Fred

13 de jun. de 2016

Bought a car from Corey, he was very helpful and everything went very smoothly. He made it such an easy process. Would definitely recommend to others when purchasing vehicles.

rachaelr1

13 de jun. de 2016

Everyone was just a pleasure to work with. They truly made the car buying experience to be a good one. Lots of special little touches to make your buying experience special and enjoyable! I would definitely refer anyone interested in a Cadillac to drive the extra couple of miles and go to AutoNation Cadillac. They are worth the drive!

WeLUVCadis!

10 de jun. de 2016

This was our second purchase of a Cadillac from AutoNation Cadillac - Port Richey FL. The first purchase 4 years ago went very well, and we hoped we would have another good experience. To our surprise this second purchase was even BETTER! They have a great inventory of wonderful CERTIFIED pre-owned Cadillacs. We chose a 2013 pre-leased low mileage & certified Cadillac XTS. A wonderful car with a great factory warranty. The sales & finance team understood we had a precise budget we had to meet, and we expected a great loan rate with our credit score. Bruce & Amy scored! Bruce Pileggi & Amy Loubler were very helpful AND they LISTEN to their customers. Our finance rate was 1% lower than any other approval we had with our CU or bank. THANKS Bruce & Amy , and the whole team at AutoNation Cadillac - Port Richey!

Pamsy1946

5 de jun. de 2016

From the minute I walked into the dealership I was treated with friendly respect. Amy introduced me to Bruce Pileggi who was very knowledgeable and helpful. He listened to my needs and wishes. I was seeking a low mileage certified SRX to replace my 2012 SRX that was totaled in an accident the previous week. He pulled up the perfect car for me. A 2014 Diamond white SRX with only 10k miles on it. Bruce and Amy worked with me to make a deal that made all of us happy. Bruce P. , Amy and Bruce in finance were very professional, gracious and helpful. I'm ecstatic about my car and feel confident about the service and reliability of driving a certified pre owned Cadillac.

Wes123

5 de jun. de 2016

Corey was excellent during my buying process, not pushy at all. I got a great car at a fair price and the customer service was excellent. I would recommend this dealership and Corey to my friends.

Disappointed customer

2 de jun. de 2016

This is my second review, after first bad review I was contacted by Amy (AutoNation Cadillac Sales Manager) and she was apologizing for my experience in buying a car from their dealership and wants to do it right. So she offer to replace the busted tail light and give me a second set of key to the car I purchased (which are not disclosed to me by the previous salesman and I have to travel 4 hours to find out). So we made an arrangement to have my car fix to the nearest AutoNation Hyundai dealership close to me (1-1/2 hours drive from me which is another dealership review). But anyway, from time to time Amy is checking on me to see if my car is already taken care of, which I had another problem with the other dealership. But after a month and a half I finally got the tail light replaced and got another set key done. And I cannot thank Amy enough for her perseverance to do the right thing.

kstawicki

1 de jun. de 2016

Bruce help me out a lot.I live out of state found the car on the internet.I deposited money on the car and they reserved it for a week ,I don't know to many dealers that would do that.

tom

31 de may. de 2016

I recently purchased 2016 Cadillac CT 6 and 2017 XT 5 Cadillac.This purchase experience was one of the better ones I have had.I have purchased a total of 162 new cars.I recently experienced a failure of the air conditioning system of the CT 6.Although the service department was very accommodating the necessary parts were not available.Dealing with my sales person Bruce and Primarily with Jackson Bender, the General Manager, I was overwhelmed to learn that they went to a competitor dealer and negotiated for one of their cars to exchange the air conditioning components necessary for the repair of my car. In my 51 years of purchasing automobiles I have not found a dealer as concerned about my welfare as I have with Jackson Bender and Bruce, the sales representative. My overall opinion is that this dealership is devoted to customer satisfaction and consideration for their customers. I realize it is easy to complain but think it is necessary to identify a positive experience both in the purchase and especially the repair requirements of my new car.

aweston

31 de may. de 2016

I have been a loyal customer of Auto Nation, Port Richey, for many years. Bruce Pileggi was EXTREMELY patient when helping my husband and me with our new car purchase in 2011. He is knowledgeable, diligent, and always friendly. In fact, I am working with him once again on my next new car purchase. As for service, I wouldn't think of taking my car to be serviced anywhere but Auto Nation, Port Richey. Alfredo Crespo has been my Service Advisor for years. He keeps me informed every step of the way, even during routine maintenance visits. He, like Bruce, is knowledgeable, courteous and a joy to work with. 5 stars overall!

Chantel P

27 de may. de 2016

I had an awesome experience dealing with Justin at Autonation. He was very attentive and made the buying process easy! The car that we wanted to get had a small issue that the repair team dealt with immediately and the car now rides awesome. The car also didn't have a spare key and they offered to get one shipped to us. Now that is what I call great customer service!! I will definitely recommend them to others for their car buying needs.

Jon Snyder

21 de abr. de 2016

My wife and I recently purchased a 2013 XTS from AutoNation Cadillac in Port Richey, Fl. Our salesman was Marty Stillpass. He was very knowledgable, helpful and friendly without being pushy in any way. All questions were answered to our satisfaction and the negotiation process was smooth and pleasant. We would highly recommend AutoNation for your next car and Marty as your salesman.

Harry Van Ess

12 de ene. de 2016

Could not ask for better care from Tre acey ,or the service department Howie.We have bought all our cars from you & worked with Tracey on them all. She is a super person.We love her. Harry & Pat Van Ess We had a small problem & Howie took care of it

Shawn Finnimore

1 de ene. de 2016

This was the best customer service and experience I have ever had at a car dealership. Alfredo Crespo knows the true meaning of customer service and genuine caring about people. I would recommend this dealership to everyone in the area.

John Richards

31 de dic. de 2015

We bought our first Cadillac from Village Cadillac, they misinformed us on many things, The salesman at Auto Nations was very through and understanding. He went through every thing step by step. We will tell everyone of our great experience with Auto Nations Cadillac.

Steve Vazopolos

29 de dic. de 2015

Excellent service by the auto servicing group. Quick,efficientservicing of my CTS. One slight problem is that the doughnuts, etc.seem to run out by the early afternoon. Waiting around for2 hours with no "nourishment" is not the best customer treatment from a Cadillac dealership.

Patricia Biddle

23 de dic. de 2015

very satisfied with my service. very efficient operation. a pleasure coming to your facility.

Lori Fisher

22 de dic. de 2015

I was very disappointed with the unwillingness to help out with small things like, the hood latch came off the cable and needed reattached. I was give a ridiculous $$ amount to do this...even though I've already paid for every add on warranty available. Even if they had taken a look at it and explained why it was so costly to repair I would felt a little better about it. Instead, without even looking at it, they refused to do it! There were several little things like that which left me feeling like I was just a bother instead of a valued customer!

Marjorie Glowa

18 de dic. de 2015

Exceptionally friendly, welcoming and polite service. Also done in a timely manner.

Robert Gallo

16 de dic. de 2015

I was happy with the entire experience the first car i purchased here. The second car purchase was even better. I'll be back for a third, I'm sure.

William Shaheen

15 de dic. de 2015

Jeremy was great to deal with in service when we had repairs on our vehicle. Because of him when we were ready to buy we came to Autonation. Then, Norman Alfonso was a good salesperson to work with as he gave us the car and options we wanted with low pressure. He provided information and pricing then let us decide if it was what we wanted. The purchase experience was very low pressure and actually pleasant.Also in sales Amy Loubier was very good as was Athena in Finanance.

Merriam Merriam

14 de dic. de 2015

Bruce Is a wonderful salesmen! I am in love with my ATS!!

Kip Dabbs

14 de dic. de 2015

Excellent service again as usual. Jen and whole service dept outstanding! Thanks for prompt service, Kip Dabbs, Hudson, Fl

Vonda Wilt

14 de dic. de 2015

The people at AutoNation are always ready willing and able to help! Very courteous and knowledgeable. A pleasure to work with.

Eric Leonard

13 de dic. de 2015

Very happy with your service department. Will continue to have car serviced at Autonation when in the area.

Karen Norr

11 de dic. de 2015

I bought my 2012 CTS from AutoNation. Between Dave Miles (sales) and Jeremy Buehrig (service) I feel totally protected. There is never a too small question for them and whatever goes wrong they are both on top of the situation. I love all the service there. Thank you both and everyone else who works there. You can't go wrong. Karen

Jesse Ronald Silcox

4 de dic. de 2015

My experience with Autonation Cadillac was great,especially the sales team and others that were involved with my transactions.ThanksRon

William Rybarczyk

23 de nov. de 2015

Our sales associate, Martin Stillpath made auto purchasing and ejoyable expenrience. Martin went above and beyond to find the car we wanted. Also, Manager Pam Tatum was a welath of knowledge and integral in closing the purchase.

Charles Groner

10 de nov. de 2015

Getting to be repetitive as the service is the best at this dealership.

Richard Kenyon

2 de nov. de 2015

Service was performed in a courteous, professional and timely manner by an excellent Service Department.

Howard Leith

31 de oct. de 2015

immediate service on a disabling problem was greatly appreciated and my down time was just a minor issue-I am very thankful for the prompt service given to me, a stranger just moving into the area

Clarence Westney

30 de oct. de 2015

Prompt courteous service. World class organization! Glad that I am part of the Auto Nation Family!

Marilyn Cate

23 de oct. de 2015

My service advisor, Alfredo Crespo, is a super guy to work with. Very knowledgeable and always has our vehicle ready when promised. I would highly recommend AutoNation Cadillac in Port Richey for both sales and service.

Casey Snouffer Walsh

22 de oct. de 2015

I Absolutely love this dealership! Everyone always goes above and beyond to make sure I am happy, especially Jeremy :) Thanks again guys!Casey Snouffer Walsh

Richard Kell

22 de oct. de 2015

As always the service was excellent. Alfredo was outstanding as usual, he shows he is interested in you, he clearly explains his recommendations or the expected repair and he is very trustworthy.The service is timely and well coordinated. Having bee to several other Cadillac dealers, while traveling, and they were very good but do not compare to AutoNation Cadillac of Port Richey.

Denise Macchio

18 de oct. de 2015

Service was perfect. I stopped in to make an appointment and to my surprise they took me right in.

James Witt

16 de oct. de 2015

Service came about by visiting the Dealership. Tire Rotation, Wheel Balance, Nitrogen Pressure and 28-point inspection.Came in, went over them that morning, made a point to ask me for any item that might come up under the 28 point. Customer Waiting.My Truck lug nuts are set at 100 pound & have labels on the lug cover plates to that. The Tech came to ask me and again on the front-to-rear same-side rotation. See, pays to ask.Had the tech tighten them at Car Front-Wheel torque the lugs could have broken off.Under 28 point, tech found oil filter leaking. Went ahead under warranty to replace oil filter & conventional oil. They allowed me to return that afternoon, to trade out conventional oil, for Castrol Edge Synthetic oil myself bought that day, to change out. Synthetic will protect engines under extreme conditions better and up to manufacture specifications longer than conventional.This dealership lacks only Service Care Menu, for owners to learn what parts, fluids, time and costs are involved.With that up front, owners can schedule their vehicles for care, without breaking their schedule & their budget.

Alex Cramer

13 de oct. de 2015

AutoNation first gained my business through the service department when the pump on my rear suspension went out. I did not have a desire to change where my car was serviced even though the dealership was closer to me.When I decided to purchase a new car I gave them a try and they got me into the car I wanted. Thanks for the special attention.

William Hermann

12 de oct. de 2015

Auto Nation is a great dealership to deal with. I am a firm believer that the sales department is just one of the factors in buying a car. The service department is another important factor (if not the most important). The sales department is great - the deal on the car is fair. But once the car is sold it is the service department that you deal with for as long as you own the car. Jeremy (our service advisor) is great. He welcomes you almost as soon as you drive in. Listens to you if there are any problems and then sets up the service items that are due on the car. Between Jeremy and the mechanics I have great confidence that the items are done correctly and all software is up to date.

Charlotte Yingling

8 de oct. de 2015

Staff was very friendly and helpful.We had pin stripes put on the car and the person who put them on was excellent.

Jerry Hedberg

7 de oct. de 2015

Our car will be six years old in a couple months. I have never taken it anywhere else. They say actions speak louder than words. And of course it is very pleasant to deal with my service manager Jan.

James Kennedy

2 de oct. de 2015

From the moment my wife and I walked through the door we were treated like royalty.Tracy,Pam and Amy walked us through what the best options were for us and gave us the best advice that we ever received from a car dealership. We never felt like we were being pushed into anything.Truly a great Team !

James Sweeney

2 de oct. de 2015

The dealership is very accommodating, particularly Jen. She is always professional in her job and very well informed. This is my second leased car from AutoNation and I am quite satisfied with the dealership and the cars.

Paul Chapen

1 de oct. de 2015

Thank you all Tracey,Amy& Chris for a great deal and all your help after the sale helping us set up the new screen.We enjoy our time at the deanship and felt we received a great deal on our new Red 2016 SRXPaul & Mary C

Louis Peters

1 de oct. de 2015

Good experience, treated fairly. I will return for maintenance and service and will recommend this dealership to my friends and family.

John Neil

29 de sep. de 2015

I have found the staff to be very helpful and informative.

TheDuke

27 de sep. de 2015

After 6 yrs of going to this dealership, bringing them customers, bring them ALL my repairs as well as svc. purchased new and used Cadillac's from them, they still find it a need to clean out my bank acct. even still when trying to buy another Cadillac from them? WHY? I gave up, went to another dealership & purchased another Cadillac from someone else. I will never again buy from these folks EVER. It is sad they have no loyalty to us locals that built them. Very sad, and the svc dept guy (Yes you Jeremy) that you find it hard to like me, it is obvious you don't, because i complained to your boss that you were a completely slacker in your duties when dealing with me (A customer), my bad Jeremy, i should have just taken it & said nothing, your right, lol. Wow, shame on me for complaining. O well, Never again will i or my family, or friends buy a car from this dealership. We have all learned, yes, they to felt the same treatment, My Aunt & Uncle tried to buy another NEW Cad SUV from them after buying a Deville last time, but they got the same treatment as well & their bank acct & pockets where also tried to be emptied, so they too went & purchased a Brand new Cad SUV from a different dealer last month. Will this place ever learn?. I think NOT. No need to reply Molly, we tried & failed again, even after the last issue we faced, remember?. Sorry, but never again.

DISGRUNTLED

27 de sep. de 2015

I consider myself an educated consumer. I did my homework, researched the internet found a 2014 ATS Cadillac I liked, with low mileage at a decent price. I made arrangements to test drive the vehicle and even received an e-mail stating that the car had been reserved in my name. I thought this was a great way to conduct business quite frankly and was excited at the prospect of trading in my 2012 Jeep Liberty Jet and driving home my almost new 2014 ATS Cadillac. I'm not quite sure what happened overnight, but when I arrived at the dealership to test drive my new car, I was told that I had not reserved it and therefore it had been sold. Huh??? "But I had received an email saying that the car had been reserved for me," I said. "Sorry, the car has been sold to someone else". "The fact that you received an email stating that the car had been reserved for you is a glitch in our system", is what they said. NEVER AGAIN!!!

Lamonte Monnell

22 de sep. de 2015

I always get great service at AutoNation. This dealership has always been excellent! I recommend anyone in the market for a car to check them out before you buy somewhere else!

Carolyn Disanto

19 de sep. de 2015

YOUR SALESPERSON BRUCE PILEGGI WAS FANTASTIC. HE MADE IT A TOTAL PLEASURE BUYING MY ATS FROM YOU.. IF MORE PEOPLE WERE LIKE HIM, SALES WOULD BE THROUGH THE ROOF

Christopher G.

18 de sep. de 2015

I had an excellent experience at the service department. They have a nicewaiting room and plenty of magazines, television shows and food and drink. It is an upscale waiting room with plenty of chairs. The bathrooms are clean. My advisor is tops in knowing what the car needs. They make all the necessaryrepairs which are not too many. The repair prices are reasonable. My waiting time is not too long. I am pleased with their good service department.

Tom Wesler

17 de sep. de 2015

Mr. Alfredo Crespo took excellent care of us from the time we drove in through picking the car up. He kept us advised of timing and cost by timely phone calls. This was our first experience at this dealership but we will be back.

Kathleen Despota

15 de sep. de 2015

THE SERVICE AND KNOWLEDGE OF MY SALESPERSON COREY, WAS TERRIFIC. HE KNOWS HIS PRODUCT IN AND OUT AND EXCEEDED ALL MY EXPECTATIONS. EVERYONE WE INTERACTED WITH WAS MOST HELPFUL AND GRACIOUS AND SEEMED DETERMINED TO MAKE US HAPPY! COREY'S FOLLOW UP HAS BEEN AMAZING!

Kevin Labombard

14 de sep. de 2015

Our service manager Jeremy and his staff are awesome and we would recommend them to any of our friends and relatives !

Curtiss R. Sears Sr.

11 de sep. de 2015

As always you all do a wonderful job, That is why We keep coming back to your store, and by the way you better not let Mr. Dave Miles leave the dealership again. He is the best and knowledgable person there,he has always taken very good care of my wife & I for many years in the past,Also Mr. Alfredo Crespo is a wonderful person he takes care of all needs when we need something done to our vehicles with a smile all the time.

Susan L

11 de sep. de 2015

We had an excellent experience at AutoNation Cadillac our sales person was very friendly very informative and helped us through all the buying procedure the finance people were very nice explain things in detail and helped us figure out our extra incentives that we could do in our loan. You know we are very satisfied with our experience and will return again and again

Robert Brady

2 de sep. de 2015

My visit was extremely professional,courteous the only area that I can see that you could improve upon would be have more vehicles available for loaners

Charles Palmer

30 de ago. de 2015

Both your service and sales staffs were great to work with. The service staff appears to have corrected the problem with my existing vehicle and the sales staff was great in putting together a great offer to purchase a new Cadillac. Your facility is beautiful in both areas.

Melody Kelly

25 de ago. de 2015

Jeremy always takes care of all my service needs & questions.

Eduardo Gruvman

20 de ago. de 2015

My first time ever at an AutoNation Dealership and I was floored by the level of service from beginning to end. My Service Manager (Alfredo) was beyond serviceable. His care and concern shown over the phone and in person was so welcoming. I had asked and received a loaner car and Gary took the time to explain certain features of the car. I can't say enough about the wonderful experience I had at AutoNation. You will probably be my next destination for a new car. A million thanks once again!!

James Wright

4 de ago. de 2015

I bought my 2002 used Cadillac DeVille from AutoNation Cadillac Port Richey ,Fla. I have been completely satisfied with my service writer Jeremy B. in his help, advice, understanding and patience with me in explaining situations, my options and answering all my question I his pleasant friendly attitude. All the staff at AutoNation Port richey have been nothing but friendly and courteous in all my transactions. I highly recommend AutoNation Port Richey.

Phil Marino

4 de ago. de 2015

The sales associate Corey Schultheis was very helpful, and made my car buying experience easy. We were able to reach an agreeable price with very little disagreement. Corey was very knowledgeable about the SRX making my decision to buy easy. I would definitely recommend Corey and AutoNation.

