password

24 de nov. de 2016

We had our Audi A6 in for service and decided to trade it in for a Q3. Both Larry Laing in Service and Shane Randall in Sales were extremely knowledgeable and helpful throughout the process. It was a pleasure to work with the whole team!

kcarroll

22 de nov. de 2016

First I LOVE having an Audi Sunset service department located on the Eastside! So convenient. The customer service is outstanding and I don't mind at all waiting for my car because it is customer friendly. I get so much work done while waiting. They have tables/chairs, couch, great tv, wifi, coffee, water, snacks and it is CLEAN! This is definitely by far one of the best places.

jvande

19 de nov. de 2016

It was very easy making an appointment for service. The service person was super friendly and helpful and worked around my schedule. I received both phone call and text message during the day to keep me informed about my car and when it was ready for pick up.

Amber Koniniec

17 de nov. de 2016

I have bought two cars from Audi Beaverton and they have hands down the best service. I emailed Shane at Audi Beaverton about a car I found on their website and he was quick to respond and extremely helpful in getting us into the car we wanted for the price and trade in value we wanted. We bought the car after a few emails and drove 3 hours from central Washington to Beaverton to pick up the car the next day. I highly recommend buying from Audi Beaverton and working with Shane Randall, he is the best sales person my husband and I have worked with!

Sarah

17 de nov. de 2016

I always go to Audi east side for service. When the time comes, I'll buy another Audi just because the service here is so good!

heavyd

17 de nov. de 2016

The Audi team as professional, fast and courteous. They were ready for me when I arrived, They had the history of my vehicle and knew that needed to be serviced. The two shuttle drivers were conversational and professional, and most off all punctual! Great experience.

ShannonA

14 de nov. de 2016

I highly recommend Audi of Beaverton. I worked with Heather, who was attentive and knowledgeable. This was the best, least stressful, car buying experience of my life.

Satoru.igarashi

14 de nov. de 2016

Tony worked hard to give us all the info needed for us to fully understand what's at stake in addition to all other vendors he has connection to for accessories work.

kmtrodden

14 de nov. de 2016

I bought a Kia from their used car lot... Todd Bellis went above and beyond to negotiate an offer and had all my questions answered. Even thought he is an Audi Brand Specialist, he went out of his way to educate himself on the car I was buying and helped me throughout my whole car buying experience. Finance was a breeze and it was a pleasure to work with Sigve Friedle aswell.

Julia Santos

14 de nov. de 2016

Great experience working with Craig to buy my first Audi! Craig was always very friendly, responsive, and helpful throughout the process, even as I completely changed my mind about the type of car I wanted. He was knowledgeable and helped me make an informed decision without pressure. Overall, very impressed with Sunset Audi!

Laura & Bill

13 de nov. de 2016

First rate sales and finance team! They do an excellent job of explaining the details you need to know and answering all your questions. Thank you.

So Happy!

12 de nov. de 2016

Patrick found the perfect car for us! After experiencing several other salespeople during our car shopping experience, Patrick was the only person that made it easy and comfortable. We appreciated his friendliness, humor and professionalism. His knowledge and attention to details were very much appreciated. Thank you!

Shannon3612

12 de nov. de 2016

I have come to expect exceptional service, both personally and for the car, over the years from Sunset Audi. This time was no different ... but what always surprises me with each visit is that my expectations are always exceeded. What a pleasant experience!

petervandermeulen

11 de nov. de 2016

Better car, better facility, better service. No complaints after five years; cost premium equates to excellent value, well worth it on all fronts. Love my A6.

cdzechma

11 de nov. de 2016

I went into Beaverton Audi looking for a new car. Tony was the salesman that helped me. He was absolutely fantastic in the communications we had over a 3 week period. Unfortunately we couldn't come to terms on price but this was in no way Tonys fault. I was saddened by the amount of work he did for me all to not close a deal in the end. All the best to you Tony, you were very much appreciated. Chris Z

clarkkev

11 de nov. de 2016

Overall great service and experience. The team did a great job during the actual sale and even followed up multiple times to check-in on the vehicle afterward. Would highly recommend.

Strike45

10 de nov. de 2016

My wife and I enjoyed a hassle-free and pleasant experience (as far as car shopping goes). Clint was very straightforward and professional. Sigve was extremely efficient, professional and courteous. I would not hesitate to return for a future vehicle purchase after this experience.

Port1437

9 de nov. de 2016

I have been using the East Side to service my A4 since their opening and each time I have been treated like I was their most important customer. During my last visit, both Sarah and Amy welcomed me with a smile, made me feel right at home, and delivered a superior level of customer service. Kudos to all for a job well done. Keep up the good work.

John F Nichols

9 de nov. de 2016

Been using East Side Audi by the airport for service for years and each time i come away feeling pampered and looking forward to my next service appointment. My wife has a different brand and gets so jealous when we compare our experiences. My always on time; loaner or shuttle available and car is immaculate upon return. Hers ... none of the above. Anyway love you guys keep up the excellent work.

The Best

8 de nov. de 2016

Tony been helping me for the pass few months and he been non-stop working for me even when I feel there was no deal. Tony was amazing from start to finish and I strongly recommend Audi buyers to go ask for Tony

Nail bender

8 de nov. de 2016

Car shopping all day, tired and frustrated with a number of car dealerships. Called Beaverton Audi on the way home because they had a vehicle I was interested in. I dealt with Tony, said I wasn't really in the mood for another dealer run around, just wanted to go home, he said stop by and give them a chance. Great price, great car, absolutely painless. Don't make the same mistake, go here first!

Sandra Nash

8 de nov. de 2016

Wonderful car dealership. I felt like I was respected, given an outstanding deal on my car, and my salesman, Shane Randall, went above and beyond. I have nothing but good things to say about this dealership. I am very happy that I was able to buy the car I really wanted. Thank you.

Afrancis

7 de nov. de 2016

This is my 3rd vehicle from Sunset Audi and Craig Fleishman! The service amazing! They make it so fast and easy! I wouldn't go anywhere else! Thank you!

Eric

7 de nov. de 2016

I've purchased 3 cars from this dealership because of Craig Fleishman. He's knowledgable, considerate, personable and a great listener. He cares about the experience being a good one, and I'm happy to bring him my business.

Joerocket15

7 de nov. de 2016

Service was completed when promised, nice customer waiting room. Everyone was very friendly and helpful. We have had two services so far and both have been completed when promised, we got aloaner car the first time and the second was short so we waited.

greg

7 de nov. de 2016

Beautiful dealership and received excellent care throughout the purchase process. Shane Randall was awesome and I would highly recommend him and the dealership. 5 stars!

Normajean13

4 de nov. de 2016

Wonderful experience which started when I was greeted at the door to signing the paperwork. Thank you Craig and David for making this an effortless experience.

Aaron

3 de nov. de 2016

We have been looking for a slightly used A6 on Cargurus.com for many months. We finally narrowed down to 7 cars nationwide. We contacted the dealerships and decided on Audi Beaverton after speaking with Mark Tower. After just four quick phone conversations we agreed upon a price and the next day we picked up the car.We have nothing negative about our experience and in fact, we feel it was very positive. We flew into Portland and a representative picked us up right away. She recommended a local sandwich shop where we did a quick stop, then on to the dealership. Within a couple of hours we were done and on our way home.We have never thought about buying a car could be this easy and pleasant. Mark was very professional, knowledgeable and polite, who made the transaction possible and continued to follow up with us for our 100% satisfaction. Thanks to Mark and the dealership. We enjoyed our 2016 A6 very much not to mention the fairly reasonable price offered to us.

Utkarsh

3 de nov. de 2016

Craig was of great help and highly simplified the process of purchasing my new Audi.. he was able to guide me and provide me with informative solutions to all my queries. I always wanted to buy an Audi but Craig made it possible without any hassle.

PNW Cruising

3 de nov. de 2016

They did a great job from scheduling to keeping me informed and performing the service on my A4. I went in for routine services for a recall notice and to drain and replace my brake fluid but also had discovered a leak in my tire. Amy did a great job working to get a tire in shortly for replacement, after the service team decided it was not repairable, and working with me to try to find discounts available to help discount the cost. Great service with friendly staff!

carbuyer

3 de nov. de 2016

Excellent service by Sales person Alex Reath and financial specialist Sigve Friedle. Experience was fact driven and not an oily sales pitch, the way it should be.

Mark

2 de nov. de 2016

My first talk with Craig Fleishman was a cold-call on the telephone. It was apparent from the first call that he knows his business and product well, is candid yet courteous, and listens to one's needs and concerns. Our first face-to-face meeting confirmed all of that and more. I had done some significant research, Craig asked for my offer, and 5 minutes later we had a deal. He served as my advocate with management, while at the same time representing Audi Beaverton in the most positive light -- which is well deserved by the dealership. My interactions with Sigve Friedle and Lucas Soltman were every bit as positive. The men and women at the reception desk were also great. I regret not being able to thank them by name. If you want an Audi, call Audi Beaverton and ask for Craig. You will be glad that you did!

Vicki58

2 de nov. de 2016

My car needed an update due to a recall. As usual the team at the Airport Way location were fantastic. This is my third visit there and they are wonderful.

goaudi

2 de nov. de 2016

We had a very positive experience purchasing our most recent car at Audi Beaverton. We worked with Craig Fleishman and Sigve Friedle. My favorite moment was when Craig told me right up front that he would make it easy to do business with Audi Beaverton. He was right. It was all very positive. Thanks gentlemen. Now, your service team has to deliver on your promises that they will also be terrific to work with. That is really the mark of a truly great car ownership experience. I am confident that will happen.

Coach

1 de nov. de 2016

Excellent environment & service. People were friendly and professional. Heather struck the right balance of persistence without being pushy, which I personally appreciate. It was a strong team effort by the folks at Beaverton Audi.

Barbara

31 de oct. de 2016

We have purchased 4 Audis from Audi Beaverton and as usual had a great experience. From the check in desk and their friendly and helpful approach to the service department. They get you out as soon as possible, provide a ride back to our condo while it is being serviced or you can hang out in their new facilities. We love Shane Randall our salesperson who showed us the new Audis and made sure we were taken care of.They do it right!Barbara

nb1333

31 de oct. de 2016

Extremely easy and quick. Dropped my car off early in the morning, got a ride to the MAX station, was picked up as arranged at the end of the day, and my vehicle was serviced, cleaned, and ready to go. This is the only place I take my vehicle for service!

milbenlb

30 de oct. de 2016

Love my new 2017 Q7!! Very happy with my experience at Audi Beaverton. Todd Bellis provided excellent customer service, was highly knowledgeable, and really took the time to educate my husband and I about the car. I could not expect more in a sales associate.

Jeremy darling

30 de oct. de 2016

Tony was fantastic from start to finish. I told him what i was looking for and he went aboove and beyond to take care of my needs. Definitely would recommend to anyone I know looking to buy a car. Jeremy

DanW

29 de oct. de 2016

Dear Audi of Beaverton,I would like to express my appreciation for Mr Todd Bellis and Mrs Kathleen Young in assisting with my purchase of a used car with your dealership. I contacted the dealership through email after researching the vehicle on line. Kathleen responded promptly and answered each of my questions in short order including pricing my trade. The upfront discussions we had helped to reduce the time it took for me to complete the paperwork involved. I think the internet sales concept for auto purchasing is a great option and significantly cuts down on paperwork. When I arrived at Audi yesterday, i was met by Mr Todd Bellis, who took every step to make me feel like a valued customer and addressed each of my questions and needs. He was very friendly, personable and took the extra mile to ensure that everything was right before I drove off the lot with my purchase. I would highly recommend both Todd and Kathleen to anyone I know who might be interested in working with Audi Beaverton. Thank you so much for a pleasant experience. Daniel Williams M.D., Olympia WA

Angel

29 de oct. de 2016

The excellent service we receive from this Audi dealership and its service crew are the reason that we keep coming back time after time to buy more and more Audi's. The cars are fabulous, well serviced here and we love the special care they give us.

Montana

28 de oct. de 2016

Based on a recommendation from a friend, contacted Tony to assist me with my next Audi. Tony was delightful to work with, responsive and extremely professional.

shalom_2

28 de oct. de 2016

As usual I am always happy to get their high professional service and their warm welcome as well as kindness. It was a first time for me to take a service of Uber, but it was so comfortable with minimum waiting for a next shuttle service in very busy morning time.

Rummi

27 de oct. de 2016

allowing me to keep my A4 there whilst i was overseas was / IS a huge reason why AUDI Service in NE Airport way IS THE B E S T !!!!

Dan

27 de oct. de 2016

I've been postponing buying a new car because frankly I do not like dealing with car dealers. Craig was not your typical sales rep. There was no pressure and Craig was very educated in the car and helpful. I was picky with exactly what features I wanted and Craig found the exact car and brought it to the dealership. Even after this I could not decided between the showroom car and the newly delivered car which only differed by color. Under the show room lights it was hard to tell the color of the car. Craig quickly moved many cars in the show room so he could take the car outside and place it right next to the other car so I could see them side my side under the same lighting. If he hadn't done this I can tell you I would have bought the wrong car. After purchasing the car Craig worked with me making sure I fully understood all the features and how to use much the technology. He followed up with sending me many video's of the cars features as well to make sure I get the most out of this car.This was a costco auto program sale and I can say honestly this was a very great buying experience.

Lisa

25 de oct. de 2016

Craig Fleishman is a well balanced customer advocate, extraordinaire! Craig provided exceptional service by patiently answering all of my questions (over an extended period of time), being available on and off work hours, worked with the team at Audi Beaverton to arrange special accommodations to help me manage through an accident claim, and provided a fair deal on a new car. He was a wonderful asset helping guide me through what to expect as the car made it's journey to the US. Many thanks! A wonderful experience with Audi Beaverton.

Michael Watne

25 de oct. de 2016

Nicole was outstanding. Her knowledge and overall customer service going above and beyond my expectations has made me very happy and satisfied. She always drops what she is doing to answer any questions or assist me in general.

jeadams

24 de oct. de 2016

Very efficient in bringing car in for service with a loaner always available. They are always very accommodating to my schedule for dropping off loaner and car pick up. Transactions are always quick and effortless every time. Plus, if I ever do have to wait for any reason, the waiting area is great.

John Deere

24 de oct. de 2016

I always truely enjoy my visits to Sunset Audi. Friendly and courteous staff, always great and reliable work. Comfortable waiting area with coffee and goodies...

ColorSplash

23 de oct. de 2016

I took my Audi A4 in for its annual service at the Airport Way service location recently. It is always a hassle free experience the staff are very professional and efficient.

Vikings

23 de oct. de 2016

Experience was great. Larry was very helpful with fixing the problem and explaining it. He also arranged for a loaner car in a timely fashion. Thanks for your help. I just ordered another car and would recommend this dealership to anyone.

Columbia

22 de oct. de 2016

Second time in for the same problem. Grinding and creaking noise while going over bumps around all 4 tires. Somewhat improved but still present. No resolution. Told it was chassis noise but repairs did not solve problem. I'm sure this is not the first A5 off the assembly line or do they all make noise? The loaner A6 and our other Audi which is a Q5 does not have this noise. Very annoying to creak like an old car. This car is too expensive to put up with this noise.

stevenbell311

21 de oct. de 2016

I would highly recommend Sunset Audi! I've purchased 9 cars from Patrick! I trust them completely and you won't find better customer service! Corey in service is amazing! Audi engineering is cutting edge! Test drive an Audi... before you purchase another vehicle.

Gonz1Rene

21 de oct. de 2016

The audi team and specifically Patrick Curb met and exceeded my expectations. He works to find the right car and the best value for his customers. Excellent customer service

CLY50

21 de oct. de 2016

Love my new Audi Q3.Heather Tiblier in sales, made the transaction pain free.She was professional, friendly and helpful.Look forward to continuing business with Audi Beaverton.

Geoff M.

20 de oct. de 2016

Originally took my S4 in for its 25k service.While it was in I had them look at a water leak I was having on my drivers floorboard, an issue I was having with my door handle and an issue with the backup camera.They performed the 25k service, diagnosed the other issues and did some preventative maintenance for the leak.I brought it back a week later and they were able to fix the backup camera but still wanted me to do some diagnostics on the leak.Two trips later all of my issues were fixed. (It only took multiple trips because I was unable to leave my car for multiple days)Amy in particular was great, she listened and properly addressed all of my issues. Gave me periodic updates throughout the day and worked with me on getting the issues resolved.The service itself could have been better. A few times I had to go in and fix trim pieces that weren't placed in correctly. Specifically the covers for the trunk arms and the side of my center console. Getting the leak on my floorboard fixed took more visits than it should have, especially since I gave them the TSB number I thought was the issue on the second trip in.Aside from these few minor things Amy and Sunset have always been accommodating to my busy schedule and great to work with.

Tseals

20 de oct. de 2016

Craig in sales and Sigve in finance were easy to work with and honest through the whole process. I was in and out in a short amount of time which was very nice. I would recommend stopping by for new and used purchases.

