Taylor G

9 de ago. de 2016

I came to kia with not very much hope. I had been turned down at just about every other dealership...Adam went above and beyond to make everything work. The finance guy we had, his name is hootie (not sure if that's correct spelling) did everything he could to help me and they put me in a brand new 2016 kia Rio. I'm so grateful for their hard work. When I say it wasn't easy, believe me, it wasn't but everyone involved with helping me did just that, they helped me. I can't thank these guys enough. They walked me through the entire process which was really great considering I'm a first time buyer. The dealership itself is very clean. Thanks guys, xoxoxo

Mesia

5 de ago. de 2016

I am very please with the Customer service. It was my first time purchasing a new car, the staff made the car buying process so easy and worry free. I would especially like to thank Bryce Jurries who did an amazing job and his manager for working so hard to get us into a brand new 2016 kia rio.. Thanks you for your excellence in customer services.. God bless

Tmrich79

20 de jun. de 2016

My experience with Team Kia of El Cajon was very good and fun! My salesperson Jeff was very funny and explained everything in to detail. All of the workers there were very considerate and helped with getting the right interest rate for me and my credit. I highly recommend Team Kia!

Personhere

17 de jun. de 2016

Great customer service the people were very friendly and easy to work with. I would definitely recommend this dealership to others. Overall a great experience!

Brittany8

17 de jun. de 2016

I gave it 5 stars because I came there to buy a good car at a reasonable price and I got what I wanted and the service from the sale guy was informative and helpful .. Would highly recommend

Amazon princess

11 de jun. de 2016

I m a first time buyer so suffice it to say I was scared and over whelmed by the car buying process. Glen R was super understanding and took his time to answer all my questions and find the right car that would fit my needs and my budget! I drove away happy! Go see what they can do for you!!!! I promise you won't regret it.

Ender

29 de may. de 2016

***WARNING*** DO NOT PURCHASE A VEHICLE FROM THE DEALERSHIP! ***WARNING***Here is why: This dealership consistently engages in deceptive and deceitful sales practices. If a dealership is willing to, on a large scale, use deceptive and aggressive sales tactics to get people into the establishment under false pretenses then they will use similar deception if you are considering purchase of a vehicle. This will always, and ultimately be at the customers expense and detriment. DO NOT COME TO THIS DEALERSHIP IF YOU WANT TO BE TREATED FAIRLY, HONESTLY, OR REASONABLY.

rickgoldenstein

18 de may. de 2016

Shaka was a great saleswoman and very polite, professional and knowledgeable of the KIA product. When I first came into the dealership the weekend past, I didn't have a good experience with another salesperson, an Asian gentleman, but Shake made up for it.

Sporty

17 de may. de 2016

KIA of El Cajon was very easy to work with. Jose was my salesman and he was very friendly and not pushy. I leased a beautiful new Sportage and I love it! Ask for Jose if you are looking for a new car!

costalesap

17 de may. de 2016

Hootie was awesome. He was polite, patient, very knowledgeable, and honest. The financing was quick and everyone I came in contact with made me feel at ease. Hootie was particularly impressive with his "pampering" and went through all the vehicle features in detail. I really appreciated that.

Jmay04

11 de may. de 2016

Took my car in for service during lunch time and was taken in right away. The shuttle drove me back to my workplace and picked me up whe car was ready. Very friendly staff and helpful. My car was ready to go within an hour and a half from when I took it in. Excellent service department.

Colt

11 de may. de 2016

The service was on time. The crew explained all the things that was done and need to be done in the future. The waiting area is clean.

jedijenna

9 de may. de 2016

Love this place, didn't buy my car from here but I wish I had. I hate the lemon grove Toyota dealership where I bought my Kia Forte. Found this place and have nothing positive experiences going here. So much so that recommended it to several people including my best friend, which resulted in her buying her car there. She had a pleasant experience buying her car there that I wish I could go back and buy my car here! Your company rocks!!!

mynenni

3 de may. de 2016

Three years ago my husband and I purchased two cars in one day because of the great service we had received when we first arrived and how fair and reasonable they were during the entire sales process. Fast forward through three years of amazing service at the service department for our routine oil changes and car maintenance, then they called saying that they were looking to increase their inventory with the make, model and year of car we had purchased. Because we had such great experience in the past, we decided to help them out with this request; we didn't mind too much having to start paying again on a new car and wanted to upgrade some of the features on one of our vehicles. They worked tirelessly to get us into the vehicle that we wanted and were amazing every step of the way again. We are very pleased with them and will most likely continue to do service with them in all areas.

Boris

28 de abr. de 2016

The sales guy was very helpful (Mo) and made it easy for us to walk out with a brand-new car,I would definitely recommend to go to Kia Of el Cajon to get a new car

Happy owner

27 de abr. de 2016

The Staff at KIA of El Cajon is and has always been professional when they address me and the service crew is over the top when it comes to there work ethics and are truly concerned about my wait time while the car is being serviced. I wish KIA would consider selling trucks, if they were built like there cars I would defiantly own one..

verncarr

26 de abr. de 2016

When I bought my car I was helped by Hootie and he was fantastic. He didn't try to sell me something i didn't need and explained why a lease was not a good option for me. I'm super happy with my purchase and would recommend Hootie to anyone.

claugue

13 de dic. de 2015

Went in hesitant not knowing what to expect and watching every move because I thought we would be pressured or the crazy sales schemes but NOT at all, it was great!! Rick was so professional and informative. We actually felt like he was looking out for US! He was warm and always gave us time to think and make our own decision. My dau was first time buyer and she had an awesome experience with RICK and Team Kia of El Cajon. Thank you to everyone Rick our salesman, and Gerald who made our deal worthwhile. SHe is a happy first time-buyer of a Sol. Highly recommend!

sndstream

17 de nov. de 2015

Great salesman(Greg Abbott) and got the car at the price I offer. The only catch is that this dealership puts a clear protection(door handles and on the side of the door) on all of their vehicles and stick it to you at $495. Greg mention the product but fail to tell me that I would be buying it. I thought it was a bonus the dealership does to enhance the sale of the vehicle. it turns out it wasn't. I made my case about them sticking that cost to me since it wasn't a option and the manager only response was that it's on the vehicle and the product comes with a lifetime warranty. was going to back out but wife kick me under the table twice(a sign to stop arguing and you got your offer amount). went thru with the deal because the car was in great condition/low miles and I got my offer price. this dealership need to get rid of the guy in finance because it took forever to get our paper ready to be sign. So, watch out for that extra cost!! 3 star due to finance guy and extra cost

