Sunil

20 de sep. de 2016

I started the process online. I told Mike Perez i will be there at 7:30 he was outside with the car i wanted waiting for me. He answered all my questions and helped me figure out what the best fit would be for me. He drove me my car the next to work so I didnt have to go back to Roseville tor pick it up. I love my new CRV EX

Susan

16 de sep. de 2016

I went in to purchase a replacement tail light bulb. Pat was super helpful, found the bulb and even came out into the Parking Lot and replaced the bulb for me. I consider this great customer service and I am extremely please with the service I have received. Kudos to Pat!

Don, Roseville, CA

14 de sep. de 2016

Jake Newman is an outstanding sales-person, and even better human-being. I'd recommend him to anyone looking for a positive car-shopping experience.

Bob

13 de sep. de 2016

Went in Labor Day about 6:00 P.M. meet with Michael Lazzare, he was very helpful and easy to work with. Test drove the new Honda Civic coupe. They have really upgraded the car. I was out the door by 9:00 P.M. with my new car, I really love this new civic. The whole transaction was very pleasant and painless. Mike was a great guy to work with.

Louie correa

11 de sep. de 2016

I HAD BEEN TO 3 DEALERS IN THE SACRAMENTO AREA AND HAD NO SUCCESS EVEN THOUGH I WAS PREAPPROVED THROUGH MY CREDIT UNION AND EVEN THOUGH THEY HAD ALL 3 TOLD ME THEY CAN GET ME WANT I WANT FOR MY PRICE. ALL 3 DIDNT WORK WITH ME ONCE THEY SAW ME IN PERSON AND TRIED TO GET ME TO SPEND MORE AND 2 OF THEM WERE SELLING CARS 2-3K MORE THAT OTHER DEALERS FOR THE SAME EXACT MODEL. ****AUTONATION*** CAME THROUGH FOR ME AND MY FAMILY. THE SALESMAN JEFF WAS GREAT AND WE HAD A DEAL IN LESS THAN 30 MINUTES AT A GREAT PRICE FOR A CAR MY FAMILY LOVES. TIME IS MONEY AND ALL THE OTHER DEALERS WASTE TIME> AUTONATION IS #1 IN MY BOOK AND I WILL GO THERE FROM NOW ON!!!

Nicholas Cummings

10 de sep. de 2016

I was extremely pleased with the car buying process. The sales man who attended to me was extremely knowledgeable about the model I was interested in and made a continual effort to ensure all my questions were answered and that I left truly feeling as though he had my best interests in mind. I wish more car sales men were like Irman Khan. I am grateful he assisted me as I've dealt with other high pressure salesmen who lacked his finese and professionalism.

Ellen Jones

10 de sep. de 2016

I was greeted by Imran when I drove onto the car lot at AutoNation Honda.He was very curtious and showed me the car I had seen online. I ended up buying the car after test driving and going home to think it over.There was no big sales push and I got very fair $ for my trade in.I saw Imran again a few days later to help me with the advanced technology set up .Love my car,smooth pleasant buying experience.

Lai Saetern

9 de sep. de 2016

I was very pleased with my purchased. The customer service was excellent, very friendly environment.

C.Domino

6 de sep. de 2016

I do not like to spend all day going back and forth saying what will you do and what do you want..... That was recognized and assured to do it quickly and have a great day!! no attitude if I do not buy. Also way better deal then other Honda dealerships in attitude and pricing.

Martin Hernandez

5 de sep. de 2016

It was perfect, the salesman Jake was extremely helpful and got me the best deal I could walk out with!

Happy Honda

31 de ago. de 2016

Matt did a great job and the process was easyMet our needs and no hassle or push.

Josh

29 de ago. de 2016

Easy . Didn't take long. Great deal. ...............

Barbara Paterson

28 de ago. de 2016

It was a pleasure doing business with Jeff Kissiar. He was knowledgable of the product, was positive that I would get the car!! Offered me a deal that I can live with. The finance Manager Adam Kofod was kind and assured me that a financial institution would offer me an excellent % rate. Both men were personable and professional.

PattyTrish

28 de ago. de 2016

It was pleasant from start to finish. I would recommend anyone who asked to buy their vehicle from Honda AutoNation Roseville. Thank you.

DT

26 de ago. de 2016

I just bought a new CRV at Auto Nat. Honda Roseville. Top notch buying process from the start, best deal in the Sact'o area - - this is where I'll buy my next car when the time comes.

Scott Anderson

26 de ago. de 2016

AutoNation Honda in Roseville was an Awesome experience. They even drove all the way to Chico to pick me up! Thanks!

itsallgood

23 de ago. de 2016

My daughter goes to school in Arizona, where the Honda dealership and service departments are excellent. They answer their phones, make service appointments in a timely matter, and give you eye contact and acknowledgment when you arrive at their service center. Honda Roseville in the Automall is completely on the other end of the spectrum. After multiple days of calling, NO ONE ever answers the phone. Instead, a computed voice just keeps rerouting you . Our attempt to make an appointment on line looked to be promising until we came to the actual scheduling and weren't allowed to proceed. (another glitch?)We finally drove to the dealership (this is just for question about windshield wiper that wasn't working). We parked the car, no one came out to acknowledge us. We went inside, again, no acknowledgement again, went to the cashier where we were told we couldn't be helped as cashier is only for people picking up vehicles. We were sent to parts counter, again, nobody there. After 10 minutes we finally had a person to help! The elderly woman in front of us was redirected to a service personnel where she should have been sent to in the first place. And the same gentleman, "Ken", the only shining star over there, was kind of enough to take good care of us and got the windshield wipers squared away on my daughters car. We wanted to get the oil changed before she left, but will wait to get her back to her dealership. By far this is the WORST customer service I have ever encountered. I wouldn't purchase from them, and certainly not maintain my car there.

marcked

19 de ago. de 2016

Excellent service all throughout the buying experience. Brad, the Sales Manager, and Steven Jackson were both amazing through the process. I was turning in my 2014 CR-V for a 2016 Civic EX-T. Got me in and out without a hassle and worked with me to get the color of my choice.

FRNava

5 de ago. de 2016

My and husband I really liked the fact that Vic was not pushy. He was very friendly and down-to-earth. At the end of the day, we left with our brand new Honda Accord and we love it.

Rob and Jill G

21 de jul. de 2016

Ask for Tai Cai for your ebusiness. He is the e-manager and made the buying experience the best ever for us. For the financial end of it, ask for Wes! He made the usual money talk at the end almost fun! Overall, this is our first experience with AutoNation Honda Roseville, We would go back in a minute for our car buying needs.

Kari Duncan

21 de jul. de 2016

Staff was very helpfulGreat customer service Staff seemed to be extremely knowledgeable

Mike P

17 de jul. de 2016

Autonation Honda at the Roseville Auto Mall is simply the BEST!! Staff was very friendly and kind. Vikash Reddy made my purchasing experience a breeze. I felt no pressure in buying something I didn't want and he was trying his hardest to get me a monthly payment that worked for my budget. 10's Across The Board!!

Nemrah

13 de jul. de 2016

Bargaining was of course difficult and there was a lot of back and forth. However, they remained professional and helpful. Jake Newman essentially helped seal the deal.

Masoud A.

12 de jul. de 2016

In my opinion AutoNation is the best Honda dealer in Northern California! they always provide excellent customer service and great deals! I just leased a new 2016 Honda Accord Sport(my 5th Honda!) and as always it was a pleasure doing business with them!

Kenneth Lake

12 de jul. de 2016

After 26 Years and 243,000 miles time for new car. Gary Neighbors was straight forward and very knowledgeable of the cars I was looking at. Made the buying experience enjoyable and hassle free. Would highly recommend him to anyone looking for a car.

Yanez08

10 de jul. de 2016

I was going in there just to look at the deals they had going on. As soon as i walked out my car i was approached by Will. He showed us a couple of different cars and let us test drive them. I was not prepared to buy but Will was very patient with me choosing the right car that fits me best! He was very friendly. As soon as i narrowed my choices to two cars we went inside and talked to his manager eddie. Eddie provided great customer service. He was really trying to help me get the car that i wanted in a reasonable budget. I left there very happy and satified with both will and eddie's efforts to get me a new honda! I would highly recommend this place to anyone looking into getting a honda! Their customer service is amazing, definitely ask for Will!

Shaun & Katya Griffin

8 de jul. de 2016

I originally went to the dealership to see if I could return my 2015 CRV that I bought from a dealership in the Bay that had been giving me issues & in the shop 4 times in 8 months. The Vech was a " lemon from factory" which for Honda is vary rare. This was my 5th Honda & the first time I had issues. Example my 2000 CRV ran 15 years & only had to change battery twice. Our sales Rep Jeff went beyond the extra mile being a rare situation, not only took it back but my wife 16yr old Corolla was on its last legs & really wanted a new Corolla. After test driving the new Civic, we ended up working out an amazing deal & left with a 2016 CRV & 2016 Civic. I will only deal with Honda Roseville in the Future. Never had a sales rep work so hard as Jeff did to make not only my difficult issue resolve but leave with 2 new Vech. 5 Star Service

obiora jude

29 de jun. de 2016

Well this is my first time purchasing car from Auto nation . But am happy with my car and my help ie my uncle. Auto nation is good place to buy a good and trusted car

Maria Coronel

28 de jun. de 2016

Luis made my experience of buying a car easier than I thought ! I was impressed and satisfied with his customer service !

CarShopper

28 de jun. de 2016

Dealership very accommodating. Smooth transaction, very happy with purchase.

Robin

26 de jun. de 2016

Tai was excellent! The entire staff was very nice and helpful.

Dee

25 de jun. de 2016

I saw a Honda CR-V that I was interested in looking at on Cars.com so I called AutoNation Honda and spoke with Mike. He verified the car was still available and we set up a time to meet. When we arrived he showed us the car and didn't try to upsell to a new car, so there was no pressure. He listened to us and was helpful. Because of health issues, he helped expedite the purchase process and made it as painless as possible. I love my "new"car and I enjoyed working the people at AutoNation Honda Roseville. Thank you guys!!!

Aundrea

18 de jun. de 2016

Amazing experience and my sales person was great and accommodating with all I needed.

Cody

15 de jun. de 2016

I recently purchased a 2016 Honda Civic from AutoNation Honda, Roseville. The salesman Luis was exceptionally kind, patient, and informative throughout the entire car shopping process. In order to find and retrieve the exact car I was interested in, he drove a few miles away to an auxiliary lot and searched for the car himself, before driving it back to the dealer for cleaning and inspection. This was my first time buying a car, and I did not expect to be treated and respected as well as I was.

College Kids Mom

7 de jun. de 2016

I entered the dealership looking for a used Acura MDX I had found online. It was no longer available, but the online sales rep quickly showed me a list of cars that were available in my price range. One test drive and short negotiation period later, we were able to trade in our unwanted vehicle for one that we could trust to send our son to college with out of state. Thank you, Peter and Auto Nation Honda, for a wonderful car buying experience.

Cyndi

29 de may. de 2016

This is the 3rd Honda I've purchased from Autowest Honda, but the last was over 10 years ago. I really LOVE my new car.

Karen's CR-V

25 de may. de 2016

The process was not overly long and drawn out like you would normally expect it to be even though it was on the weekend.

sarah

25 de may. de 2016

Dealership was very helpful, friendly and efficient.

James Sherrard

24 de may. de 2016

The experience was pleasant. The people were pleasant and were not there to pressure into a sale.

Paul G.

23 de feb. de 2016

We just purchased a new Honda Accord from AutoNation Honda of Roseville and we couldn't be happier. It was a no pressure, straight forward buying experience. Our salesman Imran was great, he was very helpful and knowledgeable during the entire process. I believe we received a fair price for our trade, and a very competitive price on the new car. Hopefully the service department is as good as the sales department. I recommend AutoNation Honda of Roseville.

susanc

17 de feb. de 2016

our experience was great when we bought our new honda crv at auto nation roseville. the service and salesman were professional and very helpful.

SJP Fox

30 de ene. de 2016

We bought a CRV-2wd. Darby Meyer was an excellent sales person.

Kobybear

20 de ene. de 2016

This was the best car buying experience. Jake Newman introduced himself and then let us walk around and look at cars with no interuptions. We were able to complete our purchase within two hours. Thank you Jake!

Argentumcar

16 de ene. de 2016

After visiting some dealers we were not looking forward at all to interact with more car salesman but we needed a car. Automation turned out to be completely different. The sales person demonstrated a range cars according to our instructions, he never pushed more expensive cars. He gave us good advice and explained to us features included in our model, why they were important (or not). The pricing was transparent and they they work hard to get your business. Nice facilities, courteous staff. What a difference!

Steve & Charlotte Howison

13 de ene. de 2016

Peter was a fantastic, personable sales person. If it wasn't for him we would have left without buying. He knew so much about the car and explained in detail.

Steve Howison

13 de ene. de 2016

Peter who sold us the car was no pressure and very knowledgeable about the car we bought. He is a great person and I am sure a great team member. Thanks.

Frank S -"Steeler Fan"

12 de ene. de 2016

My wife and I were very pleased with the service we received with our recent purchase of a 2016 Fit at AutoNation Honda of Roseville. Sales Consultant Jason Christian was very knowledgeable and personable. He answered all our questions promptly and completely. Likewise, Financial Manager Nicholas Budreaux was also very knowledgeable and efficient. He explained all the package options available to us and helped us make the right decision based upon our driving habits and needs. AutoNation Honda of Roseville is the place to go!

Ron B

12 de ene. de 2016

Purchased a Honda Pilot from this dealerships at a very reasonable price and didn't have to work too hard to complete the process. The process could have been faster but overall the salesman, Clement, and finance manager, Jon, were very friendly and willing to negotiate with many of our terms. We love our new Pilot!

James Jackson

10 de ene. de 2016

Quickest, most enjoyable car purchase ever. I have purchased at least 20 cars from dealerships, and this was by far the best. No high pressure tactics, very professional sales staff and very smooth Finance process. In and out in less than 2 hours with trade in, VERY FAST!

