Gillbobc

17 de mar. de 2016

Found the car online. It was fairly represented in the add. When I got to the dealership I discovered that the dealer had replaced brake pads, done an alignment, tire balance and replace both cabin and air filters. All without increasing the asking price. None of these things were necessary to sell the vehicle. I believe the dealer really wanted to sell a worthy car. Tom Bolger in sales, and his manager, John Weicherding were exceptional. They even went as far as to call me on their day off to follow up on the delivery status of the car. The car had a clear protective "stone guard" film on the front hood and bumper area that was failing, and I requested it be removed. Kudos to the body shop's Matt Nolan who spent over 9 hour making that happen. A tough job for sure. Again this was done without a price increase! I am not a review writer, so for me to do this the service needed to be exceptional. I finish with two thoughts. First don't opt for the stone chip film. Secondly plan your visit to the dealership so as to avoid rush hr traffic, but do go, if you want fair and honest treatment.

TampaMike

12 de mar. de 2016

Great all around no pressure experience. I would recommend Dino R. or Greg W. upon arrival. No hassles from the get go and left feeling I got a fair value for my trade. All around a great experience.

A Truly "Amazed" Satisfied Customer

2 de mar. de 2016

My experience at this location was Amazing!!! The Best customer service ever!!! Steve and Jordan in Service Dept. are the BEST!! A team who truly cares about the customer. Integrity, professionalism, super knowledge, polite, friendly, etc. Steve Canalejo is AMAZING, he went ABOVE AND BEYOND all my expectations!!! I could not have asked for anyone better!! Great Job Toyota of Tampa Bay !! I am so happy to be a customer with your company.

Michael Eady Brown

29 de feb. de 2016

Wow Bob karpati ,mark schools,Brenda Thomas and PJ Leary thank you for your outstanding service you really made me and my wife comfortable. You guys are special addition in the Toyota company thank you very much I'll be in touch

Bob811

26 de feb. de 2016

Just bought our 2nd 'gently used' vehicle (i.e.: off-lease) from this dealer. Like our first one, it was a great vehicle in great shape at a fair price with no 'hard-sell' techniques. Be sure to ask for "Dino" Ricci when you go in, you won't be disappointed. He went the extra mile in customer satisfaction.

JulesM

15 de feb. de 2016

Thank You for Everything Dino and Mark Schols for getting me into my new Toyota Corolla. This is my first time buying a Toyota and I LOVE IT. I will be telling everyone I know what a great buying experience I had at Toyota Of Tampa Bay!!

denise6718

31 de ene. de 2016

New car shopping is very stressful. Everyone I came into contact with was very pleasant and made the process as stress free as possible. They assured I was in good hands and kept working to get me the best price possible.

kaushik N

11 de ene. de 2016

I was highly satisfied with the service of Mr.Kory Chase . Got a great deal on 2014 Camry. Returned home with a great car. Thumbs up for the service.

Janet C.

9 de ene. de 2016

As I am in need of a new car, I found myself doing my homework by shopping around and check out the deals on new and used cars. One of my stops was at Toyota of Tampa Bay, where I have to say, I felt comfortable enough to make my purchase there in the coming weeks. I was greeted by a gentleman Carlos Mandes. He was courteous, very professional and brutality honest which shows characteristic and proves that my decision when purchasing a car will be the right one!!! I left there excited and cant wait to go back for my purchase.... Hopefully when I come back that guy is still there or someone just as good as him...

Rick Rosa

8 de ene. de 2016

Great customer service. Friendly and helpful i would recommend to anyone to contact carlos mandes as hes been polite and in formative . Great dealership.

Katie

7 de ene. de 2016

Johnny was honestly one of the most sincere employee I have encountered within my experience with large purchases. I was a bit apprehensive driving all the way from Winter Park to Tampa based on a few photos that I saw of a car I was more than willing to buy, but in the end I was so satisfied with the experience that it made everything about the car so worth it! Johnny made it all so amazingly memorable. He saw the needs I had for a specific ride and met them! He made sure I have an extra key (which I know these can be quite expensive sometimes) as well as car mats at each eat that were missing since my car that I was buying was used. I have already recommended this dealership to my sister who is also interested in buying a car quite similar to the one I found. Thank you Johnny for treating me and my father so well upon arrival and showing me that buying my very first car can be seamless and fully clear in understanding. They even washed and detailed my car before I left the lot and made sure I was safe with my headlights on for my drive back home.Johnny made any doubt in my mind go away. Thank you so much Johnny! -Katie

Kris

19 de dic. de 2015

Went in for service on my C240 Benz and i had Ryan hes truly awesome took car me on every level even did a follow up on my car n he on point helluva guy luvs n does his job to d max keep up the great work Ryan this be my go to shop now on. Thxx

BEATRICE WRIGHT

25 de nov. de 2015

I had the best salesman. Could not ask for a better one. He took his time with us and negotiated a great deal. Then we went into the business office and got Rob Napolitano. That was a bad experience. He tried to pull a fast one on us. He would not give us 0 percent interest even though we had excellent credit We had bought another truck there two years ago and had no problem. He told us that we could pay it off in 30-45 days which was a lie and not have to pay anything extra but you have to pay seventy five dollars if you pay it off before 6 month. Then I talked to David Farnes. He is a manager. He straightened everything out for us which gave me confidence in the company. I will come back again and tell all my friends to go there

Whydoesbuying A Carhavetobethisway

24 de nov. de 2015

Go to Courtesy Toyota in Tampa they can't be worse...the used sales manager at Tampa Toyota could care less about you as a buyer. Typical pressures from a trained salesman without a real concern to the buyer.

piggylove74

22 de nov. de 2015

I had just been in a serious car accident for the first time in my life which totaled my corolla. To say things weren't great for me at the moment was an understatement. Kory Chase offered me a ride to the dealership as he understood how difficult it was to get there. Kory was very compasionate and honest from the door. Kory Chase strives to get me a fare deal and was extremely helpful and I felt safe... I honestly felt so comfortable and I knew I was getting the best deal, I had already done my homework and went to my bank... Needless to say but will; I received a much better deal with Toyota than my bank. I can say honestly I had over 1500 dollars dropped from the initial advertised cost and only 500 down bumper to bumper coverage, gap, lo-jack, tinted windows, free maintenance for 7 years and more... I honestly can't express any further just how satisfied I am and how professional and trust worthy Kory Chase is and all the staff I came in contact with were exceptionally kind!!!! I would recommend not to waste your time going elsewhere use Kory Chase for a sign and drive experience of a lifetime!!

