Lance Wood

7 de abr. de 2016

I purchased a 2016 F150 from Brian McLaughlin. We have came to Thoroughbred Ford because of the great service we receive from Brian; this is the third vehicle he has helped us with.

gary ficken

5 de abr. de 2016

All departments that were involved in assessing the damage to my car were very informative. People were pleasant to work with and my car was finished in good time. Thank you.

Varnassa Clemmons

1 de abr. de 2016

For late afternoon service I was very pleased at how fast and courteous the Tech was. He was so helpful about asking if I wanted to use my reward points.

Taj Golphin

30 de mar. de 2016

My experience was very helpful and very chilled and fast

Richard Moore

29 de mar. de 2016

This is the third F150 that I have brought from Ryan Bream. I love the truck but Ryan is the reason I come to Ford. Joe, from the Finance Department also made the experience great.

Thomas Boucher

28 de mar. de 2016

Fast and courteous service. Had a great service advisor, and could not have been more pleased.

Jeanne Bowman

26 de mar. de 2016

I never have a problem with this dealership they are friendly and helpful

Kimberly West

24 de mar. de 2016

We bought a new car and the service was fantastic.

Richard Razniak

21 de mar. de 2016

2012 Ford Fusion. Service was quick and well done. Thoroughbred staff is great to work with.

Gene Leonhard

21 de mar. de 2016

truck was ready when promised, .they were able to get in when I called

Nimeko Henderson

21 de mar. de 2016

VERY SATISFIED WITH WORK DONE AND THE EMPLOYEES ARE VERY NICE

Cynthia Hickerson

21 de mar. de 2016

I came in on a Saturday because it was the only day available to me because of my work. I got there later than I had hope knowing there would be a long line but I was pleasantly surprised. Thoroughbred got me right in. Our car had an oil change and the tires rotated. I sat in the show room at one of the tables because I was working on my Bible study due Monday night. It was out of the way and I got most of it done before Mike Taylor came to get me. He joked with me that he had to find me. Mike was so friendly and courteous, that is one of the main reasons we continue to come to Thoroughbred. Everyone seems to go out of their way to get your needs met and does it with a smile. As I checked out, once again Mike explained everything and genuinely thanked me for coming to have the oil change with Thoroughbred. I do not mind traveling the extra distance to get such superb service from such friendly people.

Jerrie Yount

21 de mar. de 2016

We have a 2016 Ford Explorer and took it for the first oil change. The staff was very helpful in everything we needed.

Douglas Derry

21 de mar. de 2016

Quicker than was told on oil change and tires rotated

Richard Rusan

21 de mar. de 2016

Purchased f 150 from Ryan Brehm. Excellent salesperson, my second purchase from him. Service as always has been excellent.

Jackie Ruffin

21 de mar. de 2016

always have had good service and nice place to wait, for my truck. ps. love your coffee

Mary Johnson

21 de mar. de 2016

I stopped to get wiper blades replaced and got a free carwash!!

Linda Hoskins

19 de mar. de 2016

The experience was great. Both of the guys helping me were great!

Carol Bryant

17 de mar. de 2016

When I got there I was told it would be 90 min wait. They beat that. I was pleased.

Wilshevon Pettaway

12 de mar. de 2016

I will always come there and buy a car and Ryan Brehm is wonderful and good at what he does. I will not go anywhere else.

Robert Reiter

25 de feb. de 2016

STAFF AND SERVICE WERE EXCELLENT,.VERY SATISFIED.sale person was very knowledgeable.

Jeannette Braxdale

23 de feb. de 2016

I never have a bad experience at Thoroughbred Ford. That's why my husband and I repeat customers.

William Kelley

19 de feb. de 2016

Ford Escape - my first visit for oil change since purchasing car. Very impressed with level of professionalism of employees. I left my car at 0700 & was called at 0900 to pick it up. They washed it which was very nice. Did not, however, vacuum it out. I will be back because I like the service & I believe they will be knowledgeable enough to "catch" any problems which may occur in advance.

Lisa Campbell

19 de feb. de 2016

We purchased a 2014 Ford Escape. It was amazing the service we were provided with! We purchased the car just after it had been traded in to the lot and they took extra time to have it detailed, provided me with a rental car, and went extra miles to ensure that my husband and I were happy with our purchase. This is our fourth family car from Thoroughbred Ford (counting extended family it makes 9), and I wouldn't go anywhere else. They make buying a car such an easy experience.

Robert Painter

17 de feb. de 2016

My vehicle is a 2015 F150. Emergency brake was sticking. Staff was pleasant and repair was quick and efficient.

Angela Messina

15 de feb. de 2016

I traded in my Fusion for an Escape. I love my new car and loved my Fusion as well. I gave them a price I had to be under and you guys made it happen. Thanks! This was my second brand new car purchase that I have made with Thoroughbred in 4 years and I'm sure there will be a 3rd.

Marvin Mills

12 de feb. de 2016

Clean waiting room, prompt service. Very pleased every time I come to this dealership.

Mary

12 de feb. de 2016

I bought my first new ford from thoroughbred ford. My salesman David Joyce was excellent. Answered all my questions and showed me all the details on the car. I would recommend dealer and salesman to anyone wanting a good experience.

Janet Crockett

7 de feb. de 2016

I like how some of the staff knows my name and recognize me when I come for an oil change. I like how the service area is clean and very well lit. They all do their best to get you serviced and back on the road as quickly as they can --- They are goal driven in that regard. I know because I have bought five cars from the Thoroughbred Dealership over the past 20 years. Get there early on Saturday mornings because this is a very popular place to be. The chairs in the waiting room fill up quickly, but I have experienced that the other Ford owners waiting will give up their chair if you need one. I have noticed that the Men will stand and talk sports with each other which is fun for them.Free coffee is available in the waiting room along with a big screen tv.

Larry Swanson

5 de feb. de 2016

Service was fast and courteous. Facility was clean and accommodating.

Ross Hendrix

4 de feb. de 2016

Service was great Andrew, Scott, and his tech did awesome. They found the phantom noise on my brand new F350 Dually Platinum fixed it in a matter of minutes. I highly recommend Thoroughbred Ford.

Robert Sloan

2 de feb. de 2016

The service was quick in and out the way it should be. Everyone was friendly.

Colette Roberts

2 de feb. de 2016

I just bought a 2014 F150 Platinum The Service was excellent The Was as usual helpfulThank you .

Gregory Sago

1 de feb. de 2016

I brought my truck in to have the drivers side mirror replaced, while it was in the shop for the repair i had hit my mileage for an oil change and tire rotation so I asked my service advisor if they could perform the works package on my vehicle as well.They took great care of my vehicle, they had it in and out of the dealership in just under 2.5 hours with all service work done, including giving my truck a bath. The car runner that does the car washes even went out of his way to remove my company magnets from the side of the truck and cleaned them off as well. The team at Thoroughbred went well out of their way to take care of me.

Brian Eads

28 de ene. de 2016

Great service! JD in the Service Dept. is the BEST!!!

Jeremy Harper

28 de ene. de 2016

Thourobred always does a great job with my 2010 F-150. I will continue to take it there for maintenance

Freddie Shinneman

27 de ene. de 2016

Helpful staff great experience in service and sells

Steve Culver

26 de ene. de 2016

Everything i expected. Treated great. Fast service.Made you feel like family.

Christopher Barreto

25 de ene. de 2016

We worked with both Curt and Brandon on getting our new Ford Focus!! They gave it to us straight and honest!! They knew exactly what we were looking for and didn't try to go out of our price range. We will definitely be buying our next car from these guys!! :]

Susan Miller

24 de ene. de 2016

I took my F150 in for oil and tire rotation on a holiday when they were pretty busy. They estimated turn around to be 2 hours. I only waited 1 hour and was very pleased that my small job still got priority treatment.

Michael

21 de ene. de 2016

I purchased my Explorer from Crosley ford in Liberty an have had nothing but problems with dealership ever since I bought it. I have had my car into Thoroughbred body shop an recently in for service.Both times I have been greeted with very friendly and helpful people that show they appreciate my business. I will make Thoroughbred my next dealership great job by all.

Keith Wilcox Jr Jr

19 de ene. de 2016

Took 2015 F-150 in for an oil/filter change, and rotate tires... Took almost 2.5 hours, which I though was a little to long.

Steven Harrison

18 de ene. de 2016

I marked #2 neutral but I don't make recommendations like that and it has nothing to do with your service.

Nancy

16 de ene. de 2016

I just bought a brand new Ford Fiesta! I also own a 2007 Focus that I purchased new at Thoroughbred Ford, that now has 230,000 miles on it and has been given to my 16 year old. Harold Dorsey, TJ Anderson, Mike in service and the rest of the Thoroughbred team were great thru the purchase of my new Fiesta as well as thru all maintenance and repairs to my Focus. Not only am I happy with my Ford products but with the team of employees at this dealership. I tell everyone I know that is looking for a car about my experience.

Georgia Boehmer

15 de ene. de 2016

I am always treated well I have been a customer for some time. Twelve years

Tina Gladieux

12 de ene. de 2016

2015 EdgeExcellentVery helpful the process went very quickly!

Judy Banta

12 de ene. de 2016

I had a really good experience getting my oil changed at the Thoroughbred Ford on Barry Rd in Kansas City...unlike the one in Platte City. I went there first as it is close to my home and I had a coupon. They told me the "oil change guy" wasn't in that day and to come back some other time. I asked if he was the only one there that knew how to change oil. They said he was the only one that does it. I told them that my coupon expired that day but he said he couldn't do anything about it. This is not the first time I have been highly dissatisfied with their dealership in Platte City and went to the one on Barry Rd and was well taken care of. I have talked to others that have not been satisfied with them either. I don't know how they stay in business. But your dealership on Barry Rd is really great. Very friendly and does a very good job.

Darlene Baker (Dee)

12 de ene. de 2016

They were very busy so it was a two hour wait. But otherwise it was great and things were explained to me.

Robert Epp

11 de ene. de 2016

I would have to say that Thoroughbred Ford came through for us again. We got the car we wanted and with the financing % as well. We just could not be happier with the way the car functions. We are extremely happy with how our salesman and the finance department worked so hard to get the deal done with all of the appropriate rebates. WELL DONE Thoroughbred Ford!

Randy Cheek

11 de ene. de 2016

Nice to do business with Coach Galvan. Telling the truth and actually doing what you say you would do-is a nice thing. I would buy another Ford as a result.

Denise Breckenridge

11 de ene. de 2016

We have bought several cars from Thoroughbred. We have taken several friend and family there. Our overall experience with the dealership has been extremely positive.

Patricia Hector

11 de ene. de 2016

Your service department was busy that day but they managed to squeeze me in and get me out in enough time for me to make the License Office and get my car registered. Thank you, Thoroughbred Ford.

Nicole Mead

10 de ene. de 2016

Very positive experience...would definitely go back.

David Boren

8 de ene. de 2016

Very fast service. I had a book with me expecting to be there for awhile but don't think I even finished a chapter of it.

Crissy

7 de ene. de 2016

Dave H.in the service Center was polite , informative and made the aftermath of an accident easier to digest; he was a gentleman and I appreciated his effort on my behalf !

Erin Nugent

6 de ene. de 2016

i have never had a bad experience. The service department is top notch!

Rider

6 de ene. de 2016

BMack did a great job showing us the vehicles and gave very good suggestions on options we might like. Very happy with the service and ability to get the deal done without a bunch of hassles. Thanks!

Heather

5 de ene. de 2016

From the moment I walked into Thoroughbred they were nothing but HELPFUL! I was upside down in my trade in at a high APR! They worked hard to get my out of my vehicle and at a very low, low APR!!!! I can't thank them enough! My sales rep was AMAZING!!! Jeffery Ferguson

Ellen Black

5 de ene. de 2016

I had excellent service and help for my vehicle. I had hit a curb and damaged the rim on my tire. They took my vehicle in at the last minute and got it fixed the next day.

Sandra Malish

2 de ene. de 2016

Ford Fusion. Excellent. Staff answered questions I had. Very helpful.

Ashley

2 de ene. de 2016

My husband, 1 year old and myself brought in our 2015 Fusion for an oil change and safety recall a couple weeks ago around 7:15am. As always the staff was friendly and everything was done that we asked for, but it took a little over 4 hours for this service. When we called to set up our appointment we were told it wouldn't take long at all, if we would have known it would take 4 hours we would have never brought our son! There were other customers in the lounge waiting for their vehicle service to be done and several of them had employees come in and give them updates on the progress of their vehicle, we however never had a single person tell is anything. My husband went out after 2 hours and asked about our vehicle and all the gentleman could say was it was still being worked on and didn't know how much longer. We were not very happy with the customer service this day and the lack of information we received about the progress of our vehicle, not sure if we will be back for any future services.

Mike Paden

29 de dic. de 2015

in 50 p;us years of driving i never had a problem with a gear shift lever not operating correctly so i brought it in early and a couple hours later it was fixed. thanks

Debra Berkel

28 de dic. de 2015

Service ,as always, was complete and timely.Everyone in the service department is friendly and compassionate to the customers' needs.

Richard Willdermood

27 de dic. de 2015

Need more comfortable waiting room for customers to sit

Arnold White

26 de dic. de 2015

Great experience! Dropped off the car and was completed in a reasonable amount of time.

Cody Stout

26 de dic. de 2015

I worked with Brian McLaughlin when I purchased my 2015 Ford Focus. He was very helpful and the experience was effortless. I feel very comfortable with my purchase and will recommend Brian and Thoroughbred in the future!

James Clarkson

23 de dic. de 2015

Our son recommended the salesman to us, he was very helpful, considerate and understanding to our needs. We purchased a 2016 Fusion. the financial manager was understanding in getting all the paperwork done.

Barbara Cugno

22 de dic. de 2015

staff was helpful.I have to enter 50 characters for this review. Here is over 50 characters.

David Grant

17 de dic. de 2015

There's never an issue with your sevice department, I always leave satisfied.

Nancy M.

13 de dic. de 2015

Did a great job. Was finished in the time promised. Very competitive prices for services performed.

Salvatore Occhipinti

9 de dic. de 2015

Bumper looks great. I appreciate the way the car was returned cleaned and detailed.

Denise Steiner

9 de dic. de 2015

great that they worked my Escape in but it was an 8 hour sit and wait for my daughter doing it for me.

Hunter Stoneburner

8 de dic. de 2015

Cliff Jackson was a great salesman and lots of help. I purchased a 2015 focus se. The service was great and all staff was very helpful

Terry Ellett

7 de dic. de 2015

13 escape,had oil changed,staff always helpful, everyone is friendly ,i never go anywhere else

Kent Saunders

6 de dic. de 2015

Went in for an oil change and came out with a new used truck. I would like to thank George O'Sulliven for being so helpful and taking care of us like he always has with every car that we have purchased from Thoroughbred Ford. Everyone at Thoroughbred is very nice and helpful, including Harold Dorsey who took care of everything and also made sure we were satisfied and happy customers. Also the service department is excellent. Shawn H. in service has always taken excellent care of us. Will always recommend Thoroughbred Ford to everyone.

Brian Hixson

3 de dic. de 2015

2015 f-150.I told Eric and Dave what I was looking for and they found one in Nebraska. I love the truck. I will tell anyone I know looking for a vehicle to go to thoroughbred ford...

Jeffrey Baxter

2 de dic. de 2015

Fixed the problem with touch screen readily and quickly

Charles Lancaster

1 de dic. de 2015

PHOENIX WAS VERY HELPFUL IN SELLING ME MY 2015 F150 PICKUP TRUCK.

Darrell Brooks

30 de nov. de 2015

The service was excellent everyone apart of the thoroughbred staff helped out as much as they could

Joseph Lee

30 de nov. de 2015

Your team did a great job I always recommend Jeffry Ferguson in sale to every one I know and your service on my Ford F-150 and escape is always top notch guys thanks so much

Norman Trigg

30 de nov. de 2015

Wasn't pleased with the service I received my car was done and I had been waiting quite some time I finally asked if it was done and they said yes we are just printing your papers also they apparently washed my car and the windshield and windows all smeared and they weren't like that when I took it in.

Robert Northcutt

28 de nov. de 2015

Bob and I have been purchasing Fords from Thoroughbred since they first opened and have always bee happy with the staff and the service they provide!

Thomas Bolton

28 de nov. de 2015

everyone was very helpful and fast tires were rotated all is good love the EDGE.

David Mendez

27 de nov. de 2015

Staff is very curtious and knowledgable. Outstanding service.

Virginia Hord

27 de nov. de 2015

My car was towed to Thoroughbred on Tuesday before Thanksgiving, and I picked it back up onWednesday afternoon. All in all, I was satisfied as I realize this was an extremely busytime for them.

Mark Penrod

27 de nov. de 2015

Vehicle sat in outbound ready lane for almost 20 minutes before I had went up to the service counter to find out if the vehicle was ready or not. Also we purchased vehilce at dealership and rewards program, the service person said he did not see our vehicle on file but we have always taken it to the dealership and had owner loyalty card was presented at time of arrival.

Gene Leonhard

26 de nov. de 2015

called in advance was able to get truck fixed in 3 hours and on my way

Gregory Brainard

24 de nov. de 2015

My salesman was great. He stayed late to make sure I had all my questions answered and I was happy with the experience. Very good, helpful asset to this dealership.

Pb83

21 de nov. de 2015

I scheduled my appointment two weeks ago for a vehicle recall. After having my vehicle for 10 hours already, my husband called and they said it won't be getting fixed today. No one even bothered to call and tell us, which is pathetic since this was the fourth time he had spoken to the dealership today. The service department was even going to call us and we're just going to shut the doors and leave. It is unacceptable to not fix the vehicle within the 10 hours you have it and then not call to let the owner know! Had to pick up my vehicle that they've had since 8 am & have no choice but to schedule another appointment they likely won't care about. What was the point of making an appointment if my car wasn't going to be fixed today? EVERY SINGLE time I go in for a repair I have to go in 3 times just to get them to look at it. Their service department is horrible!!!!!

Harold King

20 de nov. de 2015

My wife was very satisfied. She was there for an oil change

Gina Waddill

20 de nov. de 2015

Ford fiesta...was priced right and was what I looking for!!!Thank you!!!!

Margaret Ritter

19 de nov. de 2015

The sales staff at Thoroughbred Ford was very professional. The service department is very detailed and will go the extra mile to take care of their customers. A great experience!!

Diane Brunner

19 de nov. de 2015

Always friendly and courteous. I got my car back when expected.

James Goetz

17 de nov. de 2015

The salesman who helped us was extremely kind and professional. He made the experience a good one as I hate going to car dealerships. I have no complaints what so ever. I hope to work with him again when the time comes to buy another car.

Gary Rabenau

16 de nov. de 2015

We recently purchased a 2013 Ford CMAX after looking at multiple cars and test driving 2 vehicles. The salesman was very helpful and knowledgeable and did not push any particular car. Also the finance person was able to get us a great rate.

sportsfan

15 de nov. de 2015

went in for a oil change, took a little long for someone to help me, but they where or acted like they where busy (on the phone a couple of them) the one that helped me was helping someone else and finialy said that he would be with me in a minute, none of the other guys even looked up from there phone call...that was a little annoying...but other than that it was fine, got done with my car in a hour and 15 minutes.

