Leonard Stanton

30 de may. de 2016

Staff was helpful as always. I also got to personally spend time with the new manager Lee. Things went so well, I purchased a second vehicle on the same day of my first purchase. I traded a 2015 F-150 for a 2016. I also traded a 2013 Edge for a 2016 Escape Titanium. I would like to thank Jeff, sales manager, as he helped me throught the process as usual. My saleman was Bill Thorn whom provided the knowledge about the new vehicles

Johnnie Godwin

21 de may. de 2016

Been doing business there since 1984. Bought several vehicles there. Service has been consistently good and friendly. That's 32 years of endorsement. Enough said.

William Pennington

20 de may. de 2016

I was pleased with the work that was performed on me vehicle.Thanks you,

Norman Kantrowitz

8 de may. de 2016

Excellent service advisors; mechanics an overall pleasant experience. Professional and honest and couldn't ask for a more pleasant/comfortable experience at any dealership I've ever dealt with. Thanks! I will be back and will definitely be using you for my FORD F150 service related issues.

Jeremy Hewitt

6 de may. de 2016

always quick service department. Service managers always keep me up to date. All work is completed with quality.

Kathleen James

5 de may. de 2016

Staff could be more friendly. Girl that answered main phone was very rude. Maintenance Service depth. we're very nice and helpful.

Britni Buba

4 de may. de 2016

Jeff and the men and woman at town and country ford in Madison TN have always treated me and my mom like family from day one. I recommend them to anyone looking for a new car and couldn't be more pleased with the care and customer service we receive whenever we have to stop by! Keep up the good work!!

Jessie Robertson

13 de abr. de 2016

Helpful, friendly, and punctual. Personnel was great.

Leonard Stanton

31 de mar. de 2016

excellant as always. i only shop with this dealership

Professional Control S

21 de mar. de 2016

I have purchased 6 trucks in the last 6 months and everyone from the sales department, to dealership management and the service department were very attentive and accommodating. A true pleasure. Thank you

William Owenby

25 de feb. de 2016

Body Repairs- Done in a timely fashion. professional work. Took my wife to rental car center and picked her up there.Town & Country Rocks!!!!!!!

Barry Walther

18 de feb. de 2016

The service was done promptly and efficiently. There was a coffee machine, wi-fi and comfortable chairs in the customer waiting room.

Deborah Hann

28 de ene. de 2016

The only problem was, that at least 2 people in the service department do not know how to drive a manual transmission. How do you work in the service department of a dealership and only drive an automatic?

William Grimes

27 de ene. de 2016

Got us in and out on a warranty issue without any problems on our 2005 Mustang. Excellent service.

Zachary Roza

26 de ene. de 2016

Went in for a brake service and came out with a very well done brake service. Employees were helpful and knowledgeable, as one gentleman walked me through what all was going to be done. We have always enjoyed having Ford vehicles and Ford has always been good to us. The only problem with my last visit was that when the technician and I were discussing parts and what the total cost of the service would be, they forgot to mention one part I would need to buy, so the price I was told was lower than the actual amount. I do understand that I needed that part, but the technician just forgot to mention, so I was very confused at first. But an overall great service.

John Mcintosh

26 de ene. de 2016

Service advisor knew main reason for visit without me telling him. They did all the things I needed done in a reasonable time.

Tracy Young

22 de ene. de 2016

You all are the reason I keep coming back. Great job.Unfortunately, my 2010 Ford Fusion engine light came on at 50k miles (just out of warranty), and now my 2013 Ford Fusion engine light came on at 50k miles (just out of warranty), both under 3 years old, and both with significant cost to repair. It has me rethinking the purchase of another Ford.

Nick Macdougall

21 de ene. de 2016

I was pleased with my service on a Saturday morning. I plan on returning for my next service. thank you.

