W.D.

18 de sep. de 2016

The service person ( woman ) is very professional and knowledgeable. She is also very customer friendly. There is a nice, clean waiting area.

Randall

16 de sep. de 2016

Darla is always kind and courteous and is a pleasure doing business with. I will continue to use Vision Ford of Alamogordo over other dealerships in the area.

Frank

15 de sep. de 2016

I have bought cars from all type of dealerships not just in Alamogordo, Vision Ford Alamo is the best I have been around. Les Collins General Manager, and Vincent Sedillo are the best at their jobs, they are what makes Vision Ford what it is. The Best Car Dealership around.

Parla

10 de sep. de 2016

I can just drop off my truck and go on to work. Don't have to worry about a thing. It's all finished when I'm done at work and I can go home. No hassles

Franklin

2 de sep. de 2016

Easy to make the appointment. Always glad to see Darla.I feel she is taking care of me. All of the staff I dealt with were nice and friendly. I feel comfortable that the work done was correct.

Martha

1 de sep. de 2016

was easily talked into deal but didn't realize interest rate until afterwards, will be paying almost double for this car. Was told that I cannot back out of deal after signature. Kind of uneasy about this now.

Zachary

23 de ago. de 2016

The salesman Stan Winn was amazing he was honest and funny and helped us keep our eyes open and got us not only a car but a a brand new car with barely any miles on it I mean it was awesome

J

23 de ago. de 2016

Everyone we have dealt with over the years has been terrific, especially Ed Zamora. We have purchased 3 vehicles through him in the last 6 years.

Kathryn

21 de ago. de 2016

You listened to what I wanted and made a genuine effort to meet my requests. And more importantly, your people were not pushy or insistent that the first offer (which didn't meet my desires) be taken. Your people worked as a team to sell me a vehicle and since I came home with the one I wanted, you know they did there job well. Thanks.

Costa

12 de ago. de 2016

Excellent service for maintenance. Darla is terrific and extremely knowlegeable. Sales, poor experience. In my case, purchased F-150 4x4 in 2015. Truck delivered before properly prep'ed and inspected. Never again.

Kathryn

7 de ago. de 2016

Everyone was professional. Clean waiting area. Fast service. Answered all my questions. Followed up to make sure I was satisfied with the service I received.

James

6 de ago. de 2016

Stopped to make an appointment for oil change and service manager said they could do it right away. Surprised me and they got it in right away

Jeffrey

6 de ago. de 2016

Great service and everything done correctly the first time. Always courteous, professional, and knowledgeable. I have never been disappointed with the way I have been treated by the service department and the dealership in general.

Apache

3 de ago. de 2016

GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD

Richard

30 de jul. de 2016

I experienced a problem with exhaust flow to the turbo which was difficult to identify with my F-250 Diesel which would cause a total lack of power due to the turbo not receiving the necessary exhaust flow causing extreme loss of power and lack of engine excelleration. Being a periodic occurance, it naturally would not show itself when I would bring it in for service. This was my fourth visit for the same problem and by attaching a mobile "computer" to the analyzing port a code was finally determined which demonstrated what I said all along that the "value" which controls flow to the turbo was malfunctioning. I have had the vehicle one day since repair and all indications are the the part replaced is functioning correctly. I will not be 100 per cent sure until I pull the fifth wheel trailer which I hope to do in the next month or so. Darla, in service, and Richard, in maintenance were very helpful and understanding. I hope we have solved this problem since I believe to be a definite safety hazard.

David

30 de jul. de 2016

Fast, friendly and flexible service. In my opinion, this is a highly recommended dealership! Thanks!Vision Ford Vision Ford Vision Ford Vision Ford Vision Ford Vision Ford Vision Ford

Webster

26 de jul. de 2016

Not real high pressure. Efficient processing sale, financing, etc. Same for past sales experiences with Vision Ford Lincoln Mercury Hyndai.

Joseph

22 de jul. de 2016

that they were very patient and also very kind towards people knowing that they will help you in any sort of way.

Donald

22 de jul. de 2016

Everyone is friendly. Everything happened on time. Doug Alpers in sales is downright awesome and Dani knows how to do the paperwork with a smile! Darla in service is on top of what she's doing. Everything smooth as clockwork.

John

9 de jul. de 2016

great pre-sale service and description of finance options. great presentation on products. staff available and responsive to all questions and requests

Grant

1 de jul. de 2016

The dealership work very hard to get the payment down to something I would be comfortable with. The dealership work very hard to get the payment down to something I would be comfortable with

Orlo

22 de jun. de 2016

Courtious service, was completed in a timley manner. waiting room was clean with good air conditioning.I have always been treated very well at Vision Ford.

Shirley

11 de jun. de 2016

Didn't have to ask any questions. Things were explained right from the start about what should or needed to be done and the decision was left up to me.

Claudia

7 de jun. de 2016

I got the vehicle I wanted at the price I wanted without haggling and waiting around at the dealership for hours - they delivered the vehicle to me which saved me a 5 hour round trip. Miguel was my salesman and Mike accompanied him - both were professional and very personable. I live in a really small town so everyone knows I purchased a new (used) car and I've already shared my positive experience with my neighbors in hopes of sending more sales Miguel's way.

Mark

2 de jun. de 2016

Friendly, efficient and accurate. never had any problem whatsoever.I have always had my serviced there and they've always done great work.

Sophie

28 de may. de 2016

I told Chris at Vision Ford in Alamogordo that I had an appointment that came up. He said he would ensure I would make it to my appointment. My car was indeed ready in time to make my appointment. Thank you for listening, Chris! Chris should be congratulated for his professionalism.

Joseph

22 de may. de 2016

service rep very helpful . service completed in timely manner.service rep always reviews the results of the inspection and reviews the charges.

Don

19 de may. de 2016

During the time of purchase Kenny, the salesman, as well as Brecken, in finance, were pleasant and helpful. Product knowledge in sale could have been better. However, with only his second day I do understand there is more learning to be done.

melvin_martin5

1 de may. de 2016

My experience purchasing a 2016 Hyundai Accent was highlighted by the sheer excellence of my sales agent and associated staff insofar as knowledge, competence and professionalism are concerned. I will definitely be back for another trade-in when the time is right!

