Used Cars for Sale at West Houston Subaru Volkswagen in Houston, TX
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West Houston Subaru Volkswagen de Houston le ofrece la oportunidad de encontrar coches usados por: nombre. : name es un concesionario de confianza que presta servicios a clientes de: ciudad en busca de vehículos usados certificados. Además , West Houston Subaru Volkswagen es un distribuidor muy confiable reconocido por ofrecerle una gran selección de autos usados confiables y asequibles. Puede filtrar los listados por autos usados a la venta por West Houston Subaru Volkswagen para obtener el auto asequible que sea adecuado para usted.
Localización: 17113 Katy Freeway, Houston, TX 77094
Teléfono: (281) 675-8600
Distribuidor de contacto
Autos usados por West Houston Subaru Volkswagen
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West Houston Subaru Volkswagen
77094, Houston TX
Comprobar detallesGuarde la búsqueda y le avisaremos cuando haya nuevos listados que coincidan exactamente con lo que está buscando.
Además, West Houston Subaru Volkswagen of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de West Houston Subaru Volkswagen. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. West Houston Subaru Volkswagen es definitivamente el mejor lugar para comprar autos usados en línea.
sjbuckle
7 de nov. de 2016
I lost $6,000 purchasing a used car here. I'm just going to let my experience speak for itself. Hopefully this helps some other people. Skip to the last paragraph if you want the final conclusion without the detailed narrative.I recently bought a car at West Houston Volkswagon Dealership (Saturday, 10/29/2016). The car was a 2008 Nissan Rogue SL with 81,000 miles on it. Prior to purchasing the vehicle, I specifically stated that I did NOT want to buy a car that had been in an accident. The salespersons assured me that the vehicle I was looking at had not been in a wreck or accident, and showed me the Carfax documentation, which matched his description. The original sticker price of the vehicle was $8,900, but they sold it to me for $8,125. On Tuesday (11/1/2016), just three days after purchase (and no driving incidents of any sort), I had to take the car to a mechanic because it was making a weird clanking noise. After performing an initial evaluation, this independent mechanic stated that the car had obviously been in a wreck of some sort. He showed me that there were multiple new parts beneath the car that had already been replaced - parts that under normal wear and tear do not need replacing by 81,000 miles (if at all). Though he mentioned that other things needed fixing, the main piece this mechanic recommended repairing was the crossmember, with an estimated cost of $2,500. Immediately after receiving this news, I drove straight to the dealership and asked to speak with the manager (or someone in a position to help me) and that I wanted to return the car. They stated that only the manager could help me, and that he was gone for the day and would not be back until Thursday (11/3/2016). When I confronted the car salesman who sold me the car with what the mechanic had found, and reminded him that I had purchased the car only because I believed it had not been in an accident, his only response was, I dont know, I am only the car salesman, and that they only go by Carfax. I waited two days until Thursday morning and called the dealership again, but was only able to talk to two people who said they would let the manager know and that he would call me back. I never got a callback that day, and when I tried calling again at different times (in case no one was available the first time), no one would pick up the phone, and I couldn't leave a message because the voice mailbox was always full. I called again on Friday (11/4/2016) and again asked to talk to the manager. They transferred me to a man who was not the manager (though possibly an assistant manager). After listening to my story, he started laughing and said, "To be honest with you, you will never be able to speak to the manager - he is a very busy man." I'm going to assume that he was laughing out of embarrassment, and not because he found my distress amusing. He did give me a phone number that he said was his bosss manager, which I called and left a voicemail containing my contact information and a request for the recipient to return my call. I am still waiting to receive a callback. Later that same day, I took the car to yet another mechanic for a more in-depth analysis. On top of the crossmember, he found even MORE issues, a few of them included the transmission and struts. His final conclusion was that if he finds one more thing wrong with the car, he would simply recommend that I get "rid of it," and that it wouldn't be worth over $2,000 as a trade-in. Given what I'd already paid for this car, I was upset. I drove to the dealership on Saturday evening (11/5/2016), hoping to speak directly with the manager and get some sort of mitigation for the loss I've incurred, and one of the (assistant?) managers simply told me "this is an isolated incident" and "there is nothing we can do for you." My case is simply not important enough to warrant the manager's time. I also requested a copy of all of the paperwork that I had signed because I realized they hadnt given them to me at the time of purchase. This manager stated that he did not have access to them at that time because they were in a cabinet, and that I would have to follow-up with him again the following week in order to retrieve them. So, I basically have to drive to the dealership again just to get the forms that I should have been given the day I purchased the vehicle. I am very unhappy. The cost of additional essential repairs to the car that I purchased for $8,125 at the West Houston Volkswagon Dealership is so high that the independent mechanic didnt think they were worth making, but if I trade it in now, the most I may get for it is $2,000. I basically just lost $6,000 (and that's not even counting my time spent and the independent mechanics' fees I incurred while figuring all this out). This dealership has access to their own mechanics, and I can't believe that when they processed the vehicle before putting it up for sale, that they somehow missed the (to a mechanic) blatantly obvious fact that this vehicle sustained extensive (and expensive) damage in some sort of accident that did not make it onto the Carfax history. But knowing this, and also knowing that I was not willing to purchase a vehicle that had been in an accident, they sold it to me anyway.
