Jspallina

7 de oct. de 2016

I brought my Audi that was bought out of state in for repairs and I am always hesitant with new dealers but this dealership was great! They were attentive, clear and updated me frequently on the status of my repair. I would highly recommend this to anyone!

Glenn

7 de oct. de 2016

Handled quite efficiently and Manny kindly spent time before I left to explain some computer issues.My Audi was given a nice bath for our return home.

Jason Holmes

24 de sep. de 2016

Damien greeted me in a very professional manner, authentic and concerned about why I was bring my 2015 Audi A3 in for service. He advocated for me when he realized I was just out of my warranty. He was able to secure better pricing for the service that needed to be done and kept me up to date on the progress. I definitely recommend Damien as a arrive provider and Audi San Diego as a dealership. All around great job guys!

Fenix1

8 de sep. de 2016

Whenever I have to come in for service, I am always greeted with professionalism and experience. Manny knows exactly how to handle any and all repairs if needed. He remembers me without hesitation. It is always simple and fast to get in and out. Thank you Audi of San Diego for making life a little easier!

kuhleaf

15 de ago. de 2016

I bought my first Audi back in April and Aimal helped me out and everything went so smoothly and it was a perfect first car purchase process! Not a month later I felt that I was having problems with the passenger seat air bags so I took it in about two times and Scott helped me. It was an ok process but they couldn't find anything wrong. Then something with the emergency break kept occurring so I took it in again and took it to George and he went above and beyond. He took us straight back to his guys and they kept my car for a couple days just to see if they could trigger what I was experiencing. Even though they couldn't find anything wrong they flushed out the whole car and I haven't had a problem with it since! Just recently I had to take the car in once more because the passenger window button was broken and they fixed it in no time. So far it has been a pleasure working with the San Diego Audi team!

edward haderer

6 de ago. de 2016

Damian handled my visit in a professional and frendly manner. Got my car serviced and a mirror fixed as well as a loner car in short order. I will definitely have my car serviced next time at Audi San Diego!

Allroad2014

5 de ago. de 2016

VERY IMPRESSED WITH THE SPEED AND QUALITY OF SERVICE I GET AT AUDI SAN DIEGO. THE ENTIRE TEAM WORKS TO HELP CUSTOMERS AND SOME OF THE MOST COURTEOUS PEOPLE I'VE HAD THE PLEASURE OF MEETING

ChristineH

3 de ago. de 2016

Our sales guy, Greg W. was very patient and very attentive to what we were looking for. He was diligent in finding the exact car with every option I wanted.Then when it came time to negotiate, the sales manager, Johnny was great to work with - he is straight up - and we were checking every number and comparing online right in front of him..to make sure he was being straight up with us....and he WAS!In the end, we got a smokin deal on an awesome A6 and I couldn't be happier!!I also brought in my new car for repair on a surface scratch and the service dept. did an awesome job making it completely look like it was never there. They were courteous and helpful.If you want a great deal and no games and someone who is gonna be straight up.....GO HERE!!!

Andre M

24 de jul. de 2016

This is a very shady and dishonest dealership. I was in Audi San Diego at Miramar last week to buyout my lease on a 2014 S5 cabriolet premium plus and the salesman Mr.Sergey Kudriakov introduced me to Mr. Neal Kelly sales manager to help us with the paperwork and to give us the best customer service but Mr. Neal Kelly came in and ask me for "$1000 fees "to do the paperwork!I was shocked to hear that! Why a customer has to pay $1000 to buyout his lease? I asked him the question and he answered me because they have to pay the salesman and rent and electricity &... This is my first experience of leasing I don't know much about it and it didn't know how things are so I trusted those guys. :(They send me to buy 4 new tires $1200 for the car to start the paperwork . I was not treated right when It comes to financing I had to fight to get a decent rate starting at 6.99 and after 2 days back and forth they offered me 2.90 The salesman had a very disrespectful attitude when I was asking questions he was getting mad anyway I didn't like the way I was treated at Audi San Diego by those guys I went outside and called 4 more Audi dealership and what a big surprise they all told me there is no $1000 fees and in Audi San Diego Miramar they were not very honest I am so disappointed and discussed of my Audi experience .for me never again!

AG

21 de jul. de 2016

I normally don't write reviews, but wanted to say how pleased I was with my experience at Audi San Diego. In particular, I want to mention the great experience we had with I.J. Feinman. For me, car buying is usually not a fun experience. I end up going to a number of dealerships to find the right car, and when it finally comes time to purchase the car, the negotiation process can be exhausting (for both sides I'm sure). However, I.J. was patient with us and helpful throughout the process and got us a great deal on a car my wife loves. He even personally hand washed the car for us on an unbelievably hot day before the sale just so we could get a better look at the paint color! After the sale, even though it was late in the evening, he again personally took the time to show us every feature of the car, how it worked, and even gave us a nice parting gift to enjoy for our new car. I highly recommend Audi San Diego if you are looking for a new Audi and you would be well served to ask for I.J. when you walk in the door.

Mike B

15 de jul. de 2016

George Gushulack knows his customers and treats them as guests. He KNOWS Audi products and how to service them and the customers who trust their vehicles to he and Audi San Diego.

bigmilton

4 de jul. de 2016

I'm new to the Audi family and was very surprised on the service center attention to details. Manny Gastelum was very attentive to my concerns which may me feel like a have been doing business with the service center for many years. The work was completed on time as promised and to my complete satisfaction. All the staff members are very professional and curious. I would not hesitate to bring my car to them in the future.

Kimche

29 de jun. de 2016

Their services is fast and convenient, not letting you waiting long. Daniel does a great job to make sure all taking care of. I recommend come with their services. Love Audi.

KerrsSd

1 de jun. de 2016

Brought my car in for service on an issue that my general mechanic stated would be covered by my warranty. He did the leg work calling to find that out and sent me over to Audi.After a few hesitant calls in to the service desk area (the receptionist couldn't get me a clear answer that someone was available to review my situation), I became doubtful that my experience would be any better in person. She finally said to come in and and speak with Damien.Well, Damien was exceptional! He alleviated our worries, ensured he would take care of the service from beginning to end, and was an overall professional.He had a great demeanor, smiled and was courteous. He reviewed the process and explained what we should expect from the service including what he planned to do to go above and beyond to relieve our worry on the car.He kept us up to date as the car had to stay with their department while parts were ordered and tests were done to ensure it was in great working order. He gave us a detailed report of what was being done and what had been done.And when it was time to pick up, he reviewed everything again to our understanding. We have a trusted mechanic because of all the bad experiences we've had at dealerships over the years but Damien made us believe that this Audi service department had our best interest as their concern, too.Thank you, Damien!

aseyesee

30 de may. de 2016

Had my car towed in for a bad injector. Manny helped me the whole time and stayed in contact with me and let me know everything. Manny even worked with my schedule for loaner return which is a big plus since I work long hours.

ZenSiddiqui123

29 de may. de 2016

I had a best experience ever in any Audi dealership. The whole staff is very friendly and customer service is top of the line. I am a Realtor by profession and do sales on the daily basis. I and my wife is so happy and would not go anywhere else. Damien, Jose and one of the female associate did the awesome job.I really appreciate for their exceptional service. Zahid Zen SiddiquiEZ Realty & Property Management Inc. Temecula

ctessa789

23 de may. de 2016

I do not live in the area but I saw a car that my local dealership did not have so I contacted Audi San Diego. Talked with multiple people and was told the car was available, then it wasn't, then it was. (That should have been my first clue) We came to an agreement on a price for the new car and a price for my trade-in. When I asked to have it confirmed in writing the deal changed. When we re-negotiated I went to leave a deposit only to be informed that the car was sold an hour or so before, even though I had been talking to a salesman the whole day about it. To top it off, the salesman didn't even have the decency to let me know the car was sold. I had to call him and ask why I had not yet received the paperwork for the deposit. Very unprofessional!

Audi q7

22 de may. de 2016

The absolute best service in received at any dealership. Tlfrom the time I called to make the appointment, to checking in, receiving a loaner car, and then checking out, there was not One instance that wasn't first class. Thank you.

vp1976

16 de may. de 2016

I purchased my re-certified 2015 and brought it in for 15K service, Great pleasure dealing with your staff. Brett answered all my concerns in a nut shell.

James Garfield

13 de may. de 2016

Wanted to take a second to write a review on George. My experience with George was nothing short of exceptional and truly appreciate his service and attention to detail. It seemed like every customer that walked in knew who he was, and he knew who they were, whether or not he actually did. If all services were set at the standard that George provides, auto servicing would be a much more pleasant experience. Thank you for taking care of my vehicle and thank you to George. I will specifically request George for all future services.-James Garfield

Slavik

2 de may. de 2016

Went in to get my 15k service, Manny was friendly and professional. Despite being super busy, they manage to get my car done. Also, service tech by the name is Jose managed to fix a part of my paint that was damaged that I had not notice! Made it look like new again. Will be coming in to have my car detailed. Strongly Recommend!

Cl2016

29 de abr. de 2016

It took longer than what I expected. The specialist Manny was helping me, but when I asked for more options he wasn't able to help me. Also, the day I was waiting for my car, he said that it was going to take about 1 hour. I was waiting in the lounge for almost 2 hours and he did not go and told me that something was wrong. I had to go and asked him instead. In the other hand, I talked about the same issue with the technician Derek, he was very helpful, and gave me a bunch of different options. The few times I interact with other staff, they were very friendly.

Eliza26

28 de abr. de 2016

As always when I take my car in for service Brett is always there to accomadate my needs. And always with a smile, you can tell he enjoys his job. Thanks again Brett.

DK

25 de abr. de 2016

Thank you so much Natasha for getting me in the car for the price I wanted. Looked up and down California for the car of my dreams. Spent all day on the phones of other dealerships. Natasha saw my email and responsed as quickly as possible and told me to give her a realistic number and I did. Next thing I know the car is mine. No hassle no trying to make an extra dollar. Just straight to business and sold. I wish more sales would be like her. So many more cars would be sold up here where I'm from. Alaska. Yes I bought a car from her to ship to Alaska. That's how wonderful she is. Thanks again for getting me into my dream car.

TS from san diego

24 de abr. de 2016

I had the best experience working with sales specialist I.J. Feinman . He was very personable, knowledgeable and extremely patient while explaining everything. It was the best experience with a dealership .

Reshahirmiz

23 de abr. de 2016

My next lease will definitely be an Audi again simply because the great experience that I've had with Audi San Diego! I've had many "luxury" cars but never had such great customer service as I did with Audi. A shout out to Damian. You're awesome! Keep up the great work! Thank you!!

Jake McNeil

19 de abr. de 2016

I've been working with Natasha Lambrechtse for the past week trying to narrow down a vehicle for my wife. She is very knowledgable and friendly and addressed all of my questions in a timely fashion. Very professional definitely ask for her when you stop by very great experience!!!

Lynn's new EV

3 de abr. de 2016

This was the best no hassle car buying experience I have ever had, from my first internet request all the way thru financing my new Audi. Everyone was great, especially Yvonne who found the perfect car for me, started the application process via my preferred communication text messaging and got me in and out the door in under 2 hours including a detailed run-thru of the cars features. She has followed up on all my questions and really went out of her way to accommodate my busy schedule and still get the deal done. i will definitely recommend Audi San Diego!!!

Robert23

31 de mar. de 2016

I was in the market for a new Audi. After shopping a few other Audi dealerships, my wife and I decided to go to San Diego Audi because we had heard good things about them from a friend.We went on a Saturday afternoon and they were crazy busy. In fact the receptionist told us that all the sales staff were busy helping other customers. Of course they were, Audi is THE car everyone wants.After a little while the GM, Greg came over and said he would be happy to help us. Right away, I liked Greg's informative, but not pushy style. He quickly found out my needs and took us to the prefect car for me, an SQ5. Unfortunately it was not in the color I wanted and, after Gregs education on what features and accessories were available, it didn't have what I wanted in a SQ5. Greg sat us down and started looking for the one that fit my needs.While sitting there a few of his sales staff came into the office, after all he is the GM, and I noticed how friendly they were and how much they cared about the needs of their own cusotmers they were helping. I am a GM over 7 retail stores and being in that office I saw the culture we foster, the customer comes first.Greg eventually located my SQ5 in Arizona and told us that he would get it transferred to the San Diego for us to test drive. Greg kept in touch with us the whole time to tell us when it was picked up, dropped off and ready for us to test drive. When we came back in Greg introduced us to Fernando and that he would be helping us with the test drive and any questions we had. Fernando was great, very informative, like Greg, and was patient to show and explain EVERYTHING on the SQ5.Long story short, well not really, we got a GREAT DEAL and EXCELLENT SERVICE from both Greg and Fernando.If you are in the market for an Audi, do yourself a favor and go to San Diego Audi! One of the best buying experience I have ever had.