Mythman

19 de oct. de 2016

Everyone was so kind. Nicole Jarneski was so helpful, and such a joy to be around.The parts department was also very helpful. Thanks to everyone!

Matt Aldridge

18 de oct. de 2016

I had made an online appointment and was greeted right away by Todd Bellis when I entered the dealership. He listened to what I was looking for in my next car and was focused on finding the right fit with the various models I asked to test drive. Todd was professional, patient, knowledgeable and helped me get a great deal for the car and trade-in that same day. He made it a comfortable and smooth experience without any pressure which made it easy to pull the trigger and drive home with my new ride!

bobby

18 de oct. de 2016

love the service. Amy was very helpful and got me in and out quickly. Called when the service was done and I picked up a clean washed Audi S3. thanks

Jim

18 de oct. de 2016

I was helped right away and provided a loaner car while mine was being serviced. It was a quick efficient process which took about 10 minutes. Service was completed the same day and done correctly. Very pleased with the process.

captndunk

17 de oct. de 2016

I found the Audi A6 prestige I wanted online, sent the dealership a message and within 10 minutes I had received a call back from Craig Fleishman. He is a genuinely good person and never pressured me into buying a car. He wanted me to find the right car for me and even send me some other options. I was a great experience and I would recommend Audi Beaverton and Craig Fleishman.

NewA4owner

17 de oct. de 2016

I worked with Doug Foley to purchase my new Audi A4. I was surprised with the lack of pressure into buying the car and the smooth process. Everyone at the dealership was friendly and Doug took his time to answer any questions or concerns I had. He let me test drive multiple cars, and very highly knowledgeable in all.

Gomez

17 de oct. de 2016

We bought a 2017 Audi Q7. Todd Bellis was extremely professional and great to work with. He knows exactly what he is selling, he is very knowledgeable about the Audi brand. This by far has been the easiest and best car-buying experience.

vlam

17 de oct. de 2016

From the first visit all the way to driving our new Audi off the lot, Todd Bellis and the Audi staff were absolutely amazing!! Todd's knowledge, straight-forwardness, and solid enthusiasm helped guide our decision-making process, while never coming across as pushy. He was eager to answer all of our questions, showed us multiple vehicles during our first meeting, and never made us feel hurried. That same level of attention and understanding continued through email and text messages after the initial visit. Todd answered email/text questions promptly and was happy to continue the discussion electronically---without constantly pestering us to come into the dealership (which, in my experience, is usually a tactic to force a sale). His thoroughness with answering our preliminary questions made the final visit to actually purchase the car very swift and comfortable. If you want a pleasant experience and a fair deal, Todd is your guy!!

maxduck

15 de oct. de 2016

All in all (especially as for auto dealers) I found the whole experience pleasant and professional, without any of the usual shuck and jive I'm used to. "Gotta buy it today, right now!" "Here's a deal, just for you."etc etc. Craig was easy to work with and helpful.

kelli purvis

14 de oct. de 2016

I bought a 03 audi TT Shane Randall handled the sale the car was everything he said it would be and more beautiful car immaculate it looks and drives like a new car vary happy with everything thank you so much I most definitely would come back if I were ever in the market for another car

CHaws6453

13 de oct. de 2016

We've bought multiple vehicles from Sunset Audi. The only reason we keep coming back again and again is for the Audi Performance and Quality of their products along with an outstanding sales and service organization. Patrick Curb is great to work with and delivers a high level of customer service before, during and long after the deal is done.

Jones_503_C

11 de oct. de 2016

Lots of helpful folks made for a relaxed and easy car buying experience. I test drove numerous cars numerous times and Paulina was patient and knowledgeable throughout. Sigve got me through financing in no time at all. I definitely recommend Beaverton Audi if you're looking for either a new or used car.

Pacfan80

11 de oct. de 2016

Really enjoyed my experience at Audi of Beaverton. The service was great, worked hard to find my vehicle and fair on price. Alex Reath helped me and was amazing to deal with. He was helpful, genuine and I would recommend anyone to work with him.

Mroad

9 de oct. de 2016

Tony was great. Very patient and helpful as we narrowed down our search to just the right car with no pressure to buy at any point

ORFisherman

7 de oct. de 2016

I cannot say enough about the service level I received from Brittany and team. They are top-notch and had me well cared for. The interruption of my week was minimal, and the result is a perfectly operating vehicle. Thanks folks!BTW: I really appreciate the personal care with texts to keep me posted of the progress. Nice work Brittany.

Jack

6 de oct. de 2016

Fantastic experience about it as i bought a new 2017 A4 sport line, everything was handled professional and I would defiantly recommend this place to anyone interested in getting one.

BoughtMeA_MINI

6 de oct. de 2016

Don't really have much to say about Audi as I bought a used MINI. Clint is a long time pro car guy and knows his business. No BS, handled the sale quick and easy, only slow going was the finance department was backed up. Overall pleased with the transaction.I like my MINI cars, don't much like buying them from the local MINI dealer, lesson learned.

SherryS

6 de oct. de 2016

Chris was fantastic to work with, from providing a loaner car to informing me of unexpected delays, everything was handled professionally and conscientiously! I love my Audi!

ebatalla06

6 de oct. de 2016

I had an excellent experience at the service center. They were flexible with my schedule to get my car into the shop. I really appreciated the ease of get a loaner car and getting a run down of the work preformed.

Dani

5 de oct. de 2016

Heather is so helpful, knowledgeable, & fast! She made my car buying experience beyond enjoyable! Anyone looking for someone to steer you in the right direction (pun intended) Heather is your girl!

JT

5 de oct. de 2016

Larry is always great to work with - he always lets me know the status of the repair work and is very accommodating to my schedule. There are no hidden surprises at the end.

Shannon3612

4 de oct. de 2016

Although my car is a 1999 model, I am always glad when I pick it up after service as the car looks and runs like new. I also like their new policy of arranging with Uber to take you where you need to go and back that makes leaving the car totally hassle-free.Amy took excellent care of me and my auto!

Mandy

3 de oct. de 2016

The process of buying a new car was fairly quick and easy. There was absolutely no pressure from anyone. Doug was very patient in answering all my questions. He made himself available when I wanted to meet, and everything ready to go when I got there. He was very knowledgeable about the brand and the particular car.

LC

2 de oct. de 2016

With several warranty items requiring attention, Sarah in the Sunset East service center was just awesome, she resolved all the issues an took expert care in ensuring I was happy.Thank for doing a great job.

JMPDX

2 de oct. de 2016

Great experience shopping, finding and purchasing our Audi with Shane. We did a lot of the work over email which was very convenient and made the whole process smooth in finding exactly what we were looking for.

mrarandia

29 de sep. de 2016

It was really busy week and I had to bring in my Audi for normal service check. I wasn't looking forward to it as it was a hectic week. They really made it super easy allowing me to drop off my car early and sending me to work in an uber and also picking me up in an uber when it was done. It was great great service.

Happy driver

28 de sep. de 2016

No pressure with the sale. Helpful with test drive and questions. Would recommend. Doing the tutorials and still learning about Q-5. Making a list of questions to ask in the future.

Goreygirl

28 de sep. de 2016

I sent a question at the same time I scheduled my service appointment requesting information on how long the service would take. I scheduled my appointment a week in advance. Email was not answered until the day of service when I was already on the road. I live 75 miles from Beaverton and this is not a terribly convenient place for me to get to.. Had I received information that the service would take two days, I would have arranged my time much differently. As it was two days were ruined with driving back and forth. The cars service was fine and as always my car was spotless upon return to me. I have no complaints about the work. I didn't appreciate the lack of information that could easily have been supplied in sufficient time for me to schedule my days better. This kind of action is poor service that influences return visits. I wish there was another Audi service center closer to me. I'd use it for sure.

Scappoose Audi Lover

28 de sep. de 2016

From start to finish Paulina and George made the process very enjoyable, We had gotten away from the Audi brand for a few years and are so glad we came back, thanks to all the great people at Audi Beaverton I'm sure we made the right decision.

gerhard paasche

26 de sep. de 2016

I have a 12 year old Audi A6 with now over 250,000 miles. It keeps running and needs more attention than I am giving it. Audi Beaverton and their new facility have a very clean and convenient drop off and pick up. I had a trip scheduled and it was no problem to leave the car there for a couple of days. When I got back, all was ready to go and I was back on the road after a few minutes. Great service. Thank you Team Audi in Beaverton.

Joanna and Doug

26 de sep. de 2016

Tony made the experience great. He gave us a chance to communicate and no pressure. Just the facts about the car and the deal. It was easy ...

Columbia

26 de sep. de 2016

Excellent service, professional personel,and an good outcome. Location of service center is convenient and access is good. Prompt registration and choice of several loaner vehicles makes this a great service facility.

AM

24 de sep. de 2016

Brittany was excellent. Great communicator, seemed to really like her job. She was able to trouble shoot an issue for me and resolve it better than expected.

Fred Schulz

23 de sep. de 2016

From initial on-line contact to finalizing the sale, the experience couldn't have been better. Shane Randall introduced us the the A3 and helped us select the options. When the color/option combination we selected wasn't in stock, they got one in a couple of days. No high pressure or gimics either. Sigve Friedle took excellent care of the finance/documentation processing. Real professional organization here! Looking forward to the next purchase at Audi Beaverton.

Alex's grandpa

22 de sep. de 2016

My experience with this service center on Airport way was fantastic, great service very friendly and helpful staff. A big thanks to all I don't think it could be any better

Audicabs26

20 de sep. de 2016

I planned on buying Audi Q7 and gave Tony a call. We took a test drive and fell in love immediately. No high pressure sales tactics which was great a relief. The car basically did all the selling. I would definitely recommend Tony if you're looking to buy a new Audi! Pleasant buying experience.

ktbry

18 de sep. de 2016

Sara is a great service writer has helped with all of the maintenance. required as well answered additional maintenance questions . A Pleasure to work with anytime

Kelly G

18 de sep. de 2016

First up, the online component was immensely helpful. Being able to email questions to a salesperson and make arrangements ahead of time made a good experience great. Having the chance to look over different models that are actually on the lot and compare or research different options was also great. We didn't have to put up with any of the hard sell tactics that can come with car shopping, and the actual purchase experience was great. I would absolutely recommend Audi Beaverton to anyone looking at purchasing an Audi.

Rgoodmanatpdx

17 de sep. de 2016

I purchased an Audi Q for my son and the people at Audi from top to bottom were fantastic! I would highly recommend using Sunset Audi for anyone looking to buy an Audi!

Ericho

17 de sep. de 2016

I leased my first Audi A4 here. The sales persons were very friendly and the communication was smooth. They accommodate my request that deliver my car to my place where is 40 miles away. I will definitely come back for my next lease!

hedcheq

15 de sep. de 2016

I brought my car in at the designated time and recieved it in return when scheduled. It was serviced and clean. This survey should not have a "word minimum". :)

Bleeda

15 de sep. de 2016

Amy was very helpful. She was friendly, knowledgable, and professional. I was set up with a Uber for lunch one day. On another day my car was picked up at my house and then delivered back to me in the afternoon. Phenomenal service!

Tatonka

14 de sep. de 2016

My wife and I were in need of a new car and decided to stop in while running errands. We were welcomed by Todd and he engaged us right away about what we were looking for. We told him we were thinking about leasing an A3, so he took us out and showed us all of the models they had, explained in detail their differences and the package options available, and proceeded to take us on a test drive. After driving it, my wife and I were in love, with the A3 that is. But Todd was very open and honest about the cars features, the different drivetrains and we never felt pressured at all. When returning to the dealership, before even asking us to come inside, he asked what we thought and if we would like to go in and see what the leasing/purchase options would be. We didn't feel pressured at all and when we came in, he got a purchase and lease options sheet and showed it to us. We told him it was a bit out of our range in terms of what we were looking to spend. He very kindly acknowledged and asked what we were looking to pay, so we told him. Being the professional he was, he let us know that he could go back to his manager and try to get closer to that amount, but that his manager would be much more conducive to going lower if we were to convey that we were serious about purchasing/leasing that day. We said yes, given the amount was closer to what we wanted. He came back with a number that we were much more comfortable with and we agreed on the leasing terms. Afterwards, the manager came by and introduced himself and congratulated us. We then met with the business manager, who very nice as well and got us taken care of quickly and was able to answer all of our leasing questions. All this was done after the dealership was closed and everyone was very patient and we never felt rushed. So needless to say, we highly recommend this dealership to anyone looking into purchasing/leasing a new or used automobile. And I especially recommend Todd since he was so friendly, eager to help and never once made us feel pressured.

TK_2000

13 de sep. de 2016

Audi Beaverton always has superb customer service and I'd recommend this place to everyone. Their waiting area is also very nice with plenty of snacks, beverages, and outlets. Great dealership!

Shay B

12 de sep. de 2016

We purchased an Audi Q3 two weeks ago - wonderful experience at the dealership and awesome car. My only complaint is my lack of knowledge on how to figure out all the bells and whistles but find it lots of fun to figure it out as I need to. The salesman showed us a great deal but hard to remember it all until you go to implement that function.Thanks.

fatkitten

12 de sep. de 2016

Honest salesman...........he didn't pressure us to buy. found the audi my wife wanted. she loves the car and its performance. Very good overall experience. Mike furrer

Timothy Nelson

11 de sep. de 2016

I did all of my shopping online, this dealership was the best. I did not want to haggle and hassle, I spoke to someone on the phone, we came to an arrangement, when I went to the dealership I worked with Alex and he was great. I will definitely buy my next vehicle there.

oyster14

11 de sep. de 2016

Tony was very friendly and communicative. Constant communication throughout my experience and made me feel like I was a priority. Thanks Tony for all of your help!

Sophia

10 de sep. de 2016

I set up an appointment via email. I received prompted attention and was made to feel like I was a valuable customer unlike the Portland Land Rover dealership I was also speaking with. Shane was great and was with me every step of the way even after he made the sale he took the time to show me how to use all the cool features on my new car. Going through the paperwork with Sigve and was actually fun!! Great guys as well. Thank you Shane and Sunset Audi for the great experience!!

Jacob Roufs

8 de sep. de 2016

I appreciated that Audi east was able to get the work I needed done with the least amount of inconvenience and they were able to get me a loaner vehicle on short notice. They are always friendly even though they are clearly very busy. They run a tight ship there.

Akat

8 de sep. de 2016

After a less than stellar experience at Wilsonville Audi we were happy we made the trip out to Audi Beaverton! Tony was very professional, knowledgable and fun to work with. If you're thinking about purchasing your first Audi like our family, be sure to make Audi Beaverton your first stop & ask for Tony!

Teresa2

7 de sep. de 2016

I found my salesman Tony to be a helpful advocate for me . Tony listened to my concerns and answered all of my questions.I would recommend would highly recommend buying a car from Audi Beaverton !

agedcarolyn

7 de sep. de 2016

Audi Beaverton is the best! Brittany could have prepared better by ensuring parts (grill) for the online appointment were in-hand...fortunately they were. I would much prefer to talk with an advisor to make my appointment but on-line is recommended and easier to get through. I scheduled a recall notice and a grill replacement on the on-line appointment, and I took a morning off work to kill two birds with one stone. When I pulled in Brittany said "I will check to see if we have that grill." Luckily you did have the part because I would have been very unhappy to have to return a second time. All worked out well! Do all these new service advisors know their stuff like Larry and Corey do or are they just order takers?Thank you

Lilluvbug22

7 de sep. de 2016

Everyone made my purchase experience very easy and pleasant there at Audi used car side. My sales rep. Clint was very detailed in his explanation of my car prior to coming into the lot which helped me decide on my purchase much easier!

Joni

7 de sep. de 2016

We brought our 2015 Audi Q5 in for the 25,000 mile service. We were treated very well by the service staff, especially Nicole Jarneksi, who we dealt with direcally.

Becky Jo

6 de sep. de 2016

My car runs great but you left grease all over my steering wheel and my seat not happy you did not have time to clean it and you had it for 2 full days

Kristi123

6 de sep. de 2016

Had black smoke and rumbling and Cory and his team got us in quickly for an assessment. 2 short days later we have our A4 back good as new!

Chad123

5 de sep. de 2016

The top on my 2008 TT would not go up. I took it in for repairs and all it needed was an adjustment. Now it works better than it has in years. Excellent job, thanks so much.

Moondog

4 de sep. de 2016

Tony did a great job for us. We purchased an 2017 Audi A4, and Tony made the process really nice and easy. I had to come right before closing and they were happy to stay late. Also, Tony made sure the car was perfect for us. Tony actually kept the car an extra day to have it detailed more and delivered it to our house. Even at that, he has offered to have it cut and polished one more time, which I will take him up on. The buying experience was nice and easy, and Tony was great. If you want an Audi, go to this dealership and ask for Tony, hands down.

none

1 de sep. de 2016

This dealer has always provided me with excellent service for the vehicles I have purchased from them.All the staff is extremely friendly and courteous, and they always have the car ready when promised.I highly recommend this dealer to anyone interested in an Audi.