Valerie

19 de nov. de 2015

I came into Toyota of Tampa Bay Friday to look at an SUV. I was greeted by Jim Alex. He was extremely knowledgeable with your product, and made it very easy to want to purchase a car from him. I had my son and mother with me, and he treated us all with the highest respect. He was very personable and made this process very smooth and effortless. He was the best salesman I have ever dealt with. He came in on his day off to finalize the purchase. I will always go back to Mr. Alex to purchase a car, and would recommend him to everyone. Other salesman could learn a thing or two from him. PRESSURE FREE AND PLEASANT EXPERIENCE!!

Paulette, Toyota enthusiast

16 de nov. de 2015

My husband and I dropped in on a Friday just to look at new cars and I couldn't make up my mind what I liked best. It got late so we made an appointment with the salesman to come back on Sunday at 11:30 to test drive a car and make a decision. He shook our hands and said he would see us on Sunday at 11:30. We came back on Sunday only to be told that it was John's day off. We told his boss that we had cancelled work to be there on Sunday. He said he could not tell us why John had made an appointment for us to come back on his day off. If this is how they train their salesmen in courtesy and customer service, then I don't want to buy anything from them ever.

Anthony

12 de nov. de 2015

Horrible Customer Service I am first time customer with Toyota. Today morning i went to Toyota of Tampa Bay on Fletcher to get done the oil change which was scheduled. Then i went to a person with white uniforms. He told me to stay in the car for my turn. I waited in the car for like 10 minutes. Then i went back to them and told i came for an oil change, Then he gave me the same answer and i went back to the car and stayed there for another 15 minutes. Then one man came and asked how was everything. So overall there customer service is unbelievably bad. I have been to Mercedes and GM. dealerships for the same service with my other vehicles. But i never had such a bad experience. This not a good picture for brands like Toyota and Lexus

Happy Repeat

5 de nov. de 2015

What can I say, except that the entire process was awesome. I have to say, I'm a bit spoiled by John Weicherding, being that my family's last 4 vechicle purchases have been from him. This time Johnny De Micco was working with me as well, and I had the same great experience. These two should go on the speaking circuit and teach other car sales professionals how to treat customers. Thank again John and John!

Brian S

3 de nov. de 2015

What can I say, except Awesome! The customer service, the attention to detail, everything about the buying process was top notch. John Weicherding and Johnny De Micco took great care of me. This is my 4th time purchasing a vehicle from John. These guys set the standard! Thanks for making me a happy customer once again!

PaulG.

3 de oct. de 2015

From the beginning of our experience buying a new car at Fletcher Avenue Toyota, Ahmed Hassan was extraordinarily courteous and helpful. Ahmed was prompt in meeting every one of our needs, everything from answering our questions to the little things like getting us a second bottle of water to drink. He also worked to get us a very good price on the car and he fully explained its features. Ahmed went above and beyond what I would have expected a salesperson to do for his clients. We are VERY happy with our new car AND with the exceptional service we received from Ahmed Hassan!

Disappointed customer

9 de ago. de 2015

While shopping for a pre-owned minivan my husband and I visited all of the Toyota and Honda dealers in Tampa and the surrounding areas. Toyota of Tampa Bay by far had the worse customer service. The Salesmen are rude, the finance manager is more than rude. He actually ripped up our paper work an walked out. they did not attempt to accommodate us as customers in any way. The only thing that brought us there was the inventory.

Smooth Driving

12 de jul. de 2015

Best car buying experience! I was in an accident and needing to replace my much loved 4runner and John Weicherding of internet sales at Toyota of Tampa Bay listened and provided a no hassle experience for me. I was able to drive away with my new "used" 4runner in record time and I appreciate John and all the staff at Toyota of Tampa Bay who made this possible. I was able to fully review all my available options and have a smoother transition much sooner than I had imagined. If you are looking for efficient, timely and great service, this is the place. John went beyond excellent customer service in making this happen for me. Cindy

Patrick Jones

8 de jul. de 2015

This was the first time ever buying a car that I didn't have to spend all day waiting for paperwork or to get the actual car. Everyone there is very nice and John took his time to show me and my dad around the whole dealership which looks great by the way. The Lexus I bought drives like a dream and John gave me all the information about the car I needed. John let me know up front about a missing key for my car and he is working hard to get that second key for me and that I really appreciate him going out of his way to do. So whenever you stop by this Toyota dealership please ask for John Weicherding he will take good care of you. Thanks again John for taking good care of me

W. Anderson

15 de jun. de 2015

Xavier Pesantes was my salesman for my new Camry. Hes render great service for me two years in a row. Xavier youre the best !!! & you rock !!! Thanks for making my buying experience wonderful!

Nursing Student

1 de jun. de 2015

May 30th, 2015 was my very first time buying a car. Robert was extremely helpful and understanding the through the entire process. He understood my needs as a nursing student and what I could afford and was willing to work with me 100%! As a female buying me a car for the first time I was very nervous about being taken advantage of. Robert was very kind, trusting and worked very hard to get me the car I wanted at the best deal we could agree on. The entire process was very short and painless. I left extremely happy and excited about my new car. I would recommend him to anyone who wants and enjoyable car buying experience!

Luciano M.

19 de may. de 2015

My car sales rep Robert Castellano was very professional, friendly, and knowledgeable. He made my car buying experience fast, and efficient. I would have never thought that buying a car would be that smooth, and simple. Toyota of Tampa Bay treated me like family, and they worked very hard to make sure they put me in the car I wanted. They gave me a great deal for my trade in, and offered very compatible rates on my loan. I will definitely recommend family, and friends to go and check out their great inventory of like new used cars. I wouldn't go to any other dealer than this one if your in the market for a new or used vehicle. Thank you Toyota of Tampa Bay, you guys are the best in the business!

RachelW

19 de may. de 2015

As a first time car buyer I was definitely intimidated. Initially I went in for service on my old car, but it continued to have problems and wasn't safe to drive. After speaking with Farook he introduced me to Robert who found a vehicle on the lot that was perfect for what I needed! A 2009 Toyota Yaris with a low monthly cost which I wasn't expecting with my less than perfect credit. I got a fantastic deal and feel that Farook and Robert genuinely cared about the situation I was in and did everything possible to make sure I was happy. I'm very appreciative for this reliable car and can't thank Toyota of Tampa Bay enough! Proud to be a loyal toyota owner!

Cliff

18 de may. de 2015

We have been visiting John at Toyota of Tampa Bay during several car searches and he has always been helpful and willing to go the extra mile. Our car purchase experience was excellent and we are looking forward to many miles of happy driving. Very impressed with the dealership and they are worth driving the extra distance from Pasco/Pinellas. Great job!!