Dre howard

26 de mar. de 2016

I set an appointment and was 45 minutes late to my own appointment but I was accommodated (on a Saturday) and given head of the service line privileges as a waiter (a guest that chooses to wait on their service at the dealership instead of requesting an awesome and very tempting courtesy vehicle (they always make the courtesy vehicle the current year so if your car is an older model --- it sells itself to you) . So I waited for my 45,000 mile service to be finished and I was in and out of there in like an 1 1/2 tops!!! Damien Burton my service advisor took care of me!! Thanks bro!!

Noncore passwords:(

17 de mar. de 2016

I took my car to Audi Miramar for a passenger seat belt issue.As always the service provided is outstanding , as in a 5 stars hotel..

Borgie

15 de mar. de 2016

Showed up early- no problem! Took my car and went right to work... Got my car back in about thirty minutes, washed and vacuumed! Seamless visit!

Hernandez,manny

10 de mar. de 2016

Audi of San Diego dealership has made owning a luxury car the most enjoyable experience in all aspects. From the moment you walk onto the dealership to the moment you drive off the dealership. Even Garry the man who greats you at the service drop off / pick up drive area , big shout out to him!

Ramin

27 de feb. de 2016

The best dealership in San Diego .They treat you like a king and they do everything to satisfy the customers .They even give you a free rental car if they are out of loaners .

Happy fred

15 de feb. de 2016

Right when I walked in I was greeted with a smile and professional staff. Don Bragg make everything happen on my purchase I can't say enough for him. All the way to Rosalina the finance manager It's 5 stars for me. A very happy customer Fred Rodriguez.... car purchased 2/13/16.Thank you Audi !!!!

Krazykellz410

9 de feb. de 2016

Hands down best maintenance experience ever! Customer service is grade A and waiting area is top notch!! Service was excellent and swift!! I definitely look forward to my next oil change!

buyerfromcv

20 de ene. de 2016

If you want someone to really listen to your needs, then do not hesitate to go to Audi San Diego. They have the best staff and are very knowledgable. Aimal, the sales guy will help you get what you need in a vehicle without being pushy and Jaime from finance works fast and efficient and fun to deal with. Thank you so much for an awesome buying experience.

aseyesee

16 de ene. de 2016

Great customer service as always. Very attentive, went in for 35k mile service and had loaner car waiting for me. Great staff. Very nice and accommodating. pleasure everytime I walk in for services.

wilit56

13 de ene. de 2016

Salesman Joe Berg is a very helpful along with finance Rosalina, My parents and I came down from the bay area to Audi San Diego to purchase A6 on new year's eve and drove it back. Highly recommend Audi San Diego

jr veal

13 de ene. de 2016

I have had my Audis serviced here since 2006. The service has always been excellent. George Gushlak has been my service rep and he is very thorough and does his best to make sure service is done on time and all problems completely resolved. Recently I had an oil consumption problem in my 2011 Q5. The work to repair was major and yet it was done on time and totally resolved the problem. And happily the Audi was in warrantee and didn't cost me anything. The service and sales department is class A all the way.

Harvey S

11 de ene. de 2016

Thanks so much to Natasha Lambrechtse for working with me at the 11th hour to secure me the Audi A6 of my dreams as part of the December sales event. Natasha stayed late, took me through all the car's details and features, and even through me in a cargo net that I'd mentioned wanting - all in a friendly, professional way. Bill Parks, working finance, was swift and helpful, without ever being pushy. The dealership is also a very comfortable, attractive building and I had a great stay there. A+++

debbi04

11 de ene. de 2016

Manny provided excellent customer service for our recent visit (1/9/16). He was professional, clear, and detailed when explaining needed repairs with our vehicle. He was very helpful and easy to talk to. Would definitely go to him again in the future!

kjomshanti

9 de ene. de 2016

BIG Thanks to Joshua Chamberland and associates in service department. Everyone was so gracious and my experience was very pleasant overall. Thanks for taking care of me, Much appreciated!

Jrl

8 de ene. de 2016

The service was great, everyone was friendly with a smile on their face. The courtesy call for the update on time when service is going to be complete was greatly appreciated. And my car was done promptly .

bjf227

2 de ene. de 2016

IJ Feinman is extremely professional and a pleasure to work with. IJ made the process very easy for us. He knows the Audi product very well and was able to answer all of our questions plus he worked hard to get me the best deal! I strongly recommend IJ to anyone. He made the experience great!

David A5

24 de dic. de 2015

From the point when I bought my 3rd Audi from Kasia Brzeszcz, working out the financing with Bill Perks, to my recent service visit, dealing with Bret Van Gompel, you always impress!Hands down, the BEST dealership I've ever dealt with!Thanks Audi San Diego!

NBD

19 de dic. de 2015

I've been in touch with Audi San Diego for a number of years and the sales person was always helpful and courteous and followed up on all my requests for more information. I finally bought a new car at Audi San Diego and the staff was exceptional in every way, from test drives to finding the right vehicle for me, to final sale and delivery assistance. The excellent service continues after the sale with attention to all my concerns and needs. I'm very happy with my new Audi, the staff, and the dealership experience at Audi San Diego and I'd wholeheartedly recommend them to anyone looking for exceptional performance.

Tan Thai

19 de dic. de 2015

I was told to come down the dealer to get a S3, and the paperwork should be done in 1 hour. I was working with my salesman, Aimal. He wass great, very helpful, passionate, answered all the questions I had about the car without attitude. Then when I came in the finance office, troubles happened. It took me so long to finish up the paperwork( from 10:30- 2:30, which means 4 hours). I was late for my work that day. The financing lady was so rude, and unprofessional. She left the room when still working with us with the reason that she had to do some paperwork with another customer. Not recommend doing business with her. Long story short, I had great experience with the salesman, Aimal, but with the financing lady was in opposite way. Asking for Aimal if someone wants to purchase an Audi. He got me a good deal on it.

Amy Le

17 de dic. de 2015

I have been working with Brett since I bought my car back in 2008. He has always answered all of my questions. Has provided excellent service, and I will continue to go to Brett since I will always own an Audi! Love Brett and his service!

Dingoe The Wonder Dog

17 de dic. de 2015

Very pleasant experience at Audi San Diego. My salesman was very knowledgeable, and quite pleasant to work with. My wife and daughter were the 1st contact with Audi San Diego and Fadi Houneini was their sales man. When I got there he was prepared with 2 cars for me to look at, and provided a purchase and a lease option. I had just come from work and I had my dog with me because he has been escaping from the back yard. He's a BIG dog and needs attention or he'll bark ( loudly ). When I went for the final test drive Bill Perks the finance officer walked and calmed my dog down. Now that's service! My purchase at Audi San Diego was easy and enjoyable. No pressure and the whole staff who's names I didn't all get were very nice and kind to my Dog "Dingoe". BTW this is a christmas present for my daughter. I purchased the car 2 weeks before Christmas and they are even storing the car for me until Christmas Eve. Audi San Diego is prepared to go the extra mile. That's what I call service!Sincerely,Steve Dillard

Maxx

10 de dic. de 2015

Service Department continues it's excellence. Been alternating between Audi SD and another local dealership to bring my car for service. Although, I have friends at the other dealership, I'm making the switch to Audi SD permanently for my car service needs. The service and staff at Audi SD are top notch and well above the other dealership in my honest opinion. As mentioned on other reviews, the exceptional service starts once you pull into the service bay. Fast and attentive service when the staff greet you at your car, and that carries over to the service advisors. Brett Van Gompel has provided exceptional service each time I've worked with him. Jay Amiana and the rest of the loaner team are always personable and make it a smooth process to get you into a loaner and on your way. What's nice is they provide various Audi models to loan (not just A3's like the other dealership.) Great way to sell the Audi models when the loaner cars are varied. Got the opportunity to drive a Q7 for the day....not an SUV guy, but my daughter loved it! She's asking if we could trade in our car for a Q7. Continue the exceptional work!

Alea

10 de dic. de 2015

Fantastic overall experience. Lucas took care of us from start to finish, really listened to our concerns, and made the car buying process as painless as possible. He took the time to explain all the features to me (I'm not a car person) and offered to do a "second delivery" appointment if I needed help with the technology or anything else. He also coordinated the repair when I got a chip in the windshield a week later. I truly feel he is trying to build relationships with customers and tailors the experience based on your needs. Great job Lucas and Audi!

brendan

9 de dic. de 2015

Let me start off by thanking my Sales Specialist, Angelina Gonzales for all she did to help make my car buying experience easy, completely hassle-free and truly enjoyable! If youre looking for an enthusiastic, highly personable and extremely dedicated sales specialist I highly recommend Angelina. After moving out to San Diego from the East Coast I found myself in a bit of a time crunch to find a new car and with this being my first new car buying experience I wasnt exactly sure what to expect. After finding the exact make and model I was looking for (a black Audi S4), I headed to the dealer to look at the car in person. When I arrived I was quickly and politely greeted by Angelina who after a brief conversation, immediately began searching the warehouse with me. Unfortunately, the car that I had originally inquired about had just been sold earlier that day but Angelina worked extremely hard to find me another identical S4! My experience working closely with Angelina Gonzales, Michael Huyett, and Rosalina Caballero to get me into the S4 I wanted was stress-free and I was delighted that it didnt require any annoying haggling. Throughout the whole process I felt that the entire Audi team wanted to make sure I was happy and that the S4 was to my satisfaction. If you are looking for an Audi, I highly recommend seeing Angelina from Audi of San Diego. They definitely have a customer for life! Thanks again everyone!

brendan

9 de dic. de 2015

Let me start off by thanking my Sales Specialist, Angelina Gonzales for all she did to help make my car buying experience easy, completely hassle-free and truly enjoyable! If youre looking for an enthusiastic, highly personable and extremely dedicated sales specialist I highly recommend Angelina. After moving out to San Diego from the East Coast I found myself in a bit of a time crunch to find a new car and with this being my first new car buying experience I wasnt exactly sure what to expect. After finding the exact make and model I was looking for (a black Audi S4), I headed to the dealer to look at the car in person. When I arrived I was quickly and politely greeted by Angelina who after a brief conversation, immediately began searching the warehouse with me. Unfortunately, the car that I had originally inquired about had just been sold earlier that day but Angelina worked extremely hard to find me another identical S4! My experience working closely with Angelina Gonzales, Michael Huyett, and Rosalina Caballero to get me into the S4 I wanted was stress-free and I was delighted that it didnt require any annoying haggling. Throughout the whole process I felt that the entire Audi team wanted to make sure I was happy and that the S4 was to my satisfaction. If you are looking for an Audi, I highly recommend seeing Angelina from Audi of San Diego. They definitely have a customer for life! Thanks again everyone!

Sarahrenne

8 de dic. de 2015

Friendly faces from the moment I dropped off my car for service. Fast service that included a loaner car, which was a nicer more luxe car then my own. I appreciate them working with my schedule as well when it comes to time to pick up my car.

alexsh1960

29 de nov. de 2015

Outstanding customer service and care by Joshua and all Audi associates, as always their work is above expectations.This my 3rd Audi and I feel very happy with Audi San Diego.

mceiley78

20 de nov. de 2015

What a pleasant experience! Lucas Kielar delivered my car personally from San Diego to Orange County at my convenience. Made the buying process as easy as could be. Would not hesitate to refer to Lucas and Greg Clifford. Both were immensely helpful in my purchase. A++ experience!

Pedro H Mtz

16 de nov. de 2015

Excellent service from sales staff, made us feel important and gave us our space to talk about our options and make the right decision. Adolfo Noguez is a great guy and helped us through the hole process, he provided excellent service from the beginning

princerealtor

15 de nov. de 2015

As a formal car salesman and manager, I have very high expectations of a dealership and the way they treat their customers. 4 years ago I bought my wife her first Audi and since that time we have been hooked not only on the brand, but also the amazing customer service we receive from this dealership. Greg Clifford, General Sales Manager of Audi San Diego has helped us on everyone of our purchases. The quality of service he provides, attention to detail and professionalism is second to none. I can honestly say that there is nobody else I would ever go to for an Audi purchase. Last week we purchased or 5th car in 4 years and like always we were treated like VIP clients. Our sales associate Lucas Kielar greeted us as we pulled into the driveway of the dealership. He immediately welcomed us and found out our needs. We test drove a few vehicles and he was very knowledgable of the brand and the features of the cars. After coming out of signing our paperwork he was thoughtful enough to pull the Audi we were trading in and our new one together for a great last photo as he knew how much we love and enjoy our vehicles.I will 100% be coming back to Audi San Diego to work with Greg and Lucas and HIGHLY recommend them to anyone looking to purchase a new vehicle.

