Larry58

10 de nov. de 2016

I came in to get an oil change on my car but also wanted to look at new accents for my son. Trisha showed me around and demonstrated all the features on an accent. I could tell she has a passion for her job. She understood I wasn't buying today and still took the time to answer my questions and go on a test drive with me. I felt at ease and had a good time. Everyone in service was great and really honest with me. Great prices!! Will be back with my son to purchase his first vehicle!

thejazzib

5 de nov. de 2016

They whole dealership was efficient, professional and very caring/considerate to my needs. I have bought more than 15 cars in my lifetime and this was by far the most excellent car buying experience that I have ever had. I have told more than 30 people about the top of the line service that I received and am going to return with my sister for her next car purchase.

knolan56

2 de nov. de 2016

Was pleasant over all..however thought it was weird that they kept the bottled water locked up other than that it was a typical experience on the finance end but our wonderful sales person Stacie was over the top with her knowledge and friendly personality.

crlaw

29 de oct. de 2016

Vancouver Genesis made purchasing a G90, the first such vehicle it received for sale, an enjoyable car buying experience. I have purchased 20 vehicles over the last 43 years and this experience was by far the best.

gramcrippe

28 de oct. de 2016

Buying my Tucson was a pleasant experience, Everyone at the dealership was friendly and helpful. I love my new Hyundai Tucson, and the chocolate color looks rich, I get compliments on it. I would recommend Vancouver Hyundai to my friends.

Ryan 44

26 de oct. de 2016

Great place good people helpful they know their stuff helped me get the upgraded model dident have it at the store so they even went and picked it up made me verry grateful

50chevycruiser

25 de oct. de 2016

The sales lady was very helpful and informative. She explained features of the vehicle in detail. She was available for questions we had. She was a very pleasant to work with during our purchase time at the dealership.

liz.m.dearmin

23 de oct. de 2016

Great service nice staff. All questions about the cars were answered and they did not try to sell us a car that was out of the price range.

doug1193

22 de oct. de 2016

Ricardo did an excellent job finding me the type of car I was looking for without trying to pressure me into something with a higher margin.

kayleesagat

20 de oct. de 2016

We came into Vancouver Hyundai looking for a Tucson that fit our needs. We were greeted pleasantly and did not feel any pressure to buy. We found the car of our dreams and Elijah was able to fit our budget. We had an amazing experience and look forward to being their customers! Would recommend to anyone, and we will be working with them again.

waldo145

19 de oct. de 2016

They were very accommodating and understanding. I needed a new car but had ties to my old one, so it wasn't something I was looking forward to doing. They really went out of their way to remove a license plate cover that had sentimental value to me. It might seem silly to some, but meant so much to me. Even though I just wanted to buy the car and go, they still were very thorough and made sure they went over everything. They insisted I test drive the car :) Much appreciated!

Jessica101

17 de oct. de 2016

I wish I could say great things about this dealership, but they fell short on so many aspects. Came in ready to purchase a vehicle and was assured that they would be able to meet my price MULTIPLE TIMES. Ended up at this dealership for nearly two hours filling paperwork, and waiting like a fool. After going back and fourth between rooms, the salesman finally came back with a number, DOUBLE the number we had talked about numerous times. Claiming he made a mistake while still pushing me to agree upon a price not remotely appropriate. Absolutely not acceptable. They have the same old tactics salesman used in the 70's to keep around and weasel people. Save your time and money. Go elsewhere. Or bring your smartphone and know your cars value right from the get to avoid Vancouver Hyundai's tactics.

stevenschindler48

16 de oct. de 2016

Very satisfied with experience. Salesman wasn't pushing sale on my wife and I. Was the car we were looking for and would tell friends about great service.

hysteria2

8 de oct. de 2016

I was in and out, they took little time in coming up with an agreeable price, and everyone was very professional and friendly, not much more I could ask for in a car buying experience

cwilson022002

1 de oct. de 2016

We saw the car we wanted on the internet and Allie helped find out all the information about it to help us make our decision.

dawnapril21

29 de sep. de 2016

I new what vehicle I wanted I had been looking online and I am a repeat Sant Fe buyer, I am very happy with my new car and the buying process was straight forward

gutman617

24 de sep. de 2016

We were pleased with the sales team, the vehicle and the service we received. We liked the price we got and would consider buying another vehicle from the same team if we find ourselves in need of another vehicle.

kymrahamblin78

20 de sep. de 2016

I must say that the experience I had . It was great customer service . They worked on getting us a fabulous deal and is helping us a loan that can help us in the long run. They delivered my car with great expectations, they rose the bar, I give them 5 stars

gram22

17 de sep. de 2016

Was a good experience. We were greeted right away and not coursed. Had to run home to get some of the paperwork that was needed and to pick up granddaughter from School so that took awhile as we live quite a ways dip. Overall it was a good experience and we like the vehicle.

djmorris88

17 de sep. de 2016

Professional & knowledgeable salespeople. No pressure sales tactics. we are repeat customers. An excellent experience again. I would highly recommend Vancouver Hyundai. We are really enjoying our new Tucson. I am sure we will be coming back for our next vehicle purchase.

lazcanojose

12 de sep. de 2016

Felt that all my questions and any concern I had were answered. Our agent was kind and attentive. This was my first car shopping experience and I was very pleased.

pbohlken64

7 de sep. de 2016

I have been taking my 2012 Sonata to Vancouver Hyundai for scheduled service. I have always had good experiences with them. When we needed a new car, we were already interested in a Santa Fe, but my wife liked the Tucson better and e bought it. Our experience buying a car at Vancouver Hyundai was every bit as good as having my 2012 Sonata serviced there.

rram.dba

7 de sep. de 2016

Very friendly and good to deal with sales team, my experience with Vancouver Hundai is very good and I would recommend to my friends and it was amazing

tawshalynn

28 de ago. de 2016

Our experience exceeded any expectations. I truly love my car and am a loyal Vancouver Hyundai customer. Elijah was the best! He showed us exactly what we wanted to see. We worked with a competent staff that got us in and out in a professional way. We will be loyal Vancouver shoppers.

lindadthompson1

25 de ago. de 2016

received good treatment all the way through the process. The car was clean, serviced, and a full tank of gas. The walk through for the car was complete, and was to our satisfaction.

ian.caton589

24 de ago. de 2016

Vancouver hyundai is a great company i was very pleased with the whole process i told zac my needs and he found the perfect car for me and my family

BSCOTT52

12 de ago. de 2016

I was very pleased with the whole experience. All personel were very professional and pleasant to work with. And I really love my car. Thank you

grammaanne69

11 de ago. de 2016

Be careful. The prices listed on line are not the true prices. Ask questions about this. We love our car although it is not the 2017 one we wanted. The 2016 was the one we could afford.

nortondawn30

7 de ago. de 2016

This is the place to go to buy a new car. The staff was friendly, helpful and not pushy. It was a very comfortable experience to buy a car.

petermclees

30 de jul. de 2016

Zach was an excellent salesperson in many ways. He knows his job well. The demonstrates caring for the buyer more than caring about a commission. This built trust which led to an enjoyable purchasing process.

ruthieandcarl

28 de jul. de 2016

Second car I have bought there in two years. Stacy was great to work with.. Very convenient location. Went over and above to get me the car that I wanted .

aubreysmouse

28 de jul. de 2016

Would recommend this dealership!! They were very professional, knowledgable, and friendly. I never felt pushed. I love the warranty that I have on my new car!

