jayjay

9 de ago. de 2016

THERE CHARGE FOR NJ CAR PLATES TO MY WIFE WAS 1 THOUSAND DOLLARS AND REFUSED TO LET HER DO IT ON HER OWN ! ON PHONE THEY SAID A LITTLE WIGGLE ROOM ON PRICE GOT THERE NO WAY THAT WAS A MISTAKE! THEY DID NOT LIKE WE WERE PAYING IN FULL. BUT RUBEN SALES PERSON WAS NICE WAS NOT HIS RULES

Erin Zahara

22 de jul. de 2016

Ivan, Tall Paul, Ed and last but not least my favorite Ravens Fan Greg. Thank you... You made buying a new car hassle free...Rick & Erin

Samscholo

21 de jul. de 2016

I came here today to check out some options with my parents and see about their cash for clunkers program. Thanks to the efficient staff who listened to exactly what I wanted, I'm driving away in a 2013 Nissan Altima. They were friendly and very easy to negotiate with. I highly reccomend this program to anyone looking for the most value on a trade-in or just for a new car in general. Check your mailbox for your flyer and ask for Benny!

Danelle Fox

17 de jul. de 2016

Going to Windsor Nissan was by far the best decision I could have made in my car buying process. Not only did they put me in a vehicle that met/exceeded my needs/wants they made the whole buying process a breeze. From the moment I went to walk in the showroom they were polite, opening doors, greeting me with a smile and warm words and offering me refreshments. I wasn't made to feel like just a sale but a person who's needs they would do their very best to meet. And they did. I couldn't be more happy with my purchase and the experience I had. I may have shed some tears, but they were tears of joy as I was told that my dream of buying a new car was becoming a reality. If you are looking for a new car you won't be disappointed as I know I wasn't. Go to Windsor Nissan you will be glad you did.

ktilton0620

1 de jul. de 2016

I have terrible credit and I mean TERRIBLE and never expected to get a car from a 'real' dealership much less what I ended up with. I filled out some online applications trying to get approvals and potential numbers before I went into a dealership to avoid any frustration and disappointed, and most importantly not waste my time or anyone else's. After hardly any real nibbles (and a few offers for a low amount and high APR), I received a text and phone call from Meagan, the Special Finance Manager at Windsor Nissan. This was different from previous dealers I was speaking with. I was clear about my situation (a car that was just totally upside down with 3 years to go, poor credit, only $1000 to put down, etc.) as well as payment and vehicle expectations. She assured me I was realistic and could absolutely get the deal done. I have heard that many times before and in those situations there was always something that prevented me from getting the deal done. I am sure I was annoying asking her to reconfirm that, and that I would be able to leave in the car the day I come in (it's about a 45 minute drive for me).When I got there, I was greeted by Ruben Rodriguez, who quickly verified what I was looking for, input my info and went to grab some keys while they appraised my trade. I was VERY confused when he took me outside and there was a BRAND NEW 2016 Pathfinder. I thought he was going to bring me back the 2012-2013 vehicle we were talking about, but apparently one of the finance people mentioned they could accommodate my desired payment with a brand new one! I almost didn't want to drive it because I didn't want to fall in love and then be disappointed. Phil, one of the Finance Team Members, came to talk to me and I was worried about the "good news/bad news" and scenarios that I could choose from based on my situation. He explained my options VERY thoroughly to me and I ended up choosing an option that while not the most ideal, allowed me to have a brand new car with 12 miles on it, full warranty, lifetime maintenance including FREE oil changes, tire rotations and car washes for life and a much lower APR than I had ever anticipated.I never ONCE felt pressured, like things were hopeless, and that it wasn't impossible for me to have a brand new car (payment may be higher than most, but with my credit and barely any money down, that is to be expected). Not to mention, in the past whenever I've been at a dealership, I can write off 5 hours of my life from start to finish, but I literally drove off that lot 3 hours from entering the door to exiting out of the parking lot (test drive, paper signing and everything -- BOOM! DONE!) I will recommend these guys to anyone! To those of you out there that think it's hopeless and you can't possibly get into a vehicle with poor credit, being flipped on trade, hardly anything down, keep the faith knowing that it IS possible!!!! Thank you Meagan, Ruben, Phil and Peter for helping me out and getting me into a beautiful new car! I will be back!

Lisas115

16 de jun. de 2016

Went to the dealership to buy a used car. Had a horrible experience. My salesmen left me for hours (yes hours) at a time was there for four and a half ours and looked at one car because my salesmen kept taking other people. Also witnessed an altercation between Phil the manager and a couple of other buyers. Just an overall bad experience. Buy from someone who is willing to take the time with you.

Shanique1991

11 de may. de 2016

I was referred here, from a friend.. excellent service and super friendly staff.. david crawford was amazing. I would recommend him to anyone. Really nice guy and very helpful!

Melba3874

9 de may. de 2016

When i came to nissan thinking i was not leavning in a car they kept there word and i left with a car and yes i was happy thanks to david crawford the deal went threw I'm very happy i came to nissan.

n123

4 de may. de 2016

Great customer service for the service of my Nissan vehicle - Abby and Austin and the service team are responsive, professional and provided great customer service.

Bill, Ivan

3 de may. de 2016

VERY UNPROFRSSIONAL , BILL ARGUED WITH ME, EDITED MY AGGREMENT BECAUSE HE ARGUED WITH ME ! LAUGHED IN MY FACE ! I ASKED TO SPEAK TO THE NEXT HEAD PERSON IN CHARGE HE SAID YOU CANT TALK TO ANYBODY

Family231

1 de may. de 2016

On my most recent trip to the dealership I had no choice but to go on a Saturday and bring my two young children with me. While in the waiting room, Steve the shop foreman came in with balloons for the kids. Besdies the fact that the service was faster then I could have imagined on a Saturday it was an extremely pleasant experience from the moment I pulled into the service drive till my keys were handed back to me by the cashier. The service advisor Kara was wonderful as well. I felt as though my kids and I were welcomed into a family, not a car dealership.

Js124

30 de abr. de 2016

I went last week to look at a car and waited a week till purchase. I said what I wanted to pay and they honored it even after a week. No pressure, no games. Benny was extremely helpful and patient.Ivan also was great. No pressure at all.I got the car I wanted and had a good expierence.I would def go back to purchase a car from them in the future. Thanks Windsor Nissan!The only negative comment I would give is the general sales manager was screaming at the employees during my first visit. Not a good impression but the rest of the employees were great including the receptionist who greets you

Irene

26 de abr. de 2016

I purchased a fully loaded Nissan Altima from Windsor and I could not be happier with my vehicle. My husband and I had a fairly good idea as to what we wanted to purchase and the sales department wasted no time pulling the vehicle we wanted to buy up to the front door. We were a bit short on time so they allowed us to drive the car to my doctor's appointment as an extended test drive and I really appreciated the gesture. Once we returned back to Windsor, we knew this was the vehicle for us. Ed went through all of our paperwork with us and answered each and everyone of my questions. Just an overall great purchasing experience.

Walkerjsa

29 de mar. de 2016

Dori, Abigail, Kara and Richard provided top notch customer service making my experience AMAZING experience. I will recommend this dealership on this point.Thank you all!John Walker

Vehicle owner

18 de mar. de 2016

I went to Windsor Nissan for oil change and the they mentioned that my vehicle recently had a recall on the front spring.I went the following week to get it replaced. They did an excellent job in doing the job quickly but something should have had happened. When i start my car, I get the quaky sound. this sound grew so loud, I was not in the condition to drive.. I called the dealer and they told me to bring the car so they can take a look at it. When they opened, the car, they recommended other services that was not relevant. they did something the sound went away but it came back again. I also see some parts damage under the hood. The technician must have done something that has caused this sound to come. I never recommend anyone to go to this dealer.

moesky

17 de mar. de 2016

I,VE NEVER HAD A DEALER THAT'S ALWAYS ON TIME WITH APPOINTMENTS FOR SERVICE,,WHEN ITS ALL OVER THEY MAKE YOU FEEL LIE YOU'RE WITH FAMILY.

ok

15 de mar. de 2016

Brought my Nissan Maxima in for routine maintenance yesterday 3/14/16. The experience was quick, well organized and done correctly. The folks at Winsor Nissan, NJ do a great job.

beauty

25 de feb. de 2016

They lie say your approved but your not they let you take the car for two months sale your trade then call and say you have to bring car back then try to give u way less for your car its not right at all and I put money down make sure when u deal with them keep copies of everything and record them and I got text messages I work hard for my money and trade I will not let this go until I get whats owed to me I will tell the world I'm going to news

adventurer

15 de feb. de 2016

The sales and service personnel were very interested in helping me have an exceptional visit to trade my car and purchase a newer model. I needed financial assistance as well.

Debad1257

31 de ene. de 2016

I received a letter for a special financing program for less than perfect credit, I figured it was based on some questions that I answered by phone about a month ago. I disregarded it figuring it was a bunch of bull just to get you down there. A few days later I got a call from Jeremy and he explained that I was pre-approved based on information I had previously provided. I went over in detail twice, what I was looking for, that I did not have a down payment and what I could afford monthly, he assured me twice that this was entirely possible and I made an appointment with Jeremy 1/30 at 2:15. As soon as I walked in I felt that something was not right. I asked for Jeremy and was told that he was unavailable. After waiting a few minutes, the manager called me in and asked a few questions. I then went back to the waiting room for 1/2 hour.waiting for Benny who was also working on a sale next door. When we sat down I told him what Jeremy assured me was possible. I was asked to go back to the waiting room while they retrieved the new SUV for me to test drive. This took another half hour. The manager escorted me outside to look at "the beautiful SUV " waiting for me. I could not believe the 2011 FORD ESCAPE that was in front of me. By the way, I drive a 2012 Sportage. Needless to say I walked away disgusted. If you do not have great credit and get a letter or call from this dealership, stay far away. They are liars and now I have a credit inquiry which will not help my credit score. I was thoroughly disgusted with this experience and as a result will never consider a Nissan when I'm ready to buy a new vehicle.

hlalba52

19 de ene. de 2016

WHEN WE PURCHASED OUR 2012 PREOWNED CERTIFIED MERCEDES CAR WE WERE PROMISED AN ADDTIONAL KEY, A NEW BATTERY, AND A NEW BRACKET FOR OUR LICENSE PLATE. WE HAVE NOT RECEIVED ANY OF THESE ITEMS AND ITS BEEN OVER A MONTH. THEY TALKED US INTO SIGNING FOR THE CAR AND YET HAVE NOT COMPLETED THE PROMISES ON THE CONTRACT. ALSO THEY WILL NOT RETURN OUR CALLS.HECTOR AND MERCEDES ALBA

Steve

15 de ene. de 2016

Benny Lopez helped we get the exact car I wanted and was able to work with us every step of the way, from pricing to getting my car traded in. Drove a decent distance from NY to look at the car I wanted and it was well worth the trip- so much better than anywhere I had previously gone. Buying a car can be a stressful, pressure-filled situation and this dealership helped me feel comfortable the whole time, with friendly and knowledgeable staff. On the finance end, Ivan Hay was a great, positive guy who made the final process quick and affirmed my purchase was the right one. Dealership was clean, lots of sunlight, and had good music too! (And free coffee helps!) Would recommend it to anyone. Thanks Benny and Ivan!

Milo5413

13 de ene. de 2016

I recently purchased a new vehicle from Benny Lopez and Ed Reardon and i can't say enough good things about the two of them.Very knowledgable and gave me the deal i was looking for.Thanks Guys

winkie2

2 de dic. de 2015

Did not go over the features in the CAR along with the Paperwork not being filled out properly. Played games with the interest rates and the Car[ Altima ] was not prepped properly. They are a throwback to the Old Car Salesman jokes.

Kim Johnson

18 de nov. de 2015

I had several phone calls that I was pre-approved from your dealership. Pre-Approval was BOGUS! I drove all the way out there per your request,which was over one hour each direction and left with nothing except the car I drove to the dealership.. Dealership said I was Pre-Approved by myself. Gee-what a WASTE of my time and fuel. Amazing......that is just rude and inconsiderate. I have responsibilities and left hoping to work something out. NO CHANCE! So-why call me and lave a message stating I was pre-approved.... Very Inconsiderate! Oh well......which is why I can not stand trying to work with dealerships. Thanks for nothing! Kim Johnson

dosCoches

11 de nov. de 2015

Did not honor price on advertisement. Snuck in price into paperwork. Will try to keep there for a long time and keep redoing the paperwork with different numbers. It was very late and the finance guy will rush you through the paperwork. They even made a mistake and had to redo the paperwork. When I pointed out that there were other mistakes all they said was that the paperwork was already signed. They are very shady. Before buying this car, bought another car from a different dealer, total night and day.

Omax2652

11 de nov. de 2015

Do not ever buy a used car from these scam artists. They will suck you in with online deals and charge you $2500 extra for buying it that way. All the while selling you a lemon that they aren't smart enough to fix beforehand. Pushy sales tactics on top of it all.

Mpsentra

6 de nov. de 2015

Had a great experience with the sales agent, Benny Lopez, he was informative but not pushy and got me the car that I needed and handled the trade in of my old car too! No problems at all. Overall I would recommend and suggest this dealership. Maria P

Zhacky20

27 de oct. de 2015

I recently had a small concern/issue with the dealership. I reached out to the Service manager (Tony Katawick) and within no time I got a call back and the issue was resolved to my utmost satisfaction.I would absolutely recommend Windsor Nissan and the professionalism of Mr. Tony Katawick.Take it from me, THESE PEOPLE DO REALLY CARE and will work with you. In my opinion that's the the kind of dealership you want to deal with.

tlefkowitz

21 de oct. de 2015

Wanted to purchase my vehicle after lease ended and after making me wait over an hour an half they tried to sneak in over $1,000 of extra charges that were not in the original lease agreement. I walked out and ended up buying the lease from Nissan directly for less money.

JJ

16 de oct. de 2015

Management and Sales staff are excellent! They were very helpful and kind. No game playing with making the deal. The price was right; I was in and out within 3 hours driving my new car home. I have recommend Windsor Nissan to everyone - do not go to Rt. 33.

Not interested

11 de oct. de 2015

Very worst customer service which I have ever seen before.Sales consultant Charlie Gheya was not showing up any interest in going through the cars availability other than which I took a test drive . He did not even ask us to have a seat and discuss. Is this a way to treat a customer.Frustrated!!!.

Shocked&Happy

9 de oct. de 2015

Walked in the dealership at 7:48 pm and drove out at 9:30 with a two-year-old car, bumper-to-bumper new car warranty, good price, acceptable down payment, relatively low interest, and reasonable payments - all with a not very good credit rating. Due to it being late I guess and much to my surprise, Benny picked a car for me to try while I was waiting for a financing response. He showed it to me and I took it for a drive. Even though it was not what I originally had in mind, the Sentra turned out to be very attractive and met almost all of my needs (I am an SUV guy). As we talked afterward I was surprised that I was approved and could take it home that night. I kept waiting for the tricks or surprises and they never came. They allowed me to split the down payment over two weeks, had me sign the buyers agreement, which I did take a few moments to verify - once again looking for surprises. The next day, I sat with Ivan to complete the paperwork and ready to get the "financing had to be changed" routine. As expected, the financing had changed - my payment had gone down by almost $15 due to getting a better rate. I normally don't buy a warranty, but they had included (for a fee) a bumper-to-bumper new car warranty that includes towing and rental - critical for the distance to where I work and the nature of my job. The entire time included quite a bit of humor. Having been a car salesman for a short time many years ago, I am extremely suspicious (and knowledgeable) around any car sales environment. I have purchased many cars over the last 30 years and it has always been stressful and challenging. This is the ONLY time I enjoyed the experience and actually like the sales AND finance people. It has been two days and the vehicle is perfect for me. I am still in shock...

