sethbdubin

29 de sep. de 2016

I came into the dealership to return my leased car and get new one. I was in a time crunch because I had to pick up my son at school. I informed them of that and Justin was still very thorough and allowed me to do half of the deal, go pick up my son and come back a few hour later to finish it. Everyone was very flexible and nice. Justin was truly good at what he did.

quinnleoni

25 de sep. de 2016

Brandon was awesome, he made buying a car super simple and quick, I would definitely recommend him to people personally if they are looking into buying a new car

msimpson811

22 de sep. de 2016

Gabe was an excellent salesman. He was knowledgeable and enthusiastic. He made sure that he went over all available options with me and worked with me to ensure I my need were met.

grayhacks

22 de sep. de 2016

I wanted a car that would get me from point A to point B safely and efficiently and I quickly was shown just that for the price I was looking for. An easily completed experience that took half the time I set aside for it.

sandylbaker

18 de sep. de 2016

Gabe was very professional, knowledgable and friendly - made me feel that he really cared about my needs when it came to purchasing a new car.

fnero109

16 de sep. de 2016

Gabe did an excellent job explaining all of our options to us and very willingly accommodated all of our pricing considerations when we were making our purchasing decision. Knowing that color was Important to us, he helped us get the car we wanted from another location. When we picked up the vehicle he did a great job explaining features.

jeanneahorn

10 de sep. de 2016

After looking at several dealerships, Cochran was by far the best not only with a quality showroom but also the staff. Thanks for a great car buying experience.

currieriv

8 de sep. de 2016

Everyone was excellent. Ron Harris really knows his products,.very knowledgeable. I am enjoying my new Sonata. They made buying/leasing a new vehicle,I will buy from them again.

i.leeds

8 de sep. de 2016

I was completing my first lease and moving to a new one. I needed to know all my options. Ron Harris gave me a great buying experience, one that was enjoyable and informational. At the end of the meeting I was able to make a clear financial decision which allowed me get a new lease of a superior auto for the same loan price!!!. I also enjoyed working with Travis on actually financial signings. He clarified all my options, with out pressure, allowing me to make an intelligent and informative decision. I look forward in 3 years, at this lease end, to start a new one with an upgrade to what I have now. Thanks to all A loyal customer. Izzy Leeds

Susan S

3 de sep. de 2016

If I could give them zero stars I would. Worst customer service ever. I spent over a week calling daily to get an appointment (waited up to 40 minutes once). NOONE answers the phone. I even left a message and noone called back. When I finally got an appt, they said that because the engine light was no longer on that it would be pointless to run diagnostics and that I would have to wait for it to come on again, even though I told them my car was stalling. They told me to bring it in when it came on again. When the light came on again (3days later) again took me forever to get through to the service center, and the staff was just down right rude. It should not be such a hassle to get your car serviced. The mechanics themselves are AWFUL to deal with. Do not waste your time here!

morenoink

31 de ago. de 2016

The dealership staff is helpful, knowledgeable, and friendly. It's a shame that these wonderful employees work for such a disgrace of a manufacturers of garbage vehicle. They deserve so much better. Make me wonder if they can sleep at night knowing they're selling such junk. Hyundai Tucson are a disgrace!!

beccaolkosky32

25 de ago. de 2016

I was very please with my experience at # 1 Cochran Hyundai of South Hills. I recommend speaking to Dave Ganser and Gabe McNeal when you go into the dealership. They were both very helpful during my experience and I absolutely love my car. Thank you!

yeti8276

23 de ago. de 2016

Fantastic staff, they were very thorough in explaining everything from the car to the financing and answered every question I had. I will absolutely recommend them to people in the future.

mikeysanders27

23 de ago. de 2016

I didn't go into the dealership expecting to get a car, I just wanted the options since my lease was coming up. Gabe helped me figure my options and got me the car I wanted in my budget. So there was no need to delay after that. The whole process was as quick as could be expected when buying/leasing a new car. Gabe was very friendly and helpful, as were the rest of the employees who had parts in the process. They truly made he expirence seem less and easy! I can confidently recommend this dealership to anyone.

agillot4

23 de ago. de 2016

I searched Cochran's online inventory and was contacted by the internet sales person who scheduled an appointment at the dealership for a used car. Brandon listened to our needs and suggested that at our price point we might be better suited to lease a new Hyundai, which we did. He was very attentive, courteous, and knowledgeable. The dealership location/site is a bit difficult to park, but otherwise very happy with our experience. Thanks, Brandon - I'll send others your way!

mjaber

19 de ago. de 2016

I was completely satisfied with my service and experience purchasing my new lease at #1 Cochran. The service level was incredible and the employees who helped me were excellent! Eronn, Mike and Calvin were all so helpful and caring, really concerned with my needs and meeting them. Everyone exceeded my expectations and I left feeling like I had a wonderful car for a wonderful deal. I want to say thank you for helping me and I will see you guys in three years when my lease is up!

swindell1973

11 de ago. de 2016

We liked how quick and efficient our lease of our new car was. No games. Justin was very thorough and knowledgable of hyundais products. We love our new car and hope the new car smell never goes away...

leiazaabi

11 de ago. de 2016

Ron is always very professional, kind, patient, and trustworthy. He is the person I call when I need a new car! He is also very educated on the cars and the pricing.

k_kinash

6 de ago. de 2016

it was a great experience and i will refer Brandon to any one looking into buying a car. It was really really really really wonderful

kdkrzyzanowski

5 de ago. de 2016

We enjoy our Hyundai Elantra. Our sales person, Gabe was helpful and very friendly. He made our buying experience a very comfortable one. We feel like if we would have any questions, we'd just have to call our friend Gabe, and he'd get right on it. That's just the persona he has. Great experience!

karliedowner

4 de ago. de 2016

Gabe provided excellent assistance in finding me the perfect car. Thanks to Gabe, I am more than happy with my purchase and the experience I had at #1 Cochran!

mkr91650

4 de ago. de 2016

Everyone involved in the process at Cochran Hyundai, from my sales rep. Gabe Mcneal, to his manager,Dave, to the gentleman that I signed the final papers with(and I apologize I cannot remember his name) were extremely polite,professional,and most important to me, extremely helpful in helping me save as much as possible and making this deal come to fruition. Thanks again and I highly recommend anyone to go here for your next vehicle purchase. Sincerely, Mark K. Roberts

ashkar3

2 de ago. de 2016

Your dealership is made up of so many polite friendly and courteous employees I used to hate car dealing but you have made it a pleasant experience! Everyone I dealt with seemed like the nicest car sales employees .

socermumm72

30 de jul. de 2016

Great people to work with friendly staff polite and knowledgeable of the products informative Gabe had great personality car was clean and ready when promised

audrey.moad

29 de jul. de 2016

We had such an awesome experience. I never imagined buying a car to be so easy and painless. Brandon was awesome! Love my new Tucson!

rblumish

13 de jul. de 2016

Gabe was very professional and attentive to the wants&needs I was looking for in a car. Gave my options and took his time to get me what I wanted, schedule ResistAll and help with anything I needed.

roo3

8 de jul. de 2016

good deal for a new vehicle. Fair pricing, informed sales people, and a friendly atmosphere. Couldn't ask for much more while stressing over looking for a new car. Made things more relaxed which I appreciated.

kkamenar

8 de jul. de 2016

Very friendly service - took time out to answer questions. Made sure we were well taken care of and happy with their answers to our questions.

pjhunt56

7 de jul. de 2016

Very professional, awesome service. The best I ever had. I would refer other to and come back myself. Very satisfied with the service I received.

gaga1025sps

1 de jul. de 2016

This has been the best car buying experience that I have ever had. Richard Tillman was phenomenal and gave great customer service. He was patient with me as I flip flopped on whether to buy or lease, buy my leased car or turn it in. He presented me with all options and from that point just gave me sound I formation. I was finally able to decide and it was easy because by that time, I was confident that Rich was being honest and up front with me about everything, I purchased a 2017 Elantra and I love it. Thanks for making what is normally a stressful situations, fun and easy!

kkubiczki

27 de jun. de 2016

I went into #1 Cochran not even looking to buy a new car, Erron said to me that he would like to help me get into a new car and that's exactly what he did, he's a great sales person and my experience was great

edward.a.moore

26 de jun. de 2016

I had a great experience at Cochran Hyundai. I never felt like I was being forced into anything and they went out of their way to get me as their customer! I love my 2017 Elantra!

angelabiancaniello

23 de jun. de 2016

Two times I've traded my vehicle experienced a good results even with the service department and the courtesy of all the employees and how they've treated with comfort and time

oldbiddy421

22 de jun. de 2016

Well this was the first New Car I have had in eleven years I take care of my car and make sure all the maintenance part was alway taken care , so then my old car die on me I was a little nerves about buying a New Car because I wasn't sure if the car dealers would be straight with me and not try and rob me because I was a women along I just didn't no what to expect, but once I met Rich my saleperson he made me feel very relax thought the whole process of buying a New car he explain everything to me very patiently and removed all my fears and answer all my questions he wasn't pushes he let me decide as to what I wanted to do he didn't try to presser me into buying a car the same day you have a diamond in the rough with saleperson like Rich if I ever need another car I would come back to you again my sister is thinking about buying a new car I will be steering her in your dircetion and will tell all my friend about the wonderful experience I had with your company, I work for Central Blood Bank and I meet a lots of people who's are looking to get cars for themself plus their Childrens and they wants to work with honest people to buy a car I will send them to you, and I love my car I just bought a 2016 Elantra GT thank you so much for a wonderful no hassel experience.Jeanie Cooley

judy884

17 de jun. de 2016

Rich Tillman was AWESOME! Easy car buying experience! I would definitely consider telling friends about Rich and how easy he wa to work with. Sometimes car buying can be a major hassle but it wasn't with Rich!

hoffman.jessica443

16 de jun. de 2016

Love my car, thanks all for being so friendly and helpful. Also thanks for being patient and kind to my son. Thanks gabe for helping me in the heat getting my sons car seat in.

met6671

16 de jun. de 2016

Gabe McNeal was fantastic. As I said before he made my experience very comfortable and explained everything to me as far as the car goes. I was very satisfied with the way I was treated there. Also, the guy who did my financing in the back room was great but I can't remember his name. He's a huge Pens fan like me.

jmkopas

14 de jun. de 2016

Vehicle was what I wanted with a good trade in value for my trade in vehicle and excellent price on the new car. I will return for future car purchases.

mspam918

10 de jun. de 2016

Richard Tillman was an exceptionally nice man and made our experience comfortable. I did not feel pressured into buying a car on our visit. I did not actually come back to lease the car for about a month and he respected my wishes without calling and waiting until i was ready.

ronsiler72

9 de jun. de 2016

We've bought two cars from this dealer. Love them! Awesome service extremely friendly. We will always come back any time we need a new vehicle.

SHAYE.GAETANO

8 de jun. de 2016

Eronn Fletcher is phenomenal! This is my second time buying a car from him and I will be coming back to him for as long as I can! He is very informative and knows how to do his job very well. I will be referring him and #1 Cochran South Hills to all of my friends! Thanks for the great service, Eronn and everyone else!

christopher.graybill

2 de jun. de 2016

This dealership met all my requirements for my trade in as well as for my new care lease arrangement. The salesman, Brandon Davis and the sales manager were very professional during the whole new car purchase process.

rosie301

2 de jun. de 2016

All of the salespeople were very helpful and courteous. Showroom, waiting room, and rest rooms were clean and presentable. Did not spend an entire day there as I have done in the past at other dealerships.

jbdee973

1 de jun. de 2016

My experience with this dealership was a pleasure compared to my previous experiences with other dealers. Ron Harris went out of his way to accommodate my schedule even to the point of meeting with me on his day off.

nickoehmsr

1 de jun. de 2016

Brandon was very help and knowledgeable in working with us to buy a new car. He took time to educate us on the car, answer questions.

camillecox79

1 de jun. de 2016

I loved my service I was comfortable the entire time it was an awesome experience thanks I will be back hopefully next year and I would love to work with Mr.Tillman.

cspadaro60

27 de may. de 2016

Excellent, professional sales and service at this store. This is my second car purchase from this store and I would definitely return for a future sale and service

leslieruth20

24 de may. de 2016

Finance person was also excellent. Can't remember name. Just buried my husband and he was quite explicit in giving me information I needed to downsize my vehicle. And everyone was solicitous of my needs since I was in a very precarious state. Their kindness was the reason I made a rapid decision

LARGIRO

24 de may. de 2016

Ron Harris is an excellent salesman, he goes above/beyond!! He is the reason we continue to come back, this is our 3rd Elantra we have purchased from him. :) The entire staff is very professional...

abrodriguez93

19 de may. de 2016

Great experience buying my first new car. The staff was helpful. Erron answered all questions, was professional, personable, and honest. Was able to test drive a car, and was able to purchase within the next two days. Everything was explained, and any questions i had were answered honestly. Would recommend this dealer to everyone!

jchia78

19 de may. de 2016

I was very pleased with Richard's helpfulness and willingness to answer my questions. He was very knowledgeable. I am very happy with my new vehicle and am so excited that Richard helped me select the one that best met my needs!

arlene28w

18 de may. de 2016

Gabe McNeal was a wonderful person to work with. He took the time to tell me everything I need to know about my new car. Thank-you Mrs. Arlene Sains

MIKED2112_628

17 de may. de 2016

#1 Cochran South Hills is simply the best, including purchase, service and overall professionalism. The staff is extremely friendly, the service guys are courteous and timely with repairs

lnpaschel

17 de may. de 2016

Great service, friendly staff! Helped me find a vehicle in my price range that met my needs. Finance was very thorough and explained details of my lease. I would definitely recommed Cochran Hyudai of South Hills to anyone looking for a new or used vehicle!!!

grnpc2000

17 de may. de 2016

Excellent experience. Would buy another vehicle at the dealership. No hassle. Great team of associate. I would recommend the dealership to a friend without hesitation. Great and professional job done by the sales team.

jtomlinson1

13 de may. de 2016

I was very pleased with my experience at Cochran Hyundai of South Hills. I would highly recommend this location. there was no pressure, Brandon was very pleasant and helpful. Being an older woman, I felt very comfortable there and was treated extremely well.

aptomey

12 de may. de 2016

It is a great place to get a car.great service friendly workers.very professional.I will recommend anyone to go to Cochran HYU of South Hills anytime

revooh

9 de may. de 2016

Overall I had a good experience and would come here for service and Sales. Both departments were friendly, timely and honest, thanks! Im putting more words in here since the survey thinks my review is too small

scottsmith2809

9 de may. de 2016

I never enjoyed the process of buying a new car before because of the pushiness of the sales person to make a sale and to sell me more car than I wanted. That all changed on April 1st. 2016 at Cochran Hyundai of South Hills. My salesman Gabe McNeal was very professional and helpful, he listened to my needs and wants in the purchase of this vehicle. This was how car buying should always be. I felt like what I was interested in mattered and I was not just another sale to him. I will be back to deal with Gabe in the very near future to purchase another vehicle. I have never done repeat business with a dealership before but I will NOW. Thank you for being a customer friendly business. Scott A. Smith

ddoates23

6 de may. de 2016

My experience at this dealership was wonderful and very helpful. The salesman and manager were both very honest and easy to talk to about my purchase.

polarbear28

3 de may. de 2016

The South Hills Cochran Hyundai dealership is and example of why Rob Cochran is successful. The staff are professional and courteous. They always good the extra mile for customer service.

amyjlynes

28 de abr. de 2016

Gabe was fantastic! He was very easy to speak with and extremely helpful. I'm so glad he was there to help me through the process!

o.a.heyl01

28 de abr. de 2016

Eronn was a great sales consultant. He was very accommodating to my vehicle/financing needs. I am very happy with my 2016 Elantra. I highly recommend #1 Cochran Hyundai of South Hills.

kimminap1

27 de abr. de 2016

The staff was very helpful and friendly. They made a stressful task much more enjoyable. We will definitely refer our friends and family. This is our second vehicle purchase! Thank you

mjspanojr

27 de abr. de 2016

Good place to buy a car. Very knowledgeable and took time to talk and go over the car. Did not try your sell something we didn't want. Very good experience.

vetalik

21 de abr. de 2016

After engine blew up in 13 Veloster Turbo that I was leasing only 4 month prior to lease end,it was towed to #1 Cochra Hyundai of South Hills.Brandon Davis went above and beyond trying to help me out in this situation,from giving me good price on the new Hyundai lease to talking to Hyundai about taking care of the last payments.

alexandra.warble

12 de abr. de 2016

The staff was extremely friendly and the buying experience was quick and efficient. I would recommend this dealership to anyone looking for a pleasant buying experience.

bwolkovitz

12 de abr. de 2016

Felt not pressured easy transaction salesman was excellent was very patent with me car was clean full of gas newly inspected sales man installed my license plate made sure I knew how to operate controls in car very pleasant

lindamarks1022

10 de abr. de 2016

Our recent purchase at #1 Cochran was excellent. Richard Tillman was very professional and a pleasure to work with. He was not pushy and worked with us to purchase our vehicle. He provided excellent customer service.

nancypersico49

9 de abr. de 2016

Everything was very pleasant when buying my car. I would definitely would recommend buying from this dealership. I also would refer people to ask for Gabe as their sales person.

snyjul

5 de abr. de 2016

I had a very hassle-free car buying experience at #1 Cochran. This was made possible by salesman Eronn Fletcher. He was very friendly, laid back and knowledgable. I wasn't pressured into making a purchase but instead he took the time to listen to exactly what I wanted and made several suggestions. We then took a test drive of the vehicle that I thought best fit what I was looking for. Mr. Fletcher took me on an adequate length test drive and answered any and all questions that I had. I did end up buying (leasing) this vehicle. The paperwork went smoothly, and I am still happy with the vehicle.

maria.romito

5 de abr. de 2016

I had a good experience with Richard and Cochran...I knew which vehicle I wanted, so it wasn't necessary to talk about my needs in a car and what I was looking for; I had found it.

renner011

5 de abr. de 2016

Very friendly and helpful staff. I'm very satisfied with the car I purchased through here. I would recommend this dealership to anyone that asked me about it.

jhkaufman3

31 de mar. de 2016

I was extremely hesitant to start looking for new vehicle since three other dealerships told me I was hopeless. My employment status changed and my old vehicle (the one I traded in for the Sonata) became a burden for my family. My wife and I decided that we were going to make one last attempt to trade in the vehicle for something that was more budget friendly for our new situation. The associate that I worked with was Eronn and we could not be happier. He was the first person (after going to 3 different dealerships) who actually sat down and listened to me about what my family needed. I also appreciated the fact that he was 100% true and up front with me. He listened to the concerns that my wife and I had and the professionalism that he and the entire staff displayed was reassuring. There is absolutely no doubt that I will be contacting Eronn in the future for my families next vehicle. As a consumer, he set the standard for top line customer service!!!

devils15017

21 de mar. de 2016

From the first step to the last step, the process was fast and easy. Our salesmen was very friendly and knowledgeable of the product line. He listened to our needs and gave us exactly what we were looking for. The sales manager was also excellent to work with.

laynesilverman

17 de mar. de 2016

See comments from prior page. Personal lives of the sales employees should be kept to a minimum. Gabe used his personal experiences, and his baby on the way to try to sell. It was uncomfortable and unprofessional.

cjmanolios

15 de mar. de 2016

Very knowledgeable, helpful and friendly employees. This is my 3rd Elantra. Great car with a great price and service amenities! Wonderful car for the price!

jbarthurst

14 de mar. de 2016

I was treated really well and never felt any pressure to buy. The salesman Justin Gardner explained the options of the car with great detail.

pinzinga

11 de mar. de 2016

The only negative experience while buying the vehicle was the computer system crashing just as the purchase was being processed. Other than that it all went as expected.