Unappreciated

21 de jul. de 2016

If I could do it again I wouldn't I would turn and run has far away as I could. They did not listen to what I wanted and when I showed them they would not budge and in fact raised the price which with the price I am paying paying I could have something has simple as the color I wanted or liked. I felt like I was the only one cooperating and they were winning by cheating. I would not recommend this place at all.

matt.dabella

18 de jul. de 2016

A positive experience from the start. Straight forward financing and pricing. Allie was kind and considerate when discussing my needs in a vehicle. Overall experience was positive and enjoyable.

cindykeepers

15 de jul. de 2016

I had a pleasant experience working with Elijah at your dealership. I was not rushed to make a decsion and could have taken longer to test more vehicles but found the one I liked quite quickly.

terrygwolf

9 de jul. de 2016

Excellent service. Will return when purchasing a new car. Salesperson was very personable will recommend him also. Everyone was friendly and made us feel very comfortable.

dd2sd

6 de jul. de 2016

AS STATED ABOVE EXCELLENT - EVERY AUTO DEALER SHOULD HAVE A STAFF SUCH AS THE ONE I HAD THE GOOD FORTUNE TO WORK WITH..........I WILL FOREVER BE GRATFUL TO THE HELP WHEN IT WAS MOST NEEDED

jshill14

2 de jul. de 2016

We found the car we wanted and the sale went well. Friendly people to deal with. We live out of the area but will go to this dealership for maintenance.

reindeersami

10 de jun. de 2016

...noZack is great...easy. honest not fake or pushy I don't like salespeople in suits...tattoos are beautiful...don't cover them You need more salespeople like him

thebranchgroup

10 de jun. de 2016

We were quite surprised by the high quality and reasonable price for the Santa Fe. The ride is smooth and the numerous features loaded into this vehicle make each drive a great experience. The air conditioned seats are more than a person could ever ask for. And our salesperson was a joy to work with. She continued to educate herself on the features of this vehicle right on through the completion of the sale. No pressure and plenty of smiles.

hollypatterson89

4 de jun. de 2016

Great friendly staff. Fixed the scratch that was on the car when we bought it. We're knowledgeable about the car. Only complaint is every car on the lot was dirty with dust and pollen. We signed the papers too late to get it washed at the car wash and when we brought it back to get the scratch fixed they forgot to wash it. Other than that Nick was nice and friendly and not pushy at all.

nanaloveshersweetbabies

25 de may. de 2016

I felt like royalty. The staff is fabulous. They were happy and helpful. They were a fun bunch. Even the people that weren't involved in the experience, when we needed help someone was right there to answer questions

ajgaylin

25 de may. de 2016

Very nice salesmen and staff. Was fast with paperwork and everyone was clear with pricing. The car was clean and all functions were explained. I was happy with the experience.

bonniereba

19 de may. de 2016

Everyone at Vancouver hyundai was up front, honest and pleasant to work with. No BS and no games, straight-forward. Will definitely go back for service and recommend them to anyone thinking of buying a new car.

roseyd4

19 de may. de 2016

This Hyundai is a lot more high tech than our last one,And Nick Newhall(I think that is last name) has gone above and beyond in helping me to understand and use the features it offers...He has been patient and maintains a friendly attitude...He makes you feel like you are not bothering him..very nice young man, who does his job well...thanks to you Nick........Rosie

gl_ridelong

18 de may. de 2016

The process of purchasing my new Tucson from Vancouver Hyundai could not have been a more pleasant experience. The sales staff were very helpful and knowledgeable and answered all of the questions I had regarding the vehicles operation and functions.

kirillfedorov110

16 de may. de 2016

Every thing was good. The employees were very professional and did a lot to get me the best deal possible. I am happy with the experience.

dcl98682

13 de may. de 2016

Zack, very friendly, and the Monday another guy helped me, don't remember his gimballsomething like that also very nice vacuum my car helped me explaining me about the features

0ldFart

12 de may. de 2016

Very professional teamwork and great service from the whole team. I highly recommend a visit to Vancouver Hyundai for a great deal. My 2016 Sonata is the perfect vehicle for my wife and I. Thanks again, Tom

sheri2

12 de may. de 2016

Everyone we dealt with was very professional and friendly, they treated me with respect. It was also a quick car-buying experience, just a few hours from start to finish.

builderrob

9 de may. de 2016

Great experience, very easy people to work with. From the moment I came in just looking. I then came back another day to buy. My mind was made up that they were not the pushy sales I have experienced in the past at other dealerships. Thank you, I love my new Tuscan!

anorkinman

6 de may. de 2016

buying a car from the Vancouver staff was a good experience, they were professional and easy to work with. They answered our questions without over selling.

bettylewismsi

29 de abr. de 2016

I was in hurry to leave so didn't have time to go over everything. When I go back will go into dealers for any questions if I have any

brett.bible

28 de abr. de 2016

Sales team was very helpful in the process of buying our very first vehicle. they treated us with respect and walked us through every step. They spent a good amount of time with us on all the accessories the vehicle has to offer. I will tell others about our experience and send people to them. Good job Vancouver Hyundai..

vandornpatrick

26 de abr. de 2016

We enjoyed our experience in buying out first family vehicle. Safety was a very important factor and Jason listened well and found a suv that is perfect for us and our new baby. The process was nice a quick too which we appreciated because of our new baby being present. Thank you.

progressx

24 de abr. de 2016

Every time I look at the Hyundai Santa Fe now and before or any other Hyundai I think that thi is most beautiful and reliable vehicles.

claycindy

21 de abr. de 2016

I felt comfortable which isn't always the case when purchasing a car. But in this purchase i was feeling very stress free. I was very excited I got exactly the vehicle I wanted.

carlasmith0799

28 de mar. de 2016

I had a great experience at vancouver hyundai. I would definitely recommend vancouver hyundai. If you go, ask for jason mills. He did a great job!

jimmiewray

28 de mar. de 2016

I was approached within moments of my arrival. Was directed to the vehicles that I was considering for purchase. Test drove both vehicles, was given all the particulars but was allowed to make my own decision. The purchase process was fast and easy. Staff was continually courteous and professional.

