R.Jones

30 de jun. de 2016

all I can say is WOW! Mark Cain is your man. No games, straight up and ensures you are pleased with the deal. No one in my local town (Columbus, Ga.) wanted to give me a quote. All they wanted to do was get me on the lot so they could play their games. Mark got me a great deal and made the entire experience as painless as possible. Mike Balthasar was also outstanding having to make some requested changes to our paperwork and overnighting them to us preventing delays at the bank. Thanks to Mark and Mike for making my buying experience a great one. I will be back.

R.Jones

30 de jun. de 2016

all I can say is WOW! Mark Cain is your man. No games, straight up and ensures you are pleased with the deal. No one in my local town (Columbus, Ga.) wanted to give me a quote. All they wanted to do was get me on the lot so they could play their games. Mark got me a great deal and made the entire experience as painless as possible. Mike Balthasar was also outstanding having to make some requested changes to our paperwork and overnighting them to us preventing delays at the bank. Thanks to Mark and Mike for making my buying experience a great one. I will be back.

Kim Hagler

28 de jun. de 2016

Thank you Jerry Singer and Bill Miller for yet another wonderful leasing experience! Last week I leased my third Fusion from AutoNation Ford Lincoln Union City and I couldn't be happier with the car or the service!! These are the guys to see if you are car shopping.

Bryan

27 de jun. de 2016

I was recently in the market for a new truck. I was online and AutoNation ford in union city had some amazing prices on new f150s. Mark Cain called me within a couple of minutes of me submitting my request. Mark told me that he likes to work quick. And sure enough when I got there he had the truck and paperwork ready and had me out in under an hour. He was professional and made sure I was comfortable with all of the new features. He was very knowledgeable and easy to work with. I would recommend him with question or reservation.

JasonS73

25 de jun. de 2016

Bought a new F150 from AutoNation Union City. Great price and excellent service! Had the pleasure of meeting and working with Mark Cain! Mark did an incredible job making my buying experience a real joy! Mark's communication skills and personal approach to working with his customers is truely refreshing! I highly recommend Mark if you go to visit the AutoNation folks.

Jason

25 de jun. de 2016

Bought a new F150 from AutoNation Union City. Excellent price and great buying experience! Highly recommend their Internet Sales Manager Mark Cain! Mark was a pleasure to work with! Mark did everything possible to make my buying experience a real joy.

Joanie

23 de jun. de 2016

Bought my second car from Mark. Just cosigned on a car for my daughter. He helped me buy a car a few months ago. His service was so great that I didn't hesitate to work with him again. He got a great price on a great car. Second time won't be the last time. I'll buy all of my cars from Mark from now on.

Datajer1

21 de jun. de 2016

On Sunday, May 12 I purchased a new F1 50 at Union City how donation I have been looking around at other dealerships for a purchase without much avail I then called autoNation Ford and Union City and talk to Mark Cain about my interest in a new F1 50. Mark answering all the questions I had concerning buying a new F1 50 and very knowledgeable on the project. We then set up a appointment for the following Sunday to see if anything met my specifications . Sunday morning Mark had a family emergency but took the time to set me up with One of his peers and provided him with all the information that we had talked about. Hi arrived at Union City AutoNation and met with the person Mark set me up with and found a vehicle and I might and I purchased a new 2016 F1 50. My buying experience was very professional and without any pressure from the dealership. Hi return on the following Friday and met with Mark Cain and he answered any questions I had concerning my purchase . Thank you Mark Cain for taking a real interest in me and my purchase

Tmoton

21 de jun. de 2016

I was driving by one day and saw a Ford Fusion at AutoNation Ford and I walked in and Mark Cain met me at the door. I could tell from his initial approach he wasn't low other car salesmen I had dealt with before. He was kind, patient, not pushy at all and he listened to everything I said. He helped me find a great deal on the Fusion and made it all so easy to make a decision. Go see Mark.

Regi Jack

19 de jun. de 2016

My brother brought a car from Mark Cain at AutoNation a few months ago. When I saw it, I wanted one just like it. He told me to go see Mark. I called Mark and told him what I was looking for. He found it and got me a great price. Mark was just as easy going as could be. Great customer service. I'll bit every car from him from now on.

James Price

18 de jun. de 2016

Mark Cain was very helpful and informative with all the time and questions that I had. Was very nice and great to work with. Would recommend Mark for any car buying needs and would be going back when the time comes.

Jeanette

16 de jun. de 2016

My brakes were having issue(loud shrill and chirping noises). I had a few challenges- but, in the end, the service department made it right!!! Everyone has such an awesome attitude. They are a great place to take your car. The Service Manager, Richard called me and made everything right. We are all human and are not perfect. The attitudes and the way an issue is handled is what speaks volumes about your dealership. Thanks again AutoNation Service Department.

Angela and Eddie Rowe

11 de jun. de 2016

I brought my car in to be serviced today and Tony was my advisor. There are not enough adjectives in the English language to explain how well he took care of my automotive needs today. He was knowledgeable, pleasant and thorough and took great care of my car. In all my years as a customer he's by far the best service advisor in your employ. Please know he's the reason why I will continue to be a customer and will highly recommend this service dept to others!!!

Conniekaprice

12 de may. de 2016

Mark Cain was the absolute best!!! Not only did he find what I need but he also was able to get what I wanted. I've already recommend him and AutoNation to two of my friends.

Brooke and Jonathan

10 de may. de 2016

My husband and I were first time buyers at AutoNation Ford and they went above and beyond to work with us. They made us feel confident in our decision and treated us with the best service we could imagine! We will definitely be buying all of our cars with them. Levial was an amazing sales associate and the manager, Bill, was awesome too!! We will be recommending all of our friends to them.

Ursula & Jax

5 de may. de 2016

I never thought I would say this about a car salesman, but Mark made my son (15 1/2) and I feel so confident and comfortable purchasing a car from him. This was my first time purchasing a car completely on my own (at age 46!) and I never once felt pressured. Mark was so helpful and his personalized customer service made our experience a great memory. Thank you, Mark!

Ursula & Jax

5 de may. de 2016

"Mark Cain is truly the best! "I never thought I would say this about a car salesman, but Mark made my son (15 1/2) and I feel so confident and comfortable purchasing a car from him. This was my first time purchasing a car completely on my own (at age 46!) and I never once felt pressured. Mark was so helpful and his personalized customer service made our experience a great memory. Thank you, Mark!

Diana FP

23 de abr. de 2016

My process for purchasing my vehicle was quick and easy. I test drove any vehicle without question. The buying process and paperwork was completed while I was at work. My car and paperwork was then delivered to my job. Thanks Bill and Autonation!

Dottie

6 de abr. de 2016

If you're looking for a great place to purchase a new or used vehicle AutoNation Ford Lincoln Union City is the place to go for great customer service. I would like to say thank you to the whole dealership for making our purchase of a new Ford Escape very easy. My salesperson Paul McCaughey was the best I have ever worked with. He was friendly, accommodating and very knowledgeable. Paul went out of his way to get me a special 2015 Escape from another dealer out of state. His Sales Manager Dan Griffin was involved in making sure I was getting the exact Escape that I was looking for. When we went back to the dealership to pickup our new Escape the General Manager Bill Miller came by to thank us for our business. Previous Employee 2008.

John

3 de abr. de 2016

I recently purchased a used Ford F-250 truck from Autonation Ford Lincoln in Union City, GA. I had been looking for several months on the internet and saw this truck. I live in Alabama and drove over 2 hours to the dealership. I'm so glad I did because it was just what I had been looking for in a truck. There were no surprises, the vehicle was exactly how it was listed. I couldn't have asked for a better salesman than Jerry Singer. I got a great deal on the truck and everyone was very courteous and professional. I would highly recommend Jerry and this dealership if you are looking for a vehicle. This was a great buying experience.

HeidiB

30 de mar. de 2016

Mark made purchasing our new Ford a complete pleasure and super easy. I would absolutely do business with him again and again. Thanks so much!

claym24

24 de mar. de 2016

Mark Cain was very helpful in our car buying experience. Very knowledgeable and personable. Our experience was quick but, most importantly, very easy thanks to him.

Bambi

24 de mar. de 2016

After a terrible car accident (all were safe and OK) my insurance company totaled my 6 1/2 month old Ford Escape. I was $3600 dollars upside down in it and feeling like a total victim with a humongous financial challenge ahead of me. The accident was not my fault but the police report did not give either of us drivers a ticket and we shared the same insurance company so it was not looking good for me in my replacing my car... and more debt seemed super inevitable. I walked into the Union City Ford dealership to gather information about how bad my situation was going to be in getting a functional car to handle my every day life in. I was greeted by Jerry Springer who quickly made me laugh and told me he wouldn't make any deer jokes and I could call him Jerry Springer! He was so personable and put me at ease during a very intimidating experience as a single teacher mom. He immediately let me know that he was up to the challenge and was going to figure out something. He explained everything to me and did not make ANY of my questions feel like they were stupid questions- and I am sure anyone else in his field would have known they were really dumb questions that I should have known answers to (I teach 2nd Grade for a reason!) He helped me truly replace my same car and taught me so much about this huge purchase for someone in my shoes. I appreciate his time, effort, and gentle way of helping me to get my life back on track with a super cute 2016 Ford Escape....with GAP INSURANCE! It has been 2 days and I just referred a friend to go see him for another Escape. I will most definitely be back to see Jerry Singer! Better to buy a car vs be a guest on his show!

Ford Forever

8 de mar. de 2016

Just purchased a new Lincoln from Jerry Singer at Autonation Ford Lincoln Union City and was very impressed in every way. I drove ~1 hr to buy from this dealership when there is a Lincoln dealer 5 miles from home, worth every mile tenfold there is no comparison. Jerry is a Ford/Lincoln guy through and through and went above and beyond to find exactly what I wanted even though this proved to not be very easy, His follow-up and attention to detail is the best I have seen. I recommend this dealership and Jerry to anyone with no reservations.This is the 6th new Ford I have purchased in the 9 years I have lived in Atlanta and this was by far the best experience. Autonation and Jerry truly appreciate their customers and do not take them for granted as some other dealerships do.

H.H/C.H

7 de mar. de 2016

My mother has been a customer since '88 and I have been a customer since '02 when Auto Nation Ford Lincoln of Union City was known as Gene Evans Ford. We both have all our service and maintenance needs done here. The Service department is very helpful if they see anything that needs immediate attention they will always come to us and explain what needs to be done. The cashiers always remind us of any coupons we may use to the lower the cost.

Larry Atlanta

1 de mar. de 2016

Just purchased a new Lincoln from Jerry Singer at Autonation Ford Lincoln Union City and was very impressed in every way. I drove ~1 hr to buy from this dealership when there is a Lincoln dealer 5 miles from home, worth every mile tenfold there is no comparison. Jerry is a Ford/Lincoln guy through and through and went above and beyond to find exactly what I wanted even though this proved to not be very easy, His follow-up and attention to detail is the best I have seen. I recommend this dealership and Jerry to anyone with no reservations.

fusionfan

1 de feb. de 2016

I wasn't sure whether I wanted a used car or a new car. Jerry Singer has to be the most patient salesman ever! I was also very picky about the color and the options. I've always driven fords, so I've been buying them from Jerry since I moved to Georgia in 1993. No pressure, patient, and always finds exactly what I'm looking for....no matter how long it takes for me to decide! He is the best ever and I wouldn't buy from anyone else! I ended up getting a 2016 Ford Fusion. I absolutely love it!!!

Debbie

1 de feb. de 2016

I wasn't sure whether I wanted a used car or a new car. Jerry Singer has to be the most patient salesman ever! I was also very picky about the color and the options. I've always driven fords, so I've been buying them from Jerry since I moved to Georgia in 1993. No pressure, patient, and always finds exactly what I'm looking for....no matter how long it takes for me to decide! He is the best ever and I wouldn't buy from anyone else! I ended up getting a 2016 Ford Fusion. I absolutely love it!!!

Paul

29 de ene. de 2016

Purchased today a gently used F150. Drove 60 miles to visit this dealership and am very happy. Tom K. was my salesman and he treated me very well. The truck was exactly as advertised and they gave me a fair trade in allowance, as well as all necessary prep work in their service department on the truck I bought. Mike in busness dept. did a nice job finishing the paperwork. I love my new to me F150 supercab!

FreddietheFord

19 de ene. de 2016

We had a wonderful experience! Everyone was very friendly and helpful. Didn't take very long! Ask for Mark C.!!

DSA

6 de ene. de 2016

Very friendly. Informative, not pushy. Levial Arnold was very nice, great personality and knowledgeable about his product. Long time employee for this dealership also. Several other dealership employees congratulated us on our purchase, many greeted us. Made me feel much less intimidated.

Kiki Graham

29 de dic. de 2015

I just bought my first car from Mark Cain at autonation. He was patient and professional. He was running all over the place getting the information I needed and very helpful. This might be my first car bought from Mark but it won't be my last.

Zelda

29 de dic. de 2015

I drove out to autonation looking to update my old explorer. Mark met me at the door and helped me get a great deal on a new 2015 Edge. He'll help you too.

Jonnie

29 de dic. de 2015

I was referred to autonation ford by my friend Kevin Hall. He said if you want a great deal and a great salesman, ask for Mark Cain. He was right. Mark got me a great deal on a new F-150. He was honest and not pushy. Go see for yourself.

Kedmonds

24 de dic. de 2015

My family has been loyal to Gene Evans Ford, now Autonation, since its beginning, simply because they have always been loyal to us. From my first car at 16, to the Ford Fiesta that got me to college, and now to my soon-to-be family car, my new Ford Edge, Autonation and salesman David Miller have become like family and taken care of us throughout the car buying process. My husband and I were married this summer and moved to Texas. Thinking about having a bigger vehicle for a family, we started looking at SUVs. Having never bought a car without the assistance of my parents, I was unsure of what exactly was a fair deal. I realized something was off when the salesman at the dealership in Texas kept going back to the manager for lower quotes when I said I couldn't afford the rate or payments he presented to me. Why wasn't I given this lower quote to begin with if it is possible? After hours passed, I called my mom back in Newnan and asked her to give Autonation in Jonesboro a call to see what they could offer me instead, since I had purchased my other two vehicles through them in the past. While still trying to make a deal in Texas, I received an email from David Miller and left the dealership right then.David offered to have someone drive out my new Edge to Texas and take my trade in Fiesta back to Georgia. My husband and I decided to drive back to Georgia regardless due to Christmas holidays, but couldn't believe what an incredible offer David had presented to us. We arrived at the dealership, my new Edge sitting out front with a big red bow. David Miller came out and hugged me, having remembered me from my two visits to the dealership over the last 10 years. He showed me every detail of my new car, took us on a test drive, and made the process faster, easier, and more enjoyable than anything I experienced elsewhere. David talked to my husband and I about how much we could and we were saving at their dealership and told us he didn't want us to be taken advantage of like we experienced in Texas, most likely due to our age. At Autonation we saw every way we were saving money. Mr. Miller told us their goal is to make lifelong relationships with their customers and they truly did for us in every way. The 1000 mile drive was worth it, we saved thousands, and we can't wait to get with David Miller again to get my husband a new Ford as well.

sara

17 de dic. de 2015

I had a fine experience purchasing my car from this place, about a year later I needed help with my warranty. The front desk was cranky, couldn't look up my file and purchase, told me service department would get back to me, they never did. I had to call later, and the service department was unhelpful as well! They grudgingly looked up my file after I pressed them to see if I would be covered. Just in general bad attitude and no customer service, didn't care to make me happy at all or even be kind to me over the phone. I work as a guest service as well and I got off the phone, shocked by the lack of caring. I understand if something isn't covered, but you can at least pretend to be nice about it. Will continue taking my car to mike fitzpatrick for service and help, not autonation, where I bought my car.

lorri

10 de dic. de 2015

HOIL BURTON was caring and professional very informative.

Jeff & Kim Towe

1 de dic. de 2015

I appreciate the professional yet friendly staff at AutoNation Ford. Jerry Singer is absolutely the best sales person I have ever dealt with. The car-buying process can be stressful, but he makes it easy. Because of him, I am a repeat customer of AutoNation Ford and will continue to be so.

Kim T.

30 de nov. de 2015

The car-buying experience can be stressful, but Jerry Singer makes it easy! I am a repeat customer at AutoNation Ford because of him. All I had to do was call him, and he took care of everything. He found us the car we wanted and had the financing approved before we got there. Thank you Jerry!!

