JanD

30 de abr. de 2016

Tom Gibbs Chevrolet has provided me, hands down, the best purchase experience I've ever had. Sales Manager Tommy Gibbs worked with me via email prior to my visit to the dealership. He was very prompt in his replies at all hours of the day and provided me all the info I needed to make the purchase decision. His communication was straight forward and very transparent. Not to mention, the deal they gave me was great! When I arrived at the dealership Tommy introduced me to his associate Devyn Cote, who did a great demo of the new vehicle and took the time to explain all the features to me. Devyn was very knowledgeable about the product and also helped me with the purchase paperwork. He made the process seamless and has continued to follow up with me after the sale - even though I'm several hours away from the dealership. You can tell this dealer really cares about its customers and I was more than just another sale to them. I greatly appreciate that type of treatment and encourage anyone in the market for a new Chevy to give Tom Gibbs Chevrolet the opportunity. The experience is WORTH the drive! Thank you again Tommy Gibbs and Devyn Cote

NewChevyGuy

22 de mar. de 2016

We've purchased numerous vehicles of different makes, and this was by far the most pleasant and lowest pressure purchase yet. TJ was courteous and outgoing, patient and diligent in working with us as we sought the deal we needed for our budget. And as others have stated, the closing sales manager was brief and applied no pressure, completely contradictory to experiences in Daytona. Tom Gibbs offered the trade in value I needed to earn my business, and I'm happy to say the purchase of our new vehicle was equally pleasing. This was the first time in our sixteen years together that we've purchased a North American brand vehicle, and we're happy to say we'll be back!

Laughingfish

19 de mar. de 2016

My wife and I bought a 2011 Toyota Prius from Palm Coast Imports (Tom Gibbs). Scott and Michael were patient with us and gave great customer service.

Coachlak

26 de feb. de 2016

Everyone was very helpful in solving my problems in. Buying a vechicle. Not the best of credit, but finance dept. Solved the problem and made me very comfortable and knowledgeable about the process. Listened to my desires and was able to meet my financial and vechicle needs. Best experience I ever had buying a car.

Teej

8 de feb. de 2016

Tracey (service) was superb, even rode in car with us in trying to locate noise in passenger seat. He heard it after trips around the dealership. Haha.....great guy. Never rushed us, treated us with respect!!! Getting new frame/track. Super guy!!!!! New part arriving shortly!!!

E Culver

7 de feb. de 2016

Very pleased with the service. Bought my first brand new car 2015 chevy cruze. I was so pleased that I talked two coworkers into buying a new car as well. Would gladley do business with again.

Ralph Hermance

1 de feb. de 2016

Four vehicle purchases , all well done from test drive to delivery. My wife and I are very satisfied, We'll be back.

Thomas J Gildea

31 de ene. de 2016

I purchased a 2015 Silverado from Tom Gibbs Chevrolet. I have been purchasing trucks for over 40 years! I found my buying experience and the subsequent follow up and Service Top Shelf! All of the employees are courteous, helpful, and always put the customer first. I highly recommend this Dealership to anyone. Fair pricing, Great Service and a friendly atmosphere. Tom Gibbs does not sell you a vehicle and then shove you out the door. Very satisfied customer!

NM

20 de ene. de 2016

We went to Tom Gibbs Chevy after a maddening experience at another Daytona Chevy dealership. My husband had to drag me to another car dealership. We were looking for a Chevy Equinox and trading in a 2013 Malibu. At Tom Gibbs we were introduced to our salesman Michael Pearce, he was polite, personable and professional, I have to say this was the least painful car purchase I have ever had. There was no bully by a "closer". We were offered a very fair price for our 2013 Chevy Malibu and Michael found the color that I wanted. I would also like to thank Jack, the trade-in-appraiser, he was nice man who renewed my faith that a Chevy does keep its value. Unlike the other "closer/appraiser who's offer meant that my Malibu had lost $10,000 over the last 2 years. Tom Gibbs should be proud of their employees. Tom Gibbs is as family oriented as a dealership can be. When it is time to trade in my Equinox, I will certainly go back to Tom Gibbs.