Stantheman

31 de ago. de 2016

I was peased with the entire service. Your service man was polite and a pleasure to work with. I plan on coming back for future service.

Jpirkey

30 de ago. de 2016

What a pleasure to work with such a professional and courteous staff. Dustin was highly communicative, respectful and professional and the overall facility is top notch. A great experience..!

miriam

30 de ago. de 2016

Dustin help me, with my service , he was really helpful and gentile , he organize uber to take my home and get me when my car was ready . all the persone at the front when a left my car where really gentile and helpful , as soon I arrived someone was there to take care of my needing and let me know what to do .

Lujers

29 de ago. de 2016

My wife and I worked with Mark Tower (sales) and Larry Laing (service) in purchasing a 2013 A5. The experience of turning in our old Audi for this newer version went well overall. We had two minor glitches, one involving the money transfer for the purchase and two, getting the spare keys for the vehicle. Mark has been able to locate the second key and is mailing that to us. The emergency key has been ordered and Mark assured us that it would be held in the service department until the next time we are in Portland.Both men did a good job and we are happy with the entire process.

randy1

29 de ago. de 2016

I bought a used car from your dealership. An issue came up with the car and George took care of it. He stood behind his dealership and did everything he said he would to make sure I was completely happy with my purchase. I am very happy to recommend this dealership.

Swilson

28 de ago. de 2016

Our buying experience with Tony at Sunset Audi was great. He was very helpful, knowledgeable, and very professional. The process was very quick and the atmosphere was pleasant and fun. Definitely recommend both the dealership and Tony!!!

Audiowner

28 de ago. de 2016

I'm disabled, and knew the car I wanted to buy, but was hoping to find a used one. Paulina helped me investigate various options, including a less expensive vehicle model that she wanted me to consider before committing myself to a new car. As it turned out, there was a single vehicle in the northwest that met all of my specifications, and she worked with colleagues to get it to me.

Sarah McDonough

25 de ago. de 2016

I'm am not happy with my first service experience with Sunset Audi! I made my service appointment a month in advance and dropped my car off at 8am. I called at 2pm to check on it since I still had not heard from them and was told my car would be done by 4pm at the latest. I got to the dealership at 4pm and my car was not completed until 5pm. When I explained my frustration with my basic service taking 9 hours to complete I was told "we were very busy today". When I explained that was why I had made an appointment well in advance and had dropped by car off so early, they said that were "working as quickly as they could". To top it off, my service writer, Brittany, acted annoyed that I was frustrated with a service that should take 3-4 hrs max had now taken 9 hrs. Trust me when I say save yourself the frustration and make the drive to Wilsonville Audi.

Lena

25 de ago. de 2016

My son and I were served nicely. Tony detailed the car features, guided me the test driving and provided me different lease option. Unfortunately the car's technologies are not updated until 2018 model. Even we told Tony that it is unlikely for us to lease or purchase now, he still gave us his best knowledge about cars and took us to Porches saleman.

Rebecca

24 de ago. de 2016

Received help within 2 days after a complete failure of the "black screen" that is needed for communication, climate control, radio and a host of other functions. I was given a loaner car and in addition to completing the repair (a new 'brain" was needed) they also completed a service bulletin update that I was not yet aware of (received the bulletin in the mail two days later). Very efficient help which softened the blow of a problem on my new car with less than 10,000 miles on it. Thanks.

WRL1121

23 de ago. de 2016

I found the team at Audi Beaverton to be extremely professional, knowledgeable and cooperative with my unusual request to trade both of my vehicles (one Audi, one Mini) for a new lease. My experience with Heather Tiblier was at the top of the list in all aspects, and both David and George were responsive, accommodating, and knowledgeable in their roles. David and I had a miscommunication regarding the time that it would take to get checks for the trade-in (I drove out happily thinking 10 days, but it took 35 days), so I would only comment that the process for receiving payment should be more clearly explained. Overall, I think Heather has a great future in sales, and I would recommend Audi Beaverton to anyone that asks.

JZuanich

22 de ago. de 2016

I purchased a new 2017 Audi A4 a couple of weeks ago. Craig Fleishman was my Audi Brand Specialist. This was probably the 7th car I purchased from Sunset Imports over the years, and it was definitely my best experience. I started with an email to their internet person and quickly and easily resolved the price issue. From what point on, I met with Craig, who provided me a test drive and worked hard to find the exact car for which I was looking. The process was easy, fun and most of all none of the usual car buying "BS."

Jpirkey

21 de ago. de 2016

I had been car shopping for some time. I had no specific requirement (car, truck, SUV) and was really just looking for the best fit. A friend suggested I consider Audi. Shane at Audi Beaverton was great to work with - disarming, knowledgeable, and professional. He quickly assertained what might be a good fit for me and, most importantly, did so with making me feel like I was being asked a ton of probing questions. Without prompting, Shane found a perfect CPO car for me that I just fell in love with. After a day or so of peppering Shane with questions via email at all hours of the day and night (that he was quick to respond to, even at 11:30 at night), I decided to purchase. The actual purchase process and experience was simple, painless, and professional. Thanks to all who were involved..!

AliceP

20 de ago. de 2016

Buying a car through Andy was one of the best experiences I have ever had purchasing an automobile. We told him the type of car that we wanted and he led us there almost immediately. It was a non-pressure buy. Great service and strongly recommended.

vvv

18 de ago. de 2016

A very fast and convenient service for my Audi Q5. Brittany and others were helpful throughout the process. Dropping the car-off and picking-up both took considerably less time than I had envisaged.

WM

18 de ago. de 2016

Nicole is always helpful and takes the time to explain things to me thoroughly. She is knowledgeable, personable and I trust her counsel.She always accommodates my schedule. It's always a pleasure to work with someone who is so professional and customer-oriented!

dy

17 de ago. de 2016

Chris was an amazing service rep. He was helpful, proactive and very personable. I would definitely recommend him next time I go for a service.

Kaciedeon12

16 de ago. de 2016

Couldn't be happier! First time having to buy a car on my own and I was a nightmare thinking about having to do that. Can honestly say that every single person in this dealership helped make it happen. Frank, David, rob and James were all beyond helpful and made the process so much easier than I ever thought it would be. Love my Audi and recommend them to EVERYONE!

D & A

15 de ago. de 2016

We were in a time crunch to find a second car and spent the weekend checking out Audi's and BMW's around Portland. We ended our weekend hunt at Audi Beaverton and the process was seamless and we were able to drive home in a 2013 Q5! Andy was quick to get us through the process, treated us fairly with no pressured sales tactics! By the end we wanted him to get the sale of the Q5 too! He even drove out to our home later that evening to deliver something we left at dealership. We are very happy with our experience and service from Andy. The last 5 cars we purchased through a broker...I never thought We would buy from a dealership again, but now I stand corrected.

rachelhsu

14 de ago. de 2016

After a horrible experience at another Audi dealership, I nearly gave up on buying a brand new 2017 Audi A4 Prestige. However, Juan at Audi of Beaverton, did the impossible and found me my dream car! He went out of his way to make sure I follow every step in order to secure the car. He is also an incredible person, our experiences in person were excellent. The dealership gave me a great price for my trade-in, higher than the price the other Audi offered. Juan made my car shopping experience fun and perfect!

HappyDriver

14 de ago. de 2016

I brought my car in for a routine service and my car and I received excellent attention. I had chosen to wait for the car and they finished ahead of time. The dealership was even kind enough to clean the inside windshield, which had developed a terrible glare in the summer light, as well as wash the car.

J.Thomas

14 de ago. de 2016

Audi Beaverton went the extra mile in earning my business. While I was researching my next vehicle, the staff did a fantastic job staying appropriately engaged without being pushy or over-assertive. I felt like they truly put me as a consumer at the center of their efforts, worked to create the right purchase package, and made the end-to-end process smooth & seamless. Very impressed with the overall experience. Special shout outs to Paulina, Von, and Frank for their efforts.

Happy Audi customer

12 de ago. de 2016

Was so glad to work with Shane Randall at Audi Beaverton. He was professional and so helpful working with me to find the perfect car at a great price. The process was quick and painless and I highly recommend him and Audi Beaverton to any potential buyer.

kp2575

11 de ago. de 2016

It's always is a pleasure to deal with Audi Beaverton, from the sales process to the service process, everything is done in a professional and respectful manner.

sarahbt62

9 de ago. de 2016

I purchased my Audi A4 wagon four years ago and have nothing but wonderful things to say about this dealership. My experience in purchasing the vehicle from James Fitzgerald to my scheduled service appointments have been nothing but exemplary. If you're looking to purchase an Audi or looking to service one, I highly recommend this dealership!

Jim

8 de ago. de 2016

I have always found Sarah to be friendly and professional. She seems to know what she is talking about when a problem is described to her. I have never had a bad experience with the dealership, parts department or the eastside service center.

RJ

8 de ago. de 2016

I worked with Andy Estrada to put together the Q7 I was looking for and the equipment on it wanted, and didn't want. Andy did an excellent job of listening to me, understanding completely what it was I was looking for, and finding that car to fit my needs.Sigve Friedle managed the lease part of the transaction, and again, was excellent at listening to my questions or concerns before he answered. The lease process was a very simple and to the point process.Tony put the finishing touches on the Q7 selected and made sure it was ready when I arrived to pick it up. He patiently took me through all the key steps of how to understand the basics of driving a "computerized rocket ship" on wheels. His follow-up, and that of Andy, were just excellent.I don't miss my Tundra one bit.One of the key final comments is just on Beaverton AUDI: I never was under any sales pressure, and I was always treated with respect and common courtesy. I would highly recommend BEAVERTON AUDI to anyone looking to join the AUDI family.

BradJ56

6 de ago. de 2016

I had an excellent experience working with Tony. He was very knowledgable and friendly. I would be very comfortable recommending Tony to others interested in buying an Audi.

Ron Sparks

4 de ago. de 2016

We brought our 01' A6 in to have a service done along with diagnosing and repairing a coolant system issue. The service was very good.

Keepingupwiththejones

4 de ago. de 2016

Larry at Audi Beaverton took such good care of me during my service appointment. It made me love my Audi even more!! The mechanic team was so fast and efficient as well. I wish more company's run there business this way!!

LEK

3 de ago. de 2016

Friendly and efficient service and owner informed of ongoing events including when the cleaned car will be ready. Future maintenance also discussed. Have gone there for 10 years in a row since buying 2005 Audi S4.

nataliemkulaga

2 de ago. de 2016

Paulina is rad. She spent MULTIPLE days over multiple months helping me make my final decision. She helped me find exactly what I was looking for.

phary1

2 de ago. de 2016

Very professional and high quality of service!!! Chris was top notch and provided a loaner car for my family to use while are vehicle was being serviced. Couldn't ask for anymore.

ValerieL

2 de ago. de 2016

We ordered a vehicle a few months ago and were finally able to take delivery yesterday. Lawrence came in on his day off to handle our paperwork, and Paulina went above and beyond to familiarize us with the car. I'm extremely impressed with the level of service we received!

demosa

2 de ago. de 2016

I've driven BMWs for years and have never experienced this level of quality of service. I love my Audi A4 and I'm happy I bought it at Audi Beaverton. Their service department excels !

Gary Boyer

31 de jul. de 2016

Alex Reath is a credit to Sunset Audi. As a life long car guy it drives me crazy when I visit a dealership and I know more about the product than the salesperson. His depth of knowledge, passion for cars and his ability to convey the nuances that he knows will matter to me have put two Audi's in our driveway. In addition, he is professional, polite and always follows through. I look forward to the new S4 arriving so I can upgrade mine. As my other half likes to tease me - the new car scent is starting to fade! I will definitely be back and look forward to working with Alex.

DougFish

30 de jul. de 2016

Our sales rep Heather was amazing. She worked her tail off for over a week to find us the right car and the perfect deal to make it work. Very impressed.

Shastalily

30 de jul. de 2016

We bought our Audi Q3 and love it. We were pleased with Beaverton Audi and especially our experience with Heather Tiblier. There was none of the usual auto sales routine.. Did a test drive and then sat for a conversation on what our options were if we wanted to purchase. We loved the car but could have easily walked if the people there had gone down the high pressure route. Heather helped us find the exact car we wanted and spent time showing us all the great features the vehicle had to offer and how to use them. We were very pleased with our experience with Heather and the rest of her team at Audi.

Hscheer

29 de jul. de 2016

Josh Rice was a wonderful salesperson to work with. He was very kind and wasn't your typical car salesman. He listened to us and made us a great deal. I'm very happy with my purchase and the service I received. They want lifelong customers, not a quick buck.

Audi A4

29 de jul. de 2016

This was car buying made easy. I knew exactly what I wanted and Tony Yan worked diligently to get me into my car. Had I known it was this easy, I would have gone to Beaverton Audi years ago.

HDC

29 de jul. de 2016

Customer service got way better after my case was handed to Amy from the first employee. It was not a good experience initially because I had to make a second trip back to show the manager exactly how and when the problem would occur. After the case was handed over to Amy, she called me up for details of the problem and to make sure that it has been fixed. Amy was very knowledgeable and friendly.

JAG

28 de jul. de 2016

We were very pleased with the overall experience with Audi Beaverton. The showroom was new and the lot was full of great selections for us. Josh has such a great calm demeanor and was able to educate us and help us make a decision on our new purchase.

Sol

28 de jul. de 2016

Good better best Never let it rest until the good is better and the better is best.Good location comfortable waiting lounge, very friendly people

vpritchett

27 de jul. de 2016

My fiance and I just wanted to thank Heather Tiblier for hands down the best car purchase experience we've ever had. We didn't feel pressured like we usually do when car shopping. She was very patient, knowledgeable and did everything she could to make the deal work for us. She even came in on her day off to ensure a smooth transaction. The experience was so pleasant that we ended up getting 2 new Audis! Thanks, Heather! You Rock!Victoria & Tyler

Coastal guy

25 de jul. de 2016

The experience was excellent. Our service person (Chris) advised us the total way through. Even gave us the loaner car over the weekend--while a part was ordered for the A6. We were able to get back to the coast--and then come in at our convenience later on. Couldn't have work out better for us. Thank you.

New audio 1234

23 de jul. de 2016

We pretty much knew what we wanted so Tony just had to help us get the best price we could. He did a fine job and was very attentive to detail.

CATS

22 de jul. de 2016

No one does it like Audi (eastside location)! Attention to detail always! I would never take my car anywhere else. This is a very polished team of employees who care about delivering top-notch service.

Bryant. T

20 de jul. de 2016

I had a really great car buying experience at Audi of Beaverton. Although I was not in the market yet for buying a new vehicle my wife brought me down on my birthday. She had arranged everything with Clint the previous day. She informed him that i would need convincing to purchase. Clint did an outstanding job of trying to find the car i was NOT looking for :). He made multiple trips back and forth between dealerships looking keys, looking for vehicles, and checking pricing. He finally found my A4 with everything I wanted. Once the decision was made it only took a short time to negotiating the price. Clint even took the time to schedule his rim guy to repair a couple of scraps on my both of my damaged rims. Thanks Clint for the wonderful experience. This is by far my best Used car shopping experience ever. Certified Pre Owned is the way go. Will definitely return for my next vehicle purchase.Thanks Clint, Audi of Beaverton

scottn

19 de jul. de 2016

We had been looking for the right solution to replace a car for our family for months before visiting the Audi Beaverton website. Kathleen was very responsive to my online inquiry and our saleswoman Heather was professional, knowledgeable and took time to understand our particular needs. The whole team helped us find the perfect fit for our situation - and made the buying process quick and easy. Even on a late Friday afternoon! We love our CPO A4 and look forward our new relationship with Audi Beaverton!

Vicki58

19 de jul. de 2016

Routine service for my new car. They got me in at my convenience, had a great loaner for me and had my car done when they said they would.My second visit here and remain very impressed!Thank you Audi.

Galen123

19 de jul. de 2016

This was my one year check-up. I fully expected to pay at least $100 for this service. It cost me $0. Because my service rep thought I had waited too long, he also threw in the cost of wipper blades at no cost. I was pleasantly stunned. Thank you for a painless experience. Galen Davidson

Don

19 de jul. de 2016

Tony did an excellent job in selling our new Audi TT. His integrity, honesty, and non-aggressive salesmanship is the reason we purchased our new car from Sunset Motors. Tony's follow through and ability to work for the customer truly made this car buying experience a positive one. It was a great experience unlike others that we've dealt with.

drewmangroup

19 de jul. de 2016

I recently began an A3 lease after leasing a BMW 320i. The experience at Audi Beaverton was excellent. Heather Tiblier was a very easy saleswoman to work with. I had a target price in mind and she helped me get there - overall I think I got a great deal!I also had to turn in my BMW and Heather went out of her way to pick me up from the BMW dealer (30 min each way with traffic!). Again, making the whole process extremely easy. The finance team at Audi Beaverton is excellent too. The whole lease process took less than 25 min.From start to finish, the Audi Beaverton team was great to work with!

jsmith23

18 de jul. de 2016

I was in and out of the dealership with my loaner really fast. Brittany was great. The experience could not have been better. I will be back.

daveg

17 de jul. de 2016

From the initial discussion to delivery of the vehicle, Tony did everything right! Always helpful with absolutely no pressure. Most comfortable buying experience I've had.