Mhotrodd

11 de mar. de 2016

This is my second lease from Number One Cochran. I'll definitely be back. I was very happy with the service. I first looked at a vehicle in Monroeville but I wasn't pleased. Gabe showed me a vehicle I liked.

skisin

11 de mar. de 2016

I had one day to buy a new car. It took about 2 hours to choose a car, test drive and set all details. Letter in the evening it took only 1 hour to sign all papers and go home with a new car. It was fast and professional service.

clroof

11 de mar. de 2016

As of March 8, 2016 I am very happy with my new Elantra and very satisfied with the auto buying experience at #1 Cochran South Hills. I trust that any future needs for maintenance or service will be taken care of in an equally professional and satisfactory manner.

suzcaplan

11 de mar. de 2016

Love my new Sonata Sport and Cochran has the best selection around and an excellent and friendly staff who was there to help and make this an excellent car buying experience.

titusmack1988

11 de mar. de 2016

Was shown multiple modles and styles and was very polite and helpful and knowledgeable. I would definitely come back after having been there twice to get a car and have never had a problem

Sprink

16 de feb. de 2016

This was the best car buying experience I've ever had. I would recommend this dealership and the salesman. Everyone was so friendly and helpful. I will be back for my next vehicle purchase!

kia_owner

16 de feb. de 2016

Richard was very helpful, upfront, gave me all the infomation I wanted and needed to make the purchase that was the absolute best for me even with my credit not being as strong

J.GUMP

13 de feb. de 2016

Forget the assistant manager's name off-hand, but all was just fine. I had focused on an Elantra with trade-in of my 2011 Sonata when I got there. I didn't need a test drive.

KARPINSKI899

9 de feb. de 2016

I will only purchase from one salesperson - Erronn Fletcher. I have purchased multiple cars from the Cochran Group and Mr. Fletcher always delivers & exceeds my expectations. Looking forward to my next purchase or lease with Cochran & Mr. Fletcher.

PGHFISH02

8 de feb. de 2016

Had a suburban I loved. Due to mechanical and mileage issues had to trade in suburban. Cochran Hyundai made the transition very comfortable and easy. Sonata a easy change. Still room for everything. Will use Cochran in future for any vehicle purchase.

GOPITT

4 de feb. de 2016

This is our third car purchased from Ron, we live in Washington PA, but love Ron as a salesperson and will continue buying cars from him.

BIGDOG1951

4 de feb. de 2016

very nice dealership, would recomend this place to everyone. everyone is very knoweledgeable and is very helpful. this is the second time I bought a car here and would be back again

Phil H

3 de feb. de 2016

My experience at Cochran was great I was able to get the car I wanted and needed. The salesman was attentive and caring. I love my new car.

K_WILLIAMSON1

27 de ene. de 2016

I love my new Hyundai! I would recommend #1 Cochran Hyundai of South Hills to anyone. It's a very affordable brand and quality brand. Happy car searching!

MATTHEWT.TODD

26 de ene. de 2016

Brandon did an excellent job reassuring me and guiding me through the very stressful experience of buying a new car. He explained things thoroughly and was able to really help me. I felt like he really took care of me and was an excellent representative of Hyundai and #1 Cochran. Really very impressed from start to finish. I am so grateful it was such a good experience.

Nicoleelizabeth32

11 de ene. de 2016

Purchased my first brand new car from this dealership and the experience was great. Erron was great making the process smooth and easy and ensuring I got the car I wanted, I love my 2016 Elantra, and will defiantly be a recurring customer in the future. Its rare these days to find employees who really go above and beyond for their guests and Erron exceeded my expectation when purchasing my first car. He's fabulous and would certainly give him business again!!!

MARIAMHOUMIS

9 de ene. de 2016

Excellent service. We have purchased multiple vehicle here and intend to come back in the future. We have worked with Eron Fletcher every time and he went above and beyond to get us the exact vehicle we wanted. He is the best.

JACQUELINE1221

5 de ene. de 2016

Thank you guys for all your help. I'm in love with my car and grateful for all your help. Minus your finance dude. I don't care to ever deal with him again. Find someone who actually enjoys working with customers. You guys rock!

POPOVICHKM16

1 de ene. de 2016

I had a great experience at the south hills Cochran. Everyone made it easy and enjoyable. I will definitely regime to south hills Cochran again.

MICKNAN1954

30 de dic. de 2015

This dealership was clean & comfortable with plenty of seating. I was quickly greeted & engaged in conversation to determine exactly what I wanted & needed in a new vehicle. I was allowed to take my time with the test drive so I was familiar with all the features of the vehicle. After a few days, I decided that I needed a second test drive before making a final decision. Again I was allowed to take my time & made the decision to purchase the vehicle. The purchase process was easy.

CATHERINEMAE93

23 de dic. de 2015

Rich worked with me very thoroughly. Made my first car buying experience exceed my expectations. I expected to have a hard time with everything that needed to be done but that wasn't the case this time. He was very patient with the company I brought and me. Appreciate the service I received. Thank you !

DIPITTSBURGH

22 de dic. de 2015

My experience with Cochran HYU of South Hills was so satisfying that I made my purchase there with the confidence it was the right choice.

BDOERSCHNER

21 de dic. de 2015

I had a fantastic experience with this dealership. The staff was personable and exceptionally knowledgeable. I look forward to working with them again in the future.

TLASHINSKY

21 de dic. de 2015

Great service from sales person, manager was aggressive. Could have spent more time showing off the car. Also, would have appreciated the presentation of options.

LISASCOTT7375

21 de dic. de 2015

My overall car experience was exceptional. My sales representative took the time with me and understood my specific needs when looking for a car to fit into my budget.

NICKYS609

16 de dic. de 2015

Awesome service. Richard Tillman was the best salesperson ever and he made me feel very comfortable purchasing a vehicle from this dealership. He even fed me while I waited and I cannot thank him enough. I would highly recommend Richard as the guy to see.

ZERONSKI.DAVID

24 de nov. de 2015

The customer service at #1 Cochran was terrific. Ron explained everything throughly and professionally. It made everything smooth and easy. I appreciated the professionalism and would recommend to ofhers.

Jjezzi

18 de nov. de 2015

I leased a brand new 2015 Sonata on September 2nd. The car had to be transferred from the monroeville dealership. After I signed all my papers and was ready to leave, I was informed that the second key was lost. My sales person Brandon Davis told me he would have another one ordered for me. It's now over 2 months later. Multiple trips to the dealership and phone calls placed with Brandon and still no key. I will be trying to reach the general manager now to get a resolution. Terrible experience and customer service skills from Brandon. More then likely the last car I get from there.

PGMAHON

11 de nov. de 2015

Sales and service have met my expectations at all times. I have been a customer for many years. I have purchased directly or have been responsible for the purchase of 10 Elantras, 2 Sonotas and 2 Santa Fes.

MYANGELGIRL811

11 de nov. de 2015

Having a new sales person, he was very informed and asked when he wasn't. The entire staff I encountered were equally helpful and courteous. I am glad I chose this dealer.

HJCAPONI

11 de nov. de 2015

Salesperson Brandon searched until he found the exact car I want at a great price. Bought a 2016 Elantra with every option available. It's a great car and the purchase experience was pressure free.

KTRINITY76

10 de nov. de 2015

Ron Harris was great. He explained everything well and kept us informed during the sale. Bought a 2016 Santa Fe on a very busy Halloween day. I love my suv. I would recommend this dealership for a huge selection and ease of transaction.

Dimndblu2

9 de nov. de 2015

Came all the way from Hampton Roads VA. Back home to the best city in PA to get the best service at #1 Cochran! Thank you Mr Fletcher

STARMUCKS

29 de oct. de 2015

I always receive the best service and care. Everyone is always pleasant. This location is very conveniently located. I would like to see them get an expanded customer parking lot.

Donna

28 de oct. de 2015

I purchased my first Hyundai from this outfit many years ago. Had it serviced there and was treated good. Moved away and am now back in the Pittsburgh area. Restarted my relationship with them last year. They did not send me service specials. They refuse to give the customer a break. I chose them to fix my car that paid over 3100.00 They called me for my car inspection that cost 600.00. Would it be too hard to allow the customer know you have coupons on the website??? When called about it they treat your transaction like going to the supermarket. Getting your car repaired is not like going to the supermarket. I'm not expecting 50cents off a loaf of bread. What corporate greed took over South Hills Hyundai. Will not be going back to this place...would rather go to Pep Boys or Mr. Tire who looks out for their customer's satisfaction and includes a tire rotation with oil change PLUS let's you know when there is a coupon for that !!!While out of the area I've dealt with Moon Township Hyundai service department and treated fantastic. It was typical to give me breaks and deals.

SherriB

27 de oct. de 2015

From the first time my husband and I stopped by the dealership, Richard listened to my needs and concerns and didn't try to talk me into a vehicle that I wouldn't be happy with or that was above my budget. Although he checked in with me during the month that followed that initial visit, he did not beseige me with harassing phone calls or emails. We picked up my new Hyundai last evening and Richard (and Josh) made it so easy. I will DEFINITELY deal with Richard and #1 Cochran Hyundai of South Hills again when it's time for another car. Thank you!

LARGIRO

27 de oct. de 2015

Ron Harris is great!! He is the main reason we came back to this dealership to purchased our 2016 Elantra - We already have a 2012 Elantra...

SHAYE.GAETANO

23 de oct. de 2015

Eronn Fletcher got the job done that no one else could! He was great! Travis was also great in explaining pricing and what not! I walked out with a brand new Hyundai Elantra! I will definitely be back and will be recommending people!

ww2kbf

19 de oct. de 2015

My wife told me that she needed a SUV to replace her 2011 Elantra so her knees didn't hurt getting out of her car. I researched the small SUV and crossover vehicles and found that the Tucson and Santa Fe Sport had potential for her. Both offered the options she wanted and both were in her price range. She did not care for the driver's seat in the Santa Fe Sport, but really liked the Tucson. Eronn Fletcher took us for a test drive and she was convinced. Eronn and Travis worked with us to find all of the discounts available, including an Uber driver discount. My wife liked the bottom line and payments. We took delivery on Oct 8. She loves her new Tucson!

TONYGIGLIO

13 de oct. de 2015

Brandon Davis was outstanding. He was professional in all interactions; followed up with me frequently to answer my questions and provided requested information; and took ample time to explain my options, discuss financing and incentives, and explore vehicles in detail. He made the car buying process exciting and fun! Josh and Mike also were welcoming, friendly individuals with whom I interacted in the store. Customer service is a team effort, and I appreciate everyone at the dealership who came together to create a great experience for me.

NES22BARBER

7 de oct. de 2015

I feel this survey covers my experience with the dealership. Thanks for this opportunity but don't feel it necessary to write an extended review. The most important part of this purchase will be my satisfaction with the vehicle as I use it in the future.

CHEABNORTON

6 de oct. de 2015

Eronn made my experience excellent and very painless. I received the vehicle I wanted, in the color I wanted, and had it delivered on the next business day.

pmobrian

5 de oct. de 2015

Worst service department I've ever dealt with, I've owned 5 Hyundai vehicles, first time servicing mine at Cochran. Had it towed in with electrical issues not allowing it to start or turn off my electrical components. After allowing it to sit from Friday until Monday with these issues they told me my battery was dead and had to purchase a battery from them in order to diagnosis the electrical issue. Had they looked at it when I brought in maybe the battery, which was only two years old, would not have died sitting all weekend. Terrible rude service staff, never again will I bring my car here. They would not even complete my recall service without me purchasing a battery from them. No one should ever trust their car to them!

JEANNEGLORENZE

1 de oct. de 2015

I was very pleased with the service I received from the time I walked into the showroom through driving my new Elantra off the lot.

ROSATI.ELIZABETH333

28 de sep. de 2015

Rich was professional, knowledgable and a pleasure to work with. Please see previous page for additional details regarding our experience. He is highly recommended and we look forward to working with him again.

CORBININI

28 de sep. de 2015

Whenever I stop by I'm treated like family. Everyone is professional and experienced. I can't Thank you guys enough for taking care of me again.

KIMZOELLER

22 de sep. de 2015

Always a great experience working with Ron. This is my second car thru Cochran with Ron as my salesman and I would recommend him and the dealership to others.

DELEONIBUSMARIA

10 de sep. de 2015

This was my first time buying a new car. The whole experience was great and I'm very happy with my car. Ron was very knowledgeable and fun to work with.

DAN2J7YOUNG

10 de sep. de 2015

This is the second car I have purchase from this dealership. The experience was much better than the first time. Eronn Fletcher, the salesperson was attentive and very helpful. I am familiar with the service department, which serviced may last car and will likely service this one.

MIKED2112_628

10 de sep. de 2015

Purchasing our new Hyundai Accent for my wife was simply an excellent experience! I highly recommend this dealership to anyone in the market for a new car.

Steeler12

25 de ago. de 2015

Service starts with the phone call to set-up your appointment to have your vehicle serviced. Service department people are friendly and knowledgeable. They keep you updated as to what is going on with your vehicle so there are no surprises. The van driver dropped me off where I needed to be while my vehicle was being serviced. Very friendly guy with much good conversation. And Best of all the Prices are reasonable.

TOM.STRAUMAN

6 de ago. de 2015

Great experience. Brandon was very helpful. He went out of his way to get the car with the features that I wanted. I will be using this dealership in the future.

BURKE.SAMUELS

4 de ago. de 2015

Very friendly, straight to the point, but no hassle or haggle experience; i highly recommend anyone to visit if you are looking for a new vehicle, best vehicle experience we have ever had!

DREESE300XXX

1 de ago. de 2015

This our 4th Hyundai purchased from Cochran South Hills. We have had an excellent experience every time. Friendly, courteous, knowledgeable people, and never any pressure. We received fair prices on trades, and on the new vehicle purchases. Just a great place to buy a car!

KEVINERDNER

27 de jul. de 2015

Called ahead and gave stock number of vehicle we wanted to test drive. When we arrived we waited an hour for them to pull the car out of the lot and fill it with gas. We stood on the curb waiting the entire time. No respect, and nobody apologized. Then we ran the numbers and the sales manager would not give us the advertised offers. I had to open the HyundaiUSA website to show him the offers, then he still wouldn't give them to us as he said he didn't have them in his paperwork. He only gave them to me after I mentioned false advertising. If my wife didn't really want this car I would have left a long time ago. I will not be returning to Cochran of South Hills, and I suggest you don't either.

Eronn

8 de jul. de 2015

Eronn was Great with us. He help my daughter with her purchase and me with my lease. Beside his knowledge of the inventory and the available specials, I was very impressed with his level of customer attentiveness. Upon arrival for our appointment, Eronn greeted us at our car opening doors just like a gentleman. My first experience with a dealer and it was wonderful.

Diatrah

29 de jun. de 2015

My mother and I had originally came to test drive a used Elantra. The car we were wanting to see had already been sold, bummer! Eronn asked me a few different questions based on what we were hoping for in a vehicle and gave us a couple of options in other used vehicles. After a test drive, we were still torn. Eronn offered to draw up all the numbers so that we could see what the monthly payments would be like for both the used and a new vehicle side by side. We ended up going for the brand new Hyundai Elantra and couldn't be happier. He is a great salesman and made us feel comfortable throughout the whole process. He even laughed at a couple of my jokes! From what I saw, he does a great job of feeling out his customers and adjusting his demeanor to suit theirs and make them feel as comfortable as possible. Great guy!

kerri

25 de jun. de 2015

I had a bad experience with Bowser hyundai left there and on the same night made it to # 1 Cochran South Hills and was introduced to Brandon Davis. from the moment I met him he made me feel at ease..he listened to what I was looking for and answered all of my questions. The manager josh barszczowski was great as well. From now on i will not go anywhere but # 1 Cochran of South Hills and i will recommend them to others as well.

MTODD0

23 de jun. de 2015

I am so thrilled with the vehicle I purchased. I could not have asked for a better car buying experience. The Dealer was incredibly helpful and knowledgeable.

SSSANTOS313

20 de jun. de 2015

Best dealership around. Really friendly and helpful. They're down to earth and don't just try and take your money. They look out for you and give you the best deal.

JROSENSTERN

18 de jun. de 2015

My Hyundai Elantra (2015) (Limited) is the most comfortable car I've sat in. There's plenty of leg room and supportive seating. Driving is smooth and quiet. Visibility (have backup camera) is very good. I definitely recommend this car!

Samantha OBrien

18 de jun. de 2015

I picked my car out and worked over the internet to get the car and deal I wanted. My salesperson was informed that I had a busy day and wanted to be in and out quickly on the day we picked-up the vehicle. Everything went very smoothly!

LUCCASPG

12 de jun. de 2015

very good people and sales but bad place and location, not well structured and does not seen to have good influence ti be able to arrange good deals

PATRICIA_TODD

11 de jun. de 2015

I had a very good salesman, Brandon Davis, who was friendly and courteous the entire time and answered all my questions regarding the purchase of my vehicle, a Hyundai Tucson.And no, I am not related to him and never met him before nor was I referred to him by anybody else..he was just a nice guy and I felt comfortable talking with him..and I think that played a big part in my decision on buying my new vehicle from him!!

RBIONDI57

11 de jun. de 2015

The dealership was friendly and courteous making this a pleasant buying experience. Our salesperson Gavin was very knowledgeable on the car and made sure that it was ready in one day. The dealership knew that I had a prior engagement and was as accommodating as possible to ensure that I completed everything as quickly as possible.

MIHH68

5 de jun. de 2015

Gavin Melan was every thing I was looking for in a sales rep. Friendly, well dressed and very understanding. Every question I posed he immediately knew the answer. He went above and beyond and even helped a few days later when I found out my phone was not compatible with the vehicle. When I returned with my new phone, Gavin immediately met me at the door and uploaded my new phone. He felt like family, and now he is my main Hyundai family member.

zibrik

31 de may. de 2015

I made an appointment to merely have my oil changed three (3) days in advance, dropped the car off the night before. I call the 800 number for the service department, and of course, nobody answers. I leave a voicemail for a callback, which, you guessed it, never came.I call back again and finally reach a human being around 3 PM. He tells me my car is next in line.I planned to take the T from work during my lunch hour. But seeing as how I normally take lunch around 12-1, and the work didn't start until 3, change of plans. I had to leave work early to take the T to get there before they closed at 6. As a result for leaving early, I got the added bonus of having to go to work this weekend, when I normally don't, and catch up on what I missed.Thank you Cochran Hyundai for putting mystery in the service appointment making process. Isn't the point of making an appointment at 9:15 is that will be when the work is actually performed? If not, what's the point in making an appointment?Epic fail.