John

1 de may. de 2016

Doug alpers and his wife have been very friendly and helpful every time that the wife and i go down there. They are great people to work with.

Carolyn

1 de may. de 2016

I am always very pleased with service Ms Darla is a great asset to your company and I'm sure you know that.

Libby

29 de abr. de 2016

Service advisor Darla is very helpful & friendly. She alerted me to issues with my tires. Kept me up to date with progress. Waiting areas are pleasant.

milly0

27 de abr. de 2016

I had unfortunately purchased a vehicle from a different dealership and had an awful experience, but the people at Vision made my second car buying experience AWESOME! They found me a car that matched my needs and and expectations.

Gary

20 de abr. de 2016

I just had my 08 Mustang detailed. Excellent job was performed. Darla in Service Dept. always takes great care of me and my vehicles. Much appreciated!

labelle_cheryl

16 de abr. de 2016

Good experience, glad they got rid of some of the old sales people, they are why I refused to go there again. They were pushy, rude if you didn't want to buy, put a lot of preassure one even got rude and mad at me and was very ugly with me. it was horrible... The only reason I went there this time was because my old car was having mechanical problems and my mechanic said it had to be fixed by Ford dealers mechanics. But as it turned out to be a good experience, because those other idiots are gone, or at least they weren't there while I was there.

Jose

16 de abr. de 2016

I have been a long time customer of Vision Ford, to be exact 24 years. I like the fact that you guys work with us the customers to come up with the best deal for both parties. I like to be believe that loyalty pays off and that is why I purchased 2 vehicles. I have purchased 4 vehicles in the last 4 years from your dealer and continue to have the services done at your service department. Yes you can Vision Ford. Keep up the good work.

merrickjeffrey349

13 de abr. de 2016

I had met the service dept. w/ my 2014 SONATA and was very pleased with the professional and curtious service dept. It was good to know there was a HYUNDAI dealership in ALAMOGORDO, they showed me they were very excited on their new journey. The salesman came right out to greet me and how could he and VISION HYUNDAI help me today. I could tell he and I connected right away. I felt comfortable in working with him,and the other staff at VISION. I initially went to look at that moment, but deep down I really like the 2015 SONATA LIMITED. I knew it was the right decision. I am not one with words, if I were looking for an automobile and wasn't sure, I would leave with something from the VISION family, just because of their honesty, will to see the customer is completly satisfied, down home professional character.

klivingston325

2 de abr. de 2016

Great time looking at all the cars and the hyundai really suprised ne with how nice it was. Had a great time. The car is great so far. I don't know what else to say

Frank

30 de mar. de 2016

The service is the best, the dealership makes you feel at home. I bought a Lincoln MKC from Vision and Lawrence was the best.

candbs

11 de mar. de 2016

I would buy there again. I love the car and the service i received there. I just had to sit there to long getting paper work done. I'm 73 and don't like to sit.

spreason

11 de mar. de 2016

This was by far the best vehicle buying experience I have ever had. They were both professional and sought to make sure we got the vehicle we wanted for a reasonable price.

NEWMEXICOSHARYN

29 de ene. de 2016

I DID NOT INTEND TO BUY A NEW CAR WHEN I WENT TO VISION FORD, I JUST WENT IN TO SEE IF I WON ANYTHING FROM THE CIRCULAR I GOT IN THE MAIL. GEORGE GOT ME A GOOD DEAL ON A NEW CAR....AND THE REST IS HISTORY.LOVE MY NEW HYUNDAIWOULD HOWEVER LIKE TO KNOW WHO GOT THE KEY THAT WON A CAR...NEVER GET TO HEAR THAT PART

Carl Hangsleben

19 de ene. de 2016

Alex and Lawrence went out of their way to meet my payments and put me in my new truck. Thank you!

Linda Paluch

11 de ene. de 2016

Service is friendly and timely. My only issue was that the computer was not reset to reflect the oil change so I had to make a subsequent trip to the dealer.

Troy

7 de ene. de 2016

George Bonnell is by far the best car salesman I've ever come across. He is not a "salesman" concerned with making a buck, he cares about what you need, and makes every attempt to ensure you are satisfied. We've bought a few cars from him and will do so if we ever need a vehicle in the future. He is top-notch!

Granville Bowen

6 de ene. de 2016

Service was great, quick appointment and finished on time. thanks

Terry

22 de dic. de 2015

They did the repair in good time. The service [people are always friendly & helpful. Darla is my "go to" person. She knows everything about her job & I can count on her to give me the right information every time.

Lance

21 de dic. de 2015

The sales experience. Noah found me the perfect car. It met all of my criteria and I got it at a great price.

Alfred Aston

8 de dic. de 2015

Very happy with the service, staff was very friendly, knowledgeable, and polite. They answered all my questions and was not at all pushy.

Richard Carroll

3 de dic. de 2015

I had I thought a simple oil leak on my F-250 diesel. Well, it was but it lead to an oil change, 100,000 mile service and oh by the way one battery is dead and the other is dying. Yes, it cost more than I was planning on but by far cheaper than having to have any of this done after a break down along the highway. Everything was explained to me in detail to allow me to make the decision for repair. Thanks to Chris in Service and to the young man who did the repairs. Dick C.

Artis Allen

1 de dic. de 2015

The Service department personnel are very polite and professional. That is why I continue to bring my vehicle in for service. Darla has never failed to get my vehicle scheduled and taken care of in a timely manner.

Cheryl Petree

29 de nov. de 2015

Great service, friendly staff, always accommodating! Thank you!!!

Orlo Dean

27 de nov. de 2015

Always friendly, knowledgable and professional. Vincent sold us a fantastic car and the service department keeps it in good shape

Kathryn Allen

26 de nov. de 2015

I have always had a great experience at Vision Ford. The people are so friendly. The service was done quickly and professionally.

Jarod

16 de nov. de 2015

Chris Guzman was absolutely amazing. I came in in desperate need of a new battery, moments before they were closed; and I was willing to pay whatever the cost was going to be. However, to my surprise, Chris is the one that pointed out that my vehicle was still under warranty and that I didn't have to pay a cent! He was one of the best customer service representatives I have had the pleasure of doing business with and I am incredibly grateful for having had met him!