LT

25 de mar. de 2016

I went in "Just looking..." and I walked out with a lifetime SUV!!! Zac at Vancouver hyundia helped me drive off with the best SUV they had in the price range I wanted!! Thank you so much Zac!

mybusinesspartnersharon

24 de mar. de 2016

it was a great, to the point, informative, and complete purchase. Thank you. if you want more than 25 words you make them up, I am very busy

dgp43

15 de mar. de 2016

Start to finish the whole transaction went very well..I was very satisfied with with the entire purchase.This makes my third new car purchase at Vancouver Hyundai and they were just as good as this.

djtikka

11 de mar. de 2016

MY wife and me are very satisfied with the Hyundai Tucson which was purchased at the Vancouver Ford/Hyundai. My over all rating of the staff ranges from very good to excellent.

deann_blakeman

11 de mar. de 2016

The dealership's employees very good with customer service. The dealership was clean. The time it took kept us interested.Jason let us both ride in the front and he took the back seat when we went for a test drive. That was very nice.

vaditya2006

11 de mar. de 2016

Sales process was very smooth and price was best among local dealers. Great experience in buying my Hyundai Elantra from this dealership. I am from Portland but driving across the river to buy car from Vancouver worked out great.

commfund

11 de mar. de 2016

I waited a long time for a new car... Finally did it and I'm so happy. Hyundai is a great value with one of the best warranties which I greatly appreciate.

JAIMEE.HADDAD

23 de feb. de 2016

I had a pleasant experience with buying the car. I would come back to the location. I'll come back for service and maintenance in the future.

LAABS3

12 de feb. de 2016

The staff at Hyundia are Great. They are kind and helpful with all questions. We will be back again and again. Come in and see what they can do for you.

JRSNIDER9808

27 de ene. de 2016

Excellent experience, dealership is great this the second Hyundai I have purchased from Vancouver Hyundai and will return for my next one.The sales department was great and also found the color and options I asked for.

PETERSEN2823

27 de ene. de 2016

This is my 6th car bought from this dealership. Very helpful, polite staff. Kyle is a very nice young man. He was very personable and kind.

TEEL7513

21 de ene. de 2016

I recommend this dealership. The staff was friendly and knowledgable. My son has bought a car here and this is our second car we have purchased here. I wouldn't go anywhere else.

AIMEERANEECLARK

19 de ene. de 2016

Jason was wonderful. He was patient and worked with us to get exactly what we wanted. We test drove several cars before we were satisfied.

TAMMYHAAS60

10 de ene. de 2016

I haven't bought a car in over 10 years and really wanted to take our time, test drive and visit all the dealerships. We made our buying intentions very clear at each place we visited. We decided to make our purchase with the Vancouver Hyundai dealership due to price, knowledge and professionalism. We are thrilled with our new 2016 Hyundai Tuscon and our experience at the dealership has been excellent.

saraschick77

4 de ene. de 2016

I purchased my car here in 2014 and had a great experience. I have been bringing my car here for service since, and had good experiences. Recently I had to have my car towed to the dealership for service, as I had two flat tires. Unfortunately for us, the flats happened on Christmas eve. Jason, the service manager, offered to stay open later past when they were closing early to receive our car - wow! That didn't work out due to the tow, but it was so great that he offered.We brought the car there on the 26th, and after some initial confusion with a service writer that wasn't 100% up to speed on tires, Jason took charge of the car and made sure the tires were repaired that day, and at no charge. He also helped us with a spare tire kit (not provided with the car when we bought it, it only came with the repair kit) to make sure we were being proactive to not have this issue again.Jason went above and beyond helping us, and provided great customer service. We will be bringing our car there again for service.

SAUNDRA.SOLIS

22 de dic. de 2015

I've had great experiences in the service dept. Jason and the female staff person (sorry, I can't remember her name) have been very pleasant. However, with my recent purchase there were limitations on how much they could help me since they and I had to depend on the sales dept. to take care things and to return my calls.

SHYANAJOHNSON

17 de dic. de 2015

First i got pond off when my first sales guy found out I was just looking for a low cost commuter car. after looking at a car i was going to leave. My 2nd salesman asked me what I'd pay for the car when i told him he shook my hand and said deal. Got me through the door. Went to look at the deal on paper. Middle man laughed at me and said no. I

JimmyFord86

16 de dic. de 2015

As a young guy I was really worried about not being approved for a loan. But Avery Kelly at Vancouver Hyundai made my first car buying experience an excellent one! Avery along with his manager Brian were able to get me approved for a great used car (even though I came in looking for new) And after only a short an easy negotiation I was in finance and on my way home! Either way I would totally recommend Avery and Vancouver Hyundai!

Amber7

16 de dic. de 2015

Recently bought from Vancouver auto group (Hyundai) and because of their salesman Kyle Stewart I will most definitely be a customer for life, he's the whole package! Intelligent, funny, and good looking! I strongly recommend this dealership.

Carguy24/7

16 de dic. de 2015

Recently stopped by Vancouver Hyundai to look at cars, skeptical of course having to deal with a pushy and cheesy carsalesman, however when I got there and I was nicely greeted by a kid named Kyle Stewart who not only treated me like a friend offering his kind service and even bought me a beverage from his own wallet, but he was also very knowledgeable about his product and so far he has been right and I love my vehicle I purchased from him! Because of Kyle I will recommend this exact dealership and tell them to ask for Kyle himself so they too can expo wrench this awesome car buying ezpierence, Hyundai has a very special worker within this young gentlemen! I'm telling YOU ask for Kyle folks when you go to buy a car, you won't be disappointed with this gentlemen.

JOSEPHPOMERVILLE

15 de dic. de 2015

Buying my first car was made simple, easy and stress free. Car salesman, Avery, was very helpful and knowledgeable. Great overall experience and would recommend to anyone looking to buy a car.

ABARR93

13 de dic. de 2015

Second time buying a car from Vancouver Hyundai! Very pleased with how we were treated and the car we purchased as well! Their team was very helpful in getting us into our first new car.