William Rabon

13 de nov. de 2015

The service advisor John kept us informed of any other problems found during our visit for a coolant flush and brakes.

Kirk

13 de nov. de 2015

Nissan Altima Phoenix Harrison is the best salesman I have ever been associated with in purchasing a vehicle. I will always go to the dealership that Phoenix is associated with. Also I would recommend to my family and friends "Go see Phoenix Harrison" he makes the difficulty of purchasing a vehicle a pleasant experience

Pleased Customer

13 de nov. de 2015

I went in, spoke to a salesman, and told him what I wanted at what I wanted to pay... and in no time at all, we had the vehicle of our choice, at a good deal. It was a GREAT experience with knowledgeable sales personnel; all with great attitudes and loads of patience. None were the typical "in your face offering you what you did not want" sales personnel. And to me, they went out of their way. Thanks Bryan, Joe, and George.

Pleased Customer

13 de nov. de 2015

I went in, spoke to a salesman, and told him what I wanted at what I wanted to pay... and in no time at all, we had the vehicle of our choice, at a good deal. It was a GREAT experience with knowledgeable sales personnel; all with great attitudes and loads of patience. None were the typical "in your face offering you what you did not want" sales personnel. And to me, they went out of their way. Thanks Bryan, Joe, and George.

Jill Taylor

12 de nov. de 2015

Great experience! My truck was fixed quickly and correctly and I was back on the road!

Mark Penrod

10 de nov. de 2015

Vehicle was ready for over 15 minutes sitting in outbound customer lane and I had to go check on it in order to get my service paid for. Additionally, vehicle when checked in did no show in your data system although I purchased it there and all service has been performed by the dealership. Was a bit shocked when they could not find our vehicle in their system.

Dale Hebert

10 de nov. de 2015

Called for an oil change around Noon on Saturday. They said "first come, first served". Dropped truck off and was completed as promised within 2 hours. With no appointment!! Keep up the great work. Will be back!!

Amber Duren

10 de nov. de 2015

I simply needed an oil change and an air filter change. They took my car in fixed it and sent me on my way. All very professional and helpful,

Jerry Price

9 de nov. de 2015

06 Mustang - my salesman, Jim was very helpful and your dealership has always treated me well. This is the 6th auto that I have either purchased (3 myself, 3 with family) or influenced. Always fair treatment, with reliable cars.

Mary Fowler

9 de nov. de 2015

This experience was 100% better than the previous one. I was very pleased with the level of courtesy I was shown.

Heather Perks

8 de nov. de 2015

Jeffrey was absolutely professional and helpful when buying my car!!!!

Kent Mccormick

6 de nov. de 2015

Purchased a Ford F-150 XLT.Great experience w/ Ryan B. Treated Fairly and provided information and options on options, trucks and financing.

Mike Bullimore

5 de nov. de 2015

The service at Thoroubred Ford is outstanding!I will continue to bring all my vehicles there for service.

Paul Brown

4 de nov. de 2015

I have had excellent service from the first time I walked into the dealership what a great group of people. Mike Schrader is the best salesman F-150 supercrew 4x4

Katherine Corwin

3 de nov. de 2015

I purchased a 2015 ford focus, in september. It was my first, brand-new car! I was very excited and that staff was more than helpful in answering all my questions. The process was easy and simple. When I was rear ended, I knew there was only one place to go to get my new car fixed correctly. Ford collision center fixed my car to perfection, and very efficiently!

William Perry

2 de nov. de 2015

I have only used Thoroughbred Ford's service dept. for service on my 2010 Ford Edge since I bought the vehicle new there. The Edge now has 160,000 miles and is in perfect operational condition. I feel I owe much of my vehicles longevity to Thoroughbred's service staff. They always go above and beyond to check out everything, (though not required) and address any problems they foresee. I know the schedulers there by name, and they know me, and my vehicle. I am very pleased with their service. Keep up your high standards Thoroughbred team! Thx.KP

Richard Starks

2 de nov. de 2015

I have never been disappointed by the service OR prices charged when I take either of our two Ford minivans in there for service. They might charge a bit more than other places but in my opinion, the peace of mind is more important than the extra cost.

Travis Roth

2 de nov. de 2015

I purchased a new F-150 after purchasing a new Ford Fusion back in June for my wife. The staff was easy to work with and reasonable in their offers. They also let me use the truck as a "loaner" for over a week as my old car was being processed through insurance due to it being totaled. Overall, it was as good an experience as buying a car can be.

Ralph Alvarez

2 de nov. de 2015

This is the third vehicle we have purchased from Thoroughbred ford, and we have had the same salesman, Erick Flinkinger all three times. He does a great job, very professional and helpful. Will ask for him again in the future.

Jane Hoffman

2 de nov. de 2015

I did not buy the Fiesta at Thoroughbred but in Iowa. I moved to KC and have had my car serviced at your dealership for the last two years. I should have researched the car before purchase as I have had nothing but trouble with the transmission and other issues. I will make an appointment soon as I have two other problems with the car.

Niki Mccabe

28 de oct. de 2015

Your service department was excellent. They diagnosed my F350 in a quick, professional manner.

Karen Briner

28 de oct. de 2015

Outstanding support from the maintenance people and the repair shope for making my car safe to drive

Dann Fredrickson

28 de oct. de 2015

dave hickerson kept me informed all the way and worked in an oil change

William Brenner

27 de oct. de 2015

Brought my truck in because it was making a popping noise backing up, and after I got home I remembered that the passenger air bag was flaky off and on. I called and told them and they got both done.

James Mchadden

26 de oct. de 2015

second car i've purchased from them and will probably buy from them again. Good experiance

Carol Bryant

25 de oct. de 2015

So far I am very pleased with your sales department but honestly I am waiting to see how your service department does. I am looking for good service. That hasn't always been the case for me. I am looking for a dealership I can trust. Time will tell. Send me a survey in a year. Carol Bryant

Daniel Daveline

23 de oct. de 2015

Although what brought me back to your dealership was my having to replace my current Ford Fusion that I just bought from you two years ago, I was very pleased mostly because of my salesman Cliff. I told him what I wanted and what I expected and he knew my position and quickly put together a deal for me that met my expectation. I expect to be back, mostly because of Cliff.

James Nelson

23 de oct. de 2015

Work was done professionally and early. Was told it would be done in two to three hours, was done in over 1 hour.

TK

21 de oct. de 2015

I purchased a 2016 Explorer Sport two days ago. Mike Stadler was my salesperson and he is great. His best quality is that he is not a "salesperson" he is a guy helping you buy a car. Two thumbs up for Thoroughbred Ford.

Gary Stratton

21 de oct. de 2015

We knew what we wanted and Jim was a great help to put us into it!

Terry Nicodemus

21 de oct. de 2015

Service was great as always......................................................................................................

Aaron Nettle

17 de oct. de 2015

I bought a 2014 Nissan Frontier.The service was excellent.The staff was very helpful

Joe Musiol

17 de oct. de 2015

I had to replace a wiring harness that was previously replaced in 2014. The service was completed at no charge. Service personnel are and have always been professional and courteous in their dealings with me. The floor in the service area should be refinished with a surface that is non-skid/slippery. That area is often very congested, particularly early in the morning.

Scott Peterson

17 de oct. de 2015

Easy to setup the appointment and a 7PM closing time made it easy to drop off my car and pick up the next day. Warranty service was performed correctly and well documented. My car runs great!

Steve Kahm

16 de oct. de 2015

Very fast . One of my 2 IA Key Fobs was not working. Found that the IA Fob itself was fine but somehow the car receiver had lost it's memory of it. Technician reprogrammed the receiver and all was fine. I was surprised that this was not covered by my Premium Care Extended Warranty with $0.00 deductible since this was a car receiver issue and not a Key Fob issue.

Teresa Rizzo

12 de oct. de 2015

Purchased a New Edge and salesman was very helpful.

Gregory Sago

12 de oct. de 2015

I Came in for a Oil Change, Tire Rotation, Flat repair and Brake Service due to squeaking. I had my vehicle service completed in just shy of 3 hours. They ended up resurfacing my front rotors and replacing both front pads. The only issue was somehow my front undercover was not snapped back in right and came loose in car wash. The tech came out and immediately resolved the issue when I pointed it out to my service representative. Overall great experience.

Linda Bare

10 de oct. de 2015

As always done a great job to getting us into our new truck. keep up the good work.

Clinton Ludeman

10 de oct. de 2015

Your service consultant was not as communicative about questions than I would have expected. He seemed to not care about me as a valued customer. Otherwise my service was fine.

Matthew Redenbaugh

9 de oct. de 2015

Dropped my fusion off for routine service and staff was very friendly and professional. Would recommend them to friends and/or family. Very clean facilities.

Joan Sturm

9 de oct. de 2015

I had 3 issues to be resolved when I arrived. 1) recall - fixed. 2) A message - the coolant level is low - they checked the coolant system - found no problems - added fluid - fixed. 3) The clearance on the back door was not equal on both sides - causing problems when it closes - sometimes - fixed. When I arrived, Dave was very professional, courteous and helpful. He is great. Also, when I arrived to pick up my 2013 Escape - Shaun took care of me with also the very best customer service I could ask for. I had a very positive experience! Thanks! Joan

Douglas Manning

9 de oct. de 2015

JD was very helpful and friendly and provided a rental car

Judi Fryer

8 de oct. de 2015

My first trip to the dealership (9/5/15) - I walked out because of the salesman (Coach) and decided not to go back. Then friends of mine recommended the salesman that they had Erston Kearns. I waited a month and decided to get it one more try - because I knew that I was going to purchase a car. I'm glad I did Mr. Kearns is a real plus to your business! Because of his helpfulness, professional manner I did purchase a car through your company. I have a ford product person since I received my driver's license (since 1962)- really old - now at the age of 69 and realizing this would most like be my last new car - I glad to say that thanks to Erston I do believe that I will fully enjoy my new For Fusion. Thank you! and thank you for having staff like Erston. I would highly send anyone to him. I would tell them to STAY AWAY FROM PERSON (NOT A SALESMAN) NAMED COACH.

David Roach

7 de oct. de 2015

The staff was very curtious and professional. Very likely to come back again.

BulletBob

5 de oct. de 2015

I asked for a quote from Thoroughbred over the internet at around 7:30 PM Thursday evening. Had a call from TJ within 15 minutes. She set up appointment with Cliff Jackson at 9 AM Friday morning. Cliff brought out 2 Navy Blue F150 4X4 trucks to test drive. He explained features and benefits in great detail as I drove for 45 minutes in every conceivable venue.Went back to the dealership and he pointed out every possible way of getting the lowest price. Including using Fords Friends and Family plan. Gave me above what my trade in was worth. TJ - a delightful young lady came over and greeted me. At no time did I feel pressured. I highly recommend you give them a try. As an aside I have never had so many compliments on a vehicle by complete strangers Robert Painter.

Donald Young

5 de oct. de 2015

Sales staff was very knowledgeable and I experienced a seamless purchasing process

BulletBob

5 de oct. de 2015

I asked for a quote from Thoroughbred over the internet at around 7:30 PM Thursday evening. Had a call from TJ within 15 minutes. She set up appointment with Cliff Jackson at 9 AM Friday morning. Cliff brought out 2 Navy Blue F150 4X4 trucks to test drive. He explained features and benefits in great detail as I drove for 45 minutes in every conceivable venue.Went back to the dealership and he pointed out every possible way of getting the lowest price. Including using Fords Friends and Family plan. Gave me above what my trade in was worth. TJ - a delightful young lady came over and greeted me. At no time did I feel pressured. I highly recommend you give them a try. As an aside I have never had so many compliments on a vehicle by complete strangersRobert Painter.

Wanda Reed

4 de oct. de 2015

The wait was over an hour and a half with appointment t. Why have an appointment?

Don Hurlbert

1 de oct. de 2015

You did fine The car is Ok!Next oil change need to winterize for atrip to Phoenix in Feb. Thanks!

Todd Glasgow

30 de sep. de 2015

Earston was professional, knowledgable, authentic. and did an overall great job.

Josh Proffitt

28 de sep. de 2015

i had experienced some issues with my transmission awhile back. this shop got me right in and fixed. this last servcie was for my window on the drivers door not functioning properly. The service team it fixed, loaned me a car to drive and took great care of my truck. we plan on keeping our sales and service with this dealer

Paul Swalina

28 de sep. de 2015

great service, as always. this is the only place that I go to for the service of my 2014 f-150 truck

Alfred Pearson

26 de sep. de 2015

AS usual the experience was great. I was given all information necessary to determine what I wanted repaired and the cost.

Adam R.

24 de sep. de 2015

Staff was very helpful and even stayed late to finish up with the sale (we were there until about 9:15PM which is I believe well after closing).

David Shook

22 de sep. de 2015

Ford Focus Elect. Service was extremely good and staff is very professional.

Kathy1975

21 de sep. de 2015

I have leased vehicles for the last 9 years. Two of which have been a Ford lease. I will have to say I stopped in about a month prior and was treated, in my opinion, well if you aren't buying I don't have time and the salesman never called me back. I decided to give it another shot. I was immediately hooked up with Ryan. Was my fortunate day. Dedicated and jumps through hoops to get things done. I am extremely satisfied and absolutely love my new Explorer Sport.

Eric Stumpenhaus

15 de sep. de 2015

I always have a great experience at your dealership. Fast, courteous, and quality service!

Denise Duke

15 de sep. de 2015

JD and Jim were awesome. Very kind of the dealership to notify its customers. My only thing was I listen to Christian music, when I got in my car someone had changed the station to the vibe. That was quite a surprise.

David Peeples

15 de sep. de 2015

Always excellent service, friendly people! Just keep doing what you do!!!

Carolynn Lancaster

15 de sep. de 2015

Staff was very helpful and the problem was due to squirrels, not anything faulty with the car. Always have great service at Thoroughbred.The car is a 2012 Focus.

Thomas

14 de sep. de 2015

called the day before and was able to drop off and have "my touch" repaired the part wasn't in KCMO and had to be ordered but all was expedited and handle great.

Michelle Knifong-turner

14 de sep. de 2015

Our brakes went out when we were near your store. We were quickly taken care of and back out on the road

Ralph Clemons

13 de sep. de 2015

Very efficient service. Great dealership , always courteous , when listening to my concerns.

Heather Hoesly

13 de sep. de 2015

The service was fantastic, as always! The service tech got the scare of his life though! I drive a white F150 - a fairly common vehicle. I dropped it off for service in the morning and had a minor surgical procedure about an hour later. The docs gave me some pain meds and sent me home. After getting a call that afternoon that my truck was done, my husband went back to pick it up. Another tech told him that it was being brought up to be washed and it would be a few minutes before it was at the front. Ok, No big deal - my husband went to wait in your comfortable waiting area. A few minutes later, the tech went to go find my husband to tell him the truck was up front. No husband in the waiting area.As several white, F150s had already left out of the service dock, he thought he'd given the keys to the wrong truck to my husband. So, the tech called me, and told me that I was in the wrong truck. ??? Hmmm. Now I know the meds were good, but I was pretty sure I wasn't in ANY truck. I told him I'd sent my husband to get the truck, and described my husband. He confirmed my description and said that my husband was in the wrong truck! Crap. I call my husband and said, "You're in the wrong truck!" *dead silence* "No, I'm not. I'm standing in the bathroom at the dealership." *more silence* "I'll call you back."I called the tech back and told him where my husband was - meanwhile my husband had walked back out to the service area. My truck was just being pulled up - all clean and sparkly from a fresh wash. As it turns out, my husband's doppelganger has a white F150 and was in his own truck.My husband said the tech was white as a ghost and just glad that the right person had the right truck. My husband giggled all the way home. See...when I call my husband, he thought that the meds were really doing a number on me and that I had dreamed the whole thing. It wasn't until he got back out to the service bay that he finally figured out the whole doppelganger situation.Thanks for a job well done on the truck and a good laugh too! See you in 5000 miles!

John Kulak

12 de sep. de 2015

They took care of me and I didn't have to wait that long for them to do what I needed to my car.

Devin Heese

10 de sep. de 2015

Completely AWESOME!!!!The sales staff were great the truck I bought is awesome and I now look forward to the drive to work. No hassles No surprises. Easy process and nice people.

Brooke Coverdell

10 de sep. de 2015

Good experience with the salesman, Eric. Provided enough information to help me find the right car but wasn't too pushy. Answered all my questions and responded to text and phone calls promptly. Very good experience and happy with my new Edge!

Bernadette Porter

10 de sep. de 2015

Thoroughbred consistently does an excellent job with the service of my Ford Escape. The staff is great. I am always happy with my visits there.

LAURA ABELL

10 de sep. de 2015

GREAT SERVICE!LIMITED WAITING TIME AND EXPERT OPTIONS ON IF THEIR IS ANYTHING IS WRONG WITH YOUR CAR

Jesse Valenciano

9 de sep. de 2015

Just had an oil change. I am very pleased with the promptness.

Michael Wooten

9 de sep. de 2015

Ryan made the process so easy! Took the pain out of the buying process.

James Byrd

8 de sep. de 2015

I was greated professionally and the service I received was exceptional.

Annette Bartow

6 de sep. de 2015

After looking at several dealerships, we decided to buy our taurus at thoroughbred because we liked our salesman Jeffery Ferguson and the selection of cars you had!!! The finance person was great also!!!

James Smith

5 de sep. de 2015

You did a recall. Took about a hour. As far as I know, everything is fine.

Kevin Johnson

31 de ago. de 2015

It was quick. As usual, no problems. Business as usual.

James Balachowski

31 de ago. de 2015

Thoroughbred has a very friendly staff and low pressure sales force. A wide selection of vehicles. My salesman had all the answers to my questions about the car and whar financing Ford had to offer. I would highly recommend Thoroughbred and Jeffery Ferguson

Kreg Knox

29 de ago. de 2015

My service rep Andrew is always helpful. I have been coming here for over 1`0 years.

Dan Clough

29 de ago. de 2015

The service we received at Thoroughbred while buying our new 2016 Fusion was excellent throughout the entire process. Our sales rep Brandon Lincoln exceeded our expectations and was a pleasure to work with. The entire staff was friendly and professional.We had a very specific set of criteria for our new vehicle. Unfortunately the car that we had in mind wasn't in stock at Thoroughbred, but Brandon saved the day by offering to look through the extended inventory and find an exact match from another dealer in the area. He found the exact car we wanted and set up a trade. He got everything taken care of incredibly fast and kept me in the loop over the phone. I was very pleased with the level of communication that he provided.He was very helpful and was able to answer all of my questions. I also appreciated how straightforward he was while discussing numbers. I have been to a few dealerships where they used high-pressure sales tactics, stalling and delaying, distracting you with way too many numbers, etc., but I didn't experience any of that at Thoroughbred. It took only minutes to lock down a deal and I feel like I paid a fair price for the new car and got a reasonable price on my trade-in.The finance office was very quick to process my loan application, and signing all the paperwork went much quicker than I expected. They also clearly explained the extended warranties, protection plan, service packages, etc. that were offered and were not pushy when I declined some of them. I greatly appreciated that.Once we were all done, Brandon took the time to sit down in our new car with us and go over all the features and controls. He helped us pair our phones to the MyFord Touch system and went through every menu to explain how to set it up to our liking. He was very knowledgable and even gave us a few pointers that he learned from using the system in his own car.We had a great experience at Thoroughbred. We plan to make it our first and possibly only stop next time we're in the market for a car.