Ben Del Mar

10 de ene. de 2016

Purchased my new honda accord sport and Clement Odu was very helpful from start to finish. I was their to just look and possibly test drive but ended up purchasing the car! The information and really no hassle process left me with an easy choice to get it! The staff were very honest and gave me the best deal without even asking for it initially and that took me by surprise. Clement helped answer all my questions and concerns which definitely made the car buying process easy. I got the car in white and it is so sweeet!! I'm very happy with my choice! Thanks again Clement, Mike and Wes for your help and honesty.

Terry

10 de ene. de 2016

Fine buying experience at AutoNationHonda. Darby was excellent.

Stephen Holmes

10 de ene. de 2016

We recently obtained our 6th Honda at AutoNation Honda in Roseville due largely to the outstanding assistance we received from our salesman Peter Sobczak

Kim Jones

9 de ene. de 2016

I recently purchased a 2016 Honda HR-V from Autonation Honda in Roseville. It was an AWESOME experience from start to finish! I never felt pressured at all, which was a whole new concept for me when buying a car. Samuel, Nick, and Peter were great to work with and were always kind and professional. I would recommend this dealership to anyone looking to purchase a vehicle, and I look forward to returning here for the maintenance of my HR-V.Thanks again Autonation Honda!!!

Robert and Linda

8 de ene. de 2016

Jordon and Eddie were the best! We had just had a death in the family and we needed to get things done quickly. All staff were sensitive and wonderful with us. They truly had our best interests first! Thank you.

Karin S

8 de ene. de 2016

My 2012 Ford Fusion was totaled in an accident and I decided to upgrade a little with the insurance money. I got overwhelmed shopping at first but then I read multiple reviews on Honda being the best and safest in the class I was looking for. I checked on-line and lo and behold there was the perfect car at a dealership close by. My daughter and I raced over and we bought the car (cash) and were out the door in about an hour. Boo-Ya. Thanks how it is done!

George M

6 de ene. de 2016

My wife and I were treated with the up most respect from the sales manager to sales consultants and finance person. Everyone we encountered were totally professional. Michael Lazzara and Eddy in finance especially made sure that we got the car we wanted with the accessories which were best for us at an amazing price!!

K Marchese

3 de ene. de 2016

There are certain events in life that we don?t expect to find pleasant and one of those used to be buying a vehicle. However, due to an especially great group of people, you don?t have to dread it anymore. These guys make it about you, not them! AutoNation Honda made sure our family had a great experience when we recently bought a new Honda Accord. In particular, Dominick Daurizio, worked with us, and it was a pleasure. This was no old-fashioned experience. Dominick had all the papers prepared and we had reviewed them from the comfort of home before the sale. He gave us all the information we needed to choose a vehicle and asked us how we would like each aspect of the sale to happen. We got nothing but exactly what we asked for in every way. There was absolutely no pressure, but a level of customer service that addressed our needs and put a car in our garage. In fact, he offered to deliver it to our house, since we were busy and it was late in the evening. We don?t want to forget to mention that we bought this car for more than a fair price and I researched that carefully. Honestly, there is no reason not to make your next purchase at AutoNation Honda and we highly recommend that you ask for Dominick. We were also fortunate to have all our financing handled by Gary Pistochini. He is amazing, as well. This is our second car from this dealership in the last couple years. Our first experience was just as pleasant and went just as smoothly. Give Dominick the opportunity to do what he did for our family, and you will stick with this dealer just like our family has had the pleasure to do.

Brenda D

3 de ene. de 2016

Had a wonderful experience purchasing my new Honda Accord. I was very apprehensive about buying a new automobile, but Freddie, the salesman, made it an easy process. I was very happy with the variety of cars available, the financing arrangements, and the friendliness of everyone.

Rose C

3 de ene. de 2016

In spite of his tender age (20's) Eric Luna had all the right answers, and when he couldn't answer one of the questions, he made sure to find out. My experience was great and I am very satisfied with his services. Thank you Eric!

JenKev

2 de ene. de 2016

Even though we did not have an appointment someone approached us right away, when we decided what we wanted they gave us options, it was direct to the point so it was the quickest transaction we have had ever in a car dealer.. Im glad we stopped by that morning and went home with the new car we are very satisfied with. Thanks to Waleed and team of Autonation Honda.

Abdul

29 de dic. de 2015

I bought my honda civic and all staff was very professional and helpful i am very happy with my purchase

Le

26 de dic. de 2015

Excellent buying experience for Honda Civic 2016 with helpful and friendly staff. Salesperson Jason Christian was very nice and professional.

Rev. Rosalee Charley

22 de dic. de 2015

My experience was very good, the salesman was very courteous, knowledgeable and pleasant to work with. I would not have problem recommending friends to purchase an automobile from you.

Baseballfangirl

22 de dic. de 2015

Best car purchase experience ever. No pressure, just helpful and friendly staff.

Bev

20 de dic. de 2015

Darby was helpful & friendly and not too pushy. The other management made me feel like I had to rush & sign when I wasn't quite ready. I like the new Fit.

Chris

14 de dic. de 2015

Excellent buying experience! Received what I considered a fair deal for the vehicle.

patrick & catherine joyce

14 de dic. de 2015

graeat car buy experience, friendly, helpful staff.

Sonia

10 de dic. de 2015

Went in to the Honda dealership a little skeptical but when our sales associate Jeff came up to us he made us feel welcomed and he wasn't pushy. He let me take my time looking at cars and he gave me the right information on my Honda Civic purchase. Everything was so simple. And the process didn't take long as I thought it would

Sophia

8 de dic. de 2015

Auto Nation Honda is the best! I went in to look at buying a new car and they were able to get me into a 2015! I had a rental that needed to be returned in a timely manner and they followed me to take it back and picked me up! The salesmen I had was not pushy at all. Showed me a couple cars before I even said yes to one! Overall the service was great! Thank you Auto Nation Honda!

Frank Sales

8 de dic. de 2015

Shopping for a new car, I noticed that this dealership had the car I wanted. I called and was asked to come in after receiving a fantastic offer. I was assigned to a sales agent, Garry Neighbors. He walked me through the buying process explaining every detail and answering all my questions. The people at the dealership are all the best. I am really happy and it was the best buying experience ever.

Kathy

8 de dic. de 2015

Buying process was no pressure. Great customer service.

manishkumar

6 de dic. de 2015

i wanted to buy SUV since last 2 months ..searched on web and dealer on different kind of SUV's ..yes finally i got my SUV as Honda CR-V that i want.. really its good car and price match !!! WOW thanks to the AutoNation Honda Roseville and thanks to Britney ..really nice deal.. my dreams came true.. I bought HONDA CR-V LX instead of the LX i should have buy other higher model ...missing.. fog light and alloy wheels in my LX...but anyway i am happy with my SUV.. and thanks again to AutoNaton Honda Roseville.....

jojnnyboy C.

5 de dic. de 2015

The whole staff at this dealership are very commited to you being happy and satisfied with your choice of a new or used car if your not happy they are not happy and will help you look to find the very right one no matter wich one that might be!!If a HONDA is what your looking at I advise everyone talk to the people atRoseville Auto Nation Honda at Roseville Auto Mall Roseville,Ca all my thanks to them ILOVE MY NEW ACCORD !!!

Chris H.

4 de dic. de 2015

Our experience was excellent, and that was all thanks to Luron Turner. He is the Internet Sales manager, and worked with us via email before we ever hit the lot and streamlined the entire process. He went above and beyond for us and made our car buying experience quick, and most importantly, enjoyable. He made not only me, but my wife an important part of the buying process and made sure we had no hassles getting exactly what we wanted.

Pat and George (Pete) Green

4 de dic. de 2015

We didn't know we would be buying a car on Nov. 29th of this year. We had a very nice gentlemen that wasn't pushy, but was willing to answer all of our questions and show us what was available in our price range. We walked out the door w/a brand new 2016 Accord. I love it.

Sid

2 de dic. de 2015

We were very pleased with the service we received in the purchase of our new CRV. Clean car with good explanation of accessories etc.

Jeanne

2 de dic. de 2015

My husband and I worked with Dominick Daurizio on purchasing our 2016 Honda Civic. It was a easy hassle free experience, unlike the Toyota dealer across the street. The experience at Toyota was very uncomfortable similar to the old car dealer shake down. Roseville Honda was just the opposite. Dominick was so easy to work with. We bought the car in two days and drove it to Portland for Thanksgiving. We went with the 2016 model and love the new features with the extra pick-up and MPG. It drove like a dream through the rain, sleet, hail, and snow.

AutoNation Honda

2 de dic. de 2015

Very pleasant experience with salesman, Garry Neighbors. No pressure, answered all questions, very patient. Excellent salesman.

Ted

1 de dic. de 2015

Found the experience enjoyable - in that day after noon and out by 6 p.m. Tai Cai handled me like a pro - honest, straight forward, even apologized when one of the write-ups incorrectly indicated on another SUV I considered that had printed 20K miles vs. the actual 120K miles which we determined by the Autofacts materials that he provided - even AutoNation screws up. More importantly he gave me the scoop on my 34K mile now vehicle, was gracious, knowledgeable and pulled no punches. I found the finance director to be level-headed and reasonable. All in all, would have no trouble recommending AutoNation Honda in the Roseville automall.

Bart Vannucci

1 de dic. de 2015

Looking for a car civic . Talked to Darby Meyers he found a car and called me right back. No pressure to buy and price was the best I had seen anywhere.

Rosa T

29 de nov. de 2015

Great team at the Honda Roseville Auto Nation in Roseville. Finance guy was so real, I didn't feel like he was pressuring me to buy anything extra that wasn't a true value, I came just after 8pm and by the time I left it was well after closing but their Finance Guy stuck with me and we got it done that night, he totally went the extra mile for me. Plus I got a car that is in great condition.

Johanna N.

28 de nov. de 2015

Dominick went above and beyond the call of duty! I was looking for a hard to find model (2016 Pilot Elite). I contacted several dealerships but Dominick D. was the most accommodating dealer in the area. He was easy to reach and very responsive. He knew the his cars extremely well and was able to answer every question we had. It took a few days to get the model in the color I wanted, but Dominick delivered the car to our house....the night before Thanksgiving! We will definitely buy our next car from him if we decide to get another Honda.

Bart Vannucci

26 de nov. de 2015

Just got our Honda civic, Darby Meyers .Internet Sales Specialist helped us find the car, fit our needs, and purchase in less than two hours . we then got to the paperwork part . That was as good of an experience as finding the right car they offered a lot of help with the final part of the purchase wrapped it up, Then Darby showed us all the details of how the car works. Great experience . If your looking for a Honda you need to go by and see them. Darby made an appointment for me to see the car and he was on time.

Eva C

23 de nov. de 2015

I went to this dealership as I have purchased cars from them in the past and have always been happy. I specifically wanted to look at the CR-Z and a few other models. Freddy was the sales person I dealt with and I can not stress enough how honest, caring and helpful he was. He helped me decide which car was the best choice for ME and did his best to get me a decent rate. I have had some credit problems in the past and I was upfront about this. He was empathetic and in no way made me feel ashamed. I left here with my brand new red CR-Z and I could not be happier with my car and my experience.

Charles

21 de nov. de 2015

This is the second CRV I have purchased from this dealership. Good sales team.

Mariah

17 de nov. de 2015

Last week I bought my very first car. It was a white 2015 Honda Civic LX sedan. I was really anxious about going car shopping and tried not to get my hopes up just in case I didn't leave with a car. I was looking at different internet prices on the car and stumbled upon a deal at AutoNation Honda that I told my parents I couldn't pass up. I put in an inquiry for the call and received a call a few minutes later, I was set on going to the dealership later that day. The car I wanted was already pulled to the front of the lot by the time I got there, the test drive was great and I was beyond ready to sign all the paperwork. I told them what I wanted as far as financing and my monthly payment and they were more then willing to accommodate my requests. Not only did I leave with everything I wanted and more, but they were able to make my first car buying experience quick and easy and go over as smoothly as possible. I would 110% recommend going to AutoNation Honda for your car buying needs! And ask for Jordon!

June Callejo-Perez

15 de nov. de 2015

Everyone at this dealership is friendly, nice and ready to help you get what you want.

jacquie goodrich

11 de nov. de 2015

Everybody was very helpful. I recommend your company to everyone.

Tanya

30 de oct. de 2015

We received great service. Happy on our new HRV 2015.

Alex M.

28 de oct. de 2015

Agreed on the price by phone. Upon my arrival car and sales person were waiting for me at the front of dealership. Short test drive, one hour of paperwork and i was on my way home in the my new car.

michael j cesario

26 de oct. de 2015

Mike Perez made my Odyssey purchase very easy and hassle free. The only snafu was depositing the check before sufficient funds could be transferred into the account needed to make the check clear.

Chris

18 de oct. de 2015

Worked with Jeff and Peter on purchasing a 2016 Honda Accord. Both were great to work with. Had an excellent experience from the time I called, to being greeted at the dealership and throughout the entire buying process.

kapatid

15 de oct. de 2015

Internet salesperson had sent me an email with an out the door price of 2016 Honda Pilot. I've accepted his offer and scheduled to pick me up immediately. Thirty minutes later I received a call from him and stated that it has be on Monday because the shop was closed on Sunday. Came Monday I have received an email from the salesperson that the manager made a mistake and the out the door price has gone up to $900.00 more.

Happy David

14 de oct. de 2015

We purchased our car using the Internet. Our salesman Ray was the only person out of four dealerships that responded exactly to the depth of detail on pricing that we wanted not only were they the best price, they also provided us with the best and most expeditious service we have ever experienced. Great service!

Jan & Bob

11 de oct. de 2015

From the time we walked in until we left with our new CRV everyone we dealt with were informative and helpful. Our salesman, Peter, was a pleasure to work with.

Mario Lopez

5 de oct. de 2015

I had a great experience buying my first Honda since 1993. I really like my car and the service I received from the sales team was outstanding.

