Paul Fricovsky

12 de sep. de 2016

I've never owned an Audi until now! I just took delivery of my custom ordered 2017 Prestige Q7. I highly recommend you ask for Marc Carpenter. He is truly the reason why I decided to purchase my Q7. His signature says it all. Audi Brand Specialist! Yes, I totally agree! He is amazing and knows his Audi. He took his time and showed me everything about the new Q7. I was impressed by the amount of experience and knowledge he has. He truly knows his product and I highly recommend you ask for him when you go to purchase your Audi. He will not steer you wrong and what is most important, he treats you with respect the way ALL Audi customers deserve to be treated. I was provided up to date notice from the date my car was being built to the date it arrived. Yes! While it took longer than expected, it truly was worth the wait. What an awesome SUV. It?s true! It?s an A8 in a SUV. THANK YOU Marc for going the extra mile and helping me to understand all of the technology to my new Q7. Thank you, Darin Hegney, Mary Pro, Richard Duclos and Jamie Bermudez. I recommend to anyone to purchase their Audi from Audi Las Vegas. Remember, ask for Marc. He?s GREAT!

Joe H

10 de sep. de 2016

What an amazing car buying experience! The entire staff was so helpful and never pressured or rushed us to buy anything. I'd highly recommend buying a car from them. I definitely plan to buy my next one here too.Thank you Darin, Glenn, Marc, Tom and Jamie for taking the time to walk us through many options while making the whole process enjoyable. I'll definitely be back to buy again.

Dina

10 de sep. de 2016

I had a great experience. I would definitely reccomend this dealer to do business with.

Omar Khan

9 de sep. de 2016

Great and quick communication as well as very friendly service.

Diana M.

9 de sep. de 2016

Purchased twice. Love the staff. My service advisor Nate P. Puts up with my treating cars like my children. And the dealership is nice to sit and wait in, clean and comfortable.

Bo

7 de sep. de 2016

Travis was great! No pressure and he was knowledgeable, helpful and thoughtful. I love my Q5 and I had a great experience getting it.

Amber

2 de sep. de 2016

The buying experience was pleasurable. Worked with Tom in sales mainly. Had a bit of an issue right after the car was bought and Audi immediately resolved the issue with quality service.

Tina

28 de ago. de 2016

Overall 4 stars only because upon the first full day of driving my car, there was a fault that showed up in my car. I would expect that this would have been taken care of before dealing it.Customer service was great. Aljay made sure both my husband and I were comfortable with all aspects of the car, and when we had to wait a little longer than expected to sign the papers, he eveneeds went and got us lunch since we were hungry and at the dealer all day.Buying process was fine but I had to come back twice to resign some papers...apparently something was wrong, I don't know what. Again, something I expected to be done on the first signing.The car overall is great. Satisfied with the purchase and the level of care of customer service.

Audifan

28 de ago. de 2016

Absolutely love the car. Buying it in Las Vegas for sale to California was a bit of a chore.

Iris J Goins

26 de ago. de 2016

Excellent customer service from the time I walked in to look at vehicles to driving out with my new Q3 three weeks later. Very personable, friendly and knowledgeable staff.

Valued Customer

23 de ago. de 2016

Didn't have an appointment that day, but needed to have something checked on the way to work - Boyd worked my car and in and got it taken care of. Always great service.

Adrienne Smith

11 de ago. de 2016

The service I received was impeccable/outstanding Travis, Patrick, Richard, and the General Manger treated me with not only great customer service, but with respect. They made my car buying experience easy but enjoyable. I want all my friends to experience car buying from Las Vegas Audi. Thank you Travis you're the best salesman

Jeanette Price

9 de ago. de 2016

It was a positive experience. Thanks for all your help.J. Price

Donovan

9 de ago. de 2016

My whole experience at Audi was great, everyone that I was in contact with was very kind and was always interested in making sure my wife and I were taken care of. We were big fans of Audi going in, now we're completely sold on the whole organization.

Greg in Vegas

6 de ago. de 2016

Jarrett and the management team were great. They negotiated the deal as promised. It wasn't the typical, uncomfortable process that we're all used too. We love our Audi!

Joe casas

4 de ago. de 2016

Excellent service. Staff was very helpful. Waiting area was very nice

Kimberly Anne Roskeland

4 de ago. de 2016

Great buying experience at Audi Las Vegas I needed a car to get back California my dad bought Audi from Audi Las Vegas so he called and used internet to get me great deal on new Audi Q5

Neise Cordeiro

3 de ago. de 2016

Great service, classy, clean. They worked on a great deal for me. Documents were easily prepared, fast credit verification. Great job.

Dan Qian

3 de ago. de 2016

People all nice there. And I love my new car , l love my new car I love my new car love my new car

CharlieLV

30 de jul. de 2016

Marc carpenter and the team at Audi Las Vegas were excellent to work with. It was a painless quick and enjoyable process

Christopher

25 de jul. de 2016

I've purchased multiple cars from the AutoNation Audi Dealer on Sahara. The dealership is clean and the staff is exceptional. On my recent purchase, 2016 A6, my sales person, Amber Mills, was friendly and detailed in our discussion. She knows more about Audi's than anyone I've ever met. After we walked the lot looking for cars with a specific set of options, she suggested that we look at ordering a new A6 specifically with the options I was looking for. We sat down and ordered the exact car I wanted. The financing was easy and to the point, no games.The ordering process was simple and Amber called to give me bi-weekly updates on the production status of my car. The car was detailed and ready for pick-up when I arrived. Amber and Stephanie Radke, Service Director, took all the time necessary to walk me through the list of technology. Can't say enough about this dealer from a sales and a service standpoint. Stephanie Radke and her team in service are professional and detailed. They are the only people who touch my car!!For those of you that don't need the security of a BMW or Mercedes logo on your car, take the time to go see Amber and Stephanie and see for yourself what Audi is all about. You'll be amazed.

Ruleyin

25 de jul. de 2016

My overall experience was Excellent!!!!My service rep took excellent care of me.

Sarah

23 de jul. de 2016

Susan was a great help on choosing a vehicle, she made the process really easy and let us take our time. She was a pleasure to work with and I am happy with my purchase from Audi! The facilities are really nice and very clean, everyone is upbeat and willing to help.

Bill

18 de jul. de 2016

I have been having both my vehicles serviced at Audi of Las Vegas the past 3 years. The service team is incredible and they always go the extra to make you happy.

Monty

17 de jul. de 2016

Everything were easy. Very nice people.Didn't have the color I wanted, had to wait for the car coming from somewhere else. they gave me a car to drive while I was waiting for my to coming. It was really nice of them to do that.

Rick

16 de jul. de 2016

Glenn and Jamie were very helpful, and I love my new car.

Audi owner

15 de jul. de 2016

Service rep had everything ready when I arrived. No upset pressure. Loaner was spotless. Everything done as expected. Easy checkout process.

BMG

13 de jul. de 2016

My car-buying experience was smooth from start to finish. This was due to the excellent customer service of Marvin Dodd and Richard Duclos. Marvin searched the inventory until he found the car spec I was looking for, which was in a overflow lot. My car was so new it still had wrapping and tape on it! Richard went over all of my purchase paperwork, making sure I understood everything. After a cleaning, Marvin gave me a thorough tour of my shiny new car. I am very happy with my purchase, and very happy I purchased at Audi Las Vegas.

Michael Carcjia

12 de jul. de 2016

Carl was very helpful and I would recommend your company

Thea

8 de jul. de 2016

Great service at this dealership. Good follow-up my Sales Rep Susan. Overall experience was good. Thank you

James

7 de jul. de 2016

Boyd in the service department was outstanding. Made me at ease. Las Vegas dealer

Elaine

2 de jul. de 2016

Service was completed quickly. I was treated very well.

Mike G

18 de jun. de 2016

Jamie and Marvin were both extremely helpful in helping me find the right car for me.

J.R. Pierce

16 de jun. de 2016

During our vacation to Las Vegas Msy 2016, I notice a wearing icon on the info panel. I called Audi of Las Vegas and was provided an immediate service appointment for that afternoon. I drove to the facility and met with a service technician and explained my concerns. He accepted the car for analysis and offered me a "loaner" vehicle for the duration of the time necessary to affect necessary repairs. The vehicle was taken into the shop area prior to me retrieving the personal items. The technician escorted my wife into the shop area where she observed that the repair tech had carelessly strewn his tools and testing equipment over our personal items/luggage remaining in the rear area! I was extremely upset and no amount of apology was acceptable! Repairs took the better part of two days with no follow up offered by Audi of Las Vegas! Co tact was initiated by me. Each contact was essentially the same - we are still attempting to ascertain the cause of the problem; we are in contact with Audi and they are researching the issue in an attemp to find a solution to the problem, be patient during our research, once we find the problem and its solution, we'll share it with the owners of similar vehicles/models. Finally, the problem was identified and corrected and I assume shared with the entire Audi community. At the time of this service, I had owned the Q7 for two weeks with less than 3,000 miles accumulated. Needless to say I had not intiscipated spending my "big" summer vacation with my brand new vehicle in for an extensive service in a city 3,500 miles from home. In summation, my service appeared to have been successful, it was time consuming and certainly lacked empathy to me, the consumer!