Tina Camargo

7 de nov. de 2015

My son and I went to team Kia of El Cajon looking to buy a new car. And we were helped by Eric. Cermeno and Jeff K. During the time of our visit I received exemplary service from both of these gentlemen, they both work very hard for me to get a new car. I in the last couple years have had a really hard time I lost my car I lost my home I lost everything, I am now rebuilding my life and it could not have happened without the help of Eric and JeJeff with their caring, professional, and excellent knowledge of their product and on how to get someone like me into a vehicle! If it were not for them me being disabled would still be walking at the bus and trolley, but the work that Eric and Jeff did was truly amazing! There were a few issues that me and my son needed handled and Eric and Jeff took care of them right away! The service was nothing more than amazing and I would recommend anyone friends families everyone to team kia of elcajon to purchase or any service needs! These two gentlemen are angels in disguise and would do everything in their power that they can to make their customer happy and assist them in any way possible that they can! I feel that team kia of elcajon. Is lucky to have these two gentlemen on there by their side and on their team! I feel like I was truly blessed to be able to have been serviced and helped by these two gentlemen I am truly happy with the help of them of helping me find a car and getting me into a car! You guys rock!

Huggie123

11 de oct. de 2015

Very disappointed with the sevice I received here. Not interested in working with the customer in any way shape or form. Watched other sales get up and walk out at the same time.

Edwina S. Team Kia Fan!

28 de jul. de 2015

I recently purchased a used car from Team Kia in El Cajon. I love the car I bought, but it was having issues with the AC. There was no warrantee on the car any more and the AC went out. They took the car and repaired it at no cost to me. I expected to have to pay for the repair, and was pleasantly surprised to be treated so well!! Mike and Eric from the service department took the car in on Monday morning and gave me a ride home. A few hours later they returned to pick me up and the repair was done, at NO COST to me!! I know they could have shined me on and had no real obligation to fix the AC without charge. This was especially special to me since I am on my retirement fixed income. I would buy another car from them and would recommend them to anyone who is looking to buy a car!! Thank you Team Kia!! You restore my faith in car dealers!!

Juan Madrazo

6 de jul. de 2015

Jeff and the financial department did an outstanding job. I will share my experience and follow Team Kia of El Cajon on Facebook.

JM

20 de may. de 2015

Poor design causes bumper failure,I must say my buying experience was a five star!.. But now that I own the car and it has 10,000 miles I am sad to say I am on my own:( very disappointing that the lack of warranty overshadows the great buying experience! I bought my 2015 Kia Optima in for a warranty issue, my bumper had separated from the inner wheel well liner causing my bumper to flap in the wind when driving and become dislodged. If you look in the wheel well "front of car" you will see that the bumper is attached to the black inner liner. Where this attachment is, the mold on the bumper is paper thin where it attaches "extremely poor design"Anyway the dealer is saying since my bumper has an extremely minor scratch on it they are saying the separation is due to an impact. This scratch is under the bumper and due to driving up my steep driveway and has NEVER been impacted. So basically they are saying I am lying so they don't need to cover it!My wife has a Ford Focus with 110,000 miles on it and has extreme scratches from the same issue and the Ford has not fallen apart. After all this has happened I went and read the reviews on KIA warranty issues and found that KIA covers nothing as the reviews from thousands of unhappy KIA owners are overwhelming! My advice: before you buy a KIA look up the reviews for warren issues and you will see for yourself!..Signed,Disappointed!...5-19-15

JM

19 de may. de 2015

Poor design causes bumper failure, I must say my buying experience was a five star!.. But now that I own the car and it has 10,000 miles I am sad to say I am on my own:( very disappointing that the lack of warranty overshadows the great buying experience! I bought my 2015 Kia Optima in for a warranty issue, my bumper had separated from the inner wheel well liner causing my bumper to flap in the wind when driving and become dislodged. If you look in the wheel well "front of car" you will see that the bumper is attached to the black inner liner. Where this attachment is, the mold on the bumper is paper thin where it attaches "extremely poor design" Anyway the dealer is saying since my bumper has an extremely minor scratch on it they are saying the separation is due to an impact. This scratch is under the bumper and due to driving up my steep driveway and has NEVER been impacted. So basically they are saying I am lying so they don't need to cover it! My wife has a Ford Focus with 110,000 miles on it and has extreme scratches from the same issue and the Ford has not fallen apart. After all this has happened I went and read the reviews on KIA warranty issues and found that KIA covers nothing as the reviews from thousands of unhappy KIA owners are overwhelming! My advice: before you buy a KIA look up the reviews for warren issues and you will see for yourself!.. Signed, Disappointed!... 5-19-15

keyonas

25 de mar. de 2015

Got wrong price quoted, not a good look on the dealership. Didn't really do nothing to work with me. The only good I could say was chief seemed more caring.

ld

21 de feb. de 2015

First they bought Boston Market for my family of 6 they even went to Boston Market and brought the food to us at the dealer. AMAZING. Finance company rose % rate so kia lowered car payment to keep the monthly payment the same instead of going up. AWESOME. This was the second car i bought from them. The first car was a pontiac grand prix.good car. Thank you very much.

Bolochito454

2 de ene. de 2015

Made and appointment days before 2 pm had to wait over 45 min no sale reps! Was told if I buy a new car there was a $6000 Kia rebate After waiting for another hour I was told my Bmw car trade in value was $2000 I looked it up not true $4700 plus I was told I would need an additional $6000 down payment for a new car ! The Kia condenza & optima are very light car the door ware very super light weight I don't think I could feel safe driving a Kia I could get a ford f 150 for same prices! I have to buy my snakes and soda from a vending machine at Bmw I get free snacks and coffee 2 and half hours lost on first day of 2015 Thanks

Dennis C.

1 de dic. de 2014

It is my pleasure to recommend Team Kia of El Cajon. I recently purchased a pre-owned vehicle and The entire experience was absolutely super. The sales staff worked as a team! From my first contact With the sales person to the final paperwork and a drive off the lot the watchword was customer care! I would not hesitate to recommend Team Kia to friends and associates. The key is the high attention Paid to customer care. When it comes time to purchase your next vehicle drive straight to Team Kia And enjoy the experience..... You will be glad you did!

srichards12

6 de nov. de 2014

I am new to Kia and was hesitant to leave my previous dealership, Honda. I was unsure how I would be treated at KIA. I was referred to the salesman, Greg Abbott. I would highly recommend him! I don't have enough nice things to say about him. He was patient, understanding, he answered my countless questions, he explained things to me in a way I could understand and he tirelessly worked with us (over the course of 3 days) in helping me find the right car that fit my needs, not his agenda! He wasn't pushy, or demanding. He was honest, and talked to me as he would his own child. Greg Abbott was not the only one that exemplified exceptional service, a few others that made my purchase possible was the entire finance department, especially Mike. Mike spent 2 days on the phone calling every bank in San Diego to try and find me the best financing for my car. He ensured all the paperwork was exact and that my car payment was one that I could afford. I have to admit the entire car purchasing process is a huge ordeal and is stressful! I practically lived at the KIA dealership in El Cajon for 2 days! They paid for my dinner while I was there and was constantly keeping me posted on my car process. Because of the dedication that KIA has for their customers and for people like Mike and Greg I walked away with a car that I love and can afford. Thank you for what you do on a daily basis. By the way I just purchased a 2012 Kia Forte ex. I couldn't be happier with the care and service I have received at KIA in El Cajon.