RRBurns

15 de nov. de 2015

I bought my first Audi in California at Audi San Diego. I could not have been more pleased with the service. I originally came to the dealership because my old Audi was starting to give out. It was late on a Saturday and George made sure to get me in and taken care of. Because of this when it came time to buy a new one I went back and talked to George who sent me over to Johnnie in sales. Johnny was great. He set me up with a really good deal and never at any time did I feel pressured. I was also impressed with his knowledge of Audi cars and he patiently answered all of my questions. Finally, I dealt with Jamie when it came time to finance the car. She is a rock star and was very helpful. Not only did she explain all the financing options she also helped me get the right protection package with the car so it is one less thing I have to worry about. Her overall knowledge of finance is very impressive and her customer service knocks it out of the park. All three went way above and beyond then anyone I have ever dealt with at any dealership. Because of these three people I will be a client of Audi San Diego for life.

Ben27

14 de nov. de 2015

I had a great experience buying my first Audi here. I will definitely be coming back to buy my next Audi here. Shout out to my friend Lukas Kielar for being so helpful and knowledgeable about the car.

AnnaNappi

13 de nov. de 2015

Fantastic service from everyone from the moment I arrived until I drove away. Excellent atmosphere, trouble-shooting alternatives, attitudes and products! I love this place!

David A5

5 de nov. de 2015

I must hand it to you, your team and especially Kasia. She and I started this deal and our negotiations in early September and considering I am not the easiest person to deal with, she deserves very high marks! Kasia never gave up and just when I thought we were done, she would revive the deal and my interest! We have gone back & forth via text, email and cell, no less than 20 times. Her pleasant and engaging personality and her tenacity, made this transaction a wonderful experience. SHE IS THE BEST! This is my 3rd Audi in the past 5 years and there is a good reason for that! I love the brand, and the way I am treated at your dealership.

revee

4 de nov. de 2015

I have recently purchased my car at Audi San Diego. Kasia was very professional and very easy to work with. Her service was informative, patient, thorough, helpful, and overall exceptional. I keep in touch with her for any concerns I have and she's always ready and willing to help me in a timely manner. If you are in the market for a car, definitely ask for Kasia. Thanks Kasia. You are the best!

David

3 de nov. de 2015

I purchased my new Audi recently from Lucas at Audi San Diego and I have nothing but positive things to say. Lucas Kielar was great and easy to work with! Honest and straight forward and this is what you want out of a sales representative. He's also very knowledge about Audis and went above and beyond to ensure I had the best support, even after the sale. Highly recommend Lucas for anyone who is looking for a new car!

justin.k.wilson11atgmail.com

31 de oct. de 2015

Julio is the best!! Professional, efficient, easy. Had a loaner ready to go, I was in and out in 15 min, fully explained all benefits. called me but I missed it to offer a service, when I picked up they had gone ahead and performed the service for me anyway. had my car and was on my way in another 15 min. great team.

zaytoon56

30 de oct. de 2015

My experience with Karla and Lucas was truly exceptional. Karla C. went beyond my expectations. She was extremely helpful and understanding. She was incredibly professional and handled all matters in the most pleasant way possible. I hope to work with her in the future. I would recommend any other customers to audi and to specifically work with her in this arena. I was extremely satisfied. Lucas was very friendly and kind. While there was a waiting period to get in touch with my husband, he did not make me feel rushed. He came in on a day he had off to finish my paperwork. He followed up afterwards. He was also very professional explained everything in detail. I would refer people to work with Lucas K. . I have to also mention Bill Perk. He was excellent as well. He had a very easy going personality. Was not very pushy but more informative on what other services they offered. Because of this, I felt comfortable getting more protection for my car in the future. He was very flexible with my schedule and circumstances I was in and I am very thankful for his easy and kind nature too. Overall my experience was very good and I look forward to doing business with this dealership again.

awerner777

27 de oct. de 2015

My husband and I just purchased an A4 from Audi San Diego and I must say that their customer service is above and beyond what I've received at any car dealership. Our sales associate, Lucas was extremely friendly and knowledgeable about the brand and its offerings. He was very personable and not pushy at all. The entire process was fast and efficient. We got a great deal and could not be happier with our purchase! The best car buying experience we have had yet!! We will definitely recommend this dealership and Lucas to all of our friends and family looking for an Audi!!

CRH

16 de oct. de 2015

I worked with Ray Poota during my purchase of an S4. Dealing with Ray was great experience. He took time to answer all my questions and presented multiple vehicles in their inventory to make sure I got exactly what I wanted. Once we reached a fair price, Ray promised to have the car ready so that my wife and I could be at the dealership early in the morning to complete the transaction before a work function she had to attend. Bills Perks in finance ran us through the monotonous task quickly and managed to get a few laughs out of us early on a weekend morning. The test drive, document signing, and vehicle delivery were completed in about two hours. Our experience with Ray and Bill at Audi San Diego was truly exceptional.

David O.

13 de oct. de 2015

IJ Feinman once again made everything so smooth and worry-free. Being considerate and anticipating needs, listening patiently to questions from all sides, engaging with our 5-year-old and staying late to see us through. What a gem! Nothing like any car-buying experience I had known before.

VWBeetle0304

13 de oct. de 2015

I traded my VW Beetle convertible for an Audi A3 and had an excellent experience at the dealership! Adolfo or "A.J." was incredibly knowledgeable, patient and friendly. A pleasure to work with and I would recommend him to anyone interested in an Audi. He truly loves the brand and it shows. He even took additional time after I purchased the car to show me how to use the tiptronic shifting, program the bluetooth, etc. The manger there was able to match the price of my trade from another dealership right away which was also really appreciated. Bill was helpful and friendly as well during the finance process. This will be my go to dealership moving forward.

Candice58

13 de oct. de 2015

I just leased a new A4 and the experience was so easy and quick!!! I was in and out in a few hours. The team at San Diego Audi is totally professional and so easy to work with. I would highly recommend their product and this dealership to anyone. Thanks Audi San Diego... Job Well Done!!!!

Whitecar123

9 de oct. de 2015

Came in for service, employees were very friendly and attentive, fast paper work. I was out of there in less than 15 minutes with a loaned car for the day, and my car was ready in less than 5 hours.

Down for Audi!

3 de oct. de 2015

I experienced exceptional service from the first day I got my Audi A3 in April 2014. Don Bragg literally held me by the hand and continues to do so to this day, for which I am very grateful!!! Rosalina was able to clearly walk me through the paperwork as this was my first such transaction since moving to the US.At different occasions, I've had exceptional service from George, Jack and Josh. Lately I have been experiencing hiccups with my car and have had to call roadside assistance a few times to help me bring it in to the dealership. On the 16th of September, in my panic to make it before the service department closed, Jack Myers went out of his way to make sure that I was able to get a loaner vehicle when roadside assistance eventually arrived, especially because I knew that I would get to the dealership after the service department had closed for the day. That gave me a huge sense of relief because I had my son with me and I was trying not to panic. I returned my car for further work and Josh was able to take care of me when I came in on September 26. A stress-free experience all around.Thank you very much!!!ND

S5 Lover

2 de oct. de 2015

The Service area at SD Audi consistently performs excellent customer service. George has the best positive attitude and quickly assisted me with my concerns. I recommend to ask for him when you need service or any of the crew are helpful as well! They will take care of you!

Roxanne

30 de sep. de 2015

Brett Van Gomple continues to go above and beyond for Audi customers. In all the years of visiting Audi San Diego the service has ALWAYS been excellent! I will continue to purchase Audi's and have them serviced at Audi San Diego.

Tahir

28 de sep. de 2015

My car was due for service. George provided excellent service. All paper work was done in no time and loaner car was arranged. Great service department.

Ed N.

25 de sep. de 2015

Check engine light came on and Joshua got us in quickly. A courtesy car was provided and the problem was taken care of in a day. Joshua is very friendly and professional. Great service department.

A33333

12 de sep. de 2015

Adolfo my sales associate was informative, patient and made the experience great. He was willing to come in on his day off and his follow up was excellent - without being pushy. I would refer him to anyone looking to get an audi. Michael, the sales manager made the process painless too when it came to number crunching. Overall the experience was fantastic ... I have been a customer for many years and have always been happy with everything from the sales, to the service and after care.

Belbs

3 de sep. de 2015

When we walked into the Audi dealership, we didn't think we would be walking out with a new car, but we were wrong. We just moved to San Diego, due to a company relocation, and were in need of a vehicle. A co-worker who also recently moved here, suggested we go to Audi and talk to IJ. We didn't really expect Audi to be able to accommodate us so quickly, but they bent over backwards to get us into a car that afternoon/evening. As a new resident with little to no US credit, we thought the process would take a few days to complete, but it was done in a matter of hours. Credit to the finance and sales departments.It was also the last day of the month, and with the new models on the show room floor they wanted to "move metal" so we got a great deal! We had a price in mind, and they really made it happen for us.

Jg1122

1 de sep. de 2015

Everyone was friendly, efficient and easy to work with. It was totally a positive experience from start to finish. I would highly recommend this dealership.

terri

30 de ago. de 2015

I.J. Feinman and Ray Poota were gracious and gave us a great deal of time with meeting our car needs. Ray contacted me after I chose Costo auto buying program and I.J. helped us with our Q7 test drive and questions. Thanks to both for making it an easy process! Bill Perks provided great service and help in finance.

Cheryl

24 de ago. de 2015

This was our first visit to Audi San Diego, and we're thrilled that we took the 60 mile drive to meet them. Dusan, thank you for your outstanding service and knowledge of the A6 & A7. Love, love, love my new car! Also much appreciation to Manager Greg, for getting us into the car we really wanted, at the price we wanted to pay.Cheryl & Jon

Dre howard

16 de ago. de 2015

Audi of San Diego takes care of their customers! I have had all of my maintenance done at Audi of San Diego and I have zero complaints! Keep up the excellent work!

glowhorn

5 de ago. de 2015

I had the privilege of working with IJ Feinman at Audi San Diego. IJ went out of his way to provide the most seamless car buying experience I have ever had. He was punctual, knowledgeable and willing to work with me on every detail and treated me as if we had been friends for years. IJ never tried to push me into any situation, he just asked what I was thinking and we went from there. He spent countless hours walking me around the entire lot showing me every car I was interested in. Whats more, he went above and beyond the call of duty when he gave me a full tutorial on my 2016 A7 and had it washed twice just to make sure it was looking excellent. I would not only recommend my buddies to buy from IJ, but I would urge them to work with him over any other dealer in the area. The whole time I was there I felt like I was working with a friend, not a car salesman, and I fully attribute that to IJ's personable personality. I walked in to look at what Audi had to offer and I left with a brand new 2016 Audi A7. Thank you IJ and Audi of San Diego for a wonderful car buying experience.

JenninSD

5 de ago. de 2015

Brought our A6 in because a check engine light came on. We dropped the car off the evening before it was to be serviced and were given a loaner car while our car was being evaluated. Just after lunch, our car had been diagnosed, repaired and was ready for pick up. The only thing I would say was a (very minor) problem is that the carpet on the driver's side had grease spots even though they had put down a paper protection mat and covered the seat. All in all, Audi San Diego is the best dealership we have ever used. We are thrilled with the way we were treated when we purchased our car (Don Bragg is fabulous), and the service area ia a 10 (thanks to our service rep George and everyone else who helped us!).

kwavetool

29 de jul. de 2015

I really like my car and spent a lot of money including a black out package for a SQ5 but once the sale was over the love was gone. There was a problem with the paint peeling off from the black out process and after excruciating pain my car is back in for a second time with absolutely no clue as to the cause of the problem nor when it will be corrected. Getting someone to return an email is almost impossible all the way up from the original sales person to the general manager. Nice car but buy it somewhere other than the San Diego location.

Louise Munson92014

20 de jul. de 2015

I would like to say how fantastic it is take my Audi to you. Close to my Home, and all the STAFF extremely professional, warm and friendly.I always look forward to going in for my service with the care(not me I do not need any service done on me, just the CAR. Ha! Ha! Ha! Louise Munson

AudiS5

16 de jul. de 2015

I wish every dealership takes a page off of Audi San Diego and the way they do business. Being a senior business development executive myself, I have extremely high expectations of a sale especially when I'm the buyer. At Audi San Diego, the whole experience was like a breath of fresh air. Most of the credit though, goes to the gentleman assisting me with the purchase - I.J Feinman. If you are in the market for a car located at Audi San Diego, call ahead and ask for I.J cause he is that good! His calm demeanor, engaging personality and knowledge impressed me. And most of all, the real reason why I'm rating him so high, he got me an AWESOME DEAL on my S5! Thanks I.J and you will definitely have my business in the future.Amal

Fpatter3

15 de jul. de 2015

Jack Myers is my go-to guy! Always a pleasure to work with Jack and the whole team. Great communication and prompt follow-up. I feel like a valued client which is rare in today's day & age. Thanks all!!!

audi

2 de jul. de 2015

My service writer was friendly and professional contacted promptly when my car was finished! my car was returned to me cleaned ! and on a timely manner!