Josh O

29 de nov. de 2015

Had a great experience selling my old odyssey at Autonation in Union city. Mark Cain was very helpful. The process was quick and they gave me a great price for it. If you want to sell your vehicle, check out autonation.

Christi K

29 de nov. de 2015

I worked with several employees, including Mark Cain. This place is more of a family experience. Everyone is so friendly and helpful. This was one of the best experiences I've had. This was the first car in my name and it was exciting and every question was answered. I am very happy.

Gabriel

29 de nov. de 2015

Mark Cain made my buying experience a pleasure, very easy to do business with. Excellent!

April B

29 de nov. de 2015

I live in Louisiana and was looking online for a used Lincoln MKC. I wasn't having any luck locally, so I searched autonation. I found one in Atlanta at autonation ford lincoln in Union City, GA. Mark Cain got back with me very quickly. I told him what I was looking for. He has one like I wanted in his inventory. He sent me a great price and I was worried that I might have to fly into Atlanta to get the car and do the paperwork. I was wrong. Mark had the paperwork sent overnight to me. My friends were traveling and stopping in Atlanta before coming back this way. Mark was able to let them bring the MKC home to me in Louisiana. The process was very easy. Mark was courteous, professional, and very knowledgeable. If you need a car, go see Mark.

christina

28 de nov. de 2015

Mark Cain and his team helped me purchase my first car in my name. They were friendly and helpful and well be going back to buy another car soon for my parents.

Jody Dettmering

24 de nov. de 2015

Great experience. They did not have exactly what we wanted, so they found us one and went and got it.

christina k

18 de nov. de 2015

I worked with several employees, including Mark Cain. This place is more of a family experience. Everyone is so friendly and helpful. This was one of the best experiences I've had. This was the first car in my name and it was exciting and every question was answered. I am very happy.

Arlene L.

16 de nov. de 2015

I would highly recommend Jerry Singer at AutoNation if you are in the market for a new[er] car! Not only did I get the lowest price in town for the car that I purchased (a Ford C-Max Hybrid), the process was painless! Last year my husband purchased a Honda CR-Z Hybrid from Jerry. We were so pleased with the Honda and the service we received from AutoNation when purchasing the car, that we went back to Jerry when I needed a new car. Here is his contact information. Jerry Singer singerjatautonation.com 770-964-9801 AutoNation Ford Lincoln Union City 4355 Jonesboro Road Union City, GA 30291

Steven

5 de nov. de 2015

Awesome service. My family has been coming to this dealership for years because of the great quality of customer service. The support I received from Attendant Levial Arnold was phenomenal in helping me select and purchase my first vehicle. If you're gonna go to this dealership, speak to any of the helpful staff, but I'd recommend Mr. Arnold.

Edna

5 de nov. de 2015

I just bought my fifth vehicle from autonation ford. I've been buying cars there for years. My previous salesman wasn't there anymore, but Mark Cain met me as I got there and was patient and answered all of my questions. I didn't feel pressured. I got a great price and a great rate. My fifth vehicle won't be my last vehicle I purchase from there.

Larry

28 de oct. de 2015

They approved me after I was rejected everywhere. I am new to this country and don't have much money. I wanted to start a limousine service and I tried everywhere. When I contacted autonation, Mark was patient with me. He didn't try to rush me out like the other places. He helped me find a very nice low Lincoln with low miles. Mark Cain is not like any of the other car sales people. You can trust him.

Tim

28 de oct. de 2015

AutoNation is a great place to buy a car. I found a truck on their website this weekend. I asked for a great price on it. Mark Cain contacted me and sent me a price that I couldn't turn down. When I got there, he had the truck at the door and ready to test drive. It was just what I needed for my business. They even delivered it straight to my house for me. Go see Mark if you need a truck.

AnaBeach

22 de oct. de 2015

I've never bought a car before, so when I was ready, I shopped around. With my lack of credit, no one was giving me a chance. I contacted autonation in Union city, Mark called me right away. He asked me what I was looking for. I told him about my situation and he told me he would do everything he could to get me approved. He called me back about an hour later after receiving my information. He got me an approval and the payment that I was wanting. He was very patient. Everyone was helpful.

Mike Wilson

22 de oct. de 2015

I hadn't shopped for a new vehicle. My last truck was getting up in miles. I did some research online. I found a truck on the autonation website and Mark Cain responded to my request for information. He was very patient. He listened to my questions and answered everything I asked with confidence. He really knows his trucks. The management was all very professional. They weren't pushy at all. If you need a new vehicle, go see Mark.

Richard Neves

15 de oct. de 2015

I have always had excellent customer service when Gene Evans owned the Dealership. Since AutoNation, customer service in Service Department has gone down hill. I have bought two cars from Gene Evans and was very loyal customer driving the extra distance for outstanding Service. Since AutoNation, you can never get through to the service department and when you do you get a voice recording to leave a message and no one ever calls back in the timely fashion. In the past week each day to get someone to call me back or to get a live person has taken over 2 1/2 hours each time. When the service rep was going to get back to me (doesn't that mean the same day?) no call back. My car was held there for a week. When I called the Service Manager on Monday, the operator laughed saying its so hard to get a hold of him and the general manager. I left a very curt message at noon and asked to be called back. He never did. The service Rep finally called me back on Tuesday to take care of the problem that I had been waiting to hear back from last friday. When I went in today to pick up my car ( and the service rep knew I was coming in), he never came over even though eye contact was made, nor did the service manager ensure all was taken care of to my satisfaction. Very poor customer service!!!! All it would take is for both to ensure I was greeted and all was taken care of!! Thats what Gene Evans staff would have done. It only takes a few moments and I would have left feeling that AutoNation cared about its customers. Well I left and after 15 years of coming to this location, I will be going to another ford dealership for my service.

Rick Atlanta

14 de oct. de 2015

I have been going to this location for over 15 years when it was Gene Evans Ford and was a very loyal customer driving the extra distance to this ford dealership. I have bought 2 cars from them. My last one was a 2013 CMAX. When I would go in to get service work done, I was always updated and I left my car off, would get a call when the car was done. The past two times I have gone under AutoNation, I never get a phone call to either update me nor tell me my car is done. This past time I had a major issue of which, the service department allowed me to drive away with an issue worst than what I brought in. I immediately turned around and brought the car back. Now mind you, its took over 2 1/2 hours to get a live person after leaving phone messages asking to be called back to see what was going on. On Friday the service rep called me at 3pm over the issue and promised to get back to me ( wouldn't that be the same day?), no call back. On Monday I called and keep getting the recording to leave a message. When I got a hold of the operator, she told me the service rep was off and when I asked to talk to the Service Manager , she laughed and said he and the General Manager were very hard to get a hold of. Are you kidding me, where is the customer service? I leave a very curt message to the service manager over the issue at hand and to call me back as soon as possible. No call back. Finally Tuesday the Service Rep calls me back and says they were taking care of the issue and asked if my car was there. Are you kidding? Don't you know you took it in and have been sitting on it. I had to keep calling today to find out if it was done. Mind you its now a week my car. Finally called the cashier and found out it was done and then right afterwards the sales rep called to say the same thing. When I arrived shortly afterwards, the cashier knew who I was, but did the Service Rep or the Service Manager touch basis to ensure I left feeling like they cared about my issue. The cashier handed my paper work and off I went. Very poor customer service. All it would have taken and they were not busy in the service department, is to touch basis, a few minutes of customer service and I would have left feeling they did help me and wanted my business. I am not returning and will go to another ford dealership for service and will be purchasing future fords else where.

KayB

27 de sep. de 2015

Had a wonderful experience buying my new car from Mark Cain. I would recommend Autonation Union City and Mark Cain to all my friends and relatives looking for a new vehicle.

Madison

18 de sep. de 2015

Levail was the most genuine sales rep I have ever met. He was so kind and patient while helping me find a car. He went above and beyond to make sure I found the perfect car. He was the nicest and most friendly person in the whole place. I would highly recommend him to anyone looking to buy a car. I couldn't have picked anyone better to help me.

RoHall

15 de sep. de 2015

Was looking for a new Lincoln MKC to replace my older Escape. Found one at AutoNation. Mark Cain called me and sent me a price that couldn't be beat. When I got there, he had all of the paperwork ready and waiting. My new MKC was full of gas and clean. I'll be going back eventually to replace my wife's MKX.

ROBERT BROOKS

10 de sep. de 2015

FAST AND COMPLETE WITH A CARING SPIRIT. SALES AGENT TOOK THE TIME TO EXPLAIN WITH DETAIL ABOUT TRUCK AND FINANCING.

DGo Falcons

2 de sep. de 2015

This was our last stop of the day. We thought we found the perfect car for us only to find out someone was in the process of purchasing the car. The sales person was really great. He asked us what we were looking for and price range. He went in an found exactly wanted we wanted on the first try. We left feeling like we made a great decision.

Michael

23 de ago. de 2015

Excellent sale representative- very knowledgeable and helpful.

AD

20 de ago. de 2015

I was looking to buy a new vehicle within the next two weeks, but couldn't decide on the Explorer or the Flex. After test driving I decided on the Explorer. Mike was very friendly and courteous. He wasn't pushy, and made you feel very relaxed. After talking with him I decided to make the purchase the same day. So glad I did. Thanks Mike for your help and the follow up call to see how things were going.

julie hoyle

16 de ago. de 2015

Outstanding all the way. Great bargain and super people to deal with.

C. Flores

10 de ago. de 2015

I contacted Auto Nation to inquire about a vehicle I was interested in. Since the first time I got on the phone with them, they provided me with the best customer service ever. They gave me all the information I needed on the vehicle and scheduled an appointment to go see it. Let me just say, that what you see on the pictures online is what you get!! Not everyone can say that. Jerry Singer has to be one of the best salesman out there! No wonder he has been in the business for 22 years. He was very friendly immediately and treated me and my family with respect. Auto Nation makes sure that you leave there happy and ready to take the car home. Needless to say, I purchased the vehicle and am very pleased with it. I had the best buying experience ever. Would recommend this dealer a thousand times!

Stacy & Rex Rhoden

31 de jul. de 2015

I am so excited to have another Mustang GT! Mark Cain was great! Dan Griffin was great as well he remembered me from years ago. Finance manager was awesome as well. I would recommend Mark Cain to anyone who wants to by a car! Awesome team work! I have bought many cars from Gene Evans years ago and this experience went just as well. Thanks again guys for making it Happen!

VPrince

23 de jul. de 2015

I bought my last car from AutoNation Ford a few years ago. I needed a bigger car for my job. I received such good service from AutoNation the first time that I decided to contact them again. Mark Cain responded to my request quickly. He found the vehicle that would help me best and gave me a great deal on top of it. Thanks again AutoNation. I'll be back.

VShaw

10 de jul. de 2015

Union City Ford has taken care of my car needs since 1999-2000. They have provided me with Ford car products for my entire car buying/ownership history. They've taken care of me and watched me grow up from a baby to a full grown adult in terms of purchasing cars. I always feel like they welcome my business whole heartedly. While this process is reciprocal in that I am paying for these services, they still welcome me with open arms and make the impossible possible. Levial Arnold Sr. has been the sales associate of whom I have been dealing with and making my purchases with for the past 5-6 years. Always service with a smile, and getting the job done. He has been truly vested in my needs for a vehicle and for that my family is truly grateful. Union City Ford has been my home base and will forever remain home for me.

Shaniqua

9 de jul. de 2015

I had a GREAT experience at ford Lincoln auto nation. He worked with me until I received the car that I wanted !!! I smiled from ear to ear the second I test drove the car to the moment I was about to drive off in my 2003 Ford Taurus !!!! If you are looking for a great salesman to find you a great car ASK FOR MR LEVIAL ARNOLD !!!! ASK FOR LEVIAL ARNOLD !!! ASK FOR LEVIAL ARNOLD !!!! You NOT regret it !!!!

Tammy Marshall

4 de jul. de 2015

My experience started out through the internet, moved on to the phone and finished in the dealership. I had a very pleasant experience with this dealership and it's sales team. I was matched with the exact vehicle I was looking at. The staff was extremely helpful and friendly. The deal was made to my satisfaction, papers were signed and I drove away with my car within a couple of hours. I would certainly recommend this dealership to family and friends. I would also purchase from this dealership again.

Cindy Gray

29 de jun. de 2015

I was very happy with my experience. Mark Cain was very helpful as a sales person. He answered my questions knowledgably and showed me how to work with the new technology. It is amazing.Also the Financial Agent that worked with me, Mike Balthaser, was super. He went above and beyond for me. Thank You!

Angela R Rowe

20 de jun. de 2015

Levial Arnold and Paul, the fleet manager made my experience nothing short of pure perfection in every way. They took excellent care of my automotive needs with professionalism and perfection.

Carlos

16 de jun. de 2015

I first contacted AutoNation last August asking for information on the best truck to be used for hauling cars. Mark Cain contacted me. I went in to see what information he had. He provided me with a lot of information. I was ready to purchase at the time. About 2 weeks ago, I called Mark because he wasn't bothering me very much like many car dealers do when you visit their website. He was very patient and every once in a while, he would send a message to keep in touch. I was finally ready to purchase a truck. I visited Mark. He had a truck in stock, but it had a little more miles than I wanted. He did a search in his inventory. He found the truck that I wanted with great miles and a great price. The truck was all the way out in Colorado. We finished the paperwork. They had the truck shipped in on a truck. It was great. I will definitely call Mark when I'm ready to expand my vehicle transport business.

MARVIN LEE III

6 de jun. de 2015

MR. ARNOLD IS A PROFESSIONAL I AM COMPLETELY SATISFIED WITH HIS SERVICE DURING MY RECENT TRADE IN AND PURCHASE. HE IS VERY KNOWLEDGEABLE , HONEST ALSO TRUSTWORTHY. I WILL NOT HESITATE TO REFER FAMILY AND FRIENDS. HE WENT ABOVE AND BEYOND TO INSURE THAT I RECEIVED EXACTLY THE TYPE OF VEHICLE THAT I WANTED. HE LOCATED A DEALER IN ALABAMA. THAT HAD THE EXACT CAR THAT I WANTED. HE HAD THE CAR DELIVERED THE FOLLOWING DAY.. HE WAS SCHEDULED TO BE OFF THAT DAY BUT CAME IN TO MAKE SURE THAT I RECEIVED GREAT SERVICE.

Lincoln owner

28 de may. de 2015

My first trip to AutoNation service department was for a factory recall of my Lincoln MKZ to correct a problem with tail lamps. I had to explain to the service advisor three times why I was there, even showing him the documentation (including pictures) that I had received from Lincoln which described the recall problem in detail. At this point I was told that parts would have to be ordered and an authorization from Lincoln received before the work could be done. When I made the service appointment I was told by the same service advisor that the recall service would not take long. He made that statement having no idea of what the service entailed. I asked for my car back, the service advisor was no where to be seen. A driver brought my car around and I left having wasted several hours and accomplished nothing.

Mandy

28 de may. de 2015

This is the second car I have purchased through Mark Cain. He is very helpful and knowledgable. He is willing to go that extra mile for the customer. He had all of the paper work completed by the time I came in to test drive a car, and was willing to locate the car in the color I want and go get it himself for me, Now that is great customer service. He is a great asset to Autonation Ford in Union City.

Vivica J.

26 de may. de 2015

Mr. Levial Arnold was such an awesome salesman! This is my third vehicle that I've purchased from Mr. Arnold! I keep coming back because he makes the whole sales experience so comfortable! I requested from Mr. Arnold a new 2015 fusion with the "my touch" package, black metallic exterior, and black leather interior.... They didn't have what I wanted at his dealership but that didn't stop him, He went all the way to an Auto Nation dealership in ALABAMA just to bring back exactly what I asked for! Talk about customer service... It doesn't get any better than that! Mr. Arnold is so knowledgeable of all the products and procedures! He got me that payments price rage that I was comfortable with and even got me a 0% interest financing for my vehicle! If want customer service, a great experience, and a great vehicle LEVIAL ARNOLD is the salesman for you!!!! By the Way.... I love my 2015 Ford Fusion .... Awesome, sleek, sporty vehicle!!!!! Great Ride!

philpott

19 de may. de 2015

We purchased our 2015 FLEX from Jerry Singer and he did an amazing job! We called him and told him what we were looking for and he found it. He was even able to deliver the vehicle to us in Illinois!!!