Joe M

22 de oct. de 2014

Team Kia of El Cajon I am 52 years old and spent many dayss inside car dealerships and purchased more vehicles than I can count! Up until 2007 my credit was golden so I didn't really have to worry about financing and had never really understood how hard the finance departments work. Now I am like so many others fighting to rebuild credit and have bought a few cars since, all bad experiences! From the moment I walked into Team KIA of El Cajon I was impressed, it wasn't a mob they had a clear system to walk me through everything! I explained right away that I had bad credit and didn't want to waste there time but needed a new car badly for the job I was changing to. The Sales person said, no problem we can get most anyone financed (how many times have you heard that?) So we started the process of going though inventory, found the right car, 2015 KIA Optima and the sales person was actually able to walk me through it from tires to radio, I was extremely empresses! I told him I liked it and lets try to make a deal. Now the part that all car buyers dread! Finance, they ran my credit and found that I indeed had bad credit, about a 580 credit score then the bomb, shell I told him I only had a thousand dollars to put down and gave the a payment amount I could work with, they went to work, and in about 2 hours I sat down with finance Mike and he explained when youre done here your done not like other car dealers when you drive out and then they go to work on getting you financed They then walked me though rest of the Team KIA process including an impressive walk through of all of the car functions and even synced mine and my wifes phone to the car, WOW I have never seen anything like this! Back in the day I had bought a 75,000 Range Rover and didn't see this kind of service! WOW For anyone else they would be done, but not me this would have been the case as I was completely financed and even knew the finance company. Unfortunately I had an extremely bad break up with my previous employer so they did not verify my income to my finance company throwing a huge wrench in the mix, its obviously hard to finance a car If you cant get your income verified!; this is on me, not the dealer. This is where Mike and Tom in finance went to work! It took a couple weeks of these two going back and forth with the finance company, my old employer who would not verify my income, It even went as far as them having me meet in person with the finance people at the KIA dealer; OK at this point I was amazed at how hard this two worked to get my deal completed. Anyway, in short I now own a new KIA and have never seen people work so hard for a commission check. These guys obviously went to bat for me because they truly cared it wasn't about their paycheck! You have my deepest gratitude and will be a customer for life! Sincerely, Joe M October 22, 2014

Elliot B.

31 de ago. de 2014

After having the worst experience trying to buy a car!!!! (regardless of the price never go to these shysters) at North County Kia I almost gave up on getting my wife the car she wanted. But fortunately Cameron and crew of Team Kia El Cajon came to the rescue. We got the car we wanted at a reasonable price from professionals. Event though the location was not ideal (45 min drive) my family and I made the trip to El Cajon from Carlsbad. I have to say that it was well worth the drive and as pleasurable as buying a car could be. Heed my warning, do not I repeat, DO NOT GO TO NORTH COUNTY KIA!!! Dont waste your time and activation.

jrcaragan

26 de ago. de 2014

Worst experience from a car dealer. I came in with pricing from my credit union. To make a long story short, the cost of the car was more than the internet listed price. They tacked on a $495 cost for a sealant that they said couldn't be removed. The sealant was basically a sticker along the edge of the door and under the door handle. They also said this was a required cost of the dealership and their was nothing they could do to take off the cost. So why not include it in the sticker? Why the hidden cost? I felt taken advantage of. I will never do business with this dealership again. No referrals either. BE CAUTIOUS WHEN DEALING WITH THEM. Walk away if you have to... I should of but I didn't know any better. Now you know... And knowing is half the battle. : )

Betty

24 de ago. de 2014

I don't like to deal with dealerships, but this experience has left me surprised. I told Memo what I was looking for and he delivered what I needed. Thanks Memo

Juan Carlos & Sonia

18 de jun. de 2014

Thank you Memo Rueda for your excellent customer service!!! You made our buying experience relaxed and easy! Your friendly and polite personality made us feel at home at Team Kia El Cajon. My husband and I are very happy that we purchased the car we wanted (Kia Forte) from your dealership. We highly recommend you to anyone who is considering to buy a KIA. Thank you Memo!

sallytubo

27 de may. de 2014

I got my new 2013 optima here and I sent my roommate to buy a used car here as well. They treated me right and helped me even though my credit is a little shaky. Thanks team!

Conner

22 de may. de 2014

Memo Rueda and the people at Team Kia of El Cajon made our leasing experience a breeze. From start to finish the process was quick and painless. A+

Lori and Curt

11 de may. de 2014

The experience myself and my husband experienced today at Team Kia of El Cajon was one of most favorable car buying experiences we have ever had and we were "blown way" by how easy it was! We have purchased and leased several vehicles during our lifetime and have never, ever experience such a pleasant, professional, relaxing experience as what we experienced at Team Kia of El Cajon. There was absolutely no pressure to buy whatsoever. We told our sales rep, Memo Rueda, exactly what we wanted, the price range we wanted, what we could afford monthly, etc. That's all it took. Memo took it from there. Not one time did they ask for more money down, or even attempt to come back with a higher monthly payment than what we wanted. They knew and respected what we wanted, and they made it happen. We spent very minimal time at the dealership, not only during the negotiation, but also doing the financing paperwork with Nick. It was very fast. We spent at total of maybe 3 hours at the dealership from when we literally arrived to test drive a car, to when we actually drove off the lot with our new car. It was that easy! Excellent time management! Zee (who showed us how to operate the car functions inside the car was very kind and informative also). Everyone at Team Kia was extremely friendly, informative, helpful and just a great experience all together. We really cannot say enough wonderful things about our experience at Team Kia of El Cajon! One of the best car buying experiences we have ever had! We will highly recommend Team Kia of El Cajon to all our friends, family and co-workers without a doubt! Memo Rueda went above and beyond and we appreciate all that he did for us and want to express our extreme gratitude to Memo, Javier, Nick (of Financiing) Zee and literally everyone at Team Kia of El Cajon! We will be back to buy our next car there without a doubt! Thank you all again for making our car buying experience an actual fun experience, rather than a nightmare, which was our experiences in the past with other car dealerships! Great job Kia!!!

