Looking for nissan

11 de ago. de 2015

Our salesman was excellent. Very patient and helpful in our buying process. We highly recommend him!

Viola R

3 de ago. de 2015

wonderful experience came in for an oil change and Rick McCleary was such a great guy. Helped me to understand how i really needed to purchase an up to date model of the vehicle I was having serviced and gave me a great deal.

Kelly McCrea

1 de ago. de 2015

We particularly came back to Rick because he was so great before. He again was awesome!!! We never have a complaint when it comes to Rick McCleary.

Alexis A

27 de jul. de 2015

Rick McCleary overall is very professional and knowledgeable of all questions and inquiries that I had. Great communicator and made me feel right at home.

masondan

25 de jul. de 2015

Rick McCleary provided an excellent deal and a pleasant experience...AGAIN!. I will always return to him!

Anthony P.

22 de jul. de 2015

My experience today was extraordinary I came into the dealership not knowing what to expect, and got to meet a saalesman who listened to my concerns along with my wifes concerns, he gave my daughter lollipops and a coloring book, thank goodness that kept her calm until I got my super deal from Rick McCleary I will continue to lease my cars from him and refer whoever i came

Mary Ad

20 de jul. de 2015

In the past three years I have purchase a new vehicle every year from Rick McCleary, thats three (3) new Pathfinders and each year the experience gets greater than the year before! As long as he is selling I am buying from him and Ardmore Nissan.

Benj. B

20 de jul. de 2015

I mentioned to a friend I was interested in buying a new vehicle for my wife and they told me of the great deal and service they recieved from Rick McCleary at Ardmore Nissan, so I decided to check him out, boy were they ever right not only did I get a great deal on my purchase and trade, I met a fantastic salesman backed by a great company. I can't wait to tell my friends about Rick McCleary and Ardmore Nissan!

Primo

15 de jul. de 2015

i GOT A N UNEXPECTED SUPER GREATDEAL! At Ardmore Nissan with Rick McCleary he went above and beyond, refused to let me leave until I was extremely happy and sastified. And he demostrated the car as though it was his own he knew everything. I am calling all of my friends and let them know where to get a GREAT DEAL!

John

12 de jul. de 2015

Our experience from the beginning with searching the internet and communicating with Dawn; internet manager; arriving at the dealership and meeting Bart Dowdy; sales consultant; and finally completing the transaction with Megan; finance manager; was seamless and a great buying experience. Dawn greeted us and directed us to Bart. Bart has a great personality, patient and genuinely concerned about our experience. We had an enjoyable test drive and rewarding experience. He was attentive to our requests and accommodated our reservations. During the sales process he was never pushy and when stepping away to get paperwork and questions answered, Dawn came over and was interested in our experience. A good rapport among employees. They must be doing something right as the bell was ringing and sales were very busy. The wait to see the finance manager was longer than we wanted, (a good thing as sales were busy) but well worth the trip from Reading. The sales showroom was clean as well as the service and sales waiting area. Thanks for the water and popcorn!Thumbs up for a great experience. And a great car. Thanks Ardmore Nissan!!John and Patty Lehr

Terence Cooke

11 de jul. de 2015

My experience at Ardmore Nissan was awesome. Rick McCleary was a great salesman and he delivered the best customer serive possible.

Amira L

10 de jul. de 2015

I had a super experience with Rick McCleary he listened to my auto situation and came up with an excellent solution and I drove away in a 2015 Altima much more than I expected to happen that day. What a pleasure to do business with him and Ardmore Nissan

J. W.

9 de jul. de 2015

This is the fourth car that my family has purchased From Ardmore Nissan with Rick McCleary the Salesman and everytime was like the first time. Excellent service before and after the sale a genuine interest in our concerns and always making sure I got a great deal. He will remain the salesmanof our family alonfg with Ardmore Nissans all the time great service department!

Charlotte D.

4 de jul. de 2015

I have purchased 3 cars from Ardmore Nissan this was my greatest experience. The salesman Rick McCleary took more than enough time to demostrate the vehicle to me and his knowledge of how everything worked on this computer was very extraordinary. I hope he is there when I come back for my 2019 Maxima because I dont want to deal with anyone else!!!!

Faith K.

3 de jul. de 2015

I was referred to Rick McCleary which proved to be a great referral who listened to my needs and wants and helped me make a great decision that i must live with I will be referring Rick McCleary to all my friends and family forever

Linda

2 de jul. de 2015

My experience at Ardmore Nissan and with Rick McCleary was excellent....which is not something I would have foreseen saying about a car buying experience. The deal I got was even better than I had hoped for. RIck was fantastic to work with, and is ever friendly when I stop back to say 'hi'. Did I mention that I absolutely love my NIssan Rogue!!

ABey19

30 de jun. de 2015

Experineced a total lost of my vehice due to an accident... no fault of my own.I needed an affordable car like yesterday. I had three Nissan dealership to contact on this day off. I never got a chance to visit the other two dealerships. I was offered a very good deal and I am leaving with my car today. Rick McCleary was excellent and extremel thoughtful of my needs Very Very great experience

Keith M

29 de jun. de 2015

My experience with Rick McCleary was excellent He was very professional and very PATIENT with me until I got a great deal. I will continue to do business with him at Ardmore Nissan. Every dealership should have a Rick McCleary!

Ziba

27 de jun. de 2015

My experience with Rick McCleary was great and he took the time to find the right car. He was all I needed. i would buy again and again from him

Mark

27 de jun. de 2015

Rick McCleary (salesman) did a superb job. He demonstrated the features of the car effective and was invariably professional.

Diane Conley

25 de jun. de 2015

Rick McCleary was wonderful did a great job helping me understand my purchase, will recommend him to everyone i know! I got a great Deal!

