Sam C

3 de sep. de 2015

Moved into the area and went to this dealer after seeing the reviews. Our 2000 volvo had no climate control. The service tech said we need a new climate control modular. We were not prepared to spend $1400 dollars on the car so we just had the oil changed. After picking up the car we left it in the garage until a freind offered to look at it. He said the harness was all exposed and the hoses to the airconditioning were loose, all components were loose. I called Princeton Volvo to let them know what happened and the service manager claimed someone else must have done that to the car. I reminded him that he could check his computer to see that the only other person who worked on the car in 15 yrs was Smyth Volvo in Summit NJ, was he accusing them of something. The car is now in a service center run by a freind. We are not sure what that bill will be. I'm very disapointed that Princeton Volvo didn't offer to make things right or at least seem concerned.

Toxic Avenger

5 de may. de 2015

Yesterday we experienced a problem starting our 2001 V70 X/C and were really in a "jam," being away from our home area. It turned out it was not a problem with the car, but was my own error, but in the process, I reached out for help at this dealership and was put in touch with Doug in the Service Department. Doug was more than helpful-he was also very pleasant and patient. His assistance was exceptional and in total contrast to the "service" you typically receive for anything. A Big Thank You.

User2369

30 de ene. de 2015

Al and Chris go above and beyond every single time my car goes in for service. They always make sure I have a loaner if the service will take a while and constantly update me during the process. I know every aspect of my car is being taking care of and I trust all their recommendations. Volvo of Princeton takes great care of their customers long after the initial sale is made.

Skelsey18

17 de ene. de 2015

Great to work with. Very knowledgable and thorough. Looked at a few different models to compare. Looked at many options on a new leaseWould recommend them to anyone.

JG08889

4 de sep. de 2014

This all started with my innocent new Volvo inquiry. Then another call to Volvo about features and pricing. I had the Volvo experience twice before and was thinking it was time. Paul called and we chatted; he really had sensitive insight into my needs. No deep tissue massage, just a relaxing, calming discussion about price, color, mileage and features. He made me a deal I couldn't refuse; "he just wanted me to be happy"! Yup. So, Colby took over. We toured cars, chatted about the designs, opened the hood and did a fitness cross check. The test drives were reassuring and were declared a great match for my customized outcome. Jim was great with the financing and Chris ( the Owner) offered his personal number.Three coats of wax later I opened the extra large moon roof, took my blonde hair out of the tight bun and vroom, fast and furious into the wind! (Oh-- Protected from the villains of the road by an extra smooth ride, "Bliss" and my Navigation Friend and System--Henry). Go for it. Great Team, Great Car, Great to Feel Like a Million!

davidowen

14 de jun. de 2014

This dealership located the make and model we wanted, in excellent condition, with a complete service and repair history, had the car delivered to the dealership, where we took it for a test drive. We asked a lot of questions, and they demonstrated every detail about the equipment in the car. They treat customers with the highest regard, and from our experiences, this dealership is absolutely of the very highest integrity.

wkovach

21 de may. de 2014

I have been dealing wit Volvo of Princeton for 28 years.They have stay open late for me, giving me loaner cars at a drop of hat. The service department is always polite and friendly, and the service is always EXCELLENT. I recommend them regularly, absolutely the VERY BEST!

abramowitz44

20 de mar. de 2014

We purchased a used car from Volvo of Princeton approximately 3 years ago and it was such a good experience, we decided to go back. Again we looked at their used inventory and again we purchased a vehicle. The second car we bought was a used Volvo and I'm very happy with it. They were able to tell us the service history of this vehicle, so we felt very confident purchasing it. I love my Volvo!!! I will definitely go back again!!!

Christopher Long, Nils Falk

15 de mar. de 2014

I wish I could personally thank this dealership for helping me after I had purchased my car. The customer service was more then I had expected . Christopher Long made sure I was 100% satisfied with my car.Both were quick to respond when I needed help and can't express how much I appreciate everything they did for me. It was my first car that I purchased and they made it a learning experience. If you're looking for a friendly understanding staff, I recommend them to the fullest. Their customer service is probably the best!!

LiaValle

15 de mar. de 2014

This dealership hands down has great customer service. I was unsure about this dealership since I never purchased with them before and I was purchasing a MINI instead of a Volvo (which is their main point of sales), however, they helped me as much as they could to make sure I was treated like any other buyer and really made this purchase worth it. Also a shout out to Christopher Long who went above and beyond to really help me out when any problems came up. I am very happy I chose this dealership!

chilletti

24 de ene. de 2014

Very pleasant and hassle free experience. You are treated with respect by a group of professionals. The people there are very accommodating and willing to work with you. This dealership is an hour's ride from our home and it was worth it. Would highly recommend this dealer.

greatxc60

2 de nov. de 2013

I bought my 2012 XC60 from Volvo of Princeton and it was the best car buying experience I've ever had. Brian McMahon was my salesman and I could not have asked for a better person to work with. He is a gentleman with a lot of knowledge and patience. He was so easy to talk to and extremely helpful in finding exactly what I was looking for. He was very straightforward and never played any of the shady/dishonest games that many car dealerships play. Since I've had my Volvo, I've taken it in for the regular oil changes/maintenance. In the service department I have always worked with Matt Raper who is incredibly polite and professional. He always provides excellent customer service and makes sure that my car is quickly serviced. I will always buy and service Volvos at this dealership.

coach_falk

10 de oct. de 2013

I came to this dealership knowing my parents had bought a car from them back in the 1980's. I checked other websites and compared different cars and dealerships and it kept coming back to Volvo of Princeton. Nils Falk (no relation, never met before) contacted me by e-mail and answered all questions before I even came in. Meeting and working with Nils was easily the best experience I ever has buying a car. Jim Miller made financing seamless and is a really nice guy, a pleasure to work with. I say this with all honesty, I don't expect to have to find another dealership again.

J. Karoubi

10 de ago. de 2013

My wife and I were shopping for a used car and we arrived Saturday afternoon at Princeton Volvo a few minutes before their closing hour. Matt Long himself and several of his staff staid very late to advise us while there was no insurance we'd buy anything. I ended up buying a nice convertible and Matt accepted I just made a transfer of the purchase price, which obviously would only occur on Monday, to let us leave with the car while it would have been easy for me to cancel it using any fallacious excuse in order to renegotiate the price. Moreover, they accepted my trade-in without its title I did not have with me. There was minor scratches on the car we bought, which otherwise was like new. Our handshake agreement was to have them repaired at his cost by an authorized Volvo dealer close to our home and Matt did follow-up to make sure we were totally satisfied. I strongly recommend anyone to purchase a new or used car at Princeton Volvo!

Rose D "Bates Motel fan"

26 de jul. de 2013

Went in to buy a used van for my family and found what I was looking for right away. I asked to speak with a salesman and I was helped in no time. Took it for a test drive and was sold on how it drove plus how clean it was. They also had a car fax and other records on the van. I love my new van and I would recommend this dealership to a friend.

maryvickip

24 de jul. de 2013

We were very happy with the experience we had at Volvo of Princeton. Nils and the other sales staff were friendly, helpful, and not at all pushy.

winyard7

22 de jul. de 2013

Ive never enjoyed buying a vehicle, always felt I didnt get a great deal etc. I walked into the showroom after charing with Colby via phone and email. He was off that day but Paul Fiorino took time to go over the whole scenario. I was in a jam with my last vehicle and the team at volvo got me back on track . Did they have to , probably not but they treated me like a long lost friend . Price was right vehicle was amazing and I did not feel compromised in any way!!!!12 out of 10 for all round experience.Im looking forward to the 2015 XC90 coming out and feel sure it will be a great buying experience again.Keep up the good work its nice to nice customer service is thriving at this dealershipThank you again

lapseofstatic

22 de jun. de 2013

I've been searching for a car for a long time. I came across a used Volkswagen that was very striking on autotrader and cars.com. it was exactly what i was looking for. It had 1 owner, low miles. awesome features. I knew that going to a Volvo dealership and looking at a Volkswagen might seem weird but i called one day and spoke with Paul. He was friendly over the phone and assured me that they would treat me right after i told him that I've been getting the run-a-round from other dealerships and being treated poorly. I made an appointment for the next day to go look at the car and i was introduced to Michelle Sabine, her husband Russ, and Brian McMahon. Michelle and i talked for a long time about the car. She was very friendly, offered my family something to drink as we waited. She told me that the car was getting 4 fresh tires, new rotors, and new brake pads on the car at the moment and it'll be a few minutes and we can go for a test drive. We went on the test drive and the car was awesome and i immediately fell in love with it. i told her that i would really like to look into getting the car and we started talking numbers. i told her where i wanted to be as far as payment wise and she made it happen. The payment was about $40 more than what I was asking for but that wasn't their fault, my credit wasn't the best. i felt it was worth it due to the fact that this dealership took really good car of me and my family. They made it such a smooth process and restored my faith that there are good people out there, even at a dealership. They all treated my family as their own. Upon leaving Michelle was trying to shake my hand she got a hug instead. I hope they all know how gracious i am.

lapseofstatic

21 de jun. de 2013

I've been searching for a car for a long time. I came across a used Volkswagen that was very striking on autotrader and cars.com. it was exactly what i was looking for. It had 1 owner, low miles. awesome features. I knew that going to a Volvo dealership and looking at a Volkswagen might seem weird but i called one day and spoke with Paul. He was friendly over the phone and assured me that they would treat me right after i told him that I've been getting the run-a-round from other dealerships and being treated poorly. I made an appointment for the next day to go look at the car and i was introduced to Michelle Sabine, her husband Russ, and Brian McMahon. Michelle and i talked for a long time about the car. She was very friendly, offered my family something to drink as we waited. She told me that the car was getting 4 fresh tires, new rotors, and new brake pads on the car at the moment and it'll be a few minutes and we can go for a test drive. We went on the test drive and the car was awesome and i immediately fell in love with it. i told her that i would really like to look into getting the car and we started talking numbers. i told her where i wanted to be as far as payment wise and she made it happen. The payment was about $40 more than what I was asking for but that wasn't their fault, my credit wasn't the best. i felt it was worth it due to the fact that this dealership took really good car of me and my family. They made it such a smooth process and restored my faith that there are good people out there, even at a dealership. They all treated my family as their own. Upon leaving Michelle was trying to shake my hand she got a hug instead. I hope they all know how gracious i am.

motel0

4 de jun. de 2013

Volvo had the vehicle for 7 hours. Changed the oil (for 65 bucks) and diagnosed that I needed a new compressor (told them that at 9 am). They then recommended about $2000 worth of additional work but told me they couldn't do anything more today. Just about the worst experience I've ever had at a dealership.

lf05111976

15 de may. de 2013

Michelle was excellent she was very friendly and professional and made me feel very comfortable and was able to provide me with reliable info on what my payments would be. Dan was very efficient and had the paperwork ready when I went into his office. I would recommend this dealership to everyone They are very efficent and friendly I was introduced to the General Manager Chris Long and Used Car Manger Matt Long they were also very friendly The dealership has a great atmosphere GREAT CUSTOMER SERVICE

1515grm

12 de may. de 2013

It was a pleasure doing business with Volvo of Princeton. Everyone I dealt with was upfront and professional. I worked with Christopher Long, Colby Whipple and Daniel Graff. This was my second Volvo I bought from this dealership and I wouldn't think of going anywhere else when buying another Volvo. If your thinking of purchasing a Volvo, there isn't any other dealership I would consider.....Gary M.

