marleen

18 de oct. de 2016

Had great experience Gordon was great he called me when the car came in and he always work with me, the people at the Lincoln always work with you

Claude Daniel

15 de oct. de 2016

Susan Bullock , the internet contact got right back to me when I texted her. She was a great help and coordinated my visit to Astro to meet a sales person. Robert was our salesman and was a great sales agent to deal with. He worked with me on the price and was knowledgeable about the Tundra I bought. It was worth the drive to Pensacola to buy my Tundra.

Jstein

21 de sep. de 2016

Very nice professional staff. Facilities were clean and inviting. Gordon was exactly what I expected from a Lincoln sales person. Very professional, expert knowledge, stayed with us the entire time instead of passing us off to different people except for the financial person. Knows his business from beginning to end. A pleasure to work with!

Audry

13 de sep. de 2016

I am very satisfied with my experience of buying a new car at this dealership. Gordon was extremely helpful in explaining the many features of the car. He was very professional and helpful.

Lera Day

13 de sep. de 2016

Susan and Gordon made the buying process as painless as possible :) I purchased a certified pre-owned Lincoln MKZ hybrid with Truecar assistance and really made the purchase fairly simple. No haggling over price, just paperwork and learning how to operate my new (to me ) vehicle.

Hinnant, Paul M.

10 de sep. de 2016

I dealt with Susan, David, Rafael and Ted, negotiations for a certified pre-owned Lincoln MKZ were seamless. All four knew the details of the buying experience. I was really pleased. Deal that we worked out was I thought fair to both sides. A pleasure doing business with Astro!

William

9 de sep. de 2016

Manager keep lieing to us we drove through3 states to try to sell us a bad car and told us to drive back the next week

Buick Enclave

8 de sep. de 2016

The whole crew helped us at some point on our deal to get my wife her next new car. All staff members were well spoken, no hard sales tactics were employed, and we were treated nicely, and politely.We especially liked David THE ROCK Rosa our salesman who was extremely helpful to us, and answered all our questions, gave us his opinions on things we asked and he was stellar in our opinion.We have already recommended this dealership to our friends. All the folks who have seen my wife's automobile have spoken how clean it is, and how it looks brand new, even though it is 5 years old in fact.We drove 100 hundred miles for this deal, and it was worth it. We will be back again in the future.God Bless you all foreverDr.Rev. Col. and Mrs. D.R. Jones Opp, Alabama

Edward DeLangis

3 de sep. de 2016

I am a returning buyer because of the quality of service provided by the sales staff as well as the service department over the last 4 years.

Lydia

24 de ago. de 2016

Everyone at Astro Lincoln was so amazing! They definitely made our car buying experience enjoyable.

Kimberly M. Mercy

23 de ago. de 2016

On Monday, August 22, 2016, I walked into Astro Lincoln looking to buy a 2017 Lincoln MKZ. I was met by Carlo who took the time to ensure that I received everything I wanted in a car. He found ever incentive to make ownership possible. He was able to find me a vehicle and have it delivered to Pensacola. Carlo introduced me to Rafael who was excited about being of service to me. Rafael took me to a computer and introduced me to a Lincoln Program that gives incentives to the military. Then I was introduced to Gordon who greeted me with a wonderful smile and handshake. While Carlo completed all the paperwork, Rafael took me out to an MKZ and went over the features in the car. We went on a test drive and the MKZ handles very well on the highway. All these gentlemen in concert with each other made my car buying experience the most rewarding that I have ever received. If you are in the market for a car, I highly recommend the friendliest and most efficient staff at Astro Lincoln. Kimberly M. Mercy, Lieutenant Colonel, USA Retired

Scott & Patty

23 de ago. de 2016

We drove in from Panama City, Fl. Stopped in at Astro to look at a couple of vehicles we saw on their web site. We met Mr. Gordon Doyle and after talking for a few minutes he knew exactly what we were looking for. He went in got the keys for a Lincoln MKX, we went for a test drive and loved it! Mr. Doyle and the rest of the staff made the whole shopping and purchasing experience smooth and easy. They explained everything in great detail and expeditiously. We felt more like family than customers. Thanks Astro!

