MaryJoe

31 de ago. de 2016

My parents went to the dealer to trade in our 2005 Mercury. We had bought a Corolla in 2008 from Greg Knight at the same dealership. Greg was still there and did an awesome job helping my parents buy a new Avalon. Everyone was really nice and m my parents had a great buying experience. We'll definitely be back when we need another car.

Marisol Ruiz-Franklin

30 de ago. de 2016

When you call, Kathy will pick up after one ring. In the last 12 years, we have bought at least 6 cars from this dealership! I dont have to make any service appointment, they squeeze us in and handle the service within a very little timeframe and theres a tv where you can watch the work as well as free coffee & donuts! We love & feel comfortable with Salesman Greg Knight who handled most of these purchases. He is quiet, patient, and makes feel like family. The Sales Mgr. Billy Fortenberry (who I call James because he looks like a James), will wheel & deal to try to give you the rate you want. To top it off there's the Finance Mgr. Karl King who is a expert at easing any stress & is hilarious with the stories from previous sales & life in general, that he shares with you. Although it is usually draining to purchase a vehicle, you can leave happy & satisfied with a great deal. Thats why they always get our business.

Gladys Holmes

30 de ago. de 2016

Service was Excellent, when I arrived a representative was there for me. The representative who assisted me was very accommodating and very thorough with showing me the in's and out's of the vehicle I was looking at, I would highly refer Rodney.

Proudmari

30 de ago. de 2016

Buying a car can be a draining experience. It depends on the people and/or dealership you deal with. Let me tell you about this one here in McDonough. When I call Kathy will pick up the call after one ring. In the last 12 years, we have bought around 6 cars from right here. The Service Dept always squeezes my car in with little wait time. For a really nice touch, you can watch on tv the work being done while having free coffee & donuts!! We ADORE our regular Sales Associate Greg Knight is a quiet, patient man who treats you like family. The Sales Mgr. Billy Fortenberry (whom I call James & he lets me get away with that) will wheel & deal with you to try hard to get you at the price YOU want. The Finance Mgr. Karl King is gifted in making you laugh with the stories he shares about his sales & life experiences that you forget about why you are there in the 1st place. So, with this awesome team, you leave happy and satisfied with the vehicle purchase you just made. Oh, did I forget to mention that my husband & I were fed hamburgers & hotdogs the next day we came to pick up our vehicle after it was detailed. What dealership does that!! This is why we keep doing business with only this dealership. Highly & most definitely recommend!!

Keith

19 de ago. de 2016

My wife and I recently purchased a 2017 Camry and a 2016 Tundra, and entire process of negotiating a final price was a completely slow and agonizing process. The sales manager was extremely high pressure, and my wife and I felt the entire process was smoke and mirrors, and very confusing process trying to assess whether or not we were getting a fair price on each vehicle. So many hidden fees and add ons with service contracts and extended warranties.

Tracy Conner

18 de ago. de 2016

This is the 2nd time I have done business with this location and I have had nothing less than a pleasant experience. I have always hated the whole car purchase experience and thought I would never say thing positive. I was kept informed on every step of the process and never left sitting their wondering what are they doing. Then they explained in detail and answered every question.

Lori Ordorica

17 de ago. de 2016

Good experience overall. Would recommend to a friend or family member.

Steven Brown

9 de ago. de 2016

Our sales person, Heather was very professional and patient with us. We originally came in to test drive a used 2016 Toyota Camry SE. Another customer was already in the process of buying this car. Heather asked if we would consider a new 2016 Camry SE as we could receive additional discounts. We purchased a new car and came away very pleased.

Alan

1 de ago. de 2016

Staff helpful and courteous. I would recommend. Car was as advertised.

Ashley S

22 de jul. de 2016

Went in for an oil change with an appointment at 10:30am. Had coupon for 29.95 for conventional and understood synthetic was slightly higher but slightly higher to them is $20 more so then paid $49.95. Then waited TWO AND A HALF HOURS for me to finally speak up and ask what's up. They were finishing my last tire for the rotation and sending it through the wash (which I understand is free but does nothing whatsoever but get your car wet). Finally left after the 10 minutes that took and went to leave the property and my engine started to shake and make a noise. Turned back around and thankfully got a technician right away and he told me it was nothing and to put tape on a metal bar that it seemed to be hitting. Tape? Really? So left and next day called and complained and was given nothing for my complaint and was given excuses as half their staff went to clean for the big boss.

Toyotatoyota

3 de jul. de 2016

Excellent customer serviceAnd will work with you on every matter to help you get in a good vehicle very friendly and I'm very happy and I am sending more customers that way and I really love the experience with Mr. Leon pool

meeks337

2 de jul. de 2016

I had a 2015 Camry for 1 year that i purchased from Toyota of McDonough due to my 2014 Camry was totaled, they called me and wanted to by back my 2015 Camry so i told them make me a deal ,and they did. thank you Greg Knight , Neill Williams for all your help !!!! and also would like to thank the sales manager Billy for his help , could not have done without you guys help . they got me a better intrest rate !!!!

laboynt

29 de jun. de 2016

I went to toyota of McDonough and was looking for a car but was so unsure of what I wanted. As soon as I stepped out of my moms car Coy was there to greet me. He was so welcoming and sweet. I felt as if I was buying my car from my friend. He helped me every step of the way, he was even my decoy to check out the leg space in my car. He showed me all different types of vehicles and I test drove two I really liked. I then spoke with Greg and he showed me the details on the car I really liked the most. So I would say that both gentlemen helped me make a tough decision to buy a car. I'm highly satisfied with the service I received and I would recommend them to any and everybody I know. I really appreciate everyone's helping hand in my car buying process. Coy Allen and Greg knight are the best!

Chandra B.

29 de jun. de 2016

It was time for my 2014 Tacoma Prerunner 10k mile service plan. Decided to walk thru the show floor with my husband. Trenda Bridges walked up and greeted us. Couldn't come to an agreement at first on if we wanted to traid. After discussing it and great follow up from Trenda, we decided to go back in the next day and traided in our Mazda for a 2016 Highlander! Can I say, we love it!!!! Thanks Trenda and Toyota of McDonough!!!

bspence20

28 de jun. de 2016

My husband and i went in just to take a look around. We ended up buying a new 2016 Toyota 4 Runner. We absolutely love it and our sales person was great as well. This is probably our 4th car that we have purchased from this dealership and every time they have been great with us.

Johnny Karr

28 de jun. de 2016

My daughter purchased a Corolla from this dealership. I accompanied her so as to make sure she got a good deal and not cheated. I need not have came. The entire experience was great, an excellent dealership. They treated us like royalty, offered soft drinks, water, doughnuts, coffee, and once they knew what my daughter was interested in, they even went and brought the car to the showroom, we didn't have to walk all over from car to car. They made it so easy. Our salesman, Leon Poole was superb, he was courteous, professional and anticipated virtually everyone of our questions, and was ready with the answers. We took a long ride in the car, Mr. Poole explained everything about the car to us. Couldn't ask for a better experience! I wish I could give more than five stars. The entire staff was awesome, sales and finance.

Chrisday03

25 de jun. de 2016

We shopped at a couple dealerships in the recent past and Toyota McDonough was by far the best experience we've had. Leon is an exceptional salesperson. He really listened and responded to our specific needs while we were deciding on a vehicle.

Mom77

24 de jun. de 2016

Mr pool was an awesome salesperson. I will definitely pass his name and thliste the Toyota McDonough car dealership on to my good friends.list. Could have used 1or2 more features. Lol.

dskcc5

24 de jun. de 2016

Greg Knight and the finance department were great to work with! Love our new truck!! They worked hard to get our payments to something we could handle. Great crew!

Maria Westerfield

21 de jun. de 2016

Great - Greg knight was great - takes a little while to process paperwork

John 46

18 de jun. de 2016

Chuntavious Taylor was very friendly and professional. She did a great job to make sure that I got the truck I wanted. With payments that I could afford. I would recommend her to anyone who is looking for a new or used Toyota. She still contacts me to make sure i am still happy with my truck. John Williams

gingeryb

16 de jun. de 2016

I got my Toyota Corolla 2013 in Sept 2012. I have took it there to be serviced since I purchased it. Charles Strawn has been my go-to guy. He has shown me ways to check my tires, told me things to look out for, and always has the knowledge and answers to my questions. Charles is patience, kind, and trustworthy, he has over the years become a friend to me. I felt the need to write this review, because he has done so much for me, and is always looking out for my best interest when it comes to my car.

april282

15 de jun. de 2016

If you are looking for someone trustworthy to take care of your vehicle, look no further than Charles! Wow...he was fantastic! I am always skeptical about getting my vehicle serviced as I'm afraid I'll be over charged or taken advantaged of financially in some way. Charles was friendly, knowledgable and most of all - trustworthy. I never post reviews but felt the need to say that he's now my go-to guy (and should be yours too y'all!)

Sheila B.

15 de jun. de 2016

On June 11, 2016 I went to the McDonough Toyota dealership hoping to trade-in my 2008 Honda Pilot. I'd purchased the Honda from the same dealership last year. There was nothing wrong with the Honda, I just wanted to upgrade. I'd also worked with salesperson, Mr. Leon Poole. The prior kindness, patience, professionalism and understanding that I'd received from Mr. Poole made me want to move from working with Toyota (Lithia Springs) to the McDonough location. Lithia Springs had been my favorite location for a number of years. I traded the Honda for a 2015 Toyota Highlander to use to transport my grandchildren to various events. I also owned a 2014 Toyota Camry Hybrid which I thought I'd keep til death...until Mr. Poole showed me the 2016 Toyota Avalon. I saw stars and heard a horn blow...no I wasn't in heaven, but when I drove that Avalon, I thought it was a close second to heaven. I returned to the McDonough dealership two days later and traded my former beloved Hybrid. What made me purchase two cars in two days? Mr. Poole. I enjoyed working with him because he listened to what I liked, patiently showed me numerous cars and neither sale included any pressure to buy. I have recommended the McDonough Toyota to friends and family and I highly recommended working with Mr. Leon Poole. Thanks so much McDonough Toyota, for having an excellent salesperson (Mr. Poole) on your staff. I am enjoying both of my reliable, affordable, beautiful vehicles!!!

kimrod1213

7 de jun. de 2016

I went into the dealership to repair my old 2003 Totota, and decided I'll start looking around for a new car. That's where I met Greg Knight! He helped me find my first car, and provided excellent customer service. I am extremely happy with my experience!

zigzaguy

22 de may. de 2016

Charles Strawn was the best service adviser I have come across in all my years having my cars and trucks serviced at other dealerships. Very very up to date on all aspects of my truck. With an employee like him you should be proud. He's been the best experience at this dealership!!!

Proudkiaowner2day

21 de may. de 2016

I went on the Internet to begin my search for a car just 2- days ago.Initially I searched and filled out a pre-qualifying application with another major dealership.They were suppose to call me by the next day.They never did.So I called them...they had list my info..and wanted me to fill the form outvagsin..and state allover. I KNEW THEN..I needed to keep looking.So I went on CarDirect....which led me to TOYOTA OF MCDONOUGH..I fill the pre- qualifying form out on Thursday evening. Got a call from a text the next morning..saying I was qualified..I called cause I just could not believe this was this quick...and easy. I spoke to the Internet manager who confirmed IWAS CONFIRMED TO BUY A VEHICLE.Shevtold me exactly what I needed to bring..and asked what day and time for my appointment.I talked with my husband that Friday evening aftervwork. And getting off treacherousv 85..there were 6 accidents.we just didn't want to get back on thevhighway..We woke up Sathis morning and arrived at 10:00am..Miss T.Watts the Sales Rep., financing, Floor manager and Dealership Manager..we're all gracious, very professional, friendly and worked with us to get us into a vehicle..at the price needed.I dove off by 12:30 pm today May 21st. with a 2015 Kia Sorento which has....very , very ...low mileage.. under 40, 000 miles..still underwarranty. There was no haggling, pressure or hidden agendas..they are honest!!!!. .They even detailed the car and filled it up with gas....I am more than satisfied...I'm a blessed buyer..and will take all of my future xar buying needs to this AWESOME DEALERSHIP..GOD BLESS THESE.PEOPLE. ASK FOR Miss Watts when youbgo...you will not be sorry.. she is the best

Happy 4Runner Owner

11 de may. de 2016

My new car search began & quickly ended with Heather McCollum at Toyota of McDonough. From the beginning I could tell she and the rest of the team there wanted to win my business and they did first by listening to me and then delivering exactly what I asked for, no more no less. They didn't try to up sell me, quickly found the vehicle I wanted and did a great job working with me on my trade-in to make this deal happen quickly. We love our new 4Runner and appreciate Heather and the rest of the Toyota of McDonough team for making this such a positive experience. Thanks!