Michel

15 de ene. de 2016

On December 28th, 2015, my wife and I had the bad surprise of having a flat tire on our Equinox S.U.V. coming down from Canada. At this point and time around twelve noon, we were at Palm Coast Fl. We asked a tow truck to take us to the nearest GM dealer witch was your dealer. (Tom Gibbs Chevrolet). On our arrival, we were treated just like V.I.P. and we had a super service. Mr. Chris Hancock treated us promptly and very politely. He took the time to explain the future problems that could occur with the other tires so that it would be more secure to think about changing all of them witch we did so that we would prevent future problems. After an hour and 15 minutes, we were back on the road for our destination. ~ So, has promised, my wife and I, are showing you our deepest appreciation for your courtesy, your excellent services and we will always remember that you made us feel secure and safe under the work you did on our S.U.V.~ Thank you very much for everything you have done for us.

go boating

5 de ene. de 2016

On 12/29/2015 I had my 2005 Chevrolet Trail Blazer towed to the dealership with a problemshifting in to gear. At that time, the problem was diagnosed to be a transmission shift cable whichwas replaced for twice the charge once completed when checking with two other repair shops.After I picked up the car I noticed a grinding noise coming from the vehicle. This noise could havebeen reported by the service tech. , but was ignored..After I called the service writer, he suggested I drive 30 miles back to the dealership and have thenoise inspected. The following day I was informed that the problem was in the transmission andfront breaks needed to be replaced. The cost would have been roughly $4000.00.....I declined proceeding with the repairs and brought the vehicle to a transmission repair facility and after a lengthy inspection determined that the problem was not in the transmission, but in the brakes. Brakes and bearings were replaced for $788.00.... not the $4000.00 quoted by Tom GibbsI plan on alerting not only my friends , but others on my face book page and, as a retired Army Officer, others in a monthly publication produced by the military,the lack of professionalism andfair dealing on the part of Tom Gibbs Chevrolet.Gordon MacPherson

PaulieG

13 de nov. de 2015

Finally, a pleasant new car buying experience!! Thanks to Tom Jankovic (T.J.), Ryne Mallery and Pete in service. I purchased a beautiful 2016 Chevy Equinox at Tom Gibbs. These three are such an asset to this dealership, thank you!! I will definitely recommend family & friends to Tom Gibbs Chevrolet.

Susanne Clark

12 de nov. de 2015

Thanks to Michael Pearce I had the best experience when buying and trading in my car.

Joe R

4 de nov. de 2015

When the appointment is made everything is ready and things go as intended. That is what you want and get from a service visit.

Elevator Jim

21 de oct. de 2015

Originally contacted Tom Gibbs Chevy because of their internet add. Starting with salesperson Devyn Cote, and on through every member of the Tom Gibbs team, it has been a terrific experience! I love my new Chevy Suburban and highly recommend the dealership to anyone interested in purchasing a new vehicle. Service department very accommodating in getting little extras for my Suburban. Sales and service with no unnecessary drama.......what a great way to do business!

Tjeff

29 de sep. de 2015

Consistently treated very well, it's great because not only do I enjoy the vehicle and the experience there but I've had on more than one occasion had your employees tell me how well they are treated by the dealership. I guess it's true, take care of your employees and they will take good care of your business!

Realtor Connie

28 de ago. de 2015

Tom Gibbs Chevrolet has always delivered excellent customer service whether it is in the Service Department, Dawn & Chris, Sales Department, Michael Pierce, or Finance Department, Robert. This is the third Vehicle that I have purchased from Tom Gibbs Chevrolet and I could not be happier.

josiah2325

27 de ago. de 2015

Hi,I just wanted take a moment and right a review because my experience with this dealership was fantastic. I live about 80 miles from the dealership and I just bought a used car from them today. We did a large part of the bargaining over the phone due to the distance. They (in particular Michael Bustler and Scott) were very courteous and forthright; and they kept their word. Everything we agreed to on the phone, was perfectly in order when I arrived today for the test drive. This stands in sharp contrast to the last two "deals" I had attempted to make recently with other dealerships (like Napleton Nissan), which were downright dishonest, and abusive. I would highly recommend them to anybody.Sincerely,CF

Joe

23 de ago. de 2015

A pleasure from start to finish. Dawn kept us aware of progress and the car was ready much sooner than we thought considering the need to order parts. This is what service should be.

Natasha

28 de jul. de 2015

Went to bring my 2013 Spark to the carwash and I saw this beautiful 2015 Malibu with the tag on it for the Chevy summer tag sale. I asked Tommy to see what I could do if I traded in my Spark and he was so helpful. I actually lowered my monthly payment and got into this awesome sparkly white Malibu. It seriously drives like butter and the gas mileage is almost the same as my Spark - in love with this car. I am so happy I am a Tom Gibbs Chevrolet customer.

Greg

28 de jul. de 2015

Had the vehicle we were looking for in stock with an internet price that matched our budget. The sales rep Neil made it a friendly business transaction with no pressure. Definitely worth the drive!

Arthur F/ Nascar chevy fan

20 de jun. de 2015

Friendly and helpful service always. I have been dealing with Tom Gibbs Chevrolet for 18 years. Wouldn`t go anywhere else. Excellent people in the front and in the service department.