Stanley Donnell

26 de ago. de 2015

I got there before my appointment time, but they took me right in and performed the service. They were friendly and listened to me.

Timothy Clark

25 de ago. de 2015

Jim Comer our salesman was the greatest I have ever dealt with and his follow up is unbelievable also

Renee Nedblake

25 de ago. de 2015

Larry in Service is Excellent Courteous & helpful

Kylie Payne

25 de ago. de 2015

I had a great experience. Went quick and very happy with my new car!

07lemon

25 de ago. de 2015

Bought 07 ford f 350 from them turned having major motor problems . Called them up and mike (general sales manager ) said we don't have to do anything and we are not going to. Felt rushed through whole buying process

Mary Coleman

23 de ago. de 2015

The service department was very helpful, especially JD. Warranty issue was handled very diplomatically, this would have been a very different survey result without his help.

James Elliott

21 de ago. de 2015

I got a Escape 2yrs. Ago from you. Brandon Lincoln was our salesperson then. He recently sent me a sales "specials" in the mail. I went on your website, my wife picked 3 Escapes she liked, and I called Brandon, and set up a appointment. We met with him, she picked out the red Escape, signed the paperwork, and we're headed home in under 2hrs. "Best-in Class" isn't just about the product, it's about the sales,finance, and service folks that make your buying experience really enjoyable. This dealership reflects a truly "Best-in-Class" example that makes them the Best Ford Dealer in the greater Kansas City area!!!

Alfred Maier

21 de ago. de 2015

The works.done. They got my car in good shape.thank you very much.

Amanda Boeschen

21 de ago. de 2015

My car had just broken down and Mike Stadler was amazing when I went in looking for a new car. Answered any questions, and even held the car until my parents could come in and see it. He made buying my first new car an amazing experience.

Chad Dalton

20 de ago. de 2015

Great job! Salesperson was awesome! In and out with no pressure. No hassle pricing, I found a couple scratches in my brand new car a couple days after I bought it. took it back up to Thoroughbred and they fixed it in 15 minutes!

Maybelle Bowens

20 de ago. de 2015

My 2010 Edge was brought in for service on the brakes which were hard to push and had a long distance to stop. The service rep was very helpful. He listened to me and determined that the problem was under an extended warranty and my car was repaired. I want to thank your service rep and your tech. The brakes are now working fine.

Terry Leibert

19 de ago. de 2015

The staff was very courteous and did their best to get us taken care of in a timely manner. Washing our Escape was a very nice touch!

Mitchell Kelley

19 de ago. de 2015

Everyone was great to deal with. Can't say enough good things about our salesman Mr. Dorsey. Will be back.

Null Null

18 de ago. de 2015

Took 2013 ford fusion in for recall work. I asked to have oil service light reset. They never did but no big deal.

Daniel Ziegler

17 de ago. de 2015

It takes quite awhile to get waited on to check in the flex,but picking it up went very quick and smooth.

Sandra Malish

16 de ago. de 2015

I only needed an oil change and tire rotation. There were a lot of cars/trucks ahead of me. So my husband and I went to breakfast. Imagine my surprise when I returned an hour later to find my car ready to go! And having it washed is ALWAYS an appreciated treat. Thank you - great job.

Laura H.

16 de ago. de 2015

I actually had fun buying my new 2008 Ford Edge yesterday at Thoroughbred. Walked in around 9am and left with paperwork complete, trade taken in and keys in hand by 11:15am. On. A. Saturday. My salesperson, Ryan is top notch and very busy. I was not his only guest at the time but he orchestrated the entire process flawlessly. My F&I guy was calm, knowledgeable and honest. My credit report had a couple of hiccups but financing was approved without drama. Great advice in regards of how to up my CS so that my next purchase will be at a better rate as well as to how to creatively pay my loan to lock in solid credit worthiness. These guys have a sincere interest and passion for what they do and I am grateful for the invaluable info that they shared with me. It is going to have a life long impact in terms of credit and stability for me. Quality of life is equal to the quality of your credit score. Pure and simple. On a more personal note, I worked here several years ago and know the stellar reputation that Thoroughbred has, not only in regards to being above board in their established business ethics but also for their presence in the community. Cannot wait for my next purchase from Thoroughbred Ford. Thanks again for all you do!

John Kennedy

16 de ago. de 2015

This was our third purchase from Thoroughbred Ford. Yes, they do it right.

Regina O'Brien

15 de ago. de 2015

The best aspect of the visit was that they didn't press me to let them perform needed repairs I could do myself (those repairs have been made). My father was a Ford retiree and we know several people at Thoroughbred. Would be reluctant to go anywhere else.

Priscella Lyons

15 de ago. de 2015

Everything was really good, service was great. Not too much of a wait. Easy to get in and out and on with your day.

John Yardley

15 de ago. de 2015

Was met as soon as I drove in. Explained what I was there for and was wrote up immediately. I left for a short time and when I returned my car was parked out front waiting for me. When I walked back in was meet and taken to cashier at once. In a matter of minutes I was on my way.

C. Randazzo

14 de ago. de 2015

The staff is great to work with; spent time answering my questions until I felt confident in my decision. I love my new car ~

Larry Swope

12 de ago. de 2015

I bought a new truck, so must have been good EXPERIENCE

Don Fry

12 de ago. de 2015

I've never had any of the service advisors try to sell me anything I did not need. The service is always great, I will keep coming back as long as I have my Ford Edge.

Fred Juergensen

11 de ago. de 2015

They helped me reprogram my phone to my car and I appreciate that,thingslike that is why I come there.

Ray Safarik

11 de ago. de 2015

I love the Ford Edge we purchased. The service has always been great. The wait was a little long this time, but they were very busy in the service department. The staff has always been very helpful and friendly.

Jessa Knisely

11 de ago. de 2015

I was not expecting the quality of service I received. I am extremely impressed by the salesman that helped me. I am going to recommend this dealership to everyone!

Kira Lane

10 de ago. de 2015

2015 Ford Focus Service & staff were good, very nice and very helpful

Andrew Riddell

8 de ago. de 2015

LIKE RECIEVING PHONE CALLS ABOUT OTHER SERVICE ISSUES THAT MAY NEED ATTENTION AND COMPLETION OF WORK DONE.

Bruce Knipfel

7 de ago. de 2015

Jeremy, my Service Advisor did a great job of getting me in and out in a timely manner.

Edward Williamson

7 de ago. de 2015

Great Service, fixed the problem with the squeaky window.

Alfred Pearson

6 de ago. de 2015

All were helpful in diagnosing my problem and recommending a solution.

Barbara Kelley

5 de ago. de 2015

The buying experience went very smooth. I got the car I wanted.

Michael Benne

3 de ago. de 2015

Excellent staff and service. Chev. Tahoe They went out of the way to find a vehicle for me.

Jerry Blakely

3 de ago. de 2015

The usual high standards are still in force which means that I leave happily in the knowledge that, barring any unforeseen problems, my Transit Connect will continue to serve me well.

John Michael

1 de ago. de 2015

Everything was great. Now I must enter 9 more char

Linda Havener

31 de jul. de 2015

I always get really good service at Thoroughbred Ford. The service department always explains things to me. And when my car was recently recalled by Thoroughbred, things was handled just like they said it would be. I can't even think of going to another dealer.

Theresa Stogsdill

31 de jul. de 2015

Everything was excellent! Very informative, took their time, answered all my questions. I would recommend anyone.

Lois Mayfield

30 de jul. de 2015

The service staff was excellent. They helped me with the options on either repairing or replacing my tire. I am very appreciative of their assistance.

Erica Carpenter

30 de jul. de 2015

Always friendly and honest. I needed a tire repaired.

Ronald Martz

30 de jul. de 2015

This is our third car purchased from Thoroughbred. That should speak for itself.

Joe Musiol

29 de jul. de 2015

I always have appreciated the quality service and courtesy provided to me at Thoroughbred Ford.

Bobbie Bolton

25 de jul. de 2015

I took my Escape into the dealership for an oil change and new tires. Instead of having to wait for 3 hours in their lounge, they brought me home and them picked me up when it was ready. I really appreciated that. They always have given excellent customer service.

Maureen Wilding

24 de jul. de 2015

The staff and salesman were extremely helpful when we purchased our new Edge. No pressure which we appreciated very much.

Timothy Long

22 de jul. de 2015

Over the phone assessment of what might be wrong was right on. Fixed quickly, under extended warranty, and the service gentleman was very helpful.

Gregory Parkman

21 de jul. de 2015

My service was a tire rotation and synthetic oil change. I thought the service was timely and the price was good. I appreciated the other items that were included as part of a wellness check.

Brett Alan Pettit

20 de jul. de 2015

They helped me get into my dream car. They helped me get money back from warranties on my other vehicle that I purchased from them to help cover a down payment and pay sales tax. My salesman was great in communication and went above and beyond in getting me into the driver seat.

Gene Leonhard

20 de jul. de 2015

the service that was preformed was very good, the car wash a big improvement.

Enita Miller

20 de jul. de 2015

I waited for my car, didn't have a long wait, but while I waited I was able to play games on the computer which made the time go by much faster...service was great, very courteous and helpful.

Kelly Rivard

18 de jul. de 2015

Flick was seriously the best. He helped me find the intersection between my perfect car and my perfect financing options. It still feels like a dream, that I'm in a nicer, newer, more reliable car. My boyfriend likewise has had great experiences buying his cars there. I think it's safe to say both of us will be return customers -- especially if we can work with Flick again!

Heather Hoesly

17 de jul. de 2015

Service itself was fantastic, but they forgot to put the reminder sticker in my truck.

Linda Dees

15 de jul. de 2015

A wonderful shopping experience. My new Fusion is beautiful and a dream to operate.

David Bush

14 de jul. de 2015

I have a 2014 Ford Fusion. I made an appointment to take care of a recall that was on it. I arrived earlier than appointed time. The service writer was very friendly and knowledgeable. I also had an oil change done too. I was very satisfied with the service and the facility.

John Hammers

14 de jul. de 2015

just a regular oil change so no need to make any other comment.

Joseph Williams

14 de jul. de 2015

Had the best salesman I have ever dealt with, Ryan Brehm, I contacted Ryan on a totally different truck and what I was looking for he had the deal almost done, but I threw the numbers together and it was just more then I wanted to spend, I considered my sales call with him over. Not Ryan, the following Monday he texted me on my phone sent some pictures and told me he found the truck I had been looking for, I was thinking yeah right If I like it, this will be to high in price, I drive 85 miles to look at a truck, that was quite frankly rough, he promised let me do the deal and if I want completely satisfied he would let me walk away from the deal, Ryan went in my opinion above and beyond, buffed out the truck new tires and fixed my punch lists of things I wanted done to the truck before I would be happy with it, his vision was perfect, I bought a truck I hadn't really seen in great condition, when I arrived to pick up my 2005 Ford f150 I was so surprised and thrilled it looks incredible, I couldn't be happier, I have a great truck , great warranty and a place to purchase my next brand new vehicle some day in the future. Ryan is excellent at his job and should be commended, I am a salesman myself, I am really good at my job and he would be an asset for any company, Train that guy to go anywhere, pay him so he doesn't have to, Great job to your whole team, won me as a customer, Ill be back.

William Perry

14 de jul. de 2015

Thoroughbred Ford has consistently excelled at servicing my 2010 Ford Edge. They are knowledgeable, Friendly and professional. I will continue to use them as long as they continue their excellence.

Chris Dalton

14 de jul. de 2015

As usual the service department at Thoroughbred Ford performed in a professional and courteous manner. Thank you.

Terri Rodina

13 de jul. de 2015

Every one is always friendly and helpful. I take both of our vehicles to Thorobred Ford

Sue Hullebusch

10 de jul. de 2015

As always, the techs were on the ball. Way to go guys!

Barbara Beisel

10 de jul. de 2015

Service was for 30,000 mile maintenance. As always with this dealer (Thoroughbred Ford), check in & out was courteous & expedient. At the cashier, my husband asked if they give Military discount. Though the bill was already printed, Tim in Parts took the time to refigure each of the parts, giving the discount & reprinting saving us about $15. We appreciate the time he took and his appreciation of my husband's military service. Such nice people throughout this dealership. We never go anywhere else. Thank you Thoroughbred.

Martin Brown

10 de jul. de 2015

My first oil change in my new Fusion. I did the works package and was in & out in less than 45 minutes and they even did a free car wash! Comfortable customer lounge. I highly recommend this dealership!

Kimberly Latier

9 de jul. de 2015

The staff is always friendly, helpful, and professional.

Rudy Bivens

8 de jul. de 2015

Service was good! Love the 2013 F-150 Limited! Except the gas mileage! Not close to what sticker says for Eco-boost engine on truck! I have the same engine in 2010 Sho Taurus and it exceeds sticker. Other than that I love the truck.

Carolyn Cooke

8 de jul. de 2015

My son lately always brings in my Ford Fusion 2010 for service. In the past, whenever I brought my car, in I never had any complaints. Now that my son is bringing it in for me, there are still no conplaints. I continue to trust my car to Thoroughbred Ford because you continue to render excellant service. My car is usually ready in advance of the timeline given, your representatives are helpful and polite, and any problems I have had with my Ford, past and present, continue to be satisfactorily addressed and repaired. Thank you and I appreciate your service. Thank you,Carolyn Cooke

Jeremy Boyer

8 de jul. de 2015

EVERYONE is super friendly and helpful. I am a busy mom of two and they value my time.We love the dealership so much we have gone back to buy a used car there and plan to return in a few years when we need to upgrade our family car.

Sarah

7 de jul. de 2015

They always been great working with our needs. Don't have a complaint.

Debra Berkel

7 de jul. de 2015

As ALWAYS, my experience was great. I am always treated with respect and timeliness.

Kara Johnson

6 de jul. de 2015

The body shop was great with fixing my vehicle when it was vandalized. They worked with my insurance company on the estimate and when they needed an extra part, I never had to do any of the running around. My car was ready for me sooner than expected and when I asked them to fix one little thing on the car before taking it home, they didn't fuss. Not to mention they were able to connect me with tech support when I mentioned that my sync was acting up. Once again everyone at Thoroughbred was very kind, which I really appreciate as a first time car owner.

Mary Johnson

4 de jul. de 2015

I dont understand how you can get charged for oil change and then pay extra for the oil?

Michelle Garrett

3 de jul. de 2015

Shaun Hoppenthauler (spelling??) has ALWAYS made my husband and I feel as though we are his ONLY customers, giving us the personal service and attention that keeps us coming back! We do realize that he serves many customers and what really makes me feel special is when I pull into the service bay, Shaun remembers my name and tells he that he will take care of me. I LOVE this kind of CUSTOMER SERVICE!!!

Frank Runions

3 de jul. de 2015

Brian McGlaughlin is one hell of a dude. I can guarantee I will buy my next car with him.

Glenda Parsons

2 de jul. de 2015

Shaun and Scott were amazing. Scott checked in my car with my daughter and was very professional and Shaun called and updated me before repairs and also gave me break down of cost of repairs.Even though it was a expensive repairs service was great.

William Rossetter

2 de jul. de 2015

I brought my vehicle in for a safety inspection. The inspection was accomplished in a very reasonable amount of time. The maintenance personnel were all very professional, as usual.

Gary Flickinger

1 de jul. de 2015

Service was fantastic! Done what they told me they were going to do, on time, very friendly service and sales staff!

Jill Chrisman

30 de jun. de 2015

It was a great experience. My problem with my vehicle was fixed very quickly and I was back on the road. Jeremy was very friendly and easy to understand. Thank you so much

James Hoke

30 de jun. de 2015

I had a very good experience when a service light came on in my 9 month old Escape. Michele was very helpful.

Carol Smith

29 de jun. de 2015

Our service was excellent. Our service manager was courteous, professional and demonstrated thorough knowledge of Thorobred's service policy. Jeremy carefully explained the form/receipt and what its various categories meant. He also took the extra time and effort to connect us to the parts department to get a new battery for our door key. Your staff is always excellent and Jeremy maintained that high standard of excellence.

Sarah Altenhofen

29 de jun. de 2015

It was perfect,quick and easy. Coach was awesome and very thorough, told me things i want aware of on my last purchase. ..my 2014 Focus.

Phyllis Hinsley

27 de jun. de 2015

I bought 2015 Ford Escape. My salesman was very attentive and made sure i understood all the features on my new car before i left the dealership. The finance man went over all the options and coverage. It was a good experience.

Barbara

26 de jun. de 2015

I was very pleased with my salesperson. He did not pressure me and was always very professional. There was a problem with one of the armrests and they ordered a new one am waiting for the call for installation.

Marge Prince

25 de jun. de 2015

I always get great service whenever I go to your dealership. The staff and management are always friendly. I like that is there is any issues that I need to budget for they always inform me.

SpcilDelvry99

25 de jun. de 2015

I have been a customer of Thoroughbred Ford for years now. The staff there is always more than happy to help out. The sales staff is always ready to help out with making sure the deal gets done.

Debra Sheffer

24 de jun. de 2015

The service has been so good that I will only use Thoroughbred for all my maintenance needs, and I have already recommended it to several people.

Michael Rohr

23 de jun. de 2015

Excellent sales experience on our Escape Titanium. Ryan Brehm is a Top Notch professional salesman. He knows his products and all their functions. He explained all aspects and functions and answered all our questions!

Mike Witt

22 de jun. de 2015

Everything went well and timely. We had "The works" done.They usually wash our vehicle but this time they did not and windshield was a mess. Also there was no floor mat protection or seat plastic wrap protection like normal.

Garnet Busby

18 de jun. de 2015

All work was completed without is. I think an oil change could be completed in less than 1 hour 45 minutes. Oily handprint on outside of left front door. The waiting area is too noisy, too many people walking through the area. Should be more secluded.

John Vutich

17 de jun. de 2015

I had a wonderful experience buying my new F-150. From the first time I walked onto the lot and browsing through their inventory. I had to order the F-150 to get the features I wanted and it was so easy I couldn`t believe it. I was helped through the whole prosess and my sales person made it a very enjoyable experince. Everyone I delt with was trying to help me with my needs like I was the only customer that was there. Yes I had a very good experince and I love my F-150. The service was Excellent. Thanks Throughbred

Laura Alden

17 de jun. de 2015

I purchased a Taurus. Mike helped us, and we are very happy with the service.

Robert Irvin

16 de jun. de 2015

I'won't say I've never had a problem there, but I sure haven't lately. I didn't have an appointment and the oil was changed and the 7500 mile service was done in less than an hour. I was impressed!

Happy Thoroughbred Customer

15 de jun. de 2015

I looked at F150s at another dealership in the area, but I got the feeling they were jerking me around. When I came to Thoroughbred to look at an F150 I was immediately greeted and treated like a relationship rather than an open wallet. The deal was easy, as was the financing, and everyone was great to work with. Two hours after arriving I drove off in the truck I wanted. Buying a vehicle should always be this easy.

Jossetta Johnson

13 de jun. de 2015

My husband took my Ford escape to have it serviced and had no problems...he enjoyed your service very much...

