Sharron Keitt

9 de sep. de 2016

The service was excellent. The service expert was very attentive. Ms. Leela listen to my concerns and answered all my questions. She went above and beyond to make sure I was satisfied with the service I received.Thanks you for the great service .

David

2 de sep. de 2016

The salesman was very helpful and not pushy. He was very knowledgeable about Ford products and features. He let me decide what I was interested in and take a test drive. The quality of the vehicle sold itself.The staring price was better than any I had found. I was most pleased with the final price.

KE

2 de sep. de 2016

Ask for Theo. He won't try to upsell you and he's not pushy. He let us take our time and look at multiple vehicles. He was patient when we went home to decide if we'd come back the next day to purchase. When we did return, he was detailed, thorough, efficient, and super nice. He even fed us lunch! Love our car too.

Linda - Valued Customer

22 de ago. de 2016

Best service anywhere!! Ruby my service rep is wonderful. I can always count on her. Kendal gave me warm friendly care when I arrived and left !! My courtesy driver was so friendly. Just a great experience all around. Every time!!!

James

10 de ago. de 2016

Everything went better than expected. That is all I am goin to say.

Karly

9 de ago. de 2016

Very nice people.. However, could've been a little quicker getting the job done.

Theresa and Ricky

8 de ago. de 2016

We had a great experience at AutoNation recently. We were able to purchase our car and get exactly the payments we wanted. The staff was friendly and very courteous. Bobby Jones was our salesman and he did a fantastic job getting our loan to be exactly what we needed it to be.

BB

2 de ago. de 2016

Great experience buying our 2013 Explorer. They worked with us to come up with the right plan and payments for us.

Steven

1 de ago. de 2016

Great service, both the quality of work and the way in which I was treated.

Alcione

1 de ago. de 2016

Great service. Ruby is excellent. Will return for all future services. Thanks Autonation Marietta Ford

D. Heath

30 de jul. de 2016

Great customer service, easy process, car was ready when I arrived to sign and pick it up!!

YY

21 de jul. de 2016

I had great experience at AutoNation Ford Marietta last recently. Special mention goes to Dominic Rodgers, who was the salesman with me. I called before going there, telling them my preferences. When I got there, a car meeting my specifications was already parked in front ready for test drive. After the test drive, we began to talk about the numbers. I had an OTD number in mind, which is a great price. As a straight shooter, I just told Dominic Rodgers my number. Minutes later, Dominic came back to me and simply said that they would take the number. No haggling was needed.Truth be told, I visited another dealer before visiting AutoNation Ford Marietta. I gave the other dealer the same number and the other dealer could not make it. Throughout, Dominic Rodgers was very friendly, professional and efficient. Never in one moment had he pushed me in making any decisions. All in all, great experience at AutoNation Ford Marietta. I highly recommend this dealership, and most of all, Mr. Dominic Rodgers.

Lmhbrotherford

17 de jul. de 2016

First of all, I truly like the Ford product. They are very cool looking and the Fusion is my choice. I have a solid history with Ford, and I always return to Autonation Ford in Marrietta ga. For the purchase. The other reason I return to Autonatiion Ford, is because I know I can trust what Theo Garuba says. It has been several years since my last purchase from Autonation; he greeted me with a great smile and a solid hand shake. Theo is very pleasant person to work with through the entire process, and he seems to truly enjoy his work.Theo intently listened to what I was looking for. Being very knowledgable about the auto industry, he was able to quickly inform me of the several choices that would fit my budget and comfort. That's what I expected from him and he delivered with high marks.Also, the sales manage Scott Unger, and the finance rep Ruby Savoie were also very respectful and pleat to work with. They both contributed to the excellent new car buying experience, and have recommended Ford Autonation in Marrietta Ga to my friends who are also in the market.Sinceely,Lance M. Lynch

Bill Atlanta

15 de jul. de 2016

I recently ordered and purchased a 2017 Ford Mustang GT350. While checking numerous dealerships most were charging $7,000 - $15,000 over sticker price. On a Mustang blog site a gentleman recommended Autonation Ford in Marietta and advised me to talk to Carl Yarber. I must say that was great advise. Carl walked me through the whole ordering process, answered numerous questions , gave me several options. While waiting for the car to come in he would update me weekly as to the progress from the status updates, thus I didn't have to call dealership wondering what was going on. Carl introduced me to a service manager, the master technician that would be working on the car and I was able to ask additional questions to these gentleman. Once the GT350 was delivered, Carl pulled the car into the showroom had a nice sign made on the windshield specifying my car and took numerous pictures of me and my family. Days later, Carl printed the pictures and made a memory book of the event and had it Fedex to the house. Carl went above and beyond the "call of duty" to make this a most memorable event! Thanks Carl

jermaineoliver711

12 de jul. de 2016

Theo was great. Very helpful and honest. Theo called when he said he would and kept me in the know. What I liked most is the fast in and out process. I went to another dealership first and remember telling them I did not want to be in the dealership all day. I was very happy that when I filled out the application online everything was put together and done when I got to the dealership. I went to One Source and I had to fill out an online app then when I called they kept saying come one in and haven't looked at my app. Then I was told I had to fill out another app when I get there...I never went. The worst part when I kept telling them get every thing ready before I get there because I wanted to be in and out. They said to me it's not like buying a hamburger ....well Auto Nation made this process like buying a hamburger I was in and out with everything done before I got there. That's what every customer wants. Thanks, Jermaine

Gerald

11 de jul. de 2016

Coming into the facility the service department were very attentive, and professional. I was directed to the waiting area inside the dealership where I could watch t.v:, and have a fresh cup of Starbucks coffee sitting in so comfortable couches. Available were Wifi for my personal device, and it was also an computer center. The service tech checked with me on the status of my vehicle that I could judge when I would be finished.

Iris

11 de jul. de 2016

As a new resident to the Atlanta area I searched the web for a company to inspect and repair, as needed, a 2001 Explorer Sport Trac that was gifted to me. I was immediately greeted by Leeia a service advisor who put me at ease and started to listen to what I thought I needed as far as service goes. The main reason I am writing this review is that my service advisor listened to me and was able to translate my concerns to the technician so that all the service needed to my truck was accomplished. Needless to say Auto Nation is where I will seek service/maintenance for my truck as long as I own it.

Patty Huebner

6 de jul. de 2016

Theo was our salesman... No pressure, knew a lot about the truck we bought, he was patient and fun to talk to, and extremely nice!Scott handled the financing for us. He was great, and got us a BETTER deal than we were expecting. He gave us all the options , but No pressure to sell us add on's that we didn't want... It went quickly, he made it easy and fun!

Steve K.

4 de jul. de 2016

I have used this dealership for 10 years to service my GT. The only place in Atlanta with the knowledge and expertise to service or repair a Ford GT. Jason Adams is an excellent mechanic.

David and Jane

3 de jul. de 2016

I like to bring my cars to you because Gary Baxter makes sure that it is a pleasant experience. I feel like I have my own service adviser who is working for me. The quality of your service is far above what I could experience anywhere else.

NEWEDGE OWNER

2 de jul. de 2016

THE ENTIRE SALES TEAM WAS VERY NICE AND HELPFUL WITH OUR CAR BUYING EXPERIENCE. I WOULD RECOMMEND THEM TO ANY ONE LOOKING FOR A NEW CAR.

mstans

28 de jun. de 2016

I visited the dealership a couple of times trying to make my decision on which truck I wanted to buy. On each occasion I met with Jeff McGlashing, he would show me the 2016 F 150, let me look and drive it without any high pressure sale tactics.

L

27 de jun. de 2016

I got my brakes repaired. It only took a few hours. The service person, Nathan, was honest and very helpful. It's the best car repair experience I've had in 15 years.

Jewelmaven

25 de jun. de 2016

Stopped by Auto Nation to inquire about the Fusion Hybrid.. Jeff McGlashing thoroughly explained how it worked and made us comfortable with our decision to purchase. We couldn't be happier with the car...drove over 400miles and have 150 miles to empty on the first tank of gas!!! win win with Jeff and Auto Nation!

riker77

24 de jun. de 2016

My wife and I were in the market for a new Fusion. We needed to be in a specific payment range and we were rebuilding our credit. Jeff Mcglalshing and the team at AutoNation worked very hard and was able to find a beautiful 2016 that was a great deal for my family! I highly recommend you check Jeff out before you buy your next car!

Diana senior citizen

22 de jun. de 2016

Helpful, well informed and great price on our Ford Fusion Hybrid.

Dr. Allen Avery

22 de jun. de 2016

I have bought three cars from Auto Nation and have been satisfied with the service and professionalism on every encounter. I would highly recommend to other in the market to buy a car in choosing Auto Nation as their dealership.

D.

21 de jun. de 2016

Superior follow through and communication between all parties involved

Diane McKenna

14 de jun. de 2016

They changed oil and filter; but they also checked everything to make sure it was tip top and they answered my questions in a way that was easy to understand.

Bill

13 de jun. de 2016

Great place to purchase commercial trucks and Vans. Rodney Millsap is a great sales rep!!!

StefanoD

12 de jun. de 2016

If you want to buy a car from some Honest folks go to Autonation Marietta. They will work with your budget and give you friendly service!

Kahlanda

12 de jun. de 2016

Always excellent customer service. Facilities are always clean and employees are great!

Babylon Slim

10 de jun. de 2016

I knew before taking my 1995 Ford to a huge Dealer for clutch replacement that it would take longer than the 2 days promised, however, it was worth the extra time to have a factory trained mechanic work on my car - especially since it is 20 years old.

Carolyn

10 de jun. de 2016

I always get good service from AutoNation Ford and specifically Tremaine. He ensures the car is serviced quickly and makes recommendations for things to look out for (since my car has over 100,000 miles.

Donald

10 de jun. de 2016

Normal service every 5000 miles. Good understanding of what to be aware of relative to future service needs

Melissa Barton

8 de jun. de 2016

very pleased, and would recommend to everyone!would buy from there again

Nick

6 de jun. de 2016

My '15 Mustang was due for some routine service/maintenance so I went to this dealership based on good past experiences there.. My car was taken in by Ruby S.. She went above and beyond to ensure my car was admitted in a timely fashion and that overall costs were kept to a minimum despite any gaps in my factory service contract. I highly recommend this service department.

Joseph Blum

4 de jun. de 2016

I have challenged credit and was looking to purchase a 2016 mustang. I had a 2015 vehicle to trade which would add negative equity to the deal. I explained this to the salesman on the phone Thursday evening. He said I could apply on line. I did and was told he'd be off Friday but all information would be forwarded to his sales manager and he would contact me Saturday. By 10:30am after not hearing from him I text him to see where I stood he replied he was checking now. At 1:15 nothing. I again text him "anything?" At 2:45pm he replies I would need 5k down to make the deal happen how would I like him to proceed? I replied I didn't have 5k but asked what would the monthly payment be. At 3:11. It is 4:35pm with no response. I will no longer deal with this salesman or the dealership even though I bought a 2015 mustang from them 2 years ago. I knew the deal probably would not happen but I have never seen such unresponsive, poor customer service in my entire life. Oh by the way outside of the initial phone call from the salesman only received e-mail the entire process, I guess he couldn't be bothered.

Joe60

4 de jun. de 2016

I had challenge credit and was looking for a 2016 mustang. I wanted to trade a 2015 vehicle which would create negative equity to the deal. I was dealing with a salesman named Greg Collins and was upfront and explained this to him. He told me to apply on line for the credit application. I did and was told by e-mail he would be off Friday but would forward all the information to his sales manager. He said he would let me know Saturday when he returned to work. Saturday at 10:30 I asked him by e-mail if he heard anything and he replied he was checking now. At 1:13 pm after again not hearing anything I emailed him again "Anything?". At 2:45 when he replied he said I would need 5k down and how would I like him to proceed. I let him know I did not have 5k but if I did how much would the monthly payment be? This was at 3:15 it is now 7:15 and received no response. This is extremely poor customer service. I bought a 2015 mustang less than 2 years ago and my experience was great. The irony of this is I had 5K but didn't want to use most of my life savings on a down payment. Had Greg been more responsive at any point of my dealings with him I believe we could have gotten a deal done. Given me options or ways to work something out or just have given me what the monthly payments were may have helped. After the initial call I never spoke to Greg or anyone else from this dealership. Everything from Greg was e-mail and when he decide a deal could not be done he moved on to the next potential client. I will not deal with Greg Collins again. I have never seen such Poor Customer Service in my entire life.

Roy

18 de may. de 2016

Friendly staff, Theo the salesperson is very pleasant to deal with and helped me out on keyless entry admin reset a day after the purchase. I highly recommend this dealer.

Frank

17 de may. de 2016

Service, center and people are great. I an disappointed Ford dropped the SENIOR discount.

Ray Tillman

16 de may. de 2016

I left a message and an email for the service manager regarding my service experience. I never heard back. This is the second vehicle we have purchased from this dealership.

William

16 de may. de 2016

The staff was very The staff was very friendly, very professional, and very patient and methodical in diagnosing an intermittent issue with my vehicle. The service department never attempts to upsell.

Displeased with dishonesty

5 de may. de 2016

DO NOT! Buy from them they gave me an d carfax saying nothing was wrong with my vehicle, go to trade it in a year later and the other dealership printed the carfax and it flagged showing it had structural damage so I am stuck with a vehicle and a lot of money being put out on a car that isn't worth the amount I am paying for it.