Joanne

22 de jun. de 2015

Great experience overall with Rick Mccleary. I will continue to come back to Nissan.

MCH-N

22 de jun. de 2015

I really would like to give a special thanks to my salesman Mr. Rick McCleary, what I appreciated the most was, he did not sell me a dream however, he listened to my needs, he was honest and he helped me select the right car for me. Mr. McCleary is very knowledgeable about cars of all kinds I was impressed. He made my purchasing of a new car a great experience and lots of fun.

Michelle Bryant

22 de jun. de 2015

My purchase was great, my salesman Rick McCleary was exceptional, went the extra mile to get me a great deal I will recommend my friends and family to him

Niyi

14 de jun. de 2015

I went into the dealership with one car in mind, a nissan altima coupe. I met with Sherman Brooks and he assisted me the whole time during my purchase. We test drove the car and it drove beautifully! I let Sherman know my budget from the jump and he worked with me to get it to my budget. Since, the car was a certified-preowned he advised me to get the 7-year 100,000 mile warranty which is what I got. I got a great 2012 nissan altima coupe with only 21k miles for a great deal even though I was first time car buyer.I asked a ton load of questions and he answered all of them thoughtfully. If he didn't know the answer, he got it from someone who did! Ardmore Nissan is very professional and they will do whatever it takes to get the car you desire to fit your budget!

DonnaD

9 de jun. de 2015

My sales associate, Justine Pearson was very knowledgeable about all Nissan products. She answered all of my questions and made it very easy helping me pick out my Nissan Altima. I researched Nissan Altima before I came to Ardmore and I am confident I got an awesome deal !!!! Recommend to everyone!!!

Nicholas Martella

8 de jun. de 2015

I recently purchased a certified used 2012 nissan sentra from Armore Nissan. Working with Justine Pearson in the sales department was amazing. She took her time and explained everything step by step. We toured the facilities and I impressed with how everyone treated my wife and I. First time in my life I felt relaxed and comfortable in a dealership. Definitely will be back.

Kiersten Weber

8 de jun. de 2015

Love my 2012 Nissan Sentra. My salesperson Justine Pearson took her time me and allowed me to test drive several cars. I recived an great low interest rate even though I had some minor credit issues. Overall it's a beautiful dealership and I will definitely be back.

EILEEN/PHILLY PHAN

8 de jun. de 2015

Everyone at this Dealership was Helpful and Friendly. Especially Justine my Sales consultant. She was the best!!!! The whole process of buying my New car was Great!

Wanda

30 de may. de 2015

Just wanted to say Ardmore Nisan is first class A+ A+ , my experience was a great & smooth transaction . My sales associate Mr. Sherman B. was a pleasure dealing with , very helpful and knowledgable of Nissan products which is very important to me & the plus was I got a GREAT $$ deal on the vehicle . And I am going home in it today , Thank You Ardmore Nissan & Mr. Sherman Brooks III .

Rogue12

20 de may. de 2015

I went to Ardmore Nissan on May 15, 2015 in search on a used car. My experience was awesome because the sales person Chris Schwartz was very informative and very patience and so was Michael J. Loff, the Sales Manager and I thank them so much that I was able to purchase the vehicle that I was in search of. So thank you Chris and Micheal, I really appreciate you both.Thanks,Pam Payton

mywheels

19 de may. de 2015

I purchase a 2013 maxima approx 2 mos ago, my saleperson Rick Mccleary was the best, he made the wholebuying process easy. Rick answered all of my questions and concerns, the car had a minor problem withthe front bumper and Rick promised to have it repaired, and he came through with flying colors. thank you Admore Nissan.

HappyWife

19 de may. de 2015

Came to Ardmore Nissan just to kill time while my daughter was getting her hair done up the street and left in a new car. I looked online the week prior to do some homework and was not going to buy a car until Jan 1st. I was greeted my the manager Michael who was very pleasant and helpful. Told him I was just looking and not a serious buyer at all. He said he would turn me over to his senior sales rep Armen who has been at the dealership for a very long time. We talked for about 20 minutes about his family and mine and that drew me in to taking a test drive which then drew me in to buying the car. I had no intention at all to buy a car but he made me feel at home and just had a great attitude about life and you could see he loved what he did. Very happy with my new car and as long as I am happy my husband was happy . Mike and Armen thank you for making me a Nissan customer and I hope this ride continues into many more.

kerribaby

19 de may. de 2015

Shopped online for three months to find out the best price that I could get for my needs. I am a single mother with three kids and have a very tight budget. I went to Ardmore Nissan because they showed the car that I thought would fit perfect for me and my family. I was greeted on the lot by a salesman name Armen who answered all my questions. He was great with my kids and when we got to his desk he pull out his ipad so my kids could watch a movie which he had downloaded for them. After talking about his family and his little boy he made me feel at ease with my purchase. After my purchase of a car they rung a bell to make me feel special for buying a car. Made me and the kids feel like we made the right decision. They were very busy that day and bought us Pizza to help with the wait and my children being hungry. Had a great time and want to thank mike and Armen for making my car buying experience a great one. Thank You!