Morten

15 de jul. de 2016

The service was as easy and effective as possible. They took care of some small detailing at no charge and had the car ready on time. Sean kept me updated using text messages through out the day.

dongzhe

15 de jul. de 2016

Very awesome and fun experience to purchase a nice Q7 from Audi Beaverton, and I do recommend your guys to check out Audi Beaverton if you have any plans to purchase an Audi in the future!

Jeff Sq5

14 de jul. de 2016

Great service. Timely, professional and courteous. Brittany was very accommodating and was able to schedule me in on very short notice as I was on vacation away from home when I suffered a tire blowout. Facilities was top notch and the nicest of any Audi Dealership that I have been to.

Laura Martin

13 de jul. de 2016

My first oil change with Audi was a fantastic experience. I was treated like a special guest and the car was finished before promised! Very impressed.

Reinholdt06

12 de jul. de 2016

Super friendly and it was a great relief to have them drive forty five minutes up from Portland so that I did not have to return the courtesy car myself.

AudiGuy

12 de jul. de 2016

I just wanted to take a minute to commend Audi Beaverton on the best service experience I've ever had. From being welcomed on time, to arranging an Uber to work (and promptly arranging the return trip), everything was smooth, efficient, and easy. The service advisor even tracked my inbound Uber, met me as I got out, and walked me to my car, which was washed and ready. No waiting! With regard to the service, the maintenance was completed correctly, and they resolved the one issue with the car no questions asked (under warranty). This is the third car I've had serviced at Audi Beaverton (over 10 years), and I've always had great service - this service was at a totally different level.

Cin

12 de jul. de 2016

Customer service and the service to my vehicle were good but the waiting area falls a bit short: although refreshments are offered, there are no tables near the sofas; the sofas are designed for 6' men (very deep); a 'cold' environment. I know this has no bearing on my car service, but I'm accustomed to the Portland Lexus waiting area. Audi east side fell short.

Luong Tran B.

11 de jul. de 2016

This is my second Q7 I've bought from this dealer with the same sale man, Patrick Curb. I dealt with him in 2012, he was the best sale person I've ever seen, that's why I contact him again for my 2017 Q7.

Mikim

11 de jul. de 2016

I'm an out of town buyer from Seattle. Was in Portland on vacation and just walked in to test drive a Q7. Patrick gave me such a good experience even though he knew my chances of buying (being out of town visitors) are low - that I decided to give him my business solely on the customer service he provided. And that customer service continued with follow ups - making sure everything is handled with little effort on my end. Best experience I ever had buying a car If I'm buying another Audi (considering it....) I'm giving these guys my business.

Gruffer

9 de jul. de 2016

Tony and the crew at Audi Beaverton are first class all the way. Tony made sure I was absolutely satisfied with every aspect of my experience. I wouldn't hestate for a second to recommend Tony and Audi Beaverton. Thanks guys!

1toughcustomer

8 de jul. de 2016

My service advisor, Larry is exceptional. He manages the entire process professionally and makes certain that the service is completed per spec. Thank you Larry!

Susan Jackson

7 de jul. de 2016

I could not be more pleased with Shane and all that he did for me. His expertise, teaching, patience, kindness, and calm demeanor made my new-car buying experience an easy, positive, and pleasant process. I highly recommend Shane.

Rob715

3 de jul. de 2016

I went in knowing what I wanted and they were committed to making the experience work for both of us. They were willing to negotiate and offered me a fair deal for a great vehicle.

Jbayat

2 de jul. de 2016

We were able to test drive the vehicles we wanted and Tony knew the details right off the top of his head. As the car was getting ready we had an amazing chat about cars.

Kari H.

1 de jul. de 2016

We had an amazing experience at Audi Beaverton!! They have an outstanding sales force and a beautiful new showroom. Their hassle-free purchase process was the best. And we love our new A4! Thanks Audi Beaverton!

Diana

30 de jun. de 2016

I have always had a wonderful experience and timely service, both Sarah and Nicole have been helpful and gracious, have accommodated my schedule, as long as I own an Audi , will go there :).

Weldino

29 de jun. de 2016

Sunset Audi east is the best place to service your Audi! The Peoplenare awesome and the service is perfect every time, they walk you through every detail and work with you in all fashions. Will always service my Audi cars here for sure!

mjhpdx

29 de jun. de 2016

We've always been happy with the caliber of service we've received from Cory and staff at Sunser. It's a major reason we remain loyal to the Audi brand

Bears670

28 de jun. de 2016

From beginning to end, Tony Yan made my car shopping experience so enjoyable and as painless as possible. We never felt pressured or manipulated throughout the buying process, Tony was very straightforward with us and directed us to several options based on what we were looking for.In the end I was able to get a great deal on a car, and Tony made such a great effort in ensuring our car was in excellent shape before we drove off. This was definitely one of the best car shopping experiences I've had.

kimrigney2

28 de jun. de 2016

I worked with Tony Yan, who helped guide me through every step in the process. He was great to deal with and paid attention to every detail! He went above and beyond in ensuring that the certified car i bought was delivered to me in fantastic condition. I would definitely recommend Tony and the selection of cars at Audi Beaverton. Thank you.

Laciec

27 de jun. de 2016

I brought my car in for diagnostic and heard back within 3 hours what needed to be done. They replaced both front axels and had it to me the next day. It was very convenient and well done. I will definitely bring my Audi back to Sunset.

Flanda

26 de jun. de 2016

We loved workin with Tony, his awesome and has a great sense of humor! Thank you tony for everything being patient, understanding and a friend. Thank you tony! Also all the staff was amazing!!!

Q5owner

26 de jun. de 2016

Excellent service.!Friendly , knowledgable staff.Loaner cars a huge plus.Appointment available immediately, and during a time of day convenient for me.

Rob

26 de jun. de 2016

We recently purchased a 2012 A8L from a non-Audi dealer in Grants Pass, Oregon, where we reside. As owners of a 2001 TT we had previous experience with Audi Beaverton and had always been pleased with our visits. I sent a note to them requesting the history of the A8L, and what potential service items might be needed. Corey Maslen responded with the information requested and suggested we bring the car in for a service diagnostic. We made an appointment and were scheduled to coincide with a trip to Portland on very short notice.Upon our arrival we were greeted cordially and met with Amy Stoica, a Service Consultant. She was extremely attentive to our desires to determine the condition of the car, any potential needs it might have, and very patient with our questions as a result of our being so new to and unfamiliar with the car. All of our concerns were addressed, all questions answered with reasonable answers and explanations, and we felt much more confident about the history and condition of the car as a result. While waiting for the car we met Juan Bautista in the showroom and in conversation mentioned we were overwhelmed with the technology, features, and options the car affords, and were having difficulty trying understand it all. He took it upon himself to give us a full tutorial as though we had just purchased the car from him and he was delivering it to us on the spot! That was a very generous offer of his time and expertise and very much appreciated.All in all it was a pleasant, courteous, and educational visit. As a result we are now much more confident with our purchase, better understanding the car's capabilities and features, and enjoying it immensely.Thank You All Beaverton Audi, Rob and Rena Ferrero

Bradley Clunes

25 de jun. de 2016

Thanks for taking care of my TT, the experience was great with a loaner car and seamless transfer of cars. Keep up the great work and I will see you for regular maintenance work in the fall.

Clete Eastwood

25 de jun. de 2016

Recently purchasing my first Audi, I brought it to Beaverton Audi's Airport Way Service Center for my first service. Nicole Jarneski made the experience a pleasure while seeing that all my concerns were thoroughly addressed. Of note was her attention to detail in seeing that all warrantee issues were covered, along with bringing Audi Care to my attention. Having purchased this slightly used A4 in Kirkland, WA while under warrantee, I still had 'used' car reservations. Picking up my car the next day, loaner car and all, I was able to leave my used car apprehensions behind and drive away in my 'new' A4 Quatro.My sincere thanks to Nicole and staff,Clete Eastwood

kimmymac

24 de jun. de 2016

This was my first experience buying at Audi of Beaverton, but not my first rodeo! I've bought quite a few cars and never have I received such wonderful service as I did at Audi Beaverton. Heather Tiblier was a pleasure to work with. She answered questions and provided clear pricing information which was a huge help! Lawrence walked me through all the paperwork and explained everything - it was the smoothest car purchase I've ever made. Lawrence even followed up with USAA to fix an error that was really their mistake! It is clear that the employees here work as a team and it makes for a much better experience. Fantastic dealership!

Audi fan

24 de jun. de 2016

Tony Yan and his colleagues at Sunset Audi continue to provide excellent service. From the test drive and purchase of my new Q7 to follow up for a few minor issues, Tony's attention to detail and continued communication is greatly appreciated. He is a pleasure to work with and every reason for my continued business with Sunset Audi.

Columbia

23 de jun. de 2016

I have been dealing with the deactivated voice command on my cabriolet since I bought it in March at another dealership in another state. It seemes that Audi Beaverton is the only dealership that was able to fix the situation and reactivity the voice command. None of the other dealers including Audi were willing to handle the problem of a deactivated voice command system. You did it Beaverton Audi and I'm grateful. It works to my satisfaction and activation was quick and easy. Thanks

AnotherNikeGuy

21 de jun. de 2016

Jeremy was exceptional in ensuring our best interests were well represented throughout the no pressure process. We test drove twice, switched model and colors a few times, thought about it over the weekend, even took lunch break with zero pressure whatsoever. We walked away from yet another Audi experience very satisfied. Can't wait until the new Beaverton facility is completed!

Ranger456

19 de jun. de 2016

I came in to test drive the car and if I liked it, I was already pre- approved through our credit union to purchase it. My spouse was unable to be there and I was told I would not be taking the car home today without his signature. Four hours later, after I called my credit union and had them talk to sales manager I was able to proceed, and in fact take the car. During entire sales process there was a complete stranger sitting at the table with us.... As I gave all my personal information to the salesman. When it came down to signing papers I was brought into finance office and door closed for privacy. That did not make any sense to me. I felt like nothing was kept private about my information. There were a few things about the car that needed service work, which we had brought the car back the following week for. We were given a very nice loaner Audi to drive for a few days until work was done. Two weeks later we got a call that we could come get our car. My husband drove 200+ miles to trade cars and when he got there, the work was not done. They said they would deliver my car when it was finished. I got a call, they had ordered the wrong part and it would be a few more days. I am beginning to wonder what is going on??

acura2013

18 de jun. de 2016

Thanks for checking on the issue Lucas, for sure you made me change my thoughts about your place, in the future you will be the first person if I want to make a deal

jcallip

18 de jun. de 2016

I was interested in a new Audi A4, So I went to Audi Beaverton. Worked on the initial visit with Juan. He was great and answered all my questions, we also test drove 2 cars.The next day I returned to look at an A4 I saw online, Juan was out of town so I was helped by Heather, we test drove, and then bought a car. Heather was very knowledgable and helpful throughout the entire process. I would highly recommend this dealership to those looking for an Audi in the Portland area.

reis1

16 de jun. de 2016

Recently picked up a 2016 S4 from Audi Beaverton and from start to finish their service and expertise was exceptional. I will be back again I'm sure! Thank you!

Apolley202

14 de jun. de 2016

Car was making a weird noise so dropped it off to be fixed. Fast service, everyone was super friendly and went above and beyond to make me feel comfortable and answered all of my questions. Car was fixed in a timely manner and was cleaned up and looked brand new. Will buy all my future cars here and will hav them services as well.

Terrence Niedermeyer

13 de jun. de 2016

Working with James Fitzpatrick was a pleasure. I spen several months looking for the perfect Q7 TDI and James was able to find it for me. I will definitely come back and recommend James and Audi Beaverton to my friends.

PNW Cruising

13 de jun. de 2016

The team did a wonderful job scheduling me, and Dustin had a loaner for me to borrow. Upon pulling up - each and every team member was friendly and offering assistance or smiles. My car was even finished early with its service check up!

simantiks

11 de jun. de 2016

Tony was very helpful and informative on the car I was interested in. Very professional with good insights into the inventory on the lot. Cars were clean and as advertised.

Luong Tran B.

9 de jun. de 2016

I am buying two new Audi Q7 from this sale man, Patrick Curb. An honest sale man, friendly, helpful. I'll come back this dealer again. This dealer made me love Audi.

Sayaka

9 de jun. de 2016

I was very pleased with his service. He was very helpful to pick a right car and very patient with me. While I was nervous about my first lease he was very informative, kind and attentive to my needs.

JEFredericks

9 de jun. de 2016

Tony was great to work with when I visited Audi Beaverton for a test drive of the A3 and A4. He was knowledgeable about the vehicles and easy to communicate with. After identifying my vehicle wants he was able to inform me about the Audi details as well as other makes' pros/cons, which has been very helpful.

Holden

9 de jun. de 2016

I was very pleased with my service. My car was in the shop for 10 days. Having a loaner car was the best. I have three kids that all play sports, so that was a life saver. All the communication that was going on with my car was handled beautifully by Sarah. I actually feel like I made a friend. Very easy, very nice. I will definitely continue to have service done on my car here!

Magoo

8 de jun. de 2016

I just leased a new A4 and received impeccable service from Tony. He was very informative and knowledge about the car, while also thinking customer first. He was also on top of things and attentive to my needs. Unlike other dealerships were you feel like you are being taken advantage of, Audi Beaverton takes great pride in their customers and taking care of their needs.

Porscheman

7 de jun. de 2016

I was in need of a fast transaction. I knew exactly what I wanted and that they had a few Q5's in stock that were very close to what I needed. I talked with Paulina and explained my situation. She was great to deal with and made things very smooth and efficient for me.I appreciated they understood my time constraints and made the transaction fast and painless.Lloyd

pdxsince08

6 de jun. de 2016

I went in just looking for some information. I was very impressed with the reception team especially. They looked very presentable and professional. This was different from any dealership I had be to in the past.

dolores

6 de jun. de 2016

Knowledgeable sales, no hard sell. Made the experience easy. Paulina spent a lot of time over several visits to make sure that we could make a decisions between two different cars. We walked out with the TT convertible!

Vicki58

6 de jun. de 2016

The MMI malfunctioned in my S5. Sean got me in at Airport way the next morning. I was provided with a great loaner car and Sean kept me up to date on how things were going as the part needed to be brought in. I requested a couple of things to be done on the car and he took care of the one that he could and gave me a phone number for someone to help me with a ding in my door. I had a Mercedes before and am really glad I switched to Audi. Thanks Sean!

heatherq5

6 de jun. de 2016

I purchased the service package when I bought my Q5. I continue to get great service with Beaverton Audi. The care comes back in great shape, and the service managers are super-friendly and easy to work with.

LovemyA7

4 de jun. de 2016

I had been looking at getting a new car for a while and found the perfect one at Audi Beaverton. I'm extremely busy and have very little available time so most of the negotiating was done through email or over the phone which made the process painless. He listened to my concerns and needs and structured a deal that gave me several options. When I came to the dealership James took me through the car and made sure I was in and out as quickly as possible. These cars aren't cheap but they are amazing and beautiful. The best driving car around.

Helemai

3 de jun. de 2016

I contacted the dealer with a very specific interest at 2pm. By 5pm I was in the dealership attended by Patrick. Before my arrival he had prepared the car that met my interest as well as a proposal on my trade. A quick test drive later we discussed numbers and were into paperwork. Between David and Patrick the paperwork process was done with the utmost efficiency and I was in my way. Overall, a great experience.

Mdpdx

30 de may. de 2016

"Our business model is designed to eliminate much of the hassle traditionally associated with servicing your vehicle at another dealer and independent repair facility." -- my ma and pa shop can keep track of my service better than your complex business model. Beyond 1 simple request, ie 2 request, your team can't function. I asked to address an oil consumption issue and check the transmission. The transmission got addressed. Once that was accomplished it didn't reset mileage requirements...so you actually wanted to charge me to flush transmission fluid during the 75k maint when it was obviously done when you put in a new transmission...business model of using boilerplate answers is frustrating at best. Then on to oil...you charged us for an oil consumption study on an A3 when it is a know problem...and then never changed the oil filter (twice during the "study") which was supposedly one of the #1 causes. Hopefully Openbay.com gets more Audi service garages signed up.

jwehling

29 de may. de 2016

I recently leased a new Audi A4 from Tony at Audi Beaverton. He worked with me on a complicated (underwater) trade-in. Very helpful, yet not unctuous; low pressure, yet just the right amount of tenacity. I would recommend working with Tony at Audi Beaverton!