MAZIEPOOH

28 de may. de 2015

Great Service! Friendly staff!! nice cars!! I would recommend too other. Like the no haggle price. Bob was salesman was super!! Thanks for a great experience!!

sarahmurtha1986

28 de may. de 2015

I've returned to Cochran 3 times - I know I will get a fair price and the vehicle that suits my needs every time I work with them. Bob Pasella was wonderful to work with. He respected my time & needs & worked with me to get the best vehicle for me.

GOLFMAN_412

22 de may. de 2015

Both the dealership and salesman offered the best buying experience I ever had and I've bought a lot of new cars. I'll return for all my future purchases.

JohnatShannon

21 de may. de 2015

First service experience at this dealer's service department. Had a long list of things I wanted done. Excellent experience all the way from drop-off to pickup. Just moved to the area near this dealership, but I am now convinced that the new car I plan to get in Spring of 2016 will be bought from #1 Cochran. Thanks a lot, guys, for helping me make a tough decision on which car to get next and where to buy it.

csd2011

30 de ene. de 2015

I bought my 2015 Elantra here back in October of 2014 & loved the experience. Everyone was extremely friendly & took their time while helping me get through all of the papers & learning about my new car. My first oil change experience was great as well. They got me in with in a week of calling & it took maybe an hour for them to finish it up. Just yesterday I had a flat tire & hyundai 24/hour roadside assistance was great as well. I wish the car came with a spare for them to change though. Instead they had to tow my car to the dealership & they were able to repair the tire by the end of the night. Which was awesome since it was a little inconvenient being towed all the way back to the dealership. Overall I love the staff at this dealership & recommend going here if your looking for a Hyundai! One thing I will say is that my 2015 Elantra Limited came with very poor leather seating. (Atleast in my opinion) I weigh around 130 lbs & my drivers side seat is already dimpling pretty badly & I've only had my car for 3 months... I think Hyundai definitely needs to improve the thickness and/or quality of the leather. The price isn't too bad...but for the price I personally think it should be better quality. Other than that I LOVE my car. Drives great, sounds great, looks great & is extremely comfortable! PS I completely forget the name of who I worked with...but all of them seemed awesome!

Scotty

14 de ene. de 2015

Well I started out with a flat tire and had to have my 2014 Hyundai Elantra taken to the Cochran to get it replaced. I dropped it off the night of the flat 11/19/14 and they had it done the next day. So all is well so far, the cost for the replacement was about average so no complaints so far. But now for the worst part, once I had it home I noticed scratched on the the roof and across the top of the passenger door. It looks like someone placed something that was about 2ft wide on the roof and then pulled it across the roof and off the car. I bought the car from a Hyundai dealer with approx. 4500 miles on it and at the time of the service it had 5662mi. Someone was with the car from the time of the flat until it was dropped off at the dealer, I actually took a taxi from the dealer to home, so it didn't happen from the tow in. Well I called the dealer up and they said there was nothing they could do about it. Actually, Cheyne told me "prove that we did it". How do I do that, they were not there when it was dropped off. I am not one to post things on the internet, actually this my first time since I am not getting anywhere with the dealer. I did run it back in after repeated calls and they spent about 20min buffing out what they could and then told me if I wanted it fixed it would require the roof and doors to be repainted, of course for a cost. So here I am with a practically new car with $1,000+ worth of paint damage just because I took it in to this dealer for a flat tire. My question would be how do I prove they did it? Even if I said I had pictures from the day before (which I don't have), that would not be proof because they could say it happened from the time I took the picture till it got to the dealer. The car is in the area and I would like to continue to take it to a factory dealer for some services to keep with the warranty. Does this mean the next time I need factory service I need to take pictures of every inch of the car and have the dealer sign off before they service it? I have pictures of the vehicle before it went in but they were from weeks before so they don't do any good. And it's not like I took close up pictures of the area they damaged to compare. All I know for sure is that the scratches were not there when the car was dropped off and they were there when it was picked up. Most expensive flat I have ever had.

Sydnie Tutino

15 de oct. de 2014

It's been a rough journey for my boyfriend and I to find a car. We've been to multiple dealerships until my grandfather recommend #1 Cochran. I'm so happy he did! We got an immaculate vehicle and friendly, quick service. We know what we wanted before coming in. We called and asked if the vehicle we were interested in was still available and it was so we went in the same day. We took the car for a spin so that I was sure it's what I wanted and k instantly fell in love! They really worked with us to find financing that worked for us. I would give this place and all of the employees I came into contact with 100 stars if I could. I 100% recommend this place!

Staceypcholinski

17 de ago. de 2014

My husband and I had a great experience here at Hyundai of South Hills, especially with the help of Gavin Melan and Dave Ganser. Gavin was our sales consultant and he was so great to work with; very knowledgable about the car, wrote back promptly to my email inquiries, and was very informative in this process, therefore I had a wonderful car-buying experience! I would HIGHLY recommend to come here for your next car...and ask for Gavin/Dave!

pbnjkid

16 de jul. de 2014

The best car buying experience ever. Walked in, told Bob exactly what I was looking for and my budget range. Bob got me the right car at the right price, the first time with no hassle. Got the paperwork done with Josh quickly and efficiently and out the door. AWESOME!!

aidan1996

4 de jun. de 2014

Wayne was wonderful, he was able to get us the vehicle we wanted in the color we wanted for a price that we were willing to accept. The dealership was very busy as it was the end of the month, however, Wayne went above and beyond to make sure we were well taken care of. Great experienced...Will definitely go back again and hope that Wayne is still there.....

gn072768

3 de jun. de 2014

My husband and I were looking for an inexpensive second car. We came in not knowing if we would purchase or lease this car. We had never leased a car before in our 50 years together. We really did not know what leasing all included. One thing we knew for sure was that we really wanted to keep the monthly payment low since this was our second car. While we were waiting in the showroom a very lovely young lady named Samantha Vilga came over to us and introduced herself , and for sure this is when our wonderful experience began. Samantha immediately made us feel comfortable,offered us a beverage, and through conversation helped us sort out what we were looking for in a car. She is so knowledgeable on all the makes and models of the cars that with her help and expertise we settled on an Elantra . We went for a test drive and really did like this car. The only problem was that I was used to a 6 way power seat with lumbar support. When Samantha realized this she quickly showed us the Elantra Sport and to my surprise she showed it to us in my favorite color (bright blue).Samantha remembering that we had said early on that we needed to keep the monthly payment low she showed us both the payments for purchasing and leasing. We chose leasing because the payments were lower. We will recommend our friends and family to #1 Cochran solely because of our great experience with Samantha Vilga . You have a valuable salesperson in Samantha. She not only knows how to sell cars, she knows how to build relationships. I myself have been in sales for 37 years, and I know that these two qualities is what builds true success. George and Nancy Jones - Baldwin Boro

aszerbini

2 de jun. de 2014

Matt and Wayne were knowledgeable and assured I purchased the vehicle that was suitable to my needs, Car shopping made easy! Not your average car shopping experience. My second vehicle at 1 Cochran since relocating from So Florida in 8 years ago. Matt and Wayne treat you like family. One of my best vehicle experience shopping! They will always have my business!

Chefjoe52

31 de may. de 2014

Wayne Preusser is the best salesman I ever had! His knowledge about the car we purchased his customer service was outstanding! The best! Thank you!

hyundaibuyer2011

20 de may. de 2014

My car had recently been hit and totaled and so I needed a replacement quickly for work. Called in to the dealership about a 2011 Hyundai Sonata Turbo that I had seen on the website and they told me to stop in to check it out. Wayne Preusser helped me through every step of the process. First, he took me out to the car and explained all of the buttons/pieces of the car and what they controlled. He was very knowledgeable about the actual make-up of the car as well. You would have thought he built it himself! Once we were done with that, I was able to take it out for a spin and let me tell you, it was one of those "love at first drive" moments. I actually enjoyed driving the car and I still do three weeks after owning it. I look for excuses to get behind the wheel everyday. I didn't purchase it the first day because I had not received my settlement check in the mail yet. Wayne did not press me to buy the car and understood. I came back the next day when I knew what settlement amount I was receiving and bought the car. The dealership detailed the car for me and even though it was about 10 minutes after business hours, Wayne still stay an extra 15 minutes to show me how to hook my phone up to the bluetooth and how to work the XM radio/inner car controls. Overall, a wonderful experience! Thanks Wayne!

alabamabill

11 de may. de 2014

This was the best buying experience I've ever had! Plainly put , this is the only company to buy a car from. The price was great, the people were so friendly. The Cochran experience is the only way to buy a car.

paul-byers

5 de may. de 2014

Painless. Friendly. Thorough.we went in 1900 had a great car and we found out it still has a great car in so we pick the new one and its been tastic thank you

torchio1

4 de may. de 2014

Purchased a new 2014 Sonata last week from Cochran. Gavin was outstanding to work with, one of the best salespeople I've ever dealt with. Ian in finace was equally professional and honest. I would highly recommend Cochran and both of these gentlemen to anyone shopiing for a vehicle.

aoliver

2 de may. de 2014

1. Wayne Preusser is always friendly, customer-focused and very knowledgeable about the product and services available. 2. The entire staff is always friendly and helpful.3. The dealership always has a great inventory so that I don't have to wait for a vehicle.4. The service department is provides service reminders, thorough explanations regarding work to be done, in addition to quality service work.5. Once the sale is completed, Wayne doesn't forget who you are. He is available whenever you call, or just show up with questions or concerns.

kmccollum4345

30 de abr. de 2014

I brought my vehicle to this location to have a recall issue addressed and to have a check engine light diagnosed/repaired. I had to make 2 visits to get everything completed due to parts needing to be ordered, but I worked with Cheyne Brooks who made the process as easy and convenient as possible for me. The service was done very fast and all of my questions and concerns were answered promptly and effectively. I give high marks to Cheyne for his friendly demeanor, customer service skills and attention to detail where customer convenience is concerned. I also give high marks to the technician(s) who did the work as it was completed even faster than could be expected. Overall, my experience at Cochran Hyundai Service Center was a very good one and I wouldn't hesitate to take my vehicle there again in the future.

Meyerat1430

25 de abr. de 2014

It was truly a pleasure doing business with Wayne. He is extremely knowledgeable and passionate about the product he is selling. So many good things to say, just going to highlight a few...+ Took the time to understand what features were important to us AND which ones were not.+ As current Hyundai owners he took time to understand our experience with our '04 Elantra.+ Based on that feedback he thoroughly explained how Hyundai had improved those features/issues we had experienced+ Thoroughly explained features/improvements in new model. Literally blew our minds! We had no idea of all the improvements that have been made over the years.+ Really appreciated the pricing options and the fact that we did not have to haggle over the price. + Wayne mapped out 3 options on price/financing based on the available incentives and clearly explained how those numbers were determined. I had researched options on Cochran's website so I knew what I was going to pay. Wayne practically matched it to the penny. No surprises, Check out was a breeze!Thank you!

RebPgh

16 de abr. de 2014

We had chosen to buy a Hyundai Santa Fe Sport with specific options. Just didn't know the color. A dealership had given a good price once we decided on the color they would dealer trade for the car. Cochran had a color we hadn't seen. Just so happened that this car was the exact package we wanted and we liked the color. They asked if they could give us a price, we said ok, even though the dealership wasn't close to our home. The no haggle pricing came in $1,000+ below the other dealership. We enjoyed our purchasing experience with Cochran.

pdsrox

15 de abr. de 2014

Wayne Preusser is an outstanding employee at Cochran Hyundai of South Hills. He showed us many cars, all the features in those cars, answered every question we had about all the models. He was so friendly that he made us feel so comfortable there at Cochran and he is why we bought a car there. As we test drove the different cars he was able to explain about them and help us figure out what we wanted in a vehicle. It was his expertise, personality, and experience that we needed and enjoyed. Yes enjoyed. There are not to many employees like him left out there. We have shopped at a different dealership for many years and just wanted to see what it was like at Cochran. Well, we are telling everyone we know to go to Cochran now. Not only was Wayne great to us, Matt Ross helped us on the price of the car. Ian Renter really went over the financing that we needed. Ian explained so much in a professional manor but with such a caring for our situation and with the exact financing plan we needed.Thank you Wayne, Matt, and Ian!!!We could have not been serviced any better by anyone out there.Cochran Hyundai of South Hills should be proud of these employee's, what they do, and what they represent!Paul and Lisa Shanta

mesko2875

10 de abr. de 2014

Bob Pacella made the buying experience stress free and enjoyable. He explained their new sales process to me and gave me the information I needed to make an educated decision about my purchase. We went out to the lot to look at a similar car and he explained all the amenities and options I had available with the car. I mentioned that I was also looking at the Honda Civic and instead of pressuring me to buy the car on the spot he encouraged me to do my homework on both cars and come back if I decided to purchase the Elantra Coupe. I did my homework and I did come back and purchased the Elantra Coupe. I got a great car from a great dealer! If you are looking for a Hyundai go to Cochran of South Hills and see Bob Pacella. He'll treat you right!

Urbanek

8 de abr. de 2014

Mr Pacella was great. My best buying experience in a long time. I would tell anyone to go see him at Cochran. This is my second car and I will be back. Bob Pacella was just great. Your lucky to have him at #1 Cochran.

gpfeifer

8 de abr. de 2014

I had a bad experience at another dealership that I went to. My sons said to go to #1 Cochran. I made an appointment for Saturday at 9:00 and when we walked in, there was a board with "Welcome Gail Pfeifer" on it. That made us feel special. Bob was great. He took time with us and showed me the car that I was interested in and I took a test ride. Ian, the financial person was also terrific. He made every effort to get me a good deal. I love the car. I would highly recommend Bob and Ian. They were great.

norb987

6 de abr. de 2014

My wife and I decided that we needed to replace our aging minivan and we considered several different makes and models before coming to Cochran. We came in to Cochran looking for the right car for our budget. The staff was courteous and friendly and was interested in our needs. We came in asking about a smaller car that we thought would fit into our budget. Bob Pacella recognized that the car might not be a good fit for our lifestyle and gave us some ideas on how a new Santa Fe would fit into our budget. The sales process was explained to us and they made us a great offer on our trade. We quickly agreed to a purchase price. It was one of the easiest and most stress free car buying experiences we have ever had. All of the staff there, including Bob, Matt Gerlach and Elaine Corbin made us feel at home and were wonderful to deal with. We are very pleased with our new 2013 Santa Fe and we were very pleased with the way we were treated.

justerini

1 de abr. de 2014

We found everyone at the dealership friendly, efficient, professional, and thoroughly trained. We have purchased from this dealership before and we came back because we were thoroughly satisfied with both sales and service departments. Wayne made our buying experience easy and enjoyable; he matched the financing plan we were prepared to use, so we decided to use his plan. Very impressive!

metz1

20 de ene. de 2014

The three gentlemen mentioned above are extremely professional, friendly and courteous. They know their job extremely well. Vince Altrudo has been my mechanic since I purchased my Tiburon in 2002.He has always serviced my car in an impeccable manner and has never made a mistake in servicing my vehicle. I would recommend this dealership to everyone. It is an extreme pleasure to deal with such professionals and to have your car serviced quickly and correctly.Sincerely,Jim Metzmetzatduq.edu412-343-4806

Joanspurses

1 de ene. de 2014

Gavin was excellent to work with! He was honest, patient and worked very hard to fulfill our needs with picking out a car. When we walked into The dealership we were not even sure we wanted a Hyundai . But it was such a customer oriented experience and we ended up loving the elantra. There was no pressure at all! Hi highly recommend Gavin and this dealership.

Sage23

4 de dic. de 2013

Samantha did a great job answering our questions and we were very pleased with her professionalism and the price we got. She is very knowledgeable about the cars and features.

Manfredi

3 de dic. de 2013

On 12/2/13 Cheyne Brooks went Above and Beyond to take care of me when I came in for Service on my brand new Tuscon. He was extremely curtious. Took care of me right away and even gave more time to ask him a few questions when my vehicle was done. He walked me to my vehicle (extremely professional) but made me feel very comfortable with the questions I was asking. You can tell he was NOT bothered, just there to help. The entire Service Dept at South Hills I feel go out of thier way for customers. Most places don't even come close to that type of Customer Service. That was my second experience at the Service Dept., and each time was Great. It sure helps because who wants to be there after work, like I always have to go. ALL those guys there are so very nice. I did purchase my vehicle at Monroeville, so not sure what to expect when I go to there Service but I certainly hope it will be as pleasant as South Hills.Maria Manfredi

susankowalski

2 de dic. de 2013

Cochran #1 says it all.....They have certainly earned a #1 status with me.I am so happy with the deal I received on my new 2013 Hyundai Elantra.Bob made it so easy for me to make my decision on the car that I just love!! It was my pleasure to do business with Bob and the great staff at Cochran.

tuscany

2 de dic. de 2013

When we walked in we were greeted by Tom Glumac the General Sales Manager who was very pleasant. Our Sales Consultant was Wayne Preusser and he made our experience there a memorable one. He is the nicest, most helpful and knowledgeable salesperson I ever dealt with. He made the time there a fun one...how often can you say that. Serious and humor is a great combination. We had a nice time and even through buying a car can take some time our time with Wayne was enjoyable and believe it or not I did not mind at all. He is going to be my family's salesperson always and we will recommend him and Cochran when family or friends are looking for a car with a great experience. Finally, Ian Renter made the financial part a breeze.

mikeymo32

23 de nov. de 2013

Brett was great...he is an upfront sales rep. I like being told how it is and he is very truthful and answering all the questions I had about my SanteFe I purchased. I also like the no hassle pricing. Using the fair market pricing and doing some personal research on my own I found out that I was able to get the best deal possible. Even though when I came in to look at vehicles it was very busy with other customers Brett greeted me and made sure that I was on the right track to begin looking at cars. Brett also made sure that as he was working with other people at the time he made sure any questions I had he gave me his full attention. Ian also made life easy and smooth when it can time for the final paperwork explaining all the details of the warranties and what to expect during the whole financing process. We are a Hyundai family my wife has a Veracruz and now myself with a new SanteFe I would recommend South Hills Hyundai to any one looking to buy a Hyundai. Great experience, and quality people.

Jmo132

23 de nov. de 2013

I received two recall notices in the mail. I had an oil change and one recall issue scheduled for 11/22/13. And had to schedule the second recall issue for 12/13/13. There was some mix up where I thought I was waiting for service but they had me scheduled for a drop off. However, not only did they finish the maintenance in under two hours, But they were able to attend to both recall notices and an oil change. Plus they did a thorough check of my breaks and other systems and recommended upcoming maintenance issues without trying to sell me things that I don't need. Everyone was very professional and friendly. I usually dread dealing with car maintenance and shops pushing extras on me. But the people at #1 Cochran Hyundai made it pleasant. I will definitely return in the future!

sjkrepp

21 de nov. de 2013

Cheyne is always friendly and professional. The time quotes for the services are always within 5 minutes of the time quoted(very rare in other places) The waiting area, although not fancy, is always clean and comfortable. (a BIG plus) In the almost 2 years I've had my sonata, every service visit has been handled in the same friendly, professional way by Cheyne.

ywbutterfly

20 de nov. de 2013

I was sent a reminder of upcoming service due and followed through with auto butler winterizing my car. i was very pleased with the outcome. the service was expedited in a timely manner. My car looks showroom new, I have received lots of compliments. I would recommend COCHRAN of South Hills.

djones65

19 de nov. de 2013

the car buying experience was awesome the Salesman's knowledge and attention to detail and assistance giving me one on one assistance and care as well as the follow up.I will definitely recommend Cochran as the go to place for the purchase of a vehicle.I couldn't be more happy with my purchase or the customer service.

