Seong Lee

15 de jul. de 2015

Tried to check same kind of vehicle I owned, needed to get upgrade, they have better vehicle what I expected. They were kind. And tried to help me to get with nice deal.

CF

7 de jul. de 2015

Purchased a collector car sight-unseen from this dealer and the experience could not have been better. Sebastian recognized my uneasy feelings (and inexperience) purchasing a car from a dealer located about 400 miles from my home. He gave me a great deal on the car and eased my worries by answering all my calls promptly and keeping me informed at every step in the process.He remained willing to do whatever I needed for reassurance, such as sending me extra pictures (literally showing every part of the car in detail) and sending video of the car starting/running. He even sent pictures of the car being loaded into the enclosed trailer that brought the vehicle to us. Then, spoke with me after delivery to make sure the car met all my expectations. I could not be more pleased. It was just a perfect buying experience.

SeanGB

7 de dic. de 2014

Peter and Sebastian are awesome to work with. Vehicles are always as described and they take great pride to ensure the experience for their customers is special. Cars are clean, ready, and mechanically/cosmetically what you see online. Pricing on vehicles is great, hard to beat. All around, a great group of guys to work with, keeps me coming back to Auto Gallery every time I am in the market for another vehicle. These guys are professional, customer service based, and their cars are awesome! I would highly recommend Peter and the Auto Gallery team.

Kris

3 de dic. de 2014

Answered the phone at exactly 9:00 am on Black Friday !!! Answered my questions about the GLI I was interested in . I went to dealership and the car was there and I test drove it and liked it we agreed on a price for the GLI and on my trade !! Had the rear bumper repaired for me as there was some scratches on it !! Happy with my new ride and would consider buying there again !! Thanks guys

soplas

14 de nov. de 2014

Never got a call back or email or anything. I guess the other people were right found that out myself.

Zmz

15 de oct. de 2014

I bought a car there, but it has been two month now I still haven't received the title. I emailed them several times but they never respond, I just called Sebastian(I have called once before about this) but I guess he just decided not to answer anymore. Now I have to go to DMV to check what is wrong myself.

Tom

6 de oct. de 2014

What you should expect from a great car dealer. Drove from Iowa to purchase a Mercedes SLK350. Car was as described and as documented via photo's. They are in the business to sell high end cars, and they do this very well. Call before you make the drive, be sure they still have what you are interested in,and you will not be disappointed. No fancy showroom, just good deals and cars are inside. Thanks Sebastian and Auto Gallery team!

Tom from Iowa

5 de oct. de 2014

Just picked up my 16k mile Mercedes SLK350. Sebastian does a great job working with the customer. If you are looking to buy this is the place. Car was as represented very correct. Make sure you don't disappoint yourself and call to make sure the vehicle you are interested is still available before you make a long drive. They are in the business to sell cars and are willing to work with you, but you have to communicate clearly. That is common sense. Enjoyed the experience. Keep it up guys !

M5FANBOY!

2 de sep. de 2014

Called this dealer and later went in to look at an E60/m5 Black. Sebastien shoed me the car and was reluctant to pull it out for a test drive until we agreed on a price, To which I responded that I had to check out the performance of the car to see if it warrants the extra $$ they were seeking. Eventually sebastien pulled out the M5, took me out for a spin. We agreed on a price pending the P.P.I. That's when the dialogue fell off...These guys could never return my call for anything, I was the one chasing them to please take my money until I called, spoke to "peter" (the owner) and snapped out of my trance! I had to cancel the pre-arranged inspection and continue my search elsewhere. Perhaps My "type" isn't welcome at their dealership...either ways I decided since I work hard for my money, I need to spend it at a business that values my time! Nice to see though that they still haven't moved that car.....whose loss!?