Danielle caruso

6 de jun. de 2016

Great experience. Everyone was very helpful! Love my Audi

California girl

5 de jun. de 2016

Excellent, friendly, accommodating, great hours , friendly staff

Ticky chao

2 de jun. de 2016

Harvey Huffman is the best salesman I ever see in my life. Best Audi dealer in Las Vegas.

Richard Schwartz

1 de jun. de 2016

Scheduled Service. Very accomodating. Greeting by very kind individuals. Appreciatethe car cleaned prior to pick up after the service. I have no reservations about using Audi Las Vegas once again for service.

Jason Gunn

29 de may. de 2016

Great service. I would definitely bring my vehicle to get services in the future. Thank you.

Car Guy

28 de may. de 2016

The leasing process was one of my best ever. My sales rep Harvey was very honest,professional and knowledgeable. He went out of his way to make sure I knew how to use and operate my new S3.I really like this car.

Alyssa Chanski

20 de may. de 2016

Amber Mills was able to assist us with the purchase of our "new" to us car purchase. She answered every question we had, and thoroughly explained everything to us. This was my first time buying a car and I was very anxious about it, but Amber calmed my nerves as well as gave me plenty of time and space to make my decision. The Audi dealership as a whole was extremely accommodating, especially considering we arrived on site without making an appointment. Even the other salespeople were checking in on us while Amber was getting things processed. I now have the car of my dreams and feel extremely confident that I made an informed decision purchasing a vehicle that will last me for a long time - an investment rather. I would 100% recommend booking an appointment with Amber if you're looking to purchase a car, or even just taking a look. She isn't the stereotypical car salesperson that will try to pressure you into buying the most expensive car whether it's a good fit for you or not.

David

19 de may. de 2016

Billy was very helpful and provided great service.

Kathleen

18 de may. de 2016

I was stuck with a car I hated. Other dealerships were quoting me trade in values that were ridiculously low. I went to Audi and was greeted by Marc Carpenter. He ended up being the best salesman I've ever dealt with. They were fair, friendly and helpful and I love my new Audi. I'll definitely go back

Catherine

4 de may. de 2016

Great experience, from the purchase of my A5 from Hermann Brumm 3 years ago to the annual service from Erik Honn. They had a courtesy rental ready when I brought my car in for service & had my car cleaned and ready when I returned. The complimentary car washes for as long as you own the vehicle are a great perk too!

Gary

13 de abr. de 2016

It was a very very good experience from beginning to end!

Elias Garcia

21 de mar. de 2016

Amber Mills is extremely helpful when it comes to purchasing a new vehicle. She will assist in any way to meet the customers satisfaction. Her way of seeking cars is very expedited and of high quality. When you purchase a vehicle go with Amber Mills.

Timothy Tramble

21 de mar. de 2016

Great sales team! Everyone was willing to help me get a car I wanted at an affordable price.

Irene C.

21 de mar. de 2016

My husband and I had a stellar experience with Audi of Las Vegas with respect to customer service. We stopped by the dealership 10 minutes before closing and the sales person took the time to answer our questions and did not rush through the process. We set up an appointment for the following day and were treated exceptionally well. A big THANK YOU to LJ Lumapas for your professionalism!

Aljay lumapas

14 de feb. de 2016

I had great experience with service and especially to aljay lumapas who help us through the process looking for my car. Very thankful he guide me as i first time buyer of my own car..he even call me to make sure everythings all right.. Im surely recommends you guys to all my friends. Thank you

Peterson Durias

10 de feb. de 2016

I had a great experience to this particular dealer I was looking for a used vehicle to trade in my car but Amber gives me an option for new car with low interest rate she helped me out patiently until late night and I ended getting a brand new Audie Sedan.I was really impressed of the buying process and customer service of Amber.Thank you so much Audie Las Vegas-Sahara Location!

James S.

4 de feb. de 2016

Thank you Tom and Amber for a great car buying experience. I purchased a 2013 Audi A6. It was exactly what I was looking for. Very, very clean car. The customer service I received was second to none. Keep up the good work.

Mark

25 de ene. de 2016

I needed a new car. I looked at the S6; and was not only impressed by the car but by the sales agent, who knew everything about the car and answered my questions before i could think of them. wish my wife was that efficient.

Lisa w

21 de ene. de 2016

The buying experience was very professional, not the old "high pressure" sales tactics that previous new car purchases have been like.

Debbie Little

19 de ene. de 2016

I Love my New 2016 Audi SQ5.The dealership, was great, and so was Kim, my Sales person.Thank You, Audi, Las Vegas!

Alejandro navarro

12 de ene. de 2016

I would like to thank Aljay for helping us and getting a great deal for my daughters car

Chris P.

11 de ene. de 2016

Susan Browne at Audi Las Vegas was the best representative.

Tony Sanchez

10 de ene. de 2016

It was time to turn in my leased Audi and Carlos Brasil at Audi Las Vegas did a great job getting me a new leased vehicle.

Leah b

10 de ene. de 2016

Marvin made the whole experience very easy and quick! Love my Audi A4!

Tanya&Jeff

10 de ene. de 2016

Wow!......What a wonderful experience working with the entire team at Audi-Las Vegas. Me and my boyfriend have both had very negative car buying experiences in the past and were pretty anxious about the process. I must say that the entire staff at Audi Las Vegas, especially our sales specialist, Travis Shaw proved that buying a car doesn't have to be a negative experience. These guys were very professional, no pressure, courteous, friendly and transparent with the entire transaction. We are customers for life! Thank you Travis for a wonderful experience and for going above and beyond to accommodate the purchase of my Mercedes. Your pals, Tanya & Jeff. BTW....Jeff said that he will be in very soon to buy the Audi that he had his eye on the other day.

Amber

6 de ene. de 2016

The best customer service ever , they do the best and i like how they deal with the customer.And special the sales her name Amber she is so helpful and have a lot of knowledge .

Marya Petrova

4 de ene. de 2016

Just bought new A6 and so happy to drive and enjoy the car!!! I have been visiting Audi Autanation in Las Vegas since 2012 and customer service is excellent there! Special thanks to Anacleto Lumapas, Jimmy Cahill and Richard Duclos for your great job! Your are always ready to help and answer all questions!

Dan S

2 de ene. de 2016

The sales and finance team were all very helpful throughout the entire process. They were professional and did not pressure me during the process.I would give 5 stars in all categories! The graph above would not allow me to put in 5 stars.

G. Shoemaker

31 de dic. de 2015

First off, I have returned to Audi for my second purchase. To be honest, I love Audi for what they provide, experience, loyalty, trust and integrity. My sales person, Harvey, was extremely helpful. He took extra time to teach me all of what my new car offers. My fiance manager (Robert) explained each item I was required to sign in detail for the added level of comfort. I can't say enough about Audi and their team of professionals, from the GM down, they all made me feel extremely happy and proud to once again drive off the lot with my new car. Thank you Audi of Las Vegas.

Tin Cheung Lee

29 de dic. de 2015

being there before~ Harvey was great, the dealer is nice

Ken K

26 de dic. de 2015

After being a loyal customer of another car company who did not treat me well when looking to replace my leased vehicle, I decided to go with Audi Las Vegas. Jason Schantl was one of the best salesman I have experienced during buying a car. Jason listened, did not pressure me to make a decision right away and addressed all of my concerns and questions in the utmost professional manner. The rest of the team at Audi Las Vegas was just as pleasant to work with. I look forward to a longstanding relationship with Audi Las Vegas. Thanks for making the car buying experience fun again.

Butch

26 de dic. de 2015

Good people to talk too. Good experience in the facility'

Cindy and Greg

25 de dic. de 2015

We purchased a 2016 Audi Q3 on 12-23-2015. Sales brand advisor Amber Mills was able to locate the exact car from an out of state dealer and organized transport to Las Vegas. The process was quick and actually fun, a first in our many car buying experiences. When the car arrived, Amber made sure finance had our paperwork ready and we were in and out of the dealership in less than 45 minutes. We can't say enough about Amber's dedication and commitment to provide exceptional customer service. We definitely know where to go when we are ready for our fourth Audi. Thanks Amber, you rock!

Ricky

16 de dic. de 2015

I'm a military guy who bought a used Q7 from this dealership back in Oct. 2014. Being that there aren't many good condition used Q7's around I jumped on the sale. Quick overview, brakes were bad, did not come with GPS or Bluetooth (on sticker price/vehicle description) and they gave it to me dirty (old French fries in it & dried up soda spots). Regardless, I was still content. Fast forward, after 6 trips to service for the radio shutting off and moon roof not closing we finally went to Audi of Henderson. Fast forward again...we moved to NY and decided to trade it in for a new Acura. I purchase a 3 year warranty and was entitled to 2 years being refunded. It's been 45 days and the Finance Department still hasn't sent the one form for me to sign. I sent them the odometer statement and proof that the lien was paid off and every time I call they act like they don't know who I am. Avoid this place! You will get the red carpet treatment only until you sign the dotted line. After this, you are just an inconvenience to them. Btw, my salesman quit because they treat everyone like crap. Audi's are great but not this dealership. I got treated better at Kia surprisingly. I promise you'll be disappointed if you go here.

