Jonathon

1 de dic. de 2015

I loved my car buying experience with Aaron, The Curly Headed Car guy today at Andy Mohr! I haven't bought a car in years because I cannot stand high pressure sales. Aaron was courteous, helpful, professional, and knowledgable! No pressure just an easy transaction from my worn out car to a beautiful Toyota Avalon! I will definitely buy from Aaron in the future!

Theresa Dickerson

30 de nov. de 2015

If you are in the market for Toyota or Nissan new or used vehicle run do not walk to Andy Mohr Toyota in Avon, IN and ASK for Justin Crenshaw! Justin is the BEST in getting you what you are looking for and making it happen in your favour! Justin is someone you can trustworthy and reliable in keeping his word in getting things done. I don't believe you can go wrong with Justin Crenshaw in your corner. The service team is just as good! I had my vehicle totally detailed by Chris and I tell you I almost didn't recognize my car when I got it back! Awesome job Chris!!! So not only can you get a great deal on a vehicle you can get it serviced with no worries as well. Remember Andy Mohr Toyota in Avon, IN and ASK for Justin Crenshaw!!! A VERY SATISFIED CUSTOMER!

Mary

22 de sep. de 2015

My experience from beginning to end of the car buying experience at Andy Mohr Toyota was exceptional. Starting with the welcoming smile and overall personalized service I received from Aaron Taylor. After a warm welcome with his infectious Smile started out by asking about my wants and needs for my visit that day. He gathered the needed information and we proceeded to look at several vehicles that were in my price range all the while he also made sure that my elderly mother who was with me was completely comfortable during the process. I will definitely recommend friends and family to shop Andy Mohr Toyotafor their next vehicle purchase. The facilty is very nice; comfortable; helpful friendly staff.... And ask for AARON TAYLOR**** HE'S THE BEST!!!!****Well I did buy a very nice Toyota that day ; her name is "Goldie ". Also a Big Thanks to Herman and Brittany!

JJ

17 de ago. de 2015

My first new truck, and they hooked me up right. If you need a new ride go see Jorge Rios. Would highly recommend him to anyone.

Ken

14 de ago. de 2015

Brought vehicle in for the first time for oil change and a front end noise. $112.00 for an oil change. Was charged 53.00 for them to tell me a 75$ strut was bad. First and last time I will ever use them for service or purchasing.

Babatunde

4 de ago. de 2015

It was a great experience at Andy Mohr Toyota even with my no credit, i still got a chance for car finanace. I highly recommend this dealer for someone that needs a good clean used Toyota cars

Southside Indianapolis

10 de may. de 2015

customer reception was horrible. didnt even know who i was. had no idea where any other sales people were located inside the dealer showroom. when i called - got transferred to a specific person, then they hung up on me. promised to show me a vehicle they supposedly had, but never did have. worst experience i have ever had at any car dealership in my entire life. would never recommend this dealership to anybody. NEVER.

Riri

25 de abr. de 2015

Chris Potter did an excellent job with the purchase of my new Camry. Finance manager, Herman Yee was so patient and made my experience very enjoyable. I would recommend Andy Mohr Toyota to everyone! Completely satisfied with my purchase!

unhappy forner repeat customer

22 de abr. de 2015

My wife needed a used car. She bought a 2001 Acura tl. the next day I noticed that the front right tire had two bulges on it. On the third day I was able to get back to the dealership and talk to the manager. His reply was we should have noticed it before we bought it. We have bought two used cars and two new cars from Andy Mohr. The new car experience was ok, but both used car experience s was extremely bad. For this reason we will never buy new or used cars from Andy Mohr. Integrity is very important to us.

Lawyergirl

26 de mar. de 2015

Jorge made the total experience easy and pleasant. If you are in the market for a car, I would highly recommend Andy Mohr Toyota in Avon.

James Cooper Sr

19 de mar. de 2015

Mr Jorge, Pleasant, Friendly, Knowledgeable, Helped us with our purchase of a new Sienna! We were pleased with the experience, as we don't normally purchase "New" and were actually looking elsewhere, when we decided to stop and look at the Sienna due to a Consumer Reports review of this vehicle. Mr. Jorge was able to answer our questions & make the experience pleasant.

