Maria Varela-Gurrola

8 de nov. de 2016

Jake Clinton was my salesman and sold me a 2009 pontiac G6. I paid cash for my car and was done quickly. My friends have bought a car from Universal Auto Plaza also, I recommend this dealership to everyone. I LOVE MY CAR THANK YOU!

Ginger Snawerdt

8 de nov. de 2016

Denise White was professional, patient, and knowledgeable regarding the car we purchased. He was informative without being pushy. I would recommend others shop at Auto Plaza.

Meagan Fisher

5 de nov. de 2016

I came here today with low expectations because of how I usually get treated at car dealerships. However, then my family and I met Jake Clinton. Jake treated us with the up-most respect and was very helpful with the whole process. We are now the proud owners of a 2013 Ford Fusion! I highly recommend everyone to come to Universal Auto Plaza ans ask for Jake Clinton!!!!

Danise Jackson

5 de nov. de 2016

i purchased a car today at Universal Auto Plaza, Jake Clinton was very helpful.he had the car cleaned and gas ready to go. Thanks Jake for the excellent customer service. I highly recommend Universal Auto Plaza

Robert Berends

4 de nov. de 2016

My salesman Jake Clinton (Jake from state farm, even khakis) and Randy Poe was very helpful. We communicated via phone/text for a few days. We agreed on a deal based on my inspection on arrival. 650 mile road trip and a 1 hour inspection and we finalized the deal. I recommend Jake and Universal Auto Plaza to anyone.

Bob

4 de nov. de 2016

Rick was easy to set up a appointment with, responded quickly with email, worked with us on finding the best interest rate on the purchase of our new truck. We love the truck, and get compliments on the appearance and quality.

Lisa Farris

2 de nov. de 2016

Jake Clinton was our salesman and he made it so easy for us! It was the exact car we wanted for the right price. Nick (finance) finished our paperwork in no time! We will definitely buy from here again and refer all our friends and family. THANK YOU

Jenna

11 de ago. de 2016

It was my first time purchasing a vehicle and I couldn't be happier! The staff is amazing to work with and was willing to bend over backwards for their customers. I will always buy my cars here from this day forward! Shout out to Jake and Scott for making this process as seamless as possible. Shattered all my previous expectations and set the bar high!

Judy Bishop

10 de ago. de 2016

You have an excellent dealership. The staff is just a fun, and very knowledgeable staff. The atmosphere is so casual and relaxing. Can't say enough about the quality of our sales representative, Rick. He is so knowledgeable, and helpful. We got great service, and i got a wonderful Ford Ranger that i love.

Peggy

9 de ago. de 2016

Very internet/text friendly. Found the car I wanted, sent an e-mail and received an e-mail and text within a short amount of time. Made the appointment and went to see my new car. Worked with Rick. Great guy and experience. I will definitely go back when in need of another car.

Larry T.

16 de jun. de 2016

I mostly talked with Randy. He is a super-nice guy who makes what I feel is the best price he can and keeps you informed throughout the process.

joepam

2 de may. de 2016

Thank you Universal Auto for allowing us to buy the vehicle we wanted without too much of a hassle. The car buying experience here is far superior to other dealerships. They will work with you. Thank you Fred, Randy and Justin. You were all a pleasure. Hope we weren't too hard on you.

Kevin

1 de may. de 2016

The overall experience with Universal was excellent. Both Jake (sales) and Randy (the final paperwork) were great. Both were very friendly and there was never any of that uncomfortable pressure that you get at some places. I was very pleased with both the value of the vehicle that I purchased and the amount that they gave me for my trade-in. It was very obvious during the test drive that the rotor needed to be replaced. Buying the vehicle anyway with that knowledge was my decision, but I was surprised that this wasn't something that would be fixed prior to putting the vehicle on the lot. I had no issues stopping, so it didn't seem to pose a safety issue.