Jerry
24 de abr. de 2016
I'm always able to get my VW in for service when it's best for my schedule.
Sadness
17 de abr. de 2016
Do not buy your next used car here! I was sold a used car with lotts of issues. Russ sold my friend and I bad used cars. All he cared about was making the sale. Do not believe carfax either. My car was in a wreck but carfax didn't list it. I could go on about all the work I've put into this car. Do not do business with these people! Now I'm stuck for 6 years with this car.
louis 55
2 de sep. de 2015
WENT THERE TO VIEW A USED BMW CONVERTIBLE THAT WAS RATED ON THE PHONE AS LIKE NEW CONDITION,,,, THE CAR HAS A CHECK ENGINE LIGHT ON THE A/C DID NOT WORK, USED CAR MANAGER DID NOT EVEN CARE TO COME OUT, DEALERSHIP HAS TERRIBLE FINANCING SOURCES, I LIVED IN KATY 35 YEARS AND HAVE NEVER BEEN ABLE TO BUY A CAR HERE I HAVE EXCELENT CREDIT.
jcy127
15 de jun. de 2015
PLEASE DONT LET THE 4.6 STAR RATING FOOL YOU THAT ONLY APPLIES TO SALES NOT THE SERVECE DEPARTMENT!!!!! First and foremost if I could have given them negative five stars I would have. After completing maintenance to my vehicle, VW went against my wishes (as I had given them in previous services) and washed my car. I came to pick up my vehicle and found it covered in soapy residue from the car wash. While this didn't anger me, it frustrated me - isnt the goal to clean the car, not leave it dirty? What did anger me was when I opened my trunk later that night, I found TWO 8 in long starches that corresponded perfectly with streak of the soapy reside. Upon further investigation of my car, I found it littered with these types of scratches. When I informed West Houston VW, I was told to bring my car in to have it looked at. What a waste of time, the Service Manager (I only use manager in the sense it is his official title - not how he handled the situation) CHRIS ASSELIN basically called me a liar about the scratches and proceeded to grandstand that his employees (the same ones who washed a car a left it covered in soapy residue) were in capable of this type of incompetent workmanship. He proclaimed that they used leather chamois to wash the car even the weekend warrior car wash guy who has watched ONE detailing video knows better because THEY SCRATCH AND LEAVE SWIRL MARKS IN YOUR PAINT. The ONLY reason why they even attempted to rectify the situation was because they didnt want the negative feedback scores from the survey I submitted. CHRIS ASSELIN told me to bring in the car, that he would have his make ready team polish out the scratches that there is no way his team caused just to appease me. When you think polish out, you assume that they are going to remove (or polish out) the trace of the scratches. NOPE, the either didnt do a thing, or just put a little wax on the car to try and soften their appearance. Once I submitted this to VW care, they said our hands are tied and the GM wont return any correspondence. So if you are dead set on a VW, NEVER EVER EVER bring your car in to have it serviced. They will damage your car and leave you holding the billVW Care wont do a thing. YOUR ONLY RECOURSE is litigation.GUESS WHAT West Houston VW A picture is worth a thousand words. And pictures of the before and after DO HOLD YOU ACCOUNTABLE for damage to my car MR. Asselin. PLEASE BE SMART AND DONT BUY A VW Makes Comcasts Customer Service look phenomenal by comparison.
perrybmann
3 de abr. de 2014
Just purchased a '14 Jetta. Couldn't be happier with the experience. No pressure, fair price, and great rate. Was shown several options. Took the time to listen to my needs and concerns.
coolguy2
30 de mar. de 2014
Went here as a result of a referral. Bad experience from the minute I entered. The sales guy was rude, nasty and sacastic. They really need to find young dynamic people with good customer service skills as sales people. Not only did the guy insult me, but also made caustic remarks about everything me and my wife said. I would NEVER ever go here again for buying a pre-owned car. There are other dealers who are way better than these guys..DO NOT GO here!!!
aaggrim
29 de ago. de 2013
This guy was friendly and most importantly genuine. He told everything with all honesty and tried his best to get me a good deal. He was never rude and exuded passion for selling cars. I will call him a Rockstar!! try to look for him because he is genuine and will do everything to earn your business. Best part about him, he greets every time with a pleasant smile.Best sales person ever!