Rachel Biswell

13 de jun. de 2015

We've bought 3 cars and had 2 trades. They've always done what was needed to make the deal. There used cars have been made as close to new as possible. David Joyce is a great guy to deal with and would recommend him and throughbred to anybody.

Philip Nix

13 de jun. de 2015

2015 F-150 The service was excellent and Andrew Hendrix explained the cruise control to me and my wife. We thought the cruise control was wrong. So Andrew explained that is the way it works. Thanks to the Service Dept.

Arthur Homer

12 de jun. de 2015

Finished oil change within time period promised. Satisfied with work performed.

John Palone

11 de jun. de 2015

Every time I come in for service, there has never been a problem and they've always been able to get me in!

Sue Hullebusch

7 de jun. de 2015

In and out very quickly for an oil change and tire rotation.

Justen White

7 de jun. de 2015

Talked to Brian (BB) over the phone told him what i was trying to do and what i wanted. Came in day after i spoke with him and he took good care of me by putting me in a 2015 Ford Fusion within a couple of hrs. Love the car and even more love the service... Thanks Thoroughbred Ford

James Smith

6 de jun. de 2015

We purchased a Escape. The staff and service were excellent.

chkchka

5 de jun. de 2015

Multiple calls over multiple days to a voice mail... for supposedly one of the biggest and best dealerships in the midwest.... pfft. Hire more service advisors folks. Going somewhere else.

Ronald Henning

4 de jun. de 2015

Excellent service, everyone was friendly and helpful. First time I've been to a dealership and bought or leased a vehicle without a long waiting period. Highly Recommend this dealership.

Nancy Olson

4 de jun. de 2015

I love the pre-owned Honda that I got and I am very happy with it. A great place to buy a car!!

Jessica Clay

2 de jun. de 2015

Continue to keep up the good work!!!!!!!!!!!!!I have no complaints :)

Martin Brown

1 de jun. de 2015

We had a great experience when we traded for our new Fusion. The sales staff made us comfortable and the process was completed very quickly. We will definitely be back when its time to trade again. Also looking forward to our first visit with the service department.

Dawn Mcenroe

31 de may. de 2015

I love Brandon up at thoroughbred ford he is always very helpful and will help us get what we want and need.

Kenneth Walters

30 de may. de 2015

purchased a 2013 f-150 lariat 4x4 from Thoroughbred Ford....service was excellent....my agent salesperson Ryan was excellent....I knew exactly what I wanted and this dealership had the vehicles I was after....

William Perry

28 de may. de 2015

The service staff at Thoroughbred Ford are so courteous and helpful, they make taking my Ford Edge in for service a pleasant experience. They also go the extra mile to inform me of potential upcoming issues like brakes and tires so I know what to expect in the near future..

Scott Wisdom

28 de may. de 2015

bought a 2015 escape, and everything else was great

Lois Mayfield

27 de may. de 2015

I came in for "THE WORKS" because I was due for an oil change. My service advisor was Jeffery and he did an excellent job in taking care of my needs. He also advised me on an issue with my battery that will require attention soon. Thanks!!!

Diana Naas

27 de may. de 2015

You always take care of my Ford 500 and everything is explained to me without any questions from me. You are the BEST and I would not go anywhere else.THANK YOU!!!!!!

Max Bullock

26 de may. de 2015

Purchased F-150 crew cab truck. Salesman, Cliff Jackson was very knowledgeable & efficient in building a truck with the desired equipment. A good deal was completed quickly & satisfied my needs. A Pleasure to do business with. Sincerely Gene Bullock

Amber Duren

26 de may. de 2015

Sean was great and the new young man was eager to help (Did not catch his name though) The car was done in a timely manner as always.

Rodney Smith

26 de may. de 2015

2015 Ford Escape, my service was expedient and pleasant. Thank you.

Johncy Dufresne

25 de may. de 2015

They were fast and very pleasant, My Sales person even saw me and came out to say Hi as well. Very Good experience; I am glad I have a FORD....

acd7312

24 de may. de 2015

I walked in back in January not expecting to walk in and buy a car that day, I figured we'd just look and see what all itvwas gonna cost me first, as with the down payment and such. Couch (Dave) walked out to me on the lot and offered his help, I was resistant at first because I figured he was going to push me to buy a car that day, but he didn't push anything at all! He drove us around looking for the car I had came to view and when I found the one I liked (model wise) he got me in it to test drive, when I came back I said I would only want it if I could have it in the candy blue. They didn't have any at the lot so he went inside and tracked me down the exact color I wanted. Which was at another dealership in platte city, we drove and picked it up. Signed the paper work and I walked out of the dealership that day with my new pride and joy! All a big thanks to Dave!!!

Bobbie Bolton

23 de may. de 2015

The staff is always very courteous and understanding of my time. They get me in and out as soon as possible.Recently I came in with a burnt out tail light. They charged me less than $20.00 to replace it. Thank you for your great service!

Charles Bruscato

22 de may. de 2015

The Service was excellent as usual and very much appreciated.

Debra King

22 de may. de 2015

Our salesman, Michael Schrader was instrumental in assuring that our needs were met. He was understanding and supportive including us through the process. He was a real blessing to us. Thanks again, Mike.

Terry Jenne

21 de may. de 2015

Repaired a/c; oil change and safety inspection. Satisfactory.

John Armstrong

21 de may. de 2015

Friendly people. Excellent service and done right the first time

Gregory Rudd

20 de may. de 2015

always feel at home and everyone is very nice & helpful...

Edward Beisel

20 de may. de 2015

Thoroughbred has the finest selection of new and used vehicles including motorcycles. The entire staff is courteous, friendly and respectful. I can not speak of the other salespersons, I bought three vehicles from George O'Sullivan and highly recommend him.

David Anderson

20 de may. de 2015

Excellent service in service, and sales dept. ................

Craig Culver

20 de may. de 2015

Very professional and nice to do business with. They did what they said they would do without any pressure.

Terry Leibert

20 de may. de 2015

Your staff from the salesman to the finance guy were both very helpful and we had a very good experience buying our new Escape.

Georgia Boehmer

19 de may. de 2015

Mike was so nice and he took his time to tell me anything I wanted to know I know I asked a lot of questions but he never was pushy with me. Mike deserves a FIVE STAR. Thank for making it easy to find the car I wanted and he found exactly what I wanted.

John Baska

18 de may. de 2015

they did what they said they would do. On time and good job

Frank Burke

18 de may. de 2015

Very Good Fast couteous knowledgeable.............

Jackie Foster

16 de may. de 2015

Our experience with all sales people and customer staff was GREAT !

Sandra Greer

14 de may. de 2015

I was forgotten about. Jacob called and said my vehicle was ready. when I arrived to pick it up I had to wait 40 minutes. Not good.

Michael Shaw

13 de may. de 2015

Experience was what I had hoped it would be. Good service,verry friendly staff.

Heather Hoesly

12 de may. de 2015

JD was fantastic!! I had accidently set my primary key with a MyKey profile and he helped me clear it and set BOTH keys to have full accesss. Thanks JD!!

Alfred Pearson

8 de may. de 2015

As usual the service was excellent and in a timely manner. I have no complaints.

William Rabon

5 de may. de 2015

I came for a quick oil change, the service advisor (Larry Testerman)was very courteous. After the work was completed they washed my car. This was a very pleasant experience!

Jerry Blakely

4 de may. de 2015

Service was at the same high level that I have come to expect from Thoroughbred Ford.

Anson O'Donnell

1 de may. de 2015

We had the oil changed in our 2010 Flex. They did the "Works". When we got our car back they had washed it also. Great job. Thanks

Alfred Maier

30 de abr. de 2015

Our car run great.....thank you so much for the work done.

John Willis

30 de abr. de 2015

It was done quickly and efficiently. All my questions were answered and I was treated courteously and with respect.

Cynthia Bertoncin

30 de abr. de 2015

Once again you have fixed my car. I had an annoying rattle that we could not find. You found it & fixed it. Plus you changed the oil & washed it. Thanks

Sandy Chandler

30 de abr. de 2015

I enjoy being able to stop on my way to work with no appointment to get my oil changed in my Chrysler 200. Your service department always welcomes me with a smile and very helpful. We've been coming in since 2009 when we bought our first truck; and just purchased another 2014 truck so I'll be bringing it in for it's oil changes too. Can't say enough about the teamwork to get you in and out quickly.Thank youSandy Chandler

Earnest Anson

30 de abr. de 2015

Everything was great when we bought our car........

Susan Wilson

29 de abr. de 2015

The service department is great. Brought my Taurus in on a recall, and ended up needing some brake service. All was done in a timely manner and I am very happy with the service I received.

James Byrd

29 de abr. de 2015

It was time for my regular service to be performed, so I called to make an appointment. I was told the no appointment was necessary, I could simply bring my car in anytime during business hours. When I arrived, I was greated by a friendly member of the service department who indicated the work could be done while I waited and he estimated 1 to 1 1/2 hours. The work was completed in less than 1 hour.I have always received quality and timely service by a very friendly and courtious service staff.

Gregory Sago

29 de abr. de 2015

So I brought my 2013 F-150 in to Thoroughbred Ford (Kansas City) for "The Works" package, as always they took great care of my truck, they got the services performed in a timely manner. The service representative was extremely helpful as I am due for new tires and helped me to review some new options. My only irritation through the entire service was the fact that when they returned my vehicle to me it was fresh from the car wash, soaking wet, and now is dirtier than I brought it in and is covered in spots and water run lines. I would much rather receive no car wash than now be forced to take it to another car wash to clean up what they did to it.

Mitchell Young

29 de abr. de 2015

all was well just a long wait got there at 7:30 am left at 1:pm which was reasonable for the work that was being done just a longtime to sit and wait. the work performed was excellent.

Fordman

29 de abr. de 2015

My salesperson, Phoenix Harrison is one of the best sale persons that I have met. He answered all my questions and went out of his way to help me. I would recommend Phoenix and Thoroughbred Ford to anyone.

Adam

28 de abr. de 2015

The sales staff was really great!! Could not be more pleased with how well Eric did. Didnt feel pressured into my purchase which made my experience that much more enjoyable!!!

Alter Ekiek

28 de abr. de 2015

What's there to be said, you guys are the best. With your help you put me in a 2008 conv. Mustang which owning a mustang was a dream of mine. It's feels like a dream, it hasn't really sunk in yet that I'm driving a conv. Mustang. My first iol service not only was free ,but I think it took less than 30 minutes. So thank you Thoroughbred Ford.

David Wojahn

28 de abr. de 2015

Have purchased my last 2 cars at Thorougbred Ford and have always been happy with them. The service department is great.

Marc Hucke

28 de abr. de 2015

The service adviser was very helpful in resolving our problem it was fixed right the first time thank you for being there for us

Justin Smith

27 de abr. de 2015

Done in less than 45 minutes . Fastest oil change and tire rotation .

Carolyn Ridings

25 de abr. de 2015

I purchased my 2011 Ford Escape new from Thoroughbred Ford and was very pleased withmy salesman and have always had it serviced at Thoroughbred. Everyone are always veryhelpful and friendly.

Adriana Vandeputte

25 de abr. de 2015

All good we really have a excellent experience.thank you so much for your help.

John Yardley

24 de abr. de 2015

Great friendly, fast, and accurate service as usual. It is worth driving from Warsaw, Mo. to get the kind of service I expect.

Samuel Einfeldt

23 de abr. de 2015

Only dealership I go to. No need to say more. will go back if need to.. 5 star

Phyllis Reece

21 de abr. de 2015

We always have an excellent experience at Thoroughbred

Lowell Heath

21 de abr. de 2015

Purchased pickup here and will continue to have it serviced here. Service staff is always very helpful. No issues or concerns.

Robert Sloan

20 de abr. de 2015

Service was done promptly and at a reasonable price. Nice waiting area. Fiendly service personnel.

Paula

18 de abr. de 2015

Everyone at Thoroughbred Ford was great they helped me transition from my Taurus that had 439,973 miles to a new Ford Fusion Hybrid. My Hybrid gets 42 miles to the gallon highway and in town even better. I love my new car and the people at Thoroughbred could not have been nicer. I would absolutely recommend to anyone interested in purchasing a car to come to Thoroughbred as the experience was relaxed with no high pressure and they are all about making you feel welcome. Just like home.

Arrin Brunts

17 de abr. de 2015

I bought a 2015 ford fusion. My salesman was very knowledgeable. And got me exactly what i was looking for.

Stanley Donnell

17 de abr. de 2015

We came in for our first oil change on our 2014 Focus. Andrew greeted us right away and our vehicle was up on the lift within 5 minutes. Andrew had told us that it would take about an hour, but they were finished within 30 minutes, and they also did the inspection that is offered. We were pleased with Andrew's professionalism and prompt attention to our vehicle. Thank you.

Jacob

17 de abr. de 2015

This was the easiest car purchase I have ever done. Jeffery was very helpful and didn't pressure the sale at all. I would highly recommend going here to buy a vehicle.

John Hammers

17 de abr. de 2015

2015 Ford Escape was purchased. Our sales person (Jim Comer) did an excellent job. He was very efficient and thorough in finding us a vehicle that met our requirements.

Edward Stang

17 de abr. de 2015

Very Polite Service Writers, Got my first Oil Change on my new Escape Titanium, Service was quick, Car was washed Not much of a wait and I was on my way. Your a Pleasure to purchase, service and work with. Thanks

John Hunt

17 de abr. de 2015

Needed a side mirror replaced. The Thoroughbred Ford body shop is super. Once they got it in the shop it only took them a half hour to get things finished. Special thanks to Brent. Obviously customer oriented.JOHN

Sue Hullebusch

16 de abr. de 2015

Very quick service. Well done guys! I will very definitely be back!

Ralph Clemons

14 de abr. de 2015

Very efficient and friendly service staff. Very quick turnaround. The best dealership I have ever done business with.

Casey Cummings

14 de abr. de 2015

Everyone is always extremely nice and I'll always be back!

Jess Lapuma

11 de abr. de 2015

very helpful and speedspeedy and very helpful

Wanda Reed

8 de abr. de 2015

The service I received was excellent! I enjoy coining to Throughbread Ford

Douglas Davidson

8 de abr. de 2015

I enjoyed my experience and have and will recommend to others.

Jean Salmon

8 de abr. de 2015

2015 Ford Escape. We actually thought we would buy a used car but with all the discounts, rebates, etc. it totally made sense to buy new. What a surprise! It is crazy! We love the car.

Eugene Flathers

8 de abr. de 2015

I have always had good service,and the staff is nice and helpful.The thing I don't get is the car wash afterwords.I know its not a car wash but sometimes its not very good.A couple of times my truck looked like a zebra.I went to a car wash to clean it.Not dogging you,I should keep it cleaner.

John Wright

7 de abr. de 2015

Great company to do business with was recommended by a customer. You were the third dealer we visited and was the last cliff Jackson was professional in helping us buy our Explorer this was our first time we had visited your dealership. Was recommended by Kelley Hampton and insisted we visited your dealership before we made a deal John Wright

Amy Imafidon

7 de abr. de 2015

I was surprised they offered a free shuttle ride home. I didn't use the service because I had made othe arrangements, but I will keep it in mind for next time.

Ralph Morris

7 de abr. de 2015

2012 Mustang. It was done in a timely fashion. appreciated getting the car washed.

John Vanderpool

7 de abr. de 2015

I had an excellent buying experience. Greg Polsky and his staff were patient,thorough, and courteous in throughout the process. Overall, a great experience.

Jacob Squiers

7 de abr. de 2015

They were very helpful with everything I needed and more. They were positive with all my needs and I will always be back at Theroughbred when buying a new car.

Valued Customer Russell L. Downing Jr.

6 de abr. de 2015

Our Salesman Jim Comer was GREAT! Very informative, Thanks to Jim

Mary Bannick

6 de abr. de 2015

Dave was great. My Cmax is wonderful. Glad he took the time to drive in it when I picked up the car. Still have lots of questions about how the hybrid engine works, but will learn as I go.

Angela Witherspoon

4 de abr. de 2015

Ryan Bryam was great. Excellent service. That's why we always come back.

Joseph Hensen

3 de abr. de 2015

I drove up needing an oil change and to get my brakes looked up. Was quoted an hour wait time. Was out the door in 50 minutes. Not too shabby. :)

Amy Blake

3 de abr. de 2015

I have a 2013 ford fiesta I bought from Brandon Lincoln. He always comes to check on me while I'm waiting on any car service. He's super nice as well all the other workers.

Susan Langston

1 de abr. de 2015

Experience was good. I was expecting it to take about and hour, but the service was done with in a half hour. I was in and out quickly.

Deborah DiPonio

1 de abr. de 2015

Purchased 2013 used Ford Fusion Titanium and I am enjoying it. George is our "go to" guy at Thoroughbred Ford and we always enjoy our transactions with him. Everyone in our family has purchased a car from him. Staff is great.

Marcus Wilkinson

1 de abr. de 2015

Staff very helpful, service was great, my ford focus titanium is awesome!!

Jeanne Bowman

31 de mar. de 2015

I have always had excellent service even when I had bought from another dealership and got tired of the run around Thoroughbred helped me out.

Craig Carr

31 de mar. de 2015

Everyone is always very helpful. We have 3 Ford vehicles we bring for regular service my 2014 escape, 2010 f150 and my husbands company car

Philip Nix

31 de mar. de 2015

We bought a 2015 F-150, the process was fairly easy and our salesman was very helpful and informative.

Haylie Kesterson

31 de mar. de 2015

I bought a Focus and the service was great! I was there for a couple hours naturally cause buying a car takes a long time but it went by really fast and I never felt pressured or like I was waiting around a lot.

Lisa Arnold

31 de mar. de 2015

Mike was very helpful but not pushy. He read the customer cues very well and provided just the right level of service to meet out needs. He did a great job... and the car is AWESOME!

Douglas Derry

31 de mar. de 2015

Kurt Creason found the vehicle I needed and trusted him and bought sight unseen

Nicole

31 de mar. de 2015

Everything was great! The guys were super helpful! Really made it a easy experience!

Robert Dickerson

30 de mar. de 2015

My for F150 is 14 yes old and has 245500 miles on. Throughbred Ford treated it and me as if I had just bought the truck from them. I was very satisfied with the service department and the job that they did.Bob Dickerson

Matthew Stine

27 de mar. de 2015

The Service team was very helpful and stayed in communication with me throughout the day updating me on the timeline of completion findings. When arrived to pick up the vehicle, a car wash was offered on my vehicle at no expense. Friendly atmosphere and timely resolution to getting me back on the road.

Karen Streiff

27 de mar. de 2015

I just came in for an oil change, but the service was excellent, and the car was ready before the time expected.

Donald Fry

27 de mar. de 2015

I have a 2010 Edge and have brought it back to Thoroughbred for all of its service and have been totally pleased.

James Martin

25 de mar. de 2015

Great hospitality, service, and generally good comaroderary.

Arthur Arteaga

25 de mar. de 2015

The staff is always helpful and pleasant. I expect the work to be done competently and it is. I always bring my Flex in for service to my dealership.

Chris Hoppenthaler

25 de mar. de 2015

From sales to service, this dealership is first rate. My buying experience was one of the easiest transactions involving a vehicle I've had and the service department does a great job with "service after the sale". Keep up the great work Thoroughbred!