Shawna roberts

1 de may. de 2016

Amazing service by all employees. Very helpful. Gets done things as fast as possible.

skraaq

13 de abr. de 2016

After speaking with Randy and Rick I am totally sold on this dealership and will never buy again from the large dealerships trying to line their pockets. The buying process was easy, quick, personally tailored and simple. I had an opportunity to interact with other employees in different areas; they were on top of their game. The car I was interested in was ready to be drive and buy. Not only that, I was able to communicate with Rick on a personal basis and felt as though I were meeting up with long ago friends. I received "red carpet" service so to speak and would very highly recommend them. We all have our favorite vendors we work with. Now, I have an awesome group to add and complete my list. Thank you everyone at Universal!!!!

Wayne T

4 de abr. de 2016

I purchased a truck and a car the same day. The process was easy and the folks very courteous. When it was discovered a ball joint and shock needed replaced on the truck, the repairs were made without charge before delivery of the vehicle. The car had just been received by UP the day I bought it and they went though it and fixed everything that needed fixed, without charge. Great folks who give great service and stand behind their words.

Kayela Reese

10 de mar. de 2016

This was the best experience I have had to purchase a vehicle. I purchased my Scion tC from here two weeks ago. When I got there the manager, Randy, asked our salesman, Jim, to pull the car into the garage so I could see the car in the light. Everyone there was professional, nice, and helpful. Thank you for making this process flawless and I LOVE my new car!

Earl Mitchell

19 de feb. de 2016

From the beginning, I was happy with how my deal was processed. I never felt pressured at all and did not see even once what a lot of the shady dealerships try and pull to get you to buy a car. it was simple and straightforward and I did my business with Rick Pena, who I would recommend to anyone looking for a car. I used Cars.com to get here and I'm glad I did end up here. a 5 star experience thru and thru.

Lindsay & James

3 de feb. de 2016

We saw a vehicle on Cars.com and went to Universal specifically for that car. Initially we thought we were just looking. Our credit isn't great and we were prepared to be told no. Randle helped us get right into a test drive. He said, "we will find a way for you guys to leave here with this car tonight." That's exactly what they did. From Randle in sales to Randy and Justin in finance everyone was incredibly helpful and kind. I never felt pressured once. They helped us get financed and even shopped around to get us an additional 5 year warranty. I could not have possibly been more pleased with our experience at Universal. I would recommend this dealer and certainly plan to return for our next vehicle purchases.

Victoria

2 de feb. de 2016

We found a car on Universal's website we liked so we sent them a message online. The next day Fred called me. After talking to the finance gentleman we didn't think we were going to be able to get the car. Fred called us and told us to go ahead and come in and see what they could do. Randy and Fred did everything they could so we were able to get the car! As a young woman, I feel completely comfortable and safe working with any of the gentleman at this dealership! They were amazing! They are up front and honest about the vehicle and the financing. They also really care about their customers and do everything they can to help! I would recommend this dealership to anyone and I know I will be coming back! Victoria D. - new owner of a beautiful 2008 Dodge Durango!

Brandon

28 de sep. de 2015

Had a great experience! Very Fast and Easy! I worked with Michael and he made it a great experience!

Forrest

25 de sep. de 2015

Owner, Scott, is very nice and easy to work with. I have bought 3 from him now and each time I am treated fairly on trade in value. Quality cars! Great to work with!!

Sinad

25 de abr. de 2015

Me and my family came from Iowa to purchase a vehicle. They had the best price online than everyone else. They provided us with mechanical history from its past and what work they have done. Very nice people, we worked with Chris who was very very good to us. Thank you all so much

Tonya

11 de abr. de 2015

I was referred to this dealership by my doctor and I really appreciate everything they have done for me. I don't have the greatest credit and they still were able to help me out. I love love love my SUV it has everything I wanted!!!