Bill

10 de jun. de 2015

Quick friendly and helpfull even a better expierience on my second purchase here at auto imports

Joe

9 de jun. de 2015

We had been loking for a Nissan Frontier and we finally found it at Palm Coast Import. They were great to work with us and gave us a great deal.

Nina

2 de jun. de 2015

I am a very indecisive person, so buying a car for me was a chore. Tom Gibbs Chevy was nothing but patient and kind during the whole process. I test drove cars about 3 different times, and the staff were nothing but helpful and attentive. Thanks for everything!

Miamigrad72

24 de may. de 2015

I recently moved to Palm Coast, Florida, upon retiring, and wanted to start off this new phase of my life with a new Chevy truck. I have had 2 Silverado's as my primary vehicles over the past 20+ years and wanted to continue my experience with them. Tom Gibbs Chevrolet was the local dealer I went to to check out the new model of 2015 Colorado pickup. I couldn't have made a better choice ! From day 1 my shopping experience with Tom Gibbs Chevy was 5 Stars ***** !! From the sales staff to the service department to the office staff their service was fantastic. I was always greeted by friendly, knowledgeable, staff that couldn't help me enough. Mike Pearce helped me order the exact Colorado I with the options I requested. I even had the opportunity to meet Tom Gibbs several times during my visits to the showroom ! I was always greeted with a broad smile and any assistance I needed to help me get back on the road with my new truck. They make you feel like part of the "Gibbs Family". I sure am glad I picked Tom Gibbs Chevrolet as my new dealership in my new hometown !!

Jenni

13 de may. de 2015

Each and every time I go to the Chevy dealer ship in Palm coast my visit is a pleasure. Normally car issues are a pain but at Tom Gibbs they truly try their best to make our experience a good one. They treat me with respect, If my answer is no, they won't push.

John B

10 de may. de 2015

Bill was great! He listened to what we wanted, showed us several options and explained the different features available. Overall a wonderful experience and we were in and out in less than 3 hours with a new car.

lap1948

7 de may. de 2015

Happy and friendly people accompanied by an easy drive in service area and quality service. This is a home town type dealer, easy to get to with great hours to get your car serviced.

John

2 de may. de 2015

Great dealership. Bought my car at Gibbs Chevrolet and they have met every need with experienced-courteous personnel from the owner all the way down the ladder. Great job by the person/people who hire their employees!!

Donny

27 de abr. de 2015

I came in to the dealership and was greeted with a courteous and helpful sales staff. Donny, TJ and Bobby were attentative, patient and accommodating. I found a deal the work with my budget and needs. I recommend this dealership to friends and family.

CleanAir2014

22 de abr. de 2015

We bought a Volt in December, and right from the beginning we had a great experience. They gave us a fair price right from the start and we didn't have to haggle. They let my wife drive a demo Volt for the weekend, and answered all of our questions. They called us every month to see how we were doing. When I called about a recall notice that I had received, Tommy got on the phone to find out when the parts would arrive. He called me back within 5 minutes, and had a date when we could bring the car in and promised a loaner for the day.I have never seen such excellent service from a car dealership. I know that I am very demanding, and usually expect a little push back. There was none!!I highly recommend them and will shop no where else if we decide to buy a Chevy in the future. By the way, we love our Volt!!!

Canegrad

19 de abr. de 2015

It was a real pleasure to do business with Tom Gibbs Chevrolet. Their entire staff, in every department, always was there to assist me in any way possible to help me order and receive my new Chevy Colorado. Mike was the greatest salesman a customer could deal with. We "built" my vehicle on line and when it arrived at the dealership the entire staff was at my disposal to see me hit the raod with my new truck. When I needed a loaner vehicle while my truck received a Rhino bed liner I was astounded to learn that all loaners are "new" vehicles. All in all the experience I had with Tom Gibbs Chevrolet could not have been more enjoyable !! I even had the pleasure of meeting Tom Gibbs himself several times during my purchase. A true professional who has every customers best interests in mind. I will certainly go back to Tom Gibbs Chevrolet for all my future automobile needs !!!

Melissa T.

15 de abr. de 2015

We have a 2005 corvette..in need of alot of repairs after 150.000 miles...our salesman Mike Pearce of Tom Gibbs Chevrolet was Great!! He knew what we needed for a new affordable car..with the most current technology.. we now are driving a 2015 Chevy Trax LT with full warranty and ALL the most recent features including XM radio..Onstar..and more..it handles amazingly well..great experience!! Thanks Mike!

Joy

8 de abr. de 2015

Buying a car at Tom Gibbs was positive from the start. TJ is a fantastic sales man with a great attitude that made us feel comfortable. The whole process was quick and we walked out with a great vehicle. From sales to finance to detailing, I highly recommend Tom Gibbs.