Anna Jackson

25 de mar. de 2015

Wish it were possible to make appointments. I makes the wait too long at times.

Terry Mcnabb

24 de mar. de 2015

Staff was courteous and vehicle was ready in timely manner. So far no issues to complain about.I have been getting my vehicle serviced at this dealership for 4 years and have been very satisfied with their service.

Tara Young

24 de mar. de 2015

2012 Ford Fusion I had an oil change, tire rotation, etc.... very helpful staff.

Richard AND RHONDA Button

22 de mar. de 2015

George OSUllivan is an amazing salesman not only is he professional but friendly and a man of his word!

Gregory Peck

20 de mar. de 2015

Jacob Pittman went out of his way to help us, when they brought our car up after washing it, he dried it off completely. Awsome job in and out quickly.

Samuel Einfeldt

20 de mar. de 2015

Nothing less than outstanding. Nothing more to say.

Laron Robinson

19 de mar. de 2015

the service was great and fast. i trust thoroughbred with my 2014 ford escape

David Steele

19 de mar. de 2015

We purchased a 2015 Ford Fusion. We love our car and had a great experience'

Douglas Henderson

19 de mar. de 2015

Working with Larry in the Service Center made things very easy for me. Larry was willing to work around my work schedule to have the service done.I will come back and recommend to others.

Glenda Jacobson

18 de mar. de 2015

I felt like a valued Ford owner from my initial phone call to Service call to the courteous & friendly reception when I brought my 2014Escape in for oil change & tire rotation & all the way through the prompt & earlier than expected return of my freshly washed vehicle.

Marsha Tygart

18 de mar. de 2015

Did a great job. Didn't take long and let me know what was going on.

Robert Bissell

18 de mar. de 2015

friendly and professional sales and service staff. No pressure from the sales staff and a thorough job in the service area

Sheryl Chester

18 de mar. de 2015

We were well taken care of. And our car runs great.

Cheryl Swope

14 de mar. de 2015

I have always been treated with utmost respect. Service is great.

Shelley Thurman

13 de mar. de 2015

Completed promptly as expected. Courteous help. Thanks for advising about air filter, will do next time.

Danny Harmon

11 de mar. de 2015

Service was quick and Thorough (just like a throughbred horse....the name fits them well.)

Charles Brumbaugh

11 de mar. de 2015

I took it in without an appointment they got to me really quick didn't wait but maybe half hour and they updated my radio like i asked they diid an excellent job thank you

Charles Bruscato

11 de mar. de 2015

The Service was Fabulous as Usual and the Staff makes it a pleasure to do business with Thoroughbred.

Bobbie Bolton

11 de mar. de 2015

The staff is alway very friendl and professional. They got me in and out quickly so I could go to work.

Lindsey Peterson

10 de mar. de 2015

Service was excellent, even during bad weather. Prompt, courteous, and left nothing to be desired. Well done.

Sheila Balter

10 de mar. de 2015

I purchase a 2014 focus hatchback. I have had service with previous cars at a different dealership and didn't trust them. My feelings with Thoroughbred are totally different so far. They even washed my car for me!!

Elizabeth Jacobs

10 de mar. de 2015

Very courteous and I always have a great experience with my service

John Tew

10 de mar. de 2015

I took my car in for the 15,000 mile service. When I checked out, I was told that everything checked out fine so I would just be charged for the oil change and tire rotation. My trust level went way up, thank you!

Curtis Proctor

9 de mar. de 2015

Brake work was done exactly as I asked, and performed perfectly as usual. I could have had the repair done cheaper elsewhere, however, I'll trade that for the peace of mind that comes with knowing the repair was done correctly and that in the event of any related issues, that the service dept will stand behind it's work. (as they've shown in the past) There are possibly some maintenance items I might take elsewhere (other than the dealer), but brakes - something that could save my life or someone elses, is not one of them.

Bill Mcfadden

9 de mar. de 2015

Fast service, satisfied. Thoroughbred has serviced my car s & trucks for years.

Sara Balew/ Mark Ballew

8 de mar. de 2015

David Hickerson was very friendly and service oriented and took good care of me. I just came in for the works and my invoice # was 514970.The one issue I have and it seems to happy quite often is the I see that my car is done and it's another 20 minutes before someone comes with the paper work so I can leave. I understand its busy but 20 min? They were moving my car forward as other cars were completed.

Donald Rudd

4 de mar. de 2015

With the recall & oil change along with all fluids & tire check, this was done in less than a hour. Was very pleased with the service & timely manner that it was done in.

James Adams

3 de mar. de 2015

very helpful and friendly told me i had a 10.00 credit of some type and ask it i wanted to use on this visit..

Roger Tiedt

3 de mar. de 2015

I had 1998 Ranger serviced. By using a coupon and advantage points the expense was kept to a small amount.

Austin Thomas

3 de mar. de 2015

The salesman that helped us was absolutely amazing. He helped us with everything and answered every question we had.

Dominic Harodecki-allison

3 de mar. de 2015

Very good help getting me in the exact car I needed

Roger Wacaser

3 de mar. de 2015

I always have a fantastic experience when I take my Ford Fiesta in for service. The staff is friendly and quick. Service is always top-notch!! They explain options to me and when the best time is to get needed services done. I see them every 3 months for oil change and twice a year tire rotation (unless I traveled a lot in the time between). Thanks for a great experience every time, with every staff member!

Linda

2 de mar. de 2015

We have always enjoyed dealing with the Thoroughbred Ford staff. We have bought several vehicles from them for many years. They make you feel like family! We think a lot of our salesman, Harold Dorsey, would send our friends to him. Great service from all..

kathy

2 de mar. de 2015

he do a good jop.he got the right color for me. im so happy happy with my car. love it love it love it.

Diana Naas

27 de feb. de 2015

I had an oil change, tires rotated and vehicle checked. I wouldn't go anywhere else. I know a lot of the people that work at Thoroughbred Ford and they take very good care of me. When I am ready for a new vehicle I will certainly get one there.Thank you very much Thoroughbred Ford!!!!!!!!!!!!

David Bush

27 de feb. de 2015

car was ready in a timely manner, was kept informed about what was going on, use of rental car was very easy.

Gary Charles

26 de feb. de 2015

Received oil change in time promised along with a free car wash. Thank you.

Bradley Jones

26 de feb. de 2015

I purchased a 2014 f-150 and the service was some of the best compared to other dealerships I have been too. Great staff made all the difference.

Jim Repass

26 de feb. de 2015

I appreciated the shuttle service as I do not live far and would have to wait 2 hours for a repair.

Marlin Steele

26 de feb. de 2015

GREAT VISIT. OIL CHANGE. ON TIME.SEE YOU LATER.MARLIN STEELE

Nathan Mccarter

26 de feb. de 2015

Always fast service. This dealership is set up for success

Michael Hill

25 de feb. de 2015

Everyone was helpful, and kept me in the loop as the work progressed. Facility was acomidating as I could access work from the location WIFI.

Steve Culver

24 de feb. de 2015

Vary satisfied with friendly service on my F150I will return when buying my next Ford

Cereta Richards

21 de feb. de 2015

Everyone there is always very courteous. I feel I can trust what they tell me about the repairs I need on my 2010 Taurus and never sell me something I don't need.

Mark Miller

20 de feb. de 2015

I have a Ford Fusion. The service was great! The staff is wonderful! Dave is so nice and funny! :)

Ted Ade

20 de feb. de 2015

The service was great. I just feel the price was very high just to activate the remote start feature on my fusion. I read in the Ford manual it only takes 10 minutes yet I was charged 80 dollars. This is why people don't take their car to the dealer to have work done.

Tonja Hott

20 de feb. de 2015

When I arrived I was welcomed with friendly and helpful people the smiles were all around made my day better as always the team at throuobread were ready to help. I came in for an oil change washer fluid. My washer fluid was very low I brought my own in asked them to put my fluid in and they forgot to use mine they put the blue stuff in but I'm not upset over it but only because no one is perfect I will only take a half a point just kidding they get extra points for the overall experience I still left 100% happy.

Terry O'Dell

20 de feb. de 2015

Purchased 2014 ford raptor and 2014 ford focus. We Liked the salesman Eddie McCormick he was a great salesman it was sad to hear he left. The service center is great. I went in for my first service check no appointment was out in 45 minutes. I was very pleased .

Jack Weidmann

19 de feb. de 2015

Very friendly people,helpful, courteous. We always use this dealership for sales or service. Always ready to help.

Cassie Bauer

19 de feb. de 2015

They went above and beyond. They washed my car and I was in and out in no time.

Tory Jensen

19 de feb. de 2015

I got a brand new 2015 ford fiesta as a first time buyer and thoroughbred has given me the best deal. I was shopping and visiting other dealers and owners for the past two months and when i got to ford, they gave me a precise selection of what i wanted and worked with me until the very end.

Larry Smith

19 de feb. de 2015

Had a vehicle serviced for an oil change in a timely manner

S. E. Davidson

18 de feb. de 2015

I purchased my 2012 focus new from thoroughbred ford after extensive research,making my decision final!Service intervals and routine maintenance has allways been very comfortable.I say this because of the professional staff.With that said, all the personel at thoroughbred ford make this dealership the Best in KC!

Sally Rinehart

18 de feb. de 2015

Great services. Clean facilities. The sales staff and credit manager were very professional.

Leonard Turner

18 de feb. de 2015

Service was very good. Agent was courteous & explained the results of the problem found.

Deborah Huffman

18 de feb. de 2015

We have turely enjoyed your service on our Freestyle,however I have notice that the older the car gets,the less of doing a full service clesninhg of the windows inside and out and the vacume hasn't seen the inside, But all in all we are very pleased with the service your empolyees ofer us. Thank you

Ronald Crosby

17 de feb. de 2015

I felt completely at ease, no pressure. I felt I paid a fair price for a quality vehicle. The salesman, Michael Stadler was outstanding and represented your company very professionally.

Yasmin Bijani

17 de feb. de 2015

I was treated fantastic no hassle at all very very good people in rental dept and collision dept the only thing I rand bad into was the front desk I called abt 3 to 4 times and asked me to transfer my call to the collision dept and all my 4 calls went to oil change service dept LOL!!!

Marla Dejonge

17 de feb. de 2015

I bought by car from Thoroughbred in 2008, and have taken my car there for all of my maintenance needs. Thoroughbred employees are very friendly and knowledgable.

Ray Safarik

17 de feb. de 2015

Seemed to be very interested in doing exactly what we ask. Very friendly.

Raymond Arroyo

17 de feb. de 2015

Thanks for being available without having to make an appointment while being busy.

Steve Culver

16 de feb. de 2015

Service great. Done more than expected on warranty. thanks

Marc Hucke

14 de feb. de 2015

The people r very polite and knowledgeable have no complaints at all

Patrick Kyle

13 de feb. de 2015

I set up an appointment to have a service action completed. I arrived at 7:00 AM, they took me in immediately, and my truck was finished in 30 minutes. Superb experience.

Marvin Mills

13 de feb. de 2015

Vehicle was serviced in a timely fashion. Got in and out as stated by service department.

Jack Ancona

12 de feb. de 2015

They were very easy to work with and the vehicle was fixed and cleaned on time Good job done

Randy Burlington

12 de feb. de 2015

It went very fast. I was in and out in less time than they told me.

Dan Lundy

11 de feb. de 2015

Fast and friendly. Clean, comfortable and pleasant.

Marilyn Exum

11 de feb. de 2015

The staff was very helpful and completed the maintenance on my vehicle as promised.

Christopher Atchison

10 de feb. de 2015

Sean and his staff in service has helped keep our older vehicle (2006 Ford Expedition) running same as new.

Dana Prevost

10 de feb. de 2015

I don't like taking your survey's and being forced to write a 50 word essay

Gary Ficken

10 de feb. de 2015

help was very good the work was done in good time I would recommend going back they have work on my cars for 20 years

George Hickerson

10 de feb. de 2015

timely delivered at the appointed time and at the quoted price.

Carol Salonen

9 de feb. de 2015

Did a great job of getting me in quickly and doing the repair in a timely manner.

William Perry

9 de feb. de 2015

I have used Thoroughbred Ford Service dept. to service my Ford Edge since purchase 4 years ago and they have been outstanding. Prompt, courteous, competent. They have a good team there. THx

Angelia Kubly

9 de feb. de 2015

Great!!! Like always. Thanks to everyone who works at Thourghbred Ford.

Michael Phillips

9 de feb. de 2015

Service staff is always polite and helpful. They only recommend repairs that are actually needed and don't try to 'sell' me on extra nonsense. I feel confident that when they recommend a service, it is actually needed for my vehicle.

Donna Hickok

6 de feb. de 2015

I've had problems with the gear shift not going into park. They finally replaced it.

FORDFAN

5 de feb. de 2015

I have bought a lot of vehicles at Thoroughbred and Brian McLaughlin is by farthe BEST Salesman they have. He keeps in touch with his Customers, sends me friendlymessages and gifts throughout the year, calendars, magnets etc. Always makes sureto speak to me or any of my family if we are in for an oil change. Ford sure has a great asset in this guy!You will not be disappointed, or mislead by Brian he is a trustworthy man.

Theresa Rath

5 de feb. de 2015

Thank you for your excellent customer service, getting us in and out in good timing

Darrell Burch

4 de feb. de 2015

after several tries they finally got it fixed, was past warranty and waved the charge because it was a continued attempt to fix problem

James Hathaway

4 de feb. de 2015

We had a wonderful buying experience. All the staff were very friendly and helpful. We walked in, looked and bought with no hassle.

Darlene Baker

4 de feb. de 2015

Very helpful friendly professional and in a timely manner. I have a Hybrid Ford fusion titanium

Allan Kahn

3 de feb. de 2015

I bought F 150 and the staff was exceptional. I never had a salesman work so hard for me and got me such a deal.

Beverly Cox

3 de feb. de 2015

It is always a pleasure to use the service department at your place. No hassles, good friendly service. Thanks

Warren Ploetner

3 de feb. de 2015

Our experience with Thoroughbred Ford was extremely positive from start to finish. We purchased a Ford Escape and couldn't be happier. Cliff Jackson was a pleasure to work with.

Shari Larabee

2 de feb. de 2015

Very fast and excellent service.im more than happy

Glenda Parsons

2 de feb. de 2015

Always treated with great courtesy and quick service.2010 ford focus

Shirley Parsons

2 de feb. de 2015

It was the easiest, most pleasant car buying experience I have ever had. Jim Comer was just the BEST! He is knowledgeable, pleasant, considerate, he listens and he made the experience enjoyable, which I have never said about buying a new car from anyone.

Howard Crane

31 de ene. de 2015

I was completely satisfied. great job. every thing I needed was taken care of with very little help on my part.

bdowns

30 de ene. de 2015

Cliff Jackson was awesome! I have bought 4 vehicles at this location and every time have had great experiences! Great selection, fast, prompt, friendly service! From Sales to Finance, to Service - Awesome!Bill

Alfred Maier

30 de ene. de 2015

I got the works done....my car is in good shape.....

Sarah Cave

29 de ene. de 2015

I would especially like to commend Jacob in Service. He was beyond helpful, courteous and knowledgeable. A great experience.

Sherri Privitera

29 de ene. de 2015

The staff was helpful and friendly. I will continue to use you!

Matthew Stine

28 de ene. de 2015

My expereince was very good. Jim was very helpful and educated me on every aspect of the vehicle. He got everything setup and the process was seemless. I was in and out of the dealership in a few hours and that was very satisfying. I would definately reccomend Thouroughbred to anyone looking to purchase a vehicle and I would also reccomend Jim as an honest and very intelligent Sales Person to work with. I am very pleased with my purchase and my experience during my purchase.

Nathan Young

28 de ene. de 2015

The sales rep was not pushy, he provided prompt answers and was extremely helpful. Cole Harrison exceeded my expectations and provided the best customer service I have ever come across in my past experiences. Very sad he no longer works there.

Sean O'Brien

28 de ene. de 2015

I came in for an oil change and the service dept. was friendly and courteous. I was told it would take anywhere from 45 minutes to an hour. I think it only took 30 minutes to get my truck done.

Mark Salminen

28 de ene. de 2015

Getting my 2013 Fusion serviced a Thoroughbred Ford has always been a satisfying experience. The staff is friendly and listens carefully. The service is also preformed quickly and correctly the first time.

Roberta Roberson

27 de ene. de 2015

I bought my Escape in 2011. I had the oil changed. They didn't wash my car as usual but the day was really cold and that may have been the reason.

Jay Page

27 de ene. de 2015

purchased 2014 Ford F-150. The staff was very helpful and very knowledgeable about the vehicle. I will recommend Thoroughbred Ford to anyone looking for a new or used vehicle.

Richard Starks

24 de ene. de 2015

Okay.. Here's the deal.... I know for a fact I can get service cheaper at other automotive service centers. What I also know is that you guys do it right the first time. And, in many cases have told me cheaper options on the service needed for my two vans. I've never regretted taking my vans into you guys for service. And, I'll continue doing so for the life of the vans. Sometimes "cheaper" is NOT the smart way to go.

Ralph Clemons

24 de ene. de 2015

We appreciate the friendliness and efficiency the people at this Ford dealership offer. Your facility is always busy and yet, we are acknowledged each time we enter your facility and treated as if we are the only customer you have had all day. The pride your staff takes in working shows. It makes me feel proud to own a Ford. Thank you.

Natalie Salas

23 de ene. de 2015

I had oil change done and re-newed my nitrofill. I was asked if i would like to have my tires rotated and i said yes so that also have my nitrofill checked. My customer service name shaun was great. Well waiting for my car to be serviced. I was watching the tech he never checked my nitrofill or fluids. And rotate my tires.Customer service is very IMPORTANT! !!!

Larry Shikles

22 de ene. de 2015

Brought my F150 in for oil change. Received the usual great service from your friendly staff.

Theodore Dean

22 de ene. de 2015

The Thorougbred Ford dealership is tops when it comes to professionalism, customer service, and personalization. The management led by kirk is awesome and strictry business when it comes to assisting c u somers with ultimate satisfaction. I have been a consumer with Thoroughbred Ford for many years and have never experienced a negative situation. George , and Easton in the sales DEPT are excellent with the highest regard in making their c u somers comfortable and satisfied. Brent and Scott in the body shop always take care of consumers in a professional manner with honesty and respect.Justin in the rental DEPT is great and extends service in a way to really satisfy the consumer which he went out of his way to satisfy my needs, THANKS.. What can I say Thoroughbred bred Ford and the entire family is great.

John Sanders

21 de ene. de 2015

2015 Escape. Instead of getting a usef car to replace our recently totaled SUV. We wereut in a brand new escape while our payment went up by a mere 30bucks a month.

Lois Bishop

21 de ene. de 2015

Great service on my Edge..always very friendly staff !

Heather Hoesly

20 de ene. de 2015

We just LOVE Dave in the Aervice Department! He's always smiling and friendly!The Service Department, overall, is fantastic. My truck is always ready on time or early, washed and ready. Thank you so much for such great service!

Jeff Janssen

20 de ene. de 2015

Service handled the problem with my F-150 promptly.