BCohn

6 de may. de 2013

Al, my service advisor, explained everything every step of the way. Everyone I met, from the technicians to the service manager were courteous and helpful at all times. This service department is the best I've ever dealt with over the years. I can't thank them enough for their attention and conscientiousness in finding my problem and then fixing it.

bbankscohn

6 de may. de 2013

Al, my service advisor, explained everything every step of the way. Everyone I met, from the technicians to the service manager were courteous and helpful at all times. This service department is the best I've ever dealt with over the years. I can't thank them enough for their attention and conscientiousness in finding my problem and then fixing it.

G and J

3 de may. de 2013

We are very pleased with our recent car-buying experience. It took us little time to determine the car we wanted, negotiate a fair price, and drive it off the lot thanks to the knowledge and personal care that our salesperson offered. Thanks, Russ.

jjheslin

30 de abr. de 2013

Great experience from start to finish. Every single employee was friendly and professional. If you are looking for a car in the Princeton area you should check out Volvo of Princeton. It was a pleasure dealing with you!

dhpg11

25 de abr. de 2013

This was a magical experience. My Account person Michelle was upfront, listened, recommended, and a delight to work with. In addition to Michelle's professionalism and great personality is the way the dealership operates...as a team. I mentioned to Michelle waht we were loooking at and someone overheard and offered their input and another person jumped in with theirs and before you knew it we had our exact car we wanted (which was a needle in the haystack) because of this. I spoke with another representative on the phone when Michelle was away and he (Colby) could not have been more helpful, despite me not being a (or his potential) customer. This dealership is truly awesome.

Vince Tarduogno

22 de abr. de 2013

We have purchased and serviced cars with Volvo of Princeton for over 20 years and never once has there been a reason not to be fully satisfied. This is a family owned and operated dealership and as such they are very conscious of their reputation throughout the community. They are not like your typical dealership--when you go there, either to have your car serviced or to purchase a vehicle it is an enjoyable experience -- the sales and service associates put the client first, know they offer a good product and great service and always seem happy to be there and to assist you. We have purchased 8 cars over the years from Volvo of Princeton, including a used one for our son when he was in school and have always been 100%+ satisfied with the car; and just recently our son purchased a new one on his own and going out of his way geographically to purchase it here in Princeton! Without any reservation, we highly recommend working with Volvo of Princeton

vtarduogno

22 de abr. de 2013

We have purchased and serviced cars with Volvo of Princeton for over 20 years and never once has there been a reason not to be fully satisfied. This is a family owned and operated dealership and as such they are very conscious of their reputation throughout the community. They are not like your typical dealership--when you go there, either to have your car serviced or to purchase a vehicle it is an enjoyable experience -- the sales and service associates put the client first, know they offer a good product and great service and always seem happy to be there and to assist you. We have purchased 8 cars over the years from Volvo of Princeton, including a used one for our son when he was in school and have always been 100%+ satisfied with the car; and just recently our son purchased a new one on his own and going out of his way geographically to purchase it here in Princeton! Without any reservation, we highly recommend working with Volvo of Princeton.

kwitync

18 de abr. de 2013

Best Experience every buying a New Car..No Pressure...Michelle was great explaining the different packages, that were available with purchasing our XC90. She took the time at delivery to explained how everything work in our new car and even paired my cell to the bluetooth that came with the car...Brian, the GM checked with us several times during the whole process to make sure thing were going smoothly and walk us to the Parts Dept so we could dicuss some accesories that we had interest in purchasing.Dan the Business Manager took the time to answer all our questions as it pertained to our paperwork and explained other options that the dealership offered to protect our new investment, which we took advantage of...The owner Christopher Long even came out of a meeting to say thank you for our purchase.If anyone is looking for a Volvo, this is the place to go...

akazmy

6 de abr. de 2013

Buying a car through Volvo of Princeton was an incredible experience. The entire sales team was wonderful. The friendly and easy approach towards ensuring they met my needs in an as expeditious a manner as possible was exemplary. I will defintely go back to them for future automobile needs. I highly recommend Volvo of Princeton. Great Job guys and thank you.

AK

4 de abr. de 2013

Exceptioanl service. I highly receommend Volvo of Princeton to buyers looking for great, freindly service and a seemless expereince.

Baydog

2 de abr. de 2013

Volvo of Princeton is the benchmark of auto dealerships. Their attention to the customer from the time he or she sets foot on their lot until they drive their new car away is unparalleled. Bravo

amritash

2 de abr. de 2013

The entire staff was VERY helpful, professional, and made the whole process was very easy. i had initially worked with nils in the fall but was not able to complete the transaction until the spring. we felt taken care of EVERY step of the way.

DANESE

1 de abr. de 2013

Volvo of Princeton is the benchmark of auto dealerships. Their attention to the customer from the time he or she sets foot on their lot until they drive their new car away is unparalleled. Bravo

kelnerij

1 de abr. de 2013

My husband and I visited Volvo of Princeton to purchase a used car that we had seen posted in their inventory. We found everyone to be helpful and friendly, and we were treated in a highly professional manner. The car had received proper service prior to resale, and we feel confident that we purchased a safe, fairly priced car for our daughter. Our business was transacted seamlessly and efficiently. We are happy customers!

cigars1

1 de abr. de 2013

This is my 6th Volvo overall and my 3rd from Volvo of Princeton. This was the best overall car experience I have had. From the initial sales contact to purchase, to pickup and finance, I only have great things to say about the staff I dealt with and the overall dealership experience. Everyone had my, and my wife's, interest in mind. They all worked to get us the most car for our money. They succeded. We wound up with more car than we thought. I would and do recommend the people I have dealt with and the dealership to everyone. It may be a cliche, but they were the best!Jay F. & Linda A. Frascellapurchasers; 3/29/13

Katy

30 de mar. de 2013

This dealership is the reason we drive a Volvo. Put simply, Princeton Volvo has the best customer service of any dealership we have ever encountered. They have gone over and above the call of duty every time we have needed service. Whether it was a simple oil change, a major repair, or sales of a new car, every person on the Volvo team has made sure we were completely happy and satisfied. We love our Volvos, but it's the incredibly attentive people at Pton Volvo that keep us coming back. There are plenty of other types of car dealerships in the area, but after dealing with very mediocre (to poor) service at several of them, Volvo is a breath of fresh air. Truly, it's a completely different, very positive experience at Princeton Volvo.

Kele120

21 de mar. de 2013

Al was fantastic. He was very helpful and catered to my timelines. My car was ready on time and in fact Al made sure it was ready a bit earlier.

Mark P.

15 de mar. de 2013

I have purchased multiple cars and serviced even more at Princeton Volvo over the last 10 years. Outstanding buying experience from Nils, and great service experience with Al and Matt. Highly recommended.

tmckay

12 de mar. de 2013

Great experience. Had a blow out on Rte 295, but the service team was great and helped us out of a jam. Everyone we dealt with was great, but Matthew was especially helpful.Thanks.

acraven1

8 de mar. de 2013

Michelle is incredibly helpful and knowledgeable. She even mentioned that she picked up another client from the train station a few miles away, just to help them avoid having to take a cab. Michelle aptly answered all questions, and is very efficicent. She makes the car buying process smooth and easy!

TomWischmann

4 de mar. de 2013

I bought a used c70 from Volvo of Princeton. I can't say enough good things about my experience with this dealership the sales staff was welcoming without being overwhelming. The negotiations were quick and fair. It was great to not have to deal with the usual negotiating headaches. I'd definitely go back to Volvo of Princeton and recommend them whole heartedly.

Sfparrado

3 de mar. de 2013

Leasing my new Volvo S60 was the most pleasant experience I have ever had at a car dealership. Everyone was friendly, patient and helpful. I never felt pressured and no question I had went unanswered. It was a smooth and enjoyable process.

Wendy

2 de mar. de 2013

VOLVO of Princeton came to my rescue after my Honda Pilot died. With Chris Long, we could not go wrong. He worked to get us the best deal possible and I love my new XC60. The staff at Volvo was amazing, and they truly worked to get us in the car that would work the best for our needs, both physically and financially. Thank you!

HappyS80

1 de mar. de 2013

Nils Falk was thorough, professional, a good listener and a straight shooter. The business manager and used car manager were friendly and helpful too. I never felt pressured or rushed. Each step of a painless process exceeded my expectations. I am happy to recommend Nils and Volvo of Princeton without reservation.

jerseytodd

26 de feb. de 2013

Chris and Dan were great to work with. There was no "nonsense" about buying the car, and I am very excited about my purchase. I absolutely will recommend Volvo of Princeton to all of my friends.

g6789

25 de feb. de 2013

Outstanding quality of service in every way: thoughtful attention to our needs and preferences, intelligent discussion, clear process, excellent introduction to the car. We would rate Nils Falk outstanding.

