knarf ollir

29 de sep. de 2014

Called several dealerships in the area with questions and quote requests. 802 Toyota exceeded the others on all levels and most importantly price. We spoke with Shane Sheeran about a 2014 Toyota Camry LE and the great deal he quoted us over the phone was the exact same deal we walked out of there with. None of that let's get them in here or sorry that deal is no longer available stuff you find at some other dealerships. Not to mention the Camry he had waiting for us was a perfect match and a color we had never seen before but yet was the color my wife liked the most of all available colors. Shane is GREAT to work with and when the need arises again he will be our first call.

Ezra

14 de sep. de 2014

Easy to communicate with. Sam Clark was a great salesman to deal with. He was friendly and knew the vehicle, was very knowledgeable. The process was simple, not confusing. The completion of the financial department was the same. It was a nice pleasant experience. I have recommended Sam and 802 Toyota already to others. The facilities were clean and up to date also. It was a nice place to be at.

HappyRAV4Owner

19 de ago. de 2014

My husband and I walked in with out an appointment hoping we would find a better experience in the Toyota dealership than the dealership we had just visited previously. We were immediately greeted by Kip who sat down with us and asked us detailed questions on what we were looking for in a vehicle - and even asked us what we did not care about. We felt like he was very open and upfront on what they had available and what he thought would best meet our needs - without trying to pressure us to consider more expensive vehicles we clearly had no interest in. We had a very comfortable test drive in a vehicle my husband chose, a 2012 Toyota RAV4 with a V6 engine. Although the vehicle's gas mileage was not has high as I was hoping to get (hwy mpg is 26, I hoping for better than 30...) we loved everything else about the vehicle and felt like we made an great deal on it. The final process felt more like reasonable negotiating rather than high-pressure haggling. My only complaint is that the final processing of the paper work for the financing and sale took a very long time. There was only one person handling this part of the process and my husband and I were at the end of the line. But, overall, I would recommend the Berlin Toyota dealership.

Susan

7 de mar. de 2014

I liked the 2014 Camry Hybrid so much I traded my 2010 Camry Hybrid. Sam at 802 provided knowledgeable sales assistance. He answered all my questions and showed me the improved features (like blind spot side mirrors) that convinced me to trade.

Lrnoth

24 de feb. de 2014

I was looking for a used vehicle, preferably a RAV4,and found a few on the 802 Toyota web site that looked promising. I contacted them and received a follow up phone call almost immediately.Everyone involved was so incredibly friendly and helpful. Starting with sales assistant Janet Hatch who I spoke with on the phone. She gave me additional information regarding vehicles I had seen on line and pointed out others that might be a good fit for me. The next day, without an appointment, I went to the showroom with my sister in tow. Janet was at the reception desk and greeted me and my sister enthusiastically, we chatted a bit and she found us a Sales Consultant, Sam Clark . Sam was very knowledge about the vehicles I was looking at and cars in general. My sister and I put Sam through the wringer with lots of questions, taking the vehicles out multiple times and pressing him to get the best deal. Throughout the process he was very pleasant and helpful with out being pushy. After I decided on one particular vehicle we started negotiations. Sam (and 802 Toyota) gave a little and I gave a little reaching an agreement on a price that I think we both felt good about. We then worked with Business Mgr. Desmond Culcleasure who was professional, friendly and knowledgeable. While we were waiting for the paperwork the owner Dave Birmingham stopped by with his dog (Bentley?) and chatted with us, making sure we were being well taken care of, which we were. Another employee, Cat Arnold, sales manger also came over to chat and like everyone we dealt with was super friendly. All and all it was a great experience! I would highly recommend Sam Clark and the gang at 802 Toyota to anyone looking to buy a vehicle new or used.

One Eye

11 de feb. de 2014

Sam and Cat worked hard to get me into a bigger truck, Tundra. I happened to stop in one afternoon on a whim to see what they had that i might be interested in. Before i knew it they were making me an offer i couldn't refuse! They knew that I did not have to trade and that I could certainly continue with my Tacoma, but with an offer that was as lucrative as what they were presenting me....well, I am now driving a Tundra! Thanks Sam Clark and Cat Arnold for sharpening your pencils and making this work for me.

Cindy

10 de dic. de 2013

Once I test drove the Rav4 I knew it was the car for me! I provided all my information, ran a couple errands and when I returned all the paperwork was ready for me to sign. Sam & and staff made it very easy for me!

Nate

6 de dic. de 2013

This was my first car buying experience. Stopped in after passing up a deal at another dealership. Corey was able to assess my needs, find what I was looking for, and remain flexible during the Holiday (Thanksgiving) season. The write-up process is worth pointing out as a negative portion of the experience solely due to wait time (5+ hours), but I think this was an isolated case. Would certainly recommend this dealership & Corey Morine to a friend!