Ronald Adams

19 de ene. de 2015

there was a misunderstanding about the cost of labor on an item that was quickly resolved.

Kc

16 de ene. de 2015

They keep a horrible selection of used vehicles. Skip them if that's what you want

Ali May

15 de ene. de 2015

Excellent customer service and performance. The staff is thorough and courteous.

John Fuehring

15 de ene. de 2015

Great reception, scheduling and great results. Would definitely recommend.

Amber Duren

15 de ene. de 2015

I came in for an oil change before going to work and was able to get it done and back to work without too much lost time. #0 minutes late and that is not bad considering I work in Olathe.

George Pisani

15 de ene. de 2015

I actually just snail-mailed the review card. Quite pleased this time around. Work (basic quick-lube and also "Vision Package") all done well and promptly while I waited.

Barbara Beisel

15 de ene. de 2015

Fast, efficient and always friendly people and immaculate shop! Top rated in our eyes

Jane Hoffman

15 de ene. de 2015

I am always very pleased with my treatment but I was disappointed that they did not wash my car after I had my car serviced for an oil change and tire rotation. I did take my car into the service department in the afternoon so I would like to know if they just do the car wash in the morning.

Dennis Cohorst

14 de ene. de 2015

I had no problem with the service. Brought my new f150 in to have first oil change and a problem with the heated seats. They needed to get a part for the seats, in which they did and I came back the following week and they put the part in. The only problem with the temp being in the single digits and the wind chill below zero it would be nice to have heated seats. The blowers on the seats work now and it is blowing cold air. Not my cup of tea. I am trying to get another visit with the service dept. Only will make one more trip down to get this resolved. Next time will trade truck off for something else. Besides that service was great, and the staff was great also, My salesman helped me all the way until the truck was finished. Spent lots of money, 3RD truck i have bought from thoroughbred. just want to have everything work. thanks dennis.

Melinda Dollar

14 de ene. de 2015

Had my Ford Explorer in for the recall. Service was excellent from sign in to pick up!

DENNIS H

13 de ene. de 2015

Purchased Vehicle:2014 F 150 My sales rep, Michael Schrader was knowledgeable,courteous ,and patient in carrying out a no-pressure vehicle purchase. JOB WELL DONE !!!!!

Garry Cribb

13 de ene. de 2015

Purchased A Great auto with low miles to get better gas use. Have had auto serviced regular since. Top notch service on a busy day!!

Jimmie Ivy

13 de ene. de 2015

Service is always excellent. I have come to expect nothing less will be provided.

Mark Hernandez

13 de ene. de 2015

As always, great service. Customer

Ronald Johnson

13 de ene. de 2015

2013taurus limited excellent care always helpful with fast dependable service

rooney oldham

10 de ene. de 2015

have purchased multiple vehicles there before and will continue to do so! Great experience!

Steven Hadley

9 de ene. de 2015

It was great. We just really appreciate our friend/salesman Harold. He always is helpful and knowledgeable.

Karena Jennings

9 de ene. de 2015

I worked with Eric Flicklinger in purchasing my new car. I could of not asked for someone better to help me. He really listened to the things that I reall wanted in my new car. They also gave me a fair price on my trade in. This is the second new car that we have pruchased from Eric. I would recommend him to anyone who is looking to purchase. I didn't feel pressured to buy anything. He was an awesome person to work with. If your looking to purchase a new vehicle or just have questions I strongly recommend going to Eric!

karena

8 de ene. de 2015

I worked with Eric Flicklinger at this dealership. He helped me find a car that I absolutly love. I didn't feel pressured at all. Eric is an awesome sales man and would definitely recommend going to him. This is the second new car that we have pruchased from him. He's an awesome down to earth guy!

James Taylor

7 de ene. de 2015

As always we were given excellent service. My daughter came in to get her oil changed as well.

John Armstrong

7 de ene. de 2015

Quick good service. best realership i have done bussiness with

Susie Buxton

6 de ene. de 2015

Yes with my Fiesta. The service department was very friendly and professional.

Robert Crider

6 de ene. de 2015

Outstanding job on the body work.The Body Shop is open from 8 a.m. to 5:30 p.m.I would dare to say 8 a.m. is inconvenient for most of us working patrons and the absence of a key drop off box at the body shop adds to the dilemma.

Dana S

5 de ene. de 2015

Jim Comer at Thoroughbred Ford helped us find what we were looking for and provided above average customer service. We recommend him and Thoroughbred Ford to all of our friends and family!

Steve

3 de ene. de 2015

We bought our new 2015 Titanium Escape earlier this week and the experience was super. "Coach" Dave Galvan was our salesperson and he was incredible to work with. We'll definitely buy from "Coach" and Thoroughbred again and will recommend everyone to them.

Jack Ancona

10 de dic. de 2014

They did it for me again. The inventory, the knowledge of incentives, Made a good deal. I'm very happy. Always a good experience. Thanks.

Anthony Simpson

2 de dic. de 2014

Hands down one of the best car buying experiences I've had. First time on the lot, test drove an Explorer, felt no pressure about purchasing, Cliff (salesman) was there to answer questions, knowledgeable and friendly. We left the lot feeling no pressure just a friendly handshake and a "let me know if you have any questions or what we can do to earn your business." Cliff called a few days later and asked me simply, "what are looking to do with your car purchase?" I told him our parameters and apprehensions, he stated that he would work on something and call me back. The next day he called and said he had exactly what we were looking for and indeed he did. The model, price point, and terms were spot on. When we arrived back at the dealership we were driving off the lot in less than 2 hours and that was with financing and paperwork. Love this place!

Happyhappy2014!

21 de nov. de 2014

Our experience has been the best car sales experience anyone could hope for. Our salesmen sold us a car, but also advocated a much better situation for our family. He fought along side the Thoroughbred team to settle our negative equity with a previous 2nd chance lender , allowing us to have more finance room for our 2014 car with an unbelievably low rate. Our dealer looked at our situation and hand picked a great vehicle for our budget, family needs AND Future credit health! He treated us, with dignity and respect, all with a smile! His customer service was not only above and beyond, but also GENUINE! We will return !

deanmitchell1950

27 de oct. de 2014

My experience at thoroughbred ford at I 29 and Barry Road was OK, Mr. O'sullivan and I come to terms in a fair and satisfactory manner to both sides. I must remember it is not the dealership job to sell my used car. I am very lucky that Mr. O'sullivan worked hard to get my car back and I deeply appreciate it. He filled it full of gas and detailed it free of charge. Thanks again.

dhand

9 de ago. de 2014

Purchasing a new vechile can sometimes be overwhelming,however the sales rept. can maked the difference. The experience that my wife and I had was very positive.I had began talking with our sales rept. back in June about various models ford had. Our sales rep was Arturo Mondragon and was very helpful. At no time did we feel under any pressure. Art was very polite and had the knowledge to answere all my questions about verious models.He worked with us on the final sales price. My wife and I purchased a 2014 fusion. I would encourage anyone wanting to purchase a new car to stop at Thoroughbred Ford and talk to Art.

In_Christ

4 de jul. de 2014

The staff was exceptional. Jim Comer was my sales consultant, and I felt like he really listened to what I wanted and tried to meet my needs. He was transparent, friendly, genuine, and went above and beyond to make my experience a positive one. I didn't interact with Greg Polsky, the Sales Manager, as much, but to the extent that I did, he was also committed to making my experience a positive one. I regret I don't remember their names, but the two gentlemen I interacted with in Finance were also very helpful and informative. Even my experience with the Parts employees, especially Tim Embry, was very positive.

marigolds

25 de jun. de 2014

I had called other dealers in KC and Ryan was the only one who immediately told me all the rebates available for the F-150 I was looking for. The other dealers had not even mentioned the ones he told me about. He also gave me a great trade-in price for my truck. In less than 2 hours I had left the dealership with my new truck. I would highly recommend this dealership for women who are buying a vehicle by themselves. I had also purchased a truck from this dealer in 2003 and was very satisfied with that purchase. Ryan was very knowledgeable and explained every feature on the truck before I left. He also called 3 times with in 3 days after the purchase to make sure I was happy with the truck. I am very satisfied with my new F-150 " hassle free" purchase and give the dealership high marks.

clbarber

3 de jun. de 2014

The most wonderful experience I have had in purchasing a new vehicle. I would recommend this company to everyone if they want a stress free purchase. I purchased a 2014 Ford Focus at Thoroughbred Ford May 30, 2014. It was the most pleasant and stress free experience I have had purchasing a vechicle. Jeffery Ferguson was a fantastic salesperson. I told him what I was looking for and he provided it for me to test drive. When I was ready to complete the purchase, he did all the processing of my paperwork and my time at the dealership was only about an hour to sign, seal and deliver my new vehicle. I would recommend Thoroughbred to everyone and everyone there was very nice and sincere in helping me. Thank you Thoroughbred Frod and Jeffery Ferguson for the pleasurable experience in purchasing a new vehicle.

vjackson8

22 de may. de 2014

I recently purchased a new Fusion Titanium and have been showing it off everywhere I go. This is my second purchase from Thoroughbred (bought a Focus in 2007) and I must say this experience was even better than the first one. I did an online pre-approval which really streamlined the finance process.My sales rep Erston Kearns was excellent in his knowledge and customer service skills. He patiently answered all my questions and addressed all my concerns prior to the final purchase. On the day of purchase he walked me through the steps and showed me everything I needed to know to get started driving my new car.Thank you to Erston and Thoroughbred Ford for a stress-free buying experience!

LTSRIDE

21 de may. de 2014

I recently visited a couple dealerships prior to making my final purchase at Thoroughbred Ford & it was nice to not feel pressured into a sale and have someone who was very knowledgeable on the vehicle that I was interested in. Bill had the vehicle I was interested in waiting up front upon arrival for further review and a test drive. Jessica was also very professional & possesses a great personality! I cannot remember the other gentleman's name that wrote up the paperwork / warranty information, but he was a real nice guy who explained everything very well.Upon coming back to the dealership that day, I found my vehicle that I drove to the dealership (didn't trade in) to possess a dead battery. This was after they had closed for the day, but a few people were still around, in which, one of the guy's took his time to get my vehicle jump started. Once again, much appreciated.Thank you to everyone that made my buying experience and easy one. I'll certainly give them my first look the next time I have a vehicle need!!

josefhamilton1974

10 de may. de 2014

We had a great experience with everyone here. From the time I called Brandon to get pre-qualified before we drive to the dealer, everything went great. He was not pushy about anything, just informative & helpful. We got exactly the car we wanted, a 2014 Escape, with great finance terms.We could not be happier.Thanks again.

Joshfarrell31

5 de may. de 2014

Overall I thought Eddie did a great job. Answered all my questions and was very friendly. I definitely would recommend him to a friend or someone that's looking for a new car.

ehanauer

25 de abr. de 2014

Ryan made the experience of buying a new car fun again. I went into the dealership with a bad attitude because of several past experiences at another dealership with regard to how long it took and how much they jacked you around before you actually bought the car or left. The first night I stopped in, Ryan gave me a test drive and took all the information he needed in order to start the process for making a deal and getting financing for me. I was out of the dealership and on the way to my meeting in about an hour. The next night I went back to pick up the car and sign the paperwork. Everything was ready and I was out of there in short order. The longest time spent the second night was going over the Sync and the workings of the car. This is how it should be. Buying a new car should not be painful and you shouldn't have to fight with everyone at the dealership before the deal is finalized. I would go back to Thoroughbred Ford again and would definitely recommend Ryan. He was a real pleasure to work with and I am very pleased that I was able to work with him.

alishadodd

15 de abr. de 2014

We recently went looking for a new truck and after a disappointment at another dealership, Eddie Mccormick really came through for us. He made the experience so much easier on us and we flew through the process. He even gave our daughter balloon for being so good throughout. We will definitely be coming back to Thoroughbred Ford and referring everyone we know.

tog0621

14 de abr. de 2014

Hello, my name is Randy, and I bought another new truck from Thoroughbred Ford the other day. This is my fourth truck from this dealership. All of my trucks have been in excellent condition and were only traded to get something newer and nicer. I purchased my latest truck with the help of George O'Sullivan. I was fortunate enough to meet George after the purchase of my previous truck, George hosts the instructional course introducing new Ford owners to their Sync and My Ford Touch systems. George thoroughly covers both systems and reassures new owners that the best way to learn about the systems is to experiment and not to be afraid of breaking anything, they are computers than can be reset if needed. George is very good at his job, he knows his product line and his customer service could not be any better. George found the truck I wanted in inventory and asked if I had considered the next step up in package? I had asked George about a very nicely equipped Lariat, that I felt was well within my budget. George showed me a Platinum, the next step up in package, that still fit my budget. I got an excellent price for my trade and I bought the Platinum.

Budman14

7 de abr. de 2014

I was recommended to Ryan Brehm by a family member and glad I went to see him. Ryan made the experience of buying a new car very easy and would recommend him to anybody. After the purchase he showed everything my new truck had to offer. I will certainly buy my next vehicle from Ryan.

jjancona

31 de mar. de 2014

I am a repeat customer, as a matter of fact several times. They made my deal work. It could have been tough. Ryan and the guys made it easy. Big selection,great knowledge of the vehicle and comfortable.

First Ford Ever

25 de mar. de 2014

I was searching for a particular make and model. Thoroughbred Ford exceeded my expectation in providing me with what i was looking for. They showed they truly care about their customers.

Bulldog6964

17 de mar. de 2014

Ryan Brehm was great to deal with! No pressure and a Great DealerShip, " Thoroughbred Ford"! He went over everything and had the Truck looked over and cleaned before delivering it! Awesome Guy and Place to Deal With!!

careym24

17 de mar. de 2014

Initially, my husband and I were looking to trade in my 2011 Ford Escape and his 2011 Street Glide for a 2013 F-150. We emailed the dealership about three trucks we were interested in looking at. Ryan Brehm called us back immediately. It took us a couple of weeks and several phone calls to finally make it to the dealership. It wasn't quite warm enough to ride a Harley, even for a short distance. We looked at several trucks and my husband finally picked the one he liked. We test drove the truck and loved the smooth ride. This F-150 is great truck! After the test drive and while Ryan was finishing up with another customer, we looked at the Ford Explorer's. I had some concerns about driving my husband's Expedition. A great vehicle, but just a little too much of a vehicle for me. Ryan let us test drive an Explorer and keep it for the weekend. Another great car, but just too much for me. I really liked the Edge and that is what I got. My husband and I shared what I wanted in a car and Ryan found the one for me. He brought a car down from the Platte City dealership and showed me another car that he thought I would like better. He was right! As for the price, we told Ryan where we needed to be and he got us a deal we couldn't refuse. The financing department was a pleasure to work with as well. Very nice and helpful! After the paperwork had been signed and filed away, Ryan was waiting for us to go over the features in both of our vehicles. He took his time, even thought the dealership was closed, to make sure we understood everything and offered additional classes to go over My Ford Touch and the sync features.We were so impressed by Ryan and Thoroughbred Ford that a week later we took our son there to buy his first car. Again Ryan was a pleasure to work with. Even though it was a busy Saturday, he made the car buying experience a pleasure. And our son couldn't be happier with his 2012 Ford Focus.

lajaunie

11 de mar. de 2014

George O'Sullivan was the sales associate that worked with me, I appreciated everything that he helped me with. He took his time and thoroughly explained and answered any question that I had-beings that it was my first time purchasing a car. He has a very uplifting and bright presence. He was very friendly, always smiling, making jokes-he has a good sense of humor and creates a comfortable environment for you while you're in his care. He treats you life a friend and not just a customer. He is very knowledgeable pertaining to each vehicle and the variety of other things that Ford's offers. There was not one question I asked him about the car that he didn't know. I appreciated everything he helped me with and would recommend George to anyone who plans on buying a car in the future. He is truly an asset to Thoroughbred Ford Company!!Jessica LaJaunie

dntbush

29 de ene. de 2014

Buying our new car at Thoroughbred Ford was the best car buying experience we have ever had. Ryan Brehm was THE BEST salesman ever. Very helpful, without being high-pressure. He was very knowledgeable about the products and services and took time to listen to what our needs and ideas were for our purchase. Ryan was recommended to us by a family member who purchased a vehicle from him and we would recommend Ryan to anyone, knowing they would be treated with respect, care and superior service. Ryan sat in our new car with us, explaining all of the gauges and buttons. He even synched our phones for us so we could use the hands-free option before we left the parking lot - that's service! Ryan Balsley walked us through our options for financing and the various warranties offered, helping us know the right choice for us. He had a no-pressure approach, as well, which we really appreciate. The whole experience could not have been better.

abradb22

8 de ene. de 2014

We worked with Mike Stadler and were pleased with our experience. They were willing to work with us and I am very happy with my purchase! When I am looking for my next car, I will shop Thoroughbred and hope to work with Mike again!

bboyer234

4 de ene. de 2014

We stopped by Thoroughbred Ford to see it might be possible to trade in our Nissan Rouge for a vehicle that handles better in winter weather conditions. We were looking at used vehicles, but financing was somewhat of a concern. Brandon went out of his way to make sure we did not leave without a safe and affordable vehicle; and he did this while helping other customers, without inconveniencing us. Without Brandon and the finance department, we would still be in a vehicle that may not have gotten us to work last week. Thank you Brandon and Ford. You are the best!Beth & Larry

Gary46

24 de dic. de 2013

After recently moving back to KC from Georgia we were looking for a 2nd vehicle with 4-wheel drive. We had visited several dealers and had not been able to come up with a reasonable deal. We had driven by Thoroughbred Ford several times but never stopped in. While we were out last week we decided to stop by the dealership. We were met by Bill kristl who worked with us and helped us find a vehicle that suited our needs. The car had a price on the window and we negotiated a deal that was very reasonable. After taking the car home we found that one of the heated seats was not working. We returned the next day and Bill took care of getting it fixed that same day at no additional charge. Bill was a pleasure to work with and I would recommend him highly for anyone looking for a car at Thoroughbred Ford.

philleap

5 de oct. de 2013

We had a very bad experience at a Kansas Kia dealership. They just wanted to sell us a loan. The only way they would negotiate a deal was if we took their financing. My husband and I walked out. The next day I went to Thoroughbred Ford and contacted Harold Dorsey. He fixed me up with a nice 2012 Ford Fusion at a reasonable price. We went to Harold because we had such a good experience with him in 2012 when my husband bought his new Ford pick-up. We never should of went to that other dealership. Thank you to Harold and the staff at Thoroughbred Ford for a wonderful experience. We will be back and so will our friends and family. Donna Leap

LNutt

20 de sep. de 2013

We just bought our 2nd vehicle from Thoroughbred Ford, worked with George Sullivan both times, and were very pleased with the entire process! Fords have lasted many miles/years for us, and the customer service experience was fantastic. The cost was extremely fair, and financing found us a better deal than our bank (with which we've done business for many years, and have our mortgage through). Excellent experience!

pleetz

30 de ago. de 2013

Eric and Randy where great! They never hassled me or pressured me to "buy now". That was very refreshing. They were both very knowledgeable of the products and really, that's all I want. Somebody who knows their product, knows the competition, and allows me to make my decision. Great experience.

rwtrahan

21 de may. de 2013

Ryan did a really good job taking care of my sale. Thoroughbred Ford personell were all very pleasant to deal with and I love my new Truck. I would recommend this dealship and Ryan to anyone looking for a new vehicle.

cbruscato1

10 de may. de 2013

We have always been treated wonderful by Erston Kearns This is the third vehicle we have purchased from Thoroughbred Ford with the help of Erston. Kearns. He is so patient and takes the time to explain every detail of the car and answer any questions we may have. We have already advised Erston will be back to see him in 2014 will be ready for new Ford Escape.

