Jack

5 de jul. de 2016

Wacey Williams was a pleasure to deal with and am happy with my purchase. Very professional and got the payment I could live with. I am happy with the car.

jmtroy71

30 de jun. de 2016

This is the fifth Hyundai from this from this salesman ,Brian Humphrey in the last seven years and will go back to Brian when I need another. James

rpratliff

28 de jun. de 2016

It was a great experience, and I will recommend to everyone. One of the best car buying experience I've ever had. Great people, great product. Thank you.

dkbswbsg5

8 de jun. de 2016

Very happy with my experience. Chris was very easy to work with and very knowledgeable. I would definitely recommend Amarillo Hyundai to friends and family.

Jennifer Schubert

6 de jun. de 2016

Thank you to Chris Aragon for finding our daughter her perfect car! You were amazing to work with and we would definitely come back!!I thought Ken was a little annoying and tried to get us to buy a car we didn't like but you were great!!

elondasims

28 de may. de 2016

Great place to purchase your next vehicle. No pressure sales people. I'd recommend Bryan Humphrey for your salesman. Satisfaction after the sale. Love my Hyundai.

hannahjulian0112

21 de may. de 2016

My experience was amazing. I wouldn't go anywhere else now that I've been to hyundi. Timthoy listened to everything I said and help out the best he could! Great job! Love my new car

ddw0152

19 de may. de 2016

Will recommend Brian Humphrey to anyone also sales manager was great to work with! All the staff was very polite and friendly<I brought my sister and she was so impressed she bought a car the same day!

barnettstacia

19 de may. de 2016

Thank you Bryan Humphry for our awesome experience on our recent purchase of our brand new Sante Fe Limited Ultimate! We will definitely recommend this dealership to our friends and family and we will be repeat customers. Thanks again !

banshee901

1 de may. de 2016

Chris was an excellent to work with. He was very knowledgable on the Tucson we were looking at. He was up front with us and made it a very good experience trading cars.

bsena70

28 de abr. de 2016

Tim made it so much easier to get me a car I loved n it was so speedy n fast and I still haven't made a payment n I get so many compliments on my new Tuscan it's insane

jayrazor2004

28 de abr. de 2016

Awesome staff. Hyundai owner since 1997. My whole family drives a Hyundai. Me, my wife and both of my daughters. Need to make a truck next.

cheral

27 de abr. de 2016

This is our third purchase!! We love them. Even have owned a BMW and love the Hyundai even better. Our newest one is superb. Love all the features and the Caribbean blue is a bonus!!!

apawlak522

6 de abr. de 2016

I had a great experience with Amarillo Hyundai. They accommodated my hectic work schedule, went out of their way to make sure I liked and was comfortable with the car and gave me a fair price. I would definitely recommend Amarillo Hyundai.

suzannepecht

3 de abr. de 2016

Definitely geared to customer service! Received follow up call and personal note after purchasing vehicle. Very professional and went above and beyond to ensure that everything was to my expectations. Sales person even made sure I was able to get rental car and new vehicle to my home.

msgtsowersphilip

31 de mar. de 2016

Chris Aragon, our salesperson went out of his way to accomodate our needs. He took us step by step through the purchase and delivery process in a highly professional manner. The finance Managers were very professional explaining every step of the financing of our new Santa Fe. This dealership made my wife's dream of owning a Santa Fe come true. Thank you Amarillo Hyundai.

john74

14 de mar. de 2016

Did every thing right and would highly recommend!!! They worked hard to meet my needs. Jacob Castor was very helpful and Kenneth Cater worked with me to reach a good deal.

curtisweatherly1960

11 de mar. de 2016

Will definitely recommend this dealership to friends and family! Great dealership to buy your next automobile from. Chris was very friendly and knowledgeable, best all around buy!

dougm1965

11 de mar. de 2016

very helpful. did not feel pressured. car was delivered on time. Salesman was helpful also for after market referrals. Overall, a very pleasant experience. Would recommend to others.

txmike4438

10 de mar. de 2016

Sales are like any other dealership, they'll say whatever to finish a sale, but that's expected. Service has been hideous on both of my Hyundai's , do not service your car here, or if you have to, then check all their work, document all of your visits with their paperwork and be sure its accurate and ask for a copy of the service writers notes at every visit. so that when you have to hold them accountable it will be much easier for you .

christopher chambers

10 de mar. de 2016

Chris was a great person to work with; he made me feel right at home and was very knowlegable. I'm gonna recommend him to everyone I know looking for a car for sure.