Tonytrue

8 de may. de 2016

I have purchased SEVERAL new cars... This has been my best experience!! Not your typical car lot. They ordered my vehicle just for me with NO problem, they didn't try to push a truck on me that was on the lot for a quick sale. Answered ALL my questions and my happiness seemed to be #1 on there list. Thank you Heather!

William Braddy

20 de abr. de 2016

I worked with Rose Bristol on the purchase of a new 2016 Tacoma. Rose was a great sales person. She took care of me. Thanks Rose.

bmosteller

4 de abr. de 2016

I have to say that my experience at Toyota McDonough was one of the best experiences of any car dealerships I have dealt with in the past. Everyone there made you feel welcomed and they truly appreciated your business. My sales rep Heather McCollum was outstanding she handled everything perfectly and didn't pressure me which was great. Even when I made her get 3 different camrys for me to test drive she was pleasant about it. I love Toyotas and when I'm ready I will definitely be going back here to get my next car. I recommend them to everyone.

carmygirl44

17 de mar. de 2016

Arriving to the dealership I had my mind set that I was only going to look around without purchasing. Greeting upon arrival was my wonderful salesman Coy Allen. I have never met this young man before and just by the way he greeted me with a excellent smile and greet sense of humor I knew I was going to be comfortable working with him... I told him that I was not going to purchase and he told me it was fine but he still treated me with greet customer service and enlightened my day. Making me fall and love with the vehicle was the only wrong thing he did. With him putting no pressure on me I did end up purchasing a vehicle from him and I would highly recommend my professional salesman to anyone out looking for a vehicle.

Dartehill

8 de mar. de 2016

I had the pleasure of working with Rose Bristol in helping me find a truck that I wanted. I came in the dealership and told her what I wanted and she was very helpful. I wanted a special edition Toyota Tundra 1794 pick up that is a rare truck also in a rare color and he dealership didn't have that truck on the lot that day but they got the truck for me the very next day. I didn't sit in the dealership all day like most dealerships have you doing and Rose made the experience easier than I ever had. I have bought Mercedes and Lexus from dealerships and the experience I had with Rose at Toyota of McDonough out shined the more prestigious dealers. The finance manager was even very nice also. I would strongly recommend buying there and using Rose Bristol as a consultant because she knew everything about the truck that surprised me as well. Defiantly a thumbs up. Darte

mgeorge1285

2 de mar. de 2016

It was a great experience. All the sales people are nice and know about the vehicles. The finance department is great. There was no other dealership that would have helped me with buying a vehicle.

Rayewil62

20 de feb. de 2016

Coy Allen was the first person to greet us at the dealership. He was very knowledgeable about the vehicles on the lot. He was very helpful and ensured we got what we wanted and was happy with our purchase. Coy made buying a vehicle easy and fun, he has a great sense of humor. Thanks Coy!!Sincerely, Raymond Wilcher

Cbarnett88

18 de feb. de 2016

I couldn't be happier with the customer service I received when I purchased my car. Greg Knight was a wonderful salesman who answered every question I had. I have never experienced such great customer service any other place. Everybody there was awesome. Thank you Toyota of McDonough for making my car buying experience absolutely amazing.

Chas143

15 de feb. de 2016

I would give Toyota of Mcdonough a million star rating if it were possible! ! Greg knight was the most awesome sales man I have ever dealt with. He was very knowledgeable, not pushy, very understanding of my wants and needs!! Everyone I come into contact with here were superb people! Thank you Toyota of Mcdonough and Greg knight for all your help!!

New Tundra

9 de feb. de 2016

Coy Allen is a very personable, knowledgeable salesman whom i will buy my next car (for my daughter) for in a few months. He made sure i got exactly what i asked for. If you know what you want in a car or truck go see Coy, he will find it at the in your price range. Thanks Coy for putting me in a NEW Tundra for around the same payment as a good used one. I will be back.

trung

5 de feb. de 2016

Teara Watts was very helpful and friendly. She took times to help me get a good deal on a car that I want, and i'm very happy with the result. Thanks for the best service.

tasha84

2 de feb. de 2016

Mike Neves is the worst general manager ever. I purchased a car on Sunday and was told the car will be delivered to the dealership Monday or Tuesday. I get a call from my sales person on Monday informing me that the car was involved in a accident. Now I was purchasing a brand new car so obviously that's a no go. They start trying to provide me with different options all of which was not what I agreed on when I made my purchase. They even offered a demo with 6,000 miles......once again clearly didn't want that since I was purchasing a new car. I decided to call Mike since he's the general manager to get some information about a resolution and he informs me they can't get the exact vehicle I want until the 23rd of February which is 3 weeks later than I was told and agreed on. I asked him what they planned on doing for the inconvenience and he informs me they aren't the ones that crashed the vehicle and I won't budge on my wants in the car so therefore basically nothing. I would just have to wait. Now how in the world does that make sense. I never even received a apology for the inconvenience or anything. Then he tells me to call my sales person and I say why aren't you the general manager. I asked who I can speak to over him and he tells me to call 1 800 toyota and hangs up on me. He's unprofessional, rude, ignorant, and doesn't possess the qualities to be a GM at toyota. Toyota is a great company and he does them a huge disservice. I opened a investigation into this and even they said he handle the situation wrong. Needless to say I'm taking my business to another toyota dealership and I have to start all over again. STAY AWAY FROM TOYOTA OF MCDONOUGH BECAUSE MIKE NEVES HAS HORRIBLE CUSTOMER SERVICE. HE DOESN'T CARE ABOUT HIS CUSTOMERS AT ALL. TAKE YOUR BUSINESS TO ANOTHER TOYOTA DEALERSHIP.

Grandma 2016

1 de feb. de 2016

Excellent I Love this dealership and I really Love Ms. Rose she is a EXCELLENT person. Her spirit is geniue. Ms. Rose and Toyota, KEEP UP THE EXCELLENT WORK!!!

The Clarks

31 de ene. de 2016

Car-buying can be such a hassle, but Brian made it stress-free. We appreciated his kindness and patience throughout the entire process. And his follow-up phone call the next day really showed he cared. My wife and I would definitely buy another vehicle from Toyota of McDonough, and we highly recommend Brian Malone! - The Clarks

Hamida Dougherty

28 de ene. de 2016

Routine service and was informed of additional services needed. Ready before estimated time, friendly, comfortable waiting room, very nice service personnel and offered rewards program. On top of it all my car was washed! Very happy!

BP

28 de ene. de 2016

Charles Strawn is not only professional but will make sure you are satisfied with the service from start to finish. A very clean facility with clean restrooms and friendly staff. The gentlemen in the parts department are great too. Couldn't ask for a better dealership to deal with.

Kyra

27 de ene. de 2016

Brian was helpful and kind and funny. He helped us every step of the way and was very knowledgable about any questions we had. It was a really great experience and everyone at the dealership was very friendly!

Kristine

26 de ene. de 2016

I cannot begin to express how much I love this dealership. I've had such horrible experience before with purchasing vehicles, but right when I walked into the dealership I felt very welcomed. My sales person was Teara Watts. She was so sweet and did not pressure me one bit. That's what I loved the most. Purchasing my vehicle was a very easy and smooth process. I would definitely come back to this dealership if I ever decide to purchase another vehicle. -Malee Phak

Kelvin Ozburn Jr

26 de ene. de 2016

Charles Strawn, Service advisor, has always provided excellent service and is an asset to Toyota McDonoiugh.

Lillian Carpenter, Avalon owner.

26 de ene. de 2016

10,000 mile maintenance. Quality Service, well organized.

Darius Hawn

26 de ene. de 2016

was advised of upcoming service requirements. called and scheduled an appointment. took car in at the appointed time and waited at the dealer. the repairs were performed quickly and satisfactory. I will take my car back to this dealer to have work and service done.

Karen Rowan

26 de ene. de 2016

Customer service was excellent! Landon kept me informed throughout the repair process. The repair was done in the amount of time that was estimated. I appreciate such great service. Thanks Toyota of McDonough!

Billy

22 de ene. de 2016

My Sales Agent was William Mason. He was very professional and took all the time we needed to explain all the features of our new car. He set up the Bluetooth phones, uploaded all our phone contacts. Took about an hour on all the features including the radio, the GPS, and as I said the phone. Buying the Avalon was a great experience. I will recommend Toyota of McDonough, GA to everyone.

Walter Brown

22 de ene. de 2016

Had our 30,000 mile check up on January 21st. All went well. Service staff was friendly, helpful, and courteous.

George Ruff

22 de ene. de 2016

I WAS WELL PLEASED AND SATISFIED WITH THE SERVICE AT "TOYOTA MCDONOUGH" ON THURSDAY, JANUARY 21, 2016.

deer1200

18 de ene. de 2016

Great car buying experience and excellent customer service. I've purchased many new cars and this was by far the best experience I've ever encountered. Rose Bristol and Enoch Jackson were helpful, patient and made sure I got the car I really wanted.

Linda Lewis

18 de ene. de 2016

The salesperson, Mr. Sims came out in the rain to assist us, He was extremely helpful and personable.This is the best car-buying experience ever. I bought a beautiful new car, got great Toyota financing and superior service.

Josephina Banahene-Smith

18 de ene. de 2016

Good quick service. Landon was very efficient, patience and nice.

Christie

17 de ene. de 2016

We had a very good experience overall. Our salesperson was very helpful and communicated with us consistently throughout the process. When first arriving there was an altercation from one salespersons to another cussing. However, our sales person and the GM handled the situation well and was very helpful! We will definitely recommend!

helen

15 de ene. de 2016

Gary Coley did a wonderful job finding me the vehicle that perfectly met my needs. He is knowledgeable, patient and very professional. I left the dealership happy and satisfied with my experience.

Towanda Smith

15 de ene. de 2016

Went in without an appointment due to low airepressure in my tires. I was in and out very quickly

Angela

15 de ene. de 2016

Bret was very nice and helpful and made sure that I found the best car for my long commute.

Arthur Gravius

14 de ene. de 2016

I have been very happy with the service received at Toyota of McDonough..I call and make a reservation for service. I am greeted by a knowledgeable person and treated like I was important to the business.My vehicle is returned promptly, washed and ready to go.I purchased this car new, from another dealer, but came here to purchase another new vehicle for my wife.

Charles H.

13 de ene. de 2016

Went there to look at a 2000 model and ended up buying a beautiful 2014 Tacoma from them! Super great deal on it too! The salesman we had was super fun to work with even though he's new to sales he seemed comfortable in the position and had such a great attitude about everything! I won't go anywhere else and I never thought I would get a non american vehicle....well I got a better deal here and the American dealers wouldn't work with my credit! You CAN NOT go wrong going to see these guys!

David H

12 de ene. de 2016

William Mason went over and above his job in my opinion, My wife and I had been looking for a new car for a while and could not make the deal we wanted last time. Mr. Mason keep contacting me to let me know when specials and deals were happening, he contacted me over the New Year period and told me of the deals he had and what he could do to get the deal I wanted. We went to see him and drove away with a new vehicle.If not for William being consistent in contacting me we would not have gotten what we wanted.The overall experience was good, I would most defiantly recommend Toyota of McDonough for your new and or used car needs. To add this is the third vehicle I have purchased from this same dealer. David H

Douglas Dunning

12 de ene. de 2016

Quick service completed successfully! Will return when I need further service.

Helen Yohannes

12 de ene. de 2016

Mr. Gary Coley provided great customer service. He is knowledgeable, patient and answered all of my questions. The process was easy and I left the dealership very happy.

JamesF

11 de ene. de 2016

I was shopping for and purchased a Toyota Tacoma truck. The transaction was a very pleasant one and staff very helpful.

Ardelia Allen/William Allen

10 de ene. de 2016

This was my first scheduled maintenance. You overdelivered by rotating the tires (expected), but also performed the oil change, not normally scheduled until the second maintenance. While this was a good thing, I was not prepared for the additional cost incurred.Further, it it difficult to measure the "quality of repairs" on the tire rotation or oil change.Additionally, while I understand the waiting time can be difficult to adhere to, I was told to expect service to take an hour, but it actually took at least 1.5 hours.

wealth50

9 de ene. de 2016

I brought me a 2016 Camry after trading in my 2015 Corrolla ! I got an excellent deal. Mr. Mason was so caring and it was like buying my car for a long time friend. I didn't feel pressure but I felt like a family. I would not go any where else to buy a car. You will be so happy with Toyota cares about you as a customers but also you will be their life long friend. No place I rather but but here.

Mrs. T. Jones

8 de ene. de 2016

Very prompt service, clean and customer focused, Great Job overall!