JanetAnson

26 de abr. de 2013

I went to Thoroughbred Ford just to look and I came out with a Brand New Focus. I can't thank Cliff Jackson enough for helping me find the car that was perfect for me. This has been the best experience I have had buying a car thus far! I have bought two cars at Thoroughbred Ford and this wont be the last!

Cforrester

21 de mar. de 2013

Concerning the body shop: I got an initial call saying what they were fixing. I never heard from them again so finally I call them and they said it has been ready for days. I go there and find out they did all kinds of changes without asking. I notice right off a part is damaged but they assure me it isn't plus its the wrong color with the original being clear and the new one yellow. When you look in the mirror you see 3 of everything with a green haze around everything making everything blurry. One main problem is that when you roll up the window at 25% from the top it makes a scarping noise.There are 2 other issues that have to be fixed also. I complain to the insurance company and they agree to fix it and 2 other problems. One of the problems is they broke a piece of plastic but refuse to fix it and tell me they hope I don't need a new one because they are expensive. They tell me to wait for the new part. I don't hear anything so a week later I call and its been done for days. I go to pick up the vehicle and find out the part they replaced it with is the correct color but is all scratched and the wrong size. It is 1 inch too short and the glass inside is way too small . The window no longer makes a scraping noise when its 25% from being rolled up now it makes it as soon as you roll it up. I asked them what is up and they tell me they have fixed it all they are going to even though the parts have a one year warranty and lifetime on labor. I took a car into them that before it was wrecked was in perfect shape and now it has a scratched mirror that is the wrong size with a window that makes scraping sounds when you roll it up and there is nothing I can do about it. They charged me $187 for a salvage mirror assembly and a new one was $250. I really can't believe that for that price difference that they would risk an irritated customer. I wouldn't recommend them to my worst enemy. The feeling you get from them is like you might have just taken it to the rip-off body shop because that is the quality that you end up with.

JimSublette

11 de mar. de 2013

We initially thought the Ford Escape with the features we wanted was out of our price range. Erston Kearns and Harold Dorsey worked tirelessly to find a way to get the car we wanted at the right price. They always treated us in a kind respectful manner. All in all a great group to deal with.

GEMnKC

11 de feb. de 2013

I went to Thoroughbred Ford looking for a used vehicle and not even sure what model I wanted,only that I wanted a Ford. The first person I met was Brandon Lincoln and instantly felt I had known him a long time. He asked a few questions,like what I didn't like about the car I owned etc. and from my answers he knew pretty much exactly what I needed. He first showed me a 2011 Escape that they had just put on the market and that was it,the one I wanted. He is very knowledgeable about what the Escape has to offer and most importantly to me,he put no pressure on me. We looked at a few more vehicles on the lot,but I kept coming back to that Escape. Most important to me was that I fit in it. Being 6' 4" tall it was perfect. Brandon showed me all the amenities and how things operated. I drove that Escape home the next day! I will highly recommend Thoroughbred Ford and Brandon Lincoln to anyone looking for a new or used car,truck or SUV. All people there are professional,friendly and efficient!.Gary M.KC.MO.

grudd11

4 de feb. de 2013

wow... what a great experiance... kurt c., brandon l.& joe r. really took care off us... we drove off with our new 2013 F150 STX 4X4... giving us the very best of everything you can ask for... and a unbeatable deal... we are now customers for life... couild not have been any better... everyone we meet was so nice and what a great stress free and fun time... thx again !!

calvin&randi

23 de ene. de 2013

I would rate thoroughbred ford top of the line in all departments. This is the 4th vehicle we have purchased in five years (3 new 1 slightly used) that should say it all. I can't thank them enough. Eric your the man thanks again.

kelliwade

23 de ene. de 2013

Additional kudos to Lonnie Detty who was not listed as an employee choice. I came into the dealership to test drive a Fusion and left same day with my new car. This was my first time buying a new car and they made the process easy and pleasant. They helped me find an additional rebate associated with my insurance company to get the car into my price range and gave me a reasonable price for my trade in. It was an excellent experience and I highly recommend Thoroughbred Ford.

Damn54321

28 de dic. de 2012

made an online appointment, left my truck there the night before. They didn't do the work on my truck and didn't call me to tell me they were behind. I called during my lunch break and was put on hold five times before "Larry" was available to provide me an update. Even when I asked if there was someone else who could provide me an update, they said I could either wait on hold or call back.Take your car for service somewhere else. I would never buy a car here after the way I was treated.

SHAMIMA

18 de dic. de 2012

Very happy to get a new car from this dealer . Mike Stadler ,our car sales person,was very helpful and friendly.We not only received excellent customer service from him but also the best deal. We'd also like to appreciate the store manager and the accounts officer for their friendliness.We are very satisfied with this dealer .

FletcherBumpus

1 de nov. de 2012

When we went to Thoroughbred Ford, we weren't expecting to actually purchase a vehicle. We were needing a new one, of that there is no doubt; however, it felt clear to us that we needed to do a lot of shopping around before we committed to a brand or dealer.In the few days before we went out shopping, we did our research first. We wanted to get an SUV, we felt certain of that. We considered the Ford Escape, the Chevy Equinox, and the Kia Sportage. We preferred to buy American, but honestly our credit hasn't been the best over the years. We had been doing better though, and felt that at the least we could get a used vehicle or a new Kia (due to their less restrictive financing guidelines). So Kia was our fall back position, but we wanted to buy American. Just for giggles, we thought we'd check out Thoroughbred Ford's selection of used cars, talk with them a bit, and perhaps get a credit application started if we found something we liked. Again, we didn't expect to really get a loan approval, but we figured it wouldn't hurt much to go through the motions (credit ding notwithstanding). We met with Brian McLaughlin, one of their salesmen. Both me and my wife had dealt with car salesmen before, and expected the typical hard sell and pushy attitude. Instead, Brian was friendly, professional, knowledgeable, courteous and above all, helpful. He understood that our credit wasn't the greatest, but felt like he could help us get into a vehicle. We test drove the 2013 Ford Escape Titanium, and loved it. It was feature rich, lacking nothing we needed and providing more than we wanted. The price tag was a bit steep, however, and based upon what we felt we were willing to spend each month we were concerned that the monthly payment would be too high. Even so, we went away that evening feeling a bit excited at the prospect of getting the Escape.The next day, Brian worked with me over the phone to get the credit application filled out properly. The questions he asked were not time consuming, nor were they difficult. After completing that, Brian ran it, and as we expected, Ford Credit was unwilling to loan us the money to get the Escape. We were saddened, but our spirits were lifted when Brian informed us that Ford Credit said they WOULD agree to a loan if the amount was lowered considerably. Great news!So, with hopeful hearts we drove to Thoroughbred that evening to see what we might be able to find in used cars. To our surprise, Brian suggested we look at the available new cars that were priced less. We weren't hopeful, but decided to look and see what we might find. We ventured over to the Ford Focus selection. They had several models from which to choose, from the fully loaded Focus XT Titanium to the bare bones Focus S. Prices ranged from over 35,000 to just under 17,000. Some features we knew we had to have, such as the Microsoft Sync technology and great gas mileage. Nice-to-have features included heated leather seats, Parking Assist, power seats, power windows, moon roof, navigation, etc. We found one that had most of the features we liked. In fact, the only ones it lacked were the parking assist, moon roof and navigation! It included custom rims, side mirror defrost and Sirius radio along with the other features I mentioned above. The price? Just over 22,000! Well under the price they wanted for the Escape. We went ahead and applied for the loan to get it. Brian was confident we could - in fact, he let us drive it home that evening.The next day, he informed us that we were indeed approved for the loan, with 0 money down and 0% interest for 5 years! To say the least, we were shocked. As we were filling out the paperwork, we found out that the money guy there worked VERY hard with Ford Credit to make sure our payments were within the range we had given them. In all, we drove away with a car we were perfectly with, with payments we were happy with. I'm supremely confident that Brian, and Thoroughbred Ford, went above and beyond the call of duty to help us. For this kind of customer service, we are now a forever customer.

BK1952

23 de oct. de 2012

One of the best experiences in buying a car in 40 years. The Salesman Joe Comer was very professional and went out of his way to obtain all Ford Incentive entitlements. He was very knowledgeable with the vehicle I was purchasing and was able to answer all questions. Received a very good trade value for my vehicle. Everyone I came in contact with at this dealership was courteous and pleasant to speak with. Anyone interested in purchasing a new Ford should allow this dealer to earn your business. You will not be disappointed!

kuepkerfamily

23 de oct. de 2012

We had heard how great the experience of buying a car/truck at Thoroughbred was, so we decided to try them ourselves. We bumped into Jeffery in the parking lot as we were looking for a new F-150. He immediately helped us decide what direction of F-150 we really wanted by going through the differences in model. (XLT, FX4, Lariat) He was willing to add some options to an XLT to get the truck we wanted but found a Platinum series that fit all our needs. Worked out a deal and receieved the amount I needed for my trade-in. Couldn't ask for a better experience in purchasing a new car/truck. We will be back the next time we need to replace a vehicle.

Tnamref

20 de oct. de 2012

Test drove several cars. Eric just kept tossing me the keys. It was nice to be able to take my time and not be rushed to the table. I wanted to make the right decision and Eric assisted by letting me test drive several cars - some of them twice!!

Kcpete62

11 de oct. de 2012

This is the second truck I have purchased from Thoughroubred Ford and both experiences were great Ryan Brehm is always great to deal with I called him up and told him what I was looking for and he had three vehicles all of which fit my needs and the only decision I had to make was color. From start to finish it was total professionalism and I was in and out in under 1 1/2 hrs which was extremely fast compared to some dealerships I have been to. I would highly recommend Ryan and Thoughroubred Ford and doubt I would ever shop anywhere else.

GRALISTAIR

26 de sep. de 2012

Cliff stated that "Our business model is designed to eliminate much of the hassle traditionally associated with car sales". This was a big plus for me. I have always had use of a company car or driven rental cars/lease cars and this is the first time I have purchased a vehicle in the USA. I was thus stressed. These guys were so easy to deal with and lived up to their promise which was to deliver a simple, honest, and hassle free vehicle purchase experience. Loved the car and they let me keep it overnight to give a good "try out". Salesmen can often be pushy but this dealership and Cliff were not. I will definitely go back there again and take my car for service there too. Give them a try, you will not be dissapointed. Graham A. Howarth

silvrtungdevl

17 de sep. de 2012

I would like to take this time to thank Matt for the smooth sale we had with him. He was very professional and knoledgable about the Expedition we were buying. I could not ask for a better experiance with a salesman than I had with him. The finance officer was also very professional. After the sale Tammy called and asked how our sale went, this was a professional call and went great. This is the seventh vehicle we have bought from Thoroughbred Ford and we keep going back. It is great to have a dealership that cares enough to talk to you and not pressure you in the sale. I will continue to buy from this dealership because i've had such good relations with them..The rating I have given is because I have had a very pleasant sale here.Sincerely:Randall & Deidra Combs

luckycharm62265

9 de sep. de 2012

I enjoyed working with Matt and his assistance in helping us find a new vehichle. We love our Frestyle and was very sad that we were not going to be able to get that style. However Matt listened to what we liked about that vehichle and what we did not like about some of the current modles and helped us find the perfect fit for us. Thanks Matt for all your asistance, Lanna Golliglee

Shinneman

9 de sep. de 2012

Second vehicle I have purchased from Ryan. Easy to work with and very knowledgable about Ford vehicles, Will always recommend Thoroughbred and Ryan to anyone looking for a new Ford. Love my new Explorer! Thamk you Ryan!

jroe5

4 de sep. de 2012

Ryan and Joe were wonderful to work with. My wife and I started out trying to work with another dealership in the area and things didn't feel right. The other dealership kept coming up with surprises. We decided to go to Thoroughbred Ford and met Ryan. Things felt better from the start. The whole process seemed more transparent. It felt like Ryan was just sharing the facts with us and trying to help us make an informed decision. We didn't feel like Ryan was hiding anything from us. We wanted to take advantage of the 2012 rebates and Ryan was very patient with us and helped us find what we were looking for. Joe was just as helpful and transparent with the financing, again we felt no pressure, we felt like Joe was just trying to help us make an informed decision.

brandon01

28 de ago. de 2012

I would like to rate this dealer based upon the experience I had with Mr. Porter, Cliff Jackson, Kurt Creason, Ryan Balsley, and Dan Fischer. My wife and I would like to thank you for one of the most enjoyable experiences buying a used vehicle. I pulled on the lot and was looking at trucks, Cliff stopped to answer some questions and I let him know I would get back with him shortly. He was very courteous and answered my questions and let me leave without any hassle. Within a hour, I called him to let him know I would like to drive the truck. Five minutes later we pulled up and the truck had a tag on it and parked out front ready to go. My wife and I drove the truck and came back and let Cliff know that we don't like to negotiate, just give us a good price. Kurt (General Manager) and both Porter Brothers (Owners) were at the dealership on a Saturday afternoon around 4PM. I was very impressed to see they work the same hours as they expect there employees to work. Cliff went to Kurt and let him know my request. Cliff immediately came back and gave me his best price. It was a great price and below market value based on my research. We agreed. My wife had to get home so Ryan in finance had her sign her portion immediately and I finished up with Ryan soon after on my paperwork. Dan Fischer, the other finance manager also stopped in to shake my wife's hand and mind and thank us for our business. We then were able to leave in our new truck, which Cliff had cleaned and ready to go while we were in finance. Once again, thank you Thoroughbred Ford and everyone for a great buying experience. I look forward to doing service with you and purchasing more vehicles in the future.Brandon

sddlebum

17 de ago. de 2012

When we went to thoroughbred ford,we were just going to look.the focus hatchback that we were interested in was not what we needed. after looking at the ford escape, and deciding that this would be a good choice for us, we started talking with Ryan Brehm. I must say that Ryan is one of the most respectful and pleasent people i have ever met. He made this the best car buying experience ever for us. He was very knowledgeable, and helpful, with NO pressure what-so-ever. I was not really a Ford man, but Ryan has kind of changed that so far.

sechambers

13 de ago. de 2012

I have had 2 experiences with Thoroughbred Ford - neither of them positive. Deceptive service department, and poor quality of work performed.A few years ago, purchased a gift certificate (issued from Thoroughbred Ford) at an auction for a car detail. It was pathetic - nowhere NEAR worth the "value" of $100+....I think my 10 yr old could have cleaned the car better.I called the Service Dept. last week asking if I needed to make an appointment for a safety recall on one of our cars. Was told no appointment needed. Asked how long this particular recall service would take - the man knew exactly which one I was referring to.Went in today to the Service Dept., gave Rick my letter from Ford about the recall. He took all of my information, said it wouldn't be more than an hour. After about 30 minutes, he came in and said the crankcase vent tube was rotting and needed to be replaced at a cost of $107. I called our trusted mechanic who has worked our our cars for over 25 years, and he said yes it was possible that it needed to be replaced (80k miles) and $107 sounded reasonable. So I told Rick to go ahead.When the repair was finished and he called me back out to his desk for payment, he commented that the technician said ours was the cleanest (good condition engine) that he had seen in a long time. Yes, we take good care of our cars.I pay the $106.98....THEN Rick proceeds to tell me that the recall parts aren't in, and I'd be getting a letter at a later date when they do have the part. WHAT THE HELL???? A) they could have told me they didn't have the part last week when I called; and B) RICK SHOULD HAVE TOLD ME THAT WHEN I FIRST ARRIVED!!! So the whole goal was to upsell/find something wrong with the car. Incredibly dishonest, deceptive and unethical.This is EXACTLY why I never take our cars to a dealership for service. And when I do receive the letter saying the recall parts are in, I won't be getting the work done at Thoroughbred. I'll be going to Gary Crossley in Liberty. It'll be worth the drive.

mmacke

10 de ago. de 2012

Mike was a great salesman because he was not pushy. The car I wanted was not available so we decided to order one. Mike went out of his way to show us the same features on other cars. We were confident that we were ordering the right car for us. When we received the car Mike took a lot of time with us to show us all the features on Sync, the self-parking features, etc.

jkdonaldson

3 de ago. de 2012

The 2 sales personel were very good with there knowledge and etc. It was quick with getting the finance and the trade done. We would refer your dealership

davis8700

2 de ago. de 2012

Clark was helpful and informative. He was willing to take the time to show me as many cars as I wished. When he did not know an answer, he was quick to find the answer.

dwwodford

1 de ago. de 2012

Bryon Pipkin and the rest of the staff at Thoroughbred made my buying experience a pleasure. I never felt pressured and every question I had was answered with confidence. Bryon Pipkin was friendly and professional. I would feel comfortable recommendingBryon and Thoroughbred to anyone.

EDale61

30 de jul. de 2012

We really like working with Clark. He showed us several cars and allowed us plenty of time and information to make our decision. We also liked how he listened to our situation and was able to work out a deal we can live with.

lmgriffin

24 de jul. de 2012

To all ladies who are single and or divorce that have been use to having a man make the decision in the home. I never felt so comfortable with the service that both Ryan and Jeff provided for me. I told Ryan what I needed and where I needed my payments to be. Not only did he do as I requested but extended himself way beyond my expections.My experience with Ryan and Jeff was truly a blessing. I went for driving a 15year old car with no AIR during the hottest year ever in KC to driving off in a 2012 Ford Fusion. I would recommend both Ryan and Jeff.

e9mizzou

21 de jul. de 2012

Thoroughbred Ford and Eric Flickinger provided an outstanding and seamless sales experience. This was our second purchase from Thoroughbred and we will definitely be back for future purchases. Their selection and knowledge are unsurpassed - it was well worth the drive from Saint Joseph. We were particularly impressed when they called us back three days later because they were able to find a lower interest rate for us - customer service at its finest!

ram6847

19 de jul. de 2012

Bryon Pipkin is one of the hardest working salesmen you will ever find. I was well treated and made to feel at home. Bryon was honest and explained every step of the process of my purchases. I highly recommend him as a person to see when buying a car or just need information.

Sherae11

18 de jul. de 2012

I would like to say that this was the easiest car buying experience I have ever had. Ryan and Harold were very helpful,knowledgeable, and courteous. We knew what we wanted, Ryan hooked us up. We were in and out. It wasnt a whole day process, like Ive had in the past. Thanks again for everything!! Much appreciated!!