Steve in Vegas

13 de dic. de 2015

Purchased an Audi TT at the West Sahara location. I was met right away by Susan Browne. She did everything possible to make my experience as pleasant as possible. She even took the time to go over many of the gadgets the car had to offer..The only negative was the finance guy at the end who came across as phony and pushy, but overall a great experience and I will definitely recommend this dealership.

audifan

3 de dic. de 2015

I went to the parts department on November 12th to replace part of the key. It would cost $95. However, when tested the key part didn't work with my Audi. So the person at the parts department referred me to the service department. They could not service my car to program the key so I came back the following morning as instructed (November 13th). First mistake: after waiting for over an hour, the service person told me that I would be charged $145 for the key part. He said I was given the old price (I showed him the quoted price just a day old). So, who ever he spoke to on the phone said to give me the quoted price.Second mistake: the service person told me after I signed the agreement to pay the $95 for the key part, claimed that he offered me a ride. That I chose to wait. He was very rude and I told him he did not offer me a ride. How could he? He knew I was out of state! He took my initial information when checking in my car.Third mistake: I was told that my wait was about 2 hours, it was over 3 hours excluding a free car wash. Just to program my new key part.Fourth mistake: they just fix the old key and not replace the part!Unbelievable. BTW, it was my first visit at this dealership. Definitely thinking of not buying my second Audi from them. And will write a complain to their service director. Very unhappy place.

Jason Whitesides

24 de nov. de 2015

Had a wonderful experience. Loved working with Amber.

bernadette devonshire

20 de nov. de 2015

very easy and comfortablewould definitely recommend Amber Mills

Dee Dee and Paul Hammer

17 de nov. de 2015

This dealership was a pleasant surprise from the time we walked in to the time we bought our car. I bought a used car but was treated as if I bought a new Audi. Carlos was our sales agent. He was professional, treated us with respect and honesty. There was no pressure. He followed up on everything he promised and went beyond what we were expecting. I highly recommend Carlos and Audi of Las Vegas.

SteveT

15 de nov. de 2015

I've been looking for a new sport sedan with good values for quite a while. I found a few in Las Vegas but was afraid to waste my time with aggressive car sale persons with little knowledge about their service and products. Susan Browne at Audi of Las Vegas was different. She knew her cars well. She was courteous, very helpful, and knowledgeable. I ended buying a modest A4 . But it was was a CPO with almost fully loaded options. I love it so far. Susan and the Audi teams including service had been wonderful. I strongly recommend them!

Happy shopper

31 de oct. de 2015

Richard, the finance manager I worked with, was excellent. He made the effort to find me the lowest rate. I also appreciate Harv, the salesman. I feel as if I can count on him when necessary in the future. All the staff were genuinely helpful and service oriented.

Rachel Cervantes

27 de oct. de 2015

I went to Las Vegas for the weekend and my car broke down on the way. I had to use Audi roadside assistance and they took my car to this dealership for repair. We had communicated with Boyd Brown that our car was being taken in for repair. When we arrived he had a loaner car ready for us and was ready for us. The next day he called is in the morning to let us know about the problem with our car and that it would be repaired, washed and ready by 1:00 that day. I was pleased with the service we received.

Damon lee

23 de oct. de 2015

When i arrived at audi autoshop chad came to me to take care for buying a car. He was so friendly. He was trying to explain everything about a car that i want to buy. Thats why i bought a car that day that i came at first. Because of him, i got brand new car which is 2016 q5 suv. I really recommand chad to people who trying to buy a car from audi. He was so amazing!!! Thanks for gift as well not even car:)You made my day chad. After ending of lease, i will definetly find him out to get other audi car!!

Gerhardt

19 de oct. de 2015

Excellent service and I would recommend Susan Browne t friends. She was exceptionally great.

Deb B

17 de oct. de 2015

I recently purchased a 2015 Q5 from Audi Las Vegas. Our salesperson, Susan, was very professional and attentive from start to finish. This was my first purchase of an Audi and I was very pleased with the professionalism of all staff we dealt with as well as the vehicle purchased..

Alicia

16 de oct. de 2015

Jason was an amazing salesman. He was there for multiple days of teat drives, searches for used cars accross the country, negotiations, text messages, and then went over the entire user manual to make sure all of the settings were personalized. No one could have improved on our experience.

David Raanan

16 de oct. de 2015

I went into Audi Las Vegas knowing exactly what I wanted and the team there worked with me to accomplish this. They were NOT pushy; they were cooperative, flexible and understanding of my budget and my time. The car buying experience can often be a struggle. Audi Las Vegas made it a breeze. I walked through the door at 10am and drove away in my new A3 by 1pm. They took care of everything for me and made me feel part of the family.

LofLV

7 de oct. de 2015

I have bought a new car every four years since 1970. Most of my cars were Mercedes Benz. This dealership is the BEST I've ever experienced! There was no haggling over price for the A-4 sedan I wanted, so this was the easiest buy I've ever made for an automobile. The price agreed to was fair to both me and the dealership. The Service Department is outstanding! My service advisor, Erik Honn, is one of the finest I've ever dealt with. And when he's not there, the other service advisors are right there to help in any way they can. Appointments are easy to make. Advise given is honest. What more could a customer want. I definitely plan to buy my next car at this dealership,too.

LARRY S.

6 de oct. de 2015

THE EXPERIENCE WAS SATISFACTORY. INTERNET SALESPERSON WAS GOODTHE GENERAL MANAGER IS CONCERNED WITH GOOD & BAD EXPERIENCES..

Juyoung

6 de sep. de 2015

From the minute I walked in the door I was greeted promptly. I was trading in my lease and I wanted to know my options. Travis walked me through everything and he was very patient with me and answered all my questions and any questions he couldn't answer he got the right person, Richard, to answer them for me. They were informative, patient and went beyond the call of duty on service. Travis was so amazing. I got into a new lease on a brand new 2016 Q5 that while I was signing my papers he got my new car washed, full of gas (all the usual stuff) but he even programmed my new vehicle to my settings from my old car! So it's like I got into a new car build just for me. It was a nice touch of service that went beyond my expectations.

Luis

6 de sep. de 2015

Happy with there service my sells man was polite and made everthing happen quick

Lemmie Wade

2 de sep. de 2015

The experience was very enjoyable with no pressure. The team was helpful and friendly.

Roger

28 de ago. de 2015

I came to Audi Las Vegas and from the moment I walked in to the facility, I was treated like a VIP. Chad, the salesperson, was very knowledgable about the vehicle I was interested in and answered all of my questions and concerns. James, the sales manager was also very attentive and ensured a smooth process. This was the best car buying experience I have had in 20 years of buying cars.

Michael

27 de ago. de 2015

Took my car in just to get air in my tires as my tire pressure light had come on. Unfortunately someone had backed into my car while there, but Audi took care of all repairs!! AND they gave me a brand new Audi A3 to drive while mine was being fixed!! Great vehicle!! Awesome service!!

nastatia henry

26 de ago. de 2015

my car was recently totaled in a accident and this whole car buying/shopping experience has been a stressful nightmare. but going to audi autonation was a breath of fresh air!! very friendly staff!! very educated on products offered and also on individual vehicle information!! the entire process from start to finish was quick and easy!

Aksoy FL

4 de ago. de 2015

Purchased 2016 A6 2.0T Quattro. Love the car & buying process was a breeze Amber took the time to listen and search for the vehicle that I wanted. The best service I've experienced with no pressure to purchase.

Michelle Salles

25 de jul. de 2015

Carlos is Amazing, he spent hours helping me find & finalize buying the exact car used car, I wanted:) My mom had to go into the hospital that that afternoon. So he made sure we wrapped up all the paperwork quickly & efficiently! Wished me & my mom well, then said don't worry, u can bring it buy the dealership & we'll take care a few things we had discussed, that wasn't in the paperwork. Like detailing it, filling the tank & helping me learn a few thing about the car. Being raised here in Vegas, I wasn't sure they really would or not? After spending 3days inthe hospital with my mom, I was shocked when Carlos call me to Thank me for buying the car, hoped I really enjoyed driving it & reminded me to bring the car by when I had time. He even asked how my mom was doing:) When I got to Audi on tue afternoon, they got my car right in & did a great job, Carlos made me feel like I just bought some highly expensive luxury vehicle, not one of the cheapest used cars they had at a special sales event. He showed me no matter what you buy he will treat you like VIP, because he really cares about all of his clients:)

Morris Tsui

16 de jul. de 2015

Very nice adviser his name Erik honn, always on time and reliable, I will recommend to all my friends

Joyce

14 de jul. de 2015

I came in not knowing what I wanted in the first place and in the end, I caused the facility to transfer a car all the way from California to Nevada on their expense to dislike the vehicle on spot. I had a very difficult situation but Troy made it super easy on me. We listed my needs and wants and eventhough the car would cost a little more a month, he made it work financially and now I couldn't be happier. He honestly cared about my happiness and not just making a sale!