Brad rodgers

28 de jun. de 2015

My salesperson Don is so thoughtful that he had the detail team at Audi SD wash my wife's car while we were waiting for my paperwork to be completed! Their customer lounge is so comfortable that we were able to watch the women's soccer game while enjoying a snack and we felt like we were sitting in our own living room. Kudos to GM Mark Margas and his team for delivering a truly exceptional car buying experience!

Smckeownpt

19 de jun. de 2015

I just purchased my first Audi. It was a great experience at Audi of San Diego. Ray Poota was great and the whole staff was a pleasure to work with. I highly recommend this dealership.

RobSDesq

16 de jun. de 2015

I was already happy because Audi covered the first service. They had a loaner car for me no problem. Everyone was nice and tried their best to help in some way or another.

Jokechan88

13 de jun. de 2015

When I arrived, I was greeting by service guy. They already had loaner ready. All procedures are simple. Everything was done in 10 mins. Excellent!

Sungate15

10 de jun. de 2015

This is one of the best service departments I have ever dealt with. All the service representatives especially Jack are professional, knowledgable, and willing to go the extra mile to help. Thank you all

debbi04

7 de jun. de 2015

George Gushlak has been my service rep twice, and both times we has gone above and beyond in serving my needs and concerns for my vehicle. My first service appt w/ Audi ended up costing much more than I anticipated, and George not only did a great job in explaining the repairs required and physically showing me issue, he was able to lower the price by a significant amount to help me out financially. I recommend any customer to George. He has exceeded all my expectations from a car dealership/service.

dig2020

7 de jun. de 2015

George is the best service agent I have ever had the pleasure (or sometimes in the past displearsure) to work with. He is on top of the game and one of the main reasons I keep purchasing Audi's

Buddyinlaquinta

20 de may. de 2015

Our first Audi and loving it! Took a drive from La Quinta after receiving an email from Ray that the gently used A4 which caught my attention had just sold. Ray asked if I would be interested in a new Audi if he could provide a smoking deal? We jumped in the car for a Mothers day road trip arriving later than planned. I missed an exit. In spite of arriving at 3:40 when the dealership was closing at 6:00, Ray took the time to give a great intro into all things Audi to a newbie to the brand. We started a test drive with an A4 Quattro, moved on to a FWD A4 and then moved to the A3 model. Not one test drive was rushed and we were given opportunities to wind the vehicles up. After several test drives I found myself leaning towards the A3. At this point Ray asked if I had considered Diesel. I had not and knew zilch about Diesel. Ray educated me and we test drove a TDI. Long story short I am loving this car. I'm blown away by the MPG and torque. The quality and luxuriousness of this car is not disappointing. Ray came through on his promise to cut me a smoking deal without the usual battle that takes place once in the negotiating office. Moved over to finance and were presented many options. Now it was way past closing time. I wasn't hurried. After finance Ray took ample time to pair both my phone and my wife's. He spent tons of time explain everything in the drivers seat. This vehicle has so much. I felt like I was showing my age in lack of understanding of all things computerized. Again Ray was more than patient and I never caught him looking at his watch. Truly a hassle free buying experience. Ray is a great listener and honed in on my needs and wants and hit a homerun!

stella

20 de may. de 2015

I brought in my A3 for a software update and as always, everybody was nice, friendly and efficient. The lounge where i waited was comfortable and with WIFI access. Great getting the car back with a free car wash and replacement of a burned off license plate bulb.

Jack

14 de may. de 2015

I had a serious service issue that of course cropped up at the exact wrong time. I called Jack Meyers, my service consultant, and he explained all the loaner cars were out. I asked if there was anything he could do. He hesitated a few seconds and then said, "Come right in and I'll figure it out." I got a beautiful A6 loaner immediately and the whole transaction took maybe 2 minutes to complete! What a great experience!!

CGL

6 de may. de 2015

This was a truly exceptional car buying experience. I came on the lot to pay cash for a used A4. However, Frank gave me all of the information I needed to make an informed decision on leasing an A3. He explained the advantages of doing so, and why it was in my interest. I hate to admit it, but he probably could have sold me a more expensive A4 because that is what I was looking for when I stepped on the lot. Frank was exceptionally knowledgable, friendly, and professional. He took the time to match me to a car that fit my lifestyle and needs, rather than trying to sell me the most expensive model he could. To my delight, Frank did not subject me to any high-pressure sales tactics. He is a consummate professional. It is also refreshing to do business with a company that realizes it is in their interest to cultivate long-term, positive relationships with their customers, and keep them coming back. The more I drive my A3, the more I enjoy it. It is the perfect car for my. I didn't know that when I stepped on the lot, but Frank made me realize that it was a perfect fit by giving me all the information I needed to make an informed decision. I wish more businesses acted that way. I did my homework on Audi before coming to the dealership, so I know what a great company it is. I look forward to being an Audi San Diego customer for decades to come. Thank you!

Yalda

1 de may. de 2015

Hi I just Bought a Q7 and Johnny helped me to find the right car for me. He knows what he dose. Great customer service ever. Thank you Johnny I love my car.

Geo

24 de abr. de 2015

I purchased my A4 from Audi just over two years ago, and have since had it serviced by Audi regularly. I always receive top-notch customer support and amazing service! The entire staff is friendly, knowledgeable and ready to help. I recently had my pistons replaced due to a defect, and everything was completely covered under the CPO warranty. My service rep Brett Van Gompel was a true professional and kept me appraised of my car's status the entire time. I'm an Audi customer for life!

Codemaster

23 de abr. de 2015

I took my Q7 to service. My advisor Julio was great, he was very polite and friendly. I had no problem with him at all. He follow up everything during the process. Other employees were very friendly as well. However, the loan car that they have provided was so so so dirty. I had to take it to wash to go to work.... I have a mercedes as well, and when I take it to service, they give me a mint condition loan car. And the other thing is, my car was not washed well after the service. These are the things which are called "complimentary" but being have to wash the loan car to drive it, was really not a complimentary at all... These are very important things. I used to have a BMW and they were also just like a mercedes. Always clean my car after service just like a brand new. and the loan car they provide is always super clean and nice.

TexastoCalifornia

18 de abr. de 2015

We've had our Q7 for six months took it in for maintenance and the entire experience was easy, customer focused and quick. Would highly recommend Audi San Diego to either purchase or service.

bchunks

14 de abr. de 2015

Had my A4 serviced about 4 times and the service they provide everytime is outstanding from start to finish. Jack Myers makes sure he explains what needs to be done and also keeps me updated througho the process until completion.

JJ

10 de abr. de 2015

I purchased a 2009 Audi Avant A4 wagon from DON BRAGG 2 years ago. I travel 25K miles a year so it was time for me to turn my A4 wagon. I loved the car and my experience with their service department (GEORGE GUSHLAK) was excellent. I was hesitant to buy another due to repairs I had on it - but every repair was covered under the 100K CPO. When my car was in for repairs, I was always given a beautiful Audi loaner car and they made every effort to work around my hectic schedule. I had owned 3 Volvo wagons prior to my Audi so I was still not sure I'd get another Audi. In November I started looking at a variety of cars. Nothing thrilled me like Audi. DON BRAGG KNOWS HIS AUDI PRODUCT INSIDE AND OUT. He is polite and no pressure. Desperate to make a decision, I went in last week to look at an Allroad wagon Don had told me about but thought I could settle for a Honda CRV (less cost, , reliable, good mileage). In my heart, it was a step down from the luxury wagons I had driven and I do not like SUV's. I bought the Honda and the minute I got home I called Don to tell him I had made a huge mistake. Audi took the Honda back (without the cooling off agreement) and gave me the option of taking my old A 4 wagon back or anything from their inventory. Their main goal was to have a happy customer, not make a sale. I was stunned. SD Audi offered me top dollar for my A 4 wagon (more than any other dealer did) and an amazing deal on their Allroad wagon. All I can say is they have won me over!!! I am now a very proud owner of a car that suits me, is visually stunning and a pleasure to drive. YOU CANNOT PUT A PRICE ON QUALITY NOR LUXURY SERVICE - it goes hand in hand and Audi SD has demonstrated that to me since I bought my first vehicle there. THANK YOU to the incredible staff there.

Np76

7 de abr. de 2015

I had come in at closing time on a Saturday and don took the time to show me cars and take me for a test drive. He was very knowledgable of the products and was able to show me what the car can do. He was not pushhey and worked with me to get a good deal and take the time to sell the car. Great dealership and I would recommend dealing with Don personally . Rosalina in finance was fast and didn't push stuff I didn't want but offered explanations of everything

JAyala

7 de abr. de 2015

Overall a decent experience. My only gripe would be that one of my tires was damaged while in their possession and had to be replaced at my expense. The rest of the tires still had tread left, but due to the Quattro system replacing one or even two was not an option. So $1000 and 4 new tires later I finally had my car up to working condition.

josef92101

2 de abr. de 2015

My service rep Julio Torres was very friendly and knowledgeable. Even though the service department was busy he spent the time to answer all my questions with undivided attention. This was my first time at Audi San Diego and now I cant imagine going anywhere else. I had a very good experience. Thank you. Josef Smith

sunnyside

30 de mar. de 2015

What an amazing experience I had purchasing my new beautiful car. words cant describe how ecastic I'am, not only with the vehicle itself (how amazing it is inside/out) but with the customer service, friendliness, and most of all HONESTY! Thank you Johnny for the best car purchasing experience. Your the best!

Bry.cal.del

28 de mar. de 2015

You get someone great like Fernando in sales who is very personable and seems genuine with people --- to someone who gives empty compliments like Yvonne... Things like " you'll look so great in that car ... it's the hottest car" this is a disgusting tactic when you haven't even met me or assessed me in the car yet - lame and irritating. Comes off untrustworthy. Service needs revamping. The Better Business Bureau indicates most concerns from this Audi dealership are from service. With fairly new management, it still falls short in my experience. No communication to customer. I made an appointment weeks ahead with Brandon German. Parts were in facility. I was promised expectations of the car being ready after 4 hours. 8 hours later, I'm just now being told that there is a delay and that they are still looking for the part they should have had. This communication was via email... very impersonal and delayed. I'm already pulled into the dealership at this point . Ridiculous . I will be honest and say that when I spoke to Scott, they were able to acutely work on my vehicle , which was then ready another hour later, however, not completely finished and still needing work which I am hesitant to scheduling. If you want your patience tested, this is a good place. A customer should not be the one taking initiative for follow up. Especially at a reputable and respected establishment.Business needs addressing as well. Don't bother calling, you will only end up with the front desk and voice mails each time. After 2 months of communication and requests for a call back, I am still waiting from Karla and Rosalina to call back. Responding at a Glacial pace is the consistent factor in the whole place. With all of this, I am still enamoured with Audi. It's sophistication , it's refinement , it's prestigiously perceived, and a lot more I would ever want in a vehicle. This is my 2nd purchase in the brand with plans for loyal longevity and future purchases. I would hate for experiences like these to tarnish the brand. My wish is for Audi SD to align better with customer's needs and to stop giving false impressions of grandeur. Every customer is important.

Kilgo111

22 de mar. de 2015

This is our 4th Audi with Audi San Diego, and they just keep doing it right! From Don Bragg our Audi sales specialist to to Dion who had my A6 sparkling at pick up, this is a relentless team. Audi San Diego's General Manager Mark goes above and beyond to get you the car you want and deal you deserve. George in the service department and Bryan in finance do everything to make you Audi San Diego experience superb! I highly recommend Audi San Diego for their selection and customer service!

Nina

13 de mar. de 2015

I can't remember if it was Amanda or Lindsay who greeted me, but she was prompt! She came out to greet me as soon as she saw me park! I'm so sorry I can't remember exactly who she was. Joshua took care of getting all the paperwork prepped for the work that had to be done. I've had Joshua help me in the past and had always been very helpful and polite. Never had a bad experience with him. He's absolutely great at what he does!George was the one who informed me once my car was ready. He had a cheerful attitude and great hand shake! :)Thanks everyone for another great service!