Philpotts

19 de may. de 2015

We purchased our 2015 FLEX from Jerry Singer and he did an amazing job! We called him and told him what we were looking for and he found it. He was even able to deliver the vehicle to us in Illinois!!!

Mark Skibiel

9 de may. de 2015

Refreshing experience! I bought a Ford Focus for my daughter on May 9, 2015. The sales person Tom Kirby was wonderful! First, I walked in at 9am and by 11am I was out the door with a new vehicle. Tom was very knowledgeable and answered all of our questions accordingly. Second, the biggest surprise was I ended up spending about $2500 less than what I thought I would pay for the car purchased. Tom made me aware of several rebates I had no idea existed. Thank you Tom and AutoNation. My daughter loves her new car and I got a fantastic deal.

CarGirl

21 de abr. de 2015

My husband and I had a great experience purchasing a used vehicle from Auto Nation. Mr. Levial Arnold was our salesperson and was absolutely wonderful. We were in and out quickly without any back and forth about price. We will continue to use Auto Nation for our future new and used cars.

CarGirl

20 de abr. de 2015

My husband and I had a great experience purchasing a used vehicle from Auto Nation. Mr. Levial Arnold was our salesperson and was absolutely wonderful. We were in and out quickly without any back and forth about price. We will continue to use Auto Nation for our future new and used cars.

Bobby & Martha Waldrep

20 de abr. de 2015

Buying a new car at AutoNation Ford in Union City, Georgia proved to be the best experience ever for both me and my wife. From our sales person, Mr. Paul McCaughey to the General Manager, Bill Miller, our experience was enjoyable. Mr. Paul McCaughey worked and kept us informed all the way through the process. If anyone is interested in buying a new car please call and arrange to have Paul McCaughey guide you through the process painlessly!!!! Bobby and Martha Waldrep

Jacquipage18

14 de abr. de 2015

Okay so this is officially the first review I have ever written!!! However after my experience I felt compelled!! My mom came w me to look for a car because my husband works on Saturdays, she wasn't too thrilled about this bc she knows how the car buying process can be. We have bought many cars in the past from gene Evans so we first went there, to find out its now autonation. Basically the whole experience is great from when you walk in until you leave, everyone there is so nice. We found a car I loved but my mom wanted the best deal so we shopped around a bit. We could have gotten a new VW for less but something (probably Mark) kept bringing us back to autonation. I am so thankful that it did. the car that i loved sold and he found another one (that i ended up buying and love even more!) he even personally drove it down from their Alpharetta location so he clearly goes above and beyond. Mark is awesome, patient and just a nice guy. my mom and i can be a lot to handle alone plus i had my two little boys with us and they were running around everywhere!! Something that struck me about him was that he had a bible verse at the end of his emails :) I can go on and on but anyone looking to buy a car I would 100% recommend Auto Nation just bc of Mark.... He's awesome!

E.W.

13 de abr. de 2015

When it's time for me to come in for my maintenance they always get me right in and done in a timely manner. The Service guys are always friendly and making sure that I have been helped. My service advisor keeps me up to date and let's me know if there is any other things going on with my truck. They have excellent service. Also at checkout time those lady's are so friendly and always tells me about the rebates on the works package. I drive a F150 so anything that can save me money! Thanks Autonation! I will always bring my truck there!

Heck of a deal

12 de abr. de 2015

Talk about Great Customer Service. I had it. Mike Thurman of Ford Lincon, was by far the Best..Not only did he deliver on time. He assisted me in every aspect of the purchase. Mr Thurman aka Mike, Humbled himself to be Pleasant, Kind Understanding and Helpful, He walked me thru the particulars of the F150 XLT That I Purchased. The follow up was great also. He took the time to call me on His offday which says alot. Would I recommened Family and Friends? For sure.

Larry G

4 de abr. de 2015

After shopping several dealerships my wife and I went to AtuoNation Ford Lincoln in Union City, Ga. There we met our salesperson Paul McCaughey. Paul is a retired Army vet with a great deal of product knowledge. After hearing our wants and needs he showed us the Escape with the options my wife and I were looking for only to find out that they did not have the exact color and interior we wanted. Paul quickly said for us not to worry and he located the exact Escape we wanted at another dealer. In just a short time our trade in was worked out and the finance department set us up with a load from FMCC. Then two days later we returned to the dealership to take our new Escape home.Our deliver experience was the best we have ever had from a new car dealership. This dealership is GREAT!!!

Doug R

1 de abr. de 2015

While there is a Ford delaership less than 5 miles from our home, my wife and I traveled >25 miles to purchase our new 2015 Fusion from AutoNation Ford Lincoln Union City. In fact, this is the second vehicle we've purchased from this dealership within the past few years, and I will continue to purchase all future vehicles from the AutoNation Union City team. Our sales professional, Mark Cain, was extremely patient with my wife and I as we weighed our options. While we obviously prevented Mark from seeing other customers as a result of our indecisiveness, he never once tried to pressure us into making a hasty decision. Rather, he answered all of our questions with explicit detail and offered very helpful advice, thus resutling in a very enjoyable and relaxing experience. A few days after purchasing our new Fusion, my wife noticed a small blemish on the driver's seat. I subsequently contacted Mark, and he requested that I return the car for cleaning. Not only did Mark see that the problem was addressed, he also topped off our fuel tank for our inconvenience...talk about outstanding customer service!! I would not hesitate in recommending AutoNation Ford Linclon Union City to any of my friends or family members in need of a new or used car. This dealership and its employees epitomize the term "professional," and I am highly appreciative that I can rely on the AutoNation Union City team regardless of my needs.

Ms. Dwana Robinson

30 de mar. de 2015

Mr. Mark Cain, was extremely professional in helping me with the exact vehicle I choose. He did not try to pressure me into buy a more expensive vehicle. My experience with the Auto Nation Ford Team in Union City was one that I would recommend to every person. They made my new car buying experience hassle free!Thank you for treating me with dignity and respect.

kmap

28 de mar. de 2015

I took my f150 to get my rear defroster fixed it was not working so i got there and they greeted me and started working on my truck seemed like i just sat down they were telling me what was wrong and telling me how long it would take if I waited so i said ok I'll wait about every 15 minutes they were updating me. Thanks autonation for getting my truck fixed in time. I will keep coming back for service. Thank you autonation ford union city. Now I'm looking at buying a new truck from them.

Gary

27 de mar. de 2015

Recently, I began a nation wide search for a 2014, Ford Flex Limited. I was unable to find an exact match for my personal specifications. I did however, locate eight vehicles that were acceptable. Of the eight, only two were identically equipped. The eight were located in seven southeastern states. I notified each dealership that I am retired and enjoy automotive research and that the cost of the vehicle would be paramount. Although my residence is Michigan, they were aware that three of my last four purchases were in Florida, so I was prepared to venture several miles for a "deal". As bids poured in, I considered the three most competitive proposals. Even though AutoNation Ford Lincoln was not the lowest, this dealership won my confidence and business. The tipping point was found in the person of Mr. Lavial Arnold. I was blessed to have Mr. Arnold as my sales associate. Throughtout the negotiations, Mr. Arnold was always prompt, informative and courtious. He was never pushy but patiently answered each question. When flying to Atlanta to receive ownership of my Flex, Mr. Arnold was at the airport on time to pick me up. What began as a casual conversation centered around a Ford Flex has developed into a friendship. Sould I ever again consider a Ford product, AutoNation Ford Lincoln will be consulted and I will seek the professionalism of Mr. Levial Arnold.

KD Hall US Army Retired

25 de mar. de 2015

This my third purchase at Auto Nation in Union City each time Mr. Cain ensured a smooth transition and this visit I was in and out in about 1 hour. The customer service has always been GREAT and the Finance Department was friendly and very informative. I'll be going back when it's time to purchase another vehicle. My new Mustang GT his caught the eyes of many...

Kevin

7 de mar. de 2015

My salesman Jerry was amazing. The way he treated us made us feel like a customer and a friend. The dealership staff was also just as friendly and courteous. I will be returning to this dealer and specifically Jerry in the future!

joseph

3 de mar. de 2015

Worst service 2 hours 45 minutes to change headlight bulb and wipers

John Penn

20 de feb. de 2015

I recently bought a new 2015 Ford Fusion and I absolutely love it. I dealt with Cynthia Lutalo, and she has been a patient and easily communicating person for buying a car for me, my mother, and sister. Actually the whole entire team at Auto Nation in Union City was very friendly. I went into the place not knowing what was best for me, but Cynthia stayed patient with me till we got the perfect fit and I love my car. Thanks Cynthia !!! I plan on being a customer of the dealership for a long time, and know who to send someone to looking for a new car.

Julie

11 de feb. de 2015

Auto Nation was a great place to purchase a car. We couldn't be happier with our fusion hybrid! Mike Thurmond not only helped with a purchase, he is always helpful with any questions we have after the sale! We would buy from auto nation and use Mike Thurmond for our salesman in the future!!

KB

19 de ene. de 2015

I went into Ford Auto Nation to have a transmission replaced under warranty. My service advisor Sheri NEVER, not once called me about the status of my vehicle. I had to call her to keep checking the status of my vehicle. Horrible customer service!! Her excuse was always " Oh I'm waiting on this, or I'm waiting on that". How about you call the customer in the meantime, and advise them of updates! Or I guess that would be asking to much for the $4,000 job that your doing to my vehicle. Go to Gwinnett Ford, they are the BEST!!!!

NancyG

6 de ene. de 2015

I purchased a used Toyota Prius after doing much research on the internet. Their pricing was fair and they were willing to negotiate to make the deal work. It was a hassle free and easy purchase.

Curtis Robinson

2 de ene. de 2015

I purchased a NEW 2015 Ford F-150 after the holiday's. The entire team from sales to the finance department played a key role in working out my deal. The Union City, Georgia location have a great team of people working hard to take care of their customers...I would highly recommend this dealership.

Paul Fry

30 de dic. de 2014

This was the best vehicle purchase experience I have ever had. Mr. Paul McCaughey was my salesman. His professionalism before and after the purchase of my F-150 has been outstanding in every way. After the sale, he has continued to offer any assistance or information that I may need with regards to my F-150. This was my second vehicle purchase from AutoNation Ford Lincoln, Union City, GA, and very likely not my last. Great team, product and service.

jesse white

26 de dic. de 2014

From the moment I inquired about my vehicle, I spoke with a very good car salesman Mark Kohmann who showed great care and patience answered all my questions everything was as promised and as I expected when l arrived at the dealership I thoroughly enjoyed the process of doing business look forward to making Auto Nation Ford Lincoln dealership # 1 stop thanks for the great experience.

felecia martin

19 de dic. de 2014

Michael Smith was excellent! Heard my request and delivered. Did not need financing. Finance person was least positive part of experience.

Susan

18 de dic. de 2014

I needed a motor mount repair and no way to get home or go back to pick up my car. They not only did a great job repairing my car, but they dropped me home so I can get to work on time and picked me up on my lunch break to pick up my car. Sheri was on top of everything. It was a wonderful experience. This is why I do not let anyone else touch my car.

RMS

17 de dic. de 2014

Buying a 2013 F-150 XLT at Autonation Ford (Union City, GA) was painless! Thanks to Mark Cain, a helpful salesperson.

Kenb

16 de dic. de 2014

I was looking to get a new car. My last car was starting to get a lot of miles and I was looking for a deal and a car that was great on gas. I was busy with my job and didn't have a lot of time to do my own searching. My dad contacted AutoNation Ford Lincoln in Union City, Ga. Mark Cain responded with a great looking Ford Focus. Great gas mileage. He even got me a price that could not be beat. I will definitely return and send my friends. If you are looking for a car and a great deal, go see Mark.

Beaufort McGowan

11 de dic. de 2014

My Service agent named Anita at Auto-nation Collision located in Union City Ga was so professional and catered to all my repair needs. She was well trained and informed.

JimH

10 de dic. de 2014

Took my Mustang in for regular service and a small repair and both were completed quickly and correctly. Everyone was especially nice and its obvious they appreciated my business. I'm not sure what more I could ask for.

AmandaW

10 de dic. de 2014

My husband came in to purchase the 2014 Ford Explorer from Mark Cain at Autonation Union City. He made the buying purchase so easy through emails and phone calls that all we had to do once we got there was sign the paperwork. It was such a please buying a car from Mark. Thank you!

NewCarOwner

3 de dic. de 2014

Jerry did a great job! Thanks for all of the support and help in ordering my new car.

B F Cook

3 de dic. de 2014

Had a great buying experience the sales person went out of his way to make sure we were taken care of. Thank you Charlie Eddie and the managers at AutoNation for making the sale a great experience.

CaptainGigor39

24 de nov. de 2014

I am a Lincoln owner for many years. I can always count on Christopher giving me the best and honest deal when it come to my Lincolns I own a Town Car, MKZ and many more over the years. I can call him and he makes my appoint right over the phone. I have always gotten a square deal from him. He knows just about everything with Lincolns and what he .doesn't know he finds out.

Sally

12 de nov. de 2014

They spent hours scouring the Internet to find the exact car with everything I wanted at an acceptable price for me. I felt like they were working for me and it was obvious they wanted me to be totally satisfied and happy with my purchase.

B Murphy Johnson

12 de nov. de 2014

Just picked up another truck (F350) and it was quick and painless! Plus the truck was ready to go when I got there like Paul promised, no waiting around and a great price right from the start. Wont shop anywhere else

Harold R. in Atlanta

11 de nov. de 2014

I had been doing research on Ford Mustangs; should I go for the 2014 or wait on the 2015? Paul McCaughey was extremely helpful in providing me assistance pointing out similarities and differences to assist in MY decision process. When I settled on the 2015 he did a great job in keeping me informed as to arrivals. I really appreciate the fact he listened to what I asked for and kept me informed about those cars that fit my needs. I will have no problem recommending him and Auto Nation Ford to anyone. As a matter of fact , I have had two strangers stop me and Compliment my new Mustang ( in three day of ownership ) and I have directed them both to Paul at Auto Nation Ford.

Linda

4 de nov. de 2014

A friend of mine knew I was looking for a new car and she referred me to Mark Cain at AutoNation Ford. She said go see him and he will take good care of you. I contacted Mark and from the beginning he was kind and professional. He beat the price of everyone around significantly. The level of customer service with this company is without equal. They are the best and will take great care of you and give you a great price. I will definitely be back. If you are looking for a car salesman that is honest, professional, and mindful of your needs do yourself a favor and call Mark Cain.

james

1 de nov. de 2014

I stopped in the dealership this morning not expecting much. I had just purchased another vehicle a few months ago from another dealership. I wasn't happy with the deal I got there. When I got to AutoNation Ford Union City, I didn't think they would be able to help because I owed so much on my vehicle. Mark Cain greeted me when he met me and didn't pressure me. He and his manager, Lenny worked with me to get me a good deal on trading my vehicle and helping me keep my payment down. This experience is without a doubt the best I've ever had. I will definitely be back and send my friends and family there. If you need a new car, call Mark Cain. He's the best.

Jeanine

31 de oct. de 2014

Great transaction, easy and pretty fast since I contacted my salesman and started the process online so when I got there it was painless! Thanks Mike Claman and Lenny Guanerra!

cheerfull006

30 de oct. de 2014

I have to say out of all the car dealers I have ever been to probably since I was old enough to even think of buying a car have never treated me as great as AutoNation Ford Lincoln of Union City. Yes.. not having the best credit most people would laugh us all the way out of the door not even wanting to hear our needs or situation. We DID NOT experience that here as we where treated with the utmost kindness and respect and most of all understanding a gentlemen by the name Mike Thurmond was very patient with us and for that I am very grateful. We have a little girl with medical issues and not having a way to get her to her appointments or hospital was quite scary, this company knew this and did what ever they could to make a way for our family! I'm not one for writing many reviews but when a company goes though this much to show they care about our family( families in general) I believe we need to speak up and let others know! My family is super Thankful!!

Austin Prince

30 de oct. de 2014

Marsha and I would like to thank Michael Claman and AutoNation for making our car buying experience enjoyable. We have purchased many cars and trucks over the years and this was buy far one of the easiest experiences we have had. Your advertised price was attractive enough to initiate an interest from us. You promptly followed with a letter and a call and sent us all information we requested. We made an offer, you promptly countered, we accepted.......simple. No pressure, no games, just business and very professional. We will definitely recommend Michael Claman and AutoNation to all of our friends. Thank you again.

MissB

30 de oct. de 2014

I bought my truck from here and service it here also!! I recommend everyone to go here! When I had an accident in my other car they made sure everything was handled! I love this place!!