Burt Broadcasting

14 de nov. de 2015

Always great service.... Always great people. I always recommend Vision Ford

Andrew Scherer

12 de nov. de 2015

I purchased a 2016 Mustang GT. The staff was very helpful, very professional! I would direct other people to this dealership!

Jose Agullo

3 de nov. de 2015

Darla as always top notch with the services that are provided to my vehicles. Have been a Vision Ford costumer for over 23 years and continue to be.

Janice C. King

31 de oct. de 2015

Great customer service and the work was completed within an acceptable time frame.

Karma Magers

27 de oct. de 2015

I had the equivalent of a 60,000 service plus replacement of ball joints, front shocks and steering pump. All in ONE day! I will give it to you, you guys are FAST!I had a trip to Albuquerque the next day and was surprised to see my gas mileage dropped from 20mpg to 16mpg. Hmmm. I wait to see if it improves.

Mary Delgado

21 de oct. de 2015

I purchased a 2015 Ford Taurus. The experience with the company and employees was great! It took a little time to get my paperwork all done and sent off for approval, but other than that everything was great! Every salesman in the building was great and respectful and accommodated our needs. Miguel and Lawrence are great salesmen and very respectable. I would highly recommend Vision Ford Alamogordo to any locals looking to buy a new vehicle.

James Alden

9 de oct. de 2015

always an excellent experience at Vision Ford.The quality of workmanship, customer service is excellent!Jim

Matthew Grinberg

9 de oct. de 2015

Completed on a timely basis according to my request.Also, no charge is nice!

Heather Whiteside

6 de oct. de 2015

Doug Alpers was my salesman and he was very helpful and professional and gave amazing customer service. I have known Doug for many years and would not go to any other salesman other than him. He definetly is the definition of great customer service. Great job Doug!

Deneen Black

5 de oct. de 2015

Good service and fast - just got an oil change. Personal attention and very polite.

Donna C

5 de oct. de 2015

Darla was great at taking care of our truck problem. She is always on point with her attitude, professionalism, and can-do approach to her customers. She is the main reason that we continue to take our vehicles to Vision Ford in Alamogordo, NM.

Shirley Luzier

27 de sep. de 2015

The Dodge belongs to my daughter, but she said she was satisfied with the service. Thanks

Edward Swiggett

24 de sep. de 2015

I went into the dealership hoping to aquire in my pre approved price range. Spoke with Ed Tafoya the salesman. He was able to get me into my dream car a 2012 Taurus which did have rather high miles. But he got me financed with the better than the car I wanted. And payments I'm comfortable with. Gonna driver her back to my 40+ High School reunion. Thank you Vision. The only issue is a small cubby hole that wont unlatch. Your people assured me it will be taken care of.

Armando Munoz

21 de sep. de 2015

I was really impressed with your dealership and the salesman who went out of his way to help us with the purchase of this vehicle. Miguel did a superb job throughout this whole purchasing experience. You need to hire more salesmen/women like Miguel. He goes beyond his normal scope of duties and responsibilities.

Theresa Luna

7 de sep. de 2015

Time spent in the service department was short and through.

Granville Bowen

5 de sep. de 2015

Was only in for an oil change, but the people were friendly and got right to work. Thanks

Barbara Telles

4 de sep. de 2015

Very polite and helpful personnel. Very reasonable prices.

Perry Lawson

26 de ago. de 2015

Our (Joan?s) 2013 Ford Fusion was delivered as promised in excellent working order. What was really a HUGE HELP was when the dealership gave Joan a loner Fusion while hers was waiting for parts. This allowed Joan to have a car for work and to take her mother to a medical appointment. We have owned a number of Fords over the years; all from Vision Ford / Lincoln and now own the 2013 Ford Fusion & 2013 Lincoln MKx. So we are Ford / Lincoln product fans. However, it?s this ?after the sale care? that will keep us coming back to Vision for service and future automobiles. You just can?t price shop after the sale customer care. Thank you for what Joan & I think is the best car dealership in New Mexico. Perry & Joan Lawson

Rosemary Ferguson

18 de ago. de 2015

You made it more helpful by washing the outside of my truck. Thanks. Been really busy

Monica Voorbach

17 de ago. de 2015

everyone is respectful and I will always buy a ford. they are dependable and get me where I want.I still have my 2003 Ford Taurus.

AURORALOPEZ

25 de jul. de 2015

The salesman was very friendly when I was purchasing the vehicle, but I could not reach him after the purchase. The vehicle did not have floor mats and told me he would give them to me at a later time. When I returned to the dealership to pick them up he stated the vehicle did not come with tgem, but I could purchase some for $200.

WILDBILLHANNA

18 de jul. de 2015

We had been looking for a new car for several months. The car had to get over 30 MPG, cost between $15-20K, and have an excellent warranty. This vehicle met all three criteria.

Cecilia Lopez

15 de jul. de 2015

Staff was very helpful and friendly. Was able to purchase the car I wanted at a great price.

Sophie Duykers

5 de jul. de 2015

Great business...super people, especially Darla and Angel.

Patty Adams

3 de jul. de 2015

Servicing a car that is almost twenty years old is usually somewhat painful at a dealership. The crew at Vision Ford greeted me and my 97 Ford in the same manner as customers driving new cars. I wasn't pressured to buy a new car, but simply told what I needed to have done to keep my Ford safe. The complimentary shuttle service rounded out the perfect service experience, and Darla Marshall was just delightful. Thank you for a superb service experience.

Lyle Ray

2 de jul. de 2015

great and the people working there are outstanding and friend. I was happy when I had my last car serviced.

Manuel Borzoni

1 de jul. de 2015

Purchased 2015 Ford expedition from Vision Ford, Alamogordo, NM. 2nd purchase, excellent service, the staff and our salesman Doug are wonderful.

Paul Smathers

29 de jun. de 2015

Service department is the best, especially Darla, courteous and professional.

