Charlotte Keeling

23 de ago. de 2021

Enjoying my new car and liked the sales guy (who no longer works there) but I can't say I got a great deal. They add the "Westshore Advantage" to all used cars, something that honestly provides you minimal value but which allows them to add $2,000 to the "great deal" they advertise (of course in addition to a significant dealer fee, tax, and title). I knew this wasn't great but I can see clearly how much of a rip off this was after going car shopping elsewhere for another car. There are plenty of other dealers out there that don't charge such excessive fees on top of the advertised price. Not to mention, part of my "deal" was a sizable service refund on my trade in, which they can't seem to get things together to give me. I still don't have it despite me following up with them about it multiple times. I don't doubt that I'll get it eventually, but it's pretty ridiculous how long it has taken them. If I could do it all over again, I would go elsewhere. I CANNOT BELIEVE THIS but turns out my "certified car" that passed a 180 point inspection had definitely been in a car accident. The metal part on the bottom of the car was attached with a ZIP TIE! This dealer is either committing fraud or inspecting the used cars very poorly. I'm guessing fraud because the salesman literally told me that he could not work here anymore because they were doing things he didn't agree with. DO NOT BUY A USED CAR HERE! WOW

NAT T

20 de may. de 2021

I had a great experience here and look forward to going again in the future. Zach in financing has been professional and attentive to our questions, explaining the details well and clearing any doubts. This gave me confidence on this dealership’s reliability. Kareem was our sales person, it was very busy that day, but he gave us what we needed. Also, I need to mention Bennie’s enthusiasm and customer service has been exceptional. The dealership itself is well kept, and has a lounge area for waiting while your car is being worked on with complimentary coffee.

Bambi Esposito

17 de nov. de 2021

if you are getting your car financed then Prince Elias is for you. He is a great people person and explains things very well. He clearly wants the best for his clients and goes above and beyond his job duties to ensure the best customer service. Connor is also a great help. He will help you get the best deals especially on a budget.

Isabel Malave

12 de ago. de 2020

I want to thank my salesman Benny!! I loved his sincerity and his attentiveness to what exactly I was looking for. Although I was very picky he was patient and determined to get me in my car! You can tell he loves doing what he does and he is great at it. With his personality and charm I loved my experience. I also want to shout out Zach the financial manager. He was extremely helpful and kind and caring!!!! I really felt like these people went to the extreme for me and I will be forever grateful.

Sam Legarreta

24 de oct. de 2021

I have been meaning to write this review for a few weeks now, and I knew I genuinely wanted to write one when I was driving home in my new vehicle. From the moment I arrived everyone was extremely friendly and helpful. I had originally gone in to get regular maintenance on my Honda. The one thing that I appreciated when they were conducting maintenance, was they sent me a video to watch of everything they had found and what it looked like. This gave me a sense of trust and like I wasn’t being told things were wrong without them actually being wrong (like I have experienced at other dealerships). When my vehicle was done I had walked over to sales to ask a question about my warranty when I met Anthony N. Who was an extremely mature and well put together salesman who knew what he was talking about. A few questions led to me taking a look around the lot. After a test drive Anthony helped me obtain a vehicle I had been wanting for over ten years. It did not stop here, the vehicle had some minor damage to the front bumper and Anthony helped me take care of that after my purchase with no charge to me at all. When I brought back the vehicle, it had to stay for a few days, which is when I was given a rental at again, no charge to me. Ashley was the representative who helped me with this even though it seems like she does almost everything at that dealership. She would put everything aside to help resolve all my issues. Once my vehicle was ready both Ashley and Anthony greeted me helped me get back on the road with a full tank of gas. Both remembered who I was and greeted me by my name, just another sign that they actually care there at Honda Westshore. I HIGHLY recommend anyone to take care of any of their vehicle needs there from their maintenance shop to their sales department, you are in good hands… which is something I thought I would never say at any car dealership.