16FocusRS

16 de mar. de 2016

I have been looking for a dealership to purchase a 2016 Ford Focus RS from and I have been talking to many dealerships in the area. I spoke with Waddell at AutoNation Ford and he informed me over the phone they could take the order for my car immediately with a $500 deposit, the car would be priced at Ford's MSRP and not a penny over, and delivery would be in July of 2016. I confirmed this information with him multiple times on the call, as it did not seem to be aligned with any of the information I had received from other dealers relating to this car. He attested over and over that this was the case, so I drove down to the dealership to put a deposit on the car. Immediately after walking in, he brought me over to the "RS Specialist" who talked to me like I was a 5 year old, as though I had made up everything that Waddell told me on the phone. The Specialist informed me (again, in a ridiculously condescending manner) that there was absolutely no way they could get one at MSRP, they could barely guarantee delivery this calendar year, and that they hadn't even delivered a single production model to the USA yet. At that point I thanked both of them for having completely wasted my time, and walked out the door. Waddell shouted to me as I was reaching my car solely to tell me that the reason he got the pricing incorrect was that "we had 6 of these on the lot last week that weren't pre-ordered, so we sold those at MSRP". That is directly contradictory to what the "RS Specialist" had just told me, that 0 production models of the car had been delivered. They couldn't even let me leave the dealership without lying to me AGAIN first.Stay away from this dealership, it's obvious they will completely lie to you just to get you in to the dealership, and the demeanor of their 'specialist' was rude and condescending. I don't know how that combination of people would ever successfully sell a car. Don't go to this dealership unless you have nothing but time to waste. I've never been lied to as many times in such a short period of time as I was at AutoNation Ford Marietta.

Chuck & Kay Kessler

6 de mar. de 2016

As a retired auto dealer formally from Florida for 30+ years, my wife and recently retired to the mountains of NW Georgia. We deside we needed a pick-up truck so we could work in flower gardens. We shopped via the Internet for a loaded pre-owed vehicle, and gave our information to several dealership's. Only 1 called me with the information I was looking for. We set an appointment date and time. Auto Nation Firs in Marietta, made it so easy and fun. Our sales person is Greg Collins, extremely open and down to earth. A real pleasure doing business with him, and in the future if we ever need or our family and friends need a vehicle we will make sure Gregory Collins gets to see them.

herbie

15 de ene. de 2016

Made appointment for recall airbag replacement. Got there but they did not have the part????????????. They called when it was in & did the job in 3 hrs

Altivo Neto

11 de dic. de 2015

Best experience throughout the bying processNo pressure Very pleasant

Tom Stephens

6 de dic. de 2015

Evan Young! Well, What Can I say About Evan Young the Sales Associate Person who would put up with my Persnickety Personality. he has Patience and Understanding.Ask for him and you can't go wrong. This Makes my 3rd New Vehicle that I have Purchase Here and so I will say one thing, It's a Great Place to come and do Business. Tom Stephens

Darryl Hodges

5 de dic. de 2015

I would recommend this dealer ship to anyone who's looking for a new car or truck ask for Kendrick he will take good care of you and let know that I told you to see him. Darryl.

Dustin

4 de dic. de 2015

I bought a new f150 for a great price and they found me exactly what I wanted no matter what obstacle I had.

Aaron & Horace P.

3 de dic. de 2015

Alvin Chaffer is a very knowledgeable salesperson that listened to our request and was able to deliver in a very professional manner.

Alejandro Sotelo JR

2 de dic. de 2015

Everything was great,great people that will try to help you out with your situation if they can they will and you will get your car

Jackie Bennett

1 de dic. de 2015

Their goal is customer satisfaction. Trust is more than a word to them when allowed to service your vehicle.

Michael Hickox

30 de nov. de 2015

Jennifer made the inconvenience of being out of town and having a broken car during the holidays as bearable as possible. She is very caring and considerate. Your dealership is lucky to have her.

Semmes van bricklin

24 de nov. de 2015

It was great they communicated well and did an excellent job

Saundra M.

23 de nov. de 2015

I am not a huge fan of Ford vehicles...This is the second vehicle I have purchased in the last 6 months. I originally purchased a used 2012 Focus Hatchback with under 18K miles for my 16 yr old daughter and was highly dissatisfied as we experienced a few issues. After many complaints, the dealership ultimately worked out a deal with me and I traded the vehicle for a 2015 Ford Focus Sedan. My now 17 year old is quite pleased. I owe a great deal of gratitude to our salesman as his personality and ability to connect with the younger drivers makes for a good buying experience...Thank you to our sales person Evan Young...he is absolutely the best!My lesson learned is to purchase new in the beginning!

Daniel Jackson (Jack) & Donna Day Thrift

21 de nov. de 2015

We called Brian Williams & told him he was the first one we'd called about a new Ford Fusion. After we met Brian, we decided to buy our car from him. He went far, farbeyond the "call of duty" to see that we got the very best buy... and gave us all the attention he could possibly give. We are recommending Brian to all our friends,family... and have already referred two prospects to him.

Terry

20 de nov. de 2015

Purchased a new 2016 Ford Explorer Sport. Tyrone Tucker was great. Needed service 2 weeks later to correct a minor problem with my third row of seats. Got in early and it took about 1 1/2 hours. So, I had a cup of Starbucks coffee in the waiting area and read a book. This dealership is a great place to do business.

Clarke McDaniel

20 de nov. de 2015

As always EXCELLENT service department. I always see Ruby, but everyone is professional and friendly.Carl Yarber also kind enough to take time to show me some of new model changes when lease turn in later next year.

Big Papa

20 de nov. de 2015

After going to several dealerships looking at all makes and models we narrowed our choice to the Ford Edge. Given where we are located we visited 4 different Ford dealerships and chose this Autonation dealership because we liked the interaction we had with Evan on our first visit. When we returned to make the actual purchase they worked hard to find exactly what we wanted, gave us a generous amount for our trade in and got the financing we wanted. Probably the best experience we have had in 50 years of car buying, and we love the car too.Go here and ask for Evan, you will not be disappointed.

No more Fords!

16 de oct. de 2015

General Manager, we never asked you to give us nothing for free! We always service our car there! Why would you want us to have a junk yard engine in our 2008 Ford Taurus with NOT 100,000 miles on it! I know somewhere something went wrong there! This is the second ford we got with the motor going out. My husband is disable and he needs his car to get to the doctors. But what do you care! We only want to be treated with understanding and fairness! Our car had NO problems til the brake work! You can look at our car and see how well we keep it up! You can see in our history of service there that we serviced our car properly! How would you feel if it was done to you! Now you WILL NOT even call him! I wish we would have went to another dealership! A NEW ENGINE WITH 100,000 miles! Really? And you want to give us a junkyard engine then be back in another week maybe next day! IF THIS CAN HAPPENED TO US IT CAN HAPPENING TO ANYONE ELSE OUT THERE! What about my family? I THOUGHT you care.......

James Hill

14 de oct. de 2015

The service was great. I will always come to this place for repairs or to buy my next car

Bill and Diane

3 de oct. de 2015

Very enthusiastic sales man. Tyrone was great to work with glad I could be one of his customers.

Tommy Anderson

25 de sep. de 2015

Al was Great to deal with. Not the normal car buying experience.. You have an asset in Al

Angel C. Rolon

22 de sep. de 2015

Very good experience and satisfy with the customer service.

Latonya McNeil

15 de sep. de 2015

I had an awesome experience with the saleman Bobby Jones. He made everything easy and took very good care of my husband and I. We went in with a 2009 Mustang and came out with a 2015 Mustang. We had the best interest rate ever. I am so grateful for the location an my favorite salesman Bobby Jones!

Marco

10 de sep. de 2015

I had purchased my third vehicle from Ford Marietta / Team Auto Nation. I got an Escape 2015. The customer service team was excellent. The staff is friendly and very professional. Rita is an outstanding sales person.

Clara Bailey

9 de sep. de 2015

Just moved to a new city, and was treated as if a longtime resident. Thanks

Queen McGhee

1 de sep. de 2015

My visit was accommodating, I also took a look in the show room for my next class auto.

Vincent

26 de ago. de 2015

Had body rerpair done,. completed on time. Great job on my car...

Charlene Newton

25 de ago. de 2015

I am extremely proud of the service I received here at Ford over the weekend 22AUG2015 and Monday 24Aug2015. We bought two 2015 Mustangs one was a GT 5.0. Bobby our Rep worked extremely hard to get us a awesome deal in the midst. He was friendly, knowledgeable, and had a passion for the Ford cars which made it even better to hear him talk about the features. He went over everything and asked what were our thoughts and concerns. He listened and delivered beyond our expectation. We got the 0% fiance offer as well. The Finance department was informative and fast with the process AND MADE SURE YOU knew exactly what you were signing.I highly recommend anyone to stop by and give them a chance before going anywhere else. You will leave happy.. And we also got our photo taking and printed out....Charlene, One happy customer of two Ford 2015 Mustang's.

Ralph Dickerson

27 de jul. de 2015

Today's buying experience was great. I've been internet shopping for a while and decided to test drive a Ford Fusion. Since I only planned to test drive, I drove a vehicle out of my price range. Not only did I love the car, but Auto Nation brought the vehicle into the price range I wanted. Not a lot of haggling involved either. They met me where I was and now I have a car better than the one I planned to purchase. My salesman Bobby Jones was awesome.

Ralph D

26 de jul. de 2015

Just another Sunday afternoon. I was headed to Home Depot and decided to test drive a Ford Fusion. I've been thinking about purchasing one for a while and even had one online ready to purchase without test driving it first. So I stopped in and test drove one. A few hours later, I'm driving home in a car MUCH better than the online deal. Thanks to the entire staff at Auto Nation, especially my salesman Bobby Jones. My kids don't have to hide in the backseat anymore. They love it.

CathyNix

20 de jul. de 2015

This dealership is always spot on with any repairs needed. Ruby is very helpful always.

Albert

28 de jun. de 2015

Buying a car has always been an unpleasant task for me. This time, however, I was very satisfied with the overall buying experience. Would buy again from this dealership.

Sexycrazybeauty

18 de jun. de 2015

The experience I had there was awesome. The staff really cared about trying to get you in to a vehicle. I had been searching for weeks and when I finally showed up to get a vehicle, It was like they read my mind. I was trying to play hard ball, but the smile on my face told it all. I am very thankful to have met the great people over at Autonation Ford Marietta and a special thanks to Bobby Jones for dealing with my sass. lol.

Aneaqua Hayes

18 de jun. de 2015

The experience I had there was awesome. The staff really cared about trying to get you in to a vehicle. I had been searching for weeks and when I finally showed up to get a vehicle, It was like they read my mind. I was trying to play hard ball, but the smile on my face told it all. I am very thankful to have met the great people over at Autonation Ford Marietta and a special thanks to Bobby Jones for dealing with my sass. lol.

EvE

14 de jun. de 2015

I have had my eye on the Ford Fusion since 2013. I was in love with the design the minute I layer eyes on it. (Mainly the grill). ( Sidebar ) I hope that Engineer got PAID for coming up with that look. Not even the Lexus can't mess with that design. Or.. Honda, Malibu (although nice), sonata and Camry. I told myself that when my daughter finishes college I WILL get that car. That day came on 5/30/2015. I saw the car 2 weeks prior on Auto Nations lot but had to be sure....... Once I decided that this car was it..... Stephon help me close the deal to a 2 year long desire. He was professional and kind. I will no doubt come back for my next car (which will probably be years from now). When I got to work that Monday my co worker shared that she also brought a car from Auto Nation Honda and was PLEASED with her service. 2 thumbs up for AUTONATION.

Navy Chic

27 de may. de 2015

Curtious staff. Stephon was great! Willing to work with you on getting the best price.

Nilsa

6 de may. de 2015

Excellent service provided by Bobby Jones and Ford auto nation team. Bobby worked hard to find me the car I wanted at the price I could afford!

Diane McKenna

15 de abr. de 2015

Excellent. Two sales people worked together to find me a used car which I could afford.

Wilson

9 de abr. de 2015

I will keep this short. Tom Lewis was my salesman. He was very helpfull in all things remotely related to my buying a car. He spent his whole sunday answering my questions pertaining to working the deal, my financial situation, and the car itself. As far as the dealership, I am a return customer, I knew what to expect. The lost is full of cars and I was able to choose my color within the options that I specified easy enough. The deal was straight forward and I knew exactly what was ahppening at all times. I shopped around for a couple of weeks and was pleased that in I saved thousands in exchange for driving almost 2 hours from north ga, The price on the web IS the price you pay. Some people may qualify for more savings in rebates but everyone is guaranteed a low no haggle price just by showing up. I would definately do it again and my father who went with me said he would buy his next car their himself. I have recieved several emails from Tom and Autonation asking for feedback and asking if I need help with setting up synch or anything else. That is very refreshing that I am not left to find this information out by searching online.

Drew

4 de mar. de 2015

My wife I recently visited AutoNation Ford of Marietta and was cordially greeted by Mr. Bobby Jones. Over the years my wife and I have purchased a number of vehicles, but none of the past experiences come close to the one we had at Auto Nation. Bobby was very helpful and professional. He was very knowledgeable on the car we looked at and patiently listened and responded to every question we asked. Once we decided to purchase the vehicle, Bobby worked very hard to insure that we got the best deal we could on the purchase and on the extended warranty that we ultimately decided to purchase. THANKS! Auto Nation for simplifying the process.

Andrew & Sherrie

4 de mar. de 2015

Auto Nation takes the complexity out of purchasing a vehicle. Over the years my wife and I have purchased a number of vehicles, but none of the past experiences come close to the one we just had at Auto Nation. THANKS! Auto Nation for simplifying the process.

Robert W

3 de mar. de 2015

Everyone at AutoNation was great and very helpful. No strings. Thanks!

Shawn Cobb

25 de feb. de 2015

Kendrick was my sales person. I think he was very knowledgeable about his product and explain the used car/ truck very well. He was very patience, and not trying to rush me on any decisions or choice of vehicle. Autonation you have a great employee in Kendrick. I never give anyone the highest standard number; but he was very professional. Thx

David Wilson

18 de feb. de 2015

I found your dealer online, made an inquiry on a 14 F150 stx and Al called within 30 minutes!!! Impressive response time and impressive results! The truck I wanted wasn't in stock and Al made it happen!!! Although I had to wait a few days he found exactly what I wanted!!! Best of the best and I will buy another from Al!!!

Mr. & Mrs. Gilmore

17 de feb. de 2015

We stopped by to look at trucks. We were not prepared to buy-just looking. However, Tom.was very inviting and professional. The truck we purchased was exactly what we needed. Both Tom & the Financial Manager cared about our needs. We will continue to do our business with Tom Lewis.