ILBell

8 de ago. de 2014

I was searching for an Audi TT that was within my range of spending. After tracking available cars for about a month, I found a nice, low mileange 2002 that I liked at Ato Gallery. Steve was responsive to my inquires and we worked a deal with a trade before I came on site. Steve was patient with me and was helpful after the sale when a lock cylinder fell out of the driver's side door. What's the odds of that happening? The TT is clean and runs well. I am pleased with my purchase and was very comfortable working with Steve. Auto Gallery has a great selection of cars for those looking for something more than transportation from A-Z. I got into an Audi TT for an affordable price within my budget. Soon after was on vacation renting an A-Z rental. Was so happy to get back to the TT! Maybe one day I take the next step to a Porsche. :) Thanks Steve.

Dave S

28 de jun. de 2014

I recently purchased a 2004 Lexus LS from the Auto Gallery. I was reluctant at first to buy a car sight unseen from an out-of-state dealer. But, the entire experience turned out to be as stress-free as buying a car can be. The car is everything it was represented to be, almost like new, and at a very reasonable price. Purchasing the car, shipping and title transfer were easy, thanks to Sabastian. He stayed focused on every detail and made sure there were no problems. I highly recommend this dealer.

Georgiev

10 de may. de 2014

I don't write reviews but this experience with Auto Gallery Chicago pushed me over my laziness. Let me say that I have been looking for some fun second car but have not decided on the exact model - BMW M3 or 135i etc. So I saw an older BMW at this dealer and went to see the car. Carfax was stating no accident but when I looked at it clearly it has been hit from behind as the rear bumper had 1" gaps where it connects to the under body, hmmm... Anyways - I'm not too picky at this price range but hate to be made fool of. Then the guy tells me how they buy the best car from good regions California etc.. - making small talk I suggest that this is good because they don't have rust problems.. he tells me "These cars don't rust!" Hahaha - seriously e46 don't rust, huh? Alright - so I ask can we take a test drive and he tells me that unless I'm ready to buy the car now and then he is not doing test drives as he has a lot of cost in buffing the cars. I decided to give him one last chance - and said that I'm looking and considering several cars so it is up to him if he wants to persuade me for his one. He said "Go take a look at the other ones and then come here". Needless to say he's not going to get my business and I felt that others need to be warned so that they don't waste time with this dealer. BTW - I'm like 40 years old, not a teenager looking for a joyride in a BMW :) The VIN of the car is WBSBR93451EX20845. Anyhow - do yourself a favor and go to a dealer that respects your time and needs.

AdamS

5 de may. de 2014

I just drove from Chicago to Columbus after purchasing my 2007 Porsche 911 4S from Auto Gallery Chicago and I could not be happier. Peter spoke with me at least a half dozen times, drove it to an independent mechanic for a PPI (which it passed with flying colors), and did not pressure me at all when I was still hesitant. His reviews are impeccable for a reason. He is honest, his cars are exactly what he says they are, and they are an incredible value. In fact, of all the cars I researched online for several months this 911 -- with only 11,000 miles, loaded and in mint condition -- was the most competitively priced. Thank you so much Peter and Sebastion for making my dream a reality.

Steve , Sebastian

20 de feb. de 2014

I got very nice treatment from every one how works at the dealership, I really advice every one how look for reasonable prices and professionalism to go to Auto Gallery Chicago. Respectfully

crazy CHRIS

10 de ene. de 2014

class establishment no pressure great finance rates no double dipping like most places and dealships. all cars are clean and inspected with issues fixed cant say ive ever been happier with a buying expierience i will be using these guys again if they dont have what you need they will find it !!!!!

Henry

9 de dic. de 2013

I bought a vehicle from them and had it shipped to me. Buying process was great and the car arrived as described. They know their product and also they are very easy to deal with. Don't hope for much off on their prices because they are usually pretty firm but they do have nice inventory that is already priced very aggressively. I am very picky buyer and expect all my questions answered and they met my expectations. Will buy again in the future !!!

James

9 de dic. de 2013

Everything went very smooth to start, test drove the car, got all the paperwork done, drove off the lot. Then the bumping and clunking started not 2 blocks from the lot. Took it back they fixed everything that was wrong. I was sad not to have my first Bimmer to drive home that day, but the repairs are done, No extra out of my pocket and I'm driving it now. Everyone there was great They did everything they said they would and more, they didn't even mind my 3 and 7 year old seeing how it felt to sit behind the wheel of some really cool cars! Love the car! Wife and kids love the car! Thank you Peter, Sebastian and the rest of the guys!