Shonda

16 de may. de 2015

Upon arriving to Toyota of Tampa Bay, Robert welcomed me and was willing to help. I told him exactly what I wanted and he made it happen. Very simple and quick process. Ask for Robert if you want a great experience.

unsatisfied customer

10 de may. de 2015

Just wanted to say how disappointed I am in your dealership. When I came into purchase a car from your dealership I was assured I could title it in Colorado tags as I was moving there in less than 30 days. Then when I put a $500.00 deposit down and was told it would be refunded when you locate a car and we complete the transaction. I already paid the $500.00 balance on my credit card and held a $0 balance, I was told I could not have it reimbursed as it has to go to the same credit card. I am in the process of moving and counted on the $500.00 upcoming and now I have to make other arraignments as your dealership mislead me again. They put the $500 as a down payment when I was told several times it would be reimbursed to me directly and never stated putting it back on the same card it was taken from. The night I came to trade in my car and to complete the transaction for my new 2015 Toyota Rav4 I was told by the representative that he would take off the wheel locks on my trade in and let me know the next day (Saturday) that if the wheel locks could be used on my new car. He also guaranteed to contact me to let me know of a transportation service that would ship my car to Colorado. I had to follow up a week later only to be told that my car had sold and they no longer have the wheel locks and provided me with the number but did not do anything he stated he would do. We have purchased 2 vehicles from your dealership and we can guarantee never to return for a service or any other items with the way everything has been handled. I believe that the $500 should have been returned to me and the wheel locks regardless if they fitted my vehicle or not as they were not valued with my vehicle and I was told by the representative that he could contact me in regards to their status on the new vehicle. Once the transaction was complete the representative basically wiped his hands off and did not complete anything he stated he would do and completely mislead me.

djred

8 de may. de 2015

Robert Castellano is a great salesman to work with. He has a very friendly demeanor, and is very informative regarding all Toyotas. Upon arrival at the dealership I was extremely overwhelmed with the amount of selection, but Robert was able to help me make a great decision. I'm really happy with the entire experience. I'm a very indecisive person, but Robert had a lot of patience and understanding. I can't say enough good things about this dealership, and Robert Castellano. Totally worth the drive. :-)

Jim McCleary

1 de may. de 2015

Our experience with John Weicherding was outstanding. We traveled from Kissimmee, aproximately 75 miles to view a vehicle I found on line at the dearlership. John happened to be off the day we decided to view the vehicle and made time to meet us anyway. True dedication to getting the job done. The presentation was highly professional even though it was raining and we were viewing a convertable vehicle. We decided to purchase the vehicle and of course took it home. The vehicle was a pre-owned car that was 2 years old. The only flaw in the whole process was the detailing of the vehicle was far less than exceptable. I'm writing this two days after my purchase and still see a filthy rear window that is somewhat difficult to reach. This vehicle was a new arrival at the dealership but should have been detailed far better than it was. Like I stated before, it was raining when we purchased the car. John couldn't see the condition of the vehicle or he would have made sure everything would be right. Trust in your employees is vital. Toyota of Tampa - Do followup with your detail department. Had it been a clear day we probably would have decided to wait to buy the vehicle.

Danny

1 de may. de 2015

Sammy was our great salesman who assisted us in finding a new car for our family. He was courteous, listened to our needs, and helped us find a car that day for a great price. We've had our car for three weeks and it's been running perfectly. I feel like we have established a relationship - I can take the car in for repairs if needed and will be taken care of. Great Job, Toyota of Tampa Bay and Sammy. Thank!

Kathryn

20 de abr. de 2015

From first point of contact my Husband and I were impressed with Robert Castellano from Toyota of Tampa Bay on Fletcher. The response to emails and phone calls was very fast. We had been to other dealerships that evening, by the time we got to Robert we were tired and almost ready to go home. Knowing we were coming and under time constraints, Robert had the car pulled up to the front door and was ready for us with a big smile. We didn't feel under any pressure to buy and took our time looking over the car before taking it for a test drive. Robert was courteous, professional and very informative, he knew the cars history. We purchased the car, the price was very reasonable, and we absolutely love it. The paperwork was given to us on a flash drive, and the whole experience very enjoyable. One week later, Robert is still looking after us and we couldn't be happier with his service.

terry lake placid

11 de abr. de 2015

second purchase at this dealership. Narish was a much better person to deal with. Great experience.

JOANNA

9 de abr. de 2015

THANK YOU TOYOTA OF TAMPA BAY FOR GETTING ME INTO THE CAR I WANTED . I HAD THE BEST EXPERIENC AND A AWESOME TEAM FROM MY SALESMAN KAMEL ISSA TO MY FINANCE SPECIALIST ROBERT WHO MADE IT HAPPEN THANK YOU I LOVE MY NEW CAMRY. SINCERELY HAPPY CUSTOMER

Lois

6 de abr. de 2015

I called Toyota of Tampa Bay when I decided to buy a car. I had initially spoken to Cody but when I called back he was busy. Narish took my call and was very nice. He told me to come on up to the dealership and they would put me in a car. So, when I arrived Cody was free and I went to his desk. (Cody had made the initial call to get my business). Narish came over and we began our search. We all a fun time and the atmosphere was so relaxing you would never know they were trying to sell me a car.

C woods

31 de mar. de 2015

We have the opportunity to work with John Weicherding in our car buying process. He kept things simple and easy and we really appreciated it. We knew what we were looking for and what we were hoping to spend and he made that happen without a lot of stress! THANK YOU FOR THAT!!!!!! Appreciate the help and love my "new to me" car :)

Jon

31 de mar. de 2015

I just purchased a Toyota Certified 2012 Toyota RAV4 from Robert Castellano at Toyota of Tampa Bay. I typically dread the used car shopping experience! Mainly because of high pressure salesman that are not all that knowledgeable about the cars they are selling. But Robert was very low pressure and fully informed on his available inventory. The whole purchasing process was quick and easy. Most of all, based upon my purchasing experience, Toyota of Tampa Bay strives for customer satisfaction! I'll be a returning customer for sure!

daphon was very helpful

31 de mar. de 2015

I enjoyed the whole process. Everyone was helpful and i did feel cheated. Great job.

michael caliz

31 de mar. de 2015

I have always dreaded buying a new car. But this time around was great. I ready liked not they when paperless and put everything on a flash drive for me.

Valerie

31 de mar. de 2015

John Weicherding was very helpful when I purchased my first brand new car. He made sure I got the best deal and explained all my options. It was a truly exceptional experience ;)

Kelly Davidson

30 de mar. de 2015

Went to Toyota of Tampa Bay worked with John Thompson. He was extremely helpful and showed great customer service. When I am ready to buy I will definitely be going to see him as well as recommending him to all my friends!!

Tyler Johnson

30 de mar. de 2015

The dealership was really cool- nice place with a movie theater. John Thompson helped me and was great. Showed me what I needed and around the dealership. Everyone I met was real nice. I will be back. Thank you.