Kevin

7 de abr. de 2015

My girlfriend and I just moved to Kansas City and my grandparents were helping me find/buy a new car. They said they found universal online and were impressed with the reviews. They came out first and found us a new vehicle. They came home really excited and spoke very highly about everyone there. We came in to sign the paper work and we agreed with every nice thing they had to say. Everyone was great and we cant wait to start driving our new car in our new city

Crystal

18 de mar. de 2015

Before coming to universal I was went to two different dealerships and really wasn't happy with how they were. I was nervous for my first time buying and they continued to try and force me into something I didn't even want. I met Chris at universal and he was truly great and treated me right. I told him my price range and we took a walk through the lot and he told me about all my options. We narrowed it down to two and I drove both and took my pick. He gave me his honest suggestions and let me make my own decision. It was a great experience and I would recommend them to everyone

Satisitfied in KC

8 de mar. de 2015

Our sales person Randall was great all the staff were friendly and easy going. I came in thinking it would be hard to get financing but wanted a good deal. I told them what I needed and they made it happen. I did have a bankruptcy 2 years ago and they got me the deal I wanted on the vehicle I wanted. Low interest and low payments. Best buying experience ever and I have bought quite a few cars in my 55 years.

Jeanette

2 de mar. de 2015

I came to universal in need of a new car and wasn't quite sure what I wanted. My father and I were greeted by Chris and he began to talk about what was available for me. After narrowing it down to two SUVs I was literally just a coin flip away from deciding what I wanted. Chris talked about the pros to each one and it made my decision much easier to make. He was great to work with and we had a really good time doing it.

Teresa

2 de mar. de 2015

The guys at universal are great! I work nights so I appreciate the no hassle and I was in and out in no time. Everyone there was very nice and polite. I definitely recommend them and I also plan on coming back next time. Thanks a lot guys, I love my KIA Soul

Kathy

26 de feb. de 2015

I am literally jumping with joy over my new Honda!! I was just driving by and I decided to stop and see what they had on the lot. They had a lot of good stuff for me to choose from. I worked with Paul and Chris, they both were great. The GM Paul worked well with me and got me a good deal. Chris the salesperson was really knowledgable, enthusiastic, charming, and a very pleasant person to talk to. They both even came out to help me move all my stuff out of my old car. I woke up this morning looked out my window to see my beautiful new car and it's all thanks to these guys!!

Amanda

18 de feb. de 2015

I was unfortunately involved in a wreck and quickly needed a new car. I wanted a Honda and I searched all over and found one with low miles and a low price. Which led me to universal auto plaza. From the moment I stepped in the door to the time I drove away I was really impressed with everything. My dream car was only missing leather so they got me a great price for top of the line leather with heat. I appreciate all the help from everyone involved and I love my new car!!!!!

James and Tammy

17 de feb. de 2015

My wife and I honestly could not have asked for anything more from these guys. We read all the good reviews on them and decided to check out the inventory. We ended up buying two, a truck and a SUV. They really took great care of us and you can tell they genuinely wanted us to be happy. I can personally say I have never been this satisfied with the a car buying experience. Go see Chris, Randy, Paul, or Scott they all are great to work with

Brandi

12 de feb. de 2015

I came in because my credit union spoke very highly of them. I didn't really know what I wanted when I came in but they had a lot of cars to choose from. They all were very friendly and helped me make the best decision for my particular situation. I've already been bragging about my new car and telling everyone where I got it. They give you 50 bucks for ever referral which is cool too. It's a really great place just go in and see for yourself

Hannah

26 de ene. de 2015

Universal Auto was great place for me to buy my first car. They were very friendly. I felt no pressure at all when buying my car. Paul very friendly and funny. Chris help us figure out and understand the paperwork clearly. Randy was very easy going and understood our situation. He help us get approved and understand what was happening with insurance, loan, and credit. Buying was first car was very nerve racking but buying it at universal auto was painless. I was really pleased.

Danelle

24 de ene. de 2015

I just bought my Mustang from them and I love how fast, easy, and fun everything was. Everyone there is great and I'm as happy as I can be with my awesome new car. Chris and the GM Paul were very helpful

Cody

21 de ene. de 2015

I traded in my old 96 truck and got a beautiful 2011 and I'm ecstatic. My father and I were treated very well and they gave us a good value for my trade. The truck was in great condition and they have mechanics that inspect their vehicles and replace anything that needs to be. It's a good feeling driving away knowing how good they take care everything.