Maygan Lightstone

1 de oct. de 2015

I had such a great experience at this Honda dealership! I went in to buy a new 2015 Fit and the entire staff was supremely friendly and helpful. The people that helped me were Jake, Wes, and Sonny. Jake facilitated the test drive - which I always find a little awkward since getting used to driving a totally new car can be a little rough - and he was so nice and answered all of my questions. Sonny and Wes in particular were so knowledgable, professional, and helpful it blew me away. This was my first time buying a car and they never made me feel rushed or uninformed. They answered all of my questions, took their time with me, and in the end gave me the best possible car and warranties for my needs. 2015 Fits were nearly out of stock all over California when I decided to buy, and before I even came in, Sonny helped me track down and get into stock the exact car that I wanted. He gave me an explanation of financing and advised me on what the pros and cons were of buying vs lending. Wes, our financial guy, explained every part of the warranty for me and allowed me to make the bottom line decisions about which warranties I did or didn't want.Overall, the entire time I felt like I was getting advice from good friends instead of getting pushed to buy something from a salesperson. I have endless appreciation for the transparency, honesty, helpfulness, and friendliness that everyone at this dealership exuded! I cannot recommend them highly enough. Go see Sonny, you won't regret it!

nate d

29 de sep. de 2015

Bought a 2015 Honda and had a great experience. Peter at Auto nation Honda, Roseville was one of the best car salesman I've ever dealt with. He was knowledgeable, fair and honest. He even picked me up at a car rental place so I could come purchase my new Honda!

Vince

27 de sep. de 2015

Planning to buy a honda pilot with navigation-- they guve me honda ex L and promise that their is Hdmi that provide navigation after all we process all the papers i check the car dont have that feature.. Try to upgrade it in the nxt day with navigation the manager say they dont have it- think he is not willing to help me to get a new one-i even want to upgrade with intertainment system if they show me one- was dissappointed.. Not happy with this dealer Since i like honda pilot i kept the car and buy a garmin navigator.. Steven was so helpful .. Except for the manager that day forgot his name-- honda auto nation in Roseville,Ca

StoneFam

26 de sep. de 2015

Ray was tremendously helpful getting us into a better car than we had ever hoped for! All the staff at Auto Nation Honda was wonderful!

Leslie

26 de sep. de 2015

I originally came in to see the certified used Pilots and test drive one to compare it against the Toyota Highlander. After test driving the Pilot, I was immediately sold on buying one. Dominick helped the rest of the way. Unfortunately the used Pulot was sold but that just led me to purchasing a 2016 Pilot...which I really really love.

Candace

26 de sep. de 2015

Friendly staff, nice car buying experience , highly recommended.

Tawnia

21 de sep. de 2015

they are the best for car buying and servicing needs. thank you Mike, Sonny and the group of professional that work there to get your needs met.

Jan

15 de sep. de 2015

I was looking for a new car to replace my 2005 Pilot. I've had no problems with it but wanted something newer and with better gas mileage. Dominick Daurizio from AutoNation Honda Roseville came out and answered all my questions in a friendly and no pressure way. I came back the next day and bought my new CRV. I love the car! Dominick has contacted us several times to see if we have any questions or would like to come in to review how to use the electronics on the car. I would recommend this dealer an Dominick to anyone looking for a new Honda.

Craig

10 de sep. de 2015

Bought the car here and get it serviced here. It's been a great experience from the start.

Martyrr

1 de sep. de 2015

Jack took personal interest! He got all issues taken care of nicely. Called me promptly and car was ready to go, smooth running and washed! Also, Manny the porter went above and beyond...courteous and even helped me get coffee at their new fangled coffee machine! Thanks!

darblows

31 de ago. de 2015

I drove to Roseville on a Sunday evening just to look around for another car. I didn't expect to find a dealership open, particularly one that would stay open for a sale half the night.

E. Dunn

25 de ago. de 2015

Very friendly, on time with stated service and comfortable waiting room.

Justin C

24 de ago. de 2015

Salesman was fantastic and honest, Jake was very upfront and very helpful. Went above and beyond expectations. The only "issue"(not really) was I was told one price during sales then another in Finance. If anything just tell the customer that Honda Care and other options(NOT mandatory by the way) should be mentioned before going to Finance.

WSW

21 de ago. de 2015

I have to say it was a pleasant experience with minimal negotiations. Autonation Honda was very up front and answered all my questions. Should also mention got a good price for my trade in.

Mireya Montelongo

17 de ago. de 2015

They got me into a New Car with a bankruptcy on my credit report . Which I didn't think was possible. They worked with me on every aspect of the process. Great Team!

Henrysan jose

16 de ago. de 2015

very helpful from sale, howerver the waiting on the refinacing loan process is a bit too long, also found one of the tire has very low pressure and talking to my friend the price is bit high for the used car with 55000 miles

SarahJ

2 de ago. de 2015

Took a while for the process, but we were turning in a leased vehicle and leasing another and they really gave us a great deal.

LeftyS7

1 de ago. de 2015

I am looking to purchase a new, 2016, Mazda MX-5, Miata. They are just being released and are in great demand. I live in Reno, Nevada and called many Mazda dealers in California to learn what was available. I carefully screened the Dealers for good buyer reviews. Autonation had excellent reviews and Autonation had the exact car I wanted. At the time of my inquiry I learned that it had arrived in port and was due to arrive at Autonation in about one week. I told the New Car Sales Manager, Brad Tiplett, that I was willing to buy the car for cash and he assured me that the car was mine and that there was no need for a deposit. He then had Sam Condon, one of the Internet Sales Managers stay in further contact with me. Condon confirmed that the car was mine and we discussed payment and pick-up by an out-of-state purchaser issues. He told me that he'd get me an out-the-door price. While waiting for that car Mr.Condon contacted me to inform me that Autonation had two other pre-ordered cars that had become available and that he wanted to give me the first chance at them. I told him that I'd pass as I preferred the one we had agreed upon. He acknowledged my e-mail.A week passed without any follow up information from Autonation so I sent Condon an e-mail requesting the car's status. Carson Wittwer, another Internet Sales Manager (how many "Managers" do they have?), responded that the car had arrived in the showroom an hour before, he attached a complete Sales Contract with the out-the-door price and asked me if I still wanted it "as there are a couple of people interested in the car and I wanted to make sure you got your chance at it." I immediately responded that I did want the car and would pay a deposit for them to hold it until I could drive down to pick it up. Their immediate reply was "Right after I received your email, I went to my management and asked about the car and found out there is someone on there (sic) way with a trailer from Bakersfield to pick up the car tonight."So, the car that was mine and was reserved for me per the word of three of their Managers, was not mine. I guess they were holding me in reserve.Do not buy from these unworthy, dishonest and, unfortunately, typically sleazy, Car Salesmen.

Gary Miller

28 de jul. de 2015

I bought a new CR-V from Nisar Koshan, at AutoNation Honda. No pressure just answers to my questions and a good deal was reached. This is the second Honda we have purchased from this dealer. A good experience and I would buy from them again.

Westley Borba

25 de jul. de 2015

Micheal and Marco were great to work with. As soon as I inquired about the car I got a call to make an appointment and they were willing to work with me on numbers to make a deal work. I love my new truck and would definitely go back if they have another vehicle I'd want

Jacob Bandilla

17 de jul. de 2015

Our salesmen, Jordon was very helpful. He knew all about the cars and handled everything professionally. I would suggest him to other people looking to buy a Honda.

brad

16 de jul. de 2015

i was working with the car sales man for awhile because i couldn't make my mind up on which car i wanted. He was knowledgable about both vehicles and helped me get in the right one. After i made my mind up the process was super quick and easy. I had a good experience with these guys.

Donna Lovato

1 de jul. de 2015

We are long-time customers (10+ years) and have always had excellent experience with the service department.

McGee

17 de jun. de 2015

Salesman Ray and Finance Gary made buying easy / fast and actually fun

Ed

2 de jun. de 2015

Great experience getting the Accord model and color of choice. I stopped by in the morning to just get information, but soon found myself test driving one. Mike Perez is so friendly and helped me find the "perfect" Accord, and worked out a dealer trade in a few hours so I can drive it home that afternoon. I originally thought of just buying a "basic commuter" car...but left with a vehicle that I can love for a long time. Friends and co-workers have been jealous!

Jerry Rocklin CA

27 de may. de 2015

great service..friendly and knowledgeable people,thanks honda

JP

26 de may. de 2015

Garry was very helpful. Made sure I got the exact car I wanted and gave me a great deal.

Al Bradley

20 de may. de 2015

i bought a Honda Fit EX. on Sunday, drove it , loved it, Had to have it, buying process as usual, was long and boring, but the same as any previous car purchase I did. Still getting used to all the great features my Trade-in did not have (Back up Camera E.T.C.)Very happy with the car, more than pleased with the Sales Rep, Thank you. Albert Bradley

Pearlygirl

5 de may. de 2015

I was just checking out my options and a possibility of getting a vehicle. Not only did I a vehicle. I got a brand new Honda that I COULD DRIVE OFF THE LOT THAT NIGHT. wow. The staff, was amazing. I never felt pressure I only wanted more in site on everything and did. Super amazing experience. My first experience and the best!!!!

Dave

5 de may. de 2015

Had an appt for recall notice and asked them to check out the windshield wipers operation. Diagnosed, procured parts, installed, tested, performed a safety check, washed car and provided shuttle service to pick up car! Included future service recommendations. Good job!

kaybee

29 de abr. de 2015

I had a great visit here! The staff was friendly and catered to all my needs. I traded in my civic for a 2015 civic so I got a "loyalty discount" which helped out my payments. I'll gladly go here again when needed.

Chris

21 de abr. de 2015

Both salesman and finance officer were top-notch! Overall, a great buying experience.

kayleeb

15 de abr. de 2015

Absolutely awesome car buying experience especially considering how stressful and frustrating it was to replace my last car after an accident that wasn't my fault.

Gina

8 de abr. de 2015

I was looking for a good deal on a used car and Gary Neighbors got me the most awesome car for the price. I bought the first one I test drove. Everything went smoothly, no pressure. I love my new to me car!

Alejandro

8 de abr. de 2015

It was a great experience they worked with us and made it easier to buy a car.

Ms. Weir

8 de abr. de 2015

John Green was my service advisor. He was polite, friendly, professional, knowledgeable, courteous, and expressed appreciation for my visit and choosing Roseville Honda for my service needs.

Taylor

7 de abr. de 2015

This was my first time getting a car. It was super fast easy and we got right to the point. Clement and his co workers worked with us really well which made the process go super smooth.. Im glad clement helped me because he gave me this best expirence!! I totally recommend him and the dealer in general.

Connie Escalante

4 de abr. de 2015

I just bought my first car from a dealership!! I went to Honda Nation. They were so helpful great customer service!! They made me feel like they were there for me. They listen and they were amazing on getting me into the car that I wanted!! I would definitely go through them again and tell my friends and family to go through them!! They have an AMAZING team there!! Thank Honda Nation!! Eddy was who I mainly went through and he was awesome with all of that fun paper work!!

The Ballon's

26 de mar. de 2015

My wife and I purchased a Honda Accord from Roseville Honda through the Costco program. Touted as a hassle-free buying experience, and below invoice price, the Honda sales reps who assisted us with our car selection remained faithful to that promise. We've bought several new cars over the years and feel qualified to recommend this dealership which provides a service with utmost professionalism, accuracy of information, and with a vast supply of cars to select from. We were contacted by other Honda dealers near our home but decided to drive 70 miles away to get the best bang for our buck. Simply stated, you can't go wrong buying from Roserville Honda. That is, if you are interested in becoming a member of the Honda family. Good luck with your auto purchase !!!

Rachel Miller

26 de mar. de 2015

I walked in after a horrible experience at Roseville Toyota and met Dominick- he immediately made me feel at ease and helped me figure out exactly what I wanted- and what would be manageable with my particular situation. We went over every possibility and he did everything he could to get me the best value for the best price- all while staying in my right budget. I ended up with a brand new 2015 Honda civic EX- when I originally thought I wouldn't even be approved for an older, used, super basic model. And I got it for a price that was completely comfortable and not stressful! He was awesome and my fiance agreed wholeheartedly through the entire process that the service was outstanding! We were so pleased with the entire process (financing included- thank you Wes!) and our experience that I would recommend Autonation Honda of Roseville to anyone looking to buy! I LOVE MY NEW CAR!!! Thanks you guys!

Dallas

25 de mar. de 2015

everyone was very friendly and made the car buying experience very easy

Amber Whitman

22 de mar. de 2015

The overall experience was awesome! Ray was great and gave me some options for my Honda Pilot and he was wonderful. Eddie (who works in finance) worked wonders for my payment! After some time we all came to a fabulous agreement! I absolutely love my Honda Pilot!

Melvin I. Kaufman

18 de mar. de 2015

New car checked out by service dept. Completely satisfied by them,and appreciated the consideration shown by Advisor Mike Valverde.

Merle Aoki

11 de mar. de 2015

I leasing the Civic via a auto broker. Everything was performed by the broker. I have used him in the past and everything went very smoothly. I would recommend him to anyone..

Katie M

4 de mar. de 2015

I went to Auto Nation Honda in want of a certified used Honda...Ed helped me find exactly what I was looking for and the whole buying and trade in process was fast and easy. Both Ed and Wes (from finance) were super friendly without ever being pushy and I couldn't be happier with my new Civic! Many thanks to Auto Nation Honda and their wonderful team!

Amy Estlander

4 de mar. de 2015

They were very willing to work with me to ensure that i was comfortable with my purchase. Tai Chai was very friendly and upfront. I highly recommend going to him for your Honda purchase.

Dean N.

3 de mar. de 2015

I would like to thank Dominik D. for all his help. Dominik was very helpful throughout my car buying process. If you are in the market to buy a new or used car, contact Dominik D. at Roseville Honda and he will take care of you!

Maria

3 de mar. de 2015

I appreciated that the salesman came to pick me up at my house since I live about 3 miles from the dealership. He was very personable & didn't seem to be the type of car salesman that is the stereotype double-talker bull artist. My experience was very pleasant.