Patricia Calvert

29 de jun. de 2015

Was very pleased with the whole purchasing procedure of my 2015 Ford Escape SE. When I arrived, I guess things were going on that morning and it allowed me the time to wander through the vehicles without any interruptions. When I finished that I went into the showroom, to the information desk, and asked for a sales person. That was a first for me! I had some questions about a couple of the Escapes and the Tucson's and my salesperson, Miguel Alderete, was knowledgeable on both vehicles. As a loyal Ford customer I decided on the Escape, which was to be my second Escape...my first was the introductory year model. The whole haggling process went smooth, they gave me a fair trade-in on my 2007 Ford Edge, got the payment where I was comfortable, and I drove home the Escape that had captured my eye in the first place. The staff was superior from any buying process I had gone through in the past in other areas of the country. Everyone was very friendly and helpful and my salesman took me around to the various departments and introduced me to staff there...another first. I'm sure the service will be great and looking forward to another positive experience.

Jared Vity

26 de jun. de 2015

2013 Jeep Wrangler Unlimited, Doug Alpers is the man!

Donna Cyr

19 de jun. de 2015

Serviced a 2013 Edge, Darla always greets me with a smile and concerns with any problems I may be having.

Terry Van Wormer

18 de jun. de 2015

I've bought several cars from Vision Ford. The staff are always friendly & helpful. I just had my windshield wipers replaced and an oil change. Thanks

Brian Fitzpatrick

16 de jun. de 2015

I took my car for a car wash. While there, I discovered that my car had a tire that was repaired after an accident at a location that was not Vision Ford. They did not use nitrogen. Vision Ford fixed the problem.

Robert Pavelka

13 de jun. de 2015

Work was done on time and at a competitive price. As long as the car runs, we are good.

Lucille Hammans

7 de jun. de 2015

We are satisfied with our treatment at Vision Ford, as usual. Salesman was very helpful. Thank you,Lucille Hammans and Jacob King

Wendy Clark

5 de jun. de 2015

I have had my Escape in several times since the 100,000 mile and now am told I need to replace several things that should have been done previously. I take my truck in regularly and have had a few of the things done that the tech told me needed to be done, he said that they are not on the report as being done.

Ken Hudson

5 de jun. de 2015

Darla is great. Our car was in and out very quickly. The work was done right with no problems. Vision Ford is one of the best car dealers we've dealt with.

Milton Chestnut

2 de jun. de 2015

We appreciate being reminded via internet re. needing an oil change, & being sble yo set up an appt. right then. The oil change & checkup was fast while we used your free WiFi in your comfortable waiting area. We will be back.

Jim

31 de may. de 2015

Just purchased a new vehicle from them. Excellent sales experience. The whole process was great. They made it easy and fun.i would highly recommend them.

James Freiberger

31 de may. de 2015

great service. All the representatives of Vision Ford have been extremely helpful.

John Gordon

28 de may. de 2015

Had another meal at Taco Bell! Brakes are well. Need some more characters, but no more are necessary.

Orlo Parker

27 de may. de 2015

Darla was very helpful, my car was washed, I did not expect that, but I sure do appreceiate it. My car was in for 15,000 mile oil change.

John Stockton

18 de may. de 2015

Simple oil change and review. Comfortable waiting room and courteous staff.

Marcus Jones

12 de may. de 2015

They have a very helpful and friendly staff. I look forward to visiting this dealership again. I would definitely recommend them to all my friends.

Lois Hill

6 de may. de 2015

Lawrence, the sales person, was extremely helpful and made the experience smooth. Vision staff were great and I appreciate all their help.

Steve Joyce

4 de may. de 2015

My experience with Vision Ford was outstanding! Gage (Salesman) and Les (Manager) were nothing short of wonderful. They were not pushy, very patient and really tried to get the numbers where I was comfortable. I'm thankful for the experience and I will recommend both of them to my friends here at the base. Have a great day! Please make sure they both are commended for there efforts. Also, Mrs Dani was outstanding too!!

David Gonzalez

28 de abr. de 2015

Your dealership is 1st off is very efficient,the people in the service department are knowledgeable,and friendly. This is one of the very few business around that I feel I get my moneys worth.

Anna Acosta

28 de abr. de 2015

Great service. I always take my car to the dealer for any service I need..

John Hartung

24 de abr. de 2015

Darla in the service department is fantastic! Really appreciate what she does

Michael Ingle

23 de abr. de 2015

This dealer is a wonderful example of exceeding customer expectations. There is an ease of doing business that makes car buying a pleasure. We were treated with respect and everyone was very polite. Ford should model their other dealerships by vision Fords standards.

Carol Hackett

23 de abr. de 2015

I depend on Vision to keep my vehicle in top condition, and for 10 years they have done so. Thank your to George Bonnell who showed me new 2014 trucks on the lot during my wait for service on my pickup.

John Gordon

17 de abr. de 2015

Took the car to Vision for an oil change. Left the car, walked across the street to Taco Bell and then went back and picked up the car. Easy, Simple, Good experience.

Frank Borunda

15 de abr. de 2015

Lincoln MKC,The service was GREAT!!!! (Lawrence Montoya) was my salesman. The staff was absolutely GREAT!!!! Les Collins was GREAT . I can`t say enough of how I was treated, if you wanted me to say something to a radio station, TV or the paper I would do it gladly. Mr. Martin you and your staff have made Alamogordo proud.

Jesse Landers

14 de abr. de 2015

Darla and crew are always very professional and go out of their way to make sure everything is up to par on our vehicles.

Michael Parker

7 de abr. de 2015

We pre-ordered our 2015 Mustang. We had great services from start to end.

Teresa Irwin

3 de abr. de 2015

Always helpful, always friendly, dealership is clean

Lynda Daily

2 de abr. de 2015

I was able to get an oil change within a time frame that worked for me AND they washed my truck!

Perry Lawson

1 de abr. de 2015

Excellent services start to finish. Not only was I dropped off and picked up at my work site, my Lincoln MKX was repaired, serviced, and hand washed two hours earlier than predicted. Now this is why I like to buy my vehicles in my home town at Vision Ford/Lincoln. Way to go service department.

Michael Stegner

31 de mar. de 2015

It is always a pleasure doing business with Vision Ford.