Kathleen Horahan

26 de jul. de 2015

Friendly, attentive, willing to listen. Great service

James D.

26 de jul. de 2015

Online scheduling is a breeze. The whole process from drop off to pick up is seamless and I am always greeted with a smile. The entire staff is polite and friendly making the experience that much better then other dealerships I've used in the past. Alfredo is one of the best service advisers and as I long as I own a Cadillac AutoNation will continue to service it.

Michael & Rose Favio

26 de jul. de 2015

I love Auto Nation Cadillac! I have been a long standing customer all the way back to when it was coastal Cadillac at the old building..Many Yearsthey have provided me Exceptional service and "piece of Mind" knowing my vehicle, Cadillac DTS 2009. My orginal service advisor was Charlie Nations, then Jeff Tietel, and now for many years Alfredo Crespo.. I always am treated so special..My vehichle runs as beautiful now as it did when I first purchased it.As far as I am concerned there is no other dealership..This one is my Safety Net for me and my vehicle.

Robert Erickson

13 de jul. de 2015

Best service experience in years. Car was taken in without an appointment and loaner provided all within less then 15 minutes. Pickup was even faster, meet in the drive by staff and on our way in less then 10 minutes. Jeremy was our service adviser and a pleasant change from some of the local European service departments we have dealt with in recent years.

John Gullesserian

11 de jul. de 2015

Jen was great and very efficient. She took care of my issue and kept on top of it

Minicruising

11 de jul. de 2015

Purchased a 2013 MINI Cooper S Coupe from this dealer. Customer service was friendly and professional. My dealings with Marty and Tracy were excellent. Love my car!

Ellen Pangallo.

11 de jul. de 2015

Alfreado in service is always great and my car was well taken care of.

James Mccarty

9 de jul. de 2015

I brought my 2012 CTS Coupe in for what I figured and hoped was an easy fix......,which it was...drivers window was dropping well over 2 inches when opening the door..only should come down about 1/4 inch....but what impressed me...is that when I walked in the shop (which they allow ) the Mechanic Jeremy.....had taken off both the under carriage covers....and was looking around everywhere with a flashlight for any problems....he spotted a small problem...which would NEVER had been seen with those covers on...trust is earned...I trust Jeremy

Yasmin

6 de jul. de 2015

I had an amazing car buying experience at AutoNation Cadillac in Port Richey. My salesman Corey Schultheis was exceptional! He worked very hard to put us into the car that we wanted even though we had a very unique situation. He was professional, patient, knowledgeable and thorough, not to mention he was very personable with a great sense of humor. He made the process painless! Traditionally, I do NOT enjoy the car buying process, but Corey and the staff were wonderful to work with, they treated us like family.

Glen White

4 de jul. de 2015

I brought my 2012 cts sedan in for a regular service job andAlfredo Crespo your service manager,was very helpful ,in gettingme lined out for the work that I needed to have done. In the walk around inspection ,he pointed out a problem ,that I was not aware of. I was certainly glad that he saw the problem before itbecame a major. I do not think I know of any business that hasmuch interest in making sure that their customers are satisfiedwith the service that you provide .I certainly appreciated the loaner car. Glen E. white

David Hartigan

3 de jul. de 2015

Whenever or whatever I need done to my vehicle I have never once had an issue with AutoNation. I can call at nine in the morning and they usually can get me in at one which works out for me just great. I want to thank everyone at AutoNation once again for doing what they do best.

Robert Scott

3 de jul. de 2015

Always great service..Jeremy is the best!..never have had any problems..

Carolyn Steward

2 de jul. de 2015

I called at the last minute about getting an oil change on my SRX and you got me in that day. As always the service and personal was excellent.

Gary Petti

2 de jul. de 2015

Always friendly, the past few visits my car was ready even sooner than estimated.

Les Stearns

2 de jul. de 2015

Howie kept me informed every few days that parts were on order and when they were expected. He got me a first appt when they came in so I could get in and out very quickly and back to work. Howie and Jeremy is GREAT and the big reason WHY we keep coming back to Autonation Cadillac of Port Richey.

Robert Nieradka

1 de jul. de 2015

My battery went dead right before we had a long trip planned and within an hour we had someone from AutoNation there to replace it in a jiffy!!!

Barry Stern

30 de jun. de 2015

This dealership is fantastic. The facility is beautiful, warm and inviting. Tracy Obermeier my sales person was knowledgeable about her product, my needs and most of all totally engaged and accessible. I would recommend Tracy to all wishing to purchase a vehicle. Amy Loubier in the business office was equally a pleasure to deal with. I have 45 years experience as a former owner of an automobile sales facility and believe me when I say these people are the best, they are the best. Barry Stern

Rolland Reed

23 de jun. de 2015

As usual my experience at the dealership was excellent. my service writer Alfredo was professional and very pleasant to deal with. The cashier, whose name I don;t recall was very friendly and helpful when I was attempting to obtain a cup of coffee.I did not go to the floor room as I am waiting for the 2016 models before I consider trading my 2013 XTS. I only have 9400 miles on the vehicle.

Ben and Renea

23 de jun. de 2015

I used to think car salesmen were right up there with attorney's...rip offs...until I met Bruce and Roger! The best car buying experience ever! They were truly heaven sent. I know that it was all God for us to get this car!! These guys with their kind and caring hearts....they went above and beyond to meet all our expectations and more! We are truly grateful for such a lovely experience! I would recommend Auto Nation to anyone!

Dennis Muldoon

21 de jun. de 2015

I would always recommend anyone to at least go there. I believe that's all it would take and they would stay there as I have. I have purchased several vehicles there now. I truly enjoy the experience there as well as the good folks who work there.

JD,very pleased with my first of many Cadillacs!

16 de jun. de 2015

I purchased my first Cadillac from Bruce two weeks ago and I love it! I switched from Lexus to Cadillac and haven't even missed my Lexus or their dealership! Bruce provided excellent service and continues to be here to serve. He's very efficient, friendly, and continues to keep you happy. I go to the dealership quite often to get my car washed and he is always happy to see me! I'd recommend him and Autonation Cadillac of Port Richey to all! All of the employees are great! I'm very pleased with my purchase and love to drive my SRX!

Thomas West

15 de jun. de 2015

very accomodating to unscheduled appointment=====in and out in good time as well......plus my ats drives like a go cart fun

TheDuke

11 de jun. de 2015

I have been a faithful customer to this dealership for many years 4+, i have paid them to service my Cadillac's, sent them many customers, sent them family members to purchase cars from them, even purchased another car from them as well myself, it does not matter to them how great and loyal you are as a customer, it means nothing to them, they will still treat you like a paycheck and try to clean out you bank acct anyway, my loyalty meant nothing to this dealership at all, i purchased a car AGAIN for 24k without any trade in and put 2k cash down, then attempted to trade it that same car back into them 9 months later to upgrade to a brand new SRX (from a 12' CTS ) that i just bought from them 9 months earlier and they would only give me 18k trade in on it they said (& it was in better cond then when i bought it with 4 new tires i added), WHAT, (i found out that Certified means nothing lol), Come on?, Really, i asked why?, i was told i was upside down?, WHY, i didn't trade in any car when i purchased the CTS. Well i had to go to Hyundai to get them to pay off the 23k payoff i still owed on the CTS and then i leased a 15' Santa Fa, again, wow, No Loyalty i tell you from Cadillac, none. Now i have tried to get that extended warranty we paid for back when we purchased the certified CTS *With bald tires* LOLOLOL, i have been put through H E Double Hockey Sticks for the past 3 weeks trying to get my refund. Still do not have it. Through the past 4+ yrs we have witnessed so many different and new faces there in the sales dept etc. Seems they can not keep people on there either?, i wonder why?. I have owned Cadillac's for over 20 yrs. and can honestly say that i will never again in this life time purchase a Goat even from this dealership no less a car. It is sad but it is reality, No Loyalty at all to their paying and faithful customers, O, & I AM THE BAD GUY NOW BECAUSE I AM TELLING THE WORLD THE TRUE FACTS OF HOW THIS DEALERSHIP TREATS THEIR LOYAL CUSTOMERS. Don't take my word for it, go there and make a purchase, you will learn the hard way as we did and as my Uncle & Aunt did and as my best friend did and as my neighbors did and also my cousin did. Never again will i purchase from Autoway -- Autonation or as they were known as Coastal Cadillac again. Also, don't depend on a call back from that service guy, yes him, because you will die waiting for it that will never come, and when you complain to the boss, that svc. guy will really hate you for it, shame on me for telling on him, lol. Thanks for the wild ride Autoway Cadillac. It has been a real eye opening experience. You left me feeling used and abused and damaged. Not cool my friends.

Patricia Delamer

9 de jun. de 2015

The service is outstanding and the staff accomadating.

Robert Neighbors

28 de may. de 2015

Service was great.....very easy to get a loaner....Thanks

John Popovich

26 de may. de 2015

Excellent service staff. Excellent repair/maintenance staff.

Marion Mannucci

25 de may. de 2015

again as always AutoNation Cadillac in Port Richey Florida has been the best experience an outstanding has never let me down Alfredo is amazing as well as the rest of the team at Autonation Cadillac in Port Richey Florida they continue to give amazing outstanding courtesy!! if you want the best service and would like to purchase a Cadillac the place to go is on our nation Cadillac please ask for Tracy in sales with all the experience that she has she will never let you down as well as the rest of the team I give him the 20 sincerely, Marion Mannucci

Joe Fenley

22 de may. de 2015

Both salesmen were first rate to work with, not only before the sale, but afterward. I am very pleased with the experience.

Scott Jordan

22 de may. de 2015

Jeremy is just as good today as when I first brought my SRX into see him 6 years ago. He is professional honest and really concerned about my needs.

Lawrence Pleus

21 de may. de 2015

Service was promt and efficient .. Service manager was very helpful .

Anthony Barnett

12 de may. de 2015

Alfredo is always helpful and very professional and gives the best customer service i could ask for.

Charles Vanderheiden

5 de may. de 2015

My car wouldn't start...on a Sunday a guy from the dealership came to our house and brought and installed a new battery.

Thomas George

1 de may. de 2015

Great service. Friendly staff while my car was having a part replaced.

Bedard J. Roland

27 de abr. de 2015

My wife was. pleased with the personal service provided by the service advisor

Thomas Musko

27 de abr. de 2015

Your service is above and beyond the normal.You set the bar for others to follow Thanks again for the great care your dealership gives out to the public.

Richard Wright

25 de abr. de 2015

Just got a new CRS. Tracy is a great sales Rep and makes you feel comfortable in you purchase experience. This is my third purchase from Her and AutoNation Costal Cadillac. Great experience.

Kathy Walenta Alves

21 de abr. de 2015

I love visiting this store. The staff are all kind, courteous and as helpful as can be. The GM even greets me and stops to say hello, if he is around when I arrive. The store is extremely clean, the staff are well-trained and the service is amazing. It is clear that customer service is something that Auto Nation Cadillac of New Port Richey are absolute experts at. There are little extras to enjoy on your visit as well: a comfortable and stylish waiting area; donuts, coffee and bottled Cadillac water. In addition, the free car washes are something I look forward to. The employees are working tirelessly to make every customer satisfied, and beyond satisfied: amazed. I stop by on a regular basis for my car wash, and it is always more than pleasant. I love my car, my salesperson and the service managers who take such good care of my car's needs, in such a professional way. Thank you!

Rich Cottrell

20 de abr. de 2015

All 3 GARY's,SHAWN,TRACY, CHRIS, HOWIE, DON AND DAVID, are the VERY BEST!!!!! wILL BE BACK!! They do what it takes to make me happy!!! end of story.

Stuart Ullrich

17 de abr. de 2015

Howie serice manage was extremely informative and helpful. the technician took care of my needs even though it was almost time to close. he took care of another problem I don't even know about and told me about the meal it was in my tire. I came back to get my tires replaced once again the technician as service manager I was happy with everything that was being done.no doubt in my mind I will have on my service done at this dealership.

Amy Fitzgerald

16 de abr. de 2015

Great service, courteous people, friendly and knowledgeable staff.

Clyde Fisher

10 de abr. de 2015

Professional technician, excellent service rendered. Auto Nation is an excellent dealership.

Linda Korell

4 de abr. de 2015

Positive experience. Service handled efficiently by Jeremy. Car returned nice and clean.

Robert Rogowicz

3 de abr. de 2015

Outstanding service by everyone involved with the sale. A pleasurable experience.

Carolyn Stewart

3 de abr. de 2015

It was great. I called for an appointment on a Sunday morning and got in within a couple of hours.

Kevin Doyle

31 de mar. de 2015

Extremely qualified and helpful people!They made my buying experience enjoyable.

Geraldine Bislick

28 de mar. de 2015

I have always enjoyed taking my car to AutoNation in Port Richey , Fl. They make me feel right at home.Alfredo takes very good care of my car. Thank you.

Jen Chianella

19 de mar. de 2015

Excellent service!! They always do a great job! Very pleased with the service

dennis lesko

17 de mar. de 2015

My service experience was excellent. All work completed as promised and on time. A loaner car was offered and accepted. Great idea to test ride a possible future purchase. My service manager ( Jeremy ) was knowledgeable and friendly.

Donald Cone

13 de mar. de 2015

As usual, outstanding service, nice facilities and friendly Associates.

Kevin S.

9 de mar. de 2015

Service Manager Howie Mahlau went above and beyond in his efforts to make or auto servicing experience an excellent one. Thank you Howie!

Steven Malichek

4 de mar. de 2015

I was on vacation in Florida and needed the maintenance service, and an appointment was scheduled at my convenience. Upon arrival I was meet and immediately taken care of. I told them of a glitch and it was checked out and taken care of. I go to Florida every year and always get serviced at this dealer.

Sherri Dehner

3 de mar. de 2015

Great dealership. Will use them again for my service needs while in Florida. Very helpful and very nice.

Robert Picciano

28 de feb. de 2015

I WAS THE FIRST ONE IN FOR SERVICE ON A SUNDAY MORNING AND OUT IN LESS THEN AN HOUR.GREAT & FAST SERVICE. BOB PICCIANO

Howard Hartman

26 de feb. de 2015

Brought in my 2004 CTS for ignition recall, my wife and myself were treated quite well, all the personnel we delt with were polite and made us feel welcome

FUautonation

25 de feb. de 2015

My ignition was misdiagnosed. Was told components we're not able to be removed without damaging other parts of the ignition and the components needed to be replaced and given an estimate of $798.00 took the car to suntoyota had the problem fixed within minutes and was only charged for locksmith rebuilding my current ignition which was a small fraction of these crooks estimate! Even after being misdiagnosed no offer of refunding my diagnostic fee of $90.00

Edward Raupfer

20 de feb. de 2015

I had a engine check light come on when vacationing near your dealership. Alfredo Crespo was outstanding in checking the problem out and having the engine repaired.

Lucien Campo

17 de feb. de 2015

It went as expected, they did what they were suppose to do and treated me like I expect to be treated, that says it all!!!

Roger Nagarkar

10 de feb. de 2015

Best car buying experience for years! I will definitely recomend them to my friends.

Lisandra Saavedra

4 de feb. de 2015

great service, very courteous. thanks Howie Malauh

James Trojillo

4 de feb. de 2015

First impression is always lasting! My first visit with Auto Nation Cadillac dealership Service Department will always be memorable. The service attendant was very friendly and helpful to my needs. I have a recall on my 2002 DeVille Cadillac. I went for my appointment time and immediately I was attended immediately. In less than an hour the job was done excellently.

Dan D

28 de ene. de 2015

The purchasing process when buying a car is always tough and stressful. I'm glad to say that I left under the dollar amount I was planning on going with. Other than a few oddities, I really can't say anything negative about the experience. Our salesperson Lara did a fantastic job selling the vehicle, it REALLY helps to be able to talk to an actual car-person and not a "salesperson who can read a car window sticker".I do wish that the dealership gave the option to remove the dealership sticker off the back. Took me half a can of 3m adhesive remover to get that gunky stuff off after I removed the sticker myself. No offense to Autonation, just detracts from the car's beauty.

John Carland

26 de ene. de 2015

It was the best customer service from a dealership I have had since 1966 when I knew the owner of thee Ford dealership in Fort Pierce, FL!

June

23 de ene. de 2015

Dealership was short staffed on the day we purchased our new car and had a large number of people purchasing new cars. They were very apologetic for the length of time to finish the purchasing of the car. 5hrs to purchase a new car was an extremely long time.

Paul Williamson

10 de ene. de 2015

I would highly recommend this dealership to my family friends

Wayne Coulter

7 de ene. de 2015

Friendly and helpful. service was timely and efficient

Kelly

29 de dic. de 2014

Prompt, friendly service in getting oil change and paint repair. Staff was helpful in giving me a ride to the mall while I sited for my oil change.

hdot

27 de dic. de 2014

Serviced my vehicle for a minor recall, the personnel were friendly and performed the task quickly. They even washed my car. Great job very satisfied.

Ed

24 de dic. de 2014

I am retired and have owned and purchased Cadillac's all my life, and moved here to Fl. I have been a Loyal Cadillac Customer for many years to this dealership *AutoNation Cadillac Port Richey Fl. Hwy US 19, BUT after dealing with these folks recently through purchasing another Cadillac, i will never again purchase a Cadillac nor step foot into a Cadillac dealership for a purchase ever again. There is NO LOYALTY at all with this crew, i have spent Thousands of dollars here and for some reason they continue to attempt, expect and try to clean out my life savings as well as my pockets every time i walk through the door. I have tried to be a loyal customer but can no longer afford their sneaky tactics nor listen to their lies. Tampa, Clearwater or St Pete Cadillac dealerships may be a better choice but i assure you that this Port Richey location is by far no where to spend my money. This comes from experience and facts by not only myself, but many of my friends and family also.

Jennifer Zulian

19 de dic. de 2014

I love my new Cadillac and the customer service is good.

George Crowley

17 de dic. de 2014

This was my second visit to this facility for repair work. The team has been first class and provided excellant work.

James Flareau

2 de dic. de 2014

Very at ease no pressure homey atmosphere.!!!two thumbs up!!

Tammy Cas

2 de dic. de 2014

Whenever I go into the service department, They are always friendly, courteous and informative! They check every inch of the car. Fix what needs to be fixed and give a detailed NO PRESSURE assessment of anything that is wrong with the vehicle. While waiting for the vehicle, the lobby is inviting and comfortable and there is free coffee, drinks and snacks available... and the restrooms are spotless! An enjoyable experience! Tammy Cas

Tammy Cascioli

2 de dic. de 2014

Whenever I go into the service department, They are always friendly, courteous and informative! They check every inch of the car. Fix what needs to be fixed and give a detailed NO PRESSURE assessment of anything that is wrong with the vehicle. While waiting for the vehicle, the lobby is inviting and comfortable and there is free coffee, drinks and snacks available... and the restrooms are spotless! An enjoyable experience!Tammy Cas

Patricia Decima

30 de nov. de 2014

Service dept. met as we pulled into the srvice bay. The entire experience was refreshing and witout stress. Wewillreturn forour service

Cynthia Walker

19 de nov. de 2014

I love the professionalism of the entire team. I will be dedicated to this dealership as long as they are in business. Always feel like family when I am there. From the sales department to service team everyone is top of their game. I will forever drive a Cadillac :)

Joanne Krefting

19 de nov. de 2014

We had gone to another auto repair shop because we thought we would save money. They were not able to find the problem after more than a day there so we decided our best bet was to go to a Cadillac dealership. Jeremy treated us great and answered all of the questions we had. He got us scheduled in a timely fashion and called us with an estimate for the repair a few hours later. We were quite pleased to learn that it wasn't a major repair and could be fixed quite easily. We were very pleased and will take our other Cadillac in for service when needed. Jeremy was just great!!!!