Fran Braer

8 de ene. de 2016

charles in service is great. I go to see him only when I go

DeeMcd92

6 de ene. de 2016

William Mason was very helpful to my husband and I. He helped us purchase a 2014 Corolla with only 19 thousand miles! Thank you Mason!!!

Reva Porter

5 de ene. de 2016

Good service. Toyota always does a good job!Tech was friendly and informative.

Julian Andrews

29 de dic. de 2015

WHAT A GREAT TEAM YOU HAVE=THE SALES PEOPLE WERE GREAT AND DID A GREAT JOB,AND A AAA SERVICE DEPT===THANKS AND HAVE A GREAT HOLIDAY AND GREG KNIGHT DID A GREAT JOB HELPING ME GET MY NEW CAR==THANKS AGAIN

Edward Wallace

29 de dic. de 2015

Service was excellent and in a timely manner. I was very satisfied with my experience.

Kinney

28 de dic. de 2015

Professional, courteous staff and state of the art facility.

Regina C

26 de dic. de 2015

Great customer service Gary Coley was really nice and knowledgeable

Dr. Z

25 de dic. de 2015

There was a recall on my Corolla. It was done promptly, efficiently and professionally.

JoeH

25 de dic. de 2015

I have been using Toyota or McDonough's service department since I moved to this area more than 7 years and have been impressed with the personnel and facilities, and trust them with my vehicles. Having never had any major maintenance problems, I show up to have regular service done without appointments. Each time the service was done in a timely manner.Although I've had an exceptional sales person (Gary Coley), the buying process has always been somewhat stressful for me but feel like I've always gotten a fair deal on the price. The only problem has been the time (hours) it has taken to finalize the deal and complete all the paperwork.

Carlton Grant Jr

25 de dic. de 2015

Staff was very helpful. Car was serviced in a timely manner.

Rochelle Williams

25 de dic. de 2015

Had question they answered and ordered a part for recall install

Benjamin Pennyman

25 de dic. de 2015

Mike and the McDonough team did an excellent job and really made the experience pleasant.

Patrick Paul

24 de dic. de 2015

I was in the market for a new car but absolutely dreading going through the hassle of dealing with a dealership. Boy was I surprised with how great I was treated at Toyota of McDonough. Everyone was professional, nice and easy to work with. They gave me a very good price and made the entire buying experience a pleasurable experience. I would highly recommend that anyone looking to buy a new car go to Toyota of McDonough first!

Robert Thomas

24 de dic. de 2015

great service people, clean facilities and available coffee and donuts,,,,,cant ask for a better experience....

George Meeker

24 de dic. de 2015

I have purchased five new vehicles from this dealer. The maintenance after sales have been very good.

Can'tkeepmedown1

23 de dic. de 2015

I was in desperate need of a car and was turned down at another dealership. But desperate because I need a car not just a want but a need to get to work, school and to do everyday things. When I went into the Toyota of McDonough dealership I thought that I would get turned away. When Greg Knight told me don't worry I think I can help you, I didn't believe. We he walk me around the lot show me the cars, I still didn't believe he would get in a car. And still I can't believe that he but me into a 2016 Toyota Corolla. I just know he has truly been a blessing to me. Thank-you Greg for helping me. I tell everyone to go see Greg Knight at Toyota of McDonough if he can but me in a 2016 Toyota corolla he can do the same for you.

Retrun Trip

23 de dic. de 2015

I purchased a new corolla in 2012 from Neil Williams, it has been an excellent vehicle. We decided to get a new Corolla, dealt with Brian Malone. The overall experience was good. The finance person KarlKing was very nice to work with and Neil Williams showed us all the features of the car before we left the Dealership. If all goes well we will be back for another vehicle in the future. M Crane

Violet Thomas-burton

23 de dic. de 2015

I have had nothing but great service with Toyota of McDonough. So great that during my PM Service I traded my Venza for another Venza. My Salesperson (Mr. Ahmad Ali) is the best. LOVE MY NEW VENZA!!!

Candace Dawkins

22 de dic. de 2015

Landon Degraff was great! There was some confusion about my last service and he got to the bottom of it and got everything straightened out. The great customer service he provided is one of the reasons we love your dealership and send friends your way.

Ron Gross

21 de dic. de 2015

I had received a notice in the mail about a recall with my type of car. I set up an app't to come in and have them take car of it. Also, the 'check engine' light had just gone on, the night before my app't.I was greeted right away, and Terry took good care of me. They were able to fix the recall issue, and my check engine light as well. Quickly and professionally.

Marsha Sands

21 de dic. de 2015

The shuttle is a life saver. I can get several things completed while Toyota is working on the vehicle.

James Hayes

21 de dic. de 2015

Nice dealership, local people. Always good dependable service. Have not had any problems of any kind since I purchased my Tacoma.

Alphamale3

21 de dic. de 2015

Service was great and timely! I was greeted immediately upon my arrival.

Stephanie Robinson

21 de dic. de 2015

This was regular service. It was face. Customer service was great. overall, great experience.

S Clark

21 de dic. de 2015

Very professional and pleasant. I would definitely take all my care services at that location.

Tracy B

20 de dic. de 2015

We have purchased two new toyotas inthe past three years from Greg Knight at Toyota of McDonough. Everyone you encounter in your buying experience is courteous, knowledgeable, and willing to work with you to obtain the best deal available. Customer service after the sale is no different! We love Toyota of McDonough!!

Susan Hunter

19 de dic. de 2015

Great Sales Person and Service. The staff was great too.

Quonisha Rushin

18 de dic. de 2015

The service department employees are always very professional, helpful and concerned! I appreciate the quality of service I receive each time I visit!

Rosemarie and Harry Hurley

18 de dic. de 2015

The 20,000 service was done. I was in and out in one hour! Super.

Michael Williams

17 de dic. de 2015

Mark Mathers, Service Advisor was friendly and explained my service in detail. Car was efficiently serviced and was also given a free exterior wash. Had a good problem free experience.

Patricia Hartness

17 de dic. de 2015

I was very pleased with my visit to the dealership for an oil change and some minor up dates.

Thomas Coffey

15 de dic. de 2015

Friendly competent service ... I was treated very well and very knowledgeable service rep...... The next question is would you recommend this dealer to a friend .... I would recommend getting their service done there ..... I would recommend the sales man I had ...... but the sales manager I would never deal with again, I was over anxious to complete the sale, I should have walked away .... I think they fired him so, I'll say .....yes

Louis Childers

15 de dic. de 2015

I am always treated with first class service and onetime service.

Eartha Owens

14 de dic. de 2015

Each and everytime I go into Toyota of McDonough my Service and Experience is always nothing less than Excellent!!!I love this PLACE!!

DbB-2016 Camry- Love It

12 de dic. de 2015

December. 7, 2015 my plan for the day was to do a little Christmas shopping and look; note, I said "look" at new cars and a Toyota in particular. I told my son that I would wait for him to go with me to make a final decision, well that did not happen. Ms. Rose was excellent, she answered my questions and made me feel very comfortable! Needless to say....I drove home in a beautiful 2016 Camry.

Tammy Grindle

10 de dic. de 2015

I was the first one in line on Saturday morning to get an oil change, in and out in 25 minutes.

Loyd Byers

9 de dic. de 2015

EVERY ONE WAS KIND AND VERY HELPFULL, THERE WAS PLENTY OF COFFEE AND DONUTS TO BE HAD MADE SOME NEW FRIENDS WHILE I WAS THERE

Freddie Edenfield

7 de dic. de 2015

I like the fact that you can observe the technicians via closed circuit television as they service your vehicle. The customer waiting area is clean, spacious, and quiet. The coffee really adds to the experience. Thanks guys!

Wendy

7 de dic. de 2015

The service team is always courteous and prompt. The wait area is always clean and refreshments are warm and fresh. The team attends to my needs and services the car as the scheduled maintenance requires. The only fault they never wash the car as they advertise. Other cars on the same day and time get washed. Otherwise the service and sales at this dealer are best I've experienced.

Elizabeth Pendleton

7 de dic. de 2015

Love this dealership. I will never purchase another vehicle anywhere else or take my car anywhere else to be serviced. Love them. Always friendly and great service. Would recommend them to anyone!!!

Deona Payne

4 de dic. de 2015

The car we bought was listed on the internet. We called and the sales person gave us a detailed description of the car and thier best price. We went to the dealership and found the car as described and bought it. A very good place to to buy a car.

Henri Boutault

4 de dic. de 2015

Always all good. Had a great time with one of your salesman looking at trucks.

Lenora White

4 de dic. de 2015

The service was great and the service manager was very helpful.

Robert Wallace

2 de dic. de 2015

Technical Service Bulletins, engine should have been covered under warranty.

Stanley Willis

2 de dic. de 2015

Had problem with a really bad vibration all throughout the cab and body of the vehicle. Asked for help at Toyota of McDonough Service . They diagnosed the problem and replaced the part in one day and my truck is riding like it had been (great) , before the problem came to be.

Brian Lamacchio

1 de dic. de 2015

I was in the market for a new car so I decided to give Toyota of Mcdonugh a shot. I'm glad I did!! The entire buying process was excellent and I felt the entire staff went above and beyond to get me in a car. In about 2 hours, I walked out with a 2016 Toyota Camry. Highly recommend this delearship to anyone!!

Justin Crumpton

1 de dic. de 2015

good experience; customer service was very good; wait time was not bad

Monica Clay

30 de nov. de 2015

Walking into the dealership I had my guard up but the experience we received was like no other. Our salesperson Teara made us feel like we were sitting with an old friend or family. We were not pressured to buy a vehicle and we received the maximum amount for our trade-in. Toyota of McDonough is our dealer from here on out.

Davida Williams

30 de nov. de 2015

I was referred to Toyotoa of McDonough by a coworker because of the service received. I will say that Ahmad Ali provided great service throughout the entire process along with the other staff that were involved. Purchasing a car is intense, however, Ahmad Ali made the service pleasant with his ability to ease the intensity and answering all my questions. Ahmad Ali deserves more than 5 or 10 stars. The knowledge he provided was well worth the referral. Thanks Ahmad Ali for all that you have done and I will definitely refer the next person as well.

Pamela Bass

30 de nov. de 2015

Great fast and friendly customer service. The service was very helpful.

Heidi Mosley

30 de nov. de 2015

I have always had a wonderful experience with the service department advisors at Toyota of McDonough when servicing both our Toyota vehicles. Very friendly and fast service. They go the extra mile to make me feel valued!

Atmharpo

29 de nov. de 2015

Great Service; I had my dashboard replaced due to factory recall and repairs were done on time with excellent quality.

D. Williams

28 de nov. de 2015

Ahmad Ali provided great service from the time I walked into the dealership and I appreciate the assistance received from him and the staff! My coworker referred me to Ahmad Ali and I'm going to refer the next person that ask about my car. The atmosphere was inviting and pleasant. Thanks to Ahmad Ali and the other staff that assisted me in the purchase.

Gerald Kelly

28 de nov. de 2015

I felt that I was treated with very much respect, good southern care, like and old friend stopping buy to tall about a little business and share some life experiences. The process of buying a car did not last all day, from sales to finance dept. it was very professional.I'M very much in debt to the total staff.Your Friend,Gerald Kelly

Lawman6210

27 de nov. de 2015

I really wish Toyota South would stop with the multiple e-mails after I get my oil changed. I bought the truck there and have all of my services done there. If I was dissatisfied I would not continue to go there.

CAJames

27 de nov. de 2015

It is always my pleasure bring my car for service at Toyota.

Otmar Rosenauer

26 de nov. de 2015

It was quick and courteous. However when installing new tires on my car they did not replace my chrome valve caps. I had this happen at a different tire store. I don't appreciate them throwing away my chrome caps even though they are not expensive.Other than that everything went well.

Deborah Gerancon

26 de nov. de 2015

Landon Degraff was very helpful and very busy, but not too busy to help me! The wait was a little long as I had a 12 month old and a 5 year old with me. No coffee for me in any of the 4 carafes but my son loved the chocolate donut. I will definitely go back. I'm glad I wasn't pushed into other repairs and no need for my "armor" that I put on as a woman when going in for services in the past. Thanks Toyota!

Lisa Smith

25 de nov. de 2015

I was glad they were able to service me under warranty since I did not buy from here. Very friendly and thorough

Victoria Owen

24 de nov. de 2015

I could watch the mechanics work on my car while I was enjoying coffee in the lounge.

Barry Redding

24 de nov. de 2015

Feel like Leon Poole is there to help you and doesn't waste your time and help from his Boss was real help not the old sales gimmicks just to make a deal but an attempt to make sure you were completely satisfied.

Geraldine Bailey

24 de nov. de 2015

No problems. Landon the service man was very courteous, explained to him what I wanted and it got the work done in a timely manner. Definitely will return for oil changes and other service.