Luisb622

27 de may. de 2016

I have been looking to buy an Audi for some time. I had talked to several dealerships and Mark and Audi Beaverton won my business basically . Easy to work with, listened to what I wanted and needed, no pressure, gave me a great value on my trade in. kathleen Young worked with me through email and phone and she was fantastic, then Mark took over. Very professional and accommodating , they stayed with me until 9pm even though they close at 7, that way I wouldn't have to come back from Portland. I recommend Mark and Audi Beaverton for great car buying experience and a just as good deal.

Power

26 de may. de 2016

Corey Maslen is my favorite Audi specialist at Sunset Audi. He is very knowledgeable, responsive, and friendly. He listens to customers and is always willing to spend time to find a solution together.Very lucky to have him in the nearby Audi Service center.

Stella

26 de may. de 2016

After buying my first Audi, I had it serviced at the Eastside Portland Service Center located nearby the airport. The service I received was like nothing I have ever experienced before. The entire staff was courteous, efficient, and thorough, especially my appointed representative, Sarah who also kept me informed in the timely manner. I honestly cannot think of something that could have made my experience better other than greeted at the door with a latte. Just validating my good decision to purchase an Audi!

Kordmiller2atgmail.com

24 de may. de 2016

I would like to recommend Tony Yan on making my purchasing experience quick and stress free. He worked with me on a trade in and helped me out to get my payments within my budget.Thanks for your service and I look forward to working with you in the future.

Zimminc

24 de may. de 2016

Beaverton Audi East is my go to for service needs. They always great you with a smile, do quality work, and make sure your experience is as pleasant as possible.

jparker

23 de may. de 2016

We recently purchased a use Audi A6 from Tony at Audi Beaverton. He was great. Low pressure, good communication, and worked hard to ensure we were satisfied with our purchase. We would recommend working with Tony at Audi Beaverton!

bahama1

23 de may. de 2016

We used an online system and Heather was very responsive to our request for a meeting. She was incredible to work with. Very honest and Attentive. Sigve was very professional and the financing was by far the easiest and relaxed that I have ever been through when buying a car. No pressure just a concise outline of the pros and cons for each item

pam

22 de may. de 2016

I had a great experience purchasing my certified pre-owned Audi Allroad. Heather was very attentive and yet gave me the space to make up my mind. She is knowledgable about the product and when a question came up that she did not know, she immediately found the answer. I highly recommend working with her and this dealership.Sigve was excellent in providing and explaining options. He was thorough and we got thorough the process in a timely manner.thank you

Leo

22 de may. de 2016

Called in and ended up talking to Craig. He was very cordial and pleasant to speak too. My situation was interesting and difficult, but he still opted helped me out, when he did not really have too. Epitomized great customer service.

Steppo

17 de may. de 2016

Sunset Imports just sold me a new Audi. I have never had such an effortless and pleasant experience buying a car! No pressure, no tricks, no handing you off to four guys while the deal is underway. My salesman Craig, was informative, and conversational throughout. All my questions were answered clearly, ...as this new Audi has lot's of features and technological additions which assist the driver. A niggling concern was handled quickly and professionally by the Service Advisor, Larry. All in all, I really had a positive buying experience with Sunset Imports, and would not hesitate to recommend them.

not_Audi

17 de may. de 2016

I own a A4 and I have been a customer since 2005.Every time I bring my car for service, something new breaks down almost the very next day.I am reasonable and allays gave them the benefit of the doubt thinking that it is normal or a coincidence.About a year ago, I picked up my car and found that the rear break lights broke down.It was a Saturday and the service shop was closed so I decided to take a look myself. I opened the trunk and noticed that the back right cover had a piece of rubber sticking out. Basically, when you unscrew the cover, the plastic cover comes with a rubber lip to prevent water leakage. About 1/3 of the lip was sticking out. The cover had obviously been removed and not placed back correctly.I know I did not do this and no one else touched my car outside of the dealer so I took this to the service office but they denied any wrong doing.I loved my Audi and was pretty sure that my next car would be a Q5 but now I can't wait to get rid of it. ...Don't trust them!

jfvineyard

17 de may. de 2016

My vehicle had a difficult problem to diagnose and even more in-depth process for the repair. Sunset Eastside displayed excellent customer service; and more importantly, they were able to accomplish a factory authorized fix to a complicated problem. I have taken more than one vehicle to this location. They have always exceeded my expectations.

rockdoc590

16 de may. de 2016

I have been dealing with Beaverton Audi since the purchase of my car there in November 2011. I have always had caring knowledgeable people providing service with a smile and consideration. My most recent visit a week ago was for 2 routine service items that required keeping the car overnight and a loaner vehicle. The work was done quickly, correctly and efficiently. My problem with the dealership involves the seat in the loaner and the return of my own car at pick up. It seems most of the personnel which move these cars around are small and short. Almost without exception, when I get into the car, the seat is so far forward I can barely get in. When my car was returned at the end of the service, the situation was the same. I could not get into my own car. If you move the seat forward, move it back when you get out. It is just simple consideration. This issue is a small side nuisance but one that needs to be addressed. Overall, I am very satisfied with the dealership.

happy customer

16 de may. de 2016

the overall experience was good, staff were very helpful and anxious to please, they were very flexible and left a good impression, I will come back when I am changing our second car in August!

JEANINE BRUINSMA

16 de may. de 2016

Asked if any coupons and Nicole was more than happy to help me out. I would request Nicole, every time I need a milage service.

Scottdumbass

16 de may. de 2016

No complaints Paulina was awesome to work with be sure to ask for her when you go there. I don't remember anyone else but it was pretty easy to buy a car

GloriaE

15 de may. de 2016

I purchased my first Audi Q5 from Patrick in 2012. My husband wanted me to have a safe car for me and the kids. He reciently read about some of the new safety features, called Patrick and within a few hours I was in a 2016 Q5. Patrick made the whole process so easy for me and he is always so polite and helpful. I wish all sales people treated me with as much respect as Patrick does!

tomw

15 de may. de 2016

I recently purchased my 3rd Q7 from Patrick at Audi Beaverton. My previous experience with purchasing cars was not pleasant. Before purchasing my first Q7 (which was a certified used car), I was ready to purchase two other cars from separate dealerships but they made me wait so long I got irritated and left. Patrick and all the other staff at Beaverton did just the opposite - they wanted to understand my needs, they rarely made me wait more then a few minutes and I walked away pleased with my purchase and having no regrets. My next two experiences were exactly the same. The service department (specifically Corey), always makes me feel like I am his only customer. Before my experience with Patrick and Beaverton Audi, I had no loyalty to any dealer and hated the idea of having to buy a car. Now, I look forward to it and can't imagine going anywhere else. BTW - The last car I purchased was a 2017 Audi Q7 and it is truly the most amazing car I have ever owned. There is nothing about the car I dislike and so many things I absolutely love. This car is a game changer!

Audifan

13 de may. de 2016

We purchased a slightly used 2015 Allroad from Craig Fleishman at Audi Beaverton. Although I initially discovered several scratches on the car when I arrived home, Craig responded immediately and the dealership agreed to pay to have them removed without any argument. I was very pleased with the dealership; kudos to George, the general manager and especially to Craig who made sure the entire process went smoothly. I definitely recommend buying from Audi Beaverton.

Michele123

12 de may. de 2016

Service is wonderful. Nicole had always been great. We will definitely consider our next car an Audi as the experience has been the best ! Thank YOU

ArmenB

12 de may. de 2016

Took the car in for the excessive oil usage repairs and not only did they handle those repairs with high integrity but most gracious and courteous repair team exists at the sunset audi dealership

MZ

10 de may. de 2016

I had a positive experience. From check-in to the ride back from work, everyone was very nice and I've been kept constantly updated on the progress of the work.

Audi again

8 de may. de 2016

My wife has been looking at all the manufacturers to find a specific fit. Tony managed to find that for us. We arrived at the dealer 20 minutes before they opened (as we can stand car sales) when out of no where Tiny appeared to offer his assistance. He showed us a few cars and said he would do his best for us. When the dealership opened Tony got us some keys to the new Audi Q3 and it was just what we were looking for. We struck a very easy deal with our trade in. Buying a car can take some time but Tony went out of his way to be sure we were take care of including snack bars, coffee, and water. The purchase was a breeze. We were even out in time for Mother's Day dinner. We can't thank Tony and those at the dealership enough for make this a great experience. If you are in the market for an Audi, new or used or not sure, you owe it to go see him. (This is not a paid advertisement.. Lol)

Mjw2106

7 de may. de 2016

Tony was easy to communicate with and work with on the sale. It was easy to coordinate tests drives around my busy schedule and the buying process was fairly quick.

john

6 de may. de 2016

I have a new Audi 3 and the primary reason I took the plunge is because Clint Carden was so helpful and reasonable. I did research before I went and without pushing Clint gave us a great deal on a fantastic car. If anyone out there is looking for a fair, helpful, knowledgeable sales specialist they should ask for him by name. BTW - I love this car!

Gonzo

5 de may. de 2016

Great experience from start to finish. I can't say enough about the service center on Airport way. They are in constant communication with you, so you are not left wondering what it going on.

Louise

5 de may. de 2016

Tony was very timely in his communication which I really appreciate. Despite the fact that I changed my mind on color mid way through, he found us a car quickly and communicated right away.

EB2016

4 de may. de 2016

Juan was super easy to work with and helped me walk away with the car I wanted. He worked with me on price and made sure I was happy. Everything was very efficient and straightforward and he made buying a car a pretty easy and simple process.

jon111

3 de may. de 2016

I came in for my 5K checkup and noted with the tech that my seat was dirty. He recommended an Audi product but before selling it to me he tested it and cleaned the seat - over and above!My only note would be I waited in the lobby since it was not going to take too long however I was not able to find an outlet (my cell phone battery was low)

RStClair

3 de may. de 2016

Promised to make our car buying experience premium in the first few minutes of our visit and Craig nailed it. Informative, thorough and easy. Best experience to date in our 20 yrs of car buying.

AnnsAudi

2 de may. de 2016

I was glad to have Sarah again as my Service Advisor. She has been pleasant, knowledgeable and informative each time she has represented Audi. My car was returned in a timely manner with all systems working as I expect. Kudo's to the service crew!I also inquired about the TDI emissions issue updates. One valuable bit of info was to definitely apply for the Goodwill Package. I appreciated that corporate outreach.

Greg P.

2 de may. de 2016

I HATE car shopping. It takes me a long time to make up my mind and I try to do a vast amount of research before buy.... anything. Car dealerships are notorious for applying huge amounts of pressure to "get in that care today".. like the local BMW dealer. Craig F., his sales associates and management supporting him have been phenomenally patient and supportive. No pressure! Thanks Haven't purchased yet and if I decide to purchase an Audi, it will be here and I'll be updating the review to reflect how well they do on price, service, etc.

catandjim2011

2 de may. de 2016

Beaverton Audi service department is the BEST.. A4 had a mechanical problem and had to be towed to the service department on a Thursday eve after they were closed. The service department called me at 7 am when they opened to let me know they had my car and were working on it.. At 7;20am I had a driver pick me up at my house and bring me to Beaverton Audi where I had a loan car in 10 minutes and was out the door and was only late 15 minutes to work. They called in the afternoon to let me know they fixed my car. Beaverton Audi customer service exudes the exact example of how customer service should work. They were kind, prompt and did a great job. Thank you for saving the day

Shoemaker2

1 de may. de 2016

I had a great experience with Sunset Audi. James Fitzpatrick was great to work with! He was focused on what my needs were and what I wanted in my first Audi and was able to deliver.

Joe

1 de may. de 2016

My experience at the Audi Portland Service Center was thorough and efficient. I appreciated the way my concerns were addressed and the efficiency with which the service was carried out. Thank you too for the shuttle ride to/from Shari's. I felt very comfortable and cared for at this service center. Thank you.

CNLee

1 de may. de 2016

Nicole and David were very professional in providing me all the details related to the service and repair performed on my vehicle. They provided me frequent updates along the way, made sure I am totally taken care, and accommodated to my busy schedule. Service was truly exceptional.

3mlarson

1 de may. de 2016

We bought our second vehicle recently, and it was great. Alex gave us all options, information and test drives we needed to make our final decision. The financial part was easy too,

Roxanne

30 de abr. de 2016

Everyone at audi in beaverton was very pleasant and helpful. I have to mention Heather which sold me my q7 was exceptional and and very knowledgeable about the Audi products. I would highle recommend her and Audi to my friends and family.

Absensor

30 de abr. de 2016

I came to Tony with a nearly impossible list of needs and stipulations for my new car. He listened, and got me into a vehicle that fit the bill within my price point.

Hmoore

30 de abr. de 2016

On April 9th while having my Saturday morning coffee and surfing for car deals, I spotted a 2006 A6 that had my name on it. I call Audi in Beaverton, OR., Alex answered my call and we quickly the got into the details of this car. He was very helpful, kind and had a very positive attitude that we could make this car my car. Over the next 6 days Alex, my credit union and I agreed on the fair price for the car, got the loan and my wife and I flew from Moscow, Idaho to the dealership on April 15th. By noon I was all smiles in my 2006 low miles A6!Thank you for the no hassle, friendly and honest sale. Henry Moore Jr.

youngmat2013

29 de abr. de 2016

Juan helped me get a really good deal on my Audi. He was motivated to make sure I was happy with my purchase, with zero pressure which I appreciated. Thanks for also getting the transaction done smoothly and quickly!

thedess

28 de abr. de 2016

The agent was awesome and so informative around the A3 E tron. They went out of their way to get me the lowest price even when it meant matching another dealership. And Doug Foley was so knowledgeable about the vehicle and got me the car I wanted even when it had to be shipped. the experience was great.

Famous

28 de abr. de 2016

Great service at this Audi service area. No pressure. Service was done faster than expected. Took the time to review service. Comfortable waiting area. Courteous staff. Would take my car in for service again.

Kelly

27 de abr. de 2016

Was very pleased that they went the extra mile to negotiate with my third party warranty company to save me money. That means a lot to me.

Snowball

27 de abr. de 2016

Very easy process. Called to schedule an appointment. Handled insurance by email before arriving. Received loaner car to use while vehicle being repaired. Received call with update on status of repair and another call when vehicle was ready to pick up.

Tove

26 de abr. de 2016

Nicole has great customer service skills and is an excellent communicator. She helped me understand the issues with my vehicle in an easy manner. She is prompt and provided very accurate timelines for my vehicle to be returned. I also received a very nice loaner vehicle at no cost to me. I will continue to use the Audi Service Center.

Jwayad

26 de abr. de 2016

Had a great experience with Mark. He walked me through some great options and found some great incentives that made the purchase price more affordable. I will return.

Baltuse

25 de abr. de 2016

I hate going to car dealerships, but from the moment I walked in I felt well taken care of by Tony. I looked at a car I wanted and when I realized it was still out of my price range Tony worked hard until I was able to find the exact car I wanted that was in my price range. I know he did not make much off of the deal but he stayed so kind and thoughtful throughout the whole process. It turned out I knew the business manager from way back and. Sigve was awesome as well. All seemed incredibly knowledgeable and honest helping me figure out what would work even if it wasn't to their advantage. I had been to 4 other dealerships looking for a Q5 and found the best price with the best people, (though John Woods at Audi Wilsonville was also super nice and smart) at Sunset Audi. Thanks Tony for being so sweet and patient with us!

ChrisMag

24 de abr. de 2016

On a whim, I dropped by Audi Beaverton to say hello to Alex, a salesman I had worked with at his previous dealership. As a curiosity, I spoke to him about the new S3 model and he agreed to set up a test drive. After driving the car, I spent a couple weeks reading reviews and ultimately decided I'd talk numbers with him to see if a deal could be made. I had considered a Golf R, but with the local dealer marking the car up several thousand over MSRP, the Golf made no sense for my needs when a lightly used Prestige S3 was similar in price, especially considering that the Audi had better features, a sunroof and is a more attractive car on the same platform. Alex worked up a deal I could be happy with while never being pushy. His technical knowledge of the cars is a huge asset, as is his exceptional customer service. Additionally, his sales manager and finance managers were both friendly and a pleasure to work with. This was a contrast to other dealerships I've shopped at.

PDXmom3

23 de abr. de 2016

While our experience purchasing a car at this dealership was fine, our experience after was not. We were sent two sets of license plates- one was the correct set, and one belonged to a complete stranger. I received her plates and registration with her full name, complete address, license plate number and vehicle identification number. I would be extremely upset if a stranger received my personal information like that, and I am sure she feels the same way. When I told the person "helping" me on the phone that this was a serious mistake, her response was, "Okay." I hope that they inform the woman whose plates and registration I have of this ordeal, because I would not be happy if I were her. I also have to wonder if my plates were sent to the wrong person first, as I received them weeks after notifying them by email to send them to me. Additionally, our registration (that was filled out by them) had an error on it, and I was recently notified that yet another set of plates are on there way for me (third set) because they have on file that I applied for specialty license plates. I did not apply for special plates, nor did we ever mention wanting them when we purchased our car. Audi Beaverton, please get your information correct. Customers trust that you fill out paperwork correctly and send information/license plates to the correct recipient. This experience has been very disappointing.