CarolynR

21 de oct. de 2014

Great overall experience! Salesman Rob Nelson was the best! Best car buying experience, ever; I definitely recommend Auto Nation to anyone looking to purchase a vehicle!

David

17 de oct. de 2014

I recently purchased a vehicle from Auto Nation Ford and it was a great experience. The sales rep David Miller worked with me on what I was looking for and had a car brought over from another location for me to check out. The entire process went very smoothly and no problems.

Becky

15 de oct. de 2014

We bought a Mustang GT that we found at this dealership on the internet. The car was great and we had a great experience with our salesperson. The process was very easy.

Dawnn B.

10 de oct. de 2014

My sales experience was wonderful. Lavial was amazing and made sure I understood everything about the vehical I wanted and talked me through the whole process. This is the second car I have purchased and by far the best experience. I would definitely refer people to this dealership and especially Lavial.

Mike T

3 de oct. de 2014

The people at Auto Nation Ford Lincoln made our buying experience a pleasure. They are professional and friendly to deal with. I will definitely deal with them again

Lucy B. Clark

30 de sep. de 2014

Third car bought from J. Singer in last couple of years. Need we say more about price, service, courtesy, etc? Also other family members have bought here, as well as other Ford products from other places. Recommended to other friends, also.

Most Satisfied Customer

19 de sep. de 2014

Auto Nation, Union City, has been serving my new automobile needs, to the highest level over the last 30 years. Brian Lamb and Jerry Singer have made the buying process completely customer friendly! My many purchases have been a joy vs. a painstaking adventure with every other automobile dealer that I have ever attempted to do business with. It's no wonder that they are considered by many as "the place to go" to be treated like a customer. I wish them the highest level of continued success in the future. Thanks to the entire staff!

Nick

18 de sep. de 2014

Made sure I shopped at least 3 dealers and the Union City location was the ONLY one that earned my business with Effort and Honesty !

Emily

18 de sep. de 2014

I took two Escapes in for recall work. Mike Eaton couldn't have been more helpful. The work was performed in a timely manner with no issues. Then, when I needed help removing a headrest to install a seat cover, Mike told me to come on in and he'd help me - no charge. Yes, it was a minor issue, but his willingness to help was so appreciated. I'll definitely return to AutoNation in Union City!

Yolanda Faith

12 de sep. de 2014

I purchased a vehicle (2011 Grand Jeep Cherokee) on June 14, 2014 with only 15, 594 miles. Two weeks later my vehicle stopped on me while driving. It was driven to the closest Jeep Dealer and from July 09, 2014 until September 08, 2014, my truck was in "repair mode". The following was done: 1. New Torque Converter 2. New Transmission 3. Reprograming and Updates 4. Oil Change. 5. Electrical System Now I know the dealership that sold me this car "clearly knew" that there were issues with this vehicle. They stated they inspected it, so why would they sell it with all of these issues? They gave me a loner for 2 weeks and for 8 weeks I was without a car, an on my own for transportation. This dealer doesn't play fair and I would never buy a car or recommend anyone to this place. It doesn't help that they have poor customer service and lacks professionalism. There was one good salesman (LaVail) because Mr. Mike Thurmond was a nightmare...

The Smith's

10 de sep. de 2014

My husband and I needed to downsize from an SUV to a sedan. We visited Ford Lincoln in Union City and had a wonderful experience with our sales representative, Levial Arnold. We have been Ford customers for 14 years. Having such a long history with Ford also helped to make the experience seamless and quick. Our salesman Levial, is an amazing...the consummate professional. He is friendly, knowledgeable, listens to his customers needs and presents options that are within those parameters. Levial understands optimal customer service. Having him as our sales representative was a true blessing. Most experiences at car dealerships are dreadful because it becomes an all day event. Not with Levial. Are deal was done in 2 hours!!! I will recommend him to anyone who is looking to purchase a vehicle. Within two hours we were in our new Fusion. The Smith's

Heidi

10 de sep. de 2014

What a great experience to feel valued as a customer. Mike put me at ease immediately and really exudes a caring attitude. My car runs smooth as silk now so I am very please with the service. One thing I would like to see improved is the VR system when calling in; you are directed to push 1 for service but then still get transferred twice to get to the right department.

Ford f150

10 de sep. de 2014

Great sales team!! I highly recommend autonation union city Ford. Thanks again Mike.

Ron

10 de sep. de 2014

I wasn't in the market for a new car until the engine on my Porsche failed. My son-in-law recommended I check them out as he has purchased several through this dealership. I was impressed by the no pressure sales pitch. David Miller was extremely patient since I really had no idea what kind of vehicle I wanted. I was able to test drive several vehicles before ultimately purchasing a 2014 Mustang. They even researched for other inventory at other dealerships since I wasn't completely sold on the color. However, I did finally opt for the ruby red one they had on the lot, and have no regrets. Everyone comments how they love the color, and it looked spectacular after they detailed it. The staff at Autonation made this one of the best car buying experiences I have ever had.

Yolanda "Faith" Le'Noir

10 de sep. de 2014

I purchased a vehicle (2011 Grand Jeep Cherokee) on June 14, 2014 with only 15, 594 miles. Two weeks later my vehicle stopped on me while driving. It was driven to the closest Jeep Dealer and from July 09, 2014 until September 08, 2014, my truck was in "repair mode". The following was done: 1. New Torque Converter 2. New Transmission 3. Re-programing and Updates 4. Oil Change. 5. Electrical System Now I know the dealership that sold me this car "clearly knew" that there were issues with this vehicle. They stated they inspected it, so why would they sell it with all of these issues? They gave me a loner for 2 weeks and for 8 weeks I was without a car, an on my own for transportation. This dealer doesn't play fair and I would never buy a car or recommend anyone to this place. It doesn't help that they have poor customer service and lacks professionalism. STAY AWAY FROM THIS PLACE.

Sharon godfrey

10 de sep. de 2014

This was really a wonderful experience for me and my family. We went with the intention of getting a 2014 but left with a beautiful new 2015 red explore instead. Thanks Auto Nation.

Charles

6 de sep. de 2014

Fast and easy everything was great from the service to wait for the car service it was the too fast

Mike

4 de sep. de 2014

It has been 21 years since I purchased a new vehicle. Mark Cain and the staff at Auto Nation Ford Union City made my buying experience a pleasure. I definitly recommend this dealership to anyone who is looking for a new/used car or truck. Thanks to Mark Cain, Cliff and Ted for making me feel welcome. Finally, I have to mention that my previous vehicle, a 1993 F-150 which I still own and drive occasionally, has 342,000 miles. This is a testimate to Ford quality. That is why my family buys nothing but Ford.

K.C.

1 de sep. de 2014

I purchased a new 2014 Ford Escape at Autonation of Union City. My sales person, Mark Cain couldn't have been more helpful. He fully explained every nuance of the Escape, even how the back up camera worked. He took great care of me making sure I was comfortable with the whole buying process. The whole staff of Autonation of Union City was great. I will definitely come back and work with Mark again and refer all my friends and family to him.

Robert Clower

27 de ago. de 2014

Buying a vehicle at Auto Nations was a good experience. I still disagree with the Doc fee. It just seems you have made a profit on the sale of the vehicle and then add the doc fee..

mikebob

22 de ago. de 2014

Simple, no-pressure buying process. Came in looking for a used truck, worked with Mike Thurmond, and left the same afternoon with a vehicle I'm very happy with. Price negotiation was fair and quick, and everyone was happy with the outcome. Would definitely return if in the market for another car or truck.

David and Molly Dillard

21 de ago. de 2014

Michael Claman was a great rep. He made the process so easy. He searched and found a great Explorer for us. The easiest I can remember in years. Will refer all to purchase or lease from him in the future.

Melody&Christopher Brisbane,Sr.

19 de ago. de 2014

Cynthia was great! She was us over from the first phone call. She was open and honest about everything involved with buying a car from Auto Nation. My family is new to Georgia, so we had no preference as to a dealership. Cynthia was a God send. My husband was out of the country, and he sent me to buy a car...on my own, for the first time in my life. Honestly, I dreaded the whole process; until I met Cynthia. She was a wealth of knoweledge about car buying, yet was able to explain things in a way to help and teach me. Thanks to Cynthia I successfully purchased a new Ford Taurus---painlessly, and this will not be the last time I buy from AutoNation Union City. God Bless you, Cynthia

Bryant Scandrick

10 de ago. de 2014

Had a great experience buying a car, probably one of the best. Michael was awesome!

SteelMag58

7 de ago. de 2014

This is my 3rd Ford Escape bought through this dealership ! My salesman on the last two purchases was Jerry Singer what a great guy he is to deal with ! From start to finish the process was a breeze! He nows what I like and takes care of everything in a professional manner If you are in the market for a Ford vehicle he is the person to see! Also I love the whole dealership and drive around 40 minutes each way to use them when there is a dealership near my home

Campion

30 de jul. de 2014

Had a great experience buying a car, probably one of the best. Tom was awesome!

Mark

28 de jul. de 2014

Great service. Friendly and helpful. Highly recommended. Have used them on many occasions and will continue to do so. I would not hesitate to use this dealer.

Nice Old Dawg

25 de jul. de 2014

This is the 6th or 7th vehicle we have bought from these folks and always a great experience. Great prices, customer service and products. Jerry Singer and Bill Miller are a great combo of Sales and Management. Highly recommend Jerry Singer and the team at Autonation Ford.

Kevin

24 de jul. de 2014

I was in need of a new car a little while back. I did some research on some sites and I visited the website for AutoNation Ford in Union City. I was researching Fusions. Mark Cain called me very quickly after I submitted my request for information. He was very courteous on the phone and made me feel comfortable about visiting a dealership. He had a vehicle pulled up to the door waiting for me. It was exactly what I was looking for. The price was perfect. After the way I was treated with respect and honesty, I had to say yes. The deal was great. The finance department was great. And we were in and out relatively quickly. AutoNation Ford Lincoln has a customer for life here.

Joesph

24 de jul. de 2014

I went up there looking for a car with my girlfriend and we had a great sales person named Mark Cain. He did a great job finding us what we wanted and we walked out of there happy.We would go back for again for an other car. I would tell anyone to go there and by a car.

Alta Shoemaker

20 de jul. de 2014

Mr. David Miller was my Sales Associate. He was very helpful, showed me everything about the car that I purchased. Showed me the cars that I wanted to see. He was very informative, very friendly, and did not make me feel ill at ease. I would recommend this dealership. Mr. Miller did a follow up to see if I was enjoying my car.

PCain

18 de jul. de 2014

I love working with the service department with all of my service issues. The staff is always nice and very professional. They treat me with respect always. I will always have my car worked on by AutoNation of Union City.

Focus Guy

18 de jul. de 2014

Recently stopped in for an oil change for my Focus. The service was quick and friendly. Chris Harder was very helpful. Everyone should come here regardless of what they drive.

mrupp

12 de jul. de 2014

They were wonderful and worked with me to find the car I really wanted. My salesperson, Mark Cain, was wonderful and listen to me on what I wanted. He never pressured me into any deal and gave me time to think the deal over. Everyone there is wonderful and I would tell anyone who is looking for a car to go there.

Leslie

9 de jul. de 2014

Great place to buy a car! I will go there for my next car purchase!

MattB

9 de jul. de 2014

We recently purchased a certified pre-owned car from Autonation Ford Lincoln and it was a great experience. Levial Arnold was laid back and let us take the amount of time that we needed to make our decision. Communication was consistent and effective...never annoying. Levial took care of all agreed upon details prior to our arriving to close the deal. We don't shop for cars often, but working with Levial and the team at Autonation was a pleasure.

SteveJ

27 de jun. de 2014

If you are looking for an Atlanta area Ford dealer for service or repair of your car, the Union City AutoNation is an excellent choice. I buy Ford cars and trucks, and I buy them from my brother's dealership in Texas. But since I live in the Atlanta metro area, having my cars serviced where I buy them just isn't practical. I have used other Atlanta area Ford dealers for routine maintenance on my cars, but I now take them to AutoNation in Union City exclusively. I have found that when I take my car to AutoNation in Union City, the work is done correctly, neatly (no greasy spots on the steering wheel, seats or floor mats, for example), quickly and completely. This location has done mostly routine maintenance for me, like oil changes and tire rotations, but they have also done body work on my cars after I had two accidents. The routine maintenance has always been top notch, and the body work has been especially pleasing due to the expert job done by the shop in painting the repaired areas. Again, if you are looking for a Ford dealer in this area, look no further.

J Wo

18 de jun. de 2014

I just picked up my second vehicle from Union City and could not be happier. The entire process (From quote to delivery) has been flawless both times. Everyone there is so easy to work with and they clearly value your time and work hard to keep things as efficient as possible for you so you can get on with what you need to do.

David Gordon

17 de jun. de 2014

I have always enjoyed my buying experience at Auto Nation Of Union City. This is my 4th purchase. I keep returning of the quality of customer service given. I don't feel like I am being taken advantage of. I tell them what I need and they work toward that goal. We just purchased a 2014 Ford Explorer and could not be happier. Tom Kirby worked with me in every way. He looked at every financial situation that would be to my benefit. He exceeded my expectations. I would recommend Tom to you if you are in the market for new or used. He will work for you. Thank you Tom and Bill (Miller) for what you did.

Susan James

12 de jun. de 2014

the best dealership in South Atlanta ,very honest and efficient.

Carol and Bill

4 de jun. de 2014

We purchased our 2011 Lincoln MKX about 2 weeks ago and we love it. There were some serious dents on the car and they fixed it at no charge. Michael Claman was most helpful with the purchase and we got a good deal from the manager, Bill Miller. They were prompt with service and did what they said they would do. Richie Williams went over the car thoroughly to check for dents and fixed them all. We're very pleased.

Happy F150 owner

4 de jun. de 2014

I was very happy with the overall experience with AutoNation, especially with Jerry Singer, who went the extra mile to find my truck. Once found he also found ways for me to afford it, Thanks to Jerry and Bill for a very good buying experience.

DEE COLBERT

28 de may. de 2014

LEVI IS AWESOME....HE IS VERY PROFESSIONAL AND CURTIOUS. HE MADE CAR BUYING EASY!!!

Jude Stew

27 de may. de 2014

My husband and I had a wonderful experience buying my new Ford Escape. Mark Cain was helpful but not pushy. He was honest and we felt confident in him. I would highly recommend him and this dealership.

GABulldogFan27

4 de may. de 2014

I had recently purchased a car from Gene Evans Ford Lincoln, looking for an new vehicle can be hard but the team at Gene Evans Ford Lincoln help me make a purchase with an ease mind. If you are looking for new vehicle I strongly suggest that you visit them, and if you can seek Mark Cain, I can truly say he is one of the best in the business, very friendly, knowledgeable and is everything you come to expect from a Car sales rep, I promise you won't be disappointed. "Extremely Satisfied Customer."

Frank

25 de abr. de 2014

Recommended by a friend. I talked to the General Manager Then met with Levial Arnold Sr.. He answered every question I ask in detail. Demonstrated new features to me. Levial help set up new programs in my vehicle. Mike Balthaser explained all of my warrenty options very clearly. I think General Manager Bill Miller has assembled a very good team and if I were to look for another vehicle I will see them first. Thanks guys, "I love my truck".

threebeans

9 de abr. de 2014

On April 3, 2014 I went to Auto Nation (Union City) to look at a F250 Super Duty Pick Up truck. I had already been in touch with my sales representative (Mark Cain) via FaceBook. Mr. Cain, to this point had worked diligently to find the truck that is right for me and my needs. On this visit, Mr. Cain had a truck ready for me to test drive. Mr. Cain actually had the exact truck I wanted and needed. Mr. Cain and the financing department worked tirelessly to get me into this vehicle that day, which I did purchase. While on site I was treated very well and eery member of the staff were courteous and knowledgeable. I was very happy with the process and with my purchase. I would definitely recommend this dealership to my friends and family members for their future motor vehicle purchases. A VERY Happy Customer...

tgreen

24 de mar. de 2014

I brought a 2014 Ford Exployer, I had great service, everyone was very nice and up front with me. I am very pleased with their customer service.

Shareka

13 de mar. de 2014

I recently bought a new Edge and I'm in love with it already! Mark Cain my salesman and Kenneth my finance guy were great. They were courteous, informative and very flexible with my crazy schedule and commute from Cumming, Ga. It was totally worth the commute. I had specific requests about what I wanted in a car and the loan and they exceeded my expectations!! As a bonus, the GM came out to congratulate me to. Thanks Mr. Miller!!