Mummers414

18 de may. de 2015

I purchased my Altima from another dealership closer to my home and use Ardmore for service since I work in the area and they always shuttle me to work on time. This time I had to be in early for work and one of the salesman name Armen drove me in his own car. Not one time did we talk about buying a car. He made me feel like a family member and friend while driving me. Very friendly and very funny guy. I came back to pick up my car and decided to talk to him about the new body style Altima. I was completely happy from the beginning to the end of the deal. I am a big Yankees fan and so was there GM Chrys which Armen introduced me to. He was great and friendly as well. Felt like I was at a wedding more then buying a car. Will continue to get my car serviced there as long as they keep up the great work. Thank You Again!

eaglesfan0825

18 de may. de 2015

I contacted Dawn the internet girl because I saw a car online that I thought would fit into my budget. Dawn turned me over to a Senior Sales Rep name Armend and he was great. He had the car ready for me and even when there was a bump in the road with my credit they worked it out for me and had me in the car that day. They even had a friend that works in the insurance field that helped lower my insurance rate. I was very happy with everyone that I talked to.

Warren Brown

18 de may. de 2015

This is my second time buying a car from Rick McCleary who was as always agreat salesperson He paid attention to my needs in the cars and made it happen, looking forward to buying my third car

spainsoccer88

18 de may. de 2015

Very happy with my overall deal. I left the dealership with a price that I had in mind for my trade and got that and also left with a better quote then I got at a dealer near me. Was quoted a internet price and spoke to Armen Difilppi over the phone and when I got there it was exactly what I was quoted. Very happy with how they made me feel both before the sale and after the sale.

Nissancustomer4life

16 de may. de 2015

Walked into Ardmore Nissan on Thursday to look at some Pre-Own cars that they had in stock and left out in a certified Nissan Rogue. I was welcome by a very friendly salesman name Armen who from what I can remember has been at the dealership for a long time. He made me feel like family and there was never one time that I felt pressure into buying a car. That was my fear when I walked onto the lot. The manager Mike was great. He knew I was on a fix income raising 4 kids on my own and made it happen. I am happy to have a car that I know will start every morning. Thank You!

Not An Ardmore Nissan Customer NOW!

5 de abr. de 2015

Going to try and make this as short and sweet and right to the point. Contacted this dealership over a vehicle I wanted. They respond back to me and stated that none of the questions I asked through the website were received. FISHY! So I respond and ask my questions again. The response this time...... Sorry, the car was sold while we were receiving your request. REALLY? Bottom line , the dealership lists cars online and then once they are sold, they don't remove them. Thankfully I contacted them before driving a few hours only to be lied to.

Tmouse249

13 de mar. de 2015

Our salesperson Julie Thompson was the best. She made the lease of our new Nissan Rouge the easiest negotiation ever. She was professional and made the "hassle" of the car negotiating "game" a smooth and easy experience. 10 stars out of 10 to Ardmore Nissan and Julie Thompson.

Tim

10 de mar. de 2015

I was at Ardmore Nissan a few weeks ago to buy a car, but couldn't make the deal work. Out of the blue, Julie Thompson called me, said she had reviewed my file and was convinced she could get me into a car, if only I would come in and give her a chance.I came in the next day, and a few hours later, I was indeed driving off the lot in my new car. I am sure Julie's persistence, never-give-up attitude, positive outlook and experience sealed the deal this time around.I had a bought a car at Ardmore Nissan before, and the experience was just as good. I'm glad to be back, and so glad Julie was able to make this happen for me.

vas33ja

4 de mar. de 2015

Julie Thompson provided excellent customer service,, I walked into Ardmore Nissan,after a long day at work,knowing what car I wanted., however I was very Skeptical that the deal was possible. Thanks to Julie I was able to drive home my new car the very same day .Her knowledge and professionalism would be highly recommended to all !!! Thank you Julie *Inet*

pemegane

28 de feb. de 2015

I went in to Ardmore Nissan not knowing what to expect. Julie was friendly, accommodating, and super knowledgable about the products. I gave her my specifications and she followed them to the letter. I ended up leaving in a car I love, got a fair price on my trade-in, and had a wonderful, pressure-free car-buying experience. I would highly recommend Julie to anyone who needs to buy a car in the future. She was wonderful.

dibloom

1 de feb. de 2015

Leased a 2014 Nissan Sentra. Completed online credit info before I went to the dealership.Had down payment and monthly lease numbers ready for me when I went to test drive the vehicle. Salesman, Armen was enthusiastic, knowledgeable and clearly loves his job.Megan the Finance Manager got my numbers where I needed them to be. Drove my car home the same day. Everyone couldn't have been nicer. Made my experience stress free and pleasant.

lwcwb08

6 de ene. de 2015

Most unprofessional experience I have ever encountered purchasing a car! I bought a "certified" car from them, after reviewing the certification paperwork it was obviously pen whipped in order to get it certified. They will promise you the world, but as soon as you drive off the lot forget about it. My temp tags have been expired for a week and I have yet to get in touch with anyone that has any competence resolving my registration issue. I simply get the run around whenever I inquire, they push the blame off on the DMV. Funny, whenever I buy a car from an individual I'm in and out of the DMV the same day with my registration. Why cant a dealership that does this every day get their stuff together? Its because they DONT CARE about their customers after they buy the car. So, if you want to pay thousands of dollars for a car you can't legally drive this dealership is for you. I wouldn't buy a used lawnmower from them after knowing how they treat their customers after the sale. If you do purchase a car from Ardmore, don't expect them to.follow through on anything. They clearly have no idea what's going on within the walls of their dealership, let alone outside of it. BUYER BEWARE!!!!!!

AD

15 de dic. de 2014

The end result was worth the hassle that comes with visiting any car dealership. Overall I had a good experience with this dealership, however during my first visit they made little effort to even gather my contact information. They are lucky I was interested in buying a car, otherwise they did not even ask for my phone number. The salespeople seemed unprofessional at times, using profanity. My biggest complaint is that I waited over an hour for them to even find the car I was looking for. They also did not explain any of the car's features to me. I would go back here only if they had a car I really wanted and I was willing to waste hours of my time.

dswarren

11 de dic. de 2014

I was in need of a car and twice blessed. I had the pleasure of meeting Ardmore Nissan 's greatest salesman, Sherman. He attended to my request with the utmost importance. He was very pleasant to talk with and even has a sense of humor. He has impeccable customer service skills. I left very very satisfied and having made a friend. I will continue recommending this dealership because they are all just wonderful even the managers George and Megan very pleasant and helpful.