Venita McKinney

29 de mar. de 2015

I was looking for a 2015 /Camry Toyota when Daphon Baker come to me with smile on her face so pleasant. Daphon Baker was so extremely knowledgeable about the Toyota Camry I took an test drive of the car and brought Toyota Camry. I'm Very happy I brought the car. Toyota Tampa Bay is a great place to buy a car. Daphon was wonderful.

Sunshine

29 de mar. de 2015

Last year I went into the Toyota of Tampa Bay dealer for a rountine oil change and ended up buying a car from a very sweet & pleasant sales lady by the name of Daphon Baker. She came over with a smile and started talking to me and made me feel really comfortable...Daphon is the only real reason I brought my car. Don't get me wrong I love my car. But nice friendly people always makes life more pleasant.

Frank T

28 de mar. de 2015

I was looking for Highlander. The salesman John Weicherding was not only personable but very knowledgeable about every aspect of the vehicle. He was a pleasure to work with, so much so that I purchased the vehicle.

Ann Haga

28 de mar. de 2015

When we called John Weicherding at Toyota, we had been all over the areas car dealershipsand where more than exhausted and irritated with the whole situation... Not to mention we weren't really planning a car purchase in the first place, but forced to do so due to having our parked car crashed into and totaled. Dealing with John W was a pleasure from that very first phone call. We appreciate how responsive, attentive and willing to help he was from our first conversation. He kept us updated on the car of our interest even when nothing new to report just to let us know it was in the works. That's something you don't come around all the time in today's business world where most of the time you don't even get a phone call back! From there on the whole buying experience was very smooth and FAST! John guided us through with some truly professional staff; Steve Davis approved me speedy quick, in less than 5 minutes he called me back to tell me to come and pick up my car. After that, the ever so dreaded F&I department... But Dave had us in and out in no time, I have never bought a car this fast and easy before. Thank you to John and rest of the staff at Toyota for outstanding service!

ArDelia

27 de mar. de 2015

Found the perfect Prius online. Great price. John Weicherding went out of his way to be very helpful. We will definitely be back to purchase any future cars from John.

AH

26 de mar. de 2015

Enjoyed working with John Weicherding today toward the purchase of a used car. Maintained a friendly disposition and genuine interest in customer-oriented service, while still providing the space and privacy during the whole process. I personally appreciated his discretion provided to me and my husband during certain parts of the transaction. It's not very often that you step into a dealership and have space to breathe or look at the selection before a salesman is jumping on your back. However, I am pleased to say that I did not sense this at all from John; He is personable, trustworthy, and provided great advice in the process! Would buy from this guy again!

Grey Family

26 de mar. de 2015

Out shopping for a new Toyota we stopped into Toyota of Tampa bay and were introduced to John Thompson. He was extremely knowledgeable and very easy to talk to with a great scene of humor. We were only there to gather information; but will likely be back to see John!

D Garcia

26 de mar. de 2015

I came into Toyota of Tampa Bay for service and I'm considering a new Camry. I've met John Thompson before....and he is always professional and answer's all my questions. Ill buy from John when we're ready and would recommend him to friends and family.

Sally

24 de mar. de 2015

I recently bought a 4 Runner from JOHN THOMPSON at TOYOTA OF TAMPABAY. If you want a great non-pressure salesperson and the best price in town then ask for John Thompson. We had shopped other dealerships and found that John got me the best price and his service was excellent. He made this a wonderful buying experience. Definitely will refer all my friends! Thank you Toyota of Tampabay.

Andre Nevarez

24 de mar. de 2015

Our buying experience with john thomson was great,very helpful getting what we wanted.a And getting the numbers down for us.thanks to all managers.fianace .and mr.Thompson. johnny thanks again

Barbara S.

24 de mar. de 2015

I had a great experience at Toyota of Tampa Bay. My salesperson was John Thompson and he was kind, courteous and very patient with me. I hadn't purchased a car in a long time and was very nervous about the process, but John held my hand throughout . He made me feel very comfortable and was very informative. I also thought the dealership was very impressive and everyone I came in contact was very professional and accommodating. Thank you, I will be back soon!

Nia S.

24 de mar. de 2015

John Weicherding helped make my first car buying process a breeze. I am still appalled by the amazing service I received. I gained a trust worthy car salesman for life. It should be imperative that I buy all of my vehicles from him. I drove 4 hours just to buy my first car, I wouldn't mind doing it again. He was very professional and handled business without the gimmicks and games. I would recommend anyone to buy a car from John.

Chris

24 de mar. de 2015

John Weicherding was a great salesman. He was able to get me in a car and went out of his way to get me what I wanted for my trade. I would recommend him and this dealer to anyone.

Ashlee Sanders

23 de mar. de 2015

My experience with Taeja at TOTB was by far the best experience ive had! Very nice and personable person. She will work with you at whatever extent you need her to! You will NOT be disappointed if you go and visit Taeja at TOTB!!!

norman

23 de mar. de 2015

Narish was by far the best sales person I have ever bought from I am the.hardest person to deal with I insist on the best.deal possible Narish met all of my expectations I would recommend him to any one looking for a toyota You will not be disappointed

Monique J.

23 de mar. de 2015

I filled out an app on the Toyota of Tampa Bay website, I received a call from them about a couple hours after wards. I spoke to Kamal who was a very nice gentleman, I told him up front what I had to spend, what I was looking for as far as price, payments I was comfortable making and my current credit status. Which was low, due to a bankruptcy that was discharged about 8 months ago. He assured me we could work something out, and to come in on Saturday. I went in on Saturday with what we discussed, and sure enough I drove off with a car. I drove in with a 2000 Camry and drove off the lot with a 2010 Corolla, wasn't my first choice but it still all worked in my favor.My payments ended up being 30 less than what I told them I was willing to pay. Not to mention I was therefor 4 hrs and anyone who's purchased a car knows it can take up to 8 hrs or more. My car came with a warranty and 2 free oils changes. Overall I'm satisfied and would recommend Toyota of Tampa Bay to everyone.

Roy H.

23 de mar. de 2015

John Weicherding and Farouk Hosein made our car buying experience the best ever. I highly recommend John and Toyota of Tampa Bay to anyone in search of a new or pre-owned vehicle.

Claudia

23 de mar. de 2015

I went in to Toyota of Tampa Bay as I was checking a car out I saw on line. I wanted to see what the car looked like and if I would like a Camry. My salesman was Robert Castellano and he was very nice and very helpful. When I saw the car I really loved it but needed it to work for me on my trade in. He went and negotiated for me for the best trade in value and made it possible for me to get the car. With the help of Jesus and Robert I am now an owner of a Camry and love it very much! I had to come later with some information for the final paperwork that evening and his friend Sammy helped me with knowledge of the different areas of the car. I would recommend anyone to purchase a car from this dealership and to use Robert as your salesman.

George

22 de mar. de 2015

We drove from central fl to meet John Weicherding and we and the best no nonsense friendly buying experience. John was great and Favid Farner in finance was awesome as well. We will definitely return to Toyota of Tampa Bay to purchase another vehicle.