Allen Douglass

13 de nov. de 2014

Everything went fine, but I do feel that they want you to get things done that are not really necessary, and are also expensive

Ruth M hooker

12 de nov. de 2014

I had a stellar experience at Auto Nation Cadillac, the sale's person helping me found me the perfect car on line at one of there other dealerships, had the car transferred to Port Richey when it arrived and I saw it I was in all, it was beautiful my dream car!! The entire crew was so helpful, friendly, and serve the best coffee and donuts. If you are a cadillac person like me you need to buy your next caddy from Auto Nation Port Richey and get a free car wash when ever you need one. I'm hooked forever.

John Villanueva

11 de nov. de 2014

Went for service on my DTS, and as usual received excellent attention.

Paul Tirado

8 de nov. de 2014

It was very good and fast I am very happy with guys.

John Ragazzo

6 de nov. de 2014

Always excellent service. I've been going there for about seven years.

Frank Mc Dowell

4 de nov. de 2014

Alfredo Crespo is outstanding. Great customer service.Thanks, Frank McDowell

William Holland

3 de nov. de 2014

John Bailey devoted endless hours to assist us in making the decision to purchase our Cadillac Premium XTS. We are most grateful that he met us on his day off, during the process and found him extremely devoted, highly professional,and very customer oriented. We appreciate his diligence in explaining the highly technical "bells and whistles" that the XTS has.Don Howe (in financial) spent time to explain the excessive paperwork in full. He is detailed oriented and quite personable.Our recent experince at your dealership was very friendly and most professional. We look foward to continuing this relationship.

Colleen Scalley

30 de oct. de 2014

Unexpectedly great service!! Friendly personnel, clean facility, timely repairs

Mark Moe

28 de oct. de 2014

Everyone was awesome at the dealership!! Very pleasurable experience....

James Shaheen

25 de oct. de 2014

Very Satisfied. Clean and efficient, prompt service.

Edward Petro

24 de oct. de 2014

Outstanding service! Jeremy Buehrig is always ready to take care of my car and the reason I'm on my sixth Cadillac.

Nelia Robinson

17 de oct. de 2014

Our salesman William Crupe at AutoNation Cadillac Port Richeyreally took the time to listen to what I had to say and wanted. He understood it all and made sure that I got my concerns taken care off. I walked out as a new Cadillac owner and I am very happy espcially for having a salesman like William that understood my financial needs and did not push me into something that I did not want.N. Robinson

Richard Kenyon

16 de oct. de 2014

Recall work done right on time. Donuts and coffee in waiting room a nice touch.

Melvin Wechsler

16 de oct. de 2014

Totally professional extremely pleasant experience

John Kastner

15 de oct. de 2014

Everything went as ;promised - we arrived on time - spoke to the greeter - gave them our keys - had coffee and then went for a walk - car was ready when we got back - great service

Daniel Tabbert

14 de oct. de 2014

very friendly, low pressure sales. My only downside was the push for extended warranty and the time it took to sign all the forms!! All I wanted was to simply buy a car and I had to say "no" for what seemed like about 20 times...no to extra car protection, no to credit protection, no to extended warranty, no to this, no to that! I know you have to try and do your suggestive selling but I'd like the option next time to just say no thank you once. All that being said, every one was courteous and friendly and I'm happy with my purchase. I'd buy a car from autonation Cadillac again in the future.

Barbara Costas

14 de oct. de 2014

The service we required and a few other concerns we asked about were all addressed quickly and efficiently. Jen in the service department was very helpful.

President

4 de oct. de 2014

Bought a 2003 Cadillac Deville DTS with the Northstar Engine. The car was a money pit and Auto Nation charges, in my opinion only, unbelievable prices for their repairs. To replace a Transmission the engine must be removed and the cost is $4,200. I had to sell the car, as the suggested, total repairs were over $12,000.00

Linda Pickett-martin

3 de oct. de 2014

Staff very helpful and customer friendly. A great facility and service department.

Frederic Engelbrecht

1 de oct. de 2014

I received attention as soon as I arrived ,eventhough I got there late.Work was done, including campaign and replacement of needed filter.Service writer was courteous , had my car washed and kept me abreastof progress.Fred Engelbrecht

Karen Norr

30 de sep. de 2014

I have always been treated well and received the absolute best service from AutoNation Cadillac! Jeremy is a great service technician. Thank you.

Len

30 de sep. de 2014

Purchased a Certified 2013 Escalade September 12, 2014. The vehicle performs as you would expect a Cadillac. We are very pleased. The salesman, John Bailey was very attentive to our needs and because of the Certified standards of Cadillac a couple loose ends have to be completed. They are in the works and I expect them to be handled timely. We are planning a 1,000 + mile trip soon and are excited to let the Escalade "stretch its legs" on the road. Our opinion toward AutoNation is based upon how the individuals treated/are treating us. They treated us special in all areas. I look forward to a long relationship with AutoNation Port Richey. Len & Anita Zyki

Jed Jacobs

27 de sep. de 2014

Got appointment immediately to replace CUE system. Diagnosed in 40 minutes. Given a loaner without hassle, and picked the car up the next afternoon. Terrific service.

Rainmaker

13 de sep. de 2014

I purchased my second Cadillac CTS from AutoNation/Coastal Cadillac this month. after doing business with them in 2012 I knew I would go back there again. I did not bother going to another Cadillac dealer this year. Tracy had exactly what we were looking for and she worked her "magic". From start to finish the process could not have been better. I have always been treated with respect and like I was part of the family. I wouldn't hesitate to recommend this dealership and Tracy to anyone.

John B.

9 de sep. de 2014

Buying my new Cadillac from Autonation Cadillac was the best car buying experience I have had in decades. Mike Stanton, Tracey Obermeir and Shaun Fedoris are Automotive professionals of the highest level. You could not ask for a better team of people to help you achieve your car buying goals. They are so good I went across the country to purchase my car. I will purchase all my Cadillacs from them exclusively.

Ed Kadar

7 de sep. de 2014

Been going to this location now for 2 years with my older (Not New) Cadillac for repairs etc. Decided to purchase a new car so went to Chevy, Nissan, Buick THEN to this Cadillac dealer, needless to say, i now have a Certified 2 yr old Cadillac CTS from these guys, says a lot when you have went to all the others first and they were all (Not That) so we purchased from here. They did us right and we are now considered *Family* with them. I will buy from these guys again and again. Thanks Ben in sales, Jeremy & Alfredo in service and Sean in financing, you guys ROCK.

DennisM

3 de sep. de 2014

I just had one the most pleasant experiences ever experienced by myself in purchasing our new Caddy. No haggling; I told them what I expected for a trade in, They didn't bat an eyelash and gave me the maximum I could have expected. I told them I expected them to at least meet a competing dealerships advertised price, they didn't bat an eyelash, and in fact beat that advertised price. I told them I wanted a loyalty discount as I had purchased the Pontiac I was trading in to them FROM them and was a returning customer. They didn't bat an eyelash and gave me great rebates and a discount. They went the extra mile; They connected and activated the OnStar for us. They set up phones to connect to the car via Blue Tooth for us. They washed the car and fueled it full before we left. I really can not say enough about how well we were treated and would highly recommend anyone interested in a Caddy go see Bruce at AutoNation Cadillac in Port Richey. Really nice folks, no pressure, no hassles, no pushy selling of additional nonsense items. Thanks Again Bruce. Sincerely

Larry & Margaret Lipscomb

29 de ago. de 2014

We had been looking at Cadillac for a while and had stopped and talked to David Miles at AutoNation Cadillac several times. We finely decided to take a drive one evening , David wasn't there but we had the pleasure of meeting Tracy Strand. She was extremely pleasant. We drove a sporty Cadillac first; this one was not for us. We wanted that Cadillac ride, so we chose to drive an XTS and decided this was it. The ride was wonderful and we loved the color ( RED). Tracy went over all the bells and whistles. She was Amazing. I wanted to know if they gave classes to learn all these things, and of course they do. The next day when we decided to get the one we had driven we went back to see David. Talk about feeling like you were the most important people on earth. We have bought lots of new cars in our almost 50 years of marriage but we have never been treated like we were this day. Barbara Mello set all the things up on the car for us. We have already met the Service Manager Alfredo Crespo who set us up with a 6 month check up. We cant say enough about everyone at AutoNation Cadillac.

stevenjsokol

21 de ago. de 2014

I rate the process of buying a new car alongside going to the dentist. However, Tracy and Dave, the internet sales people, made this a positive experience. I acquired a beautiful auto at a reasonable price.

phemeldel

1 de ago. de 2014

AutoNation Cadillac is a great dealership with a nice selection of used vehicles. James Zabel was very nice - no pressure. We are so happy with our 2012 Dodge Ram.

Bobbie Cool

23 de jul. de 2014

We \were very pleased with the purchase of our new Cadillac. The salesman was exceptional and set up everything in the car for us. He transferred our Serius Radio account, set up my phone and answered all our questions. We did not feel the necessity of shopping around, after checking on the internet before going, I knew that they gave us a great deal.

MR. MACK AND A REAL PICKY WIFE WHEN TRADING

19 de jul. de 2014

TRADE THERE THEY MAKE A FUN TRADE ,NOT A NIGHTMARE.. THEY NO NOT PUSH ANYTHING ON YOU SCOTT, SHAUN AND JOHN AND BARBARA IS GREAT... WORTH THE DRIVE AND I AM NOT ONE WHO TRADES EASY..... GO SEE THEMMMMM

Allyson Ishee

11 de jul. de 2014

I'm thrilled with my XTS Cadillac. I popped in one day to AutoNations Cadillac and drove a few cars. The salesperson knew I was wanting a good deal and wasn't going to be rushed into the buying process that day. A few weeks later I receive an email letting me know of an XTS that was practically new. I'm thankful the salesperson I was working with kept me in mind. Least to say I drove home in that car. I ended up working with another salesperson only referring to that they have a great team at AutoNations Cadillac. My car buying experience was terrific......oh and my new ride drives like a dream!!!!!!

Michael Westney

27 de may. de 2014

Tracy was great! She is not only a great salesperson, but now a friend. There was never any rush or pushing. She was very well informed and answered all of my questions and concerns. I don't buy a lot of cars. I had my last one for 10 years. But regardless of when I do buy, I'm going back to where I was treated right. I'm glad that I'm part of the AutoNation Family! And for the record. Where else can you go and get free car washes forever with your new vehicle? Though I've never hear of that, I'm sure going to enjoy it! :) I got my Escalade. Now my wife wants HER XTS! Both top shelf worry free vehicles! Don't cheat yourself by going elsewhere.

Johhny K

21 de may. de 2014

The service, particularly from Jens, was absolutely top notch.

snowbird97

17 de may. de 2014

walked in and wanted to lease a 2014 SRX and had to be out by 3pm... they did a wonderful job and got us out on time. ..

George

9 de may. de 2014

This was a wonderful experience! Salesman Bruce Pileggi never pressured me once... Got a great deal on an SRX. Cleanest facility I have ever seen. The repair shop is even air conditioned for the mechanics. From start to finish, they were great!!!

Allison TM

22 de abr. de 2014

Loved Tracy, our salesperson. She was so helpful and thoughtful. Michael Stanton is a wonderful, personable manager too! The entire experience was easy and - dare I say it - enjoyable!

carbonepaul

31 de mar. de 2014

Bruce and the guys at Auto Nation Cadillac of Port Richey did everything they could to make the deal happen.In addition Bruce's follow up after the purchase was fantastic, he made sure we had everything we need.

Shaun K. Nitro Fan

30 de mar. de 2014

I saw the picture of the Dodge Nitro we bought and just had to go see it. We worked a very generous "Dealer Buyout" deal with AutoNation Cadillac for our 2012 VW CC Turbo. The customer service is amazing at AutoNation Cadillac. Our salesman Bruce Pileggi was amazing. Tracy Obermeier got this sale started when I contacted AutoNation Cadillac throuh Cars.com. Management just plain got the deal done, Scott Douglas did everything he possibly could to get me in that Dodge Nitro. I can sy enough about how amazing the experience was at AutoNation Cadillac.

wdwidell

27 de mar. de 2014

Everyone has been outstanding to deal with....from the Bruce my salesman to Vasili in finance to Jill in service, they took care of everything and made the experience a pleasure.

liztishliz62

25 de mar. de 2014

We had purchased a 2005 Chevy Corvette through AutoNation Cadillac of New Port Richey Florida via AutoNation of Delray Florida. This was a second purchase through AutoNation Cadillac. While trying to get the car from AutoNation of Delray, Mike Stanton GM, Scott Douglas Used Car Manager, and George Bears New Car Manager fought very hard for us to get the car from Delray. Delray did not want to give up the car but through the intense intervention of the previously mentioned men we finally got our car. About a month later we started having problems with the car. The traction control system light was coming on along with the check engine light. We brought the car back to the dealership and had the car diagnosed and the technician Daniel Snouts told us there were 47 different codes that came up. They decided some of these codes were due to a low battery, so they replaced the battery. However, that was not the problem. So they did another diagnosis and replaced the TCM, that still did not solve the problem. The next step was the ECM, again that was not it. Finally, after discussing the issue with the technician, we told him that my husband had the shifter cable replaced about 2 weeks prior at AutoNation Chevy in Fort Lauderdale, Florida. Daniel the technician all of a sudden had a light bulb go off in his head and he suggested that maybe some wires might have gotten pinched with the removal of the center console. So Daniel removed the console and found a rat's nest of wires that were not factory installed. He then told us that he was going to make the wires back to factory original. After all the hard work that he did to figure out what was wrong with the car and that it was the wiring, our car was back to herself. We really appreciate all the hard work that not only the technician did but both the GM, Mike Stanton, and Scott Douglas, the Used Car Manager did by putting us in a rental car for two days and allowed us the opportunity to also drive a Lincoln MKS in the event we wanted to trade in the Corvette after all the issues that it had. But due to the diligence of the staff of this dealership we came away satisfied. We did not have to pay anything out of pocket due to the warranty on the car and the inconvenience we were placed in because it did take some time for the issues to be resolved. We would highly recommend and have to our neighbors and social contacts to give AutoNation Cadillac the opportunity for our friends future car purchases and service. In the event we decide to purchase another vehicle it will be through AutoNation Cadillac in New Port Richey, Florida.Sincerely, Michael and Liz Lawlor.

etrask

19 de mar. de 2014

Awesome experience! Bruce Pileggi was completely transparent throughout the entire car-buying experience. I highly recommend him and Autonation Cadillac. We purchased a like-new vehicle for practically trade-in cost. There was a scratch on the bumper and the dealership painted the entire bumper at no extra cost. The car was delivered to my office located almost an hour from the dealership and surprisingly with a full tank of gas!

Ed

13 de mar. de 2014

My experience with the team at Autonation Cadillac Port Richie, couldn't have been more pleasant. From the sales to the service they were all pleasant and professional. I was a out of state Internet buyer and the team made the process simple and seamless. When I picked up the vehicle it exceeded my expectations. Good group of people.

isadora

12 de mar. de 2014

I was looking for a car for my wife. I found a great deal on a used Hyuandi Sonata. Bruce was very up front about the car and made buying it very easy. No pressure at all. I would definitely recommend this dealer to anyone searching for a car,new or used. The only downfall was the 699 dealer fee. Dealership was very clean and comfortable. Thank you to Bruce and Auto Nation Cadillac!!

amandalove1127

11 de mar. de 2014

It was by far the best experience I have ever received by anyone in this business. He was extremely helpful by helping me find the best car that would keep me and my child safe. He also made me feel very welcomed. And I would definitely recommend him to anyone looking for a new car.

JJanos

11 de mar. de 2014

All of the staff were very polite, friendly and cooperative. Salesman Rod Rupe did an outstanding job of making the car buying process very pleasant. The entire staff worked together to help us get into a new Cadillac for a very good price. Thank you!

dratliff722

11 de mar. de 2014

Bruce, and his entire team made this a seamless and stress free process. I had gone to another dealership the day prior and was treated SO poorly that I felt a little wounded at the start of the sales process. That quickly became a learning experience and not a reason to detour me from looking into another deal. I will without hesitation recommend this dealership, and Bruce Pileggi in the future.

Thom21550

9 de mar. de 2014

Bruce and George were wonderful to work with. Took us to the car that we wanted right off the bat and work out a great deal for us. Bruce even washed my boyfriend's car when we came to pick up my new car! Awesome service! With owning a Mercedes Benz for the past 10 years it was great to find another car that I don't have to pay for maintenance for the next 4 years. Cadillac is another vehicle that I will definitely recommend to those tired of the paying for high maintenance costs.

GREVES

9 de mar. de 2014

FRIENDLY, FAST AND EXCELENT SERVICE PROVIDED BY JEN THE SEVICE WRITER AND DEBBIE THE CASHIER. BOTH LADIES PERFORMED THEIR DUTIES WITH A SMILE ON THEIR FACE AND MY WIFE AND I FELT VERY COMFORTABLE WAITING FOR THE SERVICE TO BE COMPLETED.

blabom

7 de mar. de 2014

Whenever we have service completed with Jeremy and his crew, we are Greatly satisfied. They work hard to make our experience a pleasant one. Awesome employees to have on your staff!!!!

Melville

6 de mar. de 2014

I was handled in a professional manner. Service person made me feel like my car was the most important one he was dealing with. He made me feel that it mattered to him how my car was serviced. I will bring my car back anytime for service.

alinpuntagorda

3 de mar. de 2014

I searched the Internet for the car I was looking for and contacted 10 or 12 different dealerships that had what I wanted. The way the folks at AutoNation Cadillac in Port Richey, FL handled my inquiry was head and shoulders above all others. They were prompt to get back to me. Extremely personable and professional, and, when they weren't able to meet my price on the car I initially contacted them about, went way over and above everyone else by searching high and low to find my perfect car at the price I told them I'd be willing to spend. They did it! They actually found me a car that was better than what I had originally contacted them about and were able to work with me to get a deal done. Rodney Rupe was the Sales Associate I dealt with and Jim Zabel was the Finance Manager. Awesome people to deal with. It was definitely worth traveling 150 miles from my home to deal with this outstanding dealership and I would highly recommend them.