Kyle Langowski

2 de mar. de 2015

John took good care of my car and provided great customer service

SRogers

26 de feb. de 2015

I was very happy with the purchase of my new Honda Civic EX-L.

JD

26 de feb. de 2015

Job done right, done on time, everybody was enjoyable to deal with (especially Randy, my service writer). Offered refreshments, a ride home to and from. What else could they have possibly done? Hanks gang!

Arnold O

26 de feb. de 2015

Seeking second opinion as to car problem employees very helpul as to recommendation. Satisfied with the first visit. Will come back for further repair.

Tony M

25 de feb. de 2015

AutoNation Honda Roseville has done excellent work on my Honda Accord 2007.The employees there are very friendly and very efficient. Previously I bought there a Honda Civic. The sells person was very polite and efficient. I got everything done in timely manner. I sincerely recommend this car dealer to my friends, family members and neighbors.Tony M

Amrinder cheema

25 de feb. de 2015

Wonderful. It was quick. Mike did a great job. Thanks Mike for making it so easy.

Ashli

20 de feb. de 2015

Autonation Honda is by far the best place to buy or service a car. I truly have never experience such amazing customer service from the day I bought the car to the day I went it for an oil change. They really care about their customers and their concerns. I would recommend Autonation Honda to anyone looking to have a stress free car buying experience.

Brian

12 de feb. de 2015

Awesome first time car buying experience. Dominick made it easy and was very knowledgeable about all the Hondas.

Alex lee

10 de feb. de 2015

My experience was great, ray said he got my back and will help me get the car I wanted and he did, only problem was that wen u drove off the lot at night my right headlight stop working, which is a common problem on 07 is 250, never tooled it in because I figure I'll do myself it's an easy fix

Yasmin Thornton

8 de feb. de 2015

I had a great experience. Everyone was very pleasant and helpful with my car buying experience. The gentleman that helped me with the finance portion was absolutely amazing!!! I purchased a 2015 Honda CRV EX for a great price. I am definitely satisfied!

Alsbie NC

6 de feb. de 2015

We were at the Automall having our car serviced when we decided to check out the new Honda Pilot based on recent favorable reviews. Although we were still in the very early stages of shopping for a new vehicle to replace our Acura MDX, we noticed a Honda Pilot in the lot and were checking it out. James came over to introduce himself and gave us information on the vehicle as well as the dealership. We decided to test drive the vehicle and were very pleased with its overall performance, features, etc. which lead to our entering into a deal! We were extremely pleased with James Newman, who made the buying process pleasurable. Also, Aioki (sp), the finance manager was great. Since we did not have our trade-in vehicle with us, we were extremely appreciative that the dealer agreed to pick it up and deliver our new vehicle to our home in Nevada County. Thank you for the great experience!

Steven Glarborg

5 de feb. de 2015

Buying this car at AutoNation Honda of the Roseville Auto Mall was a pleasant and efficient experience.

Stephen

3 de feb. de 2015

I purchased a 2015 Honda 4 door sedan. I had a great experience including a very attentive, helpful and informative salesperson, as well as a friendly staff. The payment and financing of the car went smoothly, and I enjoyed a good working relationship with the financial manager. I met some of the service staff and was impressed with their friendliness and willingness to be helpful. All in all, my time spent at AutoNation Honda was well worth while, and, I love the car.

H and c

29 de ene. de 2015

Purchased a 2015 Honda CR-V. Sales staff exceeded our expectations. The price was fair. The sales staff went out of their way getting us the car we wanted.

Jeff S

28 de ene. de 2015

Brian Machado was awesome! From start to finish, he wasn't pushy (as some can be), and was very responsive to our questions and needs. He even offered to come in on his day off to help us "just look" a little more. The experience was great, the financing process was held up a little, due to capacity, but overall a great experience!!

Glenda Smith

25 de ene. de 2015

I was ready to lease a Volkswagen Zetta, on their sign and drive program. I had just stopped to check out the Honda one more time and was hurriedly on my way to pick up my daughter from an appointment. James spoke with me and I hurriedly told him the VW deal and unless he could match it I really was not interested. I said I would be gone about one hour to pick her up and then would be at VW. I never in a million years thought he could pull it off, but in about 45 minutes my cell phone rang. How could I not talk to someone who went to that kind of trouble. I am so grateful to Jim because I think I got the best car for me and it truly was a sign and drive for me. Thanks Jim Newman

Accord Devotee

21 de ene. de 2015

Quick & complete. Well taken car of... Used AutoNation Direct who streamlined the process & Made it relatively painless (except for writing the check).

Steve Montantes

14 de ene. de 2015

Mike Perez at Roseville Automation Honda made our car buying experience very pleasant. We love our new Accord! I recommend that you see Mike Perez. He made sure to get the color we wanted at the price we wanted. Even set up my Bluetooth for me!

John Stephens

14 de ene. de 2015

We obtained an appointed through AutoNation and were to meet with B. at 1:00pm. Evidently this appointment was not arranged or important to B. as he was not available. After some time we continued our purchase with other sales personnel. This experience was efficient and satisfactory. However, since it eventually became obvious that B. was in the facility, it would have been nice for him to drop by.

Honda Fan for Decades

12 de ene. de 2015

I knew I wanted a 2015 V-6 Honda Accord and how much I was willing to pay. After calling a couple of other dealers who didn't have the color I wanted I called AutoNation Honda Roseville. I talked with Mike Perez, asked if he had the car I wanted and made my offer. They had the car; he accepted the offer; and I went to pick it up the next morning. There was no further hassling from Mike. There was no negotiation back and forth or intervention by a manager. Even the finance people didn't hassle me! I paid cash and it was an entirely customer-friendly experience all around. I was surprised and pleased!

Vanessa

12 de ene. de 2015

Really loved this dealership. Everybody was very friendly. They explained all of our options to us and did their best to work within our budget.

AutoNation Honda

12 de ene. de 2015

Very professional and responsive in every respect.

Rodrigo M

12 de ene. de 2015

I had purchased my 2015 accord and its great! I love the car, i had got there and asked for a black honda accord sport and Garry neighbors got right to it and found it for me! May i add that it was the last one they had that day to ! Omg i was in love wen i seen it i got straight to it and told him i wanted it , , it was a busy day though and it was packed inside so no seats but Garry went into some office and brought us those chairs, me and my gf had such a great experience and i would recommend going to auto nation honda to anyone who wants to have great and fast service

Diana Lambert

6 de ene. de 2015

James Harding did a excellent job as always. I recommend the services for the past 10 years I have had my van serviced.

Stephanie Proctor

5 de ene. de 2015

We found our Honda Pilot online. Wesley was very helpful in setting up an appointment for us to test drive the vehicle. After driving the Pilot, we knew that this was the car for us! We couldn't be happier with our Pilot and how easy the purchase was overall. Wesley was a pleasure to work with and we'd certainly recommend him to our friends and family.

Gloria

4 de ene. de 2015

When I was buying Brian the sales manager was always available but once the purchase was complete I could not get him to even acknowledge my emails. He told me to let him know if I had any questions which I did. Well not even the courtesy of an email brush off. Ruined the entire buying experience for me and I would not recommend this lot to others.

Joseph P.

31 de dic. de 2014

The members of Autonation are all great. We send our thanks toSalesman Jason, Internet manager Wesley, Customer care Vannessa and financial manager Margo. They helped us to have a brand new CR-V AWD with good deal.We wish you all have a prosperous New Year !!!

Michelle Brough

31 de dic. de 2014

I thought our salesman, Tai, was an excellent addition to our car buying experience. He was friendly, courteous and knew all about the process of buying a new car. So many car salesman are pushy and fake, but Tai was genuinely a pleasure to be around.

Paul Carroll

31 de dic. de 2014

They were very helpful and very cooperative. Nathan and Ike made the process very easy.

Arriana

26 de dic. de 2014

My previous car had been totaled by someone else and I needed to get a car asap. I came into Honda just to look but Wesley, my sales associate, helped me get my brand new Civic for a price I could afford.

Wolf

26 de dic. de 2014

Great service and staff are friendly. Maybe just need some patio/covered area to place where you can check the vehicle even its raining ,

Pham

24 de dic. de 2014

Mr. Tai Cai did the best he could to help me find a new car. I appreciate Mr. Cai's knowledge and kindness.

Juan Q

19 de dic. de 2014

This is my second car that I buy from this dealer, I received a great services the first time, that made me to go back and buy my second car,This dealer treat you as Friend and not as customer, they are very classy and professional.

Kathryn Smith

19 de dic. de 2014

No pressure sales staff. Wonderful selection. Great price. What more could you ask for.Highly recommendedNew Accord Owners

Matthew E

19 de dic. de 2014

I walked into a Honda Dealership near where I live, and got virtually no help at all. I tried a second time, and it was worse. Then, a friend told me about the dealer she was working with and put me in touch with him. The difference was extreme. Even though he was over 300 miles away, I went all the way from LA to Sacramento to deal with Mike Perez - He was TREMENDOUSLY helpful and gave me a price no one could match. And, he is an honest man!Thanks much Mike!Matthew E.

Kimberly

18 de dic. de 2014

I had an amazing experience at AutoNation Honda in Roseville. Wesley was upfront, honest and matter of fact. I felt that he had my best interest in mind. I was presented with my options and allowed to make an objective decision on the car that was right for me. They went out of their way to make sure I was comfortable. The financing department was expedient and I left with a better understanding of my credit rating, how to improve it and how to protect myself. The follow up has been phenomenal as well. I have been contacted several times regarding my Honda asking how satisfied I am and if I have any questions. GREAT CUSTOMER SERVICE! I highly recommend this dealership.

Dana Lee Anderson

14 de dic. de 2014

My Honda was there on a recall for the air bag. Everyne was polite, and the shuttle service was very good. I only had questionable service from one person, and the service dept. manager, Greg Letterman?, called me and straightened things out.

Lyle

14 de dic. de 2014

Always donuts and coffee or tea for early birds who had to miss breakfast. Shuttle service available if it will take a long time. We like our Roseville Honda Dealership so well we drove 1/2 hour to get our service accomplished.

Armando

10 de dic. de 2014

Dealer helped me a lot to finish my right purchase.

Stella and Bill

4 de dic. de 2014

We bought 2015 Honda Accord Sport on 11-28-14 and were very pleased with the entire process. Our salesman Brian Machado was very helpful and did not pressure us in any way. We used Costco buying program and therefore price from dealer was set and of course it was a very fair price. Due to the low pressure and high quality customer service we would recommend Honda of Roseville to anyone who wants a high quality automobile at fair price. Also our finance manager Eddy Xiloj was very helpful and very efficient.

J Chidella

2 de dic. de 2014

The people at AutoNation were friendly except one person who seemed to want to pressure us. We were given a high interest rate by him. I guess he was the loan manager. We walked out. They came back with a better deal in a few days. However, I found myself signing up to too many warranties - which I did not need. Fortunately after a lot of back and forth negotiating and making a couple visits, they agreed to cancel the warranties totalling close to 4K for the Honda Civic which included extended warranty, Tire, theft prevention and paint/interior. One of the managers representing the General Manager (GM) was very helpful. The finance manager Eddie was helpful. The salesperson Vikash Reddy who was continuously communicating with me was forthright and very helpful. He went out of the way to provide every help I needed. I also was given the right color choices of car and was helped to connect my cell phone to the car via blue-tooth. The manager representing GM (his name ends with sky) was very determined to make sure the customer service was very good at the end of the day because of who I was able to cancel an unwanted warranty. I especially felt Vikash did a great job of explaining all my options professionally and truthfully.

Sue Smith

27 de nov. de 2014

Thank you John Le for being so professional and helpful in my purchase of my 2015 Honda Civic. I love my car and love driving it. Thank your manager, Mike, too. You all were so nice.

Schron

18 de nov. de 2014

Been trying to cancel my extended warranty for my vehicle for weeks and they told me they sent over the papers to the warranty company, come to find out they never sent anything over. I keep calling the financing dept and they always send me to voicemail or tell me they will give me a call back, and yet to this day they never return my calls. I will never purchase anything from this place even if this is the last resort. NEVER!

EDDIE V

12 de nov. de 2014

I just want to thanks Sean Navarro of autonation honda for an excellent buying experience! I wasn't rushed into buying a car. He explained the car's features in detail and he handled all the paperwork for my credit application and trade in an expedient manner. Will get my next honda from them as well!

Laura&Kevin

4 de nov. de 2014

Working with Jason Christian was a great experience when we purchased our new Honda Odyssey. He was friendly and informative without being pushy. My wife and I felt like Jason treated us honestly and fairly.

DLB-NOCAL

4 de nov. de 2014

Having relocated from New Mexico, I wasn't sure where to take my Honda. AutoNation Honda of Roseville was exceptional! What truly made my experience was the customer service I received from Nick Tate. He couldn't have been more polite and professional, and this was at 7 o'clock in the morning! He took the time to completely explain everything to me. He even came into the lounge a few times to give me a status update. Great job Nick, and thank you AutoNation Honda for a very positive experience!

Sharon from Roseville

1 de nov. de 2014

This is the sixth Honda our family has bought from you in the 22 years we have had Hondas. Good reliable cars and always friendly, helpful staff to deal with.

Thankful customer

27 de oct. de 2014

Honda really listened when I took my 2013 Crosstour in for seat repairs. While unsure of the cause, the damage to my rear seat was not covered under Honda' warranty but James listened. He then spoke to Honda management and was able to resolve the issue by reducing the out of pocket cost to me in a timely and professional manner. The seat has been repaired and I look forward to working with James in the future.

music lover

21 de oct. de 2014

I realy like the service and the procces of buying the car,both sale person were very friendly helpful and pation ,like to see soon for my second car same sale person ,only the way the introduce the waranty package was not clear,that,s way did not get it,so overall just love it.