Lori W

10 de may. de 2014

Went in today only for a test drive and was so pleased with their customer care, the selection of pre-owned autos, and their willingness to deal that I ended up driving away in a new car! I was fortunate to meet General Manager Chris George, who put me in the care of Memo Rueda, an experienced sales professional who saw that all my shopping needs were met. It was a busy afternoon, but no one was too busy to spend the time I needed to feel comfortable with a decision as large as this. Memo researched their inventory, selecting vehicles that truly met all my wants and needs in a new car. I never felt pressured or rushed in any way as I drove several vehicles before finding the right match. Chris George checked in with us several times which I found refreshing. In my previous experiences at a car dealership I never even saw the General Manager, let alone met him! Scott in financing was outgoing and friendly and made the money portion of the experience painless and reduced my anxiety. Memo remained there until I was in the driver seat, even assisting with the final detailing of my new vehicle. I could not recommend this dealership any higher. If you're looking for either a new Kia, or a pre-owned vehicle, you should definitely stop by and take a look. Ask for Memo, you won't be disappointed.

Sammuel M.

4 de may. de 2014

I was needed to meet a deadline on getting a leased vehicle for work. I explained to Bryan Bainqualls of El Cajon KIA what I was looking for. He made it so easy and relaxing, I wont go to another car dealership but KIA ever again. If you are looking for a no hassle, relaxing car buying / leasing experience, I highly recommend stopping in and talking with Bryan and the staff of EC KIA. Great Job!

Haley

29 de abr. de 2014

Our overall experience here was amazing. From the moment we submitted a price request online Memo Rueda went above and beyond to ensure that all of our needs were met and questions answered. We will definitely be back to Kia of El Cajon!

WilliamConyers

29 de abr. de 2014

I purchased a 2010 VW Routan. Within 1 day the floor carpeting was folding over itself. I brought it in 3 times and it still hasn't been repaired properly. There was a knocking noise in the sliding door that they didn't repair. I took it into a local body shop and found out that the back end was completely rebuilt. It was never reported to Carfax. I am now left with a lemon. I asked the dealership if it was just something that could have been overlooked. The reply was, "The rear end was put together extremely poorly. Anyone could see the weld points were done improperly." This station lies about accident history and will not repair anything. Do not shop here if you care about your wallet.

Lori

25 de abr. de 2014

Being new to San Diego and a single female, the car buying process is definitely not one of my favorite things, but I had such a wonderful experience at Team Kia thanks to Memo Rueda that even though I could not purchase a vehicle, I still wanted to share it. From his first email and phone call, I got a sense that he was really down to earth and very respectful, when I showed up at the dealership he made sure to ask me questions that I had not thought about and answer them all, he made me feel very at ease, and even when I could not buy a vehicle, he was very courteous and understanding, I am for sure going back to see Memo once I save up for my down payment, I really like the Forte.

Tamra Todd

21 de abr. de 2014

I came in just to see what was on the market and heard only good things about Team Kia of El Cajon. Bryan Banquills was superb! He want a pushy salesman which I do not appreciate. I have already shared my experience this past weekend with family members and church! I am extremely happy with my experience. If you are interested, please call Bryan at 619-788-6532. HAPPY, HAPPY, HAPPY! !!

Kevin C. Hall

17 de abr. de 2014

I got a pre-approval in the mail from Kia - El Cajon. I went to the website to find out the value, filled out the requested information and submitted it. This did not produce the information I expected. I was called by a call center somewhere in Iowa that didn't know how to pronounce El Cajon. The rep asked me more qualifying questions but still did not tell me the value I had been "pre-approved" for. I was told that I would only be able to get that information after I had identified a car that I liked. I went in this afternoon and spent about an hour with a new salesperson named Jason McElveny. I found Jason to be a straight shooting, consummate professional. We discussed my options and I felt extremely comfortable dealing with him. If you are looking for a new or used car, I can give no higher recommendation that to advise you to check with Jason at Kia in El Cajon before you buy. Perhaps his supervisor would be disappointed to know that I did not buy a car today but I can say with confidence that I would not hesitate to buy a car from Jason and I intend to recommend him to my friends. Referrals are the best way to develop business and I think Jason will have no problem building his referral network quickly. I've dealt with a few car salespeople while shopping for a car and I've dealt with some of the worst. Jason McElveny is a breath of fresh air in a world filled with typical "used car salesmen". I really liked how my BMW drove... when it would run. I like the fact that my Camry starts every time but it lacks style. I never considered Kia to be a possibility, until now. I like the Optima Hybrid and I will definitely to back to Kia, El Cajon.

Marlene

15 de abr. de 2014

I just bought a car, and Memo Rueda gave me an excellent service I would definitely go back and buy a car from Memo if I needed to.

Benjamin and Brittany

14 de abr. de 2014

We were stuck. The engine blew on our only means of transportation on Friday night. We called Memo on Saturday morning as a long shot. We figured there was no way we could finance a car. He took our info, got us pre-approved, drove all the way to Guatay and picked us up. We test drove two cars and settled on a Honda FIT. We were there for 2 hours, and drove home Saturday in an almost brand new car. We are so greatful to Memo and all the staff at the dealership. It was an unbelievable experience. We will be back again.

Sarah Thomas-Carter

12 de abr. de 2014

Xavier Martinez was my sales man he was very knowledgeable and friendly. He made everything very easy with absolutely no pressure. I was hesitant to come buy from a dealer but it has been the best buying experience ever.

Miriam

10 de abr. de 2014

I went to Kia of El Cajon and was helped by Memo, he was very professional. Made it very easy for me to get my new car.

Tracy

6 de abr. de 2014

I was really pleased with my car purchasing experience at Team Kia of El Cajon. I had been to several other dealerships, and the customer service I received from Bryan Bainqualls at Team Kia was UNMATCHED. I was looking for a Compact SUV and Bryan was super knowledgeable and professional. He took the time to work with me, he listened to what I was looking for and he was very patient with my changes about which SUV was right for me. He did a very good job giving me the information I needed to make my choice, and in the end, he was able to find the PERFECT vehicle for me! He was very accommodating, he never pressured me, and he took the time to answer any questions or concerns I had. Since my visit to Team Kia of El Cajon, I have told several people who were considering buying a vehicle to see Bryan Bainqualls at Team Kia of El Cajon and I will continue to do so. I am definitely a satisfied customer!