Eunice

22 de mar. de 2015

I went to Toyota of Tampa Bay and I was helped by Narish. He was very helpful and work with us to get the best deal for a new 2015 Toyota Corolla. Thank you Narish for help me to get a new car!

Valerie R

22 de mar. de 2015

John was very helpful and went over all the options I had and helped me to learn how to use the car. Will use again.

keywanie

21 de mar. de 2015

I went into Toyota of Tampa Bay , i was referred by my brother Levi and was helped by Pricilla Veiga. She was very helpful and i will refer my family and friends.

Mary Hillsborough Schools

21 de mar. de 2015

I went through those doors of Toyota of Tampa Bay to meet my car of my dreams and yes I found it thanks to John Weicherding internet sales and leasing manager who was great in providing customer service . John told me you will leave with a car today and yes I did he took me straight to my car"it was love at first sight" I love my car white Scion iQ 2012. Thank you John for your excellent service and willing to help customers meet their needs. I sure recommend my friends my family to see John at Toyota of Tampa Bay.

Jeff Houhoulis

20 de mar. de 2015

John Weicherding was exceptionally patient, professional and very kind through the whole purchasing process. I would definitely recommend John to a friend or family member!!

Linda Arne

20 de mar. de 2015

This place is AWESOME!!!! They were able to get me into an amazing vehicle with my less than stellar credit. The customer service I received was above par. Kevin Lofton my sales rep, and Badre the finance manager treated me add though I were more than my credit score. Needless to say my 2011 Camry XLE looks good on me!!! Thanks Toyota of Tampa Bay!!!

levi hudson

20 de mar. de 2015

Came in today pricilla veiga help me 2015 corolla she was so nice and helpful. I will recommend everyone to her!

marg201

20 de mar. de 2015

Had a very helpful saleswoman. She really went to bat for me And got me into a car I will be very happy with

Carol

20 de mar. de 2015

My experience of meeting Daphon Baker as my sales person was extremely professional and knowledgable about her cars was very impressive.

Daphon baker

19 de mar. de 2015

Daphon Baker sales and leasing Consultant was very professional and knowledgeable and informative. I went to service my car and ended up purchasing a brand new car. Because of her information and knowledge she was able to make me drive away with a new car. I am very pleased with the level of customer service I received.i wish we can have this type of service everywhere. And she was not extra nice because she wanted me to purchase a new car but it was part of her personality.

Tim Hanna

19 de mar. de 2015

I was really short on time and I wanted to get as much done over the phone as possible so I don't have to spend a lot of time at the dealership. I was able to get an appraisal on my trade, negotiated a price on my new RAV4, secured financing, and knew exactly what my monthly payment would be while sitting at my desk at home. I called several other dealers locally and I was told in many different ways that they couldn't help me that way, that I would HAVE TO go to the dealership to get any concrete information. So my wife and I decided to drive from Orlando to Toyota of Tampa Bay with our 2 children although we were a bit skeptical. When we got to the dealership we met with Internet sales manager, John Weicherding, who was very respectful of the fact that we were short on time. He knew his inventory very well and was able to guide us to our new car within minutes. We found that most of our paperwork was already filled out, we just needed to review and sign. Everything was exactly as discussed over the phone, NO SURPRISES. Completing our paper work in the Finance office was a breeze. The best car buying experience anyone could have had.

Deborah

19 de mar. de 2015

John Weicherding at Toyota of Tampa Bay is absolutely AMAZING!!! You have to go see HIM if you want a car and SPECTACULAR SERVICE!!! I have never been treated at ANY dealership EVER with the patient, caring attitude I experienced with John. He helped me find just the right car (and quickly) that fits my needs perfectly. He spent a lot of time with me, answering all my questions and taking the helm to assist me with my insurance company so that I could seamlessly bridge the gap between my old car and the car I purchased at Tampa Bay Toyota. I know that my being satisfied mattered to the utmost to him-wow, a salesman with a heart! John is one of those rare gems that comes along when you are shopping for a new or used car -the kind of person who goes way ABOVE and BEYOND what is "normal" in this type of business.....and he does it EVERY DAY--"normal" for him!

Salina Almonte

18 de mar. de 2015

I had the best experience ever. John Weicherding and his team worked very hard on getting my husband and I approved to purchase our car. I would highly recommend to everybody I now that needs a car. I wish them all the best in the future and many more sales to come. Thank you guys very much.

MARK GREEN

17 de mar. de 2015

MY WIFE AND I BOUGHT A 2012 TOYOTA HIGHLANDER FROM JOHN AT A GREAT PRICE AND HE IS HELPING US WITH SOME PARTS THAT WE NEED. I WILL MAKE THE DRIVE BACK TO TAMPA THE NEXT TIME WE NEED CAR. A GREAT PLACE TO BUY A CAR . THANKS JOHN AND ALL THE STAFF.AT TOYOTA OF TAMPA BAY!!!!!!!

C & M Ball

17 de mar. de 2015

We drove over an hour to Toyota of Tampa Bay on Fletcher to look at a used Toyota coupe that our son was interested in. Our son had called the internet salesman, Robert Castellano the previous day. The coupe was not available as it was just purchased, literally. Robert patiently showed us their used car lot. They had a great variety of used trucks, SUVs, coupes, hatchbacks, sedans, etc. We were able to find a certified Scion within our price range. We, including Robert, were able to secure a great price. We were so impressed that we decided to look at the new and used RAV4s. We test drove a certified 2014 RAV4 with only 15,000 miles and fell in love. It had everything that we had been looking for. So, Robert went to work again. He secured a great price for this transaction as well, including the trade-in offer. We left around 9:30 with TWO awesome cars! Robert stayed until we left. He checked in on us to make sure that the financing went well and transfer of vehicles was successful. Our son was not aware of our purchase. Needless to say, he was elated and has been showing off his new car to all of his friends. We love our RAV4! I recommend Robert Castellano and Toyota of Tampa Bay on Fletcher to all who are looking for a fantastic, reliable, certified, and clean used car at a great price! You will be impressed!

jmae

16 de mar. de 2015

I recently purchased a car my sales Consultant Daphon Baker went far and beyond her duties A1 customer service my nephew adored her ... Thanks Daphon

Alfredo monroy

16 de mar. de 2015

Priscila was very helpful very good customer serviceo

Duane G ashby

14 de mar. de 2015

I went in to Toyota of tampa bay with a baddie he was looking for a corolla or camery and that's where I meet john Thomson he greeted us with a warm and friendliest attitude I was not looking for a car or truck I was the one that came out of there with the best deal the service was the best I had ever received I like my tundra so much that I wouldn't think twice of recommendeding him to all my family and friends my overall experience was the best thank you john Thomson and I will be buying my next car from where ever you are friend sincerely Duane G ashby

DGaffney

14 de mar. de 2015

The best car buying experience ever! Pricilla was the sales agent who I dealt with and she was very professional. I did not feel pressured to buy, it was more of a "how can we help you" vibe. The facility is huge and there are so many vehicles to choose from too. The people were very welcoming and friendly. I am definitely recommending them to all my friends. I am so happy with my Corolla too. :)

Rick

14 de mar. de 2015

My experience purchasing an automobile at Toyota of Tampa Bay was a pleasant one. This was made possible by the efforts of John Weicherding. John is knowledgeable, courteous, and displays a sincere desire to assist without ever coming across as high pressure. Even more important, John remains available and responsive after the sale, if you have any questions. That's all too rare these days.