Patty Wilson

31 de mar. de 2015

We have look around at different dealership but we have always gone back to your dealership. This is our fifth vehicle we have gotten from you dealership.Everytime we have gone in your staff has been great to us. They have taken there time with us and made sure we got the vehicle that we looking for. Thank you for all that you do.

Donna Cyr

27 de mar. de 2015

Darla explained what work they did on my truck so I understood. She had me in and out in a timely manner. She takes her time and listens to any concerns I may have. She is always friendly and professional.

Abelardo Schaffino

26 de mar. de 2015

I have always been treated with respect and all that i wanted to have done to my vehicle was completed. The service staff is always on top of what is required for my vehicle and what it needs to keep it running in excellent condition. Thank you ALL.

Garrett Griffin

24 de mar. de 2015

We were looking for a specific truck and they found what we wanted from another state. Transactions were smooth and quick and the finance office was organized and prepared. Our salesperson (George Bonell) was amazing! We bought our truck over 14 years ago from him at another dealership and he is unlike most in his line of work! He made us feel welcome and was genuine and concerned about our needs. The dealership was also fun and friendly with a basketball shot incentive. Overall it was probably the best vehicle purchasing experience we've had this far!

Paul Smathers

20 de mar. de 2015

I am 100% sure that I will get honest advice from the service department. I've made this comment before but worth repeating -- "Darla in the service center is the walking/talking Vision Ford motto (Yes, we can). You will be treated with respect and honest, reasonable cost service.

David Sweetapple

19 de mar. de 2015

Great service. Darla is great. As always they did a wonderful job.

Maquita

18 de mar. de 2015

Very good service! I would recommend them to family and friends. I had a great experience all the way around.

Rosanne Garcia

13 de mar. de 2015

Service to my 2006 Ford Explorer was excellent. Darla Marshall, is always very helpful in providing the services requested.

Frank Mata

11 de mar. de 2015

Bought a terrific brand new Focus, Lawrence was excellent to work with, and the staff and service was outstanding. I do recommend you try harder at keeping the on-line data of vehicles you claim are on your lot match the actual vehicles on your lot. The mismatches are very noticeable and annoying, and from the handful of other previous and potential future customers I've discussed this with, they've noticed, and it makes a big difference. I don't know if it's a tactic you utilize to draw in customers, but I believe it turns more away than you realize.

James Freiberger

27 de feb. de 2015

extremely helpful in showing me how to use the navigation system

Joan Manley

26 de feb. de 2015

ED, my salesperson, was very knowledgeable and most helpful in locating a vehicle that met my needs.

Theresa Luna

25 de feb. de 2015

Staff was very helpful and friendly to me and other customers while I was there.

Paula Storms

24 de feb. de 2015

I am very satisfied with the salesman and the entire Vision Ford team. I have worked with Doug Alpers in the past, and would recommend him highly. I purchased a 2011 Ford Explorer.

Steve Smith

24 de feb. de 2015

The service was excellent, and performed in a timely manner. I will have to go back, however, and have somebody help me reprogram the lock parameters. (Central locking and remote operate differently now that you reprogrammed the transmission. Maybe that's a Ford Focus thing.) I love the car, and your tech's did a very good job. It drives much better now.

Marina Ellison

20 de feb. de 2015

Service department is fabulous! Darla has taken such good care of my truck, should last me a long time

Granville Bowen

20 de feb. de 2015

Rodent had eaten some of the windshield washer hose. Dealer took my truck right in and repaired it in about 3o minutes. Good job.

Kevin Ours

18 de feb. de 2015

I recently was involved in a car accident which resulted in a total loss of my 2000 Lexus RX 300. Mr Scott Williams went above and beyond in helping me obtain my new 2014 Ford Focus. We went on test drive after test drive. He talked straight to the GM about my situation and talked him into a great deal. Scott even talked directly to my finance manager in order to get the deal done. Scott and everyone there went beyond the call of duty to get me back into a Ford. I have already given his card out to some people.

Darron Williams

18 de feb. de 2015

The service representative went the extra mile to ensure the job was done right. Even when it took coming back a second day, in the end, she made it right. I will return for continued service like that.

Donna Cyr

16 de feb. de 2015

Darla got my Edge in for servicing quickly and the wait wasn't long at all.

Lesley Archuleta

12 de feb. de 2015

Extremely helpful and very timely in their execution of sevice! They offered me a loaner vehicle as they had to keep the car overnight. I appreceiate their service and expertise.

Shawn Marion

11 de feb. de 2015

Your service department is always excellent. It's always some of your sales people that make me choose to find alternative dealers.

Sophie Duykers

11 de feb. de 2015

CMax. Service staff and Vision Ford is terrific. They couldn't be more helpful. Jonathan was my service rep and Angel was customer service. They were terrific.During the wait, spoke to the salesman who sold me the car, Lawrence was just as welcoming as if I was a new client. Vision Ford is Tops in all they do!!!!!

David Olsen

10 de feb. de 2015

Darla, service manager, was very helpful and efficient. 10,000 mile service on my CMax Hybrid Energi was completed promptly. Complimentary car wash was an unexpected bonus. Vision Ford is a great dealer for both service and sales.

Renee Fairbanks

5 de feb. de 2015

As always the service and openness of the service was good.

Marcus Jones

4 de feb. de 2015

I was very pleased with the service and the quickness of getting my vehicle serviced. The staff at Vision are very friendly, helpful, and polite. I would definitely recommend Vision to all of my friends, as well as strangers. I look forward to them servicing my vehicle again in the future. Thank you!

Tj Trujillo and Brenda Trujillo

3 de feb. de 2015

When we call for any service at our Alamogordo dealership Ms Darla usally helps us with outstanding service everytime! Please tell her from us she is why we continue to stay with Ford products.....We love Ford

Joan Nussbaum

3 de feb. de 2015

We called for recall checks. We were expected and treated with upmost curtesy. My car was washed -surprise and I received excellent help with my bluetooth. Awesome Servie. Also we brought in our fire department truck for a reading of fault codes that had popped up. We like this dealorship and Ford Motor Co.. Joan

Robert Hudson

3 de feb. de 2015

We always deal with Darla as she sees that we get the best, fastest, and most courteous service.