Steve Debard

24 de nov. de 2015

I was traveling from Ohio back to Florida, Mike was very friendly offered great customer service and work was completed in timely manner

william s. wolfe

24 de nov. de 2015

Toyota of McDoungh is a dealership that you can take your vehicle to and know you are getting GREAT service starting on the service line providing you with excellant service and the mechanic performing their jobs at the highest level. Thank you Toyota of McDonough

william wolfe

24 de nov. de 2015

Toyota of McDoungh is a dealership that you can take your vehicle to and know you are getting GREAT service starting on the service line providing you with excellant service and the mechanic performing their jobs at the highest level. Thank you Toyota of McDonough

RobG138

23 de nov. de 2015

The Finance Team was good. They got me a good rate.However, I did not get the Accessories that I requested added to the price of the car.I have purchased several cars from this dealer and have had no problems in the past.I think that they were in too much of a hurry to close the deal.

Casey Jackson

23 de nov. de 2015

Alex Winsted was very informative and helpful and walked me through everything I needed to know.

Derick

22 de nov. de 2015

A wonderful car buying experience, There was no pressure to purchase the vehicle, salesperson was very knowledgeable ,listened our needs and was very patient.

Legendary Tom Brooks

20 de nov. de 2015

Dropped the car off for an oil change. Taken care of professionally. That's about it.Do I really have to give a review for everything I get done in my life? Does everyone really need to have their lives validated so much? Click <like> if you agree.

MONICA BENEFIELD

19 de nov. de 2015

I went in with my sister to see if she could trade in her car and I applied, not sure if I was able to get a car because of my past credit history. But to my surprise, I was blessed to get into a car with a low note. Thanks to everyone that was involved.

swat071

16 de nov. de 2015

I recently have purchase 2 brand new vehicles from William mason. He got us into the cars we wanted with the options we wanted!! On the second car he had it pulled up and ready when we walked int the door. William mason is truly a man of integrity and follows through with what he says. I support the military and knowing William Mason served makes me want to buy my next and all future vehicles from him. Truly the BEST experience I've ever had while buying a car!!! GREAT JOB!!!

Tg2015

13 de nov. de 2015

I purchased a 2015 Toyota Highlander from Toyota in McDonough, Ga. This is a super nice SUV that is loaded and is very high tech in technology. I get great highway and city gas mileages. My Sales Associates was Mr. Leon Poole who was an excellent salesman. Mr. Poole listened to the type of vehicle that I was interested in color, style and quality and got me the exact vehicle I was interested in. Mr. Poole's expertises as a salesman was awesome. He knows Toyota products and excelled so in doing a great job getting me the right vehicle within a timely manner. Mr. Poole was friendly and courteous as a sales associate. Not once was I pressured to buy any other type vehicle other than the vehicle I came in to purchase. Mr. Poole was very honest from start to finish in making my vehicle purchase as smooth as possible throughout the entire process.I have to say a job well done Mr. Poole and I would certainly highly recommend my family and friends to the Toyota Dealership in McDonough, Ga.Thank You,Teresa E. Gilles

Mitchmartin24

13 de nov. de 2015

I feel like William Mason went the extra mile for me to get the truck i wanted at a great price. I highly recommend talking to him if you are in the market for a new vehicle.

Nadine Nelson

13 de nov. de 2015

when it comes to Mr Mason William the sale associate and the location where the car service is done they all treated with respect especially the last service guy I had on Wednesday 11, 2015 was superb. cannot complain love them.

Tina Williams

10 de nov. de 2015

There was no waiting. The service advisor addressed my needs immediately

Stephen Conroy

10 de nov. de 2015

All around great experience. They had my truck back up and running in 12 hours.

Linda S

5 de nov. de 2015

Servicing my car here was a very pleasant experience. Customers are treated to a very professional atmosphere. Very customer focused and obtained service in a timely manner. Loozing forward to my next visit.

Bruce Wood

4 de nov. de 2015

Everything was good, the advisor was very nice. My only complaint is I made an appointment but it still took 2 hours for oil change and tire rotation

MNunnally

3 de nov. de 2015

Greg Knight made our car buying experience one of the best! I have very high expectations for customer service. Toyota of McDonough and Greg Knight met, even exceeded, my expectations!

KTOWNS2015

2 de nov. de 2015

EVERYONE THERE AT TOYOTA OF MCDONOUGH WAS NICE AND KIND. I HAVE BOUGHT PLENTY OF CARS AND THIS EXPERIENCE BY FAR WAS THE BEST....... THE SALES ASSOCIATE THAT WE SPOKE WITH WAS BRIAN MALONE HE WAS VERY NICE, PATIENT AND CARING . HE WAS HELPFUL TO ME AND MY HUSBAND. HE UNDERSTOOD OUR SITUATION AND HE MADE IT HAPPEN. WE ENDED UP GETTING A 2016 TOYOTA CAMRY. WE WERE SOO EXCITED AND GREATFUL. BRIAN PROVIDED GREAT CUSTOMER SERVICE BY STAYING PASS CLOSING TIME TO HELP US. I WILL DEFINATELY RECOMMEND THIS LOCATION AND WILL DEFINATELY RECOMMEND YOUR SALESMAN BRIAN MALONE TO ALL OF MY FAMILY AND FRIENDS.

Frances

2 de nov. de 2015

Great customer service in and out in just under 2 hours with a new vehicle!So glad we decided to stop and look around!.

Dillon

1 de nov. de 2015

Gary coley did a great job in getting us the keys to a new car!

Msmesha0818

30 de oct. de 2015

Rodney Wright was very professional and helpful from the moment I pulled into the parking lot until I was done he was there explaining and encouraging

acaban78

30 de oct. de 2015

They will try to sell you a $15000 car for $20000,lie and say they will try to help you or call you back and do neither. Just all around dishonest, care for no one but themselves. Been lied to by two employees. Go to Drive Time in Clayton county, they are very professional and honest. Stay clear of Toyota of McDonough, you might be next

bubba

30 de oct. de 2015

We purchased a brand new 2015 Toyota Avalon last week. We have been driving Avalon's for many years. The cars have always provided exceptional quality and service just as Brian Malone did in the purchase of our new car. Brian is one of those individuals who takes the stress out of the process, extremely knowledgeable and thorough in answering any questions you may have We would definitely recommend Brian to any one considering a car purchase from this dealership.

Patricia Knight

29 de oct. de 2015

I was treated like royalty from the moment Zi entered the showroom. If you are looking for courteous, professional staff and the best deal, stop here. I cancelled my next appointment and drove home in my new car, They treat you like family!

Kcornelius

28 de oct. de 2015

I have been looking for a new vehicle for several months. Actually had my heart set on a Honda CRV. However, my husband encouraged me to look at everything. I have never owned a Toyota but as soon as we got there, I was hooked on the RAV4. William Mason was the most awesome salesperson I have ever dealt with in purchasing a new vehicle. He was pleasant and knew everything about the car. Took time to go over every detail with patience. I never felt pressured or pushed. Thanks Mason!! it was a great day and I love my Rav4 !!

Marjorie Tulloch

28 de oct. de 2015

waiting was longer than usual but it was worth the wait. everything went well

RT Beekeeper

25 de oct. de 2015

I travel three hours per day to work. I need fast and reliable service. I rarely take my car to the Lexus Dealership because of distance, time, and service. The service at Toyota is fast. The professionalism is excellent! Thank you to the service advisors of Terry Pinkney and Charles Strawn for great customer service.

sambam89

23 de oct. de 2015

Erin Sims was awesome!!! This was my first time doing the whole car shopping thing. He made things so simple and easy to understand. I would soo come back to see him again!

Connie

23 de oct. de 2015

Very pleasant. Enjoyed the customer waiting area and the ability to see my vehicle being worked on.

Rebecca Howard

22 de oct. de 2015

The people was very friendly the sales was very nice and I thank everyone for they help keep up the good work

JAMES TURNER

22 de oct. de 2015

LEON POOLE WAS AN EXCELLENT SALESPERSON. HE WAS PATIENT, AND VERY KNOWLEDGEABLE OF THE PRODUCT. BECAUSE OF HIM MY BUYING EXPERIENCE WAS GREAT. I WOULD RECOMMEND HIM TO ANYONE I SPEAK TO WHO ARE LOOKING TO BUY A VEHICLE.

Lisag123

20 de oct. de 2015

I really enjoyed my experience at Toyota in McDonough, Ga. Erin Sims took great care of me. He was very knowledgeable of the car and how everything works. He even gave me some extra tips that were helpful to me , as a new owner. I would definitely recommend Erin and this dealership to all of my friends, family and neighbors. Thanks again??

Doug

20 de oct. de 2015

My wife and I happened to stop by the dealership with no intention of buying anything. In fact we had been searching for a different dealership. However, after meeting our salesman, Ahmad Ali, I was presented a deal I could not refuse. Again, I was planning of buying anything but fell in love with my Camry, color and features, when I parked next to it. We've been happy ever since!

Douglas Dunning

18 de oct. de 2015

Was not shopping for a new car but visiting on flyer promo. However I was offered a deal I could turn down.

William Wolfe

17 de oct. de 2015

I always have great service from this facility. I have bought 3 cars from them and always was treated with great customer service. The facilities are always clean and can expect a cold water or nice hot cup of coffee while I do my business. Thanks to all the staff at this wonderful dealership

Thomas Coffey

12 de oct. de 2015

My 2001 Tundra had a check engine light come on. Your mechanic, Landon DeGraff, has been the only mechanic to work on it these past 14 years. So when an issue arises it comes to him.... they didn't have an oxygen sensor in stock...sent ther parts people to another supplier... got me out of there an hour earlier than anticipated.... Well Done....

Donna33

10 de oct. de 2015

I had been searching for a used vehicle for a few weeks and decided to try Toyota of McDonough. I'm glad I did. Brian Malone was so helpful in how he actually listened to what I wanted and needed and he worked to keep my payments within my budget. Definitely a great place to shop for a car !!!!

retired

5 de oct. de 2015

Left the dealership within one hour. Service was quick and reasonable, however the cashier didn't ask for my discount card and I forgot to offer it.

Shawn Lannan

4 de oct. de 2015

Excellent service and customer care. Free shuttle service to nearby destinations while your car is being serviced.

stephanie123

2 de oct. de 2015

I have owned a Toyota Van for 11 years. After being in an accident, I searched and found that Toyota of McDonough had the exact car that I wanted! William Mason was a pleasure to work with and extremely helpful and responsive. I would work with him again! Thanks!

Nina Brockman

1 de oct. de 2015

purchased a 2016 Corolla. Sales person was friendly andknowledgeable.. A smooth transaction..

Lescott2008

26 de sep. de 2015

Vehicle in for 15K maintenance. Service person was friendly and helpful.

GRACE NASH

25 de sep. de 2015

the service was good i will be bring my car back for my next service check up

Richard Tucker

25 de sep. de 2015

Fast, courteous and pleasant as always. Would Recommend this dealership to all

RevaDavis23

19 de sep. de 2015

I went to this dealership in dire need. My car died and I was with my 8 month old son. Not only did they lend me a car for the night they worked with my budget and found a car i could afford ROSE BRISTOL was the best salesperson i have ever dealt with she worked til closing and the next day to get me a car. I couldn't have chosen a better dealership because there is no better dealership!!!!

Rich

19 de sep. de 2015

Good experience. We went for an oil change as we use this place for that

Charlie

18 de sep. de 2015

They identified the problem and fixed it. It cost a lot but not out of line with that type of repair done in other places.

Jessica Johnson

16 de sep. de 2015

I have horiable credit; but they got me the best deal they could. It only took 1 hour and a half. I would say be as honest with your credit history as possiable.

Ro706

15 de sep. de 2015

After not having bought a car in the past 15 years, I was blessed with the opportunity to work with Mr. Gary Coley. The experience was fantastic!! He was knowledgeable and courteous. He was helpful with all of the information about the car and and patiently answered all of my questions. I am so very pleased with the whole experience and I will be recommending Gary and Toyota of McDonough, Ga. to all of my friends and family!

bingo1

11 de sep. de 2015

The GM was fix problem,everything better right now.i don't want because 1 person no good make all people no good.everything past we look forward future

Craig Collins

10 de sep. de 2015

Dealership is very friendly. The moment you arrive there is a greeter waiting to help service your vehicle. About 2 years ago I would have wrote a less than favorable experience. But thankfully the dealership has made great improvements with the service department. Only recommendation is waiting area needs more TVS

Marwan Zabdawi

10 de sep. de 2015

The service for the driver's side air bag recall of my Toyota RAV4 was professional and efficient. They had even washed the car as a courtesy service. i am a very satisfied customer.M.Z.

