David L. Fizer Sr.

20 de sep. de 2020

No pressure

Tim Hinso

26 de ago. de 2021

Very satisfied with the service and attitude of everyone at the dealership the truck is great 3 YEARS LATER I'M CHANGING MY 5 STARS TO -10. RUDEST PEOPLE ON EARTH. I WILL NEVER BUY ANOTHER PRODUCT FROM THIS DEALERSHIP AND I WILL BE TRADING OFF MY RAM ASAP. HOPEFULLY THE SALES MANAGER WAKES UP AND READS THIS.

Billy Gregory

10 de jul. de 2021

I am a delivery driver for a auto parts store in Jackson Tennessee. And I own three Dodge trucks on 2017 Chrysler 300C they did not come from Alan Samuel but I did shop there. The service manager and crew in the parts department at the Dodge dealership and up on the hill at Hyundai I enjoy going in there talking to Steve at the Hyundai side. I'm very pleased with their service

harold loeback

28 de may. de 2021

Worst Customer service ever!! We took our vehicle in for repair to a seat March 1 2021 and they kept it for 12 days. They charged for parts and labor and no explanation as to why it took so long.when we got it back My wife and I had to immediately go out of town. we realized they had broken the seat even worse and it wouldn't go up or down. My wife is 5 ft 2" and could not see over the steering wheel! We returned around March 24 and immediately took it back in. They promised to fix it, but to make a long story short, they kept it for over two months!! We called 23 times and got every excuse possible! We were lied to and misled and although we were promised call backs, nobody returned our calls. We even tried to contact the owner and he couldn't be bothered to call back. Finally after over 2 months of lies and excuses and total lack of customer service, we told them, they were going to get a million dollars worth of bad publicity from us. Amazingly, all of a sudden, we got a call back and our vehicle was ready the next day. They wouldn't even look us in the eye when we picked it up and gave some lame excuse after 2 months that they were short handed. If I could give less than one Star, I would. This dealership has been advertising recently about stopping in and be their friend or words to that effect.... believe me...they are not your friend!!

Lisa Jay

21 de feb. de 2021

No problems here. Had an issue with my car and they took care of it the same day. Everyone there was very nice and the cost was actually less than I expected.