civicdude

7 de oct. de 2016

I am very pleased with the quality of the sales experience, car and sales team. Josh, Scotty and country girl Shelly were very friendly, professional and low pressure sales people. I would definitely buy from them in the future.

DeeStrong

7 de oct. de 2016

Nick and his team did great with the car. 10/10 would come back. They gave great service with a friendly attitude. The car came back sounding great.

HannoShelly

6 de oct. de 2016

I had such a great experience working with Andre and Jaime as well! I had never purchased a brand new car before and they made it an easy enjoyable process! I had some issues with my credit and Andre did some amazing research and found me a great deal and an affordable monthly payment! I recommend this dealership to anyone if you're wanting a non hassling car buying experience!

Tony Foxx

3 de oct. de 2016

Loved working with Justin, Zeke, and Eddie. Everyone was very pleasant to work for and would recommend working with any of those employees and the company should be proud to have quality employees

Batman

3 de oct. de 2016

Friendly and helpful employees! Make sure to ask for Marcus! I had the best experience here than any other dealership I've been to. I'll be doing more business here in the future

Truckbuck

2 de oct. de 2016

Manny didn't try to sell me something I wasn't looking for I told him I wanted a certain truck and he showed me all the ones they had, I would recommend him to anyone

Mj123

2 de oct. de 2016

Our car salesman Ron Reddy was very professional and helped work out a great deal for us. He was really patient and helped us throughout the buying process.

Am115053

2 de oct. de 2016

I really like this place. I went in one day and looked and really liked the cars spoke to two gentlemen that day. Then we set up an appointment for the next day where the sencond gentleman Marcus spent two hrs after they closed helping me by my dream car and my sister. Really appreciated this place and there team

Taylor

2 de oct. de 2016

Thank you josh Snyder for your great customer service and helping me find the best car for me. I will defiantly recommend to my friends and family.

Dowwang

2 de oct. de 2016

I went to the Gresham Honda on stark street, josh snyder sold us a brand new accord se sport. We love it and love the relationship we built with the dealership, we will send everyone we know here

Brandenrhodespimp

1 de oct. de 2016

Took my car into service and ran into your salesman Brent Watson..really great guy. Went over a few options in on trading in my old Honda Civic for a new 16. I didn't end up buying because my time was short but I saved Brent's phone number and will definitely do business with him and your dealership very soon. Very professional.

Ashleym92

1 de oct. de 2016

Everyone at the lot was really helpful. Marcus was really helpful and new a lot of information. He was able to help me and my twin get a car at the same time and made sure we each saw each car we liked and got to ride them. Once we decided the paperwork and financing was really simple and not to long either.

HondaLife

1 de oct. de 2016

Bought a new car got exactly what i was looking for and the price was right. The salesman i went to Marcus was very helpful.

George C Hilt9

30 de sep. de 2016

I had come in to just look around and with the help of Andy i found the perfect car. Not only that but i got a killer deal. Thanks Andy i wish the best.

Hondamama

30 de sep. de 2016

Looking for a car for our son heading to college. Andy was super helpful, easy to work with and knowledgeable. I would highly recommend both Andy and Tonkin.

Happy customer

30 de sep. de 2016

I had a great experience coming to Honda the other day. I got excellent customer service and I received all the information I needed to purchase my vehicle. Would definitely recommend this place to others, and ask for Marcus to help you!

InnaZ98

30 de sep. de 2016

Tonkin Gresham Honda is a great dealership, the employees are very helpful and professional! Everyone has a great & positive attitude! A lot of my family members bought from Gresham Honda, you will not regret it! I highly recommend this dealership

Julz96

29 de sep. de 2016

Almost everyone in our family had bought a car from Tonkin Greaham Honda and we all love it! I recommend everyone to get a car from them, trust me you won't regret it.

hondafitlover

26 de sep. de 2016

Ron Reddy always takes really good care of us. He is always willing to go above and beyond the normal salesman. We will always go back to him for all our car purchases. Thank you Ron.

Lee Jones

25 de sep. de 2016

I strongly recommend this dealership. Great environment and customer service. Will be visiting again to look at a civic. Make sure to ask for Marcus.

ThaDno

25 de sep. de 2016

They let me test drive the car, and gave me detailing information that was very useful. I would definitely recommend this place to my people.

kbiggsjr

24 de sep. de 2016

Price was what I expected. No haggling and I was in and out with my new car in less than an hour. No pressure sales.

Torridtoast

24 de sep. de 2016

I came in looking for a new civic and was unsure what I was looking for necessarily. But from walking on to the lot to the final transaction I felt content that I wasn't just getting best car for me but also that I was treated well and that I wasn't just another "sale."Michael helped me through the process of buying the civic and genuinely seemed to care about my experience at Gresham Honda. Definitely glad that the staff here provided genuine and clear help throughout the visit.

Gbbmp5

24 de sep. de 2016

Great dealership will. comeback for all my Hondas needs service dept is also great Scott Wildman is a great sales man listen too all our needs and took care of them A+++++++++++=+++++++++++++++++++++++++++++++++++++++++++++++

Happy shopper

23 de sep. de 2016

Stopped in and looked at some cars. Was very happy with the experience . No high pressure which I hate! Would recommend it to friends in the future .

Tom247

23 de sep. de 2016

Andy is truly great he guided and help us find the best and left no questions un anwsered. Was a easy and seemless experience. Working with andy made all the difference.

Frank Underhill

11 de sep. de 2016

We enjoyed John Deason's help with my daughters purchase of her new Honda Fit.She is very happy with her new car and he made it easy

Enrrique.

5 de sep. de 2016

I had a great experience. Got the car I wanted for a great price. Mike was knowledgable and was wearing an awesome bow tie ! I really recommend this dealership.

Stephen Jiang

5 de sep. de 2016

Gresham honda made everything best with my purchase. I had a phone conversation with Manuel and made an appointment at weekend. When I got there at weekend, the car had been tagged with my name. He explained the car model, performance, and features in details. He did his best to address my concerns and made me happy. Everyone there was very nice and professional. I had a great experience there.

CourtneyPk4

25 de ago. de 2016

Had a bad experience with my last car and Gresham honda made everything better with my situation. I had Justin Johnson helping me choose a great new Honda Accord. Paul helped me with my difficult situation and overall had a amazing experience .

Jose Chavez

12 de ago. de 2016

Shelly Troiano is an awesome person. Very helpful, answers each question, and is eager to help. She was able to solve our problems, and made things very clear for me to understand what I was purchasing.

PJ

24 de jul. de 2016

This is the fourth new vehicle that we have purchased from Gresham Honda. There is a reason that we keep going back, and that is the outstanding customer service. This time we worked with Andre in Internet sales, and he made the whole process as easy as possible. Buying a new car is always a frustrating experience no matter how you go about it, if for no other reason than that it takes so long. Andre worked his best to get us in and out of there in a speedy fashion, and worked hard to make sure that we were satisfied and well informed at the end of the process. Two thumbs up!

Happysteve

24 de jul. de 2016

we are the owners of a Honda Pilot, We had Transmission trouble. This Dealership went WAY BEYOND what we are used too. Most of our dealings with Dealerships in the past, have been NOT the most enjoyable. The people at Tonkin Gresham bailed us out of a huge financial problem. At this time we could not afford to have our car repaired, They helped us out with a plan to get our car fixed, and it took less than a week. We have no way to ever thank them. It is hard to find people who are willing to help you in your darkest time, these people did. THANK YOU

pwilson

18 de jul. de 2016

I struggled with the idea of turning in my 2010 Accord for a newer model. The staff was patient and answered numerous questions and concerns. I was able to also obtain a lesser interest rate and a 4V engine instead of a V6 to save money on fuel. It's been two weeks and am adjusting well and really happy with my new V4 Accord. I love the key less entry and advanced system for communicating hands free when I'm driving. My parents also owned Hondas and are great reliable cars with little needed maintenance. The service department has also been helpful with my other vehicles and not just my Accord. Thank you for your partnership and service.

La_viajera

10 de jul. de 2016

My husband and I purchased a 2016 Honda HR-V as our first new car. Ron was patient, informative and easy to work with. My husband and I took quite a bit of time to choose between a couple of models, and Ron let us take the time we needed. Once the decision was made, the purchase itself was fairly quick and easy.

DanteVielman

10 de jul. de 2016

I purchased a 2013 dodge ram sport. They had great customer service. Very knowledgeable. The process was quick and easy. I got the vehicle i wanted.