Massi84

6 de oct. de 2015

Lorenzo our sales guy was very kind and helpful got us exactly what we wanted with no pressure at a very reasonable rate and we weren't there long my parents purchased their 2 Nissans a few months back and were also very pleased and I would def recommend this place to anyone!!! Im off in my new whip ???

taken advantage of

30 de sep. de 2015

Going to this dealership has got to be my biggest mistake by far! What a nightmare. It started just going in for a test drive... Before I knew it I was leaving with a car that was not even purchased nor was any paperwork signed. Without permission or his presence they ran my husband's credit and told me it was just a pre-screen!! LIARS!! I gave them a deposit check in good faith to HOLD until my husband and I went back to seal the deal. In the meantime we noticed a few things on the vehicle needed attention. After returning in my lunch hour a few days later to discuss the issues to be fixed I had noticed they cashed my check. In addition did not want to make the simple fixes to the vehicle. Oh yeah and the payment promised was no longer the payment promised. I told them I could not go further with the deal and requested my trade in vehicle back. Upon the request they told me it was no longer on the lot!! They shipped it to their wholesale lot. WE DIDN"T EVEN SIGN A DEAL!! With a "promise" I would have my check back in 2-3 days I am now getting the run around. Time to get the legal system involved!!!SAVE YOURSELF THE HORRIBLE EXPERIENCE.. Go elsewhere

Flyeaglesfly14

29 de sep. de 2015

I purchased my Brand new 2016 maxima from this dealership and I was more than pleased with the service I received. Amy was very nice and helpful as well as Benny and Phil. Will definitely purchase my next vehicle here as well

Kat33

28 de sep. de 2015

I recently purchased my Nissan Sentra from Windsor Nissan and I couldn't have made a better decision! I've purchased many cars but I have never received better care or service from any other dealership or salesperson for that matter! My salesperson, Manny Lopez, was very courteous and professional! I would definitely recommend everyone to go see Manny at Windsor Nissan! He actually cares about the people he helps and went above and beyond for me! Great price! Exceptional experience! I will definitely go back when my lease is up! Love love love my new Sentra! Thanks Manny!

Kat R.

28 de sep. de 2015

I recently purchased my Nissan Sentra from Windsor Nissan and I couldn't have made a better decision! I've purchased many cars but I have never received better care or service from any other dealership or salesperson for that matter! My salesperson, Manny Lopez, was very courteous and professional! I would definitely recommend everyone to go see Manny at Windsor Nissan! He actually cares about the people he helps and went above and beyond for me! Great price! Exceptional experience! I will definitely go back when my lease is up! Love love love my new Sentra! Thanks Manny!

Alexa Johnson

27 de sep. de 2015

They were very friendly and worked hard through the numbers and upfront with the details. Traded our 2002 Taurus and got 5500 for it and leased a brand new Sentra. Great folks I would recommend you see Lorenzo.

Arianna Lorenzo

27 de sep. de 2015

We purchased two Maximas from Windsor Nissan. The employeees went above and beyond to get the vehicles we wanted without any hassles. Great service, great prices and very clean

Jordan321

27 de sep. de 2015

I recently bought a Nissan Rogue from Windsor Nissan & my salesman was Lorenzo. I can t say enough good things about him. He was very professional, knowledgable, courteous and even funny at times. He did his very best to accomplish everything that I asked for. I would highly recommend this dealership for this was our third vehicle having purchased. Ask for Lorenzo, he s awesome & a pleasure To deal with!!!

Aubri14

21 de sep. de 2015

Lorenzo was a great guy to work with. I had bought a pre owned 2012 Jeep Liberty from this dealer ship. Everyone there was so kind and so willing to work with you. I told Lorenzo what I wanted and he made sure I got it. I couldn't thank him enough for everything he helped me with. I'm so happy with my purchase from Windsor Nissan!

Grandamgtrydr94

19 de sep. de 2015

I purchased a pre-owned BMW from this dealership. The whole process went very smoothly from my initial correspondence through email, to my meeting with the sales person, all the way through signing the paperwork. I was able to get a better deal than the advertised sale price AND they were able to get me a better interest rate than my credit union. Not to mention I love the car!!

Victoriakhan84

14 de sep. de 2015

Thank you Charlie for helping me get approved. Every other dealer wanted to show me something with 50 thousand miles and Charlie was able to help me get a new Sentra with back up camera and Bluetooth. My payments were lower then what I thought. very good service.

Lolocars

11 de sep. de 2015

From the minute I walked into the dealer Benny and Amy greeted me with kindness and proceeded to explain the whole process and go to pull cars for me to test drive. He understood my concerns and needs and proceeded to maximize the vehicle I could purchase within my means. Amy handled my paperwork within minutes and I was solidifying the purchase within the hour. Thank you for respecting my time and look forward to doing business with you guys again!!

Roy Hreiz

8 de sep. de 2015

I bought my 2015 nissan altima sv premium, i love the way i was greated at the door Charlie my sales person was so knowledgable and made my finance easy also Amy the sales manager was so helpful. I would recomand this dealer ship to all my friends and family.

Shanemanalapan

5 de sep. de 2015

Lorenzo was great. They were busy today and I still was able to get out at a great time. Great knowledge and very professional. I've never felt so comfortable buying my car. Everyone has a great team work.

LouisG

4 de sep. de 2015

Great experience. Charlie helped me pick out my car and keep me within my budget. Everyone was really nice. They were really busy when I came in and still found a way to make the time. Thanks.

carl1963

1 de sep. de 2015

the best dealership in eastwindsor the best people to work with aways have smiles on my sales person Charlie was awesome manger Amy is out of this world

mahesha

29 de ago. de 2015

When replacing the tires and brakes of my car, there was some problem with the brake rotors and Windsor Nissan has replaced them free of cost for me..i guess no other dealer would do that for a customer..!I would appreciate the staff for their patience and hospitality..??

JessicaLivington23

28 de ago. de 2015

I didn't think I would be able to leave with a NEW car and stay within my budget because of my past credit history. They helped me and we're really patient of my situation. Thanks guys! Great atmosphere..other dealers wouldn't even try to help me. Recommending everyone I know to this place. I'll be back to service my Sentra with you guys!

Maria Lepore

27 de ago. de 2015

TI had a great experience with Lorenzo as he helped me pick out a new Altima the process was hassle free and smooth! Everyone was great to get along with... just great stuff

Manolo

12 de ago. de 2015

I got a used 2011 Rogue and so far I am very happy with the service. Lorenzo and his staff were very professional.

mbtaxguyu

11 de ago. de 2015

Previous experiences have been terrible. Usually you think you have a deal and additional amounts come out of the woodwork like magic.At Windsor Nissan, our dealer was young and very honest. The manager came out to finalize a deal and spoke with us for a while. I made an offer to buy and after doing his magic, came back and accepted. No haggling or other things to upset me. We signed the papers and drove out with a new car!!

ExNissandriver

13 de jul. de 2015

Have bought quite a few cars here over the past 10-15 years with great deals and offers, but went there recently and it appeared all new salesman who are somewhat pushy. Had a younger salesman go over a vehicle with me and basically sat down and said, ok, here what we can give that to you for. No negotiation, as he kept on saying, that final price, this is the best you going to get anywhere. Not only that, told me that my car mileage is way high when I am over 11k below the mileage for the lease. Sad to say, I left the dealership and ended up buying a brand new vehicle elsewhere with a very good price, actually 87 dollars a month cheaper than what Windsor offered me for same vehicle. I would still recommend them, but shop around a few dealers before making any final offer as I found one almost 100 dollars cheaper for same vehicle, plus a navigation included which wasn't in the other vehicle I looked at.

murty

1 de jul. de 2015

Cash for Clunkers program SCAM!!!"Cash for Clunkers program is a scam!!! Make appt with internet sales guy(Marcus Stone);he emailed me that I can use the internet price of $16,591 with Cash for Clunkers,and I repeated that back to him $16,591via phone to confirm..Get a call from"salesman"(Larry Williams) to confirm. He said Marcus just makes the appointments and Mr.Williams would handle my transaction.When I get there Mr.Williams has no clue as to which car I wanted(Altima) and hands me off to Charlie Gheya.I asked Mr.Gheya why Mr.Williams could not work with me. Mr.Gheya said Mr.Williams was tied up with another appointment.I was there for a good 45 minutes and Mr.Williams was still sitting in front of his computer. Before getting a quote they want the details of the used car(ad says $5500 for ANY car). Waste of time.Mr. Gheya said they only apply the $5500 to a FULLY marked up vehicles with no discounts.The Internet price was $16,591 with a MSRP of $23,935.The quote I received from Mr.Gheya was $27,995. I was suprised at the quote and told Mr.Gheya so.I asked Mr.Gheya to bring Marcus Stone out to discuss the emails we had.Mr.Gheya said he would bring out the manager to explain this policy to me.I got up and left........very unprofessional to say the least.

Marilyn Johnson

30 de jun. de 2015

Tony and his service team are top-notch. They are experts in their field, and they take the time to explain what needs to be done. They work quickly and efficiently, and they are always courteous and concerned. We highly recommend them.

Humble Guy

26 de jun. de 2015

Beware! This is a tiny dealership, RUDE, LIARS, ARROGANT!!I inquired about a Rogue and the Internet department lady sent me a price stating that its negotiable and that they can match true car price (this is a total lie). I drove 40 mins (+tolls, skipping work) believing what the lady told me. After reaching the dealership I was given a salesperson, who was nice to talk to. So far so good. Nobody explained anything on the car, just gave me the keys to go take a test drive. I drove and looked at the car features on my own. Went in and the Manager came to talk numbers. They started the usual negotiation process. I was discussing with the manager (lady) about their price, exchanging numbers. Still okJust then this guy passes by talking extremely rudely to me and the manager. He said these are my numbers - take it or leave it - and don't come back again. He was a JERK! and absolutely did not know how to talk to customers. I get up and leave. I am not paying these guys to get myself insulted by this JERK!They are not earning my business for sure. Would you ever eat at a restaurant after having a fight with the waiter? These guys live in a old world, where they do not know and understand the importance of Internet. Please take your business elsewhere. Also another thing I noticed on previous reviews that these guys respond stating ... Sorry and How can we help, blah blah. But the bad reviews keep coming in. Something to think about.

Platinum

25 de jun. de 2015

Excellent service from internet contact thru the purchase of a 2015 Pathfinder Platinum. Guided our decision on the selection of vehicle and color selections. Was able to help in the trade in of my old vehicle. Negotiated the final financing that would fit our budget.

TA

22 de jun. de 2015

I wish I would have read the reviews before making the hour drive to this scammership. I called and spoke to the internet sales manager (Jennifer) multiple times to confirm a price and financing terms. I asked they send me an email with the same in writing, which they did. I then spoke with another sales rep on the day of my appointment, once again confirming in an email the price they quoted with the finance terms they agreed to. I arrive at the dealership and the sale manager totally disregards the email and proceeds to tell me that sometimes people "hear what they want to hear." Funny, because I had it in writing. When I called the following Monday and spoke with Jennifer, she doesn't seem to recall ever discussing the financing. I have it in an email and in my hand-written notes from our telephone conversation. Please avoid. Also, Nissan USA should be made aware of their tactics and I plan to file a complaint with the Consumer Affairs department and I urge others who had similar experiences to do the same. By the way, this is the first time I have ever taken the time to write a review, but this experience crossed the line.

Bob61

19 de jun. de 2015

Here's what I say about my experience with Nissan at Windsor. Lorenzo and Phil was very knowledgeable and both customer service skills was outstanding. Lorenzo explained very clearly to me about the 2015 Nissan Murano is and why. He also give me a lot of options .It was certainly a pleasure to have encountered both gentlemen at Windsor Nissan. PS Anybody who like to purchase a car and get a good deal I would sent them to Windsor Nissan Thank You every one at the dealership .

murty

6 de jun. de 2015

Went there to have oil change and car multi point inspection. Overall it was a good experiance and the service advisor was informative,professional and kept me apprised of my repair status.While I was there there was a repeated ad that Windsor Nissan would match or beat any tire price within 30 days. My comment is when I inquired about tires for my care the tire price for Identical tires were $200 more then quoted me.The tires I would have ordered included all installation,mounting and balancing,road hazard AND nitrogen inflation for the life of the tire.The service advisor said he couldn't come near that price.I would have had expected him to check these prices online as the TWO retailers are very well known and reliable. My suggestion is to charge whatever the dealership needs to charge to make a legitimate profit but REMOVE the advertisement from the waiting room.

Caregiver

5 de jun. de 2015

I highly recommend this dealership everyone there was great so friendly and helpful even the bull dogs made you feel welcome.they made me very comfortable and was able to put me in my new car with out a co signer I drove out the happiest women ever and got a great deal I recommend them to anyone any time thank you guys for everything Larry and Benny you are great.

Dgreenenj

4 de jun. de 2015

I recently purchased a 2015 Altima SL with technology and moonroof package from Windsor Nissan. My salespeople were Amy and Lorenzo. Through them I was successfully able to terminate my lease payments one year early, buy a new car with no money down, and get six years of free service with only a $7 increase in my monthly payment. They paid off my lease in quick fashion thanks to Ed, who works in their administrative office. All employees I interacted with were very nice and knowledgable. I have previously bought cars at this location but I had a negative experience with their service department that made me go to ACME Nissan to lease my wife's murano. That was a horrible experience since ACME did not fully pay off my balance. My faith in Nissan was restored with a positive experience at Windsor Nissan. I highly recommend them.

motts apple

2 de jun. de 2015

Salesman(Benny Lopez) was terrible. He kept saying I'll be back and took a very long time doing so. We spent 6 1/2 hrs. there. Had to return the next day (Fri.) and spent another 4 hrs. there cause Benny never showed up, problem with contract. Some one should teach Ben how to treat customers. Kept making promises he couldn't keep Interest on car purchased was 2%when he got finished it was 7.2%

Monroe car search

30 de may. de 2015

went to buy a Nissan Altima 2015 model and the worst service I had. The sales person is very slow and all answers are vague and non committal. He doesn't want discuss pricing options at all until we sign the document. The document is not filled with any details except the customer details but insists on signing the document to give the car price and options. He asked 3 times customer details and still could not save details in the system. He just wasted 2 1/2 hours of our time.

CG

27 de may. de 2015

With the exception of the salesman that I initially spoke with, Larry Williams (who was absolutely wonderful and I would have loved to give him the business), I would never deal with these people. Finance and "Dealer Manager" pulled every old trick in the book to try and strong arm me into buying a car. Rates and fees were a joke and finance manager was rude. Thank god I stayed with Toyota

ews1215

3 de may. de 2015

I recently purchased a used car from this dealership which I loved. Our salesman was very kind, but upon taking the vehicle home, I realized the vehicle was shaking in the rear end. I contacted this dealership to see if there was any kind of arrangement to be made to help me with the cost of the repairs since I had only had the vehicle for 4 days. The sales manager, Greg told me it was "my problem and that I was suffering from buyers remorse." I told him I could even drive to the dealership to speak to someone in person to discuss the vehicle to which he responded that he "would have me arrested if I showed up at the dealership and have the car impounded." I love the car and wanted to keep it, all I wanted was some assistance or suggestions for help. I am deeply offended by the manager's insinuation and am shocked that the alleged supervisor would speak to a customer this way. THIS IS NOT A DEALERSHIP TO RETURN TO OR RECOMMEND TO ANYONE. The level of unprofessional behavior is disgusting.

Ablake86

16 de abr. de 2015

I went into Windsor Nissan last night, after my check engine light came on in my 2001 Sentra. I came in to have it fixed, and started chatting to Larry about my car issues. He suggested I take a look at the new Sentra, which is amazing compared to my 2001 model. I fell in love with the new Sentra and took it home. Pete in finance was also great and offered me a great deal on an extended warranty. Thank you all so much for being kind and understanding. This was such a great experience!