OscarK

8 de dic. de 2014

Recently purchased a used car here and my sales rep was Deryk Webber. Even though I didn't buy a Toyota, Deryk went above and beyond to find out everything he could about the vehicle I was interested in. It was a pleasure working with Deryk and I would definitely recommend him to my friends.

Rita132

17 de nov. de 2014

I'm the first to say I have hated car dealerships for years but I can admit when I found a decent one. The salesman Rishel was so helpful and he didn't fuss or lie. He was straight facts, polite, and surprisingly not pushy! They should have this kid train other sales people how to sell. Andy Mohr Toyota will be the only dealership I can honestly recommend and hands down gonna tell my friends about the young salesman.

MB

8 de nov. de 2014

Yesterday was my very first time at this dealership. They were all very welcoming and full of smiles. I worked with an awesome lady named Jessica. She was very knowledgeable and explained to me everything they would do to my car. I didnt have anyone to take me home so I was gonna have to wait 3 hours for my car to get serviced. She told me that they have a shuttle service and could take me where I needed to go and pick me back up. Very awesome experience and Jessica was AMAZING! Thank you!

Steve

14 de ago. de 2014

I have to start off by saying Andy Mohr Toyota is a customer service disaster. My wife and I just purchased a used Rav 4 from them a few weeks ago, and here is a large list of problems we encountered with them: 1. The finance manager didn't even ask for my down payment check after purchase. I had run the check in after I realized he didn't ask for it. All he had to say was, "My boss wouldn't have been happy about that." There wasn't even a "Thank you" involved. 2. The finance manager forgot to give us our temporary registration papers upon purchase. We purchased the vehicle on Friday evening, and I realized the paper was missing on Saturday. We gave him a call, and he told us he would send out the registration first thing Monday morning. Then Thursday came, and we finally had the paperwork. The FedEx envelope had the shipping date printed on it...Wednesday. So it was great of them to let us drive around multiple days without any registration papers. 3. The Rav 4 was a certified used vehicle, so it supposedly passed this "thorough" 160 point inspection. However, the alignment of the vehicle was unacceptable during test drives. The steering wheel was leaning about 10 degrees to the left when driving straight. They did align the vehicle for free a few days after purchase. 4. We have yet to receive any paperwork for registration purposes at the BMV. We signed a paper with Andy Mohr Toyota stating they would have the paperwork to us within 22 days. Well, it's currently day 27, and still no paperwork. Now I'm freaking out because We only have 30 days to register the vehicle. We have called them and they just keep giving us the run-around and also blaming the BMV for everything. 5. The customer service is terrible. The main thing we've been contacting them about is our vehicle registration papers. One occurrence they just blamed the BMV. We called again later and no one picked up. We left a message, and no one ever called us back. We called back the next day, and the customer service rep told us they would get some information and call us back the next. We never received a callback. All in all it has been a terrible experience with Andy Mohr Toyota. There were other aspects with them that bothered me as well, but I think I've already explained enough. Buyer beware!

Larry C Pierce, retired Law enforcement

11 de jul. de 2014

Contacted sales rep at Andy Mohr to obtain information about a used Ford Explorer, Seen on Cars.com, was told the vehicle although used was in great condition and every thing was in working order. Drove appox 60 miles roundtrip to try out said vehicle. Upon arrival at dealership was treated like I was a bother for even looking at a used vehicle by the sales rep.Finally found the Explorer and noticed a hole in the hood of the vehicle,pointed it out to sales rep, he stated ,yes, you get a cheap vehicle for a cheap price.My wife and I and the sales rep entered the vehicle to go for a test drive, started the engine and found the air condition did not work, ask the sales rep about the air conditioner and he stated, I told you for used vehicles,they all have problems.After all this misrepresentation and rudeness we exited the vehicle and I told the sales rep, would not ever buy any vehicle from any Andy Mohr dealership.