RyanDutschmann
26 de jul. de 2013
My wife and I purchased a 2013 Jetta from West Houston Volkswagon and we are very satisfied with the car as well as the service we were provided. Our salesman Marco Perez was very kind and personable and did his best to make sure we received everything we were looking for. West Houston Volkswagon will definitely be where we buy our next Volkswagon!
syokwave
10 de jun. de 2013
Marco Perez provided me with excellent service when I was looking to get a VW Tiguan. He was polite, courteous and went out of his way to try to make me feel comfortable without being pushy. I found a different used vehicle elsewhere eventually but if I were to purchase a brand new VW, Marco would be the first person I would turn to. Keep up the good work !
jamesbondagent007
14 de abr. de 2013
Few days ago my wife and I went to the dealership and we left after closing time. When we where leaving, the gate was closed. Manager "Mario" was the last one to leave but, he left us inside the dealership, in our car, until somebody came to open the gate 30 minutes later. He should stay until the other person came to open the gate. What we would do if the other person did not show up? Manager showed poor manager skill, no experience, poor customer service. He just left and did not care about us. Bad experience.
Vickvu
13 de abr. de 2013
I don't understand why there are Volkswagen promotions and they are never Willing to offer or honor that. If you want to go for the service to your car definitely go to this place but if you want to buy a new car think twice.I'm not buying again from them. I have plenty of experience I got two cars with them and they never were trying to give us good deals with the cars
Yauco10
10 de mar. de 2013
Ms. Cruz is the service person that takes care of me when my GLI needs service. She is always very kind and professional and I appreciate her dedication to her customers. If I or one of my family members were in the market for a new vehicle, I would purchase from this dealership because of Ms. Cruz. Thank you Ms. Cruz for taking care of me.
texasluz
21 de feb. de 2013
Service is always great at West Houston VW. I appreciate how Nikki Benoit takes good care my car and keeps me updated on any developments that may arise. Larry is always a great help as well. I have been going to this dealer for ten years and it is the best dealer in town.
claffeyryan
18 de dic. de 2012
Best VW Dealership in Houston. Worth the drive to West Houston. nothing negative to say what so ever. no hidden BS dealer add-ons. if you want extras, they will add for you - they do not automatically add $2,000 worth of BS add-ons to every car on the lot like some places. nice, honest people. looking forward to working with them again.
Oevp1
3 de dic. de 2012
I have been in different dealers and it is the first time in a VW dealer and it was a great experience Michael Schwartz made the whole process very easy and fast. He was very honest in his offer and I appreciated his helpI would definitively recommend Michael and the dealer. I am also very pleased with the car and actually it exceeded my expectationsExcellent without a doubt
Allen Mariscal
13 de nov. de 2012
I had no credit and Russ Ali helps me for 6hrs and pulled every string he could to get me a great deal.i did ALOT of research on this vehicle and I'm very satisfied with the price and cooperation from this dealer ship.thanks a lot Russ!!!!
rb83
4 de nov. de 2012
Karla cruz very rude. Car was worse after being fixed and she dismissed new warning lights the second I started the car as being part of some mystery sensor that was nothing to worry about, but could be fixed for an additional 350.00. What a joke. Dealership not bad at all, just don't deal with karla cruz...especially over the phone.
midtownhoustonguy
18 de sep. de 2012
This dealership reneged on an agreement to provide me with a rental car for test purposes prior to purchasing. I was told by a service agent that I could rent the car for seven days, yet this afternoon afternoon after three days, I received a threatening call demanding the loaner car back. Keeping in mind that this shoddy dealership took my credit card for me to rent and not simply borrow the car, I cannot fashion how they would become so hostile. If their service agent who rented me the car was at fault, I most certainly should not held culpable. I will be purchasing my new VW from Momentum and will NEVER, EVER recommend that anyone visit this dealership. They are unethical at best and illegal at worst.