Veje24

1 de nov. de 2013

My experience with Cochran was great. Your staff are all knowledgable, courteous and friendly. Have purchased many vehicles from you over the years. Thank you

BrentBeatty

21 de oct. de 2013

Great experience purchasing my used Hyundai Sonata. Samantha was a great sales consultant that answered all my questions and helped out with everything I needed and asked for. Even through a few minor hiccups in completing the deal and my busy work and school schedule, they were more hospitable and patient that I could have asked for. Their pricing was extremely competitive, and the financial paperwork was so fast and simple that I was in and out of the door within a half hour upon my visit to complete that task. I would highly recommend Samantha and #1 Cochran to any one.

lindsayrae

18 de oct. de 2013

I had a wonderful experience shopping for my car. Never buying my own car before I was very nervous. From the time I went into the store until the time I left with by new car Brett was awesome. He was so informative and helpful. He was not pushy at all and he made me feel very comfortable in all my decisions. Leasing was something new to me and he was very knowledgeable on helping me make my decision. I couldn't have asked for a better experience in shopping for a car!

Clouds63

17 de oct. de 2013

Bob Pacella and Ian Renter both worked very hard to get me exactly what I wanted/needed. I gave them a few cars I was interested in from the website and they had me financed and ready to go within 24 hours. They were both super nice and very informative. I got a great car for a great price. I am very satisfied with the experience. I would recommend these two guys to anyone!

ywbutterfly

5 de oct. de 2013

I worked in sales for 13 yrs so I have an appreciation for good customer service/care and that exactly what I received, Ron provided that. He was personable, professional yet not pushy. He explained and showed the various features of the vehicles that was being considered and listened to what I liked or was looking for ie color etc.He made it a pleasant experience not a long drawn out process, even my sister who was with me said he was very nice. Ron followed-up and followed through on the smallest of details from syncing my phone to straightening out my plate.....I would recommend Cochran Hyundai of South Hills as the place to go and Ron Harris the person to see. Thank you for your service! SMosley

4000

24 de sep. de 2013

Friendly staff and auto was ready before time scheduled. Thanks for unexpected car wash. Will be returningfor inspection with coupon offer. IIs there an expiration on coupon?

tdonahoe

20 de sep. de 2013

I had an excellent experience recently in leasing a new Hyundai Sonata from Cochran Hyundai South Hills. My sales consultant, Brett Lewis, was outstanding. He was very pleasant to work with, extremely knowledgeable, and went out of his way to help me with this process. Everyone else I had contact with, including Matt Ross and Ian Renter were also very friendly and helpful. The entire process was efficient and pleasant. I had previously brought my old Hyundai to this dealership for service, and I have been very impressed with the service department. Now, I can also highly recommend the sales department as well.

grummpy11

19 de sep. de 2013

Online scheduling is a big plus. A reminder is sent via e-mail, which is a nice touch. Mr. DeCenzo was very pleasant during the check-in process. The work on the faulty Tire Pressure Monitoring System was completed within an hour. Mr. DeCenzo explained the work performed in a pleasant manner, and away I went. This was covered under Hyundai's warranty, which was a BIG plus. Kudos to Cochran and Mr. DeCenzo.

switek

18 de sep. de 2013

Great experience! Wayne was very friendly and the perfect salesman in his knowledge on the features of models we were looking at. Usually it is a stressful situation when looking for a new car, but Wayne made it very easy. After purchasing our car, Wayne contacted us the next day to see how things were going, if we had any questions and if we were satisfied. And we are! If you are looking for a professional salesman who will go the extra mile to make sure you are a satisfied customer, we highly recommend him.

Natty

3 de sep. de 2013

Had a somewhat complicated situation going in and Gavin was very helpful, understanding and patient throughout the whole process. He helped me find the best car for me and explained the financing options very thoroughly and answered all my questions. He was very friendly, pleasant, and went above and beyond to make my experience a good one! Would highly recommend.

mlm97

2 de sep. de 2013

Wayne was very professional and friendly... easy to talk to; easy to work with. He opened the conversation by reviewing a brochure that explained how #1 Cochran does business. I wouldn't have expected that to be helpful, but in the long run of the sales process it was. When I asked him to tell me a little bit about the Elantra, he opened the doors of the showroom model and reviewed many features, then opened the hood and then the trunk. He explained the equipment and various operations under the hood. This guy knows cars so well he can translate for the layperson, which is incredibly helpful. As a woman, I felt very respected. Having done test drives in the previous 8 weeks at (non-Cochran dealerships) Mazda, Honda, Subaru, Toyota, and Ford, I was not treated as though I had much knowlege. Thank you for the respect that you showed to me, Wayne! Additionally, Wayne showed a great deal of patience and was not hard-sell, which ultimately led to the sale. I arrived at your dealership around 1:45 on Friday afternoon; spent time there until 3:30 and then came back at 6 with my mother who is one tough cookie. Wayne never missed a beat. The car that I wasn't sure I wanted due to the fact that it had a black instead of beige interior, became the car that I bought. And happily so, I might add, thanks to Wayne cooperating on four different test drives of the Elantra models. He even went so far as to show me leather samples that might be used if I decided to have an outside replace the black leather wih beige. He also went so far as to introduce me to a service tech to verify whether or not 16 inch snow tires might be a possibility on the model I was interested in. The morning after I purchased the car, Wayne left a message on my home phone asking if I had any questions and left a cell phone number in the event that I did. Wayne doesn't know it, but he is singlehandedly giving car sales people a better reputation. That is a really big deal, in my opinion. Thank you for a pleasantly surprising experience.

Mkhdjh

1 de sep. de 2013

We came to buy our first new car, and Sam made us feel very much at ease and easily answered any questions we had. Knowledgable, friendly, great incentives, overall very positive experience.

molliet

27 de ago. de 2013

This was my first car-buying experience. I came to Hyundai because of the incentives I found online. I had looked at other cars and dealerships and was still weighing my options. It only took 30 minutes and a test drive with Bob to convince me that I wanted to not only by a Hyundai, but one from this dealership. Bob and every member of the team I encountered was knowledgeable, friendly, and patient. I was overwhelmed at the situation of buying my first car and Bob put me at ease, answering every question and encouraging me to take as much time as I needed to make the right decision for me, regardless of where I ultimately decided to go. I'd recommend visiting Bob or any member of the team at #1 Cochran Hyundai of South Hills.

mspahr2

25 de ago. de 2013

Came in to purchase my first car! After looking at a few different dealerships and cars, Brett was a huge help explaining everything and left very happy with a new Hyundai Elantra! I will definitely use the dealership in the future! Also very fast, had to go back to school within a day and went in Friday and picked the car up Saturday morning! I would recommend to anyone!

cpatton313

25 de ago. de 2013

Came in to purchase my first brand-new car and Sam made the process easy and painless! She was very knowledgeable and enthusiastic, and didn't make us feel pressured to buy (as so many other dealers do). We left after a very short time with our new Elantra and I love it more every day! Thanks, Sam!

coyote1062

24 de ago. de 2013

Totally awesome experience! Wayne was fabulous and very knowledgeable. Tom and Ian were terrific. Working with this dealer was so easy! I strongly recommend them. Great job!

pothole61

22 de ago. de 2013

Went in for the scheduled 6 months check up and an oil change. Hardly cracked my book when it was done. Cheyne gave me all the details and advised that the brakes and tires had also been checked. Cheyne was very friendly and answered and knowledgable. I had a pleasant but short experience.

exmanxomefoe

20 de ago. de 2013

Sam worked with me to make my first car buying experience informative, pain free, and fun. She was always available to answer my questions, gave a great overview of the features of the car during our test drive, was knowledgeable about the trim packages, and located the car with my preferred color and interior. I really liked how she communicated with me over email and texts, as these are my more commonly used forms of communication. I did my background research on pricing in the area and your price point really couldn't be beat. When I received my new vehicle, Samantha made sure to go over everything one last time, checked the car to make sure it was perfectly cleaned, and sent me on my way. I would recommend both her and the Cochran Hyundai South Hills dealership to anyone I know looking for a great car.

yfranke

17 de ago. de 2013

Bob Pacella is a really nice guy and a great saleman! Very friendly and personable. Bob was very noligable about the car I purchased. I was a little nervous about buying a new car after 11 years, but Bob made me feel comfortable. He showed me several buying options to choose from that would accomodate my needs financially. First impressions are important to me when it comes to sales people, and Bob is one of the best!

lesabre119

14 de ago. de 2013

My vehicle was due for its six month AutoButler application. I dropped the car off on Tuesday morning to Nikko (who let it be known, is an excellent service advisor) and picked it up later that evening. Matt Gerlach, the service manager, was the only person still at the service counter when I picked up the car around 6 p.m. He brought the car around for me and I proceed home. After getting out of the car in my driveway, I noticed that the hood, passenger front fender, passenger front door, and windshield was coated in overspray, which resulted from the tire shine chemical that is applied to the tires after it is detailed. After realizing this, I immediately got back in the car and drove straight back to the service department. When I arrived, Matt was too pre-occupied on his cell phone, than to take the time to greet me. After informing him of what the situation was, he replied "ok" with a tone of total disregard. I proceed to lay the service invoice and my car keys down on the counter and Matt started yelling "YOU DON'T NEED TO SLAM YOUR KEYS DOWN LIKE THAT". I then replied, "I did not slam my keys down". He then replied "YES YOU DID". First off, if I would have slammed my keys down, the whole dealership would have heard it. Second off, I would never do such a thing. Third off, who is he to reprimand me, THE CUSTOMER, for something I didn't even do. Keep in mind, he never even had the courtesy to put his phone down during this whole conversation. When I asked him if he wanted to come out and see the car, so he would know what I was talking about, he said "no". As you can see, my concerns weren't really important to him. With that said, I told him that when I picked up the car the following day, I expected it to be in acceptable condition. Of course, they cleaned the car all over again and Nikko called me around 9:30 a.m. to tell me it was ready for pick up. When I picked up the car, Nikko was genuinely apologetic and looked over the car to make sure that everything was satisfactory. Those are the actions of somebody that actually cares about a customer and their vehicle. Now, one would think that if a person held the position of "service manager", that they would go over and above when it came to customer complaints and concerns. It would have been nice if Matt would have showed a genuine concern for me and my vehicle. If he would have said "Oh I am sorry, we'll fix the problem" or said "Let's take a look at it", then I wouldn't be writing this review. But, he obviously thought that giving me an attitude and yelling was a better way to deal with the situation.I think that #1 Cochran should maybe give Nikko DeCenzo the title of Service Manager, because he actually CARES. Matt and his low level of customer service convinced me to go else where for my vehicle's needs and I will never recommend #1 Cochran to anyone ever again. So, if you're looking for a dealership where the customer is treated in an inferior manner with a side of attitude, then the service department at #1 Cochran Hyundai is your place to go! If you want you and your vehicle to be treated with the upmost level of customer service, then go to any other dealership in Western Pennsylvania. I can bet that no other dealership would ever treat a customer in such a poor manner.

katelacayo

11 de ago. de 2013

Bob Pacella is one of the most responsive and best car salesmen I know...and I am in sales...so he gave me just the facts I needed and then went to bat for me to get the price point I required to buy a new car...twice now.... in 3 years...I did and will go back to him when I need to purchase again..he even came in on his day off to allow me to pick up my new car when I needed to...he has always gone above and beyond in my book...the service staff at Cochran in Dormont are also exceptional...from personal call backs and getting me the appts I needed when they were convenient for me...

valerie.udeozor

11 de ago. de 2013

Ron Harris is a great salesman. He truly looks out for your best interest and gives impartial and helpful guidance when helping you make your decision. Everyone that worked with me at Cochran was friendly and knowledgeable. I'd definitely return for another car!

Kam412444

9 de ago. de 2013

Everyone is super nice and got me in and out quickly even though they were busy! I basically was a Walk in w myCar on a flat Bed & they got Right to it! They all know what they're doing and explain what you need to know! Thank you a bunch :-)

BobDurso8

4 de ago. de 2013

Working with #1 Cochran Hyundai was quick, easy, and efficient. I came in Saturday at lunchtime knowing what vehicle I was interested in (2013 Hyundai Tucson) and showed it to our salesperson, Gavin Melan. Right away, he took us over to the lot, showed us the vehicle, and showed us similar Tucsons and explained their differences. He was right to the point, thoroughly explained the vehicles features well, and helped boost my confidence in choosing this vehicle.Gavin and Tom Glumac worked with us to figure out a deal that could get my monthly payments to a little over $200/month, my initial goal in shopping for a vehicle. This was difficult to negotiate at some other dealers. Gavin was able to easily set things up so that I could return later in the day with my down payment and leave the dealer with my new Tucson.Ian Renter made the payment process extremely efficient, helping explain to me how the loan process would work. He explained every document I was signing thoroughly but was still very to-the-point, what I was hoping for! After that was over, Gavin took me to my new Tucson, which was clean, filled up, and ready to go. This was my first experience purchasing a new vehicle, and I couldn't have asked for a more pleasant one.Whenever I will need a new vehicle down the line, #1 Cochran will be one of my top choices!Thank you!

MaddieLibby

2 de ago. de 2013

Got the car I wanted at the price I wanted with no hassle, I would highly recommend this dealer to family and friends!Thanks again Brett.Tracy L.

RedJellyBean

30 de jul. de 2013

I recently bought a 2013 Accent. I am a repeat customer because I really like how well the Hyundai cars handle & are pretty much problem-free.My overall experience with the sale was very pleasant. Brett Lewis was my salesman, great guy!He was especially a big help with showing me all the gadgets in the car.He wasn't the typical pushy salesman either...BIG PLUS!!!Matt Ross helped me out with the signing of papers & such...Very nice guy.I hope to be a customer at Cochran Hyundai for a long time, and will recommend them to anyone looking for a car.You guys are great!

WObrien22

30 de jul. de 2013

I was looking to buy a new car, and the staff at this dealership made my decision easy, and an overall great experience. Everyone was very nice, and transparent. I really appreciated the honesty, and would recommend to anyone looking for a car. Wayne was my primary sales rep and was excellent in every aspect of the transaction.

Rhoffman24

30 de jul. de 2013

By far this was the easiest dealership to work with from phone calls to signing the paperwork. They made buying a car painless. For once it was nice to not have to play games when buying a car. No pressure during the whole process. I could keep going on about all the perks of buying a car here, but you need to experience this for yourself.

chrismtoth

29 de jul. de 2013

We visited various Hyundai dealerships in and around Pittsburgh to look at the 2013 models that they had in inventory. After visiting Cochran a few times and speaking with Gavin Melan, we eventually purchased a 2013 Hyundai Elantra GT. Gavin made the whole experience pleasant and was upfront and honest about every thing. We were very pleased with our buying experience and our Hyundai purchase.

aikido412

29 de jul. de 2013

I scheduled my service appointment (oil change & tire rotation) for 8:00AM on a weekday. They took my car at 8:00AM promptly and had my car completed within the hour. They had a nice waiting room that had a very good WIFI connection that allowed me to work while wating. I was very pleased my visit.

SheriBit

29 de jul. de 2013

Very friendly people and my sales consultant was very easy to talk to and knew exactly what I wanted and understood. She went with what I wanted and not try to steer my mind. So in the end got what I wanted.

SW2013

22 de jul. de 2013

I was looking for an affordable but safe and reliable new car. I did a lot of research and came across with the Hyundai Elantra. They had good reviews and was a car that I could afford without braking the bank. Then contacted Cochran at South Hill via internet first and they got back to me really quick and professional, gave me a couple of discounts and incentives and that off course that got my attention even more. Set up an appointment to see and test the car. They were expecting me and had the car ready for me. The staff was very courteous and polite but over all very informative. I tested drive the car and I loved it! I told them I need them to save the car for me for a couple of days and they did (with an small deposit). When I went and picked it up 5 days later they went over all the car features again, explained everything to me, the finance process was very easy. Overall was a very easy experience and I'm very pleased with the car so far. I would definitely recommend #1Cochran Hyundai. Their service was excellent, very friendly and polite!

tciletti

18 de jul. de 2013

I brought my 2008 Elantra in for service and had been going back and forth about trading it in on a new Elantra because my car had been so wonderful. It was the first brand new car I had ever pruchased and I never had a problem with it and it only had 29,000 miles on it. Cheyne was always helpful and met my needs whenever I brought it in for maintenance or inspections. I spoke with Ron Harris and decided I would trade it in. Ron was terrific. He described every new feature in the 2013 Elantra aand took the time to show me how everything worked. He is an excellent salesperson. He knows about your Hyundais. I tell my family and friends they should go to #1 Cochran when they need a vehicle because of the help aand knowledge of your staff.

CARMENELANTRA

12 de jul. de 2013

My best friend recently had a car dealership nightmare and was quick to relay her sales drama while looking for her next vehicle, so to say I was apprehensive about what I would experience is an understatement. I had done a lot of research and drove quite a distance to find the best value. I was not disappointed and my expectations were exceeded. Brett did a great job relaying all of the information about the vehicle I was looking at without making me sweat even I little. I didn't feel coerced, pressured, or manipulated...some of the stereotypical feelings people talk about when buying a vehicle. I felt well informed and because of that I was able to make the best decision. Brett and his team communicated clearly regarding the features and the price. I truly feel I got the best value and best experience and am grateful I drove the hour and half to this dealership.In fact, my best friend will be heading out with me to check out Cochran's Ford selection based on my recommendations knowing full well her experience will be far better than her last one.

MalloryK1

9 de jul. de 2013

I had previously heard many good things not only about Hyundai but also about this particular dealership. I overall had an excellent experience working with Brett! I was very impressed with how quickly and efficiently the whole process was, and Brett is easy to reach if I have any additional questions or concerns. I look forward to working with Brett and this dealership through the life of my lease and would definitely recommend anyone here.

llenny

9 de jul. de 2013

I purchased my Hyundai at Wright Hyundai only because I thought that Cochran closed their Hyundai dealership (changed the dealership that I bought my last Hyundai to a Nissan dealership), once I found out that Cochran had actually moved I started taking my vehicle there. The communications are great and service men do a great job communicating. I have but one small complaint, I brought my vehicle in for warranty work on my sun roof. Although it appears that the work was done correctly and in a timely manner once I started driving home from the dealership I opened my sun roof and noticed that it was dirty and full of finger prints. Doing a great repair job and then not taking 1 minute to clean the sun roof ruins the whole experience.