COONMITT

5 de dic. de 2015

This was the best car buying experience that I have ever had. In particular, as a woman over 50, I can honestly say that I felt this was the first car buying experience I had, as being treated as an equal, and not talked down to, as a female buying a car. I can't say that has been my experience in years past from other dealerships. This was great on another level too, as it was just my daughter and I who test drove and then purchased the vehicle, so this experience has set the standard on what she will come to expect when she herself buys a new car. Great job. Great Car!I am re-posting this as I forgot to name our great salesperson, Destin Welter

Edward Bylsma

4 de dic. de 2015

I recently stopped by vancouver Hyundai to go car shopping when I met a young gentlemen by the name of Kyle Stewart, this young man was so polite and professional! Not at one point did I feel pressured to buy at that very moment but instead jut have my needs and wants met at any given moment! Because of him I will with out a doubt recommend all my friends and family to this dealership when they need to buy a vehicle and I will personally give them his number! Not only did I leave that day with a vehicle that I absolutely love but with a friend as well.

CONNIELAMB59

1 de dic. de 2015

We had a great experience purchasing our latest Hyundai. It was quick and easy with the staff understanding what we wanted and needed. The 3 people we dealt with were friendly, professional and very knowledgeable. We will not hesitate to recommend this dealership and these people to all of our friends!

CLIFFMARBLE60

24 de nov. de 2015

Avery Kelly is the man to buy a car from at Vancouver Hyundai.Great experience, hassle free car buying, not something we expected!!_Also the official sponsor of the NFL

JESSEWCOBURN

24 de nov. de 2015

Great experience. I was in and out with a brand new car. The experience was great. I did not feel pressured and they took great care of me.

soocerpro1986

16 de nov. de 2015

Destin helped me through my informing me of the new Tuscon. He did an amazing job helping me and wasnt pushy like most salesman. I had an excelent experince with Vancouver Hyundai and would recomend them to all of my friends and family.

Tim321

16 de nov. de 2015

As a man shopping alone for a mini van it was tough to walk into the show room for help... Despite what I am sure was a man to man need to steer me in a different direction, Avery drove me over to the vans and was very supportive as I took my time looking through each. Don't get me wrong he didn't completely let me go the van path without at least pointing out other options that would keep me from being the butt of years of jokes. This was the first car shopping expeiance I didn't hate and think these guys might have it figured out. It is fair to say that I did not purchase a car from them but I will be coming back to them before going elsewhere.

Tbug

16 de nov. de 2015

Avery Kelly at Vancouver Hyundai took the time to listen to exactly what I wanted and met every requirement. He was courteous and never once pressured us. Great customer service!

MANDAKAY78

11 de nov. de 2015

Not much to rate. I wasn't told that EASY CARE was an extra 4,000 dollars and it took me several weeks and 6 different phone calls to get someone to finally send a check out for it to be fixed. My phone number is wrong on my account and gave the right number each time I called and the 3 times I came into the dealership. It was such poor service. We all make mistakes our get busy just get back to people.

COONMITT

10 de nov. de 2015

This was the best car buying experience that I have ever had. In particular, as a woman over 50, I can honestly say that I felt this was the first car buying experience I had, as being treated as an equal, and not talked down to, as a female buying a car. I can't say that has been my experience in years past from other dealerships. This was great on another level too, as it was just my daughter and I who test drove and then purchased the vehicle, so this experience has set the standard on what she will come to expect when she herself buys a new car. Great job. Great Car!

ALOVELACE91

8 de nov. de 2015

Our experience was very low stress and the staff was very helpful. Jason was great to work with and answered all our questions. Would recommend this dealership.

JOHNRAY9

4 de nov. de 2015

From his initial greeting to closing the two deals, Kyle Stewart demonstrated the character, demeanor, and professionalism we as consumers hope to encounter in shopping for a vehicle. A rare commodity in this climate and economy. Many thanks to Kyle in making our overall experience so satisfying and pleasant.

JMP455

3 de nov. de 2015

I enjoyed my shopping experience with this dealership. It's the third Hyundai that I've bought at this dealership. The negotiations have always been fair and I've never felt the pressure to buy that I have at other deanships.

RILEYANNEKE

16 de oct. de 2015

Everyone was awesome! Kyle and Natalie explained any questions I had (there were several). This was a great experience especially being a first time car buyer. Thank you to everyone at Hyundai!! Love my new car!

JGOOD3

9 de oct. de 2015

This was the worst purchasing experience I have ever endured. The finance manager here held our interest rate hostage because we did not want to purchase the additional protection. If we purchased the protection she would give us an interest rate of around 3% but if we did not the rate was 6%. They also slipped in a $500 alarm charge that we did not ask for or concept to being placed on the bill. The sales rep said their GM would reach out to us to discuss the issues but we never heard from him. This dealership does not prize themselves on being honest or conducing their business in an ethical manner. I would not recommend purchasing a vehicle from here. They were more interested in making a one time sale instead of building an impactful relationship with their customers. Stay away!

MATTD8Y

9 de oct. de 2015

i came in knowing what kind of car i wanted,and the sales associates that helped me got me through the process and into the car i wanted with no hassle or wasted time

BSCOTT52

5 de oct. de 2015

Salesmen were pleasant although, didn't seem too interested in what I needed. Took quite awhile to get everything done. Would have preferred a different color car with navigation, but was not offered to try and locate one.

DRLOCK14

27 de ago. de 2015

had a nice time took a while because what I limited to them. Very helpful I've been here before and even it takes a long time to get things done I will come back and let others know about the dealership

HUDTOGO

21 de ago. de 2015

looking forward to future service and working with the service department for lube oil filter tire rotation any matenace items required during the life of our accent

42RAY

19 de ago. de 2015

Everything was great. Did not waste my time or haggle over small details. Knowledge and getting me into the vehicle I wanted was their priority. Would definitely return for recommended service and when I am going to buy another vehicle.

KACHINA196DAVID

16 de ago. de 2015

After having a disgraceful experience with the Hyundai dealership in Beaverton Oregon, I drove to Vancouver Ford to look at new cars, and while there, I noticed a Hyundai dealership across the street. It was refreshing to find the dealership in Vancouver to be honest, straight forward, and professional.

EILENE.REED

25 de jul. de 2015

We were very pleased with our buying experience at Vancouver Hyundai. We are looking forward to having a great experience with the service department as well.

WHITCO468

17 de jul. de 2015

Vehicle does everything except cook breakfast. John Wheeler and Natalie were great. Consumer report rated the Hundai #1 for reliabilty. It will be a pleasure to have them work on my car.

Delighted

8 de jul. de 2015

Paul was a joy to work with. Knowledgeable, approachable, a patient tech teacher with these two seniors. We are happy owners of Hyundai Sonata ECO.

GEMLIB2000

2 de jul. de 2015

Excellent buy on a new Santa Fe Sport, very good service and quick negotiation! Will buy here again and would recommend others to purchase their vehicles here!

