Shawn Rourke

15 de jun. de 2016

Love working with the staff at Volkswagen! They are very courteous and always go above and beyond for the customer. If you're thinking of getting a new or used car give Autofair Volkswagen of Nashua a shot first. You will not be disappointed.

Susannahl

13 de jun. de 2016

I came to auto fair Volkswagen with my brother and AJ Flores welcomed us right away. He got information from us quickly while also building an interpersonal relationship. It did not work out to buy a car today, however that was only due to the car I currently have. I would strongly recommend auto fair Volkswagen and AJ Flores to anyone looking for a car. I will certainly go back.

Jen

13 de jun. de 2016

Went in to see about a fix my loan program they called me about my Nissan that I purchased though them 2 years again and walked out swapping out my car and getting a 2016 Teguan. I had an amazing salesman Mike P. And amazing finance person Hanaa. This is my second car through Autofair and my credit second time around wasn't so good but they always seem to work their magic. I highly recommend them!

Satisfied Customer

24 de mar. de 2016

By far the best car buying experience I've ever had. The sales and finance team worked to get me the car I wanted at a great rate and payment. I recommend Autofair VW to anyone buying a car.

Keith Reynolds

4 de mar. de 2016

From beginning to end of this quick process your sales and business staff were great in providing me with information and solutions in my car purchase experience. Thank you to your team!

Mary williams

4 de mar. de 2016

Was very disappointed they waisted my time traveled a long distance

VWBuyer

1 de mar. de 2016

I have been in the dealership many times, and everyone is very friendly and helpful. My most recent experience was above average and the salesperson I worked with, Jordan, was knowledgeable, professional, and great with follow-up. I have never felt pressure from anyone, and they respect my buying process. I did not purchase a new car this visit, but I will return, and I trust the experience will be the same.

Stephen

29 de feb. de 2016

Sales team was great and lived up to expectations.

CB

28 de feb. de 2016

I went in just for the heck of it and if I wanted to move forward with a purchase I had very low expectations that I would even qualify for any type of financing. I was pleasantly surprised with my experience. Hanna went above and beyond to work with me - not only did she get financing but treated me with the utmost respect. Her professionalism and upbeat attitude made all the difference in the world. The finance department and managers were equally amazing. They put in 100% and more working to approving me with a great loan- A big thanks to all of you; I love my new ride!!!

Cherylann

26 de feb. de 2016

I went to Auto fair to check out a car that I had seen online. I just dropped in and when we asked to see this car, they told us that it was already sold. They immediately pulled out another car for me to look at. Same price range and exactly what I was looking for. I was a little apprehensive at first because I did not want to get locked into the typical sales situation. But they made me feel comfortable and treated me with the utmost respect. I would recommend Auto Fair to anyone interested in buying a vehicle. Overall it was a wonderful experience for me!

Melissa

23 de feb. de 2016

The sales personnel were very professional and helpful.

HYNOTE & SMYLIN

21 de feb. de 2016

My husband and I couldn't be more pleased with our overall experiece with the folks at AutoFair. Our sales person, Robb Schwartz, was OUTSTANDING! Honestly, everyone there was OUTSTANDING! Our credit score wasn't great so consequently the first proposal for deposit and monthly payments, etc. was one we could not accept and we were prepared to walk away, BUT everyone literally jumped through hoops to give us a fantastic propsal. So my husband rang the bell, yes they have an awesome bell, indicating we are now the proud owners of a beautiful 2010 Toyota Rav. AutoFair llives up to its' logo, they DID, "MAKE IT HAPPEN."

Deborah

20 de feb. de 2016

I went to the dealership in hopes of refinancing my outrageous loan..they worked on more than a few scenarios and I ended up getting into a new vehicle and a much lower rate. Very friendly and helpful dealership!

Alexa M

18 de feb. de 2016

I was in the market for a new vehicle and stopped at VW of Nashua. I met with Nick, he was very friendly and willing to help me out. I ended up purchasing a new Jetta and I love it! I would highly recommend VW of Nashua to anyone!

Mike Fiore

16 de feb. de 2016

My Mother In Law and I had a very positive experience yesterday and would highly recommend AutoFair Volkswagen !!! There was not any "high pressure" to purchase/lease at all. Our Salesman, Bob, listened to my MIL's wants and needs for her new vehicle and had shown her a 2016 Tiguan SUV; she loved it !! After she test drove it, we sat down with Bob, and then the Finance Manager, John Kent, to complete the transaction. When her new Tiguan was finished being cleaned , it was ready for delivery so we took it home. Thanks to AutoFair Volkswagen for a job well done.

Peter Villeneuve

16 de feb. de 2016

I called and asked if I could refinance my loan on my current car. When i got there they were helpful and energetic to get me what i needed. Instead of refinancing my loan they got me into a better car at a great price with very low interest rate. AAA rating in my book

Ceberling

15 de feb. de 2016

Autofair Volkswagen was very helpful in finding me a great car for my first car buying experience. They were very helpful and as soon as I walked in the door people greet you and offer assistance in any way. Over I was very pleased with my car buying experience

Ryan B.

14 de feb. de 2016

I had been to many dealerships in the past few weeks trying to get approved for a new car and kept being declined because of my negative equity position. The GM (Jared I believe is his name) came out, shook my hand and told me that he would make something happen. He ended up taking my payment from 572 a month on a civic to a 2014 VW Jetta TDI at 469 a month. He made magic.. I was assuming another decline would happen. If you are unsure that you will be approved, this place will approve you. Great experience with the salesman as well. I worked with a gentlemen named Jordan. He was awesome! Thank you Autofair VW!

jackie nh

14 de feb. de 2016

My husband and I both went in to autofair VW very overwhelmed. Our only car had died and we had limited time, two kids, and trillions of things to do. Rob was amazing, extremely helpful, helped us despite our poor credit and was very open and flexible when it came to costs. We now are a two car family and have peace of mind while driving with our kids in the car!

Brandon

13 de feb. de 2016

Immediately walking in I was greeted by multiple people that made sure I was being taken care of. I met with Kyle LaChance and was initially nervous. I don't have great credit, and while pre-approved, I wasn't sure how far that pre-approval got me. Kyle was awesome. He explained everything that was happening and what he needed to do to get my into a car. He listed to my concerns, answered all my questions, and honestly couldn't have been better. After not a lot of paperwork, we were test driving a 2013 Jetta TDI, the one I was wanting when I originally reached out to them. Afterwards we discussed terms and I pulled the trigger. I honestly couldn't have asked for a better experience. It's the only time I've left a dealership confident that these guys were on my team and wanted me to succeed. Do not hesitate to call them! Even if your credit is less than perfect, they can help you!

Malinda

11 de feb. de 2016

My experience with Jordan was great! He really listened to everything I wanted and did his best to meet my extensive criteria. The customer service was excellent from the whole staff. My love for German cars was not gone unnoticed, since he put me into a car that I absolutely love driving. I highly recommend going here to purchase your next vehicle, you won't regret it!

Elisabet

4 de feb. de 2016

Had a wonderful experience purchasing my car. Everyone went out of there way to make sure my requests and needs were fulfilled. I had not had such a good experience the last time I got a new car at this dealership, so I was reluctant to do business there again. I am happy to say that this time my experience with the sales people was wonderful.

JETTA FAN

3 de feb. de 2016

What an awesome experience. I went in to just "poke around". I knew my credit history would be an issue (or so I thought) but NOPE no problems. Eric Perez was EXTREMELY helpful. I'm writing this as ONE HAPPY MAN driving the car I wanted.

Melissa M

3 de feb. de 2016

I went into this dealership originally to refinance, deciding to go with a trade instead was the best decision I've made thanks to the help of their above and beyond staff! I also went into this not at all liking Volkswagen and now I'm in a brand new 2016 Jetta SE and I couldn't be happier. Amazing dealership, #1 on my list of recommendations!

Dave

2 de feb. de 2016

Great experience never felt like I was pressured into anything from the staff who were professional friendly and outgoing. The overall service I received from my Sales Rep Raji and Finance Manger Matt were great and they went the extra mile to make me feel I made the right decision in purchasing and describing options I had in financing. I would recommend this dealership as they are great!!

Mark ciufo

2 de feb. de 2016

I give every thing five stars except repairs i did not see that end i was buying a car every one i delt with worked with me to get me in the right car for my price range i was looking for and they all explained every thing vwrry well will def recamend people there even tho it was about a hour and a half ride for me well worth it thanks you And i would of slected 5 stars but it was having a hard time clicking on the starts so i could not really do that part right

Pleased Customer

1 de feb. de 2016

A little more high pressure than I was hoping, but what do you expect from a car dealership. Staff was friendly and welcoming. Sales sharks waiting in parking lot to gobble you up as son as you pull in. Went there with a specific car in mind... after a lot of back and forth negotiating I am pleased with my purchase.

LhasaGirl

1 de feb. de 2016

I really like this dealership! I would definitely recommend them to anyone!