Caylamarcinak

9 de jul. de 2013

Was looking to buy my first new car and with Gavin's help and knowledge along with the rest of #1 cochran employees was able to leave with a brand new car,fantastic deal, and a smile on my face!

lmsilinski

7 de jul. de 2013

As a first time buyer, I had a great overall experience. They worked with my family when they bought cars, and when it came time for me to look for cars, we went to one dealership and one dealership only. Excellent customer service and very helpful!

keet711

6 de jul. de 2013

Wayne was very friendly and helpful and my experience at Cochran was a good one. The sales people are knowledgable and try to please the customer.

niniann

5 de jul. de 2013

One of the best experiences I have ever had working with a salesperson when purchasing a car. You certainly should be using Bob as a role model! My husband and I walked into the dealership after 7:30 pm on Thursday evening June 27 and I had purchased a car pending financing and was home by 9:30 pm. I would recommend him to anyone! Of course I love my car too. He wanted me to purchase a car that would fit what my personal needs in mind. As he determined what those needs were he came up with the vehicle that suited me. I couldn't have asked for a better experience! Nancy Sherron

scorsagian83

4 de jul. de 2013

Samantha was extremely friendly and helpful throughout the entire experience as my fiance and I were shopping for a new car. I felt virtually no pressure while browsing through the lot and she aided us greatly in everything from selecting the right car for us to setting up the financing and insurance. She never tried to talk us into upgrades that we didn't need, but did provide us with information on how we may add certain upgrades we may have wanted at a later date. I would recommend this dealer to anyone looking to purchase a new vehicle.

KruseAlyssa

2 de jul. de 2013

This was my first experience in buying a brand-new vehicle; the #1 Cochran South Hills staff was both informative and patient in assisting me throughout the process. I am extremely pleased with my new 2013 Hyundai Elantra and feel confident that I may return to #1 Cochran with any concerns or questions.

Schwar02

30 de jun. de 2013

An overall great experience. I liked the dealer's very simple pricing approach that included an easy to follow printout. There was no pressure applied to buy. Bob was very solicitous and kept checking to ensure we were pleased with how things were going. I drove away in value-packed car at a great price. What could be better?

gconti

29 de jun. de 2013

Came into Cochran Hyundai just looking for an affordable SUV. Wasn't planning on buying. However, in talking/working with salesman Gavin Melan and manager Matt Ross, I was able to work out a good deal and drive out with a new ride that day. Both Gavin and Matt were outstanding, and I felt as though they were focused on getting me the best deal.

nasbag

27 de jun. de 2013

I bought Hyundai Elantra 2013, this is my first car. Buying a car seemed like a big ordeal initially, as I am not a US citizen and just came in this country. Brett made it a lot easier. He was thorough about the car details. He was knowledgeable, not only about Hyundai, but also about other brand equivalents. We did not have to haggle about the price, we purchased the car in the first visit. #1 Cochran has competitive prices, though. They just quote one amount and there are no additional nor hidden charges. The dealership seemed genuine. Brett, well coordinated all the paper work, he was prompt and easily reachable. My overall experience was good and i would surely recommend this dealership.

amolter1

24 de jun. de 2013

I had to take my car for a recall. I originally was going to wait but it ended up that I had to drop it off and return. Cheyne called me with recommendations that fell into my 30,000 maintenance with the explanation of the service as well as the cost. I chose to have the services done and when I returned to the dealer, I only had a short wait. Everyone in the service area is friendly and I'm always pleased with the services I received.

jchoagie

24 de jun. de 2013

I needed to get the state inspection for my Hyundai Accent. I was pleasantly surprised at how quick the whole process took. Cheyne and the rest of the service staff were friendly and efficient.

pittsburghsantafe

21 de jun. de 2013

After months of research on the new Santa Fe Limited Edition I decided it was time to buy. I looked at a few at other dealerships and just didn't feel that the reps knew much about the car. I felt like I was teaching them more about them then they were teaching me. But when I walked into #1 Cochran and Ron greeted me with a smile and immediately started to let me know what the Santa Fe was all about. I knew this was going to be the place I would do business. Plus, he happily dealt with my 3 year old acting crazy. Ron was a great rep to deal with that didn't have that used car high pressure sales approach, and because of that I will do business again with him any day. Thanks Ron for helping us buy a great vehicle.

bryanqsmith

19 de jun. de 2013

I came to the dealership late, and Bob stayed after closing time to ensure that I was completely satisfied and had all questions and concerns attended to. This was my first time buying a car, and the process was very smooth, much smoother than I had expected. Everything was upfront, from the details of the car and warranty, and the prices, rebates, and financing. Matt and Ian led me through the financing, pretty straightforward and quick, and I was out the door with my new car in a short amount of time. I am very satisfied overall, and look forward to dealing with #1 Cochran again in the future.

molique

19 de jun. de 2013

I went into this dealership because a friend recommended it. I wanted to just look at the Elantras, but was so impressed with the experience that I bought one that day.

scrmn02

18 de jun. de 2013

We had a great experience at #1 Cochran starting with our first stop with Brian Shaffer at the Ford dealership close to our home of Butler. Brian went out of his way to make sure we found what we were looking for. He was with us every step of the way when we bought our Hyundia. It was great knowing someone cared about what we were looking to buy and that we were satisfied totally with what we bought. I would go to Brian again and would refer him to others.Brett Lewis was great too at the South Hills dealer. He offered all that the car had to offer and when my husband said no, he didn't push. Then when my husband changed is mind he was there 100% to show us all there was to know about it. Thanks again #! Cochran!

falleronima

4 de jun. de 2013

Came in for a recall and inspection. Cheyne was great, very helpful, and was extremely informative when I had a couple questions for him. He has helped me out before when I had my car serviced, and has always been great.

zato07

2 de jun. de 2013

I came for a stop lamp switch replacement. The staff was waiting for me and I was out in less than 30 Minutes!!! It could not been any fasterunless there was drive through service.

kritty44

1 de jun. de 2013

I have been with #1 Cochran for the past 10 years and my experience this time was exceptional! Brett Lewis was one of the best sales associates I have ever worked and he was a big influence in making my decision. He went the extra mile to ensure all of our questions were answered and was extremely knowledgeable of the products and features. He also offered his assistance and made us feel comfortable that we can reach out at any time with questions. The transaction was very efficient and I look forward to working with Brett and the #1 Cochran Team for many years to come!

mwieseckel7

30 de may. de 2013

My car was taken on time when I arrived, and the service was completed as quickly as possible at a fair price rate. Everyone was also very friendly and kind

tanker225

29 de may. de 2013

Vehicle serviced as a recall for a Stop-Light issue. The visit was professional ,timely and courteous. Kudos to all ! Will return as my needs demand. William A. Schempp

jmb2340913

27 de may. de 2013

I am a recent college graduate and in the course of my first car shopping, I stopped at #1 Cochran of Hyundai South Hills. Even though it was a half hour before closing on a Saturday, I was greeted and welcomed by sales associate, Bob Pacella. He showed me the vehicle I was interested in, a 2013 Hyundai Elantra, and stayed late to explain the clear cut pricing program that recently went into effect. He even provided me with his cell phone number and invited me to contact him over the holiday weekend if I had any followup questions. Additionally, the numerous employees that I spoke with throughout the buying experience were equally helpful and knowledgeable, making the experience pleasant and memorable. Bob gave me excellent advice regarding my insurance application and financing plan. He spent additional time in the car, walking me through the many features. The financing manager, Matt Ross, explained the paperwork in a way that I, as a first time buyer, understood and appreciated. The professionalism and kindness shown at #1 Cochran Hyundai South Hills is exemplary.

gascotho

25 de may. de 2013

This was like the Starbucks of Dealerships!! Legendary Customer Service, High Quality Vehicles, and they'll do anything to make sure you're satisfied!! Excellent!!

kdalverny

24 de may. de 2013

I brought my car to the dealership for the first Auto Butler service we purchased when we purchased the car last April. This is the first time we have been able to leave the car for this service because I have found the Auto Butler service hourse to be extremely inconvenient--no Saturday or evening appointments and even day appointments are hard to get. When I picked my car up, there was a layer of black soot on the car leaving me to question whether the service had even been done. The car was also there for inspection, so when I contacted Nikko, he informed me that the Auto Butler service had been done first and then the car was brought into the garage for the insepection, hence the dirt on the car. In addition, when we purchased the Auto Butler service we were clearly told that part of the service would include an interior vacuum. The car was not vacummed at all. When I asked Nikko about this, he told me that this service was only provided "if time permits." This is not how the product was sold to us, so I feel like we were cheated. I would really appreciate a call about this from somebody at the dealership. I left a message for "Heather" at the Monroeville store when I picked the car up two days ago--the operator was not able to connect me with a live person, so I got two different people's voice mail--but she has not called me back. The only other experience that I've had with Cochran is with your Robinson store for an oil change, which was fine, but overall I would have to say that I am disappointed. Please contact me at the email address included in my account. Thank you.

AdamKost

24 de may. de 2013

Very good experience. I made service appointment for oil change but they were willing to replace a recalled part, do my monthly inspection, replace a wrong-sized tire that had been put on somewhere else and they kept me informed every step of the way. Very friendly, courteous and very professional.

tsherrell

21 de may. de 2013

Overall experience was great. I came in and he greeted me nicely, answered my questions. And when the vehicle was done he explained everything that was done on it. I was pleased.

barmada

18 de may. de 2013

As a scoutmaster I was pleased to find that the Sales Team at #1 Cochran Hyundai on West Liberty exemplified as much of the Scout Law as I could experience while purchasing a car.With many questions about cargo space and seating room in a number of vehicles, Rebecca Cartney had instant and accurate responses. My questions were cheerfully and knowledgeably answered. She even set appointments for me in showrooms so the teams there were expecting me. Her friendly demeanor was the beginning of dealings with many similar folks at #1 Cochran.#1 Cochran Hyundai's Sales Manager Tom Glumac greeted me, listened to my concerns about which vehicle was right and introduced me to a salesman. He sets the tone for the dealership with his relaxed, personable and expedient manner.Brett Lewis, pleasant and efficient, found the perfect vehicle for me and at the end of my purchase introduced me to my 2013 Santa Fe seven seater with aplomb. There are many features of the new Santa Fe that I wanted more information about and Brett had every answer.Matt Ross, in Finance was able to quickly manage our paperwork despite challenges; this is my third concurrent lease. He knew which supplementary products would suit our needs and explained them clearly so I could decide which had the most bang for my buck. My wife and two of my children are driving safe, fuel efficient vehicles while I have the peace of mind only an awesome service team can provide. I have experience with our 2013 Elantra GT and can say that Cheyne Brooks has been and will be available to answer questions and schedule appointments at my convenience. Our experience at #1 Cochran Hyundai was much faster than I expected; a pleasant surprise. Buy your car from #1 Cochran. Be pleasantly surprised at how nice an afternoon can be while buying a car.I am happy to show #1 Cochran one attribute of Scout Law, Loyalty.-Mike

dtalarico

17 de may. de 2013

Very pleasant very accommodating. I have always had a very good experience with my service and my questions.I would not hesitate in using your service again.

sarahmurtha1986

15 de may. de 2013

I chose Cochran because they are a dealership that I trust. They made the car buying process easy and fun. I was very comfortable working with Brett and with his team - I will definitely work with them again. Brett asked in depth questions to find out exactly what I wanted and worked with me to achieve the goals I came in with. I was very pleased with my experience

flash5000

14 de may. de 2013

After shopping for a Elantra for about 4 weeks we decided to check out Cochran Hyundai of South Hills. Wayne Preusser made us feel welcome and was very professional in making sure he understood our vehicle needs and with his presentation of the Elantra. We were happy to find the car we wanted with the options and color combination we desired. Wayne also was conscience of our time constraint and that we needed to get our vehicle "out-the-door" even though we arrived within an hour of closing time. Wayne stayed with us until we got through the finance and paperwork and made sure we were comfortable with our purchase and our overall car-buying experience. Wayne seems to be a very naturally warm individual and this made us feel comfortable working with him. His presentation of the Hyundai warranty/coverages made my wife and I feel and understand the extra value of buying a Hyundai from #1 Cochran. We have had an excellent experience dealing with Cochran so far and I would recommend Wayne Pruesser this dealership and its personnel to friends, family and colleagues.Thanks Again,Michael Knight

aortenzo

12 de may. de 2013

We had a very pleasant experience in purchasing our car from Cochran Huyandai and would highly recommend this dealership to anyone looking for a new or used vehicle.

Lisa912

11 de may. de 2013

I contacted the dealership on Wednesday for a burned out headlight. I scheduled my appointment for 9:00 on Thursday and asked to have the shuttle service. However when I got there and asked how long it would take Nikko thought they could have me in and out and he was correct. They checked the remainder of the vehicle and found that I also had a light out near the license plate so they fixed that as well. I was very pleased with this visit. Thank you.

kostiou

10 de may. de 2013

in all my years of buying cars, this was by far my best experience. Bob and Ian were knowledgeable, pleasant, and very helpful. I did not feel pressured nor hurried by Bob. He knew what I was looking for in a car and pointed me in the right direction. I tend to very indecisive and this car buying experience made me feel confident that I was getting the car I wanted and was made without hesitation.

beeryl

8 de may. de 2013

Inspection - was told free inspection and emission exempt - still had to pay $52 why say free when it is not at least state that you have to pay for labor

Donnyrovers

8 de may. de 2013

This is by far the BEST car buying experience I have ever had and I am experienced with buying cars in England, New Jersey, Maryland and Nevada. What can I say about this dealership except go and experience the low key no hassle sales approach with friendly, knowledgeable staff. I dealt with Ron Harris, who by far must get salesperson of the year. He was kind, caring, friendly, patient and was extremely knowledgeable about the product. He made sure I understood all the manuals and features of the vehicle from both the exterior and interior and went over every detail thoroughly and made sure I was completely satisfied. He answered all my questions and was very helpful even showing me all the different vehicle styles as well as all the color options on the cars. I know that sounds odd, but I went to the dealership with a definite color in mind, but when I saw the actual color it was far too dark so with Ron's help was able to get a better color choice which really gave my Sonata the wow factor. When I got home from the dealership he had already left me a thank you message for purchasing the car from Cochran and even followed up the next day. That's the personal touch which made me feel like a valued customer.There was not a hint of the high pressured sales tactics I encountered elsewhere. Ian easily handled our financing and paperwork. He was also a pleasure to work with and completed this portion of the sale quickly. Tom the sales manager was also very friendly and worked hard to get me to the best financing deal possible. I traded in my old vehicle and they gave me a good deal on the trade. There was no hassle or haggling the appraisal of my old car was done in front of me. This dealership puts everything on the line, its reputable, fair and honest. If you are thinking about buying a Hyundai then I would highly recommend Hyundai of South Hills.

Candyfaceg

8 de may. de 2013

I was very happy with the whole experience and Mr. Pacella. I would recommend 1 Cochran to everyone. I look forward to driving my new car.

Makayla25

6 de may. de 2013

I loved my Hyundai Elantra and I had a accident. My Elantra was totaled and I decided I wanted a other Hyundai. The employees are friendly & helpful. The salesman also have great knowledge of the vechicles. Overall I had a good experience & would recommend to anyone... Thank You!

ns2013

28 de abr. de 2013

We were very happy with the experience of purchasing a new car at Cochran Hyundai. We had shopped around at a few dealerships and nothing came close to the experience we had at Cochran. It was recommended that we meet with Brett and we could easily see why. He was extremely knowledgeable about the product, friendly, helpful, and there was not a hint of the high pressured sales tactics we encountered elsewhere. Ian easily handled our financing and paperwork. He was also a pleasure to work with and completed this portion of the sale quickly. Before we left the lot, Brett thoroughly explained the features of the car and even took the time to configure my tricky phone to the Bluetooth settings of the car. We would happily send any family and friends their way.

Drea1

28 de abr. de 2013

I am a first time buyer and was in the market for a new car. My parents suggested that I check out the Hyundai Elantra because of the many features, style and warranty this car has to offer. I went on line and researched information on this car and wanted to test drive one. My parents own a 2010 Tucson, which they purchased from Cochran of South Hills and said I should call and make an appointment with Bob Pacella. He was the sales person they delt with and they liked him because was very knowlegable, took the time to answer their questions and made them feel very comfortable during their visit. I called and made an appointment with Bob. When my parents and I arrived at the dealership, Bob had a car ready for me to drive. He explained everything about the car, ie; features, gas mileage, warranty prior to the test drive. He also answered several questions we had during our ride. When we returned to the showroom he showed us the trunk area and how the fold down seats worked and several other features in the car. He discussed the incentives Hyundai was offering which included credit for my college education. I was happy that my parents were there for moral support but Bob made the whole experience that much more comfortable for me. He didn't pressure me into making a decision right there on the spot which my parents said that many sales people do to get you to buy a car. I spoke privately with my parents and decide to buy the car. When I returned to pick up the car Bob made sure that the bluetooth function was paired properly and again went over all of the features and made sure that I understood how they operated. He also introduced me to the service staff. Bob made my first car purchase a very pleasant experience. #1Cochran is very lucky to have someone like Bob Pacella representing their company.

Hack44

26 de abr. de 2013

Without question, it was one of the nicest experiences in buying a car that I have ever experienced. No pressure, knowledgeable and courteous!Need I say more. Service has been exceptional!

mfnjoe

25 de abr. de 2013

Purchased a 2005 Dodge Car with warranty 2 weeks ago,when it broke down the repairs were suppose to be covered under warranty. I have taken to be repaired at nearby shop. Unable to reach anyone at dealership and have been without work vechicle for approx 3 days. I have left mutliple messages over 3 days and still no return phone calls. The warranty I have clearly states it is covered work, but both myself and my local dealership have been unable to contact anyone.