Deaugustino1

6 de abr. de 2015

I have been buying cars from Tom Gibbs Chevy for more than 25 years. However, I couldn't be more satisfied to see my son buy his first car at this dealership. They put my son in a very safe and dependable car at a great price. Nice to have the piece of mind knowing he will start his career and life on his own in a safe car that won't hurt his budget. Thank you Donny Palmer, Jack Haas, and Richard in finance. First class all the way!

Denalynn1234

23 de mar. de 2015

Great experience, great service. Friendly employees!

Joe R

23 de mar. de 2015

My gas cap would not close, called Mike in service, He checked stock and had me in immediately to replace the cap, they were ready when I arrived. A small job but he still fit us into a busy schedule. Doesn't get any better than that. Keep up the good work and we will always be back and praising your operation.

Woover

17 de mar. de 2015

We had a very pleasant experience at Tom Gibbs Chevrolet. Our salesman was very helpful, and took time to inform us of everything we needed to know about the new car we purchased.

JuliaDyals

2 de mar. de 2015

I had a excellent salesman that was really respectful and answered every question I had with honest, and he made sure that I knew what my car had and was not one bit rude.

Reggie

25 de feb. de 2015

Just lease a new Equinox and we like it especially the lines on the back-up camera.Everyone there was very friendly. Would probably go back and I would recommend that dealer.

crysluvv12

25 de feb. de 2015

Tom Gibbs Chevy went above and beyond to get me the best deal out there! The salesmen were very helpful and pleasant to work with! I would definitly reccomend visiting this dealership before purchasing a vehicle. And who can pass up free oil changes and car washes? Thank you Tom Gibbs!A special shout out to Tommy Gibbs who was instrumental in making all this happen!

Barbara

24 de feb. de 2015

Just bought a new Cruze. Love the car. Enjoyed working with the personnel at Tom Gibbs. They were very friendly and attentive. Would go back for future purchases. Robert Kaufman was a pleasure to work with.

mmyers09

23 de feb. de 2015

my car buying experience was very easy and smooth going salesperson finance people and managers were all great to work with and easy to deal with. I would recommend Tom Gibbs to all my friends and I made several purchases from this place and will continue to purchase my Chevrolet vehicles from Tom Gibb.

gear14

10 de feb. de 2015

I had great experience working with Tommy Gibbs and Bill Atwood. They were extremely helpful in providing the information I needed and following up with me to see if I had any issues or problems after my purchase.

RickD

7 de feb. de 2015

While wintering in FL, I received a recall notice on my 2014 Impala. Not wanting to wanting to wait until I returned to Michigan, I gave you r dealership a call. I was able to schedule it for the next day. Your service rep, Dawn, handled everything and the service was performed as promised on time. This prompt and efficient service was definitely appreciated.

CaneMan305

13 de nov. de 2014

My wife and I had started our search for a truck back in May. We researched and visited many dealerships within the Palm Coast-St.Augustine-Daytona area. Ultimately, we found our selves at Tom Gibbs Chevy and we met Neil. Within a week, Neil had been able to locate and work out a deal that we were happy with on a truck. However, when the truck arrived, some problems had been identified on the truck, so we were not able to purchase it. Neil worked with us and constantly updated us on the truck that we wanted to purchase over the next few months. All in all, Neil was able to find us what we wanted and made our vehicle shopping experience an enjoyable one. We highly recommend Tom Gibbs Chevy. This was our first Chevy purchase and it won't be our last from Tom Gibbs Chevy.

JessicaSz

12 de nov. de 2014

I was looking for a Dodge Challenger that would come with the options I wanted at the price I needed. This dealership made it happen. Neil was very kind and made sure I had every question answered. The dealership was very easy to work with and the staff was very helpful.

Kim Aromanda

12 de nov. de 2014

We have bought our last two cars with Tom Gibbs. We specifically went back to this dealer the second time because of their great service. They were able to get the car I wanted at the price I wanted. Everyone is very friendly and helpful. I would highly recommend Tom Gibbs Chevy.

flounderpro

14 de oct. de 2014

We have been using the service department at this dealership for a little over 3 years and have always been treated like family. The salesman, service techs, and secretaries are all very professional and courteous. The garage bays are as clean and organized as the showroom floor. We recently bought a new vehicle at this dealership and from the minute we drove in to the last paper we signed, we were treated with respect. We will not go anywhere else and will remain loyal customers to Tom Gibbs Chevrolet.