Andrew

21 de ene. de 2015

Everyone there was really great and they got me a really good deal. I'm very happy with my new Lexus. I recommend anyone looking for a good deal to try these guys out

Tyler

16 de ene. de 2015

I literally could not be happier with my awesome new car. I've been waiting for the right one and they had it for the best price around. They even give a warranty on every car for 3 months out of courtesy which I thought was really cool. I know exactly where I'm going next and where I'll recommend everyone else to go

Michelle and Greg

16 de ene. de 2015

We had an absolutely wonderful experience buying a car from universal. There was very good options to choose from that were in our budget. They were patient and never once pushed us into anything, just gave honest suggestions. We are very happy with everything from the vehicle selection to the people that helped us get it. A huge thanks to Chris, Randy, and Scott!!

Tony and Shannon

14 de ene. de 2015

The detailed pictures that were advertised is what really got me to come in. Everything was accurate and looked exactly like the picture. Everyone there was great too, I really appreciate Chris and Randy for taking such good care of my family and I. I'll be back for sure and I plan on recommending them to anyone looking for a new vehicle

Tony

10 de ene. de 2015

I came in and they gave me a good price for my trade and I got myself a great new car. Just like that the deal was quick, smooth, and I was happy with the results

James

6 de ene. de 2015

I drove away in a beautiful truck and I'm still smiling about it. I had trouble getting approval with a rate that I wanted. These guys got me exactly what I wanted and I couldn't be happier. Thanks Chris and Randy

Cynthia

3 de ene. de 2015

We drove about two hours to universal and were very happy to see the van we came to look at was as advertised. We actually spoke with three different people before we arrived and all of them were very polite. Paul and Chris helped us out and were very nice and welcoming. Everything was fast and smooth, next thing we knew we were driving away in our new family van.

Jennifer

23 de dic. de 2014

I just bought my car from them and I honestly am just very happy with everything. I found the car I wanted online which was easy and it lead me to them. Chris came out to greet me with a big smile and was very friendly. I really appreciated how patient he was with me because I also needed to bring my dad in to look at the car as well. Over all the both of us left very happy with my car and our service.

Thomas

2 de dic. de 2014

I found my car online and it lead me to universal auto plaza. I was happy to come and see everything was like I read online. Chris and Randy helped me out and they were very polite and easy to work with. They defiantly made the experience a good one, I'd recommend them to anyone.

Jason

1 de dic. de 2014

I've been searching for a vehicle for my daughter and finally found what we were looking for. I came out and drove with Chris, one of the salesman there who was very helpful. It was in great condition as advertised and my daughter felt comfortable driving it. I left to think it over and I wanted to drive it again to be sure. My schedule was pretty tight with work and the GM Paul literally drove it out to me which was very accommodating. They made sure all my needs were met and took good care of my family and I. I've bought a lot of cars in my day and this dealership is honestly one of the best I ever worked with. Thank's a lot guys we appreciated everything!!

Shockhawk27

26 de nov. de 2014

Let me first start off by saying I am not one who nit picks or normally complains, in this case my family and I were truly wronged by Universal Auto Plaza and I want the word to get out. I did reach out to them in attempt for them to make things right, but they opted on doing nothing to remedy it and showed no remorse. My family and I had an absolutely HORRIFIC EXPIERENCE! Dealt with the General Manager, Paul, and sales manager, Randy. Arrangements were made to take possession of a vehicle. We live 3.5 hours from Blue Springs, so called 3 days ahead of time to tell them we would be up on a Friday. They said "we will have the vehicle ready". I gave them a courtesy call the day before to make sure everything was still ago, again since we were driving 3.5 hours to get there. Their response "Looking forward to your arrival". We make the road trip to Blue Springs, give them a call to state we will be an hour late since we wanted to grab lunch. Response "We will see you when you get here." We arrive at the dealership. We were greeted by Randy, his words "the vehicle is not ready!" What?!?! Not what you want to hear when you make a long drive. They told us to come back in an hour and should have it done by then. We did that and came back. Randy "The vehicle is not going to be ready today, but we hope to have it done by tomorrow. If you would like you can still look and test drive the vehicle." So we take a look at the vehicle. Car was not detailed at all. The car smelt heavy of gas fumes. They advertised it had a DVD player, but failed to mention it did not work. There were some rips on both the front driver and passenger inside doors as well, again not mentioned or shown in the pictures. For obvious reasons we did not purchase the vehicle. It was not ready as promised, it was not described as advertised. They did not apologize when we left, nor follow up with a phone call or e-mail stating they were sorry. If they treated every customer like they treated us, it is a miracle they are in business! BUYERS BEWARE OF THIS VERY SHADY DEALERSHIP!!!!