ChefCraig

1 de jul. de 2015

Above and beyond from hello to signing the paper work for my A6! The place from GM to Service Person were just nice, answered all questions even the stupid ones, test drove almost every car on the lot until I found the one I wanted. Just a wonderful experience from top to bottom. Going back when its time to get another one!

Carie

22 de jun. de 2015

My husband and I were in the process of comparing vehicles and we ended up buying a used Q7. Our sales associate Carlos was amazing. He was very friendly, knowledgeable and did not pressure us into a purchase. He made the entire experience pleasurable. The other individuals we encountered during the process of buying were just as pleasant to work with. I would recommend this dealership.

John P

12 de jun. de 2015

They made the process easy and it didn't take long to make a deal. Felt they were very fair!

Opalma

9 de jun. de 2015

Amber Mills went above and beyond to make sure I was taken care of and satisfied buying my s5. She will always be recommended to all my friends and family.

Melissa s.

31 de may. de 2015

Great service. Did not feel pressured and went above and beyond to answer my questions and meet my needs. Susan Is great and took her time to explain every feature in the car when I picked it up.

Krystin Smith/ Johnny Wing

19 de may. de 2015

This was a very easy and laid back process! Everyone was super nice and was not pushy.

Agui75

13 de may. de 2015

Everyone at Audi Las Vegas was amazing friendly knowledgable and helpful. I feel appreciate and taken care of which means the world to us. We have many choices in vehicals and will continue purchasing Audis as long as we come back to the same 5 star service. Thanks again Lisa and Mario Aguilar....

James

30 de abr. de 2015

No pressure or stress car buying environment. I felt respected and not taken advantaged of. I was looking for a good, affordable and slightly used vehicle. Found the perfect 2014 Audi A4 ataudi Las Vegas just under 10k miles and new I had to have it. Trade in value for my 2001 Toyota Tacoma was slightly lower than expected but still good deal. Also APR slightly higher than what I was expecting but again still good deal. Would definitely come back and reccommend to others.

Zerita Haddock

28 de abr. de 2015

Went in got the car I wanted. The dealership was able to give me a better finance rate then what I was getting from my lender. The salesmen were very professional . My Audi has lots of details to learn but I Love It!!

"Jay", "audi fanatic"

21 de abr. de 2015

I was looking to trade in my Audi A4 to an A3 then i found this specialist through the Audi internet chat line on their website. Amazing experience and very efficient, we closed the deal through back and forth e-mails document, application which i sent and sign. I was approved and in a few days went to dealership and took home my favorite car,

RaphaelC

17 de abr. de 2015

Just a pleasant experience! Very friendly and fast transaction.

Tom and Rise Kilian

15 de abr. de 2015

Wonderful experience, great service, both Mary Pro and Kim Beck we very helpful and pleasant to work with

Song tap zhao

14 de abr. de 2015

Good custom service,very nice people,will referefer family and friend to this llocation

jennifer1280

12 de abr. de 2015

I would leave this place as a last option. If there's another Audi dealer close to you, go check that place out first. Trust me! Worth it!

Vegas Ev

8 de abr. de 2015

Easy Breezy is one of my favorite terms and that describes my experience dealing with Gareth and audi Las Vegas. Gareth was accommodating right away and made my experience very positive. I keep getting many compliments on my new audi and its all thanks to Gareth and the team!

Jesse

7 de abr. de 2015

Great experience with no high pressure sales. Knowledgeable and friendly staff, particularly Gareth and Kim. Highly recommended.

Timothy Owyong

3 de abr. de 2015

Amber was very helpful in finding the right car for us.

ASHLEY LEACH

25 de mar. de 2015

Very helpful with my limitations of car buying and ensuring my goal was reached! Went the extra mile to make me a happy customer!

Kim Kelly

25 de mar. de 2015

I purchased an Audi A3 and the service was amazing. The whole process seemed so quick and easy and Amber helped me through it all. She made me feel very comfortable and explained everything that I needed to know in order to be knowledgeable and comfortable in my new car. She made everything so exciting and I can tell she loves what she does. Thanks Amber!

Nadia Wilson

20 de mar. de 2015

Amber was very helpful, in helping with my car buying process. She's very knowledgable in her area of service. Everything, went very well.

Rick the tt guy

20 de feb. de 2015

Audi was wonderful to work with especially Amber! She was very helpful in securing the deal.

Audi 5K

17 de feb. de 2015

In this day and age finding truly great customer service is almost impossible. From the bank to gas station from the 7-11 to Movie theaters. Being in the service industry as a Chef in possibly the most popular city in the world, I've seen and see a lot of what goes on in front of and behind enemy lines. So it's refreshing to see an individual ( my salesman Marvin Dodd) be as passionate about his craft and the client's needs.

Josh

17 de feb. de 2015

Tom and Gareth were extremely helpful with my recent purchase at Audi Las Vegas. I highly recommend this dealership!

Jeff Auldridge

11 de feb. de 2015

Made the deal over the phone. Was very easy. Repeat customer for 11 years!

Jenn Kerro

7 de feb. de 2015

Best experience I've ever had so far buying a car!! It was quick to the point no games..

Jonas Schy

4 de feb. de 2015

I couldn't be happier with the new car buying experience that I received from Audi Las Vegas. Great cars, good people, and a relaxed low stress atmosphere lead to a most enjoyable and satisfying car purchase. I'd like to thank the Audi Las Vegas sales personnel that helped me make the best choice for the Audi model and options that suited my needs, the management that got the numbers on my deal where I needed them, and the finance staff that made signing the paperwork as quick and easy as possible.

Bob H

2 de feb. de 2015

Always feel special when I come in the dealership.

cicy

27 de ene. de 2015

Automotive journalists agree that the Audi A4 has one of the nicest interiors in the class, with an artful design and high-end materials. The A4 also gets excellent fuel economy for an upscale midsize car, and reviewers like its lively acceleration.

Jess G

21 de ene. de 2015

I traded in my 2010 Lexus IS and got a amazing deal on a 2014 Audi A4. Doug was super helpful and willing to work with me. I am in love with my new car thanks Audi!

james w

21 de ene. de 2015

At Audi las Vegas the staff will help you find whatever you want no matter where it is if it is in their capability it will be done thanks Jaime for tracking down my a3

Gavin Murray

13 de ene. de 2015

Thanks to Susan and Patrick for a great Audi experience , bought a new S 5 and the car and service from the dealership has been great , from start to finish a professional approach from Susan and continued support .. Many thanks .....

Ravi Iyer

2 de ene. de 2015

It was a very good experience at Audi Las Vegas. They were very helpful and upfront about the entire process.I will definitely recommend them as a potential dealer for your Audi

JPG1980

27 de dic. de 2014

I recently purchased a certified preowned A5 from Audi Las Vegas. I was assisted by Gareth and Doug. They made the entire experience very pleasant and relaxed. All of my questions were answered thoroughly. Once I purchased, they spent a lot of time with me introducing me to all the technology that makes driving my A5 an awesome experience. Since my purchase, they have been readily available to assist me in any questions that I may have concerning my vehicle. Overall, my experience with Audi Las Vegashas been exceptional! I would definitely recommend them for anyone looking to become a proud Audi owner.

Nate

24 de dic. de 2014

Great Experienece overall. They were the upmost professionals with a non-aggressive approach and very accomodating. Believe me before I bought this car I shopped around and the competitors were always trying to one up this dealership but they couldn't. From the salesman down to to the Finance Department they are all A+. So if you are in the market for an Audi go see Gareth Nelson down at Audi Las Vegas.

Dave Friedman

19 de dic. de 2014

I bought my car from Los Angeles and had it shipped. It arrived in the condition as promised. Great experience.

Sue Han

7 de dic. de 2014

The service is great ! They have helped me with any problem I had , and they even helped me wash the car!

Katie Richardson

4 de dic. de 2014

I had the best experience working with Dan Palladino at Audi of Las Vegas! The process of obtaining a car felt easy & stress free, because of this great experience I will be an Audi driver for life. Thank you!

MJM

25 de nov. de 2014

The service representative Eric was very good and attentive to my comments and requests. The car was ready at an agreed time, washed and all services finished. My other half is now considering an Audi which is a major step. Mary Jane

KS

19 de nov. de 2014

I had a wonderful experience at Sahara Audi Las Vegas. I spent several hours test driving various models and they were very patient and helpful. The showroom was beautiful and exceptionally clean. I purchased an Audi A3 Quattro. It is a superb automobile and Sahara did a great job of helping me to select the best car for my needs. Thank you!

Shawn X Wang

18 de nov. de 2014

Very good service and I love the car that I picked, very helpful and like my dealer so much!

paul p

31 de oct. de 2014

Just stopped in to see a used Audi Q 5. We were greeted by Doug S. He was extremely professional and asked us the correct questions. After a test drive, Doug suggested a New 2015 Q5 for about the same payment. We ended up getting the TDI and it is "amazing". Luxury and performance all rolled into a beautiful/extremely well built SUV. It was TREMEDOUS shopping experience by Doug and the entire Audi team! I would recommend these professionals to any and all. Been buying cars for 40 years and this just might be my best purchase/experience ever.... even served wife and I lunch.

