Iam..MicheleBee

17 de oct. de 2015

Corley got us into a GREAT car...we had an fantastical experience...I would recommend this Dealership...& if u do come ask for Corley!!!Love?

Monica2067

9 de jul. de 2015

Great expirience had great salesman and drove out with a car... I highly recomend.. They were very friendly...............very happy enviroment will recomend in the future

lboldes

5 de may. de 2015

I didnt know where to go for a car but when i came into drive time i felt that things were right this is where i was supposed to be i was sent to corley adams n he helped me so i will refer anyone to the car dealer ship

lavarnhardy

19 de feb. de 2015

This is a True statement coming from a real customer... What I will say will move you and will allow you to make a conscious and positive decision when you buy from DriveTime West Colonial Drive... I purchased a BMW 2008 528I from their lot in August 2014 and based on the initial experience I was pleased by the level of customer service I received. I immediately referred my daughter and she purchased her first car from DriveTime a 2008 Toyota Yaris, we've both closed and drove away they same night with our new cars. The process was seamless, the vehicle walk around was professional and the cars were professionally cleaned. Our transaction lasted for more than 2 hours during closing time and all you seen were smiles in the office after hours. The BMW I purchased had another agenda in mind!!! six months into the car I have been experiencing problems ongoing problems that caused my car to not start... I had within six months had my car towed to the dealer 6 times... my first initial reaction was DriveTime sold me a lemon... I was angry, very angry at the fact that I had a purchased a car that was not reliable. I called and abruptly spoke with DriveTime management addressing my concerns with this car. They stood by their promise and paid for my repairs within the first 30 days, and trust me the bill was over $1200.00. After 30 days Drive Time procedures are to call the Averex warranty department for any claims you may have, well I did have additional reoccurring issues. I called Averex and I must say they are very very good... my third and fourth issues were covered plus tows up to $75.00 per tow, and all i paid for were my deductibles of 100 because their ASE mechanics were unable to identify the problem so they referred me to BMW dealership, again an expensive ticket over 1400.00 dollars; after the last couple of visits to the dealer even they say I dont understand why the car keep cutting off we have done all we could and we cannot diagnos why this is happening... another call to the dealer and another request to call customer service... through out all i have experienced I must say there professionalism stood strong even when I lost my cool a few times, when I finally became cleared headed I understand why they request each client to call customer service, DriveTime dealerships are only responsible to sell cars, referring to customer service is not a brushoff of the client but a mere one on one personal rep that will attend to your needs... if you think how could they deal with personal issues and sell cars it would really be tough. The customer service reps are more than just customer service they were there to help, they referred me to client relations where a solution was offered, to get me into another car. I agreed that me and BM Trouble need to separate our ties. One must understand my statement today is DriveTime did not sell me a lemon, under their guide lines the car at the time could have been perfect and ready for sale, its just one of those things that maybe the car was on its last lem and no one could have detected at the time. So i cant blame DriveTime or the BMW dealership... all I know is when I needed help Drive Time did what they could to make me a satisfied customer restoring my confidence in their company. I am now very happy with my new 2012 Kia Optima " NO ISSUES", Thank you for standing by me during the challenge, it only shows why your company is well recognized...

Shambria Eggleton

5 de dic. de 2014

My experience was a process camisha was really nice and easy to talk to also the manager i forgot his name was very considered of me i enjoyed every minute i was there .

Didipruitt

20 de nov. de 2014

Alex and John took good care of me. They were very patient with me. I teat drove several cars and we were out there in the freeZing rain

derekderek2

25 de sep. de 2014

I would like to thank Drive Time for their courtesy and kindness while purchasing this vehicle. I respect their professionalism as a customer. They always made sure my family and I were comfortable at all times. All questions that were asked were answered to the best of my knowledge. Most of all they give you a car inspection to make sure everything was working. To top it off they even put gas in the vehicle for us, I was very satisfied with their service . Thank you Drive Time for the great experience. Derek Whitmore.

MarcDSimon

10 de jun. de 2014

I really enjoyed my car buying experience at Drive Time. The staff was informative and weren't trying to deceive me about the vehicle I purchased. I received a Carfax report on my vehicle and options available to me. I realize they help people with bad credit or no credit which is awesome... but the end price of the vehicle is way more than the car is valued. Niecey was an amazing salesperson and friendly and helpful. If anyone was to do business there I would recommend working with Niecey!

oiltruck1

8 de may. de 2014

I live in NC but purchased my vehicle in FL. Shanesia helped me every step of the way from start to finish. Excellent cars at excellent prices...Thanks Drive Time!!!