carlos Rodriguez

1 de jul. de 2016

Bryant Figueroa helped my wife and I into getting a new car. At first I didn't want to come back but he took care of that by getting us a great deal .now I am very happy with my new ride.

Anibal Fernandino

4 de jun. de 2016

Bryant Figueroa, Equity Advisor, Autonation on Lee Vista Boulevard is an excellent advisor. He is very efficient and did everything he could for us to decide which car was the best for us. Plus with his determination he helped us get the loan approved to buy our car. Excellent professional, bilingual Spanish/english, I sincerely recommend. We came in for an oil change and left with a new car. Thank you Bryant!

JANICE

4 de jun. de 2016

I WENT TO GET A USED CAR DUE I ALMOST DIES 2 YEARS AGO DUE TO THE BOLT BREAKING IN THE STEERING WHEEL GENERAL MOTORS SAID THE CAR WAS TO OLD THAT I HAD I DID BUY IT USED BUT THE BOLT BROKE WITHIN A YEAR THE CAR DEALER WENT OUT OF BUSINESS SO HE WOULD NOT GET IN TROUBLE BUT GM DID A RECALL FOR THE SAME YEAR I AM VERY SCARED AND VERY MAD AT EVERYTHING SINCE I SPENT ALOT OF MONEY TO GET IT FIXED THEN THE BANK TOOK THE CAR AWAY FROM ME BECAUSE I MISSED A COUPLE PAYMNTS TO GET IN FIXED I SPENT ABOUT 8,000.00 DOLLARS AND GETTING NO HELP .GM TOLD ME TO CALL THIS DEALERSHIP BUT THEN DID NOT HELP ME AT ALL

Rouse and Don

29 de may. de 2016

My husband and I can't recommend this dealer more than we do! Not only we love the car we bought but Jose our salesperson made the whole experience a delight. Keep up the good work Auto Nation!

Melissa Sanchez

27 de may. de 2016

Today I went into Autonation Chevrolet, and I went in with an idea of what I wanted, and the price range I was looking for. Bryant Figueroa was my sales rep, and helped me through the entire process and gave me different options that would help meet my personal and financial needs. He was patient and made sure that everything ran smoothly and in my favor. At the end of the day, I walked out with a beautiful car and within my price range. I'm thoroughly pleased with my experience at Autonation. I would definitely shop here again, and I would highly recommend Bryant as your sales rep!

Chris

10 de may. de 2016

Michael Acevedo made this the best experience we have ever had Purchasing a new car. Buying a new car is usually a stressful experience with multiple levels of high presure sales tactics and buy it now pricing. He did not use these tactics with us and it was an unexpected pleasure to do business this way. (Old School). We would also like to thank Mr.Bougrine for his very courteous and professional way of doing business. To find Honesty, Integrity and Ethical business practices in a Car Dealership was an amazing experience. Thank You!

Steven3201

27 de abr. de 2016

I honestly can't say enough about this outfit and these two guys, Alex was my sales rep and Manny brought in and drove home my financing package, which by the way was 9 points under everyone else that approved me. Manny even took an extra hour to bring me up to speed on how to advance my credit score and revolving credit line. Alex worked tirelessly to source out and locate the specific vehicle to fit my needs and bank qualification criteria. Once located, the vehicle was delivered to the airport Auto Nation location within 3 hours of ordering it and WOW, perfectly as described.Not a drop of funny stuff, bait and switch or fluffed up price tag. The full tank of fuel, the car care gift kit and vehicle key presentation ceremony on their vehicle center stage spot were enough to seal the deal for every and any future automobile purchase for me anyone in my family of ten kids!!!This team is NOT a hit and run dealership, they know how to play the long play and they played it perfectly with me.Airport Auto Nation ROCKS!!!!!!!!!!!!!! Steve D FamilyOrlando.

Annie Matos

15 de abr. de 2016

Bought a New Malibu and my experience was great ! No pressure what so ever and got a great deal. Would highly recommend !!

Iris

15 de abr. de 2016

It is a very good dealer and everyone there are very frindly. I recommend you to shop there.

Bill

11 de abr. de 2016

Made appointment to see a car I saw online and it was "sold" in the time I drove to dealer ?

Rosa

5 de abr. de 2016

It was the best experience I've ever had! Jeffrey Rivas was very helpful. He went over all the vehicle features and warranties. Is the first time I'm in a dealership less than 2 hours. Thank you Jeffrey for all your help!!!

Ricardo J colon

8 de mar. de 2016

Auto Nation Chevrolet Airpot in Orlando, FL is definitely the best! I would not take my car anywhere else. I have been brining my car here for more than five years and I everyone has always been respectfully and so friendly. My car is always left it great shape. I would highly recommend this location and especially Cristina Luna in the service department who is the person who always take care of me and my cars needs. She always makes sure I am satisfied with the service and works with me to make service needs fast and easy. In several occasions I have had to leave my car here and she always made sure I get a rental in order to go about my life without the interruption of a repair. There is no place like this one and I personally recommend it and give it a 100% overall customer satisfaction! Thank you!

Pedro Da Silva

24 de feb. de 2016

Amazing customer service had the most relaxed buying experience I've had at buying a new vehicle. The sales associate Michael was very knowledgeable and charismatic. He made sure that all our wants in the truck we were looking for were taken care of first and the test drive was accommodating for my wife as she didn't want to be on the road yet and they found room in a parking lot near by for her. this location is amazing and i highly recommend to go there for your next truck or car.

Robert McCready Jr

23 de feb. de 2016

It was a Great experience working with Autonation Chevrolet Airport. Sales staff was awesome and honest. I defintely recommend buying a car from them!

Jonathan

4 de feb. de 2016

UNBELIEVABLE EXPERIENCE! Zaid, my salesman, was incredibly helpful and knowledgeable. The finance team had my deal put together as quick as any car buying experience I've ever had. The new Tahoe is awesome and Younes' team at the dealership is top notch. HIGHLY RECOMMENDED!

Gerardo Solar

2 de feb. de 2016

Last Thursday January 28, 2016 we purchased a new 2015 SS Camaro from AutoNation Chevrolet-Airport and it was the best car purchasing experience we ever had. The salesman was knowledgeable and very helpful and everyone at the dealership bent over backward to make sure we were pleased with the transaction. We were very impressed with the quality of their service. I highly recommend this dealership to anyone looking for a Chevrolet brand vehicle.

THessler

24 de ene. de 2016

Shopped several dealers looking for the perfect truck, and this location had exactly what I wanted. Eunice, Otmone and Brendan made purchasing my 08 Silverado a great experience. Highly recommend working with them and shopping at this location.

Brandon

19 de ene. de 2016

Did the opposite of what told to do; previous visits were great but this time not as much.

Shawn Mull

25 de dic. de 2015

As always, Steve was great. Service was done to my satisfaction.

Trudell Jackson

23 de dic. de 2015

Every time I go in it's always a great experience. Any and everything I need to be handle on my car I always go to the same place . The staff is amazing and very helpful with all concerns and make perfect recommendations if needed. I refer friends and family. I'll keep coming back because I'm always treated with respect and the staff works as a great team together and I admire that a lot. Thanks again and great doing business with you guys

Gabriel Reyes Diaz

22 de dic. de 2015

Great service , fast , proffesional, no doubt we will be back for our next purchase

KennyT

22 de dic. de 2015

Went in to get a quote. Sales member Jeff Rivas was very Proffesional in assisting me. I know exactly what I need and want when I go back to finance the vehicle of my future !

Priscilla

22 de dic. de 2015

I had a great experience at AutoNation Chevrolet. I went it to look for a car for a future purchase for myself and I spoke with a awesome sales guy names Jeffrey. He was very helpful and knew exactly what i was looking for. Because of his great customer service, I will definitely be back !

Kelly Payne

22 de dic. de 2015

WONDERFUL CUSTOMER SERVICE. THEY ALWAYS TAKE GREAT CARE OF ME - NO MATTER THE SITUATION

Talal

21 de dic. de 2015

Easy process, good customer service Talal I would like to recommend him to anyone who is looking to buy a car from autonation airport Orlando

Carrie

18 de dic. de 2015

Personalized service. David Vega was attentive to our needs.

Jacqueline Kenney

17 de dic. de 2015

It was great! Christina was so helpful with everything!

Stanley Fuhrman

14 de dic. de 2015

It was my 15,000 mile check-up. They brought the cabin filter to show me that it needed replacing.

Kiff Gelbwaks

12 de dic. de 2015

The best experience in car buying that my husband and I have had. Jose did an exceptional job helping place is with the exact right vehicle and with working with finance, sales, etc...everyone made it happen so we walked out as a proud owner of a brand new vehicle. I am happy to recommend Autonation Cheverolet - Airport to anyone looking to purchase a vehicle.

Brandon

10 de dic. de 2015

Went in for service as a customer and left feeling like family. No matter who I talked to there was almost like a personal level with the employees. They all truly cared about my needs and did everything they could to help and inform me.

Jeff G.

9 de dic. de 2015

One of the best car buying experiences I have had. Very professional from Jose, our sales person to Brendan our Financial person, all top notch. Walked out with the type of car and pricing we were looking for. Highly recommend.

Sheryl Misch

8 de dic. de 2015

We were pleased with the service and the inventory available at Auto Nation Airport Chevrolet in Orlando. Alex was very helpful and patient with my daughter, a first time buyer.

Tim Havriliak

8 de dic. de 2015

Denise and Jose were very helpful in answering any questions or concerns I had. This is the third vehicle I have purchased from Auto Nation Orlando Airport.

Carol Mcnaughton

7 de dic. de 2015

I was quickly greeted and although I did not have an appointment, I was taken care of promptly. The service adviser kept me updated and they even washed my vehicle. I will be back for all my service needs!

Donald Abbott

1 de dic. de 2015

This was the first time I had ordered a vehicle. They said it would take 6-8 weeks and it only took 5 weeks. Everything so far about my truck is good. The dealership and I bumped heads a couple of times getting the details set in stone, but overall is was a good experience. This is my 2nd vehicle I have bought from AutoNation Airport. The interest rates were high for my vehicle and I was going to get a car loan direct from a bank, but the dealership matched the bank's rate, which was much lower than what they offered. So I was very pleased about that, because it saved my an extra trip to the bank.

John Barrett

27 de nov. de 2015

Steve Barton is the number one reason I come to this dealership for service. I know Steve will make sure my needs are met, that he will keep me informed, and I can trust that he won't try and sell me anything I don't need.When I drive out I feel confident that my Tahoe has been properly serviced

William Saunders

26 de nov. de 2015

My service representative was successful in getting me in and out on a battery changeout that allowed me to make a doctor's appointment

Robert Hamilton

24 de nov. de 2015

Called for a service and full detail, they had a cancellation and I could get right in if I was there in about 40 minutes which worked great. I also was shopping for tires and Steve convinced me it was a fair deal and honored my coupons for getting them at the dealership. I find this location to be efficient, knowledgeable, friendly, and do great work especially on the detailing. Even though not near my house I would rather drive 30-45 min versus other facilities I've tried nearby. Nice professional facilities as well!

Wayne

24 de nov. de 2015

From shopping online to working the deal, Talal Tassi went above and beyond what most salesmen do. From answering questions, taking the test drive(s), to finally deciding on the car I wanted, he worked with the General Manager to get the deal I wanted. Excellent service from him, finance and a overall great experience! I'd recommend Autonation Chevrolet Airport to anyone looking to buy a used or new car. Thanks guys, I got my blue bucket!

Steven Bergman

23 de nov. de 2015

I did not purchase a Vehicle but my sales man Pedro was great. We were working through email/text on a 2015 Tahoe. My wife went in to test drive and she said Pedro was outstanding throughout the process. Although I didn't purchase a Tahoe I would recommend anyone to this dealership

BRANDICE KOONCE

22 de nov. de 2015

I'M SO HAPPY... THANKS MR. FRED AND TALAL... U ROCK. . :)

Ferari koonce

22 de nov. de 2015

The best day of my life. Here at AutoNation Chevrolet AIRPORT NEIGHBORS my wife finally purchased the car that she wanted with everything being exactly the way she wants it. Thanks to Mr. Fred and Mr. Talal.

Norma Fowler

14 de nov. de 2015

Friendly and prompt service. Love the car wash! Made an appointment and was in and out within an hour.

Fred P

14 de nov. de 2015

I experienced very poor service on Friday, 11-13-15. Arriving on time for my 9:30 AM appointment for an oil change and recall notice for my 2014 Corvette Stingray, I was greeted by my service advisor and advised he would have me out of there shortly. After 1.5 hours my service advisor approached me in the waiting room and told me that they were "really backed up" and asked if they could take me home and pick me up at day's end when my car is ready. I told him that would not work because I had a full day of other things to do and if he could provide me with a loaner car. The advisor stated he could not provide me a loaner. At this point I asked for my car. The service manager then approached me to apologize and asked me if I wanted to reschedule. I stated I did not want to reschedule and how disappointed I was, being that I have purchased 2 Corvettes from this dealership and have been a loyal service customer for both cars since 2007. There are other Chevy dealerships in Central Florida and it looks like I will take my service business and all future purchases elsewhere. I have not received any calls from upper management so I will assume that my business and loyalty is not valued.

William Martin

7 de nov. de 2015

The service department was great as always. I was a bit early for my appointment but everything was ready and things got started right away. As always, Steve took great care of both me and my truck. Great service is one of the reasons we keep coming back to Airport and have been since we moved here in 2002.