Gayle Battersby

31 de ene. de 2016

I recently went online to try to refinance my loan to get a lower payment. I had a family situation a few years back and am trying desperately to repair my credit. I received a call from Dezare set up an appointment with a lot of anxiety because I am 66 years old and as I said, my credit was certainly not the best. She was so kind and reassured me that this was a real possiblity. On Friday, Dezare was not able to meet with me, but referred me to Debbie Nelson. I cannot say enough about Debbie. She was kind, thoughtful and so helpful. She treated me so well and was indeed able to help me. refinance my vehicle. These two women are such a wonderful representation of your organization, and should be recognized as such. I felt like I made two new friends. They are incredible, and I will be sure to spread the word. When I am able to trade in my current car and search for another, you can be very sure I will be driving the many miles to your dealership to see these two wonderful ladies. Thank you, Dezare and Debbie for all of your help and kindness......you are amazing! Gayle Battersby

Bean

31 de ene. de 2016

second time buying my Volkswagen here, awesome people, very friendly, very easy process 10/10

AnnieF

25 de ene. de 2016

I was very impressed with the dealership as a whole. The staff was very professional and also very friendly and outgoing. My sales rep was the greatest, I truly enjoyed him. Quite a young man. Definitely an asset to your dealership. The Sales Manager and the Finance Manager were both very pleasant but yet professional. I felt very comfortable being there. Overall the service was great and it was truly a great experience. I love my car, its fun to drive.

Fan for life

24 de ene. de 2016

My husband and I came to Autofair of Nashua in pursuit of an upgrade from our current vehicle. I started the process online before we arrived, within a half hour Alycia called to give me the best news that we could have our pick of any vehicle and guaranteed our financing and trade in. That took loads of pressure off. So off we went. When we arrived we were greeted and Alycia introduced us to the sales team where Mike helped us find our perfect vehicle. Mike took the time to listen to exactly what we were looking for and lead us to our new vehicle that we happily signed for. The financing team went above and beyond to help us get our payments to a level we were comfortable with. When I sat down with Steve to sign my life away he made the process so easy and thoroughly explained all the options available which helped easy the normal buying jitters. I couldn't be happier with my experience and I will absolutely recommend Autofair of Nashua to all my friends and family.

happilyeverafter

24 de ene. de 2016

Although my initial interaction was marred by some paperwork snafus both Jared (GM) and Debbie Nelson worked tirelessly to make sure I was happy and satisfied. Due to a very bad experience with the last dealership I dealt with, they understood how important it was to develop trust and they came through. Matt Schoech was also very helpful in financing. I am glad I gave them a "second chance"

Ashleigh Hood

18 de ene. de 2016

The peopel that i talked to were absolutely wonderful, they were extremely helpful and never made me feel as though i was being pressured into anything. They process was very easy and the overall experience was great for buying my first car.

Candace

18 de ene. de 2016

Auto fair vw was so amazing to me Jerry the salesman has very good at getting me into a car I highly recommend Jerry again I would definitely go back you guys rock

SammyWD

15 de ene. de 2016

Good Service and they were very quick to answer any of my questions

KEMRinschler

15 de ene. de 2016

I came in looking for options to lower the payment on my Accord and wound up with a great deal on a Passat TDI. Deb was a fantastic sales rep, informative and personable. She took the time to give me all the info on the car I was purchasing and even helped pair my phone and snap a picture of me with my new car on my way out the door. Matt from finance made the paperwork go by smooth and made sure I understood everything before signing on the dotted line. I would definitely suggest paying a visit if you're on the hunt for a new car!

Rolande raymond

13 de ene. de 2016

the person that took care of was really awsome he did some great efford to get me wath i feel was confortable for me to trade for another car i thing i will be very happy with my new car and i will recomande Autofair to my friends and family.

Sharon

12 de ene. de 2016

My first experience with their service department was sp positive that it was the number one reason for Me going back and purchasing my new car. The facility is bright and very comfortable and everyone that I came into contact with was curteous and very pleasant.

horsegirl16

11 de ene. de 2016

This was the best car buying experience I have had, They were great to work with and found what I was looking for. Greatly appreciated the time they spent with me to make sure I got the car I wanted in my range. Would recommend them to anyone, they were fantastic.

John Caban

10 de ene. de 2016

This is the second car I have bought from Autofair and I can't be happier. When coming here I know it is going to be a straight forward process and I will walk out with a new car feeling happy about the price and service I have received. They don't make you feel unsure or confused about anything. They explain in depth what you need to know. I will continue to come here.

Patsfan

10 de ene. de 2016

All those involved with my purchase were very helpful and professional. I did not feel pressured and all my needs were met. A very pleasant experience.

Nate

8 de ene. de 2016

I stopped in yesterday as I needed a new set of wheels given my previous car being totaled in an accident (also purchased at Autofair VW). The sales staff was excellent as always, and I felt welcomed before I even stepped in the door. I contacted my salesman from my previous purchase and told him what I was looking for. By the time I made it onto the sales lot, the cars I was hoping to look at were already pulled aside, and ready for reviews and test drives. The entire process took a few hours, but I was in and out with my new vehicle much faster than I had anticipated. I would recommend Autofair Volkswagen of Nashua to anyone looking for a new or used vehicle. Their selection of certified pre-owned cars is top notch, and their inventory of new vehicles is nothing to pass up. This is my second vehicle through this dealership, and I have yet to be anything but impressed. Great work all around!

Disappointed

4 de ene. de 2016

We test drove a car for our teenaged son at Autofair Volkswagen and found that it had significant problems, including bad brakes. Given the price of the car, we weren't surprised, and also weren't willing to make a deal.The sales manager said he had another car in our price range and asked us to take a look. We agreed and test drove the vehicle, spent an hour waiting for the back and forth between salesman and manager though we were told repeatedly that the car met our budget limits. The salesman finally came back and informed us that the price of the car was more than double our budget. They were hoping we were stupid. We weren't, and we walked. Definitely the worst car shopping experience to date, and we've bought a lot of cars.

dog lady

3 de ene. de 2016

When I made the appointment I asked about time .The schedulers told me a very unreasonable for the appointment. I also asked about fees and was told something totally different. Any thing to get you into the door!

SDH

3 de ene. de 2016

My wife and I needed to purchase a new VW Golf SE for her. AutoFair had the car my wife liked and the sales staff was very helpful and knowledgable when answering all of our questions. They were also very willing to work with us to complete the financial details of the purchase. We will not hesitate to recommend AutoFair to our friends.

Peggy Chase

1 de ene. de 2016

From the moment I started talking to your customer service online to the moment I walked out of your dealership with new keys in my hand I was given the utmost professional and nonoverbearing attention. Hamas made every step of this most annoying process at previous places not annoying anymore. I will reccomend this dealership to everyone wether they ask for it or not. Thank you BE auto fair in merrimack NH YALL are definitely doing it right. Peggy Chase milford, NH 03055

G.A. Blackburn

30 de dic. de 2015

The move into the new digs has made the experience so much better. Last year it was crowded in the sales trailer but this time around it's a much smoother process. Big ups Meko!

Brian P.

29 de dic. de 2015

Couldn't be any more happy with the service that was provided by Autofair VW. From sales to Finance everything went seamless. I would recommend anyone buying a car to give them a try. You won't be disappointed.

Jim & Karen Marty Beetle fans

29 de dic. de 2015

We were very happy with everything, being long time VW Beetle owners we stopped in looking for a new Bug. My wife found a beautiful black Wolfsburg, that was that. She drove the 2016 home and I drove the 2001. Debbie Nelson was great in getting everything in order, she is very knowing of VW, more so than most. I cannot say that we would buy from Autofair again because we tend to keep our cars for a very long time. They may not be around when we are in the market again or we might no be around at that point lol. But if they are we will use them again. As far as service, we shall see. I did have my eye on that black A5. It would look great with the 2 Beetles and my A4.Sorry, almost forgot Matt Geiger he was great with all the paperwork, happy he had to do it and not me.

Joe capasso

25 de dic. de 2015

Very friendly staff. Great vehicle good overall rating from me. Very satisfied

Kelly & Paul W.

24 de dic. de 2015

Both the Sales Representative and the Finance manager were knowledgeable and treated with respect. Wish we had known in advance that the rate we currently have was the best it could be for the term that we have. Just two simple questions would have prevented us from a) taking the trip and b) it would have prevented from having to provide all our personal information taking up both our time and that of your sales Representative. By the way, we were in for just a refi but your questionaire did not allow me to indicate that or bypass it since nothing was applicable, before submitting the review.

HAVEN B

23 de dic. de 2015

I was there this past weekend and got my second car this being the first car I bought on my own I am 19 years old and they got me financed on my own with good monthly payments that are manageable they even put up with my picky taste and got me exactly what I wanted I just got a 2007 Volvo s60r and couldn't be happier the whole staff that I encountered were immaculate

Tbow2k

22 de dic. de 2015

I had just intended to take a look at the vehicle and they went out of their way to make me a super deal for a great car. Debbie was extremely helpful and even drove to my house so that my wife Pat could sign all the papers.

Melissa

21 de dic. de 2015

Never going to another Volkswagen dealer other than this one. The people here are so much nicer and willing to help than Quirk and Autoserv. I worked with Nick and AJ (who are awesome) - they made sure I wanted exactly what I was getting, worked out the numbers, and got me in and out with a new car in about four hours. I got to ring the bell and drive home that same night - super happy with my purchase. Strange note: the bathroom smelled lovely.

