Bob T

1 de nov. de 2016

After gong to the dealership from where I purchased my 2016 GMC Denali and given the run around about the issues I had and that they were going to charge me a $1000.00 and the issues, according to them, were not under warrantee (Mileage was 1200 miles), I contacted Alderman's GMC in Rutland and they took care of my issues that WERE under warrantee. Great service, knowledgeable people. GREAT pleasure to deal with.

Arlene Ladd

21 de sep. de 2016

Excellent service. Very pleased with everything. Can't think of any way that they could improve.

ChrisM32

7 de sep. de 2016

The whole process was super fast and easy and everyone was a great help and made sure I got the truck I wanted at the price I could afford! I will definitely return for my next truck!

Peter B

27 de ago. de 2015

This dealership offers a totally perfect car buying/leasing experience. The facility is impeccable. You could eat off the floor of even the service area.

PawlD

28 de may. de 2015

Enjoyed the car buying experience here,very professional.

Lobos

10 de abr. de 2015

It is BRILLIANT having a hostess in the Service area to talk to us, get us coffee, drive our cars to the appropriate spot and just generally make us feel at home! The woman you hired to do this is perfect for the job!

Ray

27 de nov. de 2014

I contacted alderman's about a specific truck. I coordinated a deal on said truck with their Internet Sales manager. I told them I lived over two hours away and would make the trip for this deal. I was shown a great deal and was told they would have to verify my trade was worth what was quoted in the deal. I called the deal told them I was coming up through the snow storm and would be there in three hours. He asked me to call him back I'd I couldn't make it. I get there after my 2 and half hour ride and they sold the truck within minutes of me getting there. Or so they say. This is after they took my keys to look at my truck and I was there for 45 minutes. They had no other trucks with this package but the try and get me to look at another truck that was same color. Come on guys this is what gives dealers a bad reputation....waste my time,gas and safety all so you could make a buck. You had me on your apps board you could have waited til I looked at the truck. It called and asked if I wanted to put a deposit downUnscrupulous dealer

Les Myers,,an unhappy camper

30 de sep. de 2014

Firstly I must say I've done business with Aldemans sense the mid 80's and purchased many fine cars there,,,were the deals always good ones,,,,50/50 but generally they have nice quality used cars. Why I normally buy there, 10-11 vehicles at his point. Possibly more, I've lost track. Lately however I've found this organization more sales goal and quota oriented than customer oriented. Point in case,,I was looking to replace 2 vehicles at the same time a few years back . I visited the Rutland location and started looking for replacements,,after several vehicles matching what I was looking for going through there facility with no contact informing me of those requested vehicles in stock,,,I purchased elsewhere. A few years later I was looking to replace a truck and found one there I liked, I purchased it,,I didn't even make it out of Rutland before I got stopped for a directional light out, the following day I found the emergency brake also did not work ,,though it had been when I first tried it out , the following day a caliper froze solid after applying the brake leaving me stranded on the side of the road,,,and this from a $13K vehicle with a fresh inspection sticker on it,, I doubt they even gave it a second glance as to the safety of this vehicle before putting on a sticker and sending me down the road in it,,,NOT GOOD,,I fixed it myself. I'm a certified GM tech BTW. Thank goodness,,,, On to the present, a year and a half later,, time for a car. I found a beautiful HHR at a negotiated fair market value price,,or so I thought,,, Bought it cash,no trade,as with most all my others I've purchased there, and while doing the normal repairs you'd normally find required with any use car purchase, I found a repair order showing his vehicle has had the head replaced effectively reducing the "fair market value" of this vehicle, which was not disclosed at the time of the sale. I called 100K auto, I'd saved for for years,,WON'T be purchased there now,,,go pound sand. You've lost a long time customer. Would I recommend them now,,,,ABSOLUTELY NOT !! Back in the day yes,,but certainly not now,,,

Eugene

3 de jun. de 2014

You are always very helpful accommodating an appointment. I called last minute hoping to get an oil change because I was passing through Rutland. You were able to squeeze me in which was very helpful because I live 50 minutes away. I would have had to travel back up there towards the end of the week just for that. I love your shuttle service as well. Everyone is always friendly and helpful.

Andrea

18 de may. de 2014

Alderman's got my car into the body shop in a timely manner and got it repaired much sooner then they had even quoted me. Very impressive! They even washed the car. Thanks!