Janie Ballou

10 de jul. de 2016

Buying my 2016 CRV Touring from Andre Ozdemir was the best car buying experience my husband and I have had. He was professional, courteous and low pressure. Andre clearly communicated all aspects of the deal up front during our negotiations. We looked at dealers from Seattle all the way down to Kalamath Falls and Bend to McMinnville and by far, Mr. Ozdemir at Gresham Honda was the best! He gave us the best deal with no run-around. The dealer did not have the car in stock that we wanted and instead of pressuring us to buy an in stock color, he worked with us to get the silver CRV we were interested in buying. In fact, he was able to get us the car on the same day from a different dealership. Finally, my husband does not like dealing with salespeople--ever. I have never seen my husband interact so well with a dealer. Most of that can be attributed to Andre's honesty and openness. Hands down, we both highly recommend Andre Ozdemir and the team at Ron Tonkin Gresham Honda.

Kathy Hutchison Pop

9 de jul. de 2016

John and the dealership have worked very hard to get us in a low mileage affordable car. They went above and beyond to help us.

catherine jones

8 de jul. de 2016

Travis was great and he helped us from start to finish. They have a great tem and are priced very well.

Steven Ewing

6 de jul. de 2016

Overall everything went lovely, we gave a general idea of the make and types of cars we were interested in and browsed the lot, the next day we had a list of over 8 vehicles that matched what we wanted exactly. After visiting many of the Ron tonkins to make sure we got to see them all we settled right in on exactly what we wanted!

Cindi Hartshorn

1 de jul. de 2016

I was very pleased with all the staff at this dealer ship they were all knowledgeable and friendly especially Andre oxdemir who was Awsome from start to finish...

Swillis58

26 de jun. de 2016

The salesperson I worked with made the whole experience a pleasant one.she was very conscientious and made me feel as if she would do the best possible for me.i would definitely return.

frank123

26 de jun. de 2016

I can recommend Gresham Honda because of the excellent help I received from Cheri Sallia who went the extra mile and earned the 5-star rating. She is attentive and reliable and knows when to back away and let the customer decide. Keep it up, Cheri. Edie was great in Finance also.

heaths13

26 de jun. de 2016

As a first time new car buyer, I was a little weary of the process. After contacting almost every Honda dealership within a 75 mile radius, Tonkin Gresham was the most helpful and welcoming. Andy Watson was the salesman who helped me out first and throughout the entire process. He was super friendly and helpful and made the whole process a breeze. It was because of him that I decided to make my purchase at this dealership and will recommend him to all of my family and friends. I also have to give a shout out to Eddie Lewis in financing for making that process effortless and understandable.

SonotJDM

25 de jun. de 2016

I can'tget enough of this places amazing lot! Every single car I've sat in and taken home has been more amazing than the last and Cheri Sallia was there for each one. She's a 5 star and so is Tonkin Honda! Give em a try, you won't be disappointed.

Helen Powell

25 de jun. de 2016

Cheri Sallie is an extremely competent, warm and knowledgeable sales person. I had mentioned that I was interested in an older Jeep Wrangler and to keep an eye out for me. Some weeks later, she called to tell me they had one. Even though it wasn't a Honda, she remembered me and I ended up returning and purchasing my Wrangler from her. She is very personable, and I will definitely purchase my next vehicle from her. She goes out of her way for her clients, whether you are purchasing a new or used car.

Lily

24 de jun. de 2016

I just stopped by to look at what Honda has to offer and it was so nice to be welcomed by Cheri. She showed me a few cars and was very friendly, courteous and not at all pushy. I told her I would definitely be back and will ask for her when I'm ready to buy. She really knows her cars! Thank you, Cheri!

Bigballatripleog

24 de jun. de 2016

I bought my first car from them and I love it. Cheri worked with me to help me find the perfect car. Not only were they extremely nice and helpful but very professional. It was easy and quick with no hassle. I highly recommend not only this dealership but the sales person I worked with Cheri Salia!

Holly Parrish

22 de jun. de 2016

John and Scott were incredibly knowledgeable, patient, and willing to work a deal that was comfortable for my budget. I ended up with a beautiful car, a great payment, and no buyers remorse whatsoever. I wanted to take my Tonkin Teddy bear and sleep in the car the first night, but my girlfriend said NO!!!! LOL :) We started kind of late in the evening, and Manny had pizza delivered so we could have a light supper while we waited for the paperwork to finalize. All in all, best car buying experience ever. Thanks guys!

BT

19 de jun. de 2016

I had been patiently looking at new Odysseys for over a year. Tonkin called me to follow up on a previous test drive and asked if i was still in the market. After detailing the terms of what i wanted, Josh hustled to find my deal. There was good communication, honest negotiation, and great customer service. Thank you to Josh, Jeff, Shelly and the rest of the Gresham Tonkin Team.

Bmo

19 de jun. de 2016

THEY HELP WITH ALL MY NEEDS AND ALWAYS SO FRIENDLY . THEY MADE ME FEEL LIKE IF , I WAS HOME THANK YOU CHERI SALLIA , PAUL SHEVYAKOV.

Odysius

17 de jun. de 2016

Bill Kruse responded to my internet inquiry promptly by email. I asked that he give me a call and by phone he provided a clear and detailed explanation of the price of the Odyssey I wanted. In person Bill was easy to work with and took time to thoroughly introduce me to the car. It was a remarkably pleasant buying expeience.

swalker

14 de jun. de 2016

I recently lost my car due to an accident. I was going to buy a used car, but after test driving a new Honda Accord I fell in love. All of the sales men there that helped me were so nice. There was no pressure. They were very accommodating in everything that I wanted in a car. My experience was perfect. I love my new car.

GreshamHondaXxxxxxMeOver

5 de mar. de 2016

This dealership lied to me. They told me I was approved for a trail blazer then I was called and told the bank didn't want me in the trailblazer because of high miles on the SUV. I was told they had two cars I could choose from. I test drove both they both made noises. I almost walked away. I should have. They told me they would fix the noise. Then they put in writing they would fix it. The car is a 2000 Subaru impreza. I was told on the test drive it was 5000 which is above its worth but I accepted that fact being that I was at a dealership. They sped through the paperwork flipping papers and having me sign without giving me time to read anything. I should have stopped them and taken more time. Then once I review the paperwork in my new unwanted car instead of the nice larger newer SUV. I found out that the price of the Subaru was raised to 8777.00. I went back and asked to have them Explain why the price was changed without telling me. He said because I had in house loan there were fees and charges that raise the worth of the car to them. So they have to sell it at a high rate. Problem here is that no one told me that. It took my rereading the paperwork 7 times to understand that I was over charged and I didn't realize how much I was over charged until this morning. This all starter with the trailblazer on Monday. No one returned any calls while I had the SUV until they called to tell me I needed to bring it back yesterday. I felt used. I felt like I needed to bring a lawyer with me to buy a car. They knew this was my first time buying. They know I don't make enough to really be doing this. I'm a young mother and they took advantage of me. For that they are wrong. I would never recommend this company.

Christensen222

3 de feb. de 2016

We are absolutely disappointed in the service we received from Tonkin Gresham Honda when my husband and I bought our 2012 Chevrolet Traverse from them in December of 2015.We met with Ben who was our salesmen, he was very nice and worked hard to help us get into this vehicle that suited our needs. Here is where everything took a turn and everyone dropped the ball... My husband and I were trading in a vehicle, we stressed to Ben that it was very important we make sure that the existing loan is paid off before the 17th which happened to be the following week, otherwise we would not be buying the vehicle. We asked if we could get this in writing, he explained that they could not do that however stressed that they do not want to keep our trade in and will want to sell it as soon as possible and in order for them to put it on the market the existing loan would have to be paid off.Well...we get a call from the bank a few weeks later stating that we are late on our payment and now have a late payment on our record. I was absolutely furious! I called Eddie who is in the finance department of Tonkin Gresham Honda and helped us sign all of the paperwork. I explained what happened and that we needed this to be fixed immediately. Eddie said that Ben never told him about it and that he would speak with him first thing when he got in the next day and would call the bank to speak with them on our behalf and then call us to follow up.Eddie never called me, never called the bank and never spoke to Ben. I had to call him to find out what the update was, he said that he was trying to get a hold of the bank that our new loan was through to see when they would be sending the check and that he hadn't spoke with Ben yet (even though he was going to speak to him first thing when he got in that day and was supposed to speak with our bank to try and get the late payment on our record fixed. "Banks are good about talking to us, they understand these situations" Eddie's words to me!). This story went on for a few days, we had to call Eddie most of the time to get an update and still nobody told us anything until we received a letter from our past loan stating that it had been fully paid off.Now jump ahead a couple of months 2/2/16 I receive a letter in the mail from Gresham Honda stating that the remaining balance on our previous loan hadn't been paid for yet and that it would be going into collections if it wasn't paid by the 8th and also that we should have received a first letter stating the owing balance...Are you kidding me!!!!!Guess what, no we did not! We never received any letter from anyone stating we still owed any balance otherwise we would have paid that balance. So first they screw us by putting a late payment on our record causing our credit scores to get hit, but then they send us a letter threatening to take us to collections. We are disgusted with this dealership and the people we have had to deal with. Interesting fact, Tonkin Gresham Honda decided to put our previous vehicle on the market when the loan on it hadn't been paid off yet. By law a dealership is NOT allowed to do this as they did NOT even have the title to the car yet. We looked up the laws on it and sure enough they could have gotten into a lot of trouble for that.We are not the kind of people to want to get nasty, we just wanted what was promised to us. We were given false promises and were taken care of very poorly. I feel that it would be only fair for Tonkin Gresham Honda to do something to make piece with us as THEIR customer to make us a happy customer, considering all of the screw ups they have caused.Such a disappointment...