John Russell

17 de dic. de 2015

Went there to try to lower my monthly payments on my car, but was a little disappointed that they couldn't do it. It would have been better if they could of let me know before I went there, as it took an hour and a half to travel there. The people there where very friendly though.

pnkflyd52

17 de dic. de 2015

was told that would I receive a call back with some cost numbers and never did get a call back called several times for the numbers left messages to call me back but nobody did.I finally called customer service and they transferred me to someone who very abrupt with me told me that they could meet the price I wanted to pay. it would have nice if they had just called back with this information instead of wasting my time.

Mariah Blake

16 de dic. de 2015

I was called the morning I went to their dealership 3 times and promised the car I was driving an hour away to was still there, still available and not sold. I get there and they sold the car the previous night. Then the sales persons proceeds to try and sell me cars way out of my price range. I made it clear I was there to see one car and was given attitude about it. I would never recommend this place and I'll never go back.

Joe and Cindy LeMay BostonRedsox , Patriots fans

15 de dic. de 2015

Both my husband and i are very pleased overall with everything that Autofair of Merrimack NH did for us everyone involved in the sale went above and beyond what they did for my husband and i to make it possiable to get our new car. Thankyou all very much please have a Merry Christmas and a Happy New Year.

MariaS

14 de dic. de 2015

We worked with Nick Pichette who was *extremely* knowledgeable about the products being sold, from cars to service to financing. We had a great time working with him, he made ample time for us to go through our process however we were not rushed or pressured in the least. Fun yet professional and very thorough, plan on being a repeat customer!

NancyS

12 de dic. de 2015

My total experience was wonderful. From the moment I stepped in the doors, I was totally impressed. The facilities are immaculate. Everything is very clean and modern looking. The decor is pleasant and homey, and brings a sense of ease. Everyone I encountered just walking in was so friendly and welcoming. Eric greeted me with a sincere handshake and offered me a beverage. My original intent was to inquire about refinancing my current car. I went in expecting the worst, since my credit isn't the greatest and my car was getting up there in miles. Because of my owing more than the car was worth, a refinance wasn't going to be an option. But, Eric showed me a new car and explained my options with that. We went on a test drive, and Eric explained everything in great detail. I decided to go with the new car because the monthly payments wound up to be cheaper than I was currently paying on my old car, and the new car was brand new! I really love that when you buy a car there, they lead you over to a large bell to ring and everyone cheers and claps, what a wonderful feeling! I

TradeNerd

11 de dic. de 2015

There was no pressure, there was no schmaltz ... there was no dingy, old uncomfortable dealership staffed by people who were anything but professional. They asked me what I had in mind, what I thought I wanted, showed me a few things that were in that universe and then carefully showed me the differences in technology, performance, trim and price. They were wonderful about my trade in, fair in the negotiation and quick about the sales and close process. I left the same day after weeks of shopping other dealerships and brands not ready to buy. Not just a great car buying experience, but a great retail experience and I will certainly recommend them to anyone who is looking for a new ride.

James Forrence

6 de dic. de 2015

My wife and I have bought multiple vehicles from AutoFair and they are the most professional and knowledgeable In the industry. The facility's are top notch, sales people are very informed and know the cars in and out, and they make it as painless as it can be! Thanks for providing great service !!

Suzanne L

4 de dic. de 2015

I went on fix my loan NH, and got to meet some wonderful people when I went to the dealership. They worked very hard to help me, but ultimately were not able to help. In spite of that the place was immaculate, and the people friendly...No pressure!

Estella Payton

2 de dic. de 2015

Had a great experience this past weekend with Raji the VW agent that walked me thru the process. I would refer anyone to this dealership. They were very fare and not pushy during the purchase process. Auto fair VW great job!

Shawn Rourke

1 de dic. de 2015

Had a great first experience with Volkwagen of Nashua. The sales rep Raj was very attentive and cared about getting me a vehicle that best suited my price range and that was very reliable. I absolutely love my new car! I recommend everyone interested in purchasing a new car to consider Volkswagen Nashua as there dealership!

pmerrill

1 de dic. de 2015

Everyone at this dealership is friendly and helpful! From the first email to the final steps I took to drive away with my new vehicle! I would recommend this team to anyone!

Ksweet

1 de dic. de 2015

The staff was very friendly and make my leasing processing very easy.

LRyan

29 de nov. de 2015

This was the best dealership that I have been to in a long time. Facilities were immaculate, sales employees were friendly and knowledgeable and Purchasing a car at AutoFairVW was the least stressful car buy I have ever made.

Janine

29 de nov. de 2015

Very nice experience, friendly, helpful and kind. I really like Raji; very honest and keep kind. I would shop there again.

Lonnie

25 de nov. de 2015

While I wasn't able to get into anything when I was there, they were super friendly and helpful. I have a lease thru them now and my mother does as well. We both love our cars. I live 45 mins from AutoFair and every time it's worth the drive.

jaygil007

24 de nov. de 2015

I went there by referral from a friend. The sales people were kind and considerate.... And we're flexible on pricing... I bought two vehicles and paid cash...

Kenneth Maxfield

24 de nov. de 2015

Cane in to refinance but left with a new car. Caitlyn, David and the whole staff were awesome from start to finish. This is now my second car from AutoFair of Nashua. It will not be my last!!!!

Sonja

23 de nov. de 2015

I have to say I've bought 5 vehicles from Auto Fair and by far Nick Pichette is the best salesman I've ever dealt with. He is a great to talk to has always been honest with us and I would buy another vehicle from him. Thanks Sonja :-)

MeldoyHarmony

23 de nov. de 2015

I loved working with Autofair they made it happen so quickly after such a long search for my dream car! It was an amazing experience and I couldn't be happier with my Beetle Turbo

GG

23 de nov. de 2015

Raji was the salesman that assisted me with my purchase. I highly recommend him as a dealer!

Shawna M.

23 de nov. de 2015

Autofair helped me get back on the road in a brand new car! I was paying for a car that needed a new motor and wasn't running I still owed almost 6,000 on it and David at Autofair helped me into a BRAND new Passat and got my other heap of junk paid off! I cant be more thankful to be on the road again. Thanks Autofair!

Thomas & Leslie

22 de nov. de 2015

All Staff were very congenial. We were very pleased with Mike , Josh and Nader. Thank them for their considerate actions in our satisfaction with the purchase.

snowbunny03584

22 de nov. de 2015

we had a long wait from 9:45 till a bit after 3 . I know it was busy but we saw people come in after us and leave before us. after all everyone was great !!!!!!!!!!!!!!!!!!!!!!!

New VW Passat Owner

21 de nov. de 2015

My experience at Autofair Volkswagen was great! Raj was extremely patient with the process of me finding the right car...through test drives and talking and making sure I was happy with my final decision. The entire Volkswagen staff was friendly and helpful and sped the process along so that we could leave in our new car before in a matter of hours.

Isaiah

21 de nov. de 2015

The one thing I didn't not like is the cost and figures before buying was not reviewed by the floor manager just flashed. My salesman was very professional and made sure he individualized the sale to fit my family needs. Thank you for this experience.

Bill K

20 de nov. de 2015

I went into the dealership to purchase a manual transmission Passat only to be told that there are none available on the East Coast. After some questioning from the sales staff of my wants and needs they showed me a GLI. While it was not the car I came in to buy, I did appreciate the time they spent and willingness to negotiate. I had some personal commitments and had to leave the dealership before we could complete the transaction. Due to some delays I was not able to return until 5 minutes prior to closing, while I was away they had completed all of the paperwork so all I had to do was sign the papers and take the car. The sales associate, Eric, stayed after hours and thoroughly went over every one of the car's electric/entertainment options.

cara Murray

19 de nov. de 2015

Hi my name is cara I went to autofair in Merrimack nh they helped me find the right car that I was looking for and their prices are really reasonable everyone that works there are nice and very respectful I give them a 5 star rating and yes autofair does make it happen thank you cara Murray

jeannebean

16 de nov. de 2015

I was pleasantly surprised by my car shopping experience here as there were no back and forth "gamey" negotiations. Everyone we dealt with was very straightforward and respectful. Very nice people and a great car.

Hunter B

15 de nov. de 2015

I am in love with my new volkswagen. They were super nice and my sales person Matt Schoech was very nice and did everything he could to make sure I loved the car before making a deal and got me the price I wanted.

Tyler R

15 de nov. de 2015

Outstanding staff and great deals. Overall the experience was very good they did everything they could do to make sure they found the vehicle I wanted and to make sure it was exactly what I was looking for at the price I wanted.

NEW VW FAN

14 de nov. de 2015

Fantastic buying experience, and service! Top notch people that treat you right, and make it happen! The new VW dealership is a great comfy place to just hang out too....

BRUCE - MENEMSHA BLUES

14 de nov. de 2015

The best team of friendly professionals. These are real people that make you feel at home. These folks will go above and beyond to help you, and provide A-1+++ service and a great experience.