2015CorollaBuyer

13 de mar. de 2015

Alan Brodsky made sure we were taken car of throughout the process. John Thompson was very helpful in reaching the price we sought, he especially helped us see the difference in 0% APR price we were seeking versus the price seeking our own lender or paying cash for the vehicle. We came prepared (including a certified price from our bank's car purchasing service as well as a best price from another Toyota dealer) and that helped . Mike Bryant was also helpful throughout the process, when we started leaning towards paying the car with our own financing and wanted a specific color (we were willing to take any color in the lot at 0%) he found the exact car we were looking for at another Toyota dealer. We started the day at another Toyota dealer and almost went back to them to get the color we were looking for, but the staff at Toyota of Tampa Bay showed us customer appreciation. We felt the staff were focused and invested in customer service which made us stay and they worked with us, not letting us leave until we were happy. They actually got the car we wanted from another Toyota dealer. Staff are focused on customer satisfaction. If you are considering buying or leasing a car ask for Alan Brodsky, he and his staff will take care of you. Alan came recommended by a friend, his staff worked with us to reach the price we were looking for. They not only matched and beat the price of another Toyota dealer, but also went and got the exact color we were looking for from another dealer.

John Weicherding

12 de mar. de 2015

IF I HAD TO PURCHASE ANOTHER USED CAR I WOULD DO IT ALL OVER AGAIN WITH TOYOTA OF TAMPA ON FLETCHER. WHEN I PULLED UP I WAS GREETED AUTOMATICALLY. I FELT AS IF JOHN WEICHERDING REALLY CARED AND THAT HE WAS REALLY INTERESTED IN HELPING OUT. JOHN WORKED EFFORTLESSLY ON GETTING MY FAMILY APPROVED. HE WAS KIND, AND VERY HELPFUL. ALMOST A MONTH LATER HE IS STILL THERE IF I NEED ANY HELP. I HAD A FANTASTIC EXPERIENCE!! THANKS JOHN!! THANKS TOYOTA OF TAMPA!!

The Miley Family & 1ST CHOICE A/C INC.

12 de mar. de 2015

First of all, I would like to thank our salesman "John Weicherding" for assisting us with purchasing our Toyota Tundra. He took great care of us and made our experience as stress free as possible. He also made every effort to accommodate our needs in a kind and caring manner. There were no high pressure sales tactics and the vehicle's price was very reasonable. Shopping for vehicles can be quite frustrating at times, but this dealership exceeded our expectations and we will definitely recommend them in the future. We would also like to thank the business manager "Jef Schwartz" for his assistance with the loan paperwork, he was very kind and expedited everything quickly so that we could be on our way and start enjoying our New truck. Furthermore, this truck purchase was for our family owned air conditioning service company and time is very precious as we are a small company, as such we greatly appreciate how smooth and expeditious this transaction was. Thanks again to everyone at Toyota of Tampa Bay, The Miley Family & 1st Choice A/C Inc.

Tiffany Godwin

11 de mar. de 2015

Shateja Thomas was an excellent match in assisting me find my family vehicle. She worked very hard for me as if she was working for herself. She stayed in touch with me about every aspect in purchasing this vehicle. I appreciate her effort and success in helping me to find a vehicle.

Olly Goddard

9 de mar. de 2015

WOW really sums it up. I called Toyota of Tampa Bay looking for information and John Thompson answered the phone. He was more knowledgeable than all the other dealers I had talked to and very professional with a real personal touch. I will be seeing John when I'm ready to buy for sure!

Sherry Anne Nelson

9 de mar. de 2015

Feb 2015, I was in dealership on a used car purchased from them back in 2011. I loved my car! Just paid it off, no less. $560.00 Payments for 3 years 3 months..... I was car broke! Although, my 2007 use Camry I purchased was flawless. That car was one of the best cars I've ever owned. It was NOT FOR SALE!!. When I entered the show room back on Feb 2 a young women named Daphon Baker walked over and said hello to me. Asking if I was in for service and I said yes as a matter of fact it's just a little light came on, no biggy. I love my car. Told her how I just paid it off and had huge payments. I was not willing to sell UNLESS she found me that "same car" just newer with the upgrades and 3.5 engine & color. I was SHOCKED with-in two days, she phoned me saying she found one and was going to have the dealership grab it for me to look at. She texted me photo's of the car and all the information. Like I said, I was NOT looking for another car, but wow, this was perfect. She went way out of her way for me. I end-up grabbing a 2012 SE Camry with just about 37K on it. One owner in mint condition, no smoking car to boot, even had a moon roof. I was thrilled, I went down the next day and bought it almost on the spot. I put the car on hold with a small deposit and a trade in. The following day we did the paperwork & remaining figures. I told Daphon Baker I didn't want huge payments again, around 125.00 a month. She got me at 132.00 a month with a good down payment. Hello 2012. I call her d'fine. Because Daphon Baker, did a FINE job! I will tell everyone how pleased I was with her service. Ms. Sherry Nelson, Wesley Chapel, Florida.

Evonne Murray

7 de mar. de 2015

I hate buying any thing and buying a car more than anything els! But when I went to Toyota of Tampabay this lady made me feel like family she took the time to know me. She gave me exceptionally care and made sure I got what I wanted THANK YOU . Taeja Thomas

Luis Flores

7 de mar. de 2015

Young man by the name of Narish was very helpful and knowledgeable. He found what I wanted and helped me select the perfect vehicle for my wife. I always hate buying cars because of all the pressure salesmen put on the buyer, but Narish listened to my needs and didn't have to pressure me or push me to do anything. For the next car I know exactly where to go! Oh and he is a Yankees fan which made it just a little better. Thank you very much for getting my wife and kids in their new Toyota

Olivia

7 de mar. de 2015

Kevin was the best car dealer I have ever had the pleasure of working with. He was an active listener and made sure my needs were met. He was friendly, personable, and made sure to get me in the best possible vehicle for my restricted budget. He was attentive, punctual, and made communication outside of the showroom easy. I would definitely recommend him to any of my friends or family.

tenerra

6 de mar. de 2015

My sales person shatajea thomas was the best she wouldn't let me leave with just a car but a car i love. She went above and beyond for me with no complaints even took the car to the auto insurance company. I could not ask for a better person to share my car buying experience with

Hayes

6 de mar. de 2015

We recently bought a Highlander and love it. Daphon Baker helped us with our purchase and was great! It was a very easy, pleasant experience. Thank you!