Orawan

28 de dic. de 2015

Our family had purchased 3 new vehicles from this dealer this year alone. The negotiation process was fun each time since we are the hard bargainer group in any major purchase. They maintain their enthusiasm even we negotiate such a ridiculous stuff (for fun). We are knowledgeable and educated bunch in our product before we spend our hard earn money. They mad a fan out of us.Our sale staffs, Tanya, Mike, Andrew,and Craig were people that we came across in purchasing process. The one whom earn the most respect and admiration is Craig M in financial division. Mike made impression for this dealer ethical. If you want to buy your new vehicle with your hard earned money, I would highly recommend "Tanya, Mike Schultz, and Craig M team".My enlisted brother in a buying team whom knows the ins and outs of how dealership operated gave a thump up for them. Hope this will help for anyone whom plan to make a purchase with your hard earned money.

WM

27 de dic. de 2015

Having walked out of a Tonkin dealership years ago I was reluctant to go back. However, the Salesman was great and I though maybe these guys have changed. But then comes finance and the closer and nothing has changed at the Tonkin Group. To get the price down to my target range they switch cars and out comes a 2015 demonstrator with 5,000 miles and 2 prices, "one today" and one for tomorrow. Sadly the "today" price was higher than the price of a new model on the lot - these guys think all customers are stupid and if they flash enough numbers in front of them and run to the back office enough times they will accept anything. And if you are looking for the Costco pricing don't think you will get any better treatment from these folksAdvice - don't go to Tonkin!

Pamjay

22 de nov. de 2015

Ben drove all the way to upstate Washington to get my ex to sign off on the title of the car I needed for a down payment on my new car. I can't say enough kind things about the service I received. Ron Tonkin is GREAT.

Luis Medina

10 de oct. de 2015

I've had a horrible experience with this dealer! But while looking for a new vehicle a came across one they had that I liked. Was hesitant at first! Luckily I Got John Wheeler and he was a great guy! Did everything he could to help me get in a vehicle. Don't see myself buying from anyone else! Not pushy there when ever you need him! Anyone wanting to buy I recommend John! Even came on his day off to make sure I was taken care of!

Grace Watkins

9 de oct. de 2015

My first experience with Tonkin was terrible but then we met John and he was amazing! I have been having troubles getting my old car traded in and John was amazing! Very helpful and very nice! He did not stop working on getting me into a car. My fiance and I both got a car from him. He is not pushy but very informative and knowledgeable! We will follow him where ever he goes!!!

Common Oregonian looking for a car

24 de ago. de 2015

I accomplice a female friend of mine to look at a used car. After looking at several and test driving one car, she agreed to find out what her car was worth in a trade in and what her payments would be. The sales man presented her with the price and what her trade in would be. After she let him know that she would have to do more research on it, the sales man left and came back with some different figures. After telling him that she was still going to think about it, the sales man left and came back with the finance manager. At that point the finance manager was pressuring her to buy the car using. After telling him no, she wanted to think about it, he left, supposedly to get her keys to her car. We both went outside and the sales man and finance manager come out and tried again to talk her into buying the car she test drove. At that point I had to step in and tell him that was enough and she wanted her car keys (which they did not give her up to that time). They both went in and the sales man came back out with the key. I have seen this sales pressure all my life. And just because she was a young woman, they felt that they could push her into buying a car. If you go in there, either be pre-paired to buy a car or you had better have someone there with you to get you out of there.

working joe car buyer

24 de ago. de 2015

I accomplice a female friend of mine to look at a used car. After looking at several and test driving one car, she agreed to find out what her car was worth in a trade in and what her payments would be. The sales man presented her with the price and what her trade in would be. After she let him know that she would have to do more research on it, the sales man left and came back with some different figures. After telling him that she was still going to think about it, the sales man left and came back with the finance manager. At that point the finance manager was pressuring her to buy the car using. After telling him no, she wanted to think about it, he left, supposedly to get her keys to her car. We both went outside and the sales man and finance manager come out and tried again to talk her into buying the car she test drove. At that point I had to step in and tell him that was enough and she wanted her car keys (which they did not give her up to that time). They both went in and the sales man came back out with the key.I have seen this sales pressure all my life. And just because she was a young woman, they felt that they could push her into buying a car. If you go in there, either be pre-paired to buy a car or you had better have someone there with you to get you out of there.

lenin

10 de ago. de 2015

Hi,I Bought Honda CRV from them, once sale deed is done they change their colors, my Car was supposed to come with All weather door mats and cargo tray which they say is out of stock and can get them after 2 days, when i asked to if they can take from the existing stock and replace it once the spare store opens, they denied and were very rude in replying the same(especially the sales manager).And the odometer ran 255 miles already where as the DMV and other Documents they quoted it ran only 11 miles , when asked its about they say its a mistake and they cannot do anything about it.Only good thing we found was Jared and Branden Rhodes, the sales team they were very friendly and patient till the whole deal is done.

Assnoway

10 de dic. de 2014

This dealership lacks real customer service. From day one all they wanted was to sell. I now have a car I don't like because Gresham Honda forced me into something after a previous deal didn't work. Instead of helping my fiance and me , they made us buy a car we didn't want. They pinned us to a deal or they would force a previously bad deal thro if we didn't agree, no matter what! I have audio of this. I will fully disclose who not to deal with at Greasham Honda, they are: Ben, Eddie, Jim. More if needed. Furthermore, I will NEVER recommend your dealership for the rest of my life!!!!! I will always tell my experience with all people, I work with lots of influential people in entertainment. So, hope yall are happy about the very bad, and true, public review. Happy holidays, xxxxxxxx!

nicki55

1 de sep. de 2014

If you're ever car hunting in Portland, I'd stay away from Gresham Tonkin Honda5 days after buying my new car from them, and one three hour drive to Bend later, I learned the transmission is basically shot and needs to be replaced. The Ford dealer I took the car to over in Bend has been amazing (Robberson Ford), and I had to leave it with them as the chances of making it back to PDX were basically nil. Honda's response to this fiasco I was sold? As I didn't buy the extended warranty, I was on my own and SOL. Per the management, it doesn't matter if the problem happened a day later or six years: no warranty, not their problem.Three truths I've learned: Yes, I have no legal leg to stand on, and yes, I didn't buy the extended warranty. And yes, expecting decent humanity from this place's management was too much.

hagey

19 de mar. de 2014

We took my daughter's car in for warranty work, which was a recall for bad paint that oxidized on hood and trunk. Geoff called my daughter and told her it would cost $1700 to do the work. I had to call service manager to get work done under warranty. Geoff said the car would be ready in 7 days. He never called to update us that the car wouldn't be ready for 10 days. My daughter called Geoff 3 times and he never returned any calls or kept us up to date about what was happening or why there was a delay. I had to drive to the body shop on 122nd and talk to the manager there to find out specifics. We went again to pick up car in Gresham on 10th day and the car was finished but had never been brought back to Gresham......another 1 hr. and 45 min. Wait! Geoff is incompetent and inconsiderate. I would never again do business with Gresham Honda.

Cadillac DeVille, DTS

23 de feb. de 2014

We started online and our salesman e-mailed us with the information we needed. We made an appointment with him and when we arrived he greeted us at the door. We had a great salesman (Bill Cruse) that worked with us to negotiate a price that we could live with. The car was very clean and everything works great on it. He explained many of the functions and how they worked. We would buy from them again.

David & Cindy

5 de feb. de 2014

Friendly and low pressure salesmanship. Met our requests and financial requirements. Thank you.

Heather McCurtain

5 de feb. de 2014

Great customer service. Very thoughtful. Great personality too!

David S.