Mike McGowan

16 de nov. de 2014

Due to no fault of theirs, I was unable to make the purchase at this time due to outside issues. Hopefully in the very near future!

Mike McGowan.

1 de nov. de 2014

They seem very nice to deal with. I will continue to check their invintory for for my next vehicle purchase.

AverageJoe218

10 de oct. de 2014

Had an issue with my Pathfinder, came in and they tried to sell me the sun the moon and the stars. Bernadette is miserable and unsympathetic and the unpleasant experience I had in dealing with her is the reason why I will not be back.

Fassa26

6 de oct. de 2014

Walked into Ardmore last Saturday to purchase a new Nissan truck. Our trade was a 2011 Nissan Xterra Pro with 33,700 miles on it. It had brand new tires, battery, inspection. We spent 1,400.00 and had receipts in hand. I knew what a fair price was, but when the sales manager Mike Loff walked over, after the truck was looked at, he offered up 16,000. We actually laughed at him. I already knew what a fair price was, but he said he had to put 2,000.00 into the truck to certify it. Maybe he though I was stupid. We got up and walked out. Drove by Ardmore Toyota and got 2,800.00 more for the truck. Now who was stupid. He lost a sale on a new vechile, and I would never have anyone go or recommend this dealership to anyone I know. Maybe the owner of the dealership should know how he runs his business. My cousin was in the market for a nissan, and I told her what happened to us, and she bought her new Nissan Marano elsewhere. I was so glad, I talked to her first. Please do not deal with this dealership, if you are in the market for a Nissan, they Do Not Know how to treat customers.

Buddy Secor

3 de ago. de 2014

I had been shopping for some time locally online and locally for an Xterra. I know the drill having purchased 10 cars, and also having had a son and good friend work in the industry. I was looking for a killer deal, not a good deal, not a fair deal. I wanted well below invoice, as I know the dealers still make money in that zone. Ardmore was willing to give me that killer deal and it was worth driving 500 miles round trip to go get it. Rick was fantastic, understanding I was coming a long way to get it and to have us out in a timely fashion. The SUV is amazing and fun to drive. I would certainly recommend giving them a shout. They deal on volume and make incentives back from Nissan corporate, so they seem willing to let the cars go for less, fast by internet sales. Buddy

Jacob

25 de jul. de 2014

I saw an internet special deal for a certified pre-owned 2013 car, but when I went there to buy on the price listed on their official website, I was shocked that he took off the certification and asked to me to pay extra for it. I did printout the internet deal and on the bottom it says that the price does not include taxes, registration, documentation, and fees by law. it does not say anything about extra money for certification as it was already listed as certified. Moreover, from my previous visit to this dealer I know that the price listed does include the certification with it. He kept saying that the car is valued more, Its not my problem that you listed it for a special deal less than what you think it should be!!! BOTTOM LINE PRICE VARIES ACCORDING TO WHAT THEY WANT NOT WHAT THEY LIST, A 2011 CAR ONLINE PRICE INCLUDED CERTIFICATION, AND IN DEALER SAME PRICE BUT 2013 CAR ONLINE PRICE INCLUDED CERTIFICATION, AND IN DEALER IT DID NOT PREVIOUS EXPERIENCE if this was my first time their I would understand different hidden statements for different dealers. However, to prove my point I already went their 2 weeks ago for the same car certified pre-owned but a 2011. At that time we agreed on a deal and it was $1000 less than the listed price, but when I wanted to sign the papers he wanted me to waive the certification because of the deduction in the price. For a 2011 I did not want to buy non-certified car so I told him I do not want to pay extra and let me see about it.

Kellyn215

14 de jul. de 2014

What a waste of hours of my life I can never get back!! The sales manager, Mike, was a sleazy, unprofessional liar in every interaction I had with him. I feel bad for his customers and employees. Sorry for the lack of details, but I refuse to waste any more of time and energy on this guy who is the exact reason car salesmen have a bad rap.

Rogue want a be

20 de jun. de 2014

Recently was in Ardmore Nissan interested in purchasing a used Nissan rogue, salesman was great and friendly and was knowledgeable. I wanted to think about this big purchase over the weekend, however the sales manager named mike? got involved when I had stated I wanted to think about it. Mike came over and was sort of a dopey pushy sleazy manager and had a very hard time letting me think about the decision instead of purchasing today, there's was way to much pressure brought to me after such a pleasant experience with the salesman named willy. I did not purchase the vehicle, I love the vehicle but the pressures of buying is already tough enough but the over bearing of a pushy manager is a turn off.

370Z fan

12 de jun. de 2014

Sherman Brooks made the buying of a used car for my son extremely pleasant. No pressure. Very responsive to my questions, and communications. This is what car shopping should be.

karlam3

21 de mar. de 2014

Was there for almost 5 hours with my 2 year old was told 1 price by the salesman to have it changed with finance. Felt pressured and forced to sign so I could leave did so. Called Nissan and nothing was even processed so I took the car back they refused to take it back and said it was out of their hands. Nissan and NMAC both said since nothing was processed even though papers were signed the dealer could cancel it still yet even with giving them this information they refuse to.