Melissa Cain

18 de feb. de 2013

Having gone thru past experiences at car dealers, some of those painful, I was pleasantly surprised from the beginning how easy it was to work with the staff at Princeton Volvo. Being a newly divorced woman and doing this on my own, I was prepared with print outs of all the homework I did on the car of interest and my trade in. I was greeted by Russ Sabine and from that moment on, he worked with me and even put up with my indecisions of which vehicle I wanted as there were many to choose from! He was patient, kind and when we finally started working numbers, he was extremely helpful and it was more than a fair deal. And there were a few things I wanted done before the pick up of the vehicle which was ready for me the next day. From the moment of walking into the dealership, looking at vehicles, waiting for my new ride, EVERYONE was so friendly, pleasant and helpful. I don't ever remember going into a dealership and having chats and laughing with the sales people. I really enjoyed my experience working with everyone and will not only recommend Volvo of Princeton but will certainly buy from them again!

dmbmax8

17 de feb. de 2013

My experience purchasing a pre-owned vehicle at Volvo of Princeton was exceptional. I'm from Philly and through an online search I found my dream car at this dealership in Princeton NJ. I emailed the dealer late one night and by the end of the next day everything was worked out including my financing... all via phone calls and email. How great is that? All I needed to do was drive in and sign the paperwork which I did 2 days later and the car is awesome. Thanks to Paul, Dan, Michelle & Brian. Buying a car, especially used, was stressful for me as they knew... but all my concerns and questions were answered. The previous owner hadn't left the owners manual so they are even ordering me one and sending to my house. Love my fancy new ride. Thanks again!

Valentina Kostina

15 de feb. de 2013

Exellent service and exellent experience. A Big thank to Michelle Sabine for her help, knowledge and understanding! My XC 60 is beautiful, and I am just delighted. I would recomed Michelle and Volvo of Princeton to my friends and familyin a heart beat.

aharter

11 de feb. de 2013

My wife and I found Princeton Volvo an extremely pleasant and accomodating organization to transact business with. To begin with the receptionist at the front desk greeted us and immediately helped us to feel very welcomed. Our salesperson, Colby, was very warm and friendly and knowlegdeable about the Volvo products. After test driving an S40, we decided it was too small and we wanted to drive a pre-owned S80, which was at the Bridgewater store. Colby graciously arranged to have the S80 driven down to Princeton so we could test drive it here and not have to travel, all in the same day! We loved the S80 and wanted to buy it, but we asked if a few odds and ends could be remedied before we did so. Colby immediated answered all of our questions and agreed to resolve our concerns. He did an excellent job at helpng us out of our leased vehicle and into the lovely pre-owned S80. Dan Graff was our finance guy. He did a superb job at explaining the rate we could expect to get on the car and was extremely clear and methodical when discussing our options as far as down payment, the different terms and length of the payment period, and the options available to purchase with the car. Dan's patience and clarity was especially important to my wife and I since, as we both are school teachers, we are not particularly well versed in the field of finance. After speaking with Dan we both felt very confident in our decision to purchase the Volvo and we were at very much at ease with the financing of the vehicle. Dan was even able to secure for us an interest rate better than he had committed to! In short, both my wife and I felt like we were treated like royalty at Princeton Volvo, from our initial greeting by the lovely front desk woman to the wonderful sales experience with Colby, to the financial discussions and buying process which Dan so eloquently made crystal clear to us. Thank you Princeton Volvo!

Paul

7 de feb. de 2013

I have never written a review for a car dealership, but I felt compelled to do so now. From the receptionist to sales and the entire staff, it was a very pleasant experience. Nils Falk, my salesperson, was very professional with a high degree of integrity. The entire process was fair and painless. I highly recommend Volvo of Princeton in general and Nils in particular.

Mruoff

6 de feb. de 2013

Very satisfied with service at Princeton Volvo. All employees were professional and courteous. Would highly recommend dealership to others Very happy with the purchase of our vehicle

Elizabeth Garver

3 de feb. de 2013

Everyone was welcoming and professional from the moment we walked through the doors. We were treated with respect by everyone we encountered throughout the process.There was no pressure to buy and lots of encouragement to test drive multiple cars, if we wished. Paul listened to our needs and answered our questions, which helped us come to a decision quickly. Paul, Dan, and Colby made the experience from start to finish a most pleasant one. Colby's patient, excellent, enthusiastic tutorial after my purchase of the car helped me to be comfortable driving this amazing vehicle equipped with a wondrous maze of electronics.

arwen2

2 de feb. de 2013

We visited this dealership (first time) hoping to buy this one particular car we had seen advertised. The reception we received on that cold and snowey day was warm, friendly and efficient. After the test drive and decision made to buy, we returned the following week to finalize the financial piece with Dan......again friendly and efficient....taking time to answer questions and explain the process. Our only 'hiccup' was a misunderstanding with payment on work done when having our 'new' used car inspected....we live in PA. However, Chris took care of this very quickly proving that customer service is as important to them as it is to the customer. This was probably the most stress-free experience we have had when buying a car. Thank to all.

Leonrd rosenberg

26 de ene. de 2013

The way I was treated by Al Macli was outstanding. He addressed every issue and should be commended for a job well done. Bill Vosinas was there when I needed his help. The car is riding great and I appreciate the dedication to customers the Volvo of Princeton accorded me. Thank you

Mitch Sadar

23 de ene. de 2013

We felt very good from the initial phone call to the point of sale. Nils was great to work with and we enjoyed our time with him. Chris was friendly and accommodating regarding our picking up and paying for the vehicle. Dan was enjoyable to be with as he did his job in a friendly, competent way. Some scratches on the drivers seat remain to be repaired, but we are totally confident that will happen to our satisfaction. The dealership was a nice place to do business, and we would recommend it without reservation.

GB

10 de ene. de 2013

Excellent experience, worked with Nils Faulk who I was very helpful and pleasant

Swhite

4 de ene. de 2013

Dealership was more than willing to extend a helping hand when I came in to test drive a new car. They weren't pressing me to buy a vehicle immediately, they were professional and I was treated like family. When it came to purchasing a car, they were more than accommodating on a price and finding me a proper loan. I walked out with the car I wanted, at an affordable rate, feeling satisfied with my experience. A big thank you to Michelle for making it a great experience.

JH

3 de ene. de 2013

Our entire family has been leasing and purchasing vehicles from Volvo of Princeton since their first year in business. They are the only dealership that we work with, we drive Volvo's exclusively. This most recent car is beautiful, and I am once again delighted.

MichaelDiorio

28 de dic. de 2012

Each time I'm in Volvo of Princeton the courtesy and expedited service provided is consistently unparalleled. The sales and service teams are exceptionally professional, attentive, and helpful; whether it has been for a new car purchase, lease, or service issue questions - they are all genuinely happy to assist. This is the second time I have worked Princeton Volvo sales associate, Colby Whipple, who offered excellent service and guidance once again. I appreciate the family element to the Long Family Volvo dealerships, they are warm, good-humored, and people-centric.

JosephHunter

20 de dic. de 2012

I have bought many cars and this dealership was the best I have bought from in regards to the entire process. The employees were most helpful and knowledgeable.

Lewis

18 de dic. de 2012

My son attends Rider University and the dealership has been great to work with. I am an out of town parent who lives in Texas. I am a Volvo owner back home. The dealership has been great working with my son. I gave him a car for making good grades starting his sophomore year.

Chef John

17 de dic. de 2012

After a rough start of high number we finally agreed on a price that worked. The salespeople worked very hard to make the sale happen. Our kids 4&8 were treated like theywere there own. Both my wife and children keep saying. "There's a Volvo in our driveway." Everyone in my family loves our new XC 60 named Bella.

proselle1429

6 de dic. de 2012

I have purchased three Volvos from Volvo of Princeton. I am a volvo enthusiast and I buy exclusively from Volvo of Princeton because they are the best.The service department is also outstanding.

'vette guy

25 de nov. de 2012

This is a family owned and operated center that is willing to do what they can to help. Everyone treated me like I was a long time customer. This was the first time I dealt with them and they couldn't do enough to make everything work to make me happy.I ended up buying my car from them, and have no regrets. They are great to deal with. They are all friendly, and don't have the arrogance sometimes found in other dealerships these days.I would recommend this dealership to a family member or friend in a heart beat.

PaulandAndrea

11 de nov. de 2012

I recently purchased a 2013 Volvo XC90 from Volvo of Princeton and am very pleased with the dealership. There was no pressure to purchase, and Russ spent plenty of time with us test driving different models, answering questions, and searching his inventory to help find exactly the version we wanted. Just a great experience overall, and we're very happy with our new Volvo.

Deirdre Graham

3 de nov. de 2012

I don't like "car shopping" ...however, after my sales and service experience with Volvo of Princeton, I intend to keep my business with the Long Family of dealers. From the time my husband and I entered the sales room to the day we drove home our new vehicle, we never felt pushed or pressured. Every transaction we had with the Sales Consultant or Finance Manager was open and upfront.

adobrolyubov

13 de oct. de 2012

Brian McMahon and Chris Long!!!! ask for them if you would like exceptional customer service. Brian worked with us so that we could get the best available features with our Volvo. He didn't pressure us nor did he ask us to make a decision rite away. He didn't try to sell the car he just showed us why we should buy it. We where not disappointed with the service we received from the Sales and financing. Thanks guys, everything was great!

jessicakeyes

1 de oct. de 2012

We got a great trade in deal. Nils was very easy to work with. He was always available and answered all of our questions. In sum, we received wonderful service.

Bill Mesler

29 de ago. de 2012

Everyone was very helpful at the dealership. A very pleasant experience.. Michele was an excellant sales rep. Appreciated her followup phone call to make sure that I was totally satisfied.