Linda

30 de oct. de 2015

I had a great experience buying a vehicle for my son. No pressure from the sales person. Ahren was attentive and courteous. We went back and forth discussing the price, but in the end, he was able to approximate our budget.

Ronald Mcpherson

28 de oct. de 2015

All the staff were very helpful. I was shown a range of vehicles in the category I had chosen. I wasn't put under any pressure and the pricing was competitive, transparent and fair. My new Camaro was exactly what I wanted and I recommend this dealership.

Angela Ferguson

26 de oct. de 2015

It was a great experience. Steve was wonderful to work with so thank you. My car was taken back on the time of my appt and finished in the time estimated. However, I didn't receive my breast cancer awareness license tag frame that was advertised. I really wanted that but I guess it was not available. Advertisement should be followed through. Business should operate on what they portray to the public. If you can't fulfill the promise just tell your clients. Thank you.

Sassy

24 de oct. de 2015

I was pleasantly surprised by the customer service I received at Auto Nation Chevroloet. My online research led me here to see a potential purchase and I was able to test drive the car the same day I inquired. All of my questions and concerns were addressed without feeling pressured. I secured a reasonable financing offer and I decided to buy the vehicle. Talal and Brendan were very helpful, professional and knowledgable. I highly recommend this dealership.

Anna

23 de oct. de 2015

We've been coming here for about 9 years now...and have never had a complaint. The staff is awesome and always provide the best services possible.

Alexis Torres

21 de oct. de 2015

Good experience, excelente customer services, the best of the best.

Nicolas Ernesto

19 de oct. de 2015

Okay I received what I expected Good service in the lobby good attendance and performance

Luis Ramirez

15 de oct. de 2015

I purchased my wife's 2013 Chevy Malibu LT at Chevy west colonial, due to distance I realized that automation Chevy by the airport was much more convenient and also to my surprise they're service department is the best I have ever experienced within my 25 years of owning and driving vehicles. Also all of my vehicles have been from the AutoNation family, But AutoNation Chevy at the airport is superb on service. Thank you...... From the Ramirez Family

bdemaske

14 de oct. de 2015

This was the WORST experience and WORST customer service I have ever encountered. Sunday, I take my Infiniti G37 hard top convertible to Autonation Chevy Airport in order to test drive a 4Runner and have my car looked at for trade in value. I was told "The sales manager will test drive your car and drive it around the lot while we test the 4Runner." Nothing was said about testing the top. When we came back, the Sales manager, Denise, said, "I put the top down but it wouldn't go back up." We left the dealership and brought the car to Infiniti the next day to find out there was a blanket jamming the top mechanism. Essentially, Denise hadn't checked the trunk for debris and the top was now malfunctioning. Infiniti charged $160 for the diagnostics. After several phone conversations with Autonation, that went nowhere, we went to the site and had a conversation with the GM. This man, Younes Bougrine, was so awful to us. He admitted fault but states that Denise was his most valued employee. I had to ask him to lower his voice, he continually interrupted me, and he dismissed our request for Autonation to cover the diagnostic fee. There are more examples of his arrogance and pure lack of consideration for customer satisfaction that I won't even bother to type here. Again, I will state plainly, this was the MOST AWFUL experience with customer service of my life! IF you choose to give these people your money, you are making a HUGE mistake!

Patricia Mcbride

13 de oct. de 2015

I have recently moved to Florida and needed a car. I was initially thinking of getting a used car so I came in to check out the offerings. Jeffrey Rivas was my sales person. He was really nice. We went through the used options and he also introduced me to the Chevy Spark, a relatively inexpensive new car. I did not think that I would be able to get financing on a new car but he suggested I could try since he had thought the same thing about himself but had been able to. We went out for the test drive and I really liked the car and all of its features and it turned out that I was able to get financed. Anyway, I love my new Chevy Spark and am so happy with it. I also am really happy with Jeffrey's service because I was overwhelmed with getting a car but he guided me through the whole process while being totally personable and not at all pushy. I think I had a preconceived idea that car sales men are dishonest but I found him to be completely down to earth and likable. If I was going to buy a car again, I would definitely want him to be my salesperson. I also really appreciated the help of the man who did the financing though I forget his name. Lastly, I thought that the walk through the store for the blue bucket gifts was fun and a nice way to end the experience.

Suzanna Sanchez

13 de oct. de 2015

Kudos to the service department Duwel, Steve and Jaque!

Ramses Obando

5 de oct. de 2015

they were quickly, efficient and courteous. Always the best.

Julie Brown

28 de sep. de 2015

Great service! Service technician was friendly and informative. Service was completed quickly and I received a call when completed and even had my car washed.

Jaime Leon

26 de sep. de 2015

nice people and great service!! Very good at explaining what my car need done!!

Steven Masey

21 de sep. de 2015

very honest and friendly, repairs done within the time frame quoted

Donna Minor

15 de sep. de 2015

Steve Barton is such a pleasure to deal with he is friendly, listens to your concerns and always makes my visit personal. He has excellent customer service skills that is why I always bring my car there for service . I trust him and he knows you by first name as soon as I pull up for service.

Philip Lukac

12 de sep. de 2015

I have heard good comments from my neighbors who purchased vehicles from Autonation.Friendly sales staff and great welcome as soon as you enter the facility. Thank you!

Steven Starry

11 de sep. de 2015

I had a recall on my Malibu,. I called your dealership and got an appointment on the day I wanted. When I got there I was welcomed right away and my car was completed quickly and on by the time they told me it would be.

Tony Robinson

8 de sep. de 2015

My appointment was for 8:30 on Saturday so I came early only to be addressed by young man calling me by name. That was a shock to begin with. The letter stated it would be 3 hours so I expected that. Later after 11/2hours he stated all done. My car came back washed and spotless. Yes I would recommend this dealer to all.

Michelle Polanco

7 de sep. de 2015

David was real nice, and left my car great. Plus those wonderful mechanic. Thank u to all.

Candice Caleb

4 de sep. de 2015

LOVE THIS EXPERIENCE. THANKS AGAIN. WORTH THE DRIVE TO ORLANDO

Osama Omar

26 de ago. de 2015

Pedro and Edwin were both very professional. The staff at Autonation Airport Chevrolet were very kind and helpful.

Dustin payne

23 de ago. de 2015

Jeffrey was great! Best guy to buy from! Charlie the finance manager was wonderful

Nancy lopez

22 de ago. de 2015

Jeffrey was great! Would definitely recommend him...he made our time at the dealership a pleasurable one

Silvia Madero

19 de ago. de 2015

Great service and help.......got the service done very quickly and was impressed

John Phillips

19 de ago. de 2015

Everyone was friendly. They took my vehicle in the same day I called to fix a problem with my window, and they fixed it within a few hours of dropping it off. I was very impressed with that. There service has always been top notch!

Rafael Alameda Torres

18 de ago. de 2015

It was a quick experience. Personnel is awesome. They are willing to help you the most.

Victor Cade

17 de ago. de 2015

Jeffrey the sales guy did a great job and Charlie made the process go real smooth Autonation is the truth

Maria Florentino

14 de ago. de 2015

I have visited many dealers before and this one it is the winner on my book , the customer service is superb, the friendly atmosphere makes it very nice to wait for the approval ! My approval was quick and seamless although my situation was an unusual one because of my credit and my trade in. Not once did they make me think it was in the wrong place. Edward assisted me over the phone and had me speak to my car sales man Jose Vega who delivered an incredible service, he stood by me at all times and met my every need including giving me pizza for lunch ! Carrie in finance did an incredible job in my approval , it was truly beyond any of my expectations ! I am very happy with my purchase and already referred people!

Monique

12 de ago. de 2015

Jeffrey and Cary were very good. I felt comfortable due to this is my 1st new car. Dealing with them I was very confident in their services. They knew the knowledge needed on what I was looking for, I would love for anyone else to work with them. Great Job

Stefano Mitacchione

8 de ago. de 2015

Have had the most wondrfull time purchasing a vehicle in my life. I appreciate Jose Vega and Mr. Younes Bougrine to the Max. Denise Moreu was very Appreciated. FInance Ladies are wonderful.

Tomas

8 de ago. de 2015

Jeffrey in sales and Cary in finance did an awesome job and made the buying process very smooth and exciting. Will recommend them and Autonation Chevrolet -Airport to anybody

Maria Florentino

7 de ago. de 2015

The customer service received by the people in here was superb! I had the pleasure to work with Sales Manager Edward and salesman Jose Vega and they made the purchase seamless. Carrie in finance was also amazing and catered to my financial needs. I loved the atmosphere these guys are AWESOME ! PICK THEM FOR YOUR NEXT CAR PURCHASE, you won't regret it !

Yoelvys Iznaga

7 de ago. de 2015

It's good. But the experience was be better if wash my car and express services. But it's good

HappyCamper

7 de ago. de 2015

Representive was very helpful and answered any question i asked. If he didnt know he found the answer i needed.

Carlos&Melissa

6 de ago. de 2015

Everyone was very helpful and we got exactly what we came in for. Jose Vega spent extra time with us making sure we were getting taken care of

Christian Reider

1 de ago. de 2015

Jose Vega was easily one of the best sales man I've dealt with. He made the process very smooth and very quick. if your looking for a great sales man he is definitely the guy to go to!

Myria

1 de ago. de 2015

Jeffrey very nice sale person and is kind with clients

Yesenia

31 de jul. de 2015

Jeffrey provided a great customer service! Was a easy experience. Would definitely recommend.

Heriberto parada

25 de jul. de 2015

Had great service with this dealership the sales associate Jeffrey and Pedro did great ! And everybody in the building was very polite and generous would recommend to anybody

SandraZ

25 de jul. de 2015

Jeffrey was very helpful and well mannered. Great experience, would tell family and friends to come see Jeffrey when buying a car.

Melissa Reynolds

23 de jul. de 2015

Steve in service is great! I would recommend him to all my friends that need there car serviced

cul8er

15 de jul. de 2015

We were looking to get a new car we looked online and saw the car we wanted. we came in and spoke to Edwin who was more than willing to help us with the purchase. He was knolageable about he car and was more than willing to help us with the two different state purchase. From coming from a very sour deal at another dealership to here at autonation I was happy and releaved to have come here. When we look for another car in a few years I would gladly come back here.

cv1007

13 de jul. de 2015

I wanted two purchase two brand new vehicles. After submitting all of my information via email, no one contacted me again. It was terrible customer service. I ended up taking my business elsewhere where they treated me much better and they ended up getting two brand new vehicle sales. They're obviously not interested in selling vehicles if they don't even have the decency to reply. Don't go to this dealership.

Joan Costello

12 de jul. de 2015

We always receive excellent service from our Service Advisor, Steve Barton, and this time was no exception. He went out of his way to make sure that we got the best tires for our car at the best price after recommending that we replace the tires that were on the car due to baldness. He made sure that our car was ready when he promised it would be and everything went smoothly as usual. Steve is absolutely fabulous and we always trust his advice re: car maintenance and repairs.

Annie

11 de jul. de 2015

My husband bought me a 2015 Malibu and we are very satisfied our purchase !! Ziad and Edward where awesome and made our buying experience even better !! Would recommend this dealer to all my family and friends!!

Philip L.

10 de jul. de 2015

I entered Autonation with hope a buying a new car and worried that I may not find something I wanted or how to do it. I started with Ziad Internet Sales Manager and was introduced to Pedro who would help me throughout the whole ordeal of making car buying enjoyable. I must say It was a little worry some but Pedro took away all that and found me the perfect car. Thank you Pedro! I am proud to say I am the new owner of a Chevrolet Camaro. Thank you to Ziad and Cary in financing. My worries are gone and sat moment to take sometime and say this a not dream.

Chad Colorado

9 de jul. de 2015

Could not have better service and facilities. Jose and Edward were excellent with everything. Would definitely recommend this dealership to anyone.

Priscilla Alejandro

9 de jul. de 2015

Brought car in to shop, car diagnosed, repaired and excellent customer service.

Jeremy Kendrick

6 de jul. de 2015

What a great experience. The service was very quick and I enjoyed my popcorn while waiting.

Samuel Williams

26 de jun. de 2015

Oil change and among other things I needed yo know why my seat belt alert kept going off when the seat belt was on while driving. That problem was not resolved

Franco Mascioli

24 de jun. de 2015

The team is AMAZING....!!!!!!! Very professional....!!!

Gloria Ortiz

20 de jun. de 2015

Staff was very helpful , very clean and impressive dealership

Hector Lozano

18 de jun. de 2015

the advisor gave me the right advise for the maintenance that should be perfomed to the car.He was always true and honest.

Oscar Luna

16 de jun. de 2015

TRULLY EXCEPTIONAL,GREAT EXPERIENCE FROM SALES TO SERVICE, THANK YOU FROM OUR FAMILY TO ALL AT AUTONATION CHEVY AIRPORT

Ms. Sian

10 de jun. de 2015

Luis N. provided great customer service. He was fun to work with and made sure I didnt walk out as a unsatisfied customer. He also made sure I was satisfied weeks after my purchase.

Donna Aller

7 de jun. de 2015

We have always bought our new cars at the Lee Vista location partly because of the the great Service Department.Keep up the good work,customer satisfaction really is number one.

Winston Mccook

6 de jun. de 2015

Service Experience was great. Everyone was extremely helpful and friendly. Prices were reasonable and the work was completed in a timely manor. Overall you guys did great. Continue to keep up the same quality of service and you'll have my business for years to come.