26 de nov. de 2013

Accommodated our requests and financial requirements. Thank you.

dongle

28 de oct. de 2013

Don was incredibly friendly and genuine. The overall experience was fast, smooth, and convenient. Would recommend to anyone, and would definitely use them again.Thanks guys.

ROSEFlu

15 de oct. de 2013

As a first time Used Car Buyer, at least it was the first time I went to an actual lot, I received the care and attention immediately that I needed. Our personal attendant was well informed and helped us revise our plan several times over before we signed a deal. Thank you Tonkin Gresham Honda! We'll be back!

MirandaBalch

29 de sep. de 2013

From the moment I stepped onto the lot Don approached in a very informative friendly way. He was open to all my questions and had the answers to what I needed to know. When I told him what I was looking for and why...he listened and did not try to push any "extras" that I explained were not required. Paul was also very helpful in understanding the price difference and Nick was quick and business oriented. I will highly recommend this dealership in the future and refer most if not all individuals to Don Roessel as he , from the moment I contacted him responded quickly and efficiently and most importantly...he identified my needs and was very personable. I did not at any time with him feel like I was being "sold". Don deserves a promotion!! Give this guy huge kudos! One more thing...he although does not have any children...treated my family as though they were just as important in service and so did most employees at the dealership.

Ron N

25 de sep. de 2013

Ian was great, helpful and friendly. He made the purchase easy and smooth.

BeverlyClayton

23 de sep. de 2013

Don worked with me for over 2 weeks to find a car that met all of my wants. He stayed very late to meet me, due to my work schedule. He had everything ready for me when I arrived.Mike handled me getting me a new key with ease. He worked me in to the shops schedule and gave me a loaner car to use.

Greg & Reno W

17 de sep. de 2013

Great service from both Drew & Eddie. As painless as buying a car can be, very knowledgeable with their help. Thanks guys

Iryna B.

5 de sep. de 2013

Thank you so much for your service. We appreciate your business and we thank you for spending time with us!

Carrie B.

4 de sep. de 2013

Friendly sales staff who put us in the car we requested. Pressure free negotiating environment

Khamou P.

3 de sep. de 2013

Very good service and very professional. Happy with my purchase!

Patrick M.

3 de sep. de 2013

We live on the coast (Gearhart) and knew Tonkin had a good reputation. I found Tonkin had a good reputation, found a used Volvo online. Low pressure pleasant experience.

Andy W.

3 de sep. de 2013

Friendly sales staff who put us in the car we requested. Pressure free negotiating environment.

Meg B.

28 de ago. de 2013

Very helpful, respectful and not pushy at all. They were patient with my many questions.

Kyle F

28 de ago. de 2013

Very polite, very patient and accommodating. Glad we could work a deal.

Debbie D.

27 de ago. de 2013

I had a very pleasant experience with Andre and Paul at Tonkin Gresham Honda. Andre was very helpful, very polite and friendly. All my questions were answered and made the process a good one.

Randy S.

27 de ago. de 2013

Speedy, professional transaction. Jeff was quite knowledgeable about the car I chose. The finance desk was able to quickly put together a deal that worked for me. Thanks for a (nearly) painless deal!

Sabina & Bobby

27 de ago. de 2013

We really appreciate the great attitude and honest from Ian and the way he worked with us. Grade A+

Martha H.

27 de ago. de 2013

I walked into the dealership not quite sure of what might transpire and I walked out very happy and satisfied. Drew was most helpful and went over and beyond for my daugther and me. I will definitely be referring my family and friends to Drew.

Cynthia N.

27 de ago. de 2013

Bill was great, pleasant, and considerate. Scott, thank you so much as well! I appreciated your negotiating with me and your humor.

Susan B.

27 de ago. de 2013

Thank you for making this purchase experience so easy and fun! You went out of your way to meet and know me. I'm excited for my new car you completely worked with my needs and wants and helped me make this happen. Thank you thank you thank you!

gusjakecar

22 de ago. de 2013

DO NOT SHOP HERE!!! THIS STORE HAS NO INTEGRITY AND IS DISHONEST.Shopping at Gresham Honda is a horrible experience. Three days after purchasing a CRV, they called and said we had to pay another $500. We had been driving the car, paperwork was complete but they said that an agreed upon discount did not apply. It was their mistake. They said they were sorry but needed more money. We were furious but wanted to distance ourselves from these crooks. If it were not for the mess that the paperwork was in, a pending loan, title changes, we would have returned the car. We were so very disgusted, that we coughed up the money in order to get out of there before we did something inappropriate. They make me sick.The problem was their error and they should have eaten the cost or at least offered some compensation. My regret is that in the heat of the emotion, we gave in to these disreputable practices!DO NOT FALL FOR THEIR LIES!

lengdall

7 de ago. de 2013

This is the second car we have purchased from Gresham Honda and Don Roessel. We would recommend working with Don every time. He knows the cars inside and out; he can explain the Costco Auto Program which is a great way to buy a car, and he worked with us to find the right car with all the accessories we wanted in a short amount of time. Great experience with Don and Jeremy, the finance manager, too!Thanks, Gresham Honda for focusing on customer service. We will be back!

lizstiles55

4 de ago. de 2013

Went in to have service of our CR-V breaks with their July 20% Wednesday discount. What happened was they ran the bill up to where we really did not get any savings. Will we return, I don't think so. The next time we need service we will do alot more shopping before going to the dealer.As a result, I put my husband in the Hospital with a stroke because he was so upset with them on the phone. I watched the stroke happen.

Joe G.

29 de jul. de 2013

Bill was awesome with great customer service. My buddy manages in this field of work and told me everything Bill did correctly so I appreciate his honesty. Great job, thank you!

Catherine P.

29 de jul. de 2013

This is my second time working with Andre. The first time was for my own car - this time I brought my mom in for her car because we had such a wonderful experience the first time. Andre is very easy to talk to, very knowledgeable and overall, pleasant to work with. He goes above and beyond to make sure we are happy with the purchase and is very understanding of our situation. I would be happy to refer Andre to friends and family and hope to work with him on my next purchase!

Scott W.

23 de jul. de 2013

If had to describe the service I received at Tonkin Gresham Honda in one word it would be AWESOME!

Debbie W.

23 de jul. de 2013

The sales staff at Tonkin Gresham Honda were very polite, honest, and provided incredibly fast service.

Tina A.

22 de jul. de 2013

Awesome group, highest rating possible across the board. We will be back. The customer was given peace of mind with how easy the whole process was from start to finish. Thank you!

Lisa N.

22 de jul. de 2013

Bill K was very knowledgeable, helpful, and friendly in showing/reviewing all the options available to us. We are very happy to be taking home our favorite used Odyssey. He was also very patient in teaching us all the tech tools on board.

Osmani

22 de jul. de 2013

It was good doing business with Tonkin Gresham Honda. Good advice, patient. Our sales person Andy Watson did a great job on our desires and needs. We will do business with him any other time. Thank you!

Ken & Kathy

19 de jul. de 2013

Good rapport with customers, friendly and very informative. Overall, a very good experience!

Sean & Michelle

17 de jul. de 2013

One of the best experiences of buying a car. Very happy with the simple process. Thank you!

Jim W.

17 de jul. de 2013

The folks here at Tonkin Gresham Honda were honest and honored the quoted prices that were discussed over the phone and internet. I would recommend doing business with them.

Samuel G.

17 de jul. de 2013

Drew is an exceptional talent. He really went out of his way to ensure that my needs were met. Drew convinced me that Honda is where I should spend my hard earned money. I really appreciate the attention to detail and this type of quality customer service. Well done!

Tysa F.

17 de jul. de 2013

I really appreciated the care, concern, and continuous service we got during this extremely complicated deal. This was a late night deal, after hours, and it was handled with ease and no games. Thank you to the courteous and completely polite staff!

Darren D.

17 de jul. de 2013

Great sales, very nice, no stress. Took care of business. Will definitely say I had a good experience at Tonkin Gresham Honda.

Ashley L.

17 de jul. de 2013

We came in not knowing 100% what we wanted. Ian was awesome. He was incredibly knowledgeable and super nice. He gave us a great experience and we bought a car the same day. I would definitely come back here to buy a car.

ceinerson

17 de jul. de 2013

Don was the only on who contacted me by E-mail, phone and also regarding the Costco Program. He was amazing!! I come back in a second. Great service, informative, prompt, good follow through and just a excellent experience. Cheryl Einerson

Mary D.

10 de jul. de 2013

What a fantastic dealership! I had an amazing experience.

Holly S.

6 de jun. de 2013

Very friendly sales staff, knowledgeable and went to the extra mile to get answers to our questions. Allowed us to even do research on our chosen vehicle on a computer at the dealership! They both had a no-pressure approach that made it easier to buy and know we were getting all the right info (nothing hidden!).