Windiful

18 de may. de 2015

I had a great experience with Ford/Hyundai dealership in Vancouver. I told Manny, my salesperson, what I had in mind along with my very limited budget. He listened to what I wanted and needed, didn't pressure me to upgrade, didn't waste my time, and I went home with a much nicer car than I ever imagined I could afford. It's absolutely and adorably perfect for me... An ever so slightly used red Kia Rio. I can't stop admiring my new car. Oh yeah!!!! I look super awesome driving it Thanks Manny!

happy customer 2

18 de may. de 2015

I would rather have a root canal than shop for a new car. However, Vancouver Ford/Hyundai made that process without any pain. The sales force and financial manger were low key and informative without trying to sell me something every 15 seconds. Nice work guys.

Shialine

12 de may. de 2015

I recently purchased a 2015 Sonata limited from this dealership. In the past I have always walked away with a feeling of being ripped off.Me and my husband went in to Vancouver Hyundai knowing that what car we wanted and what payments we could afford.We were greeted upon arrival by Jason and from the beginning to the end, he was very professional. He listened to our needs and was able to meet them. The whole process from start to finish only took a couple of hours! (not a whole day, like with other dealerships)We have to say that this was one of the best buying experience!Thanks Jason!Shialine and Jeff Vancouver WA

granmaconi

11 de may. de 2015

This is the second time I've purchased a new car from Vancouver Hyundai and once again I cannot say enough good things about the staff. They were friendly, professional and very friendly. I would not go anywhere else.

Ashley15

11 de may. de 2015

My husband and I went to Vancouveer Hyundai to purchase a new 2015 Genesis. We experienced outstanding and friendly service thanks to our salesman John. He was knowledgeable and willing to spend time answering our questions and explaining details of our new car. We would recommend him and the dealership .

timefinder1

30 de abr. de 2015

I had an amazing experience with Vancouver Hyundai. I knew what car I wanted and that's the car I ended up with. Paul showed me the car, we went for a nice test drive, and I got the car for a great price. A beautiful white Hyundai Sonata Sport with lots of bells and wistles. This was not the turbo model as I believe these are peppy enough to get up and go down the freeways without the turbo. I am 6'4 250 and I fit great in this car. It has plenty of leg room and head room. Amazing car, amazing value. I have had plenty of people at work comment on what a nice car I bought, and driving down the road I've seen some lookers checking out the car. Please check out this dealership! They have a great and knowledgable sales team and some beautiful cars and sports utility vehicles.

CoriK

22 de abr. de 2015

I brought my Hyundai Tucson in to repair an exploded sunroof. The Hyundai dealer had my car brought over to the Ford repair center since they are all owned by Vancouver Auto Group. After agreement with my insurance company, the service center stated it would take 9 days to repair the damages. Those 9 days have come and gone, and the completion date has changed 5 times. It has now been 3.5 weeks and I still do not have my vehicle back yet. The service center and dealership would not offer a loaner vehicle to offset the delays, but instead offered an in-house rental car for a "discounted" price. If you want your vehicle repaired in a timely fashion, and on time, I would take it somewhere other than the Vancouver Auto Group.

Ruth

13 de mar. de 2015

My husband and I went to Vancouver Hyundai to look for a new car. We had specific guidelines of what would work for us. Our salesman, Jason was so friendly and nice. He took care of every little detail. A very pleasant experience. Would highly recommend him/ them.

Charles Waits

25 de feb. de 2015

My wife and I visited the dealership to preview cars for a new purchase (either new or used car) and Todd was quick to greet us on our arrival. We told Todd our circumstances and what we were looking for in a vehicle, also narrowing the equivocal models to make a clear picture, and Todd knew precisely where to take us. Todd took us to a car on his lot fitting our basic description of what we were seeking and gave us five minutes inspecting the car without hassling us. He took the initiative to grab the keys from inside and after our initial inspection offered to allowing us to take it for a brief drive.Todd was truthful with us throughout the experience and did not leave anything to question. He told us what he did and did not know on all of our questions, but he was quick to fetch the information from the appropriate parties to ensure we were well informed. Todd did a great job, save for chewing Tobacco and drinking Diet Mountain Dew (personal jab at Todd as he asked before partaking in either action =) ), Todd is an exceptional gentlemen and I am glad to have met him during our car buying experience.The "average" quality of work rating comes into play simply around the paperwork side. Apparently the incorrect paperwork was used as the old paperwork was not switched out before the transaction, not a big deal, and my wife and I had to revisit to resign the documents. Emily was a great helper and she did an incredible job at keeping us informed at what was happening with the transaction at all times. As far as I can tell Emily did everything within her professional power to help us, including taking extra time at our request to get a lower interest rate from another bank/CU, and the average rating is based on what seems like common occurrence aspects that happen during car purchases.Both Todd and Emily were great to work with and they possess uncanny charisma and talent necessary for a safe and fun car buying experience. I am thankful to have met these individuals, and have blown away the myths of how often a buyer will run into a shady car dealer.

kdfinpdx

7 de dic. de 2014

I found an amazing internet special, with a car that had the features and price range I was looking for. I immediately went over to Vancouver Hyundai and was assisted by Jason Mills. He was knowledgeable, courteous and didn't try to sell me a car outside my price range. The rest of the team were also helpful - making the whole experience enjoyable. I love my new car and would absolutely recommend Jason Mills and Vancouver Hyundai!

Elynda

4 de dic. de 2014

Don't waste time anywhere else, Vancouver Hyundai's employees are awesome. Kenny Bartel, thank you for all your help and humor!! I love my car. Up on Washougal River Road it handles great and the hills don't give me any grief. This experience has been one of the best and fastest, but then again I have to thank Kenny for showing my husband everything in the pooring down rain and wind. He was a trooper and he worked with my husband before I ever got there, so he was going on faith that this wasn't all for nothing. The financing person from beginning to end was so nice and sweet, they handled my husbands "humor" very well. Thank you to all and we will be back when I decide I can't live without the Genisis. lol

uyehara

4 de dic. de 2014

After doing some research on the internet, we decided which cars to look at. Vancouver Hyundai was our first (and only) stop. Todd showed us what was available and we found the ideal car for us. He is very friendly and knowledgeable. The price was excellent, we got a very fair price on a trade-in, and it was an overall excellent experience. Thanks, Todd!