Chris Jett

4 de feb. de 2015

The customer service was great. Stayed late to finish our deal. Very reasonable and were able to work with us on the price. Great vehicle! Jeff was a pleasure to talk to and do business with.

Vince Damelio

3 de feb. de 2015

Very nice people, particularly Rita Turkin. The buying experience has been flawless and enjoyable. Very good value. Thank you

Roland Arnold

28 de ene. de 2015

First time buyer at this Dealership. Started the deal on line. Thought the Deal was worth the 1 1/4 hour drive. Arrived, waited 15 mins to talk to sells person, ended up with an even better deal.Came back 6 months later for 1st service. This was an excellent experience, called ahead to make appointment. Will continue to drive down for service.

Marjorie

25 de ene. de 2015

Takes the time to walk us through the bying process, which included guaranteeing a loan.

Joe

21 de ene. de 2015

I found the used vehicle online that I had been looking for over the course of about two months. I drove from two states away which was around 4.5 hours each way. The salesman, Brian Sheldon, was very easy to deal with and patient during my haggling process. I had a mechanical concern about the vehicle which was handled quickly by their service department. I was very pleased with the experience.

Satisfied Customer

20 de ene. de 2015

Recently my husband and I purchased a car from AutoNation Ford Marietta, which was the first car that we have purchased there. It was a great decision! We arrived at the dealership near closing hours but that did not impact the quality of service we received. Our salesman was highly knowledgeable about the car and benefits of purchasing from AutoNation and was not at all "pushy", which I appreciated the most. We love our car and based on our buying experience have faith that should any problems arise AutoNation will do their part to ensure satisfaction. I highly recommend AutoNation Ford Marietta!

Tony

13 de ene. de 2015

There was a glitch but Al was able to appease me and the sale was made. Follow up is also excellent.

VickieD

13 de ene. de 2015

Al Chaffer was very attentive, answered our questions, and took the time to show us the vehicles that meet our requirements.

James C. Clements

13 de ene. de 2015

I recently had to purchase a new everyday car since my truck had run its course. I solicited quotes online and spoke with several but Al seemed to be the most accomodating. After visiting the first Ford dealership where it seemed my presence was of pestilence as opposed to patron, I made my trip to Auto Nation earlier. Upon arrival, Al was busy but accommodated me with refreshments and gathered information on what I was looking for. He met my price range and pulled the second vehicle around that I purchased without driving. He expedited the financing and even with the finance officer was abLe to find additional Ford discounts. I was placed in a car with the next level equipment but at a lower price. #TeamAlAutonation.

Leroy W

6 de ene. de 2015

My wife I recently visited AutoNation Ford of Marietta and was greeted by Mr. Bobby Jones. Bobby was very helpful and attentive to our needs. He was very knowledgeable on the car we looked at and patiently listened and responded to every question we asked. Once we decided to purchase the vehicle, Bobby worked very hard to insure that we got the best deal we could on the purchase and on the extended warranty that we ultimately decided to purchase. It was a great experience.

Mark Mckay

6 de ene. de 2015

I had researched a specific vehicle prior to visiting the dealership. The initial individual I had been in contact with was not available so another salesman was assigned. I immediately explained that I was perfectly content with keeping my vehicle and I already knew what I would accept as a trade in. The first offer was downright stupid on the dealerships part. It took almost two hours for them to get where I was comfortable. The overall process took way to long. I am extremely satisfied with the triuck, and the overall experience was not bad at all.

Pat

30 de dic. de 2014

Happy with our experience with Bobby. we had spent hours at another dealer trying to come to a price we were happy with, walked in to AutoNation and got a much better deal with less time and headache. Will definitely consider again when purchasing another car.

Randy

30 de dic. de 2014

Such a nice experience... Low stress, low price...

Ron Templin

27 de dic. de 2014

My experience with AutoNation Ford in buying my new Mustang was top of the line. I got a great price and was kept up almost daily on the status of my Mustangs arrival by my salesman, Carl Yarber. Carl sent me posters, key chains, history facts on 50 years of Mustangs,and answered all my questions I had on the car. In all it was quite an experience. All the people at Auto Nation that I came in contact were friendly and polite. When my Mustang finally arrived the get ready crew did a outstanding job and the car was sparkling. Needless to say I will be buying my next Ford at Auto Nation Ford.

paul langford

25 de dic. de 2014

very good experience i recommend to all that want a new or used car,, or even car repairs also very great happy and would use again

Leroy W.

22 de dic. de 2014

My wife I recently visited AutoNation Ford of Marietta and was greeted by Mr. Bobby Jones. Bobby was very helpful and attentive to our needs. He was very knowledgeable on the car we looked at and patiently listened and responded to every question we asked. Once we decided to purchase the vehicle, Bobby worked very hard to insure that we got the best deal we could on the purchase and on the extended warranty that we ultimately decided to purchase. It was a great experience.

MikeB

20 de dic. de 2014

Jeff did a great job when I purchased my F150. I called ahead and he had it ready to go. We worked out a deal and he took care of everything! Washed and ready to go I will be back for my next vehicle. Definetly a good place.

STBuyer

19 de dic. de 2014

Just bought a Ford Focus ST from them. They were very nice and made it super easy. Would consider buying from them again.

Joe Havard

19 de dic. de 2014

We had visited other dealerships and was getting the run around. My husband called Auto Nation, We went up there and brought home a new truck that day. Would recommend them to anyone. Great experience

ErinBoxt

19 de dic. de 2014

Stephon was extremely knowledgable and helpful! We will return to buy future cars!!

Sam P.

17 de dic. de 2014

I came in knowing exactly which car I wanted (white Fiesta ST). Rita did everything in her power to make sure I knew everything about the car, and just wanted to be sure that I had picked out the car I really wanted. As a first-time buyer and recent college grad, it was a somewhat intimidating process. Rita was fantastic and very personable, though, and made me feel confident about my decision. Onto finances, see if you can talk to Jay (financial manager). Jay did an amazing job to fit my needs. He was even able to delay payments and get me an extended 7-year bumper-to-bumper warranty while paying barely more than the actual MSRP, after discounts and rebates. Plus, they gave me a great deal on my beat-up trade-in! Overall, EXTREMELY satisfied with the people I dealt with at ANFord Marietta. And LOVE the new car!

Tiffany M

1 de dic. de 2014

I am extremely happy with my new car, thanks to AutoNation Ford! I normally do not look forward to the car buying process. But this time was fast and I got the car I wanted. I test drove a few vehicles one night and drove away with the car I wanted the next morning. My salesman's name was Lyttleton, he made me feel comfortable throughout the whole process. I'd highly recommend this place.

Bobby Jones

11 de nov. de 2014

My first time buying a car was awesome! Great team at ford.

Charles Shaw

4 de nov. de 2014

above board with appearance and professional approach, Stephon was very helpful from the first phone call, our conversation about this truck was straight forward from the time we met until the time the deal was closed

Taylor Dakake

2 de nov. de 2014

Dear future Car buyer,If you are considering purchasing a new vehicle at Autonation I would advise you not to do so. After buying a vehicle through them and having numerous issues with the vehicle they refuse to acknowledge my situation. Their advice was simply tow the vehicle (at my expense of course) to their service department. After towing the vehicle the service department called me to ask what the problem was. They eventually made it out like I had no idea how to properly start a car and that the vehicle had no issues. I took the vehicle back home and shortly after the issue occurred again. So, I took the vehicle back to the service department and had them keep it for over a month. Again, they found that there was no issue with the vehicle. Then after having the vehicle back for a short period of time the problem occurred again. This time I took video evidence documenting my no start problem and demonstrating the vehicle had fuel and was being started properly. Autonation decided the only thing they could offer would be to put me into a more expensive vehicle or a cheaper vehicle since they can not find the issue. However, despite their attempt at helping me they waited until I was out of their 3 month warranty, I was not able to drive to work and towing the vehicle on numerous occasions. I strongly recommend buying from another dealership that will acknowledge when they have sold a lemon. Avoid the hassle that I have been plagued with and shop at a more reputable dealership.

Chris Spencer

30 de oct. de 2014

Rodney Millsap and Jeff Jackson are not only great guys but also great at what they do!

RyanM

28 de oct. de 2014

I recently bought a Ford Explorer at AutoNation a couple of weeks ago. When I walked into AutoNation I immediately was greeted by one of the sales representatives, Brian Sheldon. He was courteous and personable. He took the time with us when others would have been impatient and rude. I told him what I was looking for, how much money I could put down, and what monthly payment I wanted. In the beginning of our discussions it seemed like it wasn't going to work out but Brian, the sales manager, and the financial representative all worked very hard to get me where I needed to be in order to purchase a vehicle. Even with a limited credit history and other issues that could have easily allowed the dealership to turn me down, they went above and beyond and I am one very happy customer. I would recommend AutoNation Ford Marietta to anyone looking for a great experience and quality vehicle.

Raptor

17 de oct. de 2014

Thanks to the excellent service by Lyttleton Scantlebury and staff, I was able to buy a new truck with ease! The staff are all friendly, down to earth, and funny! I will be using them again! Thanks guys!

Michaeol

17 de oct. de 2014

Hey...what more can you ask for....car overheats....towed in by the time I got to them on Monday they had the paperwork...and the call in the afternoon...waterpump...covered....yeah me. Wednesday it was fixed!!!

Heather B.

14 de oct. de 2014

We had an awesome experience at AutoNation Ford. Our salesman, Brian Sheldon, was by far one of the best, most personable salespersons we encountered during the last month. My husband and I had been searching to find a used Jeep Wrangler. We stopped in AutoNation to check out one they had on the lot and Brian greeted us with a great since of humor. From that point on to the end of the sale, my husband and I were impressed with Brian, as well as the rest of the staff at this location. The sales manager, Anton and the finance guy, Eugene really treated us as if we were more than just a sale. Everyone seemed to care about what we wanted and was able to accommodate. After having a few bad experiences around the city, it was refreshing to give the sale to a dealership that seemed to care about their customers. Go see Brian Sheldon and the rest of the team at AutoNation Ford in Mariettatheyre great! Wayman & Heather Bingham 10/2014

Debbie Reel

5 de oct. de 2014

"Hats off" to a great team of guys! Very happy with the "DEAL" we received on my gorgeous car! Thank you LYTTLETON for being so nice . . . made a new friend indeed! Leon & Debbie

Charles

28 de sep. de 2014

Good experience. Jeff is a good guy, down to earth and great follow up. He made a not so fun experience relatively painless. The "business manager" not so much. Hospitality needs to start from the top and be felt by customers at every level, this guy missed that class. Overall it was good, I would go back.

Satisfied Georgia Customers

25 de sep. de 2014

On September 13, 2014, we purchased a Ford CMax hybrid from AutoNation, Marietta, GA. Our salesman, Greg C was outstanding. He was very patient with us over 2 weeks as we decided exactly which vehicle best suited our needs and wants. Not only was the final price great,, the facility was neat and clean...the friendliness, professionalism, and helpfulness was wonderful. The sales manager, Anton was great to work with, too. We called first, then visited AutoNation the same night we had a rather disappointing experience with a different Ford dealer. We are so glad we found them...we left with the perfect vehicle for us, exactly what we wanted, .with smiles on our faces. We have already recommended them to friends!

Pat K

15 de sep. de 2014

2 recalls , a bad tail light and oil change done as promised with a personal touch I highly recommend !!!

cferrani

10 de sep. de 2014

Lyttleton was very friendly and courteous dealer, very good social skills and made the buying process more at ease.Time of buying process took too long.

AtlantaCF

10 de sep. de 2014

Great Customer Service; Lyttleton was very friendly and courteous. The buying process took too long and could have been reduced, did not expect it would take 3+ hours.

Daniel M.

10 de sep. de 2014

I purchased my vehicle from this location. Not only was there a vast selection of automobiles, the prices were fantastic. I was assisted by Rodney in sales, and he was awesome. I worked with me and all of my requirements. He was friendly, extremely helpful and efficient. Whenever I needed maintenance on my vehicle I choose to only do my business at this location. The service team members are all very friendly and helpful. Brenden was great. He was straight forward about what needed to be done to my vehicle and did it in a manner that created no pressure or incentive to spend more money. Overall I highly recommend AutoNation Ford Marietta for all your service and purchase needs.

Jennifer Sarmiento

9 de sep. de 2014

Brian Sheldon was extremely helpful and accommodating to our needs during the purchase process. I would strongly recommend him if you are thinking about purchasing.

James H.

4 de sep. de 2014

Bought a new Super Duty. Love the truck,Rides great and looks good.Everyone at the dealer was great. Thanks!

Air

27 de ago. de 2014

My second time coming here and they have taken care of me to the best of heir abilities. Theo and Bobby are great salesmen and have gotten me great deals on both of my cars!

selrod80

22 de ago. de 2014

Recently made a purchase of a Ford truck, the customer satisfaction was the easiest expierience i have dealt with. Everything was done in a timely manner. Jeff was very professional and answered all questions that i had being my first time purchasing a car from a dealership. Eugene in finance worked very diligent to get me financed at a payment that was affordable for me. Hats off to the detail department the truck was a 2004 model and looked showroom presentable. I would recommend Auto Nation Ford to everyone. Great job Auto Nation Ford another satisfied customer.

kurtracer22

20 de ago. de 2014

Greg C, great job! I'm loving my Focus ST! If my Ford does as well as the dealer did I'll be happy with my purchase.

Chris R

19 de ago. de 2014

I submitted an internet enquiry and Rodney was very responsive without being all over me. Once we got together he was helpful and knowledgeable and put together a good deal. It was a good experience overall and I would recommend this dealership to anyone looking for a new ( or preowned ) Ford.

First time buyer

16 de ago. de 2014

Even though I am 67 years old, I had never bought a car totally alone. I am so glad that Rita T. was my sale representative. She made the experience less frightening and did not try to pressure me into buying what I did not want or need. I am very happy with my Ford Escape SE 2014 and look forward to bringing my car back to AutoNation when it needs service.