Tyashia

22 de ago. de 2016

I love the service I received from Mr gardon Veryou great service

Clay and Mary Ann Campbell

19 de ago. de 2016

Susan Bullock did an excellent job facilitating this sale through the internet. She responded back quickly and had everything worked out all through the internet. Rafael Lopez then did an excellent job with the closing and explaining this complicated wonderful new machine. Not my first purchase from Astro and won't be my last.

Jody childs

15 de ago. de 2016

Everyone at this dealership was awesome to work with. Thank you Teresa and April for your attentiveness and awesome customer service. Ted -- you're the best for making this all happen and Raphael -- lose the pink glasses and you can be rock star salesman of the year! Thanks All -- we love our new Lincoln!

John Horton

21 de jul. de 2016

The whole experience was pleasant from start to finish. Robert was an excellent man to work with and i will certainly come back if i ever switch trucks.

Steve & Belinda Smith

17 de jul. de 2016

My husband and I drove from Mobile to Pensacola to Astro Lincoln. We saw a car on their website and decide to make the drive. We are so glad we did. It was the best experience we have ever had at a dealership. The staff was courteous. Great customer service. Nice, comfortable and clean environment. Special thanks to Robert, Susan and Carl. We will definitely recommend this dealership to all over our family and friends. My daughter loves her car.

Kyle

12 de jul. de 2016

Sent my wife to look at a used Lincoln. Rafael helped my wife and daughter with all questions and test drive. He made doing the paperwork a breeze. All I had to do was show up and sign paperwork. It was the fastest and easiest car buying experience I've ever had. A+ service and a great staff. Highly recommed Astro Lincoln to anyone looking for a new or used car. Be sure to ask for Rafael.

Ford owner

7 de jul. de 2016

I would go back again. Pleasant experience. We went to purchase a specific vehicle. At no point in time did they try to push other options on us.

Chevy owner

25 de jun. de 2016

Rafael did a great job helping us buy out Chevy Silverado. He was patient and answered all of our questions. Great Job!

Michelle McCurdy

7 de jun. de 2016

I live about 50 miles from Astro Lincoln in Alabama , I visited the dealership website found a few cars I was interested in, sent my request and my reply was very quick and professional. My salesman Rafael Lopez did everything I asked for and was very helpful. Due to my long commute my salesperson took pictures of the cars I was looking at and sent them to me very quickly so I could see the cars better and make up my mind if I wanted to look at the cars in person, so that we did not drive a long way for no reason. Got out there fell in love with my Nissian and decide to go forth with paperwork. I wasn't able to take my car home that day due to some paperwork I forgot. The next day they sent Rafael to come get me to take me to my car. I was one happy lady. Thank you Astro Lincoln for helping make my dreams a reality. Y'all went above and beyond.

ProudMKSOwner

3 de jun. de 2016

Purchased 2014 Certified Pre-Owned (CPO) Lincoln MKS. Reviewed inventory online and narrowed my selection down to two vehicles. Arrived at dealership when agreed and my selected car was sitting outside the showroom floor for my inspection and test drive. After a successful test drive, moved inside to complete CPO paperwork and review their included extended warranty as well as review and sign the sales documents. Took delivery of my MKS. Start to finish was less than two hours. Best car buying experience in years. Thank you.

Allen

2 de jun. de 2016

Good dealership.Nice staff. Very accommodating. Had exactly what I wanted. The salesman Mr. Robert Odishoo is a great guy, very knowledgeable, a true salesman.

Allen

1 de jun. de 2016

Good dealership.Nice staff. very accommodating. k

Nick L.

29 de may. de 2016

Astro Lincoln you are the best, we visited about nine or so dealerships in town before you all and I only wish I would have made you first but you was the last stop we found the car that we wanted and your salesman Percy Butler sales professional is a understatement he knows his stuff and the negotiations went so smooth, the whole transaction was stress free and that's a first for me at 55 years and a few buys under my belt, thanks again guy for a job well done.

Jon G.