P Henry

10 de nov. de 2013

The Internet certainly helps in finding a new Tacoma with the specs and color that you desire. After talking with several dealerships in both NY and Vermont (I live in the Adirondack region of NY), I chose 802 Toyota of Berlin, Vt. Through Sam Clark in the Sales Department, we talked terms on a Sunday!! (He gave me his personal phone number) and closed it on Monday. He was upfront, knowledgeable and enthusiastic in his conversations with me. The truck was ready to be picked up IN 24 HOURS, where the paperwork was ready and Sam's instructions on setting up the many options were thoroughly explained and performed. Questions I had that he didn't know the answer, he soon found out for me. I thought the pricing was very competitive and would highly recommend people (esp those of us that live "across the pond" in NY) to consider this relatively unknown dealership for their next Toyota.

Jeannie

4 de nov. de 2013

Chuck Heingartner transformed a bad experience into an enjoyable one. I had complete confidence in his advice and appreciated his enthusiasm. Cat and Desmond were also extremely helpful.

Topher B.

23 de oct. de 2013

I called Sam Clark knowing exactly which car I wanted to buy. He responded quickly and with the utmost professionalism. I live in New York and Sam personally drove the car to my door, had all of the necessary paperwork in hand, met me with a fair trade in value and a fair value on the Matrix I was buying. I got home today to find the title had been overnighted to me as well. Do yourself a favor, if you are tired of car-buying hassles, go straight to Sam Clark at 802 Toyota. If he doesn't have an answer, he is quick to find it and communicates both effectively and in a timely fashion. I could not give Sam a higher recommendation or I would. He earned it with his personality and capability. Thanks Sam!

Erin Karasinski

18 de oct. de 2013

I recently purchase a new vehicle from Sam Wright at 802 Toyota. Originally my intent was to just test drive and see what I would eventually like to purchase. Sam was patient and listened to what I wanted. After finally deciding on what I wanted, Sam started the process and found me exactly what I wanted. I communicated mostly through email and Sam was always fast with a response. I am very pleased with the level of service I received while purchasing my new vehicle! I will definitely recommend Sam and the rest of 802 Toyota! Thank so much 802!

Lisa M.

8 de oct. de 2013

I bought my new Rav 4 about a month ago at 802 Toyota and I couldn't be more pleased. The staff was attentive and knowledgeable, and did not pressure me at all. Sam spent a long time letting me compare on the first day, and when I went back the next day, Eric helped us make the actual buying process smooth and easy, This is my 4th Toyota, and I have no intention of ever switching to any other brand!

Alice

6 de oct. de 2013

After sending an email inquiry about a used Toyota, Chuck was prompt to call and answer all the questions asked. In addition, he went directly out to the car on the lot and did a visual check of the accommodations we wanted to know about, but were not described for this model on line. We met him at the dealership. He is very personable, and knowledgable in his field.

ETdrovehome

2 de oct. de 2013

I had stopped by to test drive a 2014 Corolla and Chuck Heingartner was the sales who helped me. he was patient, listened to where I was coming from, what I was looking for, and didn't try to pressure me. I enjoyed my test drive, then took some time to research, and explore options on the 'net. After dealing with a couple of other dealerships, I came back to 802 Toyota and Chuck helped me get into my new car. Chuck made it easy. He handled everything fairly, answered all of my questions thoroughly, and made the experience enjoyable. I recommend that anyone stop in and see Chuck and the gang at 802. Everyone i spoke to was pleasant, courteous, and well informed. Thanks everyone! I love my car!

Holly P.

26 de sep. de 2013

I inquired about a vehicle and I got a response back in a matter of minutes and they even sent me a personal YouTube video of the car showing me everything about it inside and out! Great way to show a car to somebody out of state! Awesome customer service!!! The car looked great and if I lived locally I would definitely do business with them.

S&K

16 de may. de 2013

From the beginning - the online chat the night before we went for our test drive to the final signature for purchase......the service was wonderful. Shannon was our sales person....the girl was amazing!! She answered every question, did not pressure us, treated us with respect and kindness.........just loved dealing with her. I would not hesitate to send any family member or friend there for a new or used vehicle. The entire staff was friendly. Great dealership thanks to great staff....esp. Shannon !!!!!

Staci Nichols "Camry Lover"

25 de abr. de 2013

I love, LOVE Shannon! She actually LISTENS to what you are looking for, and what your needs are. It's not just about the sale. She is so nice and knows her job VERY well. I had an amazing experience working with her. I came in with not so great credit, and she was still able to meet, actually exceed my needs. I will never buy from anyone else again! Thank you Shannon!!

Tundra Tough

17 de mar. de 2013

Shannon was an extremely friendly, knowledgable, down to earth salesperson. She listened to my families needs and was able to get us the truck we needed almost instantly. This was by far the best experience we have had in purchasing a vehicle. Thank you so much 802!