Al P.

6 de jun. de 2013

Ian was very professional and courteous to my wife and me. He was very informative and helpful for us to make up our mind to buy today. Eddie was also very courteous and helpful when we were signing our papers to finance our new vehicle. A++++

Adelle H.

4 de jun. de 2013

Jeff was great to work with. He explained everything well and wasn't pushy (I hate pushy!). Hopefully he will still be here in 3 years when I come back.

Erin S.

4 de jun. de 2013

The staff we worked with were straight forward and friendly - even calling a local mechanic when we needed a cost estimate for a clutch replacement on our wholesale car. Ultimately we made a great deal and drove home with an excellent first car!

Joe & Kathy P.

4 de jun. de 2013

Easiest car buying experience ever! Bill was great, no pressure salesman, very knowledgeable about car makes and models. We will definitely return when its time to replace our second car!

Sylloh

1 de jun. de 2013

We so appreciate the friendliness and effort of Cheri and Ian during our car buying experience. We did our research before entering, and knew what we were looking for, but still had lots of questions. Cheri and Ian went the extra mile to answer all of our questions and research financing options. Overall, everyone was very friendly and upfront about all the details as we made our decision. I felt confident we had found a wonderful car for a great deal.

Margo K.

29 de may. de 2013

Andre was very transparent clear and concise in his answer to all my questions. Very professional and pleasant to work with.

Merry

29 de may. de 2013

Ian was a very good salesman. After showing the car, he covered everything about the car. He also helped us at the OK price for our trade in van. In the future, if we were to buy another car, we would like to have Ian sell to us again.

Jamie

29 de may. de 2013

Ian was very friendly and helpful. We really enjoyed our car buying experience with him. Everyone has been willing to work with us and our financing we had a much better experience this time around.

Carol M,

29 de may. de 2013

I actually enjoyed my experience very much! Andy was great, very pleasant. It went much faster than I thought it would!

Ryan G.

29 de may. de 2013

The sales staff at Tonkin Gresham Honda were very friendly, no pressure, and willing to work within our budget

Tyler C.

29 de may. de 2013

Best buying experience of all dealerships. Randy was very nice and easy to work with. Thanks for helping us out!!

Don & Gail G.

29 de may. de 2013

Bill was accurate in explaining all of the points of the CRV (which we purchased). He explained about the costs - an bargained OK - no high pressure - very personable. The fact that we bought showed that we had a very positive experience.

John D.

29 de may. de 2013

I had a great experience working with Bill Kruse. Got the deal I wanted. Thank you for all your help!

Amber W.

29 de may. de 2013

Bill was the primary reason we ended up buying a car at Tonkin Gresham Honda. He is friendly, knowledgeable, and easy to work with. Best car buying experience. I will recommend to family and friends.

Katy S.

29 de may. de 2013

Very helpful salesperson. Test drove it through multiple different roads and let me experience it to fullest. Quick, efficient talks with him led me to ultimately purchase the car a swift hour later. Driving home - the happiest! Thank you James, you made my day.

miketami84

23 de may. de 2013

Hi, I refuse to buy from this dealership due to one person only. Don Roessel. In my 25 years of buying new and used vehicles I have never met anybody as rude as him. I feel as though people in this industry should remain professional and courtesy at all times. I simply asked about a particular used truck they had on the lot and questioned the price of it since it was listed above the actual KBB retail price. I never paid full retail price ever. Toyota or not ! Nor should anybody else. Don Roessel made a rude remark about thanking me for pointing this out and that the truck will be priced higher the next day. He mentioned he can ask and get away with higher prices. For this dealer to have someone like him to represent them is a total shame. I understand this is a for-profit business here, however integrity and boundaries must still be met. Way too many dealers with good quality service and exceptional courtesy to have to deal with someone like that. Now I want to point out, I am not against all Ron Tonkin dealers. We have bought 2 new cars from Tonkin Toyota along with a used one there within 3 years. My daughter has bought 2 new Kia's at Tonkin Kia within 3 years. I have bought 2 used trucks from the Chevy as well as the kia lot. So if you desire to buy from Tonkin Greasham Honda just stay away from Don. He will want you to pay more than the vehicle is actually worth. This may have been a one time thing here, But sometimes it only takes one time.....

Steve G.

23 de may. de 2013

Very satisfied with Randy. Knowledgeable, helpful, no pressure. Eddie was very helpful as well -accurate also attentive and responsive. Service staff was friendly and engaging. A+ to all!

Melissa Pate

20 de may. de 2013

Scott was the nicest car salesman ever. Very easy to deal with. I would recommend that anyone should come get a car from Tonkin Gresham Honda

Carrie & Wally C.

20 de may. de 2013

Ian was exceptionally nice, knowledgeable, and went out of his wawy to provide customer service. We would be glad to recommend Ian to any of our friends. Thanks!

Pauline G.

20 de may. de 2013

Really enjoyed meeting and working with Bill. He was great to work with, very helpful. He made our car buying experience great! Thank you so much!

Maria

20 de may. de 2013

Awesome job! Really helped us with our needs very easy to talk to. Highly recommended to anyone!

Melissa L.

20 de may. de 2013

I have bought 16 different cars and this was by far the best experience I've ever had. I went to all the Honda dealers in the area and this had the best selection and best price. Drew was the most knowledgeable salesman and polite, he knew every option and detail of the car I wanted. Will definitely refer friends here.

Jill P.

20 de may. de 2013

Good salesman, patient, knowledgeable, Good representative of your company, I was well treated by all sales staff. Would recommend coming to Gresham Honda to friends.

Mark G.

17 de may. de 2013

Began the afternoon at Gladstone Honda. After almost 3 hours of haggling, I walked away as they could not meet my desired price and payment. After only 10 minutes phone conversation with Don at Tonkin Gresham Honda, he met my price and payment. After a 20 minute car ride, met, completed transaction, done deal.

David C.

17 de may. de 2013

Came in just to look. Jeff treated us very well, worked with us on trade in, very good experience, might even come back!

Stu S.

16 de may. de 2013

We had a very good experience with Ian Kim at the dealership. He wasn't high pressure and answered all of our questions promptly. This is our second Honda and we would definitely deal with Mr. Kim and the dealership again!

Alexis B.

14 de may. de 2013

Don & Jeremy were very helpful in helping me find a good rate that I could afford and a car I wanted. Thank you!

Breanna F.

14 de may. de 2013

Thank you for everything you guys did to make a happy mothers day for this much needed mon in so many ways!

Jaiden M.

14 de may. de 2013

Bill gave us exceptional service! He listened to all of our requests and found exactly what we wanted. He was patient and trust worthy. I would highly recommend Bill and this dealership to anyone.

Julie S

14 de may. de 2013

Jeff & Jeremy rock!!! Best new car buying experience with no BS!

moonsegason

14 de abr. de 2013

The entire experience was great except for the amount of time it took us to get in and talk with financing. Don Roessel did everything possible to make our experience great, which it was. But with the unavailability of a finance employee our entire stay lasted over 3 hours.

AnnGoldsborough

7 de mar. de 2013

I traded in my Honda for another used Honda. I worked with Don Roessel, the Internet Sales Director. He gave me a fair price on my trade-in and was great to work with. He was extremely knowledgeable about the car I was interested in and took the time to explain every feature to me. Also, Paul is the first finance manager I have ever dealt with who actually made the experience of signing dozens of documents enjoyable. He was easygoing and helpful. The whole transaction from sales to financing was very easy and pleasant. They are a great team and I will definitely go back for my next car even though it's a long drive from where I live. This is the first time I have done business with Ron Tonkin Gresham Honda in Troutdale and I am glad that I did. I highly recommend them!

ghublitz

22 de feb. de 2013

I began doing an internet search using my credit union (USAA) car buying service for a Honda S2000 and found a number of them listed in the greater Northwest. I contacted each of the dealers via the internet letting them know of my interest in each of the vehicles. Randy instantly contacted me via email and a follow-up phone call. His response and friendly attitude really perked my interest and I decided to give this specific dealership a second look after contacting my credit union and finalizing payment / insurance requirements. My wife and I made an appointment with Randy to test drive the 2008 Honda S2000. Upon arrival, the employees made both us feel right at home. After test driving the S2K we decided to purchase it. There wasn't any haggling of price or pressure to buy what so ever. We completed the entire deal in about 2 hours, and were on our way home with a new - used car. The experience we encounter was excellent, the entire process went better than I've ever encounter when buying a New or Used car. I contribute that experience to Randy's friendly and professional attitude and character.