Richard Brennan

3 de jun. de 2015

Staff was courteous and professional Repairs done in a timely manner.

Linda Hollingsworth

3 de jun. de 2015

My first visit with my 2000 Tahoe was right after I purchased it, with 18K miles. I now have over 234K miles and your service department has kept her running great all this time. Hope to add another 100K miles before I need to replace her.

Elease Washington

2 de jun. de 2015

I had a 2006 Trailblazer that I had been having service there for almost 5 years, Mr Steve Barton was my service Advisor, he is amazing guy always gave me good advice, my truck had a lot of issues so he suggest Ziad Dabbas who has been in the business for many years,he asked what I needed and he got me the vehicles that were in my price range, and he walked me thru every step there after he is and amazing sales rep I would love to send family and friends when they are in need of a vehicle... MR ZIAD DABBAS DESERVES A BONUS FOR HELPING ME GET INTO A GREAT MALIBU !!!!! I LOVE THE CAR .. THANK YOU

Brian and Lisa

30 de may. de 2015

John-Eric was absolutely wonderful. He spent a very long amount of time making sure we got the exact right vehicle for us. He was fun to work with, friendly and a very genuine person, not your typical salesperson. We love our new Volt!

APKVS

29 de may. de 2015

Was interested in leasing a new vehicle, stumbled upon several options at AutoNation Chevrolet Airport that fit my needs. Started off the whole process via email, Salesman Edwin and Manager Denise were more than happy to assist. The whole process was seamless, everyone at the dealership was extremely professional and prompt. Wouldn't hesitate to reccommend AutoNation Chevrolet Airport to anyone looking for a new vehicle!

Carolyn Hess

29 de may. de 2015

We bought our Suburban here in Orlando in 2007. We have always been treated with courtesy. The service department is helpful when you do things to your truck like try to back out of your garage with your back door up, Or swiping off the rear view mirror as you back out of the garage. Our service representative has developed a good relationship with us and our vehicle. Although our truck has some years on it, it still feels like a new truck. Love the service department.

Melea

28 de may. de 2015

Manolo was so personable. He was helpfiul and informative but never pushy. Made the experience as pleasant as buying a used car can be

Firsttimebuyer

28 de may. de 2015

Manolo was great! He brought us right to the car in our price range and guided us through the whole process. He treated me--a first time car buyer--like a valued customer/niece, and he even encouraged me to reverse park when I was unsure of myself. Buying cars can be quite a headache, but Manolo managed to make it enjoyable.

Billy and Chase Wheeler

21 de may. de 2015

I drove 1 1/2 hours to look at a car at Auto Nation Chevrolet Airport. I met with Pedro. He took our info and then took us to look at the car. There was no pressure. No in a hurry salesman just trying to make a buck. Pedro was just fantastic!! He was very polite. The dealership was very clean and professional. When it came time to do the deal we took our time. But they did a great job getting my 18 year old son his 1st auto loan. I will drive anywhere to get service like I did yesterday. My son loves his 2008 Chevrolet Cobalt LT. Thank you again Pedro.

Danielle Mains

21 de may. de 2015

Always a good experience when I go there. After my oil change they even ran my car through the car wash. Which was much appreciated.

Lady Di

21 de may. de 2015

Great experience no pressure very patient salesman. Answered all our questions. Quality vehicles and great Customer Service.

kobe

19 de may. de 2015

I loved the service great and edwin explain everything perfect I will pass along that auto nation chev airport is the best place to look for a car.

Corey

19 de may. de 2015

Overall the experience was great. There was no pressure at all from Manolo the salesman. We only began looking at the numbers when I was ready. I felt everything went at my pace. And when it came time to sign all the paperwork, I was in and out in less than an hour.

Yadira

18 de may. de 2015

Manolo, the salesman, was very helpful and responsive! He tended to my needs and tried his best to make me happy. I went to the dealer on Sunday and after looking into all my other alternatives, I returned on Monday and bought my new car. This is my second Chevy and I couldn't be more excited!

595-RICE 2013 Volt

18 de may. de 2015

I can't say enough good things about my Service Adviser Dewell. They treat me and my car with respect, they keep me updated regarding progress and eta of delivery and always get me in and out in a reasonable amount of time. I strongly recommend considering the team over at AutoNation Chevrolet Airport for your service needs. I am confident that the rest of the advisers are equally as competent as Dewell, so regardless of which one you work with, you will be in good hands. I am very particular about my 2013 Volt. With that being said, I know that when she goes in for a check up or a minor fix (The Volt is very low maintenance), she is in good hands. This most recent visit I saw that they did detailing and car washes too. Prior to this I usually took her to Images Car Wash on Colonial (they are very good), but do to a time constraint, I decided to give them a shot. I chose the least expensive full service option $19.99. I must say....I was very very happy. So much so that AutoNation Chevrolet Airport is now my detailing spot. Thank you AutoNation Chevrolet Airport!

Rachel

16 de may. de 2015

Good service. Got my first car,thank you ob at autonation chevrolet

Chrissy

9 de may. de 2015

I went to get my other vehicle service. I explained my situation to Ashhar and he was extremely helpful and encouraging. Next you know I purchase a new vehicle that I can afford. I never thought I'd could have afford a vehicle on my own. Now I don't have to listened to the verbal abuse from my soon to be exhusband. Ash save me from on ongoing verbal abuse relationship.

Rhonda Figueroa

7 de may. de 2015

Very happy with my experience as usual. I was thankful that a service member was able to go on a test drive. He was very knowledgeable about the Cruze and explained turbo engine when accelerating. That was very helpful!

Wayne d

6 de may. de 2015

Very helpful and I was totally satisfied with my car buying experience. My sales rep Manolo was very friendly and helpful

Jose A. Condor Leonaldo

6 de may. de 2015

Great Service on the sales department. Ihomar and Edward have a lot of patient an they make me feel great all time , they even buy me a Coke. Great people highly recomend it...

Shelly Carter

5 de may. de 2015

The service department team is very helpful and courteous. David Vega and Steven Barton are very professional and always willing to answer my questions.

dina markoum

2 de may. de 2015

I bought a Hyundai 2015 with Abdellah at the autonation Chevrolet, by the airpor . In Orlando FL and my experience wqs amazing. This dealer wqs verry helpful. He helped me through the whole process and it all went smooth. I definitely Recommand thos dealershi and abdellah himself. Great job!!!

Claudia Mason

1 de may. de 2015

My Service Advisor, Jacques, fixed the recall issue on my vehicle without being told. Efforts like his are what keep me coming back. This is the 4th vehicle that I purchased from this dealership. Love them!

Dorothea Mullen

26 de abr. de 2015

Had to come back because key to car I bought did not open trunk. Was prepared to get the run around, but the salesperson took immediate responsibility and facilitated replacement key at no charge and no hassle. Never dealt with car dealer so pro-active and accommodating. Heads off to your personnel.

Mohammed khan

23 de abr. de 2015

Ashhar and ob did a great job of assisting us with getting a new car.I would recommend them to anyone.

Deborah Candelore

23 de abr. de 2015

The service manager, Ean was extremely professional and handled our concerns completely. He is definitely interested in customer satisfaction and is an asset to your dealership.

Ian Young

23 de abr. de 2015

Ash and Jamal were the best guys I've ever bought a car from. They got me the car that I wanted for an amazing price and were accommodating and extremely helpful throughout the whole process. If you are looking for a car ash and Jamal are the guys to see hands down. The car buying process can be painful but this was great from start to finish. They are insanely funny and I was laughing nonstop from when I walked in to when I drove off the lot. Id come back here for every car purchase from now on. Thank you guys for getting me the car I wanted for the price I wanted and making this a great experience. Highly recommend this dealership and especially Ash and Jamal, you'd be crazy not to request them and I'm sure you'll be as pleased as I am. 5 stars to these gentleman

Greg Jacques

20 de abr. de 2015

I bought a spark back in January and have taken it back 3 times because the way it drives does not feel normal. First time I went there they told me was normal second time I went there I actually asked for someone to Test drive it with me and Greg the technician told some of what it did was normal but the jerking, stalling or pulling when driving at low speeds wasn't so he did an update in the transmission and stated that within 100 miles the car should feel better did not happen to get back a third time and supposedly they contacted GM and stated it was normal. Still jerking and stalling now waiting on a response to see if the company decides to refund me for my car for something they want to say it's "normal"

Terrell

19 de abr. de 2015

From the time I drove up, I was greeted Beshoy. Told him what I was looking for, did the test drive. Got back talked about the figures, and came to an agreement. During the buying process the entire staff made us feel like family. Asked us if we needed anything. After everything was done I was able to drive my new car home. Will be buying my future vehicles from here. I would like to say thanks to Beshoy for a great car buying process.

MCOsting89

19 de abr. de 2015

First time buying a new car and it was my sales persons, John-Eric's first sale. He did great! He was very honest and down to earth and did not try to sell me something I did not want, I came in wanting a very specific model, ended up getting more for my money in the end. There was also very little negotiating needed, because the sales manager produced a price and payment in my range the first go around, I was very pleased about that. The really only downside were a few things, it took close to 2 hours to close the sale because they only had 1 finance representative, so it was a little annoying, but not the worst. Also, before you leave they have you set up your first vehicle diagnostic with OnStar, I get home, read the email it sends me and it reveals my tire pressure was 8 LBS under-inflated right off the lot, again, a little annoying but not awful. I brought the vehicle back the next day (they were filled with nitrogen, I could not fill them up myself) and John-Eric and Ashaar (?) took care of that situation very quickly, no questions asked. Overall, I'm pleased!

lerew

18 de abr. de 2015

Very nice folks to work with and reasonable price. Location is very accessible. Nice selection of vehicles choose from.

Viking Fan

17 de abr. de 2015

Luis Narvaez was pleasant to work with. I RECOMMEND HIM FOR YOUR NEXT PURCHASE!

DAVID

15 de abr. de 2015

I took my car with a hybrid problem only , when I picked the AC wasn't working. Few weeks later I took it again because I shows that there is a problem with the hybrid again. I brought on Monday, nobody call me nothing. So I when to the dealer on Wednesday and they said there is a problem with the transmission pump. Once again the car got into the dealer just with a light showing that there was a problem with the hybrid , now the steering wheel is shaking a lot, I can't drive the car. I spoke with the manager from the service department and all he said is that they don't touch nothing. So can somebody explain to me, how did they check the damage if they don't touch nothing, and why the car got worst . The mechanics from that dealer are not professionals because if they have to damage something else in order to check the damage is not fair for the customer. Nobody wants to help me, all I want is my car like it was at the moment I left with them. THE STEERING WHEEL WASN'T SHAKING.

Antonio Feroce

15 de abr. de 2015

Very personable service and always willing to help with any concern! Definitely bringing Corvette there for all services when needed.

Megan Crane

14 de abr. de 2015

Friendly service, Was greeted by my name and they even referred back to last time I was there. Really means a lot when receiving excellent customer service.

George Singleton

13 de abr. de 2015

I found the service rep Steve Barton to be cordial and efficent. He serviced the Corvette as promised and on time. I have great experiences with all the people I have encountered at the dealership. the prime reason I have made several purchases

MAURO LOPEZ AND SEBASTIAN LOPEZ

11 de abr. de 2015

THANK YOU AutoNation Chevrolet Airport. Thank you Jose Barreto, Manolo Rodriguez, Denis and Charlie Alvarado for all your help on getting me on my 2010 Chevrolet Equinox. The service was great and I would recommend and anybody to buy used or new car there.

Daniel Sydor, Infinity Service Plumbing Inc

8 de abr. de 2015

Just purchased my 6th vehicle from this location, all from Ziad. The work van was for my business and needed certain options at a certain price, Ziad worked hard to make both needs happen. I received a great van at a great price. When needing my next vehicle, I will definitely use Ziad again.

Mark Rogers

6 de abr. de 2015

I have been getting truck serviced at this location since new. Service adviser Steve is the best. I trust him with my vehicle and his recommendations.

Don Caster

31 de mar. de 2015

I had a water pump leak on my 2010 Buick Enclave. Upon visiting your location I was advised to have my vehicle towed into your facility by David at the front desk and he took care of every detail regarding the repair from arranging the tow right down to the exact time the vehicle would be ready. As a vacationer to the Orlando for 15 years or so I never felt more important as a client than I got at your location. Thank you David for converting a difficult issue into a pleasant one.Don Caster

Jonathan Z. Demaisip

31 de mar. de 2015

The service is astounding, the staff are professionals worthwhile to mention very polite, and the atmosphere is clean and cozy. Thanks AutoNation Chevrolet Airport ! Happy Easter and God bless you all . . .

Manolo

29 de mar. de 2015

Manolo did an amazing job as a Sales Man. Would recommend him to anyone. He found the car we needed and gave us a great deal on it. Amazing guy, he definitely gets five stars !

TDC

27 de mar. de 2015

Beshoy was very welcoming and happy to help. He made sure I was taken care of and that I liked everything about the vehicle I was purchasing. Would definitely recommend this location and Beshoy to others looking to purchase a vehicle!

Amanda Hilbert

25 de mar. de 2015

It was a wonderful experience, we will be coming back for our next purchase !!!

Andrew H

19 de mar. de 2015

My salesman, Alex Gomez, went above and beyond to make me feel at home in my new Chevy. Had an excellent buying experience and would recommend to friends.