Rhonda886

22 de abr. de 2013

I would recommend Hyundai to all my friends and family. Because the staff at #1 Cochran make you fill like family.my husband and I have bought 4 vehicles from this location

rachelcaggy

18 de abr. de 2013

Everyone was very awesome, I had a great experience leasing a new Hyundai here. They found a car for me that was exactly what I was looking for, and made the process quick and painless for me. I highly recommend this dealership to anyone.

efischer2002

15 de abr. de 2013

What can I say about the level of service I received from Brett. I was comingin from out of town after a business trip and he agreed to pick me up at the airport. Since my flight was delayed over 6 hours, he had a bottle of water waiting for me in the car. His level of professionalism is unmatched. 5 stars isn't enough to express my gratitude. The car that I had wanted was waiting for me. Everything went as smoothly as I could have ever hoped. This is our second Hyundai from Cochran and we couldn't be happier. Thanks to the whole South Hills team.

wellard1

7 de abr. de 2013

I have been buying cars for more than 50 years on 3 different continents where I have dealt with British, South African and American sales personnel. Ron Harris ranks as one of the most knowledgeable and most helpful sales people that I have had the pleasure to deal with. He has perfected the art of being enthusiastic, without being "pushy", and being highly informative without "blinding us with science". He gave us a good price from the outset to the extent that we felt we were getting the best possible deal. It would be our preference to deal with Ron again should we have further needs.

verakis213

1 de abr. de 2013

First of all, know that I hate car salesmen.I`m extremely difficult to deal with.Bob Pacella went OUT OF HIS WAY to please my every wish.If I were to start a business, he would be the first person I would try to hire.Dan Verakis

NewCarBuyer5

1 de abr. de 2013

This dealership is where we've been taking our used Sonata (which we didn't buy from this dealership) for occasional service. Our past experience with the service department has been positive, so we stopped into this dealership when looking for a new car. Our salesman Wayne was great throughout the entire car-buying process: from narrowing down which model would be best for us to showing all of the car's features (both mechanical and gadget-wise) to finding the car we wanted (model, accessories, and color) at a price we were happy with. When we came to pick up the car, the process was very efficient: Wayne went over the car's features, functions, and warranty (which was very helpful) and Matt was terrific through the financial part. All in all, it was a positive experience and we are very happy with our purchase. It's clear that this dealership is committed to customer service.

joeshag

30 de mar. de 2013

Bob helped me select the best car for the best price as I was shopping. After the purchase he gave me a thorough tutorial on how all the bells and whistles worked.

sushrutkichambare

20 de mar. de 2013

Overall Car buying process was quick and fast. Ron ensured, we test drive the vehicle on smooth/ rough / steep/ flat & curvy roads. This made us feel confident to understand how the car runs. It was sheer driving pleasure.Thanks again for making this purchase a memorable one.

vinayradhakrishnan

11 de mar. de 2013

I am a recent international graduate of Carnegie Mellon University, Pittsburgh and just as any new graduate embarking on a new step forward in life I was in a dilemma what to do and how to commute to work now that I had one. First up was dilemma of pre owned vs new car and stepping into #1 Cochran made me decide that I have to buy a new car. I was confused which car to buy and the competition in the Elantra, Civic, Corolla, Focus, Impreza segment seems to be very stiff with all cars and dealers offering great deals. What really made me just fix on getting the Hyundai Elantra at #1 Cochran was the way I was received on day 1 by Gavin Melan. He is new on the team and was open about it. He stated what he knew and did not lie about stuff he did not. The test drive with him was great and he was really proactive to see that I got the car which is expected of any sales person. I somehow felt this was lacking at other dealers I visited. Cochran does not force you to buy a vehicle from them by sending hordes of emails but somehow their service and people there make it happen.Ian the guy in finance is a great guy to go finance and yes bargaining with him is a skill set but when it comes to deals but he certainly did a lot for a person just out of school and with barely any credit history. I think I got a great deal and guess they made their buck too, so it was a happy win win situation for both of us.The second day after seeing the car at #1 Cochran I could proudly say I was the owner of a brand new hyundai elantra and it was all done in a smooth jiffy which I was really happy about.The general manager is friendly and directs you, Ian is great to do finance with and Galvin was brilliant at making me get the car!!! Kudos to the team... Probably might return for my next car there :)

Upsher87

10 de mar. de 2013

I recieved excellent customer service. Everything about the car was explained exceptionally well.I would definitely recommend this dealership and Ron the salesman to anyone!

cprov4274

8 de mar. de 2013

Overall experience was great. Very helpful and friendly staff. The dealership had the make and model of vehicle I was looking to purchase. Was referred to the dealership by Tarra Baranski. She said that the dealership was great all around and her experience with them has been nothing less than great!

Konker

8 de mar. de 2013

Ron was very knowledgeable and helpful in the purchase of my new 2013 Hyundai Elantra. Went with my family and he explained everything we asked and made it a great experience. Would definitely recommend #1 Cochran and Ron to anyone looking for a car.

hbrusco

8 de mar. de 2013

I went in to buy a new car that would be suitable for my needs. Brett was very helpful and knowledgeable. I even had a trade in and believe I received the best amount possible for it. I definitely will recommend the dealership to others based on my experience. I'm a very happy customer :)

kaitlyn2012

28 de feb. de 2013

I have now leased two cars from Ron Harris & its always a pleasure. He always takes the time & takes your through all the steps & the numbers with ease. He also thoroughly explains the vehicle features pre-sale & post-sale sale at delivery. Its always a stress free/hassle free experience. I will buy or lease more vehicles from Ron. Cochran is great to work with too! They will always match my best deal from their competitors & the service dept. is fantastic. They always work around my schedule & never give me any grief about the issues my vehicle may have. I highly reccomend Cochran Hyundai South Hills!

kellylynn23

25 de feb. de 2013

I stopped into this dealership looking to lease my very first car! I am a substitute teacher, and needed to make a minimal payment, and twenty minutes later, Bob was able to reach the price that I wanted to pay per month. He was more than helpful, as well as a trainee named Gavin. Bob made purchasing my first car stress free, and truly listened to my needs, without being pushy. I only knew him for a short time, but he made me feel as though I was family. He even was able to ease a sticky insurance situation within a half-hour by referring me to an agent at Geico. I WILL return to Cochran Hyundai when my lease is up, and I know that Bob will treat me with the same kindness and patience as he did the first time. He went above and beyond to make me confident in my decision to buy the Elantra. Can't say enough! Thanks Bob.

gene1802

24 de feb. de 2013

I purchased a 2013 Elantra and was pleased with the deal. My salesman, Ron Harris, was very helpful, professional and knowledgeable. He made the car purchase a good experience.

evacheryl

22 de feb. de 2013

All gentlemen who worked with me on the purchase of my new Sante Fe were extremely personable, knowledgeable, and helpful. All are an asset to #1 Cockran.

alakrium

18 de feb. de 2013

Brett was very helpful in securing the cars we needed to test drive to finalize our decision. he was very patient as we drove 3 different versions of the Accent. the first test drive, sedan, was a miscommunication from another salesman at another location that was supposed to meet us at the Hyundai dealership. they had to cancel on us last minute (called an hour before our appointment but we were already out-and-about) and turned us over to Brett but didn't tell Brett which Accent we were looking for. the other salesman was really new, still had an Ohio area code for cell. he was also very patient when we test drove several different cars at the Kia dealership.we were very happy with Brett's candor and "realist" point of view when talking about the car. my only concern was, across the board, there didn't seem to be an understanding of how different the SE and GS are. we ended up with the SE over the GS due to the difference. again, everyone was very patient. we had them bring a green GS from Monroeville to test drive. we REALLY liked the green GS but there was a SIGNIFICANT difference in drive and handling between the two models.the longest and most frustrating part, as i understand it ALWAYS is, was the financing. i'm not sure if it was because it was late Saturday or what but it took forever to get called back into the financing room. once there, we were informed we couldn't get the #s we went over with Brett. on the plus side, we still got a fair deal and it included an extended warranty and gap insurance (something i never knew or read about in my limited research). however, we'll be paying for an extra year to keep the monthly payments where we require them. and we weren't able to finance through Hyundai if we wanted to drive off the lot that day since Hyundai didn't get back to Ian with anything, approval or denial. (our credit scores were very good but we didn't have "enough" credit.) so we got a better percentage rate and our monthly payment is about where we wanted but we're paying for a year more than planned.so, all in all, Brett was great and let us know to follow up with him should we need ANYTHING or have a question. i'll probably pick his brain in the coming weeks as i go over the paperwork again and want more detail on some of the finer print. (warranties, service, etc.)THANKS GUYS!-Adam

JPouch

7 de feb. de 2013

I have owned Hyundai's for the past 19 years and knew my next car was going to be another one. I went into Cochran and met with Brett not knowing if I would be able to buy a car because of a family situation, but we discussed all options and I was able to drive off the lot with a car I love. Also, he was very patient, friendly and understanding because I had 2 small children with me who were getting fussy and aloud me to come back the next day to show me the cars features more throughly and clean out my old car. I would definetly buy another car off of him.

alevans

31 de ene. de 2013

Both Ron Harris and Matt Gerlach wera a pleasure to work with. I felt they both sincerely had my better interest at heart. I would definitely recommend their services to anyone.

seweryn

29 de ene. de 2013

Would like to advise you of your excellent staff and how happy we have been with Cochran thru the years. We own a 2006 Sonata which we love and therefore we were drawn back to Hyundai for a second vehicle and of course, Cochran. Both locations have been very good with us and we have, and will continue to, tell others to "Go to Cochran". Thank you again and we appreciated Ian's assistance, as well, and his willingness to help us as well as Mr.Bob Pacella. High Marks for both of these gentlemen!!!!

jpulcini

28 de ene. de 2013

Excellent customer service. The sales person who took care of me was excellent and very knowledgeable and made the whole process very easy and pain less.

paulie0772

21 de ene. de 2013

I had already decided we should get a Sonata, but considering it was to be my wife's new car -- I had to get past her usual apprehensions when making ANY kind of major purchase. My wife and I stopped in to look over the options the dealership offered and were greeted by Bob and given a little help but not pushed too much. He then returned and asked a few questions, offered some advice and was able to help my wife with the concerns she had - and got her into a Sonata for a test drive that day when she had initially only agreed to stop in to get some sales material. He was able to talk my wife through all of her questions and concerns and two days later we had a new Sonata! It was a pleasure to deal with Bob and would do so again.

Medellin13

21 de ene. de 2013

Bob Pacella in sales and Matt Ross in financing provided great customer service and guidance during my purchasing process. Please ask for Bob if you want the best service and buying experience. I will definitely be back to buy another vehicle from them.

gpmckenna

21 de ene. de 2013

Great car at a great price with excellent service. They exceeded my expectations. I wasn't really planning on buying until the spring, but it came together pretty easily.

Jamieq16

20 de ene. de 2013

Very friendly sales rep! No pressure. He went out of his way to help us find the right cars for us, even bringing us cars from their Robinson lot for us to look at!

GSol

18 de ene. de 2013

Cheyne Brooks was kind,upbeat and concerned throughout my inspection process at Cochran. He kept me informed and made me aware of what was going on with my car.Service was quick and the price was reasonable.

jsmckay2

17 de ene. de 2013

Cochran Hyundai is the dealer through which I purchased my Sante Fe and they were so friendly and helpful that I have always returned to them for any service and/or repairs. They have never disappointed me.

acahsmith

15 de ene. de 2013

They are always so helpful and professional. I never have to wait for an appointment and would definitely recommend them to anyone interested in getting hteir car serviced!

Frankviet

15 de ene. de 2013

My starter was failing and I barely got car started in the am. I called to ask if I could get appt to squeeze me in as I had to get fixed that day to get to Cleveland next day to help my son move. I was told yes no problem but might have to leave car. I was glad to do so and within a few hours I got call that my car was fixed.. Not only was it covered by warranty, but I got the best service that any dealer could possibly give.. Thank you. I will never forget this wonderful service. Frank vietmerie

tsbakalarski

14 de ene. de 2013

This dealership is very professional and go out of their way to accommodate their customers. I definitely recommend this service department to all Hyundai owners.

giulio27

14 de ene. de 2013

We want to commend the staff at #1 Cochran of South Hills Hyundai for their excellence in tending to our needs through the 12/28/12 and 12/29/12 period, particularly the exemplary work done by Christina Barmada. She is what every customer prays for during a car-buying experience. She not only provides whatever information the customer needs to make an informed decision, but she also educated us, so that we knew more about the efficient use of any vehicle, regardless of our decision to buy. We originally came to #1 Cochran Hyundai on December 28 to service our 2009 Hyundai Elantra Touring, which we purchased through the dealership. We mentioned to Cheyne Brooks, whom we were pleased to have take care of our vehicle that day, that we possibly were interested in upgrading our vehicle to an AWD vehicle. He put us in touch with Christina, and we are grateful he did. We want to thank #1 Cochran of South Hills Hyundai for changing our perceptions of the car buying/leasing experience. Through your efforts we know that we can continue to rely on #1 Cochran of South Hills Hyundai, or any #1 Cochran dealership to provide us with fairness and dependability when we service our vehicles and for a future transaction. We will without question relate our experiences to our friends and associates. Do not hesitate to contact us in the future with any questions, and thank you for making our New Year special through your continuing service. Best regards, Barbara and Julius Magrini, proud new owners of a 2013 Tucson --------------------------------------------------------------------------------

PatZinger

14 de ene. de 2013

Cheyne assessed my problem immediately and had it taken care of. I had a few questions about my car and all the questions were answered in a way that I could clearly understand. I love this dealership!

pothole61

13 de ene. de 2013

I walked in the dealership and was immediately greeted and asked if I needed assistance. Brett was very knowledgeable of the available inventory and showed me the vehicle that I was interested in. Brett had all the answers to the questions I asked and was very friendly. Once I decided to buy the Tucson Brett and Ian made everything painless and quick. Everything was explained and I drove away very satisfied and happy with the entire experience. The offered amenities will make all interactions so conveneient. I would recommend this dealership to everyone.

krystal.woznicki

12 de ene. de 2013

Bob did such a great job getting me in a car that was perfect for me, and exactly what I was looking for. He helped turn a stressful insurance situation (my previous car was totaled) into a positive arrangement.Thanks again, Bob and #1 Cochran!

Jennherrod

5 de ene. de 2013

Bob was great in helping me get my new car. He made the experience so easy by doing all the work for me. He listened to what I wanted and got me that and more. Bob was great!!!! Anyone looking for a Nissan should go see him. You will be happy with the service!!!

b.sample

4 de ene. de 2013

Bob Pacella was very professional and explained every option we have on leasing a car. We looked at several vehicles and he detaied all the equiptment that were available. we selected a red Sonata, the color was just right.Bob and the whole staff were just great.

bradboys

29 de dic. de 2012

My husband, Mike, was driving me crazy. He has been looking for a new car for several months and couldn't make up his mind as to what he wanted. His last 4 vehicles were all Jeep Grand Cherokees and I never thought he would look at another vehicle until he met with Wayne at #1 Cochran of South Hills. Wayne took his time with Mike, never putting any pressure on him. When Mike told me he found the vehicle he wanted, I just said really, because I didn't believe him. I went to look at the 2013 Santa Fe and fell in love with it too. I'm not a gadget girl, but Wayne took so much time with me to make sure I understood all of the gadgets, so far so good.After finalizing the deal with Wayne, we met with Ian to go over finance options, again, a great guy who gave us all the time we needed with him.This is the first time we dealt with a #1 Cochran dealer and hope to be back in the future. We'll definitely be referring others to this dealership. What a great end to a not so good year for us. Thanks Wayne and Ian and #1 Cochran of South Hills.Mike & Mary Ann

Edicenzo

14 de dic. de 2012

Great experience. Very happy with my new car. The dealership made it easy to get all of the paperwork signed. Matt and Zach got me a great price. Would definitely recommend to friends and family.

dzabkar

14 de dic. de 2012

My experience with Zack was very good. Zack was very personal and asked all the right questions.I did find it upsetting that he was not able to negotiate the price without having to speak with the sales manager.I would much rather deal with the salesman. If the salesman can show you the vehicle he should be allowed to negotiate the price.

Danie12

6 de dic. de 2012

Zak was very professional and his approach to sell me a car. I was unsure of what car I wanted, but he was very patient in explaining the vehicles I was looking at. He answered all my questions honestly and if he did not know the answer he would find the answer for us. He was not pushy for me to make a decision. I would recommend him to anyone.

burghman

5 de dic. de 2012

Wayne was a pleasure to work with! Friendly, knowledgable, and honest. I paid a more than fair price for my Veloster without any fuss or muss. I've never felt as satisfied about a new car purchase than I am with this one. Exceeded my expectations.

kimcar

3 de dic. de 2012

I was unsure about what kind of car to get and whether to buy or lease when I went into the showroom. Bob listened to my wants and set me up with a great car and a lease program that satisfied all my needs!

galvinm

2 de dic. de 2012

Wonderful experience from beginning to end! I would recommend working with Bob Pacella and #1Cochran. The entire staff was very knowledgable and easy to work with.

bobmac731

30 de nov. de 2012

Our salesman, Bob Pacella, made us feel special as soon as we stepped into the showroom. He was very friendly and courteous. Bob took the time to ask the probing questions that helped us focus on what we were really looking for in a new car. He also introduced us to the people in the service department and paired both of our phones to our new Accent. Overall, we had a very nice new car buying experience. I would definitely recommend this dealership to others in the market for a new or used car.

winnowski

25 de nov. de 2012

I came in to meet with Brett to test drive a new vehicle. I was looking to get a lower payment with better gas efficiency; I achieved both through Brett. Not only did he get me a better payment, he educated me on my options(I think many times over)with great patience. This is the second vehicle sold to me by him and I will definately purchase another one through him. He is a great asset to the dealership. The entire staff treated me with respect, very refreshing in this day and age.

dirrwood

12 de nov. de 2012

This is the sixth vehicle we have purchased through Cochran Hyundai of South hills. The staff is very knowledgeable and easy to work with, and the vehicles we purchased are a great value for the money.

chaseinman

11 de nov. de 2012

My first car buying experience, and I have Bob Pacella and Matthew Ross to thank. Without them and working so diligently to help me out and get me a great car they did so well!! I tried dealerships and they all turned me away, I was so discouraged. With no credit it was very hard for me to find anything, big thanks to #1 Cochran of Hyundai for all they did for me. THANK YOU!!

aalbert7

10 de nov. de 2012

Ron and Ian were very helpful and responsive! They took great care of me! I would recommend him to anyone lookin for a new car!

dreerd

8 de nov. de 2012

Easy, smooth, transaction. Bob Pacella (and the entire staff) was extremely helpful and courteous. I would not at all hesitate to recommend Cochran Hyundai. end

tanker225

7 de nov. de 2012

I just recently had the the occasion to conclude a lease deal arrangement with Brett and was quite impressed with his personality, knowledge of the product and and his willingness to provide information that resulted in a very good financial result for a very good product. From my perspective he is a very good asset for the Cochran organization and I would not hesitate in recommending business to them in the future. Kudos once again to Brett!!

ajbs04

1 de nov. de 2012

Wayne was recommended to me by a friend of mine who has worked with Wayne before. Wayne was very friendly and did everything he could to make me feel comfortible. He did everything in his power to help me make my decision to buy the vehicle that I wanted. After I bought the vehicle he even called days later to see if I had any questions or problems with the vehicle. Ian also helped me get the best possible financing that was available. I would recommend this dealer to anyone looking for a car.

Slf1027

31 de oct. de 2012

Everyone was very friendly and helpful. Overall a great experience for the purchase of my first car. Thanks to Brett for a great lesson on all of the features in my new car!

lyslecko

31 de oct. de 2012

The experience I had at #1 Cochran Hyundai of South Hills was very good!Christina was extremely helpful in answering any questions I had about the car, payment options, etc.The team worked very quickly in finding me the exact car I was looking for and the financial department worked quickly and diligently in finding me the best rates and prices I could get.I would definitely recommend #1 Cochran Hyundai of South Hills to any of my friends looking to buy a car in the new future!

gruskada

29 de oct. de 2012

I was pleasantly surprised purchasing a car from Christina. From prior bad experiences with other car purchases, I was on the defensive, but I didn't need to be. She didn't try to pull anything on me with price changes, extra fees, etc, and most importantly didn't waste my time by low-balling me on my trade-in. She was also not pushy (though the auto-generated emails from Cochran (or whomever they use for sales communications) were a little bit much). Christina was also friendly and helpful during the test drive, answering all of my questions adequately.The only minor problems I encountered (and this is being very nitpicky):- I later found out that the PZEV version of the Elantra I ended up buying actually does get a little less horsepower, contrary to what I was told. Not a deal-breaker, though - the car has plenty of power for my needs. I hadn't researched this myself, as I thought this was just an option in California. - I had to wait a while for the financing department to be ready, but there were a lot of people in the showroom at the time, and it probably doesn't make sense for them to have more than one person on normal days.