AlPastor

20 de ene. de 2013

The right dose of friendliness and professionalism; answered all of my questions and was courteous to the nth degree. Buying a car is quite an investment and often a nail-biting experience, but with the right sales rep, the process can be a lot less stressful. Please with my purchase and look forward to doing business with the service dept. Shannon Bolduc, thank you for everything!

AliCat

25 de nov. de 2012

I went in with a good idea of what I was looking for, and Shannon found me a perfect car! The deal was good too!

Satisfied Client

16 de nov. de 2012

This past summer I purchased a Camry from 802 Toyota. Not only did I get a great deal, but I was treated as a CLIENT not a buyer. It was a great experience from start to finish.

Mountain Man!!!!

16 de nov. de 2012

I have been buying and leasing cars for over 30 years and I have never gotten the level of service that 802 Toyota provided in my last 2 automobile transactions. The 1st one was a car for our 16 year old son who just goty his license and we needed something safe and reliable and Chucky found us the perfect car for a great car. The sales process was easy and no high pressure. When we had a few minor problems after the sale they took care of them goodwill and never charged us. The 2nd was a lease on a 2013 Toyota Venza AWD. We have leased our past 8 cars in the last 12 years and they made the process so simple. I have recommended many friends from Stowe that have gone and and received the same excellent service from Chucky and the entire team at 802.

Mtn Man

15 de nov. de 2012

802 Toyota is the best dealership I have dealt with in the past 10 years!!! Cat and Chuck were excellent to deal with and made everything go so easy!! I have leased 6 vehicles in the past 10 years and this was the best experience I have ever had!!! I will recommend them to all my friends and family!!! I love my new Venza and can't wait till the snow comes and can enjoy my new 2013 XLE Venza in the snow!!! Thanks and keep up the excellent work!!!!!

nek steve

14 de nov. de 2012

I purchased my 2nd Toyota tundra from 802. Shannon Bolduc is the best. She worked very hard to find the right truck and deal. to Make sure I was happy with every detail. She treated us like a family. She lead us through step by step, trying different vehicles. colors to make sure I had the right vehicle for myself. She went to bat to get my price to what she needed so i could upgrade to a new tundra. The whole experience was great. The finance manager was very knowledgeable and quick. The longest part was them working with the banks to get the best rate for me. Toyota came through with that. Only wish she was closer. I live in Newport VT so it is a drive, but well worth it. So Thanks again to Shannon and 802 for making the process as good as it can be.

New Car Buyer

12 de nov. de 2012

802 Toyota was more than willing to honor a lease that was advertised on line for a specific Rav4 while another large Toyotal dealer in the state would not. I walked out with a 2012 Rav4 only a few hours after I entered the dealership and it was on a Saturday!

Ebrigm

11 de nov. de 2012

We had been searching for our new SUV for about and month and were getting frustrated with other dealers. I contacted 802 Toyota about several vehicles we were interested in. We got quick responses and they were ready when we came in. They let us drive several vehicles before we settled on the one we liked. Sam and Jaime from 802 Toyota made the experience very pleasant and easy. We drove home in our beautiful new RAV4 Limited. Thanks again! Highly recommended!

Chris

9 de nov. de 2012

I have been searching for that perfect vehicle for a while and have yet to find it. I was very impressed with the amount of time Sam spent with me and the incentives they offer on there certified vehicles. I will take this all into consideration when making a decision on where I purchase my new to me vehicle. It is quite a trip to the dealer from where I live, but it is worth it knowing that I will be taken care of for a whole year if anything should arise during that time with the vehicle. That sets the bar for other dealers out there, and I would feel more confident buying from 802 than any other I have dealt with yet.

Love my Rav

8 de nov. de 2012

Although buying a car is one of the most expensive purchases we make, it need not be a stressful experience. Many car dealers work hard to make the process confusing and difficult... akin to going into battle. I emailed 802 Toyota after walking out of 3 other area dealerships and was put in touch with Sam Wright. I told him exactly what I was looking for. Sam was quick to respond with the exact model I was looking for... a 2012 Rav 4. I asked for his best price (which we arrived at quickly) and was the proud owner of a new Rav. Thank you Sam. I truly appreciated the respect and attention I received. When picking the car, Sam went through everything thoroughly. I would recommend 802 Toyota without hesitation to anyone.

Mukam

1 de nov. de 2012

I trust the people at 802. They did a good job of servicing my previous car. Their near me in Vermont. Naturally I turned to them when it came to replacing my 2002 4 runner. Shannon, the salesperson could not have been nicer. She knows her cars and sincerely works to know her customers. Because of her I bought a car that was second on my list of preferences. A salesperson that moves a customer to choose well is special.