Ken75

28 de feb. de 2014

Don was extremely helpful and listened to all my concerns taking the time to address each one. Helping me reach my target monthly payment. Thanks

12srx

24 de feb. de 2014

The employees are very polite and profesional,the place is under construction but I still felt comfortable and the amenities are a nice touch while waiting and the work was done in a timely manner.Thank You,Eddie Brown

goeurope1

13 de feb. de 2014

I've never met a car dealer with the integrity that Bruce has. He found the car that I wanted, brought it from Texas and exceeded my expectations. He was not pushy and found my dream Lexus with all the bells and whistles in perfect condition. I've searched everywhere for a long time and everybody else tried to push me into what they had rather than what I wanted. Better value, better service, better see Bruce!

Paul B

9 de feb. de 2014

The after purchase service at this dealership is exceptional. Alfredo in service has been extremely helpful and very truthful without being "pushy " about service required. The service department will bring me back to this dealership when I am ready for my next new Cadillac. Excellent cars with wonderful service makes for a successful business.

nicolesantiago11

3 de feb. de 2014

I highly recommend this dealship but more importantly I recommend the sale representive Tracy Obermeier Strand. She is amazing at what she does and is true professional. She has years of experience and works very hard to make sure you are happy with your purchase. This is the third car I have purchased from Tracy and I can honestly say Coastal Cadillac is blessed to have her. I would purchase again from them and of course only use Tracy Obermeier again :)

brian.cullen.735

1 de feb. de 2014

Bruce has been working very diligently with my mother to find my son and myself the perfect cars. After some tribulation my son's car was found and he couldn't be any happier. Three days later he had my car and I am extremely pleased.All I can say is Better Value Better Service Better see Bruce!!!

cpileggi51

1 de feb. de 2014

This is my third car purchased at autonation cadillac. I have owned BMW in the past and have purchased my first cadillac CTS and i must tell you that the technology in the BMW seemed out dated compared to the Cadillac Q system. I also like the fact that the service department is opened on Sunday from 10am-3pm. Also I'd like to mention that they will wash my car for free for life.I would like to close by saying better value, better service, better see Bruce.

AshleyGeorge

20 de ene. de 2014

We had an excellent experience here at Autonation Cadillac. Bruce Pileggi was very knowledgeable, kind, and sincere. He truly cares about his clients and makes you feel like a valued customer. I felt like he was working for me and trying to get me the best vehicle at the best price.I would highly recommend them to anyone!Better Value, Better Service!

mulv22

13 de ene. de 2014

My husband and I are very happy with the car that we got... Bruce Pileggi was very friendly, professional and actually took care of our needs rather then just being the normal "sales man" that most care dealer ships have now.. Thank you for taking your time to help us get a new car. Shaun and Katrina

dawgi3

13 de ene. de 2014

My wife and I leased a 2013 Cadillac DTS from AutoNation Cadillac, New Port Richey, last year. The sales staff was great, especially Barbara Mellow, the sales manager. She was very professional and extremely helpful in our lease and after sales activities. Sorry to say the car had a noisy brake problem that could not be repaired to our satisfaction. The service staff tried very hard to correct the problem and even had an engineer from Detroit come down and work with them but the problem did not disappear. That is when Barbara Mellow jumped in to help us by authoring, through GM, a replacement vehicle. There were no 2013 Cadillac's available that were acceptable to us due to color combinations and accessories. Barbara then went back to GM to permit the replacement to be a 2014 and found the perfect Cadillac. We plan to replace our vehicle with this new vehicle in a couple of weeks when we get back from a trip. In conclusion, my wife and I appreciate the professionalism and hard work Barbara Mello went to in order to please us and keep us happy Cadillac owners.Thank you Barbara !!Leon

COBRA25

13 de ene. de 2014

I FOUND MR. CRESPO VERY INFORMATIVE AND WITH A VERY POLITE AND HELPFUL MANNER. I WILL CONTINUE TO HAVE MY CAR SEVICED AT AUTONATION CADILLAC AS THE NECESSARY SERVICE IS NEEDED!

jimdiane32

12 de ene. de 2014

My DeVille is a 2002 with now just over 100K miles. On both occasions I've taken my car in for service at this dealership Jeremy has been enthuastic about the care of my vehicle. He has patiently and carefully gone over every aspect of the service I was requesting, explaining everything that would be done. Then after the mechanic had gone over the whole car mechanically he went over every thing they found that needed attention and what he and the mechanic deemed necessary and what they considered could wait for a while, allowing me to spread the cost maintaining my car on a fixed income. Hope is very polite and efficient in processing the financial aspect after service is completed. She is very friendly (and beautiful) and makes parting with your money a more pleasant ending to the experience.

mks1980

11 de ene. de 2014

Rodney was fanastic, he found me a car in my price range that fit me so well!!!! Thanks for all your help.I love my car!

jennyjent8

11 de ene. de 2014

Barbara and staff were very polite,professional and courteous. I would highly recommend this dealership to friends and family. They took the time to show me the ins and outs of my new car and went over maintenance schedule with me. I was offered donuts and coffee any time I had to wait (which was never long at all)

riquena

10 de ene. de 2014

Alfredo Crespo take care of all of my concerns and answered all my questions he is a great asset to your company. I would recommend anyone to your dealership.

busterfed

10 de ene. de 2014

I have bought several vehicles from Bruce over the years. He is a great person to work with. Bruce has always been very friendly and treated me the way I would want to be treated.

drpullen

10 de ene. de 2014

Bruce is a great guy to work with. He is up to date on the product availabe and does his best to get you what you are looking for at the best price. He is always available for any concerns you may have after the sale.

qscbuild

10 de ene. de 2014

Very knowledgeable and friendly. Came right out when I pulled up.The dealership is clean as all as the service department. Very professional personnel all around.

Gman69

10 de ene. de 2014

Always feel welcomed at autonation my service person Alfredo Crespo very polite very proffesional,I do recommend this dealership to my family and friends and will buy more cadilacs at this dealership

ChuckNagle

10 de ene. de 2014

Having my car serviced at AutoNation in Port Richey is always a pleasure. My service advisor Jennifer Coffman makes me feel comfortable as she does her job in a professional and courteous manner and is very knowledgeable in her work. She makes sure why I am there and follows through until my automobile is returned to me. Can't say enough about her.

Worrell13

10 de ene. de 2014

The wonderful gentle who helped me was extremely helpful and knowledgeable about his field of work. I very very satisfied with my visit and think this gentleman is a great asset .

mrchance

10 de ene. de 2014

I really enjoyed my experience there with Bruce. He was very thorough in explaining all the features, benefits, and pricing with the vehicle i was looking at. The professionalism he displayed was comforting; most car salesman i have dealt with in my years have always been very pushy and rushed me. Bruce took his time to make sure that my experience there was not only pleasant but valuable. I will definitely come back to see Bruce again in the future.

pete.rijos723

10 de ene. de 2014

Very good job thanks so much im happy with the good work and thanks for the car wash and my wife says thank you to...........

813green

10 de ene. de 2014

My buying experience at Autonation was a very pleasant one and in particular dealing with Bruce. The entire Autonation Cadillac team are a very knowledge team and I will definitely recommend this dealership and Bruce to anyone.

mveneroso

10 de ene. de 2014

I went into the dealership to see if they had used CTS's and I wasn't expecting to a buy a car. However, Bruce Pileggi a sales consultant at Autonation Cadillac approached me and took the time to show me a few Cadillac's on lot. From the beginning Bruce went out of his way to understand my needs. He made my purchase very pleasant and professional. I highly recommend Bruce Pileggi and Autonation for any future car purchases.

pauline1944

10 de ene. de 2014

Bruce Pileggi has been our sales person for our last three cadillacs. He is very trustworthy and very helpful . He never pressures .He is the best salesperson we have ever had.

cadillac89

10 de ene. de 2014

Bruce responded promptly to my email from NJ about a car for sale at AutoNation in Port Richey, FL. He even offered to pick me up since I was flying in.My friend took my to the dealer and Bruce showed me several vechicles. We eent for test drives and he seemed to know exactly what car eas for me. It was a great fun experience purchasing a car from him, I would definitely recommend my friends and family to him.

Rosemanny12

10 de ene. de 2014

Alfredo is always there to answer all our questions. He is a great service person he takes care of all concerns about my car. I would highly recommend the service department.

roygraceeckert

10 de ene. de 2014

Bruce Pileggi was very knowledgeable and helpful with my car sale needs. He went above ad beyond and explained all options available to me. I love my Cadillac CTS and highly recommend my family and friends to Bruce Pileggi and Cadillac in Port Richey, Florida.Sincerely,Grace and Roy Eckert

Normita59

9 de ene. de 2014

Los atendentes son muy profesionals el senor Alfredo Crespo es atentivo y de gran ayuda en lo que yo necesito en mi auto. Se los recomendo a todos los que necesiten alguin trabajo en sus automoviles. Por eso yo siempre uso su servicio.

moeljaouni

9 de ene. de 2014

vesy respectful treat me like family will send other people there I take all my cars ...don't waste my time always on time..good deals..

Brookkynette

9 de ene. de 2014

As akways, another great experience Alfredo Crespo makes my visit easy. He always takes the time to explain everything to me and never pressures me into work that can wait until the next time Alfredo is always friendly and helpful while remaining professional . To be honest, that is why I continue to bring my Cadillac CTS Coupe to Auto Nation in Port Richey.

DnaFl0res

9 de ene. de 2014

I dealt with Bruce before looking for used cars. He always listens to my needs and helps me select the best vehicle without pressure. I would recommend him to my family and friends. I will buy my next car from him.

gmatteo

9 de ene. de 2014

purchased 2 vehicles in 4 years and cant wait until I need another, bruce was the best sales man I have ever delt with very accommodating

wcswright

9 de ene. de 2014

Over the past 7 years i have bought 5 vehiches, 3 caddi's 1 jag and 1 ford. Bruce Pileggi was my saleman on all the vehiches!That should speak for itself.He's a great asset to Autonation! Thank You, Richard Wright

brooklynbray

9 de ene. de 2014

Although I cannot recommend this dealership, I would highly recommend Sales Representative, Rodney Rupe, if you are going to this dealership. Rodney was professional and pleasant to deal with in all aspects of my experience. He is definitely an asset to Autonation Cadillac, and you can trust him to be absolutely honest with you.

southernlil

9 de ene. de 2014

I met with Bruce with questions of a certain price and mileage. He called me back and was eager to assist me. He was very personable. It was an extremely cold evening and he noticed my daughter was cold. He offered a jacket to wear as we walked around the dealership. He has called me regularly to update me on the progress of a particular car and its whereabouts. It was not a new car but he treated us as good customers. I felt comfortable and am looking to buy a second car in the future with him. Thanks!

kennyfl

9 de ene. de 2014

Had to take my car in for service and purchase parts last minute and called up to get it in and Spoke with Alfredo and he found a way to get it in last minute understanding my situation and without hesitation made it happen.Always friendly and knowledge on my issues whenever i have any and give a call back on how things went.Truly a asset to the Auto nations company and a big reason i continue to service my car there,not saying everyone else is not great but once you find someone you trust with your car issues you never want to change.I like to that Auto nation Cadillac sales and service for there great professionalism and friendly staff.Keep up the Great job!Kenny B

Yogurt

8 de ene. de 2014

I was shopping for a car for Christmas for my wife. i contacted Autonation Cadillac spoke with Bruce Pileggi and he emailed me some cars that were for sale with them. I was suppose to get a Chevy Equinox for my wife, but the another dealership sold it. Bruce called me after the new year and said I have the perfect car for you. So my wife and I went down there that Saturday and test drove a 2010 GMC Terrain and my wife loved it and we drove it home that afternoon.I would recommend Bruce to anyone he is the real deal, and goes above and beyond for his clients. Thanks Bruce!!!

jacqui112671

8 de ene. de 2014

Bruce Pileggi was awesome and a great pleasure to deal with. He went above and beyond for us.I would recommend him and the dealership to friend or family member.

justin98

8 de ene. de 2014

I have had my 2013 mazda cx5 serviced at AutoNation Cadillac. The customer service I receive is above and beyond. Alfredo is my service writer and is always friendly and helpful even though I don't have a Cadillac I am treated the same! He makes sure my car is safe and serviced so I do not have any issues. I am never pushed to spend more than needed, and always leave feeling like I was treated fairly, and wasn't ripped of like other dealerships!

roadsher

8 de ene. de 2014

My experience at AutoNation Cadillac of Port Richey was a surprisingly pleasurable one. Amidst the tarps, scaffolding and construction, the service staff as well as the sales staff were all very helpful and appeared to take the remodeling in stride. Rodney was the sales person who assisted me. He put me at ease and helped me locate the car I was shopping for and was very knowledgeable about Cadillac. If you are in the market for a Cadillac or a preowned car, I would strongly recommend this dealership.

Bruner1124

8 de ene. de 2014

I have bought several vehicles from Bruce Pileggi and I have been completely satisfied every time. I recommend you go see Bruce for your next vehicle purchase.

mrvgolf

8 de ene. de 2014

Barbara Mello made buying a new car a very pleasant experience. I would buy another car from AutoNation Cadillac in Port Richey Florida because of the friendly and courteous service and great price.Jan Stephenson, LPGA

Stephy95

8 de ene. de 2014

Awesome service...Alfredo is always on top of his game an really goes an extra mile to accommodate me when my new car needs service. I HIGHLY recommend him for SUPERIOR SERVICE an recommend this dealership! Outstanding work!!!!!!

rolon1987

8 de ene. de 2014

Barbara Mello excellent customer service. Made me feel comfortable while waiting for my car being serviced. I would definitely come back again. When you go ask for Barbara Mello very knowledgeable and friendly. You don't see that at a lot of other dealerships.

mason2010

8 de ene. de 2014

my experience there was great. everyone is very well descriptive and very friendly . they let you know what you need to and help you as much as they can . i love this place and would recommend it anytime.

jbk0108

8 de ene. de 2014

Alfredo immediately addressed my concerns on my car and the way he did it he made me feel like family. He was very professional and honest. When I picked up my car and was pleasantly surprised it was all fixed in such a short time. I will always take all my cars to Alfredo. I highly recommend AutoNation Cadillac and visit my friend Alfredo!!

mjohnso1832

8 de ene. de 2014

Came in to look at the ATS & CTS. Was greeted by Barbara & was treated very well. Listened to what I was interested in & was not pushy. Felt very comfortable there.

Jonboy209

8 de ene. de 2014

I started looking at the Cadillac CTS and SRX in Sep 2013. After many hours on-line shopping and several visits to local dealers, I returned to the AutoNation Cadillac dealer in Port Richey, Fl. Every staff member treated us with courtesy, friendliness and respect. From Barbara-technology, Jeremy & Frank in Service, Mike- Management, to Bruce, our personal Sales Associate, this was the most pleasant auto purchasing experience I can recall. Bruce spent many hours in test drives, comparisons, advising and answering many questions. He pushed to get the best deal for our new CTS. Thanks Bruce for the Country Club service for our Blue Collar budget!!John F

MsD1212

8 de ene. de 2014

Car issues are certainly a big stress for people. Having someone with a calm voice who is knowledgeable and doesn't give you the run around can make a stressful situation so much less...well...stressful! I was having some issues with a vehicle I purchased and took it to Cadillac to have checked out. Alfredo was my service advisor. He was efficient, courteous, understanding and best of all, made sure I had a loaner to drive to I could get to and from work while my car was being repaired. Alfredo called when he said he would with updates and prices. He was thorough as we went through all that needed to be fixed and he didn't beat around the bush. He gave me a price, which seemed decent. I took it and now, my car is running better than ever thanks to this wonderful experience!

JohnF

8 de ene. de 2014

The most pleasant experience in buying a car as I can remember. All the AN staff was very friendly and professional. Bruce, our Sales Associate, was very knowledgeable in all models, his expertise helped us find a CTS that will best serve our needs and fit our budget. Extraordinary service after the sale! Thanks Bruce and all the staff! John F

kphayre

7 de ene. de 2014

The service you get from Alfredo and the service team is excellent. I would tell all my friends to go there and use there service department.

sic1s

7 de ene. de 2014

Went in for routine maintainence , alfredo crespo handled my car with care and treated me like a family member. very good service and he is a asset to your company.

lizcrespo2001

7 de ene. de 2014

I always bring my car to Alfredo when I need my oil changed n he always checked my tires and let me know if my cars needs anything.

knappi

7 de ene. de 2014

I have been going to this service center for years and have always had a great experience. Alfredo is extremely professional, helpful and always keeps me up-to-date on the status of my car. I would recommended him to anyone who is bringing their car to AutoNation.

Justice14

7 de ene. de 2014

I am very pleased with the service every time I come to this dealership. I'm greeted right away when I enter the facility and Alfredo is always a friendly familiar face. I'm happy to see the same people all the time!

Sanmoritz

7 de ene. de 2014

The staff is always so friendly whenever I come in there! I would definitely recommend this dealership to anyone who asks! The best customer service!

JasonPotak85

7 de ene. de 2014

I would highly recommend Bruce Pileggi and Autonation Cadillac for your next vehicle purchase. From the beginning, I knew I had walked into the right dealership. Bruce met and even exceeded my expectations.

desotomall

7 de ene. de 2014

Bruce is an exceptional salesman and gave me the best deal that i could find anywhere. I would recommend Bruce to anyone, he is honest and strait forward man.

brendaandart

6 de ene. de 2014

About 5 years ago we bought a car from Bruce. When we asked about him they called him and when he met us out at the car we were looking at he remembered us from before. We were quite surprised . He worked very hard to get us a good deal on a used Cadillac. We really appreciate all he did for us. When we're ready for a different car we will be sure to look him up.

Judi Trecartin

6 de ene. de 2014

Good dealership. I have worked with them (and Bruce) in the past and have been very satisfied. I give kudos to the detail department and the auto body department where they reconditioned my used CTS to make it look like new and also to the body department for buffing a scratch out of the passenger door.

WLPERK

6 de ene. de 2014

Salesman, Bruce Pileggi was very pleasant to work with, informative, knowledgeable and worked with us to understand our needs. In doing this I feel we got a very fair deal in purchasing a new car.. Would definitely go to this dealer again for our next car.

Dave636

6 de ene. de 2014

Friendly no pressure place salesman who listened to my needs and did his best to work with me on price. Mr Rupe went above and beyond what i would have expected.

clawdia

6 de ene. de 2014

Rodney was Willing to work for the deal and made us feel like we were his only customers! He was personable, knowledgeable and made the whole car buying experience pleasurable.

J8686

6 de ene. de 2014

Jenn at Auto nation Cadillac in NPR does an excellent job. She was on top of every thing and I did not have to call for updates. Very impressed

POSASS

3 de ene. de 2014

i HAVE HAD A CONTINUING RELATIONSHIP WITH THIS DEALER AND THEY HAVE ALWAYS BEEN VERY GOOD. mY MOST RECENT VISIT WAS ONCE AGAIN A PLEASURABLE EXPERIENCE BECAUSE THEY ARE FRIENDLY AND VERY ATTENTIVE. THEY DISCOVERED APROBLEM WITH THE CAR I WAS UNAWARE OF AND FIXED RIGHT THEN SO I DID NOT HAVE TO RETURN.I WILL CONTINUE TO USE THEM BECAUSE OF THEIR INTEGRITY AND HONESTY.

