kingjames69

8 de may. de 2013

I've dealt with dealers before along with experience in the business but I believe honestly out weights the dollar amount a salesman and dealer gets when selling a car. This was not the case here. A Nissan Pathfinder 2010 was listed online at $26,800 but with some cosmetic issues, Suv vibrates when idle, auto driver window did not close to do an electrical calibration issue, tires tread failed the quarter test ($0.25) by not covering or touching the head of George Washington, and a periodic chirp that the salesman (Willie) could not explain why, could not find the fuel economy settings for the over all current MPG and HPG, and very bland about who I was or getting to know me as customer. This dealership knew I was knowledgeable about the system and didn't bother to negotiate with me. To add injury to insult the so called manager show a invoice sheet with a suggested retail saying that the price listed is what they paid for it? I've found other Pathfinders that were newer and lower in price at other dealerships who were willing to work with a price. Nissan of South Holland is about the money for themselves and not the customer. Salesman (Willie) didn't even take down my name and number or offer a card (which is very sad) when he found out how much I knew about Nissans (Owned 4 in my lifetime). Not trying to bash but just being honest. Also, it's strange to look at their website with reviews of all 5's (Stars) and no bad reviews. That's not realistic and should tell you something about Nissan of South Holland. This car wasn't worth the price and with the defects mentioned but they still wanted a high price when I know that SUV values at around $22,500 (True Market price) but set at the price for a new car almost. I've did my research and the Bank assessed the SUV I was looking at as well and it wasn't no where near the price offered. The manager even had the nerve to say that the original price was at $29,000....For God sake it's 2013..lol. I will make sure I will spread the word about this place. No value of service and no honestly what so ever. I love Nissans but dealers are another story itself.

Shimara

22 de mar. de 2013

Excellent service everytime. I alway have a good experience eveytime I go here. Plus I always have to check out what is new in case my hubby lets me get a new car.

Scout79

8 de dic. de 2012

This is my third visit to Nissan of South Holland, Il. One visit was good, the car I was looking at just did not meet my needs. The second time, I visited unannounced, looking for a car that was advertised on their website. When I got there, I was told that the car was unavailable for me to look at because the owner had driven it home. This time, today, I saw some M series Infinity vehicles on the website and called to see if they were available to view. I was told yes, they are there for me to look at and that I should ask for Will Broughton when I got there. Needless to say, when I got there, after wasting almost an hour of my and my wife's time, we were told that one of the M series cars had been taken home by the owner and that the other one had gone to auction......yesterday. Which is when I think that they think I was born. It amazes me that it is considered acceptible to tell a customer that because the boss did something, it is ok. That just seems arrogant to me. The "bait and switch" of advertising something on a website that is desirable but is not really available is unfortunately not new to me, it seems really common in the car business. I guess that I was naive in thinking that a phone call to confirm availability would result in accurate information. I honestly feel sorry for Will that he has to work under these conditions. I think that this is my last trip to Nissan of South Holland and unfortunately and unfairly, my last look at Nissan/Infinity vehicles. I just don't think that they are worth the effort and disappointment.Good luck if you go there,Scott

Shimara

27 de nov. de 2012

Recently, well about 3 months ago, my wife and I both came in to get oil changes with the kids and I knew we were going to be there all day however, to my surprise we were out of there in an hour. Both cars were done and me, my wife and kids were on our way. I appreciate the timely service. I am still not in the market for a new car but I was happy that the salespeople (Will) came to check and see if we were ready yet. He is very respectful for a sales guy.

Shimara

14 de sep. de 2012

I have good experiences here. No complaints. My wife loves them so I don't have a choice. This is where we come for both cars. I am happy with the service.

belizeanrose

10 de may. de 2012

They lied to me and were very deceitful. They told me one thing but changed it once I signed the papers. I was told I had 30 days to come up with the down payment but when I signed the papers, they said 3 weeks. Not only that, they cashed the check before the settled date and that caused me to pay an overdraft fee of $36.00. That really pissed me off. We had an agreement and they broke it. They didn't keep their word on the date. The sales manager and sales consultant said the car was in good condition and had no problems but I left with two problems. A squeaky back brake and leaky struts. I called the sales consultant to tell him about the problem. He said he would call me back but never did. I had to call him back but he surely called me non stop for his money. He was only worried about getting paid. I've been there 3 times and had to wait four or more hours and they lied and said they fixed the problem but I watched them the whole time do nothing. I had to drive in the car with the service director and he even said the problem was annoying. So they lied to me and said they problem was fixed but clearly it wasn't. They only fixed one problem and refused to searched for the other problem. This has been the worst experience ever. I am very disappointed. I would never come back here to buy a car.