Wyvern1

12 de nov. de 2015

Took a lot longer than we were initially told but we did end up buying three cars but one was returned due to trani problem which they took care of no problem. We just ended up being there 4-5 days and the last time we were not able to get the same interest rate which was a bit discouraging since the car had a problem

Shannon

12 de nov. de 2015

We were greeted with smiles and enthusiasm. We were treated like a VW family. They really worked hard to get us into the car we wanted and made it happen. The process was not too painful. We are very happy with our car and the dealership! Our sales person was great!

william fernandez

12 de nov. de 2015

These guys are perfect with everything great sales men

sped

10 de nov. de 2015

The showroom was beautiful with many sales people available to assist us. What we needed was a brochure on the car we wanted to purchase. After leaving us 3 times, the salesmen was unable to produce a brochure on the car we were considering. We finally had to go get our brochure that had been given to us by another dealership

Tim & Mo

10 de nov. de 2015

We enjoyed our 2014 Passatt, which gave us more Mi. Per gal while traveling, reaching up to 40mpg. We traded in for a 2015 VW Passat, more for the comfort of the electric seat adjustments for the driver. The sales people tried their best to meet our needs,financially to reach affordability for us. The sales & management did their best to make us comfortable during the sales process and signing of forms, which did take a few hours, We travel 90 mi. from our home to Auto Fair VW in Merrimack because we have been overall satisfied with the sales & service and their representatives. The new buildings and offices are clean and comfortable. State of the art! Pleasant atmosphere.

Delijah K

10 de nov. de 2015

Meko helped me feel totally comfortable in such an intimidating situation. My intention wasn't at all to get myself into a new car, but he did everything he could to get a car that was practical and still in my budget. At one point he was running around the dealership because I was in such a time crunch. Now that's service!! I would recommend him/Volkswagen to anyone buying a new car.

Charlie & Joyce

9 de nov. de 2015

Went to refinance, and walked out buying another vehicle! Good Deal

Mr Cox

8 de nov. de 2015

Rui my sales person really took care of what I was looking for. That you to Matt for putting together the great deal I'm very happy and recommend VW Auto Fair to my friends. Glad to ring the bell!!

Jon M

4 de nov. de 2015

This past weekend I purchased a brand new Volkswagen Passat and the experience could not have been better. After first dealing with another local dealership and the deal fell through on their end (twice) I called AutoFair and they matched the deal no questions asked. Made me feel at ease and I was extremely happy with the service and buying process. Special thanks to Buzzy Francis and Trevor Fox for their help. I am very pleased and I look forward to dealing with you in the future!

emilee

4 de nov. de 2015

nicest folks ever... patient, helpful. Understood my situation and worked with me to come up with a solution.

LoyalVWFan

2 de nov. de 2015

This was the easiest most enjoyable car buying experience we've ever had. We knew we wanted another VW (my third) so I didn't need to be "sold." Raji was a wonderful salesman who took the time to help walk us through what we wanted without being pushy. My husband who has been driving an 1998 Saturn for the past 17 years because he didn't want the hassle of buying a new car (well, among other reasons) said that if it hadn't been for him he'd probably still be putting off the inevitable. The dealership was great, too, and they put us in our new Passat at the price we were looking to pay without a lot of needless negotiation.

McCue

2 de nov. de 2015

Three times they have called us to come down for a great deal. After waiting hours they say sorry it isn't going to work this time. They always have the extra money from VW to help us lower our payment or get us into a better car for the same price. Trust me - I will not be getting another car from any AutoFair dealership when this lease is up.

Bill

28 de oct. de 2015

Test drove 2012 VW Beetle. The salesman was great and answered all my questions and made the test drive easy and enjoyable.

jonp

28 de oct. de 2015

Very positive experience. ..best i have ever had at a dealership

Alex

27 de oct. de 2015

My family has been going to AutoFair VW for a very long time. My grandfather has been taking his cars to the same people and mechanics, even before they moved here from Tully. The service reps, especially Brandon, were very easy to talk to and understood the concerns I had with my car. Wes, the mechanic, worked for two days figuring out exactly what was wrong with my engine. He spoke with my father over the phone and was very detailed in describing what he was doing and figuring out prices for me. I would definitely recommend this dealer to a friend if they have concerns about their VW cars.

ckmoak

27 de oct. de 2015

I came in to look at a 2011 Hyundai Sonata and came back a few days later to buy. The sales staff was extremely helpful and friendly. I never felt pressured and I'd definitely come back and shop here again. Thanks, Autofair!

2 VWs in the house

26 de oct. de 2015

Once again, GM Jared Saunders made the deal happen. We purchased a 2015 Jetta back in July, and liked it so much, this past weekend, we traded our other car for a new 2015 Passat Limited. When we decided to buy, once again, met with our sales rep Mike Pstragowski, took a test drive, then hammered out the deal. And, just like the Jetta; same day delivery. It doesn't get better than that. When it's time for the scheduled maintenance, both cars will go to Autofair Volkswagen. If you're considering a Volkswagen, do your homework, then contact Mike Pstragowski for a test drive.

Nick

26 de oct. de 2015

Good seller/buyer atmosphere! The renovations in the facility and the friendly staff create the perfect environment to purchase a car.

hellzchilde

25 de oct. de 2015

I went in with a vague idea of what I wanted and left with the perfect vehicle. Friendly sales team, comfortable environment and knowledgeable staff make this my place to go for my next vehicle.

Celeste

24 de oct. de 2015

The car salesmen was very helpful finding a car within my budget and did what he could for getting a reasonable payments!

Victoria

21 de oct. de 2015

This is the first time I have bought a car from a dealership and I am a single woman. I was wary going in, but ready to tackle the process. It turned out to actually be FUN!!! The salesperson I dealt with was Nicky and he was very kind, affable, explained everything in detail, introduced me to Travis in the Garage (the one who will fix my car if needed- Travis was GREAT), and made it as easy as possible. Not only is he really good at his job, but he loves his job, which showed. Steven, the Finance guy, has a dry humor that made me laugh and was very settling while talking about money and I signed all those forms. He went slowly through all the documents with me. General Manager was a kind man who knows how to treat not only customers, but his Team. Got to Ring the "Bought a Car" Bell and everyone clapped! Too much fun! Great showroom! I bought a used Toyota, not even a VW, and it was a very GOOD experience all around.

Brian

19 de oct. de 2015

AFV, very nice facility, friendly people, the process is what yo expect but too way to long. Kurt is the sales guy was very nice and explained the car features. We refi'd onc car and ended up buying a used car. The deal was complicated but in the end I think we did ok. It took way to long, 7 hours from walk in to drive off. It should not take 7 hours to buy a car. The sales manager was very nice and helpful and I give cudos to the Finance guy as he did an Excellent job explaining all the options.

DebbieInGoffstown

19 de oct. de 2015

I will be the first to admit that I am not the easiest customer to satisfy, especially when it comes to such a large purchase as a new vehicle. From the start, our salesman, Meko, was first rate. Friendly, knowledgeable about the product we were interested in and he followed up with us when he said he would. He made the entire process pain and drama free. By his efforts, which went above and beyond the norm, Auto Fair Volkswagen has earned my husband and I as customers for life. We would most definitely recommend Auto Fair Volkswagen, and Meko in particular, to our family and friends that are in need of a new or used vehicle.

tiggy2016

18 de oct. de 2015

I had a great experience purchasing my new Volkswagen Tiguan at Autofair Volkwagen of Nashua. Jared was able to work with me and get me out of a current lease and get me into the car that I wanted at a payment that was within my budget. The whole experience was enjoyable and went smoothly- from the test drive to the buying process. I am very happy with my purchase! The dealership is beautiful and all the sales people are very friendly and helpful. I would definitely recommend this dealership to friends & family.

Nhjazz

18 de oct. de 2015

The helped me get out of my tdi and into a newer vehicle.

Melanie A.

16 de oct. de 2015

I bought a barely used 2016 Tiguan from Nick P. He was always there for anything that I needed and he talked me through my "cold feet" and anxiety with my purchase. I can not say enough great things about the people who work there. The GM was also amazing and courteous, the closing gentleman had a great sense of humor. They were simply amazing.

Kurt Tolksdorf

16 de oct. de 2015

Mr. Perez gave us an informative test drive of two models, a Golf GTI with the 220 hp turbo engine, and a used Golf TDI diesel. The former was a wonderful vehicle, with ideal suspension calibration and loads of power. The latter surprised us with its quietness and refinement, and was the favorite of the missus. Our obstacle to purchase: we have two vehicles with more than 100K on them which run great: a Honda Civic and a 1994 Mercedes E320. Trade-in potential of either could not possibly match their $ value to us. Ergo, it's a bit hard to make the numbers work. Despite this, we are glad that we test-drove VW and may very likely return in a couple of years when the diesel hoopla is resolved.

Jessica

15 de oct. de 2015

We haven't found what we want but they are not pushy and are working hard in finding our car.

Kitty t

13 de oct. de 2015

I responded to an ad about lowering my current interest rate by refinancing my car. Although I felt sceptical about going in. I stayed open minded. I pulled in and was immediately greeted by a happy man. He grabbed some paper work, gave my keys to a finance mgr and they responded quickly. After ten minutes maybe I.had options, refinance with some money down or buy a new car. I was given a tank of gas and they are currently working for me. I have the answers I need just need to make the decisions.

NashuaNHJim

13 de oct. de 2015

The.new showroom is nothing short of spectacular! Great friendly customer service and sales assistance. We had purchased a vehicle here about one year ago and came in to FixmyloanNH.com and ended up trading up to a much newer used car at a much lower rate. We purchased from Robb and in actuality, got a car that was 4 years newer with 60,000 fewer miles and our rate went down approx. 4%. Scott in Finance was also very helpful.