D. Howard

8 de oct. de 2014

We purchased a new Accord and was waiting for it to be exchanged from Fremont on the following day. We heard nothing the following day. When I called the 2nd day in the morning, I did not get a call for over 4 hours, so I called and was told someone would get right back to me. After waiting another 2 hours, I called and told them the purchase was void. Lousy communication with us, the customers. Wonder how we would be treated after we bought the car. We went to another dealership and purchased a new Accord.

kevinhakanson

1 de oct. de 2014

GARRY Neighbors helped me by a new car at a great price. This was very easy and helped me get what I wanted.

Harrith Ibrahim

30 de sep. de 2014

Those guys are really helpful and its so easy to haggle the prices with them , this is my second purchase from them and i decided every time id like to buy a new honda for sure i will go to do a deal with them

CRV Fan

18 de sep. de 2014

I go to AutoNation Honda Roseville for service on my Honda CRV. The service is quick and reliable. Michael Valverde is a great person to work with and always smiles and greets you by name. He goes out of his way to get your car in and out in a reasonable amount of time and he will go the extra mile when needed.

AthmanCal

16 de sep. de 2014

This is my first Honda Accord from AutoNation Honda dealershipo in Roseville, California, the sales persons and staff are awesome and knowledgable. They have made my buying process so easy, friendly and hassle free. I will continue to shop at this dealership. I would refer my friends and co-workers to the same salesman. I enjoy dealing with him. He makes the experience fun and he is very informative. He went over all the features and helped me set up the blue tooth, smart phone. I really love this new Accord EX-L car. It's the best yet. It has so many features that I'm still learning the use of all of them. I love the way it handles. The gas mileage is great. It's got the best 7 speakers sound system. I'm sure that I will continue to enjoy the ride. Thank you so much AutoNation Honda Roseville, CA.

Happy CRV owners.

10 de sep. de 2014

This was our 3rd dealership for the day. Our salesman, Ed, was great. He listened to our wish list and took us directly to the exact car that we wanted. He didn't try to sell us something we didn't want or trash talk the competitors as a previous dealership did. He was the only salesman we had that day that offered to show us under the hood and tell us about the safety features of the CRV. Ed was very informative and didn't tell us he was giving us some secret info on how to get the best deal (as if we were best friends), as we heard from the two previous salesmen at other dealerships. He respected us and our time. We were in and out with the exact car we were looking for and for the price we wanted in two hours. The most painless auto purchase experience we have ever had.

Carol

5 de sep. de 2014

This is my 3rd Accord from this dealership. This is my 2nd lease car. AutoNation Honda in Roseville is awesome. They have made my buying and leasing process so easy and hassle free. I will continue to shop at this dealership. I have returned to the same salesman every time. I enjoy dealing with him. He makes the experience fun and is very informative. He went over all the features and helped me set up the blue tooth. I really love this new car. It's the best yet. It has so many features that I'm still learning the use of all of them. I love the way it handles. The gas mileage is great. It's got the best sound system. I'm sure that I will continue to enjoy the ride. Thank you so much AutoNation Honda.

Leslie H.

4 de sep. de 2014

I spent a week going back and fourth in negotiation with several car dealerships trying to get the car I wanted for a monthly payment I could afford. I was up front about my needs and all the salesmen told me it was impossible, they couldn't do it, I was crazy and the only way to get my desired paymets was to put money down or by a smaller car with less options. Then I walked into AutoNation Honda Roseville and everything was different. Everyone there was friendly and ready to help me get what I want for a price I could afford. I can't say enough about all the folks that guided me through this normally stressful experience. My time there was fun and full of laughter followed by excitement when I realized I they were going to get me the low monthly payment I needed. Thank you so much AutoNation! I love my Accord and I love you guys for helping me get it!

Ailen

3 de sep. de 2014

We were looking for a SUV with third row seat and a reasonable price. A guy got Darby for us to assist us. From the very start Darby provided us with what we ask for like special pricing for the Honda Pilot, colors available and financing. It was a smooth transaction even though it was getting late. We were done with paper work at 10 pm because we arrive at Autonation late too. But we were happy with our purchase and the transaction. We will definitely go back there if we need another car.

Wing Yip

3 de sep. de 2014

For me, AutoNation Honda Roseville gets a 5 out of 5. They offered no pressure to sell, when I was ready to purchase, they went out of their way to secure pretty much exactly the vehicle I was looking for.. well, my 2nd choice in color, but still very good considering how hard it was to locate the particular car I wanted with the specifics I also wanted in options, as well. They were friendly and offered a great price on the car as well as finance options. HOWEVER... Although I've been a long time fan and Honda driver and overall I believe they offer great quality, style and price, regarding the 2015 Fit I just purchased, I have to say for Honda as a company itself (not the dealership itself), I was a bit disappointed.. would have given them 4 out of 5 because they are making me pay for a cargo cover which in every single new car I've ever purchased, was always included.. it shouldn't have to be an option to have a cargo cover in the rear of a hatch back, especially!.. and to ask around $200 ($300 to install a clip on piece?!), that's highway robbery! Not cool, and I really desire and would have expected a rear cargo cover to be included with the car, especially a hatch back so whatever you stow in the rear is covered and out of sight. Going back to AutoNation Honda Roseville, I want to reiterate my experience was great and that dealership and it's people gets a 5 out of 5.

Cristie

3 de sep. de 2014

After test driving cars from several dealerships, and dealing with pushy and rude sales people, we went to AutoNation Honda in Roseville. What a pleasant and surprising difference! We went back on 2 separate occasions and dealt with 2 different salesmen, Peter and Clement. Both were equally attentive, polite and helpful. They conversed with each other on our second visit but did not "compete" with each other for our sale. They worked together very well telling us that our satisfaction was their main goal. When it came time to buy we actually worked with one of the managers, Sonny, who we had been referred to by a mutual friend. He was beyond helpful. He was respectful of our time and helped us get everything we wanted in our new Honda Accord at the very best price! (We know because we did our homework). We got a GREAT deal. They worked hard to help us through the purchasing process as quickly as possible. It was the most pleasurable auto purchase my husband and I had ever had!

Michael

27 de ago. de 2014

I was greeted by Clement before I was able to take 3 steps out of my car! He's an awesome salesman, not pushy, very nice, and answered all my questions. I was there to find a great deal on a lease and he immediately started showing me vehicles in my price range. Not only was this my first "new" car it was also my first lease. I had so many questions about the lease process. He was very patient with me and answered all my questions and just made the whole process very easy and straight forward. Also, the sales manager that finalized all the paper work was great! Mike Kenyon, I think, was his name. He made the process a lot of fun. All that being said I would definitely buy from them again in the future.

mr. happy customer

10 de ago. de 2014

Bought a new Accord Sport arranged it through Consumer Reports. They gave me a straight up big discount in writing. The I-Net sales person and I talked on the phone she was very friendly and knowledgeable. I was all signed up and went to pickup the car in Roseville. Done deal signed the papers and the salesman explained the hi-tech features of the car before I took possession of it. Overall a painless experience.

Ed

3 de ago. de 2014

A few weeks ago I bought a new 2014 Honda CRV-EX from Michael Perez. He is an internet salesman. It was the easiest car buyer experience I have ever had. We were in and out in a little over 3 hours. We had agreed on a price before I showed up which made the transaction easier. He even had the car all ready to go for a test drive. He sent a few follow up emails to make sure everything was okay. If you're in the market for a new Honda email Michael and you won't be disappointed.

ALICE

2 de ago. de 2014

JUST THE BEST NO MATER WHAT YOU NEED! WHEN I GET READY FOR ANOTHER CAR I WILL SEE MY GUY MIKE VALVERDE TO HOOK ME UP WITH WHAT I NEED. I WORK AT KAISER AND HAVE SENT MANY OF MY CO-WORKERS OVER TO SEE MIKE BECAUSE THE SERVICE IS AWSOME! THE PLACE IS ALWAYS CLEAN AND CALM AND OF CORSE THEY SERVE MY FAVORITE DONUTS

Kay, a little "Old Lady from Lincoln Hills"

23 de jul. de 2014

I used the referral service of Costco and Auto Club. I was contact by Brian Machado within 24 hours. I indicated I wanted to purchase a CR V, ExL. Color, interior and features I wanted. Brian emailed me that they had one in stock, quoted me the price and we set up an appointment. I also indicated that I wanted to trade in my 2005 Honda Odessey. Not a problem. I was totally satisfied with Brian and all the staff at AutoNation that I have had contact with. Oh, and I love my CR V. What a neat car to drive and good gas mileage, too. My purchase was only 6 weeks ago and I already have 1200 miles on it !

KelseyD

20 de jul. de 2014

Great experience buying my car here, I would highly recommend the Honda dealership in the Roseville auto mall, over the many other dealerships. I Had terrible service at John l. Sullivan and came over here and was very pleased with how I was treated at this place!! Darby was my car salesman and was the main reason I came back and purchased my car!

Ron

16 de jul. de 2014

Made my appointment on line and the requested service. When I got to the dealership, Jim had already reviewed my request and my car and felt I did not need as much done as I had noted. It was done about 2 hours ahead of time, spent a lot less money than I had anticipated

Jack & Melinda

14 de jul. de 2014

Mike Lazzara was our sales person and he made the experience at Roseville Honda a very good one! Very professional, knowledgeable and personable. He was able to negotiate the price we wanted. Very happy with our purchase. Just took a road trip to Santa Barbara the performance of the car exceeded our expectations! Comfortable and great on gas. Thanks again for the excellent service Mike and Roseville Honda!!!

Pat Jones

6 de jul. de 2014

I was very please with my visit to AutoNation Roseville. I didn't think I had good enough credit for a new car, so I went to shop the used cars. Salesman Justin Axford had a lot of good information without being pushy. I ended up with a 2014 Civic that I LOVE! I had no idea it could be so affordable.

Luke & Darren

4 de jul. de 2014

We just purchased our fourth Honda in 5 years, and after moving to Northern California six months ago, we were hopeful that the excellent customer service we recieved in the past would follow us for yet again...We were not let down in any way!!! The sales team at Autonation Honda in Roseville, CA made us feel comfortable resulting in the shortest car buying experience ever! Thanks to Jason and the finance team, lead by Ikaika, for another fantastic Honda car-buying experience! - Luke and Darren -

CrystalA

1 de jul. de 2014

Love the Service, Love The Salesmen, Love Honda! I've owned a Honda since I was 16. This is my 3rd Honda!!! This dealership is great. The servicemen are easy to work with! Though you can get in without an appt, it's always best to book one!

Eddie Smith

29 de jun. de 2014

I have the upmost respect for three individuals at AutoNation Honda!!! These individuals are: James Harding, Garry Neighbors and Wesley Steward. I feel as those I am family to these three ~ not a customer! My most recent visit for my 10,000 mile checkup was last week with James Harding. What a delightful experience! I absolutely love my 2012 Honda Accord and would be delighted to do a commercial (absolutely free). My entire experience with Roseville Honda has been an outstanding experience!! Yes, I would recommend any one to your dealership. I am so grateful for the above mentioned men who make/have made my purchasing/service so enjoyable!! Sincerely, Eddie Smith

Happy CR-V Owner

24 de jun. de 2014

No pressure from salesman. Got me into a brand new car for the first time in my life and I didn't have to settle, I got the car I came for. Only thing I wish had been different are the high payments and the wheel upgrade I wanted but they wouldn't make part of the deal. Love the car (2014 CR-V). Wanted sage green and the salesman spent a significant amount of time trying to find one for me, but ultimately discovered the color had been discontinued. The car has great features, great technology, is peppy, turns on a dime, and is fun to drive. Good gas mileage so far (17-22mpg). Don't care for the head rests (feel like they push my head forward) and not a fan of the driver's side mirror - it has a vertical line on the outer 1/4 or so of the mirror that's intended to provide a longer range view. I find it distracting and the view in that portion is too distorted. Overall, I love this car though and I can live with those two things.

Debi N

6 de jun. de 2014

I just bought a Honda Pilot and I had an exceptional experience at AutoNation Honda in Roseville. Most of my positive experience was due to the excellent service of my sales person TJ. TJ was honest, professional, and very informative. He worked hard to work out the details of the purchase to fit my situation and requirements. TJ is a very like-able person, and I never felt any pressure to buy, or buy something I did not want. The assistance I received in the finance department was also a very positive experience. They were thorough, expedient, and very informative. It was actually a very enjoyable experience. If I buy another car, I would hands down go to Honda AutonNation in Roseville, and I would ask for TJ.!!

sindhura potineni

6 de jun. de 2014

This place is near by, Good deal offered. The customer service was good too. Overall experience with autonation honda,roseville has been wonderful!!

jammerj

4 de jun. de 2014

I recently leased a 2014 CRV from Roseville Honda. It was a positive experience. Harpal went the extra mile to accomodate even though it was one of the busiest weekends of the year. This is my 7th Honda, so that kind of tells you what I think of them.

Allen Family - Joye

27 de may. de 2014

Auto Nation Honda is one of the most professional Dealerships I have worked with. Michael Perez was patient, informative, helpful and went out of his way to be of Service, they made sure to find the perfect vehicle and color I was searching for. I live in Reno, NV and I will return to Auto Nation to purchase again. I have already referred them to most of my friends and acquaintances here. It was completely worth the drive. There were no hassles wasting my time and money like many of the other dealers. Mike, Gary and the Finance Department (The Whole TEAM) went above and beyond to make sure my experience was amazing, Including the safe delivery of my NEW 2014 Honda Ridgeline! At Auto Nation all answers were YES and we can do that for you, or work it out so that we can! Prior to finding Auto Nation Honda, I had been working with another Honda dealership which I was frustrated due to their inconsistencies, continued broken promises, changes of pricing etc., and a waste of time and money due to them having me extend my rental vehicle. All answers were NO or probably not possible.

Big Al from Nevada

23 de may. de 2014

Truly an excellent experience. Everyone was pleasant and helpful, especially Jason and Eddie. Would recommend without reservation. Best new car buying experience I ever had. Thank you!