SHIRLEY R BYRD

25 de abr. de 2012

THIS DEALERSHIP HAS SPECTACULAR CUSTOMER SERVICE. THEY ARE PROMPT AND VERY EFFICIENT. THEY EVEN OFFER ANY OTHER SERVICES YOU MAY NEED AND ALSO MAKE SURE YOU ARE COMPLETELY SATISFIED. THEY EVEN WASHED MY CAR!!!!

Kimlilson3

26 de ene. de 2012

Well my experience was ok considering the credi issues I had. Yes I wanted a better deal but with my credit issues it wasn't possible. The crew that help me were great in getting me the best deal that I could possibly have right now. In the future my expeience with Nissan in South Holland should be great.

henderd

20 de ene. de 2012

We had a very good experience at 94 Nissan. Everyone was very professional and friendly. Thanks to Pastor O for being so helpful and honest! Since the purchase of the car, we used the service department and it was also professional and friendly. Keep up the good work!Debra H.

Crawleyg

18 de ene. de 2012

Always awesome and courteous service at Nissan of South Holland! Never have I had a negative experience and I have been a customer for many, many years! Excellent dealership!!

mikewal

5 de dic. de 2011

I work with Steve for most of my transactions and I must say that he has been very helpful to both me and my wife. I have no complaints. Just keep up the good work. My wife and I appreciate your service.

shirl773

18 de nov. de 2011

I have been to Nissan of South Holland about 8 or 9 times and each time the staff are very friendly and professional. The atmosphere is pleasant. I love the cleanliness of the showroom, parts,waiting and service areas and outside. I even referred a good friend of mine with a Nissan to bring her car in for new tires. She was very pleased with the service. Keep up the excellent work.

L.T.

5 de nov. de 2011

Wil was great to work with. My husband and I had a smooth transition with purchasing our new car. Everyone there was very friendly and helpful.

Hubert Jackson

2 de oct. de 2011

Friendly personal and very good service.It is not too far or hard too get too and the location is fine.I believe all the customers who visit will enjoy the showroom and the waiting area.

Mxmaxx1

24 de ago. de 2011

I have only purchased vehicles from this dealership. My sales person Joanne is always friendly and helpful. The service department is very patient and always takes good care of me and my vehicle for routine maintenance. Rochelle "i love my max" Thanks, Nissan of South Holland!

satownsend

17 de ago. de 2011

The staff is fantastic. I was going on a road trip to DC the service advisor told me exactly what I needed to have done before I left. Caliph did an excellent job and I had no problems with the car while it was on the road. I will definitely return to Nissan of South Holland for all of my service needs. I truly trust them to do what they say they're going to do without any extra or hidden fees tacked on at the end.

ldiechi

5 de ago. de 2011

I was looking for a car to purchase or lease within a certain of monthly payment. At South Holland Nissan, they accomodated my requests to my satisfaction.

gddemar

4 de ago. de 2011

The staff at Nissan are very curteous and always ready to help. I found my experience at the dealership outstanding and I would recommend it to my friends and family.

Mybambieyes

31 de jul. de 2011

Realized my Bluetooth was not connecting to my car and found that my antenea was missing. Drove out there and decided to get my oil checked also. In and out in no time. As I went back to my car to hook my bluetooth up a salesman walking by offerer to do it for me. I just get the feeling that I get treated like a friend and not just a customer. Any question or problem I have is either answered immediately or I have it in minutes. I don't see what more they can do for me and please don't change! Kathleen Nolan O'Malley

Shimara

27 de jul. de 2011

I have bought 3 cars from this dealership in the last 9 years so I am extremely happy with them. The owner, the finance people, the service department all worked really hard to make sure that I was happy. I was very pleased with the service all around.

mal4kia

13 de jul. de 2011

Thanks for extending the service hours. I'm now able to get my car serviced after work. Also, Will Broughton has extended to me, my family and friends some great customer service. He's very knowledgeable about the vehicles there and he's courteous.