Teemster69

10 de oct. de 2014

Took truck to them 4 times in 6 months to fix the transmission. Each time they blamed something else as the reason for it tearing up. Customer service was horrible. $6.5k to fix a Chevy transmission, after 4 tries. Hopefully they got it right this time, but past action predicts future results....i doubt it. Definitely wouldnt take my truck back.

bones333

22 de sep. de 2014

My company asked me to get our truck fixed i picked tom gibbs because i live here big mistake caution you've been warned service dept. Is unprofessional paid them to fix rearend on Chevy truck had to bring it back three times still not fixed they want call you back had to get a wrecker from orlando then they charged us 2100.00 for a new rearend after we already paid for rearend tobe fixed service manager said ball on hitch was loose making the rearend go bad but there was no ball on it because the wrecker driver took it with him just lie after lie from this service manager im a conservative Christian with kids and i was out of work because of there lies shame on you tom gibbs

carldean

4 de jul. de 2014

Donny Palmer is very knowledgeable of the many systems on the 2014 Stingray. He makes himself available even on his days off.I have Tom Gibbs doing my service since October 2008. AWAYS READY when promised. Thorough explanation of service work performed.

Moniquejs3

24 de may. de 2014

I drive 1.5 hours just to purchase from Donny Palmer at Tom Gibbs Chevrolet. I highly recommend Donny for anyone who is interested in purchasing a vehicle. Donny is very attentive to the clients needs and comes with my highest recommendation. If you want a hassle free buying experience then give Donny at Tom Gibbs Chevy a call.

Charles R. Lee

26 de feb. de 2014

I bought car from Bob Gibbs, and had my car repaired their. The service is excellent. It should also be said that Bob Gibbs Chevrolet does a great deal of community work. They have always been sportive of Veterans. I intend to buy another car from them in May when I return from overseas.

MichelleStevens

5 de feb. de 2014

A complete 100% 5 star rating from start to finish. Manager Tommy Gibbs, Salesman Mike Pearce and Robert in Finance are by far the best men on the job, exceptional, courteous, phenomenal dealership. Would recommend to anyone!

darfields

4 de feb. de 2014

Very modern dealership. All were friendly and gave undivided attention. My sales person was Megan Rizzo and she was very knowledgeable about the product line and options. She is an excellent technical source for the "computerized" 2014 Impala that I bought as I am 77 years old and still learning!I recommend Tom Gibbs Chevrolet to anyone looking for a Chevy.

Haley Watson

22 de nov. de 2013

I would highly recommend working with this team at Tom Gibbs Chevy. As a 21 year old female, the thought of purchasing my first "new" (certified pre-owned) car was terrifying. Bob Gibbs & Jack were friendly, knowledgeable, and professional. They are going above and beyond to make sure I am put in a good, clean, reliable & most importantly SAFE car. It was an absolute pleasure to work with Megan. She exemplifies outstanding customer service, and made me feel "right at home." I would also like to thank Mike in the service department for always making sure that I am taken care of.

wilsonh

14 de nov. de 2013

This is an excellent dealership to do business with. Tom and Tommy Gibbs along with Megan Rizzo and Jack Haas are great people to do business with. Tom, Tommy and Jack offered a great price on the new vehicle as well as for my trade in. The first offer was a good deal so negotiating was not necessary. I had thoroughly researched pricing before visiting the dealership. The finance department secured financing at a rate that was below what I had anticipated so I saved money there also. Megan Rizzo went into great detail in completing the deal and explaining the features of the new vehicle. Megan has followed up with a phone call to make sure that I was happy with the new vehicle and to see if I had additional questions about any of the features of our new Traverse. I have purchased approximately 12 new vehicles from Tom Gibbs Chevrolet with positive results each time. Buying a new vehicle from this dealership has always been a pleasant experience and I always leave the dealership believing I have gotten the best deal possible. I highly recommend Tom Gibbs Chevrolet for any new car needs.

surviv1

23 de ago. de 2013

I had been recommended to go to Tom Gibbs Chevrolet by 2 people I know who had an excellent experience with them. I had been doubtful when calling that I would even be able to purchase a vehicle. I almost cancelled my appointment, but Megan Rizzo made me feel very comfortable on the phone that I decided to take a look. Upon arriving Megan greeted me with such kindness and sat down with me to see where I stood. She listened intently about my financial situation and assured me she could help. Well to my astonishment Megan had a wonderful SUV in the lot that seemed perfect for me. She let me take it on a test ride, I loved it. At this time I started to feel like I just would not be able to qualify. Megan reassured me to not worry. While sitting there waiting on the financing results I almost felt sick. Megan came out with the most wonderful news "I got approved" and she worked up a deal for me that fit right into my budget. It was meant to be, the right car, for the right price. That had never happened to me before any time I have ever bought a vehicle. Megan and the finance manger worked hard for me to help me attain my goal of purchasing a car that was safe for my children and reliable for me to continue with my schooling without worries. I had such a great experience at Tom Gibbs Chevrolet, thanks to the whole staff, but my special gratitude goes out to Megan, honest, reliable woman of her word. I recommend that anyone interested in purchasing a new or used vehicle go to Tom Gibbs Chevrolet and ask for Megan Rizzo. 5 stars out of 5 for Megan... Michael Taylor