Anne Chomko

16 de ago. de 2012

This Volvo showroom, staff and selection of vehicles was just perfect. Everyone, especially Russ was extremely friendly, knowledgeable and helpful. We initially stopped in looking for a used SUV and were given many options, however after Russ spent much time patiently presenting all the choices available to us, we decided to purchase a 2012 XC60. We are very happy with our choice and with the service provided to us by the entire staff we came in contact with at Volvo of Princeton.

jmartella

4 de ago. de 2012

I had intended buying a used Volvo from CarSense but after waiting 3 weeks for a model that I wanted to show up, with no luck, my wife and I stopped in at Volvo of Princeton to see what they had and what kind of deal we could get. I knew what I wanted and when I got the to dealership, I was introduced to Russ Sabine. He quickly looked through his inventory, finding the right car with the right options. There were both 2012 and 2013 S80's and I felt no pressure from Russ to buy the newer car, which was several thousand dollars more as it had a few options I really didn't need. The day I was there, the weather was horrible. Russ was very pleasant throughout, even getting my car and bringing it under the tent so I could look at it and stay dry. He took me through all the features and options, clearly knowing the car inside and out.The negotiation process could not have gone easier, without the typical back and further nonsense that I have experienced at other dealerships. We quickly came to an agreement on price and the deal was done. I picked up the car and finished the paperwork the following Monday, working with Dan Graff on the finance and upgrade options. Again, there was no high pressure upselling from Dan and the paperwork process could not have gone better. I was also introduced to the manager Paul Forino. Paul is a "regular guy" and wanted to make sure I knew that everyone at the dealership would be there for me for anything I needed.I took my new S80 in for a "we owe" service a few days later and the Service Department experience was excellent. Ginny helped get me in and out very quickly and I was on my way.I highly recommend this dealership for service and price.

dhardaker

30 de jul. de 2012

We are repeat customers at Princeton Volvo and found Brian, Paul and Dan a pleasure to deal with. Dan has an exceptional personality, was knowledgeable, thorough and efficient in completing our leasing agreement. Brian was hard-working, detail-oriented, honest and we felt like he wasn't going to "screw" us. We had a comfort level with him from our first dealings that he was a person of integrity and was trustworthy. Paul, the sales manager, went over and above to help us when we turned in our prior leased vehicle before the dealership was able to locate the new car we wanted and allowed us to take a test-drive car on an extended test-drive so we could attend our son's high school graduation. Paul was also accommodating with financing arrangements. He truly was key in getting the deal done. The receptionist, Kathy, was friendly and helpful. She even assisted us in turning in our leased vehicle. We have consistently found everyone at this dealership to be "first-class" as you would expect given that the Volvo is a first-class product. The vehicle has plenty of quality accessories that make it a luxurious vehicle all as standard equipment and at a reasonable price. We love our Volvo and our Volvo dealers!!!

Jeffreyro

21 de jul. de 2012

These guys are awesome!!!!! Great New Car Experience- NO PRESSURE !!!!!! Price was very Good- EVERYTHING they said they Delivered ON !!!Please ask for NILS the salesman !!!!

xs_01

19 de jul. de 2012

we bought our XC60 from Princeton Volvo and it was a great experience working with Nils and the rest of the team there. We purchased a few months ago back in January. I've always wanted to spend a minute to post a good rating for these guys but haven't been able to until now, which in itself I guess is a testament to their excellent service and professionalism. Nils was very patient with me and helped me understand the different features and options of the car. Nils and the Princeton team never pushed any other items that i did not want. I came out with a fair trade offer and was very satisfied with my final purchase price. The xc60 drives great and I'm very happy we went with it.

robtjjohnson

9 de jul. de 2012

My wife and I spent quite a while this summer doing research, visiting dealerships, and test-driving new cars. Our decision to purchase the 2012 Volvo S80 was due in no small way to the Brian McMahon's professionalism and courtesy. It was a pleasure to work with him.

bsc5046

8 de jul. de 2012

Very pleasant experience. Everyone I came in contact with was friendly and helpful. Overall the dealership has a pleasant and laid back atmosphere, unlike some other dealerships I have dealt with.

Dj1

5 de jul. de 2012

Sold a car right out from under me after I gave them my CC info for a $500 deposit. We were still in negotiating a price on my trade in VIA email and he emails me and says 'car sold for $26,000.' Guess you guy's don't like money. Taking buisness elsewhere.

mperna23

3 de jul. de 2012

Attentive, efficient, good listeners and very friendly! Answered all questions and worked diligently to make it happen from Paul Forino, Brian McMahon and Dan Graff. Special service means taking the time to go over all the car features before you drive off the lot and make every effort to see the dream happen.

jeffdh65

26 de jun. de 2012

Very welcoming dealership and a comfortable environment to browse for cars and arrange a deal. Everyone took all the time needed to answer questions. We'll definitely be back. Thanks!

hwparnell

25 de jun. de 2012

Both Brian McMahon and Dan Graff were excellent in their assistance with making this deal happen. They were both professional and well represented their company. They are both straight shooters and made the buying experience pleasurable.

harpar

29 de may. de 2012

I had a great car buying experience at the Volvo of Princeton dealership. Starting from the test drive to car purchase to attending to minor issues, i had an outstanding experience here at this dealership. I bought an 07 XC90 about 2 weeks ago. My wife and I were received and treated very well by Mr. Falk. Mr. Long, being the owner, came by to say hello. Even the administrative staff, including the receptionist and the service staff were very polite and energetic. With all the negative experiences that we all have while buying a car, from time to time, this dealership stands apart from the rest.The atmosphere inside the dealership is so refreshing that there is no way you don't want to buy a car from them. Professionally, they are fair and open about the car condition and are willing to fix any issues that may be discovered. I had an issue with some moisture inside the tail light housing and they replaced the housing without any hesitation.Please do yourself a fair by atleast visiting this dealership if you happen to be looking for a Volvo...I drove 3 hrs from long island to buy this car and it was very well worth it.Great job guys and keep it up.HPP

TeresaMic

28 de may. de 2012

My new Volvo C70 Convertible beauty! WHAT took me so long to find you and this gem of a car! WOW is all I can say! I have to add that this experience in buying the car WAS the BEST I have ever had. WHY? This dealership made me feel right at home and EVERY part of my experience went smoothly. A big thank you to Russ, Paul, Chris and Dan. MY new car was perfect when I picked up. Please thank the prep team as it was SHINING so bright everyone has noticed this diamond! It took me a while to add my review because I have been out enjoying my new car! HIGHLY RECOMMENDED! Thank you again!

vbozek

23 de may. de 2012

When my husband and I entered this dealership I was amazed that we were not bombarded by salespeople.It was great. We were able to walk around and look at the cars by ourself which is what I liked . When I had questions we were introduced to Russ Sabine. He was very helpful allowing us to ask questions and then to test drive the same vehicle that I was interested in purchasing. We were also introduced to the manager Paul Forino. Mr. Forino was very caring and willing to make us happy with our new car , whatever it took to satisfy us as customers. We decided on the purchasing a new Volvo C70 convertible and I love it. I would highly recommend this dealership for service and price. Thank you Veronica Bozek.

Liz08648

15 de may. de 2012

All of the staff have been excellent. Work was done quickly, accurately, and dealer even let me know when parts were unexpectedly still under warranty. I definitely recommend Princeton Volvo.

sstefanos1

9 de may. de 2012

I purchased my first Volvo, a 2011 C30, from a non-Volvo dealer last month. I love the car but noticed there were some mechanical issues that needed to be addressed. When I made my 22,500 service appointment I asked that these issues be checked out. I dropped my car off in the morning, picked up a complementary rental and by the afternoon my car was ready to be picked up with everything fixed (and also got a complimentary car wash). I couldn't be more happy with the service I received. This is what you expect from Volvo and they absolutely lived up to that expectation! This is my first Volvo but definitely not my last! Thanks guys!

Ceciljackson

30 de abr. de 2012

I pretty much had my mind made up before entering the dealership. It wasn't just the brand (I had another appointment lined up and was still trying to decide between Volvo and BMW) but Nils' matter of fact tone and knowledge was a strong start. Without going into too much detail, I was impressed by our discussion of the electronic-something something and the navigation work arounds for lower-priced packages. This continued upon my visit...neither Nils nor Daniel made me feel uncomfortable or attempt to sell me something I didn't need. This is my first car purchase, plus I am a lawyer by training, so I had my guard up. Unnecessary. Nils was busy when I arrived, but coffee was offered, etc and once i had his attention, I didn't feel rushed at all. I left the lot with a great CPO that I remain happy with to this moment (not an ounce of buyer's remorse). The GM, Paul, stopped in just to say hello and check on the service. I didn't even know he was the GM until he left the office and I asked. Not pretentious, just a regular guy. Anyway, I highly recommend this dealership and plan to return in a few years.

gordon120

30 de abr. de 2012

Michelle Sabine was extremely patient with us as we were trying to decide whether or not to buy a 2010 V50. We ended up with a 2011 XC70, with which we are quite pleased. Dan Graff took us through the optional add-ons without any real pressure. Michelle was great in terms of taking care of the paperwork, switching our insurance coverage, and explaining features of the car with which we were unfamiliar, as well as setting it up for us, and Dan was extremely efficient in arranging the financing. We were able to drive away with the new car that evening, which was convenient since we are 55 miles away. This was our second sale from this dealership in five years. They are very friendly and responsible and clearly serious about wanting the customer to be satisfied.