Teri Tompkins

2 de abr. de 2015

If your in the market for a car, save yourself the pain of choosing this dealership. Go to the Acme dealership on rt130 in so Brunswick

Ryan

28 de feb. de 2015

Best Recommendation: - Ask for any fees up front. This goes for any dealer, but as you can see in the reviews Windsor's fees are pretty high comparatively speaking. This should be used as part of your negotiation Summary: - I purchased a used, non-Nissan vehicle - They were willing to negotiate via e-mail: Almost unheard of! - Everyone was extremely responsive, professional, and friendly - One of, if not the best 'dealer' details I've received - Ruben (sales) and Jenn (internet sales) were both great I found Windsor Nissan while looking for a specific non-Nissan used vehicle. Using Cargurus (Great site!), I found Windsor dropped the price on the vehicle I was looking for that day, so I sent an e-mail through the Windsor Nissan website. I received a response very quickly from Jennifer. I'll note that Windsor was the ONLY dealer (out of about 8 I worked with) to even discuss pricing/fees via e-mail. Every other one wanted me to come in before they would even discuss an offer or lower price. They even went so far as to provide an 'out the door' price via e-mail. This was a HUGE step forward for me as a buyer, although I'm sure they are not big fans. I live about 90 minutes from the dealer, so I asked Jennifer if she could check on a few things for me, making sure the car didn't have an odor, any service history, status of the brakes, tires, etc. She got me my answers quickly and took a deposit to hold the car. On my way to the dealer, I received a call from Ruben, our assigned salesperson confirming my appointment and letting me know to ask for him. When I arrived, the vehicle was out front, had been washed, and was ready to go. Ruben asked for my license and we were on the road in a few minutes. Once we got in the car, we noticed the TPMS (tire) sensor was on. The car had been on their lot for some time and it was extremely cold, so I wasn't too worried. Ruben assured me they would make everything right, check for any leaks, and make sure the tire pressures were correct. We continued on the drive since the tire wasn't totally flat, just low. Ruben knew the car surprisingly well for it being an off-brand for him. He was professional, relatable, and very friendly. Since it was dark, he let me pull it in the service garage for a review in the light before taking it back to have the tire checked out. Ruben himself spent time with the technician reviewing the tires and tire pressure, very impressive! While waiting, one of the sales managers stopped to introduce himself and assured me they would make sure everything was right before I took the car home. I feel like I shouldn't need to say this, but we're talking about auto sales after all: It really felt genuine. Once they were done, Ruben pulled the car back around so we could take it for another drive to make sure I was comfortable. He did not rush me or pressure me in any way, even when I asked if we could take a little longer trip down the highway. I agreed to move forward with the price we negotiated via e-mail and we moved forward. The only negative was the time it took to process the paperwork, tags, etc.. especially since a price was already agreed upon. It took about 2 hours by the time I said 'go' until we were leaving. Everyone remained friendly through the whole process. While doing the paperwork, they fully detailed the car and it was by far the best 'dealer detail' I've received. We've purchased 4 used cars in the past 5 years and you may know, the dealers do not do the best job cleaning the cars. The car is black and I could not find one spot of extra wax or one swirl mark on the entire vehicle. I was very impressed. In summary, I would highly recommend them. I can't speak for their new car pricing or even other used car pricing because I had a very specific car I was looking for, but I received a great price on my car, everyone was friendly and professional, and I felt like they were willing to take care of issues if they arose

olivermaher

15 de feb. de 2015

The dealer is hilarious, but not in a good way. I made a trip to Windsor Nissan to test drive a blue 2007 Mini Cooper that has been on their lot for over 3 months. The drive to the dealership was the highlight of my experience. Details:During the test drive a part fell off of the car (roof mounted antennae), the finance person is as dishonest as they come, and they have their own employees write five star positive reviews on the Google review website pretending to be customers (Brooke Obrien - Internet sales, Ivan Hay - Finance, Amy Marceca - Sales). At least try to hide the fact you work for the company (like Alex Xela) if you are going to lie to potential customers. By the way, I flagged the posts for Google to remove due to their conflict of interest policy.During my experience with the finance guy I had everything I could do to not burst out laughing because of all the BS he was spewing. The first number I was provided by the sales person was just a monthly payment number. Not helpful if you are an intelligent person and notice the fact that the payment is far too high. I asked for the actual numbers and was shown a hand written piece of paper with four numbers (price, doc fees, non-previous customer price increase and trade-in amount). Again, not helpful. I asked for the interest rate and numbers again. This time the finance guy came out and tried the pressure sell. He tried the far too old "What payment do you want" trick along with other stereotypical used car finance guy moves. Never once did he show me the actual finance sheet that I wanted to see. Given the monthly payment increase over what it should have been, it was probably due to some kind of extended warranty that he was just adding on.He then told me that I had to trade in my car if I wanted to secure financing through him. I know I have less than perfect credit, but trying to strong arm me into giving them my car for a ridiculously low price so that they can make even more money off of me is not a move that is ever going to work at least on someone with an IQ over 50. What I found strange was the fact that he thought it would be a good idea to have this conversation on the sales floor. My credit is not great and it is nothing that I am ashamed of (duh, I am posting it for millions of people to see), but it is very unprofessional to discuss one customers poor credit in front of everyone in the dealership. That conversation should always take place in an office. My advice to anyone going to Windsor Nissan (assuming you have no other choice) is to put a car finance app on your phone and begin punching in the numbers as they are spewing them at you. You will be a more informed customer and it will prevent you from being swindled by this less than reputable dealership. Better yet, go to a real car dealer. You know, like a Lexus dealer, and buy a CPOed vehicle from them. Why? At least they are honest about what is going on. I once asked the finance guy at the Lexus dealer why the parts at Lexus were lower than the local Toyota dealer (Toyota and Lexus share the same parts). To my surprise I was told Because we get you on the front end. This conversation happened while I was waiting to sign the paperwork on the second car I was buying from his dealership. I love honesty and I especially loved the cars I bought from him.

Maclip

9 de feb. de 2015

I'm literally writing this review 2 hours after buying this car. Point blank period is Nissan Windsor will rip you off if you are not careful. They throw a bunch of fees at you after and only after you notice them. My car price went from $11,000 to $20,000. So read your paperwork and then read it again. I have never had people try and get over on me this bad in my life. As with all dealers it's just about money with them. They are unethical and I would never do business with them nor recommend this dealership. Don't be fooled by them being friendly. Its their job.

vkoren

20 de ene. de 2015

First time here. Sales service from Lorenzo and Ryan superb. No haggling with price and vehicle availability. Left with our new Altima. Staff very friendly and sincere. We will return.

RStockton21

19 de ene. de 2015

I have been a Windsor Nissan customer for the last 9 years and they have been nothing but polite a nice and willing to work with me. Today, 12/31/14 I walked into the dealership to lease my 3rd Rouge from them and it has been the best experience I have ever had. Lorenzo and John, the sales manager, have done nothing but work with me on price and getting me the car I want. There was no pressure to lease this car what so ever. They were truthful and honest about everything and every number we talked about. If i wasn't a Windsor Nissan customer for life already, this experience made me one. I recommend anyone who wants to lease or purchase a car, visit these great people. They are helpful and respectful and willing to help in anyway possible

salg 61

13 de dic. de 2014

I was in the market for a used vehicle. I saw a 2012 Jetta for 10,700 with low miles. Being that I had previously purchased from Windsor Nissan, I thought I was in good shape. Maybe negotiate a lower price. When we got there, a salesman showed us the car and we test drove it. Afterwards he went to get the papers ready and I was shocked when $3,000 appeared on the quote, making this deal now 13,700. He brought over his manager, Phil, who was the original salesman that sold me the car 2 1/2 years ago. He "attempted" to explain the charges. Basically, prep, repairs, etc. I asked about the $1,000 "loyalty". He said if you purchased a car within 24 months they reduce the total price by that. Well I purchased 30 months ago. So I had to cough up that money. I said this was deceptive which he responded no its in our website, etc. Still its deceptive and a scam. I asked why not simply advertise it as 13,700. No answer for that. And also the 3,000 charges were non-negotiable. Don't do business with Windsir Nissan. I am going to contact the BBB, FTC and ConsumerAffairs.

grfngrl

12 de dic. de 2014

I purchased my car right off the lot on October 4th, 2014 after a long debate of prices. They listed the vehicle online without hidden fees which made the price jump from $13,000 to nearly $16,000. Upon hearing the actual cost when sitting with our salesman, I flat out stated if I had known it was more I wouldn't have drove the hour drive to come look at the vehicle. The sales manager finally came out and tried to weasel me up to a price even though I said I appreciated the effort, and due to their determination they finally came down to a reasonable price. It is now December 12th and I have yet to receive my PLATES!! I am on my third temporary plate, and I wish I had read these reviews before even considering this dealership. Apparently the previous owner never paid their dues, the dealership never had the title, and now I'm in the process of dealing with a lawyer to avoid getting screwed over. The service is crap, phone calls are never returned and no one is ever available to help. Avoid this dealership at all costs!!

Allan Rim

3 de dic. de 2014

Great service, excellent diagnosticians, pricing good, Farmers insurance in house ,very convenient and less costly than Liberty mutual

MrJersey

25 de nov. de 2014

Just recently purchased a car from this location and it was a great experience! Josh Levy is a fantastic guy and really was willing to work with me and my budget!

jessh22

17 de nov. de 2014

My husband and I were in the market for a used sedan, and saw a couple that we liked at Windsor Nissan on cars.com. It was an hour from our house, but the online prices made the drive worth it, so we decided to make the trip. We had shopped around already, and were ready to get a car that day, just for sheer sickness of car shopping in general. Rude sales people- When we got there, we were handed off to a salesman, Ivan. We only knew his name from the receptionist, because he didn't even have the decency to introduce himself. During our test drive, we got no more then 2 words from him. Not one time during our experience did I feel like he wanted to sell us the car, or had any type of respect for us as customers.Hidden fees- The whole experience started off with Ivan explaining to us that the price we saw on the internet was approximately $3000 less than what the actual cost was, because it didn't factor in certified pre-owned dee of 1295.00, dealer prep fee of 795.00 and a 1000 more for a loyalty fee. Now I understand the dealership needs to put some money into a car to get it ready to be re-sold, but we were looking at a Kia Optima at a Nissan dealership, so how can you justify a $1300 fee for a car that CAN NOT be certified pre-owned..?? I questioned this a few times, and Ivan responded that he must not be explaining it right, because I just wasn't understanding. Now that is correct, I don't understand how that makes ANY sense. Despite the terrible sales person, and the hidden fees, we really liked the car and wanted to put an offer in. We made an offer, and were told because we wouldn't sign a piece of paper stating that we would take the car right then and there if they met the price, that we weren't serious about buying a car. Ivan also said he didn't want to give us his best price because we would just take it and go to another dealership. I kindly reminded him that we had drove an hour away from home to look at these cars, and that was not our intention at all. So in the end, the price online for the car was $12,999, after negotiating, their "best" offer was $15,999. Something seems terribly wrong with that picture.....So, we walked out, drove down 130 to the Honda dealership, had a GREAT experience and bought a car 2 hours later. Windsor Nissan's loss.I would encourage you to look anywhere else but this Nissan dealership. I hate shopping for cars, but this experience set an all new low!!

jackyelmo14

17 de nov. de 2014

Went to trade in my lease for a new car and the Financial sales were so unprofessional speaking to me. I ended up walking out because I was not going to be spoken to like that.

najah.ford

11 de nov. de 2014

My boyfriend and I arrive at this dealership with every intention on buying a car but left empty handed. Larry Williams was our salesperson and he is the only person I can give a positive comment about as he was patient and knowledgeable. We arrived at 12 pm and did not leave until 8pm. We were so close to buying the car that we move all of our belongings from my old car to the new one and changed the plates. Everything went wrong when we were about to sign the paperwork and the price we agreed to was increased by $5000. Although they went down on the price again it was still not the same number we originally agreed to as it was $2000 more. My concern is the dishonesty that the sales manager Phil possessed. I would have purchased the car if it were not for the trickery that was going on and the waste of my time. I would not recommend this dealership for anyone and I will not be purchasing anything from people who can not be up front and honest.

Rickey

7 de nov. de 2014

I just purchased a 2015 Nissan Altima from Windsor Nissan on 11/3. My salesman, Larry was extremely helpful and knowledgably about the Altima. I ended up going with the SV model as it had the features I wanted. Thank you Larry for all your help, I am loving my Altima!

mlombardi5050

31 de oct. de 2014

Total scam. They didnt honor the online posted price. They wouldnt give me a carfax. They added thousands of dollars in extra fees. unfriendly sales people and they play all of the tricks and number games. will never go there again. total rip off. Cant imagine why they're still in business. When you see the finance manager ( Moe ) coming you should just run out of there.

mikeslon

24 de oct. de 2014

No wonder why this place is in the end of the list ! Classic sleazy sales people. Hidden charges and dishonest service !! This is a total rip off !

manii

13 de oct. de 2014

The only word I can use to describe this place is ridiculous. I honestly don't even think any of their employees know what they are doing. This dealership might as well just be a frat house with the employees pea-cocking around trying to be the biggest xxxxxxx. The only thing they seem to be good at is pushing blame off on each other leaving the customer running around in circles trying to figure out what is going on. On top of their incompetency the sales staff is extremely rude, and the customer service department is basically non-existent. Honestly, save yourself the trouble and buy your car elsewhere.

antada2000

13 de oct. de 2014

"Bait & Switch!" should be their sales motto. Manager Amy quoted me a price over the phone for a specific Nissan that I was looking for online. She said to come in and a salesman would write up a contract so they could start looking for the car. She said that there were 4 in the immediate area that she could get her hands on. When we visited, salesman Lorenzo tried to sell us cars already on the lot. When we asserted that we were only interested in the exact specs, we were told that 3 of the 4 local cars were sold & the remaining 1 was in transit so they couldn't get their hands on it. Lorenzo promises that he will find us the car and that he will call the next day. No contract signed and no phone call the next day. I email him asking for progress. His email response is that there are no cars in the area matching my description and that he would have first dibs on the next one. That same day, I search Nissan car inventory online via Nissan's own website. There are 14 cars matching my exact specs within a 250 mile radius. There is even one in Springfield, NJ and one in NYC, both within 50 miles. Within a week of that lie, I have my new car with the exact specs for the same quoted price from ANOTHER local Nissan dealership.Why condone and reward bad behavior in our society? There are good people out there trying to make an honest living. From a mom trying to lead by example, please consider buying from another dealer.

Claudia

13 de oct. de 2014

it is the worst dealer .... they treated you like a piece of garbage after you sign the papers, the only things that they care is sales.... the quality inspection is poor. I bought a brand new truck and the gps holder came broken... that happened one month ago an they couldn't repair. every time that I called to find out when would the piece arrive... none knows and the last time that I stopped to find out, their excuse was that the manager who was in charge of that department is no longer working with them...??? no computer, no system that track the piece order???? they depend on one person??? nobody to call me??? I spent sometime to write this, because I don't want somebody else has to go thru this.

kristoffertom

26 de sep. de 2014

I went to Nissan Windsor NJ to check the latest Nissan Rogue 2014 and Ruben who was the sales guy who explained to me the details and features of the old version of Rogue compared to the latest Rogue 2014. I chose the Nissan Rogue 2014 because of the style, power and gas efficient. He helped me out throughout the process and his Sales Manager assisted me to quickly complete all necessary documents. That day I got it and drove it. Also, their finance manager helped me in my application to be approved by the bank and explained to me the payment terms and contract. I was thankful to Nissan Windsor and finally I have this vehicle that I want. Cheers!

David

15 de sep. de 2014

I called about a vehicle on their website. They told me the vehicle was available i asked if there was any issues with Sid car no was there response. travel a hour to there location and there are no keys for this cars, Return the next day they cut keys sit down to make a deal sales person then tell me that there is a $2,000 disclaimer added to the price of the car. basically tell him i will give the original price cash. He comes back and say no and we cant make a deal. I then began to tell the sales person (Ivan) about my three day experience with him he said that he has 25 good reviews i said check latter his reply remember my name is (Jack) i will never return there or recommend them.

niraj

25 de ago. de 2014

If Disgusting, dishonest, trickster, ill-behaved can summarize adjectives for this dealer, would be the least. This dealer sold me a lemon as-is knowingly. I bought a Jeep at 100K + mile on it, when I bought the Jeep, there was no engine light on. I bought the Jeep believing this dealer would disclose known issues with the vehicle. Engine light came on just in few days. I went back to dealer, spoke to Phill Stolyar about the issue. He blamed it on my 1 mile test drive on 4x4 low gear at 20 mph, are you kidding me! I went to service department and asked for inspection report they performed before selling me this lemon. Dealer had clearly listed pre-sales transmission problem but did not disclose it to me at the point of sale. Common, any dumb can know how to erase engine light for few days, this dealer did exactly the same trick. Phill Stolyar was very ill behaved when I asked him for a copy of pre-sales inspection report; these folks declined to hand me a copy of pre-sales inspection report. Customer service is a joke for this disgusting, disgraced, dishonest, tricksters, ill-behaved dealer, would not let any of my friend and family buy from Windsor Nissan. I learnt my lesson; do not expect Honesty and Integrity from cheap folks. Apparently, I traded this lemon within a week time and bought new car from a much better dealer. Looking at the 1 star reviews and dealers reply shows as if they are willing to help. Gosh, but 1-star never stops coming for this dealer!