Tanya Woods

6 de abr. de 2014

Bryan Bainqualls is absolutely amazing. He put in more effort than the average sales person. We worked together for over 4 hours and he was able to get me in a brand new 2013 Kia Optima Hybrid. If you have any needs questions or inquiries you've got to get with Bryan. He will do his best to make sure you leave with a smile on your face and the keys to a great Car in your hand. I am an overly pleased customer and would most definitely recommend anyone looking for a CAR to come down and see Bryan.

WenM

5 de abr. de 2014

Memo was very knowledgeable and very informative, he made the buying process very easy, I would recommend him to anyone looking for a car.

Happy Camper

22 de oct. de 2013

I went in to see if I could get help on financing a car. And Lloyd "Chief" Bertalot helped me tremendously. I plan to refer all of my friends that are looking to purchasing cars to this place and to the guy that made it all possible!!!! I'm a happy camper!!!!!

Kia Soul !

18 de oct. de 2013

I just got a 2013 Kia Soul ! loaded here I love the car! I worked with David Gunn for a few months when i was waiting for my settlement to come in. He was really cool called me off and on maybe one time a week just to check in. David Gunn is a really good guy not pushy. He asked me what car i wanted and with what. he did not have the car i wanted so he went and got one that was a 100% what i wanted it. made me a really good deal on it as well. My wife and I went to Kearny Pearson Kia we were shopping to get the best deal we could. David Gunn was up front with us and offered us the best deal. We did not have to haggle over the price at all. Kearny Pearson Kia Lied to us, put in rebates that they could not hold up or keep there word on. Kearny Pearson Kia made is look as they were beating Team Kia but when it came down to it they were not even close to what David Gunn could do for us. If you live in San Diego and want to buy a Kia call David Gunn he will do everything he can for you to get you what you want and for what u want to pay for it.

CAR BUYER

23 de ago. de 2013

I had an awful experience when I visited Kia of El Cajon. To be honest, the sales associate was friendly and not pushy. However I came into the dealership with a open mind and would have purchased a car on the lot that day. Once the credit department got involved the situation turned into a joke. I was told that I had bad credit or hold on.... the guy said that maybe he was looking at somebody else's credit history. I explained that my credit score was indeed good and I asked him to go look at the right history. After waiting 15 minutes, he came back and said that I didn't have enough money to put down so he couldn't help. At this point he had no idea what I was willing to put down. He never even asked!I have experience the loan biz and it was clear that this guy had no clue what he was doing. I asked to speak with the manager of the loan department but was told "he's to busy". I walked out and will NEVER GO BACK. My plan was to purchase a car that day but after my horrible experience I decided that I'd buy from a dealership that actually wants to sell vehicles.

Jim

21 de ago. de 2013

Went in to purchase a new Soul, knew which car and had a check in hand. It took over 4 hours to complete this transaction. When the financing paperwork was given to me I noticed it had things I had not asked for, things I had already said I didn't want and things that I didn't know what they were. I got vague answers about the alarm system. The finance person pushed for the extended warranty and the alarm system. By the time I left their lot I was happy to leave and not come back. I did purchase a Soul from them and I hope I don't regret it.

chloe93

13 de ago. de 2013

Nick greeted me on the showroom floor as I had an appointment with him from a internet inquiry. I kind of knew what i wanted but his knowledge of the different trim levels sure helped me firm up my selection. It sure pays off dealing with someone that has been in the business as long as Nick has. They call him "The Kia Guy" and it sure showed. I will tell everyone about Nick and Team kia of El Cajon.

Layinglow

8 de jul. de 2013

I drive from Clairmont to El Cajon because they are so much better than Kia of Kearny Mesa. Their prices are much better and their customer service is superb

ADALBERTO RIVAS

25 de jun. de 2013

Outstanding service great place to buy a Vehicle Great customer service friendly You will love your experience to buy a new or used vehicle

Mike L.

11 de jun. de 2013

Went in to see a used 2003 Chevrolet Suburban I had spotted on their internet site and met Ryan (our sales guy) and hopped on in for a test drive. Loved the vehicle super clean and runs excellent and also priced right. Worked up some numbers and Gerald and Ryan got me the payments I wanted and walked out with keys to the Suburban! The dealership was then closed when we finally completed the paperwork, and many thanks to Ryan for driving the Suburban to my house (as I had my other car with me and no means of taking two cars home by myself) and I then dropped him off at the dealer so he can call it a day. I had a very high interest rate on the first contract I had signed, but three days later Jorge from the finance department had been trying to get in touch with me and I thought, "here we go, they want the Suburban back cause of my bad credit history and no bank wants to finance me". I finally went back in and Jorge (finance) got me a great interest rate (for my credit rating) and even a cheaper monthly payment! Good Honest Dealership that is hard to come by ANYWHERE. Thank you TEAM KIA OF EL CAJON for getting me my dream truck/SUV at a very good price!

disetr02

6 de jun. de 2013

Two huge problems happened with my purchase... First of all, the deal that was ironed out was not the deal typed up in the contract, and when brought up to the finance guy, they told me to take what was written or they would hike up my interest rate. Second, they added a third party warranty to my contract which cost 2,500. Throughout the whole transaction, they told me the car had a warranty included. Huge difference between included and we're going to secretly charge 2,500 and hope you don't find out. It's been three months since I bought my car and I'm still waiting for them to refund me those $2,500 and when I call, the person in charge of the refund is busy, away, or incapable or returning messages left for him/her.

Liz & Bowie

31 de may. de 2013

I started out taking my Saturn to this dealership before Kia took it over. But I stayed with them thru the change so I've been taking my car there for service and repairs for atleast 8 years now. I have ALWAYS received the best service. I tried a small, local mechanic a couple of times and found out the hard way that the best service AND PRICE was right back where I always go - Kia of El Cajon. Check this out - the other day both my tail-lights were out. I took the car in and within 15 minutes I had both lights replaced and a free car wash for $8.70! I doubt I could have bought the bulbs myself for that price! Or got the car washed! Jessica runs a tight ship, and everyone is always friendly to my dog Bowie. These folks know their stuff and are really good people. I've never taken the time to write anyone a review before, but these folks deserve it.

Robert

1 de may. de 2013

Went in for oil change, had called before, Mike estimated 45 minutes once on rack. came in, was served immediately by technician Diego, who worked on my car. Service advisor Jessica wrote up my ticket. Diego did a great job on vehicle, checked various items. I had mentioned a loose plastic grill on front of car, Diego and another tech were able to reattach quickly. Service was completed within time frame offered. All the employees I dealt with were very friendly. The updated store looks wonderful. I have always been happy with previous visits as well.