Rebecca

20 de nov. de 2014

This dealership is located right by my house which first off maybe it very convenient for me. Second I came in with my trade they gave me a good price and next thing I knew I was driving away in the car I wanted. Everyone there treated us very well and I couldn't be happier with the experience. A big thanks to Chris and Randy for taking such good care of my husband and I!

Christopher

17 de nov. de 2014

It was a tough battle getting approval but the guys at universal are relentless and didn't stop until I was approved. They were able to get me the term I wanted and the payments I could afford. Not to mention I got myself a beautiful truck and I couldn't be happier

Andie

15 de nov. de 2014

I was treated extremely well by everyone I worked with. They bent over backwards to fix any problems that arose during the purchase of my vehicle. John and Scott made sure to keep me informed on any issues. They were even willing to let me out of the purchase when it turned out to be not up to par. I have now purchased two cars from them. I recommend Universal Auto to anyone looking for a used car. I honestly believe that they are the best and most honest car dealership I know.

Cheryl

10 de nov. de 2014

I had a wonderful experience. All of the salesman treated me very kindly and were determined to get me into the vehicle of my choice. Both Chris and Randy promised me they would find someone to work with me at at price I could afford and they did just that. I really appreciate all of the hard work and responsiveness, Thank you so much!!!!!!

Ken and Kim

8 de nov. de 2014

We came to look at one car, but found another one we liked even better! Chris was very energetic and ready to help us with whatever our needs were. Everyone was very accommodating and helpful. Would definitely come back again.

Jim

3 de nov. de 2014

What a great experience buying a vehicle from this dealership. Everyone involved was super helpful and really made me feel comfortable. I guarantee you will not be disappointed buying from them, they all make sure you are well taken care of.

Dianna

30 de oct. de 2014

Chris and Randy were very nice and honest about the car. Which made us decide to travel from Omaha to to Kansas City for this great deal. We highly recommend this business they do great honest work. You'll be happy you came to universal auto plaza guaranteed.

Sam

25 de oct. de 2014

Our salesman Chris was astounding! He was very knowledgeable to answering our questions. The staff here were very friendly and had an awesome sense of humor. Oh yeah, the BBQ burgers and hot dogs was a plus as well. Especially since we hardly ate breakfast. I would definitely be a buy back customer and refer Universal Auto to family and friends. Thanks Chris and Randy and to all the staff!

Mike

13 de ago. de 2014

These guys literally made the entire car buying process fast, easy, and I had a good time doing it. The vehicle I purchased was in amazing condition and they had it at a price no one could beat. Chris helped me find my car and Randy their finance guy made the entire process go by very smooth with no hiccups. They have a great variety of cars, trucks, and SUVs so defiantly take a look you'll be happy you did.

Pleased Customer

12 de ago. de 2014

A few months ago, I bought a 2007 Toyota Camry from Universal Auto Plaza. I first heard of the dealership after a good friend of mine suggested them after trading in a car for her son. As a person who has dealt with numerous car problems in the past, it has been such a great relief to have had zero issues with my new purchase. Not only did Universal Auto Plaza sell me a reliable vehicle that I have felt safe driving as far as Alabama recently, but each and every staff member that I encountered made it a top priority to find me the car that not only fit my needs but was within my means as well! I was very impressed when the owner of the dealership had no problem dropping everything to answer some of my inquiries and concerns about buying a used car. He, as well as the rest of his staff, appear to have had a lot of experience and knowledge with an extensive list of automobiles. This factor along with the personable nature of the employees has made me want to use their repair services in the future as well. I have recommended Universal Auto Plaza to all of my friends and family. This dealership does not just sell great, reliable cars, they sell service. It's this reason that will make me come back the next time I buy a car.