Andrea

24 de ago. de 2014

My husband and I recently purchased a previously owned car for our daughter. This was going to be her first car and we were anxious because we wanted it to be the right choice. As we drove into the lot we were greeted by salesperson Lawrence Kyser and from the very beginning we made us relax. He was very helpful throughout the entire process. Thank you Lawrence for all your help.

Lisa

30 de jul. de 2014

I just went into Windsor Nissan and my husband and I purchased two cars. Could not be happier. The service was wonderful. My salesman was great, he was so helpful in helping me choose the right car for me. I drove it home like a champ. I have never had a better experience in buying a car. I highly recommend Windsor Nissan

SueWindsorNissan

25 de jul. de 2014

=========================================BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE =========================================DO NOT BUY OR LEASE ANY CAR FROM WINDSOR NISSANOn June 23th, 2014, I purchased a certified Used Car from Windsor Nissan.Windsor Nissan sales people along with their Finance person worked hand in hand to cheat me by charging me 1000$ more than agreed price.When I brought this issue to them, I was taken aback by their shocking rude behaviour and the way they treated me.I called their Finance guy Peter Scalesci. The moment he realized that they made a mistake and need to give me 1000$, he stopped answering my calls. When I confronted him in the dealership, he was rude and intimidating and brushed me off.Next day I went to meet the Sales Manager Phil Stolyar, he made me wait for a long time and then rudely asked me to come next day. But when to the dealership at the predecided time, guess what both Phil Stolyar and Phil Scalesci was missing. I wrote emails and no reply.I sent Fax and no reply.To my horror, their harrassment went to unbelievable length when they would not even respond about the license plates.Now they wanted to blackmail me by holding on to my license plates and pressurise me to forget the 1000$ dollars.I am in shock and cannot believe that such people exists. Can you believe it?Fortunately these people have made mistakes which will help me complain to State attorney general.It is not a case of 1000$ but the horrible way these people have treated me.It goes below the level of decent human being.I am sure that they have cheated many others who have dealt with them.You can join me in my complain to State Attorney General. Together we can make a difference to this cheating Agency.Write me a email at suewindsornissanatyahoo.com if you have any suggestions on what else can be done and if you want to join this effort, then write to me.

Trini and Patrick heller

22 de jul. de 2014

I got the car 3 days ago the air condition stop working so I took the car in they didn't fix it and sent me away with my 21 month old baby in a hot car they sold me as good .i will never buy a car there again I called my lawyer to see if I can get the car back!!!

Robin

15 de jul. de 2014

Just purchased previously owned for my daughters first car. The salesperson, Ivan Hay, provided what I must say was exceptional service. This was the most pleasant car buying experience I've ever had. So much so I am looking forward to returning to make my next purchase.

Bigdogjeff1

28 de jun. de 2014

My wife and I went to many Nissan dealers looking for a Nissan sentra and had many good quotes ,then we went to Windsor Nissan and they could not match the price on the car we wanted. We left the Windsor location for a Nissan dealer that gave us the best deal. As we entered the parking lot of the other dealer I received a call from mike Scolaro from Windsor Nissan and mike told us this great deal for a car with taxes and everything. Come to find out this price was not with taxes and everything . They fast talked numbers to us to make it seem like the numbers where what they said with no visual presentation until you sit to sign contracts. So we ended up buying this car, Come to find out a week later they said we owed them 1000.00 cash for a deposit they had forgot about to collect , now I didn't know about any deposit And they seemed to skip over this when signing the contracts. Well a week later you can't even return the car so how convenient for them. I don't know if I was selling a car I don't think I would forget to take a 1000.00 dollars from the person before driving off with my car. Windsor Nissan didn't even try to rectify this problem in any way ,as Phil stated the bottom line you signed the paper work you owe the money . I warn you stay away I will be telling every one I know about how they don't care about customers and are out to take your money buyer beware. I quess customer service is a thing of the past for Windsor Nissan.

Angeline Brown

16 de may. de 2014

If you ever looking for a car with no one trying to get over on you go see Arthur Bogos at Windsor Nissan he is friendly and honest.

bdenerof

1 de may. de 2014

Went there in Feb to lease a car, they did not have the car, but had to order it, gave them 2500 deposit to John Millicone, sales manager they told me car would be there in about 8 weeks. Agreed when I order the car for lease terms of $265 per month for 39 months, and hence they order car. When car arrived, the took my old car back from lease, showed me the new car, explained all the new features, then when back in to sign the paper, when they did the 'BAIT AND SWITCH" WITH ME. Now Phil Slater, another manager come to my desk, and say sorry we cant give you this car for $265, its now $375 per month for your lease. I said we already had agreed the lease terms 2 months ago when i gave you my deposit which you had for 2 months, and we agreed then. Phil said sorry, we made a mistake, the MSRP was different, and we didnt factor in the sunroof, which is a blatant lie, as the car was order by them in February. I walk out of the dealership without the car I ordered , they had locked me in but never intended to give me the agreed price. Now its time to sue them for breach of contract. Avoid this place like the plague, you cant even get a call back from anyone, tried to cal John Mollicone several times to resolve theis, evn my wife when there to speak with him, was told John was fired and not there, then I call up the same day, and was told John was busy with a customer and he worked there, left a message for him to call me, and he never did. Left a message with owner Marcie Mcguire as well to resolve this, she never called as well. Do yourself a favor, go to Acme or Pinebelt where you at least get an honest deal. PS. this was my 3rd car I was leasing from them, nice way to treat a repeat customer!!!!

edscully

28 de abr. de 2014

Paul Kirchmyer was great. We connected, I trusted him, he very quickly got me exactly what I wanted, bottom line I was extremely satisfied. I look forward to working with Paul again when I need another car.

prechasvon

18 de abr. de 2014

John Wilson was very helpful and very personable. He was straight to the point, and was very understanding. I would buy from him again. He is great.

EdwardPetersen

10 de abr. de 2014

Okay, buying a car can be painful, but not so at Windsor. Sure, it's a given that every dealer is attempting to extract every drop of juice from the lemon, but there are ways to squeeze that attach to more decency. When you come down to it, it's the salesman which can affect the adventure and Lorenzo Isidoro made it a most pleasant one. Thanks, Lorenzo. I will tell you that if you find a price for a certified used vehicle on line from Windsor be sure and read the disclaimer. There are about $2000 in extra fees for certification and preparation of the vehicle . . . and then there are the documentation and titling fees which are always a surprise as to their magnitude no matter the dealership. But if you are aware in advance and factor it in, the shock won't wreck the joy of acquiring a new vehicle. All this being said . . . and with not a molecule of juice left in the lemon I believe I still had the best dealer based car buying experience in my life at Windsor Nissan. Check them out. Ask for Lorenzo.

Robertagreen18

8 de abr. de 2014

Salesman Paul K was well versed in all aspects of the vehicle I wanted to lease...we went over everything and he really customized my lease to my needs..Before completing the deal I also spoke with Andy, in service.The entire process went smoothly and quickly...dealing with me is very difficult, because I ask lots of questions.Paul was beyond patient and made me very happy I leased the vehicle from Windsor Nissan..Sincerely,Roberta Azar Green

Jermel

31 de mar. de 2014

The worst experience of my life. Looked for vehicle online. Agreed on a price only to show up and they switched the price. Horrible service.

Disappointed

31 de mar. de 2014

Recently bought a car here, buying process not bad/good. Issue is I have tried to contact them for info on plates and registration for car I bought. Left 3 messages, didn't get 1 call back. After all that, Operator kept sending me to voice mail, couldn't get 1 person to talk to me on the phone, just looking for a confirmation. Her response, nobody is responding to pages. So in 16 hours from the first message not 1 call back. Can't imagine what the customer service would be if I had a real problem.

Audreymel01

26 de mar. de 2014

Terrible experience unless you have a 750 credit score, I advise you to seek another dealership. You will be looked down upon and disrespected. The internet sales dept, lie to get u in there, and waste your time. From experience, there are other Nissan dealers such as on 130 going north not far from this useless one. They said they couldn't help me and I just bought a 2014 honda accord coupe! Trust me there are much kinder places out there who won't discourage you, or look down upon you because your credit may not be perfect..everyone has a different circumstance and there will be a dealership who will work with you kindly, this is NOT it!!!

IOWNANISSAN

20 de mar. de 2014

I usually hate dealerships, but Jaime was great and offered no pressure sales. I came in and it was busy Saturday. Jaime took the time to talk to me even though they kept wanting to pull him in a million directions. I love my new (used) car! Thanks.

rizzie66

15 de mar. de 2014

I purchased an Altima from this dealership on 3/15/14. I received an internet price that was $2000 less than I expected to pay. However, the dealer gave me less than I expected for my 2 year old trade which reduced the great deal on the internet price I received. But overall the final price I paid was good. My salesman Rueben was friendly and knowledgeable about the car. He explained all the options in the car and set up my phone for the Bluetooth. My overall experience at this dealership was good.The one issue that stopped me from giving a great rating was the $449 document fee the dealer charged. This fee covers clerical expense, data processing and document delivery service. $449 is outrageous for these services which probably cost the dealer less than $100. I bought a car from this dealership in June 2013 and the fee was $259. Not sure why it would go up $190 from 9 months ago. Also, the finance guy told me that the fee is standard and hasnt changed.

Chris Vollmann

15 de mar. de 2014

Windsor Nissan and Larry Williams sales were very helpful in the process of purchasing a vehicle. I am happy with the experience.

dexter cobbs

4 de mar. de 2014

Responsive and curtious Unfortunately I didnt visit the store nor did I purchase a vehicle from them. I had two dealers to choose from the another was closer if i had not visted the other my plan was to visit them.

ds123

1 de mar. de 2014

Extremely bad service. Went there to get my car checked and to get an estimate. They told me to come next day coz service manager was not available. On going there next day the service consultant told me that I didn'take appointment so we cannot see you, and he had not told me to make an appointment previous day. When I said I left early from work coz you told me yesterday to come today so he said ok let me see what I can do. He asked me for my registration card and when I got it from my car, he didn't look at it and asked me if I had done any service with them? I said no so he asked me where did I buy my car. Obviously he had read name of the selling dealer on my license plate and knew where I had bought from. Without even touching my car he told me they would not do anything and that I should go to the original selling dealer. I asked him I want to see his Service manager who was also extremely rude and looks like they didn't even want to do business with me since I didn't buy from there. Please do not go here if you didn't buy your car from here.

Larrywolkes

25 de feb. de 2014

I was very pleased on how professional Jaime Rodriguez is. He was able to answer all my questions, he even informed me on things I did not know. My all over all experience: great service, very knowledgeable, love my car. Will definitely return to Windsor Nissan

Jallyngkwa

24 de feb. de 2014

I was in need of a Car and was searching online for something that would sued me. Jaime from Windsor Nissans Internet department responded almost immediately with a few offers which where very reasonable. He was very professional and polite. He made sure that all my questions where answered and that the price stayed with in my budget. I totally recommend the dealer ship.

ramy1234

19 de feb. de 2014

I though you might want to know:I went to buy a Nissan rogue 2013 (Good deal I heard) for my wife and after the test drive choosing the car and ready to make a deal The sales man went to his manager ( unfortunately I don't remember the guys name) and his manager came in was such an aggressive attitude and insisted on me telling him on what price I would like to get the car for and after I told him the price in my mind he started telling me that I am wasting his time and he made me very uncomfortable (Still doesn't' want to tell me the price of the car) so I told him you know what I don't need this I am not buying a car from you then he KICKED me out of the dealership His exact words was "get out of my dealership".

fady

19 de feb. de 2014

the worst dealer you will ever go to , the dealer told us we are wasting his time and kicked us out when we tried to negotiate a price with him

BIM

11 de feb. de 2014

I have delay with Phil several times. He is a great guy and pays attention to details and help with my request. I recommend this dealership without hesitation.

Alinaaleksa

9 de feb. de 2014

Nasty staff, corrupted place, provide misleading information just so you sign a deal and purchase a car. Fraudulent practices. Purchased a brand new car with an additional warranty- finance guy lied about what the warranty will include once I had to use it (only months after my purchase) they to honor it and all of a sudden my warranty doesn't cover any of the items I was promised during my purchase.

cianipyles

4 de feb. de 2014

I had a great experience which everyone including Phil were very helpful and friendly. Phil did everything he could to get me in a new vehicle and was very successful at it and didn't give up on finding the perfect fit for me; including pricing that I can afford. I would definitely recommend this dealership and Phil Stoylar as salesman.

Jim McDonald, car lover

2 de feb. de 2014

I RESPONDED to an internet adv. far a car, dealing with poor credit ratings, I contacted the ad, and in a very short time Windsor Nissan salesman Larry Williams, called and he assured me that he would and could get me financed, my wife and I took the 2 hour ride and thought here's another story, however once there and meeting Larry he was a man of his word and we left with a used 012 Altima which is one of the better cars I have driven. Larry is a very through and professional salesman, one you can take his word to the bank. I love the car, the dealership is great, and Larry is tops in my experiences with car salesman. I can fully recommend Windsor Nissan and especially Larry Williams very highly.

Stuca

20 de ene. de 2014

Horrible Service and not friendly at all. Also there advertised pricing is a scam and there advertised deals are scams!! Buyer Beware Scam Scam Scam.P.S. Don't bother going here for any car sales New or Used.

Shyam

17 de ene. de 2014

I can refer this dealer as Cheater! Price which is quoted in website is completely different than the price which is said by dealer. I traveled around 40 miles to see a car there and finally they are adding about $ 2500 - 3000 from the original price. They'll never say a final price in call. And always ask you to visit, after going there they'll say we can't give at this price and add many charges to it. If you want to waste your money and time buy a car here!

rshupe

12 de ene. de 2014

I was looking for 2010-2012 Nissan Pathfinder. I found a 2012 online with very low mileage and a decent internet price. I went to test drive and negotiate to get the vehicle. I was unable to negotiate for a much lower price, but accepted the price (CASH) that I was able to get as the vehicle was a 2012 with low mileage. I was disappointed to discover that the "prep fee" was so high and the document fee was also quite high (especially since it was a cash deal and not as much paperwork involved). I was also disappointed to find that there was only one key that came with the vehicle and extremely upset that they would not provide me with another key! After emailing the sales manager 3 times with no response, I decided to go to another dealer to get the key made. I felt like the dealer was more than willing to take my money and not give me much in return. LOVE the car...not happy with the sales experience!