Jaymejones

26 de oct. de 2012

Zak was very helpful and patient with me and made the buying process an easy transaction. I love my new 2013 Hyundai elantra, and would recommend anyone going there if their looking to buy a car.

angelface8074

26 de oct. de 2012

Went in for an inspection on my vehicle and and walked out with a 2013 SantaFe! Brett Lewis is awesome! this is the 2nd car i bought from him in under two years! im sure ill be back for my third

wagonwp

26 de oct. de 2012

Bob Pacella made the purchase of our new Sonata quick and easy. Bob understood that my wife and I did not have a lot of time and he respected my dislike of auto dealers playing games with pricing. Bob gave us his best price right away and we closed the deal without shopping other Hyundai dealers. The whole process was quick, easy and professional. Ian Renter made the paperwork quick and easy as well. This is 5th Hyundai purchase as we bring all of our cars to Cochran's service department. Cheyne and Greg are always very friendly, professional and a pleasure to work with.

vc120i2

26 de oct. de 2012

All the people were very helpfful. I was a returning customer and knew that this dealership treated their customers with respect. I had intended to purchase just one car today but the deals were so compelling that I bought two new cars today. Bob Pacella had a lot to do with the second purchase. Many thanks to Bob.

kimmiek6

18 de oct. de 2012

Our 1st impression really wasn't that great. When we walked in there was no friendly welcome (all 3 times that we came to the store). The guys sitting behind the desk barely said hello and then called for Zak. It sort of made us feel like we weren't good enough to talk to themselves. Our salesman Zak, did a fine job. It was obvious that he was new and some of the information he provided us, specifically on warranty, wasn't all that clear or accurate, but overall he did a nice job. Unfortunately, we weren't able to finalize the deal on our second visit because the title couldn't be located so we had returned on Monday. On the bright side, it was nice that they let us drive the car over the weekend. We did apprecaite that. We were disappointed that the car didn't come with floor mats and to get them we'd have to purchase them from the dealer at cost. Seems to me this should have just been part of the deal. Our experience with Ian was very good. He was friendly and to the point. He helped to get us where we needed to be on our monthly payment and we really appreciated his time and patience.ALthough we were not impressed with our overall experience the main reason I said that I would not recommend the dealership has to do with how unfriendly everyone, other than Zak and Ian were. If nothing else, you expect to be greeted and welcomed when you walk in and on 3 different days we had the same reception...from the start, it just didn't make us feel like a valued customers.

gbykowski

14 de oct. de 2012

Brett proved to be a great resource when looking for a new Sonata. He was able to answer all of my questions regarding the specifications of the vehicle. He did a great job of providing quality customer service. This experience will certainly bring me back to #1 Cochran.

krissy782

13 de oct. de 2012

Brett was friendly, knowledgeable and funny. They worked with me on price to help me get the car I wanted. I love the car, thank you so much!!

Colesr88

11 de oct. de 2012

Buying a new car can be confusing, frustrating and a downright unpleasant experience, but Zak Tremont made the process easy and hassle free. He was very informative, was prompt with his answers and didn't beat around the bush. He made sure I was comfortable and understood everything I needed to know about the cars I was looking to purchase. Whenever you're looking at a Hyundai I definitely recommend you go to #1 Cochran Hyundai in the South Hills and ask for Zak, he will hook you up.

melissa.marchesini.5

9 de oct. de 2012

Zak was a very great salesman. I loved the fact that I was not pressured at all into buying a new car. He answered all of my questions I had about the vehicle and was very personable and informative. I have been recommending all of my friends who are looking to buy a new vehicle to him!

vbar

8 de oct. de 2012

Ron was very informative and friendly. He talked me into getting an Elantra instead of a Sonata Hybrid. Most dealers try to make as much money and they can, but this was the better deal and least expensive for my budget. I would highly recommend him.

vkousalya

7 de oct. de 2012

It was great working with Ron. He was very knowledgable and informative. He made our buying experience very pleasant. I would definitely recommend him to anyone in the market for a new car.

Terry Wisniewski

22 de sep. de 2012

Wayne was very knowledgeable and very informative. Pleasant to deal with. He went over everything in the car showed everything to me and my wife. I had a very pleasant experience at this dealership. I hope to do business here in the future when my kids are ready to buy a car. I even talked to one of your mechanics, Ken McDonough. One of the reasons I bought this car was because of his knowledge about it. Ken McDonough is a very smart and accomplished mechanic. With the input he was able to give me about the mechanics and maintenance and overall performance of this vehicle is what helped me decide to purchase from your dealership. I can't tell you how happy my wife is with her new car and to find a dealership with such great assets such as Wayne and Ken. Looking forward to having all my service and maintenance work done at your dealership. All The BestTerry Wisniewski

97singerj

22 de sep. de 2012

This is my 40th year driving and I can say without a doubt was my best experience in buying a car. Not only does the car far exceed what I expected, my sales rep Bob Pacella went above and beyond in making sure my car-buying experience was nothing but exceptional. As I test drove the car he thoroughly explained all the features and pointed out all the extras I never expected. The paperwork was quick and easy and he even went so far as to program my radio before I left! Unbelievable! I would be crazy to purchase a car anywhere else.

meg.lynn.790

19 de sep. de 2012

It was such a pleasurable experience. I had no problems and am completely satisfied and happy. I will definately recommend Wayne Pruesser to anyone in the market for a car.

mcnallygavin

9 de sep. de 2012

Brett was fast and hospitable the moment I entered the front of the dealership. Within minutes of discussing what I was interested in Brett had multiple keys in his hand and walked me over to the lot to show me what was a possible mach to what I wanted. Afte rasking me about what I did for a living Brett sugested a hatchback in the model I was interested, that I wasnt even aware was available. Paper work was something I and my wife Lisa were dreading, but Ian in the finance department in a freindly and streamlined manner moved thru the paperwork in a snap; While still clearly explaining everything as we went. I and Lisa my wife were very pleased with our experience and will be back in the future for our next automobile purchase. Thanks again!

alh327

29 de ago. de 2012

I had a wonderful experience purchasing my car at this dealership! Although this was my first car purchase, my sales rep, Brett, walked me through every stage of the process. He was super knowledgeable, very friendly, and happy to answer any questions. Everyone I met and worked with at the dealership really helped to make this a great overall experience! I definitely feel like I made the right descision by purchasing my car there!

hlg2008

27 de ago. de 2012

Brett was extremely helpful and made sure I was 100% comfortable with everything before I left the dealership! Made my car buying experience the best I ever had! Would definitely recommend Brett to friends/ family! Will be back to Brett for my next car purchase!

elliotpope11

25 de ago. de 2012

My experience with Brett at Hyundai was fantastic. He was informative, efficient, and friendly. He was very helpful walking me thru the technology of the car, especially. All in all I love my car and will be recommending Brett and Cochran Hyundai South Hills to my friends. I will plan on shopping there again sometime in the future as well!

scoulter90

23 de ago. de 2012

As a recent college graduate, I was nervous and skeptical about leasing my first car. After my grandmother referred me to #1 Cochran I knew I was going to be taken care of. From the moment my dad and I came in the first day, to when my mom, grandma, and I left the second day with a new car, we were treated to an incredibly friendly atmosphere and accomodating staff. Brett and Rob were welcoming, relatable, and took the time to make sure I was getting the car at the price I needed. Even through some stumbles with my insurance company, Brett kept his cool and made sure we knew what was going on. He even sat and conversed with my mom and grandma for about an hour while I filled out the paperwork. I would definitely recommend #1 Cochran to any of my family and friends who are looking for a great buying/leasing experience.

player15220

21 de ago. de 2012

I liked the 'no pressure' approach; knowledgeable, professional, and very easy to work with. After looking at many makes & models I came back to the first model that I first looked at with Rob which was a Sonata. When I finally made my decision Brett was very helpful making the whole experience worthwhile. It's nice to know that you have someone like Brett working there.

laura.wallace.73

20 de ago. de 2012

Ryan was extremely friendly and helpful. He made sure my experience was a pleasant one and was more than willing to work around my budget and get the car I wanted. I was very pleased with first car buying experience.

J D Petrisko

20 de ago. de 2012

Bob Pacella as a salesman was a refreshing change from that of a typical High Pressure car salesman. His style of interacting with potential clients along with his "Total Knowledge" of the product and sales process made the purchasing experience a pleasure. As a side note Bob has left me with a Very Favorable Opinion of #1 Cochran. Repeat business will be a serious consideration in the future Thanks Bob!

drgeopgh

16 de ago. de 2012

Nikko was very pleasant when I dropped the car off and kept me informed of what was happening. He made sure the car was ready as soon as possible. Everyone had Cochran has always treated me very well.

dirrwood

15 de ago. de 2012

The whole experience from choosing the right model car and options, to price quote, to financing, and delivery was stress free and a pleasure. In addition, with the lifetime free inspection it's a no brainer!

Roge3456

13 de ago. de 2012

Bob Pacella is a fantastic sales consultant; very friendly, knowledgeable and down-to-earth. No nonsense. Tom Glumac--the sales manager--was also very friendly and competitive. No dealership in the Pittsburgh region could match #1 Cochran's overall deal.

Thombett

11 de ago. de 2012

Everything went as expected buying a new car. Everyone was friendly. Price was as quoted with no changes or extras added on. Everything explained well.

meyers823

8 de ago. de 2012

Bob is very easy to deal with. He helps in every way he can to please us. In fact , we bought three cars from him and my Mom bought her car from him. I think that says it all. GREAT GUY!!!!

margwood

8 de ago. de 2012

I worked with Wayne Preusser to buy a 2013 Hyundai Accent, He Could not have been more helpful or knowledgeable about all the cars on their lot. The test drive was great, he went over all the features of the car while going on a route that would show off all the features. He seemed to really care about my needs more so than making the sale. Very friendly and I could not be happier with my new car. He even did a follow up phone call to make sure everything was working well with the car and that I was comfortable. I could not speak more highly of Wayne or of this entire experience. He helped me negotiate a fair price and get financed. I would be more than happy to send my friends and family to him and look forward to working with Wayne and #1 Cochran in the future!

KathySchroeder

7 de ago. de 2012

We visited Cochran Hyundai in order to find a new Elantra for purchase. Our salesman, Robert Pacella, was very helpful without being too instrusive on our visit. He gave us a wonderful deal on the car. One day after we took the car home, we noticed there were some very minor dings to the paint on the back of the car, which we did not notice at the dealership. I emailed Mr. Pacella photos that Sunday afternoon to see if there was anything Cochran could do. He responded to my email late Sunday evening. He, again, responded Monday morning and without hesitation advised me to bring the car in for the minor body work. I brought the car in a few days later and had it back the same afternoon in perfect condition.I will be back to Cochran for our next car purchase because of the customer service we received and the great deal we received from Mr. Pacella.Kathy Schroeder

prwilliam3

5 de ago. de 2012

Ron Harris was great to work with. He answered all my questions and helped me through the process step by step. I would recommend him to my friends and family members.

Kingjandn

5 de ago. de 2012

This was the nicest and most painless car buying experience we've ever had. Salesman Bob Pacella was professional and not at all high pressure. We are pleased with the package offered and our new vehicle. Everyone we encountered was pleasant, cooperative, and professional. We look forward to working with your dealership in the future.

tfpld1963

1 de ago. de 2012

I first contacted Hyundai about the elentra. After taking a test drive i decided that maybe i should look more seriously at the Sonata. Brett was not available to take me for the test drive but his assistant Rob did. They both were very informative and helpful in making this process a good deal. I also looked at several other cars and considered the Sonata Hybrid very seriously. Brett is a very good salesman.

Eneishloss

1 de ago. de 2012

A most pleasant and easy process! Brett was easy to work with, highly informative, and most personable. He went out of his way to find our car, get it here, and get it ready.

gholt44

31 de jul. de 2012

Relatively quick and painless car buying experience. Brett took his time and explained every detail of the car and was flexible with the price. The new Elantra is a great car!

ElaineElantra

29 de jul. de 2012

We stopped in to check out the cars. Neither my husband or I have ever driven a Hyundai. We saw so many Elantras on the road and wondered what the fuss was about. Now I understand why everyone loves them. The warranty is great. Especially with Pittsburgh roads. They are safe and look great! I am so glad we decided to get one.

jeh52849

26 de jul. de 2012

My 89-year old mom bought a 2011 Elantra from Ron Harris last year. Now my wife and I each leased a new car from Ron--a 2012 Azera and a Sonata Hybrid. We're happy with our acquisitions, our treatment by Ron and his colleagues, and are proud to be members of the #1 Cochran Hyundai family!

silencerider151

25 de jul. de 2012

The dealership was very friendly from the moment my wife and I stepped in the door. We quickly were given our test-drive of the Elantra we were looking at and Bob did a great job taking us places that really tested the car. This was great because we got to see what the car could really do in real-world situations, rather than just a joyride. We got a great price right away without much fuss. Bob did a great job of getting us the color we wanted in the car and made sure it was dazzling when it was time to drive off. Overall it was an excellent experience.

MEsch

25 de jul. de 2012

Rob was covering for Brett; but the whole experience was smooth and easy. Really liked the 'no pressure' approach; knowledgeable, professional, and very easy to work with. Glad that my choice to stay with Hyundai the maker and the Sonata as a model was worthwhile.

SarafinaD

23 de jul. de 2012

The entire staff was very friendly and professional. They went put of their way to help me with the lease of my new fiat. They truly set a great example of teamwork and professionalism. Thank you to the entire staff and especially to Brett Lewis who was kind enough to come over from South Hills to help me out.

jaggerz

21 de jul. de 2012

From the first encounter with Wayne in the dealer lot he was friendly and professional. Told him I was shopping but not yet ready to buy but would be in contact with him in 7-10 days. Spoke with him several days later to set up an appointment to test drive a Sonata and possibly buy that day. Met with Wayne on Saturday 7-21 to discuss the car of my choice,have my trade-in evaluated and test drive the car.Upon our return he told me the value of my trade and we discussed price to which we come to an understanding and I accepted both the trade-in allowance and new car pricing. During this proceess Wayne was professional and courteous and made the negotiating process surprisingly amicable. I would highly recommend my family/friends,who are looking to buy a Hyundai to see Wayne.

AAlexander16

15 de jul. de 2012

Thank you so much Ryan for working with my husband and I on buying a new Hyundai Sonata. I really appreciated Ryan's knowledge of cars and most importantly, getting me the car I wanted even though it wasn't on the lot instead of talking me into a car I didn't really want. Ryan was very trusting and I would work with him again in the future, however, I plan on keeping this car for a long long time :)

k1031d

27 de jun. de 2012

My wife and I walked into #1 Cochran Hyundai after several subpar experiences with 3 other dealerships. We were greeted by Ryan Shaffer who did confirm the stock that was listed online and in what lot we could find those cars. Ryan informed us of the options on both cars, but at no point did he try to "sell" or talk us into one direction or the other. He was kind enough to let us talk to him about the differences between the cars and allowed us to talk privatly about what we liked with no pressure to buy. After making our decision to buy from Ryan, he sat us down and informed us of everything from the options of the car we chose as well as other services and warranties #1 Cochran had to offer. We gave him our best offer and he beat that offer without a fight or "having to talk to my manager about this". But again, at no point did he try to talk us into or "sell" us anthing we didn't want or need. My wife and I ended up with a car we both enjoy and an experience that we will remember. Our next car will come from Ryan Shaffer for sure.

ww2kbf

26 de jun. de 2012

This is our second new car purchase with Brett at Cochran Hyundai South Hills. My girlfriend bought her 2011 Elantra in May, 2011 and I bought a 2013 Sonata in June, 2012. Brett beat the price I gave him from USAA Car Buying Service and Matt in the Finance Department got me a better loan rate, too.Brett explained all of the new car's controls and features and helped me set up the Bluetooth system, even though my Blackberry frustrated both of us. He also set up the BlueLink system online registration so all I had to provide was a password.I'm very happy with my new Sonata and I will refer anyone that's looking for a Hyundai to Brett. I will have to remind them that Brett is a very popular guy; we had to wait to talk with him when we first visited the showroom.

bsnyder140

20 de jun. de 2012

Service was friendly, prompt, and easy. They were very accommodating and easy to negotiate with. They were knowledgeable about the vehicle and went out of their way to ensure I felt comfortable.

maldj37

18 de jun. de 2012

Over the past 8 years I have had a used car, I decided it was time to get something new. My father and uncle both had recently purchased Hyundai's. My dad recommended me to check out the Hyundai Sonata. I live near the #1 Cochran Hyundai in South Hills. There are many car dealerships along West Liberty Ave. where it is located. From the moment I first stepped in the door Brett was very helpful. Since this was my first time getting a new car I had a lot of questions, Brett was patient and helped me with everything. I was looking for a stylish new car at a great price, I checked out a few of the competitors nearby and felt that the 2013 Hyundai Sonata was bar far the best deal. The stylish look of the car, MPG, features, and size of the car was unbeatable for the price. Overall I am very pleased with my experience at #1 Cochran Hyundai and highly recommend them to anyone looking for a new or used car.

emilyadair

14 de jun. de 2012

I actually went in to test drive a car to consider it as a possibility of a car to buy for my Mother. Instead, I walked out with a commitment to buy two cars. The staff I met, especially my dealer Brett Lewis, were so friendly and helpful, it made my decision to purchase two cars at one time (non the less) much more confident and comfortable. Since I have picked up my new car and they are working diligently to find the specific care my Mother requested.P.S. My new car is everything I expected it to be and more!

Bailey56

12 de jun. de 2012

Dear Sir/Madam,I gladly gave all perfect scores for this survey because buying my new Accent from Anthony Iellimo and working w/Ian Renter on the loan at Cochran-Hyundai was an excellent experience all the way around! Everyone there is very knowledegable, helpful, courteous and friendly. I liked the variety of vehicles in the showroom. The process took only 2-hrs and it amazed me how smooth and easy it was. Anthony, Ian and the great young man who cleaned up my new car stayed later on a Saturday night and they were happy to do so, along w/the other guys there and I saw teamwork, as they all pitched in to make this happen for me...I'm a very satisfied customer and I have been recommending your dealership to my family, friends and co-workers.Regards,Pauline Moyles

carbuyer

8 de jun. de 2012

As we all know bad things can happen to good people and as such I was one of the many to which bad things occurred=My credit rating was terrible to say the least-past events with family members put my credit score=probably not even on the scale negative wise=with the help of my brother Ed and of course your financial department my car purchase was made possible==Wayne Preusser was pleasant to work with and of course I would send potential buyers to your dealership and to Wayne. I will be looking forward to continuing my relationship with Wayne and your dealership via any future questions or via service to my car.

Rlvmr

2 de jun. de 2012

Wayne is the best. He is intelligent. He knows his product he is enthusiastic. He guided me through this very big decision. He addresses every question and concern that I had.

Dan Browning

1 de jun. de 2012

I have never been welcomed and treated with such respect when visiting a dealership. All the employees of Cochran Hyundai, South Hills were very informative and accomodating. I was given specific details of everything that I asked and the quality of professionalism by the staff was outstanding. Brett Lewis is an asset to the company and shows a love for his occupation.Thank you Cochran team.