Justin Crockett

19 de ene. de 2016

I brought my 2013 F-150 Platinum in for its last service before reaching 36,000 miles. The Maintenance Staff couldn't have been better or more helpful. From Service Director, Mitch Goolsby who coordinated the work on my vehicle, to Service Advisor, Daniel Thompson, and on-the-spot and follow-up Mechanic, Brad; I was totally pleased with what I felt was service dedicated to me alone. These individuals are truly experts at what they do are very deserving of special recognition for setting the standard for which all Ford Dealerships should be judged. Please express my personal and whole-hearted appreciation to them all !!!

Antonio Summers

18 de ene. de 2016

Very helpful with my customer service experience. They keep my vehicle running smoothly.

Geneva Hargrove

13 de ene. de 2016

Unlike previous years when I was taking my vehicle to this particular Dealership: This time, it is a different Service Managers Staff; and, though they were very busy due to the holidays, they were helpful, courteous, and service was done in a professional manner. I had started taking my vehicle to Sears for basic maintenance; and, once since the Summer of 2012, I drove 40 miles to the Ford Dealership (Miracle Ford) in another town, because I no longer wanted to deal with the Town & Country Dealership.

Candice Patterson

3 de ene. de 2016

Fast and friendly service. Explained all charges before I was given amount due.

Ronald Bottomley

1 de ene. de 2016

Everybody is always professional, courteous and friendly. For the simple items of vehicle maintenance Town and Country is always reasonable in pricing and timeliness of repair. However, for some of the more involved maintenance issues, Town and Country is WAY OVERPRICED. We get the same quality work done elsewhere at 1/3 your quoted price. You might want to check into that.

Shirley Davis

30 de dic. de 2015

I had a re-occurring soft tire and they found and fixed the problem in less than an hour.

James Parker

29 de dic. de 2015

I come there every time for maintenance and/or car work.

Geogetta Roper

29 de dic. de 2015

My experience at the dealership have always been good.

Joey Walker

26 de dic. de 2015

Came in for oil change everyone was extremely friendly oil change did not take long and they kept me busy by showing me some of the newer cars that where out

Dalton Huber

21 de dic. de 2015

I am enjoying my vehicle more than I could ever imagine. The Sales Department, Service Department and Management were more than helpful. I bought this vehicle at the price I was comfortable with and a great warranty thanks to the Finance. I will be sure to recommend this Dealership to friends and family as everyone should!

Joseph Wuester

15 de dic. de 2015

Very happy with the service. Quick and painless. All information on the repairs needed was shared and details provided.

Kimberly Yodanis

10 de dic. de 2015

Town and Ford has the best service! I called the dealership that I live closest to and they were rude and passive. When I called Town and Ford they wanted to help right way!

Marisa Needels

10 de dic. de 2015

I purchased this Explorer brand new in October of 2011. It has 74,000 miles on it and has only been serviced by your dealership. So far everyone has been very helpful at each visit. Even taking me to the mall or giving me a loaner car. I drive 20 miles to you for service when needed. Sincerely, Marisa Needels

Jason Larkin

8 de dic. de 2015

Excellent service!!! They were very quick and didn't try to upsale me anything that I didn't need

Stephani Glenn

7 de dic. de 2015

Satisfied with service. My son is enjoying his vehicle. The staff, specifically Maverick Sweatt was very helpful and accommodating.

Leslie Goolsby

2 de dic. de 2015

Great staff and speedy service definetly will return for service!!

Judith Head

2 de dic. de 2015

The Service dept dispatcher Vanessa is the best. The service writer was nice and helpful.

Thomas Deep

2 de dic. de 2015

Excellent service experience! Everything went fine and everything fixed

Reginald Miller

2 de dic. de 2015

it was very nice service.the advisor was nice and prompt about the service procedure

Michael Morris

1 de dic. de 2015

VERY FRIENDLY AND VERY QUICK...ALWAYS COURTEOUS. SALESMEN NEED TO COME IN AT 8 ON SATURDAY THO. I ALWAYS WANT TO TEST DRIVE SOMETHING EARLY ON SATURDAY WHILE MY CAR IS BEING SERVICED AND THERE ARE NEVER ANY SALESMEN THERE THAT EARLY.