Dmac

21 de abr. de 2016

He helped me with some issues that i was not aware of and gave me options, he was exceptional and i felt like he cared.

Only the Best

21 de abr. de 2016

Tony Yan is one of the best sale person I ever ever encounter. The world needs more people like him and I am not easily impressed by people but Tony is The One. Tony work hard for me on a deal and one of the best communication skill person I encounter and never once make me feel he left me in the dark. Tony if you need a New Career please let me know you are "Hire" come run my company. On Top all this the man can Dress he should be selling Rolls-Royce or Mega Yachts. I highly highly recommend Tony if you are looking for Audi.

Stephanie

21 de abr. de 2016

My husband and I purchased a used Audi TT, and we had excellent service from Clint. He was friendly and not pressuring at all. What a nice car buying experience! We also had admirable service from David and Corey. Everyone is courteous and helpful at Sunset Audi, and we plan to service our car there when needed.

Jeane

20 de abr. de 2016

I live 50 miles away and so having my car serviced on time is important. My car was finished in record time and I was able to have a dental appointment close by with the courtesy car. Everyone was very helpful and professional.

carbuyerpb

19 de abr. de 2016

Juan made the process of buying my new (certified pre-owned) Audi fun and effortless. Juan is very friendly, knowledgeable, helpful and service-oriented. And he just doesn't do the car salesman pressure thing at all, which I really appreciated. He has a very positive, friendly demeanor and makes the process pleasant, start to finish. I highly recommend him.

Stefj

19 de abr. de 2016

I purchased a used Fj Cruiser that had a blemish on the carfax due to a minor accident. It had low miles and my salesman Clint assured me they would put it through thier shop and would not sell it to me if everything did not check out. There was a bit of a delay to get some parts from Toyota but they arranged a loaner car for me. I feel that it's a great place to buy a used car and when you look around the lot it is clear they don't deal in junky cars. I recommend this dealership.

Bryan1395

18 de abr. de 2016

Juan Bautista Is a excellent dealer, very straight up & honest. He really wants to get to know you in a positive manner. He is a great person to be around. I'm recommending him to any family/friends who are looking for a car.

Victoria B

18 de abr. de 2016

I highly recommend buying your next car from Sunset Audi in Beaverton. I had an amazing experience working with Heather - she was so easy to work with and knowledgeable. She worked with me to find a car that was the best fit for me and then walked me through the entire end-to-end process. Thank you Heather!

JKB

16 de abr. de 2016

Tony is fantastic to work with! He found us the car of our dreams within the first 10 minutes of being at the dealership! He is friendly, kind and super helpful! We couldn't ask for a better experience than the one we had at Audi Beaverton!

Satisfied

14 de abr. de 2016

I was greeted warmly even before I got out of my car and shown to my customer service rep. Paper work was ready and I waited while the car was serviced. Waiting room is very well designed. Spacious, bright and airy. My car was ready ahead of schedule.

chhawkins

14 de abr. de 2016

Very professional, fast, competitively priced and wonderful facilities. We had difficulty finding the time to bring our car in, and had to reschedule three times (our fault) and they were very accommodating. we had our 2010 Q5 detailed with the service, it seems almost new!! Great loaner car, We'll definitely be coming back.

Semiskier

13 de abr. de 2016

Efficient and knowledgeable. Very courteous Reduce the # of required words to encourage folks will fill it out. Limited time reduces the desire to do this evaluation form again.

Jose Ochoa

12 de abr. de 2016

Thank you Juan for helping me out with my purchase! Took me for a long test drive and no pressure at all great customer service!

anonymous

12 de abr. de 2016

Yan was very helpful and really looked out for the customers interests when buying a car. he went out of his way to get the best deal possible and make it as hassle free as possible. great experience

STAUFMOR

7 de abr. de 2016

super easy process. no xxxxxxxx. Shane was super accessible and informative. they took care of everything with no pressure or sales tactics. word word word word word word word

Artsy11

6 de abr. de 2016

This was our second experience with Sunset Audi and it was so much better than we had anticipated. There was no pressure at all. We walked in without an appointment and were treated warmly by Craig. The whole car buying experience starting from negotiations to signing went smoothly and with smiles. We recommend the team highly. Thanks!

Rgp3

6 de abr. de 2016

Audi Beaverton thru Tony Yans provided excellent service and advise in the process of acquiring my sq5Professional quick and painless Knowledgable about product,pricing and avalability

Car Lover

6 de abr. de 2016

Thanks Tony. Even though we didn't buy a car from Tony, he was still very helpful and friendly. It was a pressure free experience. I would recommend Tony to anyone looking for a new Audi.

Erincbarnes

5 de abr. de 2016

I have always dreaded buying a car, but my experience working with Heather Tiblier changed that dread into satisfaction. Heather was quick To answer my emails with great detail and knowledge. And when I arrived to test drive the car she was easy to work with. It was a relief to work with someone who really knew about the product she was selling, I felt like all my questions were answered and she never tried to sell me something I didn't want. Overall it was the best car purchasing experience I have ever had!!!

PUREZX

4 de abr. de 2016

My wife and I had a great experience with Tony Yan, our Audi salesman. He is very knowledge, friendly, and a car enthusiast. He also doesn't pressure you. Very easy to deal with.

Hylander2016

4 de abr. de 2016

We bought a used vehicle from Audi Sunset. The car was priced at fair market value so there was no need to go through the hassle of negotiating a fair deal. The sales team was great and very accommodating. I would definitely buy a car from this dealership again!

Monica

4 de abr. de 2016

James Fitzpatrick represents your brand well. James is very knowledgeable with specs & technology settings. I am truly appreciative of the extra time spent on vehicle technology orientation.I had been in search for a Q5 diesel for a while (cross country, in fact). James was also able to provide options and was very thorough with state required registration information.The pick up of my Audi was a terrific experience. Great experience start to finish- Thank you! Sincerely,Monica Villegas

Satisfied Customer

2 de abr. de 2016

Audi vehicles are elegantly designed. They are simple, absent of clutter.My experience at Sunset Audi matched that. No fuss. No pressure. Knowledgeable. Which was no surprise as this is my third Audi and I've worked with Shane Randall for close to a decade now.You see the same faces in the service department year to year. And the new facility is state of the art. I wish they were closer to town, but that's about the only negative I can think of.Well managed operation. I recommend it.

mtmcd

29 de mar. de 2016

I brought my new Q7 in for the first service and I couldn't have been happier. Very pleasant service advisor and the whole experience was great.

kking2

28 de mar. de 2016

We recently purchased a 2016 Audi SQ5 from Audi Beaverton. We found Shane Randall to be extremely helpful and knowledgeable about the car. He spent lots of time with us driving any models we were interested in and respected that we wanted to also drive another make of car before buying. When we were ready he was responsive and helpful.

car

28 de mar. de 2016

I keep coming back there because the service advisor is so helpful, recalls everything I need about my car, and they are very accommodating regarding a loaner. I may pay more, but I feel there is good value.

Roverguy101

27 de mar. de 2016

I found Corey to be very helpful and through informative. Yes it ended up being nearly 3x the cost I'd planned on which really hurt my wallet. But I do plan on selling my current Audi and possibly get another. I really loved that they were accommodating with the loaner car. Q5 is on my next to buy. Anyway I felt satisfied that the service was compete even though the light came back on for a day but it went off so I'll wait to have Corey re-service it again.

teresa

26 de mar. de 2016

I usually go to another Audi Dealership that is closer to my home but after a getting a very confused employee on the phone when trying to book my appointment I decided to make the drive to Beaverton. They were fabulous from the first moment I arrived. Every thing was organized and getting the loaner car was fast and easy. My car was done 3 hours ahead of promised time. I will be back!!

Tkain223

26 de mar. de 2016

The team has taken time to get to know the family and treats all of us very well no matter what our ask. I have no issues sending my daughter to them as I know they will make sure she gets what she needs with very little hassle or angst.The service is always very complete and their recommendations spot on...we appreciate the team at Sunset very much..all the best,tk

2016AudiS4

26 de mar. de 2016

Working with Tony was a great experience. Low pressure and super helpful. I'd certainly send friends and family when they decide to buy Audi. Great overall experience at Beaverton Audi!

MP3

23 de mar. de 2016

I want to express my appreciation to Tony Yan for my recent buying experience at Beaverton Audi. Tony helped me look at several options and then lock-in on a great deal with no hassle or long drawn-out process. Sig helped me streamline the Financing process, as well. I really appreciate their guidance and expertise.

AU

22 de mar. de 2016

The service team went out of their way to assist me with the maintenance of my vehicle. They had a driver come to my house and grab my car, take it back for service, then return it. It was beyond helpful as I have a newborn at home. Chris and the service team gave an excellent experience all around.

Bobp3

22 de mar. de 2016

I want to express my full appreciation to tony Yan for his excellent assistance in my purchase Attentive,quick,knowledgable ,no pressure,I've been a customer of Audi Beaverton for over 15 years and tony 's service was at the top

Joe999

22 de mar. de 2016

Your staff did a great job as always.The installation of the mud flaps and the tow package installation was done perfect.And I appreciate the car wash too.Thank you

jin2388

21 de mar. de 2016

We started the day off planning to look around several dealerships, but Mr. Yan helped us nab an amazing deal on our Audi. So amazing that we didn't end up looking anywhere else. We highly recommend him for any future customers.

AmalfiPDX

21 de mar. de 2016

Since buying my CPO 2011 A4 there four years ago, I have been totally satisfied with the service I have received at Audi Beaverton. This time it was a routine and simple 45,000 mile service, carried out with efficiency and friendliness. Setting up an appointment through the website was a breeze. Anticipating a concern, I got an email days in advance directing me to the new drop-off facility. As I approached, the doors magically opened; I was greeted by name and directed to Corey Maslin, my excellent service advisor. Corey described what was to be done, showed me the new waiting and refreshment area, and assured that I was comfortable and had Internet access. Within an hour Corey came to tell me the service was completed. The credit card transaction took place at his desk (rather than being shuttled off to a cashier), and a freshly-washed car was awaiting me in the drop-off garage. The work was done to my satisfaction.

TarmacNinja

20 de mar. de 2016

I came to Mr. Yan with a tall order andnaome numbers to work with that would have frightened most other sales people away. Instead of telling me all of the reasons it was a bad idea or being discouraged, he looked me in the eye and said let's do it. I can't ask for more...

Psinha14

18 de mar. de 2016

Standard 15k mile service on the Audi A4 was done efficiently. Fluids were topped off, break pad wear inspections were done and some minor scratch repair was also addressed by the service specialist. Overall, great customer care and high quality of service.

Velodan

18 de mar. de 2016

As always, my experience at the Sunset NE Service department was great. Sarah, my service advisor was super helpful as was the driver that shuttled me to work.

trakarnpaul

17 de mar. de 2016

Corey was very prompt in responding to my concerns and was able to execute! He also followed up looking for my best interest while advising me the maintenance of my newly purchased vehicle. I appreciate his helpfulness and excellent customer service in all of my visits!Thank you!

Scotti b

16 de mar. de 2016

This was the purchase of my second Audi. Tony first approached me and went right to work for what I was looking for. He was very quick on giving my trade in amount and we sealed the deal quickly.Tony was straight up, kept it simple and has the kind of hussle Like "I wanna sell cars type of attitude, I will go run for you to get this deal". I get tired of some sales people that have the whole pompous click, snapping fingers thing and just walk almost in slow motion, head tilting type attitude (especially in higher end dealerships). Sigve in finance was another honorable mention, very friendly, fast and efficient with the closing process.This is a great dealership and I am sure I will buy my 3rd Audi again after the Lease is up.!!

audi1000

15 de mar. de 2016

Good, Sean is very thorough. Space is attractive. Staff seem capable in all aspects of their jobs. I would recommend this service center to any who ask.

Audiguy

14 de mar. de 2016

I brought my car in for service at the Airport Way facility which is convenient to my home in Vancouver, Wa. The Audi reps there have always been friendly and efficient. They provided a loaner car and cleaned my A-5 in time for pickup later that afternoon.

Bruce Cramer

14 de mar. de 2016

After we purchased a used CPO Audi we had several questions that we directed to the business manager and the CPO manager, neither of them answered our questions.

bpiwonka

13 de mar. de 2016

Have owned two Audi's and the service at Beaverton Audi has always been excellent. Very friendly, very professional, high quality work, high integrity. Highly recommend

melsaudi

12 de mar. de 2016

Quick and pleasant experience. Tony was very helpful and never pushy to get us to buy from him. We are excited to be part of the Audi family.

Jim D.

11 de mar. de 2016

My new A6 is my second Sunset purchase and it just keeps getting better. Patrick Curb did a great job introducing me to the car that was right for me and helping me through a quick and painless purchase. The dealership worked fairly with me to reach a satisfactory price and I couldn't be more pleased. I recommend Patrick and Sunset for a truly exceptional purchase experience .

erickrs9

10 de mar. de 2016

Nicole was a great team member who actively kept me updated on my car's status. The Audi team did a great job with my car and I am very impressed with the outcome. Very professional staff and they even worked with my work and school schedule.

AOK

9 de mar. de 2016

I received excellent service from Chris Theriault and the team, and wanted Sunset Dealership to be aware of it. Very professional and knowledgeable with my questions/concerns.

Sarah

9 de mar. de 2016

Q5 went in for major work. Amazing, quick service. I'm back on the road with no issues. I'd buy an Audi again just based on Sunset service quality.

Newcar101

8 de mar. de 2016

It was my first time at Audi. I was looking at leasing a new car. The salesman that approached me was very nice. Didnt use any high pressure tactics. Just gave me the facts and let me look around on my own. When my lease is up on my car I will definetly be back to lease from Tony. Highly recommend him!!

Simpss01

8 de mar. de 2016

As usual, stellar performance from "the team" at Sunset Audi!! Finish the work hours ahead of schedule, and supplied a new S series Q5 -- fun to drive!!

marythompson8191

3 de mar. de 2016

When I arrived, my car was taken and I was immediately placed in the loaner vehicle that was provided. I mentioned that my brake light was on and asked if they would look into it. When I received my car, it was serviced, cleaned, brakes repaired and was ready to go. I was called before any work was done to go over the cost of any related repairs so there were no surprises. The staff is extremely professional and very accommodating. I definitely recommend this dealership.

JaniceD

29 de feb. de 2016

Sunset Audi is ALWAYS exceptional! Everyone at the dealership bends over backwards to insures your comfort and happiness. My car had some major repairs needed due to a manufacturer issue and Sunset Audi made sure I had a comfortable, large vehicle for my use during the time my car was in the shop to accommodate me and my family, who were coming into town. This is my 3rd Audi purchased from Sunset and I've been treated like family from car #1. I would never go anywhere else!

Mills

29 de feb. de 2016

my Audi had it's 45k service. Everything was done on time and as expected. I got a ride and pickup from work while they had my car. Great service.

MBT34

28 de feb. de 2016

I've recently purchased a new Audi allroad at Sunset Audi and worked with Patrick and also got some initial help from Kathleen. Patrick is definitely an expert on Audi vehicles, he was easy to work with and he is also very detailed. He got back to me over email pretty quickly. He made the entire experience really smooth and I am glad he helped me with the purchase of this vehicle.

Saeed&sadaf

27 de feb. de 2016

As we walked in we didn't have all sales personal asking questions or what we are looking for. They gave us time to look around an when we were ready we sat down with heather an started our first Audi buying process. It did not feel like we were in there buying a car it felt like we were adding to the family. Sunset Beaverton Audi is the place to go for your next car. Thank you everyone for making it so easy an for making my husband so happy that he bearly leaves his car. ^_^

S6 Coast owner

24 de feb. de 2016

I took my Audi S6 (both Beaverton and Sunset East call it an A6, that should have been the first sign of stupidity) first to Beaverton where they had to keep it for over a week, just to miss diagnose the problem. When I finally got my car back, $900 later, not only was the problem NOT fixed, but my car ran worse than when I took it to them. Beaverton service also tried to tell me that my car had been poorly serviced in the past, not knowing that I have only ever had my car serviced by Sunset East ( the same guy owns both Beaverton and Sunset East ). I next took my car to Sunset East to see if they could fix the problems and poor work that Beaverton had done. $1700 and another week later, my car was miss diagnosed again. They had me replace rotors and brakes when the main problem was that Beaverton had simply knocked my tires out of alignment, along with not fixing my coolant problem. I was also over charged by Sunset East, when it all should have been free service to make up for the pathetic service I received. I also had Sunset East look at a small problem I was having with my sunroof, surprise surprise, my sunroof works worse now...thanks Sunset. Also between to 2 service departments, they managed to put over 70 miles on my car and barely left me enough gas to get to a gas station. Long story short, I'm going to Audi in Wilsonville from now on.

annieD

19 de feb. de 2016

Buying my Audi SQ5 was a fun and exciting experience. Heather Tiblier our brand specialist helped us over several months, staying in contact and helping us decide on what model I wanted. When we came in she was informative, had everything ready to go, but she was also personable, and fun to be around. I love my Audi and had a great buying experience.

