King Edwards

30 de jul. de 2016

I WAS FDISAPPOINTED THAT THE PRICE THAT I PAID FOR THE VEHICLE WAS NOT THE SAME THAT WAS QUOTED TO ME BY THE SALESMAN. IF THE CAR HAD BEEN FOR ME I WOULD NOT HAVE BOUGHT IT BUT IT WAS FOR MY GRANDSON AND HE WAS WITH ME AND I DID NOT WANT TO DISAPPOINT HIM.

Evelyn Threeton

22 de jul. de 2016

Brought my vehicle in to have the oil change & as usual Allstar got me in & out within an hour.

Charles Davis

19 de jul. de 2016

We purchased a 2016 F-150 Super Crew. Our sales person could not have been better. He was very helpful and informative......NO PRESSURE ! I'm 68, and have purchased a few automobiles in my time. This was my best experience ever ! I have been recommending this dealership to my family and friends.

MArmwood

15 de jul. de 2016

Service was great...Staff was friendly and kind and we did not have to wait long for the services to rendered.

Stephen Boivin

29 de jun. de 2016

Took my car in for service on a recall. They took my car right away and I was done in 30 minutes.

Melissa

23 de jun. de 2016

My car was giving a message that the system was shutting down. I called All Star and got an appointment the same day. At my appointment, when they found out that I live more that 20 miles away from there, they made sure my car was serviced. They also did an excellent job. I would recommend them. I will also go out of my way to get my car serviced at All Star again.

Kit Harris

16 de jun. de 2016

Purchased truck from all star at other location/ service it here because it is close to my residence.

Jon Bolin

14 de jun. de 2016

I normally don't like the service departments at dealerships. These guys are good. Get there for your appointment time and they will take care of you in a timely manner.

Kelli L

11 de jun. de 2016

Brought car in for body work. They were professional, considerate to my needs, arranged for my rental, they handled everything. Under the circumstances, they made it a great experience. My car was perfect.

Earl

9 de jun. de 2016

First class operation. Really like my ford. Salesman was friendly and knowledgeable.we were able to take a test drive on several models.the finance department was also great and got me a good deal.

Jenn Hossink

7 de jun. de 2016

Working with Rodney was just like working with family! He listened to us and understood our desires and didn't push us in any other direction. That can be the frustrating part when buying a vehicle....you know where you are, what you want and what you want to spend and someone doesn't listen. Rodney did! He built our trust and made the entire process a breeze!!

Kristina Hall

6 de jun. de 2016

I took my car in on a Saturday morning to get an oil change and tires rotated. I was told over the phone the amount of time it would take to do everything because I was going to sit an wait. I had an appointment and my vehicle was taken right when I got there and I did not wait any longer than the time I was told. Very pleased with the services, with the employees, the wait time and the waiting area. Will continue to get my vehicle serviced here for everything I need!!

Hayden Ellis

3 de jun. de 2016

I met a very professional salesperson who made my purchase an A+++ experience.The facilities are super nice.

A. Kelley

1 de jun. de 2016

I PURCHASED A 2015 NEW FORD EDGE SEL AT ALLSTAR FORD, DENHAM SPRINGS,LA RECENTLY. ALL SALES PERSONNEL WERE FRIENDLY,COURTEOUS AND HELPFUL. THE BUYING EXPERIENCE WAS EXCELLENT.

lane Boudreaux

30 de may. de 2016

purchased F150, 2014 yr. had oil change done with tire rotation. outstanding service dept. people friendly and very knowledgeable. Center was very clean and the coffee as good & hot !

David Chemin

24 de may. de 2016

I went in for an oil change. The staff was friendly and accommodating. The waiting room was clean and quite so that I could do some work while I waited.

Johnette Bishop

16 de may. de 2016

I purchased a pre-owned Ford Fiesta. I'm very happy with my decision and the salesman was very nice to work with. They handled all my concerns and got me easily through the process.