kidder
6 de ago. de 2012
I went is to take care of a recall on my VW Touareg and when i got there i left them to do their thing and so i sat in the waiting room until they were done. When they were done i got in and as i pulled out of the dealership onto the feader, i noticed a nig chip in my brand new windshield! I immediately turned around and wasnt gone for more then 1 minute. I grabbed Chris and showed him and and explained to him the windshield was only 2 days old and he said "there is no way that happened here and im not going to put a new one in"I know for sure this wasnt there before i went there so later when me and my girlfriend went out she asked how the window got damaged which i knew right then and there it wasnt anything to do with me. I called Buddy the manager of the location and explained what happened to him which he sided with Chris. I told him to pull the camera footage of his service bay and he said they dont have cameras. I asked him if he had a thief for a mechanic or a car fell off a rack or even 3 cars came up missing during the night that he had no cameras to find out who did it?!?! I have NEVER heard of a dealer, especially an established one not having some kind of video survelance! If its true and they dont i would suspect its so they cant be held liable for crap like this! These guys are a total scam i wouldnt go back to this dealership nor refer anybody to it. It sucks i went in for a recall and came out needing a new windshield. The hole is so deep it wont pass inspection. I should have stuck with Momentum VW but because it was close to the house i chose convenience over quality.
Katyteacher
4 de ago. de 2012
Great service, very prompt. I knew the car I wanted and the price I could afford and they completely worked with me to make that happen.
roli
27 de may. de 2012
It does make a big difference on which dealership you go to. I am an expat who recently moved to Houston. All the dealers I went to tried to take advantage of the fact that I don't have credit history in the US. One dealer had me waiting for 2 weeks to get financing approval, and even after 2 weeks they renege on the initial terms of our agreement.I then went to West Houston VW looking to lease a 2012 Jetta GLI, and within 2 hours, Kurt Houser had leased me a 2013 CC for substantially less than what I would have paid for the Jetta. No runaround and no BS.
heloy
6 de may. de 2012
I have been working with this dealership for 3 years now. I just bought my 3rd car with them this past week.Very nice and friendly people. You are treated as a real customer. No pushy people trying to sell stuff.I do recommend.
DD1
2 de mar. de 2012
This review has been prepared after a 6+ month ownership of 2 VW Golf TDIs and service experience at West Houston VW. I purchased a brand new VW Golf TDI, prior I conducted extensive research, online as well as calling all dealerships within the greater Houston area. Not only was the price set by West Houston VWs sales manager MUCH lower than all competing dealers, their straight forward and honest approach including all fees and taxes over the phone was a delightful experience compare to the phone tag hassle from the competition.After arriving, I spoke to internet sales person Doug Atkins, he knew I wanted a Golf TDI, went on a short test drive, and completed the deal within 1 hour. No re-negotiation or hassle. I was in and out of West Houston VW within 3 hours that includes the test drive, some small talk and completing paperwork.My wife was set to purchase the same car Golf TDI within a few days as well. Same deal BEST price and service from West Houston VW.Now after a few months of ownership some problems came up that were caused from Houstons dirty roads, rock shattered the side window that was kicked up by a dump truck, a object destroyed the front fog light.Both times the car was brought in for service to West Houston VW. Reggie Walker the service Advisor went out of his way to provide proper service in a timely fashion, but also ensured we would receive a loaner car at no charge to us. Something you will not find at the other dealers unless you have warranty work done and they are required to provide a loaner car.I needed a alignment shortly after, shopped around and found a coupon at a competitors website, called Reggie Walker and he honored the same price. I am stunned at West Houstons VW service their staff and aim at perfection.Not everything is perfect in Life and I am certain that is true for West Houston VW as well, but they try very hard to make it right and live up to their slogan Really really happy customers , I assure you I am and have not been let down. D&DTruly really really happy customers of West Houston VW
proudnewvwowner
11 de feb. de 2012
Best experience possible! Took the time to help me pick out the right car for me and my budget. Then took the time to set all of my features, he even made my first service appointment for me. I have owned several LUXURY cars and have never been treated this well.Keep it up West Houston VW!
jyonil6
25 de sep. de 2011
Please don't go to this dealership without proper appointment as the manager Michael Bradshaw, very intimidating, will humiliate you and kick you out of the dealership as he did to me and my friend today 9/24/11.I went to the dealership with my friend after I chatted with their internet sales rep who said it was ok to stop over anytime on saturday if I want to test drive the car.After I went in the dealership Mr Michael Bradshaw greeted us and asked us if and how he can help and we asked for test drive both Jetta SEL & TDI. don't know what ticked him off at that point where he literally asked us to leave and take our business to other dealership as he is not interested in doing business with usI don't know if he is usually that way when dealing with Asians / pacific islanders or he didn't like our face...