Andrewweathers

17 de feb. de 2016

Another great experience at Sunset. Larry, and the entire service team, too wonderful care of my car and of me. After 8 years and 107,000 miles, my car and I are a happy pair. Can't recommend these guys enough.

Traci

15 de feb. de 2016

From the moment I pulled into Audi of Beaverton Service Center my experience was exceptional. I was greeted and then escorted to my service advisor Dustin Close. I was told exactly what they were going to do while my car was in for service and how long it would take. They then had a very nice gentlemen shuttle me to work. The service was done as promised, they even washed my car. I highly recommend Audi of Beaverton. They truly care about their customers.

rcamarda

11 de feb. de 2016

Thank you guys for really going out of your way to work with me. I especially want to thank Heather Tiblier for her excellent knowledge of the vehicles, and her patience in working with me to choose the right deal for me! She was truly a pleasure to work with. Peter Young was also extremely helpful, and I appreciate the extra effort extended in helping me!

Pkhmaru01

11 de feb. de 2016

second service for my vehicle, spot on both times. prompt, honest advice about needs and fantastic communication. chris helped me out this latest visit, as well as the gentleman that helped me with the courtesy car. they weres excellent front men and guided me through the experience 100 percent of the way. customer for life, great example of why I'm a Audi driver vs the alternatives. peter hermann

pc1

7 de feb. de 2016

Over the past several months my wife and I have been test driving various brands of autos searching for the ideal car. When we went to check out an Audi A6 we had the pleasure of working with Craig Fleishman. Craig was absolutely wonderful to work with. He is extremely knowledgeable about Audi products and took the time to understand what we wanted in a car. Craig has excellent customer service skills and never left us feeling pressured. He was incredibly patient as we made multiple visits and continued to ask questions about options and capabilities. We love our new A6 and we highly recommend Craig if you are looking to purchase a new Audi.

Moon

5 de feb. de 2016

We had been looking for an Audi for a while. Heather is knowledgable, sincere, and found us the perfect Audi for our needs. Her customer service skills are beyond compare! This skill comes easy to her because she genuinely cares about her customers. when we arrived to pick up out Audi ; Heather exceeded out expectations when she made sure our updated winter floor mats were installed, plates and tags on the Audi, and sent our Q5 back to the detail shop for a second time to make sure everything was perfect ! We visited the Sunset Audi dealership more times then I can remember and we will be back for an A3 sometime in the near future. Looking forward to working with Heather again ! We are very pleased with our Audi Q5 ! Thank you Heather for everything, you are one of a kind.

Vincent73

2 de feb. de 2016

Larry Laing in Service continues to provide me with the best service possible. The last time I went in at least four employees smiled and said good morning before I even got through the door. This dealership makes everyone feel special and makes service appointments painless. This is a great dealership. V. P. Diem

Steve W.

21 de dic. de 2015

Sarah Funk is my service rep and has been for years. She is terrific. I don't call her unless I really have a need. She understands and takes me seriously. I get scheduled right away and the work is done right the first time. Sarah is very knowledgable and above all a sweet person while being a total pro. Usually I get bad news, meaning the bill is huge for something that broke that costs a dollar to make. But Sarah makes even that bearable with her smile. Give her a big bonus. She deserves it. Best to all the crew at Sunset Airport Way.

carguy1234

15 de nov. de 2015

I was looking for a used low mileage Audi S4, I located a 2012 at Sunset Audi, the color of the exterior and interior, was just what I wanted. That is when I meet Clint Carden. I don't usually feel comfortable with sales people. Clint set me at ease right from the beginning. He is a great down to earth person. The car was like new except for a ding on the nose under the clear bra, bad deal! Clint told me the could be a problem, being a car person myself, I understood completely. After being repaired you could tell it had ever had a dent. The leather front seat bolster had a little color worn off. Clint said no problem. Clint had it fixed, I have seen a lot if repairs without a doubt the best job ever. I could not tell it from the factory and I have an eye for that sort of thing.If you want a good experience go see Clint Carden at Sunset Audi, you will not be disappointed.Gordon Grier, Vancouver, WA

Marissa1

11 de oct. de 2015

I have been to many dealerships and by far this place is the best. No pushy sales people here, they find the best fit for whatever needs or wants you have. As a returning customer, I'm always very pleased with their service. I am a happy and loyal customer indeed.

PDXJohn

1 de sep. de 2015

Their service center on the east side of Portland is my go-to shop. I needed warranty work done while I was out of town. They drove me to the airport, left a loaner car at the valet service when I returned, negotiated on my behalf with the extended warranty company in such a way that I saved $4,000+! I spoke with David Morrison, the Service Manager about the complex circumstances before I left, and felt very confident that he would do "whatever it took" to make things right for me (through the warranty company, Audi or by other means). Put another way, I felt that he was on my side as opposed to the usual adversarial situation. And he produced! Other service personnel kept me up-to-date as the process unfolded. It was a flawless experience.

muthu

11 de ago. de 2015

We bought Honda Pilot from Sunset Audi's Pre Owned facility. We really liked their customer oriented service and passion for selling cars. They educated us and let us choose what we needed!! Michael Wawrzyniak, Pre-owned Manger, is the nicest guy to work with. He was very nice and caring and listened to us.We strongly recommend Sunset Audi's pre owned cars for their customer focus, service and price.

kaysha

4 de ago. de 2015

Audi A4, Wendy rocks so much! Hannah is also amazing, so sweet, so helpful. I really love them all. Craig is very friendly and informational, very prompt!Corey in service is a real gentleman!

Amy

28 de jul. de 2015

I was so impressed by my whole experience at Audi - start to finish! Alex took me on my first test drive of a 2015 Q5 and was so professional and informative, it really set the tone working together. I came back for a few more test drives and again, Alex was great about making appointments with me, assessing my needs and helping me find the *perfect* car. I absolutely love it! Even after a few weeks of owning the Q5, I had some questions about setting up the stereo/music/voice commands and Alex came out to my office and spent a half an hour helping me with all the settings! That's amazing customer service! Without a doubt, I recommend you buy your car from Sunset Audi.

apferdinando

21 de jul. de 2015

The best part of buying an Audi at Sunset has been the service after the sale. I brought my Q5 in because the CD player wasn't working well. Little did I know, my daughter had fed change into it. Sean saw the look of shock on my face when he explained what happened and how much it would be to fix. Instead of saying "what can I do?" Sean burst into action and went to the manager David to see how they could help me. Sean said they would look for a used CD player and it would cut the cost. I was incredibly relieved. A few days later Sean needed some numbers off the back of the CD player so I took the car over. The tech foreman felt pretty confident he could fix the CD player BUT if he couldn't it could make it so I may not be able to replace it with a used one. I took the risk and it totally paid off. IT WAS FIXED and at no charge to me!!! What the wonderful, sensational, exceptional team at Sunset Audi didn't know is that for the past few months I had been under tremendous stress with personal issues, moving to Seattle, quitting my job, selling my house and everything in between. I could not deal with one more thing and I can not thank the team enough for helping me. My daughter got a very stern talking to about playing in mom's car, too!

Dewbran

4 de jul. de 2015

The team was amazing and found us an unbelievable car. Unlike any other car buying experience I've had. Thanks Clint and Daniel! Darrell & Brandy

PamsQ5

9 de jun. de 2015

Over the past several weeks my wife and I had been contemplating the purchase of a 2015 Audi Q5. During this time we have had the pleasure of working with Craig Fleishman. Craig was absolutely wonderful to work with. He understood what we were looking for and is extremely knowledgeable of Audi products. Craig has excellent customer service skills and recognized how often to check in with us without us ever feeling pressured. He was incredibly patient as we test drove multiple vehicles and continued to ask questions about options and capabilities. We love our new Audi and I highly recommend Sunset Audi, Craig, Guy and the Sunset Audi team. Thank you Jeff &Pam

Jpmadennison

8 de jun. de 2015

Over the past several weeks my wife and I had been contemplating the purchase of a 2015 Audi Q5. During this time we have had the pleasure of working with Craig Fleishman. Craig was absolutely wonderful to work with. He understood what we were looking for and is extremely knowledgeable of Audi products. Craig has excellent customer service skills and recognized how often to check in with us without us ever feeling pressured. He was incredibly patient as we test drove multiple vehicles and continued to ask questions about options and capabilities. We love our new Audi and I highly recommend Sunset Audi, Craig, Guy and the Sunset Audi team.Thank you Jeff &Pam

nataliemcfall

8 de jun. de 2015

I bought a super cute black 2011 black on black A# 2.0 wagon Saturday. Clint Carden was my salesperson and it could not have been an easier transaction. No pressure, completely smooth transaction. He was friendly,helpful and professional. Cecil was my finance person and he was helpful and nice as could be. I was in and out in about 90 minutes-world's record! Would definitely recommend anyone to them.

vwbuyer

27 de may. de 2015

I had a pleasant experience buying my used car. Friendly, helpful staff. Great price. No pushy sales antics. I recommend Sunset to anyone looking for a new or used car.

Sarah B

20 de may. de 2015

Paulina was so helpful when I was looking for a new A3. We talked back and forth for a few weeks and she was always quick to answer my questions, and not pushy. I ended up going with a different dealership because they had the car I wanted in stock and Sunset didn't, but I was very happy with my experience and Paulina especially.

mariamiri

7 de may. de 2015

My husband and I had the best customer service we could ever have asked for.Everyone was extremely polite, helpful and attentive. We first came to the store only thinking about buying a car, but after talking with Michael for awhile, we felt very comfortable considering buying our Audi A4 wagon 2010 from them, and so we did and we are extremely happy with it. Clint, Michael and Cecil were awesome!! We loved the full experience.

MiniBuyer

15 de abr. de 2015

My wife and I were finally due to upgrade from our ancient 1992 Honda Accord and we found several Minis in excellent condition with low miles. We had no prior experience with Sunset Audi and weren't sure what to expect. We were prepared for the stereotypical used car buying experience, but were pleasantly surprised with the helpful and straightforward assistance from the staff at Sunset Audi's used car department, especially Clint Carden. We got just the car we wanted at what we felt was a fair price, and the staff made for an enjoyable and time-efficient transaction. The selection here is not very large, but the quality is high, and I would certainly recommend a visit if they have the make and model you are interested in.

billylymm

25 de feb. de 2015

I have an older model A4 Avante (2007). The team at the east side location has redefined excellence for me in a dealership-based service center. They have always done great mechanical work during the years I have owned my Audi. But in the off instances that things don't get resolved the first time, their dedication and ownership of the issues have been other-wordly. I believe part of that has to do with Audi as a luxury brand, but on the service side I feel like I have an advocate within the Audi ownership experience. Courtland, Sarah, and the rest of the team at the east side location are worth the drive. Tons of integrity throughout all of my engagements, and a desire to deliver top-level service worthy of a global consumer brand. Because of how they have represented their company and in their desire to make every interaction as positive as possible, Audi has gained a life-long customer.Thanks guys, and keep up the great service.

SRT8guy

29 de ene. de 2015

My wife and I were in the market for a used grand Cherokee when we found one at sunset Audi. We worked with Mike Harvey who was very pleasant to work with. He was understanding of what are needs were. At first it did not look like we would get a deal done but Mike and the staff at sunset audi went the extra mile to get us exactly what we wanted!! Highly recommend doing business here for new and/or used autos!

Jeff

27 de ene. de 2015

My wife and I looked at all the mid level and high level small SUVs. We immediately knew the Q3 was our next vehicle after checking it out. James Fitzpatrick has been fantastic to work with during the pre purchase and post purchase. I would buy our next Audi from Sunset Audi.

edwardw

25 de ene. de 2015

Clint Carden is a real professional. He provided top-notch service from the test drive through the purchase. Clint is a great sales professional. My recommendation to management would be to allow Clint to focus on sales and free him up from all of the paperwork associated with the purchase. Doing so would be a huge benefit to the company and the customer.Thanks so much, Clint!

jandsaltig

31 de dic. de 2014

My husband and I recently (this last summer) purchased a car from another local dealership and felt very pressured and otherwise 'talked' into the car we went home with. It never set right with us and thus never really enjoyed the car we paid a mere four months car payment on. Through a web search we found the actual car of our dreams and headed out to Sunset Pre-Owned to take a peek. To my surprise, the car looked better in person (the dealership swapped the cloth interior for leather) but never used that as a selling point. Although we took a hit from trading in our recently purchased car (our fault, not theirs), Clint took care of us. He was kind from the start and took interest in getting us the car we came to look at and fell in love with. Not only was he friendly and professional, he was very down to earth, without the pressure. We highly recommend our friends and family to this kind of car buying experience.

jandsaltig

31 de dic. de 2014

My husband and I recently (this last summer) purchased a car from another local dealership and felt very pressured and otherwise 'talked' into the car we went home with. It never set right with us and thus never really enjoyed the car we paid a mere four months car payment on. Through a web search we found the actual car of our dreams and headed out to Sunset Pre-Owned to take a peek. To my surprise, the car looked better in person (the dealership swapped the cloth interior for leather) but never used that as a selling point. Although we took a hit from trading in our recently purchased car (our fault, not theirs), Clint took care of us. He was kind from the start and took interest in getting us the car we came to look at. Not only was he friendly and professional, he was very down to earth, without the pressure. We highly recommend our friends and family to this kind of car buying experience.

huangb1027

3 de dic. de 2014

My wife and I just moved to Portland so we need a second car. On the day we came in I was wearing an old cap and a hoodie bc most of our stuff are still with the movers. Both my wife and I also look young for our age so when we walked in, nobody greeted us. We had to walk up to the desk of David Welch to get him to help us. After sitting for a minute with David, He made us feel like we were not worthy of his time and he can't be bothered showing us the cars, even though it was a Wednesday afternoon and no other shoppers was in the showroom. Maybe he didn't think we were serious or have enough money or maybe because we are Asian? I don't know, none the less he left us with George who had just started working there less than a week.George is a friendly and nice guy so I feel bad saying this, but he doesn't know much about Audi products. He gave us a lot of "I don't know" or just incorrect info. He was also a bit apprehensive about opening up the cars up to show us and was the only dealership to NOT offer a test drive opportunity. Again, I'm not sure if he thought we were not serious or because he is new but the whole process turned off both my wife and I on Audi products. Especially the way we were treated by David Welch. We ended up going down to Kuni BMW where we were treated with respect and ended up walking out with a new car and when the time comes to replace our other car, I'm pretty sure Sunset Audi won't be getting our business.

jennagroesch

8 de oct. de 2014

I was in the market for my first car and spent a few days trying out different car types at various dealerships around Portland. Sunset Audi was by far the best experience out of all of them! They were easy to work with and straight forward from beginning to end. We were especially impressed by how much time and effort they put into helping us learn all of the gadgets in our car. I know that I can reach out to James at anytime with a question. We love our Audi - the tech on it is incredible and it is of course fun to drive!

Patrick Ormiston

7 de oct. de 2014

I just replaced my 150,000 miles MDX with the new Q5 White Diesel. Wow, was all I can say after my Sunset Imports Audi salesman, James Fitzpatrick, told me this was the car for me. Ive owned the Explorer, Durango, MDX, and now the Q5. Im not a car guy, I just want to get in and turn the key and it works. Now though, I have to press a button! Ive interfaced with multiple salespeople at Sunset Imports over the past year. My wife almost bought an Audi a year ago from Sunset Imports with another salesman but instead switched to the Jaguar with a V8 and a great price out of Seattle. The Seattle people abused her credit rating, continual buying support hassles, and no maintenance support. In my opinion, staying local and getting a fair price is better than saving a little upfront and then dealing with all the issues of no local support. I recommend buying an Audi from the professional sales people at Sunset Imports. Ive seen nothing but professionalism from their organization over the past year. Whether we used them to buy a car or not! We will see how the Q5 car holds up.

pfolight

7 de oct. de 2014

I just replaced my 150,000 miles MDX with the new Q5 White Diesel. Wow, was all I can say after my Sunset Imports Audi salesman, James Fitzpatrick, told me this was the car for me. Ive owned the Explorer, Durango, MDX, and now the Q5. Im not a car guy, I just want to get in and turn the key and it works. Now though, I have to press a button!Ive interfaced with multiple salespeople at Sunset Imports over the past year. My wife almost bought an Audi a year ago from Sunset Imports with another salesman but instead switched to the Jaguar with a V8 and a great price out of Seattle. The Seattle people abused her credit rating, continual buying support hassles, and no maintenance support. In my opinion, staying local and getting a fair price is better than saving a little upfront and then dealing with all the issues of no local support.I recommend buying an Audi from the professional sales people at Sunset Imports. Ive seen nothing but professionalism from their organization over the past year. Whether we used them to buy a car or not! We will see how the Q5 car holds up.