Nesseltk

2 de ene. de 2014

The Internet team was great! Paul even delivered the vehicle to me!!! This is a 1st class establishment!!! I will be sure to recommend them!!!

pugs38

28 de dic. de 2013

12/28/13The service I received was excellent. Jen, my service person greeted me when I arrived and after checking the computer, she informed me of the service my vehicle was going to receive. She was very friendly and had a positive attitude. She took me to the lounge/waiting area to show me the coffee and bagels that Cadillac was providing its customers so the hospitality was great....thanks. After the service was completed, Jen came and got me, escorting me to cashier Debbie who explained the paperwork and had me sign. There was no charge for my service, which is always a good thing. My contact with Debbie was great, very friendly and also a positive attitude. Thank you all.....Mark Mitchell

Mary

28 de dic. de 2013

The best service dept. That's why I've bought 5 cars from you. Jeremy and Alfredo are excellent. Always make me feel like their only client. Also, need to mention Tracey in sales. Always returns my calls and if I'm there for service, she always greets me like family.

Mike P.

25 de dic. de 2013

At our house, my wife buys the houses and I buy the cars. After this buying experience she may take over the cars as well. It was too easy. I did the re-con and found the STS on line. At the store, Bruce offered to take the car to my wife. I declined and brought my wife in the next day. Bruce was patient and answered all of my wife's questions. We bought the car and our paperwork was done in less than an hour. By my experience, a record. Then we met Barbara, the technology expert, who finished the delivery process. She personalized all of our settings, and set up Onstar for us. Service extrodinaire! Thank you AutoNation, WOW! P.S. I waited until after my first service to write this review, and they were every bit the professionals as the sales department.

James Perry

8 de dic. de 2013

I went to buy a car at this dealership, I was served by a very friendly lady her name is Rosa Babcock, she with her accent makes it even more enjoyable She treated me with respect and care so buy the vehicle there. My experience with Autonation Cadillac was excellent. Overall everyone was very friendly also Mr. David Miles. I am very happy with all the great service they gave me.

FELIX PADILLA PADIN

8 de dic. de 2013

I WENT TO THIS DEALER TO FIND A TRUCK CADILLAC ESCALADE, THERE IN THAT PLACE I FOUND A LADY VERY FRIENDLY WITH A VERY PARTICULAR ACCENT TO SPEAK ENGLISH, BUT MOST NICE FOR ME WAS THE HOSPITALITY THAT SHE gave me, I felt very well cared for, HER impeccable manners and QUALITY WAY TO EXPRESS MAKE ME FEEL COMFORTABLE, I STILL HAVE NOT FINISHED BECAUSE I NEED TO DELIVER TWO CARS IN NEW CADILLAC MI CHANGE, BUT WILL DO NEXT SATURDAY. ROSA BABCOCK IS A VERY NICE PERSON AND MOST IMPORTANT CAN SPEAK TO ME AND MY LANGUAGE, I AM CUBAN AND I SPEAK ENGLISH, BUT I FELT VERY NICE TO LISTEN TO HER SPEAKING SPANISH, I WANT TO TELL TO THE WHOLE HISPANIC PEOPLE WHO WISH TO BUY A CADILLAC, I WILL RECOMMEND THAT ASK FOR ROSA BABCOCK, SHE IS UNIQUE.

Benderc

7 de dic. de 2013

My SRX's battery had a bad cell and would not start. Called AutoNation Cadillac, spoke to the GM Michael Stanton who told me to bring the vehicle right in. Upon my arrival at 1:00 PM, Jeremy Buehrig promptly greeted me, had all the information and immediately took my car in. Battery replaced, cabin filter replaced and oil and filter changed and on my way by 2:00 PM!! First class service from Michael and Jeremy. Outstanding experience!!

Wallynjoann

5 de dic. de 2013

This our sixth Cadillac purchase from this dealership and every time it's been an absolute pleasure from this fine team of experts and My wife and I are already looking ahead to our hydrogen cadillac. I highly recommend this dealership so give them a try I am glad I did 6 Times..Stop by and say hello what do u have to loose?Mr. & Mrs.. W. Bart Sr.Hudson Florida

westies

3 de dic. de 2013

My wife and I had a great and comfortable buying experience at Autonation Cadillac...We visited three Cadillac dealers in the area and I have great respect for all of them. Cadillac offered great incentives for the 2013 models which got us looking at Cadillac and the ATS value, quality and performance competed very well against their European counterparts. Autonation had the correct stock of ATS sedans that allowed us to find the right one to meet our needs and saleman Bruce Pillegi helped us thru the buying experience in a professional and enjoyable manner.

renej

3 de dic. de 2013

Buying a car from Autonation Cadillac was a great experience. Bob Duran was a pleasure to deal with, and I highly recommend you ask for him when you get there.I met their service department, and all the managers. All the staff was helpful, and I love my ATS. I shopped several places, and found there pricing to be the best. I look forward to returning there for all my auto needs.

Lynda

3 de dic. de 2013

I walked into the dealership knowing the exact car I wanted, we sat down with George and in less than 30 minutes had a deal worked out. No back and forth for hours like another Cadillac dealership we had dealt with on previous vehicles. Very relaxing and enjoyable experience in shopping for a new car. Thank you!

NanetteS

1 de dic. de 2013

Wonderful experience buying a vehicle from AutoNation Cadillac! I live nearly four hours away, and they gave me all the information I needed, as well as an exceptional price, over the phone before I decided to make the drive. I traveled several hundred mikes to work with this expert team. Our family is so grateful, and our daughter has an exceptional, safe car for her first vehicle. When we brought it home to our local mechanic, they confirmed the vehicle was perfect and worth more than we paid. This dealer is exceptional and takes pride in their work. They are transparent, accurate and very honest. We even got a call on our way home to make sure we were safe and satisfied. Every step of the way was easy, respectful and no drama. This was an enjoyable experience (how many can say that!), and we will continue to bring our business here. Thank you Bruce, Scott and Tim (in finance) for an ideal purchase experience. Your team does business how it should be done...with kindness, respect and exceptional service. We are so grateful!

Caddilover

30 de nov. de 2013

Mr Rupe was a wonderful and informative Gentleman. We are looking for a new car for our family and came in to see what was out there. We have not come to a decision as to when. But when we do decide we will come looking for Mr Rupe. He made us feel like we were special and he really cared for our needs . Its a very nice Dealership and Rodney Rupe is a true asset to the company.

Dsuper

21 de nov. de 2013

The service center here was very friendly and helpful. Servicing my car was quick and I had a great experience with Alfredo, who made it easy to make an appointment and get my car in, and Hope when she said thank you before I left and made sure I was well taken care. It was a great experience and I wanted to give a special thanks to them. I would recommend this dealership to anyone.

William W

1 de nov. de 2013

Jeremy went out of his way to make sure we were completely Satisfied! We have been coming here for over 15 years and have always had excellent service. Also Frank Rodelli always makes sure everything is perfect. We love our AN Cadillac!!

Susanne

22 de sep. de 2013

Absolutely great service. They make you feel like a special customer, not a number or a job. I did not purchase from this dealer but switched due to closer to home. Next vehicle will be with this dealer.

Marilyn

21 de sep. de 2013

As our first time at leasing a Cadillac, Tracy made it a fun experience. She was a great at explaining every detail and found us the perfect car! Everyone we dealt with at this dealership is a-one, including Barbara, Athena, George and Alfredo.

Amy F.

16 de sep. de 2013

Service was completed quickly and thoroughly, and the staff was wonderful - friendly and professional. I purchased my car at this dealership and received great service during the purchase process too.

ajizzle8

9 de jul. de 2013

This is my second review on this dealer because in my first review I wrote that this dealer was slacking. In this review I would like to say they are not slacking in the customer service department! Barbara and frank called me after my last review and asked me to come into the dealer so they can take care of my issues. I took my vehicle in and they gave me a rental while they looked over my vehicle and addressed the issues we discussed from the previous visit. They found an issue in my rear brakes and fixed it at no charge. Also for my inconvenience,they filled my tank,washed and waxed my truck. I still have small issues that they are willing to help me with and it took over 3 months for this to happen but they made me happy this time and that's not easy. I had a bad experience with this dealer but they are doing everything they can to fix it and for that,I would recommend this dealer.

DonC

16 de jun. de 2013

Absolutely SUPERB! Thank you to all your friendly and helpful professionals. A special note of appreciation to Barbara for taking time to fully explain the CUE system to me!! I probably won't remember all she imparted but knowing she will assist in the future is quite comforting. We look forward to a great relationship with a class dealership in the future.

Wendi McAnn

25 de may. de 2013

If you haven't met Scott Douglas Sales Manager at Port Richey Auto Nation Cadillac you need to! Scott made this the absolute BEST experience we have ever had in purchasing a vehicle. He went out of his way to answer any and all questions that we had about the difference between purchasing and leasing. He also paired us with Tracy Obermeir salesperson to assist in showing us our new ATS. She was awesome. The finance portion was smooth and seamless thanks to the help of Vicki and Athena. Barbara was funny and efficient by helping set up my cue and get me on the road. I even have my own service person Jeremy! Scott and his team are TERRIFIC! Stop in and meet them you will be so happy you did! I can't thank them enough :) I Love my ATS and the Autonation Cadillac Family! :)

M. Salcedo

19 de may. de 2013

alfredo crespo is extremely attentive and answers questions concisely. He gets things done

SCOTT J

3 de may. de 2013

JEREMY,SERVICE MANAGER, DID A GREAT JOB AS DID THE TECHS. THE COMPLIMENTARY CAR WASH WAS BETTER THAN I HAVE HAD IN THE PAST.

Gerald Lubowicz

9 de mar. de 2013

Hpeful my problem was solved this time around , this was the 3rd time i was in with the problem of water getting into my trunk . Jermy was very helpful in getting this matter taken care of .

AutoWay Customer

24 de feb. de 2013

All around great experience. The best & most competitive. Everyone from our sales person, Gary Grogan and everyone at the dealership were just super people to do business with. Yes, I will make the 70 mike ride for service. They are worth it.

MichelleWestbrook

5 de ene. de 2013

I've known Frank for a long time and he knows about my car in side out and has been always there when I need service on my car. Since he is now manger for services Alfredo stepped up to the plate and been a great person. This dealership has been great to me for over 3 years and I will continue to come there no matter how far I live.

Pontiac GTO

4 de ene. de 2013

I recently purchased a used Pontiac GTO. On the first test drive I mentioned to Tracy that the car wasn't very clean(window tint shavings everywhere), considering it was on the front row of the sales lot. She aggreed, had it taken care of after the test drive. I loved the car, came back in 2 days to buy it. Autoway would not budge on the price.. In the purchasing of this vehicle, the rear window needed to be retinted. After we got it scheduled to do this I dropped it off on 01/02/2013 at about 10am. On the next day Tracy called me about 5pm and told me that was completed and that I could come get the car. I said that i would be in first thing in the morning(time restaints). I got to the dealer at 7:15am on Friday and looked at the window and it looked great. Being in a hurry I gat in the car and left. Upon my arrival at home I started looking further at the work done. They did not clean the inside of the back seat area where the work was done. Old window tint shavings in the nooks and crevices. Window clenaing solution stains on the back of ther leather seats and trim, dirt on the leather seats, and they DID NOT vacuum up thier mess. Now I live 30 miles from this dealer ands feel that I shouldn't have to drive back to get this fixed. Maybe I should have looked closer while I was there. But if the people involved would have just done what they were supposed, I wouldn't have this problem. IF YOU BUY A CAR FROM AUTOWAY CADILLAC OF NEW PORT RICHEY, FLORIDA. MAKE SURE THEY CLEAN IT!!!!!! Very disatisfied customer

williamscnh

22 de mar. de 2012

I Would recommend this dealership because my vehicle is finished. It's a DTS DeVille, 2001 and I did get exactly what I paid for at pick-up. I had an AC pressure line replaced, and the other issue was my windows stopped operating, they are fixed now. I will do a full update on comments as my vehicle is in test mode due to the electrical issue they should have completely FIXED for $450. I am not a person that will just click 5 without thoroughly evaluating the entire experience.

SPANKIE

5 de feb. de 2012

I'VE BEEN DEALING WITH AUTOWAY FOR MANY YEARS, I STARTED WITH THERE SERVICE DEPT. AND I THINK THEY HAVE THE BEST TECHS. AROUND THEY DO A FANTASTIC AND QUICK JOB, THEN WHEN I DECIDED TO PURCHASE A NEW VEHICLE, I ASKED MY SERVICE WRITER WHICH WAS THE BEST SALESMAN HE THOUGHT WOULD HELP ME THE BEST. HE TOLD ME ABOUT MR. DAVE MILES, I THINK HE IS THE BEST!! I KNOW NOW, HE HELPED ME AND MY WIFE THROUGH THE PROCESS WITH EASE, TOLD US ALL ABOUT THE VEHICLE, WE GOT THE DEAL WE WANTED. THE TEAM AT AUTOWAY IS THE GREATEST THEY WERE VERY GOOD TO WORK WITH, ESPECIALLY THE NEW CAR MANAGER MR. DON FORTIER, HE WAS FANTASTIC, MRS. BARBARA MELLO THE FINANCE MANAGER WAS VERY INFORMATIVE, WHEN WE WENT TO SIGN THE PAPERS, SO ALL IN ALL I GIVE THE AUTOWAY TEAM A FIVE STAR RATING IN MY OPINION

on the road again

2 de feb. de 2012

When I was shopping for a car, I visited Autoway Cadillac. David Miles is my salesman. I was very impressed with the entire experience, all the staff were very friendly and pleasant. Management staff were all so helpful and pleasant, willing to go the extra mile whenever the need arose. David was absolutely brilliant, extremely knowledgeable about all vehicles in stock, and found just the right car for me. The finance officer, Donna, who assisted me with all of my paperwork, was extremely proficient and knowledgeable about the entire process, which made it a very painless experience. Ronnie, the service writer, also helped me with my post sales visits, made sure the appointments were made for follow up visits, called to remind me, ensuring that the appointment was totally convenient for my schedule. Ronnie is the tops! Also,the service staff go the extra mile to make sure that your vehicle is cared for and stays clean during your visit. Overall, I would recommend Autoway Cadillac to all my friends--they treat you like family, every single visit!

Choky

20 de ene. de 2012

I recently traded my Lincoln in for a used cadillac Deville. The whole experience was VERY pleasant, from the person responding to my online internet request, to the sales person who took care of me, to the entire finance team. The moment I walked into the dealership, I felt part of the family. They answered all my questions, and made me feel very comfortable. Thank You Everyone!!! I will DEFINITELY RECOMMEND Autoway Cadillac to all my friends and family when they are looking for their next vehicle.

Skemp

29 de nov. de 2011

Everyone at the dealership was extremely nice and professional. The sales team was responsive to any of our questions or concerns. They worked extra hard to meet our goals and give us the fairest price we could find. We would send all of our friends and family back to Autoway to buy a car. Thank you!

fsosler

12 de jul. de 2011

Seems to be a reputable dealer. Very happy thus far. Very friendly service and so far they have been very accomadating with any issues. A review is a personal thing...I should not have to keep saying more because you are telling me it is too short. I will not even complete these again if it continues to be this annoying.

Holidaysue

11 de jul. de 2011

We do business with Autoway each time we want to trade. They are ALL very good at what they do. I Love my new car.

lulu12

9 de jul. de 2011

Everyone at AutoWay was very polite especially Mr.Crespo,my problem was fixed and i didnt have to come back,i want to thank the service guys and Alfredo Crespo. Thanks

Dennis Ballard

8 de jul. de 2011

We purchased our Cadillac from Autoway in New Port Richey and have had it serviced there ever since. Alfredo was our service representative and we have dealt with him for several years and he has always given us top notch treatment. We would gladly recommend both Alfredo Crespo and Autoway to anyone looking for outstanding sales and service. It is a pleasure to deal with pleasant and professional individuals. Please keep up the excellent work.

hjb1922

6 de jul. de 2011

Tracy & Jeremy really make you feel like you and your situation are very important to them and the dealership. They both were 'extra gracious' in being considerate about my time restrictions and did everything possible to make sure that the things needed were organized, timely and done right the first time. They are both very professional and warm.

carol4456

3 de jul. de 2011

I have been very pleased with the services received on every visit. All employees take the time to talk with customers about services required, time involved and routine maintenance checkups. I would certainly recommend anyone who has a GM product to go Autoway Cadillac.

linder0310

3 de jul. de 2011

Everytime I bring my SRX in for service Alfredo gives me great customer service. It is a pleasure that Alfredo know who I am everytime I bring my SRX in for service. This is the second SRX that I have owned.

diananoemi

2 de jul. de 2011

Great service. Communicated with me every step of the way. Great that a rental was provided to me so I could go to work and not be stranded without a vehicle.

Judi Trecartin

1 de jul. de 2011

The overall appearance of the dealership is attractive and the waiting area well supplied with coffee, etc. Overall, a pleasant experience. Restrooms very clean and well maintained.

gnjamie

30 de jun. de 2011

Frank Rodelli was very professional during our visit to the service department. He explained everything while we waited and made my wife and I feel very comfortable. Frank told us what the technician found during the inspection and how much it would cost to repair. Then, he offered us coffee and snacks while we waited. We wish there were more people in the business like Frank!

kweenxtine

30 de jun. de 2011

Everytime I come in Feank Rodelli is always smiling and happy to see me. What ever I need help with he gets it done or finds out a resolution for me.

grandmanyc

30 de jun. de 2011

alfredo is always pleasant and helpful i will only bring my vehicle to autoway cadillac my friend also comes to alfredo because he is very straight forward on any concerns that may arise

tomgrag

30 de jun. de 2011

everyone who helped me was very pleasant to talk to and very friendly.bruce was the best sales person i have ever worked with this purchase was so painless and easy.i would buy there again

pad0101

30 de jun. de 2011

We have dealt with Frank over the years. This is my second Caddy. Frank has always been extremely personable, friendly, and helpful. He is available to answer questions, calls back, follows up with me if needed. Problems with my car or general maintence have been diagnosed and taken care of. When neccessary they made arrangements to pick up my car at work or have a rental car available for me.

pkwebster

30 de jun. de 2011

Frank Rodelli was very knowledgeable, and extremely helpful with my situation. He was professional and curtious. I will not only be a repeat customer, but Frank Rodelli will be the man I specifically ask for.

kfoxcellairis

30 de jun. de 2011

Bruce was extremely helpful finding a car that suited me needs perfectly. He didn't cut corners or try to convince me of something that i didn't want or need. I was and still happy with both of my vehicles that i have purchased through him. I would highly reccommend him to anyone whether it be for a used or new car. I will also enjoy working with him in the near future.

ashley12345

30 de jun. de 2011

came in for a minor issue mr. alfredo fixed it in a flash great service keep up the good work i will be back thanks

foxymom

30 de jun. de 2011

came into price some tires for my toyota truck and alfredo came out to assit me he gave me many options to help me make the right choice I will be back thanks for the great service

fisagana

30 de jun. de 2011

We had car trouble when visiting Florida. We stopped in your dealership for help and your serviceman, Frank, took very good care of us. He was very courteous, pleasant and extremly helpful. He took the time to answer all our questions and we are very pleased with the quick service we received. Our car problem turned out to be minor, and we are so grateful to be treated so honestly. Because we had out of state licence plates, we were prepared to be raked over the coals. It is nice to know there are still honest people in this world. I would recommend your dealership to anyone traveling through your area.