Denalynn1234

18 de jul. de 2013

From the time we pulled into the parking lot and no salespeople "chased" us down, I knew we were in the right place. I had not bought a new car for 13 years and I was a little nervous. Other dealerships I had visited "pounced" on us as soon as we drove in, and the salesman were "pushy" and tried to tell me what I wanted. Megan was so friendly and made me feel very comfortable. She allowed me to look and test drive what I wanted. We ended up spending most of the day with her and she was so patient with all my questions. She spent a lot of time searching for my "perfect" car and I really appreciated her expertise. She even helped me set up my smartphone with new car and explained all of the new gadgets. I would HIGHLY recommend Tom Gibbs Chevrolet!!!!

themonroefamily

26 de jun. de 2013

Meghan was so helpful and patient. She helped my son get in his first car. She did such an outstanding job I am sending my father in-law up to seea new truck.

jss2113

14 de jun. de 2013

THESE GUYS ARE GREAT!!! THEY WERE WILLING TO PUT IN THE EFFORT AND TIME TO HELP ME GET EVERYTHING I NEEDED. THEY WORKED WITH ME AND WERE ABLE TO HELP ME FINANCE THE VEHICLE OF MY DREAMS, THAT FITS ME AND MY FAMILY! I HAVE BEEN TO OTHER DEALERSHIPS IN THE AREA AND THEY DON'T EVEN COME CLOSE TO COMPARING! THERE IS NO ONE BETTER THAN TOM GIBBS CHEVY!!

FlaglerGirl

12 de jun. de 2013

Everyone was SO helpful. I checked with two other dealers. Tom Gibbs Chevrolet is the best in my book. They responded quickly and answered all my questions. Plus I get FREE car washes and Oil Changes for life! Donny Palmer and Tommy Gibbs treated me very well. It was a place of instant comfort.

SECGator1213

12 de jun. de 2013

Megan was more than wonderful from the very beginning. She understood my needs and concerns and worked with me. Her honesty and relate-ability were great! The process was very smooth and easy. Once making a decision with Megan, I worked with Neal in financing and never questioned the deal at all. He was very straight-forward and wonderful to work with and talk to. In the time since I left the dealership with my NEW car, I have heard from Megan on multiple occasions to check on me and see if I have any questions. I highly recommend Tom Gibbs and will look to them in the future for all my needs with my current vehicle and when I am again ready for something new!

barbandbob614

7 de jun. de 2013

A female shopper is not always treated with respect and taken as a serious buyer. I had visited several dealerships looking at both the Chevrolet Traverse and the GMC Acadia. At several other dealerships, the salesman provided only the minimal information about the vehicles and tried to sell me on a more expensive model. I decided to check out the Traverse while having my car serviced at Tom Gibbs. I was fortunate enough to be helped by Bill Attwood. Not only was he knowledgeable and considerate but also he provided me with all the information that I would need to make an informed decision. When he heard my concerns about whether the car would fit in the garage, he provided me with a loaner for a day and let me get a feel for the car. When I had made up my mind to buy, he located the car I was looking for and zeroed in on rebates for which I qualified. Upon delivery, Bill and Neil Austin (the person who completed the papers for the deal), explained everything clearly and concisely. Bill gave me a tour of the service department and the facility and then spent a lot of time explaining the features of the Traverse and setting up the radio and phone. Since I took delivery, Bill and the other people at the dealership including Tom Gibbs have been accessible and helped me with any questions that I have had. I prefer to buy locally but if I hadn't been treated the way I was at Tom Gibbs Chevrolet I probably would have gone elsewhere. From beginning to end, this was a positive experience; I would highly recommend Tom Gibbs Chevrolet and Bill Attwood to any car buyer.

Ec4338

14 de mar. de 2013

I do not recommend this business. The dealer and his team were very pushy and impatient. They seemed to care more about making a buck rather than helping their customers.

jlwilkins1

13 de mar. de 2013

We do every bit of business with them amd recommend all of our friends and family to visit here, even if just to test drive.

ReneeCB

6 de mar. de 2013

I bought a used 2011 Chevy Cruze through Megan Rizzo, the car is in excellent condition and still has full warranty and was CPO. The purchasing process was smooth and unlike many other dealerships I didn't feel pressured into purchasing a vehicle. They know the history of their cars really well and Megan has followed up on me a few times just to see how my new car was and to let me know my trade-in sold to a great home. They were also very flexible to work out a price that made the car I really wanted affordable. I highly recommend this dealership and talking to Megan to anyone interested in their vehicles.