HafizImran

10 de ene. de 2014

Good Morning Everyone!!As a physician, if my services are delayed to my client, definitely I will be sued along with loss of my clientage.. I am writing this review out of my frustration with services with this dealer. I recently had bought Nissan Rogue 2013. We called via fone and got the price and upon arrival, we were given a different price (difference of ~1500$ as hidden charges) and we were not given a chance to speak to representative who gave us price. During our deal, Sales manager told me that my Permanent plates will be available within 15 days, which did not happen by this time even (my plates expired on January 2nd, 2014). I left number of voicemails( more than 20 minimum) with representative, who never called me back and Finance department also never returned me call.. Upon my request to speak to my Sales Manager Mr Phil, I am told, he is on vacation. I had spoken to some Sales manager last time on 2nd January, who very arrogantly told me, its not their problem (`We have filed your plates 2 days back, I don't care how long it takes as it is not under law to provide temporary plates for more than 2 weeks`).. I am not sure if that true about temporary plates.. I can't drive to hospital in car for which I am paying money. I am paying double price to serve my duties diligently.. I strongly recommend against going to this dealer !!!

kgray550

9 de ene. de 2014

Many employees came over and smiled and made us feel welcome. Paul answered tons of questions quickly and knowledgeably. The office was clean and inviting. He even washed the car before allowing me to test drive it. The whole atmosphere was comfortable and we felt like we were welcome, valuable, intelligent purchasers. Would definitely come back and would recommend Windsor Nissan. Mike Piombo also helped with the sale by being informative and helpful !! The internet man was really excellent and drew me in to make the purchase reassuring me I would be happy with a good result....very true. MANY THANKS, Katherine Gray,Pawling, NY

Jon d

28 de dic. de 2013

We purchased a car in early Nov. with a trade in. It is now over a month and the finance company is calling asking for a payment and are sending us to collections. We called the dealer over 15 times, leaving voice messages each time with no call back. We left messages on multiple managers voice mails and no call backs. This is gonna ruin my wife's credits and they don't seem to care. I would not recommend this dealer to anyone, horrible service

meiscua

17 de dic. de 2013

My internet sales experience was great. Jenn was very professional and quick to respond. My experience with Vlad, the salesman, was good. He did not pressure me to buy the vehicle and he was able to provide useful answers throughout the process. The floor manager, Mike Piombo, was very friendly and straight forward with me.The two major issues I had would be considered "behind the scenes". #1 - During my first visit, Mike took my offer sheet to another manager who ripped it up in front of everyone in the showroom and essentially ended the negotiations on the first try. This was very unprofessional, a waste of my time and would have ended my experience with Windsor Nissan if it wasn't for Jenn. A week later, Jenn was able to facilitate an acceptable deal despite my first visit. #2 - At the time of closing, I traded in a vehicle and so we called my leasing company to get a dealer payoff and mailing address for the payoff. A month later, the leasing company called to inform me that the vehicle had not been paid off and that they were reporting it to the credit bureaus as late. I called Windsor Nissan to speak with someone in Finance, Sales and the GM to get the issue resolved, but was unable to get someone on the phone who could provide me any answers. I left multiple voicemail messages and numerous emails over the course of two weeks. I have been told that the payoff has now been sent after more than 30 days since I purchased the new car, but my credit has already been effected. In the end, I have only received one verbal apology with minimal effort to correct the issue. There was no sense of urgency from anyone and now I have to dispute my effected credit score.

andreac896

18 de nov. de 2013

I am so appreciative to my sales agent - Mr. Ivan Hay. I was desperate, my 2001 Nissan Maxima needed all kinds of repairs, I knew it would not make it through the winter. Mr. Hay was trustworthy, patient and caring. He did what so many other car salesmen wouldn't do for me because of my bad credit. Mr. Hay went the extra step in getting me approved for financing and helping me get an extension for paying the down payment. I am so happy with the 2012 Nissan Altima Mr. Hay sold me. I can drive to work and school without worrying about my car breaking down on me.Mr. Ivan Hay is a valuable asset to Windsor Nissan - this man deserves a Raise!God bless.Andrea Conover,Satisfied Customer of Mr. Ivan Hay

jbachm

21 de oct. de 2013

I originally found the vehicle I ended up purchasing (2007 Toyota FJ Cruiser) during an internet search specifically for that type of vehicle. My first contact was with Jenn from the internet sales dept and she was extremely helpful...answered all my questions and even took extra pictures of the FJ so I had a lot of confidence at least on the vehicle condition before visiting the dealership. This was especially important to me since I would be traveling 3 1/2 hours to visit. I was also able to confirm a starting point for our sales negotiation via email and even put money down...all before making the trip. When I arrived there was only one 'ding' on the FJ that I wasn't expecting so all in all the condition was pretty much as explained. I then worked with Paul for the rest of the sale and, although one always wants to pay less, I have to say the sales price was very competitive and worth the trip. We did have one other surprise and that was a stone chip in the windshield that I'm not sure anyone saw ahead of time. Paul was able to quickly arrange to have it repaired (inside 2 hours) at their expense and we were on our way as expected. All in all a very good experience and I'm glad I found them.

Csonnergren08

16 de oct. de 2013

We stopped by to look at Nissan Murano. We have had one for years and were always happy with it and the service department in SI NY was always great. our salesperson Paul Kirchmeyer gave us a lot of options and this being a third car we chose a pre owned model. it was prepared and given to us in excellent condition. We were pleased with our overall experience.

ricarchitect

15 de oct. de 2013

On 10/10/13 at 9:00pm the dealer convinced my Aunt to sign a bunch of documents for which she received no copies of. She reiterated that she did not want to buy anything just yet but they convinced her to drive home a used car from their lot and "try it out for 72 hours". She called the next morning and came back on 10/11/13 at 5:00pm to request that any deals made be canceled (she was told that she hadn't finalized anything and was just trying out a car which could be brought back after 72 hours). At that time (less than 24 hours after signing documents that she received no copies of); she was told that her trade in vehicle had been sold and taxes had been paid on her "purchased" Kia and that nothing could be done; they were adamant that she could not have her trade-in back and only offered to switched the purchased vehicle for another vehicle from their lot. Although she was within her right to rescind as per NJ law and well within her right to a 24 hour period of contact review to cancel any contracts; the dealer refused. Only after she contacted the financing bank to explain to them the illegal and unethical happenings did the dealer agree to give back her trade-in (which hadn't been sold) and take back her 'purchased' car. It's obvious that my aunt is not the most prudent shopper but that does not give the dealer the right to break the laws of the state which allow customers to have 24 hours to cancel any contract. She also did not get copies of any signed documents nor did she know the purchase price of the vehicle that she had unwittingly purchased.

Ninette

11 de oct. de 2013

The worst customer service ever. I went to find a better deal than what i got from another dealer for a pathfinder 2014. I was clear and told the customer service this story at the first time i stepped to their premise. At the beginning the sales consultant was nice but everything changed when I refused to sign a commitment that I will buy the car today. Off course this is ridiculous as I went there without my husband and we even didn't discus payments. the only thing I got is the total price which means nothing till I know how much I am paying every month.

FJ John

8 de oct. de 2013

Traveled 3 1/2 hours this past weekend to look at a 2007 Toyota FJ. Overall a very good experience. Found the vehicle on-line and was able to determine our sales price starting point before I ever left the house thanks to Jenn and Jamie. Jenn even took extra pictures to address questions I had. Felt over 80% confident it wasn't going to be a wasted trip. Ended up dealing with Paul for the final negotiation. We had one surprise...a stone chip in the windshield...which Paul was able to arrange a repair on-site within 2 hours and still got us on the road in decent time. Their price was competitive and attention before and during the sale was much appreciated. FYI, the ride home in the FJ...sweeeet!

Frankie3266

1 de oct. de 2013

Phil Stolyar helped me get into my certified nissan fast and for a great price . The best experience I had at a dealership . I will recommend any one looking for a nissan to go to Windsor nissan

Eichend2

24 de sep. de 2013

Great service - great buy. They worked with me in my current situation to make everything as seamless as possible. I would highly recommend them for a new car.

intsifuc

5 de sep. de 2013

I have given this rating because the employee I worked with at Windsor Nissan, Hal Panzer, was very good at trying to accommodate my needs with the amount of money I had. I was not going to lease again but after he showed me the new cars and I saw how in (3) years how more updated the cars are I was hooked. He wanted to work with me so that would be comfortable in paying the price for the car even though I had very little money. He gave me the same respect and courtesy as a person with a lot of money. Took his time with me to test drive the car and showed me all the power gadgets in the car. I would certainly request him again.

quadsmom

9 de ago. de 2013

As it has been said, buy a car is a task no one looks forward too. Well, I must counteract this age-old adage with the exceptional customer service experience my husband and I have personally received through the help of Jenn Nelson at Windsor Nissan. Jenn was not pushy, she listened, she responded in a timely manner. Jenn was honest and realistic from the standpoint of obviously wanting to make a sale but knowing what our financial limits were. She was accurate in her approximations and because of this effort, was successful in getting us an approval. Relationships are key in life and the professional relationship formed with Jenn and her dealership is one I appreciate and it is my hope when my children start driving in 2 years, I can return to Windsor Nissan and work out another deal, as positive as the one that is transpiring now. Thank you Windsor Nissan and Jenn for being a class act dealership with true personal skills and allowing me to leave the transaction with a positive sense, not a sour taste in my mouth. You are truly remarkable when it comes to make car deals come true.

frlibec

3 de ago. de 2013

i HAVE BEEN LEASING CARS SINCE 1994. I ALSO HAVE PURCHASED QUITE A FEW IN MY 40 YEARS OF DRIVING.I JUST LEASED A ROGUE FROM IVAN HAY AT WINDSOR NISSAN, THIS IS MY FOURTH NISSAN I HAVE LEASED AND THE 3RD FROM WINDSOR NISSAN. I HAD A MURANO AND 2 SENTRAS PREVIOUSLY. I HAVE ALSO USED THE SERVICE & PARTS DEPARTMENTS AT WINDSOR NISSAN AND ALSO HAVE HAD EXCEPTIONAL EXPERIENCES IN BOTH.MY EXPERIENCE WITH IVAN HAY WAS GREAT HE ANSWERED AL MY QUESTIONS AND GAVE ME A FAIR PRICE FOR MY TRADE IN.I VISITED THE DEALERSHIP TWICE BEFORE MAKING THE DEAL.THE MANAGER WHO FINALLY ACCEPTED MY OFFER WAS NEW TO THE DEALERSHIP AND SAID I WAS HIS FIRST SALE.OVERALL IT WAS A FRIENDLY NO PRESSURE ENVIRONMENT AND I WOULD RECOMMEND THIS DEALERSHIP TO MY FRIENDS AND NEIGHBORS.MY WIFE LOVES THE ROGUE AND I DO ALSO.I GIVE THEM A TRULY EXCEPTIONAL RATING BECAUSE ALL MY NEEDS WERE MET, FAIR PRICE FOR MY TRADE AND GOOD MONTHLY PAYMENT WITH EXTRA MILEAGE INCLUDED AND FREE OIL CHANGES AND TIRE ROTATIONS THE FIRST YEAR.AND FROM PAST EXPERIENCE THEY ALSO HAVE SPECIALS ON SERVICE.THANKS FOR THE GREAT DEAL IVANFRANK LIBECCI

Cac1231

10 de jun. de 2013

Second time in the last year successfully worked with Richard to lease a vehicle. Both experiences were excellent, there were no games that I continue to experience at other dealerships. Richard's professional manner reflects the dealership owner and management attitude. Transparency was maintained throughout the sales and no mystery math was attempted. My time was respected and both sales cycles were 90 to 120 minutes including test drives.Keep up the great work.

rizzie66

9 de jun. de 2013

Overall my experience at this dealership was awesome. The first price they gave me was excellent and lower than I expected based on my research. Other dealerships were $2000 higher. The salesman did not pressure me when I told him I wanted to get other prices. He told me his price would not be beaten by another dealer and he was right. I was there less than an hour for a test drive and negotiation on price. We picked up the car the next day and the salesman had all the paper work ready so all I had to do was sign. In and out in less than an hour and 25 minutes was the salesman explaining all the options in the car. He paired my phone to the Bluetooth also. The finance guy (Joe) mentioned the extended warranty. When I said I wasn't interested no pressure what so ever to purchase. If you are looking for a Nissan definitely check out this dealership!!!

Harryfink

13 de may. de 2013

Our recent experience in purchasing a new car with Rich Braude was truly exceptional. Rich was extremely professional and took the time to explain our purchase. We have worked with Rich Braude in the last ten years and always are very satisfied with our purchases. Rich will also reach out to us many times during the year to ensure we are happy with our purchase. My wife and I highly recommend Rich to our family and friends.

ourwhitenissans

22 de abr. de 2013

Have purchased from Paul before will do anything he can to make the sale for you, great salesman takes the time necessary with the customer

Babula45

17 de abr. de 2013

Paul Kirchmyer assisted both my daughter and myself as soon as we walked in. He inquired as to what we wanted (originally we were just following up on a pull ahead promotion) and then worked with us to make sure we were satisfied with our selection. He made us feel comfortable while we waited for cars to be readied. And another sales person even supplied us with lunch. The facility is well cared for and even the service area (where we dropped off our old cars for an oil change -- too bad we did not stop service before the oil change) came to keep us up to date on what they were doing. I would definitely be a "return" customer in the future.

Soll528

24 de mar. de 2013

TERRIBLE BUSINESS PRACTICES!!!! DO NOT BUY FROM HERE! They did a bait & switch scam on me. After calling to make sure the truck was still available we drove an hour got there & know one could find the truck! Finally the Internet guy Jamie Rodriguez came out to tell us he tried calling us to say the truck was sold but I could look at a higher priced model truck that they had!! So we went to listen to the message he left & he did leave one but it was to make sure we were still coming!!! Never said the truck was sold!!! I can not believe they still use these business practices!!! My husband will no longer buy from nissan!!!!!

Peter68

14 de mar. de 2013

My experience at Windsor Nissan was excellent. I worked with Richard Braude who really went above and beyond to make sure I was satisfied with the service. He did an excellent job! Thank you!

Lyndsay M.

7 de ene. de 2013

Just bought a 2009 Jeep Grand Cherokee Laredo from here this past weekend and I was very pleased with my experience! My salesman Paul was very helpful as my situation was not a simple one due to bad credit. Gary in financing was also very helpful! Despite my terrible credit they were able to get me into the Jeep! I had an 11am appointment and I was back on the road to home at 2:30pm! Very fast! I have had bad car buying experiences in the past but this one restored my faith! I love the truck so far and I was also given a 2 year bumper to bumper warranty which made me feel even better about the purchase! Not to mention they were able to give me more money for my trade in than I expected! I definitely recommend this dealership!!

Sdh190

2 de ene. de 2013

Horrible experience. Traded an altima for an 09 malibu. Rude sales person. Car needed work done. They replaced rotors and 3 months later I still have the same issue. It took 2 months to get my new registration and over a month for them to pay off my trade in!

Zowner

2 de oct. de 2012

Fast service on Saturday morning. Received phone call telling me about a special for oil changes for $17.95 instead of $39.95. Same day, received a card in the mail for a $9.95 oil change??????

marvarno

26 de jul. de 2012

This is the third Nissan that I purchased from this dealership. I have traveled the area dealer to dealer. I can't see why anyone would rate them anything but tops. I have found them to be reliable, coming through with their promises, dependable, fair with their pricing and good to deal with. My Salesman, Paul Kirchmyer, was the most pleasant salesman my current vehicle hunt has found. He has proven to me to be a true professional, unlike many of his competitors.I in no way found them to be pushy, or rude. I was not rushed or pushed into a hasty decision. I walked away feeling confidence that my purchase was a wise one...

Jeff101981

19 de jul. de 2012

Horrible, Beware of them, they can look good while everything is good with you, but the moment you find one issue with them or in their product, that is when they are horrible.Every customer relationships is judged when the customer get into issue with the deal and this dealer is horrible in handling such situations. You will keep on making rounds to their place for no help. Better look at other places.

rodasaspen1

5 de jul. de 2012

they really sell you apples but when you wanna trade in the same vehicle you bought from them is worth nothing what a rip off

mattay

14 de jun. de 2012

good service.......................................

ParthaC

17 de may. de 2012

Great experience. I had a Honda accord to trade-in and Phil worked out patiently with me to get me the price I was looking for. Phil was very understanding and always accommodative person. I'll surely recommend to my freinds as well as anyone to try out Windsor Nissan once before you go for someone else. I bet, you won't feel a need to go to any other place.

nysiad

16 de may. de 2012

THis is the first time I can honestly say that dealing with a new car salesman was a pleasure. I would highly recommend dealing with Anthiny at Windsor. He is a gentleman and treats his customers right. I cannot say enought about the whole experience. Get your nest price and then visit Anthony. He is amazing! He provided an Outstanding deal on a fully loaded Maxima that no one could touch.

Rogue

12 de abr. de 2012

I am never disappointed with the service and courtesy of the Windsor Nissan staff. The people who work there go out of their way to be polite and kind, not in a I-have-an-alterior-motive kin of a way and not in a forced way. They genuinely enjoy their job, which also says something about their company and business policies. As a former customer of a different Nissan dealership and service department, who repeatedly screwed up the service to my car, forcing me to return for a second or third time; kept me waiting for extended periods of time; and to top it all off were repeatedly rude to me, I am thrilled to know that I can 100% count on Windsor Nissan everytime, every visit. I would recommend them to everyone; there is no need to go anywhere else.

gonzalg

9 de abr. de 2012

Everyone was so welcoming, and friendly. everthing went smoothly. I would recommend, and will recommend this dealership to everyone I know. Thanks to all for a wonderful experience.