David Wilkinson

15 de ago. de 2014

Thank you Rita Turkin and Auto Nation Ford Marietta for a dream red Ford F-150 we purchased last June! It was an awesome experience with outstanding professional and friendly service! We would certainly come back when we need another Ford.

Stephanie V.

14 de ago. de 2014

Greg C. was really nice and helpful with us buying our truck. The only complaint I have is that we weren't shown any numbers until the papers were ready to be signed. Other than that, I totally recommend AutoNation for buying your next vehicle. Very courteous and friendly staff... even with us having a rambunctious 15 month old running around lol

Jt

13 de ago. de 2014

We went in looking at a used Mini Cooper on the lot, The salesman let us take it out on our own and drive it around. When we werent really pleased with it we asked what else they had in the price range and he showed us both new and used cars in our range. He was knowledgeable and polite and let us talk and wander without badgering us. We didnt buy that day but we did end up coming back and going back to the same salesman. We would buy again from them.

Mr. & Mrs. Gentile

8 de ago. de 2014

The manager and salesman was great! We have been to so many dealerships but this experience was so different. They were friendly, upfront with pricing, options, and availability. The entire process was professional. They made us feel like we were dealing with family. I recommend everyone interested in buying a Ford to come here.

Kelly

5 de ago. de 2014

Had a great experience. We got the vehicle we wanted at the price we wanted!

Osman Bah

28 de jul. de 2014

This is the dealership if you`re expecting to go home happy with your New or Certified Used car. I will be back soon.

2014 Ford Fusion

24 de jul. de 2014

People are so nice there. Price is very good. You don's even have to argue with that.

S. Blanchard

24 de jul. de 2014

I dealt with Jeff M. on purchasing a brand new Focus ST. He was very informative about features of the car I was not aware of, and was willing to answer any and all questions I had. If he didn't know the answer, he was sure to find out the answer for me.

Delbert Winkfield

23 de jul. de 2014

I love Autonation Ford. They have the best Sales People and I believe Ford makes the best cars at the best prices. Mr.Bobby Jones came threw for me. I love my FORD FIESTA. THANKS MR. BOBBY JONES

Andrew M.

23 de jul. de 2014

I was checking out all the local dealers in my area for the vehicle that I purchased and hands down I couldn't have found a better deal and sales team, I walked into the showroom at 10am and before noon I was driving my brand new 2014 Mustang off the lot! The sales associate I dealt with was Theo G. and all I can say is that this man was able to answer every question I had and was able to suggest and notify me of points that where relevant to me in my decision. the only thing that saddens me is I won't be in the market to buy a new vehicle anytime soon as they where able to match me to the perfect car for my needs!

photofixations

17 de jul. de 2014

I bought a new Ford Mustang at AutoNation Ford and was really happy with the experience. I have bought many cars over the years and have usually disliked the experience. At AutoNation Ford the experience was great. My sales guy, Matt Johnson was very professional and he made the entire process easy. I never felt pressured, and the process was handled like a professional business transaction. All of the folks I met here were both nice and professional.

Frances Murry

9 de jul. de 2014

I was searching online with CARS.COM for reasonable used BMW's in the Alpharetta,Roswell,Gwinnett or Marietta area of the state of Ga. I discovered Auto Nation Ford in Marietta,Ga had a nice 2008 Navy Blue BMW 535xi on June 25th and the price was very very very reasonable with only 113k miles on it. We drove to the dealership to check the vehicle out physically and test drive it. Upon pulling in the dealership parking lot I jumped out the car to run over to the BMW like it was Christmas in June. My honey and I were so excited as the car was SUPER CLEAN inside and out and we were in awe about the price. While we were looking over the car a salesman by the name of Doug Floyd greeted us. We then asked if there was a carfax on the vehicle he replied yes. We then ask could we test drive the vehicle and he proceeded to make a copy of my license and retrieve the key for us to test drive the car. After test driving the vehicle, I decided to make an application to purchase the vehicle. I really like Doug as he was not a pushy salesperson. I told him I wanted to run the deal by my credit union to see what type of deal they would offer. He did not have a problem with that. 5 days went by before I heard from Doug again, which was cool by me. On July 4th I completed the deal both Doug and Shawn the sales mgr. was as attentive as they were when I originally made my 1st visit to the dealership back in June. *****I TRULY LOVE MY BIMMER !!!!!!!!!!!!! Thanks to Doug Floyd

Lynn-John Mehosky

22 de jun. de 2014

My husband and I walked out of the Autonation building with smiles on our faces. The sales person whose name's Matt Johnson really helped us out with getting our first truck. He listened to what exactly we need in a truck and he showed us exactly the one we have been looking for! He was very helpful and sincere in helping us. We are extremely happy and satisfied with the truck we got from AutoNation. Great deal most importantly!! Every single one of the employees there was friendly including the Russian manager lol. Would really come back one of these days to get a car for myself :)

Stang2015

20 de jun. de 2014

These guys always go above & beyond & really look after their customers (which is why I keep returning to them) Jeff & his team go the extra mile to make sure you leave as a satisfied client. HIGHLY recommend them.

Rhenry33133

16 de jun. de 2014

Jeff Jackson worked harmoniously with me to correct a misconception and get a 2nd row console installed in my new Ford Explorer. He was great to work with and the timing, price and overall experience were all superior.

JDC Red Edge

6 de jun. de 2014

I usually do my own maintenance on my cars but since purchasing my 2010 Ford Edge, It wasn't necessary to get under the car anymore. Allowing Auto Nation Ford Marietta handle and service my Edge was less stressful. From the beginning their professionalism showed, by keeping me inform, answering tough questions and completing the work on time as promise. The CS Tech folks promote a friendly environment that bring me back every time. I believe the Service Department has sold me on were my next car will be purchase.

DannyB.

30 de may. de 2014

My father and I purchased a brand new mustang gt and explorer and were taken care of extremely well! Jeff M. Was an outstanding salesman and a must see to purchase your next ford from! The general sales manager was also a great help as well!

Kenny E.

28 de may. de 2014

If you go to the Cobb Parkway location for service ask for Martin Breig. Curious and professional. Will take my car to him every time my Mustang needs service. Thanks Martin!

maryann

28 de may. de 2014

I had my car towed in and Ruby took great care of me. She made sure I knew everything about my repair and was a pleasure to work with.

F150 King Ranch Guy

27 de may. de 2014

Bought a brand new F150 King Ranch. Our Sales Rep Douglas was terrific. He found the exact truck we wanted from another dealership and then delivered it to our home that night. The whole process went very well and we are very satifsfied with the customer service we received.

Robert

22 de may. de 2014

I had looked online and sent several emails and Matthew Johnson responded very quickly and answered all my questions. When I got to the dealership, Matthew met me with the truck and was up front and very helpful. Excellent salesman

KJett

20 de may. de 2014

I purchased my Ford Fusion with Matthew Johnson, at AutoNation Ford-Marietta. He was a great rep, and we couldn't have asked for a better overall experience. We had looked at cars on the internet, and I made an inquiry on a car; Matthew answered me back right away and invited us to come test drive the car. We really didn't go with intent to purchase a car at the 1st dealer we stopped at, but they made everything so easy/non-complicated that we went home with our new car!! :)

LadyBug

18 de may. de 2014

My experience with AutoNation Ford was the best. The buying process was the easiest I've been through. I'm very satisfied with my vehicle and with Ford.

Telly Cotton

1 de may. de 2014

I am so happy with the purchase of my new Ford Fiesta. This was by far the easiest process for purchasing a car I've ever experienced. My salesman Lyttleton Scantlebury is excellent with his customer service and has a great management and finance team to back. I felt no pressure and that I was getting the best deal.

David J

19 de abr. de 2014

My car died on me and my sells rep worked with me and walked me through a non stressful process. They understood my situation and offered the rebates to me that allowed me to stick to my budget for what I wanted. I walked away with a smile and my wife will be over there shortly to get her next car.

bbtwin

17 de abr. de 2014

This was my first time visiting Auto Nation Ford of Marietta and I highly recommend their outstanding Sales and staff. I purchased a new vehicle from AutoNation Ford. After researching on line for several months I finally decided to contact AutoNation Ford as they were close to where I live. When calling to ask for assistance the sales rep I spoke to was very cordial, informative and willing to assist me in making a decision on the correct vehicle to buy. Even though I was clear that I was not necessary looking to buy. From the moment I showed up at the dealership Jeff worked with me every step of the way to show me all three models of the Hybrid Ford Fusion and working with the Finance team to get me the best price to fit into my budget. It was a no brainer to pick the model I did and actually leave that day with a new vehicle. I cannot express in words how thrilled I am with the AutoNation Ford of Marietta group, they truly emulate what it means to deliver outstanding customer service and will personally go out of their way to ensure that you have the best experience possible. Thank you Jeff Mcglashing and Jay Moore!

Greg Shorter

4 de abr. de 2014

This was my first time visiting Team Ford of Marietta and I highly recommend their outstanding Sales and Service staff. I purchased a new vehicle from Team Ford after visiting several other locations close to my home (Fayetteville) that were all the "typical" vehicle purchasing experience. The trip was well worth it and resulted in one of the best buying experiences I have had for a vehicle in some time. I cannot express in words how thrilled I am with the Team Ford of Marietta group, they truly emulate what it means to deliver outstanding customer service and will personally go out of their way to ensure that you have the best experience possible and make right to your satisfaction the concerns you have. They stand behind what they sell and put the customer first, well done Team Ford of Marietta and thank you Rodney Milsap and Jay Moore!

Bobby C

2 de abr. de 2014

Lyttleton Scantiebury truly a very personable salesman always concerned about the customer and his/her needs overall staff was excellent when we trade again we will definetly be back at AutoNation and hope to have the same experience Bobby Carney

Thunderrap

17 de mar. de 2014

I was in the market for a new truck after recently losing my Mustang to a Chevy Tahoe. Needless to say Rodney Millsap and the rest of the team at AutoNation Ford in Marietta took the best care of me and got me into an awesome vehicle quickly and affordably.

Laura H

11 de mar. de 2014

I was extremely impressed with the customer service that I received at AutoNation Ford in Marietta. I have never received the level of service that was provided by my "Sales Man" Carl Yarber in any service industry, in a society where there is a car dealer on every corner the one thing that sets you apart from the others is the level of service you provide to your customers. Carl is an absolute gem, and if I know anyone looking to purchase a car I will recommend him with the utmost confidence that they will be treated to the best buying expierence on the planet. Kudos to AutoNation Ford and Carl. Sincerely, Laura H.

Sara

6 de mar. de 2014

Jason was awesome! Very helpful and answered all of my questions. Gregory and Anyone were also very helpful.

DoriC

4 de mar. de 2014

My experience with purchasing my vehicle at Autonation Ford Marietta was awesome. From start to finish the service that I received from the reps were very friendly and the staff was informative and very knowlegable and accomodating in my needs. I really appreciate the service and as long as I contiune to receive this type of service I will continue to purchase from Autonation Ford Marietta.

Eduardo Flores

28 de feb. de 2014

I'm from Texas, my Son graduated from Emory U and I was getting him a car until he is fully settled in with work and such. I've bought about twenty new cars in my life time from a Range Rover to a CLA 250 and various Fords and chevys this is the first dealership I've left and felt fully satisfied about the purchase. Rita Turkin was my sales specialist and she was excellent at helping me pick a good car and financing that fit my sons present buget. Grade A dealership as far as I concerned.

denniswashere

19 de feb. de 2014

I enjoyed working with Jeff on the buyout of my lease. It was done in a timely manner and the customer service was excellent. Thank you.

JOHN O

9 de feb. de 2014

All the sales force were easy to deal with. They placed my order with great detail, explaining everything . Also sent emails updating the build process at the factory. We are very pleased.

RAKOutfitters

27 de ene. de 2014

Carl was what you would dream a salesman would be in a perfect car buying situation. Friendly, very knowledgeable and always willing to go out of his way to make sure your experience was the best you have ever had. Truly a lost art. I found myself wanting to slow down and enjoy his work rather than speeding the process up. He is an invaluable asset to this dealership.

Curtis

25 de ene. de 2014

This is my 6th purchase here since 1999. I keep going back for a reason. They are always thorough, walk you through the process, start to finish, and are very thorough during and especially AFTER the 'transaction'. If every experience (so far, so good) is this pleasant, they will have a customer for life. Thanks to Jeff, Greg and Anton for an all around great experience.

SusanAVL

21 de ene. de 2014

I got a great car and had great service. Thanks Rodney Millsap!

RickParker2521

17 de ene. de 2014

We were speaking to a couple of dealers about convertible Mustang GT. Autonation Ford in Marietta had the one with the best price but their service and ease to work with is what I found to exceptional. I would highly recommend this dealership and especially Jeff McGlashling as a salesperson that is easy to deal with.

JB

15 de ene. de 2014

My sales rep was Jeff Wright and he was very helpful and attentive to my car buying needs.

Danny M. from Atlanta

15 de ene. de 2014

Customer services if the best possible...very friendly, knowledgeable, and they do what they say....all good...purchasing or leasing as I did was fast and efficient...no stress...I would recommend them and Rodney Millsap .

Chef

13 de ene. de 2014

A great car buying experience. Kendrick was a great help and made it an enjoyable experience.

Simply silverado

12 de ene. de 2014

Worst car buying experience ever. As we walked the lot no one helped us. We went inside and had to ask a few different people for assistance. We found the car we wanted on one of their other lots and then waited 6 hours for delivery from their sister store. I was never thanked for my purchase. Not by the manager, sales person no one. I was asked to actually sign all the paperwork PRIOR to seeing the car and any negotiation. While waiting we encountered someone who was waiting for a simple oil change. He had been waiting 4 hours for that. Two weeks after a finance person called me and proceeded to yell at me thru the phone and used profane language in trying to intimidate me to give more information about the purchase. I will never buy or recommend this place.

