Sharon

5 de nov. de 2016

Rey was professional and was respectful of my time. Everyone I encountered was very nice and welcoming.

Jason

4 de nov. de 2016

This is the best hyundai service dealership in Houston for sure. All the staffs are friendly, willing to go extra mile to make your Hyundai ownership worth a while! If you have mechanical issues other hyundai dealership just can't get it right, bring it by Wiesner and ask for technician name Mr. Oh. He will get right for you!

Y-Marie

11 de oct. de 2016

One of the main reasons I brought my car in is because I paid $1,000.00 to have after market leather seating. But for some reason the back of my drivers side seat keeps coming apart. I took the car in and they were quick about the service, but I've noticed that the back of the seat has come off again. I'm not sure if it came loose again the same day but I actually noticed the problem two days later as I was entering my car. I'm feeling really disappointed because I felt that getting the leather seats was an improvement or upgrade, that is why I paid the extra money. Now, I would be embarrassed for anyone to ride in my car and see this. I feel that I basically paid extra to have the seats ruined in my brand new car. By the way I purchased my car from your dealership in June of this year.

jski

15 de ago. de 2016

Joe Todd is a remarkable person and salesman. Not only is he personable, Joe is an absolute straight shooter and delivers on what he says. That is such a rarity in the current climate of new car sales. After signing our paperwork, Joe showed my wife and myself the use and features of our new Sonata Sport. Joe was very knowledgeable and most helpful in demonstrating everything related to the operation of the car, including the feature rich touchscreen audio system with Bluetooth. Joe is very patient and answered our numerous questions about the car. Our delivery experience was absolutely 1st class and much better than one's we had received upon purchasing luxury brands in the past.Weisner Hyundai is the place to shop and Joe is the guy to see.We are so happy with our purchase and well worth the 40 mile drive from our Houston area home.

KLR

2 de ago. de 2016

I scheduled my appt online with details of the service needed, including regularly required service, along with road noise. I also scheduled my appt several days out, as it was the first date available with a loaner vehicle. I called to confirm the morning of my service and was told I was only scheduled for my regular service and a loaner was not available. Tanna was very helpful and called me back to let me know if I came in 30 minutes early, they would be able to check on the road noise and her manager had approved a loaner vehicle. When I arrived, I was shuffled to Ashley, who stayed on the phone talking to someone else the entire time I was with her. At the end of my time with her, she left and went and brought a man over to talk to me, who appeared to be the manager, by his dress. However, I am not certain as he never introduced himself to me. He asked me to take a ride in the car with him to replicate the undercarriage sound. I told him I could not, as I was not comfortable doing so, but the noise was obvious and sounded as if it was coming from the retracting running board on the drivers side...a squeaking noise. I dropped my car off on a Tuesday morning and after calling several times on Tuesday afternoon and Wednesday, I was informed on Wednesday afternoon that the car was ready. Each time I called, I asked for my service advisor, Ashley, but she was unavailable. I asked Desirae if they were able to determine or fix the undercarriage issue or replicate the noise, but she advised there were no notes and only Ashley could answer that. Ashley's message late Wednesday advised the car was ready. When I arrived Thursday morning to retrieve my car, I inquired about the undercarriage noise, to which I was told it was a loose seatbelt on the rear passenger seat. They said I could stay and show them the noise, but unfortunately I run a business and could not wait around and advised I would need to bring the vehicle back when I returned from my vacation the week of August 8th. I got in my car and heard the noise before I made it to the exit of the dealership. So, I will definitely bring my car back to have it repaired, then I intend to promptly drive it to a non-GMC dealership and trade my car in. I will suffer the loss of immediate depreciation as I do not have the time to deal with the ineptness and lack of customer care exemplified by your dealership.

Sandra LaDay

18 de may. de 2016

Daniel salesperson was wonderful staff so polite I had received calls from over 20 dealers no one was talking the right price and had the color I needed but this dealership talking to the salesperson Daniel he was wonderful we had to drive over two hours to get to this place but it was worth it I will highly recommend this dealership

Matthew Johnson

17 de feb. de 2016

We have purchased multiple vehicles from this dealership. Always use Ron Hoisington as our salesman, he has become like a family member. Will continue to purchase vehicles from this dealership due to excellent service!

John

14 de oct. de 2015

One of the best vehicle buying experiences I have ever had.

older and wiser

22 de jun. de 2015

I recently took my Hyundai to Wiesner Hyundai for routine maintenance and was told, among other things, that my valve gaskets were leaking and needed replacement. I informed the service representative that Wiesner replaced the valves less than a year ago. After checking the records, he called and said yes, they were under warrantee. The next morning I received another call informing me that upon further inspection the mechanic decided it was not the gaskets but a broken cover. I was given an exorbitant price for repair that the representative agreed seemed excessive . I just returned from picking my car up from another repair shop that replaced both covers for nearly 1/6 of the amount Wiesner Hyundai quoted! Needless to say, Wiesner has lost a customer and my goodwill.

Kim

15 de abr. de 2014

I purchased a used car from Wiesner recently. I got a great price and great customer service. The salesman even delivered the car because my schedule wouldn't allow me to come in a pick it up. I will definitely be a repeat customer!