Gregory Feilner

30 de ene. de 2015

Great service very friendly. .....................................................................................

John and Sharon Sproles

24 de ene. de 2015

My husband and I purchased a 2015 Ford Fusion. We always go to Vision Ford when it's time for a new car.

Jesse Landers

23 de ene. de 2015

Darla the service writer is always helpful by informing me on any future needs my vehicles might need. She and the rest of the service department are very professional. I appreciate it.

Kenneth Duby

21 de ene. de 2015

Quick service and I even received a free car wash! And as usually Darla was awesome!

Valued Customer Apache Observatory

15 de ene. de 2015

good good good good good good good good good good

Ruth Loftin

14 de ene. de 2015

I am always happy to take my MKZ into Darla. She is always on top of things. I never have to worry! Professional, helpful, knows what she is doing, for sure!

James Alden

14 de ene. de 2015

Excellent as usual! Could not be better! Best in town!

Carolyn Coleman

13 de ene. de 2015

I love the way the customer service everyone makes you feel so very welcome and everything is about you. Hard to come by these days.My salesman Frank was the best he took care of everything and made it very easy for me and left me in full control I like that. Thank you very much.

David Brightman

9 de ene. de 2015

As always, Darla, my service advisor w3as ready for my vehicle and monitored is progression thru the shop. I have learned that she cares about me and my vehicle.

Joseph Vincent

6 de ene. de 2015

Darla and Richard are the reason I go to Vision. I trust them both to give me the best deal and keep my 250k mile truck on the road. Although I spent $3200 I feel it's worth every penny.

David Blanton

3 de ene. de 2015

Ford Edge Excellent service and the staff was great

Gary Misener

30 de dic. de 2014

Always received top notch help and service at Vision Ford! Darla is the BEST service advisor around!!

David Wade

25 de dic. de 2014

Vision is the best dealer in the USA! Very friendly and professional staff and they go out of their way to ensure customers are content. Thanks!

Ida Stagner

23 de dic. de 2014

Easy appointment, great service advisor, and fast, good service.

Vahagn Poghosyan

15 de dic. de 2014

they were very Quick at their service, very polite, everyone is amazing here. I wouldn't go to any other dealership in town to get the service I got here.

Wendy Clark

15 de dic. de 2014

I have a 2008 Ford Escape, I walked in with for a oil change and they took my car right in. Nice waiting room with soda and snack machines.

Terry Yarborough

15 de dic. de 2014

Vision Ford and all it's members did a great job juggling the oil change and various other tasks that I had asked for that day. Would highly recommend there service department and the service people employed by Vision Ford. Darla did a great job keeping me informed of things that needed done and called as soon as it was finished so I could bring my other vehicle in for it's scheduled visit. All in all it was a great experience for me. Thanks to all involved.

Jerry Dunlap

11 de dic. de 2014

The Service Department is outstanding! They were very easy to work with, and stayed with the problem until it was 100% resolved. Thank you! I loved working with them, and would recommend the dealership to anyone.

Darryn Detmers

11 de dic. de 2014

Ford Fiesta ST. Molten Orange. The service was fine. I am still working on a few issues that unfortunately came with the car. Their service has yet to call me back.

Roger Weber

3 de dic. de 2014

i purchased a 2014 F-150 I already knew which truck i wanted & Frank Patterson did a really good job explaining the options to my wife. he was very friendly & worked hard to make my dream come true.

Dorothy Furphy

1 de dic. de 2014

I was taken care of fast the staff was great and work done right.

Robert Hudson

27 de nov. de 2014

Had extended warranty and was not aware that there is now a $100 deductible for extended warranty work. We were not told this at time of purchase. We would have still purchased policy, but would have been aware and not surprised with invoice.

Perry Lawson

27 de nov. de 2014

Excellent service on my 2013 MKx. It was ready when promised with no problems. Vehicle was washed and ready to drive off the lot. All staff was polite and professional. Thank you.

Warren Offutt

27 de nov. de 2014

Service was pricey but excellent quality. Darla is the service rep I customarily deal with. She is excellent and I have never failed to get anything but first class service from her.

Franklin King

24 de nov. de 2014

The service was really good. Every thing is fine (as far as I know). We have had very good service the times we have used Vision Ford.

George Gamage

22 de nov. de 2014

Took a recently purchased Lincoln Town car to have it checked out. All the problems that were found were fixed and I feel it is safe to drive the car without worries.Thank to everyone at Vision Ford for doing a great job.

Gary Lewis

20 de nov. de 2014

We found your service dept very helpful, especially Todd, he went out his way to be helpful & friendly.

Susan Mosher

19 de nov. de 2014

They were so thoughtful and even washed my car. It looked so good that I got a compliment afterwards!

Charles Britten

14 de nov. de 2014

We purchased a Ford F-250, 6.7L Diesel. The service was good but took a while to make the trade. The staff was very helpful and tried to get us the best deal possible with out trade-in. The salesman explained how to operate the instruments and other important items. So much to try and remember in a short period of time. The salesman did ask us to come by when in the area and ask questions after driving the vehicle for a while. We really like the truck.

Orlo Parker

14 de nov. de 2014

I had a rattle on the drivers side, I told Darla about it and she fixed it. GREAT SERVICE!!!!

Alamo Al

4 de nov. de 2014

car was done when I needed it, charges, check sheet explained very well, great service as expected!!

Marina Ellison

1 de nov. de 2014

Staff is fabulous--especially Darla. Truck was washed and serviced - love it!

Bud Legarde

1 de nov. de 2014

Our car dealer helped us any way he could to get us a better and more gas efficient car. Now I have a new 2015 ford fusion

Karen Mikel

31 de oct. de 2014

We were well taken care while there and also received a call asking if we left a pair of glasses in the loaner.

Sophie Duykers

30 de oct. de 2014

Mr. Christmas and his department at Vision Ford are A+ in customer service. The staff is exemplary and the work done was great. Can't thank you enough.

Joaquin Silva

4 de sep. de 2014

Thank you Darla Marshall and the team at Vision Ford service center!

John Widmer

3 de sep. de 2014

Service was great and staff was very friendly.