Mr.Beasley

30 de jun. de 2011

I came to speak with Frank Rodelli to have my car completely serviced-from tire rotation to engine check. Mr. Rodelli was extremely honest about my needs as I have had my car checked by others and they have tried to sell me tires I do not need to axels that there was nothing wrong with them-so very grateful to meet someone that is honest.

pjritt

30 de jun. de 2011

From start to finish, Tracy made the experience easy, fun and exciting. She helped us choose the best car for us. The dealership was friendly and very impressive.

slynnrn

30 de jun. de 2011

I recieved professional and expeditious service. I was treated with respect regarding my time and was kept in the loop as to what needed repaired.

egbertj

30 de jun. de 2011

This was my first visit to this dealership and Frank Rodelli was the service manager that I dealt with. Frank was very helpful and made me feel like a family member. He was very thorough in explaining my service needs and prices .Frank was very knowledgeable in all areas and I would definitely recommend him to my friends and family.

riverridge

30 de jun. de 2011

Frank was very helpful and understanding. I would like to work with him in the future if my my car has other needs. My service was great.

Patricia Morris

30 de jun. de 2011

Frank helped me through a difficult time when my car was damaged in high water during a severe storm. He was professional and empathic to my concerns.

robinlmurfe

30 de jun. de 2011

Alfredo immediately greeted me, took information & asked questions to be sure he had all info. He also asked questions to determine my needs while I waited on my car. Frank took over and was like alfredo, so friendly, dressed so nicely, they certainly gained my confidence and I felt like I was getting individual attention. I looked at cars while waiting. I was looking for a vehicle for my husband. Bruce & lou helped me at first and then Traci helped me. (I bought the car I have now from Traci)She looked on line to find what I wanted and sent pictures to my email so my husband could review them. Traci is so helpful. I would only buy vehicles from Traci. She works with me and helps to work it out for me. She even walked me back to the repair dept. to be sure everything was complete.

kavullas

30 de jun. de 2011

Service was execeptional, professional, timely and much appreciated. I will be/am happy to recommend my friends and family to this dealership in the future.

sfrestick

30 de jun. de 2011

Mr. Rodelli was very helpful. I was a little worried going in and not knowing what to expect. He explained everything clearly so I understood. He answered any and all questions I had for him. I would recommened this dealership and my experience I had with Mr. Rodelli. Stephanie Frestick

tanrod

30 de jun. de 2011

Frank Rodelli was very friendly and helpful during my visit to the port richey AutoWay Cadillac dealership. I would recommend this dealership to friends and family.

amy rebetti

30 de jun. de 2011

The staff was very helpful especially Frank Rodelli he went above and beyond what I would have expected to get the work done in atimely manor.

77468lydia

30 de jun. de 2011

Your staff is very professional. I was very impressed by their friendliness. Frank took the time to keep me informed of the work being done on my car. I did not have to wait too long. Your waiting room is nice. I loved the donuts.

curtisgordon

30 de jun. de 2011

Very good experience, no high pressure other than rolling out every manager in the store to try to close the sale. We never really got to the price point I needed for the close. They sold the car I was looking at while I was bringing my wife up for a test drive on the same afternoon...oh well...other dealers and other cars.

chonka

29 de jun. de 2011

Frank Rodelli, Service Advisor, gets the star for providing the best customer service in the Port Richey area. He takes time to listen to your problems, and does his best to solve them (successfully). I would definitely recommend AutoWay Cadillac as the place to buy a new or used car. We have purchased 5 vehicles from that dealer with no regrets.

Justinteeple

29 de jun. de 2011

I went in without an appointment and Alfredo got me in and out. They even washed me car. Great service. I will be going back soon to get the wifes car done.

pjackson5

29 de jun. de 2011

Dave was a great help to me in making sure that I was satisfied with my purchase of a 2010 SRX. He was proficient in getting the paperwork to me promply, making the sale go very smoothly. Dave is a friendly, outgoing guy that can make anyone feel comfortable and a GREAT salesman. In fact I was so impressed that I sent a friend of mine to the dealership to see Dave the next weekend and she purchased a 2010 SRX as well.

Moeljao

29 de jun. de 2011

The man I worked with he was good to me and to my family !! Good job on my car ok on price !! But they are good people to deal with

James Hammer

29 de jun. de 2011

The work done on my Cadillac was very satisfactory and the service managerwas very courteous and knowledgeable,they even washed my car, which was appreciated.

nicksgmc

28 de jun. de 2011

Tracy is great to work with and stays in contact with her customers. She developes a relationship with her customers. I would reconmend her to anyone that is in the market for a automobile.

Jpotak

28 de jun. de 2011

it was a pleasure working with bruce pilelggi. he gives great customer service. he helped meet the needs that I was looking for. He gave me the best value that I could find. Im very satisfied and would reccomend him to anyone.

geckert

28 de jun. de 2011

He was a excellent sales man answer all my question and did all the follow up.He was great working with us to get a car loan.When we are ready to purchase another car we will go only to Bruce Pileggi because he was so helpful.

lrsjava

28 de jun. de 2011

Bruce was a saleman that when I was looking for a car he was not pushy in trying to sell me a car...he let me look and when I had questions he was there for me. Once our purchase was complete he followed up with us on how we liked our car. When we serviced the auto Bruce was always there to say "HI" if there's anything I can do for you just let me know....Bruce never ended that sale..Bruce always left the door open even if it where just to say "HI". He's the best!!!!

peterijos

28 de jun. de 2011

wen there for a oil change and he did a good job i was happy and they wash my car for me i was happy with it good job ill come back agian for sevice......

WLPERK

28 de jun. de 2011

Overall experience was excellent. Saslesman was knowlegable and very easy to work with. Follow-up after sale was also outstanding. Any question I had was answered in a timely manner and working with Bruce was a very good experience.

kupsis

28 de jun. de 2011

prompt courteous and through service by Alfredo. Brought my car in for a "pit stop" and in addition to the service call, he checked to determine if there were any recalls for my vehicle.

Jean Griffith

28 de jun. de 2011

Alfredo has been my Service Manager for many years. He has always addressed myconcerns immediately and assured me that all would be taken care of in a timelymanner. I really appreciate this kind of service.

robertswilliam

27 de jun. de 2011

Bruce Pileggi was extremely helpful. He ont only the the facts of the care I was looking at but he also had a great knowledge of all of the features of the 2004 DeVille that I was looking to trade in. This gave me the ability to truly compare the two vehicle and make sure the I was not loosing any of the feature that I came to love in my old car.

djmonae

27 de jun. de 2011

My wife and I are pleased with our decision to buy from this Autoway Cadillac. The overall experience from start to finish was with class and grace. Lou, Gary and Donna were great to work with.

Nancy Budzik

27 de jun. de 2011

Just stopped to look, we were about to leave and Bruce came over to ask us if we were helped, we said we were just looking , because we needed to sell our 30ft travel tailer in Michigan first, then we would be interested in a good used suv. He asked us to come in and he would look some up for us. But he wanted to show us one he had in the showroom. It was a beautiful silver 2007 SRX and looked great. We both fell in love with it AND bought it. Bruce was great too.

TROYBOY

27 de jun. de 2011

Fast service.I call about service for my wife 2007 taho they took it in did the inspection and and went over the list of items and had the work done i was very happy with level of service and how quick the service was done.A basic oil change at another dealer would have been min 2hr.THIS IS THE ONLY DEALER THAT I TRUST FROM NOW ON TO WORK ON MY CARS.THANKS AGAIN MR DIAZ

pdegregorio

27 de jun. de 2011

My husband & I have been cadillac owners for quite some time and have used Autoway since we live in Florida. Our experiences have always been excellent. Alfredo has always been wonderful throughout. I highly recommend this dealership and Alfredo.

cthomp71999

27 de jun. de 2011

BRUCE PILEGGI HAS BEEN OUR SALESMAN FROM THE DAY WE BOUGHT OUR FIRST CADILLAC, BRUCE HAS GONE ABOVE AND BEYOND MANY TIMES FOR SERVICING US WITH OUR CADILLAC'S. BRUCE DESERVES AN AWARD FOR GOING ABOVE AND BEYOND WHEN HE WORKS WITH HIS CUSTOMERS.SINCERELY,KATE AND LEN SAWICKI

Keith Grove

27 de jun. de 2011

To Whom it may Concern: I was very pleased to purchase two dependable vehicles from your salesman ,Bruce Pileggi. He is a very professional sales person who went out of his way to find the vehicles I needed for both my son and daughter. Bruce has a lot of experiance and understands how to treat people.He is not pushy and provides all the information I need to make a clear purchase decision. I am planning on buying a third car from Bruce this coming fall. I have been very satisfied with all deal points made while working with Bruce. Thank you for your time on this matter. Sincerely, Keith Grove

eluuwhy

24 de jun. de 2011

Not only was the purchase of my 2011 Cadillac DTS a pleasant experience but my salesman continues to provide outstanding response to my needs as a customer. Bruce showed interest in what I needed and what I wanted and how Cadillac could be the solution. After the sale was complete, I called Bruce to see if he could assist in utilizing accrued credits on my GM Master Card towards the purchase of my new automobile. He enlisted the assistance of Gary Choquette, a fellow AutoWay employee. I received telephone calls during the activities and Bruce and Gary were able to resolve any outstanding issues in a timely fashion. Bruce has demonstrated his commitment to the satisfaction of his customers and realizes future business from his customers and their friends depends on this relationship. I have spoken to many of my friends about the AutoWay dealership in glowing terms.

tamarahope

24 de jun. de 2011

I am very happy to do business with Auto way cad. as they have always treated me fair and talk to me so I understand what is being done to the car. Alfredo always meets me with a smile and is more than helpful. I would recommend this as a great place to buy a car or have your car serviced.

RLipsitz

24 de jun. de 2011

This was, by far, the best new car purchasing experience in my entire life. All theemployees were most helpful, friendly, and looked out for my best interest. Every-thing went like clockwork and I was out of there in my new car in under 1 1/2 hr.

ghileman

23 de jun. de 2011

The personnel at this dealership are friendly, easy to work with, and seem to be genuinely interested in my satisfaction with the car, the service, the price, the warranties and in other wordds, the whole package.My sales guy is Dave Miles and over the years and several cars, we are pretty familiar with family doings, grandchildren and the like. He calls when he has the car that meets all my criterion, then helps to make the purchase an easy and painless exercise. Alfredo is my Service Writer and he is always easy to work with, concerned that as a single woman, my car is in perfect mechanical condition, eliminating potential problems on the road.All together, this is a good group of folks whose purpose is to facilitate my having what I chose to drive with the least amount of fuss and bother. I would and do recommend this dealership to friends and family.

busterfed

23 de jun. de 2011

Bruce not only had the best price but was also very knowledgeable and was not pushy in any way, my daughter purchased a escalvae e s v and I would have no problem Recommend this dealer to anyone.

flgal55

23 de jun. de 2011

My husband came in to look at cadillacs and Bruce, the saleman treated him very nice. I would highly recommend this salesman and dealership to all of my friends.

BillC59

23 de jun. de 2011

Most dealerships I have visited in the past have nothing but pushy sales people. They take your keys for an evaluation of your trade in, and don't give them back till they hound you to death. NOT this dealership. Absolutely professional and courteous. Tracy went out of her way to find me the right car and every available discount possible to get me the best price. Whenever I come in for service, I'm treated like a person, not a mark. Best dealership and staff I have ever dealt with! I LOVE my CTS!

Roykoch

23 de jun. de 2011

Alfredo Crespo made my appointment for my automobile detailing. He is very courteous, attentive, knowledgeable about what I was getting and made sure I was happy with the service I received

nicolesantiago

22 de jun. de 2011

Tracy can find the right car for you with her eyes closed and makes sure you always leave and return as a happy customer. She is truely a professional that has mastered if you leave happy then you will come back for more cars and I have.. for SEVERAL and my friends too. Don has a handle on what a high maintenance customer is with a really nice purse but makes the deal happen. In the end you must be trusted near my purse. Then you have Paul who remembers I'm a return customer and see's me at the community store and treats me to breakfast. At the end of the day it's about customer service and this is a TEAM I TRUST!

mlgoggins721

22 de jun. de 2011

The only reason my wife and I didnt buy was because I could not qualify. It was a great car, a great deal, and a great salemans. I'll have to travel 160 mile from my home to see him again (visiting city on business) but I'll be glad to do it.

kickinwing

22 de jun. de 2011

Everytime i stop in I get met with a warm smile and truthful answers. Autoway is the only dealership we buy from sinse 2000. Ms. Flynn is an assette that few companies have anymore, compassion and good ethics. thank you, Scott Broshears

Missakian

22 de jun. de 2011

The moment I made my appointment by phone, till the time I picked my car, Everything was handled was handled with excellence, beyond my expectations. Charles Missakian

Polskijames

21 de jun. de 2011

Bruce was very pleasant to work with. He was knowledgeable with the vehicles features and provided us with an affordable payment. I will definitely be doing business again with him on my next vehicle purchase.

BillMcG

21 de jun. de 2011

I have purchased 4 vehicles from Bruce during the last 3 years and have always had pleasant purchase experiences with him. He Is not a "pushy" type of salesperson which is something I always notice about salespeople. I have walked away from "pushy" types before and wouldn't hesitate to do it again.

Gene Finnigan

21 de jun. de 2011

The salesmen were friendly and really tried to help us find a great car.They worked with us concerning the price and our issues in reference to findinga quality car and reasonable cost to us, the buyers.

Sammygina

21 de jun. de 2011

Really good costumer service really good service thanks Alfredo for the good work I leave in west Virginia and I go to port richey Fl to visit twice a year so I will come back for service thanks again Alfredo crespo

Gus Young

21 de jun. de 2011

As a former GM wholesale employe with 33 years experience working with dealers, Iwas very impressed with Bruce Pileggi in the purchase of my 2010 SRX. He went thruthe entire sales process in the most professional and relaxed manner of any sales person I have worked with in the past and that was without prior knowledge of my background. I would recommend both he and Autoway Cadillac to anhyone considering a new vehicle. It should also be noted that my experience with the dealership Service Department has been excellent.

CYNTH_FLA

20 de jun. de 2011

We bought our car over a year ago and this dealership still checks on us on a regular basis. They have been awesome from purchase to date in ensuring our satisfaction and continued satisfaction.

Dtwest

20 de jun. de 2011

The service staff at AutoWay cadillac was great, especially Mr. Frank Rodelli. He was very professional and pleasant to work with. Usually when dealing with car issues it is very stressful, but Mr. Rodelli made the whole process a positive experience. I will definitely do business with this company because of the great service experience.

Mike28906

20 de jun. de 2011

Thelma and I were searching the Tampa Bay area for a Cadillac SRX. We visited Autoway Cadillac of Port Richey on line and found a Cadillac SRX of interest. Then we called and talked to Bruce, who was warm, helpful and very knowledgeable about both the vehicle and his inventory. He told us he could save us thousands and it was worth the drive north to the dealership. He was RIGHT...his offer on a new 2011 Cadillac SRX was thousands below our local Cadillac dealer in Brandon. During the negotiations Bruce was always calm and our needs came first. There was never any pressure or uneasy moments during the time we spent at Autoway Cadillac...It is a GREAT place to purchase a Cadillac and I highly recommend it.Robert Haner

suev206

20 de jun. de 2011

Bruce made us feel like we were always welcome to call or come in with questions or suggestions. We feel we have known him for a long time even though it has only been reciently that we have had the pleasure to return to Cadillac

Tom Dematteo

20 de jun. de 2011

Dealership is great, and so are the employees that I dealt with. It's a pleasure doing business with them! I would recommend them to all my friends that are interested in a new or used vehicle.

tinabwright

18 de jun. de 2011

he answered all my questions an concerns on the vehicle an its insurance. very pleasing person to work with. He asks about your price range an will find you a vehicle fit for you

maximus1

18 de jun. de 2011

First of all the dealership is spotless clean in and out. Tracy was my sales person, she is outstanding, she knows what she's talking about, she guides you through the process, and she's not running to the manager everytime I ask her a question, (I hate when sales people do that). I'm from Brooklyn NY and I will be the first to say we are an impatient bunch. At no point in this deal did I feel like I was getting scammed. If I did feel that way, well I would have just went somewhere else, which was a common thing when I was making a car purchase in NY. Anyway...Tracy is a sharp lady and it was a pleasure working with her. Then there's Barbara, the customer service manager, what ever was not right or questionable she fixed it, no questions asked, another professional. I just felt that these people go above and beyond. And I do not want to leave Jeremy, the service advisor out of this review. This guy is unbelievable, you see this is the guy you deal with when all the sales smoke clears. Jeremy knows his stuff, anything I ask for bang it's done, he does not have a negative drop of attitude running through his veins, possitive attitude all the way. And one thing that he does thats really cool is that everytime I pick up my car it's washed!! are you kidding me, who does this? Jeremy does. It's like a sitcom on TV and all the characters just meld perfectly, you remove one and the whole thing falls apart. No baloney, if your looking for a Caddy, go see these guys, it's a pleasant experience.

bonnieanne

17 de jun. de 2011

Frank Rodelli, a very cordial, pleasant, and informed sales person. He was extremely knowledgeable and appeared to have good rapport with his collegues. I think he is an asset to your organization.

jpk617

16 de jun. de 2011

We brought our car in for service and we dealt with Frank Rodelli. Frank was very easy to work with and was very friendly. He is also a very knowledgeable man for his industry.