Stan

21 de nov. de 2013

Bought a nice car from them. Cool place and good people to deal with. Entire buying experience was smooth from start to finish. You should give them a chance if you looking for nice used car. They definitely like to take care of their customers. A+++

Sara

18 de nov. de 2013

I am very happy with Auto Gallery Chicago and their customer service. Sebastian and Peter were very friendly and knowledgeable about their product. I bought my dream car from them and couldn't be any happier. The process was very easy and the car was shipped to me in the condition as described. Good Job Guys !!!

Stacy

14 de nov. de 2013

I was very impressed with the selection of vehicles and the quality of customer service that auto gallery chicago provided. The process was painless and fast! Steve was very helpful in showing me everything I need to know about my car and Peter was super efficient when it came to the paperwork! Couldn't be more satisfied!!!

Keith Erickson

28 de oct. de 2013

I bought a 2007 WRX STi from these guys and the whole process was a breeze. I personally dealt most of my business with Steve in finance and he was extremely helpful. He explained the whole process so thoroughly and really made my experience stress free. I went from trying to buy an STi from another dealer ship who was unwilling to move on price and was rude to these guys who were very friendly and helpful. I would highly highly recommend buying a car from Auto Gallery Chicago. They took care of me and helped me on price as well as getting me a great warranty through GMAC. Overall great bunch of guys and they will continue to do well if they provide this type of service to everyone as I am sure they do. THANKS A BUNCH GUYS!

Kirk

8 de oct. de 2013

Steve and Peter made the buying experience easy and I think I made a decent deal. The car was nice, clean and test drove well. Made the purchase and picked up the car. Had a couple issues after the purchase and they took care of them. They seemed to genuinely care about their customer and making sure the customer is happy with the purchase. I am happy with my car and happy with the customer service from Auto Gallery Chicago!

Little Red G37x Coupe

23 de sep. de 2013

I see below that a few people did not receive a response to the Cars.com contact. I did not either, and after 2 tries, I just called. Bob was very helpful once we were on the phone. Since I am about 2 hours away, I arranged to meet Bob at the dealership the next evening. He had my car out and ready to drive! Peter handled the paperwork quickly that evening, and off I went in my Infiniti G37x Coupe! Noticed on the trip home the brakes were BAD. I called Bob before even fixing them. Bob said get them fixed and we'll go from there. So, I had the brakes fixed. Then I was stranded by a dead battery. While getting it jumped, I noticed the terminals were chewed-up from it being jumped a lot! So, I bought a new battery since the one in the car was about 5 years old (original Infiniti battery). I also see below that a few were able to get some items repaired...not so with me. Called Bob back and he said I had to talk to the owner, Peter for any reimbursements. I left a message for Peter to call as he was out of town. After a week with no call, I called and was able to talk to Peter. We talked and worked through the overcharge on the sales contract (out of state sales tax & licensing stuff). Then I asked Peter about the brakes (never got to the battery). He said they don't maintain cars for people afterwards. Overall, I am out a few hundred bucks that I believe should have been cared for by the dealer, and that 1/8 tank of gas didn't come close to getting me home! I like the car, and they had what I wanted at a decent price. I would like to say I would do it again, and I might, but the little things sometimes make a difference.

Matt

9 de sep. de 2013

I bought a 2005 Maserati from Auto Gallery Chicago and they were great. I had a concern about a tire and they offered to put a brand new pair on, no charge and no questions asked. Their only concern is the buyer's satisfaction. The entire buying process was smooth and no-hassle.

Edward

24 de ago. de 2013

I wanted to share my experience about Auto Gallery Chicago with a potential buyer. I bought a vehicle that I have been looking for quite time now. They were very friendly and professional, they quickly responded to my questions and we came to an agreement about the price that I was comfortable with. I went there to view this vehicle in person and take for a drive. Sebastian and Peter made this process very easy. I would strongly recommend these guys if you are looking for inexpensive pre owned luxury car.