Barry

26 de jun. de 2014

My lease was due and I had made the last payment. I had a gauranteed buyout price in the original lease paperwork. I understood that there would be sales tax on top of the gauranteed buyout price. The salesman presented me with a number that was 2000 OVER the buyout price and THEN added sales tax on top of that. When I told him that wasn't the agreed upon price, he said, 'Oh you are referring to the residual value, thats not the buyout price". Then, I pulled out my original paperwork and showed him the verbiage that stated if I wanted to buy the car at the end of the lease, it would be the residual value price. He then said, "well, thats at the end of the lease". I informed him that the lease was up in a week and I had made all of the lease payments. He said " Well there are FEES" and then tried to get me to quickly leave the dealership. All I wanted was the agreed upon buyout price plus sales tax. They were 2000 over that price. These guys are CROOKS. I had purchased 6 cars from Andy Mohr. Never again.

LukeB

1 de may. de 2014

Thanks to Brittany (BDC Rep) for responding quickly to my Cars.com inquiry and helping me set up a time to come in for a test drive and to Rick (Sales Assoc) for showing me the car and helping me through the buying process. This was my first "real" buying experience for a car and felt no pressure and completely confident in my purchase. Thanks!

brad

1 de abr. de 2014

I inquired about an 04 Silverado, and they called me back to say they still have the vehicle. I told them I wanted the vehicle, and he told me the necessary paperwork to bring in to purchase the vehicle. We had an appointment set for 530 for me to buy the vehicle. I got there at 345 to purchase the vehicle and they said they had already sold it out from under me. I literally drove an hour each way to purchase the vehicle.I understand that they need to sell vehicles but I really do not feel that that is a good way to do business. I will never ever purchase a vehicle from andy mohr!

"Jacquie Eley Jean-Claude"

8 de feb. de 2014

Eric was extremely professional and helpful in my recent purchase of two vehicles from Andy Mohr Toyota in Avon, Indiana. I am looking forward to a long-term relationship with the dealership and future vehicle purchases at Andy Mohr locations! God bless. Jacquie Eley Jean-Claude

Barbara Young

8 de feb. de 2014

I was very pleased with the friendliness and was happy with them getting to me so fast. I didn't have an appointment.

Shannon

29 de ene. de 2014

My husband and I were greeted promptly by Larry Taylor, he was very courteous and listened to our needs. We wanted to stay within a budget and purchase a vehicle that we would enjoy. Larry was very patient as we looked at SEVERAL cars on the lot until we found the right one for us. We did not feel pressured and we felt like he genuinely wanted to help us find what we wanted. I have already recommended Larry Taylor to others that are looking for a vehicle. Very satisfied!

Mark

18 de ene. de 2014

Service was outstanding. Got Oil Change, tire rotation and front air conditioning cabin filter.

Tutu

15 de ene. de 2014

I went to the Andy Mohr Toyota at avon to look for a Toyota Highlander to buy and met Larry Taylor. He was quick to help and gave me several options of the brands and years of the cars available. He understood that I had a budget and still wanted some specifications for my desired car. He helped find the car of my choice. He is an exceptional sales man, I recommend him to anyone looking for a great experience at Andy Mohr Toyota at Avon Indiana.

Totally Satisfied

3 de ene. de 2014

Ask for Jessica in service. In 15 years I have never experienced someone so knowledgeable, polite, and cost conscious. At every visit her advice is thorough yet practical. Suggesting the most important services and applying discounts when available. As a car enthusiast and hobby mechanic (60's era muscle cars) What impresses me the most is she knows more about the mechanics of cars than any service advisor I've met... Ford. Chevy, Toyota, Honda etc that I have experienced in the last 15 years and nearly 1 million miles as a sales rep. Her advice isn't fluffed up with a bunch of inaccurate "up sell" and illogical reasons why something is recommended. They always have staff and parts on hand and she always finds a time to fit me in. She's trustworthy and reliable.

dlyounce

23 de dic. de 2013

Friday night hit the grand dad of all chuck holes blowing out my left rear tire. Showed up at the dealership Saturday morning, they asked for my patience as they were very busy. Got the new tire mounted, and the wheel was checked for damaged, in a timely manner. Good Job.

Fer2009

13 de dic. de 2013

Great deals great costumer service and facilities are really nice I recommended this place to go and check for deals

coltsfan67

7 de dic. de 2013

Always great customer service. Never had an issue with this dealership.

Joyce Ford

6 de dic. de 2013

This is my first toyota that i have owned and am so happy with the vehicle and the dealership. This is a very professional staff and I always have my questions answer to my satifaction.