Joanna&William

22 de abr. de 2012

We have just bought a new Volvo XC70 from these great people. We had a number of visits to discuss the options, and dealt mainly with Brian McMahon, who was warm, friendly, helpful, and knowledgeable. We felt we ended up with the car and package which was right for us, and when we went to pick up the car, it felt like we were among friends. We love the car, and know that whenever we need to go in for servicing we'll continue to get great service. Thanks guys, and thanks Chris Long.

ccandj

20 de abr. de 2012

I recently purchased my '09 xc90 from Brian. He was extremely helpful through the entire process. From finding us the perfect car to the service and question answered afterwards. It was such a great experience and I will certainly be a customer for a long time! Paul was great in working out an amazing deal that we could afford and to wrap things up Dan was very helpful with the financing. All around an amazing experience.

sanark

18 de abr. de 2012

Not a typical auto dealer, this company is auto professional, doctor of the trade. The attributes of a car dealer that keep us wary, such as allowing a dealer to overcharge us for a car we never initially wanted to purchase, but were persuaded with lies - are not to be feared here. You could safely walk into Volvo of Princeton, guaranteed to be treated as a professional by a professional and expect nothing less of experts that will provide the quality value product (including the service) for the cost you believe in. We are very grateful to Michelle and Jack for their sincere help and patience. Certainly, this is THE DEALERSHIP where a customer is treated as an intelligent individual with detailed personal care, not only prior to, but absolutely after the purchase as well. HIGHLY RECOMMENDED!

sanark

18 de abr. de 2012

Not a typical auto dealer, this company is auto professional, doctor of the trade. The attributes of a car dealer that keep us wary, such as allowing a dealer to overcharge us for a car we never initially wanted to purchase, but were persuaded with lies - are not to be feared here. You could safely walk into Volvo of Princeton, guaranteed to be treated as a professional by a professional and expect nothing less of experts that will provide the quality value product (including the service) for the cost you believe in. We are very grateful to Michelle and Jack for their sincere help and patience. Certainly, this is THE DEALERSHIP where a customer is treated as an intelligent individual with detailed personal care, not only prior to, but absolutely after the purchase as well. HIGHLY RECOMMENDED!

rosens

8 de abr. de 2012

They were very fair and reasonable without a hard sell. Mr. Falk, Graff and Forino all wanted to ensure a great experience.I would refer others to this dealership.

randirosie

6 de abr. de 2012

We had a great car buying experience at Princeton volvo. We bought an XC70 4 years ago at Princeton Volvo and traded it in for an XC90 today. Nils helped us both times and was extremely helpful, knowlegeable and courteous with both sales. Danny in finance was so friendly and helpful as well. The entire staff were wonderful with our kids, 5 and 3, as they ran all over the dealer playing in the cars. Danny even has 2 pictures on his wall from my kids. Thanks for all of your help! We'll be back again! Randi and Todd Leon

artist sculptor

6 de abr. de 2012

We are currently driving our second Volvo station wagon. I had a V40 and absolutely loved it and did not want to give it up. It was 11 years old and my husband wanted me to buy a new car and I thought "okay" lets do it. The V40 was a smaller station wagon and I thought maybe I would try a small two door. I did not want a bigger car. We did a test drive in the C30 and worked with Michelle Sabine who could not do enough for us.Her level of professionalism, care and concern about what we needed was wonderful. We realized that the car was too small and we ended up with a XC70 (did I say I didn't want a bigger car)? with all the bells and whistles. You do realize I am coming from another generation with a Volvo that I fully understood. I actually put the key in the ignition. I now have a computer driven machine with remote key communication,radar sensors,ignition modes,blind spot technology,Sirius satellite radio and Bluetooth hands-free connection. Could I really take this all in?Well, Michelle has the patience of a saint and showed me everything and even took my contacts and set my telephone up so I could use it right away.I also wanted a metallic red car and she found one fully loaded.I mean,really doesn't she deserve a special medal to put up with me?Dan Graff answered all of our questions on the financial part of our transaction and in every way this is an amazing group of people that work with Volvo of Princeton.Thank you,Joan

saharthariani

4 de abr. de 2012

We had been through a lot of dealers for different cars brands, including Acura, BMW, Audi, Nissan and Volkswagon and Volvo of Princeton really stood apart from the rest in terms of their customer service. Brian made us feel comfortable from the very beginning, and was extremely candid with us about all the car details and helped us find the car that met our needs in the most reasonable way to help meet our price range. He even let us test drive the car on our own which was great. He was thorough and understanding of what we wanted and was very knowledgeable on the car. I love my Volvo, and to be honest, Volvo was not even in our consideration set when we were first looking for a car. But the customer service,friendliness and then the way the car delighted us when we actually drove it closed the deal for us.Aside from Brian, everyone else we interacted with were wonderful and the general manager made it a point to thank us and made sure to let us know he will be available throughout the duration of our lease if we ever need anything - and I know he genuinely meant it.Highly recommend this dealership if you are looking for a Volvo, and if like me, you are not yet considering a Volvo, I encourage you to at least give it a try.

EPRosenblum

1 de abr. de 2012

The visit was helpful and supportive in every way. The full crew was friendly and solved all my problems in a quick, efficient way! Of special note, Al Macli was my service rep and he took care of the work and coordination of the timing in a fully professional manner. Thanks so much. Eric Rosenblum

mpucciarelli

31 de mar. de 2012

Brian,Paul,Dan were Awesome! The best experience ever buying a new car. I will be recommending them and the dealership every chance I get!

amybaltz

24 de mar. de 2012

Buying my new XC90 was a wonderful experience. Brian was very knowledgeable about the car, helped me set up some of the features and never once pressured me into purchasing something I wasn't comfortable with. Even when I brought my young children with me to complete the purchase, he was patient and accommodating. I look forward to being a lifelong Volvo customer.

kkominsky

22 de mar. de 2012

I had a terrific experience at Princeton Volvo-friendly, courteous and terrific service. I will always buy my cars there--and recommend them to my friends. I already do! Great service department-would never go anywhere else.

jcain800

19 de mar. de 2012

The experience i had Volvo of Princeton was second to none. The professionalism and courtesy was of the utmost respect. There was no pressure in buying a vehicle and everyone there gave me the impression of tight knit family. I would highly recommend any one in or outside of the area to purchase their next vehicle from Volvo of Princeton. Rus, Dan, Nils & Paul were all great during the entire process of making my vehicle purchase.Sincerely,Happy Patron

rsperryjr

11 de mar. de 2012

I just leased an S60 T5 from Volvo of Princeton. Extremely positive experience. Great car, and excellent customer service across all departments. Michelle Sabine was my salesperson. She is very courteous and friendly. I will be going back to Volvo of Princeton when my lease is up. I highly recommend this dealership.

Richdubya

10 de mar. de 2012

The experience of purchasing a new car has never been as pleasant as my recent trip to gVolvo of Princeton. Brian McMahon assisted me locating the sharpest looking black ember S80 you could ever imagine.Dan Graff guided me through the finance process with skill. When I thought I had an issue with my new car, the staff was quick to assure me it would be taken care of with my satisfaction paramount. If you visit Volvo of Princeton, I'm sure you'll leave as happy as I am.Rich W

campy40

10 de mar. de 2012

Princeton Volvo was the only dealership we visited. Their initial price quote was very competitive and once we sat down and "sharpened the pencil" we quickly came to a deal. The overall experience was extremely pleasant and stress free, quite a rarity when buying a new car. I would wholeheartedly recommend them .

Keithu6

8 de mar. de 2012

This was my first purchase from Volvo of Princeton and the experience was excellent. They made it a very pleasant and stress free affair. This was so, primarily because of the way salesperson Nils Falk conducted himself and the friendly, helpful and very patient nature of his approach. No pressure and no bs. He and Chris Long went to great lengths in securing exactly the car, with the specific options, packages and color that I wanted. Much appreciated. The entire staff was courteous and friendly. I look forward to establishing a relationship with the service department in the future.I highly recommend Volvo of Princeton to anyone who wants a fantastic product like Volvo and a very pleasant buying experience.

c300jeff

28 de feb. de 2012

My wife and I stopped in to look at and test drive a new 2012 C70. We were warmly greeted at the door by Michelle Sabine, given free time to browse, offered assistance when we were ready, and then given a C70 to test drive. We were greeted by Michelle & Chris Long upon our return and were talked through all the details of the car. At that point my wife was in love with the C70.The color we wanted was available at the Edison dealership and Michelle offered to bring the car down to Princeton with no commitment to buy on our part. Upon returning two days later we were again warmly greeted by Michelle and offered to test drive the car again. Afterwards, my wife and I were able to work out a very fair trade in and purchase price with Michelle. Our financing was handled by Dan Graff who was also very friendly and helpful. Dan was kind enough to step out of his office while my wife and I discussed some things. Everything with this purchase went extremely well. We always felt like we were being treated fairly and with respect. I wouldnt hesitate to recommend Volvo of Princeton to a friend.

PRAYMA

24 de feb. de 2012

Found Volvo of Princeton through TrueCar.com and we're glad we did .Looked at all makes of cars from Audi's to Cadillac's and this dealership stood out among them all . The price was worked from the invoice side with everything clearly explained and in writing . They had cars with multiple options so you could drive and test and touch everything available. When we finally decided on a car , 2012 XC60 T6 , with just the options we wanted and in the colors we liked there was no trying to talk us into what they had on the lot .They got us our exact car within 5 days and it was the easiest car buying experience i've had in 40 years of buying cars . No remorse about a better deal , better car or just nicer people .

SandyCarney

18 de feb. de 2012

The Volvo team is friendly, efficient and extremely helpful in every respect. We've been using this dealership for many years and they have never let us down. Highest recommendation!

mburke571

16 de feb. de 2012

Just left the dealership in my CPO XC60. Everything went very smoothly and all I came in contact with we're very pleasant. Russ, in particular, was terrific, with timely communication and responsiveness. And Dan let my son draw on his desk so we could get paperwork signed! ;)

girl_with_the_volvo_tattooo

11 de feb. de 2012

We are very pleased with our purchasing process at Volvo of Princeton where we bought our brand new S60.our salesman, Brian McMahon, was very courteous, helpful and patient (We have to come back several times, because we changed our minds several times). Also Dan Graff and Chris Long assisted us during the smooth process of becoming Volvo owners...:)Great team!!!

boogie1keefe

11 de feb. de 2012

My dealings with Ross while buying the car were pleasant, informative and very professional. He explained everything thoroughly. Dan also was very professional, thorough and congenial when processing the sale. Both men were forthright, genuine and not at all pushy which is a great combination in any walk of life.