"Wally" aka Robert N. Wallace

7 de sep. de 2015

Already have recommended this dealer and service department to friends and neighbors. A neighbor next door bought a new Toyota Camry! A friend we recommended shopped, but bought next door from the KIA dealer. We wanted her to own a Toyota because of quality, but she shopped budget.

tsh

3 de sep. de 2015

William Stevenson was most professional and helpful even though I knew what I wanted, how much I wanted to pay and that I did not want to haggle. The only negative I feel was the wait for the business manager to take my check so I could go home with my new car.

David Vandiver

1 de sep. de 2015

I had a great experience with the purchase of my car. Johnny Tani did an outstanding job. He was very friendly and helpful with my questions. Mike Neves also did a fantastic job handling the transaction. I would highly recommend these two guy's to anyone looking to purchase a car from Toyota of McDonough!!

Gafan89

28 de ago. de 2015

William mason was awesome great person helped me out and i got the car i wanted definitely recommend him and the dealership great staff and place

Michelle Rozier

27 de ago. de 2015

Had a great buying experience. Everyone was pleasant

Mary in McDonough

25 de ago. de 2015

We were on our way to the dealership next door when we spotted the used cars sign. It was still hot outside, and the dealership was closed, but a few salesmen were outside talking. We drove past them and wound our way around the lot to the far end, just looking. One of the salesmen walked out to where we were, introduced himself, and asked if he could help. I told him what we wanted in a car, especially one that my husband could easily get in and out of. He has some physical limitations. The salesman said if we would come back the next day he would have three cars lined up that would meet our needs. We went back. Mike Maschenik was true to his word, and we bought a used Ford Taurus. We are seniors and didn't want a big car note. Everyone who worked with us at the dealership was very considerate and attentive. They weren't pushy. We weren't looking to buy new, and even though we didn't, they treated us like we did.

jfezzz

22 de ago. de 2015

William Mason took really great care of me and helped get me in the car I wanted and needed I would recommend him to everyone!

Salina Annamunthodo

18 de ago. de 2015

Always Great! The employees are very professional and friendly.

KAR2015

17 de ago. de 2015

I enjoyed buying my new car from Greg Knight at Toyota of McDonough. It was the quickest I have ever purchased a car. I plan to go back for all my service.

Karen Bullock

14 de ago. de 2015

Greg was an excellent salesperson. I did not feel pressured to purchase and he did not drag out the buying process.

William Heidt

12 de ago. de 2015

One of the best vehicle purchase experiences I've ever been involved in. From start to finish customer service was excellent, communication was clear, our sales person, Neil Williams, was terrific, and the vehicle I ended up with was exactly the vehicle I was promised and was delivered in a very timely manner. Their Finance Manager was up front and easy to deal with. I would not hesitate to do business with them again.

Koryeugene

8 de ago. de 2015

I received great customer service and made my visit with Toyota very enjoyable. With the help of my great salesman I was able to work something out to drive my car off the lot that day

Lottie Williamson

7 de ago. de 2015

I purchased a 2015 Camry and the salesman was very knowledgeable of the vehicle and assisted in step along with a follow-up.

Artem

3 de ago. de 2015

That was a good fortune for me to meet William Mason - a professional dealer at Toyota of McDonough. His friendly attitude, his knowledge, and professionalism are amazing. It's a real pleasure to deal with him.

Happy car

3 de ago. de 2015

Anytime I have a question or concern about an issue with my car. Toyota of McDonough really goes above & beyond to make sure they will provide the best service for me.

hjr

2 de ago. de 2015

Just purchased a 2015 Toyota Highlander and had a terrific experience working with sales person William Mason. We felt very comfortable throughout the entire process and William answered all our questions and took the time to explain everything about the vehicle. I would highly recommend working with William and Toyota of McDonough.

HMaddox

31 de jul. de 2015

My recent purchase at McDonough Toyota was a great experience. From the moment I met Franchot West I knew we are in good hands. He was careful to listen to our wants and needs in a new vehicle. Through several test drives and 90 plus degree temperatures Franchot insured us we would find the right truck for the right price and he did. Thank you to all the staff at McDonough Toyota.

T. Strickland

31 de jul. de 2015

The sales agent was very professional and courteous , and the service department was also great.. Love the dealership would recommend to anyone ...

Angela

31 de jul. de 2015

I WAS IN AND OUT IN A TIMELY MANNER. ALL THE STAFF WAS VERY PROFESSIONAL AND VERY ACCOMMODATING.

Orrin Smalls

26 de jul. de 2015

My Customer service agent was very helpful. The dealer needs more like him.

Dennis Reiland

25 de jul. de 2015

I went into the dealership because the air condition went out on my leased 2012 Prius I had another month before the lease expired. I apologize in advance if I misspell a name. Charles Strawn, service technician, provided outstanding service with a positive attitude to me and had the mechanics diagnosing the problem. Charles found me later in the showroom to inform me the compressor went out and the part would arrive in 5 days. He left me with a great, positive experience, even thought I received negative car news. In the interim, I along with my wife were looking at the cars on the lot. My normal go-to-sales person Neil Williams was not working this day and I just had some questions on some of the vehicles. My sale representative Brian, the new guy, helped me. If he was unsure of an answer he would race to the Sales Manage Mr. "EJ" Enoch Jackson, another outstanding individual. So, I decided, yeah right, we decide to turn in the Prius. We met Rose. Bristol. She patiently explained the turn-in process and worked with us. The wife got the Rav4 and I received the Camry. I guess Brian didn't do too badly since he sold me two new cars. Off to the finance guy Mr. Karl King, we go. Again, we experienced an outstanding and enjoyable pleasant time, while we were signing our life away. i could not ask for a better man to work with. The reason why I named names is to have these fine individuals recognized. Another person Iwant to recognized is Todd Wilson in parts section. I even called corporate as well as Mr. Mike Neves, Toyota of McDonough General Manager, to share my great experiences. If you visit this place, these are the folks you want to meet. We may have been lucky to be at the right day, time, and place to have received outstanding service. I agree with some of the comments posed about the vehicle being over priced with extras. A possible solution is to order your vehicle without theses extra charges and be prepared to wait. The alternative is be ready to walk away. I look forward doing a review about the overall experience of turning in a lease vehicle. Read less

Brianstatum

24 de jul. de 2015

I have been to a lot of dealerships and I have heard a lot of promises, but the one thing that hooked me in with Toyota of McDonough was Brian Malone. He had someone he was training at the time, which could have made it awkward because he had to show her how to do various tasks, but he was very pleasant, always optimistic and the best part was the transparency. He did not hide numbers, he was open, honest and was just more interested in hearing what we wanted and what we would do versus trying to pin us into a deal that worked in their favor. Truly an experience I will not forget and the ONLY dealership I will ever recommend, along with a great salesman and finance manager Terrance! We need to get him listed on this site too!

mamanurse05

24 de jul. de 2015

My husband and I went in with the intention of purchasing only one vehicle as we already had another vehicle we were financing. Fortunately we had the help of our sales rep, Brian Malone, and the finance manager, Terrence, which led us to drive out with two new vehicles for less than what we would have been paying. Brian made the hours fly by with his humor and genuine interest in getting us the best deal. We are so happy with our new vehicles and we definitely recommend this dealership to everyone! Thanks, again, Brian! Keep skipping!

Freddie Edenfield

24 de jul. de 2015

I was greeted professionally upon entering the service area. The technician explained what services would be performed. The service was completed in a timely manner. I am thoroughly pleased.

Elizabeth Davenport

21 de jul. de 2015

I bought my 2008 Sienna at this dealership and have felt very comfortable in continuing to take it back for service. The vehicle now has 120,000 miles and is still running great. Very satisfied with the dealership.

Charlielh

17 de jul. de 2015

Bought the Scion new when it was Hank Aaron. Dealership was better then. Have always taken my Scion to dealer for repairs. Took it in June 2015 to have oil changed, tires rotated. Got the car back, everything was good. Was told that the rear shoes were bad. I removed the rear tires to look at the brake shoes, and realized that three (3) wheel studs had been cross threaded. I cannot understand why the service dept didn't tell me this. I had to go to advance and buy 3 wheel studs. I called the service dept and was told that he would talk to the technician. Never heard another word. Toyota has lost a loyal customer. Honda which is next door does a MUCH better job at service. Charles HarperMcDonough, Ga.

Tammy Bassett

17 de jul. de 2015

Very pleasurable shopping experience from beginning to end.

Alia

12 de jul. de 2015

From the time we arrived at the dealership Greg came up to us with a bright smile and a pleasant attitude. He walked around the lot with us and showing us the various types of cars we were interested in. Greg is very knowledgeable about the vehicles. What I liked most about Greg is that he made us feel comfortable and did not try to make us buy a car. When he was finished telling us about the cars he left to let us decide and when he took us out for a test drive he let us get a good feel for the car instead of rushing us to get back. I had a great experience at Toyota and that was due to Greg's great professionalism and service. THANKS GREG!!! WE LOVE THE CAR!!!

dan da man

11 de jul. de 2015

Went to dealer for warranty work and maintenance. Great customer service. All services and pricing was up front. Rep advised it would be done around 1p.m. I received a call at 1p.m. that my vehicle was ready and I could pick it up any time before 5p.m. this was on a Saturday. All was up front so their is no false expectations.

Roberta Grimes

9 de jul. de 2015

I was so nervous when I went into Toyota because I was a first time buyer. But my salesman helped me get a 2014 Toyota corolla there was no problem and he made sure that he got me the best deal that I could for the car. I would recommend Toyota in McDonough to anyone especially since they are excellent cars that can last you. The customer service was great and even when I took it to get my service check they were friendly so I definitely would buy another car from them if I could lol

Ertha Reynolds

9 de jul. de 2015

Over all experience, was awesome. Hospitality very the top, and waiting time was painless.

Glenda Euchler

1 de jul. de 2015

From the bottom of my heart I would like to say THANK YOU very much to Mr, Gary Coley. SUPERB custome service manners.

JT

27 de jun. de 2015

Honesty and integrity aren't words I usually associate with the auto sales industry, but I have no qualms in ascribing these qualities to Karl King and Ahmad Ali. These gentlemen saved me 3,000.00 in a disagreement with the Sales Department, when it would have been easy for them to side with the dealership. Their handling of the matter only served to further elevate my high regard for both of them. It isn't always easy to do the 'right thing,' especially where money is involved. I have a great deal of respect and admiration for those who do so without hesitation.I would recommend Karl, Ahmad, and Neil Williams, without reservation.

Mizzou

25 de jun. de 2015

Went into Toyota of McDonough to get one car serviced only to find it was on it's last legs. Time to buy a car, unexpectedly! Looked at cars on the lot, found a super sales person with great sense of humor and easy style. He did not try to pressure me into getting something I did not want. He explained the various features of the car and showed me how to use the options I wanted (blind side monitor, for example). He carefully filled out the paperwork, worked with the finance office and even helped me switch the license plate from the old to the new car. Overall, a truly great experience. My wife and I have been Toyota owners for more than 40 years so we are the "poster family for Toyota." Like Toyota of McDonough's motto says: (For us it was) The Right Place. Right Time. Right Now! 5-star performance.

Annettesmallwood

3 de jun. de 2015

Just purchased a used 2014 Camry SE from Franchot West. Fran was very professional, patient and very respectful. I left the dealership delighted with my purchase, my sales representative, Franchot West, and my overall experience.

SeymourSimmons1968

28 de may. de 2015

Mr. Huff is awesome at what he does. What in the past has been an uncomfortable experience for both me and my wife, Caleb turned into quite the opposite, he made us feel comfortable, (not rushed) and almost like family. Toyota of McDonough has locked in my business for years to come through the excellent experience created by Caleb Huff!!

Customer

26 de may. de 2015

During an oil change, my oil pan opening was stripped. I was given a temporary oil plug and sent on my way without any knowledge of what had happened. When I proceeded to have my subsequent oil change at another dealer, I was informed of what had occurred and that I needed to have my entire oil pan replaced to avoid future problems. My family has driven Toyota products over the past 20 years. I have also stopped and required service in my travels at other Toyota dealers. But never, have I had to write such a review as this one.

Santa

4 de may. de 2015

My son and I were very fortunate to have William Mason as our salesperson. He told us about a variety of features and the differences between the different Toyota products sold there. I would highly recommend asking for him. He explained things well and was easy to work with.

Customer

1 de may. de 2015

I shopped around at several other dealerships in McDonough before looking at Toyota of McDonough. I was impressed by Franchot Wests customer service approach. He was very patient, respectfully, and provided input when needed. This was a welcome change from the other dealerships pushy salesmen. I ended up buying another Camry.