Armstrong, Mark

26 de feb. de 2016

You all did a very good job! You all did the oil change, the multi point inspection, and a lot of other stuff. I really do appreciate you all!

RowdyB

14 de feb. de 2016

I have been to most every dealership in Amarillo, but nowhere did I find customer service near as excellent as I found at Tri-State Ford. Timothy Boggs was a huge help and put me in a car that I loved even when I went in as pessimistic about finding a new car as pessimistic gets!

JILL.MILLER

10 de feb. de 2016

I am skeptical of car dealerships but Bryan Humphrey took good care of me and made it a good experience. He got me the exact vehicle I wanted at the price I wanted with the customer service I expected. I left with my new vehicle satisfied and happy.

JLSSCRITTER1

30 de dic. de 2015

I generally do not like shopping for cars but the people at Hyundai did a great job working diligently to get us what we wanted and out of there as quickly as possible. That was nice.

MILITARYHELP

30 de dic. de 2015

I have Multiple Chemical Sensitivities, which means I'm allergic to that new car smell and they ionized in for about 72 hours before I picked it up to help get that smell out. Hopefully IF I need it done again I can take it in and they can keep it overnight and ionize it again.

JDLR56

28 de dic. de 2015

everything was great. we really enjoyed buying our car. love it. thank you so much. will be coming back and will let everyone know to buy one. they are awesome.

LILSIS193

27 de dic. de 2015

Treated me with respect and like I was family. I will always return to this dealership and to Bryan. Every car that I gave ever gotten there has been greatly taken care of by them.

JOSETOBAR1900

23 de dic. de 2015

Couldn't have been more pleased . Amarillo hyundia is very good to us. We will buy are cars only from here from here on out .

KATHLEEN1963GRAN

13 de dic. de 2015

I have already recommended people to this dealership to talk to Timothy boggs, again I can't tell you enough hiw great this guy is and how knowledgeable about the hyundia products he is.

MIRANDASMITH1093

24 de nov. de 2015

Awesome customer service very helpful and explained every question we asked very good the experience was great I have never been to a car dealership that's that helpful Loved it and will send more people there way

Miller1234

23 de nov. de 2015

Great service, friendly caring and well taken care of. Also they worked out a wonderful and fair deal for a trade in. Timothy Boggs is the best!

lkhall1955

22 de nov. de 2015

The folks we worked with were very personable, professional and well informed on the product. They listened to what we wanted and needed. Timothy Boggs was so friendly, went above and beyond any sales person I have ever worked with to purchase a vehicle. A+

KRBYNUM1

17 de nov. de 2015

I loved the overall experience , they treated me very good. Everything was explained and ran through accordingly. I would definitely refer this dealership to family and friends.

dodgetrucklover

13 de nov. de 2015

Best car buying experience and customer service I ave ever received purchasing a car, truly the best!Lynn and Kenny took very good care of us, got me a great care for great price! Thanks guys!!

happycarbuyer

4 de nov. de 2015

I went back after getting my 2013 Sonata there because it was such a wonderful car and Brian Humphrey was so professional, straight-forward, and low-key. I just HATE pushy salesmen, and he is the opposite of that. My only disappointment was getting less than half of the blue book value for my 2013 Sonata when I had cared for it so lovingly!

CASSIEMC.KWPC

3 de nov. de 2015

I had an awesome experience everyone including Marcus Fisher my salesman took great care of me and got me the best deal. If I ever need to buy a car again I would definitely go back to them. They were very helpful and didn't put any pressure on me to buy the car.