Arch177

2 de feb. de 2012

My wife and I recently purchased a vehicle from Volvo of Princeton. I HATE buying cars. Our experience here changed that. We were warmly greeted by sales rep, Michelle Sabine. Michelle is wonderful! She is one of those people you feel like you have always known. She is a genuinely nice person. As a sales rep, she was zero pressure, and treated us with respect. After we purchased our truck, my wife and I actually felt inclined to hug Michelle before we left! I have owned over 20 vehicles in my life, and never did I want to hug the sales person! Kick? Yes. Hug? Never. If all car sales people were like Michele, people would look forward to purchasing a vehicle, not dread it!Dan Graff, the finance guy, was great, too. He worked hard to get us a great interest rate and was straight-forward with everything. He added to our positive experience at Volvo of Princeton. Mr. David Long, Sr. (the dealership's owner), my wife and we hope you realize the asset you have in Michelle and Dan.Matt & Holly BishopCentral, NJ

marnibentley

1 de feb. de 2012

Everyone in the dealership was very friendly and helpfun with the purchase of my first Pre-certified vehicle. They listened to my wants and needs and did not pressure me to make any decisions I was not comfortable with. I really appreciated their honesty and would definitely recommend this dealership to anyone looking for a new or used vehicle. THANK YOU! :-)

rmaginn01

30 de ene. de 2012

Michelle is friendly and demonstrated full knowledge of the vehicles. She was patient and informative as we decided which vehicle to purchase. She took time making sure we understood everything during the sale and at delivery. She answered any and all questions we might have had and she took the time to show us around the dealership and introduce us to others we might interact with in the future. Everyone we met and worked with were also very friendly, helpful, and knowledgeable. Michelle made the whole experience a very pleasant one.

bgonser

26 de ene. de 2012

The team at Volvo of Princeton was great to work with when purchasing my new vehicle. The salesperson, Michelle Sabine, was informative and helpful throughout the whole process. I will definitely be a repeat customer at Volvo of Princeton.

newvolvodriver12

23 de ene. de 2012

Volvo of Princeton is a first-class dealership. We had a great experience looking and purchasing a pre-owned vehicle. We never felt rushed or any pressure.Brian MacMahon was a pleasure to work with, and I highly recommend working with him.

KrisKPrinceton

19 de ene. de 2012

I had a remarkable and very, very positive experience in buying my S80 at Volvo of Princeton this past week. I was originally dreading the process of buying a new car, but I was immediately pleased with how smoothly and pleasantly the process was handled by everyone involved. I had used Volvo of Princeton to service my older XC70 for more than two years, but this was the first time I had been involved with the sales team at Princeton in purchasing a car.The entire transaction, from the trade-in discussion and financing operation, to the pickup of the new car was quick, efficient, and thorough -- and it was all done with smiles. For example, everyone was very pleasant, from the very first when I was greeted by the receptionist as I walked in for my appointment, through every single staff contact I experienced before driving away in my new car. Brian McMahon was a real gem -- he was so patient in walking me through all of my options, survived the test drive process with me, and even stayed later than his normal day when I picked up my car to make sure I was not only happy with the new car -- I was ecstatic. He had been very thorough in helping me pick out cars that specifically met my stated needs, and there was no pressure from him to look at cars I was not interested in seeing. He spent time helping me by setting up my Bluetooth with my Android, went over the operations of the car, and also went beyond the pale with Paul Forino's help in assisting me in transferring my personal items between cars to put me on my way. On another note, Dan Graff helped me through some complicated financial decisions, and was patient, honest, straightforward and so very quick with my credit approval. I was stunned that a process I had originally dreaded became so pleasant and efficient, and it was concluded in less than 48 hours so that I drove my new car that next day. I was extremely happy and very gratified that I was treated with respect and kindness throughout the process, and all of my questions and concerns were answered patiently and thoroughly. No questions were too silly, and no small effort was made to make sure I was very pleased with my purchase. Overall, I felt that I had extremely positive experience, truly "service with a smile." I have dealt with three different Volvo dealerships in three different states over the past many years, and Volvo of Princeton was by the far the best overall experience. I would highly recommend them to anyone looking to buy a Volvo. And BTW, I do LOVE my new car! Thanks so much!

lh255us

17 de ene. de 2012

We were taking our Volvo 80 in for a service visit and stopped in the showroom to browse. We were greeted by Michelle Sabine. We asked if she had a White Volvo that was just off the lease. Voila!! There it was!!! We went back a day later and purchased the car!I cant say enough about Michelle and her husband Russ. They were kind, courteous, informative and fabulous!! Michelle explained the fine details of the entire car. She was well-informed and able to explain the intricasies of the phone and CD system so that I could understand ( a hard job) Purchasing this car was easier and faster than buying a new pair of shoes!! We purchased our first Volvo in 2003. We will surely visit again if another car is needed, however, we are afraid to bring our car in for service for fear of purchasing another tremendous Volvo!!!In addition, we would like to commend the entire service department ( especially Al), for their kind , courteous and professional manner. As usual, we were very pleased with the entire process.

AlexandriaFamilyofSix

3 de ene. de 2012

We actually live near Washington, DC and were near Princeton visiting friends when we experienced an unexpected problem with our vehicle. Our friends have been loyal customers of this dealership and quickly placed a call to Chris Long to see if he could assist us. I was not optimistic as it was December 27 and we were not locals and had never purchased a vehicle through this dealership. I couldn't have been more wrong. Instead, Chris and the entire staff went out of their way to assist us. We have four children ages 6, 5, 3 and 1 and they made our time at the dealership as painless as possible. The service technician promptly greeted us and assessed the situation. He assisted us in unloading our entire family and moving us into the waiting area. The receptionist was warm and friendly. She often engaged our children and offered assistance in keeping them occupied. Chris provided updates and despite the very busy pace at the dealership was helpful and good-natured. If I lived anywhere near this dealership I would go back in an instant. They had our car repaired and back on the road in a reasonable amount of time and for a fair price... and all on a moment's notice in the height of the holiday travel rush. Thank you to Chris Long and all of the employees at Volvo of Princeton! Happy New Year. Jeff Chiow and Summer Jones of Alexandria, Virginia

rouderc

29 de dic. de 2011

The scale I use to rate the process of buying or leasing a car runs from 1=least painful to 5=most painful, based on this assumption: the objective of car sellers is to get the maximum they can for their cars, and the objective of car buyers is to pay the minimum they can. Thus, no experience is pain-free in my opinion--just more painful or less painful. Walking into a dealership with the true market value of the car you'd like is one way to minimize the pain, and the other is to be lucky enough to work with nice human beings at the dealership. The experience I had at Volvo of Princeton, I am happy to say, shines in the latter. Starting with the immediate acknowledgment of my presence by the receptionist, and her warm and friendly affect throughout the few hours I was there, the Volvo of Princeton dealership already distinguished itself from every other dealership I had visited besides Lexus.Although I had to ask the people with whom I spoke to slow down when they were talking numbers, I never once felt as if they were losing patience. All of the questions I had about the numbers--and there were many--were thoroughly addressed. I must add that I purchased the car on Christmas eve day, and the dealership was closing early. Despite that, I never felt rushed. The responses to the questions I asked about leasing were refreshingly honest, especially to questions that went into the gray areas, e.g., what constitutes "normal wear and tear."

jimstewart580

28 de dic. de 2011

Im a Project manager for a major communications firm. As such; I conduct all of my business via phone and/or computer. This sale was conducted via electronic media (internet, email, phone and text messaging). Brian, was polite professional and attentive to my every concern. There were strict timelines and budgets as I purchased this vehicle for my wife Christmas present. Brian went the extra mile to make this experience a pleasant one. Kind Regards,Jimmy StewartSr. Tech Project ManagerGlobal Internet Data Center OperationsEmail: js1951atatt.comOffice: 732-420-7782

asabluehen

27 de dic. de 2011

We couldn't have asked for a better experience. The staff was extremely helpful and courteous. They didn't try to sell you anything you didn't need or want. They went out of their way to be sure we were happy with our selection. It wasn't you typical sales experience. We felt like we were at home chatting with a close friend. I can't wait for my next sales experience at Volvo of Princeton.

mlweckerly

22 de dic. de 2011

I had a wonderful experience purchasing a car at Volvo of Princeton. I was quoted a price for a specific car over the internet. When I got to the dealership, the car was there at the price that was quoted. There was no game playing. And every person I met with was friendly and courteous.

jasonchang2002

22 de dic. de 2011

I thought it was a great experience. I really appreciate Chris and his father there. They were very courteous and met all of our needs.

omeya

19 de dic. de 2011

Brian was very helpful, courteous, honest and prompt in service. We closed the deal in less than 10 days. I would highly recommend this dealership.

Scott Kisler

18 de dic. de 2011

A FEW GOOD WORDSWhen I decided to purchase a new car, I spent a lot of time on the road observing SUVs and decided upon the new Volvo. Nothing else out there could compare to it's line and distinct design. Chance brought me to Volvo of Princeton. Their dealership happens to be on the way to a stone supplier where I needed to pick up an order. I toyed with the idea of turning into ther driveway, but only if it was before the turnoff for the quarry.It was.I walked in, told the receptionist that I was interested in the SUV and was graciously referred to Michelle Sabine.What joy!Michelle was, and is the most warm, sincere and honest salesperson that I have ever met. Within five minutes of talking with her, I felt as if I were buying a new car from an old friend. Her pure professionalism, thoroughness and straightforward manner made my encounter at Volvo both comfortable and carefree.Michelle, as I later learned, had spent years as a sales consultant with Lexus, ironically the very car I was trading in. Her knowledge and experience within the luxury car market, combined with a seemingly endless supply of charm garnished her that most coveted prize-- my trust.Michelle Sabine truly is a bright star shining through the world of dark, dreary and often overzealous car salespeople.Bravo to both her and the entire staff at Princeton Volvo for putting me in my shiny,newsexy,dependable XC 60Scott KislerPrinceton, NJ

sergenes

17 de dic. de 2011

I just purchased a new Volvo XC60 at Volvo of Princeton. In short: my experience was very positive and I would recommend the dealer to other buyers.My desired car in terms of color/options wasnt a typical vehicle but the dealer agreed to order it for me. The new car arrived in 1,5 month (from my first contact with Volvo of Princeton till the car was available for me to pick up from the dealers parking lot). This is a very short wait-time compared to other dealers I checked with. To add on to that credit I live 70 miles away from the dealer and all the deal was done over phone and internet. I made a trip to the dealer only once to pick up the car. That really goes a long way as a great time saver. Staff is professional and courteous. I dealt with Michelle and the finance person was Danny.I didnt trade in my car because I managed to sell it by myself, but given the fact that my old car was in an accident the preliminary quote given to me by Volvo of Princeton written on the new vehicle build order was reasonable.

eisey

13 de dic. de 2011

I purchased my Volvo S80 almost 6 years ago and have had it services exclusively will Volvo of Princeton. My salesperson, Brian McMahon has become a friend over the years always making sure that I am satisfied with the service I receive. Andy, in Service, works very hard to provide the service that I need and can afford. He is sensitive to my needs and is always pleasant and professional. I would recommend this dealer and it service department to anyone looking for a quality product from start to finish. On, and by the way, my car always comes back cleaner than when I gave it to them to service. I really like that part a lot!