Tony R

12 de oct. de 2015

A really nice, clean environment with friendly sales staff. I didn't feel pressured and they were willing to really work to get a deal done, which made my experience overall much better than previous ones at other dealers.

Craig S. Trombley Sr.

10 de oct. de 2015

Great Dealership! After going to several dealerships I did not believe any of them had my best interest in mind.I drove from Bethlehem N.H. to Autofair VW of Nashua , Not knowing really what to expect. Caitlyn and Asley were very helpful on phone.Buzzy Fracis met me in lot, Good feeling from the start no pressure. to my surprise he brough the perfit car out to look at. Then Bill Palmer came with my option. The Whole Staff came to help.Scott O'connell and staff No was not a option. I left in a new Passat. They All went above and be-on. Noting I was a Vet seem to make everyone fight harder to get me best deal and they did! Thank-You All. My faith restored. They really cared, They got it Done.Look forward to calling Them My Dealership.And working with Team for many Years. Thank You and God Bless You All. Craig S. Trombley Sr. Bethlehem N.H.

R.W. SAWYER

9 de oct. de 2015

I spotted a pickup truck that Took my TDI Jetta, paid off the balance and reduced the asking price to my liking. Whole process was painless. Gave me a rental car so they could handle the Insurance and Massachusetts registration. They are to deliver my truck when all this is done. Can t beat that.

Nikki

8 de oct. de 2015

nick was amazing! I had no idea what I was doing when I walked in there and he helped me through everything and got me the best deal I could get. Everyone here is so happy and helpful it was seriously the best experience I've had at a dealership :)

Not happy camper

8 de oct. de 2015

Long story short, purchased a vehicle, sales team very attentive during the buying process, not so much after theyes have your money and the car is out the door. Had a couple questions to ask, called and emailed, NO ONE bothered to reply. So much for basic customer service.

Justin

6 de oct. de 2015

I visited the location a recent Friday afternoon with some requests for working a deal that were admittedly a challenge.I was coming out of a lease of another make vehicle with 3 months remaining. While dealing for a little while with a representative we were unable to reach a mutual agreement for purchase. I was urged to come in on again when I had more of an opportunity to discuss option. When I left that Friday,the Sales Manager had mentioned that possibility of a purchase to come in closer to my desired figure, rather than a lease which was my original intention. I emailed the representative I was working with as well as the Sales Manager to see if it we there was still room to get the deal done. I had not heard from either of them on that Saturday and again nothing on Sunday. It should be noted that email was my desired method of communication because of my schedule. On Monday I emailed both individuals I was dealing with along with Manger of Business Development.I received no response. I called the dealership and was directed to call my sales representative's cell phone, which had a full voicemail box. I attempted to call the Sales Manager after he had called me, and had successfully left him a voicemail around noon. I followed up a few more emails with no success. I was finally able to reach the Sales Manager and asked whether we were close on the numbers because I was try to be very respectful of everyone's time. I was advised at that time that "we were very close to getting something done". Upon sitting after getting there at 4:15 pm, I was presented and offer that was $125 over my desired final number. That is not remotely close which now made me feel as though it was a mistake to come down. At this point the thought of financing was scoffed at by the Sales Manager and we were looking at a lease. To pacify me, they then asked me to test drive a 2014 which made no sense to me. I played along. I got back and spoke with my sales representative and advised him of the amount that I would be able to do at a maximum to work out something and I couldn't do more. At this point the Used Car Manager got involved and the Sale manager was no longer around. When he came over he came back with something that was closer to my desired amount, within $20. At this point, I had been at the dealership for 3 hours and needed to return home to my children. Through this whole process there was a tremendous amount of what seemed to be flipflopping though I am sure it was not intentional. There were several people involved and things that were important to making a deal that were discussed on Friday, we now seeming like this was news to the new people involved. I could have been mistaken when I left however I recalled being offered something within $5 per month of my final offer however today after several emails and online contact requests, it turns out that I was mistaken. With all this said, the people involved were very kind, however the whole process seemed very disjointed which made undesirable. I was really anticipating working something out as I felt that I was led to believe that it was possible, however I cannot confidently say that it ever was.

RCJ

1 de oct. de 2015

Everything was positive, staff knowledgeable, We discussed VW problems and i left for the weekend. Unfortunately for them the VW thing is only getting worse, now Audi has same issue. Bought a competitors car because of it. I believe the Passat was a better car but will VW be around in 3 years?

Hot Car Jessica

29 de sep. de 2015

The salesperson I had was great he was very helpful and did what he could do to help me get the best deal and low payments. I would definitely recommend him if you decide to go. Thanks Eric

Scott Patey

26 de sep. de 2015

Hanna did a good job trying to sell the car. However the pricer Bill and General Manager both tried every tactic in the book to force the sale, unfortunately they missed two important tactics. Listening to the customer and reading the customer. This resulted in an unappreciated experience and we bought a car somewhere else.

Andrea

21 de sep. de 2015

I was blown away by the exceptional service I got everyone was friendly and took their time to make my experience positive. I would highly recommend coming here to buy a car as you would not be disappointed regardless of where your credit falls. Love this place and I'll be sure to buy my next car here :)

Tim and Sandy

18 de sep. de 2015

i went there with an already high and unfair payment on a car i bought at another dealership. kurt took the high interest rate, cleaned it up for me, and i got an incredible car(2015 VW Pissat). i have a fair payment, interest rate lower than anything ive seen, and a ride the ladies love.......i mean my wife loves! anyone that says this place is anything but fair honest and caring, really didnt give them a fair chance. i went there looking for used, kurt showed me the benefits of going new, and ended up buying new. i love autofair VW of nashua. they went so far above what is expected in a fair deal, im surprised they didnt need a pilots license. if you are looking for a great car and dont mind taking a beautiful ride, please go to this dealership. i wish i wouldve went there instead of the mistake i made staying local, that doesnt matter because they cleaned up that mistake. thank you to all the wonderful people at autofair of nashua, my family loves you. thank you again

Beth D.

18 de sep. de 2015

I love my 2016 Tiguan! Mike Cybulski was some much help when it came to getting the right price and car for me! I have a lot of back problems and when I was driving my old vehicle (2014 Kia Soul) I was experiencing a lot of lower back pain. Since buying the Tiguan I haven't experienced any back pain! The process was quick and simple. When in Finance there was little wait time and the paper work took probably less than 20 minutes! Fast and easy, the store is clean and welcoming!

Paul, NH

14 de sep. de 2015

Awesome people at this dealership. They were very helpful, knowledgeable, aand all work as a team to give us the best buying experience.

jimmy

10 de sep. de 2015

Be careful if you are thinking about going to this dealership for a car! Sorry this is long. I called Autofair Volkswagen and spoke to Alicia on the phone (who was very friendly and helpful), I told her the deal I had been quoted on a Passat TDI at another dealership were I had previously bought cars and that I was helping my parents, with the car buying process. She assured me that they could beat the price quoted by the other dealer and told me that it was the end of the month and they were very motivated to sell cars.I sent my parents to the Autofair VW that day (I couldnt go due to work). They were at the dealership for 5 hours and left at 9pm, after they called me and told me the best price they were given was $4000 more that what I was quoted over the phone. I took the morning off work 2 days later and went to the dealership with my parents after calling and again speaking to Alicia and again being told that they would beat the other dealerships price of $26,500. I spent 4 hours talking to two different salesmen (Matt Web was very helpful and nice) and we finally agree on a Passat TDI SEL for $27,000. After the test drive when it was time to sign the papers they put the price at $30,000 and tried to get my dad to sign the papers without me seeing it. Once I confronted them about the price difference the finance officer (I guess that is his title he sits at the desk behind the glass to the left of the entrance) told me that I was lying about the price. Then the salesman and I showed him the paper that had the price and monthly payment he had printed out and he said, no that wasnt the car we were talking about, see the stock number is different. I said, that is the only car we test drove and that is the car that the salesman and I agreed on and he came and spoke to you and you gave me the price of $27,000. He then began to back track and say that there was some confusion on their part but that it was still a really good deal and we had spent so much time on it that we should just go ahead and purchase the car at $30,000 because he wasnt going any lower he didnt care what price he had quoted me. At this point I was upset and doing all I could not to lose my temper. He then began to yell at me about the MSRP and the price he was offering and how we should be happy with the deal on the table. He also insulted my parents about their credit. At that point we left.I called Noyes VW in Keene where I should have gone to begin with, I told them what happened and that I wanted an honest number for what the car would cost out the door before I drove there. Not only did my parents get the new TDI Passat that they wanted but it was $300 cheaper than it would have been at Autofair VW and everyone was respectful, pleasant and honest. The owner of the dealership even came over to talk to us about our experience while we were there. I highly recommend Noyes VW to anyone looking for a great car. (Diesel is the way to go if you ask me?) If dishonesty is how they want to run their business, my family and I will never go back. So you dont think this was my first experience with a dealership. My wife and I are proud owners of 2 TDI Jettas and we have pursed 4 new VWs over the past 15 years.

Deborah Mercado

9 de sep. de 2015

Totally satisfy with the dealer VW in Nashua NH, they have all the preparation and integrity for work in the dealer.