Hank

11 de mar. de 2014

I drove 212 miles from western North Carolina to buy my new F250. Mark Cain the internet sales rep was great to work with and answered all my questions quickly. There price beat all other dealers by quite a margin which made the trip worth while.

Kristina

18 de feb. de 2014

Great service when we bought our vehicle , but when I had to come back a couple of days later because the vehicle was having problems it was awfull. Will not buy another car from them , they are to hard to deal with if something goes wrong with the car.

Louis C a new Ford purchaser

13 de feb. de 2014

if you deal with Mike Thurmond, it will be the best car buying experience you will ever receive. I needed a AWD Ford Escape which was not available in Florida. He had the exact car in stock and was willing to arrange for it to be delivered to an AutoNation dealership in St. Petersburg, Florida. When the car was being delivered, he called me every two hours to let me know when it would arrive so that I would be ready to make the trip to pick it up. Everything was explained and was delivered to me when he promised. He was upfront with all charges and there were no hidden costs that usually show up at the time of delivery. When I also needed optional items, he arranged for me to purchase them from the St Pete dealership at the same costs he charged back in Georgia. He also follows up with phone calls to make sure nothing goes wrong. You can call him at any time with questions you have concerning the operation of the car. I only wish that the Union City dealership was nearby so that I could experience the same great treatment from their service center. My experience with Mike Thurmond has changed my concept of a new car salesman and created such a favorable image that I now look forward to future car purchases. The car itself has so many outstanding features that I can't wait to show it off to everyone and drive it for a long time. Ford should be thankful to have him working for them. What a pleasant and nice experience with no hassles or problems.

MW101580

1 de feb. de 2014

I recently bought a 2014 Mustang from AutoNation Ford in Union City GA. I received nothing but awesome service from the time I arrived until the time I left. I was able to talk with my saleman days before I could come in, and everything was ready. All I had to do was drive the car and decide if it was the one I wanted. And it was. I will defintely be telling everyone to visit Mark and to buy a Ford. It will be a while before I am ready for a new car, but when I am. They have me as a customer for life.

gmor

17 de ene. de 2014

My husband and I had a very good experience with this specific salesperson. Anyways everyone were very friendly and very knowledgeable. This sales person stopped everything he was doing in his computer and paid attention to our questions looking at us straight in the eyes when we were talking. This is a very good quality for any salesman. He has my vote!

tangelarobinson921

5 de ene. de 2014

I was out car shopping the day before New Year's Eve trying to take advantage of the year end deals. I had already been to Nissan and Chevrolet dealers that day and wasn't really sold on the cars they were offering. I had looked at an Edge when visiting family in Florida and really liked the vehicle. I was trying to step down from a GMC Yukon XL for better gas mileage. I walked in and met Mark Cain the salesperson who contacted me after inquiring for information online. Mark was very friendly and immediately began asking me what my needs and wants were in a vehicle. I told him that I was looking for a crossover vehicle for better gas mileage and the Ford Edge had caught my eye. He was so helpful in the total process. I walked out with a 2013 Ford Edge with 0% interest. It was a great experience.

robertp833

4 de ene. de 2014

Stopped by dealer and made appointment for 9 am the following day ,arrived on time was told to expect 1.5 - 2 hr duration, after 2.5 hrs went to check on progress and was told that "we only have 1 person working on electrical and there were still 3 in front of me before they would even look at it " . When I arrived I was told that they would get it in immediately because I had an appointment . I left without having the truck repaired,when leaving they asked if I would like to reschedule , I declined and wonder what would be the use since they obviously don't know what scheduling an appointment means.

kevdhall

2 de ene. de 2014

The service was great my intent was to purchase a 2013 Mustang but they gave me a great deal on a 2014 Mustang - I was in and out in less than 2 hrs; the new car was washed - filled with gas and ready for me to roll out the parking lot - service with a smile with great savings.Thanks KDHall, U.S Army Retired

dh123696

2 de ene. de 2014

I was needing an F 150 with specific items. Mark Cain was my salesman. Mark did a great job answering my questions and getting all the additions I needed. Mark stayed with me during the process and made me feel very good about making the decision to order my F150.Mark said it would take around 6 weeks to get my truck. The truck came in the time frame . I was very pleased with my F150, it was better thanwhat I had expected. When Mark called to inform me my F150 was in , he found an additional $750 rebate. I will be using their facility for all scheduled maintence that will be done in the future.I would highly recommend Mark and this dealership to anyone wanting to make a purchase.

cork9663

2 de ene. de 2014

I recently purchased a certified 2011 Lincoln MKS from Mark Cain and traded my 2006 Lincoln Designer Town Car. I had called ahead to advise Mark that I would be at the dealership late that afternoon to look at the car. Mark had it cleaned and waiting at the front door. The purchase negotiation process was quick, easy and professional. It was nice not to encounter some of the high pressure sales that is often associated with car sales. This was a very good buying experience and I will certainly return to Autonation Union City and deal with Mark on any future purchases. Likewise, I will recommend Mark to any friends that may be considering the purchase of a new or used vehicle.Regards,John Cork

F150DH

24 de dic. de 2013

Great experience from first visit to driving F150 truck home.

Norma Duck

20 de dic. de 2013

Have been buying cars from Jerry Singer for years. He always has been professional and has made the process easy. They stand behind their product and I have always been satisfied. My last car was my dream car. It is a beautiful used Jaguar. If i could give a 10 i would. There was a prior post that was mistakenly given a 1. I would never never give anything but a 5.

Phyllis Jackson

20 de dic. de 2013

Levial Arnold is the most remarkable, genuine and sincere salesman I've ever met. He actually listens to his customers and delivers. When it was time for me to transition out of my Ford Explorer (also purchased from Levial), I gave him a call. We talked about the hot new hybrid's. I was so impressed with the C-Max Energi, I had no problem letting go of my SUV! The technology is amazing and the gas mileage is unbelievable!!! If you want a salesman who will be with you every step of the way, ask for Levial Arnold!!!

PamC.

18 de dic. de 2013

From the minute I walked in the door on Saturday, December 14, 2013, I felt completely at ease about my car buying experience. My salesman, Mark Cain, greeted me warmly and had all of the paperwork together to get me on the road in my new car as soon as possible. I will definitely buy from Mark Cain again and again.

R L

17 de dic. de 2013

I have been purchasing vehicles here since 1989 when it was Gene Evans Ford. I bought several vehicles since then and all my experiences have been excellent. Mr. Jimmy Doyle was the sales person for my first three (3) trucks. All the trucks were passed on to my family members as I helped them get into their truck. Then in 1993 I purchased a F 150 and still have it today, 260,000 miles later all original except for an AC compressor and a clutch fan. Then I purchased a 2013 F 150 and love it. I am looking forward to it serving me as the 1993. The difference I see between my experience with Gene Evans Ford and AutoNation Ford; it simply has gotten better.

BigKahoona - Fusion 2014

16 de dic. de 2013

When I drove it, I knew I wanted it. The Ford Fusion is beautiful and has everything I wanted, everything. I had looked at an ATS too but for value the choice was clear. I test drove it, watned it but wasn't ready. Two months later I came back, found my salesman, Mike C., he was great. He says the cars sell themselves, he just helps with the process which is true. It was my first BRAND new car and I dreaded the car buying process but it was effortless, little back and forth. They wanted me to be happy and I wanted to happy with the payment. We found that sweet spot quickly. I see that 2015 mustang is coming.. if I get one, I know where to go. That's going to be the easy choice, the color is going to be the hard part.

JHayes

5 de dic. de 2013

I recently purchased a new Ford Flex from Mike Thurmond. This was hands down the best car buying experience I have ever had. He was straight forward and patient with us as we were trying to decide what car to buy. I feel I got a fair deal, but more importantly, I appreciated the great service that Mike and the dealer gave us.

GinnyRH

18 de nov. de 2013

Great people. Very profetional. Great car. Definitely I will recommend it. Thanks

GreenMile

5 de nov. de 2013

Had Taken truck in due to engine light on Pick the truck up later on and it was running rougher then before I had taken in there shop Brought the truck back to tell them about problem they begin looking at it and came back and stated they need to change a gasket. Truck was ready go started driving home the engine came back on that was $400 well spent NEVER BRING YOUR CAR OR TRUCK TO THIS PLACE WHICH IS CALLED AUTONATION OF UNION CITY

Chris Cha Granville

31 de oct. de 2013

I recently purchased a 2011 Dodge Ram Laramie Longhorn on Oct. 26, 2013. I was online searching for a good deal and ran across this BEAUTIFUL beast! I submitted a inquiry online but was still searching to see what other companies had to offer. Not long after I submitted my inquiry, I received a phone call from a Mr. Mike Thurmond. He was very nice and asked me what brought my interest in the vehicle. From that point forward, Mike invited me to stop by and see the truck since the price was recently reduced. After doing all my research no one could beat the price and options (fully loaded) that AutoNation had to offer. The customer service was AWESOME! Starting with Mike Thurmond (Sales Rep) all the way to the Ken Brockman (Finance Manager). I also had a opportunity to purchase a bumper/ bumper warranty on my truck! I will definitely recommend Mike Thurmond and AutoNation to anyone that is looking for a great deal with world class customer service!

Rhett and Scarlett

30 de oct. de 2013

They treated my wife and myself as individuals who were intelligent enough to make an informed decision. From the time we arrived at their location until time we drove off in our 2006 Chevrolet Silverado the treatment we received was excellent.

Mario Hunt

16 de oct. de 2013

Mark Cain was a excellent sales person during this transaction and I would recommend him to anyone. The customer service they provided was excellent and I love my new car.

Arlington

7 de oct. de 2013

Easy as pie from start to finish. Knowledgeable salesman (he knew his stuff, but he came off like Einstein compared to other dealers we visited), friendly staff, low-pressure buying environment. The only downside was the ridiculous number of "add-on" services they threw at us when we got to the financing person. They said the sales pitch was "mandatory," but give me a break...that's 20 minutes of my life I'll never have back! That being said, that was the ONLY drawback to the whole process. I highly recommend these guys.

BobC

26 de sep. de 2013

I would without qualifications recommend this dealership to anyone interested in purchasing a new or used vehicle. Our salesman was the best. I felt we were in charge and had some say in the process. We did experience a minor mechanical problem on the way home . Our salesman had the vehicle picked up at our home and left us a new car to drive until our vehicle was returned. He realized our time was just as valuable as his and we appreciated his concern.

Fordx2

21 de sep. de 2013

Walked out completely satisfied with the truck my husband wanted.

Mary

13 de sep. de 2013

I purchased two Ford Explorers over the years and the last one was with Michael Smith my Sales Representative. I was impress with his knowledge and professionalism Mike made the experience very easy and his non-pressure style won me over. Thank You, Love my new Explorer

Ryan

7 de sep. de 2013

Great service, Mark Caine, Dan and Cliff Griffin took care of me..Great people and great customer service..I did 90 percent of it over email and they found the cars and told me the rebates and got me taken care of..All I had to do was come in and sign paperwork...I drive 2 hours to do business with them...

Dennis Palmer

5 de sep. de 2013

I purchased a 2013 Ford Edge for my wife and it was a painless experience. Mark Cain was very helpful and knowledgeable. He went out of his way to find the exact vehicle that we wanted. This is why we have dealt with this dealer many times in the past.

MelvinA

5 de sep. de 2013

In January, I wrecked my 2001 Buick LeSabre. The insurance company totalled it out. I loved that car and wanted to replace it with the same thing. My granddaughter found the car on the Gene Evans website. I called up to ask about it and talked to Mark Cain. He told me the car was still available. I've been told that before and got to the dealership only to find out the car was sold. That wasn't what happened at Gene Evans. Mark had the car washed and shiny and pulled up waiting for me. I'm an older gentleman and didn't want to do a lot of walking around a car lot. Mark gave me a good price on the car. He's stayed in contact with me. He keeps in touch to make sure I still like the car. I love the car and the dealership has always dealt fairly with me. I will definitely recommend Gene Evans (AutoNation Ford Lincoln in Union City to my friends).

Chris

24 de ago. de 2013

I came in looking for a Ford Fusion Hybrid, but they did not have one on lot. I was talked into buying a Ford Fusion SE which I took home. I loved the car and really decided I wanted a hybrid. So, I took it back and they worked with me to get in a Ford Fusion Engergi. Love the car and glad I went back. Mark Cain worked with me and found the car I wanted. Thanks Mark and all at Autonation Ford

Chuck & Carol

22 de ago. de 2013

We were referred to this dealership by a friend. So began our experience, by shopping them on line and working with the Internet sales rep, Mark Cain, who worked diligently to find the car we were looking for. The dealership brought the car in for us to inspect - it was exactly as we had anticipated. We moved forward to craft a purchase with the dealership. They provided the best offer that we had received (after shopping two other Ford dealerships). After signing off on the paperwork with the finance office, we were informed the following business day that there was an additional rebate of five hundred dollars that they had found for us! We are loving the 2014 Ford Escape. The dealership facility is clean and spacious and the service lounge is appealing. Hats off to Mark Cain and his team!

KDHall US Army Retired

21 de ago. de 2013

I arrived at 623p and was out by 830p The customer service and attention to my needs was addressed by Mr Cain and the Finance Manager. I highly recommend AutoNation Ford in Union City. Thanks a million

larry bulldog pride

15 de ago. de 2013

I bought a 2013 ford fiesta from Mark Cain at Autonation - Union City. Excellent customer service and an easy buying process.

English Marm

3 de ago. de 2013

I was greeted by Mike Claman shortly after exiting my car. I told him the models I was interested in and he escorted me to the first group to do a walk around. We found just what I was looking for and as an XPlan partner the sales offer was quickly completed, The offer on my trade was reasonable and the deal was made.

Doris #I'mnotleavingwithoutacar#

29 de jul. de 2013

I was VERY, VERY impressed with the Union City dealership; Mark Cain, Lenny Guarnera and Mike Balthaser were superb! From the time I made contact on the web, until I departed the dealership, I felt special!! A better group, you will not find anywhere>

rbmills

26 de jul. de 2013

Lavial Arnold is a great sales associate. He can get it done. In 2010 he put my wife and I in a brand new Ford Focus with no problems. The car still runs great and we haven't had any problems with it. When we need servicing, I go to Lavial and he gets me in and out as quickly as possible. I recommend AutoNation Ford Lincoln to anybody.

marcielo

25 de jul. de 2013

I recently bought a 2013 Ford fiesta . It was my first car buying experience and Mark Cain made Jr so easy. There were no problems and I got exactly what I asked for . It was a totally awesome everyone was extremely kind acne not pushy. :-)

Pamela C.

24 de jul. de 2013

I bought a 2013 Ford Fusion from AutoNation in Union City, and I had nothing but excellent service. My salesman Mark Cain was nothing but helpful. He was knowledgeable about the car and made the process so easy. I didn't feel pressured at all! I will definitely be returning to AutoNation in Union City again and again. Thank you again Mark for making what could be a stressful situation a complete pleasure!

PamRupp

24 de jul. de 2013

I purchased a Ford Focus from Mark Cain at AutoNation in Union City. He made the car buying experience very easy. He was able to answer all of my questions very knowledgeably without talking over my head. He even had most of the paperwork done before I stepped foot on the lot! I was able to get in and get out in a matter of a couple of hours with the keys to my new car. I would recommend Mark to all of my friends and family. It is definitely aces in my book.

Pat S.

21 de jul. de 2013

I was searching online for a new car and found Gene Evans ford of union city. I bought a new Escape a little while ago from Mark Cain. We did most of the negotiations over the internet. I hadn't bought a new car in quite a while. The last time I bought a car, I felt pressured and forced into a car of the salesperson's choice and not mine. Mark Cain helped me find a car that fit my needs. I love the car. The whole experience was easy. I felt no pressure at all from anyone at the dealership. I will definitely refer everyone I know to this great dealership. If you are reading this review, I strongly suggest that you call this dealership and ask for Mark Cain. He will take great care of you and find a great deal for you. S.