Satisfied Customer

5 de mar. de 2015

I don't usually do reviews but the level of customer service I received here from Christine Rohde, my saleswoman, and Scott Wall in finance was something I never imagined from a car dealership. None of the aggressive, high pressure sales tactics you would expect Christine was both helpful and knowledgeable. She picked out the right vehicle for my son before I even stepped foot on the lot. Scott Wall in finance spent a great deal of time finding me the right program for the greatest deal and by far surpassed what I expected to pay. You have to check these folks out, they are great people and really care about their customers! 5 Stars!

Louisa

5 de mar. de 2015

Pricilla Veiga helped me a lot!! I feel so good to have a nice car. She is the best salesperson I had ever met!!!!!!

Aaron Trulson

5 de mar. de 2015

My sales person was Robert Castellano. He did an amazing job along with Nick Waddell in finding me a car that was in my budget. Robert was very helpful explaining the features of my car and making sure I was comfortable before leaving. Everything was done in a timely manner.

MAZEN KATTIH

3 de mar. de 2015

During my shopping for a 2015 new car: John Thompson, the person I met first at Tampa Toyota, was very impressing and cooperating, I was offered: PERSONAL TOUCH KIND OF CARE. He did perform all process in high scale professional way. Thanks for JOHN THOMPSON AND FOR ALL TAMPA TOYOTA STAFF. MAZEN KATTIH,MD.

John Turner

3 de mar. de 2015

Sales person John Thompson was very helpful in my purchase of a new Tundra. Very considerate of my time and a pleasure to do business with. Toyota of Tampa Bay has treated me well and a great dealer to consider when its time to service or replace your current vehicle.

Nancy Schild

3 de mar. de 2015

I've purchased a few cars in my time, but this was the best car buying experience ever. John Weicherding really cares about providing the best service for his clients. He made the whole process so easy. No high pressure tactics, no games - he worked with us to being the price within our budget. He is honest and has a great sensed of humor. Thanks John, we love the car!

Christine rohde

2 de mar. de 2015

Walked in on a Saturday looking for a used car thinking I was going to get declined like always. . But there was my light Christine rohde who was there from the beginning to the end. Her service was great and told me I was going to walk out today with a car and she was right she helped me get my used car awesome car at that. I got a 2013 chevy cruze gold it's an awesome car me and my family love it. Now I have a car that I can rely on and hoping in a year my credit will build up to up grade . And the service there is great every one was so nice they even welcomed me to the family . I will recommend my friends and family to Christine rohde of Toyota of tampa on fletcher any day.

George Sexton

2 de mar. de 2015

My sales person was Robert Castellano, he was very nice and helpful.however there were some scratches on the trunk and paint blemishes on the hood that I was told would be removed and repaired. This was never done. The 2012 camry SE is very nice but I was given a 2014 manual which doesnt cover some of the things in my car. It was as though after the signing I was forgotten. When I took my car in for the tinting Joe Lopez was very nice and helpful. I will always call him for service.

Marie Eugene

1 de mar. de 2015

This is my second time buying cars at Toyota Tampa Baye Of Fletcher, each time my experience was awesome. Everyone was very nice & helpful, particularly Eyard Alaghawani, he helped me this time with the prossess.He was great! He was very deligent & helpful, he took time to explain everything to me about my new car. Overall, I give you guys 5*. Thanks for great service!

Felicia Bowman

1 de mar. de 2015

I brought my 2012 Corolla from ShaTaeja Thomas and I absolutely love it!! I have purchased 4 cars in 6 years from by here pay here's and still had a hard time getting financed at the dealership. ShaTaeja took the time out to find me the right car with the right miles within the right yr and also something that I loved as well to meet the banks requirements. This was a 6 hr process but not once did I get the idea that I was wasting her time. We had lunch we laughed took several test drives bonded and I ended up with my NEWEST car EVER 25000 miles on a 2012 Corolla I would recommend Taeja and Robert my financed manager to anyone they where both AWESOME!!!!

Francheska Rodriguez

28 de feb. de 2015

Great customer service kamel was great help me out so much thank you guys !

Sheila & Clifford

28 de feb. de 2015

Robert Castellano made purchasing my vehicle an exceptional and wonderful experience. When it is time to purchase my next vehicle, this is the place for me. I will also recommend this place to all my friends and family. Courteous and family from the time we walked on the lot. He made time for us even though we came ahead of our scheduled appointment time. He stayed with us through the very end of the transaction. In short he went above and beyond what I expected from a Sales associate.

Nick

27 de feb. de 2015

First of all, let me say I'm beyond impressed with the service I received at Toyota of Tampa Bay when purchasing my Toyota 4Runner. John Weicherding took the car buying experience to a level I've never experienced. John really showed enthusiasm, knowledge and desire making sure my car buying experience at Toyota of Tampa Bay was nothing short of amazing. In addition to John Weicherding executing business on behalf of Toyota of Tampa Bay at a very high level, I was thoroughly impressed with the facilities at the dealership. The sales and service facilities we're very modernized and clean, with a restaurant, theater and a great design overall ensuring good customer satisfaction. I was really impressed with the finance end of the interaction, the 40 pages of "car paperwork" was managed on a 32" flatscreen touchscreen like screen built into the financial analysts desk, and everything was saved onto a jump drive at the end. I walked away with a beautiful car, a jump drive with all the data related to the purchase and a great feeling I made the right decision. Thanks to John Weicherding and Toyota of Tampa Bay.

Joel k.

27 de feb. de 2015

EYAD Alaghawani and his team were amazing. Made the process simple and stress free. They listen to my needs did everything to meet and exceed my expectations. Great job thanks again.

esther ann mendez

27 de feb. de 2015

my mom came today to buy a car and josh tannenbaum was a fabulous car saleman , we all were very pleased....

BWashington

27 de feb. de 2015

Had a great experience today with my car dealer, Kevin Boles. Gave him my description of what I was looking for from payment range to type of car and left with what I want plus more. Didn't have to spend all day doing this....very straight to the point and care about my needs vs just selling car just get me out of the way. A very kind guy and would recommend him to anyone. Ask for him if you happen to be looking for a car.