OMENDOZA67

29 de oct. de 2015

Great experience at the Hyundai Dealership!! We were treated and taken care of, all the way around!! Great job Oscar Rodriguez, Noe Sanchez and Ken Cater!! Thank you! I love my New 2016 Hyundai Elantra :)

JASONRITCHIE777

26 de oct. de 2015

He was very professional and help with all my good and all my needs just. Would buy agian throught them and they alway help me when i call.

GILANDEVIE

15 de oct. de 2015

Timothy Boggs did an excellent job answering all questions, was not pushy, very friendly and made our experience very enjoyable. I would recommend this Hyundai dealership to anyone as long as they ask for Mr. Boggs

TOBYTEDDY2000

13 de oct. de 2015

Timothy Boggs was very helpfull and professional. I would use him again and also refer him to friends and family and he was also knowledgeable about his profession thanks again

RAINESJACQUE

29 de sep. de 2015

Professional service that took my needs and price range into consideration. I was very pleased with all the employees and especially my sales person, Mr. Boggs. He was very professional and explained everything to me.... I highly recommend this dealership for anyone looking for a vehicle. It was a very pleasant experience!!!

Aimee1503

28 de sep. de 2015

The salesman Tim boggs was beyond pleasant, he was extremely knowledgeable about the car and how it would be the best car for me and my family! I would highly recommend Tim boggs and tri state Hyundai to anyone looking for a new vehicle!!

Rodney

26 de sep. de 2015

I had a great sales experience when buying my new Hyundai genesis coupe at the Hyundai dealership in Amarillo, TX . Outstanding job to the whole Hyundai dealership staff. Thank you.

ANNFARRAR

10 de sep. de 2015

Timothy was very nice and was able to answer all my questions about the car I purchased. It was an experience that had very little stress involved. I would highly recommend him.

Lola1

7 de sep. de 2015

Timothy made the car buying experience very easy and exceeded my expectations. He answered every question I had. Would definitely buy another vehicle from this dealership.

Betty Robertson

29 de jul. de 2015

Grandkids driving their own cars now - didn't need that extra room -downsized to the 2 rows of seats in the Tucson with "most" of the same features .. Gave up some but also gained some .. Lots better gas mileage, the back up lighted panel, the hands free calling, good lumbar system, closer to the ground for this Mammaw to climb into, heated seats, and large enough back space for cases of cups and 25 lbs bags of sugar to haul for my snocone stand.. Happy with the way it handles on the road.. Lots of warranty features will be good. Please if interested in getting a quality ride at a low price contact this man - Lynn Steinle.. and also PLEASE give him my name that you read this review ... Good for me also .. Thanks Tri-State Hyundai in Amarillo, Texas ... <3 <3 <3

NICOLE.SAWYER

30 de jun. de 2015

Buying a Tucson was very easy with Tri State people! They helped me with every aspect of the purchase. Jonathon was very friendly and I would recommend buying a car from him!

CALEB.ROWE

29 de jun. de 2015

I knew exactly what I wanted and was quickly and thoroughly helped with getting it. The process was painless and the staff helped me go over details with my budget to make sure I could afford it.

Nicole123

16 de jun. de 2015

Everyone was very friendly and helpful. I would recommend using the team here. Johnathon went out of his way to help my family. Thank you!

BAMAHANEY

4 de jun. de 2015

I have bought 7 cars from dealerships, and this experience at Amarillo Hyundai was by far the best I've ever had buying a car. No pressure, just a relaxed atmosphere. Tim was an outstanding salesman, and he walked us through the features of my car without doing any of the sleazy salesperson tricks that other dealerships have with me in the past. We were in and out in about 4 hours, slightly above average from my experience. I highly recommend Amarillo Hyundai, Tim as a salesman, and the 2015 Hyundai Veloster Turbo. They are all awesome!