RFDZ

9 de oct. de 2014

Mr. Harvey Huffman made it all happen. He made the buying process smooth to a fellow military veteran. He helped me own the Q5 from the start to the end of the transaction except, for the Financial processing and services portion. He even came to my residence to help me resolve the Homelink issue promptly and unequivocally. Being a first time owner of an Audi brand I needed lots of time and he displayed a lot of patience in demonstrating how to operate the options. Truly, he demonstrated high professionalism and sincerity thus earning my trust and business.

Reuben

23 de sep. de 2014

Throughly impressed with the professionalism and knowledge of Gareth Nelson. He made the buying process extremely easy. His flexibility when presented with numerous schedule changes was impressive and appreciated. He showed us all of our options and answered every question. The service department contacted us shortly after the purchase to make sure that we had a point of contact and future service appointment. Highly recommend Audi Las Vegas to anyone looking for a Great Automobile and a Quality Sales and Service Team.

Pam Bam

20 de sep. de 2014

Just bought my new Audi A3 a couple weeks ago, and I still talk to people about my buying experience! A huge Thank You to Michael Pyon for being so patient and genuine. His efforts really make me believe that my purchase was absolutely worth it. On top of that, the dealership has great customer service as soon as you step into the lot and beyond the day you purchase. Audi keeps in touch with you for any questions I may have and also as a remind to utilize perks like a lifetime supply of car washes! I won't be surprised if I stay an Audi driver for life.

Richard L

10 de sep. de 2014

I made my way to Audi of Las Vegas after visiting another local dealership which had poor customer service. Gareth was very welcoming and we test drove a few cars before I settled on an A6 3.0. The car was not in stock, but the ironic part is the dealership that I first visited had it in stock, and Gareth managed to trade for it. I love driving my new Audi.

PJP

21 de ago. de 2014

The first day I stepped foot on the car lot I really had no intention of buying a car and I was just "window shopping". Harvey sat in a new car with me and gave me a run down on the car which only peaked my interest and I became a little more interested about buying a car. Harvey turned me over to Michael and before I knew it I was buying the car! I went back 2 days later, signed my life away and Michael made the process so painless and smooth with absolutely no pressure at all. He took a long time explaining and teaching me all the bells and whistles on the car. And still, a week later, he is answering questions I send to him via email! Anybody looking to buy an Audi, I would highly suggest they make a trip to Audi Las Vegas on Sahara and ask for Michael Pyon.....he's the best!

SueB

20 de ago. de 2014

We were looking to buy a Q5 with low miles. We contacted Michael and Audi Las Vegas regarding one that was listed on Internet. Although that car didn't work out, Michael worked hard to find another vehicle to meet our needs. In less than a week from first contact, he had the perfect car! He was great with communication via email, text and phone. He sent us many pictures. Since we were in FL (moving to Las Vegas soon), we had to do all this remotely. We did have our daughter go and test drive the car, and physically check everything as far as options, mileage and VIN number. We were able to do all the $$ stuff through our bank. Michael picked me up personally at the airport and the transaction at the dealership was swift and painless. Unlike other car buying experiences, this was a pleasure. Everyone that I've met and spoken to at Audi Las Vegas are well trained in customer service and professionalism. We are quite happy with our purchase and our experience thus far. Hope to do business with them again when it's time to upgrade our next car.

Janet

14 de ago. de 2014

I enjoyed working with the sales persons at Audi Las Vegas. They found me the exact car I wanted and even brought it in from CA for me.

Ali Everett

14 de ago. de 2014

Harvey Huffman at Audi Las Vegas gave us the best experience purchasing our new vehicle. We have purchased many new cars in the past from other dealerships, but nothing compares to the customer service Audi offers. Dan Palladino the financial service manager made the signing experience quick and painless. Excellent service!

Jacqueline

8 de ago. de 2014

I had gone to Jeep the night prior and was going to buy a jeep but then the next day I decided to take a visit to Audi. I have always dreamed of having an white Audi A4 and Eugene was doing his best to get me what I wanted. When I arrived after work Eugene already had cars aside to show me what he found for me. After everything was all done he got me my dream car. He made sure it fit within my budget and he really was attentive and caring about everything. I never wanted to go to a different dealership other than VW because of how well they treated me there but when Audi did the same for me I had no problem going with Audi. I overall love my decision and I am happy that before the age of 25 I got my dream car. I couldn't have done it without Eugene!

Pcbrian

26 de jul. de 2014

This was the best buying experience we have ever had. The sales team was very helpful and made the buying process enjoyable.

MarkB

24 de jul. de 2014

The whole process of my trade-in and buying a new car was easy and straightforward. Harvey is knowledgeable and was very responsive throughout the process. I would definitely recommend doing business there if you are in the market for an Audi.

KdP-LV

11 de jul. de 2014

Stopped by to look at some cars and the sales team at Audi was polite and helpful. I test drove a few cars and was not completely in love with anyone in particular. As with buying clothes I feel that if I didn't love it in the store I would regret my purchase. Gareth (my sales specialist) was patient with me an found me exactly what I was looking for. Although I stopped in with zero expectations of driving away in a new car, the team at Audi was so helpful, found me exactly what I wanted, and made my purchase process so easy I drove away in my new a4!! I will definitely be back when it is time for another Audi!!

chefemklein68

23 de jun. de 2014

ON Monday want to buy a new car rs5, fw of my colleagus and freind love the Audi car but alway had with sales persons where difficult and rud or dont understant custumer service, So when decide to go i ask for the Gm to make sure for no issue.He never can out or come to talk to me no good for buisness.

mtfalcon

12 de jun. de 2014

Well, it was time to replace my second Audi with another A4 Avant. Since I live in a rural state, Internet searches are the only way to track down my preferred vehicle. I located three of them and began negotiations. While the other two did drop their prices a bit more, the pricing at Audi LV was already very aggressive. We agreed on a price and I had my bank contact them to work out the details. Throughout the process Mary Pro was extremely thorough, professional, responsive, and helpful. She answered all questions quickly and accurately. Even my loan officer was impressed with the staff there. I was slightly disappointed that it took so long after I arrived to complete the paperwork, as I thought we had it all taken care of. However, that was a minor inconvenience. I would certainly work with them, and especially with Mary.

Rob loya-Saenz

5 de jun. de 2014

Had a wonderful experience recently at Audi on Sahara. Just purchased a new 2014 S5, Marvin Dodd made my purchase easy and quick. Second time I buy a car from him and will be doing business in the future with him. Highly recommend him and this dealership to meet ur expectations or over exceed.

Happycarowner

4 de jun. de 2014

Traded in my car for a used A6. The buying process was not long and drawn out. After the papers were signed, they sat in the car with me an gave me a tutorial on how all the electronics worked.

Happy Audi Owner

16 de may. de 2014

Quick and easy purchase transaction. Great customer service.

Dave Tonseth

1 de may. de 2014

I arrived at the dealership late on Friday evening to browse the cars. I fell in in love with the A5 and purchased one that meet my desired options that night. I had a great experience working with Mary & Deeno to complete the purchase. It was way past closing and Mary took her time to make sure I understood all the features of the A5. The next day Denoo followed up on my Bluetooth connection to see if I set it up correctly They have a great team! dt

Bob C.

29 de abr. de 2014

I am very pleased with the service provided at Audi Las Vegas. The staff is very friendly and professional.

Sunsport

24 de abr. de 2014

Fantastic service, great price, very helpful to me throughout the buying process, great followthrough after the sale. Love the car. Thanks Guys!

papaNinja

16 de abr. de 2014

I can't thank Mary Pro enough for providing great people service. She was sincere on the phone and throughout the whole transaction. My wife and I decided to trade in our Japanese gas saver for a German tank, because we thought it would be safer for our newborn. I also explained to her that my wife is still recovering in the hospital and it would be really hard for her to come to the dealership. She offered to deliver the paperwork and vehicle to our home, because she said she knows how it is to be a new mom. She had it detailed and sent it through their used certification process before personally showing up at our home, which was probably after her shift. We really felt appreciated as a customer, even if we couldn't afford a brand new Audi. Shout out to Jaime, the manager, for making me feel welcomed at the dealership and giving his sincere congratulations. I think managers only come out of their office to help close a deal, but he came out just to shake my hand for being a new father. Overall, this had to be easiest car buying experience and I am positive that we will be returning to dealership first for our future needs.

David Giannotti

15 de abr. de 2014

Knowledgeable salesman and great follow-up. Deeno is the guy to see.

Sun Valley Sally

15 de abr. de 2014

One of their used cars caught our eye as we drove by. Stopped in for a test drive. Our salesperson was knowledgeable and helpful and not pushy at all. We said we would think about it and we came back 2 more times beofre making a decision to buy. The whole process by all involved was easy and convenient. They even got us an insurance quote that was way better than our existing company.

Dom Garza

10 de abr. de 2014

Bought a used car from Aaron and he absolutely cared for me as a customer. Wasn't pushy, he was nice, professional and got me in the car I wanted. Thanks man from your new friend Dom! Your the best, will be buying my cars from you!

Big B

9 de abr. de 2014

Went to test drive a car and came across Aaron Smith to help us. I have been to a lot of dealerships but have never came across a more welcoming, funny and easy going person to talk to. He never pushed or put pressure on us. I will without a doubt go back to see and deal with him when I ready to buy.