Ms Massey

16 de mar. de 2015

Great place to visit there customer service was great as well as there staff I was treated like more then just a customer it was almost like I was family Luis, john-eric , and sunshine helped me every step of the way and I am so happy about my car

Armando

16 de mar. de 2015

Beshoy made everything about buying truck very easy and painless. He explained and set up every fiture the truck has. I will recommend everyone I know to come and see Beshoy on there next car or truck purchase.

Jansy Alvarado

13 de mar. de 2015

Since December the Salesman Manolo Rodriguez, helped us looking for a good deal. He was really patience with us, and he founded what we liked. Everybody here is really friendly, and they treated us like family!

John De Coursey

13 de mar. de 2015

Steve Barton and the staff were very courteous, friendly, and straight-forward throughout my appointment. They did a wonderful job. I also like the new Service Waiting Area!

Brian Cole

11 de mar. de 2015

Troy, the service person was excellent. Polite, knowledgeable just plain perfect person to deal with. I have dealt with two other dealerships in the area and far and away, you guys are the best!

Ripoff Alert

9 de mar. de 2015

My son is leaving for Air Force flight school and needed a small car for his wife to get around base. Looking over a used Mazda 2 that seemed to have a decent price. This dealership puts on a $500 "paint protection", $300 "theft protection" and $700 "dealership fees". All non negotiable. That's their $1500 profit right off the top on a $12000 vehicle. They said the paint protection and theft protection is installed on all cars "no matter what" and is non-negotiable. Who would want to pay an additional $1500 for the privilege to buy a Chevy. UnAmerican trying to rip of our servicemen. Shame

David miller

6 de mar. de 2015

Great job very helpful sunshine and John absolutely rocked they were a great team and took very good care of us automation rocks they were very discipline well informed very knowledgeable and above all the most honest salesman they made us feel like true family

DT

6 de mar. de 2015

Alex Gomez made my buying experience a great one. I recommend him and autonation to anyone.

Terence Blank

5 de mar. de 2015

I arrived with my car options in hand for a new 2015 Malibu that I was interested in buying. AutoNation just happened to have the car on the lot that fit the requirements. I took a test drive and had my trade-in evaluated. The experience at the dealership was great and Dean Riddle and Jose Barreto did a great job. I believe the price was right and would go back again.

Ashhar

4 de mar. de 2015

Best sales person I've ever met. He's very helpful and knowledgeable. Really works with you in getting you what you want based on your needs. Great experience doing business with Ash!

GeorgeK

4 de mar. de 2015

Honest employees, well oriented, approachable with clean work areas...definitely 5 stars..Will recommend family and friends to AutoNation Chevrolet Airport

Hernando Garcia

4 de mar. de 2015

Hi my name is Hernando Garcia. I just wanted to write you a quick note to thank your for your honesty and dedication while selling me my new car last month. thanks to Manolo Rodriguez, for answering all of my questions honestly. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you.You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to AutoNation Chevrolet Airport, and telling them to ask for MANOLO. Thanks again.Manolo Rodriguez excellent person, excellent sales person and another thing he loves what he does!!!

Bessy

3 de mar. de 2015

I lost my key and Jamal did an amazing job getting a replacement for me

Michele S

2 de mar. de 2015

I had an issue with my vehicle that I purchased from AutoNation Chevrolet Airport. Being that I live in Cocoa Beach I took it to another dealership closer. Well things didn't go well there with my airbag, so I contacted AutoNation & I received a call back from Younes Bougrine & Ian McKenzie Service Department in regards of the situation my vehicle was having. They immediately picked up my vehicle brought me a loaner and did all repairs that needed to be done, the dealership took care of this. So impressed with this kind of service that it makes you really not want to go anywhere else. I have to thank Ian McKenzie for your patience with me & SUPERB customer service. This Dealership stands by what the say they will do. Totally blown away by the customer service I received. It was fantastic.....

Samantha

2 de mar. de 2015

Ash was great! We started off the experience a little shakey and were about to walk away. Ash got involved and we were able to negotiate them down to a better price after a long 6-7 hours at the dealer. My reccomendation is to definitely check out this dealer, but prepared to spend a lot of time waiting.

Sammvannx

2 de mar. de 2015

We started off the experience a little shakey, and were ready to walk away. Ash got involved and saved the day. We were able to negotiate the price of the car down to where I felt comfortable, but we were there for 6-7 hours.

Luis Espinosa Jr.

1 de mar. de 2015

My experience buying a car with auto nation was awesome. From the greeters at the entrance to the sales person;Thanks to Mr. Beshoy Fadlalha who made the process simple quick and on point, his experience as a sales person was very noticeable. From the beginning he new what i was looking for and made me very satisfied customer. Mrs. Charlie Alvarado did an awesome job finalizing the process and paper work. Kudos to both of them these are the type of people I like doing business with and look forward to meeting when purchasing a car.

JASON CARPENTER

28 de feb. de 2015

My experience is very good. Beshoy was very helpful and got me the deal I needed. I would recommend this dealer for people want to go through the buying process quickly.

Bryan

27 de feb. de 2015

Very good experience. The entire staff was helpful and the updated service waiting area is nice addition. Bryan

Mariah Torres

27 de feb. de 2015

Alex my salesman, is outstanding and took care of my needs and found me the right car I have been looking for for the right price he is the best

Vany

27 de feb. de 2015

I bought a pre owned vehicle at Autonation Chevrolet airport and wow this has been the best buying experience from the moment I walked in to the moment I took delivery of my vehicle. If your looking for a new or pre owned vehicle go see them let them know what your looking for and they will find it !!! Go see Ziad and Denise they really know what customer service is ??

Jradoui

26 de feb. de 2015

I bought my Van from the Chevy airport dealership.The sales team were professional, especially jamal and Ashhar they were so helpfull and not pushy at at all, they made my buying experience so smooth.Definitely i will comeback to trade my other car for a new one.i really recommend buying from this dealership.Thank u

Elisa Staley

25 de feb. de 2015

The Sales Representative was very kind and professional.

Fransisco

24 de feb. de 2015

Great service, polite, explained everything in details. If you meed a good vehicle Will recommend yo to ser and speak to Beshoy

vanessa reyes

23 de feb. de 2015

Very professional had just want i wanted. Yes i do. We went to other dealerships by far this is our best experience.

Rene R.

23 de feb. de 2015

Thank you AutoNation & the sales rep Beshoy were awesome! The process was fast and easy and they worked there best to get me the most affordable price Thank you I am forever Greatful!!!

William J Steigerwald

22 de feb. de 2015

My trruck they doing exelent job in detail areso great

William J.Steigerwald

22 de feb. de 2015

I get a great truck and a good price,the truck as discibe inthe internet are a 100%satisfice .the salesman Manolo Rodriguez was very helpful

Gloria M.Steigerwald

22 de feb. de 2015

Manolo was excelent sales consultan very frendly helpfull person hi realy care about the customer if you need a car i recomend Mr Manolo Rodriguez phone 407 852 2010

Twyla1

22 de feb. de 2015

The process was longer than I would have liked, but Ashhar made the experience very personal and straight forward. He has great customer service skills. Jamal was also helpful during the process.

Rene R.

22 de feb. de 2015

Happy customer. Alex did everything he could to help me find the right car. Buying experience was quick and easy, they didn't have me waiting for hours. I would definitely recommend AutoNation to anyone looking for a car. Thank you Alex & Thank you AutoNation Chevrolet Airport!

Scott

21 de feb. de 2015

Dean was a great salesperson to deal with. I highly recommend Dean and this Autonation Airport location. This dealor worked hard to get me the right price!

Jay Alicea

20 de feb. de 2015

The service consultant manager David Vega makes you feel as you if you purchased a luxury vehicle with the type of customer service he provides. Whenever my family and I take our vehicles to be serviced he makes sure that we understand everything that has been done on the vehicle and that we are completely satisfied with the the service. Best of all he does not make you feel uncomfortable if you request for something to be redone because it did not meet your expectations, in fact he will make sure it gets done right so that you leave happy.

David Pierce Jr

20 de feb. de 2015

Amazing job. Chip, Mark and Ziad all did great. Overall the whole experience went smooth.

Bryan

19 de feb. de 2015

Ash and Jamal were exceptionally helpful and friendly throughout the car buying process. We had been to another autonation location previously and were very dissatisfied with the service quality. At the airport location, everyone had a smile. Ash didn't pressure us and made sure we were happy and well cared for. He was also a good sport on our stick-shift test drive adventure!

HappyCouple

19 de feb. de 2015

We went to get our car serviced and my husband asked Dewell Sanchez (Service Consultant) about the process for buying a car and the cars they had available, so he, very kindly, took us to Manolo Rodriguez (Sales Consultant) that resulted to be an EXCELLENT salesperson. He had patience with us at all time, showed us the cars that were on our budget and met our expectative. We ended up taking the car that we liked from the beginning.

virginia chappelle

16 de feb. de 2015

Mr.narvaes was very knowlegible and and kind.Would recomen to any other clients.for future.Very happy with vehicle .

Henry C.

16 de feb. de 2015

I had an opportunity to visit Autonation Chevrolet near the Airport. The staff was very friendly and helpful. The salesman name Beshoy Fadlalha was very helpful. He provided excellent customer service and he made the car buying process painless. Beshoy was very focused on making sure I understood everything related to my new car. Beshoy is definite an asset to the Autonation family.

Pearl Norman

16 de feb. de 2015

I really enjoyed my customer experience at AutoNation. My sales person was the best. His name was Beshoy Fadlalha. Beshoy helped guide me to my vehicle of my dreams. He convinced me that the car was a very good car. He made the shopping and buying experience pain free. Hats off to Beshoy Fadlalha for providing excellent customer service.

Dontrell

16 de feb. de 2015

My last few car buying experiences have been terrible. This experience was the best. The staff friendly and knowledgeable. I will be back to buy my wife car here.

DS

16 de feb. de 2015

Buying experience was great. Customer Service great. No pressure to buy environment.

Daughter of Mrs. Norman

16 de feb. de 2015

I accomany with my mother to purchase a 2014 Buick LaCrosse. The experience was very pleasant. The Sales Consultant Beshoy Fedlalha was very nice and friendly. The location is clean and the waiting area is comfortable. The staff was kind, including the finance person, he was very knowledgeable. It was a no pressure environment. My mother was very happy with her purchase.

RS Camero

16 de feb. de 2015

I would like share my appreciations for the excellent salesmanship of Fadlalha,Beshoy.This guy was great from the very start of me getting out my car and interducing himself to me.And showing a true concern what I was looking for . He was determined and focused and positiveOn makeing my dream come true . Beshoy , is definitely a great saleman . I will definitely recommend him to friends and family on buying their next car . Good luck ! Beshoy you willnot be forgotten !Louis Hartsfield ( Retired Army)

tavon

15 de feb. de 2015

Sunshine Pola was the best sales car person that I have come in contact wih. He really seem to know my car appetite, maybe it was in my apperance, but I like cars alot. I seriously wanted the car we test drove however financial reasons would not allow me to agree.

Diana flynn

14 de feb. de 2015

Ash has been one of the better salesman that i have had in a dealership great guy good at his job

Langley-Hall

13 de feb. de 2015

Ash and Jamal. "TOGETHER" they were awesome. Made my purchase easy. Thanks guys. Too funny!

Andrew and Debbie

13 de feb. de 2015

I really enjoyed my experience buying a car. Ash and Jamal were very friendly and worked well together. I will definitely mention them and this dealership to others that are also interested in purchasing a new vehicle. Thank you guys for such great teamwork and I will see you again when its time for me to buy another car.

AutoNation is number 1

13 de feb. de 2015

Just recently purchased a new car from AutoNation Chevrolet Airport. 2014 CRUZE LOVE IT! The experience was over the top they know how to treat their customers! Will continue doing business there. They really care about their customers just a few days after I purchased my car one of the managers called me to make sure if I had any questions about my vehicle or concerns she would be able to assist me, I think her name was Metlyn. It's comforting knowing that they're here to help you

Mike Perez

13 de feb. de 2015

Great service, smooth transaction, numerous follow up calls, and willingness to work with you. Walked out happy. Great sale man, Luis Narvaez, and great manager, Denise. Thank you.

the fisher

13 de feb. de 2015

Sunshine was a ray of sunshine in this dark world. God Bless Australia!!

james harris

12 de feb. de 2015

Everything was great !!!! I went to another dealer but they wouldnt work with me . Ash did all he could and I left with my silverado.

FuegoCap3

12 de feb. de 2015

Alex, the salesman was great with his knowlegde and was esay to work with. Would recommend anyone looking for a vehicle to ask for him, you won't be disappointed.

Javier

11 de feb. de 2015

Went to see the Traverse and got salesperson Manolo, he explained all the features and equipment to me was patient and detailed.

BG

10 de feb. de 2015

Beshoy was an excellent sales associate with great support from the finance manager Alfonso. These guy worked very hard to get me what I wanted for what I had and pulled it off well. I'd recommend Beshoy to anyone buying from AutoNation.

Raphael Goodlow

10 de feb. de 2015

came in with my brother for car maintence .... then sunshine came along great experience he took me on the ride of my life .... hes a great sales men no high pressure to sales just facts..... the dealer ship is very clean nice people and customer service i highly suggest him his name is sunshine He is the best and most honest salesman on EARTHHHH! auto NATION CHEVY ROCKS

Maria DiNicola and Joe DiNicola

10 de feb. de 2015

My experience was wonderful and I would recommend all my friends and family. Purchased a new car when I came in for a used car with lower monthly payments. Customer service was great couldn't ask for better.