Oasis Customized Cleaning

5 de sep. de 2015

What I thought couldn't be done autofair got done! I drove in my car falling apart and very upside down in my current loan and drove away a few hours later in a 2015 Passat! My salesman Matt understood me and made it very easy to deal with. I will definitely use autofair again! Thank you guys!

happydad2015passat

4 de sep. de 2015

I went to the dealership looking for a used car. I was so impressed by Kurt, I ended up buying a brand spanking new Passat. Kurt was so eager to explain every step to me so i wouldn't misunderstand anything. I like that, no hidden bull. So impressed by the place almost bought 1 for my wife, relax i said almost!!!

Matt - car buyer

4 de sep. de 2015

Overall my VW Golf purchase was a good experience. They work with you up until it comes to price. Then not so much. Also, the process took a LONG time. Maybe they were just busy that night, but the paperwork should not take so long, it really makes you want to walk away. The salesman was very conscientious and did his best.

feistyashell

4 de sep. de 2015

Matt and Trevor were amazing funny and gave me what i wanted took a long time but im very happy and will continue to do business with you guys as well as refer people thanks so much

Saints

29 de ago. de 2015

Raj Paul made the experience fast and enjoyable. Arguably the easiest experience I've had and I've purchased cars in 7 states and 2 countries. Great dealership!

Chris

26 de ago. de 2015

Best experience buying a car. Got a call out of nowhere to come in and they would get me into a new car at a good rate and they delivered.

Dave

13 de ago. de 2015

What a great fantastic experience purchasing a car from this dealer!!!! From the salesman to the GM and finance everyone was helpful courteous and above all had my needs first. The dealership works as one big team that I found unusual in my many other vehicle purchases and I tend to think that starts at the top. My hats off to the GM and how is dealership operates because it reflects all the way down his professional employees. I highly recommend this dealership to anyone looking for a new or used vehicle

Jen1170

13 de ago. de 2015

Wonderful dealership with top notch, knowledgeable sales people! I met a lot of people at this dealership in the service department, financing and sales. Everyone is incredibly helpful and so, so nice! The salesmen aren't at all pushy, they just want you to be happy and will leave you alone if you just want to browse! Would highly recommend!

Chevy Cruze

13 de ago. de 2015

Nicky made my buying experience!!!! He not only made it fun but he made it seamless. Auto fair is the place to buy a used/new vehicle. They get you the best deals,the customer service is on point, and the feeling you get when you ring the bell is rewarding. For being a female, and going into an auto dealership you tend to get taken advantage but not at Auto fair!!!! They were so welcoming and gave me exactly what i wanted. Thank you Auto Fair in Nashua!!!!!!!!

BeckyDavani/Elizabeth Ellison

12 de ago. de 2015

David was the associate that we were dealing with I, I was very much impressed at how hard that he worked to get us in the car that we bought. He and the finance manager made sure that we got the very best rate that was possible and they all made sure that we were able to get out of a car that we were very upside down. Everyone was so helpful and friendly that I will be sure to tell my friends and family to go to this dealership. They are awesome!!!!!!!

Lori and Dan

7 de ago. de 2015

Went to Autofair VW after seeing a vehicle I liked on their website. They ended up working a great deal for an even nicer vehicle with more options and less miles than the original one! Building was beautiful. People were super nice to work with. Alicia was extremely helpful. Bill made the buying experience stress-free and was able to get us the deal we were looking for with the right price! Scott closed out the experience being super friendly and efficient. We will definitely recommend to others!

patriots fan

5 de ago. de 2015

we were very impressed with nick, great communication skills, extremely helpful and great personality. my husband and myself were very impressed. one thing we we extremely liked was him not being pushy at all.

Susan Smith

20 de jul. de 2015

I was most pleased with the courteous and professional service I received at AutoFair Volkswagen Nashua. Before my visit I was welcomed cordially by the Finance Manager as she prepared me for my visit via a phone call. Upon arrival at the dealership, I was welcomed by the salesman with whom I looked at the inventory of cars. I also had the pleasure of meeting and working with the Sales Manager. I will go back and purchase a new vehicle when my financial portfolio will support it.

Simon T.

20 de jul. de 2015

I'm telling everyone about the great buying experience I had with Autifair Volkswagen, its sales team, and General Manager, Jared S. I went In anticipating to test drive a certified pre owned 2915 Jetta I'd seen on cars.com; and a few hours later, drove off the lot in a brand new 2015 Jetta SE. Mike P., my sales consultant, let me take an extended test drive in the certified Jetta I'd inquired about on cars.com so I could expirience both street and highway driving. It wasn't my ideal color choice, and while Mike had to step away for a few minutes, a colleague of his suggested a brand new one. General Manager, Jared S., closed the deal by beating the competition hands down, and included the first two scheduled maintenance services. He truly made me feel good about the deal. When a slight issue regarding paperwork arose after the transaction, Jared made it right, saving me time. I like that! He's earned my business. When the time comes, I will bring my Jetta to Autofair for scheduled service and anything else that may arise. I highly recommend considering Autofair Volkswagen for your next automotive purchase.

Tom&Donna Pembroke,nh

13 de jul. de 2015

The whole team atAutofair Volkswagen gave us the best car buying experience over.Bill and David in sales great job! Jeff in finance did a great job of making everything so easy thank you.and to all of the team that we did not meet,thank you.

Eric

10 de jul. de 2015

I didn't have the greatest credit but they worked hard and got me my loan, and everyone is so nice and a pleasant to talk to

Mike

8 de jul. de 2015

Great experience and my second car purchased from the team at AutoFair! They all stayed even after the dealership was closed to get the deal done so I could drive away in my new car that night! PS: The new dealership facilities are incredibly nice!

Doc

5 de jul. de 2015

I would have no problem recommending Raji Pal to my friends and family! His attention to detail and product knowledge is outstanding! Thank You, I hope you enjoy this summer with your wife and kids camping.

Joe

3 de jul. de 2015

Good, people to work with! The lease payments are nearly half of my old payments! Thanks guys for your hard work!

Jeff and Chris

29 de jun. de 2015

Kurt and Mitch are awesome! They got us out of my lease after only being in it for only a year. They listened to what we wanted and were happy to accommodate our needs. They got us into a bmw 750IL with Xdrive with the M package and I couldn't be happier. The entire team stayed well passed closing time to save us the trip back to the dealer after our late arrival. Set an appointment with Kurt and tell him Jeff and Chris sent you. You won't be disappointed. Thank you autofair VW for doing what you do and helping me say good by to my negative equity.

Sven J.

26 de jun. de 2015

I just bought a 2015 Jetta recently at Autofair-Nashua and these folks rocked it. I scheduled to test drive a very specific model and I was out for the drive within 10 minutes of my arrival. Eric P. is a true asset, he's attentive to everything and his bottom line was answering all my questions and also to ensure a competent and thorough experience. He left no stones un-turned. Everyone I spoke with paid the utmost respect to me and also be certain I was satisfied on every aspect of my trade in, negotiation and the delivered vehicle. Good job guys.

Singlemomof2

19 de jun. de 2015

I won't bore you with all the details, but Mike Pstragowski and Steve are absolutely amazing!! This was my first car buying experience and words can't even express how awesome it was! I was nervous, but Mike and Steve made it so incredibly easy and eased my nerves! I am so incredibly thankful for the hard work they put into making the deal work for me. I am seriously impressed with this dealership!!! THANK YOU, THANK YOU, THANK YOU!!!!

Tcounter

17 de jun. de 2015

Was stuck with 607 dollar payments and they dropped them to 425 and found me a great car i love. Jared really stepped up for me.

Tyler

17 de jun. de 2015

Loved that they stepped up and helped me out. Jared did an excellent job.

Pam Rossi

15 de may. de 2015

I traveled from MA for a new car in Stock that I was interested in. I made it clear what my expectations were before I drove over an hour to buy a vehicle. Having been in auto sales/service I can honestly say that AutoFair VW and Mike P.exceeded my expectations. The negotiations were very straightforward, they accepted my offer and I also financed thru VW Credit and purchased the extended warranty.... the experience was seemless. The new dealership is state of the art and everyone answers to a very high mark of professionalism. And did I mention John the Service manager and Brandon in Service. Ordered some accessories, they called when the parts were in and set my appointment time. When I arrived I was greeted and treated as if I were their best customer. The service took just as long as they estimated and the cost was spot on what I was quoted. Trust me you cannot put a value on integrity and professional care and treatment, but if you could the eating would be priceless!

Goose1313

2 de abr. de 2015

Steve, Mekko, Scott, Joe, and Travis were wicked awesome!!! Also the crew were great too... I love my new to me V Dub! I thank you very much. She is wicked amazing my 08 VR6 Passat! Thank for taking care of me. I owe you all donuts! ??Thank you!!!

GTI Gurl

2 de abr. de 2015

Steve, Mekko, Scott, Joe, and Travis were wicked awesome!!! Also the other crew were great too... I love my new to me V Dub! I thank you very much. She is wicked amazing my 08 VR6 Passat! Thank for taking care of me. I owe you all donuts! Thank you!!!

RolandPerkins

24 de mar. de 2015

Thank you to all the wonderful employees of Autofair Volkswagen for getting me into a beautiful new jetta and saving me tremendously on my payment!!! Fully satisfied customer! Great sales, service, and all around very professional environment.