DanielM

4 de mar. de 2015

I was very interested in Audi and visited Audi of San Diego a month before my actual purchase date. I had visited several luxury dealerships; however, none could match the same level of excellence as Dusan Licina from Audi of San Diego. I was very interested in looking at several Audi models and Dusan Licina went ahead and pulled out 5 different Audis and thoroughly explained each feature to me. Dusan easily brings a welcoming and friendly atmosphere to Audi of San Diego and made my car-buying experience both exciting and easy. I am extremely happy with my experience at Audi of San Diego and absolutely love my new Audi Q3. Audi of San Diego's motto, "Powered by Excellence," truly reflects across the entire experience from initially meeting salesman Dusan Licina to driving off the lot with my new Audi.

scott

4 de mar. de 2015

I.J is the best salesman i ever met, he did the best to make the deal happen. Not like most of the salesman who care and worried about their commission. I walked out the same dealer couple of months ago because of the salesman attitude but last week I.J gave Audi San Diego is reputation back.Scott.

Tapo

3 de mar. de 2015

Excellent buying experience. I worked with both Alex and Fernando to make the deal. Alex took a car right off the floor for a drive to show me why this was the car for me. On a busy final day of the month. Meaning, it was slammed busy and he stepped up above most sales reps I had dealt with. I actually bought the other car on the floor but that drive helped me make my decision. Fernando was great as well. He was helpful, efficient and knew when to shut up. A rare trait for a sales rep.Karla in finance was great too.

LeahSaunders

28 de feb. de 2015

Thanks for a great car buying experience! Ordering from the factory was completely worth the extra time to get exactly what I wanted. Thanks to Yvonne for a great car buying experience.

acallico

26 de feb. de 2015

I bought my 2013 CPO S7 from a different Audi dealership, but Audi San Diego has been the best dealership for service that I have experienced. My technician Derrick was truly impressive in his attention to detail in correcting annoying interior rattles. When you purchase a high-end vehicle you expect everything to be high-end, unfortunately with a previous owner and California roads somethings are going to have wear and tear. I truly appreciate the level of customer care and service Audi San Diego provides. Highly recommend.

Lori FG

23 de feb. de 2015

IhHave been a Mercedes owner for the past 12 years. I did my homework and decided to try out an Audi...best decision I ever made. The Q5 is a fantastic machine. In addition, the sales and finance personal were the best!!! I highly recommend Audi of San Diego for your next purchase.

JohnGreer232

20 de feb. de 2015

Audi is where it's at. They do a great job on all their cars, everyone there is always friendly and helpful, plus they probably have the best waiting room I've ever seen (fully stocked with snacks, cold drinks, one of those new coffee machines, an HD TV, outlets for any plug ins, a charging station for your smart phones and an outside patio where I can smoke cigarettes). It couldn't be any better!

Llangarica

19 de feb. de 2015

I.J. Feinman was a great salesman. Zero pressure to buy and he was very friendly during the entire process. Got a great deal and I am very content with my experience with both him and the dealership in general. Thank you.

Dennis W.

18 de feb. de 2015

The entire process was exceptional. Our sales and finance people were both professional, friendly and very knowledgeable. The entire process was low pressure and without any stress. I highly recommend this dealership.

Liz

16 de feb. de 2015

There was no pressure from I.J. which I really appreciated and when we were ready to make an offer he was willing to work with us.Great experience! Haven't used customer service or quality of work yet but I'm hoping to have a great experience as well!

Craig C

10 de feb. de 2015

I.J. Feinman is a true professional. He is extremely knowledgeable and made our car buying experience seamless. I.J. has a true and undeniable appreciation for the Audi brand and the quality of vehicles that he sells. From the first phone call through the follow up call after we returned home with our new Q5 - we couldn't have asked for a better experience. Rosalina in finance was great as well along with the rest of the Audi San Diego team!!!

Mike D

28 de ene. de 2015

Amazing cars. Excellent customer service. BesT service/maintenance center. Hassle free deal/business. On point. They exceeded my expectations! You can never go wrong with Audi.

morenamireya

27 de ene. de 2015

I received great service from the team at AUDI San Diego. Julio Torres and Scott Kealy did a great job assisting me. I was even given my choice of service car to drive while my 2013 Q5 remained at the shop for the day. Best part was that the parts were still under warranty and I had no charges.

alballday

26 de ene. de 2015

GSM Greg Clifford, Salesperson Joe Vadala and Finance Manager Angela Baires were incredibly friendly, knowledgeable and managed me professionally. I would recommend these three individuals and Audi San Diego to ANYONE interested in the PERFECT CAR-BUYING EXPERIENCE... I'm now riding around with a HUGE smile in my brand new Audi A5 ;)

Jmr

20 de ene. de 2015

Arrived to drop of my car at 6:59am, walked in the door and was greeted with "we do not open for another minute". I turned and walked back out the door and waited for 30 whole seconds before they would speak with me. My appointment was for 7:30am so I figured that a basic service would be complete by lunch time, but by 12:30pm I had received no call, so I called. The service writer I spoke with took my name and number and was suppose to pass to my service writer George, but yet again no call. At 1:30 I called and was finally able to speak with George only to have him try and razzle dazzle me with his excuses as to why my car was not ready. He also asked what completion time I was promised by the person checking me in, funny thing was it was him who checked me in and he never gave me a time. I was eventually given a completion time of 2:30pm, and specifically asked if I could pick the car up at 2:30 and was told yes.2:22pm I was on the free way about a 2 miles from the dealership when I was called by George to tell me my car would not be ready because of a fault and a brake light that was out. At this point I knew that my car had not been touched until late afternoon the brake light had been out for a month and gives a warning every time you start the car. I know Audi has great service technicians and they would not miss that.As far as work done it seems the technician did his job well. The service writers need a lesson on how to treat customers and to be up front and honest about what is going on. For a first experience with Audi San Diego service department I am extremely disappointed.

gcherashore

19 de ene. de 2015

Don Bragg had exceptional knowledge of the car, and all technology interfaces. It made every aspect of becoming an Audi owner a pleasure. Gives new meaning to the term "turn key".

regndar

19 de ene. de 2015

I guess if you don't have a top of the line 2015 model, the level of service you get drops off, quickly. Was told they wouldn't be able to offer a replacement rental even though the part I came in to have replaced was due to an AUDI RECALL! Had to use Uber to get home and wasn't offered any compensation, thanks guys! 100 to 1 says if I had a 2015 model and not an old '06 A4 they'd have found a way to get me home...Oh by the way, they did a diagnosis (that George tried to charge me for initially which I turned down, which they ended up doing anyways so they could quote me on repairs) that ended up being over 7K in repairs, I had everything fixed at Lusti Motors for $1,200. Will never step foot in this place again, what a joke.

Audiman

10 de ene. de 2015

I just want to say that George took care of me. He was always positive and attentive to taking care of my Q7.. Thank you again for the awesome customer service..

Keggman22

1 de ene. de 2015

Yvonne Coley What a abosulete xxxxx !She acted nice in the beginning and then gave me a horrible qoute on a car that had been on the lost for awhile (prob because she shouldnt work in customer service ) . She emailed back with a horrible attitude and was sarcastic. Fire her if you ever want to have a good reputation again . Do not buy a car from the internet unless you want a horrible experince . I have owned multiple audi's in the past and wouldnt recommend this dealership .

Judi

30 de dic. de 2014

I've had two recent service appointments ... which could be annoying when those darn indicator lights come on, However, both times Josh Chamberland was patient and thorough with an explaination. They even did a couple of extras. The service deparmtnet makes it as convenient as possible which results in an amazing experience.

Alex Moreno

29 de dic. de 2014

I.J. Feinman did an very nice job helping me close the deal on a (gently) used Audi A4. I.J. took the time to explain the cars features to me and was friendly and accommodating. He even got me some nice new car mats.Unlike other dealerships, I do not feel like Audi San Diego "hides the ball" or plays games. You negotiate a price and that is the deal you are presented with at the end. There are no surprises.Good job! Thank you!

Xuan

27 de dic. de 2014

Alex Grody was very professional and helpful in introducing the vehicle's every detail and features to us. He also helped us to find the exact vehicle with every package we wanted. Thanks to Alex and Rosalina Caballero, our purchase was also very fast and time-saving. The service department was also doing a good job and finished my LUX care pretty fast.

Angelique

22 de dic. de 2014

We are always happy to be dealing with Audi San Diego. They have consistently been looking our for our best interests and have taken good and responsible care with our car. We recommend the dealership to everyone who will listen.

K Higareda

19 de dic. de 2014

I would honestly like to thank I.J Feinman for his help during this purchase. He was very friendly and helpful. We were able to order the car I was looking. Many thanks IJ! I would definitely recommend my friends and family for future business.

jaguar3d

17 de dic. de 2014

George Gushalak's attention and care was far and beyond. He constantly looked out for my needs and just took care of it all. I was in and out pretty fast.

AudiA42011

12 de dic. de 2014

My A4 experienced an ignition coil failure. I contacted Audi San Diego service and spoke with George Gushlak. I explained this issue my beloved A4 was having and he diagnosed the problem over the phone. Audi Roadside Assitance dispatched a tow for my vehicle and kept in contact with to make sure that my vehicle had been collected for service. George contacted me when the car arrived at the dealership. We discussed the problem at hand which happened to be a recall. I also asked to have the recommended service performed since the car was already there. George also had taken care of a software upgrade and the starter engage button.unlike other dealership experiences , I was kept up to date on the on the staus of my vehicle. My entire service experience was "top shelf" and I was back behind the wheel within less than 24 hours! In this day and age, "customer service "has seemed to become non existant but George Gushlak proved that it truly still exists. Thanks again George!

Lauri

11 de dic. de 2014

After months of research, I decided to buy an Audi A3. I took the time to go to the dealerships in Phoenix and San Diego. When I first arrive here, This dealership is, by far, better than any others I had experience with. They were personable and listened to my desires. I was planning on waiting until March to buy a car, but after talking with the sales person, I changed my mind. They worked hard to get me into a car that I not only wanted, but at a price I could work with. They stayed until I was happy with every detail (well past closing time). The finance person was very experienced and explained every step of the process. Since I live in Arizona, there were extra steps she had to make, she was knowledgeable about out of state fees and was able to explain these to me. The area was clean, the bathrooms were nice. I would definitely buy another car from this dealership and refer any of my friends here.

Richard Graff

5 de dic. de 2014

I needed some minor work done on my car and was treated with 5 star service. I was greeted by Amanda who immediately assessed the issue at hand. I was then written up by Jack Myers all within about 5 minutes. As promised the car was serviced in (less than) the time estimated. The professionalism and efficiency and quality of workmanship was nothing short of perfect not to mention the comfort of the guest lounge while waiting.

matt mcnerney

4 de dic. de 2014

Mr. Ray Poota was an outstanding salesman. He was respectful and straight forward. The price for the vehicle was exceptional. More importantly, Ray listened to my concerns and wants in a vehicle. I have purchased 10 cars in my life. This experience at Audi was by far the best. If anyone is in the need of a car, please give Audi of San Diego an opportunity.

Massoud

2 de dic. de 2014

Dusan Licina made a big difference. I don't want to be mean to other salesmen but make a call and get an appointment with him, trust me you will love the service. The guy is genuine and sincere and will make you love buying an Audi. You hear all these reviews about people buying a car and then after the purchase the dealership doesn't take care of things they promised ... missing a second key. etc ... not Dusan on the job.

germatt

30 de nov. de 2014

I can't thank everyone at Audi San Diego enough. Everyone was professional, courteous and efficient. We worked the most with Neal Kelly and I have only positive things to say about his professionalism and service. Rosalina in finance was great. Hands down the best car-shopping and buying experience. Thanks again!

Mmeyer0619

30 de nov. de 2014

Great service and exceptional deals! By far my easiest car buying experience to date. Ray and Rosalina made this day what it should have been a celebration.

MikeK2

30 de nov. de 2014

I have had nothing but great experiences every time I have dealt with the service department at Audi San Diego. Recently I was going on vacation and my trunk latch failed. I called and was told that they did not have an appointment available prior to my departure date, but I contacted George and he told me to bring it in and they would take care of it. True to his word he set me up with a loaner and got the latch repaired in time for our trip, all at no charge because it was a warranty item.I highly recommend Audi San Diego, they are 5 star service group.