David K

15 de may. de 2016

Great price and was quick. The salesman was very knowledgeable about the truck I was interested in and let me test drive a couple to compare and I was very impressessed.

Amanda Young

14 de may. de 2016

Aaron was great, he was honest and didn't try to sell us un-needed repairs. Will definitely go back

BRSteve

9 de may. de 2016

I get my oil changed there. Very professional and courteous with excellent quality work.

mc jeff

3 de may. de 2016

had my 2015 dodge truck in the body shop the first time when it was schedule to be repaired went to car rental then to the bodyshop and dropped it off. 10 days later the ins. called me to pick up my truck and turn in my rental cause the truck was still where I left it untouched,cause they said they couldn't get to it. the second time they held my truck hostage because the ins. wouldn't pay what they wanted for painting I had to pay 229.00 dollars extra so would start working on it then my rental ran out and put me on foot when I did go to pick it up the truck had not even been repaired the way the ins wrote it plus out 726.00 from deductible and extra painting parts not fitting right cause the didn't repair it the way ins said too tools missing out of tool box but got them back before I left engine light on got that fixed before I left stains on drivers seat they said they would clean later but I had to do it myself so all that I am saying is what to expect

Stephen Cash

3 de may. de 2016

Excellent...would recommend dealership to anyone. Had a great selection of vehicle.

Noelle

11 de abr. de 2016

Car runs great and got it done fast! I will definitely bring my vehicle to this location again.

Brad Albin

21 de mar. de 2016

I received great service on 2 of my f-250 trucks due to Parrish Stuckey. he has made it easy to get my vehicles serviced at all star ford Denham springs.

Wayne Cook

12 de feb. de 2016

very helpful service staff. Parish was very helpful

Jake Thibodeaux

6 de feb. de 2016

If you have a problem get it fixed before you buy a vehicle. The moment you walk out the door and they have your money you're not their problem. I bought a 2015 Ecoboost Premium Mustang and aside from other things I've noticed since purchasing it, it had no floor mats in it. I have the 50-year appearance package that specifically states I get "50th anniversary flr mats". Well, one I.O.U. (Signed by Jim Hebert my salesman, day of purchase), scanned fax of IOU and car sticker (to prove to the parts guy I wasn't lying), two months, MANY phone calls (back and forth between Brian in parts and Ricky Foster the sales manager), many promises to take care of it or even that they ordered the mats (stated by Ricky Foster), promised call backs (which they never did once), and even a visit. Floor mats are no where to be found. Much less rising an issue with the other missing items in the car, they can't even handle a set of floor mats. The issue isn't a pair of floor mats (already bought a set in fact), the issue is I PAID for a product and did not get it despite their promises (written and oral) to do else wise. They tell you what you want to hear to get you out the door or off the phone then hope you forget or never come back. Well, clearly they've succeeded at their goal of not wanting me to ever come back. Suppose I was just dollar signs in their eyes.

Suzanne Peeples

31 de ene. de 2016

Brought my car in and the service department did an outstanding job

Tracy Pollage

28 de ene. de 2016

I very much enjoyed my visit. Got me in and out in no time.

Kenneth Ferris

27 de ene. de 2016

Quick with diagnostics and repair of my vehicle after the service light came on. They even installed a part I ordered previously that day

lane Boudreaux

25 de ene. de 2016

What a great experience with service dept. you have the perfect people working in this dept. People friendly, knowledgeable , helpful , pleasant , and any other adjectives I have failed to use. Great Job ! No one or place will ever do my service work.....Period !!

Roger White

21 de ene. de 2016

My visit was a truly wonderful experience. The staff was knowledgeable and helpful. GREAT job.

James Morgan

20 de ene. de 2016

Great Friendly Service. They get you in and out quickly

Brad Albin

19 de ene. de 2016

Parish stucky has been a great improvement to the service dept. He is very professional and does a great job handling my vehicles. i have had 4 of my vehicles serviced in the last month and he has made my life easy by getting the service done in a timely manner and right the first time.