Patrick Henry

23 de abr. de 2015

It was a good experience .serve adviser was helpful and knowledgeable

Ginger Biggs

20 de abr. de 2015

Always a joy coming in everyone is always friendly.

Tommie Allen

19 de abr. de 2015

Great Experience everyone was really helpful, thanks for everything

Connie pierce

18 de abr. de 2015

Recently took my new RAV4 in for its 5,000 mile service. We were in and out within 30 minutes. Very efficient service and a super clean facility. Very pleased with my experience with Toyota of Mcdonough from purchase to service. Excellent!!

SHELL53

15 de abr. de 2015

PRAISE THE LIVING JESUS THINGS HAPPEN SOMTIMES BUt WE HAVE TO GIVE THEM A CHANCE TO MAKE IT GOOD??Also we have to Remember how we deal with others as well what we say how we say it as well no one is perfect I feel this dealership will go the extra mileI gave had toyotas for over 15yrs each dealership works different I was at a another dealership won't call they name but this dealership I would give all tens is I could wow serviceThe Turner Famiy

Stoudenmier

9 de abr. de 2015

Great experience! My sales person, William Mason, was very helpful & knowledgeable with the vehicles I was interested in. I felt very confident with deciding on the perfect car match for me. I would recommend Toyota McDonough to everyone & tell them to ask for "Mason"!

Sue Ann Wood

9 de abr. de 2015

The man that initially waited on me was not friendly, tried to sell and was not concerned about what I came in for an oil change! I guess he doesn't get incentive money for that service. I have never had the service person lay my paperwork in the cashiers window and yell my last name and walk away before I was up to the window. He yelled "Woods" our name is Wood. The cashier was great! She explained the reward program and was very friendly. We are in the market for a new car and we own 2 Toyota's currently but after the experience I encountered maybe Toyota should not be considered. (Mrs Bruce Wood)

Antar

8 de abr. de 2015

It was the best experience ever. I recommend Toyota of McDonough

Bertha Raheming

28 de mar. de 2015

They were very friendly and Accommidating. Also they were very patience.

LucieKate

26 de mar. de 2015

We went to this dealership to test drive the vehicle I had been researching online. I had not planned on purchasing a car that day. Mr. Franchot West came out to help us and immediately got the key to the vehicle. We drove it and Mr. West patiently answered our questions. This car had more options on it than I had anticipated purchasing. Mr. West worked to help make it possible for us to make the deal. It was not a stressful negotiation in the least. It turned out to be one of the most peasant car buying experiences we've ever had and I would recommend Mr. Franchot West to anyone wanting to purchase a car at Toyota of McDonough.

mary donaldson

24 de mar. de 2015

This care buying was a great experience. I did not feel pressure, actually when going into the dealership it was not my intention to purchase a new vehicle. I was there with my nephew. We both walked outwith new vehicles. My sales person ( William Mason) was AWESOME, He made the experience an enjoyable one. I AM VERY HAPPY!!!! :)

ellen

23 de mar. de 2015

My husband and I went to look at cars were not sure what we wanted but knew we were going to be trading my car. Ron Herring gave us a few minutes to look and then he came to see if he could help us with anything. It was raining and it never stopped him from coming out with a smile and welcoming attitude that put us both at ease. He proceeded to go over and look at the two cars I said I sort of liked. He told me things I had missed when looking at the car, He is a very straight up young man tells you the truth and does not hurry you ever. It was the best car purchase we have made. We were there for a couple of hours getting everything completed and being ready to drive off the lot once we decided that was "the car". I would send anyone to Ron Herring to purchase their car we think he was truly the best. Thanks for an easy trade experience.

mjdelite52

13 de mar. de 2015

This was an unusual experience ( in a good way).My sales person William Mason made this experience fun and stress free. I was with my nephew that was purchasing a car and I end up purchasing my very first NEW CAR. Mason was very helpful and answered my questions. He even helped me clean out my trade-in. This car buying experience was the best ever. Everyone was nice and friendly. I still BRAGGING out McDONOUGH TOYOTA!! (with a BIG smile on my face)

JakeC

13 de mar. de 2015

Went for service maintenance. Staff was very polite and helpful. Service done very quickly as well

Huberta Waller

13 de mar. de 2015

It took more then 2 hrs for just an oil change!!!!. It should have been free by then.

Baronique B Neal

11 de mar. de 2015

Very happy. I would buy there again and again I'm very happy, very happy. Oh and thank you Christopher Brown

Paulette Aime

10 de mar. de 2015

Brad was great! He kept me well informed of the process and the time frame of the service.

Stanley

4 de mar. de 2015

Sheri took her time to understand my situation. She tried to put herself on my shoes so I could make the right choice and decision. Even though, she did not really help on the price, she tried her best. When I saw they didn't give me the deal I wanted, managements tried their best to accommodate and make me a happy customer at the end. Phil Shakespeare gave me really good advices for my next 2022 Toyota purchase.

Frank Roberts

4 de mar. de 2015

I went to get my truck its regular service. The process was nice and without problems.

David Turner

3 de mar. de 2015

The sales person Leon Poole was very professional, polite, very knowledgeable, and patient. He made my first time as a car buyer a great experience. I would recommend him to anyone. And the manager Mike Neves was very nice.

Anthony S. Ford

2 de mar. de 2015

I had an Outstanding experience and will return at a later date.

Ieisha.S

27 de feb. de 2015

Me and my boyfriend were at the dealership for 3 hours (first time car owner, no fault of the dealerships) but Willam Mason took away the frustration that could come with purchasing a car, completely easy. He made us feel comfortable and really went out of his way to make sure we were taken care of. The other staff members were very nice as well. I will definitely return and recommend.

xa5million

25 de feb. de 2015

I really enjoyed the friendly attitude from the entire staff even if they was not helping me directly most of then ask if I needed anything. Plus Nicole Sims did a outstanding jib in helping me find my choice of car that fit my budget plus had style.

Willie R. Jones

25 de feb. de 2015

Service was good, facilities were clean. I would recommend this dealership to anyone.

shaunteesmithatyahoo.com

22 de feb. de 2015

I usually shop online for cars. If it looks great and the price is right I'm sold. When I saw the kia I had searched for, for months online at McDonough toyota, the next step was to get the price right. Ron along with the financial team was able to deliver. Thanks team Toyota of McDonough!!!

Annette Riddick

19 de feb. de 2015

The service was great and I would recommend them to everyone who needs a car.

HamptonIn

19 de feb. de 2015

The sales experience was very lengthy and painful. It was the Service Manager who sold me the car. The actual sales staff were standing around and not doing anything. Odd. But, after making the deal for the car I wanted, I arranged for my own financing through my credit union and brought them a check. I later received a letter from Toyota stating that my loan request was denied. (My credit score is 825). I didn't ask for, nor apply for, financing from Toyota. The Toyota of McDonough loan guy was very sneaky, and I had to constantly tell him, "No" to his stern request that I finance my car through him, and that I buy extra stuff, like service agreements, etc.I brought the new car in for its first 5000 mile check after making a reservation. Nobody greeted me in the service bay, which was empty. So, I walked in and stood around until a service rep got around to waiting on me. In the meantime, another customer drove in to get his 10,000 mile check, which included an oil change.The second customers car was driven off, then mine. The second car was brought back in about 40 minutes. I watched as 15 minutes rolled by until the service rep advised the second customer that his car was ready. About 15 minutes after that, my car was driven back into the service bay. I waited another 10 minutes until the ponderously slow service rep called out my name to get my car.The actual service on the car was performed properly. I've had other vehicles in this shop and I have no complaints about the mechanics doing the work.On the plus side, this dealership is in close proximity to my home. Their inventory is good. The customer waiting area is large and comfortable, with fresh donuts and coffee.Negatives are with the sales department, finance department, and customer service. I'll probably still do business with them, only because I don't want to drive any farther than I have to. I would still recommend them, but be very wary of the sales and finance departments. Do your homework first!

Cpierce Jackson ga

17 de feb. de 2015

From beginning to end my car buying experience was easy and stress free. My car was ordered and came in earlier than expected. I received a call as soon as it arrived and it was ready to be picked up within an hour or so after arriving.

Fran Jones

16 de feb. de 2015

i always receive good service at this dealership and this time was no exception. My car was running rough and I was afraid I would be stranded somewhere. I entered the service department near closing time but, they took care of me and got me on my way. Thank you Toyota McDonough!

Darlene Banks

11 de feb. de 2015

Michelle, the servicce person that helped me was very friendly and courteous

Clarke Newcomb

11 de feb. de 2015

The best experience I've ever had buying a car. I've brought a lot of cars in my days! Thank You!

vera blake

5 de feb. de 2015

When I walked into the dealership, I was met with personnel who was very polite,and caring, which resulted in me being very satisfied with the entire process. Mr. Ali ex[plained to me everything, and tried his best to help me.Thanks very much and I wish you all continued success.

Mannie

4 de feb. de 2015

From the moment I arrived to the moment I drove off in my new Toyota Corolla, I had a great experience! Everyone was polite and friendly. What I liked most about the employees that worked with me was their honesty. I also admire their willingness to help by working with me to ensure that my monthly payments are affordable. I will definitely recommend Toyota of McDonough to anyone who is looking to purchase a car!!!!!

Eddie White

4 de feb. de 2015

The best car buying experiencing ever. Very knowledgeable sales associate. Teddy did an awesome job at Toyota of McDonough assisting us with buying two new vehicles. He ensured to get the best financing options to fit our needs

Bill

3 de feb. de 2015

We just had our 4Runner repaired by another Toyota dealer a few days ago at our expense because Toyota of McDonough refused to repair it. We purchased this vehicle new from them when they were Hank Aaron Toyota. We purchased service coupons good for 15 oil changes and also an extended warranty to cover repairs. All we used them for then was oil changes and nothing else. We didn't have a problem then. Then came the day our 4Runner needed a repair, a major repair. That's when we found out what kind of service department they really had. Our differential was bad with a loud roar and I even told them what was wrong with it when I took it to them.Their so called diagnosis was that the wheel bearings were bad instead. They replaced them. I picked the car up that afternoon and as I was driving away from their place it had the same exact roar that I brought it in for them to fix. I took it back and told them it was not a bit better than it was. They so called diagnosis it again and tell me that the tires are causing the noise now.They refused to do any more work on it. Our extended warranty expired three weeks later. 9532 miles later the roar was so bad it wasn't even safe to drive. The Toyota dealer that has repaired it now told us it could have even locked up. That is very dangerous. We just had the differential replaced and it is now whisper quiet. And by the way we have the same exact tires on it that Toyota of McDonough said was causing the noise. They are also whisper quit.This dealer has cost us a lot of money. $2603 to replace the differential. The money we spent for the extended warranty and deductible with them is money down the drain. When we took our 4Runner to them we thought that it would be repaired correctly and every thing would be fine. It wasn't. We even wrote Toyota Motor Sales a three page letter about this. Any automobile repair facility that would let a vehicle leave their place making the same exact noise that it was brought in for to repair and tell the customer that it had been repaired and then refuse to repair it when it was brought back is as unethical and dishonest as you can get.This is exactly what Toyota of McDonough done to us.

caprice rushin

3 de feb. de 2015

It was a warm feeling to be around people who treated you like family matters and safety first.

Lennie Young

2 de feb. de 2015

I was very impressed with the service I received. This was my first visit, and I was given a brief tour as to where everything was (never had that done). The service technician was very pleasure and the customers lounge was clean and comfortable.

Billy Hendrix

2 de feb. de 2015

I always have a great experince at Toyota of McDonough.

Wodoms

29 de ene. de 2015

Found the vehicle I was looking for in a short period of time and financing was painless

susan McClain

28 de ene. de 2015

It was the most pleasant experience I had ever had.I was hoping for a better deal.But I understand the credit score.When you fall on bad time you pay.But will build it with the car.Thanks again for the kindness.

nicole

27 de ene. de 2015

The facility wad great I could watch them service my car on the TV monitors In the lounge the wait was my only complaint but other than that I satisfied and will be returning soon

Ricardo

27 de ene. de 2015

I was there for an oil change and the service was very fast and efficient

Dr. Teresa R. Harvey

26 de ene. de 2015

Visited this dealership for a quick oil change and tire rotation. I had a great experience. They had be in and out with the hour as promised.

Lynne B

23 de ene. de 2015

I bought my new 2015 Camry from Toyota McDonough. I was a little hesitant because my 2007 that I traded was still a great car, which I bought from them also, and I wasn't really wanting a car payment again plus I don't like the high pressure sales that usually comes with buying a new car. However, the sales man, Leon, made my experience great. He gave me just what I asked for and never tried to pressure me or sell me something that I didn't want. I really feel that everyone I encountered during my time there was honest with me and they really made my experience a pleasurable one. I will definitely recommend Toyota of McDonough to anyone in the market for a new car. Thank you all so much.