Vince

8 de feb. de 2015

Luis was very professional and a pleasure to deal with. I would recommend him to my family/friends.

kiariss

8 de feb. de 2015

It was a great experience I went in thinking I wasn't going to be taking a new car home that they and I did they work with my budget everyone there is so friendly and helpful every time I go back I get the best treatment and everyone remembers me! Love it love it !

Roxanna sigler

7 de feb. de 2015

Alex gomez was very thorough and no pressure.it was appreciated

Stan Q

7 de feb. de 2015

I really enjoyed the car buying experience here and working with Pedro. He was patient and willing to do what he could to male sure I was satisfied. Great working with him, just need to work on his "nothing" lol

Radman 59

7 de feb. de 2015

A very good experience for car buying. A no hassle car dealer. We bought a new Chevy Traverse.

Par Persaud

7 de feb. de 2015

We had an excellent experience at AutoNation Chevrolet Airport. Dean Riddle made our car buying experience a breeze. He was able to give us what we want and meet our demands. He did it all with a smile, the world of patients and sincere personality. He was able to form conversation with our kids, offering popcorn and bottle water.making their experience less boring. We left there feeling good about our purchase of the Chevy Cruze and confident in the car we got.Thanks! Dean Riddle and AutoNation Chevrolet Airport, you guys will see us again for future purchases and definitely will recommend everyone to your place.

Russell Camp

6 de feb. de 2015

Ashhar and Denise were very helpfull and did a great job explaining every thing to us aabout the car that we were interasted in. We ended up buying the car and are happy with the deal they gave us.

Mike Dague

6 de feb. de 2015

Excellent people working here. Knew everything about the car. Presented himself very professionally. Great atmosphere. Sunshine Pola helped me find the car I wanted and I highly suggest you go see him!!

Lindafe Lebron

6 de feb. de 2015

My father and I went to Autonation Chevrolet Airport to purchase a car. Mr. Luis Manolo Rodriguez took care of us. He was very polite and tactful; at no time, pushy. He helped us answering all the questions that we had. At the end I was happy and satisfied with the car that we purchased. Overall, Manolo did an outstanding job conducting the sale. He knows how to treat and convince his customers. Good job Manolo.

Andres Lebron

6 de feb. de 2015

I was greeted and introduced to Mr. Luis "Manolo" Rodriguez. The service received by Manolo was outstanding. He was very thorough in explaining all the characteristics of the vehicle. He was well versed in the subject matter. His knowledge, expertise and professionalism was displayed at all time. Manolo is a tactful customer oriented sales consultant. He is an asset to the Organization. Overall, I was very much satisfied with the business conducted at Autonation Chevrolet Airport due the service received by Manolo. Keep up the good work.

Rev. Tom Sproule

6 de feb. de 2015

Thank you to the whole team at Auto Nation Airport Orlando Florida. God bless you all for helping me get the perfect car I needed to fit my life and business . A great big thank you to General Manager Younes Bougrine and General sales manager Andreas Warren for very professional help and politeness and patients toward their customers .You both really blessed me and I thank you for that. Also a big thank you to my Saleman Dean for helping me decide what I needed most. He helped me and stuck with me as I did need some advice on what to do with the help of Andreas . Also thank you to Alfanzo for being there for me to decide what was best for me financially and for helping through the banking end of my car deal . Also thank you to Dave in service for a few things that had to be done to make it a much better car. Dave was very helpful to me and knew what he was doing . After getting my car at this dealership I'm fealing so blessed with my new used car Saturn Outlook. The perfect ride for me . God bless you all for all you do . I highly recomend this dealership with these awesome people . Rev. Tom Sproule

Leonard Wilson

6 de feb. de 2015

No pressure from salesman to purchase car, clean dealership, good price and all the people I dealt with were nice. Might be back to buy another Camaro in the future.

Jessica

5 de feb. de 2015

Excellent customer service department, clean facilities and friendly employees.

Kareema Mohammed

5 de feb. de 2015

The service I received from Beshoy was excellent. He made me felt like I can trust this company and I also felt really comfortable buying my first car from this company. Beshoy had a very respectful, pleasant attitude through our whole conversation, he answer all my questions and he work with me towards all the information I needed to know . He was truly a great, excellent salesman.. I am Kareema Mohammed who bought the 1997 Chevrolet Cavalier on 02/03/2015

bgsmith557

4 de feb. de 2015

I have been involved with this dealership for many years to take care of my auto service needs. Steve Barton is knowledgable, friendly, and informative. He bends over backwards to schedule me at my convenience and lets me know approximately how long the job will take. There are many amenities in the customer lounge to make you as comfortable as possible if you should have to wait, even throughout the recent construction. I feel confident that my car is in good hands and will continue to do business with Autonation Chevrolet Airport.

Katelyn B

3 de feb. de 2015

What an incredible first car buying experience! The atmosphere was extremely welcoming and clean. Our Salesman, Beshoy, was so helpful and polite throughout the entire process. Both Sales Managers, Denise and Amir, were outstandingthey ran the numbers multiple times and worked with me diligently to get the best price possible. Alfonso, the Financial Services Manager was super personable, as well as knowledgeable in helping me understand the loan process. By far one of the best customer experiences I have ever had. Everyone had such an amazing attitude and was so professional. The whole experience was very comfortable and I never once felt pressured into buying my car. Im in love with my new 2015 Chevy Equinox and I would highly recommend this dealership to all of my friends and family! Thank you Denise, Amir, Beshoy, Alfonso, and Jose! :)

Mrs. Ortiz

3 de feb. de 2015

I called this dealership a few weeks ago to see if they had a vehicle I was interested in, the first person that answered the phone was the receptionist i think her name was Metlyn excellent customer service very professional on the phone and she was just all around very friendly. when i walked into the dealership Metlyn, Andreas, Denise, and Edward welcomed me. 2 salesman helped me Jose and Pedro they were very very helpful and very professional. unfortunately i wasnt able to purchase a vehicle due to a family emergency. however i will say that the next time I'm in the market for a brand new or pre-owned vehicle i will stop by AutoNation Chevrolet Airport and make my purchase! when they say from our family to yours they really mean it they really are a family. Younes Bougrine is the GM, he introduced himself to us and told us if we had any question to give him a call and gave us his business card with his direct line at the dealership! you could see and feel that he really cares about his customers and employees! over all i had an EXCELLENT EXPERIANCE there with all the staff!

Joy Humphrey

3 de feb. de 2015

Ziad was AWESOME! He was patient with us and made the car buying process simple! Thanks!

Tesy

2 de feb. de 2015

Thank you so much Autonation Chevrolet airport for providing such a great service !! If your looking to buy a car this is the place to shop !! Everyone was so helpful even the GM Younes Bougrine came out to thank me for my visit !!! One again thank you Autonation Chevrolet Airport !!

Buckeyes rule!!!!

2 de feb. de 2015

Though I didn't purchase the vehicle for me I shopped for my family member whom purchased the vehicle from Pedro Lopez. I Started our experience online and Pedro responded to my inquiry within 3-5 minutes with a competitive price on a relevant vehicle that We were interested in. When we came to the Dealer Pedro stuck to his appointment and followed thru with all his commitments by having the car ready! His manager even called to thank us for the appointment how courteous is that?!! after we agreed to a deal all of the managers Waived goodbye and thanked us - making us feel like they don't see us as just another sale to close or another number to them. Thanks Pedro and the Autonation Chevy Airport Team you really are a special place and have mine and my families business for life!!! -Buckeye#1fan

Matos

2 de feb. de 2015

Bought my 2015 Chevy Camaro from this dealer and my experience was great !The salesmen Jose Barreto was as profesional as they come, the sales managers and finance dept where great in helping us get a good deal. Will recomend this dealer to all our friends and family !

Patricia

30 de ene. de 2015

I got the best deal ever trade in my 2008 Nissan left with a 2014 impala 2LT. EVERY one was very nice and helpful, Denise and Alfonso were very professional and patient with us, they definitely work hard to keep their customers satisfied, I am recommendin every one I know to come here. From the beginning to the end at signing had a great experience very pleased. Thank you all,

Aura Ferrer

30 de ene. de 2015

Everyone made the buying experience more pleasant With their kindness and customer service. Alfonso in finance delivered in his word of the best deal. Made the not so fun part at signing a breeze, the fastest best experience hands down.

Richard Gutierrez

30 de ene. de 2015

The entire staff was nice, helpful, professional, attentive, and very patient. Denise was very sweet and helpful. Alfonso is very knowledgable, professional, simplified the paperwork making it an early to understand. He stayed in cono act and worked hard to give me the best deal. I honestly had the best experience and great deal. Very happy with the experience and helpfulness. i was in and out with a new car and a great deal...

Richard

29 de ene. de 2015

Everyone was very professional, helpful, kind, attentive, and patient. .. Denise and Alfonso were very helpful and gave us the best deal, we traded a 2008 Nissan at a better rate than carmax... and left with a 2014 impala 2lt... In a shot time, Alfonso is very knowledgable and professional made signing the paperworka breeze and easy to understand, my wife and I are very happy with the experience and great deal.Thank you Richard and Aura

Michael Andrew

27 de ene. de 2015

EVERYONE was friendly, knowledgeable, helpful, etc. The ambiance at the dealership was clean, comfortable, new awesome! We were there for a repair on a 2008 Impala, and couldn't have been treated better from the moment we pulled in until we left!

Rebecca Bell

27 de ene. de 2015

Ian and Steve were awesome ... fast service .. great repair!!

Kiariss

15 de ene. de 2015

It was a great experience I went in thinking I wasn't going to be taking a new car home that they and I did they work with my budget everyone there is so friendly and helpful every time I go back I get the best treatment and everyone remembers me! Love it love it !

Jose Ortiz Deleon

15 de ene. de 2015

after installation of new part(driver door door/window switch assy ) door lock/unlock function work intermitent.

Sherry Butler

12 de ene. de 2015

Ashhar was 100% committed to helping me and my husband:) He was very polite and Energetic. He made us feel welcomed... Denise tried everything but the number didn't come out right but we Appreciate everything she did.. I will continue to come and get my car serviced also because AutoNation Airport-Orlando Rocks!!!! God Bless

Rex Cuningham

8 de ene. de 2015

Very pleased with Autonation Chevrolet & more than pleased with the vehicle. Will definatly advise anybody to buy from them

Michael Clark

7 de ene. de 2015

I bought a Camaro SS - Dean Riddle was very helpful and great to work with.

Michael Turner

7 de ene. de 2015

I researched the 2015 corvette on the Internet, I called and set an appointment. The had many to choose from including my favorite. They reserved for me with a refundable deposit. I showed my wife and two days later I bought it. Very smooth and courteous. No complaints.

tblaze

4 de ene. de 2015

What an awesome team to deal with! Ziad, our sales counselor, Amir the Internet Master, The "Desk" crew that made the deal happen, Ms. Charlie is Finance, and David in service! The whole experience was very pleasant! Thanks AutoNation!

Dave

4 de ene. de 2015

What an awesome team to deal with! Ziad, our sales counselor, Amir the Internet Master, The "Desk" crew that made the deal happen, Ms. Charlie is Finance, and David in service! The whole experience was very pleasant! Thanks AutoNation!

J. Aquino

30 de dic. de 2014

Autonation Chevrolet Airport Orlando is the picture perfect dealer to purchase a vehicle. I was in the market for a particular 2014 Chevy Silverado. I had been searching for a long time and Autonation Chevrolet Airport Orlando had exactly the truck I wanted. This dealer was incredibly helpful and professional as well as courteous throughout the entire process. At first i just went in to get some numbers and information. I was helped extensively by Rafael and Denise. While a dealers objective is to sell never do I feel wrongly "forced" or "Pushed" to make the purchase, but instead was dealt with patiently informed on many behalfs from the vehicle itself to the purchase numbers. After a few days of sleeping on it the sales Manager Denise kept in contact with myself as we dealed on behalf of numbers and the overall sale. Sales memeber Rafael was also very informative and helpful during those days. This teams customer service was so great I made my way back to the dealer which was about an hour from my house. I was able to reach a more than fair price and make the purchase on a brand new Silverado and left incredibly happy with the purchase and all those whom were a part of the deal. That is entire team went above and beyond my expectations. Sales member Rafael, Jose; sales manager Denise, and Finance manager Charlie were all extremely professional, helpful, and courteous. If you are in tye market for a new Vehicle Autonation Chevrolet Airport Orlando is the place to Go!

Redsoxdad

29 de dic. de 2014

All I have to say is that it was a great experience. Ziad was awesome. I will definitely go back to purchase a vehicle as long as Ziad is working there.

JenicaC

29 de dic. de 2014

Alex Gomez, Charlie, Andreas...awesome customer service..honest..the "car sales" assumptions are out the window. This bunch is the real deal..would only buy from them.

Denise Shannon

23 de dic. de 2014

I was greeted in the most professional manner. My wait was not long for an oil change and check on the recall.

Renee

19 de dic. de 2014

Greg Taylor did a great job helping me buy my very first new car. The 2015 Equinox is perfect for my needs.

Bouchra Hida

19 de dic. de 2014

In one stop I was able to get enough info about my dream car , I was taken thru the whole sales process with no pressure then finalized the sale in no time .After the sale , I was contacted for follow up and further assistanceOverall I was very satisfied

Jerry Burnett

18 de dic. de 2014

Pleasant sales people, no hassle to sell, interested in your needs and finding an automobile that could be the one you want to own. Dealership very clean, customer service top notch. My pet peeve is dealer fees and none accentual add on's that increases the purchase price. You have to haggle them down. I believe this should be the sales person job to ask if you want these extra options...that's his job to sell you. Not added on by the front managers desk and then they give you a price that all of sudden is several hundred dollars or more. But, you can deal with them, and if they can make a reasonable profit they will sell you a car.