Sandra Thomas

3 de sep. de 2014

The best of all!!I really like this dealer! I've dealt with a couple of dealerships and this one is top notch!!!

Dorothy Furphy

3 de sep. de 2014

They have always been very good of taking care of my car and explaining everything to me.

Julia Grant

2 de sep. de 2014

Brought fleet vehicle in due to oil leak. Was found to have a loose oil filter (oil change had been accomplished elsewhere). There were several recall items that needed attention, too.Left the vehicle at the service department and they called me a few days later and delivered a repaired and clean car. Very good service.Also, I enjoy your waiting room (the one with the red chairs). Neat and clean and comfortable. I sometimes bring work with me because there is a good place to work. I love the quiet of that waiting room. Your ladies room is also always neat and clean. Appreciate Vision Ford. I will use Vision Ford in the future for my routine maintenance needs on my fleet vehicle.

Leroy Copeland

2 de sep. de 2014

The entire staff was awesome with my purchase. My F 150 is what I wanted, a huge THANKS to Frank Patterson for his professionalism. Thanks Vision I shall return.

Bruce Gordon

2 de sep. de 2014

Very very help, honest and all around great service! I traveled 95 miles for an oil change!

Roland Bailey

2 de sep. de 2014

The personel were helpful and friendly. The service was done in a timely manner.

Willie Williams

2 de sep. de 2014

Staff is always friendly and answer questions about your vehicle. I enjoy going to Vision Ford Alamogordo NM

Elizabeth Barnes

2 de sep. de 2014

Darla the service writer is excellent. We trust her impeccably to get the job done efficiently and effectively. The service has been excellent. We are thankful for the van which picks you up and gets you to your home or to the dealership. That is a definite plus. The driver is very good. We will be back. Elizabeth Ann Barnes

Thomas Odell

2 de sep. de 2014

In addition to the regular maintenance, which was performed in an outstanding manner, I asked that somebody look at the hood to try to determine why the hood hinge seemed to be out of alignment. I was told that the vehicle had been repaired and it was not something Lincoln had done. It now seems that must be true. The following day the strut tower broke, and I have $5800 in damage to my vehicle. Too bad nobody noticed that the strut tower was giving away. It does not appear to be Lincoln's fault. Just saying it's too bad nobody noticed.

Wendy Clark

2 de sep. de 2014

Great Service department and people all around.

robert ellinghausenValued Customer

2 de sep. de 2014

We have always brought our Fords to Vision for service - our service manager Darla is fantastic, she never lets us down. Couldn't be more pleased!

Bruce Wilson

2 de sep. de 2014

The employees of Vision Ford are always helpful and accommodating.

William Allen

1 de sep. de 2014

From my perspective, your organization has always worked to be of service to its customers.2012 MKS

Regina Colbert

29 de ago. de 2014

Wonderful service, quick and professional

Wendy Clark

29 de ago. de 2014

Great service and did not charge me for what I did not need.

Mark Heinemann

29 de ago. de 2014

very friendly Old Coffee

D Aday

28 de ago. de 2014

Excellent as always.

Jerod Rick

27 de ago. de 2014

I had not received service on my F-150 for a very long time, and the vehicle has over 100,000 miles on it. I took it in to Vision Ford and told the service department to give the vehicle a thorough inspection and get back to me with what they thought needed to be done. I would have been very easy to take advantage of a situation like that, but I felt the punch list they presented was legitimate and reasonably priced given the number of items on it. The work was finished on time, and when I noted that one item hadn't been addressed when I picked it up, they pulled it back into the garage and fixed it on the spot at no charge. The truck is running as good as ever. I hope it rolls another 100,000 miles as I intend to give it to my son very soon!

S. Ishikawa

27 de ago. de 2014

Best way to describe my experiences with Vision Ford is to simply tell all readers that I want to thank the Vision Ford family for their excellent service, support and the pleasant experiences over the past four plus years. I recommend/support/endorse service providers with my wallet and bring both Ford and other make vehicles to Vision Ford's service department. We have purchased a vehicle from Vision Ford as well and fully expect to buy from them again when the need arises.

Brenda Summerall

27 de ago. de 2014

Staff were extremely courteous. Work was done in a timely manner. Thank you

Shawn Kelley

26 de ago. de 2014

Everyone at the dealership was very helpful and was willing to help us with any issues we might have.

Valued Customer Desert Sands Sales Marketing

26 de ago. de 2014

We am loyal customers of Darla Marshall in service. She is the ONLY reason we bring our vehicles to Vision Ford. We trust her to take care of them and do only what needs to be done. SHE IS THE BEST!!!! We tried to buy our 2011 Escape from Vision Ford but could not get the deal that we saw advertised on the internet so we purchased it from Borman Auto Plaza in Las Cruces. Thanks.

David Wade

26 de ago. de 2014

Vision staff is always helpful and friendly. I came in for a key with no notice and they had me out the door in 30 minutes. I then drove the car straight to El Paso and shipped it to Korea! Thanks!

Helen Richards

26 de ago. de 2014

I love having my car returned CLEAN. Also appreciate being called before work is done. I feel you really do care about my car,

Brian Fitzpatrick

26 de ago. de 2014

Took vehicle in to Vision Ford for a car wash. It was an excellent job.

Dixie Scott

26 de ago. de 2014

Very helpful and timely service. We have had Fords in the past which we have had serviced at Vision Ford. Now with a new Ford, we are very happy with the service department and staff. They do an excellent job and the prices for services are very reasonable.

Roland Bailey

26 de ago. de 2014

The personel were pleasent and helpful.

Daniel Payne

26 de ago. de 2014

Service was great and the sales staff listened to what we wanted in a vehicle and a payment

Libby Butler

25 de ago. de 2014

The service department of Vision Ford is always excellent! Appointments are easily scheduled & the work is always done quickly. the service staff is friendly & knowledgable & professional. I am always kept advised of the progress of my service in a timely manner

Alan Hart

24 de ago. de 2014

Very satisfied with the service.

Elizabeth Barnes

23 de ago. de 2014

Darla is a superb person who sincerely provides the best possible service. She keeps you informed and makes sure our service needs are always met!