ArishcerKrieger

4 de feb. de 2013

After having been assured about the perfect mechanical conditions of the car and less than a week after the purchase and noticing issues with the vehicle, I contacted the dealership to notify them about a noise from the axle, the sales manager refused any offer of service and blatantly kept mentioning that the assurances offered by the sales people were not in writing and that he would not acknowledge the verbal promises about the vehicle's condition provided by his sales people. He pretty much called me a liar and refused post sale service of any kind! I'd definitely not recommend these people for any future purchases. Buyer be aware!!!

thetallguy6000

31 de ene. de 2013

I always request to speak to the Fleet manager when making a dealer purchase and Don Roessel was more than happy to help! I was presented with great deals on what I needed and fair (no BS) financing. Every aspect of the deal was handled swiftly and the entire staff was very friendly and always professional. The follow-up visit for accessory installation went without a single issue and the car looks fantastic! Overall, this has been the most pleasing car purchase experience I have ever had. If you're in the market for a great deal on a great car, do yourself a favor and go see Don at Gresham Honda!

Rdh5tjs

10 de dic. de 2012

We bought a used Honda Odyssey through the Costco Auto Buying Program. The experience was great

JeremyL3

8 de dic. de 2012

It was an awesome experience. People were nice and friendly. Would return in the future if needed another new car. I can't wait to drive my new car thanks!

BCondon

23 de sep. de 2012

Working with Andre to find the perfect car for me was a truly great experience. He made it simple, affordable and most importantly easy. Thank you so much for being professional and courteous. In the future, my wife and I look forward to shopping for cars with Andre and telling our friends about the great experience we had with him.

lawrence-003

13 de abr. de 2012

Today I came into the service department for an oil change on my van. Since I bought the van, this is the only dealership/department that has serviced it. After my service was completed, the service associate told me a long list of things that were needing to be done on my vehicle urgently. The first thing he addresses is my tire tread. Apparently the tread was significantly worn and that it was dire that I have them rotated to preserve the life of the tires. One problem...we just put four brand new tires on two weeks ago. I pointed this out to him and he blurted, "Oh, I guess there must be some wear than". He than continued to tell me how every fluid in the vehicle was very dirty and needed to be changed, the oil was so low that there was no oil on the dipstick, and that the battery cable needed to be replaced. He also said my rear brakes were VERY low and in danger of damaging the disks and that they could do it "RIGHT NOW". I turned his recommendations down and stepped aside while he helped another customer check out. To my horror, the associate than proceeded to tell the man (almost verbatim) that he had the same problem with his tires. The customer laughed at him and informed him that was impossible because he just had the tires replaced less than a month ago.First, after the blatent fib about the tires- how am I supposed to believe any of the other recommendations that he makes? Second, if all of the fluids are in such horrid state, the brakes are paper thin and the battery cable has sat in such corrosion for so long as to need the entire cable replaced, why hasn't any of this shown up during the last oil change inspection 3,000 miles ago? The last oil change (performed by the same department/dealership)mentioned none of this(green checks down the inspection list- except tires, which we obviously replaced).I have always preferred to use dealership service departments in the past...Not anymore.

jkstewart3

28 de mar. de 2012

Don sold me the vehicle that I wanted not the vehicle that he may have had on hand that day. This focus on what I wanted on a rare model and color combination really impressed me. Don is a professional and I would recommend him without hesitation.

Kaimana

27 de mar. de 2012

Working with Bill Kruse was a pleasurable experience. I told him the specifics of what I was looking for in a vehicle and, within a very short period of time, he found the perfect vehicle for my needs. I have a dog and needed a vehicle that would provide her with her own space. Bill found a Honda CRV which works perfectly for my needs and included the manual transmission that I requested. All in all a very good experience. If you are looking for a new or used vehicle, I recommend you ask for Bill Kruse and he will be there to help you with what you need.

Arty One

26 de feb. de 2012

Our salesperson patiently explained every button on the car we found on the internet and it's many features. We had never driven or considered a Honda but we were impressed with the car and the no pressure to buy approach of our sales person helped us make our decision. A sentence such as 'this car won't last long' never entered the conversation. We drove home with our "almost new" car and no regrets about our decision.

Stan Israel

26 de sep. de 2011

We have been doing business with Tonkin dealerships (primarily Gresham Honda) for many years. The quality of service is excellent and the personnel are extremely knowledgable and informative. Scott and his staff are truely the best, always "go the extra mile". We will definately be back!Stan and Diane Israel

Honda lover

6 de sep. de 2011

I just went thru the process of buying a used car for the first time in many years - I was so impressed with the sales rep (Mark Morris) and the respect he showed My daughter and I as we came to a decision!! He was very personable and helped make our wait time for the loan process bearable. He was very knowledgeable about the cars I test drove which helped me make an informed decision. Mark also has a great sense of humor!! I would have given 5 stars for entire experience, if we hadn't had a long wait time to sign all the necessary documents. Thanks again Mark for all your help! satisfied customer.

roseabigail

24 de ago. de 2011

The dealership put a lot of pressure on me to buy the same day. When I found a car I liked and went to my bank I found out they had marked the car up so high that the bank would not finance it at the price they were charging. When I called them to tell them this the finance manager got impatient and said I just didn't want to spend the money. He also said "Nobody uses NADA to price cars"-even though I had just explained to him that my bank does. I purchased a car from another dealership two days later and it was priced within the NADA price with a reasonable mark up. I understand the dealership has to make money, but they shouldn't get angry with you when you catch them trying to rip you off. I will definitely tell my friends and colleague to stay away!

pdxRick

20 de ago. de 2011

I'd like to say that Bill Kruse was an exceptionally nice and knowledgeable sales person. I never once felt like I was being pressured to do anything I didn't want to. He really took the time to get to know me rather than just "walk away" while the paperwork was being worked up. Everyone there from the sales group to the service department guys and gals are top notch folks. Thank you for a pleasant experience.

goddusmc

7 de ago. de 2011

Last night we purchased another vehicle (our fourth since 2004)from Tonken Gresham Honda. This one was a used Tahoe. This was the third or fourth dealership we checked looking for an SUV. It was the end of the night and everyone still took the time to be helpful in getting us a good deal on the vehicle we wanted. The papwork was quick and thorough. We were even happier when they called today and had an additional key for us. Thanks again guys we love it and we will be back again I'm sure.

margsimo

29 de jul. de 2011

I am always a happy customer when I go to Gresham Honda. I bought my new car there a year ago and that in itself was a pleasant experience. Everyone there is very helpful and seem to be happy in their employment so it makes a nice environment to do business with. I ran into the salesman who helped me buy my car (over a year ago) and he even remembered me!!!

ChuckJr

21 de jun. de 2011

Our search for a good use car was promted by the fact that our faithful Honda had been totaled in an accident the month previous. From the moment we alerted the agency of our interest in seeing a particular car, the good experience began with Jim making contact with us. He offered to bring the car out for us to see as we lived a distance from the agency. But we decided to make the drive out. On arrival at the agency we were greeted warmly and directed to Jim. After some introductory remarks, Jim soon introduced us to Mark whom was thought to be a good fit for us. The car that we had asked to see was waiting for us as well as an other car which was thought to be a good fit for our needs also. Mark was very thorough and patient with us as we considered the pros and cons of the 2 cars and during process of decision since we had a very restricted budget guideline. To help in the decison BJ offered for us to take the car home for a test drive. This was very heelpful. the next morning we returned with the desire to purchase the car and the whole team there at Grshman Honda worked well with us to make that happen. We are very grateful. What a wonderful ending to a horrible accident experience.

Amy Caplan

15 de jun. de 2011

Tonkin has always given my husband and I great service from finding the right car to service on our vehicles. We would never go anywhere else as we are in service oriented business ourselves and we appreciate the extra mile Tonkin goes to making sure we are satisfied. We always recommend Tonkin.

Langdonjm1

10 de jun. de 2011

Gresham Honda has the absolute greatest service center that I have ever dealt with in my life. No one compares with Gresham Honda. Friendly and honest service reps that go out of there way to work around your schedule. When I take my CRV in for service I know that the job will be done right and they NEVER try to get you to have things done that don't need doing. If you own a Honda and need to service your car I would highly recommend Gresham Honda. They are the best service department I have ever in my whole life dealt with. If you want honesty and quality work go to Gresham Honda. If you don't care about honesty and quality take it anywhere else and thats what you'll get.