Tarlisha

26 de jun. de 2011

The reason why i gave the rate that i gave is because, Mr. Smith is my orignal saleman when i bought my Nissan Versa in June 2010, and when i walked through the door on friday, June 24, 2011, I saw him and he remembered me. Mr Smith sat next to me and asked how i was doing and i told him i was fine, while, we were talking i discussed with him that i was interested about getting a new and bigger car. Then he asked me what i wanted, I said, Altima. Then we went through a process of getting a car. Although i didn't get the Altima, but i was very happy with my New 2011 Nissan Centra.P.S Mr. Otis Smith is a great salesman, and i will be more than happy to recoommend my family and friends to shop a Nissan when it is time for them to buy a car. Oh But Wait.... I would like for Mr. Otis Smith to be there salesman.ThanksTarlisha Berry (A very happy customer)

toc1

8 de jun. de 2011

Allen was very helpful. We found the car with the options I wanted and the color I wanted and quickly came to a agreement on the price. The whole experience was quick and painless. If you want to be treated with respect by friendly people and by a Nissan at a great price, this is the dealership to come to.

blkgemini

26 de may. de 2011

The young african american lady in the service department (I don't know her name)is wonderful. Everytime she helps me, I leave with a smile. I've bought several cars from Nissan Of South Holland. That in mind, whe was able to give me a discount on my oil change. Thank you so much.

mswishous

17 de may. de 2011

i am glad that i went to this dealership. i was looking for a vehicle and was given good service and i was not there all nite. thanks for your help especially allen thanks. i would recommend this dealer to anyone that i know who is looking to buy a new or used vehicle. thank you

Shelly Banks

12 de may. de 2011

my visit was better than expected. i did want a car note that was a little less than what i received, but it will do. i was told that if my car payments are on time for a year i will be able to trade in my vechile and receive the vechile of my choice at the same carnote payment...so i hope otis smith lives up to his word...i'll be seeing you may 2, 2012.. thank you

Annie Young

10 de may. de 2011

I was pleased with the service provided, the young man that waited on me waspolite and gave added information about my car's upcoming requirements. I can'tremember his name and my copy of the service with his name on it is not availableat this time.

Mybambieyes

9 de may. de 2011

Troy was my salesperson..I was just looking at price on vehicle to compare to Kelly Nissan in Oak Lawn where I was suppose to buy a vehicle. Troy asked for me to give him a couple of minutes to see if he could do better. I did and then went to Kelly Nissan. Kelly Nissan would not or could not beat the offer. I returned to dealership and had a stress free encounter with Troy and his coworkers. Actually had a great time! Upon return for my 1st oil change I was not disappointed with the service department. They went out of their way to make me comfortable and had a very reasonable wait while my vehicle was being taken care of. Thank You to everyone I had contact with. By the way, I returned within a couple of weeks and my daughter bought another vehicle like mine. Too bad for Kelly Nissan... Kathleen Nolan O'Malley

SCELAHREESE1957

13 de abr. de 2011

THE REASONS I GAVE THE ANSWER THAT I DID WAS BECAUSE THEY WERE TRUE FROM THE TIME I MADE THE FIRST PHONE CALL UNTIL SIGNING ALL OF THE PAPERWORK IT WAS A PROFESSIONAL EXPRERIENCE. ALSO MY SALESPERSON WILL WAS PHENOMENONAL AND VERY PATIENCE & HONEST WITH ALL ANSWERS THAT WAS ADDRESSED TO HIM.

rmscales

23 de mar. de 2011

This was my best car buying experience by far. I went in with the price that i saw a car at another dealership farther away advertising and asked if they could match it. They matched it and were very helpful, friendly, honest, and not pushy or overbearing like most salesmen. I told them how much I appreciated this experience and I said they would rather get repeat customers than make a quick sell. They now have a repeat customer in me. I was only there two hrs from walking in to driving away in my car.

ShaunaM

13 de dic. de 2010

Everything about my purchase was easy! I first found them online and was very happy to find there website was very easy to use, I was able to find what i was looking for right away- they have a great selection so that made it simple. I used the live chat on the site to get a few detail and they offered to have someone call me to set up a test drive. I arrived to my appointment to a warm greeting by the internet manager. I was deciding between buying new and used and they really took their time walking me through the benefits of both. They just gave me the facts and didn't pressure me one way or another. After I got through through the financing they gave me the grand tour of the car and made me feel like an expert on my new car, they didn't just send me on my way. overall a top of the line experience at Nissan of South Holland

alsipguy

10 de nov. de 2010

These guys are the best! Will gave me the tour of this New dealership and a great selection of Certified cars. I bought a Certified Altima. The deal was perfect and I had a choice of super low payments too. The finance people were on top of their game. No suprises and gave me the treatment I deserved. I highly recommend this dealer.