Cassiej

16 de jul. de 2014

I absolutely loved universal auto plaza. They will do whatever it takes to get you in a car. I was a first time buyer. I had no credit not did I have somebody to sign with me. I am a server as we'll so my pay stubs don't aren't really accurate either. I kept getting declined to every dealership I went to. I needed a car so bad though because my oil pump and fuel pump went out in my previous car.i was struggling bad. Randy, a guy who works there helped me out a lot. I went there originally a few weeks before I actually did business with me. I didn't want to settle on the first car I saw so I wanted to give it some time. He asked me what I was looking for and I told him. He said he would keep me updated. He text me that night and told me they found the car I wanted in my price range and everything. I was so excited. The next day he text me again and told me they didn't get the car because there were too many problems with it. Right then and there I'm knew they were dealership that I needed to go to because of there honesty. I got an awesome car their with a premium warranty. My interest rate is fairly low considering I have no credit and my payments are right where I need them to be. So helpful these guys are! I would choose them over ford or Chevy any day. Hope this helped!

Dale

14 de jul. de 2014

Thank you for taking care of our family. We appreciate the way you do business and take care of your customers!!!

Jamie Moore

21 de abr. de 2014

My experience with Universal Auto Plaza has been great. Thank you for a good used car!

Jack B

16 de abr. de 2014

These guys are not to be trusted. They said they would make good on repairs I had to make, but I never recieved a dime even after submitted the mechanics fees. They sell Van Chevolets rejects.

Shawn Marquez

8 de mar. de 2014

I wrecked my wifes 2002 Isuszu Rodeo three weekends ago. She really liked that SUV due to the way she could see over other cars at intersections and it has 4x4 for the bad Kansas & Missouri weather. When I found the one on the website on Universals lot, I could not believe how great the pictures of it looked on their website. I spoke with Paul & Pops and several others there about it and they provided me with ,amy answers about it till we could come and look at it. Great facility and very nice & professional people there. They gave us a deal that made it quick and easy. My wife is very happy again. We now have the replacement 02 Isuzu Rodeo they had and its a wonderful SUV. I highly recommend to try these guys if they have a car you want on their lot! Sincerely Shawn Marquez

Shannon King

2 de mar. de 2014

My wife and I bough a 2002 BMW 325 xi from Universal Auto, and was told the only thing that was wrong with it was the brakes needed changed. They changed them, but after I finished paperwork and had the car, the engine light came on. I took it back to them, which for me isnt easy, since I live in Ottawa Kansas. They had it for 4 days, and even though I called Scott, to get an update, he never returned my call. After they repaired the car, the service light came back on a few days later. I took it to a shop to have a diagnostic reading. No codes, but I began to smell a strong gas odor in the cab. Now I have to take it back in to an Independent shop to have repairs done. I am very unhappy with the honesty of this company as well as the customer service is not professional at all. We will never buy another car from here nor will we ever refer anyone to Universal Auto Plaza in North KC. Shannon King Ottawa, KS 03/02/14

Ed

7 de sep. de 2013

We have been shopping for new/used truck and decided after many dealership walk thrus and drive thrus to stop here. The experience was not as it was at other dealerships we finally had the experience of being able to look, and not feeling like being a piece of meat thrown in a pack of wolves (the salesmen). But at Universal Auto Plaza Mac came out introduced himself gave us the opportunity to look and said if we needed anything to give him a shout! No one breathing down our necks to push the sale we asked for keys for a few test drives and while out on test drive got back to learn they were giving us a fair price for trade in, it was wonderful!!! We met with Paul who promised us a deal that would remain in our budget and he diligently went to work with a particular bank and he GOT IT DONE and they came thru for us!!! Paul called me the next day and said he got it, at the price we wanted, and he even threw in a little extra on the trade and even finished the deal UNDER budget! We now are very happy owners of a Toyota Tundra and would recommend Universal Auto Plaza to our family and friends. They are not the typical pushy sales staff and financing, they actually listen! Kuddos to Mac, Paul & Staff!

rian

8 de ago. de 2013

They sold me a car with an hole in the A/C condenser, they tried to hid it by putting Freon in it that lasted about a week. I took it back to the Universal auto plaza and they wanted to charge me for a new A/C condenser and labor, lol really.