Sean Gallagher

19 de sep. de 2014

I was in the market for a new S5 and during the process decided that I wanted to make this a European Delivery. I called over to Sunset and was directed to Patrick Curb. Patrick was very familiar, comfortable and confident about the program. The paperwork and process was not complicated, easy to follow. Patrick was an excellent liaison throughout the process, Audi itself treats you wonderfully during the pick, driving the car in Europe for a while was wonderful and the arrangements to ship it back to Sunset were simple, transparent and performed quickly. Once the car hit the Sunset, they spiffed it all up, removing 4000 miles of road grime and wear so I felt I was stepping into a brand new car for a second time in a couple of months!I would recommend Sunset in general and Patrick Curb in particular for any Audi purchase you are considering.

Gail

3 de sep. de 2014

Mike Harvey did a very professional job for us. We live in Sisters, Oregon and found this truck on line. Mike was very attentive and communicated frquently via email, which was nice because I hate the negotiation part. When we reached a tentative greement, Mike held the truck for us until we could get there.

clairethile

1 de sep. de 2014

Go see Ryan Crooks! Fantastic service and attention, really above and beyond, and everyone I've dealt with in their service department is fantastic. Highly recommend.

portlandclaire

29 de ago. de 2014

Go see Ryan Crooks! Fantastic service and attention, really above and beyond, and everyone I've dealt with in their service department is fantastic. Highly recommend.

BrentonOlson03

13 de jul. de 2014

Great job. Will buy from again! Purchased 14' Audi A4. No problems and the dealership made it east for me to find the car that I wanted and setup lease terms.

pukicabuki

8 de jun. de 2014

We were wanting to test drive a new SQ5 but were having trouble finding one in a dealer's inventory. We called Sunset to find out when they would be getting one to look at we were informed that they had just gotten one in but it hadn't been cleaned up yet. Ryan was more than helpful in getting it unwrapped and ready for a test drive. We would have waited a couple days for them to get it ready to put on the lot but he insisted on having it ready for us later that day. We talked to Ryan for a while and took the car for a test drive. At no point did he try to pressure us into purchasing, even after we said we'd go home and think about it. We decided the next day to order one to our liking. Ryan made the ordering process really easy and painless. They offered a great price that we didn't feel the haggle with them any further. We had an order change part way through the build time and Ryan took care of it right away. The car came in earlier than expected which was a nice surprise. We had some special requests upon delivery and Ryan/Sunset was more than happy to accommodate us. Overall, it was a great experience. Easily the best car buying experience I've ever had and I've been through a lot of them. I wouldn't hesitate to recommend Sunset Audi or Ryan to anyone looking at purchasing an Audi.

pukicabuki

7 de jun. de 2014

We were wanting to test drive a new SQ5 but were having trouble finding one in a dealer's inventory. We called Sunset to find out when they would be getting one to look at we were informed that they had just gotten one in but it hadn't been cleaned up yet. Ryan was more than helpful in getting it unwrapped and ready for a test drive. We would have waited a couple days for them to get it ready to put on the lot but he insisted on having it ready for us later that day. We talked to Ryan for a while and took the car for a test drive. At no point did he try to pressure us into purchasing, even after we said we'd go home and think about it. We decided the next day to order one to our liking. Ryan made the ordering process really easy and painless. They offered a great price that we didn't feel the haggle with them any further. We had an order change part way through the build time and Ryan took care of it right away. The car came in earlier than expected which was a nice surprise. We had some special requests upon delivery and Ryan/Sunset was more than happy to accommodate us. Overall, it was a great experience. Easily the best car buying experience I've ever had and I've been through a lot of them. I wouldn't hesitate to recommend Sunset Audi or Ryan to anyone looking at purchasing an Audi.

Rick Valkama

15 de abr. de 2014

As an old guy I have purchased many new and used vehicles in my life. My patience for "the grind" is wearing very thin. I've typically done my research, know what I want, and have settled in on a purchase price. I found this particular vehicle on both Craigslist and AutoTrader. I called ahead to verify that the vehicle was still in inventory, and was given reasonable assurance that it would be on the lot within the time frame I gave for my arrival. Clint Carden was personable and matter of fact about the vehicle and the price. There was NO hand-off to a more senior employee, NO back and forth on the price, No pressure to buy warranties, or "we can install", or we can get! The final price was within hundreds, not thousands of dollars. Sunsets policy of fair pricing is true. After the purchase I went back and researched the deal, and felt even better about the purchase. As a side note, I need to mention that when confronted with some logistical challenges of picking up the vehicle, Sunset immediately arranged for a driver, in a new Audi, to travel the 50 miles round trip, to pick me up at no extra cost. I'm totally satisfied with this purchase, and today asked Clint to keep an eye out for another vehicle that I'm presently searching for. I highly recommend Sunset, and Clint Carden. Rick Valkama

loganb

15 de abr. de 2014

As an old guy I have purchased many new and used vehicles in my life. My patience for "the grind" is wearing very thin. I've typically done my research, know what I want, and have settled in on a purchase price. I found this particular vehicle on both Craigslist and AutoTrader. I called ahead to verify that the vehicle was still in inventory, and was given reasonable assurance that it would be on the lot within the time frame I gave for my arrival. Clint Carden was personable and matter of fact about the vehicle and the price. There was NO hand-off to a more senior employee, NO back and forth on the price, No pressure to buy warranties, or "we can install", or we can get! The final price was within hundreds, not thousands of dollars. Sunsets policy of fair pricing is true. After the purchase I went back and researched the deal, and felt even better about the purchase. As a side note, I need to mention that when confronted with some logistical challenges of picking up the vehicle, Sunset immediately arranged for a driver, in a new Audi, to travel the 50 miles round trip, to pick me up at no extra cost. I'm totally satisfied with this purchase, and today asked Clint to keep an eye out for another vehicle that I'm presently searching for. I highly recommend Sunset, and Clint Carden. Rick Valkama

Ron in Coeur d'Alene

29 de mar. de 2014

I found a used Volvo V70 XC SE online through cargurus and placed an inquiry. Within a couple hours Clint replied asking if he could help with any questions. I asked him to document the timing belt replacement and within a few minutes there it was in my inbox. Then I asked to see the 125 point safety inspection. Again, within minutes there it was in my inbox. I found out later that this was Clint's day off and he was using his phone to retrieve the items I was requesting. (That's dedication to customer service!) At this point I'm convinced that this is a dealership committed to quality so I traveled from N. Idaho to Beaverton to meet with Clint. The car was very nice, low miles and a great price so I made the deal. Again, very efficient and pleasant people to deal with. I then drove the car across town to visit my son and noticed steam or smoke coming from the engine compartment so I phoned Clint. He told me to bring the car back so they could fix it. I brought the car back and the mechanics found a small leak in the radiator. They needed to keep it overnight while a new radiator was delivered, so they fixed me up with a loaner to drive while they were changing out the radiator. The next day the car was ready to go so I picked it up (they not only fixed the problem, but they detailed the car again)! The car performed beautifully on the drive home and got two MPG better than advertised. I'm so happy with this team of high quality professionals that I would recommend this dealership to anyone looking for a great car buying experience, they set the bar high!

ronwinborn

29 de mar. de 2014

I found a used Volvo V70 XC SE online through cargurus and placed an inquiry. Within a couple hours Clint replied asking if he could help with any questions. I asked him to document the timing belt replacement and within a few minutes there it was in my inbox. Then I asked to see the 125 point safety inspection. Again, within minutes there it was in my inbox. I found out later that this was Clint's day off and he was using his phone to retrieve the items I was requesting. (That's dedication to customer service!) At this point I'm convinced that this is a dealership committed to quality so I traveled from N. Idaho to Beaverton to meet with Clint. The car was very nice, low miles and a great price so I made the deal. Again, very efficient and pleasant people to deal with. I then drove the car across town to visit my son and noticed steam or smoke coming from the engine compartment so I phoned Clint. He told me to bring the car back so they could fix it. I brought the car back and the mechanics found a small leak in the radiator. They needed to keep it overnight while a new radiator was delivered, so they fixed me up with a loaner to drive while they were changing out the radiator. The next day the car was ready to go so I picked it up (they not only fixed the problem, but they detailed the car again)! The car performed beautifully on the drive home and got two MPG better than advertised. I'm so happy with this team of high quality professionals that I would recommend this dealership to anyone looking for a great car buying experience, they set the bar high!

buyerbeware13

18 de mar. de 2014

At 18k miles was told I had to replace brake pads and rotors for $1,400 and will be required at every brake pad change. Never had this on any car previously and was shocked when I was told this is now a design feature of all Audi's. Given my lease is expiring I shall be taking my business elsewhere as they were unprepared to work with me on this. If you are looking for a new car with reasonably priced service costs don't look to Audi! Buyer beware.

A4Avant

8 de mar. de 2014

Corey Maslen, Service Advisor with Sunset Audi, has consistently been excellent in helping us with any service needed for our recently purchased CPO Audi Avant. He has always been courteous and very patient in answering all my questions, and I often ask a lot of them. Though clearly busy, he always found time to make us feel like valued customers. When the work on the car was done, he personally called us and later reviewed all service actions to be sure they were completed correctly and to our satisfaction. We could not ask for more!

stevemarx

4 de mar. de 2014

We had a great experience with the people we dealt with at Sunset Audi. We were treated exceptionally well! Thanks for the service! We love our car!

ReneMugica

14 de feb. de 2014

I live in Miami and I buy from Romney. The most helpful customer service team I have ever dealt with. I cant nearly the same access from local dealers when I'm at their counter.

Disappointed

18 de ene. de 2014

They treat you as if you are an idiot. Low ball your trade and over book there vehicles.

dozedoc

25 de dic. de 2013

A very straightforward, seamless, no hassle experience from turning in a previous lease, negotiating a new leasing deal, to delivery of custom ordered vehicle. Very professional every step of the way. Highly recommended

BW2004

21 de dic. de 2013

I have ordered parts for my 2004 allroad and 2005 A3 from Sunset Imports via their Web site. They have given excellent service at reasonable prices. When I could not identify a part, I sent them a photograph of where it was missing and they told me what to order. I know my parts guy, Romney, by name even though he is 1500 miles from the faceless monolith of my local dealer (whose service and prices do not begin to compare favorably with Romney's).

YG

19 de dic. de 2013

This review is for Romney Papesh and the Parts Department, not for service (but no Parts option available). Romney has been extraordinarily helpful in responding to my several inquiries, and subsequently specifying and shipping the correct parts very promptly at a very competitive price. Romney was always courteous, diligent in follow up and extremely knowledgeable. I have no reason to look elsewhere for my 2008 Audi S4 parts. Note: I did not visit this dealership and did not have my car serviced or repaired there, but the survey does not allow a Parts Dept. selection.

yoramguy

18 de dic. de 2013

This review is for Romney Papesh and the Parts Department, not for service (but no Parts option available).Romney has been extraordinarily helpful in responding to my several inquiries, and subsequently specifying and shipping the correct parts very promptly at a very competitive price. Romney was always courteous, diligent in follow up and extremely knowledgeable.I have no reason to look elsewhere for my 2008 Audi S4 parts.

Pdxrs4

18 de dic. de 2013

Romney has been a great help on answering questions and supplying tier 1 parts at reasonable 4 ring prices. When I have a repair or problem, Sunset parts and service departments always come through for me. Confidence is always very high when dealing with Sunset Audi Parts specialist Romney Papesh.

mishar

14 de dic. de 2013

Great online service. Friendly people, very patient with sometimes complicated DIY-er. Very, very happy customer.

germanserviceltd

21 de nov. de 2013

Always a pleasure to work with either Denniel Turnbaugh or Romney Papesh in the parts department. I always feel assured that I will be given a fair quote on price and an very accurate part lookup and availability status. Ron Johnson German Service Ltd Hillsboro, Oregon

naj1

17 de nov. de 2013

I purchased a nice, used BMW 5 series from Clint. He was very knowledgeable, and also easy-going. I felt no pressure to buy, but also felt he was happy to assist in any way with my buy decision. Price discussions were also easy, straight-forward, and quick. Overall a good experience.I also worked with a new car sales person named Patrick Curb. He had been helping me with the potential of buying a new Audi. When I expressed interest in the used BMW they had recently taken in trade-in, he was very professional in helping me check that car out... and didn't try to "keep" me with him, or "keep" me focused on the new car. I thought that was really cool - and many sales persons would not be so professional.

audigirl07

14 de nov. de 2013

Very friendly and professional. Great experience. Would definitely go back to them for my next Audi! Salesman was helpful and closers were willing to work with me and negotiate on price and length of loan.

jeannewakayama

11 de nov. de 2013

On Sunday, 11/10, I purchased a 2005 Audi A6. I visited several other big dealerships in the Portland Metro area and none compared to the manner in which Clint, my sales guy treated me. He was professional, experienced, matter of fact, no high pressure, told me what the best price he could give me and we did the paperwork. I spent maybe 30 minutes with him.Lawrence Clapper was my paperwork guy and he was very professional, organized, friendly, down to earth and explained all the paperwork I was signing. I admired that I was treated with respect and class buying a used car as I probably would have buying new. I love that this family owned dealership sells only "trade-in" vehicles and doesn't get buy from auctions. They stand behind their cars.I definitely would recommend Sunset Audi. I'm looking forward in getting the same treatment when I take my Audi in for scheduled maintenance.Jeanne W.

tireless

5 de nov. de 2013

I brought my car in because the check engine light came on. Although I didn't have the repair done at the time, when I picked up the car, it was vacuumed, washed and the check engine light was off! In addition, I was given a rental car at no charge while the car was being looked at. Finally, I was looking to buy a used Audi from a different used car dealer and Phi looked up the car in the Audi system while I waited. It turns out the car I was thinking of purchasing had a transferrable extended warranty which the used car dealer was not aware of. This information gave me more confidence to purchase the used car. My husband and I will continue to take our Audis to Sunset Eastside service as we have done since they opened.

HeatherAlford

20 de oct. de 2013

I have credit problems and I had already been turned down twice for car loans so I went to see these guys anyway for a last ditch effort before giving up. I test drove my 2012 VW Beetle and absolutely loved it so we started what I was sure would be either a long drawn out process or a short and sweet "No" but that is not what I got. I came prepared and gave them my credit score and to my surprise Clint Carden said it was not that bad. So after only one hour, and some wonderful work from Polly the business office women, I was approved and after only forty five more minutes I was driving off the lot. I was so amazed at how well they worked with me and would recommend everyone go there because if they can get you into the car you want they will. Thanks guys you were great!

Airmenparker

19 de oct. de 2013

As soon as I walked in I felt very welcomed and was greated by smiling service reps. Phi was very helpful and knowledgable on everything I asked about. I have dealt with Phi on numerous occasions, every time she has been extremely friendly and professional.

gardneda

18 de oct. de 2013

Sunset Audi (East) has delivered excellent service with first class professionalism. Every time I've come in, Phi and the rest of the service team have been very helpful and focused on great customer service. They've dropped me off and picked me up from my office. I definitely recommend to Audi owners.

MatthewFarrer

17 de oct. de 2013

My wife and I recently purchased and A6 and Q5 from Ryan Crooks. I want to take a moment and comment on Ryans effort as a salesman, we have purchased a lot of cars over the past few years and this hands down was the best experience I have ever had. His unaggressive non pushy approach really set him apart from the rest of the sales staff, when looking for my wifes car we visited the local BMW, Lexus, Acura, and Infiniti shops and you leave those dealerships feeling very pressured and not treated like a valued customer. From the moment we met Ryan to the time we finished the purchases he made us feel like #1 , in fact this is mainly the reason we purchased two cars and not just one. Its been weeks since we drove both those cars off the lot and Ryan is still in contact with me making sure all is well. We will buy again!!

Brett112

16 de oct. de 2013

I received exceptionally warm and friendly service from both Alex and Polly. Alex went above and beyond his job description in helping ensure that I was pleased with my purchase. He promptly returned my phone calls and was always available to address my concerns. I would highly recommend working with him to anyone out there!

kkelleyjackson

15 de oct. de 2013

Absolutely fabulous customer service. We were amazed! Professional respectful and vehicle was so clean! I would highly recommend this dealer! Every used car was in new car condition.

keith.crawford.1257

28 de ago. de 2012

I worked with Craig Fleishman at Sunset Audi and he was great. Very attentive and helpful. He made the process easy and fun. I would highly recommend Sunset and Craig!

tboudrie

27 de abr. de 2012

Great Dealership. No games, straight forward and honest. Couldn't have asked for a better experience buying my Audi A5! Craig Fleishman took great care of me and I will look for him again in a few years when I am ready to upgrade.

biff656

23 de abr. de 2012

Shane was great! I was virtually able to complete the entire transaction on line, which fits better with my personal requirements. We negotiated, applied for credit, etc., before I showed up at the dealership to complete the deal. Very smooth and painless process.