Orrin Smalls

16 de ene. de 2015

Service professional .Charles Strawn is a straight up guy. Would only like to work with him.

Greg

15 de ene. de 2015

I brought my classic 2001 Toyota mr2 with 31k miles here for a popping problem when backing up. The moronic incompetent mechanics as they call them. The mechanic advised its because I was backing up on gravel and needed back tires. Now mind you their lot is NOT gravel and the noise came from the front NOT the back. So we did tires. Popping gets worse. The awesome mechanics say oh need front end alignment that will find it. Car was perfectly aligned, yet we do this and popping is ever present. On the 3rd trip back they tell me they torqued everything down to factory specs and fixed it. Well popping was there and worse. So took a trip to Fla and on this trip car begins to sway back and forth and have to white knuckle to maintain lane at 75-80 mph. Once again I go back. And the most awesome mechanics tell me this is caused by wind. WIND? seriously? must have been 8 hours of hurricane force winds on that trip yet took entire trip with top down. So, I take my car to a reputable mechanic and within 5 minutes he diagnosed the problem. Tire rods worn out need replaced. Imagine that weren't gravel nor wind. Of course he did ask if Toyota had boulders in their parking lot to cause that popping. So, after being repaired, I will be taking Toyota McDonough to court to recover my money for bogus xxx repair claims and tires I did not need. I would advise no one to EVER have their car looked at by these incompetent clowns! Guarantee I will never step foot in that dealership again! Afterall, they are Toyota. That's what they do, sale, work on yet they haven't a clue

Sara Lyles

14 de ene. de 2015

Clean facilities, friendly , knowledgeable, courtesy employees I every area.

Toyota McDonough customer

13 de ene. de 2015

I appreciate the wonderful service I received the facility was clean I enjoyed watching the techs service my car they have cameras in the area so that you can watch while waiting

STEPHANIE WATKINS

12 de ene. de 2015

NEIL WIILLIAMS AND BRIAN MALONE WERE GREAT SALESMEN

Yellowribbon

8 de ene. de 2015

Awesome crew and great team! They took care of my family and I from start to finish, and then continued to follow up with me after the sale. They were extremely patriotic, every employee thanked me for my service when I was in uniform. They not only got us into a new Toyota Corolla, but they worked with us to make sure we could handle the payments. They were not pushy or shady at all, being upfront with everything and then allowing my wife and I to talk it over. I strongly recommend other dealerships use Toyota of McDonough as a role model!!

Zach T.

4 de ene. de 2015

Great service that resolved the issues I was having with my car.

Kenneth Biggs

3 de ene. de 2015

They were very helpful. They were very helpful at showing me all the cars I wanted to see

danna giordano

1 de ene. de 2015

I dealt with a Charles Strawn. I had a few bad experiences at this particular dealer with the repairs done on my car in the past. But I must say this time my service provided was exceptional . Charles provides excellent customer service. I actually left happy and feeling pretty good. And so far so good with the car! I am very happy with the overall service provided. I will be honest and say that all of the people working as service advisors have always been very nice and provided good customer service. I have dealt with a Mark M and a Michelle. Who both still work there and deserve to get recognized. This is the first time I have been sent a survey. My problem has always been with the repairs done on my car. But this time someone worked on my car that has worked on Toyotas for 25 years and he also done and a great job! I am very happy this time around and I will be back! Please tell Charles thank you so much for listening well and making me a happy customer!

Warren Laing

1 de ene. de 2015

Was having my car services and was considering purchasing a new RAV4, could not find an interested sales person to help.

phil

31 de dic. de 2014

qot a very good deal on a 2015 camry . folks go see greg knight at mcdonough toyota for great savings on your next car or truck...

C vinson

30 de dic. de 2014

Called service dept on Christmas Eve for oil change. Told bring in they could get it done. I was in and out in 45 minutes!

mreese70

19 de dic. de 2014

Went to Toyota of McDonough looking for a Corolla and I told Mr. Poole that if the numbers don't match up, please don't call me. Well Mr. Poole didn't call me so I assumed the deal was dead. Well the deal wasn't dead, the deal came through with a vengeance. My wife and I went down and did a sign and drive with no money down on a 2014.5 Camry SE and Mr. Poole was excellent with everything. I would recommend Mr. Poole to everyone and I do time I find out they are looking for a new car. GREAT JOB MR. POOLE and Toyota of McDonough.

JaquiaraRussell

26 de oct. de 2014

Walked in so my mother could purchase a car and I walked out with a 2014.5 Toyota Camry SE. Leon Poole was very helpful and worked to get me the best deal. Even after I left, the great service continued. I received a call the next day to finance with a different bank and making lower payment. Special thanks to Leon Poole and the finance guys.

carriepeek01

10 de oct. de 2014

Criss was so friendly and knowledgeable and she made the whole experience so easy. We left with an amazing car at an even more amazing deal. I would certainly recommend Criss to anyone. She went above and beyond to help us find what we wanted.

pabolton1

8 de oct. de 2014

We really enjoyed buying our first Toyota! We have been married 43 years and ownedlots of cars ... But this is our first Toyota! What fun to buy it from Alex!

David N Bledsoe

6 de oct. de 2014

Had been to one other dealer and had walked their lot for over thirty minutes and no one came to help. We were ready to buy.So we pulled into the Toyota dealer and looked and Mason came out and ask what he could doHe directed us to the RAV4,we drove it , We purchased it and drove it home. Nice guy,good experience.I would rate him a 9 out of 10,a 10 if he would make the payments for us :-)

aceycd

6 de oct. de 2014

I could not have asked for a better sales person than Gary Coley. His personality, professionalism, and patience was more than I could ask for and, his knowledge of the car i purchased was excellent...I had looked at other cars with other dealerships but none of the sales people could measure up to him.

Kc_atl

4 de oct. de 2014

Nicole was so professional and patient with the process of my parent's car buying experience. She helped us in every step of the way in acquiring the Perfect Camry SE and we couldn't be any happier. There was no pressure of any kind and she was so courteous and aided us throughout the whole process. We would definitely recommend her to anyone who is in search of buying a new car because it will be painless and very easy with her! Thank you again Nicole!

mikey.parker.16

4 de oct. de 2014

I was sold a tire and wheel package I didn't want for $650.00...I told him I didn't want it and he said it wasn't costing me anything. Took so long to get out of there and he didn't go over the bill of sale I was just ready to get out of there. .Got home and seen I paid $650.00 for it... This is just shady practice.. Emailed the General Manager about with no response... The right front brake locked up on me the next day..Will never go back nor will never recommend...Buyers Beware...

zippy65

4 de oct. de 2014

MattieClaudia was very attentive, she made sure that I was well pleased with the car that I had chosen, the color and all the options I needed. I really appreciate that. All the questions that I asked was explained, she was really a nice person and very professional. I was more than satisfied when I left with my new Camry SE.

tiana reynolds

4 de oct. de 2014

Greg was really attentive he made sure that he got the car that I was looking for and the color thAt I really wanted and I appreciate that I'm glad that I went to him because he was a really nice person to help me out when finding my new car.

nouri

4 de oct. de 2014

This is a very friendly environment. Nicole Simms was very polite and professional. She helped me when I asked her about getting a criuse control on my truck. The dealership was so nice that they let me borrow one of their cars while my truck was sent to a company for criuse control installment. Mr. Cleveland is a very cool and humble man. He helped me get my criuse control installed. Thank you for your help and generosity. Criss Castle was very professional. She is very polite and very enthusiastic about her role as a sales manager. I love my 2015 Toyota Tacoma. I hope to drive and enjoy it for years to come. Thank you Toyota of McDonough. Highly recommended.

hatten88

3 de oct. de 2014

Greg was the best. He did all he could to help. I was extremely satisfied when I left. He didn't just sell me a car. He helped me find a car that would be suitable for me. Would I buy another car from Serra at McDonough? YES!!!!

CamrySport

3 de oct. de 2014

I have purchased six vehicles from this dealership, beginning when they were Griffin Toyota, which was changed to Hank Aaron Toyota, and finally Toyota of McDonough. The latest purchase was of a new 2014.5 Camry SE Sport, and I couldn't be more pleased with the customer service. Claudia was very knowledgeable, friendly, well-spoken, fair and honest. I had also brought in a vehicle to the service department, and was very pleased with that department as well. I'll keep coming back!

ohurdle

2 de oct. de 2014

Nicole is a professional and extremely pleasant salesperson. She made me feel more like a friend and less like a customer making my FIRST time car buying experience painless. I would recommend her to anyone seeking to purchase a vehicle. An active listener, she listened to what I needed and what I was willing to pay; satisfying both, I also received a few of my wants as well. Thanks again Nicole and Toyota of McDonough!!!O. Hurdle

bndennie

2 de oct. de 2014

The experience was smooth . I felt like I was important and that I was given a fair deal .. car shopping is a hard and difficult process but I have to say everything went smoothly

Gurley Yea 3

26 de sep. de 2014

Spent 3 days researching and looking at toyota camrys until I was blue in the face. I got alot of call backs and promises from several toyota dealerships whom really in the end did not live up to their promises. Toyota of McDonough did. I was contacted by phone by the Internet manager, Lenita Brooks. I also was called while on the way as well. When both the wife and I arrived we were immediately met by Thomas Cedric whom was very personable, helpful and friendly. I must admit that in the beginning I was a bit hesitant on going to a dealership. After all its been awhile since I bought a new car and the last time I had to fight off the rudeness and unfriendly atmosphere of the place. Not this time. It was completely oppossite. As a whole the dealership is a place I would recommend to others. Please see Lenita Brooks first and she will connect you with an awesome salesperson. Thomas Cedric was totally professional, friendly, knowledgeable of his products and would go out on a limb for you. thanks Toyota of Mcdonough. I also must mention Karl King (Finance Mgr) was awesome with the documents and made the buying experience smooth as glass. Yes we did buy a new camry and loving it. Have to take it back for some small plastic work on the body, but I;m confident they will take care of it. Thanks Toyota of McDonaough, Yea #3 Gurley

S_Avital

3 de sep. de 2014

Incredible experience waiting to service my car at Toyota McDonough they provide me with fresh beverage snack Coffee and donut at no charge they have several TV and WiFi in the waiting room with nice couch and sitting. They try to get you out quick from the service. An absolute wonderful experience everyone should try it.

Shekema_B

3 de sep. de 2014

Everything was good thanks to Charles and his service.

Tina Loftin

3 de sep. de 2014

Excellent Service Excellent Service Excellent Service

Kenyon Minson

3 de sep. de 2014

Great! Why should I say more if liked the service.

samsonrml

26 de jun. de 2014

They told me that they can't control the prices on AutoTrader, and will only honor the price on their website, which was $4,000 higher than what was listed on AutoTrader. Salesman was excellent, it's the management that made this call. They did mention they might honor it if I had come in the day before. Overall, waste of time and will never return.

danieleadams

16 de may. de 2014

Took my car to Toyota of McDonough to get serviced had no Scratches on my car. went out to my car and there was scratches all over it. they said they will buff it out. But Brad the service advisor said the scratches were there before. i would know that there were none i own the car and look over it all the time. basically he said i was lying. Ill let the buff them out but if they don't come out they will paint it. Don't buy a car there or take a car there to get serviced. Rude service manager and service advisors

wesreavis

29 de abr. de 2014

I went in to find a good gas mileage car and BAM, Kyle Gipson to the rescue! He explained in every detail of the car that i needed to know and made me one happy buyer. I refer everyone to this guy, and when I get another car than I'm getting this man to help me out! Good job Kyle!

ph63247

28 de abr. de 2014

I purchased my vehicle from Butler Toyota in Macon Georgia the last three. So when I went to them to buy a car for my son they would not work with me on the monthly payments. So we decided to shop around to other dealership. We came across McDonough on the internet and we called them. Talked to Kyle which we told him what we were looking for and he told us to come and visit and he would help us find a car for our son. When we get to the dealership and meet with Kyle he was honest and up front with us. We told him what we wanted and the price range and he found exactly what we was looking for. My son is very very very very happy with his new car. I like to say thanks again Kyle and the Mcdonough dealership with all your help and I would recommend your dealership to all my freinds, co-workers,family members and anyone looking for a good used car.

TayFaye

27 de abr. de 2014

We came to this dealership expecting the kind of experience we always get. Kyle Gipson was the exact opposite of that - he was quick to offer assistance, he was personable, and he went out of his way to make things easier and possible. It was our plan to get a used car to replace the one we had, and we left with something brand new and much more reliable. The whole process was nowhere near as daunting as it had been before we came here. He was an unbelievably amazing help, and in many ways. I know we'll be coming back here in the future, and directing our friends there.