Melissa Sagara

1 de dic. de 2014

The sales associate was very helpful, friendly and patient. I felt comfortable, not rushed or pressured. Test drove a few vehicles before making my purchase. Great deal.

lindaridge

19 de nov. de 2014

Josh, our salesman worked with us . Got EXCELLENT SERVICE and a brand new car that we are very happy with. Would like to do business with again.

chowdr

17 de oct. de 2014

My wife and i were looking for a new used car and tried all other dealers in the vancouver area with no luck. when we arrived at Vancouver Hyundai we were greeted immediately. we were shown many cars and finally settled on an outback. We worked out a price and proceeded to sign papers. I was a little upset that the price went up by $4k, but after a discussion about what i was going to pay, i got it down to a $1000 price hike. Everyone was friendly and i was able to drive away happy at the end of the day.

taylorjohnwilkerson

7 de oct. de 2014

Mack is a great car salesman. He was professional with everything he did. He made sure we where taken care of. He made the experience about us and it wasn't about him getting commission or anything. It shows that he cares about customers and getting them into the right car. Overall is was a great expierence I just don't like how I had to fill out an online survey in order to receive a spare tire for my brand new car. For safety purposes it should have come with the car initially. Mack was great thought in all steps of the way!

TammaraD

23 de sep. de 2014

Jason, our salesman, was very friendly and down to earth. He was informative and bent over backwards to be helpful and make things right. He and the whole team at Vancouver Hyundai worked together to make the purchase of out Elantra GT and easy and friendly experience. Even after we bought the car, Jason was always available to answer questions and help me figure things out on the car. We would highly recommend Vancouver Hyundai for the purchase of a new car that is rated above the others in warranty, safety and product. Thank you very much!

0ldFart

22 de sep. de 2014

I was looking for a used car and I got a great deal on a 2014 Elantra! Jason Wheeler and the team did a great job and I got a great price! I also got a better deal on my trade-in that I had expected. Thank you Jason for everything!Tom Scott

onehoss

22 de sep. de 2014

Josh was good to work with and with approval from his bosses got a good trade-in and available dealer discounts. Got a good value on my trade-in.

Dany adams

26 de ago. de 2014

I bought a new elantra from josh at vancouver hyundai back in march. I was taken car carr if very well. Josh and scotty were easy to work with. This dealership is fair and honest, something very rare these days. I have sent many freind here and will continue

mpatterson10

25 de ago. de 2014

Came in looking for a family car for myself and my twins. Josh was very helpful showing us great family cars that were in our price range and making suggestions that we wouldn't have thought about looking at in any other instance. I would definitely recommend going to him to my friends and family.

Danyadams1

25 de ago. de 2014

I bought a new elantra from josh at vancouver hyundai. I have not had any problems with my car and they had came through with every promis and. More

fritoty123

21 de ago. de 2014

When I was looking for my new car, I found this dealership to be the best one to work with, I had no hassle finding the car, josh listed to everything I need and sold me the best car for me, I am going to buy my next car here and I have sent all my friend and family here.

AmberRayne23

2 de jul. de 2014

I was looking for a new car, specifically a Hyundai Accent, and chose the Vancouver Auto Group because they are less than a mile from my house. I wasn't even sure I wanted to buy that day, but within four hours I was driving home with a new car. The salesman that helped me was Mack Silagy, and he was very helpful. He wasn't pushy at all, he let me decide which one I wanted, and gave suggestions based on my job. I was deadset on the Accent, so he told me all of the pros and cons of that car, without trying to get me to buy a more expensive one. I would definitely recommend Vancouver Auto Group for any new car buyer.

k3nn3th

19 de abr. de 2014

We started the day visiting plant nurseries for inspirations for hedge plants, stopped at Vancouver Hyundai afterwards to start the traditional test rides to replace our current car. We were considering Elantra, Civic, Altima or Accord, figured to stop at two dealerships to fill the day. I had read reviews of the different models for the past year, had decided the features we needed and the criteria for seating comfort and conveniences to satisfy both drivers. The Elantra satisfied the needs for both of us, and with the able and very friendly service from Danny Miller, we went home with a new Elantra instead of Andromedas and Camellias.

judyjoysmith

14 de abr. de 2014

This was a very stress free experience. John and Marcie were excellent to work with and I would highly recommend them and Vancouver Hyundai to my friends and family.

jameskovak7

14 de abr. de 2014

I was greeted at the door instantly with a smile. The salesman i had was Mack and he was outstanding! He took me around and asked me questions about myself in order to find a car that would work best for me. He was veru knowledgeable and i would most definitely recommend him! As for the store, it was very clean and professional inside. Everyone was friendly. Overall, great experience!

Angelia123

13 de abr. de 2014

Taylor, was very friendly and helpful in buying our daughters new car. He was a pleasure to work with. Also Brian in financing was very friendly and fast we only spent 2 hours total and got a great deal on the car too!!

rogernor

13 de abr. de 2014

After investigating many makes and models of SUVs in the metropolitan area, I chose to purchase at Vancouver Hyundai - largely as a result of reading "Consumer Reports" and their remarks about this model. It was ranked number one in safety, customer satisfaction, reliability, and warranty. I was treated very well and enjoyed the experience. My decision was easy to make - with no pressure from the sales staff. Thank you for a good experience.

Bbrooks2012

9 de abr. de 2014

Had such a great and easy experience working with Josh! He helped me pick out the perfect model and the entire buying process with hassle free. A much better experience than I could have hoped for.

CBeckett

25 de mar. de 2014

Marcie was an amazing help to us in finding a great car & a fantastic deal too!!! I would reccommend her & the dealership to anyone in search of a car.

yf2013

15 de mar. de 2014

The sale person I worked with John Wheeler was great he was very knowledgeable about the vehicles, and I also worked with a great on line representative Red. Thank you for helping me purchase my Hyundai....

nickjennings1

19 de feb. de 2014

I would like to first start out by saying thank you to Josh, Scott and Jim for a FANTASTIC buying experience. It went smoothly, without any haggling, back and forth, or deceit. My wife, son and I were treated with respect, humor and courtesy. That cannot be said for very many dealerships these days.Upon arriving at the dealership, they did not have a vehicle in their stock that matched the options that my wife and I wanted. Jim searched far and wide (over 500 miles!) to find us something that matched what we wanted. Although he did not find one in black like my wife wanted, he did find one in White. Turns out this was a better choice in the long run.It was a pleasure working with the guys I mentioned. Jim is a sales manager, but he spoke to us directly, introducing himself and shaking our hands several times throughout the buying experience. He didn't hide in some back office cave and spout off orders to his sales-people. There was no back and forth, low ball offers for trade in value, or haggling to squeeze every last penny of profit from us. In fact, they offered us the exact KBB value for our trade in, and the absolute BEST price for the new vehicle from any other dealership in the Vancouver/Portland area. Scott was humorous and friendly, even chasing down our energetic 2 1/2 year old son as he ran throughout the dealership! Josh was newer to this particular dealership, but was still every knowledgeable about the Santa Fe Sport that we were purchasing. He took the time to walk my wife through the set up of the entertainment/information system despite it being quite late in the day.I whole heartedly recommend Vancouver Hyundai to anyone that is in the market for a new Hyundai. If you are in the market for any type of new car (besides a pick-up) then give Hyundai a chance. Their quality, options, and value are un-matched!