Kiara D.

15 de abr. de 2013

Team Kia stands out to me due to their great customer service! The staff at Team Kia of El Cajon are very friendly. From the moment we arrived, they extended positive attitudes in a very laid back atmosphere. Nick assisted us with our car purchase, and he was awesome. He did not haggle or push us to make any decisions we didn't want to make, and gave us the best deal possible. We were at the dealership for only 3 hours and left with a brand new car! Craig in the financing department is also very nice! Team Kia made the sometimes stressful choice of buying a first car a very positive and exciting one for my mother and I. When I went back to get my first full gas fill, they already knew who I was and what I needed when I walked in. If you are looking for a great KIA and great customer service, go to Team Kia of El Cajon!

Kia Optima owner

3 de abr. de 2013

I am so disappointed with the service department. I took my 2012 Kia Optima in for a 15,000 mile service on Monday. When I got home my car was dripping oil from the undercarriage. Not a ton of oil, but it is a year old car. It should not be dripping oil. What really upsets me is this isn't the first time. The first time I got my oil changed on my brand new car, at this same dealership, it dripped oil all over my driveway and garage floor. 1st time, shame on you. 2nd time, shame on me. When I asked the mechanics today, "why does this keep happening?", the response I received was, "The new Optimas and Sorentos have a plastic tray underneath where we change the oil. If any oil spills on that, it is going to drip if someone doesn't clean it up." So, we know there is a problem and nothing is being done to address it? I will not be returning to this dealership for service unless I am reassured that this problem has been addressed.

Bob and Hiedi Squibb

21 de mar. de 2013

Purchased our car with no issues from start to finish. Dale our sales guy walked us through the process with ease. Dale helped us go over the car and set up certain things prior to leaving the dealer. I took the car in the following Monday for the clear coat detail and the service department and Mike were the best. Everyone at the dealer was friendly and very thoughtful (opening doors and saying hi even if they weren't the one selling you a car) We are new to Kia and very happy with our service so far. Bob and Hiedi

Todd Fortney

28 de feb. de 2013

I called down to the Kia of El Cajon and talk to Jeff Richards. He was very friendly and very professional. He walked me through and showed me everything about the car. I have already given his name and Kia of El Cajon's name to 3 of my friends. They couldn't believe the car I got for such a good deal!!! GO KIA OF EL CAJON!!!!!!

Ashley Victoria

11 de feb. de 2013

I recently bought the exact car that I've wanted since I was 16. It was all made possible by Cameron and Jeff at Team Kia of El Cajon. They were extremely helpful and accomodating to say the least. Both of them went out of their way to make sure I was getting the best service as well as a car that I was happy with. I am elated with my new car and its all thanks to them. Not only will I recommend all of my friends and family to team Kia of elcajon but I highly recommend that you make this your first stop and i guarantee it will be your last. And again, thank you Cameron and Jeff!!

Ashley Victoria

9 de feb. de 2013

I just recently bought the exact car that I've wanted since I was 16. It was all made possible by Cameron and Jeff at Team Kia of El Cajon. They were extremely helpful and wonderful. Both of them went out of their way to make sure I was getting the best service as well as a car that I was happy with. I am elated with my new car and its all thanks to them. Not only will I reccomend all of my friends and family to Team Kia of El Cajon but I also reccomend you. If youre looking for a car, your first stop should be here. And again, thank you Cameron and Jeff!!

Brian Caldwell

9 de feb. de 2013

Called in and Cameron set up an appointment for a test drive. After driving a few vehicles I chose a car and he expedited the buying process making everything go smooth and when one buying method failed for me they presented me with other options and I was able to get financed and into the perfect car. The whole staff was so friendly and helpful. Kia of el Cajon you guys rock

happy new car owner

2 de feb. de 2013

The staff here are constantly very helpful and friendly. Bought my Soul here last year and I keep coming back for regular maintenance. Also... the recently renovated lounge room is very nice.

Ziba Khatibi

30 de ene. de 2013

So we walk in...Extremely reserved and ready for the sales people to attack...and we were pleasantly surprised by the most kind mannered sales associate Cameron. He introduced himself and the rest was history! Cameron helped make the stressful process of buying a car relaxing, and get this, fun! Shortly after test driving a vehicle, Jeff had come by to introduce himself. He was confident and ready to help us get a car. After getting all the details worked out we headed over to speak with Jorge about all the financial documents (probably the most stressful part of all) and he made it easy! We signed the paperwork, he answered all my questions and then we were out the door! As we were driving off the lot we couldnt have felt more blessed to have had such a wonderful car buying experience. Thank you Kia and we will definitely be referring people back to you. A big thanks to Cameron, Jeff and Jorge! Ziba Khatibi

Lori and Dave

3 de ene. de 2013

Cameron was very knowledgeable and friendly. A decent experience overall

Larry Chavez

28 de dic. de 2012

I bought a car with my daughter in september and enjoyed the expirence so much, I came back december 27, and bought anither car for my wife and I. I went to the dealership to find the same sales person. His name is cameron marquardt, when I bought the car in september I was camerons firsr sale, and I was extremely impressed with how much knowledge he had about the kia brand and inventory in just a few short months. I will be sending all my friends and family to see this young, knowledgable man!

Dustin

14 de dic. de 2012

Had two cars traded both in and got an unbelievable deal.

JPsandiego7

3 de dic. de 2012

Initially went to buy a used Kia but David Gunn got me a great deal on a new 2013 model. He's not your typical salesperson...please see him when you go in to buy.

HAMPSTER BOY

30 de nov. de 2012

My first car buying expierience was made very easy.

Angela

29 de nov. de 2012

I love them and my new car they were so helpful and friendly .

kristie

25 de nov. de 2012

Cameron was awesome. He deserves a big raise and promotion.I purchased a 2013 Kia forte. The dealership is so friendly and amazing. The process was so easy. So come down to team Kia in El Cajon and buy a new Kia.

Ryan

24 de nov. de 2012

Lloyd and everyone at team kia made my experience an enjoyable one. Got the car I wanted and the payment to go with it. THEY ROCK!