22 de may. de 2016

i came in with a specific vehicle in mind, however it was already sold. But the sales agent Robert Odishoo went above and beyond expectations to listen to what I was looking for, and worked with me spending about 3 hours or more with me to find the perfect vehicle to meet my needs. What i purchased exceeded my initial expectations and i ended up getting a much better deal than i would have on my first choice vehicle. An absolutely amazing car buying experience.

Rebecca Faberman

22 de may. de 2016

I want to thank Ted and all the staff for such wonderful service. My car was totaled in an accident so I had to make a quick decision on my new purchase. After visiting a few other dealerships and feeling more frustrated by the minute I ended up at Astro. Immediately I knew I was at the right place. Everyone went over and beyond. It was obvious these guys are not there to sell a car. They are there to make you feel at ease and to make sure you leave with a smile! They gained a customer for life today!!!

Joan C Patton

20 de may. de 2016

First of all I traveled from Peoria, Il in my precious trade-in Altima to buy a 2014 MKZFrom this highly recommended Dealership. First of all I dealt with Percy Butler. I felt like family from the first call. Sent pics of my trade-in and they were extremely fair with me. Negotiations with Carl,Sales Mgr., was also like family. I love the georgeous facility and would highly recommend everyone to this great family of professionals.Thanks for all of them for my most georgeous Lincoln And perfect car.???

Jessica

14 de may. de 2016

We received excellent service from Astro Lincoln in purchasing our 2006 Hyundai Tucson! Robert was so professional, courteous and extremely helpful. He was not pushy and did not make us feel pressured during our browsing experience, which is important to us. Thanks Robert for such a pleasant experience, and also for your contagious humor and fun personality. We will definitely check with Astro Lincoln for future purchases. We highly recommend Robert for potential buyers- he is not only an expert in the business, but also a delight to interact with during the whole experience.

Donne & Wm. Kimball

29 de abr. de 2016

Astro Lincoln, is the place to shop for a vehicle, you will feel the friendly atmosphere.My sales person was Robert Odishoo, I believe he is the Senior Sales Rep. He was outstanding very knowledgeable of all Vehicles, and would bend over backwards, for anyone. Overall dealership is is a First Class Organization. Make sure you don't missout and a enjoyable vehicle shopping at Astro Lincoln Pensacola Florida. God Bless and Keep You All Safe. DJ & WHK

Donnie & Wm Kimball

29 de abr. de 2016

Astro, is an outstanding Dealership. Robert Odishoo our sales person done an outstanding job, He is very knowledgeable of vehicles and bends over backwards too help everyone. Anyone looking to purchase a Vehicle, make sure you go toAstro Lincoln for a shopping experience. I am sure you will go away with the Vehicle that you wanted and also price. They have a family type atmosphere, and a pleasureof doing business with all. Carl Stark in Finance was awesome. Everything was a 1stoperation.

Zack

28 de abr. de 2016

A great experience. Robert Odishoo was an excellent salesperson, and was incredibly helpful through the process. The entire car buying process was hassle free here. They spent a good deal of time going over all of the features of the car before taking delivery. I would recommend Astro Lincoln without hesitation.

ALB

28 de mar. de 2016

Great experience. I'm looking forward to driving my new Lincoln.

Cleavon Hall

21 de mar. de 2016

Great job Astro!!! Carl and Percy did a fantastic job!!! Rafael was a big help also!! Overall great place to shop if you're looking for a new ride!!!

Nate-Pensacola

21 de mar. de 2016

My wife and I just purchased a 2012 Ford Focus Titanium hatchback from Astro Lincoln, and we had a great experience. Percy was very helpful and patient with us as first-time car buyers, and Carl helped us get to a price point that we felt comfortable with. We had an overall great experience with Astro Lincoln, and we would absolutely do business with them again.

Dr. G

21 de mar. de 2016

Buy from Robert Odishoo - he's the man that's kept me rolling for the last 25 years. Go see him at Astro Lincoln in Pensacola. Dr. G

Sailor girl

16 de feb. de 2016

I recommend this dealership and its staff ... Need a car or truck? Go to Astro Lincoln. Feel the difference! You'll never want to shop elsewhere for a vehicle!