Aurora23

18 de nov. de 2013

Armando was very knowledgeable, friendly, and not pushy. He worked to find my husband the perfect car. His delivery was spot on and his customer service was exceptional.

Porshanaree

12 de nov. de 2013

I recently purchased my Scion tc from the Vancouver Hyundai Dealership and was very pleased with service. I was immediately greeting by Armando Vallejo who put in time and effort to find my picky self the right car. There was hardly a hassle with getting my monthly payments and interest rate to my standards. Armando and Kent Landers worked for me to let me bring that car home and I couldn't have been more happier when I left there that day. I recommend this dealership to anyone who doesn't want to get screwed around with!

johnbrickman

6 de feb. de 2013

I bought an Elantra GT.. The process was easy and fast... I would definitely recommened Vancouver Hyandai...They were very Honest...I have purchased many cars before and I must admit this was by far my best experience...Thank You Vancouver Hyundai...

mugsy828

30 de dic. de 2012

I would not recomnend this Dealership....Both salesmen were not truthful when asked about the condition of the car...I drove 2 hours only to find out the car was not what they described over the phone...The Sales Mgr(Jim or John) was rude , nasty and Condescending...He misrepresented the wholesale and retail value of the vehicle using figures from Aug 2012...I had the current ( Dec) in my car...There is a $150 Doc Fee which I found out once I got there.....I will not recommend this Dealership.....

Deb Brown

29 de oct. de 2012

I was treated with complete professionalism and kindness! I had done all my research on line and knew exactly what I wanted. It was so refreshing when Bruce didn't try to keep selling me or change my mind. I was in and out of the dealership with the price I would pay. It was the best car buying experience it had ever had. I have already recommended them to friends who are interested in a Hyundai.

bob Little one

29 de oct. de 2012

I definately recommend Vancouver Hyundai. Ken Daggett and Bruce were great. I also sent out a recomendation on other rating webites. Also, the Hyundai Sonata is a great car.

Floriano13

28 de oct. de 2012

I recently purchased a new Tucson, my first brand new vehicle. Ray was beyond helpful and made my buying experience pleasant and easy. He followed up after my purchase to see how I was enjoying my new car and to ask if I had any questions. Bruce the manager was also great to deal with. He got the price I wanted and was not pushy whatsoever. I highly recommend the dealership! If you chose to buy from Vancouver Hyundai, ask for Ray. You will be very pleased with your car buying experience!

debbiederr

27 de oct. de 2012

This is the 4th vehicle we have boughten from this dealer. Ken and Bruce were awesome to deal with. The service was very friendly, made us feel very comfy. Bruce took me for a test drive to show my husband the car ( he has me do the leg work ). He was very easy to talk with and knew the car. Keith was the main reason I came back this time. He's not a salesman but he turned me to Bruce and Ken.The deal making was very easy. We are trying to improve our credit. We took a big hit with the economy and loss of employment a few years back. We are slowly making our way out and they really worked with us to make a great deal.After the sale Ken was very knowledgable on all the workings of the vehicle, he's a very sweet man and knows his business. The overall experience was wonderful. Nobody wasted my time. I told them up front about our credit and such and I wanted a yes or no on wether they could make a deal with us. They were very up front with us and the time spent there was enjoyable. It was college football month so the atmosphere was very upbeat with the college songs playing.I would definately go back and would ask for the same sales people, even though I think any of the staff would be very helpful.Thanks again to Vancouver Hyundai and tha sales staff, especially Ken, Bruce and Keith.Sincerely, John & Debbie Derr

roadhogs3333

23 de oct. de 2012

My bride and I dealt w/Bruce Reed and Frank Lacko, it was the most positive experience, we both highly recommend them if you are looking to purchase a vehicle!

dkint

23 de oct. de 2012

My wife and I recently purchased our new Hyundai from Ken at Vancouver Hyundai and couldn't have been happier. Both Ken and his manager Bruce gave us first class service and were honest, friendly and professional. I highly recommend them if you are in the market for a new car. These guys made buying a new car a fun and enjoyable experience which was something we never though could be possible.

hallstromjwb

22 de oct. de 2012

Frank was very helpful in showing us all the models of Hyundai and test driving them.He was very helpful and patient with us and answered all of our questions while we were deciding our selection. Then Bruce was very helpful in arranging the deal.

lrherrera

22 de oct. de 2012

The sales people were very attentive, and patient as we tried to make our final decision. Then the individual in the finance department explained thouroughly what the charges were and that they would communicate with our bank for financing. Overall, they were very knowledgeable and friendly, and I would not hesitate to recommend them to my family and friends.

kissa

20 de oct. de 2012

Frank answered all my questions. I didn't feel pressured to buy a car.I got a fair price for my trade in. Frank call to follow up on the car and to see if I had any questions. Bruce also called. They were able to transfer my 10 yr/10,000 mile warranty from my other Hyundai to the new one.

roobas

16 de oct. de 2012

Ray was great from start to finish. He was professional and very patient. I wanted to test drive the car 3 times and each time he was very accomodating, even to the point that on the 3rd time I was hesitant to ask again, yet he jumped right in and said "let's go, I want you to make sure it's the right automobile for you." Ray was very easy to work with and in my opinion used "a soft sell" approach rather than "push, push, push" approach. He knew when to offer the right approach/direction, directing me into making a decision without me feeling pushed into a decision. I would definately recommend Ray to future buyers. He was friendly, well informed about the automobile and just a pleasure to work with. So glad he approached us when we arrived at the dealership and worked with us in finding the automobile that fits me to a tee. One of the best car salesmen I've ever worked with.

Seanesean

16 de oct. de 2012

Frank was so helpful with our quest for a new car. He was very informative of all of our questions. If he didn't know the answer he would get it for us. My wife and I never felt any pressure to get a car that we did not want. Frank had great hospitality and wonderful customer service. I would defiantly go back and buy another car through frank again. Bruce was very helpful and great sales manager. He was able to work with us and was able to give us payments that we could afford.

