DianneG

28 de oct. de 2016

I searched online for an SUV ... great pictures(shout out to Marty!) on the website and price of exactly what I wanted brought me to Audi of Lexington. Entire purchasing process was smooth and fun- a first for me! I worked with Martin Gillette Audi brand specialist and with the help of Mathew Cantor General Sales Manager. Both very knowledgeable with no high pressure sales tactics. Highly recommended!

Ashley G.

23 de mar. de 2016

I want to say a big thank you to Chad Kemmish, Audi of Lexington, and the Gates team in general! They have made the car buying experience incredibly simple and have gone well above and beyond what was necessary to make sure that they found the exact car I needed (and wanted!) for the price that I requested. Everyone has been incredibly helpful, friendly, and patient with my many questions. This is the second car I have purchased from them in 3 years and would not consider going anywhere else in the future. I could not recommend their team highly enough and would encourage anyone looking for a car to start here!

G Howe

26 de may. de 2015

Generally, I would rather go to the dentist than enter the doors of a car dealership. My experience at Audi of Lexington was the exception. My wife spoke with Tony SanFilippo over the phone concerning a truck in their pre-owned inventory. After some brief haggling, a preliminary offer was negotiated. Ahh, the moment of truth; when you find out the agreed upon deal is not actually reality. But to my surprise, when I got to the lot, the auto was exactly as described, and the deal actually as negotiated! Tony was professional and cordial, as were his colleagues. Although I did not finance this auto with the dealership, I enjoyed speaking with Mary in finance, who professionally guided me through the finalization process. This is a low pressure operation run by professionals who seem to sincerely enjoy their positions. An exceptional experience and a pleasure to conduct business at this dealership.

Steven

29 de sep. de 2014

I was looking for a vehicle online and found it at the Audi of Lexington KY, I called to check out this vehicle and spoke to Jordan O'brien. He was able to answer all my questions and concerns about the vehicle and set up an appointment for me to come in to look at it. I did, and he was very personable and knowledgeable. I am in sells myself, not vehicles, but I appreciated how he took his time and did not overly push the vehicle on me. It was the vehicle I wanted and Jordan worked to get the price I wanted to be at. It was the easiest vehicle I have ever purchased. Make sure you ask for Jordan when you go to look at your next vehicle.

Steve C

29 de sep. de 2014

I recently purchased a vehicle from Audi of Lex. It was a great buying experience and my salesman Jordan O'brien made it happen. I felt no pressure and enjoyed working with him to get the vehicle I wanted.

N/A

11 de sep. de 2014

There were many options to choose from when I was searching for the right place to purchase my car. When I went to Audi of Lexington, there was no question this was THE best place to purchase my new vehicle. The service is great and they are very helpful! Ron Powell is the main reason I bought from here, though. He helps we scheduling your appointments and anything else you need. He is one of the best in the business, by far! The next car I purchase will for sure be from Audi of Lexington.

Audibuyer

5 de ene. de 2014

By the time I heard back from the dealer in KY, I had bought a car in Annapolis, MD and drove it home to Charlotte, NC! This was a new Audi Q5-TDI vehicle. Kentucky was closer to me but their response was too late. What else can I say?? Small comment overall of your site: Most dealers are good about giving information but some are terrible. For instance they may give color as grey and the mfg. has four different greys. Some won't say what the interior color is and makes shoppers look elsewhere. Someone should notify all sellers to give more details if they want to make a sale. Just my $.02 today!

Dr. Boogie

10 de jul. de 2013

I was in the market to replace my 2004 Toyota Prius and asked the manager Chad Kemmish to be on the look out for one. I gave him my requirments and price break and over the next couple of weeks received texts and photos of candidate automobiles. Finally, a like-new 2011 Toyota Prius came in that was in stunning condition and had the upgraded audio equipment I was looking for. Within a couple of weeks, I was able to drive down to Lexington and meet Chad who showed off the car and then let me test drive it. Afterwards, we went in and talked price, agreed in no time and the paperwork was set in motion. He offered me a fair price for the 2011 Prius and gave me a nice trade-in on my 2011 Prius. It was all handled with consumate professional courtesy and service. And outstanding car buying experience and I won't hesitate to return for another car when that time comes.

LawyerSteve

19 de mar. de 2013

Wife purchased a used 2007 Mercedes from this dealership a year ago. At the time I was not satisfied with their service since we were told to just "go to Walmart and get some floormats" since the car did not have any in it. The breaks also squeaked and were told "they just do that on these models and nothing we can do" and were not given a second set of functional keys. I've gotten better service from low end used lots. To beat it all we just spent $4200 putting a new transmission into the car and it's not even to 100k miles yet. When contacting the dealership about the transmission were told to take it to James Motor it wasn't their problem. Overall, it was a pitiful experience from a so-called luxury dealership.

Chip W.

11 de dic. de 2011

Entire purchasing process was enjoyable and extremely fair and professional. Tony San Filipo is top notch.