dnf001
24 de sep. de 2011
Worst dealership ever found. Very unfriendly and rude. Not even willing to show more than one vehicle. We went there to see two jettas one gas and one diesel and when we ask about wanting to see both models as we needed two, he started speaking rudely. Never ever ever recommend anybody. I would rather buy different car than talking to rude, arrogant sales person like Mike bradshaw.
aanderson98
15 de jul. de 2011
I seen the car online and I contacted Mr. Bradshaw about the car. He was very honest and made buying a car a pleasure. He went above and beyond my expectations.
mac17
30 de may. de 2011
Dear Mr. Palmisano, I am writing this email as a glowing review for both Nikki and Larry. We just arrived in Austin (from Houston) and they are mostly responsible for allowing it to happen today! Our VW Passat wagon engine light came on today and we were stranded approximately 50 miles west of your dealership. My wife, my two year old daughter and I were finally able to arrive at the dealership with the tow truck at approximately 4pm and were ecstatic to have Larry meet us at the entrance. We were told that we would be unable to obtain a loaner vehicle and that all the rental companies were closed by the time we called. We thought our family weekend vacation would have to be postponed, but Nikki's and Larry's incredible efforts allowed us to take a loaner and to avoid canceling our plans. We are so appreciative and impressed by their efforts that we hope to switch our service to your dealership for our two VW's, even though we live in southwest Houston. Overall, I wanted to make sure that you were made aware of the incredible performances by Larry and Nikki. We feel very strongly that they both went well above and beyond what we expected!
Ernhrt3
20 de may. de 2011
Anyone can sell you a car. The service is what makes the difference. I brought my EOS in for it's first service. Made the appointment on line. Fast and easy, They even have this little online chat thing where you can ask service advice. I arrived a half hour early before they were even open. However, Chris greeted me and offered to process me in so I could be on my way to work. He was very helpful, called me mid morning to give me a progress report and again after lunch to tell me my car would be ready at the agreed upon time. All went smoothly and it was a very positive experience. This is my third car from this dealership. I keep coming back because the service team acts like you're the only one there. They do their best to make sure they help you with whatever problem you may have or just routine service. Thank you, Chris.....I'll be back.
ranger0481
10 de may. de 2011
What began as a pleasant shopping experience turned into a nightmare! I purchased a used Mazda RX8 from West Houston VW. I was told that the car had been inspected by their mechanics and was in good working order. Less than 48 hours later the check engine light (CEL) turned on. I asked the used car salesman if I could bring the car in to have the engine code run to determine the reason for the CEL. I was told that it would be no problem, and that they would take care of it. When we arrived at the location we were told that the car was sold as is and that I would have to pay $80 to have the car diagnosed. I took the car to another auto mechanic who diagnosed and fixed the problem. The mechanic had to replace the leaking radiator hoses. Someone had wrapped the hoses with electrical tape to keep them from leaking (what kind of inspection did WHVW perform?). This is not the type of service I expect from any car dealer!
jschutt
6 de nov. de 2010
I purchased a used VW. Within 500 miles, it began leaking oil badly and the rear power windows mechanisms broke. Upon close inspection, it was noted that the brake pads were replaced over worn-out rotors,and etc and etc. Bottom line: car was "dressed-up" for sale. When the General Manager was contacted for comment, he said "Well did you have an outside inspector check it over before buying it?" When one buys from an authorized dealer, one expects the vehicle to be "OK", because you believe them to have more integrity than the local "used car lot". How many people believe it is necessary to take their own mechanic to the authorized auto dealer? Needless to say, he refused to do anything about the sham that was perpetrated by them. I would absolutely warn anyone not to buy at this dealership.
sgpcars
24 de ago. de 2010
All I can say is WOW. Best Dealer in Town. I would not buy from anyone else. They handled everything fast and effecient. I enjoyed every aspect of the purchase experience. I have purchased 3 cars from this store and will not buy anywhere else! Mike is awesome!
Además, West Houston Subaru Volkswagen of: city ha estado en el mercado durante mucho tiempo y sigue siendo el concesionario preferido de los compradores que buscan coches y camiones usados a la venta. Desde autos usados de bajo kilometraje hasta autos usados más baratos, hay algo para ti de West Houston Subaru Volkswagen. Consulte los listados hoy mismo para encontrar el automóvil adecuado para usted. West Houston Subaru Volkswagen es definitivamente el mejor lugar para comprar autos usados en línea.