Francie

21 de nov. de 2013

As always Jessica goes above and beyond in taking care of her customers! I will call no one but her for my appointments.

Nathan

18 de nov. de 2013

What an excellent transaction! Max happer is an excellent sales person. Andy Mohr Toyota has obviously stressed an honest and straight forward deal to their employees. I made a lunch time offer with a hand Shake and came back and closed that evening. Quick closing experience with everything just as expected and agreed. What a great no pressure experience!

Leo David

15 de nov. de 2013

Jessica in Service went above and beyond in her efforts to keep me informed at all times. She was always pleasant. professional and an employee who represents the best of Andy Mohr Toyota, which, considering the excellent service Andy Mohr has always shown is quite a feat. She should be commended for a job well done. Who would have thought that going to a dealership to get your car fixed would be hassle free . . . . go figure!

Kathleen Barker

13 de nov. de 2013

Mitchel was a fantastic salesman. His easygoing personality made the process both easy and enjoyable!

Dr Bruce Matis

9 de nov. de 2013

When I called to make an appointment, they tried to connect me with service three times and no one answered the phone any of the three times. Finally she took my name and Aaron called and left his extension for me to call back on to connect with them. I was very disappointed that no one answered. I understand they are busy, but someone could have picked it up in service and asked me to hold. My question was simple and was answered quickly. Once in there with my car, the service was excellent.

Retired Hendricks Co. educator. Dr. Spears

9 de nov. de 2013

Superb! Andy Mohr Toyota of Avon, IN is an excellent establishment with enthusiastic and professional employees. Scott Valier and Rick Sullivan are honest and hard working sales reps.Over the past 5 years we have bought 2 new cars from them. We are delighted with our repeated good service and the fine assistance of Brad Lawler with the service dept. He always goes above and beyond to provide satisfaction in a professional manner.

Retired

3 de nov. de 2013

Pleasant experience and my sales professional Brad was great

James favors

23 de oct. de 2013

Jessica in customer service and scott the mechanic are great i cant say enough on hiw great they were with me and working with my car they both went way above the call of duty while fixing my car. I have to say i myself was not a fan of andy mohr but these too have changed that for me many thanks jessica and scott may god bless u both for what u have done for me

Jeff Scott

9 de oct. de 2013

Every experience I've had with Andy Mohr Toyota has been for service and those experiences have been great. Everything that I have requested has been superbly repaired or maintained. They are usually very quick and the lounge area is comfortable. I have always had Jessica McDonnell as my Service Advisor and they can't pay her enough for the job she does. She is always very friendly and helpful. Jessica always informs me of any specials or coupons available which makes a big difference if I have any extra service performed on my Camry. I recommend Andy Mohr Toyota to my friends and family.

Gentleman Farmer

6 de sep. de 2013

Received commendable courtesy and service was completed in a timely manner. Completely satisfied.

Golf fan

31 de ago. de 2013

Pleasant experience and my sales professional Brad was great.

Jesse & Donna Martinez

26 de ago. de 2013

Max Hopper (Internet Sales) and Mike Reed (Finance Manager) made our experience pleasurable. Questions, pricing etc. were all handled via email and phone. Contracts were already printed when we arrived and we were in and out in no time. Andy Mohr seems to have instilled in his team the importance of providing an exceptional experience to his customers. We were never rushed and all our questions were answered honestly and completely. We will be back!

Dr. Phil

22 de ago. de 2013

We have had dealings with Andy Mohr Toyota in Avon, IN for 9 years. Every visit has been rewarding because the sales staff is very professional with no pressure and the facilities clean. Our service has been excellent every time. Fast, efficient, and reasonable prices.

john 1/24

16 de ago. de 2013

As alwats I was treated friendly and like I was important to the service tech.

DianeT

18 de jul. de 2013

EASY. Brad Lawler and crew made my visit to Andy Mohr Toyota pleasant and I left with confidence that my Prius had been well serviced. I barely had time to boot up my computer to do some work. Clean facilities and comfortable and safe waiting environment.