Edward

14 de ago. de 2013

I had a very good experience buying my vehicle from Auto Gallery Chicago. Great price, Great car, Great People. Highly Recommended !!! That's all I have to say.

Audi lover

14 de ago. de 2013

Bob and Peter were very helpful. They let me drive the car I was interested in, no problem, right away. We negotiated a fair price, but his listing price wasn't too far off the mark. The car had some minor cosmetic damage, but overall a very good deal. They had some cracked leather in the driver seat repaired right away for me. I can tell Peter is a real car enthusiast and takes pride in selling nice cars at fair prices. A plus that their cars are kept in their garage, preventing sun and weather damage.

Trader V

14 de ago. de 2013

My experience was similar to Prowler shopper's from Peoria. I'm only responding because Cars.com sent me a follow-up e-mail to ask about my buying experience. I had inquired of this dealer (via the e-mail contact feature) about a listed Mercedes E320, and I received no response whatever. Not only does that give a bad impression to potential buyers, it makes any testimonies about buying used vehicles from these people at long distance, sight-unseen, sound totally bogus.

Eric

11 de ago. de 2013

Purchased a Porsche targa from just the pictures and description listed on the vehicle. The car was delivered 6 hours from Chicago via an enclosed car carrier, and the 911 arrived better than advertised. All the paperwork was handled via the Internet, and Sebastian was great to work with, covering all the particulars of this car.

Prowler shopper

3 de ago. de 2013

I found a used Prowler for sale by this dealership on Cars.com. I used the website's email feature and sent an email to this dealer inquiring about the car and asking for a quote on my trade in. I did the same thing for 4 other Prowlers at other dealerships around the country. I decided that the first dealer to contact me and offer me an acceptable deal is where I would buy. I never heard from this dealer and although I live only 2 hours from them and they had a car for sale that was just was I was looking for, I bought a car 10 hours away because they actually responded quickly to my inquiry. 3 of the 5 dealers never responded. Some dealerships don't yet truly understand how the internet, email, and text messaging are changing the marketplace. Many buyers aren't into calling the dealer or stopping in.

Drifters

22 de jul. de 2013

Can't say enough about my car buying experience with Auto Gallery. The sales team that they have there was amazing. They didn't try to pressure you intobuying the car but let you enjoy the experience. Will definitely go back and purchase another car from them.

Caddy Driver

26 de jun. de 2013

My experience with Auto Gallery Chicago was by far the best car buying experience I have ever had. I had been to several dealerships looking for a 2007 Escalade that can fit my budget and I was so happy that I decided to stop at Auto Gallery Chicago. The Escalade I bought is pearl white which I was looking for and had more options than I can ask for. I knew the financing wouldn't be easy because I was turned down at two other dealers but Moe got me approved and had the paperwork ready within an hour. I have been recommending them to all my friends and will definitely give them the first opportunity when I'm shopping for my next car.

Disappointed Buyer

25 de jun. de 2013

Absolute worst experience we have ever had with a car dealer. Not only was there no practical knowledge about the car, the condition and the content of the car fax report, but also were items stated which simply are false advertisement: the car in subject was described to be in GREAT condition, of course being checked out by "their" mechanic. We verified with an Audi dealer: around $5,000 worth of obvious repairs, excluding the GPS, the convertible top and the engine (!!!). Sole purpose: closing. Please, do yourself a favor and a) read the real reviews and b) stay as far away as you can.

damianek99

1 de mar. de 2013

I but a e55 amg the car is in very good shape Sebastian was very friendly and nice I highly recommended to buy car from him

mdminneapolis

10 de ene. de 2013

I was looking for a specific BMW convertible and called and spoke to Sebastian at Auto gallery. I live in Minneapolis and was nervous about buying a vehicle out of state. Sebastian was VERY easy to deal with and walked me through the process and I purchased the car. Sebastian even made all the arrangements for delivery to Minneapolis. The car was even better than I thought it would be. Usually when a dealer tells you the vehicle is in excellent shape it isn't true. The vehicle arrived and was everything Sebastian said it would be. I've bought lots of cars personally and corporately over the years and this was one of the best experiences I have had. Will certainly use them again.