A. Ferguson

27 de feb. de 2015

I have bought 3 vehicles from this dealership, all certified used, and all of which were the Camry model. The last two that I purchased were the Solara/Camry model, both convertibles, a 2002 and a 2008. I recently met with Eyad Alaghawani, who was my salesperson with my recent purchase, and he was both very accommodating in getting my questions answered, and in showing me a few of the different models they had on site. He made the whole process more bearable. I ended up driving away with a 2012 Toyota Camry XLE, that day, and love my new purchase. The Finance Manager I worked with, Ammar, was also very helpful. I would highly recommend, Eyad, to anyone interested in purchasing a vehicle. He definitely made the car buying experience an enjoyable experience for me.

charles waker

26 de feb. de 2015

Johnny De Micco is a great salesman who gets the job done.If you're in the market look no further.We have bad credit & he put us in a 2014.Johnny is the kind of salesman consumers want to see.I speak hoghly of him because he's a great salesman & an even greater guy.Fantastic job Johnny,keep up the great work.

ORO34

5 de feb. de 2015

I took my car for a recall and i was suposed to have a rental car at 7:00 am i spent an hour to get it and finally i was late to work. Horrible!!!!

Aicab

30 de dic. de 2014

I just can't believe how they are doing business by changing numbers after you sign digitally. My finance manager forgot to upload the copies of the purchase forms in a thumb drive.

Lillian Williams

9 de sep. de 2014

I was very disappointed in the service I received I was told I was approved but they tried to put me in a vehicle that was very horrible and a few years older then the one I'm I'm in I am in a 2009 which I was trying to trade and they tried to put me in a 2005 that smelled horrible and was In very poor shape I will not go back to them for nothing not even an oil change.

Jenivette Laureano

24 de ago. de 2014

Great customer service. Daphone did everything to find me the car I wanted and fit my budget. Thank you so much I love my car.

Dennis Rodriguez Esteban

14 de ago. de 2014

Worst service since I bought my first two vehicles 2-3 years ago and most recently a new one around May 2014.

Dennis Rodriguez Esteban

6 de may. de 2014

Deceiving sales practices. Not honoring what the offer over the phone and looking for excuses that do not exist. Hiding things from you and not giving copies of last agreement before finance, so you can corroborate it was done as offer.To me, that tells me, that they do not want me to find out if they change something. Also, not telling the customer everything they did to get to the final numbers, like using the extended remainder warranty of my old vehicle for a down payment without telling us.Not following any of my request over the phone and during the deal. Did not get $0% financing, the $0 down and the payment went like $61 hire than I want it. Never again! I was suppose to be a VIP client.

Hendrik C A.

29 de ene. de 2014

However this time it was not that bad. We were in the market for an exchange of our 2010 Sienna XLE for a 2014 XLE. At this dealership Mr. Bruno Constantinescu did an excellent job explaining the new features of the 2014 edition, which are many and some we forgot by the time we got home, too many to remember at our age, late 70's. So we have to study that fat owners manual. I wished Toyota printed manuals just for the model one buys . But then came the hated negotiation part. I had checked possible trade in value and fair price for the new car on the internet, and lo and behold Mr. Jon Maffei made it easier then expected. As a buyer you want the lowest price for the new car and the highest for the trade in, we settled on an amount close to what we had in mind. After all were very happy with the excellent service and the purchase of the 2014 Sienna XLE, it's a great car and a pleasure to drive.

linda greenhalgh

23 de oct. de 2013

They are great in all departments. They get you in and out on service work. Everyone there can help get answers to your questions. We have purchased two cars there and will buy the next one there. Good deals, Good service and Good people. Linda Greenhalgh

Matt B

12 de sep. de 2013

This is my third time I have sent a review to Toyota of Tampa Bay.I feel people need to know that this dealership is a five star dealership and always will be.This is my second time I have purchased a truck from here.First I would like to say David Goldberg is the best service advisor in any dealership bar none.The second thing is mechanic Rob Privett is also the best.Rob always service and repairs my truck.David Goldberg knows I like to have one person I know, working on my vehicle.Rob always explains things on my truck that I can understand,and fixes it right the first time.Due to my disability I can't do the things I used to do.Having someone to repair things at my home and other things gets very expensive.I purchased a new Gator tag for the front of my truck, which Rob had to drill holes for it and didn't charge me for it.These are the things that show someone cares.If I had taken my truck anywhere else I would have had to pay to put it on.Thanks Rob! I would also like to thank service advisor Josh whom desk is next to David.Josh always ask me how I am feeling and wants to know the latest things going on with my rehab and the problems I am having from the last surgery.Josh isn't my advisor but always stops and talks to me or tells me to hang out while he finishes up with a customer just to see how I am feeling.You just don't get this from any other dealership.Thanks to you too Josh.Again I know your mechanics and service advisors are all nice,but I feel like they really care when they talk to me.David,Rob,and Josh,Toyota of Tampa Bay are very lucky to have you at there dealership.I have told all my friends that are either making a purchase of a new vehicle or need of repairs in which they are doing,agree this is the number one dealership Toyota has anywhere.Thanks for all you do for me and other customers!!!

Kari

7 de sep. de 2013

I am very disappointed in the lack of service I received today. We drove over an hour to test drive the used orange Jeep Wrangler you have for sale. When the salesman turned the car on hundreds of ants flew out of the ac vents. We were told it would only be an hour or so for them to clean it. We went back about 2-3 hours later and it still was not done. That was at 1pm. I called at 3:20 and was put on hold for over ten minutes with no answer. We were very interested in purchasing that vehicle but since it is now 5:30 and we still haven't heard from you, consider it a lost sale. Thank you for nothing.

TFrege

27 de ago. de 2013

Extremely disappointed at the service I got today at this dealership. I brought my car at 5:30pm and I'm still waiting 8:50pm) for some basic maintenance. After 3 hrs I asked how much longer it will take and the person in charge told me another 20min, that "he can't ask the guys to finish in the timeframe he promised me first, that is taking them longer". Rude, extremely expensive and 4 hrs of my life wasted.

Rick A

25 de may. de 2013

I've never had such an easy transaction in buying a car ever before. I'd go back for my next vehiclee with no second thoughts. No tricks, no pressure, great selection, friendly folks.. not like any car delear I have dealth with before. Shop it on the internet then be sure to ask fror Keith Harrington.

Richard

26 de jun. de 2012

Toyota of Tampa Bay is a excellent Dealership to work with. Customer service was awesome and will for sure work with them again!!!

Marc M

26 de jun. de 2012

Friendly customer service! Fast repair service . Will for sure use this dealership if or my future repairs.

Herold

26 de jun. de 2012

This dealership was great to work with! The vehicle has been great as well! Well done Toyota Of Tampa Bay!!!

Cheryl

26 de jun. de 2012

My experience with Toyota of Tampa Bay was excellent all the way around!!!

Marilyn

26 de jun. de 2012

The sales experience and customer service was great! The only issue I had was a quote on a repair , however they did make it right and stuck to there original quote.