Cassandra L.

30 de nov. de 2015

I was very pleased with the service provided by Town & Country -- they respected my time, coordinated the maintenance within my specific scheduling needs, and continued to persevere with the odd issue that my new Mustang had. Last place I took it to, they came up with excuses and quit. More/less, they tried to fix the issue with a temporary fix, that ended up unraveling a few days later. That was NOT the case with Town & Country! They were determined to fix my car - not just get rid of me like the last place. They waited hours after the repair was completed, to double-check the odd issue, and to make sure it was fixed. I commend them for their hard work, excellent service, dedication and integrity. Wish all dealerships were like Town & Country! I highly recommend them.

Jason Williams

26 de nov. de 2015

Great Dealership, Have purchased three vehicles from this place. Always have trusted the Service Department.

Virginia Carver

23 de nov. de 2015

The sales staff wasn't at all pushy and were very helpful.

Jeremy Guinn

18 de nov. de 2015

We have a 2012 Ford Escape. The service was excellent. The staff was very courteous and helpful. We have all of our vehicle maintenance done at Town and Country Ford now, since they saved us at least $20 on our oil change and tire rotation.

John Campbell

18 de nov. de 2015

I bought a 2015 F150. Service has been very good and staff very helpful.

Nick Macdougall

16 de nov. de 2015

It was decent. They should put a sign up where the line starts for service on a Saturday morning, I was the second vehicle there and didn't know where to park so I ended up getting skipped by 4 other cars.The price of the actual oil change was more than advertised, although I was pleased with the service.

Janice Crawford

15 de nov. de 2015

ford escape told me everything that needed done service was excellent

Thomas Graves

9 de nov. de 2015

The staff was helpful and the service was OK. Still in the process of replacing back window on Ford F150. Has to go thru corporate headquarters.

Penny Culberson

6 de nov. de 2015

I have a 2007 Ford Edge purchased new. Have always came back to Town & Country Ford for service because of my great experience with the staff and price paid. Thank you for taking care of my car needs.

Barry Walther

4 de nov. de 2015

Reasonably priced. Why 50 characters. I won't participate in the future

Heather Bozzelli

3 de nov. de 2015

I purchased a 2016 Ford Fusion & the service was excellent! Town and Country Ford is the only dealership me & my family do business with. I purchased a 2012 Ford Fusion about a year ago, and my family members purchased a 2013 Ford Focus & 2014 Ford Focus Hatchback a few months back. The staff is amazing! Maverick is great & so is Jeff, they're very helpful, as well as everyone else.

Gladys Harris

2 de nov. de 2015

I always come in for my regular maintenance including oil change, tire rotation, etc. This time I added new windshield wipers; and, my experience is always excellent. The service department is always very professional and very accommodating.

Stephania Willeby

21 de oct. de 2015

great work I got my car back in the amount of time I was told and was very satisfied

Paige

6 de oct. de 2015

Service was relatively quick. Waiting room is comfortable and nice.

Floyd Lovvorn

25 de sep. de 2015

Our experience was great from the time we got there till the time we left

Deborah Hann

22 de sep. de 2015

Everyone was great, as usual. Thank You for all the good work you do!

David Reams

15 de sep. de 2015

I own a 2012 ford edge The service was great The staff was great and very helpful Thank you TOWN & COUNTRY FORD NASHVILLE

Ron Bottomley

4 de jun. de 2014

I retired from Ford Credit. Moved to Madison a couple years ago and already knew you were here

John Gentry

3 de jun. de 2014

Brought my car in for warranty work. Scheduled time but took 2 days to complete scheduled work.

Tom Crutchfield

2 de jun. de 2014

Outstanding experience. Aaron does a great job in the collision dept!