CARLOS

17 de dic. de 2012

Great cars great service. I just bought an 07 Mustang from there. They treated me like family. I am very happy with the friendly people. The car in extremely clean and in excellent condition. The buying process could not have been any easier.Would highly recommend this dealership to friends and family.

Edyta

4 de dic. de 2012

I just purchased a BMW from Auto Gallery Chicago and my experience was very pleasant . I will defenetly recommend this dealer to everybody I know because they are honest and knowledgeable about their vehicles. Great selection of cars.

Larue

2 de dic. de 2012

Bought a 2007 VW Touareg V10 TDI from Sebastian of Auto Gallery Chicago. Spoke with him over about a three week period about the vehicle. He was always very forthcoming about the vehicle(and its condition) in that time. Made the deal, placed a deposit and flew to Chicago(from Tampa) about a week later After an inspection and test drive, took delivery and drove back to Tampa.Uneventful trip and the vehicle drives out as advertised. Sebastian and Peter are total professionals and would recommend them unconditionally.

DrDave

1 de dic. de 2012

Drove 2 and a half hours. Sebastian and Peter treated us like family and I drove my dream car home. No complaints...Good experience!

Dr Dave

30 de nov. de 2012

Sebastian and Peter were a pleasure to work with. I drove 2 and a half hours and took a beautiful Mercedes home. I would recommend them to anyone.

kiwie49

16 de oct. de 2012

I drove 2 hours to look at a used VW Toureg. Sebastian greeted me and took me back to the large warehouse where all of the vehicles were located. The Toureg was blocked in and really couldn't be looked over very well due to the low lighting and the other vehicles around it. I asked about pulling it out to look it over and possibly drive it. I was told "Unless you are really buying it we don't pull them out" I just drove 2 hours!!!! If I wasn't interested in it I wouldn't have wasted my time driving that far. So at that point told him this conversation was over and left. He could have cared less. When a dealer feels as though they are doing YOU a favor by selling you a car and not you doing them a favor by buying their car they need to look again at their business model.The warehouse was clean and I was greeted promptly to be fair, but they really need to get it together!!! I will spend my money elsewhere, where the customer is treated with respect and not like a nuisance.

Pat Madden

8 de oct. de 2012

I found the car that I had been looking for over ten years. The car in extremely clean and in excellent condition. The buying process could not have been any easier. The owner(Peter) and his staff were very knowledgeable about all their cars. Would highly recommend this dealership to friends and family.

Hacse

25 de sep. de 2012

worst dealer I have ever met. Extremely poor attitude.

Maxwell

16 de ago. de 2012

Hi im a car mechanic ... I was looking for a car for my wife , 3 of the cars I seen ware garbage !!!! mechanically and pour repairs after accidents ,off course they told me well we didnt know about any collision when we got the car title was clean... Come one ... Stay away , " big dealer " in big old warehouse ... Stay away

Kevin

6 de ago. de 2012

Great cars great service. The staff was well informed and there was a good selection of cars

katie

25 de mar. de 2012

I just bought an infinity G35xs from there. They treated me like family. I am very impressed with the friendly people. The owner seemed young but he had no lack of knowledge regarding the business. I will definitely tell my friends and family about this place. I owe you guys lunch...... Katie Lombard, il

dmmarving

29 de ene. de 2012

I think these dealer needs more professional personal that knows how to treat customers, prices aren flexible at all, and they will not negotiate any deal with the buyer, I think that when someone tells you , lets go to the point because i don want to waste my time I think that #1 very rude and #2 really unprofessional.

potentialBuyer

27 de ene. de 2012

Dealer tried to cover up accident damage on the vehicle I was interested in buying. Glad I had it inspected by the third party before purchasing!