RNBHOGAN

10 de abr. de 2013

My over all experience with this dealer ship has been a pain since day one. The sales guys were amazing but they are supose to be. When we got back to the finance guy. He was a total jerk. HIS NAME WAS MARK! I won't get into that whole story. My issue with them right now is I got my truck for the sole purpose being it would raise my credit score. They asured me they would report my payments. They did for a whole 3months about 6months after I got the truck. I have not missed one payment. I paid extra on my truck every month. I payed a 3 year loan off in a year and half and have talked to these people over and over again about putting this back on my credit not even sure why they stopped reporting it. They keep saying there is a glitch in the system and keep sending me the this person and that person. SO IF YOU ARE GETTING YOUR VEHICLE FOR THE SOLE PURPOSE OF HELPING WITH YOUR CREDIT......DON'T!

Steve Tetrick

30 de mar. de 2013

Please read your contracts carefully before signing and never spend five and a half hours to make a deal and at the end of all of the document signing make sure that they have word for word number for number and have viewed everything and have viewed all documents signed like I didn't recieve. " never received contract agreement after signing." Make sure when driving off the lot it's the vehicle you picked in the first place not a look alike! The experience and choice I have made with Andy mohr will never happen again!

Curt Rozeboom

5 de dic. de 2012

Thanks to Rick and Mark for helping us into a used 2010 Ford Fusion. Rick, the sales manager, was very low-pressure and helped create a positive buying experience for us. The details and competitive pricing on the internet helped us feel certain that this would be a good car to invest our time driving from Fishers to Avon to check out. This is the kind of dealer we were wanting to buy from. Other higher-pressure salesmen were driving our business away from their dealers. We were able to negotiate a price we liked without too much fuss. Rick was also very accommodating to our schedule, since we were only able to come out later in the evening to try out and buy the car. Also thanks to Mike, the business manager, who helped us with financing. We had been waiting for a check to clear from our insurance company before we could put money down, but he made it work for us on his end.

LucianaM

9 de nov. de 2012

I bought my vehicle a few weeks back and I have already poured over $3000 into it in repairs. I chose a dealership hoping to avoid buying a lemon from the run-of-the-mill buy here pay heres, but I didnt come out any better off. While the staff is friendly, I wouldnt suggest buying a used vehicle from here. Buyer beware.

Jim the Gun Dealer

16 de sep. de 2012

$2500.00 more for my trade in on my new 2013 Taacoma. They stayed after closing and Chris and his Sales manager were great. Will recomend them to anyone. Went to four dealers in two days and the rest was trying to steal my tradein. but Andy Mohr Toyota was the best. The whole experience was rated at A++++ Jim Wulff Connersville

Educator

14 de sep. de 2012

We love going to Andy Mohr Camry in Avon. Scott Vallier and Rick Sullivan are experienced and knowledgeable salesman. They are friendly, enthusiastic, and don't pressure you, just there to assist. We have bought a new Camry and recently a new Pruis. Service is fast and they have a clean waiting area with snacks and coffee. In over 5 years we have never been disappointed. Sincerely, Dr. Phil Spears

LuvmyCamry!!

16 de ago. de 2012

I leased my 2010 Camry in 2009 & the process was easy and painless with the help of our salesman, Max Hopper. The buy-out was even easier. Max & Sarah provided professional, impeccable service!!! THANK YOU!!!

Embroidery Nut

10 de ago. de 2012

I really liked being able to make my own appointment online. Then when I came in for an oil change, they found that I needed my tires balanced. I had a coupon that they gave me for $10.00 off EACH service. That was great. Your waiting area is very nice.

First Timer

4 de ago. de 2012

Very nice place with helpful sales people. Tried to tack on a huge dealer fee. While I would recommend this dealer I would advise to be wary of surprise fees at close of deal.

rock1

4 de ago. de 2012

Jessica was out standing!!!! would not go any place else!!!!!!!!!!!!!!

Tacoma guy

4 de ago. de 2012

I had a tire sensor problem and Jessica was kind enough to call the warranty people and get it approved and replaced. I think she went a few extra steps to make a very satisified customer. Thanks again Jessica.

GranJan

2 de ago. de 2012

Customer service was good. I felt that they genuinely tried to do the best they could with financing and getting me the best deal. My sales person was new and it was obvious that he was not fully or properly trained. I was glad to be patient, but training should be top priority with new hires. I could sense him being uncomfortable and unsure of what to do even though he was giving it his best.

