Diana Jackson

17 de jul. de 2021

My parents had bought 3 cars years ago from Allen Chevrolet and my grandmother needed a new car as she had hers for 24 years and she did not want to put anymore money into it. So I took her out car shopping and my parents both recommended Allen Chevrolet that they were the best. My grandmother had fallen in love with the Chevy Equinox and wanted a brand new one. So I called and spoke to Rachael to see if they had any specials and the car my grandmother was looking for, she was extremely helpful and they did. So we made a appointment and I brought my grandmother up the next day. We were greeted by Joe who through the whole process was so kind and helpful and beyond sweet. My grandmother was thinking it was going to be as stressful as the other dealerships we had been to, so she was so happy the process from test driving to getting approved to signing the paperwork was all so easy and relaxing. We could not thank Joe enough. I am thee upmost grateful that everyone we met was helpful and did not talk down to my grandmother because she has no idea about new cars as its been 24 years since she bought her last one. They were so helpful and even April offered to come pick up my grandmothers car when she needed a oil change because she lives close to her. I can not say enough how amazing everyone was and my grandmother is so happy about her new car and very appreciative that Joe took the time to help her learn some of the features and how to adjust her mirrors and seat. My parents were right to recommend Allen Chevrolet and I will recommend Allen Chevrolet to others looking for a vehicle and Joe who was the best! I am also looking forward to coming back at the end of the year to get myself a new car so I look forward to doing business with Allen Chevrolet and Joe in the near future.

Ashley Reichlin

24 de jul. de 2021

I called yesterday to schedule an appointment for today to test drive a specific vehicle. Kayla said the vehicle was there and scheduled for today at 10am to meet with Daniel Ruiz. I received a text from Daniel yesterday before they closed to confirm today's appointment then another text this morning 15 minutes before we were scheduled to confirm once again. Thought that was great. I let him know I was on my way and would be there at 10am. Once I arrived, I was greeted by David and stated I had an appointment for 10am with Daniel. He went to let Daniel know but returned stating the specific vehicle was not on the lot that an employee had it at their house and was going to call to try to get it there for me today. The employee was on a boat so could not bring the vehicle in. He offered for me to test drive the same vehicle but in a different color. I was frustrated but said okay. He then came back again and said he did not have that one either. 1) wasted my time driving there (30 minute drive), after confirming the appointment twice, for the vehicle to not even be on the lot 2) Daniel never came to speak to me. David had to tell me himself. While David was the fall guy and apologized several times, I would not recommend this dealership to anyone.

Kayla Smith

23 de jun. de 2021

John Becerra was a blessing to us. He really cares about people above anything else and that made all of the difference to us. We have had bad experiences in the past buying vehicles and were hesitant to do the process again but he really made us so comfortable. Not to mention staying with us late, past closing and still no pressure whatsoever. He wanted us to be happy and comfortable whether that meant buying a vehicle or not. As silly as it may seem it felt like I was talking to an uncle or family member with the genuine concern and care he showed us! He is a wonderful person and I highly recommend going to him if you are considering purchasing a vehicle. I also have nothing but wonderful things to say about the man who helped us with the financing aspect, I wish I remembered his name! He also stayed late and helped me navigate all of the features of our equinox..never rushing me and again genuinely happy to help and answer any questions/concerns. Both gentlemen assuring us to call or come up if we think of any questions after leaving or needing help with anything else! John also bought me a matching license plate cover for our SUV and it about brought me to tears that he cared so much for his customers. Everyone we came in contact with at the location was a pleasure to speak with and I would definitely go here as my first stop in the future purchasing a vehicle.

Ryan Goschke

22 de jun. de 2021

Brian did an awesome job accommodating me. Super easy process, easy to deal with people. Love my little snot green car

Carol Schmitz

20 de jul. de 2021

Very easy to deal with! Sara was attentive to details and top dollar for our trade in was given! Wasn't the usual hard sell! Great experience from start to finish!