Stephen Jarvis

12 de mar. de 2014

I recently drove from North Jersey to pickup a 13' Maxima from Ardmore Nissan, as it was the only dealer within driving distance that had the exact trim and color I wanted- I have to say from start to finish, the experience was excellent. I've been through about 5 different car dealers in my life, and it's generally on par with going to the dentist. After calling to make sure the Maxima was still available, I spoke to Brian who assured me he would stay late and wait for me to get there. This is hugely important, as I work late and needed to come after hours on top of an almost 2 hour drive in rush hour. He ended up sending me home that night in the car, and it was virtually painless (as far as buying a car goes!). The price was more than fair, I don't think there is much fluctuation on models this new. The whole staff seemed to be attentive, and there was almost no pressure like you normally feel the second you walk into a dealer. I would highly recommend these guys, talk to Brian if you can.

NICOLE

11 de mar. de 2014

MOST AMAZING EXPERIENCE EVER ,,,I BOUGHT A USED HONDA CIVIC FROM THEM. THE CAR I BOUGHT CLEAN, SAFE , GREAT PRICE AND EXTREMELY HAPPY I AM WITH MY PURCHASE AND EXPERIENCE. THE SHOW ROOM WAS CLEAN ,WORKERS FRIENDLY AND THE MANAGER BRIAN TOP OF THE CHART REAL GENUINE GUY. MY SALESMAN ARMEN NICEST GUY ,HONEST EXTREMELY EDUCATED AND OVER ALL VERY INFORMING. FEW OTHER PEOPLE I WOULD LIKE TO THANK A MR BILL NICHOLSON ,VERY HELPFUL IN EXPLAINING MY SALE PURCHASE AND MY OPTIONS. MOST IMPORTANTLY THE MAN WHO GOT THE JOB DONE TIM ,,,HE GOT ME FINANCED AT A GREAT BANK AND A GREAT RATE..THUMBS UP TO THERE TEAM EVERYONE SHOULD HAVE THAT EXPERIENCE ON A LARGE PURCHASE , I WILL REFER YOU AND GO BACK TO BUY ANOTHER CAR AND FOR MY KIDS IN THE FUTURE THEY ARE LIKE FAMILY NOW.

Frustrated customer

4 de mar. de 2014

Most dishonest dealership I have ever had to deal with ! They try to hide every information from you. When we purchased the car they told us our financing is with Nissan auto.. but then we never received any paperwork for a month and half ! Then they tell us their you financing is with Chase... I never signed any paper which said 'Chase'.... They changed the price of the car after getting us to agree for a credit check.... DO NOT EVER BUY A CAR FROM THEM.... WORST DEALERSHIP IN THE WORLD

jx

15 de ene. de 2014

Reps didnt give enuff details prior to buying. Parts werent fixed and ready on time. They really seemed unexperienced with there job.

mark1229

2 de sep. de 2013

i have had my car in for the service three times and still not fixed.the last time i was there they said i should call nissan motors and complain to them

tonytonej

9 de jul. de 2013

I was stuck in a bad car loan, I Had no where to go. and i want up to Ardmore Nissan where Ann Hettinger sales mager help me and my family out, and i had a great sales person Sherman he was super great and didnt push anything on me. they found a way to get me out f a oan and pay my old car off. and got me in a new car with low payments. very thank full for them helping me and putting my family and i first. they treat me and my little girl like we was family, we cant get that anywhere any more. so i wanted to say thank you guy and if i could i would give Ardmorre nissan and there staff 5 star's

Felicia Rogers

27 de may. de 2013

Rep was helpful. but did not give enought detail. Will have to stop in dealership one day.

Michael

11 de may. de 2013

Spoke with Carrie Allison today over live chat. Very helpful!!

Kelly

7 de may. de 2013

Carrie answered my questions and helped me set up an appointment.

KMD

1 de may. de 2013

Chatted with Carrie Allison on IM and she was very responsive and helpful . Thank you.

jaycue32

4 de abr. de 2013

Went to this dealership recently to look at a used 2006 BMW. After checking the vehicle out and expressing sincere interest, I notified the sales associate I worked with that I would be returning the next day to take the car on the highway for a final test and then we could talk numbers. When I arrived that evening, the sales associate was working with another customer who was interested in the same vehicle. While I was there, the sales associate sold the car to another customer. The "manager" Brian Hansell informed me of this, and when I expressed that I was there the previous day and contacted them that day (as they could of at least notified me of another party interested, they had my information), he told me "You snooze, you lose." I have never been treated so poorly while looking for another vehicle. I recommend you look elsewhere as the sales staff there doesn't seem to respect their customers.

CC

13 de feb. de 2013

Quick, no hassle buying experience. Tom was a great salesman to work with and we are to reach a fair deal.

Greg Banks

24 de ene. de 2013

I purchased a 2013 Nissan Altima from Ardmore Nissan. I love everything about the car, the service was great, & I got the deal I wanted! Tom Kaden was a big help, I would refer any of my friends & family to him!! 5 stars from me.

annieappletree

20 de ene. de 2013

My friend recommended Ardmore Nissan so I went there to check them out. She was right! Everyone was friendly and they treated me with great respect. My salesman, Tom Kaden, made buying my car very easy. He asked me what I liked and didn't like about my old car, and if there was anything that I didn't have in my old car that I wanted in my new one. The result was a 2013 Pathfinder that I absolutey love! I've bought many cars over the years but I can honestly say that, by far, this was my best buying experience of them all. Thank You Ardmore Nissan!

Joe R.