Doc Elle

31 de mar. de 2014

Bought a beautiful Audi coupe last Tuesday. The salesman was extremely helpful and courteous. The sales staff was friendly and accommodating making the trade in process smooth and seamless. Altogether a great day.

Annie W. "Audi Fan"

26 de mar. de 2014

I love Audi Las Vegas! They have the best team. I have purchased 5 Audi's from them and would not go anywhere else. Jaime ( my sales consultant) is awesome and very knowledgeable. He always makes me feel calm during the purchase process. The entire staff is warm and hospitable. It makes it a pleasure to purchase a car. I was in and out of the dealership in less than 3 hours. How amazing is that? It is awesome to be treated with respect and dignity when purchasing a new vehicle. We have all experienced the horror stories out there. The dealership is clean, organized and of course well stocked with many beautiful Audi's. Thank you guys!!!

Frank Sidoris

19 de mar. de 2014

For years I've always wanted an Audi, and as of a few weeks ago, Gareth Nelson at Audi Las Vegas helped make the dream come true. Incredibly knowledgable about each and every model and is as equally well versed in music. Great dude, great dealership.

Leah LasVegas Winner

18 de mar. de 2014

Marvin Dodd was my contact for my new Audi A4, very pleasant, easy going and no pressure. Thorough with all the amenities in the vehicle and he was a willing to answer any questions that I had. I would definitly recommend Audi Las Vegas for a new or used vehicle.

Julius Perry

13 de mar. de 2014

I purchased an Audi A3 from Jamie Bermudez and he was an all around great guy!!! I would recommend him to all my friends and family. He was very polite and courteous. Extremely knowledgeable and made the car buying process quick and painless. Thanks for everything. Hope to see you again in the future.

CGire

4 de mar. de 2014

Audi was very professional and Jamie in the Sales Department was excellent in handling my purchase of a new Audi A4. I would highly recommend Audi of Las Vegas to my friends and family members.

Tom

25 de feb. de 2014

The people made the difference, pleasant, professional, didn't waste our time. After 6 Audis we went to Mercedes, but we missed the handling and performance.

Jean Costello

19 de feb. de 2014

We had a great experience at Audi in Las Vegas. Hermann Brumm picked us up at the MGM and took us to the dealership where we picked out a car that I won at the MGM hotel. He was a pleasure to work with and helped in so many ways. We drove the car home to Wyoming; thanks for everything. .

Modernizm

28 de ene. de 2014

I recently went hunting for a high~end SUV. I was really intent on buying either the BMW X5 or the Mercedes M Class, but decided to pop into the Audi Las Vegas dealer on Sahara. I'm so glad I did. I met with Aaron Smith, who was both friendly and knowledgeable about his product line. We took a test drive in an Audi Q7, and I fell in love with the performance and the way the car was equipped. The technology on the Audi is greatly superior to both the Mercedes or the BMW. And the way the way the Q7 can peel rubber from gravel onto pavement is amazing: NO LOSS OF CONTROL WHATSOEVER. It is pure heaven to drive. The sales/financing/management staff made my decision to purchase the Audi Q7 a breeze. No hard sales tactic. We negotiated a price and I was more than satisfied with what I paid for the pleasure of driving out with my shiny new SUV. I highly recommend that anyone looking to buy a high~end automobile to drop in and talk with Aaron Smith. He's not pushy or doesn't use the sales approach of speaking ill of competitors: He lets his product speak for itself. I appreciate a man who doesn't have to berate a product I'm considering just to make his own product appear better. I would definitely look into buying another Audi. Perhaps a new Audi S5 convertible would be the ideal third car for driving down the Vegas Strip.

DM

21 de ene. de 2014

Great buying experience for me at Audi Las Vegas. I don't usually write reviews but I felt that they deserved it. Not too pressure driven and a good overall customer support. Thanks Kim and Hermann

Kristin Keller

6 de ene. de 2014

Loved It!! Harvey made this the easiest and best purchase ever that has changed my future vehicles to all AUDI!!! Good bye Mercedes Audi is truly a Great Car!!! Great People at this dealership !!! Very helpful and knowledgeable. Thanks to Harvey for all his help and going the extra mile for my family!!!

jon

2 de ene. de 2014

GREAT EXPERIENCE DURING BUYING AND GAVE ME THE BEST RATE

Bud in BC

31 de dic. de 2013

Purchased a new Q7 from this dealer. Best new car buying experience of my 63 years. Communication was great as was the service. WILL buy from this dealer again.

Brenda, H., CarShopper

11 de dic. de 2013

Although the dealership had a lot of vehicles, what I was looking for was not there. Staff was willing to try to find my specific vehicle, but pricing was a big concern. Although I did not purchase from here, I would send a friend looking for a vehicle.

Timothy Glanzer "Audi Las Vegas Fan"

22 de nov. de 2013

Audi Las Vegas, and specifically Harvey Huffman truely understand excellent customer service. He not only exceeded my high expectations he blew the car doors off with sincere, personalize service that I have never experience in buying a new vehicle. True service is customized to the individual and Harvey and the team really zoned in on my exact needs and took an approach that was comfortable and fun. Harvey worked hard to put me in the exact vehicle (Q5) that I wanted on the budget I needed. The Finance team also supported that experience which was also a delight. By far the best experience ever buying a vehicle and I will stay loyal to Harvey and Audi Las Vegas for years to come...............also, my wife bought a Q7 from Harvey and we had the exact wonderful experience a month earlier which is why we came back for round two!! Excellent service and partnership equal loyal and happy customers.........Great Job Harvey Huffman and Audi Las Vegas.

Chand NJ. ABEY

21 de oct. de 2013

I came here to buy a large SUV. I was warm welcome by rep. Aaron and I came across with nice manager name Jaime Bermudez. Helped me all the way to get my new Q7.

Thisisme

11 de oct. de 2013

Very helpful and low pressure, best car buying experiance I have ever had. My thanks to Kim, Gerhart and Mark

Maddoc

16 de sep. de 2013

I purchased a new S7 Audi and everyone from the sales person to the general manager made me feel my satisfaction with the process and their service to me was as important as the sale of the vehicle.

percobarb1

16 de sep. de 2013

If you're reading this, you're making the first step by doing some research, you can go there or audi henderson to test drive the car you want, once you know what you want, take a trip to the LA/orange county area and do your shopping. audi LV and Henderson audi will try to pull the wool over your eyes any way they can, they'll find fees nobody's ever heard of, if you're attempting to lease, they'll add the full tax amount to the selling price of the car, so when they calculate the lease pmt you may be paying the tax twice. If you don't care and don't want to take a short trip to save yourself some money, then buy from them.

bernyx

19 de ago. de 2013

They will try to rob you if you let them. If you try to buy a car the first price they give you is at least $5000 more than they will take. I was trading in an Audi, I went to carmax after who offered me $4000 more cash than they did. Also there service dept leaves something to be desired but at least if your car is under warranty you get a loaner till they fix it

Michael G

9 de jul. de 2013

I walked into Audi of Las Vegas on West Sahara to look at and ultimately try to buy an Audi. I had always wanted one and that day was the day. I walked in and was fortunate to meet Tony the GM and Gareth one of the Sales Team Members. They made the understanding and then purchase of my new A5 as simple and easy a process as they come! I got every answer to every question and most of all, the process of buying was the easiest i have every experienced. Over the past days i have told everyone i know about how easy it was and how friendly everyone was. I could not be happier with my new A5!! I am a customer for life!!

Chris P

25 de jun. de 2013

Recently I visited Audi of Las Vegas with no set intention of purchasing a new vehicle. I was of course interested in the Q5's... after getting some info on them and doing a short test drive, I decided to crunch some numbers to see if this was the right time for me to buy a new car. Everything about my process went great, smooth, and above all not forced. this was all made possible by our sales associate we worked with, Gareth Nelson, who was great in every step of my buying process. from the first look at the car, to the test drive, to the numbers, negotiating, and finally the purchase. He was so accommodating in every aspect. and now I have a new car that I love. can't thank Gareth and Audi enough for having a wonderful demeanor and pride in their business. Other businesses can learn from them!

RT

14 de jun. de 2013

Audi Las Vegas was the right choice for us! it exceeded our expectation in every aspect ... Our sales person Marty Arieli was a really helpful and friendly... Thank you Marty

Rob

7 de jun. de 2013

Bought my A5 2013 jus a month ago and I owe it all to Marvin for his great customer service and knowledge to help get me in this beautiful car. Thanks to all at Audi for all the support I will most certainly be back to buy another Audi.

Rodlvnv

24 de may. de 2013

I expressed interest online. Kim beck immediately called and set up the appointment and when I went and met with Armand he was great. He was informative, listened to what I wanted, made a great recommendation and did not pressure me to make a decision. I have had the car, a 2012 A6 prestige, for the days and I love it.

earthur

23 de may. de 2013

I went to look at a new Audi A5. Deeno, my sales guy was awesome. He was informative, quick and easy to work with. No huge pressure but enough interest that he seemed to truly care about me. The sales manager worked quickly to get me approved and my trade came in at a fair value. The finance guy, Patrick, was efficient, informative and while he offered me several products there was no uncomfortable pressure to buy any of them ( I bought 1 out of 5).I would definately recommend these guys if you have interest in an Audi. Erica Arthur

Leesie_T

18 de may. de 2013

Bought my Audi Q7 here. Jaime Bermudez went above and beyond helping me with my purchase. He even helped me drive my car home as I didn't have a second driver with me.