LBSMITHERMAN

27 de may. de 2015

Tim was great! He answered all my questions and was very helpful! The only problem that I had with this whole deal was that a family member was to buy my car. When the deal folded I contacted Tim to let him know that I would have a trade-in rather than a down payment. He manager would not take the deal. It amazed me how they were will to walk away from a deal when I had a check from my bank for 34,000.00 and a trade in. I guess that week they were selling cars like hotcakes and didn't need my deal. Tim finally went to GM to continue the deal. We came to an agreement and the deal was done. I'm not sure that I will buy again from Amarillo Hyundai for that one reason. My sales guy Tim did a great job!!

hildegard

21 de ago. de 2014

Kobe miller is an awesome sales rep ,he answers all the question we had about the Hyundai sonata . Helped us program the car. He is very passionate about the job.

kjb038481

31 de jul. de 2014

Very friendly. No hassling and no pressure. Brian Humphrey our salesman understood our needs and worked hard to get us the best deals and rates on the vehicle we wanted. I would highly recommend these guys as they are great.

txmike4438

19 de may. de 2014

These guys know how to treat a potential customer. Real integrity. Second time to buy a new car here. I will be back and if you visit these guys you will want to do business here

Connielau89

31 de mar. de 2014

Very friendly. Best car shopping experience I've had. No hassle. Didn't make me feel uncomfortable. I didn't expect to walk out with a car but I did and I'm very happy.

Hyundai32

22 de feb. de 2014

This is the second Hyundai that I have bought from this dealership within the past two years. The sales staff here are friendly, informitive and are willing to do anything to create at great, non-pressure buying experience. Although I live more than 125 miles from Amarillo, and have a local Hyundai Dealership, I will continue to make the drive to buy from THIS dealership in the future and highly recommend these guys to anyone looking for a great deal on an awesome vehicle. Thanks again Brian, wife LOVES the car!!!

nickblack81

3 de feb. de 2014

After going to several dealerships in town and getting the run around, I ended up over here, and let me tell you, these folks work miracles! Not only did I get a great car, but they gave me an AWESOME deal!! I know where I'll be doing business from now on, and I know where I'm going to tell all of my friends to go!

parker9

28 de dic. de 2013

Went in just to browse and ended up leaving with a new vehicle. Kaide and William were friendly and professional. No hassling and never felt pressured or rushed. Would definitely recommend.

hidalgor

28 de dic. de 2013

My experience with Tri-State Ford/Hyuindai was very good. The gentlemen that i dealt with at the dealership were great. They were very nice and very helpful. They all went above and beyond to help me with my purchase. There was not any uncomfortable or pressure feeling during any part of the visit. I would recommend Tri-State to anyone that is interested in buying a vehicle. The dealership really catered to my needs and i left feeling appreciated. If i had a business i would want my staff to work like the staff at Tri-State Hyundai. Thank you, Marcus, Mike, and Mr. FooteRichard Hidalgo

Boughtacar123

29 de jun. de 2013

After a hailstorm hit our local area both of our cars were totaled. I had not planned to be in the market for a new vehicle so we had not set aside a budget. We received an amount from our insurance company and then had to pull the remainder out of savings. I dealt with 8 different lots in Amarillo and was so relieved to find Tristate Ford. Our dealer, Michael Rue, was honest, clear spoken, full of integrity, and efficient. I can't begin to explain how different our experience was in comparison to the rest of the dealerships. This is how business should be done but the way our country is now- it's hard to find people who operate with integrity. So God Bless this lot and the people who work on it!

tomemily24

8 de may. de 2013

The above employee went above and beyond to satisfy. Your best employee BRIAN HUMPHREY. I wish to Thank Him for his great work and expertise.