18 de ene. de 2013

As we all know, buying a new car can be an intimidating process. We walked into Ardmore Nissan expecting no different. My wife and I were completely wrong. We were immediately greeted by Tom Kaden. What a breath of fresh air! Tom couldn't of been more helpful. We sat down and discussed our needs with Tom and he found the perfect car for us at the right price. Not only did Tom sell the car to us, he personally went and picked it up while we had lunch. We were very pleased with the attention and service we received. We highly recommend Tom Kaden and Ardmore Nissan to anyone interested in a stress free buying experience. We definatley will be back. Thanks again Tom.Sincerely,Joe R.

Danielledavis19

18 de ene. de 2013

I recommend the dealer Thomas Kaden he was excellent he did not just throw a car on me he actually let me test as many as I wanted and definitely was not in it about the money he was very kind hearted and honest if he knew something was not good for me asking about my leisured and what I did with my personal time he would find another car to match my personality he has quality and is not all about quantity he was very efficient took his time helped me get a low cost insurance company because he knew I went to school as well and needed something affordable he always did his very best in pursuing putting forth the best effort for me to experience with the car and he made sure I got al the discounts that I was eligible for. He is a very decent man with a very bright personality and I would recommend him to every person I know who is trying to get a car or needs car advice

Denise Barei

17 de ene. de 2013

My salesman was very helpful in my new car purchase, I would recommend Tom kaden to all my friends and family members

dgjubilee

7 de ene. de 2013

Armen was extremely informative about the credentials of each car we looked at. Being recently divorced I did have some credit problems, but he and Joe worked and worked and I left with a new car even though I came for a used one. The new was actually the best finincial deal for me and my comfort zone also as far as warranties are concerned and the type of vehicle I desired.Armen was a very pleasent and upbeat person which was so helpful in a long process of car choosing and financing as he was a fountain of information about each car and a generally perky and engaging person. This review is a bit of a process so please make this form compatible with blackberries.Thank You

Justinblake14

11 de ago. de 2012

A few weeks ago a friend suggested I go to Ardmore Nissan because they had such a great experience there working with Mary and Stuart.The experience was great. As many of us know, buying a car is usually stressful but they made it a pleasant afternoon.Mary really did a great job of showing me the car I was interested in and she made sure it was exactly what I wanted. When it came time to talk about the bottom line, Stuart really helped me to understand all the numbers and feel like the deal I was getting was the best one.As long as Mary and Stuart are there, I would highly suggest going there to buy your next car!!

mkp77

6 de jun. de 2012

I have purhcased/leased several cars form Mary Kelly at Ardmore Nissan, and been 100% satisfied with the level of service. I drive 45 minutes to the dealership because I count on the professional, courteous, knowledgable expertise of Mary Kelly. I followed her from a previous dealership since I knew the excellent level of service I could count on. Since dealing with Mary Kelly at Ardmore Nissan, I have been able to count on the same excellent service. Her knowledge of the products and friendly personality have kept us coming back. We continue to be "brand loyal" to Nissan due to the positive experiances with Mary and the dealership.

newmaximadriver

6 de jun. de 2012

I shopped on cars.com last week and found a certified maxima i was interested in, i found ardmore nissan to be aggressively priced and in nice condition. i went and met with a salesman named brian and he not only saved me money, but was great at customer service. i will send all my friends and family to ardmore nissan! especially brian :)

LilPamela19

5 de jun. de 2012

I've purchased many vehicles from numerous Dealerships, I've never been this satisfied Before I came to your dealership. I had traded in a vehicle and was able to get enough to pay that off. My sales person MARY KELLY was Phenomenal! Mary worked very hard and spent many hours with me to make sure I left happy, that ment very much to me I wasn't feeling like I was rushed or as if I didn't matter. She made me feel very welcome and confortable. Mary also made sure everything was perfect payments are at exactly were I need them to be! I had a wonderful experience and I will retuen In the futuer! I'll difinately will be giving high recommendation to Ardmore Nissan, also to ask for sales person MARRY KELLY, I'm sure they will have nothing but the BEST! Sincerly, Pamela Torrens

123porsche

4 de feb. de 2012

Originally i bought a car from them, They gave me the keys and said enjoy, i then got a call later that day saying that then need more information. I had no more information and couldnt give anything else, They then told me to bring the car back as it was not mine, If it was not mine, why did they give me the car in the first place. I will make it simple, they blew up my phone when i was a medical appointments, my lawyer etc. they appear friendly at first... IF YOU SHOP HERE YOU ARE ASKING FOR A HEADACHE. They also blamed me for another car that they had just taken in and it had not been serviced and tried to sell it to me. There was still sticky soda residue in the cup holder. BUYER BEWARE, I had to use my insurance tow to have the car towed back to them and i had to find a different way home from my MEDICAL APPOINTMENT!

cerus

25 de oct. de 2011

This is the second vehicle that I bought from this dealership. It's amazing how much volume that they pop out of that store, considering its size. As a matter of survival I suppose (because of it's diminutive size), they go to great lengths to aggressively seek the car for which you're looking. Additionally, they will work with you on price, as well as offer fair-value for the trade-in. The finance manager worked with me to determine that best financing options for my situation, which worked in my favor. If you're reading this, you probably know that it is time consuming (and basically a pain in the neck) to write reviews. I'm busy, but these guys deserve my time, and deserve the positive review.