Sandr L. Hayes

27 de ene. de 2016

Best experience ever, Susan Bullock and Mr. Phillips took up a lot of time with me.The paperwork did not take long at all. My husband was thrilled with the new television and by the way he likes the car too! Thank you so much!

Rob phillips

26 de ene. de 2016

Good experience. Fast and easy. Knowledgable salesman.

D Deas

22 de ene. de 2016

I met with a most professional and knowledgeable sales represenatative, Rafael Lopez

C L Rowe

15 de ene. de 2016

Stopped by car dealer to look at Lincoln MKX and MKC. Traded in old vehicle and received a fare trade in value. Test drove an MKC and decided to purchase. Personnel were very helpful and did not pressure us in any way. Dealership is very clean and personnel very knowledgeable regarding vehicles.

Ms

15 de ene. de 2016

Very friendly and professional. Would recommend ASTRO Lincoln to everyone who wants a great deal at affordable prices.

Anonomous

12 de ene. de 2016

The entire process took far too long in the consummation of the deal. The explanation of the existing and the certified coverage unclear, what is really meant by "Bumper to Bumper"?

A.Speed

11 de ene. de 2016

We were truly impressed & pleased with our purchasing experience at the Astro Lincoln Dealership in Pensacola,Fl., the salesman Mr. Butler was highly knowledgeable about the make & model we wanting to buy and "thank him" for his no-pressure sales approach to what we desired; the Salesman on up to the Sales-Manager & Finance-Manager and also Ms.Susan Bullock the Internet Sales Manager were all a pleasure to do business with.Having done business with another local dealership for the past 3 vechicles dating back to 1994 although they were good it doesn't even compare to what we experienced at Astro Lincoln, their team were "above & beyond" anything we've ever experienced in New Car buying. Thanks Again Aaron & Lisa Speed

M&J Glass

8 de ene. de 2016

We appreciated the fast service. The buying process was not painful for us, like it has always seemed to be in the past. It was quick and easy. We were in and out in about 3-4 hours. Our salesman, Mr. Gordon was GREAT! We are extremely happy with his service and our new MK-X.

don

7 de ene. de 2016

salesman was knowledgeable, friendly, not pushy. in general just the kind of salesman all people hope to encounter from any retail sales.

Rick B.

18 de dic. de 2015

Had maintenance done on my Mercedes C230 and my experience was excellent. Not the first time at Astro either. Everyone was friendly, the work was done quickly and efficiently. Wouldn't go anywhere else!

Bob Daniel

15 de dic. de 2015

Susan Bullock was a pleasure to work with. She was extremely helpful and accommodating. She is an asset to Astro Lincoln. This is the second car I have bought from Percy Butler. Both times he has worked hard to meet my needs. he takes the time to explain the little things that less professional salespeople would overlook. Carl Stark worked very hard to make this sale happen. Thanks Carl, you are a true pro.

Bob Daniel

14 de dic. de 2015

This is my second buying experience at Astro Lincoln. Susan was a joy to work with. Percy is a professional and makes things happen. I highly recommend this dealership.

CHRIS KEMO MASSEY

13 de dic. de 2015

CARL STARK AND HIS TEAM INCLUDING SUSAN BULLOCK, AND SALESPERSON PERCY WENT WAY BEYONDE TO DO THE RIGHT THING AND TAKE CARE OF ME AT EVERY TURN. A SEAMLESS BUYING EXPERIENCE. I HAD AN ISSUE WITH A AS IS USED AUDI A6 THAT I PURCHASED. THEY GAVE ME AN ALMOST NEW CAR TO DRIVE FOR A WEEK! THEY TOOK MY CAR TO A HIGH END IMPORT SPECIALIST AND HAD IT MADE RIGHT A $ ZERO $0.00 COST TO ME.THEY WERE UNDER NO OBLIGATION TO DO THIS FOR ME!!!!!THESE FOLKS STILL TREAT PEOPLE THE RIGHT WAY , AND THEY ARE A RARE GEM.THEY HAVE EARNED MY BUSINESS, AND I WILL BE BACK FOR MY NEXT VEHICLE AS WELL.I CANT SAY ENOUGH ABOUT HOW IMPRESSIVE THEIR LEVEL OF SERVICE IS.A TOTAL CLASS ACT FROM THE VERY BEGINNING TO THE END.CHRIS MASSEY

Lu-La S. Clark

20 de nov. de 2015

The salesperson was plesant and knowlegeable with a no pressure approach.