Nolajirwin

30 de may. de 2012

Everyone here was very helpful on finding my new car abd with my trade in! The employees Anthony abd Ian were awesome! Anthony was very informative and new alot about my vehicle along with giving me suggestions, very nice to work with!

gmcdonough433

28 de may. de 2012

My lease on my 2010 Elantra was about end and I went in to talk to Brett about my options, whether it would be better to buy out my lease car or lease another new car. Brett spent a lot of time explaining all the options and deals. I am happy to say he worked out a great deal where I was able to lease a new 2013 Sonata for the exact same lease payment I had for my old Elantra. The entire process was very quick and enjoyable. He took the time to answer all my questions and work up quotes on the different cars (Elantra vs Sonata)and options (lease vs purchase). Sometimes I think car salesman and dealerships try to take advantage of a woman coming in alone to purchase a car, but this was not the case. Brett treated me with respect and didn't talk down to me or try to take advantage of me. The whole process was quick and easy and doing business with Brett Lewis and #1 Cochran South Hills was a real pleasure. I went into the dealership not sure what I wanted to do or what car I wanted and 2 and half hours later I was driving away in my new Elantra.

kcfore

26 de may. de 2012

Robert provided us with an easy and smooth sales experience. He listened to what we needed and presented us with our best options. In the ended we purchased a Sonata with great options and a great price, all thanks to Robert.

dwcgm

22 de may. de 2012

Great Dealership. Scheduled service visit on line. Received email reminder. Waited at dealership while there. Got in. Got out pretty quick. Nice modern dealership. Nice waiting room. Good display of vehicles in showroom, I looked at while waiting.

jannag

18 de may. de 2012

In 2010 I leased an Elantra, and worked with Wayne. He was very easy to work with, and definitely worked to give me a deal I was happy with. Returned at the end of the lease to buy the car, and had the same, good experience. I would highly recommend Wayne. Matt, the business manager, was also really nice to work with. Everyone there is friendly. My parents were happy with their experience as well. No complaints here!

hspolny

15 de may. de 2012

We highly recommend this dealership. The attention given to us was heart-warming. The attention to detail during the explanation/signing and review process was over-the-top! We drove away in our new beautiful white 2013 Elantra with no further questions and a full understanding of the entire process. We were informed of everything; the proceedure, the paperwork needed, the information books and booklets, even Bluetooth. Nothing was left to question.We appreciate the outstanding customer service and friendliness of the all professional staff.We highly recommend this team!Sincerely,Suzanne & Larry Polny

bkgsur

15 de may. de 2012

The whole process was good and friendly. We felt good when we left the place. The dealer did a good and confident job on this.

RachelBI

9 de may. de 2012

I am extremely happy with the service I have received from this dealership. Every time I have brought in my car for routine service it has been a good experience.

videotonyk81

8 de may. de 2012

We just bought are second car from here, again Brett was great to work with and remembered us from buying our last car from over 2 years ago. Everyone was friendly and easy to deal with like always. Never feel any pressure here!

wroble09

1 de may. de 2012

I am very satisfied with my overall experience at south hills #1 Cochran! I got a great deal and was treated very well and I am very happy about my brand new hyundai accent! Thank you for your great car!!!Ashley R. Wroble

blhornack

29 de abr. de 2012

Courteous,worked well with us, sales person and finance agent were wonderful... ill definately use them againin the future.. they work with you and are understanding

rachelmino

25 de abr. de 2012

Visiting #1 Cochran South Hills Hyundai, we were welcomed in by Ryan Shaffer. My father and I knew what we were looking for and were previously assisted by the call center on prices and such. Once in the dealership Ryan showed us the Elantra and gave us EVERY piece of information on the vehicle. He literally knew every little detail about it and was an excellent salesman. He shared stories about his wife and son with us as we discussed the vehicle and this made the experience extremely comfortable. He took the time we had and used it by showing us exactly what we wanted-he was honest and humble. Ryan was more a friend opposed to a salesman and that really stood out! He knew what I needed, what I wanted and the price that I wanted to work with and made it happen. It was a complete success. I would STRONGLY suggest anyone looking for a car that is reliable, very well priced and has a great warranty to visit #1 Cochran South Hills. Ask for Ryan and you WILL have a wonderful, non-stressful experience!

Onesimus

23 de mar. de 2012

Went to South Hills Hyundai to find my car. Anthony "The Kid" was very helpful. Was willing to answer any questions I had. I was looking for a new car and was quite thrilled to find out that they had the car that I had been researching online. They all made sure that I was happy with my purchase. After finishing the paper work, I just had to wait a few minutes for Anthony to get done helping a new hire with some potential customers. This speaks volumes to me, that they are willing to guide new employees through the process and help them make a potential sale. I was a little hesitant to go to Cochran because I was told to stay away from multiple people. But after dealing with them, I can say that whoever told me to stay away was wrong. I will definitely be dealing with Cochran in the future and I will be recommending all my friends in the market for a new car to check Cochran out.

Onesimus

21 de mar. de 2012

Went to South Hills Hyundai to find my car. Anthony "The Kid" was very helpful. Was willing to answer any questions I had. I was looking for a new car and was quite thrilled to find out that they had the car that I had been researching online. They all made sure that I was happy with my purchase. After finishing the paper work, I just had to wait a few minutes for Anthony to get done helping a new hire with some potential customers. This speaks volumes to me, that they are willing to guide new employees through the process and help them make a potential sale. I was a little hesitant to go to Cochran because I was told to stay away from multiple people. But after dealing with them, I can say that whoever told me to stay away was wrong. I will definitely be dealing with Cochran in the future and I will be recommending all my friends in the market for a new car to check Cochran out.

mjcagey

27 de feb. de 2012

I have been taking my 2005 Elantra to the service department ever since I bought it. Sales can be great but if the service department does not match up with quality care and an affordable price, then the dealership does not provide an overall positive experience. I have been more than pleased with the service department. As a woman, there is always the concern of being taken advantage because of lack of automotive knowledge and expertise. But so far, I have never felt that way at the South Hill dealership.My vehicle has been well taken care of. Most of the service reps have been very easy to deal with - the past two times I have had Cheyne Brooks and he has been great! He always welcomes me with a smile - never too busy for questions or explanations - very proactive and thorough with my vehicle - even helps with discounts available. He is always my first choice when I make an appointment and definitely a reason to keep coming back.

dlmanner12

15 de feb. de 2012

They were excellent and very efficient. I bought my Elantra at another dealership but came here because it was closer. Once my lease if up I will probably move to Cochran.

lorijean43

27 de ene. de 2012

Ron Harris and Alan are the most wonderful employees you have at Hyundai South Hills. I do not have good credit and from the moment I walked in the door I was treated with respect. I was treated like a person, not by my credit score. They were so great to me, explained every step of the way. I got an Elantra, the very first new car I have ever owned. I would recommend anyone to go to see Ron and Alan, you will be treated so well.

stephendziki

23 de ene. de 2012

Brett is a very friendly person. He knows alot about his product. Brett answers all question, even if you asked the same ones over and over. I was looking at a cheaper car. Brett did not try to push a more expensive car, this would have turned me away. I ended up buying a more expensive car and I did not feel pressure or regret it. Ask for Brett if you need a car.

pkhoffman

4 de ene. de 2012

I was approach immediately in a friendly manner. Was given a thorough explaination on the features of the car. Answered all questions fully and was not pushy in trying to sell a car.

Audipooh

21 de dic. de 2011

Brett was very friendly, helpful, and knowledgeble for the most part. This was my first time buying a car and he made the experience a very smooth one. He was not overbearing and he handled almost everything promptly and professionally. And I love my car!

lqqkyhere1

15 de dic. de 2011

This was the best car buying experience we've ever had. From the moment we walked in until we pulled away with our new Accent, it couldn't have been better. Our salesman, Ron Harris, was so great. He took the time to explain everything each step of the way and fully explained everything about the car and it features. Thank you!

jonbenko

10 de dic. de 2011

Bob was a wonderful salesman, exactly what I wanted. He wasn't too pushy and wasn't trying to sell me something I didn't want. I would highly recommend Bob! Thanks Bob!!

malbret

29 de sep. de 2011

Customer service was great. I was greeted right away each time I walked into the dealership and offered service. Sales rep Wayne was friendly, professional, and very helpful. The price of the car was what I was expecting to pay, and financing offer was affordable. I was impressed with the overall experience.

xxmslisaxx

27 de sep. de 2011

Brett was very friendly, informative and down to earth. He wasn't pushy or didn't make us feel pressured. He was able to answer our questions and thoroughly explained everything about the vehicle we purchased. He also kept us informed on the process eg where we were in the process, what he had to do, who we would talk to about financing, etc. I would recommend both the dealership as well as Brett to others.

KathyAT

27 de sep. de 2011

I needed a vehicle quickly and the salesman and sales manager worked very hard to accomodate my request. Bret made certain that I was comfortable in my new car and answered my many calls quickly and courteously.

loricrowley

26 de sep. de 2011

We have been pleased with the fact that every issue we had about the vehicle we purchased or with the dealership in general were handled immediately. We appreciate Anthony working hard for us to make this experience a good one.

jenafam

24 de sep. de 2011

My experience was great because Brett worked with me to deliver the vehicle I wanted at a great price - in fact the price was better than I had expected.

cena21

21 de sep. de 2011

This was hands down the best and most instesting experice we have ever had buying a vechile! Your team is very knowledgeable and made us feel like we were part of the Hyandi famly. I am looking forward to doing business with this company. Brett was very helpful and explained our new car to us with such paitence and understanding. I will definatley recomend #1 Cocharn to all of my freinds and family. Thank You!

ddruker

7 de sep. de 2011

The best car buying expereince my husband and I ever had. From the salesman wayne thefinance person sorry forgot his name. It was enjoyable in every way. I will recomend this dealership to all looking for a new or used car. As a manager in retail I wish I could find employees as nice and responsible as yoursSincerly Diane and Barry Druker

maura35

6 de sep. de 2011

All of the salesman at #1 Cochran Hyundai/Infiniti were exceptionally helpful, friendly and knowledgeable. Buying a car can be a painful experience and I'm happy to say that my experience at #1 Cochran was quite enjoyable. I'm more than pleased with the service provided and will definitely recommend your team to my friends and family. Thank you!

drewsabatos

6 de sep. de 2011

Usually car buying experience is one of my lease favorite things, but dealing with Brett Lewis and James Richey was a pleasure. They gain my business for years to come. Thanks Brett and James for a great experience and a beautiful car.

Roehner

5 de sep. de 2011

Brett did a good job listening. Not many people do. Brett made sure my wife felt comfortable with her decision. Thank you for your help.

met0770

4 de sep. de 2011

The salesman was extremely knowledgeable, friendly, and helpful. He was patient and gave us time to consider our options. This is our first Hyundai and we hope for an extremely reliable automobile.The sales manager was also extremely patient and worked with us until we could reach an agreement.

eloynepo

29 de ago. de 2011

Great working with Brett, enthusiastic, well informed and prepared. I came into the dealership with the intention of buying a Toyota at a different dealer. Brett's approach to clear thinking and practical analysis convinced me the Hyundai was the way to go.

cassiwilliams

29 de ago. de 2011

Brent was very helpful with my needs. He had no problem with spending time with me while I decided what I wanted. The service was exceptional. Thank you!

whoffman691

28 de ago. de 2011

We had a great experience buying our new car. The staff was friendly and informative. We didn't feel pressured into buying the car or making a decision which was a nice change.

millsman45

19 de ago. de 2011

Bob was a very good person to deal with, his honesty was quite refreshing and his quality assistance in steering my wife and I to an exceptional used,barely used, car was greatly appreciated. Bob went out of his way to be helpful without being over bearing or "pushy". Bob's assistance to us will not be forgotten and Cochran can count on my Wife and I returning in the future for further purchases, as long as we can get someone like Bob Pacella to help us along the way. Great Job Bob and Thanks !Don and Patti Mills

Gforce134

18 de ago. de 2011

My wife & I were welcomed and treated as friend instead of another Sale. Our search for an Elantra was long due to availability and our options list. Through the entire time, Anthony kept us up to date with what was coming in, and gaves us alternatives if we so wanted. We were always treated with respect, no matter how many phone calls or trips to the dealership we made. The rest of the staff were great also! It was a pleasure to due business with all of them! Thanks!!!

sjshearn

17 de ago. de 2011

I was immediately treated when I walked in the dealership. Brett was very knowledgeable and helpful. He made the car buying experience very easy and I was not overwhelmed, like I thought I would be. He was very flexible with appointments, treated me like his priority customer, and was an overall more relatable type of sales person to work with, given his younger age and enthusiasm, which is another reason I felt more at ease.

SJE79

14 de ago. de 2011

Overall a great experience, customer service and friendliness exceeded my expectations. Very thorough on the day I purchased my vehicle. Went over every detail to ensure I was comfortable and happy with my new car. I received several follow up calls making sure everything was going well. The price of the vehicle was nonnegotiable due to supply and demand, but they were generous on my trade-in...which I am grateful.

mojojojo

13 de ago. de 2011

My experience with Ron Harris was great--he was patient, knowledgeable and friendly. He made my first new car buying experience easy and (if it can be) pleasurable. He even shined up the car for me as I was leaving because he thought the car should look better when I drove it off the lot. I would highly recommend Ron if you're in the market for a new (or used) car. The reason I gave my "overall experience" rating as 4 instead of 5 is this: when I went to see the man who takes care of the financing and contracts, he pressured me to extend the already fantastic warranty and to get a bunch of add-ons that I wasn't interested in (unfortunately I have forgotten his name). Even after explaining to him why I wasn't interested (I only wanted to spend x total amount; I only wanted my payments to be x amount per month; I only wanted my contract to last 60 months; I bought a Hyundai because the warranty is what it is and it comes standard, NO CHARGE with each car), he kept trying to work out the math to get me to buy SOMETHING, regardless of what it was. Finally I told him flat out to stop doing the math because I wasn't interested. He seemed miffed by that. When he finally printed up the contract he assumed I was financing with Cochran instead asking what my financing plans were. When I told him I wanted to go through my credit union unless Cochran could do better, he said, "NOW you tell me that." Isn't it his job to ask? I will give him credit for giving me a (slightly) lower interest rate, however. In all, I had a great experience save the ten minutes I spent with financing.

jeh52849

12 de ago. de 2011

Ron Harris was both very businesslike and personable. He's a great sales representative. Ron took a lot of time with my mom and me to explain the operations of the dealership and--most importantly--the new Elantra that my 88-year old mom will be driving. He even helped me convince my mom to get a cell phone. Talk about above and beyond the call of duty! My next car will be bought from Ron at #1 Cochran.

bodonnell

1 de ago. de 2011

Wayne was an absolute pleasure to deal with. I came in on a Thursday, looked and test drove a couple of vehicles. Both would have worked for my needs. Wayne got back to me the next morining with the financing options on both. I added another to the mix and again, he got right back to me. I agreed to meet him on Saturday at 10:00am. I got off work a little early on Friday, so I stopped by. Wayne had already left for the day but a very nice young associate Jeff helped me out. I had a few more questions I needed answered to make my decision. Jeff did a great job as well. I came back on Sat. and we closed the deal. In all, it was a painless experience and I left with a very positive outlook on the dealership, the personnel and experience. No buyer's remorse at all.Thank you for putting together such a great team.

mianarelli

27 de jul. de 2011

The only thing I would like to mention here is when I went to do the financing, I felt like I was really being pressured to buy an extended warranty. The finance employee tried every which way to get me to sign on to something--extending the loan period (I ONLY wanted a 5 year loan, he suggested 72 mos.), trying to get me to accept that it would only be $10 a month over what I originally wanted my payments to be, etc.--and while he was very nice about it, I didn't like being pressured.

gary.wilson

26 de jul. de 2011

I must say this was probably the most stress free buying experience I have ever been through. Anthony was exceptional with his knowledge of the new Sonata and seemed to work very well with the sales manager to make sure I received a fair trade in value for my 2005 cadillac deville. I hope to have a long and lasting relationship with Anthony and #1 Cochran.Thanks to all for the great experience.Mr. Gary Wilson

ashley_rick

20 de jul. de 2011

I will not be recommending this dealership to anyone the staff was not nice in the least bit and i would of never bought this suv if i did not want it so bad! The staff was nasty the restroom area was not clean there was food in the sink and the toilet seat was up with pee on the rim....Thank you but no thank youAshley MarchitelliI only went to this dealership because i heard it was the best....And #1 Cochran of South Hills was not

aunt suz

20 de jul. de 2011

When I arrived, James Richey, Sales Manager was there to introduce me to Wayne Preusser, Sales Consultant. Wayne was very knowledgeable, friendly, and patient. As a new customer, he made me feel comfortable and was able to provide all answers to my questions. I did not feel rushed or pressured. This is important to me when making a big decision like buying a car. Because of my experience today, I would recommend your dealership to prospective buyers. Based on my visit, I wouldn't hesitate to refer future customers to Wayne Preusser.

lmiorio

15 de jul. de 2011

I walked into Cochran Hyundai looking for a used car. Wayne sat down with me and discussed several options. He went out of his way to see what I was looking for. When I couldn't find a used car that I would like, he suggested looking at a lease. I didn't think I would be able to lease a new car at a price I was happy with. Wayne suggested that I look at an Accent. I test drove the Accent and was very pleased with the car and the monthly payment. Since the car I was trading was in my wifes name, I had to go home and get her to make a deal. While at home, Wayne called and said that someone had bought the Accent and if he could put me into an Elantra for not much more in a monthly payment. I, of course, said yes.I've had my Elantra for a week now and am thrilled with the car. I like everything about it and do not have one complaint.In another year of two we may be interested in trading our other car in. If we do, Wayne will be the first one I will contact.

beeaam3

24 de jun. de 2011

I had the best experience at the Cochran Hyundai South Hills Dealership. Scott went above and beyond my expectations to find me the exact car I wanted. I walked out of the dealership with a 2012 Hyundai Elantra in white and couldn't be happier. I would recommend this dealership to anyone looking to buy a new/used car. Each employee ensured I understood the process and were willing to answer any questions I had. Scott was also extremely reachable. He would respond to any questions I had through email almost immediately! Words cannot express how grateful I am to the employees of Cochran South Hills. I would go back in a heartbeat!

Mildred San Rocco

23 de jun. de 2011

" I like that the Dealer is close and very convenient for me. I have stopped in without an appointment and was taken care immediately. The Dealer is always friendly,courteous and very helpful.I would recommend this Dealer to all my friends."

oldmischief

20 de jun. de 2011

Staff was very knowledgeable, friendly and eager to answer questions to the best of their ability. If they didn't know the answer, they went and found someone who did. I didn't feel like they were pushy like some sales consultants can be. They did paperwork very efficiently and made our first time experience buying a car painless, easy and somewhat enjoyable.

Capisano

6 de mar. de 2007

This is for the Hyundai store on West Liberty. Just all around excellent sales people there.He got me the car I wanted, the right trade in price, and gave me every possible rebate they had. The service was outgoing, friendly, and knowledgeable. I got the car there for about $1,500 less than Bowser's best offer. I don't know what the other review is saying with all 1's, but it's not the case at #1 Hyundai.