jsbtexasrepublic

7 de feb. de 2013

Upon arriving at the Tri State Ford Motor lot I was immediately met by Shane Massengale, one of their salesmen. He was courteous, friendly, and expressed great effort in helping me find the type of vehicle I was looking for. I needed an older Ford F150 that was in good shape and $6,000.00 or less. Shane directed me to a trade-in Ford that they had just recently acquired. It was a 2006, blue, supercrew cab, short-bed F150 that had been well taken care of. Shane got in with me and let me take it for a drive around to get a feel of it. I liked it. They originally wanted $8,500.00 for it. My only real concern with the truck and that price was that it had a lot of miles on it, 167,000 to be exact. However, Shane supported me in putting in a bid of $6,000.00 out the door price. They accepted it! I am very pleased with the truck and have been driving for about a week now. Later, Shane even called me up to check on me and see if I was still pleased with my purchase of the F150. I let him know that I was. I would recommend anyone to Tri State Ford, and I definitely give Shane Massengale a high rating.Justin Baker

dustinfry

3 de ene. de 2013

have been customer of joe and eddie for a long time.love there service and honesty.great dealership to do business with number one quality customer service.

dabomb

28 de nov. de 2012

Our experience was awesome!.when me and my wife drove up to the dealership we were just window shopping.Brian was very knowledgeable of the vehicle we were looking at and offerd us to take for a test drive my wife Absolutely fell in Love with the vehicle.Brian never made us feel obligated or pressured he was very friendly.We had the pleasure in meeting Ralph James just want to thank him for making us feel Welcomed.I would definitely recommend this dealership to family and friends

jkadams11

2 de nov. de 2012

Micheal Rue was very friendly and knowledgeable. A pleasure to work with, and stayed late into the night to work out a deal. When we returned to the dealership to finish the deal, we were told that a different salesman was going to get our sale because I 'built' my vehicle online a few weeks earlier. Not fair if you ask me. When we went to the finance dept. to handle all the paperwork, we were treated as if we were children. Chris, from the finance dept, forced us to fill out a paper that supposedly would send our sales tax to our county of residence. My fiance, who works at our county's tax office, asked why we could not simply register the vehicle in our county, to which the reply was "we just cant, this is how it works" She told him that she gets paperwork from this dealership on a regular basis, to which the reply was, "I don't know, this is how it works" The paper he had us fill out was not even the correct paper, and forcing us to register in that county is illegal. The next day, she called and threatened to file a dealer complaint through the state, and the paperwork to our vehicle was in the correct county soon after.This was my first experience buying a car, so I don't have much in terms of comparisonThe reason I gave a 3 in friendliness, our initial salesman, Micheal Rue was wonderful, our second salesman and the sales manager were decently friendly. The experience was ruined in the finance office.The 3 in price- We agreed on a price very quickly and easily, I do know that similar vehicles are sometimes going for slightly less than msrp, and I paid slightly over, however I did not press the issue to much, because I've seen how quickly vehicles move off this lot.

Karon Smith

24 de oct. de 2012

Eddy helped me find the car I asked for which was a good used car, low mileage and in my price range. He did just that. Very satisfied .

puneet.cheema2

2 de oct. de 2012

My Experience at Amarillo Hyundai was Amazing. Joe, Mike and Ralph made sure i got the best deal. I would recommend getting a car from them , and from someone who just bought his first car this is the place to go to get a good deal on a Hyundai.

nfrausto51

11 de sep. de 2012

A co worker recommended this dealership n Micheal Rue told me they had an awesome experience. Had visited other dealerships but then decided to take my coworkers recommendations n went to the Hyundai dealership to check out their cars. Saw the cars and fell in love with them. So we spoke to Micheal Rue n he was so awesome NAND made us feel so comfortable.

JBalmes

28 de ago. de 2012

Michael Rue made us feel very comfortable during purchase of our vehicle. I would recommend him to our family and friends. We own a Hyundai and it is a very reliable vehicle.