Evan

19 de nov. de 2015

I had searched for the car I wanted at other dealerships and nothing compared to the service I got at Astro Lincoln. Rafael was very knowledgable and helped me drive away in my car that same day. Their finance manager, Rico, helped me finance a loan with better rates than my bank did. I left feeling great about the deal that I made.

Pat L

12 de nov. de 2015

Astro Lincoln found my my dream car. I am very pleased with this dealership. There are no games, and they do what they say they will and take care of you professionally. I am very pleased with the dealership and will continue to shop and service my cars there as I feel safe and secure with their caring service.

william simons

8 de nov. de 2015

very good, treated very professionally and will come back again

Cindy Kusnierz

5 de nov. de 2015

Gordon was our salesperson and was excellent. We had bought from Gordon and Astro Lincoln previously and have been happy with their service.

Edith Fillinger

1 de nov. de 2015

Percy was very professional and pleasant to work with and never used any of the pressure tactics so commit auto sales.

William Tyler Brunner

31 de oct. de 2015

From the first phone call I made to Susan Bullock I knew this was going to be a wonderful experience. Salesman Rafael Lopez was more than helpful in getting the car I wanted and explaining all the ins and outs. His friendliness is beyond measure. Then last but not least the Finance manager Rico Madden went above and beyond helping me lock down the price I was looking for. We had a wonderful chat that really helped me in understanding what I was to expect and he had many helpful tips on quite a number of things. All in all I would not only recommend Astro Lincoln to anyone asking, but I will also only plan on all of my future purchases be through them. Great job Astro Lincoln. I look forward to our future together.

Carolyn

31 de oct. de 2015

I was waiting in the lobby, having my sedan travel readied, when I met one of the salesmen on site. After a very brief chat and a quick tour of the lot, Rafael Lopez showed me a great deal on a used truck!! No more worries about how I will be hauling mulch to my garden!

Marilpeopl

30 de oct. de 2015

I went to Astro Lincoln and Rafael Lopez was very respectful and knowledgeable. He answered all my questions and he did not pressure me into buying but made me feel comfortable to make my decision in my own time. The sales Mgr and finance manager were both very helpful and I am really happy with my Lincoln MKZ Hybrid.

Linda Z.

25 de oct. de 2015

Both support and sales staff professional and helpful as well as friendly. Listened to what you were looking for and met the requirements.

Mike Sr. and Mike Jr.

19 de oct. de 2015

Salesman Rafael Lopez was very helpful in purchasing this vehicle. Great deal on car, and great people to do business with. I felt like I was a part of their family.

Joe Manjone

4 de oct. de 2015

Very friendly, helpful and professional staff. They make car buying enjoyable

Sean Wilber

6 de ago. de 2015

Jeff and Rafael were extremely professional in their presentation of the vehicle I was interested in.. I would highly recommend Astro Lincoln for your next vehicle purchase. The entire process was smooth. Outstanding work!

Dennis O.

2 de ago. de 2015

I recently bought my second Lincoln from Astro Lincoln. I am well pleased with this dealership. Specifically, I traded my 2010 Lincoln Town Car (Continental Edition), previously purchased from them, for a 2011 Lincoln Town Car (Signature Limited) with only 7094 miles on it! I knew that it would sell fast, so I called the General Manager, Mr. Carl Stark to inquire as to its availability. Mr. Stark did not pressure me at all into buying the 2011 Town Car. I called Astro back again to let them know that I would be driving over to see the car. I arrived on 17 July 2015 around noon. Mr. Stark offered me a fair price for my 2010 Town Car. I then closed the deal with Mr. Percy Butler, an Astro salesman, and was on my way home with my like new 2011 Town Car in about two hours. I have had the car now for two weeks, and there have been no surprises, and I am very happy with it. I highly recommend Carl Stark and Percy Butler if you are looking for an honest car deal. I highly recommend this dealership, and I plan on buying my next Lincoln from them.