M.Acker

1 de ene. de 2014

Carl did a great job answering our questions and finding us the car that fit us best. Their service department has also gone above and beyond our expectations. This is a great Ford dealership. Glad we found it.

bala11

11 de dic. de 2013

I entered this dealership to purchase a car, however, I had a limit to my monthly payment. Not only did I purchase a car today, my payments per month are lower than I expected. Lyttleton, Shawn and Jay were all terrific..they worked with us until we were satisfied. I am extremely pleased with my purchase and the service I received today. I will definitely recommend this dealership to anyone that is looking for a new car.

joecates10

8 de dic. de 2013

Just bought my 2nd Ford From AutoNation Ford in the past two years. Easy process and Jeff McGlashling in sales is great. Not pushy and really wants to help. I will definitely go back.

DA of NC

5 de dic. de 2013

Saw an ad for a F150 on car.com. Said they still had it. Next day drove two and a half hours. Everyone greeted me with a smile. Saw the truck and was very happy. My wife was to. Could not believe that was the truck. We went for a ride in it. Was very happy with it. It was more than I thought I could find. Been looking for over a month at car lots and surfing on the web. Everyone at the dealership was very professional. The person we dealt with was great. He new how to make us feel comfortable. The whole process of buying a truck there was fantastic. This dealership was awesome!!!!!!!!!!!!!!!!

Hopkins

30 de nov. de 2013

Jeff greeted me as I walked through the door with a "welcome to Auto Nation how can I help You? for the next two hours we tried to locate a new Flex SEL like the 2009 I had to trade. He was very patient and at no time did I feel rushed or pressured. After searching in and out of state we located one in South Carolina and started work on that when I spied a Flex Limited parked out front and we went to work to see if I could purchase that car at a price I wanted to pay. We worked the numbers but were not where I wanted to be but Jeff continued to work with me and brought his boss into the discussion. Because I was moving up to top of the line I had to come up a little and his boss was willing to come down a little and I asked for a few extras which were given to me. I am now the proud owner of a 2014 FLEX LIMITED and could not be more pleased. Jeff and his boss were both professional in the way they treated me and at no time did I feel any pressure to buy which would have turned me off. I feel that Jeff treated me as a friend and not just another sale. I would recommend Auto Nation if you are looking for a new Ford and I would hope that you would ask for Jeff when you go in. Raymond P. Hopkins, Marietta

HunterLyle

29 de nov. de 2013

Was in the market for a 2914 Shelby and Anton David and his team did a great job finding & actually ordering for me from the factory the exact car I wanted. The new Shelby showed up at the dealership about 5 weeks later, ahead of schedule, and I spiced it up the next day for the same price we had discussed 5 weeks back with no hassle. All Good & I love the new Shelby!Hunter

kkay76

23 de nov. de 2013

I bought a 2012 Ford F150 from AutoNation Ford. We worked with Jay Moore for our Financing & it was the best experience we have EVER had buying a car. Everyone in there was great!!!!! We will be back to buy our next car from AutoNation Ford in Marietta!

Greg

11 de nov. de 2013

I have bought at least 10 new Fords and I loved my last two FX4s. I had received the worse customer service possible at Alan Vigil Ford service department ( in Fayetteville) so buying another Ford from them was not an option. My wife decided last month to switch to Audi after 5 new Mustangs GT conv. I was not ready to give up on Ford. I decided to try Auto Nation in Marietta. I found them to be fair in their pricing, fair in the trade in allowance, and they also had a large inventory to chose from. The sales person I had was brand new and lack the product knowledge that an experienced sales person would have, but she was very pleasant to deal with and I am sure after a few more months she will be great. The management team was active in making sure the deal worked and my new truck was delivered spotless and with a full tank of gas. I could not be happier with my new platinum f-150!

svancza

10 de nov. de 2013

Great experience and really good customer service. They didn't have the car with options I wanted on their lot. Rodney found it in Panama City and arranged to get it and bring it to Marietta. So now i have the car I really wanted and didn't have to settle on the closest model. The process was very painless and the paperwork process was excellent due to Jay getting things processed through very quickly. I would recommend this dealership very highly and this is why I have given them 5 Star ratings.

Stephen

4 de nov. de 2013

My salesman was Rodney Milsap. They did not have the car I desired on the let at this dealership. He found the care in Panama Cit and had it brought to Marietta for me. It was one of the smoothest experiences I've ever had getting a new care. I can't recommend them enough at this Ford Dealership.

erudy

3 de nov. de 2013

We drove from Alabama to buy a car at another dealership and was highly disappointed. We just decided to stop at this Ford dealership just to look. We were met by Theo. he was extremely kind and courteous. He took the time to listen to what we were looking for and did a detail search for our truck. He found one at a sister lot. He went to retrieve it for us to test drive. I wanted an all black Expedition but the inside sold me. The truck was clean rode well and I pleased he took the time to listen. Jay was able to match our rate that we had and completed our paper work as quickly as possible. He explained every thing to us clearly. Answered all our questions and gave us great advice. This is my third Expedition and this was the best experience I have ever had at a dealership.

C Cap

2 de nov. de 2013

I purchased my third vehicle from AutoNation Ford without incident! Thanks for a great car buying experience!

Jean

1 de nov. de 2013

I just bought a car at the Ford dealership, my sale associate was Tina Johnson and i cant say enough about her. She was very professional and very knowledgeable. From the time a walk in she introduce herself to me and was ready to work with me. I am very please so far with the car. The waiting time to finalize was a little longer then expected but i guess it all have to do with your credit and the lenders. I would definitely recommend anyone whose looking for a car to stop by over there, and please ask to speak with TINA JOHNSON.

Mountain Motorsports

30 de oct. de 2013

Great Job, Fast and ez service great price...............................................

Michael Jennings

27 de oct. de 2013

Just stopped in to check out some vehicles was talked to by a sales rep who just asked what was my wish list. Got to work the next day and had six cars and information sent to me. Took a bit of time had to wait until my car got up here but once here all the paperwork was completed quickly. Had to fix one thing and that took a bit of time due to personnel being gone...but it was worth it. Car looks great....feels great and drives wonderfully. Would recommend seeing AutoNation of Marietta for your next vehicle.

FrankL

26 de oct. de 2013

Buying our car took a while, but our salesman, Jeff McGlashing kept up and gave us a great deal on a brand new 2014 Ford Mustang. Even though negotiations did become a little rough, Jeff remained calm and polite. Not any bad stuff I can think of now, because I really don't think there were any. Just, overall outstanding performance, especially from our salesman. He really kept our attention over the other Mustang at Tidwell with less miles on it.

Woody71

23 de oct. de 2013

We went to AutoNation Ford in Marietta looking for a vehicle in a particular color with certain options that I had not been able to find anywhere in dealership online inventories (and I had even looked in another state while on vacation). I chose this local dealership, because I had experienced their outstanding service department on an old Ford truck I'd purchased from my mother-in-law after my father-in-law's passing. Eugene Stoyukhin was quick to offer his assistance. AND he was able to show me EXACTLY what I was looking for in a SuperCrew F150 in the color I wanted from his inventory! Eugene proved to be extremely helpful and knowledgeable. He was great! Sales manager, Jason Kerr, worked hard to find ways to make the price fit what we wanted to pay for the truck. Finally, Jay C. Moore, the finance manager with whom we dealt, was very knowledgeable, helpful, and friendly, despite the lateness of the hour at which we completed the transaction. All in all, the entire process was made easier by folks who were friendly, helpful, and knowledgeable in every way!I will not hesitate to return to AutoNation Ford in Marietta in the future for vehicle purchases and will heartily recommend them to my friends and acquaintances!

Jennifer

21 de sep. de 2013

My husband and I went in with a specific budget and car in mind. We knew how much money we were willing to spend and were ready to walk away if necessary. Jason McKibbin was extremely professional. He listened to what we were saying. He didn't try and push us into something else or steer us another way. He listened to us! After hearing us, he went and found the car we were looking for. We did our test drive, then talked financing, etc. He continued to work with us through the financing because we had a budget and we weren't going to exceed it. This was one of the best car purchasing experiences we have had. Thank you Jason!!

Jaywalker

30 de ago. de 2013

Great job by internet manager Gregory Collins and internet sales associate Charmist Field. The was kind of a challenging sale but both of these guys did everything they could to get me in a new vehicle and take my trade in. Night and day from the Ed Volyes Jeep dealership down the road that I recently reviewed under Jaywalker. Both Gregory and Charmist were professional and went above and beyond in gettnig me into a new Ford Explorer. It is funny how dealerships on the same street can go from terrrible to terrific. Thanks AutoNation you should be proud to have two good guys like this working for you.

jclevy

29 de ago. de 2013

I had my 17 year old son bring my 2011 Ford Edge in for a 15,000 mile service and an issue with the computer module. Bill Sharpe was terrific, both in dealing with me over the phone and with my son in person. He is a credit to the dealership. I have dealt with many service reps over the years, and I would put Bill right at the top.

jwiesburg

16 de ago. de 2013

Our experience at AutoNation was super! Our salesman, Stephen, was fantastic! He found us exactly what we were looking for and within our price range. We had new tires put on and fluids changed as well. Stephen oversaw the entire process and took care of everything for us. We really appreciate everything he did for us. If you're looking for someone who's honest, professional, knowledgeable, and personable.. go see Stephen. Also, we would like to thank the service department-- in particular Bill Sharp. Bill took care of getting our truck serviced quick! We thank AutoNation for their excellent customer service.. and our new FORD TRUCK!!

Cecil Rhodes

3 de jul. de 2013

I had an excellent buying experience at Auto Nation Ford. B. was extremely helpful Cecil Rhodes

Aleta

1 de jul. de 2013

This dealership has changed my perspective on car dealerships completely! I will definitely be going back there for my next car.

Charlotte

23 de jun. de 2013

This was my first experience buying a car I found on the internet and I was very apprehensive. Great bunch of folks, customer service was super! I drove 2.5 hours to purchase this car. They were very honest about the condition and valued my time and expense in coming to their dealership. I highly recommend them! The process was smooth and efficient. Anton was the best! He set up my bluetooth and was so very patient with me, thanks Anton! I saved about $5k driving to Marietta, so very worth it!

LGMCHAJS

11 de jun. de 2013

I previously wrote that this dealership was great, but now a month after buying my car, I have been having multiple issues with it. The service follow-up is horrible. On three different occasions I have had to call them for service they were to be providing me. And they have completely messed up my daily schedule on multiple occasions, by not taking into consideration my schedule. they always have an excuse for dropping the ball, and sometimes they don't, they just say "oh well" basically. I am saddened to write this, but I had to. they messed up my paperwork and almost caused my credit to messed up.

Newford2012

2 de jun. de 2013

I had a great experience working with Bryan S. and the staff. Everyone was very helpful and knowledgeable. I would definitely recommend this dealership for a new car.

csjames1971

2 de jun. de 2013

What a great experience. I buy a lot of cars and have never had an experience this good. I receiced a fair price for my trade-in, great price on my Focus ST and a quick and friendly financing experience with no games. Im definately going to another Fordnation dealership when its time to get another vehichle. Thanks!

WendyTurnbill

20 de may. de 2013

Very happy with our purchase, Stephen and "B" were extremely helpful and friendly and David and Mac were very efficient when processing the paperwork. Brian (manager) came around and introduced himself very early in the process. Very nice showroom, very clean shop area and we paid for the vehicle what we were expecting to pay. The Mustang we bought is AWESOME!! Thank you Autonation Ford Marietta!

LGMCLHAJS

19 de may. de 2013

Customer service is top notch. Carl Yarber is great. My advice always do your homework no matter how good the dealership and this one is the best!!! My third car from here and I surely will be back if ever I have a need for another car.

ralphouten

14 de may. de 2013

I HAVE BEEN DOING BUSINESS W'TEAM FORD IN MARIETTA, GA FOR ABOUT 10 YRS BUYING A NEW F150 EVERY TWO YEARS. TYRONE TUCKER HAS BEEN MY SALESMAN SINCE THEN. I BUY A LONG WHEEL BASE W' ONLY CERTAIN OPTIONS THAT SEEM TO BE HARD TO FIND. TYRONE FINDS THIS TRUCK AND HE SEEMS TO BE ABLE TO GET IT IN THE PRICE RANGE THAT I'M COMFORTABLE WITH. I HAVE A 30 YEAR OLD SON THAT OWNS A 2011 EDGE, THAT SAYS WHEN IT'S TIME TO REPLACE IT HE IS GONNA START TRADING W'TYRONE atTEAM FORD IN MARIETTA,ALSO.I AM VERY SATISFIED W'THE 10 YRS OF SERVICE I HAVE RECIEVED FM THESE FOLKS. THANKSRALPH OUTEN

Beth

14 de may. de 2013

I leased another Ford Edge. Sales person Charmist Fields was excellent however the financing process took way too long. My temporary tag expires on 5/20/13 and I have not received my registration yet.

sds

9 de may. de 2013

We bought a new Ford Edge from Team Ford, and I am loving my new ride. Bryan Santee was our salesman and I would highly recommend him. He is super nice, not pushy and wants you to be happy.

Jim G

9 de may. de 2013

I did not feel pressured at all, a new experience for me. Jeff Mcglashing was very knowledgeable and low key and non of the "what can we do to get you in this car today" bs. We came back 3 times and never felt we were putting Jeff out.

Rosie

6 de may. de 2013

bought my car since Feb 28, it is now May 6th and still unable to transfer my tag from My other vehicle. First my Paperwork was never finalized so I had another temporary tag issued. I Waited another month, Went To DMV and told me TeamFord had already issued me a tag since April 18th...and where are the tags? Who Knows!!?!

KnightCat

4 de may. de 2013

I found the Dealership willing to take the extra step in servicing the customer. Not having extacly what I wanted, they took to their network and found what I requested. I would recommend this Dealership to friends and family.

Randy J.

3 de may. de 2013

I bought my Raptor from Charmist and Rodney. Great guys! Great experience! Have not dealt with service at this time, so hard to rate that honestly. Hopefully it goes great, or I'll tell them and I'm sure they'll fix it.

Chris M.