Michele Horrell

22 de ago. de 2014

I had a wonderful experience with Vision Ford and highly recommend you all. I am tickled with my new Lil Red Wagon!!

Howard Dewitt

22 de ago. de 2014

Vision Ford service dept. is the best in the area. Staff is pleasant and helpful even understress. It's a pleasure to interact with them. Sooo, I guess you can say we are satisfiedcustomers.

Gary Wagner

22 de ago. de 2014

Great service writer and a great staff of mechanics.

Jim Pray

22 de ago. de 2014

Service was great and very much appreciated. Was referred to Vision Ford by Richard Couture, Holloman AFB.

Dorna Orona

22 de ago. de 2014

Staff was very polite and AWSOME. Helpfully

Danny Bowen

22 de ago. de 2014

The staff was friendly, courteous, and answer all my questions. This is the second vehicle I have purchased from vision over the past year and I would recommend to other people,

Patty Adams

21 de ago. de 2014

The staff at Vision treated me and my car like family. I was checked in, shown to the waiting room, and my car was taken care of quickly, accurately, and Darla let me know that I needed some additional services, . . .we took care of it, and my car is doing great.LOVE doing business with Vision Ford.

Bradley Eitniear

21 de ago. de 2014

Service was excellent as usual.

James Livers

21 de ago. de 2014

The repair technically was good, however the charges were ridiculous. The Alamogordo Dealership charged me extra for having my truck towed to them. I should have had it towed to a local repair shop. For a new alternator and recharge for my AC it was nearly $1000. Had a hard time talking to anyone about the extra charge in the service department, and they said they would call back but have not heard from anyone.

David Wade

21 de ago. de 2014

Vision Ford is by far the best dealership I have worked with - bar none!

Terry Yarborough

21 de ago. de 2014

I came in to schedule my vehicle for service on o recall and was asked if I had 20 minutes so they could get it done then. It was taken in and done within the 20 minutes. I could not have been happier. Darla did a great job getting this done for me.

Richard Couture

21 de ago. de 2014

I was very happy with the service for my Dodge Grand Caravan. Darla and the entire service staff did a great job to fit me in before closing. I am a huge fan of Vision Ford Lincoln for all the community events they support...especially FunFlicks!

Victoria Gathe

21 de ago. de 2014

The staff was very helpful and friendly. The wait time seemed a little bit slow, but over all a pleasent experience.

William Boehm

21 de ago. de 2014

excellent by tradition.BUT PLEASE LEAVE ME ALONE

Maria Alicia Rios

21 de ago. de 2014

As always service was personal and fast.

Shirley Luzier

21 de ago. de 2014

A 2003 Windstar LX, purchased in 2003, and serviced constantly by Vision Ford. It is still running smoothly because they have kept it in such good condition with over 100,000 miles.

Franklin King

21 de ago. de 2014

We purchased the 2013 Ford Edge from Vision Ford January 2013. We have been back to Vision Ford a few times for questions or service. So far, the service has been very good. When we purchased this vehicle the service was very good and the staff very helpful. This last time I took the vehicle in for service for a problem the service was very good and the staff very helpful, concerned and friendly. At this time I would certainly recommend Vision Ford to someone for both purchase of new vehicle and for service on the vehicle after purchase.

Abelardo Schaffino

21 de ago. de 2014

I always get what I need done to my 2013 Flex.

Marvin Swink

21 de ago. de 2014

Your team was excellent and very professional. Thank you

Mel Williams

21 de ago. de 2014

As always, the service was outstanding. Ray the mechanic has been working on my vehicle for 10 years and knows it inside-out. Darla the service adviser is the best, truly a valued employee.

David Brightman

21 de ago. de 2014

I had 4 new tires installed on my Ranger. Work was accomplished in a timely manner and vehicle was washed. My service advisor , Darla Marshall, did an outstanding job in ordering the tires, scheduling my installation, and insuring my full satisfaction.

Dorothy Furphy

21 de ago. de 2014

2013 Ford escape I can't say enough good things about the service and the staff. I have always been treated well there.

Valued Customer

21 de ago. de 2014

Technician discovered the trucks battery was wearing out after the oil change was completed.The original factory battery that came with the truck lasted almost 8 years. The replacement motorcraft battery I purchased at the same dealer 3 years ago at Vision Ford only lasted 37 months before the cranking amps were reduced.

John Gordon

21 de ago. de 2014

They always treat me right and do what is required to keep the 500 running well.

Mildred House

21 de ago. de 2014

I never have any problem with the service department at Vision. I'll call Darla and tell her that I need an appointment and she sets it up. I'll wait for an oil change, but if the repair will take a long time, I ask for a ride back to my home. When my vehicle is ready, they call me and send the shuttle for me. What could be any better?I am very pleased with the happenings at Vision .Milly House.2002 Ford Ranger.

Theresa Luna

21 de ago. de 2014

I was told my automobile would be ready at a certain time, it was not ready until much later in the afternoon.

John Mangum

21 de ago. de 2014

Every thing was great.

Rosemary Ferguson

21 de ago. de 2014

I appreciate the care you took. However, it did seem to take a long time. I'll be back.

Paul Smathers

21 de ago. de 2014

Darla in the service area is the "Yes, we can!" The lady is trustworthy and very knowledgeable on service requirements. I can not complement her enough.

Lawrence Clark

21 de ago. de 2014

Always have my Taurus and Mustang serviced at Vision...top notch service every time you go in. Darla is first class...does exactly what she says. Always a GOOD Experience.

Michael Valdez

21 de ago. de 2014

I bought a F150 xlt eco boost truck. The service was great and the staff friendly and helpful.

Warren Offutt

21 de ago. de 2014

I have been a customer at Vision Ford for over 20 years. My most frequent contact is with Darla, in the service department. Darla is a professional and I have always completed my transactions with Vision and Darla with satisfaction.

Donna Cyr

21 de ago. de 2014

I like dealing with the service department particularly Darla. She is always friendly, helpful, and knowledgeable with any question I may have. She makes the visit a good experience.I know car wash isn't really part of the maintenance so will not give an opinion on that.

Michele

19 de may. de 2014

It was truly a wonderful experience! Thank you Vision Ford!