DonEmerson

21 de nov. de 2014

I live in Las Vegas and found the car I was interested in online. I contacted the dealer via email and was hooked up with Neal Kelly. We went back and forth through email a few times discussing the vehicle and potential price. Neal was responsive in our communications. In a short period of time we arrived at a number that appeared to be appealing to me as a buyer and I arranged to fly down to San Diego to examine the vehicle and potentially make a deal. Neal picked me up at the airport really making it easy for me to get down to his dealership. He had the car positioned for me and as soon as I arrived I examined it and satisfied myself that it was, in reality, exactly what Neal had inscribed to me prior to my arrival. Neal stood by the price we had agreed to and within a couple hours he bid me good bye with a full tank of gas. The vehicle had been a one owner low mileage car and it was immaculate. The only issue was that the owner's manual was missing. I asked Neal if he could do anything about it and he agreed to contact the lady that had traded the vehicle in on a new Audi. Within a couple of weeks, Neal sent me a text advising me that the original owner had located the owner's manual and had agreed to give it to the dealership. Without pestering Neal, he ultimately retrieved the manual and immediately shipped it to me via express delivery. I am so happy that Neal took the extra effort, post sell, to satisfy his customer's wishes. Neal is a very intelligent and sociable individual and he exhibited a great deal of integrity in working through the purchase of this vehicle with me. If all car salesmen were as professional and easy to deal with as Neal the automotive industry would be looked up to with respect by everyone. He certainly does serve to give Audi San Diego a great reputation. A happy customer "Don"

Miguel Angel Peredo

8 de nov. de 2014

Great delearship Joseph Vadala males a terrific job on the sales with taking care every detail to buy the car.I recommend this audi dealership and Joseph Vadala

djkaosone

7 de nov. de 2014

This is strictly for the Service Department. I recently bought a 2012 Audi A3 premium s-line from a Commonwealth Audi. Little to say the least I did not have any intentions on coming to this dealership for servicing due to all the bad reviews and word of mouth badness from my friends. As reluctant as I was, this was the most convenient Audi service department for me. I came in with the intent of being bias to yelpers and friends, but that changed.Initially I called in for either an appointment or to talk to someone about servicing my car. I had a faulty window, due to a factory recall. No one was available from the service department and I thought, "how typical". I left my number and issue with the operator and within 15 minutes Jack Myers calls me up and tells me to bring it in at any time before they close. I brought the car in within a few hours. I thought I'd be there spinning my wheels for the next hour or so trying to get them to buy my story to fix what I needed to fix. Jack took a look at my issue and quickly gave me a courtesy car. I was in and out within 15 minutes tops. These guys are spearing up a new concept and heading in the right direction for the service department. I felt like they heard what I had to say and quickly took care of me. The car was done within 3 days due to ordering the part(s) and an unaccounted technician. Jack was in constant contact with me, which I'm entirely okay with knowing the car won't be serviced for another 2 days. They even ordered/fixed the part that wasn't broken just to give me that piece of mind. I got to drive the courtesy car for the entire length of time for FREE so I had no problems with that. The courtesy car was the A4 AllRoad, which has every possible option available. Picking up the car was just as fast as bringing it in. Everything is in working order and they checked everything from bumper to bumper for me just to be sure I was well taken care of. They even emailed me a check-list of things they did.I would highly recommend getting your Audi serviced here. That's to say I was under warranty. I hope the service is the same for out of warranty cars as well. I'll find out for sure after my warranty ends.

William Ponder

6 de nov. de 2014

Audi san Diego continues to provide excellent service and a level of accountability that is above most dealers. They are truly exceptional. Jack and Brett are great service advisors.

jaguar3d

5 de nov. de 2014

It seems that Audi's reputation for service is indeed a core value. Being that i purchased my 2013 A4 in Newport beach i had a great experience there and had taken it there for service and it was great. I was hoping to get the same experience here at San Diego Audi and i have to say i did! I have to give props to John Kortlang. So courteous, polite and was looking out for me. I had even asked if i can have a Q5 as a loaner and with no questions asked it was pulled out for me. Wow. Got my car serviced and came bake the next day and was treated just as well. Their waiting area is really nice with tons of goodies, but i didn't have to sit much. I even had a young man named Brandon take my empty cup from me. It seems to me that customer service is a priority and i felt it. Looking forward toward my next Audi which will be an S6! Kudos to Mr Scott who brought my Q5, Mr Brandon who offered to take my empty cup for me and of course to Mr. John Kortlang who just was just great!Hugo

gelene catanduanes

27 de oct. de 2014

Great service, when I serviced my car for an oil test, my car was clean and when I got it back it was really dirty, pretty disappointing.

luciarad

23 de oct. de 2014

Audi dealerships have impressed me in the last 8 yrs of owning an Audi across 2 states, by always being very professional and friendly. This service team in San Diego perpetuates that experience!

eguerrero74

14 de oct. de 2014

The service I received for my oil change was above average. Their service team was professional and courteous at all times. My maintenance was quick and painless unlike other dealerships I've have been too before.

jjhernandez

13 de oct. de 2014

On 8/29/2014 I bought my son a 2005 infiniti g 35 coupe,as I travel 3 hours to go home. I started having problems service engine, abs light , traction control light come on and clutch problems too. Saturday 8/30/2014 early in morning I spoke to Scott from service and he told me to take it to infiniti or Nissan dealer. I took it to Nissan they keep it for four days. Nisan dealer told me those problems where do to modifications done to brakes and suspension .They advice me to take it back to dealer were i bought it. So I did , the audi of san diego. They keep it for three weeks and in those weeks they couldn't fix problems. Than they send it to Kearny mesa infiniti to fix what they could not fix. They found more issues in the car. It need lower control arms audi decline it to get fix .I went to pick my car on 9/27/2014 and spoke to Brandon. I ask him, I need to talk to a manager because he was not be able to help me. Later I spoke to a sales manager which he was very rude and very unprofessional name Geoff Rawe. I explain to him my concerns and told him that what they were doing to me was not right. I was not going to accept or sign nothing until I speak to a general manager. Than Mr Rawe ask me to take the keys of my car and give him the keys of loaner or he was going to accused me of stealing the loaner car. Than he throw the keys to the ground when there was other people present he throw the keys to floor like I was a dog and humiliated me and 19 year old son. I have never in my entire live had that bad of experience like the one I had at audi of san diego with there management team. At the end they did not want to pay the full expenses to fix my son car problems. They knew car had this problems before they sold it to me. They want me to pay half of the cost to fix it. But it is not right. It has been a very bad experience buying a car at AUDI of Sandiego dealer. They told me they were going to make right for me so I can leave happy with my son first car purchase but they never did.

Jesus Velazco

12 de oct. de 2014

Had an excellent experience at Audi San Diego . From initial inquiries about my desired vehicle to the final financial details. Overall I'm pleased from buying my car at Audi San Diego !! Thanks again to all the staff and managers at Audi San Diego for putting in a team effort and working with me all the way from Alaska .

jerry1251

12 de oct. de 2014

Let me first say that I had my most pleasurable experience buying a car right here at Audi San Diego with Rafa!! Rafa is a true (by good standards) salesman. When I was speaking he was listening, when I asked a question he gave me direct answers. I knew the car I wanted when I got there and I knew what I wanted to pay. I work in sales so I understand an offer must be reasonable to be even considered. I made an offer very well below the sales price as well as a few other requests and I was also willing to pay cash that day. Within five minutes Rafa returned with a smile congratulating me on my new car. It was that easy I made an offer and a few requests and got the exact car and price I was looking for. NOW, that being said I'm not letting them off that easy, they were supposed to fill my tank with gas and (they were crazy busy that day) they did not. They sent me down the road on empty, and after waiting for the other things to be taken care of I just wanted to get down the road. Now realistically the $60 in cash I put in before I reached the 15 means nothing and pales in comparison to what I spent there on the car. The fact is they did forget and did drop that ball. But I would still give them a perfect five out of five stars for the whole experience. I enjoyed the experience, the entire staff front to back was friendly and professional. I really feel bad mentioning the gas cause it was such a wonderful experience, but maybe it wont happen to anyone else now. :) I will most definitely recommend anyone I know to go to Audi of SD for their new or used car. Awesome place Awesome people!!!JerryRiverside, Ca

JQ

11 de oct. de 2014

If you're buying an Audi, there's nowhere else to consider. Hands down best car buying experience ever! From Joe the sales re to Greg the sales manager to Rosalina the finance rep -- all were interested in making the process smooth and hassle free. Their honesty was refreshing (when was the last time you had the finance person going over the add-ons with you tell you that you really don't need "this one."?) With all the new gadgets in the car, Joe spent an hour going over everything with me and made me feel like I could call him anytime to ask any question. I still can't believe a car buying experience could be so pleasant.

jquigley800

11 de oct. de 2014

If you're buying an Audi, there's nowhere else to consider. Hands down best car buying experience ever! From Joe the sales re to Greg the sales manager to Rosalina the finance rep -- all were interested in making the process smooth and hassle free. Their honesty was refreshing (when was the last time you had the finance person going over the add-ons with you tell you that you really don't need "this one."?) With all the new gadgets in the car, Joe spent an hour going over everything with me and made me feel like I could call him anytime to ask any question. I still can't believe a car buying experience could be so pleasant.

zimmeraj

9 de oct. de 2014

My first visit to Audi SD and I couldn't be more impressed with the service and friendliness of the team. Thank you Jack and John.

nadya.tatashadze

6 de oct. de 2014

I WENT THERE WITHOUT AN APPT THEY BROUGHT ME IN AND SERVED PERFECTLY. GEORGE GUSHLAK PROVIDED THE BEST SERVICE. I REALLY APPRECIATE THEIR HELP THANKS

cgaliskis

5 de oct. de 2014

When I initially called into Audi I spoke with Rafa. I told him what I wanted and he set up an appointment for the vehicle and gave me great information. When I arrived his customer service continued. I told him the price range I needed to stay in for monthly payments and he made it happen with no hassling or compromising. Once I purchased the car Rafa made sure to go over all of it's features and functions in detail.

MikeK2

1 de oct. de 2014

We were leaving for vacation on Wednesday when our trunk latch failed the Friday before, which prevented us from opening the trunk. I called George and even though they were booked he worked me in and got me a loaner car on Monday and had the car repaired by Tuesday. Thanks to the service department at Audi San Diego our car was ready to go in time for our vacation.We have received nothing but 5 star service every time we go to Audi San Diego.

BarbSD

21 de sep. de 2014

I have been an Audi owner and customer of Audi San Diego and recently traded in my 2009 A-4 for the new A-3 sedan. Among reasons I chose Audi San Diego: great service dept., great sales dept, great customer service and comfortable, waiting area, and, of course, I like Audi's. My last three cars were Audi's and though I explored other dealers and models, i ended up where I started - a satisfied Audi customer.

Theresa Medina

20 de sep. de 2014

Brett is always so helpful and attentive. This time was no different. They are always so efficient from start to finish. Saw Don Bragg, who sold me my car, he recognized us and came over to see how we were doing. They both walked with us to the car, ensuring that we were completely satisfied with the service and that all our concerns were addressed. What a great team at this location!

andrewogg

17 de sep. de 2014

I had a small electronic issue immobilizing my A6. The Audi roadside service was on point and dispatched a tow quickly. Once I got to SD Audi I was greeted promptly and kindly. Their service department was very professional and knowledgeable. My car was entered into their system and I was into loaner car in no time at all. My loaner by the way was a brand new A8; an amazing ride. While my car was being worked on, they kept me informed on the status and any updates. Once my A6 was ready, I returned the loaner and was on my way with my baby. My car was even washed when I got it back. I'd like to thank the service department for the outstanding care and service my A6 and I received. Well done!

Arlen Connolly

15 de sep. de 2014

I am a first time Audi buyer and Audi San Diego made the experience absolutely awesome. Mr. Dusan Licina helped me pick out my car and he was extremely helpful and accommodating. The best part of the customer service was the personal follow up and the friendly atmosphere. I would highly recommend Audi San Diego if you are even remotely interested in an Audi!!

Sbk1m

3 de sep. de 2014

5/5 stars all around. I would highly recommend this location for services. Whenever there is something wrong with my car or just a routine check up, I always end up with a better car than I started with.

tianhaoliu0406

3 de sep. de 2014

I had a great experience at San Diego Audi. I really love this place and my car. I bought my car from I.J. He is really nice and very helpful. we shared a good experience with him. He took care every detail of my car. It is a pleasure to be there!

K8eg

26 de ago. de 2014

Still waiting on them to finalize my car registration! It's been 27 days and several phone calls over nearly 4 weeks and it's still pending! We were working with Angela who majorly dropped the ball and are now working with Karla, her manager. Brandon in sales was absolutely the best sales person hands-down. Now if I could just get service from the Finance team...

Sharijams

22 de ago. de 2014

Not only does my car make me smile, so does the staff at Audi San Diego! From manager mike to service guys, john & josh, they are all super capable and personable! It's a pleasure to be there!

gwen0217

17 de ago. de 2014

Purchased an 2015 A3 Quattro fully loaded, I got what I wanted when I wanted and at how much I wanted it for. My sales rep, Jeremy Beard never said no to anything I asked for, and did an excellent job as a middle man to negotiate the deal going back and forth between his manager and I , looking for a solution. Never any pressure at any point, never pushy, never tied to upsell. Always felt Jeremy was working in my best interest. What a pleasant man he was to buy from. San Diego Audi loaned me a Q5 while I waited for my A3, even though the wait was only a few hours while they went to another location to go get the car. Very pleased with the purchase, as well as with the rest of the staff. Thanks San Diego Audi, thanks Jeremy.