Kortney Rayborn

15 de ene. de 2016

I am speaking for myself as well as on the behalf of my husband when I say that our experience was not exactly ideal. Darren, our salesman, was extremely helpful and more than great in every aspect! He is definitely as asset to your team; however, the finance guy, Todd was none of those things to say the least. I have NEVER dealt with someone in this situation with such a dry and rude personality when purchasing a vehicle before. (This is our 3rd time by the way) At this point, he has turned a happy time into an unpleasant one.

Daniel Robichaux

30 de dic. de 2015

I came in with price in mind for my trade and for the Mustang and with very little negotiating, got the deal I was looking for. Process was the easiest ever.

Lisa Brashier

26 de dic. de 2015

Shannon Springer was very helpful, followed up to ensure everything was taken care for the recalls.He has a great personality and made me feel comfortable and helped me understand what the repairs were.He kept me updated on the progress of the repairs.

Stephen Cash

26 de dic. de 2015

Mr. Pat was so awesome again. I bought a new car in August and it was totaled in October. Went to see Mr. Pat again and he took real good care of me once again for another new car. If your looking for a car, go see Pat McKay.

Michael Scichowski

23 de dic. de 2015

Was able to get first appointment for a Saturday. Got oil change and tire rotated. Fast, easy and great price

Olen Crow

18 de dic. de 2015

Everyone was very courteous & helpful, My truck was repaired and returned when promised.

William Blount

17 de dic. de 2015

Service met my appointment time, and performed all requested needs for my vehicle.Parrish did an outstanding job explains all the details, and his recommendationswere great.

Sharon Bourgeois

14 de dic. de 2015

While searching for a new car, I informed the sales person (Ben Kinchen) on the options I was seeking in a new Ford Mustang as well as the exterior color. Ben went to work to search the dealer lot as well as their nearby sister, dealer lot to locate the perfect Mustang with my desired options. Ben made the buying process smooth for me especially during the price negotiations.

Tamara Bigner

10 de dic. de 2015

Through the entire process I felt like they listened to me and were very helpful in the purchase of my 2016 Explorerl Thank you Ricky, Rodney, Jim and Tony! I will recommend you and would not hesitate to return!

Johnny Badeaux

10 de dic. de 2015

Service advisor was courteous and polite. Had a 9:30 app. and they took my truck right away

Naomi

8 de dic. de 2015

The service representatives were fantastic! Polite, friendly, well mannered and very knowledgeable.

Kermesha Mitchell

7 de dic. de 2015

The gentleman in the service office always provides excellent customer service! I was having a problem with my car starting on its own, but I didn't know why so I took it in to be checked. When I arrived, they immediately began the diagnostic on my car. While I waited, they constantly communicated with me, letting me know everything that was going on. They learned that there was a dead cell in my battery so they resolved the issue by replacing it with a new battery. They really took care of me in a timely matter and I really felt valued as a customer! I will definitely return!!!

Jim Bruce

5 de dic. de 2015

it went as well as could be expected however the price of an oil change on my diesel f350 is continuing to increase and I may have to take my business elsewhere.

Pamela B.

4 de dic. de 2015

Great service from the selection process to the signing of my paper work. The service department is very professional and will go a mile to service your needs. Thank you for caring.....

Randall Crane

4 de dic. de 2015

great service. repairs were done in a timely manner.

Norm

2 de dic. de 2015

Thanks my truck is running like it did when I first bought it.

Jcruise

30 de nov. de 2015

5k mile service appointment. Always friendly staff to greet customers. Service completed in a timely manor.

SteveB

30 de nov. de 2015

Had maintenance done on my truck. Great job! Friendly staff.

Thomas Heil

18 de nov. de 2015

Customer service was awesome.... Very friendly people ...... Got accurate pricing on my trade and on my new car .