colorofgrace

16 de ago. de 2012

I have purchased numerous vehicles over the past almost fifty years of my driving experience, probably somewhere in the vicinity of 70-80. Some of those "deals" where shear work and only a few were even comfortable with all the "just initial here" and "let me ask my manager" and "sit-ins" etc. My last good experience was four years ago when the GM at Texas Dodge helped me, Mike Case, and made me a happy customer by the level of courtesy and professionalism. Because of that situation I came back to Mike and he introduced me to Michael Rue of Tri-State Hyundai. Michael was honest, trustworthy, knowledgeable, listened to what my wife and I needed and showed me the different levels of vehicles and there advantages relating to both comfort-dependability and overall price. Michael Rue made me feel at home and when it was time to sharpen the pencil, his offer for purchase of my trade and the final number on our new Hyundai Sonata T2.0 was a great deal. Overall from when I walked in the front door and was greeted by a warm smile and open appreciation for a customer by your switchboard administrator the visit definitely started on the right pathway.I will most certainly recommend the dealership and highly spread the news in referrals for Michael Rue. Thanks again!! Michael and Robyn Decker

trevorbulls

6 de ago. de 2012

Our experience with Matt at Amarillo Hyundai was great! It was the best car buying experience that we have ever had! Matt was kind, and never placed us under any pressure. He worked hard to get us a good deal, and delivered on all of his promises. He was quick to answer all of our questions, and to see us through from choosing a vehicle, to negotiating the price, to the very final step. We could not be happier with our experience at Amarillo Hyundai.

tbryan

18 de jun. de 2012

I have been extremely happy with my experience at Amarillo Hyundai....from my first telephone encounters with Brian and Ralph to the final delivery in Lubbock with my perfect vehicle! Brian totally "bent over backwards" to help make my buying experience a good one! I have to admit...I'm probably not the easiest person to deal with, but Brian didn't seemed bothered by it at all! His professionalism and knowledge of the vehicle was unbelievable, his dedication to making sure everything was just as I wanted it was unstoppable, and his caring abilities are overwhelming! I have nothing but wonder praises to sing about Amarillo Hyundai! Thanks to all of you for making it a pleasureable experience!

rrichmond61

15 de may. de 2012

I want to personally applaud Mike & Sales manager, Ralph, for their professionalism. My son & daughter-in-law and I were greeted without any pressure. We test drove the Sonata, Azera and the Genesis, each 25-30 miles. Mike went thru every feature on each car. The Sonata was not comfortable for me as I have back/hip issues. The Azera was much better, but then Mike & Ralph took the Genesis off the showroom floor so I could test drive the caar. Actually, all the employees were very kind, respectful, not only to myself and my family but to each other. Customer service to external & internal clients is something that I do take notice of as I too, am in customer service. When the time came to talk financing, I got nervous. I am a single woman and knew my budget limitations. Both Mike & Ralph worked with me to get to the number necessary to make a very large investment. I truly appreciate the time they invested with me to make certain I understood a lease program. I also want to mention that neither Mike or Ralph pressured me into purchasing the Genesis. It was all me....but they allowed me the space to think, contemplate and understand the available financing programs. This means so much to me and my family as I was literally scared to even go to a dealership due to being "single" and a "woman". The financing with Tri-State Ford was phenomomal! Al was very helpful, light-hearted, caring and understanding. Actually, it was the easiest finance process I have ever been through in purchasing a car! Again, I applaud Al for his professionalism! My car was washed and ready to go when I completed the financing. Mike took the time to program my IPhone and show me additioanl features on the car as he knew I had to drive from Amarillo to Houston, which is a 10 hour drive, on Monday morning. In closing, Mike followed up with me, thanking me for allowing Amarillo Hyundai to assist me in making my decision, which I am well pleased with. Mike emailed me on the day of my purchase, the day after and also on the Monday follwing, thanking me for allowing Amarillo Hyundai to build a cutomer relationship with me. Mike also took the time to call me on Tuesday to see if I made it home safely to Houston and inquired if the 10 hour drive was detrimental to my back/hip issues that I am experiencing. I told Mike that the 10 hour drive was very pleasant and like riding on a cloud! It didn't even feel like a 10 hour drive! Also Al, from Tri-State Ford, called me on Tuesday as he inadvertantly had me sign on the wrong line. Al informed me that he would send knew papers overnight and include an overnight return envelope for my convenience. Al was very receptive and accomodating in sending the Fed Ex to my office as I am at work more than at home! All in all, my experience with Amarillo Hyundai was outstanding and I couldn't be happier with my decision to purchase my car at Amarillo Hyundai. I know I will be a return customer. And also, with my son and duaghter-in-law being a part of the transaction, I know they will be truthful in telling their friends and co-workers of the positive experience their Mother had at Amarillo Hyundai & Tri-State Ford. Thank you all for your professional knowledge and assistance that you provided to me. I am truly your Raving Fan!