Larry Gore

13 de jul. de 2013

This company is now called AutoNation Ford. I called about an ad that advertised one of those vehicles showing only one ID#s figuring that it was a sucker ad. The vehicle was no longer available. But the salesman said he had one for about $100 less and one for $600 more than the ad indicated. Having a military ID card I asked him if the military discount was still available and he stated that it ended at midnight that very night. (Which I already knew.) I also figured that the F150 advertised was a stripped down model as well. I told him to hold the red F150 I was on my way to test drive and probably purchase a truck. On the way I had called and told the salesman, Brent Popdan, that I would be a little late and he said he had to leave but I could deal with Andy Lewis. Well I figured that I was being setup for a sucker punch now for sure. When I got to the dealership which was about 1 hour drive from my home the F150 was parked in front of the dealership. Andy met us at the door and asked me if I wanted to drive the F150, of course I did, then he opened the door for my wife and said ok it is all yours. He let us take the truck alone which is unheard of these days. When we arrived back at the dealership we went to Andy's desk where he already had the paperwork completed and he asked me if I liked the F150. I did very much. He showed me the figures and with all tags, titles, taxes, doc fees, rebates and discounts and my 1997 F150 trade-in I paid less for the truck than the advertised vehicle was listed for in the paper. What a deal. To top it all off the new F150 is an 2013 F15 XLT Super Crew Cab with the standard packages plus the Equipment group 302A package that includes XLT Convenience package plus trailer brake controller, XLT plus package, reverse sensing system with camera, power sliding rear window, XLT chrome package, power adjustable pedals, running boards, trailer tow package, MYKEY, Perimeter alarm, Securicode Keyless Door Pad, with all the other bells and whistles I will ever need not a stripped down model all for under $30K. The sales team of Andy and Brent were outstanding and lived up to their promises. I was in and out within two hours. Best experience buying a vehicle I have ever had. Great deal on a Ford. I bought the 1997 Ford F150 XL new from this company when it was Gene Evans Ford sixteen years ago. Two days later I discover the right taillight lens had a major scratch and returned to have it repair but the dealership under the guidance of Andy simply replaced the entire lens. Thanks AutoNation Ford of Union City, Georgia

Matt

10 de jul. de 2013

bought a new car here, did most of the transaction via telephone and email. Car was on the showrrom and ready when I arrived. No high pressure tactics, very friendly and comfortable process.

Khuckaby

9 de jul. de 2013

First of all I have not stepped foot in a dealership for over 10 years. I traded in my faithful truck,was not easy but Mike Thurmond and the rest of the team at Auto Nation of Union City made my buying experience easy and smooth. Great product, great staff.

ALangdon

9 de jul. de 2013

This is the second vehicle I have bought from this dealership. Jerry Singer has been more than helpful in helping me find the right vehicle for myself, while also finding me the best deal. I have absolutely no complaints and would never hesitate to recommend any of my firends or family to purchase a car from this dealership.

DRMc

5 de jul. de 2013

My recent experience with AutoNationFord in Union City was excellent. I had sent out e-mails to several Ford dealerships stating my interest in buying a Taurus. Ronnie at AutoNationFord in Union City was the first to reply. He gave me an inventory list of vehicles which he thought might fit my need. He sent a flyer for one in particular. That was the Taurus I did buy. I went to the dealership without an appointment. Ronnie was with another customer, but immediately arranged for another salesperson to talk to me, so that I was not kept waiting. Both Ronnie and Drew were attentive, without any pressure, and made the whole experience a pleasure. I recommend the dealership highly.

Arline Steinberg

3 de jul. de 2013

I had the best salesman ever, Paul McCaughey....so nice....so knowledgeable.... not pushy.....not abrasive...just a new experience with a car salesman... Recommending you go to Auto Nation Ford Lincoln Union City and ask for Paul....and you will get the best price....he can beat any other price.. just try him....PAUL IS THE BEST.......

Brian J

2 de jul. de 2013

Paul McCaughey is wonderful. Simple stright forward purchasing at a very fair price. Still not a fan of all the paperwork with closing the deal, but what do you expect with regulators being involved. I am on my third purchase from Paul & Gene Evans and will always make them my first stop when buying (they are just to far from my house for service).

Nakita Head

28 de jun. de 2013

I took a 2001 Used Ford Expedition to this location on June 26, 2013 for a diagnostic test. I left the truck overnight, to avoid dropping it off at 7:00am. The service advisor CHISTOPHER HARDER was initially very helpful and courteous. He called me back that night explaining the details about why the service light indictor was on. I decline getting my truck serviced there because they were simple things that my neighbor could fix. The next day I arrived to just pay the $104.00 for the diagnostic test and pick up the truck, the dealership lost the key :( I sat outside (hot) for 30 mins waiting for the truck to pull up before anyone told me that the key had been misplaced. I calmly waited another 40 mins for them to look for it. Then another 40 mins for them to arrange for me a ride back to work (3 miles away). Christopher Harder said that locksmith which I happen to be in contact with was on the way that day. No calls were made to me and the day and night ended . I called again the following day Friday 06/28/2013 and reminded him, just to find out that the key still hasn't been made. At this point, I wanted to receive 10% off getting the service being completed and Christopher Harder declined and said that we are already paying $125 to make a key that they lost... You Guys Lost the Key.... These folks care too much about profit lost than good customer service. 10% off is beginners customers service anywhere. I was Shocked!!!

Kate

26 de jun. de 2013

Dear Mike Thurmond, Words cannot express how happy I am with my new car! Id like to thank you for your fantastic customer service, and the fantastic deal on such a fine automobile. I can honestly say that I have never written a letter of thanks to any other car dealer in the past. But I felt that after purchasing second cars from you, that you had certainly earned my thanks. It is not very often in this day and age that a salesman goes out of their way to help the customer in the way that you continue to do. Your honesty and flexibility during the sales process and your continued personal service following the sale, will keep me coming back to Auto Nation Ford & Lincoln. I will also continue to recommend you to all my friends and business associates. Thanks again for making the purchase of my cars a pleasurable experience!!

Kitty

26 de jun. de 2013

We just purchased our new ford Focus from Jerry singer at Gene Evans and are thourghly pleased with it. We have bought from Gene Evans for over twelve years and sent others who have bought from them also and all say the same, pleasing experience. The Thanks go to the experience of the salesman, Jerry for making it so easy and enjoyable to buy with no pressure and his knowledge about our wants. Thank you, Jerry for putting up with Bob and we are really enjoying our new car.

Matthew

20 de jun. de 2013

My daughter and I just bought two cars from Gene Evans Ford in Union City, Jerry Singer was our sales rep and made us feel like family. We have bought a car from here before and because it was a great experience we decided to look for a used car here for my daughter. Jerry helped my daughter find a 2004 Mustang, and while we were there looking at it, I seen a 2012 Ford Edge I really loved, so we ended up buying two cars. The buying experience was easy with no pressure and we both got a great deal on our vehicles. I will highly recommend any one looking to purchase a car that Gene Evans is the place to be, thank you Jerry.

Kenneth Hicks

12 de jun. de 2013

Jerry Singer was my rep , did a great job of getting what I was looking for and had it ready to ride when I arrived . Very short time frame getting the paper work completed . Been driving 60 to this dealership and tradeing for 14 years and will go back again . Very happy with my new F150 .

SouthParkTimmy

9 de jun. de 2013

Ordered a 2014 Mustang, have been working with salesperson Paul McCaughey for about a year and a half, he has always been very helpful and not at all pushy, he has been available to answer my questions and if he didnt immediately have the answer he would find it and get back to me

Melissa

30 de may. de 2013

I would difinately recommend Gene Evans Ford and my salesman Ronnie Hamilton. He came highly recommended to me by some friends and I glad I went to see Mr Hamilton. Very pleasant, friendly and knowledgable of the vehicles. I decided on the Ford Fusion. I'm really enjoying my car. Thanks Ronnie!

Tammy Sanford

30 de may. de 2013

Working with Auto Nation was extremely easy through the whole process. Working with Ronnie Hamilton was a pleasure from the order process to the delivery of my new Mustang Convertible which is absolutely beautiful. From start to finish Ronnie notified me of the progress of the manufacturing of my vehicle and the progress even as it was freighted here. He followed up continually on all aspects and I felt as though I was totally taken care of! I had absolutely no worries. Thank you Ronnie!!! And also I thank the whole dealership for making the paperwork so easy!! Tammy Sanford

Julie from Newnan. Ga

29 de may. de 2013

I have bought 4 cars from Ronnie Hamilton. Each time was a very good experience. No pressure, very knowledgeable and friendly. He always has a good joke or something funny to tell. I'm a property manager for Stillwoods farms Apartments and I always recommend Ronnie to my tenants who are car shopping. Overall good experience & service!

Angie

24 de may. de 2013

I have purchased several Lincolns from Ronnie Hamilton over the years. Mr. Hamilton has always listened to what I want and been able to provide me with what I wanted. He has always been available to help me with maintenance and repairs also.

Cheryl

24 de may. de 2013

I have purchased several vehicles from Ronnie Hamilton. My first purchase from Ronnie was in 1999 and since then I have purchased and leased from Ronnie. Ronnie has always exceeded my expectations and made the buying experience a pleasant one.

Jamie from Brooks

24 de may. de 2013

Ronnie Hamilton sold me a car and I believe he really knows his Business. He did a good job helping me pick out the car. Jamie from Brooks

jim from tyrone

24 de may. de 2013

I bought my car from Ronnie Hamilton at Gene Evans. He is a great salesman and was very helpful knowledgeable about the cars. He is a true professional. Jim from Tyrone

Justin from Griffin, Ga.

21 de may. de 2013

Ronnie Hamilton convinced me to buy a ford over a Chevy and man am I glad! Love my Ford truck. It was a great experience all around. Ronnie was very knowledgable and helpful, no pressure and the service after the sale has been super.

Justin

20 de may. de 2013

Ive been looking for a used Truck for 3 months and have been in no hurry and very picky. These guys won my business by giving me what i wanted and playing no games and that means alot. I drove 6 hours from Florida and did most of the deal over the phone. What a pleasure RONNIE HAMILTON was from start to finish including helping me find my way and dealing with the crazy Atlanta traffic to giving me a great deal on the truck of my dreams.

Nicole Honeycutt

20 de may. de 2013

I Love my new Ford Expedition! My salesperson, Ronnie Hamilton was outstanding and got me exactly the car I wanted! The entire process was easy and they even bent over backwards to get me on my way back up to the mountains, before the Atlanta traffic rush started. I recommend AutoNation to all my friends.

Melanie Anderson

20 de may. de 2013

If you are looking for a new or used car, and you want a salesperson to listen to your needs, and help you find the right vehicle, then you need to call Ronnie Hamilton at AutoNation Ford Union City. Instead of trying to up-sell me on a vehicle, he listened to my needs and made suggestions to ensure I drove off in the vehicle I wanted! From my initial call to the drive off the lot, this was by far the best car buying experience I have ever had. I love my car and when the time comes for another, I will be right back at AutoNation Ford!

Rob Anderson

20 de may. de 2013

I will definitely be a repeat customer. My Salesperson, Ronnie Hamilton listened to everything I wanted in a truck, and then he located and had it on the lot within 24 hours. His professional attitude and honest advice has ensured my loyalty to him and this dealership. I have recommended Ronnie Hamilton and AutoNation Ford Union City to everyone in the market for a new or used vehicle.

MWE

17 de may. de 2013

I just purchased a 2013 Ford Escape at Gene Evans AutoNation. Dan Griffin and Dennis Moore could not have been more helpful and professional throughout the entire process. This is the third vehicle I have purchased from Dennis over the years. Though the cars have changes a lot - one thing remains the same and that is good old fashioned customer service at every turn. My Escape is an amazing car. The day after I took delivery I went on an 1100 mile road trip. It performed flawlessly and gave me plenty of time to understand all the technology - as I said truly amazing! Thanks Dennis and Dan! See you next time.

newnancat

17 de may. de 2013

I called to inquire about a 2011 ford f150 lariat that caught my eye on the internet. I have been searching for a while to find a used f-150, with the engine and bells and whistles I wanted, that was low miles and still looked new. They are not easy to find. So when I saw this one on the internet, I looked at it on and off for a week, and finally decided before I called that if I was satisfied with the info I got from the dealer or sales person, I would go with the mindset of buying a vehicle that night. I called Mike , and asked about the vehicle, he walked down to the vehicle, and gave me the scoop on it, and answered my questions. I wanted to know if the vehicle was as clean as it looked on the internet, and he said it was. We talked for a while, and he called me back a few times, and I decided to drive to the dealership which was about 30 miles away on a Friday evening. It was Mike's helpful attitude that persuaded me to go see the vehicle. When I arrived, the vehicle was as clean as described, and I knew Mike had a sale before I even test drove the vehicle, the rest was just a formality. I did not purchase the extra insurances they want you to buy, but they did not twist my arm when I politely declined the extra coverages, which is big too me. We dickered on price of vehicle some, but not too aggressively, and I was satisfied with how Mike explained pricing of vehicles these days. Maybe sometimes you wonder could I have negotiated harder, but I thought the vehicle was fairly priced for the extras it had on it. I have already recommended Mike and Autonation to other people looking for a car. SincerelyJon WrightNewnan, Georgia

CharlesNorris

17 de may. de 2013

We ordered a new Lincoln MKZ for our family from Jerry Singer on 2/21/2013. His service and communication with his customer is an example of the best automobile salesmen I have ever known. As a retired fleet administrator I have purchased over 700 vehicles and dealt with many salesmen and Jerry is one of the best. He took our order, correctly informed us of the delivery time, contacted us once or twice a week with updates, immediately agreed to all of our requests for discounts, rebates and promotinal items and spent all the time necessary to make sure we were completely satisfied. The car was received in perfect condition on 4/29/2013 while we were on vacation and he stored it for us until we returned. If anyone wants to experience the "New Lincoln Motor Company" experience I would suggest that they order their car from Jerry.

T&JDoolittle

16 de may. de 2013

My husband & I are repeat customers of Gene Evans Ford. When we knew we were in the market for a late model used vehicle, we came back to see Jerry Singer. This is the 5th or 6th vehicle my husband has purchased from Jerry at Gene Evans. He is a great salesperson to work with- over 20 years experience! He knows his stuff... very professional... not pushy. Offered suggestions and options, but didn't push us to make a decision one way or another. The rest of the buying process was just as easy and painless as well. :) Great place to buy a car. Would definitely recommend Gene Evans Ford!

atdsi

16 de may. de 2013

I had an absolutely awful experience this week. I took my 2012 Lincoln MKZ for service because the heated and cooled seats stopped working. When I went to get the car back the next day, the service advisor, Christopher Harder said he could find no fault with the system and wrote "Unable to verify concern" on the report. Foolishly I trusted him at the time and took the car home without verifying right there. The next day I tried to use the heated seats and the same problem was there. The light came on and stayed on for a two seconds and went out. The seats never heated. I immediately called Christopher Harder to tell him that the heated seats were not working. He insisted that he had witnessed himself that they worked, and dismissed my concern because he checked it himself. I took the car in that afternoon and showed another service advisor that it was not working and told me to wait for Christopher Harder. When Christopher Harder came he continued to insist that it was working because he checked it himself the day before and it was working then, even with all the evidence to the contrary right there. I explained that it had not worked for a month and it clearly was not working now so there is no way it worked when he checked it. He said he was done with me and asked if I wanted to speak to the service manager. I said yes. Service manager Wayne Quattlebaum came and I showed him that it was not working. He drove the car back to do some tests on it. After about an hour he came back with a printout from the manual and told me the seats are not supposed to work under certain conditions such as when the RPM is below a certain level. I explained that the seats work under no circumstances at all, at any speed, at any RPM, at any temperature. He scratched his head and said he would talk to an engineer tomorrow since his engineer was not there at that time. I asked if he was going to keep the car to show the engineer tomorrow. He said no, I should keep the car and he would call me tomorrow. Apparently, while I waited for about an hour, instead of doing tests on the car, which he said he was going to do, he was looking up reasons why it was OK that the heating -cooling system did not have to work. I do not know how the engineer is going to fix the car without looking at it so I guess they have decided that they are not going to fix it.Very disappointed with the service and attitude, especially the unapologetic rudeness of service advisor Christopher Harder. After driving foreign cars for many years I made a concerted effort to buy an American car. Never did I expect that the first problem I had with the car would be handled this way. Did I make a mistake to buy American?