Jim Dixon

26 de may. de 2011

It was easy to make an appointment at a convenient time. I was met by Mark with a smile and greeting after which we did the necessary paper work. We discussed expectations for the vehicle to be ready, agreed on a time and a phone call to be certain it was ready before I went to pick it up. Mark called me when it was ready (and within our time frame). I went to pick up the vehicle, was met by Mark and I signed the prepared paper work and I was off. As usual, it was a good experience and the vehicle problem was eliminated. Thanks for a job well done.

storms

24 de may. de 2011

Our salesman Bill was very friendly,professional and knowledgeable. My husband and I never once felt pressured to purchase the car. We had previously been to another neighbor dealership and your dealership exceeded that one by far. We were very happy with our purchase and will be back in the future to purchase a car from Bill again.

anodurs

16 de may. de 2011

THE SERVICE I RECIEVE AT THIS LOCATION IS FANTASTIC THE SERVICE GUYS ARE ALL VERY FREINDLY , KNOWLEDGEABLE -I LOVE THE SERVICE I RECEIVE- I DON'T TAKE MY CAR ANY PLACE ELSE . THEY ARE ALL WONDERFUL SERVICE PEOPLE VERY NICE ANY QUESTIONS I MAY HAVE I CALL THEM AND ASK AND THEY ARE ALWAYS VERY HELPFUL. THANKS GUYS AT HONDA ON STARK

smars

18 de abr. de 2011

My Insight's rear right window seal had come loose and was waving in the wind. I called Gresham Honda, Geoff answered, and I asked if I could swing by to see what needed to be done. He said yes, so off I went.I arrived and Geoff popped out as soon as I pulled up. He looked at it, then asked Shane to look at it to see what needed to be done.Shane looked at it, said he could fix it. I said, how 'bout today? We chatted for a sec about when I could come back, it'd have to be in the afternoon, ...(everyone hates coming back right?) and then Shane pulled out his screwdriver, loosened a screw, put the whole thing back in and said "there you go!" Now that is SERVICE, kind, easy going and professional.I told them both, "I'd hug you, but I don't think it would be appropriate!" So here's my written hug, thank you gentlemen, for your help. Life's been a little difficult for me these last few months, and a little thing like that just lifts my spirits.Best to you and see you soon.Susannah

Creativestylz

13 de abr. de 2011

This was my second purchase from this dealership and there are many reasons for this decision...Tonkin Gresham Honda is the only dealership that I recommend to my family, friends, and clients. 2 years ago when I made my first purchase till current this is my "go to" place for all of my service and parts questions as well. From my salesman Eun Kim with his" eager to please" attitude, to Nick Patorey's "cater to client needs" ethics, and Mark in service's knowledge I can assure you that this form of customer service is a standard for Tonkin Gresham Honda and I am completely confident that you will have a similar experience. Thank You to all of the staff members that have made and continue to make a positive experience for me as soon as I enter the building. Keep up the great work!!Proud 2011 Honda Accord Owner,Stephanie W.

jwilliam1011

12 de abr. de 2011

From the moment we walked into the dealership, Jeremy (Sales) made us feel like old friends. It made this experience very easy and pain free.All the people we associated with at the dealership listened to our needs for a car and followed through on their promises.We will be sure to recommend Gresham Honda to all our friends and family! Our daughter bought a new car just 5 days before we did too!!!Thank you for all you did for us!

Rick59

9 de abr. de 2011

From the moment we entered the lot the service was great, Josh Dawson was helpful, undemanding, knowledgeable and understanding of our needs. He patiently took us through our options and waited while we discussed which direction we wanted to go. At critical stages he graciously removed himself from the conversation to give us some privacy and we never felt pressured to give an answer. When the time came for the negotiations Josh handed us off to Jeremy but stayed in the group and joined in the conversation if necessary. Jeremy Baumgartner handled the negotiations professionally and without drama. He spelled out the different options, waited for our response and at no time did we feel pressured to "hurry up and make a decision". The vehicle was clean and ready to drive off the lot in a reasonable time period. Excellent customer service throughout the visit.We have purchased 3 vehicles from Ron Tonkin and been have responsible for referring 2 other families to Ron Tonkin dealerships which resulted in new car purchases within the last two years. Thank you for a pleasant experience.

JustDiane

8 de abr. de 2011

I showed up for new windshield wipers on the used Honda Civic I recently purchased from a family member. I'll be moving to Gresham soon and wanted to find a dealer service in the Gresham area. Geoff greeted me and was so helpful,patient and effiecient. I am happy to return.

vscott

25 de mar. de 2011

As usual, great service, friendly and professional staff, comfortable waiting room. The only glitch was discovering, on the way home, that my hood hadn't been closed and latched properly - eeek! - but it all ended well (hence, the "good" instead of "great" for quality of work). It was a small error, and the only one I've ever had anyone at Tonkin Gresham Honda make. The service department there always makes it easy and always makes it a comfortable experience. I absolutely recommend them.

stacie_m_or

18 de mar. de 2011

I LOVE THIS DEALER. I have been to many dealerships on my search for a great used vehicle. This dealer was able to get me in a car that I love and get my interest rate lower than my last interest rate. Randy the sales guy was very easy to work with and understood what obsticals I faced with financing. It was no pressure and instead of getting me into a vehicle they wanted for me (like most dealers I went to) he listened to my needs and let me choose something withing my means and that I love. My trade in was quite a wreck but as I laid out all the issues on the vehicle they were still able to help me. I was actually shocked. What I got from other dealers was no where near comparable. Jim was great with assisting me on the finance part. I was not intimidated nor had the fear of rejection. In fact, it turned out that my monthly payment turned out lower than what was anticipated on the first presentation. Jeremy was very well organized and finalized the deal quickly and with confidence. I have to tell you that I have no buyers remorse and got a car that I LOVE. Jim, Randy and Jeremy got a customer for life. It was a shock that they were actually "nice" and really listened and didn't pressure me. This was a rare experience that I have never had before when purchasing a car. I highly recommend this dealer to ANYONE buying a new or used vehicle. I cannot thank them enough for getting me in a safe and classy vehicle and something I love.

oricek

16 de mar. de 2011

Thanks to Geoff Walker and the staff at Gresham Honda, I immediately felt at home with my Honda. Everyone took care of my Honda with skilled professionalism and a genuine warmth and friendliness that far surpassed what I had experienced at a Honda dealership at a much closer dealership to me. I traveled 26 miles to Gresham Honda because it has a reputation of good service to the customer. Well worth the time and bother for good service!

twintoo

5 de mar. de 2011

Am always very happy to bring my car in. Always have done a grest job. This is my second honda and i would recommend my friends to buy one. My next car will also be a Honda. Never have had any problems and is a very reliable car to own. A few of my family members also own honda vehicles and they are very happy with their's also.

melvynho

3 de mar. de 2011

We've always HATED the "car buying" experience! Eddie (our salesperson) and Josh (our finance specialist) turned our usual horrible adventure into an extremely positive one. Eddie showed us vehicles that fit our criteria, explained our options and Josh worked very, very hard to get us the best financing he could. My wife and I are convinced that both Eddie and Josh created a "win win" situation for Tonkin Honda and us. Eddie and Josh are great assets to your organization. We will definitely recommend your dealership to friends and family.

dugg6400

1 de mar. de 2011

I had an absolutely wonderful experience buying my new 2011 Honda Accord Crosstour at Gresham Honda. I, like most people, get anxiety at the thought of dealing with car dealers. I was ready to buy my new car and ready to battle with the dealer. I had originally tried a large HONDA dealer close to home in BEAVERTON (won't mention names, but you can figure it out!) but received the typical pushy salesmen who had little knowledge of the car they were trying to sell me! I decided to try Gresham Honda and I'm so glad I did. Jeremy Kuum is an outstanding sales manager. He was friendly and incredibly knowledgable about not only Honda but every vehicle we mentioned. I was never pressured or pushed. I felt completely confident and in power of my decisions and the negotiations were smooth and fair. They did not have the specific car I wanted (color, features, etc) in stock but quickly found one in the State and had it driven to the shop that night! When I returned to pick up the car, Jeremy spent time walking me through all of the features and made sure I understood them before leaving. My parents, who have purchased many new cars in their lifetime, were with me during the purchasing process and said they had never had a better experience. I would highly recommend Gresham Honda, and specifically Jeremy Kuum, for your next car purchase!

lesliemills

1 de mar. de 2011

I found buying a car from Mark Morris to be a very positive experience.He was professional and very friendly. He also explained everythingin a very clear manner. I also enjoyed being able to start the processonline and speak with Mark several times before I went out to the dealership.

carlalhale

7 de feb. de 2011

We attended the Portland Auto Show last weekend looking for a new car with good gas mileage and looked at Kia, Ford, Chevy, Hyundai, Nissan, Mazda, Suburu in addition to Honda. There were alot of vehicles and alot of pricing/mileage information to keep track of. From the beginning, we were blown away by the exceptional professionalim of Mr. Scott Wildman. Mr. Wildman was the only sales consultant that, during the course of the day, kept checking back with us, not to pressure but to see if he could answer any questions. His product knowledge and friendly, low key approach made us keep returning to the Honda booths. While the Honda was initially not our first choice, Mr. Wildman was key in making it our final selection and we absolutely love our new Honda Fit!! Also, Josh Jindrich, your finance specialist, was excellent, as well. He made the whole finance aspect of the deal easy to understand and patiently explained everything we needed to know.Thank you for giving us the ideal car buying experience. We will recommend you guys to everyone we know!