acct13

25 de mar. de 2012

My husband and I have bought several vehicles. But this experience was the best of all. We told them what we wanted and our price range. They found us true perfect car. They never pressured us but made the visit smooth. We will be happy to spread the word. Thanks Mike and Joe. The ratings should be 8 or 9!

George Martin

23 de mar. de 2012

Kenneth was very friendly and eager to please. I had visited with him two or three times before actually buying the car. On each of those visits, he answered questions willingly and demonstrated features of the cars. After he had sold the care, he spent about two hours going over the features of the car. He was great!

GailLee

26 de feb. de 2012

I encountered friendly, concerned people. Willing to listen to my concerns. While making me feel like my buiness was important to them. The were willing to go the extra mile to ensure that my time was important to them. I would defintely recommend Hyundai to my friends. My Hyundai is nice and I love the way it handles.

jmhfnr

12 de feb. de 2012

I am a reader of "Car & Driver" and "Road & Track", plus others (Edmond's, etc.) for over 40 years. I have held an SCCA Racing License. I have owned an MG-A, Jaguar XKE 12 liter, Porsche 944, Toyota Supra, a Volvo P1800 and a Z350. I think I am qualified to answer this questionnaire.What this means is that when I was ready for a new car my research and heart led me to a Hyundai Genesis Coupe.I was fortunate to have Joe Miller at Hyundai of Amarillo be my "guide" and assistant. He spent untold hours working with the holders of the leases on my trade-in (Infinity 35 Coupe) and my wife's Mazda CX-7. There was no arm-twisting, no excuses (just results) and our new coupe and Santa Fe were placed in our hands at what we wanted to pay. I can only imagine what Joe had to go through to succeed.We are both pleased with the vehicles, but without Mr. Miller none of this would have happened.I will be more that happy to recommend Hyundai of Amarillo and Joe Miller to anyone. Already have, as a matter of fact.

coachwishbone

6 de feb. de 2012

We had a small problem but the Staff at Tri-State Hyundai made it right. We were/are very pleased with our purchase and for them to continue to make things right. Every one makes mistakes, but for them to make it right just proved the integrity of the dealership and overall satisfaction was tremendous.

carefree cowboy

5 de dic. de 2011

This was my first experience with this dealership and there wasn't any part of the experience that results in anything other than great. Mr. Miller was friendly and appeared to be very knowledgeable and upfront in our discussions. All of the paperwork was completed promptly and even a small error was corrected very quickly.As of today, there aren't any negatives to alter my experience or to steer anyone away from this dealership.

hamila14

8 de nov. de 2011

I purchased a 2008 kia sorento that had cigarette burns all over the car, the radio was making fuzzy noise and after I had signed papers the vehicle was brought to me after they had cleaned it up...When I looked at the vehicle originally it was very dirty so I couldn't see the paint....When the car was washed, there were scratches all over the car....The worst I have ever seen.....Looked like it was driven through the forest....They agreed to have someone come in and buff out the scratches.....When I went to pick up my car, there were still a lot of scratches on the car that they didn't fix...The salesperson told me they did the best they could but I didn't believe this......After I took the car, I noticed the outside mirrors wouldn't adjust properly and that the one mirror was loose....I went back to the dealership and they told me to take car to KIA dealership to get these things fixed by warranty...Well, none of these were covered by warranty because the previous owner had hit something with the mirror and wasn't covered, the radio was not the manufacturers radio and warranty wouldn't cover it and the KIA dealer wanted to charge me $500 to fix these items....They also told me that the brakes appear to be going out but this not covered by warranty....Just this week, the gear shift just fell apart and I almost couldn't get it back together to put the car in park.......I am very dissatisfied and feel that I really got a raw deal from this dealership....