Vincent8

12 de dic. de 2011

The overall service and experience at the Princeton Volvo was wonderful. However, the national "Sign & Drive" event does not accurately reflect what a dealership is offering for the price of the vehicle. Had the vehicle pricing been more in line with the national advertisements, it is likely that we would have added features to the car.

howarda780

12 de dic. de 2011

This is our 31st-32nd car that we've purchased from LMC. I think this is probably the 5-6th that I 've just bought on-line. It is so easy when you don't have to deal with all the "car dealership red tape". Have a Happy Holiday!Howie Allen732-308-0767Global Exports, Inc.

Poland2011011

10 de dic. de 2011

My experience from beginning to end was exceptional. I was not pressured nor did I receive annoying follow up phone calls. The entire staff was involved to ensure I knew all details and the options and was comfortable with signing. One of THE best car buying experiences at the Volvo of Princeton!!Looking forward to future purchases. Lidia Kara

atp999

7 de dic. de 2011

My 70 year old mother took her car in because she had to keep her doors unlocked or the alarm would go off. They charged her $618.08. They did not fix the problem. They were kind enough to siren which was, unfortnately for her, still working. Since she felt they were, I quote, "a gaggle of incompetent thieves" she would not take it back to be "scammed". This was the exact wording on work request "Customer states alarm system and warning lights intermit displays, currently leaves car unlocked so alarm not" Because of todays auto diagnostics, I decided that while she was away for a few days I would take it back in. They did fix the problem this time and charged full price. After half an hour of fighting, they lowered their ransom on a hefty second bill by a whole $100.00. Somehow they felt their inability to fix it right the first time was my mothers fault. If they had listened to her at all, they would have disconnected the alarm as requested when she first had it there instead of telling her they couldn't. Stay away, stay away, stay away!!!!!!!!

Drblhoffman

7 de dic. de 2011

To Whom it may concern:I am writing to thank the Long family and Volvo of Princeton for going out of there way to accommodate my wife and I when we were in need. On November 20th I had a minor accident with my XC70. After calling Volvo of Princeton a technician came out,picked up my car, and dropped off a brand new XC90. Being so close to Thanksgiving my insurance provider would not be out to look at the damage until November 28th. I received my XC70 last night, December 6th, in perfect shape from the dealer certified repair shop which was a bit over 2 weeks after the accident. During this time my wife who is pregnant with twins went into pre term labor. My wife and I only own 1 vehicle. If Volvo of Princeton had not left a car for us it would have been very difficult and stressful for my wife and I to make it to the hospital at 1 in the morning. I cannot thank the Long family and Volvo of Princeton enough for looking out for there customers and especially my wife. Thank you again.Sincerely:Bernard L HoffmanP.S. I took the time to write this note because it is not often that a dealership will loan a car, at NO cost mind you, to a customer. In fact I have owned many different foreign and domestic automobiles and have never received such wonderful treatment. When I purchased the car I was introduced to Christopher Long who treated me like a family member. At that time I felt he was just trying to sell a car, but over the years with having my car serviced at Volvo of Princeton and now the repairs done to my car I know he is genuine. I highly recommend Volvo of Princeton, without reservation, to anyone who is interested in purchasing a Volvo. Thank you.

customer for life

1 de dic. de 2011

great place for service would never recommend any other place greatalso very helpful for everything that they can do on my card in a long time customer will always keep coming there people great job for everyone's

snyderc

1 de dic. de 2011

Paul Forino and Michelle Forino were both terrific to work with. Paul managed to track down exactly what I was looking for and then Michelle did a great job of explaining the new features and menu system of the car when I picked it up. She made sure that everything was working as it should, especially the Bluetooth pairing of my mobile phone. I have never before purchased a car and had someone work to guarantee my immediate comfort level behind the wheel.

Raquel Jeffers

27 de nov. de 2011

Chris offered personal assistance in operating the new navigation, phone, and media system in the vehicle. He was very friendly and patient. He also addressed all of our other issues and concerns promptly.

MikeVolvo

21 de nov. de 2011

I ordered my 2012 xc60 T6 from Brian McMahon in September. I got behind the wheel and drive it home last Thursday. I am very happy, with the car as well as with the purchase experience.The car has about 50 mi on it, it runs great so far. Instantaneous acceleration, smooth riding and convenient operations, all as expected.Brian has been very professional through out the whole process. He is the most honest sales person i have ever met. When i first ran into him in the show room, i decided immediately that i would buy my car through him. He is very knowledgable and eager to help, but does not try to hard sell anything to you. So you feel very comfortable and assured that he will take care of things for you.

jfpm

14 de nov. de 2011

After a month of contacting various Volvo dealers between NJ, Ma., Pa. and Maryland. I found Volvo of Princeton and Brian McMahon. This company and the personnel with whom I choose to eventually do business with was the result of a pre-process taking me about a month. Out of the various companies and personnel I dealed with, none seemed as interested as Briam in working for my satisfaction. Brian helped me the most in trying to locate the particular vehicle with the specific safety equipement I wanted without all the "bells & whistles" and eventually suggested that I order the auto from Sweeden. Up to this point, I ve only pre-ordered two cars from "Detroit" in the seventies/eighties which led into disappointing situations.I was very skeptical of this resolution until several other dealers began to suggest this solution without canvassing th market as thoroughly as Brian. Brian McMahon was willing to spend the most time with me, gave me an excellant price and made the wholebuying process an aggravation free educational experience. A good example of this is the 5 hours spent orienting me to the auto when I recently picked it up from the dealer.The only regret I have is that the dealer is 42 miles away, but this was a price I was also willing to pay inorder to purchase the car from this group which I learned to trust.

sjstaats

14 de nov. de 2011

My experience with Volvo of Princeton was extremely enjoyable. The members of the staff all pitched in to help find the perfect car for my needs. I would highly reccommend any of my friends, family or acquaintances using Volvo of Princeton to find the car of their dreams and needs.

berjer92

13 de nov. de 2011

This was the easiest new car purchase that my wife and I have ever experienced. It has been a pleasure to deal with Chris and his associates. Due to the combination of equipment we wanted, the car had to be ordered and Chris took it upon himself to keep us apprised of the progress, calling us to advise when the car had been shipped and when it would arrive. When it did arrive (a week earlier than anticipated!), it was perfect and included exactly what we had ordered, even an item that was added as an afterthought several weeks after the original order was placed. We look forward to a long and positive relationship with Volvo of Princeton.

VLong

11 de nov. de 2011

I live in Carlisle, PA which is almost 150 miles from this dealership. Following encouraging email correspondence and telephone calls concerning a particular feature I needed on the 2011 XC70, my daughter and I drove to Princeton NJ to check out a particular car. We chose to do this because I was disenchanted with our local dealership in terms of availability of the vehicle I wanted and lack of willingness to negotiate on an earlier proposed transaction. The staff at Princeton were, without exception, friendly, cooperative and efficient in that I was able to trade, finance and drive home the vehicle of my choice on the same day. Thank you.

cakatz

8 de nov. de 2011

I am a loyal Volvo customer thanks to Matt Long and his fantastic colleagues at Volvo of Princeton. I purchased my last Volvo from Matt and had a great experience. I wasn't sure what I wanted to purchase this time. Matt and Michelle Sabine were very patient and extraordinarily helpful in showing me as many options as possible. Once I chose a car, the beautiful new S60, they had it for me in one day! Dan Graff and Chris Long were stellar in putting the financing together and making the process painless. Everything about Volvo of Princeton shines--the cars, the showroom, the people and the service. I would highly recommend the dealership on all counts. Thanks again to Matt, Chris, Michelle and Dan. You are a great team!

suezsimon

7 de nov. de 2011

As always I had a wonderful experience at Volvo of Princeton. The showroom is immaculate and the service is top notch! Where else would you find a salesperson polishing your new car because a speck of dirt blew onto the trunk?

mia wiltshire

1 de nov. de 2011

Volvo of Princeton was the 5th Volvo dealer I had been to and by far the friendliest. They explained the car to me fully and answered all my questions and/or concerns and if they didn't know an answer they researched it and got back to me. They had the best follow up of all the Vovlo dealers I went to and made me feel like they wanted my business.My sales person, Nils Falk was very patient with me and gave me all the time I needed to make a decision. He never made me feel rushed or that I was wasting his time.I picked my car up during a snow storm and the dealership offered to drive the car to my home if I was too afraid to drive in the storm. What customer service!The service has continued after I picked up the car. They have contacted me to make sure I am happy with the vehicle and they are going to fix any items I was unsatisfied with.The entire staff introduced themselves to me, including the owner! Unheard of in a dealership!I would highly recommend them to anyone looking to buy a new or used Volvo.

dpadulo

30 de oct. de 2011

Very satisfied with Volvo of Princeton. Both Brian and Chris were extremely helpful and flexible to work with and delivered a great car at a great price. They really made buying a new car very easy. Thanks guys.

newvolvoxc60

26 de oct. de 2011

Both Chris Long and Russ Sabine went the extra mile for me while I was shopping for a new car, offering extended test drives, not pressuring me or calling me, etc. Both of them were friendly, polite, and laid-back in their approach, and extremely patient. Chris also helped me set up my new car upon delivery and has called me after delivery to ask if there's anything else he can do, ask how the car is, how I'm enjoying it, etc. (No problems, it's a great car and I love it.)I also wanted to mention one thing that might interest a new purchaser in buying from Princeton Volvo or one of their related dealerships in particular. They are a large volume dealer and have a lot of cars on the lot to choose from. They also sell a lot of cars, which means that they get a favorable production allocation, if you prefer to order your car from the factory. In fact, Chris was able to turn one of his pre-existing dealer orders into my special order car, and it got here within six weeks. Meanwhile, I read on various websites about others who ordered Volvo XC60's at the same time I did, and who will not see their cars until January or February of 2012. I don't think I could have waited another 3-4 months for my new car, and I'm happy I ordered from Volvo of Princeton.