NancyB14

27 de ene. de 2011

Eddie and Jim turned a bad situation and a disappointed, grumpy customer into a win-win and a happy customer. They are professional, knowledgable, honest, courteous, patient and not pushy. I was given good advice and accurate, verifiable information. I ended up with a beautiful car at a fabulous price at an excellent finance rate. Buying a car is not my favorite activity, but these guys made it a pleasurable experience. I will be a repeat customer. I recommend them wholeheartedly.

happygirl2130

8 de dic. de 2010

We went to Gresham Honda to buy a new 2011 CR-v. When we arrived we were greeted and helped very quickly by Jeremy. He asked what we were looking for and took us right to the CRVs. Unfortunately, they didn't have one with all the features and color I wanted so they went and found one in another city (Spokane) and had it delivered on a truck to the dealership. When they finished adding the extra accessories I wanted, which they did in a very timely manner, they polished washed and waxed the car put it in the showroom on the floor with a giant red bow because it was my birthday. Jeremy then took us inside the car and went over all the features and accessories and how everything worked. Everyone was very helpful and made it a great experience and even better birthday. And i absolutely love my CR-V.

loopylirpa

28 de nov. de 2010

I have purchased, as of yesterday, my 7th Honda from Gresham Honda. That should say it all!! If you want to be treated like royalty, no matter what kind of car you buy, go to Gresham Honda! I have bought 6 new cars from a Fit to an Accord and 1 used Accord from Gresham Honda and have always been completely satisfied with my experience. I always begin with calling Jim Benbrook, he is always eager to help me and makes me a deal I can't refuse!! Even if I call or email and he is not available right then, he will have a salesman call me, so I am never left hanging!! Then this time I met Randy Mudica, who was very friendly and helped me thru the initial paperwork like a pro! Once I get to the dealership, out comes the red carpet!! The general manager, Scott Sidell, always comes down to see me and make sure every one is taking care of me! Randy then took me on some test drives and I decided on which one I wanted. Then Josh Jindrich in finance takes over and he is so knowledgeable and quick with his paperwork!! Within 2 hours I was driving out in my new car! I haven't met an employee there that I didn't like! They also are a kid friendly place. I took my little 3 yr old son and he got to play in their play room, as a mom this is a plus! Plus I always get a big hug from Scott and Jim, like I am family, before I leave! Can't beat that!! In days gone by, before using Gresham Honda, I had spent ALL day working a car deal....not any more! I HIGHLY recommend going to Gresham Honda if you want the BEST deal in town! I LOVE THOSE GUYS!!

Suzen28

14 de nov. de 2010

I have been taking my Honda's to this Dealership for the past 16 years. They have always been really friendly and honest about the maintenance that is required on my car. They have even worked with me so I could get the most for my money when several thing needed to be done and I was on a limited budget. I recommend them to my friends who have all been very satisfied.

slindbeck

8 de nov. de 2010

I posed special problems for Tonkin Gresham Honda because I was working from far away: I live in Anchorage and could not personally meet anyone at the dealership until my wife and I arrived to pick up the car. Never mind the difficulties -- they made it easy. They helped with all the paperwork details, answered my questions fully and promptly, and walked me through the entire process at a distance. Mark Morris and the rest of the team always did exactly what they promised and more -- Mark even picked us up at the airport and drove us to the dealership when we arrived. The whole process could not have been more pleasant or efficient; I recommend this dealership heartily. I also love the vehicle.

Reach6

26 de abr. de 2010

Negotiate price but didn't want accessories that dealer insisted were installed at port. Example: etching of glass for theft protection, decor package, weather protection package, door protective edge. Note: No other Honda dealer condones this practice. Deposit given because of USAA pricing but selected car was supposedly sold after deposit give. Saleman let it slip that our selection was never on the lot to begin with and they were sorry for all the confusion. We were then told our second choice was now available but located north of Seattle (?). Problem now was this car had more accessories that we didn't want but were assured by the General Manager that we wouldn't be charge for them. Then we asked for the sales inventory and cost sheet from the dealer to arrange payment and the accessories we were told we wouldn't be charged for were listed. What had happen was some of the items on the original car weren't on this car but the price was the same. Just a little bait and switch, yes, the General Manager thought he was doing me a favor and told me so when he said he wasn't charging me $350 to have two drivers go pick up the car. This General Manager didn't stop here he even tried to play my wife against me but soon realized that was a lost cause when she wasn't the one purchasing the car. Normally buying a car is an interesting experiencing and I have bought three Acura's and five Honda's for my family, but this is the first and last time I'll use any of Ron Tonkin Auto Group services, New, Used, or Service.

lmhuling

12 de mar. de 2010

First time buying a new car here. I came down from Seattle to help my little sister buy a new car a few weekends ago and trade her older Chrysler in. We were ready for a difficult day, but it turned out much different. Several hours later we drove away in a 2010 Honda Civic LX, not stressful at all. We recommend Scott our salesman knowledgable about Hondas and very personable. Jeremy the sales manager negotiated fairly; make sure to bring your research with you. Josh the finance manager easy to work with. Our overall experience was excellent at this dealership and I would recommend them to any of my friends or family. I can't believe it but I even wrote a letter to the GM because I was so impressed with the service we received. In addition, my sister needed to bring her new car back to receive tinted windows this past week and Josh in finance made all the arrangements for her accommodating her difficult work schedule. So nice to know that my sister will be taken care of. Thanks Ron Tonkin for hiring good people.

cchoge

15 de jun. de 2006

We drove 100 miles from out of town to pick up a Honda we had ordered from Ron Tonkin Honda. We had secured financing through our bank, and had a check ready to deliver and sign. When we arrived the sales manager dropped a credit application in front of us and said we needed to fill it out because of 9/11. We filled out our name, address, and license numbers, but refused to fill out financial information or sign the form, as it clearly said that by signing it we would be applying for credit. After refusing to sign they left us in the waiting area for an hour and a half before finalizing the purchase. Their treatment of us was rude, especially considering the time spent getting to the dealership and that we had a check ready for them.Avoid Ron Tonkin.

mcdermja

3 de jun. de 2006

My fiance and I were in the market for a Honda Fit. We called several dealers, and found one (Capitol Honda in McMinnville) who said they'd charge us $500 over MSRP. We were okay with that since the cars are new, and popular. We had to wait a month for the car to arrive. Before it did they called and said we could only get the automatic ($800 or so more). We decided to call other dealers to see if we could get what we wanted. We made sure to grill all the dealers we called about any "extras" that they weren't including in the original quotes, and Tonkin Gresham said nothing. In fact they said they'd only charge MSRP, but also that they only had the automatic. $300 more is better than $800 more so we cancelled our other order, and went with them. When we went in they insisted we had to pay exhorbitant prices for "options" that weren't optional. Also they tacked on $450 of unnecessary anti-theft insurance, also not "optional." Sum total the price came in at about $1500 above MSRP. When we realized we were straight out lied to, we complained to the sales manager, Dennis Graham. He got so defensive that he actually began yelling at us. It was the most unprofessional, and dishonest behavior I'd ever experienced. My fiance was nearly in tears. If you want to be lied to and get yelled at then Tonkin Gresham Honda is the place to go. If you want to buy a car AVOID TONKIN GRESHAM HONDA like the plague! They were terrible!

xX40ozPimpXx

2 de ene. de 2005

My parents bought a used car here, And albert helped them in a way that no other dealership has even come close to. <br><br>Albert did not hassle them one bit, He took theyr information over the internet and called them up and told them to come on down,<br><br>So they did, and albert showed them a list of vehicles that they are approved on, My parents picked the ride they wanted, and albert kept the payments and down payment Low where my parents asked them too.<br><br>The very next day my brother inlaw went into the dealership with me and bought a new(1 year old) used truck, and got the same FRIENDLY proffessional expieriance!!!<br><br>I would reccomend this dealership to ANYBODY in the portland area,<br>Especialy people with horrible credit! you truely dont have to pay 5 grand down at 600 a month for a used car!! <br><br>