22 de abr. de 2013

I originally went looking for a truck to lease and I ended up buying a used 2012 truck. It was a great experience. Just make sure you have an idea of what you are looking for and be firm in what you want to pay. Overall, a great experience.

CHYLE MC

11 de abr. de 2013

I love my car I have the Oxford White 2013 Ford Fusion SE w/1.6 ecoboost engine, dune interior, moonroof, Sync. It drives like a luxury dream car...everywhere I go...people say to me "is that the New Ford?". Before this I always drove foriegn european made made cars...in fact I traded in my 2002 BMW 530i. My car salesman actually called me as I was walking out the door to go to another dealership to test drive another car. However he not only beat their price but gave me the exact same vehicle I was looking for. They acutally had someone drive to Union City to get the car I had wanted. Everything was seemless and easy in & out in under 1 hr. No lemonade cars sold here...very knowledgable about the car and answered all the concerns & questions I had. BTW that little 1.6 L ecoboost engine has some kick to it...and I feel like a pilot behind the drivers seat...the car is well built and doesnt feel cheap. It gets good gas milege as well. Great Car-Great Service-Great Deal...I'm now a Ford Fusion Fan.

RobertWarren

10 de abr. de 2013

I love my car I have the Oxford White 2013 Ford Fusion SE w/1.6 ecoboost engine, dune interior, moonroof, Sync. It drives like a luxury dream car...everywhere I go...people say to me "is that the New Ford?". Before this I always drove foriegn european made made cars...in fact I traded in my 2002 BMW 530i. My car salesman actually called me as I was walking out the door to go to another dealership to test drive another car. However he not only beat their price but gave me the exact same vehicle I was looking for. They acutally had someone drive to Union City to get the car I had wanted. Everything was seemless and easy in & out in under 1 hr. No lemonade cars sold here...very knowledgable about the car and answered all the concerns & questions I had.BTW that little 1.6 L ecoboost engine has some kick to it...and I feel like a pilot behind the drivers seat...the car is well built and doesnt feel cheap. It gets good gas milege as well. Great Car-Great Service-Great Deal...I'm now a Ford Fusion Fan.

Nsearch4NewWheels

4 de abr. de 2013

We recently purchased a 2013 Ford Explorer XLT from Team Ford of Marietta. I did advance research on several auto sites to determine features preferred and pricing. Team located the vehicle with the options desired and was able to beat the pricing at several local dealerships and also beat TRUECAR pricing. We also received a higher trade-in at Team. Anton Davis was very professional to deal with and did not pressure us during our vehicle search. Once we finalized the purchase he demonstrated all the features of the car so we did not have to review the entire manual before we could use the features that we were unfamiliar with. We also obtained advance loan approval from our bank before we started our search. Would recommend Team dealership.

Lincoln-Fusion-F250owner

28 de mar. de 2013

Tyrone Tucker has been great help to us as we've purchased both new and used cars from him and Team Ford

colin168

21 de mar. de 2013

I purchased my vehicle on Feb 14, 2013. The financial manager said my vehicle should have 60 days limited warranty which included the engine and transmission components. Two weeks ago, I found out my transmission or engine made a loud noise when I swift the gear from park to drive. I believe the engine or transmission mount cause the problem. First, I called the Lexus dealership and they said this is not a common problem., so I called my (ford) dealership and ask does my warranty cover it and they said it does not. I called again on March 20, 2013, one of the manager named j and he said that my warranty should cover the repair. I am very disappointing why I bought the vehicle with that kind WORSE customer services. They act so nice when you are buying a car from them, after you finish the business with them, they will act like they dont care about you or leave us alone.The lady who answers the phone for the dealership, she needs to go. She is very rude to the customer.Highly NOT recommend this dealership at all!!!

Tennischic

14 de mar. de 2013

Our experience with Team Ford was painless, pleasant, and such a great experience. I have to say I have never enjoyed the whole car purchase process. However, with Rodney the entire experience was like visiting with family. He was very knowledgeable, helpful and professional. I am loving my new Ford Edge Limited. The ride is so smooth and quite. We would certainly purchase again fromTeam Ford and would certainly ask for Rodney! I highly recommend Team Ford of Marietta and the entire team. !

"X" Plan Buyer

12 de mar. de 2013

I had been doing a lot of "lot" browsing until I finally decided on the type and style of SUV I wanted. I got online and sent in an email request and was contacted almost immediately by Salesmen Jeff Wright and he was curteous and not "pushy" to find out what my likes were in the type of vehicle. I made an appointment to look at certain vehicles and he did a search for me as to what "extras" I wanted and he offered three different vehicles to choose from. I didn't get that pinned into one vehicle approach. I was able to negotiate an excellent deal on my trade and purchase price, the end result is that I Love my New Ford Escape SEL. Thanks Team Ford of Marietta and Jeff for the professionalism and down home country treatment I received during my purchase experience. I know that my first future new car visit will be to Team Ford of Marietta and Mr. Jeff Wright. I also want to acknowledge Mr. Robert "Mac" Jones for his patience in putting together all the paperwork.

carl nelson

7 de mar. de 2013

I wanted a a 2006 Lexsus IS 250 Fully loaded with Low miles on it. I told my wife that they would not be able to find it. I was shocked when they found it!!! it had everythng I aske for and more.. I turely felt like a customer, and not another sales quota. Thanks to Tyrone Tucker for finding it for me!! I will definate be back to purchase another Vehicle in the near future. They truely work as a "team" at Team Ford!!!!!!!

Brian

6 de mar. de 2013

I was pleasantly surprised at the the professionalism and customer care I received at Team Ford of Marietta. Antwon Davis was so helpful on the phone that I made the 2 hour drive from Augusta to Marietta just to do business with this dealership. Antwon did not have the exact car I wanted on his lot but tracked down just what I wanted and had it shipped to my house the next day. As a frequent visitor to car dealerships (Over 30 cars purchased in my lifetime) I would have to say this is the best experience I have ever had. Team Ford has a new customer for life.

Ron N.

2 de mar. de 2013

I have purchased 3 vehicles from Tyrone Tucker at Team Ford of Marietta. He is very knowledgeable, personable, and has a genuine interest in the experience of the customer. I would highly recommend him for anyone looking to purchase a new Fort from Team Ford of Marietta.

paccy69

26 de feb. de 2013

To begin, salesman Jeff Pirkle was excellent. Finance manager Darrell Harp was awful. This was the fourth Ford XLT Explorer I have purchased (2012 or2013). I visited other dealerships before going to TEAM Ford. I knew what I wanted, they had it in stock. After agreeing on a "walk-out" price (including tax and Premium Warranty), after signing over my 2012 Ford Explorer title to them, after the new car was prepped and while electronically signing papers I noted a price increase of $ 191.00. I complained and it was removed. While continuing to sign new documents, I again noticed in the fine print that the DEALER would receive a $750.00 refund for the unused portion of the extended warranty on the Explorer that I was trading in. I had stated that I would use this refund to get to the price I needed. At this point I was extremely aggravated and started to walk out. Again the finance Manager Darrell Harp went to his boss and removed this. I also noted that the finance charge was increased. Since I will pay it off in a few months I let it go. I feel that they were deceptive and tried to cheat me at least three times. Luckily I always try to read the fine print. This was the second Explorer I had purchased from TEAM Ford. There 'WILL NOT' be a third purchase of any kind. If you go to this dealer you better read the fine print !!!!

tommmmmyboy

17 de feb. de 2013

Behrouz Ravandi was my sales person on Feb the 13. He was a very friendly person knowing about cars. He worked hard to get me a good deal on my new 2013 Mustang. Good professional, very fast. Would recomend to anyone!

MsFranchesca

12 de feb. de 2013

I must say that from the first time I visited the lot B was never pushy and never gave me the feeling he was about the sale. B took the time to listen to what I wanted and the price I wanted it at. Brian was great also at working with me on the financing. I will have to say this was the first lot I visited where everyone spoke even though they were not my salesperson. They made my shopping experience enjoyable when I was so ready to give up on finding a car. So thank you Team Ford for having such a welcoming spirit and for making me a happy Ford owner, I love my new Ford Escape.

Msfranchesca

12 de feb. de 2013

I must say that from the first time I visited the lot B was never pushy and never gave me the feeling he was about the sale. B took the time to listen to what I wanted and the price I wanted it at. Brian was great also at working with me on the financing. I will have to say this was the first lot I visited where everyone spoke even though they were not my salesperson. They made my shopping experience enjoyable when I was so ready to give up on finding a car. So thank you Team Ford for having such a welcoming spirit and for making me a happy Ford owner, I love my new Ford Escape.

dencityuser

11 de feb. de 2013

Great dealership. Very friendly and very helpful. Behrouz was incredible to work with. He found me the perfect car at an amazing price with all the features I wanted. You feel like you are working with family when Behrouz is in your court. I would recommend my friends and family to buy from this dealership and get Behrouz as your sales man. He was terrific.

Bryan

10 de feb. de 2013

Great dealership. Very friendly and very helpful. Behrouz was incredible to work with. He found me the perfect car at an amazing price with all the features I wanted. You feel like you are working with family when Behrouz is in your court. I would recommend my friends and family to buy from this dealership and get Behrouz as your sales man. He was terrific.

Michelle

6 de feb. de 2013

Even though I was shown around by another rep prior to the day I came in with my mind made up, I was still helped in narrowing down to the choice available. I met Jeff who is laid back, honest with the deal I was getting, what was exactly involved, and I appreciated that since it was my first car purchase. I got a great deal - thanks to the discounts I got from being a graduate & through my dad :) - and am very satisfied with my 2013 Ford Focus. I have yet to experience receiving service to my car and am hoping it's good going forward!

rbowman222222

16 de ene. de 2013

Behiouz was very helpful. He knew the F150 product line and we moved fast through the process. He quickly figured out the must have options that I wanted and found me a good deal on new truck. After a little negotiation we arrived at an agreeable deal. When I arrived to pick up the vehicle it was clean and Behiouz worked quickly to get my trade in taken care of and then get me into my new vehicle. I would recommend "B" (Behiouz) to my friends and family.Sincerely,Rich

TheKayster

15 de ene. de 2013

Best. Ford. Dealership. EVER!"B" and Dwight deserve the raises of the century for getting my trade worked out! I LOVE my new Infiniti. They worked on my deal for 3 days non-stop. That's dedication. Hook these guys up, they earned their pays ++++!See you soon to get the tires for my other vehicle.Thanks guys!Kay D.Salesman and Finance Manager: Behrouz Ravandi & Dwight Parrish

Jdaveanderson64

13 de ene. de 2013

I came simply to get my oil changed and Ended up buying the truck of my dreams. This would not of happened if it was not for the team ford sales associate, Behrouz. He was honest, sincere and no pressure that I really appreciated. He is one of a kind that I will recommend to my friends and colleges. Your service manager is also awesome. He was informative and also sincere. I felt like I have know him all my life. Great job team ford. I will be back!

Richard G.

8 de ene. de 2013

Just purchased a new F150 from Team Ford. I'm very pleased with the entire experience. Everyone involved was very courteous and professional. They answered all the questions that I had. I believe they really want to accommodate you as best as they can.Thanks for all your help, Bobby, Dewayne, and KerryBest RegardsRichard G.

Tammy Sims aka "Candy Apple Red"

26 de dic. de 2012

This was by far one of the best car buying experiences that I have ever had. Bobby Jones was the most laid back car salesman that I ever encountered. He was very kind and patient, and made me feel as if what I wanted was as important to him as it was to me. I never felt like a woman buying a car, and being taken for a ride.... And just as i thought it could not get any better, the finance manager, Dwight Parrish, was a true delight as well, helping me make the best decisions for me and my budget all while making sure all of my needs would be met for peace of mind with this new vehicle. I have even received follow up calls to make sure I was still enjoying my new purchase and to help me learn how to use the complicated sync systen...now that has never happened before! I chalked this whole experience up to great leadership at a great dealership. The sales team, finance team, and the follow up team, can only be as good as they are required to be by a good, sound leadership, and I am thankful to Team Ford for an unforgettable car buying experience...for the first time I believe ever, I felt that I actually "purchased" a vehicle, and was not simply "sold" one. I would highly recommend this dealership and these 2 very sincere gentleman, to anyone who believes there really are still good, honest people working in the car sales industry....sincerely, Tammy Sims aka...candy apple red! :-)

bgrulke

6 de dic. de 2012

Honest, straightforward, no games, hidden costs or fees. The easiest car purchase I have made in over 30 years, and the beat everybody else prices.

rodanthony

6 de nov. de 2012

Patrick was great. listened to what we wanted and did not try to sell us something we did not want. He met our requirements and we drove home a new truck the same day!! got finished in a couple hours with Patrick, what we had been "haggling" with other dealers for 2 weeks.Great Team!!!

JH303

7 de oct. de 2012

Absolutely wonderful service! Ms Reese was friendly, very knowledgeable, professional and helpful. We highly recommend her and Team Ford in general. Dwight was very helpful in terms of understanding the financial info.

spkatter

19 de sep. de 2012

They did everything they could to make sure I got all my questions answered in a timely manner. They have a nice dealership and nice staff.

CousinJeff

14 de sep. de 2012

I was very pleased with the buying process. I felt I was treated very fairly and there was open honest communication. I would buy another car from this dealer in the future.