Oliver87

7 de feb. de 2013

A highly recommended chevrolet dealership. after working in many different states this is the highest quality dealer we have worked with. they are responsive and focused on providing customers with the best experience possible. we appreciate the extra effort they put in to finding the vehicle we were looking for. the christmas bow and note made this purchase especially memorable! since we own 6 chevrolets and 1 gmc truck we have experience with dealers, and we rate tom gibbs chevy as the best!-The Oliver Family

MStover1

28 de ene. de 2013

WOW I drove down to Palm Coast from St. Augustine for this super deal promised over the internet. After finding neither of the two people I had been communicating with were on site I met a lovely young lady by the name of Megan Rizzo. She is the only reason why Mr. Gibbs got a sale.I will boil this down to as little as possible.1. The car I wanted and had been quoted was not available so Megan found one with an add on chrome step. She explained all the programs. We wrote her a 5k check as it was New Years Eve and I had to go.2. We called in the number a friend gave us for GMC discount and it was not as good as our discount (Ingersoll-Rand fleet) so we had an additional 1500 we had to pay. That I said was acceptable.3. We arrive to find the Tahoe had went up $2,600.00 ($1,100.00 over what we agreed on). After a LONG and confusing explanation it seemed that it would be better for Gibbs bottom line if they did not use our Fleet discount? In all the confusion it got to where it almost made sense and we were beat down at that point anyway. I looked at my wife and decided to write them a check and put some distance between myself and Tom Gibbs Chevrolet.4. Megan showed up about a week later with the floor matts and helped put them in on a Sunday at our home with her husband and young daughter. Such a nice young lady and family Thank You Megan.5. Today to add insult to injury I received a bill for $51.40 because they did not charge enough? Seriously can you do that?I'm fortunate enough to be able to pay cash for my stuff but it won't be Tom Gibbs again. I own an HVAC company here in St. Augustine and try to treat customers they way I would want to be treated. I want a customer for life. These folks are just worried about the next deal and every dime they can get out of you. Never Again.PS: I guess I should add the checks I wrote added up to about 55k. Send me a bill for $51. LOL.

Teresa R

23 de ene. de 2013

This was the best car buying experince ever had.. Everyone was friendly and went out of the way to make sure I was happy.. Thank You all.When I need another car I will be back..

mmyers09

24 de nov. de 2012

Our experience was the most smooth not stressful purchase we have ever made. I will never purchase a car or truck from any other place or person!

Kevin Certain

6 de nov. de 2012

Ok, So you might be trying to get a good car dealer without having to deal with all the problems out there. Well stop, really, stop looking. Go to Tom Gibbs. This is my 4th car from their dealership. Their Honest, fast and very friendly. Yeah, I know, you've heard this all before, but its true. They have a good system. Thats why I keep going back. Their good at getting rid of any problems you have. Like fixing cars at prices that years ago would be too expensive, not now ! they not only make it affordable but they don't try to over sell you things you don't need, they try to take the time to find out what you really do need. Do you ever feel like, Oh no its a car dealer price, I'm gonna go broke, their really over priced ! No, nothing is for free but their very competitive and you know they'll do it right ! So go to them for all your car needs and get some piece of mind. Now I didn't mention Meryle Spencer. Did I spell his name right ? who cares, go see him, you'll be glad you did. He and Megan are a great combo. Boy I guess I sound like a salesman to you. I assure you I'm not, I'm retired and I'm gonna stay that way.

KRISNIELSEN

26 de oct. de 2012

I WAS TOTALLY SATISFIED WITH EVERY STEP OF THE SALES PROCESS. MY NEW PURCHASE PRICE WAS MET, MY TRADE IN PRICE WAS MET, THE SALES STAFF WAS FRIENDLY WITH NO PRESSURE. TOM GIBBS CHEVROLET IS THE BEST SALES EXPERIENCE I HAVE HAD IN FORTY FIVE YEARS OF PURCHASING AUTOMOBILES! P.S. I DROVE ACROSS THE STATE OF FLORIDA TO PURCHASE FROM THIS DEALERSHIP.

mgieg

26 de oct. de 2012

I was very pleased with the first car & service. I had to go back to buy my next carthere. All the staff an especially Megan Rizzo, were great, not pushy, an go beyondbeing helpful. Other dealerships did not give me the same service, I received at TomGibbs Chevelot. I would highly recommend this dealership.The service department is just as great. We gave this rating because it was deserving.