Larry Goss

17 de jul. de 2012

I was interested in a New F-150 pickup, I could not located one that I liked in NE Oklahoma on Dealers lot's . Drove to KC on Thursday to visit family. Went to look at Throughbred Ford new truck lot around 8 P.M. found a 2012 FX4 I liked. My Nephew had dealt with "Eric Flickinger" previously and call Eric at home to tell him that I would like to purchase the pickup. Friday about 1 P.M, we showed up at Dealership and the pickup was cleaned and ready in front of the building. It took about one hour to review and sign paperwork, go over vehicle and drive off the dealership lot. I usually dislike dealing with car dealerships, but have to admit, this was a quick deal that went very smooth and I would recommend Eric and Throughbred Ford to anyone looking to purchase a vehicle. Great experience. Put 348 miles on vehicle Friday night on way home. (Nice Pickup).

philleap

14 de jul. de 2012

I had every intention of shopping around such as Dodge and Chevy dealers. I have purchased several vehicles from Mr Dorsey and was quite pleased with his service. My wife sent Harold an e-mail explaining what I was looking for. When I got to the dealership I explained that because we had a trailer and a boat I needed a V8 engineen. He took me out to see the pick up that I bought and that was it, I didn't need to look anywhere else. We also got a fair deal on our trade in and rebates. We will use Thoughbred Ford and Harold Dorsey again.

dilrod48

30 de jun. de 2012

I have bought new vehicles since 1979 and I have always found it to be a dreaded process, filled with confusion, the feeling of being railroaded and inaccuracies. I also have never walked into a dealership and been approached in a more friendly , honest way as I was with Harold Dorsey at Thoroughbred. I was not lied to or drilled into making decisions I did not want to make. I was asked what I wanted in a truck, payments etc and I was given what I asked for. The usual promise of one thing and getting another was not in the picture this time. I have never had a better painfree trade to date. Thank You

BAKeller07

30 de jun. de 2012

This is the way I love car buying to be...Hassle free! I had a wonderful experience working with Harold Dorsey and Dan Fisher. Everything I wanted I got and it took no time at all. I am so pleased with the service and friendliness. Both team members were very professional and got the job done quickly and efficiently. I am excited to be driving my new 2012 Ford Escape. I would definately recommend this dealership to my friends. Thanks Again!Brenda Stafford

sbircher

27 de jun. de 2012

the sales staff at thoroughbred is great and my salesman george was very helpful and completely knowlageable about the whole process of helping get more for my trade-in than 3 other dealerships in town to researching and getting me the most off in company and dealer rebates,also would like to give a shout out to Joe Ruth who got me the great financing rates and put all the numbers together in the end . all and all a great experiance at thoroughbred and would recomend going to thoroughbred for your next car or truck

jdannels

22 de jun. de 2012

Coming for a guy who has been in sales for 40 years I liked working with Eric. He listened to my needs and took me straight to the car I ultimately bought. You need to listen to the customer. When I was having second thoughts Eric took me back out to look at some other options just to eliminate any doubt. Did I get the best price ever, I have no idea but when I drove away I felt like I got my money's worth and I was very happy with my selection. Three hours, start to finish was not bad in my book. We had some trouble with the Sync system and Eric brought out George to save the day. Always good to buy a product made in America. Eric was not a high pressure guy but he did ask for the order and so many people in sales will not do that. My second Ford and all in all a very pleasant experience.In two or three years, God willing, I will come back to KC and buy another car from Eric.John D.

willtbartels

12 de jun. de 2012

My experience at thoroughbred ford was phenomenal. Granted I did go in to the dealership knowing exactly what I wanted, the sales staff was very friendly and knowledgeable on the truck I was purchasing. Despite some political trouble with my trade in, the dealership helped me through on my first car purchase and made it as painless as could be. It is good that my experience was a positive one and that I feel confident in referring the dealer to any number of my friends. I didn't feel hassled like you might expect at some other stores, but the visibility of everything that I was paying for was clear. They laid out everything and negotiated like pros. Overall, I will definitely be back with some friends to get new cars!

olewoman62

8 de jun. de 2012

Very helpful with choosing vehicle. Asks questions on what you're looking for and what you're using the vehicle for. I would recommend them to all my friends. I like it because they are not pushy. They let you decide what you want, and they don't recommend any type of vehicle. If they can't find it there they will look for you.

sdwindler

4 de jun. de 2012

Advertised a truck for $23K I called bank and got funds together then they said the price is no $32k I told him that was not what it was advertised for he told me to go f**k myself 4 times.Will be reporting to better business bureau

carmenbyron

29 de may. de 2012

Ryan was very helpful and thorough. He provided me with the information I requested and did not pressure me. I love my new car and feel like I got a "great deal." I will definitely recommend Ryan and Thoroughbred Ford.

ferainey9

30 de mar. de 2012

Harold was very helpful in getting me into the car I wanted. The staff overall was very friendly and always asked if you were ok. When it came to getting the financials done Dan Fischer was able to get me good interest rate and walking me through the whole process. This was by far the best dealership I have ever work with and would recommend Thoroughbred Ford to everyone I know.

jmjones586

7 de mar. de 2012

I have no complaints, I went in looking for a specific new 2012 F-150 and they couldn't find one so I ordered one. They didn't require a deposit or anything, I was even able to add some features a week later. Thoroughbred doesn't required a deposit either like Danny Zeck did(who failed to return it to me, don't buy at Zeck!) Ryan Brehm was a great salesman he kept in touch with me while the truck was being built and kept me up to date on when it was expected to be done. He even called to make sure everything was going good after I purchased the truck. He also stayed a few hours late to complete the deal and show me how to use all the features. I highly recomend Throughbred and Ryan. Whatever you do, do not buy a vehicle from Danny Zeck Ford in leavenworth, all they want is your money. Thoroughbred actually cares that you are happy with your vehicle.

Jelcher31

28 de feb. de 2012

Our overall experience at Thoroughbred was Good. We initially did not want to even look at this location because of its size and flash. We were afraid we'd be lost in the hustle and bustle. We couldn't have been more wrong. Our sales associate Cliff Jackson made us feel right at home. He was not pushy, knowledgeable and gave us the attention we were looking for. He has even gone above and beyond after the sale was complete with some minor details we had to followup on. I would definitely recommend working with Thoroughbred and Cliff on your next vehicle purchase.

mattservis

16 de ene. de 2012

Ryan was very friendly and informative right from the start nearly two months ago when I started inquiring about vehicle availabilty. I was very specific as to what I wanted and he completed a thorough search. When he was unable to find something matching my criteria, he and Thoroughbred Ford ordered the car to be built without a full commitment from me. During the build, Ryan stayed in touch and advised when the car would be on the lot. I went to the dealership and found it to be a very pleasant experience. I spent nearly half the time there from previous car purchases at another dealership. I am very pleased with my Thoroughbred Ford purchasing and trade-in experience.

Kimmy81

11 de ene. de 2012

I highly recommend Thoroughbred Ford everyone there is very friendly and the sales people are very helpful. I was very happy with everything about them. They were friendly, professional, helpful I would definately go back.

djd3293

6 de ene. de 2012

I had bought a car from the Coach a couple of years ago. I brought my daughter up so we could by her a car. I remembered the good service I received before so I had my daughter ask for him. Still great service, everything was handled professionally. The only thing wrong was that it is very hot by the windows while doing paperwork!! You need screens put up!

barbarapfaffly

5 de dic. de 2011

This is the second Ford Escape that I've purchased from Thoroughbred Ford in Kansas City. I was blessed to have a referral to my salesman, Erston Kearns. He walked through many senarios to make sure that I got the car I wanted and the terms that fit within my budget. No high pressure and caring attitude - he is the one women would love to work with since it's very intimidating to be in a dealership! I highly recommend him.

kmdtld

29 de ago. de 2011

I purchased a car from Ryan 6 years ago and had such a good experience I came back. He listened to what I wanted, what I could afford and found me the perfect vehicle. There were no hidden costs, surprises and he did and followed through on everthing he said. I feel he went above and beyond to be sure I was well take care of and would recommend him to ANYONE. It was also nice to see many familiar faces after 6 years in the entire sales/finance departments. I also have owned 5 Fords in my life and believe in the brand. Good cars and good people are what I look for and seem to have found in Ryan Brehm and Thoroughbred.

rodneysmith

11 de ago. de 2011

I want to start this by saying that I am very pleased with my entire new car buying experience. I came to your dealership originally about 1 1/2 months ago, looking for a used Ford Escape. Ryan Brehm, was referred to me by your Assistant Service Manager, I believe his name is Scott Spencer. I work with Mr. Spencer's wife, Tiffany, who also used to work at your dealership. I told Ryan what I was looking for, I told him the financial perimeters and he did his best at finding what I was looking for. I felt like I needed more than what was being offered for my trade in, and we couldn't meet at a price that I thought was reasonable. I told Ryan I would get back with him at a later date. I listed my car on Craigslist and sold it within three weeks or so, and by that time, the Escape that I was interested in was already sold. So, I came up with a new plan of action, contacted Ryan, told him what I was looking for at this point, and within an hour, he called me back and advised me what he had to offer. I had every intention to by a 2011 Escape, however your dealership was out of what I wanted there, and he mentioned the price of, and an estimated price of payments on the vehicle I ended up purchasing. I feel that Ryan went above and beyond to please me as the customer. I have every intention of keeping in touch with Ryan, and referring him whatever business I can. He was very courteous, polite, kind, and best of all to me, He was NOT, "PUSHY" or "SUGGESTIVE". I hate salesman that are like that. I've several a few in my time. Without being told, I would have guessed that Ryan Brehm was one of the better salesman that are employed there at Thoroughbred Ford. He has my highest regard. Thank you for allowing me to advise you about my experience.

Melissa McDaniel

11 de ago. de 2011

We have 2 more kids that will go to college within the next 4 years and we won't go anywhere else, but your dealership. This is the second car we bought from jeffrey. He's just amazing!

jphillips29

11 de ago. de 2011

It was a great experience, very one was very helpful and made it easy to purchase our truck. The selection was better than any other dealer we visited.

zbiko006

28 de jul. de 2011

It was the 1st new car that my wife and I purchased and we had a great experience. The staff was both friendly and knowlegdable. We would definately recommend Throughbread to friends and family.

Michele0918

22 de jul. de 2011

We really liked Gilbert! He is a wonderful salesman very helpful and informative. He went over the top to get me the car that i wanted. I would recommend him to anyone buying a car. He is very friendly he is great in customer sevice. He worked really hard to get us in the price range that we needed. Because of employees like Gilbert we will continue to be thorougbred customers! Overall he is a wonderful guy! Thank you! Michele Negus

zorcean

15 de jul. de 2011

Gilbert made my experience a breeze. I do not like the 7 hours it took to do the deal, but that is par for the course i guess. Overall, i would say Gilbert needs a raise. Never before have i been treated with such respect. He has gone above and beyond what i expected and i would highly recommend all of my friends and family to him.

Prez496

14 de jul. de 2011

I'm highly impressed with Thoroughbred Ford an their staff! I am a retired a Certified Master Automotive Technician and am in Honrable Mention in the Automotive Hall of Fame in Dearborn, Michigan. I worked in dealerships from '67 to '82 and understand how they operate. My son-in-law, grandson, and myself were treated with total respect and dignity by Gilbert an Joe in the showroom! Other customers were also while we were there. They worked a great price made sure we were comfortable while we were there. The interest rate unbelievable, and follow through has been beyond belief. They deserve recognition! Thank You, Paul T Presbury Sr.

Daryl L. Vandiver

12 de jul. de 2011

The overall customer service from the intitial greeting to the final sit down when the desision was made on what vehicle, what price, and what accessories where to be purchased was very friendly and pleasant. The two sales representatives were very accomedating and pleasant to work with. There were no high pressure sales tactics utilized by either sales reps. Conversation involved what would be overall best for our needs as far as warranties and such. I have traded and bought serval Ford products in the last 60 years, and myself and my wife were both very pleased with our lastest purchase from Thoroughbred Ford dealership. I do feel that I will be back in a few months to update my pickup with another newer one, and I will definitely be back to Thoroughbred to do it. My highest regard to your sales staff and Tammy which conducted the follow-up call to my house. Again thank you for a pleasant experience at your dealership, I look forward to doing business with you again.

BBolton

4 de jul. de 2011

I' ve been looking off and on for two years to purchase a new vehicle. It is a very expesive purchase so I wanted to make sure I was ready for the commitment. I have a 2001 Ford Escape and love it. I looked at other makes and models of SUV's and always went back to the Escape. A co-worker recommended Thoroughbred and I'm glad I took their advise. Everyone is very friendly, professional and courteous. My salesman, Ryan Brehn was great. The first time I met with Ryan to drive the new Escape I had a family emergency arise and had to leave. Ryan gave me the space I needed and two weeks later I met with him again and purcased my new 2011 Escape. He took time to answer all my questions and did not presure me in any way. I know I can call him anytime with questions and he will be just a courteous and professional even after the sale.

cdierking

1 de jul. de 2011

I don't even know where to start! I live in Blue Springs, so I pass many Ford Dealerships to go to Thoroughbred...and it is well worth the drive! Up front pricing, friendly with no pressure sales staff, and honesty are some of their best traits. I usually buy a new Ford vehicle every 2 years, and have bought from other dealerships in the KC area, and none have the staff that Thoroughbred does. Not only are their sales staff great ( I worked with George O'Sullivan) but there service department also do a great job. They know you by name, and treat you like a quality customer. They don't try to sell you things you don't need....I have bought a few cars from Thoroughbred because I know I get the best price, work with the best people, and will be taken care of before, during, and after the car buying process. If you are in the market for a new Ford, give these guys a shot! I am glad I did.

DocTomDDS

30 de jun. de 2011

This was the most pleasant experience I have had in purchasing a new car. All staff, in addition to the sales person with whom we dealt to the woman who detailed our car after purchase, were courteous and helpful. The facility is clean and neat, and the inventory provided many trucks to compare. Jim Comer impressed us as a sincerely nice and honest person. After my first visit, at which I did not purchase a vehicle, the followup was courteous and appreciated. I was not hassled at all, and over a few weeks was able to resolve the garage size issue I had, happily returning to the same dealership and sales person.

rjansen

23 de jun. de 2011

My sister had previously bought her Ford Focus from Ryan Brehm so we went back to him to buy ours. We were A Plan buyers so we ordered the car exactly how we wanted it and Ryan helped us every step of the way. He called to tell me it had come in a week early and I was excited to see it. Ryan met me our in the lot and the car is beautiful. Ryan filled out most of our credit application over the phone and made buying our first car very hassle free and enjoyable. We are completely satisfied with Ryan and our purchase and plan on buying another new Ford Focus from him next year.

randy golden

14 de jun. de 2011

George and the people at Thoroughbred have always dealt fairly with me when purchasing a new vehicle. This is the 5th new vehicle I have purchased from Thoroughbred. I like being able to decide what I want and not have pressure from the sales dept. I am really treated like a friend and am given the best treatment. I like the fact that the dealership is always buzzing with activity. That shows me that people want to deal with Thoroughbred. George is the greatest at selling for me. He lets me take my time and really look at the vehicles available and always checks to see what is available if they don't have exactly what I want on the lot. The entire process is painless and actually exciting. Everyone works to get the job done. I recommend the dealership to everyone. My sister has also purchased 4 vehicles from Thoroughbred at my recommendation. We will continue to do business here for a long time.Thanks again,Randy Golden

mjvalines

14 de jun. de 2011

George O'Sullivan is friendly and very knowledgable. He gave us the opportunity to look at the cars that were available, and ordering a new car to get the options that we wanted. He has taken the extra time to help us program the SYNC and learn about all the options. I would highly recommend George- he is wonderful.

soliver0102

11 de jun. de 2011

Ryan was very imformative, and made this process very very easy!!! It was by far the best experience for us buying our new fusion. Before we even left the lot he setup my Sync and was very willing to help if we have any problem's!!! Well will be using Ryan Brehm as our salesmen for future purchase!!! Thank you

rbnaknma

3 de jun. de 2011

We are very pleased with the way everyone worked with us to get the price on the Ford Taurus that we bought. We were also very appreciative of their honesty in the way everything was up front and presented to us. Thank you very much and we talk to everyone about how we were pleased with your service. Sherrie BandalanI LOVE MY NEW TAURUS!!!!

stephlersg

24 de may. de 2011

My sales rep at Thoroughbred Ford, Clark Bono, walked me through my application to sign up for my sync account online, synced my phone for me with my new Fusion and signed me up for the sync class that I will attend in a few weeks. It's a really cool feature!

denise jackson

23 de may. de 2011

I wasn't sure if I wanted to go thru the hassles with a salesperson because with previous experience the pressures that are put on you. But at Thoroughbred Ford our salesperson Ryan Brehm was very intentive on my needs and allowed me to call him when I made my decision to purchase my car. The Throughbred team is awesome and I would refer any of my family and friends.

androy92000

23 de may. de 2011

right from the start, with the first phone call to your dealership the staff was very friendly. when i showed up at the dealership, i noticed right away how clean it was and was greeted right away with courtesy and smiles. we were very impressed. our salesman was on time for our appointment, and very friendly. I must say he was very patient with us and he took the time we needed to find us the perfect vehicle. he also explained every aspect of the car we were considering buying. The sales staff went above and beyond our expectations . when it came to financing, the finance guy was very knowlegable and went through everything with us top to bottom so we understood the process, he even saved us money. We walked out of there with a new vehicle and a very happy feeling about your dealership. You have a repeat customer for years to come. thank you to everyone....

bill11gt

21 de abr. de 2011

This was my first ever experence purchasing a new vehicle and to tell the truth i was a little wery in doing so, the thought of dealing with a salesperson, haggling over the price and " hidden cost/extras " that you hear about from other people almost kept me from buying a new car but i just had to have a new Mustang GT 5.0 . I went to several different dealerships and had no luck in finding my "Stang" (no inventory) i stopped by Thoroughbred Ford and was walking the lot when i was approached Ryan Brehm i told him what i was looking for and he took me right to the one i wanted. i asked for an " out the door " price, and as they say it was a "done deal" i am now the proud owner of my dream car. Ryan and the staff without a doubt made me feel like family and i still feel that way, even after my purchase Ryan and the staff still call me to see if i have any concerns/questions. I would strongly recomend Thoroughbred and Ryan Brehm to anyone looking to purchase a Ford product

jacyn00

29 de mar. de 2011

This was by far the easiest car buying experience we have had. Aside from the wonderful features and functionality of the vehicle, which could literally sell itself, our salesperson, Brandon Lincoln, listened to what we were looking for. He was able to answer all of questions with accurate and detailed answers. Brandon spoke very highly of his own Ford and was able to easily relate to the product he is selling. We have never dealt with a salesperson who was willing to provide his personal phone number and make himself available to us even in his "off time". Thoroughbred Ford should feel honored that they have young, knowledgable and helpful representatives advocating for their product. We will be recommending Thoroughbred and Brandon to anyone we know in the car buying market. We will definately be returning to Thoroughbred for our next purchase and will hopefully have the pleasure of dealing with Brandon Lincoln again.

Cprimeaux

28 de mar. de 2011

I recently purchased a Ford Fusion and I love it! Great customer service all around. My sales person Chris Becker was excellent! Highly recommend purchasing your next car from him. He was extremely helpful and answered all my questions. The overall experience from start to finish was fabolous.

garyk

30 de oct. de 2010

I just bought an F-150 from this dealership and what a fabulous experience it was. I put in a request over the internet to three dealerships, they were the first to respond and the only ones that did not push me to buy what I did not want. The salespeople were great and the finance guy was great also. I would recomend this dealer to anyone.

georgeos

18 de jul. de 2007

Great Experience!!