came into this dealership because I had heard Ernie now worked there. Was pleasantly surprise with the attitude of the personnel at this dealership. Ernie worked out a deal my wife and I could live with and drove home in the car my wife has wanted for a long time. Would recommend him to any of my friends looking for a vehicle.

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belson1

Dec 2, 2011

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I am giving this rating because I had a very good experience working with the team at Taylor Chrysler, especially Pat McNeely. I am very happy with my purchase and will buy my third Chrylser 300 from this dealership.

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Peter Bilotto

Dec 1, 2011

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Mr Kevin Emling was an amazing sales person. I would refer anyone to him, I cannot say enough nice things about him He Is Truly A Professional, And Also I Have To Mention Mr Eric Hendershot was great in Taking Care Of Me Also I Never Meet A Sales Manager Like Him He Truly Makes You Feel Special.I Will Definitely Buy From Taylor Chrysler DodgeSincerely,Mr Peter BilottoHEY GUYS I REALLY LOVE MY CHALLENGER!!!

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hunterjumperfolyfe

Dec 1, 2011

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Pat was phenomenal! Through the process of looking at truck after truck after truck all the way to finding the right one for me and working out the best payments. He was friendly, never got frustrated from me changing my mind so many times, sustained a professional and welcoming disposition. He made, for me, as a first time buyer, what would have been an intimidating process go easily and smoothly.

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michaelspalding

Dec 1, 2011

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My experience at the Taylor Chrysler Dodge Jeep dealership in Bourbonnais, Illinois was the best I have ever experienced in my 35 years of purchasing autos. Mr. Ernie Hampton made my experience exceptionally comfortable and easy to understand. I will no doubt recommend the Taylor Chrysler Dodge Jeep dealership in Bourbonnais, Illinois to all of my family and friends. Awesome teamwork!

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magicmom

Nov 30, 2011

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I have purchased 2 vehicles from Ray and have recommended him to several of my friends and family. Ray is honest, straight forward and very easy to work with. I have always felt he goes above and beyond for his customers. I would HIGHLY recommend Taylor and especially Ray Marko!!

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bobduvoisin

Nov 30, 2011

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Ray has sold us at least 4 or 5 cars. Whenever I have a question on a vehicle or I am looking to buy a new vehicles, Ray handles all my questions and starts looking for my requested vehicle immediately. He calls to make sure everything is going well after the purchase. I would send anyone looking for a Chrysler product to Ray because of the way he has handled my transactions.

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christina201069

Nov 30, 2011

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Pat McNeely is a great sales consultant!!! Customer service was great, and the free popcorn that they supply there for free. Pat is a very friendly person to work with. Pat took his time to get my husband and I the car we wanted and the price, it may took him to 9pm to get the sale we wanted, but it was all worth the wait!!! Thank you Pat McNeely, your the best!!!Sincerely,Mike and Christina Clements

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haley24

Nov 30, 2011

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Aaron was so helpfull and so nice! he was verry easy to work with! great time working with him!i recommended him to my friend and she has bought 2 cars from him!!! thanks aaron!!!

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hojobenca

Nov 29, 2011

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I was very pleased, Chad spoke directly to Both us, not just to my husband. Very much appreciated from my point of selling. He was straight to the point and did not give us the run around. Met all our needs and then some. I would definitely recommend anyone to him.

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Anna1208

Nov 26, 2011

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I had just went into the dealership to see what kind of vehicles they had and what kind of deal they could give me and they were just marvelous and friendly. They made me feel like I was home. I ended up purchasing a 2011 Chrysler 200. The two gentlemen that helped were very professional and made my visit very delightful. I recommend highly that if you want to buy a vehicle that you should go to Taylor Chrysler Dodge. They make you feel like you are important whether you are buying a used or new vehicle.

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Challenger2009

Nov 25, 2011

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Steve was very friendly and courteous throughout our visit & purchase. We stopped without an appointment and very treated great. We test drove several cars and very made to feel like old friends on our first visit. We were able to purchase and drive home our Dodge Challenger in about 3 hours. We are not from this area but found our dream car on-line through their advertising.

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dizkit

Nov 25, 2011

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Chad was an amazing sales person to work with. He listened to what we wanted in a vehicle and helped us out every step of the way. He also very patient. The best part is that he helped us figure out a car that would be most logical for us, that didn't have anything to do with price. It made for a great experience!

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delbert miller

Nov 24, 2011

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Mr.McNeely worked very hard for my wife and I to find us just the right car.Because of his extra efforts and courtesy this dealer and he need to be rated GREAT. Thank You Delbert Miller PS.I will be back next year for a truck.

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Paul Mierkowski

Nov 23, 2011

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Patrick was an amazing sales person. I would refer anyone to him, I cannot say enough nice things about him. Scott was great in finding us the best financing. This is the third car we have bought from Taylor Chrysler in the last 18 months and we would not go anywhere else. Thanks Paul & Danielle

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debarnold1777

Nov 23, 2011

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I would strongly recamend buying a car from this dealership. Brian and Tim were great to work with. They met all my needs and more! They treated me like family and never took advantage. The best place to buy a car by far and i have been to many dealerships and no one can hold a candle to them. They also have the best bathrooms ever!

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jbossong

Nov 21, 2011

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Aaron Hendershot was a great salesman to work with. He made the experience very positive and relaxing. I always recommend him and Taylor Dodge to my friends and family when they are in search of a new or used car. Taylor was very accommodating with any service work I needed as well. Overall, great sales and customer service can be found at Taylor!

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the_ski_lodge

Nov 20, 2011

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My experience at Taylor has been better than any experience I have had at any dealer. I am treated like family every time I go in there. I look forward to making my future purchases at Taylor! I have recommended Taylor to all of my friends and family.

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toddblackman

Nov 10, 2011

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This was the best experience I've ever had buying a car. No dog and pony show. Saw many cars, no rush. Finally decided on one and then negotiated a very fair deal -- no hidden extras. I was treated respectfully throughout the process. I didn't believe a car purchase could be this easy. Thanks guys for being different than the rest. This review is the beginning of me spreading the word. Thanks again.

What’s more, Taylor Chrysler Jeep Dodge of Bourbonnais has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Taylor Chrysler Jeep Dodge. Check out the listings today to find the right car for yourself. Taylor Chrysler Jeep Dodge is definitely the best place to buy used cars online.