Vincentscotti

15 de mar. de 2012

Most impressive, efficient and value received leasing experiencein over 35 + years of leasing from Benz to BMW to SAAB. Anthonyan exceptional professional. Will refer anyone I know who may beinterested without question. Thank you. Great vehicle also!

Jdougan

13 de mar. de 2012

They were very courteous, friendly and I had a truely exceptional experience with the team in the purchase of my Murano SL. They kept me well informed of the options available on my purchase fulfilled any promise made.The best part was that I did not feel pressured. I have been a Nissan Pathfinder owner for 10yrs and they made me informed enough about the qualities of the model I purchased.

iw68

9 de mar. de 2012

The staff worked with me and my bad credit. Got me into a brand new nissan for the price that i was comfortable with.would highly recommend. Great Dealership !!!!

vaynika

3 de mar. de 2012

I am very impressed by a quality of service I received at this dealership...My salesperson was quick , pleasant to deal with, helpful and knowledgeable...No products of an ancillary nature were forced into the deal rather the meaning and the purpose of those were explained at greater details without overwhelming...it was a great experience and if i am ever to go back to Nissan, it is the Windsor Nissan only!!!! Thanks so much!!!!

kelbel0987

13 de feb. de 2012

Great overall experienece. Was extremely financially unhappy with the vehicle I was in and they did everything that they could to help me get into a new car. I was able to walk away from my old SUV and get into a new vehicle and I couldn't be happier. No pressure in the sale and Phil was responsive with the needs and wants that I had.

Ms. Cabriolet

13 de feb. de 2012

Quick and speedy service. Customer service is top notch. Mechanics are very knowledgeable. The facilities are clean and the prices for service is great.

sybonbon

6 de feb. de 2012

Demeaning to women. Tried to pull a fast one on payment options. Wrote down payment options but wouldn't honor the options when I wanted to deal.Suddenly they forgot I had a trade in, when I was offered a minimal amount for trade-in. Trade in a 2011 with less than 9000 miles.Insulting to me. Service department was always good, accept when my car was hit while having service, so they had to do bodywork on my brand new car.

gsabarese

24 de ene. de 2012

Your customer service was outstanding... I truly had a very pleasurable experience without feeling pressured into a sale. I would highly refer any family or friends.

HDiane

22 de ene. de 2012

Mike was a very good salesperson. The information he provide to us about the car was on the target. Not a lot of pressure and we felt we could trust him.

ecrari28

18 de ene. de 2012

Awesome experience! Can't beat the prices, service or manners here. I felt comfortable through the entire transaction. They beat the original price I was offered and then offered me top dollar for my trade in. I would definitely recommend them to anyone. My new Juke is amazing.

HALYNA MACHEVUS

14 de ene. de 2012

Sales person was very pleasant. Manager was very accomodating with final price of the vehicle. I am very happy with my purchase. Thank you. Sincere, Halyna.

HemantJoshi2302

10 de ene. de 2012

I bought my 2012 Altima at this dealership. Sunny, Ivan and Jaime were very helpful, approacheable during the whole experience. I did some prior research on what did I exactly wanted and they were patient enough to listen to me and worked towards my goal price and offer. The sales team did not show the typical 'sales' behavoiur and had a great sense of customer orientation. I would recommend this dealership to anyone looking for the Nissan cars.

RJB2

5 de ene. de 2012

I've had the pleasure purchasing a Altima at this dealership. At first there were some issues but with Mike and Ivan on the same team they came through with their word. I would definitely recommend Windsor Nissan to family, friends and strangers. Rest assured, I will definitely make my next purchase there!!!!

alphons

17 de dic. de 2011

The employees were very nice and gave me a great deal. They explained the whole car with me and even offered my two free oil changes and tire rotations.

tomj1958

16 de dic. de 2011

I inquired about a new car lease in Oct. I became ill and Sam followed up not only on the lead, but to see how I was coming along. This dealer was not pushy an was willing to work with me to get my lease signed. I am now enjoying my 2012 Rogue. Thank you for the wonderful buying experience. It was a pleasure talking with Sunny.

HannaS

12 de dic. de 2011

I was treated with respect and kindness. Great service quality and very courteous. Our dealer was very helpful. Will do business again! Count on it!

Ray Toto

11 de dic. de 2011

Overall expereince was good, with one exception; we bought a vehicle that needed to be registered in Pennsylvania (where we live), and the dealership did not intiate any paperwork for PA registration, nor did they inform us that we would need to take care of that. This ahs led to serious delayes in registrationa and inspection of the vehicle.

CShelley

9 de dic. de 2011

I was interested in a 2012 Altima and was very satisfied with the salesmen that sold me my car. They explained the discounts to me and were very informative without being pushy.I am very happy with my purchase.

Janita

9 de dic. de 2011

Two words; Fair and Easy. After consistent contact with Sam in the internet department he made my experience stress free. He insured me that the vehicle was still available and after scheduling an apointment I dealt with their product specialist mike. Mike was easy going, polite, and listened to my concerns. I highly recommend this dealership to anybody buying new or preowned.

JOHNOAAEN

16 de nov. de 2011

Windsor Nissan is by far the best and most professional of any car dealership in ourarea. I purchased a 2012 Altima. Mike Prezlock was my Salesperson and he provided me with outstanding support throughout the entire process. He made the whole experience to be pleasant and expeditious. I believe that I received a good deal and that the dealership was direct, honest and responsive to the homework that I had put in the discounts provided(including a generous loyalty bonus).

Smhatc

13 de nov. de 2011

Had a very positive experience with Windsor Nissan and would return for future cars. Staff was professional and attentive to what we were looking for.

pdutta

5 de nov. de 2011

Excellent sales team. They don't force you to buy it right away instead they listen patiently to what a customer needs and then offer you a deal that suits your requirements.Overall rating : 5/5

ejlevine2

4 de nov. de 2011

Salesman and manager were friendly and forthcoming in discussing options and pricing. Finance manager processed paperwork quickly and efficiently. Vehicle was delivered quickly and was cleaned and prepped well.

lorenzodibari

4 de nov. de 2011

I am happy to fill out this review because I think Windsor Nissan should be recognized for their great customer service. I visited other nissan dealership and was not very pleased. At Windsor my salesperson Phil Stolyar was very attentive and extremely helpful. He answered all my questions and I would definitely recommend Windsor Nissan to all family and friends.

darrows

26 de oct. de 2011

Excellent service and very friendly empolyees. Windsor Nissan is a great place to have your car serviced.

margews

21 de oct. de 2011

Great sales: Phil Stoylar Internet: Jamie everyone is very helpful, nice and wants to please the customer. great prices. bought two new cars within one year.

arianemelillo

19 de oct. de 2011

We walked in and knew what we wanted and we left with exactly that, nothing less. The salesman, Jon, was very helpful and understood my wants and needs. We got a great deal and I would highly reccomend going there to purchase or lease your next new or certified pre-owned vehicle.

karenk65nj

17 de oct. de 2011

Both salesman were very nice, professional and helpful. Ivan and Michael both took me for test rides and told me the same information on the Maxima. I was very pleased with the professionalism they showed and I was extremely impressed with how this dealership did NOT rush me into making a decision. They gave me the information I needed to make an informed decision and allowed me the time to make it without the typical "you HAVE to buy now" speech.Rich, the manager, kept his word on the price we agreed on and I am very happy with the results. I was even more impressed with them after I returned 2 hours after purchasing the car to advise them that I was hit from behind. EVERYONE in the dealership asked if we were OK and if we needed anything and then did their very best to make a bad situation good again. I've worked and been to numerous dealerships before but this is one of the first where I can actually say that they care about their customers first and the sales second! THANK YOU EVERYONE for making this car experience the best EVER!

carolacag

2 de oct. de 2011

Ivan was really wonderful to deal with. Very competent, friendly and sincere. I am glad that he greeted us when we walked in. Our time with him was very pleasant. He did his best to get the car that we wanted. He worked with the Team Leader, Zak Asad and between the both of them, gave us the perfect experience.

Rubyson

28 de sep. de 2011

The reason for a great recommendation, they really gave me a reason to leave with a smile. Job well done thanks satisfied customers scott & sharon

New 370z Owner!

26 de sep. de 2011

We have been leasing and purchasing new vehicles from various dealerships for the last 20+ years, for business and personal use.The experience we had at Windsor Nissan has truly surpassed those we've had at other dealerships thus far.Since I only had the car for a week, I can't comment on other than our dealer, Phil Stolyar. He was extremely professional, readily available, and handled the negotiation in a polished, proficient manner.

luckyone

21 de sep. de 2011

I personally rate this dearlership with great excellance!!!I am truly grateful for my salesman who really put forth the great work of getting me in a beautiful car I chosen.I have referred my family and friends to the Maguire Dearlership in the near future.Respectfully Thank-you...Ms. Diana L. Jones

donboy518

17 de sep. de 2011

I puchased a new 2011 Nissan Versa with Windsor Nissan and it was the best car buying experience I have ever had. The staff was very attentive to my needs and situation and went out of their way to put me in a brand new car in less than 2 hours. Jamie Rodriguez and Hal Panzer of Windsor Nissan are superb.I would recommend this dealership to anyone and the staff is one of the best I've ever associated with when buying a new car.

Retired Chief

15 de sep. de 2011

Walked out of Haldeman Nissan. This was the easiest car buying experience.They did not give the car away. They did what they had to do but no games. Great inventory, very people oriented. Will go directly to them in two years when my Toyota lease is up as well.

ew car buyer

13 de sep. de 2011

I was very happy with the whole process. It was the easiest car purchase I ever had. I would recommend this dealership to a friend.

AltimaDriver2

13 de sep. de 2011

I have to preface this review with the warning that, in general, my expectations of any car dealership are very low. Regardless what state you're in or whether you're buying used or new, ultimately, you as the consumer are responsible for checking and double checking everything that is done with your money, including the details of the expenses and the bottom line.That being said, my experience at Windsor Nissan was fairly smooth. We came in after having test driven a new Altima another Nissan dealer just up the road (we negotiated with them and they couldn't meet our price), so at Windsor we basically told Vinny the specific car we wanted, which he walked us around the lot to find. Then we said here's the price, meet it or beat it, and they were able to beat the price. That's about as smooth as a car deal can be.Eventually I had to ask for a detailed breakdown of the charges and was able to find an extra tax charge, which they took off after I complained. This didn't sour me on the them though, since as I said, I've come to expect this kind of treatment whenever purchasing a car, plus you can't discount the fact that errors do crop up from time to time.From what I have seen I think the dealership has a large selection of new cars, and an eager and polite sales team. I would purchase another car from them if such an opportunity presented itself.

Murano14

12 de sep. de 2011

Very responsive and accommodating in obtaining the correct Model/Color of vehicle requested! Befriending environment with customer service a constant priority. Have done business here in the past, am a returning customer, and as long as things play out in the future likewise, with my past experiences...then I expect to be a repetitive returning customer.

jhigna

10 de sep. de 2011

I had a great time being at this dealer because they we very frinedly. They have a great people working their. I would recomand themto my friends and family.

ffrankie73

9 de sep. de 2011

By far one of the smoothest new car purchases I've made. Jamie is true to his word. The deal he tells you about on the phone is what you can expect when you get to the dealership. Adam took over the sales process from there and arranged our test drive. He went above and beyond to make sure that we had all the information on the new 2012 sentra and made the whole process easy. Bill from the finance office had everything in order and made the paperwork process a snap. No high pressure add-ons, just straight to the fact deal paperwork. I can't say enough about the positive experience that I had at Windsor Nissan. Will definitely be back again and again and I will also make sure I tell everyone I know that is looking for a car about the excellent people that work there.

Erock323

6 de sep. de 2011

Started working with phil after receiving a call from sam (Internet manager), was later contacted by Jamie. Phil got me In contact with Anthony who was the floor manager. All people involved were very friendly, informative and professional. I did my price shopping and purchase vehicles often. Anthony was quick with my price as he needed to beat to get my return business. He did just that with no loop holes and made the experience as smooth as a car transaction can be. I have dealt with Jamie now through 2 car transactions and calls constantly to ensure you are satisfied with your purchase and service. Most recommended

medica

6 de sep. de 2011

My would describe my experience at Windsor Nissan as a positive one. I would recommend Windsor Nissan to friends, family, and coworkers in the future.

ShabnamS

5 de sep. de 2011

After my old car died, I needed to buy a new car in the shortest possible time. I contacted several dealers via their online websites in the neighborhood. All wanted me to come in without providing specifics - price, terms etc. Jaimie Rodriguez handles internet sales at Windsor Nissan. He contacted me within minutes and after a couple of hours provided a verbal deal I could handle. Since I had no ride, he arranged for pickup and test drive. Windsor Nissan later sweetened the deal. No complaints so far. Jaime has been helpful both before and after the sale. I highly recommend Jaime and the sales/service team at Windsor Nissan.

josephcab

17 de ago. de 2011

Ivan was very helpful from beginning to end. He made the dealership stand out above the rest for me. The sales manager and service manager contacts during also added a nice touch.

mayur3

8 de ago. de 2011

By far the best dealership in the area. Very friendly and helpful. Would definitely do business with them again. Lots of choices for cars and very clean and neat.

Kathy

5 de ago. de 2011

EXCELLENT SERVICE FROM SERVICE DEPARTMENT, VERY PROFESSIONAL SERVICE WITH GREAT PERSONALITY FROM STAFF, ESPECIALLY JOHN RIELLY IN SERVICE.

zdriver

28 de jul. de 2011

I always have a good experience when shopping for a car, and I always get great service at Windsor Nissan for my cars.

forzanijr

27 de jul. de 2011

They uinderstand the customers needs. Patient and knowledgable. Management assures good service by being envolved and focused. The sales peoply cover the bases by introducing the customer to the service manbager and thoroughly explaining their follow up abilities. We felt at home with the management and staff. Pricing appeared to be fair and competitive.

Billy

26 de jul. de 2011

This is the first time I visited this Nissan dealer. I went for a oil/filter change. I met the service adviser John Reilly. He is very friendly and wrote out my order quickly and accurately. He answered my questions and gave me some advice on car services with no upsell. My car was serviced within 20 minutes and I was out of the door. He even gave my car a quick car wash. The show room was very bright and clean. I definitely will use Windsor Nissan for my future services need or maybe even for buying new cars in the future.

altimma

23 de jul. de 2011

CAR BUYING FOR ME HAS ALWAYS BEEN LIKE PULLING TEETH, I HOWEVER HAD TO BUY A USED ALTIMA AT WINDSOR NISSAN AND I WAS INTRODUCED TO IVAN HAY. I WAS COMPLETELY RELAXED AND HE WAS EXTREMELY PATIENT WITH ME, WE LOOKED AT SEVERAL CARS UNTIL WE LANDED ON THE ONE THAT I LIKED BEST. MIKE AND BILL WERE VERY NICE, THEY WORKED WITH ME WITH MY BUDGET AND I LEFT THERE EXTREMELY HAPPY. ONCE AGAIN LET ME USE THIS FORUM TO SAY TO IVAN AND THE STAFF OF WINDSOR NISSAN THANK YOU WITH ALL MY HEART

littlebit123

22 de jul. de 2011

Zak I WOULD LIKE TO TAKE THIS OPPORTUNITY TO THANK YOU ONCE AGAIN AND COMMEND THE LAST SALES I DID AT THE SALES DEPARTMENTS AT WINDSOR NISSAN FOR THERE COMMITMENT TO CUSTOMER SERVICE.I HAVE PURCHASED AT LEAST SIX NEW CARS FROM ZAK AND WOULD NEVER ENTERTAIN GOING SOMEWHERE ELSE. IT STARTS AT THE TOP AND WORKS ITS WAY TO THE GREETING AS YOU WALK THROUGH THE DOOR.GOOD JOB ZAK !! KEEP UP THE GOOD WORK.

monitachopra

22 de jul. de 2011

Anthony was great to work with! I would definitely recommend him to not only us in the future, but for ALL my friends and family. He got us a great deal in a great price. He was kind, friendly, knew what he was doing and made this experience great overall. I thank him !

mjcastiello

22 de jul. de 2011

I WILL REFER ALL MY FRIENDS AND RELATIVES AND LET THEM KNOW OF MY GREAT BUYING EXPERIENCE! SALES, FINANCE AND SERVICE ALL WORK TOGETHER AT TIME OF THE SALE AND ARE HERE AFTER THE SALE IF ANY ISSUS SHOULD ARISE!

nyvpres

19 de jul. de 2011

My wife and I had the best new car buying experience. The staff was pleasant and knowledgeable. We got a great deal on a beautiful new Maxima. What more can you ask for. Would recommend this dealership to everyone.

bdblackmon

18 de jul. de 2011

Everyone I came in contact with at the dealership was very friendly and professional.I did not feel pressured or uncomfortable at anytime. It was a very pleasurable experience. I especially felt in good hands with Vinnie, he is a special person.

geeraldine

16 de jul. de 2011

John McShae is a true professional He handled us with disgression and empathy to our situation We purchased a 08 Rogue instead of the Jeep and couldn't be happier. He called us twiceto make sure we were good I recommend him and the dealership highly Leslie Lopez

Dennis Patullo

15 de jul. de 2011

The salesman was very quick to respond to my e-mails regarding the purchase of a new Altima. He was very knowledgeable regarding the specs and sale of this vehicle. The sale was quick and everyone we dealt with was professional and courteous. I would reccomend this dealer to friends and family.

clennon

23 de jun. de 2011

Customer service was wonderfu- attention and patience provided was astounding. Account manager that handled my financing had a great sense of humor. I purchased my first Altima at this dealership, I'm now on to my 2nd purchase from this dealership, and will continue to bring my business here in the future.