Karen

17 de dic. de 2014

Salesman was very helpfull. Appreciated his offer to come to our home to go over everything.

Vail Bey

10 de dic. de 2014

Short waiting time, professional service, on time appointment, or hassles

Karima E.

8 de dic. de 2014

I had the opportunity to buy my Traverse SUV from AutoNation two days ago and I had first class customer service. Ziad Dabbas was very professional, very patient, very knowledgeable, and extremely nice. I will recommend this place to every person I know because when I was buying my car, I felt no pressure and no hassle like in the other dealerships. Ziad showed me many cars and told me about their features and benefits. I decided to choose the car that I feel I should have. I am so happy with my purchase and happy with the service I got at AutoNation dealership thanks to ziad. AutoNation should be proud to have an employee like ziad who took the time and stayed with me for several hours to teach me how to use the many features inside the car. WOW!!

Stephen and Juanita Ferrebee

4 de dic. de 2014

Friendly and helpful, I will recommend your company to my friends.

Michael Sedrak

20 de nov. de 2014

Hello, I have always had a dream car in mind. Due to being busy all the time, I've had no time to really enjoy myself with a V8 muscle car. I went to many dealers, and things never really worked out. After nearly giving up, I randomly searched for cars of interest online, and had Vanessa Roverelli, an internet team employee, call me and asked me about my interests. Within a very short amount of time with her dedication, commitment, and accuracy, she got me the exact specifications regarding price, year, mileage, and even color. Within a week, Vanessa completely took care of everything including being patient with cancelled appointments due to my schedule, and made everything go flawless. This company, because of mainly Vanessa, and a few other employees, is a huge success and I highly recommend it to anyone regardless of their schedule to consider. Do not go anywhere else.

Michael Sedrak

20 de nov. de 2014

Hello, I have always had a dream car in mind. Due to being busy all the time, I've had no time to really enjoy myself with a V8 muscle car. I went to many dealers, and things never really worked out. After nearly giving up, I randomly searched for cars of interest online, and had Vanessa Roverelli, an internet team employee, call me and asked me about my interests. Within a very short amount of time with her dedication, commitment, and accuracy, she got me the exact specifications regarding price, year, mileage, and even color. Within a week, Vanessa completely took care of everything including being patient with cancelled appointments due to my schedule, and made everything go flawless. This company, because of mainly Vanessa, and a few other employees, is a huge success and I highly recommend it to anyone regardless of their schedule to consider. Do not go anywhere else.

Stephen Freed

8 de nov. de 2014

nice people and efficient workers. good service.

Rodney Ferguson

5 de nov. de 2014

The service representative was personalbe and patient. He listened to clearly understand my needs and provided world class customer service.

John Taggart

28 de oct. de 2014

Steve was. Very helpful and professional. I would I use your services again. Also driver who took me home and picked me up was very nice.

John Barrett

27 de oct. de 2014

Steve Barton is the reason I come to Auto Nation for my service. he shows a genuine concern for everyone he deals with. He is a true professional and a definite assest to your team. There just are not enough words or room on this page to tell you how great I think he is. I have many options when it comes to servicing my Tahoe, but I choose to briing it to Steve because I know he is honest and cares about my business.

Suanne Maier

26 de oct. de 2014

I was treated with great professionalism and respect. Everyone was very friendly and I noticed that all customers were acknowledged by the staff whether they were personally working with that customer or not. I was kept informed about the service that was to be done and my vehicle was returned to me in pristine condition. Great dealership!!

Kerdog

24 de oct. de 2014

Great dealer ship sale went smoothly salesman new his product and was very helpful when setting up all of my account's with on-star and xm radio . They also give the Blue bucket treatment by far the best part of the deal. so i would recommend to buy from Autonation chevrolt airport.

WhiteVetteGS

23 de oct. de 2014

In searching for my Corvette, I visited many dealers in the Orlando area. I will say that without a shadow of a doubt dealing w/ Alex Gomez at AutoNation Airport Chevrolet was what made this deal happen! Great guy! Had a good time dealing with Alex. He is very sincere and will work hard for you. Andreas the Sales Manager who worked our deal was also a pleasure to deal with! I would recommend without a shadow of a doubt Alex to anyone who wants to buy a vehicle!

James Coryell

22 de oct. de 2014

Diagnostics were performed satisfactorily. Cost [parts & labor] for repair was disclosed. Once repairs were completed the final cost was $160 higher. When questioned the service rep did a little song & dance then reviewed his figures with the service manager and revised the figures back to what was originally quoted. This sort of "see what the customer will tolerate" is unnecessary and does not engender confidence in the dealership.

Alison Musanti

20 de oct. de 2014

If you are buying a car from autonation ask for Pedro Lopez! He is an awesome car salesman that cares about the customer and he works with you with whatever your wants or needs are. I recommend this place for any buyer!

joshjoshjosh

19 de oct. de 2014

Stopped in interested in a particular type of car. They didn't have that type so I said give me a call when you do so I can do a test drive. A month later they call and set up a test drive appointment. The salesperson Luis confirms it with me 2 more times. I get there. No car. I was asked if I was ready to test drive. I said yes. I had my car appraised which by the way, they are way below true trade in market value. When I finally got Luis to admit they didn't actually have the car, I walked out.

AA

19 de oct. de 2014

Stopped in interested in a particular type of car. They didn't have that type so I said give me a call when you do so I can do a test drive. A month later they call and set up a test drive appointment. The salesperson Luis confirms it with me 2 more times. I get there. No car. I was asked if I was ready to test drive. I said yes. I had my car appraised which by the way, they are way below true trade in market value. When I finally got Luis to admit they didn't actually have the car, I walked out.

Michele StAmant

17 de oct. de 2014

My Sales Consultant Alex Gomez AutoNation Chevrolet airport location was a dream to work with from the time I spoke to him to the end signing papers. His customer service & sales ethics are superb. He always called me back or return my text with any questions I had. This is the type of Sales Consultant you would want at your Dealership.If I had a Dealership he would be there. He meet all our needs & went way above & beyond customer service, made you feel comfortable! I have to also thank the finance department Alfonso Scurry for getting me the best interest rate I could get & Wilmer Medina for making the sighing process run smoothly Great Job Gentlemen! CUSTOMER FOR LIFE...

J. N.

9 de oct. de 2014

Had another excellent buying experience with the only Autonation salesman to deal with -- Ziad D. He is professional in all aspects of vehicle sales and is the person to ask for when arriving at Autonation. This was the 6th vehicle purchased from this dealership over the years and Ziad has always been our salesman. Good dealership to work with.

Rebecca

8 de oct. de 2014

Ziad was great to work with. No preassure sales and provided excellent customer service during and after the sale. I would purchase from him and this dealership again. This is my third purchase. I have also had excellent service from the service dept.

Melinda

7 de oct. de 2014

Autonation Chevy was very helpful and despite not having perfect credit history, they were able to get us in a brand new vehicle. We were impressed with the financing process and have been very pleased.

Jason

6 de oct. de 2014

I went her to purchase a car for my wife. The guy we worked with was great. He listened, he explained everything thoroughly and was a great advocate for us to his manager. We got a good deal on a car, great interest rate. Autonation did right by me, so I feel I should leave a review to tell other people about their great customer service.

Anthony Repass-smith

1 de oct. de 2014

When I arrived at airport Chevrolet all staff was helpful and nice. They told me what was wrong with my old car and helped me into my new one with no hassle. Thank you all for your time and I hope to do more business with them again.

mam_unicorn

27 de sep. de 2014

The sales associate who helped me, Pedro, was excellent. He helped me find the car that was right for me, and he worked with the financial team to work with my budget. I highly recommend using AutoNation Chevrolet Airport location.

Claudia M.

23 de sep. de 2014

The place was beautiful and my whole perspective on car-buying has changed. Jaime Pinzon was my sales guy, and he made me feel comfortable the entire time. He answered all of my questions, and made me fall in love with my Cruze. When buying a car, go there, and see Jaime!

Chris from Oviedo

23 de sep. de 2014

I worked with Alex Gomez on the purchase of my used 2008 Corvette. Most of the lead-up to the purchase was over the phone, and Alex was professional, responsive and very helpful in answering questions about the car and the process. The team at the dealership were friendly and also very helpful, and the car itself was in impeccable condition - not a spot of dirt anywhere to be seen, including under the hood. I would definitely recommend purchasing from AutoNation Chevrolet Airport.

mark

21 de sep. de 2014

Very happy with my new purchase at AutoNation Chevy Airport. Cristhian was pleasure to work with and made the buying experience very smooth and enjoyable! I recommend him to and the dealership to anyone looking for a new or high quality used vehicle.

Evelyn Santiago

20 de sep. de 2014

My car was serviced for a recall and car was not done when told it would be, overall service was good; which is why we purchased a new car 2 weeks later.

Mike S.

20 de sep. de 2014

Have purchased several Cars from this dealer and had cars serviced by them. Recent purchase Sales representative Ziad Dabbas was excellent I Highly recommend him and the dealer ship. The whole experience was great. Good Price for my trade and the car I purchase. overall I give the Sales reprentative a 5 out of 5 and the whole process was a 5 out of 5

Fernando De Godoy

20 de sep. de 2014

Great people! Mr cristhian andino was very helpful and friendly.

Fernando hog hunter

20 de sep. de 2014

Great customer services, friendly and honest. Thank you cristhian andino for guided and the professional orientation on my purchased vehicle. I could not be happier.

Thomas Feinberg

17 de sep. de 2014

Yonnis and Denise are two of the best people I have had the pleasure of dealing with in the car business. What had almost become a disaster of a car deal, turned into a pleasant experience when Yonnis became the General Manager. Denise was with me from the beginning of an eight month journey to finally get the car of my choice. Thanks again to Denise and Yonnis.

Customer4Life

11 de sep. de 2014

My overall experience was great! I did feel a little pressure to purchase so additional items with my car, but at the end I received EXACTLY what I wanted.

sam

2 de sep. de 2014

Nice and easy buy, excellent assistance during every step of process

enidstgo

30 de ago. de 2014

My Sales Associate was Jose Barreto. I was well treated. Gave me prompt answers to my questions. Highly recommend. Overall excellent service. I love my new car.

Mildred hernandez

30 de ago. de 2014

My review about everything is that the shop is number one they're doing a excellent job is clean it is is out of the question their their new lobbyist to talk to align the people the customer service is outstanding and overall about everything all the sales people are outstanding because they're great people so thank you so very much thank you ordination bye

Vanessa Gonzalez

27 de ago. de 2014

This had been my best car buying experience ever. If your looking for a Dealer to buy and service your vehicle well here it is! AutoNation Chevrolet Airport. Ask for Denise Internet Director she will make sure you leave with a car/suv/truck at a great price. Not only will she help you everyone at the dealer will treat you like family. Also Alex Gomez was amazing offered us water and popcorn. I purchased a brand new 2014 Equinox at an amazing price!!! Don't wait call Autonation Chevrolet Airport Today!!

LisaIanacone

26 de ago. de 2014

I was looking for a used car that would not break my budget and shopping for cars is not my favorite thing to do. If this is you, I would say look no further, I have the place and the people for you to see. Go to AutoNation Chevrolet Airport and see salesman Greg Taylor. Greg listened and understood my situation and put me in a car that was just right for me. But he did not stop there he stayed with me through the whole process. Greg introduced me to Alfonso Scurry in the finance department who helped me get the very best deal on my interest rate imaginable. While in Alfonsos office Greg continued to check on me to make sure I was getting everything I needed and they both helped to get me out the door and down the road in my new used car. I will not hesitate to contact both these guys again when I am looking for my next car. I know they will make it an enjoyable and easy experience and how many people can say that when shopping for a car?Lisa IanaconeOrlando, FL