Camille

14 de may. de 2013

Ronnie Hamilton, our sales representative, has been the most honest and professional person we have ever had the pleasure of working with. He was extremely helpful in finding the perfect suv we had been looking for. Not having the vehicle in current inventory, Ronnie was able to locate our vehicle out of State and had the MKX we wanted within a few days. We were, and continue to be, delighted with the personal attention given to us and we look forward to dealing with Ronnie for any future purchases. Thanks again Ronnie

Alan W Feagin

14 de may. de 2013

I recently purchased a new Expedition & Ronnie Hamilton provided a very professional & courteous experience. Ronnie worked to get me the best price via Internet sales & when I arrived at dealership everything was as we had discussed. Overall a very pleasant auto purchase experience.

CJ Clarence Jackson

14 de may. de 2013

I was extremely pleased with the courteous and professional service of the sales team at Gene Evans Auto Nation Ford.

lydiamorris

14 de may. de 2013

I am probably one of Gene Evans number one customer. Between my husband, my mother my children, other family members and myself, we have purchased over 40 to 50 vehicles over the past 25 to 30 years from Gene Evans Ford.3 years ago, we purchased 4 vehicles in 2 months. In December 2012, we purchased 2 vehicle sin one day for myself and my husband.There are dealerships on every corner but I would pass them all to go to Gene Evans.Bill Miller and his staff are absolutely unmatched. Every Ford dealer should send their personnel to Bill and his staff to learn just how customers should be treated and how a dealership should be operated.I have sent many friends and being in banking over 37 years many of my own customers to Bill Miller and his staff just to experience what I have over the years!Normally you cannot speak to the 'top dog" or someone in charge, however Bill Miller always makes time for each and every customer. He is truly the exception!!I just want to say thank you to Gene Evens and to Bill Miller for being everything a dealership should be or possibly could be!!

Grant a raving fan

13 de may. de 2013

Just purchased my Ford Expedition form Ronnie Hamilton. Great experience, customer service and genuine care. Look forward to our nest purchase with Ronnie. Thanks

Donna "greqt Ford Fan"

13 de may. de 2013

Just bought my new Ford Edge for Auto Nations Ford/ Lincoln in Union City Georgia. My family has owned 14 Fords since 1993. Our sales person Ronnie Hamilton has been the most honest and professional person we have ever had the pleasure of working with. He has been so helpful in finding the perfect car/truck or suv for our family. We look forward to dealing with Ronnie on our next purchase.

Lindsey Payton

13 de may. de 2013

Ronnie Hamilton was so kind & helpful to me. I love my car and the total experience went well.And the cookies were great!!! Sensd me more cookies Mr Ronnie.

Tommy H.

13 de may. de 2013

My purchasing experience at Gene Evans Ford was nothing short of outstanding. I had reviewed the in stock inventory online and was pleased with the accuracy of the vehicle description. Sales rep David Miller was friendly and professional. He provided excellent responses to my questions and provided supplemental information about the vehicle that assisted me in my decision to purchase. The finance officer was efficient and friendly. I observed one area on the truck that did not meet my inspection - it was fixed the next day! I am completely happy with my truck, the professionals at Gene Evans Ford, and the entire experience! Thank you!

trido

10 de may. de 2013

I always have my Mustang serviced here. I have always had good experiences with all of the service techs, particularly Chris. He is super nice and professional. He really seems to care about doing a good job. It is a pleasure to work with him. I would highly recommend the service department.

lbronson

10 de may. de 2013

I purchased my first Ford here. A Mustang convertible. My experience with Mark Hopkins was great. He made the entire experience a pleasure. He didn't rush me or pressure sell me. He was just helpful and courteous. I would definitely buy another vehicle at Ford with Mark.

TLemon

10 de may. de 2013

Dennis Moore was my salesperson. He was great and made my buying experince simple and easy. I will refer all of my family and friends to Gene Evans Ford.

Awf2526

9 de may. de 2013

Ronnie Hamilton was very professional & answered all of my questions. He provided a very competitive price & the vehicle was ready when promised. Overall a pleasant car buying experience.

Arin Griffin

9 de may. de 2013

No other dealership can compare to courteous staff at Gene Evans! Andy Lewis was extremely helpful and made my car buying experience great!

ach2644

8 de may. de 2013

I have purchased several vehicles from Mark and was very satisfied each time. He is very knowledgeable and professional. He takes great pride in customer service and his representation of the dealership. I will continue to make my purchases from Mark and refer my friends and family to him. The dealership as a whole is exceptional.Angela Carter

ThunderBeach

8 de may. de 2013

I have purchased several vehicles, both new and used, from my salesman Mark Hopkins. Always a professional and easy to work with. Plus the service didn't stop with the sale. When returning to the dealership for service, Mr. Hopkins was availiable to answer any additional questions or assist with my service. Overall, a great dealership to purchase a vehicle. Professional sales personnel, great customer service and quality vehicle servicing.

lynne1112

8 de may. de 2013

I have bought several cars from this dealership and the sales and service experience have been beyond great - always courteous and the sales and service employees go the extra mile to make sure you are satisfied....I would highly recommend them!

nicktrice1

8 de may. de 2013

I have purchased 4 vehicles from this dealership always using Mark Hopkins as my salesman. I can always count on this team to get what I'm looking for fast at a great price. I always enjoy the experience and look forward to doing business again in the future...

neurovy22

8 de may. de 2013

I have bought two cars from Mark Hopkins and would return to this dealership for all future purchases. I was treated with the upmost respect and felt I was dealing with honest and reputable professionals. Velma Carter

Ruben

4 de may. de 2013

All I can say is they gave RESPECT unlike other dealerships that I used before Thank you Calvin

nsmoak

30 de abr. de 2013

I really had not even considered buying a new car. I have a 1997 Mercury Cougar purchased through Bill Miller at Gene Evans in August of 2010. It had 52000 miles on it and is the best car I ever had. It now only has 73000 miles and is still a wonderful car! I would never consider trading this car in, however, Bill wanted me to look at the new Ford Fusion and so I did. Wow...this car is so amazing! Bill made the deal so attractive I couldn't resist! I still did not trade in my Cougar! I Love that car! So I just purchased the 2013 Fusion and decided to keep the Cougar as well! I have purchased several cars from Bill over the years and he is one of the finest people I know! He always does exactly what he says and that is important to me! I've nIver been promised anything by Bill that I didn't receive. This man is an asset to Gene Evans and is one reason I will continue to do business with this dealership in the future! I am a happy owner of 2 Ford/Lincoln/Mercury products! Thanks to Gene Evans Ford and Bill Miller!!

Rustym511

29 de abr. de 2013

These folks are the best. They are very friendly and work out any issues you have immediately. Both my wife and I bought new cars at the end of the year and were extremely pleased with the service and price e got on the cars. Bill and David had everything ready when we arrived and we were on our way quickly. I have recommended them to a number of friends and all have been happy with the dealership. If you want a great price and excellent customer service , go see Bill Miller at Gene Evans Ford.

Betty

26 de abr. de 2013

I just want to Thank Mike Thurmond and Gene Evans Ford Lincoln for the best car buying experience I have ever had.They made the process fun and enjoyable. I will never purchase anywhere else again. They found the exact Explorer I wanted ,went and got it,and delivered it to me. It could not have been more enjoyable and fun... Thanks MIKE THURMOND and Thanks Gene Evans Ford Lincoln!!!

K Nesbitt

13 de abr. de 2013

Gene Evans Ford, specifically Drew Lewis, made our car buying experience so quick and easy. There was no pressure. No hassling. Drew provided us with all the information that we needed and was quick to accommodate all of our requests. We were having a DVD player installed. Drew was on top of it. He quickly got us in two days later, provided me with a rental car and in just a couple of hours my car was ready and had a full tank of gas. My husband and I both agree, this was the best car buying experience we've ever had. We couldn't have been happier with the car or the service that we received. When its time for our next car, we'll definitely be going back to Gene Evans Ford in Union City!

BJ.......Baseball, Volleyball And lacrosse Fan

12 de abr. de 2013

Wonderful shopping experience. Second car purchase from Gene Evans Ford.

Larry cooley

21 de mar. de 2013

The team at Gene Evans ford was extremely professional and aware of my expectations for the purchase of a new truck, in particular, Steve Knight and the Queen!!! They were very receptive to each of my requirements and made my buying experience very pleasant, I was never doubtful at the outcome of my time spent at the dealership, as a matter of fact, I felt as though they were my next door neighbors and new exactly what i needed to be completely satisfied in my purchase, and oh by the way, the cookies really made the deal complete, Thanks Gene Evans team for making my experience GREAT!!!!!! Larry Cooley

Sizemore20

12 de mar. de 2013

We had a very easy, hassle free car buying experience with Andy Lewis and the Gene Evans Ford staff. I would definitely recommend them to others. We are loving our new car.

Tim

12 de mar. de 2013

Thomas Kirby was very helpful and so was the rest of the staff. Was a very good car buying experience.

JohnathanRobinson

11 de mar. de 2013

Gene Evans Ford made my first car buying experience a blast! They were very helpful in answering any and all of my questions and worked with me to get my monthly payment where I wanted it. I ended up getting a nicer car then I had intended for the price I wanted. They explained in detail how my credit and my finance terms inter twined. Thank you guys for a no hastle and drama free experience.

jodycoker94

28 de feb. de 2013

I can't say enough about the people at Gene Evans Ford , from my sales person Mark Cain to the finance manager everyone was just great .I got a great truck for a great price !

JohnRob

27 de feb. de 2013

This was my first time buying/leasing a new vehicle and I came away very pleased. Unlike some other dealerships i visited before, they greated me and made me feel comfortable right off the bat. I didnt feel pressured or like i was just a number in a quota system. Thank you for everything!

billgree

26 de feb. de 2013

I have bought cars from Gene Evans Ford for over 20 years. I keep going back. This time, I had a special problem and they made it good and I came came away with a great car. Thanks to my friend Jerry Singer and others.

adwhitlo

16 de feb. de 2013

Mr. Normand was very help full. He wanted to sell me a truck as soon as i stepped in the door. I couldn't have asked for a better salesman to meet my every need in buying a vehicle.

segriggs

9 de feb. de 2013

Our Salesman, Mike Thurmond, was extremely patient and helpful with our MKx purchase. He listened, answered questions professionally. He did not push or tell us what we needed to do.

JCarter

5 de feb. de 2013

Purchased my very first brand new pony from Gene Evans in Union City. Salesman Dennis Moore took very good care of me from just window shopping, all the way to making phone calls on my sync system. Just a nice, straight shooting professional. Thanks Gene Evans!

Flibberdorker

26 de ene. de 2013

No problems with dealership. Jerry is exceptional salesman. I guess that is why I keep coming back time after time. I'll do tghe same thing in two years.

WC Blackmon

25 de ene. de 2013

The salesman was friendly, not pushy, very professional, very knowledgeable on the products we wanted to see. Did not try a bait and switch as some do. The finance manager, Diane, was efficient, knowledgeable, and very pleassing to view.WC Blackmon

tbloedt

19 de ene. de 2013

great experience, very patient associates at the dealership. by far the best price and experience compared to the other ford dealerships in the area. would recommend to anybody

Terri Thompson

16 de ene. de 2013

Hands down, this is the #1 dealership to work with... My salesman, Jerry Singer is not only knowledgable, but is the #1 salesman at Gene Evans Ford. He always follows up in all his sales, whether new or used. I won't buy a car anywhere else

Dks321

14 de ene. de 2013

We have purchased 4 or 5 vehicles from Gene Evans. We keep going back because they treat you fairly with no going back and forth haggling Over price. The first price they gave me was a fair discount off of list and they gave me fair trade in value for my old truck. The staff is friendly and treat you with respect.

steeletime

3 de ene. de 2013

Mike and the staff where extremely friendly and professional. Mike was patient with me and 'sold' me my new vehicle without the 'sell'. Grade A all the way! It was my 4th Ford and first at Gene Evans Ford.

lynfar38

1 de ene. de 2013

I bought a 2013 Ford Focus SE. I must say that I was extremely impressed with the overall customer service that Gene Evans Ford in Union City provided. Very professional and thorough. From the beginning to the end, this was by far the best car buying experience ever.

Atllthrmn

31 de dic. de 2012

I recently purchased a new 2013 Ford Taurus from Patrick Jefferson at Gene Evans Ford. I knew what I wanted and what I was looking for. At the dealership I met Patrick. He was very accomidating and personable, there was no pressure, He was only there to help answer any questions I had. I drove the car and told him that I would have to talk to my partner about the purchase, again no pressure. I was so impressed that we purchased the car the next day. Gene Evans is not the closest Ford dealer to where I live but it's the one I prefer I have had many Ford products and many were purchased for this dealer. All my repair work is done on my vehicles at Gene Evans. The service has always been first class. I highly recommend Patrick Jefferson and Gene Evans Ford.

pam knight

26 de dic. de 2012

I had a great experience with Gene Evans Ford. I have bought several vehicles from Gene Evans over my lifetime. I feel very confident when going to this location. There is no hastle, only helpful folks to answer your questions. It is family atmosphere and I highly reccomend Gene Evans Ford to anyone.

Thomas

12 de dic. de 2012

My experience was quick and pleasant. I even changed cars after we were almost done, they responded and found the car in their inventory that I wanted and I was driving out in less than an hour.

Bullfrogdog

1 de dic. de 2012

I had the pleasure of meeting Mark Hopkins in late 2010 when my wife had decided on a 2011 Mustang she saw at the dealership. I was very pleased with Mark's professionalism and the way he worked with me on meeting the price of the car. So when my wife and I decided on the new 2013 Mustang, I didn't hesitate on calling Mark.As usual, he was very helpful along with the dealership in making my purchase a very plesent one. In closing I would like to say Thank you Gene Evens Ford and Mark Hopkins. GO DAWGS!!!!

The Pony

29 de nov. de 2012

We had a great time learning, looking, and finally buying one of our dream cars at Gene Evans Team Ford, Union City, GA. Paul McCaughey provided us with the necessary information about our vehicle in order to make our final decision. We purchased our vehicle under the Ford X Plan. This is an amazing program should you qualify for it. The experience was great and the process was honest and straight forward with respect to the pricing of the vehicle. A seamless transaction. It was interesting how Paul McCaughey, Fleet Manager became our sales rep. We were looking and researching our Mustang for about a year and we stopped by Gene Evans Team Ford to look around the lot. We bumped into another customer who was about to purchase his second vehicle there and highly recommended Paul. I wish I had gotten his name so that I can thank him for referring Paul to us. Word of mouth at its finest. That is the best referral one can give. Paul, thank you!

Steve P

11 de nov. de 2012

We recently bought our second vehicle from Gene Evans Ford and our salesman James Watkins. Their "NO-HASSLE" and "NO-PRESSURE" made our buying experience even better! For this second purchace we drove over 600 miles just to buy the car from Gene Evans Ford and James Watkins! His knowledge of the vehicles and the "bells and whistles" that go them them is impressive. His willingness to do whatever it takes to make the customer happy is something that is not seen much anymore. I would recommend James to anyone who is interested in having a great car buying experience. The entire team at Gene Evans is great! We will buy the rest of our cars exclusivly from them!

Machito

5 de nov. de 2012

Ronnie Hamilton was very professional and patient during the process of helping me purchase the right vehicle at the right price. I consider it a priviledge to recommend him and Gene Evans Team Ford.

grunt

28 de oct. de 2012

A very straight forward and enjoyable experience. No hassles, everything on the paper first. There was a good inventory to choose from and Andy was very helpful in explaining some things. I would go back.

Gator

23 de oct. de 2012

Gene Evans Ford has another customer for life. I can't say enough good things about the dealership and my salesman, Calvin Bruton. He made this purchase my first good car buying experience. I told him what I wanted, The price I would pay, and what I wanted for my trade in, and he did all of these with no hassle. I would recommend Calvin and Gene Evans Ford to anyone.

books

13 de oct. de 2012

I had been looking at purchasing a new Ford Edge for a couple of weeks. My brother recommended that I drive to Union City to purchase a car since I had a bad experience at another dealership. When Dennis Moore came out of the dealership he treated me with respect, listened to me, and showed me the type of vehicle I wanted to buy within my budget. I was very impressed with the service and committment to securing a new vehicle within a short amount of time. Dennis Moore located the vehicle I wanted in the color I wanted. He explained and showed me how to work all the features in the vehicle. Everyone at Gene Evans Team Ford have been very hospitable and courteous whenever I call or visit. If anyone ask me where I purchased my vehicle or need a vehicle, I will definitely recommend they see Dennis Moore at Gene Evans Team Ford.