Wenchow

14 de oct. de 2011

Buying a car is usually a very long, time consuming, drawn out process. With Volvoof Princeton the process from start to finish was actually pleasant, very accomodating and friendly. Chris Long was helpful, informative and very patient with us. We are very pleased with our new Volvo and look forward to having a good realationship with the dealer.

milktruckd

6 de oct. de 2011

Absolutely fantastic experience!!! From the time that I started researching cars that I was interested in purchasing until finishing the deal, the Volvo of Princeton team was great to deal with. There was no pressure to purchase at any point. They allowed us to take an automobile for the afternoon in order to determine if it was what we wanted. I worked with Brian McMahon via e-mail on a price and felt I received a very fair price for the new car and my trade-in. Highly recommend this dealer and will purchase a car from them again.

elkr

26 de sep. de 2011

I just purchased my first Volvo from Volvo of Princeton. The experience was terrific!My special thanks go to Nils Falk who was extremely helpful, friendly, patient and attentive to my specific needs. The process was easy, professional and there was never any pressure.I am completely satisfied with the sales process. I highly recommend this dealership to anyone who wants a pleasant buying experience.

albrifinch

25 de sep. de 2011

Everyone was easy to approach and willing to work with us. The experience was terrific!!One comment on the business side. Perhaps a checklist for all items needing initials and signatures would make the process easier for Danny (in the business office) and more effective so he is not chasing signatures after the deal is closed. Thank you Volvo of Princeton!!. We will recommend this dealership to all we know who are interested in purchasing a Volvo.Brian Finch

alans60

24 de sep. de 2011

Brian McMahon was extremly hard-working, gracious and attentive in his approach in getting me the vehicle I wanted at a fair price point. He listened to what I wanted as the customer and went the extra yard to make it happen. Chris Long took the time to get involved in helping to make the lease work out. I highly recommend these gentlemen and this dealership to anyone who wants a pleasant and smooth buying or leasing experience on a Volvo.

pstrobino1

23 de sep. de 2011

This is the 2nd car I have purchased from Princetopn Volvo and have had very good experiences both times. Nils worked very hard to locate a used C70 for me that matched my requirements. It was not an easy process but he came through! We will be buying a new XC90 next year and I will be sure to go to Princeton Volvo and work with Nils.

rd.thorpe

22 de sep. de 2011

Everyone at the dealership was very accommodating willing to spend whatever time I needed to make a decision. They were very flexible with test drives and loaner cars while assessing my trade-in. I am very pleased with the overall experience.

beermcmahon

22 de sep. de 2011

Brain delivered me a great vehicle at an excellent price. He was easy to deal with, low pressure and made me feel comfortable about the whole process.

ajmillinger

20 de sep. de 2011

Absolutely satisfied with Brian and team. I would recommend the dealer and Volvos to anyone. I've been a customer for over 10 years and will be for a long time. We always go back.

cpcasazza

20 de sep. de 2011

235,139 miles was the end of the line for my 2001 V70. Needed a new transmission, and a few other things that helped me decide it was time to look for a replacement. As I was waiting for a ride home from the dealer to start looking for a new car, I noticed a 2010 demo S80 in the showroom. After a few questions with Brian McMahon, he suggested I take the car home while I was deciding what to do, and during that time, he would have my old car valued for a trade. I returned a few hours later, and we were able to negotiate a great deal. The process was easy, professional and there was never any pressure. There was a little confusion during the closing when the business manager noticed that a "loyalty rebate" did not apply to this deal since the car was a demo - this would have increased the price, but when he identified the issue, the dealership stood by their verbal offer. Tremendous. I am happy with the car, and I would not hesitate to strongly recommend Volvo of Princeton.

Bstowe

17 de sep. de 2011

We just purchased our fourth car from Chris Long at Volvo of Princeton. Chris, along with his sales and service team provide exceptional customer service. Volvo makes a great car, and we are always completely satisfied with the sales process and service at Volvo of Princeton. The staff at Volvo of Princeton is always willing to go the extra mile, whether it be programming our in car phone or answering my questions about our car. Service with a smile always makes me smile. Simply put, we love Volvo of Princeton!

haljordan3

24 de abr. de 2011

Whole sales process was handled professionally and quickly. Working with service to correct some immediate warranty issues was handled very well and efficiently. All staff was very friendly, helpful, and accommodating, with all issues corrected. Sales and finance was helpful and involved even in the service process...

rparadine1

14 de mar. de 2011

Buying a car at Volvo of Princeton is a pleasurable experience. As the owner of several cars in the past, this latest purchase exceeded expectations. It was great to work with my salesman, Brian McMahon, who professionalism and experience guided me through not only the sale but stayed on top of all the intricate details of delivering, explaining new features and setting up blue-tooth phones and Sirius Radio account.

ahef

12 de mar. de 2011

Excellent dealership, this is the second Volvo we have bought with them. Chris was straightforward in negotiations and timely in getting the car ready for us. Anthony did a great job explaining all the options for warranties, etc. We will continue to be loyal customers in the future.

patrickhoup

12 de mar. de 2011

Our experience at Princeton Volvo was a very pleasant one. The sales and finance staff are very knowledgeable and helpful. I was able to complete the majority of the purchasing effort via phone and email which was great since we reside in MD and the car was located in NJ. I would recommend this dealer to anyone interested in purchasing a volvo.

gilligan

9 de mar. de 2011

I have been dealing with Volvo of Princeton for quite a few years. I have known Christopher Long and the Long family for almost 40 years and find Volvo of Princeton to be a very professionally run dealership and most accomodating, where client service is their top priority.I have enjoyed working with Brian McMahon and find him to be a very professional and knowledgeable salesman who goes out of his way to service his clients. I would highly recommend him for new clients to Volvo. My overall experience has always been very positive.

JerseyJD

2 de feb. de 2011

Volvo of Princeton is the very best Dealership in the country, bar none. Their service is simply fantastic! They will pick up your car and return it after service, loan you a Volvo, or have a driver deliver you home. Volvo of Princton has won National Awards for their service over the years. We have been leasing, buying thir Volvos for over 15 years!! JJD

bowdenjs

2 de feb. de 2011

Volvo of Princeton is an excellent Dealership! The Longs are second to none. I have never had anything but a positive experience with Volvo of Princeton.The buying experience is pleasat and not filled with pressure.The service department is straig forward and honest.I would highly recomend Volvo of Princeton.

JohnPton

2 de feb. de 2011

My parents and I have been buying volvo's from Volvo of Princeton for 11 years (which probably totals about 4 cars over that span of time). I've dealt with a lot of dealerships over my lifetime, and no one comes close to the level of service, the attention to detail and the character of the folks at Volvo of Princeton. I'm still driving a Volvo Cross Country (130 thousand miles) purchased by our family from the dealership 10 years ago,and over the years they have gone way above and beyond to keep our car running and to keep us happy. I've even had instances where (with a difficult repair job that entailed two visits) they simply did not charge me until they got the problem figured out and had the car running in top condition. I have never seen a dealer do this. But they have a level of committment to keeping their customers happy that is really about the life-time they will work with you. They will also go out of their way to give you a loaner car and make life as easy as possible for you when you need service. I could not recommend anyone as highly as these guys, and I wish all dealerships had half the honesty and integrity they have!

jerseybuckeye

1 de feb. de 2011

My wife and I can't say enough good things about all three of the Long family Volvo dealerships. We have had dealings with each, and in every case have been completely satisfied with the work, price and professionalism we experienced. And, maybe even more importantly, their customer service is outstanding. Some examples:When we schedule service, someone from the dealership comes out picks up the car, leaving a loaner behind. In fact, they even switch the car seats from one car to the other.When a service manager calls my wife to explain work that needs to be done on one of the cars, it is done so in a manner that my wife can understand. She is admittedly not a "car person", but she is comfortable making "car decisions".In every case our car is returned in perfect working order, clean, on-time, and at a price thatwellmakes us smile.Thank you Volvo of Princeton!

JRH5

1 de feb. de 2011

We recently got another new car through this dealership and specifically Chris Long. Service was great as always as was the all around experience. I really appreciated the attention to detail and thorough explanation of our options. He went above and beyond in every category. Thanks very much!

jmg3695

1 de feb. de 2011

These guys go above and beyond when it comes to sales and even better on service. Chris is a professional and my questions have always been answererd and my calls have always been treturned in a timely fashion. When buying a volvo I would not consider using a different dealer as there is no way the experience can be better than it has been over the years at VOP!

dana.fearon

2 de oct. de 2010

When I had an accident and my car was totaled the people at Volvo Princeton made every necessary effort to have the car appraised, provide me with a "loaner," and find a very good car for me to purchase. They were unfailingly polite, knowledgeable, and customer oriented. Dana Fearon

kg32a

8 de mar. de 2010

I purchased a used car from Volvo of Princeton from an ad they had placed on AutoTrader.com. My salesperson was Russ Sabine and I live 5 hours away from the dealership and planned to ship the car to my home. He described the car to me and I agreed to purchase it. Upon receiving the car, there was significant damage to the car and issues that Russ did not describe but signed an acknowledgement to the trucking company. Upon speaking to the sales manager, Chris Long, they are not interested in helping me with the repairs and will no longer take my calls. I searched the Better Business Bureau website and now see that they had another claim very similar to my situation. I would certainly not recommend this dealership.

volvofirsttimebuyer

12 de dic. de 2009

I had an OK experience with this dealership. The salesman I worked with didn't seem to care if I bought a car or not. He was surprised when he asked me if I was serious about me and I said yes. I guess there weren't many people buying now these days. When I offered a lower price than what he offered, he didn't seem to try to work with me and just let me walk out the door. I have to give him credit afterwards because he followed up with several emails but by that time it was too late. FYI: Volvo of Princeton, Volvo of Edison and Bridgewater Volvo are all owned by the same company. I went to all three dealerships and each of them gave me a different quote on the same exact car. The car was located at one of the above dealerships. I didn't have a good experience but I didn't have a bad one either so I'm neutral to Volvo of Princeton.