carboy2

13 de oct. de 2011

Going to Admore Nissan was the best thing i ever did.Thanks to Mary Kelly i am enjoying my 2004 maxima.And would i go back to Admore nissan yes i would.They have an excellent serive department.The dealership is a wonderful place to visit.When i brought my nissan three years ago it was a hassle free experince.As matter it was a great experince

madmary66

12 de oct. de 2011

After three weeks of shopping for a car and being disgusted with the typical "games" played by dealers I went into Ardmore Nissan. I was looking for a 2011 Rogue and happened to drive by the dealership on my way to an appointment at Lanakeau Hospital. After my appointment I stooped in and was greeted at the front door by the General Manager Kevin Lambert. He introduced himself, thanked me for visiting the dealership and asked how they could be of assistance. I told him that I was looking for a Rogue in a particulair color and I had already wasted three weeks of my life trying to find one. He assured me that they had exactly what I was looking for and he introduced me to a salesman, Armen. From the beginning Armen seemed to be genuinely interested in making me comfortable and happy! He asked me a few questions and then walked me out to where the Rogues were kept. Lo and behold they did have the exact car I wanted despite being told by three other Nissan dealers that "there were none out there". Armen showed me the car, and he went over every feature which is something that noone else had done, and then we went for a ride. When we came back to the dealership Armen showed me the service department which he said was rated as one of the highest in the nation for customer satisfaction. He introduced me to Mark and we had a conversation for a few moments about what I was looking at and how reliable the Rogue was. We then went to Armens desk and Armen said he would be right back with a proposal. While I was waiting for Armen two different salespeople, a Willie and a Mary asked me how I was doing and did I like the Rogue. I was amazed at the overall friendliness of everyone! Armen came back and went over the numbers with me and to my astonishment the numbers were actually lower than I had been told elsewhere. i didn't even have to fight and negotiate! Needless to say I purchased the Rogue and I cannot begin to tell you how happy I am! I have told all of my friends and co-workers how wonderful it was buying my Rogue at Ardmore and especially how nice and friendly everyone from the top on down was to me. I am no spring chicken and I have bought many, many cars over the years and I can say without hesitation that this was the best car buying experience I have ever had! thanks to Kevin, Armen, and the entire staff at Ardmore for making me comfortable and for getting me the Rouge I wanted at a price that seemed very fair.

heatherhoehn1

5 de sep. de 2011

My dealer is an absolute disgrace to the Nissan company. I was treated with the most unprofessional and disdainful customer service I have ever experienced. After talking with one of their online internet sales reps, I was told that my vehicle would be worth $18,00 or more. So Saturday I came into the dealership, ready to buy a 2011 Nissan xTerra. I explained that I was ready to buy over 60 months the xTerra and would like their best offer. I also told them I had limited time but would be willing to come back to sign the papers either later that day or on Monday. The sale rep that I dealt with in the store was not the internet rep as the internet rep was on vacation and he would have to evaluate the value of my vehicle. After close to an hour he came back in to tell me that my vehicle would only be worth $16000 because of scratches that were on it would take hours of repair. I told him I wasn't aware of any scratches and I told him that was unacceptable and that his $16000 offer was unacceptable and I would shop around. The sales rep then went to his sales manager to ask for more value. They both came over and said they would call around to see if they could get $17,000 but that if they could they would like me to promise to make a deal with them. I again told them I would shop around. After I left, I got the car washed to see what specific "scratches" they were referring to. Once cleaned there were black marks which after 30 seconds of gentle rubbing were removed. I immediately emailed the sales rep back explaining this and asked that he reconsider the value as originally appraised by the internet sales rep. He failed to get back to me so I went to the store. When I arrived, he met me in the lot and told me that the best he could do even with the lack of scratches was $16,500. So I went in to speak with the sales manager, he was just as ignorant and disrespectful and told me I could take it or leave it. I asked where the $18,000 offer went that I had in writing from one of his reps? I also had an ad sent by the store that said the store would give $500 above Kelley Blue Book (which my vehicle is currently valued at $18, 464). Both the sales manager and the sales rep asked me, "Who sent this post card to you? The value of the vehicle depreciate all the time." I said, "Your store sent this to me and one of your reps put in writing 24 hours ago that the value of my vehicle was at least $18,000 and I highly think my car depreciated $3000 in 24 hours." I also confronted them about the alleged scratches on my vehicle that would take "countless man hours to fix" that I literally wiped off in less than 30 seconds. They both lied and said the scratches had no bearing on the $16,000 price they gave me yesterday.These lies, rude behavior and horrific customer service are making me significantly question my choice of the Nissan brand. I have been a loyal customer for 3 years. I was ready to buy a new vehicle TODAY and in CASH, however because of this terrible treatment over the past 48 hours I am doubting if this is a company where I want to spend my money. These men are an awful representation of a car buying experience and an extremely poor reflection of your company and brand. As a business owner myself, I would be appalled if any of my sales team treated any customer the way I was treated not once but by 3 different employees

ardmorenissansucks

22 de ago. de 2011

Poor customer service, Ardmore Nissan Sucks! Never BUY FROM ARDMORE NISSAN. They rip off your private information for marketing purposes. Bad. Horrible. Terrible. Leeches. Jim, the Internet Manager, does not care and will say "No One Cares" right to you, while laughing.

martums

18 de ene. de 2011

I bought a new car from Ardmore a year ago. Kevin Lambert was courteous and professional--setting a very high standard and exceeding my expectations. The purchase of my new car was timely and uneventful. The car was gorgeous and had just been waxed. From start to finish, Kevin made the entire experience pleasant and stress-free.

prrbill

18 de nov. de 2010

I have dealt with this dealership for years and have always had a great experience of both buying and having cars serviced. Mary Kelly is one of the few remaining 'old style' sales people who continually asks if you're happy after you've bought your car and is always making sure you're satisfied in any way. She epitomizes what a salesperson should be.But for me, it is the quality of the service department which, over the past 20 years, ensured that I buy my automobiles there. Don Spence, the Service Manager, was my service writer 20 years ago when it was an Oldsmobile dealership and he shows the same concern now as he did then. He always asks if everything has been done satisfactorily, is always a pleasure to deal with and the shop follows his lead as Service Manager. If Don isn't there, Ms. Kane (his Assistant) is the "spittin' image" of him in making sure the customer is happy. Mark Baer, the Service Writer assigned to me, has shown the same attitude in the year he's been there. And the few times I've needed parts, both Donnie and Joe are extremely helpful.