MSJMAREK

21 de ago. de 2012

I HAVEN'T BOUGHT A FORD PRODUCT SINCE 1963.I DECIDED TO BUY A FORD SINCE FORD MOTOR CORPORATION DIDN'T TAKE MY TAX DOLLARS TO SURVIVE. I LIKED FORD COMMERCIALS ABOUT THEIR VEHICLES, IN PARTICULAR THE ONE THAT WAS PULLED BECAUSE IT MADE THE SAME POINT THE I MADE ABOUT NOT TAKING TAX DOLLARS. I HAD ALSO EXPRESSED MY DISPLEASURE TO FORD CORPORATE ABOUT PULLING THE BEST ADD. IN ANY EVENT, I DECIDED TO LOOK FOR A FORD VEHICLE ON THE INTERNET. I HAD 4 DEALERSHIPS LINED UP TO VISIT AND I RECEIVED A QUOTE FROM 3 OF THEM. CHEROKEE FORD IS LOCATED 2 MILES FROM MY HOUSE AND I PASS IT EVERY DAY. JIM TIDWELL FORD IS ABOUT 10 MILES DONE THE ROAD. TEAM FORD OF MARIETTA IS FARTHER DOWN THE ROAD. I NEVER MADE IT TO THE 4TH DEALER, WADE FORD. THE REASON I DIDN'T MAKE IT TO WADE FORD IS THAT I MET UP WITH SALEMAN THOMAS LEWIS. I HAD TOLD HIM AS I DID THE OTHERS THAT I WAS NOT GOING TO BUY TODAY BUT I WANTED A QUOTE. I HAD2 QUOTES AND WAS LOOKING FOR WHAT THOMAS LEWIS COULD DO TO HELP ME MAKE A DECISION. THOMAS TOOK ME FOR A TEST DRIVE; WORKED ME OVER GOOD WITH ALL THE FEATURES/BENEFITS;BROUGHT IN SALES MANAGER SCOTT PATTERSON, AND GENERAL MANAGER JIM SLEZAK.I HAD NO INTENTION OF BUYING THAT DAY. I HAD THE QUOTES AND I WANTED TO GO HOME AND MAKE THE COMPARISONS. THE TEAM OF THOMAS, SCOTT AND JIM WAS MORE THAN I COULD HANDLE.THEY WERE OUSTANDING AND PROFESSIONAL OF ANY GUYS I HAD MET AND THEY REALLY MADE ME FEEL THAT I WANTED TO BUY FROM THEM. THEY MADE EVERY EFFORT TO GET MY BUSINESS AND I NEVER MADE IT TO WADE FORD FOR ANOTHER QUOTE. THE END RESULT, I FEEL THAT I MADE A GREAT PURCHASE FROM A GREAT ORGANIZATION AND I COULDN'T BE MORE PLEASED.THEY THEN INTRODUCED ME SYNC SPECIALIST CHRIS VAVREK WITH WHOM I MADE A APPOINTMENT AND I HAVE SINCE TAKEN INSTRUCTIONS FROM HER REGARDING SYNC. SHE DOES A GREAT JOB AND SHE WAS OUTSTANDING AT HELPING ME UNDERSTAND THE SYSTEMS. I CANNOT SPEAK WELL ENOUGH ABOUT THIS FORD TEAM... THE ENTIRE PROCESS WAS A PLEASURE.THANKS THOMAS, SCOTT, JIM, & CHRIS.......AND.... THEY INTRODUCED ME TO SEVERAL MEMBERS OF THE SERVICE DEPARTMENT INCLUDINGTHE SERVICE MANAGER AND SERIVCE ADVISORS.....IT IS OBVIOUS THAT EVERYONE IN THIS ORGANIZATION WANTS ME TO BE A HIGHLY SATISFIED CUSTOMER. AND, I TELL EVERYONE I MEET HOW GREAT IT WAS TO DO BUSINESS AT THIS DEALERSHIP.

Lentzland

15 de ago. de 2012

Love our new Escape. However customer service could have been better from Jeff. he was supposed to set up service to have sidesteps installed after they were ordered and received. He never contacted us. My husband ended up calling the service mgr. to find out that the steps were in and to set up installation.:-(. Also the whole evening we were in purchasing the Escape (about 3 hours) we were never offered a glass of water, a cup of coffee. That would have been a nice touch.

dkcollins

15 de ago. de 2012

Everyone that I dealt with at Team Ford Maretta was great, very friendly, personal. I went in looking for a specific truck, size, color, upgrades. I was told they had just sold one like it, but would look around. I was touring the dealership a little, and the salesman came looking for me to tell me they had found my truck. It had came in the night before, they hadn't even processed it in yet, and it was EXACTLY what I wanted. We went to lunch and 2 hrs later I was done and driving off the lot in my new beautiful red F150 platinum truck, all cleaned up, a full tank of gas, and my phone synced up. Now that is what I call service!!!

v8srbetter

21 de jul. de 2012

I've bought several cars at this dealership. Those experiences were fine even though I cannot remember the name of the person that sold me the car. However, the name I continue to remember is Gary Baxter. As I take my vehicles to the dealership for regular service, I've dealt with this guy for over 7 years. He has never forgotten my name. Always friendly. When there was a serious problem, he always had an answer. Returns phone calls.....Team Ford ought to be proud to have him!

itwasntme

3 de jul. de 2012

It was a pleasant experience, the staff is Very friendly, and customer service was top notch, and I had a simply small service repair but they did the job without any hassle

Huling

14 de may. de 2012

Tyrone was an excellent salesman. I had researched what I wanted and he was able to find exactly what I wanted and have it to the dealership in a couple of hours. It was Easter weekend and the dealership fed me lunch because they had to get it from another dealership. He was a great salesman. I don't like pushy salepeople. I am a to the point person and if I had gotten a pushy salesperson I would have probably walked out. He was just the type salesperson that fit my personality. I had an excellent experience buying a new car.

Bob Hessler

2 de abr. de 2012

This was a first time "USAA buying services" arrangement with Team Ford. I can honestly say that from the beginning, this was a very professional and enjoyable experience. Working exclusively with Ron Sitz was exceptional, and I would not hesitate to call him in the future.

EmeryC1030

14 de mar. de 2012

Ron was a pleasure to work with. He answered all of my questions immediately and without hesitation. One of the best things I can say for Ron, is he let the product sell itself, and there was no pressure in the purchase of the vehicle. I am very happy to have purchased my car from Team Ford of Marietta, I would recommend anyone to visit them for new car needs. The entire team at Team Ford are a great group of people to work with!

raywu2004

4 de mar. de 2012

I would highly recommend Team Ford of Marietta and our salesman Ron Sitz. Ron was a very helpful and professional saleman. He responded quickly to every question I asked by email during the whole process. When I was not able to make it to get the vehicle in person, he delivered it to my home.So far I bought two cars in Team Ford of Marietta. One was pre-owned Ford Taurus bought in 2006 and this time is the new Ford Focus. They definitely have excellent pricing!

Exceptionally Pleased Customer

23 de ene. de 2012

This was my first time visiting Team Ford of Marietta and I highly recommend their outstanding Sales and Service staff. I purchased a used vehicle from Team Ford after visiting several other locations close to my home (Norcross) that were all the "typical" vehicle purchasing experience. The trip was well worth it and resulted in one of the best buying experiences I have had for a vehicle in some time. In addition I noticed some items that I was not pleased with in the vehicle after further inspecting the first day I had it home (I purchased at night and could not inspect as thoroughly as I wanted to). I contacted my sales representative and he coordinated with the Service Director and completely resolved all my concerns exceeding my expectations. I cannot express in words how thrilled I am with the Team Ford of Marietta group, they truly emulate what it means to deliver outstanding customer service and will personally go out of their way to ensure that you have the best experience possible and make right to your satisfaction the concerns you have. They stand behind what they sell and put the customer first, well done Team Ford of Marietta and thank you Carl and Jeff!

amilcal

31 de dic. de 2011

This is a great car dealer. They offer the best prices in GA.Very clean facility, very nice people, helpful personal, excellent pricing,a wonderful experience.

Smayson

30 de dic. de 2011

Tom was great to work with! I sent a price request to 5 different Ford Dealers looking for an F-150. Tom was the first to respond, the only one who sent vehicles that fit my description, and acted like he wanted the business. The response I got from the other dealers paled in comparison to his. I didn't get to meet Tom personally and only spoke with him over the phone, but he impressed me with the level of service he gave. Thanks Tom.

DUBBIE

23 de dic. de 2011

I live 20 mins away but have no problem driving out to these guys....EXCELLENT SERVICE DEPARTMENT....friendly staff in sales/service etc....WONDERFUL!!!! HIGHLY RECOMMEND!!

lhalstead

15 de dic. de 2011

I had decided that the 2012 Explorer Limited was what I wanted and after working with two other dealerships, my husband called Team Ford. He told them what I wanted for my trade and where I wanted my payments. Rodney quickly told us that Team Ford would do the deal, so we promptly made the one hour drive to the dealership where I had the easiest car buying experience I have ever had. Everyone was friendly, willing to spend time with me showing me all the features of my car, how to use the Sync, Navigation, etc. (even though it was closing time on a Sunday.). I highly recommend Team Ford and I'll be back!

dannyleemoore

2 de dic. de 2011

Anton and the Team were all very professional and efficient..they accomplished this with graciousness and a sense of humor...very appreciated...I am very satisfied with the service and price of my new auto...

gruntf15e

30 de nov. de 2011

I would HIGHLY recommend Team Ford of Marietta and especially our salesman, Anton Davis. This was absolutely the easiest and smoothest vehicle purchase I have ever had. Anton Davis was a true gentleman and his demeanor was unmatched. His knowledge of the vehicles and the use of all the "gadgets and toys" was impeccable. Anton's younger age as a saleman should not be confused with his superior abilities. I have his card and my next vehicle will be purchased from Anton. Everyone at Team Ford of Marietta was extremely nice and the facilities are spotless. Our carbuying experience was unmatched.LtCol Bradley Robert

arlene59

16 de nov. de 2011

I have already made the recommendation to work with your dealership. Ron Sitz made the experience a very good one. I didn't feel heavily pressured by anyone - I even thanked Ron for not doing that from the beginning. Even though, I did know which car I wanted from the beginning. My son and daughter-in-law were in your dealership 2 weeks ago to purchase a new vehicle too and had highly recommended that I work with Ron. He is very helpful and informative. The finance experience was exactly the same. Normally, there is so much back and forth dealing, etc. that I feel so much time is wasted, but not in this case.I look forward to visiting your service area for my car's normal check-ups and, hopefully, having the same professional experience.I'm also excited that I have a brand new 2012 Ford Fusion. Never thought I would go back to American made vehicles again. Actually, in my time of purchasing vehicles, this is the first brand-new vehicle that I've purchased.Thank you,Arlene Johnson

risher.chris

8 de nov. de 2011

We bought a 2012 Ford Fusion over the weekend. I cannot even explain how much of a great experience we had with Ron Sitz. He is the Internet Sales Manager. He is very laid back which for my wife and I makes things much easier. He did not pressure us into anything. We did come there with an idea of what we wanted. However, he did show us multiple options. The only experience that we did not particularly enjoy was our time with the finance manager. I cannot remember his name, but when we were going over the extra options for the warranties such as oil changes, tire rotations, etc. he was rather pushy. We told him that we did not need any of this. He asked, "Why would you want to pay more?" His tone came across a little condescending like we do not know what we are doing. My wife's father owns his own mechanic shop. Besides that, our experience was very smooth, and Ron should be commended for his great customer service. We have already recommended him to my wife's parents and my mother. Thanks a bunch, Ron!

janicerhunt

22 de oct. de 2011

We got an incredible deal in my new Explorer. Tom was very knowledgable about my vehicle and took the time to train me in all the details of the features of my Explorer. He made the experience enjoyable.

B.McNiece

21 de oct. de 2011

My husband I were looking for a newer used truck with low miles for one of our sons. Our sales person who answer the phone listen to our needs and wants, took him a couple of days but he found a better truck than we had hope for in our price range. Derek Cates took all of our information over the phone and when we showed up the next day almost all of the paper work had been done, we were in and out of there in little over an hour. Derek went beyond his job to make sure we had exactly what we wanted. Our son is a proud owner of a 2009 F150 STX, with payments he can afford.

anitac1

14 de oct. de 2011

Ron Sitz made the whole process a very smooth transaction. I located the vehicle on the internet and was skeptical due to all the scams out there. The hours are convenient and the staff very friendly at Team Ford Marietta. I would and have recommended Team Ford Marietta to friends. Thanks to everyone at Team Ford Marietta and special thanks to you Ron, I am loving my Honda Pilot.

Gcasagrrande

25 de sep. de 2011

We wanted to buy a FORD truck --Our credit score is 800, we are employed, wanted to buy American, we wanted to buy local and we wanted to buy a FORD.Simple huh- Not if you go to AutoNations TEAM FORD in Marietta, GeorgiaWe selected a truck that TEAM FORD would bring in from out of town and the GM, Jim Slezak, was getting and estimte on our trade-in. They said 15 minutes tops. --So we waited and waited - over 90 minutes. No one spoke to us, acknowledged us, or even looked at our trade in. We were sitting in the showroom but it seemed we had become invisible. We finally ask for our keys and left.Later they contacted us by email with apologies and we made a deal for a trade in and a differant truck as the one we selected had been a loaner and we wanted new.My husband has already given them all the requred information and he heads to TEAMFORD to finalize the paperwork. He waited for 3-1/2 hours!!! After complaining the paperwork was produced and signed in minutes.Please note that we were told FORD cannot get navigation systems for their vehicles due to the tsunami in Japan and Navigation was a must for us. The next best option is SYNC explained as follows ---"-works exactly like Navigation, but without the screen. It is a turn by turn system that is voice activated and voice guided and you can see the directions in the dashboard. " Seems reasonable - if it were true.Our appointment to pick up the truck was Saturday at 9. At this point we had realized TEAM FORD is organizaional mess and called to confirm. As expected they had apparently forgot that we would be there so we made arrangements to come in later.The truck is ready, we are at TEAM FORD and the sales person begins going over the features. All is well until we get to SYNC. We had not been told that SYNC has to work through your phone. And interestingly enough the sales person and the technical expert did not know this either. They actually tried to use it without a phone connected and were unsuccesful Over an hour later and many questions to many people we discovered that indeed this will not work without your phone in the car. It is extremely cumberson to use and your phone is tied up while you are using the navigation feature -- This is in no way just like NAVIGATION without the screen. They have misrepresented this product or they just don't understand their own options.Even after experessing our frustration to management they did not get involved, or offer to find someone that could demonstrate the product in a way that might make it look workable.At this point we have spent 8-1/2 hours at TEAMFORD trying to buy a truck. So we decided to just forget the whole thing and ask for our keys to the trade in and we would be on our way.Steve Smith, Assistand General Manager told me "we had a binding contract that I could not break" And we had not even taken delivery of the car. He either did not know the law or hoped a little intimidation would solve the problem.Long story short - we left without our truck and the parting shot from Jim Slezak was he"would not sale us the truck now anyway because we would not be positive on his customer service scores&quot and not selling us the car woul impact him less than selling us a carat this point. FYI -- The owner of TEAM FORD is AutoNation which is nationwide and should not be considered localBottmline, We are stiil going to buy a truck, we are buyng local, we are buying American

ielevate

18 de sep. de 2011

We had previously purchased from TEAM Ford and had a great experience and returned to purchase my new F-350. Although the exact vehicle I wanted was not on the lot, they let me test drive one just like it and located the exact vehicle I wanted. They verified it through email and brought the truck to the dealership. When I came to see it two days later it was immaculate and ready to go. I was still working out my trade in and not ready, and the dealership worked with me, gave me the three more days I needed and we closed on Friday. The whole experience was outstanding. Tom Lewis is a friendly, real person salesman and I look forward to my new truck, and regular maintenance.