Blake_Noles92

26 de abr. de 2014

Came to this dealership looking for a more dependable vehicle. The salesman I worked with was Kyle Gipson. He treated us great, and listened to what I needed in my new car! I really appreciate how hard he worked to get me a great deal on my 2014 Toyota Corolla! I will definitely come back for any future purchases, and will be referring anyone I know looking to go see Kyle Gipson at Toyota of McDonough!

blakeg92

18 de abr. de 2014

I would like to thank Kyle Gipson for the best experience I have ever had at a car dealership! This is the first time I have purchased a New vehicle, and it was nothing like I expected! Kyle Gipson listened to what I needed in my new car, and made the process as easy as possible! I've heard stories from other people about their bad experiences, and how they don't like the car buying process! I would recommend anyone looking for a new vehicle to go see Kyle Gipson at Toyota of McDonough! I knew I didn't have the best credit, and didn't know what type of vehicle I could get, or if I could get approved! He worked very hard for me, and got me into a 2014 Toyota Corolla! I would also like to thank Cleveland Tubbs, the sales manager! He came out and introduced himself and he was very professional! Thanks again, Kyle Gipson! If anyone I know is looking for a new vehicle, I will be sending them your way, and I will be coming to see you for any future purchases I make!!!

gsolo

14 de abr. de 2014

Hey Kyle, Man, 'thank-you' for a great job in listening to what type of vehicle I needed as well as financing. Your assistance has been invaluable.Best Regards,Don

ram1717

5 de abr. de 2014

As a first time car buyer, Mr. Kyle Gipson made my experience great. He went the extra mile to help put me in a new car. Was very friendly and as helpful as any sales rep. that i've ever met. He explained all the details carefully and made sure i understood, prior to moving to the next step. It was a good experience and am sure to return for more business in the future.

JanicePriestley

20 de mar. de 2014

I recieved a pre-approval via mail from one of my credit card companies for Toyota of McDonough, at first I just put the letter to the side but once I decide to set-up an appointment just to research my options and it went from there I spoke with the contact person listed on my letter and she told me to come in and she would introduce me to a saleman and that is how I met Kyle Gipson who took great care of me along with Cleveland tubbs and Karl King. I appreciate all of you for your help with recent purchase.Janice T. Priestley

mabrama

18 de mar. de 2014

We went to Toyota of McDonough not knowing what to expect and we are so happy we did. Not only did we get a great car for a great price but Kyle Gipson made our experience so wonderful. Kyle called Nd checked up on us a couple days later and has done everything in hi power to make sure we are nothing but happy. We thank him and will for sure be sending others to visit him and Toyota!!!!

jamesnangelia

10 de mar. de 2014

The Toyota dealership in McDonough presented themselves with professionalism as soon as we arrived on the lot. Me and wife researched what vehicle we liked and attempted to buy new. Me and my wife can be a bit difficult when it comes to major purchases such as a vehicle but Kyle Gipson accepted the challenge. Although the dealership did not have a 2014 Limited 4Runner in stock, the dealership made it their business to get what we had been searching for. Kyle Gipson was instrumental in providing us with as much information as possible about the buying process of the vehicle. Kyle not only anticipated our needs as consumers, he was also a liaison between us (the consumers) and management. Often times communication is broken when it comes to the consumer and the dealership. However, Kyle was able to may the buying process seem painless. Thank you Kyle for your professionalism, persistence and tact. I would indeed refer this dealership to my cohorts, friends and family. I would also refer them to Mr. Kyle Gipson for pleasant buying experience. Thanks guys!!!!!!!!

greenmiles

1 de mar. de 2014

Great service,they worked with me to get the payment that fit my budget,and answer all my questions.The sales guy was very knowledgeable on the Prius.I highly recommend doing business with this dealer,I drove from 50 mi away but it was worth it.

gplus12

22 de feb. de 2014

Beginning with our initial internet inquiry; followed by an excellent face to face meeting with Brian Sumption (Sales Professional) to include a very professional sale negotiation; our experience was GREAT. Some extra accessories had to be ordered to be added to the vehicle, which took 4 days; but Brian followed up with phone calls to keep us informed. The accessories were added on a Saturday and while the add-on did take some time, the dealership was very professional and took customers to nearby establishments to purchase their own lunch. Overall our dealings to date have been GREAT.

Ashley2987

22 de feb. de 2014

Very professional, knowledgable, friendly, and patient!! The service was at a reasonably time and I was worked with very well with the price I was asking for.

consumernews

16 de ene. de 2014

This Toyota franchise openly practices deceptive pricing tactics, and the General Sales Manager is even quite brazen about it. Ask him about the "computer glitch" which resulted in all customers being double-charged for the nitrogen gas in their tires throughout December 2013 (if not before). Fixed yet? Check the MSRP your salesperson quotes you vs. the one posted on the sticker (snap a picture of the sticker before you walk in the door). Even more importantly, ask about dealer fees vs. document fees. Other Toyota dealerships in the ATL area will post "dealer fees" online and on the sticker of the car window. Like anything else posted on the sticker, these are negotiable, and, to some extent, understandable (dealers do have overhead costs to cover). Toyota of McDonough doesn't do it that way. They will tell you there are no dealer fees, and perhaps even offer you a "cost free" loan with your car. But if you take them at their word and don't inspect your documents carefully, you will later discover that they have added a "document fee" of $699 straight into your loan. This is not in any sense a document fee, of course, but simply a way of burying the dealer fee so that most people won't notice it, or question it. It is a deceptive practice that's been outlawed in some states (Minnesota caps doc fees at $50). It's also a terrible, cynical way to treat a customer, as someone to openly mislead and take advantage of by any means necessary. Refuse up front to pay this document fee, or better yet, only patronize a dealership honest enough to post its dealer fee online and on the sticker. Fortunately, that includes most other Toyota dealerships in the Atlanta metro area.

jsharpe251

13 de dic. de 2013

I went into the dealership prepared to purchase a 2014 Corolla. I had picked out two and was just waiting to see the numbers to decide which one I would be driving home in. I had been in the month before and almost bought a used car, but changed my mind. At that time they have valued my trade in (X-Runner) at $14,000. When I get there I was offered $10,000. I explained to the very nice salesgirl I was working with (Kayla Rampley) that there was no way my Toyota truck was worth $14,000 last month and only $10,000 this month. She went back into the little room to try to negotiate for me, and came back out with this man (Cleveland Tubbs). I knew as soon as he walked out I would be leaving. He came out, sat down in the chair, looked at the computer and then the paper on the desk, and said I hear we have a problem. He stared going over the numbers and I stopped him when he got to the trade-in amount. I explained I had done my research and I knew my truck was worth over $14,00 trade-in value. I also explained that just last month they offered me $14,000. He FINALLY looked at me (for the first time) and said your truck in NOT worth $14,000 it is only worth $10,000! Then he said NOW what else can I do for you. I said "give me my keys". He said "NO PROBLEM". He jumped up and came back and dangled my keys up in the air. Now I don't know if this man treated me like this because I am a woman, because I was a different race than him, or if he is just a JERK to all customers, but thanks to him I will be a new HONDA customer! Besides, why would I buy another Toyota when they depreciate in value $4000 a month!!This was not my first bad experience with this dealership. When we purchased the X-Runner a little over two years ago we had a very bad experience. About a week after we bought the Toyota Certified vehicle the clutch went out. Of course it did this while my husband was in middle GA. The dealership close to where he was towed it there and contacted McDonough Toyota fully expecting them to cover replacing the clutch, and covering the cost of the rental car so my husband could make it home that night. They were told that McDonough Toyota wouldn't be covering any of the cost. The GM of that dealership had to call and guilt the GM of McDonough Toyota into paying for some of the repair. The GM at the other location felt so bad at how we were being treated he covered the cost of the rental, so we ended up paying $100 out of pocket. Well, last year my husband hit a pothole and it busted the tire/wheel. He gets out to put on the spare and this Toyota Certified vehicle had no jack! He had to walk to a parts store and buy a jack. We file a claim on the insurance that was sold to us when we bought the truck (that covers wheel/tire). The insurance company wouldn't cover the claim because it has aftermarket wheels. It was the wheels that was on the truck when we bought it! So we were sold a useless insurance policy.

vstrose

21 de nov. de 2013

I came to the dealership to try to purchase a vehicle which I saw online, I made that very clear to all the sales agent including Melinda of Toyota of McDonough the internet Manager. After spending about an hour at the dealership I was very disappointed that i was never offered the internet price, instead she tried padding on that price saying the lowest she can offer me is $17220 plus taxes and fees, when she knowingly knows the internet price was $15500 plus the fees. This was unfair and a waste of my time at this dealership, the nonsense that some sales agents play continuously deceiving customers. Luckily I did not purchase there, but the fact that a manager would deceive a customer like that is horrible, Especially when I made it very clear that was listed online(Craigslist.com) Sad the things managers would do price padding that is illegal right!

Jlb626

13 de jul. de 2013

We have purchased 3 vehicles through this dealership and up to this point had always had great service. This experience was very frustrating. We initially arrived at the dealership for an oil change and while killing time began talking with a salesman about a demo model they had marked down. We explained we were not in the position to buy because of the amount of negative we would be carrying but they convinced us to run the numbers to see if they could get in our price range. To our shock they did and we began the purchasing process. During the entire process we were told we would be financing the truck through Toyota just like our other truck was and at a 1.9% rate. At no point were we told they had not even begun making sure Toyota would finance this deal. After a couple hours we were on our way with our new truck. Unfortunately 9 days later we received a call from Tommy Poor informing us that they had been unable to secure financing. We immediately drove to the dealership to discuss face to face. At that time Tommy informed us we had two options: we could pay a much higher monthly payment or go through his credit union and all we needed to do was lie about where we lived and attended church so we could become a member. This was the last traw and we walked out. We returned the next day and returned the truck. I have never been treated with such dishonesty and lack of respect for the customer. I explained that had they just been up front and honest about the finance issues we would have understood and walked away with no hard feelings. Instead they were focused so much on moving a unit before month end that they lost a customer for life.

tkapschFL

1 de jul. de 2013

Have a home in FL and the Atlanta area, had been shopping around for a couple of months. Through the whole thing Brian communicated well with us, was very informative, honest, straightforward and not pushy which is rare with looking for a car. My wife and I took the trip back home from FL and it was definitely worth it. They had the car pulled up and ready for us to see, and lived up to everything they said they would do. Brian made it the most enjoyable, completely painless car buying experience we have ever had, and I have purchased quite a few cars. We have always believed in Toyota quality but with the level of service we got they will be the first place we check with when we need our next car and will be recommending anyone else looking for one to do the same. Everyone we dealt with from Brian to the management to finance gave us excellent service. Highly recommend to anyone looking for a Toyota or any other vehicle they could get for you!

Remi2393

11 de feb. de 2013

The people here so helpful and knowledgable! They will give you great service and are efficient. I will most certainly recommend this dealership to family and friends.

abcxyz

3 de ago. de 2012

I sent an email to this dealership about needing to trade in my Sequoia and downgrading to an FJ Cruiser. My payments were too high. I have cancer and my medical bills are too high to pay for this car payment anymore. I am also a single mom. I am upside down in the Sequoia and sent all the information about that to the salesman prior to coming out to the dealership. He told me to drive out there and it could be worked out to lower my payments. I had already filled out the finance application indicating I would not be putting any money down and would need to roll the negative equity into the loan. I was approved on the loan. All I needed was the numbers. The salesman, Mickey, had everything hours before I arrived including the VIN# on my trade-in. When I arrived he had done nothing trying to work out the deal. However, he was very nice and pleasant. I did wait a long time and he stated they were having computer problems. He finally came to me and abruptly said, "here's what your payment would be and you need to put $2,000 down". I told him I didn't have any money to put down and I indicated that in the loan application. He said, "then have a nice day" and folded his arms. He turned into the rudest, most arrogant, car salesman shark I have ever seen. I left in tears. I have since looked online and seen that the FJ Cruiser was posted online for $1200 less that what he was charging me on that paper plus wanting the $2000 in cash. Mickey did not care about helping a person who has cancer get a better postion in life to pay their bills - he only cared about selling a car. I'm not sure how he looks himself in the mirror each day.

YOTAFAN181

26 de dic. de 2011

One of the smoothest purchases I have ever had. I went through the internet and my salesperson was very responsive and knowlegable. Will definitely be doing more business with them in the future.

RACECAR

26 de dic. de 2011

One of the smoothest purchases I have ever had. I went through the internet and my salesperson was very responsive and knowlegable. Will definitely be doing more business with them in the future