Vw dug

24 de mar. de 2015

Sales professional was very nice and friendly. The car sales manager consistently lied about the price of the car and that he had to add $995 on to the price because, according to him there was a dealer premium or dealer extras or that the car (it was a basic tdi golf) was a rare find or something! After negotiations left me getting what I wanted for my trade I ended up paying slightly over sticker. Then came Scott the finance manager, he tried for a good 30-40 mins to push extended warranties and service plans at me. They also said that I would have registration the next day.. It's been 6 days and I'm still waiting! When I asked Koe the sales manager to provide me with the dealer charges that he insisted had to be added, he provided me with the charges applied to another car l, a tdi Passat. If you are to buy here, I would be prepared to haggle with joe and do not trust a word to come out of his mouth. Also, each one of the sales people (except mine) spent all their time shouting about the activities in the NCAA March madness.

DogLover3

12 de mar. de 2015

I went in this past week witha very strict budget. They understood and told me that they could help me out. They brought out some cars they were decent but with very high mileage and I was just not impressed by them, I explained i was looking for something with a little less mileage but in my budget nothing over. A Sales Manager I assume came out and showed me a car I fell in love with it. I couldnt test drive it right away because i had to brinf my mom home but later in the day i went back to test drive it. Then i fell in love more with it, but come to find out it was almost 2 grand over my budget and the Sales Manager who I spoke too was not there for the rest of the night. I sat there waiting for 3 hours made 3 trips to and from, for them to tell me its not in my budget and i would need to put more money down. THEY WERE FRIENDLY BUT DID NOT COMMUNICATE WITH ME ABOUT PRICES BEFORE I TEST DROVE THIS CAR.WHICH THEY SHOULD HAVE TOLD ME BEFORE I DROVE IT! Very aggravated i drove 40 minutes from my house 3 times.

mike

9 de mar. de 2015

I told them I needed a lower payment than the car I was trading in, they have me test drive a brand new car with payments triple what I was paying for my trade in. We came to an agreement I signed for the deal they took my trade in and gave me the car I purchased from them, a week later they tell me they shortened my loan length thus upping my payments by nearly $100 and I had to either sign that day and didn't have much of a choice due to the fact I was told I was approved so I went ahead and got it registered and plates yet. The sales reps very rarely looked me in the eyes but had a good attitude, the gentleman who helped me at service seemed like he hated working there by his body language, finance managers call me in to sign at a specified time but didn't have any paperwork printed out waiting for the signature. There seems to be a large disconnect of communication between all departments. Going to give the Manchester location a try for any servicing but honestly I wouldn't recommend the Nashua location to a soul.

The Silver Fox

4 de mar. de 2015

The buying process was more fun than I could have imagined. I think I got a great deal, even if being treated like the best customer they all, and I mean all, ever had, might seem hoaky, I believed I was, and still am...because they still treat me like a personal friend every time I go in (for routine maintenance and stuff.) They're all buddies, and they're all my buddies, even though I'm old enough to be their grandfather. (Where is the owner? He must be over 35!? I love my loaded Jetta. It's 1.6 litre is fast and reasonably economical 33 mpg as I drive it... (I had a Jetta deisel 40MPG). But I really love the people at this dealership. They take care of you!!! Get the renovation done, damnit.. I want to hang out. (Not really, just because I'm too busy. Maybe when I retire... but I love teaching too much...)

Laura L

28 de feb. de 2015

I was overseas and set up a majority of the transaction online & it was smooth and easy and the guys were friendly to work with. I got a great deal on a lease, 2015 VW Jetta. Autofair even gave me the technology package on the car. I am so happy! I would definitely recommend Autofair VW to my friends/family. Big thanks to Nick & Scott!

Annette Carrier

28 de feb. de 2015

The buying experience was made easy. I was satisfied with the overall experience. The salesman was considerate of my needs and helped me to reach a deal quickly. Everyone seemed to work together nicely to accomplish each step required to complete the buying process. I would recommend buying a VW from Autofair of Nashua!

Gill Team

27 de feb. de 2015

As soon as you go into the dealership you have great customer service. When filling out the paperwork you are introduced in everyone like you part of the VW family. Our salesman Scott O'Connell made the whole buying experience smooth and enjoyable. ( I even rang a bell for my Jetta purchase.) I would recommend this dealership to my family and friends.

Russ B.

27 de feb. de 2015

I switched over to AutoFair VW last year, when I heard that my friend, and best Service Manager in the business, Mr.John Grablewski was employed there. John has always been top notch, caring for the customers needs, going out of his way to make sure that everything is right. Always a great experience when I schedule an appointment, last service call thry even washed my car. Truly exceptional service. They are currently remodeling, progress is improving every day, can't wait to see the completion.

Dennis J

27 de feb. de 2015

I've have this car for over a year.... the dealership from sales to service was/is great. After the purchase they called a few times to see if everything was ok and asked if there was there anything more they could do. Only had one issues ...a burned out light. I went in to buy the bulb and not only did they give it to me for free, they even installed it for free! I have been very happy with the sales and service ...best experience I have ever received from a dealership!

Brent AuCoin

27 de feb. de 2015

We were very happy with the sales process, the sales person and his manager. What we were really turned off with was the treament by the Finance Manager who essentially call me an idiot for not taking out the extened warrantee. This part of the process is why we will not buy another verhical here nor take our car back for service. This guy was rude, unprofessional and full of himself.

JS

26 de feb. de 2015

I would not buy a vehicle from this dealership again, nor would I recommend it to anyone. Thankfully I knew what I was looking for. I knew more about the vehicle then the salesman trying to sell it. There was a lack of communication after the car was bought. I felt as if they were like "okay, we sold it, you're on your own now". I have always had excellent service at my previous dealership where I've bought all my cars. I will be going back to them, I've learned from my mistake.

Bonnie

26 de feb. de 2015

At this time I have nothing but good things to say about this group. Very helpful, very friendly people. I have recommended them before and will continue.

anonymous

26 de feb. de 2015

I wanted to take time and applaud the internet sales department, especially Cailtlyn. She was VERY professional, knowledgeable and friendly! She gave me all the information I needed and went out of her way to go the extra mile to make sure I was a satisfied customer!

Metsajooksja

26 de feb. de 2015

VW America really needs some direction - their sales are falling while the rest of the auto industry is seeing double digit growth. Take Subaru where they are having 20% growth mainly based upon niche AWD wagons. We have asked and asked on blogs for AWD wagons and nothing - they think that a larger SUV will be the ticket. Idiots. As for Autofair I asked for their best quote on a new Golf TDI SE, Manual. Got back that those are really in demand vehicles and MSRP is the best we can do. Next phone call to another dealer - we will meet invoice. See ya Autofair. I would suggest others shop around - don't waste your time with Autofair.

My name is unimportant

26 de feb. de 2015

The car for which I was scheduled to test-drive was NOT mechanically prepared for a test-drive. In fact, it was SO unprepared that they could not even SHOW it to me? They tried to talk me into a much more EXPENSIVE vehicle. I was there over two hours. A complete waste of time.

Farfromthinkin'

26 de feb. de 2015

Saw the ad on TV for $XX for you trade; push it, tow it, drive it and a quote of a monthly payment. Sounded great, so we went in. When I asked about it, I was told that deal wasn't meant for me at all, since my credit was good but not excellent. (High 600s) They never ever looked me in the eye while they responded and breezed, I mean flew right over my inquiry and changed the subject faster than I can describe. The first deal I was presented was WAY, WAY over what I could afford and what the TV ad described. In the end, hours later, they took my trade and hit my monthly payment number and I left with the car that night.

Tx

26 de feb. de 2015

I didn't utilize their repair shop, so I cannot comment on that. The facilities? I didn't spend enough time to be able to rate that either. Their sales pitch was extremely pushy, but it wasn't from their sales person. He called over their sales manager and it was very strange from that point forward. This was a sale from Nov 2014.

VW Owner

26 de feb. de 2015

The email I got asking for my review is indicative of the whole experience with Autofair VW. It opens with Dear , (not actually addressed to me). I tried to buy a car from them last year when we were looking for an Eos. Two times I came to look at it. The first time it was buried in the back of the lot so we could hardly even see it. The second time they called me back to tell me they had pulled the car out so I could see and drive it and I was shocked to see they hadn't even cleaned it out. Coffee stains and garbage all over the inside of the car. These jokers shouldn't be allowed to sell cars and the people who buy from them deserve every bit of heartache they will invariably get. I never thought I would miss Tulley VW but these guys set a new low for the bar.

RWEmerson

26 de feb. de 2015

Made an appointment for my 10K mile service, and waited 2.5 hours for it to be completed. The communication was lousy, and I had to initiate any updates. The service rep acted as though I was putting him out by being there. I will be going to the other nearby VW dealership from now on. Also, the Internet reps will tell you anything to get you in the door. Don't expect to find them there or have their pricing honored.

Pete

26 de feb. de 2015

My car was in for service to replace a front CV joint. I was given the option to go with OEM or aftermaket parts. I was pleased to hear that I did have the options. As usual my car was returned to me washed and vacuumed. Very nice

Dave S.