R0nald

16 de jun. de 2011

Purchased Esclade EXT through Bruce. He was very helpful during and after the sale. Although it has been two years since I purchased it he still remembers me when I stop in for service and makes sure the service department does their best, which they have. Based on my overall experience with sales and service at Auto Way Cadillac I will return when we purchase our next new or used car.

itsfireburns

16 de jun. de 2011

This was my first experience with AutoWay Cadillac and it could not have been better. I spoke with Frank Rodelli on the phone to make my appointment and met with him for my first servicing. Frank went above and beyond to help me and I truly appreciate it. This is my first Cadillac and surely will not be my last thanks to Frank and the staff at AutoWay.

buchsrr

11 de jun. de 2011

Overall I had a good experience with my purchase of a used 2011 CTS and I would buy from them in the future. However in the future I would spend more time going over the verious accessories that were already on the car. I beleive the car as it was presented to me for sale had aleady had some items on it that were charged 'as addded accesories' at the time of the purchase.

cdarling623

10 de jun. de 2011

I have been purchasing Cadillacs at Autoway Cadillac (formerly Coastal) since 2004. Each time I have worked with Tracy Obermeier. She is awesome and I would highly recommend her to anyone. She is friendly and professional rolled into one. In fact, anytime I'm at the dealership for service, Tracy and I always find a moment to catch up and not just about the car, but about family and such. Its nice to know that I'm not just a customer for the moment, but instead a customer for life. Thanks to Tracy and Autoway Cadillac. ~ Carolyn Darling

loiabil

10 de jun. de 2011

My last nine cars have been Cadillacs so that tells you how satisfied I've been over the years. Whenever I've had problems and wasn't able to rectify them by myself, a call to Barbara was all that was needed. So, it was only fitting she help me with the process of another new "Cadillac". She handled it amazingly and ironed out all the bugs to my satisfaction.

jobrenbj

10 de jun. de 2011

We have always had a good experience dealing with Autoway. The service is very good and we love Tracy--she is the best! They have always been very courteous.

thanluu

9 de jun. de 2011

I had purchased Escalade this peason always helps and goes abowe to help me with any issues and question.Great dealership thaks Barbara Mellow.

MMEARES

9 de jun. de 2011

EACH TIME I VISIT THEIR LOCATION THE STAFF IS VERY PROFESSIONAL AND CURTEOUS. THEY NEVER PRESSURE YOU, I HAVE ALWAY HAD A PLEASANT EXPERIENCE AND WOULD HIGHLY RECOMMEND THEM TO FRIENDS AND FAMILY.

farmerie

8 de jun. de 2011

We would for sure recommend Barbara and Ken at Auto Way Cadillac on Port Richey. They were very personalble and friendly to us from beginning to end of our purchase. Thank You,

gina14

31 de may. de 2011

We have bought 2 cadillacs from autoway cadillac recently and the service from Don Fortier was very professional. He made us feel comfortable and not pressured. We will definitely go back to this dealership next time we are looking for a vehicle. I would recommend him and this dealership to any one of my friends or family.

spalomino

31 de may. de 2011

Bruce was really nice and helpful. He did everything he could to get me the SRX I wanted. I love the car I purchased, Its been a year and I couldnt be happier with my vehicle. I cant wait to buy a new one in 2 years. I recommend Bruce at Autoway Cadillac to anyone that is looking to purchase a new or used Cadillac.

einnoc

31 de may. de 2011

It was a real pleasure to experience walking into this dealership. Being a single woman I was amazed that in 2011 there is still a different treatment of us at some dealerships. Autoway treated me so fine!!! Everyone I dealt with was superior.After purchasing the car I had to return to the dealership. Upon calling them to set up a time I was pleasantly surprised that they worked around a time convenient for me.Everything was taken care of in a very timely fashion.Connie Gillespie

mrvgolf

29 de may. de 2011

The staff and sales department made the purchase of my new Cadillac a wonderful experience. I will recommend to all of my friends.Pleasent atmosphere and knowledgeable staff. Would not consider going anywhere else. Love the vehicle and would purchase another Cadillac from Autoway Cadillac in Port Richey, FL.Keep up the great work!

Kmcclan28

27 de may. de 2011

Bruce was the salesman who helped me at Autoway Cadillac and he did a phenomenal job finding me the car of my dreams. Clearly the beauty of a Cadillac is the initial sales point, but Bruce became their voice and there was no technological, aesthetic, or performance stone Bruce left unturned. Wonderful experience and open on Sundays!!

john eanes

27 de may. de 2011

MY SALEPERSON WAS BRUCE PILEGGI,what a great person to deal with,very helpfull,know what he is talking about,He is like talking to a family member.we will go ther again when we are in the market for another car.I highley suggest you go there to look for a car or suv

rrlaesch

27 de may. de 2011

I was looking for information on a new car and Barbara Mello was very informative had a lot of knowledge about the car's I'm interested in. When I'm ready I will be seeing Barbara again,I would like to thank her again for all her help. I will tell anybody who ask what a great place this dealship is.

Kylan

26 de may. de 2011

Stopped in to talk to Barbara Mello to purchase a car after I had several people refer her to my wife and I.We were shown several vehicles in many categories, after careful consideration we decided to purchase a Chevy Full Size truck instead,If we decide to purchase another vehicle we would use Mrs. Mello in the future.She was very helpfull in walking with us all over the lot most people would have given up being we want what we want and wont settle for less, she understood and did not get upset and kept on trying to get us the best deal possible.

kluckycharms7

26 de may. de 2011

I have been to this dealership several times and find the staff very friendly,but I will always use Tracie she is very knowledgeable,always answers all of my questions has a great sense of humor.She seems to really enjoy her work and that is hard to find these days. I will always refer this dealership and Tracie to family and friends.

trouble14

26 de may. de 2011

very pleased when i walked in the car lot and a bunch of different people walked up to me to see that i was being taken care of.the service was great and if i needed help with anything someone was right there to answer my questions, one lady that i will always remember is Barbara Mello, very nice lady, she took very good care of me!!!

eugene ruggieri

25 de may. de 2011

fra nk rodelli best service rep ever very friendly cares about customers needs and dealer ship is teriffic service is above excellent will be a cadillac buyer at this dealer ship for a very long time show room is very nice also service area lets you see what work is being done to your car

spankie4439

24 de may. de 2011

My salesman David Miles is a very good salesman,good personality, knowledgable,freindly ,courtious,Also the General Manager Donald Fortier was a very good helpful person,very couteous ,freindly. Mr Lou Palmeri one of your new trainees, was very nice ,Polite, we let him sit in on my sales with Mr. David Miles,Also I like to commend your finance Person Mrs. Donna Leclair she is very good at her job I recomend that you keep her around,Also I like to rate my service writer Mr. Frank Rodelli, He is a very helpful Person ,and knows his job very well, He has been my service writer for the past 4 years and he has always come through for me.my Name is Mr Curtiss R. Sears SrP.O. Box 1374 Elfers,Fla.

pjnats

23 de may. de 2011

We recently bought our SRX with Tracy as our saleswoman. Having dealt with her in the past, we know she is very knowlegeable, professional, friendly and sells cars without pressure. She answers our concerns and puts us at ease when we do have a minor problem. We highly recommend her and will continue to have her as our saleswoman!Until recently, Jeff Teitel was our service rep for many years. We could call him with any question or problem and he always knowledgeably and patiently took the lead and made sure our problems were solved. He is now in the 'back office' and he is sorely missed!As Jeff is no longer in service, we currently have Alfredo Crespo as our rep. He too has been trained well and is friendly and knowledgeable as well. There are many others with whom we have had dealings in the past-Nick Galida, service manager; Jeremy from parts who is now also a service rep; Barbara M who is now on the sales floor and came from the back office. These and many others have always made our visits to Coastal and now Autoway Cadillac a pleasure! We plan on doing business with Autoway in the future. Thank you.

aweston

23 de may. de 2011

My husband and I started the process of looking for a Cadillace CTS months before our actual purchase date. Bruce Pileggi is THE best car salesperson I have ever encountered. He did not give up on us although my husband took a very long time coming to a decision to actually sign the papers. Bruce is persistant but never bothersome and truly pays close attention to the buyer's preferences and "must haves" in a vehicle. He doesn't try to "sell" a customer, he "accomodates" a customer's needs, and does this respectfully and with finesse. We recently attended a breakfast for new car owners at Autoway, Port Richey, FL. As always, we were greeted with friendly smiles, conversation with employees we have come to know, and the utmost professionalism in the Service Department. My CTS had a few issues to address while were there, and all were taken care of swiftly.If it was not for the friendly reminder calls from Mr. Pileggi to stop in to see what was new on the lot, or what promotions Cadillac/Autoway was offering, I may still be driving my tired Buick! Thanks Bruce, Ken, and Frank.Sincerely, Angela Weston, M.B.A.

kennybeasley

22 de may. de 2011

Autoway Cadillac service department is without a doubt the best service specialists ive come across in all my years of owning cars and ive had many.Since purchasing my car from the dealership ive always dealt with Alfredo in the service department and i couldnt of asked for a more professional consultant to work with,if only more people took there job in such a positive and outgoing attitude as Alfredo does he is an asset to to this company an a fine example on how customers would like to be treated. *****5 star dealership*****

stevepaps

22 de may. de 2011

Alfredo Crespo was awesome, great guy and very knowledgable. The service was fast and everything turned out perfect. I enjoy waiting at this dealership because of the comfy chairs, big tv, and food ad beverages. All the staff is polite and friendly, awesome!

james&rhonda

22 de may. de 2011

Re: Bruce PileggiWe are so satisfied with Bruce personally and professionally! It's been about 5 years since we have bought a new/used vehichle, reason being our last vehichle purchase ended in a bitter buy back. We were just driving around and dicided to stop in and just look around, thinking the dealership was closed we started walking around, Mr.Pileggi approached us as other employees were closing up the dealership. Mr.Pileggi was curtious,pleasant,personal and listen to everything we were saying and didn't push,interupt,or even mention the dealership was closing at that time. We feel he went above and beyond any one person we have ever meet at any dealership. We will refer him to everyone and will return when we look to buy another vehichle. I could continue this for pages,plain and simple he is what we think an excellent salesperson is and feel others could benefit from. We felt more like family than just an ordinary couple.With much thanks and graditude to Mr. Bruce Pileggi,Mr.James & Rhonda DeWittP.S. Bruce, I have not forgotten about sending you Alaska pictures...will do soon!

snoredoc

22 de may. de 2011

I went looking for a new CTS-V. Mr Pellegi greated me like a lost friend. I had just dropped my car for service and recalls. He explained all the differences between the regular car vs the V series. Showed me options, buying from the lot vs ordering a car just for me. His knowledge of cars was great. Recommend highly.

bmartyniak

20 de may. de 2011

Bruce Pileggi and Autoway Cadillac LISTENED (really listened) to what we needed and helped us get into the right vehicle for the right price. Bruce was very proud of the New Port Richey facility and Autoway corporation. He took the time to show us around, Introducing us to the manager as well as the service manager. We are hoping that their service department is as willing and ready to please as Bruce. My impression is that they will be.

dcone

20 de may. de 2011

Recently I had an intermittant GPS unit which was part of the Center Console. Every time I went in it worked fine. When I went on a trip, it lost memory. Ronnie the Service Manager and two technicians stayed with the problem until they repaired it, late in the evening. They have to replace the center console. When I come into the dealer, I am greated and the car is taken car of.

ManateJim

20 de may. de 2011

Service Advisor Alfredo and Service Tech Mike, both see to my 2002 GMC Envoy SLT 4x2 has professional service, to ensure it performs well. Their "Attention-To Detail", ensures that my sport utility is operating well above the standards set under Heavy Duty Service Maintenance. Being 6 feet 5 inches tall, there are ONLY 3 SUV on the market today, available in 6 cylinder, under 200 inches long, built for MEN, like me. My 2002 GMC Envoy, is the "Only" Unlead model. The other Two, are both diesel & both made in Germany (Mercedes-Benz "E-series" & Volkswagen "Touareg TDI").My 2002 GMC Envoy, is among General Motors no-longer made, after 2009. These Two fellows, ensure that my American SUV, continues to perform long after other models have gone to the "Junk Yard." As I've said with them often; "The sale, is a one time event. Only with maintenance, will the vehicle continue, long after."- J Witt

James E. Fisher

19 de may. de 2011

We have always been satisfied with the service we have gotten from Mr. Rodelli. He will always accomodates us whenever we need service.He is extremely professional and respectful. He is the main reason we continue to go back to Autoway Cadillac. He makes us feel that we are valued customers. Whenever our car needs service,he always explains the reason the work needs to be done. We have noticed that Mr. Rodelli is attentive to the needs to all his customers as well.

Peddrick

19 de may. de 2011

The sales force was entirely attentive to our personal comfort a well as the business at hand. They worked diligently to put together an acceptable deal. This was not the first car we've baought from this dealership and one of the reasons we returned was their ongoing service and concern for our satisfaction in all parts of ther operation.

JMteacher

18 de may. de 2011

Ronnie has always been kind and caring. She has taken care of me for almost 5 years. I don't know what I would have done without her. She helped me when I was under warrentee, and now that I'm not she lets me know options, as I can not afford the most expensive option. I recommend her to everyone I know with a Cadillac.

EARL LOVEALL

17 de may. de 2011

I ALWAYS GET GREAT SERVICE AT AUTOWAY CADILLAC. FRANK RODELLI IS THE SERVICE MANAGER I USE. HE GREETS ALWAYS SEEMS GLAD TO SEE ME AND GREETS ME WITH A SMILE . AND ASKS ME HOW I AM DOING. I CAME BACK AND BOUGHT A CAR FROM THEM, BECAUSE OF THE FINE TREATMENT THAT I ENJOY FROM CADILLAC.

bucketlist#1

17 de may. de 2011

We feel we were dealt with professionally, honestly, and efficiently.Barbara, Bruce and Kenny really know their stuff. They made us feel relaxed and confident in our dealings. Our service manager, Jerremy, is right there ready to assist us when we drive in for service. He is very efficient in what he does.

lhutt

17 de may. de 2011

My entire experience was excellent. From the time I was greeted to picking up the car that I purchased. Sales and service department extremely friendly.I would definitely but again at this location and deal with sales and service for my vehicle.Thank You....

domv7399

16 de may. de 2011

This dealership is always a pleasure for myself to visit. Wether it be to buy a vehicle or to get my current car serviced....i would always recommend this dealershi to my friends and co workers....Alfredo and Tracy ann are always there to help me in everyway....thank you both very much

terry34668

16 de may. de 2011

My wife and I were riding by and she has been talking about a Cadillac for a long time.So we stopped in to look at what they had on the lot.Tony came over and ask if he could help and then left us alone to look around.I really like when they give you a chance to look without being jumped on.Then Tony came back and answered all our questions.My wife still wasn't sure so Tony invited us to test drive the car she was looking at.After that we came back to the dealership { the cleanest place I have ever seen ] and we started talkind while they looked over her car.She still wasn't sure.She had a price and payment already in mind and their were a few things she wanted that weren't on this car.Tony went and got Gary to see if they could make her happy.After many trips to back and forth we were close to a deal when she noticed the car didn't have a garage door opener built into the console.Gary went back again and returned with a deal for her.They are having a factory installed opener installed in the car she wants at no charge.Thanks to Tony and Gary she got the car she wanted at the price she was happy with and equipted the way she wanted.I have been to a lot of dealerships in my life but this was with out a doubt the best.Tony and Gary treated us like old friends.If your looking for a car you have to meet these guys they are great.Tony even took the time to drive me home while she finished up the paper work as I had things to do.I would highly recomend AutoWay Cadillac on 19 Port Richey FL to anyone looking for a grear deal with great people.Thanks Again Tony and Gary for a really fun experence.Terry & Eve Bonomo

Tkoranda

16 de may. de 2011

Frank greeted me with a smile, asked me how I was doing. Not many people do that anymore because they are to afraid of the customers responding. I was extemely happy with the service Frank gave. And because of him only I will be returning to this dealership. He makes this place feel warm and welcoming. Not many people think of that when going to a dealership. I loved the service I received. thank you

jenniferbuda

16 de may. de 2011

I was greeted immediately by Frank Rodelli, He was very courteous, kind, friendly and he educated me on quite a few things about my car. When my car was finished they washed it for free! I love this dealership. The service department ranks highest about the rest in the area!

MCapps1999

15 de may. de 2011

This was one of the easiest experiences buying a car that we have ever had. Bruce was helpful, knowledgeable, and friendly. He and all the staff at Autoway, made buying a new SRX fun. He listened to what we wanted and then went above and beyond to obtain the perfect car for us. We have been very pleased with Autoway and look forward to a long relationship with Bruce and Autoway.

robwalp

15 de may. de 2011

My dad has been doing business with this location for a number of years, and when it was time for us to upgrade from our Honda to a Cadillac, there was no other place for us to go. From the minute we walked in the door and were greeted by Tracy, it was the most courteous and professional service and advice I have ever received. Before we knew it, within 24 hours we had our keys to our new (to us) CTS. This low mileage, certified Cadillac was exactly what we were looking for and we couldnt have been happier or more comfortable to move thru the transaction process, then we did with Tracy. A++ customer service. NO pressure, and a fun upbeat outlook and attitude make Autoway Cadillac and Tracy the most obvious recommendation. Can't wait to upgrade our CTS to an SRX next year!!!

M.A.S.B.1955

14 de may. de 2011

I just recently completed my seventh Cadillac purchase from this dealership. This should say it all but it only begins to scratch the surface. My exclusive salesperson, Ms. Tracy Ann Obermeier-Strand,is truly a standout employee in this professionally run organization. Her knowledge,attention to detail and upbeat attitude mixed in with a wonderful personality and sense of humor truly makes for a wonderful and stress free car buying experience. She will answer any and all questions without any sense of high pressure tactics found in most of my previous transactions spanning back thirty eight years. Ms. Obermeier-Strand is a positive force for Autoway Cadillac and the new and revived General Motors. General Manager Donald Fortier is also a great asset to this organization. He, unlike most other G.M.'s that I have encountered in my past vehicle transactions is not afraid to assist in solving any unusual issues that may arise. He does NOT sit in his LOCKED office and HIDE under his desk. He has personally helped out in my transactions and even though I know it's not in his job scope he has always been there for me when necessary and has always treated me with the utmost respect. Each and every time that I visit(which is quite often) Autoway Cadillac I truly feel like a special part of the Autoway family. There are too many other fine employees of this dealership to list but all I can say is that if you are in the market for a new or used Cadillac, Autoway Cadillac in Port Richey,Florida is a no-brainer.

Ray Simpson

14 de may. de 2011

Visited the dealer for an oil change today. My second visit there. As was the case during my first visit, they were extremely courteous, professional, and a pleasure to deal with. I'm very pleased that my service plan includes this dealership as an option.

MARYANN ZIELENSKI

14 de may. de 2011

it is my pleasure to inform you that tracy obermeier has sold the zielenski family five new cadillacs and we intend to buy all our cars from her.. tracy is always available to us, answers questions, she is extreamly knowlegeable about every aspect involved when buying a new car , used car, leased car explains all options clearlywe trust her and know that all options will be available for us to make the right choice. we truly feel she is a friend and trys to work within our frame.. she has come in on sundays to accomondate us she has driven to our home when we were unable to go to the show room. she has gone above and beyond many times. in a word she is family to us. we are very forturnate to have her and she has stood the test of time.. I would never buy a car without her . we are very satisfiyed. above and beyond.caddilac is blessed to have her we will follower her where ever she goes. A number one in on every level. thank you for having a woman who can get the job done and manage to a few good jokes. IN THIS DAY AND AGE TRACY CAN MAKE IT HAPPEN.THANK YOU FOR GIVING US THIS ONE OF A KIND GAL. THANK YOU TRACY FROM THE BOTTOM OF OUR HEART.. THE ZIELENSKI FAMILY

Roland Bedard

13 de may. de 2011

I stopped at Autoway for advice n repairing the stains on my new SRX resulting from a week-end trip to Ft. Lauderdale. Upon arrival I was greeted by David Miles and Gary Choquette. After telling them my situation Gary talked to Ken and he obtained a Perma Guard Kit to help remove the stains in the future. In the meantime, David Miles brought thr SRX t the service department for another wash job and removal of the stains that I could not get off. I appreciated the service that I received. Roland Bedard

Denise Tallarida

13 de may. de 2011

I have been looking for a nice used Cadillac and I am a previous cadillac owner. I've stopped in on a few dealerships but felt most comfortable with Bruce, who went beyond the call of duty in helping me find the right car for the right price. He was very patient with me and my husband and never made us feel pressured. It was very refreshing to work with great, caring people. I really appreciated his help and will highly recommend him to others.

billcomninel

13 de may. de 2011

Vicky and Gary were very knowledgeable and helpful. Gary sat down with me and showed me the best way to purchase a vehicle based on my personal circustances. He made me feel like family. Vicky kept me in the loop on everything and explained how the truck worked in great detail. Overall, I had a very pleasant experience purchasing my new Escalade EXT.