s123

27 de jun. de 2011

I have owned four new Ford Explorers over the past 11 years and worked with dealers from Georgia to California. Everyone makes mistakes. However, a true test for quality customer service is how mistakes are corrected and how the customer feels when they leave the dealership. I cannot say enough about Team Ford. A misplaced part caused me to wait an extra hour or so at the dealership. The service manager quickly solved the problem, and had me on my way within 30 minutes. The entire team apologized for the error and took the extra time to detail my vehicle without me requesting this service. I will definitely purchase my fifth Ford Explorer from Team Ford. It is easy to provide routine service when there are no problems. Problems, however, usually leave everyone with a bad feeling especially the customer. Team Ford went the extra mile to correct a mistake and earn my trust again. It was important to Team Ford that I remain a Ford customer. It is now important to me that I support their dealership. Way to go Team Ford you are the best!

jimerrico

20 de jun. de 2011

I have had nothing but great experiences so far with the dealership & the people in the dealership. I had a dead battery issue recently, and the staff waited until I was able to get there to install a new battery and test the reliability of the car. They were also willing to drive me home if they couldn't get the vehicle going.

Dcullen1

10 de jun. de 2011

Derek is a great salesperson! Not pushy or overbearing but very descriptive and let me know what was going on every step of the way. I got exactly what I was looking for and would recommend EVERYONE to go see him! He was refered to me from a friend he treated the same way about a month ago, and I will continue to send referals as well.

clarence powell

7 de jun. de 2011

I had an unfortunate incident while traveling on the highway. A vehicle in front of me ran over a large piece of tire tread from a semi-truck and hurled it into the air towards me as I was traveling behind this vehicle. As the tire tread flew up into the air in my direction it ripped my driver's side view mirror off the door without causing other damages to my vehicle. I was in need of emergency repair to replace my mirror. I work a few miles from the dealership so I decided to go on my lunch hour to see if they could help me. I was pleased that they could order the part but pleasantly surprised that they could have it and do the work on a saturday. Ruby Savoie, Service Advisor was receptive and very professional when I entered the dealership offering to help immediately as I was also scheduled to be at work the same day. Not realizing the mirror cover had to be painted, Billy Sharp, Service Manager offered to have this taken care of for me and agree to schedule a time for me to come in and have it snapped on so I could just drive away. I really appreciate professional and courtesy customer service as was given to me by the staff at Team Ford of Marietta and wanted to take the time to so noted. Thank You!!!

HillTop

6 de jun. de 2011

WORST Customer service Award goes to ---->> Scott Patterson (TeamFord of Marietta Manager) <<---- he is absolutely horrible!!! Guys like this are the reason why car salesmen have such a bad rep!! Way to go Scott. Yesterday (6/4/11) I bought a Used 2007 Mercury from Team Ford of Marietta. When I first arrived at the dealership I looked at the car, which looked great on the outside and inside. I asked to test drive and of course the salesman said yes. However he had to jump the car because the battery was dead. Obviously that was a very bad first impression, but simple things like leaving a light on can cause that so I test drove it anyway. Both of my parents were by my side to help me with making a decision for the right car. My father works on cars as a hobby so I trust his judgement. The car did have CarFax and no accidents or anything serious was reported. After weeks of looking for the right car and hours of reflection I decided to purchase this particular car. However the used car manager, Scott Patterson right of the bat came off as an arrogant sales man who only cared about money and not the needs of his customers. The reason I am mentioning this is because during the negotiation process of pricing the car to it's true value he would not budge on the price what-so-ever. His mannerisms and attitude were completely unprofessional. There was instant animosity which was completely obvious. Who knows why? The only reason I continued with the sale was because my salesman, Tim Savage was great, and I needed a car that day. The whole day my parents and I were promised that if the car continued to have battery problems after that day the dealership would replace it with a brand new one. Before I drove off the lot the car went through inspection and servicing. I was told verbally and through paperwork that everything was clean and the battery had no problems. Today (one day after purchasing) every time I started the car it struggled to turn on. The battery was hanging on and every time I restarted my car the settings would change back to default (huge indicator of a battery issue). The dealership/employees/management were dishonest. Again Scott Patterson the used car manager no longer wants to help me with the situation. He got his money so he does not care. BAD BUSINESS!! Remember this is one day after the car is bought. He was not even willing to give me a rental/courtesy car while my car is being serviced/detailed (This takes up 5-6 hours.) He deliberately told me "Well you better make some arrangements than shouldn't you?" Out of customer service purposes and me spending thousands and thousands of dollars, a rental car should not be an issue. He said, "That's more money coming out of my pocket". Which in reality it isn't. *** The worst part of the day was when he came into the room while me and my mother were signing contracts eating Cheetos and drinking soda right in front of our faces. His greediness and rude gestures/tone in his voice upset my mom and she expressed how unprofessional it was to not give me a courtesy car through the long wait. Blatantly he replied, "DUDE LISTEN, she is not getting a rental car. I'm losing too much money!!" Scott took it too far when he disrespected my mother by calling her dude. She was nearly in tears and Scott walked out with a smile on his face.*** ***It is apparent that Customer Service and leadership qualities of Team Ford of Marietta Management DO NOT EXIST. I am absolutely appalled, disappointed, hurt, and angry. How me and my Mother were treated. This is entirely UNACCEPTABLE. This is BAD business. I will never recommend anyone to purchase their next vehicle from here. The dishonesty, lack of respect and customer service, and disrespectful acts has gone too far!!***

Trace890

3 de jun. de 2011

Although nobody likes spending money on repairs it's something that is necessary. They staff informed me frequently on what was going on with my vehicle and assured me it was in the hands of senior technicians. They offered a shuttle to get to and from work whenever needed and the driver (I didn't catch his name) was quite funny! I recieved the card that asked to rate he dealership from Emily Blackmon (she had stapled her business card to it) the cashier. Overall it was a wonderful friendly experience and I will continue to have my vehicle serviced at Team Ford.

1sneider

27 de may. de 2011

Derek worked with me and finance person for a long time. Might be buyer's remorse but I feel a paid too much for the vehicle but ultimately that was my decison. Derek is the kind of Salesperson you want to work with, he is very patient and knows all about all of the Models which impressed me. When I needed service for a defect in the car's interior the Service Dept. was fast and efficient, I can't remember his name but he really helped me and even got me a ride back and forth to the Dealership.

rudy303

27 de may. de 2011

Derek was great! He was very helpful and easy to work with and really listened to what I was looking for. He was able to get me exactly what I wanted and I didn't feel pressured at all. I would definitely recommend them and will go there for anything I need in the future.

hlsb40

27 de may. de 2011

Derek Cates was not at first able to find the type/price of used truck that we were looking for in his inventory.He searched other venues and found several but we didn't choose them.We later found what we were looking for else where, at the same time Derek found the same truckbut it was slightly older with more milage but was more expensive. We told him about the other truckwe found and he got the price much lower. We ended up with the exact used truck we were lookingfor at a great price. Derek was never pushy nor did he act like a typical car sales person. He seemed truly interested inour needs and found what we were looking for.

fologan

26 de may. de 2011

Derek was able to offer several options in order to make the deal happen. He was friendly and knowlegeable about the industry and the vehicle i was purchasing. If i were to buy another vehicle, I would prefer to work with Derek. I also didn't feel too pressured the way many people feel when trying to buy a car thanks to Derek.

nordlij1

26 de may. de 2011

Overall it was a good purchasing experience. I probably could have haggled for a little cheaper price, but the terms were well within my budget and Derek was an extremely helpful sales person without being pushy which was worth a lot in my opinion. On a subsequent service call to fix a stuck warning light. The Service manager was very helpful and provided a loaner car which not every dealer will do.

cvemery

19 de may. de 2011

Dropped my vehicle off, 2008 Ford Escape, 25,000 miles off to have the GPS system repaired, windshield spraying device and to check out my transmission. The parts for the GPS and windshield sprayer had arrived. I dropped it off on May 11th. I get a phone call on the 13th informing me that nothing on their computer system had come up with a fault in the transmission system. I explained what good is it to have a 4WD vehicle if you can't even back up a paved hill, with two passengers. I got the well we can't replicate the error speech. I then said, I am out of town for a graduation, like I told you when I dropped it off on Wednesday and will pick it up on Monday. I go in Monday to pick up my vehicle, made an issue with the assistant service manager over the way I had been treated to this point. So he has it "washed" for me - and then they pull it up. I get in and drive outside the building - no radio or GPS is working. I drive straight around and back into the service bay. I inform the assistant manager that the GPS/radio system doesn't work. He then has to "test drive" it with me in it - I had all I could do to contain my laughter and sarcarsim. He hit the same buttons in the same sequence and got the same results. We walked back in and then I couldn't help but say "can you believe what I tell you now?" Here is the other kicker with this dealership - if you have anything electronically with radio of GPS -they have one guy who only works on Tuesdays and Thursdays between noon and two pm. I get no offer of a rental car or anything for compensation for the amount of time my vehicle is in the shop. Better yet, they keep making the same guy I complained about call me. Thursday, May 19th, I finally get my vehicle. The Service Manager is all apologetic and then comes off like they did me a favor by replacing the GPS system/radio. I told him during the test drive, at least more is working when I leave then when I brought it in. I sat down in his office and gave him a play by play of how badly this transaction had transpired. I further said, would this be acceptible for one of your family members - he says No. I said - that's my point - this has been very unacceptable. He concludes our discussion by writing on the back of business card giving me a free oil change. It goes to show how clueless he is, 1) assuming I will be back to that delearship and 2) I have a service package - so he has not done his homework on my account.

tjones73

25 de abr. de 2011

I walked in saying that I was shopping around for a used mustang convertible. Sied said that they did not have one available and had me set down and fill out some papers and they could locate me one. I filled out everything and he gave me a keys and told me to go take and hardtop they had on the lot for a test drive. He also asked for my keys to my car. I took the car around the block and it was ok but not what I was looking for but he already knew that. I went back and he is asking how i like the car and i tell him. Then he goes on about how he as worked up a deal and the payment will be ect. I don't want they car. He says this is what they have and the deal is worked out so what is the problem. Then they loose my keys. I took me an hour to get out of there all the time being bullied by the sales and management into a car i did not want in the first place. I went to Greene Ford in Gainesville and found an awesome deal on a 2010 Mustang Covetable.

tbarnes5497

9 de abr. de 2011

I knew what I was looking for when I came to Team Ford and Ty Tucker made sure I got it and the finance Department and Ty worked hard to get my Payments where I needed them to be. This is the second Escape I have purchased from Team Ford and will be coming back for my future automobile purchases. I have dealt with other dealers that were high pressuring me into cars that I did not want but my whole experience here was positive. Great people and customer service to match.

Hot Rodney

21 de mar. de 2011

As I walked up to the dealership, Bob Bauer came out to greet me. I knew what I wanted and Bob worked really hard to get it. Their whole team was friendly and courteous. They were very open and explained everything. The whole deal was very low pressure. To get me what I wanted, they had to get a car from another dealership. When the original deal didn't work out, they kept trying until they found exactly what I wanted. The car was perfect. After 1 month I haven't found even a minor quibble. Working with Team Ford of Marietta definitely exceeded my expectations. During the time I was at the dealership, they brought in a buffet lunch and invited their customers. I thought that was a nice touch.

joeburrell

24 de may. de 2010

On two different times we tried to do business with this dealership and went as far as having to have the General manager assist us because no sales person would ever return our calls. After a week of working with Joe Coscarelli (G.M.)we were told that we could not get the edge we wanted with a payment we could afford so we moved on. A week later I recieved a call from a sales person at Team Ford that told me Joe Coscarelli told him to call me and tell me about a 2009 Black Edge SEL that they just got in and was told that they could make the payment target we were seeking. I told this salesman that I was out of town and that I would come in on saturday to drive the Edge. He told me that he would call me friday and find out when we would be in on saturday. Just like all the times before, I recieved no call from anyone at Team Ford on friday. Around 8 P.M. I called and spoke with Stan (Sales manager)and told him who I was and wanted to know if they still had the 09 Edge SEL. Stan told me he knew nothing about a 2009 black Edge Sel and that he would get with Joe Coscarelli first thing saturday morning and give me a call. Again the call never came until I called and spoke with Stan around noon and again was told that he would call me back in 10 minutes. an hour later the salesman called and told me the same thing I was told by Joe Coscarelli a week earlier that my payment would be over 550 a month. Why did anyone call me in the first place if they had no intentions of making the payment work. Also where did the 2009 Black Edge SEL go? It was never on the Team Ford website. The sales manager knew nothing about any black Edge SEL. I feel like I was played a damn fool by everyone at Team Ford and I can assure you I will tell all my friends and family to stay clear of Team Ford Marietta.

PhillH

30 de ago. de 2009

Team ford of marietta showed a lot of class about doing business they were very polite and upfront about everything thanks William for everything I will always keep this dealership in mind whenever car buying comes up. this was my fourth car I ever bought and I felt special throughout the entire process.