MINI-ME

22 de jul. de 2013

I purchased my MINI CooperS from Universal Auto Plaza. It is everything I wanted and more. Ive been eyeballing the Cooper for the past 6 months. So, when this one popped up with the right price/mileage I just had to have it. Paul Varriano went above and beyond to pull everything together for me. I had a great experience from beginning to end. Paul found a lender that was able to work with my needs, which made the process seamless for me. Thank you Paul, Scott, and Mac you all made my Year!

Super happy

15 de jul. de 2013

Just bought a 2006 Jeep Wrangler SE from these guys. They offered great service, no pressure and just stood off to the side as I went through the entire Jeep to make sure it was in the condition they advertised. They answered every question very straight forward and did not hassle me when I took the Jeep out for a test run. Put the car through it's paces and found out that they are very honest on everything. Then it came time for the dreaded haggling. They weren't pushy and we both walked away happy with the price. They even threw in a pair of running boards. So if you are interested in a place to go that you will have straight forward business and no hassle this is the place.

Kristina

13 de jul. de 2013

Paul and Mack at Universal Auto Plaza were great to work with when I purchased my 2007 VW Beetle. The car was just as listed online and a great price. Exactly what I was looking for. Thank you, Paul and Mack, for a great car buying experience.

D. Ayars

8 de jul. de 2013

I recently had Universal Plaza act as a broker for a Jeep I recently purchased. Buying a used car sight unseen is very stressful. Paul and the team at Universal knocked it out of the park! I'm very pleased with what they found and the way they worked with me every step of the way. Hats off to Paul and Universal

Dani

20 de jun. de 2013

After l looking for a car for 3 months I finally found a car here. I bough a 09 Nissan Versa from them. I was very impressed with how they worked with me. I though the car I bought was an excellent price for the mileage compared to other dealerships. I have now had the car for over two months and already put over 5,000 miles on it. Its a great car nothing has come up with it.

Thomas

21 de may. de 2013

I would highly recommend Universal Auto Plaza. I was a first time car buyer. Paul and Mack really made the experience a good one. They got me in the car that I wanted, at a very good price. I know it was a good price because I had been shopping around on the internet for a few months and I knew specifically what I wanted. They were able to get me financed and out the door a very happy customer! I am now the proud owner of a 2006 4Runner! Thanks Paul and Mack!

Tom

15 de may. de 2013

Laid back approach was appreciated. No pressure from the salespeople--they were upfront about what work had been done on the vehicle and what would/would not be covered under warranty, and let the car sell itself. When problems arose with the initial lender, Paul was patient and helpful in finding another. Had the vehicle for about a month, no repairs have been needed. Will remember Universal when the time comes for our next purchase.

Angela B

28 de feb. de 2013

I had done my homework....I went to the dealership and knew the car I wanted....I took my car for a test drive and of course loved her.... Paul V. couldn't have been any more accomodating....the purchase was a very smooth, seemless experience....the staff was friendly and the deal was great!

Jackie

16 de feb. de 2013

We have purchased two cars from Universal Auto Plaza. We had a great experience both times. The salesmen were helpful, efficient, friendly and were readily available to answer any of our questions. Both cars have turned out to be awesome and problem- free. I would go there again in a second!!!

Kateg1111

10 de ene. de 2013

Everyone was very nice until the deal was done. Then, we struggled with getting them to give us what was promised. Eventually, they conceded and did what was right, but not until I contacted an attorney to help enforce the contract. The car overall was a great deal. The customer service definitely needs work.