Evelyn Threeton

13 de nov. de 2015

The experience this time was fine. Had to purchase a new tire. Have not been happy with service though in the last year. Different service people again. Not the same people that I usually deal with and they don't know my vehicle like my old service rep. Too much turn over.

Darlene Henderson

11 de nov. de 2015

The only disappointment was the cleanliness of the car upon delivery. Wasn't vacuumed well, Windows and windshield were all streaked, leather interior not clean... Sad I had to have the car detailed my first day... Definitely room for improvement. A new car should be immaculate when the new owner drives off.

David Jagot

11 de nov. de 2015

Service was excellent. My car was ready on time and as promised.

Paul Frey

10 de nov. de 2015

My previous review should be ignored as some glitch was obvious. My service visit could not have been any better. Service tech was courteous and got me in and out with no hassle. All Star is my Ford dealer of choice !

Johnnie and Ava Slay

9 de nov. de 2015

Had to bring car back since the part that was replaced was factory defected. Service manager took care of it immediately. It was a Saturday and we had a family death out of town, he made sure were taken care of immediately .

Thomas Hess

6 de nov. de 2015

took Ford F-150 truck for scheduled maintenance and was totally satisfied....appt. was for 7:30 a.m. all was done in less than an hour....I was totally satisfied.

Richard Naquin

6 de nov. de 2015

I have a major problem with the parts department. I went in on a Friday for a minor problem Decided to have my shocks replaced. The parts department did not have the shacks in stock, so I set an appointment for the following Thursday. When I arrived at 655 for a 700 apt, the service advised me that the parts department DID NOT have my parts ordered. I was not happy because I had to do some changes to my personal schedule to make this apt. Now, the service department, after hearing my discuss, sent a person to get my shocks and installed them in a very timely manor once they arrived back at the shop. This is NOT the first time that the parts department has done this to me. I recommend the service department, but parts department not so much. If it was not for this error, I would have given 5 stars.

Paul Frey

5 de nov. de 2015

Schedules service appt. by phone & received reminder in advance. Arrived early but had no problem checking in and service performed in a timely manner. Very nice and neat waiting area to relax.

Corey Comeaux

3 de nov. de 2015

Service took a little longer than expected and they didn't charge me. They realize my time is of value. Great job!

Robert Wascom

22 de oct. de 2015

My purchasing a F-150 truck from All Ford in Denham Springs, LA was very gratifying. The entire transaction was very pleasant. All persons I dealt with were very friendly and versed in the product.

Michael Brown

16 de jun. de 2015

The service department was very nice and they kept me in the loop with what was going on with the car. Great experience.

Floyd Hopkins Jr

15 de jun. de 2015

Got it done. Thanks great job...did great. Happy wirh the work. Great job

Guy Watkins V

15 de jun. de 2015

Everything was handled very well. My calls were always returned and handled in a very professional manner. My questions were always answered and the timeframes that were set by the service department were always met. It is nice to do business with people who can handle their business.

Kaston Wales

13 de jun. de 2015

The service was good Darren was a great help and will definitely come back

Ursula Norman

13 de jun. de 2015

the Car Salesman was wonderful. He was funny and made the whole car buying experience pleasant. I will definitely refer Allstar Denham Springs to everyone.

Frederick Tolbert

13 de jun. de 2015

I purchase a 2015 Dodge Charger and everyone that helped I wanna say thank you I'm very happy with the customer service and my new ride. Lol

Shanna Lott

10 de jun. de 2015

everyone was very friendly and not pushy at all. We appreciate that most of all and we need it to get to a set price and they did excellent. thank you shanna lott

Brenda Edwards

7 de jun. de 2015

We bought a 2015 Ram 1500 Express crew cab. Our salesman Bob Hauptman was recommended to us by another customer. Working with him was a good experience. He was very professional and down to earth. At some dealerships, you encounter high pressure salesmen who make you feel uncomfortable. Bob was not pushy. Ryan Jackson, sales manager, gave us the deal we couldn't refuse. I taught him in high school, so he knew I expected a straight forward sales approach. He worked hard to get us to an acceptable price. The truck had to be detailed with running boards and the service dept. got our truck to us in a timely manner. Everyone was nice from the parts lady to the cashier and everyone in between. We left very satisfied.