MarineAudi

13 de ago. de 2014

Outstanding Service Center Consultant. Jack Meyers communicated with me daily on the phone and email to keep me up to date on diagnosing the electronic problem and the solution. There are no hidden potential problems that Jack doesn't make you aware of. Great communication skills and very friendly. Audi of San Diego should lease Jack Meyers out to other car dealer service departments on how to communicate with customers and make them comfortable with having their vehicles serviced. No pressure, just friendly, clear communication.

Julivazquez26

8 de ago. de 2014

My first time to Audi SD after buying a used 2013 Q5 somewhere else. I never post reviews but the service delivery here warrants this. From the phone call to set up service, dropping off and receiving a rental, making a purchase from parts, to pick up - everyone I interacted with was professional, capable, friendly - genuinely invested in not only deliverng great service but providing an overall outstanding 'experience.' And that they did!

William ponder

7 de ago. de 2014

This is my third Audi . Don Bragg and the service department, jack Myers are exceptional. Every little detail was covered. They set up the car so that all I had to do is get in and drive. It experience of buying and service is beyond excellent. Thanks guys.

rossgreenwell

3 de ago. de 2014

I just purchased a 2014 Allroad Quattro from Audi San Diego. I had plans to go with another vehicle when a friend mentioned I need to go visit Audi San Diego before making my decision. I am so glad I did!! The entire team was extremely helpful and friendly and made the process of buying a car actually enjoyable and easy. Thank you Don, Michael, Angela, Greg and Rosalina. Don Bragg is awesome and took his time with explaining the features of the vehicle - I couldn't have asked for a better sales associate! Being in sales and customer service myself, I really appreciate the attention to detail everyone provided. Based on my experience, I will now be a loyal customer to Audi San Diego!!

beggleston

30 de jul. de 2014

Hello,I just purchased the 2015 A3 and it is outstanding. The entire process was positive, supportive, and I felt no pressure when thinking about or going through the purchase process for a new automobile. I was given excellent service by Yvonne Coley and her communication the the entire automobile purchasing process was superb. When it came to financing, Rosalina was very professional, informative, and clear about the options and choices for financing. If you want to continue or like me start enjoying a luxury automobile, then Audi of San Diego is the place to go. Both for the quality product and outstanding service.

kbb227

29 de jul. de 2014

Everything on our A4 was done exactly as John had expressed. I felt that the service was great and done in the time frame they had provided. John was very friendly and helpful. Service at Audi SD is very convenient especially since they are quick with the rental car.

Dai Lu

26 de jul. de 2014

This is my first time visit on Audi San Diego. I purchased my Q5 2013 in another dealership at LA on event. My car is due on 1-year service and also there is tire warning light came up during my driving in the weekend. That drives me to make a service appointment at Audi San Diego.Joshua is the specialist assigned to my service. He is such as great person who makes the process so easy. He checked the updated information in system for any software update for my car and explained every items to be checked and worked in this service. Another gentleman I forget the name helped me to get a loaner car. No hassle! Thank you!

blkmnaudi2014

25 de jul. de 2014

Both jack and Don are exceptional in dealing with customers. The quality of the service and knowledge of the audi brand is outstanding. I will refer people to them

mazzarini

22 de jul. de 2014

I've had issues with my certified preowned Avant that I purchased last year from a different Audi Dealership in Orange County and Audi San Diego got all my problems fixed for me. Still not loving my car and feel as though Orange County sold me a lemon but Audi San Diego has done everything they could for me.

Rob

16 de jul. de 2014

Ask for Yvonne. she'll do all she can to get a car ready for you even if you aren't yet a "legal" alien in San Diego. I had nothing (no social security number, no banking history, no address in the US...) and yet she listened to me and we worked together. I now have two beautiful cars in the driveway, delivered the day I got my SSN - customer service at a level you no longer find in Europe.

Jenifer

12 de jul. de 2014

I just bought my first audi q5 six days ago and wow, didn't realise i could drive it home on same day with no hassle. Dusan was such a great sales rep he just make things possible with the wonderful lady financier.The experience is like magic, I got the right model, right colour, right interior.....everything is perfect. My very first car....and I love everything about it. And the 2 wonderful people who helped me.....you guys are the best. I hope to do business with you again in the future! With the kind of service I experienced, I would like to come back again perhaps for my husband's sedan.

Judy Bui

5 de jul. de 2014

I have a warranty (QCertified) through this dealership though I purchased an Acura, so when my car was up for an all around check up, I took it into the Kearney Acura serive department to get my car oil checked and everything. After the serviced my car, they said I had two leaks in my car and said I could pay a fee to see where the leak was (which was almost $200) which they said the 2 leaks were here and there and they needed to get fixed ASAP. They said they weren't sire if my warranty covered it so I took it back to Audi for them to get the leaks fixed. Come to find they didn't see any immediately attention that needed to be done. George said there was a leak but it was nothing that NEEDED to get fixed soon plus the warrnaty wouldn't have covered it so it would have just been money out of my own pocket that I didn't need to spend right now. When Audi took a look at my car, they gave me an Audi for 2 days, when I went to pick up my car, they have a nice waiting area, had my car washed, and best of all they didn't charge me anything!!! They felt bad that I was charged a fee to check my oil leaks so George managed to get my fees waived! Would highly recommend this place. They have always been wonderful to me.

Ryandominique

3 de jul. de 2014

We brought our Q5 in for the 15k service and looked around the lot just to see the new line of Audis. We saw a Q7 and asked Don to run some numbers and liked what we saw. The deal was too good to pass up. After the weekend we decided that the Q7 was just too big for our needs and contacted Don to see if he could get us back in a Q5. In no time at all we were back at Audi. Don came through and pulled off the miracle we needed to not go upside down on a few old day purchased Q7. Everyone at Audi San Diego made it happen from the finance gals the managers and owner! I cant leave out Dionne in the service department who knows how to put the finishing touches on any Audi! Thanks to everyone at Audi San Diego for getting us into the right Audi!

Dccaudi

1 de jul. de 2014

George is an employee that displays a great attitude and is a true professional dealing with clients. He has been my assigned person many times and always delivers quality service. He makes visiting audi a pleasure even when the issues at hand are not so possitive. 10 stars for him!

Pdstewart

24 de jun. de 2014

Excellent job in the procurement. Would recommend to anyone buying a car. They went out of their way to help me in a unique sale.

garrigan

20 de jun. de 2014

George Gushulak gets my highest possible recommendations as a superb service advisor. I genuinely appreciate his great attitude and customer service. He is a very trustworthy guy and always has a great attitude. Thanks!

Neelee21

18 de jun. de 2014

We have been seeing George for many years at Audi. His Ritz Carlton-like service keeps us coming back. We moved away for awhile and wished we were back in San Diego when it came to our car, because of the excellent service George has given us. We feel so fortunate to know that our car is in such great hands with George Gushlak and Audi. Audi is very fortunate to have such an excellent team member. We hope he will be there to help us for many years to come!

D Hughson

13 de jun. de 2014

There are very few times on this journey I call my life that I can say I've been genuinely and pleasantly surprised. Maybe it's my cynicism or maybe it's because we are surrounded by people and businesses that do the bare minimum which means mediocrity is the standard. I love cars and when it comes time to buy one I enjoy the search but dread the negotiation. I expect the selling side to do one thing, take me for all they can because it's a one-and-done transaction. My paradigm of what it means to buy a car was completely turned upside down recently when I bought my 2012 A3 from Audi San Diego. The experience couldn't have been more pleasant and straight forward than if I'd done it without pants on (I'm just saying that for most occasions no pants is more comfortable than pants). I called on the car late Friday and spoke to Manny Naddour who is the Internet Pre-Owned Manager/Buyer. He had left for the day but still picked up his phone to tell me he'd be back Saturday morning. He was friendly and very professional on the phone and when I showed up Saturday morning he was the same friendly guy I spoke to the day before. He had the car out front ready for me to take a look and it was exactly as advertised. Being an Audi Certified Pre-owned model meant it was thoroughly inspected and re-conditioned. It was also the lowest-priced A3 in all of southern Cali for a 2 year-old car with 24k miles. I test drove it and when we got back to the dealership Manny simply asked me "what do you think?" My only answer was "yeah, let's do this". I was at the dealership for two hours but the negotiation took only 30 seconds. The reason it was such a good experience was because of a few people who helped me that day. Geoff Rawe the Audi Sales Manager looked for several financing options and found me better terms than my credit union offered me. I ended up financing the car through Audi Financial. Thanks Geoff! My next stop was Angela Baires the Finance Manager who walked me through all the paper work you have to sign. She made it easy and Angela has a great sense of humor. My last stop before driving off was where I began with Manny Naddour. If you must climb the Himalayas to find the answers to life I won't discourage you. It's a worthy pursuit. I'll just tell you this, the Monk in the monastary at the top of the mountain is Manny. He is a man who has the expertise of many years in the car biz and the wisdom to practice the art of listening so well it's the first thing you'll notice about him. Put simply, he is a real pro and will treat you right. And the best part is he's local! You don't have to go to Asia! If you're looking to buy an Audi or find a used car that is on the lot at Audi San Diego do yourself a favor and call them.

acallico

3 de jun. de 2014

Brought my S7 in for some concerns regarding steering sound, was provided a loaner and was able to make it to work with time to spare. Problem was diagnosed, corrected, washed and ready for pickup by lunch. Everyone in service was friendly and professional.

SerenaA

31 de may. de 2014

Excellent service, great experience and a very smooth transaction.

dniccum

30 de may. de 2014

From the moment I contacted the dealership I have had nothing but a "feel good" feeling. No pressure, stress free, and an absolute pleasant experience. I LOVE my new 2015 A3, traffic is a dream now. I drop that sunroof, crank those tunes and float off into dreamland. ~Still grinning~ Thank you so much Yvonne for making this purchase a truly wonderful experience. I was treated with respect and kindness from everyone at the dealership. ~Still grinning~ I have to say great job on the launch event. I honestly kept questioning myself, did I just put a deposit down on a car I have never seen or test drove? Was this a bad move? HECK NO! Best decision I made! ~Still grinning~ Thank you so much Audi of San Diego!

npm5

26 de may. de 2014

The service I just received from Audi San Diego was 5-star. The Thursday before Memorial Day weekend I had to have my S4 towed in due to a coolant warning light. I purchased my car from CarMax, but it was still under Audi warranty. Jack Myers made sure my car was repaired by early Friday afternoon and Lindsay Putrus picked me up at my office so I could be on my way before holiday traffic. The car wash was much appreciated as well. Thank you Audi San Diego for delivering a stress-free experience!

Keith & Mary

26 de may. de 2014

Our current Audi A4 (2004 model) was 10 years old and we decided to replace it with a new vehicle.. Went to Audi San Diego specifically to buy a new or one year old Audi A4. We didn't even consider or look at any other brands. Willie Reid was very patient with us and showed us their stock of vehicles over several visits to the dealership. We eventually decided on a 2014 A4 premium plus with MMI navigation package because my wife (she's the principal driver) wanted the backup camera and side assist. features. We are very pleased with the car we purchased, and the entire process of purchasing it. With our history of keeping vehicles for a long time, we are looking forward to many years of ownership of our new A4.

kmw1204

23 de may. de 2014

I have had a great experience with Audi San Diego. I went to the dealership completely green to car-buying, and Don helped me through the process. We hunted down the right car for me, and I ended up with a car I love to drive! Angela helped me through the paperwork and with finalizing everything. Both Don and Angela were very responsive after that day as well, Angela answering my emails and Don offering help with questions. I will be a repeat client and recommend this dealership to others!

Czwerenz

20 de may. de 2014

Joshua Chamberland and Jay helped me here at San Diego Audi. What a great experience!! A check engine light came on- AND not only was I trying to get out of town, but I was getting ready to ship my car overseas...(a car being transported needs to be in perfect condition). A bit panicked- I was helped immediately and got it all taken care of in under 24 hours. I would definitely recommend this dealership for service!Thank you, Celeste

grcdecola

20 de may. de 2014

There is honestly no other dealership I would rather have gone to.Everyone at Audi San Diego was not only friendly and personable, but they really went the extra mile to make me feel comfortable and excited about my new purchase. I was met at the door with a huge smile and positive attitude.The whole process was something I was a little apprehensive to, as I hadn't bought a car in over 10 years. But leaving the dealership I felt confident and happy that I had definitely made the right decision.I would recommend Audi San Diego to anyone looking for exceptional service, as well as an exceptional vehicle.Thank you for everything! I couldn't be happier.Gracie

lpmp

17 de may. de 2014

I was in a market for a new car, and I was lucky enough to have Yvonne help me find a car with the options that meet my requirements. Yvonne's communication style is amazing. She answers all the questions promptly, and her answers are to the point. It was a pleasant surprise to get that much help and feel no pressure while shopping for a car!I would highly recommend contacting here if one were looking for an Audi.Thank you, Yvonne!