Jessica

21 de may. de 2014

The while process at auto nation while having my Honda was easy. I felt very informed and knowledgeable after the mechanic explained the repairs needed. All of the staff were patient, and courteous. I would definitely recommend to my friends and family . An enjoyable experience

Saul and Evelyn Rodriguez

20 de may. de 2014

It can be very stressful finding a car that will fit your everyday needs with the family. We can tell right away and through our experience in looking for our future car that Peter is very passionate on what he does. He was very patient in our decision and very much helpful. The experience was very nice. We bought a Honda Pilot. Thank you !

Jeremy C

20 de may. de 2014

Brian M was amazing! He was very friendly, easy to talk to, no pressure was given what so ever and he helped us get a better deal than we thought possible. We love our new Accord and would recommend AutoNation Honda of Roseville any day!

BrianCivic

20 de may. de 2014

The salesman was great to work with, very reasonable, and very helpful.

Marcus Robinson

20 de may. de 2014

I purchased a 2014 Honda Accord Sport from AutoNation Honda Roseville and I could not be happier. The customer service and buying process were excellent. I will recommend this dealership to everyone.

Ali M

15 de may. de 2014

I was in the market for a Honda Pilot. Before I went to visit the Roseville Honda Dealer I sent an inquiry on line about the price for the features I was interested. When I arrived at the dealer J.T. was ready to show me a few cars that matched my requirements. I was out the door in 2 hours with my new car. What a fast and easy experience.

New Accord Owner

7 de may. de 2014

I contacted Costco and was referred to Autowest Honda. Brian Machado at Autowest immediately contacted me and was available to followup calls and an appointment. I simply took in a copy of the Internet list for the car I liked, Brian brought the car to the door so that I could ask questions about and test drive it. Within two hours, I completed the paperwork and drove the car home. Brian, as the sales person, and Germaine, the finance guy, were both knowledgeable and responsive. Buying my car at Autowest Honda was a great experience!

NancyH

24 de abr. de 2014

I was SO impressed by Darby Meyer at AutoNation Honda in Roseville. He responded immediately to my emails and even came in on his day off so I could pick up my car. I never felt pressured or uncomfortable during the buying process (except SO many forms to sign!!), and I got a good deal. I LOVE my 2013 Honda Civic. So much fun to drive!

new car buyer

23 de abr. de 2014

Dedicated staff, provided smooth service from purchase to drive away.

Holly and Rod Faccini

21 de abr. de 2014

The facilities were very clean and neat. All the employees are very nice and helpful in answering any and all of our questions regarding the purchase of a new car. The salesman was very knowledgeable about the Honda product.

jennifer

16 de abr. de 2014

Waleed is a great dealer guy. He help me find a new car with a good down payment n good montlhly payment. Even eddy the manager is great. He always find ways to help me get the car n i did. I felt truly happy with my new car n enjoying it. I felt that people here are friendly n honest. You should definetly come to see roseville auto nation.

Tu

9 de abr. de 2014

My sales consultant at autonation Honda was very patient with me as I am very picky buy. He was very knowledgeable in the vehicle he sold me. I had an awesome buying experience and will recommend my friends and my family to buy from there. After my purchase my vehicle I learn that Jason my consultant had been there for many, many, many years. To me that only shows that autonation Honda not only care about it customer but it's employees too. That I believe is the sign of a great car dealership. So shop autonation Honda and revive as great of an experience as I did or better.

Tammyeee

7 de abr. de 2014

I bought my new 2014 Honda Civic LX from Autonation Honda. Wes Stewart helped my there. I emailed him before going to dealer he gave my his lowest price upfront. NO other dealers were willing to give me the price he did. I got there about 7:30 pm on a Thursday night I test drove, did paperwork and signed the papers and was back out of there by 10:15 pm. So Fast.!!! I have bought other cars from other dealers and never have I been done as fast as this. Wes is great. Everyone I met there has been awesome. The follow up after I bought car has been great even making sure I didn't need any help with setting up blue tooth. I did go to a few other dealers to test drive and didn't have the same level of customer service as I did here. If I had to pick one bad thing it would be the state of the Women's Restroom, it needs some serious attention.

Margaret WSC (well satisfied customer)

5 de abr. de 2014

My car was totaled in a hit-and-run accident, so we had to look for a newer vehicle that would last through our retirement years. My husband and I agreed that we would not buy a car unless both of us felt like, "This is the one." No arguing. After checking out almost all the dealerships in Roseville and Elk Grove, when we took our Honda CVR on a test drive, we both looked at each other and said, "I want this car." All the salespersons at all the dealerships were so friendly and helpful, but at Honda AutoNation not only were the salesman, manager, and finance guy totally awesome, but we felt we got the best bang for the buck as well. We had a highly positive experience in the purchase of our vehicle.

NewCRVOwner

4 de abr. de 2014

Had a great experience at AutoNation Roseville. Leasing a new CR-V. The sales associate, TJ, was very helpful, answered all of my questions, and provided an easy, relaxing buying experience. I'm quite satisfied.

Phong Bui

2 de abr. de 2014

Tai Cai was the saleperson that helped me through the entire buying process. He was great and knowledgable. Highly recommend .

Gene N.

1 de abr. de 2014

This is our 5th Honda in over 20 years. I've been a Honda customer because of the car's mechanics record, the excellent service record and especially the treatment I always get whenever I take it in for service or repairs. Honda Roseville is where I have felt like a pampered customer. Mike Valverde and I have been like close friends, and now in the purchase of our new 2014 Accord, I was extremely satisfied with the help from Brian Michado and Winston Hart. They were both kind and helpful when I picked up the car last Saturday.

Jivani

31 de mar. de 2014

I was looking online for a car and emailed many dealers. Wesley called right away, the others sent an auto response... He so chill. I was expecting the pushy hard sell but it was a pleasure to deal with Wes. The buying experience took longer than expected but I was happy with the financing and I got the car I wanted at the price I wanted! 3k under sticker... Not bad ! I found the team professional and every concern I had was answered perfectly. Thank you auto nation... I love my car!

Arianna

19 de mar. de 2014

This was my first brand new car purchase. Sonny, Marco and Greg made it easy! I was extremely happy with the deal I got and the service was outstanding. I highly recommend this dealership!

Randy

12 de mar. de 2014

My experience buying a 2014 EX-L Honda Accord from Autonation was a pleasant surprise compared to past experiences buying new cars. The price was very good and I was in and out of there in a very short time. The personnel there were friendly and helpful.

Amy

28 de feb. de 2014

I went to lease a 2013 civic. I spoke to Wesley. He was very patient and genuinely wanted to make me happy with my purchase. He took the time to take me to many different cars on the lot until I found one I wanted. Mike, the manager, introduced himself and was very kind. Mario from finance, was extremely patient and made sure I understood everything and was happy with my purchase and, brother, I am. Thank you to AutoNation Honda or Roseville. You have made a lasting customer of me and I definitely recommend this dealership to anyone. Thank you, again, to Wesley, Mike, and Mario, for my beautiful black beauty!

Michelle

27 de feb. de 2014

As a first time car buyer, I was ready to duke it out to get a great deal on a used vehicle. I had found a Civic that matched a lot of my specifications at another dealership in the Roseville Automall, but it had sold the previous day. The sales lead at this first dealership was incredibly pushy and I decided to try looking somewhere else. I made my way over to AutoNation Honda and was pleased to be greeted right away. Peter (a senior sales associate) was fantastic! He asked what type of car I was interested in as well as my financing specifications. While there were no Civics in my price range, Peter keep on helping me to find a vehicle that would suit my needs. He was friendly, not pushy or just trying to make a sale; he really cared about my needs and found me a beautiful 2004 Camry that fit all my specifications perfectly. The staff at AutoNation Honda was polite, courteous, and upfront about all the details of the car buying experience; an honest and dedicated dealership! I couldn't have asked for a better first time car buying experience - Thank you, Peter & Eddie for your attention to detail and honest service!

Robert

19 de feb. de 2014

Salesperson was extremely helpful and worked out a great deal!

Grace

17 de feb. de 2014

Recently I purchased my 2013 Honda Fit from AutoNation in Roseville. The service at this dealership is a lot better than any other Honda dealerships. I have been shopping for my for over 2 months and ended up buying my car at Roseville Honda. The salesperson, Garry Neighbor, is really friendly, understandable and professional. Garry really listen when I told him the car I am looking for and my budget. He really help my through the end. I also work with the finance guy, Eddie Xiloj, he is also really helpful and professional. I would recommend them to my friend and family. Thank you Garry and Eddie for making my purchase so smooth and stressless.

Liza

8 de feb. de 2014

They were very attentive and place no pressure on us while we looked at cars. The car we brought in for a trade in was previously purchased and financed with AutoWest Honda and they were extremely helpful in giving us far amount toward new car. They were efficient and very upfront and answered all our questions for the financing and was able to finance us through the dealership. When the time comes for the next car we will be returning to them.

Shelby

5 de feb. de 2014

Went in with money came out with a car easy breezy...

Steve C

4 de feb. de 2014

Just got a new 2014 Honda Accord Coupe from AutoNation in Roseville, and can say without hesitation it was the best new car buying experience EVER!

Graydon B.

24 de ene. de 2014

From the moment I was on the lot to the completion of transaction they made me feel comfortable...I truly thank you... Graydon B.

beexiong

21 de ene. de 2014

I visited the dealership this past weekend, January 20, 2014, and was looking forward to purchasing a Honda S2000. Prior from making the trip to Roseville, I contacted the used car sales department and was helped by a salesperson named TJ. TJ was asked various questions from any chip, bemished, or damages to the vehicle as I informed TJ that I will be driving from Fresno, CA to Roseville, CA. TJ insisted the car to be clean inside out without any damage to the paint beside the chip on the rear bumper. Upon arrival, I was disappointed after I inspected the car in person. The car was missing the passenger visor and the interior was overly spary with armor all. As I swipe my hand across the dash, my hand was dirty with dust and debris. The exterior of the car appeared to be fine but the front bumper was severly scratch on the lower portion of the bumper. There was a half of an inch scratch on the trunk on the passenger side which the metal was showing. The car was not what TJ described on the phone before I made the trip to the dealership. TJ offered to reduce the price by $500 for not realizing the visor was missing. I left the dealership disappointed and upset that TJ lied about the vehicle. I will not be doing business with Honda in Roseville again.

Andriy Gamanov

16 de ene. de 2014

Great staff, friendly and no pressure. I found them helpful and courteous. We will come back and tell all our friends

Cheryl Y.

8 de ene. de 2014

My husband is in a wheelchair and it's very difficult for him to get out and about. I informed Honda of my needs while still at home and I received a return call from the Sales Manager, Sonny Gaea. After a confirmation conversation of exactly what I was looking for, Sonny called me right back and said he had a car all ready for my husband and I to test drive. When we arrived at the dealership, Sonny introduced me to his salesperson Darby Meyer who took me and my family on the test drive. Darby was very informative and answered all of my questions! Before we left the dealership, Darby even took the time to connect my Bluetooth! The awesome customer service that my husband and I received went above and beyond my expectations! The fact that we were in and out in 3 hrs, driving home in a new car was a great relief off my shoulders! I LOVE my new CR-V! This is the 3rd Honda in our family and we will continue to support and be a Honda owner for life! Thanks again, Cheryl Young

Dan

7 de ene. de 2014

It was a great experience. The price was right for a new car, so I purchased the new car.

A,Qasim

7 de ene. de 2014

I just bought a brand new 2013 Honda Civic from Auto Nation Honda Roseville, Ca. It was really an amazing experience. Mr. Wesley and Ikaika did a really good job. when I was shopping around to buy a new car every body told me these people are lying to you. They will not honor their offer. It is just to get you in their dealership. When I was going to Roseville I checked with several dealership. They all said it is not true and they will not honor their offer, also they are lying to you to get you there. some of them said we are not going out of business and we cannot match this price.when i bought it they honored their offer and gave me unbeatable price.

Jose

31 de dic. de 2013

The most important part. We new what we wanted, and we know what information to provide (have with us). the experience was spectacular for a first time buyer. id say we spent less than 2 hours at the dealership. which was really good considering we came from Humboldt CA. everything was great, the people, the process, the car. we are really looking forward to our next purchase.

Emily

29 de dic. de 2013

I highly recommend AutoNation Honda. I checked several Honda dealers in the area and they had the best price and the people who handle the purchase were so friendly and made the whole process easy and quick.Garry, the sales person was great and I got a great price for my new Pilot!

Travis Gundolff

26 de dic. de 2013

We picked up a brand new Civic from Autonation Honda Roseville. Its the 6th time our family has made a ourchase from them, and we will continue to go back when the need arrives. We thought going in we would have to stick with a late model, high mileage used car, but Ray and the folks over there worked hard to get us a fantastic deal on a brand new one. We are very happy with out experience, and will be letting all our friends and family know when they are in the market for a car.

Jill

24 de dic. de 2013

Just bought a new car, and would recommend this dealer to anyone.. Didn't feel like the old beat the customer to buy a car from us.

Jackie

18 de dic. de 2013

Very professional I really enjoyed my experience with them. Thank you to all that helped me. It was a very good experience. I would recommend it to anyone

Walter

11 de dic. de 2013

We used the Costco car buying program and Autonation Honda did all that was expected and then some. No pressure to buy options or services we didn't want. Our easiest car purchase ever!

Sam

4 de nov. de 2013

I enjoyed shopping for the car and I was not pressured to decide buying new 2013 Honda Civic. Vincent and other staff were very professional and helpful.

Christina

31 de oct. de 2013

Thank you for everything. We desperately needed a bigger, family vehicle - we were give honest and direct information about our choices, and bought our new minivan the same weekend. Many thanks!

Lauren

30 de oct. de 2013

Thanks for all your help!!! You guys were great and a special thanks to Gary in finance for your patience and help!!!

Mag

29 de oct. de 2013

Garry was great. He was very accommodating and extremely helpful during the purchasing process. I am definitely recommending Roseville and specifically Garry.

Hunterrae

25 de oct. de 2013

I love my new Honda Civic! The process of the purchase was extremely fast and easy, the salesmen and finance men were both very professional and friendly. They were all such an incredible help and left me as a satisfied customer !