eastridgesearch

26 de ago. de 2014

First let me start by saying, purchasing our truck was great. Our sales rep, Christian, was a pleasure to work with and the process of purchasing went as expected. This is not our first vehicle purchase, so we are aware of how the games are played and how the negotiation process works. Just this year we have purchased a 2010 Camaro SS from Carl Black of Orlando and a 93 Full Size Blazer as a restoration project for my husband, so this truck was to be our family get around vehicle. Because Christian was in training he was being assisted by the finance manager to "help" negotiate the price. I came in on a particular vehicle I found listed on their website that was discounted by over $8k, as I had a lot of negative equity and I wanted a vehicle that was going to help absorb that. When they pulled the vehicle from the lot the finance manager said "this cant be the right truck because look at the picture, its a base truck and this one has chrome handles, mirrors, foot rails and a bed liner". I said but your stock numbers match up and I came in to purchase this specific vehicle at your listed advertised price of $30,800. After trying to persuade us to other vehicles with leather, crew cab, 4x4 and even a diesel, they almost had us on the diesel, but while all the options are nice and I went back to the original truck because I have 2 kids to put in the back and plan on giving the truck to my daughter when she is able to drive. Leather and options are nice but kids will be kids and they are only going to tear up. The finance manager ran inside and returned stating "I am sorry I cannot give you this truck for our listed price, someone must have messed up, but I will let it go for $31,375." Negotiations back and forth I met him in the middle at $31k. I even signed the Will take today form and adjusted it from the $31,325 at 7+% they had shown to $31k and a 2.99%. Once in financing things fell apart. The Finance Manager explained he still couldnt give me the truck for $31k but that he was going to give me something even better to make up the difference. We agreed to move forward with financing when we found out it was a 3 yr Tire and Wheel protection plan. After hearing the interest rate of 6.99 at $850 a month they were offering thru 3rd party lenders, I called my credit union and obtained a 2.79. My credit union faxed over the approval and asked for the bottom line out the door price as this is what they were going to be cutting the check for, less my trade ins. The finance manager grabbed his calculator and said bottom line price is $29,211.22. My old loan was with my credit union so they were handling the payoff internally and informed me that the truck transaction needed to be handled as if it was a cash transaction and my vehicles were free and clear titles in hand. He said something was wrong and he would prefer if I did in-house financing. Why would I want to do in house financing at $850 a month when Navy Federal gave it to me at $629. Looking at the Retail Purchase Agreement the selling price shows was $35,274.52, I questioned this he explained that it was 35,274.52 plus our appearance protection, Theft Protection, Tire and Wheel Protection and the Convenience Package my bottom line was $38,570.52. They were discounting the truck by $8k and after their dealer fee, the FL battery fee, tire and Elec filing Tag fee I was getting the truck for the agreed amount of $31,375.72. $25 difference of what was agreed upon but ok lets keep moving. After tax tag and county taxes total came to $33,461.22. They applied a rebate of $4,250 which brought me down to the $29,211.22. Less my trade ins of $8k brings the check they needed at $21,211.22. Ok great. We took delivery at midnight and did not see that the truck got damaged in detail, the dealership fixed this with no problems, even gave me another tank full of gas for the inconvenience. I was on cloud nine, nice truck, great deal, showed it off to my family, friends, co-worker and referring everyone I knew over to AutoNation Chevrolet Airport. I took delivery on my truck on Aug 10th, on Aug 22nd, the same Finance Manager called me to say he needed the contact number to Navy Federal and my account information because the numbers dont match up. Well how can this be I asked, he said he was off by $8k. The bottom line said $29,211.22 and our check was only for $21,211.73. Sounds like you are not taking into consideration my trade ins. Told him to figure it out and call me back. I called Navy Fed who went over the Retail Purchase Agreement line by line with me and they said I had nothing to worry about, even verified that the dealership cashed the check on Aug 15th. Never heard back from the Finance Manager so I assumed they must have figured it out. UNTIL LAST NIGHT. I had another manager call me and demand that I come in and a lady by the name of Charlie Alvarado called and said that if I didnt come back in and re-sign that they were going to send the hook for my truck. So on a school night, we load up the kids and make the 30 min drive back to the dealership. As soon as we walked in we were being told that we needed to re-apply for the truck and that we owed an additional $8k. I pulled out my Retail Purchase Agreement and the General Manager, Mr. Vincent Cardova said do not look at that, look at my screen this is the numbers I care about. Repeatedly said that I need to stop referring to my paperwork and pay attention to the numbers on his computer screen. He insulted me on a number of occasions, but one was in front of my 2 kids stating why dont you fax that purchase agreement to your credit union so I can have an intellectual conversation with someone tonight because Mrs. XXXXX you obviously dont know math. When I called my credit union and put them on speaker phone they also informed them that I was right and to stand my ground. They were not going to be getting any additional monies for the truck. This is when things got extremely emotional. With my 2 kids in the office with Mr. Cardova informed me that As soon as you leave this lot, I want to let you know what you can expect, I am going to call the cops and report the truck stolen, you have a beautiful family and they are going to watch you be arrested for grand theft Mrs. XXXXX and a felony is nothing to joke about. We will also call our attorneys who are not cheap and prosecute you to the fullest extent of the law. At this point I begin to call my attorney, and its after 9pm at this point and my husband told me to simply call the cops instead. If we are going to report it stolen, we might as well do it right now while its still on the lot. The 911 operator informed me that as long as we are current on our payments they cannot repo my truck, especially because they are not the lien holder, Navy Federal Credit Union is. We had Sergeant Joe Capece of the City of Orlando Police Department come out and inform us that this is all a civil matter and that because the truck is in our name they cant report it stolen, and because they are not the lien holder they cannot legally repo the vehicle and we are free to go. Our cloud nine was quickly ripped out from underneath us. I have never been so insulted in my whole life. As previously stated I have purchased numerous chevys including a S10 in 2002, a Cavalier in 2003, numerous K10 ranging from a 1976 to a 1984, and currently own a 2010 Camaro SS, a 93 Blazer and our 2014 Silverado. While I know this isnt a direct action of Chevrolet, the actions, threats and unprofessionalism presented by this dealership has put a bad taste in our mouth, and I am not looking forward to the months ahead. I have put money in escrow with my attorney because if any of Mr. Cardovas threats are true, I am going to be having extremely high attorneys bills here in the near future for a mistake that his dealership did. Cashing the check is acceptance of the contract and threatening a family to have their mom arrested for Grand Theft is in no way a good practice or a smart way to have a customer work with you to correct the error.

Unsatisfied Consumer!!!

26 de ago. de 2014

Charlie Alvarado called and said that if I didnt come back in and re-sign that they were going to send the hook for my truck. So on a school night, we load up the kids and make the 30 min drive back to the dealership. As soon as we walked in we were being told that we needed to re-apply for the truck and that we owed an additional $8k. I pulled out my Retail Purchase Agreement and the General Manager, Mr. Vincent Cardova said do not look at that, look at my screen this is the numbers I care about. Repeatedly said that I need to stop referring to my paperwork and pay attention to the numbers on his computer screen. He insulted me on a number of occasions, but one was in front of my 2 kids stating why dont you fax that purchase agreement to your credit union so I can have an intellectual conversation with someone tonight because Mrs. XXXX you obviously dont know math. When I called my credit union and put them on speaker phone they also informed them that I was right and to stand my ground. They were not going to be getting any additional monies for the truck. This is when things got extremely emotional. With my 2 kids in the office with Mr. Cardova informed me that As soon as you leave this lot, I want to let you know what you can expect, I am going to call the cops and report the truck stolen, you have a beautiful family and they are going to watch you be arrested for grand theft Mrs. XXXX and a felony is nothing to joke about. We will also call our attorneys who are not cheap and prosecute you to the fullest extent of the law. At this point I begin to call my attorney, and its after 9pm at this point and my husband told me to simply call the cops instead. If we are going to report it stolen, we might as well do it right now while its still on the lot. The 911 operator informed me that as long as we are current on our payments they cannot repo my truck, especially because they are not the lien holder, Navy Federal Credit Union is. We had Sergeant Joe Capece of the City of Orlando Police Department come out and inform us that this is all a civil matter and that because the truck is in our name they cant report it stolen, and because they are not the lien holder they cannot legally repo the vehicle and we are free to go. Our cloud nine was quickly ripped out from underneath us. I have never been so insulted in my whole life. As previously stated I have purchased numerous chevys including a S10 in 2002, a Cavalier in 2003, numerous K10 ranging from a 1976 to a 1984, and currently own a 2010 Camaro SS, a 93 Blazer and our 2014 Silverado. While I know this isnt a direct action of Chevrolet, the actions, threats and unprofessionalism presented by this dealership has put a bad taste in our mouth, and I am not looking forward to the months ahead. I have put money in escrow with my attorney because if any of Mr. Cardovas threats are true, I am going to be having extremely high attorneys bills here in the near future for a mistake that his dealership did. Cashing the check is acceptance of the contract and threatening a family to have their mom arrested for Grand Theft is in no way a good practice or a smart way to have a customer work with you to correct the error.

Panda14

25 de ago. de 2014

Recent purchase of a new Chevrolet Silverado from Ziad Dabbas - very professional, polite and made the purchase a joyful experience. 100% satisfied. Thank you for the great truck.

Oviedo customer

19 de ago. de 2014

Great experience bought a used Suburban. Everyone there was super helpful!!! Great prices!

Kevin

19 de ago. de 2014

This is the second time purchasing a car at Autonation Airport Chevrolet, both times with a trade in. The sales personnel were fantastic, no-pressure, no-nonsense, relaxed, and always very courteous. Denise coordinated sales both times with Ziad the second time. Both were marvelous and a joy to work with. The prices are very, very competitive and trade in values equitable. The car selection is excellent and internet viewing allows one to do a lot of "looking" before arriving at the dealership. The entire process was smooth, from the test drive to driving off the lot. This is the way to purchase cars. If you're in the market for a Chevy, I highly recommend them.

emlc25

31 de jul. de 2014

Not impressed at all. Felt patronized. Customer service came across as insincere and manipulative.

Kandy Thompson

8 de jul. de 2014

Made car buying easy!!!! No gimmicks!!!! No hassles!!!! No pressure!!!! Just go quality service!!!!

MD58

26 de jun. de 2014

I dropped my car off for oil change, tire rotation and inspection. I came back early so I expected to wait at least another 30 minutes. To my surprise the service adviser recognized me and told me my car was ready! What a pleasant surprise.

Rob Rivera

25 de jun. de 2014

I just purchased a certified pre-owned 2012 C6 Corvette Z06 and a 2013 Silverado 1500 LT at AutoNation Chevrolet Airport. Through the entire process the staff was courteous, helpful, and willing to do whatever it took to make sure my wife and I were satisfied customers. From Jose and Alex, the two Sales Consultants all the way to Andreas the General Sales Manager, the level of customer service was outstanding and I would recommend them to anybody looking to purchase a vehicle.

rrivera1622

24 de jun. de 2014

I just purchased a certified pre-owned 2012 C6 Corvette Z06 and a 2013 Silverado 1500 LT at AutoNation Chevrolet Airport. Through the entire process the staff was courteous, helpful, and willing to do whatever it took to make sure my wife and I were satisfied customers. From Jose and Alex, the two Sales Consultants all the way to Andreas the General Sales Manager, the level of customer service was outstanding and I would recommend them to anybody looking to purchase a vehicle.

LeslieJ

7 de jun. de 2014

The sales team at this dealership was HELPFUL and INFORMED. This, coupled with an aggressive pricing approach made it possible for me to buy my first vehicle (despite many attempts) from that dealership since it opened many years ago. I would recommend my sales team of Noberto and Jose to anyone who asks. Good guys.

Damian

6 de jun. de 2014

Wonderful dealership experience, found the truck I wanted and got it with the payment I needed. No high pressure sale situation, no surprises in the finance office. The deal went down exactly as expected with no funny business. My salesman Jaime was one of the most courteous car salesmen that I have had the pleasure of doing business with. A+ I didn't not rate the facilities as the dealership is going through a remodel currently so It would not be fair pass judgement until that is completed Thanks Auto Nation!

Donna

20 de may. de 2014

Very conviently located within a few miles from my home. Courteous service.

unhappy_customer-14

1 de may. de 2014

I went in their on a friday of last week and got to the point where the deal was nearly complete and got the run around and had to come back saturday and then they called me on the phone with a higher payment then we discussed. So I wanted to look at another vehicle I called twice after that and two sales men told me they would call me back but they didn't I guess they didn't want my business

Very Upset Customer Chris

29 de abr. de 2014

Took my car to the Lee Vista Blvd service department twice because my car wouldn't start after turning it over 6-7 times. First time I'm told it was because if a corroded battery terminal and today I'm told they can't find anything wrong. So I guess just making it up?? Turning it over off and on for almost 3 hours isn't going to tell you what's wrong with it !!!! They say can you leave it with me over night. I say no because I need two vehicles and can't afford to pay for a Lease and I'm told their is nothing I can do for you then!!! What Customer Service I got Steve and AutoNation Chevrolet Airport Florida !!!!

daniabbas1

20 de feb. de 2014

I was very satisfied purchasing a Chevy Volt with 0% APR financing, I also traded in my 2009 Toyota Corolla. I first contacted the dealer through their website, then I received a follow up call from Cassie Acevedo. Cassie was very helpful in setting everything up. She was very prompt in answering my calls and would go out of her way to help. We met the following day and closed the deal.

Phil

20 de feb. de 2014

I would like to give a special thanks to the fantastic people at Autonation Chevrolet at the Airport. My experience with all was awesome and done so during remodeling your facility. I was amazed at your professionalism and honesty, no pressure and an enjoyable buying experience. A special thanks to Cassie, Denise, Cristal, and especially Ignacio for going above and beyond. I will recommend to all friends and family to buy their next vehicle from you and I will definetly buy mine there, thanks again, Phil.

Carlie

10 de ene. de 2014

Let me start off by saying our salesman was excellent. He was courteous, patient and genuinely there to assist us instead of just "trying to get us to spend money.". HOWEVER, the sales department itself is BEYOD unprofessional. We spent about two hours at this dealership, test driving the car, talking about it, negotiating the car price, going over the price breakdown (which involved getting rid of meaning extra unneeded charges) and ultimately coming very close to signing the paper right then. Our sales rep knew we were 90% certain we were going to buy this car. My mother told him to give us a little talking time, she wanted to make sure this was the one I wanted and wasn't questioning any others. About 15 minutes later she walked back inside to find our sales rep and get the process started. About two minutes later she walked out to inform me that the car had been sold. Little did we know, another sales rep that had shown the car a previous day, had called their customer to inform them the car was being shown and we were thinking about buying it. The woman had gotten there halfway through our negotiation process and quickly sat down with her sales rep and started the paperwork the second we walked outside to talk for a few minutes. NOW, I understand without some sort of deposit, the car is in no way secure. That woman had every right to that car. However, it was very unprofessional and rude for them to not even inform us that there was another buyer present and that even stepping foot outside without putting down some sort of deposit would make her eligible for the car that second.

akaawack

7 de ene. de 2014

Ian Mckenzie is by far one of the best service guys i've delt with. Anytime there is a problem, he resolves it no questions asked. Because of his great service and friendliness, I went back and bought my second vehicle. Thanks Ian for all that you do!