DONNA

31 de jul. de 2012

AS ALWAYS THEY HAVE TO BE THE NICEST PEOPLE I HAVE EVER HAD TO DEAL WITH THEY ARE SO NICE AND SO POLITE TO EVERYONE THEY WILL LISTEN TO EVERYTHING THAT YOU WANT AND THEN THEY TELL YOU EXACTLY WHAT THE PROBLEM WAS AND THEN THEY SAY HOW LONG THE CAR WILL BE BUT IT IS ALWAYS READY BEFORE THE TIME THEY SAY I JUST LOVE GOING OUT TO THEM BECAUSE THEY ARE LIKE FAMILY TO EVERYONE....THANKS TO ALL OF THEM. THEY ARE THE BEST!!!!!!!!!!!

hac-n-sac

27 de jul. de 2012

Jessica is friendly, prompt and very knowledgeable about cars. She understands the customer's needs and acts appropriately. Alex and Aaron are also friendly and efficient. IT makes the visit very easy. That is why I drive 15 miles to your place rather go to another dealership which is <2 miles from my home. Thank you.

Rav Lovers

20 de jul. de 2012

This is our second experience purchasing a new vehicle with Scott Vallier. He is always a professional and makes the car buying experience exceptional! We live closer to Terre Haute; however, we choose to come to Andy Mohr Toyota because of Scott and the outstanding service department. Our experience with the financial department was also excellent. We cannot remember the gentleman's name however.

First Time to Lease

11 de jul. de 2012

This visit was for the 15,000 mile check-up. I was in and out in 30 minutes. Everyone was polite, friendly, efficient. Keep up the good work!!

Busy mom

30 de jun. de 2012

Service was good but tech seemed to question my assessment of the problem.

Recent College Grad

27 de jun. de 2012

I recently leased a 2012 Toyota Camry from the Andy Mohr Toyota. I had spent about three weeks looking around at different dealerships and cars, until I came across the Andy Mohr in Avon. After talking with Eugene Kyle, a sales manager at the facility, for about an hour, I quickly decided that he had won my business. Needless to say, I was extremely impressed with the Andy Mohr dealership and would rate it well above the other local Indy dealerships in almost every aspect of the "car search" experience. I am a recent college graduate, so I have limited funds to spend on a new vehicle, but Eugene and his team did an amazing job to work with me on rate and treat me like any other customer. In addition to leasing me a vehicle, they also offered me an unbeatable price to purchase my current car, furthermore making the whole process that much easier. I would highly, highly recommend the Andy Mohr Toyota dealership for any one looking for the best-market lease rates and service!

billybob

24 de jun. de 2012

We have always had great service and salesmanship.

Tabatha

23 de jun. de 2012

Wow, what a fantastic experience at Andy Mohr!! Everyone was so friendly and ensured that I understood what would be done to my car, how and why. The best part of the experience was Aaron in the service department. He was extremely helpful, friendly, and professional! If you have your choice when visiting service chose Aaron. Top notch customer service for sure!!!!

Good Guy Rep.

21 de jun. de 2012

I came out last week, just fishing, to see if the letter that I received was true. After a good conversation with Scott and Collette I traded my 2010 Corolla in on a 2012. This is my 3rd Corolla since 2007 and the people at this facility make you feel like family. Keep up the good work.

holly

11 de jun. de 2012

Excellent service, very timely, respectful and flexible

Lucky

7 de jun. de 2012

I had the easiest and most satisfying experience ever buying a vehicle when I bought a new Highlander at Andy Mohr. I went on line first to see what they had in stock, then called and got their best price. After the test drive, all that was left was the trade for my old Highlander. After just two trips back to the manager, I was very satisfied, and the entire process at the facility lasted less than an hour. Their service department is the best that I have ever experienced.

merlotcabby

12 de may. de 2012

As far as I am concerned this dealer is a crook. Worst car buying experiance of my life. Would not honor internet price "because we came in to the dealership and bought the car" How else are you supposed to actually buy the car? All the trade in numbers were written down on a scrap of paper that was soon "lost". I would never buy a vehicle from these people.