Former first time buyer

17 de nov. de 2012

Gave me a vehicle without actually financing it. On top of that they ran my credit every week destroying it. When I gave the car back (since it was not mine because there was never actually a bank financing) they tried to keep my down payment. I tried to reasonably reason with them due to my using the car when it was "financed" but they were intent of sticking to their guns. While I felt like I had received a stroke of bad luck with them I have come to find out that they have a habit of doing this. Very sad considering the end result leaves you without a car, without a down payment and with now poor credit. The actual buying process is pretty standard however if you seem hesitant to buy a car they showed you they seem to just leave you for a different customer. While I actually enjoyed the Kia I "bought" it did lack features I felt it should not have such as cruise control. Unfortunately due to this incident (which happened almost 8 months prior) I doubt I will ever buy a Kia. If you are intent on buying one go anywhere else.

cathy

11 de nov. de 2012

Cameron was very helpful with every aspect of buying our new Kia Sorrento. They made it a good experience.

i got soul

10 de nov. de 2012

Ryan littlefield was very helpful in getting the car i wanted at a good price for me. i am very happy with it.

Adriana

10 de nov. de 2012

The team is a huge help and are all so nice! Completely satisfied! My sales person was Cameron and he helped me find everything I was looking for and beyond.

Emily

29 de oct. de 2012

so my day wasnt planned to buy a new car came in for an oil change and just thought i would brouse with my kids and came across a 2011 kia sedona and the sales man Mark was so nice and asked if i wanted to test drive my kids said come on mom lets drive this nice van lol so Mark directed me to mt helix and i thought wow what a beautiful site to see while driving this smooth nice looking van what salesman does these things these days :) i could honestly say to u all looking to buy a car team kia is the place to go really nice people jeff was a great help as well great sales consultant look for these guys when u come in i got a great deal and am driving off in a new ride....

Donald

29 de oct. de 2012

We went to TKEC today and had a great experience! The salesmen greet you with such friendly and charming attitudes, really make you feel a part of the family and not a customer! Jeff and the whole team at TKEC were absolutely amazing! They didn't hound us or make us feel like we were a burden on them. My husband and I would recommend them to anyone!!

Danielle

29 de oct. de 2012

I think people like Carlo and Cameron make buying a car not such a horrible process. Right away when a car salesmen walks up to me, I can tell if I want to buy a car from them or not. If they are charming, not pushy and genuinely a down to earth person; then it isn't so bad. Carlo and Cameron made it much easier to buy a car from because you know they are on your side and trying to help....rather than rip you off for all you are worth. Team KIA seems to do a great job carefully picking their staff which gives me a GREAT sigh of relief in the name of buying a car !!!!!!

Kendra and Dale

29 de oct. de 2012

Team Kia got the exact car I wanted from L.A. the very next day. I had a bankruptcy and they got me a great rate with no down payment. Thanks guys. I will definitely refer you. They had no pressure and so I went to look at Toyotas that day as well. Toyota was "too busy" to talk to me (and too expensive) and my husband so we went back to kia where we are very happy with our new fully loaded Sportage!

Carlos

29 de oct. de 2012

Today I went to the dealership to look at their new model cars and ended up walking away with a really good deal on a new car. They were very nice and caring. The Sales Consultant, Dustin was very nice and helpful. Will definitely do business with them again. Dustin made my visit very enjoyable. He is a wealth of knowledge! I would recommend him to anyone looking for a car. Thank you so much, Dustin!

Happy Kia Owner

29 de oct. de 2012

My total experience at Team Kia exceeded my greatest expectations. I was totally satisfied, and recommend the dealership to one and all, and would prefer to have them handle all my automotive transactions in the future. All individuals I worked with, from Sales Manager to Finance, were very capable, handled all the paperwork efficiently, and accurately answered all my questions. I have never felt more comfortable with buying a new car and they made sure I knew what was going on every step of the way. You rock Team Kia!

Bonnie

29 de oct. de 2012

Great experience. Jeff is the man to see when you go. He makes every customer a priority and will do his best to get the car and deal that works for you. There where a few bumps at the beginning but he made sure I left with my car. Now I'm driving away with a new car. Thanks Jeff and Team Kia of El Cajon. I will be back when it's time for a new car and will send everyone I know here!

Dustin

25 de oct. de 2012

This was my first time buying a car and i was shopping around all day at different dealerships, team kia of el cajon was awesome my sales persons name was mark he was very friendly and helpful with everything i needed! it was the best dealership all day!

Z girl

25 de oct. de 2012

I was very happy with my purchase. Mark Ericson helped me get my kia optima at the price I wanted to pay monthly and even worked with me on getting my insurance lowered so I could afford my payments easier. Everyone was very helpful, Mark, Gerald and Travis (Farmers Insurance Agent). I love my Optima. I think it was the best thing I've done in a long time.

Happy Customer!

25 de oct. de 2012

I love my new Kia Sportage. I went in not looking to buy a vehicle, but after talking to the WONDERFUL staff at kia of el cajon, i walked out with a new car!!! Dustin Wheeler did an amazing job finding the perfect car for my family! I am very happy and recommend anyone to go there to buy a car!!!

James

25 de oct. de 2012

Visited the El Cajon Team Kia today, the service was most grateful, it was lots of help and just a fantastic place to go to if your shopping for a new car or used. A man by the name Bashar Qustanteen, and Duc Du was a fantastic host. they helped me with buying a new Kia Sorento. Bashar has excellent communication skills and an outgoing personality, easy to talk too and most helpful. If there's a chance that your going to visit Team Kia ask for Bashar Qustanteen.

Ashley

25 de oct. de 2012

I walked into "Team kia of el cajon" with no car in less then 2 hours i had a car i was a first time buyer and i walk on to the lot and met Dustin and he was able to help me find the car i wanted and get me though financing with no problems it was a excellent car buying experiences the lot staff was very kind and funny i would recommend team kia of el cajon to any one !

Trina

25 de oct. de 2012

I have been trying to get a vehicle for a long time now due to my bad credit. I spoke with Ryan and he said that he can put me in a good vehicle. I came in thinking it wasn't going to happen then Ryan got me into a vehicle fast with no hassle !!! Everyone was very kind and easy to work with! I am very grateful and very happy with team kia!

John Sulli

25 de oct. de 2012

I just bought a new 2012 Kia Forte from Jeff Richards at Team Kia and the visit was one of the best I've ever had. I hate buying cars because of the long dragged out process. But we had exchanged emails prior to going in so he already knew what I want. When my wife and I went in, he had everything ready and waiting for us. We love our new forte!

Cali Girl

25 de oct. de 2012

I bought a car from this dealership last year and whenever I need any maintenance done I don't even have to think twice about taking it anywhere else. Everyone at Team Kia has been more than I could have asked for from day one. I won't trust anyone else with my car! The service advisors Jessica and Mike are so friendly I can sit there and talk to them for hours. I really feel like family!