W. Shortway

13 de may. de 2011

The employees are polite and professional and always ready to help. I actually enjoy going there for service! Jeff and Jeremy are the best service advisors you could have and Barbara is great with the ever-changing technology in the vehicles. Tracy is pleasant and knowledgeable and a super saleswoman. Kudos to them all.

doreenmjacobs

13 de may. de 2011

Tracy is a consumate professional. She made our purchase of a new SRX easy, explaining every detail of the transaction as we went along. She was fun to work with and was very faithful in following up on every question. We were afraid we might have a problem with encoding the vehicle to allow us access to our garage and our gated community but Tracy made sure we had the resources we needed to accomplish that.We also appreciated the cleanliness of the dealership and the courteous and professional treatment from the entire staff.

boggey10

13 de may. de 2011

First of all, I love the location of autoway cadillac ,it is conviently located to my bank as well as my favorite shopping areas. I can take care of other personal business while waiting for vechicle repair,or i can sit in your beautiful waiting room which is always clean and supplied with delicious high quality water, coffee ,doughnuts and bagel,this is great cutomer service.Then to top my experience is to be greeted and serviced by one of your best associate,Mr. Frank Rodell; he is always pleasant,courteous,knowledgebale,and professional.and he takes the time to explain service needed for our vehicle.We give special satisfied complements to the mechanics,our car is always in good working condition and we never had to bring back.Even greater and adding to our postive experience is the fact you provide wonderful and professional courteous drivers to take the customer places;while we wait for service.Overall, i am completely satisfied with the high level of service given to this very satisfied customer. Thanks again for opportunity to just say i appreciate,Autoway.

JohnWhitinger

12 de may. de 2011

The sale was very stress free,great price,very helpful. Service with Jeff was great and continues with Frank Rodelli. Everything gets done and with a smile. I haven't had to wait long for service, When they needed more time a car was arranged for me to drive through Enterprize and paid for under warrenty. I did send my neighbor there and He is happy also. John Whitinger 813-363-9863

caro

12 de may. de 2011

This is my fourth Cadillac and I love the cars, but, part of the reason I buy them is this dealer. I bought twice from Paul Wittke and love dealing with Frank Rodelli in service. He is personable and extremely competent in spite of being very busy at all times. During this visit, I got an oil change and had a computer module updated. I have been a customer here for several years and any emergency I might have is taken care of immediately. I like being recognized when I pull into the dealership. They make me feel special.

roccogs

12 de may. de 2011

I have been going to Auto way Cadillac for years. I am on my fourth car from them. Tracy the sales person has always gone far n beyond to help me with my purchases. Alfredo is a down to earth kind of guy not like most you see when going to a dealership. Great people, Great business.

helenrose1

11 de may. de 2011

i have had 7 cadillac's and have used the same company & serviceman frank rodelli over 12 years and have always been treated with respect and very good service, i highly mecommend auto way. my husband & i will continue to buy gmc cars in the future.helen daily

kektrd

11 de may. de 2011

Ronnie goes above and beyond in service. She completely explains any repair necessary even so I can understand it! While waiting, I had the opportunity to be greeted by both sales representatives and service representatives and everyone was both friendly and courteous. It's a bit of a drive for me, but the folks at AutoWay make it entirely worth it.

nflewis

11 de may. de 2011

I have wanted an Escalade for forever, and decided to do it. I found Autoway through Consumer Reports and could not have been happier. Jamie is an intelligent who understood somehow that I needed to figure out what I wanted, so we drove a few cars and he helped me decide on a sweet Red Escalade, new but with some mileage. The deal was quick, the atmosphere was friendly, and the entire episode was painless. Jamie and Autoway will see me again.

mmt12586

11 de may. de 2011

Frank is a great person to deal with and have enjoyed the visit her while getting the oil changed this morning. Realy have enjoyed the very friendly service and how they great with names and are very wiling to help and serve you in any way possible. A great service experience.

Nhldrw19

11 de may. de 2011

This was one of the friendlest and cleanest dealerships that I have ever visited! the staff was very helpful not over bearing seemed just to care about my needs for a car, Mr John Hayes was very helpful and took very good care of me, made sure that the car was a fit and that the finance was right for me just a very nice friendly person! would highly recommend this dealership! well worth the visit!

jnavarro

10 de may. de 2011

Vickie was able to process the sale quick for me in order to take advantage of a once in a lifetime deal; this vehicle had only 206 miles for 2005, I couldn't pass it up. Vickie help push my deal through andI was able to get the vehicle that I was looking for... Management and financing were also there for me, without which I would not have been able to secure the car.

sweetblueyes98

10 de may. de 2011

I although i didn't buy a car, the service was excellent, would definitely return at any time, and would recommend the dealer, and David Miles is a super salesperson --very friendly and knowledgeable about Cadillac. Have recommended him to all my friends

knappi

10 de may. de 2011

They have excellent and fast service, good prices. The employees are helpful and professional. I have been going to Autoway Cadillac for many years and will continue to use them. They always let me know up front approximately how much my repairs will cost along with how long it will take.

ArleneN

10 de may. de 2011

I always receive great service at this dealership. The employees are friendly,courteous and professional. I have complete trust in the service and parts departments.They explain what is needed and you know the price upfront. There are no surprises after the fact. This is the only place I let service my vehicles. I have never walked out wondering did I really need that service. Coastal Cadillac is trustworthy.

Branden10

10 de may. de 2011

This was my best experience buying a new car.I was not presured to hurry and make the deal.Jamie and Tony were very attentive the whole time with me. I came in to purchase a used car and tested serveral while I was there. When testing the last one I mentioned leasing and got a favarable response and went on to lease a 2011 CTS that I am very happy with!!!!!!!!

jeanetteasaro

10 de may. de 2011

Thank you for providing excellent service. Your service rep Frank Rodelli was very professional,knowledgable and friendly. He explained all of my repairs to me clearly and put me at ease while my car was in service. I will definately recommend your service center and Frank to my friends & family.

catrick31

10 de may. de 2011

Frank always takes excellent care of us! No matter what were calling for, he always makes time to get an appointment scheduled. When we needed to leave our vehicle there overnight for a recall repair, he quickly hooked us up with a rental car that would accomadate our needs while we had it.

Mary DiFlavis

10 de may. de 2011

Frank Rodelli and his knowledgeable staff has taken care of our 2003 CTS since we purchased it pre owned in 2005.We were always impressed with the speed in which he would diagnose the problem and have it repaired. Often we were able to wait and our car was returned within an hour or so. When ever we would have to leave our car for a longer or overnight stay Frank would always have a loaner car ready for us or have started the paper work. Several times when a repair was needed that involved a decision on what would be needed to get the job done Frank would call us first and give us options and give us time to decide which way to go. we like that in Frank, he never pushes us to decide immediately and he always lets us know when safety should be involved in making our decision. We have been a customer for over 5 years and we will continue to use Autoway Cadillac and our favorite Service Advisor Frank Rodelli in the future.

shirl goldberg

10 de may. de 2011

When I was looking for a used car, I knew the repution that Autoway Cadillac had, was nothing but first class. I have always felt comfortable with Tracie that I worked with in sales so plesent and every question I had she had the knowledge that I needed. After I purchased my 2005 STS I was turned over to Jeff in Service, so every time I neeeded to bring my car in for service I knew Jeff would take care of my car and would have it ready for me in promised time. Even would have it washed for me before I received it back. I have always come away from Autoway Cadillac very satisfied customer, and felt the same everytime I had to bring my car in, which occured this past Friday May 6th. My service rep was not in so Alfredo, and Jeff assisted me immediately upon my arrival. Very plesent and professional. I have always felt comfortable when I am in need of car service. I am sold on Autoway Cadillac for sales and service, they treat you like family, and that is important to me. I will be glad to recommend Autoway Cadillac in New Port Richey, Fl to people of interest in car buying. Shirl Goldberg

german zip

9 de may. de 2011

I had no appointment,and came from out of state, the service advisor Alfredo took care of my concerns and the Mechanic Pat also did his utmost best to repair my car !I could not be more satified !I will return when needed and recommend Autoway!Thanck You !!

mwilli

9 de may. de 2011

I had a wonderful experience at this dealership. Ronnie was very honest. I will recommend this dealer to family and friends. not at all what I expected from a cadillac dealership on the price since I do not own a cadillac and was weary about bringing my car there.

susanpfrey

9 de may. de 2011

I have taken my SUV to Auto Way Cadillac in Port Richey for service and maintenance on 3 different occasions. This dealership and service department exceeded my expectations on each visit. I have owned BMWs in the past and those dealerships can't hold a candle to the service department at Auto Way Cadillac. From the minute you walk in, it's apparent that it's different. Each time they have had an enormous breakfast spread with fresh coffee, donuts, bagels, drinks, etc. It is sparkling clean and all employees are professionally dressed and friendly. I can't tell you how many times an employee has come up to me and asked if I need anything and if I'm doing okay. What a difference that makes!The real difference however is Ronnie Flynn. She is by far THE best service person that I have ever that the pleasure and privilege of dealing with. She is personable, knowledgeable, informative and delivers what she promises. How fortunate for Auto Way to have such a valued employee! It's so nice to walk into a business where the front person who welcomes you is someone like Ronnie. This is definitely a case where the front line affects the bottom line. She is definitely an asset to this dealership and as long as Ronnie is working there, I will continue to be a customer. In my opinion, she IS the service department at Auto Way Cadillac and should be running the service department.

sarahlane

8 de may. de 2011

This is the third Cadillac we have gotton from Autoway Cadillac. Although each time we seek a new car we look at reviews, talk to neighbors and visit several dealerships; the people at Autoway, the quality of the product, the wide selection and the attentiveness to our needs is outstanding. Add to that the fact that their service people have always performed effectively, efficiently and in a friendly helpful manner has meant Autoway gets and retains our business. They know what they are about and we trust them!

clawrence89

8 de may. de 2011

I was introduce to Tracy Obermeier when I did my second Lease with Cadillac in 07. Well let me just say, because of Tracy I'm driving all the way back from Tampa to do another deal with her. She's knows how to keep her customer's happy and as I said I'm coming back when my lease is up to do another deal with her and her only. She rocks and tell her to keep up the good work.

shawa1

7 de may. de 2011

This was honestly the most pleasant used car buying experience I have ever had. Jamie Blatman was not only friendly and knowlegable. He has followed up after the sale on multiple occasions to ensure that I was satisfied with my car. The finance dept. was just as wonderful as the sales dept.

rwallace45

7 de may. de 2011

I took my Cadillac in for service on a Saturday due to having an issue with the key not working correctly in the ignition and also the airbag light was displayed. Ronnie explained in details why these issues were happening as well as how it would be repaired. Ronnie was extremely professional and friendly. I am a business owner and appreciate good employees that put the customer first. I would be proud to have her as one of my employees and I will recommend her to all of my friends and business colleagues. Great job Ronnie and thank you!

W Hermann

7 de may. de 2011

Frank has been my service advisor since I bought the car there almost 6 years ago. He is friendly and takes a genuine interest on what service is needed and listens as you describe any problems with the car. I have to say I trust Frank and the service team at Autoway Cadillac as to what service I need and when for my car.In fact the entire service area is friendly and are always willing to help. I remember one time my wife brought the car for a tire problem and Frank wasn't there. The rest of the service advisors fixed the tire and said - "don't worry about it - when Frank is in he will call me (which he did)". To me that is very important - my wife comes in with a problem - it is fixed - and we settled up later. You really don't see that anymore.

1cookie1

7 de may. de 2011

Alfredo always gets me in when I call, and is very helpful with everything.I have never had a bad experience when dealing with him,I highly recomend him to all my friends that go there He always clears up any confusion that I might have,and he is definatly an asset to your company.

Normita59

6 de may. de 2011

I went to this dealership because a friend referred it to me for an oil change. I told Mr. Crespo my air conditioner was not working he had them check it for me and I'm very glad I did because it turned out that all it had was a small leak, not a bad condenser. The service area was clean and they were very nice.

BOB PICCIANO

6 de may. de 2011

TRACY ALWAYS TREATED ME LIKE A GOOD FRIEND & CUSTOMER SHE KNEW WHAT KIND OF A CAR I WANTED.I HAVE BEEN BUYING CADILLACS SINCE 1983 THE 2007 DTS IS BY FAR THE BEST ONE THAT SHE SOLD ME.I WILL BE BACK TO SEE TRACY THE NEXY TIME I NEED A NEW CADILLAC. MY SERVICE WRITER JEFF WAS ACES HE TOOK GOOD CARE OF MY CARS, HE GOT ME IN & OUT AS SOON AS HE COULD WITH ALL SERVICES COMPLETED.WHEN I CALLED FOR AN APPOINTMENT HE ALWAYS FIT ME IN.I'M SORRY TO HEAR HE WILL NOT BE MY WRITER,THERE IS NO WRITER LIKE JEFF.I WILL MISS HIM.BOB PICCIANO

caddiegirl

6 de may. de 2011

Great place to have my car serviced. Very prompt and took time to explaineverything. Service center is also very clean and organized.I am very fussy about who services my vehicle, other places do not care andleave your car dirty, I was very impressed by how they took care in keepingeverything nice and clean.Will go back again and will tell my friends.

Dominic Vangeli

6 de may. de 2011

Overall, the staff mentioned above is a asset to your company. The moment we entered the Sales Room we were greeted by everyone in view, with a smile and a friendly "hello". Salesman,Bruce Pileggi,serviced us, which is putting it mildly.Bruce has the uncanny ability to speak to the customer in a casual sense in order to define the customers need as well as their want. Bruce follows through from beginning to end,never neglecting the slightest detail. Bruce excels in sincerity and honesty,constantly doing his best to service his customer. My forty years in sales and management have never had the privalege to encounter such a man. Bruce is definitely an asset to your company! Needless to say,I would highly recommend "Autoway Cadillac" in Port Richey,to my neighbors and friends or anyone in contact regarding a purchase of an automobile!

indigomoon04

6 de may. de 2011

Always with a smile, Alfredo greets his customers with the utmost friendliness and concern. I've never felt taken advantage of by price or procedure with Autoway Cadillac, as I am on limited budget and know that there are some dealerships who aren't always honest. Alfredo provides accurate information on the problem(s) with my vehicle and always has the price available for me to decide upon. I wouldn't bring my vehicle anywhere else!

Catherine14

5 de may. de 2011

I have dealt with this dealership and Frank Rodelli in particular, on several different occasions for routine service on my current vehicle. I have found him to be friendly, informative, contentious and trustworthy. The prices at the dealership were comparable to other shops I have had quotes from, so I feel the prices are "the going rate" for the services I have received.

seapebble2

5 de may. de 2011

This has been a very nice experience in buying a car Tracy knows her cars very well and she worked very hard for us We have had a few issues with the car and they have got it right in and taken care of it with no waiting This is a big plus to us we will tell a lot of people what good service we have had and they should look into buying a car from them

leewentling

5 de may. de 2011

I have leased several cars from Autoway Cadillac and its predecessor and have always dealt with Tracy Obermeir in sales. She and her agency have consistently provided me with great pricing,service and follow up support. Most recently, T racy negotiated a gratis touch up of a minor ding to my paint which is typical of the great support I have received from her and the service department.

DianKlein

4 de may. de 2011

My SUV had a recall type issue - AutoWay Cadillac in Port Richey was the closest dealership I cold take my vehicle to, I was leary that this (as most) dealerships might take advantage of my needing to bring my vehicle in to see if it needed this small repair work done, however, I was not pressured by the representative who took care of me and the minor work was done (and very quickly) while I waited in their comfortable waiting area. Mr. Crespo the representative who took care of me from start to finish was exceptionally professional. If my vehicle needs service I will definitely take it back to him personally - it is nice to have a person you can trust and as well a service dealer who dose quality work.

jjabf2000

3 de may. de 2011

I have worked with Tracey for many years and she is always very professional and accomadates her customers, even going out of her way and definitely out of her job desription to do whatever the customer needs or wants.I have recommended this dealership and Tracey to many people.Very, very pleased with the whole experience.All the people that work at this dealership seem to go out of their way, even if we're not their own customer.You have a very good team there.Thank you

worldcup66

26 de abr. de 2011

I have never taken the time to write a review about any auto dealership as in the past they didnt warrant any praise , however this dealership was different , they did every thing that you would expect and more , friendly service , hospitable , no rush or pressure to sell which made this visit an pleasurable experience . On a return visit to pick up some paper work I found the same friendliness and helpfulness in this very pleasent facility , nothing is to much effort for these people . Great autos and great dealership

fdascoli

30 de mar. de 2011

Probably one of the best car buying experiences I had ever had. Everyone that I came across was more than happy to direct me or just say "Hi". The selection of color and equiptmnet was good and with Ken's expertise on the product, and the time spent, we found the right combination.The pricing and negotiating was very refreshing as it was presented in writingincluding all the fees and registration on one easy to understand form. We were a little surprised as to our trade value (isn't everyone) but we were able to talk andwork through the numbers effortlessly. No pressure, just conversation.I would certainly send (and already have) anyone I know that wants a friendly experience. We bought a new car but talked about a Certified used car and they had some very clean used ones as well.

bajabooty

29 de mar. de 2011

The only place We take our vehicles. A+++ service every time, Nick and his team, Jeremy and Alfredo (we normally deal with those 3) really goes above and beyond. We tell everyone to take their vehicles there, we have also purchased 2 of our vehicles there.

SanAntonio Joe

26 de ene. de 2011

In early July 2010, I purchased a used 2009 Toyota Camry hybrid from Autoway Cadillac. The staff was friendly and helpful, and the price we negotiated was very fair. This was mostly a long-distance transaction due to me being in San Antonio, Texas and the dealership is located in Port Richey, Florida However, when the car arrived, I later learned it had been smoked in (disguised) and had the hood repainted. These items were NOT disclosed to me when I bought the car. If you are considering a purchase from Autoway Cadillac, I STRONGLY urge you have the car inspected, or you inspect it yourself in person. The fact that the car I purchased over the phone had been smoked in and had previous paint repair that was not disclosed to me is the sole reason for not giving this dealer a better rating.