26 de feb. de 2015

Great dealership. I purchased my Audi from here in mid 2014. The process was hassle free no pushy salesmen and a comfortable setting. I didn't even have the intention of purchasing a car the first time I stopped in, but a great price with a great rate and a excellent salesman(Nick Pichette) made it a no brainier. I highly recommend this particular auto fair to anyone in the market for any vehicle, they have access to the other auto fair inventory. I've personally dealt with Manchester auto fair and between the two it's night and day.

Pmax

25 de feb. de 2015

Had been looking for a new car for some time when I went online and looked at Autofair VW. My first contact was with Caitlyn and she was great. She answered my questions but was not pushy just friendly and professional. When I arrived at the dealership to test drive my Pass at I was surprised to see Caitlyn waiting to greet me. She put me with Matt S. to go test drive with and talk over the details. He is a great salesman, he was very knowledgeable and helpful in my decision making. Overall I had a great experience and would highly recommend Autofair VW TO all my friends.

Mike B

25 de feb. de 2015

Auto Fair is awesome. Excellent people.. Excellent facilities... Awesome vehicles Highly recommend

Tammi Lamar

25 de feb. de 2015

I was so pleased with how the handle my case. I was unable to qualify for a car but some how they worked really hard to get e qualified and for the exact car I wanted. I am so thankful to them and look forward to dealing with them again.

Robocop

25 de feb. de 2015

Only worked with internet specialist so far. Looking forward to a face to face as my purchase coincides with the snow meltdown in early Spring.

Carla B

25 de feb. de 2015

Loved doing business with Autofair. Sad that I moved and can't do business with them again. I'm living 3000 miles away and if it was worth it, I'd make the trip just to do business with them again. Love you guys!!! Bought 4 cars through them!!

Jim in Ayer

25 de feb. de 2015

Despite it being nearly 5pm, the Service Department was happy to assist me and replace my car remote key entry fob battery. Very rapid service and they had me out of there in just a few minutes!! It's always a pleasure to visit and do busines with AutoFair. We have purchased 2 cars in the past 18 months and also have our service done here. -Jim

Sucre45

25 de feb. de 2015

I purchased my 2011 Jetta Sportwagen from Autofair Volkswagen May 2014 .. the whole buying process was the best I've ever had and I've bought many cars over the years .. the Service Department is amazing .. everyone is always friendly and personable .. whenever I go there it's truly amazing .. I love my car .. I love the dealership .. thank you so much ..

Randy Prime

25 de feb. de 2015

Mike Flynn does a wonderful job! Keeps you up to date on what is going on.

Jennifer Giles

25 de feb. de 2015

AutoFair is consistently friendly and helpful. I have ease getting an appointment at this busy dealership, even with little advance notice. The atmosphere is welcoming, and all of the staff are personsble and engaged. All my repairs and maintenance are thoroughly explained, and they are always at or even below the estimate! A model of how a dealership should be run, and when I am ready to replace my beloved vehicle, I will be getting it through this location.

Sarah

25 de feb. de 2015

Even with all the construction going on everyone was still on top of their game. Great service and appreciative workers. Mechanics create a great environment and eye very efficient in explaining themselves and the work needed.

ENH

25 de feb. de 2015

Did not buy my VW there because they had not yet taken over from the Nashua mega dealer. Service was always done on time at the price quoted. Loaners have been free and clean. Can't wait to check out new showroom once the re model is completed.

albertedward1

17 de nov. de 2014

I walked onto the lot in search of a 'slightly used' sedan. I was met by Scott O'Connell, and after a brief discussion of my needs, he understood exactly what would interest me. I was looking for great gas mileage, and an engine that would last a long time. He put me in a Jetta TDI, and I couldn't be happier with the vehicle. Scott was easy to work with, as was the management and finance staff. Haven't needed any service yet, but I'll be utilizing their service center also.It was a good car buying experience, Scott is a pro, and I'd recommend this dealer.

kkatie

21 de sep. de 2014

We had a great experience at Autofair Volkswagon. My son and I stopped in to see if the dealership had any used standard trucks. Anthony England met us in the parking lot and said they din't have any. As we were leaving he ran up to the car and said they had just taken one in in trade. It hadn't been cleaned but he let us see it anyway. It was a great truck and he was very helpful in getting a good deal. It was agood experience all around, Tony, Jared and Matt were a pleasure to work with.

winslowduffy55

27 de ago. de 2014

I leased my Jetta from Jerry at Autofair VW and I couldn't be happier. I got a great car and a payment under 200 dollars a month!

doug kerns

26 de ago. de 2014

Tony English was a great sale men. I went to vw to buy a used car Tony work with me to get me what I wanted to buy .I am very happy with my car. I would recommend Tony English to anybody. That wants to buy a car. Thanks Tony for your help.

HappycustomerinNH

26 de ago. de 2014

I have purchased several cars over the years and this is by far the best experience I've ever had. Anthony england was not only knowledgeable and honest but he was one of the most compassionate sales people I have ever met in my life. He took the time out to actually listen to my concerns I have credit issues and he didn't judge me or treat me any different I went to several places before going to AutoFair Volkswagon and I must tell you that this experience was on a whole different level of customer service. I've never actually seen the dealer come back and lower my payment and my rate after going in the finance office talk about honesty!!!! If you're looking for a new or used car don't even THINK of going anywhere else go and see Anthony England at AutoFair Volkswagon I highly recommend him!

Drewtheyetiman

18 de jun. de 2014

Found a car for sale online that they had advertised. Called ahead asking if it was available, showed up for the test drive andthey hadn't even bothered to clean the trash out of it. That should've been a red flag to get out of there. But I assumed since it was alarge dealer that they valued their reputation and the sales guy promised me the car in 2 days after signing most of the paperwork (another ignored red flag). I showed when it was promised and after we signed the rest of paperwork (including the title to my trade in) they informed me it wasn't ready and wouldn't be for 2 more days. They agreed to deliver it since I'm an hour away and it arrived at my house in this condition: upper shock mounts not attached, used parts in place of the promised new, 1/3 tank of gas and running a little hot (sales guy apparently had fun with it) and not detailed. After a lot of calls, threats, stress and 2 weeks I finally got a full tank of gas, a new key (old one was broken), keyless entry fob and some money back because of the shock mounts and used parts. Awful experience and I can't find the right words to express my anger at getting ripped off like this. I moved on because I didn't want this to waste more of my time, we could've easily gone to court/arbitration, but I'd rather have fun fixing the car and write them bad reviews to warn others to stay away.

Lylapeach

21 de may. de 2014

Second car bought from Auto Fair in Nashua.. Jared Saunders (Sales Manager) and Rajj are top notch! Matt in finance is a proWould highly reccommend them

brandonjolly33

9 de may. de 2014

Autofair Volkswagen is no joke, they'll do whatever they can to get you in a quality car with payments that work best for you. Need a new car? Visit their lot and ask for my guy John Patella. Tell him Brandon Jolly sent you and he'll make sure you leave happy.

KRobarge12

4 de abr. de 2014

The first time I went to this dealer, I dealt with the old manager John Poole, who sold us a vehicle that was not safe. It should have never been sold and they put an illegal inspection sticker on it. After talking to the CEO Assistant, we went in and met with Trevor and they did everything they could to get us out of the death trap we originally got. We got a beautiful car that we absolutely love and it was in our price range. They staff was so friendly and really took care of us to make us happy to fix what John Poole did to us. Melissa Haberman was our car salesman. She is great! She showed me all the features to our car and helped me set everything up. She checks in periodically to see how everything is. After my experience with her, I recommended my mother to her, and she just purchased a car too. All I have to say is thank you for making things right!

madsam21

25 de mar. de 2014

I always went to autofair vw ever since they bought out Tulley.I had always been pleased and recommended them to friends and co-workers.on a recent visit, I couldn't open my door and was told the part was broken and needed to be replaced for $500. A couple days later it started working again, and has ever since (months now). I guess it wasn't broken after all. more recently, I had my brake light go on. Autofair did my brakes a few months ago. I found out the cap was never put back on my brake fluid reservoir.I brought both of these things to the attention of the general and service manager, just wanting to let the know. I was told I'd be contacted, but nothing.after weeks,nothing.no apology, no explanation.so go at your own risk. maybe it's broken, maybe it's not.and check all the caps before you pull out...

insight44

8 de nov. de 2013

I had an outstanding experience with Jared Saunders at AutoFair VW. I had been shopping for a Corvette and they had a used one. After multiple conversations on the phone (I am out of state), I forwarded pix of my car and we discussed price/financing/warranties. Everything that Jared had said was spot on with no deviation at all. I drove there in my trade-in, and they had me back on the road in my new car in less than 45 minutes. Follow-up from Jared has been outstanding including overnight packages/emails or whatever I needed. I would recommend this dealership/Jared to anyone. In fact, Jared is already searching for a vehicle for my son. I rate them a 10!!!

chatch82

16 de abr. de 2013

Jarred and the folks at Autofair VW made my car buying experience the best I have ever had. They run a great low pressure dealership. They go out of their way to make the customer happy and they were even very friendly with my 3 year old son. These people run one of the best dealerships in New Hampshire. I will be a customer for life!! THIS DEALERSHIP IS AMAZING AND DON'T BE AFRAID TO DO BUSINESS WITH THEM!!!