Shep

10 de may. de 2013

I worked with Kim and Marty on the purchase of an A3, both were fantastic to work with. I flew in from Washington to buy the car, they picked me up from the airport and they were all very hospitable. I was on the road headed home within two hours.

Lvnvstrip

25 de abr. de 2013

Does not follow through with agreement. Poor service and follow up. They get the sale done but then don't follow through with items needing to be taken care of. Don't return phone calls. You will find yourself making many calls to them and they still don't follow through. It is a joke dealing with them, they are far from delivering just average Sevice.

Sang

11 de abr. de 2013

The sales man(Robert Elia) who was helping me was great. he should be salesman of the year.(smile). he answer all my qustion regarding New Audi and more and the process once i decided to buy was super fast. looking for a car you should stop by Desert Audi and ask for Robert Elia. thank you Robert Elia from Desert Audi.

Kelly Theis

6 de abr. de 2013

Marvin Dodd!!! Feel confident in this salesman. He is genuine, sincere and straight forward. This is by far the best experience I have had in purchasing a car and I have gone through 12 cars in the past 10 years. We will come back in years to come. Thank you Desert Audi for hiring someone so competent and capable of making our car wishes come true!

Jules loves her Audi!

29 de mar. de 2013

Last week, I leased my 3rd Audi. Jamie was awesome as usual, and there was no pressure. I couldn't be more happy with this dealership from the sales process to the service center. Everyone is great to work with. One reason I keep coming back is for the quality of the cars, but more importantly, when you walk through the door, you know they care about your concerns and needs. I was tempted to shop around this time, just to see what is out there, but I didn't want to take the chance of not receiving the same service from another dealership. After having my new car for about 10 days now, I am extremely happy that I stayed with them. Driving an Audi speaks for itself, but having a dealership you can count on makes it that much better.

LVBroker

19 de mar. de 2013

I dealt with Patrick Scheidecker for the second time in purchasing a vehicle and I found him to be very straight forward, knowledgeable and trustworthy to deal with. One of the best car sales people i have ever dealt with. This is my 3rd Audi and I have been very happy with this dealer.

A3 TDI

13 de mar. de 2013

Flew to Vegas to pick up my new A3 and was impressed with the dealership. I got the car I was looking for at a fair price with no hassle. I found the car on the Internet and it was as described and the dealer picked me up from my hotel. Clean car, friendly atmosphere, and Vegas is a great destination if you don't live close to an Audi dealership.

P. Bernardi & F. Lafranconi

21 de feb. de 2013

I just purchased my second AUDI Q5 (I love this car)!! My experience with AUDI has been excellent due to Patrick Scheidecker, the Internet Sales Manager, is very attentive and has a caring attitude towards customers' wants as well as being very accessible and providing quality service. I highly recommend him.

Jenn03

23 de ene. de 2013

Bought a certified A4. Love the car. Salesman was friendly and not pushy. Gave me what I asked for on my trade. Would do business with again.

abo77

11 de ene. de 2013

I first went to Audi Henderson because it was close to my workplace. I saw the car but not the color I wanted. I said I wanted to check Desert Audi to see if they have the car in the right color there and the staff there told me that Desert did not have any stock. I ended up going there anyways and they had several. I did not appreciate Henderson trying to throw me off. Tony and Larry, the managers and Hermann my sales guy were wonderful to work with. Would definitely do business with Desert again.

hansonjay

23 de oct. de 2012

There is such thing a buyer beware but when you buy a car from a dealer like this you expect everything to work. I didn't test out the navigation system before I bought it and as I drove it away I realized it didn't work. Immediately brought it back and they told me they would have to take it to the Porsche dealer. Two days later I received a call saying it would cost $600 to fix it and desert Audi would only play half. They sold me a car with navigation that didn't work and were not willing to fix it. I would not trust these people. If you can't help yourself and really want to buy a car from them do yourself a favor and make sure everything works or it will cost you.

Used Porsche

23 de oct. de 2012

There is such thing a buyer beware but when you buy a car from a dealer like this you expect everything to work. I didn't test out the navigation system before I bought it and as I drove it away I realized it didn't work. Immediately brought it back and they told me they would have to take it to the Porsche dealer. Two days later I received a call saying it would cost $600 to fix it and desert Audi would only play half. They sold me a car with navigation that didn't work and were not willing to fix it. I would not trust these people. If you can't help yourself and really want to buy a car from them do yourself a favor and make sure everything works or it will cost you.

memj30

15 de oct. de 2012

Got my new car there the other day, one a their trade-ins. Very helpful sales team and willing to stick with you through the whole process rather than trying to shove you through it. I had a great experience overall and would gladly return to get my next car there.

fgdlv

13 de sep. de 2012

bought 3 cars from here in as many years; ask for jamie; best sales guy i've ever worked with

Shaby

6 de sep. de 2012

I bought my 2013 Audi A5 at Desert Audi about a month ago and couldn't be happier. All the staff from the receptionist, sales person, sales manager and finance manager were very helpful. They made the overall process very easy. I had plans for that evening and they got me in and out within an hour and half. They also gave me the best trade in value for my Honda out of all the other dealerships. I will definitely recommend them to my friends and family.

Fastball92

25 de ago. de 2012

Worst experience imaginable,,, Purchased pre owned BMW,, Was told. It required minor repairs and told it would be repaired right away. Leterally, one week later I'm still here waiting for 'minor' repairs,,!! Service department claimed not to know what needed to be fixed, Salesman said he doesn't know what happen. They took my money right away but couldnt deliver car as promoted. Got the run around for days. I would never trust this dealer ever again. Stay Away if you value customer service,,!!!

im7

29 de jul. de 2012

I went to look at a 2013 Audi, in Las Vegas Nevada, which had recently arrived. Drove and liked it however by the time I received an insurance quote, and had done some other shopping the car had been sold and no others were available in the vicinity. I discussed with my Salesperson, Robert, what he wanted to do, since I couldn't wait for months to order one and preferred not to travel out of town where others were available. They found a more upgraded one out of state and negotiated to have it shipped here, and at no charge to me. They were not under any obligation to do this. They also worked out a very competitive price which turned out to be less than I would have otherwise paid out of the area where I had priced several. I left a deposit and signed to have the vehicle transferred.A few days later the car arrived in good order, no miles,nor damages, clean, fueled, tested fine, ready to go. I completed the paper work, was not pressured to take additional items though I took some which I had previously reviewed.Robert went over the various systems with me and gave me a lift back from the airport.A+ all around so far!

Blendi

6 de jun. de 2012

I speak to someone on the phone and they say the key can be reseted and could be done by the next day.. I go there and speak to this lady named Stephany and she says they normally don't do this but if they do it it's going to be by the end of next week.. I needed to change something in the car and she wouldn't allow it within the property so I had to take te car outside, change it and push it back in the dealership.. For literally changing that part within 37 seconds she wanted to charge me $154!!!!! Her attitudeon a scale to 10 I'll rate it negative -5. If u have a choice pick another mechanic or dealer or even person at the service department.. Ignore her at all cost!!

JodiZuckerman

11 de abr. de 2012

Everyone was very friendly, genuine, not pushy, and I was very Impressed with the car and the dealership. I would definite go back and recommend you to others. Thank you

dr150

22 de mar. de 2012

***STAY AWAY FROM THIS DEALER! IT WILL ULTIMATELY COST YOU IN ONE WAY OR THE OTHER!***I had a recent incident where I put a deposit down on a car and was ready to pick it up.I questioned the Sales Manager Greg Clifford over a fee. Next thing I know, I receive an email threatening to cancel my order.....I REPLY to his email....then the liar responds ABOVE my last email saying he hasn't heard from me all day and CANCELLED my CONTRACTED order....***BREACH OF CONTRACT!!***....The guy has so low ethics that he tore up a written contract because I questioned him on the Doc Fee. Unbelieveable! Surreal! I called his assistant, Internet Sales Manager, Kim Beck who avoided my calls for follow-up explanation. I also called Greg Clifford who cowardly avoided my calls for explanation. All my calls were sent to voicemail as they saw my phone number pop-up on their phone screen. I then called the GM Gregg Randolph, who also avoided my calls. All my emails were unreplied. No explanation. Nothing.....Surreal indeed.The fact that I live in another state prevented me from visiting these loose casino free-wheeling scam guys in Vegas, otherwise I would have addressed this PERSONALLY, if you get my drift!I've filed official complaints with Audi of America, BBB, State Attorney's Office and anywhere I can to let people know what a horrible, UNETHICAL dealership this is.If you Google this dealership at different websites/forums, you will SEE that they are one of the **LOWEST RATED** Audi dealers in the entire West Coast Region The main complaints they get is the service dept. doing fraudulent repairs at extremely high prices and sales people pulling scam maneuvers which are even worse than my experience and complaint.I have a friend who nearly sued them for a fraudlent sale on a used car. Only at the last minute did they make things honorable after they sensed that a lawsuit was going to hit them. Unbelievable! I thought his experience was an anomaly. It isn't.These complaints aren't just anomalies. There's just TOO MANY COMPLAINTS with this dealership. Desert Audi is seriously seeking to screw people over **IF** they can.I hope Audi of America takes their franchise license away as these scheisters are giving Audi a really bad name.Give your business to another dealership....If you ignore me....Good luck! You've been warned!.....*** P.S. I don't work in the auto industry and have no vested interest in these guys other than how they treated me and my friend and to lend voice to the CONSISTENT CHORUS of COMPLAINTS that this dealership is continuously receiving.