Orlando

3 de ene. de 2014

Steve was extremely helpful during my visit, as he made the visit as speedy as possible. He also provided me with information on what the problem was with my vehicle and the process in getting the problem fixed.

Bryan

1 de ene. de 2014

JACQUE TREATED ME WITH THE GREATEST OF DIGNITY AND RESPECT. BECAUSE OF HIS KIND CUSTOMER SERVICE, I WILL NOT ONLY REFER FRIENDS HERE, BUT RETURN REGULARLY MYSELF. THANK YOU JACQUE AS WELL AS CHEVERLET.

Teresa

31 de dic. de 2013

My visits at Chevrolet at the Airport is always very nice and so are the people at the Service Dept. No complains, however General Motors, as far as I am concern does not stand behig their products, last call I received on 9/12/13 from someone called Darlene was totally useless, finally telling me she will be closing my case. This car is already pass the 5,000 miles, required for a better mileage, however still only makes 20 miles to the gallon (false advertizing) In conclusion, still I'm not happy with my 2011 Aveo!!!!! (and please don't blame Auto Nation Chevrolet by the Airport), I've been dealing with them for years and never have any complains.Another call from GM will be appreciated

Vail

31 de dic. de 2013

As usual vehicle was ready on time, my previous service advisor Dewayne retired, but my new service advisor, Jacque-didn't miss a beat. Service was great.

lampman42

28 de dic. de 2013

I am very happy with this dealership, Cassie was amazing she was so nice and sweet to us and very knowledgeable about the car. Sheila the finance manager was great too she did what it took to get our deal done with what we had to work with. I will be recommending them to friends and family and i will buy my next car from them.

Robert

28 de dic. de 2013

I love going to Courtesy Chevrolet by the Airport. Everyone is so friendly and I never feel taken advantage of. Being a girl, I never feel the need to bring a guy with me to make sure I am getting good service. I trust my service techs and their advice!

Darrah

27 de dic. de 2013

I was greeted by Cristal Cruz and received excellent customer service. Cristal was very prompt and curteous. I will be visiting the Semoran Autonation more often.

akaawack

24 de dic. de 2013

This is my second vehicle I've purchased from Autonation Chevrolet. I must say their customer service is out of sight! They made me feel like family. From sales to the service department, this is a well rounded company. Mr Ian Mckenzie is very trustworthy and professional. Cassie in Sales did a great job finding the vehicle that suited me. Like Mr Phil on Duck Dynasty. I'm Happy Happy Happy!!!!!!

Thomas

24 de dic. de 2013

Steve was very friendly in greeting me. I was shown an area where I could wait. General Manager Vincent visited the waiting area and spoke to me explaining exciting changes and the remodeling coming to the waiting area.

ldnursedee

10 de dic. de 2013

I would never recommend this dealership. The management is shady, and and tries to 'slip in' stuff without asking you if you want it!! Gave us the wrong car, didn't do paperwork correctly.....a big mess! Clearly the right hand doesn't know what the left hand is doing. Still trying to get things sorted our after 2 months. Beware, and stay away from this dealership!!!

Loyal to this Dealership

15 de nov. de 2013

Everyone is very friendly and helpful. Autonation near the Orlando Airport off Lee Vista is the only dealership that I would go to. Salesman Alex Gomez was the best, he spent most of the day with us and walked us through the whole process with no hassles.

Michele

3 de oct. de 2013

The entire process from start to finish was AMAZING!!! Purchasing a vehicle can be a very daunting task but my Salesman Ziad Dabbas made it a stress free process no wonder he is a "Mark of Excellence Award winner." Not once did he pressure me to make an immediate decision. His customer service skills are impecible and definately deserves recognition for the outstanding service he provides his and your customers. I would DEFINATELY recommend your dealership and more specifically Ziad to anyone.

Tom Local

29 de sep. de 2013

customer service waiting area needs to be updated with accesories

Rose

29 de sep. de 2013

EVERYONE WAS ABSOLUTELY WONDERFUL - PROFESSIONAL AND VERY CURTEOUS.

SDM: Cruze Owner

25 de sep. de 2013

I wish I could remember the techs name (hope you can look it up) Tech: Was friendly, fast and not pushy. He really seemed to enjoy his job. He very customer service focused and made me feel welcomed.

Kendall

26 de mar. de 2013

I recently just purchased a 2012 Chevy Equinox and I can honestly say I had a great experience at Courtesy Chevrolet Airport. Denise was awesome to work with - she went above and beyond to make sure I was able to get the car that day. I had an awful experience at a car dealership the night before and when I came home , I saw the Equinox online .Denise has reached out to me the next day. She was so friendly and knowledgeable about the car. Both Denise and Favio (in the finance department) stayed until 11:45pm at night with me until the process was finished and I was able to take home my new Equinox. The quality of the cars at this dealership are truly remarkable and I will be telling everyone I know who is looking for a car to go here. I LOVE MY CAR! And I am so happy to have had such a great experience working with Denise and the whole team! THANK YOU THANK YOU THANK YOU!!

MD

28 de feb. de 2013

Service Advisor Ian made me feel like a very important customer. Informed me of perks that I was not aware of.

Kevin Hall

16 de dic. de 2012

The service department was below poor but that was the lowest score they had. Made an appointment early on Sunday to have my car serviced, I explained to the lady I had the FMMP (the free service package I BOUGHT with my car that comes from Chevrolet). She told me to just bring in my FMMP info and the service will be covered. Sunday morning came, I parked my car in the service bay and asked if that is where I should leave it for service, the man who greeted me (which I later found out was the manager of the Service department) responded with "I am the only one here, what do you want?" I explained to the man I made an appointment to get service done since my FMMP emailed me and just said i need to come in for service, but did not say what. The manager got my paper work (which had the wrong model of car on it) and proceeded to ask me what service had been done on the car. I told him I bought the car used, so I was unsure. He then responded with "Oh, well let me call the dealer you bought the car from" (which was New Smyrna Chevy which was an amazing experience) "and talk to them." I was unsure of why he was calling but I said ok and waited. He made a few phone calls then came back and said they were not open til 11, so I had to pay for the services (of which were still undetermined). I told him that no one told me on the phone I had to come in to Courtesy Chevrolet when New Symrna Chevy was open so they could call about my FMMP. The manager of service then replied with "Well I can't just give you a free oil change." Since I was already having issues, and he seemed very unprofessional and rude, I asked him who the manager was and if I could talk to them. He then replied with "I am the manager, you're talking to him." So when I asked who was above him he gave me a quick name and said "but he is not here." So I asked the man for a phone number that I could call. He pointed to a sign then started to walk away from me. I then said "Excuse me, can you show a little customer service and at least write it down for me?" He then scribbled the name David Vega and walked away. I wish I would have caught the managers name, but I was so shocked at the rude and unprofessional manner of this man that I never caught it. Of course, the dealership does not have any names posted on its website, and with good reason. I'm sure they get enough complaints that they don't want people to know who they are. But if you go on New Smyrna Chevy's website, they have pictures and names of all the staff. I have left a message for Mr. Vega, I will update with his response.

Richard118

27 de ago. de 2012

I gave this rating because, Remmy and Justin were helpful, kind, and willing to do anything to make me feel at home. Other dealerships did not care as much as Remy and Justin did. There great people.

nelly46us

24 de ago. de 2012

The salesperson that took care of my purchase was extremely professional, courteous and had extensive knowledge of her job. She even went out of her way to explain the new features my car had such as bluetooth, and garage door opener.I will definitely purchase here again.

GIA MIA

24 de ago. de 2012

I LOVE THIS DEALER EVERYONE THERE WAS AMAZING THE INTERNET MANAGER DENISE MOREU WAS AMAZING, I CAN SAY THE WHOLE PROCESS WAS EASY AND FAST. I WILL SEND AS MANY PEOPLE AS I CAN THIS DEALER IS A 5 PLUS!!! THANK YOU COURTESY AIRPORT TEAM!!! YOU HAVE MY BUSINESS FOR LIFE!!!

MAVERICK

20 de ago. de 2012

Dealership sales personnel are professional and helpful. Vehicle was delivered in "new" condition. Other than the time it took to finalize the deal, the experience was basically "painless" and low pressure.

Nhealy

20 de jul. de 2012

I would not recommend this dealership. I had a great sales experience, the sales team was fantastic but the service department is terrible. Since buying my Camaro a year ago I have not had pleasant experience. If you are looking to buy the car but not have it serviced there I would reccommend but the service department is terrible with the exception of Steve Barton. I would tell you the only way to get your car serviced here if he was your advisor otherwise buyer beware! I love my car, I love chevy's but you may want to look into better dealerships who have a better service department and customer relations team.

megs5683

13 de jul. de 2012

Remy and Jack were both extremely friendly, helpful, knowledgable, and easy to work with. I love my new truck! Thank you all so very much.

Cromagnum Man

6 de may. de 2012

The people at Courtesy Chevrolet Airport were very friendly, courteous and helpful through the whole process of buying our car. We already knew what we wanted, so when we saw the car advertised online, we drove to Orlando to check it out. We liked the way it looked on the lot and when we drove it, that confirmed our decision to buy--no pressure to buy from the salesman, though, (something we appreciate). We were satisfied with the pricing, the trade-in value of our car and the relaxed atmosphere of the place. This dealership was recommended to us by a friend and we are very happy with the experience.

mrogdin

4 de ago. de 2011

I am a 12 year customer. Went in for service today. My appointment was ready. They new my name from facial recognition. They were friendly. They detailed my Cruze. There were no charges and it was easy to leave this dealership. I have leased 4 cars and have only paid for oil changes over the whole time. Best dealership I have ever done business with!!

diamondhide

1 de ago. de 2011

*************DO NOT BUY FROM THIS COMPANY!!! THEY DO NOT CARE ABOUT YOU ONCE YOU BUY THE VEHICLE!!!! Wow! I am fuming mad right now because I am trying to simply collect a refund from the extended warranty on the vehicle I purchased from them a year ago. I just sold it and I'm going to use it to put a down payment on another vehicle. I have been trying for the last 3 days to get a quote from them for the amount expected back and they keep telling me they will call me back in an hour and never do. The finance manager along with her staff is completely and utterly incompetent and does not care about the customer. Additionally, back a week or so ago I asked a lady (I don't remember her name) over the phone, who works in the service department, about window tinting and she told me she had no idea what days the guy who performed the service was there and told me to come in and ask one of the guys that works in the garage....ARE YOU SERIOUS?! Since she works there I guess it is too much for her to get off her ass and walk around the corner and ask. I haven't been this frustrated since I had to deal with Dell's customer service over the phone in India. DO NOT BUY FROM THIS COMPANY!!! THEY DO NOT CARE ABOUT YOU ONCE YOU BUY THE VEHICLE!!!!*************

hector.urbina

27 de jul. de 2011

I have been in this dealer ship several times before to purchase a new surburan . the people there was not people friendly .i gave it a second chance and i was amazed on the service and people that they have now i would come back with no second thought to purchase a new vechical with not a problem i also will recommend to friends and family to buy here ..thanks.

Justin14

16 de jul. de 2011

My recent experience at courtesy chevy Orlando airport was outstanding. I was on the search for a specific used car and even thOugh the car was not on the lot my first visit the guys at the dealership where able to find the exact car I was looking for within a couple of days. Everyone was extremely nice and they even introduced me to the gm of the dealership which assured me they would find my car. I can't say enough good things about my experience. Special thanks to Todd the gm for taking the time to go the extra mile.

vipermumy

13 de may. de 2011

Was told I didn't know what I was talking about. They said their tech "just returned from school", but he knew NOTHING about the fluid that is now required for a diesel. Don't want ANYONE at this dealership touching my vehicles!!! Was treated like an idiot that couldn't count! As it turned out, I knew MUCH more than they did about the diesel fluids. Also, the manager is an outright liar, which I have emails that prove that.

jayward28

18 de jul. de 2010

the employees at this dealership were great. they were never pushy nor did they make me feel like i was being pressured into any thing. every one there was extreamly friendly and took great care of me. the whole process went so smoothly i all most cant believe it.they worked very hard to give me what i wanted and at a great price. i actually wen't there looking for a camero and left there in an unbelievably good shape used corvette. thanks to every body at courtesy chevrolet at the airport in orlando for helping me achieve a goal i thought would never come true. i am now the proud owner of a 2005 c6 corvette because of the guys there. i would recomend this dealership to any body looking to buy a new or used vehicle.

mward

17 de jul. de 2010

I have bought many cars in my 58 years, but I have never bought from such a customer friendly dealer.The salesman was low key and willing to work with us to find something we could afford. Jack was a superior representative for Chevy who went out of his way to make the deal. He followed up and really cared about the future of his customer and our relationship with Chevy. I am a female and have had some very bad experiences with car purchases. This was absolutely the best experience I have ever had. Courtesy Chev. certainly lives up to their name. I feel that we both won on the deal and will continue to be a loyal customer of this dealership.