debbie.hutcheson1

11 de oct. de 2012

I was so pleased with the way Magen handled everything for me, she was awesome and I would recommend her to all my friends and family. She was friendly, sweet as she could be, knew what she was talking about when explained things.. I will buy from her again.. If anyone is ready to buy a car or truck go see Magen she is the greatest..

czarina1971

6 de oct. de 2012

I felt I can trust the people I had contact with. Tommy Gibbs & Neil Austin were attentive and I didn't feel pushed to make such a big decision. Questions and concerns were answered honestly. I would go back to this car dealership in the future.

barbara.bernardwilliamson

3 de oct. de 2012

I purchased a "certified chevy here which had some issues and promised me they would fix them and make me happy. 4 months later still not fixed and very UN happy

ttotter

1 de oct. de 2012

Neil Austin helped us get our new Chevy Cruze ECO. Neil is knowlegeable, honest and friendly. We are more than happy with our overall experience at Tom Gibbs Chevy. We highly recommend this dealer to anyone.Gary and Laura Alexandre

PWOHLFERT

29 de sep. de 2012

VERY GOOD EXPERIENCE NO PRESSURE GREAT SALESMAN VERY HONEST AND PROFESSIONALEVERYONE IN THE DEALERSHIP WAS VERY HOSPITABLE FROM TOMMY GIBBS ON DOWN THE LINE. I WENT BACK AFTER A FEW DAYS AND THEY REMOVED MY PINSTRIPPING WHICH I DECIDED I DIDN"T WANT NO HASSEL'S

lovebunny26

18 de sep. de 2012

I cant find words to express my deepest Thanks to your staff Neil Austin, he is my Guardian Angel. He was so helpful to me and my little 5 year old daughter. My Car broke down, I had no transporation to come to the dealership, Mr. Austin pick me up from my house. My credit is not perfect but by the grace of God mr. Austin and Mr. Spencer got me a great deal on a 2012 Chevrolet cruze. They did everything they could to get me a vehicle so I could go to work the next day. All I can say, you guys are the best. May God Continues blessing your bussiness and your staff, and their families,Sincerly,Marie Anne Louis

FLJC

4 de abr. de 2012

After waiting two hours, I asked about the progress of my work. Service rep, Gibbs, Jr. replied with an exasperated sigh and, "I don't know.. they're working on it." I was never offered a ride on the shuttle service, which is the best kept secret of the dealership. I noticed two women who came in later asking to be given a ride while their service was done which was met with a loud, "Um..." and refusal by Jr. Waited for three hours. Unprofessional treatment.

rellfer1

25 de oct. de 2011

The entire dealership is professional from top to bottom. There is no problem that they will not go to the maxs to solve it. I would highly recommednd this dealerahip .

PCFLMalibu2012

28 de sep. de 2011

I brought in my Saturn Ion coupe for a repair and mentioned I was getting it fixed so I could sell it. I planned to buy a Hyundai Sonata but when Neil showed me a comparison, the price was about the same but the quality of the Malibu seemed better (they had a used Sonata in stock). I knew Neil and two others from the Saturn dealership. It was wonderful to have the same friendliness as I experienced at Saturn. I received a good trade-in price. I had no interest in a Chevy what-so-ever but Neil worked with me and I know I made the right decision. Also the dealer is only 8 miles away vs. 30 for the Hyundai - a huge plus. Tom Gibbs has a good reputation too. Good perks too: free cars washes and 2 years of free oil changes.

oglerb

10 de feb. de 2011

I drove over 100 miles 1-way to try Tom Gibbs service, to fix a problem with tires/TMPS and to get an oil change. Took my wife along. While there every service manager said hello and asked how they could help. I had an appt with them and they did not make me wait;they started working on my truck immediately. I met the Service manager, Tom, and he was very helpful with pricing and obtaining new TMPS. He was like a friend helping me. Anyway, the price was very good on services (much less than my local dealer)the waiting area was comfortable with plenty of magazines, a nice TV, and I think the internet. I have spoken several times with Tom Gibbs and found he and his staff to be friendly, kind and honest. They are not pushy sales people and the experience was pleasant. This is the best Chevrolet Dealer I have used and I have been using Chevrolet and GM dealers for over 20 years in FL, VA, & TN.... TOM GIBBS is the best Chevrolet Dealer!

flamac

8 de ene. de 2011

I have purchased several vehicles from Gibbs, and have also relied on their service department. I have consistently been treated like family, given excellent service. They always work to get the best price, and any concern has been promptly addressed. I would never purchase from any other dealer.

wendel

24 de dic. de 2010

Lied to three times in same day.....waited over one hour and was exposed to three sales people, none finished the initial sales presenation. Total waste of time, after driving over 70 mile one way. My advice.........go to another dealer!! Again, I would give thumbs down on this dealer.