rangerl.kyle

28 de ene. de 2012

I took my Audi A4 here for service on a friday when the low oil pressure light came on and was told someone would begin work on it that afternoon. I was called later and told that there was extensive damage to my car and that the tech needed more time to determine the extent of the damage. I went over the next day and found my car in the same exact spot the tow truck driver had left it. I talked to someone inside so I could get my key and retrieve some things in the car and found out that no work had begun on it yet. So why was I told there was extensive damage when no one had started working yet on the car? I know they lied to me. I didn't receive another call until Wednesday the next week to find out the extent of the damage.The diagnosis was poor at best, as if someone just guessed about it. They said it had low oil pressure which I already knew. They thought it was because of a sludge problem. I pressed them to tell me how they could know that because there are lots of things that can cause a low oil pressure light and he admitted that they couldn't really say for sure unless they tore into the engine for another $500. For $150 diagnosis I received a lie, wasted time and in the end a guess that included a very expensive job.

rivka

29 de dic. de 2011

My husband and i went to Audi to look at a used car not expecting to purchase. we found our perfect car and Ira was great to work with. He was honest , patient and knowledgeable of his products.

Gary Jones

15 de nov. de 2011

The sales person and managers recognized my unusual trade-in's value. They consulted with other experts to accurately determine the true value which I accepted and was able to buy the new Audi.

Cathaline

7 de oct. de 2011

Jimmy Cahill and everyone I have dealt with are super friendly and knowledgable. They at least smile and acknowledge you as soon as you walk in.

jcronin95

5 de oct. de 2011

This was my first experience with Desert Audi. Professional, Courteous employee's working as a team. I Highly recommend them for your Audi purchase.John C - Lake Tahoe

vegaskirk

21 de abr. de 2011

We had such a good experience buying our A3, we went back and bought the Q5. We love them both. Our A3 is a TDI clean-diesel which is both sporty and economical. The gas mileage is outstanding and the sporty look fits our style. The Q5 is a sleek looking SUV which drives like a car. The post purchase service has been to our satisfaction. There have been minimal problems and always attentive when we come in. We recommend.

gathan3

12 de abr. de 2011

Wife loves her Q7. Vehicle is very hard to find and they made sure to work with us and find us exactly what we wanted. 21" Sline! Even threw in tint. Look forward to owning more Audis. The LED headlights are the best! My daughter wants a TT now. I think we are hooked.

Bigbeaz702

8 de feb. de 2011

I took my 2005 a4 in to check on a random misfire. 160$ diag. Chased every possible problem, compression, ign coils, head gaskets, injectors, fuel pump. I asked if they checked the spark plugs and they thought that was silly. 1100 dollars later w/ new plugs runs the car runs fine. I will never go there again, they had my car for 10 days, and acted like I was a 16 yr old girl when I tried to talk them into putting new plugs in it. I'm a 25 year old male who has worked on motorcycles and cars my whole life. They were even about to put a new ecu into the car (1000 dollars). All of this over a simple spark plug change and a can of injector cleaner run through it. I am the absolute opposite of happy with desert Audi. I've always been tought the k.I.s.s. Rule when working on an engine. Keep it simple stupid. These guys are obviously fought to overlook the lowest possible cause and start at the top.

usafmike

9 de jul. de 2010

at#$!this place they have the worst customer service.. they where going to sell me a car I signed some papers about the price and my trade in. But afterwards the car was still in service and all they wanted was my check they tried and tried to reasure me that all i had to do was pay them and they would give me a borrower in the meantime. regardless I said no to everything because i still wanted to test drive it.. they took way to long, pushed me, and I just didnt feel comfortable considering it was going to be my first car. So me and my fiancee went to Carmax saw a car we wanted and so we call to cancel with them on the deal, knowing that I had never driven the vehicle off the lot or paid for anything or signed any final contract, instead of being polite and saying ok or just understanding he starts threatening to take me to court, saying all this bs to me, they also had my regristration to my trade-in so i asked if i could come get it back he refused so i told him I would be there in 30 mins with the cops to get it... then the words start poring out of deals he can give me like a free 1 year warrenty and such, but i said no to him on everything. He even insults my intelligence by saying i need to come in and sign a cancel agreement. Even the Carmax employee looked over the paper work and assured me that I had no obligation to them to do any of that. It just sickens me that people can be so in human to another person ESPECIALLY MILITARY FIRST TIME BUYER. I hope this encourages you to NEVER consider a vehicle from here ever. As for me this left a sour taste in my mouth for all Dealers i will now and forever only buy from carmax or privite military sellers.

JimmyC

28 de nov. de 2008

Desert Audi has the worst service ever. I was coming in from out of town and needed 1 ignition coil replaced. They wanted to charge me $56 for a $32 part and 1.5 hours of labor that every other dealer charges 1 hour for. I spoke with the service manager (Anna) and she could not justify the cost gouging.

taratiffany

4 de abr. de 2007

I purchased a used car there on 2/24. Everyone was very friendly and helpful in the car buying process. I am young and this was my first time buying a car on my own. I purchased the extended warranty in case anything should happen to my car, then I would be covered. Well barely more than a month later, my car began to get warm- it wasn't overheating yet, but the needle was past the half way mark on the scale. On my 38th day of owning this car, it did start to overheat. I immediately called the dealership to insure that I was covered for parts and services. They assured me I was covered but that I would need to have the car towed in, because if I drove it while overheating it would void the warranty- I took their advice and had a tow truck come retrieve my car from work and take it to Desert Jeep because Desert VW didn't have appointments open for that day. In the mean time I had to rent a car to get back and forth to work ($160.00). A few hours has passed when I received a phone call from the mechanic at Desert Jeep "The good news is, we found the problem- the bad news is your warranty doesn't cover it. Your radiator needs to be replaced and thats $450. Also, you need a new thermostat." The reason he said my warranty wont cover it is because I bought the "Silver" warranty and I needed to have a better one in order to cover the radiator. I was completely floored! The warranty lady never told me what plan I had, just that I was covered. I was so angry! I've had this car for 38 days and already I am going to have to poor $500+ dollars into it! I'm not a rich woman, I have been saving my money for something important and now those plans are down the drain! I called my warranty company to verify that the information was correct, sadly- it was. Then I called Desert VW where I had purchased the car and spoke with Eric (The used car manager) and he said "I'm sorry that we sold you a bad car and that you have to deal with this, but there is an Auto Nation 60 warranty that I am going to check and make sure it covers." This was at like 6:30pm on 4/3. Well this morning I get a call from the mechanic at Desert Jeep saying he's spoken to Eric and checked with Auto Nation and since my car has over 72000 miles, it's not covered. My car, by the way has like 72800 miles. Eric has said that he'll cover some of the costs and that all I'll have to pay is $200. I tried to reason with him saying I did everything right, I bought the warranty and this is how they're treating me!? He assured me there was nothing more I could do. So I call the mechanic back and tell him to go ahead and fix my car- he then said that my thermostat also needed to be repaired and that my warranty did cover that, but the deductible was $100. I'm so livid and upset that I am having to pay all this money that I really needed for something else on this piece of crap car that I've had for only 38 days! I hope this letter reaches the correct people and something gets done about the horrible service I have received. Desert VW takes advantage of people and they are the definition of sleazy salesman! In total I will have spent $460! Absolutely Ridiculous!

carmom

26 de may. de 2006

was sold an A4, very specific car. was given the VIN # and put down a deposit. was told the car was in production. 3 weeks later i called and was told they were having probs getting the car. finally was told another dealership had the car. was lied to by sales person and sales supervisor. looked on peice of paper they gave me with vin and found dealership info. called the dealership (hoehn audi in california), called them up asked if they had the car and was sold the car for less. Hoehn was great, had car waiting for me to pick up. audi in las vegas is horrendous.

rbrtwilkes

17 de dic. de 2003

My fiance and I visited this dealership to check on a used Jetta. We drove the car, liked it but wanted to sleep on it and come back the next day. The Manager would not tell even tell us the price of the car unless we were buying that night. Absurd. The salesman then tried to lecture me on how to buy a car. Instead of lecturing them on how to SELL a car, we politely got on the Ducati we rode in on that costs considerably more than the car and left. While leaving the salesman reparked the Jetta we test drove, squealing the tires in reverse and forward... I am certain that care does wonders for the cars they sell. We went to another dealership and bought a Jetta for cash that night. Desert Volkswagen- learn the CUSTOMER is the person that is catered to.