Stephanie Bannister

5 de jun. de 2015

2014 Ford Fusion. Service was excellent and the staff friendly and professional

Karen Dixon

5 de jun. de 2015

2014 Ford Edge I brought in for routine oil change, and maintenance. Yes the staff was very friendly and helpful.

John Calkin

4 de jun. de 2015

My Dad took the car in,so I can't say. But I am satisfied

Charlotte Parent

30 de may. de 2015

Very nice workers and acted like they really care.work was done in timely manner and could not be more satisfied !

Jaclyn

26 de may. de 2015

I purchased a 2015 Ford Explorer from "Neek" at All Star Ford in Denham Springs. I love my vehicle and Neek was great to work with. She was very helpful and friendly as well as, Ricky, who we also met with. My only complaint is that when I got home I realized there was no inspection sticker on the car so I brought it back 2 days later and it was quickly taken care of by the service dept.

Joan King

26 de may. de 2015

I loved the service we received. The sales person was very patient respectful and on key with his details about our ford focus hatchback titanium. All Star Ford of denham spring hats off to you and your team

James Mccurry

25 de may. de 2015

Always ready to help and timely service. I bought the vehicle there and continue to have it serviced there. Appreciate the discount coupons.

Brian Gaubert

25 de may. de 2015

Very friendly staff got exactly what we wanted all in all it was the best car buying experience I think I ever had definitely will buy from there again

Jennifer Verneuille

25 de may. de 2015

The sales man and finance dept were very helpful. We're not pushy. They worked with us and were able to get us a Dodge Journey. I love it and it's a great ride!!!! Thank you all at All Star Dodge!

Frank Muscarello Jr

22 de may. de 2015

In and out in less time than I thought it would take.

Will Clark

22 de may. de 2015

Brandy & the service department is top notch. They go above and beyond to help the customer.

Alvin Hebert Jr

22 de may. de 2015

Customer service rep. was outstanding. She was very pleasant to deal with.

Edwin Tinsley

20 de may. de 2015

I purchased a 2000 and 2005 Ford EXp. service has been great

Jeffry Bourgeois

20 de may. de 2015

Great Job! Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Travis Turner

17 de may. de 2015

It was my first oil change. It was a nice experience.

Forrest Sibley

17 de may. de 2015

Took my truck in for a battery change after having the work done, I asked the service tech how long the battery was installed. He said June of 2007, I purchased the truck in Nov 2007, original battery lasted for almost 8 years! This puts even more faith in the Ford product!

Sharon Jones

16 de may. de 2015

I love my Fusion . The ride is so smooth and it handles beautifully . I had to promise my 11 yr. old grandson that he can have it when he's older. Let me not forget this : the brakes are great !The staff at the dealership was fantastic . They're very patient. My husband swore that I was trying to make them crazy . but they hung in there and even kept their smiles.The service was excellent . No complaints at all . See , miracles do happen . to make them crazy , but they hung in there and even kept their smiles .

Misty Dickerson

13 de may. de 2015

Everything there is fantastic, but it seems like the price if the oil change has been steadily rising

Eugene Dennison

7 de may. de 2015

I always go back to all star for the best service and friendly attendance

Micheal Lee

5 de may. de 2015

Staff was great! Very helpfull!!!!!!!!!!!!!!!!!!!!!

Shirley Carlisle

1 de may. de 2015

Very helpful, will return when part is received to complete the work order.Thanks.,Shirley Carlisle

T. Chapman

29 de abr. de 2015

Have used this facility for its body shop on several occasions and have always been very pleased with the quality of work and service. I will continue to use them, when needed and recommend them to anyone needing body work done.