Kathryn Kleffman

15 de oct. de 2012

I was very Impressed with the way I was treated at Vancouver Hyandai.They were very helpful and straight forward with all aspects of my purchase.If I were to purchase another car later down the road,i would come to Vancouver Hyandai.

katpotts

15 de oct. de 2012

Frank and Bruce were very helpful and informative. I told them exactly what I wanted and they found me that car. It was within the amount I could afford. I went back 3 times before buying and each time they were just as helpful.

DLeeQuinn

10 de ago. de 2012

We were very happy with ALL of the employees at this dealership. However, we are so happy that Ken helped us through the buying process. Ken is very knowlegeble about the Hyundai. We purchased a Sante Fe with Ken's help. We had some misgivings about our initial vehicle purchased, but Vancouver Hyundai has worked with us to get us exactly what we want and make the transaction a satisfying one for us. We credit Ken with helping us solve our delema.Thank you Ken!

nnagaraj

3 de ago. de 2012

John Sherlock was great start to finish. Able to drive away same day with a nice new car! Thanks John! Sincerely,A very satisfied customer!

Zlog

3 de ago. de 2012

They have a $5k markup on a car that MSRPs at $24.9kFor that price I can get more car from just about anywhere. They also told me that they were the only ones in town with the car, when I had 4 other emails from every other dealer in town saying they had just gotten one in as well because it was a launch date.The main thing that would keep me from ever buying here is when I walked up to the car (Veloster Turbo) I could smell that "burnt transmission" smell. One of the salesmen was flooring it (or letting a test driver floor it?) and redlining it (I'm assuming). When I finally got in and drove it, the auto was jacked up. It couldn't shift into 3rd gear, and would just SLAM into fourth. I imagine them causing irreparable damage to my future car without me knowing and I just see red flags. I'll be going elsewhere.

dweisen

31 de jul. de 2012

Our experience with this dealership was phenomenal. Everyone was extremely knowledgeable, friendly and professional. We will definitely recommend Vancouver Group to our friends. Jeff & Deb Weisen

jeffd01

10 de jul. de 2012

It was a real pleasure to work with John Sherlock. He's a great salesman. No pressure, very friendly, knowledgable, helpful and professional. Bruce was also great to work with. Best car buying experience I've had anywhere. I'll certainly recommend this dealership to anyone looking for a new car.

Bruce Maas

27 de abr. de 2012

I had a great experince with the sales staff Gabe Cruzado at Vancouver auto group and really appreciate thier time and effort in helping me find the right car for my needs.

ryankristidews

27 de abr. de 2012

Vancouver Hyundai. Gabriel was an awesome salesman. We told him this while waiting for our paperwork to be processed. He was not pushy, did not act like his job was strictly to make a sale, his timing for asking questions was perfect and he made us feel very comfortable. I went to the dealership looking for 2 specific cars and left with one that I didn't think I would drive. I would recommend this dealership to anyone and would strongly suggest Gabriel as a sales rep.

MichaelErw1n

27 de abr. de 2012

Ive been looking all weekend for a hyundai elantra and every dealership I went to was pushy and rude so that deffinetly pushed me away on monday when i went to the vancouver store i was suprised to find the exact opposite of my previous experiences.I would deffinetly recommend this dealership to all my friends.

flyboy256

27 de abr. de 2012

If you are like me then you really dislike shopping for new cars. The sales pressure and haggling are enough to make you want to just ride your bike. Sadly, since that is not an option for us we had to buy a car.If you are looking for a Hyundai, then by all means go talk with Susanne Emery at Vancouver Hyundai. She is *the best* - works at whatever pace you prefer and never, ever tries to sell you something you don't need. She is a great listener and acts affectively as YOUR AGENT to find you the right product. Thanks Susanne!

m69

27 de abr. de 2012

Went to the dealership for a new Sonata already knowing what options and price I wanted. Gabe was never pushy or tried to sell me something I didn't want. They had the best selection in the Metro area and met the price I thought was fair. The entire process from drive up to leaving with my new car only took 1.5 hours.Highly recommend!Mark

rachelcroon

27 de abr. de 2012

Gabe Cruzado, Was an excellent Sales man. He was not pushy, which means alot to us. Very careing and got me the deal I was looking for! Awsome Job!!!

John Noorlander

29 de feb. de 2012

Mr.Tuttle answered any questions I asked,explained about the warranty that was still on the car.He was very courteous,polite and NO high pressure to buy a car.

Manuel H. Acosta

1 de dic. de 2011

When purchased, my vehicle was out of alignment. The mechanic adjusted the toe in & it was still not right. I was informed nothing else could be done as my vehicle was within specs. After I raised hell & promised legal action, the dealership paid my mechanic to properly align my vehicle. In the sixteen months since I purchased my vehicle, circumstantial evidence indicates the service department may not have performed certain requested maintenance & may have damaged my vehicle's alignment when it was serviced on one occassion (I had my mechanic realign my vehicle at my expense). It is possible the lack of service is retaliatory in nature. I have been asked if some discrimination is involved. My response to the question was simply anything is possible. The service department personnel have proven to be incompetent, untrustworthy & perhaps even more.My vehicle (2010 Elantra Touring SE) is exactly what I wanted. I was very impressed with the internet sales manager & the sales person. I'm extremely dissapointed with the service department & plan to have my vehicle serviced at a different dealership or at another reliable service center.

acturner

30 de mar. de 2010

I went in to look at and test drive a vehicle I had interest in. I ended up driving a car. The sales person was pleasant enough. After the test drive I was asked if I was looking at purchasing a vehicle that day. My response was, "No, not today. I am just looking at my options." Promptly, I was lead into a small room and introduced to a finance person who repeatedly asked me, "how can I get your business today?" Every time I was asked this I would reply how I had earlier: "I am just looking at my options. I am not going to buy today." Every time I answered he would take his paper and come back a few minutes later with a slightly lower price. I was kept in the dealership for over two hours. I gave them no inclination that I would purchase a car from them that day, yet over and over and over again pressure tactics were used on me to break down and accept a deal. The finance person was set on selling me a car, even though I did not want to buy one. I found him to be extremely pushy and rude. How many times should I have to say that I am Not going to buy a car? I repeated myself at least ten times within the two hour span and they still did not want to accept my decision. In order to leave the room they were negotiating with me I basically stood up and walked out. Why would I ever purchase a vehicle from a pushy sales person? Even if I did want to buy a car that day I wouldnt buy from them based on their out-of-line sales tactics. I do Not recommend going to the Vancouver Hyundai dealership, not even to test drive a car, unless you like to be kept in a room and verbally pushed around. These people do not deserve my business or anyone elses. They are rude and dont care what you have to say. They just want a sale and will do what they can to get their way.