JoseAArce

14 de jun. de 2011

I went to another Nissan dealer to buy a used car,I was "bait" in with a car that was "sold" that morning and "hook" in to buying a new one,and was dismiss when I couldn't afford it(the "sold" "bait" car is still available).When I request information of a vehicle at Windsor Nissan they were honest from start to end.Very friendly,they make me feel at ease,Zak,the sales person that took care of us,went above and beyond to make sure we got the car we wanted at the price we could afford,He never gave up until we left the dealer with a car,a hand shake,and a smile.Thanks Zak and Windsor Nissan

qwaszx

13 de jun. de 2011

Overall great experience. Very friendly environment and the team at Windsor Nissan was very accommodating in every way. I would recommend this dealership to anyone I knew that was looking for a car.

KetunPatel

8 de jun. de 2011

I worked with Jaime and Mike here at Windsor nissan. Not only I got the best deal from them in NJ but the car buying process was the very smooth. They were up front about everything and didnt hide or charge extra than what he told me over the phone.Thanks Jaime and Mike.

YouCanDriveMyCar

4 de jun. de 2011

My car broke down, so I took it to Windsor Nissan, the dealership my family has been using for 25+ years. I told the service department it sounded like something was wrong with my engine and I needed them to check it out and give me an idea of what I'd be paying. I said I would either be fixing my car or purchasing a new used one. I am a recent college graduate and cannot afford to spend a lot of money on a new car yet, so I was hoping to fix up my car so it would last me 1-2 years. If I was able to get it to last that long, I would have the opportunity to save up some money to buy a better car that would make more sense for me in the long run. I explained my situation and my budget to service and they diagnosed the problems in my car.I was first told that the water pump and timing belt in the engine needed to be replaced. While that was more than I wanted to spend on an old car, it made sense to fix it seeing as they usually need to be replaced at the same time, were not major parts, and would prevent me from buying a totally new used car that I had no background information on and no warranty on. It took Windsor Nissan 2 weeks to fix that problem. After the water pump and timing belt were fixed for $1550 (which, again, was higher than I wanted to pay on an old car, but made sense for me considering I only needed it for 2 years max.), service called to say that they were sorry and had not fully diagnosed the problem. I needed to replace the rod bearings in my engine as well. This frustrated me since the service department had been looking at my engine the whole time, but I felt obligated to do this since I had already had $1550 worth of work done to my car. This pushed the price of my car to $2200 + tax. Extremely frustrated that this was what I wanted to avoid in the first place and that I had been backed into a corner with Nissan, I decided to deal with the $650 and suck it up. At least I'd have a reliable car that I knew was taken care of since it was mine for 5 years. Another week passes by, and Nissan calls me again. {Keep in mind, for the past 3 weeks, I have been getting calls every few days saying, "Just an update: your car will be ready in a few days.") They tell me that they are sorry, but they need to fully replace my engine. This is absurd. You have been looking at my car for almost a month--in fact, exclusively at my engine--and you can't figure out what's wrong with it the first time? Make a diagnosis mistake once and that's one thing, but twice over the course of almost a month? I was told that my engine replacement would be even more money, but it would be relatively cheap because they would switch over the new parts they had just put into my car into my new engine. Had I been told the first time that I needed a new engine, I never would have fixed my car. Putting a new engine into an old car is not a good idea; your engine works on over-drive while your old parts can't keep up. This often blows out your transmission or other major (and expensive) parts. They told me I'd have a 90 day warranty on my "new engine" and that it was a good idea. They flat out lied to me.Now I'm extremely frustrated because we have basically been forced to deal with Nissan. I decide it's time to bite the bullet and look for a new car. I move to sales and discuss my experience in service. I find a great car for my needs, and it is time to negotiate with the sales department. Sales refuses to wipe the service bill. Meanwhile, I'm trading in my car (with new tires, decent parts, and now a BRAND NEW timing belt, water pump, and rod bearings...). They tell me that they have to pay for parts and they have to pay their service department. I state how unreasonable that is because they are just going to sell my parts to someone else and make their profit, and it's not my fault that their service department couldn't properly diagnose the first time (or the second time). Long story short, after an unsuccessful and depressing "negotiation" my $2200 + tax service bill (which comes out to approx $2400) was not wiped, and they tacked that price onto my car purchase. After saying I would leave Nissan to look elsewhere for a car and that I would like to take my car back and leave them with the new parts they had just put in, I would still be forced to pay the same service bill. I did not want to leave my car there because some of my personal belongings were still left in the car, and the trade in value was at least $1500. I felt robbed and obviously will never recommend Windsor Nissan to anyone ever again. Had I all the time and money in the world, I would have tried contacting a lawyer, but clearly I am not made of money, nor do I want to waste valuable time and energy on something so frustrating. After lots of thinking about the situation, I realized it was better to just suck it up and take a loss. If this is the way they treat customers who have been coming to Nissan for 25 years, don't expect them to do anything but rob you deaf, dumb, and blind.

cstj

3 de jun. de 2011

It was pleasure experience. Maybe I paid a little more for my Altima 2.5s + convenience package, but it was happy and no tough negotiation.It seems they are running out of inventory for 2.5s after the memorial day sale. But we found the car with the package we want and the color we like.Now, safe driving.

stanleyheart

1 de jun. de 2011

When I went to Windsor NISSAN to shop for a NISSAN Altima I had the pleasure to work with the new Internet Sales Manager Jaime Rodriguez. He was great! He did everything that he promised to do on the Internet. I would recomend this Dealer to all my friends and family.

krodr569

25 de may. de 2011

I went in to buy a used car... as cheap and reliable as possible. I had an old Infiniti that finally gave out on me and needed a car fast. Knowing I cannot afford a newer Infiniti, I decided to look at the Nissans. When I arrived at the dealership, I was greeted immediately, but the salesmen were busy. Jaime, who happened to be the internet sales manager was free first, so he helped me. I must say that I was reluctant at first because of previous experiences with car purchases and the sleazy salesman. Jaime eased my worries, and actually everyone there was friendly. These guys seem rough around the edges, but they know the cars, their competition, and what it takes to get a car out the door. After taking a test drive in a 2009 Sentra, I realized it was not for me. Jaime showed me a 2009 Altima (loaded) that had just come in. It was in great condition and priced in my budget. Jaime worked hard to get it in the price I needed. He also did not know that my wife was with her brother at another dealership nearby and we were comparing notes. Windsor had the best deal and service. We would definitely recommend going to see Jaime, even though he handles the internet sales. I gave him a tough time, but he was very professional and appreciative of my business. I would have liked the price to be a little lower, but these guys figured out pretty quickly I was in a bind and capitalized on the situation. I can't blame them, I would do the same. Great place!

shainbab19

5 de abr. de 2011

I was referred to Mr. Nardine by Marci McGuire (the owner) herself and have had nothing but issues with my overall buying and service since the moment I signed the papers. Firstly, the finance person slipped in an extra $450 charge for gap insurance after he informed me that it was included in my extended warranty which I agreed to pay for because he told me that the gap was included. Second, the person who details the cars lost the second key fob and failed to actually clean the car before I was to drive it off the lot. The salesman assured me that I could come back when I had more time (seeing as I had been at the dealer for more than 4 hours at this point) and they would detail the car in order to remove the scratches that were on the vehicle, fill the gas tank (because they had not filled it) and make sure that I had a second key fob. I drove the car off the lot and had to immediately turn around because of a constant noise coming from the front of the car. I spent another 2 hours at the dealer waiting for the service department to figure out that apparently some clip had not been attached at the factory (this was the story I was given) and they had now fixed it and all was good. Several days later the noise returned. At this time, I also realized the $450 charge tacked on for the gap insurance that I had not authorized. I called the dealer and received no call back. After a day of no returned call, I showed up at the dealer (an hour's drive from my home) and demanded to speak to the manager. The service manager was not in that day but another service manager inspected the car and found that they did not have the ability to permanently fix the car so they would have to order a part. The manager agreed to send me a check for the extra charge on my bill that the finance person added and agreed that my gap insurance would hold because that was the information I was given. After 2 weeks of not hearing from the dealer about the part they ordered or receiving a check, I called the dealer only to be told that there was no part ordered, the service manager had no idea what I was talking about and the sales manager was not familiar with any agreement of a check to be issued. At this point I was so furious that I demanded to speak to my salesman. Luckily, he reminded the sales manager about the check that he had agreed to issue and then connected me to the service manager who said that they would provide me with a loaner car as they kept my car for as long as it would take to fix the issue (which was really the only acceptable option at this point). I brought the car in and was without my brand new car (that I was making payments on) for 2 days. Upon receiving it back, I drove away, finally somewhat satisfied with the check that I was promised and a car that was finally detailed and quiet. The service manager had to order a part due to the fact that one of the scratches was not able to be removed and I planned to return in a week in order to have it installed. That was yesterday. Today, I noticed that my temporary tag expires tomorrow. I called the dealership and spoke to the receptionist who said that the person who does registrations is not in on Saturday and I would have to wait until Monday to speak to him about my lack of registration. I left a message on the voicemail of my salesman and after 2 hours still had no returned call. I called the sales manager and he informed me that he didnt know what happened with my registration (not that it was taken care of and just didnt get to me..just that he didnt know what happened....) he offered me a new temporary tag if I would come pick it up which meant that I would have to drive an hour there and an hour back in order to pick it up. He then offered to have a new temporary tag sent out to me by Monday because that was the earliest he could have it to me. I reminded him that my current temp tag expired tomorrow and that would mean that I was in violation of NJ MVC laws. He told me that this was the only option. At this point I became furious and reminded him that he was basically asking me to break the law. He put me on hold and a short while later Christine picked up and informed me that they would be sending me a new temporary tag overnight. I was then told that in order to get my registration card I would have to call back on Monday to speak to the person who deals with NJMVC. I am now waiting for my temporary tag and have to call again and go out of my way in order to get something done that should have been done a month ago.

jgorto

2 de abr. de 2011

sam and al were nice but al didnt seem into his job at all and didnt talk about the truck i drove or say much at all. their policy is to evaluate your trade in before you negotiate a price on a car which is odd. The manager zach was somewhat cocky and loud which was unprofessional. sam was very nice and al seemed preoccupied. the trade in amount was good but the price of the truck was not negotiable. Zach needs to work on his communication skills he was not pleasant at all to deal with.

Flounder

29 de mar. de 2011

I went to service my vehicle and was looking at the new models. I knew I was about break even in the value of my vehicle versus what I owed on it. I ended up leaving with a LOWER payment than what I was paying. A three year newer vehicle, more options and LOWER. How come Windsor Nissan could do that and others weren't? AMAZING !

TrendyCouple

29 de mar. de 2011

Phil Stolyar was courteous and knowledgable sales consultant from the begining to the end of entire process of purchasing 2011 Nissan Murano. He explained all the warranties and option the vehicle has in great detail. Sales expereince was excelent. We would highly reccomend Phil to our friends. Mary and Joe

Nitika

28 de mar. de 2011

This is the best Nissan dealership in NJ so far , All the other Dealers give you fake prices over the phone and when you reach the dealership, either the vehicle is sold or the colour you wanted is not available. I took a quote from Sean Lucas Over the phone and he gave me the best deal for 2011 Altima 2.5 SL Loaded. And to my surprise his numbers didnt change when I reached the dealership.The sales person Vinny was of great help too. He did all the paperwork while I was sitting in my car taking care of my sleeping baby.. They re all too good to be true... I would recommend them over all the other dealerships in the area.

Quert13

28 de mar. de 2011

I visited this dealership six months ago, hoping to buy a car for myself. I had just reached the driving age, and had heard from an employee there that they had a wide range of used cars for sale for a person such as myself. I had also been to other car lots, and were not happy with their selection, so, I gave them a shot. The place was off the side of Rt. 130, and looks like it belongs there; small and comfy, and fits the landscape. After arriving, I was informed not too hastily where the used cars were, and proceeded there. I looked around, and saw a variety of cars, but was happy with a Green 1998 Acura that was there. After consultation with my parents, the price value seemed reasonable for the mileage on the car, and its current condition and age, which were great. I had the dealership inspect the car before purchase, and upon having a nice conversation with the General Manager, Chris Forzani, left the lot happy. My car has not had any problems that this dealership would not have mentioned a car could have, and they seem to be truthful and honest from what they have presented.

123anthony123

28 de mar. de 2011

John knows his product very well, he was able to answer all our questions in regard to the Nissan Altima. he was professional friendly, and didn't give us any feeling of pressure.I will send my friends and family, because this was my best car buying experience.

Cashgill

28 de mar. de 2011

This is one of the best delarship I been to in long time that has treated me good and I got what I wanted. Thanks chris for everything I will buy all my cars from here. They have one of the biggest slection u can choose from. If u looking for a car go to Windsor Nissan

George Bushman

28 de mar. de 2011

I am 64 years old and don't understand the latest electronics in cars today.......Chris and his team explained why and how to work everything.I truly believe I was not SOLD.....I was TOLD....what was offered by Nissan.....then they let me make up my mind.After a tour of the Parts and Service Departments......I knew I made the right decision...... to do business with them.

parsky

27 de mar. de 2011

My wife & I had the best experience leasing our new Maxima at Windsor Nissan. The deal was the best ever, and the sales force was pleasant and most knowledgeable.We would highly recommend this to dealership to anyone looking for a great deal with no hassles. They are truly the very best.

groves5

27 de mar. de 2011

I have purchased three used cars from this dealership in the past three years. I find them to be very honest and their prices extremely reasonable. If there was an unforeseen problem that was not detected at the time of the sale, they immediately took care of it without a hassle and without charging me extra. Most people are leary of going to a car dealership ,as was I, (in the past). I wouldn't keep on returning there if I didn't receive the excellent service that I have. I highly recommend Windsor Nissan to everyone I know who is looking for a car. Yhank you for making car buying less stressful!Sincerely,Doreen Groves

Carlover60

27 de mar. de 2011

The staff was very professional and answered all of my questions. They made me feel very comfortable and I purchased a new car.I had done my research and they beat the competition's price. The dealership has great service hours and is open for service on Saturday. I was also impressed with the appearance of the dealership.I will recommend them to anyone in need of a reputable dealership.

ralph310

27 de mar. de 2011

i was looking for a new car and i live near windsor nissan so i tried there, i went online and found the car i loved when i called the dealership i spoke with mike he was very friendly and lured me in with a very good price, he was very eager to help me find what i was looking for. when i arrived at the dealership i was assisted right away and showed the car that we spoke about over the phone. i didnt have great credit but they helped me out. the price was a little more than we had spoke about after all the taxes and extra costs were added on but i was still very happy with the price. since my visit ive reccomended 3 friends and theyve all been more than satisfied with their experience at windsor.

footsball73

27 de mar. de 2011

I was referred to John Lowenthal at Windsor Nissan by my coworker who recently bought a car from John. I understood John had been there for 7 years and worked primarily by referral; this made me feel good that I would be dealing with someone experienced, knowledgable and (assumedly) successful. I called, made a convenient appointment and everything went as smoothly as I have ever experienced in over 25 years of buying cars. I received a fair price, a good trade-in value and everything was fully explained to me. The finance office experience was upbeat and friendly (Bill Clarke was great) and the car was perfectly clean and ready to go quickly, The gas tank was full, every feature was explained to me; John even set up the bluetooth for my cell phone and my wife's phone too! He introduced me to the service department manager and scheduled my first oil change - and that was on the house! I love my new Maxima and I am recommending Windsor Nissan and John Lowenthal to everyone I know.