Gerri0416

18 de sep. de 2012

This was a very good experience Art is a real comedian. My son was great help in the negotations of the price of my 2011 Ford Expedition. Also had the pleasure of meeting Mr. Miller. I would highly recommend this dealership to family & friends

Steve

14 de sep. de 2012

The buying experience at Gene Evans was not stressful. I discussed with Norma Kelley (my sales rep) what I wanted as far as my truck purchase, and items about my trade in. In a very short period of time I was given an offer on my trade and the cost for the new vehicle. I compared this with other dealers and found Gene Evans price to match one other dealer and bettered two that I sought a new vehicle thur. The other dealers pressured me using gimmicks and idle threats such as incentives wouldn't last long. At Gene Evans, my trade in offer was very fair and because of that, we completed the deal timely. I would recommend them as the experience wasn't pressured or intimidating. Simply put, if you do not like the numbers, then you should go elsewhere no matter who the dealer is, that said, Gene Evans treated me well.

Iluvcars

18 de ago. de 2012

The only two vehicle purchases that I've made that turned out to be "smart" decisions were at Gene Evans. I love them!

jdettmering

3 de ago. de 2012

Had an appointment with Jim Ward. When we got to the dealership he had a truck ready for him to look at and take for a test drive. Showed my son some used trucks and discussed the benefits of new verses used. my son ended up purchasing a new 2012 F-150. Jim was very helpful and knowledgeable. This was the best experience we have ever had purchasing a new vehicle. We will definitely refer our friends to Gene Evans and to Jim Ward!

Bromog

3 de ago. de 2012

I had a great experience in finding the car I wanted. They delivered a car much better than my expectations. The whole process from finding the vehicle to the sales contract was a great experience! After I drove out with my new car, I left feeling like I would be taken care of long after I drove out of their parking lot.

lesliebartlett

2 de ago. de 2012

The experience was amazing! The salesperson, Gary Burnett, made our buying experience virtually effortless. Everyone at the dealership was friendly and made us feel special. We would only recommend this Ford dealer to our friends and family.

eddiebpate

26 de jul. de 2012

Wanting to buy a new truck,I stopped in at Gene Evans because I have bought fromthem before.After meeting Jim Ward and telling him what I was looking for he found a truck on their lot that met my requirments. he then demoed the truck and answered all of my questions in a very professional way. Normally I would shop around for the best price before buying but Jim went to work for me and after some negotiating we agreed on a price and closed the deal.For anyone buying a new vehicle I recommend you go to Gene Evans and ask for Jim Ward.

jroney

17 de jul. de 2012

This dealership was great to work with. They quickly got me a wonderful deal on a great truck. No hassels and no hidden fees .....everything was easy to understand. I will purchase from them again. Excellent dealership.

DanyaRaya

13 de jul. de 2012

The salesman was very helpful and knowledgeable. I am enjoying driving my new 2012 Ford Focus. Its easy to drive and I really enjoy the color. The price was very very reasonable.

colleenadam

11 de jul. de 2012

We arrived armed with a newspaper ad advertising the car, a 2012 Fusion. Sales associate Jim Ward met us at the door and without pressuring us answered all our questions in a friendly and courteous manner. When pointed out that in the ad the driver's seat was electrically adjustable but not so in the car we were buying, Jim immediately adjusted the sales price accordingly. Mr. Ward also took the time to brief Mrs. Adam on the use of the car before we left. All in all it was an enjoyable experience with Mr. Ward.

sararuth43

6 de jul. de 2012

Mr Rawle "Gary" Burnett was my saleman. He was a very good person. He showed me all about the Ford Fusion. He is a ready good people person. He answered all my question.

Larryb2107

6 de jul. de 2012

I was attempting to purchase a vehicle VIA the internet. We got to a point where price was agreed and I ask for a purchase agreement. I had explaied this was a cash sale and they could verify funds with my bank and I would deliver the funds in cashier or certified check or wire transfer. Opps next email another customer MAY make an offer on the same vehicle and they would get back with me. Lets see, I thought we had an offer and acceptance and they should tell the "other Buyer" that. Next e-mail, the other buyer took the car. Next up we have another just like it. Opps again different year model and 10 grand higher. OH I am sorry we do have another very similar, next email OK what is the total and final price on this one? Oh, I am sorry someone just bought that one in the last 2 minutes. This company plays games. Typical car sales tactics. Do not do business with these people especially over the internet

margaret greig

5 de jul. de 2012

I had an ideal experience working with Jerry Singer in buying a car. He gave me excellent advice, provided sound alternatives, and was wonderful in helping through the whole process. He is a professional, and provided excellent customer service.

Shorttmelinda

20 de may. de 2012

terrell was very thorough and friendly. Lenny made it extremely easy and stress free to buy a car. Best car buying experience we've ever had

Cheryltrawick

20 de abr. de 2012

Great experience! A pleasure to deal with. Would recommend Jerry Singer and dealership highly to all my contacts and friends here in Alabama! Explorer is beautiful, sporty, and drives like a dream! Good job Ford -- in redesigning the Explorer.

sonyadshellman

16 de dic. de 2011

Okay, so my fiance and I visited this dealership to buy a used Mustang for me, for Christmas (I know, he is great). Well I can honestly say that this was one of the best experiences I have ever had in buying ANYTHING (not just cars). Although Sam and Mark Hopkins were the people we worked with directly, I felt the need to include Jim and Patrick in the process in terms of customer service and helping us feel at ease and comfortable. This atmosphere is so awesome, everyone is personable, friendly, and will just sit and have a real conversation with you! As for the buying and price process, it was a breeze... we got an awesome price, for an extraordinary car! We were not pushed, or bullied into getting anything, there was no pressure or stress, what we said no to was just that and on to the next subject. These guys really know how to run a business. I can't wait for us to get another car so that we can visit them again!

Sheilawitherspoon

2 de dic. de 2011

Over the past few weeks, I took my Ford Escape in because the engine light keep coming on. Prior to taking my truck in for service, I visited Auto Zone and each time my car was diagnosed with ignition coil issues with the last service request being "misfire". Having only to drive my car for two weeks, the light came on again. When I took it back, I waited for three hours only to find out that the fuel injector for P2 need cleaning. Not once did they tell me what was wrong with my car! I asked them 3 times and each time they told me they were working on it granted without my permission. When my car was completed, I drove off, car ran fine, no problems. On the way from my last errand, my car ran hot. I immediately stopped. There was no antifreeze in the reservoir! I waited a few minute until the car cooled down, replace the coolant and the car was fine. The nex morning, the engine light came on again. I went to the dealer again. Two days later the advised me that I had a cracked head gasket!!!!!! After viewing my initial invoice, the service dept checked all blocks stating that they had checked the fluid levels in each component. The couldn't have! Needless to say, I am taking steps to resolve this issue legally. In the meantime, DO NOT HAVE YOUR CAR SERVICED AT GENE EVANS FORD!

jknighton

8 de nov. de 2011

Offered the best price of 15 dealerships compared. Provided the only car in state that matched my specifications. Outstanding, low-pressure service. Very respectful of my intelligence. Dr. C. Jeffery Knighton

cvaleri

19 de sep. de 2011

I have been in the market for a new ford explorer for a few weeks. After being to 4 Ford dealers to get a decent price on my trade, I stumbled upon Gene Evans. I was offered a great trade in value for my car as well as a great price for the new vehicle I was looking for. Jerry even found another incentive that I did not know about in the system to make the price even better! This was the quickest and best car buying experience I have had. Highly recommend Gene Evans and Jerry Singer!

begdeb

31 de ago. de 2011

Jerry knew his stuff.He was very helpful in showing me everything and helping me understand how things work on my new Focus.He may the experience pleasant

motleyhue

24 de ago. de 2011

Paul McCaughey was my salesman at Gene Evans Ford. I felt blessed to have met him initially on my first visit. He was friendly, courteous, knowledgeable, and professional. Most importantly, he was patient with me. He didn't even push me when I was test driving close to closing time on a Saturday night! There was over a month time period between my visits with Paul, and he never pestered me to come back. I'm sure this was because Paul also listened to me. He listened to my wants, answered my questions, but most importantly he let me make my own decisions. He never pushed me or tried to lead me in a particular direction. He was straight forward and honest. I guess you could say that he let the cars speak for themselves. When I finally arrived at a decision, Paul went the extra mile to find exactly the car I was looking for and got it for me as quickly as possible. Paul has also made himself available via phone or in person when I have needed to talk with him. I and my family felt like family when he took care of us. I would recommend Paul to family or friends who were interested in buying a car from Gene Evans.

TammyJo

23 de ago. de 2011

I called the dealership and told David what car I wanted and what I wanted the car to include. David walked me through the sale and helped get the car of my dreams. By the way the new Ford Focus Hatchback ROCKS!!!When I ordered the car it took exactly the 6 wks I was told it was going to take to get it. The paperwork went smoothly and the financing was a breeze. Oh and one more thing for the first time ever...EVER the salesman David called me to see if I still loved my car and everything was running smoothly. Talk about great customer service.My sister in law is now thinking about buying one of these and will be going to this dealership because of my experience. Keep up the great work guys!

GCardMgr2011

22 de ago. de 2011

We went to Gene Evans based off a referral from a neighbor. He had dealt with Paul and was extremely pleased with the level of service that they got. When we arrived, Paul greeted by my wife and I and had us test drive one of the 2011 Explorers that we had looked at. What I liked with Paul was that there was pressure after the test drive to sit down and talk about numbers. He provided information on the Explorer and followed up a couple days later. This no-pressure transaction was what made me come back and finally by the Explorer.

pzenner

22 de ago. de 2011

I approached my purchase of a 2012 Mustang as an internet sale, submitting requests for bid to a dozen dealers. Paul won my business by responding as if this were a fully commissioned floor sale, patiently answering all of my questions for several days, while returning with the lowest quote of the 12 dealers. I wound up ordering a vehicle from Paul built to my specifications. Paul kept me informed of the progress of the vehicle's construction and delivery without my having to request it, and the vehicle was delivered slightly ahead of schedule. Paul went over the vehicle features with me, and called me the following day to be sure I was satisfied. Overall, a very rewarding experience. I feel that Paul gave me the best of both worlds; full service and a low price. Recommended.

bsiefert

17 de ago. de 2011

The service guy Jeff Hicks would not work with the warrenty people who neded verification of needed parts. He wanted me to guarantee the repairs above what they authorized to pay. Very bad experience. Go to another dealer for repairs.

hubster

28 de jun. de 2011

Bill Miller and Jerry Singer made our new truck buying experience far more pleasurable than we ever thought it would be. These two gentlemen should author a book on how to treat a customer as both are experts. My wife is terrified of salesmen and she was so happy with our experience with these two gentlemen that she is actually baking them both some "thank you deserts" as I type this! Neither of these men did that ol' silly "can we do business today" thing and instead focused on showing us their product line in a very comfortable, non-pressured, way. The end result is that we couldn't be happier and are already recruiting our friends to visit Bill/Jerry.

cnspdj

4 de jun. de 2011

I have been trading cars with Gene Evans for 30years. Bill Miller has always been helpful, pleasant and very professional.This goes for Jerry Singer as well. Mike Eaton who works in the service department has always given great service.

ksnipes

22 de abr. de 2011

GREAT place to buy a car!! Brian Lamb is an excellent and knowledgable salesman and very professional. They did not have the vehicle I was looking for but found one at another dealership. He went and picked up the car and had it there the next day. He did this after only a phone call with me to discuss what I was interested in - by the time I got there he had most of the paperwork done and I was on my way- great job!!

Wildcat71

1 de abr. de 2011

My family has been buying cars from Bill Miller and Jerry Singer at Gene Evans for more than a dozen years. We bought my son his first Mustang when he turned sixteen back in '98. He has since gotten two more Mustangs and an F-150 from them. My daughter and son-in-law went in together to try to replace a gas guzzler my daughter was driving and left with two new Fusions! Each time Bill Miller set us up with Jerry Singer and Jerry took care of us. Bill Miller made sure we were happy every step of the way. Jerry is very thorough and patiently answers all questions. If they don't have a car with exactly the options we're looking for, he doesn't just try to sell us something he has on the lot. He searches other dealers and gets us exactly what we want. I am happy to recommend a trip to Gene Evans Ford to see Bill Miller and Jerry Singer to everyone I talk to who is considering a new car. By the way, my son lives in Alpharetta, my daughter is in Sugar Hill and I'm in Roswell. Not exactly a short trip for any of us, but definitely worth the drive.

weezer09962003

1 de abr. de 2011

This dealership is THE dealership to go to when you need a car. I have worked with Bill Miller and Jerry Singer with my cars since I was 16. I just recently got my 4th car from them and couldn't be more satisfied. They are always so friendly and actually listen to what you want instead of just trying to sell something that you might not be 100% on. They listen to you and get you what you want. They didn't have a Mustang just like what I was looking for, so Jerry plugged in all the options I wanted and found one at another dealership. He said he could have the car there the next day. I agreed and he put in the transfer order. When I showed up to the dealership the next day, I found my car had been detailed and pulled onto the showroom floor to keep it clean. It just shows that there are people that go the extra step to not only meet all your expectations, but exceed them. I live more than an hour away from Gene Evans Ford, but believe me when I tell you it is worth the trip. They believe in making you a customer for life, not just a customer for the moment to meet their sales goals. As long as Bill Miller and Jerry Singer are with Gene Evans, I will never buy a car from anyone else.

AWaldrop

31 de mar. de 2011

Gene Evans Ford and their employees make buying a car the most enjoyable experience I have ever had. My family has now bought 4 cars from them since 07/2010 and will never go anywhere else. They care, they listen, and they accomodate you in every way.

rustysladidi

19 de mar. de 2011

I have never been treated so well and with such sincerity at a dealership. From the salesman to the finance manager,Ray in service to the Sales manager. Each made this the best buying experience one can imagine. I will never shop at any other dealer.

bljnnfp

17 de mar. de 2011

This was the sixth car I bought from Gene Evans. They make everything seemless by being detail oriented. They had everything ready for me to sign and answered every question I had. Lenny, Paul, and Cliff worked with me on everything from my trade in to helping me decide on which financing option would be best for me.

Dianncup

15 de mar. de 2011

Buying a car at Gene Evans Team Ford and Lincoln was so easy. Jerry Singer is very professional and prepared when you meet with him. He had the car I wanted ready and the paper work ready when I arrived. I recommend him to anyone in the market for a new car. A while back I went with a friend of mine who had a bankruptcy and she was very embarrassed to go in and buy a car. She was treated with respect and all the staff at Gene Evans made her feel comfortable and she went home with a new car.

bluefiesta91

1 de mar. de 2011

I had an excellent experience at Gene Evans. They were able to offer me options for cars that was in my price range and had the features that I wanted immediately. The sales associates are always friendly and helpful. The process of looking and buying went smoothly and quickly. I love my new car. I love Gene Evans. It is the only dealership I will use and trust buying a car from. 11/10!

Gayle Barker

28 de feb. de 2011

Customer service is exceptional at Gene Evans! There are always at least one to two individuals to greet me upon arrival and direct me to whoever I need to see. I feel as though I'm their only customer; never made to wait while they juggle other customers. Above all, experience with them has shown me that I can trust them. I drive off the lot knowing I have made a sound deal. They offer and explain optional packages well (tire care, appearance package, etc.) Quality of service is always as expected; no need to return for re-servicing - thank goodness! Wait times are shorter than expected. Yes, really. I appreciate the fact that the service department explains my repairs in a way I fully understand, yet I don't feel as though they are "talking down" to me. Because of repeated outstanding service received at Gene Evans, my family buys or leases all our cars from them. The sales staff reviews ALL options with me without wasting my time. I can tell them the bottom line on what I can afford, and they show me my options. If I weren't so pleased with them, I wouldn't return time after time. In today's competitive market, excellence in salesmanship, servicing, and auto performance keep me loyal to Gene Evans.

brentconwell

24 de feb. de 2011

The staff at Gene Evans Team Ford & Lincoln are absolutely customer focused and professional. As with my previous 5-6 purchases/ leases with the dealership, this last lease transaction could not have been better! They worked hard to earn and retain my business by immediately responding to my calls/ inquiries during the buying process. They offered the best price/ lease rates for my current vehicle (2010 Escape) and their finance rates were extremely competitive. I definitely plan to continue doing business with them in the future. I would also like to add that the Service Department has been quick to handle any service related matters for both myself and my family. They too are professional and make sure the work is done quickly and to my satisfaction.