Shaun b

2 de oct. de 2013

As someone who HATES car dealerships, I was very impressed with everyone here. This was not the high-pressure, stressful process I've grown to dread. Llona helped us with the entire process and asked us questions about what we wanted instead of trying to upswell us on a car or items we didn't want. We love our new car and would highly recommend shopping for your next car here.

Jeanette S.

8 de jul. de 2013

I bought my 3rd Honda from this dealership and I have always had an easy experience. Once I pick out the car I want, they get me through the finance process quickly and I am on my way. Service department is always great. I took my last car in for a warranty issue regarding paint chipping - no questions asked they set me up with an appointment for the repair (whole bumper had to be re-painted) and gave me a rental car. I love shopping at Auto Nation (West) Honda!

JessicaHood

1 de jul. de 2013

We had such a great experience for the second time buying a brand new Honda. This time it was the Pilot and it was waiting for us when we got there. The test drive was awesome and it had all the features we wanted. We started on the paperwork soon after and were driving our new car out of the lot soon after! We didn't have to deal with any sleazy car salesmen and the financing/paperwork men were awesome. There was no pressure to buy any of the additional warranties but we ended up buying a few of their great services and warranties. We would highly recommend Roseville Honda and their team of great people!

Michael

26 de jun. de 2013

We had a great experience at this dealership. Bought a new Honda fit from them. Every one was extremly helpful. I did not leave there site with one problem to mention at all. Every one went out of there way to please.

Diamond Pearl

20 de may. de 2013

Vince Nason was very instrumental in us getting us the lowest Internet/Costco price for the car we wanted. He was kind and professional with our requests buying an elite model. He and the office staff went out of their way to get the color we wanted. It was a hard-to-find color in stock. Vince spent extra time with us explaining our car, inviting us to come back to explain more if we needed it. I can't believe the cars of today from my car that I had that was 14 years old. What a change in technology! Thank you Vince for your help. Oh, I probably will be back soon so I can use the computer to it's fullest.

Double Civic Buyer

13 de may. de 2013

We had been searching for a quality used car for our teenage kids to drive to replace another car we had that was nickle and diming us to death. We set our sites on either a Honda Accord or Civic. We visited Autowest Honda's website and spoke with an online specialist, giving the details about our car search, Within 15 minutes we were contacted by our sales representative, Wes. He showed us several options and we ultimately decided on the Civic. We made our decision and got through the buying process fairly quickly. We noted a couple of things that needed to be addressed on the car as part of the sale and they were taken care of within a few days of our purchase. A very nice experience overall and the reason why we purchased our 2nd Civic within 3 months from Autowest Honda.

SveaLove

13 de may. de 2013

We just got a great deal on our new 2013 Honda accord from Auto West Honda, Roseville! Our salesperson Casey Cutts and sales manager Sonny Gaea were great! Their professional yet easy going demeanor combined with quality customer service heightened our pleasure of buying a new car. We would definitely recommend you see Casey at Auto West if you are buying a new car!

Amanda.mccall

12 de may. de 2013

Vincent was great to work with he made sure I got the color I was looking for my 2013 Honda Civic. The price was the best in the the greater area and they made sure everything was good to go.

Kirlin

10 de may. de 2013

Awesome service, especially surprising to me because they were in temporary quarters so everything was a little strange and because I was in a bad frame of mind about dealerships based on my experience with my prior car. I was actually planning on buying my car through the Costco auto program and just stopped by to test drive the car. Kyle was awesome...let me drive the car I wanted, gave me and offer and let me leave on my own terms, Answered all my questions by email and let me take my time. A couple of weeks later they sold the car I drove but honored the price quote on a new car just delivered to the lot, same style, When I returned, Eddie X. was amazing. I searched dealerships from Shingle Springs to Vacaville and no one could meet or beat their price, not even Costco. Eddie took me on another test drive and answered all my questions. Helped me program the car and made sure I was taken care of with the finance group. Ask for Eddie X. He is the best. Very knowledgeable. No pressure, no games or gimmicks. I would buy again from this dealership especially if Eddie were still there.

Tony & Maryjane

20 de abr. de 2013

First auto I've purchased where I felt comfortable and at ease. It's usually traumatic. Brian, our sales person was very knowledgeable and treated us professionally. It was truly a pleasure in dealing with Brian for both my Wife and I. If we ever purchase another vehicle we will return.

PilotFever

4 de abr. de 2013

My wife and I upgraded from our 2001 Ford Explorer XLT to a 2006 Honda Pilot EXL w/RES We were looking for something very similar to our Explorer but wanted more seats. Ray was the first salesman to approach us and help us test drive and negotiate a price. So the service was professional, the car was thoroughly cleaned and they were able to match the APR of my bank's loan which helped the paperwork move along quickly since my bank was closed for the day. I've recommended this dealer to my friends because there is an automatic comfort level when purchasing a used car from a larger dealership than with a smaller one. I'd even encourage customers to go to both kinds and see who will negotiate a lower price with you.

Michael J

21 de mar. de 2013

A very simple and straight forward buying experience. A fair price for my trade, and a competitive price on the new car. This is my 3rd purchase from this dealership, and it won't be my last.

sigep185

17 de mar. de 2013

I had a great experience with the internet sales department. I went through truecar.com to get me price for a 2013 Odyssey. Darcie with the internet sales department at Autowest Honda of Roseville called me and gave me the price. We got a fair price for our trade, the transaction was quick and she drove down to Lodi herself to pickup the car. I was very pleased to not have to haggle with them. I love this place.

sigep185

17 de mar. de 2013

I had a great experience with the internet sales department. I went through truecar.com to get me price for a 2013 Odyssey. Darcie with the internet sales department at Autowest Honda of Roseville called me and gave me the price. We got a fair price for our trade, the transaction was quick and she drove down to Lodi herself to pickup the car. I was very pleased to not have to haggle with them. I love this place.

roxannecoley

5 de mar. de 2013

Great experience with the best sales person Darcie Phipps!!!. Darcie gave us the best price for our 2013 Honda Accord and we never had to ask her for it :-) If you are looking for a Honda go to Autowest Honda Roseville ask for Darcie Phipps!!!

Tuttiebugs

5 de mar. de 2013

When we arrived at Autowest Honda, Casey Cutts was our sales representative. He was very friendly and answered a majority of our questions. I did forget to re-ask one question so that was my fault also. He brought us to 2 of the Honda Pilots' that were for sale in our price range. We got to test drive the car and were very happy with his service. He was very polite and honest. We decided to buy one of the cars and went into negotiation. I wasn't as happy with the negotiation part and am not a big haggler but Casey did a great job explaining how he felt the process is. We went ahead and bought the car. We were very happy to have Casey as a sales representative and this helped influence our decision. Thank you Casey. The next part was frustrating waiting for the sales department. We waited for over an hour trying to get into the back. The negotiation and the wait made this experience less memorable. To their credit, they were shorthanded and Casey explained that to us and it was President's Day weekend. When we finally got into the sales office, the gentleman we talked to was polite and enjoyable. We joked around as we did the process and had a great time once again making the process enjoyable. Thank you to Casey and the Autowest Honda dealer for a good experience.

Christian

1 de mar. de 2013

I concur with most of the things people are saying about the 2013 Honda Civic EX and the Honda brand in general. I will give you some items that highlight why I think that Honda has come out smelling like a rose in 2013. 1. Honda sales, finance and service people are hands down the best in the business imo. Compared only to the Saturn brand before GM stupidly ditched it. Our experience buying a Honda was a shining example of the companies business practices and principles as a whole. They have imparted these ideas to the Honda Brand here in the U.S.it seems... The staff are willing to go that extra mile to make sure their customers are 100% taken care of and happy. 2. The value of the Honda brand is once again hands down the best in the business imho. You never hear people saying "Oh no this is such a horrible value for what I paid for it." Price and quality are once again married to the Honda Brand. Known to last well into the 150,000+ mile zone. The American brands are so busy throwing accessories into their vehicles that they forget what the vehicle is supposed to do. That is provide an equal level of accessories vs price that so defines Honda and as a whole Asian vehicles in general. 3. Once again Honda puts it's competitors to shame by stepping up big time in the body and Paint department. We purchased a 2013 Civic EX in Crimson Pearl with a beige interior and I must say we were stunned. No internet picture can do it justice imo. The pearls Honda has bathed some of it's cars in has to be the most beautiful stock paint job any mid class vehicle has ever sported. The flakes in the crimson pearl and the other pearls make them some of the most beautiful paint jobs I have ever seen on a mid priced production vehicle. Heck even people repainting their cars would find this paint a superb and eye catching work of art. The flecks in the paint sparkle in the sun like Edward Cullen's vampire skin in the Twilight movie lol . The body styling is smooth, sleek, unbroken, and flowing not boxy and bland like some of the american brands. So much so that putting side molding on it is almost a crime. The styling and paint make this years Honda's outshine the other sedans by leaps and bounds. A 12 out of 10 without question!! Well done... 4. We purchased a 2013 Honda Civic EX after I spent 20+ hours over 5 days doing online research which included using the the Kelly Blue Book website which was incredibly helpful along with the differant car makers web sites and sales managers. Which included 3-4 emails a day working with the internet sales managers at several differant car lots.. The inernet sales manager at Honda went out of his way to provide great service. He provided the level of service americans have come to expect from the Honda brand. Putting the customer 1st is one of the things this brand has shown year after year is a top priority to them. Working hand in hand with todays tech-savvy younger generation while also providing solid Customer Service to average people marks Honda's understanding of what customer service is supposed to be like. I give the Honda Civic EX w/Crimson Pearl and Beige interior we purchased a 9-10 and the customer service of Honda's employee's as ussual a 12-10 The only thing that could have made our purchase any better was f

negolien

1 de mar. de 2013

Hey all,I just thought I would share a review I did for the 2013 Honda Civic EX we purchased. I hope if any of you are thinking of buying a new car anytime soon you will find this review helpful.I concur with most of the things people are saying about the 2013 Honda Civic EX and the Honda brand in general. I will give you some items that highlight why I think that Honda has come out smelling like a rose in 2013.1. Honda sales, finance and service people are hands down the best in the business imo. Compared only to the Saturn brand before GM stupidly ditched it. Our experience buying a Honda was a shining example of the companies business practices and principles as a whole. They have imparted these ideas to the Honda Brand here in the U.S.it seems... The staff are willing to go that extra mile to make sure their customers are 100% taken care of and happy. As opposed to the GM branding and their horrible Customer Service. It seems the sales staff are told to provide the worst CS ever imagined. This was the second time I went to a Chevy dealer to buy a new vehicle over the last 7 years and the 2nd time the sales experiance with them was atrocious. The first time I took $3k and a 798 credit score. This time I took $10k and an 825 credit score. Both times the vehicle I wanted was $19k or less. I rated them a -3 out of 10.... I'd rather buy a scooter than give the GM sales staff another shot at selling me a car. The GM service staff and mechanics are A+ too bad the sales staff torpedos their hard faught efforts to attract new buyers. 2. The value of the Honda brand is once again hands down the best in the business imho. You never hear people saying "Oh no this is such a horrible value for what I paid for it." Price and quality are once again married to the Honda Brand. Known to last well into the 150,000+ mile zone. The American brands are so busy throwing accessories into their vehicles that they forget what the vehicle is supposed to do. That is provide an equal level of accessories vs price that so defines Honda and as a whole Asian vehicles in general.3. Once again Honda puts it's competitors to shame by stepping up big time in the body and Paint department. We purchased a 2013 Civic EX in Crimson Pearl with a beige interior and I must say we were stunned. No internet picture can do it justice imo. The pearls Honda has bathed some of it's cars in has to be the most beautiful stock paint job any mid class vehicle has ever sported. The flakes in the crimson pearl and the other pearls make them some of the most beautiful paint jobs I have ever seen on a mid priced production vehicle. Heck even people repainting their cars would find this paint a superb and eye catching work of art. The flecks in the paint sparkle in the sun like Edward Cullen's vampire skin in the Twilight movie lol . The body styling is smooth, sleek, unbroken, and flowing not boxy and bland like some of the american brands. So much so that putting side molding on it is almost a crime. The styling and paint make this years Honda's outshine the other sedans by leaps and bounds. A 12 out of 10 without question!! Well done...4. We purchased a 2013 Honda Civic EX after I spent 20+ hours over 5 days doing online research which included using the the Kelly Blue Book website which was incredibly helpful along with the differant car makers web sites and sales managers. Which included 3-4 emails a day working with the internet sales managers at several differant car lots.. The inernet sales manager at Honda went out of his way to provide great service. He provided the level of service americans have come to expect from the Honda brand. Putting the customer 1st is one of the things this brand has shown year after year is a top priority to them. Working hand in hand with todays tech-savvy younger generation while also providing solid Customer Service to average people marks Honda's understanding of what customer service is supposed to be like.I give the Honda Civic EX w/Crimson Pearl and Beige interior we purchased a 9-10 and the customer service of Honda's employee's as ussual a 12-10 The only thing that could have made our purchase any better was for Honda to give us the option of adding Leather and Navagation each as seperate option to the EX. The only way we could have done that to was to step up to a higher level of trim..the EX-L for a couple of thousand dollars or get the Nav+ leather package which also was alot more expensive.. Although I didn't bring that up when I went in. I kind of felt like I was asking too much of the poor sales guy. Who went out of his way to help us. Sometimes replying to emails sent to him after 11 pm since I work the Night shift and was researching stuff on my laptop while on break lol.All in all Honda has once again shown why they are hands down the best value in midsize vehicles imo. Well done!!!

Lynn

20 de feb. de 2013

I just purchased my second Honda from Autowest Honda of Roseville. I choose this dealer because of the great experience I had three years ago when I purchased a previous car. And the experience the second time was just as good. Not only is the purchasing experience the best, so is the service department. My sales person, Wesley Stewart, is very knowledgeable about the products with a "no pressure" approach. I highly recommend Autowest Honda of Roseville to purchase your next new or used car and the service department as well.