Ed Blanc

25 de mar. de 2011

Dealership personnel is very accomodating and friendly. Very warm greetings followed by knowledgeable sales reps. Sales rep genuinely determine your needs in helping you make a wise decision on your purchase. They go through the details in making sure that you understand the functionality of your car.

Manning7

25 de mar. de 2011

I've purchased a lot of cars in my life, and i have to say this was the easiest experience I've ever had. I made an appointment with Mr. Nardine, we spoke in length on the phone about the type of car I wanted and the price it needed to be at. He was very helpful and informative. When I got to the dealership, he had the car cleaned, gassed, and ready. It was exactly what i was looking for. when we got to the price, it was exactly what he said it would be on the phone. It was so pleasant to purchase a car from Windsor Nissan. It is nice to know that there are still some car dealerships out there that don't play games. I would recommend Windsor Nissan, and Mr. Nardine, to everyone I know, and I have.P.S. Love the car, thanks again

vinny1147

24 de mar. de 2011

i was very satasfied with there service in buying a car they were paitent with me and did not rush me into making my decision.the dealership is a very friendly place and very clean.the finance experence was pretty easy and reasonable. the service department was friendly and polite.

jemann

20 de mar. de 2011

Came from 2 other Nissan dealers and went to Windsor. Told Windsor everything the other Nissan dealer said and they told me they could do the deal for the monthly payment I needed. I told them my trade was $4500 upside down so they gave me $500 more. They asked my credit score and I told them 730. They ran credit and it was 735. No problem there right? They gave $500 more for the trade. Now this is OK right? Well then they came to me and said they can't do it. I am very aggravated that they pulled my credit report based on the fact that they could do the deal. When I questioned why they went ahead and pulled my credit they had no explanation. The moment I walked in the door I told them I would give them no personal info until they work the numbers based on everything that took place at the other 2 Nissan dealerships They agreed and lied that they could do it.These guys are manipulators and liars.They did all this to get me to agree to a higher payment per month after I originally told them no higher then $350. If you don't want get lied to and manipulated by a car dealer stay away from these guys. Acme Nissan down the road was straight up and told me they could not do it so I applaud them for their honesty. As for Windsor Nissan All I could say is God help the consumer.

west windsor

14 de mar. de 2011

They sent me an internet quote. When I went there, first of all nobody was interested in talking to me. Finally they found a person who had just started working there that day. When i showed the internet quote, the manager said this quote is just to get you in and added another $2000.00 to it. Usually you go to a dealership to reduce price but in this case they were increasing the price when I went there! Used high pressure tactic. The car wasn't ready when it was supposed to be. Gas was not filled and was not given. Started adding lot of other charges during actual financing details. Overall, it left a very bad taste. When i told them this they didn't care either.

shainab

12 de mar. de 2011

I was referred to Mr. Nardine by Marci McGuire (the owner) herself and have had nothing but issues with my overall buying and service since the moment I signed the papers. Firstly, the finance person slipped in an extra $450 charge for gap insurance after he informed me that it was included in my extended warranty which I agreed to pay for because he told me that the gap was included. Second, the person who details the cars lost the second key fob and failed to actually clean the car before I was to drive it off the lot. The salesman assured me that I could come back when I had more time (seeing as I had been at the dealer for more than 4 hours at this point) and they would detail the car in order to remove the scratches that were on the vehicle, fill the gas tank (because they had not filled it) and make sure that I had a second key fob. I drove the car off the lot and had to immediately turn around because of a constant noise coming from the front of the car. I spent another 2 hours at the dealer waiting for the service department to figure out that apparently some clip had not been attached at the factory (this was the story I was given) and they had now fixed it and all was good. Several days later the noise returned. At this time, I also realized the $450 charge tacked on for the gap insurance that I had not authorized. I called the dealer and received no call back. After a day of no returned call, I showed up at the dealer (an hour's drive from my home) and demanded to speak to the manager. The service manager was not in that day but another service manager inspected the car and found that they did not have the ability to permanently fix the car so they would have to order a part. The manager agreed to send me a check for the extra charge on my bill that the finance person added and agreed that my gap insurance would hold because that was the information I was given. After 2 weeks of not hearing from the dealer about the part they ordered or receiving a check, I called the dealer only to be told that there was no part ordered, the service manager had no idea what I was talking about and the sales manager was not familiar with any agreement of a check to be issued. At this point I was so furious that I demanded to speak to my salesman. Luckily, he reminded the sales manager about the check that he had agreed to issue and then connected me to the service manager who said that they would provide me with a loaner car as they kept my car for as long as it would take to fix the issue (which was really the only acceptable option at this point). I brought the car in and was without my brand new car (that I was making payments on) for 2 days. Upon receiving it back, I drove away, finally somewhat satisfied with the check that I was promised and a car that was finally detailed and quiet. The service manager had to order a part due to the fact that one of the scratches was not able to be removed and I planned to return in a week in order to have it installed. That was yesterday. Today, I noticed that my temporary tag expires tomorrow. I called the dealership and spoke to the receptionist who said that the person who does registrations is not in on Saturday and I would have to wait until Monday to speak to him about my lack of registration. I left a message on the voicemail of my salesman and after 2 hours still had no returned call. I called the sales manager and he informed me that he didnt know what happened with my registration (not that it was taken care of and just didnt get to me..just that he didnt know what happened....) he offered me a new temporary tag if I would come pick it up which meant that I would have to drive an hour there and an hour back in order to pick it up. He then offered to have a new temporary tag sent out to me by Monday because that was the earliest he could have it to me. I reminded him that my current temp tag expired tomorrow and that would mean that I was in violation of NJ MVC laws. He told me that this was the only option. At this point I became furious and reminded him that he was basically asking me to break the law. He put me on hold and a short while later Christine picked up and informed me that they would be sending me a new temporary tag overnight. I was then told that in order to get my registration card I would have to call back on Monday to speak to the person who deals with NJMVC. I am now waiting for my temporary tag and have to call again and go out of my way in order to get something done that should have been done a month ago.

DCC

9 de mar. de 2011

The worst exp of my life. They are crooks under new Manager, looking ONLY to sell carsIt does not matter what: the customer is a pray, nothing more. Stay away from them: they will rob you. I am taking them to court. Stay away from Zak Asad and Mike Castiello. Go to Haldeman Nissan.

sjrey

4 de feb. de 2011

I serviced my Murano '09, which I purchsed from here for 1.5 years. I have Maintenance + Plus Silver Plan 1, which should cover listed inspections, oil/filter changes, tire rotation. Two days ago, I was out of town and instead my wife went there for 15K checkup. The service manager Tony Katawick told my wife that she should pay about 140$ for 15K service items, since they are not covered by the Plan I have. She had no choice but going through it. When I checked the invoice later, I found that almost all inspections listed in their 15K service were covered by my plan! Moreover, they charged for engine oil and filter, but these parts are also covered by my plan too. In all my previous every 3 month check-ups, all these parts and labors were covered by my plan. It is this time that they tell differently to my wife. I called back and asked refund for what they charged. Tony and another guy named Andy flat refused! I say they REFUSED, meaning that they did not deny that there is a mistake, but keep responding me tens of times that "I cannot refund at all." No way to communicate in any sensible way. I am going to file a complaint and claim to NJ Consumers Bureau Affairs. I noticed that many other clients were also having terrible experience with this place. I suggest anyone thinking of going there to go to elsewhere. I heard Nissan dealer at Hamilton or Morristown are way better.

audigirl77

21 de jul. de 2010

I picked up my car late on the 29th of June and by the time I drove away it was 1030pm. The next day I noticed that one of the features was missing out of the car and called the dealer ASAP. At first, the tone and domineer of the sales associate was rude and extremely disrespectful. After I threaten to cancel the deal, I was told that they would find me a car with all the features in it and swap the cars out. At that time they also told me that the contract I signed was for a completely different car then the one I was driving and that the car I signed for was still sitting on their lot.Women should never have to feel domineer/belittle the way this dealership made me feel.

Stargazer55

30 de jun. de 2010

I will start with what is best. The service department was courteous, experienced, and provided clear communication on the status of my car. They went above and beyond, and that was very admirable. I took my car there for oil changes, tune ups, etc, and although my car was not a Nissan, they still treated me fairly and with respect.The sales crew was a different story. When I bought my car in 2008, they seemed very pushy, but yet the sales/finance were never on the same page as far as pricing was concerned. In fact, they called me back the day after my purchase to tell me that the financing numbers were wrong. Fortunately, I was honest enough to see their mistake and went back in. Even then, they were rude, and I had to pretty much renegotiate the deal again.I went back there again in June 2010 to purchase a new vehicle. Now most of the people on sales were gone, but some remained. My salesperson had no clue on how to distinguish a Nissan Pathfinder and a Nissan Armada. I did not see much on their lot, yet he tried to pressure me to make a deal that night.I finally bought a car at a dealership in Princeton. The people were nice, friendly and gave me no pressure. I did find out that the car I had bought in 2008 was involved in an accident 2 months before I bought it. Now, I do not know why this did not show up in the car fax before I purchased this car (because with an accident, I wold not have bought it), but one has to wonder why. In any case, I would not go back there until the get a new management staff. However, as I stated earlier, the service department is great!

thewraithl98

27 de may. de 2010

I saw a price for a vehicle on autotrader and their website. I emailed and a John Kerrigan replied. We had several emails go back and forth and I 100% confirmed the vehicle was in stock and the price was correct.I drove 80 miles there and found the price was totally wrong. By about $10,000. I talked to Tony there, and he called over another person. Presumably a manager, and I believe his name was Mike. Everything that came out of Mike's mouth was a lie. He said the car had already sold that afternoon, and one person came in and bought 20 vehicles. It was such a bad lie it was an insult to my intelligence. He said the keys for the cars sold were in a back room. I had the keys to the vehicle in my hand 4 seconds before, and Tony had gotten them from a desk in the showroom. The dealership's power was out, a sign said since 4:30pm. And my last email from John Kerrigan confirmed the car wasn't sold as of 2:09pm. That's a really small window for selling a car, but 20 of them? Also, the car was parked in 3 deep, and started rough, as though it had been days or more since it started last. And finally, the price was corrected on their website hours after I left. Note: the supposedly sold car was not removed from the website, rather the price was corrected. 2 out of 3 of the employees of their sales staff I dealt with were liars. I will never go near that place again.

vehicalreview

21 de dic. de 2009

After the new service representative appointed here (as mentioned in the Employee section), most of my visits for my brand new 06 Maxima service, I had to pay lot of money, which I was very dissatisfied. When they are doing/replacing two parts, which were estimated as 2 hours labor work and charge for two hours, they give the vehical in 45 min. When I asked why charged for 2 hrs. They said thats how they work. It is very dihonest. I did not the other service/dealership near by, but these are the only nearest dealerships for me. I had to go. I am thinking of shifting my car to Honda/Tayota.

theori

23 de oct. de 2009

I went to this dealership looking to buy a used vehicle only to walk away frustrated, offended and in complete bewilderment over the horrific experience. The staff were the most dishonest, untrustworthy, verbally abusive, unprofessional and spiteful people I have ever dealt with. The environment and attitude was everything but friendly and respectful. I was treated like trash and talked down to by sales associates. The salesmen are unethical and dubious. All they cared about was getting the most profit out of the sale and the irascible sales associates attempted to intimidate me every step of the way. I cannot, with a clear conscious, recommend this dealer to anyone.

Matilda4k

27 de ago. de 2009

I had the most wonderful experience working with this dealer. Before I came to Windsor Nissan I worked with Somerset Nissan, North Plainfield Nissan, and Acme Nissan and I had the worst experiences. Their customer service was terrible and they acted as if they could care less whether I bought a car or walked out of the door.Windsor Nissan has the friendliest, most efficient, and honest employees I have come across. I had the priviledge of working with a Salesman Rich Bell and he bent over backwards for me from the moment I got there until the moment I drove away in my new lease. I would recommend him to anyone and everyone that wants a new or used Nissan in New Jersey. There were no pressure tactics or lies to get me to make a snap purchase, Rich Bell took the time to work with my needs and my budget to ensure that I was going to walk away feeling good about my purchase.I have not one bad thing to say about this dealer. From the beginning to the end the experience was fantastic and I think anyone looking for a car should give them a shot!

yhchoi2000

21 de ago. de 2009

They will find many ways to cheat you.Initially they tried to dishonor internet price deal. After the manager said that he will accept it, he came up with new idea to add GAP insurance idea without any explain. Since I downpaid more than 40% of the car price, I didn't need the GAP insurance at all. They put it without any explanation.Be careful with this cheaters!!!!

sripavanv

28 de may. de 2009

after dealing with lousy arrogant delaers. I finally looked oline to find good reviews for windsor nissan. That is when i started going there. It has been almost an year. I bring my car here for service and repairs. Their prices are ideal. I checked out midas, minekee, pepboys etc for my spark plug change as my car approached 100000 miles. windsor nissan gave me the best quote also their quality of work is very good.They never push you to repair something that already in good shape. I definitely suggest every one to take the time to drive up here. Before moving closer to highstown, I used to live in Edison. I drove 20 mils to reach this service center But i think it is worth it.

c35cc

15 de mar. de 2007

Me and my wife were thinking of getting a minivan last year, so we thought why not check some vans out and get an idea. We went to this dealership and told the dealer that we are just looking and want to get an idea, our budget at most will be 12K - 15K. This dealership tried to sell me a 2004 Quest for 23K and tried power sales tactics of us. We ended up signing papers and getting our credit checked and the salesman kept telling us that this is a common procedure. We told him that there is no way we are buying a van for 23K, he told us why not trade in my 2001 Altima with 40K miles and he will give me the van for 18K. The KBB value of my car last year was $8500. The salesman was putting a picuture in front of us as if the whole deal is going to cost us only 18K! When he could not get his way, he brought in 2 of his managers who tried the pressure tactics on us. Our half hour adventrue turned into 3 torchurous hours. Thank god we came out of this dealer ship without getting robbed. Stay away from this dealership, they are bunch of thievs.Buy the way, their service departs sucks! They put in new rotors in my 95 Alitima and it took them 3 days to get the job done. When I got my car, my car started making noise. When I went back to them, they tried to be sucpicous of me. It is really amazing whoever is running this shop.

abc1234

25 de may. de 2006

Sold us a car with a broken engine temperature gauge, broken rear brake light, and broken CD player. "Fixed" the temperature gauge, but instead of indicating the engine is always hot, now indicates that it is always cold. My guess is they just disconnected it, even though they had the car in service for almost a week and I was told they had ordered the new temperature gauge. Hal Panzer had the nerve to say for all he knows, the brake light may have stopped working as we were driving the car home. They are liars and thiefs. Stay away!!! You'll find cars advertised at low prices on their web site--print it out and bring it in, the sales person will act all surprised, say it must be a mistake, then will "reluctantly" sell you the car at that price.

ingemar

16 de dic. de 2003

Mr. Hanson lied to us repeatedly, trying to seel us things we clearly did not need. He also tried to trick us into signing a waiver of the dealer's obligation to repair the car should it fail to meet inspection, telling us it was about something else. Either he was lying or, after eight years, he still doesn't know what is in his company's contracts. He also interrupted our meeting frequently to shoot the breeze with friends on the phone. Our salesguy Leo was good, but this guy almost killed the deal. Avoid.