Trevor Wilson

25 de jul. de 2015

I was taken back by a very small token of attentiveness-a card reserving the vehicle with our name on the dash. Susan Bullock (sorry to name drop) was wonderful to deal with. The whole staff was great to work with. I had a great experience and would definitely recommend to anyone.

Barry L. Mellinger

18 de jul. de 2015

A vey pleasant experience! Just could not come to terms on price.

Donald Rohan

19 de jun. de 2015

Our salesman Robert Odishoo was very goof to work with. He was very kind and knowledgeable. We would recommend him to our friends. There was no pressure and he did a tremendous job. The dealership was very clean and all the folks that we met were also very nice. Thanks Astro.

Andrew Blanton

19 de jun. de 2015

I bought my 2011 Ford F2 50 super crew turbodiesel from these guys today. I had a price I need to be at and they did everything they could to get me where I need to be! I could not ask for better service! I will definitely be using these guys in the future! Andrew Heitz is a great salesman and not your typical scam artist! You should definitely see this guy for your next vehicle!

Lookalike stupid

13 de abr. de 2015

Looking at a used vehicle and drove one from their lot. During the test drive I noticed some minor repairs. Went back to the dealership to try and make a deal. At the present time I needed "special financing". At the special financing building (looks like it is on its last leg) I was treated like I was incompetent and like I should be honored that they would consider doing business with me. They wouldn't budge from the inflated price nor would they discount for the needed repairs.

M.A. from Alabama

6 de feb. de 2015

I bought a 2014 MKZ, and am very happy with the experience. Not once did someone ask if my husband (or any other man) was going to join me in the process! I did appreciate that. Percy answered all my questions and instructed me on all the features of the car. I will return to Astro next time I'm in the market for a car.

Dennis

30 de nov. de 2014

I traded my car in for a beautiful 2010 Lincoln Town Car. Everyone at Astro Lincoln was very professional and efficient. There was no hassle and I purchased my car and drove off the dealer's lot in a few hours. Carl Stark and Bob Weber were very helpful and knowledgeable. I highly recommend this dealership.

Wayne

12 de nov. de 2014

Broke down at the Florida welcome center. Wife called Ford dealership in Pensacola and they were rude and unprofessional. I called Astro Lincoln and they were extremely helpful and professional. Had my Town car towed in about 4pm. Jacob, the Service Advisor, had a tech check the vehicle and informed me of the problem and let me know it would be finished the next day. The following morning my car was ready and freshly washed and cleaned. This caliper service is not usually extended to out of towners. Thanks to Jacob and Roberta for outstanding service.

MarinaK

19 de mar. de 2014

I had a issue with my warranty and wrote a negative review, however since then Carl Starky has taken care of my issue. Now, I completely recommend this dealership, however ask for Carl if you want the best service.

Marina K

17 de mar. de 2014

Carl Starkey provided me with great customer service, ask for Carl is you want good service.

marinak

11 de mar. de 2014

!!!!!!!!!DO NOT USE THIS DEALERSHIP!!!!!!!!! The worst customer service I have ever experienced, the staff is lax, careless and irresponsible. I would suggest taking your business elsewhere if you want quality service.

car customer

13 de may. de 2013

Bought a used Prius V from them. I think they had a very fair price and they negotiated a little with me as well. The people I dealt with were all very friendly and not over-bearing as some dealership employees can be.

Arthur Barlow

4 de feb. de 2013

Outstanding customer relation. Very knowledgable sales person that did not hesitate to give me the best deal. this is the third automobile I have purchased from this dealership. Outstanding service dept.

satisfied customer

4 de feb. de 2013

Great personal service, top quality at a great price. keeps the customer interest a priority, very friendly and hospitable. Coulndnt have asked for an easier transaction. Sales and finaincing were a breeze, thanks to Percy and Ray.