Jane

12 de nov. de 2016

Sent email 11/04 inquring about vehicle. 2 weeks later still no response. Even cargurus website sent out email inquiring if I ever received a response. Nope. If they are in the business of selling cars, why not respond to customer inquiries? If they think II'm driving all the way to their store to see if a used vehicle is still available, they're crazy; and I won't be wasting my time to call again just to be told to go to their company and check it out, thank you.

Mark Taylor

22 de sep. de 2016

Let me tell you, I've done business with some shady characters in my life and career and, in fact, used to sell cars for a living. But this guy, Mark, with Auto Place Inc, or Auto Place Texas, is the most honest, above board car and truck dealer I have ever met or done business with. He started by pointing out all of the flaws, up front ,of any truck I was interested in, gave his own opinion on which trucks he thought would fit what I was looking for, honestly told me which vehicle was maybe a little less than what I would want and when I wasn't happy with my original purchase, he took it back and let me have at another one, telling me he just wanted me happy with whatever truck I took home. I absolutely, whole heartedly, recommend Auto Place Texas if you're looking a good used car or truck. I couldn't be more satisfied.

Skeletor1399

15 de sep. de 2016

Dealing with Mark was the best experience I've ever had buying a used vehicle! He far exceeded my expectations before and after the sale! He stood behind the 2004 Toyota Tundra we bought and we couldn't be happier.

Joy

23 de jul. de 2016

I have purchased many vehicles over the years and been very dissatisfied. Mark was by far the kindest salesman I've dealt with. I'm a single mom, on a tight budget but still needed/wanted a pickup. He was very professional, didn't try to take advantage of my situation. I'm very pleased with my experience there. Oh and I love my F250. It's an older truck but in great condition. The vehicles they have there are just awesome, for being used vehicles.

Andrew

12 de jul. de 2016

Every car is in pristine condition. The buying process was easy and quick. Would definitely recommend this dealer to friends. Loving my new used truck!

Pablo V.

13 de feb. de 2016

I bought a 2001 Ford Excursion and i did have a few minor problems but i called Mark and he quickly resovled the problem. I always had a great experience. Customer service was excellent and they always had an answer for me. They quickly fixed any issues i had with my suv. I will definitely be back to purchase my next vechicle there again. Thanks again Mark.

Matt

20 de oct. de 2015

I bought a f 250 and they were very helpful in the buying process. Unlike other used dealership they pinpointed the mistakes in the truck and fixed them on the spot Even BEFORE THE test drive. They told me even to take the truck over the weekend and create a list of any problems I came across. I did have a few problems with the truck and I brought it back with my list and they fixed all the problems and MORE. In addition they also gave me a loaner truck so I wouldn't get behind at work and it was even a year newer than the truck I bought. Very nice people. Only place to buy a used car.

Jackie

21 de sep. de 2015

I purchased a 2001 chevy 2500 truck from auto place, it was my first truck that ive purchased from a dealer ship and was the worst experience of my life. Terome sold me the truck did not give me accurate information and the truck had mechanical problems. It started with a oil leak and transmissio leak. Which they agreed to fix, but took two weeks for them to fix. After those repairs was fixed 3 weeks later i had fuel mixing with oil due to bad injectors. They told me that they was not going to fix it because it was to costly and they couldnt stay in business if the had to fix every repair on thier vehicles. Buyers beware.

John King

22 de ago. de 2015

August 2014, I test drove a 2008 Ford F-150 with 135,000 mi. The truck engine (5.4 Triton V8) wasn't running right and Mark Shafiyan said it was the timing chain. He said he would have it repaired. After repair I went back to Auto Place, Inc, test drove the truck again and talked with their mechanic "Ricky". Ricky did the timing chain replacement and also did an oil change. I purchased the vehicle in late September 2014. In January 2015, after only 3,500 miles, the engine stalled and refused to start. I had it towed to my mechanic and they said the truck was very low on oil. Due to extremely low oil pressure, the time chain had jumped, pistons and valves had collided into each other and the engine needed to be replaced. The engine oil capacity is 7 quarts and my mechanic said it only had about 4 quarts in it. In the three months of driving it, I never an indication that the oil level was low: the oil pressure light never came on and none leaked from the engine. Plus, I just had the oil changed. The inescapable conclusion is that when the repair and oil change were done, only 4 quarts of oil was replaced instead of the 7 quarts required either by a lapse of attention or a mistake. When I talked by phone with Mark and Ricky, Ricky stated that the engine failure was my fault. "Engine oil needs to be changed every 3,000 miles," Rick said. Later I found this to be not true. 2008 Ford F-150 manual says the oil change interval is every 7,500 miles. So if you decide to purchase a car from Auto Place, Inc., ask if any repairs were done by Ricky. If the answer is yes, run away. Or at the very least have the repair verified by a mechanic you trust.

Customer

16 de ago. de 2015

I had an awesome experience at this facility. Jesse, Mark, and Tyrone assisted me with purchasing a truck for my dad. The representatives were very professional, helpful, and friendly. They had several quality vehicles in stock also. I will purchase all future pre-owned vehicles from Auto Place Inc.