The01Geek

16 de may. de 2014

I worked with Yvonne mostly over the email, and I also talked to her over the phone once. Unlike most of the other agents I dealt with before choosing my car, she did not bother me by calling me every day or pushing me. Instead, she spent more time asking me questions and finding me a solution that fit my goal and budget.I thought I should at least write this review for here and show her my appreciation. Thank you, Yvonne!

Lou C

22 de abr. de 2014

I had a fantastic car buying experience at Audi San Diego! I was in the market for a new Audi A5 and after looking at all the dealerships in 500 miles radius, Audi San Diego was the most responsive and transparent. As a matter of fact, I did all the paperwork from my home in Arizona. My first time at the dealership was when i picked up the car and it took about 10 minutes. This wasnt my Audi so i knew what to expect from the vehicle. Nealy Kelly was very easy to work with and great at communicating every step of the way. Just this evening I received a $30 check to my name for DMV fee overpayment. This was a total shocker to me. I guess i just didnt expect a dealership to care enough to refund me a fee I may have overpaid. Definitely recommend this dealership and Neal Kelly. Look forward to future business...

Terry B.

19 de mar. de 2014

I have been a loyal Volvo driver but it was time to shed the convertible and get into something more practical (for me). After looking at BMW, Lexus, and Acura, I found the A6 to be the better of the other three and the sales experience to be easy with upfront information and no pushy upsells. Mike Babanti was awesome to work with. He asked the right questions and helped me narrow my search down based on my needs and helped me with my trade in. I can honestly say, I am now an Audi driver for life.....

Holly McP.

25 de feb. de 2014

Normally I hate buying a new car, it always takes so long. Dusan Licina at Audi San Diego made the whole ordeal of buying a new car actually enjoyable. I'm looking forward to my new relationship with Audi San Diego. It's all been very positive!

jjfball17

12 de ago. de 2013

I bought my car from this Audi dealership 3 years ago. When I purchsed my car, one of the selling points was "Free Oil Changes for Life". That was one of the reasons I spent a little more money from the dealership rather than look elsewhere. After a year and a half I loved it. I even reccomended 3 people to buy an Audi, and they did. Recently they changed their policy, no more free oil changes, instead its $126 per. There reason for doing so, "We were bought out and the new company doesnt want to do that anymore." HA, this is the kind of answer I got after purchasing a 30k car from them. Isnt that against the Law? Dont they have to assume the contracts from the previous owner? I would think so. What do you think is going to stop them from doing this again. For all you people who buy warranties be careful. They may just change their name again and not honor it. I thought I was gonna be an Audi guy for life, well definately not anymore. I dont deal with companies that lie to their customers.

New Audi owner

8 de feb. de 2013

A superb experience at a all phases of the buying process. Without a doubt the choice was right to purchase at Audi San Diego. The sales person, Memo Rueda, was without doubt ---- A-Plus.

Romagnolis

31 de ene. de 2013

Typically, I try to interact as little as possible with car dealerships and car salesmen - it's just never been a positive experience in the past. However, we were pleasantly surprised by the staff and entire process at Audi San Diego! When we walked in, we were immediately greeted by a friendly receptionist who then introduced us to Neal in sales. Not only was Neal professional and informative, he was personable and never came across as "pushy". For once, we didn't feel like we were being talked into purchasing a car. His customer service is impeccable and we truly appreciated his willingness to answer questions or return our calls - even after we made the purchase. He really does go the extra mile for his customers and doesn't make you feel like a number - he always remembers us and even remembers personal details we chatted about while making small talk. Additionally, we were happy with the negotiations we made and THRILLED with our new car! We intend to return to Audi San Diego for our future purchases and will most certainly request to do business with Neal again. Keep up the great work!

Blaine Z

28 de ene. de 2013

Very friendly staff, they were helpful without being pushy. We were able to drive the cars we wanted to and asked a ton of questions. Memo Rueda was top notch!

kq

25 de ene. de 2013

I traveled from out of town to purchase my vehicle. Memo Rueda met me at the airport and made the entire process seamless! I was amazed how easy everything went and had so much fun along the way.

LeeCars

25 de ene. de 2013

I went to Audi San Diego to purchase a Q7. When i arrived, Memo came right up to me and my family and helped us find the car we were looking for. They did not have the Q7 i was looking for, but they did locate one rather quickly. Memo himself went to the other dealership near by and picked it up!The staff there treated me well and everything went smooth! I highly recommend this dealership and Salesman!

Circlemom

24 de ene. de 2013

I went to Audi San Diego, and was very happy with the service I received. Guillermo "Memo" Rueda was very helpful, no pressure type of approach to selling me the car. I highly recommend him. He is very knowledgeable, and help me me get a great deal.

KJ

24 de ene. de 2013

I worked with Memo Rueda, the internet sales person and he helped me find my Used A3 (even though I initially was looking at the newer models). He was knowledgeable and helpful, without being pushy.My only complaint would be that processing the sale took a bit longer than I expected (2+ hours), but I hear that this is typical for dealerships.

Aida Peralta

24 de ene. de 2013

I was helped by Memo Rueda, very nice guy.

Victor Constantino-Herrera

24 de ene. de 2013

I decided to visit Audi because I knew a person that has sold me all of my cars for the past 10 years was now working there. As always the attention and service offered by Guillermo Rueda is exceptional, I haven't bought a car there yet but I'm very inclined to do so (awesome cars!)

Guest

22 de ene. de 2013

I recently leased a 2013 Audi A4 from Audi of San Diego. I have never leased a car before and had, had my previous vehicle for almost 10 years. As a female buyer I was intimidated by the whole process. When I arrived at Audi I was greeted by a salesman named Neal Kelly who immediately put me at ease. He was very helpful and friendly. He explained everything to me throughout the whole process, and got me into the car of my dreams for a price that I was comfortable with. I have recommended Audi of San Diego, and Neal Kelly to all my friends in the market for a new car!!

homari

29 de jul. de 2012

The following is my experience from two different visits to the Audi service department. After handing the keys for a scheduled maintenance appointment, they pointed me to a section for a "courtesy" vehicle. The person asked for my driver's license, a credit card, and car insurance. The insurance information was not enough to them and they requested the insurance card itself which was in the car that is being serviced. After going to the car and bringing back the insurance card, they said "your all set" and put a key on the table. One thing I noticed is that the key was not for an Audi, so I asked what the car is and I think they said Kia. I asked whether they have another car and they said sure. I chose the least uncomfortable vehicle among the available which entitled me to pay extra since the "courtesy" only covers so much per day. When I returned it, the person went and checked the fuel gauge, which is inappropriate especially when youre explicitly asked whether you filled the car with fuel. Then they request a charge that is way far from the difference they mentioned to me when I picked up the car, and when I asked why, the reply was that I requested this insurance and that insurance. The person literally counted several insurance types that I registered in insisted that I requested it and this is what I owe per day. They did not want to accept my argument even though I reminded them that my insurance information was not enough to them and that I had to bring them the insurance card itself. Eventually they said we covered you with insurance and since your saying you do not want to pay, we will take care of it and it will be on us! It was a similar experience the next time I came for service. The story short, I asked for an upgrade and they said I will need to pay the difference and I said that is fine. However, the only upgrades they offered were two SUVs and neither was suitable and so I told them to give me any regular car. This time I explicitly mentioned that I do not want any type of insurance from their side. So the person is constantly talking me into buying their car insurance and saying what if you hit the car on your way, I said that I am going straight to work and back, and so the person continues what if the car gets hit while its parked at work!!! And on and on until I said that I will not buy any coverage from you and that I am being late for work. This time when I returned the car, the same thing happened. After handing the keys, the person asks whether the car is filled with fuel and I said yes. The person goes out and checks. Sliding into the office chair when returned, and not even making eye contact, the person puts one leg over the other. Then another person I have never spoke to before starts crunching numbers while looking at a screen and then says your total is something. The number was not expected and I thought the person lying on the chair is the one helping me. Then I look around and it is only me and so I asked whether the person is talking to me. The person literally repeated the previous statement about the total due and this time also without lifting an eye. I asked to explain the numbers and the person said I requested an upgrade!!! The car they gave me was a Mitsubishi!!! A two door Mitsubishi!!! They said that I requested an upgrade and that they gave me one!!! Again after going back and forth, they said we will take care of it and it will be on us. I told them this is what they said last time about the insurance. When I turned around and left, the two starting talking to each other and I heard one laughing. To conclude, this is an experience I would not expect in a gas station and despite it mainly being with Enterprise, it is an experience imposed by the Audi service. I waited three weeks before posting this since I expected someone from Audi to call and explain what happened as it did happen in their building and in front of the people that were working in the Audi service area.

homari

29 de jul. de 2012

The following is my experience from two different visits to the Audi service department. After handing the keys for a scheduled maintenance appointment, they pointed me to a section for a "courtesy" vehicle. The person asked for my driver's license, a credit card, and car insurance. The insurance information was not enough to them and they requested the insurance card itself which was in the car that is being serviced. After going to the car and bringing back the insurance card, they said "your all set" and put a key on the table. One thing I noticed is that the key was not for an Audi, so I asked what the car is and I think they said Kia. I asked whether they have another car and they said sure. I chose the least uncomfortable vehicle among the available which entitled me to pay extra since the "courtesy" only covers so much per day. When I returned it, the person went and checked the fuel gauge, which is inappropriate especially when youe explicitly asked whether you filled the car with fuel. Then they request a charge that is way far from the difference they mentioned to me when I picked up the car, and when I asked why, the reply was that I requested this insurance and that insurance. The person literally counted several insurance types that I registered in insisted that I requested it and this is what I owe per day. They did not want to accept my argument even though I reminded them that my insurance information was not enough to them and that I had to bring them the insurance card itself. Eventually they said we covered you with insurance and since your saying you do not want to pay, we will take care of it and it will be on us! It was a similar experience the next time I came for service. The story short, I asked for an upgrade and they said I will need to pay the difference and I said that is fine. However, the only upgrades they offered were two SUVs and neither was suitable and so I told them to give me any regular car. This time I explicitly mentioned that I do not want any type of insurance from their side. So the person is constantly talking me into buying their car insurance and saying what if you hit the car on your way, I said that I am going straight to work and back, and so the person continues what if the car gets hit while its parked at work!!! And on and on until I said that I will not buy any coverage from you and that I am being late for work. This time when I returned the car, the same thing happened. After handing the keys, the person asks whether the car is filled with fuel and I said yes. The person goes out and checks. Sliding into the office chair when returned, and not even making eye contact, the person puts one leg over the other. Then another person I have never spoke to before starts crunching numbers while looking at a screen and then says your total is something. The number was not expected and I thought the person lying on the chair is the one helping me. Then I look around and it is only me and so I asked whether the person is talking to me. The person literally repeated the previous statement about the total due and this time also without lifting an eye. I asked to explain the numbers and the person said I requested an upgrade!!! The car they gave me was a Mitsubishi!!! A two door Mitsubishi!!! They said that I requested an upgrade and that they gave me one!!! Again after going back and forth, they said we will take care of it and it will be on us. I told them this is what they said last time about the insurance. When I turned around and left, the two starting talking to each other and I heard one laughing. To conclude, this is an experience I would not expect in a gas station and despite it mainly being with Enterprise, it is an experience imposed by the Audi service. I waited three weeks before posting this since I expected someone from Audi to call and explain what happened as it did happen in their building and in front of the people that were working in the Audi service area.

MattMoran

6 de may. de 2012

I was planning on buying a Q5 or 7, but decided to go with a used Audi A8L. I was pleased with the entire buying purchase and was glad I got a certified pre-owned car as I had a few issues with the car. On the service side, I found the staff well informed, concerned, timely, and helpful. They kept me up-to-date during the repair and gave me a loaner/rental car. The people managing the rental car service were also very quick and pleasant. I highly recommend this dealership and making sure you have any extended service plans when you buy your audi so you can relax and enjoy your dream machine without worrying about paying high service bills.

etd15

27 de abr. de 2011

I didnt end up buying from here, just due to stock, but spent several hours at the dealership, as well as emails and calls. Overall knowledgeable, but a little busy with a big sale when i was there.