KerryG

8 de sep. de 2013

Just bought a G37 from this dealership and it was quite unlike any other experience I've had with other used car dealers. Free Carfax, new tires, good conditioned vehicle overall. No junk at this dealer. And I had fun looking over the Rolls, Maserati, and M6. Price: Very close to NADA and eventually under, after some negotiation - Customer Service: My initial salesman Alex was nice, low pressure, and knowledgeable about the vehicle - Final paperwork: David C. met my price, eventually, and doing the papers was like talking with a neighbor, and very fast ( I was out under an hour). Anyone looking for a slightly used high-end vehicle should go here. Great guys to work with overall!

mimi rogers

30 de ago. de 2013

I recently purchased a vehicle from this used car dealer and overall, I'm very disappointed by their dishonest advertisement details on the internet, dishonesty about listing price on central dispatch for shipping and poor customer service. Every time I placed phone calls, people who work there were not answering professionally or rude over the phone. One of their employees just hung up the phone while I was talking to him once and I was overwhelmed by their unprofessional attitudes. My car was sitting on their lot for 12 days without any arrangement for shipping and the salesman was keep saying that the price was increased to have my car picked up by a driver but I happened to find out from other auto broker that it was still listed for the initial listed amount without any change. I was disappointed so I e-mailed the salesman again to increase the price asap. He said that he will change it right away but it was never changed. I found out from a broker again that it's still listed for the same initial amount after couple of days. I couldn't trust the sales person anymore so I had to arrange it myself for higher price. I finally got my car 18 days after I fully paid for the vehicle and went through inspection with the driver who dropped my car off. I've found many scratches and dings on the exterior which were not disclosed on the ads (The ads described this car as excellent on everything and it has 22" wheel but it was not true) and interior was not even completely cleaned up not like the sales person would do before shipping. It was not completely cleaned or detailed and inside of the trunk was not even vacuumed and the floor mats were dirty, not shampooed well. Most of all, one of the muffler looked damaged so I took the car in and get it lift up and inspected by a muffler mechanic. It was completely damaged even worse than by just looking at it. The part that was connected to the muffler was hanging underneath the car without being stuck into a hole to be secured and the muffler was hit by something and damaged pretty bad. This dealership indicated that they would inspect all of the cars they purchase from lease returns and go through full inspection before they place them for sale but I strongly believe that they didn't even go through repairing the small dings and scratches on the car and I doubt it they did go through full inspection of the car. There were several scratch damages on the rear moon roof glass but it was not disclosed either. I spoke to David C./General Manager over the phone couple of time to fix some issues while my car was sitting there but he wouldn't even try to solve the issues but instead, was being rude over the phone. I felt that it was not worthy to talk to him to fix any issues even if he is the general manager there to handle any issues or problems occur at the dealership. My experience with this dealership was a lot worse than any other dealerships I've dealt with in the past and I would not return to this dealership in the future. I do not recommend this dealership to anyone seriously thinking about purchasing used vehicles. THINK AGAIN AND DO NOT TRUST THIS DEALERSHIP !

DebbieH

20 de may. de 2013

Purchasing a car is usually like going to the dentist - you know you have to do it...but you never look forward to it. Our entire experience with Atlanta Luxury Motors was smooth, seamless, and enjoyable from start to finish. Our Sales Associate, Ralph Simpson, listened to our "must haves" in a vehicle and was able to direct us toward numerous cars that perfectly fit what we wanted. He also made several suggestions - but never pushed us or gave us the "hard sell". We narrowed down our choices to two and ended up having to make a very difficult decision between them. When it came time for the final negotiations - the part we all generally hate - it was always professional and courteous and I believe everyone came away happy. They made a sale and we were hapy with the final price. We are extremely happy with our choice - a 2011 BMW 328i. Thank you Ralph Simpson and David Csaszar for a car buying experience that will be memorable for all the right reasons.

Memo

20 de abr. de 2013

I drove from Savannah GA. The sales person at ALM knew I was coming a day before. I called him again that day. he said the car will be ready for a test drive. 4 hours drive and when I arrived the vehicle mysteriously was in the shop for some repair??????? Really? So I moved on... Bought my Mercedes Benz at another dealer down the road.

DawnTiger

20 de feb. de 2013

Bought a BMW 325 from these guys and I couldn't be happier. They were fair with my trade, it was a painless experience, and my salesman Don was professional, helpful, and friendly. You can't go wrong with these guys!

Brad

9 de ene. de 2013

My wife and I recently purchased a Lexus RX 350 from Atlanta Luxury Motors in Roswell. We worked with Mike Freeman. Mike was very patient and listened to exactly what we asked for. He did not come off as pushy and irritating as most sales reps we have encountered. We also worked with David Csaszar with our financing needs. David was thorough, helpful, and to the point. We would DEFINITELY recommend Atlanta Luxury Motors to anyone in need of a great vehicle at a great price!Bradley

Larry

1 de ene. de 2013

I bought a 2008 BMW 750 Li from these guys and it was one of the smoothest car buying experiences I've ever had. I love BMWs and they have a large selection of pre-owned lease vehicles with low miles. Great experience.

I do not have one

19 de sep. de 2012

I had a excellent experience in buying my 2001 X5 BMW at Atlanta Luxury Motors in Roswell. Jan showed med the exactly car I was which is the one I saw on car.com. The Service was great from everbody at the dealership and I walked out of their satisfied.

eddie b

15 de sep. de 2012

awesome customer service this is my second purchase

Brandon

5 de nov. de 2011

Great selection of cars and good quality presentation. Ended up buying car from their Gwinnett location but the sales man Curtis was very helpful and informative.

CollegeFootballManiac

14 de sep. de 2011

I did alot of research and these guys kept having the cars that I was looking for. I showed up on Saturday and was almost overwhelmed with all of the inventory. They had over 300 cars and they all looked great! I was shocked that they were all lease turn ins. I didn't have to haggle on price (the X5 was priced 2k below wholesale NADA and 5k less than Global or United), they rate was 1.99% for 48 months, and I was out of there in less than 2 hours! It was so easy and they gave me a great value for my trade. Awesome experience! Richard the General Manager was a gem! Jack was nice and very patient.