cranium140

19 de oct. de 2010

Very deceptive. Totally misslead me and my wife, we work very hard for our money and we will not give it to Ardmore Nissan (EVER). We traveled hundreds of miles to purchase a vehicle and wastold it was like new with only 36000 miles on it. Upon arrival the vehicle had been crashed in the frontend resulting in the bumper, hood and left front fender being painted at that dealership and of course it was not on the carfax. Interior had coolaid all over the floor and the leather interior was destroyed. They lied just to get us there. BYER BEWARE

nissanhappy

19 de dic. de 2009

I have had 3 Nissans and I have not had a problem with the Service Department at Ardmore Nissan. It sounds like the other customers have had issues with certain employees that probably do not work there anymore.Unlike the other customers that posted, I have expected to pay when bringing my car in for service.They have always been very helpful and willing. If I ever had a question about a service advisor or my car the service manager has always been more then helpful.

AmosL

15 de ago. de 2008

I brought my car there about a year ago to have the cd player repaired. It took 3 times of bringing it back before I finally went to another dealer. Each time I brought it in I was told that a new part would have to be ordered and it would take 10 days. I would come pick up the vehicle only to find the cd player still not working. Once, in between the 3 times I brought my car in and they actually looked at it, I brought in the vehicle because someone hit it. I used the dealer's service shop and asked them to look at the cd player while it was there. They kept my car for 6 weeks (2 weeks longer than anticipated) and still did not look at the cd player. Instead of working with me and apologizing, I was yelled at. I switched dealerships and the new dealership got the new part to me in 3 days - not 10 - and I have not had any further problems.Months after I switched dealers I ran into the owner of Ardmore Nissan. We spoke for awhile and I decided to give the dealership a second chance. 2 days ago I completed an online form to have an oil change and brake inspection. The online form asked for the problems and the days I could bring in the car. A couple hours later I received a phone call from the service advisor. He again asked why I needed to bring in the vehicle and when I could bring it in. He kept asking the same questions, which was frustrating. He was upset that I initially wanted to bring the car in at 10:00 and then when I agreed to bring it in an hour earlier he said 10:00 was ok. This morning at 9:00 am I received a phone call from the service advisor. He asked if I was bringing in my _____ (wrong car) and I corrected him and said yes, in an hour. He said ok. I dropped the car off and awaited an answer.I got a phone call from the service advisor later in the day. He explained what was wrong and told me that I had to pay for the estimate. I understand that there are times when this is necessary, but I believe I should have been notified BEFORE continuing with the estimate so that I could opt of having it done. Additionally, when he told me what was wrong with the vehicle I said "thank you, I will come pick it up. I need to have a second opinion/estimate." He proceeded to berate me about getting a second opinion. Sarcastically he sad "second opinion?" and went on to tell me that if I went anywhere else they would put in non-Nissan parts and I would have problems in the future. Throughout the ordeal the service advisor also continually tried to sell me on additional services that I did not want/need. I kept explaining that I only wanted an oil change and an estimate but I was constantly badgered.I gave this dealership a second chance and I regret doing so. I will never use the dealership again and have been recommending to everyone I know who has a Nissan not to use them either. They have already lost one potential customer because I explained my experience and she decided not to go there. The customer service is atrocious and the service repairs are appalling. I don't know how they are still in business.

Ellie_Woo

1 de nov. de 2006

I went to them only while my car was under warranty, but not anymore. Mechanics are fine, but the service managers are rotten. They always try to pressure you into buying extra services by claiming that you'll void your warranty if you don't get them. They also lie about what services are done. For example, at my 33,000 mi. oil change, they said I missed my 30,000 mi. tune-up. But I distinctly remembered having them do it because it was so expensive ($835+tax) and they left my car a mess. The guy put on a big show about how it wasn't in the computer and how he never forgets a face and how he never seen me in the shop before and how my car was going to blow up, etc. if I don't get the service done, etc. I declined the tune-up. Just an oil change for me, which took 90 minutes. When I went home, I found the receipt for the tune-up. It was done by the by the guy who claimed he never seen my face before. Liars!

mg72

10 de abr. de 2006

Before getting into meat of my comments, notice how the supposedly positive (10/17/04) review came soon after the horrible review (9/21/04), and they didn't bother verifying it. Adding to suspicion, even though the 10/17/04 review is supposedly positive, the lazy Ardmore employee forgot to click on "recommended".I have now had two disastrous visits with two cars to the service shop. Before the last one, by phone they claimed that the $89 check engine light charge would be applied to the service resulting from it. When I picked up my car, surprise surprise, amnesia hit, and I get charged the $89 in addition to the other minor work I had them do in order to cover the $89. By the way, Autozone checks that code in about two minutes for free. Even other dealerships don't have the guts to charge $89 for 5 minutes of work.I had two codes on the engine light - coils problem and air flow meter. They were very eager to replace all the coils for slightly south of $1000, even though they didn't know which coil was problematic. Luckily, I was able to get an opinion from my previous mechanic where I used to live. He said to reset the code, and see what happens, because other than the light, I did not report any noticeable problem with the car. He also said that the air flow meter problem could be causing the coil code to turn on even without coil problems.A month later the light came on again with just one of the two problems. Surprise, Surprise. There was only an air flow meter problem. The coils magically fixed themselves.Bottom line: They are dishonest (see $89 charge comment above), and they are either incompetent and/or eager to perform work that may not be necessary (see comment about the coils).