First time buyer

25 de oct. de 2012

I was a first time buyer and was having trouble getting approved for a car. I only had $1,500 for a down payment and needed to keep my payments under $300 a month. Every dealership I went to I was denied so I lost all hope in getting a car. My friend had told me how her neighbor just bought a car from Team Kia and they were amazing. They really worked with them to stay in their budget so I thought I would give it one last try. I went there and told them my situation and I was able to leave that very same day with a car. I didn't need anything too fancy but they made sure to take care of me and get me into something I was comfortable with. Everyone at Team Kia was super helpful and nice and because of them I have my own car!

HAPPY OPTIMA OWNER

25 de oct. de 2012

I couldn't decide between buying a new Lexus or a new Optima, obviously the price tag on both had a lot to do with it. After visiting with Team Kia, I realized that the Optima was the right car for me, it had everything that I wanted. Even had the luxury look that the Lexus had but without the big price tag. Dustin Wheeler was my salesman and I can't thank him enough for all his help and information he gave me on the car. I loved my experience at Team Kia, they made me feel like family. I will never buy a car any where else! THANK YOU TEAM KIA!

c-blue

23 de oct. de 2012

I can't speak highly enough about this dealership and the people working there. The dealership has just been remodeled and looks amazing, it's a very fun and enjoyable expirence. The sales guys and sales managers are a tight knit group of friends, who make you feel like you're apart of the family. I couldn't stop laughing with my sales consultant Cameron Marquardt. Had a awesome time with him. He's very respectful, knowledgeable and takes pride in helping his customers find the right care to fit their budget and I could see that when I bought my car

Sportage lover

22 de oct. de 2012

Everyone at Team Kia was aweasome! I went in there with a budget in mind and they worked with me. Not only did I get the car I wanted I even got some extras in it that I did not think I could afford. They were very helpful!

Wisdomcalls

13 de oct. de 2012

I bought two cars here, a new and a used. Go see cody! He's a young, hard working kid paying his way through college and working part time around his full time school schedule. He has your best intentions at heart and made the buying experiences very easy and fun.

Value shopper

12 de oct. de 2012

TO: tkecrepresentativeatteamkiaofelcajon.com Sent: 10/1/2012 12:29:05 AM SUBJECT: Thanks! // Re: Follow up info from Team KIA Dear David, My wife and I would also like to thank you for your excellent and professional service. Most importantly, during the whole process of the buying, your patience with our first time buying anxiety and the solid guarantee in the competitiveness of the offer led to our decision in the end. It is worthwhile to shop at Team Kia El Cajon from Mira Mesa. Overall it's a good experience from online quoting to the delivery. Your sharing of personal experience and stories shows how approachable and friendly a person you are. We were glad to talk with you and your colleague Dan. We also feel glad that your staff volunteered to offer us a free car wash when we were about to leave. The meticulous attitude on details and how a customer thinks will lead to the success of your business, which I appreciate greatly. Thanks again and we would be willing to rate you a high score in the coming telephone/email polls for sure. Best, Michael __________ Qunfeng He

Nicky

12 de oct. de 2012

These are great at team kia. They had the car I wanted and worked with my credit situation. Can't say enough about cameron. I will send him all my family to buy cars

caseymarkie

18 de may. de 2012

Working with David Gunn has been a dream. As a single parent and the head of my household time and money are critical to me. I worked with David to secure the purchase of a brand new Kia Forte. David worked hard to secure excellent financing and despite a recent bankruptcy the financing was great! David worked with me to get me exactly what I wanted and had all of the paperwork done before we drove down to pick up the car. David understands customer service. He is an excellent communicator, advocate for his clients, and is now our #1 go-to guy for car purchases.David- thank you for your efforts to make this experience flawless!Kristin Davis

trooperpayne

5 de abr. de 2012

Im looking for a 1998 to 2002 Camaro or Firebird. I found Team Kia had a 2002 Firebird for sale, but no pictures on-line. I called and spoke with Frank and he answered my questions & emailed me photos. The car looked great in the pictures & Frank said it was in pristine condition. I drove from Temecula to look at the car. What a POS! The car had been in an accident, the hood & fender didnt line up, the front fender had a crack in it & the paint all over the car had severe issues. To top it off, the cars was priced $1000 OVER high blue book! It was a waste of my time to drive down and look at it.

bat44

22 de ene. de 2012

Gilber the salesman was very knowledgeable about the vehicle we were interested in. There was no pressure on us but he was available to talk and take us for a test drive. The sales manager took care of our paperwork and what payment options were available to us. Craig the finance manager took the time to explain all the options we had available to us and what the costs were. He even made a suggestion to save us money on our financing. This was by far the shortest and best car purchasing experience we have ever had!

mopsmarg

18 de ene. de 2012

I usually let my husband deal with car purchases, because I truly despise dealing with car salesmen...the pressure, the games, the hours being toyed with. My time at Team Kia was like no other car buying experience. My husband worked with David Gunn via the internet, then we stopped in, test drove the Kia Soul and were in and out in less than two hours. David was so warm and easy going...not a hint of pushy car salesman. I absolutely love my new car and would highly recommend buying with Team Kia of El Cajon and especially David Gunn.

bowenmc

15 de ene. de 2012

I had a good experience at team kia to be honest I didn't shop anywhere else but after going home and getting on the internet I see that I got a good deal. Jerry? I think is his name helped ne out a lot a week later when I got a new phone and couldn't get it paired up-user error :p anyhow I think everyone at team kia is great.

robertahill

15 de ene. de 2012

I went in and purchased a new car which was a 2012 Kia Optima, my expreience was great. They answered all my questions and when i returned to ask a question they treated me very well and answered my question and they even called me a couple of days later to ask me if i enjoyed my car and to see if i had more questions and i said not at that time. I really appreciate all the helpfulness and the wonderful treatment that i got. :)

jjsdaddy05

8 de ene. de 2012

I went to the dealership. They played the number game with me. Told me I had only 4 cars to choose from. When I picked the car they gave me two options, with or without extended warranty. I didn't want the extended warranty. Greg Finance) drew up the contract with the extras that I didnt want and explained that it is part of the contract. I left with the car. The next day my bank representitive called Greg to try and get that off my contract so I can get financing through my bank. Greg said it would be a $150 dollar fee. The next day I tried calling but Greg was always busy and would not return my calls. On the third day, I returned to the dealership. Gregs office was open. I walk in to talk to him. His hands were shaking as if he had been caught. I then proceeded to ask him about the extended warranty and the gap. He blew me off and then asked me to leave his office that he was busy. He then closed the door to his office and had the finance manager come and talk to me. The Finance Manager gave me the run around as well as the sales manager. I then handed the keys to the sales manager and walked out. I would not recommend this dealership to anyone. They lie and they dont want to help you after you leave with a car