Pam Reed

3 de nov. de 2011

We had a very pleasant experience purchasing our new Santa Fe ! Everyone was very nice and answered all of our questions!I would recommend this dealership to everyone!

JKG4948

4 de ago. de 2011

We were on the way to Amarillo, and our Tuscon barely made it. We pulled in to the dealership for service. We have never had such a great experience with a service department. Oscar was exceptional, informanitive, friendly and went out of his way to help get our car fixed, within a 24 hr period, so we could get back on the road. We are from Missouri, and traveling. I would recommend them to anyone. We are even considering buying from them for our next vehicle even though we are 600 miles away. Thanks again Oscar.

tmaness

6 de jul. de 2011

Michael Rue was very helpful from the very beginning. I was limited on the price of the vehicle and the monthly payments. He found a vehicle that fit my needs and worked with me to get in a vehicle that same day. I will definitely recommend him to my friends and family!!

jhuot

1 de jul. de 2011

It was a pleasure to work with Joe Miller and Team. Everyone was polite and courteous answered all questions. There was No pressure and No hastle,it was a good experience.

Jennifermartin

22 de jun. de 2011

The customer service by Joe Miller and the hyundia team was awesome. Joe did a fantastic job with showing me the details of the Sonata as well as explaining the options of purchasing it. I never once felt pressured to buy like I have at other dealerships in the past. Joe was able to answer any and all questions I had. Thank you Joe and all the team at tri-state ford and hyundia for making my experience buying my new car easy and enjoyable!

acmoorelaw

9 de jun. de 2011

Joe was an amazing help in my search for a new car. I told him what I was looking for and he immediately told me about a new Sonata that had just arrived at the dealership. When I arrived, he didn't give me the typical "car salesman" speech; he just let me test drive it and let the car do all the selling. Even though I wasn't planning on making any decisions right away, was so pleased with the car, and the service, that I bought it that day! I had my children with me and Joe let them watch T.V. while we handled the paperwork. I made Joe an offer on the car and there was very little haggling before we came up with a very reasonable price. I didn't have my trade-in vehicle with me, but Joe gave me a good price on it (sight unseen) and scheduled it to be picked up the next day. Overall, I am EXTREMELY pleased with my experience with Amarillo Hyundai and especially with Joe. Thanks Joe!

CaseyJ84

4 de may. de 2011

I had a wonderful experience. I went to purchase a Hyundai elantra, but I ended up buying a sonata hybrid. I never felt forced to purchase a car. Everyone was very patient and answered all of my questions. Joe Miller was the salesman that sold me my car and he was wonderful. He stayed in touch with me about every detail of the sale and helped to educate me on the features of the car. This was my first new car and the buying experience was fun and stress free. I would recommend this dealership to anyone wanting to buy a car.Casey Johnson

shanna_lamborn

27 de mar. de 2011

I was greeted the second I walked on to the lot, which is very typical for a car dealership but this time I did not feel harassed. The first guy I dealt with was Roger and he was very friendly and comfortable to talk to. I was looking at the mustangs and he could tell me anything I asked about. I was very impressed with the service and the car so I went back two days later to buy the car. I then dealt with Roger, Eric, and Brian. All three of them were so comfortable to do business with, not like most other dealers where they treat you as nothing more than dollar signs. They were thorough about warranties, information about the financial part, and details about the car. I walked away feeling like a valued customer. Shanna Lamborn

dakota12

17 de feb. de 2011

I found that every employee that I have had contact with at this dealership has gone above and beyond what I would consider great customer service. The sales man, Michael was very helpful with helping me find a vehicle that would meet my needs. I told him what I was looking for and he found it. He worked with me so that I would have the payment that I was confortable with. When I returned to have my SUV serviced the staff were very professional. The customer waiting area was also clean.