Kirlin

18 de ene. de 2013

Everyone was so nice. No pressure. They gave me an awesome quote on a new Civic. When I came back a couple of weeks later they still honored the deal on a brand new civic that had just been delivered. They even matched the quote I had from Carmax on my car as a trade. Did not pressure me to buy extras. Eddy is the best...very patient teaching me the cars features and programming for me. He knows his stuff. I would definitely go back. They are in temporary facilities at the moment so a little chaotic but very worth. I was very pleasantly surprised since they are such a large dealer. Definitely recommend this place.

monavance

9 de ene. de 2013

Our search for a 2013 Pilot started with an email to the internet sales dept. Garry was quick to respond with a phone call to get some questions answered so he could start a search for the vehicle we wanted. By the next day he had some options for us to see and an appointment was made at our convenience. When we arrived, he was waiting outside the door to greet us. He gave us some time to check the car out before he came over to answer questions. Nothing worse than a salesman hovering over you with the hard sell while you are exploring a car! Long story short...the team we worked with was extremely attentive, knowledgeable, no pressure with above-and-beyond customer service! The deal we got was crazy good, too. We have always purchased Honda vehicles and always will. We have experienced the surprise visit to just look at cars where the sales people are huddles around waiting... and sometimes have to deal with the hovering hard sell guy. For this reason I recommend using the internet sales all the way when you are serious about buying/leasing.Thanks Garry and the rest of the team at Autowest Honda.

cyndy

11 de dic. de 2012

The staff at autowest honda were fantastic. I appreciated the professional manner throughout my auto purchase process. They adequately addressed all of my concerns and got me in and out in record time for any auto purchase I've ever made. I would recommend them to others.

Civic bliss

9 de dic. de 2012

talked to Vince in E-com and sent me a great price on a civic, went in got car and was out in less the 2 hours. No hassles or fighting over price. Great way to buy a car!

shauna

5 de nov. de 2012

Wanted to provide AutoWest Honda with a review from my experience shopping for used car. I worked mainly with Adam Harral at the dealership shopping for a new car. At the time when I 1st visited them, I had not identified the car I wanted yet but with what I described, Adam suggested I consider a Honda Element even though it might of cost him a sale. It turned out to be the car I purchased in the end and was very happy with his suggestion. Unfortunately they didn't have the model I needed but tried to find me one. He was very pleasant to work with. I ended up purchasing my Element with a private party when I found one that matched my needs. Thank you Adam, I wish you could have gotten credit for that sale. I will remember this the next time we shop for a car. Thank you for being a good listener.

michelle.r.gordon

28 de sep. de 2012

I originally purchased a vehicle in feb.and did my deal with mike lesko..all went well happy with the deal. Now i wanted to trade that vehicle in for one that got better gas mileage..right out the gate i had problems getting ahold of the person i wanted to speak with, and was passed on to his partner david..well david had problems getting back to me..then i was able to get hold of mike and was asked to come in to appraise my truck..i make an appt, come in and mikes not there, so already i a frustrated that the person i made an appt with is not there, and once again i am handed off to david..who has no clue about anything about the deal I'm trying to do, and he keeps miss pronouncing my husbands name even after several corrections..we appraise my car and I'm told i will get a call back..two days later no call, so i call and have to leave a message. David calls me back to tell me we cant do the deal, fine, I'm not really worried about that, however i am bothered by the fact i have been jerked around for 4 days now..so here is the kicker, i call back to talk to a manager about the service i received and he so much as tells me who cares, what do you want me to do about it! Really??!! Well if you dont care about how your customers are treated then you wont have them for long..i will NEVER use this company again, and would suggest if you want a honda go to carmichael honda not this dealership that doesn't give a crap about its customers.

Haygood28

21 de ago. de 2012

The lack of communication with the two persons that were servicing my care was terrible. It was beyond terrible. I dropped my car off 5 hours ago and nothing has been done and only the DVD player needed to be re-installed. The outside company couldn't make it out until 1 and no one bothered to call me. I needed an oil change and they didn't bother to complete that either. Would never recommend this dealer.

Shane

8 de ago. de 2012

I live in San Jose and I went to this dealer to buy a used Car. They initially did not accept the price for which I would like to buy it for. I left the place. One day later, I got a call from this salesperson stating that they agreed to sell the car for the price I quoted, I went down to this place from San Jose after driving 3 hrs and now this salesperson says that his manager is not not agreeing to sell the car at my price. I asked them then why did they call me and brought me so far from my home and they had no response. Neither the manager nor the salesperson answered to any of my questions. They are the worst sales people I have ever seen in my life. I will never go to this place again and will also recommend everyone to be cautious about this salesperson. His name is Eddy. If they cannot sell the car for my price, they should not have called me in the first place. This wasted my whole day in just travelling from San Jose to Roseville and back for nothing.

honest man

30 de jul. de 2012

This is the 4th new Honda we've bought from Autowest who always has the lowest prices. Ravy, the salesperson, was great. The only drawback was the time it took (6 hrs).

Marge & Bill Ward

30 de jul. de 2012

I had sent an email for a price request the day before and had an instant reply followed up with a phone call. From the moment we walked onto the lot we were greeted in a friendly fashion and given great service. Gary Neighbors was great in his knowledge, professionalism and great follow up. Since we are both self-employed, service is the first thing we look for. We had gone to one other auto mall in the Sacramento area as well as an independent dealer and obviously because we didn't receive this great service, went to Roseville.We got the car we wanted and look forward to working with Auto West Honda for future needs.

aphelion

22 de jul. de 2012

Recently moved back stateside from being overseas, and I was looking to lease a new car due to my older vehicle still being in Germany. Not only did Gary make this a smooth transaction, he came and picked me up in his own vehicle because I didn't have transportation. The rest of the team there was very helpful in securing a lease, which can be difficult due to how military pay works. For anyone active duty, I highly recommend looking into them.

donniepowell

29 de may. de 2012

Garry and all of the sales staff came across very friendly, knowlegable, and honest while working with us. My wife even indicated to me that she was very pleased with how everything turned out. She had a bad experience many many years ago with sales staff during a car purchase and I believe this experience changed all of that for her. So excellent job Autowest Honda and many thanks to Garry.Don Powell

Casie

28 de may. de 2012

Wesley was the best sales person I have ever worked with I was very happy to have made a new friend out of my buying a new truck. I would give his name to anyone looking to buy a new or used car. Thank you again auto west Honda in Rosville

Nancy

21 de may. de 2012

Always polite and great service here. I am new to area and will continue to return.

joek911

6 de may. de 2012

Six years ago, we attempted to purchase a vehicle from Autowest Honda Roseville. We were treated poorly and were told the Odyssey sold itself and they weren't willing to deal with us. As a result we leased an Odyssey from Carmichael Honda instead. On 5/5/12, We reluctantly went to Autowest Honda Roseville because Carmichael Honda no longer exits. I was very surprised by the great customer service my wife a I received. We have credit problems due to my wife being out of work for the past four years. She got a job last September and our lease was due to run out next week. We decided we wanted to purchase our 2006 Odyssey out right. Marco and Kurt were great to us. They did comparisons with purchasing our old vehicle verses leasing a new one. Alex was great showing us the new Odysseys without pressuring us. He was knowledgable about the Odyssey and answered all the questions we had. He was great with our two little ones who were with us. They had questions about everything except cars. Finally Cameron helped us with the paperwork. He answered all our questions and he too was great our little ones who were getting bored with the process. We had a great expeience with Autowest Honda Roseville. I will recommened them to anyone who wants to buy or lease a Honda. I am very pleased with my experience at Autowest Honda Roseville. Joe Thomsen

New2012CRVOwner

17 de abr. de 2012

I negotiated my price via email with the internet sales manager. When I went to the lot it was an easy transaction, taking 15 minutes to sign the paperwork. They offered an additional warranty which I declined, and it wasn't pushed on my like with typical car transactions. The level of customer service was A#1. They were great all around and I would highly recommend.

Roadrunner

12 de abr. de 2012

This recent purchase from Autowest Honda is one of several prior to this, and it the process only gets easier with each visit! From initiation of the process to driving off in our new vehicles, it has been a win-win activity. Our most recent purchase of a Honda Fit Sport went thru Jermaine (Internet Sales Team) and resulted in the perfect car, finish and accessories we were looking for in the quickest amount of time and at the MOST COMPETITIVE PRICING in the entire Sacramento area. If you don't include Autowest Honda in your search for a new or used vehicle you may most expose yourself to a less than ideal deal.

ahope

30 de ene. de 2012

Really happy with initial sales guy, not pushy at all. Really friendly and down to earth. Got a decent trade in value and they worked with us on financing. Didn't get as good a feel from the second guy we worked with (the financing guy) but they did work with us, just the normal sales stuff in there too. It's the second time I've dealt with Autowest Honda and I actually liked this time better than the first.

Desparza

20 de nov. de 2011

Got my Christmas gift early. After nearly 6 months of researching and price comparisons via the internet and phone calls. We went to Autowest Honda. The sales person was very knowledgeable and extremely helpful. It had been nearly 8 years since I purchased a new vehicle. Our sales person was very pleasant and didn't seem to mind my 100 questions (or more). Thank you Autowest Honda for making this a great experience from the beginning to the end. Will definately recommend Autowest Honda to all.

timwa

11 de nov. de 2011

great experience, very patient & not too pushysales people took time to explain any questions or concernsfelt true honesty amongst all employeeswould recommend

redleg109

28 de oct. de 2011

Not a good car buying experience at all. They offered me an obscenely low amount for my trade in. The sales guy tried to tell me my car rated "fair" by KBB standards but could not tell me what the KBB definition of "fair" is. After finally offering me a more reasonable trade in price they tried to make it up with an exceptionally aggressive (and sometimes rude) effort to sell me extended warranty protections. When they finally delivered the car the salesman gave me only one key. When I asked about a spare key, the salesman shrugged his shoulders and said "that's all we have, sorry." He then told me I could get one made for about $250. I then went in and asked about a spare key pointing out that I have never bought a car and been only been given one set of keys. The salesman then came back and told me that if I had friends buying cars I should send them to him because he was going to get me a spare key made and was "doing me a favor." Really???? So, they finally deliver the car - with less than !/4 tank of gas - nice. These guys could learn to practice a little more courtesy and understand that it's the little things that make the difference. I will only recommend this dealer to people I don't like and I will be sure to never go back.

alecstone

29 de sep. de 2011

I had both email and person-to-person contact with multiple members of the Roseville Honda team. My impression of them all was that they were friendly, efficient, professional, and straightforward. I was treated fairly and received a great price.

FolsomA

28 de sep. de 2011

I bought my 2004 Honda Accord at this dealership and have had good service ever since.I have worked with Greg Letherman in the service dept ever since I bought the car and have had very good service. Greg has helped me set up appointments that best fit my schecule and has worked well with me. He has always explained what the service entailed and also if there were any problems. I will continue to use this delearship as long as I own the car.Thanks Greg and thanks Honda.

Hondagirl

2 de sep. de 2011

This is one of the top two worst experiences that I have ever had buying a car. The price bargaining was slow. Then everything was so slow. But the worst part was when the deal came to the final stage of the paperwork. We met with a financial officer. He tried to sell us all of these things that we clearly said that we didn't want, such as extended warranty, tire service, oil changes prepaid. When we refused he left & came back & said that he had added the tire package for free yet he had written the price on sales doc. I pointed that out & was told to ignore that. Then he said it was taken out of the sales tax. No way I said. He kept this up for 40 minutes. We were exhausted after 4 hours of this. He kept saying they had shifted things around to make the tire thing free. Finally we just signed it but it kept me awake that night. The next morning I found it on another piece of paper & it had raised our payment by $7/month. I called his boss & they were snippy about it but claim they have removed it. I called the guy who did it & he claimed we said that we wanted it. No way. I would never go back to them. I like people who tell the truth & don't try to scam me. I would have just walked out but it was the last Insight EX in the area.

charlesh

24 de mar. de 2011

We were narrowing down our choices between the Accord, Camry, and Nissan, we came here to look at the Accord.We walked up.....nothing. Stood around for a about five minutes, walked by the civics and the hideous crosstour, couldnt find the Accords. Still no salesperson, we go inside and approach the receptionist. She calls some little man, didnt get his name as it took only a few minutes for me to dislike him completely. He STUNK Of cigarettes, and seemed to have trouble listening. We stated we wanted to test drive an Accords EX witn Navigation and V6, which is what we would be purchasing. He over and over tried to get us to drive an accord without those things, no no no. He didnt even have one with navigation on the lot, at this point I am not liking the vibe of this dealership at all, when Jimmy Super Fly Snuka sales manager comes over. He tries every tactic to get us to stay, drive a used car, drive a civic its like an Accord, no, here is our number.If you read the yelp reviews here you can see why, doesnt look like many people have a great experience here. Just slimy and pushy. NEXT!

cmbdab

2 de jul. de 2007

I took my car in to have an oil change while we were on vacation. The oil change went well, but since my visit I have received tons of paperwork from the dealership and obviously from third parties with whom the dealer shared my name and address. I have asked them several times to remove my name and address from their mailing lists, but they ignore my requests and since they shared my name and address with others (extended warranty companies, for example) the mail just keeps increasing. If you don't mind getting tons of junk mail, by all means have service done at AutoWest Honda-Roseville!

theyarenogood

21 de feb. de 2006

I bought a brand new 2005 Honda Accord EX fully loaded. They were great to me at the time of purchase. Then, 20 thousand miles later, my car broke down. I had to have it towed in, and they didnt do anything! They didnt even want to work on it that day! I am under the age of 21 and they didnt want to give me a rental car either. They didnt make me feel at ease, or calm, in fact, they upset me more! Finally about five days later, I got my car back. When I went to the service manager and asked him to guarantee his work, he wouldnt! I ended up calling the Manager of AutoWest Honda and telling him. All that he offered me was to pay for the costs to repair my car. When I told him that it was under warranty and there were no costs, just frustrations, he said that there was nothing more that he could do! I would NEVER recommend going to them for anything! The Roseville Auto Mall is a joke, along with their employees, and customer service.